Podcasts about auto repair

Northwest Montana's wildest headlines are front and center this week on News Now with your host Taylor Inman. We lead with the conclusion of a massive Flathead Valley crime spree as Michael Ray Downing, the man infamously dubbed the "Cocaine Fairy" by local law enforcement, reaches a plea deal following his arrest for a string of burglaries totaling over $1 million in stolen property. Downing's legal saga comes to a head alongside the bizarre case of Dustin Lawrence Oswald, who was recently sentenced to a suspended jail term and legally ordered to leave the state of Montana forever after threatening an officer during a public urination arrest in Whitefish.The episode shifts to urgent safety news as the Flathead Avalanche Center warns of "high" avalanche danger across the Whitefish, Swan, and Flathead ranges following a series of storms that have left the backcountry snowpack in a "touchy" and dangerous state. We also dive into local environmental efforts in Polson, where the Flathead Lakers and Polson Bay Golf Course are launching a $150,000 public-private partnership to combat E. coli and algal blooms impacting Flathead Lake's water quality.In political news, we break down the heating intraparty competition in Northwest Montana as the candidate filing period reveals major Republican primary showdowns for the state House, Senate, and Public Service Commission. Finally, we celebrate local storytelling with a look at two documentaries filmed on the Flathead Indian Reservation, "The Water Keepers" and "Paving the Way," which are currently contending for the prestigious Big Sky Award at the 2026 Big Sky Documentary Film Festival.A big thank you to our headline sponsor for the News Now podcast, Loren's Auto Repair! They combine skill with integrity resulting in auto service & repair of the highest caliber. Discover them in Ashley Square Mall at 1309 Hwy 2 West in Kalispell Montana, or learn more at lorensauto.com. This summer, we followed the Brist family from their fifth-generation Montana farm to the bright lights of the Northwest Montana Fair. From early morning chores to the intensity of the show ring, their journey shows the hard work, tradition, and bittersweet goodbyes that come with raising livestock. Discover Season 4 of our Deep Dive podcast, From Farm to Fair — coming Sunday, September 21st! Visit DailyInterLake.com to stay up-to-date with the latest breaking news from the Flathead Valley and beyond. Support local journalism and please consider subscribing to us. Watch this podcast and more on our YouTube Channel. And follow us on Facebook, Instagram and X. Got a news tip, want to place an ad, or sponsor this podcast? Contact us! Subscribe to all our other DIL pods! Keep up with northwest Montana sports on Keeping Score, dig into stories with Deep Dive, and jam out to local musicians with Press Play.

Thanks to our Partners, NAPA TRACS, Today's Class, KUKUI, and Pit Crew Loyalty Watch Full Video Episode In this episode, Melissa Parker, Amy Bartel, and Sara Abrecht join Carm Capriotto to discuss why women are the automotive industry's “secret weapon.” The panel explores the concept of automotive hospitality, focusing on relationships, empathy, and customer experience as key drivers of trust, loyalty, and profitability. They share how hospitality driven environments, strong listening skills, and hiring from service focused industries elevate the customer experience and strengthen shop performance. Sara also reveals data showing female-led shops achieve higher average repair orders, highlighting the business impact of communication and relationship building. The conversation challenges outdated industry perceptions and calls for a shift toward hospitality centered operations, encouraging shop owners to embrace these principles and inspiring more women to pursue leadership roles in this evolving, people first profession. Timestamps (00:00:00) - Introduction and Guest Welcome (00:03:15) - Defining "Automotive Hospitality" (00:06:00) - The "Ritz-Carlton" Standard (00:09:45) - Men vs. Women: Fixers vs. Listeners (00:14:15) - Hiring Outside the Industry (00:18:20) - The Role of the Customer Service Rep (CSR) (00:21:00) - The "Anytime" Presentation (00:27:45) - The Financial Case: Women Drive Higher ARO (00:30:15) - The "Secret Weapon" & Workplace Culture (00:34:30) - The Household Decision Maker (00:37:45) - Rebranding: From "Trade" to "Skilled Career" Melissa Parker, COO, Harrell's Tire and Auto Amy Bartel, Owner, Bartel's Auto Clinic Sara Abrecht, CFO, Dynamic Automotive Thanks to our Partner, NAPA TRACS NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/ Thanks to our Partner, Today's Class Optimize training with Today's Class: In just 5 minutes daily, boost knowledge retention and improve team performance. Find Today's Class on the web at https://www.todaysclass.com/ Thanks to our Partner, KUKUI Stop juggling multiple marketing tools. KUKUI's integrated platform delivers 4x better website conversions, automated follow-up, and real-time ROI tracking. Get industry-leading customer support with KUKUI at https://www.kukui.com/ Thanks to our Partner, Pit Crew Loyalty You're probably tired of chasing new customers who never return. We understand. Pit Crew Loyalty ends the one-and-done cycle, turning first visits into lasting, reliable revenue at https://www.pitcrewloyalty.com/ Connect with the Podcast: - Follow on Facebook: https://www.facebook.com/RemarkableResultsRadioPodcast/ - Join Our Virtual Toastmasters Club: https://remarkableresults.biz/toastmasters - Join Our Private Facebook Community: https://www.facebook.com/groups/1734687266778976 - Subscribe on YouTube: https://www.youtube.com/carmcapriotto - Follow on LinkedIn: https://www.linkedin.com/in/carmcapriotto/ - Follow on Instagram: https://www.instagram.com/remarkableresultsradiopodcast/ - Follow on Twitter: https://twitter.com/RResultsBiz - Visit the Website: https://remarkableresults.biz/ - Join our Insider List: https://remarkableresults.biz/insider - All books mentioned on our podcasts: https://remarkableresults.biz/books - Our Classroom page for personal or team learning: https://remarkableresults.biz/classroom - Buy Me a Coffee: https://www.buymeacoffee.com/carm - Special episode collections: https://remarkableresults.biz/collections - The Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/ - Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. https://remarkableresults.biz/ - Diagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life. https://mattfanslow.captivate.fm/ - Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. https://huntdemarest.captivate.fm/ - The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level. https://autorepairmarketing.captivate.fm/ - The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching. https://chriscotton.captivate.fm/ - Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size. https://craigoneill.captivate.fm

Wondering how to fill your March dance card in Montana? Whether you are wishing for an early spring or praying for one last dump of snow, the Daily Inter Lake's Local Events Podcast is here to help you navigate a wildcard month of festivals and fun. Join host Melissa Wells as she previews the top-tier events hitting Kalispell, Whitefish, and Columbia Falls.Don your green for the 5th Annual Cloverfest on Saturday, March 15th, featuring a new location at the Columbia Falls Junior High School. For an admission fee of $10 per person or $30 for a family, you can enjoy a 5K run, a carnival in the school gym, live Irish dancing, and local food trucks. Visit Columbia Falls' Chamber of Commerce's website for the full list of events and register for races!The 19th Annual Gold, Gem and Mineral Show takes over the Northwest Montana Fairgrounds on March 15th and 16th with vendors, live demos, and a special Kids' Corner. Hosted by the Northwest Montana Rock Chucks, this family-friendly event costs only $5 for the entire weekend, and children 12 and under get in for free.Get the full scoop on all these events and more! Browse and plan your month at DailyInterLake.com/events.A big thank you to our headline sponsor for the News Now podcast, Loren's Auto Repair! They combine skill with integrity resulting in auto service & repair of the highest caliber. Discover them in Ashley Square Mall at 1309 Hwy 2 West in Kalispell Montana, or learn more at lorensauto.com. This summer, we followed the Brist family from their fifth-generation Montana farm to the bright lights of the Northwest Montana Fair. From early morning chores to the intensity of the show ring, their journey shows the hard work, tradition, and bittersweet goodbyes that come with raising livestock. Discover Season 4 of our Deep Dive podcast, From Farm to Fair — coming Sunday, September 21st! Visit DailyInterLake.com to stay up-to-date with the latest breaking news from the Flathead Valley and beyond. Support local journalism and please consider subscribing to us. Watch this podcast and more on our YouTube Channel. And follow us on Facebook, Instagram and X. Got a news tip, want to place an ad, or sponsor this podcast? Contact us! Subscribe to all our other DIL pods! Keep up with northwest Montana sports on Keeping Score, dig into stories with Deep Dive, and jam out to local musicians with Press Play.

Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEDon't miss an upcoming event with The Institute: https://geni.us/InstituteEvents2026Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://info.shop-ware.com/profitabilityTransform your shop's marketing with the best in the automotive industry, Shop Marketing Pros!Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingProsShop owners, are you ready to simplify your business operations? Meet 360 Payments, your one-stop solution for effortless payment processing.Imagine this—no more juggling receipts, staplers, or endless paperwork. With 360 Payments, you get everything integrated into a single, sleek digital platform.Simplify payments. Streamline operations. Check out 360payments.com today!In this episode, Lucas and David are joined by Mike Allen to preview the Vision KC conference and share industry stories. Mike recounts his challenges recording at the Elite Ignite conference and the ongoing technical mishaps that come with capturing live content. The hosts dive into shop pricing strategies, including how costs like diagnostics and amenities are often rolled into the final bill for customers. Plus, David gives a local's guide to the best food options in Kansas City, breaking down must-try barbecue, tacos, and team-dinner spots as Vision attendees prepare for their trip.00:00 "Improper Merging Rant"06:29 "Chicago Shop Success Story"08:20 "Advisor's Hilarious Customer Story"10:38 David's Intense Pre-Workout Effects16:26 "Misheard Conversation in Restroom"17:24 "Facebook: Scroll and Toilet Talk"22:43 Kansas City Dining Overview23:29 Alternative Dining Options Near Vision28:33 Restaurant Struggles Amid Tight Margins32:49 Rare 9+ Pizza Reviews38:10 Jack Stack Barbecue Recommendation40:46 "Bananas and Rice Identity"46:18 "Manscaping Mishap and Spider Trap"54:24 TPMS Law and Repair Ban56:57 "See You at Vision"

Thanks to our Partners, Shop Boss and AppFueledMost shops say they “do the right thing.” Mark Lowe from Yeck's Auto Repair went out and proved it by earning the BBB Torch Award for Ethics. In this conversation, we dig into what the award actually measures (hint: it's way more than reviews), what the application process revealed about their business, and how the recognition boosted team pride and customer confidence once that trophy hit the front counter.We also connect the dots to something shop owners can't ignore anymore: AI-driven recommendations. If ChatGPT (and the tools built around it) are looking for trust signals, the BBB can be one of the loudest ones in the room, and Mark shares exactly how they've leveraged the award on their website and marketing to lower people's guard and get them in the door.If you want more trust, better positioning, and a marketing angle that isn't just “$XX off an oil change,” hit play and listen to this episode.Show Notes with TimestampsIntroduction and Origin of the Episode (00:00:10) Brian introduces Mark Lowe, explains how the episode came from an AI class discussing BBB trust signals.Winning the BBB Torch Award for Ethics (00:01:41) Mark shares about receiving the 2024 BBB Torch Award for Ethics in Omaha, Midwest region.Torch Award Application Process and Criteria (00:01:59) Discussion of the rigorous application process, including community involvement, shop culture, and ethical practices.Community Involvement and Veteran Programs (00:02:59) Mark describes their community giveback and veteran support programs as part of the award submission.History with the BBB (00:03:23) Mark recounts how long they've been involved with the BBB and the value of active participation.Impact of BBB Membership Before the Award (00:04:07) Mark discusses limited customer impact from BBB membership prior to winning the award.Self-Reflection During Application (00:04:49) The application process prompted Mark to evaluate and improve business practices and staff support.Changes Made After Application (00:05:30) Mark highlights increased focus on employee training and development as a result of the process.Training and Team Building (00:06:16) Mark explains their approach to staff training, including attending Vision in Kansas City as a team.Award Ceremony and Recognition (00:07:28) Mark describes the award ceremony, online recognition, and displaying the award in the shop.Multiple Winners and Judging Process (00:08:31) Explanation of how multiple shops can win and the responsibility to judge future applicants.Award Eligibility and Reapplication (00:09:24) Mark clarifies the waiting period before reapplying for the Torch Award.

Thanks to our Partners, NAPA Auto Care and NAPA TRACS Watch Full Video Episode In this episode, Carm Capriotto speaks with Tom Ham about the rising labor rates shaping the automotive repair industry. Drawing from the Labor Rate Tracker tool on the Automotive Management Network, Tom explains how shops across the country are steadily increasing rates, with many approaching the $200 per hour threshold. Geographic trends reveal higher rates in regions like the San Francisco Bay Area and Connecticut, and Tom recommends gradual monthly increases of $1 to $2 to maintain profitability without alarming customers. They also discuss shifting business realities, including rising repair order values driven by vehicle complexity, higher parts costs, and increased technician compensation, even as car counts may level off. Many shops are also setting vehicle age limits to improve efficiency and reduce liability. Looking ahead, Tom highlights how artificial intelligence will enhance diagnostics and workflow, supporting the rise of a highly skilled mechanical specialist working alongside AI. The episode offers a forward looking view of an industry evolving through smarter pricing, cultural alignment, and advanced technology. https://laborratetracker.com/ Timestamps (00:00:00) Introduction & Industry Updates (00:02:30) Tom Ham discusses the "Labor Rate Tracker" and how shops are breaking through psychological pricing barriers as they approach $200 per hour. (00:05:00) Geographic Heat Maps: A breakdown of where rates are highest (Bay Area, Connecticut) and lowest (Midwest, South), and the use of heat maps to visualize the data. (00:08:15) The Incremental Increase Strategy: Tom advises shop owners on how to raise labor rates by small amounts (1–2) to overcome the fear of price adjustments. (00:10:45) Rates by Shop & Vehicle Type: Analysis of which shops command the highest rates (RVs, Diesels) versus the lowest (Collision, Tire Stores), and vehicle makes (Euro vs....

Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEDon't miss an upcoming event with The Institute: https://geni.us/InstituteEvents2026Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://info.shop-ware.com/profitabilityTransform your shop's marketing with the best in the automotive industry, Shop Marketing Pros!Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingProsShop owners, are you ready to simplify your business operations? Meet 360 Payments, your one-stop solution for effortless payment processing.Imagine this—no more juggling receipts, staplers, or endless paperwork. With 360 Payments, you get everything integrated into a single, sleek digital platform.Simplify payments. Streamline operations. Check out 360payments.com today!In this episode, Lucas and David are joined by Tyler Wonderlic from Steer and AutoOps. Tyler explains the value of a CRM for shop owners, emphasizing its role in centralizing customer communication and improving retention. David shares his frustrations with customer miscommunication and online reviews, sparking a conversation about managing reputation and crafting thoughtful responses. Lucas and Tyler also discuss the importance of segmenting customer experiences to meet diverse expectations.00:00 "Realizing Athletes Are Kids"09:11 "Save $1,300 or Time?"12:24 Steroid Loopholes Exploited by Chemists20:41 "Bad Reviews, Full Parking Lots"24:36 Learning from Criticism Strategically26:42 "CRM Value and Subscriptions"35:58 "Customizing CRM for Business Goals"41:09 "Challenges with Accurate Data Analysis"43:04 "Customer Service Expectations Rant"51:51 "David's Family and Loss"57:35 "Balancing Service and Spending"59:34 "iPhone Over Safety Concerns"

Host Taylor Inman details the major shifts coming to Northwest Montana this year, starting with a significant overhaul of visitor access in Glacier National Park. As the park officially ends its vehicle reservation system, officials are introducing a new ticketed shuttle service and a three-hour parking limit at Logan Pass to manage congestion. We also look at the extensive construction schedule for 2026, including utility and road projects at Two Medicine and St. Mary that will result in seasonal closures.The episode also breaks down the 2026 Economic Outlook for the region. Despite a national "no hire, no fire" economy, Flathead County continues to lead Montana in employment growth, fueled by persistent in-migration and a rebounding multi-family housing market. Finally, we cover a $2.3 million jury award in a personal injury lawsuit against BNSF Railway involving a longtime Whitefish engineer, marking a major legal conclusion to a three-year battle.A big thank you to our headline sponsor for the News Now podcast, Loren's Auto Repair! They combine skill with integrity resulting in auto service & repair of the highest caliber. Discover them in Ashley Square Mall at 1309 Hwy 2 West in Kalispell Montana, or learn more at lorensauto.com. This summer, we followed the Brist family from their fifth-generation Montana farm to the bright lights of the Northwest Montana Fair. From early morning chores to the intensity of the show ring, their journey shows the hard work, tradition, and bittersweet goodbyes that come with raising livestock. Discover Season 4 of our Deep Dive podcast, From Farm to Fair — coming Sunday, September 21st! Visit DailyInterLake.com to stay up-to-date with the latest breaking news from the Flathead Valley and beyond. Support local journalism and please consider subscribing to us. Watch this podcast and more on our YouTube Channel. And follow us on Facebook, Instagram and X. Got a news tip, want to place an ad, or sponsor this podcast? Contact us! Subscribe to all our other DIL pods! Keep up with northwest Montana sports on Keeping Score, dig into stories with Deep Dive, and jam out to local musicians with Press Play.

Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEDon't miss an upcoming event with The Institute: https://geni.us/InstituteEvents2026Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://info.shop-ware.com/profitabilityTransform your shop's marketing with the best in the automotive industry, Shop Marketing Pros!Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingProsShop owners, are you ready to simplify your business operations? Meet 360 Payments, your one-stop solution for effortless payment processing.Imagine this—no more juggling receipts, staplers, or endless paperwork. With 360 Payments, you get everything integrated into a single, sleek digital platform.Simplify payments. Streamline operations. Check out 360payments.com today!In this episode, Lucas and David are joined by Ken Miller to preview the Northeast Trade Show and discuss the growing intersection between the collision and mechanical segments of the automotive industry. Ken highlights the expanded focus on mechanical education at this year's show, emphasizing the importance of ADAS calibrations and the need for proper training and documentation. The discussion also covers the challenges created by industry consolidation, different approaches to compensation and workflow, and the shared responsibility for safety and professionalism in both mechanical and collision repair.00:00 "Discovering the Northeast Show"05:13 Real-World Expertise in Training08:42 "Lessons from Collision Experience"10:42 Aviation Error and Accountability16:30 "Calibration Challenges in Repair Shops"19:30 "Collision Shop Negligence and Exploitation"23:22 Documentation: Key to Authentic Calibration26:26 Dangerous Counterfeit Airbags Warning28:58 TPMS Sensors and Dealer Liability34:01 Collision Industry Consolidation Insights34:58 "Understanding Business Value and Protection"41:09 ADAS Reducing Accidents and Claims43:52 "Value of Networking at Events"45:19 Bridging Gaps in Automotive Teams50:45 "Collaborating to Share Industry Knowledge"52:18 "Empowering Industry Through Education"

Under The Hood takes calls about car repair and gives answers over the air. You can also get your automotive advice on our youtube channel by asking questions on any of our videos in the comments. youtube.com/@underthehoodshow Here are today's callers. 1. 22 Tundra Turbo recall for engine fail 2. Lawn Mower won't start no fuel 3. 08 F250 Diesel fuel in oil and limp mode 4. 11 Suburban transfer case programing 5. 14 Sierra Transmission smell when towing 6. 18 Camry losing fuel mileage maybe 7. 23 F-150 Low mileage oil changes 8. 11 Mustang GT misfire 9. 08 F-150 Additive for engine oil 10. 14 Equinox cam crank correlation codes

Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEDon't miss an upcoming event with The Institute: https://geni.us/InstituteEvents2026Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://info.shop-ware.com/profitabilityTransform your shop's marketing with the best in the automotive industry, Shop Marketing Pros!Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingProsShop owners, are you ready to simplify your business operations? Meet 360 Payments, your one-stop solution for effortless payment processing.Imagine this—no more juggling receipts, staplers, or endless paperwork. With 360 Payments, you get everything integrated into a single, sleek digital platform.Simplify payments. Streamline operations. Check out 360payments.com today!In this episode, Lucas and David are joined by Nelson Tavarez, owner of Austin's Auto Service. Nelson shares his inspiring journey from working in telecommunications to becoming a successful shop owner, emphasizing the importance of discipline, saving, and seizing opportunities. The conversation delves into the impact of technology like Shop-Ware on shop efficiency and customer experience, as well as strategies for building wealth and financial security for both owners and technicians.00:00 "Growth, Discipline, and Adapting"04:53 "Taking a Gamble on Change"07:20 "Trading Success Leads to Ownership"13:16 Seamlessly Adopting Shopware Technology16:19 Targeted Growth for Specialty Auto Shop18:30 "Shopware's Future is Revolutionary"22:23 "Personalized Service, Small-Shop Feel"26:45 Trust, Change, and Lost Security29:35 Generational Wealth Over Instant Gains34:12 Maximizing Savings for Children35:37 "From Rent to Ownership"40:32 "Delayed Gratification and Society"41:59 "Rethinking the Grind Mentality"44:26 Sell What People Want49:53 "Resilience and Team Effort"51:33 Employee Prioritizes Family Over Career

Darrin's Auto Repair is helping local drivers head into Spring with added confidence by offering a limited-time mail-in rebate offer on specific steering and suspension services. Darrin's Auto Repair City: East Northport Address: 450 Larkfield Road Website: https://darrinsautorepair.com/ Phone: +1 631 489 5555 Email: darrin@darrinsautorepair.com

Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEDon't miss an upcoming event with The Institute: https://geni.us/InstituteEvents2026Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://info.shop-ware.com/profitabilityTransform your shop's marketing with the best in the automotive industry, Shop Marketing Pros!Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingProsShop owners, are you ready to simplify your business operations? Meet 360 Payments, your one-stop solution for effortless payment processing.Imagine this—no more juggling receipts, staplers, or endless paperwork. With 360 Payments, you get everything integrated into a single, sleek digital platform.Simplify payments. Streamline operations. Check out 360payments.com today!In this episode, Lucas and David are joined by Eric Joern for a deep dive into the realities of small business financial management in the auto repair industry. Eric stresses the importance of starting with a plan and leveraging professional guidance, rather than relying on risky trial-and-error approaches. The discussion highlights why using proper shop management systems and separating business finances is critical for long-term success.00:00 "Valuable Business Advice and Insights"10:15 Sales Tax Responsibilities Explained15:34 Simple Budgeting for Profit17:02 "Essential Shop Management Systems"21:40 Shop Parts Tracking Essentials29:56 "Seeking Proactive Tax Guidance"35:04 "Importance of a Knowledgeable Accountant"38:10 "Proactive Tax Planning Conversations"43:34 "Inventory's Tax Impact Explained"49:10 "Smart Tax Strategies Explained"55:24 Focus on Strengths, Delegate Tasks01:02:42 Excited for Business Improvement

This week on News Now, reporter Taylor Inman breaks down six of the Flathead Valley's biggest and most talked-about stories, from the world stage in Italy to the banks of the Flathead River. We celebrate Libby native Konnor Ralph's incredible 9th-place finish at the 2026 Milan Cortina Olympics and preview his upcoming Big Air qualifiers.We also dive into the first major update to the Flathead River Management Plan in 40 years, which includes a new mandatory permit system. Plus, we cover the Ronan High School student walkout, the historic sale of the Majestic Valley Arena (and an upcoming Paul Cauthen concert!), the dismissal of the Cheyenne Autumn Leaf felony case, and a critical update on our local snowpack levels.A big thank you to our headline sponsor for the News Now podcast, Loren's Auto Repair! They combine skill with integrity resulting in auto service & repair of the highest caliber. Discover them in Ashley Square Mall at 1309 Hwy 2 West in Kalispell Montana, or learn more at lorensauto.com. This summer, we followed the Brist family from their fifth-generation Montana farm to the bright lights of the Northwest Montana Fair. From early morning chores to the intensity of the show ring, their journey shows the hard work, tradition, and bittersweet goodbyes that come with raising livestock. Discover Season 4 of our Deep Dive podcast, From Farm to Fair — coming Sunday, September 21st! Visit DailyInterLake.com to stay up-to-date with the latest breaking news from the Flathead Valley and beyond. Support local journalism and please consider subscribing to us. Watch this podcast and more on our YouTube Channel. And follow us on Facebook, Instagram and X. Got a news tip, want to place an ad, or sponsor this podcast? Contact us! Subscribe to all our other DIL pods! Keep up with northwest Montana sports on Keeping Score, dig into stories with Deep Dive, and jam out to local musicians with Press Play.

Ever wonder what it's like working as a mechanic? This video shares insights into a mechanic's career, highlighting the physical demands and the challenges of auto repair. We also critique some common automotive issues, such as a faulty body control module, and discuss why proper car maintenance is crucial. Plus, we examine vehicle diagnostics and data on car recall by manufacturers, with Ford Motor Company leading the pack.Grab a copy of my book: https://partsmanagerpro.gumroad.com/l/qtqax"The Parts Manager Guide" - https://www.amazon.com/Parts-Manager-Guide-Strategies-Maximize-ebook/dp/B09S23HQ1P/ref=sr_1_4?crid=3UZYOGZJUNJ9K&keywords=parts+manager+guide&qid=1644443157&sprefix=parts+manager+guid%2Caps%2C244&sr=8-4Full video on Youtube:https://youtu.be/-3hzaiJgh64Become a supporter of this podcast: https://www.spreaker.com/podcast/the-motor-files-podcast--4960744/support.

MiM - S2 Episode #120 - GUNS & The 701 - POWERED BY LAUER AUTO REPAIR - Feb 13th, 2026 - www.GunsAndThe701.com#KeepYourPowderDryGod's BlessingsPOWERED BY LAUER AUTO REPAIR - Bismarck, ND - Additional Sponsors: Kalon's Auto Service - Lemmon, SDPlease subscribe to the channel, share with fellow Patriots, and watch GUNS & The 701 every Wednesday evening!!!Guns & The 701 on Mitchell in The Morning on KFYR 550 AM Radio - Every FRIDAY Morning at 7:15am mst/8:15am cst!!!Also on iHeart.com - Tune in and get the latest updates on the 2nd Amendment, North Dakota, and more!!!iHeart.com Link:https://www.iheart.com/podcast/269-gunsandthe701Email:GUNS@GunsAndThe701.comCommieTube Channel -/ @gunsandthe701RUMBLE -https://rumble.com/c/GunsAndThe701NEW Facist-Book Page - Gat701https://www.facebook.com/profile.php?id=61567130176937X -https://twitter.com/gunsandthe701

G&T701 - Episode #172 - POWERED BY LAUER AUTO REPAIR - Feb 11th, 2026 - www.GunsAndThe701.comIn the chamberD31 GOP ND Representative Dawson Holle joins me to talk about several issues and his run for another term in the ND Legislature, as well as answering any of your questions you might have for him!!Another great Episode of North Dakota's ONLY 2nd Amendment based Livestream and Podcast!!!Happy Ending ChronicleThanks for your support!Team Gat701

You started strong this year. Focused. Engaged. Tracking numbers. Then life happened. A tech quit. Cash got tight. You missed one meeting… then another. Now you're waiting for the “right time” to jump back in. That's the Zero Day Trap. In this episode of Just ONE Thing, Rick explains why shop owners don't fail because they stop — they struggle because they think they have to restart perfectly. That belief is killing momentum in auto repair shops everywhere. You'll learn how to stop restarting, use the Miss-Resume-Repeat framework, and eliminate zero days — even when your shop feels chaotic.

Eric Raber is the owner of ER Autocare, a multi-location auto repair business with four locations in the Columbus, Ohio area. With roots in agricultural mechanics and early hands-on experience working alongside his father, Eric built his technical foundation long before opening his first shop.Over the years, Eric has navigated shop growth, rebranding, hiring challenges, and operational scaling firsthand. His experience running multiple locations; including the lessons learned from early naming and branding decisions, gives him a practical, real-world perspective that resonates with shop owners facing similar growth stages and decisions. In this episode…As auto repair shops grow, add services, or expand locations, branding decisions made early on can quietly start working against them. Auto repair shop name mistakes often don't show up right away, they surface later as customer confusion, hiring friction, or a brand that no longer reflects what the business actually does.In this conversation, Eric Raber walks through how those challenges showed up in his own business and why naming, clarity, and consistency matter more than most shop owners expect. This episode is especially relevant for operators who've evolved beyond a single-location mindset and are now thinking about long-term growth, brand alignment, and how their shop is perceived in the market today.Here's a glimpse of what you'll learn: [01:07] Introduction to Eric Raber and his multi-location auto repair business[01:40] Early mechanical experience shaped by family and agricultural work[03:57] Nontraditional education and entering the workforce at a young age[05:39] Learning diagnostics and technical problem-solving through mentorship[09:01] How early shop name decisions created long-term branding challenges[11:30] Why brand clarity becomes more important as a shop grows[15:29] Using BNI and relationship-based networking during early growth stages[20:43] Tradeoffs and risks of consolidating multiple shop brands[22:41] Maintaining operational consistency behind different brand identitiesResources mentioned in this episode:Eric Raber LinkedInER Autocare WebsiteTread PartnersGain Traction Podcast on YouTubeGain Traction Podcast WebsiteMike Edge on LinkedInQuotable Moments:“You have to have a hard consonant in your name somewhere, ideally beginning or end.”“Saying that name on the phone 100,000 times is not fun.”“It's not a whole lot of fun selling auto repair on top of a tire shop name.”“If I have to explain it every time, that's already a problem.”“Don't just consolidate brands for the sake of consolidation.”Action Steps:Audit your shop name for clarity and fit.Test how your brand sounds in real interactions.Gather outside feedback before rebranding.Evaluate branding impact before expanding locations.Separate brand decisions from emotion and habit.

Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEDon't miss an upcoming event with The Institute: https://geni.us/InstituteEvents2026Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://info.shop-ware.com/profitabilityTransform your shop's marketing with the best in the automotive industry, Shop Marketing Pros!Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingProsShop owners, are you ready to simplify your business operations? Meet 360 Payments, your one-stop solution for effortless payment processing.Imagine this—no more juggling receipts, staplers, or endless paperwork. With 360 Payments, you get everything integrated into a single, sleek digital platform.Simplify payments. Streamline operations. Check out 360payments.com today!In this episode, Lucas and David are joined by Andy Tirado, co-founder of the ADAS Network. Andy discusses the challenges of delivering relevant, effective technical training across the automotive industry, highlighting the critical need for trainers to adapt content to local cultures and shop-specific needs. The conversation also explores the complexities of ADAS calibrations, from misinformation in service procedures to pressure from insurance companies.00:00 Struggles with Local Training Participation08:25 Improving Training Accessibility and Retention10:24 "Training, Culture, and Communication"20:09 "Missed Details in Calibration Procedure"23:44 "ADAS Resource and Referral Network"28:45 Greed, Insurance, and Right to Repair33:43 "Taking Control of Business Processes"40:54 Braking System Safety Concerns46:09 Counterfeit Parts and Industry Issues52:21 Car Alignment and Calibration Costs53:56 "Trusting My Chosen Shop"01:00:05 "ADAS Insights and Validation"01:03:33 "Aligned for Selfless Collaboration"

Bumper to Bumper Radio, the car guys on KTAR, 92.3 FM in Phoenix, AZ, broadcast every Saturday from 11:00 am ...

This week on News Now, reporter Taylor Inman breaks down six of the Flathead Valley's biggest and most talked-about stories — from federal policy changes at Glacier National Park to heated local land-use decisions and community highlights.We begin with Glacier National Park removing interpretive displays following a federal directive, raising questions about how public lands tell history and whose voices are represented. From there, we dive into a controversial decision approving a Lakeside marina dock extension, despite widespread public opposition, and examine why county officials moved forward anyway.The episode also covers a Montana Supreme Court ruling that clears the way for the Happy's Inn RV park, along with a proposed lease at Polson Bay Golf Course that could reshape public access and future development. We then shift gears to community news, including the Whitefish Winter Carnival parade, featuring a surprise appearance by a NASA astronaut, before closing with standout performances at the Class AA State Speech and Debate Tournament.Read these full stories on dailyinterlake.com:Glacier National Park podcast, displays axed under Trump directive | Hungry Horse News Word for word: Flathead wins second, Glacier third at state speech championship | Daily Inter Lake Flathead County OKs resort's 159-foot marina dock in Lakeside | Daily Inter Lake State Supreme Court rules in favor of county, developer | Western News A big thank you to our headline sponsor for the News Now podcast, Loren's Auto Repair! They combine skill with integrity resulting in auto service & repair of the highest caliber. Discover them in Ashley Square Mall at 1309 Hwy 2 West in Kalispell Montana, or learn more at lorensauto.com. This summer, we followed the Brist family from their fifth-generation Montana farm to the bright lights of the Northwest Montana Fair. From early morning chores to the intensity of the show ring, their journey shows the hard work, tradition, and bittersweet goodbyes that come with raising livestock. Discover Season 4 of our Deep Dive podcast, From Farm to Fair — coming Sunday, September 21st! Visit DailyInterLake.com to stay up-to-date with the latest breaking news from the Flathead Valley and beyond. Support local journalism and please consider subscribing to us. Watch this podcast and more on our YouTube Channel. And follow us on Facebook, Instagram and X. Got a news tip, want to place an ad, or sponsor this podcast? Contact us! Subscribe to all our other DIL pods! Keep up with northwest Montana sports on Keeping Score, dig into stories with Deep Dive, and jam out to local musicians with Press Play.

Thanks to our Partners, NAPA TRACS, Today's Class, KUKUI, and Pit Crew Loyalty Watch Full Video Episode Megan Dineff of Ervine's Auto Repair and Grand Rapids Hybrid and EV joins marketing specialist Dan Vance of Shop Dog Marketing to explore the evolving relationship between websites and the future of search. They explore why a website remains the digital “front door” of a business, where customers decide whether to call. From using real photos to build credibility, to protecting leads through better phone protocols, to preparing for AI-driven search, this episode delivers practical insights for modern shop owners. Key takeaways: Building Trust Through Authenticity: Megan explains why the shop's website avoids stock photos and instead highlights their real team. Showing familiar faces builds instant comfort and credibility. A great website should “ooze trust” and reflect the shop's personality, so prospects feel like they've found their “forever home.” The 70% Rule: Studies show that nearly 70% of callers have already decided to do business before picking up the phone. The group discusses how poor phone handling can “put water on the candles." AI and the Return of Content: Dan explains why content matters more than ever in the age of AI. Search models now “race to your website” to gather information. Shops must create clear, helpful content, not just for people, but for the algorithms that determine future visibility. The Power of Partnership: Megan shares a cautionary story about accidentally shutting down the shop's Google Business Profile and the importance of having a trusted expert to resolve “black box” marketing issues. The group agrees: owners should focus on culture and leadership while relying on skilled partners to navigate the digital landscape. When Customers Ask AI First: What Shop Owners Need to Know [RR 1071]: https://remarkableresults.biz/remarkable-results-radio-podcast/e1071/  Megan Dineff, Ervine's Auto Repair and Grand Rapids Hybrid and EV, Grand Rapids, MI Dan Vance, Shop Dog Marketing.com Thanks to our Partner, NAPA TRACS NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/ Thanks to our Partner, Today's Class Optimize training with Today's Class: In just 5 minutes daily, boost knowledge retention and improve team performance. Find Today's Class on the web at https://www.todaysclass.com/ Thanks to our Partner, KUKUI Stop juggling multiple marketing tools. KUKUI's integrated platform delivers 4x better website conversions, automated follow-up, and real-time ROI tracking. Get industry-leading customer support with KUKUI at

G&T701 - Episode #171 - POWERED BY LAUER AUTO REPAIR - Feb 4th, 2026 - www.GunsAndThe701.comAnother great Episode of North Dakota's ONLY 2nd Amendment based Livestream and Podcast!!!Happy Ending ChronicleThanks for your support! Team Gat701

Running an auto repair shop often feels harder than it should. The problems keep coming, the pressure doesn't let up, and it's easy to wonder if you're doing something wrong. In this episode of Just ONE Thing, you'll hear a clear truth most shop owners need to hear: hardships aren't a sign of failure—they're part of the job. The real risk isn't facing challenges; it's getting stuck in the same ones year after year. This episode lays out a simple framework for handling hardships without burnout, emotional decision-making, or spinning your wheels. If you're a shop owner or manager dealing with stress, staffing issues, or constant problem-solving, this will help you regain clarity and move forward. Listen to the full episode of Just ONE Thing to learn how to handle hardships in your auto repair shop—and turn pressure into progress.

There are four core aspects of business development in auto repair: in-person, email, phone, and social selling. In-person relationships will always matter most, but they only scale so far. Harris Fanaroff, founder and CEO of Linked Revenue, explains that shops lean on email because it is easy, avoid cold calls because they are uncomfortable, and dismiss LinkedIn because it feels difficult to master. That blind spot is costing shops real opportunities to build trust and grow.In this episode of Maximum Octane, Kim Hickey and Jason Patel sit down with Harris Fanaroff to break down what he calls the fourth route to market. Harris explains why LinkedIn works differently from other platforms, why executives and ideal customers already live there, and why most shops completely ignore it. He shares a practical blueprint for using LinkedIn to stay top of mind, attract higher-quality customers, recruit better talent, and build genuine relationships without sending generic messages or relying on automation.The conversation delves into founder-led content, why authenticity matters more than volume, and how consistent thought leadership distinguishes shops that blend in from those that stand out. Harris also explains how to track real ROI from LinkedIn activity, why AI should support your voice instead of replacing it, and how a shop owner can dominate a local market simply by showing up where competitors refuse to spend time.Tune in to episode 136 of Maximum Octane if you are tired of crowded marketing channels and want a smarter way to reach the right customers. Let us help you change how you think about LinkedIn and your role as a shop owner.Episode Takeaways04:50 The four routes to business development and why LinkedIn is the most underused06:30 Why most sales teams over-rely on email and avoid harder but better channels07:20 How consistent LinkedIn content creates long-term separation from competitors08:15 Why your ideal auto repair customers already spend time on LinkedIn10:00 How LinkedIn supports both customer acquisition and technician recruiting11:05 A simple local LinkedIn strategy shop owners can implement immediately12:10 Why connecting with local executives beats mass marketing every time14:30 How LinkedIn replaces old school networking groups at scale17:05 Why founder-led content outperforms generic shop marketing19:10 How Harris creates content without ghostwriting or losing authenticity20:30 The three parts of a LinkedIn system that actually produce ROI22:30 Why tracking real people matters more than vanity metrics25:00 The right way to use AI without sounding fake27:15 Why most shops quit too early and never see results32:15 Why holiday posts do nothing and executive visibility changes everythingConnect with Harris Fanaroff:WebsiteLinkedInInstagramXLet's connect:WebsiteLinkedInFacebookEmail: info@maximumoctane.com Hosted on Acast. See acast.com/privacy for more information.

Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEDon't miss an upcoming event with The Institute: https://geni.us/InstituteEvents2026Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://info.shop-ware.com/profitabilityTransform your shop's marketing with the best in the automotive industry, Shop Marketing Pros!Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingProsShop owners, are you ready to simplify your business operations? Meet 360 Payments, your one-stop solution for effortless payment processing.Imagine this—no more juggling receipts, staplers, or endless paperwork. With 360 Payments, you get everything integrated into a single, sleek digital platform.Simplify payments. Streamline operations. Check out 360payments.com today!In this episode, Lucas and David are joined by Chris Gayne, owner of Dale County Diesel. Chris shares his unique journey from Army attack helicopter pilot to diesel shop owner, highlighting the importance of leadership and integrity in building his team. The conversation covers why prioritizing people and culture over technical skill is critical, the value of honest customer communication, and the ongoing challenge of maintaining passion while running a successful business.00:00 Garage Trouble Without License06:19 "Learning Through Experience"09:39 Truck Repairs and Industry Journey12:59 "Results Over Passion"15:55 "Passion and Honesty in Selling"17:05 "Transparent Auto Repair Process"20:52 "Morals Over Money"25:31 "Passing the Torch"26:24 "Plans for Business Continuity"29:31 "Failed Recruitment Due to Diploma"33:14 "Lessons on Hard Work"37:25 "Maximizing Growth Within Business"42:09 "Shifting Passion and Letting Go"45:17 "Work-Life Balance Struggles"46:32 "Guidance Counselor Tension Escalates"51:01 "Unexpected Apology on Facebook"

In this episode of News Now, host Taylor Inman breaks down the most significant headlines impacting Northwest Montana. We dive into the viral incident at the Ronan McDonald's involving the Browning High School wrestling team, exploring the owners' response, and the community's outpouring of support following the refusal of service.We also cover a major public safety win as the Whitefish Police Department apprehends a suspect wanted on multi-million-dollar out-of-state felony warrants. Courtesy of the Hungry Horse News, we'll hear a heartfelt speech from the Columbia Falls Cross Country Coach, during a fundraiser for a member who suffered life-threatening injuries from a recent wreck. Finally, learn why Glacier Park International Airport is increasing security with permanent Flathead County Sheriff deputies on-site.A big thank you to our headline sponsor for the News Now podcast, Loren's Auto Repair! They combine skill with integrity resulting in auto service & repair of the highest caliber. Discover them in Ashley Square Mall at 1309 Hwy 2 West in Kalispell Montana, or learn more at lorensauto.com. This summer, we followed the Brist family from their fifth-generation Montana farm to the bright lights of the Northwest Montana Fair. From early morning chores to the intensity of the show ring, their journey shows the hard work, tradition, and bittersweet goodbyes that come with raising livestock. Discover Season 4 of our Deep Dive podcast, From Farm to Fair — coming Sunday, September 21st! Visit DailyInterLake.com to stay up-to-date with the latest breaking news from the Flathead Valley and beyond. Support local journalism and please consider subscribing to us. Watch this podcast and more on our YouTube Channel. And follow us on Facebook, Instagram and X. Got a news tip, want to place an ad, or sponsor this podcast? Contact us! Subscribe to all our other DIL pods! Keep up with northwest Montana sports on Keeping Score, dig into stories with Deep Dive, and jam out to local musicians with Press Play.

MiM - S2 Episode #118 - GUNS & The 701 - POWERED BY LAUER AUTO REPAIR - Jan 30th, 2026 - www.GunsAndThe701.com#KeepYourPowderDryGod's BlessingsPOWERED BY LAUER AUTO REPAIR - Bismarck, ND - Additional Sponsors: Kalon's Auto Service - Lemmon, SDPlease subscribe to the channel, share with fellow Patriots, and watch GUNS & The 701 every Wednesday evening!!!Guns & The 701 on Mitchell in The Morning on KFYR 550 AM Radio - Every FRIDAY Morning at 7:15am mst/8:15am cst!!!Also on iHeart.com - Tune in and get the latest updates on the 2nd Amendment, North Dakota, and more!!!iHeart.com Link:https://www.iheart.com/podcast/269-gunsandthe701Email:GUNS@GunsAndThe701.comCommieTube Channel -/ @gunsandthe701RUMBLE -https://rumble.com/c/GunsAndThe701NEW Facist-Book Page - Gat701https://www.facebook.com/profile.php?id=61567130176937X -https://twitter.com/gunsandthe701

G&T701 - Episode #170 - POWERED BY LAUER AUTO REPAIR - Jan 28th, 2026 - www.GunsAndThe701.comIn the chamber

Learning feels productive, but it can keep you stuck. In this episode, Rick explains the learning loop and shares a simple framework to turn knowledge into real performance. Stop learning your way to nowhere and start practicing your way to results.

Tim Winkeler is the President and CEO of VIP Tires & Service, a multi-location tire and auto repair company operating nearly 80 locations across the Northeast. With decades of experience in automotive retail and operations, Tim has played a key role in scaling the business through disciplined growth, strategic acquisitions, and a strong focus on operational consistency.Under his leadership, VIP has prioritized long-term customer relationships, clean data, and systems that support both employees and customers at scale. Tim's perspective is shaped by running a large, complex organization while staying grounded in what actually works inside the store and after the vehicle leaves the bay.In this episode…Auto repair shops are under more pressure than ever to retain customers, protect their reputation, and operate efficiently across multiple locations. Yet many owners still treat what happens after the visit as an afterthought. This conversation focuses on why auto repair customer follow up has quietly become one of the most important growth levers in the industry and why ignoring it now comes at a real cost.Tim Winkeler explains how intentional communication, automation, and clean data change customer behavior without relying on discounts or constant promotions. The discussion highlights a growing gap between shops that deliver great service once and shops that stay connected consistently. For owners trying to improve retention, reduce no-shows, and build long-term trust, auto repair customer follow up is no longer optional.Here's a glimpse of what you'll learn: [01:03] Who is Tim Winkeler?[01:21] Discussion of repeat guest appearances and long-term industry relationships[08:09] Overview of VIP Tires & Service footprint and current store count[09:49] Decision to transition CRM and customer communication systems[10:34 ] Immediate impact of CRM change on Google reviews and customer engagement[14:07] Consolidating reputation management into a single platform[15:25] Challenges of CRM transitions and the importance of clean customer data[18:55] Integrating customer data with phone systems[20:44] Announcement of VIP Tires & Service approaching its 100th anniversary[22:24] Plans for customer and employee events tied to the centennial celebration[25:11] Why longevity and consistency matter to customers and employees[26:53] Emphasis on relationships as the foundation of auto repair service businessesResources mentioned in this episode:Tim Winkeler LinkedInVIP Tires & Service WebsiteTread PartnersGain Traction Podcast on YouTubeGain Traction Podcast WebsiteMike Edge on LinkedInQuotable Moments:“I can tell you that the month that we turned over all of our CRM, our five-star Google reviews tripled.”“Our mission as a company is to earn a customer for life.”“So much of the experience is teed up prior to the visit and also post visit.”“Digitally, you have to be connected to your customers.”“Our customers are looking for reliability, stability, and consistency.”Action Steps:Audit your current auto repair customer follow up process to identify where communication stops after the visit.Implement automated appointment reminders to reduce no-shows and improve vehicle count.Clean and consolidate customer data to avoid duplicate records and inconsistent messaging.Centralize reputation management so reviews, feedback, and responses live in one system.Treat auto repair customer follow up as a core operational function, not a marketing add-on.

Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEDon't miss an upcoming event with The Institute: https://geni.us/InstituteEvents2026Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://info.shop-ware.com/profitabilityTransform your shop's marketing with the best in the automotive industry, Shop Marketing Pros!Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingProsShop owners, are you ready to simplify your business operations? Meet 360 Payments, your one-stop solution for effortless payment processing.Imagine this—no more juggling receipts, staplers, or endless paperwork. With 360 Payments, you get everything integrated into a single, sleek digital platform.Simplify payments. Streamline operations. Check out 360payments.com today!In this episode, Lucas and David are joined by John Presnell, a shop owner from North Carolina, who shares his journey in taking over the family business. John discusses overcoming personal and professional resentments as he transitioned from working under his parents to owning the shop. Key topics include the challenges of shop growth and efficiency, strategies for training and developing a younger team, and the importance of personal growth through forgiveness and mentorship.00:00 "Florida Drivers in Mountains"04:44 "Slow, Stressful 27-Mile Drive"08:23 Frustration Over Van Repairs12:17 "Engine Coolant Leak Fail"13:43 Flatlands Pickup Talk19:18 "Overcoming Negativity and Growing"21:26 "Parables as Framework for Success"24:34 "Career Choices and Challenges"28:52 "Family Dynamics and Influence"33:02 "Accident Leads to Lasting Injury"34:52 "From Porta Potty to Upgraded Space"39:05 "Reflections on Growth and Work"42:51 "Start at the Beginning"44:59 "Keeping Business Decisions Private"48:35 "Community Action and Attendance"50:15 "Over a Barrel Moment"55:24 "Sense Trade-off in Marriage"56:09 "Affirmative Response"

This week on News Now, Daily Inter Lake host Taylor Inman breaks down the biggest headlines shaping northwest Montana.We begin in Flathead County, where a 34-year-old man faces a felony criminal endangerment charge after allegedly shooting out a vehicle window on U.S. Highway 2 near Hungry Horse. Court documents detail the arrest, the unusual weapons investigators say were found, and what comes next as the case heads to arraignment.Next, we look at the devastating fire that destroyed the Cattle Baron Supper Club in Babb — a family-run landmark with more than a century of history just outside Glacier National Park. Owners Bob and Charlene Burns recount how the blaze spread during extreme winds, the massive regional firefighting response, and their hopes to rebuild after losing a piece of Blackfeet and community history.We also examine the illegal killing of a federally protected grizzly bear in northern Idaho near the Montana border. With the Cabinet-Yaak grizzly population already among the most imperiled in the Lower 48, wildlife officials explain why the death of a single female could set recovery efforts back years — and why the reward for information now stands at $15,000.Finally, state lawmakers grapple with how to regulate kratom in Montana. With no current statewide restrictions and growing concern over synthetic products, legislators debate public safety risks, failed legislation, and what — if anything — can be done before the 2027 session.A big thank you to our headline sponsor for the News Now podcast, Loren's Auto Repair! They combine skill with integrity resulting in auto service & repair of the highest caliber. Discover them in Ashley Square Mall at 1309 Hwy 2 West in Kalispell Montana, or learn more at lorensauto.com. This summer, we followed the Brist family from their fifth-generation Montana farm to the bright lights of the Northwest Montana Fair. From early morning chores to the intensity of the show ring, their journey shows the hard work, tradition, and bittersweet goodbyes that come with raising livestock. Discover Season 4 of our Deep Dive podcast, From Farm to Fair — coming Sunday, September 21st! Visit DailyInterLake.com to stay up-to-date with the latest breaking news from the Flathead Valley and beyond. Support local journalism and please consider subscribing to us. Watch this podcast and more on our YouTube Channel. And follow us on Facebook, Instagram and X. Got a news tip, want to place an ad, or sponsor this podcast? Contact us! Subscribe to all our other DIL pods! Keep up with northwest Montana sports on Keeping Score, dig into stories with Deep Dive, and jam out to local musicians with Press Play.

Bumper to Bumper Radio, the car guys on KTAR, 92.3 FM in Phoenix, AZ, broadcast every Saturday from 11:00 am ...

MiM - S2 Episode #11 - G&T701 - POWERED BY LAUER AUTO REPAIR - Jan 23rd, 2026 - www.GunsAndThe701.com#KeepYourPowderDryGod's BlessingsPOWERED BY LAUER AUTO REPAIRAdditionally Sponsored by Kalon's Auto ServicePlease subscribe to the channel, share with fellow Patriots, and watch GUNS & The 701 every Wednesday evening!!!Guns & The 701 on Mitchell in The Morning on KFYR 550 AM Radio - Every FRIDAY Morning at 7:15am mst/8:15am cst!!!Also on iHeart.com - Tune in and get the latest updates on the 2nd Amendment, North Dakota, and more!!!iHeart.com Link: https://www.iheart.com/podcast/269-gunsandthe701Email: GUNS@GunsAndThe701.comCommieTube Channel -/ @gunsandthe701RUMBLE - https://rumble.com/c/GunsAndThe701NEW Facist-Book Page - Gat701 https://www.facebook.com/profile.php?id=61567130176937X - https://twitter.com/gunsandthe701

G&T701 - Episode #169 - POWERED BY LAUER AUTO REPAIR - Jan 21st, 2026 - www.GunsAndThe701.comIn the chamber

Jon Kloosterman is the Chief Operating Officer of Westside Auto Group, a six-location auto repair organization based in Michigan. With more than 17 years in the business, Jon has grown alongside the company, stepping into the COO role in early 2020 during one of the most disruptive periods the industry has faced.Having experienced growth from the ground level through executive leadership, Jon brings a practical, operator-first perspective on scaling auto repair shop teams. His experience navigating multi-location expansion, team development, and cultural alignment makes his insights especially relevant for shop owners and leaders managing growth without burning out their people.In this episode…What if the real challenge with scaling auto repair shop teams isn't growth itself but how leadership shows up once growth starts moving faster? Many shop owners push harder on metrics, processes, and controls, only to find their teams more stressed and less effective.In this conversation, Jon Kloosterman breaks down why sustainable growth depends less on dashboards and more on people. As shops expand from one location to many, the pressure to standardize everything can quietly erode trust, ownership, and collaboration. Jon explains why scaling auto repair shop teams requires leaders to simplify, step back, and let culture mature especially when the numbers look good but something still feels off.Here's a glimpse of what you'll learn: [01:08] Jon Kloosterman and his role at Westside Auto Group[01:20] Growing up and working in the same Michigan community[03:40] Entering the auto repair industry unexpectedly[04:59] Stepping into the COO role during the COVID shutdowns[06:40] Expanding from three to six locations over four years[09:29] What differentiates Westside Auto Group in competitive markets[13:14] Recruiting through internal referrals and trusted networks[14:20] Balancing technical ability with cultural fit[18:17] Simplifying KPIs to align teams around shared goals[21:31] Encouraging ownership through internal communication[24:46] A guiding leadership principle for collaboration[25:35] Book recommendation that shaped service and culture thinkingResources mentioned in this episode:Jon Kloosterman LinkedInWestside Auto Group WebsiteTread PartnersGain Traction Podcast on YouTubeGain Traction Podcast WebsiteMike Edge on LinkedInQuotable Moments:“There is no one of us that's smarter than all of us.”“It all comes down to the team.”“Process and procedures are going to get you a certain distance.”“When you have teams start to gel, that's when the cool things really start to happen.”“We can teach a lot, but culture fit takes time.”Action Steps:Reevaluate how you approach scaling auto repair shop teams by prioritizing cultural alignment before adding more KPIs or controls.Simplify performance tracking so teams focus on shared goals instead of individual metrics.Use internal peer groups or messaging channels to encourage problem-solving without constant top-down direction.Hire for attitude and team fit first, then invest in training to build technical capability.Give leaders real ownership by involving them directly in financial and operational reviews.

Like the show? Show your support by using our sponsors.Promotive can help you find your dream job. Touch HERE to see open jobs.Need to update your shop systems and software? Try Tekmetric HERERegister for Tektonic HERE!In this episode, Jeff welcomes Eric Sprague from L&N Performance Auto Repair. Eric stresses the need for improved shop culture and mentorship to support new technicians entering the field. Jeff and Eric also talk about the importance of thorough communication between support staff and technicians to ensure safe, accurate repairs and customer education.Timestamps:00:00 "TPMS and Car Safety Standards"10:39 TPMS Regulations and Nanny State16:53 Empty Promises and Abandoned Projects18:46 "Hybrid Trucks and Northern Infrastructure"25:11 "Youth, Effort, and Clear Guides"32:40 "Electronic Parking Brake Discussion"34:33 "Teaching Safe Methods First"43:32 "Trust and Prioritization at Work"48:54 "Challenges of Losing Key Talent"54:35 "Shifting from Dealership Culture"55:46 "Accountability and Proper Checks"01:04:10 "Challenges of Independent Auto Shops"01:09:28 "Challenges in Automotive Repair Access"01:12:15 "Industry's Tipping Point on Regulation"01:17:24 "Importance of Vehicle Safety Systems"01:25:59 "Tool Standards and Calibration Issues"01:27:30 "Understanding the Entire System"01:34:24 "European Cars and Sunroof Issues"01:42:24 Regulations, Qualifications, and Future Standards01:45:58 "Teamwork Overcomes Chaos"01:48:47 "Monthly Collaborative Conversations" Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7YouTube - https://www.youtube.com/@TheJadedMechanicFacebook - https://www.facebook.com/profile.php?id=100091347564232

February in the Flathead Valley is anything but quiet. From horsepower-meets-ski power at the 20th anniversary of Whitefish Skijoring to the rowdy barstool races of Cabin Fever Days, this month delivers some of Montana's most iconic winter traditions.We break down everything happening across the valley in February — including the Whitefish Winter Carnival, live music, theater, speaker series, dance showcases, and community fundraisers. Whether you're planning your weekends or looking for a reason to get out of the house, this guide has you covered with dates, highlights, and can't-miss experiences that define winter in Northwest Montana.The 20th annual Whitefish Skijoring weekend returns February 14–15, 2026, at 1530 W. Springcreek Road in Kalispell. Tickets are on sale now for one of Montana's most electric winter traditions packed with speed, stunts, and spectacle. View the full schedule and purchase tickets at whitefishskijoring.org.Find all the events listed in this episode (and more!) at dailyinterlake.com/events/ and flatheadtickets.comA big thank you to our headline sponsor for the News Now podcast, Loren's Auto Repair! They combine skill with integrity resulting in auto service & repair of the highest caliber. Discover them in Ashley Square Mall at 1309 Hwy 2 West in Kalispell Montana, or learn more at lorensauto.com. This summer, we followed the Brist family from their fifth-generation Montana farm to the bright lights of the Northwest Montana Fair. From early morning chores to the intensity of the show ring, their journey shows the hard work, tradition, and bittersweet goodbyes that come with raising livestock. Discover Season 4 of our Deep Dive podcast, From Farm to Fair — coming Sunday, September 21st! Visit DailyInterLake.com to stay up-to-date with the latest breaking news from the Flathead Valley and beyond. Support local journalism and please consider subscribing to us. Watch this podcast and more on our YouTube Channel. And follow us on Facebook, Instagram and X. Got a news tip, want to place an ad, or sponsor this podcast? Contact us! Subscribe to all our other DIL pods! Keep up with northwest Montana sports on Keeping Score, dig into stories with Deep Dive, and jam out to local musicians with Press Play.

The Hustle Started at 13: Moe Tarriq's Masterclass on Scaling Businesses What does it take to go from sweeping floors in your father's convenient store to dominating the trucking and auto repair industries? In this episode, we sit down with Moe Tarriq to deconstruct his 15+ year entrepreneurial journey. "Don't listen to your friends and peers. Just listen to YOUR gut and just DO IT and don't be afraid to make mistakes!" "My best employees are the ones with wives" Moe shares the raw, unfiltered truth about transition and growth: from the foundational lessons he learned as a teenager to the high-stakes world of logistics, and finally, his blueprint for acquiring and scaling a successful auto repair company. If you are a service-based entrepreneur or someone looking to scale a "blue-collar" business into a powerhouse, this episode is for you. Key Takeaways: The "Father-Son" Business Model: Why early exposure to work is the best MBA. Industry Pivoting: How to know when it's time to move from one industry (Trucking) to another (Auto Repair). Operational Excellence: Why systems are more important than talent. Connect with Moe: Website https://www.completeautore.com/ FB https://www.facebook.com/people/Complete-Auto-Repair-LLC/61575635407813/ Shout out to our #sponsors A Advanced Services https://aadvancedservices.com/ Fuse Networks https://www.fusenetworks.com/ Warrior Injury Law https://warriorinjurylaw.com/ Creative Block Seattle https://www.creativeblockseattle.com/ Valor Marketing LLC https://valormarketingllc.com/  

Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEDon't miss an upcoming event with The Institute: https://geni.us/InstituteEvents2026Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://info.shop-ware.com/profitabilityTransform your shop's marketing with the best in the automotive industry, Shop Marketing Pros!Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingProsShop owners, are you ready to simplify your business operations? Meet 360 Payments, your one-stop solution for effortless payment processing.Imagine this—no more juggling receipts, staplers, or endless paperwork. With 360 Payments, you get everything integrated into a single, sleek digital platform.Simplify payments. Streamline operations. Check out 360payments.com today!In this episode, David and Lucas are joined by Uwe Kleinschmidt of AutoTechIQ. Uwe explains how AI-powered tools are revolutionizing the Digital Vehicle Inspection (DVI) process, highlighting how annotated photos and captions can help customers better understand repair recommendations. The discussion also explores industry coaching advice on customer communication, with Uwe challenging traditional authority-based approaches by emphasizing transparency and customer empowerment.00:00 AI Streamlines Automotive Service Communication06:39 "DVI: The Ultimate CRM Tool"10:11 "Streamlining Auto Flow Processes"11:51 "Routine Inspections for Vehicle Health"15:18 "Optimal Vehicle Maintenance Decisions"18:23 "Transparency Builds Trust in Service"24:39 "Tech8IQ Delays Dispatch Process"27:37 "AI Fixing Cost Discrepancies"30:18 "Autonomy Issues in Service Inspections"32:48 "Coaching Pushback on Customer Calls"36:24 "Key KPI: Customer View Rate"39:25 "Improving Customer Interaction Metrics"44:27 Shopware Weakness and DVI Feedback47:05 "Gen Z's Communication Preferences"51:28 Embedded Comparison Video Idea53:08 "AI Image Stirs Debate"

Join Daily Inter Lake reporter Taylor Inman as she goes over the week's biggest headlines for Northwest Montana. A Columbia Falls teenager is fighting to recover after a high-speed crash involving an allegedly stolen vehicle on Highway 2, leaving the community rallying around one of its standout student-athletes.Also in this episode, a former district court judge faces sentencing in a dramatic fall from grace tied to felony drug charges, and Flathead County officials approve a major upgrade for search-and-rescue operations with a new underwater drone.We'll hear what Flathead County officials are saying about the recent approval for the Sheriff's Office to purchase a new underwater drone. Plus, Montana Fish, Wildlife and Parks moves forward with an aggressive plan to eradicate invasive goldfish from a Thompson Falls pond, part of a growing effort to protect native waterways across the region.A big thank you to our headline sponsor for the News Now podcast, Loren's Auto Repair! They combine skill with integrity resulting in auto service & repair of the highest caliber. Discover them in Ashley Square Mall at 1309 Hwy 2 West in Kalispell Montana, or learn more at lorensauto.com. This summer, we followed the Brist family from their fifth-generation Montana farm to the bright lights of the Northwest Montana Fair. From early morning chores to the intensity of the show ring, their journey shows the hard work, tradition, and bittersweet goodbyes that come with raising livestock. Discover Season 4 of our Deep Dive podcast, From Farm to Fair — coming Sunday, September 21st! Visit DailyInterLake.com to stay up-to-date with the latest breaking news from the Flathead Valley and beyond. Support local journalism and please consider subscribing to us. Watch this podcast and more on our YouTube Channel. And follow us on Facebook, Instagram and X. Got a news tip, want to place an ad, or sponsor this podcast? Contact us! Subscribe to all our other DIL pods! Keep up with northwest Montana sports on Keeping Score, dig into stories with Deep Dive, and jam out to local musicians with Press Play.

Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEDon't miss an upcoming event with The Institute: https://geni.us/InstituteEvents2026Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://info.shop-ware.com/profitabilityTransform your shop's marketing with the best in the automotive industry, Shop Marketing Pros!Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingProsShop owners, are you ready to simplify your business operations? Meet 360 Payments, your one-stop solution for effortless payment processing.Imagine this—no more juggling receipts, staplers, or endless paperwork. With 360 Payments, you get everything integrated into a single, sleek digital platform.Simplify payments. Streamline operations. Check out 360payments.com today!In this episode, Lucas and David are joined by Ruth Wisniewski, Senior Director of Customer Success at Vehlo. Ruth shares how her team at Vehlo elevates client experience by helping shops leverage software to meet their goals, from boosting efficiency to increasing car count. The discussion explores the importance of building a favorite brand through “moments of truth” in the customer journey, and the role company culture plays in delivering exceptional service.00:00 "Vehlo Customer Success Leadership"03:48 "Streamlining Your Shop's Experience"07:40 "Building Culture Around Experience"10:46 "DIY Car Fixer Fails"15:14 "Creative Problem-Solving Improves Outcomes"18:13 "Sales vs. Customer-Centric Approach"20:30 Shady Shopware Setup Concerns25:25 "Customizable Customer Experience at Vehlo"26:56 "Empowerment Through Vehlo's Support"31:08 "Customer Experience: A Guided Reflection"35:50 "Cost of Goods Discrepancy"36:44 "Reading Release Notes Religiously"42:16 "Lion's Mane and Nerve Healing"45:49 "Recovering Without Surgery"47:06 Lion's Mane for Focus?52:14 "Best Banana Pudding Ever"53:18 Raleigh's Amazing Food Scene

Why does fixing your car seem so expensive, and is repair truly a better value than buying new? In this episode, John Rush pulls back the curtain on the true cost of auto repair, drawing on decades of industry experience. Listeners will discover how understanding what's behind each repair bill can help them make smarter choices about maintaining or replacing their vehicle. From oil changes that aren't “cheap” anymore to labor rates that include more than just wrench time, John explains what actually goes into every repair bill. What are non-billable hours, and why do they matter? Why can't a reputable shop quote you a price over the phone? And how do insurance requirements, training, certifications, and a growing technician shortage drive prices higher—often out of customers' sight? John also tackles parts quality, warranties, and why OEMs are really assemblers relying on vast supply chains. With new cars averaging around $55,000, John walks through the math of cost per mile and explains why many drivers are choosing to invest in the vehicles they already own. Is chasing the cheapest repair really a deal—or a risk? This episode challenges assumptions, explains the economics behind the shop door, and helps drivers make smarter, more confident decisions about repairs versus replacement.

A violent road rage incident in Columbia Falls leads off this episode of News Now, after a man is charged with felony attempted homicide for allegedly firing a gun with a child inside the vehicle. Host Taylor Inman breaks down what investigators say happened and where the case now stands.We also cover a federal sentencing tied to an illegal border crossing near Eureka, where a Canadian national received prison time after a failed attempt to evade law enforcement in northwest Montana.Shifting gears, we take a closer look at Flathead Lake, which is sitting at unusually high levels for mid-winter. Experts explain what's behind the numbers and what it could mean heading into spring runoff. And finally, Whitefish Mountain Resort reports a record-setting start to ski season, with skier visits surpassing previous highs as winter tourism fuels the Flathead Valley economy.A big thank you to our headline sponsor for the News Now podcast, Loren's Auto Repair! They combine skill with integrity resulting in auto service & repair of the highest caliber. Discover them in Ashley Square Mall at 1309 Hwy 2 West in Kalispell Montana, or learn more at lorensauto.com. This summer, we followed the Brist family from their fifth-generation Montana farm to the bright lights of the Northwest Montana Fair. From early morning chores to the intensity of the show ring, their journey shows the hard work, tradition, and bittersweet goodbyes that come with raising livestock. Discover Season 4 of our Deep Dive podcast, From Farm to Fair — coming Sunday, September 21st! Visit DailyInterLake.com to stay up-to-date with the latest breaking news from the Flathead Valley and beyond. Support local journalism and please consider subscribing to us. Watch this podcast and more on our YouTube Channel. And follow us on Facebook, Instagram and X. Got a news tip, want to place an ad, or sponsor this podcast? Contact us! Subscribe to all our other DIL pods! Keep up with northwest Montana sports on Keeping Score, dig into stories with Deep Dive, and jam out to local musicians with Press Play.

Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEDon't miss an upcoming event with The Institute: https://geni.us/InstituteEvents2026Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://info.shop-ware.com/profitabilityTransform your shop's marketing with the best in the automotive industry, Shop Marketing Pros!Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingProsShop owners, are you ready to simplify your business operations? Meet 360 Payments, your one-stop solution for effortless payment processing.Imagine this—no more juggling receipts, staplers, or endless paperwork. With 360 Payments, you get everything integrated into a single, sleek digital platform.Simplify payments. Streamline operations. Check out 360payments.com today!In this episode, Lucas and David are joined by Jonathan Seitzer, a former Wall Street product manager who is stepping into the world of auto shop ownership. Jonathan shares his journey from discovering the podcast and automotive industry to the challenges of buying an established shop with no technical background. The conversation covers the realities of inheriting an existing staff, balancing necessary changes with preserving shop culture, and the daunting task of building a supportive work environment while facing industry-wide staffing and training hurdles.00:00 "From Marines to Wall Street"03:45 "Electric Vehicle Charging Stations"07:15 "Journey Back to Mars"12:44 Customer Reactions to Pricing Changes14:16 "Challenges with Dutch Customers"16:25 "Effective Marketing Strategy Essentials"21:44 "Golden Handcuffs Dilemma"25:29 "Building a Hiring Pipeline"28:24 "Fostering Growth and Balance"31:03 Scaling Revenue Through Skilled Leadership34:49 Preparing the Next Generation37:20 "Challenges in Automotive Careers"40:58 "Beware Leadership Temptations"44:05 "Finding Balance in Leadership"45:51 "The Struggle to Take Seriously"52:01 "Building Trust Through Consistency"55:12 "Cluttered Midwestern Dealership Tale"56:18 "Impactful Change Through Appearance"59:50 "Supportive Learning Community"

Join Daily Inter Lake reporter Taylor Inman as she goes over some of the week's biggest headlines for Northwest Montana. A missing snowboarder was found safe on Christmas Day after taking shelter overnight on the backside of Whitefish Mountain Resort, capping a multi-agency search effort in Flathead County.We get the inside scoop on what Glacier National Park Superintendent Dave Roemer calls a “turbulent year” for the park, as officials prepare for potential record-breaking visitation in 2025 and major changes to vehicle access, parking limits, shuttles, and international visitor fees in 2026.We close with a look at the Flathead Valley's tourism outlook heading into the new year, including strong local travel numbers, declining Canadian visitation, and how airport runway closures and global economic uncertainty could reshape the 2026 travel season.Read more of this week's stories: Challenges ahead as Glacier unveils new vehicle management system, foreign-visitor fees and construction projects in 2026 Missing snowboarder found safe in survival cabin near Big MountainStrong tourism year in the Flathead Valley but economic uncertainty and airport closure loomA big thank you to our headline sponsor for the News Now podcast, Loren's Auto Repair! They combine skill with integrity resulting in auto service & repair of the highest caliber. Discover them in Ashley Square Mall at 1309 Hwy 2 West in Kalispell Montana, or learn more at lorensauto.com. This summer, we followed the Brist family from their fifth-generation Montana farm to the bright lights of the Northwest Montana Fair. From early morning chores to the intensity of the show ring, their journey shows the hard work, tradition, and bittersweet goodbyes that come with raising livestock. Discover Season 4 of our Deep Dive podcast, From Farm to Fair — coming Sunday, September 21st! Visit DailyInterLake.com to stay up-to-date with the latest breaking news from the Flathead Valley and beyond. Support local journalism and please consider subscribing to us. Watch this podcast and more on our YouTube Channel. And follow us on Facebook, Instagram and X. Got a news tip, want to place an ad, or sponsor this podcast? Contact us! Subscribe to all our other DIL pods! Keep up with northwest Montana sports on Keeping Score, dig into stories with Deep Dive, and jam out to local musicians with Press Play.

Thanks to our Partners, Shop Dog Marketing, NAPA TRACS, Today's Class, KUKUI, and Pit Crew Loyalty Watch Full Video Episode Recorded Live at AAPEX 2025, this episode tackles the classic “chicken or the egg” challenge for auto repair shop owners: should the focus be on marketing to generate work or recruiting technicians to handle it? The answer is simple—both. Sustainable growth requires managing two throttles at once: marketing and recruitment. Neither can be set and forgotten. Key takeaways include reframing the role as a high tech career with clear advancement paths, adopting an “always be recruiting” mindset, and not judging candidates by resumes alone. Many capable technicians want to move but are emotionally stuck due to fear, loyalty, or past instability. Long-term retention depends on engagement and making employees feel like part of the business, not just workers in it. Consistency is critical, as marketing and recruiting take time to gain traction and lose momentum quickly when stopped. A shop's website should double as a recruiting tool, confidently showcasing employees, culture, and benefits. Ultimately, the challenge lies in the demanding nature of shop ownership. Owners tend to protect what's working instead of continually investing in the systems—marketing and recruiting—that ensure long-term stability and growth. Lisa Coyle, Co-Founder, Promotive: https://gopromotive.com/ Connor Tracy,  KUKUI Thanks to our Partner, Shop Dog Marketing Shop Dog Marketing at Shop Dog Marketing.com. "Want to see your auto repair shop thrive? Let Shop Dog Marketing be your guide. Our customer-first approach, combined with AI-driven creative content, ensures top rankings. Thanks to our Partner, NAPA TRACS NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/ Thanks to our Partner, Today's Class Optimize training with Today's Class: In just 5 minutes daily, boost knowledge retention and improve team performance. Find Today's Class on the web at https://www.todaysclass.com/ Thanks to our Partner, KUKUI Stop juggling multiple marketing tools. KUKUI's integrated platform delivers 4x better website conversions, automated follow-up, and real-time ROI tracking. Get industry-leading customer support with KUKUI at https://www.kukui.com/ Thanks to our Partner, Pit Crew Loyalty You're probably tired of chasing new customers who never return. We understand. Pit Crew Loyalty ends the one-and-done cycle, turning first visits into lasting, reliable revenue at https://www.pitcrewloyalty.com/ Connect with the Podcast: - Follow on Facebook:

Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEDon't miss an upcoming event with The Institute: https://geni.us/InstituteEvents2026Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://info.shop-ware.com/profitabilityTransform your shop's marketing with the best in the automotive industry, Shop Marketing Pros!Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingProsShop owners, are you ready to simplify your business operations? Meet 360 Payments, your one-stop solution for effortless payment processing.Imagine this—no more juggling receipts, staplers, or endless paperwork. With 360 Payments, you get everything integrated into a single, sleek digital platform.Simplify payments. Streamline operations. Check out 360payments.com today!In this episode, Lucas and David are joined by Eric Cook, better known as “Eric the Car Guy.” Eric shares the story of his unconventional journey from art school to becoming a master technician and influential automotive content creator. The conversation explores changes in the automotive industry, the importance of shop culture and technician respect, and the challenges both technicians and shop owners face as they adapt to evolving technology and business demands.00:00 "From Acura to Video Editing"08:42 "Humbled by Fans' Support"13:18 "Rediscovering Connection Through Creation"16:03 "Grace in Growth and Leadership"23:30 "Valuing Skilled Labor and Adaptability"28:21 "Value of Skilled Tire Workers"32:21 "Tech Advances Will Raise Job Value"40:37 "Human Error vs. Robotics"44:26 "Modern Paths to Auto Careers"53:27 "Elvis: From Devil to King"57:57 "Access to Knowledge, Stupidity Grows"01:03:42 "Restoring and Revamping Vehicles"