Podcasts about auto repair

Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEDon't miss an upcoming event with The Institute: https://geni.us/InstituteEvents2026Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://info.shop-ware.com/profitabilityTransform your shop's marketing with the best in the automotive industry, Shop Marketing Pros!Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingProsShop owners, are you ready to simplify your business operations? Meet 360 Payments, your one-stop solution for effortless payment processing.Imagine this—no more juggling receipts, staplers, or endless paperwork. With 360 Payments, you get everything integrated into a single, sleek digital platform.Simplify payments. Streamline operations. Check out 360payments.com today!In this episode, Lucas and David are joined by Darryl and Jackie Beech to explore the dynamics of running and transitioning a family-owned automotive business. Darryl reflects on the importance of having strong business processes and work-life balance, sharing his motivation to set Jackie up for long-term success as she steps into a larger leadership role. Jackie opens up about the challenges—and privileges—of carrying forward her father's legacy, focusing on the value of maintaining strong customer relationships while preparing for inevitable changes.00:00 "Doubting His Radio Future"04:40 "Family, Loss, and Betrayal"08:19 "Mismanagement and Lack of Structure"10:42 "Shopware's Lifesaving Support"14:53 Forensic Analysis in Auto Failures18:21 "Tailored Vehicle Maintenance Advice"21:31 Transitioning Business Leadership and Operations23:38 "Balancing Business and Social Hurdles"28:52 "Senior Tech Rejects Management Training"31:54 "Saving a Family Legacy"35:02 Navigating Tough Clients Effectively38:49 "Embracing Leadership Humility"40:32 "Early Career Diversification Needed"44:45 "Growth Through Decisions and Challenges"48:08 Managing Stress and Support Systems49:55 "Overcoming Recession and Struggle"53:34 "Navigating Family Life and Struggles"56:48 "Childhood Memories: The Good Side"

Host Taylor Inman breaks down the biggest stories impacting communities across the Flathead Valley and Northwest Montana. Firefighters quickly extinguished a blaze at the Courtyard Apartments near Kalispell's Airport Road, preventing serious injuries while several residents were evaluated for smoke inhalation.Meanwhile, thousands of residents across Lincoln and Flathead counties were left without power after a severe windstorm swept through the region, knocking down trees, closing schools and forcing travel restrictions as crews worked to restore electricity.The episode also examines a court development in Lake County, where a Ronan man entered an Alford plea in a case involving allegations of abuse of a vulnerable person.Additional stories include coverage of a Democratic congressional forum held in Whitefish as candidates compete to replace outgoing U.S. Rep. Ryan Zinke, a proposed Kalispell policy change that could eliminate public hearings for subdivision proposals, and new logging activity tied to the Frozen Moose Project in the North Fork area of the Flathead National Forest.A big thank you to our headline sponsor for the News Now podcast, Loren's Auto Repair! They combine skill with integrity resulting in auto service & repair of the highest caliber. Discover them in Ashley Square Mall at 1309 Hwy 2 West in Kalispell Montana, or learn more at lorensauto.com. This summer, we followed the Brist family from their fifth-generation Montana farm to the bright lights of the Northwest Montana Fair. From early morning chores to the intensity of the show ring, their journey shows the hard work, tradition, and bittersweet goodbyes that come with raising livestock. Discover Season 4 of our Deep Dive podcast, From Farm to Fair!Visit DailyInterLake.com to stay up-to-date with the latest breaking news from the Flathead Valley and beyond. Support local journalism and please consider subscribing to us. Watch this podcast and more on our YouTube Channel. And follow us on Facebook, Instagram and X. Got a news tip, want to place an ad, or sponsor this podcast? Contact us! Subscribe to all our other DIL pods! Keep up with northwest Montana sports on Keeping Score, dig into stories with Deep Dive, and jam out to local musicians with Press Play.

Thanks to our Partners, NAPA TRACS, Today's Class, KUKUI, and Pit Crew Loyalty Watch Full Video Episode "I think the push back is more in our head than it is in the pocketbook." In this episode, host Carm Capriotto talks with Andy Fiffick and Chris Letendre about the perceived affordability crisis in auto repair. Both guests challenge the idea that customers can't afford repairs, suggesting that price resistance often stems from the service advisor's mindset rather than customer reality. The discussion highlights practical strategies for improving repair approvals, including repackaging repairs with different parts or warranty options, presenting financing as “payment option plans,” and avoiding the “Sophomore Jinx,” where advisors begin to pre-judge what customers can afford. They also address the “maintenance-free” myth promoted by automakers and encourage shops to proactively educate customers with long-term maintenance planning. Ultimately, the episode reinforces a key truth: auto repair is a relationship business. When shops build trust and focus on helping people, price objections become far less common. Andy Fiffick, CEO Rad Air, Listen to Andy's other episodes HERE Chris Letendre, American Pride Automotive Thanks to our Partner, NAPA TRACS NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/ Thanks to our Partner, Today's Class Optimize training with Today's Class: In just 5 minutes daily, boost knowledge retention and improve team performance. Find Today's Class on the web at https://www.todaysclass.com/ Thanks to our Partner, KUKUI Stop juggling multiple marketing tools. KUKUI's integrated platform delivers 4x better website conversions, automated follow-up, and real-time ROI tracking. Get industry-leading customer support with KUKUI at https://www.kukui.com/ Thanks to our Partner, Pit Crew Loyalty You're probably tired of chasing new customers who never return. We understand. Pit Crew Loyalty ends the one-and-done cycle, turning first visits into lasting, reliable revenue at https://www.pitcrewloyalty.com/ Connect with the Podcast: - Follow on Facebook: https://www.facebook.com/RemarkableResultsRadioPodcast/ - Join Our Virtual Toastmasters Club: https://remarkableresults.biz/toastmasters - Join Our Private Facebook Community: https://www.facebook.com/groups/1734687266778976 - Subscribe on YouTube: https://www.youtube.com/carmcapriotto - Follow on LinkedIn: https://www.linkedin.com/in/carmcapriotto/ - Follow on Instagram: https://www.instagram.com/remarkableresultsradiopodcast/ - Follow on Twitter: https://twitter.com/RResultsBiz - Visit the Website: https://remarkableresults.biz/ - Join our Insider List: https://remarkableresults.biz/insider - All books mentioned on our podcasts: https://remarkableresults.biz/books - Our Classroom page for personal or team learning: https://remarkableresults.biz/classroom - Buy Me a Coffee: https://www.buymeacoffee.com/carm - Special episode collections: https://remarkableresults.biz/collections - The Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/ - Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. https://remarkableresults.biz/ - Diagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life. https://mattfanslow.captivate.fm/ - Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. https://huntdemarest.captivate.fm/ - The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level. https://autorepairmarketing.captivate.fm/ - The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching. https://chriscotton.captivate.fm/ - Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size. https://craigoneill.captivate.fm

Shannon lives in Independence, KY. and owns Taylor Truck & Auto Repair & Towing in Florence. Shannon is charge of their great donations to our 10,000 Toys for Girls & Boys campaign each year! Some fun facts about Shannon? She's fluent in sign language and owns fainting goats. Her favorite B-105 memory is when Jesse washed Big Dave's truck in a Speedo! For her induction song, Shannon wanted to hear "Hot Mama" by Trace Adkins because "she'd listen to him read the phone book"! Welcome to the B-105 Country Club, Shannon Taylor!See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Thanks to our Partners, NAPA Auto Care and NAPA TRACS Watch Full Video Episode In this episode, host Carm Capriotto sits down with Lola Schmidt, COO of Schmidt Auto Care, to discuss how independent auto repair shops can professionalize their human resources and management systems. Lola outlines a deliberate, multi-step hiring process built to eliminate desperate decisions and reduce candidate ghosting. It begins with a focused 5-10 minute phone screen designed to evaluate attitude, communication skills, and professionalism before investing time in in-person interviews. Once hired, new team members go through a structured two-week onboarding experience that intentionally integrates them into the shop's culture and operations, complete with personalized touches and cross-training across the team. To establish clarity and transparency, Lola shares her “no gatekeeping” philosophy: providing candidates with a legally reviewed employee handbook before a formal offer is made. She also explains how to handle HR documentation and unemployment claims using a “no feelings, just facts” approach, relying on accurate records, clear timelines, and policies tied directly to the signed handbook. The result? Intentional systems that protect the culture, the employees, and the long-term health of the business. In this episode, you'll learn: How to build a structured hiring process that prevents reactive decisionsWhy a short phone screen reduces ghosting and wasted timeHow to hire for attitude and cultural fit firstWhat an effective two-week onboarding plan looks likeWhy a legally reviewed employee handbook is essentialHow to document HR issues clearly and objectively The Everyday Educator: How Leaders Reinforce Learning [THA 458]: https://remarkableresults.biz/remarkable-results-radio-podcast/a458/  4 Day Work Week and Our Own App [AW 146]: https://remarkableresults.biz/remarkable-results-radio-podcast/aw146/ Lauralee Schmidt, Schmidt Auto Care, Springboro, OH Thanks to our Partners, NAPA Auto Care and NAPA TRACS Learn more about NAPA Auto Care and the benefits of being part of the NAPA family by visiting https://www.napaonline.com/en/auto-care NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/ Connect with the Podcast: - Follow on Facebook: https://www.facebook.com/RemarkableResultsRadioPodcast/ - Join Our Virtual Toastmasters Club: https://remarkableresults.biz/toastmasters - Join Our Private Facebook Community: https://www.facebook.com/groups/1734687266778976 - Subscribe on YouTube: https://www.youtube.com/carmcapriotto - Follow on LinkedIn: https://www.linkedin.com/in/carmcapriotto/ - Follow on Instagram: https://www.instagram.com/remarkableresultsradiopodcast/ - Visit the Website: https://remarkableresults.biz/ - Join our Insider List: https://remarkableresults.biz/insider - All books mentioned on our podcasts: https://remarkableresults.biz/books - Our Classroom page for personal or team learning: https://remarkableresults.biz/classroom - Buy Me a Coffee: https://www.buymeacoffee.com/carm - Special episode collections: https://remarkableresults.biz/collections - The Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/ - Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. https://remarkableresults.biz/ - Diagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life. https://mattfanslow.captivate.fm/ - Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. https://huntdemarest.captivate.fm/ - The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level. https://autorepairmarketing.captivate.fm/ - The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching. https://chriscotton.captivate.fm/ - Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size. https://craigoneill.captivate.fm

Like the show? Show your support by using our sponsors. Promotive can help you find your dream job. Touch HERE to see open jobs. Need to update your shop systems and software? Try Tekmetric HERERegister NOW for Tekmetric's Tektonic Conference coming up HERELaunch your tool game to the next level with Launch Tech USA! HEREIn this episode, Jeff is joined by JeanAnn SaintGrace, host of the BRAND NEW podcast in the Changing the Industry Network "Shop Talk Her Way". She's also an automotive shop coach and former shop owner. JeanAnn shares her journey from accidental shop ownership to building a business focused on profitability, people, and succession planning. Together, they discuss the importance of protecting technicians' pay and treating them like "racehorses," strategies for consistent profit to secure employee futures, and the emotional realities behind leadership and preparing for unexpected life events.Click here to listen to JeanAnn's podcast "Shop Talk Her Way"Timestamps:00:00 "Envying the Natural Puzzle Guys"19:50 "Managing Reputation in Business"25:14 Husband-Wife Power Dynamics in Business32:37 Technician Dynamics and Customer Communication41:43 "Survival Mode and Unequal Pay"57:25 "Challenges of Running a Shop"01:03:40 "Challenges of Transparency in Sales"01:14:02 "Proof Her Method Works"01:29:25 "Have a Plan for Uncertainty"01:42:32 Work-Life Balance Perspectives01:49:59 "Finding Purpose Through Positivity"01:58:19 "Resilience, Connection, and Legacy" Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7YouTube - https://www.youtube.com/@TheJadedMechanicFacebook - https://www.facebook.com/profile.php?id=100091347564232

Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEDon't miss an upcoming event with The Institute: https://geni.us/InstituteEvents2026Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://info.shop-ware.com/profitabilityTransform your shop's marketing with the best in the automotive industry, Shop Marketing Pros!Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingProsShop owners, are you ready to simplify your business operations? Meet 360 Payments, your one-stop solution for effortless payment processing.Imagine this—no more juggling receipts, staplers, or endless paperwork. With 360 Payments, you get everything integrated into a single, sleek digital platform.Simplify payments. Streamline operations. Check out 360payments.com today!In this episode, Lucas and David are joined by Kevaughn Williams, Operations Manager at 360 Payments. Kevaughn underscores the importance of company culture in building a motivated, accountable team, highlighting how 360's values of transparency and peer-to-peer accountability support both employees and customers. The discussion covers practical strategies for automotive shops to protect themselves from payment chargebacks, with Kevaughn outlining red flags to watch for and offering tips to improve payment security. 00:00 "360 Culture and Leadership"04:28 "Honesty and Accountability Matter"08:13 "Impactful Workplace Culture Insights"11:16 "Towing Office Experience Reflection"14:50 Car Rental Customer Support Journey15:54 Rental Car Upgrade Mishap21:08 Mandatory Work Schedule Change24:40 Building Youthful Team for Success27:58 "Disney Trip as Life Milestone"28:40 Prioritizing People Over Business34:51 Preventing Text-to-Pay Fraud38:11 Fraud Awareness and Payment Precautions39:06 DocuSign ID and Card Verification44:24 Chargeback Fraud at Local Shop48:02 "High-Risk Account Threshold Explained"50:23 Transparency and Informed Decisions53:22 "David's CSP Concerns"56:19 "Buttoning Debate Unresolved"

Host Taylor Inman presents a detailed overview of the most significant headlines impacting Northwest Montana this week. The episode begins with a report on an ongoing investigation by the Flathead County Sheriff's Office into an alleged deliberate homicide in Hungry Horse involving the fatal shooting of 30-year-old David Bollman. We also cover the tragic drowning of a 63-year-old Troy man on Spar Lake following an ice fishing accident over the weekend. In legal news, the program details the sentencing of a Kalispell woman in Whitefish Municipal Court for her actions during a Border Patrol protest in 2025. Additionally, we explore the debate among conservationists regarding the best use of an estimated $37 million in newly available funding for habitat improvement projects, which was generated by the state's recreational marijuana tax. Finally, we look into the recent merger between the Columbia Falls-based defense firm Nomad Global Communication Solutions and the international firm Kratos Defense & Security Solutions.A big thank you to our headline sponsor for the News Now podcast, Loren's Auto Repair! They combine skill with integrity resulting in auto service & repair of the highest caliber. Discover them in Ashley Square Mall at 1309 Hwy 2 West in Kalispell Montana, or learn more at lorensauto.com. This summer, we followed the Brist family from their fifth-generation Montana farm to the bright lights of the Northwest Montana Fair. From early morning chores to the intensity of the show ring, their journey shows the hard work, tradition, and bittersweet goodbyes that come with raising livestock. Discover Season 4 of our Deep Dive podcast, From Farm to Fair!Visit DailyInterLake.com to stay up-to-date with the latest breaking news from the Flathead Valley and beyond. Support local journalism and please consider subscribing to us. Watch this podcast and more on our YouTube Channel. And follow us on Facebook, Instagram and X. Got a news tip, want to place an ad, or sponsor this podcast? Contact us! Subscribe to all our other DIL pods! Keep up with northwest Montana sports on Keeping Score, dig into stories with Deep Dive, and jam out to local musicians with Press Play.

G&T701 - Episode #175 - POWERED BY LAUER AUTO REPAIR - March 5th, 2026 - www.GunsAndThe701.comTONIGHT's FREEDOM SEEDS:9 Guns That Armed the WILD WEST - Lawmen & OutlawTX Primary Results and the message?Fla Bill Exempts Church Security VolunteersCorner Crossing Bill in WY - We have the take awayHappy Ending Chronicle of the Week!You don't want to miss this episode or ANY episode when it comes to YOUR 2nd Amendment rights and news that impacts it!!!Team Gat701

This is Under The Hood. The Automotive question and answer show that is done live each week taking yourt calls and giving answers right over the air. If you have an Auto Repair problem that is giving you fits, give us a call today. 866-594-4150 We have the fix for what ails you. How do I get better mileage from My 24 Ram truck? Is my Chevy Equinox mileage ok? What things need to be done to it? How to check for a weak cylinder code p0284 on my 15 F250 Diesel? Are my wheel bearings bad on my Nissan Frontier? ABS codes on my Frontier My 06 Ford E350 is hard to fill with fuel how do I fix it? Stellantis loses cash of 26.3 billion dollars on electric cars What oil to use in my Ram with a new engine 2011? Recycling used fuel

Brad Templin, COO at Scott's U-Save Tires & Auto Repair, discusses his journey into second generation shop ownership and what the transition looked like taking over his family's business. He shares why he chose not to take the easy path back into the industry, the importance of proper succession planning, and why owners must continue growing themselves to help their business and people reach their full potential.Watch the video podcast on YouTubeAbout the EpisodeHost: Jay Goninen, WrenchWay, jayg@wrenchway.comGuest: Brad Templin, Scott's U-Save Tires & Auto Repair, bradw@scottsusave.comLinks & ResourcesGet notified of new episodes --> Join our email listEpisode Sponsor: Jasper Engines & TransmissionsJoin the ASE Connects CommunityASE Connects brings shops, dealerships, and schools together in one structured network to strengthen the technician pipeline. By making it easier to connect, collaborate, and support students through job shadows, internships, and classroom engagement, ASE Connects helps schools build stronger programs and helps shops develop a more consistent, local source of future technicians. Learn more:ASE Connects Memberships for Shops & DealersASE Connects Memberships for Schools (Free!)Connect with us on social: Facebook Instagram X LinkedIn YouTube TikTok

Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEDon't miss an upcoming event with The Institute: https://geni.us/InstituteEvents2026Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://info.shop-ware.com/profitabilityTransform your shop's marketing with the best in the automotive industry, Shop Marketing Pros!Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingProsShop owners, are you ready to simplify your business operations? Meet 360 Payments, your one-stop solution for effortless payment processing.Imagine this—no more juggling receipts, staplers, or endless paperwork. With 360 Payments, you get everything integrated into a single, sleek digital platform.Simplify payments. Streamline operations. Check out 360payments.com today!In this episode, Lucas and David are joined by Australian shop owners Kosta Ka and Peter Leondis. The group explores the differences between the Australian and American auto repair industries, focusing on challenges with access to technical information, parts quality, and emerging certification hurdles for EVs. Kosta and Peter share insights on the importance of clear communication with clients and building strong shop cultures, while Lucas and David reflect on succession planning and the risks of lacking a solid business exit strategy.00:00 Generational Gaps in Apprenticeships05:39 "OnlyFans: Limited Choices Commentary"15:31 Repair Shops Face Ebb and Flow20:31 Aftermarket vs. Dealer Parts Pricing23:47 "Licensing Drives Underground Competition"31:33 Cultural Differences in Communication Styles36:57 "Planning Beyond Fixing Cars"40:20 Business Succession and Exit Challenges47:01 Overcoming Founder Syndrome50:49 "Core Values Drive Business Success"55:13 Australian Auto Training Revolution

Northwest Montana's wildest headlines are front and center this week on News Now with your host Taylor Inman. We lead with the conclusion of a massive Flathead Valley crime spree as Michael Ray Downing, the man infamously dubbed the "Cocaine Fairy" by local law enforcement, reaches a plea deal following his arrest for a string of burglaries totaling over $1 million in stolen property. Downing's legal saga comes to a head alongside the bizarre case of Dustin Lawrence Oswald, who was recently sentenced to a suspended jail term and legally ordered to leave the state of Montana forever after threatening an officer during a public urination arrest in Whitefish.The episode shifts to urgent safety news as the Flathead Avalanche Center warns of "high" avalanche danger across the Whitefish, Swan, and Flathead ranges following a series of storms that have left the backcountry snowpack in a "touchy" and dangerous state. We also dive into local environmental efforts in Polson, where the Flathead Lakers and Polson Bay Golf Course are launching a $150,000 public-private partnership to combat E. coli and algal blooms impacting Flathead Lake's water quality.In political news, we break down the heating intraparty competition in Northwest Montana as the candidate filing period reveals major Republican primary showdowns for the state House, Senate, and Public Service Commission. Finally, we celebrate local storytelling with a look at two documentaries filmed on the Flathead Indian Reservation, "The Water Keepers" and "Paving the Way," which are currently contending for the prestigious Big Sky Award at the 2026 Big Sky Documentary Film Festival.A big thank you to our headline sponsor for the News Now podcast, Loren's Auto Repair! They combine skill with integrity resulting in auto service & repair of the highest caliber. Discover them in Ashley Square Mall at 1309 Hwy 2 West in Kalispell Montana, or learn more at lorensauto.com. This summer, we followed the Brist family from their fifth-generation Montana farm to the bright lights of the Northwest Montana Fair. From early morning chores to the intensity of the show ring, their journey shows the hard work, tradition, and bittersweet goodbyes that come with raising livestock. Discover Season 4 of our Deep Dive podcast, From Farm to Fair — coming Sunday, September 21st! Visit DailyInterLake.com to stay up-to-date with the latest breaking news from the Flathead Valley and beyond. Support local journalism and please consider subscribing to us. Watch this podcast and more on our YouTube Channel. And follow us on Facebook, Instagram and X. Got a news tip, want to place an ad, or sponsor this podcast? Contact us! Subscribe to all our other DIL pods! Keep up with northwest Montana sports on Keeping Score, dig into stories with Deep Dive, and jam out to local musicians with Press Play.

Thanks to our Partners, NAPA TRACS, Today's Class, KUKUI, and Pit Crew Loyalty Watch Full Video Episode In this episode, Melissa Parker, Amy Bartel, and Sara Abrecht join Carm Capriotto to discuss why women are the automotive industry's “secret weapon.” The panel explores the concept of automotive hospitality, focusing on relationships, empathy, and customer experience as key drivers of trust, loyalty, and profitability. They share how hospitality driven environments, strong listening skills, and hiring from service focused industries elevate the customer experience and strengthen shop performance. Sara also reveals data showing female-led shops achieve higher average repair orders, highlighting the business impact of communication and relationship building. The conversation challenges outdated industry perceptions and calls for a shift toward hospitality centered operations, encouraging shop owners to embrace these principles and inspiring more women to pursue leadership roles in this evolving, people first profession. Timestamps (00:00:00) - Introduction and Guest Welcome (00:03:15) - Defining "Automotive Hospitality" (00:06:00) - The "Ritz-Carlton" Standard (00:09:45) - Men vs. Women: Fixers vs. Listeners (00:14:15) - Hiring Outside the Industry (00:18:20) - The Role of the Customer Service Rep (CSR) (00:21:00) - The "Anytime" Presentation (00:27:45) - The Financial Case: Women Drive Higher ARO (00:30:15) - The "Secret Weapon" & Workplace Culture (00:34:30) - The Household Decision Maker (00:37:45) - Rebranding: From "Trade" to "Skilled Career" Melissa Parker, COO, Harrell's Tire and Auto Amy Bartel, Owner, Bartel's Auto Clinic Sara Abrecht, CFO, Dynamic Automotive Thanks to our Partner, NAPA TRACS NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/ Thanks to our Partner, Today's Class Optimize training with Today's Class: In just 5 minutes daily, boost knowledge retention and improve team performance. Find Today's Class on the web at https://www.todaysclass.com/ Thanks to our Partner, KUKUI Stop juggling multiple marketing tools. KUKUI's integrated platform delivers 4x better website conversions, automated follow-up, and real-time ROI tracking. Get industry-leading customer support with KUKUI at https://www.kukui.com/ Thanks to our Partner, Pit Crew Loyalty You're probably tired of chasing new customers who never return. We understand. Pit Crew Loyalty ends the one-and-done cycle, turning first visits into lasting, reliable revenue at https://www.pitcrewloyalty.com/ Connect with the Podcast: - Follow on Facebook: https://www.facebook.com/RemarkableResultsRadioPodcast/ - Join Our Virtual Toastmasters Club: https://remarkableresults.biz/toastmasters - Join Our Private Facebook Community: https://www.facebook.com/groups/1734687266778976 - Subscribe on YouTube: https://www.youtube.com/carmcapriotto - Follow on LinkedIn: https://www.linkedin.com/in/carmcapriotto/ - Follow on Instagram: https://www.instagram.com/remarkableresultsradiopodcast/ - Follow on Twitter: https://twitter.com/RResultsBiz - Visit the Website: https://remarkableresults.biz/ - Join our Insider List: https://remarkableresults.biz/insider - All books mentioned on our podcasts: https://remarkableresults.biz/books - Our Classroom page for personal or team learning: https://remarkableresults.biz/classroom - Buy Me a Coffee: https://www.buymeacoffee.com/carm - Special episode collections: https://remarkableresults.biz/collections - The Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/ - Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. https://remarkableresults.biz/ - Diagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life. https://mattfanslow.captivate.fm/ - Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. https://huntdemarest.captivate.fm/ - The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level. https://autorepairmarketing.captivate.fm/ - The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching. https://chriscotton.captivate.fm/ - Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size. https://craigoneill.captivate.fm

Wondering how to fill your March dance card in Montana? Whether you are wishing for an early spring or praying for one last dump of snow, the Daily Inter Lake's Local Events Podcast is here to help you navigate a wildcard month of festivals and fun. Join host Melissa Wells as she previews the top-tier events hitting Kalispell, Whitefish, and Columbia Falls.Don your green for the 5th Annual Cloverfest on Saturday, March 15th, featuring a new location at the Columbia Falls Junior High School. For an admission fee of $10 per person or $30 for a family, you can enjoy a 5K run, a carnival in the school gym, live Irish dancing, and local food trucks. Visit Columbia Falls' Chamber of Commerce's website for the full list of events and register for races!The 19th Annual Gold, Gem and Mineral Show takes over the Northwest Montana Fairgrounds on March 15th and 16th with vendors, live demos, and a special Kids' Corner. Hosted by the Northwest Montana Rock Chucks, this family-friendly event costs only $5 for the entire weekend, and children 12 and under get in for free.Get the full scoop on all these events and more! Browse and plan your month at DailyInterLake.com/events.A big thank you to our headline sponsor for the News Now podcast, Loren's Auto Repair! They combine skill with integrity resulting in auto service & repair of the highest caliber. Discover them in Ashley Square Mall at 1309 Hwy 2 West in Kalispell Montana, or learn more at lorensauto.com. This summer, we followed the Brist family from their fifth-generation Montana farm to the bright lights of the Northwest Montana Fair. From early morning chores to the intensity of the show ring, their journey shows the hard work, tradition, and bittersweet goodbyes that come with raising livestock. Discover Season 4 of our Deep Dive podcast, From Farm to Fair — coming Sunday, September 21st! Visit DailyInterLake.com to stay up-to-date with the latest breaking news from the Flathead Valley and beyond. Support local journalism and please consider subscribing to us. Watch this podcast and more on our YouTube Channel. And follow us on Facebook, Instagram and X. Got a news tip, want to place an ad, or sponsor this podcast? Contact us! Subscribe to all our other DIL pods! Keep up with northwest Montana sports on Keeping Score, dig into stories with Deep Dive, and jam out to local musicians with Press Play.

G&T701 - Episode #174 - POWERED BY LAUER AUTO REPAIR - Feb 26th, 2026 - www.GunsAndThe701.comIn the chamberClay is FLYING SOLO tonight after a short absence last week, and returning for another great Episode. Some of the topics will be again the Gunshow policies we are seeing that are NOT 2A friendly and are a true infringement upon EVERY law-abiding gunowner. The topic of Fleet Farm and a recent settlement with the MN AG's office in the amount of 1 MILLION DOLLARS from a recent lawsuit that could have far more reaching problems, much like the Smith & Wesson suit years ago!!!You don't want to miss this episode or ANY episode when it comes to YOUR 2nd Amendment rights and news that impacts it!!!Happy Ending ChronicleThanks for your support!Team Gat701

Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEDon't miss an upcoming event with The Institute: https://geni.us/InstituteEvents2026Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://info.shop-ware.com/profitabilityTransform your shop's marketing with the best in the automotive industry, Shop Marketing Pros!Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingProsShop owners, are you ready to simplify your business operations? Meet 360 Payments, your one-stop solution for effortless payment processing.Imagine this—no more juggling receipts, staplers, or endless paperwork. With 360 Payments, you get everything integrated into a single, sleek digital platform.Simplify payments. Streamline operations. Check out 360payments.com today!In this episode, Lucas and David are joined by Mike Allen to preview the Vision KC conference and share industry stories. Mike recounts his challenges recording at the Elite Ignite conference and the ongoing technical mishaps that come with capturing live content. The hosts dive into shop pricing strategies, including how costs like diagnostics and amenities are often rolled into the final bill for customers. Plus, David gives a local's guide to the best food options in Kansas City, breaking down must-try barbecue, tacos, and team-dinner spots as Vision attendees prepare for their trip.00:00 "Improper Merging Rant"06:29 "Chicago Shop Success Story"08:20 "Advisor's Hilarious Customer Story"10:38 David's Intense Pre-Workout Effects16:26 "Misheard Conversation in Restroom"17:24 "Facebook: Scroll and Toilet Talk"22:43 Kansas City Dining Overview23:29 Alternative Dining Options Near Vision28:33 Restaurant Struggles Amid Tight Margins32:49 Rare 9+ Pizza Reviews38:10 Jack Stack Barbecue Recommendation40:46 "Bananas and Rice Identity"46:18 "Manscaping Mishap and Spider Trap"54:24 TPMS Law and Repair Ban56:57 "See You at Vision"

Thanks to our Partners, Shop Boss and AppFueledMost shops say they “do the right thing.” Mark Lowe from Yeck's Auto Repair went out and proved it by earning the BBB Torch Award for Ethics. In this conversation, we dig into what the award actually measures (hint: it's way more than reviews), what the application process revealed about their business, and how the recognition boosted team pride and customer confidence once that trophy hit the front counter.We also connect the dots to something shop owners can't ignore anymore: AI-driven recommendations. If ChatGPT (and the tools built around it) are looking for trust signals, the BBB can be one of the loudest ones in the room, and Mark shares exactly how they've leveraged the award on their website and marketing to lower people's guard and get them in the door.If you want more trust, better positioning, and a marketing angle that isn't just “$XX off an oil change,” hit play and listen to this episode.Show Notes with TimestampsIntroduction and Origin of the Episode (00:00:10) Brian introduces Mark Lowe, explains how the episode came from an AI class discussing BBB trust signals.Winning the BBB Torch Award for Ethics (00:01:41) Mark shares about receiving the 2024 BBB Torch Award for Ethics in Omaha, Midwest region.Torch Award Application Process and Criteria (00:01:59) Discussion of the rigorous application process, including community involvement, shop culture, and ethical practices.Community Involvement and Veteran Programs (00:02:59) Mark describes their community giveback and veteran support programs as part of the award submission.History with the BBB (00:03:23) Mark recounts how long they've been involved with the BBB and the value of active participation.Impact of BBB Membership Before the Award (00:04:07) Mark discusses limited customer impact from BBB membership prior to winning the award.Self-Reflection During Application (00:04:49) The application process prompted Mark to evaluate and improve business practices and staff support.Changes Made After Application (00:05:30) Mark highlights increased focus on employee training and development as a result of the process.Training and Team Building (00:06:16) Mark explains their approach to staff training, including attending Vision in Kansas City as a team.Award Ceremony and Recognition (00:07:28) Mark describes the award ceremony, online recognition, and displaying the award in the shop.Multiple Winners and Judging Process (00:08:31) Explanation of how multiple shops can win and the responsibility to judge future applicants.Award Eligibility and Reapplication (00:09:24) Mark clarifies the waiting period before reapplying for the Torch Award.

Thanks to our Partners, NAPA Auto Care and NAPA TRACS Watch Full Video Episode In this episode, Carm Capriotto speaks with Tom Ham about the rising labor rates shaping the automotive repair industry. Drawing from the Labor Rate Tracker tool on the Automotive Management Network, Tom explains how shops across the country are steadily increasing rates, with many approaching the $200 per hour threshold. Geographic trends reveal higher rates in regions like the San Francisco Bay Area and Connecticut, and Tom recommends gradual monthly increases of $1 to $2 to maintain profitability without alarming customers. They also discuss shifting business realities, including rising repair order values driven by vehicle complexity, higher parts costs, and increased technician compensation, even as car counts may level off. Many shops are also setting vehicle age limits to improve efficiency and reduce liability. Looking ahead, Tom highlights how artificial intelligence will enhance diagnostics and workflow, supporting the rise of a highly skilled mechanical specialist working alongside AI. The episode offers a forward looking view of an industry evolving through smarter pricing, cultural alignment, and advanced technology. https://laborratetracker.com/ Timestamps (00:00:00) Introduction & Industry Updates (00:02:30) Tom Ham discusses the "Labor Rate Tracker" and how shops are breaking through psychological pricing barriers as they approach $200 per hour. (00:05:00) Geographic Heat Maps: A breakdown of where rates are highest (Bay Area, Connecticut) and lowest (Midwest, South), and the use of heat maps to visualize the data. (00:08:15) The Incremental Increase Strategy: Tom advises shop owners on how to raise labor rates by small amounts (1–2) to overcome the fear of price adjustments. (00:10:45) Rates by Shop & Vehicle Type: Analysis of which shops command the highest rates (RVs, Diesels) versus the lowest (Collision, Tire Stores), and vehicle makes (Euro vs....

Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEDon't miss an upcoming event with The Institute: https://geni.us/InstituteEvents2026Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://info.shop-ware.com/profitabilityTransform your shop's marketing with the best in the automotive industry, Shop Marketing Pros!Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingProsShop owners, are you ready to simplify your business operations? Meet 360 Payments, your one-stop solution for effortless payment processing.Imagine this—no more juggling receipts, staplers, or endless paperwork. With 360 Payments, you get everything integrated into a single, sleek digital platform.Simplify payments. Streamline operations. Check out 360payments.com today!In this episode, Lucas and David are joined by Tyler Wonderlic from Steer and AutoOps. Tyler explains the value of a CRM for shop owners, emphasizing its role in centralizing customer communication and improving retention. David shares his frustrations with customer miscommunication and online reviews, sparking a conversation about managing reputation and crafting thoughtful responses. Lucas and Tyler also discuss the importance of segmenting customer experiences to meet diverse expectations.00:00 "Realizing Athletes Are Kids"09:11 "Save $1,300 or Time?"12:24 Steroid Loopholes Exploited by Chemists20:41 "Bad Reviews, Full Parking Lots"24:36 Learning from Criticism Strategically26:42 "CRM Value and Subscriptions"35:58 "Customizing CRM for Business Goals"41:09 "Challenges with Accurate Data Analysis"43:04 "Customer Service Expectations Rant"51:51 "David's Family and Loss"57:35 "Balancing Service and Spending"59:34 "iPhone Over Safety Concerns"

Host Taylor Inman details the major shifts coming to Northwest Montana this year, starting with a significant overhaul of visitor access in Glacier National Park. As the park officially ends its vehicle reservation system, officials are introducing a new ticketed shuttle service and a three-hour parking limit at Logan Pass to manage congestion. We also look at the extensive construction schedule for 2026, including utility and road projects at Two Medicine and St. Mary that will result in seasonal closures.The episode also breaks down the 2026 Economic Outlook for the region. Despite a national "no hire, no fire" economy, Flathead County continues to lead Montana in employment growth, fueled by persistent in-migration and a rebounding multi-family housing market. Finally, we cover a $2.3 million jury award in a personal injury lawsuit against BNSF Railway involving a longtime Whitefish engineer, marking a major legal conclusion to a three-year battle.A big thank you to our headline sponsor for the News Now podcast, Loren's Auto Repair! They combine skill with integrity resulting in auto service & repair of the highest caliber. Discover them in Ashley Square Mall at 1309 Hwy 2 West in Kalispell Montana, or learn more at lorensauto.com. This summer, we followed the Brist family from their fifth-generation Montana farm to the bright lights of the Northwest Montana Fair. From early morning chores to the intensity of the show ring, their journey shows the hard work, tradition, and bittersweet goodbyes that come with raising livestock. Discover Season 4 of our Deep Dive podcast, From Farm to Fair — coming Sunday, September 21st! Visit DailyInterLake.com to stay up-to-date with the latest breaking news from the Flathead Valley and beyond. Support local journalism and please consider subscribing to us. Watch this podcast and more on our YouTube Channel. And follow us on Facebook, Instagram and X. Got a news tip, want to place an ad, or sponsor this podcast? Contact us! Subscribe to all our other DIL pods! Keep up with northwest Montana sports on Keeping Score, dig into stories with Deep Dive, and jam out to local musicians with Press Play.

Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEDon't miss an upcoming event with The Institute: https://geni.us/InstituteEvents2026Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://info.shop-ware.com/profitabilityTransform your shop's marketing with the best in the automotive industry, Shop Marketing Pros!Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingProsShop owners, are you ready to simplify your business operations? Meet 360 Payments, your one-stop solution for effortless payment processing.Imagine this—no more juggling receipts, staplers, or endless paperwork. With 360 Payments, you get everything integrated into a single, sleek digital platform.Simplify payments. Streamline operations. Check out 360payments.com today!In this episode, Lucas and David are joined by Ken Miller to preview the Northeast Trade Show and discuss the growing intersection between the collision and mechanical segments of the automotive industry. Ken highlights the expanded focus on mechanical education at this year's show, emphasizing the importance of ADAS calibrations and the need for proper training and documentation. The discussion also covers the challenges created by industry consolidation, different approaches to compensation and workflow, and the shared responsibility for safety and professionalism in both mechanical and collision repair.00:00 "Discovering the Northeast Show"05:13 Real-World Expertise in Training08:42 "Lessons from Collision Experience"10:42 Aviation Error and Accountability16:30 "Calibration Challenges in Repair Shops"19:30 "Collision Shop Negligence and Exploitation"23:22 Documentation: Key to Authentic Calibration26:26 Dangerous Counterfeit Airbags Warning28:58 TPMS Sensors and Dealer Liability34:01 Collision Industry Consolidation Insights34:58 "Understanding Business Value and Protection"41:09 ADAS Reducing Accidents and Claims43:52 "Value of Networking at Events"45:19 Bridging Gaps in Automotive Teams50:45 "Collaborating to Share Industry Knowledge"52:18 "Empowering Industry Through Education"

Under The Hood takes calls about car repair and gives answers over the air. You can also get your automotive advice on our youtube channel by asking questions on any of our videos in the comments. youtube.com/@underthehoodshow Here are today's callers. 1. 22 Tundra Turbo recall for engine fail 2. Lawn Mower won't start no fuel 3. 08 F250 Diesel fuel in oil and limp mode 4. 11 Suburban transfer case programing 5. 14 Sierra Transmission smell when towing 6. 18 Camry losing fuel mileage maybe 7. 23 F-150 Low mileage oil changes 8. 11 Mustang GT misfire 9. 08 F-150 Additive for engine oil 10. 14 Equinox cam crank correlation codes

Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEDon't miss an upcoming event with The Institute: https://geni.us/InstituteEvents2026Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://info.shop-ware.com/profitabilityTransform your shop's marketing with the best in the automotive industry, Shop Marketing Pros!Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingProsShop owners, are you ready to simplify your business operations? Meet 360 Payments, your one-stop solution for effortless payment processing.Imagine this—no more juggling receipts, staplers, or endless paperwork. With 360 Payments, you get everything integrated into a single, sleek digital platform.Simplify payments. Streamline operations. Check out 360payments.com today!In this episode, Lucas and David are joined by Nelson Tavarez, owner of Austin's Auto Service. Nelson shares his inspiring journey from working in telecommunications to becoming a successful shop owner, emphasizing the importance of discipline, saving, and seizing opportunities. The conversation delves into the impact of technology like Shop-Ware on shop efficiency and customer experience, as well as strategies for building wealth and financial security for both owners and technicians.00:00 "Growth, Discipline, and Adapting"04:53 "Taking a Gamble on Change"07:20 "Trading Success Leads to Ownership"13:16 Seamlessly Adopting Shopware Technology16:19 Targeted Growth for Specialty Auto Shop18:30 "Shopware's Future is Revolutionary"22:23 "Personalized Service, Small-Shop Feel"26:45 Trust, Change, and Lost Security29:35 Generational Wealth Over Instant Gains34:12 Maximizing Savings for Children35:37 "From Rent to Ownership"40:32 "Delayed Gratification and Society"41:59 "Rethinking the Grind Mentality"44:26 Sell What People Want49:53 "Resilience and Team Effort"51:33 Employee Prioritizes Family Over Career

Darrin's Auto Repair is helping local drivers head into Spring with added confidence by offering a limited-time mail-in rebate offer on specific steering and suspension services. Darrin's Auto Repair City: East Northport Address: 450 Larkfield Road Website: https://darrinsautorepair.com/ Phone: +1 631 489 5555 Email: darrin@darrinsautorepair.com

Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEDon't miss an upcoming event with The Institute: https://geni.us/InstituteEvents2026Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://info.shop-ware.com/profitabilityTransform your shop's marketing with the best in the automotive industry, Shop Marketing Pros!Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingProsShop owners, are you ready to simplify your business operations? Meet 360 Payments, your one-stop solution for effortless payment processing.Imagine this—no more juggling receipts, staplers, or endless paperwork. With 360 Payments, you get everything integrated into a single, sleek digital platform.Simplify payments. Streamline operations. Check out 360payments.com today!In this episode, Lucas and David are joined by Eric Joern for a deep dive into the realities of small business financial management in the auto repair industry. Eric stresses the importance of starting with a plan and leveraging professional guidance, rather than relying on risky trial-and-error approaches. The discussion highlights why using proper shop management systems and separating business finances is critical for long-term success.00:00 "Valuable Business Advice and Insights"10:15 Sales Tax Responsibilities Explained15:34 Simple Budgeting for Profit17:02 "Essential Shop Management Systems"21:40 Shop Parts Tracking Essentials29:56 "Seeking Proactive Tax Guidance"35:04 "Importance of a Knowledgeable Accountant"38:10 "Proactive Tax Planning Conversations"43:34 "Inventory's Tax Impact Explained"49:10 "Smart Tax Strategies Explained"55:24 Focus on Strengths, Delegate Tasks01:02:42 Excited for Business Improvement

This week on News Now, reporter Taylor Inman breaks down six of the Flathead Valley's biggest and most talked-about stories, from the world stage in Italy to the banks of the Flathead River. We celebrate Libby native Konnor Ralph's incredible 9th-place finish at the 2026 Milan Cortina Olympics and preview his upcoming Big Air qualifiers.We also dive into the first major update to the Flathead River Management Plan in 40 years, which includes a new mandatory permit system. Plus, we cover the Ronan High School student walkout, the historic sale of the Majestic Valley Arena (and an upcoming Paul Cauthen concert!), the dismissal of the Cheyenne Autumn Leaf felony case, and a critical update on our local snowpack levels.A big thank you to our headline sponsor for the News Now podcast, Loren's Auto Repair! They combine skill with integrity resulting in auto service & repair of the highest caliber. Discover them in Ashley Square Mall at 1309 Hwy 2 West in Kalispell Montana, or learn more at lorensauto.com. This summer, we followed the Brist family from their fifth-generation Montana farm to the bright lights of the Northwest Montana Fair. From early morning chores to the intensity of the show ring, their journey shows the hard work, tradition, and bittersweet goodbyes that come with raising livestock. Discover Season 4 of our Deep Dive podcast, From Farm to Fair — coming Sunday, September 21st! Visit DailyInterLake.com to stay up-to-date with the latest breaking news from the Flathead Valley and beyond. Support local journalism and please consider subscribing to us. Watch this podcast and more on our YouTube Channel. And follow us on Facebook, Instagram and X. Got a news tip, want to place an ad, or sponsor this podcast? Contact us! Subscribe to all our other DIL pods! Keep up with northwest Montana sports on Keeping Score, dig into stories with Deep Dive, and jam out to local musicians with Press Play.

Ever wonder what it's like working as a mechanic? This video shares insights into a mechanic's career, highlighting the physical demands and the challenges of auto repair. We also critique some common automotive issues, such as a faulty body control module, and discuss why proper car maintenance is crucial. Plus, we examine vehicle diagnostics and data on car recall by manufacturers, with Ford Motor Company leading the pack.Grab a copy of my book: https://partsmanagerpro.gumroad.com/l/qtqax"The Parts Manager Guide" - https://www.amazon.com/Parts-Manager-Guide-Strategies-Maximize-ebook/dp/B09S23HQ1P/ref=sr_1_4?crid=3UZYOGZJUNJ9K&keywords=parts+manager+guide&qid=1644443157&sprefix=parts+manager+guid%2Caps%2C244&sr=8-4Full video on Youtube:https://youtu.be/-3hzaiJgh64Become a supporter of this podcast: https://www.spreaker.com/podcast/the-motor-files-podcast--4960744/support.

MiM - S2 Episode #120 - GUNS & The 701 - POWERED BY LAUER AUTO REPAIR - Feb 13th, 2026 - www.GunsAndThe701.com#KeepYourPowderDryGod's BlessingsPOWERED BY LAUER AUTO REPAIR - Bismarck, ND - Additional Sponsors: Kalon's Auto Service - Lemmon, SDPlease subscribe to the channel, share with fellow Patriots, and watch GUNS & The 701 every Wednesday evening!!!Guns & The 701 on Mitchell in The Morning on KFYR 550 AM Radio - Every FRIDAY Morning at 7:15am mst/8:15am cst!!!Also on iHeart.com - Tune in and get the latest updates on the 2nd Amendment, North Dakota, and more!!!iHeart.com Link:https://www.iheart.com/podcast/269-gunsandthe701Email:GUNS@GunsAndThe701.comCommieTube Channel -/ @gunsandthe701RUMBLE -https://rumble.com/c/GunsAndThe701NEW Facist-Book Page - Gat701https://www.facebook.com/profile.php?id=61567130176937X -https://twitter.com/gunsandthe701

G&T701 - Episode #172 - POWERED BY LAUER AUTO REPAIR - Feb 11th, 2026 - www.GunsAndThe701.comIn the chamberD31 GOP ND Representative Dawson Holle joins me to talk about several issues and his run for another term in the ND Legislature, as well as answering any of your questions you might have for him!!Another great Episode of North Dakota's ONLY 2nd Amendment based Livestream and Podcast!!!Happy Ending ChronicleThanks for your support!Team Gat701

You started strong this year. Focused. Engaged. Tracking numbers. Then life happened. A tech quit. Cash got tight. You missed one meeting… then another. Now you're waiting for the “right time” to jump back in. That's the Zero Day Trap. In this episode of Just ONE Thing, Rick explains why shop owners don't fail because they stop — they struggle because they think they have to restart perfectly. That belief is killing momentum in auto repair shops everywhere. You'll learn how to stop restarting, use the Miss-Resume-Repeat framework, and eliminate zero days — even when your shop feels chaotic.

Eric Raber is the owner of ER Autocare, a multi-location auto repair business with four locations in the Columbus, Ohio area. With roots in agricultural mechanics and early hands-on experience working alongside his father, Eric built his technical foundation long before opening his first shop.Over the years, Eric has navigated shop growth, rebranding, hiring challenges, and operational scaling firsthand. His experience running multiple locations; including the lessons learned from early naming and branding decisions, gives him a practical, real-world perspective that resonates with shop owners facing similar growth stages and decisions. In this episode…As auto repair shops grow, add services, or expand locations, branding decisions made early on can quietly start working against them. Auto repair shop name mistakes often don't show up right away, they surface later as customer confusion, hiring friction, or a brand that no longer reflects what the business actually does.In this conversation, Eric Raber walks through how those challenges showed up in his own business and why naming, clarity, and consistency matter more than most shop owners expect. This episode is especially relevant for operators who've evolved beyond a single-location mindset and are now thinking about long-term growth, brand alignment, and how their shop is perceived in the market today.Here's a glimpse of what you'll learn: [01:07] Introduction to Eric Raber and his multi-location auto repair business[01:40] Early mechanical experience shaped by family and agricultural work[03:57] Nontraditional education and entering the workforce at a young age[05:39] Learning diagnostics and technical problem-solving through mentorship[09:01] How early shop name decisions created long-term branding challenges[11:30] Why brand clarity becomes more important as a shop grows[15:29] Using BNI and relationship-based networking during early growth stages[20:43] Tradeoffs and risks of consolidating multiple shop brands[22:41] Maintaining operational consistency behind different brand identitiesResources mentioned in this episode:Eric Raber LinkedInER Autocare WebsiteTread PartnersGain Traction Podcast on YouTubeGain Traction Podcast WebsiteMike Edge on LinkedInQuotable Moments:“You have to have a hard consonant in your name somewhere, ideally beginning or end.”“Saying that name on the phone 100,000 times is not fun.”“It's not a whole lot of fun selling auto repair on top of a tire shop name.”“If I have to explain it every time, that's already a problem.”“Don't just consolidate brands for the sake of consolidation.”Action Steps:Audit your shop name for clarity and fit.Test how your brand sounds in real interactions.Gather outside feedback before rebranding.Evaluate branding impact before expanding locations.Separate brand decisions from emotion and habit.

Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEDon't miss an upcoming event with The Institute: https://geni.us/InstituteEvents2026Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://info.shop-ware.com/profitabilityTransform your shop's marketing with the best in the automotive industry, Shop Marketing Pros!Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingProsShop owners, are you ready to simplify your business operations? Meet 360 Payments, your one-stop solution for effortless payment processing.Imagine this—no more juggling receipts, staplers, or endless paperwork. With 360 Payments, you get everything integrated into a single, sleek digital platform.Simplify payments. Streamline operations. Check out 360payments.com today!In this episode, Lucas and David are joined by Andy Tirado, co-founder of the ADAS Network. Andy discusses the challenges of delivering relevant, effective technical training across the automotive industry, highlighting the critical need for trainers to adapt content to local cultures and shop-specific needs. The conversation also explores the complexities of ADAS calibrations, from misinformation in service procedures to pressure from insurance companies.00:00 Struggles with Local Training Participation08:25 Improving Training Accessibility and Retention10:24 "Training, Culture, and Communication"20:09 "Missed Details in Calibration Procedure"23:44 "ADAS Resource and Referral Network"28:45 Greed, Insurance, and Right to Repair33:43 "Taking Control of Business Processes"40:54 Braking System Safety Concerns46:09 Counterfeit Parts and Industry Issues52:21 Car Alignment and Calibration Costs53:56 "Trusting My Chosen Shop"01:00:05 "ADAS Insights and Validation"01:03:33 "Aligned for Selfless Collaboration"

Bumper to Bumper Radio, the car guys on KTAR, 92.3 FM in Phoenix, AZ, broadcast every Saturday from 11:00 am ...

This week on News Now, reporter Taylor Inman breaks down six of the Flathead Valley's biggest and most talked-about stories — from federal policy changes at Glacier National Park to heated local land-use decisions and community highlights.We begin with Glacier National Park removing interpretive displays following a federal directive, raising questions about how public lands tell history and whose voices are represented. From there, we dive into a controversial decision approving a Lakeside marina dock extension, despite widespread public opposition, and examine why county officials moved forward anyway.The episode also covers a Montana Supreme Court ruling that clears the way for the Happy's Inn RV park, along with a proposed lease at Polson Bay Golf Course that could reshape public access and future development. We then shift gears to community news, including the Whitefish Winter Carnival parade, featuring a surprise appearance by a NASA astronaut, before closing with standout performances at the Class AA State Speech and Debate Tournament.Read these full stories on dailyinterlake.com:Glacier National Park podcast, displays axed under Trump directive | Hungry Horse News Word for word: Flathead wins second, Glacier third at state speech championship | Daily Inter Lake Flathead County OKs resort's 159-foot marina dock in Lakeside | Daily Inter Lake State Supreme Court rules in favor of county, developer | Western News A big thank you to our headline sponsor for the News Now podcast, Loren's Auto Repair! They combine skill with integrity resulting in auto service & repair of the highest caliber. Discover them in Ashley Square Mall at 1309 Hwy 2 West in Kalispell Montana, or learn more at lorensauto.com. This summer, we followed the Brist family from their fifth-generation Montana farm to the bright lights of the Northwest Montana Fair. From early morning chores to the intensity of the show ring, their journey shows the hard work, tradition, and bittersweet goodbyes that come with raising livestock. Discover Season 4 of our Deep Dive podcast, From Farm to Fair — coming Sunday, September 21st! Visit DailyInterLake.com to stay up-to-date with the latest breaking news from the Flathead Valley and beyond. Support local journalism and please consider subscribing to us. Watch this podcast and more on our YouTube Channel. And follow us on Facebook, Instagram and X. Got a news tip, want to place an ad, or sponsor this podcast? Contact us! Subscribe to all our other DIL pods! Keep up with northwest Montana sports on Keeping Score, dig into stories with Deep Dive, and jam out to local musicians with Press Play.

Thanks to our Partners, NAPA TRACS, Today's Class, KUKUI, and Pit Crew Loyalty Watch Full Video Episode Megan Dineff of Ervine's Auto Repair and Grand Rapids Hybrid and EV joins marketing specialist Dan Vance of Shop Dog Marketing to explore the evolving relationship between websites and the future of search. They explore why a website remains the digital “front door” of a business, where customers decide whether to call. From using real photos to build credibility, to protecting leads through better phone protocols, to preparing for AI-driven search, this episode delivers practical insights for modern shop owners. Key takeaways: Building Trust Through Authenticity: Megan explains why the shop's website avoids stock photos and instead highlights their real team. Showing familiar faces builds instant comfort and credibility. A great website should “ooze trust” and reflect the shop's personality, so prospects feel like they've found their “forever home.” The 70% Rule: Studies show that nearly 70% of callers have already decided to do business before picking up the phone. The group discusses how poor phone handling can “put water on the candles." AI and the Return of Content: Dan explains why content matters more than ever in the age of AI. Search models now “race to your website” to gather information. Shops must create clear, helpful content, not just for people, but for the algorithms that determine future visibility. The Power of Partnership: Megan shares a cautionary story about accidentally shutting down the shop's Google Business Profile and the importance of having a trusted expert to resolve “black box” marketing issues. The group agrees: owners should focus on culture and leadership while relying on skilled partners to navigate the digital landscape. When Customers Ask AI First: What Shop Owners Need to Know [RR 1071]: https://remarkableresults.biz/remarkable-results-radio-podcast/e1071/  Megan Dineff, Ervine's Auto Repair and Grand Rapids Hybrid and EV, Grand Rapids, MI Dan Vance, Shop Dog Marketing.com Thanks to our Partner, NAPA TRACS NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/ Thanks to our Partner, Today's Class Optimize training with Today's Class: In just 5 minutes daily, boost knowledge retention and improve team performance. Find Today's Class on the web at https://www.todaysclass.com/ Thanks to our Partner, KUKUI Stop juggling multiple marketing tools. KUKUI's integrated platform delivers 4x better website conversions, automated follow-up, and real-time ROI tracking. Get industry-leading customer support with KUKUI at

G&T701 - Episode #171 - POWERED BY LAUER AUTO REPAIR - Feb 4th, 2026 - www.GunsAndThe701.comAnother great Episode of North Dakota's ONLY 2nd Amendment based Livestream and Podcast!!!Happy Ending ChronicleThanks for your support! Team Gat701

Running an auto repair shop often feels harder than it should. The problems keep coming, the pressure doesn't let up, and it's easy to wonder if you're doing something wrong. In this episode of Just ONE Thing, you'll hear a clear truth most shop owners need to hear: hardships aren't a sign of failure—they're part of the job. The real risk isn't facing challenges; it's getting stuck in the same ones year after year. This episode lays out a simple framework for handling hardships without burnout, emotional decision-making, or spinning your wheels. If you're a shop owner or manager dealing with stress, staffing issues, or constant problem-solving, this will help you regain clarity and move forward. Listen to the full episode of Just ONE Thing to learn how to handle hardships in your auto repair shop—and turn pressure into progress.

There are four core aspects of business development in auto repair: in-person, email, phone, and social selling. In-person relationships will always matter most, but they only scale so far. Harris Fanaroff, founder and CEO of Linked Revenue, explains that shops lean on email because it is easy, avoid cold calls because they are uncomfortable, and dismiss LinkedIn because it feels difficult to master. That blind spot is costing shops real opportunities to build trust and grow.In this episode of Maximum Octane, Kim Hickey and Jason Patel sit down with Harris Fanaroff to break down what he calls the fourth route to market. Harris explains why LinkedIn works differently from other platforms, why executives and ideal customers already live there, and why most shops completely ignore it. He shares a practical blueprint for using LinkedIn to stay top of mind, attract higher-quality customers, recruit better talent, and build genuine relationships without sending generic messages or relying on automation.The conversation delves into founder-led content, why authenticity matters more than volume, and how consistent thought leadership distinguishes shops that blend in from those that stand out. Harris also explains how to track real ROI from LinkedIn activity, why AI should support your voice instead of replacing it, and how a shop owner can dominate a local market simply by showing up where competitors refuse to spend time.Tune in to episode 136 of Maximum Octane if you are tired of crowded marketing channels and want a smarter way to reach the right customers. Let us help you change how you think about LinkedIn and your role as a shop owner.Episode Takeaways04:50 The four routes to business development and why LinkedIn is the most underused06:30 Why most sales teams over-rely on email and avoid harder but better channels07:20 How consistent LinkedIn content creates long-term separation from competitors08:15 Why your ideal auto repair customers already spend time on LinkedIn10:00 How LinkedIn supports both customer acquisition and technician recruiting11:05 A simple local LinkedIn strategy shop owners can implement immediately12:10 Why connecting with local executives beats mass marketing every time14:30 How LinkedIn replaces old school networking groups at scale17:05 Why founder-led content outperforms generic shop marketing19:10 How Harris creates content without ghostwriting or losing authenticity20:30 The three parts of a LinkedIn system that actually produce ROI22:30 Why tracking real people matters more than vanity metrics25:00 The right way to use AI without sounding fake27:15 Why most shops quit too early and never see results32:15 Why holiday posts do nothing and executive visibility changes everythingConnect with Harris Fanaroff:WebsiteLinkedInInstagramXLet's connect:WebsiteLinkedInFacebookEmail: info@maximumoctane.com Hosted on Acast. See acast.com/privacy for more information.

Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEDon't miss an upcoming event with The Institute: https://geni.us/InstituteEvents2026Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://info.shop-ware.com/profitabilityTransform your shop's marketing with the best in the automotive industry, Shop Marketing Pros!Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingProsShop owners, are you ready to simplify your business operations? Meet 360 Payments, your one-stop solution for effortless payment processing.Imagine this—no more juggling receipts, staplers, or endless paperwork. With 360 Payments, you get everything integrated into a single, sleek digital platform.Simplify payments. Streamline operations. Check out 360payments.com today!In this episode, Lucas and David are joined by Chris Gayne, owner of Dale County Diesel. Chris shares his unique journey from Army attack helicopter pilot to diesel shop owner, highlighting the importance of leadership and integrity in building his team. The conversation covers why prioritizing people and culture over technical skill is critical, the value of honest customer communication, and the ongoing challenge of maintaining passion while running a successful business.00:00 Garage Trouble Without License06:19 "Learning Through Experience"09:39 Truck Repairs and Industry Journey12:59 "Results Over Passion"15:55 "Passion and Honesty in Selling"17:05 "Transparent Auto Repair Process"20:52 "Morals Over Money"25:31 "Passing the Torch"26:24 "Plans for Business Continuity"29:31 "Failed Recruitment Due to Diploma"33:14 "Lessons on Hard Work"37:25 "Maximizing Growth Within Business"42:09 "Shifting Passion and Letting Go"45:17 "Work-Life Balance Struggles"46:32 "Guidance Counselor Tension Escalates"51:01 "Unexpected Apology on Facebook"

In this episode of News Now, host Taylor Inman breaks down the most significant headlines impacting Northwest Montana. We dive into the viral incident at the Ronan McDonald's involving the Browning High School wrestling team, exploring the owners' response, and the community's outpouring of support following the refusal of service.We also cover a major public safety win as the Whitefish Police Department apprehends a suspect wanted on multi-million-dollar out-of-state felony warrants. Courtesy of the Hungry Horse News, we'll hear a heartfelt speech from the Columbia Falls Cross Country Coach, during a fundraiser for a member who suffered life-threatening injuries from a recent wreck. Finally, learn why Glacier Park International Airport is increasing security with permanent Flathead County Sheriff deputies on-site.A big thank you to our headline sponsor for the News Now podcast, Loren's Auto Repair! They combine skill with integrity resulting in auto service & repair of the highest caliber. Discover them in Ashley Square Mall at 1309 Hwy 2 West in Kalispell Montana, or learn more at lorensauto.com. This summer, we followed the Brist family from their fifth-generation Montana farm to the bright lights of the Northwest Montana Fair. From early morning chores to the intensity of the show ring, their journey shows the hard work, tradition, and bittersweet goodbyes that come with raising livestock. Discover Season 4 of our Deep Dive podcast, From Farm to Fair — coming Sunday, September 21st! Visit DailyInterLake.com to stay up-to-date with the latest breaking news from the Flathead Valley and beyond. Support local journalism and please consider subscribing to us. Watch this podcast and more on our YouTube Channel. And follow us on Facebook, Instagram and X. Got a news tip, want to place an ad, or sponsor this podcast? Contact us! Subscribe to all our other DIL pods! Keep up with northwest Montana sports on Keeping Score, dig into stories with Deep Dive, and jam out to local musicians with Press Play.

Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEDon't miss an upcoming event with The Institute: https://geni.us/InstituteEvents2026Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://info.shop-ware.com/profitabilityTransform your shop's marketing with the best in the automotive industry, Shop Marketing Pros!Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingProsShop owners, are you ready to simplify your business operations? Meet 360 Payments, your one-stop solution for effortless payment processing.Imagine this—no more juggling receipts, staplers, or endless paperwork. With 360 Payments, you get everything integrated into a single, sleek digital platform.Simplify payments. Streamline operations. Check out 360payments.com today!In this episode, Lucas and David are joined by John Presnell, a shop owner from North Carolina, who shares his journey in taking over the family business. John discusses overcoming personal and professional resentments as he transitioned from working under his parents to owning the shop. Key topics include the challenges of shop growth and efficiency, strategies for training and developing a younger team, and the importance of personal growth through forgiveness and mentorship.00:00 "Florida Drivers in Mountains"04:44 "Slow, Stressful 27-Mile Drive"08:23 Frustration Over Van Repairs12:17 "Engine Coolant Leak Fail"13:43 Flatlands Pickup Talk19:18 "Overcoming Negativity and Growing"21:26 "Parables as Framework for Success"24:34 "Career Choices and Challenges"28:52 "Family Dynamics and Influence"33:02 "Accident Leads to Lasting Injury"34:52 "From Porta Potty to Upgraded Space"39:05 "Reflections on Growth and Work"42:51 "Start at the Beginning"44:59 "Keeping Business Decisions Private"48:35 "Community Action and Attendance"50:15 "Over a Barrel Moment"55:24 "Sense Trade-off in Marriage"56:09 "Affirmative Response"

Bumper to Bumper Radio, the car guys on KTAR, 92.3 FM in Phoenix, AZ, broadcast every Saturday from 11:00 am ...

This week on News Now, Daily Inter Lake host Taylor Inman breaks down the biggest headlines shaping northwest Montana.We begin in Flathead County, where a 34-year-old man faces a felony criminal endangerment charge after allegedly shooting out a vehicle window on U.S. Highway 2 near Hungry Horse. Court documents detail the arrest, the unusual weapons investigators say were found, and what comes next as the case heads to arraignment.Next, we look at the devastating fire that destroyed the Cattle Baron Supper Club in Babb — a family-run landmark with more than a century of history just outside Glacier National Park. Owners Bob and Charlene Burns recount how the blaze spread during extreme winds, the massive regional firefighting response, and their hopes to rebuild after losing a piece of Blackfeet and community history.We also examine the illegal killing of a federally protected grizzly bear in northern Idaho near the Montana border. With the Cabinet-Yaak grizzly population already among the most imperiled in the Lower 48, wildlife officials explain why the death of a single female could set recovery efforts back years — and why the reward for information now stands at $15,000.Finally, state lawmakers grapple with how to regulate kratom in Montana. With no current statewide restrictions and growing concern over synthetic products, legislators debate public safety risks, failed legislation, and what — if anything — can be done before the 2027 session.A big thank you to our headline sponsor for the News Now podcast, Loren's Auto Repair! They combine skill with integrity resulting in auto service & repair of the highest caliber. Discover them in Ashley Square Mall at 1309 Hwy 2 West in Kalispell Montana, or learn more at lorensauto.com. This summer, we followed the Brist family from their fifth-generation Montana farm to the bright lights of the Northwest Montana Fair. From early morning chores to the intensity of the show ring, their journey shows the hard work, tradition, and bittersweet goodbyes that come with raising livestock. Discover Season 4 of our Deep Dive podcast, From Farm to Fair — coming Sunday, September 21st! Visit DailyInterLake.com to stay up-to-date with the latest breaking news from the Flathead Valley and beyond. Support local journalism and please consider subscribing to us. Watch this podcast and more on our YouTube Channel. And follow us on Facebook, Instagram and X. Got a news tip, want to place an ad, or sponsor this podcast? Contact us! Subscribe to all our other DIL pods! Keep up with northwest Montana sports on Keeping Score, dig into stories with Deep Dive, and jam out to local musicians with Press Play.

Like the show? Show your support by using our sponsors.Promotive can help you find your dream job. Touch HERE to see open jobs.Need to update your shop systems and software? Try Tekmetric HERERegister for Tektonic HERE!In this episode, Jeff welcomes Eric Sprague from L&N Performance Auto Repair. Eric stresses the need for improved shop culture and mentorship to support new technicians entering the field. Jeff and Eric also talk about the importance of thorough communication between support staff and technicians to ensure safe, accurate repairs and customer education.Timestamps:00:00 "TPMS and Car Safety Standards"10:39 TPMS Regulations and Nanny State16:53 Empty Promises and Abandoned Projects18:46 "Hybrid Trucks and Northern Infrastructure"25:11 "Youth, Effort, and Clear Guides"32:40 "Electronic Parking Brake Discussion"34:33 "Teaching Safe Methods First"43:32 "Trust and Prioritization at Work"48:54 "Challenges of Losing Key Talent"54:35 "Shifting from Dealership Culture"55:46 "Accountability and Proper Checks"01:04:10 "Challenges of Independent Auto Shops"01:09:28 "Challenges in Automotive Repair Access"01:12:15 "Industry's Tipping Point on Regulation"01:17:24 "Importance of Vehicle Safety Systems"01:25:59 "Tool Standards and Calibration Issues"01:27:30 "Understanding the Entire System"01:34:24 "European Cars and Sunroof Issues"01:42:24 Regulations, Qualifications, and Future Standards01:45:58 "Teamwork Overcomes Chaos"01:48:47 "Monthly Collaborative Conversations" Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7YouTube - https://www.youtube.com/@TheJadedMechanicFacebook - https://www.facebook.com/profile.php?id=100091347564232

February in the Flathead Valley is anything but quiet. From horsepower-meets-ski power at the 20th anniversary of Whitefish Skijoring to the rowdy barstool races of Cabin Fever Days, this month delivers some of Montana's most iconic winter traditions.We break down everything happening across the valley in February — including the Whitefish Winter Carnival, live music, theater, speaker series, dance showcases, and community fundraisers. Whether you're planning your weekends or looking for a reason to get out of the house, this guide has you covered with dates, highlights, and can't-miss experiences that define winter in Northwest Montana.The 20th annual Whitefish Skijoring weekend returns February 14–15, 2026, at 1530 W. Springcreek Road in Kalispell. Tickets are on sale now for one of Montana's most electric winter traditions packed with speed, stunts, and spectacle. View the full schedule and purchase tickets at whitefishskijoring.org.Find all the events listed in this episode (and more!) at dailyinterlake.com/events/ and flatheadtickets.comA big thank you to our headline sponsor for the News Now podcast, Loren's Auto Repair! They combine skill with integrity resulting in auto service & repair of the highest caliber. Discover them in Ashley Square Mall at 1309 Hwy 2 West in Kalispell Montana, or learn more at lorensauto.com. This summer, we followed the Brist family from their fifth-generation Montana farm to the bright lights of the Northwest Montana Fair. From early morning chores to the intensity of the show ring, their journey shows the hard work, tradition, and bittersweet goodbyes that come with raising livestock. Discover Season 4 of our Deep Dive podcast, From Farm to Fair — coming Sunday, September 21st! Visit DailyInterLake.com to stay up-to-date with the latest breaking news from the Flathead Valley and beyond. Support local journalism and please consider subscribing to us. Watch this podcast and more on our YouTube Channel. And follow us on Facebook, Instagram and X. Got a news tip, want to place an ad, or sponsor this podcast? Contact us! Subscribe to all our other DIL pods! Keep up with northwest Montana sports on Keeping Score, dig into stories with Deep Dive, and jam out to local musicians with Press Play.

The Hustle Started at 13: Moe Tarriq's Masterclass on Scaling Businesses What does it take to go from sweeping floors in your father's convenient store to dominating the trucking and auto repair industries? In this episode, we sit down with Moe Tarriq to deconstruct his 15+ year entrepreneurial journey. "Don't listen to your friends and peers. Just listen to YOUR gut and just DO IT and don't be afraid to make mistakes!" "My best employees are the ones with wives" Moe shares the raw, unfiltered truth about transition and growth: from the foundational lessons he learned as a teenager to the high-stakes world of logistics, and finally, his blueprint for acquiring and scaling a successful auto repair company. If you are a service-based entrepreneur or someone looking to scale a "blue-collar" business into a powerhouse, this episode is for you. Key Takeaways: The "Father-Son" Business Model: Why early exposure to work is the best MBA. Industry Pivoting: How to know when it's time to move from one industry (Trucking) to another (Auto Repair). Operational Excellence: Why systems are more important than talent. Connect with Moe: Website https://www.completeautore.com/ FB https://www.facebook.com/people/Complete-Auto-Repair-LLC/61575635407813/ Shout out to our #sponsors A Advanced Services https://aadvancedservices.com/ Fuse Networks https://www.fusenetworks.com/ Warrior Injury Law https://warriorinjurylaw.com/ Creative Block Seattle https://www.creativeblockseattle.com/ Valor Marketing LLC https://valormarketingllc.com/  

Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEDon't miss an upcoming event with The Institute: https://geni.us/InstituteEvents2026Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://info.shop-ware.com/profitabilityTransform your shop's marketing with the best in the automotive industry, Shop Marketing Pros!Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingProsShop owners, are you ready to simplify your business operations? Meet 360 Payments, your one-stop solution for effortless payment processing.Imagine this—no more juggling receipts, staplers, or endless paperwork. With 360 Payments, you get everything integrated into a single, sleek digital platform.Simplify payments. Streamline operations. Check out 360payments.com today!In this episode, David and Lucas are joined by Uwe Kleinschmidt of AutoTechIQ. Uwe explains how AI-powered tools are revolutionizing the Digital Vehicle Inspection (DVI) process, highlighting how annotated photos and captions can help customers better understand repair recommendations. The discussion also explores industry coaching advice on customer communication, with Uwe challenging traditional authority-based approaches by emphasizing transparency and customer empowerment.00:00 AI Streamlines Automotive Service Communication06:39 "DVI: The Ultimate CRM Tool"10:11 "Streamlining Auto Flow Processes"11:51 "Routine Inspections for Vehicle Health"15:18 "Optimal Vehicle Maintenance Decisions"18:23 "Transparency Builds Trust in Service"24:39 "Tech8IQ Delays Dispatch Process"27:37 "AI Fixing Cost Discrepancies"30:18 "Autonomy Issues in Service Inspections"32:48 "Coaching Pushback on Customer Calls"36:24 "Key KPI: Customer View Rate"39:25 "Improving Customer Interaction Metrics"44:27 Shopware Weakness and DVI Feedback47:05 "Gen Z's Communication Preferences"51:28 Embedded Comparison Video Idea53:08 "AI Image Stirs Debate"

Join Daily Inter Lake reporter Taylor Inman as she goes over the week's biggest headlines for Northwest Montana. A Columbia Falls teenager is fighting to recover after a high-speed crash involving an allegedly stolen vehicle on Highway 2, leaving the community rallying around one of its standout student-athletes.Also in this episode, a former district court judge faces sentencing in a dramatic fall from grace tied to felony drug charges, and Flathead County officials approve a major upgrade for search-and-rescue operations with a new underwater drone.We'll hear what Flathead County officials are saying about the recent approval for the Sheriff's Office to purchase a new underwater drone. Plus, Montana Fish, Wildlife and Parks moves forward with an aggressive plan to eradicate invasive goldfish from a Thompson Falls pond, part of a growing effort to protect native waterways across the region.A big thank you to our headline sponsor for the News Now podcast, Loren's Auto Repair! They combine skill with integrity resulting in auto service & repair of the highest caliber. Discover them in Ashley Square Mall at 1309 Hwy 2 West in Kalispell Montana, or learn more at lorensauto.com. This summer, we followed the Brist family from their fifth-generation Montana farm to the bright lights of the Northwest Montana Fair. From early morning chores to the intensity of the show ring, their journey shows the hard work, tradition, and bittersweet goodbyes that come with raising livestock. Discover Season 4 of our Deep Dive podcast, From Farm to Fair — coming Sunday, September 21st! Visit DailyInterLake.com to stay up-to-date with the latest breaking news from the Flathead Valley and beyond. Support local journalism and please consider subscribing to us. Watch this podcast and more on our YouTube Channel. And follow us on Facebook, Instagram and X. Got a news tip, want to place an ad, or sponsor this podcast? Contact us! Subscribe to all our other DIL pods! Keep up with northwest Montana sports on Keeping Score, dig into stories with Deep Dive, and jam out to local musicians with Press Play.

Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEDon't miss an upcoming event with The Institute: https://geni.us/InstituteEvents2026Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://info.shop-ware.com/profitabilityTransform your shop's marketing with the best in the automotive industry, Shop Marketing Pros!Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingProsShop owners, are you ready to simplify your business operations? Meet 360 Payments, your one-stop solution for effortless payment processing.Imagine this—no more juggling receipts, staplers, or endless paperwork. With 360 Payments, you get everything integrated into a single, sleek digital platform.Simplify payments. Streamline operations. Check out 360payments.com today!In this episode, Lucas and David are joined by Ruth Wisniewski, Senior Director of Customer Success at Vehlo. Ruth shares how her team at Vehlo elevates client experience by helping shops leverage software to meet their goals, from boosting efficiency to increasing car count. The discussion explores the importance of building a favorite brand through “moments of truth” in the customer journey, and the role company culture plays in delivering exceptional service.00:00 "Vehlo Customer Success Leadership"03:48 "Streamlining Your Shop's Experience"07:40 "Building Culture Around Experience"10:46 "DIY Car Fixer Fails"15:14 "Creative Problem-Solving Improves Outcomes"18:13 "Sales vs. Customer-Centric Approach"20:30 Shady Shopware Setup Concerns25:25 "Customizable Customer Experience at Vehlo"26:56 "Empowerment Through Vehlo's Support"31:08 "Customer Experience: A Guided Reflection"35:50 "Cost of Goods Discrepancy"36:44 "Reading Release Notes Religiously"42:16 "Lion's Mane and Nerve Healing"45:49 "Recovering Without Surgery"47:06 Lion's Mane for Focus?52:14 "Best Banana Pudding Ever"53:18 Raleigh's Amazing Food Scene