Podcasts about frequent flyers

Nick Goad, BCG's global co-leader for retail merchandising, argues that retail's biggest problem isn't a lack of data, it's the gap between data and real customer understanding. He explains how AI and large language models are finally bridging that divide, making it possible to localize assortment, sharpen pricing, and accelerate product innovation at scale. For leaders wondering where to start, he makes the case for codifying the knowledge already in merchants' heads.What You'll Learn:Retailers have more data than ever, but AI finally gives them the tools to turn it into action merchants can actually trust.The biggest near-term opportunities are in assortment localization, smarter pricing, and AI-accelerated product innovation.The new data advantage for retailers isn't raw data — it's codifying the knowledge already in their merchants' heads.Learn More:BCG's Latest Thinking on the Retail Industry: https://on.bcg.com/4bYoe8xMerch AI by BCGX: https://on.bcg.com/3RxTfJFChapters(0:00) Has Retail Lost Its Personal Touch?(1:13) Serving Customers Before the Digital Age(2:33) The Internet's Impact on Retail(3:11) Does More Data Mean Better Customer Understanding?(4:12) Why Are Retailers Drowning in Complexity?(5:32) What Can AI Do to Help Retailers?(7:02) Will AI Create a New Data Overload?(7:54) What Are Retail Leaders Hopes and Fears for AI?(9:02) Will AI Get Products to the Shelf Faster?(9:57) Will AI Influence Product Design?(10:37) Can AI Create More Personalized Loyalty Programs?(11:34) How Will AI Shape the Shopping Experience?(12:02) Is Physical Retail Here to Stay?(13:36) Will AI Make All Our Shopping Decisions for Us?(14:23) Where Can Retailers Make the Biggest Changes?(15:00) Where Should Retailers Apply AI First?(15:48) What New Data Advantage Can AI Create?Meet the Expert:Nick Goad, BCG Managing Director & Senior Partner: https://on.bcg.com/4wuIlU0Listen to Other Episodes of The So What from BCG podcastPunch Cards, Frequent Flyers, and the Future of Loyalty: https://lnk.to/so-what-BCG-Crouch-Loyalty09YouTube | https://youtube.com/playlist?list=PLMJgyXjV5gMI9JV-GcF_D1Y6zyf1Eab_0&si=plXqe7-YNzbG56U8Apple | https://podcasts.apple.com/us/podcast/the-so-what-from-bcg/id1591194141Spotify | https://open.spotify.com/show/2NSVR7qrAyZ4CaGsnknbBk?si=1d846c2af8784923Other platforms | https://lnk.to/so-what-general-show12Follow BCGhttps://www.bcg.com/LinkedIn | https://www.linkedin.com/company/boston-consulting-groupThis podcast uses the following third-party services for analysis: Podtrac - https://analytics.podtrac.com/privacy-policy-gdrp

This week we discuss how Canadians can fly for free busing loyalty rewards programs and credit cards, Aeroplan's exciting new partnership with Hyatt and the newest transfer partner being added to American Express Membership Rewards. All this and more in our weekly loyalty rewards and credit card newscast.

This week we discuss the last chance to get in on the record high RBC Avion Welcome Bonuses, Scotia's new bonuses offering up to 100K points and how to get a statement credit when using an Amex Card for Marriott stays. All this and more in our weekly loyalty rewards and credit card newscast.

First up Toby Venus of the Point Hacks podcast joins us to demystify frequent flyer points – how to earn, how to burn and creating a checklist to keep your points in good shape and working for you.   Coming to you from the Novotel Melbourne Airport, Toby shares some sneaky hacks, and we're talking gift cards, credit cards, hotel loyalty programs and the difference between rewards seats and the perils of the points-plus-pay scheme, so buckle up, avgeeks!Then, the heartfelt story of Silva McLeod, the first Tongan woman to become an airline pilot, who wrote about her incredible journey from 'Island Girl to Airline Pilot' in a memoir of that name.  As well as telling us about her remarkable story, she also breaks down some myths about flying, from where pilots sleep to whether you should drink the water on the plane.Buy her book here: exislepublishing.com/product/island-girl-to-airline-pilot/ Support the showVisit us at https://theworldawaits.auSend us Fan MailSupport the showVisit us at https://theworldawaits.au

This week we look at a BMO credit card that quietly became a travel rewards powerhouse, RBC releasing record high bonuses on their ION cards and Wealthsimple adding a new credit card to their lineup that features customizable benefits in our weekly loyalty rewards and credit card newscast.

Mike, Manny and Dan return to talk the yearly prospect combine questions, keep or trade the 21st overall pick, Dylan Larkin and destination cities, more!

Mike and Dan return to talk the Flyers' historical lack of direction in building, do they step up to the plate in 2026? Relying on rehab projects, more!

Mike, Manny and Dan return to talk the Cup Final, Vladar's rumored extension, why are the Flyers linked to Nurse? John Carlson, the state of the defense with and without the additions, more!

Send us Fan MailWelcome to Sharn!!!Well, not yet, I suppose. Our story will begin with three adventurers on their way to a modern-day version of Sharn in the campaign setting of Eberron.This campaign will host a rotating cast of player characters because scheduling is the true BBEG, and Kade has a bunch of friends who have asked to play D&D with him over the years!Our adventurers for this session are:A Dragonborn Warlock/Bard named Nessiderok (Sid), who made a literal deal with the devilA Warforged Artificer named V1KT0R, who is one of the few Warforged surviving the last war purge.A Changeling Bard named Vel, who has changed their identity so many times, they can't remember who they really are.In this episode, our adventurers board an Airship bound for the City of Sharn. They encounter Halfling Mobster Pirates with Tommy Guns, an electric elemental powering the airship they stand on, and a whole slew of NPCs to talk to as the party goes down.Support the show

Mike, Manny and Dan return to talk looking for the on-ice leaders to step up during the playoffs, Ryan Johansen opens up about his short time in Philly, Mike Milbury makes Tommy Salo cry, more!

Mike, Manny and Dan return to talk Auston Matthews from a Toronto perspective, upgrades during the offseason, more!

American Express has rolled out new limited-time bonuses on two of its ultra premium cards, AIR MILES has officially entered a new era with Blue Rewards, and Neo Financial has revamped its premium cards. Here's everything Canadian rewards collectors need to know in our weekly loyalty rewards and credit card newscast.

Mike and Dan return to talk what's a bigger need C or D? Would the Flyers actually craft a trade for Auston Matthews, more!

Mike, Manny and Dan return to talk Tocchet's ability to coach a star, the abysmal powerplay, can Briere step up to the plate and add a top player, more!

Mike, Manny and Dan return to talk Briere's postseason presser, Tocchet quotes, more!

Mike, Manny and Dan return to talk potential main roster trades, which winger goes, trading Michkov, the 2026 offseason, more!

The popular 30% transfer bonus from RBC Avion Rewards to British Airways Executive Club is back and it opens up some incredibly cheap flight redemption options for Canadians! In this podcat we look at how you can potentially fly to Dublin for only 20,000 points round trip, Fiji for 24,000 points one way and other destinations for fewer points than you may expect. All this and more in our weekly loyalty rewards and credit card newscast.

Mike, Manny and Dan return to talk Kolosov re-signing, what it means for the goaltending, Zegras and Drysdale predictions, UFAs, more!

Mike, Manny and Dan return to talk final thoughts on CAR v PHI series, locker cleanout and player pressers, Michkov and team communication, more!

Mike, Manny and Dan return to talk the Flyers needing more scoring, sustainably moving forward, comparing the Flyers to other young teams, how does the playoff success influence what they'll do this summer, Val Camillo, more!

Mike, Manny and Dan return to talk the Flyers' handling of Michkov, why is the fanbase rooting against him, will they trade him this summer, more!

Mike, Manny and Dan return to talk the Flyers eliminating the Penguins, the sustainability of their play, Carolina series preview, predictions, more!

Mike, Manny and Dan return to talk Rick Tocchet, what changed that led to the Flyers' turnaround, the abysmal Phantoms season, building a better AHL product, more!

Mike, Manny and Dan return to preview the Flyers/Pens playoff series, the need to deploy the kids, leadership, Kevin Hayes still exists, looking back on the season series against PIT, Vladar could be the difference, more!

  Esther and Erin have been quite busy flying here, there, and everywhere the last few months.   If they could convert their flight miles into money, they could buy a lifetime supply of bagels...probably!  Purim and Passover have come and gone, so it's time to get into what they missed during their separate travels: a LOT of movies and some TV, too. A new Jewish actor on The Pitt; casting news for Nobody Wants This Season 3; and brief reviews from the latest roundup of streaming series. Later, Esther's got some publication news, Rachel Bloom's back in a few movies and Erin starts dreaming about future episodes. She'll keep the details to herself for now...you'll just have to stay tuned!   Check out these links: Alexandra Metz (Garcia on "The Pitt") on Instagram Pre-order link to Modeling Religious Pluralism book on Amazon (June 2nd release)  Caught Stealing: available on Netflix Nothing Is Lost: available on Apple TV The Pitt and Rooser: available on HBO Max.

Mike and Dan return to talk the options for the Flyers to move Sean Couturier this summer, needing an upgrade at center, more!

Con Massimiliano Tani, professore di Finanza alla UNSW di Canberra, analizziamo alcuni dei temi economici più discussi del momento in Australia: dal valore dei punti Frequent Flyer all'impatto dell'intelligenza artificiale su produttività e mercato del lavoro.

Mike and Dan return to talk the Flyers' playoff hopes, how are they playing so well with such lackluster team stats? Is this the spark the team needs to build this summer? Martone signs, Cutter Gauthier discourse bubbles up again, more!

At Midway Airport, a gate agent who finds comfort in the familiar discovers that her most punctual passenger has been flying to a ghost town for fifty years on a flight that shouldn't exist.Tales From The Blue Line: Every morning at three, Mason and Ally ride the Blue Line into downtown Chicago together. The train brings out its own brand of weird, which has led to Mason and Ally trading spooky stories to help their commute pass a little faster.If you have a story you'd like to contribute to the series, you can visit https://submissions.soundconceptmedia.com/You can support the show by becoming a paid subscriber on Substack: https://auditoryanthology.substack.comBy becoming a paid subscriber you can listen to every episode completely ad-free!Curator: Keith Conrad linktr.ee/keithrconradNarrator: Darren Marlar https://darrenmarlar.com/Other shows hosted by Darren:Weird Darkness: https://weirddarkness.com/Paranormality Magazine: https://weirddarkness.tiny.us/paranormalitymagMicro Terrors: Scary Stories for Kids: https://weirddarkness.tiny.us/microterrorsRetro Radio – Old Time Radio In The Dark: https://weirddarkness.tiny.us/retroradioChurch of the Undead: https://weirddarkness.tiny.us/churchoftheundead Hosted on Acast. See acast.com/privacy for more information.

Manny and Dan return to talk our 2026 offseason predictions, why is an entire "rebuilding roster" under contract already, John LeClair's Delta Force, the bad Phantoms season, more!

Manny and Dan return to talk Tocchet's job security, how much leeway does Briere have left, the front office's questionable post-deadline messaging, more!

Drone strikes hit a key chip supply chain. China-linked hackers target Southeast Asian militaries. Attackers race ahead with AI. ShinyHunters claim a massive Telus breach. Microsoft issues a hotpatch. Malware turns up on Steam. Fileless attacks grow. Airline miles become cybercrime currency. Monday business breakdown. Tim Starks from CyberScoop unpacks the Stryker attack and the nebulous nature of Iranian cyber activity. AI playmates puzzle preschoolers.  Remember to leave us a 5-star rating and review in your favorite podcast app. Miss an episode? Sign-up for our daily intelligence roundup, Daily Briefing, and you'll never miss a beat. And be sure to follow CyberWire Daily on LinkedIn. CyberWire Guest Our guest is Tim Starks from CyberScoop discussing how the Stryker attack highlights the nebulous nature of Iranian cyber activity amid joint U.S.-Israel conflict. You can read more in Tim's article here.  Selected Reading Drone strikes halt a third of the world's helium supply, threatening chip production (TechSpot) China-Linked Hackers Hit Asian Militaries in Patient Espionage Operation (SecurityWeek) Attackers are exploiting AI faster than defenders can keep up, new report warns (CyberScoop) Telus Digital confirms breach after hacker claims 1 petabyte data theft (Bleeping Computer) Microsoft releases Windows 11 OOB hotpatch to fix RRAS RCE flaw (Bleeping Computer) The FBI is investigating malware hidden inside games hosted on Steam (TechCrunch) New XWorm 7.1 and Remcos RAT Attacks Abuse Windows Tools to Evade Detection (Hackread) Airline miles become underground currency in loyalty fraud schemes | brief (SC Media) Kevin Mandia-founded Armadin launches with $190 million. (N2K Pro Business Briefing) AI toys for young children need tighter rules, researchers warn (BBC News) Share your feedback. What do you think about CyberWire Daily? Please take a few minutes to share your thoughts with us by completing our brief listener survey. Thank you for helping us continue to improve our show.   Want to hear your company in the show? N2K CyberWire helps you reach the industry's most influential leaders and operators, while building visibility, authority, and connectivity across the cybersecurity community. Learn more at sponsor.thecyberwire.com. The CyberWire is a production of N2K Networks, your source for strategic workforce intelligence. © N2K Networks, Inc. Learn more about your ad choices. Visit megaphone.fm/adchoices

Manny and Dan return to review the trade deadline, why did they not move Ristolainen, where do Bump and Barkey play next season, more!

Mike, Manny and Dan return to talk Brent Flahr and the Flyers' drafting, analyzing whether or not the Flyers will pursue Tuch, Thomas and Schmaltz, more!

Mike, Manny and Dan return to talk the attendance figures, turning on your fan favorites when they enter front office roles, What happens when the Flyers build their new arena? more!

Qantas half-year underlying profits hit nearly $1.5 billion as it plans to shake up its Frequent Flyer program to keep customers loyal Chemist Warehouse’s parent Sigma has posted an 18.7% earnings jump… and clearly it hasn’t taken its foot off the pedal since going public WiseTech Global plans to slash 2,000 jobs in an AI overhaul… and investors have cheered the move _ Download the free app (App Store): http://bit.ly/FluxAppStore Download the free app (Google Play): http://bit.ly/FluxappGooglePlay Daily newsletter: https://bit.ly/fluxnewsletter Flux on Instagram: http://bit.ly/fluxinsta Flux on TikTok: https://www.tiktok.com/@flux.finance —- The content in this podcast reflects the views and opinions of the hosts, and is intended for personal and not commercial use. We do not represent or endorse the accuracy or reliability of any opinion, statement or other information provided or distributed in these episodes.__See omnystudio.com/listener for privacy information.

Mike, Manny and Dan return to talk Sean Couturier, the trade deadline, would the Flyers have signed Panarin in 2026? Hilferty's role, more!

Mike, Manny and Dan return to talk the pros and cons of firing Tocchet after one season, can Briere save himself, the front office structure, more!

Mike, Manny and Dan return to talk the Flyers at the Olympic break, the carnival media disaster, Tocchet vs Michkov- what's really going on, more!

Host Victor opens by recapping the podcast's current coverage: weekly breakdowns of The Pitt season 2 with his wife Kim (a medical PA), discussion of Industry, and a recommendation to watch the Game of Thrones prequel A Night of the Seven Kingdoms (six-episode season, renewed for season 2). He also notes a Christopher Nolan rewatch series (Following and Memento). He invites feedback via email and Spotify/YouTube comments and asks listeners to share the show.   Victor and Kim then discuss The Pitt episode 6, directed by Noah Wyle (his first directing credit on the show). They describe it as more “mundane” in plot but possibly the best episode of the season due to staff camaraderie and subtle emotional beats. A central throughline is the death of frequent-flyer patient Louie, which the staff grieves, contrasted with new doctor Ogilvy's detached comments. They discuss how ER staff form relationships with frequent flyers and the episode's late reveal that Louie's chronic drinking followed a car accident that killed his pregnant wife.   A major theme is the “invisible work” of nurses: Perlah's grief, Dana cleaning Louie's body, behind-the-scenes patient prep, and how experienced nurses and advanced practitioners often run workflows and handle details. Kim relates this to real practice, including ICU and ER routines and how PAs/NPs frequently have more laceration-repair experience than attending physicians. They also touch on what happens to unclaimed bodies (morgue, possible cremation) and note the episode's visual focus on a homeless patient as part of a broader theme of dignity for underserved people.   They cover other episode storylines: an incarcerated, malnourished patient whom Dr. Al-Hashimi wants to help despite bed pressures; Dana appears to manipulate an oxygen monitor reading (tape is implied) to keep him from being discharged; and a new competent nurse who arrives mid-shift, prompting discussion of ER shift overlap and staffing. They discuss a law student experiencing a first psychotic episode and how wording like “what's wrong with him” can alarm family members.   Victor and Kim analyze a cancer patient on home hospice who refuses to leave the hospital, with a death doula present. Kim suspects heavy pain medication (including ketamine and long-acting morphine) could lead to respiratory compromise, while Victor wonders if the patient is trying to die away from her husband. They also discuss Santos being behind on notes, a comedic/critical AI documentation thread (including errors like urologist vs neurologist and incorrect surgical history), and broader electronic medical record and faxing frustrations.   Additional medical beats include the waitress developing a life-threatening infection leading to an above-knee amputation, a patient demanding repeated D-dimer testing despite being on Eliquis, and Kim explaining what a D-dimer is and how unnecessary testing increases costs. They discuss translation access for hearing-impaired and non-English-speaking patients via video interpreter services. Character moments include Joy revealing she wants to be a pathologist to avoid patient interaction, and a motorcycle knee-laceration case using fluorescein to check joint involvement.   They end by noting Louie dies from pulmonary hemorrhage (Kim would have liked more foreshadowing) and Kim shares a real trauma case involving an alcoholic with liver failure who died from bleeding after a minor accident. Victor briefly previews Drops of God season 2 episode “Brothers and Sisters,” highlighting themes of sibling conflict and a toxic Georgian sibling relationship, and says they will discuss the current and next episode later. Victor closes with reminders about ongoing Industry coverage, the Nolan rewatch, upcoming premieres, and holiday/Valentine's greetings.   00:00 Welcome + What We're Covering on the Podcast This Week 00:35 Why You Should Watch ‘A Knight of the Seven Kingdoms' (GOT Spinoff Pitch) 02:32 Other Ongoing Coverage: Industry, Nolan Rewatch, and What's Next with Sona 03:58 Subscribe, Feedback, and Quick Programming Notes (Drops of God Tease) 04:50 Episode 6 Kickoff: Why This Might Be the Best ‘The Pit' of the Season 06:26 Louis' Death as the Emotional Through-Line (and Ogilvy's Cold Take) 09:16 The ‘Invisible Work': Nurses, Body Care, and Behind-the-Scenes Medicine 13:02 NP/PA Skills in the ER: Suturing, Lacerations, and Who Really Closes Wounds 15:30 Frequent Flyers & What Happens When No One Claims a Body 17:50 Underserved Patients Theme: Homeless Man, Inmate Case, and Bending the Rules 22:03 Dana Steps Up + The New Nurse Mystery (Shifts, Overlap, and Staffing) 24:48 Psychosis Case Update: Communicating Uncertainty to Family 26:13 End-of-Life Cancer Patient: Husband Dynamics and Pain Med Risks 28:17 End-of-Life Choices: Hospice, Dignity, and ‘I Don't Want to Leave' 30:00 Santos' Rough Week: Sleep Deprivation, Garcia, and AI Note Chaos 31:30 AI in Medicine vs Reality: Dictation Errors, Copy-Paste Charts, and Fax Machines 33:55 The Waitress Case Turns Critical: Above-Knee Amputation & Medical Anxiety 35:20 ER Testing 101: D-Dimer, Patient Demands, and Healthcare Costs 37:38 Communication Barriers: Sign Language, iPad Interpreters, and Future AI Translation 39:54 Joy & Ogilvy Career Talk: Why Pathology Is the ‘Hard Pass' Specialty 41:33 Motorcycle Knee Laceration Workup: Fluorescein Joint Injection Explained 42:53 Louis' Death & Pulmonary Hemorrhage: Humanizing the Staff + A Trauma Story 46:02 Drops of God Check-In: ‘Brothers and Sisters' and Where the Season's Headed 49:22 Wrap-Up: Upcoming Pods (Industry, Nolan Rewatch) and Farewell

Mike, Manny and Dan return to talk the state of Matvei Michkov's sophomore season, parking at the Wells Fargo Center... or whatever it's called these days, cutting cable, more!

Mike, Manny and Dan return to Sean Couturier's place on the team, his “fatigued” comments, defining a rebuild, the continued building problems of the organization, more!

Mike, Manny and Dan return to talk the Flyers' media versus the fans AGAIN!

Mike, Manny and Dan return to talk the recent losing streak, Dvorak's contract extension and the center depth, Pronger's comments, more!

Mike, Manny and Dan return to talk Couturier's 900th game, Ethan Samson trade, an old face returns to Flyers twitter, more!

Mike, Manny and Dan return to talk Tocchet's culture quote, player development, olympics, Philly sports radio, more!

Chestnuts roasting on an open fire, Evri parcels flying at your nose….

Mike, Manny and Dan return to talk Dan's diminished patience with the team, is this the right way to build, Mike's favorite movie, more!

Mike, Manny and Dan return to talk the Quinn Hughes, would the Flyers pay the price via trade? Would he re-sign here? Other teams making competitive offers, more!

Our travel guru Scott McMurren stops by to talk holiday travel and the dramatic shift in frequent flyer programs.