Podcasts about NLU

In today's episode of Next Level University, hosts Kevin Palmieri and Alan Lazaros expose the real reason most people struggle with consistency, productivity, and follow-through. This conversation cuts past surface-level time management advice and into priorities, self-discipline, and long-term identity. Drawing from years of coaching and thousands of conversations, they explain why time is allocated, not found, and why high performers build their lives around non-negotiable standards. If you are focused on personal growth, habit formation, and sustainable success, this episode will challenge how you think about effort, sacrifice, and results. Stop protecting comfort and start building a future you do not have to explain.Learn more about:Join our Next Level University Monthly Masterclass, "How to Set and Achieve Your Most Important Goals in 2026." One hour. Real principles. Lasting breakthroughs: https://us06web.zoom.us/meeting/register/-ShY-iGKTEKPlsx3oCJUWw#/registrationIf you want to start, grow, scale, or monetize your podcast? Join our “Next Level Podcast Accelerator” – Round 21 – Starting January 6, 2026. Use promocode: NLULISTENER, for 30% off - https://www.nextleveluniverse.com/group-coaching/_______________________NLU is not just a podcast; it's a gateway to a wealth of resources designed to help you achieve your goals and dreams. From our Next Level Dreamliner to our Group Coaching, we offer a variety of tools and communities to support your personal development journey.For more information, check out our website and socials using the links below.

Hosts Kevin Palmieri and Alan Lazaros challenge the common belief that self-improvement is about doing more. They examine why real personal development often requires letting go, not adding on. Through years of experience, disciplined consistency, and thousands of conversations with high performers, they explore how outdated habits, environments, and identities quietly sabotage decision-making and long-term growth.This conversation is for anyone serious about clarity, alignment, and building a life that actually moves forward instead of staying busy in place. Listen with intention, because what you release next may matter more than what you pursue.Learn more about:Join our private Facebook community, “Next Level Nation,” to grow alongside people who are committed to improvement. - https://www.facebook.com/groups/459320958216700Your first 30-minute “Business Breakthrough Session” call with Alan is FREE. This call is designed to help you identify bottlenecks and build a clear plan for your next level. - https://calendly.com/alanlazaros/30-minute-breakthrough-session_______________________NLU is not just a podcast; it's a gateway to a wealth of resources designed to help you achieve your goals and dreams. From our Next Level Dreamliner to our Group Coaching, we offer a variety of tools and communities to support your personal development journey.For more information, check out our website and socials using the links below.

Long-term success is built on what you refuse to compromise. In today's episode, Kevin and Alan down why principles, standards, and integrity are not optional if you want real fulfillment and sustainable performance. This conversation cuts through shortcuts, surface-level success, and false wins to examine how identity, decision-making, and self-trust are shaped over time. Drawing from decades of experience, thousands of episodes, and real-world coaching, they explain why many people win fast but lose themselves in the process.This is a grounded look at what actually holds up under pressure, scrutiny, and time. Build something you can stand behind, then press play and lock it in.Learn more about:If you want to start, grow, scale, or monetize your podcast? Join our “Next Level Podcast Accelerator” – Round 21 – Starting January 6, 2026. Use promocode: NLULISTENER, for 30% off - https://www.nextleveluniverse.com/group-coaching/Join our private Facebook community, “Next Level Nation,” to grow alongside people who are committed to improvement. - https://www.facebook.com/groups/459320958216700_______________________NLU is not just a podcast; it's a gateway to a wealth of resources designed to help you achieve your goals and dreams. From our Next Level Dreamliner to our Group Coaching, we offer a variety of tools and communities to support your personal development journey.For more information, check out our website and socials using the links below.

Are you making decisions based on your standards, or are you unconsciously following the crowd?In this episode, Kevin and Alan examine how trend-driven behavior quietly undermines self-improvement, personal development, and long-term consistency. Using real coaching experience and patterns observed across thousands of conversations, they explain why decision-making rooted in external validation weakens self-trust and identity. This conversation breaks down the psychological cost of bandwagon thinking, the difference between perception and reality, and why accuracy matters more than certainty when building a disciplined life.If you care about sustainable success, clear thinking, and becoming someone who follows principles instead of popularity, this episode will recalibrate how you approach decisions, habits, and personal growth.Learn more about:Join our Next Level University Monthly Masterclass, "How to Set and Achieve Your Most Important Goals in 2026." One hour. Real principles. Lasting breakthroughs: https://us06web.zoom.us/meeting/register/-ShY-iGKTEKPlsx3oCJUWw#/registration Join our private Facebook community, “Next Level Nation,” to grow alongside people who are committed to improvement. - https://www.facebook.com/groups/459320958216700_______________________NLU is not just a podcast; it's a gateway to a wealth of resources designed to help you achieve your goals and dreams. From our Next Level Dreamliner to our Group Coaching, we offer a variety of tools and communities to support your personal development journey.For more information, check out our website and socials using the links below.

In today's episode of Next Level University, hosts Kevin Palmieri and Alan Lazaros challenge the way most people think about failure, consistency, and progress. This conversation cuts through common self-improvement myths and exposes why early results often lie, why discipline beats motivation, and why long-term personal development demands a different approach to decision-making. If you are serious about building real confidence, sustainable habits, and a mindset that can withstand setbacks, this episode will recalibrate how you measure success and stay in the game. _______________________Learn more about:Your first 30-minute “Business Breakthrough Session” call with Alan is FREE. This call is designed to help you identify bottlenecks and build a clear plan for your next level. - https://calendly.com/alanlazaros/30-minute-breakthrough-session_______________________NLU is not just a podcast; it's a gateway to a wealth of resources designed to help you achieve your goals and dreams. From our Next Level Dreamliner to our Group Coaching, we offer a variety of tools and communities to support your personal development journey.For more information, check out our website and socials using the links below.

Hosts Kevin Palmieri and Alan Lazaros confront a simple but uncomfortable reality most people never question the thinking that drives their behavior. They break down how intentional questions sharpen self-awareness, shape daily decision-making, and determine whether personal growth is sustainable or quietly stalled. Built on years of coaching experience and thousands of real conversations, this episode points toward deeper ownership, stronger identity, and long-term fulfillment.There is no performance here and no surface-level motivation, only practical personal development insight for people who are serious about growth, clarity, and consistency. Do not rush past this one. Let it slow you down enough to change how you think._______________________Learn more about:Your first 30-minute “Business Breakthrough Session” call with Alan is FREE. This call is designed to help you identify bottlenecks and build a clear plan for your next level. - https://calendly.com/alanlazaros/30-minute-breakthrough-sessionJoin our private Facebook community, “Next Level Nation,” to grow alongside people who are committed to improvement. - https://www.facebook.com/groups/459320958216700The “Next Level Hope Foundation” creates meaningful experiences for kids growing up without a father figure and builds a positive, supportive community around them.To support this event, you can donate here: https://gofund.me/5c6abcf7f_______________________NLU is not just a podcast; it's a gateway to a wealth of resources designed to help you achieve your goals and dreams. From our Next Level Dreamliner to our Group Coaching, we offer a variety of tools and communities to support your personal development journey.For more information, check out our website and socials using the links below.

The edge that built you does not disappear when you succeed. In today's episode, Kevin and Alan cut through surface-level self-improvement and speak to what actually sustains growth over decades, not months. Drawing from hard-earned experience, leadership patterns, and thousands of conversations, they examine the subtle mindset shifts that either sharpen discipline or quietly weaken it as life improves. This is a grounded conversation about standards, responsibility, and who you become when no one is watching. If you care about long-term success, personal development, and leadership that holds up under pressure, this episode matters. Press play, then decide whether you are still living like your future depends on it._______________________Learn more about:Your first 30-minute “Business Breakthrough Session” call with Alan is FREE. This call is designed to help you identify bottlenecks and build a clear plan for your next level. - https://calendly.com/alanlazaros/30-minute-breakthrough-sessionReady to level up your podcast? Your first 30-minute “Podcast Breakthrough Session” call with Kevin is FREE - https://calendly.com/kevinpalmieri/free-30-minute-podcast-breakthrough-session-with-kevinThe “Next Level Hope Foundation” creates meaningful experiences for kids growing up without a father figure and builds a positive, supportive community around them.To support this event, you can donate here: https://gofund.me/5c6abcf7f_______________________NLU is not just a podcast; it's a gateway to a wealth of resources designed to help you achieve your goals and dreams. From our Next Level Dreamliner to our Group Coaching, we offer a variety of tools and communities to support your personal development journey.For more information, check out our website and socials using the links below.

What if the biggest driver of self-improvement is the one thing you barely notice while it's working?In this episode, Kevin and Alan draw from their own years of daily execution, coaching, and thousands of recorded conversations to explain why personal development shapes consistency and decision-making long before results appear. They share how looking back at earlier versions of themselves revealed the real impact of small, repeated habits and disciplined inputs. This is a grounded conversation about awareness, identity, and why progress often only becomes obvious in hindsight.Audit your daily inputs. They are quietly building the person you will have to live with._______________________Learn more about:Your first 30-minute “Business Breakthrough Session” call with Alan is FREE. This call is designed to help you identify bottlenecks and build a clear plan for your next level. - https://calendly.com/alanlazaros/30-minute-breakthrough-sessionIf you want to start, grow, scale, or monetize your podcast? Join our “Next Level Podcast Accelerator” – Round 21 – Starting January 6, 2026. Use promocode: NLULISTENER, for 30% off - https://www.nextleveluniverse.com/group-coaching/The “Next Level Hope Foundation” creates meaningful experiences for kids growing up without a father figure and builds a positive, supportive community around them.To support this event, you can donate here: https://gofund.me/5c6abcf7f_______________________NLU is not just a podcast; it's a gateway to a wealth of resources designed to help you achieve your goals and dreams. From our Next Level Dreamliner to our Group Coaching, we offer a variety of tools and communities to support your personal development journey.For more information, check out our website and socials using the links below.

In today's episode of Next Level University, hosts Kevin Palmieri and Alan Lazaros challenge the common belief that commitment is about motivation or willpower. They explain why real consistency comes from removing exit options before pressure shows up.Drawing from thousands of episodes and years of coaching, they break down the difference between being interested and being committed, and how identity, standards, and decision-making shape long-term personal development. This conversation focuses on raising your minimums, sustaining progress without perfect conditions, and building a level of commitment that holds when energy is low and no one is watching._______________________Learn more about:Your first 30-minute “Business Breakthrough Session” call with Alan is FREE. This call is designed to help you identify bottlenecks and build a clear plan for your next level. - https://calendly.com/alanlazaros/30-minute-breakthrough-sessionJoin our private Facebook community, “Next Level Nation,” to grow alongside people who are committed to improvement. - https://www.facebook.com/groups/459320958216700The “Next Level Hope Foundation” creates meaningful experiences for kids growing up without a father figure and builds a positive, supportive community around them.To support this event, you can donate here: https://gofund.me/5c6abcf7f_______________________NLU is not just a podcast; it's a gateway to a wealth of resources designed to help you achieve your goals and dreams. From our Next Level Dreamliner to our Group Coaching, we offer a variety of tools and communities to support your personal development journey.For more information, check out our website and socials using the links below.

Hosts Kevin Palmieri and Alan Lazaros challenge why so many people work hard yet fail to see real progress in self-improvement. Discipline is not the problem. Consistency is not the problem. The real issue shows up in how decisions are made when no one is watching.This episode cuts through surface-level personal development and focuses on the thinking patterns that quietly determine long-term outcomes. If you care about making better decisions, building consistency that lasts, and growing with intention instead of urgency, this conversation will sharpen how you approach self-improvement.Listen closely. Then ask yourself if your daily choices are actually taking you where you say you want to go._______________________Learn more about:Join our private Facebook community, “Next Level Nation,” to grow alongside people who are committed to improvement. - https://www.facebook.com/groups/459320958216700The “Next Level Hope Foundation” creates meaningful experiences for kids growing up without a father figure and builds a positive, supportive community around them.To support this event, you can donate here: https://gofund.me/5c6abcf7f_______________________NLU is not just a podcast; it's a gateway to a wealth of resources designed to help you achieve your goals and dreams. From our Next Level Dreamliner to our Group Coaching, we offer a variety of tools and communities to support your personal development journey.For more information, check out our website and socials using the links below.

Growth gets real when effort meets reality. In today's episode, Kevin and Alan strip away a comfortable idea in self-improvement that sounds right but quietly caps results. Consistency matters. Personal development matters. But progress stalls when discipline disconnects from real-world decision-making.This is a grounded conversation about long-term growth, identity, and what actually drives performance over time. No hype. No shortcuts. Just a clear look at how serious self-improvement works when pressure, competition, and standards are real. If you care about building consistency that lasts and making decisions that compound, this episode will sharpen how you think. Listen closely. This one separates intention from execution._______________________Learn more about:Your first 30-minute “Business Breakthrough Session” call with Alan is FREE. This call is designed to help you identify bottlenecks and build a clear plan for your next level. - https://calendly.com/alanlazaros/30-minute-breakthrough-sessionThe “Next Level Hope Foundation” creates meaningful experiences for kids growing up without a father figure and builds a positive, supportive community around them.To support this event, you can donate here: https://gofund.me/5c6abcf7f_______________________NLU is not just a podcast; it's a gateway to a wealth of resources designed to help you achieve your goals and dreams. From our Next Level Dreamliner to our Group Coaching, we offer a variety of tools and communities to support your personal development journey.For more information, check out our website and socials using the links below.

Why does fulfillment feel so hard to define, and even harder to maintain?In this episode, Kevin and Alan break down why personal development without alignment eventually stalls. Fulfillment is not a reward for working harder. It is the result of consistent decisions, honest self-awareness, and staying committed to meaningful work long after the excitement fades. This episode is for anyone focused on self-improvement, consistency, and long-term growth, not quick motivation. It challenges how you think about progress, pressure, and the choices you make when no one is watching.Press play and measure your growth by who you are becoming, not what you are chasing.Learn more about:Join our private Facebook community, “Next Level Nation,” to grow alongside people who are committed to improvement. - https://www.facebook.com/groups/459320958216700Where learning turns into action. Join our “Next Level Book Club” every Saturday: https://zoom.us/meeting/register/tJMkcuiupjIqE9QlkptiKDQykRtKyFB5JbhcThe “Next Level Hope Foundation” creates meaningful experiences for kids growing up without a father figure and builds a positive, supportive community around them.To support this event, you can donate here: https://gofund.me/5c6abcf7f_______________________NLU is not just a podcast; it's a gateway to a wealth of resources designed to help you achieve your goals and dreams. From our Next Level Dreamliner to our Group Coaching, we offer a variety of tools and communities to support your personal development journey.For more information, check out our website and socials using the links below.

In today's episode of Next Level University, hosts Kevin Palmieri and Alan Lazaros challenge how most people think about fulfillment and why chasing the wrong thing leads to long-term dissatisfaction. They examine the gap between outcomes and meaning, question commonly accepted definitions of happiness, and address why fulfillment cannot be manufactured through success alone. Drawing from years of experience and real-world patterns, this episode reframes fulfillment as something built over time, not something found in a moment.This conversation is a grounded reminder that meaning is earned through consistent execution and personal alignment, not intention or emotion._______________________Visual Asset:The Pyramid of Fulfillment Learn more about:Join our private Facebook community, “Next Level Nation,” to grow alongside people who are committed to improvement. - https://www.facebook.com/groups/459320958216700The “Next Level Hope Foundation” creates meaningful experiences for kids growing up without a father figure and builds a positive, supportive community around them.To support this event, you can donate here: https://gofund.me/5c6abcf7f_______________________NLU is not just a podcast; it's a gateway to a wealth of resources designed to help you achieve your goals and dreams. From our Next Level Dreamliner to our Group Coaching, we offer a variety of tools and communities to support your personal development journey.For more information, check out our website and socials using the links below.

Hosts Kevin Palmieri and Alan Lazaros challenge a common misconception in self-improvement. Most people are not stuck because they lack drive. They are stuck because they are building on the wrong foundation. This episode reframes what real personal development requires when results matter over the long term. Through lived experience and hard-earned insight, Kevin and Alan unpack the invisible factors that separate progress from stagnation and why some people consistently earn trust, momentum, and opportunity while others do not.If you want sustainable growth, sharper decisions, and real progress in your self-improvement journey, this episode clarifies what serious personal development actually requires._______________________Learn more about:The “Next Level Hope Foundation” creates meaningful experiences for kids growing up without a father figure and builds a positive, supportive community around them.To support this event, you can donate here: https://gofund.me/5c6abcf7f_______________________NLU is not just a podcast; it's a gateway to a wealth of resources designed to help you achieve your goals and dreams. From our Next Level Dreamliner to our Group Coaching, we offer a variety of tools and communities to support your personal development journey.For more information, check out our website and socials using the links below.

Success changes the weight you carry, not the work you avoid. In today's episode, Kevin and Alan cut through one of the most misunderstood ideas in self-improvement and personal development. Growth does not simplify your life. It sharpens it. The better you get, the more responsibility your decisions carry. The higher you climb, the more consistency and self-awareness are required to stay there. This conversation challenges surface-level motivation and reframes what real progress actually demands over the long term. If you are serious about personal development, disciplined decision-making, and building success you can sustain, this episode will reset your expectations. Listen carefully. Then decide if you are willing to carry what you are asking for._______________________Learn more about:Your first 30-minute “Business Breakthrough Session” call with Alan is FREE. This call is designed to help you identify bottlenecks and build a clear plan for your next level. - https://calendly.com/alanlazaros/30-minute-breakthrough-sessionReady to level up your podcast? Your first 30-minute “Podcast Breakthrough Session” call with Kevin is FREE - https://calendly.com/kevinpalmieri/free-30-minute-podcast-breakthrough-session-with-kevin_______________________NLU is not just a podcast; it's a gateway to a wealth of resources designed to help you achieve your goals and dreams. From our Next Level Dreamliner to our Group Coaching, we offer a variety of tools and communities to support your personal development journey.For more information, check out our website and socials using the links below.

Are your results being shaped by effort, or by something far more subtle and powerful? In this episode, Kevin and Alan challenge common assumptions about self-improvement, personal development, and success. They unpack how consistency, attention, and daily decision-making quietly determine long-term outcomes, often without people realizing it. This conversation is direct, grounded, and built for those who care about sustainable growth, not short-term motivation. If you want sharper habits, better decisions, and progress you can actually trust, this episode will recalibrate how you think about success. Run the system. Track the inputs. Let time do the rest. _______________________Learn more about:The “Next Level Dreamliner” is a productivity journal that turns clarity and accountability into consistent action. Grab your copy

In today's episode of Next Level University, hosts Kevin Palmieri and Alan Lazaros break down why the traditional idea of work-life balance is holding so many people back from real self-improvement. They reveal how the wrong mental map can derail your decision-making, weaken your consistency, and limit your growth long before you realize it. Instead of chasing balance, you'll learn the performance-driven frame high achievers use to make progress across health, wealth, and love without burning out or drifting off course. This is a direct, practical look at personal development for people who want results, not clichés. Listen now, rethink your framework, and step into the version of yourself you've been avoiding._______________________Learn more about:The “Next Level Hope Foundation” creates meaningful experiences for kids growing up without a father figure and builds a positive, supportive community around them.To support this event, you can donate here: https://gofund.me/5c6abcf7fJoin our private Facebook community, “Next Level Nation,” to grow alongside people who are committed to improvement. - https://www.facebook.com/groups/459320958216700_______________________NLU is not just a podcast; it's a gateway to a wealth of resources designed to help you achieve your goals and dreams. From our Next Level Dreamliner to our Group Coaching, we offer a variety of tools and communities to support your personal development journey.For more information, check out our website and socials using the links below.

Hosts Kevin Palmieri and Alan Lazaros reveal the hidden cost of prioritization that most people in self-improvement overlook. When your life grows, your decisions get heavier, your seasons shift, and consistency becomes a deliberate skill. This episode uncovers why some people progress year after year while others stay stuck with the same goals and the same 24 hours. If you care about personal development, discipline, and decision-making that creates real change, this conversation will challenge how you think about balance and force you to confront the trade-offs you've been avoiding.Learn more about: Your first 30-minute “Business Breakthrough Session” call with Alan is FREE. This call is designed to help you identify bottlenecks and build a clear plan for your next level. - https://calendly.com/alanlazaros/30-minute-breakthrough-sessionJoin our private Facebook community, “Next Level Nation,” to grow alongside people who are committed to improvement. - https://www.facebook.com/groups/459320958216700_______________________NLU is not just a podcast; it's a gateway to a wealth of resources designed to help you achieve your goals and dreams. From our Next Level Dreamliner to our Group Coaching, we offer a variety of tools and communities to support your personal development journey.For more information, check out our website and socials using the links below.

What if your consistency isn't the advantage you think it is? In this episode, Kevin and Alan expose the unseen variable that quietly determines whether your self-improvement efforts compound or collapse. This episode reframes a foundational assumption they've taught for years by integrating math, behavioral patterns, and thousands of coaching reps across business, fitness, relationships, and self-leadership. If you've ever felt like your hard work should be producing more progress than it is, this conversation reveals the pattern you've been missing and proves you're ready to master the mechanics behind real, measurable growth.Learn more about:Think deeper, grow faster. Join our “Next Level Book Club”  – Every Saturday –https://zoom.us/meeting/register/tJMkcuiupjIqE9QlkptiKDQykRtKyFB5JbhcNext Level Hope Foundation – GoFundMe donation link:https://gofund.me/5c6abcf7f_______________________NLU is not just a podcast; it's a gateway to a wealth of resources designed to help you achieve your goals and dreams. From our Next Level Dreamliner to our Group Coaching, we offer a variety of tools and communities to support your personal development journey.For more information, check out our website and socials using the links below.

In today's episode of Next Level University, hosts Kevin Palmieri and Alan Lazaros reveal why your confidence and consistency are shaped less by what happens and more by the meaning you attach to those moments. After thousands of coaching calls and nearly a decade of daily episodes, Kevin and Alan have seen how unexamined beliefs quietly influence decision-making, self-improvement, and long-term personal development. This conversation challenges the assumptions you've been operating from and offers a clearer lens for understanding how identity is built and reshaped over time. If you've ever felt stuck, uncertain, or confused by your own reactions, this episode delivers the perspective shift you didn't know you needed.Learn more about:Your first 30-minute “Business Breakthrough Session” call with Alan is FREE. This call is designed to help you identify bottlenecks and build a clear plan for your next level. - https://calendly.com/alanlazaros/30-minute-breakthrough-session_______________________NLU is not just a podcast; it's a gateway to a wealth of resources designed to help you achieve your goals and dreams. From our Next Level Dreamliner to our Group Coaching, we offer a variety of tools and communities to support your personal development journey.For more information, check out our website and socials using the links below.

Accuracy grows where confidence meets concern. Kevin and Alan break down how productive paranoia improves accuracy, strengthens long-term results, and keeps you aligned with the actions your goals require. After thousands of episodes and coaching sessions, one truth is clear: high performers succeed because they prepare, not because they hope. You'll learn how humility, preparation, and clear thinking create dependable progress, and why the right amount of concern is a skill that drives real growth.If you're serious about consistent self-improvement and smarter decision-making, raise the standard for the person you are becoming.Learn more about:Next Level Dreamliner is a productivity journal designed to help break down dreams into goals, milestones, and daily habits. Grab your copy

Are you growing because you chose to or because life left you no other option? In this Part 2 continuation of yesterday's episode, Kevin and Alan break down how proactive growth and reactive growth shape your self-improvement, personal development, consistency, and decision-making. Drawing from thousands of episodes, years of data, and countless hours of coaching real people through real challenges, they explain why most individuals stay stuck in reactive patterns without realizing it.If you've ever wondered why your results stall or why progress feels unpredictable, this conversation clarifies the deeper structure behind sustained success. This is the strategic approach high performers rely on to stay capable, adaptable, and aligned long term.Learn more about:Join our Next Level University Monthly Masterclass, "The Top 5 Fundamentals of Business You Must Understand to Be Successful Long-Term." One hour. Real principles. Lasting breakthroughshttps://us06web.zoom.us/meeting/register/tFWBZRzLQa6h0C6g1ysvZA#/registrationNext Level Hope Foundation – GoFundMe donation linkhttps://gofund.me/5c6abcf7f_______________________NLU is not just a podcast; it's a gateway to a wealth of resources designed to help you achieve your goals and dreams. From our Next Level Dreamliner to our Group Coaching, we offer a variety of tools and communities to support your personal development journey.For more information, check out our website and socials using the links below.

What does it really take to build AI that can resolve customer support at scale reliably, safely, and with measurable business impact?We explore how Intercom has evolved from a traditional customer support platform into an AI-first company, with its AI assistant, Fin, now resolving 65% of customer queries without human intervention. Intercom's Chief AI Officer, Fergal Reid, discusses the company's journey from natural language understanding (NLU) systems to their current retrieval augmented generation (RAG) approach, explaining how they've optimised every component of their AI pipeline with custom-built models.The conversation covers Intercom's unique approach to AI product development, emphasising standardisation and continuous improvement rather than customisation for individual clients. Fergal explains their outcome-based pricing model, where clients pay for successful resolutions rather than conversations, and how this aligns incentives across the business.We also discuss Intercom's approach to agentic AI, which enables their systems to perform complex, multi-step tasks, such as processing refunds, by integrating with various APIs. Fergal shares insights on testing methodologies, the balance between customisation and standardisation, and the challenges of building AI products in a rapidly evolving technological landscape.Finally, Fergal shares what excites and honestly freaks him out a bit about where AI is heading next.Timestamps00:00 - Intro02:31 - Welcome to Fergal Reid05:26 - How to train an NLU solution effectively?08:56 - What gen AI changed for Intercom10:57 - How would you describe Fin?14:30 - Fin's performance increase17:18 - Intercom's custom models22:14 - Large Language Models vs Small Language Models30:40 - RAG and 'the full stop problem'40:08 - Agentic AI capabilities at Intercom50:40 - Intercom's approach to testing1:04:46 - About the most exciting things in the AI spaceShow notesLearn more about IntercomConnect with Fergal Reid on LinkedInFollow Kane Simms on LinkedInArticle - The full stop problem: RAG's biggest limitationTake our updated AI Maturity AssessmentSubscribe to VUX WorldSubscribe to The AI Ultimatum Substack Hosted on Acast. See acast.com/privacy for more information.

In today's episode of Next Level University, hosts Kevin Palmieri and Alan Lazaros explain why real growth only happens through two pathways: proactive decision-making or reactive necessity. They break down how identity, belief, risk tolerance, and long-term consistency shape every self-improvement and personal development outcome. You'll learn why some people stay ahead of their results while others are forced to level up only when circumstances demand it. This is a direct, grounded look at how high performers make better decisions, build sustainable habits, and create a life they can truly support as they grow.Choose your next level before your circumstances choose it for you.Learn more about:Join our Next Level University Monthly Masterclass, "The Top 5 Fundamentals of Business You Must Understand to Be Successful Long-Term." One hour. Real principles. Lasting breakthroughshttps://us06web.zoom.us/meeting/register/tFWBZRzLQa6h0C6g1ysvZA#/registrationJoin our private Facebook community, “Next Level Nation,” to grow alongside people who are committed to improvement. - https://www.facebook.com/groups/459320958216700_______________________NLU is not just a podcast; it's a gateway to a wealth of resources designed to help you achieve your goals and dreams. From our Next Level Dreamliner to our Group Coaching, we offer a variety of tools and communities to support your personal development journey.For more information, check out our website and socials using the links below.

Most people build a version of themselves that looks successful while their real life falls behind. Kevin and Alan break down the hidden cost of the highlight reel, the identity damage it creates, and why real self-improvement requires consistency, discipline, and better decision-making, not optics. You will learn the fundamentals that never trend, the principles that actually move your life forward, and how to measure real personal development instead of chasing manufactured momentum.If you are serious about growth, this conversation will sharpen your standards, strengthen your awareness, and force you to confront what your results say, not your image.Learn more about:Your first 30-minute “Business Breakthrough Session” call with Alan is FREE. This call is designed to help you identify bottlenecks and build a clear plan for your next level. - https://calendly.com/alanlazaros/30-minute-breakthrough-session_______________________NLU is not just a podcast; it's a gateway to a wealth of resources designed to help you achieve your goals and dreams. From our Next Level Dreamliner to our Group Coaching, we offer a variety of tools and communities to support your personal development journey.For more information, check out our website and socials using the links below.

What if “follow your passion” is the reason your self-improvement and personal development efforts keep stalling out? In this episode, Kevin and Alan break down why passion without structure leads to poor decision-making, inconsistency, and short-lived progress. They explain the deeper principles that create long-term growth, the identity-level shifts most people skip, and the real system behind sustainable success.If you're serious about consistent habits, better decisions, and a life built on clarity rather than clichés, this conversation gives you the strategic perspective most people never access.Learn more about:Your first 30-minute “Business Breakthrough Session” call with Alan is FREE. This call is designed to help you identify bottlenecks and build a clear plan for your next level. - https://calendly.com/alanlazaros/30-minute-breakthrough-sessionNext Level Hope Foundation – GoFundMe donation linkhttps://gofund.me/5c6abcf7f_______________________NLU is not just a podcast; it's a gateway to a wealth of resources designed to help you achieve your goals and dreams. From our Next Level Dreamliner to our Group Coaching, we offer a variety of tools and communities to support your personal development journey.For more information, check out our website and socials using the links below.

In today's episode of Next Level University, hosts Kevin Palmieri and Alan Lazaros break down why so many people stay stuck by relying on emotion instead of objective data. You'll learn how understanding your numbers builds real confidence, how measurable feedback improves decision-making, and why tracking your behavior is a cornerstone of long-term personal development. This conversation highlights the role of data, clarity, and self-awareness in creating consistent results, especially for anyone serious about growth, success, and high performance. If you've been feeling uncertain, frustrated, or unclear about your next step, this episode reveals the skill that elevates focus, accuracy, and long-term progress. Press play and become the person who builds their future with intention and evidence, not emotion or chance.Learn more about:Next Level Hope Foundation – GoFundMe donation link https://gofund.me/5c6abcf7f Episode Reference:The Map of Mathematics - https://www.youtube.com/watch?v=OmJ-4B-mS-YVisual Asset:Foundational Mathematical Thinking - https://drive.google.com/file/d/1MVXeaS3F_7pK_aR3xHnQ7UGg-NPwbE31/view?usp=drive_link_______________________NLU is not just a podcast; it's a gateway to a wealth of resources designed to help you achieve your goals and dreams. From our Next Level Dreamliner to our Group Coaching, we offer a variety of tools and communities to support your personal development journey.For more information, check out our website and socials using the links below.

Hosts Kevin Palmieri and Alan Lazaros break down why avoiding feedback limits your growth, weakens your accuracy, and keeps high achievers repeating the same patterns. Most people fear feedback because it feels threatening, but real progress requires clear data about your habits, blind spots, and performance. This episode explains how feedback shapes identity, strengthens self-awareness, and drives long-term results when used with clarity and maturity. If you want sharper decision-making, stronger leadership, and real sustainable growth, this conversation gives you the strategic advantage.Learn more about:Join our private Facebook community, “Next Level Nation,” to grow alongside people who are committed to improvement. - https://www.facebook.com/groups/459320958216700_______________________NLU is not just a podcast; it's a gateway to a wealth of resources designed to help you achieve your goals and dreams. From our Next Level Dreamliner to our Group Coaching, we offer a variety of tools and communities to support your personal development journey.For more information, check out our website and socials using the links below.

Growth begins the moment truth becomes louder than comfort. In today's episode, Kevin and Alan break down the real psychology behind why giving or receiving feedback feels threatening, how identity influences your response, and why emotional maturity determines whether you grow or stay stuck. Through patterns they've seen across thousands of coaching calls and nearly a decade of leadership, they explain the ownership gaps, mental habits, and mindset traps that keep people from improving. If you want long-term consistency, stronger self-awareness, and the ability to lead with truth instead of fear, this conversation cuts straight to the fundamentals._______________________NLU is not just a podcast; it's a gateway to a wealth of resources designed to help you achieve your goals and dreams. From our Next Level Dreamliner to our Group Coaching, we offer a variety of tools and communities to support your personal development journey.For more information, check out our website and socials using the links below.

What if the real reason you're not progressing has nothing to do with strategy and everything to do with the patterns you refuse to see? In this episode, Kevin and Alan reveal the overlooked traits that quietly undermine health, wealth, and long-term achievement. They break down the mindsets that weaken discipline, the beliefs that distort identity, and the behaviors that separate people who create results from those who never move beyond intention. This is grounded insight built from thousands of episodes and years of watching the same patterns repeat in real clients. If you want a clearer understanding of what's holding you back and what to shift next, this conversation gives you the lens you need.Learn more about:Think deeper, grow faster. Join our “Next Level Book Club”  – Every Saturday –https://zoom.us/meeting/register/tJMkcuiupjIqE9QlkptiKDQykRtKyFB5JbhcYour first 30-minute “Business Breakthrough Session” call with Alan is FREE. This call is designed to help you identify bottlenecks and build a clear plan for your next level. - https://calendly.com/alanlazaros/30-minute-breakthrough-session_______________________NLU is not just a podcast; it's a gateway to a wealth of resources designed to help you achieve your goals and dreams. From our Next Level Dreamliner to our Group Coaching, we offer a variety of tools and communities to support your personal development journey.For more information, check out our website and socials using the links below.

What if the foundation of long-term success is something you've never actually questioned?In this episode, Kevin and Alan break down one of the most important questions in personal development: Does deeper awareness create real confidence, or does belief come first? After thousands of episodes and years of coaching experience, they land on an answer that reshapes how you grow, how you set goals, and how you build long-term success.If you've ever felt caught between wanting more and doubting your ability to reach it, this is the conversation that finally brings clarity.Learn more about:Your first 30-minute “Business Breakthrough Session” call with Alan is FREE. This call is designed to help you identify bottlenecks and build a clear plan for your next level. - https://calendly.com/alanlazaros/30-minute-breakthrough-sessionReady to level up your podcast? Your first 30-minute “Podcast Breakthrough Session” call with Kevin is FREE - https://calendly.com/kevinpalmieri/free-30-minute-podcast-breakthrough-session-with-kevin_______________________NLU is not just a podcast; it's a gateway to a wealth of resources designed to help you achieve your goals and dreams. From our Next Level Dreamliner to our Group Coaching, we offer a variety of tools and communities to support your personal development journey.For more information, check out our website and socials using the links below.

Most people think accountability is the key to changing their lives. In today's episode, Kevin and Alan break down why accountability is not the foundation you have been told it is and why belief, discipline, and personal responsibility matter far more. You will learn the hidden reason people abandon their dreams, why some lives quietly shrink over time, and what separates those who build a bigger future from those who stop growing altogether. If you are tired of feeling stuck and you are ready to understand the real mechanics of long-term success, this conversation will change the way you see your own potential.Learn more about:Your first 30-minute “Business Breakthrough Session” call with Alan is FREE. This call is designed to help you identify bottlenecks and build a clear plan for your next level. - https://calendly.com/alanlazaros/30-minute-breakthrough-sessionJoin our private Facebook community, “Next Level Nation,” to grow alongside people who are committed to improvement. - https://www.facebook.com/groups/459320958216700_______________________NLU is not just a podcast; it's a gateway to a wealth of resources designed to help you achieve your goals and dreams. From our Next Level Dreamliner to our Group Coaching, we offer a variety of tools and communities to support your personal development journey.For more information, check out our website and socials using the links below.

What happens when you chase success without a personal philosophy strong enough to hold you steady? In today's episode, Kevin and Alan reveal the core mindset that has carried them through years of unseen work, delayed validation, and relentless consistency. You'll learn why identity-driven mantras matter, how they protect your focus when progress is invisible, and why serious growth only comes from serious standards.If you're committed to long-term improvement but feel stuck in the gap between effort and results, this will give you the clarity and fire you've been missing.Learn more about:Your first 30-minute “Business Breakthrough Session” call with Alan is FREE. This call is designed to help you identify bottlenecks and build a clear plan for your next level. - https://calendly.com/alanlazaros/30-minute-breakthrough-sessionJoin our private Facebook community, “Next Level Nation,” to grow alongside people who are committed to improvement. - https://www.facebook.com/groups/459320958216700_______________________NLU is not just a podcast; it's a gateway to a wealth of resources designed to help you achieve your goals and dreams. From our Next Level Dreamliner to our Group Coaching, we offer a variety of tools and communities to support your personal development journey.For more information, check out our website and socials using the links below.

Most people make their hardest decisions using distorted data, unchecked assumptions, and emotions that feel real but rarely reflect reality. In this episode, Kevin and Alan break down why truth is the single most important variable in long-term success, and why avoiding it quietly destroys goals, relationships, and identity. You'll learn how inaccurate self-perception forms blind spots, how conditioning shapes your judgment without permission, and why honest feedback is a skill, not a feeling. If you've ever wondered why you keep repeating the same patterns, this conversation will give you the clarity you've been avoiding.Learn more about:Join our Next Level University Monthly Masterclass, "The Top 5 Fundamentals of Business You Must Understand to Be Successful Long-Term." One hour. Real principles. Lasting breakthroughshttps://us06web.zoom.us/meeting/register/tFWBZRzLQa6h0C6g1ysvZA#/registrationJoin our private Facebook community, “Next Level Nation,” to grow alongside people who are committed to improvement. - https://www.facebook.com/groups/459320958216700_______________________NLU is not just a podcast; it's a gateway to a wealth of resources designed to help you achieve your goals and dreams. From our Next Level Dreamliner to our Group Coaching, we offer a variety of tools and communities to support your personal development journey.For more information, check out our website and socials using the links below.

In today's episode of Next Level University, hosts Kevin Palmieri and Alan Lazaros reveal the deeper psychology behind the routines that actually move your life forward, the ones that build internal reliability, simplify your environment, and remove the friction that keeps most people stuck. You'll learn why certain habits create disproportionate impact, what high performers do differently, and how small daily decisions compound into clarity, confidence, and execution you can trust. If you've ever wondered why your progress feels inconsistent, this episode gives you the missing lens.Learn more about:Join our private Facebook community, “Next Level Nation,” to grow alongside people who are committed to improvement. - https://www.facebook.com/groups/459320958216700Your first 30-minute “Business Breakthrough Session” call with Alan is FREE. This call is designed to help you identify bottlenecks and build a clear plan for your next level. - https://calendly.com/alanlazaros/30-minute-breakthrough-session_______________________NLU is not just a podcast; it's a gateway to a wealth of resources designed to help you achieve your goals and dreams. From our Next Level Dreamliner to our Group Coaching, we offer a variety of tools and communities to support your personal development journey.For more information, check out our website and socials using the links below.

What if talent isn't what's holding you back and never was? In today's episode, Kevin and Alan expose the truth behind high performance, consistency, and why most people fail long before they ever find their ceiling. You'll hear the uncomfortable reality about hard work, identity, and the discipline required to rise above average effort and average results. This isn't motivation. It's a mirror. And it will force you to rethink what you believe about success, potential, and the grind required to earn it.Learn more about:

In this episode of Next Level University, hosts Kevin Palmieri and Alan Lazaros expose the hidden cost of entitlement, fake confidence, and the mindset traps that keep you stalled. You'll rethink what it really means to earn success, build internal strength, and stay grounded when it matters most. This isn't motivation. It's mental mastery rooted in self-awareness, consistency, and high-level performance psychology. If you're ready to stop pretending and start becoming the person you claim to be, this episode will hit hard in all the right ways.Learn more about:

The ceiling you fear is built from yesterday's beliefs. In today's episode, Kevin and Alan break down the hidden mechanics of capability, identity, and long-term performance. You'll learn why most people misjudge what they can become, how past reps shape future ceilings, and why discomfort and discipline remain the only reliable indicators of growth. Step in, question your ceiling, and let the truth recalibrate your path.Learn more about:

What if you've been chasing potential without ever knowing what it really is? In this transformative episode, Kevin and Alan take you inside the mindset, choices, and small daily shifts that separate real growth from wishful thinking. You'll hear the truth about self-awareness, focus, discipline, and why most people stop long before they hit their actual ceiling. This conversation pulls you in, challenges you, and leaves you questioning the standards you've been living by. If you're serious about becoming someone your future self is proud of, this is your moment. Tap play and give your potential the wake-up call it's been waiting for.Learn more about:

In today's episode of Next Level University, hosts Kevin Palmieri and Alan Lazaros drop the truth about why mastering one area is simple, but building real strength in health, wealth, and love takes a different kind of grit. They break down the hidden habits that hold people back, the excuses that feel safe, and the mindset shift that creates unstoppable momentum. This one is bold, clear, and meant to wake you up. Challenge your comfort. Press play and upgrade what success means.Learn more about:

Success looks different when it's real. In this brutally honest episode, Kevin and Alan expose the fake numbers, false wins, and empty hype that keep dream chasers doubting themselves. It's a raw, real conversation about what true success looks like when you strip away the noise and start playing the real game. Hit play and find out what happens when truth finally meets ambition.Learn more about:

When everything feels urgent, how do you know what actually deserves your time? In today's episode, Kevin and Alan break down how top performers cut through noise, chaos, and distraction to find their “bullseye”, the one move that multiplies results. You'll hear how they use urgency, importance, and significance to decide what matters most in business, relationships, and life. This one's raw, real, and ridiculously useful if you're tired of feeling busy but not better. Stop reacting to life's noise, start hitting your targets with precision.Learn more about:

In this tactical episode of Next Level University, hosts Kevin Palmieri and Alan Lazaros reveal how understanding yourself is the real key to self-belief, discipline, and lasting success. It's raw, real, and guaranteed to shift how you think about growth. Hit play and meet the version of you that finally believes it's possible.Learn more about:

What if “Next Level” isn't a place, but a way of living? In this high-energy episode, Kevin and Alan get real about what it takes to grow, lead, and stay consistent when most people quit. Simple, sharp, and straight from the heart. Hit play before the average tries to talk you into staying there.Learn more about:

In today's punchy episode of Next Level University, hosts Kevin Palmieri and Alan Lazaros break down the truth behind growth, that every new level demands new problems. From failed fixes to unexpected lessons, they show why mistakes aren't the enemy, but they're the price of mastery. This is about the messy, unfiltered reality of progress, where the only real failure is never trying. So if you've been playing it safe, avoiding the losses that actually teach you how to win, this one's your wake-up call. Press play and learn how to turn every “loss” into your greatest leverage.Episode Reference:Alan Lazaros - https://drive.google.com/file/d/15_eL61tAfpsLT6ze_7hqeFoNPbqLunqr/view?usp=drive_linkLearn more about:

Learn from the wise, not the loud. In this episode, Kevin and Alan get brutally honest about the double-edged sword of mentorship, how to spot the real ones, dodge the pretenders, and know when advice is actually ego in disguise. They share lessons from building their own success brick by brick, with zero filters and full transparency on what most people get wrong about guidance, credibility, and growth. Tune in and find out who's teaching you, and who's just talking louder.Learn more about:

What if the people you idolize aren't as real as they seem? In today's straight-up, no-filter episode, Kevin and Alan expose the illusion behind fake success like botted views, viral hacks, and “polished” influencers built on smoke and mirrors. It's a brutal truth hit about why integrity still beats algorithms and how chasing vanity metrics can wreck your purpose. This one will make you question who you follow, what you believe, and why slow, honest growth always wins. Real talk. Real work. Real results. Hit play, then go build something that can't be faked.Learn more about:

In this episode of Next Level University, hosts Kevin Palmieri and Alan Lazaros break down the real reason some people crush their goals while others stall out. From the psychology of self-belief to the habits that quietly define your future, they reveal how your choices, routines, and results all flow from who you think you are. It's bold, practical, and a little uncomfortable, in the best way. You'll question your comfort zone, rewire your standards, and finally see what it takes to become the kind of person who doesn't just chase goals, but lives them.Learn more about:

Wealth begins where awareness grows. In today's eye-opening episode, Kevin and Alan break down where your money's actually going and why awareness, not income, is the real flex. Using the Next Level Wealth Builder, they turn numbers into clarity, showing how small leaks sink big dreams. It's funny, it's humbling, and it just might change the way you see every dollar. Money doesn't manage itself; legends do. Tune in, face the truth, and start building wealth that sticks.Learn more about:

Vision means nothing without movement. In this episode, Kevin and Alan strip back the glossy side of self-improvement to expose where most people lose momentum. It's not about belief, balance, or luck, it's about something far more grounded. This one will challenge how you define progress, success, and the work it really takes to get both. Stop chasing certainty, start mastering results. Tune in and shift how you see success forever.Digital Asset:Manifestation Equation - https://drive.google.com/file/d/1rt0Ivg8_7yBYAEXwLBxTYGUPARYWXOxp/view?usp=drive_linkLearn more about: