Podcasts about consumer nz

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Best podcasts about consumer nz

Show all podcasts related to consumer nz

Latest podcast episodes about consumer nz

RNZ: Morning Report
Bunnings under fire over price match policy

RNZ: Morning Report

Play Episode Listen Later May 12, 2025 5:04


In Australia Bunnings is rated the most trusted brand in the country. But it's now being accused of misleading consumers with its pricing promise to beat the same stoked item found elsewhere by 10 percent in Australia and 15 percent in New Zealand. Consumer NZ chief executive Jon Duffy spoke to Corin Dann.

Early Edition with Kate Hawkesby
Ryan Bridge: Why ComCom's not investigating Air New Zealand

Early Edition with Kate Hawkesby

Play Episode Listen Later May 7, 2025 2:59 Transcription Available


So, after all the handwringing, the complaints, the stomping of feet, the Commerce Commission's shooting down talk of an investigation into domestic airfares. Greg Foran and Co. will see this as vindication - validation that, despite the headlines and Consumer NZ's claim the market is quote broken, the reality is their costs have gone up and, surprise surprise, it's expensive to run routes with high fixed costs to small places with few people. So they conclude doing a market study —which is easy politics, it scratches the itch— won't actually achieve anything. And they say it won't lead to consumers getting a better deal. Refreshing honesty. Could the same refreshing honesty not have been applied to the claims about banking/supermarkets/petrol stations, etc, etc, etc? Like most things post-Covid, costs have gone sky high. Airport landing charges - up. Air traffic control - up. Security levies - up. And when you're a business, one owning to the tune of 51% remember, you recoup those costs by putting your own prices up. We don't want them subsidies flights and crashing our business, right? We sold off the national carrier in 1989. We re-nationalised it in 2001after Ansett went bust - that cost us close to a billion bucks. Ansett's problem was high costs and regulation changes - when airlines fail, it gets expensive for taxpayers. Now I don't want to defend an airline charging me $400 to fly for 40 minutes anymore than the next guy. But this is the crux of most of the complaints we hear about through the media. Short flights, regional flights are expensive right now and people don't use them often enough. They use more fuel as a proportion of total flight time because take-off and climbing is when you burn through it - it takes a bit of gas to lift us into the sky. The cost of fuel is a third of operating cost —something Foran can't control— that's more the purview of a Putin or a Sultan. Planes spend way too long sitting on the ground, your costs are higher, and you've got fewer passengers to spread those costs over. Using jets would be more efficient but, again, we don't have the people to fill them. Which is why I said the other day —and it's true but doesn't make it palatable— we're a small country, we pay a price for sparsely populated, beautiful and untouched landscapes. The ComCom does say there's room for improvement, but on the whole, the real enemy here is the politician or talking head who tells us by simply bashing Air New Zealand's head into a wall, they can make Kiwis fly on the cheap.See omnystudio.com/listener for privacy information.

Money Made Simple
MMS #46 | Paying too much? A guide to smarter spending with Consumer NZ

Money Made Simple

Play Episode Listen Later Apr 27, 2025 21:41


In this episode of Money Made Simple, Jennie chats with Consumer NZ CEO Jon Duffy about the real pressures New Zealanders are facing in today's challenging economy – and what we can ALL do about it. From overpriced groceries to big power bills, Jon breaks down the biggest consumer issues and gives practical tips for navigating your way to smarter spending habits. This episode covers: Why supermarket prices are so high and what's stopping real competitionHow power pricing works (AKA why it's often unfair for everyday Kiwis)Your personal rights under the Fair Trading Act and Consumer Guarantees ActHow to switch providers and negotiate better deals, especially for power!The "right to repair" movement and how it could reduce waste (and save you dollars)Why lodging complaints matters - and how it can lead to real changeResources mentioned in this episode:Consumer NZ – Independent consumer info, product reviews, and advicePowerswitch.org.nz – Compare electricity plans and providersRight to Repair Bill – Advocacy for better product longevityCommerce Commission – Government regulator for competition and consumer protectionLife can be bloody expensive right now – but we know that knowledge is power. So tune in to learn your rights and get practical tips to stretch your dollar further.---Please help us share the good word (and make Kiwis richer and smarter with money) - the more we grow, the more good we can do %) Don't forget to follow, subscribe and rate the podcast if you found it useful!Find us: InstagramFacebookLinkedInDisclaimer: This podcast contains personal opinions and is intended to provide educational information only. It doesn't relate to your particular financial situation or goals and is not financial advice or recommendations. Simplicity New Zealand Limited is the issuer of the Simplicity KiwiSaver scheme and investment funds. For product disclosure statements please visit Simplicity's website simplicity. kiwi.

RNZ: Morning Report
Consumer NZ calls for inquiry into cost of regional flights

RNZ: Morning Report

Play Episode Listen Later Apr 23, 2025 4:40


Consumer New Zealand wants an inquiry into expensive domestic airfares. Consumer Chief Executive Jon Duffy spoke to Ingrid Hipkiss.

RNZ: Nine To Noon
Our fair trading laws can deal with greenwashing claims

RNZ: Nine To Noon

Play Episode Listen Later Apr 21, 2025 15:51


CEO of Consumer NZ, Jon Duffy joins Kathryn to detail some wins the organisation has had with the Commerce Commission over some issues it's raised

Best of Business
Rebecca Styles: Consumer NZ Investigative Team Lead on the organisation's investigations into greenwashing

Best of Business

Play Episode Listen Later Apr 15, 2025 6:13 Transcription Available


Concerns have been raised over the punishments NZ-based companies could face for greenwashing - and whether or not it's a suitable deterrent. An Australian court has ordered Glad owner Clorox Australia to pay A$8.25 million ($8.87m) for false or misleading representations about bags partly made of recycled 'ocean plastic'. Consumer NZ Investigative Team Lead Rebecca Styles joined the Afternoons team to explain how greenwashing violates the Fair Trading Act - and the disciplinary action Kiwi companies could face for rule-breaking. LISTEN ABOVESee omnystudio.com/listener for privacy information.

Simon Barnett & Phil Gifford Afternoons
Rebecca Styles: Consumer NZ Investigative Team Lead on the organisation's investigations into greenwashing

Simon Barnett & Phil Gifford Afternoons

Play Episode Listen Later Apr 15, 2025 6:13 Transcription Available


Concerns have been raised over the punishments NZ-based companies could face for greenwashing - and whether or not it's a suitable deterrent. An Australian court has ordered Glad owner Clorox Australia to pay A$8.25 million ($8.87m) for false or misleading representations about bags partly made of recycled 'ocean plastic'. Consumer NZ Investigative Team Lead Rebecca Styles joined the Afternoons team to explain how greenwashing violates the Fair Trading Act - and the disciplinary action Kiwi companies could face for rule-breaking. LISTEN ABOVESee omnystudio.com/listener for privacy information.

RNZ: Morning Report
Consumers warned of big increase to energy bills

RNZ: Morning Report

Play Episode Listen Later Apr 1, 2025 4:22


Consumers are likely to see a big bump on their energy bills this month, up to a 10 percent rise for some. Consumer NZ's head of Powerswitch Paul Fuge spoke to Ingrid Hipkiss.

95bFM
The Wire w/ Joel: 31 March, 2025

95bFM

Play Episode Listen Later Mar 30, 2025


This week on the Monday Wire: For our weekly catch up with Te Pāti Māori's Takutai Kemp, News and Editorial Director and Monday Wire Host, Joel, speaks to her about Finance Minister, Nicola Willis' plans to combat Aotearoa's supermarket duopoly, Green MP, Tamatha Paul's comments about police, and Te Pāti Māori's recent calls for mandatory police body cameras. For our weekly catch up with The ACT Party's Simon Court, Joel speaks to him about the Resource Management Act, or RMA reforms and concerns about the country's health and police system, following an 11-year old being misidentified as a 20-year old by police, and administered antipsychotic drugs. On Friday, they spoke to the spokesperson for People Against Prisons Aotearoa and Criminology Lecturer at the University of Auckland, Dr Emmy Rākete, about Tamatha Paul's comments about police practices in the country, the reaction they have received, and whether the reaction has been justified. They speak to the Chief Executive Officer of Consumer NZ, Jon Duffy, about Nicola Willis' plans to combat the supermarket duopoly and how the organisation are feeling about these developments. On Friday, they also spoke to a Senior Politics and International Relations Lecturer at the University of Auckland, Tim Fadgen, about US President Donald Trump's ‘overreach' in American universities, and if we should expect similar occurrences at New Zealand universities. And Global Innovator, Matt Hart, joins Joel in studio to continue our discussion around the Netflix series ‘Adolescence,'  fandoms, and exploring the role of soft power. Whakarongo mai

95bFM
Potential Changes to the Supermarket Duopoly w/ Consumer NZ's Jon Duffy: 31 March, 2025

95bFM

Play Episode Listen Later Mar 30, 2025


As briefly touched on earlier, changes to how the supermarket duopoly in the country have been put forward by Finance Minister, Nicola Willis. Currently there are only two major supermarket chains in the country: Woolworths and Foodstuffs, with this move aiming to establish alternative options to how these companies operate. News and Editorial Director and Monday Wire Host, Joel, spoke to the Chief Executive of Consumer NZ, Jon Duffy, about these developments, and how the organisation are feeling about them. They started off by asking him how much of a concern the current duopoly is.

95bFM: The Wire
Potential Changes to the Supermarket Duopoly w/ Consumer NZ's Jon Duffy: 31 March, 2025

95bFM: The Wire

Play Episode Listen Later Mar 30, 2025


As briefly touched on earlier, changes to how the supermarket duopoly in the country have been put forward by Finance Minister, Nicola Willis. Currently there are only two major supermarket chains in the country: Woolworths and Foodstuffs, with this move aiming to establish alternative options to how these companies operate. News and Editorial Director and Monday Wire Host, Joel, spoke to the Chief Executive of Consumer NZ, Jon Duffy, about these developments, and how the organisation are feeling about them. They started off by asking him how much of a concern the current duopoly is.

95bFM: The Wire
The Wire w/ Joel: 31 March, 2025

95bFM: The Wire

Play Episode Listen Later Mar 30, 2025


This week on the Monday Wire: For our weekly catch up with Te Pāti Māori's Takutai Kemp, News and Editorial Director and Monday Wire Host, Joel, speaks to her about Finance Minister, Nicola Willis' plans to combat Aotearoa's supermarket duopoly, Green MP, Tamatha Paul's comments about police, and Te Pāti Māori's recent calls for mandatory police body cameras. For our weekly catch up with The ACT Party's Simon Court, Joel speaks to him about the Resource Management Act, or RMA reforms and concerns about the country's health and police system, following an 11-year old being misidentified as a 20-year old by police, and administered antipsychotic drugs. On Friday, they spoke to the spokesperson for People Against Prisons Aotearoa and Criminology Lecturer at the University of Auckland, Dr Emmy Rākete, about Tamatha Paul's comments about police practices in the country, the reaction they have received, and whether the reaction has been justified. They speak to the Chief Executive Officer of Consumer NZ, Jon Duffy, about Nicola Willis' plans to combat the supermarket duopoly and how the organisation are feeling about these developments. On Friday, they also spoke to a Senior Politics and International Relations Lecturer at the University of Auckland, Tim Fadgen, about US President Donald Trump's ‘overreach' in American universities, and if we should expect similar occurrences at New Zealand universities. And Global Innovator, Matt Hart, joins Joel in studio to continue our discussion around the Netflix series ‘Adolescence,'  fandoms, and exploring the role of soft power. Whakarongo mai

RNZ: Checkpoint
Sky Sport is increasing subscription price by 12 percent

RNZ: Checkpoint

Play Episode Listen Later Mar 13, 2025 6:57


Sky Sport is increasing the price of its sports package by about 12 percent. From May, a Sky Sport subscription will go up five dollars to $47 dollars a month. The price of the broadcaster's streaming service, Sky Sport Now, is also increasing - the monthly pass goes up by $5 a month to $54.99, and the Annual Pass by $50 to $549.99. The broadcaster said the price increase allows it to continue delivering an "unrivalled sporting line up." Jon Duffy from Consumer NZ spoke to Lisa Owen.

Heather du Plessis-Allan Drive
Sahar Lone: Consumer NZ spokesperson issues warning about 'subscription traps'

Heather du Plessis-Allan Drive

Play Episode Listen Later Mar 11, 2025 4:16 Transcription Available


More consumers are falling into subscription traps - prompting warnings from advocacy groups. The Commerce Commission has filed criminal charges against HelloFresh. It's accusing the meal company of reactivating subscriptions without clearly seeking customers' permission - during cold calls between February 2022 and July 2023. Consumer NZ's Sahar Lone says it's important to check your bank account regularly to offload anything you don't need - and to check the terms and conditions of any new subscription. "There's also reading the T&C's before signing up to make sure there's no hidden costs or cancellation fees - you can diarise renewal dates...you can make sure that doesn't keep rolling on." LISTEN ABOVESee omnystudio.com/listener for privacy information.

Heather du Plessis-Allan Drive
Full Show Podcast: 11 March 2025

Heather du Plessis-Allan Drive

Play Episode Listen Later Mar 11, 2025 100:10 Transcription Available


On the Heather du Plessis-Allan Drive Full Show Podcast for Tuesday, 11 March 2025, is the free school lunch programme at breaking point? One of the providers has been tipped into liquidation. The Minister responsible, David Seymour, speaks to Ryan. Should it be easier to cancel your subscriptions? Consumer NZ says yes! It's official. Women are better at money than men. But EnableMe financial advisor Shelley Palman they're not as confident as men when it comes to their financial decisions. Plus, why swearing is good for you and what is on King Charles' personal playlist? Get the Heather du Plessis-Allan Drive Full Show Podcast every weekday evening on iHeartRadio, or wherever you get your podcasts. LISTEN ABOVESee omnystudio.com/listener for privacy information.

Heather du Plessis-Allan Drive
Jessica Walker: Consumer NZ Acting Head of Research and Advocacy on the growing calls to ban card payment surcharges

Heather du Plessis-Allan Drive

Play Episode Listen Later Mar 6, 2025 3:49 Transcription Available


There's renewed calls for an outright ban on card payment surcharges. Consumer NZ says the Commerce Commission's considering lowering interchange fees, but there's no guarantee it'll reduce what consumers pay. It says a proper ban would be more consistent and fairer for buyers and merchants. Research Acting Head Jessica Walker says there's been adjustments to interchange fees in the past - and there's doubt this latest change will be different. "What we're calling for is for the Commerce Commission to make this a priority - and at least consider putting surcharge bans on the table." LISTEN ABOVESee omnystudio.com/listener for privacy information.

Heather du Plessis-Allan Drive
Full Show Podcast: 06 March 2025

Heather du Plessis-Allan Drive

Play Episode Listen Later Mar 6, 2025 99:55 Transcription Available


On the Heather du Plessis-Allan Drive Full Show Podcast for Thursday, 6 March 2025, Ryan Bridge talks to Jessica Walker - Head of research at Consumer NZ about calling for an outright ban on card payment surcharges. Health Minister Simeon Brown discusses the Government's announcement on lowering the age for free bowel cancer testing. Winston Peters has given Phil Goff the flick as the High Commissioner to the UK - was he wrong to comment on Trump? Plus, the Huddle discusses yet another significant resignation with Greg Foran standing down as Air NZ CEO. Get the Heather du Plessis-Allan Drive Full Show Podcast every weekday evening on iHeartRadio, or wherever you get your podcasts. LISTEN ABOVESee omnystudio.com/listener for privacy information.

Best of Business
Jessica Walker: Consumer NZ Acting Head of Research and Advocacy on the growing calls to ban card payment surcharges

Best of Business

Play Episode Listen Later Mar 6, 2025 3:58 Transcription Available


There's renewed calls for an outright ban on card payment surcharges. Consumer NZ says the Commerce Commission's considering lowering interchange fees, but there's no guarantee it'll reduce what consumers pay. It says a proper ban would be more consistent and fairer for buyers and merchants. Research Acting Head Jessica Walker says there's been adjustments to interchange fees in the past - and there's doubt this latest change will be different. "What we're calling for is for the Commerce Commission to make this a priority - and at least consider putting surcharge bans on the table." LISTEN ABOVESee omnystudio.com/listener for privacy information.

RNZ: Morning Report
Mercury Energy expects power prices to rise

RNZ: Morning Report

Play Episode Listen Later Feb 25, 2025 4:28


Power company Mercury says it expects residential power prices to rise by an average of almost ten percent from April. Consumer NZ's head of Powerswitch Paul Fuge spoke to Ingrid Hipkiss.

This Climate Business
Greenwash v Greenhush - Rebecca Styles and Fiona Stephenson

This Climate Business

Play Episode Listen Later Feb 20, 2025 27:45


How do you promote sustainability effectively? Do you sugarcoat the bad news? Or scare them with the facts? When does green marketing become greenwashing or the reverse, greenhushing? The way we talk about sustainability can make a massive difference in its adoption. Especially in this febrile atmosphere of anti-woke, techbro, climate-denying toxicity. To get some insight on how to hold our tongues better, Vincent was joined by Rebecca Styles, who leads the investigations team at Consumer NZ and Fiona Stephenson, who leads comms at the Sustainable Business Network - both of whom are speaking at the Communicating Sustainability Masterclass in March 2025.

styles stephenson consumer nz sustainable business network
RNZ: Checkpoint
Consumer NZ speaks on airlines off-loading bags before take off

RNZ: Checkpoint

Play Episode Listen Later Feb 19, 2025 5:36


If you or your bags are off-loaded because the plane you're on is too heavy to take off what exactly are your rights? Sahar Lone from Consumer NZ spoke to Lisa Owen.

RNZ: Morning Report
Bed Bath and Beyond fined for inadequate safety warnings

RNZ: Morning Report

Play Episode Listen Later Feb 3, 2025 3:49


Consumer NZ says it's crucial that the Commerce Commission continues to take action against safety standards breaches. Chief Executive of Consumer NZ Jon Duffy spoke to Ingrid Hipkiss.

The Mike Hosking Breakfast
Chris Schulz: Consumer NZ Senior investigative journalist on concert cancellations and delays

The Mike Hosking Breakfast

Play Episode Listen Later Jan 29, 2025 4:58 Transcription Available


A reminder to concert-goers to prepare for cancellations and date changes. Canadian rapper Drake is the latest artist to push out his New Zealand shows by two weeks, a month out from the original dates. It follows the cancellations of Juicy Fest, the Timeless Tour, and Paradise Rock festival. Consumer NZ senior investigative journalist Chris Schulz told Mike Hosking paying $10 dollars for insurance on a ticket can be worthwhile He says it's a good idea for shows a year away, as a lot can happen in that time. LISTEN ABOVE See omnystudio.com/listener for privacy information.

RNZ: Morning Report
Sky TV ageing satellite causing signal issues

RNZ: Morning Report

Play Episode Listen Later Jan 28, 2025 3:31


Sky TV's ageing satellite is causing signal issues for customers. Consumer NZ chief executive Jon Duffy spoke to Ingrid Hipkiss.

Heather du Plessis-Allan Drive
Full Show Podcast: 28 January 2025

Heather du Plessis-Allan Drive

Play Episode Listen Later Jan 28, 2025 100:27 Transcription Available


On the Heather du Plessis-Allan Drive Full Show Podcast for Tuesday, Labour leader Chris Hipkins fires back at National's plan for asset sales after the next election. Ryan Bridge grills activist John Minto about his hotline to dob in Israeli soldiers on holiday which has been slammed as antisemitic. Consumer NZ says it's been fielding heaps of complaints from Sky TV customers over its ageing satellite. Plus, the Huddle debates the diplomatic stoush that's developed between New Zealand and Kiribati. How risky is Winston Peters' threat to withhold aid funding? Get the Heather du Plessis-Allan Drive Full Show Podcast every weekday evening on iHeartRadio, or wherever you get your podcasts. LISTEN ABOVESee omnystudio.com/listener for privacy information.

Heather du Plessis-Allan Drive
Jon Duffy: Consumer NZ CEO on Sky's satellite issues causing headaches for viewers

Heather du Plessis-Allan Drive

Play Episode Listen Later Jan 28, 2025 3:33 Transcription Available


More and more Kiwi households have noticed an increase in broadcasting issues and disruptions - and the provider has offered up an explanation. In a recent update for investors, Sky confirmed it had accelerated plans to move from its current Optus D2 satellite to a new satellite after Optus revealed it would die earlier than previously thought. Consumer NZ CEO Jon Duffy says they've seen a significant number of customer complaints as a result of these disruptions. "What we're seeing causing frustration is - people are contacting Sky, they either can't get through or they can't get a reasonable answer to their questions, and that is just doubling down on the pain that they're feeling." LISTEN ABOVESee omnystudio.com/listener for privacy information.

RNZ: Afternoons with Jesse Mulligan
Expert Feature: James Le Page on barbeques

RNZ: Afternoons with Jesse Mulligan

Play Episode Listen Later Jan 27, 2025 26:45


It's a staple of any good Kiwi summer, but there's lots to talk about when it comes to BBQs. Between the BBQ itself and all the accessories you need it can be an expensive hobby, plus there's lots to keep in mind with maintenance and safety. Jesse chats with Consumer NZ's product test manager and BBQ expert James Le Page.

Heather du Plessis-Allan Drive
Jon Duffy: Consumer NZ CEO on the Commerce Commission filing criminal charges against the supermarkets

Heather du Plessis-Allan Drive

Play Episode Listen Later Dec 10, 2024 4:21 Transcription Available


Consumer NZ says inaccurate pricing and misleading specials could collectively cost customers millions of dollars. The Commerce Commission has filed criminal charges against Woolworths NZ and two individual Pak'n Saves - accusing them of breaching the Fair Trading Act. It says investigations are ongoing. Consumer chief executive Jon Duffy says minor amounts for individual shoppers are significant when it's nationwide and happening every day. "If every shopper's going to one of the other supermarkets that's been charged 50 cents extra that they shouldn't have been charged for their baked beans - actually, that really adds up." LISTEN ABOVESee omnystudio.com/listener for privacy information.

Heather du Plessis-Allan Drive
Full Show Podcast: 10 December 2024

Heather du Plessis-Allan Drive

Play Episode Listen Later Dec 10, 2024 100:12 Transcription Available


On the Heather du Plessis-Allan Drive Full Show Podcast for Tuesday, 10 December 2024, Racing Minister Winston Peters has called time on the Greyhound Racing Industry. Winston Peters tells Ryan Bridge why he decided to make the move now but Greyhound Racing CEO Edward Rennell says the industry has been blindsided. Consumer NZ is celebrating news that the Commerce Commission will file charges against three supermarkets accusing them of displaying inaccurate pricing. Plus the Huddle debates news from the Reserve Bank that the vast majority of Kiwis still want to keep using cash. Get the Heather du Plessis-Allan Drive Full Show Podcast every weekday evening on iHeartRadio, or wherever you get your podcasts. LISTEN ABOVESee omnystudio.com/listener for privacy information.

RNZ: Nine To Noon
Consumer: Concerns over FRT trial outcome

RNZ: Nine To Noon

Play Episode Listen Later Dec 3, 2024 18:20


Consumer NZ boss Jon Duffy joins Kathryn to highlight his organisation's concerns over the recently completed FRT trial in Foodstuffs stores.

Jono & Ben - The Podcast
FULL SHOW: We Try Our Card Trick on the PRIME MINISTER!!!

Jono & Ben - The Podcast

Play Episode Listen Later Nov 28, 2024 43:55 Transcription Available


ON THE SHOW TODAY: Ben's painfully awkward winking encounter... Will Coast end the Mariah game? What do I do with a Bee in my car! Megan is HATING on baldies... Ben is too woke for health and safety We chat to Abbey from Consumer NZ on wether Black Friday is a hoax! Facebook: The Hits Breakfast with Jono and Ben Instagram: THEHITSBREAKFASTSee omnystudio.com/listener for privacy information.

RNZ: Checkpoint
Beware of Black Friday sales FOMO - Consumer NZ

RNZ: Checkpoint

Play Episode Listen Later Nov 21, 2024 5:28


The American tradition of Thanksgiving sales is now well embedded in New Zealand retail culture, but Consumer said people should be wary of pressure tactics particularly used online, like a countdown clock, subscription traps or claims there's only one left. Some banks have also sent out alerts to remind customers to be wary of using the CVV number on the back of their credit cards. An OECD study published in October, found 9 out of 10 shoppers have been affected by "dark commercial patterns" or manipulative tactics. Consumer NZ Communications and Campaigns Adviser Abby Damen spoke to Lisa Owen.

95bFM
The Wire w/ Joel: 19 November, 2024

95bFM

Play Episode Listen Later Nov 18, 2024


This week on the Tuesday Wire... For Dear Science, our expert, Professor Allan Blackman chats to us about how mining old data from NASA's Voyager two has solved a variety of mysteries about Uranus, lizard spit being able to detect a rare pancreatic tumour, and elephants turning a hose into a showering tool, thanks to MOTAT. For our weekly catchup with the National Party, News and Editorial Director, Joel, spoke to MP Tom Rutherford about the Treaty Principles Bill passing its first reading in Parliament, the haka in protest of this, and Prime Minister, Christopher Luxon considering joining Pillar 2 of the AUKUS agreement. Tuesday Wire Host, Castor, spoke to acting head of research and advocacy at Consumer NZ, Jessica Walker, about scamming in New Zealand for Fraud Awareness Week. Producer Athena spoke to Professor of Law at the University of Auckland, Alexandra Andhov, about frameworks being implimented to combat scamming, also in light of Fraud Awareness Week. And Athena spoke to Buy NZ Made Executive Director, Dane Ambler, about the concerns regarding overconsumption during the upcoming Black Friday shopping season, and how consumers can be mindful during this period. Whakarongo mai!

95bFM
Scamming in Aotearoa in Fraud Awareness Week w/ Acting head of research and advocacy at Consumer NZ, Jessica Walker: 19th November, 2024

95bFM

Play Episode Listen Later Nov 18, 2024


This week is Fraud Awareness Week, bringing to light the issue of scamming in Aotearoa and what the government can do about it. Commerce and Consumer Affairs minister Andrew Bayly announced yesterday that the government is looking into addressing the issue with a coordinated response.  This response will focus on improving relationships between industries and international partners, however Consumer NZ sez this may not be enough. Tuesday Wire host Castor spoke to acting head of research and advocacy at Consumer NZ, Jessica Walker, about scamming in general and what more can be done. You can check out Consumer NZ's scams and how to avoid them page here.

RNZ: Morning Report
Consumer NZ release results from mobile phone providers survey

RNZ: Morning Report

Play Episode Listen Later Nov 12, 2024 2:08


Consumer NZ is releasing results from its survey looking for the best and worst mobile phone providers. Consumer NZ chief executive Jon Duffy spoke to Alexa Cook.

Heather du Plessis-Allan Drive
Jessica Walker: Acting Head of Research and Advocacy at Consumer NZ on car wash malfunction causing woman's life to flash before her eyes

Heather du Plessis-Allan Drive

Play Episode Listen Later Nov 12, 2024 2:19 Transcription Available


A Christchurch woman believed she was going to die when a car wash malfunctioned while she was in it. The brushes hit her car so hard that the bonnet, roof and sides were crumpled and scratched, and her spoiler was completely ripped off. After making it out of the car wash, staff gave the woman a flyer with an 0800 number she never heard back from. The car wash was back in service later that night. Acting Head of Research and Advocacy at Consumer NZ, Jessica Walker tells Heather du Plessis-Allan the Consumer Guarantees Act requires reasonable care and skill is provided for a service, and this case clearly did not meet that standard. LISTEN ABOVE See omnystudio.com/listener for privacy information.

Heather du Plessis-Allan Drive
Jon Duffy: Consumer NZ CEO urges the Government to investigate aviation sector competition

Heather du Plessis-Allan Drive

Play Episode Listen Later Oct 31, 2024 4:36 Transcription Available


A probe of aviation competition could bring New Zealanders better prices. Consumer NZ has asked the Government to direct the Commerce Commission to investigate aviation in its next market study. It says Air New Zealand has a virtual monopoly on many domestic routes - and it's affecting regional airfares. Consumer CEO Jon Duffy says a probe would reveal why prices are so high, and how to change things. "It allows for a reasoned and evidence-based debate on what the next best options are, and then you can hand it back to the Government and say - alright, you know what you could do to fix things. It's up to you whether you do it or not." LISTEN ABOVESee omnystudio.com/listener for privacy information.

Heather du Plessis-Allan Drive
The Huddle: Does the funding for Gumboot Friday need to be pulled?

Heather du Plessis-Allan Drive

Play Episode Listen Later Oct 31, 2024 9:40 Transcription Available


Tonight on The Huddle, journalist Clare de Lore and Ali Jones from Red PR joined in on a discussion about the following issues of the day - and more! Labour has called for funding to be pulled from Mike King's Gumboot Friday charity following King's comments that alcohol can be a solution for people struggling with depression. Is this a step too far? Consumer NZ is calling on the Commerce Commission to investigate New Zealand's aviation industry. Do we agree with this? Last night's Travis Scott concert broke out in huge brawls while fans waited for him to appear on stage. Is this the promoter's fault for not lining up more entertainment - or are the fans in the wrong? LISTEN ABOVESee omnystudio.com/listener for privacy information.

Heather du Plessis-Allan Drive
Full Show Podcast: 31 October 2024

Heather du Plessis-Allan Drive

Play Episode Listen Later Oct 31, 2024 100:38 Transcription Available


On the Heather du Plessis-Allan Drive Full Show Podcast for Thursday, 31 October 2024, Interislander boss Duncan Roy speaks to Heather after an investigation found the people in charge of the Aratere ferry had no idea how to stop the autopilot when the ferry grounded in June. Labour is calling for funding to Gumboot Friday to be paused after Mike King suggested on the show yesterday that alcohol is the solution for people with mental health problems. Consumer NZ wants a Government inquiry into Air New Zealand's prices. Plus, the Huddle weighs in on brawling fans at the Travis Scott concert. Get the Heather du Plessis-Allan Drive Full Show Podcast every weekday evening on iHeartRadio, or wherever you get your podcasts. LISTEN ABOVESee omnystudio.com/listener for privacy information.

RNZ: Checkpoint
Supermarkets ditch online sort by price filter

RNZ: Checkpoint

Play Episode Listen Later Oct 29, 2024 5:19


Two major supermarket chains have taken away some online customers ability to sort grocery items by price. The change quietly happened on New World and Pak'n Save's websites in early October. The move makes it harder for shoppers to find the cheapest item. Although the "sort by price" options is still available on the their apps. Consumer NZ spokesperson Sahar Lone spoke to Lisa Owen.

RNZ: Morning Report
Insurance Council on premium increases

RNZ: Morning Report

Play Episode Listen Later Oct 24, 2024 8:53


On Thursday's programme we reported that an Australian insurer has been told to scrap a whopping 60 percent hike of a home insurance premium after a customer raised a complaint. The Australian Financial Complaints Authority deemed the premium increase unjustified and unfair. We spoke to Rebecca Styles from Consumer NZ, who said New Zealand's Insurance and Financial Ombudsman is not able to consider such cases - and that there's limited action policyholders here can take when premiums dramatically increase. We also said the Insurance Council of New Zealand had declined to come on the programme. This was incorrect, and we apologise for the error. Insurance Council of New Zealand chief executive Kris Faafoi spoke to Corin Dann.

RNZ: Checkpoint
School holidays flights 167% more expensive

RNZ: Checkpoint

Play Episode Listen Later Oct 23, 2024 6:40


Consumer NZ tracked a series of return flights for a family of 4 over 18 weeks to see what happened to prices during school holidays. Turns out, according to Consumer, flights in the school holidays were up to 167 percent more expensive than in the 3 weeks prior. Compared to Qantas prices during the same periods, Air New Zealand came off second best. Consumer NZ CEO, Jon Duffy spoke to Lisa Owen.

RNZ: Morning Report
Australian insurance premium increase unwound after complaint

RNZ: Morning Report

Play Episode Listen Later Oct 23, 2024 2:51


An Australian insurer has been told to unwind a jaw-dropping 60 percent premium hike after a customer raised a complaint. The Australian Financial Complaints Authority deemed the premium increase unjustified and unfair. In contrast, New Zealand's Insurance and Financial Ombudsman is not able to consider such cases. Consumer NZ insurance specialist Rebecca Styles spoke to Corin Dann.

RNZ: Nights
Which supermarket is the cheapest?

RNZ: Nights

Play Episode Listen Later Oct 14, 2024 13:49


Consumer NZ has been crunching the numbers and research writer Belinda Castles speaks to Emile Donovan about what they've found. 

The Mike Hosking Breakfast
Jessica Walker: Consumer NZ Campaign Manager on the bill extending the minimum expiry date of gift cards

The Mike Hosking Breakfast

Play Episode Listen Later Sep 11, 2024 2:00


It's a win for the consumer, with gift cards being given a new lease on life.  Parliament has passed a private member's bill —originally put forward by National's Melissa Lee— requiring gift cards to have a minimum expiry date of three years.  Consumer NZ's Jessica Walker says one in four gift cardholders end up stuck with a card they can't use.  She told Mike Hosking this change brings much need consistency and clarity.  Walker says three to six month expiry dates is pretty much allowing the retailers to have money for nothing.  LISTEN ABOVE See omnystudio.com/listener for privacy information.

RNZ: Morning Report
Consumer NZ challenges Meridian over power bill claim

RNZ: Morning Report

Play Episode Listen Later Aug 28, 2024 2:50


Consumer NZ is challenging Meridian Energy's claim that the proportion of households' expenses going on the power bill has dropped because electricity prices haven't been rising as fast as other costs. Kate Green reports.

The Property Academy Podcast
What tenants really want – Consumer NZ research revealed ⎥ Ep. 1811

The Property Academy Podcast

Play Episode Listen Later Aug 26, 2024 15:34


In this episode, we are joined by Gemma Rasmussen from Consumer NZ. Gemma shares the results from Consumer NZ's research about what tenants really want. This includes their concerns, worries and fears when it comes to renting properties. For more from Opes Partners: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Sign up for the weekly Private Property newsletter⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Instagram⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠TikTok

RNZ: Nine To Noon
Retirement village residents call for overhaul of legislation

RNZ: Nine To Noon

Play Episode Listen Later Aug 6, 2024 18:14


Retirement village operators say they're open to the idea of an ombudsman scheme to deal with complaints from residents. Over 53,000 New Zealanders currently live in retirement villages, with around 130 people move in to one each week. A new nationwide campaign, "Unite for Seniors," backed by the Retirement Village Residents Members Association, is calling for a radical overhaul of what is described as unfair laws governing retirement villages. A review of the 20-year-old Retirement Villages Act by the Ministry of Housing and Urban Development is underway and over 11,000 submissions have been made. Residents who do not own their units and only have rights to reside, must cover maintenance costs, and lose out when licences to occupy are resold when they leave. Consumer NZ has been campaigning for a law change for some time. Paddy speaks to Consumer's investigative team leader Rebecca Styles and also the Retirement Village Association's executive director John Collyns.

RNZ: Checkpoint
Air New Zealand flight fares soared up 300% in past 5 years

RNZ: Checkpoint

Play Episode Listen Later Jul 18, 2024 3:57


Fares for some Air New Zealand flights have soared up by nearly 300% in the past 5 years according to Consumer NZ. Consumer NZ compared flight prices from the last two years with equivalent flights between 2019 and 2021 and found all but one were more expensive, Melanie Earley reports.

RNZ: Checkpoint
Consumer NZ responds

RNZ: Checkpoint

Play Episode Listen Later Jul 17, 2024 5:22


Consumer NZ CEO Jon Duffy speaks to Susana Lei'ataua about people living in one region and driving to a nearby town to get petrol as it is cheaper and some advice to people dealing with this issue.