Fail Faster

In this Fail Faster episode, we catch up with Derek Nohr, Director of Corporate Solutions (ServiceNow and Atlassian) at Avalara once again. We discuss his team's remarkable growth and also explore the impactful role of generative AI and Now Assist in revolutionizing ITSM. Derek shares insights on the importance of data quality for AI success and his vision for enhancing employee experiences in 2025. Tune in to discover future trends, challenges in adapting new technologies, and Derek's personal and professional resolutions for the year ahead.

In this episode of the Fail Faster Podcast, Gurdeep Singh, a seasoned solution architect at Chubb with over 25 years in the technology sector, shares his fascinating journey from dismantling radios in his childhood to tackling large-scale modernization projects in financial services. Gurdeep discusses the complexities of legacy system transformation, navigating organizational resistance, and the power of aligning business and technology for impactful change. He also shares his insights on leveraging AI responsibly, building strong data foundations, and fostering collaboration across all levels of an organization. Packed with lessons learned from career-defining challenges and forward-looking strategies, this episode is a must-listen for anyone aiming to modernize systems while keeping people at the heart of innovation.

In this episode of Fail Faster, we welcome Dana St. Pierre, Director of Digital Talent Engine at Constellation Brands. With over 15 years of HR and recruitment experience across nuclear engineering, cannabis, and beverage alcohol industries, Dana brings an innovative approach to HR. She is passionate about diversity and inclusion, and in her current role, she leads digital talent recruitment and HR programming to drive transformation at Constellation Brands. Dana holds a B.A. in Organizational Leadership and a Master's in Human Resource Management from Chapman University, as well as a Masters in Ayurvedic Medicine. Outside of work, she enjoys holistic wellness, yoga, art, music, and spending time with her family. Join us to hear Dana's insights on digital transformation in HR.

In a world where institutional trust is at an all-time low, how can organizations rebuild confidence through innovation? Ryann Foelker, a trailblazing design leader at American Family Insurance, shares how her strategic vision not only saved millions but also restored trust. Discover the power of narrative-driven design and why great designers can be found in places you wouldn't expect. —----------------------------- Episode highlights: Breaking down institutional trust: Ryann explores how organizations can approach rebuilding trust with customers and employees alike, even when they're not directly at fault. The strategic transformation: Hear how Ryann led a groundbreaking initiative that consolidated claims processes, delivered tens of millions in savings, and positioned her company as a leader in efficiency and innovation. Claims adjusters as designers: Ryann found a team of amazing designers in a way she didn't expect but made perfect sense. After all, balancing empathy and business goals is the business of insurance. The power of storytelling in design: Learn why crafting a compelling narrative is the key to engaging stakeholders and gaining buy-in for big ideas. Failures that teach: Ryann opens up about a pivotal career lesson—why defining your role clearly matters—and how she turned a professional misstep into a stepping stone for success. Looking ahead to 2025: Explore Ryann's vision for using digital innovation to rebuild trust in institutions and her beta-tested trust and value metrics designed to guide strategic decisions. Whether you're a leader, a designer, or simply curious about transforming old-school industries, this episode is packed with actionable insights and inspiring stories. Don't miss the chance to connect with Ryann and learn from her journey! Ryann Foelker LinkedIn: https://www.linkedin.com/in/ryann-foelker-5827494/ Emerson Taymor LinkedIn: https://www.linkedin.com/in/etaymor/ "Who Can You Trust?: How Technology Brought Us Together and Why It Might Drive Us Apart" by Rachel Botsman:  https://www.amazon.com/Who-Can-You-Trust-Technology/dp/1541773675 InfoBeans: https://infobeans.com

In this episode of Fail Faster, Phani Korasala, Senior Director, Product, Analytics, and Operations, Merchandizing platforms at Walmart, shares his remarkable journey from building first-generation smartphones to revolutionizing retail at one of the world's largest companies. Phani dives into his innovative approach to scaling Walmart's product assortment by flipping traditional methods, accelerating growth by 6x, and leveraging cutting-edge technology. He unpacks the importance of customer-centric solutions, adapting to global markets, and fostering collaboration through advisory boards. With stories of bold ideas, overcoming challenges, and reimagining retail through technology, this episode offers a masterclass in innovation and leadership for anyone looking to stay ahead in a competitive industry.

In this episode of Fail Faster, Babak Abbaschian, Senior Director of Data Strategy and Analytics at Churchill Down shares how to deliver AI projects that actually succeed. Babak turned 150 year old Churchill Downs into an AI powerhouse through these techniques. And he is using his expertise to make people's lives better by using AI in a way that humanizes people instead of technology for the sake of technology. He emphasizes the importance of failing fast, asking the right questions, and sharing wins early and often. Babak discusses how to prioritize projects by targeting quick wins that deliver significant business value, stressing the need for data readiness and organizational preparation when adopting AI solutions. He also offers insights on using technology to address human challenges, such as improving public safety and enhancing people's lives. Listen in to learn how to tackle the hurdles of digital transformation and drive positive change through innovation. Babak on LinkedIn: https://www.linkedin.com/in/babakabbaschian/ Babak on X: https://twitter.com/babakkab

Michael Warren, Associate Vice President and BIM Director at AECOM, rejoins us on Fail Faster after his riveting previous episode. Michael reflects on lessons learned from his journey as an early adopter of 3D technology and dives into how leaders can balance innovation, fiscal responsibility, and ethics in an era defined by digital transformation, AI, and big data. From managing generational gaps in tech adoption to setting measurable KPIs for smarter experimentation, Michael offers actionable insights for navigating today's fast-evolving landscape. This episode is packed with compelling stories, including strategies for embracing failure, building better experiments, and leveraging the human mind as the ultimate tool for innovation. Don't miss this engaging discussion that challenges conventional leadership paradigms and inspires forward-thinking solutions.

Jeff Barry, Head of Innovation at DOT Foods joins us on this episode of Fail Faster. Jeff shares his journey of reshaping business practices and driving impactful projects by making sure to avoid "Project X." He discusses how DOT Foods efficiently handles 4 billion pounds of food annually and highlights initiatives like fleet monitoring and warehouse safety enhancements. Jeff explores the value of starting with human insights, embracing discomfort to challenge norms, and refining ideas through experimentation. Sharing a standout success story involving heat-reflective trailer coatings, Jeff illustrates the art of turning bold concepts into scalable solutions. Packed with actionable advice, this episode offers inspiration for those seeking to evolve their approach while remaining grounded in practical strategies.

In this episode of Fail Faster we talk to Todd James. As Chief Data & Technology Officer at 84.51°, Todd oversees all technology functions and enterprise capabilities, including product and design, engineering, data science, and consumer research. He drives digital transformation, enhancing 84.51°'s robust data, science, and technology assets to support sustained growth. Within Kroger, Todd is accountable for setting and advancing the enterprise data and AI agenda to maximize the impact of Kroger's data and analytics. With 15 years at Fidelity Investments, he has led global data and analytics initiatives and AI-driven operational modernization. Todd is a board member for CDO Magazine, GS1, and other advisory organizations, holding degrees in mathematics, computer science, and an MBA.

In this episode of Fail Faster, we speak with Chris Francosky, Chief Information Officer at Spirent Communications. Chris is responsible for overseeing the global vision, strategy, and planning of IT security and AI initiatives. With over 25 years of experience in technology leadership, he previously served as CIO at KORE Wireless, where he led global teams in enterprise digital transformation and managed mobile core networks. Chris also brings a strong background in organizational change management, IT-business alignment, technology innovation frameworks, cybersecurity, and cloud-native application architectures. Additionally, he serves on the customer advisory boards for multiple technology and cybersecurity companies. Chris holds a Bachelor of Science in Computer Science from The Ohio State University and has several industry certifications.

Pratik Patel is the Director of Category Management at Mastercard, bringing over 20 years of experience in procurement. He has traveled to 18 countries, conducted negotiations globally, and managed both direct and indirect spend. Currently, he leads category management for labor and technology sourcing in North America. Pratik follows a servant leadership style, always prioritizing the success of his team. He is guided by four key principles: we are the sum of our life experiences, create opportunities where none exist, diversity breeds diversity, and focus on eliminating waste. His leadership has earned him the CFO Award at Mastercard, as well as recognition as a 3x Game Changer and Diversity Influencer by SIA.

In this episode, we sit down with Sky Kelley, a leader in corporate innovation and former co-GM of digital product development at Nike, to discuss the challenges and successes of driving major projects within Fortune 100 companies. Sky shares her path from her early days in coding to managing projects that left executives impressed and eager to invest in new ideas. She talks about the importance of “show, don't tell” when pitching big concepts, recounting a story where she captivated Nike's top leaders with a live demo that vividly demonstrated her vision. Sky also offers practical advice on navigating corporate culture, dealing with critics, and keeping momentum on high-profile projects by incorporating customer feedback, strategic storytelling, and personalized approaches. Looking ahead, she shares her enthusiasm for how generative AI could help create truly customized digital experiences at scale. Connect with Sky on LinkedIn for more!

In this episode of Fail Faster, we talk to Miloš Topić, VP for IT and Chief Digital Officer at Grand Valley State University. Miloš has 20+ years of experience in tech, innovation, and leadership. He specializes in digital strategy, security, and project management, holding degrees in computer science, information systems, an MBA, and a Ph.D. in Business Administration.

In this episode of Fail Faster podcast, we welcome Candis Curd, Director of Digital Transformation at Unum. Candis shares her inspiring journey from her vibrant childhood in Houston to her impactful role in digital transformation. She discusses the significant influence of her parents on her creative and technical interests, her early exposure to computer programming, and her passion for music. Candis delves into her professional growth, the importance of servant leadership, and her innovative work at Unum. Tune in to hear valuable insights from Candis on leveraging technology for social good, fostering team communication, and driving digital innovation.

In this episode of InfoBeans' Fail Faster podcast, we welcome Darren O'Connor, Global Product Manager at Logitech. Darren shares his journey from a sports-filled childhood in Ireland, to becoming a key player in product innovation at Logitech. He discusses the pivotal moments that shaped his career, the value of trying and failing, and the importance of being open to unexpected opportunities. Tune in to learn about Darren's experiences with industrial design, engineering, and leading successful product launches in the fast-paced tech industry.

In this episode of Fail Faster, we welcome Josh Angotti, VP of Network Automation and AI at Windstream. Josh shares his journey from growing up in central Pennsylvania to becoming a leader in AI and network operations. He discusses his team's work on predictive and prescriptive analytics, the integration of generative AI for operational efficiencies, and the future impact of AI in the tech industry. Tune in for insights into clear communication, strategic planning, and the transformative power of AI in network operations.

In this episode of Fail Faster, we welcome Heidi Bailey, Senior VP of Futures and AI at TPN. Heidi shares her journey from a multicultural childhood to a leader in AI, including launching Taylor Swift's first album. She explores the evolution, capabilities, and future potential of AI, highlighting the need for governance and energy solutions. Tune in for an insightful discussion on the transformative power of AI and what the future holds.

In this episode of InfoBeans' Fail Faster podcast, we welcome Ben Shephard, Executive Director at CIBC Innovation Banking. Ben shares his inspiring journey from a large family in Harlem to becoming a key figure in banking and the startup ecosystem. He talks about his early years, his path through the finance world, and how he found his passion for working with startups. Ben discusses the importance of integrity, flexibility, and the value of building genuine relationships. Tune in to hear valuable insights and learn from Ben's experiences in navigating the challenges and successes in banking and innovation.

In this episode of InfoBeans' Fail Faster podcast, we sit down with Barbara Widholm, Vice President in Global Technology at State Street Digital. Barbara shares her unique journey from her childhood in Vienna to her current role at State Street. She discusses her early influences, the importance of curiosity and critical thinking, and her passion for both psychology and technology. Barbara delves into the future of AI and VR, the importance of human-centric design, and the value of diverse skill sets in innovation. Tune in to gain valuable insights from Barbara's experiences and her vision for the future of technology.

In this episode of InfoBeans Fail Faster podcast, we welcome Romina Guevara, Chief Digital Officer at Michelin. Romina shares her inspiring story, from growing up in Mexico City and overcoming early hardships to becoming a leader in digital transformation. She discusses her diverse experiences in sales and digital products, the importance of data and AI, and the valuable lessons learned from both successes and failures. Tune in for insights on resilience, innovation, and making a meaningful impact.

In this episode of Fail Faster, we welcome Darwin Larrison, Vice President and Chief Information Security Officer at Modern Woodmen of America. Darwin has been in the Information Security and Technology fields for over 20 years. He joined Modern Woodmen of America in December 2016.

In this episode of InfoBeans' Fail Faster podcast, we welcome Darren O'Connor, Global Product Manager at Logitech. Darren shares his journey from a sports-filled childhood in Ireland, to becoming a key player in product innovation at Logitech. He discusses the pivotal moments that shaped his career, the value of trying and failing, and the importance of being open to unexpected opportunities. Tune in to learn about Darren's experiences with industrial design, engineering, and leading successful product launches in the fast-paced tech industry.

In this episode of Fail Faster, we sit down with Laurel Jordan, Insurance TPA Officer and Solutions at Sutherland. Laurel shares her remarkable journey from a strict upbringing and a diverse professional background to becoming a leader in the insurance industry. She discusses the power of technology in insurance, the importance of employee experience, and her advocacy for women in leadership roles. Join us as Laurel reveals valuable lessons from her career, insights on digital transformation, and the future of insuretech.

Kishore Koduri is a seasoned IT professional with over 20+ years of leadership experience in the technology sector. He currently serves as the Senior Director of Enterprise Shared Services at Ameren, a Fortune 500 American power company serving Illinois and Missouri. Kishore has a rich background in leading complex IT departments and has been instrumental in driving digital transformation and modernization of critical applications.

In this episode of InfoBeans Fail Faster podcast, we welcome Hetal Patel, Managing Director of Business Architecture and Product Strategy at CIBC US. Hetal shares her journey from growing up in Bangalore to becoming a leader in the tech and financial sectors. She discusses the challenges and successes she faced, the importance of grit and continuous learning, and how her early experiences shaped her career. Tune in to hear about her transition from telecom to finance, her passion for product management, and her insights on building successful digital products.

In this episode of Fail Faster, we welcome Laurent Pierre, Senior Vice President of Global Customer Support at Nielsen IQ. Laurent shares his incredible journey from his childhood as the son of Haitian immigrants to leading global customer support at a major corporation. He discusses the pivotal moments that shaped his career, his experiences working with AI at IBM, and the challenges and triumphs of digital transformation. Join us as Laurent reveals insights on empathy, the role of AI in customer support, and the future of personalized customer experiences.

Heather Brizzi is from Cleveland, OH and has over 25 years of experience in Information Technology. She is an IT Director at White Cap, a Construction Supply Distributor, and leads the Functional Systems team as well as the Automation and AI CoE. Heather has been a leader who transforms technology-related strategy and operations across the enterprise. She builds and coaches strong, capable teams that provide excellent service and solutions with technology. Heather gave her first TEDx talk at Indiana University in 2022 called, “Building Resilience on the Playground” for their Playgrounds series and is a regular speaker, panelist, and moderator in the Technology and Women in Technology arenas.

In this episode of Fail Faster, we welcome Jaronica Dancy, Manager - HRIS Operations at Amsted Industries. She has worked in HR professional with a robust background in HRIS operations, strategic human resources management, and leadership. She excels in aligning HR technology with organizational goals to optimize processes and enhance employee experiences

In this episode of Fail Faster, we welcome Patrick J Stefanski, Manager - IT Infrastructure & Support at Great Lakes Dredge & Dock Corporation. Patrick has worked in the IT field for almost 30 years in the areas of transportation, healthcare, logistics, and marine construction, Patrick shares insights on overseeing both insourced and outsourced teams in the areas of traditional and cloud infrastructure, enterprise and offshore (marine) network connectivity, business system support, cybersecurity and regulatory compliance, endpoint management, field operations support and user support.

In this episode of Fail Faster podcast, we welcome Catherine Winfield - VP Experience Design at Autodesk. With 15+ years of experience in design and product, she has shaped, built, and launched products in healthcare, education, and consumer services at organizations like Foundation Medicine, the Chan Zuckerberg Initiative, Hinge Health and others. With a values-aligned leadership style, she seeks to create psychologically safe environments that inspire teams to take big bets and thrive in meaningful careers.

In this episode of Fail Faster, we welcome Phil Komarny, Chief Information Officer at Maryville University of Saint Louis. Phil shares his unique journey from growing up as an Army brat to becoming a leading innovator in education technology. He discusses his early ventures in the internet industry, his transition into higher education, and his passion for leveraging technology to transform learning. Join us as Phil reveals his insights on AI, personalized education, and the importance of putting people first in digital transformation.

In this episode of Fail Faster, we welcome Mark Armour, Senior Director, IT, Governance, Risk & Compliance at Pythian, Mark is a Resilience industry leader with over 20 years of experience in the field. Mark has been instrumental in the implementation and leadership of several global business continuity and crisis management programs. More importantly, Mark has been directly involved in corporate response and recovery for hundreds of events, from IT outages and natural disasters to pandemics. Mark is the author, along with David Lindstedt, PhD, of the Adaptive Business Continuity Manifesto and the book, Adaptive Business Continuity: A New Approach. He has written articles for the Journal of Business Continuity and Emergency Planning, the only peer reviewed publication in the profession. He has spoken on podcasts and at conferences, including Continuity Insights, Disaster Recovery Journal, the World Conference on Disaster Management and the ACP Leadership Council. He is currently the Sr. Director of Global Resilience at Brink's, Incorporated, the worldwide leader in secure logistics and cash management solutions.

In this episode of Fail Faster, we welcome Paul Lewis, Chief Technology Officer at Pythian. As CTO, Paul Lewis drives Pythian's technology strategy, helping customers leverage and scale their data and cloud assets to deliver valuable business outcomes throughout their digital transformation journey. In addition, Paul steers technical innovations that continue to expand partner relationships. As a 30+ year global CTO and technology executive, Paul is well-known in the industry for his impassioned technology evangelism, client executive advocacy, and technological and business strategy, particularly as it relates to digital transformation and operational IT strategy.

In this episode of Fail Faster, we welcome Nate Melby, Vice President and Chief Information Officer (CIO) at Dairyland since February 29, 2016, leads the company's IT strategy and systems development. He holds a BS in Information Systems from the University of Wisconsin-La Crosse, an MBA with a Technology and Training focus from the University of Wisconsin-Whitewater, and a Ph.D. in Information Systems from Nova Southeastern University, specializing in Information Security and Telecommunications. He has furthered his education with a Certificate of Management Excellence from Harvard Business School and completed the Business Engagement for the Security Professional (BESP) program at the Tuck School of Business at Dartmouth. In 2024, he received the Wisconsin CIO of the Year ORBIE award in the Large Corporate category. Active in his community, Nate is Fire Chief of the Town of Campbell Fire Department, serves on the Board of Directors of the Wisconsin State Fire Chiefs Association, and has received the University of Wisconsin-La Crosse's Rada Distinguished Alumni Award.

In this episode of Fail Faster, we welcome Michael Warren, Associate Vice President of Digital Practice Innovation at AECOM. Michael shares his unique journey from a childhood filled with curiosity and a passion for learning to a career that bridges architecture and technology. He discusses his transition into the tech industry, and how he integrates AI and machine learning into his projects. Join us as Michael provides insights into the future of architecture, the role of technology, and the importance of continuous learning and innovation.

In this episode of InfoBeans Fail Faster podcast, we welcome Sravan Kasarla, the former Chief Data Officer of Thrivent Financial. Sravan shares his 25-year journey in data and analytics, discussing how AI has grown from a niche topic to a powerful tool in business today. He explains the challenges of working with data in large organizations and introduces his framework for successfully executing data and AI projects. Sravan highlights the importance of asking the right questions to get meaningful results from AI and looks ahead at how AI might shape the future, especially in making processes smoother and more efficient. This episode is a great listen for anyone curious about how data and AI can drive real business success.

In this episode of InfoBeans "Fail Faster" podcast, we welcome back Juan Carlos, VP of Product at Intercare Therapy, for an insightful discussion on rethinking how we think. Juan shares his project, Remind Thinking Cards—a deck designed to help people make better decisions by leveraging mental models and frameworks. He dives into the inspiration behind the cards, how they can be used to enhance productivity and leadership, and his vision for empowering others to think more clearly in a world filled with constant information. Whether you're looking to boost your decision-making skills or just curious about innovative tools for personal growth, this episode offers valuable takeaways that can be applied in both professional and personal life.

In this episode of Fail Faster, we welcome Ted Scott, founder of the innovation function at Hamilton Health Sciences (HHS). Ted has positioned HHS as a leader in AI in healthcare. He was formerly Chief Innovation Officer at Mohawk College, where he launched IDEAWORKS. With a background in digital health strategy, Ted started as a sonographer at HHS and holds a Master's and Ph.D. in Diagnostic Imaging. Join us to explore Ted's journey and insights on AI in healthcare.

In this episode of Fail Faster, we sit down with Rajiv Avacharmal, a seasoned leader in AI and Model Risk Management with over 13 years of experience in the financial services and insurance industries. Currently serving as a Corporate Vice President at New York Life Insurance Company, Rajiv shares his insights on leading successful AI and Risk Management initiatives. Previously, he managed comprehensive AI model risk frameworks at MUFG Union Bank. Join us as we explore Rajiv's journey, his passion for fostering innovation, and his thoughts on the future of AI in risk management. Rajiv also gives us a glimpse into his personal life, where he enjoys traveling and reading in his free time.

In this episode of InfoBeans' Fail Faster podcast, we sit down with Adi Sivaraman, Principal at Architect Capital, to discuss his fascinating journey from India to becoming a key player in the investment world. Adi shares his early interests in math and policy debate, his career beginnings on Wall Street, and his passion for investing. Dive deep into the nuances of tech-enabled insurance, learn about the most innovative insurance products on the market, and gain valuable insights into how Adi evaluates investment opportunities. This episode is packed with practical advice and thought-provoking discussions on the future of insurance technology and investment strategies.

In this episode of Fail Faster, we welcome Tim Seward, a trailblazer in industrial design. With a decade of experience working with top firms like Y-Studios and Lunar, Tim has shaped iconic brands such as SONOS, ONYX, and Bird. Join us as we explore Tim's journey from overcoming personal challenges to creating groundbreaking products. He shares insights on blending creativity with engineering, leading with empathy, and the importance of continuous learning in design.

In this episode, we welcome Samir Jhaveri, VP of Operations Strategy and Transformation at MUFG. Samir is dedicated to transforming the Operations organization, leveraging his leadership and strategic expertise. He leads initiatives in organizational design, governance, reporting, and location strategy. With a background in management consulting at EY and Accenture, Samir has a proven track record of improving efficiency and reducing costs through streamlined processes and technology solutions. Beyond his professional achievements, Samir enjoys staying active, watching Bollywood movies, and spending time with his family and dog in Long Island. Join us to hear Samir's insights and experiences in transforming operations at MUFG.

In this episode of Fail Faster, we welcome Chris Pearson, Director of Salesforce Development at Jostens. With 18 years of experience, Chris shares insights on Salesforce development, product management, and tech-driven business strategy. A must-listen for tech enthusiasts and business strategists!

In this episode of Fail Faster, we are excited to have Derek Nohr as our special guest. Derek is the Director of People Technology and the ServiceNow platform owner at Avalara. His journey is fueled by a profound passion for process improvement and an optimism that inspires those around him. With a 'never settle' philosophy, Derek envisions a better world, and he believes that ServiceNow holds the key to turning this utopian dream into reality. He is adept at using all the ServiceNow Legos to break down functional silos and demonstrate how collaborative teamwork and efficient workflow management can transform business operations into an enjoyable experience.

Welcome to Fail Faster! In this episode, we are excited to have Brad Power, Senior Director Digital Product & User Experience at Kendra Scott. Brad is an experienced leader responsible for defining global vision and strategy, in support of business and technology goals. He's built high-performing, cross-disciplined teams responsible for supply chain, in store and online experiences, product management, analytics, e-commerce, social and customer care. He is an Internal evangelist for emerging trends, best practices and global digital brand standards. Brad has been responsible for PnL budget, managing agency relationships, negotiating partnerships and guiding product development including infrastructure and platform implementation.

Welcome to Fail Faster! Today, we are thrilled to introduce our guest, Syed Bilal Ali, affectionately known as Syed Ali. With a rich background spanning over two decades in the Information Technology field, Syed brings a wealth of experience and insights to our discussion. Born and raised in Karachi, Pakistan, Syed's journey in technology leadership began early, fueled by his passion for innovation and community impact. He has spent significant time in management roles, collaborating with exceptional teams throughout his career. Currently, Syed is a pivotal part of Legacy Community Health, the largest non-profit organization in Texas and the 7th largest nationwide. Join us as we explore Syed's insights on technology leadership, community impact, and the transformative power of technology in enriching lives and organizations. Stay tuned for an engaging and enlightening conversation ahead!

Welcome to Fail Faster! In today's episode, we are excited to have Stephen Sturdevant as our special guest. With over two decades of experience in the technology sector, Stephen's journey began on an IT help desk and progressed through various roles in IT process management, ServiceNow development, architecture, and leadership. His extensive experience spans across diverse industries such as financial services, building products, packaging, video gaming, consulting, and cybersecurity. A graduate of BYU with a degree in business management, Stephen brings a unique blend of technical expertise and business acumen to the table. Beyond his professional achievements, Stephen shares a fulfilling personal life with his wife of over 20 years and their three children.