Podcasts about pain points

In this episode, Lauren Lewis sits down with Patti Stephen, President of Buffalo Prep and CEO & Co-Founder of C3 Community, for a conversation about leadership, educational equity, workplace culture, and what it means to truly help people thrive. Patti shares her incredible journey from joining Buffalo Prep nearly two decades ago as a part-time special events coordinator to leading one of Western New York's most impactful nonprofit organizations. Along the way, she discovered a passion for creating environments where people feel valued, connected, and empowered to reach their full potential. Together, Lauren and Patti discuss: The Pain Points of stepping into leadership before feeling fully prepared Building a culture rooted in kindness, trust, and connection Why people want to know they matter and that their work has value The role positive psychology plays in leadership and well-being Supporting employees, students, and families as whole people Creating workplaces where people feel cared for, capable, and connected The importance of educational equity and expanding opportunities for students How C3 Community is helping organizations build stronger workplace cultures Patti also shares the story behind Buffalo Prep's incredible growth, from serving a few hundred students to supporting nearly 800 scholars through academic, wellness, leadership, and equity-focused programming. One of the most powerful themes throughout this conversation is the idea of "illuminating brilliance." Patti believes everyone has unique strengths and potential. Sometimes people simply need the right environment, support system, and encouragement to discover it. Whether you are leading a team, navigating a career transition, or looking for ways to create a stronger culture within your organization, this episode is full of practical insights and inspiring perspective. 

Kennst du das auch? Du trackst deinen Zyklus per App, versuchst, in jeder der vier Phasen perfekt auf deinen Körper zu hören und am Ende fühlst du dich trotzdem ausgeliefert. In dieser Folge spreche ich mit Caroline Heinzle darüber, wie wir aus dieser Zyklus-Achterbahn rauskommen. Sie ist frauenzentrierte Pädagogin, Coach für Frauengesundheit und die Gründerin von „Frauenherz“. Sie hält Keynotes und gibt Coachings in Unternehmen, um die größten Pain Points rund um Menstruation, Produktivität und Gesundheit am Arbeitsplatz anzugehen.

In this episode of Ask PwC Singapore, Claressa Monteiro sits down with Tan Kiat How, Senior Minister of State for Digital Development and Information & Ministry of Health, Dr Ng Chin Siau, founder and CEO of Q & M Dental Group, and Kwek So Cheer, partner for Digital Solutions at PwC Singapore, to talk about what AI adoption actually looks like on the ground. Not ambition. The reality. Dr Ng spent millions, trained 40 people, navigated regulatory approvals and managed 300 dentists who did not want to use the tool. Kwek maps out exactly why pilots fail when businesses try to scale them. And SMS Tan explains why buying technology without training your people is the single fastest way to waste your investment. If your business is anywhere on the AI journey, from curious to committed, this conversation will save you time, money and many avoidable mistakes. This episode is produced in collaboration with PwC Singapore. Highlights 00:15 From pilot to scale: why the leap is harder than it looks 01:28 Q & M Dental's AI journey: millions spent, 300 dentists convinced 04:24 The four reasons pilots fail when you try to scale them 09:43 Bringing your people along: culture, training and the human problem 19:43 Governance guardrails: when to build them and why upfront is the only answer More about: Explore the Singapore findings from PwC’s Global AI Performance Study Learn more about PwC Singapore's AI Hub Follow PwC Singapore on LinkedIn -- Now, we want to hear from you! Send us your questions, thoughts, story ideas, and feedback to btpodcasts@sph.com.sg. We’ll look into it for future episodes. --- Podcast written and presented by: Claressa Monteiro (claremb@sph.com.sg) With Tan Kiat How, Senior Minister of State for Digital Development and Information & Ministry of Health, Dr Ng Chin Siau, founder and CEO of Q & M Dental Group, and Kwek So Cheer, partner for Digital Solutions at PwC Singapore Post-production: Claressa Monteiro & Chai Pei Chieh Video production: Studio +65 A podcast by BT Podcasts, The Business Times, SPH Media --- Follow BT Podcasts: Channel: bt.sg/pcOM Apple Podcasts: bt.sg/pcAP Spotify: bt.sg/pcSP YouTube Music: bt.sg/giK9 Website: bt.sg/podcasts Feedback to: btpodcasts@sph.com.sg Do note: This podcast is meant to provide general information only. SPH Media accepts no liability for loss arising from any reliance on the podcast or use of third party’s products and services. Please consult professional advisors for independent advice. --- Discover more BT podcast series: BT Money Hacks at: bt.sg/btmoneyhacks BT Correspondents at: bt.sg/btcobt BT Market Focus at: bt.sg/btmktfocus BT Lens On: bt.sg/btlensonSee omnystudio.com/listener for privacy information.

In this episode of On Call with Insignia Ventures, join us on this call with QingGui Huang (Gui), CEO and co-founder of Konvy, for a wide-ranging conversation on what it means to build a health and beauty e-commerce platform for Southeast Asia in 2026. Now in its 13th year of operations and fresh off a Series B round backed by Cool Japan Fund, Konvy has grown from Thailand's leading beauty e-retailer into a regional multi-channel platform with stores and operations across Thailand, the Philippines, and Malaysia. The discussion explores how shifting consumer behavior, the rise of TikTok Shop, and the growing complexity of omni-channel commerce are reshaping the competitive landscape. Konvy's “matchmaking” thesis, connecting quality global brands with underserved regional consumers, is also finding new relevance as both inbound and outbound brand flows mature across the region. Gui also shares his perspective on AI's complementary role in e-commerce operations, the challenges of cross-border localization, and what a potential public market listing could mean for Konvy's next chapter.Timestamps(0:00): Introduction(2:00): Konvy's Background and the Evolving E-Commerce Landscape(5:00): Konvy as Southeast Asia's Beauty and Health Gateway(7:00): Pain Points for D2C and E-Commerce Brands(9:00): AI as a Complementary Force in E-Commerce(13:00): The Cool Japan Fund Partnership and Inbound Brand Strategy(16:00): Outbound Strategy: Taking Southeast Asian Brands Global(18:00): Omni-Channel Strategy: Balancing Online and Offline(21:00): Localizing for New Markets: Philippines and Malaysia(23:00): Building Global Infrastructure and the Path to Public Markets(26:00): Advice for Entrepreneurs and FoundersAbout Our GuestQingGui Huang, known as Gui, is the CEO and co-founder of Konvy, Thailand's leading health and beauty e-commerce platform. A US-educated Chinese entrepreneur who received his Bachelor's in Management and International Business from Purdue University, Gui built online fashion businesses in Beijing before returning to Southeast Asia in 2011, spotting the opportunity to create a dedicated beauty e-commerce platform in Thailand, where he had spent some of his childhood. He founded Konvy in 2012 with his co-founders, growing it from a 100,000 baht startup in a single rented room into the country's number one beauty retailer, carrying over 1,000 brands and 20,000 products across its own app, major marketplaces, TikTok Shop, and physical retail stores. Konvy has expanded into the Philippines and Malaysia and raised multiple funding rounds, most recently a Series B led by Cool Japan Fund, reflecting the platform's growing role as Southeast Asia's gateway for global beauty brands, both inbound and outbound.Directed by Paulo JoquiñoProduced by Paulo JoquiñoFollow us on LinkedIn for more updates: https://www.linkedin.com/company/insignia-ventures/?viewAsMember=trueThe content of this podcast is for informational purposes only, should not be taken as legal, tax, or business advice or be used to evaluate any investment or security, and is not directed at any investors or potential investors in any Insignia Ventures fund. Any and all opinions shared in this episode are solely personal thoughts and reflections of the guest and the host.

Bob Verlaat and Nick Nijhof are Amsterdam-based entrepreneurs and Co-Founders of Hears, the fast-growing hearing protection brand redefining earplugs through premium design and industry-leading sound clarity. Prior to Hears, the duo successfully scaled luxury sleep wellness brand Dore & Rose to $30M in revenue, building deep expertise in branding, Ecommerce, and consumer behavior. Their entrepreneurial journey has been shaped by creating products that solve real consumer problems while building emotionally resonant brands. After Bob experienced hearing damage and persistent tinnitus from loud music, the pair became increasingly aware of the global problem of noise-induced hearing loss and the lack of earplugs people actually wanted to wear. Existing products compromised sound quality, looked unattractive, and failed to fit seamlessly into modern lifestyles. Driven by that personal frustration, Bob and Nick spent 1.5 years researching and developing Hears from scratch, investing in patented filter technology and an award-winning heart-shaped design focused on preserving natural sound while protecting hearing. Since launching in 2024, Hears has generated $7M in first-year revenue, won the Red Dot Design Award, and partnered with globally recognized brands and venues including Yves Saint Laurent and Pacha Ibiza. In This Conversation We Discuss: [00:32] Intro [00:58] Launching products with clear positioning  [01:31] Solving everyday problems through Ecommerce  [03:14] Leveraging past mistakes to scale faster  [06:33] Episode Sponsor: Klaviyo [08:32] Finding product ideas through personal pain  [09:49] Testing creatives to accelerate growth  [11:01] Balancing brand building with direct sales  [11:57] Leveraging organic content before paid scaling  [13:51] Episode Sponsor: Intelligems [15:52] Optimizing products for global scalability  [19:14] Episode Sponsor: Electric Eye [20:23] Designing products customers instantly notice  [22:20] Protecting products through patented innovation  [23:25] Callout [23:34] Using social proof to increase conversions  Resources: Subscribe to Honest Ecommerce on Youtube Engineered for maximum sound blocking, reduce disruptive noise, helping you fall asleep faster, stay asleep longer and wake up fully rested hears.com/ Follow Bob Verlaat linkedin.com/in/bobverlaat/ Follow Nick Nijhof https://www.linkedin.com/in/nicknijhof/ Book a demo today at intelligems.io/ Migrate and grow more klaviyo.com/honest  Schedule an intro call with one of our experts electriceye.io/connect If you're enjoying the show, we'd love it if you left Honest Ecommerce a review on Apple Podcasts. It makes a huge impact on the success of the podcast, and we love reading every one of your reviews!

Andrea Matta, co-founder of Ideatura, breaks down why construction documentation remains one of the most painful bottlenecks in architecture.  Drawing from his experience working with Revit in real-world projects, he explains how repetitive workflows and manual detailing still dominate despite advanced 3D models. In this conversation, he shares how Ideatura is building AI inside Revit to automate these processes and rethink how architects execute drawings.   key topics Pain points in Revit and construction documentation AI-driven automation in architecture Startup journey of Ideatura Chapters 00:00 Introduction to Andrea Matta and Ideatura 02:30 Pain Points in Revit and Construction Documentation 05:22 The Early Days of Ideatura 08:38 Building a Revit Plugin vs. Standalone Product 12:31 Technical Challenges in Dimensioning 16:41 Navigating the Architectural Market 20:09 Reflections on the Startup Journey 23:28 Closing Thoughts and Community Engagement  

Die meisten Verkäufer glauben, ihre Kunden zu kennen. Tun sie aber nicht. In dieser Folge erfährst du, warum Einkäufer nicht einfach nur billig einkaufen wollen, wie du in 10 Minuten starke Personas erstellst und weshalb unterschiedliche Entscheider völlig unterschiedlich ticken. „Unser Einkäufer will einfach nur den billigsten Preis.“ Wenn du das glaubst, hast du vermutlich schon Deals verloren, ohne zu verstehen warum. Denn die Wahrheit ist: Einkäufer, CEOs, CFOs oder Tech-Leads verfolgen völlig unterschiedliche Ziele, haben unterschiedliche Ängste, Denkweisen und Erwartungen an dich als Verkäufer. Und genau hier liegt einer der grössten Fehler im B2B-Sales:

Change management is the reason most manufacturing improvement projects quietly stall, even when the technical work is sound and the tools are right.Vlad Romanov and Dave Griffith unpack their own change management war stories from across two decades in industrial automation. Vlad frames change management as understanding risk to the business and to every stakeholder, then putting the process in place that lets the organization absorb that risk. Technical feasibility is the easy half of any project. Getting humans to consistently work the new way is the half that wins or loses the budget.Vlad joined Procter & Gamble at a site rated four on P&G's Integrated Work Systems maturity scale, the highest in North America at the time. Every loss event triggered a structured root cause analysis cascade. Operator, mechanic, operations engineer, and only then the engineering department. He later moved to Kraft Heinz, which had purchased the same IWS toolkit from P&G. The tools were on the shelf. The site rating was effectively zero. He had spent his early career learning to use the tools without having to deploy them, and that gap is where most transformation programs die.Dave's lens is more political. Change management starts with one question engineers rarely ask. What is in it for the person you are asking to change? He tells the Joe story, a lead operator with more than 35 years on the floor who interrupted a connected workforce rollout meeting to point out that his team had cycled through every methodology fad of the last two decades. None had stuck. Dave's team asked what hurt the most. Joe kept training new operators who left for a dollar an hour more down the street. The fix was QR codes on equipment linked to procedures Joe recorded once. Joe went from skeptic to evangelist in one session. Find the operator with the deepest tenure, solve their pain, and let them carry the change.The episode is also honest about what well intentioned incentives do when they miss the mark. Vlad walks through an RCA rollout where management offered a fifty dollar gift card to whoever submitted the most reports each week. The team got a stack of paper. None of it shortened downtime. When real process change goes through a plant, throughput typically drops twenty to thirty percent for weeks or months. That cost has to be visible to leadership before the project starts.Two practical heuristics close the episode. As a systems integrator deploying MES and SCADA across food and beverage plants, Vlad could often predict success within the first demo by how the room reacted. Continuous improvement teams leaned in. Whiteboard sites pushed back. Dave reinforces that change has to start at the top. If the executive sponsor blows off steering meetings, the floor reads that signal. Change management is a habit, not a project, and habits are built small. Pick one workflow, prove it works, and let the next one earn its slot.Timestamps0:00 Introduction and Automate trade show preview1:30 Booth commitments: Siemens, Horner, and Tigoor6:00 Dave's Automate session and 4IR booth duty8:10 Predictions for Automate: physical AI, cobots, and the AI conversation13:10 Defining change management in manufacturing22:30 From P&G IWS to Kraft Heinz: tools versus deployment maturity28:30 What is in it for the person you are asking to change35:30 The RCA cascade at P&G compared to no process elsewhere42:30 The fifty dollar gift card incentive that backfired46:00 The Joe story: QR codes solving real operator pain58:30 Reading change management success in the first meeting1:07:00 Start small: the closing takeawayAbout Your HostsVladimir Romanov is a co-host of The Manufacturing Hub Podcast and the founder of Joltek, an independent manufacturing and industrial automation consulting firm specializing in modernization strategy, digital transformation, and workforce development. Joltek works with manufacturers and investors to de-risk modernization and build the internal capability to sustain results.Connect with Vlad: https://www.linkedin.com/in/vladromanov/Want to go deeper? Vlad and the team at Joltek have covered related topics here:Lean Six Sigma: https://www.joltek.com/blog/lean-six-sigma7 Different Root Cause Analysis Techniques in Manufacturing: https://www.joltek.com/blog/7-different-root-cause-analysis-techniques-manufacturingDave Griffith is a co-host of The Manufacturing Hub Podcast and founder of Capelin Solutions, an industrial automation firm helping manufacturers adopt smart manufacturing technology. He brings 15 years of experience in industrial automation and digital transformation.Connect with Dave: https://www.linkedin.com/in/davegriffith23/Subscribe to Manufacturing Hub: https://www.manufacturinghub.liveLinkedIn: https://www.linkedin.com/company/manufacturing-hub-networkYouTube: https://www.youtube.com/@ManufacturingHub

In this episode, Lauren Lewis visits Say Yes Buffalo and sits down with Collin Gehl, Chief Human Resources Officer, for a conversation about career growth, nonprofit leadership, workforce development, and the importance of helping people see what is possible for themselves. Collin shares his journey from earning an English degree at UB to finding his way into human resources through nonprofit work, organizational leadership, and a passion for helping people grow. His path was anything but traditional, and that is exactly what makes this conversation so relatable. Together, Lauren and Collin discuss: Why career paths are rarely linear The importance of mentorship and professional development Building trust as an HR leader How workplace culture impacts retention and employee satisfaction Why employees need career conversations, not just job descriptions Supporting staff as people first, workers second The importance of leadership development inside organizations How Say Yes Buffalo is helping students from early education through workforce development The impact of apprenticeship programs and career exposure opportunities Collin also talks about how Say Yes Buffalo has grown over the years and the incredible work the organization is doing to support students and families throughout Buffalo and now Niagara Falls. What really stands out in this episode is the focus on people. Whether it is supporting employees, mentoring emerging leaders, or helping students discover career opportunities, the conversation keeps coming back to the same idea: people thrive when someone believes in them and gives them the tools to succeed. If you are navigating your own career path, leading a team, or thinking about workplace culture and employee growth, this episode is packed with insight and perspective. 

TAMAKI UNFILTERED - EPISODE 2Parliament is becoming the people's PAIN-POINT.Join us for an honest and candid conversation.We tackle: Immigration Political games Far-right labels The growing frustration across NZGrab a coffee, sit back, take a listen, and comment below

This week, I welcome Lesley Sawhook, owner of Exclusive Travel Partners, to first discuss the latest trending news in the travel industry, including the hantavirus stories dominating headlines, plus summer travel prices and more. Later, Sawhook and I dive into the biggest pain points impacting travel advisors today. From tough clients to uncertainty in the world to chasing commission to onboarding new team members and more, Sawhook shares her insights and advice for fellow travel advisors to grow, learn, and improve their business. The discussion on travel advisor pain points begins at the 15-minute mark. Today's episode sponsor: Tourism Cares Are you ready to use travel as a force for good? Tourism Cares is a global nonprofit helping the travel industry turn sustainability into real, measurable action for communities – and your clients. With free resources and industry programs, Tourism Cares helps you take practical steps toward a more responsible travel business. Because doing good isn’t a trend – it’s the future of travel. Visit TourismCares.org to learn more and become a member today. Have any feedback or questions? Want to sponsor the show? Contact us at Podcast@TravelPulse.com and follow us on social media @TravelPulse.See omnystudio.com/listener for privacy information.

In this episode, Maggie Shea sits down with David Herer, former CEO of ABC-Amega, for a conversation that spans generations of business, international expansion, family dynamics, and what it really takes to lead through uncertainty. David shares the incredible story of how his family business started during the Great Depression and eventually evolved into an internationally recognized company serving major organizations around the world. From building relationships overseas to navigating leadership transitions inside a family business, David gives an honest look at the highs and lows that came with leading a company for decades. Together, Maggie and David discuss: The challenges of working in a multi-generation family business Growing a company internationally before modern technology existed Building trust and relationships across different countries and cultures Navigating conflict between family and business decisions The importance of bringing in outside advisors and leadership support What happens when major clients suddenly disappear Managing through difficult economic periods and uncertainty Knowing when it is time to step away and sell a business David also shares stories about traveling internationally with his father, building global partnerships, and eventually helping lead ABC-Amega to national recognition, including receiving the President's “E Star” Award for export service excellence. What makes this episode so interesting is how honest it is. It is not just about success. It is about pressure, responsibility, family relationships, and learning how to adapt over time. If you are part of a family business, leading a company through change, or thinking about long-term succession planning, this conversation is full of lessons you can take with you.  

“Teil keine Struggles”, “Zeig Dich nicht zu privat”, “Rede nicht über Pains, nur über Ziele – sonst ziehst Du Opfer Typen an”... hast Du auch schon mal gelesen, oder? Lass uns also heute mal darüber sprechen, was es WIRKLICH braucht, um eine kaufbereite Community aus genau Deinen Menschen aufzubauen. Hast Du Lust?Dann viel Spaß bei der Folge! Und wenn Du lernen willst kraftvollen Content zu erstellen, der Deine Menschen abholt und ihnen hilft eine geerdete Entscheidung für Deine Räume zu treffen – dann ist Flügelschlag your place to be. Die nächste Runde startet Ende Mai!

On this episode of The Tudor Dixon Podcast, Tudor sits down with top pollster Nick Weinstein of Cygnal to break down what Americans are really thinking about the biggest political and economic issues shaping the country ahead of the 2026 midterms. From rising grocery and gas prices to the war with Iran, the MAHA movement, immigration enforcement, and growing distrust in institutions, Tudor and Nick dive into the polling data behind today’s headlines. They also discuss the political fallout from the Farm Bill, the debate over pesticides and food safety, why voters are frustrated with both parties, the future of Trump’s coalition, and how Democrats are navigating issues like ICE, crime, and progressive economic policies. Plus, they examine why cities like Seattle are losing major corporations, what the workforce of the future could look like in the AI era, and whether Republicans are on track to lose the House in 2026.See omnystudio.com/listener for privacy information.

Stijn Schmitz welcomes Don Durrett to the show. Don Durrett is Author, Investor, and Founder of Goldstockdata.com. In this comprehensive interview, Durrett provides deep insights into the current economic landscape and his perspective on gold and silver investments. Durrett argues that the global economic system is fundamentally unsustainable, characterized by what he calls “voodoo economics” and modern monetary theory’s approach of continuous money printing. He believes the United States is trapped in a “doom loop” of increasing debt and economic challenges, which creates a compelling case for precious metals investments. Drawing from his two decades of investing experience, Durrett explains his investment philosophy using a pyramid approach. He recommends building a foundation with physical metals, then progressively adding ETFs, major mining companies, mid-tier producers, and finally high-risk exploration stocks. His current portfolio contains 165 stocks, with an expectation of generating a seven to ten-fold return. Durrett is particularly bullish on gold, projecting prices potentially reaching $7,000 and expecting the current bull market to continue through 2028. He anticipates a “fair trade” scenario where gold’s value crosses the S&P 500’s value, indicating a significant market transformation. His investment strategy focuses on finding stocks with exceptional leverage and potential, particularly those that could provide 20x returns at higher metal prices. Regarding the current market, Durrett sees significant opportunities in precious metals miners, especially those with potential for substantial growth. He’s not overly concerned with current production costs, instead focusing on a company’s potential valuation at higher gold and silver prices. He believes many investors and Wall Street are underestimating the potential of gold and silver mining companies. Through his website Goldstockdata.com, Durrett aims to provide investors with comprehensive data and educational resources to help them make informed investment decisions in the precious metals sector. Timestamps: 00:00:00 – Introduction 00:00:41 – Market Overview & Bull Case 00:03:29 – Economic History and Voodoo Economics 00:08:37 – MMT Origins and Doom Loop 00:11:32 – Current Correction Buy Opportunity 00:12:54 – Geopolitical War Impacts Analysis 00:25:45 – Fear Trade and Gold Targets 00:31:18 – Miners & Bull Markets 00:37:04 – Investment Approaches 00:41:44 – Pain Point and Diversification 00:48:35 – Royalty Companies Evaluation 00:51:23 – Goldstockdata.com Overview Guest Links: X: https://x.com/DonDurrett Website: https://www.goldstockdata.com Substack: https://dondurrett.substack.com Amazon Books: https://www.amazon.com.mx/How-Invest-Gold-Silver-Complete/dp/1427650241 Blog Posts: https://seekingalpha.com/author/don-durrett#regular_articles YouTube: https://www.youtube.com/user/Newager23 Don Durrett received an MBA from California State University Bakersfield in 1990. He has worked in IT-related positions for 20+ years. He has been a gold investor since 1991, with a focus on Junior Mining stocks since 2004. Realizing the value of investing in gold and silver and noticing the lack of available material for first-time investors, Don set out to provide information. First, he wrote a book, How to Invest in Gold & Silver: A Complete Guide with a Focus on Mining Stocks. He followed up the book with a website (www.goldstockdata.com) to provide data, tools, and analysis for gold and silver stock investors. His gold and silver mining stock newsletter is widely regarded as one of the best. He is a frequent guest on financial podcasts and a contributor to SeekingAlpha.com.

Joining us today is Sean Travis. Sean is a 14-year veteran of the LA County Fire Department turned eCommerce entrepreneur and founder of Ecom for Heroes, a coaching and training company that helps ambitious entrepreneurs, many of them first responders, build profitable eCommerce brands. His programs have helped graduates average $131K in revenue within 18 months. Sean is also the creator of Kaldon, an AI-powered eCommerce platform that takes someone from product idea to fully launched, branded, marketing-ready business in days instead of months. He lives in Southern California with his wife Lindsey, brand new son Jett, and their dog Nala.Highlight Bullets> Here's a glimpse of what you would learn…. Challenges of scaling seven-figure e-commerce brandsImportance of differentiation and unique value propositions in the marketLeveraging AI to manage complexity and accelerate growthThe "10-80-10 rule" for product development and executionEvaluating when to persist with a project or pivotProduct discovery process and its three modesUtilizing AI for comprehensive marketplace analysis and product viabilityStrategies for expanding existing brands and launching complementary productsEducating the market for unique or nascent productsFinancial and operational metrics for informed decision-making in e-commerceIn this episode of the "Ecomm Breakthrough Podcast," host Josh Hadley interviews Sean Travis, a former LA County firefighter turned e-commerce entrepreneur and founder of Ecom for Heroes. Sean discusses his journey, the challenges of scaling seven-figure brands, and the importance of differentiation in today's market. He introduces "Kaldon," his AI-powered platform that streamlines product development, branding, and marketing. The episode features a walkthrough of Kaldon's capabilities, practical strategies for leveraging AI, and actionable advice for entrepreneurs aiming to build profitable, scalable e-commerce businesses efficiently and effectively.Here are the 3 action items that Josh identified from this episode:Apply the 10-80-10 Rule Own the first 10% (idea) and final 10% (strategy/polish), and delegate or automate the middle 80% using your team or AI. This is how you scale without burning out.Prioritize Revenue-Generating Activities Focus only on work that drives growth—new products, new markets, new channels. Avoid getting distracted by “shiny” AI tools unless they directly increase revenue.Audit Your Time Ruthlessly Track where your time goes. If you're stuck in low-value tasks or optimization work, you'll stay stuck. Shift your time toward high-impact activities that push you past the $1M–$5M “swamp.”Resources mentioned in this episode:Josh Hadley on LinkedIneComm Breakthrough ConsultingeComm Breakthrough PodcastEmail Josh Hadley: Josh@eCommBreakthrough.comTools and Websites"Hello Frank": "00:11:15""Jungle Scout": "00:21:39""Helium 10": "00:21:39""Data Dive": "00:21:39""SEMrush": "00:21:39""ChatGPT": "00:22:29""Alibaba": "00:35:52""Nano Banana 2": "00:38:45""Veo 3": "00:39:31""Freepik": "00:45:15""Higgsfield AI": "00:45:15""Claude AI": "00:45:15""Perplexity AI": "00:45:15"Books"The E-Myth by Michael Gerber": "00:01:04""Buy Back Your Time by Dan Martell": "00:45:01"People"Steve Jobs": "00:04:45""Dan Martell": "00:09:36""Ezra Firestone": "00:01:04""Kevin King": "00:01:04"Videos"Steve Jobs Movie (with Ashton Kutcher)": "00:06:16"Concepts and Frameworks"108010 Rule": "00:04:45""AI Chatbots": "00:12:06""Customer Avatar": "00:27:23""Pain Points": "00:27:23""Blue Ocean Strategy": "00:32:31"Product Ideas"Shift Force": "00:20:44""Wooden Cocktail Smoker": "00:24:04"Analysis and Reports"Product Viability Score": "00:35:08""Market Opportunity Summary": "00:35:08""Competitive Landscape": "00:35:08"Contact Information"Sean (Email: sean@ecomforheroes.com)": "00:46:00""Ecom for Heroes": "00:46:00"Episode SponsorThis episode is brought to you by eComm Breakthrough Consulting where I help seven-figure e-commerce owners grow to eight figures. I started my business in 2015 and grew it to an eight-figure brand in seven years.I made mistakes along the way that made the path to eight figures longer. At times I doubted whether our business could even survive and become a real brand. I wish I would have had a guide to help me grow faster and avoid the stumbling blocks.If you've hit a plateau and want to know the next steps to take your business to the next level, then email me at josh@ecommbreakthrough.com and in your subject line say “strategy audit” for the chance to win a $10,000 comprehensive business strategy audit at no cost!Transcript Area:Sean Travis 00:00:00  But if you want to do this grassroots or you want to do this with actual skill, because any fool can sell something for less. You need to be creative. And that's where 1080 ten rule AI is coming in hard. Helping with that. So like I said, billions of data points. I can't analyze that. So that's what we're super excited about is getting that piece of success.MC 00:00:25  Welcome to the Ecomm Breakthrough podcast. Are you ready to unlock the full potential and growth in your business? You've alr...

264 | Jakob Schell ist das Marketing-Brain hinter Deutschlands größten Newslettern. Wie macht man heute gutes Online Marketing?Hier geht's zu Jakobs neuem Kurs: https://noble-advertising.com/digitaleoptimistenPartner dieser Folge:ebay.comPrüft, wie Live-Commerce euer Business voranbringen kann. Keine Verkaufsprovision für neue Live-Seller in den ersten 6 Monaten. Mehr Infos: ebay.de/startliveClockodoBesseres Time-Tracking jetzt besonders günstig: https://www.clockodo.com/de/optimisten/Mach das 1-minütige Quiz und finde eine Geschäftsidee, die zu dir passt: digitaleoptimisten.de/quiz.Kapitel(00:00) Intro(02:24) – Was Alex falsch gemacht hat (07:08) – Sind Meta Ads in 2026 noch relevant? (17:55) – Der Köder muss dem Fisch schmecken, nicht dem Angler - Storytelling(26:43) – Wann starte ich mit Ads und wie viel Budget brauche ich?(47:42) – Creatives, AI und der Texteck eines Performance Marketers(57:30) – Jakobs neuer Marketing Kurs(62:19) Jakobs beste GeschäftsideeSo erreichst du uns:Sprachnachricht senden: https://www.speakpipe.com/digitaleoptimistenEmail schreiben: alexander@digitaleoptimisten.deLearningsVielfältige Creatives statt Meme-OnlyMemes alleine ziehen nicht die konvertierende Zielgruppe an; Ads brauchen inhaltliche Vielfalt und unterschiedliche Angles, um verschiedene Demografien zu erreichen. Die Fallstudie zeigt, dass Memes zwar gute Klicks bringen, die Conversion-Rate aber oft niedrig bleibt, weshalb Vielfalt der Hebel für Wachstum ist. Ohne unterschiedliche Formate bleibt der Zugang zu größeren Zielgruppen blocked.Ads als LernwerkzeugAds sind kein Wunderhebel; erst Zielgruppe, Pain Points und Product-Mitage-Fit klären, bevor breite Kampagnen starten. Sie können früh als Research genutzt werden, um Feedback aus der Masse zu bekommen und das Produkt entsprechend anzupassen. So ergibt sich eine klare Grundlage für weitere Marketing-Schritte.Primäre Metriken zuerst beachtenPrimäre Metriken wie Kosten pro Kauf, Kosten pro Sign-Up, Anzahl der Sign-Ups, Ad-Spend und Frequenz geben den wichtigsten Aufschluss, ob eine Kampagne läuft. Sekundäre Metriken wie CTR, CPM oder Hook- und Hold-Rates liefern Kontext, sollten aber nicht den Ausschlag geben. Fortlaufend prüfen, ob eine Creative eine hohe Hook-Rate hat, ohne ausreichende Klickrate – dann ist der Call to Action zu prüfen.Authentische Kommunikation und Tribe findenDie Werbung sollte den Menschen hinter dem Bildschirm helfen und nicht egozentrisch wirken; Founders Generated Content stärkt Authentizität. Die Storytelling-Analogie Obi-Wan Kenobi statt Luke Skywalker verdeutlicht, dass der Helfer-bzw. Begleiter-Charakter besser ankommt als die bloße Selbstdarstellung. Daraus folgt eine Marketing-Strategie, die auf Zielgruppen-Bedürfnisse fokussiert und Inhalte entsprechend authentisch vermittelt.Budget-Planung und ROI-DefinitionDie Budgetplanung basiert auf einer ROI-Definition: Break-even-ROAS festlegen und die nötigen Käufe pro Woche bestimmen, damit Ads Sinn machen. Beispiel: 20 Euro pro Kauf bei 200 Euro Ads-Budget pro Woche ergibt rund 10 Käufe pro Woche. Zusätzlich gilt: Die Lernphase endet typischerweise bei etwa 50 Events pro Woche; davor nicht mehr Budget blind hineinballern, sondern gezielt lernen und skalen.KeywordsMeta AdsFacebook AdsInstagram AdsConversion-RateROASwie starte ich Meta Ads als Einsteigerzielgruppe definieren Facebook Werbunglandingpage conversion rate erhöhenpixel tracking Facebook einrichten AnleitungCreativesUser Generated ContentHookAd-Testing

Thema: Vom Anspruch zur Umsetzung: Customer Experience im Service wirksam machen Gäste: Stephan Haller, Managing Partner bei Dr. Fried & Partner, und Florian Plenk, Head Of Technical Support bei BORA. Customer Experience ist im Service längst als entscheidender Erfolgsfaktor angekommen – zumindest auf dem Papier. Doch wie gelingt der Schritt von der Erkenntnis zur konsequenten Umsetzung? In dieser Folge des KVD Service Podcast sprechen Moderator Michael Braun und KVD Geschäftsführer Carsten Neugrodda mit Stephan Haller (Dr. Fried & Partner) und Florian Plenk (BORA) über die Ergebnisse der aktuellen KVD Customer Experience Studie – und darüber, was Unternehmen konkret tun müssen, um CX im Service wirklich wirksam zu machen. Themen dieser Folge: / Customer Experience wird von der großen Mehrheit als strategisch wichtig bewertet – in der Umsetzung bleibt sie jedoch oft unzureichend verankert / Viele Serviceorganisationen glauben, die Erwartungen ihrer Kunden nicht vollständig zu erfüllen – oft ohne diese systematisch zu überprüfen / Service-Daten werden noch viel zu selten gezielt genutzt, obwohl sie der Schlüssel zur Verbesserung der Customer Experience sind / Der größte Hebel für echte Customer Experience liegt im direkten Kundenkontakt – und damit bei den Mitarbeitenden im Service / Begeisterung entsteht nicht nur durch Geschwindigkeit, sondern vor allem durch Kommunikation, Auftreten und das Gesamterlebnis Dazu gibt's konkrete Handlungsempfehlungen aus der Praxis: / Kundenperspektive konsequent einnehmen: Verstehen, welche Erwartungen wirklich bestehen – und wo die größten Pain Points liegen / Customer Journey aktiv gestalten: Alle Touchpoints identifizieren und gezielt auf ein positives Erlebnis ausrichten / Messbarkeit schaffen: Kundenzufriedenheit und NPS systematisch erfassen und als Steuerungsgröße nutzen / Quick Wins umsetzen: Kleine Verbesserungen im Serviceprozess gezielt testen und deren Wirkung messen / Mitarbeitende befähigen: Customer Experience entsteht durch Menschen – Führung, Kultur und Training sind entscheidend Best Practice aus der Folge: BORA zeigt, wie Customer Experience im Service funktionieren kann; mit klarer Kundenorientierung, konsequenter Ausrichtung aller Touchpoints und dem Anspruch, Kunden nach einem Serviceeinsatz begeisterter zurückzulassen als zuvor. Die Studie gibt's auf www.service-verband.de. Den KVD ServicePodcast gibt's jeden Monat neu!

You trace Dan Chantrey's path from drummer dad influence to choosing music over football, and quickly see the real lesson: the game has flipped. You're no longer playing gigs to sell music, you're using music to sell gigs. From record deals fading to booking agents becoming the new gatekeepers, you learn why every band feels like it's on the brink and how surviving means thinking beyond the stage. GIGNITE emerges as the modern answer, a virtual tour manager that helps you route tours, analyze audiences, and break into new markets with data instead of guesswork. If you want to grow, you stop hoping for “yes” and start building a system that makes it inevitable. You rethink what it means to be a working musician: your brand matters as much as your chops, your off-stage work is where the money lives, and yes, it's okay to get paid for your art. From finding sponsors in your local pizza joint to solving real-world problems like parking the van and booking rooms, you're shown how to remove friction and scale your gig life intelligently. The stories drive it home: don't punish the audience that showed up, audition gigs still sting, and your toughest hometown show might teach you the most. The throughline is clear: treat this like a business, leverage the tools, and Always Be Performing. 00:00:00 Gig Gab 531 – Monday, April 27th, 2026 April 27th: Morse Code Day Guest co-host: Dan Chantrey from GIGNITE 00:03:36 Dan's Dad was a drummer and a singer, started him off, then Dan started playing 00:03:58 Playing live vs. Playing in the studio 00:04:15 Choosing between (American) football and music 00:06:09 Getting signed to Frontier Records Things worked for a while “Every band is on the verge of breaking up at all times” 00:09:06 Things have turned: you used to do gigs to sell your music, now you do music to sell your gigs GIGNITE is a one-stop shop for artists to be able to tour Had an events business running pre-COVID BREXIT happened, so how can we make things easier to get artists move about through Europe 00:12:38 Booking agent deals are the new record deal 00:14:49 Tried to book a festival, booking agents said “no” even though bands said “yes” 00:16:00 GIGNITE is your virtual tour manager 00:17:10 Aggregating Audience Analytics is part of the platform, too 00:18:56 Heading to NAMM to learn what potential customers want NAMM is the meeting place of the music industry 00:20:33 Analytics aggregation for tribute acts and cover bands, too Does Dave's fictitious band sound like Rage Against The Machine? Why not! Using analytics to decide which markets 00:22:55 GIGNITE is free for artists to join and use Freemium model allows artists to add additional features like press releases and such Primary monetization is from suppliers (aka venues) Venue ratings system! 00:24:22 Gig Unite links artists with sponsors Linking headline bands with opening acts (local and otherwise) Find sponsors for your local bands, folks: Pizza place Construction companies Cleaning services Chiropractor It might be easier to get sponsors for your band than gigs for it! 32:31 SPONSOR: Gusto. Get three months free when you run your first payroll when you start at https://gusto.com/giggab 00:33:57 GIGNITE takes the heavy lifting and headaches away Gives your band the power to look at and consider tours “How do you get a gig in a town that's 200 miles away?” You can do it yourself, you can get a booking agent, or you can use a service like GIGNITE 00:36:00 It's called the music BUSINESS for a reason The brand of your band is as important as your stagecraft 00:40:49 I don't get paid to play shows, I get paid to do all the off-stage stuff Dave says: “It's OK to get paid for our art” 00:43:41 Where are you going to park your van while you play? Where are you going to stay? GIGNITE answers these questions 00:47:44 Now it's Gig Gab time Road stories, folks! Parthenon Huxley: Don't punish the people who showed up! Audition Gigs… love ‘em and hate ‘em! (mostly hate ‘em!) 00:54:36 The hardest gig I ever played “We want to see you in your home town.” 00:58:00 Gig Gab 531 Outtro Follow Dan Chantrey GIGNITE.live Facebook & Instagram Dan_chantrey Dan Chan Show on Rock Rage Radio Dan Chan Show on YouTube Contact Gig Gab! @GigGabPodcast on Instagram feedback@giggabpodcast.com Sign Up for the Gig Gab Mailing List The post Stop Guessing, Start Growing: Fix Your Band's Biggest Pain Points – Gig Gab 531 with Dan Chantrey appeared first on Gig Gab.

Lauren Lewis sits down with Darnell Epps, founder of Thurgood, for a conversation that is both inspiring and incredibly real. Darnell shares his journey from growing up in New York City, facing early challenges, and eventually working his way to Cornell and Yale Law School. But what makes his story stand out is what happened next. Instead of following a traditional legal path, he made a decision most people would never consider. He enrolled in trade school while still in law school.  That experience opened his eyes to a much bigger problem. There is a huge gap between skilled workers and the opportunities available to them, and not enough tools to connect the two. That is where Thurgood comes in. Together, Lauren and Darnell talk about: Why more people are starting to take careers in the trades seriously The gap between education, training, and real job opportunities What made him step outside the traditional path and take a risk The challenges of building a tech platform from scratch Why exposure and awareness matter for younger students How Thurgood helps people actually show their skills, not just list them The importance of community, mentorship, and second chances What it really looks like to build something while learning on the fly Darnell also shares how Thurgood is helping students create portfolios, connect with employers, and build real career paths in industries that are in high demand. This episode is a great reminder that success does not always follow a straight line. Sometimes the best opportunities come from doing something completely different. Connect with Darnell Epps & Thurgood Website: thurgood.work Email: darnell@thurgood.work LinkedIn: Darnell Epps Connect with StaffBuffalo & Pain Points Podcast Website: staffbuffalo.com More Episodes: staffbuffalo.com/painpoints 

After someone downloads your lead magnet, you cannot just cross your fingers and eyes and toes, and *hope* they magically decide to buy.In this episode, Allison breaks down exactly what to send next so your Nurture Sequence actually leads somewhere instead of becoming a random pile of “nice to have” emails. You'll hear how to guide subscribers step by step, build real buyer readiness, and make your offer feel like the natural next move. TAKEAWAYS:Your Nurture Sequence should bridge the gap between the lead magnet and the pitch, not leave subscribers hanging with content that feels good but goes nowhere.Each email should solve one pain point while naturally revealing the next one, so your audience keeps moving forward instead of stalling out.The Nurture Sequence is where you sell people on the ideas, methodology, and transformation behind your program before you ever ask them to buy.Simple, actionable content like templates or quick wins helps subscribers experience your process, trust your expertise, and start seeing results before they become clientsLINKS YOU MIGHT FIND HELPFUL: Check out the blog post that accompanies this podcast episode for more details and resources.Get access to the singular email (and a fill-in-the-blank template) that was directly responsible for selling over $80,000 worth of courses, memberships, and digital products in 2025 by clicking here.Watch the recordings of the Funnel Fix Sessions! Over the course of 3 sessions, Allison will help you to dig into your existing email funnel, understand where why it's not producing sales of your course or membership like it should be, and exactly what to fix to increase sales. Click here to get accesss.Haven't listened to Session 1 yet? Do that first! Click here to listen.CONNECT WITH ALLISON:Follow Allison on InstagramDID YOU HAVE AN 'AH-HA MOMENT' WHILE LISTENING TO THIS EPISODE?If you are ready to take action from listening to this episode, head to Apple Podcasts and help us reach new audiences by giving the podcast a rating and a review. Music by: www.bensound.comLicense code: 8G1GJZZDCLKGU9NRArtist: : Benjamin Tissot

In this episode, Philippa breaks down how to speak to your client's pain points in a way that builds connection instead of pressure. She explains how to move beyond surface-level problems, use your client's real language, and create messaging that balances empathy with possibility. If you have been struggling to connect with your audience or feel like your messaging is missing the mark, this episode will help you refine it with CEO-level clarity. Key Takeaways: [00:02:00] Surface vs Root Pain [00:03:00] Using Client Language [00:05:00] Balancing Pain and Possibility [00:06:00] Creating Safe, Trust-Based Messaging [00:08:00] Testing and Refining Messaging In this episode, you'll learn: How to identify deeper emotional pain points Why language matters more than expertise terms How to speak to pain without sounding negative How to build trust through your messaging How to test and refine what resonates CTA: Join the Strategic Marketing Canvas Workshop (https://channerconsulting.com/the-strategic-marketing-workshop/) to refine your messaging and build a clear 90-day plan. Links: Connect with me: https://www.linkedin.com/in/philippachanner/ Learn more: www.channerconsulting.com

#705: Jon McNeill, former president of Tesla and COO of Lyft, starts with a simple problem: his teenage son is about to start driving, and he's worried about texting behind the wheel. Instead of setting rules, he builds a solution. That idea becomes TruMotion, a company that uses smartphone sensors to track driving behavior. You hear how the app figures out whether someone is actually in the driver's seat, and how that technology ends up powering programs used by major insurance companies. From there, we zoom out. McNeill walks us through the systems he uses to build and scale companies. He explains how to question assumptions, including a case where his team reduces a 12-page car loan document down to a few sentences after realizing none of it is legally required. We also talk about speed. At Tesla, he learns to make decisions quickly, even without perfect information. He describes how faster decision-making compounds advantage over time. You hear a story from his early days working with Tesla, when he visits multiple stores, signs up for test drives, and never gets a follow-up. That leads him to identify thousands of missed sales opportunities sitting in the pipeline. The fix comes from focusing on the bottleneck, not adding more leads. McNeill also shares how he approaches negotiations at scale, including working with government officials in China and learning how incentives and systems shape outcomes. Throughout the conversation, he returns to a few core ideas: simplify the problem, identify the constraint, and move quickly once you have enough information to act. McNeill's new book is The Algorithm: The Hypergrowth Formula That Transformed Tesla, Lululemon, General Motors, and SpaceX. Timestamps: Note: Timestamps will vary on individual listening devices based on dynamic advertising segments. The provided timestamps are approximate and may be several minutes off due to changing ad lengths. (00:00) Jon McNeill, former Tesla President and former COO of Lyft (06:50) The "First Principles" Mindset (15:05) Managing Hyper-growth at Tesla Solving for "Pain Points" vs. Chasing Profit Autonomous Driving and Electric Vehicles Working with Visionary Founders Building a Culture of Innovation in any Organization Learn more about your ad choices. Visit podcastchoices.com/adchoices

In this episode of The 20/20 Podcast, Dr. Harbir Sian sits down with MaryAnn Klassen—a respected voice in the industry with over 40 years of experience across contact lenses, retinal care, and dry eye innovation. At the center of this conversation is the development of the Meivertor, a device designed to simplify upper eyelid eversion and improve the efficiency of […]

In this solemn Good Friday edition of John Solomon Reports, we reflect on the significance of sacrifice and renewal as we approach Easter. Host John Solomon shares heartfelt thoughts on the importance of faith and gratitude, honoring those who have made sacrifices for our freedoms, including the recent loss of soldiers in the Iran conflict.In the first segment, Congressman Tim Burchett from Tennessee joins us to discuss his push for a ban on stock trading by individual members of Congress, aiming to eliminate conflicts of interest and promote transparency in government. We delve into the challenges he faces from entrenched political interests.Next, we welcome Michael Whatley, the leading Republican candidate for Senate in North Carolina, who is gearing up for a tough race against former Governor Roy Cooper. Whatley highlights the urgency of his campaign, particularly in light of violent incidents linked to criminal justice policies, including the tragic case of Irena, a young Ukrainian woman.In the third segment, we hear from Father Frank Pavone, a prominent voice for the pro-life movement, who shares his insights and reflections for Easter. His powerful message resonates with the themes of renewal and hope during this sacred time.Finally, David Bozell from the Media Research Center joins us to discuss the importance of accountability in journalism, shedding light on the responsibility of the legacy media to report the truth.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Episode Title: Road to Efficiency: Lessons from Lower Makefield Twp. & vialytics on Smarter Pavement Management Episode Summary & Timestamps: 00:00 – Introduction & Episode Overview Meet your host, Shane Silsby, and get an overview of the challenges in modernizing pavement management for local governments.02:20 – Meet the Guests Introduction of Derek Fuller (Public Works Director, Lower Makefield Township, PA) and Marcello Garofalo (VP, vialytics).03:34 – Derek's Background & Township Operations Derek shares his career path, the scope of his department, and unique services like leaf collection.06:04 – Road Maintenance Challenges in Cold Climates Discussion on freeze-thaw cycles, flexible pavements, and the importance of sealing roads.08:24 – The Value of Roadway Assets Why roadways are the township's largest asset and the cost implications.09:21 – Marcello's Background & vialytics Overview Marcello explains his career, the vialytics platform, and its expansion into the US.11:41 – Pressures & Pain Points in Modernization Derek discusses the challenges of justifying modernization, capturing institutional knowledge, and moving toward data-driven decisions.15:56 – Asset Management Framework & Data-Driven Decisions How objective data and AI tools like vialytics help optimize pavement treatment strategies.18:39 – Common Issues in Pavement Management Nationwide Funding and personnel challenges faced by public works departments.21:51 – Digital Assessments & Benefits of vialytics Marcello shares customer feedback, benefits of rapid data collection, and misconceptions about digital asset management.25:25 – How Data is Collected with vialytics Details on the technology, process, and types of data collected (PCI, signs, manholes, etc.).28:28 – Routine Operations & Lessons Learned Derek explains how the township uses vialytics in daily operations and adapts to challenges like weather and leaf coverage.32:11 – Efficiency Gains & Workflow Improvements How vialytics streamlines work orders, asset tracking, and increases operational efficiency.35:52 – Funding & Paying for Modernization Discussion on funding sources, state allocations, and the cost-effectiveness of digital tools.39:21 – Asset Management Impact & Operational Changes How vialytics improves hazard detection, work order management, and overall efficiency.44:04 – Advice & Lessons Learned for Other Municipalities Derek's advice for peers considering modernization: keep it simple, leverage existing technology, and focus on efficiency.47:13 – Final Thoughts & Where to Learn More Marcello and Derek share closing thoughts, and Marcello provides contact info for vialytics.Closing: Thank you to our guests and this episode's sponsor - vialytics. To learn more about vialytics or to get your own free evaluation, visit www.vialytics.com . Finally, don't forget to subscribe to The Public Works Podcast channel for more episodes.#PublicWorks #LeadersSpeak #Infrastructure #Engineering #TPWP

In this episode, Lauren Lewis sits down with Christine Mathieu, B. Msc., CMC®, Wealth Coach and Certified Money Coach at Note Advisors, for a conversation that goes way beyond numbers and into how we actually think and feel about money. Christine shares her journey from spending 20 years as a financial advisor to shifting into wealth coaching after realizing something important – logic alone does not drive financial decisions. A lot of the time, fear is what takes over. Together, Lauren and Christine talk through: Why our relationship with money starts earlier than we think How fear and past experiences shape financial decisions The difference between financial planning and wealth coaching Why mindset plays such a big role in how we handle money What scarcity vs. abundance really looks like in everyday life How slowing down decisions can lead to better outcomes The connection between money, identity, and self-worth Why money is not just about numbers, but about behavior Christine also explains how she works alongside financial advisors to support clients in a different way. While advisors focus on the numbers, her focus is on the person behind them and what is driving their decisions. This episode is a reminder that money is not just a financial topic. It is personal, emotional, and often tied to experiences we may not even realize are influencing us. If you have ever felt stressed, unsure, or stuck when it comes to money, this conversation will give you a different perspective.

Find locations, our beliefs, and more info about us at https://www.lpchurch.com/about CONNECT WITH LIFEPOINT Hub: www.lpchurch.com/hub YouTube: www.youtube.com/c/LifePointChurchNW Facebook: www.facebook.com/LifePointNW/a Instagram: www.instagram.com/lifepointnw  

Running a hotel can mean processing all sorts of guest transactions, from check-in, to spa treatments, to a martini in the lobby bar. One company promises to consolidate all of those transactions — and all of that customer data — onto one single platform. Taylor Lauber is the CEO of Shift4 payments, which trades under the symbol FOUR. Taylor's been with the company since 2018 with prior roles including President and Chief Strategy Officer, he was also one of the company's first interns 25 years ago. Taylor joins us to discuss Shift4's incredible growth over the last few years, how they differentiate themselves in the crowded payments industry, and their strategy for generating new revenue streams organically or through M&A.Highlights:What is Shift4? (2:02)Shift4's Market Share (5:38)Brands within the brand (8:55)Taking over as CEO (10:26)Strategy for Organic Growth (11:49)M & A Strategy (13:58)Global Blue Acquisition (17:22)Stable Coin payment processing (20:18)Building cross-regional consistency (22:18)AI's evolving role in the business (23:47)Balancing growth and profitability (25:47)Exciting things ahead (27:41)Links:Taylor Lauber LinkedInShift4 LinkedInShift4 WebsiteICR LinkedInICR TwitterICR WebsiteFeedback:If you have questions about the show, or have a topic in mind you'd like discussed in future episodes, email our producer, joe@lowerstreet.co

In this episode, Lauren Lewis sits down with Sheri Scavone, CEO of the WNY Women's Foundation, for a conversation that is honest, eye-opening, and incredibly relevant right now. Sheri shares her journey from healthcare and public health into nonprofit leadership, and how that path led her to focus on advocacy, data, and driving real change for women and families across Western New York. They get into some big topics, including: Why childcare is one of the biggest barriers facing working families How the current system is failing both parents and providers The reality of women leaving the workforce at higher rates What the data actually shows about pay gaps and opportunity How policy, culture, and systems all play a role in equity The impact of programs like education-to-employment pathways Why representation and leadership still matter more than ever Sheri also talks about how the WNY Women's Foundation uses data to guide everything they do, from advocacy to program development, and why pairing real stories with real numbers is what drives change. This conversation touches on work, family, leadership, and the everyday decisions people are forced to make just to keep moving forward. If you are a business leader, a working parent, or just someone trying to understand what is really going on in today's workforce, this episode is worth your time. 

Find locations, our beliefs, and more info about us at https://www.lpchurch.com/about CONNECT WITH LIFEPOINT Hub: www.lpchurch.com/hub YouTube: www.youtube.com/c/LifePointChurchNW Facebook: www.facebook.com/LifePointNW/a Instagram: www.instagram.com/lifepointnw  

Find locations, our beliefs, and more info about us at https://www.lpchurch.com/about CONNECT WITH LIFEPOINT Hub: www.lpchurch.com/hub YouTube: www.youtube.com/c/LifePointChurchNW Facebook: www.facebook.com/LifePointNW/a Instagram: www.instagram.com/lifepointnw  

In this episode, Lauren Lewis visits ACSI and sits down with James Brand, President, and Kristen Huffcut, Senior Relationship Manager, to discuss the complexities of retirement plans and why many employers struggle to manage them. ACSI is a third-party administrator (TPA) specializing in retirement plan compliance, administration, and support for small and mid-sized businesses. Their team helps companies navigate the legal, operational, and regulatory requirements behind retirement plans so business owners can focus on running their organizations. Lauren, James, and Kristen discuss: What a Third-Party Administrator (TPA) actually does Why retirement plans are becoming more complex The impact of legislation like Secure 2.0 and New York Secure Choice Why many companies run into compliance problems The role of TPAs in fixing plan issues and avoiding costly penalties Why local expertise and real relationships matter in retirement planning How retirement benefits help companies attract and retain talent The importance of proactive guidance instead of reactive problem-solving James also shares his unique career journey, from working in finance in New York City, to returning to Buffalo and eventually becoming President of ACSI. Kristen explains how her experience working with retirement plans from the advisor side led her to join the ACSI team and help businesses deliver a true white-glove service experience to their employees. If you're a business owner, HR professional, or financial advisor navigating retirement plan compliance and employee benefits, this episode breaks down the pain points behind retirement planning and how to solve them. 

Solve a real buyer problem. Build enterprise value. Exit on your terms.In this episode of the She Leads Podcast, Kelly Parker shares how she built Send Ribbon, a bootstrapped corporate gifting company acquired by UrbanStems, by focusing on one overlooked opportunity: solving real pain points for real buyers.With just $5,000 and no outside funding, Kelly launched her business at 27 after years inside high growth companies like Indeed, WeWork, and DoorDash. Instead of chasing luxury products or hype, she spoke directly with office managers, the true gatekeepers of corporate purchasing, and realized they did not need more options. They needed reliability, speed, and zero friction.That insight became her competitive advantage and ultimately positioned the company for acquisition.In this conversation, Kelly breaks down how relationship first thinking helped her win Fortune 500 clients, why visibility matters more than perfection when positioning for acquisition, and how staying close to your buyer builds long term enterprise value.She also challenges the pressure many women founders face to be “all in” at the expense of financial stability. From healthcare realities to diversified income strategies, Kelly shares practical advice for building sustainable companies that align with your life, not just your ambition.Today, through her advisory platform launchgrowexit, Kelly supports female founders who want to launch, grow, and eventually exit their companies with clarity and confidence.If you are building a business, thinking about long term value, or questioning the hustle culture narrative, this episode offers a grounded roadmap for turning customer insight into a high value company.Chapters: 00:56

This one's gonna hurt.And that's okay, pain is part of life. We all feel it, so let's give it the grace of our attention.You may have heard the phrase, “sore spot” or “trigger point” in reference to both metaphorical pain, and physical pain. Does your pain belong to a spot? Is that spot a circle, or more angular, or square? Does it have a third dimension? Is one sore spot connected to another?Pain is the impossible, words never touch what we feel, not really. By approaching pain in a new language of shape, colour, texture, dimensions, there is room for something new: curiosity. Instead of fixating on solution to the pain, or avoiding it altogether, we make a third option by offering our attention without a goal.Just to notice it with our drawing eye.=Watch on YouTube: =If you want to practice in sync with others, join my live Drawing Health class every Saturday on Zoom. Sign up at sequentialartistsworkshop.org or drawinghealth.com.Our theme music is Magic Hours by Aaron Comeau made for the Main St. Music Library. The Main St. Music Library hosts instrumental music created with simple parameters, with scores and instructions for listeners to recreate the music themselves . Musicians, artists, & listeners are encouraged to borrow freely from the library and return the materials in a different form than they found them. Find out more at mainstmusiclibrary.com.DisclaimerThis podcast is for information and exploration purposes only and is never intended as medical advice. Every viewer and listener is encouraged to seek medical attention at their own discretion. This podcast and the guided practices are tools for listeners to support their whole health, and should be used with care. Get full access to How to Make a Graphic Novel at sawcomics.substack.com/subscribe

In this episode, Lauren Lewis sits down with Carmelo Morreale, Owner and Partner of Metrodata Services, a nationally accredited pre-employment screening company based in Buffalo, NY. Carm shares his journey from starting as an intern in 2009 to eventually purchasing the company with his business partner in 2022. What started as “just a job” turned into a career rooted in accountability, compliance, and community. Together, Lauren and Carm discuss: The pain points of buying the business you once worked for What national accreditation really means in the background screening industry Why transparency matters — with clients and with your team The real cost of a bad hire (and why screening matters more than ever) Automation, compliance, and how the industry has evolved The importance of consent, privacy, and doing things the right way How strong partnerships (in business and with clients) drive growth Building a team culture rooted in accountability and serviceThey also dive into the nuances of pre-employment screening, from drug testing to international checks to continuous monitoring. They explain why education and customer service are just as important as the report itself.If you're a business owner, HR leader, or hiring manager, this episode offers a practical and honest look at what happens behind the scenes before someone joins your team, and why it matters.

Big Shocker Judgement Given by NGT Court - Whole Game Changes | Pain Point for China Lovers

"Procurement is what you make of it. It can be a bargain basement function at some firms, but it's also becoming more strategic. We have to take a more holistic, integrated view of things and try to understand the big business problems we can help solve and then offer a business solution, not just a procurement solution." – Amit Saronwala, VP, Global Indirect Supply Management, Medtronic Procurement leaders in healthcare are feeling the heat: innovation cycles are tightening, supplier bases are vast, and new pressures on cost and cash flow are here to stay. So how do you build more agile, high-performing procurement teams without adding complexity or burning out your people? In this episode, Philip Ideson speaks with Amit Saronwala, VP of Global Indirect Supply Management at Medtronic, and Jeremy Lappin, CEO of Candex. Amit draws from his clinical experience and deep commercial expertise to share how Medtronic is recasting procurement's role by focusing on smarter supplier segmentation, business-centric metrics, and technology that makes friction disappear. Jeremy adds perspective from supporting global procurement teams at scale, revealing where automation and analytics can create breathing room for strategic work. This conversation takes a candid look at how one of healthcare's biggest names is making indirect procurement a critical lever for business value and what it takes to bring suppliers and stakeholders on the journey. In this episode, Amit and Jeremy discuss how procurement can: Set a clear line for strategic vs. transactional suppliers… and stick to it Speak "business" (not just "procurement") to increase influence with stakeholders Automate low-risk, high-volume purchases to free up valuable talent Choose tools that require little or no change management for smoother adoption Redefine procurement's core skillset for the next five years Links: Amit Saronwala on LinkedIn Jeremy Lappin on LinkedIn Subscribe to This Week in Procurement Subscribe to Art of Procurement on YouTube  

In this episode of HAYVN Hubcast, host Nancy Sheed speaks with Christine Jurzenski and Erica Schultz, co-founders of Cranel, about their journey building a women-centered health company rooted in prevention, education, and product efficacy. Normalizing taboo conversations in women's healthChristine Jurzenski and Erica Schultz are on a mission to remove stigma around UTIs, gut health, and vaginal health—areas many women experience but rarely discuss openly. A company born from personal pain pointsCranel started as a solution to recurrent UTIs after the founders experienced the frustrating cycle of antibiotics, side effects, and limited preventative options. Non-traditional founders who learned fastWith backgrounds in finance and law, they built Cranel by taking “micro steps”—researching clinical evidence, cold-calling experts, and learning manufacturing and e-commerce from scratch. COVID pushed them into DTC—and it workedThe pandemic forced Cranel to launch as a direct-to-consumer brand, allowing them to maintain margins, educate customers, and build strong relationships with their community. Lean scaling with smart delegationCranel is still run by the two founders full-time with a network of contractors. They believe in mastering processes before outsourcing and leveraging modern tools and AI to scale efficiently. Expanding from a hero product to a platformThe brand has grown beyond cranberry juice with the launch of a probiotic/prebiotic product to support gut and vaginal microbiome health, signaling a broader women's health platform strategy. Navigating the supplement and regulatory gray zoneThey discussed the challenges of operating in the supplement space, balancing science-backed messaging with regulatory constraints, and advocating for better education around antibiotic overuse and resistance. The power of community and pitchingWinning the HAYVN Hatch pitch competition reinforced the value of female founder communities, mentorship, and the strength of a co-founder partnership. Christine and Erica's journey with Cranel illustrates how personal frustration can spark meaningful innovation. By combining evidence-based product development, direct-to-consumer education, and a mission to destigmatize women's health, they're building more than a brand—they're building a movement.  Their story highlights the power of curiosity, persistence, and community in turning a side hustle into a growing health platform designed by women, for women. Connect with Nancy LinkedIn  Instagram Website Connect with Christine and Erica Website Facebook Learn more about your ad choices. Visit megaphone.fm/adchoices

Are you spending time chasing agencies that don't have money—or don't have a reason to buy from you? In this episode, Eric Coffie breaks down how federal spending actually works (appropriations + continuing resolutions) and why understanding where funding is flowing matters more than ever for small businesses. He explains the reality behind "fast" solicitations (2–3 week turnarounds), how Q1 spending pressure creates urgency, and why positioning before opportunities drop is the real advantage. Eric then walks through 8 agency pain points that create immediate opportunity—especially for businesses that can speak directly to mission needs instead of using generic "we do IT / we do construction" language. You'll hear how to use the NDAA and agency research to craft agency-specific capability statements, where to look beyond SAM.gov (IDIQs/task orders), and a practical 4-week action plan to build your target list, align your offerings to real problems, and start getting responses from the right buyers. Key Takeaways: No funding = no new contracts. Track appropriations/CR realities so you know where to focus your limited time and budget. Agencies are struggling to find qualified small businesses and match capabilities to needs—this is your opening to stand out fast. The 8 biggest Agency pain points right now If you want to learn more about the community and to join the webinars go to: https://federalhelpcenter.com/  Website: https://govcongiants.org/  Connect with Encore Funding: http://govcongiants.org/funding

In this episode of The 20/20 Podcast, Dr. Harbir Sian sits down with MaryAnn Klassen, a long-time leader in the eye care industry whose career has closely mirrored — and influenced — some of optometry's most significant clinical shifts over the past four decades.MaryAnn takes listeners through her journey from the early days of contact lenses, when extended-wear lenses first disrupted traditional practice models, to the evolution of AMD management, and ultimately to today's rapidly expanding understanding of dry eye disease. Having worked with major industry players such as CIBA Vision, Novartis Ophthalmics, and Bausch + Lomb, she offers a rare, behind-the-scenes perspective on how optometrists adapt to change — and what it takes for new ideas to gain traction in a profession that values evidence and patient safety above all else.The conversation then turns to MaryAnn's entrepreneurial leap: the creation of the Meivertor, a patented medical device designed to make upper eyelid eversion easier, safer, and more efficient. Sparked by a real clinical frustration she experienced firsthand, MaryAnn shares how the idea moved from a simple observation to a globally patented product now used in practices around the world. She walks through the realities of device development, including prototyping, patenting, workflow challenges, and the often-overlooked importance of technician confidence and training.Beyond the device itself, this episode explores bigger themes — innovation in optometry, behavior change in clinics, empowerment of staff, and the mindset required to build something meaningful while still working full-time. It's a candid, insightful conversation that blends clinical relevance with business wisdom and personal reflection.Key TakeawaysOptometry evolves when evidence supports change — history proves it repeatedlyThe upper eyelid contains critical diagnostic information that is often overlookedSmall workflow improvements can create outsized clinical and efficiency gainsEmpowering technicians improves diagnostics, confidence, and job satisfactionSuccessful innovation requires persistence, clarity, and hard work — not luckMemorable Quotes“Optometry continually has to evolve — and it does when the evidence supports the shift.”“There has to be a single-handed solution to this problem.”“The upper lids matter.”“If you give optometrists a legitimate reason and support it clinically, they will adopt it.”“I don't believe in luck. Your goal affects your behavior — it's all hard work.”Learn MoreMeivertor: https://meivertor.comConnect with MaryAnn Klassen on social channels and via email: maryann@meivertor.comLove the show? Subscribe, rate, review & share! http://www.aboutmyeyes.com/podcast/

Dachdecker:innen gründen oft im Zweifel, ob Organisation und Kund:innenakquise gelingen – dabei schlummern im Handwerk Chancen, die selten sichtbar werden. Wie sich aus Widerspruch Wachstum entfaltet, zeigt Bastian Meyer am eigenen Unternehmen: Erst Software, dann eigene Baustelle, immer echtes Risiko. Wer im Chaos von Zetteln und Ungewissheit neue Routinen sucht, findet hier einen ehrlichen Blick hinter die Kulissen von Handly – mit allem Stolz, Zweifel und der Kraft echter Veränderung. Du erfährst... …wie Handly Dachdecker*innen bei der Gründung unterstützt und Prozesse optimiert …warum Bastian Meyer eine eigene Dachdeckerei gründete, um authentisch zu beraten …wie Handwerksbetriebe durch Digitalisierung und KI effizienter arbeiten können __________________________ ||||| PERSONEN |||||

Today we have a special episode breaking down how investors are using AI.  This is a question I get from many of you, and while there is no shortage of content on the implications of AI, I know there's an appetite to learn more about tangible use cases, how to make sure you're getting the most out of these tools, how to think about advancements in the technology, and ensuring that you're keeping pace with the innovation curve. So my guest today is David Plon, Founder of Portrait Analytics. Now, David and Portrait have been partners of Business Breakdowns since last year, but I specifically asked David to do this episode because, one, he is really front and center to how investors are using and applying AI. But two, and maybe more importantly, he and his team come with a background in investing.  So while the conversation doesn't really focus on Portrait, you'll hear references to what he and his team are building and how they've shaped it for investors, you'll very much understand when you hear David talk that he is someone who understands the pain points of an investor. I think everyone will find something in this episode that will benefit them in their day to day, and I would love to hear the feedback.  For the full show notes, transcript, and links to the best content to learn more, check out the episode page⁠⁠⁠⁠⁠⁠⁠ here.⁠⁠⁠⁠⁠⁠⁠ — This episode is brought to you by ⁠⁠⁠⁠Portrait Analytics⁠⁠⁠⁠⁠ - your centralized resource for AI-powered idea generation, thesis monitoring, and personalized report building. Built by buy-side investors, for investment professionals. We work in the background, helping surface stock ideas and thesis signposts to help you monetize every insight. In short, we help you understand the story behind the stock chart, and get to "go, or no-go" 10x faster than before. Sign-up for a free trial today at ⁠⁠⁠⁠⁠portraitresearch.com⁠⁠⁠⁠⁠ — Business Breakdowns is a property of Colossus, LLC. For more episodes of Business Breakdowns, visit ⁠⁠⁠⁠⁠⁠⁠joincolossus.com/episodes⁠⁠⁠⁠⁠⁠⁠. Editing and post-production work for this episode was provided by The Podcast Consultant (⁠⁠⁠⁠⁠⁠⁠https://thepodcastconsultant.com⁠⁠⁠⁠⁠⁠⁠). Timestamps  (00:00:00) Welcome to Business Breakdowns (00:04:05) Meet David Plon: Investor to Founder (00:05:54) Pain Points in the Investment Process (00:09:08) AI as a “Smart Filter” for News (00:11:54) AI's Role in the Pre-Buy Process (00:14:34) How AI Enables Specific Quantitative Analysis (00:17:24) Using AI for Investment Idea Generation (00:21:42) How to Write Good Prompts for LLMs (00:25:27) Structured vs. Creative Tasks (00:27:47) The Value of Experimentation & Real-Time Feedback (00:32:28) Best Practices for Deploying AI in an Institutional Setting (00:35:57) Why Documenting Decision Making is Essential (00:39:19) How Models Have Improved at Using Provided Context (00:42:02) Memory in LLMs: Near-Term Limitations, Long-Term Potential (00:46:24) Applying Agentic AI in Investment Research

Marriage can be tough work. Pressure from jobs, kids, and finances makes it easy to put our relationship on the back burner. Once our marriage gets put on the back burner, it starts to deteriorate because marriages are alive and require constant attention. In this new episode on the Dr. Wyatt Marriage Podcast, I discuss the top 8 pain points married couples face. As you listen, discern which pain points you're experiencing the most right now and why. 

In this episode, Lauren Lewis sits down with Angela Hall, PhD, CFP, Senior Advisor at Note Advisors, for a refreshing and honest conversation about financial literacy, career pivots, and making money conversations less scary, and a lot more human. Angela shares her nontraditional path into finance, starting her career in biology and education before finding her calling as a financial advisor. With more than 15 years of experience, a PhD in Leadership and Policy, and a passion for teaching, Angela has built a career around helping individuals, families, and business owners truly understand their finances, not just manage them. Together, Lauren and Angela discuss: The pain points of switching careers and trusting the processWhy financial literacy is missing and desperately needed How intimidation keeps people from asking financial questions Making finance approachable through education, humor, and real-life examples Helping women feel confident in financial decision-making Supporting business owners with employee retention and benefits Why financial wellness matters just as much as compensation Navigating TikTok advice, AI, and misinformation around money The importance of trust, accessibility, and long-term relationships Angela also shares how she works closely with HR leaders and business owners to support employees through education, retirement planning, and real-world financial challenges, meeting people where they are, without judgment. This episode is packed with insight, warmth, and practical wisdom for anyone who's ever felt overwhelmed by money conversations or wondered if they were “behind.” 

In this episode of the Adoption Roadmap podcast, Michelle Madrid discusses the complexities of adoption, focusing on identity, the significance of names, and the emotional challenges faced by adoptees. She emphasizes the importance of openness in conversations about adoption, the pain points that adoptees experience, and the need for adoptive parents to create a safe space for their children to explore their identities. The discussion also touches on the concept of ambiguous loss and the importance of recognizing and addressing the grief that comes with adoption. In this conversation, the speakers explore the complexities of adoption, including the emotional challenges faced by adoptees, the importance of openness in adoptive families, and the healing journey that comes with understanding one's identity. They discuss the intersections of adoption-related grief and other family traumas, the significance of using metaphors like quilts to describe family dynamics, and the resources available for both adoptees and adoptive parents. The dialogue emphasizes the need for compassion, understanding, and the transformative power of forgiveness in the adoption experience.Important LinksRG Adoption Consulting• Website → https://rgadoptionconsulting.com• Book a 30-Minute Consult → https://rgadoptionconsulting.com/contactOur Chosen Child• Use code ROADMAP for $100 off the Social Media Plan + Post Program.→ https://ourchosenchild.comMichelle Madrid• Website → https://themichellemadrid.com/• ⁠Instagram⁠• Unboxed, Unburdened, Unstoppable Podcast→ https://themichellemadrid.com/podcast• Book: "Let Us Be Greater" → https://themichellemadrid.com/bookChapters00:00 Navigating Adoption and Identity02:53 The Importance of Names in Adoption06:12 Understanding the Adoptee's Perspective09:04 Pain Points of Adoptees12:11 The Journey of Trust and Self-Acceptance15:05 The Role of Openness in Adoption17:54 Ambiguous Loss and Grief in Adoption26:44 Listening to the Wind: Embracing Adoption Stories27:58 Intersections of Grief: Adoption and Family Trauma35:42 The Journey of Adoption: From Pain to Healing38:05 The Quilt Metaphor: Redefining Family for Adoptees41:16 Finding Your Voice: Resources and Support for Adoptees44:54 Advice for Adoptive Parents: Openness and UnderstandingTune in to The Adoption Roadmap Podcast every Wednesday. If you like what you hear, I'd appreciate a follow and 5-star rating & review! THANK YOU!For questions about adoption, episode suggestions or to appear as a guest on The Adoption Roadmap Podcast, email⁠⁠⁠⁠ support@rgadoptionconsulting.com⁠⁠⁠

Show Highlights Include:-Why manual data entry remains one of the biggest (and most expensive) time drains in advisory firms.-How CRM integrations with custodians can reduce errors and eliminate redundant work.-Why note-taking and meeting documentation are critical for client experience, continuity, and scale.-How long onboarding timelines quietly delay revenue - and how some firms shrink onboarding from 60 days to 15.-Why operational efficiency directly affects practice valuation and buyer confidence.-The role automation plays in reducing key-person risk and increasing scalability.This episode is a must-listen for advisors who feel busy but not scalable — and for firm owners who want their systems, data, and processes to work for them instead of against them.Learn more about our companies and resources:-Elite Consulting Partners | Financial Advisor Transitions: https://eliteconsultingpartners.com-Elite Marketing Concepts | Marketing Services for Financial Advisors: https://elitemarketingconcepts.com-Elite Advisor Successions | Advisor Mergers and Acquisitions: https://eliteadvisorsuccessions.com-JEDI Database Solutions | Technology Solutions for Advisors: https://jedidatabasesolutions.com  Listen to more Advisor Talk episodes: https://eliteconsultingpartners.com/podcasts/

Andrew and Vieves consider the visual representation of pain in pharmaceutical ads, and they look at some recent commercial sthat they're seeing in the wild. Plus, a classic Christmas carol ad sparks a discussion of some very USA-forward advertising, and a Medicare spot is cranked up way past eleven. Here are links to the ads we talked about in this week's show: Tremfya - Relentless weed https://www.ispot.tv/ad/BRBb/tremfya-break-away Benlysta - Big stuff https://www.ispot.tv/ad/1xKn/benlysta-every-flare-is-a-disappointment Rexulti - Masking https://www.ispot.tv/ad/fUHb/rexulti-depression-still-masking-garage-and-office Rinvoq - Static disruption https://www.ispot.tv/ad/bCwl/rinvoq-helicopter Ingrezza - DIfferent Light https://www.ispot.tv/ad/q87l/ingrezza-different-light VYVGART - The Picture is Changing https://www.ispot.tv/ad/blWR/vyvgart-the-picture-is-changing Lexus - December to Remember https://www.ispot.tv/ad/BHrd/lexus-december-to-remember-sales-event-ecast-t1 Huggies Pull-ups - Turd and Urine https://www.ispot.tv/ad/fv4t/huggies-turd-and-urine-training-pants-potty-training NBC Winter Olympics (ft. Lindsey Vonn & Scarlett Johansson) https://youtu.be/jYfVpiZdjFg?si=criElutpD8ewXbjy Jaws - Scars https://youtu.be/dLjNzwEULG8?si=rUSuV-dg0fDm3t3Q Dominos - Treat Yo Self https://www.ispot.tv/ad/Ba6Q/dominos-mix-and-match-treat-yo-self-featuring-retta Hilton: Don't Lose Sleep Over The Holidays https://www.ispot.tv/ad/B9Zb/hilton-hotels-holidays-dont-want-to-lose-sleep Hershey's Kiss - classic holiday https://www.youtube.com/watch?v=4HtSLF4vlrk Medicare Advantage - Call now! https://youtu.be/DldT4QiydvE?si=SfIGZSyNg5bjZJSe

It's always helpful to know your audience's pain points. However, your pain points can be an avenue to building a relationship with them. Today, Darren and Mark share how to do just that, with ideas that can help you be unforgettable.     SNIPPETS:   • Explore your pain points   • Pain points are connectors   • Give your audience the gift of your story   • Capture your pain points and the lessons learned   • Find common pain points in travel stories   • Uncover the joy in your pain   • Your pain can change their perspective   • There is power in your pain   • Your pain story can trigger your audience's memories and experiences   • Ask yourself: "What was my worst (fill in the blank)   • Ask friends and family about frustrations and pet peeves   Work with Mark and Darren: https://www.stagetimeuniversity.com/get-a-speaking-coach/   Check Out Stage Time University: https://www.stagetimeuniversity.com