Podcasts about Miro

Today's guest is Shilpa Uskokovic, senior food editor at Bon Appétit and co-owner of Hani's Bakery in New York City. Shilpa is a Chennai-born CIA grad who worked in fine dining restaurants before transitioning to the test kitchen. She and her husband, Miro, own and operate Hani's, a bakery in the East Village with nostalgic and seasonal treats.Shilpa joins host Jessie Sheehan to talk about her first bake (a Victoria sponge cake), the magic of Chennai tea stalls, Bon Appétit's Bake Club, and why Hani's location means so much to her. Then, the duo dive into her Peanut Butter Rice Crispy Treats With Brown Butter (with two secret ingredients!) and the story behind Hani's pistachio halvah version.Click here for Shilpa's Peanut Butter Rice Crispy Treats With Brown Butter recipe on Bon Appétit.Thank you to California Prunes for their support. Jubilee L.A. tickets are on sale now!Subscribe here to get The Italy Issue, out this September.Visit cherrybombe.com for subscriptions, show transcripts, and tickets to upcoming events.More on Shilpa: Instagram, Hani's Bakery, Bon Appétit recipesMore on Jessie: Instagram, “Salty, Cheesy, Herby, Crispy Snackable Bakes” cookbook

Matt LeMay spent 13 years as a music critic at Pitchfork before becoming one of product management's most influential voices. He's consulted with companies from startups to Fortune 500s and authored two essential PM books, including Impact-First Product Teams. After watching countless product teams get laid off despite “doing everything right,” he discovered a harsh truth: most PMs are optimizing for the wrong things.In this conversation, you'll learn:1. The one question that predicts if your team will survive the next layoffs (and why most teams can't answer it)2. Why following product “best practices” perfectly can actually accelerate your path to unemployment3. The “low-impact PM death spiral”—how teams accidentally make themselves irrelevant4. How to push back on executives without saying “no” (the options, plus a recommendation framework)5. The counterintuitive reason why the happiest PMs are also the most commercially minded6. The Liz Phair review that made Matt an internet villain for 22 years—and what it taught him about product management—Brought to you by:Enterpret—Transform customer feedback into product growth: https://enterpret.com/lennyPragmatic Institute—Industry‑recognized product, marketing, and AI training & certifications: https://pragmaticinstitute.com/lennyClaude.ai—The AI for problem solvers and enterprise: http://claude.ai/—Transcript: https://www.lennysnewsletter.com/p/the-one-question-that-saves-product-careers-matt-lemay—My biggest takeaways (for paid newsletter subscribers): https://www.lennysnewsletter.com/i/168109376/my-biggest-takeaways-from-this-conversation—Where to find Matt LeMay:• Instagram: https://www.instagram.com/mttlmy• LinkedIn: https://www.linkedin.com/in/mattlemay/• Website: https://mattlemay.com/—Where to find Lenny:• Newsletter: https://www.lennysnewsletter.com• X: https://twitter.com/lennysan• LinkedIn: https://www.linkedin.com/in/lennyrachitsky/—In this episode, we cover:(00:00) Introduction to Matt LeMay(04:23) Matt's background and transition to product management(06:47) The goal of Matt's new book(12:00) How to stress test your thinking as a PM(15:32) Thinking like the CEO(17:33) The role of a product manager(23:36) The low-impact PM death spiral(27:47) Case study: Mailchimp's transition to a platform company(32:53) Radical acceptance(41:24) Embracing constraints in product management(44:23) Steps to become an impact-first product team(49:38) Setting effective goals(01:02:15) Prioritization and impact estimation(01:07:58) Navigating stakeholder management(01:12:35) Summarizing the 3 steps(01:16:36) Lightning round and final thoughts—Referenced:• Pitchfork: https://pitchfork.com/• Daniel Ek's memo: https://newsroom.spotify.com/2023-12-04/an-update-on-december-2023-organizational-changes/• How to create a winning product strategy | Melissa Perri: https://www.lennysnewsletter.com/p/how-to-create-a-winning-product-strategy• Everything you've ever wanted to know about SAFe and the product owner role | Melissa Perri (author, founder of Product Institute): https://www.lennysnewsletter.com/p/product-owners-melissa-perri• Mailchimp: https://mailchimp.com/• Intuit: https://www.intuit.com/• Natalia Williams on LinkedIn: https://www.linkedin.com/in/nataliatwilliams/• The ultimate guide to OKRs | Christina Wodtke (Stanford): https://www.lennysnewsletter.com/p/the-ultimate-guide-to-okrs-christina• Miro: https://miro.com/• Prioritizing: https://www.lennysnewsletter.com/p/prioritizing• Temptation Island on Netflix: https://www.netflix.com/title/81744518• Mark L. Walberg's website: https://markwalbergtv.com/about• Antiques Roadshow on PBS: https://www.pbs.org/wgbh/roadshow/• Milkman amp: https://milkmansound.com/collections/amplifiers/products/the-amp• Matt's review of Liz Phair's self-titled album: https://pitchfork.com/reviews/albums/6255-liz-phair/• Pitchfork Critic Apologizes for Bashing Liz Phair Album; Singer Graciously Accepts: https://variety.com/2019/music/news/pitchfork-critic-apologizes-liz-phair-album-review-zero-score-1203326897/• RedMonk: https://redmonk.com/—Recommended books:• Product Management in Practice: A Practical, Tactical Guide for Your First Day and Every Day After: https://www.amazon.com/Product-Management-Practice-Practical-Tactical/dp/1098119738/r• Impact-First Product Teams: Define Success. Do Work That Matters. Be Indispensable.: https://www.amazon.com/Impact-first-Product-Teams-Success-Indispensable/dp/B0DVH4R3QJ• Escaping the Build Trap: How Effective Product Management Creates Real Value: https://www.amazon.com/Escaping-Build-Trap-Effective-Management/dp/B08B46C8R1/• Radical Focus: Achieving Your Most Important Goals with Objectives and Key Results: https://www.amazon.com/Radical-Focus-Achieving-Important-Objectives/dp/0996006028• The Wisdom of Insecurity: A Message for an Age of Anxiety: https://www.amazon.com/Wisdom-Insecurity-Message-Age-Anxiety/dp/0307741206/—Production and marketing by https://penname.co/. For inquiries about sponsoring the podcast, email podcast@lennyrachitsky.com.Lenny may be an investor in the companies discussed. To hear more, visit www.lennysnewsletter.com

This is a preview of a premium episode. Head to Design Better to hear the whole thing: https://designbetterpodcast.com/p/tim-brown Sometimes your career takes an unexpected turn—and that pivot can lead to something bigger than you imagined. Tim Brown, co-founder of Allbirds, has been there. After a stint as a professional soccer player, Tim found himself on a different path—one that led to creating a simple wool sneaker that would grow into a movement for sustainable fashion. We spoke with Tim about how he and his co-founder used design thinking to tackle everything from material innovation to business strategy, the importance of being transparent about both successes and failures, and what it really takes to start a mission-driven company. Tim also shares how his athletic background shaped his approach to leadership and why having constraints can actually fuel creativity. Bio Tim is the co-founder of Allbirds. He is the creative vision behind the brand, with an eye for all things design. Prior to co-founding Allbirds in 2016, Tim was part of the New Zealand soccer team that reached the 2010 World Cup – a generational achievement for the nation. *** Premium Episodes on Design Better This is a premium episode on Design Better. We release two premium episodes per month, along with two free episodes for everyone. Premium subscribers also get access to the documentary Design Disruptors and our growing library of books: You'll also get access to our monthly AMAs with former guests, ad-free episodes, discounts and early access to workshops, and our monthly newsletter The Brief that compiles salient insights, quotes, readings, and creative processes uncovered in the show. Upgrade to paid *** Visiting the links below is one of the best ways to support our show: Miro: Miro's Innovation Workspace is an intelligent platform that brings people and AI together in a shared space to do great work. Whether your role is UX, DesignOps, product management, marketing, or anything adjacent, Miro will help you be better at your job because it makes it easier to work together. Help your teams get great done with Miro. Check out Miro.com to find out how. Masterclass: MasterClass is the only streaming platform where you can learn and grow with over 200+ of the world's best. People like Steph Curry, Paul Krugman, Malcolm Gladwell, Dianne Von Furstenberg, Margaret Atwood, Lavar Burton and so many more inspiring thinkers share their wisdom in a format that is easy to follow and can be streamed anywhere on a smartphone, computer, smart TV, or even in audio mode. MasterClass always has great offers during the holidays, sometimes up to as much as 50% off. Head over to http://masterclass.com/designbetter for the current offer.

Wine Road Podcast Episode 233 Summary Hosts Marci Gordon and Beth Costa welcome Miro Tcholakov, winemaker at Trentadue Winery, for a lively discussion about wine, winemaking, and his journey in the industry. Key Highlights: Featured Wines: Miro introduces a Rosé of Sangiovese (Rosato) and a Sauvignon Blanc under the La Storia label. The Rosato is made using the "bleeding" method from old and new vineyards, while the Sauvignon Blanc marks a shift in branding for Trentadue. Winery Overview: Trentadue Winery, located in Geyserville, is one of Sonoma County's oldest wineries, bonded in 1969. Miro has been with the winery for 26 years, overseeing significant updates and producing estate-grown wines like Sangiovese, Malbec, and Montepulciano. Miro's Background: Originally from Bulgaria, Miro shares stories of his winemaking roots, including childhood memories of family winemaking and his early career in the U.S. He started his own label, Miro Cellars, focusing on Zinfandel and Petite Sirah. Events at Trentadue: Upcoming events include the Taste Destination 128 Barbecue Cook-Off (Aug 23) and the Lobster Feast (Sept 13). The winery also offers gondola vineyard tours and hosts weddings. Cultural Insights: Miro reflects on his upbringing in Bulgaria, his family's winemaking traditions, and his adventurous spirit, including spelunking expeditions in Europe. Additional Mentions: Lodging Recommendation: The Stavrand in Guerneville, a luxurious property surrounded by redwoods, was highlighted for visitors. Harvest Wine Trail: A one-day event on Sept 12 featuring 30 wineries offering unique harvest experiences. Miro's passion for winemaking and storytelling shines throughout the episode, making it a delightful listen for wine enthusiasts.

MERCH IS HERE: https://storyofthefight.etsy.comALERT: Next week you are welcome to join us LIVE on our YouTube Channel at 9am PST/11am CST if you wanna comment and laugh along with Will, Miro, and Rich! Otherwise, hit us up any way you like including by email to have your questions answered in our mailbag episode! Please leave a rating and a review along with a subscription, and check out our YouTube channel to like & subscribe!Video Episode in Full: ⁠https://www.youtube.com/watch?v=B22gQdQHQUshttps://Instagram.com/StoryoftheFighthttps://Twitter.com/StoryoftheFighthttps://Twitch.tv/storyofthefightTikTok: @StoryoftheFightFacebook Group: https://m.facebook.com/home.php#!/groups/903248290491045?group_view_referrer=search---00:00:00 - Welcome & Intros UFC Vegas 10900:02:55 - Anthony Hernandez vs Roman Dolidze 00:17:35 - Steve Erceg vs Ode Osbourne00:23:36 - Andre Fili vs Christian Rodriguez00:28:35 - Christian Leroy Duncan vs Eryk AndersPrelims00:31:20 - Julius Walker vs Raffael Cerqueira00:35:50 - Elijah Smith vs Toshiomi Kazama 00:43:55 - Joselyne Edwards vs Priscila Cachoeira 00:49:05 - Uros Medic vs Gilbert Urbina 00:52:00 - Administrative Details/Next Episode Preview/Outro

Instagram de Juan: vidaperra_com Web: www.vida-perra.com Email: educadogs@vida-perra.com 👉🏼 ¿Se te dan bien los perros y sientes algo especial por ellos? Seguro que sonríes cada vez que ves uno y en tu móvil hay más fotos de tu perro que de tu familia ;-) ¿Te gustaría aprender a entender, comunicarte y resolver problemas caninos a otro nivel? ¿Crees que serías buen educador o educadora canina? 🎯 Has pensado alguna vez en poder vivir a tiempo completo o parcial dedicándote a la educación canina. Si todo este mundillo de perros te llama la atención y quieres aprenderlo todo sobre ellos para sentir esta motivación en tu vida, esta en esta web: www.profesionalcanino.com

If your LinkedIn feed looks like a museum of giant n8n screenshots and “comment to get the guide” posts…good. That means the playbook works—when you do it right. Paolo breaks down the exact framework his agency uses to turn LinkedIn into a repeatable inbound lead engine for B2B—especially SaaS, agencies, and info businesses.What You'll LearnLead magnet mechanics that still crush: how to pick the right asset (templates vs. guides), formats that perform (Notion docs, Miro boards, short scroll videos), and the “perceived value + curiosity + scarcity” combo.Hooks that make people click “See more”: trigger desire, fear, or curiosity in the first 3 lines.Pattern interrupts that boost reach: why oversized workflows, zoom-ins, and 10-second sped-up videos spike hover time and help the algo.Profile-as-landing-page: how to structure your headline, Featured section, and CTAs to funnel traffic without tanking post reach.Nurture after the comment: DM prompts that qualify intent, when to drop case studies, and how to avoid low-intent “free audit” traps.Where this shines: B2B SaaS, agencies, consultants/coaches—audiences that are active on LinkedIn and buy from content.Paolo's Playbook (Step-by-Step)Pick the problem (one ICP pain your offer solves).Choose the asset format based on buyer type:Done-for-you buyers → plug-and-play templates.Education/info buyers → guides/videos.Design the preview media to signal value and create curiosity:Notion table of contents screenshot, massive Miro flow, or a 10-sec scroll video.Write the post like this:3-line hook (desire/fear/curiosity).Promise + what's inside.CTA to comment (optionally “repost for priority”).Light scarcity (e.g., 48-hour window).Delivery & DMs:Send the asset, ask an easy reply (“Are you posting on LinkedIn yet?”).Qualify with 1–2 follow-ups, then make a clear offer with outcomes + timeline (+ guarantee if you have one).Nurture cadence (next 2–3 days):Day 1: Case study (story format: before → intervention → after; CTA to book).Day 2: Technical value post (lower engagement is fine; it nurtures).Add strongest case studies to Featured on your profile.Links without nuking reach:Push to profile/Featured or drop links in comments; edit the post later to add the link after it's cooked.Tactical NuggetsComments > Likes (weightier signal + more hover time).Avoid bot pods; if you coordinate engagement, keep it real accounts and relationships.For SaaS without a free trial, push to a free setup/usage guide that inherently requires the product.Use storytelling in case studies; people remember transformations, not dashboards.If you're running volume lead magnets, expect lower engagement on deep-dive posts—that's normal and still effective.Tools & Formats MentionedNotion (TOC screenshot as lead magnet preview)Miro (big workflow screenshots)n8n (automation diagrams that stop the scroll)Short scroll videos (10–15s, autoplay pattern interrupt)AI voice agent (optional MOFU experiment to educate and qualify at scale before handing off to a human)Who This Works Best ForB2B SaaS (often top performer)AgenciesConsultants/CoachesAny ICP that's active on LinkedIn and buys based on content/authoritySponsorTalent Fiber — Hire world-class global talent (engineers with 7+ years' experience, U.S. time zones, excellent English) at ~⅓ U.S. cost. They're an outsourced HR partner, handling compliance, payroll, and employee happiness—with a free replacement if it doesn't work out. Learn more: talentfiber.comConnect with PaoloLinkedIn: https://www.linkedin.com/in/leadgenwiz/

MERCH IS HERE: https://storyofthefight.etsy.comThank you so much ONE Championship for letting us use your footage!ATTRIBUTIONSSOURCE: https://www.youtube.com/@ONEChampionshipCREATED BY: ONE ChampionshipALERT: Next week you are welcome to join us LIVE on our YouTube Channel at 9am PST/11am CST if you wanna comment and laugh along with Will, Miro, and Rich! Otherwise, hit us up any way you like including by email to have your questions answered in our mailbag episode! Please leave a rating and a review along with a subscription, and check out our YouTube channel to like & subscribe!Video Episode in Full: https://youtube.com/live/chvXwL8ulJkhttps://Instagram.com/StoryoftheFighthttps://Twitter.com/StoryoftheFighthttps://Twitch.tv/storyofthefightTikTok: @StoryoftheFight---00:00:00 - Welcome & Intros UFC Vegas 10800:02:26 - Tatsuro Taira vs Hyun Sung Park00:13:20 - Chris Duncan vs Mateusz Rębecki00:22:25 - Esteban Ribovics vs Elves Brener00:27:16 - Neil Magny vs Elizeu Zaleski00:31:23 - Kevin Vallejos vs Danny SilvaPrelims00:34:00 - Rinya Nakamura vs Nathan Fletcher00:35:55 - Moment of Silence00:36:23 - Bonuses00:38:17 - ONE Fight Night 3400:39:14 - Regian Eersel vs George Jarvis00:49:13 - Shamil Gasanov vs Garry Tonon00:54:40 - Kang Ji Won vs Ryugo Takeuchi 00:57:44 - Suakim vs Zafer Sayik01:00:40 - Ellis Barboza vs Shamil Adukhov01:06:35 - Bonuses#UFCVegas108 #ONEFightNight34 #TatsuroTaira

Anamaria Ungureanu: Building Self-Awareness in Overly-Technical Product Owners Read the full Show Notes and search through the world's largest audio library on Agile and Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. The Great Product Owner: The Master Storyteller Anamaria highlights a Product Owner who excelled at storytelling and vision communication, making every team member feel aligned with project goals. This exceptional PO consistently explained the "why" behind requirements and painted compelling pictures of how the team's current work would create future value. Their storytelling ability kept the team engaged and motivated, demonstrating how great Product Owners apply agile mindset principles to create shared understanding and purpose. The Bad Product Owner: The Monologue Specialist Anamaria describes a technically-skilled Product Owner who transitioned from a tech lead role but fell into the anti-pattern of excessive monologuing during sprint planning sessions. This PO, despite good intentions, overwhelmed the team with lengthy technical details, causing developers to withdraw from interactions and leaving them confused about project purposes. Through one-on-one coaching focused on building self-awareness and establishing working agreements, Anamaria helped this PO learn to communicate more effectively and engage collaboratively with the team. Self-reflection Question: How do you help Product Owners transition from technical expertise to effective team communication, and what signs indicate when detailed explanations become counterproductive monologues? [The Scrum Master Toolbox Podcast Recommends]

Anamaria Ungureanu: Tracking Scrum Team Behavioral Evolution Over Time Read the full Show Notes and search through the world's largest audio library on Agile and Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. Anamaria defines Scrum Master success by focusing on team behavioral trends and performance evolution over time. She monitors how teams increase trust with stakeholders, demonstrate commitment, and apply agile behaviors consistently. Her approach emphasizes seeking regular feedback from stakeholders and conducting honest self-assessments to ensure the Scrum Master role is truly maximizing team performance. Success isn't measured by a single moment but by sustained positive change in team dynamics and delivery capabilities. Featured Retrospective Format for the Week: Stop/Start/Continue with Enhanced Focus Anamaria recommends the classic Stop/Start/Continue format but emphasizes the importance of varying the questions and bringing both quantitative and qualitative data to drive meaningful conversations. She suggests picking specific themes for each retrospective (like testing) and ensuring that discussions lead to concrete, actionable outcomes rather than just surface-level feedback. Self-reflection Question: How do you currently measure your effectiveness as a Scrum Master, and what trends in your teams indicate genuine progress versus superficial compliance? [The Scrum Master Toolbox Podcast Recommends]

Title: How to Make Millions with Vending Machines with Mike Hoffman Summary: In this conversation, Seth Bradley and Mike Hoffman delve into the world of vending machines as a business opportunity. Mike shares his journey from a Midwest farm boy to a successful entrepreneur in the vending industry, highlighting the evolution of vending technology and the potential for passive income. They discuss the importance of location, understanding demographics, and the scalability of vending routes. Mike emphasizes the need for upfront work and learning before delegating tasks, while also addressing the misconceptions surrounding passive income in the vending business. In this conversation, Seth Bradley and Mike discuss various aspects of entrepreneurship, particularly in the vending machine business. They explore the importance of capital raising, the journey of self-discovery, influences that shape business decisions, and the definition of success. The dialogue emphasizes the significance of flexibility, discipline, and focus in achieving entrepreneurial goals, while also touching on financial milestones and the attributes that distinguish successful entrepreneurs. Links to Watch and Subscribe:   Bullet Point Highlights: Mike's journey from a classic Midwest farm boy to a successful entrepreneur. The evolution of vending machines from traditional to smart technology. Understanding the importance of location in the vending business. The analogy of baseball levels to describe starting in vending. Scaling up from single A to big leagues in vending routes. The significance of demographics in product selection for vending machines. The potential for passive income with proper systems in place. The need for upfront work before achieving passivity in business. Vending is not a get-rich-quick scheme; it requires dedication. The future opportunities in the vending industry are expanding rapidly. Raising capital can dilute ownership but may be necessary for rapid growth. Self-discovery often leads to unexpected career paths. Influences in business can come from personal experiences rather than just mentors. Success is often defined by the ability to prioritize family and flexibility. Entrepreneurs work harder than in traditional jobs but gain flexibility. Discipline is crucial for saying no to distractions. Successful entrepreneurs often focus on niche markets. High foot traffic locations are ideal for vending machines. AI is transforming business operations and efficiency. Networking and connections can lead to valuable opportunities. Transcript: Seth Bradley, Esq. (00:04.898) Mike, what's going on buddy? Doing great brother, doing great. How about you?   Mike (00:06.748) Don't worry,   Mike (00:11.664) Good, I'm a little flustered. I usually have my mic set up over here, but I guess we just moved and it's not here today. I guess, yeah, new office and it's been a whole hot mess.   Seth Bradley, Esq. (00:19.822) New office or what?   Seth Bradley, Esq. (00:27.862) Nice man, nice. I see you got the whiteboard cranking back there. Love to see that.   Mike (00:33.114) Always. I love your background. That's sweet.   Seth Bradley, Esq. (00:38.03) Thanks man, yeah, I'm on camera all the time so I like I need to just build this out instead of using like a green screen so Made the investment made it happen   Mike (00:44.86) Totally.   Yeah, absolutely.   Seth Bradley, Esq. (00:49.442) Have we met in person or not? I don't know if we've met at a Wealth Without Wall Street event or I couldn't tell. Okay. No, I did not go to Nashville last year.   Mike (00:58.478) I don't think so. don't think you're... Were you in Nashville last year?   Mike (01:04.634) No, okay. No, I don't think we've met in person. Yeah.   Seth Bradley, Esq. (01:08.256) Okay, all good, man. All good. Well, cool. I'll just go over the format real quick. We'll do kind of a shorter recording. We're do like 30 minutes, something like in that range. And then we'll just kind of like break. And then I'll, want to record a couple of other quick segments where I call it Million Dollar Monday. I'm kind of asking you about how you made your first, last and next million. And then 1 % closer, which would just be kind of what separates you, what makes you the   top 1 % in your particular vertical. So we'll just kind of record those separately. Those will be real short, like five minutes or so.   Mike (01:44.924) Okay, yeah, I'll follow your lead. All good.   Seth Bradley, Esq. (01:47.15) Cool. Cool. Let's see. I think I already have this auto recording. So we're already recording. So I'll just jump right in.   Mike (01:55.377) Okay.   Seth Bradley, Esq. (01:57.782) Welcome to Raise the Bar Radio, hosted by yours truly Seth Bradley. We today we've got Mr. Passive, Mike Hoffman. Mike, welcome to the show.   Mike (02:08.189) Thank you for having me fired up to be here.   Seth Bradley, Esq. (02:10.855) Absolutely man, really happy to have you on. I know it's been a little bit of a trek here to get our schedules lined up, but really stoked to have you on today, man. I see you said you moved into a new office. You've got the whiteboard cranking, so love to see it.   Mike (02:25.372) yeah, whiteboards are the only place I can get my thoughts down.   Seth Bradley, Esq. (02:29.399) Yeah, man, it makes a difference when you actually write something rather than type it or even on a mirror board where you're doing it online. just there's something about physically writing something down.   Mike (02:41.328) You know, I'm glad you said that because yesterday I flipped to Seattle for a quick work trip and I didn't have wifi and I literally had three pages of just, I, was so like the clarity of some of these kinds of bigger visions I have now from just being able to write for an hour on a flight was, I was like, man, I gotta do this more often.   Seth Bradley, Esq. (03:00.363) Yeah, for sure. The key though is once you write it down, it just doesn't go into the trash or into a black hole somewhere where you never see it again. So that's kind of the disadvantage there. If you have it on your computer and you're taking notes or you have it on a mirror board, at least it's there to reference all the time. If you write it down on paper, sometimes, I've got my Raze Masters book right here for notes, but it's like, it might go into the abyss and I'll never look at it again. So you gotta be careful about that.   Mike (03:27.184) Yeah, yeah, I need to check out the Miro boards. I've heard a lot of good things about them.   Seth Bradley, Esq. (03:31.467) Yeah, yeah. Awesome, Mike. Well, listen, for our audience who doesn't know anything about you, maybe just tell them, you know, tell them a little bit about your background. Tell them about your your main business and we can take it from there.   Mike (03:43.354) Yeah. So I think for those that don't know about me, I'm a classic Midwest farm boy started with a classic, you know, showing cattle at the county fair and all of that and had a lemonade stand growing up. And then my first job was actually at McDonald's, you know, thinking about the whole success of that business model. But when I was coaching and, out of college, I got my first rental and I was like, wow, this is crazy. making money without.   really much time involved. and then with my work in Silicon Valley, know, Seth, was classic Silicon Valley, you know, cutthroat job that, startup life and traveling three weeks out of the month. And I was on, I was in airports all the time. And was like, these vending machines I would run into at airports were just so archaic. And so I went down this path of like unattended retail and kind of the future of, of that. And that's really where I just see a huge opportunity right now.   And so it's kind of what led me into all these different income streams that I'm passionate about.   Seth Bradley, Esq. (04:49.431) That's awesome, man. Well, let's dive into that a little bit deeper. me about these income streams. It centers around vending machines, right? But I'm sure there's a lot more to it. I'm sure there's a lot of different entry points for people. Maybe just kind of give us a general synopsis to start out.   Mike (05:06.78) Yeah, so I think the big thing with, you know, if we're talking vending specifically as an income stream, you know, most people think of vending as the traditional machines where you enter in a code, you put your card on the machine and then a motor spirals down a Snickers bar or a soda and you go into the chute and grab it.   Nowadays, there's these smart machines that literally you just unlock the door, or even if you go into, land in the Vegas airport right at the bottom of the escalator where it says, welcome to Las Vegas, there's a 7-Eleven with gates and AI cameras, and there's no employees in the 7-Eleven. And it just tracks whatever you grab and to exit the gate, you have to pay for it. So like, there's just this huge market now where we just installed it in urgent care.   less than two months ago and we can do over the counter meds in that machine because it doesn't have to fit into a motor. It's just shelf space. You identify with the planogram with the AI cameras like, okay, Dayquil in this slot or Salad in this slot and then whatever they grab, gets charged to the person that pulls it from it.   Seth Bradley, Esq. (06:15.469) That's interesting, man. Yeah, I mean, my initial thought too, was just like the traditional old vending machine where you're getting a candy bar or a cola out of there. But yeah, nowadays, now that you mentioned that, you see this more and more every single day where you've got these scanners, you've got kind of self-checkout, that sort of thing. So that's kind of, that expands that world and really opens it up to the future, right? Like it just really, that's what we're trying to get to, or at least we think we wanna get there, where we're kind of removing humans and...   kind of working with technologies and things like that.   Mike (06:49.488) Yeah, and I think, you know, removing the whole human thing. mean, those machines still got to get stocked and you know, there's not robots running around doing that. But I just come back to, I was a Marriott guy when I was on the road all the time and I'd go to these grab and goes at a Marriott and grab a, the end of the night, I'd grab like a little wine or an ice cream sandwich. And I literally had to go wait in line at the check-in desk behind three people checking in just to tell them, Hey, put these on.   room charge and I was like if I had a checkout kiosk in that grab-and-go I could have just removed all the friction for this customer experience.   Seth Bradley, Esq. (07:27.772) Right, 100%. Yeah, I mean, there's a place and time for it and there's more and more applications for it that just pop up every single day and you can kind of spot that in your life as you're just kind of moving through, whether you're checking into your hotel or whatever you're doing.   Mike (07:41.456) Yeah, yeah. So that's just kind of what excites me today.   Seth Bradley, Esq. (07:45.973) Yeah, yeah, so when a stranger asks you what you do just in the street, what do you tell them? Because I have a hard time answering that question sometimes too, but I'd love to hear what your answer is.   Mike (07:56.804) Yeah, I would just say it depends on the day. You know, what do you do or what's your, you know, it's like at the golf course when you get paired up with a stranger and they're like, tell me about what you do for your career. And I just say, I'm a classic entrepreneur. And then I'm like, well, what do you do? And it's like, well, tell me about the day. You know, what fire are you putting out? Like today we just got the go ahead for five more urgent cares for our local route. But then, you know, we have a community of operators across the country that we help really build.   Seth Bradley, Esq. (07:57.933) haha   Ha ha ha.   Seth Bradley, Esq. (08:09.879) Yeah. Yeah.   Mike (08:25.616) Vending empires and so we had a group call this morning. So literally, there's a lot of just, you know, it's classic entrepreneurial life. You never know what the day's script is gonna be.   Seth Bradley, Esq. (08:36.161) Yeah, for sure. And you focus a lot on not only on your own business, but also teaching others, right? Teaching others how to kind of break into this business.   Mike (08:45.402) Yeah, that's my passion, Seth. When I got into my first investment out of college was a $70,000 rental, you know, putting 20 % down or 14K and using an emergency fund. like my background in going to college was as a coach. like I knew I wanted to kind of take that mindset of like coaching people, you know, teach them how to fish. I don't want to catch all the fish myself. It's just not fulfilling that way. So that's really where my passion is.   Seth Bradley, Esq. (09:15.373) Gotcha, gotcha. tell me about like, tell me about step one. I mean, how does somebody break into this business? Obviously your own personal business is probably very advanced. There's probably a lot more sophisticated investing strategies at this point and you've got different layers to it. But somebody just kind of starting out that said, hey, this sounds pretty interesting. This vending machine business sounds like it can be passive. How do you recommend that they get started?   Mike (09:40.57) Yeah, so I'm always, I view like the whole vending scale as similar to Major League Baseball. You got your single A all the way up to the big leagues. And if you're just starting out, I always recommend like find a location where you can put a machine and just learn the process. Like to me, that's single A analogy. you know, that always starts with, people want to jump right to like, well, what type of machines do you recommend?   products, how do you price products? And the first question I'll always ask Seth is, well, what location is this machine going in? And they're like, well, I don't know yet. I was just going to buy one and put it in my garage to start. And it's like, no, you need to have the location first. So understanding that, is it a pet hospital? Is it an apartment? Is it a gym? Where is the foot traffic? And then you can cater to what's the best machine for that type of location.   Seth Bradley, Esq. (10:36.887) Got it, got it. Now is this a kind of a rent, you rent the space to place the machine with that particular business or wherever you're gonna place it or how does that all come together?   Mike (10:47.644) not typically, some people are kind of more advanced, like apartment complexes are used to the revenue share model. So they're going to ask for a piece of the pie for sure, for you to put the machine in their lobby. but like, you know, when we're talking urgent carers or even pet hospitals are viewing it as an amenity. And so we probably have, I don't even know how many machines now 75 now, and we, you know, less than half of those actually,   Seth Bradley, Esq. (10:50.423) Okay.   Mike (11:15.1) us rent or ask for a revenue share to have them in there. So I never leave lead with that, but we'll do it if we need to get the location.   Seth Bradley, Esq. (11:23.989) Interesting gotcha. So it's really a value add for wherever you're gonna place it and that's how most people or I guess most businesses would look at that and then you're able to capture that that space   Mike (11:27.366) Mm-hmm.   Mike (11:34.236) Yeah, absolutely. So, um, a great case study is we have a 25 employee roughing business here in Oregon. And you might think like, only 25 employees. It's not going to make that much money. Well, we do $1,200 a month. And the cool thing about this, Seth, is the CEO of this roughing company literally did napkin math on how much it costs for his employees to drive to the gas station during their 20 minute break. And then   How much they're paying for an energy drink at the gas station and then how much gas they're using with the roofing like the work trucks to get to and from the gas station So he's like I want to bring a smart machine into our warehouse Set the prices as half off so that four dollar monster only costs his rofers two dollars and then we invoice him the the business owner every month for the other 50 % and so he actually   Calculated as a cost savings not asking for money to rent the space   Seth Bradley, Esq. (12:35.597) Yeah, gotcha, gotcha. That makes sense. That makes sense. I love the baseball analogy with the single A, double A, triple A, even into the big leagues here. know, a lot of the folks that listen to this are already kind of, you know, in the big leagues or maybe think about some capital behind them. Like how would they be able to jump right in, maybe skip single or double A or would they, or do you even suggest that? Do you suggest that they start, you know, small just to learn and then maybe invest some more capital into it to expand or can they jump right to the big leagues?   Mike (12:48.891) Yeah.   Yeah.   Mike (13:03.966) I think they can jump right to the big leagues. this is, I'm glad you brought this up because just listening to some of your episodes from the past, there's no doubt that you have people that could buy a route like a off biz buy sell today. And I think this is a prime opportunity. it's very similar to flipping a house. you, you know, there's a route in Chicago, I think it was for $1.1 million, you know, whatever negotiating terms or seller financing or, or what have you, got a lot of, your, your   audience that is experts in that. But the cool thing about these routes is they have the old school machines that have the motors and that are limited to, this type of machine, you can only fit a 12 ounce cannon. Well, guess what? The minute you buy that route, you swap out that machine with one of these micro markets or smart machines. Now you just went from selling a 12 ounce soda for $1.25 to now a 16 ounce monster for $4.50.   Well, you just bought that location based on its current revenue numbers and by swapping out that machine, you're going to two or three acts your revenue just at that location. And so it's truly just like a value play, a value upgrade, like flipping the house of, okay, there's a lot of deals right now of these routes being sold by baby boomers where it's like, they got the old school Pepsi machine. Doesn't have a credit card reader on it. They can't track inventory remotely via their cell phones. So   They're not keeping it stocked. Like all those types of things can really play in your favor as a buyer that just wants to get to the big leagues right away.   Seth Bradley, Esq. (14:37.651) I love that. When you say buy a route, what are you really buying? Tell me about the contractual agreement behind that. What are you really buying there?   Mike (14:47.184) You're just buying the locations and the equipment associated with it. So like this Chicago route, it's like, we have machines in 75 properties all across the Chicago suburbs. And they could be medical clinics. could be apartments. could be employee break rooms at businesses, but that's when you start diving into those locations. It's like, I have a snack machine and a soda machine here. Well, you swap that out with a micro market that now instead of.   Seth Bradley, Esq. (14:49.279) Okay. Okay.   Mike (15:13.626) that machine that'll only hold a small bag of Doritos that you charge two bucks, well now you get the movie size theater bags that you can really put in there in a micro market. Like naturally just that valuation of that route based on those 75 machines current revenue, I mean you're gonna be able to two or three X your revenue right by just swapping out those machines.   Seth Bradley, Esq. (15:35.959) Wow, yeah, I love that analogy with real estate, right? It's just like a value add. It's like, how can I bring in more income from what already exists? Well, I need to upgrade or I need to put in some capital improvements, whatever you want to call it. Here's the vending machine upgrades or a different kind of system in there. And you get more income. And obviously that business in itself is going to be worth more in a higher multiple.   Mike (15:58.396) Absolutely. mean, a great example of this is we had a machine in an apartment complex and it was your traditional machine with the motors and you have to enter in the code. Well, we could only put in four 12 ounce drinks and then chips. Well, we swapped that out with a micro market. Well, now that micro market, we literally put in bags of Tide Pods for laundry, like these big bags of Tide Pods. We'll sell those like hotcakes for 15 bucks. And our old machine,   Seth Bradley, Esq. (16:25.281) Yeah, let's say those aren't cheap.   Mike (16:27.246) Yeah, our old machine Seth, it would take us to get to 15 bucks, we'd have to sell eight Snickers. That's one transaction.   Seth Bradley, Esq. (16:33.547) Right, right. Yeah, yeah. How do you do an analysis kind of based on like what you think is gonna sell there, right? Like you're replacing, let's say a Dorito machine with Tide Pods, you know? So you have to individually go to each location and figure out what will work, what will sell.   Mike (16:47.738) Yeah.   Mike (16:51.834) It's all about demographic. Absolutely. So, you know, we have, we have, we have a micro market and a manufacturing plant that's, it's a pumpkin farm and there's a ton of Hispanic workers. So we do a lot of like spicy foods, a lot of spicy chips. do, we do a ton of, mean, the sugar or sorry, the glass bottle cokes. They do, they love their pastries.   Seth Bradley, Esq. (16:53.431) Yeah.   Seth Bradley, Esq. (17:06.349) Yeah.   Mike (17:15.868) So we just doubled down on the demographics. So yesterday I was filming at one of our micro markets that's in a gym and they crushed the Fairlife protein shakes, like the more modern protein shakes, but they won't touch muscle milk. So we're literally taking out one row of muscle milk just to add an extra row of Fairlife shakes. So you're constantly just catering to the demographics and what's selling.   Seth Bradley, Esq. (17:40.632) Yeah, yeah, this is awesome. I mean, this is literally just like real estate, right? Like you go and you find a good market. You're talking about demographics, right? Find the market, see what they want, see how much you can upgrade, how you can upgrade. If it's an apartment, it's a unit. If it's here, it's the product that you're selling and the type of machine, or maybe it's a mini market. A lot of things to kind of tie your understanding to here.   Mike (17:45.926) Yeah.   Mike (18:05.904) Yeah, absolutely.   Seth Bradley, Esq. (18:07.615) Yeah, awesome, man. Awesome, Where are you at in your business? Like what, you know, what are the big leagues looking like right now? You know, what are you doing to expand your business, raising the bar in your business?   Mike (18:18.692) Yeah, I'm going after that's a really good question. I'm going after kind of these newer markets and we're kind of past that point of like, okay, let's pilot in this location. For example, that urgent care, we didn't know if it was going to be a good location two months ago when we installed. Well now it's already crushing it. Well, there's six other urgent cares in town and we just got to go ahead on five of those six. So like for me, it's doubling down on our current proof points of where.   okay, we know that manufacturing plant, the pumpkin farm does really well. So let's start getting intros to all their, manufacturers of the products they need to grow pumpkin. know, like we're just doubling down on scaling because now we have the operational blueprint to really just kind of to go after it.   Seth Bradley, Esq. (19:03.917) Gotcha, gotcha. Tell me about how passive this can really be, right? So I used to have, before we switched over to the new brand, Raise the Bar podcast, it was the Passive Income Attorney podcast, right? I was really focused on passive investments, focused on bringing in passive investors into my real estate deals, things like that. And I think that word passive gets thrown around quite a bit, right? And sometimes it's abused because people get into things that are not truly passive.   Mike (19:18.427) Yeah.   Mike (19:28.784) Mm-hmm.   Seth Bradley, Esq. (19:33.517) What's your take on that as it relates to the vending business?   Mike (19:38.49) Yeah, so I think as far as with the vending business, there's clearly upfront leg work that needs to be done, whether that's finding locations or any of those things. So I have a route that is here in Oregon, and then we bought a route last year in Illinois and have scaled that route. I spend 30 minutes a week on each route now. that these urgent cares and stuff, like we have an operator that's running the whole route.   Here's the problem, Seth. It's like people are so scared to build systems to ultimately systemize things or they're too cheap to hire help. And I'm the opposite. like, you know, kind of like Dan Martell's buy back your time. Like I have like a leverage calculator and like I constantly think about is this worth my time? Cause as you know, you're busier than me. Like it's so limited.   for me, my routes, I would consider them passive, like one hour a week is, is nothing in my mind. But as far as like, you know, I'm, I'm also a passive investor on, we're building a, an oil loop station in Florida and I sent my money a year ago to, to my, active investor and I haven't talked to him since. Like that's actually truly probably passive now, you know, I'm not doing anything, but there's, there's different levels to that. And I'm a huge believer like.   don't delegate something until you know what you're delegating. So people that want to start with the vending routes, sure, if you want to buy a route that already has an operator, that's one thing. but these, if you're starting a vending route for your kid or for your stay at home wife or whatever, as a side hustle, like get in the weeds and install that first machine. So when you hire help to take over the route, you know what you're delegating.   Seth Bradley, Esq. (21:09.773) Mm-hmm.   Seth Bradley, Esq. (21:27.021) Yeah, that's key. That's key. And you you described just like any other business, right? I think that's kind of where people get themselves into trouble. That sometimes they get sold the dream that is truly passive. And eventually it can be. I mean, you're talking about an hour a week. To me, that's pretty damn passive, right? But you know, upfront, you you've got to learn the business. You've got to know what you're getting yourself into. Like you said, you've got to learn before you delegate so that you know what you're delegating.   There is going to be some upfront work and then as you're able to kind of delegate and learn Then you can make it more and more passive as you go   Mike (22:00.88) Yeah, I mean, it's no different than what's the same when people tell you that they're busy. I mean, you're just not a priority. Like that's a fact. you're not. People say it's the same thing when people come to me and they're like, I'm so busy. It's like, okay, well let me, let me see your schedule. Where are you spending your time? You know, it's like when people are like, I can't lose weight. Okay, well let me see your food log. What did you eat yesterday? Did you have ice cream? Like this is like the same kind of thing. That's where passive I think has been really abused.   Seth Bradley, Esq. (22:16.097) Yeah. Yep.   Mike (22:29.638) To me, the bigger issue is like, vending is not get rich quick. And so like, if you're expecting to leave your nine to five tomorrow and vending is going to make up for that in one day, like that's not going to   Seth Bradley, Esq. (22:41.089) Right, Makes sense. Speaking of passive, do you raise capital or do you have any kind of a fund or have you put together a fund for something like this?   Mike (22:51.48) We haven't put together a fun, we're definitely buying routes is definitely becoming more and more intriguing. And I know there's some PE players starting to get into the vending game, but it's something we've been definitely considering and on our radar of do we want to.   Seth Bradley, Esq. (22:58.541) Mm-hmm.   Seth Bradley, Esq. (23:10.231) Gotcha. Cool. I mean, you brought in money partners for some of those routes yet, or is that still something you're exploring too?   Mike (23:18.168) No, I think it's just something we're thinking about. mean, what do you recommend?   Seth Bradley, Esq. (23:21.089) Yeah. Yeah. Well, I'd recommend I mean, it depends, right? Like I'm I'm scared to turn you by trade, but I don't like to say you should always raise capital no matter what. Right. Like you've been able to scale your business as you have and grown it to where it is without bringing outside capital. It sounds which is great because you own 100 percent or with whatever business partners you might have. You know, when you start raising capital, you're giving a large chunk of that piece away, not necessarily your whole company. But if you're buying   you know, a set of routes or that sort of thing. You you're gonna give a big piece away to those past investors if you're starting a fund or even if it's up. Even a single asset syndication here for one of these, you know, these routes, you could put it together that way. You know, it's just something to consider. But a lot of times when people are looking to scale fast, right, if they wanna grow exponentially, you've gotta use other people's money to get there or hit the lottery.   Mike (24:08.294) Mm.   Mike (24:15.856) Absolutely, no, agree. That's spot-on and I actually before you know the Silicon Valley company That I was part of we had a we went through probably series a B C D C ground   Let's just say we weren't very fiscally responsible. So I come from the, you know, it's like the ex-girlfriend example. I don't want to just start taking everyone's money.   Seth Bradley, Esq. (24:42.413) Yeah, yeah, that tends to happen with some startups, right? Like before you get funding, you're super frugal because it's your money and every single dollar counts. And you're like, I don't want to pay, you if it's software, you don't want to pay the software engineers. I'm going to out, you know, put it, you know, hire Indian engineers, that sort of thing. And then once you get a few million bucks that you raised in that seed round, then it just goes and you're like, whoa, wait a minute, let's hire 20 people. You know, it's you got to be careful about that.   Mike (25:05.606) Yeah   Yeah, yeah, that's a great, great take on it.   Seth Bradley, Esq. (25:11.245) Yeah, it's, yeah. It's a question I love to ask and I think it's about time for that. So, in a parallel universe, tell me about a different version of you. So a different but likely version, right? Like, for example, for me, I went to med school for a year and a half and then I dropped out and I ended up becoming an attorney. So that was like a big turning point, right? So I could have easily at some point just said screw it and became a doctor and that would have been a totally different route than I'm going down right now.   What's an example of something like that for you?   Mike (25:42.524) Wait, are you being serious about that? I took the MCAT too. I got into med school and then I, yeah, I was pretty mad in school. And then the more I learned about exercise science, I was like, organic chemistry is not fun.   Seth Bradley, Esq. (25:44.321) Yeah, totally.   yeah? There you go.   Seth Bradley, Esq. (25:57.39) It is not fun. I did not love that. I majored in exercise physiology and then I ended up switching to biology because it was just a little bit of an easier route to get my degree and go into med school and I went for a year and a half and then I dropped out because I absolutely hated it. I knew I didn't want to do it. I was just more attracted to business and that sort of thing.   Mike (26:16.346) Yeah, that's crazy. That's awesome. parallel universe. I, that's a really good question. I don't know. I, kinda, I have two kids under three and the other side of me wishes I would have traveled more.   you know, I mean, we'll get there hopefully when they get out of high school and someday. But right now I just think there's so many different cultural things and ways to skin the cat. And it's just fascinating to learn some of those things.   Mike (26:55.352) yourself in those cultures.   go to different cultures and really like understand how they did things for a time, a period of time to really just learn their thinking.   Seth Bradley, Esq. (27:07.777) Yeah, I love that man. I had a similar experience of what you're describing. I didn't travel abroad really other than like, you know, Canada and Mexico until I studied abroad in Barcelona during law school and I got to stay there for a couple of months. So you actually had some time. It wasn't like you're just visiting for a week or a weekend or anything like that. You got to kind of live there right for a couple of months and it just totally changed my, you know, my outlook on life and just the way that you see things like I feel like we're in the US and we just think   Mike (27:19.627) Seth Bradley, Esq. (27:37.76) US is number one and there's only one way to do things the way that we do things that kind of attitude. And then when you go to Western Europe and you see that culture and you drive or get on a train, it's like an hour away and you're in a totally different culture and they're doing it a certain way as well and it's working. You just see that other people are doing things differently and still being successful at it, still having a thriving culture and it's just awesome to see.   Mike (28:03.312) Yeah, absolutely.   Seth Bradley, Esq. (28:06.251) Yeah. Tell me about some major influences in your life. What turned you or got you into that, the vending business? It's not one of those typical things. mean, I know you're in the education business, so you're kind of really spreading the word about this type of business. But I would say when you started, there might not have been a mastermind or educational courses around this. mean, how did you kind of get drawn into that? Were there any particular people or influences that brought you in?   Mike (28:29.308) you   Mike (28:36.188) Yeah. So the, biggest influence for me to get into vending, uh, wasn't actually a person. It was actually, was, um, I had landed, I was coming back from the Pentagon from a trip back to the Bay for the startup we were talking about. And I was in the Denver airport and 11 PM, you know, our flight was delayed. And then they're like, Hey, you have to stay in the airport tonight. The pilot went over their hours for the day, blah, blah, blah. So I went to a vending machine and I remember buying a bottle of water.   I think it costs like at the time three bucks or something. I knew that bottle of water cost 20 cents at Costco. And I was like, there is someone that's at home with their kids right now making money off me and they're not even at this mission. Like the machine is doing the work. So I had like an aha moment of like, what are my true priorities in life? And like, why am I chasing this cutthroat startup from.   Palo Alto and trying to make it when reality was my priorities are freedom to spend more time with my family. So that's really kind of what led me into this path of starting a vending machine side hustle to keep our lifestyle as we had kids. We wanted to have a nanny and we wanted to be able to still go on dates and things like that as a couple with my wife. So that's really kind of my family and just like...   having the freedom to do things. Like that's what I'm really passionate about.   Seth Bradley, Esq. (29:59.084) Yeah. Yeah. I mean, building on that, and you may have already answered that, but what does success look like for you?   Mike (30:01.766) next   Mike (30:06.268) an empty calendar.   Seth Bradley, Esq. (30:08.621) Good luck with that. Good luck with that.   Mike (30:11.516) Oh man, I was gonna say, how do we crack that code? No, yeah. No, but I think success to me is doing things like picking up my daughter at three and even being able to say no to the things that aren't gonna get you to where you need, like the discipline piece of this too.   Seth Bradley, Esq. (30:15.708) man.   Seth Bradley, Esq. (30:33.995) Yeah, yeah, mean, you know, for me, it's kind of similar, right? It's not going to be able to empty that calendar. Not yet, at least maybe here in the future. But for now, it's pretty filled. But it is it's flexible, right? Like us as entrepreneurs, you know, we probably work more than we ever worked when we were in our W-2s. But at the same time, it's you know, we're working in our own business for ourselves, for our families. And we have the   Flexibility, a lot of people will say the freedom, right? But we have the flexibility to move things around. And if you want to pick your kids up at school at three, or you do want to take a weekend off, or something comes up in your schedule, you have the flexibility to do that. Whereas if you're kind of slaving away at the nine to five, you can't really do it.   Mike (31:04.486) Yeah. Yeah.   Mike (31:20.198) Yeah, that's spot on. mean, I just wrote that down, but flexibility is, cause you're right. When you started becoming an entrepreneur, this is what I tell people all the time when they want to get a venting around is like running your own business. You are going to work harder than you do for your boss currently at your W-2. Like you have to do payroll. You have to do, like you gotta like make sure there's money to actually do pay, you know, like all those things that you just don't even think about when you have a W-2. It's like, today's   Seth Bradley, Esq. (31:39.543) Yeah   Mike (31:48.89) You know, this Friday I get paid. Well, when you run a business, mean, that money's got to come from somewhere.   Seth Bradley, Esq. (31:51.905) Yeah   Right, yeah, 100%, man, 100%. All right, Mike, we're gonna wrap it up. Thanks so much for coming on the show. Tell the listeners where they can find out more about you.   Mike (32:05.286) Yeah, so thanks for having me. This has been great. I have free content all over the place. can find me on the classic Instagram, Twitter, YouTube, but I also have vendingpreneurs.com is where we help people that are more interested in actually the vending stuff. But I've been really trying to double down on YouTube lately because there's just a lot of content and you can't get it off a one minute reel.   Seth Bradley, Esq. (32:32.417) Love it, man. All right, Mike, appreciate it. Thanks for coming on the show.   Mike (32:35.91) Thanks for having me.   Seth Bradley, Esq. (32:37.227) Hi brother. Alright man, got a couple more questions for you. We do like a quick, kind of do the full podcast episode and then I'll just do kind of a quick episode that'll follow up on a Monday and then another one on a Friday. Cool.   Mike (32:55.814) See you.   Seth Bradley, Esq. (32:59.693) We out here.   Welcome to Million Dollar Mondays, how to make, keep, and scale a million dollars. Mike is a super successful entrepreneur in the vending machine business and beyond. Tell us, how did you make your first million dollars?   Mike (33:20.922) Yeah, Seth. It was probably actually through real estate and just getting a little bit kind of lucky with timing with COVID and short-term rentals and some of that. But yeah, that's probably how I got the first million.   Seth Bradley, Esq. (33:25.229) Mm.   Seth Bradley, Esq. (33:37.079) Gotcha, cool. Yeah, real estate usually plays a role in the everybody's strategy down the line, whether they're in that primary business or not, whether they start out there or they end up there, real estate usually plays a part. How'd you make your last million?   Mike (33:53.956) Yeah, that's a good question because it's completely different than real estate, but it's actually been vending machines. So that's been kind of fun. just, you you talk about product market fit whenever you're an entrepreneur with a business. And that was just kind of the perfect storm right now of traditional vending really kind of being outdated. And we found a product market fit with it.   Seth Bradley, Esq. (33:57.57) Right. Yeah.   Seth Bradley, Esq. (34:16.215) Gotcha. Cool. that was from, was this maybe mostly attributed to kind of buying those routes, those larger routes?   Mike (34:23.32) Exactly. Yeah. Buying old school routes and really kind of flipping them like a house with modern micro markets charging, with different products and what would fit in a vending machine, like more of the unorthodox, you know, toilet paper and tide pods and things that wouldn't fit in a traditional vending machine. I mean, we'll sell $35 bottles of shampoo in these micro markets. So just kind of, go and add it in a different way.   Seth Bradley, Esq. (34:49.857) Yeah, and then with the aging population, there's gotta be more and more of these things popping up. So there should be more opportunity for people to get involved or for people like yourself to just snag everything, right?   Mike (35:01.102) Yeah, I think there's no chance I could snag everything, not even just in this town alone that I'm currently in. I mean, machines are getting cheaper, the technology is getting way better with AI. And nowadays, it's not what fits in a vending machine motor. It's okay, what's shelf space? if it's a bottle of shampoo or a glass Coke, it doesn't matter because it's not just getting thrown down the chute of a traditional machine.   Seth Bradley, Esq. (35:05.387) Yeah.   Seth Bradley, Esq. (35:27.521) Makes sense, makes sense. Last, how are you planning on making your next million dollars?   Mike (35:34.3) I think probably with AI, we're doing a lot of interesting stuff with helping people scale their, their vending routes. that is applicable to any, small business. And so I'm really intrigued. Just every time I go down a rabbit hole with some new AI tool, I feel like there's another better one that just came right behind it. So I just think it's kind of that time where you can really get ahead by just learning.   Seth Bradley, Esq. (36:06.209) Yeah, totally makes sense. mean people that are not paying attention to AI whether it's simply using chat GPT instead of Google search are getting left behind quickly because it's just advancing so fast. I can't even imagine what this world's gonna look like five years from now the way that things are moving.   Mike (36:23.132) It's crazy. Three years ago when I was working for a tech company selling software into the government, I would have to work with three secretaries to schedule a meeting with the general to sell their software. Now my EA is literally an AI bot and everyone that's scheduling time on my calendar, they don't even know they're talking to a non-human, which is pretty   Seth Bradley, Esq. (36:43.479) Yeah, 100%. We're gonna, I predicted within five years, everybody's gonna have a humanoid robot in their home with AI instilled and they're gonna be doing physical things for us at our homes. Yeah. Yep. Yep. 100%. Awesome, All right, moving on to the next one.   Mike (36:50.181) Yeah!   Mike (36:57.917) I hope so. I hope they can go to Costco get all our groceries do our do our laundry The dishes   Seth Bradley, Esq. (37:11.501) You're clearly in the top 1 % of what you do, Mike. What is it about you that separates you from the rest of the field?   Mike (37:19.056) Ooh, that's a good question, Seth. I think it's just discipline, know, discipline and focus. One of the hardest things is being able to say no with the things that don't align. And when I was growing up, I had a quote that has really stuck with me. That's like, it's better to be respected than liked. And I think that really resonates. Like naturally as a human, you want to be liked and help people, but the 1 % are really good at saying no.   Seth Bradley, Esq. (37:47.649) Yeah, I love that man. That's a great answer. Kind of building on that, what do you think the number one attribute is that makes a successful entrepreneur?   Mike (37:57.468) probably focus. Yeah. Yeah.   Seth Bradley, Esq. (37:59.212) Yeah, focus. Yep. The one thing, right? The one thing.   Mike (38:04.186) Yep. That's why you come back to like the most successful entrepreneurs. They always niche down and they niche down because they just, got hyper-focused. Like this is kind of why for me, you know, I started this passive Mr. Passive on social media before I even got into Vendi. Well, now everyone's like, well, how passive is Vendi? And well, it's like, what's really interesting is I was posting all these different, what I thought passive income streams in the time, but everyone, 95 % of the questions I got about   Airbnbs are all my different investments was about bending. So I just niche down on, on bending and I just looked back on that and I was like, it really forced me to focus.   Seth Bradley, Esq. (38:43.263) Awesome, awesome. What's one thing someone could do today to get 1 % closer to success in the vending machine business if they are really interested in learning more?   Mike (38:53.892) tap into your connections and find a location that has high foot traffic, whether that's a friend that works at an urgent care, a sister that lives at an apartment. You know, you take your kid to that gymnastics studio that has a ton of foot traffic between 4 PM and 8 PM. Like all those locations are prime locations to put one of these modern smart machines in. so, tapping into your connections, well, you know,   Seth Bradley, Esq. (39:24.567) Love that man. Awesome. All right, Mike, I appreciate it, brother. We'll to meet in person sometime,   Mike (39:30.574) I would love to. Where are you based, Seth?   Seth Bradley, Esq. (39:31.789) I'm in San Diego, where you at?   Mike (39:34.78) I am in Eugene. Yeah, Oregon. I'll come down your way though.   Seth Bradley, Esq. (39:37.39) Cool We're planning on doing yeah, we're planning on doing so me and my wife we have a Sprinter van and Last May we did we did going back to the flexibility piece, right? We did 32 days in the van up through Wyoming Montana and then into like Into Canada and they're like Banff and Jasper and all the way up to Jasper and then we circled back on the west coast Through Vancouver and then down back to San Diego Yeah   Mike (40:05.52) What?   Seth Bradley, Esq. (40:06.829) Pretty wild, pretty awesome. And the reason I brought that up is this year we're gonna do shorter trip. We're probably gonna do two, maybe three weeks at the most, but we're gonna do kind of the Pacific Northwest. So Oregon, Washington, and Vancouver and all those parks and stuff up there.   Mike (40:17.254) Yeah.   Mike (40:21.744) Yeah, you definitely have a, have you been to Bend before? Bend is like my, that whole area, Central Oregon is, and even Idaho, like all those kind of, yeah. That's awesome. Please let me know when you're up this way. I mean, I'll come meet you wherever. That'd be amazing. Absolutely. Yeah. Awesome. Yeah.   Seth Bradley, Esq. (40:24.641) Yeah, yeah I have.   Seth Bradley, Esq. (40:38.861) Sure man grab a coffee or beer. I appreciate it. Yeah, let's do it. Yeah all right brother great to meet you and I will send the information on when this is gonna get released and give you you materials and all that stuff so we can collaborate on social media   Mike (40:51.964) Okay. Okay. Yeah. Is a lot of your audience, like passive investors?   Seth Bradley, Esq. (40:58.593) So most of that, so now I'm rebranding. I rebranded because I'm gonna be speaking more towards like active entrepreneurs, Active entrepreneurs, people raising capital, that sort of thing. Whereas before it was based on passive investors and people really focused on attorneys. So I'm an attorney and I was raising capital from attorneys for my real estate deals. Now I'm really more into selling shovels. I'm scaling my law firm. I'm chief legal officer for Tribest, which is, we've got a fund to fund.   Mike (41:20.262) Mm-hmm.   Seth Bradley, Esq. (41:28.085) legal product there as well. So we're really trying to bring in active, active entrepreneurs and people raising capital.   Mike (41:29.777) Yeah.   Mike (41:36.572) Okay, because I got that, I was just thinking through when we talking about that oil development project, that could be a good, the guy that runs that fund could be a good interview for you. Just thinking through your audience, because he's always looking for investors into his fund and like these oil lubs are just crushing it.   Seth Bradley, Esq. (41:49.901) Cool. Yeah.   Seth Bradley, Esq. (41:58.464) Yeah, cool. Who is it? Just, I don't know if I know him or not.   Mike (42:02.183) Um, Robert Durkey, he's out of Florida. has, his problem is he's sitting on a gold mine that has no, like he's old school, doesn't know social media, any of that. So that's why I think he'd be perfect for you. Cause I think you could help him and he could definitely help you with some kickback. Yeah. So cool. Yeah. Yeah. Yeah. Hopefully we meet soon. Okay. See you Seth. Bye.   Seth Bradley, Esq. (42:05.645) I don't think I know. I don't think I know.   Seth Bradley, Esq. (42:13.889) Yeah. Gotcha.   Seth Bradley, Esq. (42:20.705) Cool, okay, sounds good man. Yeah, I appreciate the introduction.   Yeah, all right brother. Talk soon. See ya. Links from the Show and Guest Info and Links: Seth Bradley's Links: https://x.com/sethbradleyesq https://www.youtube.com/@sethbradleyesq www.facebook.com/sethbradleyesq https://www.threads.com/@sethbradleyesq https://www.instagram.com/sethbradleyesq/ https://www.linkedin.com/in/sethbradleyesq/ https://passiveincomeattorney.com/seth-bradley/ https://www.biggerpockets.com/users/sethbradleyesq https://medium.com/@sethbradleyesq https://www.tiktok.com/@sethbradleyesq?lang=en Mike Hoffman's Links: https://www.instagram.com/mikehoffmannofficial/ https://x.com/mrpassive_?lang=en https://www.linkedin.com/in/mikedhoffmann/ https://www.tiktok.com/@mr.passive

Anamaria Ungureanu: Practical Strategies for Organizational Tool Rollouts Read the full Show Notes and search through the world's largest audio library on Agile and Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. Anamaria shares her approach to successfully implementing JIRA across an organization by focusing on practical value rather than forcing adoption. Her strategy involved identifying early believers within teams, conducting open discussions to gather feedback, and demonstrating concrete benefits like improved dependency management. Rather than trying to convince resisters, she concentrated on working with willing teams to showcase the tool's value, providing real-time support during implementation, and ensuring team members felt supported throughout the transition. Her method emphasizes being present to answer questions immediately and building momentum through successful early adopters. Self-reflection Question: When leading organizational change, how do you balance addressing resistance with amplifying the voices of those ready to embrace new approaches? [The Scrum Master Toolbox Podcast Recommends]

Title: How to Make Millions with Vending Machines with Mike Hoffman Summary: In this conversation, Seth Bradley and Mike Hoffman delve into the world of vending machines as a business opportunity. Mike shares his journey from a Midwest farm boy to a successful entrepreneur in the vending industry, highlighting the evolution of vending technology and the potential for passive income. They discuss the importance of location, understanding demographics, and the scalability of vending routes. Mike emphasizes the need for upfront work and learning before delegating tasks, while also addressing the misconceptions surrounding passive income in the vending business. In this conversation, Seth Bradley and Mike discuss various aspects of entrepreneurship, particularly in the vending machine business. They explore the importance of capital raising, the journey of self-discovery, influences that shape business decisions, and the definition of success. The dialogue emphasizes the significance of flexibility, discipline, and focus in achieving entrepreneurial goals, while also touching on financial milestones and the attributes that distinguish successful entrepreneurs. Links to Watch and Subscribe:   Bullet Point Highlights: Mike's journey from a classic Midwest farm boy to a successful entrepreneur. The evolution of vending machines from traditional to smart technology. Understanding the importance of location in the vending business. The analogy of baseball levels to describe starting in vending. Scaling up from single A to big leagues in vending routes. The significance of demographics in product selection for vending machines. The potential for passive income with proper systems in place. The need for upfront work before achieving passivity in business. Vending is not a get-rich-quick scheme; it requires dedication. The future opportunities in the vending industry are expanding rapidly. Raising capital can dilute ownership but may be necessary for rapid growth. Self-discovery often leads to unexpected career paths. Influences in business can come from personal experiences rather than just mentors. Success is often defined by the ability to prioritize family and flexibility. Entrepreneurs work harder than in traditional jobs but gain flexibility. Discipline is crucial for saying no to distractions. Successful entrepreneurs often focus on niche markets. High foot traffic locations are ideal for vending machines. AI is transforming business operations and efficiency. Networking and connections can lead to valuable opportunities. Transcript: Seth Bradley, Esq. (00:04.898) Mike, what's going on buddy? Doing great brother, doing great. How about you?   Mike (00:06.748) Don't worry,   Mike (00:11.664) Good, I'm a little flustered. I usually have my mic set up over here, but I guess we just moved and it's not here today. I guess, yeah, new office and it's been a whole hot mess.   Seth Bradley, Esq. (00:19.822) New office or what?   Seth Bradley, Esq. (00:27.862) Nice man, nice. I see you got the whiteboard cranking back there. Love to see that.   Mike (00:33.114) Always. I love your background. That's sweet.   Seth Bradley, Esq. (00:38.03) Thanks man, yeah, I'm on camera all the time so I like I need to just build this out instead of using like a green screen so Made the investment made it happen   Mike (00:44.86) Totally.   Yeah, absolutely.   Seth Bradley, Esq. (00:49.442) Have we met in person or not? I don't know if we've met at a Wealth Without Wall Street event or I couldn't tell. Okay. No, I did not go to Nashville last year.   Mike (00:58.478) I don't think so. don't think you're... Were you in Nashville last year?   Mike (01:04.634) No, okay. No, I don't think we've met in person. Yeah.   Seth Bradley, Esq. (01:08.256) Okay, all good, man. All good. Well, cool. I'll just go over the format real quick. We'll do kind of a shorter recording. We're do like 30 minutes, something like in that range. And then we'll just kind of like break. And then I'll, want to record a couple of other quick segments where I call it Million Dollar Monday. I'm kind of asking you about how you made your first, last and next million. And then 1 % closer, which would just be kind of what separates you, what makes you the   top 1 % in your particular vertical. So we'll just kind of record those separately. Those will be real short, like five minutes or so.   Mike (01:44.924) Okay, yeah, I'll follow your lead. All good.   Seth Bradley, Esq. (01:47.15) Cool. Cool. Let's see. I think I already have this auto recording. So we're already recording. So I'll just jump right in.   Mike (01:55.377) Okay.   Seth Bradley, Esq. (01:57.782) Welcome to Raise the Bar Radio, hosted by yours truly Seth Bradley. We today we've got Mr. Passive, Mike Hoffman. Mike, welcome to the show.   Mike (02:08.189) Thank you for having me fired up to be here.   Seth Bradley, Esq. (02:10.855) Absolutely man, really happy to have you on. I know it's been a little bit of a trek here to get our schedules lined up, but really stoked to have you on today, man. I see you said you moved into a new office. You've got the whiteboard cranking, so love to see it.   Mike (02:25.372) yeah, whiteboards are the only place I can get my thoughts down.   Seth Bradley, Esq. (02:29.399) Yeah, man, it makes a difference when you actually write something rather than type it or even on a mirror board where you're doing it online. just there's something about physically writing something down.   Mike (02:41.328) You know, I'm glad you said that because yesterday I flipped to Seattle for a quick work trip and I didn't have wifi and I literally had three pages of just, I, was so like the clarity of some of these kinds of bigger visions I have now from just being able to write for an hour on a flight was, I was like, man, I gotta do this more often.   Seth Bradley, Esq. (03:00.363) Yeah, for sure. The key though is once you write it down, it just doesn't go into the trash or into a black hole somewhere where you never see it again. So that's kind of the disadvantage there. If you have it on your computer and you're taking notes or you have it on a mirror board, at least it's there to reference all the time. If you write it down on paper, sometimes, I've got my Raze Masters book right here for notes, but it's like, it might go into the abyss and I'll never look at it again. So you gotta be careful about that.   Mike (03:27.184) Yeah, yeah, I need to check out the Miro boards. I've heard a lot of good things about them.   Seth Bradley, Esq. (03:31.467) Yeah, yeah. Awesome, Mike. Well, listen, for our audience who doesn't know anything about you, maybe just tell them, you know, tell them a little bit about your background. Tell them about your your main business and we can take it from there.   Mike (03:43.354) Yeah. So I think for those that don't know about me, I'm a classic Midwest farm boy started with a classic, you know, showing cattle at the county fair and all of that and had a lemonade stand growing up. And then my first job was actually at McDonald's, you know, thinking about the whole success of that business model. But when I was coaching and, out of college, I got my first rental and I was like, wow, this is crazy. making money without.   really much time involved. and then with my work in Silicon Valley, know, Seth, was classic Silicon Valley, you know, cutthroat job that, startup life and traveling three weeks out of the month. And I was on, I was in airports all the time. And was like, these vending machines I would run into at airports were just so archaic. And so I went down this path of like unattended retail and kind of the future of, of that. And that's really where I just see a huge opportunity right now.   And so it's kind of what led me into all these different income streams that I'm passionate about.   Seth Bradley, Esq. (04:49.431) That's awesome, man. Well, let's dive into that a little bit deeper. me about these income streams. It centers around vending machines, right? But I'm sure there's a lot more to it. I'm sure there's a lot of different entry points for people. Maybe just kind of give us a general synopsis to start out.   Mike (05:06.78) Yeah, so I think the big thing with, you know, if we're talking vending specifically as an income stream, you know, most people think of vending as the traditional machines where you enter in a code, you put your card on the machine and then a motor spirals down a Snickers bar or a soda and you go into the chute and grab it.   Nowadays, there's these smart machines that literally you just unlock the door, or even if you go into, land in the Vegas airport right at the bottom of the escalator where it says, welcome to Las Vegas, there's a 7-Eleven with gates and AI cameras, and there's no employees in the 7-Eleven. And it just tracks whatever you grab and to exit the gate, you have to pay for it. So like, there's just this huge market now where we just installed it in urgent care.   less than two months ago and we can do over the counter meds in that machine because it doesn't have to fit into a motor. It's just shelf space. You identify with the planogram with the AI cameras like, okay, Dayquil in this slot or Salad in this slot and then whatever they grab, gets charged to the person that pulls it from it.   Seth Bradley, Esq. (06:15.469) That's interesting, man. Yeah, I mean, my initial thought too, was just like the traditional old vending machine where you're getting a candy bar or a cola out of there. But yeah, nowadays, now that you mentioned that, you see this more and more every single day where you've got these scanners, you've got kind of self-checkout, that sort of thing. So that's kind of, that expands that world and really opens it up to the future, right? Like it just really, that's what we're trying to get to, or at least we think we wanna get there, where we're kind of removing humans and...   kind of working with technologies and things like that.   Mike (06:49.488) Yeah, and I think, you know, removing the whole human thing. mean, those machines still got to get stocked and you know, there's not robots running around doing that. But I just come back to, I was a Marriott guy when I was on the road all the time and I'd go to these grab and goes at a Marriott and grab a, the end of the night, I'd grab like a little wine or an ice cream sandwich. And I literally had to go wait in line at the check-in desk behind three people checking in just to tell them, Hey, put these on.   room charge and I was like if I had a checkout kiosk in that grab-and-go I could have just removed all the friction for this customer experience.   Seth Bradley, Esq. (07:27.772) Right, 100%. Yeah, I mean, there's a place and time for it and there's more and more applications for it that just pop up every single day and you can kind of spot that in your life as you're just kind of moving through, whether you're checking into your hotel or whatever you're doing.   Mike (07:41.456) Yeah, yeah. So that's just kind of what excites me today.   Seth Bradley, Esq. (07:45.973) Yeah, yeah, so when a stranger asks you what you do just in the street, what do you tell them? Because I have a hard time answering that question sometimes too, but I'd love to hear what your answer is.   Mike (07:56.804) Yeah, I would just say it depends on the day. You know, what do you do or what's your, you know, it's like at the golf course when you get paired up with a stranger and they're like, tell me about what you do for your career. And I just say, I'm a classic entrepreneur. And then I'm like, well, what do you do? And it's like, well, tell me about the day. You know, what fire are you putting out? Like today we just got the go ahead for five more urgent cares for our local route. But then, you know, we have a community of operators across the country that we help really build.   Seth Bradley, Esq. (07:57.933) haha   Ha ha ha.   Seth Bradley, Esq. (08:09.879) Yeah. Yeah.   Mike (08:25.616) Vending empires and so we had a group call this morning. So literally, there's a lot of just, you know, it's classic entrepreneurial life. You never know what the day's script is gonna be.   Seth Bradley, Esq. (08:36.161) Yeah, for sure. And you focus a lot on not only on your own business, but also teaching others, right? Teaching others how to kind of break into this business.   Mike (08:45.402) Yeah, that's my passion, Seth. When I got into my first investment out of college was a $70,000 rental, you know, putting 20 % down or 14K and using an emergency fund. like my background in going to college was as a coach. like I knew I wanted to kind of take that mindset of like coaching people, you know, teach them how to fish. I don't want to catch all the fish myself. It's just not fulfilling that way. So that's really where my passion is.   Seth Bradley, Esq. (09:15.373) Gotcha, gotcha. tell me about like, tell me about step one. I mean, how does somebody break into this business? Obviously your own personal business is probably very advanced. There's probably a lot more sophisticated investing strategies at this point and you've got different layers to it. But somebody just kind of starting out that said, hey, this sounds pretty interesting. This vending machine business sounds like it can be passive. How do you recommend that they get started?   Mike (09:40.57) Yeah, so I'm always, I view like the whole vending scale as similar to Major League Baseball. You got your single A all the way up to the big leagues. And if you're just starting out, I always recommend like find a location where you can put a machine and just learn the process. Like to me, that's single A analogy. you know, that always starts with, people want to jump right to like, well, what type of machines do you recommend?   products, how do you price products? And the first question I'll always ask Seth is, well, what location is this machine going in? And they're like, well, I don't know yet. I was just going to buy one and put it in my garage to start. And it's like, no, you need to have the location first. So understanding that, is it a pet hospital? Is it an apartment? Is it a gym? Where is the foot traffic? And then you can cater to what's the best machine for that type of location.   Seth Bradley, Esq. (10:36.887) Got it, got it. Now is this a kind of a rent, you rent the space to place the machine with that particular business or wherever you're gonna place it or how does that all come together?   Mike (10:47.644) not typically, some people are kind of more advanced, like apartment complexes are used to the revenue share model. So they're going to ask for a piece of the pie for sure, for you to put the machine in their lobby. but like, you know, when we're talking urgent carers or even pet hospitals are viewing it as an amenity. And so we probably have, I don't even know how many machines now 75 now, and we, you know, less than half of those actually,   Seth Bradley, Esq. (10:50.423) Okay.   Mike (11:15.1) us rent or ask for a revenue share to have them in there. So I never leave lead with that, but we'll do it if we need to get the location.   Seth Bradley, Esq. (11:23.989) Interesting gotcha. So it's really a value add for wherever you're gonna place it and that's how most people or I guess most businesses would look at that and then you're able to capture that that space   Mike (11:27.366) Mm-hmm.   Mike (11:34.236) Yeah, absolutely. So, um, a great case study is we have a 25 employee roughing business here in Oregon. And you might think like, only 25 employees. It's not going to make that much money. Well, we do $1,200 a month. And the cool thing about this, Seth, is the CEO of this roughing company literally did napkin math on how much it costs for his employees to drive to the gas station during their 20 minute break. And then   How much they're paying for an energy drink at the gas station and then how much gas they're using with the roofing like the work trucks to get to and from the gas station So he's like I want to bring a smart machine into our warehouse Set the prices as half off so that four dollar monster only costs his rofers two dollars and then we invoice him the the business owner every month for the other 50 % and so he actually   Calculated as a cost savings not asking for money to rent the space   Seth Bradley, Esq. (12:35.597) Yeah, gotcha, gotcha. That makes sense. That makes sense. I love the baseball analogy with the single A, double A, triple A, even into the big leagues here. know, a lot of the folks that listen to this are already kind of, you know, in the big leagues or maybe think about some capital behind them. Like how would they be able to jump right in, maybe skip single or double A or would they, or do you even suggest that? Do you suggest that they start, you know, small just to learn and then maybe invest some more capital into it to expand or can they jump right to the big leagues?   Mike (12:48.891) Yeah.   Yeah.   Mike (13:03.966) I think they can jump right to the big leagues. this is, I'm glad you brought this up because just listening to some of your episodes from the past, there's no doubt that you have people that could buy a route like a off biz buy sell today. And I think this is a prime opportunity. it's very similar to flipping a house. you, you know, there's a route in Chicago, I think it was for $1.1 million, you know, whatever negotiating terms or seller financing or, or what have you, got a lot of, your, your   audience that is experts in that. But the cool thing about these routes is they have the old school machines that have the motors and that are limited to, this type of machine, you can only fit a 12 ounce cannon. Well, guess what? The minute you buy that route, you swap out that machine with one of these micro markets or smart machines. Now you just went from selling a 12 ounce soda for $1.25 to now a 16 ounce monster for $4.50.   Well, you just bought that location based on its current revenue numbers and by swapping out that machine, you're going to two or three acts your revenue just at that location. And so it's truly just like a value play, a value upgrade, like flipping the house of, okay, there's a lot of deals right now of these routes being sold by baby boomers where it's like, they got the old school Pepsi machine. Doesn't have a credit card reader on it. They can't track inventory remotely via their cell phones. So   They're not keeping it stocked. Like all those types of things can really play in your favor as a buyer that just wants to get to the big leagues right away.   Seth Bradley, Esq. (14:37.651) I love that. When you say buy a route, what are you really buying? Tell me about the contractual agreement behind that. What are you really buying there?   Mike (14:47.184) You're just buying the locations and the equipment associated with it. So like this Chicago route, it's like, we have machines in 75 properties all across the Chicago suburbs. And they could be medical clinics. could be apartments. could be employee break rooms at businesses, but that's when you start diving into those locations. It's like, I have a snack machine and a soda machine here. Well, you swap that out with a micro market that now instead of.   Seth Bradley, Esq. (14:49.279) Okay. Okay.   Mike (15:13.626) that machine that'll only hold a small bag of Doritos that you charge two bucks, well now you get the movie size theater bags that you can really put in there in a micro market. Like naturally just that valuation of that route based on those 75 machines current revenue, I mean you're gonna be able to two or three X your revenue right by just swapping out those machines.   Seth Bradley, Esq. (15:35.959) Wow, yeah, I love that analogy with real estate, right? It's just like a value add. It's like, how can I bring in more income from what already exists? Well, I need to upgrade or I need to put in some capital improvements, whatever you want to call it. Here's the vending machine upgrades or a different kind of system in there. And you get more income. And obviously that business in itself is going to be worth more in a higher multiple.   Mike (15:58.396) Absolutely. mean, a great example of this is we had a machine in an apartment complex and it was your traditional machine with the motors and you have to enter in the code. Well, we could only put in four 12 ounce drinks and then chips. Well, we swapped that out with a micro market. Well, now that micro market, we literally put in bags of Tide Pods for laundry, like these big bags of Tide Pods. We'll sell those like hotcakes for 15 bucks. And our old machine,   Seth Bradley, Esq. (16:25.281) Yeah, let's say those aren't cheap.   Mike (16:27.246) Yeah, our old machine Seth, it would take us to get to 15 bucks, we'd have to sell eight Snickers. That's one transaction.   Seth Bradley, Esq. (16:33.547) Right, right. Yeah, yeah. How do you do an analysis kind of based on like what you think is gonna sell there, right? Like you're replacing, let's say a Dorito machine with Tide Pods, you know? So you have to individually go to each location and figure out what will work, what will sell.   Mike (16:47.738) Yeah.   Mike (16:51.834) It's all about demographic. Absolutely. So, you know, we have, we have, we have a micro market and a manufacturing plant that's, it's a pumpkin farm and there's a ton of Hispanic workers. So we do a lot of like spicy foods, a lot of spicy chips. do, we do a ton of, mean, the sugar or sorry, the glass bottle cokes. They do, they love their pastries.   Seth Bradley, Esq. (16:53.431) Yeah.   Seth Bradley, Esq. (17:06.349) Yeah.   Mike (17:15.868) So we just doubled down on the demographics. So yesterday I was filming at one of our micro markets that's in a gym and they crushed the Fairlife protein shakes, like the more modern protein shakes, but they won't touch muscle milk. So we're literally taking out one row of muscle milk just to add an extra row of Fairlife shakes. So you're constantly just catering to the demographics and what's selling.   Seth Bradley, Esq. (17:40.632) Yeah, yeah, this is awesome. I mean, this is literally just like real estate, right? Like you go and you find a good market. You're talking about demographics, right? Find the market, see what they want, see how much you can upgrade, how you can upgrade. If it's an apartment, it's a unit. If it's here, it's the product that you're selling and the type of machine, or maybe it's a mini market. A lot of things to kind of tie your understanding to here.   Mike (17:45.926) Yeah.   Mike (18:05.904) Yeah, absolutely.   Seth Bradley, Esq. (18:07.615) Yeah, awesome, man. Awesome, Where are you at in your business? Like what, you know, what are the big leagues looking like right now? You know, what are you doing to expand your business, raising the bar in your business?   Mike (18:18.692) Yeah, I'm going after that's a really good question. I'm going after kind of these newer markets and we're kind of past that point of like, okay, let's pilot in this location. For example, that urgent care, we didn't know if it was going to be a good location two months ago when we installed. Well now it's already crushing it. Well, there's six other urgent cares in town and we just got to go ahead on five of those six. So like for me, it's doubling down on our current proof points of where.   okay, we know that manufacturing plant, the pumpkin farm does really well. So let's start getting intros to all their, manufacturers of the products they need to grow pumpkin. know, like we're just doubling down on scaling because now we have the operational blueprint to really just kind of to go after it.   Seth Bradley, Esq. (19:03.917) Gotcha, gotcha. Tell me about how passive this can really be, right? So I used to have, before we switched over to the new brand, Raise the Bar podcast, it was the Passive Income Attorney podcast, right? I was really focused on passive investments, focused on bringing in passive investors into my real estate deals, things like that. And I think that word passive gets thrown around quite a bit, right? And sometimes it's abused because people get into things that are not truly passive.   Mike (19:18.427) Yeah.   Mike (19:28.784) Mm-hmm.   Seth Bradley, Esq. (19:33.517) What's your take on that as it relates to the vending business?   Mike (19:38.49) Yeah, so I think as far as with the vending business, there's clearly upfront leg work that needs to be done, whether that's finding locations or any of those things. So I have a route that is here in Oregon, and then we bought a route last year in Illinois and have scaled that route. I spend 30 minutes a week on each route now. that these urgent cares and stuff, like we have an operator that's running the whole route.   Here's the problem, Seth. It's like people are so scared to build systems to ultimately systemize things or they're too cheap to hire help. And I'm the opposite. like, you know, kind of like Dan Martell's buy back your time. Like I have like a leverage calculator and like I constantly think about is this worth my time? Cause as you know, you're busier than me. Like it's so limited.   for me, my routes, I would consider them passive, like one hour a week is, is nothing in my mind. But as far as like, you know, I'm, I'm also a passive investor on, we're building a, an oil loop station in Florida and I sent my money a year ago to, to my, active investor and I haven't talked to him since. Like that's actually truly probably passive now, you know, I'm not doing anything, but there's, there's different levels to that. And I'm a huge believer like.   don't delegate something until you know what you're delegating. So people that want to start with the vending routes, sure, if you want to buy a route that already has an operator, that's one thing. but these, if you're starting a vending route for your kid or for your stay at home wife or whatever, as a side hustle, like get in the weeds and install that first machine. So when you hire help to take over the route, you know what you're delegating.   Seth Bradley, Esq. (21:09.773) Mm-hmm.   Seth Bradley, Esq. (21:27.021) Yeah, that's key. That's key. And you you described just like any other business, right? I think that's kind of where people get themselves into trouble. That sometimes they get sold the dream that is truly passive. And eventually it can be. I mean, you're talking about an hour a week. To me, that's pretty damn passive, right? But you know, upfront, you you've got to learn the business. You've got to know what you're getting yourself into. Like you said, you've got to learn before you delegate so that you know what you're delegating.   There is going to be some upfront work and then as you're able to kind of delegate and learn Then you can make it more and more passive as you go   Mike (22:00.88) Yeah, I mean, it's no different than what's the same when people tell you that they're busy. I mean, you're just not a priority. Like that's a fact. you're not. People say it's the same thing when people come to me and they're like, I'm so busy. It's like, okay, well let me, let me see your schedule. Where are you spending your time? You know, it's like when people are like, I can't lose weight. Okay, well let me see your food log. What did you eat yesterday? Did you have ice cream? Like this is like the same kind of thing. That's where passive I think has been really abused.   Seth Bradley, Esq. (22:16.097) Yeah. Yep.   Mike (22:29.638) To me, the bigger issue is like, vending is not get rich quick. And so like, if you're expecting to leave your nine to five tomorrow and vending is going to make up for that in one day, like that's not going to   Seth Bradley, Esq. (22:41.089) Right, Makes sense. Speaking of passive, do you raise capital or do you have any kind of a fund or have you put together a fund for something like this?   Mike (22:51.48) We haven't put together a fun, we're definitely buying routes is definitely becoming more and more intriguing. And I know there's some PE players starting to get into the vending game, but it's something we've been definitely considering and on our radar of do we want to.   Seth Bradley, Esq. (22:58.541) Mm-hmm.   Seth Bradley, Esq. (23:10.231) Gotcha. Cool. I mean, you brought in money partners for some of those routes yet, or is that still something you're exploring too?   Mike (23:18.168) No, I think it's just something we're thinking about. mean, what do you recommend?   Seth Bradley, Esq. (23:21.089) Yeah. Yeah. Well, I'd recommend I mean, it depends, right? Like I'm I'm scared to turn you by trade, but I don't like to say you should always raise capital no matter what. Right. Like you've been able to scale your business as you have and grown it to where it is without bringing outside capital. It sounds which is great because you own 100 percent or with whatever business partners you might have. You know, when you start raising capital, you're giving a large chunk of that piece away, not necessarily your whole company. But if you're buying   you know, a set of routes or that sort of thing. You you're gonna give a big piece away to those past investors if you're starting a fund or even if it's up. Even a single asset syndication here for one of these, you know, these routes, you could put it together that way. You know, it's just something to consider. But a lot of times when people are looking to scale fast, right, if they wanna grow exponentially, you've gotta use other people's money to get there or hit the lottery.   Mike (24:08.294) Mm.   Mike (24:15.856) Absolutely, no, agree. That's spot-on and I actually before you know the Silicon Valley company That I was part of we had a we went through probably series a B C D C ground   Let's just say we weren't very fiscally responsible. So I come from the, you know, it's like the ex-girlfriend example. I don't want to just start taking everyone's money.   Seth Bradley, Esq. (24:42.413) Yeah, yeah, that tends to happen with some startups, right? Like before you get funding, you're super frugal because it's your money and every single dollar counts. And you're like, I don't want to pay, you if it's software, you don't want to pay the software engineers. I'm going to out, you know, put it, you know, hire Indian engineers, that sort of thing. And then once you get a few million bucks that you raised in that seed round, then it just goes and you're like, whoa, wait a minute, let's hire 20 people. You know, it's you got to be careful about that.   Mike (25:05.606) Yeah   Yeah, yeah, that's a great, great take on it.   Seth Bradley, Esq. (25:11.245) Yeah, it's, yeah. It's a question I love to ask and I think it's about time for that. So, in a parallel universe, tell me about a different version of you. So a different but likely version, right? Like, for example, for me, I went to med school for a year and a half and then I dropped out and I ended up becoming an attorney. So that was like a big turning point, right? So I could have easily at some point just said screw it and became a doctor and that would have been a totally different route than I'm going down right now.   What's an example of something like that for you?   Mike (25:42.524) Wait, are you being serious about that? I took the MCAT too. I got into med school and then I, yeah, I was pretty mad in school. And then the more I learned about exercise science, I was like, organic chemistry is not fun.   Seth Bradley, Esq. (25:44.321) Yeah, totally.   yeah? There you go.   Seth Bradley, Esq. (25:57.39) It is not fun. I did not love that. I majored in exercise physiology and then I ended up switching to biology because it was just a little bit of an easier route to get my degree and go into med school and I went for a year and a half and then I dropped out because I absolutely hated it. I knew I didn't want to do it. I was just more attracted to business and that sort of thing.   Mike (26:16.346) Yeah, that's crazy. That's awesome. parallel universe. I, that's a really good question. I don't know. I, kinda, I have two kids under three and the other side of me wishes I would have traveled more.   you know, I mean, we'll get there hopefully when they get out of high school and someday. But right now I just think there's so many different cultural things and ways to skin the cat. And it's just fascinating to learn some of those things.   Mike (26:55.352) yourself in those cultures.   go to different cultures and really like understand how they did things for a time, a period of time to really just learn their thinking.   Seth Bradley, Esq. (27:07.777) Yeah, I love that man. I had a similar experience of what you're describing. I didn't travel abroad really other than like, you know, Canada and Mexico until I studied abroad in Barcelona during law school and I got to stay there for a couple of months. So you actually had some time. It wasn't like you're just visiting for a week or a weekend or anything like that. You got to kind of live there right for a couple of months and it just totally changed my, you know, my outlook on life and just the way that you see things like I feel like we're in the US and we just think   Mike (27:19.627) Seth Bradley, Esq. (27:37.76) US is number one and there's only one way to do things the way that we do things that kind of attitude. And then when you go to Western Europe and you see that culture and you drive or get on a train, it's like an hour away and you're in a totally different culture and they're doing it a certain way as well and it's working. You just see that other people are doing things differently and still being successful at it, still having a thriving culture and it's just awesome to see.   Mike (28:03.312) Yeah, absolutely.   Seth Bradley, Esq. (28:06.251) Yeah. Tell me about some major influences in your life. What turned you or got you into that, the vending business? It's not one of those typical things. mean, I know you're in the education business, so you're kind of really spreading the word about this type of business. But I would say when you started, there might not have been a mastermind or educational courses around this. mean, how did you kind of get drawn into that? Were there any particular people or influences that brought you in?   Mike (28:29.308) you   Mike (28:36.188) Yeah. So the, biggest influence for me to get into vending, uh, wasn't actually a person. It was actually, was, um, I had landed, I was coming back from the Pentagon from a trip back to the Bay for the startup we were talking about. And I was in the Denver airport and 11 PM, you know, our flight was delayed. And then they're like, Hey, you have to stay in the airport tonight. The pilot went over their hours for the day, blah, blah, blah. So I went to a vending machine and I remember buying a bottle of water.   I think it costs like at the time three bucks or something. I knew that bottle of water cost 20 cents at Costco. And I was like, there is someone that's at home with their kids right now making money off me and they're not even at this mission. Like the machine is doing the work. So I had like an aha moment of like, what are my true priorities in life? And like, why am I chasing this cutthroat startup from.   Palo Alto and trying to make it when reality was my priorities are freedom to spend more time with my family. So that's really kind of what led me into this path of starting a vending machine side hustle to keep our lifestyle as we had kids. We wanted to have a nanny and we wanted to be able to still go on dates and things like that as a couple with my wife. So that's really kind of my family and just like...   having the freedom to do things. Like that's what I'm really passionate about.   Seth Bradley, Esq. (29:59.084) Yeah. Yeah. I mean, building on that, and you may have already answered that, but what does success look like for you?   Mike (30:01.766) next   Mike (30:06.268) an empty calendar.   Seth Bradley, Esq. (30:08.621) Good luck with that. Good luck with that.   Mike (30:11.516) Oh man, I was gonna say, how do we crack that code? No, yeah. No, but I think success to me is doing things like picking up my daughter at three and even being able to say no to the things that aren't gonna get you to where you need, like the discipline piece of this too.   Seth Bradley, Esq. (30:15.708) man.   Seth Bradley, Esq. (30:33.995) Yeah, yeah, mean, you know, for me, it's kind of similar, right? It's not going to be able to empty that calendar. Not yet, at least maybe here in the future. But for now, it's pretty filled. But it is it's flexible, right? Like us as entrepreneurs, you know, we probably work more than we ever worked when we were in our W-2s. But at the same time, it's you know, we're working in our own business for ourselves, for our families. And we have the   Flexibility, a lot of people will say the freedom, right? But we have the flexibility to move things around. And if you want to pick your kids up at school at three, or you do want to take a weekend off, or something comes up in your schedule, you have the flexibility to do that. Whereas if you're kind of slaving away at the nine to five, you can't really do it.   Mike (31:04.486) Yeah. Yeah.   Mike (31:20.198) Yeah, that's spot on. mean, I just wrote that down, but flexibility is, cause you're right. When you started becoming an entrepreneur, this is what I tell people all the time when they want to get a venting around is like running your own business. You are going to work harder than you do for your boss currently at your W-2. Like you have to do payroll. You have to do, like you gotta like make sure there's money to actually do pay, you know, like all those things that you just don't even think about when you have a W-2. It's like, today's   Seth Bradley, Esq. (31:39.543) Yeah   Mike (31:48.89) You know, this Friday I get paid. Well, when you run a business, mean, that money's got to come from somewhere.   Seth Bradley, Esq. (31:51.905) Yeah   Right, yeah, 100%, man, 100%. All right, Mike, we're gonna wrap it up. Thanks so much for coming on the show. Tell the listeners where they can find out more about you.   Mike (32:05.286) Yeah, so thanks for having me. This has been great. I have free content all over the place. can find me on the classic Instagram, Twitter, YouTube, but I also have vendingpreneurs.com is where we help people that are more interested in actually the vending stuff. But I've been really trying to double down on YouTube lately because there's just a lot of content and you can't get it off a one minute reel.   Seth Bradley, Esq. (32:32.417) Love it, man. All right, Mike, appreciate it. Thanks for coming on the show.   Mike (32:35.91) Thanks for having me.   Seth Bradley, Esq. (32:37.227) Hi brother. Alright man, got a couple more questions for you. We do like a quick, kind of do the full podcast episode and then I'll just do kind of a quick episode that'll follow up on a Monday and then another one on a Friday. Cool.   Mike (32:55.814) See you.   Seth Bradley, Esq. (32:59.693) We out here.   Welcome to Million Dollar Mondays, how to make, keep, and scale a million dollars. Mike is a super successful entrepreneur in the vending machine business and beyond. Tell us, how did you make your first million dollars?   Mike (33:20.922) Yeah, Seth. It was probably actually through real estate and just getting a little bit kind of lucky with timing with COVID and short-term rentals and some of that. But yeah, that's probably how I got the first million.   Seth Bradley, Esq. (33:25.229) Mm.   Seth Bradley, Esq. (33:37.079) Gotcha, cool. Yeah, real estate usually plays a role in the everybody's strategy down the line, whether they're in that primary business or not, whether they start out there or they end up there, real estate usually plays a part. How'd you make your last million?   Mike (33:53.956) Yeah, that's a good question because it's completely different than real estate, but it's actually been vending machines. So that's been kind of fun. just, you you talk about product market fit whenever you're an entrepreneur with a business. And that was just kind of the perfect storm right now of traditional vending really kind of being outdated. And we found a product market fit with it.   Seth Bradley, Esq. (33:57.57) Right. Yeah.   Seth Bradley, Esq. (34:16.215) Gotcha. Cool. that was from, was this maybe mostly attributed to kind of buying those routes, those larger routes?   Mike (34:23.32) Exactly. Yeah. Buying old school routes and really kind of flipping them like a house with modern micro markets charging, with different products and what would fit in a vending machine, like more of the unorthodox, you know, toilet paper and tide pods and things that wouldn't fit in a traditional vending machine. I mean, we'll sell $35 bottles of shampoo in these micro markets. So just kind of, go and add it in a different way.   Seth Bradley, Esq. (34:49.857) Yeah, and then with the aging population, there's gotta be more and more of these things popping up. So there should be more opportunity for people to get involved or for people like yourself to just snag everything, right?   Mike (35:01.102) Yeah, I think there's no chance I could snag everything, not even just in this town alone that I'm currently in. I mean, machines are getting cheaper, the technology is getting way better with AI. And nowadays, it's not what fits in a vending machine motor. It's okay, what's shelf space? if it's a bottle of shampoo or a glass Coke, it doesn't matter because it's not just getting thrown down the chute of a traditional machine.   Seth Bradley, Esq. (35:05.387) Yeah.   Seth Bradley, Esq. (35:27.521) Makes sense, makes sense. Last, how are you planning on making your next million dollars?   Mike (35:34.3) I think probably with AI, we're doing a lot of interesting stuff with helping people scale their, their vending routes. that is applicable to any, small business. And so I'm really intrigued. Just every time I go down a rabbit hole with some new AI tool, I feel like there's another better one that just came right behind it. So I just think it's kind of that time where you can really get ahead by just learning.   Seth Bradley, Esq. (36:06.209) Yeah, totally makes sense. mean people that are not paying attention to AI whether it's simply using chat GPT instead of Google search are getting left behind quickly because it's just advancing so fast. I can't even imagine what this world's gonna look like five years from now the way that things are moving.   Mike (36:23.132) It's crazy. Three years ago when I was working for a tech company selling software into the government, I would have to work with three secretaries to schedule a meeting with the general to sell their software. Now my EA is literally an AI bot and everyone that's scheduling time on my calendar, they don't even know they're talking to a non-human, which is pretty   Seth Bradley, Esq. (36:43.479) Yeah, 100%. We're gonna, I predicted within five years, everybody's gonna have a humanoid robot in their home with AI instilled and they're gonna be doing physical things for us at our homes. Yeah. Yep. Yep. 100%. Awesome, All right, moving on to the next one.   Mike (36:50.181) Yeah!   Mike (36:57.917) I hope so. I hope they can go to Costco get all our groceries do our do our laundry The dishes   Seth Bradley, Esq. (37:11.501) You're clearly in the top 1 % of what you do, Mike. What is it about you that separates you from the rest of the field?   Mike (37:19.056) Ooh, that's a good question, Seth. I think it's just discipline, know, discipline and focus. One of the hardest things is being able to say no with the things that don't align. And when I was growing up, I had a quote that has really stuck with me. That's like, it's better to be respected than liked. And I think that really resonates. Like naturally as a human, you want to be liked and help people, but the 1 % are really good at saying no.   Seth Bradley, Esq. (37:47.649) Yeah, I love that man. That's a great answer. Kind of building on that, what do you think the number one attribute is that makes a successful entrepreneur?   Mike (37:57.468) probably focus. Yeah. Yeah.   Seth Bradley, Esq. (37:59.212) Yeah, focus. Yep. The one thing, right? The one thing.   Mike (38:04.186) Yep. That's why you come back to like the most successful entrepreneurs. They always niche down and they niche down because they just, got hyper-focused. Like this is kind of why for me, you know, I started this passive Mr. Passive on social media before I even got into Vendi. Well, now everyone's like, well, how passive is Vendi? And well, it's like, what's really interesting is I was posting all these different, what I thought passive income streams in the time, but everyone, 95 % of the questions I got about   Airbnbs are all my different investments was about bending. So I just niche down on, on bending and I just looked back on that and I was like, it really forced me to focus.   Seth Bradley, Esq. (38:43.263) Awesome, awesome. What's one thing someone could do today to get 1 % closer to success in the vending machine business if they are really interested in learning more?   Mike (38:53.892) tap into your connections and find a location that has high foot traffic, whether that's a friend that works at an urgent care, a sister that lives at an apartment. You know, you take your kid to that gymnastics studio that has a ton of foot traffic between 4 PM and 8 PM. Like all those locations are prime locations to put one of these modern smart machines in. so, tapping into your connections, well, you know,   Seth Bradley, Esq. (39:24.567) Love that man. Awesome. All right, Mike, I appreciate it, brother. We'll to meet in person sometime,   Mike (39:30.574) I would love to. Where are you based, Seth?   Seth Bradley, Esq. (39:31.789) I'm in San Diego, where you at?   Mike (39:34.78) I am in Eugene. Yeah, Oregon. I'll come down your way though.   Seth Bradley, Esq. (39:37.39) Cool We're planning on doing yeah, we're planning on doing so me and my wife we have a Sprinter van and Last May we did we did going back to the flexibility piece, right? We did 32 days in the van up through Wyoming Montana and then into like Into Canada and they're like Banff and Jasper and all the way up to Jasper and then we circled back on the west coast Through Vancouver and then down back to San Diego Yeah   Mike (40:05.52) What?   Seth Bradley, Esq. (40:06.829) Pretty wild, pretty awesome. And the reason I brought that up is this year we're gonna do shorter trip. We're probably gonna do two, maybe three weeks at the most, but we're gonna do kind of the Pacific Northwest. So Oregon, Washington, and Vancouver and all those parks and stuff up there.   Mike (40:17.254) Yeah.   Mike (40:21.744) Yeah, you definitely have a, have you been to Bend before? Bend is like my, that whole area, Central Oregon is, and even Idaho, like all those kind of, yeah. That's awesome. Please let me know when you're up this way. I mean, I'll come meet you wherever. That'd be amazing. Absolutely. Yeah. Awesome. Yeah.   Seth Bradley, Esq. (40:24.641) Yeah, yeah I have.   Seth Bradley, Esq. (40:38.861) Sure man grab a coffee or beer. I appreciate it. Yeah, let's do it. Yeah all right brother great to meet you and I will send the information on when this is gonna get released and give you you materials and all that stuff so we can collaborate on social media   Mike (40:51.964) Okay. Okay. Yeah. Is a lot of your audience, like passive investors?   Seth Bradley, Esq. (40:58.593) So most of that, so now I'm rebranding. I rebranded because I'm gonna be speaking more towards like active entrepreneurs, Active entrepreneurs, people raising capital, that sort of thing. Whereas before it was based on passive investors and people really focused on attorneys. So I'm an attorney and I was raising capital from attorneys for my real estate deals. Now I'm really more into selling shovels. I'm scaling my law firm. I'm chief legal officer for Tribest, which is, we've got a fund to fund.   Mike (41:20.262) Mm-hmm.   Seth Bradley, Esq. (41:28.085) legal product there as well. So we're really trying to bring in active, active entrepreneurs and people raising capital.   Mike (41:29.777) Yeah.   Mike (41:36.572) Okay, because I got that, I was just thinking through when we talking about that oil development project, that could be a good, the guy that runs that fund could be a good interview for you. Just thinking through your audience, because he's always looking for investors into his fund and like these oil lubs are just crushing it.   Seth Bradley, Esq. (41:49.901) Cool. Yeah.   Seth Bradley, Esq. (41:58.464) Yeah, cool. Who is it? Just, I don't know if I know him or not.   Mike (42:02.183) Um, Robert Durkey, he's out of Florida. has, his problem is he's sitting on a gold mine that has no, like he's old school, doesn't know social media, any of that. So that's why I think he'd be perfect for you. Cause I think you could help him and he could definitely help you with some kickback. Yeah. So cool. Yeah. Yeah. Yeah. Hopefully we meet soon. Okay. See you Seth. Bye.   Seth Bradley, Esq. (42:05.645) I don't think I know. I don't think I know.   Seth Bradley, Esq. (42:13.889) Yeah. Gotcha.   Seth Bradley, Esq. (42:20.705) Cool, okay, sounds good man. Yeah, I appreciate the introduction.   Yeah, all right brother. Talk soon. See ya. Links from the Show and Guest Info and Links: Seth Bradley's Links: https://x.com/sethbradleyesq https://www.youtube.com/@sethbradleyesq www.facebook.com/sethbradleyesq https://www.threads.com/@sethbradleyesq https://www.instagram.com/sethbradleyesq/ https://www.linkedin.com/in/sethbradleyesq/ https://passiveincomeattorney.com/seth-bradley/ https://www.biggerpockets.com/users/sethbradleyesq https://medium.com/@sethbradleyesq https://www.tiktok.com/@sethbradleyesq?lang=en Mike Hoffman's Links: https://www.instagram.com/mikehoffmannofficial/ https://x.com/mrpassive_?lang=en https://www.linkedin.com/in/mikedhoffmann/ https://www.tiktok.com/@mr.passive

Elena Verna is a renowned growth advisor to tech startups, and currently heads Growth at Lovable, one of the fastest growing tech startups globally -- where she helped the AI-native company reach $80M ARR in under seven months with a lean team. Previously, she held senior roles at world leading technology companies such as SurveyMonkey, Miro, Amplitude, and Dropbox, and has advised companies like MongoDB, Superhuman, and Veed. +++ To support this podcast, check out our some of our sponsors & get discounts:→ $1,000 off Vanta: Your compliance superpower — vanta.com/high→ Get up to 6 months of Notion's Business plan for free with Notion AI included (worth $12K): Go to - https://ntn.so/highflyers & click “Apply Now”If you're keen to discuss sponsorship and partnering with us or recommend future guests, email us at contact@curiositycentre.com today! Join our stable of commercial partners including the Australian Government, Google, KPMG, University of Melbourne and more.  ***CLICK HERE to read show notes from this conversation. Please enjoy!***Follow us on Instagram, LinkedIn or TwitterGet in touch with our Founder and Host, Vidit Agarwal directly hereContact us via our website to discuss sponsorship opportunities, recommend future guests or share feedback, we love hearing how to improve! Thank you for rating / reviewing this podcast on Apple Podcasts and Spotify, it helps others find us and convince guests to come on the show! ***The High Flyers Podcast is described as a "meticulously researched biography" that uncovers the untold stories of remarkable people and companies -- redefining the "high flyer". Launched in 2020, we have ranked in the global top ten podcasts for past two years, with listeners in 27 countries and over 200 episodes released. Excerpts of the podcast have been featured in Forbes, AFR, Daily Telegraph, and showcased at SXSW.200+ guests have joined host, Vidit Agarwal on the show from 15+ countries, including The CEO's of multi-billion dollar companies like Bunnings, Australia Post, Woolworths, Airwallex, Eucalyptus etc; Board Members at Macquarie Bank, ANZ, Reserve Bank etc; Former Prime Minister of Australia; Globally renowned Tech CEO's from Google, Microsoft, Xero etc, Successful Venture Capital and Family Office Investors; CIO's at the world's biggest superannuation funds; Leading Entertainers; Olympic Gold Medal Winning Athletes and interesting minds you wouldn't have heard of that are changing the world. Our parent company, Curiosity Centre is your on-demand intelligence hub for knowledge, connections and growth to achieve your potential, everyday. Join 200,000+ Investors, Founders, Functional Leaders, CEOs and Emerging Leaders. Learn with the world's best and be 1% better everyday at https://curiositycentre.com***   

Anamaria Ungureanu: The Tech Lead Who Nearly Destroyed the Team Read the full Show Notes and search through the world's largest audio library on Agile and Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. Anamaria describes a seven-member software team that initially seemed engaged but began self-destructing when a senior tech lead refused to embrace transparency and knowledge sharing principles.  The situation escalated when this key team member's four-day absence completely blocked the team's ability to deliver, creating a dangerous single point of failure. Through careful retrospective facilitation and strategic motivation techniques, including offering the specialist new learning opportunities while gradually transferring their legacy knowledge to teammates, Anamaria helped the team overcome knowledge silos and establish sustainable collaboration patterns. Featured Book of the Week: Never Split the Difference by Chris Voss Anamaria recommends “Never Split the Difference” by Chris Voss, a negotiation masterpiece because it taught her essential communication strategies for establishing trust and navigating tense situations. She emphasizes that negotiation is a critical Scrum Master skill, and Voss's techniques help build rapport with stakeholders while managing difficult conversations that arise during team transformations and organizational change initiatives. Self-reflection Question: What knowledge silos exist in your teams, and how might you motivate specialists to share their expertise while providing them with new growth opportunities? [The Scrum Master Toolbox Podcast Recommends]

In this episode of Hiring on All Cylinders, we're live from San Francisco with a powerhouse guest: Manjuri Sinha, VP HR and Global Head of GTM Org Success & People Partner at Miro.Together with host Kathryn, Manjuri unpacks what it really means to build a modern, tech-enabled talent function—from rethinking your TA operating model and integrating tools strategically, to enabling recruiter skill growth in an AI-powered future.

Anamaria Ungureanu: Goal Clarity—The Missing Piece in Agile Team Performance Read the full Show Notes and search through the world's largest audio library on Agile and Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. Anamaria shares her experience working with a platform implementation team that appeared engaged but was actually struggling in silence. Despite initial assumptions that everything was fine, the team's quiet demeanor masked their lack of understanding about project goals and deliverables.  Through strategic intervention including goal clarification with the Product Owner, confidence level assessments, and story mapping sessions, Anamaria helped transform a disengaged team into one capable of successful delivery. Her approach emphasized the importance of fostering constructive conflict, asking open questions during sprint planning about demo expectations, and facilitating better PO-team interactions to create transparency and shared understanding. In this episode, we refer to User Story Mapping and the concept of Gemba, or Gemba Walk Self-reflection Question: How might your teams be silently struggling, and what signs should you watch for to identify when apparent engagement actually masks confusion or disengagement? [The Scrum Master Toolbox Podcast Recommends]

====================================================SUSCRIBETEhttps://www.youtube.com/channel/UCNpffyr-7_zP1x1lS89ByaQ?sub_confirmation=1================================================= DEVOCIÓN MATUTINA PARA MENORES 2025“PALABRITAS DE CORAZÓN”Narrado por: Tatania DanielaDesde: Juliaca, PerúUna cortesía de DR'Ministries y Canaan Seventh-Day Adventist Church ===================|| www.drministries.org ||===================29 de JulioPaquetitos de cariño«En cambio, la clase de fruto que el Espíritu Santo produce en nuestra vida es: amor, alegría, paz, paciencia, gentileza, bondad, fidelidad, humildad y control propio. ¡No existen leyes contra esas cosas!». Gálatas 5:22, 23.Miro a la señora de cabello pelirrojo y le doy una gran sonrisa. Ella está feliz enseñándome como cuidar de mis gaitas. Después de todo, hace años que ella realiza un trabajo de paciencia y generosidad.Muchas personas critican a esta señora porque dedica mucho tiempo a los animales callejeros. Ella ayuda a perritos y gatitos abandonados. Lleva en una bolsa paquetitos con comida y botellas de agua, en caso de que se encuentre un animalito por el camino. Cuando se encuentra un cachorro en la calle, lo ayuda a encontrar un hogar donde lo cuiden.—Escuché a personas que se ofenden por lo que hago, pero no me importa. Lo importante es que estoy esparciendo amor.Estoy de acuerdo con ella. Después de todo, Jesús nos enseñó a tratar bien a todos, incluyendo a los animales. Mostrar respeto y cariño es esencial, aunque nos critiquen por hacerlo.Mi oración: Señor, que yo pueda ser paciente y generoso en mis acciones.Planea junto con tu familia una acción de generosidad para realizar en tu comunidad, iglesia o vecindario. 

MERCH IS HERE: https://storyofthefight.etsy.comALERT: Next week you are welcome to join us LIVE on our YouTube Channel at 9am PST/11am CST if you wanna comment and laugh along with Will, Miro, and Rich! Otherwise, hit us up any way you like including by email to have your questions answered in our mailbag episode! Please leave a rating and a review along with a subscription, and check out our YouTube channel to like & subscribe!Video Episode in Full: https://youtube.com/live/9zc8bm4Iu4Ihttps://Instagram.com/StoryoftheFighthttps://Twitter.com/StoryoftheFighthttps://Twitch.tv/storyofthefightTikTok: @StoryoftheFightFacebook Group: https://m.facebook.com/home.php#!/groups/903248290491045?group_view_referrer=search---00:00:00 - Welcome & Intros UFC Abu Dhabi 00:02:35 - Reinier de Ridder vs Robert Whittaker 00:19:49 - Petr Yan vs Marcus McGhee00:24:09 - Shara Magomedov vs Marc-André Barriault 00:27:32 - Bogdan Guskov vs Nikita KrylovPrelims00:33:30 - Bryce Mitchell vs Said Nurmagomedov00:35:08 - Davey Grant vs Da'Mon Blackshear00:40:20 - Muslim Salikhov vs Carlos Leal00:43:10 - Tabatha Ricci vs Amanda Ribas00:46:47 - Steven Nguyen vs Mohammad Yahya00:49:19 - Martin Buday vs Marcus Buchecha 00:57:40 - Administrative Details/Next Episode Preview/Outro

Náš dnešný hosť sa len nedávno vrátil z Madagaskaru. Aj keď je čas dovoleniek, ekológ a zoológ Anton Krištín sa tam nevybral ako bežný turista, ale na vedeckú výpravu. Bol jediným zástupcom Slovenska v medzinárodnej tíme odborníkov, ktorí skúmali neporušenú prírodu tejto africkej krajiny. Náš dnešný hosť pôsobí v Ústave ekológie lesa SAV a porozpráva nám nielen o pobyte v džungli, ale aj o výskumoch, ktorým sa venuje na Slovensku. Rozprával sa s ním Miro Čief.

Ellen's back for a serendipitously in-sync pair of metacognition-rich roundtable topics. In this episode, Lydia shares a chapter from one of her favorite books and tries to explain ganache while Stephen laments how easy it is to duct tape on features instead of solving problems. Together they discover four brains are better than one when it comes to figuring out how to get out of your head. 0:09:56CompostingWriting Down the BonesNatalie GoldbergBonbonWikipediaThe Croissant Express diner mentioned in the book, formerly located on the corner of the Uptown Theater building.0:36:00OverdesigningMuralMirovia. "Writing at Night: Lewis Carroll, John Milton, and Me" by Mike Mason. https://www.mikemasonbooks.com/writing-at-night-lewis-carroll-john-milton-and-me/

On this July 23rd episode of Starcastic Remarks, Ryan, Chris, and James hand out final season grades for the Dallas Stars' entire defense corps and goaltending tandem. Is Miro Heiskanen still the Stars' best D-man? Has Thomas Harley already passed him? And is Lian Bichsel a legitimate top-four option heading into next season? We also grade Ilya Lyubushkin's value, remember the Matt Dumba misfire, and assess why Esa Lindell continues to be the Stars' quiet cornerstone. Plus, Jake Oettinger and Casey DeSmith get their final report cards. Other topics include: -Toby Petersen named head coach of the Texas Stars -Joe Nieuwendyk and Ralph Strangis inducted into the Dallas Stars Hall of Fame -Can Harley and Miro both hit 70 points? -Should Otter start fewer games in 2025–2026? Subscribe, leave us a five-star review, and consider joining the Who Cares Club for bonus episodes and livestreams.

I have to admit, even I got stuck...Recently, I was working on the onboarding journey for my Circle community.What started as a flexible journey inside a Miro board very quickly became a complex map that became impossible to use. With every new insight we wanted to add came questions about where it should go and how it should be defined. Due to these meta-level questions, we lost momentum, and the entire process slowed to a halt. Unintentionally, I had created a journey structure that was simply too complex to be useful in practice.Finding the right balance between structure and flexibility, as well as richness and overview, in your journeys is a challenge many of us face. That's why it's the next big problem we tackle in our Journey Management Playbook series.In the past episodes, we've used AI to generate a journey and then verified it to build trust. Now, we need to make it truly manageable.The core issue is that we often treat journey maps as containers for all information, when their true power lies in driving action. So, as we've said often, we need to shift our mindset from "journey mapping" to "journey management".The key is a simple yet powerful framework for structuring your journey. * What if the most effective journey had a specific, limited number of lanes?* What if there was a rule for how many steps you should have (maximum)?* What if there was a simple way to handle complexity without cluttering your main map?In this episode, Tingting reveals the proven framework that helps you answer these questions.With this framework, you'll be able to transform your map from a static document into a practical tool that teams can use to make informed decisions.Heads-up, this is another deep-dive where we get into the nitty-gritty details. We spend a lot of time sharing our screen, so if you're listening to the audio-only version, I highly recommend opening the accompanying slides to follow along visually. We've also included timestamps in the description, so you can easily jump back to a specific topic later on.Be well, ~ Marc--- [ 1. LINKS ] --- Playbook Slides - https://go.servicedesignshow.com/08gplSign up for TheyDo - https://go.servicedesignshow.com/scjwb--- [ 2. GUIDE ] --- 00:00 Welcome to Episode 503:00 Meet Tingting: Journey Coach05:00 Short articles at the end06:00 Series Recap07:00 Next Steps: Filling Your Journey10:00 Action-Biased Journeys15:30 Simplifying your journey17:30 Workflow First: Not Just Visuals19:55 Journey Map Evolution (V1 vs V2)27:00 Why Fewer Lanes Work29:10 Triple Diamond Workflow33:40 Framework Over Flexibility38:30 Nested journeys41:20 Lane Owners & Stakeholders45:30 Offboarding Journey Example49:00 Automatic Data Roll-Up50:00 Actionable Insights > Stories54:15 As-Is vs. To-Be Approaches1:00:30 Key Takeaways: Structure Tips1:04:00 Next Episode Preview1:04:50 Connect With TheyDo --- [ 3. FIND THE SHOW ON ] --- YouTube ~ https://go.servicedesignshow.com/journey-management-playbook-05-youtube Spotify ~ https://go.servicedesignshow.com/journey-management-playbook-05-spotifyApple ~ https://go.servicedesignshow.com/journey-management-playbook-05-appleSnipd ~ https://go.servicedesignshow.com/journey-management-playbook-05-snipd

Join Josh and Will as they dive deep into the art and science of creating user-friendly Learning Management Systems (LMS). Moving away from their usual AI focus, the hosts share real-world experience from LMS overhauls, discussing everything from user journey mapping to wire-framing techniques.For more on our conversation, check out the episode page ⁠⁠here⁠⁠.Want to build your business like we have? Join us over at Notion by ⁠signing up with our affiliate link⁠ to start organizing EVERYTHING you do.Head over to our website at ⁠⁠⁠hitechpod.us⁠⁠⁠ for all of our episode pages, send some support at ⁠⁠Buy Me a Coffee⁠⁠, our ⁠⁠⁠Twitter⁠⁠⁠, our ⁠⁠⁠YouTube⁠⁠⁠, and to see our faces (maybe skip the last one).Need a journal that's secure and reflective? Sign-up for the ⁠Reflection App⁠ today! We promise that the free version is enough, but if you want the extra features, paying up is even better with our affiliate discount.

MERCH IS HERE: https://storyofthefight.etsy.comALERT: Next week you are welcome to join us LIVE on our YouTube Channel at 9am PST/11am CST if you wanna comment and laugh along with Will, Miro, and Rich! Otherwise, hit us up any way you like including by email to have your questions answered in our mailbag episode! Please leave a rating and a review along with a subscription, and check out our YouTube channel to like & subscribe!Video Episode in Full: https://youtube.com/live/ewhOgVBAgBohttps://Instagram.com/StoryoftheFighthttps://Twitter.com/StoryoftheFighthttps://Twitch.tv/storyofthefightTikTok: @StoryoftheFightFacebook Group: https://m.facebook.com/home.php#!/groups/903248290491045?group_view_referrer=search---00:00:00 - Welcome & Intros UFC 318 00:01:50 - Max Holloway vs Dustin Poirier 3 00:31:04 - Paulo Costa vs Roman Kopylov 00:36:25 - Daniel Rodriguez vs Kevin Holland 00:42:45 - Patricio Pitbull vs Dan Ige00:45:55 - Michael Johnson vs Daniel ZellhuberPrelims00:49:10 - Vinicius Oliveira vs Kyler Phillips00:52:08 - Brendan Allen vs Marvin Vettori00:55:20 - Nikolay Veretennikov vs Francisco Prado00:57:00 - Ateba Gautier vs Robert Valentin00:58:02 - Islam Dulatov vs Adam Fugitt01:00:10 - Carli Judice vs Nicolle Caliari01:01:30 - Administrative Details/Next Episode Preview/Outro

Dans cet épisode, PPC nous embarque dans les coulisses du RAISE Summit 2025, un rendez-vous d'exception au Carrousel du Louvre, où l'intelligence artificielle s'est imposée pendant 2 jours. Pas de slides sur scène, mais des idées fortes et des visions tranchées.PPC a assisté à une table ronde passionnante avec des figures de proue de la tech :Olivier Pomel, CEO de Datadog,Naveen Rao, VP AI chez Databricks,Ross Mason, fondateur de MuleSoft,Andrey Khusid, CEO de Miro,Modérée par Mark Minevich de Mayfield.Ce qui en ressort ? L'entreprise IA n'est pas une simple mise à jour logicielle, c'est un changement de paradigme. On parle de confiance, de vitesse, de culture, et surtout d'un futur où les généralistes augmentés pourraient bien prendre le pouvoir.Dans cet épisode, PPC nous partage ses réflexions, ses doutes, et 4 extraits clés de cette conférence pour mieux comprendre la transition en cours. On y parle rythme d'adoption, résistance au changement, transformation des rôles et nouveaux rapports au travail.Bonne écoute !Pour suivre les actualités de ce podcast, abonnez-vous gratuitement à la newsletter écrite avec amour et garantie sans spam https://bonjourppc.substack.com Hébergé par Ausha. Visitez ausha.co/politique-de-confidentialite pour plus d'informations.

By now, we've talked a lot about moving from being an implementer to someone who empowers others. You've started offering supportive services and built out a design system to help teams move faster. But if we're serious about scaling UX across an organization, we need to go even further.We need to make sure people have access to the right tools.Because even with a design system, your colleagues won't be able to do much UX work unless they have the means to run surveys, test ideas, analyze user behavior, or check accessibility. And if they're left to figure that out on their own, they'll waste time, pick poor tools, or give up altogether.Why a UX Tool Suite MattersIf you want your colleagues to take on more UX tasks themselves, you can't just leave them to it. You have to make it easy.Providing a pre-approved, easy-to-access set of tools helps in several ways:Saves time: No more researching dozens of survey platforms or testing toolsEnsures quality: You know the tools work and produce reliable resultsMakes training easier: Everyone is using the same toolset, so onboarding is simplerImproves collaboration: Results are more consistent, making it easier to share and interpret findingsYou're not just giving people tools. You're removing friction. And that makes adoption of UX practices far more likely.What Tools Should You Include?There's no single "perfect" toolkit. What works for one team may not work for another. But in general, you'll want to support the following areas:User ResearchSurveys, polls, and feedback tools. Things like Typeform, Google Forms, or UserTesting for more in-depth work.Data VisualizationTools to create personas, journey maps, or visualize research insights. Miro, UXPressia, or Figma's FigJam are good options here.Usability TestingRemote or in-person tools like Lookback, Maze, or even moderated sessions using Zoom and screen sharing.PrototypingFigma is the go-to for many teams, but simpler tools like Balsamiq might be better for beginners. Adobe XD or Axure offer more advanced options. Pick what fits your team's needs and existing skills.AnalyticsHeatmaps and behavior tracking via tools like Microsoft Clarity, Hotjar, or Google Analytics.AccessibilityBasic checks can be done with free tools like Axe DevTools, WAVE, or Siteimprove.It doesn't matter whether you go with an all-in-one platform or mix-and-match a few niche tools. The important thing is that the tools are:Easy to learnAlready availableApproved through procurementClearly documented, ideally with how-to guides or short trainingMake It Easy to Say "Yes"The best way to roll out a toolkit is to make it dead simple for people to start using it. That might mean:A Notion page listing your approved tools, with links and login infoA 15-minute intro video explaining what each tool doesTemplates for common tasks (like a usability testing plan or survey structure)Short drop-in training sessions to help people get startedWhen you lower the activation energy, you increase adoption. It's that simple.You're Not Just Providing Tools. You're Shaping BehaviorThis isn't just about giving people tools. It's about shaping a new culture.By equipping others, you're embedding UX into their daily practice. You're helping them build good habits. And you're removing one more excuse for not putting users first.It's one of the clearest ways to expand your influence without burning out.Outie's AsideIf you run a freelance practice or agency, this applies just as much to you. But in your case, your "colleagues" are your clients.Most clients want to do the right thing. They just don't know how. By giving them a simple toolkit, you make it easier for them to run with your ideas even after the project is done.Here's what that could look like:Provide a shortlist of free or low-cost research tools they can use between engagementsCreate a reusable testing script they can adaptOffer a client dashboard (Notion, Trello, or similar) that links to helpful resourcesRecord a short Loom video showing them how to run a simple usability testThat small investment makes you more valuable and deepens the relationship. It shows you're thinking long-term. Not just about the deliverables, but about their ongoing success.Curating a suite of UX tools might seem like a small step, but it can have a huge impact. When you remove the guesswork and make it easy for people to do good UX work, you unlock progress across the whole organization.It's one more way you move from being the person who does UX to the person who enables it.In the next lesson, we'll look at creating a preferred supplier list - another essential resource that helps your colleagues stay on track, even when you're not in the room.

Catherine Ross, the Director of Library at Auckland Grammar School, shares her picks for the tweens and teens in your life. For ages 11+, The Girl Who Drank the Moon by Kelly Barnhill. For ages 13+, Ordinary Monsters (Book 1 in Trilogy) by J.M. Miro. For ages 14+, Just One Damned Thing After Another by Jodi Taylor; Lady Macbeth by Ava Reid, The Lost Bookshop by Evie Woods. Click here for more information.

MERCH IS HERE: https://storyofthefight.etsy.comThank you so much ONE Championship for letting us use your footage!ATTRIBUTIONSSOURCE: https://www.youtube.com/@ONEChampionshipCREATED BY: ONE ChampionshipALERT: Next week you are welcome to join us LIVE on our YouTube Channel at 9am PST/11am CST if you wanna comment and laugh along with Will, Miro, and Rich! Otherwise, hit us up any way you like including by email to have your questions answered in our mailbag episode! Please leave a rating and a review along with a subscription, and check out our YouTube channel to like & subscribe!Video Episode in Full: https://www.youtube.com/watch?v=-wFIYmaetcAhttps://Instagram.com/StoryoftheFighthttps://Twitter.com/StoryoftheFighthttps://Twitch.tv/storyofthefightTikTok: @StoryoftheFight---00:00:00 - Welcome & Intros UFC Nashville 00:01:40 - Derrick Lewis vs. Tallison Teixeira - 00:02:45 00:13:57 - Gabriel Bonfim vs. Stephen Thompson 00:26:15 - Steve Garcia vs. Calvin Kattar 00:32:30 - Morgan Charrière vs. Nate Landwehr 00:36:38 - Vitor Petrino vs. Austen Lane Prelims00:40:00 - Valter Walker vs. Kennedy Nzechukwu00:43:00 - Administrative DetailsONE Fight Night 33 - 00:43:45 00:44:15 - Alycia Hellen Rodrigues vs. Johanna Persson00:53 :48 - Shadow vs. Mohamed Younes Rabah00:59:28 - Ibragim Dauev vs. Pedro Dantas 01:04:57 - Chihiro Sawada vs. Macarena Aragon01:09:00 - Abdulla Dayakaev vs. Nontachai#UFCNashville #ONEFightNight33 #DerrickLewis

In an in-depth conversation with our Managing Partner, Carlos Eduardo Espinal, Miro's co-founder and CEO, Andrey Khusid shares his incredible founder journey, from starting Realtime Board, his simple idea of bringing whiteboards into browsers, to Miro, now a global organization valued at nearly $20 billion. He reflects on the company's explosive growth from 200 to 1800 people in just 18 months during 2020-21, the importance of hiring for mindset over experience, and the transition from a product-led growth model to incorporating sales-led strategies.  Andrey highlights key moments, cultural shifts, and the impact of leadership on the company's trajectory. Additionally, he offers insights into maintaining team cohesion, learning from failures, and adapting to the ever-changing business landscape, especially with the advent of AI.  Tune into this insightful episode providing an in-depth look at scaling a tech startup globally and the lessons learned along the way. Show Notes: Andrey Khusid - linkedin.com/in/khusid Carlos Eduardo Espinal - linkedin.com/in/carloseduardoespinal Miro - miro.com Seedcamp - seedcamp.com Overview: 00:00 Explosive Growth and Leadership Challenges 00:35 Welcome to the Seed Camp Podcast 01:18 The Origin Story of Realtime Board 03:06 Rebranding to Miro 05:49 Balancing Customer Feedback and Product Vision 12:20 The Power of Product-Led Growth 17:26 Transitioning to a Sales-Led Growth Model 22:29 Navigating Enterprise Expansion Challenges 22:45 Shifting to an Innovation Workspace 23:17 Adapting to Market Changes and Bundling 26:03 Embracing AI and Future Prospects 27:22 Building a Strong Company Culture 30:09 Scaling Challenges and Leadership Insights 32:28 Reflecting on Leadership and Growth 42:15 The Importance of Founder-Led Companies 43:16 Conclusion and Final Thoughts

Brooklyn-based artist and sometimes New Yorker magazine cartoonist Guy Richards Smit returns to the podcast eight years after his first visit to talk about: His admitted high self-regard, paired with self-awareness, which we identify as being rare; our respective experiences and takes on artist blowhards; his history with cartooning, going back to his obsession with gag cartoons, going back to a New Yorker cartoon book he read at his grandparents' house when he was a kid; how he started making his own gag cartoons; the steps he took to build his cartoon portfolio, leading to getting published in the New Yorker after a year and a half of submitting (which is much quicker than some); the cartoon he made for the New Yorker website, the ‘Daily,' that went viral (receiving 1500 comments, not to mention other viral stats), including getting re-created in Turkish by a Turkish cartoonist; how he actually sees the cartoons as sketches for paintings (and gets quite painterly in the making of them); how about half of his cartoons are more insider-baseball-art cartoons, and the one he made that references one artist that he had in mind, although several reactions interpreted it as another artist, whom Guy actually heard from, wondering if it was about them. In the 2nd half of our conversation, available to Patreon Supporters of the podcast, you'll hear Guy talk about: How the parameters for where art can come from have changed, and how humor in art is still held, especially in the U.S., as a bit off limits; how his desire to paint a rock led to his Sisyphus cartoon (every cartoonist wants to do a Sisyphus cartoon); his desire to make a put out cartoons that are beautiful, not really a quality that the cartoon editor, or even cartoon consumers, are necessarily looking for; why the New Yorker cartoonists haven't been able to form a union, which is related to why there aren't really any other high-profile venues for gag cartoons to be seen; how he didn't have a gallery for 15 years, and was “forced to sell” his own work, using Instagram successfully for sales in the pre-algorithmic takeover era, when he got three to four times more engagement than he gets now (and thankfully for him he now doesn't require sales thru IG as much); his new dealer, Adam Cohen, who opened the gallery A Hug from The Art World three years ago; and how wanting to draw a Miro sculpture led to one of his most popular and most responded to cartoons at the Independent art fair in NYC this past spring. This podcast relies on listener support; please consider becoming a Patreon supporter of the podcast, for as little as $1/month, here: https://www.patreon.com/theconversationpod

Greg Linares (AKA Laughing Mantis) joins us to tell us about how he became the youngest hacker to be arrested in Arizona.Follow Greg on Twitter: https://x.com/Laughing_Mantis.SponsorsSupport for this show comes from ThreatLocker®. ThreatLocker® is a Zero Trust Endpoint Protection Platform that strengthens your infrastructure from the ground up. With ThreatLocker® Allowlisting and Ringfencing™, you gain a more secure approach to blocking exploits of known and unknown vulnerabilities. ThreatLocker® provides Zero Trust control at the kernel level that enables you to allow everything you need and block everything else, including ransomware! Learn more at www.threatlocker.com.This show is sponsored by Red Canary. Red Canary is a leading provider of Managed Detection and Response (MDR), helping nearly 1,000 organizations detect and stop threats before they cause harm. With a focus on accuracy across identities, endpoints, and cloud, we deliver trusted security operations and a world-class customer experience. Learn more at redcanary.com.This show is sponsored by Miro. AI doesn't have to be intimidating—in fact, it can help your team thrive. Miro's Innovation Workspace changes that by bringing people and AI together to turn ideas into impact, fast. Whether you're launching a new podcast, streamlining a process, or building the next big thing, Miro helps your team move quicker, collaborate better, and actually enjoy the work. Learn more at https://miro.com/.

MERCH IS HERE: https://storyofthefight.etsy.comALERT: Next week you are welcome to join us LIVE on our YouTube Channel at 9am PST/11am CST if you wanna comment and laugh along with Will, Miro, and Rich! Otherwise, hit us up any way you like including by email to have your questions answered in our mailbag episode! Please leave a rating and a review along with a subscription, and check out our YouTube channel to like & subscribe!Video Episode in Full: https://www.youtube.com/watch?v=7LKw8CptlI8https://Instagram.com/StoryoftheFighthttps://Twitter.com/StoryoftheFighthttps://Twitch.tv/storyofthefightTikTok: @StoryoftheFightFacebook Group: https://m.facebook.com/home.php#!/groups/903248290491045?group_view_referrer=search---00:00:00 - Welcome & Intros UFC 317 00:01:40 - Ilia Topuria vs. Charles Oliveira 00:24:15 - Alexandre Pantoja vs. Kai Kara-France 00:29:20 - Joshua Van vs. Brandon Royval 00:43:50 - Payton Talbott vs. Felipe Lima Prelims00:47:21 - Gregory Rodrigues vs. Jack Hermansson 00:51:45 - Jose Delgado vs. Hyder Amil 00:55:09 - Terrance McKinney vs. Viacheslav Borshchev 00:56:58 - Jacobe Smith vs. Niko Price 00:59:30 - Administrative Details#UFC317 #IliaTopuria #JoshVan

Jeff Chow, Chief Product and Technology Officer at Miro, explores how harnessing AI — in addition to reshaping teams and workflows — accelerates the product development lifecycle. He also shares insight into how Miro is embracing new technology and ways of working to transform its Innovation Workspace.Topics Include:Platform & PartnershipMiro serves 250,000+ customers with 90+ million knowledge workers using their Innovation WorkspacePlatform supports discovery, definition, and delivery phases of innovation processReal-time multiplayer canvas enables team co-creation across multiple formats, including seamless transitions between structured and unstructured work.Three-tier AWS partnership: infrastructure backbone, AI services (Bedrock/Q), and joint customer solutionsInnovation Challenges & FrictionProduct development lifecycle bottlenecks: separate tools per function create process delays and collaborative frictionPain points include stalled product kickoffs, lengthy design ideation cycles, and process delays from engineering architecture discussions.Leadership struggles with project visibility and strategic alignment across initiativesAI TransformationAI fundamentally shifts workflows with universal knowledge access at fingertipsCraft democratization blurs traditional role boundaries (PMs prototyping, developers designing)Agentic workflows and agents collapse traditional development stack layersAI shortcuts enable one-button synthesis of workshops into product briefsProduct development lifecycle compression from 20 steps to 5 key phasesBedrock and Q services create significant business accelerationOrganizational DesignCommon organizational rhythms and rituals create shared working languageDriving maximum impact by aligning on big initiatives vs. distributed prioritiesCollaborating across all functions — product, engineering, design — and at all organizational levelsBottom-up innovation requiring clear problem communication throughout organizationInclusive environments welcoming ideas from junior and introverted team membersWorking backwards planning and PR FAQs adopted from Amazon methodologiesCreating the next big thing with MiroLarge enterprises use Miro for strategic planning, OKR planning, capacity planning, roadmappingVisual proof-of-concepts and live demos make abstract concepts tangibleSame-day product brief delivery improves team collaboration and ownershipVoice of customer integration: automated synthesis of feedback into feature developmentMiro uses Miro internally to build next-generation featuresEnhanced employee engagement alongside improved business outcomesCustomers consistently achieve 2-3x time-to-market improvementsParticipants:Jeff Chow – Chief Product and Technology Officer, MiroJohan Broman – EMEA ISV Head of Solutions Architecture, AWSFurther Links:Website: https://miro.com/page/product-leaders/Miro in the AWS MarketplaceSee how Amazon Web Services gives you the freedom to migrate, innovate, and scale your software company at https://aws.amazon.com/isv/

Cadena 100. 45 minutos de música sin interrupción. Ese malestar del mundo. Miro al cielo y veo caer una estrella. Aún hay tiempo para un último baile. Deja hablar a tu timidez si no es muy tarde. Y acabemos paseando junto al mar. ¿Te sientes bien al paso de la luna? Confía si te digo que no es una locura. Tan solo atrévete, vivamos nuestra historia. Parece que el destino nos ha juntado aposta. Cuando pienso en ti yo sonrío, tu mirada nubla mi mente, mi vestido desciende y yo me pierdo completamente ahora contigo a solas y aunque sea tarde quiero dormir, pasar toda la noche entera, entera. Oh, ...

Nick Hill is the Director of Sales Enablement at Crunchbase, with a track record of building performance-driven coaching programs at Miro, Sprinklr, and beyond. In this episode of Make It Happen Mondays, John Barrows and Nick dive deep into all things enablement—from structure and timing to coaching reps and aligning with RevOps for real impact.They explore when companies should actually invest in enablement, how to differentiate training vs. coaching vs. enablement, and how to hold frontline managers accountable in the process. Nick shares practical ideas for simplifying call coaching (without listening to 50 hours of recordings) and lays out his vision for how AI will transform sales enablement in the years ahead.If you're in sales leadership, enablement, or just trying to scale a winning team, this conversation is a must-listen.Are you interested in leveling up your sales skills and staying relevant in today's AI-driven landscape? Visit www.jbarrows.com and let's Make It Happen together!Connect with John on LinkedIn: https://www.linkedin.com/in/johnbarrows/Connect with John on IG: https://www.instagram.com/johnmbarrows/Check out John's Membership: https://go.jbarrows.com/pages/individual-membership?ref=3edab1Visit our sponsor Website: https://otter.ai/Connect with Nick on LinkedIn: https://www.linkedin.com/in/nicholasahill Check out Nick's Website: https://about.crunchbase.com/

MERCH IS HERE: https://storyofthefight.etsy.comALERT: Next week you are welcome to join us LIVE on our YouTube Channel at 9am PST/11am CST if you wanna comment and laugh along with Will, Miro, and Rich! Otherwise, hit us up any way you like including by email to have your questions answered in our mailbag episode! Please leave a rating and a review along with a subscription, and check out our YouTube channel to like & subscribe!Video Episode in Full: https://youtube.com/live/iUeaTkwkC5whttps://Instagram.com/StoryoftheFighthttps://Twitter.com/StoryoftheFighthttps://Twitch.tv/storyofthefightTikTok: @StoryoftheFightFacebook Group: https://m.facebook.com/home.php#!/groups/903248290491045?group_view_referrer=search---00:00:00 - Welcome & Intros UFC Baku 00:01:40 - Khalil Rountree Jr. vs Jamahal Hill 00:18:20 - Rafael Fiziev vs Ignacio Bahamondes00:23:00 - Myktybek Orolbai vs Tofiq Musayev 00:25:25 - Nazim Sadykhov vs Nikolas MottaPrelims00:29:00 - Jun Yong Park vs Ismail Naurdiev00:34:35 - Administrative Details00:35:45 - Jon Jones Retires00:41:40 - BKFC 76

Today on the show we have Ramli John, founder of Delight Path and author of Product-Led Onboarding and the upcoming book Eureka.In this episode, Ramli shares why activation and onboarding are some of the most overlooked yet impactful levers for reducing churn, and how early-stage friction, especially emotional and social, can silently kill growth.We dive deep into what he calls the “Hierarchy of B2B Friction,” how companies can identify moments of delight and confusion, and why taking a cross-functional approach to onboarding is crucial as you scale.We wrap up by discussing how top companies like Miro and Figma empower users to look good to their teammates, and why making your champion the hero is the ultimate onboarding win.As usual, I'm excited to hear what you think of this episode, and if you have any feedback, I would love to hear from you. You can email me directly on andrew@churn.fm. Don't forget to follow us on Twitter.Mentioned resources: Delight PathProduct-Led OnboardingEurekaProductLedAppcuesMuralMiroFigmaAmplitudePendoChurn FM is sponsored by Vitally, the all-in-one Customer Success Platform.

It seems like we are bombarded by news about millions of dollars pouring into AI startups, which have crazy valuations. In this episode, Chris and Dan dive deep into the highs, lows, and hard choices behind funding an AI startup. They explore early bootstrapping, the transition to venture capital, and what it's like to trade in code commits for investor decks. Featuring:Chris Benson – Website, GitHub, LinkedIn, XDaniel Whitenack – Website, GitHub, XLinks:Builder.ai Collapses: $1.5bn 'AI' Startup Exposed as 'Actually Indians' Pretending to Be BotsSponsors:Miro: Feeling overwhelmed by AI? Miro brings clarity by combining human creativity with intelligent tools to help teams get great work done. Learn more at miro.com.

Tired of hour-long meetings that end with zero decisions? We've all been there! In this episode, Will and Josh dive deep into practical frameworks that actually work for making decisions, prioritizing projects, and communicating effectively as a team.From the classic Eisenhower Matrix to Josh's preferred Impact vs. Effort approach, we break down the tools that can transform your team's productivity. Plus, we share real-world examples, miro templates, introduce the SBI communication model, and reveal our "meeting sandwich" formula for success.No more decision paralysis or tyranny of the urgent - let's get systematic about getting things done!For more on our conversation, check out the episode page⁠.For more on our conversation, check out the episode page ⁠⁠here⁠⁠.Want to build your business like we have? Join us over at Notion by ⁠signing up with our affiliate link⁠ to start organizing EVERYTHING you do.Head over to our website at ⁠⁠⁠hitechpod.us⁠⁠⁠ for all of our episode pages, send some support at ⁠⁠Buy Me a Coffee⁠⁠, our ⁠⁠⁠Twitter⁠⁠⁠, our ⁠⁠⁠YouTube⁠⁠⁠, and to see our faces (maybe skip the last one).Need a journal that's secure and reflective? Sign-up for the ⁠Reflection App⁠ today! We promise that the free version is enough, but if you want the extra features, paying up is even better with our affiliate discount.

MERCH IS HERE: https://storyofthefight.etsy.comALERT: Next week you are welcome to join us LIVE on our YouTube Channel at 9am PST/11am CST if you wanna comment and laugh along with Will, Miro, and Rich! Otherwise, hit us up any way you like including by email to have your questions answered in our mailbag episode! Please leave a rating and a review along with a subscription, and check out our YouTube channel to like & subscribe!Video Episode in Full: https://youtube.com/live/FB3DEvMqE60https://Instagram.com/StoryoftheFighthttps://Twitter.com/StoryoftheFighthttps://Twitch.tv/storyofthefightTikTok: @StoryoftheFightFacebook Group: https://m.facebook.com/home.php#!/groups/903248290491045?group_view_referrer=search---Timestamps:00:00:00 - Welcome & Intros00:03:11 - Kamrau Usman vs Joaquin Buckley00:12:15 - Rose Namajunas vs Miranda Maverick00:17:19 - Raoni Barcelos vs Cody Garbrandt00:19:02 - Mansur Abdul Malik vs Cody Brundage00:26:24 - Paul Craig vs Rodolfo Bellato00:38:41 - Malcolm Wellmaker vs Kris Moutinho00:43:30 - Jose Ochoa vs Cody Durden00:47:31 - Phil Rowe vs Ange Loosa00:50:58 - Administrative Details00:52:47 - Next Week Preview00:55:01 - Gordon Ramsay00:57:30 - Outros#UFCAtlanta #KamaruUsman #ThugRose

Ioana had a live Maven session where she shared insights on how AI is transforming design, the role of AI designers, and strategies to stay relevant in this evolving industry.This episode was recorded in partnership with ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Wix Studio.⁠⁠⁠⁠⁠⁠⁠In this episode: Slides from the episode• How has AI transformed the design industry?• What does AI-driven design truly entail?• What is an AI designer, and how does it differ from traditional design roles?• What new challenges arise when designing AI interactions?• What principles and processes should guide AI design?• How can designers stay relevant in the AI era?• How do AI designer job postings look like?• How did Ioana secure her role at Miro?Check out these links:Join Anfi's ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Job Search community⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠.⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠The community includes 3 courses, 12 live events and workshops, and a variety of templates to support you in your job search journey.Ioana's ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠AI Goodies Newsletter⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Enroll in Ioana's AI course ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠"**AI-Powered UX Design: How to Elevate Your UX Career"**⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ on Interaction Design Foundation with a 25% discount.⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠❓Next topic ideas:Submit your questions or feedback anonymously ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠here⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Links:

Laura Kendrick and Cort Sharp hijack the mic to share what it’s really like behind the scenes at Mountain Goat. From Zoom bloopers to unexpected team bonding, they unpack how a fully remote team built a thriving, human-centered workplace. Overview In this special takeover episode, Laura Kendrick and Cort Sharp pull back the curtain on what goes into running hundreds of Scrum and Product Owner classes virtually—and why Mountain Goat's remote team still feels so close-knit. With stories of early tech headaches, Slack banter, hilarious costume moments, and the quiet rituals that keep the team connected, they explore how remote work can actually foster strong relationships and top-tier collaboration. If you’ve ever wondered how to make a distributed team work (or just want a peek at some Zoom-era growing pains), this one’s for you. References and resources mentioned in the show: Laura Kendrick Cort Sharp #61: The Complex Factors in The Office Vs. Remote Debate with Scott Dunn #147: The Power of Quiet Influence with Casey Sinnema Run a Daily Scrum Your Team Will Love Subscribe to the Agile Mentors Podcast Join the Agile Mentors Community Want to get involved? This show is designed for you, and we’d love your input. Enjoyed what you heard today? Please leave a rating and a review. It really helps, and we read every single one. Got an Agile subject you’d like us to discuss or a question that needs an answer? Share your thoughts with us at podcast@mountaingoatsoftware.com This episode’s presenters are: Cort Sharp is the Scrum Master of the producing team and the Agile Mentors Community Manager. In addition to his love for Agile, Cort is also a serious swimmer and has been coaching swimmers for five years. Laura Kendrick is the producer of the Agile Mentors Podcast and a seasoned Scrum Master who keeps virtual classes running smoothly. Outside the podcast, she helps clients apply Scrum techniques to their marketing and business strategy, bringing structure and momentum to big, creative ideas. Auto-generated Transcript: Laura Kendrick (00:00) Welcome in Agile Mentors. As you may have noticed, I am not Brian Milner. I am Laura Kendrick, and this is Cort Sharp. And if you have taken a class with us at Mountain Goat in the last five years, there is a good chance that you have met one or actually both of us. Cort Sharp (00:19) I think it's like 90 % chance, 95 % honestly. We've been in so many of these classes. Laura Kendrick (00:26) Definitely, and oftentimes together too with one of us TAing, one of us producing, sometimes one of us teaching court. Cort Sharp (00:33) once in a while, once in a while. Yeah. Laura Kendrick (00:37) So we thought we would come on over here and hijack the podcast to share a little bit about some of the insights that we have gained from doing about a billion, maybe a little exaggeration. Cort Sharp (00:49) Roughly. Roughly. We've done roughly a billion classes with Mountain Goat. Yes. Laura Kendrick (00:56) We have seen a lot in the certifying of Scrum Masters and product owners and advanced product owners and Scrum Masters and all of the evolution of the classes that we have done. We actually hold quite a bit of insight into what is happening in this world. And so we thought we would come in, steal the podcast, and share a little bit of what we have seen, learned, observed, and really just kind of Honestly, some of the laughs and fun that we've had along the way. Cort Sharp (01:25) Also, I think, I don't know, just your intro right there is talking about, hey, we've seen the evolution of these classes. That just got my brain going of like, remember the first class that we did? Way like 2020. I mean, I was in my parents' basement with really terrible internet. It was a struggle. Laura Kendrick (01:40) Yeah. Cort Sharp (01:49) But we were working on like Miro boards or mural. One of the two, forget which, which tool it was, but that was, yeah, that was before team home. And then we got to see the first version of team home. We helped do a little testing with it. And then we've seen it grow all the way into this awesome tool that we have nowadays. And I don't know, just, just to me, I think it's cool to see how we've been iterating and be part of that process of the iteration process, um, to develop these classes and these courses into. Laura Kendrick (01:52) Mm-hmm. Mural. Yep. Mm-hmm. Cort Sharp (02:20) the truly awesomeness that they are today. Personally, I'd rather take a virtual class than an in-person class with Mountain Goat at this point. Laura Kendrick (02:27) It's funny that you say that because I notice actually the iteration of the experience like outside of the tech piece because you know, that's where my brain goes. Here's the difference between court and I. I'm noticing the interactions. But I've noticed, mean how people are interacting a little bit differently in the online space, how even our team interacts, like all of those things has become so much more sophisticated and amazing and Cort Sharp (02:39) Yeah, just a bit. Laura Kendrick (02:54) I mean, honestly, we sometimes talk on our team between like the producing and TA team where like I've referred to it as a perfect game if we don't need anything from the outside team, which occasionally we need a lot of support from the outside team, but we've we've got this down at this point. And it is it's become those first classes. I remember them being super stressful, like, my gosh, the breakout rooms and all the things and just being like, I mean, you couldn't do. Cort Sharp (03:17) Yes. Laura Kendrick (03:21) It was almost like learning how to drive where you felt like if you turned the radio knob up, you might actually turn the whole car. And it was like, so much anxiety. Cort Sharp (03:31) I mean, but we just didn't know Zoom then. Zoom didn't even know itself then, right? What Zoom is, ⁓ for those of you who don't know, we host all of our virtual classes on Zoom. And learning that platform, like I'd used it once maybe for some just, yeah, here's Zoom exists in one of my college classes. That was about it. But yeah, totally. was like, man, what does this button do? Hopefully it doesn't end the meeting and kick everyone out. Laura Kendrick (03:34) Yeah. Yeah. Yeah. That's so true. Yeah, no kidding. But you know what's really interesting too, though, is that it's been over five years now for both of us being part of the Mountain Goat team. And we all work remotely. And other than you and Mike for a little while being right down the road from each other, none of us had any actual interpersonal interaction with each other outside of Zoom email and Slack and the occasional, know, fretted text message of like, are you late? Where are you? Cort Sharp (03:58) Absolutely, yeah, totally. Yeah. Laura Kendrick (04:26) But other than that it like we truly were of and still are a fully remote team and the crazy thing about it is we have at this point once gotten together as a full team in person and it was such an interesting experience being having been fully remote and then being in person and in particular the team that is live on the classes Cort Sharp (04:39) Yep. Yep. Laura Kendrick (04:51) It was a very different interaction because we have this time built into our classes where the team gets on the Zoom call 30 minutes earlier than the students do. And we get this time to just honestly have like water cooler chat and like friend chat or occasionally see Mike get on and you can't hear him, but you can see that he is quite angry at his very elaborate tech system that is not working correctly. Cort Sharp (05:14) you That does happen. Yes, it does. ⁓ Laura Kendrick (05:21) these moments, I feel like they really bonded us together. Because when we got together in person, it was old friends. wasn't even fast friends. It was old friends. And the banter even that goes on in Slack is fun and engaging and not rigid and confining. Cort Sharp (05:31) Yeah. Yes, absolutely. I agree with that. I mean, I'm just thinking back to like the first time because that was the first time I met you in person. aside from being like, wow, she's a lot shorter than I thought she would be. Laura Kendrick (05:47) Mm-hmm. shorter. By the way, court is like 6-4. Cort Sharp (05:55) Yeah, yeah. Not that you're short. But I've just always ever seen like, the profile like the profile picture. That's all that it's really ever been. So I'm like, yeah, you're like, what I would consider normal height, which you totally are. But in my mind, I was like, yeah, it's weird seeing, you know, your legs. That's funny. ⁓ Laura Kendrick (06:14) We digress. Cort Sharp (06:15) But aside from that, was like we've known each other for three, four, four years because we've had that time to get to know each other. We've had that time to talk about just life events, what's going on, where we live, what's happening, what the deal is going on with life. Because we've been very intentional about having that time with that. The 30 minutes before each class were originally very much so used to take care of any tech problems. As the years have gone by, we've for the most part figured out the tech problems. Sometimes, you know, we'll change something out. Laura Kendrick (06:48) Except, hold on, except last week in Lance's class, we were talking about his dog and suddenly it looked as though Lance in his entire room did a cartwheel because the camera just fell. This is not a small camera. Cort Sharp (07:02) It said, nope, I'm out. ⁓ man. Laura Kendrick (07:06) So we still occasionally have the tech problem. Cort Sharp (07:09) Yes we do, yes we do. That's why we still do the 30 vimits. Laura Kendrick (07:14) The crazy thing about that is that when we landed at this in-person meeting, there were members of the team that at that time, and I in particular had never had any interaction with. so like other than the odd email or Slack message, so it was like really knew their name, but didn't really work with them up until that moment. And it was really interesting because at one point, the way that the leadership team had mentioned of like, well, if you need somebody to step in and talk to Mike for you, if you're not comfortable. And I remember looking at court and being like, Mike's the one I'm most comfortable with in this room because of that 30 minutes. I feel like I know Mike. I feel like we have an actual interpersonal relationship where I have no problem speaking up and saying the things that I need to. And that has made like those little water cooler times, those little Cort Sharp (07:54) Yeah. Laura Kendrick (08:06) bantery questions, them asking about my kids or hobbies or whatever. And just knowing those things made a huge difference in our team functioning. The communication across time zones was so much better and easier and safer. Cort Sharp (08:24) Absolutely. We were talking a little bit before we were recording about just people who want pure in-person no matter what. I think at this point, I will always push back on that and say, you might not get that quote unquote collaboration time that's naturally built in, but if you're intentional about it and you provide the space and provide the resources, Laura Kendrick (08:32) Hmm. Cort Sharp (08:50) And also, kind of push people along, have some, I don't know, working agreements or something of, hey, our cameras are on whenever we're talking with each other, unless something like drastic is going on or something's happening, right? Which I think we're going to get into in a little bit, but it's massive. It's crazy. Laura Kendrick (09:03) That's huge. Yeah, I mean, it is. I think we can definitely speak to that in our own experience because we've had, of course, there are moments where people don't have cameras. There are moments where people have bad connections and we'll encourage them in class, like turn off your camera, save your bandwidth. But there are also moments where we are doing private classes for companies. In particular, we've done some with companies that work with like Department of Defense. So there's like real security. issues there and so they don't turn their cameras on. Their cameras are totally disabled on their computers. And it is, I have to say those classes are some of the most like energy draining classes I'm ever present in because I'll be there with the trainer and I feel like I have to give all this emotional feedback because when you are talking to a black screen, that's, it's really hard to just. Cort Sharp (09:47) Hmm. Laura Kendrick (09:58) survive that because you're not getting any feedback from anyone. So you don't know what's happening and you're constantly questioning and the kind of banter in your own mind is like, God, is it landing? Is it not? And you're just not getting any of that physical feedback. So I feel like when I'm on a class with a trainer like that, I feel like I have to be like, that's funny. I'm like, yeah, good point. Cort Sharp (10:19) Yeah, you're kidding. Laura Kendrick (10:21) I'm tired Cort Sharp (10:22) You No, I get that. And I've had some pretty similar experiences too. I might not be as in tune with the emotional side as stated earlier. So I might not help the trainers out nearly as much as I probably should. But I do think cameras on just can make all the difference. And again, situations where it's just not possible. Absolutely understand that. One of our trainers, Lance, he Laura Kendrick (10:39) Mm-hmm. Cort Sharp (10:47) He always likes to throw out the phrase, look, let's approach everything with grace, patience, and mercy. So I like, which I really appreciate, and I like that he throws that out there. But I think that's a good thing to keep in mind of like, know, even though you have the company policy, you have the working agreement, whatever it is that says, look, camera's on all the time, sometimes it's just not possible. Sometimes it just doesn't happen. I recently had to figure out internet in the middle of nowhere, because that's where I live now. Laura Kendrick (10:52) Mm. No. Cort Sharp (11:15) And I was worried for a while that I wouldn't be able to put my camera on. But, you know, if if they came down to that, I know that it would be, hey, you know, it's a it's a unique situation. It's something different. And we're going to do we're going to work the best that we can with it and try to figure out maybe you can turn your camera on for any time you're talking or just any time you have something to say or, you know, if you're agreeing with something, you could briefly turn your camera on to show like, yeah, I'm nodding. I'm agreeing. I'm doing whatever. Right. But Laura Kendrick (11:45) Honestly, I think recently I had a very busy day and we communicate in back channels, of course through email, but also we use Slack as a team. And so I sent a direct message to court about something and I just like, I sent it in a voice? No. And court's response was, didn't know you could do that in Slack. But in those moments, I think there are other ways of doing it too, where you can bring the humanity out, where it's not just words. Cort Sharp (12:01) Yeah. Laura Kendrick (12:09) So often I'm actually thinking about there was one time that you and I were talking about something and I misread it as like, I like kicked something, like some hornet's nest in there. Like you were upset with me, but you were like, no, that was not my intention. And it's an amazing thing that that's only happened once in five years. There was that subtle nuanced miscommunication of I thought I had offended in some way and I hadn't. Cort Sharp (12:18) So. Yeah. Laura Kendrick (12:34) Just keeping that in mind though, in written word, tone is interpreted because probably what happened is I like offended my kid or my partner and was bringing that into the conversation with court. And it had nothing to do with what was actually happening, but adding in those personal things of your face, your voice, those things really do help move that human connection, which enables the teamwork that we've seen at Mountain Go. Cort Sharp (12:42) Yep. Yep. Mm-hmm. Laura Kendrick (13:00) I mean, it's amazing the way this team functions and it is not perfect. There are definitely communications missteps. There are definitely like, oops, forgot to leave that piece out of the information packet. It happens. It happens to everybody, but we're able to recover really quickly or even it's a safe enough space to be able to speak up and say, I think I got left out on this. And it's responded to in a really gracious and amazing way. Cort Sharp (13:26) It absolutely is. I mean, Mountain Goat's been remote for longer than the COVID stuff, the pandemic stuff happened. Laura Kendrick (13:33) Yeah. Well, Lisa's been with them for what, 10 years? I think it was nearly 10 years when we started, maybe 15. And Hunter's around the same. So yeah, they've been spread for a long time. Cort Sharp (13:42) Something like that, Uh-huh. ⁓ I know that they had an office space and that office space changed just in case people wanted to like come in, come to the office. I think at one point, one of them was in Colorado, which is kind of funny because several people live on the West coast. And then it's like, okay, yeah, come on, come on, swing by the... Colorado office on just a random Tuesday. Yeah, fly in, have fun. I don't know. Yeah, why not? I don't know what the deal was or what it was like, but they've been fully remote. And I think with the kind of runway that they've had leading up until the time where everyone had to be fully remote has really benefited Mountain Go in a lot of ways, because a lot of those early, like, how do we work remote? How do we do this? Laura Kendrick (14:09) I'd do that. Yeah, let's do it. Cort Sharp (14:31) kind of was ironed out, but back to your, your point to just like, it's, it's incredible how much support there is. It's incredible how much, how well communication again, it's not perfect, but how well we're able to communicate with each other and how well we're able to just say, yeah, let's, let's hop on a call real quick or here. I think most of us have like personal phone numbers. We, we use that as a very much so last resort type deal. Laura Kendrick (14:57) Yeah. Cort Sharp (14:59) But even then, it's nice to just have those open lines of communication and know that those are always available, but also know that people are kind of in our corner all the time too. And I think you have a pretty good story about this one. Something happened in a class a few years ago. Laura Kendrick (15:09) Mm-hmm. Yeah. Yeah. It was early on we had, it was a non-Mike class. So it was one of the other instructors and there was a student who was just challenging. And in the end, it didn't go well in the moment, to put it, just to kind of like not go into grave detail about it. But Mike wasn't there, right? And so The thing that was interesting though is the first piece of communication that came from Mike, which was before that class even broke, right? Because it was one of those things of like, we have to share. As a team, we can't hide it. We have to share that something happened in class that was less than ideal. And so we did. And the immediate response from Mike was in support of the team. And later on, he did go and review the tape of the, because the classes are recorded, not for this purpose. They're recorded actually so that the students get a recording of the class afterwards and can return to what, you know, all the things that they learned because it's a lot to take in in two days. But in this one instance, it was beneficial in this way because Mike could actually see rather than taking people's words, what happened. And I think the important thing is not even what happened after, but what happened in the moment. that he instantaneously was like, I've got you. Like no matter how this goes, we're a team and I'm gonna support you as well. And that was actually, that was pretty early on for me. And it was in a moment where I didn't know Mike that well yet. And it was actually this very solidifying moment for me that was like, I'm in the right place. Like I am part of this team, not just a minion or an employee. Like they care about all of us. Cort Sharp (16:48) Mm-hmm. Laura Kendrick (16:56) and we're in this together, even if it turns out that we're in some form of trouble, it's still going to be thoughtfully managed and handled rather than just the kind of lashing out that can happen in so many environments. Cort Sharp (17:12) Right. And, and that experience, cause I think we were all included on that email. Like I, I wasn't in the class when it happened, but I do remember getting that email and it just was a clear communication from kind of head honcho Mike, right? A top dog saying, yeah, no, we, we got your back. on, we're on the same team. We're all working towards the same goal. And when I, when I read the email, I was like, wow, that was an eventful class. but. Laura Kendrick (17:26) Mm-hmm. us. Cort Sharp (17:38) My second thought, my second thought was, huh, this very similar to what you were saying of like, wow, this is a great place to be. This is a great company to work for. These are great people to be working with and alongside. ⁓ but also like, I know so many people whose managers, whose higher ups would say, Nope, you're in the wrong. You should have done better. Your toast, blah, blah, blah, blah. Like putting all the blame on you. Absolutely. Yeah. Yeah. Laura Kendrick (17:52) Mm-hmm. Yeah. The knee jerk. Yeah. Yeah. Cort Sharp (18:07) And it just, makes me think all the time of like one really blessed, like very fortunate to be here, very fortunate to work with mountain goat. but also people don't quit jobs. They quit managers. They quit leadership more often than not. And, not that I'm talking about quitting mountain goat, but, neither, neither of us are throwing that out there right now, but just like, Laura Kendrick (18:20) Mmm. Yeah. No, but interestingly in five years, I've not seen anybody quit. I mean, we've had people kind of go down separate paths, but nobody has been throwing their hands up and been like, I'm done. I can't be in this. There have been people who have taken other opportunities that they needed to take for their own businesses. But yeah, nobody's quit. In five years, no one has quit, which speaks volumes to the culture that is created in an environment where Cort Sharp (18:37) Mm-hmm. Laura Kendrick (18:57) And I also want to be clear that that response from Mike also, it wasn't disparaging to the other party either. It was simply a, like, it just let us know that I see you and this, you were in a hard moment in the moment and you had to react like a human being and you as a team, I've got your back and this is, you know, great. And to be fair to that was like in the heat of COVID. Cort Sharp (19:24) Yes, yeah It was yeah Laura Kendrick (19:27) good times. But there's also been a lot of fun that's happened in class too, which is, I think that makes a big difference. Like where we are, I don't want to say allowed because I don't think that's right, but like part of the culture is to have fun. Like Mike is a pretty funny guy. Brian's a pretty funny guy. Like honestly, the whole team is quite humorous and it's, we're allowed to like make these really fun things and Cort Sharp (19:48) Yes. Laura Kendrick (19:52) in response to like when we see them in class, like, we foster those two and it becomes this really fun working environment, not only for us, for our students. You brought up one that I had totally forgotten about with the costume. That was good. Cort Sharp (20:06) ⁓ yeah, I, I, yeah, I'll, I'll get into the costume thing, but I think the word you're looking for instead of allowed is enabled. Like we're, we're enabled to have fun. We're encouraged. Absolutely. Yeah. A hundred percent. If you ever hung out with Mike or, or taking a class with him, you've probably heard some funny stories. Laura Kendrick (20:13) Yeah, Encouraged, in fact. And my gosh, the one class too where Mike was asked how long they'd have access to like the videos and stuff. my gosh, Mike ended the class and it was a super engaged Chipper class. Everyone was laughing and Mike brought it down. Cause he did his usual thing where he talked about, what does he say? You have access as long as the internet exists and I'm alive. And then he went into great detail. great detailed speculation about what will happen once he's not alive. It went on for like five minutes. Cort Sharp (20:58) Yeah, where where he's like, yeah, you know, my kids will probably be like, what's this? What's this old website that dad's still hosting? Guess we'll we'll close that up 10 years down the line or whatever. Laura Kendrick (21:09) Dumbfounded. It was so good. But anyhow. Cort Sharp (21:13) man. But there was, I don't even remember why this happened in the class. don't think it was around like Halloween time or something. think the person, actually, I think the person does this to go to like local children's hospitals or local hospitals and just visit. But I get on and I'm normally the PM producer. So I normally hop on in the afternoon. And I took over from Laura and Laura Kendrick (21:22) No, it wasn't. think so. Cort Sharp (21:39) Laura was like, yeah, you know, pretty normal class. This happens, whatever. We're good. And I hop on and people start turning their cameras on. And then all of a sudden there's this dude in a Captain America costume. Like what? He's got the mask. He's got the, the, the uniform. He's got the shield and everything. And I was like, what is happening? What is going on? Come to find out he was telling his story. Laura Kendrick (21:50) Like full on math. Cort Sharp (22:04) Yeah, I do this. This is cool. And Mike was like, that'd be awesome to see. He went out, put it on and took the rest of the classes Captain America. So we have certified Captain America. Laura Kendrick (22:12) Awesome. We've had, there was the guy who was put on like a crazy hat for the first session and then came back for session two with a different crazy hat. And then other people started wearing crazy hats. And by the end of it, like by the final session, almost the entire class was sitting there with some like their kids stuff on their heads. it was. Cort Sharp (22:34) You Laura Kendrick (22:36) But was this one, like it stands out of the billion classes we've done. It stands out in our minds as these really fun moments. I remember the class where it was a private class, so it was for a company or team. And there were, it took me until the very end to, it was early on, so it took me until the very end to get up the gumption. There were five mics in the class. And finally I was like, I'm just gonna put them all in the same room and see if anybody notices. Cort Sharp (22:36) People just... Yes. Didn't they notice like right away, they all came back and they're like, team Mike is back in action or something, right? Laura Kendrick (23:04) I don't think they said anything, but they did. The instructor went into the room and like, yeah, they noticed. Good. My passive aggressive humor worked. Cort Sharp (23:10) Hehehehehe It's fun. It's all good. But it's also like going back to us being able to do this before I figured out kind of my background situation, I would always put up virtual backgrounds and I would just change your background every time and see if people noticed. And it wasn't, it was a lot of Disney. Yes. Laura Kendrick (23:23) Mm-hmm. Disney. That's the thing though. That also, that kind of stuff built a little bit of a relationship as well. like it was, court was always going to have something for Disney. I had one that I would, when I finally found the one I liked, I kept that one for a long time. And Mike would occasionally, when I wasn't in a class, he would send me a screenshot of somebody via email and be like, somebody's in your house with you. Cause they would have the same background. Cort Sharp (23:52) Yeah! Laura Kendrick (23:56) those little tiny things make the relationships and make the team function and make us giggle. So I'd be like out with my kids and see an email and be like, oh no, Mike, what does he need? And then click in and be like, you know, actually more often than not, it would probably be like, am I missing class? See, I'd be like, oh, that's funny. But you know, it builds that relationship. And I think it's why this remote working has worked so well for us. And I'm totally with you where I, when people are Cort Sharp (24:13) You Yeah. Laura Kendrick (24:26) railing against it because of my experience. like, you're crazy. This is great. Cort Sharp (24:31) Exactly. I'm like, how can you not want to just chill out, hang out in your home, chat with some people, get some work done, and like, you're good. Who despises that? Who doesn't like that? don't know. It's, Exactly, yeah. But I do think it does, it comes down to being intentional with it. We were talking about that 30 minutes before that used to be primarily tech troubleshooting. Laura Kendrick (24:47) I know, you get to do things on your own time too. Cort Sharp (25:01) but has since kind of evolved into, okay, so everything, like, I don't know about you, but the vast majority of time, unless a camera's fallen, the vast majority of time, it's, all right, does everything look good? Yeah? Cool. Sure does. Whoever I'm working with, awesome. So, what'd you do this weekend? how was this? ⁓ sorry, sorry that the Avs lost to the Dallas Stars. Yeah, I'm sorry too. Stuff like that, right? Where it's just, Laura Kendrick (25:19) Yeah. It's water cooler talk. Cort Sharp (25:29) It's fun, but we're very intentional with having that time to do that. And I think if you're not intentional in setting up that time, whether if you're working remote hybrid, you're not going to get it. And it's not just going to naturally happen because it is so much more difficult to produce. it's impossible for it to just kind of naturally pop up without taking away from some other intentional time. so I think in, in this this world that we're living in where there is the option to work remotely and there is this really big push to go back in person. I'm saying stick with remote, take your 15, 15 minute daily standup, and turn it into, you know, say, Hey, I'll be on 10, 15 minutes early. If anyone wants to come hang out, come chat. And make it worth it. Make it a valuable time because that is the time to connect and that is the time to say, yeah, cool. How are the kids? How was your weekend? Did you grill up some good hot dogs during this last weekend? What'd you do? Like, what was going on? ⁓ Build up that stuff. Laura Kendrick (26:23) Yeah. We also have Slack channels too, that are like that. Like there's a Slack channel for our team that's just movies, books and TV shows. That people, it'll get active at certain times and it'll be totally dead for a while and nobody's cultivating it. It's simply that somebody will pop in like, I just watched this and it's great. And they've set up also like the automatic bots, cause Mike's a big fan of James Bond. So like if somebody mentions James Bond, the Slack bot will say something quippy and it- Cort Sharp (26:39) Yeah. ⁓ Laura Kendrick (26:58) But it adds that little, like, little bit of humor, little bit of humanness to even though, like, the people that we have time to interact with like that is the team that's in class. So I don't, I mean, it wasn't until we were in person that I met our CTO. He was kind of an enigma, you know? Cort Sharp (27:10) Yeah. Mm-hmm. He was just in the background. Things just magically showed up digitally. Laura Kendrick (27:23) It was in my email and my Slack sometimes, but it creates that thing of like, now I know things about Hunter. Yes, of course it was because we were in person. I heard lots of stories and all that fun stuff. But also I know about like some of his like TV watching stuff. I know occasionally like what his wife likes to watch because sometimes he'll like pepper in something that, she dragged me into this and not my cup of tea. But it's those little bitty things that you start to learn about the people. Cort Sharp (27:39) Mm-hmm. Laura Kendrick (27:50) that makes them human and gives that space. And I also, think it's important to have it be a little bit of white space. so often we talk about cultivating the conversation and like, can you have icebreakers and get people engaged? And yes, those things are so important, but when it's with a team, you need to do those things, but you also need to create the empty space where maybe you have that daily standup or that... weekly meeting or monthly meeting, whatever that is for your team. And maybe at the end of it, it's just leaving the call going and allowing people to just talk. I mean, we did that as a producer team that we would have a meeting as producers that would be very structured and then kind of the official meeting would end. And there would be times where as a team we'd be on that Zoom. I'm like, thank goodness nobody needs this channel. Cause like we'd be in there for like two and a half hours. Cort Sharp (28:26) Yeah. Yeah. Laura Kendrick (28:42) just talking. And of course, it wasn't, you know, it wasn't billing time. It wasn't, you know, it was just us being friends and hearing each other and sometimes ranting and complaining and doing the things of like, this part was hard and like, yeah, well, people need the space to do that and feel seen and heard. And the only place they're going to get that is in the white space. Cort Sharp (29:01) Yep. Exactly. Yep. And where my head went when you were talking about the white space, I love where you just went to because that's absolutely very true. But where my mind went was the newest kind of Slack channel that that's been set up, which is the artificial intelligence. Yeah. Where we just we just it's cool because I'm interested in AI. I think everyone's interested in AI right now. Things are things are going in all sorts of wild directions with it. There's there's all sorts of possibilities that we can do with it. Laura Kendrick (29:17) ⁓ Yeah, that one's Yeah. Cort Sharp (29:32) And Hunter just threw out, who wants in? If you want in, cool, I'll get you in. If not, and you're not interested in AI, let me know when you are, because it'll be at some point, I was going to say. It's just another full group one. Yeah, we just. Laura Kendrick (29:39) Yeah. Pretty sure the whole team's in there. But it is fun. Like Hunter and Mike do deep dives and Brian too. And I'm like, wow, I just get to swim in that pool. It's really Cort Sharp (29:50) Yes. Yeah, yeah. You just kind of get a glean from what's posted in there and say, oh yeah, I am really interested in the automation side of AI. I want to do, I think I threw in there one time, like this whole GitHub repository that has just from zero to hero AI, here's a two week crash course. And I've been working my way through that. It's taken a lot longer than two weeks for me. I've been working my way through that. And it's opened my eyes to say, okay, now this awesome thing, think Mike just threw in there something about someone using it at Disney, I think it was, and how they were using it at Disney to propose, here's a cool way that we can use AI to help our proposals go faster or help our marketing campaigns go faster or whatever it is. And just learning and seeing and... Laura Kendrick (30:38) Yeah. Cort Sharp (30:44) growing together as a team as well and having that space of, yeah, you know, here's what here, here are these articles that I'm reading. Here's the ones that stuck out to me. And to have that space, I think also is, is really interesting to me too, not just because I like learning, but it's also like, I feel like, okay, I can talk with Mike about AI. I can talk with Hunter about AI. I can talk with whoever about it. And we're all relatively on the same page because we're all relatively getting the same information. Laura Kendrick (31:14) Yeah, yeah. I feel like having the Slack channel has been really helpful and all the white space and even honestly the in-person event, there was white space built into that too. There was definitely a lot of structured meetings because of course when you are bringing everyone in from all over the country and actually the world, have a team member who is in the UK too. Cort Sharp (31:26) yeah. Laura Kendrick (31:37) flying a great distance and being in a space together, it's got to be structured. You have to make that worth the time and effort and investment. But also there were dinners, there were shows that happened, there was fun built into it, and there were options of not just like, I'm forcing you to go to this, but like, here's a choice. Would you like to do this or that? And those things have made a huge difference in breeding the like belongingness. Cort Sharp (31:55) Mm-hmm. Laura Kendrick (32:05) and the feeling like we are actually a team. And even though there are definitely times where the frustrations arise, of course, I mean, who doesn't have frustrations, but it's a space where they can be vocalized, they can be talked through, and it's all due to that togetherness that we have, that connectedness that has been built through, honestly, Cort Sharp (32:05) Yeah. Mm-hmm. Laura Kendrick (32:30) just being in these like casual fun spaces is where that comes from in my opinion. Cort Sharp (32:36) Yeah, I agree with that. Just having the space to talk about whatever. But I think it's all rooted in communication, right? So in various methods of communicating and various ways of communicating too, where it's not just exclusively Slack, email, written text, we have that space there. But we do still run into some communication problems, right? There's... Laura Kendrick (32:41) Yeah. For sure, for sure. Cort Sharp (32:58) there's all sorts of communication problems that we're gonna run into because especially we are text-based heavy, but we're not exclusively text-based. But I think you were talking about a story where Mike was late one time or Mike's late story about communication and what was going on with that. Laura Kendrick (33:12) he tells it in class. He tells a story in class with that. It's one of his examples that he will pull into fairly frequently with an experience with a team where somebody was always late to the daily standup and they realized that it had to do with the fact that they had to drop their kid off at school. And so it was that simple communication shift of asking instead of assuming, asking which... They've put into practice too, like I recall early on hearing like, do you prefer to be communicated with? And like we've had these conversations that court and I have a tendency to be more slack people. But Brian has stated that for him, like when he's teaching slack is like his emergency line. And so like knowing that I'm not going to send him something through slack unless I desperately need him to see it when I can land it in his email versus Lisa and Laura are much more Cort Sharp (33:43) yeah. Mm-hmm. Mm-hmm. Laura Kendrick (34:04) they're going to be in the email. Like that's just where they live and they are less likely to be in Slack. So it's just knowing those things have also helped us build the right kind of streams of communication. I'm pretty sure Hunter is everywhere all at once. Like he's omnipresent. You can get him anywhere. I know it. I'm in New York and he's in California. I'm pretty sure if I whispered his name, he's hearing it right now. Cort Sharp (34:06) Right. my gosh. He's the enigma. He's the enigma everywhere. I was gonna say, I'm surprised he hasn't popped into this. We've said his name three times. It's, he just knows everything and he's always got everything coming through and no matter what you need, he's any message away. Slack, email, could be carry your pigeon. I don't know, something like that, right? Laura Kendrick (34:43) Yeah, his next Halloween costume needs to be Beetlejuice, so I'm sending that to him. my goodness. But I think at the end of the day, the practices that have been put into place that you may have felt in our classes too, have helped really grow this team into what it is. There's a lot of strength here. There's a lot of fun here, but there's a lot of hard work here too. And a lot of, there have been hard moments where we've all just kind of put our heads down together and moved through the hard moments as a team with a lot of support and a lot of. Cort Sharp (35:12) Mm-hmm. Laura Kendrick (35:15) Just trying to be in it and be like kind of move things where it needs to go. I don't know what the right word is as a team. It's redundant. Cort Sharp (35:22) I think it. Yeah. But I think that that does show in our classes a lot, right? You and I have both taken a class outside of the mountain goat sphere, ⁓ and I'm not I'm not dogging on anyone. I'm not trying to talk down on anyone. But I got out of that class. I was like, man, we are light years ahead of that. Laura Kendrick (35:30) Mm-hmm. Mm-hmm. Cort Sharp (35:49) that kind of interaction and that kind of experience. was the information that I got out of that class was awesome, superb. It was great. But just the amount of energy and effort and time that has been invested into these Mountain Goat courses, it's far and away just, it shows. And it shows how much of a level up it is to take a class with Mountain Goat. And I do think partly, you know, I'm boosting my own ego here. But I do think partly it is because we are surrounded with some awesome people and we have some awesome people working together and awesome support on every call, every class that you take with us, right? You don't have to, like the instructor can focus on just instructing. And we, more often than not, we are typically in charge of everything else. Make sure that any tech problems, any issues, anything that's going on, right? Yeah. Laura Kendrick (36:32) Yeah. Yeah. I remember the early days. Like you just brought up a memory that apparently I had stored in the trauma bank. I remember the early days though being, because I would often, because I'm on the East Coast, court is in mountain times. So, often I would be the early person just because it's easier for me. was mid morning for me. we would start class and it would be just, especially honestly when like people were figuring out Zoom and all this stuff, it was... stressful. Like they were just, it was just question, question, question, problem, problem, problem. And we would get to the first breakout and I would send everyone away and the instructor would be like, that was great. And I'm like, was, you know, just totally frazzled. But the point was, is no one else felt that. And it was, I was in my Slack and working with the team, working with Hunter, things fixed, working with Lisa, making sure the person was in the right place. Cort Sharp (37:20) Yeah, glad. Mm-hmm. Laura Kendrick (37:33) and doing all these things. And though that has died down because we've all gotten very good at our job and the systems in place are amazing at this point, it still is like, that's the whole point. We worked as a team so that the instructor could deliver an amazing class and be present with his students. And we could be here or her, because we do have hers too, I should say. They're students. And we were here taking care of the things that needed to be taken care of, which was, yeah. Cort Sharp (37:54) Yes. Laura Kendrick (38:00) Though I had forgotten about that. Thanks for that. Cort Sharp (38:02) Yeah, sure. Yeah, it's gotten easy, right? ⁓ Laura Kendrick (38:04) Yeah, it does. But that's at the end of the day, that's how a good team is. I think that we can kind of end it with this thing of Mike has created this environment and it definitely comes from him. Like it's is rooted in the founder for us because we're a small team, small but mighty. But he it's rooted in his like engine of creativity, efficiency, and just love of innovation. And that has kind of Cort Sharp (38:18) Mm-hmm. Laura Kendrick (38:34) folding that in with seeing all the people as humans, and with flaws and different talents and all those things and human interaction is messy and folding all of that in has actually been what has bred these amazing class experiences for our students and also this rewarding and fantastic team experience for the people behind the scenes as well. And I think the lesson Cort Sharp (38:39) Yes. Yep. Laura Kendrick (38:59) comes from that, that if we can fold those things in together and make space for humans to be humans and also have this amazing expectation of creativity and innovation, then it's all going to happen. Cort Sharp (39:06) Mm-hmm. Mm-hmm. Yeah, absolutely. I 100 % agree with that. I mean, it does come down to Mike and Mike is a fantastic leader. It's awesome. I also want to raise Mike, but. Laura Kendrick (39:28) Nice. Not passive aggressive at all. On that note. Cort Sharp (39:29) Yeah, you know. No. I'm just joking, right? We're able to have fun. We're able to joke around. But it does come down to leadership, right? And I think that's true on any team. And we have just we've been so fortunate to be able to experience it firsthand and go through this awesome transformation from being in person to fully remote, even in the class teaching stuff. And it's been really, really fun. really, really enjoyable. I, you know, you don't love every day. There are jobs, right? It's a job. But I'm not gonna lie. I'm not gonna lie. It has been fun. It has been enjoyable. But I don't look back on it and be like, wow, these last five years were just all terrible. No, it's we've had great leadership. We've had great interactions with with everyone. And I think Laura Kendrick (40:05) You should have just left it at really, really fun and enjoyable. Mic drop, goodbye. Cort Sharp (40:28) It's just come down to the people that we're working with and the people that we're engaging with consistently. And our leadership, Mike, has fostered an environment very, very well that is around fun, around communication, around enabling us to grow, to learn, to try new things, to move forward. And I really feel bad for companies who don't have that kind of leadership. that's, it's a tough spot to be in, but, I'm really, we're really blessed and really fortunate to, to be able to work here. And I hope this, this little peek behind the curtain, kind of encourages you to you, the listener, guess, whoever, whoever's out there to take a, take a little step back and say, okay, what, what am I doing as a leader within my sphere of influence to help my team be a little more human and embrace the humanity side of stuff? Not just pushing for more, we need more, more productivity, more AI, more everything, right? Yeah. Use AI, make it a tool, but just remember you're, building stuff for, for people. You're working with people all the time. And I think that's something that Mike has never forgotten and never will forget and never will let fall to the wayside that we're all people and we're all here working with each other. Laura Kendrick (41:43) Yeah. Couldn't agree more. Well, on that amazing note, thank you, Cort, for joining me in this hijacking of the podcast, the Agile Mentors podcast. And we're going to turn it back over to Brian, who's going to walk you right on out. Cort Sharp (41:54) Happy to.

Updated For 2025! This Week In Wrestling History (Season 3 Week 23) covering the period of 6/4 thru 6/10. Running Time: 5 Hours 24 Minutes. This Week In Wrestling History hosted by Don Tony first aired in 2018 and spanned two seasons. After much demand, these retro episodes return REMASTERED and UPDATED FOR 2025. Wrestling history up to and including 2024 has been added! Hundreds of hours of original wrestling clips & stories. Enjoy this deep dive into pro wrestling's awesome history. RUNNING TIME: 5 Hours 24 MinutesHosted by Don Tony SYNOPSIS: S3 E23 (06/04 - 06/10) Looking back at the 2nd 'Star Wars '81' event featuring Bruiser Brody, Kerry Von Erich, Gary Hart and others Vince McMahon purchases Capitol Wrestling Corporation from his father Vince Sr Looking back at the Fritz Von Erich Retirement Show (1982) Harley Race ends Ric Flair's 631-day reign as NWA World Heavyweight Champion Memorable Philadelphia Spectrum match, featuring Big John Studd front face lock to Andre The Giant for 8+ minutes. And yes, there is footage of this online Infamous Pipers Pit with Roddy Piper cracking a coconut over Jimmy Snuka's head finally airs nationwide. Audio: Fascinating YouShoot clip of Roddy Piper speaking on the Pipers Pit with Jimmy Snuka Despite Nick Bockwinkel, Mean Gene Okerlund, Verne Gagne, and Arnold Skaaland called as character witnesses, Ken Patera and Masa Saito are found guilty of battery, criminal damage, and obstruction of justice (from the 1984 McDonalds incident) Kerry Von Erich involved in a serious Motorcycle accident with a Police Car resulting in a shattered ankle, dislocated hip, and deep lacerations Looking back at NWA Clash Of The Champions II: Miami Mayhem 1988 Looking back at UWF Beach Brawl 1991 Kevin Nash makes WWF debut as the Bodyguard of Shawn Michaels Undertaker makes a rare appearance at USWA event 1993 WWF holds their first ever Hall Of Fame Ceremony (1994) inducting Freddie Blassie, Buddy Rogers, Bobo Brazil, Arnold Skaaland, Gorilla Monsoon, Chief Jay Strongbow, and James Dudley Roddy Piper impersonator kills it on the mic during Jerry Lawler's 'Kings Court' segment NBC cancels WrestleMania XI special, thanks to Shaq and 'Earth 2' After meeting with Eric Bischoff, Ted Turner agrees to add WCW show on Monday Nights to directly compete with WWF. And that wasn't the only competition Turner created this week Chris Benoit wrestles tryout dark matches for WWF (against Owen Hart, Adam Bomb, and Bob Holly. Kevin Nash makes his WCW Monday Nitro debut and joins Scott Hall to form The Outsiders Audio: Funny Kevin Nash YouShoot appearances: Nash plays 'The Ho Bag', 'What A Dic*, and talks Rats and NWhOes Brian Pillman signs with World Wrestling Federation Looking back at ECW Wrestlepalooza '97 Looking back at WWF King Of The Ring 1997 and the KOR Winner: Hunter Hearst Helmsley Three Faces of Foley Raw segments conclude with Mankind giving the mandible claw to Jim Ross TV Program 'American Edge' airs segment on WCW Power Plant including interviews with Eric Bischoff, DDP, and others Audio: Roddy Piper and Kevin Nash speak on a backstage incident following an episode of Monday Nitro Shawn Michaels and Bret Hart have a backstage incident over various issues including 'Sunny Days' Dennis Rodman fined by Chicago Bulls and NBA after skipping NBA Finals practice and media to attend WCW Monday Nitro event Audio: Vince McMahon revealed as the 'Higher Power' and Steve Austin becomes the CEO (for a day) of WWF. Coincidentally, this was Episode 316 of Raw Audio: Terry Funk defends the WCW Hardcore Title against Eric Bischoff Goldberg returns to action after 6+ month absence due to serious arm injury Intoxicated Sandman exposes himself several times during ECW match KOR qualifying match on Raw featuring Brock Lesnar vs Steve Austin cancelled as Austin walks out of WWE due to creative differences and more NWATNA makes it debut on Pay Per View with first ever $9.99 episode of Impact Looking back at WWE Insurrextion 2003 Kurt Angle returns to WWE action from neck surgery nine months earlier than expected Randy Orton debuts RKO finisher on Raw JBL fired from CNBC due to 'Goosestep' incident in Munich, Germany WWE issues then withdraw their apology for JBL 'Goosestep' incident Audio: JBL's epic Promo on CNBC, fans, and lots more (from Smackdown) Kenzo Suzuki makes his shi**y WWE debut John Cena (Raw) and Chris Benoit (Smackdown) are #1 picks for 2005 WWE Draft Lottery Audio: Looking back at the John Cena / Christian confrontation and Christian's WWE exit three months later Audio: Paul Heyman and ECW stars appear on Raw to hype up first ever ECW One Night Stand PPV Joey Styles signs deal with WWE to commentate ECW ONS PPV Terry Funk declines WWE offer to appear at ECW ONS PPV Looking back at Hardcore Homecoming event from ECW Arena 2005 Looking back at WWE vs ECW: Head To Head event 2006 WWE signs D-Lo Brown 2008 and Chris Masters 2009 Looking back at TNA Slammiversary PPV 2008, 2012 Looking back at WWE Extreme Rules PPV 2009, 2017 Audio: Jeff Hardy def Edge to win WWE World Heavyweight Championship Audio: CM Punk cashes in MITB Briefcase to def Jeff Hardy for WWE World Heavyweight Championship. Audio: Edge wants a divorce from Vickie Guerrero WWE writes Batista off TV as WWE Champion due to injury. Nexus destroys John Cena, Justin Roberts, WWE Staff, and the ring to close out memorable 'Viewers Choice' of Raw 2010 Mick Foley requests and is granted his release from TNA Audio: Eric Bischoff and Hulk Hogan announce the 'firing' of Mick Foley on Impact. Andy Leavine wins WWE Tough Enough Hulk Hogan quietly announces his retirement from the ring, and the internet and fan reaction is just as quiet Barbie Blank (aka Kelly Kelly) leaves WWE Audio: John Cena and AJ Styles hype up their upcoming battle at MITB PPV 2016 Looking back at the heavily criticized WWE Super Showdown event from 2019 Audio: Undertaker and Bill Goldberg comment on their very underwhelming match at WWE Super Showdown Drake Maverick gets a second chance and is resigned to NXT Looking back at NXT TakeOver: In Your House 2020, 2022 WWE releases Aleister Black, Braun Strowman, Lana, Buddy Murphy, Ruby Riott and Santana Garrett Audio: Vickie Guerrero introduces her latest 'signing' Andrade El Idolo (making his AEW debut) on Dynamite Impact Wrestling announces the return of live fans in attendance since the beginning of the pandemic for Slammiversary 2021 Audio: Memorable promo exchange between Scott D'Amore, Don Callis and Tony Khan during an episode of Impact Wrestling Audio: Kamille def Serena Deeb for NWA Women's World Championship and begins her 813-day reign as Champion Audio: Billy Corgan and Mickie James announce their first ever all Women's PPV event: NWA EmPowerrr for August 2021 Audio: Dave Meltzer is left speechless after questioning Triple H about NXT creative during NXT TakeOver: In Your House 2021 Conference Call AEW announces an interim World Champion will be crowned while CM Punk was inactive due to injury Audio: MVP drops a diss track on Bobby Lashley (Fall Mighty) Looking back at WWE Hell In a Cell 2022 Audio: Cody Rhodes battles thru an excruciating injury (Torn Pec) against Seth Rollins inside Hell In A Cell Audio: The Judgement Day adds a new member and destroy Edge . Audio: AEW announces the creation of the All-Atlantic Championship Audio: Olive branch? Tony Khan has a totally different take on Eric Bischoff (and his comments about CM Punk) just one week after his meltdown at Double Or Nothing Media Scrum Audio: Tony Khan is caught off guard during a live interview when asked about the status of Miro in AEW Sgt Slaughter is irate at Lacey Evans' new character and the use of his finisher 'without his permission' AEW reveals the main event for the first ever episode of AEW Collision Gunther reaches one year as WWE Intercontinental Champion NBC does a 180 and decides not to renew Young Rock and cancels Season Four Looking back at NXT Battleground 2024 (hosted by Sexyy Red) Audio: Sexyy Red arrested for assault at NJ Airport just one day before NXT Battleground Kamille celebrates the anniversary of her NWA World Championship win on Twitter while expressing frustration about her current status in AEW Audio: Did Sabu predicted his death at 60 years old after having a final barbed wire match in GCW? Check out this eerie interview from 2024 and you decide And so much more RIGHT CLICK AND SAVE to download the AUDIO episode of THIS WEEK IN WRESTLING HISTORY S3 E22 (5/28 – 6/3) CLICK HERE to listen to COMMERCIAL FREE (PATREON) episode of THIS WEEK IN WRESTLING HISTORY S3 E22 (5/28 – 6/3) CLICK HERE to listen to THIS WEEK IN WRESTLING HISTORY S3 E22 (5/28 – 6/3) online CLICK HERE to access previous episodes for all the shows ==== CELEBRATE 20 YEARS OF DON TONY AND KEVIN CASTLE WITH THE DTKC 20 YEAR ANNIVERSARY SHIRT! CLICK HERE for DTKC Pro Wrestling Tees Store ==== Want to help promote our shows and get a special shout-out on the next show? Stop by Apple Podcasts (CLICK HERE) or SPOTIFY (CLICK HERE) and leave a review! 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Joel Bancroft-Connors: The No-Scroll Bar Rule—Empowering PO's Through Constraints Read the full Show Notes and search through the world's largest audio library on Agile and Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. The Great Product Owner: The Collaborative Innovator Joel describes an exceptional Product Owner scenario at a large insurance organization where complementary skills created magic. Working with two different people - a business expert who understood insurance but lacked development knowledge, and a designer with user experience expertise - Joel suggested the designer take on the Product Owner role while collaborating closely with the business person.  This collaboration between complementary skills produced outstanding results. The great Product Owner understood that their role wasn't to control every detail but to unleash developer creativity by providing problems and context rather than prescriptive solutions. Joel's approach of "give the developers a problem and a canvas" allowed the team to innovate while staying focused on customer needs. This Product Owner fostered innovation rather than preventing it, demonstrating how effective collaboration can transform product development. The Bad Product Owner: The Business Analyst That Couldn't Let Go Joel identifies a problematic anti-pattern: the Business Analyst who transitions to Product Owner but can't abandon their documentation-heavy approach. While Business Analysts can make excellent Product Owners with proper support, those who insist on documenting everything create communication bottlenecks and slow down delivery. This creates a "telephone game" effect between the BA/PO and developers. Joel encountered one such individual who would declare "the developers can't do that" without giving them the opportunity to explore solutions. Following his "no-scroll bar rule" for documentation, Joel emphasizes that Product Owners should provide just enough information to enable developer creativity, not overwhelming detail that stifles innovation. When the problematic BA was replaced with someone who understood customers and trusted developers, the team's innovation flourished. In this segment, we refer to the book Liftoff, by Larsen and Nies. Self-reflection Question: Are you enabling developer innovation by providing problems and context, or are you stifling creativity with excessive documentation and control? [Scrum Master Toolbox Podcast Recommends]

Joel Bancroft-Connors: Sustainable Value—Redefining Success Beyond Profit Read the full Show Notes and search through the world's largest audio library on Agile and Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. Joel has evolved his definition of Scrum Master success over time, moving beyond traditional metrics to focus on what truly matters: sustainable value delivery. While Agile principles clearly state the goal of delivering value continuously, Joel emphasizes that success isn't just about making profit - it's about creating sustainable profit through sustainable processes and people practices. He challenges Scrum Masters to consider their "people sustainability metric" and asks whether their approach supports long-term team health and organizational resilience. Joel's definition encompasses three pillars: delivering sustainable value, maintaining sustainable processes, and ensuring sustainability for people. This holistic view of success requires Scrum Masters to think beyond immediate outcomes and consider the long-term impact of their practices. In this segment, we refer to the book Turn the ship around! by David Marquet.  Self-reflection Question: What is your people sustainability metric, and how are you measuring whether your Scrum practices support long-term team and organizational health? Featured Retrospective Format for the Week: Back to Basics Joel advocates for returning to the foundational retrospective format outlined in "Agile Retrospectives" by Derby and Larsen. Rather than getting caught up in complex or creative retrospective techniques, he emphasizes the power of following the basic steps: set the stage, gather data, generate insights, decide what to do, and close the retrospective. Joel stresses that there's an important arc to retrospectives that shouldn't be overlooked. By taking time to properly gather data and following the structured approach from the agile retrospectives book, teams can achieve more meaningful and actionable outcomes. Sometimes the most effective approach is simply executing the fundamentals exceptionally well. In this segment, we refer to the book Agile retrospectives, by Derby and Larsen.  [Scrum Master Toolbox Podcast Recommends]

Joel Bancroft-Connors: The 90-Day Rule—Building Trust Before Disrupting the Status Quo Read the full Show Notes and search through the world's largest audio library on Agile and Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. Joel shares his first experience as a CSM at a traditional hard drive manufacturing company, where he learned the art of patient change management. Tasked with bridging the gap between a rigid mothership company and their agile startup division, Joel discovered the power of focusing on principles rather than processes. For six months, he concentrated on creating transparency and shifting focus from status reporting to "getting to done" without ever mentioning Scrum or Agile.  His approach followed what he calls the 90-day rule: "In the first 90 days - do no harm, but then have a plan to do something." By listening first and building trust, Joel helped the team deliver a product in just three months. He emphasizes the importance of making people feel valued and using "future perfect thinking" to envision desired outcomes before introducing change. In this episode we refer to Luke Hohmann's Innovation Games, the website and resource Manager-Tools.com, and Daniel Pink's book Drive. Self-reflection Question: Are you rushing to implement changes, or are you taking time to build trust and understand the current state before introducing new practices? [Scrum Master Toolbox Podcast Recommends]

Joel Bancroft-Connors: How Performance Reviews Killed a Great Agile Team Read the full Show Notes and search through the world's largest audio library on Agile and Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. Joel tells the story of a team caught in the crossfire of a poorly executed large-scale agile transformation. While the CTO championed going agile, they quickly checked out, leaving the organization without clear direction or understanding of why they were adopting agile practices. The company measured success through output metrics like "number of teams trained" rather than meaningful outcomes. Joel worked with an exceptional team that had built their own collaborative workspace and was performing well, but external forces kept pulling them out of flow. Performance reviews created internal conflict, leading team members to focus on individual success rather than collective achievement. The team ultimately fell into their own traps, with everyone "focusing on themselves and throwing others under the bus." Joel recommends balancing performance evaluations with 50% team-based and 50% individual metrics to prevent this destructive pattern. Self-reflection Question: Does your team truly understand why they are using Scrum, or are they just going through the motions of the framework? Featured Book of the Week: Start with Why by Simon Sinek Joel credits Simon Sinek's "Start with Why" as a transformational influence on his coaching approach. The book's central principle that "people don't buy what you do, they buy why you do it" fundamentally changed how Joel teaches Scrum. He realized he had been teaching Scrum incorrectly by focusing on the mechanics rather than the purpose. Now Joel listens to this book annually and has shifted his focus to helping teams and organizations understand why Scrum matters and why it's important. This shift from teaching the "what" to emphasizing the "why" has made his coaching significantly more effective and meaningful. Joel also mentions the book Coaching Agile Teams by Lyssa Adkins. [Scrum Master Toolbox Podcast Recommends]

Joel Bancroft-Connors: When Great Scrum Masters Fail—The Hidden Cost of Poor Value Communication Read the full Show Notes and search through the world's largest audio library on Agile and Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. Joel shares a powerful lesson about the critical importance of communicating value beyond team performance. Despite achieving remarkable success with multiple teams as an agile coach, Joel and his colleagues ultimately failed because they couldn't effectively demonstrate their value to leadership. The teams were thriving, but when budget cuts came, the coaching support was eliminated first. Without ongoing support, these successful teams began to deteriorate. Joel emphasizes that as Scrum Masters and agile coaches, we must actively communicate our impact and connect team success to business outcomes. Simply assuming that good team performance speaks for itself is not enough - we need to interact more with stakeholders and clearly articulate the value we create. In this episode, we refer to the TV series Ted Lasso, and the books Start with Why by Simon Sinek, and Coaching Agile Teams by Lyssa Adkins.  Self-reflection Question: How effectively are you communicating the business value of your Scrum Master activities to leadership, and what specific metrics or stories could better demonstrate your impact? [Scrum Master Toolbox Podcast Recommends]