Podcast appearances and mentions of christine mchugh

Christine McHugh is an executive coach, consultant, and former Fortune 200 leader with hands-on experience, including 27 years at Starbucks.As a coach, Christine partners with leaders looking to scale their organizations, bringing a wealth of experience in strategic planning, operations, and culture development. She is president of the board for the Green Apron Alliance, a global nonprofit organization for Starbucks alumni. As a fellow runner, how does distance running align with Customer Service? Similar to distance running, it is all about playing the long game. From your time in Customer Service, how important was it to focus both tactfully and strategically? In running, there are times when things don't go as planned. What do you do next? How important is personal development for you? What does it mean to be a servant leader? Are you born with it or can you grow into one? What does community mean to you? Customer Contact Week is the leading event series dedicated to serving professionals within the customer service industry, kicks off its silver jubilee celebration in Las Vegas, Nevada. 25 Years of Shaping Customer Excellence, this year's event returns to Caesars Forum from June 19-22, 2023. CCW is powered by CCW Digital, a division of Customer Management Practice (CMP). Use the code CCWLV_P1N for 20% off all end user passes.ABOUT NICK GLIMSDAHLSubscribe to my bi-monthly newsletterFind Press 1 For Nick on YouTubeFind me on TwitterFind me on LinkedInLISTENER SUPPORTPurchase Nick's books: Reasons NOT to Focus on Employee Experience: A Comprehensive GuideApparel: https://www.teepublic.com/user/press-1-for-nick Support this show through Buy Me A CoffeeBOOK RECOMMENDATIONS:Learn about all the guests' book recommendations here: https://press1fornick.com/books/ BROUGHT TO YOU BY:VDS: They are a client-first consulting firm focused on strategy, business outcomes, and technology. They provide holistic consulting services to optimize your customer contact center, inspiring and designing transformational change to modernize and prepare your business for the future. Learn more: https://www.govds.com/ This podcast is under the umbrella of CX of M Radio: https://cxofm.org/Podcast-Shows/ SPONSORING OPPORTUNITIES:Interested in partnering with the Press 1 For Nick podcast? Click here: https://press1fornick.com/lets-talk/ 

If there's someone who knows Starbucks like the back of her hand, it's Christine McHugh. Christine McHugh is an executive coach, consultant, and the Former Vice President of Customer Service and Operations Services for Starbucks.She first started working as a barista at age 19 and made countless non -traditional career path up the corporate ladder in sales, human resources, learning development, among others, within the organization during her impressive 27-year tenure at Starbucks. She writes about all of this and more in her book “From Barista to the Boardroom: Lessons about Life and Leadership from a Career in Coffee.”, which was published and released in June 2021. It's part autobiography and part business memoir on her personal account where she shares fascinating stories of moments of triumph with a dose of vulnerability and an extra shot of motivation! Christine left Starbucks in 2017 but certainly did not rest on her laurels. You're in for a treat with this one. Sit back, grab a cuppa (preferably Starbucks!) and enjoy!

Christine McHugh is an executive coach, consultant, and former Fortune 200 leader with hands-on experience, including 27 years at Starbucks.As a coach, Christine partners with leaders looking to scale their organizations, bringing a wealth of experience in strategic planning, operations, and culture development. She is president of the board for the Green Apron Alliance, a global nonprofit organization for Starbucks alumni.As a fellow runner, how does distance running align with Customer Service?Similar to distance running, it is all about playing the long game. From your time in Customer Service, how important was it to focus both tactfully and strategically?In running, there are times when things don't go as planned. What do you do next?How important is personal development for you?What does it mean to be a servant leader? Are you born with it or can you grow into one?What does community mean to you?ABOUT NICK GLIMSDAHLSubscribe to my weekly newsletterFind me on TwitterFind me on LinkedInLISTENER SUPPORTPurchase Nick's books: Reasons NOT to Focus on Employee Experience: A Comprehensive GuideApparel: https://www.teepublic.com/user/press-1-for-nick Support this show through Buy Me A CoffeeBOOK RECOMMENDATIONS:Learn about all the guests book recommendations here: https://press1fornick.com/books/ BROUGHT TO YOU BY:VDS: They are a client-first consulting firm focused on strategy, business outcomes, and technology. They provide holistic consulting services to optimize your customer contact center, inspiring and designing transformational change to modernize and prepare your business for the future. Learn more: https://www.govds.com/ This podcast is under the umbrella of CX of M Radio: https://cxofm.org/Podcast-Shows/ SPONSORING OPPORTUNITIES:Interested in partnering with the Press 1 For Nick podcast? Click here: https://press1fornick.com/lets-talk/ 

Josh and Kelvin are on sabbatical in 2022. Enjoy some of our favorite interviews this year. Original show notes

Christine McHugh is the author of the newly released From Barista to Boardroom, a memoir of her 27 years at Starbucks where she started as a barista and rose to the level of vice president. Today, she is an executive coach, consultant, and former Fortune 200 leader with hands-on experience, including twenty-seven years at Starbucks. She partners with leaders looking to scale their organizations, bringing a wealth of experience in strategic planning, operations, and culture development. She is president of the board for the Green Apron Alliance, a global nonprofit organization for Starbucks alumni and is on the advisory board for Sanctuary Studios, a tech enabled wellness concept.  Christine lives in Seattle with her husband, Tate, and son, Nick, and dogs Teddy and Juju. Visit her at www.christinemchughconsulting.com and follow along on her book launch at www.frombaristatoboardroom.com. Social media links: https://www.linkedin.com/in/christine-mchugh-executive/ https://www.instagram.com/christine.mchugh.runs/ https://www.instagram.com/christine.mchugh.consulting/

The Brand Called You is pleased to welcome a very special guest from the United States today. She is a multi-faceted personality with abundant experience. We are pleased to be accompanied by Christine McHugh. Christine is a Coach Consultant and Startup Leader. She's the Former Vice President Customer Service and Operations Services for Starbucks. She is the President of the Green Apron Alliance. Christine is also an author of the book ‘From Barista to Boardroom'. She is passionate about running, cycling and volunteering at the local community market. In an articulate conversation with our host, Christine takes us through her very unique journey. From working in Starbucks for almost 3 decades to transforming herself into a coach, Christine's professional growth is incredibly inspiring. --- Support this podcast: https://anchor.fm/tbcy/support

After 27 years at Starbucks, Christine McHugh hit a wall. Her solution? Take a career pause to find her way to what was next, no matter how unexpected.   Let's keep in touch! Join the 'She Knows the Way' email list. And follow Lara on Instagram @laradalch. Support the podcast at Buy Me A Coffee. (Thank you! We love coffee. :) Resources: Full Episode Notes Buy Me a Coffee: Support Our Women-Produced Independent Podcast

We talk to Christine McHugh about her new book, From Barista to Boardroom, not getting caught up in the shoulds, dwelling on what brings you joy, and lots more. This episode is brought to you by Vitamin K Daily. Get 4 weeks free when you sign up today! Christine McHugh • Website • Book • Running Instagram • Consulting Instagram • LinkedIn More Links • Starbucks • Boeing • Light Watkins

Today, Chase sits down with author and executive, Christine McHugh, to discuss: - Her book From Barista to Boardroom (purchase here: https://www.amazon.com/Barista-Boardroom-Lessons-Leadership-Career/dp/1736558102)- What to expect from her book and what you can learn- Christine's favorite memory as a barista- Learnings in the Boardroom (&& much more!!) Make sure to subscribe for more great, authentic conversations! Share the show with your friends!  Find us on social media:TikTok: @TheMillennialWayInstagram: @_MillennialWayTwitter: @_MillennialWayFacebook.com/itsmillennialtalkitsmillennialtalk.com

Some people seek out leadership. Others find themselves in it. Christine McHugh is one of those individuals who walked the walk right into the top of her industry. Her journey has had ups and downs, but her consistent character and valuing of people paved the way for her success. Christine grew up in a single-parent household. Surrounded by civil servants, it is easy to see how her deeply rooted sense of service and empathy formed. While attending a community college, she interviewed for a position as a barista at Starbucks. After a 30-year career with the company, she rounded out her time with Starbucks in an executive position, literally going from barista to the boardroom; not to mention everything in between. She is currently an entrepreneur, executive coach, author, and runner, just to name a few of the hats she wears. We often explore what makes individuals stand out. What separates them from their peers and causes them to rise? While a role may require specific skill sets, there are a few things that transcend position. Curiosity is foundational. You have to ask questions, so you can understand and discover how to move forward. Taking responsibility for yourself and building your tool belt is key. A leader goes out of their way to learn the ins and outs of how things work and what makes them do well. In the service industry, technology may have changed, but one thing has not. No matter your position, being service-oriented in every arena of life will cause you to stand out among the crowd. The human connection is what truly makes the difference. People build loyalty to a company or brand because of how they are treated.  It is not enough to be fast and efficient. Caring for the person in front of you and welcoming them, and meeting their individual need is what makes companies stand out. Being transactional is not enough. Leaders create culture. That culture is built on what they value, not just what they say. If a leader values empathy, curiosity, and relationship building, their culture will foster these values. A culture that deems these values as important will take them beyond the walls of the company. They will interact with others from this point of value, from coworkers to vendors. Never stop learning. Never stop valuing people. When you care about your people, your organization, and your culture, your vision will take care of itself. Lead with self-awareness, walk in your strength and surround yourself with individuals who can fill in the gaps. Know what you value and lead from that place of strength. If you can take anything away from Christine and apply it immediately, it is this: If you work with a team, go right now and thank them. Thank them for what they do and how they do it. Value them and help build a culture that is founded on value. Rise. Shine. Impact. Be curious, take responsibility, and value others. Resources From Barista to Boardroom: Lessons about Life and Leadership from a Career in Coffee by Christine C. McHugh Connect with Christine LinkedIn:  https://www.linkedin.com/in/christine-mchugh-executive/ Website: https://www.christinemchughconsulting.com/ Website: https://www.frombaristatoboardroom.com/ Instagram: https://www.instagram.com/christine.mchugh.runs/ (running) Instagram: https://www.instagram.com/christine.mchugh.consulting/ (consulting) Blog: https://www.christinemchughconsulting.com/blog Connect with John: www.standoutmovement.com Instagram - https://www.instagram.com/johnwalsh_standout  LinkedIn - https://www.linkedin.com/in/johnrwalshjr  Twitter - https://twitter.com/johnwstandout 

Today on Feminine Roadmap we are talking about creating a midlife clarity project with Christine McHugh. Christine is a former Fortune 200 leader and is now an author of “From Barista to Boardroom: Lessons about Life and Leadership from a Career in Coffee” (out June 1st, 2021). She talks about how her midlife clarity process started with two things she never thought she was capable of, running marathons and writing a book, yet here she is with both of those under her belt. It's through those experiences that she really began to shape her midlife clarity. Christine found herself facing a career change, an empty nest, and not being sure what her next phase of life was going to look like. During a conversation with a running friend she was encouraged to write a book and tell her story. Fortunately for us she took that advice to heart and began to learn how to write a book. Christine shares that journey with us, what it taught her, and what it was like to do that later in life. She found that both running and writing gave her a sense of confidence in herself. She encourages listeners to be open to what could be out there for them in midlife, including and especially those things that might seem impossible or unlikely. If you are ready to begin your midlife clarity project and experience your own great awakening then join us! Grab a cuppa something wonderful, a good friend and get ready to be inspired! Please remember to subscribe, rate and share this podcast. Thank you!

Christine McHugh and Teresa Jones

Today's guest is Christine McHugh. Christine first started working for Starbucks as a barista at 19 years old. Little did she know at that time that it would mark the beginning of her 27-year career at the company. Her first job for Starbucks as a barista was when the company had 37 stores. 25 years later, and she's leading some of the most important strategic initiatives for Starbucks across over 13,000 stores in the US and Canada. So, it's fitting that her up and coming book is titled “From Barista to the Boardroom”, which is expected to be published next year. Christine left Starbucks in 2017 but certainly did not rest on her laurels. Looking for a completely new challenge, she took on the role of Chief Strategy Officer at Tangelo Health, a startup sports chiropractic and rehabilitation company. After successfully expanding their market presence and driving unprecedented revenue growth in her two years there, she left to focus full time on her own consulting firm. Her professional focus today is her consulting firm where she specializes in working with small to medium sized growing businesses in the services industry. Outside of work, Christine is an avid distance runner and is planning to race her fifth marathon next year in Chicago. I should also mention that she serves on the advisory board for Gritlink (which, if you remember, is the company founded by another one of podcast guests, Cortney Jacobsen). In this interview, we get into Christine's time growing up in Alaska, her long career at Starbucks and stint at Tangelo Health, her current work as a consultant, and her passion for distance running. Timestamps 00:02:51 Growing up in Alaska with a family of politicians 00:09:58 Moving to Seattle 00:14:20 Interest in working for Starbucks 00:18:58 Caught up in the growth of Starbucks 00:21:33 Times she thought about leaving Starbucks 00:23:33 Her progression at Starbucks 00:27:12 Standout projects at Starbucks 00:31:40 Why she stayed at Starbucks for all those years 00:33:50 Leaving Starbucks 00:37:43 Importance of having a support system as you grow professionally 00:40:20 Attaching her identity to Starbucks 00:42:05 Biggest takeaways from working at Starbucks 00:43:12 Tangelo Health overview 00:47:25 What she enjoyed most about working at Tangelo 00:50:03 Small company vs large enterprise 00:53:37 Starting her consulting firm 00:58:35 How she helps her clients 01:03:46 Ultimate vision for her firm 01:04:57 Starting her distance running career 01:07:05 Why does she run? 01:09:39 Parallels between marathon training and business 01:12:55 One big goal she'd love to accomplish over the next few years 01:14:34 Her daily routine 01:15:55 Her driving force 01:18:23 Parting career development advice

In this episode, United Educators risk researcher Christine McHugh interviews senior resolutions counsel Rhonda Hurwitz about the recent class action settlement agreement related to concussion management and medical monitoring. The discussion explains the lawsuit that led to the settlement, the settlement’s provisions, and the benefits for institutions which comply with the provisions by the May 18, 2020, deadline.

Sarah and Molly road-tripped to Seattle to host this episode in front of a live (and lively!) audience at Nuun headquarters. Molly is in fine form, cracking countless jokes—be ready to laugh out loud while running! The two #motherrunner guests—Jamie Richard (aka @NurseRunner on Instagram) and Christine McHugh—are Nuun ambassadors, and the conversation covers: --Jamie’s start in running less than a decade ago, yet how she’s already run 33 (and counting!) marathons --How Jamie juggles working as a pediatric E.R. nurse and training --Ultramarathon advice from Jamie, a veteran of numerous 50K and 50-mile races --Running in the rain (hello, Seattle!) --How Christine overcame her fear of running outside --How (and why) Christine spells running “c-o-m-m-u-n-i-t-y” --Anecdotes about being a half-marathon pacer --And, of course, the guests’ favorite flavors of Nuun! To get more info about your symptoms and IBS-C, to to OhMyGut.info/podcast Learn more about your ad choices. Visit megaphone.fm/adchoices

Today on the show I talk to Christine McHugh, film maker and president of New Mexico Women in Film. We talk about: What is being done to address the gender inequality and disparity in Tv and Film and the ReFrame movement. How Christine found herself in film at the age of 50. What's next for… The post https://wellwomanlife.com/156show/ (156 Gender Equity in the Film Industry with Christine McHugh) appeared first on https://wellwomanlife.com (Well Woman Life). Support this podcast

“Grow… By Growing Everyone Around You.” In early 2017, Christine McHugh made a dramatic midlife career transition, leaving Starbucks Coffee after over 27 years to join a small start up, Tangelo Manual Therapy. During her tenure with Starbucks, she rose through the ranks from a part-time Barista to Vice President, reinventing herself at each transformational stage of the company while still staying true to her core. Christine has led teams across broad geographies, up to 100 people in size. Along the way, she learned that one of her top strengths is creating culture and developing people. On today’s episode, Christine shares her insights on developing new leaders. If you are new to a leadership role or are just seeking powerful perspectives, THIS EPISODE IS FOR YOU. You can learn more about Christine at https://www.christinemchughconsulting.com/ Christine often publishes leadership articles on LinkedIn. You can follow her on LinkedIn here

We welcome to the Booth this week the very talented and vibrant Jerre Dye. Recommended by a recent genius guest, Cecelia Wingate, Jerre is a Southerner by birth, having grown up in a small town in Mississippi. He is a playwright, actor, director and opera librettist, now living in Chicago. Fellow Mississippi playwright Beth Henley, whose play Crimes of the Heart earned her a Pulitzer Prize in 1981, praises his lyrical voice and distinctly Southern sensibilities, proclaiming him "a vibrant force in the American theater." Jerre's plays Cicada and Distance were both nominated for Joseph Jefferson awards. First off, Frank tells us about seeing our friend Christine McHugh's one-woman play Parents Must Be Dead at the Greenhouse Theatre. By all accounts, the evening was a smashing success, with a full house and great audience response. Congratulations, Christine! We learn that the somewhat odd title refers to a friend of Christine's preference listing on a dating website. A bit maudlin, but at least he's honest. Gary reminds our listeners that they can hear the Booth One crew interviewed on the Rick Kogan After Hours radio program on the WGN website. To listen to Rick's jaw-droppingly generous words about our show, click here. Jerre takes us through his upbringing, his school days in Memphis, and his foray into acting in Hollywood. Big brother John Dye was his mentor, inspiration and role model. Highlights from his LA days include teaching Lily Tomlin how to clog(!?) and appearing as a dancer in the 1993 film of The Beverly Hillbillies with Jim Varney. His mentor at University of Memphis was Gloria Baxter, who was a classmate and friend of Frank Galati's at Northwestern. As film fans, we love a well-written movie review, even if it's a pan. A couple of snippets from the the recent Keanu Reeves/Winona Ryder film reviewed in the NY Times: "'Destination Wedding' is torture."; "Nothing is as ailing as the screenplay." Almost worth going to see it just for the train wreck! Jerre talks about becoming an opera librettist and how that writing style and process differs from, and is similar to, his playwrighting. He first got involved with opera six years ago doing a project in Memphis creating several different stories about the people who worked at a now-shuttered Sears distribution complex. His opera career has advanced from there to the point where he's now at work on a project called Taking Up Serpents with composer Kamala Sankaram to be presented by Washington National Opera at the Kennedy Center. The piece runs January 11-13 in Washington. Jerre has many other projects in the works and we're excited to see them come to life. As Jerre says, "Everybody's born with a story. It's like a spell." In our Good Times and Bum Times segment, you'll hear about the first raw-meat vending machine now operational in upstate New York (a dream invention for carnivore Gary), and you'll meet Jessie, the foul-mouthed Macaw who shocked rescuers on a London roof top with a barrage of F-bombs. Jerre and the boys play a little Chat Pack and we learn about Olympic dream events, books they would write, and least-favorite education courses they've taken. As always, this segment reveals some fascinating insight into our guest and hosts. Kiss Of Death: Nabi Tajima, recognized as the World's Oldest Person Born in 1900 in Araki, Japan, Ms. Tajima was the last known person born in the 19th century, and one of the few people who could recall a time before World War I. She had nine children and 160 descendents, including great-great-great grandchildren. Nabi Tajima was 117. Read the full Washington Post article here.    

We welcome the remarkably talented actress and stage director Cecelia Wingate to Booth One this week. Hailing from Memphis, TN, Cecelia is a driving force in the vibrant theater scene there. Gary recalls seeing her breathtaking performance in Chicago in the marvelous new play by Evan Linder Byhalia, Mississippi directed by Tyrone Phillips a couple of seasons ago, a performance for which Cecelia won a Joseph Jefferson Award for Best Supporting Actress. Here is a photo from the triumphant opening night at Steppenwolf, which we were so lucky to get to be part of. Cecelia recounts her upbringing in the South, from Georgia to Mississippi to Tennessee. Frank and Gary comment on her smooth and sexy southern drawl, an accent that Americans find the most appealing, according to a YouGov Poll. In aquatic news this week, a trio of thieves pulled off a "shark-napping" at a Texas aquarium by disguising the stolen horn shark as a baby and wheeling it out in a stroller. Known as Miss Helen, the relatively harmless 1.5 foot creature was eventually found in a mock-up aquarium in a local garage and returned unharmed to her home tank. The two men and one woman heist-ers are being held on charges of theft in a San Antonio jail. Before her tremendously successful career as a director took off, Cecelia was the founder and one of four lead singers in a band called The Bouffants for 21 years. The "Premier Party Band of the South", the group has played throughout the United States, including New York, Chicago, Atlanta and Minneapolis. The troupe started out as a girl-group cover band but has since added R&B, Motown and classic Rock & Roll to their repertoire. There's no current plan for a reunion of the original members, but Cecelia won't rule out a comeback should the circumstances arise. We give a shout out to our friend Christine McHugh, who will perform her one-woman show Parents Must Be Dead at the Greenhouse Theater Center, Chicago, on Thursday, August 30. When her parents died within three years of each other she thought she had weathered this milestone life passage as an adult with some measure of ease and grace. Little did she know that the death of parents comes in many forms and with many reverberations. Some of them seismic. In her solo show, Christine explores this landscape that all of us will eventually navigate with raw humor and tender vulnerability. Click here for tickets and information. Cecelia's Porch is a Memphis institution, where creative types and artists gather for informal dialogue, exchange of ideas and just plain fun. Open 365 days a year, it's a come-as-you-are drop-in destination. BYOB and food but be prepared for anything to happen, including singalongs with the neighbors. Gary, Frank, and Betsy are considering a field trip to Memphis to check out this Bloomsbury Group of the South. The boys and Cecelia play a few rounds of Chat Pack, where we learn about the things that make them happiest, and what they'd like to have delivered to their homes each morning. Listeners are reminded that for a donation of $100 or more to the Booth One non-profit in support of fascinating guests and scintillating conversation, legendary journalist and radio host Rick Kogan (Episode 82 guest) will provide an autographed copy of his true-crime book Everybody Pays. Just click the "Donate" button on our website for a quick and easy contribution. Thank you to those of you who have already donated. Your book is on the way!And it's a thriller. Kiss of Death Kathy Kriger - 'Madame Rick' at her Casablanca Cafe During her stint with the American Diplomatic Service, Ms. Kriger found that Rick's Cafe, the cinematic gin joint from the 1942 movie Casablanca, did not actually exist. So she opened her own Rick's Cafe in a converted house in Casablanca's old city, creating "a sanctuary of tolerance," which she felt the cinematic night club represented. Ms. Kriger said that Rick's had been good for her.

Christine McHugh, videographer and director, shares a story of making a legacy documentary with a powerful twist at the end.

Actor, director, improvisor, trainer Christine McHugh shares about her recent projects include the viral video Older Ladies and her new project to capture legacies on video.