Podcasts about shoppers

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Best podcasts about shoppers

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Latest podcast episodes about shoppers

Remarkable Retail
"The Analysts" Part 2: The Future of Department Stores and Agentic AI with Sucharita Kodali, Neil Saunders & Simeon Siegel

Remarkable Retail

Play Episode Listen Later Jun 17, 2025 47:31


In the latest episode of the Remarkable Retail podcast, co-hosts Steve Dennis and Michael LeBlanc return with Part Two of “The Analysts," which featues three of the retail industry's most respected thought leaders—Sucharita Kodali (VP & Principal Analyst, Forrester Research), Neil Saunders (Managing Director, GlobalData Retail), and Simeon Siegel (Managing Director, BMO Capital Markets).But first, Michael and Steve unpack a news cycle packed with volatility. They begin by exploring the ripple effects of renewed Middle East conflict and its impact on oil prices, inflation, and economic sentiment. From there, the duo tackle the Trump administration's intensifying immigration enforcement and its chilling effect on the U.S. labor force—particularly in agriculture, hospitality, and retail. Shoppers are anxious, workers are disappearing, and companies are bracing for cost spikes.The episode then zooms into earnings season, with fresh data from RH (Restoration Hardware), Inditex (Zara), and Victoria's Secret. RH defies expectations with revenue gains despite a sluggish home goods sector, while Zara and Victoria's Secret warn of tariff-related turbulence ahead. Steve and Michael also sound the alarm on a string of cyberattacks, including the Victoria's Secret hack and a Whole Foods supplier breach, painting a stark picture of retail's digital vulnerabilities.Then it's time for “The Analysts” segment. Sucharita Kodali explains the hype—and the misunderstanding—around Agentic AI, warning retailers of its disintermediating potential if shopping bots take hold. The panel weigh in on the future of department stores, urging traditional retailers to rethink their value proposition, especially as beauty shifts to standalone players like Sephora, Blue Mercury, and Ulta.From TikTok's uncertain future to retail media network fatigue, the lightning round keeps the insights flowing with wit and depth. The panel also lifts up up-and-coming remarkable brands like Vuori, Alo Yoga, and Eleventy as ones to watch. Here is a 10% off code for the CommerceNext Growth Show exclusive to Remarkable Retail listeners: REMARKABLE. About UsSteve Dennis is a strategic advisor and keynote speaker focused on growth and innovation, who has also been named one of the world's top retail influencers. He is the bestselling authro of two books: Leaders Leap: Transforming Your Company at the Speed of Disruption and Remarkable Retail: How To Win & Keep Customers in the Age of Disruption. Steve regularly shares his insights in his role as a Forbes senior retail contributor and on social media.Michael LeBlanc is the president and founder of M.E. LeBlanc & Company Inc, a senior retail advisor, keynote speaker and now, media entrepreneur. He has been on the front lines of retail industry change for his entire career. Michael has delivered keynotes, hosted fire-side discussions and participated worldwide in thought leadership panels, most recently on the main stage in Toronto at Retail Council of Canada's Retail Marketing conference with leaders from Walmart & Google. He brings 25+ years of brand/retail/marketing & eCommerce leadership experience with Levi's, Black & Decker, Hudson's Bay, CanWest Media, Pandora Jewellery, The Shopping Channel and Retail Council of Canada to his advisory, speaking and media practice.Michael produces and hosts a network of leading retail trade podcasts, including the award-winning No.1 independent retail industry podcast in America, Remarkable Retail with his partner, Dallas-based best-selling author Steve Dennis; Canada's top retail industry podcast The Voice of Retail and Canada's top food industry and one of the top Canadian-produced management independent podcasts in the country, The Food Professor with Dr. Sylvain Charlebois from Dalhousie University in Halifax.Rethink Retail has recognized Michael as one of the top global retail experts for the fourth year in a row, Thinkers 360 has named him on of the Top 50 global thought leaders in retail, RTIH has named him a top 100 global though leader in retail technology and Coresight Research has named Michael a Retail AI Influencer. If you are a BBQ fan, you can tune into Michael's cooking show, Last Request BBQ, on YouTube, Instagram, X and yes, TikTok.Michael is available for keynote presentations helping retailers, brands and retail industry insiders explaining the current state and future of the retail industry in North America and around the world.

Purpose and Profit Club
150: Donors Are Shoppers Now. Is Your Nonprofit Ready? with Salvatore Salpietro

Purpose and Profit Club

Play Episode Listen Later Jun 17, 2025 48:56


Donors don't act like traditional donors anymore—they act like digital shoppers. And in this episode, Salvatore Salpietro, Chief Community Officer at Fundraise Up, joins me to break down exactly what that means for your nonprofit.This isn't about throwing shade. It's about meeting donors where they are—on their phones, on the go, and expecting the same seamless experience they get from Amazon, Uber, or Netflix. Topics:Why nonprofits are 10–20 years behind on digital fundraisingHow donor expectations mirror consumer habitsWhat nonprofits can ethically borrow from e-commerce brandsHow better donor experiences drive recurring givingWhy “tech hopping” alone won't fix your fundraisingThe overlooked power of automation and personalizationHow nonprofits can stop losing donors with outdated systemsWhy improving the donor experience isn't a luxury—it's a survival moveFor a full list of links and resources mentioned in this episode, click here.Bloomerang is the complete donor, volunteer, and fundraising management solution that helps thousands of nonprofits deliver a better giving experience and create sustainable, thriving organizations. Combining robust, easy-to-use technology with people-powered support and training, Bloomerang empowers nonprofits to work efficiently, improve supporter relationships, and grow their donor and volunteer bases. Learn more here. What's Actually Working in 2025 - Free Registration HereResources: Purpose & Profit Club® Coaching Program [Get on the waitlist for bonuses] The SPRINT Method™: Your shortcut to 10K fundraisers [details here] Instagram, LinkedIn, website , weekly newsletter [FREE] The Brave Fundraiser's Guide: Stop getting ignored. Start raising more. May contain affiliate links

MONEY FM 89.3 - Workday Afternoon with Claressa Monteiro
Industry Insight: Smart Shoppers, Smarter Tech. How AI is Rewriting Retail in 2025

MONEY FM 89.3 - Workday Afternoon with Claressa Monteiro

Play Episode Listen Later Jun 16, 2025 12:41


From curating shopping lists to planning dinner outfits, AI is reshaping how we shop — but not without raising questions about trust and transparency. In this episode, we speak with Ben Wong, General Manager for Southeast Asia and Hong Kong at Adyen, to unpack the latest insights from Adyen’s 2025 Retail Report. We explore how consumers in Singapore and beyond are using AI to enhance their shopping experiences, the rise of social commerce, and how brands can build secure, personalised journeys in an increasingly digital world.See omnystudio.com/listener for privacy information.

eCommerce Australia
Mareile Osthus: What Humii's Mystery Shoppers Really Think of Your Store

eCommerce Australia

Play Episode Listen Later Jun 15, 2025 44:14


Get Your Free SEO Audit HereCX Index here In this episode of Ecommerce Australia, host Ryan Martin sits down with Mareile Osthus, ex-CCO of The Iconic and now co-founder & CEO of Humii, Australia's leading online mystery shopping powerhouse. Mareile reveals how traditional metrics like Net Promoter Scores fail modern e-commerce brands and how Hume's real-time, unbiased mystery shopping data is exposing hidden friction points that cost retailers millions in lost revenue and repeat customers.Tune in to discover:✅ Why your NPS is lying to you, and what to track instead✅ How to spy on your competitors' real CX without integrations✅ The shocking average refund times hurting Aussie retailers✅ Common blind spots killing conversion & repeat purchase rates✅ How small to medium brands can harness enterprise-grade insights on a startup budgetIf you think your customer journey is ‘good enough', think again. This episode will challenge you to benchmark, fix blind spots fast, and turn your CX into an unbeatable growth engine.

Retail Podcast
Asia's Five-Element Edge • Australia's IT Surge • 8-Minute Delivery • Meta's AI Ad Rules • The Hybrid Consumer

Retail Podcast

Play Episode Listen Later Jun 12, 2025 35:40


Retail evolves faster than it's ever moved. This week Alex, Ryf, and Laura unpack five forces reshaping the industry—and the brands proving each point.Asia's five-element advantage – Emotional value, community identity, nighttime escapes, immersive art, smart-health choices. Gentle Monster, LVMH, Hermès, Burberry, and Lefty's show why experience beats merchandise.Australia's IT breakout moment – A fresh fiscal year releases frozen budgets, pushing tech projects back to the top of the agenda. Vendors slow to commit risk falling behind.The delivery revolution – Apple clocks an eight-minute iPhone drop in Mumbai. Quick-commerce rivals from India to the Middle East chase sub-15-minute promises; Deliveroo decides where speed does (and doesn't) matter.Meta's new AI ad levers – Value Optimisation, Incremental Attribution, and Value Rules let marketers dial in a conversion rate and let algorithms hunt for it, squeezing agency middlemen in the process.The hybrid consumer – Shoppers move fluidly between phone, store, and social feed. Retailers run risk—not channels—when they still treat ecommerce, physical, and media as separate fiefdoms.Mentioned brands: Apple • Amazon • Deliveroo • Gentle Monster • Lefty's • Primark • LVMH / Louis Vuitton • Hermès • Burberry • Inditex • Mango • Gap • Westfield.Guest biosAlex – Host of The Retail Podcast, known for distilling global trends into actionable strategy.Ryf Quail – Managing Director, NRF APAC; guides brands across Asia-Pacific on future-proof retail models.Laura Doonin – Tech advisor specialising in digital transformation and omnichannel acceleration.00:00 Intro – Welcome to Five Things Friday02:00 Topic 1 – Asia's five-element edge (Gentle Monster, LVMH, Hermès, Burberry, Lefty's)14:30 Topic 2 – Australia's IT spend rebound23:00 Topic 3 – Delivery revolution: Apple's 8-minute iPhone, Deliveroo & quick commerce33:50 Topic 4 – Meta's AI ad toolkit and what it means for agenciesCall to actionEnjoy the show? Follow, rate, and leave a one-line review. It helps the next retail visionary find us.

WWJ Plus
Some product shortages at a popular store because of a hack

WWJ Plus

Play Episode Listen Later Jun 11, 2025 10:21


Shoppers who frequent Whole Foods may notice some product shortages this week, due to a reported cyberattack of a key distributor. WWJ's Luke Sloan and Tracey McCaskill have top news stories. (Photo: Getty Images)

The Financial Exchange Show
Is Google killing itself with how it uses AI?

The Financial Exchange Show

Play Episode Listen Later Jun 10, 2025 38:33


Mike Armstrong and Paul LAne discuss Apple's AI takes a back seat to design, iPad revamp at WWDC event. Zuckerberg is personally recruiting new ‘Superintelligence' AI team at Meta. News sites are getting crushed by Google's new AI tools. The canned-food aisle Is getting squeezed by rising steel tariffs. Shoppers are wary of digital shelf labels, but a study found they don't lead to price surges.

Total Retail Talks
How Lowe's New AI Tool is Assisting Home Improvement Shoppers

Total Retail Talks

Play Episode Listen Later Jun 10, 2025 23:35


In episode 483 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Chandhu Nair, senior vice president of data, artificial intelligence and innovation at Lowe's. Listen in as Nair provides an overview of the home improvement retailer's new Mylow AI assistant (1:35), how it fits into its business model (3:20), and how shoppers as well as…

Legally Blunt
Weiner Lotion Hat, G-Pops + Mo Mo, & Giving Your Instrument A Big Wiggle

Legally Blunt

Play Episode Listen Later Jun 9, 2025 22:11


-Jonny ruined Hannah's Baby Shower! -AFAF: Was it weird and selfish to lock up the work fridge? -THE PRICE IS WRONG: Can you order these items from Shoppers from least to most expensive? -Big Wiggle is hanging their well-loved instruments. -Humanoid Robots will be delivering your Amazon packages -What's a Granny Shower? and who is Mo-Mo?

The John Batchelor Show
PREVIEW: Colleague Jim McTague reports on the sparse shoppers and hesitant purchases at the Lancaster Costco. More.

The John Batchelor Show

Play Episode Listen Later Jun 6, 2025 2:02


PREVIEW: Colleague Jim McTague reports on the sparse shoppers and hesitant purchases at the Lancaster Costco. More. MAY 1954

Business Casual
Anxious Shoppers Love Dollar General & Meta Inks Nuclear Deal

Business Casual

Play Episode Listen Later Jun 4, 2025 29:48


Episode 597: Neal and Toby talk about Meta's mega nuclear deal with Constellation Energy as it seeks to power its AI demand. Then, Dollar General impresses Wall Street with a strong Q1 that has shoppers from all over looking for value amid rising costs. Also, the fast-food chicken wars reaches a new chapter with the return of the McDonald's snack wrap and a restaurant that's heating up: Dave's Hot Chicken. Plus, a British AI startup filed for bankruptcy after it was allegedly falsifying business to inflate its sales.  Subscribe to Morning Brew Daily for more of the news you need to start your day. Share the show with a friend, and leave us a review on your favorite podcast app. LinkedIn will even give you a $100 credit on your next campaign so you can try it yourself. Go to LinkedIn.com/MBD  Terms and conditions apply. Only on LinkedIn Ads. Listen to Morning Brew Daily Here: https://www.swap.fm/l/mbd-note  Watch Morning Brew Daily Here: https://www.youtube.com/@MorningBrewDailyShow Learn more about your ad choices. Visit megaphone.fm/adchoices

InvestTalk
Groceries Now, Pay Later: Shoppers Turn to Loans for Everyday Essentials

InvestTalk

Play Episode Listen Later Jun 4, 2025 46:39


A surge in shoppers using “buy now, pay later” loans for groceries highlights shifting consumer habits and also raises concerns about the growing financial stress facing U.S. households. Today's Stocks & Topics: FZIPX - Fidelity ZERO Extended Market Index Fund, Market Wrap, ISRG - Intuitive Surgical Inc., Groceries Now, Pay Later: Shoppers Turn to Loans for Everyday Essentials, WOLTF - Wolters Kluwer N.V., WTKWY - Wolters Kluwer N.V. ADR, The Dow vs. The S&P 500, A-I Impacting News and Media, CCJ - Cameco Corp., Jamie Dimon on Bitcoin.Our Sponsors:* Check out Ka'Chava and use my code INVEST for a great deal: https://www.kachava.comAdvertising Inquiries: https://redcircle.com/brands

Total Information AM
The economy is giving shoppers an appetite for soup

Total Information AM

Play Episode Listen Later Jun 4, 2025 3:36


KMOX Business Analyst Jerome Katz joins to talk about the economy giving shoppers an appetite for soup.

UBC News World
Art in Your Hand: Stained Glass Floral Phone Case Stuns Etsy Shoppers

UBC News World

Play Episode Listen Later Jun 4, 2025 7:57


Transform your iPhone into a wearable art piece with ProfilerMarket's dual-layer protective case, featuring a luminous stained glass floral design. Available for multiple iPhone models, this 5-star rated Etsy find combines artistic beauty with practical protection. Profiler Market City: Califon Address: 12 Pace Farm Road Website: https://profilermarket.etsy.com

Thoughts on the Market
U.S. Shoppers Take Stock

Thoughts on the Market

Play Episode Listen Later Jun 3, 2025 9:20


Our Thematics and U.S. Economics analysts Michelle Weaver and Arunima Sinha discuss how American consumers are planning to spend as they consider tariffs, inflation and potential new tax policies. Read more insights from Morgan Stanley.----- Transcript -----Michelle Weaver: Welcome to Thoughts on the Market. I'm Michelle Weaver, U.S. Thematic and Equity strategist.Arunima Sinha: And I'm Arunima Sinha from the Global and U.S. Economics Teams.Michelle Weaver: Today – an encouraging update on the U.S. consumer.It's Tuesday, June 3rd at 10am in New York.Arunima, the last couple of months have been challenging not only for global markets, but also for everyday people and for individual households; and we heard pretty mixed information on the consumer throughout earning season. Quite a few different companies highlighted consumers being more choiceful, being more value oriented. All this to say is we're getting a little bit of a mixed message.In your opinion, how healthy is the U.S. consumer right now?Arunima Sinha: So, Michelle, I'm glad we're starting with the sort of up upbeat part of the consumer. The macro data on the consumer has been holding up pretty well so far. In the first quarter of [20]25, consumer spending has actually been running at a similar pace as the first quarter of [20]24. Nominal consumption spending grew 5.5 percent on a year-on-year basis. Goods were up almost 4 percent. Services were up more than 6 percent.So, all of that was good. What our takeaway was that we had a lot of strength in good spending, and that did probably reflect some of the pull forward on the back of tariff news. But that pace of growth suggests that there is an aggregate consumer. They have healthy balance sheets, and they're willing to spend.And then what's driving that consumption growth from our point of view. We think that labor market compensation has been running at a pretty steady pace so far. So more than 5.5 percent quarterly analyzed. PCE inflation has been running at just over 3 percent. And so even though equity markets did see some greater volatility, they didn't seem to impact the consumer at least in the first quarter of data. And so, we've had that consumer in a pretty good shape.But with all of this in the background, we know, tariffs have been in the news, and tariff fears have weighed heavily on consumer sentiment. But then tariff headlines have also become more positive lately, and consumers might be feeling more optimistic. What's your data showing?Michelle Weaver: So that really depends on what data you're looking at. We saw a pretty big rebound in consumer sentiment if you look at the Conference Board survey. But then we saw flat sentiment, when you look at the University of Michigan survey. These two surveys have some different questions in them, different subcomponents.But my favorite way to track consumer sentiment is our own proprietary consumer survey, which did show a pretty big pickup in sentiment towards the economy last month. And we saw sentiment rebound significantly for both conservatives and liberals.So, this wasn't just a matter of one political party, you know, having a change of opinion. Both sides did see an improvement in sentiment. Although consumer sentiment for conservatives improved off a much higher base. The percent of people reporting being very concerned about tariffs also fell this month. We saw that move from 43 percent to 38 percent after the reduction in tariffs on China. So, people are, you know, concerned a little bit less there. And that's been a really big thing people are watching.Arunima Sinha: Feeling better about the news is great. Are they actually planning to spend more?Michelle Weaver: So encouragingly we did also see a big rebound in consumers short term spending outlooks in the survey. 33 percent of consumers expect to spend more next month and 17 percent expect to spend less.So that gives us a net of positive 16 percent. This is in line with the five-year average level we saw there, and up really substantially from last month's reading of 5 percent. So, 5 percent to 16 percent. That's a pretty big improvement.We also saw spending plans rise across all income groups. though we did see the biggest pickup for higher income consumers and that figure moved from 12 percent to 31 percent. Additionally, we saw longer term spending plans – so what people are planning to spend over the next six months – also improve across all the categories we look at.Arunima Sinha: And were there any specific changes about how the consumers were responding to the tariff headlines?Michelle Weaver: Yeah, so people reported pulling forward some purchases, due to fear of tariff driven price increases. So, people were planning for this, similarly to what we saw with companies. They were doing a little bit of stockpiling. Consumers were doing this as well. So, our survey showed that over half of people said they accelerated some purchases over the past month to try and get ahead of potential tariff related price increases.And this did skew higher among upper income consumers. The categories that people cited at the top of the list for pull forward are non-perishable groceries, household items. So, both of those things you need in your day-to-day life. And then clothing and apparel as well, which I thought was interesting. But that's been one thing that's been in the news a lot that's heavily manufactured overseas.So, people were thinking about that. And this does align overall with our March survey data, where we asked what categories people were most concerned about seeing price increases. So, their behavior did line up with what they were concerned about in March.Arunima, your turn on tariffs now. The reason tariffs have been on consumer's minds is because of what they might mean for price levels and inflation. Throughout earning season, we heard a lot of companies talking about raising prices to offset the cost of tariffs. What has this looked like from an economist's perspective? Has this actually started to show up in the inflation data yet?Arunima Sinha: So not quite yet, and that's something that, as you might expect, we're tracking very, very closely. So, one of the things that our team did was to think about which types of goods or services were going to be impacted by inflation. And so, we think that that first order effects are going to be on goods. And we think that the effects could start to show up in the May data, but we really see that sequential pace of inflation starting to step up starting June. And then in our third quarter inflation estimate, we see that number peaking for the year. So, in the third quarter, we think that core PCE inflation number is going to be about 4.5 percent Q1-Q analyzed.Michelle Weaver: And then aside from tariffs and inflation, how are people going to be affected by a fiscal policy, specifically the tax bill that just passed the house?Arunima Sinha: So, the house version of the bill has government spending reductions that can be quite regressive for different cohorts of the consumer. So, we have, reductions around the Medicaid program, cuts to the SNAP program as well as possible elimination of the income driven loans repayment plans. So, all of these would have a pretty adverse impact on the lower income and the middle-income consumers.This could be – but will likely not be fully offset by the removal of taxes, on tips and overtime. And then on the other side, the higher income consumers could benefit from some of that increase in SALT caps. But overall, the jury is still out on how the aggregate consumer will be affected.Michelle Weaver: So, taking this all into account, the effects of fiscal policy, of tariff policy, of labor market income – what's your overall outlook on U.S. consumption for the rest of the year?Arunima Sinha: So, we recently published our mid-year outlook for U.S. economics and our forecast for consumption spending over 2025 and [20]26 does see the consumer slowing. And this is really due to three factors. The first is on the back of those greater tariffs and the uncertainty around them and the fact that we have slowing net immigration, we're going to be expecting a slowdown in the labor market. As the pace of hiring slows, you have a slower growth in labor market income. And that really is the main driver of aggregate consumption spending. And then as we talked about, we are expecting that pass through of higher tariffs into inflation, and that's going to impact real spending. And then finally the uncertainty around tariffs, the volatilities and equity markets could weigh on consumer spending; and may actually push the upper income cohorts, the big drivers of consumption spending in the economy, to have higher precautionary savings.And so, with all of that, we see our nominal consumption spending growth slowing down to about 3.9 percent by the end of this year.Michelle Weaver: Well a little unfortunate to wrap up on a more negative note, but we are seeing, you know, mixed messages – and some more positive data in the near term, at least. Arunima, thank you for taking the time to talk.Arunima Sinha: Thanks so much for having me, Michelle.Michelle Weaver: And thank you for listening. If you enjoy Thoughts on the Market, please leave us a review wherever you listen to the show and share the podcast with a friend or colleague today.

Do you really know?
Are budget food brands really worth the savings they offer?

Do you really know?

Play Episode Listen Later May 31, 2025 5:07


In September 2023, UK consumer watchdog Which published research showing just how much cheaper budget brands can be. One striking example was the price of rice at Asda. Shoppers could get 1kg of Asda Just Essentials rice for 52 pence, while the store's standard own-brand Easy Cook Long Grain White Rice was £1.80 for the same quantity. That's 246% more. Similar cases were found at supermarkets like Sainsbury's, Tesco and Morrison's, on staple foods like baked beans, spaghetti and tea bags. The cost of living crisis has seen a lot of people switch to budget food brands in order to save. And an early 2023 survey by Attest found that 70.2% of Brits plan to stick with own-label brands, rather than reverting to premium options. What counts as a budget food brand? Are the products of good enough quality? In under 3 minutes, we answer your questions! To listen to the last episodes, you can click here: ⁠Why is funflation causing us to spend more on live entertainment?⁠ ⁠Are gas cookers dangerous?⁠ ⁠How do I know if I'm allergic to gluten?⁠ A podcast written and realised by Joseph Chance. First broadcast: 26/11/2023 Learn more about your ad choices. Visit megaphone.fm/adchoices

Omni Talk
Fast Five Shorts | How Momentous Is Google's New AI Mode?

Omni Talk

Play Episode Listen Later May 30, 2025 7:31


Takeaways: Google is introducing a new AI enhanced shopping experience called AI Mode to improve online shopping. The AI Mode integrates the Gemini Generative AI chatbot with the Google Shopping Graph, providing real-time product data. Customers will soon be able to search for products using conversational language and receive tailored recommendations. The agentic AI checkout will allow users to confirm purchases securely and receive notifications about price drops. Shoppers can set preferences such as size, color, and budget, enhancing the personalization of their shopping experience. Google's extensive data from various services may give it a competitive advantage in e-commerce over traditional retailers. Thanks to Alvarez & Marsal Consumer & Retail Group, Simbe, Mirakl, Ocampo Capital, ClearDemand and Infios for making this episode possible. For the full episode, head here: https://youtu.be/Ujbv_kIGzUk

The Glossy Beauty Podcast
Maison Louis Marie's founders on the changing pace of fragrance — plus, the new ways shoppers are finding beauty products

The Glossy Beauty Podcast

Play Episode Listen Later May 29, 2025 60:32


Maison Louis Marie (20:00) was founded in 2012 and has never taken on investment, which, according to the married couple behind the brand, Marie du Petit Thouars and Matthew Berkson, has allowed it to focus on slow and steady growth. It is profitable and does not spend excessively on influencer marketing. "We want to be careful with the brand. We really want to create a legacy brand," Berkson said. In 13 years, Maison Louis Marie has grown to sell eau de parfums, perfume oils, candles, diffusers, body wash, lotion and deodorant, among other products. It entered Sephora in 2017. A little over six months ago, it opened its first dedicated retail space, at Platform, an open-air shopping center in Los Angeles's Culver City. According to the founders, Maison Louis Marie's community members love the space and the chance to shop the brand's full collection — a smaller selection of products is carried at Sephora. "People want to smell [things IRL] — yet what each store can carry is so limited, as there are so many brands," said du Petit Thouars. "[At our store] the customer is so excited to [discover] all the things we offer that they're not aware of and to be able to touch, smell and look," said du Petit Thouars. In this week's episode of the Glossy Beauty Podcast, Sara Spruch-Feiner speaks with Berkson and du Petit Thouars about how Maison Louis Marie is meeting the current moment of fragrance mania, how it's working to attract a younger audience with its soon-to-launch hair and body mists, and what drove its first-ever celebrity endorsement. But first, co-hosts Sara Spruch-Feiner and Lexy Lebsack chat about the different ways customers discover new products nowadays, including ChatGPT's updated shopping capabilities, Wirecutter's new beauty vertical and Ulta Beauty's program transforming its salespeople into content creators.

WBZ NewsRadio 1030 - News Audio
Market Basket Shoppers React To CEO Being Put On Leave

WBZ NewsRadio 1030 - News Audio

Play Episode Listen Later May 29, 2025 0:54 Transcription Available


WBZ NewsRadio's Kyle Bray reports. 

The Future of Customer Engagement and Experience Podcast
The new rules of retail: Innovate now or be left behind

The Future of Customer Engagement and Experience Podcast

Play Episode Listen Later May 28, 2025 9:55


In the present hyper-connected, expectation-driven world, retail is being reshaped at unprecedented speed. As consumer demand rises, supply chains face pressure, and technology accelerates, the rules of engagement have shifted. Innovation is no longer a differentiator—it's a survival imperative.In this episode, we explore insights from the article “The New Rules of Retail: Innovate Now or Be Left Behind,” unpacking how leading retailers are future-proofing their business models through strategic transformation.What You'll Learn in This Episode:

Arroe Collins Like It's Live
C.T.C.S Episode 178 Egg Prices Flying High Angry Shoppers and Stop Helping Us Bag

Arroe Collins Like It's Live

Play Episode Listen Later May 28, 2025 17:27


I'm CT…  When I'm not busy being Arroe the podcaster, I live in the real world.  Everybody has to have a job.  Mine is C.S.  Customer Service.  Solutions, relationships while keeping my team motivated to keep a constant connection with each guest who's chosen to stop their day to visit our location.  Episode 178 Egg prices flying, angry shoppers and stop helping us bag This is C.T.C.S.  Become a supporter of this podcast: https://www.spreaker.com/podcast/arroe-collins-like-it-s-live--4113802/support.

Retail Daily
Instacart, EG Group, Canadian shoppers

Retail Daily

Play Episode Listen Later May 28, 2025 4:41


Instacart names a new CEO. EG Group acquires nine convenience stores in the Northeast. And Canadian shoppers are taking a pass on U.S. groceries.

Arroe Collins
C.T.C.S Episode 178 Egg Prices Flying High Angry Shoppers and Stop Helping Us Bag

Arroe Collins

Play Episode Listen Later May 27, 2025 17:27


I'm CT…  When I'm not busy being Arroe the podcaster, I live in the real world.  Everybody has to have a job.  Mine is C.S.  Customer Service.  Solutions, relationships while keeping my team motivated to keep a constant connection with each guest who's chosen to stop their day to visit our location.  Episode 178 Egg prices flying, angry shoppers and stop helping us bag This is C.T.C.S.  Become a supporter of this podcast: https://www.spreaker.com/podcast/arroe-collins-unplugged-totally-uncut--994165/support.

CORE
The Smart Shoppers

CORE

Play Episode Listen Later May 26, 2025 64:03


Emerging from Green Bay, Wisconsin, The Smart Shoppers are carving out a unique niche in the independent music scene with their self-proclaimed "Dorkwave" sound. Blending elements of raw punk energy, catchy new wave hooks, and a distinctly DIY ethos, the band has garnered attention for their short, sharp, and often humorously irreverent tracks. With two full-length albums, "Leftovers From Tomorrow" and "Dorkwave," they've cultivated a loyal following drawn to their lo-fi charm and high-energy performances. They've got an album being released on June 11th called "Shop Among Us".thesmartshoppers.bandcamp.comCode Zero Radio is an independent streaming rock station broadcasting out of Appleton, WI. Listen on the website or anywhere using your smart speaker.CodeZeroRadio.com#TheSmartShoppers #CodeZeroRadio #FoxCitiesCore

Heather du Plessis-Allan Drive
Oliver Peterson: Australian correspondent on a machete ban being brought forward after weekend brawl

Heather du Plessis-Allan Drive

Play Episode Listen Later May 26, 2025 3:53 Transcription Available


Over in Australia, machetes will be removed from shop shelves in the coming days after a violent gang brawl forced a busy shopping centre into lockdown. Shoppers were left terrified after a conflict by rival gang members armed with machetes at Northland Shopping Centre in Melbourne's north took place over the weekend. Australian correspondent Oliver Peterson says Victoria Premier Jacinta Allan announced the ban would take effect from noon on May 28 - and fines and jail time would be enforced against retailers who don't comply. LISTEN ABOVESee omnystudio.com/listener for privacy information.

WBZ NewsRadio 1030 - News Audio
Shoppers Consider Inflation As They Prepare For Memorial Day Celebrations

WBZ NewsRadio 1030 - News Audio

Play Episode Listen Later May 24, 2025 0:42 Transcription Available


WBZ NewsRadio's Jim MacKay reports.

Shopify Masters | The ecommerce business and marketing podcast for ambitious entrepreneurs
Building an Olive Oil Brand That Farmers Trust and Shoppers Love

Shopify Masters | The ecommerce business and marketing podcast for ambitious entrepreneurs

Play Episode Listen Later May 22, 2025 30:38


After discovering women-led farms were under-represented in the olive oil industry, Sarah Vachon launched Citizens of Soil to support small, family farms and deliver refillable, premium oils. Her journey from side hustle to premium grocers shows how curiosity and purpose can power a standout brand.For more info on Citizens of Soil and show notes click here. Subscribe and watch Shopify Masters on YouTube!Sign up for your FREE Shopify Trial here.

The Speed of Culture Podcast
Next-gen gems: David Yurman's Carolyn Dawkins is capturing luxury shoppers on TikTok

The Speed of Culture Podcast

Play Episode Listen Later May 22, 2025 28:41


In this episode of The Speed of Culture, Matt Britton sits down with Carolyn Dawkins, Chief Marketing Officer of David Yurman, to explore the evolving luxury market, how younger consumers are reshaping the jewelry category, and why blending deep brand heritage with innovation is critical for ongoing success.Follow Suzy on Twitter: @AskSuzyBizFollow Carolyn Dawkins on LinkedInSubscribe to The Speed of Culture on your favorite podcast platform.And if you have a question or suggestions for the show, send us an email at suzy@suzy.com Hosted on Acast. See acast.com/privacy for more information.

The Daily Chirp
New Data Reveals Douglas Is Losing Shoppers to Other Cities

The Daily Chirp

Play Episode Listen Later May 22, 2025 11:52


Douglas is losing millions as shoppers from both sides of the border struggle to find places to spend. A new report shows the city missed out on $300 million in sales last year alone. This episode looks at what’s driving the gap, and how new retailers like Ross could help turn things around.Support the show: https://www.myheraldreview.com/site/forms/subscription_services/See omnystudio.com/listener for privacy information.

On The Border
New Data Reveals Douglas Is Losing Shoppers to Other Cities

On The Border

Play Episode Listen Later May 22, 2025 11:52


Douglas is losing millions as shoppers from both sides of the border struggle to find places to spend. A new report shows the city missed out on $300 million in sales last year alone. This episode looks at what’s driving the gap, and how new retailers like Ross could help turn things around.Support the show: https://www.myheraldreview.com/site/forms/subscription_services/See omnystudio.com/listener for privacy information.

The Boutique Workshop Podcast
#234: Browsers to Buyers, Getting Web Shoppers to Convert with Susan Bradley

The Boutique Workshop Podcast

Play Episode Listen Later May 20, 2025 28:54


Susan Bradley from Social Sales Girls is talking about a question I get all the time: what do we do to get people to buy on our website? We're talking about online conversions and how to make them happen. Tune in and be sure to sign up for Susan's upcoming bootcamp: https://classroom.thesocialsalesgirls.com/a/2148106161/4e3zLcrm Work with Me - https://www.ciarastockeland.com/work-with-meVisit the Bookstore - https://www.ciarastockeland.com/bookstoreSign Up for Free Weekly Tips and Trainings - https://www.ciarastockeland.com/subscribe More About the Episode Sponsor:Brandakin Social Media (https://www.brandakinsocialmedia.com/) - Maximize your social media presence and reach.

TD Ameritrade Network
TJX Companies (TJX) Soars as Affluent Shoppers Embrace Discounts

TD Ameritrade Network

Play Episode Listen Later May 20, 2025 7:34


LikeFolio's Andy Swan discusses how TJX Companies (TJX) is benefiting from the "trade-down" trend, where wealthier shoppers are opting for discounts at stores like TJ Maxx and Marshalls. Swan points to data showing that these consumers are driving sales at a "blistering pace."======== Schwab Network ========Empowering every investor and trader, every market day.Subscribe to the Market Minute newsletter - https://schwabnetwork.com/subscribeDownload the iOS app - https://apps.apple.com/us/app/schwab-network/id1460719185Download the Amazon Fire Tv App - https://www.amazon.com/TD-Ameritrade-Network/dp/B07KRD76C7Watch on Sling - https://watch.sling.com/1/asset/191928615bd8d47686f94682aefaa007/watchWatch on Vizio - https://www.vizio.com/en/watchfreeplus-exploreWatch on DistroTV - https://www.distro.tv/live/schwab-network/Follow us on X – https://twitter.com/schwabnetworkFollow us on Facebook – https://www.facebook.com/schwabnetworkFollow us on LinkedIn - https://www.linkedin.com/company/schwab-network/About Schwab Network - https://schwabnetwork.com/about

The Inventory Genius Podcast
#234: Browsers to Buyers, Getting Web Shoppers to Convert with Susan Bradley

The Inventory Genius Podcast

Play Episode Listen Later May 20, 2025 28:54


Susan Bradley from Social Sales Girls is talking about a question I get all the time: what do we do to get people to buy on our website? We're talking about online conversions and how to make them happen. Tune in and be sure to sign up for Susan's upcoming bootcamp: https://classroom.thesocialsalesgirls.com/a/2148106161/4e3zLcrm Work with Me - https://www.ciarastockeland.com/work-with-meVisit the Bookstore - https://www.ciarastockeland.com/bookstoreSign Up for Free Weekly Tips and Trainings - https://www.ciarastockeland.com/subscribe More About the Episode Sponsor:Brandakin Social Media (https://www.brandakinsocialmedia.com/) - Maximize your social media presence and reach.

AURN News
Trump Blasts Walmart for Passing Tariff Costs to Shoppers

AURN News

Play Episode Listen Later May 19, 2025 1:48


(AURN News) — President Donald Trump is pushing back against Walmart after the retail giant said updated tariffs would raise prices for American consumers. In a post Saturday on Truth Social, Trump wrote: “Walmart should STOP trying to blame Tariffs as the reason for raising prices throughout the chain. Walmart made BILLIONS OF DOLLARS last year, far more than expected. Between Walmart and China they should, as is said, ‘EAT THE TARIFFS,' and not charge valued customers ANYTHING. I'll be watching, and so will your customers!!!” The statement follows comments from Walmart's Chief Financial Officer John David Rainey, who told CNBC in an interview last week that suppliers cannot absorb the cost of the 30% tariffs recently announced by the Trump administration. “I'm concerned that consumer is going to start seeing higher prices,” Rainey said, warning of noticeable increases by the end of May and more in June. According to economists and trade experts, tariffs are not paid by foreign exporters directly. Instead, the cost is typically borne by U.S. importers — such as retailers — and often passed on to American consumers in the form of higher prices. That's why many policy analysts describe tariffs as a “tax on the American people.” The updated 30% tariffs are scheduled to remain in effect for 90 days. Trump has continued to defend his tariff strategy, claiming it protects American manufacturing and improves negotiating leverage with China. Yet in the end, it is Americans who are now footing the bill. Learn more about your ad choices. Visit megaphone.fm/adchoices

Auto Remarketing Podcast
Cox Automotive trio shares how car shoppers can quickly go from click to close

Auto Remarketing Podcast

Play Episode Listen Later May 15, 2025 32:23


Most vehicle purchases start out with a single click. And whether that click comes from an email, popup ad, or a vehicle listing, dealers can capture their attention at first click. During this keynote panel discussion from this spring's Auto Intel Summit that's now available through the Auto Remarketing Podcast, Jade Terreberry, Noah Lee and Micah Tindor of Cox Automotive provide valuable, actionable insights on how to encourage ready-to-buy shoppers to act quickly and go from click to close by providing a seamless and exceptional shopping experience.

CBS This Morning - News on the Go
Trump's Tariffs Spark Confusion & Concern for Shoppers | Kim Kardashian Set to Testify in Paris | Oprah Reveals New Book Club Pick

CBS This Morning - News on the Go

Play Episode Listen Later May 13, 2025 44:09


CBS MoneyWatch's Kelly O'Grady explains how President Trump's sweeping import taxes could hit Americans hardest at the checkout aisle. Nearly a decade after being held at gunpoint and robbed of millions, Kim Kardashian is facing her alleged attackers in a Paris courtroom. Casandra Ventura, known as Cassie, is expected to take the stand today in Sean "Diddy" Combs' federal trial. The music mogul faces life in prison if convicted, though he denies all charges. Despite economic concerns and softening demand, AAA forecasts a record holiday travel weekend. Alaska Airlines CEO Ben Minicucci tells CBS Mornings why now is the time to launch international flights. Only on "CBS Mornings," Oprah announces "The Emperor of Gladness" as her latest book club selection, calling it "one of the best books" she's ever read. She and author Ocean Vuong sit down to discuss the novel's power. Fashion designer Prabal Gurung joins "CBS Mornings" to discuss his memoir, "Walk Like a Girl," which traces his path from Nepal to New York — and how designing for women like Michelle Obama and Beyoncé helped him discover his own identity. To learn more about listener data and our privacy practices visit: https://www.audacyinc.com/privacy-policy Learn more about your ad choices. Visit https://podcastchoices.com/adchoices

WSJ Your Money Briefing
Auto Lenders and Tariffs Are Setting Some Car Shoppers Back

WSJ Your Money Briefing

Play Episode Listen Later May 9, 2025 8:28


Demand for cars is on the rise — but auto lenders are tightening standards and rejecting potential borrowers. Wall Street Journal reporter Imani Moise joins host Julia Carpenter to talk about what frustrated car shoppers can do to beat the expected tariff-related price increases.  Sign up for the WSJ's free Markets A.M. newsletter.  Learn more about your ad choices. Visit megaphone.fm/adchoices

The Secret Teachings
LABUBU: Dolls of the Underworld (5/9/25)

The Secret Teachings

Play Episode Listen Later May 9, 2025 120:01


The sudden popularity of Labubu toys has resulted in grown adults lining up in the early morning hours to acquire as many of these little monsters as possible. Although upon first glance they appear sort of cute, closer examination will reveal that their apparent smile is actually a sinister grin with razor sharp teeth. Designed by Hong Kong-born artist Kasing Lung, the toys are sold by Pop Mart in collaboration with the artist and in relation to his 2015 book “The Monsters.” Their increasing popularity is a result of celebrities like Rihanna or Dua Lipa flaunting their own, although the trend began when Blackpink k-pop singer Lisa first was spotted with the keychain in April 2024. Each doll comes in a sealed box with no indication of what's inside, meaning each purchase is a mystery. Shoppers are notified of a new drop off of the toy at their local stores via WhatsApp. They then rush to the spot, as one Australian article documented, “at 3am.” Put simply, people are lining up during the “witching hour” to buy a mysterious monster in a box after receiving an oddly timed text in the middle of the night. The atmosphere around these toys is similar to any long gone or persisting product, from Furbys and Beanie Babies to Hello Kitty and Pokemon, but there is something else about these little toys that is anything but friendly.The dolls themselves are not really even monsters, but instead more like little children that appear to be possessed and wearing Teletubbies costumes. Like any good marketing campaign, the product page on Amazon describes their various character stores: one of the leaders, zimomo ventures to the human world where he learns yoga and then brings the practice back to his own world in the forest. The monsters are thus more like fairies, and in fact one description reads: “the elves in the forest are curious about the human world. So, the No. 1 curious player LABUBU gathered her friends and secretly came to the city for an adventure. The goal is absolutely not to be discovered by humans!” The forests are described further as “nordic,” which is the mythological nature that was inspiration for the dolls.It's not just the name zimomo that brings back memories of the Momo Challenge, but the fact that these monsters from another world are essentially being promoted like Momo. Mysterious messages in the middle of the night that prompt half-asleep humans to perform some action - in this case, buy a mysterious box that contains what amounts to a fairy, demon, familiar, or personal spirit charm. This is reminiscent also of the 3am Challenge and the recent Mirror Challenge, where one looks into the mirror for so long they watch their face and reality around them distort. The name LA BU BU is even more telling of an underlying darkness. The LALALOOPSY doll, a girl with no apparent ears, a mouth sewn shut, and black buttons for eyes - something further reminiscent of the movie Carolin where the Beldam Other Mother replaces the girl's eyes (soul) with buttons to trap her in the other world - is a toy about fanciful play through a sort of loopy “Lala-ness.” The LA BU BU is generally said to refer to the same playfulness, though the word “bubu” is both a euphemism for a child's injury, and also holds the meaning of grandmother. In other words, LA GRANDMOTHER, the old crone of the forest. She is also known as Momo, Yamamba, the hag, the Hansel and Gretel Witch, or Baba Yaga. She also shares something in common with La Llorona, Ubume, and Banshee.  Perhaps this is all a coincidence, or perhaps Labubu, like Elf on the Shelf, is not something we should be bringing into our homes or carrying with us on our person. *The is the FREE archive, which includes advertisements. If you want an ad-free experience, you can subscribe below underneath the show description.-FREE ARCHIVE (w. ads)SUBSCRIPTION ARCHIVEX / TWITTER FACEBOOKMAIN WEBSITECashApp: $rdgable EMAIL: rdgable@yahoo.com / TSTRadio@protonmail.comBecome a supporter of this podcast: https://www.spreaker.com/podcast/the-secret-teachings--5328407/support.

WSJ Tech News Briefing
How Food App Yuka Is Changing What Shoppers Buy

WSJ Tech News Briefing

Play Episode Listen Later May 8, 2025 13:32


The mobile app Yuka tells users how healthy food products are, and it's even led some manufacturers to swap out ingredients in their products. But how reliable is it really? WSJ reporter Jesse Newman discusses. Plus, Meta CEO Mark Zuckerberg envisions a future in which our friends and therapists will be largely made up of AI agents. Reporter Meghan Bobrowsky talks about how realistic that may be. Julie Chang hosts. Sign up for the WSJ's free Technology newsletter. Learn more about your ad choices. Visit megaphone.fm/adchoices

Bob Sirott
Scammers are targeting last-minute Mother's Day shoppers

Bob Sirott

Play Episode Listen Later May 8, 2025


President and CEO of the Better Business Bureau Steve Bernas joins Bob Sirott to bring awareness to Mother’s Day and small business scams. He also shares details about the BBB’s Scam Survival Toolkit and why phishing emails could be difficult to spot.

The 360 Experience
Ep. 66 | 11 Years, 25+ Loans a Month: How Caleb LeGrand Fights Rate Shoppers with Value in Any Market

The 360 Experience

Play Episode Listen Later May 6, 2025 65:16


Imagine this: You have a solid lead, you've invested hours into educating your client, and you've worked your tail off to get them pre-approved. But just when you think you're closing the deal, they turn around and start shopping rates. Sound familiar?If this feels like the story of your life right now, you're not alone. In today's market, originators are facing huge challenges—uncertain buyers, rate shoppers, and crushingly low volume. But there are opportunities in every market, and Caleb LeGrand is joining us to show you how to find them.In this episode, Caleb, who's been consistently closing 25+ loans a month for over 11 years, tells Tim exactly how he's managed to thrive while others are struggling. He's not just a $100M producer—he's a problem-solver who's figured out how to turn obstacles into opportunities.Caleb Legrand has been consistently closing 25+ loans a month for over 11 years, and he sat down with Tim to detail exactly how he's managed to thrive while others are struggling. If you're looking for a proven way to fight rate shoppers with value in any market, you can't miss this one.What you'll take away from this episode:1️⃣ How to Close Hesitant Buyers: Caleb's tips on using education and clear expectations to guide clients through the buying process, even in uncertain times.2️⃣ Mastering the Art of Loyalty Over Rates: Learn how Caleb tackles rate shoppers head-on by shifting the conversation from rates to long-term value.3️⃣ Creating a Scalable Business: Discover Caleb's lead conversion secrets, and how you can implement a system that consistently drives results without burning you out.ABOUT TIM BRAHEEMWith more than 25 years of experience as a highly successful mortgage professional, industry leader, educator, and life coach, Tim Braheem is committed to engaging with people on a deep level and helping them uncover the barriers they have placed in the way of having the level of success they deserve in both their business and personal lives.FOLLOW Instagram ► https://www.instagram.com/tbraheem/LinkedIn ► https://www.linkedin.com/in/timbraheemTHE LOAN ATLASJOIN ► https://go.theloanatlas.com/membership FOLLOWInstagram ► https://www.instagram.com/theloanatlas/YOUTUBE ► https://www.youtube.com/@LoanAtlas----------Mentioned in this episode:Book a Strategy Call with The Loan Atlas! Follow the link below to schedule a demo session with our team! https://go.theloanatlas.com/book-a-demo

Adam and Jordana
Friendly Shoppers and the Big Payout!

Adam and Jordana

Play Episode Listen Later May 5, 2025 34:47


Adam and Jordana 11a hour!

SBS Japanese - SBSの日本語放送
Aussie shoppers in home brand shift — but is there a catch to lower prices? - 生活コスト高で注目される「ホームブランド」

SBS Japanese - SBSの日本語放送

Play Episode Listen Later May 5, 2025 3:26


Despite previously carrying stigma, more Australians are buying home brand products in their weekly grocery shop. Here's why they're so cheap — and why both consumers and supermarkets can benefit. - Finderが行った調査によりますと、およそ4割の人々が、家計を理由に安いブランドに切り替えていることがわかりました。 特に注目を集めいているのが、「ホームブランド」と俗に言われる商品です。

Beau of The Fifth Column
Let's talk about Trump costing online shoppers billions more....

Beau of The Fifth Column

Play Episode Listen Later May 3, 2025 4:37


Let's talk about Trump costing online shoppers billions more....

Where We Buy: Retail Real Estate with James Cook
Instant Garment Care for Shoppers, Residents and Travelers - Where We Buy #333

Where We Buy: Retail Real Estate with James Cook

Play Episode Listen Later May 2, 2025 33:11


Nishant Jain is CEO of Presso, a company with a self-service machine that autonomously cleans, deodorizes, refreshes, and presses garments in about five minutes. Jain explains how Presso's technology simplifies traditional, labor-intensive dry cleaning processes and makes them more efficient and environmentally friendly. He explores potential applications in different real estate settings, from apartment buildings and hotels to shopping centers and laundromats.  James Cook is the Director of Retail Research in the Americas for JLL.  Subscribe: Apple Podcasts | Spotify  Listen: WhereWeBuy.show  Email: jamesd.cook@jll.com  YouTube: http://everythingweknow.show/ Read more retail research here:  http://www.us.jll.com/retail Theme music is Run in the Night by The Good Lawdz, under Creative Commons license.  

Consider This from NPR
Ford CEO does the math on Trump's auto tariffs

Consider This from NPR

Play Episode Listen Later May 1, 2025 10:49


Americans are rushing to car dealerships as they worry about what President Trump's tariffs will do to car prices in the coming months. New vehicle sales have been increasing steadily this year, and they jumped in March, according to market research firm Cox Automotive. That's the month when President Trump announced upcoming auto tariffs. Shoppers are racing to buy cars this spring because they believe that prices are going to go up in the summer and fall. And experts say if tariffs remain in place, that's likely. It's a gamble President Trump is making – with the hope his tariff strategy will lead domestic car companies to make more vehicles at home. NPR's Mary Louise Kelly talks with Ford Motor Company CEO Jim Farley, who was at Ford's Kentucky truck plant, about Trump's tariffs, and Ford's future.For sponsor-free episodes of Consider This, sign up for Consider This+ via Apple Podcasts or at plus.npr.org.Email us at considerthis@npr.org.Learn more about sponsor message choices: podcastchoices.com/adchoicesNPR Privacy Policy

The Automotive Troublemaker w/ Paul J Daly and Kyle Mountsier
April Sales Records, Ford Cancels Electrical Architecture, Shoppers Hesitant On AI

The Automotive Troublemaker w/ Paul J Daly and Kyle Mountsier

Play Episode Listen Later May 1, 2025 16:25


Shoot us a Text.Episode #1033: Today we're talking Hyundai and Kia's red-hot April sales streak, Ford's surprise retreat from a major software project, and why most consumers still aren't sold on AI or social shopping tools.Show Notes with links:U.S. shoppers are racing to dealerships to beat rising prices from new import tariffs, driving Hyundai and Kia to record April sales as both brands notch their seventh straight month of year-over-year gains.Hyundai U.S. sales jumped 19% in April, while Kia sales rose 14%.EVs and hybrids continue to shine: Hyundai up 25%, Kia up 21%.Industrywide sales were projected to rise as much as 15% in April, though momentum cooled as the month progressed.U.S. new-vehicle inventory dropped to 2.57M units (61-day supply) in mid-April, down from 2.69M (70 days) at the start of April and 2.8M (81 days) a year ago, per Cox Automotive.“Inventory levels have declined substantially over recent weeks, likely pushing vehicle prices higher. The outlook for new-auto sales from here is more troubling,” said Cox Automotive's Charles Chesbrough.Ford has canceled its highly anticipated FNV4 electrical architecture project, once billed as key to competing with EV pioneers like Tesla. The move underscores the uphill battle legacy automakers face in modernizing vehicle software.FNV4 aimed to unify software across gas and electric models, cutting costs and boosting update speed.The project was scrapped due to cost overruns and delays, after contributing to nearly $10B in software and EV losses over two years.CEO Jim Farley admitted Ford's current system relies on code from 150 suppliers—creating major barriers to quality and speed.Ford is shifting focus to a California-based skunkworks team developing affordable EVs and advanced software.“The only strategic advantage any company can have is speed,” said Caresoft Global's Terry Woychowski.New data shows a growing divide in how U.S. consumers view tech-driven shopping. KPMG's summer 2025 survey suggests widespread hesitation toward AI and social commerce—while Capgemini sees signs of rising adoption, especially among Gen Z.63% of consumers haven't used AI shopping tools and don't plan to, per KPMG; 56% say the same for social shopping.Shoppers say they prefer doing their own research and aren't swayed by online ads—especially when privacy and data usage are involved.In contrast, Capgemini reports nearly 60% of consumers now use generative AI in place of traditional search, and a third shop directly via social media.Gen Z bucks the trend: over half have made purchases via social platforms, and TikTok shoppers spent an average of $708 on the app last year.“The visual nature of fashion makes it a perfect fit for platforms like Instagram and TikTok,” said KPMG's Sam Ganga, urginJoin Paul J Daly and Kyle Mountsier every morning for the Automotive State of the Union podcast as they connect the dots across car dealerships, retail trends, emerging tech like AI, and cultural shifts—bringing clarity, speed, and people-first insight to automotive leaders navigating a rapidly changing industry.Get the Daily Push Back email at https://www.asotu.com/ JOIN the conversation on LinkedIn at: https://www.linkedin.com/company/asotu/

The Automotive Troublemaker w/ Paul J Daly and Kyle Mountsier
Trump Tariff Relief?, GM Argues Driving Data is Public, Boring Online Shopping

The Automotive Troublemaker w/ Paul J Daly and Kyle Mountsier

Play Episode Listen Later Apr 29, 2025 23:18 Transcription Available


Shoot us a Text.Episode #1031: Today we're talking about Trump's possible easing of auto tariffs ahead of a Michigan trip, GM's courtroom defense over driver data privacy, and why e-commerce might be losing its edge as shoppers crave more fun and surprise.As he prepares to visit Michigan for the 100-day mark of his second term, President Trump is signaling potential changes that could ease the auto industry's tariff burdens.The administration is considering adjustments to tariffs on imported auto parts and may exempt automakers from certain steel and aluminum duties.The policy shift, first reported by the Wall Street Journal, appears aimed at supporting domestic manufacturers and suppliers.Proposed changes would address the “stacking” of tariffs—where multiple levies apply to the same imported vehicle—by potentially eliminating overlapping duties.The potential relief follows a joint letter from major automakers, including GM and Toyota, urging the administration to reconsider.“This deal is a major victory for the president's trade policy,” said Commerce Secretary Howard Lutnick, “by rewarding companies who manufacture domestically.”General Motors is facing a wave of lawsuits accusing the automaker of secretly collecting and selling drivers' behavioral data—claims GM is now trying to dismiss with a bold new legal argument.The lawsuits began in March 2024, alleging GM, OnStar, and data firms like LexisNexis shared driver behavior data without proper consent.GM discontinued its Smart Driver program in April 2024 and ended partnerships with LexisNexis and Verisk after public backlash.Now, GM argues the data collection didn't violate privacy because driving behavior on public roads isn't protected under privacy laws.“Driving data includes vehicle location, routes, braking events, and speed—all occurring on public thoroughfares,” GM said in its dismissal filing.“Roadways are public, and these behaviors are observed by all,” GM stated, citing precedent that public conduct doesn't carry a reasonable expectation of privacy.A new study from Criteo reveals that the digital checkout rush might be fading, with consumers craving the discovery and delight of in-store shopping.More than 75% of consumers say e-commerce is functional—but not fun—with 29% calling it a chore.Shoppers miss the thrill of the unexpected: 36% long for the “surprise finds” that often come in-store.A majority find online shopping overwhelming (78%) and lonely (79%), with only half describing it as enjoyable.While data privacy remains a concern, 43% of consumers are open to sharing data for a more tailored experience.Join Paul J Daly and Kyle Mountsier every morning for the Automotive State of the Union podcast as they connect the dots across car dealerships, retail trends, emerging tech like AI, and cultural shifts—bringing clarity, speed, and people-first insight to automotive leaders navigating a rapidly changing industry.Get the Daily Push Back email at https://www.asotu.com/ JOIN the conversation on LinkedIn at: https://www.linkedin.com/company/asotu/

The Automotive Troublemaker w/ Paul J Daly and Kyle Mountsier
Shifting Auto Production Not Easy, Ghosn Teaches Leadership, Amazon's 3rd Party Purchases

The Automotive Troublemaker w/ Paul J Daly and Kyle Mountsier

Play Episode Listen Later Apr 28, 2025 15:16


Shoot us a Text.Episode #1030: Today we're talking about the real hurdles to moving auto production stateside, catching up with Carlos Ghosn's new life as a leadership coach (and fugitive), and Amazon's surprising new experiment that lets shoppers stray beyond its walls.Show Notes with links:A quarter of U.S. automotive assembly capacity sat unused at the end of 2024, suggesting opportunity amid the backdrop of President Trump's tariffs. However, shifting production to underutilized plants is far more complicated than it sounds.Toyota, BMW, and Honda used over 80% of their U.S. production capacity, leaving little room for more output.Automakers like Stellantis, GM, Ford, and Nissan have more idle capacity but face logistical and investment hurdles.Stellantis' Warren Truck Plant has just 17% utilization but can't quickly absorb new models without major investment, despite being able to build related pickups and SUVs.Ford's Flat Rock Assembly Plant could theoretically take on new models like the Mustang Mach-E, but even the fastest transition would still take six months to a year to execute.Sam Fiorani of AutoForecast Solutions said: "The rhetoric that moving assembly of vehicles into open spaces is easy and quick is not accurate."Five years after his dramatic escape from Japan, former Nissan and Renault CEO Carlos Ghosn is living a quieter life in Lebanon — but remains an international fugitive still shadowed by legal battles.Ghosn lives in a disputed $20M mansion, running executive bootcamps for midlevel managers at a Lebanese university.Despite legal threats from France and Japan, Lebanon's refusal to extradite its citizens keeps him out of reach.He still denies all accusations, blaming Nissan insiders for orchestrating his downfall to block a deeper Renault-Nissan alliance.Ghosn remains bullish on globalization, calling recent tariff tensions “a joke” against broader interconnected trends.He criticized the post-split struggles of Nissan and Renault: “Nissan is begging for some financial help, and Renault is back to what it was before 1999 — a small European company.”In a surprising pivot from its traditional walled-garden strategy, Amazon is testing a program that lets customers shop directly from third-party brand websites — without leaving its app.Shoppers can either be redirected to brand sites or complete purchases through Amazon's “Buy for Me” checkout feature.Amazon handles payment transfer securely, while shipping, returns, and customer service stay with the brand.The move allows Amazon to collect deeper shopper data, enhancing ad targeting and product recommendations.Industry experts suggest Amazon is trading short-term sales for long-term insights and stronger ad business.Jason Goldberg of Publicis said: “The bigger share of a custoJoin Paul J Daly and Kyle Mountsier every morning for the Automotive State of the Union podcast as they connect the dots across car dealerships, retail trends, emerging tech like AI, and cultural shifts—bringing clarity, speed, and people-first insight to automotive leaders navigating a rapidly changing industry.Get the Daily Push Back email at https://www.asotu.com/ JOIN the conversation on LinkedIn at: https://www.linkedin.com/company/asotu/

Grow My Etsy Shop
Why Shoppers Say No — And How to Rewire Their Beliefs

Grow My Etsy Shop

Play Episode Listen Later Apr 25, 2025 23:20


This is a good episode. Just listen to it.