WeInfuse's Podcast

Episode 73: How to Enthusiastically Embrace Infusion Strategy, Safety, and Analytics with Brenda Matthews, PharmD

Play Episode Listen Later May 21, 2025 17:21

In this episode, we talk with Brenda Matthews, Director of Infusion Strategy at Cencora. Brenda shares her journey into the infusion industry, insights from her deep background in patient safety, and her work helping infusion centers optimize operations with analytics, inventory management, and enterprise strategy. You'll also hear about the exciting partnership between Cencora and WeInfuse—and Brenda's top advice for infusion providers looking to strengthen their safety practices.

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Episode 72: How to Modernize Home Infusion Through Seamless Coordination with Kaila Raimondo

Play Episode Listen Later May 13, 2025 27:13

We're diving into the world of home infusion and specialty pharmacy with Kaila Raimondo, Head of US Markets for AlayaCare. AlayaCare is transforming how care is delivered outside the traditional four walls of a clinic or hospital, and Kaila brings a unique perspective—not just as an industry leader, but also as a former infusion patient. We talk about everything from solving complex logistical challenges with software, to improving the patient experience, to why nurses are the true face of your brand.

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Episode 71: How to Source Specialty Pharmaceuticals Smarter with Layne Martin

Play Episode Listen Later Mar 20, 2025 25:58

In this episode, we talk with Layne Martin, SVP/GM Specialty at Morris & Dickson. Layne shares his journey into specialty pharmaceuticals and insights into smarter purchasing for sustainability of infusion centers.

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Episode 70: How to Increase Cash Recovery with Bruce Gehring and Anne Orrick

Play Episode Listen Later Mar 10, 2025 49:39

In this episode, we talk with Bruce Gehring (Senior Vice President, Business Development) and Anne Orrick (Chief Operating Officer) of Allegiance Group. Bruce and Anne share how to improve the patient revenue cycle. They partner with infusion centers to recover more cash quickly and reduce the resources needed for collecting patient payments.

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Episode 69: How to Improve Efficiency, Reimbursement and Service with Trey Holterman

Play Episode Listen Later Nov 12, 2024 27:55

In this episode, we talk with Trey Holterman, Co-Founder and CEO of Tennr. Trey shares how their automation platform maps endless complexities throughout the patient journey helping infusion centers process patients instantly and get reimbursed for the work they do.

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Episode 68: How to Rapidly Grow by Putting Patients First with Ben Neuberg

Play Episode Listen Later Jul 18, 2024 36:03

In this episode, we talk with Ben Neuberg, Chief Executive Officer of Thrivewell Infusion. Ben shares how his mother's own journey inspired them to create an infusion center for her. This informed the culture at Thrivewell Infusion to always put patients first. Combine this with their approach to prescribers - take the administrative burden off them and build confidence - and it's a recipe to grow.

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Episode 67: How to Transform Nutrition Support in Home Infusion with Marie Groves, MS, RD, LD and Angie Walston, RD, LD, CNSC

Play Episode Listen Later May 30, 2024 36:01 Transcription Available

Welcome to Episode 67 of the WeInfuse podcast! In this enlightening episode, host we sit down with Marie Groves, MS, RD, LD and Angie Walston, RD, LD, CNSC, Co-Founders of Salt and Lyte Nutrition Services. They delve into their journey from clinical dietitians to entrepreneurs, offering invaluable insights on developing successful home parenteral and enteral nutrition programs that ensure excellent patient outcomes and thriving operations. Marie and Angie share their passion for nutrition, the importance of a united team approach, and their innovative strategies for optimizing revenue cycles and sustaining growth in home infusion companies. They also discuss their exciting collaboration with WeInfuse to revolutionize the management of patients needing nutrition support through cutting-edge technology. Tune in to discover how to balance exceptional patient care with efficient operations, and learn practical tips on enhancing your nutrition support services for long-term success. Don't miss this episode filled with expert advice and inspiring stories that can transform your practice!

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Episode 66: How Standards, Education, and Certification Drive Improvement with Luba Sobolevsky, PharmD

Play Episode Listen Later Mar 29, 2024 38:19

In this episode, we talk with Luba Sobolevsky PharmD, Founder, President and CEO of Immunoglobulin National Society. Luba shares how and why IgNS was created, the amazing accomplishments they've made in only 12 years, and exciting news about the creation of a Center of Excellence designation. You'll hear a common theme through this episode. When there was a need in the industry, IgNS sought to fill it – with standards, with education, with scholarships, with whatever patients and caregivers needed.

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Episode 65: How We are Better When We Work Together with David Evans, MBA

Play Episode Listen Later Mar 4, 2024 23:33

In this episode, we talk with David Evans, Chief Executive Officer of Texas Neurology and Founder and Chief Executive Officer of NeuroNet group purchasing organization. David shares a wealth of information regarding both Neurology and the infusion industry with an overarching them of us all doing better when we work together. He covers topics including networking and collaborating across the industry, inventory management, staying focused on patients, having rigorous process, cross training and contingencies for staffing, adapting as treatments evolve, and understanding the economics around infusion.

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Episode 64: How to Use Technology to Expand Patient Access with Joe Baffone

Play Episode Listen Later Dec 7, 2023 27:08

In this episode, we talk with Joe Baffone, Co-Founder and CEO of Annexus Health. Joe will share about the strategic partnership between Annexus Health and WeInfuse where they've integrated technology to work up patients for financial assistance so they can start on their intended therapy without delay and stay on it for as long as clinically appropriate. In addition to the clear benefit for patients, it is also reducing the financial and administrative burden on the infusion team so they can focus on what they love - delivering quality care to patients.

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Episode 63: How to Use Tech to Improve Processes and Reduce Burnout with Julie Cothren, D.Ph.

Play Episode Listen Later Nov 28, 2023 26:52

In this episode, we talk with Dr. Julie Cothren, Sr. Director, Clinical Services of McKesson. Julie is going to tell us about McKesson and WeInfuse's new integration which streamlines insurance eligibility, scheduling, nursing notes, and orders integration. And, Julie shares incredible pearls of wisdom around small improvements having large impacts and avoiding burnout. Her passion for patients and providers is inspiring. And the use of technology to ultimately improve healthcare for both is exciting!

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Episode 62: How to Build a Great Team and a Center That Feels Like Home with Jennifer and Richard Hunt

Play Episode Listen Later Sep 20, 2023 23:03

In this episode, we talk with Jennifer and Richard Hunt, Founders of InfuseCare in Amarillo, Texas. Jennifer serves as the Office Manager and Richard as the CEO. In this episode, Jennifer and Richard will walk you through how they've created a center where they literally infuse care at every touchpoint.

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Episode 61: How to Continuously Learn and Improve Your Center with Cannon Loughry

Play Episode Listen Later Jun 20, 2023 31:42

In this episode, we talk with Cannon Loughry, Chief Operating Officer of TwelveStone Health Partners. Cannon shares how a culture of constant learning and adapting creates a sustainable business that will be around for many years to care for patients.

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Episode 60: How to Keep Strategy and Operations Patient-Focused with Andrew Volk, PharmD, MBA, FACHE

Play Episode Listen Later Jun 8, 2023 23:02

In this episode, we talk with Andrew Volk, PharmD, MBA, FACHE, Senior Vice President of Talis Healthcare. Andrew shares how to grow while keeping a local-feel, ensure strategy and operations never lose focus of patients, and how to support the teams delivering care.

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Episode 59: How Accreditation Drives Operational Excellence with Edie Gigot, RN, MSN, MBA

Play Episode Listen Later Jun 6, 2023 25:27

In this episode, we talk with Edie Gigot, RN, MSN, MBA, Accreditation Program Director of the National Infusion Center Association or NICA. Edie shares great information about operational excellence, process improvement, and how accreditation can help infusion centers.

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Episode 58: How to Simplify Pre-Authorizations with Syam Palakurthy

Play Episode Listen Later May 4, 2023 30:53

In this episode, we talk with Syam Palakurthy, Co-Founder and Chief Executive Officer of SamaCare. Syam shares great insight for streamlining the pre-authorization process to be sure patients don't fall through the cracks. And, he encourages us to lean into process improvement to make a positive impact to patients during a vulnerable time in their life.

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Episode 57: How to Spend More Time with Patients and Less Time on Logistics with Kristin Williams, PharmD

Play Episode Listen Later Apr 27, 2023 20:14

In this episode, we talk with Kristin Williams, Executive Vice President and Chief Health Officer of Hy-Vee, Inc and President of Amber Specialty Pharmacy. Kristin shares all kinds of great information about the specialty medication supply chain and the logistics of white-bagging from specialty pharmacies. Her pearls of wisdom on culture, leadership, and patient experience are inspiring.

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Episode 56: How to Advocate for Infusion Patients with Alicia Barron, LGSW

Play Episode Listen Later Apr 24, 2023 40:00

In this episode, we talk with Alicia Barron, LGSW. Alicia is a social worker with a rich background in healthcare, non-profits, advocacy, and even podcasting about Inflammatory Bowel Disease. She's currently the Executive Director for Infusion Access Foundation and we are so excited to have her on the show. She shares great information about advocacy for our patients (on topics like step therapy), health equity, how we can empower patients, and how we can use the #ShareYourChair campaign to make our infusion centers more approachable and patient friendly. Learn more about Infusion Access Foundation at https://www.infusionaccessfoundation.org/.

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Episode 55: How Standards Deliver Better Patient Care and Improve our Industry with Kaitey Morgan, RN, BSN, CRNI and Monica Parsons, RN, BSN

Play Episode Listen Later Mar 27, 2023 31:06

In this episode, we talk with Kaitey Morgan and Monica Parsons of National Infusion Center Association. If you've been listening to our show for long, you've heard Kaitey in a past episode. Kaitey is the Chief Clinical Officer and Monica is Director of Clinical Education. They really do an amazing job of keeping patients at the forefront and remembering they are the “why” behind process and procedure.

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Episode 54: How to Leverage Technology for Patient Experience with Woody Baum of Local Infusion

Play Episode Listen Later Oct 26, 2022 19:59

Woody Baum, Founder and Chief Executive Officer of Local Infusion shares his infectious enthusiasm for making things better for patients, tips on recruiting and retaining an amazing team, and how they are using technology to improve the experience in their centers.

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Episode 53: How to be Intentional about Regulatory Compliance with Shannon Wiley

Play Episode Listen Later Sep 27, 2022 25:54

Shannon Wiley, Attorney with Bass, Berry & Sims shares great information on being intentional about your business from a regulatory perspective. She covers billing, licensure, supervision, payor contracting, corporate structure, compliance, and even mergers and acquisitions.

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Episode 52: How Innovation and Technology Can Improve Care with Roger Massengale of Eitan Medical

Play Episode Listen Later Aug 3, 2022 20:46

Roger Massengale, Chief Commercial Officer of Eitan Medical shares how innovation, technology, data, interoperability, connectivity, and embracing change can improve the caregiver and patient experience.

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Episode 51: How to Use Technology to Improve Workflows and Patient Experience

Play Episode Listen Later Jul 11, 2022 28:33

Serrah Linares, Vice President of Partner Sales at Change Healthcare, Bryan Johnson, Co-Founder and Chief Executive Officer of WeInfuse, and Cecile Franke, Vice President of Operations at WeInfuse explain how technology can improve workflows, minimize wasted time and reduce hassle for patients.

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Episode 50: How to Support Caregivers and Create a Safe Environment for Medication Administration with Eric Cropp

Play Episode Listen Later May 14, 2022 77:39

Eric Cropp, RPh shares his personal story with a medication error that forever changed his life, how he became a patient safety advocate, and ways we can make medication administration safer for patients and caregivers. Check out previous episodes that share more of this important journey below: Episode 46: How to Enhance Medication Safety for Patients and Caregivers Episode 48: How to Prevent Medication Errors with Chris Jerry of the Emily Jerry Foundation Also, Eric invites caregivers to reach out to him if he can be a resource at (440) 567-9419 or sabsdaddie11192006@gmail.com.

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Episode 49: How to Select Distribution Partners and Negotiate Pricing with Woody Miller of AWP Consulting

Play Episode Listen Later May 6, 2022 22:20

David “Woody” Miller of AWP Consulting walks listeners through lessons learned in sourcing, group purchasing organizations, pricing, and manufacturer rebates for infusion centers.

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Episode 48: How to Prevent Medication Errors with Chris Jerry of the Emily Jerry Foundation

Play Episode Listen Later Apr 5, 2022 35:09

Christopher Jerry of the Emily Jerry Foundation shares the tragic story of an accidental medication error that took his daughter's life. Then, he takes us on a journey of working passionately through advocacy to be part of the solution to preventable medical errors through modification of internal systems, processes, and protocols in medicine. Learn more about the Emily Jerry Foundation at https://EmilyJerryFoundation.org/.

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Episode 47: How to Create a Multidisciplinary Approach to Infusion with Great Processes and Communication with Sarah Feasel-Aklilu of Cardinal Health

Play Episode Listen Later Apr 1, 2022 23:51

Sarah Feasel-Aklilu, DCN, MEd, RD, CNSC, FAND is the National Sales Director – Rheumatology, Gastroenterology, and Multi-Specialty Infusion for Cardinal Health. She offers fantastic insight on a multidisciplinary approach and communication, as well as creating processes and systems to deliver excellent patient care.

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Episode 46: How to Enhance Medication Safety for Patients and Caregivers

Play Episode Listen Later Feb 24, 2022 22:22

Chuck DiTrapano, RPh, Founder and Vice President of Pharmacy Education with RxToolKit, joins us to offer insight on creating systems to enhance the safe administration of medication for both patients and caregivers. To learn more about RxToolKit and their journey for a safer infusion experience, visit https://www.RxToolKit.com/.

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Episode 45: How to Create a Frictionless Patient Experience and More with Chris Cook and Jay Patel of Ivira Health

Play Episode Listen Later Jan 28, 2022 31:47

Chris Cook, Vice President of Specialty Pharmacy and Jay Patel, Founder and CEO of Ivira Health share insights on patient experience, care coordination, revenue cycle management, working with payors, creating a company culture, and contributing to the community.

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