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Salesforce has announced an expanded relationship with CurrencyFair, a leading online cross-border payment and foreign exchange service, leveraging Agentforce, Salesforce's digital labour platform, to enhance its customer service. Through Agentforce, CurrencyFair will deploy an AI agent designed to augment its human customer service team by autonomously and quickly resolving common customer queries 24/7. This move will enable CurrencyFair's expert money-transfer team to focus on morecomplex and personalised support cases where it matters most. Why it's important: Ninety-three percent of service professionals at organisations with AI say the technology saves them time, allowing them to provide better support to customers. Driving the news: Irish-headquartered CurrencyFair, which manages over 100,000 customer interactions each year, is known for its exceptional, hands-on customer service, offering individuals and businesses a faster, more affordable, and secure way to send money across borders. As demand grows, maintaining this high level of service is crucial for scaling the business effectively. With Agentforce, CurrencyFair's customers will get their queries resolved more quickly, ensuring clear and accurate information is provided to them. Routine customer inquiries, such as questions about supported currencies and countries, password changes, and required documents for customer profiles, will be handled more efficiently through the AI agent's automated responses. AI agents are anticipated to assist with around 10% of customer requests, ensuring that customers receive the information they need more quickly, regardless of whether their support comes from a human or AI agent. With typical response times under 60 seconds, CurrencyFair's expert team will be better equipped to provide more complex and personalised customer support. CurrencyFair, which supports money transfers to over 150 countries with 20+ currencies, has been a long-standing Salesforce partner for over a decade. The company has deployed several Salesforce solutions, including Service Cloud, Marketing Cloud, and Tableau, to deliver a single view of the customer and an enhanced customer experience, all powered by data. The introduction of Agentforce is the next step in this ongoing partnership, further solidifying CurrencyFair's commitment to innovation and customer satisfaction. "At CurrencyFair, exceptional customer support isn't just a priority, it's the cornerstone of everything we do. Our customers rely on our team's speed, expertise, and dedication, which is why delivering timely, insightful solutions is central to our business strategy," said Jan Lorenc, CEO, CurrencyFair Ltd. "As we scale, Salesforce's powerful technology will empower us to maintain this high standard of service while enabling even deeper, more personalised support where it matters most," added Lorenc. "With Agentforce, CurrencyFair is embracing the future of customer service, where digital labour and human agents work together to provide a seamless and quality service. While agentic AI is a breakthrough technology, it delivers upon the fundamental principle of customer success and is underpinned by privacy, transparency and trust," said Niamh McArdle, Head of Ireland SMB Sales, Salesforce Ireland. "At Salesforce we are committed to helping Irish businesses of all sizes with this revolutionary technology, and are inspired by the vision that CurrencyFair has for its future with Agentforce working alongside the organisation's superb customer care team," added McArdle. See more stories here. More about Irish Tech News Irish Tech News are Ireland's No. 1 Online Tech Publication and often Ireland's No.1 Tech Podcast too. You can find hundreds of fantastic previous episodes and subscribe using whatever platform you like via our Anchor.fm page here: https://anchor.fm/irish-tech-news If you'd like to be featured in an upcoming Podcast email us at Simon@IrishTechNews.ie now to discuss. Irish Tec...
This is an interview from Porcfest of Angela McArdle, former Chair of the Libertarian Party who got the deal with Trump that ultimately freed Ross Ulbricht from a lifetime sentence in a supermax prison for starting a website and having libertarian beliefs. Bonnie and Angela talk Porcfest, what Angela is up to now and her story of going to Trump and asking for him to pledge to free Ross. Also, Mises Caucus, Can leftists learn economics?, Kids who will actually grow up libertarian, and asking Trump to free the other hostages of the war on Crypto. Thank you for your attention on this matter.
Artificial intelligence could cost many of us our careers — but that doesn't mean we should stop its development, says journalist Megan J. McArdle. As she watches AI encroach on her own craft, she shares a fresh take on the 19th-century Luddites, who tried to destroy machines that would upend their trade. Looking back, McArdle reframes today's fears with a poignant question: If we halt progress to protect the present, what might we be stealing from the future?Want to help shape TED's shows going forward? Fill out our survey!Learn more about TED Next at ted.com/futureyou Hosted on Acast. See acast.com/privacy for more information.
Good morning!The Morning Breeze Brain Tease.Carolyn has a question: if you're invited to a funeral... do you have to go?Paul is our Morning Breeze Person of the Week.Ask us anything!Let's talk about that unspoken rule of waiting until everyone has food at the dinner table...
Good morning!The Morning Breeze Brain Tease.Ben & Jerry's says we're storing our ice cream wrong...The Brighter Side.Ask us anything!Cort swallowed a fly yesterday... and he's not sure if he'll recover...
Good morning!The Morning Breeze Brain Tease!Over half of adults of Americans say they don't need a GPS device for directions...The Brighter Side.Ask us anything!More on using a GPS!
Good morning!The Morning Breeze Brain Tease.Money doesn't buy happiness... but it can make you happier.The Brighter Side.Ask us anything!Carolyn says Cort's AI video has caused her trouble...
Good morning!The Morning Breeze Brain Tease.Cort did a very adult thing last week... The Brighter Side.Ask us anything...When going to the bar... Gen Z typically pay as they go (rather than run up a tab).
Good morning!The Morning Breeze Brain Tease!Carolyn went back in time... sort of.The Brighter Side.Ask us anything!There is a new trend in tourism... House Sitting Tourism!
Good morning!The Morning Breeze Brain Tease!Cort gave his daughter a harmonica... did he make mistake?The Brighter Side.Ask us anything!Baby names from the 1960s are making a comeback!
Good morning!The Morning Breeze Brain Tease.The great dishwasher debate!The Brighter Side.Ask us anything!Carolyn is celebrating your high school graduation anniversary!
The Morning Breeze Person of the Week: Arlene S. in Concord
Good morning!The Morning Breeze Brain Tease.Gen Z is making chain restaurants cool again.The Brighter Side.Ask us anything!Ben won tickets to the Disneyland Resort!More on chain restaurants.The Morning Breeze Brain Tease Part II.
Good morning!The Morning Breeze Brain Tease.Carolyn gives an update on her mom.The Brighter Side.Ask us anything!Valarie won Disneyland Resort tickets!Singing is REALLY good for you.
Good morning!The Morning Breeze Brain Tease!Cort went to the laundromat over the weekend... and LOVED it.The Brighter Side.Ask us anything!Raquel won tickets to the Disneyland Resort!Cort quizzes Carolyn on her clothes washing routine...
Good morning!The Morning Breeze Brain Tease.Science says sandwiches made by someone else always taste better... The Brighter.Ask us anything!Sandy won tickets to the Disneyland Resort!Carolyn has new patio furniture... but has never put it out... for over 5 years...
Good morning!The Morning Breeze Brain TeaseRemember teacher's lounges?Jaimie in Crockett is our Morning Breeze Person of the Week!Ask us anything!John won tickets to the Alameda County Fair.Marisol won tickets to the Disneyland Resort!The Morning Breeze Brain Tease
The Morning Breeze Person of the Week: Jaimie B. in Crockett
Good morning!The Morning Breeze Brain Tease.Daily showers aren't good for you...The Brighter Side.Ask us anything!Wes won tickets to the Alameda County Fair!Marrisa won tickets to the Disneyland Resort!Carolyn thinks she cracked a rib... doing nothing...
Good morning!The Morning Breeze Brain Tease!Do you watch TV with the captions on?The Brighter Side.Ask us anything!Jordan won tickets to the Alameda County Fair!Ana won tickets to the Disneyland Resort!Sleep hack! The Morning Breeze Brain Tease!
Good morning!The Morning Breeze Brain Tease.Why you shouldn't make your bed right away...The Brighter Side.Ask us anything!Davey won tickets to the Alameda Country Fair!Sandra won Disneyland Resort tickets!Carolyn says her sandwich is too messy... but has a fix!The Morning Breeze Brain Tease!
Good morning!The Morning Breeze Brain Tease.THIS is the ideal age to get married...The Brighter Side.Ask us anything!Paula won tickets to the Alamedia County Fair!Christina won tickets to the Disneyland Resort!Cort is thinking about an intervention... for this dog!
The Morning Breeze Person of the Week: Michelle S. in Castro Valley
Good morning!The Morning Breeze Brain Tease.Falling asleep to the TV doesn't always impact sleep in a bad way... The Brighter Side.Ask us anything!Carolyn bought something on the internet... and has regrets.Bob won tickets to A Beautiful Noise: The Neil Diamond Musical
Good morning!The Morning Breeze Brain Tease.25% of us say we've used a mobile app that was so complicated, we just gave up...The Brighter Side.Ask us anything!Cort had an awkward moment at the drive-thru...Yvonne won tickets to A Beautiful Noise: The Neil Diamond Musical!
Good morning!The Morning Breeze Brain Tease.Carolyn had an embarressing moment... but thinks no one saw it.The Brighter Side.Ask us anything!More people are prioritizing fitness over going out...Cathy won tickets to A Beautiful Noise: The Neil Diamond Musical
In this episode of Nashville Business Radio, Lee Kantor speaks with Mike McArdle, Regional Senior Vice President of Comcast, about the Comcast RISE program. This initiative supports small businesses, particularly in underserved communities, by providing technology upgrades, educational resources, and monetary grants. McArdle discusses the program’s origins during the COVID-19 pandemic, eligibility criteria, and the […]
In this episode of Nashville Business Radio, Lee Kantor speaks with Mike McArdle, Regional Senior Vice President of Comcast, about the Comcast RISE program. This initiative supports small businesses, particularly in underserved communities, by providing technology upgrades, educational resources, and monetary grants. McArdle discusses the program’s origins during the COVID-19 pandemic, eligibility criteria, and the […] The post Comcast RISE: A Lifeline for Small Businesses in Nashville’s Underserved Communities appeared first on Business RadioX ®.
Good Morning!The Morning Breeze Brain Tease.Cort is trying something new.The Brighter Side.Ask us anything!San Mateo County Fair tickets!People are checking out for vacations early...
Good morning!The Morning Breeze Brain Tease.Phrases younger kids don't understand.The Brighter Side.Ask us anything!Immanuel wins San Mateo County Fair tickets!Are you showering in the wrong order?Matt gets to Pick a Ticket!
Happy Monday!The Morning Breeze On Demand.The White Lotus on HBO is inspring vacations... but people aren't liking it.The Brighter Side.Ask us anything!Jim wins San Mateo County Fair Tickets!Cort had a weird conversation with a neighbor.Amber won Toto concert tickets in Pick a Ticket!
Good morning!The Morning Breeze Brain Tease.Carolyn had an issue at the car wash yesterday...Danielle is our Morning Breeze Person of the Week!Ask us anything!CHP is changing their cars... have you noticed?
Good morning!The Morning Breeze Brain Tease.1/2 of dog owners say their dog has a "meal ritual."The Brighter Side.Ask us anything!Cort sent something to our boss... and is very embarrassed by it.
Good morning!The Morning Breeze Brain Tease.Carolyn fears she may be eating out too often.The Brighter Side.Ask us anything!Parents are divided over taking kids to Rated R movies...
Good morning!The Morning Breeze Brain Tease.Cort had a situation at a Giants game...The Brighter Side.Ask us anything!This is why you allergies are extra bad this season...
On Mother's Day, enjoy a very special episode featuring memories of my paternal grandmother shared by none other than my father, Bob McArdle! My dad makes his second appearance on the show (the first being June 2024's Father's Day Surprise episode). You'll hear what it was like growing up and living just above the poverty line in the mid-to-late 1950s.This call ended abruptly for unforeseen reasons, so stay tuned for additional recollections by my father on a future episode!Happy Mother's Day! Thanks for listening to the show.dantimepod@gmail.com@dantimepod - social media
Good morning!It's going to be wet this morning.The Morning Breeze Brain Tease.This is why you shouldn't respond to fake texts...The Brighter Side.Ask us anything!Carolyn ordered too many tacos... or did she?
Good morning!It's Mother's Day Weekend!The Morning Breeze Brain Tease.Have you heard of the Extreme Vacation?Tracey is our Morning Breeze Person of the Week.Ask us anything!Cort has gone all in on AI.
Good morning!It's Carolyn & Cort's 2nd Anniversary of doing the Morning Breeze!Carolyn apologizes to Cort...The Brighter Side.Ask us anything!More fast food deals!Liz wins STARSHIP tickets!
Good morning!The Warriors won!The Morning Breeze Brain Tease.Cort has reached a crossroad...The Brighter Side.Ask us anything!Best deals in the Bay... Fast Food Edition!John wins STARSHIP tickets!
Good morning!Happy National Teacher's Appreciation Day!The Morning Breeze Brain Tease!Carolyn says something awkward happened recently with old friends...The Brighter Side!Ask us anything!Lisa wins tickets to STARSHIP!
Good morning!The Warriors are heading to round 2 of the playoffs.The Morning Breeze Brain Tease.More and more woman women are into collecting and driving classic cars.The Brighter Side.Ask us anything!Cort went hiking... and had an issue.Toni won Starship concert tickets!
Author and ultimate hockey mom Amy Stuart recommends three mystery reads she couldn't put down; The former NBA player and fan favourite talks about his debut memoir; author Scaachi Koul reflects on calling people ‘dog' too much; and Talia Kliot gives her CBC Books staff pick on this episode of The Next Chapter.Books discussed on this week's show include:The Treasure Hunters Club by Tom RyanBluebird, Bluebird by Attica LockeThe Hunter by Tana FrenchSucker Punch by Scaachi KoulR.O.L.E. Player by Jerome WilliamsThe Soccer of Success by Ciarán McArdleThe Science of Self-Discipline by Peter HollinsJulie Chan is Dead by Liann ZhangHome and Away by Amy Stuart and Mats Sundin
Good morning!Cort walked to the ocean yesterday!The Morning Breeze Brain Tease.Ask us anything.The Brighter Side.Cort made a big mistake last weekend...This is the most returned color when clothes get returned online... Cherry wins tix to The World of Hans Zimmer.
Gaby welcomes actor James Mcardle to the podcast for a chat about all things joy! They chat about his acting career, singing and what makes him smile. Remember you can watch all our episodes - and our bonus Show n Tell chat - via our YouTube channel. Hosted on Acast. See acast.com/privacy for more information.
HeadlinesApril 25 Liberation Day Italy, April 30 the 50th Anniversary of Vietnamese Liberation of the South and National Reunification, Australia military exports to Israel, Morrocco dock workers strike and boycott of Maersk Ships Voices 4 Palestine Here II Speech by Sarah Hadad, Lebanese Palestinian writer and editor at Palm Sunday Rally 13 April 2025 at Belmore Park, Sydney. Second speech by Jasmine from Students for Palestine.Recorded by Vivien Langford from the Climate Action Show (3CR, Mondays 5pm)Vijay Prashad excerpt of keynote talk October Revolution Remebrance Dinner Here II An excerpt from Vijay Prashad's keynote talk at the October Revolution Remembrance Dinner hosted by Red Ant. Recorded in Perth 5 November 2024.Song - Bella Ciao by Trieste Partisan Choir (Tržaški partizanski pevski zbor / Coro partigiano Triestino) The Week That Was Here II The inimitable Comrade Kevin keeps us up to date with the week that was.Interview with Rin McArdle Here IIWe speak with friend of the show and musician Rin McArdle about solidarity with Palestine in the music industry. You listen to her song Strings here, all proceeds from Strings are donated to Palestine Australia Relief and Action - para.org.auYou can also contribute to her fundraiser for Saif and his family in Gaza hereSong - Henna by Lucio Dalla
In this episode of the AdTechGod pod, host AdTech God interviews Molly McArdle, SVP Marketplace at Sonobi. They discuss Molly's journey into the ad tech industry, the challenges and rewards of working in startups, the importance of demand transparency in advertising, and the role of AI in improving inventory quality. Molly also shares insights into staying motivated, her involvement in community service, and the experiences of women in the ad tech space. Takeaways Molly started her career in ad tech at a small startup with no prior experience. Working in a startup allows for personal growth and a unique company culture. Transitioning into sales was a pivotal moment in Molly's career. Demand transparency is crucial in the advertising supply chain. Education and awareness are key for brands and agencies in ad tech. AI is becoming integral in improving ad tech processes. Building a strong network is essential for support in challenging times. Community involvement is important for personal fulfillment. Women in ad tech can build strong networks and support each other. Confidence and assertiveness are vital for success in the industry. Chapters 00:00 Introduction to Ad Tech and Molly McArdle 03:04 Molly's Journey into Ad Tech 05:47 The Startup Experience and Its Challenges 08:51 Industry Trends and Demand Transparency 12:00 The Role of AI in Ad Tech 14:59 Maintaining Motivation in a Volatile Environment 17:56 Community Involvement and Giving Back 21:10 Women in Ad Tech: Challenges and Triumphs Learn more about your ad choices. Visit megaphone.fm/adchoices
Glucose is the main source of energy for all forms of life, but it isn't usually stored as individual C6H12O6 molecules. Animals use glycogen to do that job. Glycogen is a large branched polymer of glucose molecules, linked together by α-1,4 and α-1,6 glycosidic bonds. The liver and muscles break down the stored glycogen whenever the body needs an extra boost of glucose. Glycogen storage diseases are genetic defects in glycogen metabolism resulting in accumulation of glycogen. What happens when macromolecules accumulate in cells? Cell damage and dysfunction. Because the liver and muscles are the two main organs that use glycogen, they are also the two most affected by glycogen storage diseases. In the liver, glycogen accumulation leads to hypoglycemia since the glycogen can't be broken down to glucose. Damage to the liver from extra glycogen can also lead to liver failure or even liver cancers. In the muscles, glycogen accumulation causes weakness, exercise intolerance, and potentially heart failure. There are at least 12 distinct glycogen storage diseases, but we'll cover only the 4 most common ones. After listening to this Audio Brick, you should be able to: Identify the most common glycogen storage diseases: von Gierke disease (type 1), Pompe disease (type 2), Cori disease (type 3), and McArdle disease (type 5). Identify the enzymes deficient in each of the most common glycogen storage diseases. Describe the clinical manifestations of each of the most common glycogen storage diseases. Describe management for each of the most common glycogen storage diseases. You can also check out the original brick from our Cellular and Molecular Biology collection, which is available for free. Learn more about Rx Bricks by signing up for a free USMLE-Rx account: www.usmle-rx.com You will get 5 days of full access to our Rx360+ program, including nearly 800 Rx Bricks. After the 5-day period, you will still be able to access over 150 free bricks, including the entire collections for General Microbiology and Cellular and Molecular Biology. *** If you enjoyed this episode, we'd love for you to leave a review on Apple Podcasts. It helps with our visibility, and the more med students (or future med students) listen to the podcast, the more we can provide to the future physicians of the world. Follow USMLE-Rx at: Facebook: www.facebook.com/usmlerx Blog: www.firstaidteam.com Twitter: https://twitter.com/firstaidteam Instagram: https://www.instagram.com/firstaidteam/ YouTube: www.youtube.com/USMLERX Learn how you can access over 150 of our bricks for FREE: https://usmlerx.wpengine.com/free-bricks/ from our Musculoskeletal, Skin, and Connective Tissue collection, which is available for free. Learn more about Rx Bricks by signing up for a free USMLE-Rx account: www.usmle-rx.com You will get 5 days of full access to our Rx360+ program, including nearly 800 Rx Bricks. After the 5-day period, you will still be able to access over 150 free bricks, including the entire collections for General Microbiology and Cellular and Molecular Biology.
Angela McArdle, until recently the Libertarian Party chair, shares the story of how the efforts of so many people over the years, coupled with Angela's own negotiations, resulted in the full pardon Donald Trump gave to Ross Ulbricht. Sponsors: Monetary Metals & Factor: Coupon Code: woods50off for 50% off your first box, plus free shipping. Guest's Links: Libertarian Party Angela McArdle Free Roger Now Guest's Twitter: @RealAngelaMc Show notes for Ep. 2599