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In this episode, Walter Isenberg, co-founder and CEO of Sage Hospitality Group, shares what he's learned about urban renewal and revitalization. A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands
In this episode, Walter Isenberg, co-founder and CEO of Sage Hospitality Group, shares the story behind the story: how Sage Studio brings hospitality to life. A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands
On this episode of That Kingsville Podcast, Jennifer Flynn, Owner and CEO of The Grove Hospitality Group joins us to talk about the proposed Municipal Accomodation Tax. We discuss the Twepi proposed format, challenges and concerns about what it may impact. Special thanks to Kingsville Brewery for supporting the podcast.
In this episode, Walter Isenberg, co-founder and CEO of Sage Hospitality Group, shares what he learned from Denver architectural conservation developer and preservationist Dana Crawford. A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands
In this episode of Hospitality Daily, Josiah Mackenzie interviews Walter Isenberg, Founder and CEO of Sage Hospitality Group. The discussion centers on building a people-first culture within the hospitality industry. Walter shares how Sage Hospitality's purpose of "enriching lives one experience at a time" is implemented across all levels of the organization, from housekeepers to executives. Key themes include the importance of investing in culture, leadership, and creating an environment where associates feel seen, supported, and inspired. This episode is particularly valuable for hospitality leaders, operators, and investors looking to enhance their organizational culture and employee engagement.Key Moments and Quotes[00:01:04] "Sage is a purpose-led organization, and our purpose is to enrich lives one experience at a time."[00:01:35] "We wouldn't be here if our housekeepers didn't get up every day to come in."[00:02:06] "We have to make sure that they have a great environment to work in, that they know that we care for them."[00:02:41] "We talk about this notion of service to others and really about enriching lives."Actionable Advice for ListenersStart small: Even daily recognition builds long-term culture.Prioritize associate development: Drive retention and performance through continuous support and training.Embed culture in onboarding: Use cultural immersion programs to instill core values and purpose from the start.Recognize every role: Ensure that all team members, from housekeepers to executives, feel valued and essential to the organization's success.About Sage HospitalityMission: To enrich lives one experience at a time.Focus: Creating a supportive and inspiring work environment for all associates.Industry Impact: Known for its strong emphasis on culture and employee engagement within the hospitality industry.Leadership: Committed to investing in the development and well-being of its team members. A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands
In this episode, Walter Isenberg, Founder and CEO of Sage Hospitality Group, shares his journey from a 14-year-old dishwasher to a hospitality leader, highlighting the importance of mentorship and paying it forward. A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands
When it comes to local restaurant brands, 84 Hospitality Group is a heavy hitter. Empire Slice House is known far and wide, and Goro Ramen and Burger Punk have large followings of their own. There is a new name to add to that lineup now. Elisabetta Fine Italian & Wine is now open on North Western Avenue in Oklahoma City. Editor-in-Chief Nathan Gunter had a sit-down conversation with 84 Hospitality's Rachel Cope to talk about the new addition and what else is new from her line of delicious eats. Also on this week's episode, the editors discuss the "green flags" they look for in a restaurant, and podvents teaches us a little something about magnolias. You won't want to miss it!
From Club Space to Regatta Grove, Emi Guerra has seen it all. We trace his journey from hustling in high school as a club promoter to launching iconic venues like Club Space, The Wharf, and Regatta Grove. Emi opens up about the rollercoaster ride of entrepreneurship — the early struggles, near-collapse, and the eventual rise of Breakwater Hospitality.It's a raw, insightful look at what it takes to build Miami's most memorable nightlife and hospitality experiences and a powerful reminder that you don't fail until you quit.Connect with usWant to dive deeper into Miami's commercial real estate scene? It's our favorite topic—and we're always up for a good conversation. Whether you're just exploring or already making big moves, feel free to reach out at felipe@builtworldadvisors.com or give us a call at 305.498.9410. Prefer to connect online? Find us on LinkedIn or Instagram—we're always open to expanding the conversation. Ben Hoffman: LinkedIn Felipe Azenha: LinkedIn We extend our sincere gratitude to Büro coworking space for generously granting us the opportunity to record all our podcasts at any of their 8 convenient locations across South Florida.
Channeling a passion for the hospitality industry, Mitch Patel established Vision Hospitality Group in 1997 on a foundation of values that guide the organization to this day. With an unwavering commitment to excellence, Mitch oversees every aspect of the company, from investment procurement to the seamless execution of daily operations. Additionally, he oversees strategic development and implementation that has propelled Vision Hospitality Group to garner numerous awards within the industry. Links: Visionary Hospitality Group - https://www.vhghotels.com/ Connect & Invest with Jake: Follow Jake on X: https://x.com/JWurzak 1 on 1 coaching with Jake: https://www.jakewurzak.com/coaching Learn How to Invest with DoveHill: https://bit.ly/3yg8Pwo Topics: (00:00:00) - Intro (00:00:55) - Mitch's career and background in hospitality (00:20:40) - What did you learn about risk in the early days of your company and why did you only focus on the hotel asset class? (00:31:39) - How much do you attribute your success to your ability to develop vs. operate? (00:39:15) - How are you able to develop 10 hotels at once? (00:59:05) - Mitch's passion for experiential and lifestyle hotels (01:20:06) - What are the non-negotiables you put in independent hotels? (01:29:54) - What concerns do you have for the future of hospitality? (01:44:10) - What is your favorite hotel? This episode originally aired in May of 2024
Send us a textOn this episode of the Grow My DJ Business Podcast Bobby, Cream & Gary W Discuss:You can be a good DJ but still be replaceable.Do good work to ensure future bookings. DJs should use tools like microphones tastefully, not as crutches.Preparation for a set can involve deep research into the artist's background.Collaborating with diverse artists can enhance a DJ's experience and skill set.Adapting to different musical styles is essential for opening acts.Join the Grown My DJ Business Discord Here! Follow or subscribe wherever you are listening. Try Digital Music Pool for $9.99DMP is the ultimate record pool for pro DJs looking for the hottest exclusive tracks updated daily.Support the show
From a challenging upbringing to becoming the CEO and founder of Aspire 2B Hospitality Group, Chris Olexa shares his entrepreneurial journey. Chris dives deep into his franchising experiences, with Quiznos and Buffalo Wild Wings, offering practical insights and hard-earned lessons. He emphasizes resilience, the significant influence of sports on his business mindset, and strategic methods for evaluating franchise opportunities. Chris candidly discusses balancing ambition with family responsibilities, navigating the complexities of franchise real estate, and maintaining strong leadership and team engagement. Packed with real-world advice, this episode is essential for anyone interested in getting ahead in the franchise space.
Hunter Pond is the founder of Vandelay Hospitality Group, one of the most recognizable restaurant portfolios in Texas. From dropping out of law school mid-exam to launching East Hampton Sandwich Co. with no industry experience, Hunter shares how a love for restaurants kickstarted a hospitality empire. We dive into the creation and evolution of VHG. Hunter breaks down the art and science behind successful concepts, why restaurants fail, and how his team approaches everything from vendor relationships to tip pooling and fraud prevention. This episode covers: - The impulsive moment that launched his restaurant career - How a $20K investment and Craigslist chef shaped East Hampton's early days - The balance of creativity and discipline in full-service dining - Building menus for flavor, efficiency, and profitability - Lessons learned from private equity and selling his first concept - Why restaurant success is often more about square footage than food We'd appreciate you filling out our audience survey, so we can continuously work on providing relevant content to our listeners. https://www.thefortpod.com/survey Support our Sponsors: Vesto: https://www.vesto.com/fort BetterPitch: https://bit.ly/42d9L0I Links: Vandelay Hospitality Group - https://vandelayhospitality.com/ Topics: (00:00:00) - Intro (00:03:20) - Dropping out of law school to pursue a career in the restaurant industry (00:10:31) - Lessons learned from working the back of the house (00:14:01) - Developing and opening East Hampton Sandwich Co. (00:23:47) - How to build a menu (00:29:44) - The importance of seat count (00:34:57) - How DoorDash killed the fast-casual restaurant (00:37:02) - Service vs. product in the success of a restaurant (00:42:21) - Blocking and tackling in the business (00:44:06) - Where people fail in the restaurant industry (00:49:56) - Selling East Hampton (00:52:56) - Cloud Kitchens (00:54:43) - Developing Hudson House (00:58:01) - Determining seat count ratios (01:01:03) - Lessons from working with PE (01:05:29) - Sources of turnover in restaurants (01:06:49) - Why certain concepts don't work in different cities (01:08:48) - The impact of real estate on restaurants (01:12:02) - Creating new concepts vs. acquisitions Chris on Social Media: The Fort Podcast on Twitter/X: https://x.com/theFORTpodcast Instagram: https://www.instagram.com/thefortpodcast LinkedIn: https://bit.ly/45gIkFd Watch The Fort on YouTube: https://bit.ly/3oynxNX Visit our website: https://bit.ly/43SOvys Leave a review on Apple: https://bit.ly/45crFD0 Leave a review on Spotify: https://bit.ly/3Krl9jO The FORT is produced by Johnny Podcasts
Segment 2: Philippe Weiss, President, Seyfarth at Work, joins John to talk about bosses experiencing ‘Déjà V-accine’ when it comes to vaccine enforcement at the office. This time, it’s not COVID, but measles. Segment 2: Sari Wiaz, creator, Baby Paper, joins John to talk about her Chicago-area business making sensory toys for babies, how she came up […]
Federico Castellucci is the CEO and Co-Founder of Castellucci Hospitality Group based in Atlanta, GA. Federico was previously on the show for episode 486! Check out that episode to learn more about his back story. Castellucci Hospitality Group currently has 5 concepts across 7 locations. Locations 8,9, and 10 are all in the works. Join the Restaurant Unstoppable Network TODAY! Restaurant Unstoppable - EVOLVE! - Eric of Restaurant Unstoppable is now taking consultation and coaching calls! Book a consultation today! Schedule your call to become UNSTOPPABLE! Check out the website for more details: https://www.restaurantunstoppable.com/evolve Today's sponsors: If you listen to the show, you know we love Profit First, the money management system that bakes profit into your operation. That is why we're psyched to announce our partnership with Profit First Professional and the Author of Profit First For Restaurants, Kasey Anton. Head to restaurantunstoppable.com/profitfirst to get a link to her Profit First for Restaurants Book and Course. Be sure to register for our 4/3/25 Profit First Workshop and get a free Profit First Checklist! Meez: Are you a chef, owner, operator, or manage recipes in professional kitchens? meez is built just for you. Organize, share, prep, and scale recipes like never before. Plus, engineer your menu in real-time and get accurate food costs. Sign up for free today and get 2 FREE months of invoice processing as a listener of the Restaurant Unstoppable Podcast. Visit getmeez.com/unstoppable to learn more. Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more. Let's make 2025 the year your restaurant thrives. Guest recommendations: Sunday Triple Seat Restaurant 365 Avero Guest contact info: Website: https://www.chgrestaurants.com Instagram: @chgrestaurants Thanks for listening! Rate the podcast, subscribe, and share! We are on Youtube: @RestaurantUnstoppable
Chef Erick Williams is the award-winning restaurateur, community-builder, and mentor whose dedication to equity, leadership, and culinary excellence makes him one of Chicago's most influential voices in food. He understands the importance of hospitality in making people's days better—especially in a city like Chicago, which he sees as the perfect blend of southern grace and northern polish, the quiet strength that keeps the city's cultural fabric alive and well. He comes to the studio to talk about his journey from his formative years at mk to founding Virtue, the South Side restaurant that has become a national beacon of inclusive fine dining. We hear the story behind his distinctive hospitality philosophy (rooted in memories of his grandmother's kitchen, where every meal was a gesture of love) the moving experience of being cared for by nurses after a kitchen accident, the legacy of Black culinary labor in Chicago, and so much more.
Knowing full well the challenges of the restaurant business as a line cook at his family's Atlanta restaurant, Federico Castellucci chose to study finance at Cornell University. However, he switched to the university's hotel administration & hospitality program where his enthusiasm for the restaurant business was fueled by encounters with luminaries such as Danny Meyer and Michael Mina. Castellucci went on to assume a failed franchise location to create and launch Sugo, his first concept in Atlanta. “Passion alone can be a recipe for misery in this business,” he says, “but add a lot of hard work and a great team and it becomes magic.” Sugo‘s first nine months were difficult, but the concept became established and profitable. Castellucci began planning his next concept. In September 2009, the Iberian Pig opened. The transition from restaurant operator to owner of a restaurant company required changing his responsibilities and creating a support team. Family members along with management and key staff helped him develop his winning strategy, operate efficiently, and grow successfully. By 2014, he added the concepts Double Zero, Cooks & Soldiers, Basque, and Mujo to the Castellucci family of restaurants. In this episode, Castellucci explains how his small support team is critical to the creation and management of the company's multiple concepts. “I prefer a horizontal structure and engagement from my operating partners in the field,” says Castellucci, adding “we include management in decisions and provide an incentive bonus program meant to share the wealth.” Castellucci Hospitality Group currently operates seven concepts in Atlanta and Nashville, with additional units being developed in Florida and North Carolina. “My role is to balance exploitation, the duplication of existing brands, with exploration, the creation of new concepts,” says Castellucci. “I try to choose the one best thing I think we can do each year."
What's in a name? For the Queen Street Hospitality Group, the restaurant, 82 Queen, and the location, 82 Queen Street, are front and center. Plus, 82 Queen was founded in 1982 – an alignment that makes things easy to remember. In this episode of Biz-eWerk, Jonathan Kish, CEO, shares his journey in the finance and restaurant industries, discussing the history of Queen Street Hospitality Group and his careerprogression from server to managing multiple restaurants. Highlighting the challenges and opportunities faced during the pandemic, as well as the importance of adaptability, hard work, and staying informed about industry trends and political factors affecting the business, Jonathan emphasizes the significance of staffing, employee benefits, and balancing expansion plans with economic factors in the restaurant industry.
Edição de 12 de Março 2025
When I got to Dallas in 1992, the news director picked me up at the airport and he says, "Two things you need to know about Dallas-Fort Worth: eating and shopping." It's been 30-plus years since that happened, and that's very true. Eating and shopping are what we love to do here. It's an experience. It's not just going out to get a burger; it's "Are you having an experience?" I can't think of a better couple to have in the studio than Derek and Sheree Simms. They're with The Simms Hospitality Group.
Will Gilson is the Executive Chef and Partner at Cambridge Street Hospitality Group, based in Cambridge, MA. Will started as a cook in Boston at the age of 15 and has never left the industry. He attended culinary school and then travelled the world to learn about cooking in various cities. He opened his first restaurant with a partner in 2012 called Puritan and Company and now has 8 concepts in and around the Boston area. Join the Restaurant Unstoppable Network TODAY! Restaurant Unstoppable - EVOLVE! - Eric of Restaurant Unstoppable is now taking consultation and coaching calls! Book a consultation today! Schedule your call to become UNSTOPPABLE! Check out the website for more details: https://www.restaurantunstoppable.com/evolve Today's sponsors: US Foods: US Foods is hosting the event of the year, Food Fanatics 2025. August 19-20, 2025, at the Mandalay Bay, Las Vegas, NV. Network with over 5,000 Industry peers. Attend Zouk nightclub reception, expert breakout sessions, Keynote speeches, musical performances, and dramatic demonstrations, and sample the latest on-trend dishes. The Clock Is Ticking! Be Ready to Register on April 16 for Food Fanatics® 2025. To learn more, visit www.usfoods.com/foodfanatics2025 Meez: Are you a chef, owner, operator, or manage recipes in professional kitchens? meez is built just for you. Organize, share, prep, and scale recipes like never before. Plus, engineer your menu in real-time and get accurate food costs. Sign up for free today and get 2 FREE months of invoice processing as a listener of the Restaurant Unstoppable Podcast. Visit getmeez.com/unstoppable to learn more. Restaurant Systems Pro: When you join Restaurant Systems Pro through February of 2025, They will handle your 2024 books at no charge. Here's what you get: Organization of all invoices and expenses;AI Scanning of products so you know the usage; Reconciling your accounts; Tracking inventory and labor costs; and Providing detailed P&L reports Head to RestaurantUnstoppable.com/RSP and be sure to mention this special offer. Let's make 2025 the year your restaurant thrives. Today's guests recommends these tools: Open Table Square Toast Basecamp Eventbrite Paychex Triple Seat Restaurant 365 Guest contact info: Cambridge Street Hospitality group webite Thanks for listening! Rate the podcast, subscribe, and share! We are on Youtube: @RestaurantUnstoppable
In 2005, a group of friends with a shared love of motorcycles, beer and barbecue opened a restaurant in an industrial area near uptown known as South End. Today, 20 years later, that restaurant — Mac's Speed Shop — has grown into a company with nine such restaurants in North and South Carolina, with more on the way.In this episode of The Charlotte Ledger Podcast, Tony Salerno, president of Mac's Hospitality Group, talks with Ledger editor Tony Mecia about how this well-known fixture in Charlotte's restaurant scene has endured and continues to expand. They talk about challenges in the restaurant industry, how Mac's tries to stand out in a growing city, the importance of building a strong team, changes in technology and more. This episode of The Charlotte Ledger Podcast was produced by Lindsey Banks.You can find out more about The Charlotte Ledger at TheCharlotteLedger.com. Be sure to sign up for our newsletter! This is a public episode. If you'd like to discuss this with other subscribers or get access to bonus episodes, visit charlotteledger.substack.com/subscribe
Eat’n Park is a regional restaurant chain known for its family-friendly atmosphere, classic American comfort food, and iconic Smiley Cookies. Founded in 1949 in Pittsburgh, it offers breakfast, lunch, and dinner, with a focus on fresh, made-to-order meals. The brand emphasizes hospitality, community involvement, and sustainability initiatives.Parkhurst Dining, a division of Eat’n Park Hospitality Group, provides customized dining solutions for universities, corporations, and cultural institutions. With a focus on fresh, locally sourced ingredients and scratch-made meals, Parkhurst emphasizes hospitality, sustainability, and culinary excellence, creating memorable dining experiences tailored to each client's needs.Jeff said the decision to create Parkhurst Dining was rooted in the desire to focus on an industry that they knew well – food. Eat'n Park's FarmSource program, launched in 2002, partners with local farms to source fresh, sustainable ingredients, supporting regional agriculture while delivering high-quality, farm-to-table meals.In 2024, Eat'n Park celebrated its 75th anniversary and has nearly 60 locations in Pennsylvania, Ohio and West Virginia.The restaurant has been a family business since the 1970s. Jeff Broadhurst is the President and CEO of Eat’n Park Hospitality Group. He joined the company in 1996, became President in 2006, and CEO in 2008. Under his leadership, the company has expanded to include multiple dining concepts and emphasizes community engagement and sustainability. Jeff works side-by-side with his brothers, Brooks (Senior Vice President of Food and Beverage) and Mark (Vice President of Corporate Dining & Retail Development).In the midst of COVID, Eat'n Park turned heads by opening a new location in Butler, PA. Jeff called the decision a “leap of faith” but said the decision showed employees and customers that Eat'n Park was strong and focused on growth. Eat'n Park's Smiley Cookies debuted in the 1980s as a way to bring joy to guests, especially children. Originally hand-decorated with bright icing and a signature smile, these cookies quickly became a beloved brand symbol. Today, they are shared nationwide, spreading Eat'n Park's message of kindness and hospitality. QUOTES “There are challenges (with working with family). There are challenges in any business, but there are a lot more positives.” (Jeff) “During COVID it was really nice having family there. Dealing with what we went through. That was the one thing that you really needed people that you trusted and respected and, in many cases, loved.” (Jeff)“When new management comes in I always tell them one thing: You can never have too much fun in the role.” (Jeff) “My mother was always talking about treating people the way you want them to treat you.” (Jeff)“(The Smiley Cookies) are all about creating a smile. That's what it's led into.” (Jeff)“Community involvement is a big part of our culture and a big part of who we are.” (Jeff) “A lot of our focus right now is continuing to invest in the brand – a 75-year-old brand.” (Jeff) “What we have to do in the restaurant industry is anticipating the guest needs. What are they going to want tomorrow, next week, next year?” (Jeff)“A lot of our innovation is about helping our team members have a more rewarding job and career. You can never forget about the importance of our team members.” (Jeff)
Bollotta-FIDE is finally back with our first episode of 2025. Anthony and Alex catch up on and talk about a new gig Anthony has taken on this year as the teacher "Live Events in Entertainment" class at San Diego State University for the semester. Joining the conversation today is the Director of Events at the Forward Hospitality Group. FowardHG has 17 venues in 5 major markets where Rick is flexing his experience and passion in special events via sales and event production in the corporate, social and public arenas. They chat about Forward Hospitality Group's themed venues and creative concepts with their impeccable attention to detail, day-to-day up keep, and flair for high-end experiences. They also get into some of Rick's personal history working for industry greats like Andrea Michaels of Extraordinary Events and how the pandemic changed the course of his professional life and his volunteer work with the SEARCH Organization helping those in the event community in need. Listen now.Plan an Event with Rick at and See the Venue Concepts https://www.forwardhg.com/ Learn more about the SEARCH FOUNDATION at searchfoundation.org Submit ASK ANTHONY questions on the form at www.bollotta.com/podcastFollow @bollottaentertainment on Instagram
On today's show: 1. Oak Steakhouse's website - https://www.oaksteakhouserestaurant.com/location/oak-steakhouse-charleston/ 2. Steve Palmer's bio - https://www.theindigoroad.com/team-palmer/ 3. Indigo Road's website - https://www.theindigoroad.com/ 4. Say Grace Podcast - https://podcasts.apple.com/us/podcast/say-grace/id1793458967 5. Ben's Friends - https://www.bensfriendshope.com/ 6. "Say Grace" book - https://amzn.to/3QxFgQ5 This episode's music is by Tyler Boone (tylerboonemusic.com). The episode was produced by LMC Soundsystem.
Nicola Mangiacapra, bars boss at Langham, knows how to make drinking venues work.
The hardest working man in hotel research talks with us about the state of hotel brand acquisitions, optimism among investors about urban markets and luxury assets, and how hotels can learn from Taylor Swift (can't we all?). Plus: What's the most overrated statistic in hotel research? What's one piece of unvarnished advice he'd give to a new investment group? Why are partnerships on the rise in Vegas and Orlando?https://www.us.jll.com/en/people/zachariah-demuthhttps://www.hotelmanagement.net/transactions/review-2024-year-us-hospitality-deals
The horrific wildfires unleashing carnage in Southern California underscore the need for reliable insurance protection both for businesses and homeowners. As of Jan. 16, 2025, these wildfires have scorched more than 60 square miles, claimed at least 25 lives, and left 26 people missing. With more than 12,000 structures destroyed and tens of thousands displaced, the economic impact is estimated between $135 billion and $150 billion. Joining me to discuss the types of damages and losses typically covered under homeowner and commercial property insurance policies, policy limitations, navigating the claims process, and business interruption coverage. We also discuss a Jan. 10, 2025, ruling out of the Northern District of California in Bottega v. National Surety which held in a business interruption case that whether smoke damage caused the suspension of operations at the policyholders' businesses is a genuine issue of fact.My guests are all from the long-time insurance recovery law firm of Anderson Kill. Dennis Artese is a shareholder in the New York office and is chair of the firm's Climate Change and Disaster Recovery practice group. Marshall Gilinsky is a shareholder the firm's Boston office and practices in the firm's Insurance Recovery and Commercial Litigation groups, as well as its Restaurant, Retail & Hospitality Group. Joshua Gold is a shareholder in the New York office. He chairs the Cyber Insurance Recovery Group and co-chairs the Marine Cargo Insurance Group. He also handles directors and officers insurance and business income/property insurance matters.If you have comments or wish to participate in one our projects please drop me a note at Editor@LitigationConferences.com.Tom HagyLitigation Enthusiast andHost of the Emerging Litigation PodcastHome PageLinkedIn
In this episode of the Hospitality Mentor Podcast, host Steve Turk interviews Steve Palmer, founder of the Indigo Road Hospitality Group. Palmer shares his journey from washing dishes at 13 to becoming a successful entrepreneur and author. He discusses his passion for hospitality, the importance of culture in business, and his personal battle with addiction. Palmer also highlights the creation and impact of Ben's Friends, a support group for hospitality professionals struggling with addiction. This inspiring episode offers valuable insights into pursuing your dreams and building a purposeful career in the hospitality industry.00:00 Introduction to the Hospitality Mentor Podcast00:36 Meet Steve Palmer: Founder of Indigo Road Hospitality Group01:01 Early Beginnings: From Dishwasher to Restaurant Enthusiast03:56 Discovering a Passion for Service and Wine06:38 Mentorship and Professional Growth10:15 Transitioning to Leadership and Management16:05 The Birth of Indigo Road Hospitality Group29:22 The Grit of Entrepreneurship30:09 Leadership as an Act of Service33:19 Creating a Culture of Hospitality39:52 Expanding into Boutique Hotels46:29 The Birth of Ben's Friends56:13 Reflections and Final Thoughts
Have you contemplated sending your student to an all-Black school? Patricia Hogan Williams is Head of the Imani School, the largest black independent school in the U.S. Founded in 1988, the school serves 100% African American students and emphasizes faith, confidence, and self-belief. Williams highlights the importance of setting high expectations and providing a nurturing environment that fosters academic excellence and self-worth. The school's curriculum includes African American history and literature, aiming to instill pride and competence in students. Williams stresses the critical role of education in empowering black children and the need for intentionality in their learning environment. ABOUT PATRICIA HOGAN WILLIAMS A graduate of Fisk University, Patricia Hogan Williams has more than 40 years of experience as an educator with students from preschool classrooms to university campuses. She is the Founding Head and Executive Director of The Imani School — now the largest independent, predominantly African American private Christian school in the nation, serving students from preschool through eighth grade. Williams continues to be the driving force behind the school's progression, prevailing at the school's helm since 1988. The institution has grown to include more than 350 students across pre-kinder, elementary, and middle school grade levels, receiving national and international recognition for its success in developing self-confidence and academic excellence in African-American children. Mrs. Williams also serves as an adjunct professor in Child Development at Texas Southern University, where she helps sow into the next generation of educators. For her commitment to improving the lives of children and youth, Williams has received numerous honors and awards including: U.S. News and World Report's “Twelve Indispensable Americans''; “Current History Maker” by KHOU –TV; the Distinguished Woman Award from Alpha Kappa Alpha Sorority Incorporated; Wheeler Avenue Baptist Church's Audrey A. Lawson Impact Award winner; the American Heart Association Award of Excellence as well as its Outstanding Educator Award; the National Association for Financial Assistance to Minority Students' Outstanding Educator Award; Links, Inc. Western Area for Outstanding Services to Youth; Texas Southern University Award for Excellent Service; and the Community Service Award from the Top Ladies of Distinction. Williams is the wife of Attorney Connie B. Williams, and the proud mother of three sons, Brian, founder of Step Afrika, the first professional company dedicated to the tradition of stepping; Christopher, owner of Lucille's Hospitality Group, which includes nationally acclaimed restaurant Lucille's and its non-profit Lucille's 1913; and Benjamin, the co-owner of Highway Vodka, the country's first of its kind spirit crafted with hemp seed. Follow us at @artic.ulating on IG for more of Articulating! Special thanks to Vibrant Health for sponsoring this episode of Articulating! We're thrilled to share an exclusive 20% discount for our listeners. Use code ARTIC20 and take a step toward vibrant living!
Top Stories:1. Voodoo Donuts comes to SeattleCapitol Hill Seattle Blog2. Local sushi place re-opens after viral TikTokGeekWire article3. The restaurant minimum wage debateSeattle Times article4. Seattle can't recycle glass due to one companySeattle Times articleAbout guest Elaina Morris - Founding Partner, President & CEO, Ascend Hospitality GroupElaina has been President & CEO of Ascend Hospitality Group for about eight years which represents Ascend Prime Steak and Sushi in Bellevue and is the parent company of Stanford's. She was also the founder of the indoor playground WiggleWorks Kids. And before that, she had a history in the corporate world as Global Account Management. Elaina serves her community as a trustee on the Washington Hospitality Associations' Education Foundation, Bellevue Chamber of Commerce, as well as Rainier Athletes, and is a member of YPO Seattle.About host Rachel Horgan:Rachel is an independent event producer, emcee and entrepreneur. She worked for the Business Journal for 5 years as their Director of Events interviewing business leaders on stage before launching the weekly podcast. She earned her communication degree from the University of San Diego. Contact:Email: info@theweeklyseattle.comInstagram: @theweeklyseattleWebsite: www.theweeklyseattle.com
In this episode, Tim Harmon, founder and CEO of Palisades Hospitality Group, shares insights into his latest project, The Elene, a hotel designed to connect guests with the community and nature.Listen now to learn about:The vision behind The Elene and its 10-year journey to fruition.The unique features of The Elene, including its recovery garden, outdoor living room, and bike-friendly amenities.The importance of community involvement and how The Elene aims to integrate with the local Napa Valley community.The evolving nature of travel and how The Elene aims to offer a different kind of guest experience.The innovative approach to spa treatments at The Elene.If you liked this, check out: Why Slowing Down Speeds Up Success: Lessons from My Career from Law to Hospitality Leadership - Tim Harmon, Palisades Hospitality GroupThis episode is brought to you with support from Sojern, the all-in-one platform that helps more than 10,000 hotel companies worldwide excel across marketing, operations, and guest experience. Want to know how successful hotels are unifying their approach to drive better results? Download Sojern's latest research report: "Unlocking Revenue: How Hoteliers Build Profitable Guest Relationships" to discover actionable insights for your entire team - from general managers to operations and marketing leaders.Send Josiah a textA few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands
In this episode, Tim Harmon, founder and CEO of Palisades Hospitality Group, shares why independent operators are becoming a driving force in redefining the hospitality landscape.Listen now to learn about:The rise of hybrid hospitality models and their impact on the industry.The power of local impact and how staying small can mean thinking big.Financial opportunities in independent hospitality that might surprise you.The importance of creativity and willingness to try new things in hospitality.How independent hospitality can reflect and support local communities.The role of sustainability and community impact in investment decisions.The economic benefits of tourism and hospitality for local communities.This episode is brought to you with support from Sojern, the all-in-one platform that helps more than 10,000 hotel companies worldwide excel across marketing, operations, and guest experience. Want to know how successful hotels are unifying their approach to drive better results? Download Sojern's latest research report: "Unlocking Revenue: How Hoteliers Build Profitable Guest Relationships" to discover actionable insights for your entire team - from general managers to operations and marketing leaders.Send Josiah a textA few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands
In this episode, Christine Morairty, VP of Brand + Marketing at Palisades Hospitality Group, shares how hotel operators can help travelers truly immerse themselves in their destination.Listen to learn:How to transform a hotel from just a place to stay into a key part of an unforgettable trip.The importance of collaborating with local businesses to enhance guest experiences.Strategies for curating unique guest experiences that blend tradition with innovation.The role of destination marketing in the hospitality industry.How to balance promoting a region's historical attractions with emerging opportunities.The concept of "intuitive programming" and how it can enhance guest experiences.Examples of successful partnerships and experiential programming from Palisades Hospitality Group's hotel collection, Mosaic.This episode is brought to you with support from Sojern, the all-in-one platform that helps more than 10,000 hotel companies worldwide excel across marketing, operations, and guest experience. Want to know how successful hotels are unifying their approach to drive better results? Download Sojern's latest research report: "Unlocking Revenue: How Hoteliers Build Profitable Guest Relationships" to discover actionable insights for your entire team - from general managers to operations and marketing leaders.Send Josiah a textA few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands
In this episode, Christine Morairty, VP of Brand + Marketing at Palisades Hospitality Group, shares her formula for merging global strategies with hyperlocal execution, ensuring every initiative resonates at the property level.Listen now to learn:The role of education in modern marketing and how to simplify complex marketing concepts for different audiences.The necessity of both immediate tactics and long-term brand building in marketing.How to balance bold brand building with tactical marketing that delivers results in hospitality.The importance of integrating marketing from the ground up rather than treating it as an afterthought.Strategies for building long-term audience loyalty and crafting data-driven stories.The significance of operational buy-in and close collaboration with property teams.How to pivot and prioritize marketing initiatives based on market conditions and business needs.Effective ways to present key metrics and drive financial performance and business results.This episode is brought to you with support from Sojern, the all-in-one platform that helps more than 10,000 hotel companies worldwide excel across marketing, operations, and guest experience. Want to know how successful hotels are unifying their approach to drive better results? Download Sojern's latest research report: "Unlocking Revenue: How Hoteliers Build Profitable Guest Relationships" to discover actionable insights for your entire team - from general managers to operations and marketing leaders.Send Josiah a textA few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands
In this episode, Tim Harmon, founder and CEO of Palisades Hospitality Group, shares practical ways to build a company culture that prioritizes curiosity and creativity at every level.Listen to learn:How the Palisades office functions more like a studio than a traditional workspaceThe concept of a "learning board" to encourage fresh ideasThe benefits of debriefing team members after travelInsights from Tim's travels to destinations like New Zealand, Iceland, and JapanHow immersing in local culture can inspire new approaches to hospitalityThe impact of architecture and design on guest experienceThe importance of stepping back and trusting your team to achieve resultsIf you liked this, check out: Why Slowing Down Speeds Up Success: Lessons from My Career from Law to Hospitality Leadership - Tim Harmon, Palisades Hospitality GroupThis episode is brought to you with support from Sojern, the all-in-one platform that helps more than 10,000 hotel companies worldwide excel across marketing, operations, and guest experience. Want to know how successful hotels are unifying their approach to drive better results? Download Sojern's latest research report: "Unlocking Revenue: How Hoteliers Build Profitable Guest Relationships" to discover actionable insights for your entire team - from general managers to operations and marketing leaders.Send Josiah a textA few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands
In this episode, Tim Harmon, founder and CEO of Palisades Hospitality Group, shares how his experiences in the restaurant and hotel industries have shaped his vision for exceptional guest experiences.Listen now to learn:How lessons from the restaurant world, like the power of storytelling and embracing spontaneity, can revolutionize hotel operations.Tim's unique approach to balancing consistency with creativity in hospitality management.The importance of hands-on leadership and building a culture of trust and empowerment.A framework for aligning exceptional guest experiences with achieving financial returns.The diversity and independent spirit within Palisades Hospitality Group's portfolio.Criteria for taking on new projects and the importance of alignment with partners.The significance of spending time at properties to understand their energy and dynamics.How motivating employees and providing a platform for their success leads to better financial results.If you liked this, check out: Why Slowing Down Speeds Up Success: Lessons from My Career from Law to Hospitality Leadership - Tim Harmon, Palisades Hospitality GroupThis episode is brought to you with support from Sojern, the all-in-one platform that helps more than 10,000 hotel companies worldwide excel across marketing, operations, and guest experience. Want to know how successful hotels are unifying their approach to drive better results? Download Sojern's latest research report: "Unlocking Revenue: How Hoteliers Build Profitable Guest Relationships" to discover actionable insights for your entire team - from general managers to operations and marketing leaders.Send Josiah a text A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands
In this episode, Christine Morairty, VP of Brand + Marketing at Palisades Hospitality Group, shares her journey through the hospitality industry, highlighting the importance of people, places, and mentorship in shaping her career.Listen now to learn:The impact of key mentors and colleagues in Christine's career.Insights from her experiences working with Starwood and W Hotels in New York.The significance of event-driven marketing and brand activation.How constructive feedback can pivot and enhance career growth.The benefits of taking career opportunities in different destinations.The importance of internal culture and employee experience in hospitality.The value of long-term projects and building momentum within a company.The role of collaboration and avoiding silos in a successful team environment.This episode is brought to you with support from Sojern, the all-in-one platform that helps more than 10,000 hotel companies worldwide excel across marketing, operations, and guest experience. Want to know how successful hotels are unifying their approach to drive better results? Download Sojern's latest research report: "Unlocking Revenue: How Hoteliers Build Profitable Guest Relationships" to discover actionable insights for your entire team - from general managers to operations and marketing leaders.Send Josiah a text A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands
In this episode, Tim Harmon, founder and CEO of Palisades Hospitality Group, shares his journey from law to hospitality, his passion for cycling, and the leadership lessons he's learned along the way.Listen now to learn about:The importance of stillness and mindfulness in leadership and success.How personal passions, like cycling, can contribute to professional clarity and problem-solving.The unique alignment between hospitality skills and personal life skills.Tim's career pivot from being an attorney to entering the hospitality industry.The story behind the founding of Palisades Hospitality.Resources mentioned:Stillness is the Key by Ryan Holiday (book)Unreasonable Hospitality by Will Guidara (book)Setting the Table by Danny Meyer (book)How to Know a Person by David Brooks (book)This episode is brought to you with support from Sojern, the all-in-one platform that helps more than 10,000 hotel companies worldwide excel across marketing, operations, and guest experience. Want to know how successful hotels are unifying their approach to drive better results? Download Sojern's latest research report: "Unlocking Revenue: How Hoteliers Build Profitable Guest Relationships" to discover actionable insights for your entire team - from general managers to operations and marketing leaders.Send Josiah a text A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands
This week's guest is no stranger to blending global influences with a heartfelt approach to hospitality. Dani Alonso, the visionary founder and creative director behind Bonhomme Group, has created an expansive portfolio of venues that bring the vibrancy of both Chicago and Spain to life. From award-winning restaurants and lounges to Casa Beatnik, a boutique hotel nestled in the Spanish countryside, Bonhomme reflects a passion for storytelling, luxury, and escapism. He joins us in the studio to share fascinating insights about his journey, dive into the nuances of running a business abroad, explore the enigmatic calculus of design, and much, much more.
In this episode, Sarah Eustis, Founder and CEO of Main Street Hospitality Group, shares her story and vision for hotels that serve as community anchors.Listeners will learn:How Sarah built a company that balances creative innovation with operational excellence.Insights into hotel ownership structures and building lasting partnerships.The importance of aligning objectives and values in hospitality projects.Sarah's career journey from fashion to hospitality leadership.The concept of "dynamic stability" and how it guides her leadership approach.Strategies for responsible growth and maintaining brand integrity.The opportunity for creating places that enable meaningful connections.Mentions:Main Street HospitalityRed Lion InnIndependent Lodging CongressPinnacleFulcrum HospitalityRalph LaurenGap IncLimited BrandsThe Creative Priority by Jerry HirshbergCanoe Place InnHotel DownstreetSend Josiah a text A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands
Tim has been a practicing attorney and CPA for nearly 40 years and is the Founder of The Busch Firm. He is also the Founder and CEO of Pacific Hospitality Group, a premier hotel development and management company with a portfolio of hotels and resorts throughout the United States. Tim and his wife Steph co-founded St. Anne School in California, where Tim served as Chairman and CEO for 17 years; they went on to co-found JSerra Catholic High School. Tim's passion for wine led him to found Trinitas Cellars, LLC, in 2002, located in Napa, California. Tim and Steph are also active supporters of several prominent Catholic organizations and were instrumental in the Roman Catholic Diocese of Orange purchasing the Crystal Cathedral. This week, I have the privilege of talking with Tim Bush about his early entrepreneurial ventures as a young man to build a successful law and tax advisory firm serving high net worth clients. Tim shares his heart for Catholic education and philanthropy and why he has been a driving force behind the founding of several private Catholic schools and the Napa Institute, which encourages Catholic education and fraternity. We also discuss the importance of charitable giving, the favorable tax laws in the United States for donations, and the joy of being generous. “We need to stop educating kids the same because they're not the same. They never have been the same, and they need different attention and different motivation.” - Tim Busch “If you do not focus on the spiritual component of your education, you will not be successful.” - Tim Busch “When you focus on faith, everything else takes care of itself.” - Tim Busch This Week on The Wow Factor: Tim discusses his early jobs, including paper deliveries, supermarket work, and painting houses, which taught him the value of hard work Why working at a local accounting firm in Michigan proved valuable for his future in the produce and hospitality businesses How Tim transitioned from law to hospitality, focusing on developing office buildings, apartment buildings, shopping centers, and hotels Why it's so important for schools to be in partnership with parents when it comes to education How we can prioritize the spiritual aspect of our children's education, and why it's so important Tim talks about his role in founding two private Roman Catholic schools, St Anne and JSerra, in California Tim explains the origins and purpose of the Napa Institute, which aims to immerse participants in their Catholic faith How you can get involved with the Napa Institute How to instill generosity and stewardship in the next generation The role of example in teaching good habits and the power of stories in conveying lessons Tim Busch's Words of Wisdom: Like all good habits, faith comes from example, not preaching; leaders should remember that. Connect with Tim Busch: The Busch Firm The Napa Institut Connect with The WOW Factor: The WOW Factor Website Connect with Brad Formsma via email Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook Brad Formsma on Twitter
Two Chicks, Three Seats: The Event Manager's Guide to Industry Trends
On this episode, Kate and Rachel sit down with Steve Palmer, the Founder of Indigo Road Hospitality Group, which has a portfolio of over 30 restaurants and independent hotels, and the co-founder of Ben's Friends, a non-profit organization offering support to hospitality industry workers struggling with substance abuse. Throughout the conversation, we discuss Steve's career in the industry that coincides with his sobriety journey, building an employee-first culture at Indigo Road Hospitality Group, advocating for mental health in the industry, tips for restaurant management to improve their own cultures, and more. Learn more about Indigo Road Hospitality Group and Ben's Friends below: https://www.theindigoroad.com/ https://www.bensfriendshope.com/
This episode is brought to you by Schedulefly.Super Simple Restaurant Employee Scheduling Software + Legendary Customer Service. Since 2007 we've served over 20,000 restaurants and hospitality businesses.Head on over to https://www.schedulefly.com for your 30-day free trial, or feel free to call co-owner Wil Brawley on his cell phone to learn more: 704-906-2031.
Jennifer Krapp is the head of restaurant operations at The Indigo Road Hospitality Group. You can hear her career journey here and thoughts on mentorship here if you missed them. In this episode, she shares her insights on what makes great hospitality and why it's so important.Listeners will learn:What doesn't make great hospitality (00:48)Why hospitality is attention (01:10)Why hospitality is so important (02:06)A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands
#78. In this episode of The meez Podcast, host Josh Sharkey sits down with Chef Opie Crooks, a culinary talent and soon-to-be dad. Josh shares the story of how he first met Opie at an event in Washington, D.C., where Opie's graciousness and exceptional cooking left a lasting impression. Now based in Savannah, Georgia, Opie oversees culinary operations for FARM Hospitality Group, managing multiple concepts with his characteristic warmth and expertise.Recorded from the quietest spot Opie could find—a car, away from the restaurant's generators—this conversation offers an insightful look into the challenges and rewards of growing a hospitality group. Opie discusses his role as a culinary director, emphasizing the importance of supporting and nurturing the chefs he works with, ensuring their success and innovation.Join Josh and Opie as they catch up on life, leadership, and the journey that has brought Opie to this exciting moment, just before he embarks on the new adventure of fatherhood. Congratulations, Opie!Where to find Opie Crooks:InstagramLinkedInTwitterWhere to find host Josh Sharkey:InstagramLinkedInTikTokTwitterIn this episode, we cover:(03:45): Opie's background(05:19): Culinary community in Savannah (12:56): All about FARM Hospitality Group(19:38): How Opie and his team continue to learn(25:11): The value of culinary consistency(31:50): How Opie and his wife Annie are preparing for their first child
This week, we're learning from Jennifer Krapp, head of restaurant operations at The Indigo Road Hospitality Group. You can hear her career journey here and thoughts on mentorship here if you missed them. In this episode, she shares what she's learned it takes to lead and succeed in hospitality.Listeners will learn:The importance of holding people accountable while still making them feel respected and motivated to learn (00:46)How to communicate effectively when holding others to a standard without hurting their feelings (01:49)The necessity of taking immediate action and following through on tasks to avoid being overwhelmed (02:19)How being reliable and getting things done for your team builds trust and integrity (03:00)The value of being part of a team where everyone is pushing themselves to be better and working towards the same goals (03:42)How being surrounded by motivated and inspiring people can drive you to improve and step up your own game (04:26)New to Hospitality Daily? Start here. Want to get my summary and actionable insights from each episode delivered to your inbox each day? Subscribe here for free.Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram.Music by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands
This week, we're learning from Jennifer Krapp, head of restaurant operations at The Indigo Road Hospitality Group. You can hear her career journey here and thoughts on mentorship here if you missed them. In this episode, she shares her insights on the importance of showing hospitality to your teams.Listeners will learn:The impact of showing genuine care for staff during challenging times (01:05)How creating special moments for team members can boost morale and loyalty (02:15)"Hospitality U" and its role in employee development (03:42)The importance of personalized attention and mentorship in hospitality training (06:15)How their "Lasting Impressions" program fosters a culture of surprise and delight (07:45)New to Hospitality Daily? Start here. Want to get my summary and actionable insights from each episode delivered to your inbox each day? Subscribe here for free.Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram.Music by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands
Host: Marrin Costello Guest: Jen Bingham Jen Bingham is passionate about making wine approachable and fun, which she has been championing in Tampa since the opening of Cru Cellars in 2010. Cru has become known as Tampa's best wine bar, with attention to small production, everyday wines and programming around wine tastings and education. Jen led the expansion of Cru Hospitality Group over the last five years to five unique restaurants and shops around the city – Cru Cellars in Palma Ceia, Bouzy (Cocktail & Champagne-forward restaurant) in Hyde Park Village, Small Giant Restaurant & Bar and Wine on Water (shop & wine bar) on Water Street, and Vela (Italian Tavern) at Westshore Marina. Focused on creating the best neighborhood gathering spots, Jen has centered her restaurants on thoughtful interaction and approachable wine education. Jen is energized by the wine & restaurant business in Tampa Bay, and she loves being a leader in the restaurant and business community. She is currently the President of EO Tampa Bay (Entrepreneur's' Organization), and is working on self-publishing her first book in the near future. Produced by Island City
Eric Papachristos, who lived in Greece before returning to the U.S. at age 10, spent his life in restaurants, working at his father's diner as a dishwasher. It made sense, then, that his path would lead him back to hospitality after earning a degree in finance.With a keen eye for collaboration, Papachristos joined forces with celebrated chef Jody Adams to open Greek restaurant Trade Boston in 2011. Thirteen years later, he has grown his empire to count 10 restaurants under his A Street Hospitality Group banner.His latest venture, the AvroKO-designed La Padrona, is a culinary gem nestled within the luxurious Raffles Hotel in downtown Boston. As Papachristos looks to the future, his ambitions extend beyond the dining scene, with plans to develop a residential community in Boston—a pivot inspired from the challenges of the Covid era.Thank you for listening! For more of our great interviews, find us at hospitalitydesign.com.
#306: We're publishing this on a Friday and you know what that means: we all scream for... (waiting for you to say it.)LAist food editor and Cheap Fast Eats co-conspirator Gab Chábran and HTLA host Brian De Los Santos host Culinary Connections: Ice Cream Social. It was a chat with owners from three Southern California ice cream eateries: Kinrose in Pasadena, Tocumbo Ice Cream in Anaheim, and 626 Hospitality Group in Arcadia.