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This episode is the concluding segment of our roundtable discussion on building high-performance teams. In part one of this conversation, we discussed the difference between lived versus aspirational values and how to discern healthy from unhealthy tension in our teams and organizations. Today, we're taking it a step further and looking at the importance of humor in our businesses, cultivating mutual accountability and how to live out our values in the midst of challenging circumstances. Joining host and Global Payments HOM, Chris Allen are: multi-dimensional leader and fortune 500 executive, Vince Lombardo, Founder and Chief Strategist at Revisionary, Celine Williams and co-founder and Managing Partner of Mudita (moo-DEE-tah) Venture Partners, Josh Linkner.  Key Points: Understanding Rumbling vs. Feedback  The importance of levity and humor in businesses Cultivating mutual accountability Living your values through adversity  Resources/Links:  Learn More about our guests: Vince Celine  Josh   Follow us on Instagram! Watch Full Episodes of The Entrepreneur's Studio on YouTube. Credits:  The Entrepreneur's Studio is powered by Heartland Payment Systems. Providing nearly 1 million entrepreneurs with the technology to make money, move money, manage employees and engage customers. 

What if the greatest resource in your businesses isn't a strategy, technology, or particular skillset—but the health within your teams and cultural dynamics?   In this 2-part roundtable, we are exploring the value systems of building high performance teams. Building on the foundation of our previous roundtable on transformational leadership, we'll be discussing what it takes to implement transformational leadership on an organizational level, in our businesses and in our teams.  Joining host and Global Payments HOM, Chris Allen are three seasoned leaders whose diverse perspectives bring a wealth of experience and insight: Vince Lombardo, a multi-dimensional leader and fortune 500 executive as the President of Heartland. Celine Williams, Founder and Chief Strategist at reVisionary, a boutique consulting firm providing executive coaching, leadership development, and culture services to human-focused businesses around the world and Josh Linkner, Co-founder and Managing Partner at Mudita Venture Partners, an early-stage venture capital firm investing in groundbreaking technologies.  Key Points: The courage it takes to change  Lived vs. aspirational values Understanding the difference between healthy and unhealthy tension   Resources/Links:  Learn More about our guests: Vince Celine  Josh   Follow us on Instagram! Watch Full Episodes of The Entrepreneur's Studio on YouTube. Credits:  The Entrepreneur's Studio is powered by Heartland Payment Systems. Providing nearly 1 million entrepreneurs with the technology to make money, move money, manage employees and engage customers.

Shop Small is a year-round effort that encourages people to support local businesses and communities, with a special focus on Small Business Saturday. Founded by American Express in 2010, Small Business Saturday has become a nationwide celebration of small businesses. In 2023 alone, U.S. consumers who shopped at independent retailers and restaurants on Small Business Saturday spent an estimated $17 billion. In today's episode, Erin Sweatman of American Express joins us in the studio to share the incredible story of how Shop Small evolved from a single idea into the expansive movement it is today. We'll also explore how social media plays a crucial role in connecting small businesses with the next generation of shoppers. Based on a study from American Express, 73% of Gen Z say they are more likely to shop with a small business when they see them on social media. Tune in to learn practical ways you can get involved by shopping small and how to participate with Small Business Saturday on November 30th, 2024. Key Points: How we can support small businesses  Connecting communities and customers How to get involved with Shop Small  Resources/Links:  Learn More about Shop Small  Follow us on Instagram! Watch Full Episodes of The Entrepreneur's Studio on YouTube. Credits:  The Entrepreneur's Studio is powered by Heartland Payment Systems. Providing nearly 1 million entrepreneurs with the technology to make money, move money, manage employees and engage customers.  Disclosures: [3:05] The total reported projected spending of U.S. consumers who shopped at independent retailers and restaurants on Small Business Saturday in 2023 reached an estimated $17 billion. [10:10] Based on a study from American Express, 73% of Gen Z said that they are more likely to shop with a small business when they see them on social media.

In a world where business leaders are lauded for being cutthroat, Marcus Lemonis does it all with heart and compassion for the “people, process, and product” he aspires to elevate. Marcus Lemonis is a Lebanese-born American businessman, philanthropist and television personality best known for hosting The Profit on CNBC. He has helped numerous companies find success while also expanding his personal brand as a business expert and advocate for entrepreneurs.  In this episode, Marcus shares insights from his entrepreneurial journey and mission to help small businesses thrive. We explore the highs and lows of his career, and how his emphasis on building strong relationships has shaped his business philosophy. Key points: Reshaping how business is done  Betting on yourself, taking chances on people  How recognition and admission of mistakes lead to success Resources/Links:  Learn more about Marcus Lemnois  Follow us on Instagram! Watch full episodes of The Entrepreneur's Studio on YouTube. Credits:  The Entrepreneur's Studio is powered by Heartland Payment Systems. Providing nearly 1 million entrepreneurs with the technology to make money, move money, manage employees and engage customers.

We often think of leadership in terms of externals such as ethical behavior, good communication skills and sound decision making. But true leadership begins from the inside out. Leaders must first recognize and deal with the uglier parts of themselves — emotional blind spots, ego and insecurities. This requires a significant commitment to doing the inner work of transformation.  In this episode of The Entrepreneur's Studio, we are tackling this subject with three remarkable guests: Ryan Estis, a sales and leadership expert who champions human-centered growth for sustainable success; Stephanie Spencer, an Enneagram coach known for guiding individuals and teams through life's toughest challenges; and Dr. Olivia Audrey, a board-certified naturopathic doctor, whose holistic approach to leadership and healing has transformed the lives of CEOs, Fortune 500 executives and global leaders.  Each of our guests, along with The Entrepreneur's Studio host, Chris Allen, share a candid conversation geared to help leaders develop practices that not only modify outward behaviors but foster transformation from the inside out.   Key Points: Developing Self-Awareness Trauma's impact on how we lead Best practices for transformational leadership Resources/Links:  Learn More about our guests. Ryan Estis Dr. Olivia Audrey Stephanie Spencer  __  Follow us on Instagram! Watch Full Episodes of The Entrepreneur's Studio on YouTube. Credits:  The Entrepreneur's Studio is powered by Heartland Payment Systems. Providing nearly 1 million entrepreneurs with the technology to make money, move money, manage employees and engage customers. 

Stephanie J. Spencer is a personal and leadership development coach who utilizes the Enneagram to help clients find new ways forward. She has spent years coaching individuals and teams from around the country, including major universities, local churches, Fortune 500 companies, small businesses and more.  In this episode, Stephanie shares why understanding our core motivations and ways of operating are vital to the success of our businesses and team relationships.    Key Points: Why knowing the way we work can help us improve our work How to Leverage our team's unique contributions to reach common goals  How the Enneagram helps us resolve conflict Resources/Links:  Learn More about Stephanie J. Spencer Download the free PDF resource mentioned in this episode Follow us on Instagram! Watch Full Episodes of The Entrepreneur's Studio on YouTube. Credits:  The Entrepreneur's Studio is powered by Heartland Payment Systems. Providing nearly 1 million entrepreneurs with the technology to make money, move money, manage employees and engage customers.

Ryan Estis is a sales and leadership expert at the forefront of the human-centered growth movement. He has spent his career in the trenches building high-performing teams and a client roster of category-leading brands. As a strategic advisor and former Fortune 500 CRO, he understands that the key to meaningful results lies in elevating people to their highest potential. In this episode, Ryan shares how individuals and organizations can leverage change as a catalyst for growth and maximize their impact by embracing a human-centered approach to sales, leadership and life. Key Points: 3 principles of human-centered leadership How our darkest moments can become our defining moments  Why the best leaders build other leaders Resources/Links:  Learn More about Ryan Estis Follow us on Instagram! Watch Full Episodes of The Entrepreneur's Studio on YouTube. Credits:  The Entrepreneur's Studio is powered by Heartland Payment Systems. Providing nearly 1 million entrepreneurs with the technology to make money, move money, manage employees and engage customers. 

The path of the entrepreneur requires taking calculated risks, developing resilience and an unwavering commitment to strong personal values. Today's episode features a business owner whose Made From Scratch entrepreneurship embodies each of these qualities along with a deep-rooted faith that led her from investing her last five dollars — to creating a multi-city cupcake empire known as The Cupcake Collection. Mignon Francois is known for developing an iconic cupcake flavor that drew long lines of people to her historic Germantown neighborhood in Nashville, Tennessee. The success of her business ignited a new movement to the area for other businesses to move in and take root as well. Mignon's business savvy earned her the titles of “Woman of Legend and Merit” by Tennessee State University, “Family Business of the Year” by Black Enterprise Magazine and “Emerging Business Leader of the Year.” Tune in to hear Mignon's amazing story of courage and resilience and how maintaining the right perspective turns scarcity into opportunities for learning.  Key Points: Financial principles for long term success  How perspective changes the outcome of the experience The essential ingredients for making a great leader Resources/Links:  Learn More about Mignon Francois and The Cupcake Collection  Follow us on Instagram! Watch Full Episodes of The Entrepreneur's Studio on YouTube. Credits:  The Entrepreneur's Studio is powered by Heartland Payment Systems. Providing nearly 1 million entrepreneurs with the technology to make money, move money, manage employees and engage customers. 

Many people think of innovation as taking large, high-risk leaps with no certainty of the outcome.  But what if our big, breakthrough moments were the result of cultivating daily micro-innovations?  Accomplished jazz guitarist and managing partner of Mudita Venture Partners, Josh Linkner believes it's possible.  Josh Linkner is a creative troublemaker. He passionately believes that all human beings have incredible creative capacity, and he's on a mission to unlock inventive thinking and problem solving to help leaders, individuals and communities soar. Josh has been the founder and CEO of five tech companies, which sold for a combined value of over $200 million and is the author of four books including the New York Times Best Sellers, Disciplined Dreaming and The Road to Reinvention. He has invested in and/or mentored over 100 startups and is the founding partner of Detroit Venture Partners. In this episode, Josh shares the fascinating connection between jazz and entrepreneurship and how implementing his simple frameworks can help businesses win at the highest levels.  Key Points: Jazz as the perfect metaphor for business Frameworks for problem solving Mindsets and habits for creating a culture of “micro-innovations”  Resources/Links:  Learn More about Josh Linkner __  Read The Episode Transcript  Follow us on Instagram! Watch Full Episodes of The Entrepreneur's Studio on YouTube. Credits:  The Entrepreneur's Studio is powered by Heartland Payment Systems. Providing nearly 1 million entrepreneurs with the technology to make money, move money, manage employees and engage customers. 

John Mark McMillan is a Platinum-selling singer-songwriter whose career in music spans across two decades. He has worked as an independent artist under his own Lionhawk records with three albums in the Top 200 U.S. charts and four albums in The Top 10 Christian charts. His voice has been featured in film and television, including the trailer for “Terminator: Dark Fate” and “Grey's Anatomy.”  Alongside creating heartfelt lyrics and genre-bending compositions, John Mark is a savvy entrepreneur whose business acumen transcends the music industry and offers applicable insights to business owners and brands alike. In this episode, John Mark drills down to the foundation of what differentiates flourishing businesses from those who don't succeed: Making meaningful connections. Key Points: Operating from your ‘why' as the driving force in business  Growing your social media presence Addressing the loneliness of entrepreneurship  Resources/Links:  Learn More about John Mark McMillan Read The Episode Transcript  Follow us on Instagram! Watch Full Episodes of The Entrepreneur's Studio on YouTube. Credits:  The Entrepreneur's Studio is powered by Heartland Payment Systems. Providing nearly 1 million entrepreneurs with the technology to make money, move money, manage employees and engage customers. 

When Cynt Marshall was hired as the new CEO of the Dallas Mavericks in March 2018, she set her sights on cultural transformation. She envisioned the Mavericks becoming the NBA standard for inclusion and diversity. Her values-based leadership style brought a new level of transparency and evolved the company culture within her first 100 days. In this episode, recorded live at Heartland's Diamond conference, Cynt shares her story of overcoming incredible adversity, from childhood trauma to fighting cancer to becoming the first female CEO in the NBA.  Tune in to hear an inspiring story encouraging you to tackle challenges head-on, embrace diversity and cultivate the resiliency needed to achieve your dreams.  Key Points: Foundations of strong leadership  Facing challenges with integrity Handling criticism with resilience  Resources/Links:  Read The Episode Transcript  Follow us on Instagram! Watch Full Episodes of The Entrepreneur's Studio on YouTube. Credits:  The Entrepreneur's Studio is powered by Heartland Payment Systems. Providing nearly 1 million entrepreneurs with the technology to make money, move money, manage employees and engage customers.

Do you ever wonder why some businesses thrive while others struggle to keep up? One crucial distinction is the ability to understand customers' pain points — and positioning your business to solve the problem. In this episode, bestselling author and business coach Christy Wright explains why gaining clarity on what a customer actually needs is vital to achieving long-term success.  Christy Wright is a certified business coach, dynamic speaker and personal development expert. She served for 12 years as a Ramsey Personality with Ramsey Solutions before taking a leap of faith to venture out on her own.  Christy has been featured on the “Today” show and “Fox News”, as well as Success, Entrepreneur, and Woman's Day magazines. Whether she's running around on stage or running after her kids, challenging leaders or changing diapers, Christy makes the most out of life and encourages others to do the same.  Tune in to gain practical insights and actionable takeaways to help you run and grow a better business.  Key Points: Distinguishing what customers need versus what they think they need. Empathizing with customer's pain points.   Assessing what is right “right now.”  Resources/Links:  Learn More about Christy Wright here. Read The Episode Transcript  Follow us on Instagram! Watch Full Episodes of The Entrepreneur's Studio on YouTube. Credits:  The Entrepreneur's Studio is powered by Heartland Payment Systems. Providing nearly 1 million entrepreneurs with the technology to make money, move money, manage employees and engage customers.

Mike Hearne is a golfer, realtor and creator of “This is Oklahoma,” a podcast that tells stories of Oklahoma's history, culture and the people who call it home. Mike was born in Bridgend, Wales, and moved to Oklahoma in August 2011 to play golf and study Marketing at Southern Nazarene University. He graduated in May 2015, passed his real estate exam and became a realtor. Mike launched “This is Oklahoma” in May of 2018. His podcast has since grown a large, national following including a sponsorship with the Oklahoma Hame of Fame. In this episode, Mike shares his inspirational story of finding his way to success and why it is vital that entrepreneurs learn to harness the power of saying “yes.”  Key Points: Taking unexpected opportunities Building a pipeline of relationships Harnessing the power of saying “yes” Resources/Links:  Learn More about Mike Hearne here Read The Episode Transcript  Follow us on Instagram! Watch Full Episodes of The Entrepreneur's Studio on YouTube. Credits:  The Entrepreneur's Studio is powered by Heartland Payment Systems. Providing nearly 1 million entrepreneurs with the technology to make money, move money, manage employees and engage customers.

In the fast-paced world of digital marketing, keeping up with the latest trends can be overwhelming. From the emergence of AI to evolving customer needs, staying relevant in a changing market requires adaptability and ongoing education.  Tune in to hear digital marketing expert Ines Nasri share valuable insights to help businesses and individuals stay ahead of the curve.   Key Points: The Essential Pillars of Marketing  Leveraging Technology for Small Business Owners  Mindsets and Adaptability Resources/Links:  Learn More about Ines Nasri __  Read The Episode Transcript  Follow us on Instagram! Watch Full Episodes of The Entrepreneur's Studio on YouTube. Credits:  The Entrepreneur's Studio is powered by Heartland Payment Systems. Providing nearly 1 million entrepreneurs with the technology to make money, move money, manage employees and engage customers.

Imagine creating something from scratch that transforms an entire industry. As the founder and CEO of Podchaser, Bradley Davis did just that. Sometimes called “the IMDb of podcasting,” Podchaser is a database connecting podcasters and listeners worldwide. But it didn't exist until Bradley brought his idea to life through persistence and networking— not to mention a little luck. Tune in to hear how Bradley raised $4 million in just 40 days with zero startup experience and no connections in the industry. Key Points: How to get VCs interested in your idea The role of storytelling in fundraising pitches The evolution of the podcasting industry Resources/Links:  Learn More about Bradley Davis. Read The Episode Transcript  Follow us on Instagram! Watch Full Episodes of The Entrepreneur's Studio on YouTube. Credits:  The Entrepreneur's Studio is powered by Heartland Payment Systems. Providing nearly 1 million entrepreneurs with the technology to make money, move money, manage employees and engage customers.

Molly Bloom is an entrepreneur and inspirational speaker whose tumultuous journey through the world of high-stakes poker taught her the importance of integrity and the mindsets needed to bounce back from impossible odds.  In this episode, Molly reflects on the importance of accepting responsibility, seeking forgiveness, and redefining success on her own terms. From facing FBI agents to working with award-winning film director, Aaron Sorkin, Molly's story champions the importance of resilience on the path to entrepreneurship and personal growth. Key Points: Choosing integrity over superficial gain Meditation and Mindsets  Believing in yourself even at rock bottom Resources/Links:  Learn More about Molly Bloom Read the Episode Transcript  Follow Us on Instagram! Watch Full Episodes of The Entrepreneur's Studio on YouTube. Credits:  The Entrepreneur's Studio is powered by Heartland Payment Systems. Providing nearly 1 million entrepreneurs with the technology to make money, move money, manage employees and engage customers.

Molly Bloom is an entrepreneur, an inspirational speaker and the bestselling author of the memoir “Molly's Game”. Her story of transitioning from Olympic-level skier to host of the most exclusive poker club in the world to FBI target was adapted to film by acclaimed screenwriter Aaron Sorkin.  In this two-part series, Molly candidly shares her rise and fall, the concept of effective presence and how to bounce back from the perils of self-betrayal. Key Points: Using self awareness to shape your career Pivoting after the end of a dream  Resilience and starting over  Resources/Links:  Learn More about Molly Bloom Read the Episode Transcript  Follow Us on Instagram! Watch Full Episodes of The Entrepreneur's Studio on YouTube. Credits:  The Entrepreneur's Studio is powered by Heartland Payment Systems. Providing nearly 1 million entrepreneurs with the technology to make money, move money, manage employees and engage customers. 

Lauren Warkentine is an Oklahoma City entrepreneur whose business acumen has led her through the worlds of pharmaceuticals, finance, and finally into custom clothing. However, the common thread linking each of her endeavors is the unwavering pursuit of finding the right solutions.   As the founder and CEO of William & Lauren Custom Clothier, Lauren helps shoppers create confidence through fashion, empowering them to take risks, push fear aside, and step into their purpose. In today's episode, Lauren shares what it was like to take the leap from being the president of a large pharmaceutical company to entering the world of clothing design. She reveals the key insights and strategies that propelled her to success. Key Points: Gaining confidence in business  Solving problems across industries  What makes customers come alive Resources/Links:  Learn More about William and Lauren  __  Read The Episode Transcript  Follow us on Instagram! Watch Full Episodes of The Entrepreneur's Studio on YouTube. Credits:  The Entrepreneur's Studio is powered by Heartland Payment Systems. Providing nearly 1 million entrepreneurs with the technology to make money, move money, manage employees, and engage customers.

Jeff Sheldon is the creative mind behind Ugmonk, a brand renowned for curating quality products that combine form and function. In this episode, Jeff shares his journey of developing a meaningful community around Ugmonk, where every product decision is a collaborative effort with the people who love and live the brand's philosophy.  Tune in as Jeff explains how he built a loyal and engaged community of brand fans and why scaling requires special considerations for community-driven, founder-led businesses. Key Points: Product development and customer feedback  Developing a strong personal brand The pros and cons of scaling Resources/Links:  Learn more about Ugmonk Read the Episode Transcript  Follow us on Instagram! Watch Full Episodes of The Entrepreneur's Studio on YouTube. Credits:  The Entrepreneur's Studio is powered by Heartland Payment Systems. Providing nearly 1 million entrepreneurs with the technology to make money, move money, manage employees, and engage customers.

In a world of rapid technological advancement and constant change, learning to adapt is essential for business growth. But when innovation outpaces traditional strategies, trying to keep up can feel overwhelming.  In this conclusion of our conversation with futurist and tech pioneer, Sam Rad (Samantha Radocchia), we're taking a closer look at the impact of the Age of Acceleration and the mindset shifts needed to succeed. Tune in to hear Sam Rad's insights on the importance of maintaining optimism amidst growing uncertainty, and how emerging technologies can be used for the betterment of our society.  Key Points: The role of governance regarding AI  Using technology to solve societal problems  AI as a tool for augmenting (not replacing) humanity  Resources/Links:  Learn More about Sam Rad Visit The Entrepreneur's Studio  Follow Us on Instagram! Watch Full Episodes of The Entrepreneur's Studio on YouTube. Credits:  The Entrepreneur's Studio is powered by Heartland. Providing nearly 1 million entrepreneurs with the technology to make money, move money, manage employees, and engage customers.

Sam Rad (Samantha Radocchia) is a lifelong student of humanity — a futurist, anthropologist, and entrepreneur. She is the founder of Radical Next, a meta-media studio creating transformative stories, experiences, and media productions that shape a positive future. Her upcoming book by the same name, “Radical Next: Thriving in Times of Radical Change” explores how “radical next ideas” and technologies will transform societies in the decades to come.   In this episode, Sam Rad shares her profound insights on how emerging technologies are transforming societies and how business owners can thrive — even amidst an ever-evolving landscape of radical innovation.  Key Points: How emerging technologies are impacting business Mindset shifts needed to thrive amidst rapid change  How business owners can leverage the age of acceleration  Resources/Links:  Learn More about Sam Rad Visit The Entrepreneur's Studio  Follow Us on Instagram! Watch Full Episodes of The Entrepreneur's Studio on YouTube. Credits:  The Entrepreneur's Studio is powered by Heartland. Providing nearly 1 million entrepreneurs with the technology to make money, move money, manage employees, and engage customers. 

Stephen Rose and his wife Jessica started The Peach Truck in 2012 as a local business selling peaches from the truck bed of their 1964 Jeep Gladiator. Today, The Peach Truck has over 60 booths across Nashville, hosts 25 state tours, and ships products nationwide. In this episode, Stephen discusses the impact of rapid growth, the challenges of distribution, and what it takes to scale a business while continuing to offer the fresh products that set them apart from conventional distribution methods.  Key Points: How to navigate rapid growth  Scale and distribution  The role of technology in a multi-location business Resources/Links:  Learn More about The Peach Truck Read The Episode Transcript  Follow us on Instagram! Watch Full Episodes of The Entrepreneur's Studio on YouTube. Credits:  The Entrepreneur's Studio is powered by Heartland. Providing nearly 1 million entrepreneurs with the technology to make money, move money, manage employees, and engage customers.

Will Guidara is a restaurateur who has been immersed in the industry since the age of thirteen. He's the former co-owner of Eleven Madison Park, which under his leadership received four stars from The New York Times, three Michelin stars, and in 2017 was named number one on the list of the world's top 50 restaurants. Will is also the national bestselling author of the book, “Unreasonable Hospitality”, and he's married to celebrity baker and founder of Milk Bar, Christina Tosi.  In this episode, Will guides us through his commitment to unreasonable hospitality and the importance of moving beyond efficiency to create magical experiences customers will never forget.  Key Points: Recognizing each touchpoint of the customer's journey  The 3 keys to game-changing practices in hospitality   Building the right team, not the best team Resources/Links:  Learn more about Will Guidara Read the episode transcript  Follow us on Instagram Watch The Entrepreneur's Studio on YouTube Credits:  The Entrepreneur's Studio is powered by Heartland Payment Systems. Providing nearly 1 million entrepreneurs with the technology to make money, move money, manage employees and engage customers.

Beginning Tuesday January 16th, we will release our new series of conversations featuring well-known entrepreneurs and authors as well as local entrepreneurs doing something profoundly right.   In Season 3, we are going deeper with our guests to cover topics like product management, marketing, in person, online and high ticket sales, systems, operations and so much more.  Get ready to be inspired as well as come away with tangible, how-to information that you can implement into your business right away.    Subscribe to The Entrepreneur's Studio on the platform of your choice and level up your business today. Visit our website for access to a free, on-demand suite of lessons, tools and tips designed by seasoned business owners who have paved the path, learned from mistakes and gone on to run thriving businesses. If you're ready to level up with easy and effective strategies, this is the place to start.  Follow us on Instagram @theentrepreneurs.studio  Watch our full library of in-studio episodes on Youtube.  Credits:  The Entrepreneur's Studio is powered by Heartland. Providing nearly 1 million entrepreneurs with the technology to make money, move money, manage employees and engage customers.  

In this episode of The Entrepreneur's Studio podcast, host Chris Allen is joined by Executive Vice President of Product, Technology, and Enablement for Heartland, Adam Mitchell. Together, Chris and Adam take a look at emerging trends business owners can anticipate for the new year.  From the evolving role of technology to strategic considerations in everyday operations and customer experience, this episode provides actionable insights to get you moving in the right direction for 2024. Key Points: Adapting to a rapidly changing landscape  Technologies to help small businesses navigate change Cautions and considerations regarding the future of AI  Resources/Links:  Learn more about how Heartland can help you run and grow a better business.  __  Read the episode transcript.  Follow us on Instagram! Watch Full Episodes of The Entrepreneur's Studio on YouTube. Credits:  The Entrepreneur's Studio is powered by Heartland Payment Systems. Providing nearly 1 million entrepreneurs with the technology to make money, move money, manage employees and engage customers.

This season of The Entrepreneur's Studio podcast has brought an extraordinary lineup of entrepreneurs, ranging from business innovators and restaurateurs to philanthropists and trailblazers in technology. This season of The Entrepreneur's Studio podcast has brought an extraordinary lineup of entrepreneurs, ranging from business innovators and restaurateurs to philanthropists and trailblazers in technology.   In this “Reflections” episode, podcast host Chris Allen is joined by Executive Vice President of Product, Technology, and Enablement for Heartland, Adam Mitchell. The two revisit some of the highlights of the season's conversations, including clips from industry giants Danny Meyer, Catarina Fake, Rebecca Minkoff and others!  Key Points: How investing in employees leads to success The value of cross-connecting with other businesses Founder-product fit and the value of empowering customers    

In response to our interview with renowned author and personal development expert, Mel Robbins, we received questions from business owners and entrepreneurs from around the country. In this follow-up episode, Mel responds to these questions one by one, offering her invaluable insights on the mindsets and strategies that can transform your business and your life.    Tune in to gain a fresh perspective and practical advice from Mel's no-nonsense approach to entrepreneurship.  Key Points: Maintaining optimism during difficult times Overcoming self-doubt and imposter syndrome Wellness as a business strategy

Often our greatest hindrances to thriving in business are the mindsets we keep.  In this season finale episode, renowned author and personal development expert, Mel Robbins, leads us on a discovery of reinvention through self-leadership. Mel shares her secrets of overcoming hesitation through her science-backed 5-Second Rule and how we can transform negative mindsets and habits that hold us back in business and in life.  Mel Robbins is the author of the international best-selling books, “The Five Second Rule” and “The High Five Habit” and host of the wildly popular program “The Mel Robbins Podcast”. She is trusted by the world's leading brands and medical professionals who use her research-backed tools in clinical and corporate settings. Mel's TEDx Talk is one of the most popular of all time, with more than 25 million views to date.  Key Points: How to overcome hesitation and take action  Learning to trust your intuition and gut instinct The most important leap you'll ever take in business Resources/Links:  Learn more about Mel Robbins  Discover how The Entrepreneur's Studio can help you run and grow a better business. Read the Episode Transcript  Follow us on Instagram! Watch Full Episodes of The Entrepreneur's Studio on YouTube. Credits:  The Entrepreneur's Studio is powered by Heartland Payment Systems. Providing nearly 1 million entrepreneurs with the technology to make money, move money, manage employees and engage customers.

Erin Lowry is a personal finance expert, speaker, and author of Broke Millennial, a best-selling book series aimed toward helping a generation achieve financial success. In this episode, Erin shares her story of how she became a prominent voice for young entrepreneurs starting out in business and how we can learn to make financial choices based on the lifestyle we want to live.    Tune in to hear Erin dispel money myths and misconceptions and share tips for entrepreneurs on everything from negotiating and pricing to maximizing employee benefits.    Key Points:   Recognizing common financial mistakes  Understanding business structure for solopreneurs  Identifying psychological triggers about money  Resources/Links:  Learn More about Erin Lowry Read The Transcript  Follow us on Instagram! Watch Full Episodes of The Entrepreneur's Studio on YouTube. Credits:  The Entrepreneur's Studio is powered by Heartland Payment Systems. Providing nearly 1 million entrepreneurs with the technology to make money, move money, manage employees and engage customers.

Ryan Leak is a motivational speaker and author with a thriving career centered on embracing failure to accelerate success. Inspired by stories of the world's most successful people, Ryan set off to urge audiences and readers to run toward failure too — by taking risks, trying new things and doing their best to overcome incredible challenges.    Tune in to hear Ryan's inspiring messages, tips on discipline and personal development and why he believes your purpose matters most. Key Points: Why playing it safe might be the riskiest move of all  Meeting the demands of a busy schedule with discipline and self-care Adjusting to new challenges that exist at different tiers of success Resources/Links:  Learn More about Ryan Leak. Thinking about starting your own business? Our free course helps you get from daydream to day one (even if you have no idea how to get started). __  Read the Transcript  Instagram Watch Full Episodes of The Entrepreneur's Studio on YouTube. Credits:  The Entrepreneur's Studio is powered by Heartland Payment Systems. Heartland provides nearly 1 million entrepreneurs with the technology to make money, move money, manage employees and engage customers.

Nick Bayer is an entrepreneur with a passion for bridging the gap between academia and real-world business. When he created his company, Saxbys, in 2005, he didn't consider it to be a coffee company—instead, he considered it to be a hospitality company fueled by great coffee. His immersive training approach, employing students as CEOs, transformed coffee shops into classrooms and became a revolutionizing force in education and business.  In this episode, Nick shares about his mission-driven business model, Saxbys commitment to social responsibility and how their partnerships with universities empower students to thrive as great business leaders.  Key Points: Making Life Better with Educational Entrepreneurship  3 Core Principles of great leadership The social impact of operating as a B-Corp Resources/Links:  Learn More about Nick Bayer Read The Transcript  Instagram Watch Full Episodes of The Entrepreneur's Studio on YouTube. Credits:  The Entrepreneur's Studio is powered by Heartland Payment Systems. Providing nearly 1 million entrepreneurs with the technology to make money, move money, manage employees and engage customers.

Jeni Britton began making ice cream in 1996, as a 22-year-old art history student obsessed with scent. In her spare time, she studied perfuming and experimented with making her own essential oils. On a whim one day, she added cayenne to a tub of chocolate ice cream. When she tasted the combination of cold, sweet and spice, she knew she was going to make ice cream for the rest of her life. The rest is history.     Jeni Britton is an American ice cream maker and entrepreneur. A pioneer of the artisan ice cream movement, she introduced a modern, ingredient-driven style of ice cream making that has been widely emulated across the world but never duplicated.    In this episode, Jeni shares her journey of leaving art school to create an ice cream empire devoted to making the finest ice creams the world has ever known. From her tenacity to take creative risks to the grit and determination to navigate her business through a time of crisis, Jeni's story is an inspiring testament to the power of perseverance, pushing boundaries, and staying true to your entrepreneurial vision.   Key Points:   Starting small and building slowly Taking a hands on approach to building a business Prioritizing people, vision and values Resources/Links:  Learn More about Jeni's Splendid Ice Cream Discover more about The Entrepreneur's Studio Read The Transcript  Instagram Watch Full Episodes of The Entrepreneur's Studio on YouTube.   Credits:  The Entrepreneur's Studio is powered by Heartland Payment Systems. Providing nearly 1 million entrepreneurs with the technology to make money, move money, manage employees and engage customers.

In the world of technology, there is often a prevailing mindset that, ‘if it can exist, then it should exist.' But according to serial entrepreneur and tech pioneer Caterina Fake, this may not always be the case. As a maverick in her industry, Caterina asks the question, “Should this exist?” And if so, what is our ethical responsibility for making it available to the world?  Caterina Fake is known for co-founding the ground-breaking photo sharing platform Flickr as well as having played a pivotal role in the development of foundational AI algorithms through her company, Hunch.  As a member of Yes VC Venture Capital Firm, Caterina invests in pre-seed and seed stage companies, making a significant impact on the entrepreneurial landscape. In today's episode Caterina joins us in-studio to share some of the early stories that shaped her career, mindsets that guide her creative ventures and her unique insights into the future and ethics of technology. Key Points: How Art, Technology & Community intersect The importance of sharing ideas  Caution and Excitement of where AI is headed  

Oklahoma City's ”East Side" had been a social and economic center for African American life but through gentrification and neglect, the area became a marginalized part of town.    In 2016, Jonathan Dodson's Pivot Project selected an abandoned strip mall on Northeast 23rd Street for what would ultimately become the EastPoint Project.   The development at Eastpoint gave activist and award-winning rapper Jabee Williams the opportunity to establish Eastside Pizza House alongside other black business owners in a thriving community atmosphere.    In today's episode, Jabee shares his story of going from entertainer to activist, preserving history and innovating new business models.     Key Points: Creating positive change through creativity and collaboration. Honoring the past while innovating the future Advocating the under-served through community engagement  Resources/Links:  Learn More about Jabee Eastside Pizza House  Read The Transcript  Instagram Watch Full Episodes of The Entrepreneur's Studio on YouTube.   Credits:  The Entrepreneur's Studio is powered by Heartland Payment Systems. Providing nearly 1 million entrepreneurs with the technology to make money, move money, manage employees and engage customers.

Developer Jonathan Dodson left his job as a corporate banker and followed his passion to revitalize Oklahoma City through urban infill and adaptive reuse of commercial property.  His development group, Pivot is committed to creating ethical community development that is the product of public interest and addresses a community need. In today's episode, Jonathan shares his story about how he felt a moral imperative to invest in underserved communities and the challenges he faced in establishing what became an internationally recognized economic revolution. Key Points:  The importance of ethical development principles The impact of gentrification Unorthodox funding methods and creative negotiations   Resources:  Pivot Project   Read The Transcript  Browse our library of conversations with successful entrepreneurs who have been in your shoes.  Credits:  The Entrepreneur's Studio is powered by Heartland Payment Systems. Providing nearly 1 million entrepreneurs with the technology to make money, move money, manage employees and engage customers. 

Christina Tosi is a chef and the founder and CEO of Milk Bar, a unique bakery concept reinventing classics like cereal and birthday cake with plenty of imagination. Creativity is the spirit of Milk Bar and a throughline for everything Christina does, but it can be hard to run a business without some of the traditional, tried-and-true practices. In this episode, Christina takes a deep dive into her creative process, business practices and the four core values which guide her to leading a successful enterprise.  This is part 2 of our conversation with Christina Tosi.    Key Points: Nurturing a creative mindset Streamlining operations  Learning how to bend the rules  Resources/Links:  Connect with Christina Tosi Read The Transcript  Enjoy the podcast? Subscribe and leave a positive review on Apple podcasts.   The Entrepreneur's Studio is powered by Heartland Payment Systems. Providing nearly 1 million entrepreneurs with the technology to make money, move money, manage employees and engage customers. 

Nostalgia was a key driver of Christina Tosi's vision for Milk Bar. As it turns out, the masses share her sentiments. Whether your plan is to make childhood memories the theme of your business or a single item on your menu, Christina feels everyone can benefit by touching customers on a personal level. Christina Tosi is the award-winning chef and founder of Milk Bar, a singular bakery concept that merges her love for down-to-earth, comforting baked treats, culinary expertise and unexpected, creative combinations.  In this episode, Christina shares how she went from being a math major in college to a James Beard recipient, a TV personality and the founder of a bakery empire. This is part 1 of our conversation with Christina Tosi.    Key Points: Nostalgia as a key driver for entrepreneurial pursuits Gut instinct as a business guidepost  What it takes to build a business model that does not exist  Resources/Links:  Connect with Christina Tosi Read The Transcript  Enjoy the podcast? Subscribe and leave a positive review on Apple podcasts.   The Entrepreneur's Studio is powered by Heartland Payment Systems. Providing nearly 1 million entrepreneurs with the technology to make money, move money, manage employees and engage customers.

In part one of our conversation with philanthropist Charles Best, we discussed the 3 Innovations of Crowdfunding, Digital Marketplace and Cause Marketing. In today's concluding segment, we are going to take a deep dive into some of the processes behind those innovations.    We'll find out what motivated Charles to choose the non-profit model, how he raised his operating Capital while still teaching high school and his unique method of value-based screening of potential team members.    Key Points: Benefits of choosing the non-profit model  Value-based screening of potential team members.  The art and science of getting to yes when making a pitch to potential donors.   Resources:  DonorsChoose Book mention: ‘Drunk Tank Pink' by Adam Alter. This is part two of our conversation with Charles Best. Visit theentrepreneurs.studio and subscribe to the podcast for notifications and other exclusive content from The Entrepreneur's Studio.   Credits: The Entrepreneur's Studio is powered by Heartland. Providing nearly 1 million entrepreneurs with the technology to make money, move money, manage employees and engage customers.

Charles Best is the founder of DonorsChoose, a nonprofit organization that connects teachers in need of classroom resources with donors who want to help. Charles launched DonorsChoose in 2000 while teaching history at a Bronx high school. His efforts began as a local, independent passion project among peers but went on to be named one of the 50 most Innovative organizations in the world.  Today, half of all the public schools in America have at least one teacher who has created a classroom project request on DonorsChoose.org, and more than 5 million people have donated, providing books, art supplies, technology and other resources to students in low-income communities. In this episode, Charles shares the story of what motivated him to take on this philanthropic work as well as the unwavering determination that guided him from grassroots marketing techniques to gaining national attention from The New York Times, Newsweek and Oprah.    Key Points: 3 Innovations of crowdfunding, digital marketplace and cause marketing The importance of correct branding from the start Increasing brand awareness through partnerships   This is part one of our conversation with Charles Best.  Resources/Links:  DonorsChoose   The Entrepreneur's Studio is powered by Heartland. Providing nearly 1 million entrepreneurs with the technology to make money, move money, manage employees and engage customers.

Showing up “on time” and “on brand” may look like an easy win from the outside, but underneath outward success is a long journey of perseverance and dedication.  In this episode, fashion icon Rebecca Minkoff shares how she secures out-of-the-box partnerships, handles imposter syndrome and critical feedback, and believes it's important to define success on your own terms.  Key Points include: Separating yourself from your brand  The team sport of partnerships  Wins and losses in the hiring process  This is part 2 of 2.    Resources/Links:  Rebecca Minkoff  Transcript The Entrepreneur's Studio is powered by Heartland Payment Systems, providing nearly 1 million entrepreneurs with the technology to make money, move money, manage employees and engage customers.

Rebecca Minkoff is a fashion designer, podcast host, author and founder of The Female Founder Collective. Though she's known far and wide for her namesake brand of clothing and accessories (including her uber-popular handbags), Rebecca's entrepreneurial path was riddled with character-shaping challenges from the start.  In this episode, Rebecca shares the story of how her hard work, persistence and creativity took her from humble brand beginnings through post-acquisition life today.   Key Points: Staying persistent through challenging times  Cultivating purposeful relationships The importance of handling negative feedback well.   This is part 1 of 2.

Rachel Cope is the founder and CEO of 84 Hospitality Group. She is known for her innovative restaurant concepts and contribution to Oklahoma City's budding food scene. Her flagship restaurant, Empire Slice House is a popular, New York style pizzeria with multiple locations across Oklahoma.  In this episode, Rachel shares the creative beginnings of how Empire Slice House began and how the commitment to quality has sustained her across the years.    

Danny Meyer is a restaurateur and the founder of Union Square Hospitality Group. His claim to fame includes Union Square Cafe, Gramercy Tavern, Shake Shack and other iconic dining institutions.  In this episode, Danny shares with us about what he calls “Enlightened Hospitality” and the importance of how you make your customers feel. This is part 2 of our interview with Danny Meyer. You can Check out Part 1 of this conversation here or watch the full interview on our Youtube channel.    Key Points: Leading with Generosity  Scaling to multiple restaurants Making a place for people to grow Resources/Links:  Union Square Hospitality Group Podcast Website  The Entrepreneur's Studio is powered by Heartland. Making every day work better. 

Danny Meyer is a restaurateur and the founder of Union Square Hospitality Group. His claim to fame includes Union Square Cafe, Gramercy Tavern, Shake Shack and other iconic dining institutions.  In this episode, Danny guides us from his food-obsessed youth and how he almost missed the lifestyle and career of his dreams by not following his passion. His inspiring story highlights the importance of following the spark to discover the best path for you.  This is Part One of our interview with Danny Meyer.    Key Points: The surprise discovery of food as a career path  Going against the grain to do what you love The five steps to “finding the magic.”   Resources/Links:  Union Square Hospitality Group Watch the full interview with Danny Meyer on our Youtube channel. The Entrepreneur's Studio is powered by Heartland. Providing nearly 1 million entrepreneurs with the technology to make money, move money, manage employees and engage customers. 

In Season 2 of the Entrepreneur's Studio podcast, we are going to bring you stories and conversations from leading voices across industries to learn from their mistakes, draw inspiration from their wins, and most importantly, feel supported on a journey that can be a lonely one. Beginning Tuesday March 28th, we will release a new series of bi-weekly episodes featuring well-known entrepreneurs and authors, local entrepreneurs doing something profoundly right and seasoned business owners who have been in your shoes.  The Entrepreneur's Studio Podcast is here to help you make everyday work better.  Subscribe today and get ready to level up your business. Resources:  Subscribe to The Entrepreneur's Studio on Youtube and watch our full library of in-studio episodes.  Visit our website for access to a free, on-demand suite of lessons, tools and tips designed by seasoned business owners who have paved the path, learned from mistakes and gone on to run thriving businesses. If you're ready to level up with easy and effective strategies, this is the place to start.  Find on Instagram @theentrepreneurs.studio  Credits:  The Entrepreneur's Studio is powered by Heartland. Providing nearly 1 million entrepreneurs with the technology to make money, move money, manage employees and engage customers.   Explore our full suite of episodes, tips and tools here.

Bailey Wilson is the founder and CEO of Bondi Bowls, a quickly growing brand and food truck franchise. Bailey started her business at the age of 24 and franchised at month 5. To date, Bondi Bowls has 17 trucks across 8 states, a storefront in downtown Edmond, OK, and 2 kiosks in Oklahoma sporting facilities. In this episode, Bailey shares about: Becoming A Brand On A mission  Passion As A Competitive Advantage Three Values: Faith, Community & Health  Learn More About Bondi Bowls Find us on our socials: Instagram: @theentrepreneurs.studio  Youtube: @theentrepreneursstudio2010 The Entrepreneur's Studio is powered by Heartland.

Life Lessons From A Latino Chef  Aarón Sánchez is an award-winning chef, TV personality, author and philanthropist. He is chef/owner of Johnny Sánchez in New Orleans, and a judge on FOX's hit culinary competition series MasterChef and MasterChef Junior.   Key Points: The Artistry of The Restaurant Business The Importance of Mentorship - And Why You Need It.  Scaling Your Business with Co-packing  Connect with Aaron Sanchez. Watch Full Episodes of The Entrepreneur's Studio on YouTube. The Entrepreneur's Studio is powered by Heartland. Providing nearly 1 million entrepreneurs with the technology to make money, move money, manage employees and engage customers.

Magie Cook is an entrepreneur with purpose. Before becoming the motivational speaker and coach she is today, her journey looked very different.   After someone entered her into a local salsa contest, Magie overcame all odds to leave homelessness and a challenging childhood behind to become a successful salsa brand founder. With zero business education or experience, she used a positive mindset, recognized the opportunities that came her way and figured out everything from sales to distribution the hard way – through trial and error.    We were fortunate enough to speak with Magie to hear about her company's rapid growth, eventual acquisition and how having a purpose and emotional intelligence played a major part.  This is part two of our full interview with Magie Cook. Check out part one of the interview first, if you'd like to catch up before this episode.

Laird Hamilton, a big wave surfing athlete and wellness entrepreneur, doesn't consider himself to be a patient person by nature. But, as pointed out to him by a journalist, his vocation as a surfer was all about patience: waiting for the right weather and the perfect waves.  He believes practicing patience and wellness self-care — whether it's meditation, good sleep  hygiene, nutrition or working out — can provide people with the motivation and hustle they need to succeed and live their best lives. Laird sits down with the Entrepreneur's Studio to share how motivation has shifted during his lifetime, why patience is needed for all things — relationships, wellness and success. This is part 2 of 2 from our conversation with Laird Hamilton. To be the first to be alerted when we drop future episodes of the podcast, be sure to visit theentrepreneurs.studio and SUBSCRIBE for notifications and other exclusive content from The Entrepreneur's Studio. Revisit part 1 of the conversation here.

Two-time Paralympian champion Kaleo Kanahele Maclay and her husband Matthew understand that the only limitations to life are the ones you put on yourself.    Flower and Flour opened at the height of the pandemic; it was risky, with a growing family and finances tight; Kaleo and Matthew share how they managed the pitfalls of a start-up, tips on how they balanced marriage and business success with their faith, fellowship and by focusing on the future.  The Entrepreneur's Studio is proud to share the unstoppable journey of two business partners navigating business leadership challenges and discovering why business is truly a team sport.