Podcasts about frisco texas

Play Episode Listen Later Jun 12, 2026 26:45

How many marketing leaders can confidently tell their CEO which specific AI use cases are actually driving revenue right now, and which ones are just running up the bill as experiments?Agility isn't just about adapting to new tech like AI. It's about building the solid data and operational models that let you connect those innovations directly to business growth.Today, we are here at CRMC 2026 in Frisco Texas, and we're going to talk about:- Moving beyond campaign metrics to directly link lifecycle marketing programs to revenue.- Separating the hype from reality to identify where AI is delivering tangible results in marketing right now.- Rethinking your operating model—what to own, what to outsource, and how to build a first-party data foundation that supports it all.To help me discuss this topic, I'd like to welcome, Matt Kelly, Growth Strategy Partner at Mavlers. About Matt Kelly Matt Kelly on LinkedIn: https://www.linkedin.com/in/matthewscottkelly/ ---------- Resources ---------- : mavlers.com This episode is brought to by CRMC. Drive your customers to new horizons at the premier retail event of the year for Retail and Brand marketers. Learn more at CRMC 2026, June 1-3. https://www.thecrmc.com We're proud to be a media partner for #MAICON26 - Oct. 13-15! Learn how AI can power your marketing and business and help you grow smarter. Use code AGILE150 to save! https://aglbrnd.co/r/7fe458ced0f04658Reach your customers with Reddit. Spend $500 in ad spend, get $500 back in ad credit! Learn more: https://advertalize.com/r/491818c79fb1873fDon't miss We Make Future - the International Festival of Innovation in AI, Tech, and Digital Marketing, June 24-26 in Bologna. Learn more: https://aglbrnd.co/r/c80991afff416bb2The most influential minds in software, AI, and engineering leadership will be at WeAreDevelopers World Congress North America, September 23-25 in San Jose. Learn more: https://aglbrnd.co/r/60a7299222a7bcf1 Enjoyed the show? Tell us more at and give us a rating so others can find the show at: https://aglbrnd.co/r/faaed112fc9887f3 Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstromDon't miss a thing: get the latest episodes, sign up for our newsletter and more: https://aglbrnd.co/r/35ded3ccfb6716ba Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company Hosted on Acast. See acast.com/privacy for more information.

#856: CRMC Keynote Speaker Kaihan Krippendorff on making sure your brand is a disruptor not disrupted

Play Episode Listen Later May 7, 2026 23:21

When you look at your five-year strategic plan, how much of it is dedicated to defending your current market share versus actively making it obsolete?Agility requires more than just reacting quickly to market shifts; it demands the foresight and structure to initiate those shifts yourself.This episode is brought to by CRMC. Drive your customers to new horizons at the premier retail event of the year for Retail and Brand marketers. Learn more about CRMC 2026, June 1-3 in Frisco Texas at www.thecrmc.comToday, we're going to talk about the accelerating pace of change being driven by forces like artificial intelligence and digitization. These changes are creating a clear divide in the market, sorting brands into two distinct camps: the “Disruptors” and the “Disrupted.” We'll explore the patterns that separate these two groups and discuss practical frameworks for how established organizations can learn to shape the future, rather than be shaped by it.To help me discuss this topic, I'd like to welcome, Kaihan Krippendorff, Founder at Outthinker, and keynote speaker at CRMC, taking place June 1-3 in Frisco Texas. About Kaihan Krippendorff Kaihan Krippendorff is the Founder of Outthinker, a global think-tank of chief strategy, growth, transformation, and innovation officers shaping the future of business. He has been recognized by Thinkers50 and Global Gurus as one of the world's top 20 business thinkers. A sought-after keynote speaker and strategic advisor, Kaihan works with CXOs from the world's most admired companies, helping them to drive transformation, reduce risk, and chart their path to long-term growth and success. Kaihan Krippendorff on LinkedIn: https://www.linkedin.com/in/kaihankrippendorff/ Resources Outthinker: https://kaihan.net/ This episode is brought to by CRMC. Drive your customers to new horizons at the premier retail event of the year for Retail and Brand marketers. Learn more at CRMC 2026, June 1-3. https://www.thecrmc.com Drive your customers to new horizons at the premier retail event of the year for Retail and Brand marketers. Learn more at CRMC 2026, June 1-3. https://aglbrnd.co/r/d15ec37a537c0d74 We're proud to be a media partner for #MAICON26 - Oct. 13-15! Learn how AI can power your marketing and business and help you grow smarter. Use code AGILE150 to save! https://aglbrnd.co/r/7fe458ced0f04658Reach your customers with Reddit. Spend $500 in ad spend, get $500 back in ad credit! Learn more: https://advertalize.com/r/491818c79fb1873f Enjoyed the show? Tell us more at and give us a rating so others can find the show at: https://aglbrnd.co/r/faaed112fc9887f3 Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstromDon't miss a thing: get the latest episodes, sign up for our newsletter and more: https://aglbrnd.co/r/35ded3ccfb6716ba Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company Hosted on Acast. See acast.com/privacy for more information.

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#856: CRMC Keynote Speaker Kaihan Krippendorff on making sure your brand is a disruptor not disrupted

Play Episode Listen Later May 7, 2026 25:51

When you look at your five-year strategic plan, how much of it is dedicated to defending your current market share versus actively making it obsolete?Agility requires more than just reacting quickly to market shifts; it demands the foresight and structure to initiate those shifts yourself. This episode is brought to by CRMC. Drive your customers to new horizons at the premier retail event of the year for Retail and Brand marketers. Learn more about CRMC 2026, June 1-3 in Frisco Texas at www.thecrmc.comToday, we're going to talk about the accelerating pace of change being driven by forces like artificial intelligence and digitization. These changes are creating a clear divide in the market, sorting brands into two distinct camps: the “Disruptors” and the “Disrupted.” We'll explore the patterns that separate these two groups and discuss practical frameworks for how established organizations can learn to shape the future, rather than be shaped by it. To help me discuss this topic, I'd like to welcome, Kaihan Krippendorff, Founder at Outthinker, and keynote speaker at CRMC, taking place June 1-3 in Frisco Texas. About Kaihan Krippendorff Kaihan Krippendorff is the Founder of Outthinker, a global think-tank of chief strategy, growth, transformation, and innovation officers shaping the future of business. He has been recognized by Thinkers50 and Global Gurus as one of the world's top 20 business thinkers. A sought-after keynote speaker and strategic advisor, Kaihan works with CXOs from the world's most admired companies, helping them to drive transformation, reduce risk, and chart their path to long-term growth and success. Kaihan Krippendorff on LinkedIn: https://www.linkedin.com/in/kaihankrippendorff/ Resources Outthinker: https://kaihan.net/ This episode is brought to by CRMC. Drive your customers to new horizons at the premier retail event of the year for Retail and Brand marketers. Learn more at CRMC 2026, June 1-3. https://www.thecrmc.com Drive your customers to new horizons at the premier retail event of the year for Retail and Brand marketers. Learn more at CRMC 2026, June 1-3. https://aglbrnd.co/r/d15ec37a537c0d74 We're proud to be a media partner for #MAICON26 - Oct. 13-15! Learn how AI can power your marketing and business and help you grow smarter. Use code AGILE150 to save! https://aglbrnd.co/r/7fe458ced0f04658Reach your customers with Reddit. Spend $500 in ad spend, get $500 back in ad credit! Learn more: https://advertalize.com/r/491818c79fb1873f Enjoyed the show? Tell us more at and give us a rating so others can find the show at: https://aglbrnd.co/r/faaed112fc9887f3 Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstromDon't miss a thing: get the latest episodes, sign up for our newsletter and more: https://aglbrnd.co/r/35ded3ccfb6716ba Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company

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#856: CRMC Keynote Speaker Kaihan Krippendorff on making sure your brand is a disruptor not disrupted

Play Episode Listen Later May 7, 2026 25:51

When you look at your five-year strategic plan, how much of it is dedicated to defending your current market share versus actively making it obsolete?Agility requires more than just reacting quickly to market shifts; it demands the foresight and structure to initiate those shifts yourself. This episode is brought to by CRMC. Drive your customers to new horizons at the premier retail event of the year for Retail and Brand marketers. Learn more about CRMC 2026, June 1-3 in Frisco Texas at www.thecrmc.comToday, we're going to talk about the accelerating pace of change being driven by forces like artificial intelligence and digitization. These changes are creating a clear divide in the market, sorting brands into two distinct camps: the “Disruptors” and the “Disrupted.” We'll explore the patterns that separate these two groups and discuss practical frameworks for how established organizations can learn to shape the future, rather than be shaped by it. To help me discuss this topic, I'd like to welcome, Kaihan Krippendorff, Founder at Outthinker, and keynote speaker at CRMC, taking place June 1-3 in Frisco Texas. About Kaihan Krippendorff Kaihan Krippendorff is the Founder of Outthinker, a global think-tank of chief strategy, growth, transformation, and innovation officers shaping the future of business. He has been recognized by Thinkers50 and Global Gurus as one of the world's top 20 business thinkers. A sought-after keynote speaker and strategic advisor, Kaihan works with CXOs from the world's most admired companies, helping them to drive transformation, reduce risk, and chart their path to long-term growth and success. Kaihan Krippendorff on LinkedIn: https://www.linkedin.com/in/kaihankrippendorff/ Resources Outthinker: https://kaihan.net/ This episode is brought to by CRMC. Drive your customers to new horizons at the premier retail event of the year for Retail and Brand marketers. Learn more at CRMC 2026, June 1-3. https://www.thecrmc.com Drive your customers to new horizons at the premier retail event of the year for Retail and Brand marketers. Learn more at CRMC 2026, June 1-3. https://aglbrnd.co/r/d15ec37a537c0d74 We're proud to be a media partner for #MAICON26 - Oct. 13-15! Learn how AI can power your marketing and business and help you grow smarter. Use code AGILE150 to save! https://aglbrnd.co/r/7fe458ced0f04658Reach your customers with Reddit. Spend $500 in ad spend, get $500 back in ad credit! Learn more: https://advertalize.com/r/491818c79fb1873f Enjoyed the show? Tell us more at and give us a rating so others can find the show at: https://aglbrnd.co/r/faaed112fc9887f3 Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstromDon't miss a thing: get the latest episodes, sign up for our newsletter and more: https://aglbrnd.co/r/35ded3ccfb6716ba Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company

founders ai brand drive reddit retail latinas keynote speakers agility missing link disrupted disruptor disruptors thinkers50 global gurus cxos frisco texas kaihan krippendorff

#856: CRMC Keynote Speaker Kaihan Krippendorff on making sure your brand is a disruptor not disrupted

Play Episode Listen Later May 7, 2026 23:21

When you look at your five-year strategic plan, how much of it is dedicated to defending your current market share versus actively making it obsolete?Agility requires more than just reacting quickly to market shifts; it demands the foresight and structure to initiate those shifts yourself.This episode is brought to by CRMC. Drive your customers to new horizons at the premier retail event of the year for Retail and Brand marketers. Learn more about CRMC 2026, June 1-3 in Frisco Texas at www.thecrmc.comToday, we're going to talk about the accelerating pace of change being driven by forces like artificial intelligence and digitization. These changes are creating a clear divide in the market, sorting brands into two distinct camps: the “Disruptors” and the “Disrupted.” We'll explore the patterns that separate these two groups and discuss practical frameworks for how established organizations can learn to shape the future, rather than be shaped by it.To help me discuss this topic, I'd like to welcome, Kaihan Krippendorff, Founder at Outthinker, and keynote speaker at CRMC, taking place June 1-3 in Frisco Texas. About Kaihan Krippendorff Kaihan Krippendorff is the Founder of Outthinker, a global think-tank of chief strategy, growth, transformation, and innovation officers shaping the future of business. He has been recognized by Thinkers50 and Global Gurus as one of the world's top 20 business thinkers. A sought-after keynote speaker and strategic advisor, Kaihan works with CXOs from the world's most admired companies, helping them to drive transformation, reduce risk, and chart their path to long-term growth and success. Kaihan Krippendorff on LinkedIn: https://www.linkedin.com/in/kaihankrippendorff/ Resources Outthinker: https://kaihan.net/ This episode is brought to by CRMC. Drive your customers to new horizons at the premier retail event of the year for Retail and Brand marketers. Learn more at CRMC 2026, June 1-3. https://www.thecrmc.com Drive your customers to new horizons at the premier retail event of the year for Retail and Brand marketers. Learn more at CRMC 2026, June 1-3. https://aglbrnd.co/r/d15ec37a537c0d74 We're proud to be a media partner for #MAICON26 - Oct. 13-15! Learn how AI can power your marketing and business and help you grow smarter. Use code AGILE150 to save! https://aglbrnd.co/r/7fe458ced0f04658Reach your customers with Reddit. Spend $500 in ad spend, get $500 back in ad credit! Learn more: https://advertalize.com/r/491818c79fb1873f Enjoyed the show? Tell us more at and give us a rating so others can find the show at: https://aglbrnd.co/r/faaed112fc9887f3 Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstromDon't miss a thing: get the latest episodes, sign up for our newsletter and more: https://aglbrnd.co/r/35ded3ccfb6716ba Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company Hosted on Acast. See acast.com/privacy for more information.

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#851: CRMC Keynote Speaker David Avrin on customer loyalty and being easy to do business with

Play Episode Listen Later Apr 28, 2026 24:39

What if the key to customer loyalty isn't about creating memorable, delightful moments, but about being utterly forgettable in the best possible way?Agility requires more than just rapid campaign execution; it demands a deep-seated ability to re-evaluate and re-engineer core processes in response to shifting customer expectations.Today, we're going to talk about the powerful, and perhaps counterintuitive, idea that the greatest predictor of customer loyalty isn't satisfaction or delight, but simply how easy you are to do business with. We'll explore why reducing customer effort is a critical competitive advantage and how enterprise brands can identify and eliminate the points of friction that drive customers away.To help me discuss this topic, I'd like to welcome, David Avrin, CX Keynote Speaker and Author at Ridiculously Easy International, and keynote speaker at CRMC, taking place June 1-3 in Frisco Texas. About David Avrin One of the most in-demand Customer Experience speakers and consultants in the world today, David Avrin, CSP, Global Speaking Fellow, has shared his content-rich, entertaining and actionable presentations with enthusiastic audiences across North America and in 28 countries around the world. David helps organizations better understand and connect with their changing customers and clients to help future-proof their businesses. David's insights have been featured on thousands of media outlets around the world. He is also the author of seven books including the acclaimed: It's Not Who You Know, It's Who Knows You!, Why Customers Leave (and How to Win Them Back), The Morning Huddle, and his newest book, Ridiculously Easy to Do Business With. David Avrin on LinkedIn: https://www.linkedin.com/in/davidavrin/ Resources Ridiculously Easy International: https://www.davidavrin.com/ This episode is brought to by CRMC. Drive your customers to new horizons at the premier retail event of the year for Retail and Brand marketers. Learn more at CRMC 2026, June 1-3. https://www.thecrmc.com Drive your customers to new horizons at the premier retail event of the year for Retail and Brand marketers. Learn more at CRMC 2026, June 1-3. https://aglbrnd.co/r/d15ec37a537c0d74 We're proud to be a media partner for #MAICON26 - Oct. 13-15! Learn how AI can power your marketing and business and help you grow smarter. Use code AGILE150 to save! https://aglbrnd.co/r/7fe458ced0f04658 Get the book: Ridiculously Easy to Do Business With by David Avrin: https://share.google/iwUGAonakI63ZU2vR Ridiculously Easy Intl. website: https://www.ridiculouslyeasy.com/ Get the new research report David mentioned: The Frequency of Customer Friction: https://www.ridiculouslyeasy.com/research Enjoyed the show? Tell us more at and give us a rating so others can find the show at: https://aglbrnd.co/r/faaed112fc9887f3 Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstromDon't miss a thing: get the latest episodes, sign up for our newsletter and more: https://aglbrnd.co/r/35ded3ccfb6716ba Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company Hosted on Acast. See acast.com/privacy for more information.

ai brand drive north america acast retail latinas frequency customer experience keynote speakers agility missing link csp customer loyalty frisco texas david avrin win them back morning huddle

#851: CRMC Keynote Speaker David Avrin on customer loyalty and being easy to do business with

Play Episode Listen Later Apr 28, 2026 27:09

What if the key to customer loyalty isn't about creating memorable, delightful moments, but about being utterly forgettable in the best possible way? Agility requires more than just rapid campaign execution; it demands a deep-seated ability to re-evaluate and re-engineer core processes in response to shifting customer expectations.Today, we're going to talk about the powerful, and perhaps counterintuitive, idea that the greatest predictor of customer loyalty isn't satisfaction or delight, but simply how easy you are to do business with. We'll explore why reducing customer effort is a critical competitive advantage and how enterprise brands can identify and eliminate the points of friction that drive customers away.To help me discuss this topic, I'd like to welcome, David Avrin, CX Keynote Speaker and Author at Ridiculously Easy International, and keynote speaker at CRMC, taking place June 1-3 in Frisco Texas. About David Avrin One of the most in-demand Customer Experience speakers and consultants in the world today, David Avrin, CSP, Global Speaking Fellow, has shared his content-rich, entertaining and actionable presentations with enthusiastic audiences across North America and in 28 countries around the world. David helps organizations better understand and connect with their changing customers and clients to help future-proof their businesses. David's insights have been featured on thousands of media outlets around the world. He is also the author of seven books including the acclaimed: It's Not Who You Know, It's Who Knows You!, Why Customers Leave (and How to Win Them Back), The Morning Huddle, and his newest book, Ridiculously Easy to Do Business With. David Avrin on LinkedIn: https://www.linkedin.com/in/davidavrin/ Resources Ridiculously Easy International: https://www.davidavrin.com/ This episode is brought to by CRMC. Drive your customers to new horizons at the premier retail event of the year for Retail and Brand marketers. Learn more at CRMC 2026, June 1-3. https://www.thecrmc.com Drive your customers to new horizons at the premier retail event of the year for Retail and Brand marketers. Learn more at CRMC 2026, June 1-3. https://aglbrnd.co/r/d15ec37a537c0d74 We're proud to be a media partner for #MAICON26 - Oct. 13-15! Learn how AI can power your marketing and business and help you grow smarter. Use code AGILE150 to save! https://aglbrnd.co/r/7fe458ced0f04658 Get the book: Ridiculously Easy to Do Business With by David Avrin: https://share.google/iwUGAonakI63ZU2vR Ridiculously Easy Intl. website: https://www.ridiculouslyeasy.com/ Get the new research report David mentioned: The Frequency of Customer Friction: https://www.ridiculouslyeasy.com/research Enjoyed the show? Tell us more at and give us a rating so others can find the show at: https://aglbrnd.co/r/faaed112fc9887f3 Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstromDon't miss a thing: get the latest episodes, sign up for our newsletter and more: https://aglbrnd.co/r/35ded3ccfb6716ba Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company

ai brand drive north america retail latinas frequency customer experience keynote speakers agility missing link csp customer loyalty frisco texas david avrin win them back morning huddle

#851: CRMC Keynote Speaker David Avrin on customer loyalty and being easy to do business with

Play Episode Listen Later Apr 28, 2026 27:09

What if the key to customer loyalty isn't about creating memorable, delightful moments, but about being utterly forgettable in the best possible way? Agility requires more than just rapid campaign execution; it demands a deep-seated ability to re-evaluate and re-engineer core processes in response to shifting customer expectations.Today, we're going to talk about the powerful, and perhaps counterintuitive, idea that the greatest predictor of customer loyalty isn't satisfaction or delight, but simply how easy you are to do business with. We'll explore why reducing customer effort is a critical competitive advantage and how enterprise brands can identify and eliminate the points of friction that drive customers away.To help me discuss this topic, I'd like to welcome, David Avrin, CX Keynote Speaker and Author at Ridiculously Easy International, and keynote speaker at CRMC, taking place June 1-3 in Frisco Texas. About David Avrin One of the most in-demand Customer Experience speakers and consultants in the world today, David Avrin, CSP, Global Speaking Fellow, has shared his content-rich, entertaining and actionable presentations with enthusiastic audiences across North America and in 28 countries around the world. David helps organizations better understand and connect with their changing customers and clients to help future-proof their businesses. David's insights have been featured on thousands of media outlets around the world. He is also the author of seven books including the acclaimed: It's Not Who You Know, It's Who Knows You!, Why Customers Leave (and How to Win Them Back), The Morning Huddle, and his newest book, Ridiculously Easy to Do Business With. David Avrin on LinkedIn: https://www.linkedin.com/in/davidavrin/ Resources Ridiculously Easy International: https://www.davidavrin.com/ This episode is brought to by CRMC. Drive your customers to new horizons at the premier retail event of the year for Retail and Brand marketers. Learn more at CRMC 2026, June 1-3. https://www.thecrmc.com Drive your customers to new horizons at the premier retail event of the year for Retail and Brand marketers. Learn more at CRMC 2026, June 1-3. https://aglbrnd.co/r/d15ec37a537c0d74 We're proud to be a media partner for #MAICON26 - Oct. 13-15! Learn how AI can power your marketing and business and help you grow smarter. Use code AGILE150 to save! https://aglbrnd.co/r/7fe458ced0f04658 Get the book: Ridiculously Easy to Do Business With by David Avrin: https://share.google/iwUGAonakI63ZU2vR Ridiculously Easy Intl. website: https://www.ridiculouslyeasy.com/ Get the new research report David mentioned: The Frequency of Customer Friction: https://www.ridiculouslyeasy.com/research Enjoyed the show? Tell us more at and give us a rating so others can find the show at: https://aglbrnd.co/r/faaed112fc9887f3 Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstromDon't miss a thing: get the latest episodes, sign up for our newsletter and more: https://aglbrnd.co/r/35ded3ccfb6716ba Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company

ai brand drive north america retail latinas frequency customer experience keynote speakers agility missing link csp customer loyalty frisco texas david avrin win them back morning huddle

#851: CRMC Keynote Speaker David Avrin on customer loyalty and being easy to do business with

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Play Episode Listen Later Apr 28, 2026 24:39

What if the key to customer loyalty isn't about creating memorable, delightful moments, but about being utterly forgettable in the best possible way?Agility requires more than just rapid campaign execution; it demands a deep-seated ability to re-evaluate and re-engineer core processes in response to shifting customer expectations.Today, we're going to talk about the powerful, and perhaps counterintuitive, idea that the greatest predictor of customer loyalty isn't satisfaction or delight, but simply how easy you are to do business with. We'll explore why reducing customer effort is a critical competitive advantage and how enterprise brands can identify and eliminate the points of friction that drive customers away.To help me discuss this topic, I'd like to welcome, David Avrin, CX Keynote Speaker and Author at Ridiculously Easy International, and keynote speaker at CRMC, taking place June 1-3 in Frisco Texas. About David Avrin One of the most in-demand Customer Experience speakers and consultants in the world today, David Avrin, CSP, Global Speaking Fellow, has shared his content-rich, entertaining and actionable presentations with enthusiastic audiences across North America and in 28 countries around the world. David helps organizations better understand and connect with their changing customers and clients to help future-proof their businesses. David's insights have been featured on thousands of media outlets around the world. He is also the author of seven books including the acclaimed: It's Not Who You Know, It's Who Knows You!, Why Customers Leave (and How to Win Them Back), The Morning Huddle, and his newest book, Ridiculously Easy to Do Business With. David Avrin on LinkedIn: https://www.linkedin.com/in/davidavrin/ Resources Ridiculously Easy International: https://www.davidavrin.com/ This episode is brought to by CRMC. Drive your customers to new horizons at the premier retail event of the year for Retail and Brand marketers. Learn more at CRMC 2026, June 1-3. https://www.thecrmc.com Drive your customers to new horizons at the premier retail event of the year for Retail and Brand marketers. Learn more at CRMC 2026, June 1-3. https://aglbrnd.co/r/d15ec37a537c0d74 We're proud to be a media partner for #MAICON26 - Oct. 13-15! Learn how AI can power your marketing and business and help you grow smarter. Use code AGILE150 to save! https://aglbrnd.co/r/7fe458ced0f04658 Get the book: Ridiculously Easy to Do Business With by David Avrin: https://share.google/iwUGAonakI63ZU2vR Ridiculously Easy Intl. website: https://www.ridiculouslyeasy.com/ Get the new research report David mentioned: The Frequency of Customer Friction: https://www.ridiculouslyeasy.com/research Enjoyed the show? Tell us more at and give us a rating so others can find the show at: https://aglbrnd.co/r/faaed112fc9887f3 Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstromDon't miss a thing: get the latest episodes, sign up for our newsletter and more: https://aglbrnd.co/r/35ded3ccfb6716ba Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company Hosted on Acast. See acast.com/privacy for more information.

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Is Frisco, Texas Worth It? The Truth Behind the Hype (Pros, Cons & Market Update)

DFW Real Estate Weekly

Play Episode Listen Later Apr 6, 2026 24:45

Is Frisco, Texas really worth all the hype? With so much growth happening across the Dallas Fort Worth Metroplex, Frisco has become one of the most talked-about areas, but is it actually a smart place to live, buy, or invest right now? In this episode, Todd breaks it all down, from the explosive growth to the real estate market, and everything in between. Frisco has gone from “the edge of town” to potentially becoming a central hub of DFW growth, and that shift is impacting everything from home prices to lifestyle. So whether you're: Thinking about moving to Frisco Already living there and wondering what's next Or just trying to understand the market This episode will help you make a more informed decision.

Ep.696- Raising Kings and 4 Non-Negotiables to Running For Mayor with Rod Vilhauer

Dynamic Lifestyle Podcast

Play Episode Listen Later Jan 26, 2026 70:11

It's time for change in the city of Frisco Texas and it's time for you to get to know Rod Vihauer. When the great honor and opportunity to sit down with Rod and pick his brain about many things. This was a powerful conversation and Rod delivered so much value and wisdom with all of his success, experience, and Kingdom Mindset. Make sure you have your note pads or apps out and listen to the full episode. Keep taking action, pursuing personal excellence, and impacting lives! In This Episode, we discuss Rod's driving force to become Mayor of Frisco Texas Doing Kingdom Business His inspiring story that led to his success Rod's Bio: My name is Rod. I'm a businessman, not a politician or a developer. I come from a humble background, and I built my life on two things: hard work and integrity. Frisco has been my home for over 40 years. I've watched it grow from a tiny town into the great city we love today. I didn't just watch that growth. I was part of it. I built my businesses here, at one point the largest employer in the city. I helped build the infrastructure, and there is a good chance you drove on a road today that my team helped build. This is where I raised my family, and I am proud to call the great city, Frisco, my home. But with greatness comes challenges and possibilities. As Frisco continues to grow, the decisions we make now will determine what kind of city we hand to the next generation. That is why I feel called to embrace the challenge. I want to protect the greatness of this city we call home. Join me and help bring strong leadership to Frisco! Connect with Rod: Facebook: https://www.facebook.com/RodVilhauer Website: https://www.rodvilhauer.com/ Follow Us: Instagram: https://www.instagram.com/chrisandericmartinez/ YouTube: https://www.youtube.com/user/Dynamicduotraining Attention Nutrition & Fitness Coaches: "Enrollment is Open for our Accelerator Mentorship to build a 6-Figure Online Fitness Coaching Business" See HERE *Free Online Training: Discover How Nutrition and Fitness Coaches Install a Proven System That Adds Six Figures to Their Business Without posting endless organic content, sending 100's of cold DM's, and charging low ticket priced programs Watch Here See the full Show Notes to this episode here: https://www.liveadynamiclifestyle.com/podcast/raising-kings-and-4-non-negotiables-to-running-for-mayor-with-rod-vilhauer/

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Post Game Radio Remix after TU MBB beat New Mexico St in Frisco TX

Eye of the Hurricane Podcast - The official podcast of the University of Tulsa Athletics

Play Episode Listen Later Dec 14, 2025 22:24

Highlights and interviews with Coach Eric Konkol & Tylen Riley on Post Game Radio Remix after TU took down New Mexico St.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

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VCU vs Utah State in Frisco, TX

Rams Rewind

Play Episode Listen Later Nov 8, 2025 32:18

So close to a big win for VCU in November ... again. George Templeton looks back at the loss against Utah State in Frisco, which was a TON closer than it looked like it might be. We do not have a sponsor, so we are asking for help from our listeners. To help us keep bringing to you the best VCU Basketball podcast on the planet, will you consider making a donation? If you'd like to help us keep the show going, here is the link to securely donate: https://www.paypal.com/donate/?hosted_button_id=GNDA32ENXYEJA

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Hour 1: Frisco, Texas man shot at teens after ‘ding dong ditch' prank, police say

The Tom and Curley Show

Play Episode Listen Later Aug 20, 2025 32:27

3pm: I Was Thinking: a different perspective on work-life balance // 22-Year-Old: It's Time to Rethink Work-Life Balance // Today in History // 1953 - CIA-assisted coup overthrows government of Iran // Frisco, Texas man shot at teens after ‘ding dong ditch’ prank, police say

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Ep. 297 OMARI JONES SECURES HIS 3RD VICTORY BY KO - LIVE FROM FRISCO, TX

The Toma Todito Show

Play Episode Listen Later Jul 20, 2025 18:31

Reach out to me. I would love to hear your take!Live from the Ford Center in Frisco, Tx Omari Jones secures his 3rd professional victory by way of knockout to open the DAZN telecast.We are moments away from "BAM" vs CAFUThank You so much for all of your continued support!Don't forget to follow me on Instagram @TOMATODITOSHOW where you can leave me a comment on the direct post corresponding to this episode.Also, you can reach out to me via X @TomaToditoShow.

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Ep. 299 PACHECO VS MCCUMBY LIVE FROM FRISCO, TEXAS

The Toma Todito Show

Play Episode Listen Later Jul 20, 2025 44:59

Reach out to me. I would love to hear your take!Live from the Ford Center in Frisco, Tx.Thank You so much for all of your continued support!Don't forget to follow me on Instagram @TOMATODITOSHOW where you can leave me a comment on the direct post corresponding to this episode.Also, you can reach out to me via X @TomaToditoShow.

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HOUR 2 | Baylor Bears head coach Dave Aranda at the podium from Big 12 media days | Arizona State head coach Kenny Dillingham from the podium at Big 12 media days + MORE

Play Episode Listen Later Jul 9, 2025 46:54

Hour 2 of JJ & Alex with Jeremiah Jensen and Alex Kirry. Alex Kirry & Jeremiah Jensen are live from Big 12 Media Days in Frisco Texas. Dave Aranda, Baylor head coach Kenny Dillingham, Arizona State head coach

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FULL SHOW | Big 12 Media Days continues on | Colorado head coach Deion Sanders at the podium | Thurl Bailey joins the show to talk on the passing of Frank Layden and the legacy he leaves with the Jazz organization | Utah Athletic Director Mark Harlan | Ut

Play Episode Listen Later Jul 9, 2025 140:12

JJ & Alex with Jeremiah Jensen and Alex Kirry on July 9, 2025. Alex Kirry & Jeremiah Jensen are live from Big 12 Media Days in Frisco Texas. Deion Sanders at the podium Thurl Bailey, Utah Jazz TV Broadcast Analyst Reaction to coach Whittingham at Big 12 media days Dave Aranda, Baylor head coach Kenny Dillingham, Arizona State head coach Patrick Kinahan, Alex Kirry & Hans Olsen are live from Big 12 Media Days in Frisco Texas. Utah Athletic Director Mark Harlan Kyle Whittingham, Utah football head coach Devon Dampier, Utah Quarterback

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HOUR 3 | Utah Athletic Director Mark Harlan | Utah football head coach Kyle Whittingham | Utah Quarterback Devon Dampier

Play Episode Listen Later Jul 9, 2025 47:15

Hour 3 of JJ & Alex with Jeremiah Jensen and Alex Kirry. Patrick Kinahan, Alex Kirry & Hans Olsen are live from Big 12 Media Days in Frisco Texas. Utah Athletic Director Mark Harlan Kyle Whittingham, Utah football head coach Devon Dampier, Utah Quarterback

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2025 Big 12 Media Days | Kalani Sitake, BYU Football Head Coach | July 8, 2025

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Play Episode Listen Later Jul 9, 2025 14:32

Hear from BYU football head coach Kalani Sitake live from Big 12 Media Days in Frisco Texas on July 8, 2025.

2025 Big 12 Media Days | Brett Yormark, Big 12 Commissioner | July 8, 2025

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Play Episode Listen Later Jul 9, 2025 25:27

Hear from Big 12 Commissioner Brett Yormark live from Big 12 Media Days in Frisco Texas on July 8, 2025.

HOUR 2 | Big 12 Commissioner Brett Yormark sits down to break down conference growth | BYU football head coach Kalani Sitake talks on his quarterback room heading into 2025 + MORE

Play Episode Listen Later Jul 9, 2025 55:58

Hour 2 of JJ & Alex with Jeremiah Jensen and Alex Kirry. Patrick Kinahan, Alex Kirry & Hans Olsen are live from Big 12 Media Days in Frisco Texas. Brett Yormark, Big 12 Commissioner Kalani Sitake, BYU football Head coach

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HOUR 3 | Hear from Commissioner Brett Yormark at the podium | Hear from Kansas State head coach Chris Klieman at the podium + MORE

Play Episode Listen Later Jul 9, 2025 44:12

Hour 3 of JJ & Alex with Jeremiah Jensen and Alex Kirry. Patrick Kinahan, Alex Kirry & Hans Olsen are live from Big 12 Media Days in Frisco Texas. Brett Yormark, Big 12 Commissioner Chris Kleiman, Kansas State head coach

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FULL SHOW | Iowa State Head Coach Matt Campbell at the Podium and Cincinnati Quarterback Brendan Sorsby | Big 12 Commissioner Brett Yormark sits down to break down conference growth | BYU football head coach Kalani Sitake talks on his quarterback room hea

Play Episode Listen Later Jul 9, 2025 145:37

JJ & Alex with Jeremiah Jensen and Alex Kirry on July 8, 2025. Patrick Kinahan, Alex Kirry & Hans Olsen are live from Big 12 Media Days in Frisco Texas. Iowa State HC Matt Campbell Cincinnati QB Brendan Sorsby Brett Yormark, Big 12 Commissioner Kalani Sitake, BYU football Head coach Brett Yormark, Big 12 Commissioner Chris Kleiman, Kansas State head coach

HOUR 1 | Big 12 Media Days continues on | Colorado head coach Deion Sanders at the podium | Thurl Bailey joins the show to talk on the passing of Frank Layden and the legacy he leaves with the Jazz organization

Play Episode Listen Later Jul 9, 2025 47:03

Hour 1 of JJ & Alex with Jeremiah Jensen and Alex Kirry. Alex Kirry & Jeremiah Jensen are live from Big 12 Media Days in Frisco Texas. Deion Sanders at the podium Thurl Bailey, Utah Jazz TV Broadcast Analyst Reaction to coach Whittingham at Big 12 media days

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7-8-25 - Hour 3 - What is there left to sell for the Big 12?

Play Episode Listen Later Jul 8, 2025 49:19

Ben Criddle and Ronald Weaver III cover all the BYU news out of Big 12 Media Days in Frisco Texas!

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7-8-25 - Hour 4 - Is BYU at the top of the Big 12 recruiting food chain?

Play Episode Listen Later Jul 8, 2025 25:34

Ben Criddle and Ronald Weaver III cover all the BYU news out of Big 12 Media Days in Frisco Texas!

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7-8-25 - Hour 1 - What does the future of the Big 12 look like?

Play Episode Listen Later Jul 8, 2025 49:40

Ben Criddle and Ronald Weaver III cover all the BYU news out of Big 12 Media Days in Frisco Texas!

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7-8-25 - Hour 2 - Is the Big 12 a multi-bid league in the CFP?

Play Episode Listen Later Jul 8, 2025 54:17

Ben Criddle and Ronald Weaver III cover all the BYU news out of Big 12 Media Days in Frisco Texas!

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2025 Big 12 Media Days | Brendan Sorsby, Cincinnati Quarterback | July 8, 2025

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Play Episode Listen Later Jul 8, 2025 11:00

Hear from Cincinnati quarterback Brendan Sorsby live from Big 12 Media Days in Frisco Texas on July 8, 2025.

HOUR 1 | Iowa State Head Coach Matt Campbell at the Podium and Cincinnati Quarterback Brendan Sorsby | Scheduling in the Big 12 to better position teams for the College Football Playoff + MORE

Play Episode Listen Later Jul 8, 2025 46:27

Hour 1 of JJ & Alex with Jeremiah Jensen and Alex Kirry. Patrick Kinahan, Alex Kirry & Hans Olsen are live from Big 12 Media Days in Frisco Texas. Iowa State HC Matt Campbell Cincinnati QB Brendan Sorsby

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Hour 1: Live from Frisco, Texas for Big 12 Media Days | Kalani Sitake takes the Podium | UCF's Athletic Director Terry Mohajir | Baylor Players

Jake & Ben

Play Episode Listen Later Jul 8, 2025 59:51

Alex Kirry, Hans Olsen and Patrick Kinahan are live from Big 12 Media Days in Frisco, Texas. Hear BYU Head Coach Kalani Sitake at the podium. Also, hear UCF's Athletic Director Terry Mohajir, as well as Baylor Players Keaton Thomas & Devyn Bobby.

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2025 Big 12 Media Days | Clayton Smith, Arizona State DL | July 8, 2025

Play Episode Listen Later Jul 8, 2025 10:53

Hear from Arizona State Defensive Lineman Clayton Smith live from Big 12 Media Days in Frisco Texas on July 8, 2025.

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HOUR 2: Big 12 Media Days | ASU HC Kenny Dillingham, WR Jordyn Tyson & AD Graham Rossini | BYU LB Isaiah Glasker

Play Episode Listen Later Jul 8, 2025 73:11

Hour Two of DJ & PK for July 8, 2025: Patrick Kinahan, Alex Kirry & Hans Olsen are live from Big 12 Media Days in Frisco Texas. Hear from ASU HC Kenny Dillingham, WR Jordyn Tyson & AD Graham Rossini BYU LB Isaiah Glasker

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2025 Big 12 Media Days | Kenny Dillingham, Arizona State Head Coach | July 8, 2025

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Play Episode Listen Later Jul 8, 2025 12:14

Hear from Arizona State Head Coach Kenny Dillingham live from Big 12 Media Days in Frisco Texas on July 8, 2025.

2025 Big 12 Media Days | Graham Rossini, Arizona State Athletic Director | July 8, 2025

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Play Episode Listen Later Jul 8, 2025 11:30

Hear from Arizona State Athletic Director Graham Rossini live from Big 12 Media Days in Frisco Texas on July 8, 2025.

2025 Big 12 Media Days | Isaiah Glasker, BYU LB | July 8, 2025

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Play Episode Listen Later Jul 8, 2025 13:15

Hear from Brigham Young Linebacker Isaiah Glasker live from Big 12 Media Days in Frisco Texas on July 8, 2025.

2025 Big 12 Media Days | Chase Roberts, BYU WR | July 8, 2025

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Play Episode Listen Later Jul 8, 2025 15:10

Hear from Brigham Young Wide Receiver Chase Roberts live from Big 12 Media Days in Frisco Texas on July 8, 2025

2025 Big 12 Media Days | Keanu Tanuvasa, BYU DL | July 8, 2025

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Play Episode Listen Later Jul 8, 2025 11:49

Hear from Brigham Young Defensive Lineman Keanu Tanuvasa live from Big 12 Media Days in Frisco Texas on July 8, 2025.

Big 12 Media Days: Full Show | July 8, 2025