The Business Excellence Podcast

Strap in for episode #116 of the Business Growth Podcast. This isn't your average rags-to-riches tale... It's a jaw-dropping journey from homeless at 17 to building two powerhouse businesses worth £15 million+.In this raw, powerful episode, Andrew Wood shares the darkest moments of his past — from prison cells to rock-bottom bank balances, and how those moments lit the fire for a complete life transformation.He reveals how a second chance, a green band in jail, and one man's forgiveness gave him purpose, and how that purpose turned into a multi-million pound empire.This is the ultimate masterclass in: ✅ Bouncing back from failure ✅ Building structure and scaling to 8 figures ✅ Humble leadership and empowering your team ✅ Specialising to stand out in a crowded market ✅ Leading with PURPOSE — and why it changes everythingIf you're a founder, entrepreneur, or dreamer stuck in survival mode, this is the real talk you need. You'll leave inspired, refocused, and ready to take your next step — no matter how tough the journey has been.You'll learn:

Who is the real Chandler Bolt? From ADHD diagnosis and being a college dropout with C-level English grades, to becoming a bestselling author and the founder of the world's leading self-publishing platform, this is one of the most unlikely and inspiring entrepreneurial stories you'll hear all year.In this episode, Chandler Bolt, founder of SelfPublishing.com, opens up about the pivotal moments that shaped his journey. He reveals how writing a book became his ultimate leverage, how personal tragedy created unstoppable urgency, and why every entrepreneur should consider becoming an author.We explore how Chandler transformed a single idea into a multi-million pound business, how books can drive real business growth, and the exact framework he used to sell over 10,000 copies of his own. He discusses self-publishing vs traditional publishing, the ROI of writing a book, building a brand that lasts, and why he believes books are the greatest business card ever created.Whether you're a business owner, coach, speaker, executive or creator, this episode is a masterclass in thinking bigger, acting faster and building a meaningful legacy through writing and publishing. Learn how Chandler scaled SelfPublishing.com from $84k in total sales to over $1.3 million in one year, the leadership lessons that nearly broke him, and why success always starts with speed, execution and ownership.This conversation covers business growth, mindset shifts, personal branding, the truth about authority, and how one book can open doors to opportunities for life. Discover how Chandler Bolt and his team are helping thousands become published authors and why writing your book might be the most important thing you ever do for your business and your legacy.Watch until the end to find out Chandler's biggest business mistakes, his toughest personal lesson, and what he believes is the greatest gift you can ever give someone.#ChandlerBolt #SelfPublishing #EntrepreneurPodcast #ADHDEntrepreneur #SelfPublishingSchool #AuthorBranding #WriteABook #PublishingTips #BusinessBooks #MillionaireMindset #DyslexiaSuccess #BookMarketing #LegacyBuilding #PublishedBook #PersonalBranding #UKEntrepreneurs #StartupStories #ChandlerBoltInterview #AuthorLifePowered By ActionCOACH Business Coaching: The Help You Need to Grow Your Business: https://business.actioncoach.co.uk/ Hosted on Acast. See acast.com/privacy for more information.

In this powerful episode, business exit strategist Dan Leaman shares expert insights on how to sell your business for maximum value. Whether you're planning an exit strategy, thinking about selling a small business, or just want to understand business valuation, Dan covers everything you need to know. Learn why not all business owners want to sell, what drives business acquisition, and how to prepare your company for a successful exit.Discover the key factors that affect business valuation, including recurring revenue, customer concentration, owner reliance, and profit margins. Dan explains the difference between recurring and repeat revenue, why financial due diligence can make or break a deal, and how to avoid the most common mistakes business owners make before selling. If you're aiming to attract private equity or strategic buyers, this conversation is packed with tips to boost your business value and stand out in a competitive market.Ideal for entrepreneurs, founders, and SME owners, this episode is a must-watch for anyone interested in selling a business in the UK. Dan Leaman offers real-world examples, proven strategies, and honest advice to help you understand what buyers look for, how to prepare your financials, and how to increase your chances of a profitable business sale. Watch now to learn how to position your business for a high-value exit.Powered By ActionCOACH Business Coaching: The Help You Need to Grow Your Business: https://business.actioncoach.co.uk/ Hosted on Acast. See acast.com/privacy for more information.

In this powerful and practical podcast episode, international speaker and leadership expert Nigel Risner joins us for a no-nonsense, deeply insightful discussion about what really matters in business, leadership, and life. From the surprising importance of biscuits and barista-style coffee in the workplace, to the undeniable power of presence, praise, and human connection, this is one of the most engaging conversations you'll hear all year.Nigel breaks down the difference between leading people and managing things, offering real-world advice for business leaders, team managers, HR professionals, coaches, and anyone responsible for developing a positive and productive workplace culture. He shares why many leadership failures stem not from a lack of care, but from a fear of hearing what employees actually need—and why good tea, great biscuits, and authentic recognition often matter more than a pay rise.We explore how to give effective feedback using his concept of “feedforward,” how to create lasting team connection through small, consistent gestures, and why recognition must be immediate to be impactful. This episode dives deep into leadership philosophy, employee engagement, communication, emotional intelligence, and how to manage energy—not just time.Nigel also shares his personal stories, from the lessons he learned after stepping away from a finance company to his transformative realisations about being truly present with family. He opens up about forgiveness, resentment, and how carrying emotional baggage—whether in work or relationships—can sabotage success. You'll discover the 9-minute rule he lives by, how to handle conflict constructively, and why walking side-by-side might be the most effective coaching method.This conversation is essential viewing for anyone who leads, influences, or inspires others—whether in a corporate setting, educational environment, or personal relationship. It's filled with practical tools, compelling anecdotes, and mindset shifts that can change the way you show up at work, at home, and in life.If you're looking to improve team morale, build stronger leadership habits, boost communication skills, and create a culture of appreciation and psychological safety in your organisation, this is the podcast episode you cannot afford to miss.Topics covered include: leadership vs management, creating meaningful workplace culture, recognition strategies, employee wellbeing, effective coaching techniques, team communication, emotional resilience, ego and decision-making, personal accountability, and the importance of forgiveness in leadership.Don't just manage your team—lead them. And maybe… bring biscuits.#LeadershipDevelopment #NigelRisner #BusinessCulture #EmployeeEngagement #WorkplaceWellbeing #HRStrategy #ManagementSkills #RecognitionAtWork #LeadershipPodcast #Feedforward #EmotionalIntelligence #Forgiveness #PersonalGrowth #ExecutiveCoaching #TeamMotivation #TeaAndBiscuits #ChiefBiscuitOfficer #WorkplaceConnection #UKPodcast #CultureChangePowered By ActionCOACH Business Coaching: The Help You Need to Grow Your Business: https://business.actioncoach.co.uk/ Hosted on Acast. See acast.com/privacy for more information.

Sabrina Stocker reveals the raw truth behind her journey from bullied schoolgirl hiding her intelligence to bold entrepreneur building a seven figure PR empire. She opens up about losing her vision at 21, visualising her way back to health, and turning pain into power. Her story is proof that mindset isn't just a buzzword—it's survival.She spills insider lessons from The Apprentice, why not winning was the best outcome, and how she built viral success in lockdown. From personal branding secrets to cycle based productivity for women, Sabrina challenges outdated leadership and redefines how business should work in today's world.No fluff. Just straight talk on money, mindset, media, and meaning. If you want to grow your brand, lead with purpose, and stop playing small, this is the conversation you need to hear.Powered By ActionCOACH Business Coaching: The Help You Need to Grow Your Business: https://business.actioncoach.co.uk/ Hosted on Acast. See acast.com/privacy for more information.

How do you run a truly successful business? If anyone knows, it's Brad Sugars, the world's number one business coach and founder of the business coaching industry.With over 30 years of experience, Brad built the ActionCOACH franchise, now operating on six continents, and has helped hundreds of thousands of business owners achieve their personal and business goals, whether that's to survive, scale, or sell.In this extended episode of the Business Growth Podcast, we dive deep into what makes a business truly valuable: building a profitable, sellable enterprise that works without you. Brad explains why business owners must shift from working in their business to working on it by creating systems, mastering time, and focusing on growth.Planning to sell isn't just an exit strategy; it's a roadmap to long-term success and freedom.Discover the power of the ABOS system, a proven method used by thousands of companies to instill discipline, boost productivity, and regain control. From daily checklists to weekly meetings, it's all about proactive management that frees owners from day-to-day chaos.Brad also reveals why true business mastery means mastering time, money, delivery, and people. Stop trading hours for dollars and build real, lasting value.This conversation is a business coaching masterclass packed with practical, actionable insights on growing profits through smarter marketing, sales, and customer retention strategies. Learn why leads alone don't drive profit, how small improvements lead to massive gains, and why clear goals with measurable steps are key to creating a business that runs without you.If you're ready to stop being a slave to your business and start owning it, this episode is a must-watch.Over the next 2.5 hours, the way you approach business will change forever.This is the podcast you need to build a business that works for you!#sponsored by clickfunnels:https://clickfunnels.com/bizx/Powered By ActionCOACH Business Coaching: The Help You Need to Grow Your Business: https://business.actioncoach.co.uk/ Hosted on Acast. See acast.com/privacy for more information.

This powerful interview with legendary coach Frank Dick is packed with straight-talking wisdom from 55 years at the top of elite sport. From Olympic podiums to boardrooms, Frank shares what it really takes to lead, adapt and bring out greatness in others. No fluff, just game-changing insight. He breaks down how top performers think, how great leaders listen and why emotional control is your greatest asset. With stories from icons like Alex Ferguson and Eddie Jones, and lessons drawn from sport, business and life, this is essential viewing for anyone who wants to lead with impact. Whether you're a coach, manager or just trying to be better every day, this conversation will shift your mindset. It is real, raw and unforgettable. Powered By ActionCOACH Business Coaching: The Help You Need to Grow Your Business: https://business.actioncoach.co.uk/Take Your Business to New Heights: Book Your Spot at the UK's Biggest Business Event to hear from Global Thought Leaders and Industry Pioneers in 2026:https://thebizx.co.uk/ Hosted on Acast. See acast.com/privacy for more information.

Kevin Sinfield isn't just a rugby icon. He's a man on a mission. When his best friend and teammate Rob Burrow was diagnosed with MND, everything changed. In this powerful and direct conversation, Sinfield reveals how a simple promise led to running seven marathons in seven days and raising millions for a community often overlooked.He shares raw truths about leadership, loyalty, and what it really means to give. This isn't about glory. It's about purpose, pushing limits, and standing by your mates when it matters most. Whether you lead a business, a team, or a family, this is the episode you need to hear.Real talk. Big heart. Unmissable.Powered By ActionCOACH Business Coaching: The Help You Need to Grow Your Business: https://business.actioncoach.co.uk/Take Your Business to New Heights: Book Your Spot at the UK's Biggest Business Event to hear from Global Thought Leaders and Industry Pioneers in 2026:https://thebizx.co.uk/ Hosted on Acast. See acast.com/privacy for more information.

What if your next client was Julia Roberts? Geoff Ramm is the creator of Celebrity Service, a game changing mindset that pushes businesses to go beyond the 10. In this high energy interview, he reveals how most companies settle for a 7 or 8 in service, and why true magic happens when you treat every customer like a VIP. Packed with unforgettable stories from surprise hotel gestures to Uber drivers who rival Disney, Geoff shares the simple, powerful 120 second challenge that is transforming teams around the world. You will learn how to create “You won't believe this” moments that spark loyalty, referrals, and raving fans. Whether you lead a law firm, a shop, or a global brand, this episode will flip your thinking. It is not about gimmicks, it is about mindset, obsession, and small acts of brilliance. Watch now and start creating the service gap your competitors cannot touch. Powered By ActionCOACH Business Coaching: The Help You Need to Grow Your Business: https://business.actioncoach.co.uk/Take Your Business to New Heights: Book Your Spot at the UK's Biggest Business Event to hear from Global Thought Leaders and Industry Pioneers in 2025:https://thebizx.co.uk/ Hosted on Acast. See acast.com/privacy for more information.

What does it really take to lead a nation on the rugby field? Former Scotland captain Bryan Redpath reveals the raw truth about leadership under pressure, how personal performance, tough decisions, and owning your mistakes shape the person in charge. From making game-defining calls to dealing with the weight of national expectation, he shares what it means to lead when the stakes couldn't be higher.Redpath doesn't stop at sport. He pulls back the curtain on leadership in business too. He compares the selfless, team-first mentality of rugby with the siloed mindset he's seen in corporate life. With powerful stories involving icons like Sir Alex Ferguson and Kevin Sinfield, he makes a compelling case for vulnerability, mentorship, and real team bonds as the keys to lasting success.This is more than just a story about rugby. It is a masterclass in leadership, trust, and staying true to your values. Redpath's advice is gold. Master what you're great at, share what you know, and lead with heart. If you want to be a better leader in sport, business, or life, this conversation is unmissable.Powered By ActionCOACH Business Coaching: The Help You Need to Grow Your Business: https://business.actioncoach.co.uk/Take Your Business to New Heights: Book Your Spot at the UK's Biggest Business Event to hear from Global Thought Leaders and Industry Pioneers in 2025:https://thebizx.co.uk/ Hosted on Acast. See acast.com/privacy for more information.

Liz Jackson MBE reveals how losing her sight gave her a sharper vision for success. She built a multi-million pound business, scaled it to 100 employees, and sold it without ever seeing a CV. Now she helps entrepreneurs sell their companies for maximum value, ensuring they exit on purpose not by accident.She breaks down what makes a business truly sellable, strong leadership, recurring revenue, and eliminating risks buyers hate. From Employee Ownership Trusts to private equity deals, Liz explains how to create bidding wars and walk away with life changing money.But selling is not just about cash, it is about legacy. Liz shares the emotional side of exiting a business, how to avoid regret, and why planning your next adventure is just as important as the sale itself. If you are building a business, thinking of selling, or just want an edge in leadership, this is unmissable.Powered By ActionCOACH Business Coaching: The Help You Need to Grow Your Business: https://business.actioncoach.co.uk/Take Your Business to New Heights: Book Your Spot at the UK's Biggest Business Event to hear from Global Thought Leaders and Industry Pioneers in 2025:https://thebizx.co.uk/ Hosted on Acast. See acast.com/privacy for more information.

Dr. Ben Rosenblaat, elite performance coach to Hollywood stars, top athletes, and CEOs, reveals the secret to peak performance. Fitness fuels success. He breaks down why staying in shape sharpens decision making, boosts resilience, and cuts stress whether you are leading a company or competing at the highest level. Forget motivation. Consistency is king. Dr. Rosenblaat shares game changing strategies from elite sports. Micro workouts, habit stacking, and the critical minimum rule help you stay sharp even in high stress periods. Neuroscience backs it. Structured routines reduce decision fatigue and keep you operating at your best. Want to perform like the world's top achievers? The secret is not just talent. It is physical and mental conditioning. Learn how to build unstoppable habits, stay sharp under pressure, and take your business or life to the next level. Powered By ActionCOACH Business Coaching: The Help You Need to Grow Your Business:https://business.actioncoach.co.uk/ Take Your Business to New Heights: Book Your Spot at the UK's Biggest Business Event to hear from Global Thought Leaders and Industry Pioneers in 2025:https://thebizx.co.uk/ Hosted on Acast. See acast.com/privacy for more information.

This powerful conversation with Tony Smith reveals the biggest leadership lessons from rugby that every business leader can apply today. From building a winning culture to handling tough conversations, Tony shares real-life experiences that prove leadership is about respect, motivation, and getting the best out of others.He explains why great teams aren't just about talent but about caring for each other's success, taking ownership, and constantly improving. Whether it's greeting employees each morning or coaching selfless teamwork, the small things make the biggest impact.With insights on handling setbacks, making tough decisions, and maintaining high-performance cultures, this interview is packed with actionable advice. If you want to lead better whether in business, sports, or life… This is a must-watch!Powered By ActionCOACH Business Coaching: The Help You Need to Grow Your Business: https://business.actioncoach.co.uk/Take Your Business to New Heights: Book Your Spot at the UK's Biggest Business Event to hear from Global Thought Leaders and Industry Pioneers in 2025:https://thebizx.co.uk/ Hosted on Acast. See acast.com/privacy for more information.

Leadership is about people, helping them grow and succeed. Pip's journey from stuffing envelopes at 19 to becoming CEO of the British Franchise Association proves that curiosity and hard work open doors. She never planned a career in franchising but embraced every challenge, turning setbacks into opportunities. Without a university degree, she upskilled on the job, later completing a business diploma at Warwick. Her passion is making a difference in people's lives.Stepping into the CEO role was not easy. Imposter syndrome hit hard. But with coaching, she gained confidence, learned to balance hands-on leadership with big-picture strategy, and built a consultative, people-first culture. She believes leadership is not about having all the answers. It is about surrounding yourself with the right people and knowing when to listen.As the first female CEO of the BFA, Pip faced scepticism in a male-dominated industry. But she proved her worth by delivering results, modernising the association, and championing ethical franchising. Her secret to success is gratitude, resilience, and never losing sight of the people who make it all possible.Powered By ActionCOACH Business Coaching: The Help You Need to Grow Your Business: https://business.actioncoach.co.uk/Take Your Business to New Heights: Book Your Spot at the UK's Biggest Business Event to hear from Global Thought Leaders and Industry Pioneers in 2025:https://thebizx.co.uk/ Hosted on Acast. See acast.com/privacy for more information.

Steve Judge's story is one of extraordinary resilience, from a life-changing car accident to becoming a world champion and an unstoppable force of motivation. Once an average person working as a coal miner and engineer, his world was shattered in 2002 when a near-fatal crash left him with devastating injuries. Told he might never walk again, Steve refused to accept that fate. With relentless determination, he pushed through agonising rehabilitation, defied the odds, and went on to conquer the world of para-triathlon, becoming British, European, and World Champion. His journey is proof that setbacks can fuel success and that no obstacle is too great when you refuse to give up.Now, as a globally recognised speaker, Steve doesn't just tell a story—he ignites action. His high-energy talks challenge audiences to ditch excuses, set bold goals, and unlock their full potential. He shares the powerful mindset that took him from rock bottom to the top, using his signature framework… Vision, Soul, Gear, Gang, and Hour to show people how to break barriers in their own lives. Whether you're facing personal struggles, career hurdles, or self-doubt, Steve's message is clear: regret nothing, chase your dreams, and turn adversity into your greatest advantage.This isn't just another inspirational tale, it's a wake-up call. Steve's story will shake you, motivate you, and leave you ready to take action. If you've ever felt stuck, uninspired, or unsure of what's possible, his journey will prove that the only limits are the ones you refuse to break. Watch, listen, and be prepared to change your life.Powered By ActionCOACH Business Coaching: The Help You Need to Grow Your Business: https://business.actioncoach.co.uk/Take Your Business to New Heights: Book Your Spot at the UK's Biggest Business Event to hear from Global Thought Leaders and Industry Pioneers in 2025:https://thebizx.co.uk/ Hosted on Acast. See acast.com/privacy for more information.

What do you do when your entire world falls apart? After 20 years of abuse, homelessness, and financial instability, Rachel Horan faced a choice... Stay trapped or fight for a better life. With no income and three children to support, she chose to build a business and start the journey to creating her dream life.Learn from Rachel's struggles including imposter syndrome, self-doubt, and failure holding her back. But through relentless learning, discipline, and a complete mindset shift, she turned her pain into power. She mastered marketing, built a business, and took control of her future, proving that even the darkest moments can lead to transformation.This is more than just a comeback, it's proof that success is possible, no matter where you start. If you've ever felt stuck, doubted yourself, or believed you weren't enough, Rachel's story will change everything. Powered By ActionCOACH Business Coaching: The Help You Need to Grow Your Business: https://business.actioncoach.co.uk/Take Your Business to New Heights: Book Your Spot at the UK's Biggest Business Event to hear from Global Thought Leaders and Industry Pioneers in 2025:https://thebizx.co.uk/ Hosted on Acast. See acast.com/privacy for more information.

Get ready to unlock your true potential with Jamil Qureshi as he reveals the secret to success—your mindset. He argues that attitude is more powerful than intelligence or circumstances, and the difference between reaching your goals and staying stuck lies in how you think.Through compelling stories of athletes who used the power of visualisation to stay on top, Qureshi shows how top performers tap into their self-awareness to know exactly what works for them. His core message? Success isn't about waiting for luck—it's about actively shaping your approach to life's challenges.But that's not all. Qureshi delves into the heart of what really drives us—purpose. Success isn't just a destination; it's a daily choice we make to grow. He shares his personal journey of feeling lost in dead-end jobs to discovering his true passion for psychology, illustrating how setbacks—like losing a job or facing personal struggles—can be the very things that push us forward.Most powerfully, Qureshi emphasises the importance of human connection. Feeling seen, heard, and valued isn't just nice—it's essential for growth. And finally, he drives home the truth: success is a choice. The most successful people are not afraid to fail because they see failure not as a setback, but as a lesson that takes them one step closer to their goals.So, are you ready to take action, embrace your potential, and rise above self-doubt? Watch and let Jamil Qureshi show you how mindset, purpose, and perseverance can transform your life.Powered By ActionCOACH Business Coaching: The Help You Need to Grow Your Business: https://business.actioncoach.co.uk/Take Your Business to New Heights: Book Your Spot at the UK's Biggest Business Event to hear from Global Thought Leaders and Industry Pioneers in 2025:https://thebizx.co.uk/ Hosted on Acast. See acast.com/privacy for more information.

Most business owners struggle with growth—hiring the right people, scaling without breaking, and staying ahead of the game. Jared Wilson knows that fight all too well.Once a professional footballer, his career was cut short by injuries, leaving him at rock bottom. But he rebuilt himself, channelling his discipline into business. From a tiny garage, he grew Penguin Uniform into a multi-million-pound powerhouse, mastering marketing, leadership, and systems along the way.Now, he's sharing what it really takes to scale—how to take risks, build the right team, and create a business that doesn't just survive but thrives.Episode #99 of the Business Growth Podcast is Powered By ActionCOACH Business Coaching: The Help You Need to Grow Your Business: https://business.actioncoach.co.uk/Take Your Business to New Heights: Book Your Spot at the UK's Biggest Business Event to hear from Global Thought Leaders and Industry Pioneers in 2025:https://thebizx.co.uk/ Hosted on Acast. See acast.com/privacy for more information.

In this must-watch episode, Donna O'Toole, founder of August Recognition Ltd, reveals the power of recognition—and how it can transform your business. From winning awards to daily moments of acknowledgment, Donna shares the secrets behind standing out, building trust, and accelerating growth.She dives deep into how winning awards isn't just about trophies—it's a game-changing strategy for boosting credibility, attracting clients, and getting your hard work noticed. Plus, Donna opens up about her own inspiring journey from overcoming adversity to becoming a successful entrepreneur.Ready to unlock your potential and make a real impact? Don't miss this episode—it's packed with insights that could take your business to the next level!Powered By ActionCOACH Business Coaching: The Help You Need to Grow Your Business: https://business.actioncoach.co.uk/Take Your Business to New Heights: Book Your Spot at the UK's Biggest Business Event to hear from Global Thought Leaders and Industry Pioneers in 2025:https://thebizx.co.uk/ Hosted on Acast. See acast.com/privacy for more information.

What really makes a great leader? Andy Bird breaks it down with powerful insights and real-life lessons. Leadership isn't just about getting things done—it's about transformation. He reveals the three keys: Purpose (what change are you driving?), Partnership (how do you bring people with you?), and Performance (can you deliver results?). But here's the twist—not all leaders start with purpose. Some find it through collaboration.Bird shares hard-earned lessons from his own journey—how he struggled to engage his team until he realised he was pushing his vision, not theirs. The game changed when they co-created a shared purpose, and suddenly, people weren't just showing up—they were all in. He took the same approach to company culture, proving that listening, acting on feedback, and ditching top-down control can create an unstoppable team.But what about bad leadership? Bird exposes the biggest mistake leaders make—creating fear. Fear of failure, fear of speaking up. Great leaders challenge people, but they also support them. The best leaders inspire not by being perfect, but by being real. They listen, they adapt, and they set the tone for success. If you want to lead with impact, you don't just need to watch this—you need to live it.Powered By ActionCOACH Business Coaching: The Help You Need to Grow Your Business: https://business.actioncoach.co.uk/Take Your Business to New Heights: Book Your Spot at the UK's Biggest Business Event to hear from Global Thought Leaders and Industry Pioneers in 2025:https://thebizx.co.uk/ Hosted on Acast. See acast.com/privacy for more information.

What does it take to build a business, overcome personal struggles, and come out stronger on the other side? George Davies shares his raw, unfiltered journey through 23 years of highs and lows. From near burnout and the toughest decisions of his life to discovering the secret to trusting others and empowering his team—this is the story of resilience, growth, and transformation.George opens up about how he kept going when life felt impossible—navigating a divorce, raising his kids, and running a business. He reveals the tough choices he made, like choosing running over the bottle, and how listening, simplicity, and focus helped him turn everything around.If you're looking for practical advice, inspiration, or just a powerful story of grit and determination, this episode is for you. Watch now to learn how George found success in business and life, and how you can too.Powered By ActionCOACH Business Coaching: The Help You Need to Grow Your Business: https://business.actioncoach.co.uk/Take Your Business to New Heights: Book Your Spot at the UK's Biggest Business Event to hear from Global Thought Leaders and Industry Pioneers in 2025:https://thebizx.co.uk/ Hosted on Acast. See acast.com/privacy for more information.

James Peach is a marketing leader, adventurer, and keynote speaker with a knack for shaking up the status quo. Known for turning bold ideas into real-world impact, James has worked with powerhouse brands like Innocent Drinks, Uber, and Vinted. His secret? He doesn't just market products—he makes people care. From helping Vinted go from flop to favourite on UK phones to showing how Uber changed the way we think about taxis, James knows how to create campaigns that stick, inspire, and deliver.What sets James apart is his fearless approach to the challenges of modern marketing—standing out in a noisy world, cutting through inefficiency, and building strategies that actually work. He believes the biggest risk is not taking one and shows how brands can be brave, bold, and brilliant by focusing on what truly matters to people. Whether it's creating emotional campaigns like Innocent's "Big Knit" or helping small businesses nail their storytelling on TikTok, James proves that the right story, told well, can change everything.This is your chance to hear from the marketing mind behind some of the industry's most inspiring campaigns. If you want to know how to build a brand that people love, how to connect through storytelling in seconds, and how to make bold decisions that transform your business, you won't want to miss James Peach. This is marketing reimagined—don't just watch, take notes.Powered By ActionCOACH Business Coaching: The Help You Need to Grow Your Business: https://business.actioncoach.co.uk/Take Your Business to New Heights: Book Your Spot at the UK's Biggest Business Event to hear from Global Thought Leaders and Industry Pioneers in 2025:https://thebizx.co.uk/ Hosted on Acast. See acast.com/privacy for more information.

If you're feeling stuck in your business growth, you're not alone. Lance Hill, CEO of Eight Group, shares how he went from a small start to $14 million in revenue by focusing on one thing above all else: the customer. In this must-watch talk, Lance reveals how listening to customers, solving their problems, and constantly adapting helped him build a business that thrives. He also shares how simple tools like Quarterly Business Reviews (QBRs) unlocked powerful opportunities. If you're ready to level up, you won't want to miss this.But growth doesn't come without its risks. Lance takes us inside his bold acquisition strategy, revealing how a single calculated risk turned into a $6 million revenue boost. He explains the tough decisions, time pressures, and strategies that made it all possible. Whether you're considering acquisitions or looking to grow organically, Lance's insights will show you how to make smarter, more impactful moves.As CEO, Lance knows the importance of empowering his team while keeping the business financially stable. His approach blends trust, resilience, and sharp decision-making to ensure long-term success. If you're ready to make big changes and build a lasting, customer-centric business, Lance's journey is a roadmap you can't afford to miss.Powered By ActionCOACH Business Coaching: The Help You Need to Grow Your Business: https://business.actioncoach.co.uk/Take Your Business to New Heights: Book Your Spot at the UK's Biggest Business Event to hear from Global Thought Leaders and Industry Pioneers in 2025:https://thebizx.co.uk/ Hosted on Acast. See acast.com/privacy for more information.

Ready to make this year your best yet? James Vincent, Performance Director at Action Coach, delivers a powerhouse episode packed with 12 game-changing lessons to elevate your life and business. From turning fear into freedom to building unstoppable momentum, this talk is a masterclass in personal growth, leadership, and success.Learn how to break free from comfort zones, set goals that stick, and create a vision so clear it pulls you forward. James shares powerful insights from real-world leaders like Dame Kelly Holmes and Andy Alderson, offering practical steps to delegate effectively, boost profitability, and design a sellable business. This is no fluff—just actionable advice to help you level up.Whether you're looking to improve your mindset, sharpen your skills, or take bold steps toward your dreams, this episode is your blueprint. Don't just survive the year—thrive in it. Watch now and start building the success story you've always wanted.Powered By ActionCOACH Business Coaching: The Help You Need to Grow Your Business: https://business.actioncoach.co.uk/Take Your Business to New Heights: Book Your Spot at the UK's Biggest Business Event to hear from Global Thought Leaders and Industry Pioneers in 2025:https://thebizx.co.uk/ Hosted on Acast. See acast.com/privacy for more information.

Dame Kelly Holmes is more than an Olympic legend—she's a force of nature, redefining resilience and authenticity. From winning gold on the world's biggest stage to battling her own fears, Kelly's journey is raw, real, and deeply inspiring. She's proof that the other side of fear is freedom, and her story is a powerful reminder that it's never too late to be your true self.Through her charity, the Dame Kelly Holmes Trust, Kelly is changing lives, helping disadvantaged young people find confidence, hope, and purpose. Her passion for giving back comes from her own life-changing mentors, and she's on a mission to show that even the smallest act of kindness can spark a transformation.Kelly's message is electrifying: let go of fear, embrace who you are, and live with purpose. Her story will leave you motivated, moved, and ready to take on anything. If you're looking for a dose of inspiration, this is the moment you've been waiting for.Powered By ActionCOACH Business Coaching: The Help You Need to Grow Your Business: https://business.actioncoach.co.uk/Take Your Business to New Heights: Book Your Spot at the UK's Biggest Business Event to hear from Global Thought Leaders and Industry Pioneers in 2025:https://thebizx.co.uk/ Hosted on Acast. See acast.com/privacy for more information.

What if your business could run smoothly, grow faster, and give you back your time—all without relying on you for every decision? In this must-watch conversation, David Jenyns, author of Systemology, reveals the game-changing power of systemising your business. Systems aren't just boring checklists; they're the key to scaling successfully, delivering consistent results, and creating a culture where things just get done. Whether you're stuck in the day-to-day grind or overwhelmed by bottlenecks, Jenyns breaks down exactly where to start and how to keep the momentum going.In this episode, Jenyns shares the practical steps to turn chaos into clarity. Plus, how today's AI tools can make documenting processes faster than ever. This isn't just about systems, it's about freedom. Jenyns' actionable advice will show you how to embed systems into your culture, empower your team, and boost creativity. With David's strategies, you'll see how systems can spark innovation and transform your business. Don't miss this opportunity to learn the blueprint for building a stress-free, scalable business—one that works for you, not the other way around. It's time to make your business unstoppable!Powered By ActionCOACH Business Coaching: The Help You Need to Grow Your Business: https://business.actioncoach.co.uk/Take Your Business to New Heights: Book Your Spot at the UK's Biggest Business Event to hear from Global Thought Leaders and Industry Pioneers in 2025:https://thebizx.co.uk/ Hosted on Acast. See acast.com/privacy for more information.

What would you do if your world was turned upside down? For Rowan Marriott, founder of AudienceLink, that moment came when his 12-year-old son, Jack, was diagnosed with AML leukaemia. Overnight, Rowan went from running a thriving business to fighting alongside his son in a battle for survival. This gripping story reveals how Rowan juggled hospital corridors and client calls, faced unimaginable challenges, and discovered the true power of trust, resilience, and letting go.In the face of personal and professional upheaval, Rowan's team stepped up, keeping the business afloat while he was by Jack's side. But cracks began to show. Growth stalled, and Rowan realised he couldn't do it all alone. With everything on the line, he empowered his team, let them find their strengths, and restructured the business. Along the way, Jack's unbreakable spirit became a source of inspiration, driving Rowan to focus on what truly matters: people, purpose, and the right plan.This isn't just a story about surviving—it's about thriving against all odds. With newfound clarity, Rowan rebuilt AudienceLink with bold 90-day goals, a laser focus on growth, and a team energised by trust and collaboration. Jack's recovery marked the start of a new chapter, one filled with unstoppable momentum and heartfelt lessons. Don't miss this emotional, inspiring journey—it's proof that even in the toughest times, the right mindset can turn challenges into triumphs.Powered By ActionCOACH Business Coaching: The Help You Need to Grow Your Businesshttps://business.actioncoach.co.uk/ Hosted on Acast. See acast.com/privacy for more information.

Michael Bungay Stanier unpacks the secret sauce behind happiness and success: great relationships. He dives into how the quality of our connections at work and in life can either propel us forward or hold us back. With actionable insights and real-world examples, Bungay Stanier explores how vulnerability and openness aren't just nice-to-haves—they're essential for building trust and creating cultures where teams thrive.At the heart of the discussion is the game-changing concept of Keystone Conversations—a simple, five-question framework to strengthen any working relationship. Whether you're starting fresh with a colleague or repairing years of built-up tension, this approach offers a powerful way to set expectations, avoid missteps, and address challenges head-on. It's all about turning good relationships into great ones and fixing what's broken before it's too late.This isn't just a pep talk; it's a masterclass in leadership and connection. Bungay Stanier breaks down the neuroscience of engagement and shares practical strategies to make your team feel safe, seen, and inspired. If you're ready to transform how you work and lead, this conversation is your next must-watch.Powered By ActionCOACH Business Coaching: The Help You Need to Grow Your Business: https://business.actioncoach.co.uk/ Hosted on Acast. See acast.com/privacy for more information.

Want to know how to sell or buy a business like a pro? Tune in as Andrew Markou and Saleem Anwar from BusinessesForSale.com share their expert insights on navigating the complexities of buying and selling businesses. Whether you're looking to sell or invest, they break down what really matters—preparation is key!For sellers, it's about more than just numbers—it's about having clean financials, realistic valuations, and a business that runs like a well-oiled machine without you. Andrew and Saleem dive into how these steps not only maximise your business's value but also make it more attractive to buyers. They also highlight the emotional side of selling a business—this is often a life-changing event, and understanding your “why” is crucial for making the right decisions.Plus, get valuable tips on using modern tools like cloud-based accounting systems to streamline the process and keep everything organised. Ready for the big picture? Andrew and Saleem reveal why you should always run your business as if you're preparing to sell—even if you're not. This mindset ensures your business stays efficient, focused, and future-ready. Don't miss these game-changing tips!Episode 88 of the ActionCOACH Business Growth Podcast is Sponsored by Trustist Review Platform: https://trustist.com/Powered By ActionCOACH Business Coaching: The Help You Need to Grow Your Business: https://business.actioncoach.co.uk/ Hosted on Acast. See acast.com/privacy for more information.

Terry Harris-Ellis lives and breathes adventure, using it as a tool for growth in both life and business. To him, adventure isn't just scaling mountains—it's tackling challenges head-on and making life meaningful. He's passionate about embracing life fully and believes the world would be better if we all showed more understanding and care for others.Running a business with his wife, Helen, has been one of Terry's greatest adventures. He admits it's tough to balance work and personal life, but learning to communicate, define roles, and trust his team has been transformative. Letting go of control was a struggle, but it's allowed others to thrive and the business to flourish.For Terry, success isn't just about profits—it's about impact. From mentoring his team to inspiring his kids to dream big, he's proud of what he's built. His advice? Trust your team, embrace failure as growth, and focus on what excites you. Life's too short not to go all in.Take Your Business to New Heights: Book Your Spot at the UK's Biggest Business Event to hear from Global Thought Leaders and Industry Pioneers in 2025:https://thebizx.co.uk/Powered By ActionCOACH Business Coaching: The Help You Need to Grow Your Business: https://business.actioncoach.co.uk/ Hosted on Acast. See acast.com/privacy for more information.

In this interview, Pete Wharton, an Ironman competitor and environmental consulting firm owner, dives into his journey of resilience, both in sports and business. He explains that mindset is central to his life, with resilience defined by adapting to challenges, setting goals, and appreciating small wins along the way. Through Ironman races and running his consulting business since 2008, Pete has learned to embrace setbacks as necessary for growth.Pete also shares insights into his personal struggles, including a late diagnosis of ADHD and dyslexia, which clarified why he often dives into projects with intense focus but can also "stonewall" or tune out. This self-awareness helped him adjust his work habits and embrace flexible schedules, making him more productive and understanding of his own limitations. His transformation journey also includes overcoming unhealthy habits from his youth, and he credits these early struggles with his current commitment to a balanced, resilient lifestyle.On the importance of openness, Pete speaks about breaking the silence around mental health and personal hardship, especially as an ambassador for the Miscarriage Association. He sees resilience not just as overcoming adversity but also being transparent about struggles, which he models for his kids, rugby team, and colleagues. By sharing his challenges, he hopes to foster connection and inspire others to keep moving forward.Take Your Business to New Heights: Book Your Spot at the UK's Biggest Business Event to hear from Global Thought Leaders and Industry Pioneers in 2025:https://thebizx.co.uk/Powered By ActionCOACH Business Coaching: The Help You Need to Grow Your Business: https://business.actioncoach.co.uk/ Hosted on Acast. See acast.com/privacy for more information.

Understand the importance of tracking numbers in business. Tanner O'Brien explains that visibility into your metrics—good or bad—is essential for growth. For small business owners, numbers might seem tedious, but they're key for making smart decisions, especially around cash flow. Regularly tracking financials, sales, and marketing metrics can help you see issues early, prepare for challenges, and invest confidently in future growth.O'Brien stresses that “you can't manage what you don't measure.” Key metrics like KPIs and KAIs reveal trends and allow quick adjustments, making decision-making clearer and faster. Facing the numbers may take courage—they tell the truth without sugar-coating—but they bring clarity and help avoid emotional, reactive decisions. Monitoring cash flow weekly, for instance, lets you act in advance rather than getting caught off guard.The BizX Podcast Episode 85 with Tanner O'BrienTake Your Business to New Heights: Book Your Spot at the UK's Biggest Business Event to hear from Global Thought Leaders and Industry Pioneers in 2025:https://thebizx.co.uk/Powered By ActionCOACH Business Coaching: The Help You Need to Grow Your Business: https://business.actioncoach.co.uk/ Hosted on Acast. See acast.com/privacy for more information.

In this interview, branding expert Jim James discusses how authenticity is crucial for effective marketing. He explains that people connect best with brands that feel genuine. He warns against sounding too polished or disconnected, as customers prefer real connections with the people behind the businesses they support.Jim stresses that authenticity means aligning actions with values and building trust through transparency. He shares examples, like Joe Hart from Dale Carnegie, who strengthened team trust by being open during tough times. This kind of authenticity, he argues, helps entrepreneurs succeed by keeping them focused on their mission rather than on fame.Reflecting on his own career, Jim highlights the value of patience, humility, and a genuine purpose in business. Inspired by his grandfather's dedication to service, he advises entrepreneurs to focus on adding real value, understanding that lasting success comes from honest connections and persistence.Take Your Business to New Heights: Book Your Spot at the UK's Biggest Business Event to hear from Global Thought Leaders and Industry Pioneers in 2025:https://thebizx.co.uk/Powered By ActionCOACH Business Coaching: The Help You Need to Grow Your Business: https://business.actioncoach.co.uk/ Hosted on Acast. See acast.com/privacy for more information.

NHS surgical consultant Richard Porter shares his thoughts on leadership, motivation, and emotional intelligence in a lively chat with host James. They start by comparing two visionary leaders—Jeff Bezos and Elon Musk—highlighting how their different goals, whether it's improving customer experience or colonising Mars, drive everything they do. Richard explains that having a clear focus, like his own mission to create a better future for his sons, makes decisions easier and keeps you motivated to push forward.Explore the link between emotional intelligence and success. Richard talks about how motivation isn't something you wait for; it's a natural outcome when you're working towards something that excites you. He also points out that emotional well-being is just as important as physical health. Staying motivated, he says, is about having structure, setting goals that matter to you, and being emotionally connected to what you want to achieve.Richard touches on the power of being authentic. Trying to be someone you're not can be exhausting, but living in line with your values makes everything feel easier. He explains how emotional intelligence helps you understand both your own feelings and those of others, building stronger connections. By staying disciplined, consistent, and true to what you care about, you can build confidence and live a more fulfilling life—because, as Richard reminds us, life is short, and every day counts.The BizX Podcast Episode 83 with Richard PorterTake Your Business to New Heights: Book Your Spot at the UK's Biggest Business Event to hear from Global Thought Leaders and Industry Pioneers in 2025:https://thebizx.co.uk/Powered By ActionCOACH Business Coaching: The Help You Need to Grow Your Business: https://business.actioncoach.co.uk/ Hosted on Acast. See acast.com/privacy for more information.

In this interview, author and motivational speaker Paul McGee highlights self-awareness, change, and happiness. He explains that self-awareness, a core part of his S.U.M.O. philosophy—"Shut up, Move On"—is crucial for improving relationships and overall life satisfaction. Many people, he says, live on autopilot, and taking time to reflect helps break that cycle.McGee emphasises that pain, not pleasure, often drives real change, sharing personal stories of how hitting rock bottom led to major life shifts. He advises balancing ambition with moments of reflection, encouraging people to not just seize the day, but to savour life's small moments too.When it comes to happiness, McGee argues it's a by-product of living in line with your values, rather than something to chase. He shares practical tips like practising gratitude and redefining success in a way that brings real fulfilment without sacrificing inner peace.Take Your Business to New Heights: Book Your Spot at the UK's Biggest Business Event to hear from Global Thought Leaders and Industry Pioneers in 2025:https://thebizx.co.uk/Powered By ActionCOACH Business Coaching: The Help You Need to Grow Your Business: https://business.actioncoach.co.uk/ Hosted on Acast. See acast.com/privacy for more information.

1 in 3 Entrepreneurs live with Dyslexia, and you may be one of them… Serial entrepreneur and bestselling author Jamie Waller unveils the truth behind dyslexia, exploring how it has shaped his success and the lives of countless other high achievers. Discover why over 40% of self-made millionaires are dyslexic, and how traits often associated with dyslexia—like resilience, creativity, and big-picture thinking—are crucial for entrepreneurial triumph. Get ready to rethink everything you know about dyslexia!Jamie opens up about his personal journey, from being labelled "thick" and facing rejection in school, to building multi-million-pound businesses. We also discuss the struggles dyslexic children face in a system that doesn't understand them, and how love, confidence, and the right mentors can make all the difference. Whether you're a parent, educator, or business leader, this video will give you valuable insights on how to support dyslexic individuals in both their personal and professional lives. Tune in now and unleash the power of dyslexic thinking!Take Your Business to New Heights: Book Your Spot at the UK's Biggest Business Event to hear from Global Thought Leaders and Industry Pioneers in 2025:https://thebizx.co.uk/Powered By ActionCOACH Business Coaching: The Help You Need to Grow Your Business: https://business.actioncoach.co.uk/ Hosted on Acast. See acast.com/privacy for more information.

Rachel Riley, the brilliant mind behind Countdown, has gained some powerful life lessons along the way. Starting her TV career at just 22, Rachel faced the pressures of the spotlight head-on. With the help of Cognitive Behavioural Therapy (CBT), she learned to break free from perfectionism, shifting her focus from obsessing over mistakes to celebrating her successes and learning from challenges. Her approach to life is all about embracing growth, knowing that the best lessons often come from taking risks and making mistakes.A profound turning point came in Rachel's life after a huge loss. This experience gave her a new perspective, driving her to focus on what truly matters: family, health, and making the most of every moment. For Rachel, failure isn't something to fear—it's a stepping stone to growth. She's a big believer in pushing yourself out of your comfort zone, because that's where the real learning happens.Rachel's passion for making a difference goes far beyond the screen. In 2023, she was awarded an MBE for her dedication to Holocaust education, bravely standing up for important causes. At home, she's just as inspiring, opening her doors to Ukrainian refugees and instilling values of kindness and compassion in her children. For Rachel, success is about more than fame—it's about living a meaningful, balanced life, surrounded by family and making a lasting impact on the world.Rachel hosts the UK's Biggest Business event from the 2nd-4th April 2025 in Farnborough. Book your spot now to learn from Global Thought Leaders and Industry Pioneers, and take a positive step towards making 2025 your best year yet!https://thebizx.co.uk/Powered By ActionCOACH Business Coaching: The Help You Need to Grow Your Business: https://business.actioncoach.co.uk/ Hosted on Acast. See acast.com/privacy for more information.

Steve Sallis, an author, teacher, and mindset coach, dives into the real qualities that make or break a leader. He doesn't hold back, calling out bad leaders as people who don't listen, lack vision, and often have a streak of narcissism. Steve opens up about his own experience being bullied at work by a narcissistic boss, something that hit him hard emotionally. That difficult chapter in his life led him to write a book for young professionals, helping them spot toxic leadership early on. His years working in tough London schools, where gang culture and knife crime were part of daily life, gave him a unique perspective on what it takes to lead well—starting with self-awareness and creating a supportive, safe environment for everyone.Over time, Steve developed the strategic mindset needed to lead effectively. For Steve, it's all about pairing confidence with competence—because while confidence gets you started, it's skill and awareness that make you truly successful. He's big on the idea that ego can wreck communication and relationships, and without self-awareness, even the most confident leader will struggle to inspire their team.What really fires Steve up is his belief in building strong, high-performing teams by recognising and playing to people's strengths. It's not about ego—it's about helping your team win. And for him, leadership is a journey of continuous growth, learning, and improvement.Take Your Business to New Heights: Book Your Spot at the UK's Biggest Business Event to hear from Global Thought Leaders and Industry Pioneers in 2025:https://thebizx.co.uk/Powered By ActionCOACH Business Coaching: The Help You Need to Grow Your Business: https://business.actioncoach.co.uk/ Hosted on Acast. See acast.com/privacy for more information.

In this conversation, Daniel Priestley breaks down the "entrepreneur revolution" and why it's the most exciting time to start and grow a business. He shares how today's success isn't about having a massive workforce or loads of money anymore—it's about spotting opportunities and taking them to market fast. He even talks about how he built a global business with a small team and how YouTubers in their 20s are making millions with tiny crews, shaking up traditional industries like never before.But it's not just about making money. Priestley reveals the secret sauce to building a business that not only wins customers but also attracts buyers, which could be worth millions. He dives into the tricky phase of growth where businesses are too big to be small and too small to be big, giving you insider tips on how to break through and scale faster than you ever thought possible.As if that wasn't enough, he explores how AI and technology are completely reshaping the game, allowing small teams to compete at a level once reserved for the big players. If you're into business, tech, or just making things happen, Priestley's insights are like getting the cheat codes to success. This is a conversation you can't miss if you're ready to take your business to the next level!Take Your Business to New Heights: Book Your Spot at the UK's Biggest Business Event to hear from Global Thought Leaders and Industry Pioneers in 2025:https://thebizx.co.uk/Powered By ActionCOACH Business Coaching: The Help You Need to Grow Your Business: https://business.actioncoach.co.uk/ Hosted on Acast. See acast.com/privacy for more information.

In this conversation, social media strategist Harvey Heggs discusses the importance of building a strong online presence and personal brand. He explains that having employees create personal brands can help align a company towards shared goals, like generating leads or growing socially. While there are risks, such as employees outgrowing the company, the benefits—like building trust and connecting with a wider audience—make it worthwhile. Harvey also points out that personal branding goes beyond just creating content; it's about telling a story in a way that resonates, whether through blog posts, videos, or other formats.Harvey shares insights from his own journey, which began when he was 16, learning from successful figures like Graham Stephan and managing social media for a large company in Dubai. He believes that successful social media strategy is not just about posting content but having a clear plan with defined goals and consistency. He highlights the need for innovation, adaptability, and patience, using examples of creators who constantly pivot their strategies to stay relevant and grow their brands.Ultimately, Harvey encourages businesses and individuals to take social media seriously by developing a strong strategy that guides their content and goals. He emphasizes the importance of staying consistent, being patient, and understanding the power of a well-thought-out plan to achieve long-term success.Take Your Business to New Heights: Book Your Spot at the UK's Biggest Business Event to hear from Global Thought Leaders and Industry Pioneers in 2025:https://thebizx.co.uk/Powered By ActionCOACH Business Coaching: The Help You Need to Grow Your Business: https://business.actioncoach.co.uk/ Hosted on Acast. See acast.com/privacy for more information.

Catherine Bishop, a three-time Olympian, shares her insights on performance and leadership, focusing on the need to define what success truly means. She encourages people to think beyond traditional goals like winning medals or meeting targets and to explore the deeper personal and social value of these achievements. Success, she suggests, is a long-term journey that requires clarity about both short-term actions and long-term vision, helping individuals stay on track and make necessary adjustments.Bishop highlights the importance of intrinsic motivation—such as purpose, mastery, belonging, and autonomy—in sustaining commitment and resilience, especially during challenging times. She explains that performance is about more than just big moments; it involves continuous preparation, learning, and growth. This mindset helps individuals see every step as an opportunity to improve, regardless of immediate outcomes.In discussing leadership, Bishop emphasises the importance of creating a positive organisational culture. She argues that leaders should foster an environment that values learning, collaboration, and ethical behaviour to prevent toxic cultures. Drawing from her experiences, she contrasts the high-pressure environment of her first Olympics with the supportive culture of her later experiences, demonstrating that high performance thrives best when ambition is balanced with a supportive, ethical approach.Take Your Business to New Heights: Book Your Spot at the UK's Biggest Business Event to hear from Global Thought Leaders and Industry Pioneers in 2025:https://thebizx.co.uk/Powered By ActionCOACH Business Coaching: The Help You Need to Grow Your Business:https://business.actioncoach.co.uk/ Hosted on Acast. See acast.com/privacy for more information.

“Would you rather your spouse be satisfied or loyal?”In this conversation, Jeffrey Gitomer, a leading authority on sales, customer satisfaction and customer loyalty, and renowned best-selling author, highlights the need to rethink traditional sales methods. Gitomer, whose work has had a major impact on the sales industry, believes that customers prefer to make their own buying decisions rather than being pressured into a purchase. He argues that high-pressure tactics often lead to regret and don't build lasting relationships. Instead, he promotes a customer-focused approach where genuine conversations and understanding the customer's needs naturally lead to a sale. By asking thoughtful questions and truly engaging with customers, salespeople can create a comfortable environment that encourages buying.Gitomer also talks about the power of capturing moments of customer satisfaction and using them as authentic testimonials. He explains that real success in sales goes beyond just closing deals; it's about creating memorable experiences that build customer loyalty. This loyalty, which Gitomer views as more important than just satisfaction, leads to repeat business and referrals, which are key to long-term success. Gitomer, who has influenced many sales leaders, also points out that managers should focus on inspiring their teams, as true inspiration, centred on the customer's experience, has a lasting impact.Additionally, Gitomer discusses the importance of effective sales training and the role of AI in personalising customer interactions. He emphasises that good training should not only teach sales techniques but also help salespeople understand the reasons behind customer decisions. Gitomer, known for shaping modern sales training, also highlights the value of continuous learning and self-improvement, drawing lessons from classic business books. He encourages listeners to take action, learn from successful people, and apply those lessons to their own paths while staying true to their strengths and values.Take Your Business to New Heights: Book Your Spot at the UK's Biggest Business Event to hear from Global Thought Leaders and Industry Pioneers in 2025: https://thebizx.co.uk/Powered By ActionCOACH Business Coaching: The Help You Need to Grow Your Business: https://business.actioncoach.co.uk/ Hosted on Acast. See acast.com/privacy for more information.

In this episode of the Business Excellence Podcast, esteemed author and HR professional Debra Corey discusses the profound impact that bad bosses can have on both work and personal life. Drawing from her own experiences, she shares how a bad boss deeply affected her, a situation that resonates with many. Corey explains that while bad bosses often don't intend to cause harm, the emotional damage they cause is real. She identifies different types of bad bosses, such as those who misuse power or fail to show appreciation, and emphasizes the importance of bosses choosing to enrich lives rather than ruin them.Corey highlights the crucial role of self-awareness and listening to employees in becoming a better boss. She recounts a moment in her career when she realized her management style was negatively impacting her team, prompting her to make necessary changes. Corey introduces the Great Boss Building Block model, which includes key behaviours like empathy and trust, essential for creating a positive and productive work environment. She believes that understanding and addressing these elements is vital for effective leadership.The episode also explores employee engagement, with Corey stressing the need to address basic elements like pay, benefits, and workspace before focusing on other areas like communication. She explains that these foundational aspects are critical for building a strong, engaged workforce. Corey also discusses the importance of recognizing and appreciating employees in ways that are meaningful to them, and how transparency and continuous communication can further enhance employee motivation and satisfaction.Take Your Business to New Heights: Book Your Spot at the UK's Biggest Business Event to hear from Global Thought Leaders and Industry Pioneers in 2025: https://thebizx.co.uk/Powered By ActionCOACH Business Coaching: The Help You Need to Grow Your Business: https://business.actioncoach.co.uk/ Hosted on Acast. See acast.com/privacy for more information.

In this episode, we explore the essence of leadership with Dr. John Blakey. What sets great leaders apart? Dr. Blakey examines the crucial distinction between management and leadership, emphasising that true leadership is rooted in vision and the courage to pursue it. We discuss the importance of anticipation, recovery from setbacks, and the role of discipline in freeing up mental capacity for innovation.Dr. Blakey also shares his thoughts on living by one's values and how it ties to leadership excellence. He unpacks the significance of knowing your core beliefs, the danger of arrogance, and the power of humility. The conversation touches on the balance between pride in one's achievements and the humility to recognise the value in others' journeys.We also gain personal insights from Dr. Blakey on his journey as an author, lessons learned from his books, and his reflections on prominent leaders like Jacinda Ardern and Gareth Southgate. Tune in to discover what makes a leader truly exceptional and how living by your values can turn you into a force for good in the world.Don't forget to subscribe, leave a review, and share this episode with others who are passionate about leadership and personal growth. Hosted on Acast. See acast.com/privacy for more information.

Sit down with Mark Wright, the 2014 winner of The Apprentice, to explore his transformative journey from a confident 24-year-old to a seasoned business expert. Mark candidly shares how his initial belief in his business acumen was challenged and reshaped through hands-on experience and the invaluable mentorship of Alan Sugar. Observing Sugar's negotiation prowess and composure in high-stakes situations provided Mark with an accelerated learning curve that many might only achieve much later in their careers.Mark emphasises the critical importance of experience and failure in business growth. He explains that true mastery cannot be achieved solely through books or podcasts; it requires dealing with real customers, employees, and board members. He shares his scariest decision—leaving a high-paying job to start his own business—and underscores the need for perseverance and resilience in the face of challenges. Mark also discusses the skills essential for successful deal-making, such as emotional intelligence and the ability to read the room, which he learned from his mentor.The episode also explores the significance of continuous learning and goal-setting in achieving long-term success and personal happiness. Mark highlights the importance of building a strong reputation and maintaining it in today's business world. He shares his favourite books that have inspired him, such as "The Alchemist" by Paulo Coelho and "Can't Hurt Me" by David Goggins, and offers advice on how aspiring entrepreneurs can leverage mentorship, set meaningful goals, and stay motivated. Join us as Mark Wright provides invaluable insights and practical advice for anyone looking to excel in business and life.Take Your Business to New Heights: Book Your Spot at the UK's Biggest Business Event to hear from Global Thought Leaders and Industry Pioneers in 2025: https://thebizx.co.uk/Powered By ActionCOACH Business Coaching: The Help You Need to Grow Your Business: https://business.actioncoach.co.uk/ Hosted on Acast. See acast.com/privacy for more information.

Discover the inspiring journey of a small business owner who embodies tenacity, honesty, and innovation. Starting with humble beginnings in Glasgow, this entrepreneur moved to London with just a backpack and £200. From working in construction to developing a groundbreaking electronic control system for old appliances, their story is a testament to the power of perseverance and self-belief. Their innovations in the heat storage and range cooker industry have not only reduced emissions and costs but have also set new standards for sustainability.Balancing a thriving business with raising four children, this entrepreneur shares insights into managing both personal and professional responsibilities. Their success is marked by strategic growth, including scaling the business from £1 million to £7 million. A pivotal moment came with the partnership with renowned chef Marco Pierre White, which highlighted the quality and potential of their products. This collaboration, along with a recent legal victory against a major industry player, underscores the company's credibility and resilience.Looking ahead, the focus remains on expanding their product range and establishing a national brand. The entrepreneur's unwavering commitment to sustainability and innovation is driving the business towards a £100 million turnover goal. This video not only showcases the remarkable achievements of a dedicated business leader but also offers valuable lessons in overcoming challenges and staying true to one's values. Tune in to be inspired by a journey of growth, resilience, and the pursuit of excellence.Take Your Business to New Heights: Book Your Spot at the UK's Biggest Business Event to hear from Global Thought Leaders and Industry Pioneers in 2025: https://thebizx.co.uk/Powered By ActionCOACH Business Coaching: The Help You Need to Grow Your Business: https://business.actioncoach.co.uk/ Hosted on Acast. See acast.com/privacy for more information.

Welcome Andrew Childers, a seasoned procurement expert and the owner of Beyond Procurement, to discuss the critical intersection of business and sustainability. With over 30 years in procurement and 17 years as a business owner, Andrew shares the transformative journey, emphasising the shift towards environmental consciousness in response to the COVID-19 pandemic and evolving climate issues. He explains the core concept of net zero emissions, highlighting the importance of reducing all greenhouse gases, and provides practical advice for small businesses to calculate and minimise their carbon footprints.Andrew addresses the common barriers small businesses face in adopting sustainable practices, such as lack of time, skills, money, and confusion. He emphasises that these are often mere excuses and shares actionable steps to overcome them, like reducing energy use and waste. The discussion covers the benefits of integrating sustainable practices, including cost reduction, improved brand image, and gaining a competitive edge. Andrew underscores the urgency for businesses to adapt to the increasing legislative and stakeholder pressures and the ripple effect from larger organisations to smaller enterprises.Gain valuable insights into the practical steps towards sustainability, such as local energy generation, managing energy use, and upgrading equipment for better efficiency. Andrew's expertise provides a compelling case for the immediate and long-term benefits of going green, from operational cost savings to enhanced brand reputation and market competitiveness. This episode is a must-listen for business owners and professionals seeking to future-proof their operations and thrive in an environmentally-conscious market. Tune in now to discover how sustainable practices can drive your business success.Take Your Business to New Heights: Book Your Spot at the UK's Biggest Business Event to hear from Global Thought Leaders and Industry Pioneers in 2025: https://thebizx.co.uk/Powered By ActionCOACH Business Coaching: The Help You Need to Grow Your Business: https://business.actioncoach.co.uk/ Hosted on Acast. See acast.com/privacy for more information.

Welcome Andrea Waltz as she explores the essence of achieving excellence in business sales. Drawing from her extensive experience and expertise, Andrea explores key strategies that empower sales professionals to elevate their performance and foster lasting client relationships.Throughout this episode, Andrea emphasises the fundamental importance of understanding customer needs at a profound level. She advocates for a paradigm shift towards asking insightful questions that uncover the true essence of client challenges. This approach, inspired by thought leaders such as Tim Ferriss, highlights the value of providing elegantly simple solutions that directly address customer pain points.Andrea underscores the critical role of building trust through personalised engagement. She discusses strategies for becoming a trusted advisor rather than just a salesperson, stressing the significance of active listening and aligning solutions with individual client needs. This personalised approach not only enhances customer satisfaction but also strengthens long-term business relationships.Finally, Andrea explores the integral aspects of integrity and follow-through in sales excellence. She shares practical insights on the importance of timely follow-up and maintaining promises, which are essential for cultivating reliability and trustworthiness with clients.Take Your Business to New Heights: Book Your Spot at the UK's Biggest Business Event to hear from Global Thought Leaders and Industry Pioneers in 2025: https://thebizx.co.uk/Powered By ActionCOACH Business Coaching: The Help You Need to Grow Your Business: https://business.actioncoach.co.uk/ Hosted on Acast. See acast.com/privacy for more information.

Welcome Alison Edgar MBE, a renowned entrepreneur and sales trainer. Alison shares her incredible journey from a working-class upbringing in Clydebank to receiving an MBE for her contributions to business. She discusses the true meaning of entrepreneurship, emphasising the importance of calculated risks and finding passion and purpose in one's work. Alison's transition from corporate sales to starting her own business at 46, motivated by a lack of vision in her previous company, offers valuable lessons for aspiring entrepreneurs.Alison also dives into her secrets for effective time management and achieving happiness, including her unique morning routine that sets a positive tone for the day. She highlights the power of setting and achieving goals, drawing from concepts in her book "Smash It." Additionally, Alison addresses the psychological barriers that hold people back, such as the fear of change and failure, and shares strategies to overcome them, referencing motivational frameworks like "The Chimp Paradox."This episode is packed with actionable advice and inspiring stories that will motivate you to take the next step in your entrepreneurial journey. Alison discusses the importance of sales skills in all aspects of life, not just in business, and the significance of effective communication and relationship-building.Take Your Business to New Heights: Book Your Spot at the UK's Biggest Business Event to hear from Global Thought Leaders and Industry Pioneers in 2025: https://thebizx.co.uk/Powered By ActionCOACH Business Coaching: The Help You Need to Grow Your Business: https://business.actioncoach.co.uk/ Hosted on Acast. See acast.com/privacy for more information.

Welcome to the Bizx podcast! Today, Olympic champion Sally Gunnell joins us to reveal the mental strategies and mindset that led to her iconic Olympic victory. Sally discusses her rigorous preparation, which involved daily mental rehearsals for a year, allowing her to enter "the zone" and perform at her peak without conscious thought. This intense focus helped her overcome doubts and physical challenges, showcasing the power of mental resilience and preparation in achieving success.Sally also emphasises the importance of enjoying the journey and continuous improvement. Her passion for learning and refining her skills kept her motivated throughout her career, even more than the accolades. She believes that failure is a better teacher than success, using setbacks as opportunities for growth. Post-retirement, Sally transitioned into helping others manage stress and anxiety through mindfulness and stress management techniques. She highlights how harnessing stress positively can be a powerful force for achievement.Incorporating these principles into business can create significant synergies. The strategies that drive athletic success—routine, preparation, and positive reinforcement—can be applied to professional life to achieve personal bests in any field. Sally's insights on overcoming fear, maintaining a positive mindset, and integrating physical activity into daily life are key to achieving personal and professional success. Tune in to this inspiring episode to learn how Sally Gunnell achieved greatness and how you can apply these lessons to your own life. Don't miss out on the Business Excellence Podcast—listen now on Spotify, Apple, and Google Podcasts! Hosted on Acast. See acast.com/privacy for more information.

Join us for an inspiring interview with Andrew Scott, a true embodiment of resilience and entrepreneurial spirit. From a childhood marked by IRA bombings in Northern Ireland to building and rebuilding multiple successful businesses, Andrew's journey is nothing short of extraordinary. Hear firsthand how he turned personal and professional adversity into triumph, leveraging every setback as a stepping stone to greater achievements. This is a story of overcoming severe trauma, strategic innovation, and relentless determination that you won't want to miss.In this captivating episode, Andrew shares the valuable lessons he learnt from his early business ventures, including the critical importance of market research and customer focus. He recounts his experience of turning around a distressed business in South Wales, which he ultimately sold in a lucrative deal, only to face personal and financial ruin with a subsequent venture. Andrew's story highlights the crucial role of humility, due diligence, and resilience in navigating the unpredictable world of entrepreneurship. Discover how he transformed his failures into opportunities, culminating in the creation of Perplex, a successful consultancy and marketing group.Andrew's journey doesn't stop there. Learn about his venture into the media world with the founding of Business Leader magazine, which rapidly grew from a regional publication to a national powerhouse with over 1.2 million online readers. Today, Andrew continues to fuel his passion for helping businesses scale with his latest project, The Scale-Up. This interview is packed with actionable insights and motivational stories that can guide you on your own entrepreneurial path. Subscribe now, like, and comment to stay updated on more transformative content!Take Your Business to New Heights: Book Your Spot at the UK's Biggest Business Event to hear from Global Thought Leaders and Industry Pioneers in 2025: https://thebizx.co.uk/Powered By ActionCOACH Business Coaching: The Help You Need to Build Your Dream Business: https://business.actioncoach.co.uk/ Hosted on Acast. See acast.com/privacy for more information.