Podcasts about better business

If you've ever walked away from a mastermind, a coaching call, or a well-meaning conversation with a colleague feeling more confused than when you started — this episode is going to name something you've probably been living with for a long time. It's not that there's too little advice out there. It's that most of us have never stopped to ask whether the advice we're taking is actually right for us, our business, and where we are right now.My guest today is Sandra Booker, founder of Sidekick COO and creator of Scale Society, a fractional COO who works with established online service providers to find the single constraint costing them the most time and money — and then designs the systems and team structures to solve it. Sandra is one of the most well-respected operators in the online business world, and this conversation is exactly as good as I knew it would be.What Sandra and I get into goes way beyond operations and systems. We talk about how to know when you actually need to hire someone versus when you need a better process, the art of pausing before reacting when urgency sets in, and Sandra's concept of "curating your room" — being intentional about whose voices you let influence your decisions, and why the most impressive person in the room isn't always the right one to listen to. Sandra also shares a super cool AI tool that she built and has been using in her own business that I cannot wait for you to hear about — and that I think is going to change how a lot of you are using AI.In this episode we talk about:Why the "self-made" entrepreneur is a myth — and what the business owners who actually build something have in common that nobody talks aboutHow to tell the difference between needing a team member, needing a system, or needing to pause and look at what's already in your businessThe real cost of making decisions from fear, urgency, or comparison — and what to do insteadSandra's concept of curating your room — why your business bestie might be exactly the wrong person to consult when you have a hard decision to makeThe AI tool Sandra built called “The Advisory Board” — and how you can do the same for yourselfWhy the right move in a revenue dip is almost always to look inside your existing business first — and what to look forHow to evaluate advice you're hearing — whether it's from a podcast, a mastermind, or someone making big revenue claims onlineYour next best business decision is probably not going to come from someone else's strategy. It's going to come from getting clearer on what's actually happening inside your own business — and this episode is going to help you do that!Design the room your decisions deserve with Sandra's AI Boardroom Blueprint.

In this episode of Better Business, Better Life, Debra Chantry-Taylor explores how EOS and AI can give your team 10 hours back every week with AI strategist, author, and CEO of Bizukka, John Munsell.As AI continues to reshape the way organisations operate, many businesses are rushing to implement new tools without the governance, training, or strategy needed to use them effectively. John explains why this approach creates significant risks and often prevents companies from achieving the productivity gains they expect.Drawing on his experience as CEO of Bizukka and creator of the AI Strategy Canvas, John introduces the concept of the 10 Levels of AI Mastery, a framework designed to help organisations build AI capability in a structured and responsible way. Rather than jumping straight into advanced automation, he argues that businesses must first develop collective expertise, clear processes, and strong AI governance.Throughout the conversation, John shares practical examples of how AI can dramatically improve efficiency when implemented correctly. One standout case study reveals how a CEO used AI to streamline complex RFP responses, reducing a three-week process to just three days and saving more than $70,000 in the process.Debra and John also discuss the growing security concerns surrounding AI, including phishing attacks, autonomous agents, and the risks of employees using AI tools without proper oversight. John warns that poor AI adoption is not simply a technology problem. It is a leadership problem that requires education, accountability, and clear policies across the organisation.The discussion covers how businesses can integrate AI into every department, the importance of upskilling employees, and why organisations that invest in training can unlock 10 to 12 hours of productive time per employee every week.John also shares insights into advanced AI tools, practical implementation strategies, and the importance of balancing innovation with governance. He introduces his AI Impact Analysis tool and explains how businesses can assess their readiness for AI before making significant investments.This episode is essential listening for business owners and leadership teams who want to harness the power of AI while avoiding the costly consequences of poor AI adoption, ensuring technology becomes a competitive advantage rather than a business risk.CONNECT WITH DEBRA:   ___________________________________________        ►Debra Chantry-Taylor is a Certified EOS Implementer | Entrepreneurial Leadership & Business Coach | Business Owner►Connect with Debra: debra@businessaction.com.au ►See how she can help you: https://businessaction.co.nz/►Claim Your Free E-Book: https://www.businessaction.co.nz/free-e-book/___________________________________________      GUEST'S DETAILS: ► John Munsell – LinkedIn: https://www.linkedin.com/in/jwmunsell/► Website: Bizzuka: www.bizzuka.comEpisode 275 Chapters:  00:00 – Introduction00:40 – Impact of AI on Businesses04:23 – Levels of AI Mastery12:54 – AI in Business Operations17:50 – Common Mistakes in AI Implementation26:11 – AI Governance and Security34:41 – Tools and Resources for AI Implementation35:00 – Practical Tips for AI Adoption35:16 – Community and Support for AI Implementation37:17 – Final Thoughts and Next Steps

Regret can feel like a punch to the gut, but it's one of the most underrated decision-making tools we have.When a choice leaves that bitter, lingering “that wasn't right” feeling, it's often not random emotion. It's a signal that something important in you just got ignored.I walk you through a real decision I made too quickly.We dig into values-based decision making, why trade-offs are unavoidable, and how to stop choosing from a place of stress, people-pleasing, or a packed schedule. I also share the values assessment I like (the Values Bridge Assessment by Susie Welch) and why “I know my values” isn't enough if you can't name them or act on them day to day.If you're navigating leadership decisions, career moves, or any high-stakes personal choice, you'll leave with a simple method to turn regret into alignment and make choices you're proud of later.If this helps, subscribe, share it with one person who's struggling with a decision right now, and leave a review so more people can find the show.Values-Bridge Assessment: https://thevaluesbridge.com/Executive-Coaching Session to Work Through Tough Decisions: https://calendly.com/angelashurina/executive-momentum-360Text Me Your Thoughts and IdeasSupport the showBrought to you by Angela Shurina  Certified Health, Sleep, Performance & Executive Coach 360 with 18 years of experience helping people change to feel, be and do their best.

In this episode of Better Business, Better Life, Debra Chantry-Taylor sits down with Rajesh Nagjee to explore the connection between the business you build and the life you ultimately create. Rajesh, founder of the CEO Business Growth Programme and creator of the CEO Freedom Operating System, shares his remarkable journey from working in his family business to building a 450-bed trauma care hospital that transformed healthcare outcomes in his region. Along the way, he discovered that business success is not simply about strategy, systems, or execution. It is about aligning the inner game and outer game of leadership. Throughout the conversation, Rajesh explains that while frameworks such as EOS and Rockefeller Habits can produce exceptional business results, sustainable success requires leaders to develop the mindset, self-awareness, and emotional resilience needed to drive those systems effectively. Without this inner work, many founders achieve external success while sacrificing personal fulfilment, relationships, and wellbeing. Drawing on lessons from healthcare, entrepreneurship, and decades of coaching business owners, Rajesh highlights the importance of time-criticality, intentional leadership, and creating businesses that are aligned with personal values. He shares how fear, doubt, anxiety, and limiting beliefs can quietly undermine performance, even when a business appears successful on the surface. The discussion also explores the difference between the fruits of success and the experience of success. Rajesh challenges founders to think beyond revenue, growth, and achievement, and consider whether the business they build is actually creating the life they want to live. Rajesh introduces the CEO Freedom Operating System, a framework designed to help entrepreneurs align personal purpose with business outcomes, creating both commercial success and personal fulfilment. He explains how focusing on the inner game allows leaders to make better decisions, build stronger teams, and create lasting impact. This episode is a powerful reminder that the business you build should not come at the expense of your relationships, health, or happiness. Instead, it should become a vehicle for creating freedom, fulfilment, and a meaningful legacy both inside and outside the business. CONNECT WITH DEBRA:   ___________________________________________        ►Debra Chantry-Taylor is a Certified EOS Implementer | Entrepreneurial Leadership & Business Coach | Business Owner►Connect with Debra: debra@businessaction.com.au ►See how she can help you: https://businessaction.co.nz/►Claim Your Free E-Book: https://www.businessaction.co.nz/free-e-book/___________________________________________      GUEST'S DETAILS: ► Rajesh Nagjee – LinkedIn: https://www.linkedin.com/in/rajeshnagjee/► Website: LevelUp Management Consultancy: https://www.levelupmentor.ae Episode 274 Chapters:   00:00 – Introduction00:37 – Purpose of the Podcast02:47 – Rajesh Najee's Background and Early Career06:05 – Lessons from Running a Hospital14:31 – The Inner Game of Business18:07 – Case Study: American Express Saudi Arabia23:13 – Identifying Stuck Founders25:27 – The CEO Freedom Operating System28:05 – Advice for Founders and CEOs28:50 – Conclusion and Contact Information

We talk to Steve Greenblatt & Amanda Beckner about their class, "Applying an Understanding of Personality Types to AV Roles, Projects, and Business Relationships" that will be taking place at the show on June 16. They look at working with groups and individuals through a personality lens and how to effectively cooperate.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

In this episode of Better Business, Better Life, Debra Chantry-Taylor and Adam Harris explore AI & its implication for businesses, leadership teams, and the future of EOS. The conversation dives into how AI is rapidly moving from being a “future issue” to something businesses must actively integrate into their daily operations. Debra and Adam discuss the growing role AI can play in productivity, accountability, communication, and leadership support, while also acknowledging the risks and limitations that come with it. Debra shares her personal experiences using tools like ChatGPT, Claude, and Gemini, explaining how AI can dramatically improve efficiency when used properly. At the same time, she highlights the importance of human oversight, noting that AI still lacks the empathy, emotional intelligence, and human connection required for many leadership and people-focused roles. Throughout the episode, Debra and Adam explore whether AI could ever replace EOS implementers, leadership teams, or integrators. While they believe AI will continue transforming workflows and automating repetitive tasks, they argue that trust, empathy, coaching, and difficult conversations still require human interaction. The discussion also touches on the fears many employees and leaders have around AI replacing jobs. Debra emphasizes that AI should be viewed as a tool to augment people, not remove them, freeing teams from repetitive work so they can focus on higher-value thinking, creativity, and leadership. Adam and Debra also discuss the importance of businesses integrating AI intentionally, rather than simply chasing trends. They highlight the need for training, communication, experimentation, and involving the whole organization in the AI journey to avoid resistance and confusion. This episode is a thought-provoking conversation about the future of work, leadership, and EOS, and how businesses can thoughtfully integrate AI in a way that improves efficiency while still protecting the human connection that great businesses are built on. CONNECT WITH DEBRA:    ___________________________________________         ►Debra Chantry-Taylor is a Certified EOS Implementer | Entrepreneurial Leadership & Business Coach | Business Owner ►Connect with Debra: debra@businessaction.com.au ►See how she can help you: https://businessaction.co.nz/ ►Claim Your Free E-Book: https://www.businessaction.co.nz/free-e-book/ ___________________________________________       GUEST'S DETAILS: ► Adam Harris – LinkedIn: https://www.linkedin.com/company/adam-harris-eos/ ► Website – EOS Worldwide: https://www.eosworldwide.com/adam-harris Episode 273 Chapters:   00:00 – Introduction to AI and EOS Implementation 03:49 – Debra's AI Tools and Initial Insights 08:10 – Human Connection and AI's Limitations 09:24 – AI's Role in EOS Implementation 22:00 – Challenges and Opportunities with AI 31:26 – AI's Impact on Business Culture and People 34:57 – Future of AI in Business 39:58 – Conclusion and Next Steps

Reclaiming the Driver's Seat: Engineering a Self-Sustaining Enterprise with Sabrina StarlingIn a recent episode of The Thoughtful Entrepreneur Podcast, host Josh Elledge sat down with Sabrina Starling, the founder of Tap The Potential and the author of the How to Hire the Best series and The 4 Week Vacation®, to break down the toxic myth of the 24/7 entrepreneurial hustle. As a business psychologist and corporate strategist, Sabrina specializes in helping highly successful founders escape the operational traps that transform profitable companies into high-stress jobs. This conversation delivers an intentional blueprint for executives and business owners who are ready to eliminate leadership burnout, optimize their labor infrastructure, and structure an organization that grows predictably without relying on the daily intervention of its founder.The Architecture of Autonomy: Implementing the $10,000-an-Hour FrameworkThe primary bottleneck stalling the valuation of a mid-market business is almost always the founder's inability to detach from tactical, day-to-day operations. Sabrina Starling points out that many business owners waste their valuable cognitive capacity on lower-tier tasks, failing to realize that true enterprise scale demands a fierce dedication to high-leverage, high-value strategy. By categorizing corporate activities into distinct tiers—ranging from administrative data management to what she terms "$10,000-an-hour activities," such as innovating core services or securing strategic relationships—leaders can systematically audit their schedules to protect their highest and best use. This operational shift forces the executive to build documented processes and train internal talent, moving the organization away from an fragile, founder-centric model and into a highly optimized, automated corporate engine.Transitioning from an over-involved manager to an intentional CEO requires a structural commitment to measuring high-impact results rather than raw hours worked. When an enterprise operates under the false assumption that employee output equals physical time spent at a desk, it naturally breeds a culture of inefficiency and administrative fatigue. Real growth is unlocked when leadership establishes clear Key Performance Indicators (KPIs) and assigns total outcome ownership to individual team members, freeing the executive from the burden of micromanagement. This systemic accountability allows the company to focus explicitly on its market "sweet spot"—the top 20% of profitable clients who drive 80% of revenue—ensuring that every operational role is mathematically mapped to maximize the enterprise's bottom line.True organizational health is ultimately validated when a founder can step completely away from the business for extended blocks of time without a drop in production or profitability. Sabrina's signature framework, The 4 Week Vacation®, serves as a diagnostic tool for the company's infrastructure; stepping out of the office forces hidden operational gaps to rise to the surface, showing exactly where systems or delegation chains need adjustment. Rather than viewing an extended break as an unreachable luxury, modern business owners must treat unplugging as a mandatory governance practice that builds cross-functional team resilience. When an organization is backed by robust standard operating procedures and an empowered leadership tier, the business evolves into a self-sustaining asset that supports the founder's life while continuously building long-term equity.About Sabrina StarlingSabrina Starling is the Founder and Chief Coach of Tap The Potential and an expert in entrepreneurial psychology and workplace culture optimization. With a background in corporate behavioral dynamics and strategic management, Sabrina has dedicated her career to helping business owners maximize profit margins while reclaiming their personal freedom. She is a TEDx speaker and the best-selling author of the How to Hire the Best series and The 4 Week Vacation®: The Entrepreneur's Ultimate Guide to Taking Your Life Back from Your Business.About Tap The PotentialTap The Potential is a premier business coaching and organizational development consultancy designed to help founders transition from reactive operators to strategic owners. The firm specializes in helping small-to-mid-sized enterprises identify their most profitable client niches, implement high-yield workflow automation, and recruit top-tier talent. Through structured coaching frameworks like the Better Business, Better Life Assessment, Tap The Potential empowers companies to build highly scalable operations that thrive independently of their founders.Links Mentioned in This EpisodeTap The Potential Official Website: tapthepotential.comKey Episode HighlightsThe $10,000-an-Hour Mandate: How to audit your corporate calendar to isolate high-leverage strategy from low-value busywork.The Outcome-Based Accountability Model: Moving away from tracking billable hours to focus entirely on clear, data-driven employee KPIs.Identifying Your Client Sweet Spot: Designing your business infrastructure around the top 20% of profitable clients to optimize margins.The Vacation Litmus Test: Using extended founder absences as a strategic diagnostic tool to uncover and fix cracks in corporate systems.Eradicating Executive Burnout: Why establishing strict daily work boundaries is an essential component of clear, high-stakes decision making.ConclusionThe conversation with Sabrina Starling highlights that an entrepreneur's true success is measured by the independence of their business. By building robust operational frameworks, delegating with clear accountability, and ruthlessly protecting high-value strategic time, business leaders can transform a chaotic, time-consuming business into a streamlined corporate asset that delivers lasting professional and personal freedom.More from The Thoughtful Entrepreneur

AI is changing legal marketing faster than most law firms realize. In episode 617 of the Lawyerist Podcast, Stephanie Everett talks with Conrad Saam, founder of Mockingbird, about what law firms need to understand as AI begins reshaping marketing, reporting, decision making, and the business of running a firm.  Conrad shares why AI may give smaller, more entrepreneurial law firms a new way to compete against larger firms with bigger budgets and more data. He explains how firms can use AI to build smarter internal systems, improve reporting, and rethink the tools they rely on every day.  The conversation also explores leadership under pressure through Conrad's volunteer work in ski patrol and search and rescue. From staying calm in high stress situations to debriefing after things go wrong, he shares practical lessons law firm owners can apply when managing clients, teams, campaigns, and business decisions.  If you are trying to understand what AI really means for law firm growth, legal marketing, and the future of small firms, this episode offers a grounded look at what is changing, what is overhyped, and what law firm owners should pay attention to next.  Listen to our previous episodes on Legal Marketing, AI & Smarter Law Firm Growth.  #603: Turn Expertise into Clients: Building Authority That AI Recognizes, with Karin Conroy Apple | Spotify | LTN  #584: How to Stay Human in the Age of AI Driven Law Firm Marketing, with Conroy Creative Apple | Spotify | LTN   #580: Smarter Law Firm Marketing: AI Tools That Actually Work, with FirmPilot Apple | Spotify | LTN  #577: Rethinking Law Firm Growth in the Age of AI, with Sam Harden Apple | Spotify | LTN   #550: Beyond Content: How AI is Changing Law Firm Marketing, with Gyi Tsakalakis and Conrad Saam Apple | Spotify | LTN  Apple | Spotify | LTN  Have thoughts about today's episode? Join the conversation on LinkedIn, Facebook, Instagram, and X!   If today's podcast resonates with you and you haven't read The Small Firm Roadmap Revisited yet, get the first chapter right now for free! Looking for help beyond the book? See if our coaching community is right for you.   Access more resources from Lawyerist at lawyerist.com.   Subscribe to Lawyerist Podcast: https://play.megaphone.fm/xrm0mqp4tqwi0ozntiu41g   Chapters / Timestamps:  00:00 – Introduction  00:25 – Lawyer Mental Health and Well Being02:45 – Meet Legal Marketing Expert Conrad Saam03:35 – The Early Days of SEO for Lawyers04:00 – What Search and Rescue Teaches About Business06:40 – Why Law Firm Owners Struggle to Disconnect08:45 – Calm Leadership in Stressful Moments09:55 – How Leaders Shape Law Firm Culture12:05 – Using Checklists to Make Better Business Decisions13:00 – Preparing for Problems Before They Happen14:20 – Why Outcomes Don't Tell the Whole Story16:05 – The Value of Legal Marketing Content17:40 – AI and the Future of Legal Marketing18:25 – What ABA Tech Show Revealed About AI19:35 – Why Law Firms May Build Their Own AI Tools20:35 – Can AI Level the Playing Field for Small Firms?23:35 – Replacing Expensive Reporting Systems with AI26:25 – Why AI Rankings Can Be Misleading28:45 – Tactical Marketing for Law Firm Owners31:10 – Rethinking Leadership as a Law Firm CEO32:20 – Closing Thoughts  Learn more about your ad choices. Visit megaphone.fm/adchoices

In this episode of Better Business, Better Life, Debra Chantry-Taylor explores the power of EOS and AI Together with guests Peter and Philipp from Success.co. After scaling a software company to more than $40 million, Peter and Philipp share how discovering EOS completely changed the way they operated their business. Before EOS, their company was growing rapidly but felt chaotic, with leadership spending more time reacting than creating clarity and alignment. Everything shifted when they implemented EOS properly. The structure, accountability, and discipline helped them organize the business, improve communication, and scale far more effectively. But along the way, they became frustrated with the existing EOS software options, finding them clunky, outdated, and lacking the integrations modern businesses needed. That frustration led them to build Success.co, an EOS-focused platform designed to combine the simplicity and purity of EOS with the power of modern technology and AI. Throughout the conversation, Peter and Philipp discuss the importance of staying true to EOS principles while using AI to enhance execution, visibility, and accountability. They explain how their software includes features like real-time updates, mobile accessibility, AI-generated insights, and automation to help leadership teams make better decisions faster. Debra, Peter, and Philipp also explore the future of AI in business, discussing how AI can augment leadership thinking, automate repetitive tasks, improve meetings, and provide deeper operational insights. Rather than replacing people, they believe AI becomes a powerful tool for helping teams work smarter and stay aligned. The episode also highlights the importance of having an EOS implementer, trusting the EOS process fully, and separating facilitation from participation so leadership teams can focus on solving real issues instead of managing meetings. This episode is a must-listen for entrepreneurs interested in the future of business operations, leadership alignment, and how combining EOS and AI together can create more efficient, scalable, and accountable businesses. CONNECT WITH DEBRA:    ___________________________________________         ►Debra Chantry-Taylor is a Certified EOS Implementer | Entrepreneurial Leadership & Business Coach | Business Owner ►Connect with Debra: debra@businessaction.com.au ►See how she can help you: https://businessaction.co.nz/ ►Claim Your Free E-Book: https://www.businessaction.co.nz/free-e-book/ ___________________________________________       GUEST'S DETAILS: ► Philipp Maucher – LinkedIn: https://www.linkedin.com/in/philipp-maucher-42747798/ ► Website – Success.co: https://www.success.co/ ► Peter Coppinger – LinkedIn: https://www.linkedin.com/in/petercoppinger/ ► Website – Success.co: https://www.success.co/ Episode 272 Chapters:   00:00 – Introduction 00:39 – Introduction and Overview of AI and EOS 02:21 – Peter's Journey and Initial Challenges 03:47 – Transition to Success.co and Philip's Role 07:34 – Implementing EOS and the Role of an Implementer 10:52 – Challenges with Existing EOS Software 11:17 – Developing the Success.co Software 19:33 – Benefits of Using EOS Software 32:52 – AI and the Future of EOS Software 40:38 – Final Thoughts and Tips for Implementing EOS

“Better technology.”It's the phrase everyone in real estate keeps repeating right now.AI. Automation. Systems. Tools.But what does any of that actually mean for your real estate business?In this episode of The MindShare Podcast, David Greenspan breaks down the real problem most agents are facing when it comes to technology, AI, CRMs, automation, and productivity — and why more tools won't fix a business that lacks structure in the first place.Because for most agents, the issue isn't technology.It's overwhelm.Too many platforms.Too many logins.Too many disconnected systems.Too much reacting… and not enough actual business infrastructure.David walks through the core technology every real estate business actually needs:CRM systemsdeal trackingcalendars and time blockingaccounting softwaredocument managementmarketing systemscommunication trackingAI tools that improve efficiency instead of creating more chaosThis episode also dives into:why most agents misuse AIhow “bright shiny object syndrome” is hurting productivitythe difference between automation and strategywhy unused technology becomes expensive clutterhow to build a simpler, more scalable real estate businessIf you've ever felt overwhelmed by technology…If you've ever wondered what systems you actually need…Or if you're trying to figure out how AI fits into your business without becoming another distraction…[00:00] Introduction — “Better technology” and industry headlines[02:00] What does “better tech” actually mean?[04:00] Why most agents can't define the problem technology solves[06:00] Why most agents don't run structured businesses[08:00] Overwhelm, reacting, and disconnected systems[10:00] More tools = more chaos[12:00] CRM systems and database management[15:00] Deal tracking and compliance systems[18:00] Showing management and scheduling[20:00] Calendar systems and time blocking[22:00] Accounting systems and tracking profitability[25:00] Document storage and file organization[27:00] Marketing systems and communication tools[30:00] Why everyone is talking about AI[33:00] The mistake agents make with automation[36:00] AI replacing thinking vs supporting structure[39:00] Why more output doesn't always create resultsBuilding a Better Business[42:00] Simplicity vs complexity[45:00] Why unused technology becomes clutter[48:00] The agents who are actually winning right now[51:00] Clarity, control, consistency, then efficiency[54:00] Technology should support the business — not become the businessTechnology doesn't fix chaos.It amplifies it.The agents who win aren't the ones chasing every new tool — they're the ones who build simple systems, use them consistently, and leverage technology with purpose.SponsorsKiTS — Keep-in-Touch SystemsHelping real estate professionals stay top of mind through smarter marketing, CRM, and communication systems.REM — Real Estate MagazineCanada's trusted source for real estate news, business insights, and industry trends.

AI is changing legal marketing faster than most law firms realize. In episode 617 of the Lawyerist Podcast, Stephanie Everett talks with Conrad Saam, founder of Mockingbird, about what law firms need to understand as AI begins reshaping marketing, reporting, decision making, and the business of running a firm.  Conrad shares why AI may give smaller, more entrepreneurial law firms a new way to compete against larger firms with bigger budgets and more data. He explains how firms can use AI to build smarter internal systems, improve reporting, and rethink the tools they rely on every day.  The conversation also explores leadership under pressure through Conrad's volunteer work in ski patrol and search and rescue. From staying calm in high stress situations to debriefing after things go wrong, he shares practical lessons law firm owners can apply when managing clients, teams, campaigns, and business decisions.  If you are trying to understand what AI really means for law firm growth, legal marketing, and the future of small firms, this episode offers a grounded look at what is changing, what is overhyped, and what law firm owners should pay attention to next.  Listen to our previous episodes on Legal Marketing, AI & Smarter Law Firm Growth.  #603: Turn Expertise into Clients: Building Authority That AI Recognizes, with Karin Conroy Apple | Spotify | LTN  #584: How to Stay Human in the Age of AI Driven Law Firm Marketing, with Conroy Creative Apple | Spotify | LTN   #580: Smarter Law Firm Marketing: AI Tools That Actually Work, with FirmPilot Apple | Spotify | LTN  #577: Rethinking Law Firm Growth in the Age of AI, with Sam Harden Apple | Spotify | LTN   #550: Beyond Content: How AI is Changing Law Firm Marketing, with Gyi Tsakalakis and Conrad Saam Apple | Spotify | LTN  Apple | Spotify | LTN  Have thoughts about today's episode? Join the conversation on LinkedIn, Facebook, Instagram, and X!   If today's podcast resonates with you and you haven't read The Small Firm Roadmap Revisited yet, get the first chapter right now for free! Looking for help beyond the book? See if our coaching community is right for you.   Access more resources from Lawyerist at lawyerist.com.     Chapters / Timestamps:  00:00 – Introduction  00:25 – Lawyer Mental Health and Well Being02:45 – Meet Legal Marketing Expert Conrad Saam03:35 – The Early Days of SEO for Lawyers04:00 – What Search and Rescue Teaches About Business06:40 – Why Law Firm Owners Struggle to Disconnect08:45 – Calm Leadership in Stressful Moments09:55 – How Leaders Shape Law Firm Culture12:05 – Using Checklists to Make Better Business Decisions13:00 – Preparing for Problems Before They Happen14:20 – Why Outcomes Don't Tell the Whole Story16:05 – The Value of Legal Marketing Content17:40 – AI and the Future of Legal Marketing18:25 – What ABA Tech Show Revealed About AI19:35 – Why Law Firms May Build Their Own AI Tools20:35 – Can AI Level the Playing Field for Small Firms?23:35 – Replacing Expensive Reporting Systems with AI26:25 – Why AI Rankings Can Be Misleading28:45 – Tactical Marketing for Law Firm Owners31:10 – Rethinking Leadership as a Law Firm CEO32:20 – Closing Thoughts 

219. Learning Cultures Create Better Business Outcomes   In this episode of The Visibility Factor podcast, Susan sits down with Lori Benton, Senior Vice President of Learning, Culture & Engagement, leadership coach, and former Chief Academic Officer, for a powerful conversation about leadership development, culture strategy, coaching, and the human side of organizational growth.  Lori shares her unique career journey from chemistry teacher and educational leader into corporate leadership and explains how her background in education shaped her philosophy around learning, engagement, psychological safety, and leadership development. Together, Susan and Lori explore why culture and business strategy cannot be separated, how organizations can better support high-potential leaders, and why coaching should be viewed as growth, not punishment.   Key Topics Discussed Why culture strategy and business strategy must align The difference between training and true learning Creating psychological safety for teams Why organizations lose talent when they fail to invest in people The role of coaching in leadership growth Building collaborative cultures instead of competitive ones Learning and culture are inseparable Training is not the same as learning Leadership growth starts with self-awareness Visibility is about impact, not self-promotion Coaching should be developmental, not punitive Great leaders focus on people, not just performance Book Recommendation: Together Is Better by Simon Sinek Connect with Lori: https://www.linkedin.com/in/lori-benton-8047a22b8/   Connect with Susan M. Barber If this episode resonated with you, share it with another leader navigating change inside their organization. You can also connect with Susan M. Barber for coaching, leadership development, speaking engagements, and visibility strategy work focused on helping leaders become more influential, trusted, and impactful inside organizations. https://susanmbarber.com https://www.linkedin.com/in/susanbarbercoaching/

In this episode of Better Business, Better Life, Debra Chantry-Taylor explores why having your best year in business can actually become one of the most dangerous moments for a leadership team.  Drawing on both her experience working with entrepreneurs and the research from Jim Collins, Debra explains how success often creates complacency, weakens discipline, and slowly introduces the behaviours that eventually lead businesses into decline.  She walks through the five stages that many businesses experience after a major period of success. From arrogance built on past wins, to chasing growth without focus, explaining away problems, searching for a saviour, and eventually giving up quietly, Debra highlights how decline is rarely sudden. Instead, it happens gradually when leadership teams stop asking hard questions and start avoiding uncomfortable truths.  Throughout the episode, Debra shares why the businesses that continue scaling successfully are the ones that stay humble, disciplined, and curious, even after major wins. She explains how leadership teams often begin to lose traction when meetings become too polite, scorecards are ignored, and difficult conversations stop happening.  Debra also discusses the dangers of relying on “saviour hires” to fix deeper systemic issues, and why true growth comes from maintaining strong leadership discipline, accountability, and honest communication across the business.  This episode is a powerful reminder that success should never reduce focus or discipline. The businesses that continue to grow after their best year are the ones willing to stay honest, challenge themselves, and keep evolving long after the celebrations are over.         CONNECT WITH DEBRA:    ___________________________________________          ►Debra Chantry-Taylor is a Certified EOS Implementer | Entrepreneurial Leadership & Business Coach | Business Owner ►Connect with Debra: debra@businessaction.com.au  ►See how she can help you: https://businessaction.co.nz/  ►Claim Your Free E-Book: https://www.businessaction.co.nz/free-e-book/        Episode 271 Chapters:     00:00 – Introduction 00:39 – The Danger of Success in Business   02:24 – Stages of Decline After Success   05:16 – Preventing Decline After Success   06:09 – Ad Lib Questions and Answers   10:22 – Spotting Early Signs of Decline   12:12 – Final Advice for CEOs   

Small business ownership is sold like freedom, then quietly turns into  a group project where you're somehow every group member AND the  substitute teacher. In ROI Podcast® episode 508, Law Smith and Eric Readinger sit down with  Andy Clark — creator of The Whole PIE System™ and author of Getting  The Whole PIE — to talk about how to build a business that's actually  profitable, actually impactful, and (radically) actually enjoyable.  Wild concept. Apparently the goal is not to create a company that  prints money while slowly turning your soul into printer toner. Andy works with small business owners stuck in the messy gap between  "owner-operator" and "actual owner." They have customers, employees,  revenue, meetings, and that special founder disease where every problem  mysteriously circles back to their inbox. Andy walks through how to  get out of the weeds, build real systems, install accountability, and  focus on the metrics that actually drive results. The guys dig into why owners say they want better results but resist  the behavior changes needed to get there, why law firms and  professional services partnerships are uniquely chaotic to run, and  why running a business should at least occasionally feel enjoyable  instead of like a hostage situation with recurring invoices. Andy also shares a real case study from an automatic car wash chain  that grew from 10 to 22 locations and tripled revenue by leaning hard  into customer service — in an industry literally designed to avoid  human contact. Yes. Customer service. In car washes. The bar is on  the floor and somehow still full of opportunity. They also cover Moneyball-style metrics, the Golden State Warriors, AI  readiness for small business, owner bottlenecks, Costa Rica, Canadian  geography, hockey trauma, guitar guys at parties, and whether cake or  pie is the superior food and/or business framework. Listen if you're a small business owner, consultant, professional  services leader, agency founder, lawyer, operator, or anyone who has  ever whispered "I need better systems" while opening another tab and  making the problem worse. ROI Podcast® is hosted by Law Smith and Eric Readinger. Business,  comedy, and enough operational truth to make your Google Calendar  blink twice. Topics: small business growth, business coaching, business strategy,  The Whole PIE System, Andy Clark, Getting The Whole PIE, profit impact  enjoyment, business operations, scaling a small business, owner- operator bottleneck, business systems, customer service strategy, AI  for small business, entrepreneur podcast, business podcast.

If you've realized from our last episode that you're burned out, the worst thing you can do next is try to “push through” or just take a vacation. Why? Because burnout isn't the real problem; it's just a signal that your business still depends on you in ways it shouldn't. If you've tried taking time off, but you come back to the same problems, you know you haven't fixed anything. Your team still needs you for decisions, you don't trust things to run without you, and you feel stuck between “keep going” and “something has to change.” The bad news is that this is very hard to fix alone, because you can't see your own blind spots, you're too close to the business, and you usually default back to old patterns. You are stuck in survival mode! The real issue isn't your workload; it's how your business is structured around you. The good news is that once you fix the problem, everything else gets easier. In this episode, Melissa Kay and Dr. Sabrina Starling break down why burnout is a symptom (not the root problem), what's actually keeping you stuck, the hidden ways you've become the bottleneck, and what needs to change to create real-time freedom for you.Profit by Design is a Tap the Potential production. Show Highlights:To defeat burnout for good, you need more than “surface-level band-aids.”You can check in with yourself and get your burnout score: Take the Better Business, Better Life Assessment today!Are you ready for your mood, overall health, and well-being to improve? We can help!Melissa's perspective on strategic business coaching and real burnout solutionsGroup coaching allows you to be surrounded by peers who totally understand your challenges.Listen to our proven results and imagine yourself in these scenarios: a 700% increase in time off, doubled profits, and a 55% increase in owner's pay.Why not invest in yourself? You are worth it, and your loved ones are worth it, too!Examples from Dr. Sabrina of a client recovering from burnout with a remarkable transformationStacking the wins with small steps that lead to big changeThe next step is to stop trying to figure this out on your own. Take the Better Business, Better Life Assessment to stop the burnout cycle!Resources:Book a call with Kaitlyn today! We'll walk through what's keeping you stuck, where you're still the bottleneck, and what needs to change to build a sustainably profitable business that doesn't rely on you for everything.Mentioned in this episode:Jumpstart Your Business!You've built a successful business—but it's still running you. Join us to reclaim 10 hours a week and finally step into your role as the owner—register now: https://www.tapthepotential.com/jumpstart.

In this episode of Better Business, Better Life, Debra Chantry-Taylor tackles one of the biggest barriers to scaling: the conversations leadership teams avoid that could unlock growth.  Debra exposes the “polite meeting trap,” where teams stay comfortable, avoid conflict, and leave meetings with no real decisions or progress. While it may feel safe, this behaviour quietly stalls growth and erodes accountability. She makes it clear that politeness does not build great businesses, effectiveness does.  The episode dives into why leaders avoid hard conversations in the first place. Fear of conflict, protecting relationships, and power dynamics all play a role. When the most senior leader avoids tough topics, the entire team follows, leading to side conversations, misalignment, and slow execution.  Debra explains how EOS provides the structure needed to make these conversations easier and more productive. With clear roles, accountability, and objective data, teams can separate people from problems and focus on solving real issues without emotion taking over.  She also shares practical strategies to shift from avoidance to action, including eliminating sidebar conversations, bringing issues into the room, and regularly assessing whether team members are aligned with core values and truly fit their roles. If your leadership team feels stuck, overly polite, or avoids the real issues, this episode is a direct call to step up, have the conversations that matter, and create the clarity needed to grow.         CONNECT WITH DEBRA:    ___________________________________________          ►Debra Chantry-Taylor is a Certified EOS Implementer | Entrepreneurial Leadership & Business Coach | Business Owner ►Connect with Debra: debra@businessaction.com.au  ►See how she can help you: https://businessaction.co.nz/  ►Claim Your Free E-Book: https://www.businessaction.co.nz/free-e-book/          Episode 270 Chapters:     00:00 – Introduction 00:55 – EOS Thinking and the Importance of Honest Conversations  02:46 – The Polite Meeting Trap  04:17 – The Founder and Power Dynamic Problem  05:58 – The Role of Structure in Facilitating Hard Conversations  06:49 – Ad Lib Questions and Answers  11:44 – The Real Cost of Polite Meetings  13:59 – Structures That Make Hard Conversations Safer  15:43 – The Importance of Regular Reflection and Conversations 

Burnout doesn't always look the way you think it does. You may be showing up, getting things done, and leading your team. Underneath it all, however, you're exhausted and have very little patience, working with a brain that won't shut off, and the thought of handling “just one more problem” feels heavier than ever before. If this sounds familiar, you're not alone, and you're not broken. High-performing business owners don't crash overnight; burnout builds slowly as you normalize the stress, push through the fatigue, and tell yourself to just get through this “busy season.” The sad fact is that most business owners don't realize they are burned out until their energy, relationships, or health force them to pay closer attention. Join Melissa Kay and Dr. Sabrina Starling as they share how to redesign your business so it doesn't rely on you for everything. You'll learn how to start with awareness and evaluate where your time is going, how decisions are being made, and what you're still holding onto that your team should own. Once you see the problem, you can change it, and you don't have to keep running your business at the expense of your life. Profit by Design is a Tap the Potential production. Show Highlights:Awareness is the first step in defeating burnout!Common signs of burnout:Resentment for your businessEmotional detachmentDecision fatigueMelissa's perspective: A major sign of business owner burnout is being stuck in daily tasks instead of focusing on your $10k-an-hour activities.Entrepreneurs surveyed reported astounding statistics on burnout.What business owners report in our Better Business, Better Life Assessment: mood swings, stress, isolation, irritation/annoyance, discouragement, and a greater risk for depression, divorce, and substance abuseReal solutions for burnout begin with having the right support system in place.You can start with the Better Business, Better Life Assessment to stop the burnout cycle!Resources:Take the Better Business, Better Life Assessment today!

In this episode, Bradley sits down with Michael Jacobson, founder of French Florist, to talk about what it looks like to spot opportunity in a struggling industry and build a modern business around it. Michael shares how he went from corporate consulting into the floral industry, first by trying to help his uncle sell a flower shop, then by realizing the entire industry faced the same structural problems.They discuss how Michael approached an old and fragmented category with a different lens, combining technology, supply chain, and marketing to transform unit economics and build a scalable model. The conversation also explores what it takes to turn a single underperforming location into a multi-location business with franchise ambitions, while still staying focused on the customer experience.This conversation moves beyond business turnaround tactics and into entrepreneurial thinking. How do you recognize real opportunity in an overlooked market? What does it take to challenge assumptions in a legacy industry? And how do you build a business that creates both financial upside and a platform for something bigger than yourself?If you care about finding opportunity where others see limitations, building better systems, and creating a business with long-term potential, this conversation is for you.Visit https://workshop.blueprintos.com to register for the upcoming Above The Business workshop.Learn more about French Florist: https://www.frenchflorist.com/ Learn more about their franchise opportunity: https://www.frenchfloristfranchise.com/Reach out to Michael: michael@frenchflorist.com Thanks to our sponsorsCoach P ConsultingCoach P found great success as an insurance agent and agency owner, leading a large and stable team of top-performing professionals. Today, he shares the systems, delegation strategies, and specialization methods he developed along the way. Gain access to weekly training calls and mentoring at:https://www.coachpconsulting.comBe sure to mention you heard about it on the Above The Business Podcast.Autopilot RecruitingAutopilot Recruiting helps small business owners solve staffing challenges by taking the stress out of hiring. Their dedicated recruiters work on your behalf every business day, optimizing your applicant tracking system, posting job listings, and sourcing candidates through social media and local communities.https://www.autopilotrecruiting.comMention Above The Business Podcast when you reach out.Direct ClicksDirect Clicks is built by business owners, for business owners. They specialize in custom marketing solutions that drive real results. From paid search campaigns to SEO and social media management, they provide comprehensive digital marketing support to help your business grow.Exclusive offer for listeners:https://directclicksinc.com/abovethebusinessGet a free marketing campaign audit and actionable recommendations.About Above The BusinessAbove The Business is hosted by Bradley Hamner, founder of BlueprintOS, and focuses on helping small business owners transition from Rainmaker to Architect by building systems, teams, and operations that scale.

In this episode of Better Business, Better Life, Debra Chantry-Taylor sits down with Amanda Barkey to explore the difference between using EOS vs running a business on EOS, and why that distinction changes everything.  Amanda shares her journey from self-implementing EOS in her Soccer Shots franchise business to becoming a certified EOS implementer. Starting with limited support and plenty of early struggles, she and her husband turned their business around by applying EOS tools and disciplines, eventually scaling and successfully selling multiple franchises.  A key insight from Amanda is that simply using EOS tools is not enough. Real transformation happens when you fully commit to running your business on EOS with consistency, discipline, and accountability. She highlights how tools like the Level 10 Meeting, People Analyzer, and clear compartmentalisation improved communication, strengthened team health, and drove results.  The conversation also dives into the importance of the visionary and integrator relationship. Amanda credits having a strong integrator as a major factor in their success, helping maintain structure and execution while the visionary focused on growth and direction.  Beyond business, Amanda shares how she applies EOS principles in her family life, using tools like a family VTO and core values to create alignment and reduce conflict. She also discusses her nonprofit work in Cameroon, funded by her business success, demonstrating how EOS can support not just better businesses, but better lives.  If you are currently “using” EOS but not seeing full results, this episode will challenge you to step up into truly running your business on EOS.       CONNECT WITH DEBRA:    ___________________________________________          ►Debra Chantry-Taylor is a Certified EOS Implementer | Entrepreneurial Leadership & Business Coach | Business Owner ►Connect with Debra: debra@businessaction.com.au  ►See how she can help you: https://businessaction.co.nz/  ►Claim Your Free E-Book: https://www.businessaction.co.nz/free-e-book/  ___________________________________________        GUEST'S DETAILS:   ► Amanda Barkey – LinkedIn: https://www.linkedin.com/in/amanda-barkey-409908107/ ► Website – EOS Worldwide: https://implementer.eosworldwide.com/amanda-barkey/      Episode 269 Chapters:     00:00 – Introduction 00:35 – Amanda Barkey's Entrepreneurial Journey and EOS Implementation  02:21 – Amanda Barkey's Background and Business Journey  12:36 – Challenges and Successes with EOS Implementation  15:10 – The Role of an Integrator and Implementer  34:20 – EOS in Family Life  47:18 – Amanda's Future Plans and Nonprofit Work  47:30 – The Power of EOS Tools  47:43 – Final Thoughts and Advice for Entrepreneurs 

Raffi Krikorian: Translating Tech for Better Business OutcomesCTO Raffi Krikorian is a technology leader who has worked at the highest levels and, among other things, helped to launch the first self-driving fleet in the United States. In this conversation, we explore why communication breaks down between technical and nontechnical teams, the misconceptions that shape business decisions, and the real impact poor communication can have on outcomes. To learn more about Raffi, visit https://www.linkedin.com/in/rkrikorian/__TEACH THE GEEK (http://teachthegeek.com) Prefer video? Visit http://youtube.teachthegeek.comGet Public Speaking Tips for STEM Professionals at http://teachthegeek.com/tips

In this episode of Better Business, Better Life, Debra Chantry-Taylor and Adam Harris go deeper into what it really takes to get a business unstuck, moving beyond surface-level fixes to uncover the root causes holding companies back.They explore why so many businesses face the same issues again and again, and why most teams jump to solutions too quickly without properly identifying the real problem. Using tools like the EOS Issue Solving Track (IDS) and simple but powerful W questions (Who, What, When, Where, Why), they explain how to dig deeper and solve issues properly the first time.A major theme in this conversation is clarity. Without it, teams become reactive, communication breaks down, and founders feel increasingly overwhelmed as the business grows. Debra and Adam highlight how lack of clarity around roles, expectations, and outcomes leads directly to stagnation.They also discuss the importance of accountability, structured meetings, and consistent practice. High-performing teams don't just talk about issues, they build the muscle to solve them through repetition, trust, and open, honest conversations.The episode also tackles tough topics like having the wrong people in key roles, unproductive meetings, and early warning signs that a business is losing traction. Founders are encouraged to step back, take a clarity break, and seek external support such as coaches, mentors, or peer groups to gain perspective and momentum.If your business feels stuck in cycles of the same problems, this episode provides practical tools and mindset shifts to help you regain clarity, fix root causes, and move forward with confidence. CONNECT WITH DEBRA:    ___________________________________________         ►Debra Chantry-Taylor is a Certified EOS Implementer | Entrepreneurial Leadership & Business Coach | Business Owner►Connect with Debra: debra@businessaction.com.au  ►See how she can help you: https://businessaction.co.nz/  ►Claim Your Free E-Book: https://www.businessaction.co.nz/free-e-book/  ___________________________________________       GUEST'S DETAILS:   ► Adam Harris – LinkedIn: https://www.linkedin.com/company/adam-harris-eos/  ► Website – EOS Worldwide: https://www.eosworldwide.com/adam-harris Episode 268 Chapters:   00:00 – Introduction 00:36 – Why Businesses Get Stuck: Introduction and Initial Thoughts  02:48 – Exploring the Root Causes of Repeated Issues  13:35 – The Importance of Teamwork and Practice  18:47 – Identifying the Wrong People in Key Roles  23:47 – Unproductive Meetings in Growing Companies  35:58 – Communication Breakdown and Reactive vs Proactive Behaviour  38:53 – Overwhelm Among Founders and Lack of Clarity  41:27 – Early Warning Signs of Businesses Losing Traction  41:39 – The Role of Lack of Clarity in Business Stagnation  44:28 – First Steps for Founders to Take When Recognising Symptoms

Some weeks you make progress. Some weeks you make progress and realize how much stuff is broken—tools, systems, and people.This one had both.The cabin is finally starting to come together. Metal is going up, problems are getting solved, and things are actually looking like a real structure.At the same time:I managed to smash my thumb repeatedly and send a hammer flyingTurned a simple weed eater swap into a full-blown headacheAnd dealt with two completely different service experiences that couldn't have been further apartOne shop wasted my time and didn't care. The other one showed exactly how things should be done.There's a lesson in that… whether you're building something, running a business, or just trying to get things done without dealing with incompetence.If you've ever:Tried to figure things out yourselfDealt with people who clearly don't careOr learned something the hard wayYou'll get something out of this one.☕ Coffee → https://FoodForestFarms.com (code LOTS10)

In this episode of Better Business, Better Life, Debra Chantry-Taylor and Adam Harris dive into what it really takes to get a business unstuck and moving forward again with EOS. They explore the hidden forces that cause businesses to stall, particularly fear and complacency. Fear often shows up as indecision or hesitation, while complacency creeps in when things are going well and leaders stop pushing for growth. Together, these can quietly bring momentum to a halt. A key theme in the conversation is how founders themselves can become the bottleneck. Without self-awareness and clear accountability, visionaries can drift back into day-to-day operations, slowing the business instead of leading it. Adam highlights the importance of rediscovering your “mojo” and finding where you truly add value as a leader. Debra and Adam emphasise that getting a business unstuck is less about strategy and more about execution. That means having a clear vision, strong accountability structures, and consistent communication rhythms. Tools like the accountability chart and regular leadership meetings ensure alignment and keep everyone moving in the same direction. They also discuss the powerful role of external facilitators, who bring objectivity, challenge thinking, and hold founders accountable in ways internal teams often cannot. If your business feels stuck or slow, this episode offers practical insights to help you regain clarity, rebuild momentum, and lead with confidence.      CONNECT WITH DEBRA:    ___________________________________________         ►Debra Chantry-Taylor is a Certified EOS Implementer | Entrepreneurial Leadership & Business Coach | Business Owner►Connect with Debra: debra@businessaction.com.au  ►See how she can help you: https://businessaction.co.nz/ ►Claim Your Free E-Book: https://www.businessaction.co.nz/free-e-book/ ___________________________________________       GUEST'S DETAILS:  ► Adam Harris – LinkedIn: https://www.linkedin.com/company/adam-harris-eos/ ► Website – EOS Worldwide: https://www.eosworldwide.com/adam-harris    Episode 267 Chapters:    00:00 – Introduction00:36 – Why Businesses Get Stuck and How Founders Can Address It  25:33 – Common Reasons Businesses Get Stuck  28:49 – Founders Becoming Bottlenecks  29:06 – The Role of Accountability and Vision  29:39 – The Importance of Clarity and Execution  33:05 – Misalignment Among Leadership Teams  41:42 – Founders as Bottlenecks  46:39 – The Role of External Facilitators  47:15 – The Importance of Regular Communication  47:35 – Final Thoughts and Next Steps

In this podcast episode of Better Business, Better Life, Daniel Davis shares some tips on what the EOS life really is & how you can live the EOS life as an Entrepreneur or Business Owner.Daniel has a 20+ year history of building companies, and his obsession is helping entrepreneurial organisations to clarify, simplify and achieve their vision. He has been a founder, owner and leader in six successful companies in varying industries, and is now responsible for bringing the tools of EOS®, The Entrepreneurial Operating System®, into Australia, New Zealand and the Asia Pacific region.In this podcast, Daniel talks about:His love for fast cars, what he learned as life as an IGA owner in the Blue Mountains, how he discovered EOS & his 'twin' Gino Wickman, how he uses EOS in his personal life, how something can be simple but not easy!Daniel's passion to help others is evident in this podcast - you don't want to miss this episode!Daniel's EOS Life:When I read the book Traction by Gino Wickman, I loved it so much that I made it my mission to bring EOS® to Australia.EOS, the Entrepreneurial Operating System®, is widely used in the USA and Europe by tens of thousands of companies, and we want to see as many companies as possible enjoying the benefit of the EOS tools across Australia and beyond.Since 2017 the team at EOS Worldwide has entrusted me with the honour of representing and expanding the EOS brand here in Australia and New Zealand, and the wider Asia Pacific Region, where we are building a thriving community of entrepreneurs who are running their businesses using the EOS Process, Model, and Tools. As the regional Community Leader, I train and prepare EOS Implementers for a successful journey to EOS Mastery.At EOS Worldwide, we are devoted to finding, training and supporting like-minded entrepreneurs who want to become master EOS Implementers and live the "EOS Life":Doing what you love to doGrowing with people you enjoyMaking a significant differenceBeing compensated appropriatelyWith time to pursue other passions

What if the biggest problem in your business isn't actually THE problem? If you're working harder than ever to fix things: hiring, pushing sales, trying to get organized—but nothing is changing, you're still the bottleneck. You're doing what most smart, capable business owners do, but you aren't getting ahead. Instead of reacting to surface-level problems, you need to address the root cause, and this clarity about the real issue is what changes everything. In this episode, Melissa Kay and Kaitlyn Beaver break down the following: why smart, capable business owners misdiagnose their biggest challenges; the difference between surface problems and root issues; why more effort isn't creating better results; how to identify what will actually move the needle in your business; and the first step to getting out of the survival trap. Join us!Profit by Design is a Tap the Potential production.Show Highlights:Want to change everything, starting today? Take the Better Business, Better Life Assessment to get clarity on exactly what your business needs next!What is your business really costing you?Our holistic approach makes us different.The biggest Aha moments from our calls with business ownersWe help you reconnect to your dream and fall in love with your business again!How to know you have a sustainable business (Is it a business or a job?)Your next steps: Take the Better Business, Better Life Assessment and book a call with Kaitlyn.Resources:Take our Better Business Better Life Assessment to determine your level of burnout and receive a complimentary call with the next steps you need to take in your business to support your life. Click here!Mentioned in this episode:Jumpstart Your Business - Jumpstart Your Life!You've built a successful business—but it's still running you. Join us to reclaim 10 hours a week and finally step into your role as the owner—register now. We get started April : http://tapthepotential.com/jumpstart

Alex Lopez, CPA, joins Dave Dubeau on Property Profits to share his incredible journey from a teenage real estate prodigy to a specialized CPA who understands the unique financial needs of real estate operators. After experiencing the devastating market crash of the mid-2000s firsthand, Alex pivoted his passion for real estate into a career in accounting, determined to help investors avoid the pitfalls he encountered. In this episode, Alex dives into the crucial importance of having a CPA who truly understands the real estate world, explaining how the right financial guidance can significantly lower taxes and improve profitability. He shares his insights on the common frustrations investors face when working with accountants who don't grasp their specific business models, and how his tailored approach provides clarity and strategic advantage. Discover how understanding your numbers is key to navigating market cycles and achieving long-term success in real estate. #realestateinvesting #realestateaccounting #CPAforrealestate #taxstrategy #realestateoperator #propertyprofits #realestatepodcast - Get Interviewed on the Show! - ================================== Are you a real estate investor with some 'tales from the trenches' you'd like to share with our audience?   Want to get great exposure and be seen as a bonafide real estate pro by your friends?  Would you like to inspire other people to take action with real estate investing?  Then we'd love to interview you!  Find out more and pick the date here   httpdaveinterviewsyou.com

In this episode of Better Business, Better Life, Debra Chantry-Taylor is joined by EOS expert and Rocket Fuel co-author Mark C. Winters to explore the power of the visionary integrator relationship and why it is critical for entrepreneurial success. Mark shares his journey from corporate life to building and advising over 15 businesses, and how discovering EOS transformed the way he understood leadership, growth, and team dynamics. At the heart of the conversation is the visionary integrator partnership, a relationship that, when done well, creates clarity, momentum, and sustainable growth. They unpack the common traps entrepreneurs fall into, including the “entrepreneurial seizure” and the “success trap,” where business growth comes at the expense of personal fulfilment. Mark explains how visionaries must reconnect with their intrinsic genius rather than feeling “put out to pasture” once the business stabilises. The episode also dives into practical tools and frameworks, including the 10 pillars of greatness for visionaries and the Rocket Fuel Power Index, which helps assess and strengthen the health of the visionary integrator relationship. Mark emphasises the importance of self-awareness, role clarity, and healthy friction between visionary and integrator as the engine that drives real progress. If you are a visionary struggling to let go, or an integrator trying to create alignment and traction, this episode offers powerful insights to help you build a stronger partnership and a better business. CONNECT WITH DEBRA:    ___________________________________________         ►Debra Chantry-Taylor is a Certified EOS Implementer | Entrepreneurial Leadership & Business Coach | Business Owner ►Connect with Debra: ⁠debra@businessaction.com.au ⁠ ►See how she can help you: https://businessaction.co.nz/ ►Claim Your Free E-Book: https://www.businessaction.co.nz/free-e-book/ ___________________________________________       GUEST'S DETAILS: ► Mark C. Waters – LinkedIn: https://www.linkedin.com/in/markcwinters ► Website – Mark C. Winters: https://www.markcwinters.com/ Episode 266 Chapters:   00:00 – Introduction 00:40 – Entrepreneurial Traps and Introspective Work 02:35 – Mark C Winters' Journey and EOS Involvement 05:02 – The Concept of Visionary and Integrator 07:01 – The Visionary's Role and the “Put Out to Pasture” Feeling 10:24 – The 10 Pillars of Greatness for Visionaries 12:38 – The Importance of Understanding the Business and Role Clarity 23:46 – The Role of Integrators and the Importance of Healthy Friction 31:26 – The Visionary's Personal Operating System and Domains of Freedom 37:51 – The Entrepreneurial Seizure and Success Trap 40:22 – Supporting Integrators and the Rocket Fuel Power Index 45:27 – Final Tips and Tools for Visionaries

In this podcast episode of Better Business, Better Life, Renee Russo talks about how she worked with her husband to turn around the business, finding her superpowers & the power of focus, discipline & believing.Renee Russo is a highly respected entrepreneurial business coach dedicated to helping people get more out of their businesses. Effective in teaching leadership teams a proven methodology and tools that empower them to get Vision, Traction, Healthy.She prides herself on creating ripples & positive change! She discovered EOS whilst helping her husband run his business. Since then she has become a Certified EOS Implementer & now also coaches other EOS Implementers.

You may not realize it but your level of self-love dramatically affects your business. Just like strong systems and habits support your success, so does the way you care for yourself and what you believe about yourself. It affects how you talk about your business, how confident you feel making an offer, how much you charge and more! Today's guests share how they prioritize themselves to ensure they and their business operate at peak performance. Just like every other aspect of entrepreneurship, you can learn to boost your self-love for greater success. Tune in to find out how.Connect with today's guests:Mandy Hawtin – https://seadragonorganic.com.auKaren Goslin – https://karengoslinspeaks.comDonita Mudalige – https://needleforward.comKazemaru Yukawa – https://kazemaru.comLisa Taylor – https://lisataylorholistic.com

In this episode of Better Business, Better Life, Debra Chantry-Taylor sits down with Erik Dodier to explore the power of the Visionary/Integrator relationship and how it can completely transform a business. Erik shares his journey from growing Pixel Media from zero to $15 million without EOS to an impressive $75 million after implementing it. The turning point? Fully embracing EOS, particularly the visionary-integrator dynamic, which brought clarity to roles, improved decision-making, and reduced the chaos that often comes with rapid growth. He dives into how separating visionary and integrator responsibilities allowed both leaders to play to their strengths, creating a more aligned and accountable leadership team. Erik also highlights the impact of key EOS tools such as the accountability chart, quarterly rocks, and Level 10 meetings, along with the use of platforms like Ninety.io to keep the business focused and connected. The conversation also covers how EOS helped the company navigate the uncertainty of COVID-19, maintain strong communication, and continue scaling through strategic acquisitions. Erik reflects on lessons learned, including the importance of fully committing to EOS rather than partially implementing it. Now an EOS implementer himself, Erik works with businesses of 10 to 500 employees, helping them achieve the same clarity, structure, and growth he experienced. If you're looking to scale your business without losing control, this episode offers practical insights into building a strong leadership partnership and leveraging EOS for long-term success. CONNECT WITH DEBRA:    ___________________________________________         ►Debra Chantry-Taylor is a Certified EOS Implementer | Entrepreneurial Leadership & Business Coach | Business Owner ►Connect with Debra: ⁠debra@businessaction.com.au ⁠ ►See how she can help you: https://businessaction.co.nz/ ►Claim Your Free E-Book: https://www.businessaction.co.nz/free-e-book/ ___________________________________________       GUEST'S DETAILS: ► Erik Dodier – LinkedIn: https://www.linkedin.com/in/erikdodier/ ► Website – EOS Worldwide: https://eosworldwide.com Episode 265 Chapters:   00:00 – Introduction 00:36 – Introduction to Visionary Integrator and EOS 05:30 – Erik's Journey with EOS 05:44 – Challenges and Benefits of the Visionary Integrator Concept 09:06 – Implementation of EOS Tools and Software 09:31 – Impact of EOS on Business Growth and Structure 09:41 – Erik's Transition to EOS Implementer 09:58 – Challenges and Mistakes in Implementing EOS 26:44 – Impact of EOS on Business Communication and Accountability 36:31 – Erik's Experience with Clients and EOS Implementation 41:17 – Final Thoughts and Advice for Business Owners

What does it really take to build a workplace where people thrive? Lisa Dolan, Regional VP of Employee Experience at Teleperformance, has spent over a decade proving that happy employees aren't just a nice-to-have — they're your biggest competitive advantage.In this episode, Martin is joined by Lisa to explore her fascinating career journey — from frontline agent to leading employee experience across a 25,000-person region spanning the UK, Ireland, South Africa, Kenya, Nigeria, and Ghana.They cover:Why Lisa never expected to find her calling in employee experience — and how a "corner of the desk" role changed everythingThe power of truly listening to employees (and why closing the feedback loop is critical)How TP is investing in emotional intelligence with EI coaching, brain profiling, and "leading with heart"Communicating across five generations — from a 17-year-old to an 84-year-old — in the same workforceThe creation of TP Women, tackling the leadership gender gap, and the upcoming Empower Her development programWhy AI and automation are actually making human connection more important — not lessHow Lisa saved 40 hours a week using Microsoft Copilot (and what she does with that time instead)Whether you're a team leader, an HR professional, or someone who cares about building better workplaces, Lisa's energy, practical wisdom, and genuine passion for people will leave you inspired.Connect with Lisa on LinkedIn to continue the conversation.

Why do customers trust a 4.5 star rating more than a perfect 5? What is AI actually using to decide which businesses to recommend, and is your company showing up in those answers? Both questions come down to your reviews and what your business does when there is negative feedback. Most leaders ask how to delete bad customer reviews. They cannot. What they can do is respond within 24 hours, fix the root cause, and invite every customer to review, not just the happy ones. The businesses that build customer trust consistently are the ones AI recommends, and buyers consistently choose. In this episode of Doing CX Right®, Stacy Sherman speaks with Alicia Skubick, Chief Customer Officer at Trustpilot, the world's largest independent customer feedback platform. You will learn how to: Turn bad online reviews into clear actions that improve the business Respond quickly in ways that strengthen credibility and build customer trust Use customer feedback to find root causes across teams Develop trust over time through consistent actions Adjust to AI search, where reviews influence visibility and decisions Whether you lead a retail business, a financial services firm, or a service organization, this conversation will change how you think about every bad customer review you receive. Learn more at DoingCXRight.com and subscribe to the newsletter for more actionable strategies. Book time with Stacy here.

In this episode of Better Business, Better Life, Debra Chantry-Taylor sits down with AI expert and CEO of Bizzuka, John Munsell, to explore how businesses can move beyond basic AI usage and into true capability and scale. John shares his journey from financial services to becoming a leader in AI strategy, and introduces powerful tools such as the AI strategy canvas and scalable prompt engineering. These frameworks help businesses integrate AI into their operations in a structured, repeatable way rather than relying on ad hoc experimentation. Through real-world examples, including a case where AI reduced a three-week project to just three days and saved $70,000, John demonstrates the tangible impact of doing AI properly. He explains why using multiple AI models, structuring prompts effectively, and building knowledge-based documents are critical for achieving consistent, high-quality results. The conversation also tackles common barriers to AI adoption, including fear, lack of training, and unclear use cases. John outlines how organisations can elevate their teams by moving up the levels of AI mastery and embedding AI into everyday workflows across marketing, HR, finance, and operations. If you want to turn AI from a novelty into a true business advantage, this episode offers practical insights, frameworks, and next steps to help you scale smarter and faster. CONNECT WITH DEBRA:    ___________________________________________         ►Debra Chantry-Taylor is a Certified EOS Implementer | Entrepreneurial Leadership & Business Coach | Business Owner ►Connect with Debra: ⁠debra@businessaction.com.au ⁠ ►See how she can help you: https://businessaction.co.nz/ ►Claim Your Free E-Book: https://www.businessaction.co.nz/free-e-book/ ___________________________________________       GUEST's DETAILS: ► John Munsell – LinkedIn: https://www.linkedin.com/in/jwmunsell/ ► Website – Bizzuka: www.bizzuka.com Episode 264 Chapters:   00:00 – Introduction 00:35 – Background of John Munsell 02:56 – John's Journey into AI and Business Applications 06:23 – John's Book and Certified Implementer Programme 13:23 – AI Adoption and Business Efficiency 20:15 – AI in Different Business Functions 28:58 – AI Tools and Best Practices 47:36 – AI in Meetings and Note-Taking 50:06 – John's Tips for AI Implementation 50:21 – Conclusion and Future Plans

In this episode of Better Business, Better Life, Debra Chantry-Taylor explores why scaling a business is rarely a strategy problem. Instead, it is often a leadership evolution challenge. Debra explains that as businesses grow, the leadership team must grow with them. Behaviours that worked in a smaller business can quickly become bottlenecks in a larger one. Without clear decision rights, role clarity, and true accountability, leadership teams struggle to scale effectively. She discusses the common challenge where visionaries struggle to let go, unintentionally blocking their integrator and leadership team from stepping up. Debra highlights the importance of productive tension in leadership meetings, clear accountability charts, and decision-making authority that moves down as the business grows. The episode also explores the unique challenges faced by family-owned businesses, where family, ownership, and management roles can easily overlap and create emotional friction. Debra explains why separating these roles and clarifying decision rights is essential for healthy leadership dynamics and sustainable growth. If your business has hit a ceiling, this episode offers practical insights on how evolving leadership behaviours, improving accountability, and embracing healthy tension can unlock the next stage of scale and create a better business and a better life.      CONNECT WITH DEBRA:    ___________________________________________         ►Debra Chantry-Taylor is a Certified EOS Implementer | Entrepreneurial Leadership & Business Coach | Business Owner ►Connect with Debra: debra@businessaction.com.au  ►See how she can help you: https://businessaction.co.nz/ ►Claim Your Free E-Book: https://www.businessaction.co.nz/free-e-book/    Episode 263 Chapters:    00:00 – Introduction 00:36 – Scaling Requires Clear Decision Rights and Leadership Evolution  02:19 – Growth Reveals Leadership Problems  03:46 – Role Clarity and Decision-Making  06:10 – Accountability and Leadership Evolution  07:25 – Scaling as a Leadership Upgrade  08:01 – Early Signs of Leadership Team Outgrowing Current Operations  09:08 – Distinguishing Growth Problems from Leadership Behaviour Issues  09:22 – Role Clarity Problems in Businesses Hitting a Ceiling  10:19 – Founder or Long-Tenure Behaviour Blocking Scale  11:17 – Healthy Tension in Leadership Meetings  12:16 – Confusing Busyness with Effectiveness  13:06 – True Accountability for Growth  14:25 – Leadership Dynamics in Family-Owned Businesses  15:56 – Avoided Conversations in Leadership  16:55 – Unlocking Scale with Open Conversations 

In this episode of Better Business, Better Life, Debra Chantry-Taylor speaks with Haraya Del Rosario Gust about what it means to become an EOS Driven Entrepreneur. Haraya shares her journey from the corporate world into entrepreneurship and how implementing EOS helped her scale her business from 13 to more than 50 employees in just two years. She explains how clarity, accountability, and strong leadership structures transformed the way her company operated and allowed her to step out of the day-to-day operations. The conversation explores the power of the accountability chart, the challenge many founders face when transitioning from operational roles into strategic leadership, and why building strong leadership teams is essential for sustainable growth. Haraya also introduces her new book, The 90-Day Leadership Field Manual, designed to help first-time leaders build confidence, structure, and clarity in their roles. Haraya and Debra also discuss the importance of prioritising health, creating supportive leadership environments, and building communities that allow entrepreneurs and leadership teams to grow together. Haraya shares her vision for expanding EOS communities across Southeast Asia and supporting more leaders on their journey. If you want to understand what it truly means to operate as an EOS Driven Entrepreneur, this episode offers powerful insights on clarity, leadership development, and scaling a business with the right systems in place. CONNECT WITH DEBRA:    ___________________________________________         ►Debra Chantry-Taylor is a Certified EOS Implementer | Entrepreneurial Leadership & Business Coach | Business Owner ►Connect with Debra: debra@businessaction.com.au ►See how she can help you: https://businessaction.co.nz/ ►Claim Your Free E-Book: https://www.businessaction.co.nz/free-e-book/ ___________________________________________       GUEST'S DETAILS: ► Haraya Del Rosario – LinkedIn: https://www.linkedin.com/in/iadelrosario/ ► Website – Satori: https://teamsatori.asia/ Episode 262 Chapters:   00:00 – Introduction 00:42 – Journey to Entrepreneurship and EOS Implementation 10:26 – Discovering EOS and Scaling the Business 10:51 – The Impact of Accountability Charts 29:52 – Challenges and Growth in Leadership 35:05 – The Role of Visionaries and Strategy 37:40 – Personal Growth and Professional Fulfilment 37:51 – The Science of Scaling and Personal Development 39:58 – Supporting New Leaders and Building Communities 40:47 – The Importance of Clarity and Health First 44:41 – Future Plans and Exciting Announcements

In this episode of Better Business, Better Life, Debra Chantry-Taylor unpacks what scaling really means and why most leadership teams get it wrong. Scaling is not about adding more projects, more people, or more hustle. It is about raising minimum standards, eliminating tolerated nonsense, and using time as a strategic tool. Drawing on Dr Benjamin Hardy's book The Science of Scaling, Debra explains why reasonable goals protect the status quo while impossible goals force clarity, discipline, and structural change. She challenges leaders to stop confusing effort with progress and to start designing businesses that no longer tolerate “zombie work” such as unnecessary meetings, reports, and projects that quietly drain energy and capacity. Through practical examples and sharp insights, Debra outlines how impossible goals with clear timelines create focus, expose inefficiencies, and demand better leadership. If you want to scale without burning out your team or sacrificing quality, this episode will shift how you think about growth, standards, and execution.    CONNECT WITH DEBRA:    ___________________________________________         ►Debra Chantry-Taylor is a Certified EOS Implementer | Entrepreneurial Leadership & Business Coach | Business Owner ►Connect with Debra: ⁠debra@businessaction.com.au ⁠ ►See how she can help you: https://businessaction.co.nz/ ►Claim Your Free E-Book: https://www.businessaction.co.nz/free-e-book/    Episode 261 Chapters:    00:00 – Introduction 00:42 – Scaling Businesses: The Science of Scaling  01:21 – Challenges in Scaling Businesses  03:15 – The Role of Impossible Goals in Scaling  04:13 – Practical Examples of Scaling  06:00 – The Frame-Floor-Focus Execution Ladder  08:36 – Eliminating Zombie Work  10:05 – The Real Science of Scaling  11:36 – Ad Lib Questions and Answers  20:43 – Conclusion and Contact Information 

In this episode of Better Business, Better Life, host Debra Chantry-Taylor is joined by Keith Gillispie, co-founder of REI Automated, who shares his powerful journey from serving in the Marine Corps to building a multi-state real estate empire. Keith opens up about the discipline and systems mindset he developed in the military, and how that foundation shaped his approach to business. From investing in 34 states to raising over 10 million dollars and helping more than 400 students pursue financial freedom, Keith credits much of his success to one thing: simple, clear, documented systems. The conversation explores the critical role of Standard Operating Procedures in scaling a business, why clarity beats complexity, and how strong systems create both freedom and resilience. He also shares the reality of overcoming significant personal debt, the pressure of entrepreneurship, and how coaching and accountability helped him turn things around. This episode is a practical and inspiring look at how structure, principles, and leadership discipline can transform both business and life. Keith also generously offers his real estate courses free to podcast listeners, making this an episode packed with both insight and opportunity.   CONNECT WITH DEBRA:    ___________________________________________         ►Debra Chantry-Taylor is a Certified EOS Implementer | Entrepreneurial Leadership & Business Coach | Business Owner ►Connect with Debra: ⁠debra@businessaction.com.au ⁠ ►See how she can help you: https://businessaction.co.nz/ ►Claim Your Free E-Book: https://www.businessaction.co.nz/free-e-book/ ___________________________________________        GUEST's DETAILS:  ► LinkedIn Profile: https://www.linkedin.com/in/keith-gillispie/   ► Website: www.reiautomated.io      Episode 260 Chapters:    00:00 – Keith Gillispie's Journey from Marine Corps to Real Estate Empire   06:24 – Transition to Real Estate and Building Systems   12:17 – The Role of Systems in Personal and Business Life   24:23 – Challenges and Successes in Business Growth   29:32 – Implementing EOS and Principle-Based Decision Making   47:41 – Keith's Free Real Estate Courses for Listeners   

This Week's Highlights:1. Elevating Your Business ConversationsEver feel anxious about those business-focused meetings with customers? You're not alone! In this episode, Amy Babinchak and James Kernan share their personal experiences—like ice-breakers for introverts, why finding common ground matters, and how to move the business convo from awkward to actionable. Here's Amy's advice: listen actively, ask about their growth and goals, and let those insights lead you into productive IT conversations. You don't need to come to the table with all the answers—just be ready to listen and respond.2. Why MSAs MatterAre Master Service Agreements (MSAs) critical? Our hosts agree: absolutely. James Kernan and Amy Babinchak lay out why every MSP should have a clear, enforceable contract with each customer (especially if you ever plan to sell your business). They cover how overcomplicated contracts can be a sales hurdle, the importance of keeping agreements simple, and protecting your liability in the age of fast-moving tech and shadow AI.3. Industry NewsWe touch on the recent Pax8 hack—what was exposed, why you should care, and how leaks can impact negotiations. Plus, a heads-up on the ongoing scarcity and price hikes for memory and storage thanks to AI's heavy demand. Don't skimp when buying devices for clients! Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

In this episode of Better Business, Better Life, Debra Chantry-Taylor is joined by Marisa Smith, EOS Implementer and co-author of the new book Rollout, to explore The Psychology Behind Successful EOS Adoption. While many leadership teams implement EOS tools, far fewer successfully embed them across the entire organisation. Marisa shares her journey from software entrepreneur to EOS Worldwide marketing director and now implementer, revealing why self-implementation often stalls and why context, patience, and repetition are essential for lasting traction. Together, Debra and Marisa unpack the four-phase rollout roadmap: prepare, launch, integrate, and sustain. They discuss why the accountability chart and Vision-Traction Organizer are foundational, how leaders must master the tools before teaching them, and why change management is more psychological than procedural. The conversation also dives into the neuroscience of change, the importance of repetition, and the leadership discipline required to reach 100% strong. If you have ever wondered why EOS works brilliantly in some organisations and fizzles in others, this episode explains the human side behind successful adoption.    CONNECT WITH DEBRA:         ___________________________________________         ►Debra Chantry-Taylor is a Certified EOS Implementer | Entrepreneurial Leadership & Business Coach | Business Owner ►Connect with Debra: debra@businessaction.com.au  ►See how she can help you: https://businessaction.co.nz/ ►Claim Your Free E-Book: https://www.businessaction.co.nz/free-e-book/ ___________________________________________        ► Marisa Smith – LinkedIn: https://www.linkedin.com/in/marisabsmith/   ► Website: https://www.marisa-smith.com/    Episode 259 Chapters:    00:00 – Introduction  02:02 – Marisa's Entrepreneurial Journey   04:59 – Transition to EOS and Becoming an Implementer   07:19 – Challenges and Benefits of Rolling Out EOS   10:58 – The Importance of Context and Preparation   12:26 – Practical Tools and Tips for Rollout   12:43 – The Role of an Implementer   16:20 – The Psychology of EOS   25:17 – The Journey to 100% Strong   32:22 – Final Thoughts and Resources 

In this episode of Better Business, Better Life, Debra Chantry-Taylor breaks down why so many leadership teams keep setting priorities that never quite land. Drawing on hundreds of leadership sessions, Debra explains that priorities usually fail not because teams are lazy or uncommitted, but because the system is working against them. Too many priorities, vague outcomes, “forever” initiatives, and reliance on external factors quietly erode confidence, trust, and momentum. Debra unpacks what strong teams do differently. They limit priorities to three to seven clear, finishable goals per quarter. They write SMART priorities, protect focus time, assume interruptions will happen, and use weekly check-ins to realign rather than panic. She also tackles common leadership traps like founders changing direction mid-quarter, teams chasing perfection instead of progress, and the hidden cost of never finishing anything. This episode is a practical reset for leadership teams who want fewer priorities, cleaner execution, and the confidence that comes from actually finishing what they start.     CONNECT WITH DEBRA:         ___________________________________________         ►Debra Chantry-Taylor is a Certified EOS Implementer | Entrepreneurial Leadership & Business Coach | Business Owner ►Connect with Debra: ⁠debra@businessaction.com.au ⁠ ►See how she can help you: https://businessaction.co.nz/ ►Claim Your Free E-Book: https://www.businessaction.co.nz/free-e-book/      Episode 258 Chapters:    00:00 – Introduction 00:35 – Why Priorities Fail in Businesses   01:36 – Patterns of Priority Failure   02:39 – Clarity and Prioritisation   03:47 – Strategies for Effective Prioritisation   04:54 – Handling Forever Priorities and External Dependencies   07:32 – Managing Interruptions and Trade-offs   09:31 – Audience Questions and Answers   15:25 – Weekly Meetings and Balancing Flexibility with Accountability 

#FenceFam This episode will open your eyes to your business and team...    Fence Games Here: https://www.eventbrite.com/e/fence-games-2026-hosted-by-custom-machine-motioneering-inc-tickets-1790556575919?aff=ebdssbdestsearch   Cheers! Remember to like, share, comment and REVIEW!   The Fence Industry Podcast Links: IG @TheFenceIndustryPodcast FB @TheFenceIndustryPodcastWithDanWheeler TikTok @TheFenceIndustryPodcast YouTube @TheFenceIndustryPodcastWithDanWheeler Visit TheFenceIndustryPodcast.com Email TheFenceIndustryPodcast@gmail.com Mr. Fence Companies:    IG @MrFenceAcademy FB @MrFenceAcademy TikTok @MrFenceAcademy YouTube @MrFenceAcademy Mr. Fence Tools https://mrfencetools.com Mr. Fence Academy https://mrfenceacademy.com   Gopherwood & Expert Stain and Seal IG @stainandsealexperts  FB @ExpertProfessionalWoodCare YouTube @Stain&SealExperts  FB Group Stain and Seal Expert's Staining University  Visit RealGoodStain.com Visit Gopherwood.us   Log Cabin Fence IG @Log_Cabin_Fence FB @LogCabinFence Visit LogCabinFence.com   Elite Technique Visit getelitetechnique.com   Greenwood Fence Visit greenwoodfence.com   Ozark Fence & Supply promo code: TFIP15 for 15% off! Visit ozfence.com   Benji with CleverFox for all your FENCE website needs! Visit cleverfox.online     Stockade Staple Guns Visit stockade.com   Bullet Fence Systems Visit bulletfence.com   mySalesman Visit mySalesman.com   Orlando Hinge Company Visit swanhinge.com

What if the problem isn't that you're not doing enough, but that you're doing too much of what doesn't actually work for you?In this episode of Mompreneur Mastery, I'm joined by Tracy Stanger for a conversation about building a business that fits your life, your brain, and your actual capacity.We talk about why copy-paste strategies and guru formulas leave so many business owners burned out, how Tracy's background and early motherhood shaped her anti-hustle approach, and why “less but better” starts with noticing what you hate, what drains you, and what actually gets results.This episode also dives into designing your business around your personality, embracing neurodivergence, and reframing selling as a human conversation instead of a high-pressure performance.If you've ever felt like most online business advice wasn't built for moms or real life, this one will feel grounding.MENTIONED IN THIS EPISODE:Instagram: @tracy.stangerFree resources and private podcast: Simple Human SellingGet Sydney's free Content Chaos Reset here

Alistair Hughes, managing director for Savoir Beds, talks about the storied history of the century-old bedmaker who has, literally, supported figures including Winston Churchill and Marilyn Monroe. He discusses craftsmanship and changes in premium markets. Plus: we meet global strategist Farah Ragheb, founder of leadership consultancy The Simplified Model.See omnystudio.com/listener for privacy information.

Most excavation and heavy civil contractors don't fail because of bad work—they fail because of poor cash flow, bad equipment decisions, and overcomplicated growth. In this episode, Nate Morello breaks down how he's built a lean excavation business by focusing on payment schedules, job rhythm, and technology that replaces labor instead of adding overhead. If you're running municipal, commercial, or excavation work and feel like the business is starting to control you, this episode will hit close to home.Key Takeaways:✅ Cash flow beats contract size: Nate explains why payment schedules, retainage, and holdbacks matter more than landing “big” municipal jobs.✅ Technology should replace labor, not add stress: Grade control, rotators, and attachments only work if they fit your operation—not because someone else has them.✅ Don't buy gear for ego: Nate breaks down how screener buckets, rotators, and attachments paid off only because they matched his workflow.✅ Rhythm over perfection: Over-perfecting jobs kills momentum—focus effort where the customer actually sees value.✅ Time is the real cost: Renting, hauling, waiting, and delays quietly eat profit faster than most operators realize.Why It Matters:If you're trying to grow without losing control—or wondering why the work feels harder even though you're “busy”—this episode shows how experienced operators think long-term.Links:➡️ Check out Nate Morello's MC Build Facebook Page:⁠ https://www.facebook.com/mcbuildnh➡️ Shop Attachments: Build your business with the right attachments. ⁠⁠⁠⁠⁠⁠https://www.skidsteernation.com⁠⁠⁠⁠⁠⁠➡️ Marketing Help: Marketing built for blue-collar contractors. ⁠⁠⁠ https://getthrottledup.com/

Ready to grow your clientele & revenue? Download "The 20 Client Generators" PDF now and get instant access to strategies that will fill your calendar with potential clients. No complicated tech, no lengthy processes—just real strategies that work. https://info.patrigsby.com/20-client-generators Do you want to stop chasing leads and start attracting them instead? Get Instant Access To The Weekly Client Machine For Just $5.00! https://patrigsby.com/weeklyclientmachine Get Your FREE Copy of Pat's Fitness Entrepreneur Handbook! https://patrigsby.com/feh  --- Mastering Business Growth: Focus on Your Strengths and Get Help Where Needed! In this episode, Pat Rigsby discusses the concept of 'picking two' to build a better business. He explores how focusing on two out of three key business components—attracting clients, converting them, and delivering services—can significantly improve business success. Pat shares his personal experience, emphasizing that it's okay to seek help for the component you're less confident in. Learn how to leverage your strengths and enlist the right support to create a smoothly running, scalable, and enjoyable business. 00:00 Introduction: The Power of Picking Two 00:11 Understanding the Business Foundation 01:01 Identifying Your Strengths 01:57 Leveraging Your Strengths and Getting Help 03:27 Building a Supportive Team 06:36 Conclusion: Achieving Business Success

In short- make a better business, and save huge on marketing and sales. Dive in as we explore   https://dentco.us https://instagram.com/dentcopdr

Cycle CPA co-founders Joseph Policastro and Carla Iniguez return to talk about running a more profitable business and understanding your numbers. LeanScaper Revenue Intensive (January 20 & 21, 2026 in January 20 & 21) Auman Landscape on YouTube Primed For Growth www.companycam/kcpodcast Company Cam- 50% for 2 months! Linktree/AumanLandscape @aumanlandscapellc www.CycleCPA.com  Use code: Auman and save $200 when signing up. LMN Software Save on onboarding! Code: AUMAN

Great management isn't a "soft skill" — it's a measurable performance lever. Ashley Herd, founder and CEO of Manager Method and author of The Manager Method: Practical Strategies to Lead with Purpose and Confidence, joins host Mike Wallberg, CFA, to unpack why communication sits at the heart of effective leadership and how small managerial choices ripple through engagement, retention, and profitability. Drawing on her experience as a lawyer, in-house leader, and advisor who has trained more than 250,000 managers, Herd explains why promoting top performers into management roles so often backfires, how leaders can avoid micromanagement without disappearing, and why her "pause, consider, act" framework helps managers handle everything from delegation to performance conversations. The discussion also explores what investors and analysts can learn about management quality by listening closely to leadership behavior — not just the numbers — and why culture and innovation are inseparable from long-term returns. Listen to the full episode of Enterprising Investor to hear practical insights on building better managers, stronger teams, and more resilient businesses.

The start of a new year often comes with an unspoken pressure to move faster, do more, and "catch up." And if you took time off over the holidays (even time you needed), you might be feeling a little behind right now.   In this episode, we talk about how you can reframe this feeling. Instead of pushing harder or forcing momentum, I talk about why slowing down, protecting your energy, and focusing with intention is often the fastest way to create real, sustainable growth. This conversation is especially for business owners who want to grow with more ease, clarity, and joy without sacrificing results.   If you're easing back into work, questioning your pace, or craving a more aligned way to grow this year, this episode will meet you exactly where you are and help you move forward without pressure. Mentioned in this episode Subscribe to Email List Leave a Podcast Review   Work/Connect with me: Offer Optimization Scorecard Book a Call   Tune in to start taking your business and life to the next level today and don't forget to subscribe or follow the podcast to make sure you don't miss any future episodes. Visit https://jessicamillercoaching.com/ to learn more. You can also follow me on Instagram (@jessicadioguardimiller) and Facebook.

Step into Episode 193 of On the Delo as DELO pivots into a solo cast after a scheduled guest cancels 15 minutes before recording—because in the restaurant business, chaos is part of the job and the show still goes on. DELO uses the moment to spotlight a mission that matters: building a healthier hospitality industry through real-world wellness support, not more empty “grind” advice.In this episode, DELO shares why he's been 11.5+ years without alcohol, how his fitness approach has simplified over time, and why prevention (bloodwork, doctors, movement, recovery) is the real “maintenance plan” for long-term performance. He also breaks down Healing Hospitality, a 501(c)(3) community created to support hospitality workers through events like sound baths, breathwork, cold plunges, hikes, Qigong, and more—plus ways the broader industry can partner, donate, and help scale the impact.Chapter Guide (Timestamps):(0:16 - 2:34) Last-minute guest cancel → DELO's solo pivot + why hospitality needs wellness conversations.(2:35 - 3:19) Built Different Community update with Jeremy Scott and what's inside the programs.(3:20 - 5:02) 11.5+ years without alcohol: The decision, the lifestyle shift, and why it changed everything.(5:03 - 6:58) Hospitality “party culture,” early career hustle, and how burnout sneaks in.(6:59 - 7:40) Preventative maintenance: Doctors, blood tests, movement, and simplifying priorities with age.(7:41 - 9:31) Supporting restaurants without falling off track: Food choices, consistency, and staying accountable.(9:32 - 11:01) Stress, anxiety, and asking the key question: “What's the opposite of that?”(11:02 - 13:36) Healing Hospitality (501c3): What it is, events hosted, and community partners mentioned.(13:37 - 16:40) Why healthier employees mean better business: culture, retention, and the human side of service.(16:41 - 19:07) Connecting wellness to insurance realities: health insurance and workers' comp implications.(19:08 - 21:29) Culture alternatives: replacing the default “after-shift drink” with healthier shared outlets.(21:30 - 23:53) The challenge: show up to an event—especially a sound bath—and feel the reset firsthand.(23:54 - 26:16) How to support: donations, brand partnerships, and “Healing Hospitality tents” at events.(26:17 - 27:43) Wrap: share the mission, leave a 5-star review, and help get the word out.