Legal Leaders Exchange

In the 27th episode of “Legal Leaders Exchange” join Jennifer McIver as she sits down withKatie Larson and Lindsay Berman to share the story behind LegalVIEW BillAnalyzer. Thisconversation explores how the solution was shaped by years of working closely with in-house legal teams and their law firms. With a foundation in both AI and human insight,LegalVIEW BillAnalyzer has grown into a tool that supports evolving legal departmentneeds—fostering transparency, collaboration, and stronger relationships along the way.

In this episode of Legal Leaders Exchange, join Jen McIver, Rich Stoll and BrianJorgenson as they explore the journey of transforming the industry's leading source of hourlyrate trends and benchmarks into Wolters Kluwer's ELM Solutions' latest legal data platform,LegalVIEW DynamicInsights. This discussion covers the importance of data transparency andthe benefits of a data-driven approach in the legal industry. Whether you are a member of alegal operations, law firm pricing or corporate finance team, stronger relationships are builtthrough the use of data. LegalVIEW DynamicInsights will enable you to analyze,benchmark, and explore key insights across the most relevant dimensions to drive strategicnegotiations, improve cost control, and foster stronger, more transparent law firm-clientrelationships.

In this insightful episode of the Legal Leaders Exchange podcast, host Jennifer McIverengages in a thought-provoking discussion with Ken Crutchfield about the transformativeimpact of generative AI on the legal industry. The conversation centers around the findings ofthe 2024 Future Ready Lawyer survey by Wolters Kluwer, which marks its sixth iteration and asignificant five-year milestone.Looking ahead to 2025, the conversation anticipates a pivotal year for generative AI adoption,focusing on practical, value-driven use cases and enhanced attorney engagement. With thelegal industry poised for significant change, this episode offers a compelling glimpse into thefuture of legal practice in the era of generative AI.

On this episode, Jennifer McIver, Associate Director of Legal Operations & Industry Insights, is joined by Jim Michalowicz, Sr. Manager of Legal Operations Business Performance at TEConnectivity.This episode offers valuable insights into the intersection of law and business, providing how the practical application of business principles can shift the value proposition of the legal department to become the protector of assets.Both participants discussed the importance of enhancing productivity and driving growth in legal departments by transforming them from cost centers to profit centers. They highlighted the crucial role of leadership support in fostering innovation and shared strategies to market the legal department through use of productivity-based KPIs, as well as leveraging data to create productivity-based legal fee arrangements.

On this episode, Wolters Kluwer's ELM Solutions experts Jennifer McIver, Associate Director ofLegal Operations & Industry Insights, Vince Venturella, Associate Director of TechnologyProduct Management, and Lisa Garcia, Associate Director of Customer Experience and UserExperience, discussed the origins, the purpose, and functionalities of LegalCollaborator, agame-changer for corporate legal departments. LegalCollaborator offers features that streamline law firm engagement and competitive bidding processes, enhancing productivity, reducing costs, andhelping legal teams reach their business goals.

On this episode, Jennifer McIver, Director of Legal Operations & IndustryInsights at Wolters Kluwer ELM Solutions, Joy Thorpe, Director of Legal Operations at Altria,and Jorge Arevalo, Director of Strategic Pricing at Faegre Drinker, discussed the importance ofmanaging efficient outside-counsel relationships, stressing the relevancy of communication,trust, and relationships between both parties, along with the challenges and opportunities ofadopting AFAs (Alternative Fee Arrangements).

On this episode recorded at the CLOC Talk Studio at CLOC Global Institute 2024, Jen McIver, Director of Legal Operations & Industry Insights at Wolters Kluwer ELM Solutions, and DHL's Tiffani Hamilton-Huynh, Director of Legal Innovation, Analytics & Technology, and Catrine Frazier, Legal Operations Specialist, discussed how DHL is negotiating rates with their law firms, performing annual law firm reviews, and implementing billing guidelines across the board to drive better law firm relationships and legal spend efficiencies.

On this episode, renowned thought leader Ken Crutchfield, Vice President and General Manager of Legal Markets for Wolters Kluwer Legal and Regulatory, and Jennifer McIver, Associate Director of Legal Operations and Industry Insights for Wolters Kluwer ELM Solutions, discuss how GenAI in general, and ChatGPT in particular, are radically transforming the way corporate legal departments and law firms deliver their work -  now more efficiently than ever.

In a recent podcast from Wolters Kluwer, Nancy McKinstry, Wolters Kluwer CEO and Chair of the Executive Board, and Barbara Wixom, Principal Research Scientist at the MIT Center for Information System Research, delve into the transformative potential of data analytics and monetization.This show is part of the Spreaker Prime Network, if you are interested in advertising on this podcast, contact us at https://www.spreaker.com/show/4984720/advertisement

On this episode, our Nathan Cemenska, Director of Legal Operations and Industry Insights at Wolters Kluwer's ELM Solutions and procurement expert Andie Lam, Director of Global Category Manager at Novartis, discuss the intricacies and challenges of managing outside counsel guidelines, managing legal spend and budgeting and the role of procurement in assisting in-house counsel teams to drive maximum efficiencies in their outside-counsel management.This show is part of the Spreaker Prime Network, if you are interested in advertising on this podcast, contact us at https://www.spreaker.com/show/4984720/advertisement

In this episode, our Barry Ader and Nathan Cemenska discuss what it means for corporate legal departments to be future ready, and how corporations can successfully build comprehensive strategies to leverage new technologies and data-driven metrics to drive maximum efficiencies in their legal spend and outside-counsel management.This show is part of the Spreaker Prime Network, if you are interested in advertising on this podcast, contact us at https://www.spreaker.com/show/4984720/advertisement

On this episode, Wolters Kluwer's ELM Solutions experts Abhishek Mittal and Jeffrey Solomon take on a well-known insight: Change management is already hard, but coupled with the rising AI technology, it's becoming even harder. Listen to Abhishek's and Jeff's recommendations on how to create awareness with hands-on experience around artificial intelligence, learn from early adopters and peers who have know-how on the matter, and encourage transparency around AI.This show is part of the Spreaker Prime Network, if you are interested in advertising on this podcast, contact us at https://www.spreaker.com/show/4984720/advertisement

On this episode, Nathan Cemenska of Wolters Kluwer's ELM Solutions discusses the fundamentals of legal intake and triage, two legal processes that can bring efficiency and visibility to legal matter workflows inside legal departments. He is joined by Tiffani Hamilton-Huynh, Legal Operations Manager at DHL Supply Chain, and Stacy Lettie, Director of Legal Operations at Adtalem Global Education.This show is part of the Spreaker Prime Network, if you are interested in advertising on this podcast, contact us at https://www.spreaker.com/show/4984720/advertisement

In this occasion, Nathan Cemenska, Director of Legal Operations and Industry Insights at Wolters Kluwer's ELM Solutions, and Cheryl Cowley, Vice President & Director of Legal Administration at Santander, discuss the nuts and bolts of change management in corporate legal departments, why it's so hard and why it's so important to do it properly.

In this edition, Nathan Cemenska, Director of Legal Operations and Industry Insights and Jeff Solomon, Senior Director of Product Management for Wolters Kluwer's ELM Solutions, discuss key insights pulled from the LegalVIEW® Data Warehouse around 2021 trends in vendor mix and total outside spend, which have seen a big impact across the entire legal operations industry. To read the latest edition of LegalVIEW Insights, please visit: https://www.wolterskluwer.com/en/expert-insights/report-legalview-insights-volume-5-trends-in-vendor-mix-and-total-outside-spend

On this occasion, Jeff Solomon, Senior Director Product Management, Sharon Horozaniecki, Director of Operations for LegalVIEW BillAnalyzer and Michele Pratt, Associate Director for LegalVIEW BillAnalyzer, walk listeners through the basic and most important aspects of legal billing guidelines —and how defining and enforcing those guidelines can help organizations save millions of dollars, while helping them gain better value from their law firms.

In this edition, Nathan Cemenska, ELM Solutions' Director of Legal Operations and Industry Insights, and Jennifer Phillips, Associate Director of Legal Operations and Business Relationships at Novartis, hold a frank, open conversation about the complexities of managing megamatters for one of the largest pharmaceutical companies in the world.

In this episode, ELM Solutions' Director of Legal Operations and Industry Insights, Nathan Cemenska, is joined by two legal operations experts from the banking industry: Magen L McClintock, Vice President and Senior Legal Operations Specialist with KeyBank and John Crawshaw, Business Analytics Manager at PNC Bank. Their discussion centers around a well-known paradox in the banking industry: even though financial services companies pay the highest hourly rates of any industry, they still are the best industry at controlling overall legal costs.

On this occasion, Wolters Kluwer's ELM Solutions Jeff Solomon, Senior Director of Product Management, and Abhishek Mittal, VP, Data & Operational Excellence, gather to celebrate the five years since the inception of ELM Solutions' outstanding team of artificial intelligence experts. Today, this team has grown to over 100 data scientists and 400 compliance experts, garnering multiple industry awards and clients across 20 different industries.

In this episode, ELM Solutions' Nathan Cemenska is joined by two of Microsoft's foremost legal operations executives: Tom Orrison, Director of Legal Operations, and Jason Barnwell, General Manager for Digital Transformation. They speak openly about the complexities of managing legal departments on an enterprise level, and about how Microsoft is successfully leveraging data and technology to manage legal spend in such a fast-paced environment.

On this episode, we continue our discussion around contract lifecycle management, this time with a deeper dive into CLM solutions as a critical component of your 2022 risk management initiatives. Our discussion will examine the impact of CLM technologies on risk across the contract lifecycle, and its influence on contract value.

Join us for the first of two episodes that will examine the essentials for successful contract lifecycle management in 2022. We'll begin with an exploration of how Covid has further accelerated the rate of already rising technology adoption. Our thought leaders will share tips on how to prepare your organization for success, regardless of where you are on your journey to CLM maturity.

Technology has become an essential component of a successful, well-run corporate legal department. And while it's great that you're likely already embracing technology to make your legal department more efficient, there are bigger questions at hand. To answer these questions, legal departments need to develop a well-planned technology roadmap. Our experts at Wolters Kluwer's ELM Solutions, Nathan Cemenska and Jeff Solomon, discuss the essential aspects of building a roadmap that is aligned with your corporate legal department's vision and goals.

Too often, legal ops focuses on managing day-to-day legal work to the exclusion of the elephants in the room: The huge, "bet-the-company," super-critical legal matters. Legal ops needs to "do no harm" in these situations, but, despite voices to the contrary, it is probably not in the client's best interest for legal ops to avoid any involvement whatsoever. What percentage of legal spend do these matters represent? How much does that vary over time? What kinds of situations should legal ops push to put some rails on vs. have an entirely hands-off approach? Chock-full of quality goodness, that is the hallmark of LegalVIEW® Insights — the leading legal industry thought leadership campaign powered by LegalVIEW Insights, the largest body of legal performance data in the world.

In recent years, legal management solutions have changed dramatically thanks to the integration of AI technologies. The challenge lies in choosing the right vendor for your applications. Leading providers should have not only AI technology, but also extensive expertise, proven market leadership and robust data to efficiently solve your challenges and improve high-value workflows.

Learn about some of the deepest impacts that technologies like artificial intelligence, machine learning and predictive analytics have made in the way how legal departments manage billing, matters and client relationships

Listen to our most recent analysis of legal spend information on Q2 2021 in the LegalVIEW database. Led by our Matt Kivlin, Senior Director of Product Management for Core Solutions and Nathan Cemenska, Director of Legal Operations and Industry Insights, this discussion explores key insights and the impact of dramatic times on today's legal industry.