Podcast appearances and mentions of Madison Heights

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Best podcasts about Madison Heights

Latest podcast episodes about Madison Heights

Drew and Mike Show
Drew And Mike – December 19, 2021

Drew and Mike Show

Play Episode Listen Later Dec 20, 2021 131:05


MacGruber is back, Detroit Lions dominate, Jim Irsay's great life, AIDS, VP Kamala Em-Harris-ment, Elon Musk v. Sen. Elizabeth Karen Pocahontas Warren, Louis CK's new stand up, and too much Omicron.Marc apologizes for his garbage voice today.The Detroit Lions defeated the Arizona Cardinals. Marcus is furious that the draft is falling apart for the Lions because they certainly won't make any bad picks.Urban Meyer is a liar and an a-hole. He was really mean to Jeremy Fowler in 2010. He was really mean to Aaron Alexander in 2001. Gigi Meyer unbiasedly has her dad's back.Our old penis pal, Jamie Gagne, has finally ended his wooden weiner war.MacGruber is on Peacock and you should watch it. We now have more drops of Jeff Bezos having sex.ABNN: Antonio Brown is back, baby! Drew compares AB to Britney Spears. His Cameos game is still Hall of Fame strong.Other Sports: Carlos Correa turned down an offer from the Tigers for 10-year, $275,000,000.00. Tiger Woods and his son dressed alike and played gold together and no one thought about his cheating on Elin. LT got BUSTED and is facing felony charges, but he's trying his best. Ferris State are champions. EMU blew it. Dylan Larkin got his first hat trick. ESPN promotes a show about a fake hate crime.Triple Threat Johnny made a cameo appearance in Hard Knocks. Jim Irsay brags about all his memorabilia and Drew may have noticed some whoppers.All Drew wants for Christmas is a few more followers on Twitter to overtake Dustin Diamond.An explosion in Madison Heights slowed down a very small about of our merch deliveries.41 idiotic kids have been arrested for threats since the Oxford shooting.RFK Jr. is the king of anti-vaxxers, but requires vaccines for his personal parties.Omicron is all the rage this holiday season.We discuss AIDS. Some people are saying the fear of AIDS and fear of COVID are a bit similar.NYC is the epicenter for Omicron. Taylor Swift and Buzzfeed Christmas parties are super spreader events.VP Kamala Harris does more damage for her administration.Omicron took out SNL, it can't stop Spiderman.The White House is on fire with cool booster videos.Elon Musk vs Sen Elizabeth Karen Pocahontas Warren. According to "Lack of Joy" Reid, Elon is culturally appropriating "Karen".Jackson Mahomes is "unbothered" by everybody hating him meaning that he is quite bothered. He's the worst.Some no talent jerk took a clip out of our show (totally out of context) and made fun of us. Give them 5 stars and a terrible review.Louis CK has a new special out... on the internet only. We play a snippet.As a great judge of male companions, Jennifer Lopez has SO MUCH respect for Ben Affleck as a father.Drakeo the Ruler was murdered at the Once Upon a Time in LA Fest.Social media is dumb but we're on Facebook, Instagram and Twitter (Drew and Mike Show, Marc Fellhauer, Trudi Daniels and BranDon).

The Manuscript Academy
Live(-Recorded) Logline Workshop with Producers Eric Mofford and Keith L. Shaw

The Manuscript Academy

Play Episode Listen Later Nov 26, 2021 51:57


Join us for a free, live book-to-film event with producers Kim Williams, Edwin Stepp, and Jonathan Burkhart on Thursday, December 2, at 8pm ET / 5pm PT (introvert-friendly! We won't be able to see you). Get your FREE ticket here: https://manuscriptacademy.com/book-to-film Want to meet a Hollywood producer, director or showrunner? Consult with them about your logline and pages here: https://manuscriptacademy.com/meet-hollywood-producers We had a wonderful event with producers Eric Mofford and Keith L. Shaw, and wanted to share with you the fun of live pitching. Over the next hour, you'll hear us reading the pitches everyone shared in the text chat—and learn about how a quick loglines summary of your work, along with a great concept, can open doors for you and your book-to-film dreams. OUR PANEL: Eric Mofford is a producer, line producer and budget consultant. He has been involved in over 150 film, television and web productions as well as numerous music videos and commercials. His credits include the Emmy-winning television series 24 and the iconic indie feature, Daughters of the Dust. Recently he served as Head of Production at Lone Wolf Media overseeing documentary projects for NOVA, Nat Geo, Animal Planet, Smithsonian Channel and PBS. Previously, he served as Head of Production at Lady of the Canyon where he produced projects such as the dramatic television pilot, Finding Hope, with Chris Mulkey, James Morrison, Darby Stanchfield and Molly Quinn; and the comedy documentary, We'll Always Have Dingle, shot in Kerry County, Ireland. He also served as Head of Production at Unconventional Media, producing the Emmy-nominated award-winning documentary, Houston We Have A Problem, and the live action portions for the EA video game, Need For Speed: Undercover, with Maggie Q. Mofford, a member of the DGA, has written and directed projects for Disney Interactive, Saban Entertainment, The Discovery Channel, Image America, United Way and TBS. He co-produced Senior Year, a 13-part PBS documentary series on high school. He has sold two feature film screenplays and has various projects in development. His dramatic blues film, Travelin' Trains, won a dozen national and international film festival awards and continues to play in art museum showcases over 25 years later. He has done schedules and budgets for both large studio productions and small indies and has shared that knowledge teaching numerous media workshops, both in the United States and internationally. Keith L Shaw is currently the Director of Operations for Jaigantic Studios. With over 27 years of experience as a Director, Producer and Assistant Director in both the television and the feature world, Keith has worked on projects for HBO, ABC, CBS, NBC, PBS, Comedy Central, YouTube Red and Teen Nick, to name just a few. Keith served as Director on Season 3 of the Sport-Docu, 3 Gun Nation and Director/Producer on the highly regarded Indie feature, Suicide Dolls. In 2006, Keith produced the feature film, Privileged for Glass House Productions. After a season on Curb Your Enthusiasm, Keith was accepted to the DGA's Director's Single Camera Program, and shortly after, directed on the PBS series, Madison Heights. Keith has filmed on many other projects across the United States and internationally, including Production Supervisor on ABC's, Oprah Winfrey presents The Big Give, 1st Assistant Director on NBC's, The Kenan Show, 2nd Unit-UPM/1st AD for the soon to be released Amazon Prime series, Jack Reacher and Field Producer for 5 seasons of The Apprentice. Keith also serves as Producer/Director and Co-Partner for Last Man Out Productions. The Company was recently nominated for an Emmy award for the Short Documentary, The Prohibition Chronicles: Echos of Point Place.

Remarkable Results Radio Podcast
Are You Grateful 365 Days a Year? – If Not, Why? [RR 696]

Remarkable Results Radio Podcast

Play Episode Listen Later Nov 26, 2021 52:02


Bill Nalu is President of Interstate Auto Care in Madison Heights, Michigan and has been in business for 30 years. He collaborates with industry professionals, in building today's “high-tech/old-fashioned” customer service system. Bill has been a big contributor to the podcast and he currently serves on several industries and educational advisory councils including AutoValue/Bumper to Bumper, Dorman Industries, and Cardone. Listen to Bill's previous episodes https://remarkableresults.biz/?s=nalu (HERE.) Key Talking Points What are you grateful for? The world isn't ending. Stop comparing yourself to the content coming at you.  When you make a decision to move forward, don't turn around and second guess yourself Leadership comes through gratitude Hire compliments to yourself Suffering comes from judgment  “Air smells the best and freshest after a hard rain” Awareness- isn't that you're having a thought, but that you are aware you are having a thought. That is your consciousness.  Learn from other people's second chances before you have to be the one to learn from your second chance. You must have balance.  Compassion- there's more going on in people's lives than you know about If you want respect, respect someone into respecting themselves Consumerism- willing to pay extra  Do you hire for work ethic attitude? Do you love what you do for a living Suffering comes from judgment- wean yourself off of the judgment that you have centered around you, judgment that comes toward you, and judgment that you place on yourself   The grass isn't always greener  Book “Who not How” https://www.amazon.com/Who-Not-How-Accelerating-Teamwork/dp/1401960588?keywords=who+not+how&qid=1617816743&sr=8-1&linkCode=li3&tag=remarkableres-20&linkId=0b7a9bdac4ba9bedf3e058062205c1e1&language=en_US&ref_=as_li_ss_il (LINK) "Every Life Has a Story" Chick Fil A https://www.youtube.com/watch?v=2v0RhvZ3lvY (LINK ) Connect with the show: https://aftermarketradionetwork.com/ (Aftermarket Radio Network) http://youtube.com/carmcapriotto (Subscribe on YouTube) https://remarkableresults.biz/episodes (Visit us on the Web) https://www.facebook.com/RemarkableResultsPodcast (Follow on Facebook) https://remarkableresults.biz/insider/ (Become an Insider) https://www.buymeacoffee.com/carm (Buy me a coffee) https://remarkableresults.biz/books/ (Important Books) Check out today's partners:       This episode is brought to you by AAPEX, the Automotive Aftermarket Products Expo. AAPEX represents the $740 billion global automotive aftermarket industry and has everything you need to stay ahead of the curve.  AAPEX 2021 is in the record books and lived up to presenting leading-technical and business management training from some of the industry's best and brightest. Now set your sights on Las Vegas in 2022. Mark your calendar now … November 1-3, 2022, AAPEX - Now more than ever. This episode is brought to you by Shop-Ware Shop Management. It's time to run your business at its fullest potential with the industry's leading technology. Shop-Ware Shop Management will increase your efficiency with lightning-fast workflows, help your staff capture more sales every day, and create very happy customers who promote your business. Shops running Shop-Ware have More Time and generate More Profit—join them! Schedule a free live demonstration and find out how 30 minutes can transform your shop at https://getshopware.com/carm (getshopware.com/carm) http://aftermarketradionetwork.com () https://remarkableresultsradio.captivate.fm/listen ()

The Guy Gordon Show
The Guy Gordon Show ~ October 20, 2021

The Guy Gordon Show

Play Episode Listen Later Oct 20, 2021 63:23


October 20, 2021 ~ Full Show. Chris Renwick in for Guy. Congressman Bill Huizenga discusses legislation he introduced to ban the IRS from spying on personal bank accounts. State Rep. Pamela Hornberger makes the case for new bills that would allow tax credits for school scholarships. Senior News Analyst Lloyd Jackson with a report on Southwest Airliners dropping their vaccine mandate. Senior News Analyst Marie Osborne updates us on the public meeting at the TCF center regarding new voting districts. State Senator Erika Geiss discusses post-partum healthcare reform in Michigan prisons and Li Hai, owner of Noodle Topia in Madison Heights on the robots he hired as waiters.

The Guy Gordon Show
Li Hai ~ The Guy Gordon Show

The Guy Gordon Show

Play Episode Listen Later Oct 20, 2021 11:01


Madison Heights restaurant uses a robot to deliver food to tables

Remarkable Results Radio Podcast
Scan Tools Part 3 [RR 678]

Remarkable Results Radio Podcast

Play Episode Listen Later Sep 24, 2021 55:44


Matt Fanslow is the diagnostic tech/shop manager at Riverside Automotive in Red Wing, MN. His primary responsibilities are to diagnose driveability and electrical/electronic issues, and perform most all programming, coding, initializing, adoptions, etc. Basically, if it needs to be figured out or has wires, it goes to Matt. He's been a tech since 1996. Matt is also a subject matter expert for ASE and has instructed at Vision Hi-Tech Training and Expo. Matt has participated on 18 ASE technical committees for the ASE Practice Test, A6, A7, A8, and L1 tests. He's also done case studies for Standard Motor Products. Fanslow's goal is to do everything in his power to improve the overall level of professionalism within the automotive and light truck repair trade and also raise the level of its public image. Matt Fanslow's Previous Episodes https://remarkableresults.biz/?s=%22fanslow%22 (HERE). Keith Perkins has been in the industry over 15 years, serving in various capacities, including; engine machinist and assembler, dyno tuner, diagnostic technician, instructor, technical information specialist, and many more roles through the years. He currently operates L1 Automotive Diagnostics and Programming LLC a mobile module programming, diagnostic, immobilizer solution company, Keith also operates the L1 Automotive Training company that offers advanced level automotive training on-site and online at http://www.l1training.com/ (www.L1Training.com). Keith holds the title of ASE Master Certified L1 Technician, holding ASE certifications: A1-A9, L1, L2, L3, X1, P2 and various other industry certifications, he also serves as a Subject Matter Expert for ASE. Listen to Keith's previous episode https://remarkableresults.biz/remarkable-results-radio-podcast/e375/ (HERE) Bill Nalu is President of Interstate Auto Care in Madison Heights, Michigan and has been in business for 30 years. He collaborates with industry professionals, in building today's “high-tech/old-fashioned” customer service system. Bill has been a big contributor to the podcast and he currently serves on several industries and educational advisory councils including AutoValue/Bumper to Bumper, Dorman Industries, and Cardone. Listen to Bill's previous episodes https://remarkableresults.biz/?s=nalu (HERE.) Key Talking Points Your favorite scan tool(s) Keith Perkins Web site:  l1training.com Keith's and Matt's preferences on scan tool by platform Shops need to support their team with an investment in scan tools and subscriptions to sites to help support their use and application of them in diagnostic work and challenges Scan tools in general do not program. There is a difference between a scan tool and a diagnostic platform https://remarkableresults.biz/remarkable-results-radio-podcast/e629/ (Scan Tools Part 1) https://remarkableresults.biz/remarkable-results-radio-podcast/e669/ (Scan Tools Part 2) Thanks to Matt Fanslow, Keith Perkins and Bill Nalu for their contribution to the aftermarket's premier podcast. Link to the ‘BOOKS‘ page, highlighting all books discussed in the podcast library https://remarkableresults.biz/books/ (HERE). Leaders are readers. Listen for free on Apple Podcasts, Google Podcasts, Spreaker, iHeart Radio, Spotify, Podchaser, and many more. https://remarkableresults.biz/listen/ (Mobile Listening APP's HERE) Find every podcast episode https://remarkableresults.biz/episodes/ (HERE). Every episode is segmented by Series https://remarkableresults.biz/series/ (HERE). Key Word Search https://remarkableresults.biz/tag-cloud/ (HERE). Be socially involved and in touch with the show: http://on.fb.me/1OKap9H (Facebook   )http://bit.ly/1Qn68fO (Twitter   )http://bit.ly/1SVqRvh (Linked In   )Email https://remarkableresults.biz/insider/ (Join the Ecosystem – Subscribe to the INSIDER NEWSLETTER HERE.) https://www.buymeacoffee.com/carm (Buy me a coffee) This episode is...

Remarkable Results Radio Podcast
Scan Tools Part 2 [RR 669]

Remarkable Results Radio Podcast

Play Episode Listen Later Aug 24, 2021 43:47


Matt Fanslow is the diagnostic tech/shop manager at Riverside Automotive in Red Wing, MN. His primary responsibilities are to diagnose driveability and electrical/electronic issues, and perform most all programming, coding, initializing, adoptions, etc. Basically, if it needs to be figured out or has wires, it goes to Matt. He's been a tech since 1996. Matt is also a subject matter expert for ASE and has instructed at Vision Hi-Tech Training and Expo. Matt has participated on 18 ASE technical committees for the ASE Practice Test, A6, A7, A8, and L1 tests. He's also done case studies for Standard Motor Products. Fanslow's goal is to do everything in his power to improve the overall level of professionalism within the automotive and light truck repair trade and also raise the level of its public image. Matt Fanslow's Previous Episodes https://remarkableresults.biz/?s=%22fanslow%22 (HERE). Keith Perkins has been in the industry over 15 years, serving in various capacities, including; engine machinist and assembler, dyno tuner, diagnostic technician, instructor, technical information specialist, and many more roles through the years. He currently operates L1 Automotive Diagnostics and Programming LLC a mobile module programming, diagnostic, immobilizer solution company, Keith also operates the L1 Automotive Training company that offers advanced level automotive training on-site and online at http://www.l1training.com/ (www.L1Training.com). Keith holds the title of ASE Master Certified L1 Technician, holding ASE certifications: A1-A9, L1, L2, L3, X1, P2 and various other industry certifications, he also serves as a Subject Matter Expert for ASE. Listen to Keith's previous episode https://remarkableresults.biz/remarkable-results-radio-podcast/e375/ (HERE) Bill Nalu is President of Interstate Auto Care in Madison Heights, Michigan and has been in business for 30 years. He collaborates with industry professionals, in building today's “high-tech/old-fashioned” customer service system. Bill has been a big contributor to the podcast and he currently serves on several industries and educational advisory councils including AutoValue/Bumper to Bumper, Dorman Industries, and Cardone. Listen to Bill's previous episodes https://remarkableresults.biz/?s=nalu (HERE.) Key Talking Points Part One https://remarkableresults.biz/remarkable-results-radio-podcast/e629/ (HERE) When acquiring hand tools you have to decide on choices of aftermarket or OE specific scan tools There are a lot of myths in which scan tool (OE/Aftermarket) will do a great job  Scan tool is a wired term to use. There is a PC and an interface that is part of the system. Can call it a diagnostic platform Many don't know that they can buy factory diagnostic tools. 80% of the aftermarket do not know that they can buy OE Scan tools from the dealer. Get part number. Force the dealer to research and get you the tool. They will tell you that you can't buy it. Don't give up. You can get NASTF involved. Many of these tools are not intuitive to get going. Keith Perkins can help and also Issac Rodell. Many challenges to get an OE diag platform to get up and running, you may need some help. Many OE devices are the only way you can talk to the car Thanks to Matt Fanslow, Keith Perkins and Bill Nalu for their contribution to the aftermarket's premier podcast. Link to the ‘BOOKS‘ page, highlighting all books discussed in the podcast library https://remarkableresults.biz/books/ (HERE). Leaders are readers. Listen for free on Apple Podcasts, Google Podcasts, Spreaker, iHeart Radio, Spotify, Podchaser, and many more. https://remarkableresults.biz/app (Mobile Listening APP's HERE) Find every podcast episode https://remarkableresults.biz/episodes/ (HERE). Every episode is segmented by Series https://remarkableresults.biz/series/ (HERE). Key Word Search https://remarkableresults.biz/tag-cloud/ (HERE). Be socially involved and

The Paul W. Smith Show
Marie Osborne ~ The Paul W. Smith Show

The Paul W. Smith Show

Play Episode Listen Later Aug 18, 2021 6:22


August 18, 2021 ~ The WJR Senior News Analyst tells Paul that a Chinese Noodle restaurant in Madison Heights is using a robot to serve food.

Virginia Water Radio
Episode 587 (7-26-21): On the Bluffs of Rivers and Other Waters

Virginia Water Radio

Play Episode Listen Later Jul 28, 2021


CLICK HERE to listen to episode audio (4:00). Sections below are the following: Transcript of Audio Audio Notes and Acknowledgments ImagesExtra Information Sources Related Water Radio Episodes For Virginia Teachers (Relevant SOLs, etc.). Unless otherwise noted, all Web addresses mentioned were functional as of 7-23-21. TRANSCRIPT OF AUDIO From the Cumberland Gap to the Atlantic Ocean, this is Virginia Water Radio for the week of July 26, 2021.  This revised episode from August 2013 is part of a series this year of episodes related to watersheds and river basins. MUSIC - ~16 sec – instrumental This week, an instrumental selection by a Williamsburg, Virginia, musician sets the stage for exploring a kind of river feature that can be especially prominent geographically and historically.  Have a listen to the music for about 35 more seconds.MUSIC - ~32 sec – instrumentalYou've been listening to part of “James and York Bluffs,” by Timothy Seaman on his 1998 album “Celebration of Centuries.”  This tune honors York River State Park, located a few miles north of Williamsburg in James City County, and having—according to the album's liner notes—“a paradise of bluffs.”  River bluffs—also called cliffs, palisades, and other terms—are high, steep, broad banks overlooking a river.    They're found along many Virginia waterways, from Cedar Bluff on the Clinch River in Tazewell County, to Ball's Bluff on the Potomac River in Loudoun County, to Drewry's Bluff on the James River in Chesterfield County.  Bluffs can also form in coastal beach areas, such as along the Chesapeake Bay at Kiptopeke State Park in Northampton County.  Wherever they're found, bluffs are products of complicated land and water factors acting at the point of the bluff as well as upstream in a watershed.  In addition, bluffs are history treasures.  They reveal geologic history in layers of ancient sediments; they've been important in the humanhistory of many Virginia settlements and events; and they offer dramatic views of the natural history and heritage of the Commonwealth's waters. Thanks to Timothy Seaman for permission to use this week's music, and we close with about 15 more seconds of “James and York Bluffs.” MUSIC - ~ 16 sec – instrumentalSHIP'S BELL Virginia Water Radio is produced by the Virginia Water Resources Research Center, part of Virginia Tech's College of Natural Resources and Environment.  For more Virginia water sounds, music, or information, visit us online at virginiawaterradio.org, or call the Water Center at (540) 231-5624.  Thanks to Ben Cosgrove for his version of “Shenandoah” to open and close the show.  In Blacksburg, I'm Alan Raflo, thanking you for listening, and wishing you health, wisdom, and good water. AUDIO NOTES AND ACKNOWLEDGEMENTS This Virginia Water Radio episode revises and replaces Episode 173, 8-5-13. “James and York Bluffs,” from the 1998 album “Celebration of Centuries,” copyright by Timothy Seaman and Pine Wind Music, used with permission.  More information about Timothy Seaman is available online at http://www.timothyseaman.com/.  This music was used previously by Virginia Water Radio most recently in Episode 320, 6-13-16. Click here if you'd like to hear the full version (2 min./22 sec.) of the “Shenandoah” arrangement/performance by Ben Cosgrove that opens and closes this episode.  More information about Mr. Cosgrove is available online at http://www.bencosgrove.com. IMAGES View of a bluff at York River State Park, March 29, 2011.  Photo courtesy of Timothy Seaman.View from a bluff at York River State Park, November 19, 2010.  Photo courtesy of Timothy Seaman.EXTRA INFORMATION ON RIVER BLUFF-RELATED LOCATIONS IN VIRGINIA Following are some Virginia locations with names related to river bluffs. Ball's Bluff, Potomac River, Loudoun County.Bluff City, New River, Giles County.Bluff Point (part of Colonial Beach), Potomac River, Westmoreland County.Bremo Bluff, James River, Fluvanna County.Cedar Bluff, Clinch River, Tazewell County.Colonial Heights, Appomattox River, Chesterfield County.Drewry's Bluff, James River, Chesterfield County.Madison Heights, James River, Amherst County. SOURCES Used for Audio College of William and Mary, “Geology of Virginia/Cliffs of Westmoreland,” by Chuck Bailey, Aug. 1, 2016, online at http://geology.blogs.wm.edu/2016/08/01/cliffs-of-westmoreland/. County of Northampton, Virginia, “Beaches/Kiptopeke State Park,” online at http://northampton.hosted.civiclive.com/visitors/tourism/free_things_to_see_and_do/free_recreation/water_recreation/beaches. DeLorme Company of Yarmouth, Maine, Virginia Atlas & Gazetteer, 2000.  National Geographic, “Bluff,” online at https://www.nationalgeographic.org/encyclopedia/bluff/. National Park Service/Richmond National Battlefield Park, “Drewry's Bluff,” online at https://www.nps.gov/rich/learn/historyculture/drewrys-bluff.htm. Northern Virginia Regional Park Authority, “Ball's Bluff Battlefield Regional Park,” online at https://www.novaparks.com/parks/balls-bluff-battlefield-regional-park. OntoRichmond.com, “Civil War in Richmond—Drewry's Bluff,” video (1 min./8 sec.) online at https://www.youtube.com/watch?v=4IMITTR_wC8. Oxford Dictionary and Thesaurus-American Edition, Oxford University Press, 1996.U.S. Department of Agriculture/Natural Resource Conservation Service, “Glossary of Landform and Geologic Terms,” online (as a PDF) at https://directives.sc.egov.usda.gov/OpenNonWebContent.aspx?content=41992.wba. For More Information about Watersheds and River Basins College of William and Mary Department of Geology, “The Geology of Virginia—Hydrology,” online at http://geology.blogs.wm.edu/hydrology/. Radford University, “Virginia's Rivers, online at http://www.radford.edu/jtso/GeologyofVirginia/VirginiasRivers/Drainage-1.html. U.S. Department of Agriculture/Natural Resources Conservation Service/Virginia, “2020 Virginia Water Resources Progress Report,” online at https://www.nrcs.usda.gov/wps/portal/nrcs/main/va/programs/planning/.  This report has descriptions of projects in many Virginia watersheds.  The 2017 report is online at https://www.nrcs.usda.gov/wps/portal/nrcs/main/va/programs/planning/wo/. U.S. Environmental Protection Agency (EPA):“How's My Waterway,” online at https://www.epa.gov/waterdata/hows-my-waterway;“NPDES Stormwater Program,” online at https://www.epa.gov/npdes/npdes-stormwater-program. U.S. Geological Survey, “Water Science School/Watersheds and Drainage Basins,” online at https://www.usgs.gov/special-topic/water-science-school/science/watersheds-and-drainage-basins?qt-science_center_objects=0#qt-science_center_objects. Virginia Department of Conservation and Recreation:“Hydrologic Unit Geography,” online at https://www.dcr.virginia.gov/soil-and-water/hu;“Virginia's Major Watersheds,” online at http://www.dcr.virginia.gov/soil-and-water/wsheds. Virginia Department of Environmental Quality:“Commonwealth of Virginia State Water Resources Plan,” April 2015, available online at https://www.deq.virginia.gov/water/water-quantity/water-supply-planning/virginia-water-resources-plan;“Status of Virginia's Water Resources,” October 2020, online (as a PDF) at https://www.deq.virginia.gov/home/showpublisheddocument/2119/637432838113030000;“Water Quantity,” online at https://www.deq.virginia.gov/water/water-quantity. Virginia Places:“The Continental (and Other) Divides,” online at http://www.virginiaplaces.org/watersheds/divides.html;“Rivers and Watersheds of Virginia,” online at http://www.virginiaplaces.org/watersheds/index.html. Virginia Water Resources Research Center, “Divide and Confluence,” by Alan Raflo (pages 8-11); available online at https://vtechworks.lib.vt.edu/handle/10919/49316. RELATED VIRGINIA WATER RADIO EPISODES All Water Radio episodes are listed by category at the Index link above (http://www.virginiawaterradio.org/p/index.html).  See particularly the Rivers, Streams, and Other Surface Water” subject category. Following are links to some other episodes on watersheds and Virginia rivers.  Please note that some of these episodes are being redone in summer 2021; in those cases, the respective links below will have information on the updated episodes. Big Otter River introduction (Roanoke River watershed) – Episode 419, 5-7-18. Big Sandy River watershed introduction – Episode 419, 5-7-18. Blue Ridge origin of river watersheds – Episode 583, 6-28-21 Bullpasture and Cowpasture rivers introduction (James River watershed) – Episode 469, 4-22-19. Hazel River introduction (Rappahannock River watershed) – Episode 339, 10-24-16. Headwater streams – Episode 582, 6-21-21. Jackson River introduction (James River watershed) – Episode 428, 7-9-19. Madison County flooding in 1995 (on Rapidan River, in Rappahannock River watershed) – Episode 272, 6-29-15 New River introduction – Episode 109, 5-7-12. Ohio River basin introduction – Episode 421, 5-21-18. Ohio River basin connections through watersheds and history – Episode 422, 5-28-18; Passage Creek and Fort Valley introduction (Shenandoah River watershed) – Episode 331 – 8/29/16. Rappahannock River introduction – Episode 89, 11-21-11. Shenandoah River introduction – Episode 130 – 10/1/12. Smith River and Philpott Reservoir introduction (Roanoke River watershed) – Episode 360, 3-20-17. South Fork Holston River introduction (Clinch-Powell/Upper Tennessee River watershed) – Episode 425, 6-18-18. Staunton River introduction (part of the Roanoke River) – Episode 374, 6-26-17. Virginia rivers quiz – Episode 586, 7-19-21. Virginia surface water numbers – Episode 539, 8-24-20. Virginia's Tennessee River tributaries – Episode 420, 5-14-18. Water cycle introduction – Episode 191, 12-9-13; and water cycle diagrams reconsidered – Episode 480, 7-8-19. Watershed and water cycle terms related to stormwater – Episode 585, 7-12-21. Watersheds introduction – Episode 581, 6-14-21. Water quantity information sources – Episode 546, 10-12-20. Werowocomoco native people's civilization history, centered in the York River watershed – Episode 364, 12-12-16. FOR VIRGINIA TEACHERS – RELATED STANDARDS OF LEARNING (SOLs) AND OTHER INFORMATION Following are some Virginia Standards of Learning (SOLs) that may be supported by this episode's audio/transcript, sources, or other information included in this post. 2020 Music SOLs SOLs at various grade levels that call for “examining the relationship of music to the other fine arts and other fields of knowledge.” 2018 Science SOLs Grades K-5: Earth and Space Systems3.7 – There is a water cycle and water is important to life on Earth.5.8 – Earth constantly changes. Grades K-5: Earth Resources3.8 – Natural events and humans influence ecosystems.4.8 – Virginia has important natural resources. Grade 66.8 – Land and water have roles in watershed systems. Earth ScienceES.8 – Freshwater resources influence and are influenced by geologic processes and human activity. BiologyBIO.8 – Dynamic equilibria exist within populations, communities, and ecosystems.

oxford dictionary bay university agency music photo natural earth state audio college north america civil war impact accent dark tech water web status index land rain pond research ocean government education recreation conservation maine chesapeake bay chesapeake snow environment images yarmouth msonormal commonwealth celebration stream normal worddocument zoom donotshowrevisions citizens confluence williamsburg arial environmental dynamic national geographic times new roman trackmoves trackformatting punctuationkerning saveifxmlinvalid ignoremixedcontent compatibility breakwrappedtables dontgrowautofit latentstyles deflockedstate latentstylecount latentstyles style definitions msonormaltable table normal donotpromoteqf lidthemeother lidthemeasian x none snaptogridincell wraptextwithpunct useasianbreakrules mathpr mathfont cambria math brkbin brkbinsub smallfrac dispdef lmargin rmargin defjc centergroup wrapindent intlim subsup narylim undovr defunhidewhenused defsemihidden defqformat defpriority lsdexception locked priority semihidden unhidewhenused qformat name normal name title name default paragraph font name subtitle name strong name emphasis name table grid name placeholder text name no spacing name light shading name light list name light grid name medium shading name medium list name medium grid name dark list name colorful shading name colorful list name colorful grid name light shading accent name light list accent name light grid accent name revision name list paragraph name quote name intense quote name dark list accent name colorful shading accent name colorful list accent name colorful grid accent name subtle emphasis name intense emphasis name subtle reference name intense reference name book title name bibliography name toc heading divide waters shenandoah water resources biology northampton rivers grade colorful madison county signature bio drewry geology continental blue ridge watershed transcript earth sciences wg roanoke river freshwater streams ohio river virginia tech bluff city atlantic ocean westmoreland bluff glossary natural resources grades k oxford university press environmental quality watersheds name normal indent name list name list bullet name list number name closing name signature name body text name body text indent name list continue name message header name salutation name date name body text first indent name note heading name block text name document map name plain text name e name normal web name normal table name no list name outline list name table simple name table classic name table colorful name table columns name table list name table 3d name table contemporary name table elegant name table professional name table subtle name table web name balloon text name table theme name plain table name grid table light name grid table light accent dark accent colorful accent name list table centuries james river cosgrove msohyperlink loudoun county smith river usi sections bluffs potomac river ben cosgrove stormwater headwater radford university new river policymakers msobodytext bmp madison heights environmental protection agency epa acknowledgment virginia department cumberland gap sols tennessee river giles county northampton county tmdl westmoreland county geological survey united states history chesterfield county virginia standards water center space systems rappahannock river audio notes
Remarkable Results Radio Podcast
Annual AAPEX Service Award Nominations [CC 094]

Remarkable Results Radio Podcast

Play Episode Listen Later Jul 26, 2021 20:27


https://youtu.be/yqxX5sBiqYw Welcome to a special CarmCast #094 on the role you play in recognizing our auto care industry top people. The AAPEX Service Awards are ready for your nomination. Find them aapexshow.com/service awards. The deadline is September 1, 2021. Joining me is Dwayne Myers, Partner, Dynamic Automotive and Bill Nalu, Interstate Auto Care, Madison Heights, MI. Bill and Dwyane were nominators from last year honors. They each had their nominee win. This is a very important opportunity to increase the bar of professionalism in our industry. I'm sure you know someone worthy of a nomination. There are three awards in this annual recognition. Shop Owner, Technician and Service Advisor of the year. This is the 2nd annual and the honors will be presented at AAPEX 2021. I know you know someone worthy of a nomination. Consider your peer groups and twenty groups to nominate a shop owner of the year. Think about the dedication from your technician and service advisor that makes a great contribution to the professionalism of your business. You may be a technician and would like to nominate one of your co-workers or a  friend. Key Talking Points: aapexshow.com/serviceawards Recognize the unsung hero's of our industry It is in our hands as shop owners to partner with AAPEX and recognize our own A challenge to all in the industry You are helping the industry and raising the bar You can print the application and write it out before keying into the site Applications re due September 1, 2021 Thanks to Dwyane Myers and Bill Nalu for their contribution to the aftermarket Link to the ‘BOOKS‘ page, highlighting all books discussed in the podcast library https://remarkableresults.biz/books/ (HERE). Leaders are readers. Listen for free on Apple Podcasts, Google Podcasts, Spreaker, iHeart Radio, Spotify, Podchaser, and many more. https://remarkableresults.biz/listen/ (Mobile Listening APP's HERE) Find every podcast episode https://remarkableresults.biz/episodes/ (HERE). Every episode is segmented by Series https://remarkableresults.biz/series/ (HERE). Key Word Search https://remarkableresults.biz/tag-cloud/ (HERE). Be socially involved and in touch with the show: http://on.fb.me/1OKap9H (Facebook   )http://bit.ly/1Qn68fO (Twitter   )http://bit.ly/1SVqRvh (Linked In   )Email https://remarkableresults.biz/insider/ (Join the Ecosystem – Subscribe to the INSIDER NEWSLETTER HERE.) https://www.buymeacoffee.com/carm (Buy me a coffee) Are you seeing auto shops in your area get hundreds of 5-star Google reviews and are you feeling left behind because your shop only has a few? Hey look, Broadly is your answer to getting more online reviews. With more reviews, your business will rank higher in search results — and that means more customers coming into your shop every day. Broadly helps you automatically request reviews so that your customers can promote your business with just one click. When you immediately ask for a review after service, when the experience is still fresh in their mind, you're more likely to get a 5-star positive review. Plus, asking for feedback makes your customer feel valued and more connected to your business. Isn't that what you want a connected customer? See how Broadly can help grow your auto shop.  Visit http://www.getbroadly.com/carm (www.getbroadly.com/carm) to learn more.

Remarkable Results Radio Podcast
Bill Nalu and Virtual Tour with John Gustafson [AW 56]

Remarkable Results Radio Podcast

Play Episode Listen Later Jun 5, 2021 24:57


https://www.youtube.com/watch?v=UQhyS6TgoF8 Your weekly broadcast production with wisdom shared by our guest host and a virtual shop tour. There is a trivia challenge.  Guest host, Bill Nalu, Owner, Interstate Auto Care, Madison Heights, MI. Bill's previous episodes https://remarkableresults.biz/?s=Bill+Nalu (HERE) Virtual Shop Tour with John Gustafson owner, Gustafson Brothers, Huntington Beach, CA. John's previous episodes https://remarkableresults.biz/?s=John+Gustafson (HERE) Trivia Challenge: In Christopher Nolan's film Batman, Bruce Wayne drives a Lamborghini Murcielago. In Spanish What does Murcielago mean?   Dorman gives people greater freedom to fix vehicles by constantly developing new repair solutions that put owners and technicians first. By always innovating, Dorman has led the way in growing the aftermarket. Here you will see a few examples of a Dorman OE Fix. An OE FIX is a Dorman repair solution you can't get from the original equipment manufacturer. It means they found a situation where they believe the OEM wasn't giving repair professionals what they wanted, so we fixed it. Everything Dorman does is centered around providing customer value, both in the quality of products, and the creativity of solutions. Our engineers and designers go out of their way to save repair technicians time and save vehicle owners money. Want to really go under the hood? Take the Dorman Virtual Tour athttp://www.dormanproducts.com/Tour ( www.DormanProducts.com/Tour)

WWJ's All Local
Gamers pull all-nighter in search of popular chip

WWJ's All Local

Play Episode Listen Later Jun 4, 2021 5:43


WWJ's Mike Campbell and Pat Vitale have your Friday morning news briefs including a story on a line of people outside a Madison Heights store hoping to get their hands on a popular gaming chip See omnystudio.com/listener for privacy information.

Virginia Talk Radio Network
6 - 3-21 HOUR 2.MP3

Virginia Talk Radio Network

Play Episode Listen Later Jun 3, 2021 53:49


Hour 1 Mind Jam Trivia -- what was the first non-human animal capable of keeping a beat? A 53-foot wood chip truck overturned in Amherst county. Rosie's Gaming Emporium looks at potential opening near Madison Heights, voters will decide in Nov. Five and Dine is lemon chicken with lemon butter sauce. Salty calls in. Hour 2 Eli from Texas Tires stops by to talk about the business, which is new to Lynchburg. Trey Watkins joins to discuss the recent buzz around his alma mater, VMI. Hour 3 Car crashes into Henry county home, driver flees. Lifesaver technology offers help to those with cognitive disabilities. New daycare and school option in Amherst County area this fall. Five and Dine -- lemon chicken with lemon butter. It's Life Hack Thursday with Janet.

Virginia Talk Radio Network
6 - 3-21 HOUR 1.MP3

Virginia Talk Radio Network

Play Episode Listen Later Jun 3, 2021 53:45


Hour 1 Mind Jam Trivia -- what was the first non-human animal capable of keeping a beat? A 53-foot wood chip truck overturned in Amherst county. Rosie's Gaming Emporium looks at potential opening near Madison Heights, voters will decide in Nov. Five and Dine is lemon chicken with lemon butter sauce. Salty calls in. Hour 2 Eli from Texas Tires stops by to talk about the business, which is new to Lynchburg. Trey Watkins joins to discuss the recent buzz around his alma mater, VMI. Hour 3 Car crashes into Henry county home, driver flees. Lifesaver technology offers help to those with cognitive disabilities. New daycare and school option in Amherst County area this fall. Five and Dine -- lemon chicken with lemon butter. It's Life Hack Thursday with Janet.

Virginia Talk Radio Network
6 - 3-21 HOUR 3.MP3

Virginia Talk Radio Network

Play Episode Listen Later Jun 3, 2021 53:48


Hour 1 Mind Jam Trivia -- what was the first non-human animal capable of keeping a beat? A 53-foot wood chip truck overturned in Amherst county. Rosie's Gaming Emporium looks at potential opening near Madison Heights, voters will decide in Nov. Five and Dine is lemon chicken with lemon butter sauce. Salty calls in. Hour 2 Eli from Texas Tires stops by to talk about the business, which is new to Lynchburg. Trey Watkins joins to discuss the recent buzz around his alma mater, VMI. Hour 3 Car crashes into Henry county home, driver flees. Lifesaver technology offers help to those with cognitive disabilities. New daycare and school option in Amherst County area this fall. Five and Dine -- lemon chicken with lemon butter. It's Life Hack Thursday with Janet.

Remarkable Results Radio Podcast
Scan Tools Part 1 [RR 629]

Remarkable Results Radio Podcast

Play Episode Listen Later Apr 6, 2021 45:22


Matt Fanslow is the diagnostic tech/shop manager at Riverside Automotive in Red Wing, MN. His primary responsibilities are to diagnose driveability and electrical/electronic issues, and perform most all programming, coding, initializing, adoptions, etc. Basically, if it needs to be figured out or has wires, it goes to Matt. He’s been a tech since 1996. Matt is also a subject matter expert for ASE and has instructed at Vision Hi-Tech Training and Expo. Matt has participated on 18 ASE technical committees for the ASE Practice Test, A6, A7, A8, and L1 tests. He’s also done case studies for Standard Motor Products. Fanslow’s goal is to do everything in his power to improve the overall level of professionalism within the automotive and light truck repair trade and also raise the level of its public image. Matt Fanslow’s Previous Episodes https://remarkableresults.biz/?s=%22fanslow%22 (HERE). Bill Nalu is President of Interstate Auto Care in Madison Heights, Michigan and has been in business for 30 years. He collaborates with industry professionals, in building today’s “high-tech/old-fashioned” customer service system. Bill has been a big contributor to the podcast and he currently serves on several industries and educational advisory councils including AutoValue/Bumper to Bumper, Dorman Industries, and Cardone. Listen to Bill’s previous episodes https://remarkableresults.biz/?s=nalu (HERE.) Keith Perkins serves the industry in various capacities, including; machine shop experience as a cylinder head machinist, cylinder block machinist, lead engine assembler, and engine performance tuner. Outside of the Machine shop, he has been a diagnostician at independent shops, contract trainer for independent shops and parts suppliers, a General Manager of a parts store and he has supported over 200 shops as a Nissan/Infiniti technical information specialist. Keith is a member of the Trained By Techs group and currently serves as diagnostician, programming and security specialist for Christian Brothers Automotive, he also operates a diagnostic, programming and security training company (L1 Automotive Diagnostics and Programming). Keith holds 14 ASE certifications, and also serves as a “Subject Matter Expert” for the ASE A1 test. Keith has a passion for supporting professionalism in our industry, as part of that he pushes young and seasoned techs to get ASE certified. Keith says out of all his certifications and accomplishments he is most proud of his “Value of Life Award” he received for successful life-saving efforts on a civilian while in the line of duty during his hiatus from the automotive industry with the Colorado Department of Corrections. Listen to Keith's previous episode https://remarkableresults.biz/remarkable-results-radio-podcast/e375/ (HERE) Key Talking Points Scan toolsCapability aspect- leads to stronger marketing and sales with the added capability to have a full-service repair   Cost per use- tools being used daily vs tools purchased with intent on ‘attacking’ certain market/getting a reputation that can get it done (accepting collision jobs, need factory tools) Buying tools- who should buy them? The owner or technician? When the owner buys the tools they are essentially giving their employees a raise and allows access for every employee to use. The owner needs to invest in shop equipment that their employees need to have to generate profit Technician retention when an owner buys tools The owner must include tools on their insurance policy Training- most shops are underusing their toolsResearch and also read the service information because there is a learning curve with each one  Consider doing once a week training with everyone involved Specialization- car lines vs certain specialized technicians    Thanks to Matt Fanslow, Keith Perkins and Bill Nalu for their contribution to the aftermarket’s premier podcast. Link to the ‘BOOKS‘ page,...

ASOG Podcast
ASOG Podcast Ep 26 - Waiving Diagnostic Fees Part 2

ASOG Podcast

Play Episode Listen Later Mar 22, 2021 80:03


In this episode, the conversation between Dutch Silverstein, the Owner of A&M Auto Service in Pineville, NC, Bill Nalu, the Owner and President of Interstate Auto Care in Madison Heights, MI, and Matt Skundrich, the Owner of Mobile Advanced Diagnostics and Programming in Orlando, Florida picks back up where it left off. So make sure you listen to episode 25 (click here: Episode 25) before coming back to this one. The conversation gets a little fiery as each shop owner makes their case on how they deal with diagnostic testing fees within their own businesses. Support the show (https://www.patreon.com/AutoShopOwnersGroup)

ASOG Podcast
ASOG Podcast Ep 25 - Waiving Diagnostic Fees Part 1

ASOG Podcast

Play Episode Listen Later Mar 15, 2021 72:24


Some time ago, a new member to ASOG posted an ad where they touted “free diagnostics”. When asked, they stated that if you had the repair done with them, they would waive the diagnostic fee. Is that a wise approach to gain the trust of your customers or provide them an appropriate amount of value for their money? What about providing the first 15 minutes at no charge? Does giving away any time devalue our industry? To unpack these issues, David is joined by Dutch Silverstein, the Owner of A&M Auto Service in Pineville, NC, Bill Nalu, the Owner and President of Interstate Auto Care in Madison Heights, MI, and Matt Skundrich, the Owner of Mobile Advanced Diagnostics and Programming in Orlando, Florida. The 4 owners came with completely different perspectives on how to bill diagnostic testing time, whether or not to give anything away, and how the customer should be approached both on the phone and in person.Support the show (https://www.patreon.com/AutoShopOwnersGroup)

Outdoor Dream Jobs
41: Seven Outdoor Industry Companies Hiring This Week

Outdoor Dream Jobs

Play Episode Listen Later Mar 3, 2021 13:15


The JOBS! Just click. We linked 'em. BOA - Testing Lab Manager (https://www.boafit.com/en-us/company/careers?fbclid=IwAR0XYMvfVX0xvbANKPPcXlSppFQh0lB9C-Q__D7C6IQJk8gwZDuU5lshrh4) - Denver, CO Chesapeake Bay Foundation - Making History Campaign Fellowship (https://www.cbf.org/about-cbf/jobs-internships/jobs/making-history-campaign.html?fbclid=IwAR3HFj9dfzeQSMLCFAA5ikpsDj6MzL6ZZ44srnT6iVaMG_Fp9182xEmtjsU) - Annapolis, MD Rivian - Lead Retail Guide (https://boards.greenhouse.io/rivian/jobs/4345922003?s=LinkedIn&source=LinkedIn) - Venice, CA Hipcamp - Sr. Comms Manager (https://jobs.lever.co/hipcamp/d707b19b-dede-44e9-bd21-332b27021b37) - Remote Campspot - PR + Partnerships Lead (https://recruitingbypaycor.com/career/JobIntroduction.action?clientId=8a7883c66f7d879b016f860d561405b6&id=8a7883a877dab2740177dfbe6e023a0c&source=LinkedIn%2BLimited&code=&fromAggregate=false) - MI, CO or IL Moosejaw - Photography and Production Coordinator (https://www.moosejaw.com/content/jobs) - Madison Heights, MI Alta Cycling Group - Ecommerce Specialist (https://boards.greenhouse.io/acgcareers/jobs/2934208?gh_src=ab878f221us) - Kent, WA Internet Fusion Group - Kickstarter Intern (http://careers.internetfusion.co.uk/apply/RZKwK9aejr/PaidMedia-Intern-Kickstart-Scheme) - London, UK Link to Sara Wolman's Instagram because she is amazing: https://www.instagram.com/sarawolmandesigns/?hl=en JOIN OUR COMMUNITY AND GET IN TOUCH. (We love it) Visit our shiny new website and GIVE US FEEDBACK: Wearetheoutdoorindustry.com (https://www.wearetheoutdoorindustry.com/) Join the Basecamp Facebook group (with 21,000+ members): https://www.facebook.com/groups/outdoorindustryjobs/   Subscribe to the Basecamp Weekly newsletter for more opportunities, freelance gigs, industry events and more: http://bit.ly/BasecampSubscribe Subscribe to Basecamp Premium for four times MORE opportunities, including exclusives: https://bit.ly/BasecampWeeklyPremiumSubscribe Post a job, freelance gig, outdoor industry event or community ad to the Basecamp Weekly newsletter: http://bit.ly/BasecampNewsletterSubmission (https://basecampoutdoor.typeform.com/to/uOa2Gq)   Interested in being a guest on the show OR our weekly Clubhouse chat? Let's hear your idea! (https://jennacelmer.typeform.com/to/OTwC6ZWj) Have a question? E-mail us at basecampoutdoorgroup@gmail.com (mailto:basecampoutdoorgroup@gmail.com)   Questions/Feedback? We welcome both via the address above. 

Remarkable Results Radio Podcast
Owner, Technician, Service Advisor – Working Together – AAPEX 2020 Honors [RR 606]

Remarkable Results Radio Podcast

Play Episode Listen Later Jan 15, 2021 39:35


Brian Sump is the AAPEX 2020 Shop Owner of the Year. He owns Avalon Motor Sports and Urbana Auto Care, Denver Colorado Area Norm Schultz is the AAPEX 2020 Technician of the Year. He is an ASE Master Certified and he is from Interstate Auto Care, Madison Heights, MI owned by Bill Nalu. Jason Sexton is the AAPEX 2020 Service Advisor of the Year. He is from Dynamic Automotive, Frederick, MD which is owned by Dwyane Myers, Jose Bueso and Lee Forman Brian Sump is not your typical shop owner. A former professional athlete, Sump had never turned a wrench in a shop before starting Denver-based Avalon Motorsports in 2007. But in the years since, he has used his business acumen and detailed, process-based management philosophy to grow the German-specialty shop into what a number of industry consultants consider to be an industry leader. Brian now has four locations. Listen to Brian’s previous episodes https://remarkableresults.biz/?s=Brian+sump (HERE) Norm Schultz. With no formal trade school training, Norm has worked 50 to 60 hrs per week throughout his 20 career. Getting a minimum of 40 hours of training. Making steps to a proper diagnosis. Because Norm is a ASE master technician in an auto/light truck and heavy duty truck, his workload can vary greatly day to day. His tools of the trade are everything from IATN and Identifix, to a network of seasoned technicians that he networks with regularly. Additionally, Norm has full discretion to source new diagnostic equipment/tools, and sign himself up for online and offline training for himself and his crew. Listen to Norm’s episodes https://remarkableresults.biz/?s=Norm+Schultz (HERE) Jason Sexton has excellent sales skills. He has no problem getting the sale. He loves to learn. To keep him engaged, shop needed to send him to some form of major training a year. He is a sponge for knowledge. He has been to Vision, AAPEX, Automechanika,, Elite Worldwide 6 month Master training class, Jason Servito sales class and more. Listen to Jason’s episodes https://remarkableresults.biz/?s=Jason+Sexton (HERE) Key Talking Points: Company valuesYou’re either demonstrating values or you are not  Can be easily forgotten if not at forefront of business- needs to be talked about during hiring process, employee reviews, training and day to day work environment  Instead of owner solely deciding on values, let team do it together 3 categories- aspirational (striving towards those everyday) minimum (minimum values you must possess) core/cornerstone (unwavering value) Being a team player- celebrate the small wins and support each other during the difficult times Learn how to communicate with each other and guide each other- read body language  Toxicity in the work environment can be a detrimental decline in business- what is causing the toxicity within that employee and how can it get turned around  Finding a “home” and reinventing yourself Discover Norm Shults “2.0” Norm drives 86 miles one way to work. Sacrifices will be made to find the right work environment  Share the ‘secret sauce’ to success instead of protecting it   Always be of the mindset that you are training your replacement Create leaders in your businessSecond in command  3 types of people in business- sponges (new people soaking up information and culture, hyengas (gossip, unpleasant) camels (one hump- loyal and make right choices, two hump- ideal employee, servant leader)  Always be recruiting  There’s always tomorrowYou will get through it- no matter how difficult a situation may be New customers tomorrow and the support of employees around you Resources: Thanks to Brian Sump, Norm Schultz, and Jason Sexton for their contribution to the aftermarket’s premier podcast. Link to the ‘BOOKS‘ page highlighting all books discussed in the podcast library https://remarkableresults.biz/books/ (HERE). Leaders are readers. Find every...

Drew and Mike Show
Drew And Mike – October 8, 2020

Drew and Mike Show

Play Episode Listen Later Oct 9, 2020 182:59


Perez Hilton joins us, the plot to kidnap Gov. Gretchen Whitmer, FBI takedown in Madison Heights, felons v. Florida, and the only memorable moment from the VP debate was the fly.John Lennon would have been 80 today and Drew's mom would have been 100.Drew's neighbors have hired some dudes who may one day end up on Rob Wolchek's Hall of Shame.The FBI and Michigan State Police thwarted a kidnapping attempt of Gretchen Whitmer.Blogger and influencer Perez Hilton joins us to talk about celebrities and plug his new book, TMI: My Life in Scandal.The Vice Presidential Debate will go down in history as the one with the fly... and the gross eye.The fly has it's own Twitter page and this really stupid Halloween costume.Squeeze announces the first concert at the O2 Arena in London since COVID shut everything down.There are President Trump signs lined with razor blades are out there. Be careful.Donald Trump and Bruce Willis totally ghosted Karen McDougal at the same time.It is unclear if the FBI shooting of Ruby Ridge neighbor, Erik Allport, was connected in any way to the Wolverine Watchmen.Right-wing conspiracy theorists Jacob Wohl and Jack Burkman have been arrested in Michigan for voter intimidation robocalls.Donald Trump refuses to do the second Presidential Debate.Nancy Pelosi wants to use the 25th Amendment to remove Donald Trump.Eddie Van Halen's wife posted a goodbye to Eddie on Instagram. She's his "PooPee". Meanwhile, Sammy Hagar and Michael Anthony post a video.Here's what the Wolverine Watchmen look like.A bunch of people (including Trudi) feel that a civil war is coming after the election.Michael Bloomberg is paying off fines so people can vote democrat.Jessy Taylor is trying really hard to stay famous and released this turd of a song.The REAL rich kids of Instagram are extremely nauseating.Tory Lanez has been arrested and has COVID-19. Bad day.Drew loves jamming to convicted pedophile Gary Glitter for some reason.The NBA Finals will likely wrap up this weekend.Manny Machado gets very angry when you celebrate a great defensive play. He's totally cool with celebrating offensive plays.Officer Joseph Mensah is the latest police officer to get national attention for a shooting.Drew's Hokies are ground zero for Coronavirus.A listener sent in a story of running into and fighting Kevin Costner.We end today's show with our interview with Noel Monk, the former manager of Van Halen. RIP Eddie.Follow us on Facebook, Instagram and Twitter (Drew and Mike Show, Marc Fellhauer, Trudi Daniels and BranDon).

WWJ's All Local
Michigan Senate in session today, FBI raid in Livingston County

WWJ's All Local

Play Episode Listen Later Oct 8, 2020 5:03


WWJ's Tom Jordan and Roberta Jasina have your Thursday morning news update with stories about Michigan Senators going into session later this morning.  And more on a man shot by the FBI in Madison Heights.  See omnystudio.com/listener for privacy information.

Vegetarian Detroit
Mike Ransom of Ima Noodles

Vegetarian Detroit

Play Episode Listen Later Aug 12, 2020 29:28


Mike Ransom, Chef and Owner of Ima, the Japanese inspired noodle powerhouse with locations in Midtown and Corktown, Detroit, and Madison Heights, talks to Jewell Dziendziel about his vegetarian dishes. Ima was awarded Restaurant of the Year 2019 by the Detroit Free Press.  The episode kicks off with Mike Ransom talking about how Ima Midtown differs from his other locations in Corktown, Detroit and Madison Heights. Ima Midtown has a bar which is unique to this location and strategically positioned as soon as you walk into the restaurant. Staff is shaking up creative cocktails which are named after Mortal Kombat characters and include fun, festive garnishes. With the added space, Ima Midtown was able to add a pasta cooker, fryer, and dessert station.  Mike also lays out the difference between udon, ramen, and yaki udon noodles and discusses the current trends in vegetarian cuisine. Mike talks umami rich components and how he achieves bold flavors with vegetarian ingredients. And let’s not forget about dessert! Ima is doing some creative flavors of ice cream along with unique confections that are used to decorate the sweet treats. Tune in to catch this awesome episode, you don’t want to miss Mike Ransom’s food pet peeve! Ima Midtown is located at 4870 Cass Ave, Detroit, MI 48201 near Wayne State. Ima Midtown's dining room is opened 12-10PM. Carryout, curbside pickup, and delivery is offered at all locations. Visit the website to purchase gift cards and for up to date hours on all Ima locations.  See omnystudio.com/listener for privacy information.

Freshstart Podcast with Author D.L. Henning
Mark Tinsley on Toxic Leadership. Are You Toxic?

Freshstart Podcast with Author D.L. Henning

Play Episode Listen Later May 18, 2020 23:55


I appreciate Mark taking time to sit down with me via Zoom to discuss perhaps the biggest oxymoron and challenges in the business world today: TOXIC LEADERSHIP Mark shares his experiences with humor and wisdom as he invites his audiences to take the next steps toward living with purpose, courage, confidence, and conviction.  Watch on YouTube Dr. Mark Tinsley takes the term “Renaissance man” to a whole new level. A poet, pastor, musician, luthier, soldier, and professor, Mark’s diverse interests and accomplishments allow him to engage with people in all walks of life. Mark has lived into his own story, learning from his many varied experiences to live with purpose, courage, and conviction. He makes it a principal goal to share the steps he has taken toward victory in his own life to propel others to the same worthy ends. Mark can address individuals at nearly any place on their journey because he has traversed so many different professional and personal spheres. Mark holds degrees and certifications in fields as disparate as geology, theology, poetry, electric guitar building, gemology, interrogation, and flight instruction. He can fly a plane to officiate a marriage that incorporates a diamond he certified—and provide the musical accompaniment. Despite this wide array of accomplishments, Mark’s audiences find him to be humble, kind, and understanding—focused on helping them navigate their own challenges rather than describing his own. Mark brings his skills as a life-long teacher to his ministry. He has taught in a variety of venues, from planning and delivering training in a variety of capacities in the military to pastoring four churches to conducting workshops on marriage and family well-being to serving as a professor in both science and English classes at the university level. His ability to help individuals navigate the problems at hand, whether they have to do with comma usage, marriage, flying an airplane, or military life, grows from his well-honed teaching gift. ​ As a proven leader, Mark has seen what it takes to rise above common challenges. Mark has served as a platoon leader, executive officer, and chaplain in the Army; he currently holds the rank of Lt. Colonel and is the Chief of Studies at the United States Army Chaplain Center and School’s Fielded Force Integration Directorate.  Mark pairs his gift for leadership with a pastor’s desire to develop others, having served as an Army Reserve Chaplain since 2005 and as a pastor in four churches. Currently, Mark is the senior pastor of Amelon United Methodist Church in Madison Heights, Virginia. Mark’s public facing ministry extends beyond his professional roles, as he is a published poet, host of a weekly podcast, and gifted speaker who routinely leads workshops on topics ranging from military life to marriage and family.  He is also—but certainly not least—a husband and father of five. 

Invite The Neighbors DIY Podcast
ITN 68 | The Something Others (Madison Heights, MI)

Invite The Neighbors DIY Podcast

Play Episode Listen Later Apr 15, 2020 68:44


Support the podcast and help keep it online by becoming a member of our Patreon! Every little donation helps and I really appreciate anything you can pledge! Dave from The Something Others has been a fan of the podcast since day 1, so it was a pleasure to finally be able to repay the favor … Continue reading ITN 68 | The Something Others (Madison Heights, MI) →

Remarkable Results Radio Podcast
Covid-19 Aftermarket Panel Discussion ‘Business as Unusual’ [Bonus 06]

Remarkable Results Radio Podcast

Play Episode Listen Later Mar 24, 2020 44:41


Panel: Bill Haas, Hass Performance Consulting Tom Ham, Autocentric and Automotive Management Network, Grand Rapids, MI Greg Skolnik, Motor Works, Rockville, MD Bill Nalu, Interstate Auto Care, Madison Heights, MI  Talking points: Some back-office workers aren’t at work. They can work remotely Some states have loans and grants Greg Skolnik is applying for SBC application. He is getting in line and does not know where it will goHe wants to look at all options If you apply for the loan, you may not know what you will get Line of credit is an optionYou usually get a line of credit when you don’t need the money Banks offer lines of credit based on the strength of your financial position Once your financial strength is strong (you’ve prepared) apply for a line of credit with your bank Don’t attach yourself to the negative vibes coming out. Don’t be part of the fear-mongering Consider getting debt free going forward that will allow any economic downturn easier to absorbConsider Dave Ramsey Financial Pease University to help get yourself out of debt Work with your local businesses to help the community Follow the most common sense guidelines Too many people ignoring the do-right rule. Covid-19 must be taken seriously Is your waiting room open or closed?Bill Haas does not believe in waiters Tom Ham does believe in waiters Bill Nalu believes in waiters They all believe there can be a touchless relationship as Covid-19 continues Protecting your people is very important Waiters are there to leave.Must disinfect and wipe down the waiting room There is more to wipe down than to worry about your waiting room It is difficult to sell to waiters TouchlessPick-up keys in a lockbox Pay to text is a great option We are adjusting to the abnormal. Each day is different Parts delivered to a special table or place where the delivery person does not enter to deep in your space Expense review. Two columns. What you must pay and what you can ask for time.Talk to your landlord and ask for some relief Insurance’s of all types need to be paid on time Communicate with any creditor before you decide not to pay them. Tell them you are there and doing business Follow all conversations with your creditors with a letter. Keep in front of all creditors If you have cash reserves you can spend them wisely to keep your staff Your business interruption insurance may not cover what we are going through nowLook carefully at your next renewal Don’t lose sight of a continuing strong marketing planIf you are open you need to tell your customers and market Don’t let your customers assume you are open. They will think you are closed We are open, how can we serve you Make phone calls to every client Plans need to be made. Must be fluid and over-prepare. You need a plan for two weeks out, 30 days out and 45 days out. They are dynamic and will change Tom ham is optimistic and sees a huge opportunity aheadIt will not be behind us until the vaccine is out. We need to learn how to live with it We need to find the opportunity in explaining to our customers that they don’t need the car debt but need to fix their vehicles Grek Skolnik schedules appointments like the dentist do. It works for him and smooths his forecastsPeople are not hibernating, but he has conditioned his customers to come in for scheduled work/maintenance What is an optimist, today? Caution:Some shops will close. It may be the best thing to do for their business. They will re-open when it is time. Some may close for good The decisions you make are for the good of you, your family, your people, your customers   Listen to Text to Pay Episode Here. (https://remarkableresults.biz/remarkable-results-radio-podcast/e495/) https://disasterloan.sba.gov/ela/information/index...

Risk Matters
Lisa Stinnette – Culture change takes grit

Risk Matters

Play Episode Listen Later Feb 27, 2020 35:19


Lisa Stinnette is the CEO of Commercial Steel Erection (CSE), a family-owned business based in Madison Heights, VA. In an industry that places a high value on …Listen Now

Earth-2.net Presents...
A Cure for the Common Podcast: A WWF 1997 Retrospective - Wrestle Kingdom 14 Recap

Earth-2.net Presents...

Play Episode Listen Later Jan 26, 2020 208:14


Tom and his roommate Chris live in Bristol, England. Kellen and his wife Jen live in Madison Heights, Michigan, USA. It only makes sense that the first place they would meet in person is Tokyo, Japan. Tom and Kellen discuss their simultaneous vacations with a heavy emphasis on their shared experiences at Tokyo Joshi Pro Wrestling's TJP '20, as well as both nights of New Japan Pro Wrestling's Wrestle Kingdom 14 in Tokyo Dome and New Year's Dash.

Earth-2.net Presents...
A Cure for the Common Podcast: A WWF 1997 Retrospective - Wrestle Kingdom 14 Recap

Earth-2.net Presents...

Play Episode Listen Later Jan 26, 2020 208:14


Tom and his roommate Chris live in Bristol, England. Kellen and his wife Jen live in Madison Heights, Michigan, USA. It only makes sense that the first place they would meet in person is Tokyo, Japan. Tom and Kellen discuss their simultaneous vacations with a heavy emphasis on their shared experiences at Tokyo Joshi Pro Wrestling's TJP '20, as well as both nights of New Japan Pro Wrestling's Wrestle Kingdom 14 in Tokyo Dome and New Year's Dash.

WWJ In Depth Podcast
In Depth: The Ooze Cruise, Contamination at Electro Plating Services in Madison Heights

WWJ In Depth Podcast

Play Episode Listen Later Jan 23, 2020 54:49


In December, green ooze leaked onto the 696 expressway.  This week on In Depth from WWJ, host Rob St. Mary digs into the contamination at the Electro Plating Services in Madison Heights by going on "The Ooze Cruise" and talking to state and local environmental law officials.  

The Two Guys & a Bottle of ? Podcast
Episode #24 - #1.....What stops an Active shooter? The Arrival of a 2nd GUN.

The Two Guys & a Bottle of ? Podcast

Play Episode Listen Later Jan 10, 2020 118:33


The beginning is the end... and the last shot!!OK, we start the show now.The Preacher Man got to enjoys New Years celebration all the way 'till 4 am.Single mother from Detroit receives $2020 tip on $23 bill ahead of new year.Did you know the Preacher Man was the 1st person to be married at the Thomas Edison Inn?Impeachment trials are coming soon... stay tuned for Shifty Schiff and the Preacher mans 3rd eye concept.Is it time for a Harris Pole?**apparently the Harris's don't want to play that game**Armed parishioners saved 'untold number of lives.' This law made it legal to have guns in churchThe only thing that stops an Active Shooter is the arrival of a 2nd gun!!The Preacher Man wants to know how long it's going to take the Democrats to drag us into Socialism.Man whose Madison Heights metal firm sluiced 'green slime' onto I-696 reports to prisonAnd your Deep Dives for the week:The Preacher Man brings some Corrosion of Conformity along with some Sisters of Mercy.--- along with honorable mentions for Type O Negative and Collective Soul.  

Daily Detroit
Candice Miller On The Green Ooze And How Our Drains Are Connected

Daily Detroit

Play Episode Listen Later Jan 9, 2020 19:27


On today’s show, we’re talking with Macomb County Public Works Commissioner Candice Miller about that green ooze on I-696 and how it impacts neighbors, as well a questions about if sites in Metro Detroit haven’t been properly cleaned up, and, despite the city and county boundaries you see on a map, how we’re all, quite literally, connected. If you don’t know Miller, before this role, the St. Clair Shores native has had a long history of elected service. The Republican has been Michigan Secretary of State, Macomb County Treasurer, Harrison Township Supervisor and a member of the United States House of Representatives. Also on the show: Updates on other sites owned by Gary Sayers, the owner of the shuttered Electro Plating in Madison Heights. Stories mentioned on Channel 4 here about a Detroit location and on WXYZ here in regard to Sanilac, including one about a mom and a 13-year-old possibly cleaning up the stuff in Detroit. The City of Detroit is expanding its taxpayer assistance program to help keep low-income Detroiters in their homes. They say the program has already helped more than 7,600 homeowners. This round, depending on income levels, would exempt 25% of the taxes. Here’s a link to apply. And we have details on the new commuter Detroit to Ann Arbor bus route that aims to have a pilot going this year. Don't forget we're in all your favorite podcast apps, including: Apple Podcasts: https://podcasts.apple.com/us/podcast/daily-detroit/id1220563942 Spotify: https://open.spotify.com/show/1Yhv8nSylVWxlZilRhi4X9 Although the show will always be free, our members help make it available for everyone else. Become a member on Patreon: http://www.patreon.com/dailydetroit

Daily Detroit
6 Things To Know Around Metro Detroit

Daily Detroit

Play Episode Listen Later Dec 26, 2019 6:44


Plymouth-based Rivian has a neat new trick to make it turn like a tank Allee Willis has died Not one, but two donut incidents in Detroit - and Detroit Police has a suspect Royal Oak delays the sale of recreational marijuana in their city Mt. Clemens wants to add an art space And Woodpile BBQ is finally going to open in Madison Heights

Daily Detroit
Longtime Royal Oak Baker Dies Plus 10 Things To Know Around Metro Detroit

Daily Detroit

Play Episode Listen Later Dec 9, 2019 11:38


On today's show:  - "Sweeping" changes are coming to Detroit's Animal Care and Control, including more people and money - Detroit's darling watch and luxury goods maker, Shinola, is doing layoffs and outsourcing. Will we have to undergo a true culture shift to be able to make things in America again? More on Fox 2: https://www.fox2detroit.com/news/shinola-lays-off-employees-plans-to-outsource-some-operations Our previous Shinola story: http://www.dailydetroit.com/2019/07/18/shinola-is-laying-people-off-is-there-trouble-brewing-at-detroits-darling-brand/ And our tour of Pingree: http://www.dailydetroit.com/2019/05/11/meet-pingree-detroit-a-maker-of-leather-goods-that-isnt-shinola/ - Tiger Great Lou Whitaker has been denied the Hall of Fame, again. - New tenants announced in the District Detroit, specifically the Boston Consulting Group - Beyond Juice to open in the GM Rencen, and soon Midtown and New Center. - Madison Heights city council election was super close after a recount. More on Oakland County Times: http://oaklandcounty115.com/2019/12/08/madison-heights-recount-confirms-three-vote-victory-for-kymm-clark/ - Richard Hermann has been baking on Main Street in Royal Oak for decades. He passed on this morning, and his bakery will be closed for the foreseeable future.  - Sales tax on online retail is on the fast track to become a thing sellers must collect in Michigan - There's a new program on I-94 to crack down on bad commercial driving this week - And a tip of the hat to Cynthia Canty at Michigan Radio, who is retiring soon. Her replacement on StateSide was announced today, April Baer. Here's our interview with Cynthia earlier this year. http://www.dailydetroit.com/2019/07/19/a-conversation-with-retiring-detroit-radio-extraordinaire-cynthia-canty/  

Pagan Pathways Temple Podcast
PPT Presents Ep. 11

Pagan Pathways Temple Podcast

Play Episode Listen Later Nov 25, 2019 55:20


All of the opinions expressed on this show are those of the hosts or guests, and do not necessarily express the views of Pagan Pathways Temple or its affiliates.   Today on PPT Presents we have   Cynthia Day and her friend Fur on "It Makes You Think" whose episode speaks about Religion and Spirituality, and will be starting right after this introduction   We will also hear from Tara Callahan, a death doula, who will enlighten us on Talk of the Dead.   Finally, we have myself and Steven on “The spell-cast” where we will be speaking about Dream Interpretation for people in a hurry.   On December 7th from noon to 5pm we will be having a Cookie walk at Pagan Pathways Temple in Madison Heights, Michigan. Come on out to the temple to buy a box, then fill the box with as many delicious cookies as you can fit.  If you have extra cookies, you’re more than welcome to bring them to the temple for us to hand out. Our only ask is that you alert us to any allergens your cookies may have in them.   Would you like to advertise on our podcast?  We are offering 30 second, 1 minute, and 2 minute slots to local businesses, and our prices are reasonable!  Please write to paganpathwaystemple@gmail.com to find out more information, please include Podcast Advertisement in the Subject line.   And FINALLY! We want to hear from YOU, our loyal listeners!  Please record a 5-20 minute mini-sode for us to consider putting on the podcast, and you may find your mini-sode on the next PPT presents! All quality and content will be considered.

Beer Tour Guy Podcast – Better On Draft
Beer Tour Guy 030 – Cadillac Straits Brewing Co

Beer Tour Guy Podcast – Better On Draft

Play Episode Listen Later Nov 8, 2019


On the Beer Tour Guy Podcast Episode 30, Steve talks with Gary & Gordie from Cadillac Straits Brewing Co in Madison Heights. Listen... The post Beer Tour Guy 030 – Cadillac Straits Brewing Co appeared first on Better On Draft.

Beer Tour Guy Podcast – Better On Draft
Beer Tour Guy 030 – Cadillac Straits Brewing Co

Beer Tour Guy Podcast – Better On Draft

Play Episode Listen Later Nov 7, 2019


On the Beer Tour Guy Podcast Episode 30, Steve talks with Gary & Gordie from Cadillac Straits Brewing Co in Madison Heights. Listen in to learn about all of the fun stuff going on in the Michigan beer industry. Subscribe to The Beer Tour Guy Spotify – https://open.spotify.com/show/3enGxubfQFop2ppdQjuVNR iTunes – https://podcasts.apple.com/us/podcast/beer-tour-guy-podcast-better-on-draft/id1266857083 Subscribe to Better on Draft – https://plnk.to/BOD Spotify – https://open.spotify.com/show/0rofqU5VHPmEjcGLwJbocm iTunes – […] The post Beer Tour Guy 030 – Cadillac Straits Brewing Co appeared first on Better On Draft.

Remarkable Results Radio Podcast
RR 480: Geek Talk 2.0 Part 5 The Future of Websites. Will They Evolve?

Remarkable Results Radio Podcast

Play Episode Listen Later Nov 1, 2019 48:10


Chris Cloutier is co-owner of Golden Rule Auto Care in Dallas Texas and CEO of Auto Tex Me. He spent many years in the software industry developing solutions for companies like Southwest Airlines, and Wyndham Intl. He’s worked for companies that understood the marriage of service and software, and have applied it in an effective way. Chris has his ASE C1: Automobile Service Consultant Certification Test (C1). He brings the business side to the business and his brother Pat brings the Braun. Chris is also a musician. Hear Chris’s previous episodes  (https://www.autotext.me/) . Greg Buckley is the CEO the 50 + year young Buckley Personalized Auto Care in Wilmington, DE. He’s a member of ASA, an ATI Coach, a member of the Delaware Automotive Service Professionals, past member of the NAPA advisory board council, is vice-president of NAPA business development groups, and is involved as an advisory board member of Kukui, along with AutoVitals. Hear Greg’s previous episodes  HERE (https://remarkableresults.biz/?s=%22greg+Buckley%22) . Karim Morsli owner of Winkler Automomotive in Gaithersburg, MD,  is an engineer by trade who has worked in the oil fields and information technology industry. Karim is passionate about the new direction the automotive industry is taking, and in particular, the critical role independent service centers will need to evolve into to ensure all present and future car owners will have the choice of where to have their vehicle serviced besides the dealership. He is an innovator who works on multiple levels within the industry (education and legislative) to ensure his service center and others like his are ready for the challenges ahead. Always one to practice an open door approach, he is always willing to teach and share his knowledge and is also an avid learner. Listen to Karim’s previous episodes  (https://remarkableresults.biz/?s=karim+morsli) . Bill Nalu is President of Interstate Auto Care in Madison Heights, Michigan and has been in business for 30 years.  He collaborates with industry professionals, in building today’s “high-tech/old-fashioned” customer service system. Bill has been a big contributor to the podcast and he currently serves on several industries and educational advisory councils including AutoValue/Bumper to Bumper, Dorman Industries, and Cardone. Listen to Bill’s previous episodes  (https://remarkableresults.biz/?s=nalu)   Key Talking Points: 70% of small businesses own websites 31% who don’t have a website have a social media presence Do websites have value? Will they into the future? Does your website stay current? Are you using the same stock photo that everyone is using? Use organic pictures from your own business and people It is easier to post organically than to post same photo’s on your website. Where to you hang out? Does your social media steam have more followers? Your website is a ‘yellow page’ add on steroids. Does it still bring value to your customer and potential customers/ The YouTube platform will help you leverage SEO when you post video’s and social media Will social media show your message through their algorithms vs a static website? Will the website become important landing pages Will Google My Business be the place you need to invest in? You can create a one minute video for Google My Business You can build a form and create an appointment You can add events in a queue Magisto is software Greg uses to create a one minute video User-generated content can post stuff on your business in other channels except for websites. May be more valuable than a review. Greg believes we need a more interactive website to compliment social media Keep your content fresh between all your outlets Integration has stymied inspiration. Greg Buckley Fresh content is the rule. Stuff from four years ago does not work nor get you SEO placement Use a publishing tool for...

The Unfiltered Gentlemen
Batch171: Stone Enjoy By 10.31.19 & Lost Coast Peanut Butter Chocolate Milk Stout

The Unfiltered Gentlemen

Play Episode Listen Later Oct 22, 2019 46:24


Happy Oktober-Ween, tap heads! We're kicking things off with Stone Brewing's Enjoy By 10.31.19, another addition to the fresh hop series from Stone that is packing in over 10 varietals of hops. Dan gives an update to his car woes, while Scott gets scammed out of $40 while trying to get his passport.Greg gives a review of "Fighting with my Family."Our Bullpen Beer is Peanut Butter Chocolate Milk Stout from Lost Coast Brewing. Will this be a fantastic dessert beer? Or too many things thrown into one beer?In Booze News: Brink Brewing is named very small brewing company of the year, Ninkasi acquires two new breweries, Jägermeister and Arrogant Consortia collaborate on a new beer, Boston Beer Reformulates their Truly Hard Seltzer flavors, hundreds of people lost their license during Oktoberfest, a tourist goes on a drunken airport rampage, the Jonas Brothers brew their own batch of Coors Light, a phlebotomist gets arrested for DUI after their shift, and more!Make sure you follow our Beer Babe of the Week on Instagram @acraftbeergirl!Our Old Timey Word of the Week: "Cracker." Use it on social media and tag us for a shout out!Cheers to Madison Heights, VA, for being our top listening city for last week!Don't forget to check us out at www.theunfilteredgentlemen.com and to follow us on our social medias for some great beer shots: www.facebook.com/theunfilteredgentlemen, @unfilteredgents on twitter, and TheUnfilteredGentlemen on Instagram! We want you to drunk dial us at (805) 538-BEER (2337), we'd love to hear from you!

Pagan Pathways Temple Podcast
PPT Presents Ep. 8

Pagan Pathways Temple Podcast

Play Episode Listen Later Oct 13, 2019 78:30


On today's episode we have, Story Time with the Dunne's where we are speaking about Harmonic Convergence and the fact that there are really few coincidences in life. That story begins right after this introduction. We also have A Mug of Coffee, a Cup of Tea with our High Priestess Dani and her Buddhist husband Josh who will be speaking about life events in each of their religious practices, and we will also hear from Cynthia Day on "It Makes You Think" whose episode speaks about how shadow work can vary a great deal due to a number of different contributing factors. The segment is entitled "inside, Outside shadow work" If you are in the Metro Detroit Area on October 20th, please come check out our temple's 5th anniversary. There will be speakers, an Ordination for our Clergy, and a potluck to follow! It's Sure to be a great time and we'd love to see you! Pagan Pathways Temple is located in Madison Heights, at 28736 John R Rd. Also coming up at the temple is our Town Hall Meeting. This meeting takes place on October 25th, and begins at 7pm. This meeting is designed to tell our members and the community at large what the temple's board of directors has been working on since the last meeting. Would you like to advertise on our podcast? We are offering 30 second, 1 minute, and 2 minute slots to local businesses, our prices are reasonable! Please write to paganpathwaystemple@gmail.com to find out more information, please include Podcast Advertisement in the Subject line. And FINALLY!We want to hear from YOU, our loyal listeners! Have you ever thought of teaching a class at PPT, but thought you may not have enough to talk about? Try a Minisode! Do you think you can Podcast? I sure think you can! Please record a 5-20 minute minisode for us to consider putting on the podcast, and you may find your minisode on the next PPT presents! All Quality and content will be considered.

Pagan Pathways Temple Podcast
Wiccan Service - 10-06-2019 - Leadership

Pagan Pathways Temple Podcast

Play Episode Listen Later Oct 8, 2019 58:43


Nashan speaks about Leadership in this Sermon which was originally heard on 10/06/2019 at Pagan Pathways Temple in Madison Heights, MI. For more information about our programs and services, please find us on Facebook at https://www.facebook.com/PaganPathwaysTemplePage/

Remarkable Results Radio Podcast
RR 469: ASA Technology and Telematics Forum 2019

Remarkable Results Radio Podcast

Play Episode Listen Later Sep 24, 2019 28:23


Welcome to ASA Technology and Telematics Forumn 2019 and this episode contains transformational information that you’ll need to know and want to know. Bill Nalu is President of Interstate Auto Care in Madison Heights, Michigan and has been in business for 30 years.  Bill collaborates with industry professionals, in building today’s “high-tech/old-fashioned” customer service system. Bill has been a big contributor to the podcast and he currently serves on several industries and educational advisory councils including AutoValue/Bumper to Bumper, Dorman Industries, and Cardone. Bill Nalu’s Previous Episodes  (https://remarkableresults.biz/?s=bill+nalu) . Frank Leutz from Desert Car Care in Chandler, AZ.  Frank has a weekly radio ‘call in show’ called ‘Wrench Nation’. Frank also does a video feature called ‘Inside the Garage’ where he discusses vehicle failures and cures. Listen to Frank’s previous episodes  (https://remarkableresults.biz/?s=%22leutz%22) . ASA Technology and Telematics Forumn 2019 Key Talking Points: Access to data The psychological effect of autonomous vehicles- pedestrians crossing, security testing etc Augmented reality in testing- simulated Supply and demand- tech shortage, fewer vehicles on the road but those vehicles will be running more mileage. Less traffic congestion, smarter vehicle communication Dealerships locking data from independent shops will have negative effect on both GM strategy- zero congestion, zero emissions, and zero crashes in future Technology is the new cornerstone of our industry Discussion of Turo Balance of cybersecurity and access to data   Talk soon,       Resources: Thanks to Bill Nalu and Frank Leutz for their contribution to the aftermarket’s premier podcast. Link to the ‘BOOKS‘ page highlighting all books discussed in the podcast library  (https://remarkableresults.biz/books/) . Leaders are readers. Leave me an honest review on iTunes (https://airtable.com/tblOgQmbnkHekpl0L/viwSbPkieMNhLOmtK/recQNomCKr1D5I9x4) . Your ratings and reviews really help and I read each one of them. (http://eepurl.com/bhqME9) Be socially involved and in touch with the show: Speaking (https://remarkableresults.biz/speaking) Subscribe to a mobile listening app (https://remarkableresults.biz/app/) . (https://open.spotify.com/show/1lp4lTP8ZvWEWwEEXepBq6) Gold Certification recognizes top tier NAPA AutoCares with a high level of participation in the AutoCare program. The program was built by AutoCare Centers for AutoCare Centers to provide a consistent consumer experience, maximize technology leverage, and reward NAPA’s most committed partners. In other words, Gold Certified AutoCare Centers are the standard bearers for the AutoCare brand nationwide. Simply put, the Gold Certified NAPA AutoCare program, powered by your local shop brand, will separate you from the rest helping you boost your bay counts and your average repair orders. Learn more about NAPA AutoCare, Gold Certification, and the hundreds of other benefits the NAPA family has to offer by talking with your servicing NAPA store or visiting www.NAPAAutoCare.com.

Town Hall Academy
THA 137: The Language of Welcome

Town Hall Academy

Play Episode Listen Later Sep 19, 2019 37:18


  Bill Nalu is President of Interstate Auto Care in Madison Heights, Michigan and has been in business for 30 years.  He collaborates with industry professionals, in building today’s “high-tech/old-fashioned” customer service system. Bill has been a big contributor to the podcast and he currently serves on several industries and educational advisory councils including AutoValue/Bumper to Bumper, Dorman Industries, and Cardone. Listen to Bill’s previous episodes  (https://remarkableresults.biz/?s=nalu) Frank Leutz from Desert Car Care in Chandler, AZ.  Frank has a weekly radio ‘call in show’ called ‘Wrench Nation’. . Frank also does a video feature called ‘Inside the Garage’ where he discusses vehicle failures and cures. Listen to Frank’s previous episodes  (https://remarkableresults.biz/?s=%22leutz%22) . Brian Glowski is from South Street Auto Care, Rochester, MI   Key Talking Points: Bill and Frank are immigrants Bill has a graphic on his wall with the word ‘Welcome’ in over 25 languages You’ve got to know how to do business with our diverse clientele and specific cultures Your customers may have a language gap and the fear of the unknown on the repair of their vehicle There are certain taboos you need to know. Left hand from middle east people is taboo Japanese use two hands Easy to develop relationships is you understand their way to communicate Show patience and understanding with your customer Why we are different Why we have value to you even though more than what you want to invest in your vehicle Patience with the language barrier Most are tight-knit communities You need to know how your customers want to be communicated with If you are hugger, you need to know how cultures will except that Match your customer’s tone and style of communication. Minimize friction. Get to know them Why so much? If you answer with a question rather than an answer, it is a totally different dynamic. If you ask, “Do you know what a battery cost?” It starts the dialogue Let me tell you why this costs this much Create a relaxed encounter You train on your shortcomings. What can we learn from a walkout We pay technicians a livable wage is a strong answer the ‘Why So Much’ question  This is what we charge Consider options on parts for your customers, but never negotiate your price only on options Options are key, negotiations are not Everybody loves the cheap guy Different Cultures: Germans love a very direct approach when dealing with business -no fluff here. Italians enjoy getting to know you first with a personal approach before any business dealings Australians are very picky about time –deliver on time every time  Chinese may not accept your gift right away –could take 3 attempts before they are comfortable Japanese frown upon giving or receiving with one hand –both hands out is key  Arabs consider the left hand unsanitary –any usage of such is taboo  Russians may consider smiling as weakness & insecurity  Israelis do not conduct business on Fridays India -caution on pointing fingers & respectfully expect deep negotiation  You need an inviting heart and universal policies and for every customer, you’ll do well Kindness is a universal language Resources: A special thanks to Bill Nalu, Frank Leutz, and Brian Glowski for their contribution to the aftermarket. Books Page (https://remarkableresults.biz/books/) Leave me an honest review on iTunes (https://airtable.com/tblOgQmbnkHekpl0L/viwSbPkieMNhLOmtK/recQNomCKr1D5I9x4) . Your ratings and reviews really help and I read each one of them. Email (mailto:carm@remarkableresults.biz) (http://eepurl.com/bhqME9) Subscribe to a mobile listening app (https://remarkableresults.biz/app/) . (https://www.spotify.com/us/)...

High Ground News On The Ground Podcast
S2E14: New umbrella-share public art is usable and meant for all

High Ground News On The Ground Podcast

Play Episode Listen Later Aug 23, 2019


Rain or Shine umbrella-share is part public art, part community service. It debuts August 28 in Madison Heights. Cat Pena and Stacey Early with Creatives in Research reflect on the months of community listening that led them to umbrellas as a way to serve all of the neighborhood's diverse communities and needs.

Town Hall Academy
THA 131: Preparing Your Shop For the Next Five and Ten Years

Town Hall Academy

Play Episode Listen Later Aug 8, 2019 53:21


What is your future? Have you planned it? What are you doing to ensure your success in the next 5, 10 or 15 years? If you do nothing you get what you currently have and that may not sustain you to far into the future. Your panel: Kelli Weatherby,  co-owner, with husband Lee, in Accurate Automotive, Inc. in Mesa, AZ., Bill Nalu, owner of Interstate Auto Care, Madison Heights, MI and AJ Nealey, Nealey Auto Service, Edgewater MD. This diverse group has some similar yet some different strategies for their future. It is so refreshing to hear the dialogue and then compare their tactics to your current or long term plans.  We are in a dynamic industry that is in a heightened change curve. Keeping up at all levels will bring you spoils. And keeping your eye on your business with the future in sight is an important responsibility you have to your employees and your family. We talk BHAG’s, Debt, Branches, Succession, Training, refinancing, and SWOT among others. The Panel: Kelli Weatherby co-owner, with husband Lee, in Accurate Automotive, Inc. in Mesa, AZ. Accurate Automotive was founded in July 1994 Their time building Accurate Automotive, Inc. has been very adventurous. Along the way they have been fortunate to have received awards but mostly Kelli treasures her involvement in ATI and being a part of the sole all women 20 groups, Leading Ladies. Kelli is the mother of 2. Morgan (daughter), Corbin (Son) both married now and working in their careers. Corbin is a father of 3 which makes me a Nana who LOVES to spoil her little’s!!!   Listen to Kelli’s previous episodes  (https://remarkableresults.biz/?s=%22Kelli+Weatherby%22) . Bill Nalu is President of Interstate Auto Care in Madison Heights, Michigan and has been in business for 30 years.  He collaborates with industry professionals, in building today’s “high-tech/old-fashioned” customer service system. Bill has been a big contributor to the podcast and he currently serves on several industries and educational advisory councils including AutoValue/Bumper to Bumper, Dorman Industries, and Cardone. Listen to Bill’s previous episodes  (https://remarkableresults.biz/?s=nalu) AJ Nealey got the mechanical bug at a young age playing with Legos. The bug quickly escalated to wrenching on his own car in high school, to his first full-time job as a technician and also to a racing career. He started Nealey Auto Service, Edgewater, MD, out of his one bay garage in 2011 after his racing career came to an end. After he married his wife, Stephanie, in 2014. AJ and Stephanie decided to focus all energy and resources to grow Nealey Auto Service. It all started with taking RLO Training’s Guerilla Shop Management course. Since then, they have grown to a 9 bay facility with 8 employees and have increased sales a total of 1172% since then. Listen to AJ’s previous episodes (https://remarkableresults.biz/?s=AJ+Nealey) Key Talking Points AJ Nealy: The importance of a BHAG – be a visionary – set the dream and do it AJ: Debt reduction is an important goal so he can reach his goal of 10 shops in 15 years He will purchase going to profitable shops. Be a player in their succession plan Bill is too much of a micro-manager and perfectionist and has not grown branches because of that  Bill needs a top-quality number two in the business to take some of his focus A large part of Bill’s move forward strategy was to pay off the building and his house Kelli has refinanced their building Kelli is working on a succession plan with her husband Lee. They are working with their service manager and lead technician AJ has done a SWOT analysis on his business (Strengths, Weaknesses, Opportunities, Threats)  (https://remarkableresults.biz/a040/) Do a SWOT on each individual team members Where do your people want to grow? Align with their gifts Kelli and her husband did an individual SWOT because they are partners....

Don't feed after Midnite podcast
Episode 31 Preview

Don't feed after Midnite podcast

Play Episode Listen Later Jul 13, 2019 1:01


Here is a little taste of our upcoming episode with Artist Erik Gutierrez ! He will be at Comics and more an awesome Comic book store in Madison Heights, Michigan today July 13th! Go check it out! FOR YOUR HEALTH !

Unfound
Donnie Martin III: When Lightning Strikes Again

Unfound

Play Episode Listen Later Jul 12, 2019 81:38


Donnie Ray Martin III was a 31 year old from Madison Heights, MI. He was an animal lover and worked for a tree trimming company. On August 3, 2017, Donnie went to work as he usually did. After, he was offered a ride home by his brother in law. Donnie declined. He said he’d walk instead. He was never seen again. Facebook: https://www.facebook.com/helpusfinddonniemartin/ https://www.facebook.com/groups/234239070435425/ Charley Project: http://charleyproject.org/case/donnie-ray-martin-iii NAMUS: https://www.namus.gov/MissingPersons/Case#/39409?nav Article: https://www.wxyz.com/news/region/oakland-county/father-searches-for-missing-madison-heights-man-who-disappeared-last-week If you have any information regarding the disappearance of Donnie Martin, please contact the Madison Heights Police Department at (248) 585-2100. Unfound supports accounts on Podomatic, iTunes, Stitcher, YouTube, Instagram, Twitter, and Facebook. --Please join us on Wednesday nights at 9pm ET for the YouTube Live Show. --Contribute to Unfound at Patreon.com/unfoundpodcast. And at Paypal: unfoundpodcast@gmail.com --that is also the email address. --The Website: unfoundpodcast.com. - --Merchandise: --The books at Amazon.com in both ebook and print form. --don't forget the reviews. --shirts at myshopify.com/unfound-podcast. --cards at makeplayingcards.com/sell/unfoundpodcast --And please mention Unfound at all true crime websites and forums. Thank you.

Wrench Nation - Car Talk Radio Show
#159 Summer Road Trip Tips

Wrench Nation - Car Talk Radio Show

Play Episode Listen Later Jun 29, 2019 50:20


The Timeless Family Classic, the Road Trip. We often think of road trips as a time to get away, visit relatives and friends and set off for the freedom of the road. Packing items that will keep the kiddos occupied and a few snacks while maybe having a mechanic glance at a few things like the basics of tires , oil level and condition, and a few safety items like brakes and all exterior lighting. But is this truly enough? The Deep Discovery of Mechanical Concerns. While receiving an oil service and basic inspection is a great start, is this enough? More importantly, what are you truly looking for from vehicle to vehicle during certain mileage intervals? The owner's manual does a pretty good job of laying out a road map of what items should be checked off at specific mileage points, but how many actually read it? Then there are the vital recall and service bulletins that may affect upcoming repairs, or that latest program to the onboard computer that could affect the operation of a multitude of systems, including how well mpg is produced? The Inspection Story You Need to Know from the Service Bays. There are hundreds of articles online regarding road trip tips and how to keep your vehicle safe and reliable. We get it. But how many of these truly bring in a perspective of what mechanics are seeing in the service bays that are true testimonials of what can go wrong and how to avoid it? We attempt to make sense of it all and provide a deeper look into some of the worst case scenarios that could play out during a road trip. You will hear real world experiences in the service bays while performing hundreds of road trip inspections. We are honored to have Bill Nalu, talented technician and garage owner of Interstate Auto Care in Madison Heights, MI http://bit.ly/InterstateAutoCare join us for highlights of specific mechanical disasters you can avoid that go above the basic routine of a quick check.

Remarkable Results Radio Podcast
RR 441: Geek Talk 2.0 Part 4 – Can Our Data Be Used As a Benefit to Others and Us?

Remarkable Results Radio Podcast

Play Episode Listen Later Jun 18, 2019 56:15


Episode RR 441 Greg Buckley is the CEO the 50 + year young Buckley Personalized Auto Care in Wilmington, DE. He’s a member of ASA, an ATI Coach, a member of the Delaware Automotive Service Professionals, past member of the NAPA advisory board council, is vice-president of NAPA business development groups, and is involved as an advisory board member of Kukui, along with AutoVitals. Hear Greg’s previous episodes  (https://remarkableresults.biz/?s=%22greg+Buckley%22) . Chris Cloutier is co-owner of Golden Rule Auto Care in Dallas Texas and CEO of Auto Tex Me. He spent many years in the software industry developing solutions for companies like Southwest Airlines, and Wyndham Intl. He’s worked for companies that understood the marriage of service and software, and have applied it in an effective way. Chris has his ASE C1: Automobile Service Consultant Certification Test (C1). He brings the business side to the business and his brother Pat brings the Braun. Chris is also a musician. Hear Chris’s previous episodes  (https://remarkableresults.biz/?s=%22chris+cloutier%22) Karim Morsli owner of Winkler Automomotive in Gaithersburg, MD,  is an engineer by trade who has worked in the oil fields and information technology industry. Karim is passionate about the new direction the automotive industry is taking, and in particular, the critical role independent service centers will need to evolve into to ensure all present and future car owners will have the choice of where to have their vehicle serviced besides the dealership. He is an innovator who works on multiple levels within the industry (education and legislative) to ensure his service center and others like his are ready for the challenges ahead. Always one to practice an open door approach, he is always willing to teach and share his knowledge and is also an avid learner. Listen to Karim’s previous episodes (https://remarkableresults.biz/?s=karim+morsli) . Bill Nalu is President of Interstate Auto Care in Madison Heights, Michigan and has been in business for 30 years.  He collaborates with industry professionals, in building today’s “high-tech/old-fashioned” customer service system. Bill has been a big contributor to the podcast and he currently serves on several industries and educational advisory councils including AutoValue/Bumper to Bumper, Dorman Industries, and Cardone. Listen to Bill’s previous episodes (https://remarkableresults.biz/?s=nalu)   Key Talking Points: Greg Buckley Greg is now working closely with AAA Data is being used and protected Wants to be able to manage the data that AAA wants and has. AAA opened the door to communication which resulted to him changing his mind on his relation with them. Did not burn a bridge and set the record straight AAA- bridge to motorist, mechanic and government Have ears of moms, legislators, support family initiatives They could be an advocate with government He says that AAA owns the Moms. They will let Greg market to their ‘moms’ What are third parties doing with our data? He has experienced an uptick in third-party business in the last month Third party programs can account for some of your organic growth. He wants to be aware of them, understand their program and decide if that partnership is healthy for him as an independent. Cars will be a utility. However, not much love of the vehicle but there for basic transportation We are in the safe transportation business and we are just here to just repair a vehicle. As a result, there is a need to participate and be involved in our future through associations and legislation Chris Cloutier How does AI (Artificial Intelligence) impact our world? Gets smarter each day He believes Identifix will help you with AI What if an AI tool helps your production in the face of our technician shortage Lyft will open their own shops to repair their contract drivers...

Daily Detroit
Macomb County May Seek Tax For New Jail Plus 7 Things To Know

Daily Detroit

Play Episode Listen Later Jun 13, 2019 13:52


Macomb County Executive Mark Hackel wants to build a new jail, because the current one is a squalid death trap. On June 19, he plans to ask a special meeting of the county board of commissioners’ Records and Public Safety panel for approval of the $375 million project, plus the OK of ballot language for a tax to pay for the bonds that would pay for it. It’s not clear how much the tax millage would be or whether this would constitute a tax increase for residents. But for a generally tax-averse county, this one could get problematic, fast. Oh, and there’s a new attempt to thwart the new Gordie Howe International Bridge, this time via an addition to a state budget bill that would prohibit the state from spending any money to finance its half of construction. You know, even though Canada is reimbursing us 100% of the costs. Will wonders never cease? Elsewhere, we run down: Security guards in downtown Detroit began a strike today, though it’s unclear how widespread it actually is. The city has broken ground on the Joseph Campau Greenway, a 1.2-mile non-motorized path that will run parallel to the Dequindre Cut. Friday is Flag Day, and the Fisher Building will celebrate by displaying its collection of 60 national flags from way back in 1928, when the building opened. [Facebook] Beyond Juice, the Madison Heights based food retailer, will open its second Detroit location on the ground floor of The Platform. Shinola is selling love locks that you can hang in Parker’s Alley. And there’s a cash flash event planned for a stretch of Grand River Avenue seeing reconstruction on June 26. You can learn more about the event, which aims to support neighborhood businesses in Detroit, at DiscoverDetroitD1.com. Thanks for listening to Daily Detroit. If you like what you’re hearing, tell a friend about us, leave us a review and subscribe on Apple Podcasts, or support us by becoming a Patreon member.

High Ground News On The Ground Podcast
S2E5: Spotlight on Madison Heights

High Ground News On The Ground Podcast

Play Episode Listen Later May 31, 2019


High Ground News' Emily Trenholm hosts Abby Miller and Susannah Barton from the Memphis Medical District Collaborative for a discussion about assets, opportunities and story ideas in High Ground's latest focus neighborhood.

Crain's Detroit Business
Detroit Rising: Chasing medical fraud in Michigan's no-fault auto insurance system

Crain's Detroit Business

Play Episode Listen Later May 14, 2019 23:23


John Hohmeier, an insurance industry defense attorney at Scarfone & Geen in Madison Heights, talks with Crain's Senior Reporter Chad Livengood about the fraudulent claims he sees in Michigan's unlimited medical coverage under the 1973 no-fault auto insurance law.

Better on Draft  | A Craft Beer Podcast
Better on Draft 176 - Cadillac Straits

Better on Draft | A Craft Beer Podcast

Play Episode Listen Later May 4, 2019 106:56


Matt, Ken, Rob, and Nick talk with Gary and Gordy from Cadillac Straits and opening up a brewery in Madison Heights. From a welcoming city to a great start as a homebrew shop, Cadillac Staits is gearing towards a June opening. Rob gives us some news updates while Matt challenges us on to 5 Questions with a mystery beer! Learn more by listening to the show! Subscribe to our podcast at http://playpodca.st/betterondraft Don’t forget to listen to us live every Friday at 7pm EST on Facebook Live. We are also on your Spotify too! https://open.spotify.com/show/0rofqU5VHPmEjcGLwJbocm If you have a minute, please feel free to rate us on iTunes, we would truly appreciate it! https://itunes.apple.com/us/podcast/better-on-draft-a-craft-beer-podcast/id1091124740?mt=2 www.twitter.com/betterondraft www.facebook.com/betterondraft www.untappd.com/bodpodcast www.youtube.com/c/betterondraft www.instagram.com/betterondraft SPOTIFY- https://open.spotify.com/show/0rofqU5VHPmEjcGLwJbocm

The D Brief
Chef Mike Ransom of Ima Noodles

The D Brief

Play Episode Listen Later Mar 22, 2019 43:21


Mike Ransom, the owner and chef behind Ima, which was just named 'Restaurant of the Year' by the Detroit Free Press, talks about his Japanese noodle houses in Corktown and Madison Heights.

For The Record
FTR 025: Bill Nalu on Abundance

For The Record

Play Episode Listen Later Dec 24, 2018 5:46


Bill Nalu is President of Interstate Auto Care in Madison Heights, Michigan and has been in business for 30 years.  Bill collaborates with industry professionals, in building today’s “high-tech/old-fashioned” customer service system. Bill has been a big contributor to the podcast and he currently serves on several industries and educational advisory councils including AutoValue/Bumper to Bumper, Dorman Industries, and Cardone. Bill Nalu’s Previous Episodes  (https://remarkableresults.biz/?s=bill+nalu) .   Key Talking Points Abundance can come at us passively if we like it or not. What if we successfully completed a failed endeavor? Your sponsoring thought can drive your abundance. If you don’t think you deserve what you deserve, you will not get it. A special thanks to Bill Nalu for sharing his passion – For The Record. Books mentioned in the content library  (https://remarkableresults.biz/books/) Leave me an honest review on iTunes (https://airtable.com/tblOgQmbnkHekpl0L/viwSbPkieMNhLOmtK/recQNomCKr1D5I9x4) . Your ratings and reviews really help and I read each one of them. Email Carm HERE (mailto:carm@remarkableresults.biz) .   (mailto:carm@remarkableresults.biz)       Be socially involved and in touch with the show: Speaking (https://remarkableresults.biz/speaking) (http://eepurl.com/bhqME9) Download the Remarkable Results Radio listening APP for your smart device: (https://itunes.apple.com/app/id1188757689)         Find a Top Podcast Listening APP for your Mobil Device, Click (https://remarkableresults.biz/app) (https://remarkableresults.biz/app) The views and opinions expressed are those of my guest and do not necessarily reflect the views and opinions of the author, sponsors, associates or affiliates of LSTN MEDIA LLC

Sitting Down With Stand Ups
Sitting Down With Stand Ups 11-12-18 s2 e46

Sitting Down With Stand Ups

Play Episode Listen Later Nov 19, 2018 159:23


Dave, Marcco, Melanie and D+ rated sound guy Anthony Slanda welcome Detroit comic and show runner Kristine Vidojevski. We talk about interviewing possible interns at Specs Howard, the ins and outs of Kristine's venue, Comedy on the Rocks in Madison Heights and how having an entertaining, driven, night shift working father had her tip toeing around in grade school but stomping around in college and then comedy. We hit some hate mail, give Kristine an editorial pimping, run our anti social media bit and then Kristine takes on the SDWSU team in the house favorite.

Town Hall Academy
THA 092: The Extreme Value of Shop Tours

Town Hall Academy

Play Episode Listen Later Nov 7, 2018 51:40


Your Learning Curve Never Sounded So Good The Extreme Value of Shop Tours Panel: Frank Scandura from Franks European in Las Vegas, NV started working on cars as a teenager in upstate New York and moved to Las Vegas in 1988.  After years writing service for Mercedes, he opened Frank’s European service in 2001 and grew to a 12,000-square foot, 10 bay shop in the northwest part of Las Vegas, not far from the famous Strip! Photo courtesy of Shari Pheasant He has 15 team members and is partnered with his wife Deborah. From his first immersion, in the business, pumping gas at 15 years old in Orange County New York, to writing service at a Mercedes dealer in Las Vegas Frank Scandura shares his business acumen and offers insights and trends on leadership as a business coach. Frank’s previous episodes  (https://remarkableresults.biz/?s=%22Frank+Scandura%22) .   Vinnie Lucido has had his hands in the automotive industry since 1996, starting in High school as a CSR at one of the last 76 Full-Service Gas stations in Reno. He found a passion for helping people through their most prized possessions, their automobile. Vinnie and his brother Anthony partnered together & opened CoAuto in 2014 and have been nothing but success in their new undertaking. Vinnie is ASE certified and has operated in every capacity of the automotive repair field. Throughout his career, he has been a customer service representative, a service writer, a technician, a manager and now an owner. Ultimately, he finds he is happiest when he is in communication with his clients and gets the opportunity to get to know his guests. Vinnie spends his time building relationships and networking and in turn, the shop continues to grow. Listen to Vinnie’s previous episodes  HERE (https://remarkableresults.biz/?s=%22vinnie+lucido%22) . Deb Van Batenburg is the vice president of Automotive Career Development Center [ACDC] and a former repair shop owner with his husband Craig.  She and her husband engaged full time in the understanding of the technology used in hybrid and electric cars. Students worldwide attend their comprehensive six-day trading class called ‘Up Your Voltage’. Deb also writes human interest ideas, business trends and critical thinking for Auto Inc and AASP magazines. Listen to Deb’s previous episodes  HERE (https://remarkableresults.biz/?s=%22deb+van+batenburg%22) . Andy Bizub is a native of Chicago. His first career was 25 years as a commodity trader. He entered the professional auto industry in 2014 by acquiring a failing shop in downtown Chicago that he was a customer of and start a turnaround. At bought his first car at age 19, a 1972 Triumph Spitfire, which was the start of his gas, oil, and automobile obsession. Listen to Andy’s previous episodes  (https://remarkableresults.biz/?s=%22bizub%22) . Greg Bunch is the owner of Aspen Auto Clinic, a five-location automotive and service business in Colorado. Greg started his passion for cars at 15 when he began rebuilding a 1966 Volkswagen Bug.  Greg has moved from a Volkswagen mechanic to ASE Master Technician, to Management, to starting his shop 18 years ago in his garage, to an award-winning multi-location business. Greg is currently a board member for the STEM-based charter school call “Automotive Institute of Science & Technology” and on the Advisory board of Ratchet and Wrench Magazine. Greg is also a board member of the Autocare organization and a certified instructor for the  Worldpac Training Institute and Carquest Technical Institute.  Greg’s unwavering passion for the industry has also led him to form a company called Transformers Institute, a coaching and training company dedicated to transforming the automotive industry. Listen to Greg’s previous episodes (https://www.transformersinstitute.com/) . Bill Nalu is President of Interstate Auto Care in Madison Heights, Michigan and has been in business for 30 years.  Bill collaborates with...

Town Hall Academy
THA 089: Open Four, Five or Six Days a Week. You Decide.

Town Hall Academy

Play Episode Listen Later Oct 17, 2018 50:03


Your Learning Curve Never Sounded So Good The Panel: Bill Nalu is President of Interstate Auto Care in Madison Heights, Michigan and has been in business for 30 years.  Bill collaborates with industry professionals, in building today’s “high-tech/old-fashioned” customer service system. Bill has been a big contributor to the podcast and he currently serves on several industries and educational advisory councils including AutoValue/Bumper to Bumper, Dorman Industries, and Cardone. Listen to Bill’s previous episodes (https://remarkableresults.biz/?s=nalu) Tom Piippo a three-time recognized ASE Technician of the Year and owner of Tri-County Motors, Rudyard, Michigan. Tom was honored by ASA as their 2017 Alpha award winner for his generous and far-reaching contributions to the automotive service industry. Tri-County Motors is equipped to handle most anything that rolls in the door, from Alpha’s to Windrowers. Tom and Kris instill a caring, learning culture within the business. Employee’s know that training is mandatory when they are hired. Attending all local training events is required along with most major state and national training events. Listen to Tom’s previous episodes (https://remarkableresults.biz/?s=%22Tom+Piippo%22) Alan “Ollie” Gelfand is the founder and driving force behind German Car Depot, and a former professional skateboarder and developer of the “Ollie” skateboarding trick. A few years after injuries ended his professional skateboarding career, Alan begins competing in Sports Car Club of America (SCCA) road racing events. Building and driving his own VW race cars, Alan went on to win several national competitions including four 24-hour endurance races. Alan discontinued racing in 2002, this allowed him more time to focus his efforts on building German Car Depot into what it is today, South Florida’s dealer alternative for expert German car auto repair. From Skateboarding legend to autocross state champion to repair shop owner Alan ‘Ollie’ Gelfand has a great story and he is not bashful to tell it. Listen to Ollie’s previous episodes (https://remarkableresults.biz/?s=%22Ollie+Gelfand%22)   Key Talking Points: A four day work week always gives you a 3 day weekend and it takes a bit to fire up the Monday coming off a long weekend. Will your customer respond to a change to fewer days. Challenge to find a tech to work six days. Workaround your techs schedules to give them some time. Customers and techs have a seven day a week life. Bill would like to go to a 5 day a week but bring up a great argument to stay at 6. He provides flexibility in his schedule to help his people accommodate their life. Scheduling creativity, if you have enough techs could work 4 ten hour days. Alan is using Craigslist for hiring with rewards. Alan is a 6 day a week shop doing 20-25% of his weekly volume on Saturday. His guys can turn a lot of hours on a Saturday. In his ads to find techs he always talks about a four day work week. He has different pay plans for techs depending on what works best for them. He needs 160 hours per week to earn a great living. Alan does not work on Saturday. Saturdays are a lot of oil changes and maintenance. They have six loaner cars. Never have enough. He would go to 5 if he could find the techs to knock out the work. Has 50% – 70% appointments German dealers are open on Saturday and one if open on Sunday. Parts is not an issue on Saturday. Earns 21% new customers each month. New customers come in on Saturday. They drive by the shop before deciding. Curb appeal and a nice waiting room is a must. If you stay good on Yelp you are great in South Florida. Bill is looking to convert his 6-day shop into different workpieces to create a four day work week for techs. You have to outrun your expenses so you need to have...

IT in the D
Tom Hutchison and Stefani Manard Comics and More Signing with Big Dog Ink, Psychopath, The Last Heist

IT in the D

Play Episode Listen Later Oct 16, 2018 58:32


Even though it's been a minute since we've been at a comic con, that doesn't mean we lose touch with our favorite creators.  So listen in as we dive in with Tom Hutchison of Big Dog Ink to talk about the Antoinette kickstarter, and Stefani Manard about Psychopath and The Last Heist, and the signing that they're doing on Wednesday at Comics and More in Madison Heights... The event for the signing is at: https://www.facebook.com/events/516993172103088/ Tom's kickstarter is at: https://www.kickstarter.com/projects/1016186425/antoinette-long-live-the-queen-1 Big Dog Ink is at: https://www.facebook.com/bigdogcomics/ Stefani can be found at: https://www.facebook.com/stefanimanard/ IT in the D On the web: http://www.ITinTheD.com On Meetup: http://www.meetup.com/ITintheD/ On LinkedIn: https://www.linkedin.com/groups/IT-in-D-91763 On Facebook: http://www.facebook.com/ITintheD On Twitter: http://www.twitter.com/ITintheD Podcast Detroit is at: On the web: http://www.podcastdetroit.com/ On Facebook: https://www.facebook.com/PodcastDetroit On Twitter: https://twitter.com/PodcastDetroit On Soundcloud: https://soundcloud.com/podcastdetroit

For The Record
FTR 014: Bill Nalu wonders – Are You Willing To Be A Messenger For Our Industry?

For The Record

Play Episode Listen Later Oct 8, 2018 9:59


Bill Nalu is President of Interstate Auto Care in Madison Heights, Michigan and has been in business for 30 years.  Bill collaborates with industry professionals, in building today’s “high-tech/old-fashioned” customer service system. Bill has been a big contributor to the podcast and he currently serves on several industries and educational advisory councils including AutoValue/Bumper to Bumper, Dorman Industries, and Cardone. Listen to Bill’s previous episodes  HERE. (https://remarkableresults.biz/?s=nalu) Key Talking Points How he values the incredible land called America. His family immigrated to America in 1975. This country allowed him to open a business 30 years ago. We discount context at the price of content. We must apply context to every piece of content. He was frustrated until he put context into his life. Too much choice causes paralysis and we may not make important moves. So much more to learn along the way. Get involved. Superman will not save the day. Where is your contribution beyond your four walls? Interstate Auto Care  (https://www.interstateautocare.com/) . Leave me an honest review on iTunes (https://airtable.com/tblOgQmbnkHekpl0L/viwSbPkieMNhLOmtK/recQNomCKr1D5I9x4) . Your ratings and reviews really help and I read each one of them. Email Carm HERE (mailto:carm@remarkableresults.biz) . A special thanks to Bill Nalu for sharing his passion – For The Record. (http://eepurl.com/bhqME9) Be socially involved and in touch with the show: Speaking (https://remarkableresults.biz/speaking) Download the Remarkable Results Radio listening APP for your smart device: (https://itunes.apple.com/app/id1188757689)         Find a Top Podcast Listening APP for your Mobil Device, Click (https://remarkableresults.biz/app) (https://remarkableresults.biz/app) The views and opinions expressed are those of my guest and do not necessarily reflect the views and opinions of the author, sponsors, associates or affiliates of LSTN MEDIA LLC

Remarkable Results Radio Podcast
RR 354: Geek Talk 2.0 Part Two – Tech Talk From Aftermarket Professionals

Remarkable Results Radio Podcast

Play Episode Listen Later Aug 17, 2018 53:50


OK here is how Geek Talk 2.0 got started. In the Town Hall Academy on SMS systems (https://remarkableresults.biz/a065/)  we got on a ‘tech talk’ roll. It got very interesting and at the end of the episode, we decided to create this episodic series called Geek Talk 2.0. Talking Geek can be a full-time job in our industry. With tech changing at light speed, we thought it a good idea to talk about it and maybe even debate it in an episodic series. Our goal will be to inform you of important tech areas of your business that you need to pay attention to. In this episode, we talk cloud-based systems, how to protect yourself from ransomware, a little ADAS talk and why your involvement in the laws of your state regarding autonomy and who controls the data is so important. Having an independent at the table will make a big difference for the aftermarket. Keep an ear to the ground for the next episode or subscribe to the newsletter, see below, or subscribe to your favorite listening app. You can find a short list of listening apps for mobile devices  (https://remarkableresults.biz/app) . The Panel: Greg Buckley is the CEO the 50 + year young Buckley Personalized Auto Care in Wilmington, DE. He’s a member of ASA, an ATI Coach, a member of the Delaware Automotive Service Professionals, past member of the NAPA advisory board council, is vice-president of NAPA business development groups, and is involved as an advisory board member of Kukui, along with AutoVitals. Hear Greg’s previous episodes  HERE (https://remarkableresults.biz/?s=%22greg+Buckley%22) . Chris Cloutier is co-owner of Golden Rule Auto Care in Dallas Texas. He spent many years in the software industry developing solutions for companies like Southwest Airlines, and Wyndham Intl. He’s worked for companies that understood the marriage of service and software, and have applied it in an effective way. Chris has his ASE C1: Automobile Service Consultant Certification Test (C1). He brings the business side to the business and his brother Pat brings the Braun. Chris is also a musician. Hear Chris’s previous episodes  (https://remarkableresults.biz/?s=%22chris+cloutier%22) Karim Morsli owner of Winkler Automomotive in Gaithersburg, MD,  is an engineer by trade who has worked in the oil fields and information technology industry. Karim is passionate about the new direction the automotive industry is taking, and in particular, the critical role independent service centers will need to evolve into to ensure all present and future car owners will have the choice of where to have their vehicle serviced besides the dealership. Karim is an innovator who works on multiple levels within the industry (education and legislative) to ensure his service center and others like his are ready for the challenges ahead. Always one to practice an open door approach, he is always willing to teach and share his knowledge and is also an avid learner. Listen to Karim’s previous episodes  (https://remarkableresults.biz/?s=karim+morsli) . Bill Nalu is President of Interstate Auto Care in Madison Heights, Michigan and has been in business for 30 years.  Bill collaborates with industry professionals, in building today’s “high-tech/old-fashioned” customer service system. Bill has been a big contributor to the podcast and he currently serves on several industries and educational advisory councils including AutoValue/Bumper to Bumper, Dorman Industries, and Cardone. Listen to Bill’s previous episodes  HERE. (https://remarkableresults.biz/?s=nalu) Tracy Martin has been involved in the automotive aftermarket for over 40 years. He is the author of six, Motor Books Workshop Series book including: “How to Diagnose and Repair Automotive Electrical Systems,” “Motorcycle Electrical Systems Troubleshooting and Repair” and “How to Use Automotive Diagnostic Scanners.” In addition to books, Tracy has written hundreds of articles and product reviews for Powersports magazines...

Remarkable Results Radio Podcast
RR 339: Geek Talk 2.0 Part One – Tech Talk From Aftermarket Professionals

Remarkable Results Radio Podcast

Play Episode Listen Later Jun 26, 2018 55:42


OK here is how Geek Talk 2.0 got started. In the Town Hall Academy on SMS systems episode (https://remarkableresults.biz/a065/) we got on a ‘tech talk’ roll. It got very interesting and at the end of the episode, we decided to create this episodic series called Geek Talk 2.0. Talking Geek can be a full-time job in our industry. With tech changing at light speed, we thought it a good idea to talk about it and maybe even debate it in an episodic series. Our goal will be to inform you of important tech areas of your business that you need to pay attention to. In this episode, we talk cloud-based systems, how to protect yourself from ransomware, a little ADAS talk and why your involvement in the laws of your state regarding autonomy and who controls the data is so important. Having an independent at the table will make a big difference for the aftermarket. Keep an ear to the ground for the next episode or subscribe to the newsletter, see below, or subscribe to your favorite listening app. You can find a short list of listening apps for mobile devices (https://remarkableresults.biz/app) . The Panel: Greg Buckley is the CEO the 50 + year young Buckley Personalized Auto Care in Wilmington, DE. He’s a member of ASA, an ATI Coach, a member of the Delaware Automotive Service Professionals, past member of the NAPA advisory board council, is vice-president of NAPA business development groups, and is involved as an advisory board member of Kukui, along with AutoVitals. Hear Greg’s previous episodes  HERE (https://remarkableresults.biz/?s=%22greg+Buckley%22) .   Chris Cloutier is co-owner of Golden Rule Auto Care in Dallas Texas. He spent many years in the software industry developing solutions for companies like Southwest Airlines, and Wyndham Intl. He’s worked for companies that understood the marriage of service and software, and have applied it in an effective way. Chris has his ASE C1: Automobile Service Consultant Certification Test (C1). He brings the business side to the business and his brother Pat brings the Braun. Chris is also a musician. Hear Chris’s previous episodes  (https://remarkableresults.biz/?s=%22chris+cloutier%22)   Karim Morsli owner of Winkler Automomotive in Gaithersburg, MD,  is an engineer by trade who has worked in the oil fields and information technology industry. Karim is passionate about the new direction the automotive industry is taking, and in particular, the critical role independent service centers will need to evolve into to ensure all present and future car owners will have the choice of where to have their vehicle serviced besides the dealership. Karim is an innovator who works on multiple levels within the industry (education and legislative) to ensure his service center and others like his are ready for the challenges ahead. Always one to practice an open door approach, he is always willing to teach and share his knowledge and is also an avid learner. Listen to Karim’s previous episodes  (https://remarkableresults.biz/?s=karim+morsli) .   Bill Nalu is President of Interstate Auto Care in Madison Heights, Michigan and has been in business for 30 years.  Bill collaborates with industry professionals, in building today’s “high-tech/old-fashioned” customer service system.Bill has been a big contributor to the podcast and he currently serves on several industry and educational advisory councils including AutoValue/Bumper to Bumper, Dorman Industries, and Cardone. Listen to Bill’s previous episodes  HERE. (https://remarkableresults.biz/?s=nalu)   Tracy Martin has been involved in the automotive aftermarket for over 40 years. He is the author of six, Motor Books Workshop Series book including: “How to Diagnose and Repair Automotive Electrical Systems,” “Motorcycle Electrical Systems Troubleshooting and Repair” and “How to Use Automotive Diagnostic Scanners.” In addition to books, Tracy has written hundreds...

Assyrian Podcast
Seggie Isho

Assyrian Podcast

Play Episode Listen Later Jun 12, 2018 48:25


Episode 17 - Born in Madison Heights, MI, Sargon “Seggie” Isho attended Indiana University as a trumpet player. He joined Straight No Chaser, an a cappella singing group associated with the University. In 2009, Straight No Chaser was signed with Atlantic Records, which has been home to artists like Aretha Franklin, Led Zepplin, Bruno Mars, and Ed Sheeran. With 6 studio albums, Straight No Chaser has toured the world and performed on The Today Show as well as Late Night with Jimmy Fallon. For information about tour dates and performances, you can visit www.sncmusic.com

Assyrian Podcast
Nathan Kalasho

Assyrian Podcast

Play Episode Listen Later May 22, 2018 50:17


Episode 14 - Nathan Kalasho, a Michigan resident, who at the age of 31 is the founder of KEYS, which stands for Kalasho Empowerment of Young Scholars. Nathan and his family opened KEYS Grace Academy in Madison Heights, MI in 2015, and this school is special because in addition to core subjects, it offers an Assyrian language class and it incorporates various cultural components in its classrooms. This is the only K-12 school of its kind in the United States, and you’ll hear Nathan talk about the future plans for KEYS in terms of expansion across Michigan as well as other states.   Like what you're hearing? Rate and reviews on the iTunes or Google Play store. Don't forget to subscribe and tell a friend.

You Own It | Real Estate | Property | Real Estate Agents | Realtor | Broker In Charge

Over the past 10 years, Sam has devoted his life to martial arts, leadership, and personal development. He is passionate about changing the lives of those around him and using the benefits of martial arts training to make a difference on a world scale. After graduating high school at the age of 15, he dove headfirst into his first entrepreneurial and leadership venture by purchasing and operating Super Kicks Karate in Amherst, VA. Over the next 3 years, he grew his school in Amherst to record numbers despite a town population of only 1500 people. He has had the privilege of teaching thousands of students in public and private schools across Virginia. He continues to grow his circle of influence and has recently opened up black belt leadership schools in Madison Heights and Charlottesville, VA. Sam has a deep love for helping and serving people, his seven siblings, his amazing parents, friends, mentors and coaches. Sam enjoys being almost any outdoor activity. Mountain biking, skiing, and backpacking are a few of his favorites. He also enjoys teaching, inspiring others, and helping others reach their full potential. You can keep in touch with him at www.samwegert.com or www.facebook.com/samwegert

Town Hall Academy
THA 065: Your SMS Data – Who Controls It?

Town Hall Academy

Play Episode Listen Later May 2, 2018 65:45


Your Learning Curve Never Sounded So Good! Helping automotive aftermarket professionals improve; one lesson at a time. Learn from your industry peers in a round-table forum. Get new ideas,  perspectives, trends, insights, best-practices and expertise from aftermarket professionals. This is the only weekly forum for aftermarket professionals bringing fresh and innovative discussion to inspire and grow individuals and companies. The Panel: Karim Morsli owner of Winkler Automomotive in Gaithersburg, MD,  is an engineer by trade who has worked in the oil fields and information technology industry. Karim is passionate about the new direction the automotive industry is taking, and in particular, the critical role independent service centers will need to evolve into to ensure all present and future car owners will have the choice of where to have their vehicle serviced besides the dealership. Karim is an innovator who works on multiple levels within the industry (education and legislative) to ensure his service center and others like his are ready for the challenges ahead. Always one to practice an open door approach, he is always willing to teach and share his knowledge and is also an avid learner. Listen to Karim’s previous episodes (https://remarkableresults.biz/?s=karim+morsli) . Greg Buckley  is the CEO the 50 + year young Buckley Personalized Auto Care in Wilmington, DE. He’s a member of ASA, an ATI Coach, a member of the Delaware Automotive Service Professionals, past member of the NAPA advisory board council, is vice-president of NAPA business development groups, and is involved as an advisory board member of Kukui, along with AutoVitals. Hear Greg’s previous episodes  HERE (https://remarkableresults.biz/?s=%22greg+Buckley%22) . Chris Cloutier Is co-owner of Golden Rule Auto Care in Dallas Texas. He spent many years in the software industry developing solutions for companies like Southwest Airlines, and Wyndham Intl. He’s worked for companies that understood the marriage of service and software, and have applied it in an effective way. Chris has his ASE C1: Automobile Service Consultant Certification Test (C1). He brings the business side to the business and his brother Pat brings the Braun. Chris is also a musician. Hear Chris’s previous episodes (https://remarkableresults.biz/?s=%22chris+cloutier%22) Bill Nalu is President of Interstate Auto Care in Madison Heights, Michigan and has been in business for 30 years.  Bill collaborates with industry professionals, in building today’s “high-tech/old-fashioned” customer service system.Bill has been a big contributor to the podcast and he currently serves on several industry and educational advisory councils including AutoValue/Bumper to Bumper, Dorman Industries, and Cardone. Listen to Bill’s previous episodes  HERE. (https://remarkableresults.biz/?s=nalu) Talking Points: Data is king. Free is not free. Think about every ‘free’ app or program you use. Your information and data, based on the User License Agreement you signed is being used by the app or vendor provider. Is the 3rd party you are sharing with selling your data? You must ask? It is ok to share your data, you just need to know who you are sharing it with, what they are doing with it and if it will ever be sold. If and when you share your customer database with vendors; what do you want them to do with it and how should you expect them to treat it thereafter? How carefully are we, in how we treat our customer’s valuable information? Are you willing to share your business intelligence? What will be the end results of sharing the data? How comfortable are you in sharing your data? How to look at data: Necessary for intelligence Needed for communication Must be respected by all that have access to it. The issues moving forward will be how we navigate through all of this. The shop will be under pressure to...

Simple Passive Cashflow
SPC104 - Interview - Brad Tacia - Mechanical Engineer transitions from SFH to MFH

Simple Passive Cashflow

Play Episode Listen Later Mar 16, 2018 30:58


YouTube Link: https://youtu.be/Z0SM21dLsCcText “simple” to 314-665-1767 to get access to the Hui Google Drive files and the 2018 Rental Property AnalyzerPlease help the show by leaving a review: http://getpodcast.reviews/id/1118795347Join the Hui Deal Pipeline Club! SimplePassiveCashflow.com/clubPardon the grammar - I'm an Engeneer, Enginere, Engenere... I'm good with math! Here are the Show Notes: Doing one house gets you started to gain momentumHan solo moment was went when into MFHAt first wife was nervous in the beginning but with success came on boardMoved to MFH when had 5 units and 2k in cashflowSFH is the way to go to learn to rent and pick out a property manager but its a personal questionWorse moment was seeing 2008A pain point that forces people to make a changeWorking up to expenses plus 20kDo a little bit each daySet goes every year - 40-50 goals - review once a weekPersonal BackgroundGrew up in Oxford, MichiganGraduated from General Motors Institute/Kettering University in Flint, Michigan in 2000 with a Bachelor’s in Mechanical EngineeringMarried to wife, Lindsay and have 3 kids togetherStarted engineering career in 2000 and progressively moved up in position and responsibility to an engineering manager Currently a program manager for automotive supplier BremboReal Estate ProjectsPurchased primary residence in White Lake in 2008 as a foreclosure and rented out old primary residence in Madison Heights – “accidental landlord”First intentional rental was a 3 bed 2 bath house in Waterford in 2011, added 3 more in Waterford from 2012-2014Bought 12 apartment units in Monroe, Michigan in 2015Bought 12 more apartment units in Monroe, Michigan in May 2016In due diligence on a 63 unit apartment building in Lansing, MichiganGoal is to retire my day job 2 years from now. From there, options I am looking into are real estate syndication and home inspectingSuccess HabitsKeep a quarterly finance sheet to keep track of Net Worth, Assets, Liabilities, Income, & ExpensesList out yearly goals for family, finance, health, learning and track each weekMake sure to do things daily to get closer to goalsDave Ramsey Lifestyles UnlimitedREIs for networkingChecklistsBooksMillionaire Real Estate Investor – Gary KellerRich Dad Poor Dad – Robert KiyosakiThe Complete Guide to Buying and Selling Apartments – Steve Berges48 Days to the Work You Love – Dan MillerWhat Color is Your Parachute - Richard Bolles The Slightest Edge - Jeff OlsonCompound Effect - Darren HardyQuotes“Leverage is key to wealth” – In regards to money, time, knowledge“Money is on the other side of fear”“Most people overestimate what can be done in the short term and underestimate what can be done in the long term”“If you give a house a cookie…”"What gets measured gets done"“Spectacular achievement is always preceded by spectacular preparation”“Those who say it can’t be done should get out of the way of those doing it”“Go as far as you can see, once you get there, you will see farther”“Play the game of money to win, don’t play not to lose”“Don’t quit when you are tired, quit when you are done”“Make sure your ladder to success is on the correct wall”Contact InfoEmail: bradtacia@gmail.comFacebook & Linked In – Brad TaciaFacebook Page - Apartment Investors of Michigan See acast.com/privacy for privacy and opt-out information.

Remarkable Results Radio Podcast
RR 300: 300th Retrospective: Interview with Host Carm Capriotto

Remarkable Results Radio Podcast

Play Episode Listen Later Feb 9, 2018 98:15


The 300th Episode Retrospective. For the first-time, podcast host Carm Capriotto is in the interviewee seat. Friend, I’m so proud of the 300th episode milestone. So I was looking to do something different regarding a retrospective. I did it for the 100th and 200th, so the 300th was going to be the same. Not so according to some of the podcast alumni. (I call all the guests who have paid it forward with their story, alumni.) So when I assembled seven ‘alumni’ to share their memory, they ganged up and strongly suggested (a nice way to say it) that they interview me. I’m in a role reversal. Never been interviewed, at length, before. Here you have it, the longest episode I ever produced with questions that uncover the attributes and purpose of the aftermarket’s premier podcast. I share some very personal stories and chronicle some behind the scene moments. You’ll learn how it all started and my thoughts for the future. I also explain where I get my energy, the fuel, for the engine that creates such powerful content for all automotive aftermarketers. I’m is so proud of the audio library made up of the voices of the aftermarket. The guests who trusted me to get their story told so that all ships rise; which is the pure value of the podcast to the industry. If you are a fan, a listener of the Remarkable Results Radio Podcast, the best anniversary gift would be to share the podcast with a fellow aftermarket professional and let it work its magic on them.         My sincere thanks go out to these seven podcast alumni that brought their original questions to the interview.  I hope I did my part and gave great answers. Please let me know what you think. CC   Kim Auernheimer from CS Aut0motive in Brentwood, TN. Kim’s previous episodes (https://remarkableresults.biz/?s=auernheimer) . Judy Zimmerman Walter from Zimmerman’s Automotive from Mechanicsburg, Pa.  Judy’s previous episodes (https://remarkableresults.biz/?s=%22judy+walter%22) . Greg Buckley from Buckley’s Personalized Driver Care, Wilmington, DE. Greg’s previous episodes (https://remarkableresults.biz/?s=%22Greg+Buckley%22) . Bill Nalu from Interstate Auto Care, Madison Heights, MI. Bill’s previous episodes (https://remarkableresults.biz/?s=%22Bill+Nalu%22) . Dwayne Myers from Dynamic Automotive, Frederick, MD. Dwayne’s previous episodes (https://remarkableresults.biz/?s=%22Dwayne+Myers%22) . Pete Rudloff from Pete’s Garage in Newark, DE. Pete’s previous episodes (https://remarkableresults.biz/?s=%22Rudloff%22) . Matt Fanslow from Riverside Automotive, Red Wing, MN. Matt’s previous episodes (https://remarkableresults.biz/?s=%22matt+fanslow%22) . I want to thank you for giving this episode your attention. You’ve made it to the end of a long listen. Was it entertaining? Did you learn something you didn’t know before? Do you feel a stronger kinship to our cause and purpose? Don’t hesitate to reach out and let me know your feelings on the 300th and for that matter any and all episodes we produce for you. Email me at carm@remarkableresults.biz (mailto:carm@remarkableresults.biz) and also share the love on social media. Episodes mentioned in the interview: (https://remarkableresults.biz/e172/) to Giuliano  Zuccato Mustang Man Episode (172)  [This episode was a finalist in Motor Press Guild Podcast of the Year] (https://remarkableresults.biz/e243/) To Giuliano Zuccatto CrossFire Episode (243) (https://remarkableresults.biz/e270/) to Leon Anderson Episode (270) (https://remarkableresults.biz/e192/) to Eric Ziegler Episode (192) (https://remarkableresults.biz/e100/) (https://remarkableresults.biz/e200/) Be socially involved and in touch with the show: Speaking (https://remarkableresults.biz/speaking)...

Town Hall Academy
THA 048: Grow Your Fleet Business | AMi Credit

Town Hall Academy

Play Episode Listen Later Jan 3, 2018 60:23


Your Learning Curve Never Sounded So Good! Helping automotive aftermarket professionals improve; one lesson at a time. Learn from your industry peers in a round-table forum. Get new ideas, perspectives, trends, insights, best practices and expertise from aftermarket professionals. The only weekly forum for aftermarket professionals bringing fresh and innovative discussion to inspire and grow individuals and companies. Watch like a DOCUMENTARY … Learn like a SEMINAR. (https://ami.knowledgeanywhere.com/Remarkable-Results-Town-Hall-Academy-Episode-THA-048-Grow-Your-Fleet-Business---Podcast-Quiz) The Academy Panel: Tom Palermo is General Manager of Preferred Automotive Specialties in Jenkintown, PA. Tom is a world class Master Technician and a Certified ASE Advanced Level Technician, is certified from ASE including Master Auto, MasterTruck, Master Truck Equipment, Master School Bus, Master Collision, Master Transit Bus, L1, L2, C1, X1, P2, F1 Besides the 2015 NAPA/ASE Technician of the Year, Tom also earned the 2011 AAIA-ASE World Class Technician Award from the Automotive Aftermarket Industry Association, National Institute for Automotive Service Excellence, and the Best Tech of the Year award sponsored by WIX Filters. The majority of Tom’s business is fleets. Listen to Tom’s previous episodes HERE (https://remarkableresults.biz/?s=palermo) .  Bill Nalu is President of Interstate Auto Care in Madison Heights, Michigan and has been in business for 30 years.  Bill collaborates with industry professionals, in building today’s “high-tech/old-fashioned” customer service system.Bill has been a big contributor to the podcast and he currently serves on several industry and educational advisory councils including AutoValue/Bumper to Bumper, Dorman Industries, and Cardone. Listen to Bill’s previous episodes (https://remarkableresults.biz/?s=nalu)   John Constantin from Bison Fleet Specialists in Buffalo, NY, has strived to bring quality service and superior workmanship to the vehicle repair industry in Western New York. When John first started out as a technician, he was determined to identify with his customers, making sure every effort was made to maintain the integrity of Bison Fleet Specialists workmanship, and establish a long-term “care” relationship with each person who passed through their service center.John’s personal goal was to inform each customer of basic maintenance steps they could perform to keep their RVs, Trucks, Trailers, Buses, Campers & Cars running at optimum performance levels, achieved by following a few simple guidelines.   Talking Points: Recruiting Can’t go on a date if you don’t ask her out. You always need to be asking. Look for every opportunity. Knocking on doors. Watch vehicles drive by your shop and write down all names. Sit at a busy gas station and write down the names of the companies that are fueling there. Existing customer can steer you to a small fleet to start. Do not start too big. Expectations from a fleet customer: Convenience. Done Right. Quickly. You can modify what you do daily to help integrate fleet business. By calling on potential fleet customers, you become an option to them that they never had before. You are now top of mind and can capitalize when a change is coming. Could take a week or a year. Ask when to follow up, Always on their time frame. Always be marketing. Stay in front of people. Find the right mindset to present. Go in with a presentation that you will be a value in their business. Be yourself. Answer this. Why would a fleet customer drive by three other shops to get to you? That is your value proposition. Put yourself in their shoes and come up with talking points to build a conversation instead of a sales pitch. Don’t present yourself as a salesperson. Remember, it may take a year or more to land a new...

Ghostly Talk Podcast
Episode 20 - UFO Disclosure Talk and a Strange Photo

Ghostly Talk Podcast

Play Episode Listen Later Dec 30, 2017 54:12


Scott L’s friend Sean dropped in to talk about an unusual thing he saw in the sky over Madison Heights, MI. on 12/23/2017. Sean was able to get a clear picture of what appears to be three bright,”bent”, cigar-like shapes traveling in the sky this night. The guys talked in depth about this photo, Sean’s impressions, among other issues with disclosure and Tom Delonge’s work that is happening right now.

Town Hall Academy
THA 035: Supplier Loyalty- The Service Professional Perspective

Town Hall Academy

Play Episode Listen Later Oct 4, 2017 53:00


Learn from your industry peers in a round-table forum. Get new ideas, perspectives, trends, insights, best-practices and expertise from aftermarket professionals. Watch like a DOCUMENTARY … Learn like a SEMINAR. Helping automotive aftermarket professionals improve; one lesson at a time. Bill Nalu is President of Interstate Auto Care in Madison Heights, Michigan and has been in business for 30 years.  Bill collaborates with industry professionals, in building today’s “high-tech/old-fashioned” customer service system. Bill has been a big contributor to the podcast and he currently serves on several industry and educational advisory councils including AutoValue/Bumper to Bumper, Dorman Industries, and Cardone. Listen to Bill in episode #6 (https://remarkableresults.biz/a006/) Managing a Negative On-Line Review John Eppstein is the owner of John’s Automotive Care in San Diego, CA since 1998, admits he was a better tech than a businessman but did something about it. One thing he credits for his success is making his customer his main focus. John was honored as the 2016 NAPA ASE Technician of the year.  Hear John in our one on one interview in episode 003 (https://remarkableresults.biz/a003/) on the Top Qualities of a Service Advisor. John Bridgwater and his wife own Wright’s Automotive Service in San Leandro, CA. John started to earn his ASE certifications early on and began networking with other technicians and shop owners. John was honored among eleven others as an Auto Care/ASE World Technician in 2015. In order to be considered for this award, you must hold at least 22 ASE certifications. John currently has 49 certifications and he is working on the 50th. John Bridgwater has a very interesting story on his rise to shop ownership. He started in 1987 and became a shop owner in January 2015. John actually was recruited by a shop in the bay area that he and his wife eventually purchased. He waited a long time for the right opportunity. Listen to John’s episode 117 (https://remarkableresults.biz/e117/) . Talking points: From Simon Sinek: Loyalty is when people are willing to turn down a better product or a better price to continue doing business with you. Loyal customers often don’t even bother to research the competition or entertain other options. Bill Nalu, John Bridgwater and John Eppstein have a strong first call relationship. The service professional wants a strong e-commerce system but still need a good person on the phone for some tough situations. They do talk to someone when there is a problem with availability or delivery times. Warranty is important. John Bridgwater funds his own warranty so the brand and type of parts he uses are important. We need to get more product features and benefits from our manufactures to give great insights to the customer to let them know why we use certain products. Reward your suppliers who regard your business by showing you they care every day. Service professionals are proud to have high labor rates yet know that they are the best price in town because they repair the vehicle right the first time and install top quality parts. These service professionals are extending their warranties and do appreciate any help they can get for their customer. What is in the best interest of the customer will dictate if the shop will use a brand or a second line. Delivery Service. Some suppliers have used an Amazon driver. Uber is an option. Suppliers should consider hiring on demand for deliveries. We are in a race for time. We want to explain the ‘Why Much’ and ‘How Much’ we need for service. We are in a race to supply as much value to our customer as possible and need the support of the supplier to get this done. Suppliers see a much larger view of the service professionals needs, therefore should bring solutions. You’ve got to sit with your supplier and...

Town Hall Academy
THA 029: Are We Too Dependent on Being Independent?

Town Hall Academy

Play Episode Listen Later Aug 23, 2017 51:30


Learn from your industry peers in a round-table forum. Get new ideas, perspectives, trends, insights, best-practices and expertise from aftermarket professionals. Watch like a DOCUMENTARY … Learn like a SEMINAR. Helping automotive aftermarket professionals improve; one lesson at a time. Academy Panel: Scott Weaver from Superior Auto Electric … the world knows him as Gonzo from Gonzo’s Tool Box.  He writes about his personal view of the industry published every month and shares his brand of knowledge and humor on ‘Gonzostoolbox.com. ’ No doubt if you earn your living on the service side of the aftermarket, you’ve read his articles or may have even read his book ‘Hey Look I Found a Loose Nut’. Scott is an ASE Master Tech, Owner of Superior Auto Electric, a writer and editor for Haynes Manuals, a Marine Veteran, a Substitute Teach at Oklahoma Technical College and an avid golfer and a recent survivor of open heart surgery. (Episode 207 (https://remarkableresults.biz/e207/) ) Uwe Kleinschmidt is founder and CEO of AutoVitals. He is a passionate visionary and is dedicated to building solutions for the independent automotive shop owner to succeed d in the modern internet era. He has spent 15+ years working with automotive technology with Robert Bosch in a variety of positions around the globe, building software to master the transition to highly-computerized cars. Uwe is an Ironman finisher, holds a Ph.D. in Electrical Engineering, is an inventor and holder of multiple patents. (Episode 189 (https://remarkableresults.biz/e189/) ) Bill Nalu is President of Interstate Auto Care in Madison Heights, Michigan. Bill has been in business for over 30 years.  He is a big collaborator with industry professionals, in building today’s “high-tech/old-fashioned” customer service system. He currently serves on several industry and educational advisory councils including AutoValue/Bumper to Bumper, Dorman Industries and Cardone. (Listen to Bill in episodes THA 012 (https://remarkableresults.biz/a012/) What Keeps you up at night) Talking Points: We need to get together and become inter-dependent. Out of Many One: E pluribus Unum (Quote of Dollar Bill) We think along the lines why being independent is a good thing, because we’ve always considered the ‘aftermarket’ as independent vs the dealership. It’s a pride thing, a self-motivation thing, and an unshaken inner self-awareness that their that damned good. . . and most of them are. It seems to breed us not working together to lift our image, improve labor rates, access to information, share tools and equipment, etc. Fragmented space in automotive for tools, processes, “I need my own solution”, “Every shop is different”, “just add an option for me”. 125 point of sale systems. The learning curve for SA is steep, tools can’t be used to their fullest. Associations are great that help to bring lobbying and benefits, but they lack in membership. Why because we choose not to care because we are ‘independent’. Should we go it alone. We’ve come to learn that twenty-groups bring strength to their individual members. Associations create networking opportunities and bridges the gap of being ‘alone’. Other “most” important thing is the inner drive to succeed with or without anyone’s help.  To be independent also means that your method of working doesn’t revolve around a set time structure such as punching a time clock.  In other words, you do what needs to be done, and work at it until it is done. Why do car dealers seem to be united when they are independent business people. No one calls Peps boys independent yet they do the same thing ‘independents do’. Independency is a good thing. . . to some degree. If being independent means you can’t finish a repair without having help…such as the dealership with their direct...

Comic Pros & Cons
Episode 084: The Chris Brown

Comic Pros & Cons

Play Episode Listen Later Aug 23, 2017 70:26


Episode 084: The Chris Brown On this week’s episode of the Comic Pros & Cons podcast, Derek is joined by none other than The Chris Brown! Chris is the owner of Comics & More in Madison Heights, Michigan, and is one of the most amazing individuals you will ever meet if you get the chance!+ Read More

Town Hall Academy
THA 012: What Keeps You Up at Night?

Town Hall Academy

Play Episode Listen Later Jun 28, 2017 49:09


> Learn from your industry peers in a round-table forum. Get new ideas, perspectives, trends, insights, best-practices and expertise from aftermarket professionals. Watch like a DOCUMENTARY … Learn like a SEMINAR. Helping automotive aftermarket professionals improve; one lesson at a time. Academy Panel: Bob Greenwood, AAM, is President and CEO of Automotive Aftermarket E-Learning Centre Ltd has over 40 years’ experience working with Independent shops developing their business to maximize business net income. Bob writes management articles for ASA’s magazine Auto Inc as well has developed live business management classes for ASA , writes monthly management articles for Motor Age magazine in the USA and  writes semi-monthly shop management articles for CARS Magazine. Nov 2012 Bob was one of 37 Canadians out of 400,000 people in the Canadian Automotive Industry awarded the Queen Elizabeth 2nd Diamond Jubilee Medal by the Governor General of Canada for significant contribution and achievements to Canada.  (Listen to Bob in EPISODE 49, 200 and Town Hall: Preparing Your Business for Sale or Succession)   Bill Nalu is President of Interstate Auto Care in Madison Heights, Michigan and has been in business for 30 years. He collaborates with industry professionals, in building today’s “high-tech/old-fashioned” customer service system. He currently serves on several industry and educational advisory councils including AutoValue/Bumper to Bumper, Dorman Industries and Cardone.—- (Listen to Bill in these episodes: 39, 69, 100, 118,  200, THA: Resolutions and How to Manage a Negative On Line Review)   Jim Myers from Eau Claire Auto Parts serving the Chippewa Valley, WI. for 25 years. Jim owns 4 Auto Value part stores, a machine shop and a hydraulic repair center. He fields sales reps and the service professional is the main focus of his business. He started stocking shelves, was a service writer at a dealership, then worked for Gates Rubber as a district rep and then on to BIG A Auto parts in a sales position. With loans from friends and family he started Eau Claire Auto parts and never looked back.  (118) Talking points: Why are we letting our brain trust leave the industry without replacements. Amazon is a learning machine. It is so easy to order a part from Amazon without thinking of the value of a relationship and follow through service. The internet of things cannot be ignored. Business Model Transformation (BMT) In the future, the government will consider that an Autonomous car will be considered a driver. Gasoline was the original commodity. We move from Commodity to Camaraderie with Gasoline and we will need to do it with the advent of ecommerce. How do we reach out to the world? Shops that are going out of business did not want to embrace change. You’ll need to re-invent your business model every three years if not you will die. Should a business be valued on its ability to forge into the future? What other special services will you need to survive and become a specialist? There needs to more looking into future than in the past. Prove it out mathematically. ROI. You cannot live in the rear-view mirror. As the CEO of the business you must develop your company and set the vision. No working in the business only working on it. (The world is moving too fast) You must relearn the business gain. If not, you must get out because you are effecting the lives of the people who work for you. Let’s talk about the Why along with the How Much! It may be time to let the young generation take over, but they must learn that relationships are very important in business. Parts distributors have an important role and has the same challenges that the service professional and must find their next transformation. Your value add package can keep you up at night. Run...

Town Hall Academy
THA 006: Managing a Negative On-Line Review

Town Hall Academy

Play Episode Listen Later Jun 17, 2017 53:35


> Learn from your industry peers in a round-table forum. Get new ideas, perspectives, trends, insights, best-practices and expertise from aftermarket professionals. Watch like a DOCUMENTARY … Learn like a SEMINAR. Helping automotive aftermarket professionals improve; one lesson at a time. Academy Panel: Kathleen Long the VP of Customer Success and GM of the Shop Network at RepairPal. One of Kathleen’s focuses is sharing results of their constant surveying of the automotive consumer. Liten to Kathleen in episode 156. Cecil Bullard is President of the Institute for Automotive Business Excellence. He is a trainer and business coach in the automotive aftermarket working closely with service professionals. Listen to Cecil in episode 86. Bill Nalu is President of Interstate Auto Care in Madison Heights, Michigan and has been in business for 30 years.  Bill collaborates with industry professionals, in building today’s “high-tech/old-fashioned” customer service system. Bill has been a big contributor to the podcast and he currently serves on several industry and educational advisory councils including AutoValue/Bumper to Bumper, Dorman Industries and Cardone. Listen to Bill in episode 39, 69, 100, 200, 118, and 226 Talking Points: Bad reviews Happen Is it necessarily a bad thing. Is it Really a Bad Review. Determine who your customer is so you’ll know when they walk in the door. If you do business with discount people you will pay over and over in many ways including a negative review. How can you shine from a Bad Review. How much is attributed to the in store customer experience? Will you know if you’re about to get a bad review? Is it important to have a cooling off period? Solve the problem if you can. How do you respond to a bad review? How to counteract bad reviews. What really happened and can it be fixed. Is it internal or external? Does Sorry work? Practice aggressive hospitality. What about bogus reviews? Sign up to be in the live Academy audience on Friday’s at Noon EST here. (http://bit.ly/2l64FPK) (http://eepurl.com/bhqME9) Be socially involved and in touch with the show: Email (mailto:carm@remarkableresults.biz)

Town Hall Academy
THA 002: Resolutions

Town Hall Academy

Play Episode Listen Later Jun 12, 2017 47:15


Learn from your industry peers in a round-table forum. Get new ideas, perspectives, trends, insights, best-practices and expertise from aftermarket professionals. Watch like a DOCUMENTARY … Learn like a SEMINAR. Helping automotive aftermarket professionals improve; one lesson at a time. Academy Panel: Barry Barrett is the Director of training for RLO Training and former Keynote speaker for VISION, ASA Pennsylvania, and Auto Super Shoppes in New Zealand.   His passion is helping other people find their passion through Service Adviser training.  He believes that you have to Be before you can do and you have to do before you can have all that life has to offer! Bill Nalu is President of Interstate Auto Care in Madison Heights, Michigan and has been in  business for 30 years. He currently spends his 60 plus work hours collaborating with industry professionals, in building today’s “high-tech/old-fashioned” customer service system. Bill currently serves on several industry and educational advisory councils including AutoValue/Bumper to Bumper, Dorman Industries and Cardone. Jerry Kubitsy is celebrating 31 years at Summit Transmissions of La Mesa, CA. Jerry started as the front office manager. The company, which started out as a pure transmission shop, now does all types of repairs including tune ups, suspension work and differentials.  Jerry also serves as one of the Directors for ASCCA at the state level, as well as an adviser for two college boards. Joe Hanson was sweeping floors, as far back as he remembers. He ran for parts or working in his dad’s shop, Gordie’s Garage from Roseville, MI. For the past 10 years Joe has been managing all the operations.Under his father’s leadership he has seen what it really takes to make a business like this work. Joe has attended Management Success, NAPA training and most recently he is a member of the RLO 20 Group 13. He has served on the NAPA Advisory Council and attended Lawrence Tech University as well as earning the ASE Certification of Service Consultant. Talking Points: Reasons people don’t set goals How do you keep score of what you accomplished? Having an accountability partner. Do you need one? Time is the most valuable element in our Universe, yet it’s nowhere to be found in the periodic chart.   Let’s spend it wiser Sign up to be in the live Academy audience on Friday’s at Noon EST here. (http://bit.ly/2l64FPK) (http://eepurl.com/bhqME9) Be socially involved and in touch with the show: Email (mailto:carm@remarkableresults.biz)

Landscape Live!
Ep. 84: How to Deal with Angry Customers

Landscape Live!

Play Episode Listen Later Aug 30, 2014 60:38


Your business reputation depends on your employees' ability to recover unsatisfied customers. No one enjoys being confronted with an angry customer, but we all understand the importance of conflict resolution for positive word of mouth and the future business. From receptionists to owners how many of your employees have been trained how to handle these sensitive situations? When confronted with these "uncomfortable" moments it is no time to be "HAP"-hazard in your approach. HAP ("Handling Angry People") will provide you with a system to cool customers down because you can't fix the problem until you fix the person. Your newly acquired knowledge and confidence will not only be effective with customers, but also co-workers, vendors, neighbors, spouses, and teenagers (well...maybe not teenagers).Some of the topics Mark Adamson covers include: -Why it is important to "stay in touch" with customers -What Mark's definition of an angry customer is -Why dealing with angry customers is important to a business -The DO's and DON'TS of working with angry customers -Why the DON'TS are as important as the DO'sAdamson is convinced that there is no business like snow business. After living in the south for half of his career, he found a great reason to move back north...snow. He had been involved in the Green Industry for more than two decades with John Deere Company before dedicating himself to the "white" industry. Adamson obtained his MBA from Duke University with an emphasis in marketing.For the last nine years Mark has been the Vice President of Sales and Marketing of Douglas Dynamics, leaders in snow and ice control and manufacturers of Western, Fisher, Blizzard, SweepEx, TurfEx and SnowEx brands. He currently resides in Milwaukee, but with additional locations in Rockland, Maine, Madison Heights, Michigan and numerous customer visitations, it is rare to catch him in the office. He is a member of NTEA, AMA, APWA, ASCA and currently serves on the Board of Directors for SIMA, Snow and Ice Management Association.

Landscape Live!
Ep. 84: How to Deal with Angry Customers

Landscape Live!

Play Episode Listen Later Aug 30, 2014 60:38


Your business reputation depends on your employees' ability to recover unsatisfied customers. No one enjoys being confronted with an angry customer, but we all understand the importance of conflict resolution for positive word of mouth and the future business. From receptionists to owners how many of your employees have been trained how to handle these sensitive situations? When confronted with these "uncomfortable" moments it is no time to be "HAP"-hazard in your approach. HAP ("Handling Angry People") will provide you with a system to cool customers down because you can't fix the problem until you fix the person. Your newly acquired knowledge and confidence will not only be effective with customers, but also co-workers, vendors, neighbors, spouses, and teenagers (well...maybe not teenagers).Some of the topics Mark Adamson covers include: -Why it is important to "stay in touch" with customers -What Mark's definition of an angry customer is -Why dealing with angry customers is important to a business -The DO's and DON'TS of working with angry customers -Why the DON'TS are as important as the DO'sAdamson is convinced that there is no business like snow business. After living in the south for half of his career, he found a great reason to move back north...snow. He had been involved in the Green Industry for more than two decades with John Deere Company before dedicating himself to the "white" industry. Adamson obtained his MBA from Duke University with an emphasis in marketing.For the last nine years Mark has been the Vice President of Sales and Marketing of Douglas Dynamics, leaders in snow and ice control and manufacturers of Western, Fisher, Blizzard, SweepEx, TurfEx and SnowEx brands. He currently resides in Milwaukee, but with additional locations in Rockland, Maine, Madison Heights, Michigan and numerous customer visitations, it is rare to catch him in the office. He is a member of NTEA, AMA, APWA, ASCA and currently serves on the Board of Directors for SIMA, Snow and Ice Management Association.

Landscape Live
Ep. 84: How to Deal with Angry Customers

Landscape Live

Play Episode Listen Later Aug 30, 2014 60:38


Your business reputation depends on your employees' ability to recover unsatisfied customers. No one enjoys being confronted with an angry customer, but we all understand the importance of conflict resolution for positive word of mouth and the future business. From receptionists to owners how many of your employees have been trained how to handle these sensitive situations? When confronted with these "uncomfortable" moments it is no time to be "HAP"-hazard in your approach. HAP ("Handling Angry People") will provide you with a system to cool customers down because you can't fix the problem until you fix the person. Your newly acquired knowledge and confidence will not only be effective with customers, but also co-workers, vendors, neighbors, spouses, and teenagers (well...maybe not teenagers). Some of the topics Mark Adamson covers include: -Why it is important to "stay in touch" with customers -What Mark's definition of an angry customer is -Why dealing with angry customers is important to a business -The DO's and DON'TS of working with angry customers -Why the DON'TS are as important as the DO's Adamson is convinced that there is no business like snow business. After living in the south for half of his career, he found a great reason to move back north...snow. He had been involved in the Green Industry for more than two decades with John Deere Company before dedicating himself to the "white" industry. Adamson obtained his MBA from Duke University with an emphasis in marketing. For the last nine years Mark has been the Vice President of Sales and Marketing of Douglas Dynamics, leaders in snow and ice control and manufacturers of Western, Fisher, Blizzard, SweepEx, TurfEx and SnowEx brands. He currently resides in Milwaukee, but with additional locations in Rockland, Maine, Madison Heights, Michigan and numerous customer visitations, it is rare to catch him in the office. He is a member of NTEA, AMA, APWA, ASCA and currently serves on the Board of Directors for SIMA, Snow and Ice Management Association.

TEDxEMU
TEDxEMU - My Journey Into Student Affairs

TEDxEMU

Play Episode Listen Later Apr 9, 2012 5:45


Upon finding out that a hopeful student affairs practitioner received an undergraduate degree in geology & math, the first question that many people ask is "why", generally followed by "what would you have done instead?" This talk will explore the idea that a STEM degree combined with a lot of undergraduate involvement can actually provide a student with a set of skills and perspectives that fit right into studying student affairs. Caroline Horste received her Bachelor of Science degree from EMU in April 2011 (professional geology with a minor in math) and is midway through an MA in college counseling. She currently works as a graduate assistant in EMU's department of Campus Life and volunteers with SafeHouse Center in Ann Arbor as a domestic violence crisis counselor as well as with Prince of Glory Church in Madison Heights as a pianist. Her future goals include being a counselor in a higher education setting focused on women's health and forever being an extreme rockhound hobbyist.