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Send us Fan MailOn this episode of The Plant Movement Podcast, we sit down with Peter “PJ” Mikoda, owner of South Florida Tropicals, to discuss his journey from starting a landscaping company in New York and New Jersey to building a tropical plant supply business serving markets across the Northeast.Peter shares how one opportunity selling palm trees changed the direction of his career, leading him to explore the plant supply chain, build relationships with growers, expand his operations, and eventually relocate to South Florida. His story highlights the importance of recognizing opportunities, understanding your numbers, and being willing to make difficult decisions to grow.The conversation goes deeper into nursery production, land ownership, seasonal cash flow, shipping costs, labor challenges, customer relationships, and the risks of extending credit. Peter also explains why he shifted to a stricter upfront-payment policy after experiencing the financial and emotional burden of unpaid customer debt.We discuss the realities of operating a large nursery, reinvesting in infrastructure, protecting your business, and building relationships within the horticultural industry. From growing Christmas Palms and Robellinis to supplying Northeast garden centers, Peter's experience offers valuable lessons for growers, landscapers, and entrepreneurs. In this episode, we discuss: Peter's journey into the horticulture industry Building South Florida Tropicals Palm tree sales and discovering market opportunities Nursery land, production, and expansion Shipping costs and logistics Seasonal cash flow and reinvestment Credit, debt, and protecting your business Labor challenges and industry changes Family, mentorship, and business relationships Listen to Episode 103 of The Plant Movement Podcast and hear the real lessons behind building and operating a tropical plant business.#ThePlantMovementPodcast #SouthFloridaTropicalsConnect with South Florida Tropicals: Web: www.southfloridatropical.comEmail: info@southfloridatropicals.comCall: 516-315-1609Subscribe to The Plant Movement Podcast wherever you get your podcasts.Support the show
Better Business Better Life! Helping you live your Ideal Entrepreneurial Life through EOS & Experts
In this episode of Better Business, Better Life, Debra Chantry-Taylor is joined by Megan Piper to explore how EOS® helped transform a technology business From $3M to $52M, while creating greater clarity, accountability, and trust across the leadership team.Megan shares her journey from an unhappy French teacher to becoming an Integrator and fractional CFO, playing a key role in helping a technology business grow from $3 million to $52 million. Her experience demonstrates how the right operating system can bring structure and consistency to a rapidly growing organisation without creating unnecessary rigidity.Throughout the conversation, Megan and Debra explore how EOS creates a common language for leadership teams, helping them move away from ad hoc follow-up and towards consistent quarterly execution. Rather than being a fixed structure or piece of software, EOSprovides a framework that can be adapted to the needs of each organisation.With distributed teams becoming increasingly common, Megan and Debra also discuss the importance of intentional communication and how virtual environments can sometimes reduce hierarchy and give more people an opportunity to participate.This episode offers an insightful look at what can happen when a growing business combines a clear operating system with strong leadership, accountability, and trust. From $3M to $52M is not simply a story about revenue growth, but about the people, systems, and leadership practices that helped make that growth possible. CONNECT WITH DEBRA: ___________________________________________ ►Debra Chantry-Taylor is a Certified EOS Implementer® | Entrepreneurial Leadership & Business Coach | Business Owner ►Connect with Debra: debra.chantry-taylor@eosworldwide.com ►EOS Worldwide Website: Debra Chantry-Taylor | EOS Implementer | EOS Worldwide ___________________________________________ GUEST'S DETAILS:► Megan Piper – LinkedIn: https://www.linkedin.com/in/meganpiper/ ► Website – EOS® Implementer – https://implementer.EOS®worldwide.com/megan-piper/Ep 291 Chapters: 00:00 – Introduction 00:36 – Megan Piper's Professional Journey 03:39 – Defining Business Operating Systems 14:22 – Lessons from Scaling and Challenges 17:07 – The Visionary and Integrator Dynamic 21:59 – Key EOS Tools and Implementation 22:52 – Communication and Team Dynamics
Women aged 50-65 are leaving the workforce earlier than men, according to new research from Balance for Better Business. The report points to a range of factors, from caregiving and menopause to burnout, ageism and barriers to career progression. To discuss what this means for women in business and the wider role of women in Ireland's workforce today, Alan Morrissey was joined by Helen Downes, Shannon Chamber President. Photo (c) Barbara Olsen from Pexels via Canva
At a time when Ireland's employment is at record levels and employers have to work hard to recruit people. New research shows there are five key reasons why women aged 50 - 65 are leaving the workforce earlier than men. Joining Susan to discuss this is Carolan Lennon, Co-Chair of Balance for Better Business.
In this Mission Matters episode, Adam Torres interviews Fred Jafari, President and CEO of Professionals Without Borders, Inc., about his humanitarian work in El Salvador and his upcoming participation in the Better Business & Better World conference in Orlando, Florida. Fred shares how he built Colegio Tarbiat to empower communities through education, healthcare, nutrition, and vocational training. Follow Adam on Instagram at https://www.instagram.com/askadamtorres/ for up to date information on book releases and tour schedule. Apply to be a guest on our podcast: https://missionmatters.lpages.co/podcastguest Visit our website: https://missionmatters.com More FREE content from Mission Matters here: https://linktr.ee/missionmattersmedia Learn more about your ad choices. Visit podcastchoices.com/adchoices
In this episode of Mission Matters, Adam Torres interviews Bruce Wellman, retired CEO and pathologist at Carle Health in Urbana, Illinois, as part of the Better Business, Better World series ahead of the December 18–20 conference in Orlando, Florida. Follow Adam on Instagram at https://www.instagram.com/askadamtorres/ for up to date information on book releases and tour schedule. Apply to be a guest on our podcast: https://missionmatters.lpages.co/podcastguest/ Visit our website: https://missionmatters.com/ More FREE content from Mission Matters here: https://linktr.ee/missionmattersmedia Learn more about your ad choices. Visit podcastchoices.com/adchoices
Build Better Business Systems: Create Predictable Processes, Empower Your Team & Scale Successfully Hi everyone, Carl Gould here with your #70secondCEO. Just a little over a one-minute investment every day for a lifetime of results. That's a system: an activity or group of activities you can remove yourself from. Now, remember way back when we were talking about the discovery process, and we said, "Every job has a personality." Every industry has a personality. Well, in your business, each job will start to assume its own personality. Systems, by their very nature, are predictable; they're consistent, they're reliable, they're scheduled, and they're very structured. That comes with a slower pace. The pace will slow a bit. Just as you were being patient with yourself in stage three, it's now time to be patient with others, meaning your staff. You need to stay the course. Like and follow this podcast so you can learn more. My name is Carl Gould, and this has been your #70secondCEO.
In this episode of Mission Matters, Adam Torres interviews Bruce Wellman, retired CEO and pathologist at Carle Health in Urbana, Illinois, as part of the Better Business, Better World series ahead of the December 18–20 conference in Orlando, Florida. Follow Adam on Instagram at https://www.instagram.com/askadamtorres/ for up to date information on book releases and tour schedule. Apply to be a guest on our podcast: https://missionmatters.lpages.co/podcastguest/ Visit our website: https://missionmatters.com/ More FREE content from Mission Matters here: https://linktr.ee/missionmattersmedia Learn more about your ad choices. Visit podcastchoices.com/adchoices
Better Business Better Life! Helping you live your Ideal Entrepreneurial Life through EOS & Experts
In this episode of Better Business, Better Life, Debra Chantry-Taylor is joined by Keith, an executive coach and leadership development specialist, to explore how to stop trying to be right and start getting curious in our relationships, teams & organisations.Keith shares insights from his background in clinical social work, family therapy, executive coaching & Conversational Intelligence, explaining how quickly our brains begin assessing whether an interaction feels safe or threatening. He explores how much of that assessment happens through non-verbal communication, including tone, body language, eye contact, attention & listening behaviours.The conversation dives into why trust can be built through authentic curiosity & genuine listening, and how easily it can be damaged when leaders interrupt, become distracted, make assumptions or enter conversations already convinced they know the answer.Keith encourages leaders to become more aware of the signals they are sending and to take responsibility for their own contribution to a relationship.Debra & Keith also explore what happens when trust has already been damaged. Rebuilding it requires courage, empathy & a willingness to acknowledge that a relationship has become difficult. Rather than allowing negative assumptions to grow, leaders can create space to discuss what each person needs & make the invisible dynamics visible.This episode is a valuable listen for leaders, entrepreneurs & family business owners who want to understand how everyday conversations can either build or break trust, and how becoming more intentional about communication can transform the way people work together.CONNECT WITH DEBRA: ___________________________________________ ►Debra Chantry-Taylor is a Certified EOS Implementer® | Entrepreneurial Leadership & Business Coach | Business Owner ►Connect with Debra: debra@businessaction.com.au ►See how she can help you: https://businessaction.co.nz/ ►Claim Your Free E-Book: https://www.businessaction.co.nz/free-e-book/ ___________________________________________ GUEST'S DETAILS:► Keith Greer – LinkedIn: https://www.linkedin.com/in/keith-greer-l-c-s-w-p-c-c-81256a130/ ► Website – Keith Greer Coaching – https://www.keithgreercoaching.com/ Ep 290 Chapters: 00:00 – Introduction 00:36 – Keith Grier's Professional Journey 06:35 – The Science of Conversational Intelligence 12:52 – Building Trust Through Communication 17:18 – Navigating Difficult Conversations 21:27 – Dynamics in Family Businesses 32:47 – Implementing Trust and Safety Agreements 54:17 – Managing Personalities and Styles 54:57 – Key Takeaways for Effective Leadership
Running a successful bar requires more than trusting your gut—and more than blindly following the numbers. In this episode, I break down how bar owners can use gut instinct and data to make better business decisions, including what experienced intuition actually is, where your instincts can mislead you, and what your bar data can and cannot tell you. I get into using data for pricing, menu engineering, labor scheduling, inventory, marketing ROI, and performance decisions while using experience and instinct for hiring, culture, guest experience, concept decisions, and major changes. I also explain why your gut should be treated as a hypothesis rather than a conclusion, how data can confirm or challenge what you believe, and what to do when your instincts and your numbers disagree. Because the best bar owners don't blindly trust their instincts or their spreadsheets. They know when to use each one, and when a major decision requires both.
In this episode of Mission Matters, Adam Torres interviews author Paul Hanley as part of the Better Business, Better World series ahead of the event taking place December 18–20 in Orlando, Florida. Follow Adam on Instagram at https://www.instagram.com/askadamtorres/ for up to date information on book releases and tour schedule. Apply to be a guest on our podcast: https://missionmatters.lpages.co/podcastguest/ Visit our website: https://missionmatters.com/ More FREE content from Mission Matters here: https://linktr.ee/missionmattersmedia Learn more about your ad choices. Visit podcastchoices.com/adchoices
Building better business relationships in the age of AI requires more than collecting contacts or automating follow-ups. Zvi Band shares how entrepreneurs, consultants, and business owners can use AI to remember important details, organize their professional networks, and maintain relationships more consistently without losing the human connection that makes them valuable. He explains why relationships can start fading from memory after roughly six months, how to decide who deserves your attention, and why networking works better when it becomes a repeatable system instead of something you get to when you have time. As AI handles more of the administrative work, skills like curiosity, judgment, presence, and genuine care may become even more important. 00:00 Introduction 02:25 Why Relationships Matter More in the AI Era 05:32 How AI Makes Relationship Building More Human 06:58 Can AI Actually Help Us Care More? 11:29 The Relationship OS for Solopreneurs 14:59 How Fast Do Business Relationships Fade? 16:40 The Biggest Relationship-Building Mistake 18:33 How to Organize Your Network Without Burnout 20:16 What Relatable Actually Does Rate, Review, & Follow If you liked this episode, please rate and review the show. Let us know what you loved most about the episode. Struggling with strategy? Unlock your free AI-powered prompts now and start building a winning strategy today!
Are you using AI to save a few minutes or to make the decisions that could change your business? Many leaders are already using AI to summarize documents, improve emails, build meeting agendas, and handle other everyday tasks. But what if those applications are focused on the 80% of your work that creates only 20% of the value? In this episode, Bradley Hartmann shares his begrudging, but wholehearted, recommendation of Geoff Woods' The AI-Driven Leader. Despite a long list of frustrations with the book, one idea changed Bradley's behavior: using AI as a strategic thought partner for his highest-value decisions. After putting the idea into practice during a 90-minute session with ChatGPT, Bradley walked away with greater clarity around his business, priorities, calendar, and opportunities for growth. You'll discover: · How to move beyond low-value AI tasks and use AI to think through the highest-value decisions in your business. · A simple interview approach that gets AI to ask one question at a time and learn from your answers as the conversation develops. · How opening up about your goals, challenges, priorities, and actual use of time can reveal gaps between where you want your business to go and how you're operating today. Play the episode to learn how turning AI into a strategic thought partner could give you greater clarity on where you're going, what deserves your attention, and what may be holding your business back. Listen to Episode 570 with Kendall Pouland At Bradley Hartmann & Company, we help construction teams improve sales, leadership, and communication by reducing miscommunication, strengthening teamwork, and bridging language gaps between English and Spanish speakers. To learn more about our product offerings, visit bradleyhartmannandco.com. The Construction Leadership Podcast dives into essential leadership topics in construction, including strategy, emotional intelligence, communication skills, confidence, innovation, and effective decision-making. You'll also gain insights into delegation, cultural intelligence, goal setting, team building, employee engagement, and how to overcome common culture problems—whether you're leading a crew or managing an entire organization. Have topic ideas or guest recommendations? Contact us at info@bradleyhartmannandco.com. New podcasts are dropped every Tuesday and Thursday. This episode is brought to you by The Construction Spanish Toolbox —the most practical way for construction teams to learn jobsite-ready Spanish in just minutes a day over 6 months.
Business of Design ™ | Interior Designers, Decorators, Stagers, Stylists, Architects & Landscapers
Indecision is expensive—and in an interior design business, it can cost you far more than time. In this episode, Kimberley Seldon talks with interior designer Jodi Cook Monts about the power of making decisions quickly and confidently. They explore how hesitation can affect profitability, project timelines, client relationships, and business growth—and why indecision is often a symptom of a deeper lack of trust and confidence. Jodi also shares how she expanded her design business beyond her local market, why existing clients are one of the best sources of new opportunities, and how a collaborative mindset can transform relationships with builders and other project partners. In this episode, you'll learn: - Why indecision is often a trust and confidence problem—and how it can cost your interior design business time and money - How making decisions earlier can protect project timelines, profitability, and client relationships - Why your existing clients may be the best source of second homes, vacation properties, and commercial design projects - How to successfully work on projects outside your local market—and why strong systems become even more important as you expand - Why approaching builders and project partners as collaborators, rather than adversaries, can lead to better projects and stronger relationships
The Pet Shop Girls from Pet Product News with Sherry (Odyssey Pets) and Carly (House of Paws)
Running an independent pet store can feel like one giant to-do list. Pricing, inventory, training, merchandising, customer retention — there is always something that needs attention. In this episode, Sherry and Carly talk about why constant discounting is a race to the bottom and why independents have one big advantage: we can move fast. They share simple 15-minute fixes to check margins, clean up inventory, improve add-on sales, train your team, make buying easier for customers, and finally tackle those little problems you keep putting off. You don't have to fix everything at once. You just have to keep fixing something. Connect with the Pet Shop Girls! Find us anywhere you like to connect! https://linktr.ee/petshopgirls Join us in the Indie Insider Pet Professional Facebook Group: https://www.facebook.com/share/g/18XEvTjxMj/ Join The Pet Shop Girls: Off The Record Substack Community: https://substack.com/@psgofftherecord?utm_campaign=profile&utm_medium=profile-page Visit our website: www.2petshopgirls.com Get the Ultimate Video Making Tool Megaphone AI here: https://gmm.one/0b0b4fd8-bfd8-4247-b46d-791cd813f28a Check out our Partnership Programs for exclusive savings for Pet Pros: https://2petshopgirls.com/#03-1 Get Carly's Pet Nutrition Foundation Course: https://app.retailbrilliance.com/courses/269?tab=about&destination=%2Fcourses%2Fbrowse%3Fsearch%3Dpet%2520nutrition%26destination%3D%252Fcourses%252Fbrowse%253F_gl%253D1*176foeq*_gcl_au*MTg4MjkwMjc1NS4xNzc4Nzg1MzA3*FPAU*MTg4MjkwMjc1NS4xNzc4Nzg1MzA3 The Pet Shop Girls Podcast is for informational and educational purposes only. The views and opinions expressed by our hosts and guests are their own and do not necessarily reflect those of any sponsors or partners. Any business, marketing, or pet care advice shared on this podcast is general in nature and may not apply to your specific situation. The Pet Shop Girls Podcast and its hosts are not liable for any outcomes related to the use of the information discussed. This episode includes paid advertising.
Better Business Better Life! Helping you live your Ideal Entrepreneurial Life through EOS & Experts
In this episode of Better Business, Better Life, Debra Chantry-Taylor explores why leaders flying blind can put an entire business at risk, and how the right data can give leadership teams the visibility they need to make better decisions.Debra explains why businesses rarely fail without warning. Before major problems appear, there are usually subtle signals hiding in the numbers, from declining sales and increasing debtor days to changes in customer behaviour and operational performance. The challenge is knowing which numbers actually matter and using them early enough to do something about them.A key focus of the episode is the difference between leading and lagging indicators. Revenue, profit & customer loss tell you what has already happened, while measures such as sales calls, proposals sent & other activity-based indicators can provide an early warning of what is likely to happen next. Debra explains how leaders can reverse engineer their desired outcomes to identify the activities that will influence future results.Debra also explores why a Scorecard should work like a car dashboard. It does not need to tell you exactly what has gone wrong, but it should alert you to where you need to look before a small issue becomes a major problem. Keeping the leadership Scorecard to five to fifteen critical numbers makes it easier to spot trends without overwhelming the team with unnecessary data.Ultimately, this episode is about replacing hope & hindsight with visibility and action. A strong Scorecard gives leaders the information they need to spot problems early, investigate what is really happening & make course corrections before issues become catastrophic.If your leadership team is making decisions based on gut feel, outdated financial reports or numbers that tell you what happened rather than what is coming next, this episode will help you build a Scorecard that keeps you from flying blind. CONNECT WITH DEBRA: ___________________________________________ ►Debra Chantry-Taylor is a Certified EOS Implementer® | Entrepreneurial Leadership & Business Coach | Business Owner ►Connect with Debra: debra.chantry-taylor@eosworldwide.com►EOS Worldwide Website: Debra Chantry-Taylor | EOS Implementer | EOS Worldwide Ep 289 Chapters: 00:00 – Introduction 00:47 – The Purpose of Data 07:58 – Leading and Lagging Indicators 13:40 – The Pitfalls of Bad Data 18:03 – Managing People with Numbers 23:25 – Common Scorecard Mistakes 27:00 – Building an Effective Scorecard
What happens when coaches move beyond basic macros, calories, and training plans and learn how to work through the more complex health cases their clients bring them?In this episode, I'm sharing a mashup of FNMS student testimonials from coaches who came into the program with different challenges and different levels of experience. Some were struggling to solve client cases that no longer responded to more dieting or more training. Others wanted a stronger understanding of functional health, more confidence working with labs, or a way to apply what they were learning instead of simply completing another course.You'll hear how coaches used the FNMS education, mentorship, casework, and ongoing support to improve client retention, work through more complicated cases, grow their businesses, and become more confident collaborating with other health professionals. Several students also describe the personal impact of learning to look more deeply at their own health and the factors affecting their clients.---------- My Live Program for Coaches: The Functional Nutrition and Metabolism Specialization www.metabolismschool.com---------- [Free] Metabolism School 101: The Video Serieshttp://www.metabolismschool.com/metabolism-101----------Subscribe to My Youtube Channel: https://youtube.com/@sammillerscience?si=s1jcR6Im4GDHbw_1----------Grab a Copy of My New Book - Metabolism Made Simple---------- Stay Connected: Instagram: @sammillerscienceYoutube: SamMillerScience TikTok: @sammillerscience----------“This Podcast is for general informational purposes only and does not constitute the practice of medicine, nursing or other professional health care services, including the giving of medical advice, and no doctor/patient relationship is formed. The use of information on this podcast and the show notes or the reliance on the information provided is to be done at the user's own risk. The content of this podcast is not intended to be a substitute for professional medical advice, diagnosis, or treatment and is for educational purposes only. Always consult your physician before beginning any exercise program and users should not disregard, or delay in obtaining, medical advice for any medical condition they may have and should seek the assistance of their health care professionals for any such conditions. By accessing this Podcast, the listener acknowledges that the entire contents and design of this Podcast, are the property of Oracle Athletic Science LLC, or used by Oracle Athletic Science LLC with permission, and are protected under U.S. and international copyright and trademark laws. Except as otherwise provided herein, users of this Podcast may save and use information contained in the Podcast only for personal or other non-commercial, educational purposes. No other use, including, without limitation, reproduction, retransmission or editing, of this Podcast may be made without the prior written permission of Oracle Athletic Science LLC, which may be requested by contacting the Oracle Athletic Science LLC by email at operations@sammillerscience.com. By accessing this Podcast, the listener acknowledges that Oracle Athletic Science LLC makes no warranty, guarantee, or representation as to the accuracy or sufficiency of the information featured in this Podcast."
Better Business Better Life! Helping you live your Ideal Entrepreneurial Life through EOS & Experts
In this episode of Better Business, Better Life, Debra Chantry-Taylor is joined by Bobby Rouse to explore the risks of picking and choosing EOS tools instead of embracing EOS® as a complete operating system. Bobby shares his journey from growing up on a farm in Idaho to becoming a serial entrepreneur and Professional EOS Implementer®. His experiences across management, technology & business helped him recognise the value of EOS as a practical framework for creating clarity, discipline & stronger leadership teams. A key theme throughout the conversation is that EOS works because the tools are designed to work together. Bobby explains that businesses do not change simply because they introduce a Level 10 Meeting® or a Scorecard. Real change happens when the people within the organisation change how they think, communicate, make decisions & hold one another accountable. Debra & Bobby discuss why businesses that self-implement often fall into the trap of picking and choosing EOS tools. A leadership team might adopt Level 10 Meetings or create a Scorecard while overlooking foundational tools such as the Accountability Chart® and People Analyzer®. While this can create some improvement, it rarely delivers the full transformation EOS is designed to create. Bobby & Debra also unpack the importance of keeping Scorecards simple. Using a scuba diving analogy, Bobby explains that leaders do not need hundreds of numbers to understand whether a business is healthy. They need the handful of critical numbers that tell them whether they are heading in the right direction. The episode goes beyond business implementation too, with practical advice on staying in your designated seat, using your calendar to architect your life & taking regular Clarity Breaks when pressure and uncertainty increase. Bobby also shares the “Is it true? Is it helpful? Is it kind?” framework as a useful way to challenge the stories & communication patterns that can affect both teams and individuals. CONNECT WITH DEBRA: ___________________________________________ ►Debra Chantry-Taylor is a Certified EOS Implementer® | Entrepreneurial Leadership & Business Coach | Business Owner ►Connect with Debra: debra.chantry-taylor@eosworldwide.com►EOS Worldwide Website: Debra Chantry-Taylor | EOS Implementer | EOS Worldwide___________________________________________ GUEST'S DETAILS: ► Bobby Rouse – LinkedIn: https://www.linkedin.com/in/bobby-rouse-2887613/ ► Website – EOS Worldwide – Bobby Rouse | EOS Implementer | EOS Worldwide Ep 288 Chapters: 00:00 – Introduction 00:14 – The Impact of Traction 31:44 – Becoming an EOS Implementer 31:56 – Space Learning and Implementation Mastery 32:09 – Self-Implementation vs Professional Help 32:19 – Effective Data and Scorecards 41:26 – Essential Business Tips
Is your dog daycare still running on a business model that worked five or ten years ago? Are you cramming in more dogs, adding more staff, and working harder… only to watch your margins get tighter? And what happens if the pet industry changes faster than your business does? In this episode, I'm officially announcing IMPACT 2027 and laying out the big idea behind this year's event: The Great Dog Daycare Divide – How to Avoid the 2030 Pet Care Extinction Event. For the last 20 years, the pet care industry has been riding a huge wave of growth. If you loved dogs, worked hard, charged a fair price, and looked after your customers, you could usually build a successful business. But the market has changed. Competition is more sophisticated. Corporate operators and franchises are expanding. Costs are rising. Staffing is harder. Margins are shrinking. And dog owners are becoming more selective about where they spend their money. As a result, I believe the industry is splitting into two very different camps: pet care "muggles" still playing by yesterday's rules, and pet business "wizards" building more premium, experience-led, affluent-attractive businesses designed for the future. In this episode, you'll discover: The Great Dog Daycare Divide – Why the next few years will separate businesses that adapt from those that get left behind. Why the Warehouse Model Is Breaking – How more dogs, more staff, more hours, and more hustle eventually lead to thinner margins and burnout. What the New Model Looks Like – Why personalised care, premium pricing, automation, authority, and better leadership are becoming essential. The Signs You're Stuck in a Muggle Mindset – The phrases, assumptions, and habits that reveal your business needs an upgrade. Why IMPACT 2027 Is Different – How two days in Florida can help you rethink pricing, marketing, systems, customer experience, and the future of your facility. You'll also hear from Paul Paradis and Eve Molzhon, who share why deeper, more specific business education, better customer experience, and being surrounded by ambitious people can completely change the trajectory of your business. If you want to join me at IMPACT 2027 in Florida, head to: petbusinessmarketing.com/impact27 The early bird offer is live now! Thanks to our amazing show sponsor Tailpro, click here to find out more about their amazing booking app.
Your body may be delivering the answer long before your mind catches up. Nikki sits down with bestselling author, meditation teacher, and holistic health coach Cassandra Bodzak to explore how body wisdom can shape better leadership and business decisions. Cassandra shares how food, rest, movement, mindfulness, and intuition influence everything from energy and creativity to hiring, partnerships, and team performance. Together, they unpack the difference between expansion and contraction, why leaders often override critical physical signals, and how creating a stronger personal foundation can improve both workplace culture and business results. This conversation is an invitation to slow down, listen closely, and lead from a place of greater alignment. Additional Resources: Connect with Cassandra on LinkedIn Gain free access to: The Mindful Table Book Bonuses Page - use the code "gut+science" to redeem Watch Gut + Science (and more) on YouTube! Connect with Nikki on LinkedIn Follow PeopleForward Network on LinkedIn Learn more about PeopleForward Network Nikki's Key Takeaways: Your body often recognizes misalignment before your mind does. Food directly affects energy, focus, and leadership performance. Expansion and contraction can guide difficult business decisions. Strong leadership begins with a strong wellbeing foundation. Flexible work rhythms help people perform at their best.
When we go into business as an entrepreneur, there almost always comes a point when it starts to take over our lives. We began our dive into this topic in our last episode, and we're continuing in this second part of the discussion. Kaitlyn Adelle and Melissa Kay begin this episode by offering a behind-the-scenes look at Tap the Potential's Better Business, Better Life program. If you're on the fence about joining the program, this is the episode you need to hear!Profit by Design is a Tap the Potential production. Show Highlights:What it feels like to begin the Better Business, Better Life program: “I'm no longer alone on an island.”The problem when a business owner tries to do “all the things”Being with like-minded people who understand your struggles but want you to succeed is everything to an overwhelmed entrepreneur.Work fewer hours and achieve better results! It IS possible!Our results are unmatched: 95% of our clients achieve the promised results. (Our proven results are based on client feedback.)Imagine getting back a chunk of your time and spending it with your family.Our Better Business, Better Life Assessment is the place to get started!Melissa and Kaitlyn share stories of hope from real clients.We exist to give business owners hope again. What is it costing you to wait? Giving us five hours a week could give you your life back.Book a call with Kaitlyn today!Resources:Ready to build a business that supports your life instead of consuming it? Book a call with Kaitlyn at www.tapthepotential.com.
EPISODE DESCRIPTION In this episode, I share a warning for the entire industry, embrace disruption or face extinction in the next 5 years. As margins tighten and technology advances, if brokers cling to outdated business models, they are going to be obsolete. The need to evolve is more critical than ever, but how? The answer is simple: stop giving away your expertise for free. No other industry gives away their knowledge for nothing, and brokers need to follow suit by embracing consulting models and charging for expertise, which will fundamentally restructure how brokers generate revenue and save them from the compressing lender compensation. *** IN-PERSON "MORTGAGE LEAD GENERATION" WORKSHOP
Better Business Better Life! Helping you live your Ideal Entrepreneurial Life through EOS & Experts
In this episode of Better Business, Better Life, Debra Chantry-Taylor is joined by Mathis Young, a former dog grooming franchise owner and now Professional EOS Implementer®, to explore his journey from struggling to scaling a business.Mathis shares how he went from struggling with the day-to-day demands of running a dog grooming franchise, including managing appointments, grooming dogs & dealing with the stress of being constantly needed, to building the largest franchise in the USA.A major turning point came when Mathis recognised that he could not continue doing everything himself. Hiring his first manager, Steve, gave him the support & perspective he needed to step away from the operational side of the business and focus on growth. Mathis explains how having the right people in the right seats became a crucial part of his journey.His experience with Vistage during the challenges of COVID-19 eventually introduced him to EOS®. Although initially sceptical, Mathis discovered how the EOS framework could bring structure, accountability & clarity to his growing business. Through tools such as the Level 10 Meeting®, Accountability Chart® & Scorecard, his leadership team developed stronger communication, clearer priorities & greater ownership.The conversation also highlights the importance of asking for help, surrounding yourself with a supportive network & being willing to learn from others. Mathis shares how mentors, peer groups & the EOS community helped him achieve not only greater business success but also more peace & fulfilment.If you're feeling stuck in your business, doing too much yourself, or wondering what it takes to scale successfully, this episode offers an honest & inspiring look at what can happen when you ask for help, build the right team & create the structure needed to grow.CONNECT WITH DEBRA: ___________________________________________ ►Debra Chantry-Taylor is a Certified EOS Implementer® | Entrepreneurial Leadership & Business Coach | Business Owner ►Connect with Debra: debra.chantry-taylor@eosworldwide.com►EOS Worldwide: https://implementer.eosworldwide.com/debra-chantry-taylor/___________________________________________ GUEST'S DETAILS: ► Mathis Young – LinkedIn: https://www.linkedin.com/in/mathisyoung/ ► Website – EOS Worldwide – https://implementer.eosworldwide.com/mathis-young/ Ep 287 Chapters: 00:00 – Introduction 00:32 – Mathis Young's Journey to Entrepreneurship 02:33 – Mathis' Entry Into the Dog Grooming Franchise 05:23 – The Turning Point: Hiring a Manager 08:48 – Joining Vistage and Discovering EOS® 11:42 – Implementing EOS® and Its Impact 25:14 – Transitioning to an EOS Implementer®31:11 – Mathis' Approach as an EOS Implementer® 34:31 – Challenges and Successes with Clients 40:54 – Mathis' Personal Reflections
In this episode of FP&A Unlocked, host Paul Barnhurst is joined by Zach Rial and Chris Ortega, alongside co-host Glenn Snyder, to discuss budgeting and forecasting best practices. The conversation explores how finance teams should think about the purpose of budgeting, balancing control with agility, involving the business in the planning process, and using forecasting as a tool for better decision-making.Zach Rial is a finance leader at AskElephant, a startup focused on revenue and conversation intelligence. He brings experience as an operator who uses finance, FP&A, and business insights to help companies grow and improve decision-making. Chris Ortega is the CEO of Fresh FP&A, a global fractional CFO and advisory firm supporting small and medium-sized businesses. Chris has over 20 years of experience in accounting, finance, and leadership roles, helping organizations build, scale, and prepare for growth.Expect to Learn:The real purpose of budgeting and forecastingHow to create a business-focused planning processWhy trust and partnership are essential for FP&A teamsHow to balance budget discipline with flexibilityBest practices for managing AI costs and governanceHere are a few relevant quotes from the episode:“A budget is the direction of where you want to go, but things change so much in a business.” - Chris Ortega“The budget process should not be a finance exercise. It's an organizational exercise.” - Glenn SnyderEffective budgeting is not about predicting the future perfectly, it is about creating alignment, understanding business drivers, and enabling better decisions. The strongest FP&A teams use budgets and forecasts as tools to guide the business, build trust, and help leaders navigate uncertainty.Follow Zach:LinkedIn: https://www.linkedin.com/in/zacharyrial/Follow Chris:LinkedIn: https://www.linkedin.com/in/freshcfo/Follow Glenn:LinkedIn: https://www.linkedin.com/in/glenntsnyder/Disclosure: Portions of this episode (such as the introduction or promotional segments) use AI-generated voice narration produced under human editorial review.Earn Your CPE CreditFor CPE credit, please go to earmarkcpe.com, listen to the episode, download the app, answer a few questions, and earn your CPE certification. To earn education credits for the FPAC Certificate, take the quiz on earmark and contact Paul Barnhurst for further details.In Today's Episode:[00:00] - Introduction[06:20] - The Purpose of Budgeting[12:26] - Making Budgeting a Business Process[17:24] - Building a Better Planning Approach[26:51] - Practical Budgeting and Forecasting Tips[37:44] - Building Trust With Business Partners[44:35] - Managing AI Costs and Governance[54:18] - Balancing Budget Control and Agility[58:35] - Final Advice
Care More Be Better: Social Impact, Sustainability + Regeneration Now
For decades, large corporations have privatized their massive profits while quietly shifting environmental, social, and health costs onto the public. Unpacking these systemic costs is central to the discussion in The Profiteers, which diagnoses how business practices impact society at large. In this episode, host Corinna Bellizzi speaks with Christopher Marquis, Professor of Chinese Management at the University of Cambridge Judge Business School and author of Better Business, to analyze the hidden mechanics of corporate externalities. From plastics lobbying and regulatory co-optation to visionary models of regenerative agriculture and foundation ownership, they explore why exposing systemic corporate abuse is the first crucial step toward real reform. Discover how innovative enterprise models, policy levers, and conscious consumer choices can help build a truly sustainable and regenerative economy. About Guest: Professor Marquis' research and teaching focus on how some of the biggest crises of our day – including climate change, inequality, and discrimination – are intimately connected to how our current economic and societal systems prioritize accumulating and concentrating wealth for the few over the concerns and needs of everyone and everything else. His research and writing focus on the need to rebalance the interactions between corporations, governments, and civil society to deliver socially and environmentally beneficial outcomes to all. Marquis is the author of The Profiteers: How Business Privatizes Profits and Socialize Costs. His earlier books include the award-winning Better Business: How the B Corp Movement is Remaking Capitalism and Mao and Markets: The Communist Roots of Chinese Enterprise, which was a Financial Times Best Book of 2022. He has also authored more than 20 peer-reviewed academic articles and more than 50 Harvard business cases on topics related to social innovation, sustainable business and doing business in China. Professor Marquis served 2 terms as an Associate Editor at Administrative Science Quarterly and has also been a Senior Editor at Organization Science and Management and Organization Review. He has also served a term as Representative at Large for the International Association for Chinese Management Research (IACMR) and Organization and Management Theory Division, Academy of Management. Before returning to academia, Marquis was a Vice President and Technology Manager at JP Morgan Chase. He currently is on the sustainability advisory board of the French multinational Sanofi Consumer Healthcare. Guest Website & Socials: https://chrismarquis.com https://www.linkedin.com/in/christopher-marquis-3884834/ https://x.com/Chris_Marquis_ https://substack.com/@chrismarquis Resources Mentioned: BOOK: The Profiteers https://amzn.to/4zbwM66 BOOK: Better Business https://amzn.to/4crRPHF Key Topics Discussed (with time stamps): 01:32 Who Really Pays For Corporate Externalities? 07:22 The Plastic Dilemma: Rethinking Packaging In Sustainable Business 11:57 Privatizing Profits & Socializing Costs: Unpacking Corporate Externalities 20:37 Lessons From GE: How Shareholder Primacy Distorts Business Ethics 30:17 Big Tech And Algorithms: Profit Growth Vs. Corporate Accountability 36:30 Unpacking The Policy Debate: Plastic Lobbying & Chemical Recycling 44:19 Rethinking Lifecycles: Circularity And Extended Consumer Responsibility 51:58 Regenerative Agriculture: How Purpose-Driven Brands Restore Soil & Systems 01:00:02 Building A Regenerative Economy: Purpose-Driven Governance & Ownership 01:07:15 Conclusion & Takeaways: Empowering Individual Action and Policy Reform CONNECT & SUPPORT CARE MORE BE BETTERSubstack: https://caremorebebetter.substack.comYouTube: https://www.youtube.com/c/caremorebebetterTikTok: https://www.tiktok.com/@caremorebebetterInstagram: https://www.instagram.com/caremorebebetterFacebook: https://www.facebook.com/CareMoreBeBetterLinkedIn: https://www.linkedin.com/company/care-more-be-betterCAUSE PARTNER: If you value open dialogue, sustainability, and social equity, I invite you to support our new cause partner —Prescott College. To learn more about this effort and to support the show, visit: https://caremorebebetter.com/support/ Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
If you are ready to level up personally and professionally, go to joinrbo.comThe people you surround yourself with can either accelerate your growth or hold your business hostage.In this solo episode, Rick Trimmer breaks down one of the biggest challenges business owners face: building the right team. He explains why keeping the wrong people can cost you far more than money, how to identify the right employees, and why sometimes the best decision you can make is moving someone into a different seat—or helping them find a different bus entirely.Rick also shares how he has built teams capable of operating without him, why giving employees a path toward ownership can help you retain your best people, and why building a great team requires thinking far beyond the next 90 days.In This Episode You'll Learn:Why keeping the wrong employee can be more expensive than replacing them.How to qualify potential employees faster and identify the right people.The difference between having the right person and having them in the right seat.Why great employees need opportunities to grow.How to identify the people who belong on your personal bus.Why your team should be built around where you want to be 10 years from now.The four questions every business owner should ask about their team.How ownership can help you attract and retain high-level employees.Why building your team is an ongoing process, not a one-time decision.When it's time to make difficult changes to protect the future of your business.Your business is only as strong as the people helping you move it forward. Get the right people on the bus, put them in the right seats, and stop being afraid to make changes when something isn't working.
Better Business Better Life! Helping you live your Ideal Entrepreneurial Life through EOS & Experts
In this episode of Better Business, Better Life, Debra Chantry-Taylor explores why another year on the Scorecard should never be treated as just another set of numbers. Instead, it can be an opportunity to recognise progress, strengthen culture & understand what is helping a business succeed. Debra challenges the tendency for leadership teams to focus almost exclusively on what is going wrong. Red numbers, missed targets & Rocks that have fallen off track naturally attract attention, but when leaders only notice failure, they can unintentionally teach their teams that problems get recognised while consistent success simply becomes expected. As her own business approaches its 21st anniversary, Debra reflects on the years of decisions, challenges, mistakes, relationships & achievements that build a business over time. She explores why celebrating success does not mean lowering standards or handing out praise for the sake of it. Genuine recognition is about noticing meaningful results, incremental improvements, courageous behaviours & people living the organisation's Core Values. The conversation also looks at how leaders can use their Scorecard differently. Instead of treating it purely as an exception report for problems, Debra encourages teams to examine what is going well & ask why. When a person or team consistently delivers strong results, understanding what they are doing differently can help turn individual success into a repeatable system that others can learn from. Debra also explores what success looks like in family businesses, where commercial results are only one part of the picture. Healthy succession conversations, clearer boundaries between family & business, and next-generation family members earning their roles through merit can all represent significant wins that deserve recognition. At the heart of the episode is Debra's idea of carefrontational leadership. Great leaders need the courage to address underperformance, but they also need the awareness to acknowledge excellence. By asking questions such as “What are we proud of from the last 90 days?” & “What are we doing now that we used to find difficult?”, leadership teams can create a culture where progress is noticed as well as problems. This episode is a reminder that another year on the Scorecard is more than a collection of targets & results. It is a story of what the business has learned, what its people have achieved & what can be celebrated as it continues to grow. CONNECT WITH DEBRA: ___________________________________________ ►Debra Chantry-Taylor is a Certified EOS Implementer® | Entrepreneurial Leadership & Business Coach | Business Owner ►Connect with Debra: debra@businessaction.com.au ►See how she can help you: https://businessaction.co.nz/ ►Claim Your Free E-Book: https://www.businessaction.co.nz/free-e-book/ ___________________________________________ Ep 286 Chapters: 00:00 – Introduction 01:23 – The Importance of Noticing Success 05:00 – Lessons from Twenty-One Years 06:50 – Defining Genuine Recognition 08:19 – Using the Scorecard Effectively 12:41 – Building Culture Through Values 14:03 – Success in Family Businesses 16:36 – Implementing Better Leadership Habits
“If everyone on my team cared about this business as much as I do, we would be unstoppable.” If you've ever had that thought, you are not alone. But here's the leadership shift that changes everything: Your team doesn't need to care about the business the way you do; they need to understand how their work creates value. If your team members have never been shown what success really looks like, how their role impacts profitability, how to solve problems rather than waiting for direction, and why their contribution matters—they will remain task-focused instead of becoming the business builders you want (and need) them to be. In this episode, Kaitlyn and Melissa discuss why ownership isn't a personality trait but a leadership skill to be developed. When your team understands the impact they have on the business, everything changes. They will stop simply completing tasks and will start improving the business. Join us to discover how to help your team think like leaders without expecting them to think like owners.Profit by Design is a Tap the Potential production. Show Highlights:Powerful questions to ask so your team members understand their rolesIf you don't have clarity, your team will not have clarity.Every team member has their own $10,000 an hour activities.Understanding ownership is the key. (It's a skill to be developed.)Your business impact > job descriptionsThe benefits of extended owner vacations for your team: opportunities for growth, trust, and alignmentYour immutable laws are the key to attracting the right team members AND the right clients and customers.Leadership Bootcamp: an amazing opportunity for your A-playersIf you want your team to understand their impact and how their work creates value, book a call with us today!Resources:If today's conversation made you realize your business depends too much on you, take the Better Business, Better Life Assessment. In about 10 minutes, you'll discover the biggest constraint keeping your business from supporting your life.
Better Business Better Life! Helping you live your Ideal Entrepreneurial Life through EOS & Experts
In this episode of Better Business, Better Life, Debra Chantry-Taylor is joined by an experienced EOS Implementer®, Mirko Roettgers to explore how to go from losing money to 20%+ Profit with EOS®. The conversation begins with Mirko's journey from digital transformation in Queensland's tourism industry to entrepreneurship, where he discovered EOS® while working with a Martech startup. At the time, the business was struggling with negative profits. After implementing EOS, it transformed into a company generating more than 20% profit margins.A major part of that turnaround came from focusing on the right things. The leadership team introduced a disciplined Scorecard®, identified the numbers that genuinely drove performance, & made sure the right people were in the right seats. Debra & Mirko also discuss the Accountability Chart®, why it can be confronting, & how it helps leadership teams clarify ownership, uncover gaps & resolve confusion around accountability.They also explore the value of leading indicators, the challenge of being an Integrator pulled into constant firefighting, & why sustainable growth requires a strong leadership team underneath the Integrator role.The conversation then turns to the opportunities ahead for Queensland, including the 2032 Olympic Games & major infrastructure investment. Rather than simply hoping for growth, Debra & Mirko discuss why businesses need to build the structure, people & systems now so they are ready when those opportunities arrive.Drawing on the discipline of ultra-marathon running, this episode is a powerful reminder that business growth rarely comes from one dramatic effort. It comes from consistent execution, clear priorities, disciplined habits & the willingness to keep moving when things get difficult.A valuable listen for business owners who feel stuck, want to improve profitability, or need to prepare their organisation for the next stage of growth.CONNECT WITH DEBRA: ___________________________________________ ►Debra Chantry-Taylor is a Certified EOS Implementer® | Entrepreneurial Leadership & Business Coach | Business Owner ►Connect with Debra: debra@businessaction.com.au ►See how she can help you: https://businessaction.co.nz/ ►Claim Your Free E-Book: https://www.businessaction.co.nz/free-e-book/ ___________________________________________ GUEST'S DETAILS: ► Mirko Roettgers – LinkedIn: https://www.linkedin.com/in/mirkoroettgers/ ► Website – Mirko Roettgers – https://www.mirkoroettgers.com.au/ Ep 285 Chapters: 00:00 – Introduction 00:30 – Mirko's Professional Journey 05:36 – The Power of EOS Tools 09:54 – Developing Effective Scorecards 14:23 – Challenges of the Integrator Role 18:58 – Transitioning to EOS Implementation 22:50 – Economic Outlook and Scaling 27:07 – Clarity and Business Discipline
What if payroll wasn't your biggest expense, but your biggest profit driver? The most profitable business owners don't focus on keeping payroll costs under control, but they help every person on their team create more value. The difference in perspective about payroll is everything. If your team members don't know what success looks like and how they create value, solve problems, and make decisions, they become very expensive task-doers. If you develop leaders instead of simply managing employees, your team begins to solve problems before they reach you, improve the customer experience, eliminate costly mistakes, increase efficiency, and create more profit without adding more work to your plate. In this episode, Melissa Kay and Kaitlyn Beaver are sharing why the most profitable businesses have a leadership development strategy that dissolves payroll problems. Join us now to learn how your team can make your business stronger every single day.Profit by Design is a Tap the Potential production. Show Highlights:Supporting your team and driving profit for your businessYour team members' time is worth $10,000 an hour, too! (Do they know your vision, mission, and purpose?)Find where profit is leaking with your team and turn it into growth and opportunities.A personal example from Kaitlyn's career when she was looking for a chance to growCreating roles based on what your business needsTurning payroll into your profit driver requires alignment among your vision/mission/values, team members' roles, their key results, and KPIs.Helping your team members shine as they achieve (and exceed!) their key resultsIf you want to turn your payroll into your biggest profit driver, book a call with us today!Resources:If today's conversation made you realize your business may be relying too heavily on you, take the Better Business, Better Life Assessment. In about 10 minutes, you'll discover the biggest constraint holding your business back and learn where to focus next.
What happens when business owners stop accepting scattered systems, manual follow-ups, and time-consuming workflows as "just part of running a business"? In this episode of Staging Sips, Lori sits down with Harlowe founding members Kishah Langham and Erin Galvin to talk candidly about the frustrations that led them to search for a better way to run their staging businesses. Kishah brings 15 years of business experience in Houston, Texas, while Erin is approaching her first anniversary as a staging business owner in Colorado. Although they entered Harlowe at very different stages of business, they shared the same goal: creating systems that would make their work simpler, faster, and easier to grow. They share how bringing scheduling, proposals, agreements, payments, client communication, renewals, reporting, and business insights into one place has changed their day-to-day operations. Erin explains how she reduced the time required to complete a consultation report and can now send a professional proposal in about five minutes, even from the pool with her children. Kishah shares how Harlowe helped streamline her staging services and educational events while eliminating the need to chase registrations and payments across multiple platforms. You'll also hear how their real-world feedback helped shape Harlowe. Kishah's staging school inspired Harlowe's event functionality, while Erin's workflow inspired new ways to use project images within proposals. Their experiences reveal what it truly looks like to help build a platform while actively using it to run a business. What You'll Learn in This Episode Why Kishah wanted reliable systems in place before expanding her team Why Erin prioritized systems during her first year in business How combining disconnected business tools creates a simpler daily workflow How automated scheduling allows clients and agents to book and pay without back-and-forth communication How Erin reduced the time required to produce her consultation reports How reusable proposal templates can turn a lengthy process into a five-minute task How a streamlined proposal, agreement, and payment experience can help clients move forward faster Why Harlowe founding members averaged just seven minutes between opening a proposal and completing payment How Kishah uses Harlowe's Lookbook to show her work directly inside her proposals How Harlowe helped Kishah streamline registration and payment for her staging school and events How automated renewal reminders and payments reduce missed deadlines and manual follow-up How business analytics can provide clearer revenue forecasts, goals, and pricing insights How gaining time back has helped Erin focus on marketing, networking, and her family How gaining time back has helped Kishah grow her staging school and support the Black staging community How Kishah and Erin's feedback directly influenced features within Harlowe What it was really like to test Harlowe during its earliest stages Kishah and Erin also share the human side of adopting a new system: finding bugs, suggesting improvements, trusting the process, and watching their ideas become features that can serve staging businesses throughout the industry. Their stories show what becomes possible when technology fits the way you actually work. Fewer disconnected tools. Faster proposals. Smoother payments. Clearer business information. More time to grow your company and live your life. LEARN MORE ABOUT STAGING BUSINESS SCHOOL HERE! WHAT YOU'LL LEARN FROM THIS EPISODE: Why Kishah and Erin prioritized better systems at two very different stages of business How bringing scheduling, proposals, agreements, and payments into one place simplified their workflows How reusable templates helped turn proposal creation into a five-minute task How automation created a faster, easier experience for their clients while reducing manual follow-up How Harlowe gave Kishah and Erin more time for business growth, passion projects, and family How their real-world feedback and beta-testing experiences helped shape Harlowe's features LISTEN TO THE FULL EPISODE: RESOURCES: Connect With Our Guests Kishah Langham Texas Stagers https://www.stagingtexas.net/about-us www.instagram.com/texas_stagers Erin Galvin Finishing Touch Interiors https://www.finishingtouchinteriorsco.com/about www.instagram.com/finishingtouchinteriorsco Join the Harlowe Inner Circle Waitlist: https://waitlist.harloweco.com Apply for Private Coaching: www.rethinkhomeinteriors.com/privatecoachingapp Enroll in Staging Business School Accelerate Track: www.rethinkhomeinteriors.com/accelerate Follow the Staging Business School on Instagram: www.instagram.com/stagingbusinessschool Follow Harlowe on Instagram: www.instagram.com/meetharlowe Follow Lori on Instagram: www.instagram.com/rethinkhome If you want to learn how to streamline your operations so you can grow with less stress and burnout in your staging business, enrollment is open for Staging Business School Accelerate Track. I'd love to see you in the classroom! ENJOY THE SHOW? Leave a 5-star review on Apple Podcasts so that more Staging CEO's find it. Also, include links to your socials so that more Staging CEOs can find you. Follow over on Spotify, Stitcher, Amazon Music, or Audible.
Better Business Better Life! Helping you live your Ideal Entrepreneurial Life through EOS & Experts
In this episode of Better Business, Better Life, Debra Chantry-Taylor is joined by Dr Michael Filosi, former owner of Fullarton Park Dental, to explore his remarkable journey from doing everything to almost nothing in the business he built.Michael began his career as a dentist after graduating from Adelaide University in 2006. For years, he was deeply involved in the clinical side of the practice, personally generating around 40% of its revenue. But as his interest in business, strategy & leadership grew, he began asking an important question: how could he build a successful business that no longer depended on him?That question led Michael on an intensive journey of business education. He read around 100 business books in three years, including Traction by Gino Wickman, & began applying what he learned to his practice. Over time, he reduced his clinical contribution from 40% of revenue to just 0.6%, creating a business that could operate successfully without relying on any single person.Michael shares how clear expectations, strong recruitment, accountability & the right Visionary/Integrator relationship helped him build a more scalable & dependable organisation. With a strong leadership team around him, he was able to move away from doing everything himself & focus instead on vision, growth & the bigger picture.Debra & Michael also explore some of the harder realities of business ownership, including dealing with underperforming team members, maintaining high standards, learning from mistakes & creating a culture where people feel comfortable giving honest feedback. Michael explains why reducing key-person dependency is one of the most important things any owner can do to protect the long-term value of their business.The conversation also dives into financial resilience. Michael shares why business owners need to prepare for difficult periods while things are going well, from maintaining a rainy-day fund to understanding cash flow & making thoughtful long-term investments. Having experienced economic uncertainty firsthand, he explains why planning for the unexpected is essential for both financial security & peace of mind.CONNECT WITH DEBRA: ___________________________________________ ►Debra Chantry-Taylor is a Certified EOS Implementer® | Entrepreneurial Leadership & Business Coach | Business Owner►Connect with Debra: debra@businessaction.com.au►See how she can help you: https://businessaction.co.nz/►Claim Your Free E-Book: https://www.businessaction.co.nz/free-e-book/___________________________________________ GUEST'S DETAILS:► Dr. Michael Filosi – LinkedIn: https://au.linkedin.com/in/michaelfilosi► Website – Fullarton Park Dental : https://www.fullartondental.com.au/Ep 284 Chapters:00:00 – Introduction03:29 – The Importance of Business Education and Planning06:57 – Building a Scalable and Dependable Business08:06 – Challenges and Lessons in Business Ownership08:37 – The Role of Leadership and Team Dynamics08:49 – The Impact of Business Ownership on Personal Life09:32 – The Journey to Success and the Importance of Resilience11:32 – Preparing for the Worst54:38 – Top Tips for Business Success
The hiring mistakes we see every single week have nothing to do with finding “good people.” We've noticed the same patterns over and over again: hiring too fast because you're overwhelmed, settling because you need a body in a position, writing job ads that attract the wrong candidates, and expecting new hires to “figure it out.” Is it any wonder why your turnover rate is high? The truth is that hiring challenges are rarely just hiring challenges. They are often leadership challenges. In this episode of the Profit by Design podcast, Kaitlyn and Melissa pull back the curtain on the conversations we're having with business owners every week. We share the most common hiring mistakes we see, why they happen, and what the best business owners do differently to build an A-player team. If you're frustrated with hiring and wonder why your team isn't performing the way you'd hoped, this conversation is for you!Profit by Design is a Tap the Potential production. Show Highlights:Our How to Hire the Best program helps you stand out as an employer of choice.Avoid costly hiring mistakes.Melissa's perspective on hiring with intention (“What does my company need right now?”)Writing job descriptions vs. job advertisementsHiring for skills vs. hiring for characterYour business culture should be obvious to anyone who applies for a job!Understanding how to implement an A-player development plan with one-to-one check-ins on their goals, successes, and trajectoryCommon mistakes by business owners: not blocking off time to welcome a new team member, not having human connection as part of your onboarding process, and not building a culture of community on your teamA magic question to ask any team member: “How might I support you?”If you are up against hiring challenges, book a call with us today!Resources:And if today's conversation has you thinking, "I can totally relate to this," don't stop there.Take the Better Business, Better Life Assessment to discover the biggest constraint keeping your business from supporting your life. In about 10 minutes, you'll have a clearer picture of where to focus next.
Have you ever wondered why some stories feel effortless to tell while others never seem to land? In this episode, I'm sitting down with Breanna Owen to explore how Human Design can completely change the way we approach storytelling in our businesses.Instead of trying to tell every story or following someone else's content formula, we're diving into how your Human Design can help you identify the stories you're naturally meant to tell—and why those stories create stronger connections with your audience.Mentioned in this EpisodeEpisode 254: Using Human Design to Transform Your Business Strategy with Breanna OwenEpisode 216: Energetic Email Strategy for Connection & Conversion with Breanna OwenEpisode 277: How Human Design Is Influencing the Way We Do Business with Sabrina GebhardtEpisode 299: Done-for-You vs. Done-with-You: Which Model Fits Your Business? with Brittany HerzbergConnect with BreannaWebsite: owenyourmark.comGrab the Email Type Freebie: owenyourmark.com/energy-type-email-playbookInstagram: instagram.com/owenyourmark
What if building a successful business started with one simple belief: people matter?In this episode of The Beacon Way Podcast, Adrienne Wilkerson sits down with Josh Block, author of People Matter at Work, to discuss what it truly means to build a people-first culture without sacrificing accountability, growth, or business performance. Josh shares his remarkable leadership journey—from moving from sales representative to company president almost overnight after his father stepped down, to helping grow a family business into a thriving organization that was ultimately acquired by Siemens Healthineers and CommonSpirit Health. Along the way, he learned that sustainable business growth isn't just about systems or strategy—it's about creating an environment where people feel safe, seen, and successful. Together, Adrienne and Josh explore how leaders can hold people accountable with empathy, why thoughtful leadership creates stronger organizations, and how intentional cultures outperform accidental ones.Whether you're an entrepreneur, executive, healthcare leader, or accidental business owner, this conversation offers practical leadership lessons you can apply immediately.In This Episode:• Josh's unexpected journey from sales rep to company president • Leading a family business at just 29 years old • Balancing empathy with accountability • Why clear expectations create stronger teams • The difference between "me" cultures and "we" cultures • Josh's Three T's of Leadership • Creating workplaces where people feel safe, seen, and successful • Why words shape organizational culture • Leading through business acquisitions with transparency • Building businesses people actually want to work for Key Takeaways:Leadership starts with serving others.Great leaders don't simply focus on business performance. They invest in helping people become the best version of themselves while creating accountability that benefits both the individual and the organization.Accountability and empathy can coexist.Holding people accountable isn't about punishment. When expectations are clear and leaders genuinely care about their people, accountability becomes an investment in growth rather than a source of fear.Culture is built intentionally.Organizations don't accidentally create healthy workplaces. Shared language, clear values, transparency, and thoughtful leadership shape the environment employees experience every day.The strongest teams feel safe, seen, and successful.When people know they matter, they're more likely to contribute ideas, take ownership, remain engaged, and stay with the organization long term.Chapters:00:00 Welcome to The Beacon Way Podcast00:47 Meet Josh Block01:10 From Sales Representative to President Overnight03:05 Leading Older Employees at Age 2905:05 Leadership Lessons From Early Mistakes06:45 Holding People Accountable with Empathy09:50 Why Clear Expectations Matter11:05 Helping Employees Feel Safe, Seen & Successful12:40 The Three T's of Leadership15:05 Why Shared Language Builds Culture18:20 Growing a Business Through Acquisition22:30 Transitioning from President to Advisor24:05 Building Trust Through Transparency26:00 Josh's Current Work and Mission27:15 Where to Find People Matter at Work28:20 Closing ThoughtsConnect with Josh Block
Supplier diversity programs have been part of procurement's purview for decades, and they have changed a lot during that time. The categories of supplier ownership have expanded and become better defined, success metrics have narrowed, and initiatives like ESG have altered how companies relate to the program as a whole. Today, the most notable change to supplier diversity is… the silence. In this episode of The Sourcing Hero podcast, Host Kelly Barner welcomes back Lamont Robinson. Lamont is a leading voice on supplier diversity, but that doesn't mean he's hesitant to reexamine and reimagine everything about the practice. Lamont envisions supplier diversity programs that are both business-driven and legally defensible for long term impact: Why an over-reliance on spend as a performance metric has skewed the impact of supplier diversity programs and even held them back Whether the many categories of ‘diverse' suppliers can (or should) be managed in the same way or whether they require a more varied approach Practical advice for diversity-minded procurement professionals, whether they own their company's program or not Why he feels optimistic for the future of supplier diversity Links: Lamont Robinson on LinkedIn
Better Business Better Life! Helping you live your Ideal Entrepreneurial Life through EOS & Experts
In this episode of Better Business, Better Life, Debra Chantry-Taylor is joined by Nathan James, Creative Director at The Attention Seeker, to share his honest story on the EOS® system that changed a creative agency, & the lessons every entrepreneur can learn from failure, resilience & growth.Nathan's career began in London's creative industry in 1995, where he worked with some of the world's leading advertising agencies, including Mother & R/GA, before taking his expertise across Stockholm, New York, Amsterdam & eventually Auckland. Along the way, he built an impressive career creating campaigns for global brands & later launched his own content production & advertising business.Despite his creative success, Nathan's business ultimately failed. Poor financial management, inconsistent cash flow & the absence of a reliable sales pipeline led to bankruptcy. Rather than allowing the experience to define him, Nathan chose to learn from it. He openly shares the hard lessons he discovered about cash flow, networking, business strategy & the importance of separating creative talent from sound business management.Nathan eventually joined The Attention Seeker, where implementing EOS® transformed the way the business operates. With clear accountability, structured Level 10 Meeting® rhythms, transparent communication & defined roles through The Accountability Chart®, the agency reduced politics, strengthened collaboration & built a more profitable, stable business. Nathan explains why structure does not limit creativity. It creates the freedom for creative people to do their best work.Debra & Nathan also explore the importance of company culture & core values, discussing how transparency, daily recognition of team members & hiring based on shared values have helped create a high-performing team. Nathan shares why reporting to someone younger than himself became a valuable lesson in humility, proving that great businesses are built on merit, not hierarchy or ego.Throughout the conversation, Nathan offers honest advice for entrepreneurs who are facing setbacks. He encourages business owners to never stop learning, let go of ego & remember that material possessions do not define success. Instead, lasting success comes from building a healthy business, maintaining strong relationships & creating a life that is fulfilling both professionally & personally. CONNECT WITH DEBRA: ___________________________________________ ►Debra Chantry-Taylor is a Certified EOS Implementer® | Entrepreneurial Leadership & Business Coach | Business Owner ►Connect with Debra: debra@businessaction.com.au ►See how she can help you: https://businessaction.co.nz/ ►Claim Your Free E-Book: https://www.businessaction.co.nz/free-e-book/ ___________________________________________ GUEST'S DETAILS: ► Nathan James – LinkedIn: https://nz.linkedin.com/in/nathanjames-cooper ► Website – attn:seeker : https://www.attnseeker.com Ep 283 Chapters: 00:00 – Introduction 00:38 – Nate's Background and Early Career 09:17 – Transition to Digital and Freelancing 17:27 – Joining The Attention Seeker 21:41 – Impact of EOS® on Business Structure 34:33 – Cultural Values and Team Dynamics 39:22 – Reducing Ego and Embracing Structure 47:37 – Lessons Learned from Business Failures 47:46 – Advice for Entrepreneurs
Jennifer Barney is the founder of Barney Butter, author of the newsletter The Business of Food, and an advisor on food manufacturing and agricultural innovation. On this episode of ITS, Jennifer and Ali talk about the CPG system. what she's optimistic about, and how founders need to understand the economics of what they're building. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
What separates the business owners who thrive from those who stay stuck? After coaching hundreds of business owners, we've noticed that those who create the biggest transformations aren't necessarily the smartest, the busiest, or the ones working the longest hours. In this week's episode, Melissa Kay and Kaitlyn Beaver pull back the curtain on the patterns they see every day while coaching business owners and leading conversations with entrepreneurs across the country. You'll learn the mindset shifts that lead to sustainable growth, what the best business owners do that others overlook, the habits that create stronger teams and better leadership, and why some owners grow with confidence. In contrast, others stay stuck in survival mode. Join us for an honest conversation about what we have learned from the business owners building businesses that truly support their lives.Profit by Design is a Tap the Potential production.Show Highlights:Top mindset shifts for sustainable growth: (Hint: Working less is more!)Create space for innovative thinking.Focus on $10,000-an-hour activities.Taking “time off” doesn't just mean going on vacation.The value of time audits in pinpointing your issuesDelegation is a true gift to your team members. It fosters growth AND trust.Clear systems make delegation easier!Do you know the sweet spot of your business?Examples from Melissa of giving clients a better lifeONE small step forward can make the biggest difference in your business and your life! Take the Better Business, Better Life Assessment today!Resources:If this conversation leaves you wondering what your next step should be, take the Better Business, Better Life Assessment. It will help you identify the biggest opportunity in your business so you can stop guessing and start building a business that truly supports your life. Work should support your life–not the other way around!
Send us Fan MailWhat if becoming a calmer parent also made you a stronger leader and business owner?As mom entrepreneurs, we often separate our personal and professional lives—but the truth is, how we show up at home impacts how we lead in our businesses. In this episode I sit down with Angie Weber, founder of The Parent Toolbox, creator of the C.A.L.M. Approach to Parenting©, Director of the Divorce Support Collective, and host of the Mom Essentials Podcast, to explore how emotional regulation transforms not only our parenting, but our leadership, communication, and confidence as entrepreneurs.If you've ever found yourself snapping at your kids after a stressful workday, feeling guilty about losing your patience, or wondering why you're constantly overwhelmed, this conversation is for you.Angie shares practical, compassionate strategies to help moms move from reactive parenting to calm, connected leadership—at home and in business.In this episode, you'll learn: Why emotional regulation is one of the most important leadership skills for moms The difference between reactive and proactive parenting How your nervous system impacts your parenting, business, and relationships The connection between calm parenting and confident business leadership Practical ways to regulate your emotions before reacting How to break generational parenting patterns with grace instead of guilt The C.A.L.M. Approach to Parenting© and how it creates stronger family communication Why curiosity is more powerful than criticism How family meetings can reduce overwhelm and create smoother weeks Simple practices to create a calmer start to the new school year Whether you're raising toddlers, teens, or somewhere in between, this episode will leave you with practical tools to build more peace in your home while becoming a more grounded CEO in your business.Connect with Angie Weber
Better Business Better Life! Helping you live your Ideal Entrepreneurial Life through EOS & Experts
In this episode of Better Business, Better Life, Debra Chantry-Taylor is joined by Certified EOS Implementer® Jeff Starin to share the remarkable story of how he grew his business by 484% after implementing EOS® & transforming the way he led his company. Jeff's entrepreneurial journey is anything but ordinary. After leaving college to become a professional pool player, he started an auto parts business with the simple goal of earning enough money to one day open a pool hall. Over the years, he built the company into a successful business, but after reaching around $5 million in revenue, growth completely stalled. For four consecutive years, sales remained virtually unchanged, leaving Jeff searching for a better way forward. Everything changed when Jeff discovered the Entrepreneurial Operating System®. Like many business owners, he initially chose to self-implement after reading Traction. While the tools helped, he quickly realised that trying to facilitate the process himself limited the results. Bringing in an experienced EOS® Implementer became the turning point, giving his leadership team the accountability, structure & objective guidance they needed to gain real Traction®. One of the biggest breakthroughs came through redesigning The Accountability Chart® & clearly defining the Visionary & Integrator roles. Jeff explains how understanding his natural strengths as a Visionary & finding the right Integrator to drive execution allowed him to stop being the bottleneck in the business. By learning to delegate effectively & empowering others to lead, the company experienced dramatic improvements in both performance & culture. Debra & Jeff also discuss the power of EOS® tools such as Level 10 Meeting® & IDS®. Jeff shares why helping leadership teams identify the real issue, instead of treating symptoms, transforms the quality of conversations, accelerates decision-making & creates a stronger culture of accountability. They also explore why difficult conversations become much easier when leadership teams have clear data, defined expectations & a proven framework for solving problems. Throughout the episode, Jeff shares practical leadership lessons that extend beyond EOS®, including why businesses move at the speed of their decisions, the importance of understanding what customers are truly paying for, & why happiness often lies on the other side of the difficult conversations leaders avoid. This episode is essential listening for entrepreneurs who want to grow their business, overcome the plateau many companies experience, & discover how EOS® can help build a stronger leadership team, create greater accountability & unlock sustainable long-term growth. CONNECT WITH DEBRA: ___________________________________________ ►Debra Chantry-Taylor is a Certified EOS Implementer® | Entrepreneurial Leadership & Business Coach | Business Owner ►Connect with Debra: debra@businessaction.com.au ►See how she can help you: https://businessaction.co.nz/ ►Claim Your Free E-Book: https://www.businessaction.co.nz/free-e-book/ ___________________________________________ GUEST'S DETAILS: ► Jeff Starin – LinkedIn: https://www.linkedin.com/in/jeffstarineosimplementer ► Website – Entrepreneurs Organization - Los Angeles Valley: https://eolavalley.com Ep 282 Chapters: 00:00 – Introduction 00:57 – Building a Business by Accident02:02 – Discovering EOS and Achieving 484% Growth06:03 – Visionary vs Integrator: Finding the Missing Piece08:02 – The Difference Between Visionaries and Integrators22:20 – Helping Businesses Grow Is the Greatest Reward44:34 – Jeff's Top Three Business Lessons
What if you could step away from your business for six weeks… and everything kept running? For many business owners, even taking a long weekend feels impossible. It's not because you don't have a great team or you don't work hard enough. It's because your business still depends on you for too many decisions. The freedom you're looking for isn't found by working harder; it's built through intentional leadership, clear systems, and a self-managing team. In this episode of the Profit by Design Podcast, Dr. Sabrina Starling shares how she prepared her business for her 6-week vacation—and the lessons every business owner can apply to create more time, more freedom, and a more sustainably profitable business. Imagine signing off for six weeks and returning to a more confident team, a business that's still growing, and a life that finally feels aligned with why you became an entrepreneur in the first place. Join Melissa Kay and Dr. Sabrina to learn how to make this dream a reality in your business!Profit by Design is a Tap the Potential production. Show Highlights:Dr. Sabrina's hard rule about “no takebacks” after delegating tasks for her vacationPractical steps of vacation preparations for Dr. Sabrina (How she prepares her team)The key to creating a sustainable business and job stability for your teamFocus on key results for team members.Dr. Sabrina's mandate to her team about using AI for repetitive activitiesThe incredible results our clients are experiencing because of innovation and creativityMelissa's example of freeing up her time by offloading tasks to othersThe business owner's trap: “I am the ONLY one who can do this.”Give your team members more confidence, ownership, and job stability!Ready to discover what's keeping your business dependent on you? Find out more about our Better Business, Better Life program. Learn how to slash ten hours off your work week! Book a call with Kaitlyn today!Resources:Take the Better Business, Better Life Assessment to identify your biggest opportunity to create more time freedom, stronger leadership, and a sustainably profitable business! Work should support your life–not consume it!
Nine years ago I started this podcast with a simple goal: create meaningful conversations, support my collaboration partners, and deliver value to my community. I had no idea how much the journey would shape who I am as a business coach in the process. As we celebrate 500 episodes of Amplify Your Success, I wanted to do something different. Instead of looking back at my favorite interviews or biggest milestones, I'm sharing the lessons that changed me as a coach, a leader, and a business owner. These aren't podcasting tips or production hacks. They're the insights that emerged from consistently showing up, having hundreds of conversations, and learning what it really takes to build trust, authority, and community over time. In episode 500, I talk about why momentum matters more than motivation, how my podcast became my invisible sales force, what hosting hundreds of guests taught me about collaboration and discernment, and why this journey ultimately led me to create programs like my Authority Accelerator Mastermind. If you've ever questioned whether the work you're consistently showing up for is making a difference, I hope these lessons encourage you to keep going. Sometimes the greatest transformation isn't just what you're building. It's who you're becoming along the way. Key Takeaways: [00:00] Why reaching 500 episodes isn't just a milestone. It's a reflection on the lessons that shaped me as a business coach. [02:15] The surprising way podcasting transformed how I coach, lead, and serve my clients. [04:48] Why consistency became a leadership practice instead of just another content strategy. [07:39] How momentum, not motivation, creates long-term success and sustainable business growth. [09:45] Why a coaching business podcast can become your invisible sales force by building trust before prospects ever reach out. [11:52] The importance of specificity and why trying to speak to everyone weakens your authority. [13:56] What hosting hundreds of guest interviews taught me about collaboration, discernment, and setting higher standards. [16:11] Why saying "no" to the wrong guests ultimately strengthened my brand and protected my audience's trust. [18:01] The biggest pattern I noticed after interviewing hundreds of experts and why many podcast appearances don't translate into business growth. [20:18] How those observations led me to create Authority Accelerator and help experts become unforgettable podcast guests. [21:11] Why community, collaboration, and belonging have become central to how I build my business today. [23:24] The biggest lesson from 500 episodes and why becoming a better coach has been the greatest reward of this journey. Resources Mentioned in This Episode: Join me on Substack here to discover what's working now as our industry continues to evolve. Be sure to join as a Growth Fuel subscriber to gain access to upcoming live trainings. Help me celebrate this milestone for Amplify Your Success over on Substack here. Until July 31, 2026 you can qualify for valuable prizes when you join us a free or paid subscriber.
Better Business Better Life! Helping you live your Ideal Entrepreneurial Life through EOS & Experts
In this episode of Better Business, Better Life, Debra Chantry-Taylor is joined by Kris Snyder, Chief Advocate at Ninety.io, to explore how EOS® Powered by AI is helping leadership teams work smarter, run better meetings & build scalable businesses.Kris shares his journey from building five software companies & surviving the dot-com crash to becoming an EOS® Implementer & one of the driving forces behind Ninety.io. Today, the platform supports more than 18,000 companies & over 300,000 users, while staying grounded in the core principles of EOS®.A major focus of the conversation is how AI is transforming the way businesses use EOS®. Kris explains that AI is not replacing the EOS® process or the role of the EOS® Implementer. Instead, it removes administrative work, surfaces insights & helps leadership teams spend more time solving real business issues.Debra & Kris discuss how AI-powered tools within Ninety.io can improve meeting preparation, identify patterns, provide visibility into team performance & help leaders ask better questions. They also explore how Ninety.io is balancing innovation with the simplicity that makes EOS® so effective.Beyond technology, Kris shares why exit planning should begin long before a business owner is ready to sell. He explains how EOS® helps businesses become less dependent on the founder by building stronger leadership teams, clearer accountability & systems that allow the business to thrive independently.Throughout the episode, Debra & Kris reinforce that while AI can improve productivity & efficiency, lasting business success still depends on clear leadership, disciplined execution & meaningful human relationships.This episode is essential listening for entrepreneurs & leadership teams who want to understand how EOS® Powered by AI can improve meetings, strengthen accountability, simplify operations & build a business ready for the future. CONNECT WITH DEBRA: ___________________________________________ ►Debra Chantry-Taylor is a Certified EOS Implementer® | Entrepreneurial Leadership & Business Coach | Business Owner►Connect with Debra: debra@businessaction.com.au ►See how she can help you: https://businessaction.co.nz/►Claim Your Free E-Book: https://www.businessaction.co.nz/free-e-book/___________________________________________ GUEST'S DETAILS: ► Kris Snyder – LinkedIn: https://www.linkedin.com/in/krissnyder/► Website – Kris Snyder: https://krissnyder.com/ Ep 281 Chapters:00:00 – Introduction47:04 – Transition to EOS and Ninety.io47:19 – Changes in Ninety.io and EOS Purity47:33 – Impact of AI on EOS and Ninety.io47:47 – Challenges and Opportunities in EOS Implementation50:11 – Planning for Exit and Personal Growth50:44 – Advocacy and Community Building53:26 – Final Thoughts and Tips
Could your business survive without you for six weeks? For most business owners, the answer is NO. It's not because they aren't capable, but because the business has been built to depend on them. If taking a week off feels impossible, it's a sign that you're carrying too much of the business on your shoulders. In this episode, Dr. Sabrina Starling shares how she prepared to take a six-week vacation without her business missing a beat. It's not about working harder before you leave; it's about building the right systems, developing a self-managing team, and leading in a way that creates true freedom. Imagine coming back from vacation refreshed, instead of returning to chaos, missed opportunities, and a mountain of problems waiting for you. That's what happens when you intentionally build a business that supports your life. The measure of a healthy business isn't how hard the owner works, but how well the business performs when the owner steps away. In this episode, you'll discover why owner dependency is limiting your growth, the leadership shifts that make time away possible, how to build trust and accountability with your team, the systems every business needs before the owner can truly unplug, and why taking extended time away is one of the best tests of a healthy business. Profit by Design is a Tap the Potential production. Show Highlights:Dr. Sabrina is on the brink of a six-week vacation! Hear her explain how she prepared.What we are risking when we don't prioritize vacations“What is your biggest fear if you were away for two weeks?”Melissa's perspective, as a team member, on Dr. Sabrina's vacationsThe #1 reason you should take vacations is so that your team can grow and break their dependency on you.The key to preparing for an extended vacation is to have the right systems in place. “What 20% of my effort gets 80% of my results?”“What 20% of what you do in your life produces 80% of your impact on those you love?”Getting your business shrunk down to size–not taking over your life!Ready to take your life back from your business? Need help knowing where to start? Book a call with Kaitlyn today!Resources:Take the Better Business, Better Life Assessment to identify the next steps toward creating a sustainably profitable business that gives you more time, more freedom, and more peace of mind.
This compilation pulls from recent guest conversations with Mark O'Brien, Shane Durkin, Mike Romanowicz, Morgan Molitor, and Michael Holmes Jr. Five different perspectives, but a shared thread runs through all of them: risk, money, systems, tools, identity, and what it really takes to build a better business. Sign up for the Modern Craftsman Community:
In this episode of the Ecomm Breakthrough Podcast, host Josh Hadley shares a practical decision-making framework for choosing between competing business opportunities. Drawing from his own dilemma of hiring either a Director of E-commerce or a Director of HR, Josh outlines six key questions across two categories: assessing revenue creation, business leverage, and risk protection, then evaluating downside risk, upside potential, and feedback speed. He emphasizes that true business faith means disciplined, strategic action rather than blind risk-taking, helping entrepreneurs confidently prioritize the best opportunities over merely good ones.Bullet Points:Decision-making framework for evaluating business opportunitiesImportance of prioritizing between competing good, better, and best optionsRole of faith in business decisions as disciplined and strategic actionDilemma of hiring between a director of e-commerce and a director of HRImmediate vs. long-term impact of hiring decisions on business growthCore questions for assessing business opportunities: revenue generation, leverage, and risk protectionRisk and reward analysis: capped downside, upside potential, and feedback speedPersonal examples illustrating the decision-making framework in actionEmphasis on informed decision-making and strategic focusEncouragement to share insights with others in the entrepreneurial communityTimestamps:00:00:00 Introduction to the Decision FrameworkThe host introduces the challenge of choosing between good, better, and best opportunities and presents his decision-making framework.00:00:58 Host's Background and ExperienceJosh Hadley shares his background as a man of faith, family man, and successful e-commerce entrepreneur across multiple platforms.00:01:54 The Current Business DilemmaJosh explains his current challenge: choosing between hiring a Director of E-commerce or a Director of HR for his business.00:04:16 The Principle of Faith in Life and BusinessThe host discusses faith as a core principle, using personal examples like marriage and children to illustrate taking calculated leaps.00:07:19 Business Examples of Faith-Based DecisionsJosh relates the principle of faith to common business decisions like product launches, influencer marketing, and choosing sales channels.00:09:08 Decision Framework Part 1: The First Three QuestionsThe first part of the framework is introduced: Does it create revenue, create leverage, or protect the business downside?00:11:08 Applying Part 1 to the Director of E-commerce RoleThe host analyzes the Director of E-commerce position using the first three questions, concluding it checks all three boxes.00:12:50 Applying Part 1 to the Director of HR RoleThe Director of HR role is evaluated against the first three questions, showing it meets fewer criteria immediately.00:15:05 Decision Framework Part 2: The Final Three QuestionsThe second part of the framework is revealed: Is the downside capped, what is the upside, and is feedback fast?00:15:40 Applying Part 2 to Both RolesBoth the Director of E-commerce and Director of HR roles are compared using the second set of three questions.00:20:45 The Importance of Studied DecisionsFaith is defined as disciplined strategy and planning, not impulsive action, which this framework helps facilitate for business decisions.00:22:15 Case Study: Launching a Hero ProductA past example of choosing a higher-risk, higher-reward product launch that led to exponential growth for the business.00:24:05 Case Study: Expanding to TikTok ShopHow the framework helped prioritize TikTok Shop over other sales channels, leading to rapid success and viral growth.00:26:08 Case Study: Prioritizing ShopifyThe decision to focus on Shopify over other marketplaces by calculating its massive upside potential, which was quickly validated.00:27:28 Summary of the Six-Question FrameworkThe host recaps the complete two-part, six-question decision framework for choosing the best business opportunities and encourages listeners to apply it.Links and Mentions:Tools and Frameworks"Decision Framework Questions": "00:09:08""Second Decision Framework Questions": "00:15:05"Websites and Sales Channels"Amazon": "00:01:00""TikTok Shop": "00:01:00""Shopify": "00:01:00""Walmart": "00:01:00""Etsy": "00:01:00""eBay": "00:01:00"Concepts and Principles"Recruiting and HR Management": "00:03:13""Faith in Business": "00:04:16"Personal Experiences and Examples"Hero SKUs Launch": "00:22:56""TikTok Shop Success": "00:25:13""Shopify Launch": "00:26:08"Transcript:Josh Hadley 00:00:00 The most difficult choices in life and business are rarely decisions between good or bad opportunities. Rather. The most difficult choices are between good, better and best opportunities. Faith is not just a principle of saying yes to something and moving forward rather most often. Faith is a principle of being able to know what you're saying yes to, while also saying no to maybe five other things at the exact same time. To ensure that you are prioritizing the true right opportunity that is meant for you. Today, I'm going to share with you the decision framework that I utilize to choose between those good, better, and best options that sit in front of us on a daily basis as business owners. Welcome to the E-com Breakthrough Podcast, I'm Josh Hadley. I've scaled my own e-commerce brand from 0 to 8 figures, and I'm actively building towards nine figures in sales. This podcast is where I document that journey and share the systems, the strategies and the lessons learned in real time so that you can learn what actually matters and scale your own business.Josh Hadley 00:00:58 My name is Josh Hadley. First and foremost, I'm a man of faith. I am a husband to a beautiful wife, and I am also the father of four children. I have been selling in the e-commerce space for over a decade, doing over $20 million in revenue and selling multi millions on three different sales channels such as Amazon, TikTok, Shop and Shopify. And I am also the host of the number ...
Most entrepreneurs treat business problems as money problems. In this episode, Brian Thompson makes the case that they are almost always alignment problems, and that better decision-making starts not with tactics, but with mission, vision, and values. Brian shares the alignment framework he uses with entrepreneurs across industries to help them make decisions with more clarity, confidence, and purpose. If you have ever felt like your business decisions are harder than they should be, this episode will help you understand why, and what to do about it. In this episode you will learn: Why most business problems are alignment problems, not money problems How to use mission, vision, and values as a foundation for better decision-making Why tactics like pricing, hiring, and structure should come after the foundation is clear How to think about money, energy, and ethics as the three pillars of a sustainable business strategy Why profit protects your mission and allows meaningful work to continue How to evaluate any business decision using your values as a filter What to do before you raise your prices, hire someone, or launch something new Better decision-making in business starts with a clear foundation. When mission, vision, and values are in place, the tactical questions, what to charge, when to hire, how to structure the business, become much easier to answer with confidence and alignment. This episode is especially relevant for service-based entrepreneurs, therapists, coaches, consultants, and creatives who are building businesses around meaningful work and want a framework that reflects their values as much as their goals. Resources + Links Newsletter Sign Up Follow Brian Thompson Online: Instagram, Facebook, LinkedIn, X, Forbes Follow & review the podcast: on Spotify and Apple Podcasts About Brian and the Mission Driven Business Podcast Brian Thompson, JD/CFP®, is a tax attorney and Certified Financial Planner® who specializes in providing comprehensive financial planning to LGBTQ+ entrepreneurs who run mission-driven businesses. The Mission Driven Business podcast was born out of his passion for helping social entrepreneurs create businesses with purpose and profit. On the podcast, Brian talks with diverse entrepreneurs and the people who support them. Listeners hear stories of experiences, strength, and hope and get practical advice to help them build businesses that might just change the world, too.
Miles to Go - Travel Tips, News & Reviews You Can't Afford to Miss!
Watch Us On YouTube! Announcing a new, ongoing benefit for annual subscribers of our Slack community. Annual subscribers receive a free Points Path Alerts subscription OR a 30% discount on Points Path Pro. Richard is back, fresh off a World Cup match at the Meadowlands, and he's got plenty to say about the experience—from the surprisingly smooth transportation operation to the electric atmosphere inside the stadium. Meanwhile, Ed finally checks JetBlue Mint off his list and shares why the experience reinforced one of the biggest challenges facing the legacy carriers: delivering a premium product that feels worth the price. The conversation also dives into Bilt's newest transfer partner, Preferred Hotels, bringing the program back to 25 partners and opening up a new collection of boutique and luxury properties for point redemptions. Plus, a look at Air Canada's little-known airport cafés, why loyalty programs continue marching toward higher prices, and a potentially lucrative Pays promotion that listeners may want to jump on before it disappears. Get hydrated like Ed in Vegas with Nuun Use my Bilt Rewards link to sign-up and support the show! If you enjoy the podcast, I hope you'll take a moment to leave us a rating. That helps us grow our audience! If you're looking for a way to support the show, we'd love to have you join us in our Travel Slack Community. Join me and other travel experts for informative conversations about the travel world, the best ways to use your miles and points, Zoom happy hours and exciting giveaways. Monthly access Annual access Personal consultation plus annual access We have witty, funny, sarcastic discussions about travel, for members only. My fellow travel experts are available to answer your questions and we host video chats multiple times per month. Follow Us! Instagram: https://www.instagram.com/milestogopodcast/ TikTok: https://www.tiktok.com/@milestogopodcast Ed Pizza: https://www.instagram.com/pizzainmotion/ Richard Kerr: https://www.instagram.com/kerrpoints/ ✈️ What We Cover in This Episode ✈️ Richard attends a World Cup match • France vs. Senegal at the Meadowlands • New Jersey Transit's surprisingly smooth operation • Why the overall experience exceeded expectations ✈️ Ed finally flies JetBlue Mint • A321 Mint experience review • Seat, service, and onboard Wi-Fi • Why JetBlue continues to stand out ✈️ The state of airline Wi-Fi • American Airlines free Wi-Fi rollout frustrations • JetBlue's connectivity advantage • Why reliability still matters ✈️ The power of points and miles • Using miles to stay for an All-Star game • Last-minute flight changes • Why flexibility remains invaluable ✈️ Admirals Club vs. Delta Sky Club • A tale of two lounge experiences • Food quality differences • How the products continue to diverge ✈️ Air Canada's airport cafés • Complimentary access for elite travelers • Why the concept stands out • Comparing loyalty investments across airlines ✈️ Bilt adds Preferred Hotels • Transfer partner number 25 • One Bilt point to two Preferred points • Boutique hotel redemption opportunities ✈️ Accor Voyager membership • Discounted membership opportunity • Elite night credits • Whether the math works ✈️ Are loyalty programs becoming too expensive? • Inflation in award pricing • The future of airline and hotel currencies • Where value still exists ✈️ A Pays promotion worth watching • Bonus points opportunities • Why it may not last long • Getting value before the offer disappears ⏱️ Episode 442 Timestamps 1:06 – Richard's World Cup experience at the Meadowlands 7:06 – Ed reviews JetBlue Mint 11:15 – American's free Wi-Fi rollout frustrations 12:44 – Using points and miles to save an All-Star game trip 15:37 – Admirals Club vs. Delta Sky Club 19:36 – Discovering Air Canada's airport cafés 23:31 – Are loyalty programs headed in the wrong direction? 28:07 – Bilt adds Preferred Hotels as partner #25 29:57 – Accor Voyager membership opportunity 32:54 – Pays promotion and bonus points opportunity