Podcasts about SuccessFactors

In this episode of the Data Culture Podcast, Carsten Bange speaks with Rishi Grover and Andrew Stanbridge of Vena Solutions about how generative AI is reshaping the financial sector. The discussion highlights how AI is making advanced technologies more accessible and user-friendly, fundamentally changing traditional finance roles and processes.

In this episode of The Leadership and Learning Podcast, host Randy Goruk shares a few ideas for you to elevate leadership performance. These success factors and tips come from a replay of a condensed and edited version of a 90-minute presentation Randy did at a recent asphalt industry conference. We hope you find all of these to be helpful in elevating your leadership to an even higher level. You will learn: 3 – Success factors for any leader who wants to be a successful leader 7 - Tips to elevate leadership performance 7 – Leadership mistakes to avoid There are many more actions you can take to elevate your performance – keep working on getting better and let Randy know if he can help you in any way.

Are you interested in public-private partnerships for improved urban futures? Summary of the article titled Critical success factors for public-private partnerships in urban regeneration projects from 2024 by Paula Vale de Paula, Rui Cunha Marques, and Jorge Manuel Goncalves, published in the MDPI Infrastructures journal. This is a great preparation to our next interview with Sally Capp in episode 296 talking about the importance of the public-private partnership endeavours for urban futures. Since we are investigating the future of cities, I thought it would be interesting to see how can this structure enhance regenerative development. This article investigates the critical success factors for public-private partnerships for urban regeneration projects. Find the article through this link. Abstract: Public–Private Partnership (PPP) arrangements are used in different sectors in the provision of infrastructure and public services. The use of PPP agreements in urban regeneration projects, although more recent, has been gaining prominence in different contexts. However, in many cases, PPP projects have a controversial implementation, often not achieving the proposed objectives and presenting negative results. Their controversial implementation is the result of a lack of knowledge and lack of application of the best practices and Critical Success Factors (CSFs) associated with them. Based on this, the present study aims to identify and analyze the CSFs for PPP arrangements in urban regeneration projects. The study was conducted in two distinct parts. The first part consists of a literature review on the PPP CSFs in general. The second part consists of the development of a questionnaire seeking to identify the CSFs of PPP arrangements for urban regeneration projects. Based on the literature review and the questionnaire answers, the main success factors of PPP projects for urban regeneration were identified and structured in the framework with five main clusters: two related to the external environment (enabling environment and exogenous factors) and three related to the internal environment (preparation phase, procurement phase, and contract management phase). Connecting episodes you might be interested in: No.165 - Interview with Michael Healy about actual projects between public and private No.203R - Too risky – The role of finance as a driver of sustainability transitions You can find the transcript through ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠th⁠i⁠s link⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠. What wast the most interesting part for you? What questions did arise for you? Let me know on Twitter ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠@WTF4Cities⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ or on the ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠wtf4cities.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ website where the⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠showno⁠t⁠es⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠are also available. I hope this was an interesting episode for you and thanks for tuning in. Music by ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Lesfm ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠from ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Pixabay⁠

In this episode of The Leadership and Learning Podcast, host Randy Goruk shares a few ideas for you to build, grow and sustain a high-performance team. These success factors and tips come from a replay of a condensed and edited version of a 90-minute presentation Randy did at a recent asphalt industry conference. We hope you find all of these to be helpful in building, growing and sustaining your high-performance team. You will learn: 3 – Success factors for any high-performance team 7 - Tips to elevate team performance There are many other actions you can take to elevate team performance. To dive deeper, send Randy an email requesting: A free copy of his 21 – leadership tips for elevating team performance. Information on his Elevating Team Performance Mastermind Program or, His six-week live online Elevating Team Performance course.

Join us for an insightful conversation with Tamara, CEO of Velexa, as we explore how FinTech is revolutionizing wealth management and financial education. From democratizing investment access to building community-driven platforms, discover how Velexa is making financial services more inclusive and less intimidating for everyone.Why education and community are key to next-generation FinTech solutionsHow Brazil became a leader in neobank adoption with 43% population penetrationThe importance of hybrid approaches in empowering women investorsWhy Southeast Asia leads in digital wealth management innovationThe role of AI and ChatGPT in shaping the future of investment adviceBuilding scalable B2B solutions while keeping focus on end-user needsWe cover:(00:00) The Essence of FinTech: Revolutionizing Money Management(02:08) Brazil's FinTech Success Story: From Unbanked to Digital Leaders(03:29) Velexa's Mission: Democratizing Investment Access(05:07) The B2B Approach to Achieving Global Impact(06:10) The Future of WealthTech and Investment Adoption(08:31) Financial Stress and Education: Building Better Solutions(11:03) Gen Z's Approach to Financial Health(14:13) Building Community-Driven Financial Products(15:27) Women in Investment: Challenging Industry Misconceptions(18:38) Velexa's Customer Base and Global Market Differences(22:29) Overcoming Legacy Infrastructure Challenges(24:09) Velexa's Award-Winning Vision and Success Factors(29:18) The Role of AI in Investment Decision-Making(34:56) Responsible Innovation in Financial Education(36:34) Leadership Insights: Creating a Winning Strategy(39:00) CEO Mindset: The Importance of Team and Vision(41:34) The Future of FinTech: Prioritizing Financial EducationIf you're interested in the intersection of FinTech, financial education, and inclusive wealth management, this episode provides valuable insights into building purpose-driven financial solutions that make a real difference in people's lives.Follow for more discussions on building FinTech products with customer and commercial impact and to stay updated on the latest episodes.

During our 4pm hour of today's show Chuck & Chernoff talked Michael Penix, the College Football Playoff matchups, Clemson/Texas, Georgia Predictions, Matt Ryan and more! See omnystudio.com/listener for privacy information.

How can we take greater control over the conditions of our lives to ensure? How can we better understand the factors that influence our wellbeing on a day-to-day basis and what can organisations do to improve this? Christine Armstrong joins us on the Human Factor Podcast to share unique insights on this important topic. In this episode of 'The Human Factor', Christine Armstrong shares invaluable insights on how to create a buzzing workplace without falling into the trap of burnout. Listeners will learn actionable strategies for managing expectations, achieving a healthy work-life balance, and fostering a positive workplace culture that supports employee well-being. Guest Speaker - Christine Armstrong: https://url.sap/7u2c3s Learn how SAP SuccessFactors HCM solutions help you optimise the way employees work, managers manage, and organisations adapt: https://url.sap/phbbt4

Send us a textADP has established itself as a leading choice for payroll solutions, even among organizations that employ other HCM platforms such as Workday, SuccessFactors, or Oracle HCM. While ADP has broadened its offerings to encompass a range of HCM capabilities through its ADP Vantage HCM solution, aiming to compete with players like Ceridian and Workday, users often report an inconsistent experience. This inconsistency can manifest in various areas, including communication challenges, process inefficiencies, and issues with data integrity. Despite these hurdles, many companies remain loyal to ADP, primarily because of its comprehensive managed services available globally, which are vital for navigating the complexities of international tax regulations.In today's episode, we invited a panel of industry experts for a live discussion on LinkedIn to conduct an independent review of ADP Vantage HCM's capabilities. We covered many grounds, including where ADP Vantage HCM might be a a fit in the enterprise architecture and where it might be overused. Finally, they analyze many data points to help understand the core strengths and weaknesses of ADP Vantage HCM.Background Soundtrack: Away From You – Mauro SommFor more information on growth strategies for SMBs using ERP and digital transformation, visit our community at wbs. rocks or elevatiq.com. To ensure that you never miss an episode of the WBS podcast, subscribe on your favorite podcasting platform. 

**Anzeige** Jakob Kiblböck, Head of SuccessFactors für Österreich und Zentralosteuropa, beleuchtet, welche Potenziale KI-Tools entfalten und wie diese verantwortungsbewusst eingesetzt werden können.

The Transformation Ground Control podcast covers a number of topics important to digital and business transformation. This episode covers the following topics and interviews:    AI in Healthcare and SuccessFactors, Q&A (Darian Chwialkowski, Third Stage Consulting)  Data Management and Governance in Digital Transformations (Imad Syed, PiLog)  What ERP Software Vendors Don't Want You to Know    We also cover a number of other relevant topics related to digital and business transformation throughout the show.   

In this episode, we sit down with Azeez Gupta, Co-founder of Rocket Learning, an ed-tech nonprofit dedicated to revolutionizing early childhood education in India. Azeez shares his journey of building Rocket Learning, an organization that partners with government schools and anganwadi centers to create digital communities that empower educators, parents, and children alike. With an emphasis on the bottom 40% of India's income pyramid, Rocket Learning is on a mission to bridge educational inequalities and give every child a chance to thrive. We explore the operational intricacies of scaling an impact-driven nonprofit, including how Azeez and his team manage challenges from policy engagement to community building. Azeez discusses the lessons learned from testing new approaches, the role of technology and data in influencing behavior change, and the hard-won insights that come from experimenting with new methodologies at scale. Reflecting on the personal aspects of his journey, Azeez dives into the trade-offs, motivations, and the unique mindset required for impact-driven work. He also shares his philosophy of “additionality” — the belief that one's work should add unique value to the world — and the power of clarity and boldness in making high-impact decisions. This conversation is packed with insights for aspiring social entrepreneurs, impact investors, and anyone passionate about educational equity in India. Timestamps: 0:00 - Introduction 2:24 - Rocket Learning Coverage 6:34 - Transformational Change 11:34 - Rocket Learning Mindset 16:07 - Reality of Nonprofit Work 21:44 - Success Factors at Rocket Learning 28:19 - Impact-Driven Mindset 31:24 - Rocket Learning Backend Process 44:04 - Gaining Empathy 50:04 - Depth of Efforts 57:29 - Unique Experiences 1:04:11 - Nonprofit Economics 1:10:54 - Life-Changing Stories 1:17:29 - Progress in Education 1:22:20 - Azeez's Role Models 1:27:04 - Azeez's Morning Motivation 1:31:54 - Friends' Description of Azeez 1:33:46 - Life Without Rocket Learning 1:40:04 - Advice to Younger Self 1:42:55 - Outro Instagram of Jivraj: instagram.com/jivrajsinghsachar #IndianSiliconValley #ISV #AzeezGupta #RocketLearning #EdTech #EducationReform #NonProfit #SocialImpact #Entrepreneurship #FutureOfEducation

Send us a textIn service-oriented industries, human capital management processes often take precedence over those centered on products, acknowledging the paramount importance of people as assets. While Oracle HCM once dominated the HCM market, the emergence of Workday posed a formidable challenge in the industry. Despite this, Oracle HCM maintains a substantial market share and continues to be a robust competitor for both Workday and SuccessFactors, especially among clients who rely on Oracle for their ERP requirements.In today's episode, we invited a panel of industry experts for a live discussion on LinkedIn to conduct an independent review of Oracle Cloud HCM's capabilities. We covered many grounds including where Oracle Cloud HCM might be a a fit in the enterprise architecture and where it might be overused. Finally, they analyze many data points to help understand the core strengths and weaknesses of Oracle Cloud HCM.For more information on growth strategies for SMBs using ERP and digital transformation, visit our community at wbs. rocks or elevatiq.com. To ensure that you never miss an episode of the WBS podcast, subscribe on your favorite podcasting platform. 

In part two of our prediabetes series, hosts Jessica Jones and Wendy Lopez tackle the burning question: How long does it take to reverse prediabetes? We discuss whether it's possible to reverse prediabetes permanently and explore the essential strategies, key milestones, and success factors involved. From food choices and swaps to exercise plans and other lifestyle changes, we break down the steps you can take to manage and potentially reverse prediabetes. Learn about the importance of reduced HbA1c levels, lowered fasting blood glucose levels, and enhanced insulin sensitivity as key indicators of progress. We also highlight the role of working with a dietitian to track goals, milestones, and overall progress!  Our two simple asks to help us continue a free show: Rate on iTunes or Spotify -  it literally takes two seconds Review - if you love the show, please leave a review on iTunes Diabetes & Prediabetes Nutrition Counseling Are you living with diabetes or prediabetes and seeking support from a Registered Dietitian Nutritionist covered by insurance? Visit diabetesdigital.co to sign up for personalized, one-on-one nutrition counseling with one of our culturally aware and weight-inclusive Diabetes Dietitians today!For additional resources and shownotes, visit diabetesdigital.co/podcast

In this episode, Scott Curran, Chief Operating Officer at Reneson Hotels, shares his insights on driving revenue and profits by empowering staff and delighting guests in a branded hotel environment.Listeners will learn:How Reneson Hotels focuses on providing exceptional customer service to keep guests coming back (00:09)The importance of having great operations and good people to improve financial performance (09:14)Why Reneson Hotels invests more in customer service by staffing higher at the front desk (11:10)How GuestEQ, a technology solution co-founded by Scott, helps improve hotel operations and guest communication (13:05)The value of getting the right information to the right people in the right format for effective hotel management (16:19)Scott's approach to staying connected and empathetic with front-line staff as a leader in the hospitality industry (23:12)Mentions:GuestEQ (01:36)My Crew Rooms (01:36)IHG (02:19)Best Western (02:19)Hilton (02:19)Hampton (03:06)Holiday Inn (03:06)Hilton Garden Inn (06:32)If you liked this, you may also like:What I've learned about supporting my teams - Scott CurranHow I stay in touch with my teams on property - Scott Curran, Reneson HotelsDigitize your operations for accountability - Scott Curran, Reneson Hotels A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

“AI can't ask follow-up questions. It doesn't ask questions with nuance. It doesn't ask questions from multiple angles." - Darryl C. Clements In this special edition of Authentically Successful - After Hours, we dive deep into the complex and sometimes controversial world of AI in recruiting. Host Carol Schultz, an experienced recruiter and executive coach, along with co-host Rob Swymer, a veteran sales leader and best-selling author, bring their combined 70 years of expertise to the table. Joining them is Darryl C. Clements, principal of the DCC Group, who offers a wealth of knowledge in HR strategy, recruitment, and operations design. The episode navigates the potential and pitfalls of AI technology in the hiring process. Rob Swymer cautions against overselling AI's capabilities while exploring its practical applications. Carol Schultz raises significant concerns about AI's biases, particularly in law enforcement, and criticizes AI-generated job descriptions for lacking the nuance and detail required in recruitment. Darryl C. Clements adds depth to the conversation by discussing AI's struggles with grasping complex job requirements and its limitations in HR interactions. Together, they delve into the strengths and weaknesses of comprehensive HRIS systems like SuccessFactors and PeopleSoft, highlighting their user-friendliness and compliance challenges. They also touch on the high costs and hurdles of hiring talent with specific software expertise. Find more information about our host Carol Schultz and her company at Vertical Elevation, LinkedIn, Twitter, and YouTube. Find more information about our cohost Rob Swymer and his company at Rob Swymer, Linkedin, Facebook, and Instagram. And of course, click "follow" to stay up-to-date on new episodes and leave an honest review/rating letting us know what you thought!

For Vietnamese businesses, achieving success in international markets is a challenging yet crucial endeavor. To support this, various events have been organized to foster networking opportunities and drive collaboration between local and global markets. One standout example is the Saigon Summit, hosted by Tech in Asia, the leading technology media company focused on the Asian market.In this week's episode of Vietnam Innovators, host Hao Tran interviews Maria Li, the Chief Operating Officer (COO) at Tech in Asia. Before joining Tech in Asia, Maria accumulated years of experience at Apple, where she led commercial strategy and business operations in both Cupertino and Singapore.This discussion goes beyond theoretical insights, as Maria shares her real-world experiences in scaling businesses, navigating growth challenges, and developing strategies that enable Asian tech companies to expand internationally.Don't miss this insightful conversation—tune in this week!

In this month's Coaching Q&A episode, a follow-up to Part 1, Jessica Wise and I dive deeper into the journey of instructional coaching. Previously, we explored my early career and curiosity that led to the partnership approach. Now, in Part 2, we unpack the intricate evolution of instructional coaching and the significant milestones that shaped it.Episode Highlights:Jim Knight's Definition of Instructional Coaching: Discover how Jim's extensive research laid the groundwork for what would become a revolutionary support system for educators.The Impact Cycle: Learn about the dynamic process that helps teachers set and achieve meaningful goals, ensuring continuous improvement and sustained practice.PEERS Goals: Understand the elements of Powerful, Emotionally Compelling, Easy, Reachable, and Student-focused goals and why focusing on students is crucial.Challenges and Adaptations: Hear about the initial hurdles, such as lack of implementation and sustained practice, and how evolving around goal-setting addressed these issues.Directive vs. Dialogical Approaches: Jim explains the importance of balancing different coaching styles and how a dialogical approach, grounded in partnership principles, enhances teacher engagement and effectiveness.The Role of Video: Explore the powerful impact of using video as a starting point for reflection and improvement in teaching practices.Evidence-Based Process: Gain insights into the rigorous research and iterative design process that led to the creation of the Impact Cycle, including the invaluable contributions from numerous dedicated professionals.Misconceptions in Instructional Coaching: Jim addresses common misunderstandings, emphasizing the importance of a dialogical approach over a purely directive or facilitative method.Practical Takeaways for CoachesLearn the 7 Success Factors for recalibrating your coaching practice to be more student-focused.Discover actionable steps to implement the Impact Cycle effectively in your coaching.Understand the benefits of a dialogical approach and how to incorporate it into your interactions with teachers.View the two articles I reference in this episode: "Teach to Win" and "One Size Fits One". I also reference the Impact Cycle checklist as a great starting point for coaches who want to recalibrate their coaching. To learn more about a dialogical approach to coaching, or the Impact Cycle, consider attending the Impact Cycle workshop or the Intensive Instructional Coaching Institute.Learn more about our annual TLC conference taking place in New Orleans or Online.

Melody Jones, Co-Founder of Vantage Point MBA Admissions Consulting, has been helping applicants get into top 10 MBA programs for over a decade. How does Vantage Point help applicants triple their chances compared to other applicants? Melody shares key learnings, examples and questions you can use right away to craft a compelling application. Topics Introduction (0:00) Melody's MBA Story, Career & Co-Founding of Vantage Point (2:45) Vantage Point's Philosophy for Serving Applicants (11:00) Vantage Point's 3x Success Factors (13:00) Factor 1: Who Are You? (17:00) Factors 2 & 3: What Do You Want? Why? (23:00) Rejected Application Analyses for Columbia, MIT, Harvard, Stanford (34:00) What if you have the same career goals as everyone else? (41:00) Melody's Last Two Tips for Applicants (43:00) About Our Guest Melody Jones is Co-Founder of Vantage Point MBA Admissions Consulting. Previously, Melody worked as a Marketing Manager for L'Oreal in New York City and prior to her MBA, Melody worked in finance at Wachovia and Wells Fargo. Melody got her MBA from the Columbia Business School and her Bachelors in Marketing & International Business from the University of Virginia. Show Notes Vantage Point MBA Admissions Consulting #221 Excellent Advice for Living (and MBA Applications!) MBA Application Resources Get free school selection help at Touch MBA: https://touchmba.com Learn effective strategies to secure admission to top-ranked MBA programs with Touch MBA's Admissions Edge Course. Gain insights from successful resumes, essays, and case studies of admitted MBAs. Save thousands on consulting fees while optimizing every aspect of your application: https://go.touchmba.com/edge  Our favorite MBA application tools (after advising 4,000 applicants): https://touchmba.com/favorite-mba-application-tools/ 

Global Product Management Talk is pleased to bring you the next episode of... Product Mastery Now with host Chad McAllister, PhD. The podcast is all about helping people involved in innovation and managing products become more successful, grow their careers, and STANDOUT from their peers. About the Episode:  In this episode, I dive into the seventh knowledge area of product mastery: culture and teams. We explore the importance of fostering an innovation culture, understanding team dynamics, and navigating product teams' common challenges. Key takeaways include: The impact of organizational culture and climate on product successFactors that contribute to a thriving innovation cultureCharacteristics of high-performing product teamsStrategies for resolving conflicts and promoting collaborationThe importance of strategic alignment, engagement, and empowerment in product teams I also provide practical tips for assessing and improving your team's performance, as well as resources for continued learning and growth in product management and product development.

Liz Carter has been in marketing for over 20 years and has been a CMO for the past four years. First at ServiceMax and now at Reputation. Liz grew up in a small town in North Carolina, where her family runs a hosiery manufacturing company. Eager to venture out, she moved to Atlanta, where she began doing gig work to pay the bills. Eventually, in 2001, she began doing event marketing for Internet Security Systems, where she began to learn the ins and outs of the software business. From there, she escaped the South to California for a job with SuccessFactors, where she realized there was a real career path for her in the software industry.On the show today, Alan and Liz talk about her life as a kid growing up in North Carolina, her path to becoming CMO at Reputation, and how the CMO role is evolving. We also discuss why it's important for marketing to harness reputation data through a couple real-world examples and how understanding that data can drive M&A decisions as well as product and service changes. Reputation helps their customers understand their reputation, manage it, get insights from that information, and take action that provides trust and transparency back to the consumers, which will help them understand what to expect. Liz tells us that as more reputation data becomes available online, consumers are buying primarily based on reviews, star ratings, and what they see on their social feeds. In this episode, you'll learn about:What are consumers trying to understand with online reputation data? How have CRMs changed marketing and the CMO role?How can marketing teams harness reputation data?Key Highlights:[01:40] How Liz got into software[04:05] From ISS to Reputation[07:00] What does Reputation do, and who do they serve?[08:30] The Wide World of Reputation data[10:10] The evolution of the CMO role[16:15] How can marketing teams harness reputation data?[22:25] The future of reputation data[26:30] Noteworthy experiences from her past[28:00] Advice to her younger self [28:30] Something Liz is trying to learn more about [31:30] Trends and subcultures to watch [33:05] The largest opportunities and threats facing marketers todayLooking for more?Visit our website for the full show notes, links to resources mentioned in this episode, and ways to connect with the guest! Become a member today and listen ad-free, visit https://plus.acast.com/s/marketingtoday. Hosted on Acast. See acast.com/privacy for more information.

In episode 192 of our SAP on Azure video podcast we talk about SAP SuccessFactors and Microsoft Teams integration. When we talk about how Microsoft is a huge SAP customer we mainly talk about our SAP ERP ECC system or the RISE on Azure and SAP S/4HANA conversions that we are doing at the moment. But we also talk about the different Software as a service solutions that we are using from SAP -- and one of them is SAP SuccessFactors. When you are using SAP SuccessFactors in a lot of cases, your flow of work does actually start outside of SuccessFactors. One common place -- like in our recording here -- is Microsoft Teams. Luckily SAP SuccessFactors has a great integration in Teams and I am really glad to have Vanessa Li from the SAP SuccessFactors team joining us today. Welcome Vanessa! Find all the links mentioned here: https://www.saponazurepodcast.de/episode192 Reach out to us for any feedback / questions: * Robert Boban: https://www.linkedin.com/in/rboban/ * Goran Condric: https://www.linkedin.com/in/gorancondric/ * Holger Bruchelt: https://www.linkedin.com/in/holger-bruchelt/ #Microsoft #SAP #Azure #SAPonAzure ## Summary created by AI * SAP SuccessFactors and Microsoft Teams Integration: * Vanessa, and Holger discussed the integration of SAP SuccessFactors with Microsoft Teams, highlighting its benefits for workflow efficiency and the convenience of accessing HR processes directly within Teams. This integration aims to streamline operations and enhance productivity by keeping employees within their workflow environment. * Integration Benefits: Li, and Holger emphasized the integration's role in streamlining HR processes by allowing access to SAP SuccessFactors within Microsoft Teams, enhancing workflow efficiency and productivity. * Workflow Convenience: The integration facilitates a seamless workflow, enabling employees to manage HR tasks in Teams without switching applications, thereby maintaining their workflow environment. * Accessing HR Processes: Employees can perform HR-related actions such as managing team data, requesting feedback, and clocking time directly in Teams, thanks to the integration with SAP SuccessFactors. * Streamlined Operations: The integration supports various HR operations, including recruitment, onboarding, learning, and performance management, all accessible within the Teams platform. * Productivity Enhancement: By integrating SuccessFactors into Teams, the goal is to boost productivity through quick and efficient HR actions, contributing to a positive work culture and collaboration. * Customization and Configuration: Li, highlighted the upcoming features that allow customization of the app's name, logo, and description to better align with company branding. This customization is aimed at making the app more recognizable and user-friendly for employees. Additionally, the importance of administrators setting up the connection between SuccessFactors and Teams was emphasized. * App Customization: The upcoming release will enable customization of the app's name, logo, and description, allowing companies to align the app with their corporate branding and make it more recognizable for employees. * User-Friendly Design: Customization features are designed to enhance user-friendliness, ensuring that employees can easily identify and use the app within their Teams environment. * Administrator Setup: Administrators play a crucial role in configuring the connection between SuccessFactors and Teams, ensuring that the integration functions correctly for end-users. * Branding Alignment: Customization allows companies to maintain consistency in branding across their software tools, which is important for internal recognition and user adoption. * Configuration Importance: Proper configuration by administrators is vital for the integration's success, as it involves user mapping and permissions between SuccessFactors and Teams. * Data Protection and Privacy: Li, addressed concerns regarding data protection and privacy, clarifying that personal information is not stored in Teams but is read from SuccessFactors at runtime. The only data stored in Teams are notification cards, which are subject to Microsoft's retention policy. This ensures compliance with data protection regulations. * Data Protection: Li, assured that personal information is not stored in Teams, addressing data protection concerns and emphasizing compliance with privacy regulations. * Runtime Data Access: Personal information is accessed at runtime from SuccessFactors, ensuring that data remains secure and is not cached or stored within Teams. * Notification Cards Storage: Only notification cards are stored in Teams, and these are governed by Microsoft's retention policy, which allows for data management in line with company policies. * Compliance with Regulations: The approach to handling personal information within the Teams integration aligns with data protection regulations, maintaining user trust and legal compliance. * Retention Policy Adherence: By adhering to Microsoft's retention policy for stored data, the integration ensures that any stored notification cards can be managed appropriately. * Future Enhancements: Li, shared plans for future enhancements, including natural language processing for AI interactions and support for delegated type permissions for single sign-on. These enhancements aim to improve user experience and administrative flexibility. * Natural Language Processing: Future updates will include natural language processing, allowing users to interact with the app using conversational language, enhancing the user experience. * AI Interactions: AI capabilities will be integrated to provide intelligent interactions, such as recommending learning courses based on user roles and skills. * Delegated Permissions: Support for delegated type permissions will be introduced, offering more flexibility in single sign-on configurations and user consent processes. * User Experience Improvement: The planned enhancements are focused on improving the overall user experience by making the app more intuitive and responsive to user needs. * Administrative Flexibility: Enhancements like delegated permissions will provide administrators with more options and control over the app's setup and user access. * Multi-Language Support: Li, confirmed that the app supports multiple languages, aligning with Teams' language settings. However, customization of fixed content titles in different languages is not yet supported but is planned for future updates. This feature is crucial for global companies operating in multiple languages. * Language Support: The app supports multiple languages, allowing it to adapt to the language settings of Teams and cater to a diverse user base. * Customization Limitations: Currently, customization of fixed content titles in different languages is not available, but this feature is on the roadmap for future updates to accommodate global usage. * Global Company Needs: Multi-language support is essential for global companies with employees across different regions, ensuring that the app is accessible and usable for all. * Future Language Customization: Future updates will allow for greater language customization, enhancing the app's usability and relevance for international teams. Language Alignment: The app's language alignment with Teams settings ensures a consistent user experience, reducing language barriers within the workplace. Concerns about Multi-Instance Support: Li, acknowledged the challenge of supporting multiple SuccessFactors instances with a single Teams account, a common scenario for large, global companies. While currently only one-to-one mapping is supported, plans are in place to address this limitation in future updates. Follow-up tasks:

Patients with obesity are at the forefront of latest developments in medicine once again, with new options but many new questions still to be solved, including a public health emergency and shortage despite the latest advances. In this latest interview Angela Fitch MD, FACP, FOMA, Dipl. ABOM critically reviews the advances, public health emergency, and problems with patient access to obesity treatments with an important call to action to the entire healthcare community. She offers a scientific overview of latest obesity treatments, incredibly practical solutions as well as valuable tips for treatments of obesity you do not want to miss! Angela Fitch, MD, FACP, FOMA is a leader in the field of obesity medicine, immediate past president of the Obesity Medicine Association, Assistant Professor of Medicine at Harvard University, and former co-director of the Massachusetts General Hospital Weight Center. She is a dedicated clinician, as well as an activist for obesity medicine, board member of the Obesity Action Coalition, and a founding member of the Massachusetts Coalition for Action on Obesity. 0:00 Episode Highlights - Public Health Emergency: only 5-10% of 140 million patients w/ access to obesity care 1:36 Episode + Guest Introduction 3:31 Inspiration behind Dr. Angela Fitch's activism + specialization in Obesity 3:56 Background in engineering, primary care with GLP1 agonists 5:16 Obesity is a heterogeneous chronic disease 7:26 How far we have advanced in obesity treatments from phentermine and topiramate to semaglutide (Wegovy)or tirzepatide (Zepbound) and their relative probability in losing 20% bodyweight 8:49 Surgery vs newer GLP1 and other obesity treatments and new investigational drug retatrutide 10:03 Triple mechanism of experimental new obesity drug retatrutide 10:16 Comparison of Tirzpatide - double agonist (GLP1 / GIP): Semaglutide - single mechanism (GLP1) agonist, and retatrutide - triple agonist (GLP1, GIP, and glucagon) 11:18 Success Factors in Obesity Treatments 13:01 Why lifestyle and diet are not effective in many patients 13:41 Personal case study of diet and weight loss with associated GERD 14:24 Dr. Fitch's lifestyle tips: 5P's: planned portions, plants + protein, power, pillow, pause 15:48 Our society does not promote healthy nutrition 18:38 Lifestyle effective in only 5% of patients with obesity 19:02 Weight loss and maintenance - two different biologic phenomena 21:00 How to gain a Metabolic Advantage 23:28 Weight loss maintenance post surgery vs medications 25:32 How patients can access drugs despite obesity medicine shortage 26:06 Public Health Emergency - Obesity Medicine is not a Standard health insurance benefit in the U.S. 28:33 140 million Americans qualify for treatment, but only 5-10% receive it 29:26 Why we are awaiting new drug approvals - why patients are turning to non-FDA approved options 31:00 Reality - alternative ways patients are accessing obesity treatments 31:36 Dr. Fitch's solutions - declare public health emergency, consider vial formulations, coordinate comprehensive care 34:42 Call to Action and Challenge to Healthcare Community 39:23 Dr. Fitch's Current and Future Focus 39:57 Expansion of Dr. Fitch's knownwell patient centered medical home & collaborative practice across new locations in the U.S., 75% telemedicine

In this episode, Josh Hadley takes us on a journey through his entrepreneurial path, sharing the story behind Hadley Designs and how they've carved out a niche in the competitive world of stationery products. Discover how Josh's childhood hustle selling lemonade paved the way for his successful e-commerce venture, and learn about the pivotal moments that led to Hadley Designs' evolution from custom wedding invitations to educational posters. With candid insights into navigating market challenges such as COVID-19 and the importance of constant innovation, this episode offers invaluable lessons for aspiring Amazon sellers. We also delve into the intricacies of protecting designs from IP infringement, strategies for effective product launches, and the critical role of community building in e-commerce success. Whether you're a seasoned seller looking for new strategies or a newcomer eager to learn, this episode is packed with actionable advice and inspiring stories to help you thrive in the dynamic world of Amazon selling. Episode Notes: 00:17 - Josh Hadley Introduction 01:17 - Josh's Background 01:56 - Childhood Business Ventures to Amazon 06:00 - Pivoting Categories and Selling Recipe Cards 10:10 - Scaling the Amazon Business and Impact of Covid 12:50 - The Current State of Selling Design-Based Products on Amazon 15:00 - Protecting Intellectual Property and Legal Strategies 20:25 - Barriers to Entry and Success Factors in Design-Based Categories 25:20 - Merch by Amazon and Product DifferentiationLinkedIn: linkedin.com/in/joshhadleyWebsite: ues.utah.edu Related Post: Winning the Bogus IP Claim War on Amazon

Embark on a journey through the intricate world of fertility with this enlightening discussion. Join Prof Michael Chapman as he discusses the importance of patient education, understanding success rates, and navigating the myriad of options available in the fertility landscape. Gain insights into the factors that influence IVF success and learn how to make informed decisions for your family planning journey. Explore the 'Prof. Michael Chapman - The IVF Journey' Facebook Page, your reliable destination for cutting-edge insights and guidance within the realm of In Vitro Fertilization (IVF). Don't miss out on the IVF Journey podcast; stay informed with the latest episode updates. Tune in for expert discussions and valuable information on navigating the intricate path of IVF.

Today's guest is Ulrik Christensen, ServiceNow Lead at Gavdi Group in Copenhagen. Founded in 1999, the Gavdi Group is an employee-owned company with a proud heritage and an outstanding reputation for delivering award-winning SAP workforce management solutions built around human experience management. Gavdi has built an enviable reputation amongst peers and SAP of providing an unrivalled depth of reliability, trust and partnership with all their customers in both private and public sectors. Ulrik is passionate about helping organizations create business value and great workplaces enabled by HR technology. He has more than 15 years of experience in designing and implementing technology in complex, international organizations. Ulrik's key skills lie in HR Transformation, HR Technology, Selecting and Implementing HCM-solutions with extensive experience in all market leading HCM suites, including Workday, ServiceNow HR and SuccessFactors. In this episode, Ulrik will discuss: An overview of his 20 years of expertise in HR Transformation, How ServiceNow addresses cloud fatigue, integrates HR processes & offers customization solutions, How Gavdi transform onboarding & enhances the employee experience, Exciting trends in HR tech evolution, innovation and client-focused sustainability

About the Episode:Is your organization's digital transformation journey hitting roadblocks? This episode is your guide through the maze. From establishing direction to the nuances of ongoing engagement and value creation to protecting the vision and the team, this conversation sheds light on what it takes to sustain transformation efforts.Check out the full Transformation Guide: Reflections on Organizational TransformationAbout the Host: Kilian Karrasch is a founding partner at Boldheart, the leading next-generation product & venture builder. Together with his team, he helps ambitious corporates identify, build, and scale successful next-generation digital products and business models. Follow Kilian's socials: LinkedInAbout the Guests: Michael Rammelsberger and Franziska Jörg are seasoned experts in organizational transformation, each bringing a rich tapestry of experience from the world of retail, consumer goods, and e-commerce. As executives and change leaders, they have spearheaded strategic initiatives and operations overhauls in some of the leading SMEs and stock-listed companies in Europe. Follow Michael's socials: LinkedIn; Follow Franziska's socials: LinkedInTimeline: (0:58) - Introduction.(4:36) - Unveiling key principles for successful change.(9:18) - Effective communication strategies across diverse teams.(15:00) - The necessity of engaging stakeholders at all organizational levels(17:26) - How to manage complexity in large-scale transformations.(20:11) - The significance of adding value and achieving early wins.(30:56) - Persistence and adaptability as keys to sustaining efforts.(37:43) - How to foster a culture of innovation and continuous improvement.(45:27) - How to protect transformations and personnel from negative factors.(54:14) - Conclusion

Ready to fast-track your journey to success? Introducing our latest episode: "Success Factors You Need to Know and How You Can Develop Them FAST"! If you've ever wondered what it takes to make it big in the world of entrepreneurship, this is your golden ticket.

Dr. Ruth Gotian has studied extensively what it takes to be successful. That is, at the end of the day, what she's obsessed with, interested in, and curious about. She also has spent a lot of time thinking about mentorship and mentoring. She is currently the Chief Learning Officer, Associate Professor of Education in Anesthesiology, and former Assistant Dean of Mentoring and Executive Director of The Mentoring Academy at Cornell Medicine. And so, today we focus more on her focus on success and less on mentoring. She has a book coming up in the future about mentoring, but today this conversation is really about her research and dedication and, to be honest, an obsession with success. In 2021, she was one of 30 people worldwide to be named to the Thinkers50 Radar List, which is dubbed the Oscars of Management Thinking, and is a semi-finalist for the Forbes 50 over 50 list. During her extensive career, she's personally coached and mentored thousands of people, ranging from faculty members to undergraduates, and as an Assistant Dean for mentoring, she oversaw the success of nearly 1800 faculty members at Cornell. Currently, she researches the most successful people of our generation, including Nobel Laureates, astronauts, CEOs, Olympic champions, and more. We get into that in today's conversation. Dr. Gotian received her BS and an MS in Business Management from The University at Stony Brook in New York, and certificates in Executive Leadership and Managing for Execution from Cornell. She earned her doctorate at teacher's college at Columbia University. So, she's well educated, she plays in the lab, but she also plays in the field. She works with athletes, she works as an executive coach, and she regularly publishes in journals such as Nature, Scientific American, Academic Medicines, Psychology Today, Forbes, and The Harvard Business Review. So, this conversation really focuses on her book, The Success Factor, which is all about developing the mindset and skillset for peak performance, and if you know anything about me you know that is a topic I am quite interested in. Ruth had a number of amazing insights during our conversation. Some of them include: “If I want to be better, I need to know what the best of the best are doing and then I reverse engineer their path” (7:50). “I knew if I leverage my peak performance hours I will write better and I will be more effective” (12:40). “I need to be able to rest” (15:25). “I work really hard to be around people who jazz me up and don't drain me” (15:30). “Very often people get overlooked, misunderstood, because they're different” (20:00). “Sometimes it's the people who carve out a different path that have the greatest learning journey” (20:15). “[Success] is very personal” (21:55). “I have interviewed hundreds of people who are at the top of their game. Not one has gotten there alone” (25:15). “Any person who has achieved anything has done it with the support of other people” (25:50). “The extrinsic motivation is fleeting” (28:55). “If you really want to maximize everything that's going forward, take a break” (34:00). “Having a positive impact and leaving this world better than I found it, to me, that's my way of doing something important and not just interesting” (39:15). “Do something important and not just interesting” (42:05). “When our situations change, our passions can change” (43:25). “Mindsets trump habits because we can take the idea of the habit but customize it to our life” (46:10). “Just because you're moving up doesn't mean you know more. You actually know less” (53:25). “A leader is someone who can inspire other people to be the best versions of themselves” (55:00). Additionally, you can find all of Ruth's information and connect with her via her website. Thank you so much to Ruth for coming on the podcast! I wrote a book called “Shift Your Mind” that was released in October of 2020, and you can order it on Amazon and Barnes and Noble. Additionally, I have launched a company called Strong Skills, and I encourage you to check out our new website https://www.strongskills.co/. If you liked this episode and/or any others, please follow me on Twitter: @brianlevenson or Instagram: @Intentional_Performers. Thanks for listening.

Did you know you can work in Tech without coding skills? In this episode, Ty Smith unveils the world of reselling commercial B2B tech products and solutions. He reveals how anyone can enter this field without a college degree by partnering with tech distributors or brokers. Ty stresses the importance of building relationships, exuding confidence, and avoiding chasing trends. He shares success stories of individuals who achieved financial freedom in the IT realm and encourages self-education through industry events. Join Ty as he highlights the high earning potential and accessible entry into the IT industry without a college degree.Key points discussed:- There are opportunities for people to resell commercial B2B tech products and solutions.- Building relationships and having confidence are key to success in this field.- Residual income can be earned by partnering with technology services distributors. It takes time and effort to build a book of business and earn a living in this industry.- Avoid the temptation of chasing after new trends and focus on your core business. Young individuals who are tech-savvy and spend a lot of time with technology may have the potential to become IT consultants.- Early education and exposure to the IT industry can help individuals build a successful career.- Success stories of individuals who started their own IT businesses highlight the opportunities available in the industry.- Attending industry events and getting educated about the IT industry can lead to networking opportunities and career growth. Timestamps:- 00:00 Introduction- 02:22 Channel Sales Overview- 04:11 Finding Opportunities- 05:24 Getting Started- 06:49 Sales Process- 09:06 Success Factors- 10:54 Selling Unique Products- 14:08 Sales Cycle Length- 16:28 Building Relationships- 22:07 Challenges and Networking- 24:59 Timeframe for Earning a Living- 26:53 Building Residuals while Working a Day Job- 28:17 Different Types of People in the Channel Sales Industry- 29:42 Opportunities in the Changing Channel Landscape- 30:29 Expenses and Investments in Channel Sales- 33:16 Communities and Networking in Channel Sales- 35:33 Mistakes to Avoid in Channel Sales- 37:30 Scaling and Growing in Channel Sales- 39:26 The Shift towards AI and Customer Experience- 44:43 Opportunities for Young Entrepreneurs in Channel Sales- 47:30 Success Stories in the Channel Sales Industry Support/Contact Ty:- LinkedIn: https://www.linkedin.com/in/tyrellsmith/  Books and resources mentioned in this podcast: - Resume course: https://bit.ly/podcastpca- Channel Vision Magazine: https://channelvisionmag.com/- ITEXPO: https://www.itexpo.com/ Need career or resume advice? Follow and/or connect with Jonaed Iqbal on LinkedIn.- LinkedIn: https://bit.ly/JonaedIqbalND Connect with us on social media!- LinkedIn: https://bit.ly/NoDegreeLinkedIn- Facebook: https://bit.ly/NoDegreeFB- Instagram: https://bit.ly/NoDegreeIG- Twitter: https://bit.ly/NoDegreeTW- TikTok: https://bit.ly/3qfUD2V Thank you for sponsoring our show. If you'd like to support our mission to end the stigma and economic disparity that comes along with not having a college degree, please share with a friend, drop us a review on Apple Podcast and/or subscribe to our Patreon: https://www.patreon.com/nodegree. Remember, no degree? No problem! Whether you're contemplating college or you're a college dropout, get started with your no-degree job search at nodegree.com.

  Shoprite* Results and Market Comparison Discusses the recent Shoprite results, emphasising excellent performance against a high base. Highlights Shoprite's significant CapEx spending, customer savings, and market share gains. Compares market cap of Pick n Pay and Shoprite, pointing out the latter's cash reserves. Reflects on the historical revenue comparison between Shoprite and Pick n Pay over the past 20 years. Shoprite's Competitive Position and Stock Analysis Questions whether Shoprite is always destined to be an expensive stock. Analyzes the current PE ratio, forward PE, and 10-year mean, suggesting that the stock may not be as expensive as perceived. Shares consensus forecasts and target prices for Shoprite, indicating a potential undervaluation. Expresses the belief that Shoprite at ±R270 might not be as expensive as it appears, drawing parallels with the valuation of Nvidia. Shoprite's Success Factors and Pick n Pay's Struggles Explores the factors contributing to Shoprite's success, including central distribution centers and efficiency. Contrasts Shoprite's strategy with Pick n Pay's challenges, noting a decline in consumer satisfaction. Mentions Pick n Pay's recent financial struggles, including a rights issue and debt increase. Gold and Bitcoin at All-Time Highs Addresses the unusual situation of both gold and Bitcoin reaching all-time highs simultaneously. Discusses the fears driving gold prices, such as inflation, interest rates, conflicts, and global elections. Highlights gold's potential target of $2,500 and the positive impact on gold mining profits. Shares the performance of various gold mining stocks over the past three years. Canal+ Offer for MultiChoice Updates listeners on Canal+'s revised offer of R125 per share for MultiChoice, which is currently trading at R113.50. Discusses the time value and risk value of the deal, expressing the view that this might be the final offer. Finance Costs and Corporate South Africa Examines the increase in net finance costs for Sea Harvest, attributed to higher interest rates. Acknowledges the challenges faced by Corporate South Africa, including Eskom issues, logistic challenges, and rising interest rates. Assures listeners that some of these challenges may start to fade away in the future. * Simon holds ungeared positions.

Subscribe to DTC Newsletter - https://dtcnews.link/signup It's All Killer No Filler - Year over year, CPMS and CPCS are a little up. Spend is fairly flat, but AOV is CRANKING. Learn what's new, tried, and true about offer testing , ad credits, spending bursts , Post V-Day hangover, and the new developments with Meta's AI Tools. (Advantage+, Dynamic Ads and more) Timestamps: [00:00:00] Introduction [00:02:00] The Role of Creative Analytics in Shipping Winning Ads [00:04:30] Analyzing Meta Ads Performance and Strategies in February 2024 [00:07:00] The Shift Towards Efficiency and Higher AOV in Ad Spend [00:10:00] Leveraging AI Tools and Advantage Shopping Campaigns for Better ROI [00:13:00] Insights on Facebook Shop's Success Factors and Conversion Rate Optimization Hashtags: #MetaAds2024 #DigitalMarketing #EcommerceStrategies #CreativeAnalytics #FacebookShop #AIAdvertising #BrandRecognition Subscribe to DTC Newsletter - https://dtcnews.link/signup Advertise on DTC - https://dtcnews.link/advertise Work with Pilothouse - https://dtcnews.link/pilothouse Follow us on Instagram & Twitter - @dtcnewsletter Watch this interview on YouTube - https://dtcnews.link/video

Sadé Muhammad Discusses The Closers List, Corporate America Mindset & Success Factors + MoreSee omnystudio.com/listener for privacy information.

Show Notes: Russell Reynolds, founder of Russell Reynolds Associates and RSR Partners, shares his story of starting his own executive search firm in the 1960s. He served in the Air Force and later joined JP Morgan. After working there for six or seven years, he joined William Clark Associates. However, shortly after, he decided to start his own firm with his friend OB Clifford and a few other friends. They collected $50,000 and started Russell Reynolds Associates. He also decided to invite his friend Lee to join the firm as partner. The firm was established in 1969, and the partnership worked well. Today, Russell Reynolds Associates is one of the largest search firms in the world. As a big producer, Russell believes that success in a service business is about doing a good job and connecting with clients. He was introduced to the senior partner of Oppenheimer and company; they became great friends which eventually led to many more clients. Key Factors in Hiring Talent  Russell states that it is important to look for people who are well adjusted, positive, and excited about the future. He believes that integrity is the single most important ingredient for success, and if people are honest and try to do the best they can, they will prevail. He shares the key points he looks for in people, including whether they are givers or takers and the questions he asks candidates. When hiring for Russell Reynolds Associates, one of the key questions is whether the person has integrity or adapts to their style of client service. Russell asks for samples of their writing, because communication skills are so important, and he also asks about family relationships and what they do on weekends. He also emphasizes the importance of taking them off base to see how they really behave, and  allows him to see how well they are prepared and how they can be receptive to new ideas. Russell believes that bright young people are the key to success in a business because they are motivated, hungry, and want to please you.  Building the Board and Expanding the Firm Russell discusses the role of an external board of advisors, which included prominent business leaders from JP Morgan and Shell. He shares the firm's approach to governance, and how it  was run like a public corporation. He also discusses the institutions and practices set up to develop people. The firm grew through branch offices, and rules established by each branch, but there were certain rules that were set up across all branches, and he explains what they were and certain aspects which were encouraged such as involvement in charitable and political activities. Russell shares stories of when he was involved in fundraising for both charitable and political campaigns, including meeting then Prince Charles, and time spent raising funds for George H.W. Bush and Ronald Reagan. Success Factors of the Firm He talks about maintaining and building relationships and shares a few tips on maintaining positive client relationships and how his firm offered new ways of providing value to clients. The firm's search businesses are broken down into practice areas such as healthcare, financial services, wealth management, consumer, industry, board, and recruiting. He also talks about building a service firm and practice management.  In 1993, Russell sold his shares in RSR Associates and decided to start RSI Partners. The firm expanded into executive search, which is still going well today. He explains why he made this decision. He is now chairman emeritus, and although he is not directly involved, he is on the board. He shares why he sold RSR Associates and why he decided to come out of retirement to start a new company. The conversation turns to career mistakes and Russell recounts a story of being charmed and betrayed, why he believes physical fitness is important in the assessment of a candidate, why he's leary of academic achievers, and what he considers valuable assets.  Professional Career Advice Russell advises young college graduates to focus on developing their skills and investing in them. He suggests attending seminars, conferences, and listening to podcasts to learn new skills. He emphasizes the importance of having a balanced life, including vacations, family, and relationships. He also suggests being on outside boards, both charitable and for profit, for educational and helpful experiences. For those building a professional services firm, Russell suggests not taking no for an answer, not to be limited by one's imagination, and the importance of being grateful, humble, respectful, and recognizing that they are not the most important person in the world. He emphasizes staying in good health physically and mentally. However, he also recognizes that the advice depends on the individual's interests and goals. Timestamps: 05:37 Leadership, client service, and hiring practices in professional services 16:01 Leadership, governance, and talent development in a consulting firm 24:42 Political connections and relationship-building in the recruitment industry 31:43 Career development, business growth, and leadership lessons 40:46 Career development, leadership, and success   Unleashed is produced by Umbrex, which has a mission of connecting independent management consultants with one another, creating opportunities for members to meet, build relationships, and share lessons learned. Learn more at www.umbrex.com.

SummaryThis is a special episode of the Corporate Escapee podcast. I was recently interviewed on hot new podcast called Your Work Friends.  It was a fun conversation with the 2 hosts Mel and Francesca. They are two HR leaders with no filters.Your Work Friends Linktree: https://linktr.ee/yourworkfriends Your Work Friends Podcast: https://www.buzzsprout.com/2280460Join the Your Work Friends LinkedIn Group: https://www.linkedin.com/groups/9558237/  Brett Trainor, founder of The Corporate Escapee, discusses the growing trend of freelance fractional work and how it can provide opportunities for corporate professionals to escape the nine-to-five grind. He emphasizes the importance of defining your goals and expertise, building a supportive community, and avoiding common pitfalls in the transition to freelance work. Trainor also highlights the benefits of fractional work for businesses, including cost savings and access to specialized expertise. He predicts that the freelance fractional market will continue to grow and offers advice for those considering a career pivot. In this conversation, the guest discusses the importance of designing your life and incorporating work into it. They share examples of individuals who have built their lives around their passions and created successful businesses. The conversation also highlights the opportunities in solo businesses and the possibility of achieving high revenue with the right freelancers or virtual assistants. The guest emphasizes the importance of time and encourages listeners to take control of their lives and find alternative paths. The conversation concludes with a reminder to tap into your main character energy and build the story you want.TakeawaysFreelance fractional work provides opportunities for corporate professionals to escape the nine-to-five grind and find more flexibility, freedom, and control in their careers.Defining your goals and expertise is crucial in transitioning to freelance work and building a successful business.Building a supportive community of like-minded individuals can provide valuable connections, support, and learning opportunities.Avoiding common pitfalls, such as overcomplicating the process and falling for scams, is important in navigating the freelance fractional market. Design your life and incorporate work into it.Solo businesses offer opportunities for high revenue.Take control of your life and find alternative paths.Tap into your main character energy and build the story you want.Chapters00:00 Introduction and Background03:03 The Corporate Escapee Mission04:23 Who is The Corporate Escapee For?05:19 Success Factors for Freelance Fractional Work07:16 The Growing Market for Freelance Fractional Work09:43 The Future of Freelance Fractional Work13:01 The Benefits of Fractional Work for Businesses14:24 The Transition from Traditional Employment to Fractional Work16:38 The Importance of Trust and Autonomy in the Workplace17:56 The Role of Culture in Organizations19:45 The Challenges of Maintaining a Strong Company Culture22:07 The Importance of Defining Your Goals and Expertise25:22 The Financial Aspects of Freelance Fractional Work30:08 Making Space for a Career Pivot36:53 Building a Supportive Community39:41 Avoiding Common Pitfalls in Freelance Fractional Work41:02 Defining Your Goals and Solving Problems45:32 Designing Your Life46:00 Building Your Life and Incorporating Work47:26 Opportunities in Solo Businesses48:28 Rapid Round: Life After Leaving Corporate49:19 Negotiating and Saying No50:14 Working from Unconventional Locations51:42 Time Blocking and Calendarizing52:13 Superstitions and Comfort in Work53:22 Taking Control of Your Life54:20 Driving Towards Your Goals55:00 Main Character Energy55:34 Closing Remarks

With Oregon Sports Angels Investor and Heavy Hitter Sports Podcast host Mark Hochgesang, we explored the art of hiring great people, fostering a self-led team, and the importance of making an impact beyond financial success. Join us on this exciting new episode of the Dugout CEO!TOPICS FROM THIS EPISODE:Nike's Success Factors: success factors behind Nike, attributing it to Phil Knight's leadership, the influence of iconic athletes like Michael Jordan, and the strategic validation through product lines like Air JordanHiring and Empowering Talent: the significance of hiring great talent, assembling a talented team, and then empowering them. Mark believes in creating an environment where individuals feel motivated and empowered to contribute their bestPodcasting and Continuous Learning: transition into podcasting after retiring from Nike. The podcast serves as a platform for continuous learning, allowing him to connect with influential individuals in the sports industry and gain insights from their experiencesYouth Sports Motivation and Cultural Shifts: the challenges of motivating young athletes in today's environment, emphasizing the need for a partnership between coaches and athletes. Mark also touched upon the cultural shifts towards player-led or employee-led models in organizationsInvesting in Startups and Oregon Sports Angels: Mark shared his involvement with Oregon Sports Angels, where he invests in sports-related startups. He expressed his passion for contributing to impactful businesses and mentoring young founders, combining his love for sports and businessConnect with Mark Hochgesang: https://www.linkedin.com/in/markhochgesang/https://www.heavyhittersports.com/team/mark-hochgesang/Join our Free Newsletter:Friday Focus Newsletter: Receive actional tips to remove yourself from the daily grind of your business.www.CaseyCavell.com

Have you ever received a text message from a business and felt a real connection? In this episode of SaaS Fuel podcast, Jeff Mains tracks the phenomenal ascent of text messaging marketing with Kenneth Burke – VP of marketing for Text Request, peering into its humble beginnings and its current status as a multi-industry juggernaut. Discover how diverse industries are creatively leveraging texting to connect with customers in a way that aligns with modern communication habits, and gain insight into how multi-channel marketing has reshaped the way businesses build relationships and brand loyalty. From the necessity of registering your brand to navigating regulatory changes, we share tips that can skyrocket your message deliverability and engagement. Tune in to find out how texting has become the silent powerhouse in multi-channel marketing.Key Takeaways[00:06:04] - Customer-Centric Culture and Habits[00:11:46] - Text Messaging as a Business Tool[00:17:24] - Common Pitfalls in Text Marketing[00:24:12] - Registration Process for Companies[00:27:44] - Marketing Trends and Success Factors[00:37:51] - Common Mistakes in Marketing Strategies[00:42:16] - Analyzing the Ineffectiveness of Video Ads[00:47:04] -Analyzing Web Traffic and Buyer BehaviorTweetable Quotes“The real reason is because they weren't measuring anything. And you know that which gets measured gets improved, and so if it's not going to get measured, it's not going to get improved.” - 00:19:04 Kenneth Burke"You know, a lot of times it's just if you are going to call down a list of customers about an update or for an offer, an opportunity, you can replace that with a mass text." - 00:18:15 Kenneth Burke“Culture flows down from the top model, customer-centric habits and mindsets, if you expect others to follow, you have to do it yourself.” - 00:06:05 Jeff Mains“I've seen companies, big and small, transform their customer experience by embedding service into their DNA. So how do they do that? At the center is creating a truly customer-centric culture.” - 00:02:10 Jeff Mains“A crazy piece of it too is at least in my generation, the millennial generation. So many of us leave our phones on silent now, but we're still checking it constantly. We just lit up the home screen to see did we miss anything? Has anything come in?” - 00:15:32 Kenneth BurkeSaaS Leadership LessonsCultivate a Customer-Centric Culture: Prioritize customer satisfaction and embed a service-oriented mindset into the company's culture. This can be achieved by hiring individuals who naturally possess customer obsession and empowering employees to solve problems proactively.Embrace and Adapt to Innovation: Stay abreast of emerging communication channels and technologies, such as text marketing, and be willing to adapt and innovate. It's important to recognize the power of new tools to connect with customers and drive business growth.Align Marketing with Business Objectives Marketing efforts should not operate in isolation but must align with broader business goals. Utilize frameworks like OKRs (Objectives and Key Results) to ensure marketing strategies contribute to the company's success.Empower Employees to Take

Jim Kraus is the President of Buyer Persona Institute (BPI) and a leading authority on buyer personas and buying insights. BPI's buyer persona research and workshop methodologies have become a gold standard for thousands of marketers in hundreds of companies worldwide that rely on these studies to reveal everything a prospective buyer needs to know and experience to have confidence in their solution. Marketers use these insights to develop strategies and messaging that drive more leads, improve conversion rates, and help sales hit their numbers.  In addition to his work at BPI, Jim is an avid blogger, author of the Buyer Persona Buzz newsletter, and is currently working on a second edition of the book Buyer Personas with BPI's founder, Adele Revella. He also frequently speaks at events and podcasts to advanced thinking around buyer personas and buyer insights more broadly.  Outside of work, Jim enjoys travel, reading, sports, and spending time with his family.    Questions  ·      I always love to give our guests an opportunity for them to share in their own words, a little bit about how you got from where you were to where you are today. ·      You mentioned that you just completed your manuscript for your second book, which should be released later this summer. Could you share a little bit with our listeners what can they expect? And maybe how it is that you decided to even write a second manuscript as a follow up to your first book. ·      Could you share with us maybe two to three things that you believe are critical for an organisation to achieve that trust with customers if it is that you're trying to attract that buyer and gain their trust? ·      Now, as it relates to the buyer persona and the different aspects that make up that whole process. Apart from trust, what do you think is the key most important step or component in that process that can never be eliminated regardless of the industry that you're in? ·      Now, Jim, could you also share with our listeners what's the one online resource, tool, website or app that you absolutely can't live without in your business? ·      Now, could you also share with our listeners, Jim, maybe one or two books that you've read, it could be a book that you read recently, or even one that you read a very long time ago, but it has had a great impact on you. ·      Now, Jim, can you share with our listeners what's the one thing that's going on in your life right now that you're really excited about? Either something you're working on to develop yourself or your people. ·      Where can listeners find you online? ·      Now before we wrap our episodes up, we always like to ask our guests, do you have a quote or a saying that during times of adversity or challenge you'll tend to revert to this quote if for any reason you got derailed or you got off track, this quote kind of helps to get you back on track. Do you have one of those? Highlights Jim's Journey Me: Now, I know we've read a little bit about your journey. And I always love to give our guests an opportunity for them to share in their own words, a little bit about how you got from where you were to where you are today.   Jim shared that his entire career has really been spent on understanding markets, understanding customers, understanding buyers, really just trying to provide market insights that help organizations make more informed decisions. He's done it in a variety of places, both on the client side and as a consultant over the past three decades or so. Over the past 15 years, he has been a principal at a KS&R which is a full service market research firm. And they are working with Buyer Persona Institute, he's leading by Buyer Persona Institute as division of KS&R right now. And they're 100% focused on understanding buyers and more specifically, understanding the buying decisions that your prospective buyers make so that you can make more informed decisions around your marketing and sales strategies. So, his whole career has been focused on insights, right now it's over the last couple of years in particular, been really focused on understanding prospective buyers to help marketing and sales.    What Customers Can Expect from Second Book? Me: Now, in our pre interview conversation, you mentioned that you just completed your manuscript for your second book, which should be released later this summer. Could you share a little bit with our listeners what can they expect? And maybe how it is that you decided to even write a second manuscript as a follow up to your first book.   Jim shared that the first book, Buyer Personas was written by Adele Revella, who is the founder of Buyer Persona Institute about 9 years ago. And him and her co-authored the second edition, this updated and expanded edition. And the main reason that they decided to update it is one, a lot has changed over the last 8 to 9 years.   But the foundation of Buyer Personas, they can talk a little bit about what a buyer persona is perhaps really hasn't changed. At the end of the day, you're trying to really understand buyers, what their wants and needs are and what experiences that they expect so they have full confidence buying from you, that's essentially what you're competing on, you're competing on trust.  So, they developed the second edition of the book that will be out this summer, and they're adding some things to it that they think will be really valuable for readers, even those that have picked up the first book many years ago. So, they've added more information about how to design a buyer persona study. They've added a lot of information about how to add to do quantitative survey research to get even more insight outside of your buyer persona. They're spending more time in the second edition about how to use buyer persona insights and very tangible ways to improve marketing and sales performance and win more business.  The other place obviously, the fourth place that they're spending more time on this second edition is just defining what a buyer persona is and isn't, a lot of people have kind of a pre-conceived notion about a buyer persona is, they spent a little more time in this second book explaining why a buyer persona focus on understanding the buying decision is so much more powerful for marketers than just understanding a particular individual or role in the buying decision, which is kind of the traditional definition of a buyer persona.   Trust as a Critical Factor  Me: Now, in your review just know as it relates to the book, one of the things you mentioned that jumped out at me is that we're all competing as it relates to the buyers that we're trying to attract on trust. And so trust is a very big, and it's a critical theme that I believe in customer experience is critical if you want to build retention, higher retention, and high loyalty in your business. So, could you share with us maybe two to three things that you believe are critical for an organization to achieve that trust with customers if it is that you're trying to attract that buyer and gain their trust?   Jim shared that one of the things to think about is, a lot of times when you say the word buyer persona, people associate it with profiling a particular role in the decision process, right. Like maybe you have a buyer persona for a CIO if you sell tech products, or a finance manager if you sell financial products or services, etc. The challenge with that is, if you profile those roles, it doesn't give you a lot of information about how do you actually gain the trust of the buyer who's making a buying decision for a particular product and service.  So, let's say he's selling a CRM system, that's his offering and he has a CIO buyer persona and it tells him information about certain demographics about what a typical CIO looks like maybe their overall challenges and priorities. But that doesn't do very much once a CIO, for example, is involved in purchasing a CRM solution, because when they're purchasing a CRM solution, what they care about most is two things, they care number one, that they're going to achieve all the outcomes and benefits that they want from this investment, right. It's an important investment. So, they care about, “Am I going to get everything that I want out of this?”  The second big thing, which is often overlooked is, “How do I avoid making a mistake?” Because again, a lot of times, particularly when you're talking about higher consideration buying decisions where you're looking at multiple options, there's multiple influencers involved, it's not just a transaction sale. A lot of times buyers are buying something like that for the first time, or they haven't bought it in a long time, so they're going to be anxious, they don't want to make the wrong decision. They don't want to go with something where something goes wrong.  So, what this all comes down to when you think about the whole thing, both elements of that, how do you give them what they need, reduce the risk of something going wrong.  Essentially, what you're competing on is trust. Price aside. Who do they feel is going to do the best job of making them feel secure, that they're going to get the outcomes that they really need and that nothing is going to go wrong?  So, that's kind of the key and the buyer persona is that the methodology that they'd like to talk about defined is really based on understanding the buying decision and specific components of the buying decision in order to build that trust.   Key Elements/Steps in the Buyer Persona Process Me: Now, as it relates to the buyer persona and the different aspects that make up that whole process, based on your experience and the fact that you've been in this industry and you're a subject matter expert as it relates to that. Apart from trust, what do you think is the key most important step or component in that process that can never be eliminated regardless of the industry that you're in?   Jim shared that when you're talking about understanding the buying decision, there's five different areas of insight that you really want to understand about the buying decision that your prospective buyers are making. So, whoever's listening out there, think about your particular product or service or solution, and you may have multiple products and services, and that's fine, but pick one and think about it.  There's five things you really want to know about buyers that are making a buying decision about something that you offer and that your competitors offer too. Number one is you want to understand what they call the Priority Initiatives. Another way to think about priority initiatives, these are the triggers, these are the things that are getting buyers to initially start either looking for a solution like the one that you have. The reason that's so important to understand what those are is because you want to meet buyers where they are. So, when they're first starting, and they're anxious, and they're learning about this whole category of whatever you offer, what is the starting point. So, when you talk about how you approach them, and your marketing and your sales approaches, any kind of way you interact with them, you want to know those triggers, so that you can really create that quick sense that, “Hey, here's a company that really understands me.” That's the first tick of the box as far as trust.  The second thing that you want to understand about this buying decision is they call it Success Factors. And these are outcomes, these are benefits, these are at the end of the day, what results do these buyers need from this important investment that they're making. And you want to know that because obviously, you want to be talking about those. You want to be developing use cases, customer references, thought leadership, all kinds of things that you can do that speak to these key outcomes that they want. So, you want to know what those are implicitly.  The third thing you really want to understand is, they call it Perceived Barriers. The way to think about this one is, it is all the concerns and fears that buyers have buying your solution, not just yours, but all the alternatives you're looking at, because they're going to be anxious, they're going to have trepidations. ·      What are those things that are getting them nervous? ·      What are the things that are eliminating providers and consideration? So, you want to know what those are ahead of time so you can proactively address those things.  The fourth area insight, there's five altogether, the fourth area is called Decision Criteria. And decision criteria is the traditional sales cycle. This is kind of middle later stages of the sales cycle when buyers are getting smarter about the category. And they're starting to ask really specific questions, because now they're really starting to make comparisons across the different alternatives that they're looking at. So, decision criteria or deals, all the questions that your buyers are going to be asking you in some shape or fashion.  And the fifth and final one is Buyers Journey. So, everything he said earlier is kind of the mindset, it's the needs, the fears, the attitudes, the buyers journey is ·      What are the actual steps that your buyers take to identify who they're going to consider? ·      How do they whether down on their options? ·      How do they make a final decision? ·      What are those steps? ·      Who are the influencers involved? ·      And what are the information sources they use to really develop an opinion, and an evaluation of what they're ultimately going to do? If you take those five things, those five areas, they call them The Five Rings of Buying Insight that is so powerful, because if you would know those five things, you have everything you need to develop marketing and sales strategies to give buyers what they need to get to make very competent buying decisions and ultimately select you, which is the goal.    Me: For sure. So, give me that coin again, The Five Rings of buying Insight.    Jim shared, The Five Rings of buying Insight, they talked about it a lot in the book. It's just a name they gave to it. But the five things that they talked about are really important.   App, Website or Tool that Jim Absolutely Can't Live Without in His Business When asked about online resource that he can't live without in his business, Jim stated that that's a good one. Well, he'll say a couple of things come to mind. One is, by the way, the way to develop your buyer persona, and that's going to lead to the answer to the question which will make more sense.  The best way to develop your buyer persona get those insights is to talk to recent buyers. What he means by recent buyers is buyers that have recently made the exact same buying decision that you're trying to influence, these aren't necessarily your current customers, these are individuals that have been involved buying a solution could be yours, could be a competitors in the past 6-12 months, and do in depth interviews with them so you understand their entire buying story from the moment they have a need for that particular solution until the time they make a final decision. The interviews are typically 30 to 40 minutes.  So, the reason number one it's an important point because buyers are the experts, the only ones that can give you that information. And then that leaves him to answer the question which is they have an app that helps them analyze all those interviews.  So, when you're doing those interviews, you often have 10-15 pages of unstructured data, right, text data. And they have an app that helps them make sense of all that data so that they can develop those insights. So, that's a pretty critical app for them to use he would say.  The other really important one for them is they've been using different Gen AI tools more and more much like many of the listeners are using. They use a lot of common ones, they've actually developed one that they're kind of using internally using major providers, they kind of use it as a testbed for their own and that's been invaluable to help them analyze interviews a little bit better, it's help them develop deeper profiles of buyers. It's not the end all be all, it's a supplemental thing. It's enables them to do some things quicker, but he would say those are the two that come to mind.   Me: Would you mind sharing the app that helps you do the interview analysis?   Jim shared that that's a proprietary app, so that's one that they actually built in house so that they can analyse interviews through to The Five Rings of Buying Insight.   Me: Do you know if there's any on open market that the listeners could tap into if they wanted to utilize such an application?   Jim shared that not that he's aware of. So, The Five Rings of Buying Insight is something that they've developed and he doesn't think there's any tool that's available to do that. He will say that you can use and they actually have this in the book, the second book, you can use any one of the commonly, whether it's Chat GPT, or another one, you can use those to develop insights from these interviews to analyze across The Five Rings.  And in the book, that'll be out in the summer, actually, they give some instructions for different queries that you can use to help you do that.   Me: Very good. So, the mere fact that you said there's nothing on open market, I see that as an opportunity for all the listeners out there for anybody who wants to develop that tool, because we all know people are buying to solve their problems and clearly this seems like a problem that needs to be solved.   Jim agreed and shared that they're looking at that too as well.   Books that Have Had the Biggest Impact on Jim When asked about books that have had the greatest impact, Jim shared that one book that he's read about that he really liked a lot, they actually reference it in their book is called The JOLT Effect: How High Performers Overcome Customer Indecision by Matthew Dixon and Ted McKenna, the book's about a year and a half old about this point. And it's really neat what they were able to do, COVID hasn't had many silver linings, the one silver lining in this case was that they were able to work with a couple of other firms to record literally millions of sales interactions between sales people, and prospective buyers over a certain period during COVID because a lot of those conversations were taking place on Zoom, and WebEx and, and Microsoft Teams, and just different ways that they were able to record these conversations where they could never be recorded before.  What that allowed them to do is this great analysis on all this data. And they just found out a lot of really cool things that we intuitively know. One of the major things they write about in the book is, what high percentage of one of the biggest obstacles that salespeople face is the dreaded no decision where you're working with a prospect, they go through this lengthy sales process, and then the prospect ends up buying nothing. Traditionally, there was always this belief that when somebody didn't buy something, it was purely because they wanted to stick with the status quo, they said, “Hey, we did our assessment. And we said, you know what, we think what we're doing now is better.”   What the study that Dixon and McKenna did that they described in The JOLT Effect showed was that that's not really the case, that's part of the time that's true. The other majority of time is that buyers just can't make a decision, they're struggling to make a decision because it's so hard to, it's very difficult. And they're very nervous about something going wrong, they don't want to be the one to screw it up, saying, “What we have now may not be great, we all know it has problems, but I just feel like it's a little bit too risky to buy anything.”  So, their analysis cast a light on this with hard data for the first time and the book also goes into different ways that you can get around that. And the reason it was so perfectly timed for them at Buyer Persona Institute, is it lines with the fact that you are competing on gaining a buyer's trust and competence is the most important thing that you really need to do. So, that's why that was a pretty important book for them in the last couple of years.   Me: As you were talking, just know, before I actually read my next question, just again, from the conversation flow. You mentioned that buyers sometimes don't know, like they're confused, the anxiety of making a decision. Would you find and I'm asking this question as a buyer myself, especially when it comes to food. Would you find that for example, in a restaurant business, if there are too many items on the menu, it's harder to make a decision or do you believe that the less options that exist make it easier for the buyer to make a decision? What has your research shown where that is concerned?   Jim shared that it really depends on the category. So, you mentioned food, which is a very, very different category than if you're buying a software solution for your company, for example.  So, the answer is it really depends. What he can tell you and what The JOLT Effect showed very clearly is that they've seen in all the research and all the interviews that they've done is that buyers are trying to make sense of the world, right. Whether you have a lot of choices or not, and a lot of choices exasperate the problem. But if you're making a decision, especially one that you haven't made in a while or in your case, if it's a restaurant you haven't been to in a while, you're trying to orient yourself, so how can you educate the buyer as quickly and confidently as you can about this is what this world looks like right now, here's your alternatives. Let me help you make sense of this. And then once he's educated you and help you make sense of it, how can he help you confidently make a decision to purchase something. So, it's not always the number of choices, a lot of it is how those choices are communicated and how much effort is put into advising the prospective buyer and really helping them and guiding them making the decision. Because you could go walk in a restaurant that has 30 menu choices and they do things that make it very easy for you to understand what those are, you go into another restaurant using your example and it's just kind of chaotic and they don't make it easy for you to figure out what your choices are.   What Jim is Really Excited About Now! When asked about something that he's excited about, Jim stated that we mentioned that the book was a huge one, they just got the manuscript in about a week and a half ago. So, that was a really huge one that took a lot of his time over the last three months or so. So, that's a big one that they're really excited about. Aside from that, he would say one of the things that their team is working on that he's excited about is it's kind of practising what they preach. So, a lot of what they do is providing insights so that companies can make more informed marketing and sales decisions, and more focused relevant content and messaging for their prospective buyers.  They're doing the same thing, you can always improve your value proposition, you can always make it easier for buyers to understand what is your differentiated value, what is the unique thing that you provide. Number one is helping buyers understand what are the options out there. And then number two, helping them understand very quickly, how are you different, there's this world of whatever you're offering is, how do you make it easier for them to figure out how you're different and what does it mean for them? What is the value for them in that?  So, that's something he's kind of excited that they're working on for their own business and just sharpening the saw, so to speak, as far as how they talk about their business, deliverables, proposals, all those kinds of things, they're really taking a fresh look at all of that.   Where Can We Find Jim Online Website – http://www.buyerpersona.com/ LinkedIn - https://www.linkedin.com/in/jimkraus LinkedIn – Buyer Persona Buzz   Quote or Saying that During Times of Adversity Jim Uses When asked about a quote that he tends to revert to, Jim shared that he has one that is probably a little dramatic. But it's the point that he's a big a huge history buff from Big World War II, Winston Churchill isn't one of his favourite historical characters, historical figures and he has a quote that says, “When you're walking through hell, keep walking.”  And he loves that quote because it's so simple and it just basically means that from a business perspective, nothing we're doing is hell right. But the point is, if you are going through times of adversity, or something's not working out exactly how you want it, just keep walking down the path, if you have to divert the path a little bit, that's fine. But don't get stuck, just keep moving it along and things will get better, you will figure out there's a solution to every problem, right. Just keep working the problem, you'll arrive at it. So, that's one he likes just because again, he's a history buff, it's a very simple one and it just says so much. So, of the bunch he can think of, that'd be the one he'd probably pick.   Me: Thank you so much for sharing, Jim. Now, we would like to extend our deepest level of gratitude to you, Jim, for taking time out of your very busy schedule and hopping on this podcast, and sharing with us your journey as it relates to developing the key elements of the buyer's persona, talking about your new book that you've revamped along with your co-author and just really delving into what are some of the key aspects when you're trying to attract the right type of buyer to ensure that the trust is there and to ensure that you are truly feeding into the specific needs and desires that that buyer is looking for and limiting as much anxiety that they may have as it relates to making that decision. So, I really enjoyed this conversation, I just want to say thank you so much.   Please connect with us on Twitter @navigatingcx and also join our Private Facebook Community – Navigating the Customer Experience and listen to our FB Lives weekly with a new guest   Links •     The JOLT Effect: How High Perfomers Overcome Customer Indecision by Matthew Dixon and Ted McKenna    The ABC's of a Fantastic Customer Experience Grab the Freebie on Our Website – TOP 10 Online Business Resources for Small Business Owners  Do you want to pivot your online customer experience and build loyalty - get a copy of “The ABC's of a Fantastic Customer Experience.” The ABC's of a Fantastic Customer Experience provides 26 easy to follow steps and techniques that helps your business to achieve success and build brand loyalty. This Guide to Limitless, Happy and Loyal Customers will help you to strengthen your service delivery, enhance your knowledge and appreciation of the customer experience and provide tips and practical strategies that you can start implementing immediately! This book will develop your customer service skills and sharpen your attention to detail when serving others. Master your customer experience and develop those knock your socks off techniques that will lead to lifetime customers. Your customers will only want to work with your business and it will be your brand differentiator. It will lead to recruiters to seek you out by providing practical examples on how to deliver a winning customer service experience!

Ever wondered how a single leader's actions can ripple through an entire company, elevating safety and morale? That's the power of Active Leadership! We cap off our Safe Start Success series with a celebration of leadership that not only preaches safety but practices it with fervor. Episode 6 of 6 discussing Safety Climate Success Factors.Host: Danny SmithGuest: Kevin Nixhttps://safestart.com/file/idclip/https://www.buzzsprout.com/1032442/episodes/9825473

In her nearly 25-year long career, Anita Gaeta has had two primary support relationships, each lasting over a decade, which suggests a lot not only about Anita's immense value to these executives, but also the depth and extent of her partnerships and the tremendous opportunities for learning and exchange Anita has had. When we look at Anita's career, she has been courtside with some of the most formidable and accomplished Titans of Tech, including Meg Whitman, former CEO of both eBay and Hewlett Packard, Lars Dalgaard, Founder and CEO of Success Factors and Steven Boal, CEO of Coupons.com. In this episode we hear from Anita firsthand about some of the lessons she's learned and observations she's had by being in the room with such renowned tech leaders and executives. One of her best pieces of advice? Always listen.

Unlock the secrets to a robust safety culture with Tim Page Bottorff and Chris Ross, as we discuss the transformative power of personal commitment in the workplace. Episode 5 of 6 discussing Safety Climate Success Factors.Host: Tim Page BottorffGuest: Chris Rosshttps://safestart.com/file/idclip/https://safetalk.buzzsprout.com/1032442/11286195-s8ep8-happiness-the-secret-to-organizational-performance

In this episode, Kunle Campbell interviews Nirav Sheth, CEO and founder of Anata, a premier eCommerce partner for direct-to-consumer (DTC) brands. They discuss the outlook for 2022 and 2024 in the eCommerce industry. They review the challenges faced by brands in 2023, the success factors for the 20% of brands that performed well, and the importance of focusing on lifetime value and retention. They also provide tips for Q1 strategies, including exploring wholesale opportunities and investing in user experience (UX). The episode concludes with an outlook for 2024 and a reminder to slow down and strategize.Takeaways2023 was a challenging year for many eCommerce brands, with a focus on profitability rather than growth.The 20% of brands that performed well in 2023 had a strong focus on both brand and growth, as well as a loyal community of customers.In Q1 of 2024, brands should consider exploring wholesale opportunities and investing in user experience (UX) to provide personalized experiences for customers.It is important for brands to pay attention to macroeconomic conditions, such as supply chain disruptions, and make necessary adjustments.The outlook for 2024 is optimistic, with a focus on strategic decision-making and slow, deliberate actions.Chapters00:00 Introduction and Background03:22 Review of 202307:00 Success Factors for Brands in 202311:46 Q4 Recovery and Assessment of 202313:43 Focus on Lifetime Value and Retention16:19 Q1 Strategies: Wholesale and UX26:47 Outlook for 202428:18 Parting Advice: Slow Down29:22 Anata's Services --- SPONSORS: This episode is brought to you by: TreydReady for a game-changer in your podcast lineup?I've got just the thing – ‘Treyd Secrets', a new podcast that's all about giving you the operational edge in e-commerce.Let's cut straight to the chase.Unlike most e-commerce podcasts that dwell on marketing and growth stories,Treyd Secrets dives deep into the operational heart of e-commerce.This is where the real magic happens.Why tune in?Because Treyd Secrets brings you the nuts and bolts of e-commerce success– we're talking the nitty-gritty of inventory hacks, cash flow management, sales strategies, supply chain intricacies, product sourcing secrets, and the ins and outs of financing.It's the operational wisdom you need to keep your business not just running, but thriving. Hosted by Peter Beckman, CEO of Treyd, this podcast is a treasure trove of insights from industry experts and successful e-commerce practitioners.It's like having a roundtable of mentors, each sharing their best-kept operational secrets.Don't let this opportunity slip through your fingers. Search for ‘Treyd Secrets' on your favorite podcast app or visit [treyd.io/podcast].Hit subscribe and stay ahead in the dynamic world of e-commerce.Remember, it's T-R-E-Y-D Secrets – the podcast where e-commerce operations meet success.Tune in now and transform the way you do business!--- Shopify If you have been following my journey here on this podcast, you'll know that I am a Co-founder at Octillion, a consolidator of digital-first good-for-you CPG brands. We acquire brands with a view to scaling them up. We currently have a portfolio of three brands all powered by the commerce platform Shopify.  Shopify is the global commerce platform that helps you sell at every stage of your business. From the “launch-your-online-store” stage to the “first-real-life-store” stage all the way to, “did-we-just-hit-a-million-orders-stage,” Shopify is there to help you grow. Whether you're selling scented soap or offering outdoor outfits, Shopify helps you sell everywhere from their all-in-one eCommerce platform to their in-person POS system. Wherever and whatever you're selling, Shopify has got you covered. Shopify helps you turn browsers into buyers with the internet's best converting checkouts, which is a whooping 36% better on average compared to other leading commerce platforms. You'll also sell more with less effort thanks to Shopify Magic, your AI-powered all-star. I remember the first brand we acquired was running on another platform with quite poor conversions. We made it a point of duty to get it migrated over to Shopify and our checkout conversions doubled.  What I love about Shopify is its ease of use. I don't think there are any other eCommerce platforms that beat its usability. Shopify powers 10% of all eCommerce in the US. Shopify is truly a global force powering Allbirds, Rothy's, Brooklinen, and millions of other entrepreneurs of every size across 170 countries. Plus, Shopify's award-winning 24/7 help is there to support your success every step of the way because businesses that grow, grow with Shopify.Sign up for a $1 per month trial period at Shopify.com/ecommercex2. Go to Shopify.com/ecommercex2 to take your business to the next level today. 

In this first episode of a new series, which will be focused on leadership, we host a practicing leader - Pankaj Rusia. He currently works for SAP as the Head of Customer Success for the SAP HR Cloud business are and is based out of Singapore. As the Head of Customer Success for SAP South East Asia, he is on a mission to make customers look great in front of their leadership, employees, and managers, and to help them get the best out of their SuccessFactors solutions. In this wide ranging conversation, he shares his insights on leadership. WE cover many things including the following: The leadership burden, which makes us be different person at work and while at home. We discuss some challenges that typically leaders in the middle management face. He talks about the importance of listening more than talking, understanding what drives your team members and having good conversations. He shares the importance of developing people and letting your people outgrowing us as their leaders. He also shares the importance of finding mentors and sponsors for those we lead outside of their immediate circle within our organization. We discuss the book - One minute manager and the key insights from the book.  

**WHAT WE DO** We develop insights into what buyers need to know and experience before they will invest in your solution. These insights are 100% fact-based and developed through in-depth interviews with recent buyers. Buyer personas take all the guesswork out of marketing and sales by revealing your buyers: 1 - Priority Initiatives - what triggers buyers to look for your solution now 2 - Success Factors - results that buyers expect from their investment 3 - Perceived Barriers - purchase fears and concerns that they have 4 - Decision Criteria - criteria buyers use to evaluate their options 5 - Buyer's Journey - steps, people involved, resources trusted Use these insights to develop strategies and messaging that influence buyers at each stage in the funnel. **RESULTS YOU CAN EXPECT** (client testimonials): “It's like getting the answers before the test! Because we're using the language of customers and focusing on their priorities, we've engaged 8,100 new buyers this year, nearly doubling the 4,400 from all of last year.” (CMO) “The pipeline experienced triple-digit growth from the new messaging. Our sales reps really appreciate it. We're making their lives easier because we're telling them how to win!” (VP, Product Marketing) “At a recent trade show, our biggest competitor was across the aisle. When visitors came to our booth, they asked what made us different. We were ready – the persona work made it easy to communicate differentiation. It was the most successful trade show we've ever done!” (SVP, Marketing) “The insights told us what to say and not to say. It contributed to a new tagline and a deep awareness of buyer journey stages. It helped us build specific marketing elements for different stages: what to say to whom, when.” (CMO) “We streamlined our messaging to the most important touchpoints, to the kind of education buyers actually want. Now we can say to our colleagues, ‘These are the messages we need to say and why.'” (Director, Brand Marketing) **NEXT STEPS** Contact us to learn more; we'd love to hear about your buyer persona needs. https://buyerpersona.com/contact-us.

Nick Hasty is the Director of Product, Discovery & Machine Learning at Giphy, an animated-gif search engine that allows users to search, share, and discover GIFs. MLOps podcast #198, Inferring Creativity. // Abstract Generative AI models have captured our imaginations with their ability to produce new "creative" works such as visually striking images, poems, stories, etc, and their outputs often rival or excel what most humans can do. I believe that these developments should make us re-think the nature of creativity itself, and through identifying parallels and differences between generative models and the human brain we can establish a framework to talk about creativity, and its relationship to intelligence, that should hold up against future revelations in ML and neuroscience. // Bio Nick Hasty is a technologist & entrepreneur with a background in the creative arts. He was the founding engineer for GIPHY, where he's worked for the last 10 years and now leads ML/AI product initiatives. He also servers as a consultant helping early-stage startups scale their product and engineering teams. Before GIPHY, he worked with arts+cultural organizations such as Rhizome.org and the Alan Lomax archives. He got his graduate degree from NYU's ITP program. // MLOps Jobs board https://mlops.pallet.xyz/jobs // MLOps Swag/Merch https://mlops-community.myshopify.com/ // Related Links Website: http://jnhasty.com/ Previous talks: https://engineering.giphy.com/giphy2vec-natural-language-processing-giphy/ https://changelog.com/practicalai/38 ⁠ --------------- ✌️Connect With Us ✌️ ------------- Join our slack community: https://go.mlops.community/slack Follow us on Twitter: @mlopscommunity Sign up for the next meetup: https://go.mlops.community/register Catch all episodes, blogs, newsletters, and more: https://mlops.community/ Connect with Demetrios on LinkedIn: https://www.linkedin.com/in/dpbrinkm/ Connect with Nick on LinkedIn: https://www.linkedin.com/in/nickhasty/ Timestamps: [00:00] Nick's preferred coffee [00:15] Takeaways [06:58] Nick's background in ML [12:15] Nick's GIPHY journey [17:39] Nick's Success Factors [20:50] The trajectory of AI [28:09] Identifying as a product engineer [32:42] Evaluate LLMs vs. Traditional Models [35:03] AI Product: Intuition vs Data [38:53] Giphy AI Product Development [45:25] Startups and Venture Assistance [52:30] AI Funding Landscape Shift [54:00] Wrap up

So, you want to dip your toes in franchising. Great! But before you look at your financing options for buying into a franchise, you must understand how to determine the market value of the business. When it is time to have that conversation, both buyer and seller must agree on the business valuation and other fees.    Join Over 5,500 Franchisees and Franchisors in our FREE Private Facebook Community HERE   In this episode, Erik and Jeff Herr engage in a fun conversation around franchise fees, why brands charge what they charge, the biggest rookie mistake Jeff has ever made, and industry insider conversations no one else is telling you.    Erik and Jeff used to compete against each other while working in the tax business. They became friends and business partners at Front Street Equity Partners, where Jeff currently functions as the Managing Director. Jeff has been a guest in Franchise Secrets a few times before, offering insights and advice to help you make better decisions.    “There is a value to everything, right? It's what somebody is going to pay.” - Jeff Herr   In This Episode: - Conversation with a nervous founder of a new brand - What is the value of an emerging brand? - Components of a good founder's story  - Why unit economics matter in business valuation - Why some founders are not declaring Item 19 - How many new brands are coming to market in a year? - The reason it's getting more challenging to franchise a business - How to thrive in a competitive market - Who are you taking advice from? - What Jeff thinks about a brand that competes on lower franchise fees  - What is the franchise fee for? - What franchisees are looking for in a brand - Watch out for this next topic of conversation   Resources: 

Download The YouTube Ads Checklist HereYouTube offers TREMENDOUS scale opportunities.Just ask Dr. Squatch, Purple Mattress, Organifi, and Manscapped.But it's NOT the easiest platform to scale with. We're one of the top spenders on YouTube ads. We've spent more than almost any agency our size on the platform and learned what works and what doesn't.In this episode, I break down the 11 factors that determine YouTube's success.Here's a sneak peak:What has to be true about your landing pages before you can fully accelerate on YouTube?When should you launch a YouTube ad campaign?How to approach YouTube ad performance measurement.What creative elements need to be in place?What role do email, search, and shopping play in your YouTube success?How to think about remarketing and YouTube.Plus, much, much more.

Our guests are health equity practitioners Christin Zollicoffer and Dr. Bonnie Simpson Mason, who discuss programs and initiatives that are making headway in dismantling structural racism with episode host Claudia Zamora. Together they explore a number of different examples and critical success factors that contribute to success, and mention some common mistakes that organizations may make when establishing initiatives. This is the fourth and final episode in our mini-series focused on systemic bias and systemic racism, and we end with constructive forward steps and an optimistic outlook.  Christin Zollicoffer is Chief Belonging and Equity Officer at Lifespan Health System. Dr. Bonnie Simpson Mason is the inaugural Medical Director of Diversity, Equity, and Inclusion at the American College of Surgeons. Claudia Zamora is a consultant who serves on the Board of Directors for the National Hispanic Medical Association and the Board of Directors for Movement is Life. 0:01 Excepts | 2:30 Introductions |5:30 Dr. Simpson Mason shares solution examples | 6:30 Different levels of experiencing oppression | 7:20 Increasing access via Nth Dimensions pathway programs | 9:30 Equity Matters ACGME | 10:45 Medical specialty societies education & communication | 11:45 Christin Zollicoffer shares solution examples | 12:15 Four levels of racism: internalized, interpersonal, institutional, structural | 12:15 Baking in DEI for patients & employees | 15:00 Employee resource groups role | 15:30 Workforce education and skills building | 16:30 Integration of equity practices | 20:15 Community based program Operation Change | 24:00 Importance of trauma informed lens | 29:00 Equity as the 6th domain of care (IOM) | 31:30 Addressing data collection to support equity | 34:00 Claudia Zamora shares examples including NHMA programs | 37:30 Critical success factors for programs e.g. change management & working with the “moveable middle” | 40:10 Definition of equity | 42:15 Common mistakes e.g. tokenism & placing DEI under HR | 46:00 Speaking the language of health equity | 49:00 Are things changing?    © Movement is Life 2023

A month on from the US Open, and we´re delighted to say we´ve been able to bring the 3 winning doubles pairs together, to tell us about their incredible fortnight in New York.First we chat to Rajeev Ram & Joe Salisbury who made history by becoming the first pair in the Open Era to win the US Open Men´s doubles 3 years in a row!We then catch up with Women´s Doubles Champions Gaby Dabrowski and Erin Routliffe, who reflect on their amazing run at Flushing Meadows in just their 4th tournament together.And finally we speak to Harri Heliövaara and Anna Danilina in their first chat together since winning the Mixed Doubles title after only meeting at the sign in desk the week before!Six Grand Slam Champions in one episode makes for a special listen! Gain a deeper understanding of the unique dynamics and strategies at the highest level of men´s and women´s doubles. Enjoy! The key moments in this episode are:-The emotions of winning a Grand Slam; before, during and after.Why Rajeev & Joe´s 3rd US Open title was the most emotional.The ideal scoring system in pro doubles.The Challenges of enjoying success in tennis.Perceptions of Success and Failure.Success Factors in Women's Doubles.Hear how Gaby & Erin manage expectations and focus on the process.The Story of How Harri & Anna became partners for the Mixed Doubles.Overcoming Nerves in a Big Match.

Gary C. Laney is CEO of Success Masters, #1 bestselling author, former high-tech software executive, former co-Founder and CEO of Trustegrity, a startup investor, and a serial entrepreneur for 20 businesses. Gary has been recognized as a top presenter, motivating tens of thousands of entrepreneurs, professionals, and salespeople. Prior to his entrepreneurial run, Gary spent 25 years as an executive in corporate high-tech and commercial publishing, including for a public company where he was VP of Sales and one of four members that made up the office of the president. He is known for his ability to turn around sales organizations, struggling businesses, and create dramatic revenue growth. Gary has a triple major MBA from Northwestern Kellogg in finance, marketing, and policy. He served a mission in Seville, Spain, and is the author of The Power of Strategic Influence! 10 Success Factors of Highly Influential Leaders. Highlights 01:45 Kurt introduces Gary and his professional background 03:10 Early on in his career, Gary has received mentorship from some very influential people, such as Steven Covey and President Monson. 06:00 The impact of Steven Covey 07:00 Principles that Gary learned from Steven Covey and President Monson 09:10 Begin with the end in mind. Sticking to tasks and finishing them. 11:00 Gary talks about his book, The Power of Strategic Influence. It's about helping people solve problems and maximizing your potential as a person. 15:00 In callings in the Church we need to start by thinking of what we want the end result to be. The principle of beginning with the end in mind. 19:45 Influence takes work to really earn it. The title of influence cannot be self proclaimed. The same goes for the title of leader or bishop. It's bestowed on you by the people. 21:30 If you want to have influence then give first. 23:40 How do we find balance in giving? Gary shares a story from his mission. They focused first on making people's day better instead of only focusing on a lesson or people joining the church. 27:00 Servant leadership. A true leader is someone that is barely noticed. There is a lot of ego in leadership and we want to be noticed. We have to be ok with not being recognized for our work. 29:30 Gary shares an experience from his mission in Spain. Not pushing someone into baptism but holding space for them until they were truly ready. 34:00 Gary's six spheres Sphere 1 - Perspective - Counting the costs up front, committing, and not looking back Sphere 2 - Accountability - People trust you Sphere 3 - Relationships - People trust and want to follow you Sphere 4 - Become a leader - You accept the role Sphere 5 - Opportunity to influence people Sphere 6 - Give back - Not just physical things but consoling, listening, and loving others 37:15 The two successful factors of accountability are 1. Accepting personal responsibility. 2. To become responsible and self reliant. 41:30 How to help with apathy and stimulate accountability in an elders quorum 46:30 Gary talks about the new book he is working on. 51:50 What Gary has learned from being a leader Links The Power of Strategic Influence! 10 Success Factors of Highly Influential Leaders GaryCLaney.com Read the TRANSCRIPT of this podcast Watch on YouTube Get 14-day access to the Core Leader Library The Leading Saints Podcast is one of the top independent Latter-day Saints podcasts as part of nonprofit Leading Saints' mission to help Latter-day Saints be better prepared to lead. Learn more and listen to any of the past episodes for free at LeadingSaints.org. Past guests include Emily Belle Freeman, David Butler, Hank Smith, John Bytheway, Reyna and Elena Aburto, Liz Wiseman, Stephen M. R. Covey, Julie Beck, Brad Wilcox, Jody Moore, Tony Overbay, John H. Groberg, Elaine Dalton, Tad R. Callister, Lynn G. Robbins, J. Devn Cornish, Bonnie Oscarson, Dennis B. Neuenschwander, Anthony Sweat,

Gary C. Laney is CEO of Success Masters, #1 bestselling author, former high-tech software executive, former co-Founder and CEO of Trustegrity, a startup investor, and a serial entrepreneur for 20 businesses. Gary has been recognized as a top presenter, motivating tens of thousands of entrepreneurs, professionals, and salespeople. Prior to his entrepreneurial run, Gary spent 25 years as an executive in corporate high-tech and commercial publishing, including for a public company where he was VP of Sales and one of four members that made up the office of the president. He is known for his ability to turn around sales organizations, struggling businesses, and create dramatic revenue growth. Gary has a triple major MBA from Northwestern Kellogg in finance, marketing, and policy. He served a mission in Seville, Spain, and is the author of The Power of Strategic Influence! 10 Success Factors of Highly Influential Leaders. Highlights 01:45 Kurt introduces Gary and his professional background 03:10 Early on in his career, Gary has received mentorship from some very influential people, such as Steven Covey and President Monson. 06:00 The impact of Steven Covey 07:00 Principles that Gary learned from Steven Covey and President Monson 09:10 Begin with the end in mind. Sticking to tasks and finishing them. 11:00 Gary talks about his book, The Power of Strategic Influence. It's about helping people solve problems and maximizing your potential as a person. 15:00 In callings in the Church we need to start by thinking of what we want the end result to be. The principle of beginning with the end in mind. 19:45 Influence takes work to really earn it. The title of influence cannot be self proclaimed. The same goes for the title of leader or bishop. It's bestowed on you by the people. 21:30 If you want to have influence then give first. 23:40 How do we find balance in giving? Gary shares a story from his mission. They focused first on making people's day better instead of only focusing on a lesson or people joining the church. 27:00 Servant leadership. A true leader is someone that is barely noticed. There is a lot of ego in leadership and we want to be noticed. We have to be ok with not being recognized for our work. 29:30 Gary shares an experience from his mission in Spain. Not pushing someone into baptism but holding space for them until they were truly ready. 34:00 Gary's six spheres Sphere 1 - Perspective - Counting the costs up front, committing, and not looking back Sphere 2 - Accountability - People trust you Sphere 3 - Relationships - People trust and want to follow you Sphere 4 - Become a leader - You accept the role Sphere 5 - Opportunity to influence people Sphere 6 - Give back - Not just physical things but consoling, listening, and loving others 37:15 The two successful factors of accountability are 1. Accepting personal responsibility. 2. To become responsible and self reliant. 41:30 How to help with apathy and stimulate accountability in an elders quorum 46:30 Gary talks about the new book he is working on. 51:50 What Gary has learned from being a leader Links The Power of Strategic Influence! 10 Success Factors of Highly Influential Leaders GaryCLaney.com TRANSCRIPT coming soon Watch on YouTube Get 14-day access to the Core Leader Library The Leading Saints Podcast is one of the top independent Latter-day Saints podcasts as part of nonprofit Leading Saints' mission to help Latter-day Saints be better prepared to lead. Learn more and listen to any of the past episodes for free at LeadingSaints.org. Past guests include Emily Belle Freeman, David Butler, Hank Smith, John Bytheway, Reyna and Elena Aburto, Liz Wiseman, Stephen M. R. Covey, Julie Beck, Brad Wilcox, Jody Moore, Tony Overbay, John H. Groberg, Elaine Dalton, Tad R. Callister, Lynn G. Robbins, J. Devn Cornish, Bonnie Oscarson, Dennis B. Neuenschwander, Anthony Sweat, John Hilton III,