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Bp. Alex Farmer invites us to "do the Jesus stuff."If you like what you hear, we hope you'll join us in person if you're in the area. Learn more about us:https://linktr.ee/servantsanglicanhttps://www.servantsanglican.org/
Join us on Happy Business Radio for an electrifying episode featuring Alex Farmer, the award-winning young inventor from South Australia, who takes us through his journey from local recognition to global acclaim. Alex, along with his supportive father, John, shares insights about his cutting-edge irrigation system that leverages Mariota's satellite technology. We also bring you stories of innovation and entrepreneurship from Latoya Samuel Walton in the USA, Dr. Sampon from Thailand, and Dion from Kenya. Miro, the visionary behind RunLink technology, discusses its global impact, showcasing how collaboration and innovation are the ultimate drivers of business success. Our conversation dives into the crucial intersection of technology and education in global business. Latoya, actively involved with Ghana Code Club, speaks passionately about promoting STEM education and protecting children from digital exploitation. Alongside her, Professor Ebenezer from Nigeria and Dr. Sam Pang from Malaysia share their experiences utilizing RunLink technology to revolutionize learning. This episode highlights practical applications ranging from basic tasks to smart farming, stresses the importance of equal opportunities in tech education for young girls, and underscores the need for a supportive learning environment to overcome cultural and educational barriers. Don't miss out on these compelling global business success stories and their transformative impact on technology and education! Chapter Summaries (00:19) Global Business Success Stories Global guests discuss entrepreneurship, innovation, and collaboration, featuring award-winning inventor Alex Farmer and the impact of RunLink technology. (14:22) Technology and Education in Global Business User-friendly websites, social media for business growth, international guests, STEM education, digital ethics, and global learning initiatives. (28:56) Empowering Through STEM Education RunLink technology is used globally for education, including in America and West Africa, with a focus on accessibility and equal opportunities for girls. Highlights 04:19 Global Innovation and Youth Championship RunLink (06:17 Satellite Communication for Irrigation Systems 13:15 African Microchip Training Center Mentoring Program 19:13 - 20:22 International Exchange and Learning Innovations 22:20 Exploring Run-Link Technology 27:36 Global Impact of Stem Cell Technology (37:12 Innovative Technology in Education Growth Credits Host: Peter Salerno Mobile: 0408 811 567 Email: petersalerno.austalk@gmail.com Producr: Ron Fiedler Podcast City
The Rt. Rev. +Alex Farmer on May 5, 2024
Maddox and Ross host one more episode from the Tail of the Dragon (and surrounding roads) in the Smoky Mountains of North Carolina/Tennessee. Joining us this week will be our friends Ryan Yee and our first repeat guest, Alex Farmer. Ryan will profess his love for modifying cars (with mixed results) and discuss his recently completed BMW E38 740iL manual swap. The four of us also discuss what cars we've seen here and our takeaways from spending a few days in driving nirvana.
This week, Restricted Performance goes down to the famous Tail of the Dragon (and surrounding roads) in the Smoky Mountains of North Carolina/Tennessee to attend a group driving event with some of our enthusiast friends! Joining us this week will be John Jovaneli of Wright Auto Works, former automotive engineer Victor Gallas Cervo, and Alex Farmer - the only mensch to own a Shelby GT500.
The Rt. Rev. +Alex Farmer on March 28, 2024
#updateai #customersuccess #saas #business Alex Farmer, CCO at Nezasa, & Michael Forney, VP CS at Responsive join the hosts Kristi Faltorusso, Jon Johnson & Josh Schachter. They discuss: - Challenges of constant employee turnover - Aligning Sales & CS on Success Plans - Strategies for successful cross-functional collaboration - Role of AI in sharing the voice of the customer - Differentiating onboarding phases - Prioritizing customer-centric tactics - Strategic approaches to improving customer retention - Navigating challenges related to M&A Timestamps 0:00 - Preview 1:25 - Meet our guests & Solar Eclipse 6:31 - Leadership is lonely 8:35 - Challenges in cross-function collaboration 10:58 - Challenges dealing with churn, employee turnover 16:50 - Kristi shares the benefits of re-onboarding & strategies around it 22:50 - Alex shares his perspective on onboarding & non-regretted churn 24:35 - How you can tactically be customer-centric 28:20 - Responsive ---Behind the scenes 32:50 - Re-onboarding doesn't have to be free 35:35 - Identifying customer behavior 38:50 - Using AI to keep customer insights aligned across teams 40:22 - Alex shares about transitioning to an enterprise value selling motion 44:20 - How Alex 6x'ed the average contract value and boosted the win rate from 20 to 33% 45:45 - Adjusting success plans 50:43 - Closing ___________________________ #updateai #customersuccess #saas #business ___________________________
Bishop Farmer, upon his annual visitation
Get ready for an invigorating journey with our notable guests across the globe who use Miro's groundbreaking programming invention in ways you probably couldn't imagine. Our guests have harnessed this technology to create smart homes, measure environmental factors, and even educate individuals in refugee camps. We'll be kicking things off with Prince Wadding, a tech enthusiast who's been experimenting with RunLink since 2019, sharing his intriguing insight into the world of AI. As we explore even further, we shift focus to the impact RunLink technology is imparting on education and entrepreneurship. We meet with a dynamic group of innovators, educators, and entrepreneurs using RunLink in their pursuits. From Dr. Sampong's smart home in Malaysia to Bernard's RunLink-powered STEM activities in Penang, you'll witness how technology is transforming the world around us. We also hear from Alpha, who's courageously introducing RunLink to refugee camps, and Kiran, who's utilizing this technology to bridge the educational divide in Nepal. Towards the end of our journey, we'll be discussing Alex Farmer's award-winning smart irrigation system, a beacon of modern agricultural technology from Adelaide. Discover how this system revolutionizes farming, detecting pressure drops, conserving water, and alerting farmers of leaks - all this in remote regions without the need for telecommunication networks. Consider getting aboard this transformative shift in technology that's reshaping how we live, work, and learn.
Get ready for an invigorating journey with our notable guests across the globe who use Miro's groundbreaking programming invention in ways you probably couldn't imagine. Our guests have harnessed this technology to create smart homes, measure environmental factors, and even educate individuals in refugee camps. We'll be kicking things off with Prince Wadding, a tech enthusiast who's been experimenting with RunLink since 2019, sharing his intriguing insight into the world of AI. As we explore even further, we shift focus to the impact RunLink technology is imparting on education and entrepreneurship. We meet with a dynamic group of innovators, educators, and entrepreneurs using RunLink in their pursuits. From Dr. Sampong's smart home in Malaysia to Bernard's RunLink-powered STEM activities in Penang, you'll witness how technology is transforming the world around us. We also hear from Alpha, who's courageously introducing RunLink to refugee camps, and Kiran, who's utilizing this technology to bridge the educational divide in Nepal. Towards the end of our journey, we'll be discussing Alex Farmer's award-winning smart irrigation system, a beacon of modern agricultural technology from Adelaide. Discover how this system revolutionizes farming, detecting pressure drops, conserving water, and alerting farmers of leaks - all this in remote regions without the need for telecommunication networks. Consider getting aboard this transformative shift in technology that's reshaping how we live, work, and learn.
I'm thrilled to bring you a vibrant conversation with Alex Farmer, the founder of the Customer Success Excellence Awards and Chief Customer Officer at Nezasa. He brings a wealth of knowledge from the frontlines of various customer-facing role experience, particularly in the startup realm. Through our rich discussion, we explore how to personalize your customer success processes, streamline tech stack elements into a unified, customer-centric overlay, and much more.Join us as we take a deep dive into the art of enhancing customer experience and accessibility. With Alex's expertise, we unpack strategies to establish a single access point across multiple systems for your customers. We also shed light on empathizing with customers to better grasp their needs and confusion. We also explore the Customer Success Excellence Awards program founded by Alex, with a mission to honor those in the industry that are putting in the hard work to make customers successful.Enjoy! I know I sure did...Alex's LinkedIn: https://www.linkedin.com/in/alexanderfarmer/Customer Success Excellence Awards: http://customersuccessexcellence.com/Resources Mentioned In This Episode:Blogs:SaaStr Blog: https://www.saastr.com/blog/Kellblog: https://kellblog.com/Lenny Rachitsky: https://www.lennyrachitsky.com/Shoutouts:Angelika Marek @ Bazaarvoice: https://www.linkedin.com/in/angelika-m/Dickey Singh @ Cast.app: https://www.linkedin.com/in/dickey/Annie Dean @ Recast Success: https://www.linkedin.com/in/anniedean/Marcus Innocenti @ Zoom: https://www.linkedin.com/in/minnocenti/Jeff Beaumont @ GitLab (featured in previous episode): https://www.linkedin.com/in/jeffbeaumont/Dan Ennis @ Monday.com (featured in previous episode): https://www.linkedin.com/in/dan-ennis-cs/Chad Horenfeldt (featured in previous episode): https://www.linkedin.com/in/chadhorenfeldt/Support the show+++++++++++++++++Listener Submissions:If you'd like to call in with commentary or a question to be addressed in a future episode, call our submission line at +1 (512) 222-7381. Leave us a 2-3 minute message with your comment or question using either your real name or a pseudonym, and we'll feature your clip on the show!Like/Subscribe/Review:If you are getting value from the show, please follow/subscribe so that you don't miss an episode and consider leaving us a review. Website:For more information about the show or to get in touch, visit DigitalCustomerSuccess.com. Buy Alex a Cup of Coffee:This show runs exclusively on caffeine - and lots of it. If you like what we're, consider supporting our habit by buying us a cup of coffee: https://bmc.link/dcspThank you for all of your support!The Digital Customer Success Podcast is hosted by Alex Turkovic
On this episode of Happy Business Radio, I'm thrilled to have Alex Farmer, the award-winning young inventor who's been making waves with his innovative livestock tracker. Together with his father John, Alex shares his journey to success, from his early fascination with technology to his achievement at the Malaysian Inventor and Design Society's World Youth Inventors Exhibition. Listen in as Alex explains how he developed this groundbreaking GPS device that can help farmers monitor their animals' location, temperature, and humidity, and how this invention bagged him the Best Exhibit Award at the Royal Adelaide Show. Plus we talk to people from all over the world with Dr Peng and Mrio. In the second part of our conversation, we turn our focus to the technological framework behind Alex's invention - RunLink and Miro. Here, we discuss the hurdles of teaching programming to students and how Bernard was able to utilize RunLink and Miro to simplify this process. We also have the pleasure of hearing from Moji, a tech enthusiast from Nigeria who has been inspired by Alex's success. So, tune in as we explore the importance of sharing technology, nurturing curiosity, and the power of innovative solutions.
Alex Farmer, Chief Customer Officer at Nezasa, joins us to discuss what exactly customer success is in comparison to customer experience, as well as why businesses aren't prioritizing it as much as they should.
Author Stephen Steele continues the epic adventures of botanist and broke rancher Cyd Seeley and her partner, recovering drug addict Dr. Alex Farmer, in The Organ Grinder Factor, Book two in Steele's action suspense thriller trilogy, The Trouble with Miracles. Drawing upon real-world events, The Organ Grinder Factor takes readers from the unspeakable horrors of child slavery in Africa to today's turmoil in the Middle East. As the story begins, Alex and Cyd are in desperate search of a place to safely grow their Cannastar, a miracle cure for viruses that Big Pharm has made illegal. They shipwreck off the west coast of Africa and wash ashore in the drug and war-torn nation of Guinea-Bissau. Forced to flee for their lives, they arrive in Senegal where they become involved in the country's real-life child slavery problem and are nearly killed for their efforts. They find refuge in Israel where they meet the inventor of the Organ Grinder, a 3D printer that replaces damaged internal organs without the need for surgery. “This is not that far-fetched,” Steele said during an interview. “Scientists have already been able to replicate human tissue with a 3D printer.” In the book, the experimental research is funded by a ruthless billionaire with a secret past who becomes Cyd and Alex's investor in a vast new Cannastar plantation. But while living in Israel, Cyd is badly wounded in a rocket attack. Her only chance of survival is the Organ Grinder — which has never been tested on a human being. The Organ Grinder Factor is the action-filled follow-up to Steele's The Cannastar Factor, which introduced readers to Cyd and Alex and traced their desperate quest to grow Cannastar. Book Three in the series, The Trouble with Miracles, has just been released and tells the story of a desperate race to keep the discovery of the ancient secret to fusion energy out of the wrong hands in an adventure that ranges from Chile's high northern desert to the magic of Easter Island and its mysterious statues. About the Author Stephen Steele is a graduate of the University of North Texas with degrees in English literature and marketing. An avid sailor, swimmer and mountain biker, the author worked as a salesman, syndicator of television sports shows, builder and developer, ski instructor and cowboy. He lives in Montana in an 1800s Victorian home with his ruthless editor, Beverly. For more information, please visit www.stephensteelebooks.com, or follow the author on the following social media sites: Twitter: @StephenSteeleMT; Instagram: stephensteelebooks; Facebook: Stephen Steele – Author. The Organ Grinder Factor Publisher: Speaking Volumes ISBN-10: 1645405583 ISBN-13: 978-1645405580 Available from Amazon.com and Barnesandnoble.com About the show: Ash Brown is a gifted American producer, blogger, speaker, media personality and event emcee. The blog on AshSaidit.com showcases exclusive event invites, product reviews and so much more. Her motivational podcast "The Ash Said It Show" is available on major media platforms such as iTunes, Spotify, iHeart Radio & Google Podcasts. This program has over half a million streams worldwide. She uses these mediums to motivate & encourage her audience in the most powerful way. She keeps it real! ► Luxury Women Handbag Discounts: https://www.theofficialathena.... ► Become an Equus Coach®: https://equuscoach.com/?rfsn=7... ► For $5 in ride credit, download the Lyft app using my referral link: https://www.lyft.com/ici/ASH58... ► Review Us: https://itunes.apple.com/us/po... ► Subscribe: http://www.youtube.com/c/AshSa... ► Instagram: https://www.instagram.com/1lov... ► Facebook: https://www.facebook.com/ashsa... ► Twitter: https://twitter.com/1loveAsh ► Blog: http://www.ashsaidit.com/blog #atlanta #ashsaidit #theashsaiditshow #ashblogsit #ashsaidit®
John 9 :: bishop Alex Farmer
In this episode we speak with, Alex Farmer, CCO, Nezasa, the industry-leading software provider to travel brands for automated trip planning, fulfillment, personalization, and optimization. We talk with Alex about leveraging Community-Led growth for high-touch customers, specifically about: - What you need to be aware of when building a community around a high-touch sales process - What is it in for the customer, what is their incentive to participate - How do you secure engagement - Which are the key elements you need to cater to when starting your community initiative - How does resource allocation look internally, who is needed to do what These are some of the questions Alex addresses, tune in to leverage his lessons and his top 3 tips, relevant for anyone building a community now for high-touch customers.
Former Front Rooms Department Coordinator, Alex Farmer, shares about the department, its role in the social service network and some of the values that he learned working there. Front Rooms Department is the department of white bird clinic that acts as the first point of contact for most of the clients, over the phone and in-person. They also distribute services and referrals to clients. Services include:Phone messages and charging capabilities when availableMail and Address ServiceVision Program First Aid – Hygiene supplies as availableSnacks and water while supplies lastClothing and supplies when availableGo to the White Bird Clinic Website to learn more. To find out more about White Bird Clinic, visit whitebirdclinic.org.
Bp. Alex Farmer joins us as we welcome several new members in to the ark of Christ's Church. He preaches on Paul's letter to the Ephesians, where Paul begins his passage with worship, continues with prayer, and then returns back to Jesus, the Source and center of it all. If you like what you hear, we hope you'll join us in person if you're in the area. Learn more about us: https://linktr.ee/servantsanglican https://www.servantsanglican.org/ Want to get involved? Download our app.
The Rt. Rev. +Alex Farmer on October 2, 2022
In his last sermon as rector of Servants, Fr. Alex Farmer recaps the last 20 years of his ministry and gives encouragement about moving forward. If you like what you hear, we hope you'll learn more about us: https://linktr.ee/servantsanglican https://www.servantsanglican.org/
In this unchurned conversation about the rise of the customer success echo chamber with Alex Farmer, VP of Customer Success at Cognite, we discuss:The June 2022 CS Excellence AwardsThe perils of CS as an echo chamberThe need for CS to be a cross functional, multidisciplinary mindsetLearn about Cognite and the CS team thereWhat to do when high touch isn't available“Customer Success is a team and company-wide responsibility WE REALLY FIND OURSELVES STRUGGLING TO DRIVE change and impact. We need to go out and influence other teams to make it more customer-centric."Get tips and insights from top leaders of the Customer Relationship world in your inbox each week. Subscribe to the Unchurned weekly newsletter at www.update.ai/unchurnedAbout Alex FarmerAlex is a CS executive with experience building post-sale teams to reduce churn at high-growth B2B SaaS scale-ups. He is the Founder and CEO of Customer Success Excellence - the world's first awards event dedicated to the Customer Success profession and has been recognized as a 2021 Top 25 Customer Success Influencer and 2020 Top 100 Customer Success Strategist by SuccessHacker. He is currently serving as the VP Customer Success at Cognite, a global industrial AI SaaS company supporting the full-scale digital transformation of heavy-asset industries around the world. Thank you for tuning into the Unchurned podcast! If you enjoyed the episode, please subscribe to the show and leave us an awesome rating & review. Josh would love to connect to hear your feedback & suggestions. Get in touch with him on Linkedin & Twitter. Follow UpdateAI for latest news on the unchurned podcast on Linkedin & TwitterUpdateAI presents Unchurned
Paul invites us to "put on" and "put off" different types of behaviors. Fr. Alex Farmer talks about why it's not an invitation to just doing better, but how it's a response to the work of Christ in our hearts. If you like what you hear, we invite you to learn more about us: https://linktr.ee/servantsanglican https://www.servantsanglican.org/
The confidence that Paul felt as he prayed for the Colossians came from the work Jesus had already accomplished in Paul's life. Fr. Alex Farmer discusses how we rely on the Lord to accomplish His work in us. If you like what you hear, we want to invite you to learn more about us: https://www.servantsanglican.org/ https://linktr.ee/servantsanglican
The gift of the Holy Spirit is what fuels the life of the believer. Fr. Alex Farmer discusses how this pivotal moment in the Church is vital still today. If you like what you hear, we hope you'll learn more about us: Find us everywhere: https://linktr.ee/servantsanglican Our website: https://www.servantsanglican.org/
Alex Farmer and I sat down to discuss The Customer Success Excellence Awards that will be happening in just a few weeks. We also touched base on his early years when he wanted to be a lawyer or a politician, personality tests, and his overall journey that took him to where he is today.
Jesus is the Good Shepherd and He doesn't call His sheep by name to abandon them in the work He has given them to do. Fr. Alex Farmer elaborates on the imagery and how we can know we've heard the voice of the Shepherd. If you like what you see, we hope you'll learn more about us: Find us everywhere: https://linktr.ee/servantsanglican Our website: https://www.servantsanglican.org/
Christ has died, Christ is risen, Christ will come again: the truth of that 3-fold mystery leads us to Baptisms this morning. Fr. Alex Farmer preaches on Cornelius and his family who were first among the Gentiles to believe. If you like what you hear, we invite you to learn more about us: Find us everywhere: https://linktr.ee/servantsanglican Our website: https://www.servantsanglican.org/
Fr. Alex Farmer gives us some thoughts on the ways we re-member ourselves to Christ this Good Friday. If you like what you hear, we hope you'll join us Easter Sunday: Find us on Facebook and everywhere else: https://linktr.ee/servantsanglican Our website: https://www.servantsanglican.org/
On this episode of Innovations in Leadership Kristen interviews Alex Farmer, the Vice President of Customer Success for Cognite, and we're going to talk about how to leverage community in high touch programs.Don't forget to subscribe to stay up-to-date with Innovations in Leadership!
Christ willingly suffered for us so that we could follow in His footsteps through the power of the Holy Spirit. Fr. Alex Farmer discusses the parable from Luke about the master who sent his son to the vineyards. If you like what you hear, we want to invite you to learn more about us. Our website: https://www.servantsanglican.org/ To find us everywhere else: https://linktr.ee/servantsanglican
The way is narrow - and what does that mean, anyway? Fr. Alex Farmer discusses the narrow way, how effort in the Kingdom is - and is not - essential, and leaves us with the hope of grace. If you like what you hear, we'd love for you to learn more about us: https://www.servantsanglican.org/ https://linktr.ee/servantsanglican
Why Ash Wednesday? Why Lent? Fr. Alex Farmer talks about this season in the Church calendar that marks the time before Easter. If you like what you've heard, we hope you'll learn more about us. https://linktr.ee/servantsanglican https://www.servantsanglican.org/
1 Corinthians 13 is that famous passage about love that's always read at weddings, and rightly so. But what if everything we did was colored by love as described in 1 Corinthians 13? Fr. Alex Farmer has some thoughts. If you like what you see, we hope you'll learn more about us: https://www.servantsanglican.org/ https://linktr.ee/servantsanglican
Jesus came to rescue us so that we could, in turn, join him on mission. Fr. Alex Farmer highlights our call from Jesus. If you like what you see, we hope you'll learn more about us: https://www.servantsanglican.org/ https://linktr.ee/servantsanglican
The Psalms are rich with examples of how to bring our problems to the Lord. Fr. Alex Farmer highlights some of the ways through Psalm 71. If you like what you've seen, we hope you'll learn more about us: https://linktr.ee/servantsanglican https://www.servantsanglican.org/
This is Alex's experience of Turner Syndrome Disclaimer: I am not a medical professional so if you need any advice or need to get something checked please consult your doctor or another medical profeshion Relationship with Turner Syndrome [00:20 The Biggest Challenge of Having Turner Syndrome [01:42] The Most Positive Experience of Having Turner Syndrome [02:35] How the Society helped Alex? [03:15] Whats Alex's involvement in the society? [03:50] Message for Women With Turner Syndrome [04:30] Alex's instagram is https://instagram.com/alexellen99?utm_medium=copy_link My instagram is https://instagram.com/turnersyndrometalkandtea?utm_medium=copy_link My facebook is https://www.facebook.com/EmilySeymour24 My twitter is https://twitter.com/es_eymour?fbclid=IwAR2_PIoSVi47yeab3xnQFdPv0ae3NSEWwQahTHMIvloXbf_qetPOQPumQ1w If you want to be a guest on my podcast then message me on any of my socials Want to know more about Turner Syndrome? Go to https://tss.org.uk/ and get more information.
As we begin the new year, Fr. Alex Farmer encourages us to examine those places in our lives where we could be more attentive to the voice of the Lord through practices designed to help us hear Him. If you like what you see, we hope you'll learn more about us: https://linktr.ee/servantsanglican https://www.servantsanglican.org/
Merry Christmas! As we celebrate this holy night, Fr. Alex Farmer invites you to consider the incarnation of our Lord as found in a baby. Given that there is a visual component of the sermon, you may be interested in watching instead. If so, you can watch here: https://youtu.be/-KzL8E-gAH4?t=1077 If you like what you hear, we hope you'll learn more about us: https://linktr.ee/servantsanglican https://www.servantsanglican.org/
Each year we pause to reflect on God's story of redemption as we wait for the coming of Jesus on Christmas. Fr. Alex Farmer contemplates how God allows us to participate in the work of redemption. If you like what you've heard, you might enjoy viewing the whole service: https://youtu.be/EytAZruOYOg Learn more about us: https://linktr.ee/servantsanglican https://www.servantsanglican.org/
Repentance is one of the words we talk about during Advent, but it's not all bad news. Fr. Alex Farmer reminds us of how repentance is the way back to God. If you like what you see, we'd love for you to learn about us: https://www.servantsanglican.org/ https://linktr.ee/servantsanglican
Though it's uncomfortable to talk about, learning to trust God completely means learning to hold on to our money loosely. Fr. Alex Farmer discusses the parable of the widow's mite to help us see what we can learn from her example. If you like what you see, we'd love for you to learn more about us: https://linktr.ee/servantsanglican https://www.servantsanglican.org/
The guest for this episode of CSM secrets is Alex Farmer, Vice President of customer success at Cognite. Alex is also the founder of Customer Success Excellence awards which separates out the doers that are propelling the customer success function forward with action. No theories please. Check it out and nominate yourself at (EMEA and USA) https://www.customersuccessexcellence.com/. Key secrets & insights from this episode are: 1) Customer success function is where the hypothetical value stops and the delivery of actual value begins. The role of CS is to deliver what was promised. 2) CS leaders will soon become full revenue leaders; high velocity, product led and high volume sales is here to stay. Prediction Alert: CCO & CRO will become interchangeable and one in 5 years! 3) When incentives are not aligned, the best interest of the business is compromised. Insider secret: Alex solved this problem by incentivizing both Sales and Customer success and increased sales even if it meant double rewards. 4) Metrics that matter: a) Velocity of conversion b) Net retention c) Logo Churn d) CSQLs e) CSAT Now these metrics are spoken about through the podcast, so listen till end! 5) Customer advocacy: How they improved customer advocacy through special incentives for CSMs that could bring video case studies and testimonials. This and a lot more in this really amazing, fast paced, Say more please, Podcast!
God's rule is breaking into our broken world. Fr. Alex Farmer discusses the two greatest commandments, showing us how to see them inseparably. If you like what you hear, we invite you to learn more about us: https://linktr.ee/servantsanglican https://www.servantsanglican.org/
Remaining in fellowship with the Body of Christ, the Church, is essential to remaining in Christ himself. Fr. Alex Farmer contends that remaining in the Church enables us to set our sights on God's love, justice, and mercy instead of falling for the world's imitations of the same. If you like what you hear, we invite you to learn more about us: Servants of Christ | Linktree Servants of Christ - Anglican Church in Gainesville, FL (servantsanglican.org)
The rich young ruler comes to Jesus asking for assurance of eternal life. Jesus shows him the way, but - like so many of us - stuff clouds our judgment. As Fr. Alex Farmer reminds us, we have to hold everything with open hands, ready to lay it down for the sake of following Jesus. If you like what you hear, we invite you to learn more about us: https://www.servantsanglican.org/ https://linktr.ee/servantsanglican
In this episode, our host Anika Zubair chats with Alex Farmer, VP of Customer Success at Cognite, about building customer advocacy programs.Creating strong customer advocates is something that every customer success professional strives for with their customer base. But what makes a good customer become an advocate? Is it how much of your product they use? A positive survey feedback? or them becoming a reference? Not only is it difficult to define a customer advocate but it also difficult to transform your good customers into great advocates. Podcast enquiries: sofia@planhat.com
Alex Farmer is a 2021 Top 25 Customer Success Influencer, VP of CS at Cognite and Founder of Customer Success Excellence - The Customer Success Awards. With a great depth and breadth of experience, Alex brings his knowledge in the B2B / SaaS industry to this conversation. He has been on the front-line in terms of implementing software helping customers see how data can do more across their business. He speaks to us about the rise in importance of Customer Success as a function in the now normal remote reality, skillsets required by CSMs, using intuition to work with stakeholders, and contextualizing the issues with value outtake. Cognite is a global industrial AI Software-as-a-Service (SaaS) company supporting the full-scale digital transformation of heavy-asset industries around the world. Follow Precursive on: Linkedin: https://www.linkedin.com/company/precursive Twitter: https://twitter.com/precursive Facebook: https://www.facebook.com/precursive/Youtube: http://ow.ly/RPxH50Chv9k