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Get registered for the ASTA Expo 2025 at the Raleigh Convention Center: https://geni.us/ASTA2025 Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEDon't miss an upcoming event with The Institute: https://geni.us/InstituteEvents2025Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://info.shop-ware.com/profitabilityMake sure you mention: CTISUMMER to get FREE data migration!Transform your shop's marketing with the best in the automotive industry, Shop Marketing Pros!Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros Shop owners, are you ready to simplify your business operations? Meet 360 Payments, your one-stop solution for effortless payment processing.Imagine this—no more juggling receipts, staplers, or endless paperwork. With 360 Payments, you get everything integrated into one sleek, digital platform.Simplify payments. Streamline operations. Check out 360payments.com today!In this episode, Lucas and David are joined by Chuck Olsen and Josh McFarlin from AirPro to address recent controversy and questions circulating online about AirPro's Augie calibration tool. Chuck and Josh set the record straight by diving into the rigorous testing process behind Augie, emphasizing the company's commitment to safety and proper calibration. They also discuss the challenges of evolving technology in the automotive industry, the importance of continuous learning, and the need for constructive industry conversations—rather than social media drama—when evaluating new tools and processes.00:00 Lifelong Automotive Career Journey06:54 Evolving Career in Automotive Diagnostics11:21 "Career Exploration to Ford Mastery"19:07 Air Pro Discussion and Controversy22:38 "Innovating System Calibration Process"32:33 Technician's Misunderstood ADAS Calibration37:41 Q&A: Clarifying Tool Capabilities39:46 ADAS Calibration Task Force Insights46:16 Ford's Collision Repair Staffing Imbalance52:22 Calibration Challenges in the Automotive Industry57:36 Recall Confusion with High-End Car01:05:21 Technician Liability and Calibration Risks01:11:08 Windshield Replacement Without Recalibration01:13:35 Glass Installation and Calibration Issues
G&T701 - Episode #151 - POWERED BY LAUER AUTO REPAIR - July 16th 2025 - www.GunsAndThe701.comIn the chamber for the stream
No matter what is going on with your car these guys will do their best to help you fix it as affordably as possible.
Thanks to our Partners, Shop Boss and AppFueledWe all want great teams, but most shop owners don't realize that a high-performing team doesn't start with talent; it starts with culture. In this episode, I sit down with my right-hand man, J.R. Portman, and we unpack the real story behind building and keeping a team that not only performs but thrives.JR's been instrumental in shaping the culture here at Shop Marketing Pros, and together we walk through what it takes to build a team from scratch, the brutal cost of hanging on to the wrong people, and how to create an environment where your team steps up even when you're on vacation.We'll get into hiring for character vs. capability, how tools like EOS and DISC can transform your business, what “core values” actually mean in the real world, and the moment when your team starts running the business better than you do.This isn't fluff. It's real talk about what culture is, what happens when you get it wrong, and how it feels when you finally get it right. This episode is sponsored by Shop Boss, manage and grow your shop with top features like integrated payments from 360 Payments. Are you ready to convert clients to members? AppFueled specializes in creating custom apps tailored specifically for auto repair businesses. Build client loyalty. Get started today with your own customer loyalty app. Visit Appfueled.comLagniappe (Books, Links, Other Podcasts, etc)EOS (Entrepreneurial Operating System)Shop Marketing Pros - Core ValuesThe Five Dysfunctions of a Team BookDISC AssessmentsShow Notes with TimestampsIntroduction and Sponsor Acknowledgments (00:00:01) Brief intro to the podcast, host, guest, and sponsor messages.JR's Role and Team Building Philosophy (00:00:56) JR's background, importance of team and culture, inevitability of workplace culture.Hiring for Character vs. Skill (00:02:38) Challenges in hiring, value of character over skill, teachability, and long-term impact.Personal Stories: Hiring for Character (00:04:34) Examples from Shop Marketing Pros, hiring people with no marketing background, teachability.Culture Forms with or Without You (00:08:14) Unintentional culture, negative environments, and the need for intentional leadership.Long Road to Positive Culture (00:09:48) Building culture takes time, sometimes requires hard choices, removing toxic high performers.Impact of Hiring for Culture (00:10:50) How hiring for culture affects retention, team performance, and broadens hiring pool.Employee Growth and Retention Stories (00:12:30) Michelle's journey from assistant to SEO lead, training and internal growth.Using Assessments in Hiring (00:14:10) DISC, Kolbe, and other assessments to understand and hire for character.Sponsor Messages (00:15:24) Additional sponsor messages and product features.Defining Company Culture (00:17:18) What culture really means, how it's perceived internally and externally.Culture's External Impact (00:19:41) How culture affects customer experience and business...
Triggers and Activators Are More Than Buzzwords: We clarify that “triggers” (or “activators”) are events that alter our nervous system, often deeply rooted in past traumas, not just everyday disappointments.In this conversation, Jeff shares a personal story about how traumatic events from our past, big or small, can leave lasting marks on our nervous system and influence our emotions well into the future. Our discussion takes a thoughtful look at how emotional intelligence (EQ) can help us navigate and manage these triggers, not by erasing them, but by developing new ways of thinking and responding.We emphasize the importance of curiosity instead of judgment when reflecting on emotional responses and describe how, just like updating outdated computer software, we can “upgrade” our mindsets and beliefs to function better in today's world.This episode offers practical strategies, a few laughs, and a poignant reminder that while working through our triggers takes effort and sometimes outside help, the journey is well worth it, and none of us has to go it alone. Whether you're looking to understand your own emotional responses or support someone else, there's something here for everyone looking to grow on their EQ journey.Here are 3 key takeaways for you:Triggers = Old Neural Pathways: Our emotional triggers are often rooted in past events that created neural pathways in our brains—think of it as “old software” that keeps running unless we update it through intentional effort and curiosity.EQ is a Learnable Tool: Emotional intelligence isn't a magic fix, but it's a powerful, learnable skill to help us recognize, understand, and slowly reprogram our responses to triggers. This process requires work, but that's where real growth happens.Curiosity Over Judgment: The first step to transforming our experience is curiosity, not blame. By exploring past emotions without judgment, we can identify which beliefs still serve us, and which need updating.Key Moments00:00 Trauma's Impact on the Brain03:59 Navigating Triggers with Emotional Intelligence07:12 Building New Neuroconnections11:53 Curiosity in Emotional Reflection13:28 "Rewire Thoughts, Question Core Beliefs"18:12 "Creating Space for Energy Renewal"21:38 "Simple Complexity of Auto Repair"23:41 "The Insidious Influence of Wealth"26:40 "What Happens When the Wizard's Power Fades?"30:28 Thinking, Fast vs. SlowIn each episode, Jeff and Eric will talk about what emotional intelligence, or understanding your emotions, can do for you in your daily and work life. For more information, contact Eric or Jeff at info@spiritofeq.com, or go to their website, Spirit of EQ.You can follow The Spirit of EQ Podcast on Apple Podcasts, Android, or on your favorite podcast player.New episodes are available on the 2nd and 4th Wednesdays every month!Please review our podcast on iTunes. Click on the link for an easy, step-by-step tutorial.Music from Uppbeathttps://uppbeat.io/t/roo-walker/deeperLicense code: PEYKDJHQNGSZXDUESpirit of EQ...
Like the show? Show your support by using our sponsors. Promotive can help you find your dream job. Touch HERE to see open jobs. Need to update your shop systems and software? Try Tekmetric HEREIn this episode, Jeff Compton sits down with technician Bryan Bueckert to talk through career challenges and the realities of working in the automotive repair industry. Brian shares his journey of entering the trade later in life, including the financial sacrifices and steep learning curve involved in switching from a call center job to turning wrenches. The discussion highlights key issues like low shop door rates and reluctance to charge for diagnostic labor, which make it difficult for technicians to earn a livable wage.00:00 "Subaru Enthusiast's Job Search"05:39 Skilled Trade Pay Disparity Debate13:47 Mastering European Car Systems20:00 Space Dilemma and Hiring Needs21:55 "Challenges of Small Auto Shops"29:51 Proper Oil for Euro Cars33:44 "No Tolerance for Customer Abuse"41:41 Final School Day in Windsor43:11 Subaru Salary Insights49:42 Oil Change: More Than Routine55:45 Revamping Traditional Auto Service Methods01:00:27 Quality Parts Ensure Trust01:06:57 Subaru CVT Fluid Maintenance Advice01:10:48 Car Service Decisions Explained01:18:08 Spare Key Programming Challenges01:22:40 Efficient Airbag Installation Story01:28:57 Considering Teaching High School Shop01:33:10 Pursuing Passion After Mortgage Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7YouTube - https://www.youtube.com/@TheJadedMechanicFacebook - https://www.facebook.com/profile.php?id=100091347564232
Get registered for the ASTA Expo 2025 at the Raleigh Convention Center: https://geni.us/ASTA2025 Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEDon't miss an upcoming event with The Institute: https://geni.us/InstituteEvents2025Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://info.shop-ware.com/profitabilityMake sure you mention: CTISUMMER to get FREE data migration!Transform your shop's marketing with the best in the automotive industry, Shop Marketing Pros!Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros Shop owners, are you ready to simplify your business operations? Meet 360 Payments, your one-stop solution for effortless payment processing.Imagine this—no more juggling receipts, staplers, or endless paperwork. With 360 Payments, you get everything integrated into one sleek, digital platform.Simplify payments. Streamline operations. Check out 360payments.com today!In this episode, Lucas and David are joined by Uwe Kleinschmidt, formerly of Autovitals and now with Autotech IQ. Uwe shares lessons from his upbringing in East Germany and his journey to becoming a technology leader in the automotive industry. The conversation explores the challenges and importance of a strong shop culture and process, the need to empower customers through transparent digital vehicle inspections (DVI), and the evolving role of AI in improving shop communication and operational consistency.00:00 Visit to David's Tense Shop10:01 California Gas Price Concerns14:06 Community College Enrollment Surge19:37 "Value of First-Gen Immigrant Workers"23:43 Chancellor Cole's Election Strategy30:57 Engineer Relocates to Boost US Sales36:48 "Choosing Shopware for Consistency"40:29 "Adopting Carolyn's Shop Success Model"45:25 Customer-Driven Sales Approach48:49 Guided Customer Research Prompts58:59 "Handle Unknown Text Links"01:00:21 "Client Portal Development Needed"01:05:53 The Curse of Knowledge in Retail
Running an Auto Repair Shop is tricky, let’s face it! If it was easy everyone would do it. Business owners can get bogged down in the processes though and it’s really important to focusing on what truly moves the needle. Understanding your profit margins is crucial for business success as is ensuring your team is engaged correctly and with purpose. Stay open to change achieve greater success by exploring new ideas and strategies. Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid. Find out more about the Workshop Whisperer - https://workshopwhisperer.com/ Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com/whisperingloudly to claim your free Workshop Success Session with the team.See omnystudio.com/listener for privacy information.
In this News Now episode from the Daily Inter Lake, we cover three big stories from across northwest Montana. Whitefish city leaders raise concerns about federal immigration enforcement after a local traffic stop involving Border Patrol agents sparks community debate. In Glacier National Park, a harrowing accident at Avalanche Gorge ends in a dramatic rescue credited to bystanders with medical training. And in Kalispell, a man faces felony charges after allegedly dismantling a firefighting helicopter he mistook for scrap. Don't miss the latest updates from around the Flathead Valley.Read more from this week's show: Whitefish rethinking its relationship with Border Patrol, officials say'Heroic efforts' of bystanders credited with saving hikers that fell in Glacier National Park gorgeAllegedly ransacking a helicopter earns Kalispell man a pair of felony chargesA big thank you to our headline sponsor for the News Now podcast, Loren's Auto Repair! They combine skill with integrity resulting in auto service & repair of the highest caliber. Discover them in Ashley Square Mall at 1309 Hwy 2 West in Kalispell Montana, or learn more at lorensauto.com. In Season 3 of Daily Inter Lake's Deep Dive podcast, we explore the devastating fire that struck the small town of Noxon, Montana. By the end of the day on February 27, 2024, three-quarters of the town's business community were wiped out. Listen to the two-part story on any audio platform you prefer, or watch the series on our YouTube channel.Visit DailyInterLake.com to stay up-to-date with the latest breaking news from the Flathead Valley and beyond. Support local journalism and please consider subscribing to us. Watch this podcast and more on our YouTube Channel. And follow us on Facebook, Instagram and X. Got a news tip, want to place an ad, or sponsor this podcast? Contact us! Subscribe to all our other DIL pods! Keep up with northwest Montana sports on Keeping Score, dig into stories with Deep Dive, and jam out to local musicians with Press Play.
MiM - S2 Episode #91 - G&T701 - POWERED BY LAUER AUTO REPAIR - July 11th, 2025 - www.GunsAndThe701.com#KeepYourPowderDryGod's BlessingsPOWERED BY LAUER AUTO REPAIR Please subscribe to the channel, share with fellow Patriots, and watch GUNS & The 701 every Wednesday evening!!!Guns & The 701 on Mitchell in The Morning on KFYR 550 AM Radio - Every FRIDAY Morning at 7:15am mst/8:15am cst!!!Also on iHeart.com - Tune in and get the latest updates on the 2nd Amendment, North Dakota, and more!!!iHeart.com Link:https://www.iheart.com/podcast/269-gunsandthe701Email:GUNS@GunsAndThe701.comCommieTube Channel -/ @gunsandthe701RUMBLE -https://rumble.com/c/GunsAndThe701NEW Facist-Book Page - Gat701https://www.facebook.com/profile.php?id=61567130176937X -https://twitter.com/gunsandthe701
Get registered for the ASTA Expo 2025 at the Raleigh Convention Center: https://geni.us/ASTA2025 Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEDon't miss an upcoming event with The Institute: https://geni.us/InstituteEvents2025Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://info.shop-ware.com/profitabilityMake sure you mention: CTISUMMER to get FREE data migration!Transform your shop's marketing with the best in the automotive industry, Shop Marketing Pros!Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros Shop owners, are you ready to simplify your business operations? Meet 360 Payments, your one-stop solution for effortless payment processing.Imagine this—no more juggling receipts, staplers, or endless paperwork. With 360 Payments, you get everything integrated into one sleek, digital platform.Simplify payments. Streamline operations. Check out 360payments.com today!In this episode, Lucas and David are joined by Samantha Higdon, Kevin Rozema, and Frank Scandura for a lively discussion about shop culture. The group highlights the crucial role of structure and systems in establishing and sustaining a positive workplace environment. They also emphasize the impact of one disruptive individual on team morale and performance, sharing real-world experiences of how quickly culture can improve once a toxic influence is removed. Finally, the conversation explores the connection between strong internal culture and public perception, stressing that shops with clear values and expectations not only attract better employees but also build greater trust with their customers.00:00 "Schindler's Ongoing Legacy"05:50 "Defunct Culture Exposed"09:18 Implementing Shopware Systematically09:46 Refining Workflow and Company Culture14:09 Establishing Team Structure and Culture17:50 Misaligned Hiring Risks Culture20:04 Workplace Challenges for Technicians24:45 Unmet Expectations Ruin Cultures27:08 Shifting Focus for Profitability31:34 Guiding Aspiring Automotive Careers35:48 Mandatory Quarterly Education Benefits39:58 Stop Temporary Fixes, Solve Core Issues41:41 "Unhealthy Dynamics and Letting Go"44:56 Toxic Leadership Dynamics47:24 Shop Manager's Crucial Role51:53 Promoting Continuous Automotive Education55:17 "Adaptability: Embrace Change"
In the chamber for the show: Gun sales for June 2025/Luth-AR title sponsor for Sturgis gun rally/July, zoom month for deer antler growth/Basic 3 gun battery for North Dakota/JDs first attempt at rattle can gun camo/Happy ending chronicle. Thanks for your support! Team GAT701.
If you're holding on too tight to your auto repair shop, afraid to step away, this is your wake-up call. Burnout, guilt, fear of chaos, and control issues are draining your energy and stalling your growth. In this episode, Rick White explains why unplugging isn't a break—it's a strategic move every shop owner needs to make. You'll learn the real cost of staying too plugged in and get a five-step framework to start building rest into your routine—without losing control of your business. Want better clarity, stronger leadership, and a team that steps up? It all starts when you unplug.
Most shop owners don't think about marketing when things are going great, but wait until the car count drops or the phones go quiet. That's when the panic hits, and all eyes turn to marketing. But what if your shop's struggles aren't about marketing at all?In this episode, I sit down with Daniel Burkholder from Body Shop Marketing to explore a lesser-known aspect of the collision industry. Daniel's been in this world since he was a kid, growing up in the family's body shop, and now he's on the frontlines helping collision shop owners navigate a changing landscape.We talk about what a Direct Repair Program (DRP) is, how it affects a shop's autonomy, and why relying on insurance companies for car count is a dangerous game. You'll hear how customer behavior is shifting even with DRPs in play and how shops that aren't actively marketing are gambling with their future.This episode is loaded with insights about the customer journey in the collision space, the rising importance of Google search, the power of reputation, and why the best time to market is when you don't need the work. Whether you're all mechanical or have a toe in the collision side, this is a conversation worth tuning into. This episode is sponsored by Shop Boss. You know, other shop management software makes you work, but Shop Boss works for you. AppFueled makes marketing easy. It's a CRM designed for auto repair shops with tools like segmentation, reminders, and even a call center. Don't wait, get started today at appfueled.comHow To Get In Touch With the GuestDaniel BurkholderBody Shop MarketingLagniappe (Books, Links, Other Podcasts, etc)Collision Vision Podcast by Cole StrandbergShow Notes with TimestampsHow To Get In TouchJoin The Auto Repair Marketing Mastermind Group on FacebookMeet The ProsFollow SMP on FacebookFollow SMP on InstagramGet The Ultimate Guide to Auto Repair Shop Marketing Book Email Us Podcast Questions or Topics Aftermarket Radio NetworkRemarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open DiscussionDiagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life.The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from...
Switching Shop Management Systems isn't as hard as you think! Give Shop Controller a try HEREIf your DVI isn't certified, you're losing customers! Get a FREE certification when you touch HERE!In this episode, Braxton is joined by Lee Locklear of Cutting Edge Solutions and Missy Stephens of the Auto Care Association. Missy recounts how a high school vocational instructor in Pontiac, Michigan, shared a need he had to better equip his growing class, especially with more female students enrolling. Lee responded with a substantial donation of tools and equipment, valued at around $20,000, helping to ensure students have what they need to succeed. Now, that's some GOOD NEWS!00:00 Program Faces High Demand, Needs Tools05:30 Grateful Colt Receives Surprise Aid09:14 "Incredible Generosity Impacting Education"13:23 "Community Impact Through Vocational Support"16:37 Time: The Most Valuable Gift20:25 "Join the Generosity Movement"
The Weekly Blitz is brought to you by our friends over at Shop Marketing Pros. If you want to take your shop to the next level, you need great marketing. Shop Marketing Pros does top-tier marketing for top-tier shops. Click here to learn more about Top Tier Marketing by Shop Marketing Pros and schedule a demo: https://shopmarketingpros.com/chris/Check out their podcast here: https://autorepairmarketing.captivate.fm/If you would like to join their private facebook group go here: https://www.facebook.com/groups/autorepairmarketingmastermindTo listen to more episodes, make sure and go over to iTunes and or Spotify. Don't forget to rate and review us!...
The Weekly Blitz is brought to you by our friends over at Shop Marketing Pros. If you want to take your shop to the next level, you need great marketing. Shop Marketing Pros does top-tier marketing for top-tier shops. Click here to learn more about Top Tier Marketing by Shop Marketing Pros and schedule a demo: https://shopmarketingpros.com/chris/Check out their podcast here: https://autorepairmarketing.captivate.fm/If you would like to join their private facebook group go here: https://www.facebook.com/groups/autorepairmarketingmastermindTo listen to more episodes, make sure and go over to iTunes and or Spotify. Don't forget to rate and review us!...
In this episode of News Now from the Daily Inter Lake, reporter Taylor Inman covers three major stories from around the region. In northern Idaho, a shocking attack left two firefighters dead and one injured after a transient man set a wildfire and opened fire on first responders. In the Flathead, the Bigfork Fire Department executed a dramatic rope rescue after a vehicle plunged 400 feet down Jewel Basin Road. And Montana Fish, Wildlife and Parks is increasing whitetail harvest quotas in the Flathead Valley in response to the spread of chronic wasting disease, marking a new chapter in the state's wildlife management strategy.This week's stories were written by Associated Press reporters Manuel Valdes and Lindsey Wasson, as well Daily Inter Lake reporters Jack Underhill and Taylor Inman.A big thank you to our headline sponsor for the News Now podcast, Loren's Auto Repair! They combine skill with integrity resulting in auto service & repair of the highest caliber. Discover them in Ashley Square Mall at 1309 Hwy 2 West in Kalispell Montana, or learn more at lorensauto.com. In Season 3 of Daily Inter Lake's Deep Dive podcast, we explore the devastating fire that struck the small town of Noxon, Montana. By the end of the day on February 27, 2024, three-quarters of the town's business community were wiped out. Listen to the two-part story on any audio platform you prefer, or watch the series on our YouTube channel.Visit DailyInterLake.com to stay up-to-date with the latest breaking news from the Flathead Valley and beyond. Support local journalism and please consider subscribing to us. Watch this podcast and more on our YouTube Channel. And follow us on Facebook, Instagram and X. Got a news tip, want to place an ad, or sponsor this podcast? Contact us! Subscribe to all our other DIL pods! Keep up with northwest Montana sports on Keeping Score, dig into stories with Deep Dive, and jam out to local musicians with Press Play.
All American Outdoor Show - G&T701 - Episode #149 - POWERED BY LAUER AUTO REPAIR - July 2nd 2025 - www.GunsAndThe701.comIn the chamber for the stream
In this episode of Just ONE Thing, Rick White from 180BIZ breaks down a surprisingly powerful concept from The One Minute Manager Meets the Monkey—the idea that the "monkey" isn't the problem itself, but the next move. Rick shares real-world insights about how problems get passed around in the workplace and how to stop taking on other people's monkeys. Learn about the "1-3-1 Rule" to keep your team thinking critically, the four key rules of monkey management, and how to build a culture of ownership and accountability—without feeling overwhelmed by everyone else's problems. Whether you're a shop owner, team leader, or just someone trying to get your day back, this episode offers clear and actionable advice to help you protect your time, empower your team, and regain control of your workflow.
Thanks to our Partners, App Fueled and Shop BossWhen car count dips and phones go quiet, the first call most shop owners make is to their marketing company. But what if the issue isn't the marketing at all?In this episode, I sit down with Stan Stokes, creator of GuestX, to talk about a problem every shop owner faces but most misunderstand figuring out why leads aren't turning into customers. Stan's been deep in the world of marketing and operations for nearly two decades, and he's built a tool that shines a light on what's really happening between the phone ringing and a car showing up in your bay.We'll dig into topics like lead quality vs. lead conversion, how your service advisors might be unknowingly costing you business, the difference between perceived and actual appointments, and why the phrase “price shopper” might be more excuse than reality.This episode isn't about assigning blame. It's about owning your process, getting real insight, and making the moves that will fill your bays with the right cars and the right customers.Thanks to our Partners, App Fueled and Shop BossThis episode is sponsored by Shop Boss. You know, other shop management software makes you work, but Shop Boss works for you. Want to revolutionize your marketing? AppFueled does it all—email, text, app notifications, and even call center integration. Stop guessing and start connecting with AppFueled.comLagniappe (Books, Links, Other Podcasts, etc)Guestx.com Show Notes with TimestampsIntroduction and Sponsor Acknowledgements (00:00:01) Brian introduces the podcast, guest Stan Stokes, and thanks the sponsors.Stan's Marketing Background and Industry Evolution (00:02:12) Stan shares his marketing experience, the shift from traditional to digital, and the importance of operationalizing data.Marketing vs. Operations: Who's Responsible for Slowdowns? (00:04:19) Discussion about the misconception that marketing is always to blame when business slows down.Defining Leads and Conversion Rates (00:08:21) Stan explains the need to redefine "lead," discusses lead-to-customer conversion rates, and the importance of classifying calls.Consumer Behavior and the Myth of Price Shoppers (00:16:42) Explores why callers ask about price, the reality of “price shoppers,” and how service advisors should handle these calls.Common Service Advisor Mistakes on Calls (00:20:02) Analysis of patterns and mistakes service advisors make that cause shops to lose opportunities.Traits of Top Performing Service Advisors (00:27:24) Discussion on inherent and learned traits, comfort with conflict, and what motivates high performers.Right Person, Right Seat: Importance of Fit (00:37:24) The necessity of having the right people in the right roles and taking action when someone is a poor fit.Measuring and Improving Performance with Guest X (00:40:36) How Guest X helps shop owners measure booking rates, arrival rates, and process compliance.Daily Notifications and Actionable Insights (00:45:09) Description of the daily report Guest X sends, enabling proactive follow-up and process improvement.Perceived vs. Actual Appointments (00:48:25) The difference between real and “perceived” appointments, and why clear commitments matter.Controlling the Conversation and Listening Skills...
Revv is transforming one of America's most traditional industries with AI-powered technology that helps auto repair shops navigate the complexity of modern vehicles. With over $33 million in funding and explosive growth from 2 to 75+ employees in just 24 months, Revv has found product-market fit in a massive, underserved market. In this episode of Category Visionaries, we sat down with Adi Bathla, CEO and Co-Founder of Revv, to explore how he built an AI platform that's revolutionizing auto repair workflows and compressing sales cycles from 21 days to just 3 days. Topics Discussed: Revv's origin story and Adi's path from NASA award winner to auto industry entrepreneur The regulatory catalyst driving massive industry transformation (government-mandated automatic emergency braking by 2029) How modern cars evolved from mechanical devices to "computers on wheels" requiring specialized repair knowledge The challenge of acquiring first customers in a traditionally offline, relationship-driven industry Revv's approach to integrating with existing shop workflows rather than forcing adoption of new platforms The intense transition from founder-led sales to scalable go-to-market systems Building a mathematical rebuild of their sales process that compressed cycles from 21 days to 3 days Scaling from onboarding 20 shops per month to over 100 shops per month in just 12 months GTM Lessons For B2B Founders: Meet customers where they are, not where you want them to be: Adi learned early that success in offline industries requires deep integration with existing workflows rather than forcing behavioral change. "Meeting an offline industry user where they are in their workflow rather than asking them to move towards your way of doing things" became a core thesis. Revv integrates with shops' existing scanning tools and estimatics software, running in the background to provide insights without disrupting established processes. B2B founders entering traditional industries should prioritize workflow integration over user interface innovation. Leverage regulatory triggers as market catalysts: Revv's timing was driven by government regulation mandating automatic emergency braking in all vehicles by 2029, which accelerated the adoption of advanced driver assistance systems across the vehicle fleet. This created an acute pain point as repair shops struggled to service increasingly complex technology. Adi explained, "The best birthplace of startups is when there is a government regulation or a functional change or net new technology that didn't exist before." B2B founders should identify regulatory shifts in their target markets and align their product development with compliance deadlines. Embrace the pain of rebuilding your go-to-market repeatedly: As Revv scaled, Adi made the difficult decision to completely rebuild their sales process multiple times. "There's no shame in admitting that what worked from the 0 to 5 journey is going to not work for the 5 to 25," he explained. The company rebuilt their entire sales motion to compress cycles from 21 days to under 3 days by redefining customer personas, creating targeted talk tracks, and engineering demos that immediately showcase ROI. B2B founders must be willing to tear down and rebuild successful systems as they scale. Focus on value propositions that drive immediate business impact: Revv succeeds because it promises both revenue generation and liability protection - compelling value propositions for shop owners. Their demos pull actual repair data from prospects' systems and show concrete ROI numbers, leading to a 60%+ demo-to-close rate. Rather than selling on features or efficiency gains, they demonstrate how their platform directly impacts the bottom line and reduces legal risk. B2B founders should anchor their value propositions on measurable business outcomes rather than product capabilities. Double down on unsexy, fragmented markets: The auto repair industry represents 400,000 businesses in the US alone, with 80% still operating as independent shops. While consolidation exists, the fragmented nature creates massive opportunity for horizontal solutions. Adi noted, "The more unsexy the industry, the more rich I think they are." These markets often lack sophisticated software solutions and have customers starved for technology that genuinely solves their problems. B2B founders should consider overlooked industries where technology adoption has lagged behind actual business needs. // Sponsors: Front Lines — We help B2B tech companies launch, manage, and grow podcasts that drive demand, awareness, and thought leadership. www.FrontLines.io The Global Talent Co. — We help tech startups find, vet, hire, pay, and retain amazing marketing talent that costs 50-70% less than the US & Europe. www.GlobalTalent.co // Don't Miss: New Podcast Series — How I Hire Senior GTM leaders share the tactical hiring frameworks they use to build winning revenue teams. Hosted by Andy Mowat, who scaled 4 unicorns from $10M to $100M+ ARR and launched Whispered to help executives find their next role. Subscribe here: https://open.spotify.com/show/53yCHlPfLSMFimtv0riPyM
A Jeep ended up in the Flathead River after a driver got too close to the edge at a fishing access site. No injuries were reported, but officials warn these “simple mistakes” can carry big risks. We had boots on the ground as crews fished the Jeep out of the river, check out our footage of the scene on our YouTube channel.Read full story by Daily Inter Lake reporter Jack Underhill.A big thank you to our headline sponsor for the News Now podcast, Loren's Auto Repair! They combine skill with integrity resulting in auto service & repair of the highest caliber. Discover them in Ashley Square Mall at 1309 Hwy 2 West in Kalispell Montana, or learn more at lorensauto.com. In Season 3 of Daily Inter Lake's Deep Dive podcast, we explore the devastating fire that struck the small town of Noxon, Montana. By the end of the day on February 27, 2024, three-quarters of the town's business community were wiped out. Listen to the two-part story on any audio platform you prefer, or watch the series on our YouTube channel.Visit DailyInterLake.com to stay up-to-date with the latest breaking news from the Flathead Valley and beyond. Support local journalism and please consider subscribing to us. Watch this podcast and more on our YouTube Channel. And follow us on Facebook, Instagram and X. Got a news tip, want to place an ad, or sponsor this podcast? Contact us! Subscribe to all our other DIL pods! Keep up with northwest Montana sports on Keeping Score, dig into stories with Deep Dive, and jam out to local musicians with Press Play.
Like the show? Show your support by using our sponsors.Promotive can help you find your dream job. Touch HERE to see open jobs.Need to update your shop systems and software? Try Tekmetric HEREIn this episode, Jeff Compton is joined by Juwan Fields, a young field service forklift mechanic seeking to transition back into the automotive industry. Juwan opens up about his dissatisfaction with the repetitive and unstimulating nature of equipment repair, contrasting it with his early passion for automotive diagnostics and electrical work. Jeff and Juwan talk about the challenges technicians face in finding fulfilling work that balances intellectual curiosity with financial stability.00:00 Career Shift: Equipment to Automotive04:43 Automotive Challenges and Reflections08:27 Job Transition: Oil Changing Experience10:38 Seasonal HVAC Job Experience15:26 Balancing Passion and Providing18:17 Choosing Stability Over Entrepreneurship20:16 "Keith Perkins: Expert Car Diagnostician"23:17 Networking with Industry Leaders27:51 "Skepticism of 'Specialty' Shops"30:33 Prefers Diagnostic Programming Over Key Work36:20 Brian Pollock's Repair Expertise38:35 "Job Satisfaction Over Money"39:59 Shop Struggles: Pay and Solutions45:40 "Aftermarket Parts: Unreliable Choice"46:34 Efficient On-Site Auto Technician Guidance52:29 Life-Changing Networking Events Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7YouTube - https://www.youtube.com/@TheJadedMechanicFacebook - https://www.facebook.com/profile.php?id=100091347564232
In this special episode of News Now, reporter Taylor Inman hits the road — literally — to capture the joy, surprise, and awe of visitors experiencing Glacier National Park's Going-to-the-Sun Road on its opening day on June 18th, 2025. From families who extended their trip to lucky travelers who scored last-minute tickets, hear what it's like to witness Glacier's alpine grandeur for the first time.Guests share stories of wildlife sightings, reservation system wins, and first impressions of Logan Pass, Lake McDonald, and Avalanche Lake. Whether you're a Glacier veteran or planning your first trip, this episode captures the magic of one of America's most iconic roads.As of July 1st, 2025, Going-to-the-Sun Road is fully open for the summer — that's all 50 miles from West Glacier to St. Mary, including Logan Pass and Rising Sun. Timed-entry vehicle reservations are still required on the West Entrance side during peak hours – that's 7 a.m. to 3 p.m. - through September 28th. No reservations are needed to enter from the east side at St. Mary. A Summer shuttle service is now running daily between Apgar and St. Mary starting July 1st. For ongoing updates on road conditions, trail access, wildlife closures, or sudden weather changes, visit the official National Park Service Glacier page at nps.gov/glac/planyourvisit — and remember to always be prepared for chilly, alpine conditions even in July.Read Taylor's full article here.A big thank you to our headline sponsor for the News Now podcast, Loren's Auto Repair! They combine skill with integrity resulting in auto service & repair of the highest caliber. Discover them in Ashley Square Mall at 1309 Hwy 2 West in Kalispell Montana, or learn more at lorensauto.com. In Season 3 of Daily Inter Lake's Deep Dive podcast, we explore the devastating fire that struck the small town of Noxon, Montana. By the end of the day on February 27, 2024, three-quarters of the town's business community were wiped out. Listen to the two-part story on any audio platform you prefer, or watch the series on our YouTube channel.Visit DailyInterLake.com to stay up-to-date with the latest breaking news from the Flathead Valley and beyond. Support local journalism and please consider subscribing to us. Watch this podcast and more on our YouTube Channel. And follow us on Facebook, Instagram and X. Got a news tip, want to place an ad, or sponsor this podcast? Contact us! Subscribe to all our other DIL pods! Keep up with northwest Montana sports on Keeping Score, dig into stories with Deep Dive, and jam out to local musicians with Press Play.
Get registered for the ASTA Expo 2025 at the Raleigh Convention Center: https://geni.us/ASTA2025 Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEDon't miss an upcoming event with The Institute: https://geni.us/InstituteEvents2025Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://info.shop-ware.com/profitabilityMake sure you mention: CTISUMMER to get FREE data migration!Transform your shop's marketing with the best in the automotive industry, Shop Marketing Pros!Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros Shop owners, are you ready to simplify your business operations? Meet 360 Payments, your one-stop solution for effortless payment processing.Imagine this—no more juggling receipts, staplers, or endless paperwork. With 360 Payments, you get everything integrated into one sleek, digital platform.Simplify payments. Streamline operations. Check out 360payments.com today!In this episode, Lucas and David are joined by Chris Luoma, owner of Jerry's Automotive in Lansing, Michigan, and his wife-to-be, Lydia. Chris shares the story of stepping into a third-generation family business during a challenging transition, modernizing the shop by implementing systems like DVIs and updated parts and labor matrices, and the impact these changes had on the team and client base. Together, the group discusses the challenges and rewards of growing a single-location business, the importance of maximizing one shop before expanding, and the realities of balancing business ownership with family life.00:00 Union Carbide Catastrophe10:19 Focused Expansion of Existing Location15:27 Avoiding Messy Boundaries18:28 Family Business Takeover Dynamics26:32 Elusive Goal of Success29:27 "Facebook Friend's Unforgettable Prank"37:11 "Diner vs. Steakhouse Costs"38:48 Expensive Restaurant Nightmare44:28 Tragic Cycle of Forgetfulness48:56 DIY SodaStream Refill Setup Hazard56:09 Antibiotic Misuse Causes Health Crisis01:01:52 Innocent Misunderstanding at Dinner Table
This week on News Now, reporter Taylor Inman is covering major updates from around Northwest Montana. Glacier Park International Airport announces a partial closure for July 2026, with limited weekend operations due to much-needed runway repairs. In Bigfork, prosecutors file a felony vehicular homicide charge after a deadly New Year's crash allegedly fueled by alcohol.Plus, the Confederated Salish and Kootenai Tribes issue a fish consumption advisory along parts of the Clark Fork, Bitterroot, and Blackfoot Rivers following confirmation of high contaminant levels. And in some good news, the Daily Inter Lake is named Montana's best daily newspaper for the second year running!Read more of this week's stories: Glacier Park International Airport to operate on limited hours over July 2026 for runway repairsWoman charged in deadly New Year's Day wreck near BigforkCSKT issues fish consumption warning for three riversDaily Inter Lake stakes claim as Montana's best newspaper!A big thank you to our headline sponsor for the News Now podcast, Loren's Auto Repair! They combine skill with integrity resulting in auto service & repair of the highest caliber. Discover them in Ashley Square Mall at 1309 Hwy 2 West in Kalispell Montana, or learn more at lorensauto.com. In Season 3 of Daily Inter Lake's Deep Dive podcast, we explore the devastating fire that struck the small town of Noxon, Montana. By the end of the day on February 27, 2024, three-quarters of the town's business community were wiped out. Listen to the two-part story on any audio platform you prefer, or watch the series on our YouTube channel.Visit DailyInterLake.com to stay up-to-date with the latest breaking news from the Flathead Valley and beyond. Support local journalism and please consider subscribing to us. Watch this podcast and more on our YouTube Channel. And follow us on Facebook, Instagram and X. Got a news tip, want to place an ad, or sponsor this podcast? Contact us! Subscribe to all our other DIL pods! Keep up with northwest Montana sports on Keeping Score, dig into stories with Deep Dive, and jam out to local musicians with Press Play.
MiM - S2 Episode #90 - G&T701 - POWERED BY LAUER AUTO REPAIR - June 27th, 2025 - www.GunsAndThe701.com#KeepYourPowderDryGod's BlessingsPOWERED BY LAUER AUTO REPAIRPlease subscribe to the channel, share with fellow Patriots, and watch GUNS & The 701 every Wednesday evening!!!Guns & The 701 on Mitchell in The Morning on KFYR 550 AM Radio - Every FRIDAY Morning at 7:15am mst/8:15am cst!!!Also on iHeart.com - Tune in and get the latest updates on the 2nd Amendment, North Dakota, and more!!!iHeart.com Link: https://www.iheart.com/podcast/269-gunsandthe701Email: GUNS@GunsAndThe701.comCommieTube Channel -/ @gunsandthe701RUMBLE - https://rumble.com/c/GunsAndThe701NEW Facist-Book Page - Gat701 https://www.facebook.com/profile.php?id=61567130176937X - https://twitter.com/gunsandthe701
G&T701 - Episode #148 - POWERED BY LAUER AUTO REPAIR - June 25th 2025 - www.GunsAndThe701.comIn the chamber for the stream
In this episode of Just ONE Thing, Rick White dives into the role of AI in auto repair shops—why some shop owners fear it, how it's already changing the game, and how to start using it as a powerful tool instead of avoiding it. Whether you're an owner, advisor, or tech, this episode shows how AI can help you work smarter without replacing the human touch.
If you've ever felt like your Google Ads were rockin' one month and dead the next, you're not crazy, and you're not alone. In this episode, I'm joined by two of my favorite people, our COO, Hallie Wasinger, and lead CSM, Danni Marks, as we unpack the wild ride that is Google Ads.This isn't a blame game or finger-pointing session. It's an honest, behind-the-scenes look at what happens when ad performance drops, whether it's caused by us making strategic changes or Google flipping switches behind the curtain. From the algorithm updates that wrecked March 2024 to the subtle behavioral shifts we're seeing now in 2025, we cover it all.You'll hear why turning off your ads when things get tough might be the worst move, how Local Services Ads (LSA) are stepping in to fill the gap, and why online scheduling isn't just convenient, it's essential. We'll even dig into how your website content and your service advisors' phone skills could be the hidden heroes or villains in your marketing success.This episode is sponsored by Shop Boss. Shop Management software that works the way you need it to right out of the box. Are you ready to convert clients to members? App Fueled specializes in creating custom apps tailored specifically for auto repair businesses. Build client loyalty. Get started today with your own customer loyalty app. Visit Appfueled.comLagniappe (Books, Links, Other Podcasts, etc)GOOGLE LOCAL SERVICES ADSGoogle's Local Service Ads – Everything You Need To Know - BlogGoogle's New Local Service Ads: What Auto Repair Shops Need to KnowHaving Patience With Google Ads With Hallie WasingerPatience is Key With New Google Ads - BlogShow Notes with TimestampsHow To Get In TouchJoin The Auto Repair Marketing Mastermind Group on FacebookMeet The ProsFollow SMP on FacebookFollow SMP on InstagramGet The Ultimate Guide to Auto Repair Shop Marketing Book Email Us Podcast Questions or Topics
Bryan Robbins, Owner & Lead Instructor of Hot Rod High School, is bringing auto tech education to students at home through online lessons and take-home kits. What started during COVID now reaches homeschooled students and beyond. Bryan shares his journey of following in his dad's footsteps as a teacher, how Hot Rod High School found success, and how he pitched shops Shark Tank-style to gather funds.Check out the full video version of the podcast on YouTube!About the EpisodeHost: Jay Goninen, WrenchWay, jayg@wrenchway.comGuest: Bryan Robbins, Hot Rod High School, robbinsb6886@gmail.comSponsor: ASE - Automotive Service ExcellenceLinks & ResourcesGet notified of new episodes --> Join our email listAbout WrenchWay:For Technicians & Students: wrenchway.com/solutions/technicians/For Shops & Dealerships: wrenchway.com/solutions/shops/For Instructors: wrenchway.com/solutions/schools/Connect with us on social: Facebook Instagram X LinkedIn YouTube TikTok
Northwest Montana is packed with summer celebrations, and this episode of News Now has your ultimate July events roundup! From the 46th annual Whitefish Arts Festival to the first-ever stadium concert at Glacier Bank Park featuring Tyler Rich, and of course, the return of Under the Big Sky Festival with headliners like Wynonna Judd, Tyler Childers, and Mumford & Sons — this is the month to mark your calendars.We've also got your guide to Fourth of July parades, concerts at Home Ranch Bottoms and Sliter's Park, family fun in Polson and Ronan, the Arlee Celebration, and so much more. Whether you're in the mood for art, music, rodeo, or fireworks — we've got your plans covered.Learn more about our featured events for this week's episode:Whitefish Arts Festival on July 4-6 - https://www.whitefishartsfestival.org/Tyler Rich at Glacier Bank Park on July 11th - https://www.glacierbankpark.com/event...Outriders Present Under the Big Sky on July 18-20 - A big thank you to our headline sponsor for the News Now podcast, Loren's Auto Repair! They combine skill with integrity resulting in auto service & repair of the highest caliber. Discover them in Ashley Square Mall at 1309 Hwy 2 West in Kalispell Montana, or learn more at lorensauto.com. In Season 3 of Daily Inter Lake's Deep Dive podcast, we explore the devastating fire that struck the small town of Noxon, Montana. By the end of the day on February 27, 2024, three-quarters of the town's business community were wiped out. Listen to the two-part story on any audio platform you prefer, or watch the series on our YouTube channel.Visit DailyInterLake.com to stay up-to-date with the latest breaking news from the Flathead Valley and beyond. Support local journalism and please consider subscribing to us. Watch this podcast and more on our YouTube Channel. And follow us on Facebook, Instagram and X. Got a news tip, want to place an ad, or sponsor this podcast? Contact us! Subscribe to all our other DIL pods! Keep up with northwest Montana sports on Keeping Score, dig into stories with Deep Dive, and jam out to local musicians with Press Play.
In this episode of News Now from the Daily Inter Lake, reporter Taylor Inman breaks down three major stories making headlines across Northwest Montana. First, Governor Greg Gianforte signs a controversial new law in Evergreen aimed at cracking down on illegal hiring practices — a move supporters say will protect local workers and opponents worry may fuel immigration enforcement tensions.We also cover the sentencing of Derrick Jackson, who was handed 100 years in prison for his role in a 2022 double homicide in Bigfork. Finally, a 'No Kings' protest in downtown Kalispell sees over 2,000 participants, five arrests, and one serious injury after a pedestrian was struck during the demonstration.Read more of this week's show: Gianforte signs law cracking down on illegal hiring during stop in Evergreen | Man convicted of murder in Bigfork double homicide case given 100 years prison timeFive arrested and one injured in largely peaceful “No Kings” protest in KalispellRead more local and state coverage: A taste of home: Los Pingüinos combines traditional Mexican cuisine with fine dining techniquesGlacier National Park visitors delighted by full Sun Road openingWork A big thank you to our headline sponsor for the News Now podcast, Loren's Auto Repair! They combine skill with integrity resulting in auto service & repair of the highest caliber. Discover them in Ashley Square Mall at 1309 Hwy 2 West in Kalispell Montana, or learn more at lorensauto.com. In Season 3 of Daily Inter Lake's Deep Dive podcast, we explore the devastating fire that struck the small town of Noxon, Montana. By the end of the day on February 27, 2024, three-quarters of the town's business community were wiped out. Listen to the two-part story on any audio platform you prefer, or watch the series on our YouTube channel.Visit DailyInterLake.com to stay up-to-date with the latest breaking news from the Flathead Valley and beyond. Support local journalism and please consider subscribing to us. Watch this podcast and more on our YouTube Channel. And follow us on Facebook, Instagram and X. Got a news tip, want to place an ad, or sponsor this podcast? Contact us! Subscribe to all our other DIL pods! Keep up with northwest Montana sports on Keeping Score, dig into stories with Deep Dive, and jam out to local musicians with Press Play.
In the “tariffs the Trump administration has announced and actually put into long-term effect” category? A 25% tax on some automotive parts. In this episode, we visit an auto repair shop in Vermont where unexpected price increases are affecting business. Plus: Cities invest in revitalized waterways as recreational moneymakers and the Philly Fed reports manufacturing employment slumped in the region.Every story has an economic angle. Want some in your inbox? Subscribe to our daily or weekly newsletter.Marketplace is more than a radio show. Check out our original reporting and financial literacy content at marketplace.org — and consider making an investment in our future.
In the “tariffs the Trump administration has announced and actually put into long-term effect” category? A 25% tax on some automotive parts. In this episode, we visit an auto repair shop in Vermont where unexpected price increases are affecting business. Plus: Cities invest in revitalized waterways as recreational moneymakers and the Philly Fed reports manufacturing employment slumped in the region.Every story has an economic angle. Want some in your inbox? Subscribe to our daily or weekly newsletter.Marketplace is more than a radio show. Check out our original reporting and financial literacy content at marketplace.org — and consider making an investment in our future.
August might feel far off, but now's the time to get your marketing dialed in. Back-to-school season, college car checkups, fall event prep, it's all coming fast. Brian Walker and Caroline Legrand break down what shop owners should be doing in June to stay ahead of the game.You'll hear why now's the time to smooth out your schedule for slower months, how to build campaigns around national days (yes, even Tug of War Day), and what themes you can tap into to keep your shop top-of-mind.If you're looking for simple, practical ideas to stay ahead, fill your bays, and have a little fun doing it, this one's for you.Thank you to our friends at RepairPal for this episode. RepairPal will introduce your shop to new customers through repairpal.com, the largest site for auto repair. Learn more atRepairPal.com/shops.Are you ready to convert clients to members? App fueled specializes in creating custom apps tailored specifically for auto repair businesses. Build client loyalty. Get started today with your customer loyalty app. Visit Appfueled.comLagniappe (Books, Links, Other Podcasts, etc)August Social Media Content TopicsDays of the YearNational Calendar Show Notes with TimestampsIntroduction and Sponsor Thanks (00:00:10) Brian introduces Caroline, thanks sponsors, and sets up the episode's focus on August marketing preparation.August Marketing Overview & Back-to-School Themes (00:00:59) Discussion of August marketing, back-to-school prep, safety, community drives, and planning for fall events.Planning Ahead for August & September (00:02:15) Emphasizes planning marketing in advance, scheduling repairs for slower months, and balancing shop workload.August Monthly Themes (00:04:40) Covers National Dog Month, Happiness Happens Month, and National Back to School Month as social media topics.Back-to-School Drives & College Car Prep (00:06:05) Ideas for school supply drives, prepping college students' cars, and timing service appointments.August Weekly Observances (00:07:37) Highlights National Management Training Week and its relevance to fall conference season and staff training.Drive Sober or Get Pulled Over Campaign (00:08:24) Discusses the national safety campaign before Labor Day and ways shops can promote safe driving.National Composites Week (00:09:28) Educational opportunity to discuss vehicle materials, composites, and new trends in automotive manufacturing.National Aviation Week & Coast Guard Day (00:11:18) Ideas for local collaborations, celebrating aviation, Coast Guard, and sharing personal or community stories.Stop on Red Week & School Zone Safety (00:14:23) Promoting back-to-school safety tips, school zone awareness, and safe driving reminders.Sturgis Motorcycle Rally & International Clown Week (00:14:59) Mentions the Sturgis Rally and shares humorous stories about clowns, with ideas for lighthearted shop content.August Days of the Month Overview (00:17:01) Notes that August has fewer auto-repair-relevant days, but highlights a few for creative marketing.Worldwide Web Day (00:17:22) Encourages shops
Joel Adcock, Director of Partnerships & Business Development at Revv, joins us to talk about the growing demand for ADAS calibrations in today's vehicles. He explains how often calibrations are needed—even after basic repairs—and why prescans should be part of every job. Joel also highlights the need to better educate drivers on what ADAS is and how fast vehicle technology is changing.Check out the full video version of the podcast on YouTube!Sign Up for the ADAS Empowerment Community Group About the EpisodeHost: Jay Goninen, WrenchWay, jayg@wrenchway.comGuest: Joel Adcock, Revv, joel@revvadas.comSponsor: ASE - Automotive Service ExcellenceLinks & ResourcesGet notified of new episodes --> Join our email listAbout WrenchWay:For Technicians & Students: wrenchway.com/solutions/technicians/For Shops & Dealerships: wrenchway.com/solutions/shops/For Instructors: wrenchway.com/solutions/schools/Connect with us on social: Facebook Instagram X LinkedIn YouTube TikTok
Like the show? Show your support by using our sponsors.Promotive can help you find your dream job. Touch HERE to see open jobs.Need to update your shop systems and software? Try Tekmetric HEREIn this episode, Jeff and fellow Canadian shop owner Mike Pereira discuss industry challenges, such as the flat-rate pay system at dealerships, emphasizing how it discourages teamwork and impacts job satisfaction. Both Jeff and Mike highlight the importance of ongoing technical and business training in today's rapidly changing industry and discuss the need for better collaboration and transparency among local shop owners.00:00 Some Sports Take WAYYYY Too Long10:25 Unfair Work Distribution Observed11:50 Turn Up the Radio Solution16:02 Flat Rate Challenges in Learning22:29 Shared Experiences in the Industry30:46 "Highly Recommend Brian's Class"34:48 Valuing Time Over Money38:23 Supportive Owners Embrace Change45:26 Selective Customer Intake Strategy49:10 Evaluating Vehicle Part Quality57:10 Car Enthusiast's Euro Car Insights01:01:08 Unfair Work Conditions at Dealership01:05:20 Proactive Work Culture Insights01:08:18 Training Adjustments at Work01:18:02 Digital Tread & Rotor Measurement01:20:28 Vehicle Inspection Photo Transparency01:25:41 Trust Car Claims Carefully01:30:41 Focus on Business Skills, Not Tech Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7YouTube - https://www.youtube.com/@TheJadedMechanicFacebook - https://www.facebook.com/profile.php?id=100091347564232
Want to Start or Grow a Successful Business? Schedule a FREE 13-Point Assessment with Clay Clark Today At: www.ThrivetimeShow.com Join Clay Clark's Thrivetime Show Business Workshop!!! Learn Branding, Marketing, SEO, Sales, Workflow Design, Accounting & More. **Request Tickets & See Testimonials At: www.ThrivetimeShow.com **Request Tickets Via Text At (918) 851-0102 See the Thousands of Success Stories and Millionaires That Clay Clark Has Helped to Produce HERE: https://www.thrivetimeshow.com/testimonials/ Download A Millionaire's Guide to Become Sustainably Rich: A Step-by-Step Guide to Become a Successful Money-Generating and Time-Freedom Creating Business HERE: www.ThrivetimeShow.com/Millionaire See Thousands of Case Studies Today HERE: www.thrivetimeshow.com/does-it-work/
Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEShop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://info.shop-ware.com/profitabilityTransform your shop's marketing with the best in the automotive industry, Shop Marketing Pros!Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros Shop owners, are you ready to simplify your business operations? Meet 360 Payments, your one-stop solution for effortless payment processing.Imagine this—no more juggling receipts, staplers, or endless paperwork. With 360 Payments, you get everything integrated into one sleek, digital platform.Simplify payments. Streamline operations. Check out 360payments.com today!In this episode, Lucas and David are joined by Alexander Edwards, president of Strategic Vision. Alexander shares his expertise on consumer psychology, emphasizing the importance of truly understanding what customers value and how this impacts success in the automotive industry. The discussion covers the challenges and misconceptions around electric vehicles, including why EV adoption has faced so many hurdles in the U.S. Alexander also offers actionable advice for shop owners and service advisors, stressing the need for honesty, responsiveness, and clear communication to earn customer trust and long-term loyalty.00:00 "Consumer Hesitance on EV Adoption"08:11 "Breach of Trust in Service Choices"12:10 "Politics vs. Practicality in Environmental Policy"17:33 Chinese Auto Industry Challenges26:23 Political Predictions & Public Sentiment27:57 "Politically Driven Policy Challenges"34:21 Chinese EVs Surpass in Quality and Innovation42:09 Focus Group Shifts on U.S. Finances45:08 Innovation Crucial for U.S. Progress50:22 Overseas Hiring Reality Check56:25 Automation Threatens Gig Economy Jobs01:02:52 Respect Leads to Success
Lauren Keeton shares her inspiring story of shop ownership and how she and her husband David turned it into the life they wanted. Despite growing up in a small family-run shop and initially wanting a different career, Lauren was drawn back into the industry when David pursued his dream of opening his own shop. Lauren discusses the financial challenges, including purchasing a $1 million building, remodeling, and managing tenants. She also talks about balancing work with family life, having four children, and eventually stepping back from daily operations to enjoy a better quality of life. Lauren now also coaches other shop owners, bringing her teaching background into her new role, and discusses the importance of building connections and being willing to be vulnerable in order to grow in the industry.Use these links to check out our sponsors!Shop Fix Events UpSwell AutoOps-Steer Turnkey
Bumper to Bumper Radio, the car guys on KTAR, 92.3 FM in Phoenix, AZ, broadcast every Saturday from 11:00 am ...
Montana's water crisis worsens as Flathead Lake is projected to fall three feet below full pool by August, threatening docks and recreation access. Daily Inter Lake reporter Taylor Inman also breaks down the Montana Supreme Court's major decision to overturn 2021 abortion restrictions, reaffirming the state's constitutional right to privacy. Plus, Glacier National Park officials euthanize a food-conditioned black bear, and close part of Going-to-the-Sun Road after a second bear snags a tourist's snack. We've got the full rundown on what these stories mean to Northwest Montana.Read more from this week's show: New forecast sinks summer lake level to historic lowState Supreme Court strikes down 2021 abortion restrictionsGlacier Park officials kill one of two food-conditioned bearsA big thank you to our headline sponsor for the News Now podcast, Loren's Auto Repair! They combine skill with integrity resulting in auto service & repair of the highest caliber. Discover them in Ashley Square Mall at 1309 Hwy 2 West in Kalispell Montana, or learn more at lorensauto.com. In Season 3 of Daily Inter Lake's Deep Dive podcast, we explore the devastating fire that struck the small town of Noxon, Montana. By the end of the day on February 27, 2024, three-quarters of the town's business community were wiped out. Listen to the two-part story on any audio platform you prefer, or watch the series on our YouTube channel.Visit DailyInterLake.com to stay up-to-date with the latest breaking news from the Flathead Valley and beyond. Support local journalism and please consider subscribing to us. Watch this podcast and more on our YouTube Channel. And follow us on Facebook, Instagram and X. Got a news tip, want to place an ad, or sponsor this podcast? Contact us! Subscribe to all our other DIL pods! Keep up with northwest Montana sports on Keeping Score, dig into stories with Deep Dive, and jam out to local musicians with Press Play.
Glacier's iconic Going-to-the-Sun Road opens Monday, June 16th, but you'll need to plan ahead. We break down timed entry rules, shuttle tips, bike restrictions, and bear safety in under 5 minutes to keep your summer adventure stress-free. Complete information on timed entry vehicle reservations can be found online at https://www.nps.gov/glac/planyourvisit/vehicle-reservations.htmA big thank you to our headline sponsor for the News Now podcast, Loren's Auto Repair! They combine skill with integrity resulting in auto service & repair of the highest caliber. Discover them in Ashley Square Mall at 1309 Hwy 2 West in Kalispell Montana, or learn more at lorensauto.com. In Season 3 of Daily Inter Lake's Deep Dive podcast, we explore the devastating fire that struck the small town of Noxon, Montana. By the end of the day on February 27, 2024, three-quarters of the town's business community were wiped out. Listen to the two-part story on any audio platform you prefer, or watch the series on our YouTube channel.Visit DailyInterLake.com to stay up-to-date with the latest breaking news from the Flathead Valley and beyond. Support local journalism and please consider subscribing to us. Watch this podcast and more on our YouTube Channel. And follow us on Facebook, Instagram and X. Got a news tip, want to place an ad, or sponsor this podcast? Contact us! Subscribe to all our other DIL pods! Keep up with northwest Montana sports on Keeping Score, dig into stories with Deep Dive, and jam out to local musicians with Press Play.
The U.S. Senate has rolled back California's electric vehicle (EV) mandate — so what does that mean for tire dealers amping up their EV service business? Craig Van Batenburg has been in the hybrid and EV world for decades, and he spends his days training technicians how to safely work with high-voltage systems. Craig says tire dealers need to take the politics out of the EV conversation and focus on what really matters — caring for customers and their vehicles.
Have you ever met someone who just gets it, like, really understands what it takes to create a business people rave about? That's exactly who Brittany Hodak is. And thanks to Kim Walker, who nailed it as the host of this episode of the Auto Repair Marketing Podcast, we get to hear Brittany drop insight after insight that every shop owner needs to hear.Kim sets the stage perfectly, bringing her passion and real-world experience into the conversation. The energy between her and Brittany is electric, and the value they deliver? Next level.Brittany breaks down what it means to turn your customers into superfans, not just repeat clients, but people who shout your name from the rooftops. And let me tell you, this isn't fluffy theory. She gives real, actionable advice that hits home for our industry. From the power of storytelling to how to destroy customer apathy, this episode is packed with takeaways you can use.If you're ready to stop being just another shop and start being the shop, this one's your playbook. It's about way more than fixing cars, it's about building a brand, creating a connection, and delivering a customer experience that people can't stop talking about.Thank you to our friends at RepairPal for this episode. RepairPal will introduce your shop to new customers through repairpal.com, the largest site for auto repair. Learn more atRepairPal.com/shops.Declined repairs don't have to be lost revenue. AppFueled's call center schedules follow-up calls and equips your team with everything they need to close the deal. Get started now at appfueled.com Lagniappe (Books, Links, Other Podcasts, etc)Brittany Hodak - websiteFollow Brittany on Instagram and DM her “elevator” and she will send you her resource to help you identify areas in your shop where you can improve the customer experienceFollow Brittany on Instagram, Facebook, YouTubeShow Notes with TimestampsIntroduction (00:00:01) Introduction to the podcast, episode number, and guest, Brittany Hudak.Sponsor Acknowledgments (00:00:32) Thanking sponsors RepairPal and App Fueled, with brief sponsor messages.Vision High Tech Expo Experience (00:01:09) Kim shares her excitement about hearing Brittany speak at Vision and the impact of her talk.Brittany's Background & Customer Experience Roots (00:02:08) Brittany discusses her background, her father's influence, and her passion for customer experience.Industry Event Attendance & Community (00:03:27) Discussion about the small percentage of the industry attending events and the value of community.Brittany's Book & Super Approach (00:04:30) Introduction of Brittany's book "Creating Superfans" and the SUPER framework.Shark Tank & Notable Clients (00:04:30) Brittany's Shark Tank experience and work with high-profile clients like Dr. Pepper and Dolly Parton.Dolly Parton Stories & Imagination Library (00:06:10) Brittany shares personal stories about working with Dolly Parton and the Imagination Library.Branding & Audience Engagement (00:09:18) Kim discusses Brittany's branding, engaging presentations, and the importance of thoughtful...
Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEShop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://info.shop-ware.com/profitabilityTransform your shop's marketing with the best in the automotive industry, Shop Marketing Pros!Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros Shop owners, are you ready to simplify your business operations? Meet 360 Payments, your one-stop solution for effortless payment processing.Imagine this—no more juggling receipts, staplers, or endless paperwork. With 360 Payments, you get everything integrated into one sleek, digital platform.Simplify payments. Streamline operations. Check out 360payments.com today!In this episode, Lucas and David are joined by Ben Johnson at ETI ToolTech in San Diego. Ben shares his insights from this year's show, emphasizing the importance of industry panels that represent a range of perspectives, especially highlighting the challenges shops face with ADAS calibrations and the gap in education for shop owners and technicians. The conversation dives deep into the problems with calibration procedures, the liability and insurance risks associated with improper ADAS repairs, and the critical role that documentation and process play in protecting both shops and consumers.00:00 "Education Key to Solving Tech Issues"09:20 "Vehicle Service Info Challenges"14:44 Fleet Company Declines Repairs18:43 Blind Spot Monitoring Misalignment24:18 Insurance Lessons: Misunderstanding Umbrella Coverage27:14 Uninsured Calibration Risks34:48 Calibration Center Business Insight39:20 Shop Evolution: Adapting to Mainstream Challenges42:15 OE Statements Ensure Reimbursements51:50 Toyota's Multi-Fuel Energy Strategy57:12 Changing Mindsets Over Three Years01:01:13 Understanding Emerging Tech in Auto Repair01:04:49 Industry Collaboration Realization
Want a real marketing plan that doesn't live in your head or on a bunch of sticky notes?There's something powerful about experiencing world-class customer service firsthand and then turning around and asking, “How can I bring this level of intentionality into my shop?” That's exactly what happened when Brian and Kim Walker took a dream trip to the British Virgin Islands with close friends. What started as a much-needed vacation quickly turned into a masterclass in customer experience, delivered by locals who clearly understood the value of creating moments worth remembering.From the high-energy, fully branded Sweet Ice Willie who made them feel like family, to a rum-slinging boat captain with a loyal dog and a serious social media game, to a beach bar owner who somehow remembered names hours later in a crowd of 100 each story is a reminder that it's not always the fanciest place that leaves the biggest impact. It's the people. The vibe. The way you're made to feel.This isn't just vacation talk, it's packed with real-life takeaways for shop owners who want to stand out in a sea of sameness. You'll laugh, you'll probably want to book a trip, but more importantly, you'll walk away inspired to examine every touchpoint of your customer journey. Because at the end of the day, the experience is the marketing.Thank you to our friends at RepairPal for providing you with this episode. RepairPal's Certified Network of shops is trusted by millions of customers each month. Learn more atRepairPal.com/shops.Are you ready to convert clients to members? App Fueled specializes in creating custom apps tailored specifically for auto repair businesses. Build client loyalty. Get started today with your customer loyalty app. Visit Appfueled.comLagniappe (Books, Links, Other Podcasts, etc)Buy Back Your TimeSweet Ice Willie Taxi & Tours Rum Runner BVIPlan with the ProsShow Notes with TimestampsIntroduction to the Podcast (00:00:01) The hosts welcome listeners to the Auto Repair Marketing Podcast.Vacation Overview (00:01:05) Brian and Kim share their dream vacation in the British Virgin Islands with friends.Perception of Vacation Costs (00:01:33) Brian discusses misconceptions about the affordability of chartering a catamaran compared to other vacations.Customer Experience as Marketing (00:02:08) The hosts emphasize that customer experience is a crucial aspect of marketing for businesses.YouTube Inspiration (00:03:38) Brian shares his YouTube discovery of "The Wandering Hillbilly" and his recommendations for the trip.Sweet Ice Willy Introduction (00:04:25) The hosts discuss their anticipation of meeting Sweet Ice Willy based on recommendations.Arrival of Sweet Ice Willy (00:05:20) Kim describes the energetic and unique arrival of Sweet Ice Willy in his custom truck.Sweet Ice Willy's Branding (00:06:13) The hosts highlight Sweet Ice Willy's effective branding and his engaging personality.Customer Experience with Sweet Ice Willy (00:07:32) They recount their enjoyable ride with Sweet Ice Willy, filled with music and local insights.Social Media...
Thanks to our Partners, NAPA Auto Care and NAPA TRACS In this episode, Emily Chung, an automotive service technician with a background in psychology and business, shares her insightful journey of selling her auto repair shop. The discussion explores critical processes, motivations, and strategies for maintaining business continuity during ownership transitions. Emily emphasizes the importance of clear communication, involving staff in the sales process, and identifying key tasks and core processes that define the business's value. She offers practical advice for buyers and sellers, highlighting the need for thoughtful planning, understanding team dynamics, and managing change effectively. This episode is a must-listen for anyone considering buying or selling an automotive business. Emily Chung, former owner of AutoNiche in Markham, ON. Emily's previous episodes HERE Show Notes Watch Full Video Episode Introduction to the Episode (00:00:00) Transitioning Business Ownership (00:01:16) The Decision to Sell (00:02:42) Communicating with Employees (00:03:47) Employee Reactions and Concerns (00:04:30) Finalizing the Sale (00:06:13). Maintaining Staff Morale (00:08:12) Buyer's Approach to Staff (00:09:55) Understanding Employee Dynamics (00:10:35) Cultural Fit in Business Transitions (00:11:30) Non-Negotiable Processes (00:14:30) Challenges for New Shop Owners (00:18:53) Social Media Management (00:19:46) Importance of Hands-On Transition (00:20:39) Internal Succession Planning (00:21:40) Learning Key Processes (00:22:04) Change Management (00:22:53) Understanding Business Culture (00:24:27) Customer Engagement Strategies (00:25:01) Planning for Business Sale (00:30:51) Advice for Buyers and Sellers (00:31:10) Understanding Business Growth (00:33:40) Thanks to our Partners, NAPA Auto Care and NAPA TRACS Learn more about NAPA Auto Care and the benefits of being part of the NAPA family by visiting https://www.napaonline.com/en/auto-care NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/ Connect with the Podcast: Follow on Facebook: https://www.facebook.com/RemarkableResultsRadioPodcast/ Join Our Virtual Toastmasters Club: https://remarkableresults.biz/toastmasters Join Our Private Facebook Community: