Podcasts about orange county new york

Video link: https://youtu.be/Ovl9HbcTuUIThis is a discussion about the documentary 'City of Joel', with the filmmaker Jesse Sweet. It's a documentary about a turf war in the insular Hasidic Village of Kiryas Joel. Kiryas Joel is a Satmar village in Orange County New York, and it's where I lived for the first twenty-five years of my life. The documentary includes amazing footage of the village I grew up in, with shots of several very close male contacts. It was a fun experience to watch it and to discuss the film with the filmmaker.Click here for the City of Joel documentary: https://amzn.to/4fsl5NSAnd here is Jesse's latest project, Nature of the Crime: https://www.docnyc.net/film/nature-of-the-crime/Please consider supporting my work by making a tax-deductible donation through Fractured Atlas fundraising.fracturedatlas.org/frieda-vizel-brooklyn-youtube-channel or sending a contribution via Paypal: paypal.com/paypalme/friedavizel This helps me to continue to bring to you more Jewish content, which requires a considerable investment on my part.

Today, Joe Finneran joins us to show what it's like to thrive in real estate without a fixed strategy. He shares his sustained growth in the business by buying, holding, and selling rental properties, his straightforward yet effective way of communicating with tenants, and the things he's now focusing on to make more money from property investing.So, if you think of investing in the New York market, listening to this episode could help you begin your journey!Key Points & Relevant TopicsJoe's entry to real estate investing in New York and his comparison of the property prices after the market crash in 2008 vs. the market todayThe impact of COVID-19 on the NY housing market What made Joe decide to hold properties for long-term cash flow after buying and selling without a strategyThe importance of evaluating tenants and setting expectations when you're self-managing propertiesWhen to buy and hold and when to buy and sell propertiesInvesting in multiple single-family rentals in one market vs. multifamily apartment buildingsWhat is a cap rate and why learning it is importantThe difference between a true real estate investor and a homebuilderResources & LinksRich Dad Poor Dad by Robert T. KiyosakiApartment Syndication Due Diligence Checklist for Passive InvestorAbout Joe FinneranJoseph Finneran is an experienced and active real estate investor located in Orange County New York. His main focus has been investing in towns that are up and coming due to their proximity within the Big Apple. When covid first hit people thought real estate would collapse along with the economy. Joe believed in continuing to buy and was one of the first ones that analyzed and captured this great opportunity to continue to invest in the outskirts of NYC during Covid due to the migration of people leaving NYC to the suburbs due to covid 19. His focus is 50 percent buy and hold and 50 percent flipping. For Joe, every property is different, and believes in looking at real estate for what its "highest and best use is" while also keeping in mind "how much time something takes". Joe has been in the industry for over 11 years and has been involved in over 100 real estate transactions to date.  Get in Touch with JoeWebsite: https://www.stressfreehomebuyers.house/ Instagram: @thecasainvestorTo Connect With UsPlease visit our website www.bonavestcapital.com and click here to leave a rating and written review!

The All-Local for Monday February 20th, 2023. 1010 WINS anchor Larry Mullins reports. 

In this HCI Podcast episode, Dr. Jonathan H. Westover (https://www.linkedin.com/in/jonathanhwestover/) talks with Christine Hanna about what major tech employers are facing and the HCM/timekeeping solutions. See the video here: https://youtu.be/8FA0n1myvTE. For the past 18 years, Christine Hanna (https://www.linkedin.com/in/achristinehanna/) has consulted to and led major workforce management projects, such as UKG (formerly known as “Kronos”) and Infor, at large and small companies alike, working in every capacity from analyst to practice leader. Christine is CEO of her own independent workforce management consultancy, Workforce Transformation Group. Her clients include Nestle USA, Dr. Pepper Snapple Group, Orange County New York, Dallas Area Rapid Transit, Kellogg's and PetSmart. Prior to starting her own firm, she worked for the Hackett Group as a Time and Attendance consultant manager, once again focused exclusively on assisting clients evaluate modern HCM solutions, and implement their solution of choice. Christine utilizes her UKG-specific subject matter expertise to guide potential Partners on how to navigate within a UKG Partnership, keeping a close eye on emerging UKG technology solutions, on growing and retaining exceptional talent, and on Operational Best Practices. Please leave a review wherever you listen to your podcasts! Please consider supporting the HCI Podcast on Patreon: https://www.patreon.com/user?u=69688020. Check out the Human Capital Innovations (HCI) Academy: Courses, Micro-Credentials, and Certificates to Upskill and Reskill for the Future of Work! https://hciacademy.talentlms.com/. Check out the LinkedIn Alchemizing Human Capital Newsletter: https://www.linkedin.com/newsletters/alchemizing-human-capital-6884351526333227008/. Check out Dr. Westover's book, 'Bluer than Indigo' Leadership, here: https://www.innovativehumancapital.com/bluerthanindigo. Check out Dr. Westover's book, The Alchemy of Truly Remarkable Leadership, here: https://www.innovativehumancapital.com/leadershipalchemy. Check out the latest issue of the Human Capital Leadership magazine, here: https://www.innovativehumancapital.com/hci-magazine. Ranked #6 Performance Management Podcast: https://blog.feedspot.com/performance_management_podcasts/ Ranked #6 Workplace Podcast: https://blog.feedspot.com/workplace_podcasts/ Ranked #7 HR Podcast: https://blog.feedspot.com/hr_podcasts/ Ranked #12 Talent Management Podcast: https://blog.feedspot.com/talent_management_podcasts/ Ranked in the Top 20 Personal Development and Self-Improvement Podcasts: https://blog.feedspot.com/personal_development_podcasts/ Ranked in the Top 30 Leadership Podcasts: https://blog.feedspot.com/leadership_podcasts/

All Local Morning for 02/16/21 See omnystudio.com/listener for privacy information.

Frank Scandura, Franks European, Las Vegas, NV started working on cars as a teenager in upstate New York and moved to Las Vegas in 1988. After years of writing service for Mercedes, he opened Frank’s European service in 2001 and grew to a 12,000-square foot, 10 bay shop in the northwest part of Las Vegas, not far from the famous Strip! He has 15 team members and is partnered with his wife Deborah. From his first immersion in the business, pumping gas at 15 years old in Orange County New York, to writing service at a Mercedes dealer in Las Vegas Frank Scandura shares his business acumen and offers insights and trends on leadership as a business coach. Frank’s previous episodes https://remarkableresults.biz/town-hall-academy/a144/?s=%22Frank+Scandura%22 (HERE). Key Talking Points: If I had all the money in the world, what would you buy?Security for family. Becomes more important as time goes on. 3 out of 4 kids have already taken Dave Ramsey’s 7 Baby Steps- Make a monthly budget   Is it easy to say 'I Don't Know.'Yes, but you have to practice. It’s okay to not know everything, simply say “I’m not sure, let me do some research and get back to you.”   Do you see obstacles not as roadblocks but as opportunities?,Opportunities all the time. Anticipate roadblocks and play the “what if” game to solve the problem.   Do you have a strong intuition? Do you listen to it?Yes and act on your gut feeling. Trust your inner intuition and spouse’s intuition.  Your biggest learning moment?Used to let temper get the best of him and think he was the one that built business. Realized business would be nothing without the people around him. Humbling moment.     What are you doing to put the Customer first in your business?Putting employees first. If you treat employees right (training, tools, expectations) they in turn treat customers right.   A special strategy to build a strong reputation?Follow your morals, values and integrity. Do not tolerate anything else.   Recently fired a customer? The reason?Some customers make unreasonable demands. Everyone makes mistakes, it’s how you handle them that sets you apart. Politely tell the customer “I’m sorry but this is not the right shop for you.”     What impact does technology have on your business?If you’re not digitally savvy now, it might be too late. Need to capture as much data as possible. Have to have digital dispatching, reporting, inspections etc. Be ready for the changing technology in cars.    What is the latest book you read? Big take-a-way“Leadershift” by John Maxwell- making those around you leaders, shift how you lead to let them become leaders.   How much training per year do you get?Watches video series for Transformers Institute, John Maxwell training, reads everyday and has daily devotions. Hobby is woodworking and continues to learn about that as well.  Ever had a mentor?Jim Murphy, Dan Taylor, Greg Bunch Share a Gross Margin HackLearn what gross margin is first. Don’t be afraid to charge what you’re worth. Can’t manage what you can’t measure.    Last labor rate adjustment?$30/hr since last August this year. Parts are becoming harder and harder to get margins on. Wanted to improve bonus structure and improve the bottom line.    Share a car count idea?Stop going for more car count, make every car count more. Every car needs a thorough written inspection. Every discovery needs to be estimated. 100% of the estimate needs to be presented.    How long ago did you update your website?Last month- complete revamp of site, chat bot  The most recent update to your processes/systemConstantly updating! Only way you can successfully do that is by having communication with the team in regular meetings.   Are you paperless? When did you go?6-7 years ago- saw the need for it a long time ago...

https://youtu.be/pMFPfdOzT0Y Danielle Bohlman is an owner with husband Brett of Highway 7 Service Center in Newell, IA. Find Danielle’s other episodes (https://remarkableresults.biz/?s=Danielle+Bohlman) . Dave Martin is the Owner and President of Martin’s Auto Repair in Phoenix, AZ. His automotive career began pulling weeds on the shop property then as he got older Dave moved into a station helper and gas attendant. Dave then became the shop manager before taking over the family business from his father in 2006. Dave married his wife Bo in 1992 and they have an adult daughter, Qamree. Dave bowls, plays over the line baseball, and is a passionate football fan, proudly supporting his lifelong favorite team, The Dallas Cowboys. Dave was born with Spina Bifida and wants to help others affected and increase public awareness. Elected as Chairman of the Board for the Spina Bifida Association of Arizona in 2012 and has been involved of in its growth through events and fundraisers. Dave also volunteers as a speaker to community organizations and young adults showing how he doesn’t let Spina Bifida keep him from his goals. Find Dave’s other episodes (https://remarkableresults.biz/?s=Dave+Martin) . Frank Scandura, Franks European, Las Vegas, NV started working on cars as a teenager in upstate New York and moved to Las Vegas in 1988. After years of writing service for Mercedes, he opened Frank’s European service in 2001 and grew to a 12,000-square foot, 10 bay shop in the northwest part of Las Vegas, not far from the famous Strip! He has 15 team members and is partnered with his wife Deborah. From his first immersion, in the business, pumping gas at 15 years old in Orange County New York, to writing service at a Mercedes dealer in Las Vegas Frank Scandura shares his business acumen and offers insights and trends on leadership as a business coach. Frank’s previous episodes  (https://remarkableresults.biz/town-hall-academy/a144/?s=%22Frank+Scandura%22) . Drew Horton is a Technician from HWY 7 Service Center in Newell, IA Key Talking Points: 78% of Americans live paycheck to paycheck - 50% worry about it.   It is a spending problem not an income problem. When people get nice raises over time they never pull out of their spending habits because they always spend more than they makeMany cannot see beyond their next paycheck The amount of pressure at work is high whey you can’t pay your bills and is much less when you have a handle on your spending Many don’t know where their money goesWhen they list what they spend their money on it is an eye-opener Part of the problem is financial institutions offer credit cards, a line of credit, loans.  You can get a car loan for 84 months. That is the only way an affordable monthly payment can be made Shop owners need to share financial responsibility with their people. It is not normal to live paycheck to paycheck Dave was giving an advance on their paycheck and that didn’t help them. He eventually stopped it when he sent his people to Dave Ramsey’s Financial Peace seminar. Find it on the Books Page Here (https://remarkableresults.biz/books/) Drew’s marriage is improved as they went through the class last February.They are happier now that they have a money management discipline Frank: A couple with $10K in debt and no savings are twice as likely to get divorced and a couple with $10K in savings and no debt A Ramsey quote: Live like no one else to later you can live and give like no one else As a couple, you need to have one goal as it relates to money Sure use credit cards but you must pay them off every monthCredit card interest and fees is highest you find anywhere In the financial world, there is the FICO scamYou have to have a good credit score scam People borrow to increase their credit score. The dichotomy What are we overspending on?The little things. It all

https://youtu.be/_pY3_E99wA0 Chris Cloutier, is co-owner of Golden Rule Auto Care in Dallas Texas and CEO of Auto Tex Me. He spent many years in the software industry developing solutions for companies like Southwest Airlines, and Wyndham Intl. He’s worked for companies that understood the marriage of service and software, and have applied it in an effective way. Chris has his ASE C1: Automobile Service Consultant Certification Test (C1). He brings the business side to the business and his brother Pat brings the Braun. Chris is also a musician. Hear Chris’s previous episodes HERE (https://www.autotext.me/). Tom Ham, Auto Centric, Grand Rapids, with the help of his wife Deb, is the creator and owner of HERE (https://remarkableresults.biz/?s=%27tom+ham%27). Frank Scandura, Franks European, Las Vegas, NV started working on cars as a teenager in upstate New York and moved to Las Vegas in 1988. After years of writing service for Mercedes, he opened Frank’s European service in 2001 and grew to a 12,000-square foot, 10 bay shop in the northwest part of Las Vegas, not far from the famous Strip! He has 15 team members and is partnered with his wife Deborah. From his first immersion, in the business, pumping gas at 15 years old in Orange County New York, to writing service at a Mercedes dealer in Las Vegas Frank Scandura shares his business acumen and offers insights and trends on leadership as a business coach. Frank’s previous episodes HERE (https://remarkableresults.biz/town-hall-academy/a144/?s=%22Frank+Scandura%22). Talking Points: Covid-19 was a critical talking points as this live broadcast was at a critical time as some states are asking 100% of people to stay at home.Critical to make plans to survive Covid-19. Short, medium and long-range plans Stay nimble and be able to move. Protect your family, your team, your business Take care of the community and be a transportation hub In every situation, there is plenty of opportunities On the other side of this pandemic, we will get a lot of opportunities As small businesses, we can change quickly Adjust your marketing Final Quality Controls to deliver vehicles in better shape than when it arrived Create the habit Add disinfectants because of Covid-19 Some shop owners argue that we don’t to final inspections because if we find a problem we don’t want to hurt the feelings of our peopleIf you want people to like you sell ice cream. ‘Steve Jobs’ Don’t do an inspection to catch your people doing something wrong. Use it to improve your systems, processes and to reduce mistakes. We are human. Customers will quality control their own car. Don’t let them find something on their own. Part of the QC is to be sure pictures are taken of vehicle components to create a base case. The QC is dynamic and will change as issues ariseAdd and subtract to the list through a solid review of every step Your own QC controls as an owner should be audits of tickets from birth to death to be sure all your systems/processes are working We may not expect enough from our people. We set our expectations too low In the final QC you will catch a lot. Remember a human is doing the QC review. They will make mistakes. But the goal is to catch 95% or more. You have to QC the QCOnce you let one of the steps go it will become ‘non-important’ Start by making a commitment to do Final QCInvolve your people. They know what needs to be done Chris likes his service advisors to do the QC because they feel the pain with the customer when they find a problem. Technicians do not see the pain from customers when they find a problem. Being an above average shop will create survivorship opportunities. Being mediocre will not cut it You can’t do a Final QC on most cars. It must happen on every car. No exceptions. This keeps the discipline and habit goingIf a car has a ticket it gets a QC Covid-19Sanitizers on customer keys, gloves, counter wipe downs. Protect team and clients Wipe...

https://youtu.be/_pY3_E99wA0 Chris Cloutier, is co-owner of Golden Rule Auto Care in Dallas Texas and CEO of Auto Tex Me. He spent many years in the software industry developing solutions for companies like Southwest Airlines, and Wyndham Intl. He’s worked for companies that understood the marriage of service and software, and have applied it in an effective way. Chris has his ASE C1: Automobile Service Consultant Certification Test (C1). He brings the business side to the business and his brother Pat brings the Braun. Chris is also a musician. Hear Chris’s previous episodes  HERE (https://www.autotext.me/) . Tom Ham, Auto Centric, Grand Rapids, with the help of his wife Deb, is the creator and owner of  HERE (https://remarkableresults.biz/?s=%27tom+ham%27) . Frank Scandura, Franks European, Las Vegas, NV started working on cars as a teenager in upstate New York and moved to Las Vegas in 1988. After years of writing service for Mercedes, he opened Frank’s European service in 2001 and grew to a 12,000-square foot, 10 bay shop in the northwest part of Las Vegas, not far from the famous Strip! He has 15 team members and is partnered with his wife Deborah. From his first immersion, in the business, pumping gas at 15 years old in Orange County New York, to writing service at a Mercedes dealer in Las Vegas Frank Scandura shares his business acumen and offers insights and trends on leadership as a business coach. Frank’s previous episodes  HERE (https://remarkableresults.biz/town-hall-academy/a144/?s=%22Frank+Scandura%22) . Talking Points: Covid-19 was a critical talking points as this live broadcast was at a critical time as some states are asking 100% of people to stay at home.Critical to make plans to survive Covid-19. Short, medium and long-range plans Stay nimble and be able to move. Protect your family, your team, your business Take care of the community and be a transportation hub In every situation, there is plenty of opportunities On the other side of this pandemic, we will get a lot of opportunities As small businesses, we can change quickly Adjust your marketing Final Quality Controls to deliver vehicles in better shape than when it arrived Create the habit Add disinfectants because of Covid-19 Some shop owners argue that we don’t to final inspections because if we find a problem we don’t want to hurt the feelings of our peopleIf you want people to like you sell ice cream. ‘Steve Jobs’ Don’t do an inspection to catch your people doing something wrong. Use it to improve your systems, processes and to reduce mistakes. We are human. Customers will quality control their own car. Don’t let them find something on their own. Part of the QC is to be sure pictures are taken of vehicle components to create a base case. The QC is dynamic and will change as issues ariseAdd and subtract to the list through a solid review of every step Your own QC controls as an owner should be audits of tickets from birth to death to be sure all your systems/processes are working We may not expect enough from our people. We set our expectations too low In the final QC you will catch a lot. Remember a human is doing the QC review. They will make mistakes. But the goal is to catch 95% or more. You have to QC the QCOnce you let one of the steps go it will become ‘non-important’ Start by making a commitment to do Final QCInvolve your people. They know what needs to be done Chris likes his service advisors to do the QC because they feel the pain with the customer when they find a problem. Technicians do not see the pain from customers when they find a problem. Being an above average shop will create survivorship opportunities. Being mediocre will not cut it You can’t do a Final QC on most cars. It must happen on every car. No exceptions. This keeps the discipline and habit goingIf a car has a ticket it gets a QC...

https://youtu.be/_pY3_E99wA0 Chris Cloutier, is co-owner of Golden Rule Auto Care in Dallas Texas and CEO of Auto Tex Me. He spent many years in the software industry developing solutions for companies like Southwest Airlines, and Wyndham Intl. He’s worked for companies that understood the marriage of service and software, and have applied it in an effective way. Chris has his ASE C1: Automobile Service Consultant Certification Test (C1). He brings the business side to the business and his brother Pat brings the Braun. Chris is also a musician. Hear Chris’s previous episodes  HERE (https://www.autotext.me/) . Tom Ham, Auto Centric, Grand Rapids, with the help of his wife Deb, is the creator and owner of  HERE (https://remarkableresults.biz/?s=%27tom+ham%27) . Frank Scandura, Franks European, Las Vegas, NV started working on cars as a teenager in upstate New York and moved to Las Vegas in 1988. After years of writing service for Mercedes, he opened Frank’s European service in 2001 and grew to a 12,000-square foot, 10 bay shop in the northwest part of Las Vegas, not far from the famous Strip! He has 15 team members and is partnered with his wife Deborah. From his first immersion, in the business, pumping gas at 15 years old in Orange County New York, to writing service at a Mercedes dealer in Las Vegas Frank Scandura shares his business acumen and offers insights and trends on leadership as a business coach. Frank’s previous episodes  HERE (https://remarkableresults.biz/town-hall-academy/a144/?s=%22Frank+Scandura%22) . Talking Points: Covid-19 was a critical talking points as this live broadcast was at a critical time as some states are asking 100% of people to stay at home.Critical to make plans to survive Covid-19. Short, medium and long-range plans Stay nimble and be able to move. Protect your family, your team, your business Take care of the community and be a transportation hub In every situation, there is plenty of opportunities On the other side of this pandemic, we will get a lot of opportunities As small businesses, we can change quickly Adjust your marketing Final Quality Controls to deliver vehicles in better shape than when it arrived Create the habit Add disinfectants because of Covid-19 Some shop owners argue that we don’t to final inspections because if we find a problem we don’t want to hurt the feelings of our peopleIf you want people to like you sell ice cream. ‘Steve Jobs’ Don’t do an inspection to catch your people doing something wrong. Use it to improve your systems, processes and to reduce mistakes. We are human. Customers will quality control their own car. Don’t let them find something on their own. Part of the QC is to be sure pictures are taken of vehicle components to create a base case. The QC is dynamic and will change as issues ariseAdd and subtract to the list through a solid review of every step Your own QC controls as an owner should be audits of tickets from birth to death to be sure all your systems/processes are working We may not expect enough from our people. We set our expectations too low In the final QC you will catch a lot. Remember a human is doing the QC review. They will make mistakes. But the goal is to catch 95% or more. You have to QC the QCOnce you let one of the steps go it will become ‘non-important’ Start by making a commitment to do Final QCInvolve your people. They know what needs to be done Chris likes his service advisors to do the QC because they feel the pain with the customer when they find a problem. Technicians do not see the pain from customers when they find a problem. Being an above average shop will create survivorship opportunities. Being mediocre will not cut it You can’t do a Final QC on most cars. It must happen on every car. No exceptions. This keeps the discipline and habit goingIf a car has a ticket it gets a QC...

Judy Zimmerman Walter is co-owner with her uncles and the CFO of, this 57-year young service business.  Zimmerman’s Automotive (http://www.zimmermansauto.com/) , Mechanicsburg, PA is a true blue ‘family enterprise’ with 12 out of a team of 29 team members that are ‘IN THE FAMILY’. Zimmerman’s is a top automotive repair facility along with a quick lube and a used car division. Among her involvement: Women’s Board of the Car Care Council, AASP-PA Alliance of Automotive Service Providers, and the Auto Care Association. Listen to Judy’s other episodes  (?s=judy+walter) .   Noah Frank, ESQ, enables businesses to excel under increasingly regulated and taxing environments while protecting them from harmful litigation. He is a trusted partner to a variety of businesses, such as manufacturers, professional services, restaurant chains, medical practices, importers, contractors, and closely held companies.  As a member of the Labor & Employment Practice Group, Noah provides practical and thoughtful advice, strategy, and solutions in a full range of employment, corporate, and workers’ compensation matters. He provides comprehensive labor and employment counseling on compliance, policy implementation, and risk mitigation of wage and hour, discrimination, harassment, leave interference and retaliation claims, including under the FLSA, Title VII, ADA, ADEA, FMLA, OSHA, NLRA, Worker’s Compensation, unemployment, and state and local laws. He provides advice to cannabis businesses on their employment practices.  HONORS Selected to the Illinois Super Lawyers List of “Rising Stars”: 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019 Frank Scandura, Franks European, Las Vegas, NV started working on cars as a teenager in upstate New York and moved to Las Vegas in 1988. After years of writing service for Mercedes, he opened Frank’s European service in 2001 and grew to a 12,000-square foot, 10 bay shop in the northwest part of Las Vegas, not far from the famous Strip! He has 15 team members and is partnered with his wife Deborah. From his first immersion, in the business, pumping gas at 15 years old in Orange County New York, to writing service at a Mercedes dealer in Las Vegas Frank Scandura shares his business acumen and offers insights and trends on leadership as a business coach. Frank’s previous episodes (?s=%22Frank+Scandura%22) .Key Talking Points:There is no legal advice provided in this episode Federal level Marijuana remains unlawful Some states have legalized it from a medical perspective, recreational perspective or decriminalized it with some small possession like a traffic ticket What are we going to with our safety-sensitive positions such as DOT Random drug testing is costly and must comply with rules/laws that are on the books   No law will protect use, possession, consumption or impairment in the workplace.  Zero impairment to test drive the vehicle     Pre-employment testing state by state may be difficult to enforce. Please check with council Be sure you discuss liability with your insurance providers including your workman’s comp provider Our drug testing policies must be very specific If a mandatory drug test after an accident, what constitutes an accident? Many shop owners do not want their people to work on their client’s vehicles while under the influence The laws have changed access, it is easier Blood tests are more accurate than urine tests. You may need an authorization form person  No law will protect use, possession, consumption or impairment in the workplace How you test for it is different. Zero impairment to test drive the vehicle For multi-state employers will need to learn each state’s law It is time to get the council to outline testing for Cannabis Example in Indiana, pre-hire, random, reasonable suspicion...

Seth Thorson was educated at a UTI in Chicago where he was at the top of his class. He then went to BMW Step to finish the master’s program. Thorson was hired in at a BMW dealership in Bloomfield Hills, Michigan.  From there he moved to an independent shop in Waterford Michigan and learned VW Audi. Seth’s passion remained with BMW and he was offered a chance to buy an existing shop in New Brighton, Minnesota near where he grew up. He is the owner of Eurotech which specializes in BMW, Mercedes, and Audi cars.  He is a firm believer in using factory tools to ensure proper repairs and coding. His team of highly trained and certified technicians are able to diagnose today’s complex vehicle systems! His second location, Green Garage, works on all makes and models. Seth also owns and runs a BMW tech support company called LMV Bavarian that provides support and programming to a growing network of over 200 shops via remote diagnostics.  He also teaches national seminars on BMW diagnostics. Seth has also partnered with SSF auto parts in their unique ‘hands-on’ training program. Seth belongs to AASP in MN, BIMRS as well as NASTEF.  He is also a member of Cecil Bullards (Institute for Automotive Business Excellence) 20 group. He believes idea sharing and networking with other shop owners has helped grow his business. Listen to Seth’s previous episodes  (https://remarkableresults.biz/?s=%22seth+thorson%22) . Jerry Kezhaya from The Auto Shop in Plano Texas has been in business since 1981. Plano is a northern suburb of Dallas with a population on 280,000. According to Jerry, it is the top growing county in the US.  His 35,000 sq ft shop has 21 lifts with two flats per lift. Jerry is a business coach and prides himself for getting out of the shop between 80 and 120 days a year to work with clients, attends seminars and enjoys wine. Listen to Jerry previous episodes (https://remarkableresults.biz/?s=jerry+kezhaya) . Matt Fanslow is the diagnostic tech/shop manager at Riverside Automotive in Red Wing, MN.  His primary responsibilities are to diagnose driveability and electrical/electronic issues, and perform most all programming, coding, initializing, adoptions, etc. Basically, if it needs to be figured out or has wires, it goes to Matt. He’s been a tech since 1996. Matt is also a subject matter expert for ASE and has instructed at Vision Hi-Tech Training and Expo. Matt has participated on 18 ASE technical committees for the ASE Practice Test, A6, A7, A8, and L1 tests. He’s also done case studies for Standard Motor Products. Fanslow’s goal is to do everything in his power to improve the overall level of professionalism within the automotive and light truck repair trade and also raise the level of its public image. Hear Matt in previous episodes  HERE (https://remarkableresults.biz/?s=%22fanslow%22) . Frank Scandura from Franks European in Las Vegas, NV started working on cars as a teenager in upstate New York and moved to Las Vegas in 1988.  After years writing service for Mercedes, he opened Frank’s European service in 2001 and grew to a 12,000-square foot, 10 bay shop in the northwest part of Las Vegas, not far from the famous Strip! He has 15 team members and is partnered with his wife Deborah. From his first immersion, in the business, pumping gas at 15 years old in Orange County New York, to writing service at a Mercedes dealer in Las Vegas Frank Scandura shares his business acumen and offers insights and trends on leadership as a business coach. Frank’s previous episodes  (https://remarkableresults.biz/?s=%22Frank+Scandura%22) . Key Talking Points Raise your labor rate today. Charge (get paid) for what you are worth Get a business coach Start networking Join a group/association It starts with the owner to get their business into a high-profit zone Treat your business as a business. It is an entity The majority of shops are not charging enough Fear

Your Learning Curve Never Sounded So Good The Extreme Value of Shop Tours Panel: Frank Scandura from Franks European in Las Vegas, NV started working on cars as a teenager in upstate New York and moved to Las Vegas in 1988.  After years writing service for Mercedes, he opened Frank’s European service in 2001 and grew to a 12,000-square foot, 10 bay shop in the northwest part of Las Vegas, not far from the famous Strip! Photo courtesy of Shari Pheasant He has 15 team members and is partnered with his wife Deborah. From his first immersion, in the business, pumping gas at 15 years old in Orange County New York, to writing service at a Mercedes dealer in Las Vegas Frank Scandura shares his business acumen and offers insights and trends on leadership as a business coach. Frank’s previous episodes  (https://remarkableresults.biz/?s=%22Frank+Scandura%22) .   Vinnie Lucido has had his hands in the automotive industry since 1996, starting in High school as a CSR at one of the last 76 Full-Service Gas stations in Reno. He found a passion for helping people through their most prized possessions, their automobile. Vinnie and his brother Anthony partnered together & opened CoAuto in 2014 and have been nothing but success in their new undertaking. Vinnie is ASE certified and has operated in every capacity of the automotive repair field. Throughout his career, he has been a customer service representative, a service writer, a technician, a manager and now an owner. Ultimately, he finds he is happiest when he is in communication with his clients and gets the opportunity to get to know his guests. Vinnie spends his time building relationships and networking and in turn, the shop continues to grow. Listen to Vinnie’s previous episodes  HERE (https://remarkableresults.biz/?s=%22vinnie+lucido%22) . Deb Van Batenburg is the vice president of Automotive Career Development Center [ACDC] and a former repair shop owner with his husband Craig.  She and her husband engaged full time in the understanding of the technology used in hybrid and electric cars. Students worldwide attend their comprehensive six-day trading class called ‘Up Your Voltage’. Deb also writes human interest ideas, business trends and critical thinking for Auto Inc and AASP magazines. Listen to Deb’s previous episodes  HERE (https://remarkableresults.biz/?s=%22deb+van+batenburg%22) . Andy Bizub is a native of Chicago. His first career was 25 years as a commodity trader. He entered the professional auto industry in 2014 by acquiring a failing shop in downtown Chicago that he was a customer of and start a turnaround. At bought his first car at age 19, a 1972 Triumph Spitfire, which was the start of his gas, oil, and automobile obsession. Listen to Andy’s previous episodes  (https://remarkableresults.biz/?s=%22bizub%22) . Greg Bunch is the owner of Aspen Auto Clinic, a five-location automotive and service business in Colorado. Greg started his passion for cars at 15 when he began rebuilding a 1966 Volkswagen Bug.  Greg has moved from a Volkswagen mechanic to ASE Master Technician, to Management, to starting his shop 18 years ago in his garage, to an award-winning multi-location business. Greg is currently a board member for the STEM-based charter school call “Automotive Institute of Science & Technology” and on the Advisory board of Ratchet and Wrench Magazine. Greg is also a board member of the Autocare organization and a certified instructor for the  Worldpac Training Institute and Carquest Technical Institute.  Greg’s unwavering passion for the industry has also led him to form a company called Transformers Institute, a coaching and training company dedicated to transforming the automotive industry. Listen to Greg’s previous episodes (https://www.transformersinstitute.com/) . Bill Nalu is President of Interstate Auto Care in Madison Heights, Michigan and has been in business for 30 years.  Bill collaborates with...

Your Learning Curve Never Sounded So Good Bambi Crozier, wife and co-owner with Neil Crozier, of Car Clinic in Lowell, AR (Northwest Arkansas), has a passion for the hardworking shop owner. Her vision to Change the Face of Automotive Care motivates and inspires every aspect of her daily operation. She entered the industry in 2012 as an entrepreneur shortly after moving back to Arkansas. She spent more than 11 years at AT&T in client relation roles and has a talent for looking at her business and the auto industry through the lens of a client. Bambi’s previous episodes (https://remarkableresults.biz/?s=%22bambi+crozier%22) . Tom Lambert, Automotive Manager at Shadetree Automotive. Tom Lambert got his start right at home.  His dad and uncles always had projects going on in the home garage.  During the summer vacation, his dad would have Tom remove engines from the vehicles that were being sent to the local machine shop for rebuilding. He signed up for business management at a local community college and attended night classes and sometimes would have to go back to the shop and finish up jobs. The business continued to grow. By 2007, the operation was doing over 1 million in sales.  By 2013, they were doing over 2 million in sales. This was such fast growth but they never seemed to get ahead financially. Even the financial management classes helped a bit, but they never truly got a great grasp of their finances.  They were too busy working countless hours in the business to keep up with demand instead of taking a step back to figure the business out. In the past three and a half years, Tom and his dad have made strategic adjustments in the business.  They are now a $2.5 million dollar a year shop with 10% annual growth and profitability. They continue to improve every day.  Tom says he has the best team and a strong culture. In January 2017 Tom bought his dad completely out of the business. Tom struggled for many years because he had lost the passion for the auto industry.  After receiving all the guidance and coaching over the past few years, he is rejuvenated and has more passion than ever and is currently doing everything he can to pay it forward to other local shop owners. Tom’s previous episodes (https://remarkableresults.biz/?s=%22Tom+Lambert%22) . Frank Scandura from Franks European in Las Vegas, NV started working on cars as a teenager in upstate New York and moved to Las Vegas in 1988.  After years writing service for Mercedes, he opened Frank’s European service in 2001 and grew to a 12,000-square foot, 10 bay shop in the northwest part of Las Vegas, not far from the famous Strip! He has 15 team members and is partnered with his wife Deborah. From his first immersion, in the business, pumping gas at 15 years old in Orange County New York, to writing service at a Mercedes dealer in Las Vegas Frank Scandura shares his business acumen and offers insights and trends on leadership as a business coach. Frank’s previous episodes (https://remarkableresults.biz/?s=%22Frank+Scandura%22) .   Key Talking Points: Thinking you can do everything yourself. Get out of your own way in thinking you built your entire business. Frank realized that he needed to give his team the tools and get out of their way Stop being a Micromanager. Help your people understand your systems and processes and get out of their way then guide them. You need to accept their way to do the job. Your systems, processes and policies will guide. Allow mistakes from your people because you made many. They will cost you money as they did you, however, be sure there is a teaching moment after the mistake was made. It is not what you don’t know it is also about what your people don’t know. You need to pay attention to that and find ways to get them this education and/or training. Bambi shares a very intimate story of near failure in turning around her company. Frank started to read...

Michelle invites Gregg Bennett (Real Housewives of New Jersey, @GreggyBennett) onto Fresh Batch to talk this seasons juiciest moments from Real Housewives of Orange County // New York! Though only knowing each other for four days, they hit it off FAST and are now sworn travel companions. Together, they discuss the aftermath of the Lee confrontation on last nights Men Tell All, the extinct NYC tourist destination Mars 2112, Michelles Cat attack, The Dark Tower premiere, and more. Plus, Michelle calls her mom, whos currently braving Tropical Storm Emily in Florida. Dont forget to rate, review, and subscribe to Fresh Batch on Apple Podcasts or wherever you get your podcasts!

Learn from your industry peers in a round-table forum. Get new ideas, perspectives, trends, insights, best-practices and expertise from aftermarket professionals. Watch like a DOCUMENTARY … Learn like a SEMINAR. Helping automotive aftermarket professionals improve; one lesson at a time. Academy Panel:   Chris Cloutier Is co-owner of Golden Rule Auto Care in Dallas Texas. He spent many years in the software industry developing solutions for companies like Southwest Airlines, and Wyndham Intl. He’s worked for companies that understood the marriage of service and software, and have applied it in an effective way. Chris has his ASE C1: Automobile Service Consultant Certification Test (C1). He brings the business side to the business and his brother Pat brings the Braun. Chris is also a musician. Hear Chris in episodes 186 (https://remarkableresults.biz/e186/) . Frank Scandura from Franks European in Las Vegas, NV started working on cars as a teenager in upstate New York and moved to Las Vegas in 1988.  After years writing service for Mercedes, he opened Frank’s European service in 2001 and grew to a 12,000-square foot, 10 bay shop in the northwest part of Las Vegas, not far from the famous Strip! He has 15 team members and is partnered with his wife Deborah. From his first immersion, in the business, pumping gas at 15 years old in Orange County New York, to writing service at a Mercedes dealer in Las Vegas Frank Scandura shares his business acumen and offers insights and trends on leadership as a business coach. Hear Frank in episode 163 (https://remarkableresults.biz/e163/) . Joe Hanson is the manager of his father’s business, Gordie’s Garage. Since he can remember he was either sweeping floors, running for parts or working in the shop and for the past 10 years or so managing all the operations. Joe has attended Management Success, NAPA training, Lawrence Tech University and most recently he is a member of the RLO 20 Group 13. He has earned his ASE C1: Automobile Service Consultant Certification.  Under his father’s leadership he has seen what it really takes to make a business like this work. You can hear Joe on the podcast in episodes (https://remarkableresults.biz/e200/) retrospective. Talking points: QC is all about the customer. You cannot manage what you cannot measure. A good QC process brings accountability to your overall processes Your business culture needs to be right to be sure everyone find deficiencies in your processes. Invest in your reputation against any negative ononlineeview. As Toyota does they celebrate when they find deficiencies. It is not about trusting your technicians it is about catching us humans making mistakes and that is OK. There is always time to do QC. Frank’s QC person has a technician background. You build up a bank account of trust with your customer. QC is so important with your first-time customer. Concierge Service: Town Hall Academy: worth the listen HERE (https://remarkableresults.biz/a008/) . It takes 5 – 7 minutes to walk around the car. It takes 12 – 15 minutes for a drive. Chris C has a 12% QC rate. (Issues they find) Frank QC’s every single car no matter what the work that was done. Most shops do a great job fixing cars. Not good enough anymore. We need to be different and do things above and beyond expectations of the customer. Setting yourself apart. Go above and beyond. Frank suggests a book ‘Checklist Manifesto’ About the medical world. Frank: There is a moral component to treat our customers as family. Give your customer the option to step up or step out of the work that needs to get done. QC can be applied to all areas of the business. Birth to death of ticket. Quality checking the quality of the interaction with the customer. Parts procurement. Vehicle Delivery. QC starts with the leader What level of quality do want

LAN Associates, a full service, engineering, planning, architecture, and surveying firm, recently celebrated its 50th Anniversary. Founded in Paterson in 1965 by John A. Lacz and now based in Midland Park, NJ, LAN Associates employs nearly 80 people.  Since its creation, LAN Associates has completed over 29,000 projects throughout the region and works on over $100 million dollars of construction projects each year for municipal, educational, hospitality, ecclesiastical, senior living, and private clients. LAN Associates service a variety of federal, state, county, and municipal governments, housing authorities, boards of education, Fortune 500 companies, foreign companies, religious facilities, and private clients. LAN’s main office is located in Midland Park, Bergen County, New Jersey; with a second location in Goshen, Orange County New York and a satellite office Trumbull, Connecticut.Its most recent high profile project was the design of the James Monroe Elementary School in Edison that was destroyed in a 2013 fire.Today on “Live From Trenton” we will learn about trends in building in New Jersey, architectural changes over the years and the challenges posed in dealing with major projects with municipalities, churches, schools and private companies as we speak with LAN Associates President Kenneth Karle. He is in charge of architectural design and architectural engineering and is in charge of master planning, conceptual design, feasibility planning, and project management for all major architectural projects for LAN Associates.

LAN Associates, a full service, engineering, planning, architecture, and surveying firm, recently celebrated its 50th Anniversary. Founded in Paterson in 1965 by John A. Lacz and now based in Midland Park, NJ, LAN Associates employs nearly 80 people.  Since its creation, LAN Associates has completed over 29,000 projects throughout the region and works on over $100 million dollars of construction projects each year for municipal, educational, hospitality, ecclesiastical, senior living, and private clients. LAN Associates service a variety of federal, state, county, and municipal governments, housing authorities, boards of education, Fortune 500 companies, foreign companies, religious facilities, and private clients. LAN’s main office is located in Midland Park, Bergen County, New Jersey; with a second location in Goshen, Orange County New York and a satellite office Trumbull, Connecticut.Its most recent high profile project was the design of the James Monroe Elementary School in Edison that was destroyed in a 2013 fire.Today on “Live From Trenton” we will learn about trends in building in New Jersey, architectural changes over the years and the challenges posed in dealing with major projects with municipalities, churches, schools and private companies as we speak with LAN Associates President Kenneth Karle. He is in charge of architectural design and architectural engineering and is in charge of master planning, conceptual design, feasibility planning, and project management for all major architectural projects for LAN Associates.