The Business of Government Hour

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The Business of Government Hour features a conversation about management with a government executive who is changing the way government does business.

IBM Center for The Business of Government


    • Mar 31, 2025 LATEST EPISODE
    • weekly NEW EPISODES
    • 235 EPISODES


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    Latest episodes from The Business of Government Hour

    Leveraging the 80/20 Rule to Become an Effectively Leader: A Conversation with Bill Canady

    Play Episode Listen Later Mar 31, 2025


    How can leaders cut through the noise and focus on the most impactful actions? What tools, frameworks, and insights can help leaders go from panic to profit and find success. What two types of thinking are necessary for building a new path forward? Join host Michael J. Keegan as he explores these questions and more […]

    Mastering the Complexities of Strategic Leadership: A Conversation with Dr. John Hillen, author, The Strategy Dialogues

    Play Episode Listen Later Mar 24, 2025


    What is strategic thinking? How can leaders cultivate the right strategic mindset and leadership skills to elevate their organization? What can leaders do to reinvent themselves to ensure they grow with the success of their organization? Join host Michael J. Keegan as he explores these questions and more with Dr. John Hillen author of two […]

    Conflict Resilience: A Conversation with Robert Bordone and Dr. Joel Salinas M.D

    Play Episode Listen Later Mar 17, 2025


    What is conflict resilience? How can we find the skills to grow from disagreement. How can you handle disagreements and differences with integrity while finding a way to create strong, deep, and lasting relationships? Join host Michael Keegan as he explores these questions and more with Robert Bordone and Dr. Joel Salinas M.D. authors of […]

    Scaling for Mission Delivery: Exploring Why Some Ideas fail while Others Change the World

    Play Episode Listen Later Mar 10, 2025


    How can government leaders scale change and meet their missions? Should policymakers move from evidence-based policy to policy-based evidence? Michael Keegan explores these questions and more in a Special Edition of The Business of Government Hour. Listen to the podcast.

    Transcend: Unlocking Humanity in the Age of AI – A Conversation with Faisal Hoque

    Play Episode Listen Later Mar 3, 2025


    There's no question artificial intelligence (AI) is already reshaping the world as we know it — so how can we properly prepare ourselves for the unprecedented changes that lie ahead? What does it mean to be human in the age of AI? What are the OPEN and CARE frameworks, and how can they be applied […]

    Transforming the Business of Government: Insights on Resiliency, Innovation, and Performance

    Play Episode Listen Later Feb 24, 2025


    How can we find value in the unexpected? What can we do to be more resilient? How can we leverage innovation to improve government performance? Join Michael Keegan on a Special Edition of The Business of Government Hour as he explores these questions and more celebrating the 25th anniversary of the IBM Center for The […]

    Turning the Power of Mindset into Action: Drive Learning & High Performance With a Growth Mindset Culture

    Play Episode Listen Later Feb 17, 2025


    What is the performance paradox? What is the difference between learning while doing and learning by doing? How can overcoming the performance paradox make government executives more effective? Join host Michael Keegan as he explores these questions and more with Eduardo Briceno, author of the new book THE PERFORMANCE PARADOX: Turning the Power of Mindset […]

    Exploring the Application and Use of Extended Reality: A Conversation with Annie Eaton author of THE EXTENDED REALITY BLUEPRINT

    Play Episode Listen Later Feb 10, 2025


    What is Extended Reality? How does it encompass Augmented Reality and Virtual Reality? How is the public sector and government services leveraging AR/VR technology? What does the future hold for Extended Reality? Join host Michael Keegan on a Special Conversation with Authors Edition as he explores these questions and more with Annie Eaton author of […]

    Leveraging the Upside of Disruption with Terence Mauri

    Play Episode Listen Later Feb 3, 2025


    How can leaders better handle this disruption? What skills and mindset do they need? How can we discern the upside to disruption and see it as a strategic advantage? Join host Michael J. Keegan as he explores these questions and more with Terence Mauri, author of THE UPSIDE OF DISRUPTION: THE PATH TO LEADING AND […]

    NAPA Fall Meeting Conversation on Technology and Innovation with Laura Stanton

    Play Episode Listen Later Jan 27, 2025


    Join host Michael Keegan for a Special Edition of The Business of Government Hour – The National Academy of Public Administration FALL MEETING SERIES. This is the final conversations exploring the key challenges facing public management today with a focus on technology innovation and procurement strategies. Michael welcomes NAPA Fellow Laura Stanton, Assistant Commissioner, Federal […]

    NAPA Fall Meeting Conversation on Public Collaboration and East-West Relations with Suzanne Vares-Lum

    Play Episode Listen Later Jan 20, 2025


    Join host Michael Keegan for a Special Edition of The Business of Government Hour – The National Academy of Public Administration FALL MEETING SERIES. This is the fourth in a series of conversations exploring the key challenges facing public management today as well as ways to strengthen East-West relations. Michael welcomes NAPA Fellow Suzanne Vares-Lum […]

    Exploring the Evolution of the Military Health System

    Play Episode Listen Later Jan 13, 2025


    How does the military health system (MHS) continue to evolve? How is it leveraging innovation and technology to transform how it delivers care? What does the future hold for the military health system? Join host Michael Keegan as he explores these questions and more on this week’s edition of The Business of Government Hour. Listen […]

    Fukuyama and DeSeve on Public Service and Agile Strategies – NAPA Fall Meeting Series

    Play Episode Listen Later Jan 6, 2025


    Join host Michael Keegan for a Special Edition of The Business of Government Hour – The National Academy of Public Administration FALL MEETING SERIES. This second in a series of conversations exploring the key challenges facing public management today and how an agile mindset is necessary to tackle these challenges. Michael welcomes noted public intellectual […]

    SPECIAL EDITION OF THE BUSINESS OF GOVERNMENT HOUR – INSIGHTS ON LEADERSHIP, MINDSET, AND THRIVING ON DISRUPTION

    Play Episode Listen Later Dec 30, 2024


    How can the U.S. federal government rebuild its digital capabilities and truly transform how government does business? What is the difference between learning while doing and learning by doing? How can government agencies become more adaptive and thrive on disruption. Join host Michael Keegan as he explores these questions and more with thought leaders interviewed […]

    DR. JEFF KARP, AUTHOR OF LIT – LIFE IGNITION TOOLS: USE NATURE'S PLAYBOOK TO ENERGIZE YOUR BRAIN, SPARK IDEAS, AND IGNITE ACTION

    Play Episode Listen Later Dec 23, 2024


    How can government leaders learn, connect, adapt, and draw energy from their experiences? What role does intention play in being a successful leader? How can Life Ignition Tools help leaders be more effective? Join host Michael Keegan on This Special Edition of The Business of Government Hour – Leading Through Uncertain Times with Dr. Jeff […]

    STRATEGIES AND INSIGHTS FOR LEADING THROUGH THE UNEXPECTED – THE NAPA FALL MEETING SERIES

    Play Episode Listen Later Dec 16, 2024


    Join host Michael Keegan for a Special Edition of The Business of Government Hour – The National Academy of Public Administration FALL MEETING SERIES. This first in a series of conversations focuses on leading through the unexpected and unanticipated. Michael welcomes NAPA Fellow Chris Mihm to discuss strategies for helping governments prepare for future shocks. […]

    LEADING THE NATIONAL ACADEMY OF PUBLIC ADMINISTRATION: A CONVERSATION WITH TERRY GERTON, PRESIDENT & CEO, NAPA

    Play Episode Listen Later Dec 9, 2024


    What is the mission of the National Academy of Public Administration? How does it help government address the most pressing public management challenges facing us today? What does the future hold for the future hold for the National Academy of Public Administration? Join host Michael Keegan as he explores these questions and more with Terry […]

    DISRUPT WITH IMPACT: ACHIEVING SUCCESS IN AN UNPREDICTABLE WORLD

    Play Episode Listen Later Dec 2, 2024


    SECURING AMERICA'S FUTURE: A CONVERSATION WITH DAVE WALKER, AUTHOR OF AMERICA IN 2040: STILL A SUPERPOWER? A PATHWAY TO SUCCESS.

    Play Episode Listen Later Nov 25, 2024


    Will the United States remain a Superpower in 2040? What are the most significant challenges facing the U.S.? What key reforms are necessary to secure a better future for this country? Join host Michael Keegan as he explores these questions and more with Dave Walker, former Comptroller General of the US and author of America […]

    EXPERTS IN GOVERNMENT: A CONVERSATION WITH PROF. DON KETTL

    Play Episode Listen Later Nov 18, 2024


    How do we balance the age-old battles between expertise and accountability in government? What is the role of experts in governance? Why have the challenges of bureaucratic capacity and control become far greater in the twenty-first century? Join host Michael Keegan as he explores these questions and more with Professor Don Kettl, author of EXPERTS […]

    LEADING THE DEFENSE HEALTH AGENCY: A CONVERSATION WITH LT. GENERAL TELITA CROSLAND, M.D., DIRECTOR, DHA

    Play Episode Listen Later Nov 11, 2024


    TRANSFORMATIVE POTENTIAL OF DIGITAL DATA: A CONVERSATION WITH PROF. CRISTINA ALAIMO, CO-AUTHOR, DATA RULES: REINVENTING THE MARKET ECONOMY

    Play Episode Listen Later Nov 4, 2024


    How is data transforming how today's organizations operate? What are the most critical components of effective data governance? What emerging technologies or trends should public sector leaders anticipate in a data-driven landscape? Join host Michael J. Keegan as he explores these questions and more with Cristina Alaimo co-author of Data Rules: Reinventing the Market Economy. […]

    EXPLORING THE IT STRATEGY AT THE U.S. AIR FORCE RESEARCH LABORATORY: A CONVERSATION WITH ALEXIS BONNELL, CIO & DIRECTOR DIGITAL CAPABILITIES DIRECTORATE, AFRL

    Play Episode Listen Later Oct 28, 2024


    What is the IT strategy for the U.S. Air Force Research Laboratory? How is the U.S. Air Force Research Lab leveraging emerging technology to transform how it does IT? What data-driven approaches are being use to improve decision-making across technical, business, and operational domains? Join host Michael J. Keegan as he explores these questions and […]

    Leveraging the Upside of Disruption with Terence Mauri

    Play Episode Listen Later Oct 21, 2024


    How can leaders better handle this disruption? What skills and mindset do they need? How can we discern the upside to disruption and see it as a strategic advantage? Join host Michael J. Keegan as he explores these questions and more with Terence Mauri, author of THE UPSIDE OF DISRUPTION: THE PATH TO LEADING AND […]

    PURSUING TRANSFORMATION AT THE U.S. SOCIAL SECURITY ADMINISTRATION

    Play Episode Listen Later Oct 14, 2024


    What is the technology strategy for the U.S. Social Security Administration (SSA)? How is emerging tech helping to drive transformation at SSA? What is SSA doing to transform the way it does business and meet its mission? Join host Michael Keegan as he explores these questions and more with guests Marcela Escobar-Alava, chief information officer […]

    LEADING THE U.S. INTERNAL REVENUE SERVICE (IRS): A CONVERSATION WITH DANNY WERFEL, COMMISSIONER, IRS

    Play Episode Listen Later Oct 7, 2024


    How is the Internal Revenue Service (IRS) transforming how it operates and does business? What is the IRS doing to advance its digital services and enhance customer experience? How is it modernizing the agency’s technology infrastructure? Join host Michael Keegan as he explores these questions and more with Danny Werfel, Commissioner, at the U.S. Internal […]

    EFFECTIVE PUBLIC IMPACT: A CONVERSATION WITH ADRIAN BROWN, EXECUTIVE DIRECTOR, THE CENTRE FOR PUBLIC IMPACT

    Play Episode Listen Later Sep 30, 2024


    How do you measure public impact? What strategies can governments use to rebuild trust and legitimacy? How can governments implement systems thinking to tackle multifaceted challenges? Join host Michael Keegan as he explores these questions and more with Adrian Brown, Executive Director, The Centre for Public Impact. Listen to the podcast.

    On the Information Technology Strategy at the U.S. Department of Justice: A Conversation with Melinda Rogers, chief information officer at DOJ

    Play Episode Listen Later Sep 23, 2024


    What is the IT strategy for the U.S. Department of Justice (DOJ)? How is the DOJ improving data governance and data sharing across the department? What is it doing to change the way it does IT? Join host Michael Keegan as he explores these questions and more with Melinda Rogers, Chief Information Officer, at the […]

    Delivering Full Spectrum Acquisition Services: A Conversation with Corey Nickens, Client Executive for the Assisted Acquisition Services Innovation Business Unit Federal Acquisition Service, GSA

    Play Episode Listen Later Sep 16, 2024


    What is the mission of the U.S. General Services Administration's Assisted Acquisition Services (AAS)? How does it work to meet the unique needs of the federal agencies it supports? How is it changing the way it does business? Join host Michael Keegan as he explores these questions and more with Corey Nickens, Client Executive for […]

    Leading through Uncertain Times: A Conversation on Leadership, Resiliency, & Mindset

    Play Episode Listen Later Sep 2, 2024


    What are the key qualities of an effective leader? What does it mean to lead in uncertain times? Join host Michael Keegan as he explores these questions and more with Jacqueline Carter, Michael Canic, Chester Elton, and Bob Rosen. Listen to the podcast.

    Powering Decision Advantage: A Conversation with Ramesh Menon, Chief Technology Officer & Chief Artificial Intelligence Officer, U.S. Defense Intelligence Agency (DIA)

    Play Episode Listen Later Aug 26, 2024


    What is the technology strategy for the U.S. Defense Intelligence Agency? How is it leveraging emerging technologies like AI and GenAI to meet its mission? What technology advances DIA's decision advantage? Join host Michael J. Keegan as he explores these questions and more with Ramesh Menon, chief technology officer and chief artificial intelligence officer at […]

    Exploring the Application and Use of Extended Reality: A Conversation with Annie Eaton author of THE EXTENDED REALITY BLUEPRINT

    Play Episode Listen Later Jun 17, 2024


    What is Extended Reality? How does it encompass Augmented Reality and Virtual Reality? How is the public sector and government services leveraging AR/VR technology? What does the future hold for Extended Reality? Join host Michael Keegan on a Special Conversation with Authors Edition as he explores these questions and more with Annie Eaton author of […]

    Harnessing Technology & Charting the Future of Weapons, Systems, and Platforms: A Conversation with VADM Frank Morley, Principal Military Deputy Assistant Secretary of the Navy

    Play Episode Listen Later Jun 10, 2024


    What is the U.S. Department of the Navy doing to field weapons, systems, and platforms that give it a technological edge over adversaries? How has the Navy’s acquisition strategy evolved in recent years to better meet the needs of modern warfare and technological advancements? What is the U.S. Navy doing to modernize its fleet assets […]

    Exploring Artificial Intelligence within the Military and Defense Context: Reflections on SPADE 2024

    Play Episode Listen Later Jun 3, 2024


    What is the current state of AI in Defense. What role does industry play in maturing its application and deployment? How can AI power Decision Advantage for the U.S. and its Allies? What can we learn from the SPADE Defense Conference 2024? Join host Michael J Keegan for a Special Edition of The Business of […]

    Powering Decision Advantage: A Conversation with Ramesh Menon, Chief Technology Officer & Chief Artificial Intelligence Officer, U.S. Defense Intelligence Agency (DIA)

    Play Episode Listen Later May 20, 2024


    What is the technology strategy for the U.S. Defense Intelligence Agency? How is it leveraging emerging technologies like AI and GenAI to meet its mission? What technology advances DIA's decision advantage? Join host Michael J. Keegan as he explores these questions and more with Ramesh Menon, chief technology officer and chief artificial intelligence officer at […]

    Leading through Uncertain Times with Dr. Jeff Karp, author of LIT – Life Ignition Tools: Use Nature's Playbook to Energize Your Brain, Spark Ideas, and Ignite Action

    Play Episode Listen Later May 13, 2024


    How can government leaders learn, connect, adapt, and draw energy from their experiences? What role does intention play in being a successful leader? How can Life Ignition Tools help leaders be more effective? Join host Michael Keegan on This Special Edition of The Business of Government Hour – Leading Through Uncertain Times with Dr. Jeff […]

    Executing the Digital Strategy for the Centers for Medicare and Medicaid Services (CMS): A Conversation with Andrea Fletcher, Chief Digital Strategy Officer at CMS

    Play Episode Listen Later May 13, 2024


    What is the digital strategy for the Centers for Medicare & Medicaid Services? How does CMS use of Open Source software across the its enterprise? What does the future hold digital transformation at CMS? Join host Michael J. Keegan as he explores these questions and more with Andrea Fletcher, Chief Digital Strategy Officer and Director […]

    Enhancing Information Technology at the International Trade Administration (ITA): A Conversation with Gerald Caron, CIO at ITA

    Play Episode Listen Later May 6, 2024


    What is the IT strategy for the International Trade Administration (ITA)? How is ITA modernizing and securing its technology infrastructure? What does the future hold for IT at the International Trade Administration? Join host Michael J Keegan as he explores these questions and more with guest Gerald Caron, Chief Information Officer at ITA within the […]

    Accelerating Tech Procurement in DOD: A Conversation with Bonnie Evangelista, Acting Deputy Chief Digital and Artificial Intelligence Officer for Acquisition

    Play Episode Listen Later Apr 29, 2024


    What is the mission of the DoD's Chief Digital and Artificial Intelligence Office? What is the Tradewinds Marketplace? How do Tradewinds acquisitions differ from traditional acquisitions? What does the future for the Tradewinds Marketplace at DOD? Join host Michael J Keegan as he explores these questions and more with Bonnie Evangelista, acting deputy chief digital […]

    Putting Veterans First: Exploring the VA's Customer Experience Strategy with John Boerstler, Chief Veterans Experience Officer, U.S. Department of Veterans Affairs

    Play Episode Listen Later Apr 15, 2024


    What is the customer experience (CX) strategy for the US Department of Veterans Affairs? How has VA increased its Trust Index? What is the VA doing to enhance its employee experience? Join host Michael J. Keegan as he explores these questions and more with John Boerstler Chief Veterans Experience Officer at VA. Listen to the […]

    Driving Digital Transformation: A Conversation with Jason Bonci, Chief Technology Officer, U.S. Department of the Air Force

    Play Episode Listen Later Apr 1, 2024


    What is the technology strategy for the U.S. Department of the Air Force? How is the U.S. Air Force leveraging emerging technology to transform how it does IT? What are the U.S. Department of the Air Force's Zero Trust and ICAM Strategies? Michael J. Keegan explores these questions and more with Jason Bonci, Chief Technology […]

    Exploring Homeland Security's Procurement Strategy: A Conversation with Paul Courtney, Chief Procurement Officer, DHS

    Play Episode Listen Later Mar 18, 2024


    Paul Courtney is the Chief Procurement Officer (CPO) at the Department of Homeland Security (DHS). He is equipped with a deeply rooted experience in contracting, giving him unique perspectives on the policies, regulations, and standards in procurement and contracting.  Along with his acceleration in the federal contracting space, the DHS' CPO has risen in the […]

    Exploring Government-Venture Arrangements: A Conversation with Arun Gupta, co-author, VENTURE MEETS MISSION: Aligning People, Purpose, and Profit to Innovate and Transform Society

    Play Episode Listen Later Mar 4, 2024


    What are the characteristics of an entrepreneurial mindset? How can government and entrepreneurial ventures work together to address significant challenges facing us today? What does a thriving “venture meets mission” ecosystem look like and what is the future of government-venture arrangements? Join host Michael Keegan as he explores these questions and more with Arun Gupta, […]

    Turning the Power of Mindset into Action: Drive Learning & High Performance With a Growth Mindset Culture

    Play Episode Listen Later Feb 12, 2024


    What is the performance paradox? What is the difference between learning while doing and learning by doing? How can overcoming the performance paradox make government executives more effective? Join host Michael Keegan as he explores these questions and more with Eduardo Briceno, author of the new book THE PERFORMANCE PARADOX: Turning the Power of Mindset […]

    Reforming the National Flood Insurance Program: A Conversation with Jeff Jackson, Deputy Assistant Administrator, Federal Insurance — FEMA

    Play Episode Listen Later Feb 5, 2024


    Jeff Jackson has served as the Deputy Assistant Administrator for the Federal Insurance Directorate within Resilience since 2020. In this role, Jeff leads flood insurance operations for the National Flood Insurance Program (NFIP) at FEMA. The NFIP currently has approximately 4.7 million policyholders across the nation. The program collects over $3.5 billion in revenue annually. During […]

    EXPERTS IN GOVERNMENT: A Conversation with Prof. Don Kettl.

    Play Episode Listen Later Jan 29, 2024


    How do we balance the age-old battles between expertise and accountability in government? What is the role of experts in governance? Why have the challenges of bureaucratic capacity and control become far greater in the twenty-first century? Join host Michael Keegan as he explores these questions and more with Professor Don Kettl, author of EXPERTS […]

    Transforming the Taxpayer Experience: A Conversation with Karen Howard, Executive Director, Office of Online Services, Internal Revenue Service (IRS)

    Play Episode Listen Later Jan 22, 2024


    What is the mission of the Office of Online Services at the Internal Revenue Service (IRS)? What is the IRS doing to advance its digital services and enhance customer experience? How is the IRS leveraging AI and other emerging technologies to meet mission? Join host Michael Keegan as he explores these questions and more with […]

    Finding Value in the Unexpected: A Conversation with Margaret Heffernan

    Play Episode Listen Later Jan 15, 2024


    Why are most humans uncomfortable with uncertainty and prediction addition? Does technological progress make predicting the future easier? If we can't predict the future, how can we prepare for it? Why are the human gifts of curiosity and creativity more powerful tools to preparing for the future than submitting to false forecasts that disguise uncertainty […]

    Leveraging Technology to Transform GEOINT: A Conversation with Chris Johnson, Acting Chief Technology Officer, National Geospatial Intelligence Agency (NGA)

    Play Episode Listen Later Jan 8, 2024


    What is the mission of the National Geospatial Intelligence Agency's CIO-T directorate? How is NGA maximizing the use of technology to meet its mission? What are the technology priorities for NGA? Join host Michael Keegan as he explores these questions and more with Chris Johnson, Acting Chief Technology Officer at the National Geospatial Intelligence Agency. […]

    Special Edition of The Business of Government Hour – Insights on Leadership, Mindset, and Thriving on Disruption

    Play Episode Listen Later Jan 1, 2024


    How can the U.S. federal government rebuild its digital capabilities and truly transform how government does business? What is the difference between learning while doing and learning by doing? How can government agencies become more adaptive and thrive on disruption. Join host Michael Keegan as he explores these questions and more with thought leaders interviewed […]

    Leadership in Action: On Mission and Execution – Special Edition

    Play Episode Listen Later Dec 25, 2023


    How are supplies and innovation delivered effectively to the warfighters? What are the best ways to deliver products and services to federal agencies? How are federal agency's Putting People First? Join host Michael Keegan as he explores these questions and more with a host of government leaders interviewed this year on The Business of Government […]

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