Hey Everyone - every week we will be bringing you a show from the Patreon family of shows so that you can get a sample of what you get when you are a Patron of SNME Radio. For $1 a week you get an exclusive wrestling show a day and many extras. Be sure to sign up at patreon.com/SNMEradio All Elite Weekly 130 - Lots and Lots of Promos Yo...Listen.... Joe and Dan....YOU'RE....Old F*cks is in the hizzouse with another offering of All Elite Weekly covering the Jan 19th edition of AEW Dynamte. Topics include: Joe is a workaholic Mox's promo was strong...but the seven second delay was nowhere in sight The mixed tag was more entertaining than we thought...except the ending We want to see Santana and Ortiz move to the next level. We were surprised at how Punk vs Spears went down Dan didn't like the Cody promo...Joe did...but we both agree it was a little too inside We talk about Peacemaker and Moon Kinght Wrestling and supernatural characters...it's a fine line between love and hate...Black, Pac and this whole storyline is leaning towards the latter Lance Archer vs Kaz....we want to care...but Dan Lambert is involved and he ruins everything. Plus the match was too long We are all in for the Leyla Hirsch heel turn So AHFO now? Um...this is better? The Acclaimed vs Sting/Darby was a good match but we're torn on the finish Quick ratings chat and where's Miro? All this and more!! PEACE!!! Word to your maternal unit.
In der Mittagsfolge begrüßen wir heute Sven Lackinger, Co-Founder von Sastrify. Nur 5 Monate nach seiner Seed-Runde, gibt das Startup die neue Series A-Finanzierung in Höhe von 15 Millionen US-Dollar (ca. 13 Millionen Euro) bekannt. Sastrify ist einer der führenden Anbieter für Software-as-a-Service (SaaS) Procurement in Europa und wurde im Sommer 2020 von den Serienunternehmern Maximilian Messing und Sven Lackinger in Köln gegründet. Durch die Software des Startups können Tech-, Finance- und Procurement-Teams ihre Software-Subscriptions in einer zentralen Plattform verwalten. Weniger als ein Jahr nach dem Markteintritt unterstützt Sastrify nach eigenen Angaben bereits mehr als 100 Kunden beim Softwareeinkauf, darunter zahlreiche Unicorns wie Gorillas, Pleo oder Scalable Capital. Zudem ist das Unternehmen offizieller Partner von mehr als 50 SaaS-Anbietern wie Google, Miro und 1Password. Erst im August diesen Jahres führte HV Capital die Seed-Finanzierungsrunde in Höhe von 7 Millionen US-Dollar an. Nun verkündet Sastrify seine Series-A-Finanzierung durch den US-Fonds FirstMark Capital (Investor von Branchenführern wie z.B. Shopify, Pinterest und AirBnB). Somit schließt sich FirstMark dem bestehenden Investor HV Capital sowie verschiedenen Angel Investoren inklusive Gokul Rajaram von DoorDash, Jeff Titterton von Zendesk sowie den Gründern des bekannten ScaleUps Billie und des Sastrify Unicorn-Kunden Sennder an. Mit dem neuen Kapital wird die internationale Expansion in den USA, Asien und Europa fortgesetzt. One more thing wird präsentiert von OMR Reviews – Finde die richtige Software für Dein Business. Wenn auch Du Dein Lieblingstool bewerten willst, schreibe eine Review auf OMR Reviews unter https://moin.omr.com/insider. Dafür erhältst du einen 20€ Amazon Gutschein.
Listen as Corrie doesn't listen to me talking about small business ethics in this Week's Sugar Cookie Marketing Facebook Group podcast!Here's what we're covering this week:IntroMarketing Minutes - Effective FrequencyBusiness of Baking - Billboard PrincipleThe Course Recap - Facebook Business PlannerGroup Stuff - Upcoming LivesVoicemails / Texts / Emails (571) 556-5644Twinterests - Texture Spray and MiroSponsorsMailbagIn the Marketing Minutes, I wanted to talk about the "effective frequency" principle - the number of times a person must be exposed to an advertising message before a response is made and before exposure is considered wasteful - it details how often an ad needs to be seen before someone takes action. So often, we love being consumers of products who follow this principle while at the same time, falling short on effectively repetitively marketing our cookies to our clients wondering "why isn't anyone buying from me?!" Hint: you haven't reached them enough. In the Business of Baking, we covered two business ethics principles: If everyone could see what happened in this situation, would I be okay with everyone I know, love, and trust seeing that? Would I be proud of the action that I took? That's called the Billboard Principle. Another awesome ethics concept is universalism - "What if everyone did what I want to do in this situation? What kind of world would it be?" So next time you tell a client they'll need to pass a lie detector test in order to qualify for a refund, think "would I like to live in a world with no refunds?" Food for thought. We launched the SCM Course called The Cookie College. I'm hosting a bi-monthly series teaching you a class we teach in the cookie college and answering all of your questions about the college as well. Check out "The College" here: www.thecookiecollege.com/membership.In Voicemails - we talk "domains, workspace, and hosting," and get a pretty cool quote on horn tootin'Call / Text: (571) 556-5644Email: hello@sugarcookiemarketing[dot]comIn Twinterest - I'm all about Miro.com and Corrie is into Kristen Ness hair texture spray (you can snag it at Target but be ye warned - a little goes a loooong way).And our Podcast Sponsors are:Eddie the Printer - https://www.primera.com/edible-ink-printer.htmlCastIron.me - https://www.castiron.me/BaketyBakes - 10% off with promo code TWINS - https://baketybakeidaho.com
What should the Stars do with John Klingberg and is Miro ready to be the next guy? We also talk about the continued woes on the road and in the 3rd period. It's another edition of Spits and Suds featuring Two Time Stanley Cup Champion Craig Ludwig on The Fan.
Onw - Ep 145 It's the new year and we've missed day one predictions Brock was the right choice Cody wins the tnt title / nows the change to change the name or the belt with it being on Cody Mercedes Martinez Bring back MIRO House of black adding a member on Wednesday, with a third to come Wrestlers that would be great if they had characters Tony Kahn / big swoll Tony storm leaves wwe Your favorite wrestler of the 2021? Mustafa ali v Shinsuke Nakamura for the ic Jeff Jarrett makes a gcw appearance Is a dark/ elevation belt a good idea? Fun fact: jake atlas makes the 100th male member of the aew roster Did you remember? -nikki ash won the raw women's belt -John cena wrestled Roman -the bucks took about 3 months to fully turn heel -baker won her title in may Ple - premium live event ohnowrestling.com ohnomedia.com patreon.com/onrs ohnoradioshow.com Leave a VM at 407-906-6466 Find our FB Group. Ohno Wrestling
Minulo leto je močno zaznamovalo tudi fotografa Mira Majcna, ki je poznan predvsem kot fotograf glasbenih koncertov, med drugim je bil dvakrat tudi uradni fotograf skupine The Rolling Stones. Miro se je 20. junija 2021 skupaj s pilotom vračal z letalskega mitinga na Poljskem, starodobno letalo je strmoglavilo na Češkem, pilot je umrl, Miro pa po pravem čudežu hudo poškodovan preživel. Pol leta po nesreči uspešno okreva v Ljubljani in razmišlja predvsem o svetli prihodnosti.
Photo by Sincerely Media on Unsplash Join us for Part 2 of our crossover with another great podcast: He Said, Dee Said with Dee Kapila from Miro and Ryan Roch from Cisco. We continue our Pop Culture thread on how Video Games, Music, and Video does or doesn’t apply to Customer Education. We range far and wide with this final episode of 2021! Happy New Year from CELab and all of us in the Customer Education community! And as always, check below for a full transcript of the show!
The last mix of the year coming through courtesy of local producer, DJ and man of many talents, Miro-Benji. Known for his eclectic radio shows, solo productions as well many collaborations covering ground from dance music to contemporary classica, the set he did for us is a great way to... Whole Entry: https://www.deeprhythms.com/guest_mixes/110_miro-benji_for_deeprhythms.php
On today's show, Dane copes with the reality that the Dallas Stars will not play another hockey game until 2022. How will the NHL reschedule all of the games they have postponed? Will the isolation period be shortened for covid-positive NHL personnel after recent CDC updates? Also hear about which Stars players should be playing in Vegas during All-Star weekend. Joe and Miro seem like easy fits, but should anyone else be considered? Lastly, hear how Dane's NHL award predictions have shaped out up to this point in the season. Follow Dane on Twitter: https://twitter.com/Dane__Lewis Follow the show on Twitter: https://twitter.com/LockedOnStars Support Us By Supporting Our Sponsors! BetOnline AG There is only 1 place that has you covered and 1 place we trust. Betonline.ag! Sign up today for a free account at betonline.ag and use that promocode: LOCKEDON for your 50% welcome bonus. Built Bar Built Bar is a protein bar that tastes like a candy bar. Go to builtbar.com and use promo code “LOCKED15,” and you'll get 15% off your next order. Learn more about your ad choices. Visit podcastchoices.com/adchoices
Notas. Inglés y Español ⬇️December 28: My portion and my refuge.Psalm 142:1-7: I cry out to the Lord with my voice; with my voice to the Lord I make my supplication. I pour out my complaint before Him; I declare before Him my trouble. When my spirit was overwhelmed within me, then You knew my path. In the way in which I walk they have secretly set a snare for me. Look on my right hand and see, for there is no one who acknowledges me; refuge has failed me; no one cares for my soul. I cried out to You, O Lord:I said, “You are my refuge, my portion in the land of the living. Attend to my cry, for I am brought very low; deliver me from my persecutors, for they are stronger than I. Bring my soul out of prison, that I may praise Your name; the righteous shall surround me, for You shall deal bountifully with me.”Psalm 143:1-10: Hear my prayer, O Lord, give ear to my supplications! In Your faithfulness answer me, and in Your righteousness. Do not enter into judgment with Your servant, for in Your sight no one living is righteous. For the enemy has persecuted my soul; he has crushed my life to the ground; he has made me dwell in darkness, like those who have long been dead. Therefore my spirit is overwhelmed within me; my heart within me is distressed. I remember the days of old; I meditate on all Your works; I muse on the work of Your hands. I spread out my hands to You; my soul longs for You like a thirsty land. SelahAnswer me speedily, O Lord; my spirit fails! Do not hide Your face from me, lest I be like those who go down into the pit. Cause me to hear Your lovingkindness in the morning, for in You do I trust; cause me to know the way in which I should walk, for I lift up my soul to You. Deliver me, O Lord, from my enemies; in You I take shelter. Teach me to do Your will, for You are my God; Your Spirit is good. Lead me in the land of uprightness.Psalm 142 is a psalm of supplication and request to the Lord from someone who felt lonely, or as in a prison, because of the persecution of adversaries and the abandonment of friends.The psalmist expressed two important reflections. First, he declared that whenever he felt about to faint, the Lord was still in control of his destiny, and he knew which path the psalmist should follow. And this is important to be clear as a firm conviction in our lives. We have to recognize that when many put a stumbling block in our way, they become obstacles for us to continue forward, the Lord is the One who has the last word of our destiny and He will fulfill His purpose with us and our families, no matter what impediments that are in front of us.Second, the writer declared that the Lord Jesus is his refuge and his portion. When he said "refuge", he was mentioning that place where he could seek protection from those who want evil. In ancient times there were several cities called cities of refuge. When a person committed an accident and hurt someone, that person could go to these cities of refuge to prevent someone from seeking revenge against him. The psalmist, although he felt helpless, knew that the Lord was His refuge, where he would be protected from those who wanted to do him harm.When the psalmist expressed that the Lord is his portion; in ancient times, the "portion" was a part of the inheritance that parents left to their children. The inheritance was all things of value that belonged to their parents and each child was given a portion. But the main one was the lands because that gave them a special place in the tribe and clan to which they belonged. In many cases, the parents lost their lands and did not leave any earthly inheritance to their children. In this case, the psalmist assured that the Lord is his portion.I hope the Lord is your portion also, that is, the best legacy you have obtained in this land and that is the Spirit of God filling, strengthening and transforming you. May the Lord be your portion and the most valuable thing you have in your life.The next psalm, the 139, is also a cry asking the Lord's direction in his life. The psalmist was asking the Lord to lead him and to show him the way he should go. But, then he said a very beautiful phrase: "teach me to do your will ” Many times we don't know if the way we are living really pleases God or not, so it is important that we continually include in our prayers this request that He be the One to teach us to please Him in our way of living.King David was someone who constantly made this prayer and that is why he won the Lord's favor, to the point that he was called “a man after God's own heart”.Let us be aware that when we tell the Lord to guide our steps or show us the way, we are telling the Lord that we are willing to do His will and not ours, to follow His Word and not our wishes, to obey His advice and not follow our feelings Consider:Is there a void in your heart? In your home? Do you want God to fill it? I am your friend and brother Eduardo Rodríguez. May Lord Jesus protect you, saturate you and direct your steps.≈≈≈≈≈≈≈≈≈≈≈≈≈≈≈≈≈≈≈≈≈≈≈≈≈≈≈≈≈≈≈≈≈Salmos 142:1-7 RVA2015:Con mi voz clamo al SEÑOR; con mi voz pido al SEÑOR misericordia. Delante de él derramo mi lamento; delante de él expreso mi angustia. Cuando mi espíritu está desmayado dentro de mí tú conoces mi senda. En el camino en que he de andar han escondido una trampa para mí. Miro a la derecha y observo, y no hay quien me reconozca. No tengo refugio; no hay quien se preocupe por mi vida. A ti clamo, oh SEÑOR. Digo: “Tú eres mi refugio y mi porción en la tierra de los vivientes”. Escucha mi clamor porque estoy muy afligido; líbrame de los que me persiguen porque son más fuertes que yo. Saca mi alma de la prisión para que alabe tu nombre. Los justos me rodearán porque me colmarás de bien.Salmos 143:1-10 RVA2015:Oh SEÑOR, escucha mi oración; atiende mis ruegos. Respóndeme por tu fidelidad, por tu justicia. No entres en juicio con tu siervo porque no se justificará delante de ti ningún viviente. Porque el enemigo ha perseguido mi alma; ha postrado en tierra mi vida, me ha hecho habitar en lugares tenebrosos como los muertos de antaño. Mi espíritu desmaya dentro de mí; mi corazón queda asombrado. Me acuerdo de los días de antaño, medito en todos tus hechos y reflexiono en las obras de tus manos. Extiendo mis manos hacia ti; mi alma te anhela como la tierra sedienta. Selah Respóndeme pronto, oh SEÑOR, porque mi espíritu desfallece. No escondas de mí tu rostro para que no sea yo como los que descienden a la fosa. Hazme oír por la mañana tu misericordia porque en ti confío. Hazme conocer el camino en que he de andar porque hacia ti levanto mi alma. Líbrame de mis enemigos, oh SEÑOR, porque en ti me refugio. Enséñame a hacer tu voluntad porque tú eres mi Dios; tu buen Espíritu me guíe a tierra de rectitud.El salmo 142 es un salmo de súplica y ruego al señor de alguien que se sentía solo, o como en una prisión, por la persecución de adversarios y el abandono de amigos.El salmista expresó dos reflexiones importantes. Primero, él declaró que cada vez que se sentía a punto de desmayar, el Señor seguía teniendo el control de su destino, y sabía cuál era el camino que el salmista debía seguir. Y esto es importante tenerlo en claro como una convicción firme en nuestras vidas. Tenemos que reconocer que cuando muchos nos ponen tropiezos en el camino, se convierten en obstáculos para que nosotros continuemos hacia adelante, el Señor es el que tiene la última palabra de nuestro destino y el cumplirá su propósito con nosotros y nuestras familias, no importando los impedimentos que estén al frente en nuestro camino.Segundo, el escritor declaró que el Señor Jesús es su refugio y su porción. Cuando él dijo “refugio”, él estaba mencionando ese lugar donde él podría buscar protección de aquellos que quieren el mal. En el tiempo antiguo había varias ciudades denominadas ciudades de refugio. Cuando una persona cometía algún accidente y le hacía daño a alguien, esa persona podría acudir a estas ciudades de refugio para evitar que alguien buscara hacer venganza contra él. El salmista, aunque se sentía desamparado, sabía que el Señor era su refugio, donde sería protegido de los que querían hacerle el mal.Cuando el salmista expresó que el Señor es su porción; en la antigüedad, la "porción'' era una parte de la herencia que los padres le dejaban a los hijos. La herencia eran todas las cosas de valor que pertenecían a sus padres y a cada hijo se le daba una porción. Pero la principal eran las tierras porque eso les daba un lugar especial en la tribu y clan al cual pertenecían. En muchos casos, los padres perdían sus terrenos y no le dejaban a sus hijos ninguna herencia terrenal. En este caso, el salmista aseguró que el Señor es su porción.Espero que el Señor sea tu porción también, o sea, la mejor herencia que hayas obtenido en esta tierra y que es el Espíritu de Dios llenándote, fortaleciéndote y transformándote. Que el Señor sea tu porción y lo más valioso que tengas en tu vida.El siguiente salmo, el 139, también es un clamor pidiéndole al Señor la dirección en su vida. El salmista estaba pidiendo al Señor que lo dirija y que le muestre el camino que debería seguir. Pero, después dijo una frase muy hermosa: “enséñame a hacer tu voluntad”. Muchas veces no sabemos si la forma que estamos viviendo realmente le agrada a Dios o no, por eso es importante que continuamente incluyamos en nuestras oraciones está petición de que Él sea el que nos enseñe a agradarle en nuestra forma de vivir.El rey David era alguien que constantemente hacía esta oración y por eso se ganó el favor del Señor, al punto que fue llamado “un hombre conforme al corazón de Dios".Seamos conscientes que cuando le decimos al Señor que guíe nuestros pasos o que nos muestre el camino, le estamos diciendo al Señor que estamos dispuestos a hacer su voluntad y no la nuestra, a seguir su Palabra y no nuestros deseos, a obedecer su consejo y no seguir nuestros sentimientos.
Photo by Ian Schneider on Unsplash In previous years, our year-end episode is where we like to kick back and have some fun! We've done episodes on what Radiohead and David Bowie can teach us about Customer Education. But this year we thought we'd mix it up and do a crossover with another great podcast: He Said, Dee Said. Where the Dee in question is our friend Dee Kapila, who leads Customer Education at Miro! And the He in question, is her husband Ryan Roch who a Customer Success Executive at Cisco. Join us for Part 1 where we share a Pop Culture topic – something we’ve enjoyed in the last year (or in the pandemic) and debate how it does/doesn’t apply to Customer Education! We range wide over a ton of subjects and there are true gems! Make sure you catch He Said, Dee Said too. How are Roguelikes like Enterprise SaaS software? Well … you’ll just have to listen to find out!
How can object-oriented UX help designers solve complex product problems? Our guest today is Sophia Prater, UX designer and coach specializing in OOUX. You'll learn why object-oriented thinking is well-suited for design processes, how a shared vocabulary enables collaboration, practical mapping tips, and more.Download the MP3 audio file: right-click here and choose Save As.Podcast feed: subscribe to https://feeds.simplecast.com/4MvgQ73R in your favorite podcast app, and follow us on iTunes, Stitcher, or Google Podcasts.Show NotesOOUX.com — Sophia's websiteThe Object-Oriented User — Sophia's articleUserlist, ActiveCampaign — popular email marketing toolsThe ORCA process — the 15-step design processThe UI Audit — Jane's bookOO User Interfaces — a book by Dave CollinsAtomic Design — a book by Brad FrostThe Object Map — the quick start guideMural, Miro — popular visualization toolsCTA MatrixSketch, Figma, Adobe XD — popular design toolsHubSpot, Athena Healthcare, Webflow — examples of great OOUX designOOUX.com/hi/uibreakfast — resources and coupon code for listenersFollow Sophia on TwitterToday's SponsorThis episode is brought to you by Springboard. Launch your design career with a bootcamp built on mentorship, backed by a job guarantee. Springboard's UX Design and UI/UX Design bootcamps are 100% online, but that doesn't mean you're doing it alone. Every student gets a personal mentor and career coach, plus you'll work with a real client on a project for your portfolio. Visit https://bit.ly/springboard-ui-breakfast and get a $1,250 discount using promo code NYUIBREAKFAST1250.Interested in sponsoring an episode? Learn more here.Leave a ReviewReviews are hugely important because they help new people discover this podcast. If you enjoyed listening to this episode, please leave a review on iTunes. Here's how.
Tony Schiavone and Ref Aubrey share behind-the-scenes stories about some of their favorite AEW memories, moments, matches, and surprises of 2021! First and foremost, they talk about AEW's return to the road, and welcoming back full crowds! They also share thoughts on the proverbial kick-down of the “forbidden door,” Shaquille O'Neal vs Cody Rhodes, Blood & Guts and that crazy cage match between the Inner Circle and The Pinnacle, the debut of AEW RAMPAGE, and the arrival of so much tremendous talent to AEW including Paul Wight, Christian Cage, Mark Henry, Ethan Page, Adam Cole, Malakai Black, CM Punk, Bryan Danielson, Ruby Soho, and Lio Rush. They also discuss some of their favorite matches and performances like the Lights Out match between Dr. Britt Baker D.M.D. and Thunder Rosa, CM Punk's first match back, The Lucha Bros vs The Young Bucks at AEW ALL OUT, Miro the Redeemer, and Darby Allin. See omnystudio.com/listener for privacy information.
The Coworking industry has been through constant change but now in a steady recovery as we head into 2022. spaces are constantly evolving/reshaping the way people work and is in need of the software to manage all the current changes and trends. Officernd's CEO, Miro Miroslavov, chats with Liz Elam about where the industry is headed and how Officernd's Flex report is helping track the industry's trends on a global basis. Listen in to Liz and Miro as they dive into all the upcoming trends, what spaces really need, the post pandemic world, and the new Officernd flex space management software that totally changes the game for flex spaces. Be sure to check out the global report through Officernd's FlexIndex by clicking here: https://www.officernd.com/flexindex/?utm_campaign=flex-and-coworking-ebook-flexindex-tofu&utm_source=gcuc&utm_medium=coworking-paid&utm_content=podcast
Ram Castillo is a Design Director, two-time Author, Speaker, CreativeLive Instructor, Decision-making Business Coach and Approved Advisor based in Sydney. His focus is to help business owners, entrepreneurs and leaders get unstuck through human centred design methodologies, creative strategy, digital marketing and branding. For 16 years Ram has been working for global agencies including Ogilvy & Mather, DDB, JWT, McCann. He was most recently the Head of Digital Design for Saatchi & Saatchi and has serviced clients including Audi, McDonald's, Qantas, Google, AMEX, Toyota and The Louis Vuitton Group. He's been featured in Apple, GE, Communication Arts, HOW magazine, CreativeLive, Herman Miller, VIVID festival and The American Institute of Design. For more visit RamCastillo.com https://ramcastillo.com/ Follow Patti Dobrowolski - Instagram https://www.instagram.com/upyourcreativegenius/ Linkedin https://www.linkedin.com/in/patti-dobrowolski-532368/ Up Your Creative Genius https://www.upyourcreativegenius.com/ Timestamps 2:02 Why Ram Castillo is a big deal, and how he came to be this way 4:40 On leveraging a tool like Clubhouse 7:31 The most important step of the design thinking process 8:02 You already have the most important marketing tool: your brand 12:13 Finding your competitive advantage 15:27 Defining your version of success 18:03 The true definition of wealth 20:13 Overcoming obstacles on the way to success 23:28 The value of planting many seeds 25:16 The alchemy of creativity and transformation 33:36 The secret formula to success 37:15 How to design a purpose 38:46 Ram's current fascination with convenience vs. delayed gratification 41:18 The opportunity right in front of us all 43:22 Ram's decision-making framework Patti Dobrowolski 00:03 Hello superstars. Welcome to the Up Your Creative Genius Podcast where you will gain insight and tips just stomp on the accelerator and blast off to transform your business and your life. I'm your host Patti Dobrowolski. And if this is your first time tuning in, then strap in because this is serious rocket fuel. Each week I interview fellow creative geniuses to help you learn how easy it is to up your creative genius in any part of your life. Hey, everybody, it's Patti Dobrowolski with Up Your Creative Genius, oh, god, my head is like exploding because I have RAM Castillo here. You are not going to believe what an amazing Rockstar he is like, this guy is a design director, he's a two-time author. He's a speaker. You know, he teaches an instructor and Creative Live. He's the decision making business coach. And he's worked with some of the biggest brands, some of your favorite brands, let's just say, you know, Louis Vuitton and Herman Miller, and Ogilvy and Mather, and DDB and Toyota and it goes on and on. And not just that, but he has his own podcast, which I am so grateful that you're here because you're up to number 88 in your podcast, and you have interviewed some big names Kelly Slater, right. Naomi Simpson, Kevin O'Leary, these people, and the interviews are spectacular. And what you really do is help designers who are tuning in --this is my understanding of it --tuning in to help them step into the future they desire. So this is where we aligned we met on Clubhouse. Ram. Thank you so much for being here. Ram Castillo 01:51 Patti, what an introduction. I'm deeply honored to be here. Thank you so much. Patti Dobrowolski 01:56 You're just so incredible. So just Whoa. So tell me like, What are you doing right now, first, tell people from your perspective, what you do right now, and then roll me back in time to how you got to where you are right now. So whichever way you want to start, if you want to start in the past, you want to start in the present and go to the past. I'd love it either way, our listeners are going to want to know all they're gonna want to get inside your world right now. Ram Castillo 02:27 Oh, okay. So the short answer is right now I am building my advisory board portfolio. And what that means is I am doing a bit of coaching, a bit of consulting, but advisory it sits in this mix of giving advice to business owners, entrepreneurs, organizations and leaders in the specialty that I've been able to accumulate over that last 16 year career in the world of marketing, communications, creative strategy, and most importantly, human centered design. Yeah. And that's the short answer because I climbed up that world of starting at Ogilvy, which is traditional advertising. That's right my way through other agencies, all the way up to head of digital design at Saatchi and Saatchi servicing AMEX, Qantas, Toyota building teams. And when you go through that path, you're exposed to processes, people, tools, systems, and just the different ways that businesses need to operate in terms of capability in delivering their promise to customers and designing a customer experience that is meaningful, that is actually valuable. So taking all that enterprise learning and helping small to medium sized business owners through advisory sessions and workshops. That's what I'm doing right now. Patti Dobrowolski 03:57 That's fantastic. And I think that entrepreneurs, they don't really have a sense of that, what it requires of you, but what we're talking about are the long hours. And the access to creative ideas which you are famous for. I mean, you've been written up for some of the ideas you came up with or your team came up with. It's just incredible. And I have a feeling that your paths cross with my nephew, Jon Dobowolski, because he worked at Toyota at some of these places. And now he works at Grail, right? And so he's head of design there. So I love that you're doing this in this space, where you're sharing and you're pouring into other people your wisdom. Now I met you on Clubhouse because you were in a room that I was in, and maybe I was in with Pete Cohen and I'm not sure but tell me what are you doing on Clubhouse and are you there running any of your own rooms because you're so incredible. I would be surprised if you weren't. Ram Castillo 04:56 So we did meet on Clubhouse by Pete Cohen. He he and I met on there as well. And then he heard me speak about the importance of personal branding and positioning yourself, hence the duck on his head. And so I have found that clubhouse is just a treasure chest, the ways that I've benefited have blown me away. We're talking right now it's mid November 2021. Buy started day one, mid January 2021. So we're talking 10 months or so ago. Patti Dobrowolski 05:33 Me too, same amount of time. Yes, And right around that time, it was just starting to blow up really, I mean, people would say it had blown up before. But it really at that beginning, people found out about it, Ram Castillo 05:47 I initially went on there just to test. So coming from a design background, it's important to never assume that's one of the key things, it's important to go through an understanding phase. And a lot of that is just testing and absorbing, and gathering information. So for the first three months, I was just gathering information, seeing how the tool works, how it could benefit myself and others. And what I quickly found was that there was the ability to get access number one to people that I would never be able to access. So you know, and you too Patti, right. So that's a stretch, you know, we would probably be able to access them in some way, but the speed of accessing them. The other thing is the relationship building and rapport building is more real in many ways, because you're just not influenced by any other factors such as, you know, seeing their face, you just get to hear their voice. And you get a real sensibility about them straightaway. So I've been able to invest in many deals, that part of the advisory is also looking at how I might be able to invest in companies. Should I wish to do that. So yeah, whatever you're looking for, you will be able to get there. Patti Dobrowolski 07:08 Yeah, I would totally agree. I mean, I just had the most amazing conversations, you know, that I don't think I would have ever probably met Rob Moore or even known who he was really John Lee, people like this, that are in there. And then also badass boss. I mean, I've been in rooms where people have just blown my mind to pieces, and just listening. And you know, what you're talking about is so you were seeking to understand, which is really a design thinking principle. So for listeners that aren't familiar with that whole process, but you really seek to understand what the experience is about and what customers are actually having in that experience. And it really is incredible now. So is that a place where you have been able to get some new clients from there? For example. Ram Castillo 07:58 Absolutely. So I'll swing the needle to this point, Patti, just to contextualize all this, the reality is that every one of us has a brand, we already have a brand that exists and how I define brand. And personal branding in particular is what people attach meaning to. It's your personality, your credibility, your reputation. And the thing that I love about Clubhouse is that you're able to close that gap of saying what you do and doing what you say. And in a world where trust is becoming harder and harder to build and trust is getting harder and harder to come by. Yes, Patti Dobrowolski 08:36 it's being eroded all the time, you know, any belief that there's good out there, you know, you have to really watch out. Right, Ram Castillo 08:43 Right. So like, you know, prior to Clubhouse, which is a social audio app, we've had on an immense amount of Instagram dominance, so to speak, where we're able to get to know this person that we follow that, you know, we might maybe aspire to, or we learn from or just simply are entertained by, but at the heart of it, where we weren't really able to dive deep into like this storytelling one on one and throw questions back at the person so easily. And, you know, having Clubhouse I've found that we're able to get to this important thing, which is the personal branding piece, that space that you occupy in the hearts and minds of people, your audience, relative to your competitors. And so when we're able to understand the space with which we have established some equity, and we can grow that equity, it can really help your business, your career progression, the future you want to design because until you're able to really pinpoint, you know, what is it that you're known for? What is it that you can build a found that to be liked enough to be trusted, then no matter if you're doing business or just building relationships, you don't have a compass. And so it's important to find, in my opinion, yeah, what is the thing that you're able to leverage and build equity with? And then strategically partner and pay the right people to help you get there? Patti Dobrowolski 10:27 Yes, yes, I love this, because it really does start with you. And when you can get a platform of some kind, I mean, that's what I tell people, you know, the only way that I ever became such a well known speaker was because I gave a TED talk. I totally nailed it. And it wasn't even on that platform where it blew up, it was on a bootleg platform, five years later, where somebody said it was the best of whatever, whatever year it was, and then 6 million people, right. And to me, that's the power of Clubhouse in one moment, you can say something that someone will hear, or you can do something. And this reminds me to of clubhouses. It really is about giving away what you know, to people, and then really giving it away. Like I give away sessions to people that I think, you know, if you just did a session with me for two hours, I think it would explode your business. And so I'm willing to do that, because I'm in a place where I've created the client base, such that I can give some things away. And I've also met some amazing clients there. And part of that I think you're talking about so you understand your brand and who you are, that builds then this line of trust, or this bridge of trust to a potential customer or even a person that's going to be your friend, right? And then you get to reap the benefit of meeting them. Ram Castillo 12:03 Yeah. And what we're really talking about here as well. And this is why I love you, Patti, and your podcast title especially, is because if you don't have the overlap, and this is one framework that I have created to find your competitive advantage. It's so simple. But it's two circles on a page overlapping over each other these circles on the left, it has the word appealing question mark. So what's appealing? Yes. And on the right, it's exclusive. Question mark. So what's exclusive, and until you find something appealing and exclusive enough, then you don't have a competitive advantage. Oh, my gosh, to have a competitive advantage. Otherwise, you can't compete in a market that's either being serviced, well, how are you going to compete? And this is why creativity is such an important differentiator. Patti Dobrowolski 12:53 And this creative genius part, right? That's what you're talking about. You're talking about its creativity, but it's also accessing your creative genius. And that is accessible to anybody. And that is, you know, the myth is that some people are creative. Rahm is creative, Patti's creative, but I'm not. And that's a myth. Because we're all born with our imagination. Ram Castillo 13:18 And here's the kicker to all of this, Patti, when I buy you or choose to follow you, wherever you're leading me? Yes, I'm subconsciously asking, What does that make me. So when I buy things, when I buy a Tesla, right, out of all the vehicles that I can buy to move me as a physical human, from A to B to C, I can buy any transportation vehicle, but I choose Tesla, because in the back of my mind, whether you admit it or not the person that has bought it also is pro tech, wants to make a statement that they are a supporter of other energy resource, in this case, something a bit more sustainable, like electricity, and is also wanting to have that title of I'm an innovative person. Yes. So when I buy you, I'm always asking, What does that make me because you're an extension of my worldview? Patti Dobrowolski 14:20 Yes. So when you think about that, like, to me, this is like how the universe works, right? When we think about that, we're a big energy field out there. And you think about all of the little sparks of light that are all of us. The way that you spark your spark and magnetize people who are like you is by being your true and authentic self, and finding what it is that you offer that nobody else offers. And that's really, all it takes for you to build your brand is you have to know that and then you have to help people in some way. Just add the help element Which that for you seems like a big piece of it. Like I watched a bunch of your talks, you know, and you're so generous in how you are onstage. You really are a great speaker. And you're funny, and people just love coming up to you. You can just feel it right. It's great. And it's powerful. But what is it that you feel in your world that you're here to do? What are you here to do? What's your purpose right now? Ram Castillo 15:27 So my why has always been in currently still serves me well as leading with generosity and following with care. And the reason why I say that Patti is because when I asked this definition of what my version of success is, I still arrive at this answer, which is Success to me is how well I go to sleep at night. Because I've had a little, and I've had a lot, and I'll loot this into some tangibility. But I've had a little and I've had a lot, I've had everything in between. You know, granted, I'm Filipino immigrant. My mom is one of five. Her dad wasn't really ever around her mom, my grandmother had to have a little corner store and then have a sewing machine just to raise five kids, my dad's one of 11. Now, his father passed away when he was only three. So he grew up without a father of majority his life. And then his mom passed away when he was at uni. And he graduated marine transportation, mechanical engineering, just to get out as with Filipinos back back in the day, especially get to Australia. And those two degrees at a top university were not recognized, of course. And so he raises three kids, I'm in the middle. And I have this worldview of going hmm, I could have lived that life, a life where they only had a tablespoon of peanut butter and a bit of bread to share. For the day. Often, my mum got so thirsty that she, at six years old job in the cupboard, swallowed a bottle of soy sauce, and now she's traumatized. She didn't know soy sauce, you know. So there are these things here and in place, where we go back now to your original question, you know, about what is my big why, what is my purpose? What is the thing for me? I didn't know it would look like going on two global speaking tours. Yeah, you know, writing two books, starting top ranking podcasts. And connecting with so many people I didn't know would look like that. Because I didn't Patti Dobrowolski 17:24 have well, you didn't have that view of what was possible, really Ram Castillo 17:29 100%. But at the heart of it, I knew that -- and this might not be the intrinsic motivation of most people. I don't know, I can only speak for myself. But deep down, I knew that I felt joy and at peace. And I recently did a talk about two talks, one was called "Don't aim to make a million dollars, aim to help a million people". And that the irony is the money will come. The other talk I did recently, which lands this point around what we're talking about here is that being wealthy doesn't necessarily mean being rich, that being wealthy is about overcoming obstacles, and they're the treasures that you get, you get another coin of resilience, you get another coin of humility, you get another coin of persistence, you get another coin of work ethic and respect and whatever it is that you gain. So Patti Dobrowolski 18:29 and love, and trust Ram Castillo 18:32 Yes. 100%. So for me, it's not it's less about going. I'm all about goals as well, I think, Patti Dobrowolski 18:39 of course, of course, because you're really you're all about making good decisions, good business decisions that are good for your business in the long run. Right. So yeah, so but I love it, you're talking about the journey, and the collection of the coins that you get that the challenges that you face, right or that your parents face, or my parents or grandparents face the you know, my grandmother was an immigrant my father was poor growing up in Chicago, both my mother and father's parents, you know, fathers died when they were seven. That was interesting to experience for them. And then for me to go become a therapist and then have to interview them about that and think about, oh, what was the transmission of Pathology at age seven for me right when they were, but I think that this collection of coins is underrated. It's underrated by most people because they see coin and wealth as how much you have in your bank account or what your capacity is. But it is in the moments where you're truly yourself up against the hardest things and that you pushing through it like you did and that the genetic encoding in your genes your family. They did that I think This forward into a future that we desire more than money, and more than fame, and more than all those things. So I love that you're saying this now, you must have hit some really big challenges in your career and in your life, what kinds of things did you have to come up against in yourself? You came from that kind of a background. So you know, that can make for a very small voice in a room full of very loud people sometimes, right? Ram Castillo 20:32 Absolutely. So few key obstacles that have really shaped how I have gone about life. In primary school, I was bullied quite badly, I had my arm broken three times and got 16 stitches. before the age of 11. I was the shortest kid in school. Never the most athletic, never the most wealthy. As I said, in terms of financial wealth, I was never the most intelligent, I was always. So very, very average. And all below, I was only great at art, funnily enough. And I remember my mum cooking spaghetti in our small apartment. I was about four years old, I would collect empty tissue boxes, toilet paper rolls, and I'd make stuff we obviously didn't have devices back then. And she said, What do you want to be when you grow up? And then I go out, and I'm, I just want to make stuff. Yeah. And then she put her hand on my shoulder, and she's still cooking. She said, Well, remember whatever you want to be, make sure you dream big. Make sure you dream much, much bigger. So although I had these obstacles, she gave me permission to just go for it. You know, there's no, I love that TED Talk by Ken Robinson. And yes, bit in his mother passed away at age 70. Last year, of course. But there was this one bit where he said that there was a girl, she was six years old. She was always very unattentive. She didn't have concentration. One time she did in drawing class and the teacher came up said, Hey, what are you drawing? And she said, I'm drawing a picture of God. And then the teacher said, wow, that's not possible. No one knows what God looks like. And then the child said, well they will in a minute? Yeah, exactly. And the point was that they weren't afraid to try as children, we weren't frightened to try to just give it a go. And so my mum instilled that in me at a young age. So despite the obstacles, and I wasn't a formally trained writer, I was able to write two books, even in my first book, when I went to 20 different publishers, and sponsors, and I tried to get funding for something. And then eventually, I was like, well work another job and self fund it yourself. Yes. Yeah. Get it out. Exactly. I did that. And American Institute of Design in the States were like, wow, you know, you're doing great things. Why don't we host you we've got 72 chapters will host your first speaking tour. In front of crowds before, I'd never done that. I just throw myself to plant many seeds, not knowing which will blossom. But sometimes it's a numbers game to Patti, I get people in finishing university and college. And then they're like, man, it's been four months. I haven't gotten a job. I've finished my degree. And I was like, how many emails have you sent out? How many people have you reached out to how many messages have they like, all like, I sent out like, 15 emails? I'm like 15 emails? I, like I said, 300 emails in the first week. And I was actually in the mailroom. Patti Dobrowolski 23:25 Yeah, exactly. I was thinking, you know, one of my first interviews was Jonathan Javier. And he tells people what he did on LinkedIn, you know, he would send out hundreds of emails and notes to people in LinkedIn every week, until he was able to get the connections that he did. And then he posts these pictures from where, and he just is amazing, right, but it takes this grit and courage and persistence. You know, I think probably I wanted to be a keynote speaker long before I mean, I never dreamed I would be on Broadway, I never dreamed that I would be a keynote speaker for, you know, on a stage of 4000 people that just, you know, the thought that that would be part of my reality. I didn't even know. Future Me was way ahead of me. And I was way back in the past in this limited sphere of can somebody call me right now. And then I'll just go and do it for a couple $100. You know, but this is where you start. And then you learned through doing and working and doing, I don't know about you, but I'm all about 500%. If I can do give you 500% of what you've asked for, then you kind of want to have me back, no doubt, or you're going to say something about that to somebody else. And I think there's something about you know, really and I think this is true for you like when I look at all the big brands that you've worked with. You know, you started out in advertising and we know what a grind that is that is a grind, right? And then you've gotten to this place now where you're ready expert in brand and so many other things. So what other things? Are you fascinated by now? And what are you looking for in your own career and also out there in the horizon to see if you can't tap into it? Ram Castillo 25:14 So here's the thing, everything that we've spoken about here, Patti, has kind of tied back to that theme about creativity, and wealth and designing the future that you want. It is only as successful as how many internal treasures that were looking to acquire, and to turn that into external change. And so we need to Patti Dobrowolski 25:42 say more about that, get that unpack that for people. So you're saying something very deep there. I want everybody who's listening to get this, the internal treasures to impact transforming Ram Castillo 25:53 that. Yeah. And turning that into impact. External change is one of that version, right? Acquiring internal treasures for external change. Because we need to look at back to the coin analogy. Yes, we need to look at that as a point of difference. We need to look at what's creativity, creativity, is putting something that's different and new. And something that requires new means that we need to look at testing, exploring, trying stuff. Yep. And you get this weird, strange, but interesting combination. And that's you. Yeah, that's, you know, one's walked your steps. Yeah, was grown up the same with the same parents mixed with this education mixed with this life experience. ABCD? Yeah, it's a combination that's unique to you. There's already Anthony Robbins, and Oprah Winfrey Brene. Brown and Marie Forleo, or Gary Vaynerchuk. There's already so many Yes, them, but we don't have one of you. Right. And this is what happens. It's not just about believing for belief sake. And so now, I look at it as being very popular to a few, right in whatever you're doing means accepting that we're going to be very unpopular to the other end. And we're going to be very neutral to the majority. And this is why I think people are not pursuing the fullness of their gifts, and then going down the truth. The rabbit hole is because they're trying to please everyone. Yes. Patti Dobrowolski 27:41 Oh, my gosh, this is a best marketing tip you could give to anybody. Right now, this is it. Because there are people that will throw shade, and you can't please them, no matter what you do, it's not going to happen. And then there are people who don't really care. They're living their life, just on this flatline way, no harm, no foul. But then there are a few people who are really expansive, and they're expanding what they're doing into places that they are afraid and maybe scared, and they're not sure what to do. But they know they're excited, and they're passionate about life. And they understand that life is about experience. It's not just about product, but it's about experience. Right? Ram Castillo 28:30 I'm going to give you one really interesting example. Real quick story. We're in the pandemic. Of course, we're still in that. I used to go to the gym a lot. I switched to an outdoor sport that I've never tried called tennis. Okay, I'm in my mid Patti Dobrowolski 28:45 year, I was gonna say you're not gonna say pickleball Are you? That's gonna scare me. Okay, good. tennis. Ram Castillo 28:52 Tennis, right. And so I'm in Sydney and we got lost on a lot of tennis courts, right, a big tennis community here, but I'm new. Definitely. I sign up mid last year. So in June, July 2020. I pick up a racket for the first time in my mid 30s. Okay, so I'm learning tennis. I started documenting videos, I posted some YouTube videos, this and that. This coach here in Sydney that finds these videos. He's got a Spanish accent. He ends up DMing me and he goes, Wow, I saw your test videos. I'd love to learn about entrepreneurship and design and digital media, the whole thing. I go, Well, I'm learning tennis. Why don't we do a value exchange? You teach me I'll teach you : happy days. So we start teaching each other. He's teaching the tennis and then after the tennis lesson and by the way he grew up with Rafael Nadal. The whole thing is just amazing. Yeah. So this is what I said about putting yourself out there. Now I've talked about one crazy seed planting activity. Yeah, I said all this stuff. I'm teaching about business and entrepreneurship, we should apply it to something so that it lands so that it's not just theory. So let's start a little side hustle just as a project. And let's do it because I'm down. I said, his name's Andy, I go, Where is an opportunity in the marketplace? I've got insights, being not in the tennis world that might be valuable. And you have insights, being in tennis world for, you know, over, like 25 years. Yes. And then what we came to arrive at going back to the design thinking, which is about empathy. First, it's about defining the problem that needs to be solved prioritizing that, then it's moving into ideating, prototyping, testing, and then deploying that in the market. So I said to, you know what? To learn tennis as an adult, you've only got two options. One hour private lesson, yes, one hour group, which is only about four people. So, right. There's nothing really like three hours, bootcamp style. Go, there's summer camps, but they're for kids, and they're like, a week or two weeks. Okay, let's try that. Three hour boot camps for beginner adults. We posted it on Eventbrite. Patti Dobrowolski 31:06 I'm sure that you sold out in a second. Ram Castillo 31:10 Sold out 24 hours, but 100 bucks a ticket. 10 people, Max. And so that will uh huh. Let's post another date up and see if that posted another one sold out with another 24 hours. Like, huh. I wonder what else? Let's do a serving specific one posted that that sold out long and the short of it for started, just as an idea is now a fully fledged business. Right? And this is what I'm saying? I'm not even from the tennis world. Exactly. I've not been introduced to tennis as a child. Right? Right. New to this Yes. And yet, I was able, talking about creativity, talking about mixing and matching a combination that is going to be equity in that idea. I love Patti Dobrowolski 31:58 that. And the other piece that you added to this was a value exchange, which I think this is often underrated. People don't realize how easy you know, that's how I met Pete Cohen. value exchange, I came and gave a talk. And then we went and work together, we did all this stuff in Europe, and then you know, just all the time, this value exchange exists out there for you as a possibility. Anytime that you put yourself out there because you did this first. You thought okay, I think I'll document this. Because why not? It seems crazy enough to do right. So you posted it on Instagram or Tiktok? Or whatever you did you like struggling with the racquet and the staff and then getting some stuff down. And then this person sees you because he watched all the videos right of you doing it? Where'd you put it on YouTube? Must have been on Ram Castillo 32:55 my Instagram. Yeah. And so they're documenting my learning journey. That's right. Patti Dobrowolski 33:00 And that's what we're hungry for? Is people learning, being vulnerable, and starting out Because all of us a) we want to learn something new, b) most of us are afraid to try. Because we think oh, I don't know, could I be any good in that, but I've always wanted to. And then somebody comes along and post something where they're doing the thing. And we think, Hey, that guy can do it. And he's really short. I think I could do it too. Right. All right. Yeah. So that's fantastic. I love that and then Ram Castillo 33:33 That's right. Absolutely. And just thought that Patti, what we're really talking about here as well is around, going back to that point about when I buy or follow or am connected to you as a fan, or whatever, customizers, you know, I can see myself in you. And there's a really important piece here, which is, I can trust you enough to go where you're taking me, trust is only possible with safety. Now, if I'm being vulnerable, and I am saying I'm learning and I'm showing you my mistakes, documenting it, I feel safe. And when I feel safe, the only way I can get that is if there's familiarity. And the only way that there's familiarity, is with consistency. And the only way that there's consistency is with repetition. So repetition, showing up, even when you don't see results straightaway, will lead to consistency. So I'll go back the other way. Repetition, consistency, familiarity, safety, trust. Patti Dobrowolski 34:32 That's right. And all of that equals success over time. You know, people they'll say to you, you know, like the person that said, you know, I've spent four months or three months since I graduated and I haven't gotten a job. How many emails did you send out? Well, 10 a week and you're like the Yeah, okay, get real and get into the present moment because we're talking about 7 billion people online right now. So you are just invisible. In that until you make yourself visible, and how do you do that? You do that through repetition and consistency, and then vulnerability, and then over that, that builds trust. And I'm using my own words here, but this is what we're talking about. That's the bridge to someone else. And that bridge becomes friendship, it becomes client relationship, it becomes value exchange, it becomes love, it becomes network expansion, all of that. But part of that is about you risking, you have to take a risk, and put yourself out there, this is how you create change in your life, is what you're talking about, is that you get an idea. And you could shelve that idea. And you could ask people, if you should do that idea, which often will bring shade on your idea, and then you don't want to do it. Or you can go out and you can find people that want to try an idea or want to expand something. And then there you go. Ram Castillo 36:07 And one of the things that I often suggest to people, Patti, because we're talking about not just you know, throwing spaghetti on the wall and seeing what sticks for no Rattray, right. What we're really also talking about is designing the future that you desire, and tapping into your creative genius. And what might that be sure there's a bit of there's there needs to be experimentation to all this. But there's also that bigger question, which is, and full of you listening, I suggest you finish this sentence, and really write it down. Don't let it live in your head. But my vision for a better world is one with more designers, entrepreneurs, and problem solvers. Because that is what the world needs. So now how it lives, I'm not so tied to if I have to go on and explore this speaking thing, or this writing thing, or this podcasting thing, or this YouTube documenting thing? Yeah, it's less about that. I'm willing to try those things. If they meet the vision, the purpose, because if the purpose isn't there, then the product doesn't matter. That's right, Patti Dobrowolski 37:14 if the purpose is for you to make a million dollars, it's not the same as if the purpose is to expand and move women into technology, or to show people all around the world that if you draw a picture of your vision, that you can take action on it, you can increase your chances by 42%. These are the things that will drive you that you can help people with. And the helping other people is the expensive element. It is to me the creative genius equation, right? The equation is around imagination and intuition and desire and drive. But it leads you to outcome to the infinite power, then outcome to the infinite power is I live and I serve the universe. And what I do is to live my biggest self and serve at the highest level, right? And that's what you're doing right now, which to me is so amazing. You're pulling together these people into your podcasts. And also I'm sure that you know, I see the photos of you in design sessions with people to design and develop new ideas and expand them. And I just love that because we are creating a new world every second. And you really are. What is it that fascinate you right now? What are you fascinated with? That's happening out there that you're looking at? And you go, Huh, that's interesting. I kind of like that, or is it this value exchange? What is it? Ram Castillo 38:46 So the first thing that comes to mind that fascinates me right now is how low the bar is for convenience. Let me contextualize this. It's so easy to be inconvenienced now. Yeah. Okay. So, I myself, I had to fill up the petrol my car, and there was one car in front of me, and I rarely drive but I've gone for a long drive the other day, and there was one car in front of me, and then I started to feel impatient. Yes. I also realized that because we were locked down in Sydney for good for Patti Dobrowolski 39:21 oh, yeah, you couldn't even you know, people had to be in a place for a month before you were actually able to go home if you flew in the country. Yes. Ram Castillo 39:28 Yeah. So we had like four months of lockdown we had one hour was the max that you're allowed to go outside and only for specific things. If there's cops all around who get like $5,000 fines, those curfew, the whole thing. So I didn't even have to leave my couch. Technically, I could order my groceries and I actually enjoyed going to the groceries, you know, and now I'm comfortable enough. I don't even need to, like do any kind of like it's convenience. Yes, it's so low now. Yeah, so it's easy to be inconvenient. So I'm fascinated by the lack of voluntary delayed gratification, Patti Dobrowolski 40:05 yes. O.M.G. Wait. The lack of involuntary gratification, right of that waiting. Nobody wants to wait anymore for anything. You don't want to wait for the lack of voluntary, voluntary. Yes, sorry. Ram Castillo 40:24 Like for example, if I'm, you know, uncomfortable, and I'm agitated, it's like, that means there's no consequence Patti. Yeah. You see, it's like, if I can't get this right now, then I'll blow I climate a blow behave this way. Patti Dobrowolski 40:42 Yeah, exactly. I'll just blow up. Hey, I live in Texas. I know all about that. Right? Yes. So you can see that everywhere. But it's everywhere. It's pervasive in, you know, if I can't get what I want right now, I'll just turn on Netflix. And then if I can't get the internet, then I'll find something else. And I'll do this and that. And I'm just filling up all the space that was in waiting in that silence. And that patience in that beautiful quietness, has somehow just evaporated? Ram Castillo 41:14 Well, here's the kicker, all this. It's not just that. I'm fascinated by it. I want listeners to understand that because the bar is so low, it's so easy to be inconvenienced. That's why there's so few great people now in the world, that you can be great. Now is the time. Yeah, my point is, start the thing. Yes. write that book. Finally, you know, launch that podcast, business, meet that person, send that email. Yeah, make that phone call. Now, you might think it's more difficult. Patti Dobrowolski 41:53 But now is the opening. Now's the opening, now's the time, you better step in, now is the time for you to step in. So you have shared so many like jewels, I'm going to go back and listen to this over and over again, for myself. And listeners, I hope you will too. Because we are talking about just really simple processes for you to get out and get your brand solidified, so that you can be known and trusted. And then you can make money doing what it is that you love, which is I know what people want, right? And this piece that Rahm is saying right now, he's saying, Listen, you got to go and do this. Now. Don't wait, because the bar is really low. And so everybody is easily inconvenienced to step on in there. Because you're going to be able to solve somebody's problem right away, right away, because the problems are really simple. Now. They're really simple. So tell me, you know, from your perspective, you gave a lot of tips, but tell me, so let's say somebody's sitting listening, and they're thinking, Oh, I don't know, you know, can I go out and do? What would you say to them about this? You said this about the now but what steps do you think that they might consider as they go out? You mentioned a few buttons, say them again, if you would? Ram Castillo 43:22 Well, I'll give you one framework that I designed for decision making, specifically, because I consider myself a decision making business coach specializing in rapid decision making specifically. And I've created a framework that everyone can use, and they can check out my website, if they want the diagram, or my Instagram. Patti Dobrowolski 43:41 It's all there. And it'll be in the show notes too. So look down there. Absolutely. And Ram Castillo 43:46 take this, you know, this framework, which I which I've coined the lightning bolt method, it's a rapid decision making framework. So it's helped me with both micro and macro decision making from deciding what to cook to dinner for dinner or to business I'd now allow meals today. future transport experiences as well. Right. I actually desired stage one of what the next 10 years of New South Wales trains look like. And so Patti Dobrowolski 44:11 as a three pints house, Okay, I'm ready. Ram Castillo 44:14 Yes. So you start here, interrogate your objectives. Patti Dobrowolski 44:17 Okay, first, interrogate your objectives. Alright, Ram Castillo 44:21 got her got your objectives, and I'll expand in a little bit, but we've got these three main buckets, interrogate your objectives. Number two is curate your criteria. Yes. And number three is dismantle obstacles. Okay. So the interrogate objectives is, you know, we're not in a shortage of having an objective a goal, a dream, we want many things. Patti Dobrowolski 44:49 No, it's not. It's not. Yes. Ram Castillo 44:52 I think the issue is that we don't interrogate it. We identify so many. That that's part The problem first of all, so we need to interrogate which objectives are going to be really meaningful for you. Yes, and interrogate them. I define interrogate objectives as this. What is the minimum viable intention? The minimum viable intention? So I want what to happen. Yes. So start there, like I said to you, my intention was to help, actually about the beginning, it was just to help designers get a job, right. So now I'm not tied to if it turns into a speaking, engagement, or you're Patti Dobrowolski 45:39 teaching online or you're doing whatever, right exactly book Ram Castillo 45:43 audio paperback, what podcast whatever, right, exactly. So interrogate it, interrogate the objective, don't just identify it, interrogate it down to the minimum viable intention, just Yes. The Patti Dobrowolski 45:56 minimum viable intention. So the simplest, simplest, right, simplest, clearest since we're talking about specific and clear, thank you. Ram Castillo 46:07 Correct. That's why the second is curate criteria, which is being brutally honest with your non negotiables. That's it. So with the criteria, the problem that I've often found is that or a sometimes there's not even a criteria, but there's there's so many maybes or I want it to be like this. No, no, non negotiables. You want to take that job? What are your non negotiables? You got a newborn, you need to clock off five, that's a non negotiable. You can't work weekends that are non negotiable, that you've got a certain limitation or comfort around how far you're willing to travel. Specify that. Yeah, that's a non negotiable. Patti Dobrowolski 46:48 Yes, yeah. And you can see on the in the Amazon ads that are on right now, that's what they're appealing to. That's what they're appealing. Absolutely. The non negotiables, right. Ram Castillo 46:58 Absolutely. I'm advising these two founders. They're two dads with three kids each, and they both work full time. And when I said to them, alright, you've got this new startup. It's kind of like Airbnb for backyards. And they're like, we're willing to throw everything into it time, money, energy, you name it, and I go, Whoa, you have to let me just for a second. Yes. Yeah. Didn't have all the time in the world. No, yes. What's the non negotiable? They were like? Well, every night, maybe one hour, maybe max. And then on weekends, maybe like, two hours, three hours, and I go, so you don't have all the time? Money? How much you're willing to spend on it. They said collectively, like 35,000 for the first sort of milestone I go. That's not an unlimited amount of resources. It No. And energy then looked tired. Yeah. And it's like, so curate your criteria. What are your non negotiables be brutally honest. And the third bucket is dismantling obstacles, which basically just comes down to pull it apart? Yeah, here are the things stopping me from getting to that, write them all down, pull it apart and search for the source of it the root cause. Yeah, cuz, Patti, often, it's might be even internal. Patti Dobrowolski 48:13 In my mind, I was thinking like, I was thinking limiting beliefs might be limiting Ram Castillo 48:17 beliefs. But we've got to list all these things down so that we're able to pair a specific Yes, yes. Or tool to just tackle that root cause? Patti Dobrowolski 48:28 Yes. Right. Ram Castillo 48:29 And some people say to me, Ram, I'm not great at Adobe Creative Suite. Now. There's Figma. Now there's all these tools like Miro board and this and I'm like, What do you want it to do? They're like, I just need a bit of animation. Exactly. It will constantly update the technology will constantly go higher and higher. Yes. So you just learned the minimum amount? careers that look like yes, basics, intermediate level, what does that look like? See too many people get caught up, and they don't address and measure? Yes. So this hopefully will help you get unstuck lightning fast. Patti Dobrowolski 49:05 Well, and I would say that is a lightning bolt right there. Kaboom. Really, this is a very simple three step process. You can use it anytime that you're thinking about changing anything in your life in your world, or what you're going to eat for that evil. Ram Castillo 49:21 Even the other day, I was like, a doll, what are we going to eat and then so my minimum viable intention was to just cook a healthy meal, right? And something that wasn't going to take, you know, half an hour. Patti Dobrowolski 49:34 That's a parameters. Ram Castillo 49:36 So it was you know, simple protein and veggies like and you know, what was stopping me was like, okay, all these ingredients. I don't have this as well, you know, got salt and pepper. That'll do. Like, again, it's just when you go through it. The criteria was this. My wife didn't care. She was just tired. She just wanted you know something. Yeah. Patti Dobrowolski 49:56 Can you forgive me, right? I love Yes, yes, I know. My wife was that way last night she goes, can we just have eggs and then you cut some vegetables and put it in, I go, No problem. Got it. Now it's solved. Now we don't have to worry about, we don't have to think about where we're going or ordering or going to the grocery store or anything like that. It's all done. Because it's really the smallest and simplest and specific. And then we just take away the obstacle, whatever perceived obstacle there is, I love that you are so fantastic. I could talk to you all day long. I really could. And I hope I get to again, I hope that you'll come back and you'll tell me everything else that you've learned about the world. And then I can ask you about the other ventures that you started, you know, by just going to the tennis court or maybe going to the test a lot or whatever it was that you were doing your latest thing that you're just experimenting with? Because why not? Now you're not in lockdown in the same way. I don't think are you still walked down there? Not necessarily free, yay, free at last free at last. I love it. Okay, good. Well, thank you so much for everything that you poured into us. Because in this podcast, I mean it I'm serious, I'm going to listen to it over and over again, because there was so much good thinking around you and your brand. And so I thank you for being here. And everybody who's listening, please follow him. His podcast is called the giant thinker. And it's singular, right? The giant thinker and just want to say we want to get him back into number three status. So go in there, follow him. He's on Apple, Spotify, he's probably everywhere with his podcast. So just follow him on Instagram, same handle there. Also in the show notes, you can find him on Clubhouse in this room and that room, mostly around creativity. And I just can't wait to see you again. Thank you so much for being here. Ram Castillo 51:50 Thank you, Patti. Yeah, the podcast is available there for anyone. It's called giant thinkers, my handles the giant thinkers, on that on everywhere. I'd love to hear from you, you know, continue to conversation and it's just about that, you know, planting many seeds. And Patti, I am so grateful to be on your show. You're an absolute rock star, you are a beam of light. And all of us honestly, like Patti Dobrowolski 52:12 one beam to the other there. I'm just saying. So anyone who's listening in, you know, just put all of his great wisdom into your life. Try it and tested. See what parts work for you. Because this is a simple process that will just explode everything that you have thought was hard to do. You'll be able to do it. I just know you will. So to everybody that's tuning in, you know what I'm saying to you is go out there be your best self bring good things to the world because we need you now more than ever don't mess around. Get in, step into your brand. Go out kaboom the world. And until next time, up your creative genius. Thanks again. Thanks for coming on. I love you. Ram Castillo 53:01 Thanks, Patti. Big Love. Thank you so much. Patti Dobrowolski 53:06 Thanks so much for listening today. Be sure to DM me on Instagram your feedback or takeaways from today's episode on Up Your Creative Genius . Then join me next week for more rocket fuel. Remember, you are the superstar of your universe and the world needs what you have to bring. So get busy. Get out and up your creative genius. And no matter where you are in the universe, here's some big love from yours truly Patti Dobrowolski and the Up Your Creative Genius Podcast. That's a wrap.
Host and NewDEAL Leader Ryan Coonerty talks with Burlington Mayor Miro Weinberger about navigating a financial crisis, using lessons from the 1918 pandemic to respond to today's challenges, and what the future of Burlington looks like.
Miro Miroslavov is the CEO and Co-founder of OfficeRnD He is also a GWA Board Member. Miro joins us fro his home in Bulgaria. OfficeRnD recently launched the FlexIndex. The FlexIndex is a novel composite index, that provides visibility into the flex space industry's health, post-lockdown recovery, and global trends. The index is comprised of 5 components (or KPIs), which represent critical business aspects of both small and large flex operators. In this episode, Miro and I talk about: - An intro to to the FlexIndex - What geographies are most represented in the data - What we can expect from the FlexIndex - How often it will be published - Where to find it - We'll walk through the 5 KPIs - what's being measuring, what the data says today and what insights we can draw from it Everything Coworking Featured Resources: Masterclass: 3 Behind-the-Scenes Secrets to Opening a Coworking Space Community Manager University Creative Coworking Partnerships: How to negotiate and structure management agreements from the landlord and operator perspective Resources Mentioned in this Podcast: Miro on LinkedIn Office RnD FlexIndex Miro's email address: if you have KPI requests: Miro@officernd.com Link to show notes here
Ethan Beute is the Chief Evangelist at BombBomb and he is a co-author of Rehumanize Your Business and of Human-Centered Communication, his newest book. He is also the host of The Customer Experience Podcast. Ethan Beute has spent the past decade helping business professionals be more personal and human through simple video messages. Questions Could you share with our listeners, those who have not tapped into your awesomeness as yet, a little bit about your journey, how it is that you got to where you are today? Could you share with us maybe, I would say the main pillars that that book is built on? Who is the book for? What is the book about? And how can it really help you to up your customer service game? What does a company need to be to be customer obsessed and cult followed that people want to follow that brand? How can you really get your customers to want to be intrinsically loyal to you? Are there maybe two or three indicators as a representative or a manager or an employee in an organization that will kind of guide you to know that you're truly connecting with someone? Could you share with me why video is so impactful? How does it work? And what kinds of messages can you give with a video? Is it only for tutorial based kinds of conversations? Or can it just be simple responses and messages instead of actually written communication? Can you share with us what's the one online resource, tool, website or app that you absolutely can't live without and your business? Could you also share with us maybe one or two books that have had the biggest impact on you? It could be a book that you read a very long time ago, or even one that you've read recently that has left somewhat of a memory or good memory or an impact on you? Could you share with us what's one thing that's going on in your life right now that you're really excited about? Either something you're working on to develop yourself or your people? Where can listeners find you online? Do you have a quote or saying that during times of adversity or challenge, you will tend to revert to this quote; it kind of helps to get you back on track or keep you refocused. Highlights Ethan's Journey Ethan shared that he built a career in local television, so he ran local marketing teams inside local TV stations like your local ABC, or NBC or Fox station, in Grand Rapids, Michigan, in Chicago, and out here where he is now in Colorado Springs, Colorado. And he was kind of bored of the work; he had been doing it for some time. And so, he started doing project work with a variety of different people that he knew, including the two co-founders of BombBomb and he just really liked what they were up to, he thought it was interesting. And so, he joined them as the first and only marketer over a decade ago as you were kind enough to mention in the introduction. And in that time, just the growth in team size, customer base, revenue, it's been this dramatic journey of transformation and that's been happening at the same time that he's been really in a front row seat of this movement to replace some of what is typically faceless typed out text, think about emails, social messages, text messages, Slack messages, all this faceless typed out texts that we rely on every day, replacing some of that with simple personal video messages. And so, he's done a lot of learning, teaching practicing, he's sent more than 12,500 videos himself now, as you already mentioned. He's written a couple of books on the topic. And it's just been a joy because as it says in the title of the first book Rehumanize Your Business, this really is about restoring some of the missing human elements that have been so useful to all of us for so long, that have gone missing as we've increasingly gotten digital and virtual. Ethan's Book Human-Centered Communication – What the Book is About – The Main Pillars the Book is Built on and How it Can Help Up Your Customer Service Game Me: So, your most recent book, Human-Centered Communication, that was released in September, right? Ethan shared that in October, they were definitely telling people about it a lot in September, and it started shipping in in early October. Me: So, could you share with us maybe, I would say the main pillars that that book is built on? Like, who is the book for? What is the book about? And how can it really help you to UP your customer service game? Ethan shared that if you rely on connecting and communicating in digital, virtual and online spaces, then this book is for you. He knows that's really, really broad. But really, it is loaded with philosophy, and then more practically strategy and then more practically tactics to help anyone connect and communicate more effectively in the face of ever increasing digital noise and pollution. So, we all know that these spaces that we operate in are noisy. Inboxes are overloaded, message boxes are overloaded, and we're getting spam texts and spam calls now bleeding into pollution. It's difficult to know who and what to trust, we feel some sense of overwhelm, just keeping up with all the notifications, but he's in like five Slack channels and they always seem to be loaded with more new messages than he can possibly keep up with. And so, this is obviously unsustainable for individuals and for organizations. And so, Steve, who is his long time friend and team member, their Chief Marketing Officer at BombBomb, his co author on Rehumanize Your Business, wanted to take this on directly. Obviously video does play a role in it, we can get into the nuance there. It specifically helps fill in the void of the visual and emotional impoverishment of so much of our digital communication in addition to the layers that it adds in terms of communicating your identity and verifying it because it's you on the screen, there's no one that can fake being you, at least at this point. And so, they roped in 11 of their expert friends, they have a number of sales and marketing leaders, they have a marketing futurist from Salesforce, they have an emotional intelligence expert with seven US patents in the analysis of facial coding data, they have just a number of different people that they brought into this conversation, to figure out how to make sure that the way they're reaching out and engaging people puts those people's needs and interests first in order to generate better results for everybody. And so, that's what they're doing. They're blending human centered design with their daily digital communication, it does rely on Steve's and his (Ethan) expertise and experience, but they also involve many other people in the process. And the feedback so far has been very, very positive. How Can a Company Be Customer Obsessed and Get Customers to Want to be Intrinsically Loyal Me: Very nice. So, one of the terms that you use in your book, customer obsessed and cult followed. Apple came in at 7.8, the most human brands across all industries. And then you had USAA a nearly 100 year old financial services organization with a score of 9.4. What does a company need to be to be customer obsessed and cult followed that people want to follow that brand? And then I'd like you to also talk a little bit about loyalty. Because I know a lot of companies have loyalty programs, but to me, they're more like, I don't know, I just don't see them as true loyalty programs, because what they're doing isn't necessarily making me want to be loyal to them. So how can you really get your customers to want to be intrinsically loyal to you? Ethan shared that these are great questions. And the answers to both are remarkably similar. So, he'll put them together. For folks who are listening, what Yanique is referring to is a study that he and Steve leaned on; he thinks it was in chapter two of this book. But it's the Lippincott Human Era Index or something like that. And it was a survey of hundreds of company leaders and 1000s, if not 10s of 1000s of consumers. And they were trying to identify the most human brand and he doesn't remember off the top of his head and he doesn't have the book. But they asked three particular questions. But really, he can answer both questions without listing those, is a really interesting study. If you just search Lippincott Human Era Index or something, you'll find it, it's not hidden behind a gate, you don't need to type in an email address or anything to get it, it's a really interesting study. It really comes down to how we make people feel. And he's going to go to Shep Hyken, who they featured in chapter 11 of Human Centered Communication, he's a customer service and customer experience expert. And one of the things he's been talking about lately is the difference between repeat business and loyal business. And the primary difference is the emotional connection that we feel. Now, the emotional connection, one of the reasons that he thinks USAA that 100+ year old financial services business beat out companies like Apple or Southwest Airlines, or some of these brands that people really, really like, and respect and feel connected to, and would rank as human is that they, this is an interesting one, this isn't the only way to do it, but they answer their phone. He's actually a USAA customer, their hours are pretty broad, so if he wants to call them at 6:00 am in the morning while he's drinking coffee before he gets into the work of the day, or if he wants to call them in the evening or any point during the day, you can actually talk to somebody and they'll answer your questions and they won't rush you off the phone and they're just very available and approachable online and on the phone etc. They also have an interesting thing where the only way in to being a USAA customer and he say he's getting a little bit too specific about their branding and positioning. But it's for US military and their families. Now, his father was in the Air Force, he (Ethan) has no military experience himself but because he is his direct descendant, he's able to be a USAA customer. But they have this other layer of in and out and it doesn't have to be as clearly defined as being a military member for example, or a formal member of a group but the more you can create this kind of in group, out group scenario, the more people who are in feel like they're a part of something, the more you treat them as individual human beings as opposed to sources of revenue, the more you treat them as human beings rather than as numbers, customer numbers, account numbers, the less you make them restate themselves over and over again. The less you make them verify their identity over and over again, because they've already done at once. There are a lot of things you can do to make people feel valued and appreciated, like you respect their time and attention and like you see them as a partner in success, whose questions you want to answer and problems you want to remove and opportunities you want to help them capitalize on. It really comes down to how we make people feel, how we make people feel about themselves, how we make people feel about us, and our sales reps, or our service reps, or the other humans, they come into contact with, the way they feel about their problem or opportunity, the way they feel about our product or our service, the more we can keep in mind as we're making decisions as we're designing systems and processes. As we're designing messages and digital experiences, now he's getting into kind of the what they take account in Human-Centered Communication, the more we can keep people's needs and wants and the way that we make them feel, the emotional resonance that they leave each of these individual experiences with, the better off we're going to be. Indications in an Organization that Will Guide You to Know that You're Truly Connecting with Someone Me: Brilliant. So, that definitely answered both of my questions. And I'm so glad that you've been touching so much on emotional connection, and authenticity and just being really connected with another human being. Are there maybe two or three indicators as a representative or a manager or an employee in an organization that will kind of guide you to know that you're truly connecting with someone? Because I imagine connection looks different depending on each individual, it's not the same; you wouldn't connect with each person the same way. But is there maybe some guiding principles or triggers that you could use possibly as indicators to know that you're on the right track to connecting with this individual? Ethan shared that a number of different people will do it in different ways. Some people do it through survey mechanisms and other feedback, NPS and going beyond just the number but getting to kind of the scores and the sentiment. Some people use retention or expansion, or other financial measures to suggest loyalty. There's no foolproof answer to this, he wished he had something better and more concrete for you. But he will give you some concrete steps that he knows some people he really likes and respect are taking which big idea here, it is difficult to create customer loyalty. He will add it is difficult to create a remarkable customer experience without creating a remarkable employee experience and without employee engagement and employee loyalty. So, something that he's heard from a number of people is that they do some form of course, (a) being very thoughtful about what it's like to be on the team. What does it feel like to be a team member here? Do I feel valued? Do I feel appreciated? Do I feel like I'm making a contribution, not just to the world at large, but am I making a contribution day to day, week to week to the improvement of the business and to the improvement of customers lives. And so, something that he's heard really good, thoughtful, engaged managers and leaders doing is that as part of their meetings, let's just assume you have like a daily or a weekly stand up, or some kind of a team meeting. They'll come up with different questions but they're all kind of around the idea of tell me a story that happened this week where you're able to solve a customer's problem or answer a customer's question. Or maybe where you broke the standard rules of the playbook, where you went a little bit out of your way, or where you got an amazing piece of feedback. And you know what you're looking for there isn't those amazing over the top surprise and delight stories. What you're trying to do is just create this culture where there's an ongoing internal conversation about putting other people's needs first, sometimes people are asking needs about helping out your fellow team members as well going out of your way to save someone time or to pick up where they left off or maybe a team member had a personal challenge or a personal crisis during the week and you filled in for them or covered for them or that kind of thing. The more we can keep this top of mind by asking people to share stories, either in a one on one or a group setting, the more we're establishing that other people matter. And that the feedback people provides us matters, the way that we make other people feel matters. And so, it's a very simple practical thing to do. And he thinks for maybe a hard driving, hardcore manager, it might feel like a waste of time, but he promise you, you will have a much more engaged team, one month, one quarter, one year into a habit that looks something like that. Me: So, we really need to ensure that we are truly having those kinds of conversations that we can connect to people. And I love the fact that you mentioned that it's all about having a remarkable internal employee experience, because everything starts from within. Why is Video so Impactful and What Kinds of Messages Can You Give With a Video? Me: Video is something that is mentioned predominantly, of course, because BombBomb is all about video messaging. But let's say our listeners that have tapped into this episode didn't hear your previous episode with us last year and they're not too familiar with video messaging and how it really works. I can attest, give a testimonial in this interview and say, each time that I interact with Ethan and I send him an email, he responds with a video message, and it blows me away every single time. So Ethan, could you share with me why video is so impactful? How does it work? And what kinds of messages can you give with a video? Is it only for tutorial based kinds of conversations? Or can it just be simple responses and messages instead of actually written communication? Ethan shared that this is a really good question. It's a big one, too. So he'll take it on. He'll start easy and try not to go too deep, and then let you redirect me as you would like. But in general, anyone listening can imagine how many times they receive or send a typed out message during the day. Usually, it's in the dozens or so. And so much of what we're trying to do, some of these are important and valuable messages and yet, we're restricting ourselves because it's just become normal to a form of communication that isn't ideal for many of those messages. And he's talking again about faceless typed out text, the same black text on the same white screen that doesn't differentiate you, doesn't build trust and rapport and doesn't communicate nearly as well as when you simply look someone in the eye and talk to her or him. And so, this video messaging movement is just looking for opportunities to record a simple video, it might be 27 seconds, it might be two and a half minutes, and sending it to one person or more people in order to do one of three things in particular. One, establish or re- establish personal connection. So him and Yanique have never met in person, he hopes to one day. But in the meantime, you can feel a little bit like you know him, because he's sending a full version of himself, the next best thing to being there in person. Because they don't communicate all the time, they've been privileged to communicate back and forth quite a bit over the past year or two. But it's not like they talk every day. And so, it's been a while since you heard from me or since I've heard from you. So he's going to initially establish and then now it's re-establishing some degree of psychological and emotional nearness, you feel a little bit connected to him. And this they can do this with their team members. So many people are working remotely; they can do this with their prospects and their customers. They can do it with their partners, their vendors, their suppliers, integration partners, all kinds of different people in their business ecosystem can feel like they know them before they meet them, or be reminded of what it's like to be with them. There's just a simple joy and benefit in that. So, number one is personal connection. Number two is managing our emotion or our tone. There are so many things we try to do and typed out texts that are just really, really hard to do. Because text doesn't capture the richness of human communication, it doesn't connect; it doesn't capture subtlety or nuance. It doesn't capture excitement, or sincerity or gratitude, or concern or appreciation; all this kind of soft, wonderful human stuff, if we need to provide corrective feedback to a team member and we don't want to wait until the next one on one because that's scheduled four days from now, we need to provide that corrective feedback sooner than later. So much better to do that when you can communicate it in a way that your intent and your sincerity and your interest cannot be confused. If you type out a message and send it to someone, it's up to them to determine, do you really mean it in a positive constructive way? Or does it come across passive aggressive, it doesn't really matter, you can try to control it the way that you write it, but it's really up to the other person to make the decision. When you send a video, there's no mistaking it. This is how humans have been communicating for millennia. We express emotions through our faces, and we read emotions from other people's faces. As a parent, or as a leader, or manager, you've probably had some version of this conversation with your child or with your direct report. No, it's not what you said, it's how you said it. And so, we all know that the way we say something matter. So, number two is emotion or tone. And number three is detail or complexity, there are a number of things that we try to explain whether we're answering someone's question, whether we're just adding an attachment to the email, and pointing someone to page 12 to look for something in particular, we can break down detail or complexity, we can explain things in laypersons terms, we can show and tell with a screen reporting, we can walk with a screen recording where we can put ourselves in a little box or a circle and put a document or a report or a contract or a proposal on the screen, and walk and talk someone through it. And so, whether you're in sales, whether you're in marketing, whether you're in customer service, whether you're in account management, whether you're in leadership or management, no matter your role, or function, there are opportunities throughout your day, and throughout your week to do these things. You can still enjoy the benefit of the asynchronicity of digital communication. He clears his inbox when it's convenient for him and some people are getting his message and engaging and responding immediately, some people are doing it an hour later or a day later, sometimes even a week later, whenever it's convenient for them. There are a number of benefits to all of this digital communication, but we need to look for the spots to restore the real human to human elements and the human to human qualities that make the communication, this is the key, more effective. This isn't about video for video sake; this is about using video because it's better at certain jobs, in terms of helping other people out, making ourselves clear, etc. Me: Amazing. Love those three points that you brought across why video is so important and we will definitely have them highlighted and singled out in the show notes of this episode so our listeners can really gather and gain and feel the impact of what video messaging can really do for your business. Ethan shared that simple, casual, conversational, this is just you and your webcam just like if you're getting on a Zoom call or a Skype call or a Microsoft Teams call or a Google Meet call, this isn't fancy, this isn't scripted, this isn't edited. This is just you talking to other people or kind of showing and telling what's on your screen, this is very approachable. You can do it in email, you can do it in LinkedIn messages, you can do it in Slack messages, you can do it in all kinds of different places. He just want to walk it down so that anyone that isn't familiar doesn't think, “Oh, I need fancy equipment, I need to edit video, this is going to be really slow and cumbersome.” This is just quick, easy, lightweight video communication for the benefits we already described. App, Website or Tool that Ethan Absolutely Can't Live Without in His Business When asked about an online resource that he cannot live without in his business, Ethan shared there are a number of things that come to mind. Some of the easy ones that are kind of like layups, obviously email, he knows that's really old fashioned and it's silly to say, but there's just so many benefits to it and I find it so manageable. At some level, he uses it as a to do list at some level. He uses his phone as the screening tool, so he can swipe and delete the emails that aren't so important or that are there quick to deal with. And so, when he gets to his laptop, he only has the good ones. So that's kind of an old fashioned one. LinkedIn is obviously super useful for meeting people and exploring ideas and even exploring your own ideas and creating conversations around them. In terms of a hot app or a hot tool, he's not really a tech gadget app person so he's not really looking to stay on the edge there. He keeps it pretty simple and whatever his team is using, he'll wind up using. One of the tools they're using more and more is Miro. It's kind of a visual collaboration tool, think of it like a Google Doc or a Google Sheet but with a lot more different, unique, collaborative functionality. And again, it's a bit more visual, so that's one he'll offer. Books that Have Had the Biggest Impact on Ethan When asked about books that have had an impact, Ethan shared he reads a lot; he'll go with an old one and a new one. He doesn't remember what he mentioned the last time Yanique asked him this. So hopefully, the old one is not a repeat, but a book that he just absolutely loves; he found it in a used bookstore in the mid 1990s. It was printed in 1973 and it literally fell apart in his hands finally. As he was doing the research for Human-Centered Communication, and this book is called Small Is Beautiful and the subtitle is Economics as if People Mattered. So, it's a human centered approach to economics in the financial system at large. It's actually a collection of essays by a gentleman named E.F Schumacher, Ernest Schumacher. And he was writing in this era where people were really trying to figure out how do we evolve out of this industrial mindset of mass markets, mass production, and anonymity, inter changeability, standardization, a lot of dehumanizing work for the people executing it. And so, he found that really inspiring and informative. Again, he's read it several times. But he reread it as he was doing the research for Human Centered Communication. So, that's an older one. And then a much newer one is called Restoring the Soul of Business: Staying Human in the Age of Data by Rishad Tobaccowala. And he gets into the same divide and he speaks to a really current tension that we would all recognize is what is the proper place of people? And what is the proper place of machines? How are we to work together? It has echoes back into this kind of industrial revolution, industrial mindset that was dehumanizing. And of course, now, it's manifest again between robotics from a physical standpoint, automation and AI from a thought in an analytics standpoint. Just wrestling with what makes humans uniquely powerful, what brings humans to life? What do people find engaging both on the employee and on the customer side. And so, the more recent one is called Restoring the Soul of Business by Rishad Tobaccowala. And love that book, too. What Ethan is Really Excited About Now! Ethan shared that they're doing kind of a hard reset on a lot of their training. And so, right now he's in this mental state where he's taking this broad sweep of all the things that he's learned and taught over the past decade at BombBomb. And it's a lot obviously, and it includes two and a half books. There's a half book in between these two, that turned out to lay out in about 128 pages and just updating it, making it more contemporary because this opportunity is for everybody as he already mentioned. It's easier to do than most people think there, are 10s of 1000s, if not a couple 100,000 pioneers actively engaged in this and it brings him to life every day to know that he can help more people (a) Understand the opportunity. And then (b) Start going down this road where they actually try it, “Am I doing it right?” People don't seem to be responding or people are responding incredibly well and just getting people on the right track and moving them forward. And so, he's just kind of in this reflective review state in order to update and recreate, along with some team members, it's exciting and encouraging. And if anyone ever has any questions about any of this, he'd love to hear from them directly. Where Can We Find Ethan Online LinkedIn – Ethan Beute Instagram - @ethanbeute Twitter - @ethanbeute Instagram - @bombbomb Twitter – @BombBomb Website – https://bombbomb.com/book/ Podcast - The Customer Experience Podcast Email – firstname.lastname@example.org Quote or Saying that During Times of Adversity Ethan Uses When asked about a quote or saying that he tends to revert to, Ethan shared he doesn't have any, he probably shared a philosophy that they developed internally at BombBomb which is, “Be of value and abundance will follow.” This idea that the more we lead in a spirit of service and support and help, the rewards come subsequently. Another one he'll add, this is just a mantra sometime. He runs, walks and hikes a lot and often times he'll listen to music or listen to a podcast but he will also take the airbuds out for extensive periods of time just to be with his own thoughts. And sometimes he'll just cycle on a mantra which is, “Being kind to myself and being kind to other people.” He knows it seems simple, but it's so easy to get caught up in what other people need, what other people want, the pressures you're putting on yourself, different things that are on your calendar and your schedule. And things can feel busy and overwhelming and if we stop and think about why we're really here, it is to be in a relationship with other people and he thinks leading with kindness is not a soft thing to do, it's actually a very challenging thing to do and it is foundational to all good things. Please connect with us on Twitter @navigatingcx and also join our Private Facebook Community – Navigating the Customer Experience and listen to our FB Lives weekly with a new guest Grab the Freebie on Our Website – TOP 10 Online Business Resources for Small Business Owners Links Rehumanize Your Business: How Personal Videos Accelerate Sales and Improve Customer Experience by Ethan Beute and Stephen Pacinelli Human-Centered Communication: A Business Case Against Digital Pollution by Ethan Beute and Stephen Pacinelli Small Is Beautiful: Economics as if People Mattered (Harper Perennial Modern Thought) by E.F. Schumacher Restoring the Soul of Business: Staying Human in the Age of Data by Rishad Tobaccowala The ABC's of a Fantastic Customer Experience Do you want to pivot your online customer experience and build loyalty - get a copy of “The ABC's of a Fantastic Customer Experience.” The ABC's of a Fantastic Customer Experience provides 26 easy to follow steps and techniques that helps your business to achieve success and build brand loyalty. This Guide to Limitless, Happy and Loyal Customers will help you to strengthen your service delivery, enhance your knowledge and appreciation of the customer experience and provide tips and practical strategies that you can start implementing immediately! This book will develop your customer service skills and sharpen your attention to detail when serving others. Master your customer experience and develop those knock your socks off techniques that will lead to lifetime customers. Your customers will only want to work with your business and it will be your brand differentiator. It will lead to recruiters to seek you out by providing practical examples on how to deliver a winning customer service experience!
We highlight our favorite iPhone apps, discuss Apple's 2022 device roadmap, and Apple's design team reveals images from inside Apple Park. Follow our hosts @stephenrobles on Twitter @WGallagher on Twitter Sponsored by: Therabody: Try Theragun for 30 Days starting at just $190! Get your Gen 4 Theragun today at: therabody.com/appleinsider Molekule: For a limited time, save up to $120 on Molekule air purifiers when you use the promo code appleinsider at checkout! Visit: molekule.com to learn more. Coinbase: For a limited time, new users can get $10 in FREE Bitcoin when you sign up today at: coinbase.com/appleinsider Zocdoc: Go to zocdoc.com/appleinsider and download the app to sign-up for FREE. Find doctors and specialists that take your insurance and even book appointments online! ExpressVPN: AppleInsider listeners can get three extra months when you sign up for a year of service! Visit: expressvpn.com/appleinsider Support the show Support the show on Patreon or Apple Podcasts to get ad-free episodes every week, access to our private Discord channel, and early release of the show! We would also appreciate a 5-star rating and review in Apple Podcasts Links from the show Apple AR headset, new Mac Pro and more expected in 2022 More powerful AirPods Pro 2 predicted to arrive in the end of 2022 Three new Apple Watch models coming in 2022, says Ming-Chi Kuo Apple's ‘notebook upgrade program' could get businesses new M1 Macs for $30 per month Apple Self Service Repair preps underway with iPhone service history in iOS 15.2 Apple execs explain the design philosophy behind Apple Watch bands .Apple's Open Source Website Apple design team shows off 'quiet and calming' Apple Park iPhone app recommendations Spark Mail – Email by Readdle Pocket Casts Fantastical - Calendar & Tasks AnyList: Grocery Shopping List Transloader Reeder 5 Drafts Screens FiLMiC Pro－Video Camera Halide Mark II - Pro Camera Widgetsmith Google Voice JustWatch - Movies & TV Shows Home+ 5 HotelTonight - Hotel Deals Threes! GIF Keyboard Alto's Odyssey OmniFocus 3 Google Home Spike Email - Mail & Team Chat Taskade - Manage anything! Miro: online whiteboard More AppleInsider podcasts Subscribe and listen to our AppleInsider Daily podcast for the latest Apple news Monday through Friday. You can find it on Apple Podcasts, Overcast, or anywhere you listen to podcasts. Tune in to our HomeKit Insider podcast covering the latest news, products, apps and everything HomeKit related. Subscribe in Apple Podcasts, Overcast, or just search for HomeKit Insider wherever you get your podcasts. Podcast artwork from Basic Apple Guy. Download the free wallpaper pack here. Those interested in sponsoring the show can reach out to us at: email@example.com
This week, the gang covers the nontraditional commentary team on Dynamite (including Hangman during Danielson vs Alan Angels and MJF during Punk vs Moriarty). And the even less traditional commentary of Adam Cole (did not do any commentary). Plus last Friday's tag team matchup of Adam Cole & Bobby Fish vs OC & Wheeler Yuta, and the normal things Jericho said on commentary there. Promos: the one we need from Dante Martin, and the one we got from Miro! Also: Eddie Kingston vs Daniel Garcia, Kris vs Ruby, Billy & Colten Gunn vs Sting & Darby. And we end with a VERY challenging game of f***-marry-kill!
JJ and Jamie discuss last night's AEW Dynamite, including Ruby Soho and Kris Statlander's top-notch Quarterfinal match, Cody Rhodes and the Flaming Table of Babyface Desperation, Bryan Danielson's continuing crusade against the Dark Order, Miro still feuding with God, and so much more. The guys also look ahead to this weekend's jam-packed PPV slate with NXT 2.0's War Games, GCW double-feature, and AAA's TripleMania Regia events.
It's Thursday morning, and you know what that means! It is time, once again, for the most in-depth breakdown of the latest AEW Dynamite. This week we saw Bryan Danielson and Hangman face to face, MJF and CM Punk in a war of words, Cody Rhodes and Andrade catch fire, hear from Miro about his new quest, see Darby Allin and Sting face The Gunn Club in Stings first match in Atlanta in 14 years, and much more! On Call The Hoch, we get in the slip and start the third round of the Entrance Theme Invitational!
Braden Herrington and Davie Portman are back to talk all about the December 1st 2021 edition of AEW Dynamite headlined by Cody Rhodes vs Andrade El Idolo in an “Atlanta Street Fight!” This show featured: Andrade El Idolo vs Cody Rhodes (Atlanta Street Fight) Bryan Danielson vs Alan “5” Angels CM Punk vs Lee Moriarty Wardlow vs AC Adams Sting & Darby Allin vs The Gunn Club Ruby Soho vs Kris Statlander (AEW TBS Championship Tournament Quarter Final) The Lads also talk about CM Punk and MJF's promo wars, the dissension between Britt Baker and Jamie Hayter, Miro in purgatory, Shawn Spears' love of chairs, plus Cody Rhodes's back…and FIRE... and more! Join our live POST Shows, WatchAlongs and watch us game at Twitch.tv/upnxtpodcast: Tuesday: upNXT - WWE NXT Review (Free Show/Twitch) Wednesday: Shot In The Dark w/ John Siino (Free Show) Wednesday: BDElite - AEW Dynamite Review (Free Show/Twitch) Sunday: upNXT - WWE NXT War Games 2021 WatchAlong & Review (Free Show/Twitch) Support this podcast at Patreon.com/upNXT for bonus podcasts including retro NXT reviews, Best Match Ever, Top 5, Reviews from the 6ix, and more. This week: Thursday 2nd: wasNXT - WWE NXT June 26th 2013 Review Friday 3rd: The Sesh w/ Martin Bushby - Succession S03E07 “Too Much Birthday” Saturday 4th: upYOURS - The Warriors (1979) Last week's shows included Loch Ness (featuring an interview with director John Henderson), NXT TakeOver Toronto 2016, Succession S03E06 and more! Only $5 for NA tier to access all these shows and everything in back catalogue! Photo Courtesy: AEW You can also check out video versions of our reviews on YouTube at YouTube.com/upNXT upNXT Theme by: Warren-D, PXCH and Shaheen Abdi and The Bray D Subscribe: https://www.postwrestling.com/subscribe Patreon: http://www.patreon.com/upNXT YouTube: https://www.youtube.com/upNXT Twitch: https://twitch.tv/upNXTpodcast T-Shirts: https://www.prowrestlingtees.com/upnxt Discuss: https://forum.postwrestling.com Twitter/Facebook/Instagram: @upNXTpodcast
Patentes, patentes y patentes copan la actualidad del mundo Apple, además de una polémica función introducida por Spotify y el anuncio de los “descuentos” de Apple en Black Friday.- Hazte suscriptor VIP de La Manzana Mordida en https://bit.ly/lmmpremium - Visita nuestra web de noticias en lamanzanamordida.net- Suscríbete a nuestro canal de YouTube en https://bit.ly/YTLMM
Survivor Series is on the way, so of course we have predictions. Before we get to that we talk Full Gear and ask if Miro is Top 10 in AEW excluding nobody. Also, Bang has thoughts on CM Punk's performance and what type of Pay Per View Full Gear is, Respectfully. The WWE may not need authority figures on the show anymore, but we at least explain why it's happening. Cause we don't understand why they won't let Mustafa Ali cook with his new angle. We see big things for King Woods and expect more info on Jay Lethal on this week's #FBCPod.
JJ and Jamie discuss this past weekend's AEW Full Gear PPV, including the crowning achievement of Hangman Adam Page of FINALLY becoming world champion in a classic match versus Kenny Omega, CM Punk and Eddie Kingston bringing the brutality, MJF and Darby Allin showing what the long-term future of AEW holds, Tay Conti stepping up, Bryan Danielson 'redeeming' Miro not in the way he was wanting, plus Inner Circle, the Elite, Jurassic Express, Pac, Andrade, Malakai Black, Cody Rhodes, the Lucha Bros, FTR and MORE! Also, the guys go over their PPV picks to see if a new Total Spotfest Pick champion will be crowned.
Les compartimos la meditación el evangelio según San Lc. 19, 1-10. Para más recursos para encontrarte con Dios en la oración, visita nuestra página web https://my.captivate.fm/www.meditaciondeldia.com (www.meditaciondeldia.com) o síguenos en Instagram https://www.instagram.com/meditaciondeldia_/ (@meditaciondeldia_) y compártenos tu opinión! Este podcast es parte de https://my.captivate.fm/JuanDiegoNetwork.com (JuanDiegoNetwork.com).
The Pro Wrestling Boom Podcast with Jason Powell is a special live episode co-hosted by Jonny Fairplay of "Survivor" fame with live calls and email questions coming out of the AEW Full Gear event. Join us for Pro Wrestling Boom Live on Monday, November 22 coming out of WWE Survivor Series at our new start time of 1CT/2ET...
Work Of Wrestling host Tim Kail is joined by his friend John Macy to review AEW Full Gear. Topics include: The brilliance of MJF vs Darby Allin. A great tag match spoiled by a wonky finish. Brit Baker lacking a good FOIL. The women's division not having enough stars. Miro vs Danielson as match of the year contender. Punk getting color! Dan Lambert needing to just go away. Hangman Adam Page vs Kenny Omega in a stellar match that rewarded the fans. Follow on Twitter @FTKail and www.facebook.com/workofwrestling Thanks for listening!
In this episode of the 411 On Wrestling Podcast, 411's Blake Lovell discusses his AEW Full Gear review including thoughts on Hangman Page vs. Kenny Omega, CM Punk vs. Eddie Kingston, MJF vs. Darby Allin, and much more.*Intro*2:27 MJF vs. Darby Allin*6:33 Lucha Brothers vs. FTR*8:16 Bryan Danielson vs. Miro*12:34 Christian Cage/Jurassic Express vs. Adam Cole/Young Bucks*17:08 Cody/PAC vs. Andrade/Malakai Black*21:26 Britt Baker vs. Tay Conti*24:49 CM Punk vs. Eddie Kingston*29:14 The Inner Circle vs. Men of the Year/ATT*32:39 Hangman Page vs. Kenny OmegaDonate to the GoFundMe for Larry Csonka's family: https://www.gofundme.com/f/larrymania-living-on-in-his-girlsCook's AEW Full Gear 2021 Review: https://411mania.com/wrestling/cooks-aew-full-gear-2021-review/Follow 411Mania on YouTube: https://www.youtube.com/channel/UC7BzHOcmD2ebYPseQwfMZEQFollow Blake on Twitter: http://www.twitter.com/wrestleblake
AEW has put together a loaded card for Full Gear 2021, one of its four major pay-per-views, with a number of top-tier matches exciting Host Adam Silverstein and co-host Chris Vannini as they take a deep dive into he show with Getting Over's trademark AEW Full Gear ultimate preview [11:55]. The guys break down every match, sharing their predictions for Kenny Omega vs. "Hangman" Adam Page for the AEW title, Bryan Danielson vs. Miro in the eliminator tournament final, CM Punk vs. Eddie Kingston, Darby Allin vs. MJF and much more. "The Silver King" and "Vintage" look at whether there will be any title changes, how the booking of these matches will impact AEW going forward and whether this has the potential to be the PPV of the year before providing their pre-show grades. Adam concludes the episode with a look at the latest edition of NXT [1:33:33], which featured better wrestling than usual, a focus on the women's division and the announcement of NXT War Games for December. Follow Getting Over on Twitter @GettingOverCast.
#AEW #AEWDynamite #AEWonTNT AEW World Championship Contract Signing: AEW Champion Kenny Omega and Hangman Adam Page will face each other one last time for the contract signing before they finally collide in the main event of AEW Full Gear. Bryan Danielson vs Rocky Romero: Before facing Miro in the finals of the World Title Eliminator Tournament, Bryan Danielson will be in action against Rocky Romero. He would certainly like to keep his momentum going into Full Gear where he will face Miro in AEW World Title Eliminator Final. Matt Sydal & Lee Moriarty vs Dante Martin & Lio Rush: The team of Lio Rush and Dante Martin will be in a tag-team action against Matt Sydal and Lee Moriarty. This match is coming after Sydal wanted to show how his own trainee Lee Moriarty is coming up. Britt Baker, Jamie Hayter & Rebel vs Tay Conti, Anna Jay, & Thunder Rosa: There will be an intense six-women tag-team match that will feature the AEW Women's Champion Dr. Britt Baker and her challenger at Full Gear Tay Conti. Pac vs Dax Harwood: Dax Harwood, one half of FTR, will be in singles action against PAC, the leader of the Death Triangle. FTR will face Lucha Brothers for AEW World Tag Team Championship at Full Gear. Source: https://www.itnwwe.com/wrestling/aew-dynamite-november-10-2021-details/ * WE HAVE SOME GREAT MERCH ON TEE PUBLIC
The Pro Wrestling Boom Podcast with Jason Powell and ProWrestling.net staffer Colin McGuire previewing the AEW Full Gear pay-per-view, discussing Colin's in-person experience at MLW War Chamber, and much more....
KLB 208 reviews AEW Full Gear 2022 with the CORONATION of Adam Hangman Page as champion over Kenny Omega, CM Punk vs Eddie Kingston wackyness, Bryan Danielson vs Miro brilliance, some GREAT matches, MJF and Darby rule and much more.
KLB 208 reviews AEW Full Gear 2022 with the CORONATION of Adam Hangman Page as champion over Kenny Omega, CM Punk vs Eddie Kingston wackyness, Bryan Danielson vs Miro brilliance, some GREAT matches, MJF and Darby rule and much more.
In a time of transitions, we talk Mox, releases and the silver lining of Miro's gentle caress of Orange Cassidy. Sarah's Old School Wrestling Corner includes some arousing WCW and we get the scoops from kids through this week in wrestling. Let's Podcast!
With Jon Moxley out the tournament, Miro was his replacement - and he's now facing Bryan Danielson at AEW Full Gear 2021! Luke and Oli review AEW Dynamite!Theme song by TALLBuy our new WrestleTalk merchandise hereWrestleTalk In The Office Spotify Playlist: https://open.spotify.com/playlist/2sprWyZxCcqhtbzUuKfd0U?si=txG3hFYjSNOlGYpcDipx2gWrestleTalk Discover Playlist: https://open.spotify.com/playlist/00I22mwo6wwMKdBh6Y8Gtf?si=geesBbqiSuaNkW6SVdn3eQSubscribe to partsFUNknown hereWatch the video version of the WrestleTalk Podcast hereJoin the WrestleLeague and become a Pledge Hammer on Patreon hereFollow Luke Owen @ThisIsLukeOwenFollow Oli Davis @OliDavisFollow Pete Quinnell @PeteQuinnellFollow Tempest @TempestWTFollow Adam Blampied @AdamTheBlampiedFollow Laurie Blake @ElFakidor See acast.com/privacy for privacy and opt-out information.
AEW Dynamite 11/3/21 full show review, results livestream post show with @JDfromNY206 on Off The Script. Tony Khan announced on Twitter Tuesday night that Jon Moxley has entered alcohol rehab, and will be pulled from the AEW World Title Eliminator Tournament. Who will AEW choose to replace Jon Moxley in the tournament to wrestle Orange Cassidy and Bryan Danielson? AEW Dynamite 11/3/21 Results:
Has Mike gone to the dark side? Well, kind of. The guys talk about this week's AEW Dynamite and share thoughts on Moxley, Miro, Orange Cassidy, and more. Plus, listener emails!
Our AEW Dynamite review as Simon Miller talks about Miro vs Orange Cassidy, Cody vs Andrade El Idolo, CM Punk's promo and much more...ENJOY!Follow us on Twitter:@SimonMiller316@WhatCultureWWEFor more awesome content, check out: whatculture.com/wwe See acast.com/privacy for privacy and opt-out information.
Solomonster reviews AEW Dynamite for November 3rd, less than two weeks out from AEW Full Gear and Jon Moxley is OUT of the World Title Eliminator after checking himself into inpatient alcohol rehab. We'll address the Moxley situation up front, plus Miro challenging Bryan Danielson at the PPV, Cody against Andrade, Aerostar & Samuray del Sol challenge FTR for the AAA tag team titles and Solomonster shares some songs from his Spotify playlist that you should be listening to.
Today's wrestling news, including...Huge NXT Star's Contract Expires In December!SHOCK Firing At WWE HQ!Miro Replaces Jon Moxley On AEW Dynamite!Ex-WWE Wrestler Debuts On Dynamite?!ENJOY!Follow us on Twitter:@AdamWilbourn@AndyHMurray@WhatCultureWWEFor more awesome content, check out: whatculture.com/wwe See acast.com/privacy for privacy and opt-out information.
Thanks to Chime and Paint Your Life for sponsoring today's episode of Going In Raw! Go to http://www.chime.com/raw to get started with Chime! Text RAW to 64-000 to get 20% and free shipping! Time Stamps 00:00 Show Starts 01:15 Backstage Details On Bray Wyatt's Creative Frustration In WWE 10:17 AEW Dynamite In A Nutshell 13:51 Danielson vs Miro Set For Full Gear 19:52 Andrade Defeats Cody With Help From FTR 22:41 Could Arn Anderson Turn On Cody? 25:40 Alan Angels vs Kenny Omega 27:07 Malakai Black Promo 27:38 CM Punk Promo 29:12 Miro Promo 30:00 Superkliq Interview 31:45 Ruby Soho/Kris Statlander Video Package 32:21 Aerostar & Samuray Del Sol vs FTR 35:10 Hikaru Shida Interview 36:00 Inner Circle Promo 39:50 Matt Sydal & Lee Moriarty/Lio Rush & Dante Martin Interview 40:59 Jamie Hayter vs Anna Jay 41:57 Jade Cargill & Mark Sterling Promo 42:40 MJF Promo 44:58 Andrade El Idolo vs Cody Rhodes 46:13 John Silver Interview 47:07 The Bunny/Red Velvet Video Package 47:28 Orange Cassidy vs Miro 48:53 Friendo Mailbag Sources: http://www.fightfulselect.com https://www.wrestlinginc.com/news/2021/11/gcw-owner-says-bray-wyatt-isnt-interested-in-making-the-rounds-on-the-indies/
Running Time: 2 Hours 5 MinutesHosted by Don Tony Topics Discussed: The day MOX Autobiography hits stores, Jon Moxley enters an inpatient alcohol rehabilitation program. DT and Mish just discussed alcoholism and other vices on 11/1/21 show after what just happened with Tammy 'Sunny' Sytch, Now with Jon Moxley entering rehab, another very serious discussion was had on this episode about the disease of alcoholism, addiction and other vices. Props to the wrestling community coming together to show support not only for Jon Moxley, but for the every day 'Joe' battling as well. DT also recapped AEW Dynamite 11/3/21 and NXT 11/2/21 episode and rating. One Jon Moxley 'MOX' Book Giveaway is still open to our viewers. The winner will be picked live next week. The winners of the (3) Mandy Rose prize giveaways were picked live during this episode. DT ended the show showing a very funny piece of Sting WCW Beanie Bag Memorabilia. You'll definitely chuckle at the design. Enjoy! AEW Dynamite Results (11/03/21): Kenny Omega (c) def Alan Angels (Non-Title Match).. FTR (c) def Samuray del Sol (Kalisto) and Aero Star (Open Challenge for AAA Tag Team Titles).. Jamie Hayter def Anna Jay (Round One: TBS Women's Title Tournament).. Andrade El Idolo def Cody Rhodes.. Miro def Orange Cassidy (Heavyweight Championship Eliminator Tournament Semi-Final) AEW Rampage Preview (11/05/21): Adam Cole vs John Silver.. Red Velvet vs The Bunny (Round One: TBS Women's Title Tournament).. Eddie Kingston Face To Face with CM Punk NXT 2.0 Results (11/02/21): Dakota Kai def Cora Jade.. Xyon Quinn def Robert Stone.. Raul Mendoza and Joaquin Wilde w/ Elektra Lopez def Von Wagner and Kyle O'Reilly.. Bron Breakker def Andre Chase.. Solo Sikoa def Jeet Rama.. Boa def Grayson Waller.. Trick Williams and Carmelo Hayes def Dexter Lumis and Johnny Gargano CLICK HERE to WATCH the VIDEO version of WEDNESDAY NIGHT DON-O-MITE 11/03/21 Episode 110 RIGHT CLICK AND SAVE to download the AUDIO version of WEDNESDAY NIGHT DON-O-MITE 11/03/21 Episode 110 CLICK HERE for the COMMERCIAL FREE AUDIO version of WEDNESDAY NIGHT DON-O-MITE 11/03/21 Episode 110 CLICK HERE for the COMMERCIAL FREE VIDEO version of WEDNESDAY NIGHT DON-O-MITE 11/03/21 Episode 110 CLICK HERE to listen to WEDNESDAY NIGHT DON-O-MITE 11/03/21 Episode 110 online CLICK HERE to WATCH the VIDEO episode of BREAKFAST SOUP RAW 11/01/2021 RIGHT CLICK AND SAVE to download the AUDIO episode of BREAKFAST SOUP RAW 11/01/2021 CLICK HERE for the COMMERCIAL FREE AUDIO episode of BREAKFAST SOUP RAW 11/01/2021 CLICK HERE for the COMMERCIAL FREE VIDEO episode of BREAKFAST SOUP RAW 11/01/2021 CLICK HERE to WATCH the VIDEO episode of THE DON TONY SHOW 10/30/2021 RIGHT CLICK AND SAVE to download the AUDIO episode of THE DON TONY SHOW 10/30/2021 CLICK HERE for the COMMERCIAL FREE AUDIO episode of THE DON TONY SHOW 10/30/2021 CLICK HERE for the COMMERCIAL FREE VIDEO episode of THE DON TONY SHOW 10/30/2021 CLICK HERE to LISTEN ONLINE to THE DON TONY SHOW 10/30/2021 CLICK HERE to WATCH the VIDEO episode of AMA Q&A w/ DON TONY (#44) 10/28/2021 RIGHT CLICK AND SAVE to download the AUDIO episode of AMA Q&A w/ DON TONY (#44) 10/28/2021 CLICK HERE for the COMMERCIAL FREE AUDIO episode of AMA Q&A w/ DON TONY (#44) 10/28/2021 CLICK HERE for the COMMERCIAL FREE VIDEO episode of AMA Q&A w/ DON TONY (#44) 10/28/2021 CLICK HERE to listen to AMA Q&A w/ DON TONY (#44) 10/28/2021 online CLICK HERE to access previous episodes for all the shows! ================= Want to buy a Cuppa Coffee ☕ to DT? Check out the new $1 Patreon Tier! Visit http://www.Patreon.com/DonTony OR https://www.buymeacoffee.com/dontony DON TONY IS NOW ON INSTAGRAM, YOUTUBE, AND TWITCH! CLICK HERE to SUBSCRIBE TO DON TONY's YOUTUBE CHANNEL CLICK HERE to SUBSCRIBE TO DON TONY's TWITCH CHANNEL CLICK HERE to JOIN DON TONY's INSTAGRAM CHANNEL ================= REMINDER: 'WEDNESDAY NIGHT DON-O-MITE' RETURNS *LIVE* NEXT WEDNESDAY (11/10/2021) at 10:05PM EST immediately following AEW Dynamite on YOUTUBE (CLICK HERE) WND covers AEW, NXT, NWA. MLW, Impact Wrestling, NJPW, ROH, and much more. In other words, everything except WWE Raw and Smackdown. =============== REMEMBER, 'RETRO DON TONY AND KEVIN CASTLE EPISODES' ARE NOW EXCLUSIVELY ON PATREON (as of Sept 1, 2020). By signing up to DTKC Patreon, you'll gain access to all episodes of 'Don Tony And Kevin Castle Show' from 2017 to Summer 2020. 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What a treat it is to talk to one of our favorite artists, Mimi O Chun, who just mounted her first gallery show! Deeply impressive, we know. Speaking of impressive, there's one department store that's doing it for us lately, and we (predictably) have a lot to say about that. Friends, a contest. Submit your best stab at a description for this podcast via voicemail to 833-632-5463, email to firstname.lastname@example.org, or IG DM to @athingortwohq. There's Professional Enthusiast merch in store for the winner… The lore of the set of tires being returned to Nordstrom: It's true. If you're in the Phoenix area—or will be between now and January—go see Mimi O Chun's show It's all cake at the Scottsdale Museum of Contemporary Art. Watch this video for a taste of Mimi's work and, dear god, please follow her on IG. “Museum of Oat Dreams (for One)”—wowowow. Stuffed Hipster Emblems! Mimi's sister Miro is an amazing ceramicist, too: Check out Miro Made This for her work. Find a professional counselor with BetterHelp—10% off your first month with our link. Get moving with Girlfriend Collective's sustainable, ethically made activewear. $25 off your first purchase of $100 or more when you use our link. Grow thicker, healthier hair with Nutrafol. Your first month's subscription is $15 off with the code ATHINGORTWO. YAY. Produced by Dear Media
How can your creations help others to be and love their true eccentric self? Brandi Carlile, multi Grammy winning singer-songwriter, producer, and NYT bestselling author has always loved music, but her love for people was the real impetus for her entire journey. She shares how to create community, what inspired her new album In These Silent Days, how you can embrace your gifts to be an advocate and an ally, and why you need to write your story. - Join the Insiders Club for exclusive minisodes and behind the scenes content! https://cathyheller.com/insider - Listen to Brandi's new album In These Silent Days https://brandicarlile.lnk.to/inthesesilentdays - Follow Brandi on Instagram @brandicarlile - Read Brandi's memoir Broken Horses https://brokenhorsesbook.com/ - Thanks Cove! Go to WithCove.com/DREAMJOB for 50% off your first month of medication and free 2 day shipping. - Thanks Miro! Miro.com/dreamjob to start your free account - Thanks Betterhelp! For 10% off your first month go to Betterhelp.com/dreamjob - Thanks Truebill! Truebill.com/DREAMJOB - it could save you hundreds a year.