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Chris Craig, Fixed Operations Content Owner at RockED, shares insights from his new white paper and upcoming book on technician training and leadership. He discusses the difference between an appointed leader and a true leader, understanding younger generations, and how to balance multiple personalities in the shop. Chris also highlights the importance of communication and provides tips for young technicians aspiring to be in managerial roles.View White Paper - Wired For Success: Amplifying Technician SkillsJoin the Book Waitlist - “Becoming a Better Service Professional” by Chris CraigCheck out the full live version of the podcast on YouTube!About Our Guests:Chris CraigFixed Operations Content Owner, RockEDchris.craig@rocked.usSponsor:National Institute for Automotive Service Excellence (ASE)About Our Host:Jay GoninenCo-Founder & President, WrenchWayjayg@wrenchway.com | 608.716.2122WrenchWay Resources:For Technicians & StudentsCompare & Explore Technician Pay: View salary information for automotive, diesel, and collision technicians near you at wrenchway.com/pay.Find Your Ideal Shop or Dealership: Looking for the best places to work? Discover and research the best shop or dealership for you at wrenchway.com/shops.For Shops & DealershipsHire Top Talent & Assist Schools: Connect with skilled technicians, engage with schools, and help elevate the auto and diesel industry with WrenchWay Top Shop Memberships. For Auto, Diesel, & CTE Instructors:Support Your Program & Connect with Industry: Get resources and equipment for your program and grow your industry partnerships with WrenchWay's free solutions for schools.Connect with us on social: Facebook Instagram Twitter LinkedIn YouTube TikTok
Thanks to our Partners, NAPA Auto Care, NAPA TRACS and Automotive Management Network In the fifth installment of the "Unstoppable Framework for Auto Shop Owners" series, Maryann Croce, a coach from Small Biz Vantage, shares her expertise on building resilience and effective planning for automotive professionals. Maryann emphasizes the importance of a resilient mindset, proactive planning, and continuous improvement. She offers practical tips, such as creating contingency plans and regularly assessing business processes. Maryann Croce, Small Biz Vantage. Maryann's previous episodes HERE. Show Notes Watch Full Video Episode Unstoppable Framework for Auto Shop Owners Part 1: Core Values and Vision [RR 997]: https://remarkableresults.biz/remarkable-results-radio-podcast/e997/ Unstoppable Framework for Auto Shop Owners Part 2: Mastering Your Finances [RRR 1004]: https://remarkableresults.biz/remarkable-results-radio-podcast/e1004/ Unstoppable Framework for Auto Shop Owners Part 3: Optimize Processes and Empower Your Team [RR 1012]: https://remarkableresults.biz/remarkable-results-radio-podcast/e1012/ Unstoppable Framework for Auto Shop Owners Part 4: Stay Customer Focused and Flexible [RR 1020]: https://remarkableresults.biz/remarkable-results-radio-podcast/e1020/ Here is the downloadable worksheet link: https://bit.ly/4b0Qvtw Welcome Maryann Croce (00:00:00) Building a Resilient Mindset (00:02:34) Embracing a Growth Mindset (00:04:25) Continuous Improvement (00:11:11) Creating Contingency Plans (00:12:27) Planning for the Unexpected (00:16:33) Daily Practices for Building Resilience (18:32) Creating Daily Habits (19:08) Importance of a Support Network (20:17) Key Lessons from Previous Episodes (22:31) Growth Mindset and Contingency Planning (23:49) Emotional Awareness in Leadership (26:04) Practical Application in Business (27:00) Inclusivity in Learning (28:00) Conclusion of the Series (29:04) Thanks to our Partners, NAPA Auto Care, NAPA TRACS and Automotive Management Network Learn more about NAPA Auto Care and the benefits of being part of the NAPA family by visiting https://www.napaonline.com/en/auto-care NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at...
Want to reach out to us? Want to leave a comment or review? Want to give us a suggestion or berate Anthony? Send us a text by clicking this link!Despite the challenges of unexpected fame, Father Ripperger remains steadfast in using his platform to impart wisdom and tradition, impacting many, including our own faith journeys. Discover how his teachings on raising men have reshaped perspectives and deepened understanding of traditional Catholic values.From the gritty world of a mechanic shop to the profound halls of philosophical thought, Father Ripperger's life story offers a rich tapestry of lessons learned and wisdom gained. We explore his blue-collar upbringing, where hands-on experiences and the guidance of influential mentors instilled a practical wisdom that seems rare today. Journey with us through his early discernment of a priestly vocation and the unexpected yet transformative path of education that led him to embrace philosophy and theology with passion and vigor.Our conversation ventures into fascinating territory, from the psychological nuances connecting diabolic influences and communism to the complex intersections of theology and culture. Father Ripperger shares insights on fortitude, the challenges facing contemporary priesthood, and even the provocative connections between UFOs, AI, and faith. We tackle pressing issues like immigration and cultural identity, while reflecting on historical church debates and modern societal shifts. This episode promises a thought-provoking exploration of faith, philosophy, and the world around us, offering listeners much to contemplate and engage with.Support the show********************************************************https://www.avoidingbabylon.comMerchandise: https://shop.avoidingbabylon.comLocals Community: https://avoidingbabylon.locals.comRSS Feed for Podcast Apps: https://feeds.buzzsprout.com/1987412.rssSpiritusTV: https://spiritustv.com/@avoidingbabylonOdysee: https://odysee.com/@AvoidingBabylon
Thanks to our Partner, NAPA Auto Care Join Maryann Croce in the fourth episode of the Unstoppable Framework for Auto Shop Owners series. Discover essential strategies for building trust, loyalty, and a thriving business by staying customer-focused and adaptable. Learn about gathering and acting on customer feedback, streamlining customer experiences, offering added services, building referral networks, and staying current with industry trends and training. Maryann Croce, Small Biz Vantage. Maryann's previous episodes HERE. Show Notes Watch Full Video Episode Here's the downloadable worksheet link: https://bit.ly/3Yq4S4J Unstoppable Framework for Auto Shop Owners Part 1: Core Values and Vision [RR 997]: https://remarkableresults.biz/remarkable-results-radio-podcast/e997/ Unstoppable Framework for Auto Shop Owners Part 2: Mastering Your Finances [RRR 1004]: https://remarkableresults.biz/remarkable-results-radio-podcast/e1004/ Unstoppable Framework for Auto Shop Owners Part 3: Optimize Processes and Empower Your Team [RR 1012]: https://remarkableresults.biz/remarkable-results-radio-podcast/e1012/ MACS Training Event & Trade Show, Jan 30 – Feb 1, Orlando, FL: https://macsmobileairclimate.org/ The Unstoppable Framework (00:00:41) Part Four Overview (00:02:32) Importance of Customer Feedback (00:03:22) Client Story: Sarah's Transformation (00:05:51) Building Trust through Referrals (00:08:01) Shifting Perspective on Complaints (00:09:32) Customer Experience Walkthrough (00:10:27) The Gallon of Paint Analogy (00:12:58) Uplifting Shop Environment (00:13:53) Attracting the Right Customers (00:14:53) Staying Current with Training (00:16:07) Communication Trends and Customer Preferences (00:17:01) Practical Steps for Customer Focus (00:17:03) Streamlining Customer Experience (00:18:27) Building Referral Networks (00:19:43) Staying Open to Change (00:19:46) Thriving Through Change (00:20:25) Reframing Negative Reviews (00:21:36) Focus on Customer Training (00:24:07) Thanks to our Partner, NAPA Auto Care Learn more about NAPA Auto Care and the benefits of being part of the NAPA family by visiting https://www.napaonline.com/en/auto-care Connect with the Podcast: -Follow on Facebook: https://www.facebook.com/RemarkableResultsRadioPodcast/ -Join Our...
Brandon Ludwikowski, Co-Owner of Midwest Performance Cars, joins us to share his journey in automotive and as a flat rate technician. With strong shop leadership, a good shop fit, a positive attitude, and a desire to learn, Brandon's story is an inspiring example of what it really means to "work your way up" in the industry.View the view version of the podcast on YouTubeAbout Our Guest:Brandon LudwikowskiCo-Owner, Midwest Performance Carsbrandon@midwestperformancecars.comAbout Our Host:Jay GoninenCo-Founder & President, WrenchWayjayg@wrenchway.com | 608.716.2122WrenchWay Resources:Salary Comparison Tool - See pay information for automotive, diesel, and collision technicians near you at wrenchway.com/pay.Technicians & Students - Looking for the best shops or dealerships to work at? Check out wrenchway.com/shops.Shops & Dealerships - Want to find quality technicians, connect with schools, and support the auto and diesel industry? Learn about WrenchWay Top Shop Memberships.Auto, Diesel, or Tech Ed Instructors - Need help getting resources for your program and connecting with industry? We have free solutions for you on WrenchWay.Connect with us on social: Facebook Instagram Twitter LinkedIn YouTube TikTok
Thanks to our Partner, NAPA Auto Care Focusing on the third part of a five-part 'Unstoppable Framework for Auto Shop Owners' series, Maryann Croce discusses strategies for optimizing processes and empowering teams. Mary Ann shares insights from her coaching experiences, including a case study of a client named Steve, who overcame burnout by streamlining operations and delegating tasks. The episode emphasizes the importance of continuous improvement, setting boundaries, and fostering a supportive team environment for business success. Maryann, Small Biz Vantage. Maryann's previous episodes HERE. Show Notes Watch Full Video Episode Here's the link to the fillable download: https://bit.ly/409jaZV Unstoppable Framework for Auto Shop Owners Part 1: Core Values and Vision [RR 997]: https://remarkableresults.biz/remarkable-results-radio-podcast/e997/ Unstoppable Framework for Auto Shop Owners Part 2: Mastering Your Finances [RRR 1004]: https://remarkableresults.biz/remarkable-results-radio-podcast/e1004/ Unstoppable Framework Overview (00:01:12) The Goal of the Framework (00:02:13) Steve's Story: The Doing It All Trap (00:04:37) Creating Standard Operating Procedures (00:05:46) Impact of Delegation on Business and Life (00:08:30) Importance of Accountability (00:10:46) Steps for Creating SOPs (00:12:51) Encouraging Team Autonomy (00:16:13) Structured Onboarding and Continuous Learning (00:18:27) Feedback Loops and Open Communication (00:19:39) The Business Control Dilemma (00:20:38) Small Wins Matter (00:20:51) Breaking the Micromanagement Cycle (00:21:53) Setting Boundaries for Well-being (00:23:44) The Importance of Personal Time (00:24:42) Final Thoughts on Business Growth (00:25:42) Continuous Improvement Mindset (00:26:52) Thanks to our Partner, NAPA Auto Care Learn more about NAPA Auto Care and the benefits of being part of the NAPA family by visiting https://www.napaonline.com/en/auto-care Connect with the Podcast: -Follow on Facebook: https://www.facebook.com/RemarkableResultsRadioPodcast/ -Join Our Virtual Toastmasters Club: https://remarkableresults.biz/toastmasters -Join Our Private Facebook Community: https://www.facebook.com/groups/1734687266778976 -Subscribe on YouTube:
Thanks to our sponsor Promotive! Find your dream job today: gopromotive.com/jeff Cecil Bullard is the Founder and CEO of The Institute For Automotive Business Excellence. Cecil discusses the financial challenges repair shops face, particularly customer resistance to pay for necessary repairs. He emphasizes maintaining integrity and communication when presenting repair value to customers. Cecil also highlights the internal issues within shops, such as poor dispatch processes and the need for better technician productivity.00:00 Building value to preempt customer questions efficiently.10:11 Prefer familiar car history over uncertain POS.14:11 Customer decides; techs estimate repairs without bias.16:47 Trust and culture are crucial for business success.25:02 Mindset shapes business practices and customer perception.28:37 Don't discount tickets; keep value tangible.33:46 Cut pay; don't expect productivity improvement.37:17 Streamline processes, improve efficiency, and ensure timely resources.44:22 Scared customers might reject recommended car repairs.49:31 Customer insists on fixing a beloved car.58:06 Transition involves losing customers and attracting new clientele.58:48 Fish where salmon are, use appropriate bait.01:08:11 Avoid "no" to win sales conversations.01:10:30 Prioritize fair treatment to retain skilled techs.01:14:49 Please provide the text that needs summarizing. Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7YouTube - https://www.youtube.com/@TheJadedMechanicFacebook - https://www.facebook.com/profile.php?id=100091347564232
One of the most closely watched congressional races of the 2024 election happened here in Washington State, with Democrat Marie Gluesenkamp Perez facing off once again against Donald Trump-endorsed Republican Joe Kent. The district went for Trump in the presidential race, but held on to the Auto Shop owner-turned-Congresswoman for another term.And she's here to talk about the win, what Democrats can learn from it, and her legislative priorities in office. Thank you to the supporters of KUOW, you help make this show possible! If you want to help out, go to kuow.org/donate/soundsidenotes Soundside is a production of KUOW in Seattle, a proud member of the NPR Network. GUEST: Representative Marie Gluesenkamp Perez RELATED LINKS: Gluesenkamp Perez, Golden Introduce Bill to Establish Bipartisan Electoral Reform Select Committee US Rep. Marie Gluesenkamp Perez on what her win means and what comes next - OPB Marie Gluesenkamp Perez Wants Fellow Democrats to Look in the Mirror - The New York Times She won in a red district. Her blunt message to fellow Dems | CNN Politics See omnystudio.com/listener for privacy information.
Thanks to our Partner, NAPA Auto Care Part 2 of the "Unstoppable" series, the episode focuses on "Mastering Your Finances." Maryann Croce emphasizes the importance of understanding financial statements, calculating profit margins, and managing cash flow. She shares practical advice on building financial reserves and separating personal and business finances. The conversation aims to empower shop owners with financial literacy, enabling them to make informed decisions and ensure business sustainability. Maryann, Small Biz Vantage. Maryann's previous episodes HERE. Show Notes Watch Full Video Episode Unstoppable Framework for Auto Shop Owners Part 1: Core Values and Vision [RR 997]: https://remarkableresults.biz/remarkable-results-radio-podcast/e997/ Here is the link to the worksheet for Episode 2: Mastering Your Finances https://bit.ly/3BBCOnb Mastering Your Finances (00:01:19) Understanding Financials (00:02:10) Importance of Healthy Profits (00:03:24) Mastering Financial Dashboard (00:05:04) Calculating Profit Margins (00:07:02) Industry Benchmarking (00:09:11) Understanding True Profit (00:10:08) Cash Flow Management (00:12:42) Personal Story on Cash Flow (00:13:49) Invoicing Best Practices (00:17:51) Emotional Aspects of Money (00:19:45) Cash Flow Management (00:20:02) Expense Control Strategies (00:21:06) Personal vs. Business Accounts (00:22:16) Normalizing Profit and Loss Statements (00:22:18) Building Financial Reserves (00:24:21) Cash Reserve Calculation (00:25:36) Strategic Decision-Making (00:26:28) Financial Literacy Development (00:28:45) Learning Financial Concepts (00:30:09) Building Cash Flow Confidence (00:31:20) Encouragement to Seek Help (00:32:21) Thanks to our Partner, NAPA Auto Care Learn more about NAPA Auto Care and the benefits of being part of the NAPA family by visiting https://www.napaonline.com/en/auto-care Connect with the Podcast: -Follow on Facebook:
Thanks to our Partners, AAPEX, NAPA TRACS, and Automotive Management Network This 'Unstoppable Framework' is designed to help auto shop owners enhance their business operations and achieve a better work-life balance. Maryann Croce emphasizes the importance of defining core values and vision, which serve as guiding principles and a roadmap for the business. The discussion highlights how these foundational elements foster consistency, build trust with customers, and create a positive team culture. Maryann, Small Biz Vantage. Maryann's previous episodes HERE. Show Notes Watch Full Video Episode Worksheet for Episode 1 Core Values and Vision https://bit.ly/47KwENK Overview of the Unstoppable Framework (00:00:20) Core Values and Vision (00:01:06) Three-Day Weekend System (00:02:20) Defining Core Values (00:04:42) The Importance of Consistency (00:08:36) Team Culture and Trust (00:09:51) Vision as Direction (00:15:50) Legacy and Reputation (00:16:46) Vision's Impact on Growth (00:20:16) The Why Behind Actions (00:24:24) Customizing Success (00:25:38) Support and Resources (00:26:24) Thanks to our Partners, AAPEX, NAPA TRACS, and Automotive Management Network Set your sights on Las Vegas in 2024. Mark your calendar now … November 5th-7th, 2024. AAPEX - Now more than ever. And don't miss the next free AAPEX webinar. Register now at http://AAPEXSHOW.COM/WEBINAR NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/ Get ready to grow your business with the Automotive Management Network: Find on the Web at http://AftermarketManagementNetwork.com for information that can help you move your business ahead and for the free and informative http://LaborRateTracker.com Connect with the Podcast: -The Aftermarket Radio Network: https://aftermarketradionetwork.com -Follow on Facebook: https://www.facebook.com/RemarkableResultsRadioPodcast/ -Join Our Private Facebook Community: https://www.facebook.com/groups/1734687266778976 -Join Our Virtual Toastmasters Club: https://remarkableresults.biz/toastmasters -Subscribe on YouTube: https://www.youtube.com/carmcapriotto -Follow on LinkedIn: https://www.linkedin.com/in/carmcapriotto/ -Follow on Instagram: https://www.instagram.com/remarkableresultsradiopodcast/ -Follow on X:
Archer72 rambles about an experience in a Wal-Mart oil change shop, and a positive interaction with a customer there.
Archer72 rambles about an experience in a Wal-Mart oil change shop, and a positive interaction with a customer there.
Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEShop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://info.shop-ware.com/profitabilityUtilize the fastest and easiest way to look up and order parts and tires with PartsTech absolutely free.Click here to get started: https://geni.us/PartsTechTransform your shop's marketing with the best in the automotive industry, Shop Marketing Pros! Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros In this episode, Lucas and David are joined by Mike Carrillo, CEO, and Lex Sellers, Head of Customer Success and Operations Manager of autoshopfollowup.com from the Sunrise Automotive Training & Expo (https://www.trainingexpoaz.com/). Lucas humorously recounts an incident involving David spilling Mountain Dew during a recording session, which was caught on video. They delve into the challenges of customer interactions and the importance of follow-up strategies in the auto repair industry. Additionally, the hosts and guests share intriguing stories about surprising finds in car trunks, from personal belongings to illicit items.00:00 Mountain Dew mishap causes laughter and mess.09:36 Encourage visiting shop in town, emphasizing twang.15:49 Awful car delivery ends in tragic dog incident.21:25 Feedback varies, escalations often seem inconsequential.21:58 Customer complaints about air freshener usage.30:48 Dad and I visit a mysterious room.34:44 Police officer in car wreck found drugs.38:20 Customer left without paying, truck hidden, sheriff called.43:27 Disagreement over blue substance at work.51:09 Upset about sharing info, denies selling anything.59:18 Rant about customer's $50 air filter complaint.01:01:48 Driving slowly to avoid other people, disliking traffic.01:07:25 Childhood curiosity about truckers and road rage.01:10:59 Let the cats be and leave them.
To keep up with Tracy Valenta, you're going to need to step up. At 84, Tracy is still the ultimate salesman. On Episode 231, Tracy shares highlights covering the racing years with the Party Ice team. Tracy was inducted in the Off Road Motorsports Hall of Fame in 2016. Tracy is why we say; legends live at ORMHOF.org. Be sure to tune in on your favorite podcast app.4:20 – I bought a '32 Ford for 50 bucks and was able to rebuild it in Auto Shop 12:34 – I went to Scott McKenzie and said, “ If I could get Rick Mears to drive for me, would you put together a car for me?” 17:01 – There are so many fish in the little bay right at the Bay of LA, I've never seen so many fish in my life 20:26 – I bought 1000 seats altogether and sold them at cost just to help Mickey get people interested29:33 – I felt like I had made it at the Coliseum, Phoenix was big!Special thanks to ORMHOF.org for support and sponsorship of this podcast.Be sure to listen on your favorite podcast app. Support the show
The Weekly Blitz is brought to you by our friends over at Shop Marketing Pros. If you want to take your shop to the next level, you need great marketing. Shop Marketing Pros does top-tier marketing for top-tier shops. Click here to learn more about Top Tier Marketing by Shop Marketing Pros and schedule a demo:https://shopmarketingpros.com/chris/Check out their podcast here: https://autorepairmarketing.captivate.fm/If you would like to join their private Facebook group go here: https://www.facebook.com/groups/autorepairmarketingmastermindIn this episode, Coach Chris Cotton from Auto Fix Auto Shop Coaching delves into a range of strategies designed to help auto repair shop owners elevate their business operations through the implementation of the "Profit First" methodology. This approach is centered around the critical aspects of cash flow management, profitability enhancement, and the adoption of effective financial practices. Chris underscores the significance of establishing separate accounts specifically for profit, taxes, and operating expenses to ensure a clear and organized financial structure. He also highlights the necessity of having supportive financial partners, such as banks and accountants, who can provide valuable guidance and support.Furthermore, Chris encourages shop owners to take proactive steps towards improving their financial health by engaging with educational resources, such as watching a webinar or seeking additional guidance tailored to their specific needs. This episode is proudly sponsored by Shop Marketing Pros, a company dedicated to providing specialized marketing strategies aimed at boosting the visibility and success of auto repair shops. Through their sponsorship, Shop Marketing Pros underscores their commitment to supporting the growth and development of businesses within the auto repair industry.Introduction to the Episode (00:00:04)Coach Chris Cotton introduces the podcast and its focus on auto repair business strategies.Importance of Profit First (00:01:01)Chris discusses the significance of adopting the Profit First mentality for auto repair businesses.Webinar Promotion (00:02:20)Information about an upcoming webinar on implementing the Profit First system is provided.Understanding Cash Flow (00:03:24)The necessity of managing cash flow for successful auto repair operations is emphasized.Challenges with Traditional Accounting (00:04:35)Critique of traditional accounting methods and their inadequacy for auto repair shops.Profit First Methodology Explained (00:05:46)Overview of the Profit First approach and its application in the auto repair industry.Setting Up Separate Accounts (00:06:58)The importance of establishing separate accounts for profit, taxes, and expenses is discussed.Bank and Accountant Collaboration (00:08:02)Challenges in getting banks and accountants on board with the Profit First system are explored.Incorporating Dave Ramsey's Principles (00:10:16)Integration of financial control principles from Dave Ramsey is highlighted for better financial management.Results of Implementing the System (00:11:27)The positive outcomes of using the auto shop profits and cash flow system are outlined.Call to Action (00:14:44)Chris encourages listeners to take proactive steps in managing their shop's finances...
The Weekly Blitz is brought to you by our friends over at Shop Marketing Pros. If you want to take your shop to the next level, you need great marketing. Shop Marketing Pros does top-tier marketing for top-tier shops. Click here to learn more about Top Tier Marketing by Shop Marketing Pros and schedule a demo:https://shopmarketingpros.com/chris/Check out their podcast here: https://autorepairmarketing.captivate.fm/If you would like to join their private Facebook group go here: https://www.facebook.com/groups/autorepairmarketingmastermindIn this episode, Coach Chris Cotton from Auto Fix Auto Shop Coaching delves into a range of strategies designed to help auto repair shop owners elevate their business operations through the implementation of the "Profit First" methodology. This approach is centered around the critical aspects of cash flow management, profitability enhancement, and the adoption of effective financial practices. Chris underscores the significance of establishing separate accounts specifically for profit, taxes, and operating expenses to ensure a clear and organized financial structure. He also highlights the necessity of having supportive financial partners, such as banks and accountants, who can provide valuable guidance and support.Furthermore, Chris encourages shop owners to take proactive steps towards improving their financial health by engaging with educational resources, such as watching a webinar or seeking additional guidance tailored to their specific needs. This episode is proudly sponsored by Shop Marketing Pros, a company dedicated to providing specialized marketing strategies aimed at boosting the visibility and success of auto repair shops. Through their sponsorship, Shop Marketing Pros underscores their commitment to supporting the growth and development of businesses within the auto repair industry.Introduction to the Episode (00:00:04)Coach Chris Cotton introduces the podcast and its focus on auto repair business strategies.Importance of Profit First (00:01:01)Chris discusses the significance of adopting the Profit First mentality for auto repair businesses.Webinar Promotion (00:02:20)Information about an upcoming webinar on implementing the Profit First system is provided.Understanding Cash Flow (00:03:24)The necessity of managing cash flow for successful auto repair operations is emphasized.Challenges with Traditional Accounting (00:04:35)Critique of traditional accounting methods and their inadequacy for auto repair shops.Profit First Methodology Explained (00:05:46)Overview of the Profit First approach and its application in the auto repair industry.Setting Up Separate Accounts (00:06:58)The importance of establishing separate accounts for profit, taxes, and expenses is discussed.Bank and Accountant Collaboration (00:08:02)Challenges in getting banks and accountants on board with the Profit First system are explored.Incorporating Dave Ramsey's Principles (00:10:16)Integration of financial control principles from Dave Ramsey is highlighted for better financial management.Results of Implementing the System (00:11:27)The positive outcomes of using the auto shop profits and cash flow system are outlined.Call to Action (00:14:44)Chris encourages listeners to take proactive steps in managing their shop's finances...
In this episode of the LIFT Your Shop Podcast, Jennifer Hulbert, from Service Plus Automotive in Calcium, New York, shares her passion for the automotive industry and her commitment to growth and success through the application of SMART goals. She joined her family business in 2001, helping it expand from a small three-bay gas station to a 12-bay facility, with a focus on using key performance indicators (KPIs) to drive profitability and sustainability. Jennifer emphasized the importance of understanding financials, especially labor gross profit, to ensure business growth and sustainability for your auto repair shop! Contact Jennifer Hulbert: Jennifer@wearetheinstitute.com
This podcast is all about good news in the auto repair industry! Today, Frank Leutz shares about his shop's commitment to community service, detailing their collaboration with the Foothills Food Bank and Resource Center to provide free auto repairs to families in need once a quarter. He also emphasizes the culture of giving back among his technicians, who are inspired to leverage their skills for the benefit of others. Furthermore, Frank discusses future community initiatives, including an art gallery for local artists and a jazz festival, all aimed at fostering local connections and support.03:59 Small business grows through community and mistakes.08:23 The Car had a safety issue, fixed it, satisfied. Technicians give back with their skill set.10:13 Influencing positive change through youth skill-building.12:44 Create a fulfilling lifestyle by sharing skills.15:59 Frank is a community influencer, inspiring positivity.Thanks to our sponsor AutoFix Auto Shop Coaching! Schedule your free strategy session here: autofixautoshopcoaching.com
Bruce Spencer, Owner of Walt Eger's Service Center, shares his journey from corporate life to shop ownership. He emphasizes the importance of hiring a COO, living by the shop's values, fostering friendly competition among technicians, and maintaining the right level of profit transparency with his team.View the video podcast on YouTubeAbout Our Guest:Bruce SpencerOwner, Walt Eger's Service Centerbruce@walteger.comAbout Our Host:Jay GoninenCo-Founder & President, WrenchWayjayg@wrenchway.com | 608.716.2122WrenchWay Resources:Technician Compensation Tool - See automotive, diesel, and collision technician compensation in your area at wrenchway.com/pay.Technicians & Students - Looking for the best shops to work at? Check out wrenchway.com/shops.Shops & Dealerships - Want to find quality technicians and support the industry? Learn about WrenchWay Shop Memberships.Instructors - Need help getting resources and connecting with industry? We have free resources for your program. Connect with us on social: Facebook Instagram Twitter LinkedIn YouTube TikTok
The lack of affordable housing, the younger generation's tendency to adopt dogs instead of having children, and other challenges of the modern world are slowly changing employees' expectations. From the environment in the workspace to their relationship with management, what used to make an auto shop "sticky" for internal customers has evolved. Younger generations now seek workplaces that serve as their "third place," providing a sense of community and belonging beyond just a job.In this episode, Anthony Wrixon from OC Automotive and Diagnostic offers a glimpse of how the automotive industry will (should?) look in the next 30 to 40 years. Between Anthony's decision to stop for someone else and establishing his auto shop in La Habra, California, Anthony gathered dozens of tools from ATI's one-day boot camps, got coached a lot, and learned through trial and error how to build a culture that fitted both his and his internal customers' expectations.Throughout this conversation, Anthony talks about his journey in the automotive industry from internal customer to shop owner, his thoughts on making technicians feel comfortable with him as an owner yet still respecting hierarchies, and how to build healthy relationships at the workplace. Anthony also talks about the importance of establishing clear goals before starting a business, adapting to the industry's rapid changes, and much more.In This Episode, You Will Learn:Anthony talks about his first steps into the automotive industry (3:10)About how ATI's one-day boot camps helped Anthony (5:10)What kind of advice should you listen to when thinking about growing your auto shop (10:00)From internal customer to auto shop owner (14:40)How to make your auto shop sticky for younger generations (20:50)Takeaways (31:00)Connect with Anthony Wrixon:OC Automotive and DiagnosticLinkedInYouTubeInstagramLet's connect:WebsiteLinkedInFacebookEmail: info@maximumoctane.com Hosted on Acast. See acast.com/privacy for more information.
➡︎ Jubal Phone Pranks on The Jubal ShowNeed someone to feel the wrath of a Jubal Fresh character? He'll call whoever you want and prank them... so hard. It's funny. Submit yours here: https://forms.gle/mgACgtLBP3SPcyRR7======This is just a tiny piece of The Jubal Show. You can find every podcast we have, including the full show every weekday right here…➡︎ https://thejubalshow.com/podcasts======The Jubal Show is everywhere, and also these places: Website ➡︎ https://thejubalshow.com Instagram ➡︎ https://instagram.com/thejubalshow X/Twitter ➡︎ https://twitter.com/thejubalshow Tiktok ➡︎ https://www.tiktok.com/@the.jubal.show YouTube ➡︎ https://www.youtube.com/@JubalFresh See omnystudio.com/listener for privacy information.
➡︎ Jubal Phone Pranks on The Jubal ShowNeed someone to feel the wrath of a Jubal Fresh character? He'll call whoever you want and prank them... so hard. It's funny. Submit yours here: https://forms.gle/mgACgtLBP3SPcyRR7======This is just a tiny piece of The Jubal Show. You can find every podcast we have, including the full show every weekday right here…➡︎ https://thejubalshow.com/podcasts======The Jubal Show is everywhere, and also these places: Website ➡︎ https://thejubalshow.com Instagram ➡︎ https://instagram.com/thejubalshow X/Twitter ➡︎ https://twitter.com/thejubalshow Tiktok ➡︎ https://www.tiktok.com/@the.jubal.show YouTube ➡︎ https://www.youtube.com/@JubalFresh See omnystudio.com/listener for privacy information.
The owner of Go Green Auto Care installed a rainwater harvesting system almost a decade ago and has become an advocate of the sustainable practice.
Sometimes, we forget we are in people's business, not the car business. Cars are what bring people to us. - Geoff BermanIn today's episode, Geoff Berman joins us to discuss auto shop repairs' convenience in customer experience and dealing with those moments when the backstage and the front stage intersect.Throughout this episode, you'll hear Kim and Geoff's thoughts on the importance of focusing on the small things that make external customers return to your auto repair shop. They also discuss why creating seamless and stress-free experiences for clients is worth hundreds of times more than simply fixing their cars, and a crucial element some auto shop owners unbelievably forget: marketing how convenient they are!Additionally, you'll hear about the importance of involving both internal and external customers in identifying areas to improve customer experience, how to keep backstage behavior and mannerisms away from the front counter, and much more.In This Episode, You Will Learn:When backstage moments cross the front counter border (2:00)How convenient is your auto repair shop? (7:20)Do your clients know what conveniences you have for them? (15:00)Conveniences don't cost a lot of money (20:10)Make your auto shop as convenient as you can (24:50)Resources:Book: Jon Taffer - Raise the Bar: An Action-Based Method for Maximum Customer ReactionsConnect with Geoff:LinkedInEmail: gberman@autotraining.netLet's connect:WebsiteLinkedInFacebookEmail: info@maximumoctane.com Hosted on Acast. See acast.com/privacy for more information.
Welcome to another episode of the Women's Vibrancy Code podcast! Today, we explore the theme of springtime, not just as a season, but as a powerful metaphor for renewal and growth in business, relationships, and life. Joining us are the dynamic husband-and-wife team, Dr. Laura Shwaluk and Jerry Kezhaya. In the episode: Unlock the Secrets of True Freedom: Jerry and Laura share their journey to balancing multiple successful businesses with the personal freedom to take 4-5 months off each year. They reveal how you can create a business that thrives without constant oversight. Springtime Insights: Understand how to harness the energy of spring to rejuvenate and grow your ventures. Whether you're launching a new project or revitalizing an existing one, their insights will guide you through the cycles of business and personal life. Real Business Talk: Gain valuable lessons from their experience running six highly profitable businesses, including a car wash, chiropractic clinic, and various other ventures. Learn how they scaled and maintained success across different industries. Relationship & Business Synergy: Discover the secrets to maintaining a joyful and fulfilling relationship while managing business responsibilities. Jerry and Laura exemplify how personal and professional lives can complement each other. Practical Strategies: Absorb actionable advice on effective hiring practices, team building, and developing a resilient entrepreneurial mindset. Jerry and Laura's tips are designed to help you create a business that operates efficiently and profitably. Transformative Mindset: Be inspired by their stories of perseverance and positivity. Learn how adopting the right mindset and never giving up can lead to extraordinary success in both business and life. Join us for an engaging and insightful episode that will equip you with the tools to embrace every season of your business and life with confidence and vitality. Listen now and start your journey towards vibrant living and business success! About Our Guests: Dr. Laura Shwaluk & Jerry Kezhaya have a remarkable track record of owning and operating six highly profitable businesses simultaneously. They have successfully sold their multi-million-dollar Express Exterior Car Wash business and their seven-figure chiropractic clinic, NTC Health and Fitness. Currently, they own and operate The Auto Shop (since 1981) and a thriving retail shopping center, which they turned from 11% occupancy to 100%. They also own Texas Wine Posse, a venture that started as a hobby and grew into a full-fledged business with their own wine label and accessories. Their latest passions include a quarter-section ranch in Texas with a 6000-square-foot home and their Business Builders Mentor and Mastermind, where they coach business owners on achieving true freedom. Guest Website: Click Here Guest Facebook handle: Click Here Follow along with Maraya Brown: Download the Menstrual Tracker: Click here Download the Adaptogen Elixir Recipes: Click here Apply today for a free consult with Maraya to receive a personalized plan: Click here to apply Subscribe To The Women's Vibrancy Code: Women's Health And Wellness with Maraya Brown: Apple Podcast | YouTube | Spotify Connect With The Show: Facebook Page | Linkedin | Website | Tiktok | Facebook Group Make A Connection Call With Maraya Brown: Click here to book About Maraya Brown: Maraya is a Yale and Functional Medicine Trained Women's Health And Wellness Expert CNM, MSN with her undergraduate degree in marketing. She helps women feel turned on by their life, their lover and themselves. Her work online brings her 21 years of experience supporting women together in one place to co-create deep transformation, energy and passion. Maraya is the founder of this Podcast and does a great deal of work with women to expand their energy, hormones, libido, confidence and much much more. DISCLAIMER: The podcasts available on this website have been produced for informational, educational and entertainment purposes only. Listeners should take care to avoid program content which may not be suited to them. The contents of this podcast do not constitute medical or professional advice, No person listening to and/or viewing any podcast from this website should act or refrain from acting on the basis of the content of a podcast without first seeking appropriate professional advice and/or counseling, nor shall the information be used as a substitute for professional advice and/or counseling. The Women's Vibrancy Code Podcast expressly disclaims any and all liability relating to any actions taken or not taken based on any or all contents of this site. The Women's Vibrancy Code: Women's Health And Wellness w/ Maraya Brown
WrenchWay partners with Hireology to help dealerships better hire technician talent. Tiffany Czerwinski, Director of Automotive Partnerships at Hireology, discusses the impact this new partnership will have on dealership recruiting. She also addresses several challenges the automotive industry is currently facing, including talent shortages and the absence of clear career paths. Lastly, she offers dealers valuable recruiting tips you won't want to miss!View the video podcast on YouTubeAbout Our Guest:Tiffany CzerwinskiDirector of Automotive Partnerships, Hireologytczerwinski@hireology.comSponsor:Wind River PaymentsAbout Our Host:Jay GoninenCo-Founder & President, WrenchWayjayg@wrenchway.com | 608.716.2122WrenchWay Resources:Technician Compensation Tool - See automotive, diesel, and collision technician compensation in your area at wrenchway.com/pay.Technicians & Students - Looking for the best shops to work at? Check out wrenchway.com/shops.Shops & Dealerships - Want to find quality technicians and support the industry? Learn about WrenchWay Shop Memberships.Instructors - Need help getting resources and connecting with industry? We have free resources for your program. Connect with us on social: Facebook Instagram Twitter LinkedIn YouTube TikTok
New EasYoga Podcast Episode 162A - Join Gemma in this episode where she talks to special guest Andre Paradis.Andre was on the podcast last May episode 110 so its lovely to have him back on the show.Andre is a Relationship Coach, NLP Coach, Educator of Effective Communications, Published Writer, Public Speaker, Ordained Minister. He met his wife and they settled in LA where they opened AP Auto Body. He then attended a workshop called “Understanding Women”. He then studied and learned from some of the biggest relationship masters. He found a new purpose in life... The Big Calling deep inside him. He then sold his successful Auto Shop and launched Project Equinox Coaching to help men and women learn to build stronger long lasting and healthy Love relationships.You can find out more about Andre here:https://projectequinox.netEasyoga Podcast was voted #1 of the Best 15 UK Yoga Podcasts by Feedspot. Go check it out. https://blog.feedspot.com/uk_yoga_podcasts/Podcast Ad's Affiliate LinksGrab yourself a coupon code to the affiliate links below.Confused Girl LA use code 'Yogigemma' at the checkouthttps://confusedgirlinthecity.com/Zencore Yoga use code 'Yogigemma15' at the checkouthttps://zencoreyoga.com/Tovi Gifts use code 'Yogigemma10' at the checkouthttps://tovigifts.com/Have a great day and as always, let me know your thoughts by leaving a comment below also please make sure to subscribe to this podcast.Did You Know...That You Only Need To Move Your Body For 30 Minutes Per Day 3 Times Per Week To Feel Awesome And Shift That Stressed Weight.Discover The #1 Secret Which Is 100% FREE!https://www.easyoga.co.uk/accessnow100percentfreeHave a great day and as always, let me know your thoughts by leaving a comment below also please make sure to subscribe to this podcast.Connect with Gemma via her website and social platforms:Calendly Link https://calendly.com/gemmahayleyniceWebsite is : https://www.gemmanice.comSocial Platforms:Linkedin https://www.linkedin.com/in/gemmanicerelationshipcoach/Instagram - https://www.instagram.com/gemmahayleynice/Pintrest – https://www.pinterest.co.uk/GemmaHayleyNice/YouTube - https://www.youtube.com/channel/UC3AzNc6oBLzanU-MgZsd-6ATwitter – https://twitter.com/GemmaHayleyNiceEasYoga Podcast - https://link.chtbl.com/BUafvby8Insight Timer Meditation App - https://insighttimer.com/yogigemma
Rob Ward , our special guest on this edition of WrenchNation, is the visionary behind Legacy EV, serving as the company's founder and CEO. Rob's automotive enthusiasm ignited at the age of 12 when he began working at his Grandfather's Auto Shop. Over the years, he has crafted numerous classic cars, showcasing them nationwide and earning numerous accolades. With two decades of expertise in electrical construction and engineering, Rob possesses a profound knowledge of electrical systems crucial for pushing the boundaries of EV technology. Drawing from his successful entrepreneurial history, Rob established Legacy EV, steering the company's growth to a national scale. The venture has captured the attention of prominent news outlets, pioneered one of the inaugural EV kit installation curriculums, and established a widespread network of authorized installers. Notably, Legacy EV has secured over 20 distribution deals with major manufacturers, solidifying its presence in the thriving EV industry.
WBZ NewsRadio's Nichole Davis reports.
Service industry expert Chris Collins answers a question on the best approach for starting a new auto shop job. He provides insider tips on making a great first impression with empathy, listening, and being yourself. Chris explains why leading with positive energy and interest in others works better than misguided tough guy tactics. This video covers top first day advice for Service Techs, Service Writers, and any Dealership employees. Learn the right mindset to launch your automotive career. Discounted Offers for Training and Books in Description Below ⬇⬇⬇ Special Discount on Our OnDemand Training - https://bit.ly/Ondemand-Special-offer Schedule a 15-minute intro call with our team to find out how Chris Collins Signature Coaching can grow your bottom line. http://bit.ly/CCIschedule Got a question? Call us at 1-833-3-ASK-SDR Grab our best selling books for your team: Your 90-Day roadmap to your best Fixed-Ops month ever starts here: https://swiy.co/F-ln Millionaire Service Advisor also includes our 11-step Circle of Trust System: https://swiy.co/F-lq Join our Facebook Groups: For Fixed Ops -- http://bit.ly/YTfixedopsgroup For Independent Shop Owners -- http://bit.ly/YTRSOSgroup
Holmberg's Morning Sickness - Thursday February 15, 2024 Learn more about your ad choices. Visit megaphone.fm/adchoices
Holmberg's Morning Sickness - Thursday February 15, 2024 Learn more about your ad choices. Visit megaphone.fm/adchoices
Marshall Goldsmith said it first and best, "what got you here won't get you there." This premise works virtually in every aspect of life, yet in business and sports, it is remarkably accurate. Competitors (and rivals) constantly look for weaknesses in our game to exploit, take advantage of, and outperform us. Even when we are winning, we must take a moment to reflect on what can be improved. So, what can we learn from the 49ers' comeback against the Lions last week? Today, on another NFL-related episode, I'm joined by Jason Patel and Geoff Berman to analyze the Lions' meltdown at the NFC Championship against the 49ers and what we can learn from it and incorporate it into our auto repair shop's strategy. Geoff and Jason are Performance Coaches at ATI, proud owners of innovative thinking, and two of the most inspiring and compelling thought leaders in the automotive industry. Throughout this episode, you'll hear about the importance of being adaptable and innovative as a leader, understanding the consequences of your actions, and working constantly to strengthen your auto shop's weaknesses just as much as you know your competitors' weaknesses. You'll also hear Jason and Geoff's thoughts on how to build positive leadership in rough times, why you must take a step forward and recognize your failures, how to motivate your technicians, and more.In This Episode, You Will Learn: What did the Lions' meltdown teach us about growth strategies (4:20)Why adaptability is essential (9:00)The importance of being aware of our auto shop's weaknesses (13:20)What can you do to fail less next time? (16:50)Why do so many auto shops start strong and then decay? (24:30)What kind of half-time pep talk is the one you should be working on (30:00)Resources Mentioned:Book: Marshall Goldsmith - What Got You Here Won't Get You There: How Successful People Become Even More SuccessfulAndy Griffith - What It Was Was FootballAbbott and Costello - Who's On First?Connect with Geoff:LinkedInEmail: gberman@autotraining.netLet's connect:WebsiteLinkedInFacebookEmail: info@maximumoctane.com Hosted on Acast. See acast.com/privacy for more information.
In this thought-provoking episode of the Jaded Mechanic Podcast, host Jeff welcomes back OG guest Justin Porter for a candid conversation that delves into the realities of the automotive repair industry. With over 20 years of experience, Jeff reflects on the challenges and victories that come with a career in auto repair. They discuss the financial aspects of the trade, emphasizing the importance of not just technical skills but also the business acumen needed to be profitable, such as listening to Dutch and understanding the cycle of the industry. They ponder whether it is possible to reach the lower percentage of technicians who may be great individuals but fall short in technical expertise or business ownership. Join Jeff and Justin as they share their insights and anecdotes, all starting with a casual chat about fishing. Grab your favorite beverage and tune in for an engaging episode that combines professional wisdom with the camaraderie of old friends.[00:00:00] Pride and technical skills.[00:05:07] Some techs leaving the industry.[00:11:05] Burden of running the shop.[00:12:51] Gambling addiction and family dynamics.[00:18:20] Family dynamics and racing.[00:21:56] Expanding skills and career growth.[00:27:49] Dad's role in the shop.[00:29:40] Tire work and its challenges.[00:31:27] TPMS light and tire pressure.[00:33:30] TPMS implementation frustrations.[00:37:50] Heated and cooled seats.[00:43:08] Starving technicians out of industry.[00:45:09] Pay discrepancies and job expectations.[00:49:52] Technician shortage and pay.[00:53:04] Not every car at the auction is junk.[00:58:00] The bottom 50% talking.
We spoke with Julio Sanchez, Owner of Total Automotive Services in Ruskin, FL, about his shop management experience. Part two of this podcast discussion covers:[00:00:49] - Planning for the future with a family-owned business [00:03:14] - Managing shop finances and positioning your techs for success [00:05:53] - Preparing for shop growth using AutoLeap [00:08:09] - Evolving your shop services to support EVs[00:11:20] - Determining the type of shop owner you want to be AutoLeap provides a cloud-based auto repair software that helps automotive shop owners better understand, manage and grow their business — from scheduling appointments to managing technicians and generating invoices. The best auto repair shops choose AutoLeap as it helps them save time and make more money.Schedule a free AutoLeap demo: http://tinyurl.com/y6fypnybHear from AutoLeap customers: https://www.youtube.com/watch?v=r5RltSdezngLearn about Total Automotive Services: https://www.totalautomotiveservices.com/
We spoke with Julio Sanchez, Owner of Total Automotive Services in Ruskin, FL, about his shop management experience. This podcast discussion covers:[00:00:59] - Inspiration to start an auto repair business[00:03:48] - Taking a leap of faith to launch a new shop[00:05:34] - Overcoming early challenges as a shop owner[00:08:52] - Building and maintaining trust with customers[00:10:48] - Differentiating your shop from competing businesses[00:12:08] - Keeping up with industry trends and EVs/ADAS technology[00:13:58] - Training and certifying your techsAutoLeap provides a cloud-based auto repair software that helps automotive shop owners better understand, manage and grow their business — from scheduling appointments to managing technicians and generating invoices. The best auto repair shops choose AutoLeap as it helps them save time and make more money.Schedule a free AutoLeap demo: https://tinyurl.com/4stcab25Hear from AutoLeap customers: https://www.youtube.com/watch?v=r5RltSdezngLearn about Total Automotive Services: https://www.totalautomotiveservices.com/
Crazy Custom Classics is run by George Luna, who founded the Viejitos Car Club – which has chapters around the world.
On this week's episode, Isaac details his last week in Ciudad Obregón sleeping in an auto shop, finally getting his car working again, and meeting a new friend on the way to Copper Canyon. Next, he is joined by Hannah Mudge to discuss the hilarious circumstances under which they met in Kenai Fjords National Park, what her life is like as a Family Therapist, and much more. Finally, Isaac brings listeners a Travel Tip of the Week about how to properly cover your windows when overlanding.
This week, Mike and Matt enjoy an in-person podcast about their nightmare experience at the same auto shop. Then, Matt shares how he scored a great deal on new iPhones for his family and received excellent customer service at Chick-fil-A. Watch today's podcast and see how you can get 20% off with Liquid I.V.! Share and cross-promote your links, music, videos, social media, and more on one page with Solo.To Today: https://solo.to/inv/Mzc0NzQ MERCH: https://store.streamelements.com/funnybusinessen FOLLOW US Solo.To: https://solo.to/funnybusiness Facebook: https://www.facebook.com/funnybusinessentertainment Instagram: https://www.instagram.com/funnybusinessentertainment/ Twitter: https://twitter.com/funnybusinessen Twitch: https://www.twitch.tv/funnybusinessen YouTube: https://www.youtube.com/channel/UCwA7LU4-jps613RuewhWWDg/featured Note: The opinions expressed in this show are the hosts' views and not necessarily those of any business or organization. The podcast hosts are solely responsible for the content of this show. FUNNY BUSINESS A podcast where Mike and Matt share internet stories or news that should be important to you. You'll hear about strange news and personal experiences, and every once in a while, Mike will quiz Matt on some of the oddest things he can find. We'll also dive into some of our original segments, like describing some of our strangest stories, debating if soccer is more boring than golf, and even talking about our feelings, as every man should. Funny Business is a podcast run by Mike and Matt, two friends who met at college and decided to start this project during the pandemic of 2020 --- Support this podcast: https://podcasters.spotify.com/pod/show/funnybusiness/support
In this episode, Jimmy Purdy and his wife Leigh-Ann, are joined by Kristin Danner and Paul Danner. They delve into a comprehensive discussion about the pressing issues in the automotive industry, from employee compensation to charge rates for services and more. Hear how missteps, such as a relocated car fuse, can lead to substantial repair hours, showcasing car diagnostics' intricate and often underrated complexity. Also, don't miss out on hearing how the Danners have chosen to embrace a new chapter in their lives, focusing on giving back through their Scanner Danner Charities Inc. and the trials and triumphs that come with it.01:30 The Pressure of constant demands is overwhelming for Dan.05:02 Circuit main feeds had 29 volts from the relocated fuse.09:12 Teaching focused on learning and thought processes.10:38 Critics miss the point of behind-the-scenes work.13:18 Unfair comments; learned to handle negative reviews.16:26 Confusion about the negative impact on the automotive industry.19:43 Focus on your ideal clientele, not others.24:32 Balancing customer care and employee compensation struggle.27:27 Be on time or face consequences.29:29 Ensuring quality vehicle repairs and customer care.34:42 Building the right team takes time and effort.35:26 Stay in your lane and don't change.40:09 Supporting creators benefits everyone in the end.42:22 Consider choices based on true satisfaction and giving.45:30 Shop owners discounting affects technicians' income.48:50 Relieved when your wife walked into the room.
Plugging technology into your auto repair shop can improve your productivity and efficiency, reduce costs, and make your internal and external customers' lives easier IF you choose the right software. This week, I'm joined by Kirk Mize and Jesse Meddaugh to discuss the advantages and the proper use of tech in auto repair shops. Kirk is the Director of Sales at Shop Boss, the premier shop management software for independent automobile repair shops and national repair brands. Jesse is a Founding Partner at 360 Payment Solutions, a payment processor designed to add value to its partners and shorten their sales cycles. Throughout our conversation, you'll learn why specificity beats broader approaches in business every day of the week, the difference between focusing on offering the lowest price or the best customer experience, and how to choose the right software for your auto shop. We also discuss the importance of picking software that supports your business model and growth goals, why having SOPs and systems in place is so crucial, and much more.In This Episode, You Will Learn:Jack of all trades, master of none (4:10)Why you shouldn't dabble here and there and create weak branches (6:30)How to pick the right software for your auto repair shop (10:40)The importance of having SOPs and systems in place (14:10)Do everything you do in your business improves the process? (20:20)Stay in touch with your suppliers (24:20)Exploring your software tools can improve your auto shop's productivity (29:30)Connect with Kirk:LinkedInShop Boss' websiteConnect with Jesse:LinkedIn360 Payments' websiteLet's connect:WebsiteLinkedInFacebookEmail: info@maximumoctane.com Hosted on Acast. See acast.com/privacy for more information.
In this episode, Jay Goninen is joined by Mark Wilson, Co-Founder & CEO, and Sara Kerwin, Director of Marketing at WrenchWay, to discuss the unfiltered truth about WrenchWay's three-year journey in the automotive & diesel industry. The team discusses lessons they've learned, changes they'd like to see in the industry, and some hard truths that shops and dealers need to hear. Plus, they give some shoutouts to some industry all-stars. (5:48) WrenchWay's Special Limited Time Pricing(26:23) Biggest Industry Frustration(37:30) How WrenchWay Has Made a Difference(41:49) Industry All-Star Shoutouts(48:56) Future of Technician Recruiting(55:53) Projection of the Industry & WrenchWayResources:TechMission Local EventsWrenchWay Shop MembershipDownload the free WrenchWay mobile app:App StoreGoogle PlayAbout Our Host:Jay GoninenCo-Founder & President, WrenchWayjayg@wrenchway.com | 608.716.2122About Our Guests:Mark WilsonCEO & President, WrenchWaymark@wrenchway.comSara KerwinDirector of Marketing, WrenchWaysara@wrenchway.comConnect with us on social: Facebook Instagram Twitter LinkedIn YouTube TikTok
The Auto Repair Marketing Podcast features Scott Pelava, founder of the Auto Shop Owners Group (ASOG), who shares his story of how he started the group to help shop owners connect and share their experiences. Scott talks about the challenges he faced when he first started ASOG and how the group quickly grew to almost 7,000 members. He also shares a powerful story about how ASOG saved a shop owner's life. The episode highlights the importance of community and collaboration in the auto repair industry and the impact that ASOG has had on shop owners and their communities.Thank you to our friends at RepairPal for providing this episode. RepairPal's Certified Network of shops are trusted by millions of customers each month. Learn more at RepairPal.com/shops.Scott's Story and the Founding of ASOG (00:00:53 - 00:07:21) Scott shares his story of starting his own auto shop and struggling to make money. He then talks about how he founded the Auto Shop Owners Group (ASOG) after seeking help from other technicians on Facebook.Creating ASOG (00:08:25) Scott shares how he founded ASOG to connect shop owners and help them with technical aspects of business ownership.Managing ASOG (00:11:56) Scott talks about how he has managed to keep up with the changes in managing a Facebook group with the help of his team of moderators.Raising Professionalism (00:14:13) The group aims to raise the professionalism of the industry by maintaining a level of decorum and changing the industry for professionals.ASOG saves a life (00:16:23) Scott shares a story of how ASOG saved a member's life who was about to commit suicide.Impact of small businesses (00:20:26) Brian and Kim discuss the impact of small businesses on families, employees, and the community.ASOG scholarships (00:24:04) Scott talks about how ASOG started sending shop owners to training events and offering scholarships.Pre-registration (00:24:47) Scott talks about how they started doing pre-registration for their events to avoid leaving people foot in the bill for anticipated amounts.Scholarship for a shop owner in need (00:25:34) Scott talks about how they used the extra money from their event to create a scholarship for a shop owner in need, the Bunard family.ASOG Mastermind (00:29:13) Scott talks about how the ASOG Mastermind started as a group of people who wanted to do a mastermind, and how it evolved into a mentoring type thing with a leadership team made up of experienced shop owners.Feeling Defeated (00:32:52) Scott and Brian discuss their experience in a coaching group and how they felt defeated when they saw other agencies working with big companies like Coca-Cola and Walmart.Learning to Run a Business (00:34:06) Brian talks about how he learned to run his business like a business and the importance of coaching and relationships with other business owners.ASOG and Scholarship Program (00:37:11) Scott talks about how to get involved with ASOG through their Facebook page and website, as well as their scholarship program and upcoming dinner event.ResourcesWebsite - asog.siteFB group - https://www.facebook.com/groups/AutoShopOwnersGroup/FB group - https://www.facebook.com/groups/StartinganAutoRepairShop/ How To Get In Touch with Shop Marketing ProsGroup - Auto Repair Marketing...
It is known that "the tool guys" talk to each other about their jobs and the auto shops they work for. Word-of-mouth recommendations work not only for getting new customers; it also works for attracting top-tier internal customers. Attracting top talent and retaining them depends on your auto shop's culture, reputation, how clearly you set expectations, and focusing more on personality traits than technical skills when hiring. In today's episode, I'm joined by Roy Keiser to talk about culture, reputation, top talent retention, and how to build a bench in the automotive industry. Roy is a Partner at Honest Accurate Auto Service in East Colorado Springs. Part of Roy's auto shop success is due to their unique family-friendly customer experience, delivered by personnel who combine integrity with superior technical knowledge and hold each other accountable. Throughout our conversation, Roy talks about his journey into the automotive industry and how he built the reputation and culture that allowed him to form a highly competitive bench. We also talk about the importance of setting clear expectations, how to hire the right technician, and much more.In This Episode, You Will Learn:About how Roy got into the automotive industry (2:30)How to build a dream team of techs (5:00)Use your reputation to create a highly competitive bench (7:30)The importance of setting clear expectations (10:40)What should you look for in a technician (16:40)Connect with Roy:LinkedInHonest Accurate Auto Service websiteLet's connect:WebsiteLinkedInFacebookEmail: info@maximumoctane.com Hosted on Acast. See acast.com/privacy for more information.
When entering a client's data into your system, a typo costs your auto repair shop a lot more than an irritable waste of time; it also means you are leaving money on the table. It means marketing campaigns heading in the wrong direction or to the wrong person, and, needless to say, your client will feel they're not that important to you. In today's episode, I'm joined by Justin Rae, Founder and CEO at Cinch, a multi-channel marketing platform driven by customer data. Justin is a customer retention specialist who designed every tool available at Cinch with one purpose: to help service-based businesses support and reward their loyal customers, win back old ones, and reach new ones.Throughout this episode, Justin explains how Cinch works, how auto shop owners can transform their customers' data into revenue, and how crucial it is to keep a flowing conversation with your auto shop's fanbase. We also talk about the hurry in which many service advisors from the automotive industry are, which leads to expensive typos in clients' info and recommendations to enhance customer experience. Additionally, Justin talks about marketing and automation, the benefits of paying close attention to customers' data, and much more. In This Episode, You Will Learn:Are clever spellings the best option to name your business? (3:20)What service advisors in a hurry can make your auto shop lose (6:00)How do you say it? Data or data? (9:10)What's the better use for all the data at your fingertips (13:00)Why you should always keep the conversation with your fanbase flowing (18:10)Jason shares his recommendations for auto repair business owners (25:20)The advantages of automation that auto shop owners are missing (29:30)Connect with Justin:WebsiteLinkedInMENTION THIS PODCAST, and get $150 off in the monthly subscription, a $200 gift card, plus waiving the $1,000 implementation fees.Let's connect:WebsiteLinkedInFacebookEmail: info@maximumoctane.com Hosted on Acast. See acast.com/privacy for more information.
Are you ever left scratching your head why you *still* haven't found love?! Attracting all the wrong guys but have you ever looked at yourself? Andre Paradis shares with us today the secrets of how to attract and flourish in your dream relationship. And a lot of it starts with looking at the beliefs and lies our culture has taught around Polarity & Equality. Listen if you want to know how to easily tap into your feminine power to manifest anything you want in life! ◽️◽️◽️◽️◽️◽️ This video will cover: ✅ Andre's Dance background transforming into a master dating coach ✅ Why Polarity is Important in Relationships & Life ✅ The Power of Vulnerability ✅ Why Equality is Un-Natural ✅ Letting go of the Feminine Rage & Anger …and so much more! ◽️◽️◽️◽️◽️◽️ MORE ABOUT OUR GUEST: Andre Paradis, Relationship Coach, NLP Coach, Educator of Effective Communications, Published Writer, Public Speaker, Ordained Minister. Grew up in Canada, he went on a vacation in Los Angeles and was scouted and became a professional, got an agent, auditioned, and booked work that led to a life of unforgettable experiences dancing with legends including Michael Jackson, Prince, Paula Abdul, Julio Eglesias to name a few. He met his wife and they settled in LA where they opened AP Auto Body. By 2006, they had two beautiful kids. He then attended a workshop called “Understanding Women”. He then studied and learned from some of the biggest relationship masters (Dr. Pat Allen, Dr.Esther Perel, Dr. John Gray, Shantie Feldhan and Alison Armstrong). He started sharing his knowledge with friends and family. He saw that this knowledge actually helped people lead happier lives with the people they love. He found a new purpose in life... The Big Calling deep inside him. He then sold his successful Auto Shop and launched Project Equinox Coaching to help men and women learn to build stronger long lasting and healthy Love relationships. For some clients, he even officiates their wedding. ◽️◽️◽️◽️◽️◽️ GUEST'S LINKS: Andre's story: https://www.youtube.com/watch?v=33PM5ehssWM Website: www.projectequinox.net FB Page: https://www.facebook.com/Project-Equinox-272490668761/ YouTube: https://www.youtube.com/channel/UCc-n26dzlCN0dcAXgubSjGQ Instagram: @projectequinox ◽️◽️◽️◽️◽️◽️ Listen to Witchy Wellness Radio Podcast: YouTube | https://www.youtube.com/@lorencellentani iTunes | https://tinyurl.com/2e4nec5z Spotify | https://tinyurl.com/a4wxrfyb Stitcher | https://tinyurl.com/5n7nvnyp IHeartRadio | https://tinyurl.com/yc53c5rh Google Podcasts | https://tinyurl.com/3ycceamw ◽️◽️◽️◽️◽️◽️ ⬇️ More stuff you should check out ⬇️ ** 20% OFF MY TRUSTED CBD BRAND WITH CODE “WITCHY”: https://evohemp.com/ ** FREE QUIZ TO USE YOUR ANXIETY TO MANIFEST YOUR DREAMS! ** https://www.anxiousquiz.com/ ◽️◽️◽️◽️◽️◽️ SAY HI ON SOCIAL: Website: https://lorencellentani.com/ Loren's Instagram: https://www.instagram.com/lorencellentani/ YouTube: https://www.youtube.com/@lorencellentani