Podcasts about Telephony

New CCA Member Autom8ly is working with CCA to build a SalesGenii that matches visitors with ideal service providers, driving qualified leads and enhancing customer engagement “Telephony and communications in general is, of course, the primary mode of delivery for these services, and yet the CCA was without a member that kind of specializes in this area,” says Mark Vange of Autom8ly. Autom8ly provides AI-driven business automation Geniis for their clients while ensuring safety and compliance for even the most complex use cases. “We're hoping to be able to bring some knowledge and some know-how to the CCA membership, and we're very much looking forward to meeting folks over the coming months and years and collaborating on some solutions for their customers.” Autom8ly's PhoneGenii platform is revolutionizing call centers through real-time AI voice agents for collections and customer service. The Autom8ly SalesGenii is an intelligent web assistant that converts visitors into leads and reduces the cost of customer service. The new CCA member also has Geniis that can engage with video, provide multilingual service, and monitor workflows for compliance. In this podcast we learn that Autom8ly is working with CCA to build a SalesGenii that matches visitors with ideal service providers, driving qualified leads and enhancing customer engagement. “We believe it is very important to make sure that we have a mechanism in place always to monitor and improve the AI agent quality so that our level of confidence can increase over time. And then the amount of trust or the amount of independence that we can give these AI agents is then commensurate with the level of trust that we have gained in those agents, and that's something that we can measure and demonstrate rather than hoping for the best.” Visit www.Autom8ly.com

UC Today's Kieran Devlin speaks to Tim Jalland, Solution Manager at VOSS.In this session, we discuss the following:1) The challenges of a large multi-national organisation's cloud telephony2) The goals of the project and how VOSS underwent the audit and Discovery process3) The financial benefits the organisation enjoyed from their cloud transformation

For this episode of Unsupervised Learning we spoke with Russ d'Sa, co-founder of LiveKit, a company at the forefront of voice AI technology. Russ thinks of LiveKit as a “nervous system,” powering the sensory interfaces humans use to interact with AI – including the Advanced Voice feature in ChatGPT as well as applications like Character.ai, Spotify and many more. Russ talked about when voice makes sense as an interface, the exciting new UX paradigms on the horizon, the intersection of voice and robotics and Anthropic's Computer Use API. [0:00] Intro[0:24] Using ChatGPT Voice in Daily Life[2:26] How LiveKit Works with ChatGPT Voice[5:16] LiveKit as the Nervous System for AI[8:11] Future of Work and AI Interfaces[18:31] Emerging Use Cases for Voice AI[22:29] AI Models in Customer Support[23:10] Latency Improvements in AI[24:37] Challenges in System Integration[26:01] Multimodal AI and Browser Integration[29:40] Telephony and AI in Healthcare[32:11] Humanoid Robotics and On-Device AI[33:50] Cloud vs. On-Device Inference[36:50] Quickfire With your co-hosts: @jacobeffron - Partner at Redpoint, Former PM Flatiron Health @patrickachase - Partner at Redpoint, Former ML Engineer LinkedIn @ericabrescia - Former COO Github, Founder Bitnami (acq'd by VMWare) @jordan_segall - Partner at Redpoint

Patrick Watson, Head of Research at Cavell, discusses the evolving landscape of telephony, the impact of Microsoft Teams, market trends and the role of AI in Contact Centers.Microsoft Teams has significantly disrupted the telephony marketDirect routing remains the dominant solution for Teams telephony usersDiscussing market dynamics and trends in telephony and differences in the enterprise and SMB marketsAI is set to transform contact centersLook out for Cavell Enable London in DecemberThanks to AudioCodes, this episode's sponsor, for their continued support.

Kamala gets a surprise phone call endorsement from Barack & Michelle. Good thing the cameras were there to capture this spontaneous genuine moment!    

The voiceover industry is experiencing significant changes due to the rise of AI and ongoing strikes.  However, there are still opportunities for human voice actors in certain genres.  Audiobooks, e-learning, animation/video games, and commercials are hot genres that continue to rely on human narrators. On the other hand, telephony/IVR, simple narration, and audio description/localization are not as in-demand and are being taken over by AI.  To navigate this changing landscape, voice actors should diversify, continuously learn, embrace technology, build relationships, create their own content, and stay adaptable. Takeaways: The demand for audiobooks and human narrators is high, despite AI's presence. E-learning and educational content offer plenty of voiceover work. Animation and video games still rely on real human actors for character voices. Commercials value authenticity and trust, making human voice actors essential. Telephony/IVR, simple narration, and audio description/localization are being taken over by AI. Voice actors should diversify, continuously learn, embrace technology, build relationships, create their own content, and stay adaptable. https://voiceoversandvocals.com/podcast/ _____________________________ ▶️ Watch this video next: https://www.youtube.com/playlist?list=PLVUuUfwNTG--7SOIG9FS0huEcwX3vyUZx SUBSCRIBE: https://www.youtube.com/@vo-pro?sub_confirmation=1 The VO Freedom Master Plan: https://vopro.pro/vo-freedom-master-plan The VO Pro Community: https://vopro.app Use code You15Tube for 15% off of your membership for life. The VO Pro Podcast: https://vopro.pro/podcast 7 Steps to Starting and Developing a Career in Voiceover: https://welcome.vopro.pro/7-steps-yt Move Touch Inspire Newsletter for Voice Actors: https://vopro.pro/move-touch-inspire-youtube Facebook Group: https://www.facebook.com/groups/vofreedom The VO Pro Shop: https://vopro.pro/shop Say Hi on Social:  https://pillar.io/paulschmidtpro https://www.instagram.com/vopro.pro https://www.clubhouse.com/@paulschmidtvo https://www.linkedin.com/in/paulschmidtvo/ My voice over website: https://paulschmidtvoice.com GVAA Rate Guide: http://vorateguide.com Tools and People I Work with and Recommend (If you use these links to buy something I may earn a commission.):  Recommended Book List with Links: https://amzn.to/3H9sBOO Gear I Use with Links: https://amzn.to/3V4d3kZ As an Amazon Associate I earn from qualifying purchases. For lead generation and targeting - Apollo.io: https://apollo.grsm.io/yt-paulschmidtpro Way Better than Linktree: https://pillar.io/referral/paulschmidtpro

Having returned from Enterprise Connect the night before, the time was right to talk about takeaways from the 2024 edition, of which there were many. Before talking about how AI has now become the main focus of the event, we felt compelled to put things in perspective first. This conference used to be solely about PBXs – hardware-based telephony – and we reviewed how the communications technology space has been radically transformed in very little time by AI. Digital natives may not find this perspective relevant, but trust us, it is, and we'll leave it for you to decide after giving our latest episode a listen.  

In this episode of “How Do You Say That?!” sponsored by britishvoiceover.co.uk, Romanian voiceover artist Ioana Botezan joins Sam and Mark to talk about the bi-lingual voice market, why Eastern European telephony is so different to the UK, and how the archetypal vampire is a voice we all know and love.Our VO question this week is all about how scary leaving your career and going freelance as a voice artist can be!Get involved! Have you got a Wildcard suggestion that we should try or an idea for the show? Send it to us via Mark or Sam's social media or email it directly to podcast@britishvoiceover.co.ukScript 1In the breathtaking landscape of the Snow Mountain, we discovered a truly remarkable contrast.A blend of hand-picked green and black teas, united in a striking balance.The green tea's revitalising freshness, contrasts perfectly with the black tea's enigmatic depth.This is a sensory journey like no other - a perfect harmony between invigorating and profound notes.Script 2Hello, You called Bunny Internet Bank, Customer Administration Department. We tried to contact you by phone regarding the request you sent us. Unfortunately, we couldn't reach you, so we sent you the information to the email address you provided. If you want to get in touch with us, please write to us at Administration.Bunnybank.com.You can also find our contact information in the email we sent you. Thank you!**Listen to all of our podcasts here - you can also watch on YouTube, or say to your smart speaker "Play How Do You Say That?!"About our guest: Ioana Botezan is a specialized Romanian Voice Artist, focusing on medical narrations and presentations. Her journey in the voice industry gained momentum in 2020 when her husband set up a dedicated voice booth at home. With a rich background in radio spanning 15 years, she decided to leave her radio show last October to channel more time into voice-over work.During her 6-year stint in television as a news anchor and morning show co-host, she realised that TV wasn't for her... but despite that her recent involvement in interviewing business professionals for a financial education platform has provided valuable insights into achieving success.Ioana is also a social butterfly and an active member of the influencer community in Cluj-Napoca, called BBM Cluj. She's invited to all kinds of events and attends a lot of parties. She has 2 dogs and loves to travel.Ioana's Website @ioana_botezan_voice on Instagram Ioana's Facebook page Resources: Click here for the Wildcard Generator and don't forget to think of an action your character can be doing! Mark's demos & contact details:

Join Dr Gandalf and providers on the Better purchasing framework for a live comparison on the various providers and what they can offer your practice or area with cloud-based telephony.Sign up for the matrix of functionality: https://bit.ly/bpfguideCheck out the providersCheckComm: email info@checkcomm.comXon Surgery connect : email sales@x-on.co.uk  or https://www.surgeryconnect.co.ukThink Healthcare: https://think-healthcare.co.uk/Babble Voice: email info@babblevoice.com www.babblevoice.comJoin Dr Mike as he shares how to get started and fly using EMIS to make your life easier with this clinical systembit.ly/EMIScourse Join the Medics Money New To GP partnership course for the leaders in finance, wellbeing, workload management, and your peers on the same journey to become a safe, effective, healthy GP partner. Join at medicsmoney.co.uk/gpcourse and reference eGPlearning

In this weeks episode, Patrick and Rick Garcia from G12 Communications discuss the range of services that can be enabled in Microsoft Teams beyond just telephony. They explore messaging, customer experience provision, and legacy system integration all of which are critical to enabling effective collaboration.

Join DrGandalf and the team from CHECK as they share a cloud-based telephony tool you may not have heard of, that can do some awesome things.Contact CHECK: https://checkcomm.com/00:00 Intro01:00 Check out CHECK03:48 Why CHECK05:55 CHECK Cloud09:05 Better purchasing framework09:45 Key features15:40 Tools for supervision18:30 CHECK Integration!23:20 Analytics27:47 Dashboards30:35 inbuilt translation!33:00 Built-in transcription!!35:00 Whatsapp integration?39:01 CHECK Chatbot40:50 CHECK mobile45:05 Onboarding and training47:59 Questions and comments48:40 Interoperability49:15 Starting with CHECK50:50 CHECK Cost53:24 What is next?58:55 Viewer questions59:59 Check out CHECKContact CHECK: https://checkcomm.com/Join Dr Mike as he shares how to get started and fly using EMIS to make your life easier with this clinical systembit.ly/EMIScourse Learn how to use TPP SystmOne as a clinician in this comprehensive online course with a full money back guaratneeSign up by bit.ly/TPPS1Course

Telephony is an often overlooked genre of voice over. Ok, so maybe it's not as fun or glamorous as video games or promo or animation. But it can actually be very lucrative. A nice foundational genre for your business to have consistent income landing in your bank account while you're pursuing some of those other genres. Mention the the words telephony, IVR or on-hold messaging in the voice over world, and one name will come up nearly every time. That name is Liz de Nesnera. She is a master of this genre of voice over, even consulting with the GVAA on the telephony rates for the GVAA Rate Guide. In this interview, she delivers on Master Class on telephony, and makes a strong case for why it's a genre more of us should be considering. CONNECT WITH LIZ DE NESNERA Liz de Nesnera - https://hireliz.com Liz de Nesnera on Instagram - https://www.instagram.com/hirelizvo/ Liz de Nesnera on LinkedIn - https://www.linkedin.com/in/lizdenesnera/ Liz de Nesnera on YouTube - https://www.youtube.com/channel/UCufCE174Uty4PYi1ZUQmEag Liz de Nesnera on Facebook - facebook.com/liz.de.nesnera Marc Scott on Instagram - @marcscott RESOURCES FOR VOICE ACTORS * 12 Ways to Market Your Voice Over Demo Visit https://vopreneur.com/12demotips * Get an instant $25 credit when you sign up for VoiceZam Visit https://voicezam.com/marcscott * For voice over services: Visit https://marcscottvoiceover.com * Want VOpreneur Swag? Visit https://teespring.com/stores/vopreneur * Join the VOpreneur Facebook Group Visit https://facebook.com/groups/vopreneur EVERYDAY VOPRENEURS IN THIS EPISODE * Thanks to "Uncle Roy" for production assistance! Visit https://antlandproductions.com * Thanks to Christy Harst for VO contributions! Visit https://christyharst.com * Thanks to Krysta Wallrauch for VO contributions! Visit https://krystawallrauch.com If you need guidance with your voice over business or learning how to more effectively market, I can help. Book a 15 minute free consultation with me to discuss your specific needs. Book Your Consult

In this weeks podcast episode, we're joined by Steve Forcum from SIPPIO as we dive into their new product, allowing channel providers to access the Teams telephony market. We're also joined by Chad McGreanor from Cloud Revolution to hear first hand how it's already becoming a huge success.Subscribe to our newsletter to hear more from Cavell Group: https://cavellgroup.com/newsletter-si...Linkedin: https://www.linkedin.com/company/cave...Twitter: https://www.twitter.com/cavellgroup

Ben welcomes two special guests, Minal Bakhai and Sheinaz Stansfield, to discuss the General Practice Improvement Programme. Minal delves into the details of GPIP and elaborates on the support it offers to PCNs and Practices. Sheinaz shares her personal experiences with the programme and discusses the transformative impact of data and support on PCNs and Practices. The episode also unveils key insights gained thus far, valuable advice for moving forward, and future programme plans. Discover who can benefit from this program and learn how to get involved in GPIP..   Introduction & why the programmes been introduced (0:09)   Introducing modern General Practice.. (3:05)   Information about the programme.. (4:47)   How much funding for practices? (6:45)   Sheinaz' support in the programme.. (7:39)   Telephony data (9:23)   What difference were you able to make? (10:14)   Staffing changes due to data.. (11:15)   Does the Practice feel different? (12:09)   Supporting GPIP implementation across the PCN.. (12:49)   What is failure demand? (14:43)   Sharing resources throughout PCN's (15:29)   Learnings so far & advice for moving forward.. (16:14)   Disconnect between PCN's and Practices.. (17:56)   Plans for the programme.. (18:52)   Signing up to GPIP.. (20:07)   Is this for everyone? (21:13)   Choosing the support for you.. (21:50)   Visit the National General Practice Improvement Programme here.   For all enquiries about the Ockham podcast, please contact Ben Gowland here.  

In this episode of CyberIntel, Brian Odian discusses the impact of organizations' Telephony environment on PCI DSS compliance. If you have any questions you want answered on CyberIntel, email us at cyberintel@vikingcloud.com and our experts will be in touch - we may even make it the subject of a future episode! CyberIntel provides a deep dive into the world of cybersecurity and compliance. Hosted by Brian Odian, VikingCloud's Director of Managed Compliance Services APAC, amongst other cybersecurity and compliance expert advisors, we explore the nuances of various compliance standards and the latest in cybersecurity news, trends and threats. New episodes every two weeks! CyberIntel is presented by VikingCloud. VikingCloud is leading the Predict-to-Prevent cybersecurity and compliance company, offering businesses a single, integrated solution to make informed, predictive, and cost-effective risk mitigation decisions - faster. VikingCloud is the one-stop partner trusted by 4+ million customers every day to provide the predictive intelligence and competitive edge they need to stay one step ahead of cybersecurity and compliance disruption to their business. 

We're about to see a wave of big tech AI features "inspired" by third-party developers at a scale that makes the Sherlocking on Apple's platform seem like chump change. Plus, how Dropbox turned around their dev retention rates, and more.

About Mandy Fisher: Mandy Fisher is a NYC-based full-time voiceover actor with over 15 years of experience in the industry. She has worked with brands like Crayola, Disney, Peloton, Coke, Walmart, and Kohls to name a few. Her passion for voiceover and genuine love of helping people inspire her to work with actors of all stages of their career.  With a theater background, she brings her training to guide copy analysis and character creation. As an industry vet of 15 years, she has witnessed the changes and understands the ebbs and flows of the business.  Mandy created her own voiceover business from the ground up and has a successful and replicable model to help actors build their own successful businesses. All of this adds up to a coach who can provide audition and career advice while helping actors become the best they can be! Tell me about all the different types of voiceover that are out there today. There's more than one thing that you can do as a voiceover artist. And so often, I feel like when people ask me about voiceover, they just automatically assume that I'm an animation or like on cartoons. Or video games. And while that's definitely part of voiceover, a lot of my work is commercial and like what you hear on the radio or on TV and e-learning. Many companies I work with have videos that they need to show their employees, and that's a big part of voiceover that people don't necessarily like even thinking about, but then there's IVR, which is interactive voice response. So, when you call a business and you, they say, "Oh, thank you for calling Ikea, press one for the manager, press two for household goods." That's part of voice of real people who get hired for those jobs. And do that as voiceover. And I know a couple of people who do that only, and that's their entire career, and they make damn good money doing that. E-learning is a part of voiceover where a company will hire you for perhaps they want to teach their employees about some new policies at their workplace, or maybe a new product is launching. They want to tell the whole company who's not in product development. They want to educate the salespeople and the marketing people and all other kinds of people within the company; they want to educate them about the product or even sometimes it's. It's how to handle sexual harassment, go to HR with a complaint, or negotiate your salary. A company will want to have all kinds of modules so that their employees can learn, grow, and be better. And especially with remote working being such a major part of the corporate world these days. They rely heavily on these videos and voiceovers to educate their employees and keep their workforce culture booming so that they don't feel like they're on an island. There's anime, there's animation, there's commercials, there's radio spots, there's e-learning, and then the next one you were talking about was IVR. Interactive voice response and IVR and telephony are two different things, but they go hand in hand. Telephony is when you call a business and they have a message; maybe for they're on holiday or vacation. "Thank you for calling the law offices of Dunder and Dunder. we're currently on holiday, and we will get back to you as soon as possible." That's a message. That's part of telephony, and most of the time, if you get a client that wants telephony, you can upsell them on the I V R or vice versa. But they're two different things, but they often go hand in hand. There's looping, obviously ADR. And dubbing, many actors who are bilingual that's becoming its own vertical is bilingual voiceover because many people want to hire both the English speaker and the other language speakers for the same kinds of jobs. What's radio imaging? Oh yeah, radio imaging Is the voice of a radio station, not the DJ. So, not the one calling out the music cues, "you're listening to be 93.3." It's the voice that you hear between the DJ and the songs that makes the station recognizable. So, when you hear that be 93.3, that voice, that person calling out the radio station, it's recognizable to you. You're listening to that station and not Z 100. There's promo, there's medical, there's political. Let's start with promos. Promos are promotions for TV shows and movies, but not trailers. Trailers is a different kind of voiceover, but promo is like, "Join us this week for a new episode of Family Guy Only on CBS." Medical is complicated because it's all jargon. And a lot of times, you'll get a copy with all of these very technical terms or medications, and you have no idea how the hell to pronounce them, and you are rigorously googling, and yes, of course, you can ask the person that sent it to you, but nine times out of ten that person doesn't freaking know and then they have to ask the people that sent it to them, and there is this like long chain of response. Often, it is so specifically timed. ISI- important safety information, which is just the bottom half of that medical, of that medical promo that you're doing. IPA is the International Phonetic Alphabet. , once you learn it, you can pretty much look at any word and break it down through these little symbols that help you pronounce words because they stand for the different consonants and fricatives and vowels and all that kind of stuff in a word, and if you use the symbols to write it out. You are then able to read the IPA as it applies to the words. It's basically just spelling out the word the way that it sounds. Trailers for movies most of the time. Sometimes short films but big movie trailers always have a VO. "Coming to theaters now, it's Spider-Man." Video games and mobile fall under the same sort of category, but again, they're two separate things because video games for release on a console are different than a video game released on mobile, only in terms of usage, for performance, they're pretty much the same. A lot of video games use actors for an entire franchise. I know one video game used 800 different voice actors for one game. So, it's a huge industry. Toys and games. In the voices that you hear in those little books that have Press the cow. Moo. A lot of Fisher Price or Mattel or little kid things that have voices. Non-union and union work for audiobooks, which a lot of people don't realize that you can; if you are a union actor and voiceover, there are union voiceover audiobooks that exist out there to do, but I know a lot of people assume that most of that work is non-union. So, let's talk about union versus non-union. Seventy percent of voiceover work is non-union. So, many rules and things you might expect if you're a union actor doing non-union VO don't apply. And sometimes, you find yourself negotiating a little bit more. It can be an education process, especially if you are getting clients on your own through direct marketing or social or outside of agents. And I find that when I have to educate a client a little on industry-standard rates, they're receptive. But there is some pushback; that's just not in our budget, but maybe it will be for next year. So that's something that you should keep in mind as recurring clients are how you keep your business going and how you scale your business is you want to keep them; you don't want just to have one client and then never work with them again. So, suppose you can be a little compromising in those early stages of that relationship and understand that, okay, for the next time we work together. In that case, we're going to get closer and closer to those industry standard rates. That's one way to keep those clients in and scale. So, you used a term that I don't know if many actors know, scale your business. Can you please explain what scale your business is? Grow it. As a voiceover actor, if you are entering into this industry for the first time or if you have been doing it on and off part-time, it's making new connections, meeting new people, and finding out who needs to hire you, that changes the landscape of the industry has changed so much, especially when I first stumbled into it. So, keeping your ear to the ground and understanding how to grow continuously is important. Guide to Commercial Voiceovers VO Workout The guide to commercial VO is for any voiceover actor who wants to learn more about commercial voiceover because there's lots of nuance in every single vertical of voiceover. All the 15, 20, but they all have their own sort of ways of working, and what works in commercial is not necessarily going to work in video games and how you approach those different things. So, all of the skills behind the performance, as well as the skills behind the business, are in this course, and it's jam-packed with information at the end of it. One of my favorite parts of this is all of the people who participated asked so many amazing questions, and that right there is just, it is worth it to me, like those questions. That's why you want to get the replay. Get up and work voiceover session; it's 90 minutes and quick and dirty. And it's ten actors we work with. TenI provide or so minutes at a time, and I provide commercial copy that they can use and choose whichever piece they want to work on and read through the copy. I give them some notes in real-time, and we get to a place where we feel good about the work. Is it ready to send off as an audition? Sometimes it is. And sometimes we get to really great, beautiful places that we weren't in previously, but is it always that way? No, but it's about feeling good about the work, understanding the work, understanding the connections that you make, going through the copy, and being able to say, I know what story this is. I know what I'm doing. I feel confident about what I'm doing. And that's the goal is to be able to look at commercial copy for the first time. No, history of looking it over for days and days, but seeing it and being able to make strong choices in the moment and then forgetting about it, letting it go, working in the moment, and then you're done and letting it go because that's such a big part of commercials. And if I sat and stewed and thought so hard about every single audition I get every day, I would never make it through the deck. I would just be sitting here doing two or three instead of the 15 that come across my desk. And I would never get them out. What keeps coming up when negotiating a non-union contract? In perpetuity. What we're constantly seeing now in non-union VO specifically are exclusivity and in perpetuity, which again are two very different things, but we're starting to see them go hand in hand. Now, in perpetuity means forever and ever. Exclusivity means exclusive to a certain category or product. So, let's say you do a commercial for a toothpaste. And it's like a no-name toothpaste brand startup toothpaste. And they come to you, and they're like, "Oh my goodness. I would love for you to do our voiceover. We would like exclusivity in perpetuity." This means you can never do any other toothpaste ever again for the rest of your career. So, they better be paying a big sum of money. And if they're not, then you say, "I'm sorry, I can't work within those within those confines, but I can offer you 13 weeks at this rate or a year at this rate," But if it's in perpetuity for any kind of commercial, I stay far away from it. If it's in perpetuity for something like medical, I don't really care. Cause there's no competition there and there, the rates in medical are pretty good, so I don't really care, but in commercial. Unless they're paying me some six figures for in perpetuity, then then I say no. If you are trying to have a business, you must have the business mindset at the front and the performance mindset side by side. What kind of mic do you like to work with, just out of curiosity? Yeah. I have Neuman U 87, which I love. It's beautiful and produces great sound, but I also have a Rode NT1, which is also great, and a DEDS mic, and I think that is just as good as the Sennheiser MK 14. I use mics for different things for promo or medical. I usually use my shotgun deity for commercial. I'm usually using my Neumann for political and other things; I use my Rode; it just depends on where I'm sitting in my voice that day, what the work is, what I'm going to be doing. What is direct marketing? Direct marketing is doing research, whether on LinkedIn or Google, or however you like to do research to obtain information about companies and people, and then reaching out to them and saying, "Hi, I'm a voice actor. Here's my shit. Listen to my shit. Do you want to work together?" You are a salesperson, but are you a good salesperson, or are you a shitty one? And that comes through trial and error and seeing what works and seeing what people respond to. But I find nine times out of 10, a lot of these people I'm reaching out to have a very good sense of humor. They don't have a lot of time, and they like to be sold to in a snappy way that gets to the point with maybe a little bit of cheek and humor and fun and call it a fucking day. They don't want to go back and forth nine times about the last episode of Game of Thrones. Maybe down the line, sure, but right now, they need to do what's best for their business, what's best for their company, their team, whatever. They don't necessarily want to go through a casting site, pay that fee, and then pay these people. If they can work with you directly and you are good behind the mic, you're a good business person; you can do quick turnaround, you have good sound, they would rather work with you directly than going through all the fucking hoops through an agency or a casting site to find, and then scrolling through hundreds and hundreds of auditions to find the right person that they want to work with. So, direct marketing is a great way for you to scale your business. Your thoughts on AI. I think that AI has always been around for a really long time, not always, but for a very long time. And yes, it's getting better, smarter, and more capable, but I don't see it as competition. I know this will be a controversial thought, but I think there are ways we can work alongside it, learn from it, and utilize it to better ourselves. I don't think AI will replace voiceover actors in my lifetime. Every person I've talked to who have at one point hired AI voices for their projects said that they regretted it and they would much rather work with a human being. My father came up with a brilliant strike slogan, which is human stupidity is better than artificial intelligence. Working with people in all sorts of stages of their career is not only fun for me, but it is exciting to be able to offer that wide variety of coaching to all walks of life.

FreePBX is an open source SIP PBX software application used in many thousands of businesses, including broadcast facilities. Tony Lewis is the entrepreneur behind this amazing software, and he joins Chris Tarr and Kirk Harnack to discuss the benefits and uses of VoIP telephony. Tony recently founded ClearlyIP.com, a provider of SIP telephony services and equipment, with expertise in high-volume inbound calling, needed by so many broadcasters. Show Notes:FreePBX is still free!ClearlyIP.com focuses on Radio Stations and SIP/VoIP telephony servicesWiPhone, A Phone for Hackers and Makers Guest:Tony Lewis - CEO at ClearlyIP.com Hosts:Chris Tarr - Group Director of Engineering at Magnum.MediaKirk Harnack, The Telos Alliance, Delta Radio, Star94.3, & South Seas BroadcastingFollow TWiRT on Twitter and on FacebookTWiRT is brought to you by:Nautel brings you Transmission Talk Tuesday Discussions. Easy, free registration is here.Broadcasters General Store, with outstanding service, saving, and support. Online at BGS.cc. Broadcast Bionics - making radio smarter with Bionic Studio, visual radio, and social media tools at Bionic.radio.Angry Audio - with StudioHub cables and adapters. Audio problems disappear when you get Angry at AngryAudio.com. And MaxxKonnectWireless - Prioritized High Speed Internet Service designed for Transmitter Sites and Remote Broadcasts. Subscribe to Audio:iTunesRSSStitcherTuneInSubscribe to Video:iTunesRSSYouTube

FreePBX is an open source SIP PBX software application used in many thousands of businesses, including broadcast facilities. Tony Lewis is the entrepreneur behind this amazing software, and he joins Chris Tarr and Kirk Harnack to discuss the benefits and uses of VoIP telephony. Tony recently founded ClearlyIP.com, a provider of SIP telephony services and equipment, with expertise in high-volume inbound calling, needed by so many broadcasters.

FreePBX is an open source SIP PBX software application used in many thousands of businesses, including broadcast facilities. Tony Lewis is the entrepreneur behind this amazing software, and he joins Chris Tarr and Kirk Harnack to discuss the benefits and uses of VoIP telephony. Tony recently founded ClearlyIP.com, a provider of SIP telephony services and equipment, with expertise in high-volume inbound calling, needed by so many broadcasters.

Join DrGandalf for a cloud telephony update with Surgery Connect by X-ON Health: https://www.x-on.co.uk/service/surger...00:00 Intro01:00 The Xon Health team02:20 What is X-on Health? 05:25 What is Cloud-based telephony?08:30 Demo of Surgery Connect by X-on Health17:00 X-flow25:35 Real practice demo35:00 What is the better purchasing framework?38:00 Questions and comments41:30 Using headsets...42:40 Patient access to recordings and more questions44:50 Pricing and onboarding48:40 Multi-language use50:19 A fun question with a game-changing answer52:42 More information and....Join Dr Mike as he shares how to get started and fly using EMIS to make your life easier with this clinical systembit.ly/EMIScourse Learn how to use TPP SystmOne as a clinician in this comprehensive online course with a full money back guaratneeSign up by bit.ly/TPPS1Course

We speak with David Woodward and Anthony Hatch, whose work with Local Airspace Infringement Teams, along with their pilot, FISO, ATCO, flight instructor and RT examiner experience, led them to want to start a conversation about Radio Telephony (RT).More RT related information, including a Safety Sense leaflet on Radiotelephony is available from the CAA website, and the Airspace & Safety Initiative, which includes guidance on the importance of Radio Telephony as an element of pre-flight route planning.Let us know what you would like to hear about next: gapodcast@caa.co.ukThis episode has been bookmarked into three sections: Part 1 - Where do you want to fly? 00:11Location, location, locationPilot confidence and competencehow nervousness of pushing the button is limiting where pilots flyPart 2 - Why it's good (and helpful) to talk 06:51Troubling a controllerUnderstanding the what and the whyFlying the magenta linePart 3 - Pushing the button 16:08When to make your first callPlanning, preparing and practicing Embracing mistakes

Cyclopedia of Telephony and Telegraphy Vol. 1 A General Reference Work on Telephony, etc. etc.

Panelists: Brian Norton, Josh Anderson, Belva Smith, Tracy Castillo ATFAQ181 – Q1. Amazon Echo accessibility features, Q2. AT for limited smell, Q3. Portable Magnifiers, Q4. Telephony for HoH, Q5. Wildcard: Flip phones

Nicolas Brunel The Great Copper switch-off “The key element is communication,” says Nicolas Brunel Executive Vice President of the Communications Business Division, Alcatel-Lucent Enterprise and author of a paper entitled "The Future of Telephony". In this podcast, Brunel walks us through his paper and discusses his finding on one of the greatest shifts in the world of communications in 150 years: the Great Copper switch-off. In his paper, Brunel writes, "The move to IP and SIP will be forced, and there will be a whole new world of 5G, 6G and cloud with users multi-tasking on a range of devices, using any media from almost any location. As well as the move to hybrid working, which has accelerated enormously during and since the pandemic, cloud, high-speed internet and 5G mobile broadband will open up new ways of working, driving new business models. The future is a blended intelligent conversation which can change and morph on the move, as the user needs. A combination of AI feeds from global databases, and personal and public IoT devices will provide a whole new world of applications. But the gold standard will be a cloud-based Unified Communications platform that permits desk and mobile numbers to be available on any device, along with instant messaging, telepresence, screen sharing and file sharing with the possibility of advanced workflow automation and notifications for industry-specific applications.” Join us in this podcast as a we take in the sunset of a long standing technology and embrace a new family of technologies, many already here, many more to be refined and developed, that will bring people and organizations together in new ways. Visit https://www.al-enterprise.com/en

▶️ Today's Episode▶️Now that we have a better understanding of the beginnings of recorded audio came from, and the technology behind this start, let's take a look at the more recent developments in the voiceover industry.⏱️TIMESTAMPS⏱️00:00 - Introduction00:37 - History of "Talking Books" aka Audiobooks03:12 - Podcasts from the beginning06:24 - Telephony; what is it?07:43 - How eLearning & Explainer Videos got their start10:17 - The blurred line of Explainer Videos & Whiteboard Animation12:03 - Outro

Predictions from 100 years ago and how they hold up today!

2023.01.14 – 0744 – Telephony VoiceoversTelephony voice over – (‘voicemail', ‘Message On-Hold', ‘MOH', ‘Integrated Voice Response' or ‘IVR' “for sales press 1, for help press 3…”)These voices have to represent the brand and what they stand for and might sound like and who they're speaking to. The voice is the representative of the company and so a more mature, experienced voice might be most appropriate. Doctors' and dentists' callers probably don't want to hear a teenager, they want someone who perhaps sounds more like ‘mum' or the dentist themselves. Very often it's just the staffer who's available who gets to record these messages, especially a few months after the original professional recording has been done and there's a change to some of the details that need to be included.With these recordings, it is usual to keep the tone polite and conversational, natural, friendly, welcoming, real and connected. Confident but not too earnest. And you might need to speak slightly slower because of the information and instructions. There might be opening hours, a website address or instructions on what buttons to press.(Integrated Voice Response refers to the automated phone system which routes calls or gives information depending on the caller's interaction by voice or keypad selection, such as those used by cinemas for screenings and bookings and large companies.)The read has to be appropriate for the business, so you wouldn't read a commercial (or therefore an on-hold message) the same way for a cancer hospital as for a car dealership or a cattery. Remember the end user, the person calling in.If you become the voice of the brand, it could mean lots of repeat work as well as updates when parts of the company change – such as a restructuring or renaming of departments - which will mean the ‘telephone tree' layout will change. Hosted on Acast. See acast.com/privacy for more information.

We look at Internet Telephony from the 1999 perspective. Complete show post at https://coyote.works/2023/computer-chronicles-internet-telephony.html

During the middle of 2022, the FCC stopped regulating copper phone lines. If you are a business, high-rise building with elevators or a manufacturing facility with safety phones, alarms, building entry and/or speaker systems check for those old analog lines. They may be turned off and leave you liable for any resulting incidents. Raj Shah If you are a carrier or reseller, AirDial is a solid product to add to your portfolio. Don Witt of The Channel Daily News, a TR publication, speaks with Raj Shah, Enterprise Sales Manager with Ooma about the transition from copper to digital service. Businesses may be paying significantly increased rates to carriers who are no longer supporting POTS lines. Listen in to Raj as he walks you through the process and describes how Ooma can assess your phone bill and provide you a better alternative. A “Migration to Digital” article is one of the articles that should be included in carrier & resellers company newsletters as well as their monthly bills to their users – especially to those that they know still have copper lines. Ooma AirDial is the hassle-free, all-in-one POTS replacement solution. Reduce complexity by addressing all your POTS replacement needs with one provider. Ooma AirDial runs on a dedicated wireless network and each unit can support up to four life system safety devices. Migration is easy; Ooma AirDial can be self-installed or set up by our technicians. Existing phone numbers can be ported. Built with regulatory compliance in mind, Ooma AirDial provides the hardware, data, and phone service at one low monthly rate and supports alarm and fire panels, essential phone lines, building entry systems, and more. Enjoy the confidence of being on a reliable platform trusted by more than two million users. For more information, go to: https://www.ooma.com/business/airdial-pots-line-replacement/ or https://www.ooma.com/

A sneak preview of what's coming on An Extra Jab 37: Powerful but Misguided Telephony To hear the full episode and access the Extra Jab and Daft Talk back catalogues, subscribe to our Patreon at: https://www.patreon.com/LAPodcastExtra

Cavell Senior Research Analyst, Patrick Watson chats with Mark Bunnell - COO, NuWave Communications about the fast-growing Microsoft and Teams telephony market. Thank you to NuWave for being Silver & Microsoft Forum Sponsors of our upcoming Cloud Comms Summit US. Register now: https://cavellgroup.com/events/ccs-us/Topics explored in this week's episode:• How important do you think having a Microsoft strategy is for service providers globally?• As a company that plays a key role in this with your Teams-related enablement products, Unified Voice, iPILOT what sort of demand and interest are you seeing?• What are the Microsoft communication topics that you are most interested in hearing about and discussing during this year's CCS US?About NuWave Communications:NuWave Communications is a global communications service provider with a continuing mission to sustain mutually valuable relationships with our customers, employees, and communities.NuWave has built a best-in-class technology platform that spans the globe, with streamlined business processes and solid ethical standards that ensure every customer receives exactly the services that NuWave promised and the customer deserves. NuWave is committed to meet or exceed your expectations with our affordable, scalable solutions and a consistently satisfying customer experience.20+ years of experience and reliability has allowed NUWAVE the foresight to see what is coming next in the market. As a result, NUWAVE has more real-world Experience & Expertise than anyone else in the market with Teams Hosted Direct Routing.

Hello, this is your daily dose of news from Onmanorama. Tune in to get updated about the major news stories of the day.

Hello, this is your daily dose of news from Onmanorama. Tune in to get updated about the major news stories of the day.

On our "Ahead by a Century" column we look back at when portable telephone technology was in its infancy. Our guide is community historian Vanessa Childs-Rolls.

New updates have come to Power Virtual Agents, our low-code bot creation service that's part of the Microsoft Power Platform. We'll show you how this single environment enables fusion teams of citizen and pro developers to author bots that are more engaging with dynamic custom greetings, in addition to quick replies, and more sophisticated and visual through adaptive cards. Gary Pretty, from the Power Platform Team, joins Jeremy Chapman to walk you through all of this along with the deep Power FX integration to dynamically adapt bot responses using variables, as well as new native telephony integration that gives your bot a voice. ► QUICK LINKS: 00:00 - Introduction 01:23 - New changes 03:22 - Demo- topic navigation, question nodes 04:33 - Next level low-code capabilities 07:24 - Citizen developer and pro dev collaboration 10:06 - Telephony integration 12:17 - Wrap up ► Link References: Get more details on our blog at https://aka.ms/PVABuild22 Watch our show on creating chatbots with Power Virtual Agents at https://aka.ms/TeamsPVA ► Unfamiliar with Microsoft Mechanics? • As the Microsoft's official video series for IT, you can watch and share valuable content and demos of current and upcoming tech from the people who build it at Microsoft. Subscribe to our YouTube: https://www.youtube.com/c/MicrosoftMechanicsSeries?sub_confirmation=1 • Talk with other IT Pros, join us on the Microsoft Tech Community: https://techcommunity.microsoft.com/t5/microsoft-mechanics-blog/bg-p/MicrosoftMechanicsBlog • Watch or listen from anywhere, subscribe to our podcast: https://microsoftmechanics.libsyn.com/website • To get the newest tech for IT in your inbox, subscribe to our newsletter: https://www.getrevue.co/profile/msftmechanics ► Keep getting this insider knowledge, join us on social: • Follow us on Twitter: https://twitter.com/MSFTMechanics • Share knowledge on LinkedIn: https://www.linkedin.com/company/microsoft-mechanics/ • Enjoy us on Instagram: https://www.instagram.com/microsoftmechanics/ • Loosen up with us on TikTok: https://www.tiktok.com/@msftmechanics

TalkingHeadz is an interview format podcast featuring the movers and shakers of enterprise communications - we also have great guests. In this episode  Dave and Evan  discuss how carrier services can improve services such as Microsoft Teams and Zoom  with Dawn-Marie Elder, GM and COO of SIPPIO. SIPPIO offers a single platform and automation for DRaaS (Direct Routing as a Service), Operator Connect, and Zoom Cloud Peering, These are all cloud-native services on Azure. In this podcast we learn more about SIPPIO and Dawn-Marie, and even uncover a few unmentionables. Dawn-Marie was a pioneer in cloud sales with Microsoft's launch of BPOS (now Microsoft 365). At Avaya she got exposure to Telephony and digital transformation. Dawn-Marie lives in North Carolina. In addition to COO, her other titles include Mother, Wife, and Chief Gardner. 

On the 19th of March 1919 Marconi Radio Station YXQ transmitted the first East to West Voice Speech Transmission from a wireless station on Sandhill Road Ballybunion North Kerry Ireland to a receiving station at Louisbourg Cape Breton Nova Scotia Canada. Transmissions were successful with Marconi Engineer W T Dirchem's voice heard at Cape Breton Nova Scotia Canada using pioneering Valve technology and a Telephony transmitter. Prior to the Marconi Company and engineers arriving in Ballybunion, the station was owned and operated by Universal Radio Syndicate LTD of London using pioneering Arc Technology designed by Vladamar Poulsen inventor.    This station transmitted morse messages during the first  world War to its sister station at New Castle New Brunswick in Canada. Ballybunion YXQ augmented the war effort and played her part as a wireless station after this period our story of YXQ Station begins. Danny Houlihan has researched the station over the years from documents and ground research and has to date uncovered more and more history , quote I am convinced the story of this famous wireless station will be transmitted for hundreds of years to come unquote. This episode is just but a brief transmission of the stations history and will be updated accordingly and is dedicated to all Marconi local workers and those in Canada. After 103 years technology has advanced to a stage that to build a Trans -Atlantic Station like Ballybunion and New Castle New Brunswick would have cost in the region of 250,000 English Sterling each in 1912, now we can webcasts globally for several thousand pounds. This episodes proves it, as this show is being streamed today around the globe from Ballybunion YXQ Wecasting Radio Talk Show home to Danny Houlihan's Irish Experience. The YXQ  Journey Lives on. (Music Danny Houlihan Low Whistle Pipes)

Sarah Marince's dynamic voice can be heard all over the world. Whether she's hosting on-camera events for globally recognized brands, recording voiceover work for international clients, or climbing up the Billboard charts with a country single, her versatile talent, passion, and professionalism put her in a class of her own. A career in the entertainment world was Sarah's single focus from a very young age. One of her family's favorite memories is Sarah… at age 3… with a headset and a microphone belting out country songs in the garage. That microphone stayed firmly in her hand throughout her teen years as she evolved into a hometown celebrity… regularly singing the National Anthem for the Pittsburgh Steelers, Pirates and Penguins…and later branching out across the country to perform for the LA Clippers, the Cleveland Cavaliers and New York teams the Mets and Knicks. Sarah was also a constant presence on Pittsburgh television and radio as the commercial host, jingle singer and voice actor for Eat n Park restaurant…a multi-state restaurant chain. During Sarah's senior year of high school, the allure of country music beckoned and she found herself traveling between Nashville and Pittsburgh…recording her first professional album. She quickly found success in the music city opening for Taylor Swift, Kenny Chesney, Sarah Evans, Martina McBride and other established artists…as well as charting her own hit single, “In The Meantime” on Billboard. With an inborn drive to expand all areas of her career, Sarah packed her bags and moved to Orlando when the Walt Disney World Entertainment group came calling. Her captivating voice can be heard in Disney Parks around the world, whether it is in song or voiceover. Sarah's uniquely engaging voice can also be heard on spots for CocaCola, Cracker Barrel, Birchbox, Chick-Fil-A, Kwikset Locks and many other corporate clients. Sarah specializes in Commercial, eLearning, Explainer and Corporate Narration genres as well as Telephony and jingle singing…all done from her state of the art home studio equipped with Source Connect. One of her current fun projects is hosting a biweekly webcast with Blare Media called “Crew Talk” which consists of Sarah…in her friendly, conversational style… interviewing a panel of experts in the entertainment field…following up with a question and answer session. Sarah also continues to hone her skills in front of the camera with hosting appearances for ESPN, WalMart, Royal Caribbean and the Marriott Corporation. As a passionate voice over professional, Sarah was thrilled to be nominated for the 2019 One Voice Award in the “Best International Voiceover Performance” category for her spot for CES (Consumer Electronics Show) entitled “What If.” Acknowledging Sarah's authentic professionalism in the Voice Actor community, international voiceover management, ACM, signed her to their talent roster in April 2020. Sarah's voice embodies so many attributes of her personality…her genuineness, her approachable demeanor, her determination to find the positives in her life, but most importantly, her voice projects the fun she has everyday creating her career. Sarah faces everyday with open arms…ready to embrace the challenges and grow out of her comfort zone both personally and professionally. --- Support this podcast: https://podcasters.spotify.com/pod/show/grayson-mask/support

The most commonly used computer in the world is surely the one in your hand. Mobile or cellular telephony is nowadays hardly about telephony at all, but about communication in its broadest sense. Companies and governments have fallen and risen due to the use of mobile phones and in many countries without a phone you cannot transact with society. The smartphone is therefore a, if not the, pivotal innovation of this century.A lecture by Richard HarveyThe transcript and downloadable versions of the lecture are available from the Gresham College website:https://www.gresham.ac.uk/lectures-and-events/cell-phonesGresham College has been giving free public lectures since 1597. This tradition continues today with all of our five or so public lectures a week being made available for free download from our website. There are currently over 2,000 lectures free to access or download from the website.Website: http://www.gresham.ac.ukTwitter: http://twitter.com/GreshamCollegeFacebook: https://www.facebook.com/greshamcollegeInstagram: http://www.instagram.com/greshamcollege

Liz de Nesnera is our guest today on The Voice Over Junction.  Her nickname as "The Queen of IVR" is well-deserved, and she gives us a true masterclass on all-things-telephony.  If you're a voice actor who hasn't looked into the potential of this often overlooked genre of voice over, this podcast is for you!  Highlights:*What is telephony?*IVR and MOH*Why telephony is a great base source of income *Is telephony a good entry point for new voice actors?   *Why telephony is important*How much voice acting you really do in telephony*What makes telephony so different from other voice over genres (besides the whole "phone" thing)*Music beds (a.k.a. background music):  how to choose them, when not to use them*The technical side of telephony:  bit rate, EQ, file types, and more!*Marketing for telephony*Telephony demos...and more!Liz de Nesnera's voice over website:https://hireliz.com/Convert My Files, Now!  (IVR file conversion service)http://convertmyfilesnow.com/Michael's recommended music bed subscription services: TunePocket (royalty-free music and SFX only)https://www.tunepocket.com/Envato Elements (stock video, photos, royalty-free music, and more)https://elements.envato.com/---Be sure to SUBSCRIBE to The Voice Over Junction anywhere you listen to fine podcast programming. Have a minute?  Be sure to leave me a rating on Apple Podcasts!Episodes drop every other week. The Voice Over Junction is produced by Evergreen Voice Over:http://www.evergreenvoiceover.com/Host:  Michael Sanchez

James Bond had it wrong, it's stir/shaken! Did you know the first political robo calls were launched in January in 1983 when a business owner used his telemarketing machine from his collection agency to announce his political candidacy? Join Bret and Kathy with special guest David Lover in a discussion of this new carrier compliance strategy.

Episode 18 of the Connected Podcast is here! In this episode, Jody Huff, Vice President of Telephony and Communications, talks about several ways to manage your phone traffic during a shifting retail environment. Watch now!