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In this episode, Zachary Yoder, MHA, RN, NEA-BC, FACHE, President, St. Mary Medical Center, Holy Family Medical Center and St. Luke Medical Center, OSF HealthCare, discusses expanding access to care in rural communities, investing in robotics and outpatient services, and preparing for Medicaid and reimbursement pressures. He also shares his approach to culture, patient experience and building OSF HealthCare into a regional destination for specialized care.
In this episode, John W. Wood II, DHA, MBA, FACHE, Chief Executive Officer, PAM Rehabilitation Hospital of Sugar Land, discusses strengthening organizational culture, improving post-acute care outcomes, adopting AI responsibly, and the importance of continuous learning in healthcare leadership.
In this episode, C. Josef Ghosn, EdD, FACHE, President and Chief Executive Officer, AdventHealth University, discusses how AdventHealth University is expanding healthcare education, strengthening the workforce pipeline, and preparing students for high-demand clinical roles.
In this episode, Mark D. Sparta, FACHE, President and Chief Operating Officer, Hackensack Meridian Health, discusses expanding ambulatory care, improving throughput and access, and using technology and AI to meet rising demand. He also shares his approach to building the future healthcare workforce and creating a more seamless patient experience.
In this episode, Bradley S. Talbert, FACHE, Chief Executive Officer, Memorial Health, discusses healthcare economics, workforce redesign and practical AI applications that improve capacity and reduce friction for clinicians and patients. He also shares leadership lessons from his book Built to Decide, emphasizing accountability, staying close to the work and empowering teams to make better decisions.
In this episode, Chris Van Gorder, FACHE, President and Chief Executive Officer, Scripps Health, discusses the growing affordability challenges facing hospitals, including reimbursement pressures, rising costs and California's healthcare affordability regulations.
In this episode, Darin Roark, BSN, MBA, FACHE, President and Chief Operating Officer, Wentworth Douglass Hospital, Mass General Brigham, discusses expanding labor and delivery services, launching a new freestanding emergency department, and bringing high-quality care closer to patients. He also shares leadership lessons on listening to teams, staying focused on the patient, and leading with purpose.
In this episode, Derrick Billups, MSHA, CMRP, FACHE, Vice President of Supply Chain and Support Services at UC Health – Cincinnati, joins the podcast to discuss strategies for minimizing risk and reducing clinical variation across the health system. He also shares how AI is being used to improve demand forecasting, strengthen supply chain resilience, and help organizations make more informed operational decisions in an increasingly complex healthcare environment.
Rund 93 Prozent der Unternehmen haben ihr KI-Budget im letzten halben Jahr überschritten. Und das, obwohl die Kosten pro Anfrage seit Chat GPT-4 um das rund 300-Fache gesunken sind. Im Podcast spricht Holger Hürtgen, Distinguished Partner bei McKinsey und Leiter von QuantumBlack in Deutschland, darüber, warum das kein Widerspruch ist, sondern ein bekanntes ökonomisches Muster: das Jevons-Paradox. Das besagt: Je günstiger eine Ressource wird, desto mehr wird sie genutzt. Die Gesamtkosten wachsen trotz sinkender Einzelpreise. Der promovierte Technomathematiker erklärt, wie Firmen KI künftig gezielt wie Kapital investieren und ab wann sich ein KI-Agent tatsächlich auszahlt.See www.mckinsey.com/privacy-policy for privacy information
When you hear “executive presence,” do you picture someone walking into a boardroom looking polished, confident, and completely certain of what to say?My guest, Mary E. Maloney, sees it differently. Executive presence matters most when you're in the middle of a high-stakes identity shift, such as after a promotion, a career change, the sale of a business, a retirement, or an unexpected ending. Mary calls that in-between space the Keystone Gap: your old identity no longer fits, but the new one hasn't fully locked into place.In this conversation, Mary explains why the real issue in that gap usually isn't a lack of confidence. It's a lack of clarity. Mary shares her Five C's of Identity Shift, the year she struggled to explain who she was without her CEO title, and the boss who pushed her onto a stage before she believed she was ready.In this episode, Mary and I talk about:What executive presence means during a high-stakes transitionWhy identity is the hidden architecture beneath career and leadership changesThe Keystone Gap between releasing an old identity and building a new oneWhy rushing through an identity shift can make the transition harderMary's Five C's of Identity ShiftThe difference between needing more confidence and needing more clarityHow purpose, impact, and your standards for showing up strengthen executive presenceWhat Mary learned after selling her company and taking a year awayHow a reluctant first speech changed the trajectory of her careerWhy authentic stories and knowing your audience matter on stageAbout Our Guest: Mary E. Maloney, FACHE, is a former CEO/CMO turned Master Facilitator who guides senior leaders through high-stakes transitions, helping them clarify and articulate the identity, purpose, and value that will define their next act. Through her signature two-call Brand Declaration® process, she helps leaders sift through decades of experience to name the recurring themes of their value in minutes rather than months. She works with C-suite executives, physician leaders, military officers, founders, and board-level talent through online courses, mastermind cohorts, and 1:1 inplacement/outplacement executive advisory work, and facilitates leadership and strategy retreats for enterprise teams navigating complex change.About Us: The Speaking Your Brand podcast is hosted by Carol Cox. At Speaking Your Brand, we help women entrepreneurs and professionals clarify their brand message and story, create their signature talks, and develop their thought leadership platforms. Our mission is to get more women in positions of influence and power because it's through women's stories, voices, and visibility that we challenge the status quo and change existing systems. Check out our coaching programs at https://www.speakingyourbrand.com. Links:Show notes at https://www.speakingyourbrand.com/484/ Mary's website: https://revealinggenius.com/ Discover your Speaker Archetype by taking our free quiz at https://www.speakingyourbrand.com/quiz/Enroll in our Thought Leader Academy: https://www.speakingyourbrand.com/academy/ Connect on LinkedIn:Carol Cox = https://www.linkedin.com/in/carolcoxMary E. Maloney (guest) = https://www.linkedin.com/in/maryemaloney123/ Related Podcast Episodes:Episode 483: How an I.D.E.A., Not a Topic, Makes You Easier to Refer, Pitch, and BookEpisode 288: A Framework for Creating a Signature Talk for Income and ImpactSpeak with Confidence series
In this episode, Rob Sumter, PhD, FACHE, President, Saint Joseph Hospital; Executive Vice President and Market Chief Operating Officer, Ascension, discusses how disciplined execution, investing in people, and thoughtfully applying AI are driving long-term sustainability. He also shares why staying agile, communicating through change, and keeping patients at the center are essential to successful healthcare transformation.
In this episode, Kelly Haynie, DHA, MPA, FACHE, Chief Executive Officer, Ochsner Medical Center - West Bank Campus, discusses leading through growth, building a strong leadership culture, and preparing healthcare organizations for AI-driven transformation. He shares how AI can improve access, experience, quality and safety while reducing administrative burden and keeping care human.
In this episode, Mary McKenzie, FACHE, Chief Administrative Officer, UVA Physicians Group, shares how AI, virtual care, and thoughtful change management are helping reduce physician burden, expand access, and improve the clinician experience. She also discusses why communication, curiosity, and empathy are essential to leading successful transformation in healthcare.
Barclay Berdan, FACHE, CEO, Texas Health Resources "From Ebola to COVID: 4 Decades of Leadership" full 744 Tue, 04 Aug 2026 22:31:45 +0000 BoMTEZgrmXdpCCxaey8x3Fu2j6GwZBTu business CEO Spotlight business Barclay Berdan, FACHE, CEO, Texas Health Resources "From Ebola to COVID: 4 Decades of Leadership" David Johnson CEO Spotlight 2024 © 2021 Audacy, Inc. Business
In this episode, Ronda Lehman, PharmD, MBA, FACHE, President, Mercy Health Lima, discusses expanding access across rural communities, strengthening recruitment and retention, and using technology and team based care to improve the patient and provider experience. She also shares her perspective on leadership, operational excellence, and preparing health systems for long term growth.
In this episode, Alyssia Crews, MBA, FACHE, Vice President of Orlando Health Cancer Institute, joins the podcast to discuss expanding access to cancer care and improving clinical access for patients across the communities the institute serves. She shares insights on addressing workforce and staffing challenges, as well as the key operational and strategic issues oncology leaders are navigating to deliver high-quality, patient-centered care in a rapidly evolving healthcare landscape.
In this episode, Cody Walker, RN, MSHA, FACHE, President, Baptist Health Medical Center - North Little Rock, discusses improving patient access through operational efficiency, enhancing the patient experience with innovative technology, and preparing for reimbursement and policy changes while expanding specialty care across Arkansas.
In this episode, Kurt Barwis, FACHE, President and Chief Executive Officer, Bristol Health, shares how Bristol Health is preparing for its next chapter through strategic growth, operational discipline, and a planned partnership with UConn Health while navigating reimbursement changes, workforce challenges, and evolving care delivery.
In this episode, Craig Glover, EdD, MBA, MA, FACHE, FACMPE, President and Chief Executive Officer, FamilyCare Health Centers, discusses expanding access through urgent care, community pharmacies, and patient-centered services. He also shares how mission-driven leadership and a strong organizational culture are helping improve care for underserved communities.
In this episode, Frantz M. Berthaud, MPH, FACHE, Senior Vice President, Oncology Services, University Medical Center of El Paso (UMC), discusses why cancer care leaders should measure both return on investment and return on humanity. He also shares insights on expanding oncology capacity, advancing health equity, and building a workforce and culture centered on compassionate, patient-focused care.
In this episode, Amanda Chawla, CMRP, MHA, FACHE, Chief Supply Chain and Post Acute Care Officer, SVP at Stanford Health Care and Stanford Children's Health, discusses the evolving role of supply chain as a strategic driver for healthcare organizations. She shares insights on building resiliency, leveraging data and AI, developing the future workforce, and advancing value-based management to improve efficiency and outcomes.
Welcome back to a special encore presentation of Turn on the Lights! As we continue our transition series, our new host, Dr. Philip, has selected one of our most impactful and widely listened-to conversations from the archives to revisit. He introduces this timely discussion with Chris Van Gorder, which explores how cost shifting, regulatory mandates, and Medicare Advantage risk transfer are pushing healthcare toward structural unaffordability. Summary: Leading a major health system today means juggling patient-first ethics with a financing model that keeps tightening the screws. In this episode, Chris Van Gorder, President and Chief Executive Officer of Scripps Health, explains why health care is becoming structurally unaffordable amid soaring premiums, uncompensated emergency care, and rising input costs. He describes how hospitals have become the default safety net as county systems disappear, while underpayment by Medicare and Medicaid forces cost shifting onto employers and commercially insured patients. Van Gorder also highlights California's seismic rebuilding mandates, which create massive capital pressure without matching reimbursement. He critiques managed care, value-based care, and Medicare Advantage for pushing risk onto providers through prior authorization and denials, recounting Scripps' difficult decision to exit several Medicare Advantage contracts after heavy losses and the downstream impact on patients. Tune in and learn how payment design, intermediaries, and regulation shape what hospitals can sustain and what patients can access. About Chris Van Gorder: Chris Van Gorder, MPA, FACHE, is the President and Chief Executive Officer of Scripps Health in San Diego, where he has led the organization since 2000 after serving as its Chief of Healthcare Operations and COO. A veteran healthcare executive with decades of experience across California hospital systems, he previously held CEO and senior leadership roles at Long Beach Memorial Medical Center, Anaheim Memorial Medical Center, and Little Company of Mary Hospital. Beyond health system leadership, he has served on multiple boards, including Prolacta Bioscience and previously Abiomed and Z-Medica, and he has been active in national and civic service as a commissioner for the U.S. National Commission for UNESCO. He also brings an uncommon public-safety background, including reserve service with the San Diego Sheriff's Department and long-running involvement with California's Emergency Medical Services Authority, earning a Distinguished Service Medal. An educator and author, he teaches at USC and wrote The Front-Line Leader (2014). Things You'll Learn: Healthcare executives are dealing with an unprecedented volume of simultaneous operational, financial, and workforce demands, raising the stakes of everyday decisions. Affordability isn't just a household problem; it's a system design problem that forces hospitals to cover the growing cost of unpaid care. Cost shifting is not a theory; it is the mechanism that pushes public underpayment onto commercial premiums. Regulatory and capital mandates can dramatically raise costs without generating new revenue, especially in California. Medicare Advantage often adds friction through narrow networks, prior authorization, and payment disputes, while shifting risk downhill. Walking away from bad contracts can stabilize a system financially, but it creates real disruption for patients and exposes policy gaps in switching coverage. Resources: Connect with and follow Chris Van Gorder on LinkedIn. Follow Scripps Health on LinkedIn and explore their website! Learn more about your ad choices. Visit megaphone.fm/adchoices
In this episode, Amanda Chawla, CMRP, MHA, FACHE, Chief Supply Chain and Post Acute Care Officer, SVP at Stanford Health Care and Stanford Children's Health, discusses the evolving role of supply chain as a strategic driver for healthcare organizations. She shares insights on building resiliency, leveraging data and AI, developing the future workforce, and advancing value-based management to improve efficiency and outcomes.
In this episode, Chris A. Klay, MA, PT, MHA, FACHE, President and Chief Executive Officer, Southern Illinois Market, Hospital Sisters Health System, shares how physician recruitment, operational efficiency, and improving patient access are fueling growth across the market. He also reflects on his journey from physical therapist to health system leader and the importance of balancing quality, access, and affordability in healthcare.
John M. Fogarty, FACHE, President, Beth Israel Deaconess Hospital–Needham, discusses the major healthcare trends shaping leaders today, including workforce disruption, rising chronic illness, behavioral health needs, and the shift toward community-based care. He also shares how his organization is strengthening employee engagement, embracing AI, and preparing the next generation of healthcare leaders.
Healthcare leaders spend their careers designing better systems for patients, but the work looks different when they have had to move through those systems themselves. For Patrick Makarewich, a diagnosis of HPV-related head and neck cancer transformed familiar operational issues — scheduling, access, support services, staff flexibility, and communication — into deeply personal lessons. His experience reflects a larger reality in cancer care: HPV-linked oropharyngeal cancers have been rising, particularly among middle-aged men, making prevention, early detection, and patient-centered care urgent leadership concerns.How does a cancer diagnosis change the way a healthcare leader thinks about access, empathy, and the people behind every clinical process?On this episode of I Don't Care, host Dr. Kevin Stevenson speaks with Patrick Makarewich, FACHE, Clinical Practice Manager for ENT, Head and Neck Surgery at UT Southwestern Medical Center, about how surviving HPV-related head and neck cancer reshaped his approach to leadership. Their conversation moves from Patrick's diagnosis and treatment experience to clinic operations, workforce retention, generational leadership, patient access, and the cautious but promising role of AI in healthcare documentation and care delivery.What you'll learn…Lived experience can deepen healthcare leadership. Patrick explains that going through cancer treatment gave him insights into patient fear, scheduling friction, support needs, and survivorship that he could not have fully understood from an administrator's seat alone.Staff retention starts with daily leadership. He argues that the most important recruiting happens with the people already on the team, through flexibility, goal-setting, quality interactions, and support for employees' real lives outside work.AI may help reduce provider burden, but healthcare still needs human judgment. Patrick discusses UT Southwestern's creation of a Chief AI Officer role and describes how AI-supported note-taking could help providers with documentation while still requiring accuracy, oversight, and empathy.Patrick Makarewich, FACHE, is a transformational healthcare executive with deep experience in physician practice management, service line leadership, operational improvement, and patient-centered care. He currently leads Otolaryngology/Head and Neck Surgery clinic operations at UT Southwestern, overseeing a large multidisciplinary team while improving patient access, provider efficiency, and employee engagement. Across roles at UT Southwestern, Acclaim Physician Group, JPS Health Network, Children's Health, Cook Children's, Premier, hospice leadership, and Kaiser Permanente/SCPMG-related consulting roles, he has driven service line growth, Lean process improvement, revenue cycle optimization, workforce efficiency, accreditation success, and multimillion-dollar cost savings.
In this episode, Alison Flynn Gaffney, FACHE, Chief Executive Officer at Banner University Medicine Tucson, shares insights into her leadership journey, the importance of culture, collaboration, and high reliability, and strategies for strengthening the healthcare workforce. She also discusses physician training, academic medicine, and Banner's commitment to advancing patient care through innovation and community partnerships.
In this episode, Alison Flynn Gaffney, FACHE, Chief Executive Officer at Banner University Medicine Tucson, shares insights into her leadership journey, the importance of culture, collaboration, and high reliability, and strategies for strengthening the healthcare workforce. She also discusses physician training, academic medicine, and Banner's commitment to advancing patient care through innovation and community partnerships.
Bei Scalable Capital werden die Xetra-Gebühren halbiert. Mehr Infos dazu hier. Chip-Aktien erholen sich, SK Hynix geht heute an die NASDAQ. Qiagen steigt durch Gossip. Schott Pharma hebt Prognose. Deutz kauft Rüstung. AstraZeneca crasht nach Studien-Flop. Pepsi leidet unter US-Konsum. Tata & Computacenter hoch. Susquehanna versichert WM. Wasser ist der vergessene Megatrend. American Water (WKN: A0NJ38) schluckt Essential Utilities zum größten Deal der Branche. Dazu Xylem (WKN: A1JMBU), Japans Reinstwasser-Spezialist Kurita (WKN: 851119) und Veolia (WKN: 501451). Oder einfach per ETF? Alkohol-Aktien am Boden. Nur noch 54% der Amerikaner trinken. Diageo (WKN: 851247) kostet das 13-Fache vom Gewinn, Schnitt liegt bei 21. Neuer Chef halbiert Dividende und will Schulden abbauen. Temporärer Einbruch oder struktureller Wandel? Diesen Podcast vom 10.07.2026, 3:00 Uhr stellt dir die Podstars GmbH (Noah Leidinger) zur Verfügung. Learn more about your ad choices. Visit megaphone.fm/adchoices
Send us Fan MailBehavioral health is no longer a "nice to have"—it's an essential part of delivering high-quality, patient-centered care.In this episode of Medical Money Matters, Jill Arena welcomes healthcare executive and behavioral health expert Ed Speedling (MSW, MHA, FACHE), President of ES Healthcare Consulting. Drawing on decades of leadership experience, Ed shares why integrating behavioral health into primary care is one of the most important opportunities facing medical practices today.Together, Jill and Ed discuss the practical steps practices can take to embed behavioral health services, improve patient outcomes, strengthen care teams, and create a more sustainable model of care. Whether you're in private practice, leading a medical group, or planning for the future of healthcare delivery, this conversation offers valuable insights into treating the whole patient while building a healthier practice.You can reach Ed via LinkedIn at: https://www.linkedin.com/in/ed-speedling-msw-mha-fache/ or via email at: info@eshealthcareconsulting.com His website can be found at: https://eshealthcareconsulting.com/Please Follow or Subscribe to get new episodes delivered to you as soon as they drop! Visit Jill's company, Health e Practices' website: https://healtheps.com/ Subscribe to our newsletter, Health e Connections: https://share.hsforms.com/1FMup6xLPSpeA8hB77caYQwd32sx?hsCtaAttrib=171926995377 Want more formal learning? Check out Jill's newly released course: Physician's Edge: Mastering Business & Finance in Your Medical Practice. 32.5 hours of online, on-demand CME-accredited training tailored just for busy physicians. Promo pricing available now: https://education.healtheps.com/offers/Ry3zfLYp/checkout?coupon_code=PHYSEDGE3000 Purchase your copy of Jill's book here: Physician Heal Thy Financial Self Join our Medical Money Matters Facebook Group here: https://www.facebook.com/groups/3834886643404507/ Original Musical Score by: Craig Addy at https://www.underthepiano.ca/ Visit Craig's website to book your Once in a Lifetime music experience Podcast coaching and development by: Jennifer Furlong, CEO, Communication Twenty-Four Seven https://www.communicationtwentyfourseven.com/
Send us Fan MailMost of us were taught to seek mentors, someone to give us advice. Far fewer of us were taught to build sponsors, the people who advocate for us in the rooms we are not in. That distinction can change the trajectory of your entire career. In this ENCORE conversation, Kele Belton sits down with leadership development expert Lenetra King to break down the real difference between a mentor, an advocate, and a sponsor, and how to cultivate each of these relationships with intention.In this episode of Communicate to Lead, Kele Belton brings back her conversation with Lenetra King, founder of Watch Me EXCEL and author of Unwritten Insights: A Career Playbook for Leaders of Color. Together they unpack one of the most important career distinctions you may never have been taught: the difference between mentors, advocates, and sponsors. Lenetra shares the strategies women and leaders of color can use to build a network of champions who advocate for them in rooms they are not in, address systemic barriers to advancement, and accelerate their careers with intention.A note from Kele: This conversation is being re-released because sponsorship has been one of the top themes on the show this year. If listeners resonated with the solo episodes on sponsorship (like Episode 158: The Sponsorship Gap), this conversation goes deeper by clarifying the distinct roles that mentors, advocates, and sponsors play, and how to cultivate each.What You Will Learn:The exact difference between a mentor, an advocate, and a sponsor, and why understanding it can change the entire trajectory of your career.How to identify which type of relationship you need most right now based on where you are in your career, not which one is easiest to ask for.Why starting with your why creates more powerful connections with mentors and sponsors than starting with what you do.Strategies for women in the workplace to overcome the barriers that quietly keep them out of sponsorship relationships, even when their work is strong.How to build a diverse network of champions, and why diversity in your network matters for both equity and career opportunity.What to do when systemic barriers and biases are blocking your access to the support systems your colleagues take for granted.Your Action Step:Take one step this week toward building the network of champions you need:Audit your current network. Who in your life is a mentor (giving advice)? Who is an advocate (speaking well of you to others)? Who is a sponsor (using their power to open doors for you)? Notice which category is most underdeveloped.Identify one person who could be a sponsor for you, someone with influence in the rooms where decisions about your future get made. Take one small action this week to deepen that relationship, whether a thoughtful message, a shared resource, or a request for a brief conversation.If you are already a leader, audit the other direction. Who are you sponsoring? Whose name are you speaking in rooms they are not in? Make one deliberate sponsorship move this week.Frequently Asked Questions:What is the difference between a mentor, an advocate, and a sponsor?A mentor gives you advice, usually in private conversations where they share their experience and perspective. An advocate speaks well of you to others, signaling to their network that you are someone worth knowing or working with. A sponsor uses their power and influence to open specific doors for you, advocating for your promotion, recommending you for stretch assignments, or putting your name forward for opportunities you do not even know exist. Most professionals have mentors. Far fewer have sponsors. The gap between those two relationships often explains why two equally talented people advance at very different rates.How do you find a sponsor at work?Sponsorship cannot be asked for directly the way mentorship can. Sponsors choose the people they invest in based on observable performance, trust, and a sense that the person is worth their reputational capital. To attract sponsorship, focus on three things: consistently deliver excellent work that is visible to senior leaders, build genuine relationships with people who have influence, and make sure your career goals are known so a potential sponsor knows where to advocate for you.Why are sponsors more important than mentors for career advancement?Mentors help you think more clearly. Sponsors help you move forward. Mentorship gives you advice and perspective. Sponsorship gives you access, opportunity, and advocacy in the rooms where decisions about your career are actually made. Both matter, but research consistently shows that sponsorship is what closes the gap between being a strong performer and being promoted.How can women and leaders of color build sponsorship relationships?The first step is recognizing that systemic barriers exist, and that the absence of sponsorship is often not a personal failing but a structural one. From there, the work is intentional: identify potential sponsors in and beyond your immediate workplace, build relationships through consistent value-add interactions, make your ambitions and goals visible, and look for communities and networks (formal and informal) where sponsorship is being cultivated deliberately.Mentioned in This Episode:Lenetra's book: Unwritten Insights: A Career Playbook for Leaders of ColorSimon Sinek's book: Start with WhyAbout Today's Guest, Lenetra King:Lenetra King, FACHE, ACC, is the founder of Watch Me EXCEL, a leadership development firm dedicated to helping organizations engage and retain talented women and leaders of color at the emerging and senior executive level. She is also the author of Unwritten Insights: A Career Playbook for Leaders of Color. Lenetra works with hospitals, healthcare companies, higher education institutions, and associations to strengthen leadership capacity and drive high-performance cultures.Connect with Lenetra:Website: https://www.watchmeexcel.com/LinkedIn: https://www.linkedin.com/in/lenetra-king/Instagram (personal): https://www.instagram.com/lenetraking/Instagram (business): https://www.instagram.com/watchmeexcel/About Your Host:Kele Belton is a communication and leadership facilitator, coach, and consultant who helps high-performing women in middle management build the communication and leadership strategies that get them recognized, sponsored, and promoted.Connect with Kele:LinkedIn: https://www.linkedin.com/in/kele-ruth-belton/Instagram: https://www.instagram.com/thetailoredapproach/Website: https://thetailoredapproach.comBook a Leadership Strategy Call (30 minutes, complimentary): https://calendly.com/kele-thetailoredapproach/leadership-strategy-call
In this episode, Renée Jensen, FACHE, CEO of Snoqualmie Valley Health, joins the podcast to discuss keeping community health at the forefront of healthcare strategy. She shares her perspective on moving beyond traditional “sick care” to support overall wellness and prevention, while also highlighting key growth initiatives that are helping expand services and strengthen the organization's impact within the community.
On Lessons in Leadership, Steve Adubato and Mary Gamba talk with Mark D. Sparta, FACHE, President, Chief Operating Officer, Hackensack Meridian Health, for a special “Leaders in Healthcare” conversation about leading with empathy, listening to frontline staff, mentoring future leaders, and making decisions with confidence. Then, Steve and Mary are joined by Scott M. Shaw, … Continue reading Lessons in Leadership: Mark Sparta / Scott Shaw and Althea Ford
In this episode of AARC Perspectives, AARC President Dana Evans, MHA, RRT, RRT-NPS, FACHE, FAARC, FNAP, and American Respiratory Care Foundation (ARCF) Chair Carl Hinkson, MSc, RRT, RRT-NPS, RRT-ACCS, FAARC, FNAP, discuss how ARCF is shaping the future of respiratory therapy research, scholarships, international fellowships, and professional excellence. Evans and Hinkson discuss how AARC and ARCF are working together to expand the foundation's reach and impact. Whether through donations, participation in events, or the establishment of awards, there are numerous ways to support this vital organization. Learn more and support ARCF today. Send us your thoughts on this podcastThank you for listening! Learn more at aarc.org
Emergency department performance is often shaped long before a patient is admitted, or discharged. This episode features a presentation from the recently held ROI-Centered Care Summit, a half-day virtual summit produced by Bright Spots Ventures in partnership with TytoCare and the American Telemedicine Association (ATA). In this episode, Robert Sumter, PhD, FACHE, EVP / Market Chief Operating Officer at Ascension Illinois, shares how his team redesigned the emergency department front door to improve patient flow, reduce waiting, and strengthen both operational and financial performance. Rather than treating ED congestion as a staffing problem alone, Ascension focused on redesigning throughput across the full process: front-end intake, middle-care treatment, and back-end disposition and transition. The goal was not simply to move faster, but to build a more coordinated operating model that improves access, creates capacity, and supports a better experience for patients and staff alike. You'll hear how Ascension Illinois: Uses a "pull to full" model to reduce waiting room congestion by moving patients directly into treatment areas Combines triage nurse and provider teamwork to accelerate assessment and initiate care earlier Deploys discharge nurses to free up clinical staff, improve transitions, and arrange PCP follow-up Uses standing order sets, bi-hourly huddles, and dedicated patient transport to reduce bottlenecks and keep patients moving Focuses on "heads in the bed" to move admitted patients to assigned beds in under 30 minutes and preserve ED capacity Key topics covered: Why ED throughput is about more than speed The emergency department as the true front door of the health system Reducing overcrowding, LWOT/AMA, and staff burnout through workflow redesign Connecting patient flow to consumer satisfaction and financial sustainability Building operational discipline without compromising quality of care Ascension reported an average door-to-doc time of 4 minutes and median outpatient throughput under 145 minutes, alongside a broader focus on improving patient experience, reducing overcrowding, stabilizing staffing, and increasing capacity without simply expanding footprint. If you're a hospital operations leader, ED executive, or health system decision-maker working to improve access, throughput, and sustainability, this episode offers a practical look at what it takes to redesign the front door of care in a way that actually performs. Link to Rob Sumter's Presentation: https://www.brightspotsinhealthcare.com/wp-content/uploads/2026/06/Improving-Patient-Access.pdf Bio: Robert Sumter, PhD has more than 25 years of healthcare leadership experience driving operational excellence, strategic growth, and innovation across hospitals and health systems. He currently serves as Market COO for Ascension, where he oversees operations and strategic initiatives focused on improving patient outcomes, financial performance, and care delivery. Prior to Ascension, Robert served with UnitedHealth Group as the Interim Deputy COO and Chief Operating Officer for UnitedHealthcare Community & State. His leadership experience also includes executive roles at Hawaii Pacific Health, Regional One Health in Memphis, Tennessee, and Spectrum Health, where he served as Chief Operating Officer. Throughout his career, he has consistently led initiatives that improved patient satisfaction, reduced hospital length of stay, increased operational efficiency, and enhanced financial performance. Robert is widely recognized for his ability to lead large-scale operational transformations and build high-performing teams focused on delivering quality care and sustainable growth. His expertise spans hospital operations, healthcare strategy, population health, performance improvement, and executive leadership. Thank You to Our Episode Partner, TytoCare. TytoCare enables health systems and plans to deliver high-quality remote exams anytime, anywhere. Their FDA-cleared devices and AI-powered diagnostic platform support virtual specialty care, school-based programs, and home health models, reducing unnecessary ED visits and improving patient experience. To learn more, visit tytocare.com. Schedule a Meeting with a Senior Leader at TytoCare: To explore how TytoCare can help your organization expand virtual specialty access and improve care coordination, reach out to jtenzer@brightspotsventures.com to schedule a meeting. About Bright Spots Ventures: Bright Spots Ventures exists to help healthcare organizations accelerate the adoption of what's actually working. Healthcare does not suffer from a lack of innovation. It suffers from slow adoption, fragmented learning, and limited trust between stakeholders. For example, one health plan or provider may solve a major operational or clinical challenge while others spend the next 5–10 years rediscovering the same answer. We close that gap by creating trusted environments where health plans, providers, and innovators can share practical strategies, operational lessons, and scalable models that drive measurable improvement. Through the Bright Spots in Healthcare podcast, leadership councils, executive roundtables, curated events, and strategic advisory work, we help organizations build credibility, strengthen strategic relationships, and accelerate the spread of proven ideas across healthcare.
In this edition of Lessons in Leadership, Steve Adubato and Mary Gamba talk with Christopher D. Maher, Chairman and Chief Executive Officer, OceanFirst Bank, about community-focused leadership, empowering teams, lifelong learning, work-life integration, and the opportunities and challenges of technology and artificial intelligence. Then, for a special “Leaders in Healthcare” edition, Steve is joined by … Continue reading Lessons in Leadership: Chris Maher and Saad Ehtisham, FACHE
Healthcare isn't short on strategy right now—it's short on people, access, and experienced leadership where it matters most. In Texas alone, more rural hospitals have closed than in any other state over the past decade, leaving entire communities with limited access to care. At the same time, many health systems are realizing they haven't built strong pipelines for the next generation of leaders—making the transfer of real-world experience more critical than ever.So what happens when seasoned executives step away from operational leadership and into academia—and can that shift help solve healthcare's talent and access challenges?The latest episode of I Don't Care focuses on what happens when decades of healthcare leadership experience meets the classroom. Dr. Kevin Stevenson sits down with Dr. Michael Wiggins, Assistant Professor at Texas Tech University Health Sciences Center, to explore his transition from hospital CEO to educator. The conversation spans leadership development, rural health innovation, academic medicine, and the evolving role of technology in care delivery.What you'll learn…Why healthcare leaders need both practical experience and academic grounding to handle modern system complexity.How rural health challenges are reshaping leadership priorities, from access and infrastructure to community-centered care models.What emerging forces—AI, industry consolidation, and financial pressure—mean for the future of healthcare delivery and how leaders must adapt.Dr. Michael Wiggins, DBA, FACHE, is a seasoned healthcare executive with more than 30 years of leadership experience across academic medical centers, pediatric health systems, and community-based care. He has served as President and CEO of nationally recognized children's hospitals, where he led strategic planning, operational excellence, physician partnerships, and philanthropy initiatives to improve care delivery and community health outcomes. Now an Assistant Professor at the Texas Tech University Health Sciences Center, he focuses on developing future healthcare leaders, advancing research, and guiding organizations on strategy, leadership alignment, and performance improvement.
In this episode, Ilan Shapiro, MD, MBA, FAAP, FACHE, Chief Health Correspondent and Medical Affairs Officer and Senior Vice President at AltaMed Health Services, joins the podcast to discuss breaking language barriers in healthcare and closing gaps between patients and providers. He shares how improving communication and cultural understanding can lead to better access, stronger relationships, and improved health outcomes.
In this episode, Ilan Shapiro, MD, MBA, FAAP, FACHE, Chief Health Correspondent and Medical Affairs Officer and Senior Vice President at AltaMed Health Services, joins the podcast to discuss breaking language barriers in healthcare and closing gaps between patients and providers. He shares how improving communication and cultural understanding can lead to better access, stronger relationships, and improved health outcomes.
In this episode, Dennis Campbell II, DHA, RN, FACHE, President, ECU Health Beaufort - a campus of ECHUMC, discusses the future of rural healthcare, workforce development, and expanding access to high-quality care close to home. He also shares leadership insights from his journey as a bedside nurse to hospital president and highlights the importance of purpose-driven leadership, innovation, and community connection.
In this episode, Stephen B. Williams, MD, MBA, MS, FACS, FACHE, Associate Chief Medical Officer, UTMB Clear Lake, Medical Director for High Value Care, UTMB Health System, Chief, Division of Urology, Professor (Tenured), Urology and Radiology, The Robert Earl Cone Professorship, Director of Urologic Oncology, The University of Texas Medical Branch,discusses physician leadership, operational transformation, and the growing impact of artificial intelligence in healthcare.
In this episode, Tanner White, FACHE, CEO of Altru Devils Lake, joins the podcast to discuss the importance of keeping care close to home for rural communities. He shares how bringing specialty providers into local markets can improve access and continuity of care, and reflects on what he anticipates for the future of community healthcare delivery.
In this episode, Michael Cureton, MHA, FACHE, CEO of Sutter Davis Hospital at Sutter Health, joins the podcast to discuss how foundation partnerships are supporting growth and expanding access to care. He shares insights on the expansion of the birthing center, along with Sutter Health's high patient satisfaction and strong employee engagement across the organization.
In this episode of the AARC Perspectives podcast, we dive into the development, goals, and impact of the AARC's 2026-28 Strategic Plan with Dan Garrett, CAE, AARC Executive Director, and Dana Evans, MHA, RRT, RRT-NPS, FACHE, FAARC, FNAP, AARC President. This episode also highlights how AARC leadership and staff are working toward the strategic plan's established goals, and how active committee participation helps transform both your career, the profession as a whole, and the organization. Send us your thoughts on this podcastThank you for listening! Learn more at aarc.org
In this episode, Leslie D. Hirsch, FACHE, President and CEO of Saint Peter's Healthcare System, shares how a mission driven, family like culture and deep CEO engagement drive excellence in quality and patient safety. He discusses leadership accountability, clinical excellence, and how transparency, technology, and continuous improvement shape high performing care environments.
This episode of VHHA's Patients Come First podcast features Dr. Jane Russell, PharmD, MBA, FACHE, the President and Chief Executive Officer of Bath Community Hospital in Hot Springs, VA. She joins for a conversation about her professional journey, the work of Bath Community Hospital as a rural, critical access provider, and more. Send questions, comments, feedback, or guest suggestions to pcfpodcast@vhha.com or contact on X (Twitter) or Instagram using the #PatientsComeFirst hashtag.
In this episode, Selynto Anderson, PhD, FACHE, Chief Community Health and Impact Officer at Lee Health, joins the podcast to discuss the power of community partnerships in improving health outcomes. He shares how his team is working to better serve underserved populations and reduce disparities across the health system through targeted, community-focused initiatives.
In this episode, Marion Spears Karr, FACHE, Managing Partner and Founder of In-FLOW Executives, shares how embedded executive search, authentic gratitude, and flow theory can transform growing healthcare organizations. She discusses building leadership cultures rooted in intentional communication, aligning talent with strengths, and helping emerging leaders thrive by focusing on the skills that put them in flow.
In this episode, William Scott Hurst, MBA, FACHE, CEO and President of PPNHCo Patient Physician Network Holding Co., L.L.C., shares how his 600 provider IPA is confronting payer disparities, scaling operations, and launching a multiple employer welfare arrangement to lower costs for practices and employers. He discusses the future of independent medicine, the need for operational alignment, and why thoughtful leadership must guide AI adoption in healthcare.
In this episode, Paul Hiltz, FACHE, President and CEO of Naples Comprehensive Health, discusses doubling the organization's size while maintaining independence and a top tier focus on quality and access. He shares how strategic partnerships with groups like Hospital for Special Surgery and Northwestern Medicine, along with leadership development initiatives, are strengthening care delivery across Southwest Florida.