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Mandi Graziano, vice president, global accounts at HPN Global, wears many hats—a sales coach, podcast host, author, professional speaker and now, a 2024 Meetings Trendsetter. Meetings Today's Taylor Smith sat down with this Trendsetter to hear her story and learn about how Graziano stays motivated and inspired.
Join Scot Turner for this weeks Hospitality Huddles episode focussing on Meetings & Events. He is joined by Mandi Graziano who is a best selling author of Sales Tales, Sales coach, Expert conference consultant and podcast host. Mandi share invaluable insights into the trends she is seeing on the client side and how hotels can really leave an impression on their M&E guests. If you operate conference hotels, this is one episode you can't afford to miss. To learn more about @mandigraziano visit her YouTube page or follow her on linkedin https://www.linkedin.com/in/mandigraziano/ To buy a copy of her book 'Sales Tales' visit her website https://www.mandigraziano.com/ or Amazon https://www.amazon.com/Sales-Tales-Hustle-Humor-Lessons/dp/1949635945 ------------------------------------------------ Hospitality Huddles is brought to you by Auden Hospitality. Helping hoteliers to think differently about their F&B to create outlets their guests will love. If you would like to embrace a different mindset, check out our website www.audenhospitality.com
In this Meetings Today Podcast for Taylor Smith's "The Z: Planning for the Industry's Next Generation," Smith chats with Mandi Graziano, vice president of global accounts for HPN Global, about the importance of networking in the meetings and events industry, the reality of how awkward it can be and ideas for how to make networking feel more natural. Tune in now for some tips and tricks from Graziano to keep in mind at your next networking event.
Sales don't always come easy for service-based businesses, so who better to help up your game than entrepreneur and sales expert Mandi Graziano. Mandi shares insights on overcoming obstacles, successful selling via thorough product knowledge and customer perspectives, and time management in managing client prospects. She also discusses the effectiveness of cold calling across industries and provides advices to entrepreneurs. Mandi is the author of Sales Tales, co-host of the Adventures In Business podcast, and does trainings all across the country. ----- If your personal brand is having a meltdown and needs nurturing, reach out to Brandma. And, if you're feel'n some kinda way about this episode, subscribe & follow GCB on Instagram or LinkedIn If you wanna get all up in my business get my book - That Damn Girl Stuff If you wanna get all up in my brand get my book - Branding, Boundaries & Bullshit If you ever want any of my tees go to - Brandma's Closet --- Send in a voice message: https://podcasters.spotify.com/pod/show/brandmashouse/message Support this podcast: https://podcasters.spotify.com/pod/show/brandmashouse/support
Mandi Graziano has more than 20 years of experience in leadership roles in sales, management, business and Hospitality. She is a highly regarded Hospitality and conference expert thatleverages her vast network and deep industry relationships to negotiate favorable contract terms, yielding significant price reduction and minimal risk for her clients. Additionally Mandi is an author, podcast co-host and optimistic Cleveland Browns fan. We discuss all of the things in this episode. Connect with Mandi: www.mandigraziano.com mgraziano@hpnglobal.com IG: @mandi_graziano IG: @adventuresinbusinesslive Learn more about your ad choices. Visit megaphone.fm/adchoices
Mandi Graziano has more than 20 years of experience in leadership roles in sales, management, business and Hospitality. She is a highly regarded Hospitality and conference expert thatleverages her vast network and deep industry relationships to negotiate favorable contract terms, yielding significant price reduction and minimal risk for her clients. Additionally Mandi is an author, podcast co-host and optimistic Cleveland Browns fan. We discuss all of the things in this episode. Connect with Mandi: www.mandigraziano.com mgraziano@hpnglobal.com IG: @mandi_graziano IG: @adventuresinbusinesslive Learn more about your ad choices. Visit megaphone.fm/adchoices
299 Clarity and Having The Courage to Do What You Aspire To The constant pressure to do the best and be the best is something many of us grew up knowing. Thinking we had to have straight A's in school, trying to be the best in our extracurriculars, and even taking up tasks that should have been given to someone who's skills would suit the task better, whether it's because of our own internal voices or external pressures we need to learn to seek clarity and focus on the skills that make us invaluable to our team and family. In this episode Sarah Elkins and Mandi Graziano discuss how past failures, current clarity, and future aspirations drive us and shape us into who we are today. Highlights Just because you failed at something in the past doesn't mean you aren't smart. Everyone learns differently. Feeling like you don't fit in is a universal and normal experience. Embrace your strengths and acknowledge when you can't do a job outside of your field of expertise. Quotes “Some great sales people aren't great leaders and some great leaders aren't great sales people.” “Just lead by example, just share one tip once a week in the meeting of something that has worked for you in the past: And that is mentoring without mentoring, then you're raising everybody around you without telling people what to do.” Dear Listeners it is now your turn, What are you going to do with this information that you received today? This gift of a moment where you could develop clarity about what activities you really like to do, the activities that bring you that kind of passion where you can find time in your day everyday to do those things, because it's not just at work but at work is where you spend most of your time, so find opportunities to feed that to find more satisfaction and maybe it's time to reach out to a coach to help you find that clarity. And, as always, thank you for listening. About Mandi (From her Website) In the early days, Facetime Coaching Company was Mandi's "side hustle" while she worked for hotels. Since 2010, her Coaching, Speaking, & Writing have grown and become a very equal part of her world. In 2010, Mandi went to “the other side” of the hotel business and joined her long time client, HPN Global, a full service site selection & venue finding global meetings company. Here she finds hotels and venues for her clients all over the world, negotiates pricing & contracts while consulting her clients in all aspects of managing their meetings, conferences and conventions. Mandi runs her businesses with vigor, balance and excitement. Some people may say she has a "side hustle" Mandi believes "It's ALL HUSTLE why can't we do all the things we love?" It's important to Mandi that fun ensues in all her professional endeavors, even in the most serious of situations. Whether she is coaching your team to close deals OR scouting out the perfect location for your meeting, there will always be laughs and excitement. Check out Mandi's website Mandi Graziano, as well as her LinkedIn, Instagram, and Facebook! About Sarah "Uncovering the right stories for the right audiences so executives, leaders, public speakers, and job seekers can clearly and actively demonstrate their character, values, and vision." In my work with coaching clients, I guide people to improve their communication using storytelling as the foundation of our work together. What I've realized over years of coaching and podcasting is that the majority of people don't realize the impact of the stories they share - on their internal messages, and on the people they're sharing them with. My work with leaders and people who aspire to be leaders follows a similar path to the interviews on my podcast, uncovering pivotal moments in their lives and learning how to share them to connect more authentically with others, to make their presentations and speaking more engaging, to reveal patterns that have kept them stuck or moved them forward, and to improve their relationships at work and at home. The audiobook, Your Stories Don't Define You, How You Tell Them Will is now available! Included with your purchase are two bonus tracks, songs recorded by Sarah's band, Spare Change, in her living room in Montana. Be sure to check out the Job Interview Storytelling Course as well to make sure you nail that next interview!
improve it! Podcast – Professional Development Through Play, Improv & Experiential Learning
The way you wake up is the way your day goes, unless you do something about it. Whether it's in a furry, in a funk, or in fervor for life—it will continue to run through your day like a leaky sink you don't have time to fix. Hospitality expert and women's health advocate Mandi Graziano has come to this realization, and has insight to share with you that will change how you view your emotional and physical cycles in any given day. In this episode, Erin and Mandi talk about befriending your anxiety and give you tangible tips for honoring what you have always known you need. More about Mandi Graziano: Mandi Graziano has been in the hospitality business for more than 20 years and is a contract negotiator for her global client base. Having worked in leadership roles, catering, and sales & operations for Marriott, Starwood, Hard Rock Hotels and Caesars Entertainment—Mandi is an expert in all things hospitality. She's earned several (and we mean several) awards including: Chairman's Club, President's Club, Top Producer, and Salesperson of the Year. Her award-winning book Sales Tales hit the charts as Amazon's number one bestseller, new release, and bestseller in travel and tourism in 2021. Mandi founded the FaceTime Coaching Company in 2007, where she helps individuals and companies be better salespeople through her high energy and custom coaching sessions. Today, Mandi teaches site selection and contract negotiation at the San Diego State University Hospitality and Tourism management program and is on the board for the California Hotel Lodging Association Hospitality Foundation. ICYMI – Your Post-Episode Homework: 1) Take one of the methods that Mandi gave us in today's show and put it into motion for your own life. 2) If this episode moved you, please pass it on to a friend, a colleague, or someone you haven't spoken with in a while or consider leaving us a review on iTunes so we can continue to create content that serves you. Let's remind each other that we're not alone—we're in this uphill climb together (forever). Show Links: · Dr. Alessandra Wall's LinkedIn · Did today's episode resonate with you? Please leave us a review for a chance to win a self-care package from us! · Take the quiz to download your free Wellness Workbook! · Send a question/voice message on SpeakPipe here! · Want to book Erin to speak at your organization or large-scale event: Learn more here! Connect with Mandi Graziano: · Mandi's LinkedIn · Mandi's Instagram · Mandi's website Connect with Erin Diehl: · @itserindiehl on Instagram, TikTok, and Twitter · Erin's LinkedIn · improve it! TikTok · Improve it! Instagram · Improve it! Facebook · improve it! website · Book a Laugh Break · Book a Workshop · Email Erin: info@learntoimproveit.com “I love this podcast and I love Erin!!” If that sounds like you, please consider rating and reviewing this podcast! This helps Erin support more people – just like you – move toward the leader you want to be. Click here, click listen on Apple Podcasts, scroll to the bottom, tap to rate with 5 stars, and select “Write a Review.” Then be sure to let Erin know what you loved most about the episode! Also, if you haven't done so already, subscribe to the podcast. That way you won't miss any juicy episodes! Thanks in advance, improve it! Peeps :)
Sales is traditionally thought of as a dirty word, particularly in the people-focussed restaurant and hospitality sectors. But that needs to change. You need to change. If you dont want to sell as a business, then you aren't in a business. You are just hoping people will come and buy from you. In this episode, I am joined by Author and Sales Coach, Mandi Graziano as we dig into how to sell as a hospitality business and also explore some other areas of personal development and connection. Check out Mandi's book here:https://www.amazon.co.uk/Sales-Tales-Hustle-Humor-Lessons/dp/B09WRTXQG6/ref=sr_1_1?crid=2ZM5WL7VFREG7&keywords=sales+tales&qid=1684241814&sprefix=sales+tales%2Caps%2C80&sr=8-1 Mandi on YouTube: https://www.youtube.com/@mandigraziano WANT TO WORK WITH ANDY? Jump on a FREE strategy session here to see how a partnership can help you, your leadership team or your business. Our title sponsor is RotaCloud: Find out how to transform your people management and give your management team practical insights into labour cost over at RotaCloud.com. Learn more about your ad choices. Visit megaphone.fm/adchoices
In this episode of the Road to Growth podcast, we are pleased to introduce you to Mandi Graziano. Mandi Graziano has been in the hospitality business since 1998. She is Vice President of Global Accounts for HPN Global where she finds hotels and venues & negotiates pricing/contracts for her client's conferences all over the world. Here she has earned the awards of: Chairman's Club, President's Club and Top Producer. While on the hotel side Mandi worked in leadership roles in sales, marketing and operations for Marriott, Starwood, Hard Rock Hotels and Caesars Entertainment. While working for hotels she has been awarded Top Producer, Salesperson of the Year, Best Site Inspection of the Year and Sales Strategist Award in 2003, 2004, 2005 and 2008. Mandi is currently an instructor at San Diego State University Hospitality & Tourism Management program teaching Site Inspection & Contract Negotiation class. Her award-winning book Sales Tales: The Hustle, Humor and Lessons from a Life in Sales hit the charts at Amazon #1 Best Seller & #1 New Release in 2021. Selling Power Magazine ranked her book the #1 recommended book for Fall 2021 and #1 meaningful book you should buy for your sales teams. Mandi has run her own sales and business growth coaching company since 2007 where she helps individuals and companies grow to be better salespeople and evolve their careers and businesses through her high energy and custom coaching sessions. Mandi's been delivering virtual and live speeches to audiences since 2008 on topics such as: Upping Your Sales Game, The Voice of the Customer, Business Bedside Manner™, RE-Entry to Business After Covid and Grow Your Business Through Virtual Storytelling. In Mandi's spare time she loves a good bike path and spin class. She also loves to spend time with her Goldendoodle Luca and husband Scooter. She volunteers when she can for Junior Achievement, San Diego Bike Coalition and Meeting Planners International Southern California Chapter. Learn more and connect with Mandi Graziano by visiting her on Website : www.mandigraziano.com Linkedin: https://www.linkedin.com/in/mandigraziano/ Tik Tok: https://www.tiktok.com/@mandigraziano Instagram: https://www.instagram.com/mandi_graziano/ Buy Mandi's Book: https://www.mandigraziano.com/sales-tales-book-launch Be sure to follow us on Twitter: Twitter.com/to_growth on Facebook: facebook.com/Road2Growth Subscribe to our podcast across the web: https://www.theenriquezgroup.com/blog Spotify: https://spoti.fi/2Cdmacc iTunes: https://apple.co/2F4zAcn Castbox: http://bit.ly/2F4NfQq Google Play: http://bit.ly/2TxUYQ2 Youtube: https://www.youtube.com/channel/UCKnzMRkl-PurAb32mCLCMeA?view_as=subscriber If you are looking to be a Guest on Podcasts please click below https://kitcaster.com/rtg/ For any San Diego Real Estate Questions Please Follow Us at web: www.TheEnriquezGroup.com Youtube: https://www.youtube.com/channel/UCKnzMRkl-PurAb32mCLCMeA or Call : 858 -345 - 7829 Recently reduced properties in San Diego County * Click **** bit.ly/3cbT65C **** Here* ****************************************************************************
In this episode of the Live Better Seller Better Podcast, Mandi Graziano, a sales veteran, and best-selling author, shares insights on how to differentiate yourself in sales. She suggests being memorable in all the right ways, engaging prospects with "choose your own adventure" emails and finding your own voice in sales. Mandi also talks about unique ways to bond with prospects, such as sweat-working, and emphasizes the importance of authentic follow-ups to build stronger relationships. Learn more about Mandi in this latest episode of the Live Better Seller Better Podcast.HIGHLIGHT QUOTESEvery attempt is an opportunity - Mandi: "Choose your own adventure email is a great memorable way to get a customer to call you back or email you back, and the thing is, they may email you back saying uh, who are you? And I don't want to work with you, but then that's an opportunity for a no and an opportunity to ask why or how you can improve or who they're working with."The power of iteration - Mandi: "Iteration, I think, is one of the best ways to find your own voice. Just try a whole bunch of different ways. But I think closing your eyes, taking a deep breath, and thinking about what it is that makes it your own is really important."Try, fail, and try again - KD: "You have to keep trying things and you have to be open to failing because the magic is in the fail. It is. So you have to try."You can find out more about Mandi in the links below:LinkedIn: https://www.linkedin.com/in/mandigraziano/Website: https://www.mandigraziano.com/Email: coach@mandigraziano.comAmazon book link: https://www.amazon.com/Sales-Tales-Hustle-Humor-Lessons/dp/1949635945Connect with KD in the links below:LinkedIn: https://www.linkedin.com/in/kddorsey3/Patreon: https://www.patreon.com/insidesalesexcellenceLive Better. Sell Better. is sponsored by our proud partner:Rocket Reach | rocketreach.com
This week we have the very Bollotta-FIDE, Mandi Graziano (Author, Sales Coach, HPN Global) on the show. Before they get to the nitty gritty, Alex gives a very ODD Yaya-ism and Anthony GETS TIPSY about gamification of your event. Anthony recently read Mandi's book: SALES TALES: The Hustle, Humor, and Lessons from a Life in Sales. Mandi is all about finding the fun and $ucess in sales. Find out how she got in the mix with someone from Millionaire Match Maker, how she's not being afraid of being told "no" and how she gets attention from potential clients. ENJOY!Connect with Mandi at www.mandigraziano.com Bollotta-FIDE could use your help. Please answer this survey: https://stats.blubrry.com/s-85335/getting_started/Submit ASK ANTHONY questions on the form at www.bollotta.com/podcastFollow @BollottaEntertainment on Instagram
What do you do when you're a triple-threat entrepreneur? You develop a three-pronged business model that showcases all your talents, which is exactly what Mandi Graziano has done. As she explains to Host Dori Stewart on this episode of Teacher Turned Entrepreneur, with a little time management it has been possible to juggle a thriving sales coaching practice with a buying role at a major hospitality sourcing platform and speaking engagements to highlight her bestselling book, "Sales Tales: The Hustle, Humor, and Lessons from a Life in Sales." It's a lot, but Mandi was bitten early by the entrepreneurial bug and has never looked back! On this episode you'll learn about the biggest challenges Mandi's coaching clients face and how any sales process can be tweaked to create the optimal Business Bedside Manner™. It's all about build deeper relationships with your customers, vendors and community. Mandi also reminds us about the importance of scheduling breaks into our busy days in order to refresh and cultivate clarity – something she does on her backyard swing. “There's so much noise that we let in our brains all the time,” she says. “But if you just give yourself 10 minutes of silence, it's an explosion of ideas!” Here are key takeaways from the conversation:· Time management is an art! If you have difficulty switching between creative and admin. tasks, try using the "time bucket" methodology.· Scheduling breaks is a critical part of effective time management if you want to make the most of your mind power. · Need help daydreaming? Consider spending some time on a swing set!· We experience noise constantly. Give your brain a break. Silence – even for just a few minutes – is a powerful creative tool.· Books like Mandi's "Sales Tales: The Hustle, Humor, and Lessons from a Life in Sales" have something to teach all of us, since selling of one kind or another is part of life!· Want to support women's enterprises? Check out The W Marketplace, a fantastic resource for women-owned products and services! Are you ready to find your true calling and walk away from your teaching job once and for all?It is your time to get a solid grasp on the potential opportunities available to you so you can get started on your entrepreneurial journey and change your life!Download your copy of this free, valuable PDF resource and access 20 different descriptive business ideas that are perfect for a teacher turning entrepreneur.The Teacher's Guide to Finding Your Perfect Business Idea (without going back to college)
Her book starts with the powerful sentiment: "Sales isn't a dirty word!" and so did our conversation. Mandy is not only the VP, Global Accounts at Hospitality Performance Network but is also the author of a great book called, "Sales Tales: The Hustle, Humor, and Lessons from a Life in Sales". Mandy has a very down to earth style in sharing what she loves about the sales profession and how everything we do involves selling - so embrace it rather than shy away from it.
Mandi Graziano This week Ivy Slater, host of Her Success Story, chats with her guest, Mandi Graziano. The two talk about how Mandi managed to write a new book in the midst of running three businesses by prioritizing time for purpose and reason in that order. In this episode, we discuss: Where Mandi's 20+ years of experience began, and the many places that her love of events has taken her The client that morphed her career into an accidental coaching business, and the interesting events that boosted it all How she manages her time in a way that allows her to run three businesses How Mandi navigated her way through the challenges of Covid, and how her businesses were affected Key take-aways from Mandi's new book Mandi will solve your company's sales problems quickly. Through her one-on-one or group coaching, she has a track record for increasing sales and the speed of closing deals. She curates creative closing tactics, inspires clever ways of finding new business, teaches more effective time management, and educates the best ways to listen to the voice of the customer. She is your company's fun and creative secret weapon. Her 23 years of experience in leadership roles in sales, management, business and hospitality give her a unique edge to help your company thrive. Most importantly, Mandi uses humor, fun, and stories to motivate you or your team to make your business better. Website: https://www.mandigraziano.com/ Facebook: https://www.facebook.com/mandigraziano YouTube: https://www.youtube.com/channel/UCpAzXuugQUhPNgbcW_b3cwQ LinkedIn: https://www.linkedin.com/in/mandigraziano/ Instagram: https://www.instagram.com/Mandi_Graziano/ Mandi's Book: https://www.amazon.com/Sales-Tales-Hustle-Humor-Lessons-ebook/dp/B09CLRS7R9
Mandi will solve your company's sales problems, quickly. Through her one-on-one or group coaching, she has a track record for increasing sales & the speed of closing deals. She curates creative closing tactics, inspires clever ways of finding new business, teaches more effective time management & educates the best ways to listen to the voice of the customer. She is your company's fun & creative secret weapon. Her 23 years of experience in leadership roles in sales, management, business, and hospitality give her a unique edge to help your company thrive. Most importantly, Mandi uses humor, fun, and stories to motivate you or your team to make your business better. In this episode, Dean Newlund and Mandi Graziano discuss:What makes a salesperson greatUtilizing technology to socializeHaving a quick response timeLooking into pink flags Key Takeaways:A good salesperson has passion for their product or service, knowledge of their product and service, and is a good listener. Technology doesn't have to separate us. We can use it to our advantage to connect with people in meaningful ways that we couldn't have otherwise. If you can get responses back better than your competitors, you'll probably win. One thing that could help you have a faster response time is by making sure that you have product knowledge. Don't ignore pink flags. Acknowledge them and plan for them before they turn into a red flag. Listen to your gut feeling. "If you are an educator and a good listener, you can be a good sales person." — Mandi Graziano See Dean's TedTalk “Why Business Needs Intuition” here: https://www.youtube.com/watch?v=EEq9IYvgV7ICheck out Mandi's book, “Sales Tales: The Hustle, Humor, and Lessons from aLife in Sales” by clicking here: https://www.amazon.com/Sales-Tales-Hustle-Humor-Lessons-ebook/dp/B09CLRS7R9For the audiobook version of “Sales Tales”, click this link: https://www.amazon.com/Sales-Tales-Hustle-Humor-Lessons/dp/B09WRSQW6V/ Connect with Mandi Graziano: Website: https://www.mandigraziano.com/Instagram: https://www.instagram.com/Mandi_Graziano/LinkedIn: https://www.linkedin.com/in/mandigraziano/YouTube: https://www.youtube.com/channel/UCi4xtdxqZWuNLrTRNV1NwLQ/videos Connect with Dean:YouTube: https://www.youtube.com/channel/UCgqRK8GC8jBIFYPmECUCMkwWebsite: https://www.mfileadership.com/The Mission Statement E-Newsletter: https://www.mfileadership.com/blog/LinkedIn: https://www.linkedin.com/in/deannewlund/Twitter: https://twitter.com/deannewlundFacebook: https://www.facebook.com/MissionFacilitators/Email: dean.newlund@mfileadership.comPhone: 1-800-926-7370 Show notes by Podcastologist: Justine Talla Audio production by Turnkey Podcast Productions. You're the expert. Your podcast will prove it.
Hospitality Leaders - Interviews with hotel, event, and food service experts
On this episode of the Hospitality Leaders podcast, I'm joined by Mandi Graziano, Vice President of Global Accounts at Hospitality Performance Network, and author of the book Sales Tales. Mandi has coined a term she calls “business bedside manner.” To Mandi, the “hospitality” in the hospitality industry shouldn't just describe the products and services being sold, but the entire culture of how business is conducted. Oftentimes, leaders within the industry won't hesitate to go above and beyond for the sake of the guest, pushing the boundaries of what it means to be patient and accommodating. The limits of that patience are usually a lot lower when dealing with fellow vendors, coworkers, or industry professionals. To Mandi, that inconsistency cuts against what it means to be a hospitality leader, and the bedside manner we've developed for our guests should extend also to our peers in the industry. Making a concerted effort to be understanding and empathetic towards colleagues and strategic partners will go a long way not only to strengthen your own organization's partnerships, but can help build a more resilient, reliable, and connected industry as a whole. This industry is not only about being hospitable to customers but to each other as well. Mandi Graziano Hospitality Performance Network Hospitality Performance Network - LinkedIn Sales Tales Chris Cano Upshift If you enjoyed today's show, please leave a 5-star review. For more information and links to all of the resources mentioned in today's episode, visit HospitalityLeaderspodcast.com.
website: https://www.mandigraziano.com/ linkedin: https://www.linkedin.com/in/mandigraziano/
This episode of the Live Better Sell Better Podcast recaps the best moments from our amazing guests for the month of June. We discuss numerous enlightening topics including openness to failure, the rise of work-life integration, how to ask for input for improvement, using momentum to continue success, predicting decision-making based on personality science, and so much more! HIGHLIGHTSMandi Graziano, Vice President of Global Accounts at Hospitality Performance Network and Author of Sales TalesSaad Khan, Business Development Manager at DoolyRachel Nazhand, Head of Business Operations at Climate Club and Founder of Vice President in ResidenceErika Davis, Vice President of Go to Market Strategy at Greaser Consulting, now Senior Manager of Sales Operations at sticky.ioTodd Caponi, Founder of Sales Melon and author of The Transparency SaleHana Elliot, Vice President of Revenue at VenditionColin Specter, Vice President of Sales at OrumWilliam Ballance, CEO of LavenderLive Better. Sell Better. is sponsored by our proud partners:Vidyard |vidyard.comDooly |dooly.aiChili Piper |chilipiper.com
Mandi Graziano is an acclaimed sales coach, author, and founder of Facetime Coaching. Her book, Sales Tales, is a “collection of funny & interesting business stories that takes the reader through the sales process from start to finish.” Listen in as Mandi shares her story, from having her first sales rush in the midst of a high school fight all the way to starting her own award-winning coaching business! Links Mandi's website: https://www.mandigraziano.com/ Sales Tales: https://amz.run/5hgC
This highly energetic episode of Association Strong features Tom and and Dave interviewing Mandi Graziano from the Hospitality Performance Network on the trends and resurgence of meetings in 2022 and beyond. Mandi is a long time meeting coach and professional planner. Tom, Dave and Mandi cover everything you can imagine on the meeting front including new ways meetings are launching, meeting attendance, new engagement strategies and how to leverage third parties and CVBs to maximize your budgets, attendance and meeting resources.
With 23 years of solid experience in leadership roles in sales, management, business, and hospitality, Mandi helps companies thrive by resolving their sales problems quickly. She has a proven track record for increasing sales and closing deals. Mandi also curates creative closing tactics and teaches more effective time management and listening to the voice of the customer to different businesses. In this episode with Raul, she shares the different stages of transference of your mindset and how planning your life before you plan your meeting works. Mandi also talks about the best questions to ask if you are gaining another person's trust as well as the different levels of sales to improve your business. Highlights Who Mandi Graziano is The one of the most high tech piece of technology that Mandi is using like Raul Why is she into journals and journaling her entire career The stages of transference of your mindset How planning your life before you plan your meeting works The most overlooked thing when it comes to running a business Better questions to ask to gain another person's trust The different levels of sales Mandi's personal trends or personal things that she's seeing happening in the market right now Best places for people to thank Mandi and to know where she's up to Episode Resources Connect with Raul Hernandez Ochoa https://www.linkedin.com/in/dogoodwork https://dogoodwork.io/work-with-raul https://dogoodwork.io/podcast Connect with Mandi Graziano https://www.mandigraziano.com/ https://www.linkedin.com/in/mandigraziano https://www.facebook.com/mandigraziano
This episode of the Live Better Seller Better Podcast features Mandi Graziano, sales veteran as both a leader and rep and bestselling author of Sales Tales: The Hustle, Humor, and Lessons Learned From a Life in Sales.Today, Mandi delves deep into how you can differentiate yourself. She details ways you can be memorable in all the right ways, from sending "choose your own adventure" emails to following up regularly and authentically. She also talks about other ways to engage prospects aside from happy hour like sweatworking. To find your own voice, you have to make your sales your own. Mandi shares how iterating others' effective strategies is a great way to do something that works but feels natural to you too. HIGHLIGHTSBe memorable with creative emails and follow-upsA student of the crisis: Surviving COVID in the hospitality industryMake it your own: Iteration and testing to find your voiceSales Tales is a collection of funny stories from Mandi's career QUOTESMandi: "Choose your own adventure email is a great, memorable way to get a customer to call you back or email you back. And, the thing is, they may email you back saying uh, who are you and I don't want to work with you, but then that's an opportunity for a no and an opportunity to ask why or how you can improve or who they're working with."Mandi: "Write your own haiku, choose your own adventure email, use video. There's so many ways you can be different and people now, I really believe this and this may sound crazy, but I think now people are more open to creativity and clever antics than they ever have before because they can't remember how it used to be done."Mandi: "Iteration, I think, is one of the best ways to find your own voice. Just try a whole bunch of different ways. But I think closing your eyes, taking a deep breath, and thinking about what it is that makes it your own is really important."Mandi: "You have to keep trying things and you have to be open to failing because the magic is in the fail. It really, really is. So you have to try." You can find out more about Mandi in the links below:LinkedIn: https://www.linkedin.com/in/mandigraziano/Website: https://www.mandigraziano.com/Email: coach@mandigraziano.comAmazon book link: https://www.amazon.com/Sales-Tales-Hustle-Humor-Lessons/dp/1949635945
Mandi Graziano is Vice President of Global Accounts for HPN Global where she finds hotels and venues; negotiates pricing/contracts for her client's conferences all over the world. Here she has earned the awards of Chairman's Club, President's Club, and Top Producer. While on the hotel side Mandi worked in leadership roles in sales, marketing, and operations for Marriott, Starwood, Hard Rock Hotels, and Caesars Entertainment. While working for hotels she has been awarded Top Producer, Salesperson of the Year, Best Site Inspection of the Year, and Sales Strategist Award in 2003, 2004, 2005, and 2008. Mandi is currently an instructor at San Diego State University Hospitality; Tourism Management program teaching Site Inspection; Contract Negotiation classes. Mandi is also the author of a relatable and remarkably funny book Sales Tales: The Hustle, Humor, and Lessons Learned from a Life In Sales, an Amazon best-seller in 5 categories and ranked #1 by Selling Power Magazine. In this episode, she shares how we can use empathy in sales to easily influence and build trust to drive growth. Insights she shares include: Why we should develop empathy in salesHow to develop empathy in salesHow she overcame anxiety to become a public speaker and top salespersonThe business bedside manner and how she recommends we use it5 questions to ask to improve our business bedside mannerSWEATworking - what is it and why it's better than traditional networkingHow to keep up with public appearances and still build deep relationships Thoughts on events post-pandemic How we can use events to drive business growthand much much more ...
Welcome to Episode 214 of Building My Legacy.In this podcast we talk with author and sales coach Mandi Graziano about a better way to do business. Mandi believes you can and need to build long-term relationships even in quick sales or negotiations. She honed her “Business Bedside MannerTM” during her more than 15 years working in the hospitality and conference industry. Find out why Mandi says, “Sales is not a dirty word” as she shares with us the secrets to her success. So if you want to know:– The importance of understanding that prospects don't want to hear you talk but want to talk to you– Why now — after the pandemic damaged many business relationships — is the best time to fine-tune your business bedside manner– Why we can't do business now the same way we did in 2019– How you can close a sale fast — if you do everything right on the front endAbout a unique way to conduct a book tour About Mandi GrazianoSales coach and top hospitality and conference expert Mandi Graziano is a best-selling author and public speaker. Her business, Facetime Coaching Company, is a coaching brand designed to inspire quick sales and grow your business. Mandi's relatable and remarkably funny book, Sales Tales: The Hustle, Humor, and Lessons Learned from a Life in Sales, is an Amazon best-seller in five categories and was ranked #1 by Selling Power magazine. You'll find more information about Mandi, including her blog, at her website, www.mandigraziano.com About Lois Sonstegard, PhDWorking with business leaders for more than 30 years, Lois has learned that successful leaders have a passion to leave a meaningful legacy. Leaders often ask: When does one begin to think about legacy? Is there a “best” approach? Is there a process or steps one should follow?Lois is dedicated not only to developing leaders but to helping them build a meaningful legacy. Learn more about how Lois can help your organization with Leadership Consulting and Executive Coaching:https://build2morrow.com/Thanks for Tuning In!Thanks so much for being with us this week. Have some feedback you'd like to share? Please leave a note in the comments section below!If you enjoyed this episode, please share it with your friends by using the social media buttons you see at the bottom of the post.Don't forget to subscribe to the show on iTunes to get automatic episode updates.And, finally, please take a minute to leave us an honest review and rating on iTunes. They really help us out when it comes to the ranking of the show, and I make it a point to read every single one of the reviews we get.Please leave a review right now. Thanks for listening!Building My Legacyhttps://businessinnovatorsradio.com/building-my-legacy/Source: https://businessinnovatorsradio.com/episode-214-mandi-graziano-on-making-quick-sales-and-developing-a-business-bedside-manner-with-lois-sonstegardphd
Welcome to Episode 214 of Building My Legacy.In this podcast we talk with author and sales coach Mandi Graziano about a better way to do business. Mandi believes you can and need to build long-term relationships even in quick sales or negotiations. She honed her “Business Bedside MannerTM” during her more than 15 years working in the hospitality and conference industry. Find out why Mandi says, “Sales is not a dirty word” as she shares with us the secrets to her success. So if you want to know:– The importance of understanding that prospects don't want to hear you talk but want to talk to you– Why now — after the pandemic damaged many business relationships — is the best time to fine-tune your business bedside manner– Why we can't do business now the same way we did in 2019– How you can close a sale fast — if you do everything right on the front endAbout a unique way to conduct a book tour About Mandi GrazianoSales coach and top hospitality and conference expert Mandi Graziano is a best-selling author and public speaker. Her business, Facetime Coaching Company, is a coaching brand designed to inspire quick sales and grow your business. Mandi's relatable and remarkably funny book, Sales Tales: The Hustle, Humor, and Lessons Learned from a Life in Sales, is an Amazon best-seller in five categories and was ranked #1 by Selling Power magazine. You'll find more information about Mandi, including her blog, at her website, www.mandigraziano.com About Lois Sonstegard, PhDWorking with business leaders for more than 30 years, Lois has learned that successful leaders have a passion to leave a meaningful legacy. Leaders often ask: When does one begin to think about legacy? Is there a “best” approach? Is there a process or steps one should follow?Lois is dedicated not only to developing leaders but to helping them build a meaningful legacy. Learn more about how Lois can help your organization with Leadership Consulting and Executive Coaching:https://build2morrow.com/Thanks for Tuning In!Thanks so much for being with us this week. Have some feedback you'd like to share? Please leave a note in the comments section below!If you enjoyed this episode, please share it with your friends by using the social media buttons you see at the bottom of the post.Don't forget to subscribe to the show on iTunes to get automatic episode updates.And, finally, please take a minute to leave us an honest review and rating on iTunes. They really help us out when it comes to the ranking of the show, and I make it a point to read every single one of the reviews we get.Please leave a review right now. Thanks for listening!Building My Legacyhttps://businessinnovatorsradio.com/building-my-legacy/Source: https://businessinnovatorsradio.com/episode-214-mandi-graziano-on-making-quick-sales-and-developing-a-business-bedside-manner-with-lois-sonstegardphd
Mandi Graziano has lots of Sales Tales and lessons to share after living the hustle herself. Business and sales coach Mandi Graziano is our guest on this episode of the Digital Hospitality podcast, where she shared stories and lessons about sales, writing a business book, digital marketing, and much more. Learn more about Mandi Graziano at https://www.mandigraziano.com. Mandi Graziano, author of Sales Tales Mandi Graziano was an author her whole life; she just didn't have the title. Always carrying around a journal, Mandi kept track of her observations in her everyday personal life and her blossoming career in sales. While building relationships and crushing quotas, the dream remained alive of writing the next great fantasy book based on a fictional character crafted from her imagination. However, a plot twist occurred: yes, Mandi was an author, but she was actually the hero in her own non-fiction story. “I ended up writing a fun business book instead,” smiles Mandi Graziano on the Digital Hospitality podcast. Mandi's first book, Sales Tales, tracks the trials and triumphs she has experienced in all her years on the job. SALES TALES BOOK: https://www.mandigraziano.com/sales-tales-book Hiring a writing coach and going through over 70 journal entries that detailed her clients, conversations and closings, she sought to bring the same sense of joy, curiosity and adventure she enjoyed in her personal reading to that of the often-dry business book world. “I wrote it because I really wanted to disarm the stigma of sales,” admits Mandi Graziano. “I believe so deeply that we all need sales in every part of our life — our personal lives and our professional lives." Professionally, this proves true for Mandi's peers who are incredibly acute analytically but may lack the messaging to sell themselves or their ideas. “I have great friends that are inventors and they are awesome at engineering,” begins Mandi, “But they don't know how to make a pitch. I've got great friends that are really good at time management, but they don't know how to say no, set boundaries or make a presentation. So, I wrote Sales Tales with all these different people in mind.” Just like a journal, Sales Tales is personal when it comes to revealing the details of Mandi's day from the real-life interactions to the vulnerable inner dialogue. “I share all the stories,” notes Mandi. “I share stories from people that I've worked with that I admire, and I share stories about bad clients. It's all to be as much of a sales advocate as I possibly can, because we need it. We've got to get comfortable with it.” More Stories and Lessons from Mandi Graziano: https://www.mandigraziano.com/post/that-time-i-found-a-new-client-by-watching-the-millionaire-matchmaker https://www.mandigraziano.com/post/chasing-olympic-torch-in-sanfrancisco https://www.mandigraziano.com/post/business-bed-side-manner This even includes stories about one of the most difficult parts of working in sales: getting rid of your own clients. “I tell deep, detailed stories about firing clients,” shares Mandi. “If you wake up with a gut pain because of a client or because of customer feedback from them, it's not worth it.” Always an advocate of preparation, Mandi's years of journaling put her in a place to write a book that serves its readers and creates a new lane for business books. MANDI GRAZIANO ONLINE: https://www.mandigraziano.com/ Now officially an author – as well as a public speaker, public speaker, conference specialist, hotel expert, sales professional and business coach – Mandi Graziano is sharing her story through Sales Tales while working on the sequel through living and journaling. A storybook ending, indeed. — Feature Article by Cali BBQ Media Writer Ian Stonebrook. Get in touch with Ian online @ianstonebrook. *** Mandi Graziano Sales and Business Coach Mandi Graziano is a sales and business coach.
This week we interviewed Mandi Graziano. Business coach, business consultant, conference consultant and speaker. Tune in as we peel away layers after layer from her. Great guest with awesome information. Website:Mandigraziano.com NIG: https://instagram.com/mandi_graziano?utm_medium=copy_link --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app
This week, we chat with Mandi Graziano on how she adjusted her business during the pandemic and how she continued to stay busy with her clients. Hear about her future plans to publish her new book - Sales Tales.In the early days, Facetime Coaching Company was Mandi's "side hustle" while she worked for hotels. Since 2010, her Coaching, Speaking, & Writing have grown and become a very equal part of her world. In 2010, Mandi went to “the other side” of the hotel business and joined her long time hotel client, HPN Global, a full service meeting management company. Here she finds hotels and venues for her clients all over the world, negotiates pricing & contracts while consulting her clients in all aspects of managing their meetings, conferences and conventions. Mandi runs both businesses in tandem with vigor, balance and excitement. It's important to Mandi that fun ensues in all her professional endeavors, even in the most serious of situations. Whether she is coaching your team to close deals OR scouting out the perfect location for your meeting, there will always be laughs and excitement.