improve it! Podcast – Professional Development Through Play, Improv & Experiential Learning

In today's Workday Playdate Snack, we're tackling the hybrid work headache—and no, we're not talking about the flickering office lights or the ancient coffee machine no one remembers how to clean. We're talking about the emotional fog that creeps in when your team is half-on-Zoom, half-in-person, and 100% disconnected. The Problem: You've asked your team to return to the office a few days a week. Some show up with smiles. Others show up with...resentment. And some just show up for the snacks. Hybrid work isn't just a scheduling issue—it's a culture shift. And if you're the one coordinating who's in, who's out, and whether “Taco Tuesday” counts as strategy… we see you. Why It Matters: According to Gallup, only 28% of employees feel connected in hybrid environments. Connection isn't a luxury—it's the glue. Without it, collaboration and morale fall flat. The Improv Hack to Try: The Wrong Name Game In your next meeting, have everyone make up a goofy name and fake job title. “Hi, I'm Tater McSnazzle, Chief Glitter Strategist.” “I'm Rufus Bucket, Senior Cloud Fluffer.” Yes, it's weird. But it works. Play cuts through awkwardness and builds connection fast—whether you're face-to-face or floating in the Zoomverse. Why it works: Breaks the ice in a low-stakes, high-fun way Sparks laughter and lowers tension Creates a sense of shared experience—even virtually Coming up Wednesday: Ready to go deeper? Don't miss Episode 296: Hybrid Headaches? Here's How to Make the Office Return Less Awkward & More Awesome. You'll get practical tools to rehumanize your hybrid culture, one joyful moment at a time. Because rebuilding connection isn't about forcing people back to desks—it's about helping them find each other again. Feeling overwhelmed in high-stakes moments? Download our latest free resource—The Clarity Under Pressure Toolkit—a concise guide to navigating uncertainty with poise. In just five minutes, you'll learn how to center yourself, assess the situation, and respond with confidence. This actionable toolkit equips you with the tools to stay grounded and make clear decisions when it matters most.     No, You Hang Up First (Let's Keep Connecting) Did today's episode resonate with you? Leave us a review sharing your favorite insight and we'll send you a free signed copy of I See You! A Leader's Guide to Energizing Your Team through Radical Empathy. Have another question that we can answer? Leave us a Speakpipe audio clip and we'll answer it in an upcoming episode. Don't want to miss another episode? If you're a Spotify listener, find our show here and click “Follow.” If you're an Apple Podcast listener, click here and make sure to hit “+Follow.” Want access to a bunch of free resources for your work life? This is your personal jackpot that gives you access to the frameworks that help us thrive both personally and professionally. Whether you're trying to improve your daily routine, flesh out an idea that you've had for quite some time, or want to add more play into your day - these resources have got your back. Want 2 emails a week from us? One with a quick tip you can implement right away to enhance your personal and/or professional lives & one of our famous F.A.I.L. Fourward Friday newsletters? Subscribe here. Connect with Erin Diehl x improve it! Erin's website Erin's Instagram Erin's TikTok Erin's LinkedIn improve it!'s website improve it!'s Instagram

In this episode of Workday Playdate, Erin explores what every team—at work and at home—needs more of: play. Joined by real-life partners and improv powerhouses Greg Tavares and Amber Nash, this episode dives into how playful communication can defuse tension, deepen connection, and make conflict feel a whole lot less... combative. Greg, an improv teacher and facilitator with decades of experience helping teams collaborate more creatively, joins forces with Amber, a voiceover actor best known as Pam on Archer, to unpack how the tools of improv aren't just for the stage—they're for the conference room, the kitchen, and everywhere in between. From mismatched communication styles to stuck-in-a-rut dynamics, this episode is a fresh take on resolving conflict without losing your cool—or your connection. Whether you're managing workplace drama or relationship tension, this one's packed with practical wisdom and plenty of laughs. Inside This Episode: Why “Yes, And” is more than an improv cliché—it's a relationship game-changer How to argue less by listening more (and differently) The science behind play and its impact on emotional regulation Spotting your partner's “bids” for connection—and not missing them How to fight in ways that are productive, not punitive Real-world exercises to bring more curiosity and humor into conflict Why improv-trained teams collaborate better—and how to borrow their tricks Why laughter really is the best medicine for tension What makes couples and coworkers more resilient together Who This Episode Is For: This one's for anyone tired of the same old arguments—whether with your partner, your teammate, or your boss. If you want to replace reactivity with creativity, and tension with trust, tune in. Whether you're leading a team or living with one, this episode is your permission slip to play more, fight less—and have way more fun doing it. Take a break from your emails, slam your laptop shut for 30ish minutes, and come have a Workday Playdate with us. Ready to take one small step toward showing up with more clarity and confidence? Download our newest freebie—The Confident Leader's Toolkit—a 4-step guide to crafting a professional persona that actually feels like you. This plug-and-play resource helps you define how you want to be seen, align your presence with your purpose, and lead with authenticity (not performance).   No, You Hang Up First (Let's Keep Connecting) Did today's episode resonate with you? Leave us a review sharing your favorite insight and we'll send you a free signed copy of I See You! A Leader's Guide to Energizing Your Team through Radical Empathy. Have another question that we can answer? Leave us a Speakpipe audio clip and we'll answer it in an upcoming episode. Don't want to miss another episode? If you're a Spotify listener, find our show here and click “Follow.” If you're an Apple Podcast listener, click here and make sure to hit “+Follow.” Want access to a bunch of free resources for your work life? This is your personal jackpot that gives you access to the frameworks that help us thrive both personally and professionally. Whether you're trying to improve your daily routine, flesh out an idea that you've had for quite some time, or want to add more play into your day - these resources have got your back. Want 2 emails a week from us? One with a quick tip you can implement right away to enhance your personal and/or professional lives & one of our famous F.A.I.L. Fourward Friday newsletters? Subscribe here. Connect with Greg Tavares and Amber Nash Connect with them at improvforcouples@gmail.com Greg's LinkedIn Connect with Erin Diehl x improve it! Erin's website Erin's Instagram Erin's TikTok Erin's LinkedIn improve it!'s website improve it!'s Instagram

In today's Workday Playdate Snack, we're talking about the kind of conflict resolution that doesn't involve a six-part text thread or passive-aggressive dishwasher loading. We're diving into how playfulness—yes, even mid-fight—can be your secret weapon for stronger, happier relationships. Whether it's your partner, roommate, or that one family member who treats the group chat like a TED Talk… this snack is for you. The Problem: You're crushing deadlines at work—but stuck in a weird silence at home. Maybe it was about socks. Or the dishes. Or nothing at all. And now you're trying to lead a team while low-key simmering with resentment. Spoiler: unresolved tension doesn't stay home. It follows you to Zoom. Why It Matters: Research shows emotional residue from personal relationships impacts performance, presence, and psychological safety at work. You can't be fully present in the boardroom if you're still replaying last night's kitchen argument. The Improv Hack to Try: The Silent Scene Yes, it's as ridiculous—and effective—as it sounds.  Next time things get tense with your partner, skip the serious convo and act out a mundane task (like folding laundry) with exaggerated mime and facial expressions. No words. Just play. Why it works: Interrupts the fight-or-flight cycle Sparks laughter and connection Rebuilds rhythm and sync—without a 45-minute processing session It's improv for intimacy. Lucille Ball meets couple's therapy. Coming up Wednesday: Ready to take this playful practice even deeper? Don't miss Episode 295 — Play More, Fight Less: The Secret to Happier Relationships featuring improv power couple Greg Tavares and Amber Nash (yep, Pam from Archer). Ready to take one small step toward showing up with more clarity and confidence? Download our newest freebie—The Confident Leader's Toolkit—a 4-step guide to crafting a professional persona that actually feels like you. This plug-and-play resource helps you define how you want to be seen, align your presence with your purpose, and lead with authenticity (not performance). No, You Hang Up First (Let's Keep Connecting) Did today's episode resonate with you? Leave us a review sharing your favorite insight and we'll send you a free signed copy of I See You! A Leader's Guide to Energizing Your Team through Radical Empathy. Have another question that we can answer? Leave us a Speakpipe audio clip and we'll answer it in an upcoming episode. Don't want to miss another episode? If you're a Spotify listener, find our show here and click “Follow.” If you're an Apple Podcast listener, click here and make sure to hit “+Follow.” Want access to a bunch of free resources for your work life? This is your personal jackpot that gives you access to the frameworks that help us thrive both personally and professionally. Whether you're trying to improve your daily routine, flesh out an idea that you've had for quite some time, or want to add more play into your day - these resources have got your back. Want 2 emails a week from us? One with a quick tip you can implement right away to enhance your personal and/or professional lives & one of our famous F.A.I.L. Fourward Friday newsletters? Subscribe here. Connect with Erin Diehl x improve it! Erin's website Erin's Instagram Erin's TikTok Erin's LinkedIn improve it!'s website improve it!'s Instagram

In this episode of Workday Playdate, Erin tackles one of the toughest parts of leadership: layoffs. When budgets shrink and change feels unavoidable, how do you show up with empathy, clarity, and integrity? Spoiler: it's not just about delivering the news—it's about leading through uncertainty with heart. From the emotional toll of workforce reductions to the ripple effects on culture and trust, Erin shares what leaders often get wrong—and how to get it right. With seven actionable tips, this episode is a masterclass in human-first leadership during hard times. Whether you're facing tough decisions, navigating team transitions, or simply want to lead with more care and clarity, this conversation is a must-listen reset for today's evolving workplace. Inside This Episode: Why layoffs require more than just logistics—they require emotional intelligence The power of early, frequent, and honest communication How to acknowledge emotions without losing momentum Why direct managers need to be involved (not just HR) The lasting impact of how you treat employees on the way out How to retain trust and morale in the wake of change Why team check-ins matter more than ever during uncertainty How to empower your team to co-create what's next Why self-care is a leadership strategy, not a luxury Who This Episode Is For: This one's for the leaders in transition, the HR pros in the hot seat, and anyone who's had to make the hard calls. If you're navigating layoffs, reorgs, or any kind of change—and you want to do it without losing your team's trust or your own sense of self—this episode is your guide to leading with empathy, communication, and courage. Take a break from your emails, slam your laptop shut for 30ish minutes, and come have a Workday Playdate with us. Ready to take one small step toward showing up with more clarity and confidence? Download our newest freebie—The Confident Leader's Toolkit—a 4-step guide to crafting a professional persona that actually feels like you. This plug-and-play resource helps you define how you want to be seen, align your presence with your purpose, and lead with authenticity (not performance).   No, You Hang Up First (Let's Keep Connecting) Did today's episode resonate with you? Leave us a review sharing your favorite insight and we'll send you a free signed copy of I See You! A Leader's Guide to Energizing Your Team through Radical Empathy. Have another question that we can answer? Leave us a Speakpipe audio clip and we'll answer it in an upcoming episode. Don't want to miss another episode? If you're a Spotify listener, find our show here and click “Follow.” If you're an Apple Podcast listener, click here and make sure to hit “+Follow.” Want access to a bunch of free resources for your work life? This is your personal jackpot that gives you access to the frameworks that help us thrive both personally and professionally. Whether you're trying to improve your daily routine, flesh out an idea that you've had for quite some time, or want to add more play into your day - these resources have got your back. Want 2 emails a week from us? One with a quick tip you can implement right away to enhance your personal and/or professional lives & one of our famous F.A.I.L. Fourward Friday newsletters? Subscribe here. Connect with Erin Diehl x improve it! Erin's website Erin's Instagram Erin's TikTok Erin's LinkedIn improve it!'s website improve it!'s Instagram

In today's Workday Playdate Snack, we're talking about the kind of trust fall that doesn't involve closing your eyes and hoping Linda from Accounting catches you. Nope—we're talking about the invisible, emotional kind. The one that happens during reorgs, layoffs, and those delightfully vague “strategic shifts” when your team is quietly wondering, “Are we safe? Can we trust you? Or should I start updating my LinkedIn headline to ‘Open to Work'?” If you're leading through change (or just trying to survive it)—this snack is for you. The Problem: Here's the situation: Your company is “reimagining,” “realigning,” or “restructuring”—aka, no one knows what's actually happening. And while the all-hands slides say “exciting opportunities ahead,” your team is refreshing their résumés and watching your every move. Why? Because trust doesn't disappear in a reorg—it falls. And someone's gotta catch it. That someone? You. Trust isn't built through promises—it's built through presence. Through honesty. Through leaders who are willing to say: “Here's what I know. Here's what I don't. And here's what I do know—we'll figure it out together.” The Improv Hack to Try: The “Yes, And… But Also” Technique Here's how to lead when everything's unclear—without pretending to have all the answers.Use this structure when delivering change or uncertainty: “Yes, and…” to validate what's real and open space for what's possible “But also…” to acknowledge fears and bring humanity into the room  Try this: “Yes, we're going through changes, and I know that can feel unsettling. But also—I believe in this team's ability to stay connected and support one another.” It's not spin. It's not sugarcoating. It's leadership that's rooted in reality and hope. Try it at your next team meeting. Watch what happens when trust stops falling—and starts rising. Coming up Wednesday: If this snack hit home, don't miss Wednesday's full-length episode: Episode 294 — Layoffs Ahead? Here's How to Stay Human (and Keep Your Team's Trust). Ready to take one small step toward showing up with more clarity and confidence? Download our newest freebie—The Confident Leader's Toolkit—a 4-step guide to crafting a professional persona that actually feels like you. This plug-and-play resource helps you define how you want to be seen, align your presence with your purpose, and lead with authenticity (not performance).     No, You Hang Up First (Let's Keep Connecting) Did today's episode resonate with you? Leave us a review sharing your favorite insight and we'll send you a free signed copy of I See You! A Leader's Guide to Energizing Your Team through Radical Empathy. Have another question that we can answer? Leave us a Speakpipe audio clip and we'll answer it in an upcoming episode. Don't want to miss another episode? If you're a Spotify listener, find our show here and click “Follow.” If you're an Apple Podcast listener, click here and make sure to hit “+Follow.” Want access to a bunch of free resources for your work life? This is your personal jackpot that gives you access to the frameworks that help us thrive both personally and professionally. Whether you're trying to improve your daily routine, flesh out an idea that you've had for quite some time, or want to add more play into your day - these resources have got your back. Want 2 emails a week from us? One with a quick tip you can implement right away to enhance your personal and/or professional lives & one of our famous F.A.I.L. Fourward Friday newsletters? Subscribe here. Connect with Erin Diehl x improve it! Erin's website Erin's Instagram Erin's TikTok Erin's LinkedIn improve it!'s website improve it!'s Instagram

In this powerful episode of Workday Playdate, Erin sits down with Reshma Saujani—founder of Girls Who Code, CEO of Moms First, and author of Pay Up—for a no-holds-barred conversation about what it really takes to thrive as a woman in today's workplace. Spoiler: it's not just about negotiating harder or leaning in. It's about rewriting the entire playbook. From the impossible pressures of pandemic parenting to the unspoken challenges of midlife, Reshma and Erin talk truth about uncertainty, burnout, and the myth of “having it all.” This episode is equal parts validation, empowerment, and a rally cry for change. Whether you're a working mom, a leader in transition, or someone searching for more meaning at work, this conversation will leave you feeling seen, fired up, and ready to reclaim your power—with purpose and play. Inside This Episode: Why “having it all” is a trap—and what to pursue instead How the pandemic exposed cracks in how we treat working moms The truth about aging, ambition, and midlife power Why self-care isn't selfish—it's strategic How imposter syndrome steals your voice (and how to get it back) What men can do to support real gender equity at work Why presence matters more than perfection The role of purpose in career clarity and fulfillment How to lead with empathy, advocacy, and aligned communication Who This Episode Is For: This one's for the moms, the mentors, the midlifers, and anyone feeling stuck between burnout and big dreams. If you've ever questioned your worth, struggled to speak up, or wondered whether you're allowed to want more—this episode is your permission slip. And if you've been searching for new ways to lead, live, and rise? Reshma's wisdom is the reset button your soul's been waiting for. Take a break from your emails, slam your laptop shut for 30ish minutes, and come have a Workday Playdate with us. Ready to take one small step toward showing up with more clarity and confidence? Download our newest freebie—The Confident Leader's Toolkit—a 4-step guide to crafting a professional persona that actually feels like you. This plug-and-play resource helps you define how you want to be seen, align your presence with your purpose, and lead with authenticity (not performance).   No, You Hang Up First (Let's Keep Connecting) Did today's episode resonate with you? Leave us a review sharing your favorite insight and we'll send you a free signed copy of I See You! A Leader's Guide to Energizing Your Team through Radical Empathy. Have another question that we can answer? Leave us a Speakpipe audio clip and we'll answer it in an upcoming episode. Don't want to miss another episode? If you're a Spotify listener, find our show here and click “Follow.” If you're an Apple Podcast listener, click here and make sure to hit “+Follow.” Want access to a bunch of free resources for your work life? This is your personal jackpot that gives you access to the frameworks that help us thrive both personally and professionally. Whether you're trying to improve your daily routine, flesh out an idea that you've had for quite some time, or want to add more play into your day - these resources have got your back. Want 2 emails a week from us? One with a quick tip you can implement right away to enhance your personal and/or professional lives & one of our famous F.A.I.L. Fourward Friday newsletters? Subscribe here. Connect with Reshma Saujani Reshma's LinkedIn Reshma's website Connect with Erin Diehl x improve it! Erin's website Erin's Instagram Erin's TikTok Erin's LinkedIn improve it!'s website improve it!'s Instagram

In today's Workday Playdate Snack, we're serving up some truth for anyone who's ever screamed into their steering wheel after a one-on-one like, “How does Brad STILL make more than me?” If you've ever been underpaid, undervalued, or under-celebrated—this snack is for you. The Problem: Here's the tea: Women are doing the absolute most. More emotional labor. More coordinating. More everything. And yet—less recognition, less pay, and fewer opportunities. We've been fed a narrative that if we just negotiate better or manifest harder, things will change. But let's be honest: the system wasn't built for us. So, we end up overachieving and under-receiving—and wondering why we're so exhausted. Here's a stat to file under “rage fuel”: Women still earn 82 cents to every dollar a man makes. And for women of color? The gap only grows. If you've ever thought, “Why does this feel so hard?”—you're not imagining it. You're experiencing a system designed to burn you out and keep you quiet. But here's the good news: We may not have built the system—but we sure as hell can break it. And rebuild it in our image. The Improv Hack to Try: The Reverse Résumé Game Here's how it works: Partner up with a trusted friend, or just hit record solo. Pretend you're your own agent. You've got 60 seconds to pitch yourself for a dream gig. The twist? You can't mention anything from your actual résumé. No titles. No companies. Just the real you.  Think: The time you calmed a furious client with zero drama. How you led a team through layoffs with compassion. That week you juggled three deadlines while your kid had the flu—and still delivered. Those stories? They're your power. This improv hack rewires your brain from “Do I deserve this?” to “Damn right I do—and here's why.” Coming up Wednesday: Feeling fired up? Then don't miss Wednesday's full episode—Episode 293: Pay Up with Reshma Saujani (yes, the founder of Girls Who Code + CEO of Moms First). If you're tired of overworking and under-earning, this episode is your invitation to burn the old rules and build new ones. Ready to take one small step toward showing up with more clarity and confidence? Download our newest freebie—The Confident Leader's Toolkit—a 4-step guide to crafting a professional persona that actually feels like you. This plug-and-play resource helps you define how you want to be seen, align your presence with your purpose, and lead with authenticity (not performance).    No, You Hang Up First (Let's Keep Connecting) Did today's episode resonate with you? Leave us a review sharing your favorite insight and we'll send you a free signed copy of I See You! A Leader's Guide to Energizing Your Team through Radical Empathy. Have another question that we can answer? Leave us a Speakpipe audio clip and we'll answer it in an upcoming episode. Don't want to miss another episode? If you're a Spotify listener, find our show here and click “Follow.” If you're an Apple Podcast listener, click here and make sure to hit “+Follow.” Want access to a bunch of free resources for your work life? This is your personal jackpot that gives you access to the frameworks that help us thrive both personally and professionally. Whether you're trying to improve your daily routine, flesh out an idea that you've had for quite some time, or want to add more play into your day - these resources have got your back. Want 2 emails a week from us? One with a quick tip you can implement right away to enhance your personal and/or professional lives & one of our famous F.A.I.L. Fourward Friday newsletters? Subscribe here. Connect with Erin Diehl x improve it! Erin's website Erin's Instagram Erin's TikTok Erin's LinkedIn improve it!'s website improve it!'s Instagram  

In this episode of Workday Playdate, Erin flips the script on traditional leadership by spotlighting the power of the quiet ones. Through a playful and practical lens, she explores how introverted teammates can be supported, celebrated, and set up to thrive—not just survive—in today's fast-paced work environments. Erin shares five improv-inspired leadership strategies that help draw out the brilliance of quieter team members without forcing them to be louder. From private validation to the power of the pause, she breaks down actionable ways to lead with intention, empathy, and inclusivity. This episode is a love letter to the introverted leaders, the behind-the-scenes rockstars, and anyone who's ever felt overlooked in a brainstorm. Because leadership isn't about who talks the most—it's about who listens well and creates space for others to rise. Inside This Episode: Why introverted leaders are often underestimated—and how to change that Five improv leadership tips that uplift quieter teammates The value of validating ideas in private vs. public praise How to structure meetings with pause points that promote deeper thinking Using smaller, more intimate settings to encourage input Matching roles to individual strengths, not just personalities Why vulnerability starts with you—and how it impacts team safety Creating cultures where quiet voices feel heard, not hidden Who This Episode Is For: If you're a leader who wants to make space for every voice at the table—or if you are the quiet voice that's ready to be heard—this episode is for you. Whether you're managing a team, facilitating a workshop, or just trying to survive your fifth meeting of the day, Erin offers strategies to help you lead with more compassion, clarity, and confidence. Especially if you're an introvert (or love one), this one's not to be missed. Take a break from your emails, slam your laptop shut for 30ish minutes, and come have a Workday Playdate with us. Ready to take one small step toward showing up with more clarity and confidence? Download our newest freebie—The Confident Leader's Toolkit—a 4-step guide to crafting a professional persona that actually feels like you. This plug-and-play resource helps you define how you want to be seen, align your presence with your purpose, and lead with authenticity (not performance). No, You Hang Up First (Let's Keep Connecting) Did today's episode resonate with you? Leave us a review sharing your favorite insight and we'll send you a free signed copy of I See You! A Leader's Guide to Energizing Your Team through Radical Empathy. Have another question that we can answer? Leave us a Speakpipe audio clip and we'll answer it in an upcoming episode. Don't want to miss another episode? If you're a Spotify listener, find our show here and click “Follow.” If you're an Apple Podcast listener, click here and make sure to hit “+Follow.” Want access to a bunch of free resources for your work life? This is your personal jackpot that gives you access to the frameworks that help us thrive both personally and professionally. Whether you're trying to improve your daily routine, flesh out an idea that you've had for quite some time, or want to add more play into your day - these resources have got your back. Want 2 emails a week from us? One with a quick tip you can implement right away to enhance your personal and/or professional lives & one of our famous F.A.I.L. Fourward Friday newsletters? Subscribe here. Connect with Erin Diehl x improve it! Erin's website Erin's Instagram Erin's TikTok Erin's LinkedIn improve it!'s website improve it!'s Instagram

In today's Workday Playdate Snack, we're sending a leadership love letter to the quiet ones—the deep thinkers, the spreadsheet whisperers, the back-row observers who see everything. Because if you've ever left a meeting thinking, “Why didn't they speak up?” or “I wish I'd said that…”—this snack's for you. The Problem: Okay, picture this: You're in a team meeting. The extroverts are riffing, the whiteboard is filling up, and you notice someone hasn't said a word. You know they've got gold in their head, but they haven't chimed in. Or maybe... that person is you. Too many workplaces reward the loudest voice in the room. But when we only value volume, we silence vision. And let's be real—your quiet teammates? They're not zoned out. They're tuned in. The Improv Hack to Try: The Character Swap Hack What can you do to make space for that quiet brilliance? Here's a leadership tweak I've never shared before—and it's straight from the improv stage. Before your next meeting, mentally pick a quieter teammate. (No need to tell them—it's your secret leadership lab.) Then ask: How would they run this meeting? What would they focus on? How would they pace it? Now the fun part: Kick off the meeting as if you were them. Use their tone, their cadence, their intentionality. In improv, we step into other characters to explore new perspectives. And when you do this in leadership? You build empathy, highlight hidden genius, and create meetings that feel less like a race—and more like a rhythm. Bonus: You might just change your whole team vibe for the better. Coming Up Wednesday: Loved this Snack? Don't miss Wednesday's full episode: Episode 292: 5 Improv Leadership Tips to Bring Out the Best in Your Quiet Teammates. It's jam-packed with research, real stories, and tools you can use immediately to turn down the noise—and turn up the impact. Ready to take one small step toward showing up with more clarity and confidence? Download our newest freebie—The Confident Leader's Toolkit—a 4-step guide to crafting a professional persona that actually feels like you. This plug-and-play resource helps you define how you want to be seen, align your presence with your purpose, and lead with authenticity (not performance).    No, You Hang Up First (Let's Keep Connecting) Did today's episode resonate with you? Leave us a review sharing your favorite insight and we'll send you a free signed copy of I See You! A Leader's Guide to Energizing Your Team through Radical Empathy. Have another question that we can answer? Leave us a Speakpipe audio clip and we'll answer it in an upcoming episode. Don't want to miss another episode? If you're a Spotify listener, find our show here and click “Follow.” If you're an Apple Podcast listener, click here and make sure to hit “+Follow.” Want access to a bunch of free resources for your work life? This is your personal jackpot that gives you access to the frameworks that help us thrive both personally and professionally. Whether you're trying to improve your daily routine, flesh out an idea that you've had for quite some time, or want to add more play into your day - these resources have got your back. Want 2 emails a week from us? One with a quick tip you can implement right away to enhance your personal and/or professional lives & one of our famous F.A.I.L. Fourward Friday newsletters? Subscribe here. Connect with Erin Diehl x improve it! Erin's website Erin's Instagram Erin's TikTok Erin's LinkedIn improve it!'s website improve it!'s Instagram

In this episode of Workday Playdate, Erin welcomes keynote speaker, facilitator, and introverted powerhouse Cristy Von to the mic for a conversation that redefines what it means to lead from a place of quiet strength. Together, they dig into the surprising overlap between improv and introversion, showing how safe spaces, self-awareness, and a little bit of “yes, and” can transform leadership from the inside out. Cristy shares her journey from mistaking herself for an extrovert to fully embracing her introverted identity—and how that shift changed the way she leads, connects, and recharges. This episode is a powerful reminder that leadership doesn't require being the loudest in the room. Sometimes, it starts with simply knowing your limits and honoring them. Whether you're leading workshops, giving keynotes, or just trying to survive your next Zoom call, this one's for anyone who's ever wondered if quiet can still be commanding. (Spoiler alert: it absolutely can.) Inside This Episode: Why Cristy used to think she was an extrovert—and what changed How improv became a launchpad for her confidence The importance of creating safe, inclusive workshop spaces What keynote speaking taught Cristy about energy management The link between vulnerability and powerful facilitation Why collaboration between introverts and extroverts matters more than ever The mindset shift that helped Cristy find joy (and her voice) at work Who This Episode Is For: This episode is for the introverts in leadership roles, the workshop facilitators who crave real connection, and the quiet professionals looking to own their power without pretending to be someone they're not. If you're a recovering over-functioner who wants to lead with authenticity, boundaries, and a sense of play—pull up a chair. Take a break from your emails, slam your laptop shut for 30ish minutes, and come have a Workday Playdate with us. Ready to take one small step toward showing up with more clarity and confidence? Download our newest freebie—The Confident Leader's Toolkit—a 4-step guide to crafting a professional persona that actually feels like you. This plug-and-play resource helps you define how you want to be seen, align your presence with your purpose, and lead with authenticity (not performance). No, You Hang Up First (Let's Keep Connecting) Did today's episode resonate with you? Leave us a review sharing your favorite insight and we'll send you a free signed copy of I See You! A Leader's Guide to Energizing Your Team through Radical Empathy. Have another question that we can answer? Leave us a Speakpipe audio clip and we'll answer it in an upcoming episode. Don't want to miss another episode? If you're a Spotify listener, find our show here and click “Follow.” If you're an Apple Podcast listener, click here and make sure to hit “+Follow.” Want access to a bunch of free resources for your work life? This is your personal jackpot that gives you access to the frameworks that help us thrive both personally and professionally. Whether you're trying to improve your daily routine, flesh out an idea that you've had for quite some time, or want to add more play into your day - these resources have got your back. Want 2 emails a week from us? One with a quick tip you can implement right away to enhance your personal and/or professional lives & one of our famous F.A.I.L. Fourward Friday newsletters? Subscribe here. Connect with Cristy Von Cristy's LinkedIn Cristy's Instagram Contact improve it! about Cristy's keynote: The Introverted Leader Connect with Erin Diehl x improve it! Erin's website Erin's Instagram Erin's TikTok Erin's LinkedIn improve it!'s website improve it!'s Instagram

In today's Workday Playdate Snack, we're giving the quiet leaders in the room a standing ovation—and a strategy. Because if you've ever felt invisible in loud leadership spaces, this one's for you. The Problem: Corporate culture often rewards the boldest brainstormer, the fastest talker, the loudest voice. But what if you're the deep thinker, the one who shines in 1:1s, and recharges solo? Too often, introverted leaders are overlooked—not because they lack ideas, but because they don't shout them. That's not a flaw. That's a missed opportunity…for everyone else. The Improv Hack to Try: “The Power Pause” Next time you're in a meeting and have something to say—don't jump in fast to prove you're ready. Wait. Take a beat. Let the room settle. Then drop your insight with intention. That pause? It signals thoughtfulness, confidence, and leadership—without you ever raising your voice. In improv, silence isn't awkward—it's powerful. Use it to own your space and lead, your way. Want More Like This? Don't miss Wednesday's episode—Episode 291: “Introvert to Bold Leader: How Small Risks Turn Into Big Wins (Without Burning Out).” You'll hear from Cristy Von, our Director of Talent at improve it!, as she shares her journey from quietly capable to boldly confident—and how improv helped her lead without changing who she is. Ready to take one small step toward showing up with more clarity and confidence? Download our newest freebie—The Confident Leader's Toolkit—a 4-step guide to crafting a professional persona that actually feels like you. This plug-and-play resource helps you define how you want to be seen, align your presence with your purpose, and lead with authenticity (not performance).  No, You Hang Up First (Let's Keep Connecting) Did today's episode resonate with you? Leave us a review sharing your favorite insight and we'll send you a free signed copy of I See You! A Leader's Guide to Energizing Your Team through Radical Empathy. Have another question that we can answer? Leave us a Speakpipe audio clip and we'll answer it in an upcoming episode. Don't want to miss another episode? If you're a Spotify listener, find our show here and click “Follow.” If you're an Apple Podcast listener, click here and make sure to hit “+Follow.” Want access to a bunch of free resources for your work life? This is your personal jackpot that gives you access to the frameworks that help us thrive both personally and professionally. Whether you're trying to improve your daily routine, flesh out an idea that you've had for quite some time, or want to add more play into your day - these resources have got your back. Want 2 emails a week from us? One with a quick tip you can implement right away to enhance your personal and/or professional lives & one of our famous F.A.I.L. Fourward Friday newsletters? Subscribe here. Connect with Erin Diehl x improve it! Erin's website Erin's Instagram Erin's TikTok Erin's LinkedIn improve it!'s website improve it!'s Instagram

In this episode of Workday Playdate, Erin takes the mic solo to spotlight a crucial topic often overlooked in hustle culture: self-care as a leadership strategy. Drawing from her own experience, she unpacks the often-misunderstood concept of introverted leadership and why rest, boundaries, and joy aren't just nice-to-haves, but non-negotiables for modern leaders. Erin shares a Top 10 list of creative, practical self-care strategies tailored for professionals who are tired of pretending that inbox zero is the holy grail. This episode is a reminder that thriving doesn't require over-functioning—and that real productivity begins with personal peace. Inside This Episode: Why introverted leadership is powerful, not passive The link between play and productivity How sleep is an underrated leadership tool Why saying “no” is a radical act of self-preservation A refreshing top 10 list of self-care strategies you actually want to try Who This Episode Is For: This episode is for the quietly powerful, the recovering overachievers, the leaders who feel stretched thin but want to thrive without burning out. If you're craving a leadership style rooted in wellness, boundaries, and joy—this one's for you. Take a break from your emails, slam your laptop shut for 30ish minutes, and come have a Workday Playdate with us. If you're interested in taking one small action right now, you can check out our newest freebie, The Psychological Safety Playbook for Leaders here. Use this plug-and-play guide to building an environment where your team feels safe to share bold ideas, take creative risks, and fully engage in the work that matters most.   No, You Hang Up First (Let's Keep Connecting) Did today's episode resonate with you? Leave us a review sharing your favorite insight and we'll send you a free signed copy of I See You! A Leader's Guide to Energizing Your Team through Radical Empathy. Have another question that we can answer? Leave us a Speakpipe audio clip and we'll answer it in an upcoming episode. Don't want to miss another episode? If you're a Spotify listener, find our show here and click “Follow.” If you're an Apple Podcast listener, click here and make sure to hit “+Follow.” Want access to a bunch of free resources for your work life? This is your personal jackpot that gives you access to the frameworks that help us thrive both personally and professionally. Whether you're trying to improve your daily routine, flesh out an idea that you've had for quite some time, or want to add more play into your day - these resources have got your back. Want 2 emails a week from us? One with a quick tip you can implement right away to enhance your personal and/or professional lives & one of our famous F.A.I.L. Fourward Friday newsletters? Subscribe here. Connect with Erin Diehl x improve it! Erin's website Erin's Instagram Erin's TikTok Erin's LinkedIn improve it!'s website improve it!'s Instagram

In today's Workday Playdate Snack, we're tackling the kind of tired a nap can't fix. Because if your soul is sighing—not just your body—this one's for you. The Problem: You're not just exhausted from meetings, deadlines, and life logistics. You're tired because you're performing all day and rarely just being. You're juggling ten roles at once—boss, parent, mentor, inbox warrior—but none of them feel like the full, real you. That's not burnout. That's identity fatigue. The Improv Hack to Try: “Play the Wrong Character on Purpose” Today, in just one meeting, switch it up: Usually the fixer? Be the one who asks all the questions. Constantly over-prepared? Wing it (just a little). The quiet one? Try on bold, bubbly energy—just for fun. This isn't about being fake. It's about giving your overused identity a break and waking up parts of yourself that miss the spotlight. Want More Like This? Don't miss Wednesday's episode—Ep 290: Leaders Who Want to Thrive (Not Just Survive) NEED These 10 Self-Care Moves. We're talkin' naps, wiggling, calendar boundaries, and something called an LSD Day (no, not that LSD—but yes, it's still life-changing). If you're interested in taking one small action right now, you can check out our newest freebie, The Psychological Safety Playbook for Leaders here. Use this plug-and-play guide to building an environment where your team feels safe to share bold ideas, take creative risks, and fully engage in the work that matters most.    No, You Hang Up First (Let's Keep Connecting) Did today's episode resonate with you? Leave us a review sharing your favorite insight and we'll send you a free signed copy of I See You! A Leader's Guide to Energizing Your Team through Radical Empathy. Have another question that we can answer? Leave us a Speakpipe audio clip and we'll answer it in an upcoming episode. Don't want to miss another episode? If you're a Spotify listener, find our show here and click “Follow.” If you're an Apple Podcast listener, click here and make sure to hit “+Follow.” Want access to a bunch of free resources for your work life? This is your personal jackpot that gives you access to the frameworks that help us thrive both personally and professionally. Whether you're trying to improve your daily routine, flesh out an idea that you've had for quite some time, or want to add more play into your day - these resources have got your back. Want 2 emails a week from us? One with a quick tip you can implement right away to enhance your personal and/or professional lives & one of our famous F.A.I.L. Fourward Friday newsletters? Subscribe here. Connect with Erin Diehl x improve it! Erin's website Erin's Instagram Erin's TikTok Erin's LinkedIn improve it!'s website improve it!'s Instagram

Rha Goddess (Intentional Ambition: Redefining Success in a Post-Pandemic World) is a soul coach, author, cultural innovator, and founder of Move The Crowd. Rha Goddess returns to Workday Playdate to unpack what it means to lead with clarity, rest, and purpose in a world still recovering from burnout. She and Erin explore how our definitions of success have evolved, why rest is a leadership skill, and how intentional ambition is changing the way we work and live. Rha and Erin discuss the emotional toll of overwork, the quiet power of introversion, and how small, joyful rituals can help us heal from grief, anxiety, and the hustle-at-all-costs culture. This episode is a call to redefine ambition on your own terms—and to choose joy, even on a Tuesday. Inside This Episode: Why managing your energy matters more than managing your time The hidden trauma behind overwork, caregiving, and grief What it really means to rest with intention How small moments of joy can spark big change The power of creativity and play in daily work life Who This Episode Is For: This episode is for anyone who's tired of chasing someone else's definition of success, who's healing from burnout or loss, or who just needs permission to rest, reset, and realign. Take a break from your emails, slam your laptop shut for 30ish minutes, and come have a Workday Playdate with us. Here is the previous episode with Rha that's mentioned: Episode 219: Crave Purpose in Your Life and Career? Rha Goddess Tells All. If you're interested in taking one small action right now, you can check out our newest freebie, The Psychological Safety Playbook for Leaders here. Use this plug-and-play guide to building an environment where your team feels safe to share bold ideas, take creative risks, and fully engage in the work that matters most.  No, You Hang Up First (Let's Keep Connecting) Did today's episode resonate with you? Leave us a review sharing your favorite insight and we'll send you a free signed copy of I See You! A Leader's Guide to Energizing Your Team through Radical Empathy. Have another question that we can answer? Leave us a Speakpipe audio clip and we'll answer it in an upcoming episode. Don't want to miss another episode? If you're a Spotify listener, find our show here and click “Follow.” If you're an Apple Podcast listener, click here and make sure to hit “+Follow.” Want access to a bunch of free resources for your work life? This is your personal jackpot that gives you access to the frameworks that help us thrive both personally and professionally. Whether you're trying to improve your daily routine, flesh out an idea that you've had for quite some time, or want to add more play into your day - these resources have got your back. Want 2 emails a week from us? One with a quick tip you can implement right away to enhance your personal and/or professional lives & one of our famous F.A.I.L. Fourward Friday newsletters? Subscribe here. Connect with Rha Goddess Rha's LinkedIn Rha's website Connect with Erin Diehl x improve it! Erin's website Erin's Instagram Erin's TikTok Erin's LinkedIn improve it!'s website improve it!'s Instagram

In today's Workday Playdate snack, we're talking about moving beyond the checklist version of success—and finding work that actually energizes you. The Problem: You've hit the career milestones, but something still feels off. You're busy, sure—but not fulfilled. That's not laziness or burnout. It's misalignment. The Improv Hack to Try: “The Commercial Break” Take 30 seconds and pitch your dream job like you're in a commercial. Say what you do, who you help, and why it matters—in your most over-the-top voice. Then reflect: What felt real? That's your purpose, hidden in plain sight. Journal Prompts: 1. What parts of my work feel most meaningful? 2. What's draining me—and why am I holding onto it? 3. What would my ideal workday look like? If you're interested in taking one small action right now, you can check out our newest freebie, The Psychological Safety Playbook for Leaders here. Use this plug-and-play guide to building an environment where your team feels safe to share bold ideas, take creative risks, and fully engage in the work that matters most.     No, You Hang Up First (Let's Keep Connecting) Did today's episode resonate with you? Leave us a review sharing your favorite insight and we'll send you a free signed copy of I See You! A Leader's Guide to Energizing Your Team through Radical Empathy. Have another question that we can answer? Leave us a Speakpipe audio clip and we'll answer it in an upcoming episode. Don't want to miss another episode? If you're a Spotify listener, find our show here and click “Follow.” If you're an Apple Podcast listener, click here and make sure to hit “+Follow.” Want access to a bunch of free resources for your work life? This is your personal jackpot that gives you access to the frameworks that help us thrive both personally and professionally. Whether you're trying to improve your daily routine, flesh out an idea that you've had for quite some time, or want to add more play into your day - these resources have got your back. Want 2 emails a week from us? One with a quick tip you can implement right away to enhance your personal and/or professional lives & one of our famous F.A.I.L. Fourward Friday newsletters? Subscribe here. Connect with Erin Diehl x improve it! Erin's website Erin's Instagram Erin's TikTok Erin's LinkedIn improve it!'s website improve it!'s Instagram

Dr. Adam Dorsay (Super Psyched: The Power of the 4 Types of Connection) is an author, psychologist, TEDx speaker, and podcast host. Dr. Adam Dorsay joins Workday Playdate to talk about the four kinds of connection that can radically transform your life, why enthusiasm is a secret superpower, and how adult friendships are often more vital—and more fragile—than we realize. Adam and Erin discuss the emotional lift of reviving past passions, the surprising benefits of JOMO (joy of missing out), and what improv can teach us about personal growth and taking creative risks. Inside This Episode: The difference between connection and proximity How we somaticize emotional struggles Why feeling awe might be the key to breaking through loneliness Who This Episode Is For: This episode is for anyone feeling a bit disconnected—from others, from themselves, or from the creative spark they used to have. Take a break from your emails, slam your laptop shut for 30ish minutes, and come have a Workday Playdate with us. If you're interested in taking one small action right now, you can check out our newest freebie, The Psychological Safety Playbook for Leaders here. Use this plug-and-play guide to building an environment where your team feels safe to share bold ideas, take creative risks, and fully engage in the work that matters most. No, You Hang Up First (Let's Keep Connecting) Did today's episode resonate with you? Leave us a review sharing your favorite insight and we'll send you a free signed copy of I See You! A Leader's Guide to Energizing Your Team through Radical Empathy. Have another question that we can answer? Leave us a Speakpipe audio clip and we'll answer it in an upcoming episode. Don't want to miss another episode? If you're a Spotify listener, find our show here and click “Follow.” If you're an Apple Podcast listener, click here and make sure to hit “+Follow.” Want access to a bunch of free resources for your work life? This is your personal jackpot that gives you access to the frameworks that help us thrive both personally and professionally. Whether you're trying to improve your daily routine, flesh out an idea that you've had for quite some time, or want to add more play into your day - these resources have got your back. Want 2 emails a week from us? One with a quick tip you can implement right away to enhance your personal and/or professional lives & one of our famous F.A.I.L. Fourward Friday newsletters? Subscribe here. Connect with Dr. Adam Dorsay Dr. Adam's LinkedIn Dr. Adam's LinkTree Connect with Erin Diehl x improve it! Erin's website Erin's Instagram Erin's TikTok Erin's LinkedIn improve it!'s website improve it!'s Instagram

In today's Workday Playdate snack, we're talking about how to stop hating your job—and maybe even enjoy the humans you work with. The Problem: If you're dreading Slack pings, counting down to Friday, or secretly fantasizing about moving to a remote island with zero meetings… it might not just be burnout. It might be a connection problem. We spend 90,000 hours of our lives at work—if we're not feeling seen or having any fun, that's a soul issue, not a schedule issue. The Improv Hack to try at your next meeting: “Role Call Remix.” Before your next meeting, toss out one unexpected, totally non-work prompt—but assign everyone a role to answer in. Like:  “Answer as if you're a pirate who just got promoted.”  “Respond like your teenage self.”  “Pretend you're your favorite snack food come to life.” It's weird. It's wonderful. And it gets people out of robot mode and into real connection—fast. That's the snack. Show up human. Get a little weird. And remember—work gets way better when we stop pretending and start playing. Journal Prompts: Where could I bring a little more humanity into my next meeting? Who on my team might be craving real connection? What part of my personality doesn't usually show up at work—but could? If you're interested in taking one small action right now, you can check out our newest freebie, The Psychological Safety Playbook for Leaders here. Use this plug-and-play guide to building an environment where your team feels safe to share bold ideas, take creative risks, and fully engage in the work that matters most.     No, You Hang Up First (Let's Keep Connecting) Did today's episode resonate with you? Leave us a review sharing your favorite insight and we'll send you a free signed copy of I See You! A Leader's Guide to Energizing Your Team through Radical Empathy. Have another question that we can answer? Leave us a Speakpipe audio clip and we'll answer it in an upcoming episode. Don't want to miss another episode? If you're a Spotify listener, find our show here and click “Follow.” If you're an Apple Podcast listener, click here and make sure to hit “+Follow.” Want access to a bunch of free resources for your work life? This is your personal jackpot that gives you access to the frameworks that help us thrive both personally and professionally. Whether you're trying to improve your daily routine, flesh out an idea that you've had for quite some time, or want to add more play into your day - these resources have got your back. Want 2 emails a week from us? One with a quick tip you can implement right away to enhance your personal and/or professional lives & one of our famous F.A.I.L. Fourward Friday newsletters? Subscribe here.   Connect with Erin Diehl x improve it! Erin's website Erin's Instagram Erin's TikTok Erin's LinkedIn improve it!'s website improve it!'s Instagram  

John Diehl is the head of talent development, a results-oriented HR professional, and Erin's life partner. John joins the Workday Playdate to share his perspective on infertility, what it means to let go of a “fix it” mentality, and why having a core support group is instrumental to processing life events. Inside This Episode: Why men may feel pressure to take on a supportive role without knowing how when it comes to infertility/IVF The emotional toll infertility can take on mental health and work performance How leaders can create safe spaces for conversations about infertility Who This Episode Is For: Anyone who has experienced challenges from infertility/IVF and knows someone who has—this one's for you. Take a break from your emails, slam your laptop shut for 30ish minutes, and come have a Workday Playdate with us. And if you're interested in taking one small action right now, you can check out our newest freebie, The 5-Minute Team Commitment Reset, here. It's a plug-and-play exercise that will get your team mentally present, engaged, and committed before any meeting. No, You Hang Up First (Let's Keep Connecting) Did today's episode resonate with you? Leave us a review sharing your favorite insight and we'll send you a free signed copy of I See You! A Leader's Guide to Energizing Your Team through Radical Empathy. Have another question that we can answer? Leave us a Speakpipe audio clip and we'll answer it in an upcoming episode. Don't want to miss another episode? If you're a Spotify listener, find our show here and click “Follow.” If you're an Apple Podcast listener, click here and make sure to hit “+Follow.” Want access to a bunch of free resources for your work life? This is your personal jackpot that gives you access to the frameworks that help us thrive both personally and professionally. Whether you're trying to improve your daily routine, flesh out an idea that you've had for quite some time, or want to add more play into your day - these resources have got your back. Want 2 emails a week from us? One with a quick tip you can implement right away to enhance your personal and/or professional lives & one of our famous F.A.I.L. Fourward Friday newsletters? Subscribe here. Connect with Erin Diehl x improve it! Erin's website Erin's Instagram Erin's TikTok Erin's LinkedIn improve it!'s website improve it!'s Instagram

In today's Workday Playdate snack, we're talking about vulnerability at work and why speaking up might be the boldest move you make all week. The Problem: We're taught to keep it polished and professional. But when life—grief, burnout, infertility—shows up, we go quiet. That silence creates distance. Between teammates. Between leaders. Even within ourselves. The Improv Hack to try at your next meeting:  “Before we dive in—quick vibe check. I'm feeling ___ today, and that's what I'm bringing into the room.” You start. Keep it honest. That one moment of realness makes it safer for others to show up, too. That's the snack. Lead with your whole self. Keep it honest, keep it human. More soon. Journal Prompts: Where am I playing it safe instead of being real? Who on my team might need more space to be seen? What story am I holding back that could connect us? And if you're interested in taking one small action right now, you can check out our newest freebie, The 5-Minute Team Commitment Reset here. Use this plug-and-play exercise at the start of any meeting to get your team mentally present, engaged, and committed.     No, You Hang Up First (Let's Keep Connecting) Did today's episode resonate with you? Leave us a review sharing your favorite insight and we'll send you a free signed copy of I See You! A Leader's Guide to Energizing Your Team through Radical Empathy. Have another question that we can answer? Leave us a Speakpipe audio clip and we'll answer it in an upcoming episode. Don't want to miss another episode? If you're a Spotify listener, find our show here and click “Follow.” If you're an Apple Podcast listener, click here and make sure to hit “+Follow.” Want access to a bunch of free resources for your work life? This is your personal jackpot that gives you access to the frameworks that help us thrive both personally and professionally. Whether you're trying to improve your daily routine, flesh out an idea that you've had for quite some time, or want to add more play into your day - these resources have got your back. Want 2 emails a week from us? One with a quick tip you can implement right away to enhance your personal and/or professional lives & one of our famous F.A.I.L. Fourward Friday newsletters? Subscribe here.   Connect with Erin Diehl x improve it! Erin's website Erin's Instagram Erin's TikTok Erin's LinkedIn improve it!'s website improve it!'s Instagram

Jay Fields is an author, somatic coach, and experiential educator. Jay joins the Workday Playdate to discuss the importance of setting boundaries, the emotional complexities of relationships, and how to navigate communication overload while maintaining empathy. Jay introduces the “Hey Wait” technique, a simple yet powerful tool for asserting yourself in conversations when you may be used to leaving yourself out. Jay also shares why we develop people pleasing patterns (hint: it has something to do with how we think about connection). Inside This Episode: Why empathy does not mean sacrificing your own needs in relationships Why acknowledging your own reality is crucial for healthy communication Why people pleasing doesn't equal being a “good” person in relationships Who This Episode Is For: Anyone who identifies as a “recovering people pleaser,” anyone looking to set stronger personal and professional boundaries, or anyone who's looking for techniques to advocate for themselves in conversations of all kinds—this one's for you. Take a break from your emails, slam your laptop shut for 30ish minutes, and come have a Workday Playdate with us. And if you're interested in taking one small action right now, you can check out our newest freebie, The 5-Minute Team Commitment Reset, here. It's a plug-and-play exercise that will get your team mentally present, engaged, and committed before any meeting.  No, You Hang Up First (Let's Keep Connecting) Did today's episode resonate with you? Leave us a review sharing your favorite insight and we'll send you a free signed copy of I See You! A Leader's Guide to Energizing Your Team through Radical Empathy. Have another question that we can answer? Leave us a Speakpipe audio clip and we'll answer it in an upcoming episode. Don't want to miss another episode? If you're a Spotify listener, find our show here and click “Follow.” If you're an Apple Podcast listener, click here and make sure to hit “+Follow.” Want access to a bunch of free resources for your work life? This is your personal jackpot that gives you access to the frameworks that help us thrive both personally and professionally. Whether you're trying to improve your daily routine, flesh out an idea that you've had for quite some time, or want to add more play into your day - these resources have got your back. Want 2 emails a week from us? One with a quick tip you can implement right away to enhance your personal and/or professional lives & one of our famous F.A.I.L. Fourward Friday newsletters? Subscribe here. Connect with Jay Fields Jay's website Jay's LinkedIn Connect with Erin Diehl x improve it! Erin's website Erin's Instagram Erin's TikTok Erin's LinkedIn improve it!'s website improve it!'s Instagram

Today, we're talking about why teams hesitate to speak up and how to change that. If you've ever felt like your voice doesn't matter in meetings, that stops now. The Problem – Why Teams Aren't Engaged: When a leader asks, “Any questions?” and no one speaks, it's not because there's nothing to say. It's because people don't feel safe to share. When voices stay silent, innovation stalls, ideas get repetitive, and a few people dominate conversations. The Solution – The Wrong Answers Only Challenge: At your next meeting, challenge yourself (or your team) to go first—but start with a deliberately wrong answer. Example: If someone asks, “How should we improve client engagement?” You say: “Let's start responding to emails in Morse code.” Or if your boss asks, “How do we cut costs?” You respond: “Sell our office chairs and replace them with bean bags.” Why? Removing the pressure to be right makes it easier to contribute. It also lightens the mood and gets people thinking more creatively. When you practice this exercise regularly, it will overflow into the moments when you're not practicing it—creating a culture that's not afraid to share, speak up, and contribute creative solutions.   Journal Prompts to chew on: When have I held back from sharing an idea? Why? How can I bring more playfulness to work conversations? Has a wrong answer ever led me to a breakthrough? And if you're interested in taking one small action right now, you can check out our newest freebie, The 5-Minute Team Commitment Reset here. Use this plug-and-play exercise at the start of any meeting to get your team mentally present, engaged, and committed.  No, You Hang Up First (Let's Keep Connecting) Did today's episode resonate with you? Leave us a review sharing your favorite insight and we'll send you a free signed copy of I See You! A Leader's Guide to Energizing Your Team through Radical Empathy. Have another question that we can answer? Leave us a Speakpipe audio clip and we'll answer it in an upcoming episode. Don't want to miss another episode? If you're a Spotify listener, find our show here and click “Follow.” If you're an Apple Podcast listener, click here and make sure to hit “+Follow.” Want access to a bunch of free resources for your work life? This is your personal jackpot that gives you access to the frameworks that help us thrive both personally and professionally. Whether you're trying to improve your daily routine, flesh out an idea that you've had for quite some time, or want to add more play into your day - these resources have got your back. Want 2 emails a week from us? One with a quick tip you can implement right away to enhance your personal and/or professional lives & one of our famous F.A.I.L. Fourward Friday newsletters? Subscribe here. Connect with Erin Diehl x improve it! Erin's website Erin's Instagram Erin's TikTok Erin's LinkedIn improve it!'s website improve it!'s Instagram

What happens when the path to family doesn't go as planned? In this episode of Workday Playdate, Erin gets deeply personal, sharing her journey through secondary infertility—a topic that too often goes unspoken. From the rollercoaster of IVF to the emotional weight of grief and resilience, she opens up about the heartbreak, the healing, and the powerful lessons learned along the way. We dive into the complex emotions that come with infertility, the stigma surrounding secondary infertility, and the unexpected ways leadership and loss intertwine. Erin also shares the spiritual moments that helped guide her through, offering a message of hope to anyone facing a challenge that reshapes their definition of family. Inside This Episode: The raw reality of secondary infertility and why it's often overlooked. The trauma and complexity of IVF—and how it impacts mental health. How grief and leadership can coexist in both personal and professional spaces. The power of spiritual insights in navigating difficult decisions. Redefining family on your own terms and finding peace in the process. Who This Episode Is For: Anyone who has struggled with infertility, faced unexpected detours in life, or felt the weight of grief while still showing up as a leader. If you need a reminder that healing isn't linear, that your story matters, and that joy is still possible—this one's for you. Get ready for an honest, heartfelt conversation that just might change the way you think about resilience, family, and the strength it takes to rewrite your own story. Here is the link to listen to the episode that Erin mentioned—Episode 49: Failures in Fertility: Why Sharing Our Stories Matter. And if you're interested in taking one small action right now, you can check out our newest freebie, The 5-Minute Team Commitment Reset, here. It's a plug-and-play exercise that will get your team mentally present, engaged, and committed before any meeting. No, You Hang Up First (Let's Keep Connecting) Did today's episode resonate with you? Leave us a review sharing your favorite insight and we'll send you a free signed copy of I See You! A Leader's Guide to Energizing Your Team through Radical Empathy. Have another question that we can answer? Leave us a Speakpipe audio clip and we'll answer it in an upcoming episode. Don't want to miss another episode? If you're a Spotify listener, find our show here and click “Follow.” If you're an Apple Podcast listener, click here and make sure to hit “+Follow.” Want access to a bunch of free resources for your work life? This is your personal jackpot that gives you access to the frameworks that help us thrive both personally and professionally. Whether you're trying to improve your daily routine, flesh out an idea that you've had for quite some time, or want to add more play into your day - these resources have got your back. Want 2 emails a week from us? One with a quick tip you can implement right away to enhance your personal and/or professional lives & one of our famous F.A.I.L. Fourward Friday newsletters? Subscribe here. Connect with Erin Diehl x improve it! Erin's website Erin's Instagram Erin's TikTok Erin's LinkedIn improve it!'s website improve it!'s Instagram

Today, we're talking about something you can use anytime, anywhere: flipping fear into fuel. If you want to turn challenges into courageous choices, you're in the right place. The Problem: Why We Freeze at the Edge of Big Decisions Ever find yourself standing at a crossroads, knowing the bold choice is the right one, but feeling stuck? That's your brain clinging to predictability like a security blanket. It's not that you don't have what it takes—it's that uncertainty freaks your brain out. But here's the kicker: YOU are the flashlight in the unknown. You get to light the way. The Solution: The Inner DJ Remix Hack Time to shake things up with a little mental DJ-ing. Your brain loves to spin the same old fear-based tracks on repeat. Here's how you remix it: Next time your brain says, “This is too scary. I can't do this,” STOP. Out loud (or in your head if you're in public), say: “REMIX!” and swap the thought. Turn “I can't” into “I'm learning how.” Turn “This is too much” into “I can handle hard things.” Make it FUN. Be dramatic. Pretend you're a DJ scratching a record. Your brain thrives on novelty, and this playful shift rewires your fear response. Journal Prompts to chew on: What's the current fear-based ‘track' my brain keeps playing? What's my new ‘REMIX' thought? How can I physically embody this shift to make it stick? And if you're interested in taking one small action right now, you can check out our newest freebie, The 5-Minute Team Commitment Reset here. Use this plug-and-play exercise at the start of any meeting to get your team mentally present, engaged, and committed.    No, You Hang Up First (Let's Keep Connecting) Did today's episode resonate with you? Leave us a review sharing your favorite insight and we'll send you a free signed copy of I See You! A Leader's Guide to Energizing Your Team through Radical Empathy. Have another question that we can answer? Leave us a Speakpipe audio clip and we'll answer it in an upcoming episode. Don't want to miss another episode? If you're a Spotify listener, find our show here and click “Follow.” If you're an Apple Podcast listener, click here and make sure to hit “+Follow.” Want access to a bunch of free resources for your work life? This is your personal jackpot that gives you access to the frameworks that help us thrive both personally and professionally. Whether you're trying to improve your daily routine, flesh out an idea that you've had for quite some time, or want to add more play into your day - these resources have got your back. Want 2 emails a week from us? One with a quick tip you can implement right away to enhance your personal and/or professional lives & one of our famous F.A.I.L. Fourward Friday newsletters? Subscribe here. Connect with Erin Diehl x improve it! Erin's website Erin's Instagram Erin's TikTok Erin's LinkedIn improve it!'s website improve it!'s Instagram

What if one wish could change everything? In this episode of Workday Playdate, Erin sits down with Dana and her family to talk about the incredible journey of how a single wish turned a shy, quiet dreamer into a bold, confident leader. Through the power of Make-A-Wish, Dana found her voice—and a love for beluga whales along the way. We dive into the emotional and unexpected ways a wish can transform not just a moment, but a lifetime. From overcoming fears to finding confidence in the little things—like paying for groceries or speaking in front of a crowd—Dana's story is proof that sometimes, the biggest waves come from the smallest voices. Inside This Episode: How an eight-year-old's wish to visit the Georgia Aquarium became a turning point in her life. The surprising confidence boost that came after petting a beluga whale's tongue (yes, really). Why small steps—like asking for help in a grocery store—can lead to big personal growth. The ripple effect of a wish: how one moment of courage can change an entire mindset. What Dana's parents learned about pushing past comfort zones and embracing new challenges. Who This Episode Is For: Anyone who has ever felt too small, too quiet, or too afraid to step outside their comfort zone. Parents looking for ways to empower their kids. And anyone who needs a reminder that courage isn't always about being fearless—it's about taking that first step, even when it's scary. Get ready for a story that will warm your heart, make you laugh, and just might inspire you to take a bold step of your own. If you're interested in donating to Erin's Make-A-Wish fundraiser to help bring hope, joy, and strength to children facing critical illnesses—click here. And if you're interested in taking one small action right now, you can check out our newest freebie, The 5-Minute Team Commitment Reset, here. It's a plug-and-play exercise that will get your team mentally present, engaged, and committed before any meeting.  No, You Hang Up First (Let's Keep Connecting) Did today's episode resonate with you? Leave us a review sharing your favorite insight and we'll send you a free signed copy of I See You! A Leader's Guide to Energizing Your Team through Radical Empathy. Have another question that we can answer? Leave us a Speakpipe audio clip and we'll answer it in an upcoming episode. Don't want to miss another episode? If you're a Spotify listener, find our show here and click “Follow.” If you're an Apple Podcast listener, click here and make sure to hit “+Follow.” Want access to a bunch of free resources for your work life? This is your personal jackpot that gives you access to the frameworks that help us thrive both personally and professionally. Whether you're trying to improve your daily routine, flesh out an idea that you've had for quite some time, or want to add more play into your day - these resources have got your back. Want 2 emails a week from us? One with a quick tip you can implement right away to enhance your personal and/or professional lives & one of our famous F.A.I.L. Fourward Friday newsletters? Subscribe here. Connect with Erin Diehl x improve it! Erin's website Erin's Instagram Erin's TikTok Erin's LinkedIn improve it!'s website improve it!'s Instagram

Today, we're talking about something anyone could use at any given time: a leadership sprucey spruce. If you want to turn team dreams into company wins, you're in the right place. The Problem: Why Teams Are Not Engaged Ever feel like your team is running on autopilot? Like they're doing just enough but not really bringing their A-game? It's not because they don't care—it's because they don't feel like their ideas matter. They're waiting for permission to be bold. And guess what? You can give it to them. The Solution: The Out-of-the-Box Improv Hack You Need In today's Snack, we're shaking things up with a little game called The Fortune Teller Brainstorm. Here's how it works: Have each team member write down a big, wild dream they have for the team—think moonshot ideas with no limits. Fold them up, toss them in a bowl, and randomly pull one out. As a group, pretend it's five years in the future and this dream has already happened. How did you get there? What steps did you take? Just like that, you've turned a dream into a game plan. Try this in your next meeting and watch how quickly your team starts thinking big. Journal Prompts to chew on: What's the wildest dream I have for my team's success? How can I create a fun way to encourage new ideas? Who on my team needs a confidence boost today, and how can I give it to them? And if you're interested in taking one small action right now, you can check out our newest freebie, The 5-Minute Team Commitment Reset here. Use this plug-and-play exercise at the start of any meeting to get your team mentally present, engaged, and committed.     No, You Hang Up First (Let's Keep Connecting) Did today's episode resonate with you? Leave us a review sharing your favorite insight and we'll send you a free signed copy of I See You! A Leader's Guide to Energizing Your Team through Radical Empathy. Have another question that we can answer? Leave us a Speakpipe audio clip and we'll answer it in an upcoming episode. Don't want to miss another episode? If you're a Spotify listener, find our show here and click “Follow.” If you're an Apple Podcast listener, click here and make sure to hit “+Follow.” Want access to a bunch of free resources for your work life? This is your personal jackpot that gives you access to the frameworks that help us thrive both personally and professionally. Whether you're trying to improve your daily routine, flesh out an idea that you've had for quite some time, or want to add more play into your day - these resources have got your back. Want 2 emails a week from us? One with a quick tip you can implement right away to enhance your personal and/or professional lives & one of our famous F.A.I.L. Fourward Friday newsletters? Subscribe here. Connect with Erin Diehl x improve it! Erin's website Erin's Instagram Erin's TikTok Erin's LinkedIn improve it!'s website improve it!'s Instagram

What does it take to leave a prestigious job at Google to chase your true passion? In this episode of Workday Playdate, Erin sits down with Jenny Wood, the visionary behind Google's Own Your Career program. Jenny candidly shares her transformative journey from a high-powered corporate role to embracing the uncertainties of entrepreneurship. She delves into the challenges of imposter syndrome, the courage required to be unapologetically selfish in pursuing personal goals, and the art of setting boundaries to maintain a healthy work-life balance. Jenny also introduces her innovative goal-setting framework, 'Rock, Chalk, Talk, Walk,' designed to help individuals clearly define and achieve their aspirations. Inside This Episode: The pivotal moments that led Jenny to leave Google and follow her passion.  Understanding and overcoming imposter syndrome in professional transitions.  The role of 'wild courage' in embracing one's unique traits and ambitions.  Strategies for setting and maintaining boundaries to protect personal time.  An introduction to the 'Rock, Chalk, Talk, Walk' goal-setting framework. Who This Episode Is For: Aspiring entrepreneurs, professionals contemplating a career change, and anyone seeking to overcome self-doubt to pursue their true passions. If you're looking for actionable insights on personal growth, boundary setting, and effective goal planning, this episode is a must-listen. And if you're interested in taking one small action right now, you can check out our newest freebie, The 5-Minute Team Commitment Reset, here. It's a plug-and-play exercise that will get your team mentally present, engaged, and committed before any meeting. No, You Hang Up First (Let's Keep Connecting) Did today's episode resonate with you? Leave us a review sharing your favorite insight and we'll send you a free signed copy of I See You! A Leader's Guide to Energizing Your Team through Radical Empathy. Have another question that we can answer? Leave us a Speakpipe audio clip and we'll answer it in an upcoming episode. Don't want to miss another episode? If you're a Spotify listener, find our show here and click “Follow.” If you're an Apple Podcast listener, click here and make sure to hit “+Follow.” Want access to a bunch of free resources for your work life? This is your personal jackpot that gives you access to the frameworks that help us thrive both personally and professionally. Whether you're trying to improve your daily routine, flesh out an idea that you've had for quite some time, or want to add more play into your day - these resources have got your back. Want 2 emails a week from us? One with a quick tip you can implement right away to enhance your personal and/or professional lives & one of our famous F.A.I.L. Fourward Friday newsletters? Subscribe here. Connect with Jenny Wood Jenny's LinkedIn Jenny's website Jenny's book, Wild Courage: Go After What You Want and Get It Jenny's newsletter Connect with Erin Diehl x improve it! Erin's website Erin's Instagram Erin's TikTok Erin's LinkedIn improve it!'s website improve it!'s Instagram

Hey, hey, Workday Playdate peeps! It's time for your quick bite of leadership wisdom—a little boost of inspiration, energy, and playfulness to brighten your workday. Today, we're talking about something we ALL have in common: mistakes. Yep, those cringe-worthy, face-palm moments that keep us up at night. But guess what? Your mistakes aren't just embarrassing bloopers; they're your greatest career growth hacks. So, what do we do? We improvise, using the The "Next Line, Please" Hack. What it is: In improv, when a scene stalls or someone blanks out, we use a simple trick: we ask for the next line. Instead of panicking, we literally turn to our scene partner and say, "Next line, please?" and they feed us something to work with. How to use it in real life: Ever been in a meeting where you completely blank on what to say? Or maybe you're giving a presentation and your brain just short-circuits mid-sentence? Instead of freezing or rambling, do this: Pause. (Silence feels longer to you than it does to them.) Take a breath. (Gives your brain time to reset.) Ask for the ‘next line.' This can be as simple as: "Can you repeat the question?" (Buys time and refocuses.) "Let me gather my thoughts for a second." (Gives permission to pause.) "That's a great point—can you expand on that while I process?" (Keeps the conversation flowing.) This breaks the pressure of perfection and allows you to regroup without the awkwardness. Try it today! When you get stuck, don't force it—just ask for the next line. If you're interested in taking one small action right now, you can check out our newest freebie, The 5-Minute Team Commitment Reset here. Use this plug-and-play exercise at the start of any meeting to get your team mentally present, engaged, and committed.    No, You Hang Up First (Let's Keep Connecting) Did today's episode resonate with you? Leave us a review sharing your favorite insight and we'll send you a free signed copy of I See You! A Leader's Guide to Energizing Your Team through Radical Empathy. Have another question that we can answer? Leave us a Speakpipe audio clip and we'll answer it in an upcoming episode. Don't want to miss another episode? If you're a Spotify listener, find our show here and click “Follow.” If you're an Apple Podcast listener, click here and make sure to hit “+Follow.” Want access to a bunch of free resources for your work life? This is your personal jackpot that gives you access to the frameworks that help us thrive both personally and professionally. Whether you're trying to improve your daily routine, flesh out an idea that you've had for quite some time, or want to add more play into your day - these resources have got your back. Want 2 emails a week from us? One with a quick tip you can implement right away to enhance your personal and/or professional lives & one of our famous F.A.I.L. Fourward Friday newsletters? Subscribe here. Connect with Erin Diehl x improve it! Erin's website Erin's Instagram Erin's TikTok Erin's LinkedIn improve it!'s website improve it!'s Instagram

What if the secret to high-performing teams wasn't another strategy session—but an improv game? In this episode of Workday Playdate, Erin dives into how improvisation is transforming team dynamics, leadership, and workplace culture. From LinkedIn to Amazon, top companies are embracing improv as a tool for boosting psychological safety, engagement, and creativity.  If you've ever struggled with silent meetings, hesitant team members, or a lack of collaboration, this episode is for you. Inside This Episode: Why improv isn't just for comedians—it's a powerful leadership tool. The surprising stats that show why most teams are set up for stagnation, not growth. How companies like Uber Freight and The Obama Foundation are using improv to build thriving teams. A simple, actionable improv game (“Last Word, First Word”) you can try in your next meeting. How playfulness fuels productivity (without turning work into a joke). Who This Episode Is For: Leaders, managers, and team members who want to create a culture where people feel safe to speak up, take risks, and collaborate at their best. If your meetings feel stale or your team plays it too safe, this episode will show you how to shake things up—with fun that leads to real results. And if you're interested in taking one small action right now, you can check out our newest freebie, The 5-Minute Team Commitment Reset, here. It's a plug-and-play exercise that will get your team mentally present, engaged, and committed before any meeting.  No, You Hang Up First (Let's Keep Connecting) Did today's episode resonate with you? Leave us a review sharing your favorite insight and we'll send you a free signed copy of I See You! A Leader's Guide to Energizing Your Team through Radical Empathy. Have another question that we can answer? Leave us a Speakpipe audio clip and we'll answer it in an upcoming episode. Don't want to miss another episode? If you're a Spotify listener, find our show here and click “Follow.” If you're an Apple Podcast listener, click here and make sure to hit “+Follow.” Want access to a bunch of free resources for your work life? This is your personal jackpot that gives you access to the frameworks that help us thrive both personally and professionally. Whether you're trying to improve your daily routine, flesh out an idea that you've had for quite some time, or want to add more play into your day - these resources have got your back. Want 2 emails a week from us? One with a quick tip you can implement right away to enhance your personal and/or professional lives & one of our famous F.A.I.L. Fourward Friday newsletters? Subscribe here. Connect with Erin Diehl x improve it! Erin's website Erin's Instagram Erin's TikTok Erin's LinkedIn improve it!'s website improve it!'s Instagram

Hey, hey, Workday Playdate peeps! It's time for your quick bite of leadership wisdom—a little boost of inspiration, energy, and playfulness to brighten your workday.  Today, we're talking about the power of play. When was the last time you truly played pretend? Not just faking enthusiasm for Bob's homemade cookies at the office potluck—but really letting your imagination run wild like you did as a kid.   That same playful energy can transform your team. Too many teams are stuck in “work mode” 24/7. They're afraid of looking silly, stressed, overwhelmed, and holding back ideas. The stats don't lie: Only 32% of employees are engaged at work. (Gallup) 76% of employees don't feel psychologically safe to take risks. (Harvard Business Review) Your team is playing it safe instead of playing to win. But today, we're changing that with a simple improv hack: The Superhero Power Exercise. How it works: At the start of your next meeting, tell your team: “Today, you're a superhero with a power that makes you unstoppable at work.” Give them 30 seconds to think of their superhero name and work superpower. Captain Collaboration—uniting teams in a single bound Deadline Destroyer—crushing timelines before they even start Go around the room (or Zoom) and have each person introduce themselves in character. Bonus points for striking a superhero pose. Why this works: Breaks the ice and makes people comfortable Taps into creativity and shifts thinking Instantly changes the energy in the room Try it out and watch your team loosen up and engage. If you liked this, don't miss our next full episode, where we'll dive into why leaders at LinkedIn, Amazon, and Uber Freight use improv for team growth. Journal Prompts: When was the last time I allowed myself to play at work? How can I bring more creativity to my team this week? What work superpower would I give myself, and how can I use it more often? Until next time, keep playing, keep leading, and remember—the world needs the special IT that only you can bring.   If you're interested in taking one small action right now, you can check out our newest freebie, The Empathy Cheat Sheet here. Break out this 3-part list of helpful phrases before heading into any conversation or meeting, responding to an email, or hosting a one-on-one call.    No, You Hang Up First (Let's Keep Connecting) Did today's episode resonate with you? Leave us a review sharing your favorite insight and we'll send you a free signed copy of I See You! A Leader's Guide to Energizing Your Team through Radical Empathy. Have another question that we can answer? Leave us a Speakpipe audio clip and we'll answer it in an upcoming episode. Don't want to miss another episode? If you're a Spotify listener, find our show here and click “Follow.” If you're an Apple Podcast listener, click here and make sure to hit “+Follow.” Want access to a bunch of free resources for your work life? This is your personal jackpot that gives you access to the frameworks that help us thrive both personally and professionally. Whether you're trying to improve your daily routine, flesh out an idea that you've had for quite some time, or want to add more play into your day - these resources have got your back. Want 2 emails a week from us? One with a quick tip you can implement right away to enhance your personal and/or professional lives & one of our famous F.A.I.L. Fourward Friday newsletters? Subscribe here. Connect with Erin Diehl x improve it! Erin's website Erin's Instagram Erin's TikTok Erin's LinkedIn improve it!'s website improve it!'s Instagram

What if the key to stronger leadership, deeper team connections, and a more engaged workplace wasn't another corporate training—but a well-timed joke? In this episode of Workday Playdate, Erin sits down with comedian, speaker, and leadership coach JaMarr John Johnson to explore how humor, storytelling, and community can transform the way we work and lead. From his journey in the military to the comedy stage—and even learning from legends like Dave Chappelle—JaMarr shares powerful insights on how to balance playfulness with professionalism, inject laughter into leadership, and build teams that thrive on connection. Inside This Episode: Why humor isn't just about being funny—it's about connection, engagement, and trust. The lessons JaMarr learned from Dave Chappelle about values, ethics, and leadership. How storytelling can turn workplace challenges into opportunities for growth. Light roasting: When playful humor enhances team culture (and when it doesn't). The key to creating a workplace where laughter fuels productivity instead of being a distraction. Who This Episode Is For: Leaders who want to build teams that thrive in uncertainty, handle challenges with ease, and stay engaged—even when things don't go as planned. If you're tired of stiff, disengaged meetings and want to inject some energy, connection, and creativity into your workplace, this one's for you. And if you're interested in taking one small action right now, you can check out our newest freebie, The Empathy Cheat Sheet, here. It's a 3-part list of helpful phrases you can use before heading into any conversation or meeting, responding to an email, or hosting a one-on-one call. No, You Hang Up First (Let's Keep Connecting) Did today's episode resonate with you? Leave us a review sharing your favorite insight and we'll send you a free signed copy of I See You! A Leader's Guide to Energizing Your Team through Radical Empathy. Have another question that we can answer? Leave us a Speakpipe audio clip and we'll answer it in an upcoming episode. Don't want to miss another episode? If you're a Spotify listener, find our show here and click “Follow.” If you're an Apple Podcast listener, click here and make sure to hit “+Follow.” Want access to a bunch of free resources for your work life? This is your personal jackpot that gives you access to the frameworks that help us thrive both personally and professionally. Whether you're trying to improve your daily routine, flesh out an idea that you've had for quite some time, or want to add more play into your day - these resources have got your back. Want 2 emails a week from us? One with a quick tip you can implement right away to enhance your personal and/or professional lives & one of our famous F.A.I.L. Fourward Friday newsletters? Subscribe here. Connect with JaMarr John Johnson JaMarr's website JaMarr's LinkedIn JaMarr's LinkedIn course Connect with Erin Diehl x improve it! Erin's website Erin's Instagram Erin's TikTok Erin's LinkedIn improve it!'s website improve it!'s Instagram

Hey, hey, Workday Playdate peeps! It's time for your quick bite of leadership wisdom—a little boost of inspiration, energy, and of course, playfulness to brighten your workday.  Today, we're talking about one of the most underrated leadership tools: humor. That's right—if you want to build connection, trust, and motivation within your team, you don't need a corporate retreat or a 100-slide deck. Sometimes, all it takes is a well-placed joke, a moment of levity, or the courage to not take yourself too seriously.   Want to add more fun to your leadership style? Try this improv-inspired game: The Mis-Translation Game Pick a ‘translator' and a ‘speaker.' The ‘speaker' delivers a serious workplace announcement—but in complete gibberish. Example: “Gloobity blop floo fandango periwinkle!” The ‘translator' must confidently ‘interpret' what was just said. Example: “Ah yes, that means today's meeting will be catered by an army of penguins!” Rotate roles and let the laughter flow. Why does this work? Because it helps teams embrace the unknown, think on their feet, and find joy in the unexpected. And a team that laughs together? That's a team that trusts each other. Take it further: Reflect on a leader who used humor to inspire you. What did they do? What's one way you can bring more humor into your leadership style this week? How can you create an environment where your team feels safe to have fun? And don't forget—next up, we're going even deeper with JaMarr Johnson, the "Entrepremedian" who helps leaders use humor to build stronger workplace cultures. You don't want to miss it! Journal Prompt: Who on your team might be feeling unheard? What's one small way you can make space for their voice this week? Write it down—and take action.   If you're interested in taking one small action right now, you can check out our newest freebie, The Empathy Cheat Sheet here. Break out this 3-part list of helpful phrases before heading into any conversation or meeting, responding to an email, or hosting a one-on-one call.    No, You Hang Up First (Let's Keep Connecting) Did today's episode resonate with you? Leave us a review sharing your favorite insight and we'll send you a free signed copy of I See You! A Leader's Guide to Energizing Your Team through Radical Empathy. Have another question that we can answer? Leave us a Speakpipe audio clip and we'll answer it in an upcoming episode. Don't want to miss another episode? If you're a Spotify listener, find our show here and click “Follow.” If you're an Apple Podcast listener, click here and make sure to hit “+Follow.” Want access to a bunch of free resources for your work life? This is your personal jackpot that gives you access to the frameworks that help us thrive both personally and professionally. Whether you're trying to improve your daily routine, flesh out an idea that you've had for quite some time, or want to add more play into your day - these resources have got your back. Want 2 emails a week from us? One with a quick tip you can implement right away to enhance your personal and/or professional lives & one of our famous F.A.I.L. Fourward Friday newsletters? Subscribe here. Connect with Erin Diehl x improve it! Erin's website Erin's Instagram Erin's TikTok Erin's LinkedIn improve it!'s website improve it!'s Instagram

Your team just hit a wall. A project derailed. A curveball out of nowhere. What happens next? If the answer is stress, scrambling, or radio silence, it's time for a new approach. Enter improv—the secret weapon for building resilient teams that can roll with the punches and come back stronger. Inside This Episode: Why most teams struggle with resilience (and how to fix it) The four-step improv framework that turns setbacks into stepping stones Simple, high-energy activities you can steal for your next team meeting A personal story of resilience from Erin's own business journey How to create a team culture where change isn't scary—it's fuel Who This Episode Is For: Leaders who want their teams to handle challenges with confidence instead of chaos. If you're tired of watching your team freeze up when things go sideways, this one's for you. And if you're interested in taking one small action right now, you can check out our newest freebie, The Empathy Cheat Sheet, here. It's a 3-part list of helpful phrases you can use before heading into any conversation or meeting, responding to an email, or hosting a one-on-one call. No, You Hang Up First (Let's Keep Connecting) Did today's episode resonate with you? Leave us a review sharing your favorite insight and we'll send you a free signed copy of I See You! A Leader's Guide to Energizing Your Team through Radical Empathy. Have another question that we can answer? Leave us a Speakpipe audio clip and we'll answer it in an upcoming episode. Don't want to miss another episode? If you're a Spotify listener, find our show here and click “Follow.” If you're an Apple Podcast listener, click here and make sure to hit “+Follow.” Want access to a bunch of free resources for your work life? This is your personal jackpot that gives you access to the frameworks that help us thrive both personally and professionally. Whether you're trying to improve your daily routine, flesh out an idea that you've had for quite some time, or want to add more play into your day - these resources have got your back. Want 2 emails a week from us? One with a quick tip you can implement right away to enhance your personal and/or professional lives & one of our famous F.A.I.L. Fourward Friday newsletters? Subscribe here. Connect with Erin Diehl x improve it! Erin's website Erin's Instagram Erin's TikTok Erin's LinkedIn improve it!'s website improve it!'s Instagram

It's time for your Workday Playdate snack—just a quick bite of leadership wisdom before we go deeper on Wednesday. Today, we're talking about empathy—the leadership skill that turns good teams into great ones.   Want a quick and easy way to help your team feel heard? Try this improv-inspired exercise:   “Last Word, First Word” One person starts with a simple sentence. Example: “Our team is growing fast.” The next person must start their sentence with the last word of the previous sentence. Example: “Fast changes require clear communication.” Keep going around, building off each other's words. Notice how this forces people to really listen and build on what's being said—just like in a strong, empathetic workplace. Why does this work? Because it shifts conversations from waiting to speak to actively responding. And that's where trust starts.   Journal Prompt: Who on your team might be feeling unheard? What's one small way you can make space for their voice this week? Write it down—and take action.   If you're interested in taking one small action right now, you can check out our newest freebie, The Empathy Cheat Sheet here. Break out this 3-part list of helpful phrases before heading into any conversation or meeting, responding to an email, or hosting a one-on-one call.   No, You Hang Up First (Let's Keep Connecting) Did today's episode resonate with you? Leave us a review sharing your favorite insight and we'll send you a free signed copy of I See You! A Leader's Guide to Energizing Your Team through Radical Empathy. Have another question that we can answer? Leave us a Speakpipe audio clip and we'll answer it in an upcoming episode. Don't want to miss another episode? If you're a Spotify listener, find our show here and click “Follow.” If you're an Apple Podcast listener, click here and make sure to hit “+Follow.” Want access to a bunch of free resources for your work life? This is your personal jackpot that gives you access to the frameworks that help us thrive both personally and professionally. Whether you're trying to improve your daily routine, flesh out an idea that you've had for quite some time, or want to add more play into your day - these resources have got your back. Want 2 emails a week from us? One with a quick tip you can implement right away to enhance your personal and/or professional lives & one of our famous F.A.I.L. Fourward Friday newsletters? Subscribe here. Connect with Erin Diehl x improve it! Erin's website Erin's Instagram Erin's TikTok Erin's LinkedIn improve it!'s website improve it!'s Instagram

Diversity, Equity, and Inclusion (DEI) programs have been a driving force behind innovation, employee retention, and workplace culture—but now, many companies are slashing these initiatives, leaving employees feeling unseen, unheard, and disconnected. In this solo episode of Workday Playdate, Erin dives into the corporate DEI backslide and the very real consequences of these cutbacks. But she's not here to dwell on the problem—she's here to talk solutions. And here's the twist: one of the most effective (and unexpected) ways to rebuild belonging, inclusion, and collaboration might just come from the world of improv. From psychological safety to leadership development, Erin unpacks how improv training fosters trust, empathy, and innovation in the workplace—and why now, more than ever, companies need to rethink how they create cultures where people thrive. Here's what's inside: Why Cutting DEI is a Costly Mistake—Real data on how eliminating DEI initiatives is impacting businesses and employees. The Power of Psychological Safety—How companies with inclusive cultures see stronger performance, engagement, and retention. How Improv Training Fills in the Gaps—The science behind “Yes, And,” active listening, and collaboration as tools for belonging. Case Study: Improv in Action—A real-world success story of how improv training transformed workplace culture. Your Playful Challenge—A simple improv-inspired exercise to help foster more inclusion at work today. No, you hang up first… If this episode resonated with you, Erin wants to hear from you! Share your biggest takeaway, your own DEI experiences, or how you're bringing more empathy and inclusion into your workplace. And if you're ready to take the next step, grab a copy of I See You! or bring improv-based training to your team. Let's create workplaces where people feel valued, seen, and empowered. And if you're interested in taking one small action right now, you can check out our newest freebie, The Empathy Cheat Sheet, here. It's a 3-part list of helpful phrases you can use before heading into any conversation or meeting, responding to an email, or hosting a one-on-one call. Also, here's a link to the Kelly Scullin episode that Erin mentioned in today's episode: Episode 96: How American Marketing Association Created a Company Culture Centered Around Yes, And with Kelly Scullin.   No, You Hang Up First (Let's Keep Connecting) Did today's episode resonate with you? Leave us a review sharing your favorite insight and we'll send you a free signed copy of I See You! A Leader's Guide to Energizing Your Team through Radical Empathy. Have another question that we can answer? Leave us a Speakpipe audio clip and we'll answer it in an upcoming episode. Don't want to miss another episode? If you're a Spotify listener, find our show here and click “Follow.” If you're an Apple Podcast listener, click here and make sure to hit “+Follow.” Want access to a bunch of free resources for your work life? This is your personal jackpot that gives you access to the frameworks that help us thrive both personally and professionally. Whether you're trying to improve your daily routine, flesh out an idea that you've had for quite some time, or want to add more play into your day - these resources have got your back. Want 2 emails a week from us? One with a quick tip you can implement right away to enhance your personal and/or professional lives & one of our famous F.A.I.L. Fourward Friday newsletters? Subscribe here.   Connect with Erin Diehl x improve it! Erin's website Erin's Instagram Erin's TikTok Erin's LinkedIn improve it!'s website improve it!'s Instagram

You care about your people, but leadership can feel like an uphill battle—burnout, disengagement, awkward silences. Sound familiar? Enter: Radical Empathy. In today's Workday Playdate “Snack,” Erin gives you a quick-win improv activity that you can try in your next meeting: 1.     Pair up your team members (or do this in a group!). 2.     One person starts making simple movements—raising an arm, nodding, shifting posture. 3.     The other person mirrors those movements exactly, as if they were a reflection. 4.     Switch roles after a minute. 5.     Debrief with the question: “How did it feel to be fully seen and in sync with someone else?” Boom. Instant connection. Try it and watch what shifts. For more, grab Erin's book I See You! or book our Empathetic Leader Keynote. Journal Prompt Who on your team might be feeling unseen? How can you acknowledge them today? If you're interested in taking one small action right now, you can check out our newest freebie, The Empathy Cheat Sheet here. Break out this 3-part list of helpful phrases before heading into any conversation or meeting, responding to an email, or hosting a one-on-one call.   No, You Hang Up First (Let's Keep Connecting) Did today's episode resonate with you? Leave us a review sharing your favorite insight and we'll send you a free signed copy of I See You! A Leader's Guide to Energizing Your Team through Radical Empathy. Have another question that we can answer? Leave us a Speakpipe audio clip and we'll answer it in an upcoming episode. Don't want to miss another episode? If you're a Spotify listener, find our show here and click “Follow.” If you're an Apple Podcast listener, click here and make sure to hit “+Follow.” Want access to a bunch of free resources for your work life? This is your personal jackpot that gives you access to the frameworks that help us thrive both personally and professionally. Whether you're trying to improve your daily routine, flesh out an idea that you've had for quite some time, or want to add more play into your day - these resources have got your back. Want 2 emails a week from us? One with a quick tip you can implement right away to enhance your personal and/or professional lives & one of our famous F.A.I.L. Fourward Friday newsletters? Subscribe here. Connect with Erin Diehl x improve it! Erin's website Erin's Instagram Erin's TikTok Erin's LinkedIn improve it!'s website improve it!'s Instagram

Think empathy is just a “soft skill”? Think again. It's your leadership superpower—one that builds trust, fuels innovation, and keeps teams engaged. But here's the kicker: real empathy isn't just about feeling—it's about leading with it. In this episode of Workday Playdate, Erin takes you beyond the pages of her book I See You! A Leader's Guide to Energizing Your Team through Radical Empathy to unpack the ripple effect it's had on leaders, teams, and workplaces over the past year. From boardrooms to book clubs, keynote stages to personal breakthroughs, this book has sparked real change—and today, Erin's sharing the stories that prove it. Here's what's inside: Why Empathy is a Leadership Game-Changer—According to Harvard Business Review, empathetic leaders drive higher trust, innovation, and employee satisfaction. The iDiehl Day Framework—One simple shift that increased a team's productivity by 20%. From South Carolina to Tokyo—How I See You! made its way into the hands of thought leaders like Gabby Bernstein and global teams navigating burnout. How Writing This Book Changed Everything—From trusting her voice to realizing this message belongs to you—the leaders making an impact. A Practical Empathy Exercise—One small step to bring more radical empathy into your workday right now. A Quick Favor… If you've read I See You! or been inspired by this episode, Erin wants to hear from you! Send a note, share your story, and let's keep the empathy ripple effect going. And if you haven't grabbed your copy yet—what are you waiting for? It's time to put empathy into action. So, grab your coffee, tea, or whatever fuels your inner rockstar, and let's dive in. Because every workday is a playdate waiting to happen! Listen now to start leading with radical empathy. And if you're interested in taking one small action right now, you can check out our newest freebie, The Empathy Cheat Sheet, here. It's a 3-part list of helpful phrases you can use before heading into any conversation or meeting, responding to an email, or hosting a one-on-one call.   No, You Hang Up First (Let's Keep Connecting) Did today's episode resonate with you? Leave us a review sharing your favorite insight and we'll send you a free signed copy of I See You! A Leader's Guide to Energizing Your Team through Radical Empathy. Have another question that we can answer? Leave us a Speakpipe audio clip and we'll answer it in an upcoming episode. Don't want to miss another episode? If you're a Spotify listener, find our show here and click “Follow.” If you're an Apple Podcast listener, click here and make sure to hit “+Follow.” Want access to a bunch of free resources for your work life? This is your personal jackpot that gives you access to the frameworks that help us thrive both personally and professionally. Whether you're trying to improve your daily routine, flesh out an idea that you've had for quite some time, or want to add more play into your day - these resources have got your back. Want 2 emails a week from us? One with a quick tip you can implement right away to enhance your personal and/or professional lives & one of our famous F.A.I.L. Fourward Friday newsletters? Subscribe here. Connect with Erin Diehl x improve it! Erin's website Erin's Instagram Erin's TikTok Erin's LinkedIn improve it!'s website improve it!'s Instagram

Welcome to Workday Playdate—new name, same mission, more fun! If you're a leader looking to energize your team, you're in the right place.   You care about your people, but leadership can feel like an uphill battle—burnout, disengagement, awkward silences. Sound familiar? Enter: Radical Empathy.   In today's Workday Playdate “Snack,” Erin gives you a quick win improv activity that you can try in your next meeting:   1. Ask: “What's been your biggest challenge this week?” 2. Listen. Repeat back what they said in your own words. 3. Say: “If I were in your shoes, I might feel… Does that resonate?”   Boom. Instant connection. Try it and watch what shifts.   For more, grab Erin's book I See You! or book our Empathetic Leader Keynote at learntoimproveit.com.   Journal Prompt Who on your team works hard but may not feel seen? How can you acknowledge them today?   If you're interested in taking one small action right now, you can check out our newest freebie, The Empathy Cheat Sheet here. Break out this 3-part list of helpful phrases before heading into any conversation or meeting, responding to an email, or hosting a one-on-one call.  No, You Hang Up First (Let's Keep Connecting) Did today's episode resonate with you? Leave us a review sharing your favorite insight and we'll send you a free signed copy of I See You! A Leader's Guide to Energizing Your Team through Radical Empathy. Have another question that we can answer? Leave us a Speakpipe audio clip and we'll answer it in an upcoming episode. Don't want to miss another episode? If you're a Spotify listener, find our show here and click “Follow.” If you're an Apple Podcast listener, click here and make sure to hit “+Follow.” Want access to a bunch of free resources for your work life? This is your personal jackpot that gives you access to the frameworks that help us thrive both personally and professionally. Whether you're trying to improve your daily routine, flesh out an idea that you've had for quite some time, or want to add more play into your day - these resources have got your back. Want 2 emails a week from us? One with a quick tip you can implement right away to enhance your personal and/or professional lives & one of our famous F.A.I.L. Fourward Friday newsletters? Subscribe here. Connect with Erin Diehl x improve it! Erin's website Erin's Instagram Erin's TikTok Erin's LinkedIn improve it!'s website improve it!'s Instagram  

Radical empathy in leadership isn't just a buzzword—it's a game-changer. But practicing it? That takes intention, self-awareness, and a willingness to evolve. In this episode of the improve it! Podcast, Erin sits down with Wendy Gonzalez to dive deep into what it truly means to lead with radical empathy. Wendy is the CEO at Sama and is passionate about building high-performing, high-functioning teams that develop and scale innovative, impactful technology. Wendy shares her bold philosophy of "firing yourself" annually—a practice that keeps leaders accountable to the ever-changing needs of their organizations. They break down the power of vulnerability, the necessity of introspection, and why stepping back doesn't mean stepping away. Wendy also reveals why natural curiosity is a superpower and how surrounding yourself with passionate people leads to greater impact. And in a moment of pure inspiration, she shares her personal purpose—raising good humans. If you're ready to rethink leadership, embrace change, and lead with more heart—this episode is for you. And if you're interested in taking one small action right now, you can check out our newest freebie, The Tomorrow Ready Checklist, here. Use this checklist to remember who you are, what you stand for, and what you actually want to spend your time doing.   No, You Hang Up First (Let's Keep Connecting) Did today's episode resonate with you? Leave us a review sharing your favorite insight and we'll send you a free signed copy of I See You! A Leader's Guide to Energizing Your Team through Radical Empathy. Have another question that we can answer? Leave us a Speakpipe audio clip and we'll answer it in an upcoming episode. Don't want to miss another episode? If you're a Spotify listener, find our show here and click “Follow.” If you're an Apple Podcast listener, click here and make sure to hit “+Follow.” Want access to a bunch of free resources for your work life? This is your personal jackpot that gives you access to the frameworks that help us thrive both personally and professionally. Whether you're trying to improve your daily routine, flesh out an idea that you've had for quite some time, or want to add more play into your day - these resources have got your back. Want 2 emails a week from us? One with a quick tip you can implement right away to enhance your personal and/or professional lives & one of our famous F.A.I.L. Fourward Friday newsletters? Subscribe here. Connect with Wendy Gonzalez Wendy's LinkedIn Connect with Erin Diehl x improve it! Erin's website Erin's Instagram Erin's TikTok Erin's LinkedIn improve it!'s website improve it!'s Instagram

Empathy at work (and outside of work) is simpler than you think, but that doesn't mean it's easy. In Episode 276 of the improve it! Podcast, Erin discusses why mastering empathy will unlock deeper connections, increase employee engagement, and give you more meaningful results. Erin gives you her 2-step shortcut for leading with empathy that you can bring to work tomorrow. She also gives you the deets on the improv game that you can play 100% of the time in your head to help you be more empathetic. If you're working on training your empathy muscles this year—this is the episode for you. And if you're interested in taking one small action right now, you can check out our newest freebie, The Tomorrow Ready Checklist, here. Use this checklist to remember who you are, what you stand for, and what you actually want to spend your time doing.   No, You Hang Up First (Let's Keep Connecting) Did today's episode resonate with you? Leave us a review sharing your favorite insight and we'll send you a free signed copy of I See You! A Leader's Guide to Energizing Your Team through Radical Empathy. Have another question that we can answer? Leave us a Speakpipe audio clip and we'll answer it in an upcoming episode. Don't want to miss another episode? If you're a Spotify listener, find our show here and click “Follow.” If you're an Apple Podcast listener, click here and make sure to hit “+Follow.” Want access to a bunch of free resources for your work life? This is your personal jackpot that gives you access to the frameworks that help us thrive both personally and professionally. Whether you're trying to improve your daily routine, flesh out an idea that you've had for quite some time, or want to add more play into your day - these resources have got your back. Want 2 emails a week from us? One with a quick tip you can implement right away to enhance your personal and/or professional lives & one of our famous F.A.I.L. Fourward Friday newsletters? Subscribe here. Connect with Erin Diehl x improve it! Erin's website Erin's Instagram Erin's TikTok Erin's LinkedIn improve it!'s website improve it!'s Instagram

What if the secret to empowering your team and reclaiming your day wasn't about setting more goals, but about leading with intention? Imagine turning your 'hot mess' moments into clear, purpose-driven leadership—this framework will show you how.   1. Self-Reflection: Know Your "Hot Mess" Moments Before you can set meaningful intentions, you need to identify where you are today. Effective leadership begins with self-awareness. Take time to reflect on your strengths, blind spots, and the patterns that hold you back. For instance, imagine a manager overwhelmed by endless meetings and tasks, only to end the day feeling unproductive. This "hot mess" state often stems from unclear priorities, not time management. To help uncover these habits, try the "Mirror, Mirror" improv exercise, where leaders mirror each other's actions to build awareness of how their behaviors impact their teams. Authentic leadership begins with understanding yourself—and research supports this, showing that self-aware leaders build trust and reduce employee turnover. 2. Define Clear and Purposeful Intentions Goals focus on what you want to achieve, but intentions emphasize how you want to show up along the way. Instead of setting a goal to "increase team communication," focus on an intention like "fostering a safe space where everyone feels heard." This shift to intention-driven leadership makes goals more sustainable. Use the "Yes, And" improv exercise to layer intentions onto your leadership goals. For example, if your goal is to improve one-on-one meetings, your intention could be to "build deeper trust during those conversations." Studies from Gallup reveal that leaders with a clear sense of purpose are significantly more effective at engaging their teams. 3. Turn Intentions into Actionable Plans Intentions are only impactful when paired with concrete steps. If your intention is to "lead with empathy," plan to check in with each team member weekly for 15 minutes. The "Obstacle Course" improv exercise is a playful way to practice this, as participants map out their intentions while navigating unexpected challenges. This highlights the importance of creating triggers—such as calendar reminders—to stay consistent. Studies on implementation intentions show that linking actions to specific cues boosts follow-through by 91%. When intentions translate into daily habits, leadership growth becomes inevitable. 4. Maintain Flexibility and Adaptability Leadership rarely goes as planned, so adaptability is key. When unexpected challenges arise—like a project derailing due to budget cuts—a flexible leader adjusts the execution while staying anchored in the original intention. The "New Choice" improv exercise demonstrates how to pivot in real-time while preserving your core purpose. Leaders who model resilience not only solve problems more effectively but also inspire innovation within their teams. Harvard Business Review reports that adaptable leadership leads to 30% higher innovation rates. 5. Reflect and Iterate: Progress, Not Perfection Finally, remember that intentions aren't "set it and forget it." Consistent reflection allows you to refine your approach. For example, a manager who struggles to mentor staff regularly may pivot to bi-weekly group mentoring sessions instead. Celebrate lessons learned with the "Failure Celebration" improv exercise, where leaders share moments of missed intentions, reframing them as growth opportunities. This iterative approach to intention setting boosts long-term leadership efficacy by normalizing progress over perfection, as highlighted by the Center for Creative Leadership. Final Thoughts By applying this five-step framework, you can unlock a new level of mindful leadership that empowers both yourself and your team. Pick one intention to focus on this week, and reflect each evening on how well you honored it. Share your progress on social media or within our improve it! community to inspire others. Intentional leaders create empowered teams—and this year, that leader can be you. If you're interested in taking one small action right now, you can check out our newest freebie, The Tomorrow Ready Checklist here. Use this checklist to remember who you are, what you stand for, and what you actually want to spend your time doing.   No, You Hang Up First (Let's Keep Connecting) Did today's episode resonate with you? Leave us a review sharing your favorite insight and we'll send you a free signed copy of I See You! A Leader's Guide to Energizing Your Team through Radical Empathy. Have another question that we can answer? Leave us a Speakpipe audio clip and we'll answer it in an upcoming episode. Don't want to miss another episode? If you're a Spotify listener, find our show here and click “Follow.” If you're an Apple Podcast listener, click here and make sure to hit “+Follow.” Want access to a bunch of free resources for your work life? This is your personal jackpot that gives you access to the frameworks that help us thrive both personally and professionally. Whether you're trying to improve your daily routine, flesh out an idea that you've had for quite some time, or want to add more play into your day - these resources have got your back. Want 2 emails a week from us? One with a quick tip you can implement right away to enhance your personal and/or professional lives & one of our famous F.A.I.L. Fourward Friday newsletters? Subscribe here.   Connect with Erin Diehl x improve it! Erin's website Erin's Instagram Erin's TikTok Erin's LinkedIn improve it!'s website improve it!'s Instagram

Vivian Acquah is paving the way for more inclusive and equitable workplaces. She's not just a DEI consultant; she's a force of nature dedicated to helping leaders like you create cultures where everyone belongs. As the founder of Amplify DEI, Vivian combines innovation, empathy, and practical tools to inspire lasting change. You can connect with her on LinkedIn at the link below and get ready to feel inspired. In this episode of the improve it! Podcast, Vivian and Erin get real about how to show up for your team and for yourself. They dive into everything from intention setting to the game-changing role of empathy in leadership. Vivian shares her journey of overcoming workplace discrimination—a story that's both heartbreaking and empowering—and how it fuels her mission to make DEI accessible and actionable. Erin and Vivian also explore how cutting-edge tools like virtual reality can enhance DEI training, plus practical ways you can foster inclusion right now. This is an episode you don't want to miss. But first, here are five nuggets of wisdom to take with you. 1. Start with Alignment Let's face it: leadership without alignment is like a GPS without a destination. Vivian stressed the importance of knowing your values and setting clear intentions. When your actions match your mission, you're not just leading—you're inspiring. This is your reminder to check in with yourself: Are your actions in sync with your why? 2. Empathy: Your Leadership Superpower Empathy isn't fluff—it's the glue that holds inclusive teams together. Vivian shared how putting yourself in someone else's shoes builds trust and connection. It's about listening, validating, and creating space for others to thrive. If you're not leaning into empathy, you're missing the secret sauce of great leadership. 3. Think Outside the Box with Virtual Reality Imagine walking in someone else's shoes—literally. Vivian blew my mind with how virtual reality can immerse people in diverse experiences, making DEI concepts hit home on a deeper level. This isn't just tech for tech's sake; it's a tool to spark real understanding and action. 4. Mistakes Are the Price of Progress Here's the truth: you're going to mess up. And that's okay. Vivian reminded us that mistakes are opportunities to grow, not reasons to stop. When you create a safe space for open dialogue, you empower your team to tackle tough topics head-on. Progress, not perfection, is the goal. 5. DEI is Everyone's Job DEI isn't just a box to check or something for HR to handle. It's a collective responsibility. Vivian's practical tools—like conversation cards—make it easier to engage your team in meaningful discussions. The future of DEI is about showing up, staying committed, and adapting as we learn. Final Thoughts This episode is packed with tools, tips, and truth bombs to help you lead with more intention and impact. Vivian's insights remind us that creating inclusive workplaces isn't just the right thing to do—it's the smart thing to do. By embracing alignment, empathy, and innovation, you can inspire your team and make real change happen. If you're interested in taking one small action right now, you can check out our newest freebie, The Tomorrow Ready Checklist here. Use this checklist to remember who you are, what you stand for, and what you actually want to spend your time doing.   No, You Hang Up First (Let's Keep Connecting) Did today's episode resonate with you? Leave us a review sharing your favorite insight and we'll send you a free signed copy of I See You! A Leader's Guide to Energizing Your Team through Radical Empathy. Have another question that we can answer? Leave us a Speakpipe audio clip and we'll answer it in an upcoming episode. Don't want to miss another episode? If you're a Spotify listener, find our show here and click “Follow.” If you're an Apple Podcast listener, click here and make sure to hit “+Follow.” Want access to a bunch of free resources for your work life? This is your personal jackpot that gives you access to the frameworks that help us thrive both personally and professionally. Whether you're trying to improve your daily routine, flesh out an idea that you've had for quite some time, or want to add more play into your day - these resources have got your back. Want 2 emails a week from us? One with a quick tip you can implement right away to enhance your personal and/or professional lives & one of our famous F.A.I.L. Fourward Friday newsletters? Subscribe here. Connect with Vivian Acquah Vivian's LinkedIn Vivian's Amplify DEI Cards. Use promo code AMP2025MK10 for a 10% off discount at checkout. Vivian's website Connect with Erin Diehl x improve it! Erin's website Erin's Instagram Erin's TikTok Erin's LinkedIn improve it!'s website improve it!'s Instagram

Are you stuck in the endless loop of overthinking? Maybe you've rewritten the same email five times, hesitated to act on a great idea, or turned your to-do list into a novel. Overthinking doesn't just waste time—it keeps you from living fully. In today's episode, Erin tackles how to break free from the analysis paralysis and take intentional, meaningful steps forward. Here's what you need to know: 1. The Problem with Overthinking Overthinking might feel like preparation, but it often paralyzes us instead. As Erin discusses in the episode, overthinking shows up as rehearsing perfect outcomes, hesitating to act, and losing momentum. It's like being in an improv scene where second-guessing kills the energy. For leaders, this habit can hold back both personal progress and team performance. Life, like improv, doesn't follow a script, and trying to control every detail often leads to frustration rather than fulfillment. 2. Start with Your “Why” The first step in simplifying your intentions is finding your purpose. Erin compares this to an improv game where you identify the core idea driving the scene. By clarifying what truly matters to you, you can focus on meaningful goals. Try this exercise: If your life were a play, what would the main character (you!) want to accomplish in this act? By anchoring your goals in purpose, you'll cut through distractions and stay aligned with what's most important. 3. Focus on 1–3 Key Areas One major takeaway from the episode is the power of focus. Just as too many ideas on stage can ruin an improv scene, too many goals can dilute your energy. Erin recommends choosing 1–3 focus areas that align with your “why.” For example, you might prioritize improving relationships, advancing professionally, or nurturing self-care. By narrowing your focus, you'll achieve clarity and make meaningful progress without feeling overwhelmed. 4. Break Goals into Micro-Actions Big goals can feel daunting, but breaking them into micro-actions makes them manageable. In improv, scenes are built line by line—and your goals should work the same way. If your intention is better self-care, start with small, actionable steps, like setting aside five minutes daily to stretch or meditate. Progress builds momentum, and every small win moves you closer to your larger vision. 5. Progress Over Perfection Finally, embrace the improv mindset of progress over perfection. No one delivers the perfect scene every time, and no one achieves their goals without a few missteps. Celebrate small wins along the way and view challenges as opportunities to pivot. In the episode, Erin shares an exercise to overcome mental blocks: shout out the first word that comes to mind to break the cycle of overthinking. It's a simple, effective way to get unstuck and take action. Final Thoughts Overthinking keeps us in our heads, but action moves us forward. Simplifying your intentions is about doing what matters most. Today, take one intention you've been overthinking and break it into the simplest, smallest action you can take. Whether it's sending an email, jotting down your goals, or taking a five-minute breather, start now. Remember, the magic happens when you leap. What's your first step? Share your intention with Erin by tagging her on Instagram (@itserindiehl) or sending an email (info@learntoimproveit.com). Let's keep each other accountable as we make 2025 the year of progress over perfection. If you're interested in a bank of free resources to set intentions and work towards your goals on a daily basis this year – you can check out our freebies here.   No, You Hang Up First (Let's Keep Connecting) Did today's episode resonate with you? Leave us a review sharing your favorite insight and we'll send you a free signed copy of I See You! A Leader's Guide to Energizing Your Team through Radical Empathy. Have another question that we can answer? Leave us a Speakpipe audio clip and we'll answer it in an upcoming episode. Don't want to miss another episode? If you're a Spotify listener, find our show here and click “Follow.” If you're an Apple Podcast listener, click here and make sure to hit “+Follow.” Want access to a bunch of free resources for your work life? This is your personal jackpot that gives you access to the frameworks that help us thrive both personally and professionally. Whether you're trying to improve your daily routine, flesh out an idea that you've had for quite some time, or want to add more play into your day - these resources have got your back. Want 2 emails a week from us? One with a quick tip you can implement right away to enhance your personal and/or professional lives & one of our famous F.A.I.L. Fourward Friday newsletters? Subscribe here. Show Links Purchase I See You! A Leader's Guide to Energizing Your Team through Radical Empathy here and the Resource Guidebook that was built in conjunction with it here. Connect with Erin Diehl x improve it! Erin's website Erin's Instagram Erin's TikTok Erin's LinkedIn improve it!'s website improve it!'s Instagram

Imposter syndrome—two words that can stop even the most ambitious professionals in their tracks. But what if we told you that it's not a roadblock, but a signal of growth? In today's episode, Erin sits down with the inspiring Victoria Jenn Rodriguez to flip the script on imposter syndrome. Victoria reveals why feeling like an imposter can actually be a good thing, and shares powerful strategies for overcoming self-doubt while leveling up in life and work. Here are five standout lessons from Erin's convo with Victoria: 1. Imposter Syndrome is a Sign of Growth Victoria Jenn reframes imposter syndrome as a cause for celebration rather than concern. Experiencing self-doubt often means you are stepping into spaces that challenge you, stretch you, and encourage growth. She highlights how even high-profile figures like Michelle Obama and Jennifer Lopez have publicly acknowledged grappling with imposter syndrome, proving that these feelings are universal. 2. Recognizing the Signs Victoria Jenn outlines key indicators of imposter syndrome, such as feeling like a fraud despite your accomplishments, attributing success to luck, or dismissing significant achievements as "no big deal." These symptoms can manifest as constant anxiety about failing or feeling undeserving of your role. She encourages listeners to acknowledge these feelings as valid, but to challenge them by reflecting on the hard work and dedication that led to their success. 3. External Factors Amplify Imposter Syndrome Erin and Victoria's discussion touches on how societal pressures and unique challenges—especially for women and women of color—can intensify imposter syndrome. Victoria Jenn emphasizes the added complexity of biological factors, such as hormonal fluctuations, postpartum, or perimenopause, which can exacerbate self-doubt. She reassures listeners that these feelings are not only normal, but also a testament to their ambition and resilience. 4. The Power of the "Don't Panic Framework" To combat imposter syndrome, Victoria Jenn introduces her Don't Panic Framework, starting with self-awareness. She encourages identifying situations that trigger self-doubt and addressing them head-on. A standout strategy is building a “Badassery Committee”—a trusted group of 5-7 supporters who remind you of your worth and accomplishments. She also emphasizes the importance of mirror self-talk to internalize confidence and view yourself as the person you aspire to become. 5. Consistency Breeds Confidence Victoria shares her personal journey of overcoming imposter syndrome while launching her podcast. Despite initial fears and doubts, she committed to taking consistent action. This approach not only led to measurable success, including 11 million impressions and interviews with notable figures, but also reinforced her belief in her abilities. Her advice is clear: keep showing up, even when it feels uncomfortable. Progress and consistency will ultimately dispel feelings of inadequacy. Victoria's insights serve as a powerful reminder that imposter syndrome is not a limitation, but a stepping stone. By celebrating growth, challenging self-doubt, and leaning into supportive communities, we can all rise to meet our fullest potential. Listen to the full episode to discover how to transform imposter syndrome into your greatest ally. Final Thoughts Imposter syndrome doesn't stand a chance when you've got the right tools, mindset, and support system in place. Thanks to Victoria's empowering insights, it's clear that those feelings of self-doubt are just growing pains on the path to greatness. So, the next time you feel like an imposter, remember: you're not just in the room—you belong there. If this episode left you feeling inspired, uplifted, or ready to tackle your own imposter syndrome, we'd love to hear about it! Head over to Apple Podcasts and leave us a review—it's a small action that makes a big impact, helping us reach more ambitious listeners just like you.   No, You Hang Up First (Let's Keep Connecting) Did today's episode resonate with you? Leave us a review sharing your favorite insight and we'll send you a free signed copy of I See You! A Leader's Guide to Energizing Your Team through Radical Empathy. Have another question that we can answer? Leave us a Speakpipe audio clip and we'll answer it in an upcoming episode. Don't want to miss another episode? If you're a Spotify listener, find our show here and click “Follow.” If you're an Apple Podcast listener, click here and make sure to hit “+Follow.” Want 2 emails a week from us? One with a quick tip you can implement right away to enhance your personal and/or professional lives & one of our famous F.A.I.L. Fourward Friday newsletters? Subscribe here. Show Links Purchase I See You! A Leader's Guide to Energizing Your Team through Radical Empathy here and the Resource Guidebook that was built in conjunction with it here. Connect with Victoria Jenn Rodriguez Victoria's website Victoria's LinkedIn Victoria's podcast: Banking On Cultura Victoria's Instagram Connect with Erin Diehl x improve it! Erin's website Erin's Instagram Erin's TikTok Erin's LinkedIn improve it!'s website improve it!'s Instagram  

What if the key to thriving under pressure was simpler than you thought? In today's episode, Erin tackles one of the toughest challenges leaders face: staying positive and intentional during high-pressure situations. Whether you're leading a team through tight deadlines or navigating unpredictable circumstances, this episode offers actionable insights to help you lead with clarity and joy.  Below are five key takeaways from the episode, giving you the tools to transform stress into an opportunity for intentional leadership: 1. Set the Stage: Define Your Leadership "Why" Intentional leadership starts with purpose. Leaders who act with clarity instead of reacting impulsively create stronger, more engaged teams. Research by Gallup shows that 70% of employee engagement is directly tied to the quality of their manager. Setting a clear "why" can transform mundane tasks into meaningful contributions. During the launch of I See You!, the improve it! team dedicated time to align their purpose with their goals. This exercise not only reinforced the mission, but energized their efforts as well--proving that purpose-driven leadership fosters both morale and productivity. Actionable Tip: Reflect on your "why" as a leader and how it aligns with your team's objectives. Share this vision during team meetings to build a sense of collective purpose. 2. Spark Joy: Lead with Empathy and Creativity Leadership isn't just about getting things done—it's about creating an environment where your team feels joyful and valued. Studies from Harvard Business Review reveal that joyful employees are 20% more productive. Simple actions, like celebrating small wins or infusing creativity into routines, can make a big difference. Erin's team's decision to hold a goal-setting session by the Charleston waterfront exemplifies how changing the environment and mindset can spark inspiration. A surprise visit from a ladybug became a symbolic moment, reminding them that joy leads to serendipitous success. Actionable Tip: Incorporate small rituals of joy, such as sharing weekend highlights on Slack or starting meetings with a funny meme, to boost team morale. 3. Master Goal-Setting: Move from Vision to Action Effective leaders bridge the gap between vision and execution through structured goal-setting. The SMART framework (Specific, Measurable, Achievable, Relevant, Time-bound) is a proven method, with a 42% higher success rate, according to a study by Dominican University of California. During the I See You! book launch, Erin and her team set an ambitious goal of reaching 10,000 readers—a target that was both measurable and aligned with our purpose. Naming their ladybug "OprahGabby2024" and creating a hashtag around it infused fun and focus into this vision. Actionable Tip: Start your week by setting one SMART goal for yourself and your team. Break it down into smaller tasks and track progress. 4. Overcome Leadership Challenges with Intention Leadership is not without hurdles, from burnout to team conflicts. The key to overcoming these challenges lies in staying intentional. Tools like mindfulness practices and feedback loops can keep leaders grounded and connected to their teams. At improve it!, Erin and her team regularly set monthly intentions and check in with team members to understand their needs. This consistent effort fosters psychological safety and reduces resistance to change. Actionable Tip: Schedule a 10-minute reflection session at the end of each day to assess wins and areas for improvement. This practice helps maintain focus and adaptability. 5. Commit to a 30-Day Leadership Challenge Small, intentional actions compound over time, creating significant impact. In the episode, Erin encourages listeners to commit to a 30-day leadership challenge—such as starting meetings with gratitude or setting weekly SMART goals—to build positive habits. These practices improve team morale, engagement, and productivity, one step at a time. Actionable Tip: Choose one intentional leadership practice to implement over the next 30 days. Track your progress and share your experience with your team to inspire collective growth. Final Thoughts Intentional leadership is a journey, not a destination. By focusing on purpose, sparking joy, setting clear goals, and addressing challenges with intention, you can lead your team to thrive under pressure. As we learned from our community question, maintaining positivity starts with the small, deliberate choices we make every day.   Ready to take the next step? Download our free guide, 100 Non-Cheesy Icebreakers, or grab your copy of I See You! to dive deeper into intentional leadership. Don't forget to join our upcoming Intention Setting Workshop on January 16th—use code “improveitpeeps” for 20% off. Let's lead with joy and purpose, together.   No, You Hang Up First (Let's Keep Connecting) Did today's episode resonate with you? Leave us a review sharing your favorite insight and we'll send you a free signed copy of I See You! A Leader's Guide to Energizing Your Team through Radical Empathy. Have another question that we can answer? Leave us a Speakpipe audio clip and we'll answer it in an upcoming episode. Don't want to miss another episode? If you're a Spotify listener, find our show here and click “Follow.” If you're an Apple Podcast listener, click here and make sure to hit “+Follow.” Want 2 emails a week from us? One with a quick tip you can implement right away to enhance your personal and/or professional lives & one of our famous F.A.I.L. Fourward Friday newsletters? Subscribe here. Show Links Purchase I See You! A Leader's Guide to Energizing Your Team through Radical Empathy here and the Resource Guidebook that was built in conjunction with it here. Connect with Erin Diehl x improve it! Erin's website Erin's Instagram Erin's TikTok Erin's LinkedIn improve it!'s website improve it!'s Instagram

2024 was a year of radical insights, heartfelt stories, and transformative lessons in leadership—and we're wrapping it all up with a bang! If you're ready to relive the top moments that took your leadership game from ‘meh' to magnificent, buckle up because this isn't just a recap; it's your ultimate guide to starting 2025 stronger, more inspired, and more intentional than ever before.   In this post, we're summarizing the five most impactful takeaways from our top episodes, as shared by the incredible improve it! team. Whether you're leading in the boardroom or in your day-to-day life, these insights will equip you with tools to approach 2025 with confidence, clarity, and, of course, a dash of joy. Let's dive in! 1. Top Takeaways from Our Favorite Episodes The improve it! team shared their favorite episodes of 2024, each packed with wisdom and heart. Marketing Manager Nicole loved Episode 219 with Rha Goddess, where we explored purpose and career fulfillment. VP of Client Experience Jenna highlighted the inspiring Episode 236 with Jaime Raines, sharing insights on navigating the workplace as a transgender individual. Podcast Manager Rachel praised Episode 254 with Dr. Romie, whose mindfulness techniques helped us tackle stress with clarity and calm. As for Erin, her heart belongs to Episode 258 with Dr. Darnyell Jervey Harmon, whose abundance mindset advice reignited her confidence and purpose. These episodes reminded us to lead with empathy, authenticity, and joy. 2. Lessons from 52 Episodes and a Global Audience This year, we produced 52 episodes—12 solo shows and conversations with nine authors, nine podcast hosts, and even a sketch character (yours truly)! Our podcast also helped launch Erin's book, I See You!, and expanded our Spotify presence by an incredible 145%. With listeners in 28 countries, we're grateful to remain in the top 1% of podcasts globally. These milestones prove the power of investing in personal growth and connection. 3. Listener Engagement: The Heart of improve it! Our listeners—yes, you—are the lifeblood of this community. From your heartfelt Speakpipe messages to the thoughtful questions and goals you share, your engagement inspires every episode. The improve it! newsletter also became a hub for deeper connection. If you haven't joined yet, sign up here to stay in the loop and keep the conversation going! 4. Big Wins and What's Next Looking back, our year was defined by growth and intention. We gained clarity on our mission to help leaders thrive and introduced monthly themes inspired by I See You!. Looking ahead, we're bringing in more amazing guests, live interviews, and stories close to my heart—all with an improv twist. Plus, our involvement with meaningful charities will amplify our mission to lead with purpose. 5. Your 2025 Leadership Challenge As we gear up for the new year, Erin challenges you to embrace an intentional leadership practice. Whether it's starting meetings with gratitude, setting SMART goals, or reflecting daily on your growth, small steps lead to big changes. Let's make 2025 a year of abundance, connection, and joy—together. Final Thoughts Thank you for being part of this journey. Here's to another year of learning, laughing, and leading—improve it! style. Don't forget to check out the full episode, and let's keep improving, one improv-inspired insight at a time!   No, You Hang Up First (Let's Keep Connecting) Did today's episode resonate with you? Leave us a review sharing your favorite insight and we'll send you a free signed copy of I See You! A Leader's Guide to Energizing Your Team through Radical Empathy. Have another question that we can answer? Leave us a Speakpipe audio clip and we'll answer it in an upcoming episode. Don't want to miss another episode? If you're a Spotify listener, find our show here and click “Follow.” If you're an Apple Podcast listener, click here and make sure to hit “+Follow.” Want 2 emails a week from us? One with a quick tip you can implement right away to enhance your personal and/or professional lives & one of our famous F.A.I.L. Fourward Friday newsletters? Subscribe here. Show Links Purchase I See You! A Leader's Guide to Energizing Your Team through Radical Empathy here and the Resource Guidebook that was built in conjunction with it here. Connect with Erin Diehl x improve it! Erin's website Erin's Instagram Erin's TikTok Erin's LinkedIn improve it!'s website improve it!'s Instagram

What if the seeds you plant today could transform the world tomorrow? In today's episode, Justin Jones-Fosu challenges leaders to leave their "home base," embrace curiosity, and cultivate inclusion to create real impact—at work and beyond. Justin Jones-Fosu, founder of Work. Meaningful., joins Erin to share powerful lessons about leadership, communication, and humanity. Drawing from his personal story and years of experience, Justin teaches leaders how to navigate challenging conversations while fostering a sense of belonging and purpose. Whether you're a seasoned leader or someone looking to improve team dynamics, this episode is packed with actionable insights and strategies to create more meaningful, inclusive workplaces. Here are the 5 main takeaways from Erin's conversation with Justin: 1. Leave Your Home Base Justin's mother taught him the importance of experiencing diverse perspectives. Leaders must step outside their comfort zones to understand and connect with others. 2. Plant Seeds That Last Leadership is a long-term investment. The actions you take and values you demonstrate today will impact people's lives, even years down the road. 3. Embrace the Power of Three Instead of surface-level conversations, ask three probing questions to deepen understanding and help others feel truly heard and valued. 4. Challenge Your Perspective Justin introduced the "Circles of Grace Challenge," encouraging leaders to intentionally engage with ideas and people they might not align with to build empathy and broaden their worldview. 5. Lead with Curiosity, Not Conclusions Avoid assumptions during difficult conversations. Approach with curiosity by asking questions and truly listening to uncover different perspectives. Conclusion Justin's insights remind us that meaningful leadership goes beyond results—it's about cultivating relationships, broadening perspectives, and creating a lasting impact. By stepping outside our comfort zones and practicing deep listening, leaders can foster teams where everyone feels seen, valued, and empowered to contribute their best. If this episode spoke to you, we'd love for you to share it with someone who may benefit from its insights. Send the link to this episode in a text/email while you're thinking about it. :)   No, You Hang Up First (Let's Keep Connecting) Did today's episode resonate with you? Leave us a review sharing your favorite insight from Justin and we'll send you a free signed copy of I See You! A Leader's Guide to Energizing Your Team through Radical Empathy. Have another question that we can answer? Leave us a Speakpipe audio clip and we'll answer it in an upcoming episode. Don't want to miss another episode? If you're a Spotify listener, find our show here and click “Follow.” If you're an Apple Podcast listener, click here and make sure to hit “+Follow.” Want 2 emails a week from us? One with a quick tip you can implement right away to enhance your personal and/or professional lives & one of our famous F.A.I.L. Fourward Friday newsletters? Subscribe here. Show Links Purchase I See You! A Leader's Guide to Energizing Your Team through Radical Empathy here and the Resource Guidebook that was built in conjunction with it here.  Connect with Justin Jones-Fosu Justin's LinkedIn Justin's company website: Work. Meaningful. Justin's personal website  Connect with Erin Diehl x improve it! Erin's website Erin's Instagram Erin's TikTok Erin's LinkedIn improve it!'s website improve it!'s Instagram

Did you know that you negotiate every single day—and not just in boardrooms or sales meetings? From discussing PTO with your boss to deciding dinner plans with your partner, negotiation is everywhere. But how often do we approach these conversations with strategy and confidence? In this episode of the Improve It! Podcast, Erin uncovers the secrets to navigating everyday negotiations with expert Kwame Christian. Kwame Christian is a renowned negotiation expert, speaker, and author, with years of experience helping individuals and organizations navigate difficult conversations with confidence. He is the Director of the American Negotiation Institute and the author of the acclaimed book Finding Confidence in Conflict. Here are 5 of our favorite takeaways from the conversation: 1. Negotiation Is Everywhere Kwame challenges listeners to recognize that negotiation happens far beyond formal boardroom settings. Whether asking for time off, resolving workplace conflicts, or navigating personal relationships, we negotiate daily. Becoming aware of these moments is the first step toward mastering them. P.S. - If you're interested in learning more about negotiation from top experts in the field, try this episode on for size: Episode 231: Ready to Negotiate Like a Pro in High-Stake Conversations? Tune in with FBI Insider Chris Voss 2. The Compassionate Curiosity Framework Kwame introduces a simple yet effective three-step method for approaching challenging conversations: 1.     Acknowledge and Validate Emotions: Lower emotional tension by recognizing the other person's feelings. 2.     Get Curious with Compassion: Ask open-ended questions to build trust and gather information. 3.     Joint Problem Solving: Collaborate to find mutually beneficial solutions. 3. Emotion Management is Key During the role-play, Kwame demonstrated how validating emotions helps de-escalate tension and fosters a more productive dialogue. For example, he acknowledged Erin's hypothetical frustrations about PTO limits, which set the stage for a constructive discussion. 4. Curiosity Builds Trust By asking open-ended questions with genuine curiosity, you gain valuable insights and strengthen relationships. Kwame's approach emphasized the importance of tone and empathy to keep conversations on track and uncover win-win opportunities. 5. Practice Makes Perfect Role-playing challenging scenarios, as Erin and Kwame did, is a practical way to build confidence and refine your negotiation skills. Kwame's advice? Push yourself to handle even the most unreasonable counterpart with calmness and clarity. Conclusion This episode is a masterclass in handling difficult conversations with grace and effectiveness. Kwame Christian's Compassionate Curiosity framework is a game-changer for anyone looking to improve their negotiation skills, whether at work or home. If you loved this episode and know someone who might benefit from it, please share it by copying the link and sending them a quick text/email. Sharing is caring!     No, You Hang Up First (Let's Keep Connecting) Did today's episode resonate with you? Leave us a review sharing your favorite insight from Kwame and we'll send you a free signed copy of I See You! A Leader's Guide to Energizing Your Team through Radical Empathy. Have another question that we can answer? Leave us a Speakpipe audio clip and we'll answer it in an upcoming episode. Don't want to miss another episode? If you're a Spotify listener, find our show here and click “Follow.” If you're an Apple Podcast listener, click here and make sure to hit “+Follow.” Want 2 emails a week from us? One with a quick tip you can implement right away to enhance your personal and/or professional lives & one of our famous F.A.I.L. Fourward Friday newsletters? Subscribe here.  Show Links Purchase I See You! A Leader's Guide to Energizing Your Team through Radical Empathy here and the Resource Guidebook that was built in conjunction with it here. Connect with Kwame Christian Kwame's company website Kwame's LinkedIn Kwame's podcast: Negotiate Anything Kwame's books: How to Have Difficult Conversations About Race: Practical Tools for Necessary Change in the Workplace and Beyond & Finding Confidence in Conflict: How to Negotiate Anything and Live Your Best Life  Connect with Erin Diehl x improve it! Erin's website Erin's Instagram Erin's LinkedIn improve it!'s website improve it!'s Instagram  

What if the success of your team hinged on a single, powerful choice: which wolf you feed? Inside every leader lies the potential to cultivate either chaos and confusion or unity and inspiration. The secret? A clear, compelling vision that your team not only understands but wholeheartedly embraces. In this episode of the improve it! Podcast, Erin delves into the transformative power of vision-setting for leaders. Borrowing wisdom from the story of the Two Wolves, she explores how leaders can shape their team's trajectory by fostering a vision rooted in hope and purpose. Whether you're leading a small group or steering an entire organization, this episode equips you with actionable steps to craft a vision that inspires action, fuels alignment, and drives long-term success. Below, are five key takeaways from the episode if reading is more your jam than listening—it can act as your roadmap to feeding the right wolf and unlocking the full potential of your team: 1. Start with the ‘Why' Every compelling vision starts with a purpose. Erin discusses how a strong vision isn't just motivational; it's a strategic foundation for success. Using real-life examples, Erin illustrates how top-down, uninspiring visions (think jargon-filled monologues from “Chad the Boss”) fail to connect with teams. By contrast, involving your team in the vision-setting process ensures alignment and fosters enthusiasm. When leaders invite collaboration, they empower their teams to co-create a vision that resonates deeply and inspires action. 2. Define What Makes a Vision Great Not all visions are created equal. Erin breaks down what separates a vague, uninspiring statement from a clear, actionable vision. For example, Google's mission to “organize the world's information and make it universally accessible and useful” stands out because it's specific and aspirational. Leaders can use similar principles to ensure their visions are not only ambitious but also meaningful and aligned with their team's purpose and values. The clearer the vision, the stronger the rallying point for your team. 3. Engage Your Team in the Process Collaboration is the secret sauce for creating a vision that sticks. Whether through interactive workshops, brainstorming sessions, or even fun activities like sketching vision boards, engaging your team fosters ownership and excitement. Erin highlights the “yes, and” brainstorming method to generate ideas and refine them collectively. By involving your team, you're not just setting a vision—you're building trust and driving alignment. 4. Communicate the Vision Effectively Even the most inspiring vision won't resonate if it's poorly communicated. Erin shares practical strategies for making your vision memorable, including storytelling, emotional connection, and creative delivery methods like campaigns or fun memes. The goal is to ensure that every team member feels the vision in their core and understands their role in bringing it to life. Passionate, clear communication transforms your vision into a unifying force. 5. Keep the Vision Alive and Evolving A vision isn't static—it's dynamic and should grow with your team. Erin emphasizes the importance of embedding your vision into daily operations and regularly revisiting it. By setting quarterly goals (or “rocks”), celebrating small wins, and adapting as needed, leaders can ensure the vision remains relevant and inspiring. This ongoing focus keeps your team aligned and motivated, even as challenges and opportunities evolve. Conclusion: Feed the Right Wolf As leaders, the vision we choose to feed determines the future we create. By crafting a clear, inspiring vision and involving your team in the process, you set the stage for alignment, motivation, and success. Ready to take the next step? Our Vision Setting Workshop is the perfect opportunity to feed the right wolf with your team. Whether in 2024 or 2025, let's create a vision that inspires action and transforms your work culture. Learn more and book a Vision Setting workshop for your team here: https://www.learntoimproveit.com/curriculum   No, You Hang Up First (Let's Keep Connecting) Did today's episode resonate with you? Leave us a review sharing your favorite vision setting hack and we'll send you a free signed copy of I See You! A Leader's Guide to Energizing Your Team through Radical Empathy. Have another question that we can answer? Leave us a Speakpipe audio clip and we'll answer it in an upcoming episode. Don't want to miss another episode? If you're a Spotify listener, find our show here and click “Follow.” If you're an Apple Podcast listener, click here and make sure to hit “+Follow.” Want 2 emails a week from us? One with a quick tip you can implement right away to enhance your personal and/or professional lives & one of our famous F.A.I.L. Fourward Friday newsletters? Subscribe here.   Show Links Purchase I See You! A Leader's Guide to Energizing Your Team through Radical Empathy here and the Resource Guidebook that was built in conjunction with it here.   Connect with Erin Diehl x improve it! Erin's website Erin's Instagram Erin's LinkedIn improve it!'s website improve it!'s Instagram    

What if the key to unlocking your full potential wasn't just about working harder or climbing the ladder, but about understanding the invisible forces that shape how others see you? In today's episode, Erin dives into a transformative conversation with Alison Fragale, an expert on power, status, and the subtle art of influence. Her groundbreaking insights from her book, Likeable Badass, offer a powerful roadmap for navigating life's unspoken rules with authenticity, strategy, and even a little bit of fun. In this episode, Erin and Alison unpack the dynamics of power and status, revealing why they're more than just workplace buzzwords—they're the foundation of how we're perceived and what opportunities come our way. Alison explains why respect is the true currency of influence, how life can be approached like a game, and why caring about what others think of you is not just normal but essential. Whether you're navigating office politics, tackling imposter syndrome, or simply striving to show up as your best self, this conversation is packed with practical wisdom you can use to level up. Here are 5 big takeaways to chew on:  1. The Essence of Power and Status Alison began by distinguishing power from status: Power: Control over resources that others value (e.g., a boss deciding promotions or a parent holding car keys). Status: The respect and value others assign to you. She explained that while power is significant, status often precedes it. Respect and value lay the foundation for obtaining resources and authority. Without respect, people hesitate to entrust others with power, even if they technically qualify for it. Key Takeaway: "Resources follow respect." Gaining power often starts with earning the respect of others. 2. Status as a Playful Game Alison introduced the concept of status as a "game" using an insightful definition: “A game is a problem-solving activity approached with a playful attitude.” She encouraged adopting this mindset when tackling unfair or challenging situations. Though life's "games" (e.g., gaining status or respect) can be unjust, they can also be approached with creativity and enjoyment. By doing so, we can reclaim agency and find joy even in adversity. Key Takeaway: Life may not always be fair, but embracing a playful approach can make navigating status challenges more manageable—and even enjoyable. 3. Challenging the “Don't Care What Others Think” Mentality Alison debunked the common advice to "not care what others think," labeling it as misleading and counterproductive. Humans are inherently social beings, reliant on their "audience" for validation and interaction. Instead of ignoring feedback, she encouraged understanding and influencing your audience. This nuanced perspective bridges authenticity with strategy: staying true to yourself while recognizing how others perceive you influences your outcomes. Key Takeaway: Don't obsess over others' opinions, but don't dismiss them either. Learn to influence perceptions strategically while maintaining authenticity. If you're curious to learn more about external validation vs. Internal confidence, check out this episode, too: Episode 247: Validation vs. Confidence: What's the Real Difference? A Chat with Nicole Kalil 4. The Likable Badass Framework Alison introduced the concept behind her book title, Likable Badass, rooted in the two critical dimensions of status: Capability (Y-Axis): Competence, decisiveness, and the ability to get things done. Caring (X-Axis): Warmth, sincerity, and consideration for others. Everyone aspires to be seen as both capable and caring, and those who embody both traits earn the highest respect. The title encapsulates this balance in a catchy, empowering way. Key Takeaway: Strive to be both capable and caring. This sweet spot not only aligns with authenticity but also enhances how others perceive and respect you.  5. Overcoming People-Pleasing Tendencies Alison tackled people-pleasing behaviors, which often stem from a skewed emphasis on caring at the expense of assertiveness. People pleasers prioritize others' happiness, often sacrificing their own. She emphasized that true status requires balancing caring with self-assertion, ensuring mutual respect rather than one-sided compromise. Key Takeaway: To overcome people-pleasing, assert your needs alongside your care for others. Authenticity paired with assertiveness builds respect without self-sacrifice.  Closing Thoughts Alison's insights offer a fresh lens on navigating the complexities of status and power. By blending authenticity with strategic action, we can shape how others perceive us and create the outcomes we desire. Whether you aim to become a "likable badass" or simply want to navigate life's "games" with more joy, these principles can guide your journey. How will you use these strategies to elevate your status and unlock new opportunities? Let us know in the comments below!   No, You Hang Up First (Let's Keep Connecting) Did today's episode resonate with you? Leave us a review sharing your favorite insight from Alison and we'll send you a free signed copy of I See You! A Leader's Guide to Energizing Your Team through Radical Empathy. Have another question that we can answer? Leave us a Speakpipe audio clip and we'll answer it in an upcoming episode. Don't want to miss another episode? If you're a Spotify listener, find our show here and click “Follow.” If you're an Apple Podcast listener, click here and make sure to hit “+Follow.” Want 2 emails a week from us? One with a quick tip you can implement right away to enhance your personal and/or professional lives & one of our famous F.A.I.L. Fourward Friday newsletters? Subscribe here. Show Links Purchase I See You! A Leader's Guide to Energizing Your Team through Radical Empathy here and the Resource Guidebook that was built in conjunction with it here. Connect with Alison Fragale Alison's LinkedIn Alison's website Connect with Erin Diehl x improve it! Erin's website Erin's Instagram Erin's LinkedIn improve it!'s website improve it!'s Instagram

What if the secret to conquering chaos, leading with confidence, and transforming stress into ease was as simple as your next breath? This week on the podcast, I sat down with breathwork expert Samantha Skelly to uncover the transformative power of intentional breathing. As the Founder of Pause Breathwork, Samantha Skelly is on a mission to help others unlock their infinite potential though breathwork. And her next big focus is making breathwork accessible & affordable to humanity, worldwide. From hilariously relatable mishaps (like sending a 10-year-old email to thousands) to life-changing strategies for managing energy and embracing joy, Samantha shared tools that could shift how we approach work, leadership, and even self-healing. Here were some of my favorite topics that we covered in the episode:  1. Managing Emotions Through Breathwork Samantha introduces the concept of consciously choosing your breath pattern to influence how you feel. Instead of letting anxiety take control, she suggests asking yourself what you want to feel, like confidence or clarity, and then adjusting your breath accordingly. By using deep, intentional breaths, you can activate the parasympathetic nervous system (the “rest and digest” state), helping you feel grounded, even in high-stress moments. Btw, if you're looking for another breathwork expert on the pod, I think you'll love this one with Erin Telford: The Art of Breathwork: Mastering Self-Love and Living Fully with Erin Telford 2. Real-Life Example of Breathwork Samantha recounts an intense experience right before recording this episode, where an old, out-of-date email was accidentally sent to her entire mailing list. She describes feeling an initial surge of rage, then using breathwork to regain her composure and approach the situation with clarity. By taking two deep breaths and extending the exhale, she shifted from a “fight-or-flight” response to a calmer, problem-solving mindset.  3. Shifting Mindsets from Stress to Ease I reflect on my own experience with stress in building my company, improve it!, sharing how I used to view stress as a badge of hard work. In response, Samantha offers a framework called LIFE: Lucrative, Impactful, Fun, and Easy. She encourages business owners to allow success to feel easy and fulfilling instead of always hard-earned, emphasizing the importance of self-love and creating a business model that sustains rather than drains energy. For all things breathwork and how to start incorporating it into your daily routine (and why you should!), listen to the full episode. It'll blow your mind with how simple it is + the impacts it can have.   No, You Hang Up First (Let's Keep Connecting) Did today's episode resonate with you? Leave us a review sharing your favorite breathwork insight and we'll send you a free signed copy of I See You! A Leader's Guide to Energizing Your Team through Radical Empathy. Have another question about breathwork that we can answer, or a question about something else? Leave us a Speakpipe audio clip and we'll answer it in an upcoming episode. Don't want to miss another episode? If you're a Spotify listener, find our show here and click “Follow.” If you're an Apple Podcast listener, click here and make sure to hit “+Follow.” Want 2 emails a week from us? One with a quick tip you can implement right away to enhance your personal and/or professional lives & one of our famous F.A.I.L. Fourward Friday newsletters? Subscribe here. Show Links Purchase I See You! A Leader's Guide to Energizing Your Team through Radical Empathy here and the Resource Guidebook that was built in conjunction with it here. Connect with Samantha Skelly Samantha's LinkedIn Samantha's website Pause Breathwork website Connect with Erin Diehl x improve it! Erin's website Erin's Instagram Erin's LinkedIn

What if five minutes could change everything about how you lead, connect, and thrive? In today's episode, I reveal the powerful daily gratitude practice that shifted my mindset from scarcity to abundance—fueling not only my own growth, but transforming my team dynamics and leadership resilience. If you're ready for a simple, impactful habit to elevate your life and work, this post is for you! Here's a quick look at how gratitude can revolutionize your life and leadership, just as it did for me. 1. Gratitude Enhances Mental and Emotional Well-Being Gratitude has profound effects on mental health, reducing anxiety and depression while boosting overall mood. In this episode, I begin by sharing how this practice helped me refocus from a scarcity mindset—where stress and fear of “not enough” clouded my vision—to one of abundance and peace. Listing just a few daily “wins” and things I'm grateful for gives my mind a positive focal point and sets the tone for my day. Practicing gratitude helps you focus on what you have, rather than what you lack, cultivating a mindset that energizes and uplifts both you and your team. And if you're looking for more info on forming an abundance mindset, I think you'll love this ep: Episode 202: Self Worth = Net Worth: How to Live in Abundance 2. Fostering Team Relationships through Gratitude Integrating gratitude in a team setting doesn't just enhance your day, but strengthens your team dynamics. I found that a simple habit of sharing appreciation with my team, both in private conversations and during meetings, lifted our collective spirit. This genuine acknowledgment brought cohesion and positivity to our interactions, boosting communication and morale. With everyone aligned and motivated, our work flowed better, and the energy shifted toward collaborative success, building a work environment that supports growth and achievement. 3. Building Resilience as a Leader With gratitude as a grounding practice, I noticed an increased resilience to daily challenges. For instance, when obstacles like travel delays or sudden issues arose, my gratitude practice allowed me to pause, reframe, and face these situations with a calmer, more adaptive mindset. Instead of letting stressful moments dictate my mood, I embraced each challenge as a lesson, focusing on what was still within my control. This approach not only supported my emotional regulation but also set a positive example for my team, showing them how to navigate challenges effectively. 4. Long-Term Leadership Impact Sticking to my gratitude practice has had a long-lasting impact on my leadership style, making me a more empathetic, balanced, and approachable leader. The effects extended beyond my professional life, enhancing my relationships as a parent, spouse, and friend. Embedding gratitude into your routine has a ripple effect—it supports personal growth and allows you to lead from a place of compassion and joy, ultimately making a positive impact on your entire team and community. 5. Start Your Own 5-Minute Gratitude Practice The episode outlines a straightforward gratitude practice: reflecting on past wins, listing things you're grateful for now, and setting intentions for the day. This five-minute habit can be done verbally, digitally, or in a journal and serves as a daily reset, focusing your energy on the positives. By committing to this practice, you'll find shifts in mindset and improved emotional regulation that benefit your leadership style, relationships, and personal growth. To dive deeper, listen to the full episode, and discover how gratitude can transform your leadership and inspire those around you. And if you remember nothing else from this gratitude practice, remember this: what you focus on grows. Start each day by honoring the good, and watch how it attracts more positivity, resilience, and connection into your life and leadership.   No, You Hang Up First (Let's Keep Connecting) Did today's episode resonate with you? Leave us a review sharing your favorite gratitude practice detail and we'll send you a free signed copy of I See You! A Leader's Guide to Energizing Your Team through Radical Empathy. Have another question about gratitude that we can answer, or a question about something else? Leave us a Speakpipe audio clip and we'll answer it in an upcoming episode. Don't want to miss another episode? If you're a Spotify listener, find our show here and click “Follow.” If you're an Apple Podcast listener, click here and make sure to hit “+Follow.” Want 2 emails a week from us? One with a quick tip you can implement right away to enhance your personal and/or professional lives & one of our famous F.A.I.L. Fourward Friday newsletters? Click here, scroll to the bottom of the page, and we'll meet you in your inbox. :) Show Links Purchase I See You! A Leader's Guide to Energizing Your Team through Radical Empathy here and the Resource Guidebook that was built in conjunction with it here. Connect with Erin Diehl x improve it! Erin's website Erin's Instagram Erin's LinkedIn improve it!'s website improve it!'s Instagram