Podcasts about hbr consulting

Welcome to another episode of Pearls On, Gloves Off with your host, Mary O'Carroll, Chief Operating Officer at Goodwin. In this episode, Mary sits down with Matt Sunderman, CEO of Harbor Global, to explore the current state and future of legal transformation across law firms and corporate legal departments. Matt Sunderman brings over two decades of experience in the legal industry, leading Harbor Global, the newly branded combination of HBR Consulting, LAC Group, Wilson Allen, and others. His unique position at the intersection of law firms, corporate legal departments, and technology providers gives him invaluable insights into the ecosystem's evolution. In this episode: ·        The Spectrum of Transformation: How organizations vary widely in their readiness and approach to change, from those racing toward 2030 to those still operating like it's 1998. ·        Drivers of Change: Understanding what's accelerating transformation in both corporate legal departments and law firms, and why some resist despite mounting pressure. ·        The Technology Paradox: Why technology alone isn't the answer, but serves as a powerful catalyst for broader organizational change. ·        Market Consolidation: Insights into the consolidation trends across legal tech, service providers, and law firms, and what it means for the industry. ·        The Big Four's Impact: Analysis of KPMG's entry into the U.S. legal market and its potential implications for traditional law firms. ·        Investment Opportunities: Why investors remain bullish on legal tech and services, despite the industry's unique challenges. ·        Change Management: Practical advice on balancing current operations (80%) with future transformation (20%) and creating effective enterprise-wide change. ·        2025 Predictions: Why this year could mark meaningful advancement in both tech adoption and process transformation across the legal ecosystem. For anyone interested in the future of legal services, technology adoption, or organizational transformation, this conversation offers valuable insights from one of the industry's most experienced voices. Goodwin at HumanX Follow Mary on LinkedIn Rate and review on Apple Podcasts

On this episode of The Geek in Review podcast, hosts Marlene Gebauer and Greg Lambert interview Kris Martin, Executive Vice President at Harbor, to discuss innovation, AI, and the future of technology in the legal industry. They open the show by talking about Harbor's upcoming LINKS conference and its keynote focused on exploring human potential in the age of AI. Kris provides background on how the conference originated from an annual survey Harbor conducts to take the pulse of the legal community. He explains Harbor's goal is to support legal organizations through insights, research, and events like the LINKS conference. The discussion moves to AI trends and Jean O'Grady and Harbor's strategic start/stop survey results. The survey reveals 93% of firms are actively exploring AI tools, with top vendors being Casetext and Thomson Reuters. Kris emphasizes law librarians play a crucial role in evaluating new AI technologies and guiding procurement decisions as firms adopt these tools. However, with tight budgets at most firms, Kris Martin points out it's also important to audit usage data of existing resources. This helps inform negotiations with vendors to find cost savings on research contracts. He notes legal research tools will inevitably integrate more tightly into lawyers' daily workflows in the future. To facilitate this, Kris introduces the concept of "citizen coders" - enabling lawyers to articulate their needs and processes in technology and code terms rather than just legal terms. Shifting gears, Kris elaborates on Harbor's recent rebranding from HBR Consulting, which brought six previously merged companies together under one unified brand and mission. He explains that true integration requires deep alignment across the merged organizations on culture, vision, and values. This allows Harbor to provide end-to-end solutions for legal organizations. Looking to the future, Kris predicts legal research will become even more embedded into lawyer workflows over the next 2-5 years, rather than a separate step. He sees law libraries' roles evolving as AI capabilities increasingly integrate into legal processes and tools. Rather than going to a separate platform for research, lawyers will access these AI-enhanced tools in their daily workflows. Overall, the wide-ranging discussion provides insights into Harbor's efforts to support the legal community through conferences, research, and integrating emerging technologies. Kris highlights the importance of law librarians evaluating and implementing new AI tools while also managing costs through audits. He leaves listeners with an optimistic vision for the future where legal research and lawyers' needs are more tightly connected through technology. Links: Sign up for LINKS here: https://harborglobal.com/services/community-insights/legal-industry-forums-education/legal-information-knowledge-services-links Email with questions for LINKS: links@harborglobal.com Contact Kris: Kristopher.Martin@harborglobal.com or

Alex and Elliot are joined by Kevin Clem, Chief Growth Officer at HBR Consulting, to discuss: * Predictions about AI, data and the dominance of Microsoft's productivity suite * HBR's "The Mingle" party at the recent CLOC Global Institute (with audio recorded live at the event) A big thanks to HBR Consulting for sponsoring this episode of the podcast and for hosting The Mingle party. You can find more information about them here: https://www.hbrconsulting.com/ LINKS Kevin Clem on LinkedIn: https://www.linkedin.com/in/kevinclem

Joanne Kiley, Senior Manager at HBR Consulting, discusses how she helps law firms realize the full potential of their libraries. In our conversation, Joanne mentioned AALL, CALL, SLA and ILTA.  She can be reached at her email JKiley@hbrconsulting.com. 

This week's guest, HBR Consulting's Axelle Flemming, stresses that "Intentional Leadership" creates leaders who "own their purpose." And a purpose is separate from a business "goal." Axelle's experience showed her that when a leader truly knew what their purpose was, the purpose they were trying to achieve, they went to that level of execution. In addition to being an Intentional Leader, that must be balanced with the wellness of the organization and its people. In today's work environment, we are in 24/7 fight or flight mode and intentional leaders understands that challenge. Leaders also see beyond their own goals and purpose and see other people's goals and purpose as well. On Thursday, September 15th, Axelle Flemming is presenting a Keynote presentation at HBR's Legal Information + Knowledge Services (LINKS) Conference, on this very issue. She "sprinkles" in some of the spice of her talk her on the podcast, but will bring the "secret sauce" to the LINKS Conference. Marlene Gebauer and Greg Lambert, along with John DiGilio will wrap up the conference through a discussion of Axelle Flemming's and the other presentations of the day. Registration for the LINKS event is open all the way through the day of the conference. AALL Crystal Ball Answer Our good friend, Mark Gediman of Alston & Bird, answers our Crystal Ball question by predicting how Law Schools and Law Firms will collaborate on business and competitive intelligence processes to help law students better prepare for the practice of law once they enter the profession. Links Discussed: 2nd Annual LINKS Conference Book Your Ticket Here Contact Us: Twitter: @gebauerm or @glambert Voicemail: 713-487-7270 Email: geekinreviewpodcast@gmail.com Music: Jerry David DeCicca Transcript available on 3 Geeks and a Law Blog

Alex and Elliot chat about: * Why are investors pouring money into legal technology? * Is it getting easier to switch legal tech vendors? * Google's move into e-signature and what it means for other markets * AirSlate's recent $51.5m capital raise * Why Alex isn't wearing his Apple Watch any more (most of the time) Thanks to HBR Consulting for sponsoring this episode. Find out more about HBR here: https://www.hbrconsulting.com/ LINKS Money pouring into legal tech: https://www.ft.com/content/b6f0796e-0265-40c6-ad4c-a900cd788c39 Switching legal tech vendors: https://www.law.com/legaltechnews/2022/06/24/legal-professionals-face-cost-time-and-trust-barriers-when-switching-tech-vendors/ Google's move into e-signature: https://www.law.com/legaltechnews/2022/07/12/googles-move-into-e-signature-isnt-likely-about-the-clm-market/

In this Talking Tech episode Alex and Elliot speak with Kevin Clem and Lauren Chung from HBR Consulting. HBR is one of the world's largest legal operations consulting firms, headquartered in Chicago with operations throughout the USA, Canada and the UK. In addition to consulting on all aspects of legal operations, technology and strategy, HBR conducts an annual law department survey to analyse and understand developments in the legal industry. In the episode we draw on the survey, as well as Kevin and Lauren's extensive experience, to discuss recent trends in the industry and a number of insightful predictions for the future. LINKS Kevin Clem on LinkedIn: https://www.linkedin.com/in/kevinclem Lauren Chung on LinkedIn: https://www.linkedin.com/in/laurenmchung HBR Consulting: https://www.hbrconsulting.com/ Counsel Command: https://www.hbrconsulting.com/what-we-do/software-solutions/counselcommand/ Counsel Guide: https://www.hbrconsulting.com/what-we-do/software-solutions/counselguide/

Mo asks James Barclay: What is your favorite science, step, or story from the GrowBIG Training or the Snowball System? For James, the number one strategy is the Protemoi List. These are the people in your circle that are your partners, prospects, and the key people that could be your raving fans. Having a focused relationship list is an unbeatable edge. When you invest in a relationship, people will move with you. James has had people buy from his company multiple times over multiple jobs. Your Protemoi List is a list of five to ten people that have outsized returns on the amount of time and energy you invest in the relationship. The first strategy is to simply be useful to them. Offer to take them to events with you that you believe would be helpful to them. Find content and then pass it on to people you think would find it useful. Celebrate them at every opportunity. Accelerate them and give them a platform where you highlight them and what they are doing. A personal newsletter can be incredibly powerful. You don't need thousands of people on your list for it to be worth it. Build something that is extremely accessible to them, extremely useful to them, and don't waste their time. It can take some time to build momentum, but you have to start somewhere. If you can write something useful for one person you can build it over time and create something really valuable. Consistency matters. Find a cadence that works for you and your schedule and stick with it.   Mo asks Kevin Clem: What's your favorite science, step, or story from the GrowBIG Training or the Snowball System? Kevin discovered the Snowball System from the podcast after being referred to it by the CEO of HBR Consulting. The Most Important Things is one of the key principles that Kevin has embraced. He and his team have made the idea of the top three things as a guiding framework for how they operate. Raving fans and assessing the level of the relationship with each client is another big strategy. There is power in language. Just by entering the GrowBIG world and embracing the terminology, Kevin and his team have changed the way they think about business development and growth. Take a page out of your creative marketing playbook and come out with a theme for your internal program to get your team to buy in. Kevin's team has tried a number of different incentives to get the team excited. They found that recognition and reward among high achievers is a good base to start with, combined with accountability. Create and celebrate short-term wins to spotlight things that are going well and to build momentum. Celebrating the small wins is an important piece of creating progress. Doing what you can do today is what leads to the championship.   Mo asks Dennis Baltz: What is your favorite science, step, or story from the GrowBIG Training or Snowball System? Dennis loved so much of the GrowBIG Training, but the one that stands out the most is the idea of the Most Important Thing. When working with clients, Dennis uses an MIT one-sheet to communicate all the work streams that they can work on during the engagement as well as including some potentially new approaches they can take advantage of. They are using that very effectively to land new clients because it allows them to understand the exact value WTW brings to the table. This approach creates strategic conversations and helps build the trust that client's have in Dennis and his team's ability to think around corners. Structurally, the slide includes important dates for upcoming content or events, the essential work streams for the client, and disruptive ideas. Pre-MIT, the client updates were boring and uninspiring. Refining it down to the Most Important Things and communicating them in a single place that's easy to understand has made it very valuable.     Mentioned in this Episode: GrowBIGPlaybook.com linkedin.com/in/jamesbarclay1 james@passle.net passle.net linkedin.com/in/kevinclem kclem@hbrconsulting.com hbrconsulting.com linkedin.com/in/dennisbaltz dennis.baltz@willistowerswatson.com Nathan Barry on ConvertKit, Automation and Engaging Your Audience – What You Need To Succeed (season 2 episode 43) How to Use ConvertKit to Create and Close More Opportunities, with Nathan Barry (season 2 episode 44) How to Use ConvertKit to Deepen Relationships, with Nathan Barry (season 2 episode 45) How to Hack Our Own Habits to Accomplish More, with Nathan Barry (season 2 episode 46) The Top 3 Things You Need to Implement from Nathan Barry, Founder of ConvertKit (season 2 episode 47)

Mo asks James Barclay: What is your favorite science, step, or story from the GrowBIG Training or the Snowball System? For James, the number one strategy is the Protemoi List. These are the people in your circle that are your partners, prospects, and the key people that could be your raving fans. Having a focused relationship list is an unbeatable edge. When you invest in a relationship, people will move with you. James has had people buy from his company multiple times over multiple jobs. Your Protemoi List is a list of five to ten people that have outsized returns on the amount of time and energy you invest in the relationship. The first strategy is to simply be useful to them. Offer to take them to events with you that you believe would be helpful to them. Find content and then pass it on to people you think would find it useful. Celebrate them at every opportunity. Accelerate them and give them a platform where you highlight them and what they are doing. A personal newsletter can be incredibly powerful. You don't need thousands of people on your list for it to be worth it. Build something that is extremely accessible to them, extremely useful to them, and don't waste their time. It can take some time to build momentum, but you have to start somewhere. If you can write something useful for one person you can build it over time and create something really valuable. Consistency matters. Find a cadence that works for you and your schedule and stick with it.   Mo asks Kevin Clem: What's your favorite science, step, or story from the GrowBIG Training or the Snowball System? Kevin discovered the Snowball System from the podcast after being referred to it by the CEO of HBR Consulting. The Most Important Things is one of the key principles that Kevin has embraced. He and his team have made the idea of the top three things as a guiding framework for how they operate. Raving fans and assessing the level of the relationship with each client is another big strategy. There is power in language. Just by entering the GrowBIG world and embracing the terminology, Kevin and his team have changed the way they think about business development and growth. Take a page out of your creative marketing playbook and come out with a theme for your internal program to get your team to buy in. Kevin's team has tried a number of different incentives to get the team excited. They found that recognition and reward among high achievers is a good base to start with, combined with accountability. Create and celebrate short-term wins to spotlight things that are going well and to build momentum. Celebrating the small wins is an important piece of creating progress. Doing what you can do today is what leads to the championship.   Mo asks Dennis Baltz: What is your favorite science, step, or story from the GrowBIG Training or Snowball System? Dennis loved so much of the GrowBIG Training, but the one that stands out the most is the idea of the Most Important Thing. When working with clients, Dennis uses an MIT one-sheet to communicate all the work streams that they can work on during the engagement as well as including some potentially new approaches they can take advantage of. They are using that very effectively to land new clients because it allows them to understand the exact value WTW brings to the table. This approach creates strategic conversations and helps build the trust that client's have in Dennis and his team's ability to think around corners. Structurally, the slide includes important dates for upcoming content or events, the essential work streams for the client, and disruptive ideas. Pre-MIT, the client updates were boring and uninspiring. Refining it down to the Most Important Things and communicating them in a single place that's easy to understand has made it very valuable.     Mentioned in this Episode: GrowBIGPlaybook.com linkedin.com/in/jamesbarclay1 james@passle.net passle.net linkedin.com/in/kevinclem kclem@hbrconsulting.com hbrconsulting.com linkedin.com/in/dennisbaltz dennis.baltz@willistowerswatson.com Nathan Barry on ConvertKit, Automation and Engaging Your Audience – What You Need To Succeed (season 2 episode 43) How to Use ConvertKit to Create and Close More Opportunities, with Nathan Barry (season 2 episode 44) How to Use ConvertKit to Deepen Relationships, with Nathan Barry (season 2 episode 45) How to Hack Our Own Habits to Accomplish More, with Nathan Barry (season 2 episode 46) The Top 3 Things You Need to Implement from Nathan Barry, Founder of ConvertKit (season 2 episode 47)

Mo asks James Barclay: What is your favorite science, step, or story from the GrowBIG Training or the Snowball System? For James, the number one strategy is the Protemoi List. These are the people in your circle that are your partners, prospects, and the key people that could be your raving fans. Having a focused relationship list is an unbeatable edge. When you invest in a relationship, people will move with you. James has had people buy from his company multiple times over multiple jobs. Your Protemoi List is a list of five to ten people that have outsized returns on the amount of time and energy you invest in the relationship. The first strategy is to simply be useful to them. Offer to take them to events with you that you believe would be helpful to them. Find content and then pass it on to people you think would find it useful. Celebrate them at every opportunity. Accelerate them and give them a platform where you highlight them and what they are doing. A personal newsletter can be incredibly powerful. You don't need thousands of people on your list for it to be worth it. Build something that is extremely accessible to them, extremely useful to them, and don't waste their time. It can take some time to build momentum, but you have to start somewhere. If you can write something useful for one person you can build it over time and create something really valuable. Consistency matters. Find a cadence that works for you and your schedule and stick with it.   Mo asks Kevin Clem: What's your favorite science, step, or story from the GrowBIG Training or the Snowball System? Kevin discovered the Snowball System from the podcast after being referred to it by the CEO of HBR Consulting. The Most Important Things is one of the key principles that Kevin has embraced. He and his team have made the idea of the top three things as a guiding framework for how they operate. Raving fans and assessing the level of the relationship with each client is another big strategy. There is power in language. Just by entering the GrowBIG world and embracing the terminology, Kevin and his team have changed the way they think about business development and growth. Take a page out of your creative marketing playbook and come out with a theme for your internal program to get your team to buy in. Kevin's team has tried a number of different incentives to get the team excited. They found that recognition and reward among high achievers is a good base to start with, combined with accountability. Create and celebrate short-term wins to spotlight things that are going well and to build momentum. Celebrating the small wins is an important piece of creating progress. Doing what you can do today is what leads to the championship.   Mo asks Dennis Baltz: What is your favorite science, step, or story from the GrowBIG Training or Snowball System? Dennis loved so much of the GrowBIG Training, but the one that stands out the most is the idea of the Most Important Thing. When working with clients, Dennis uses an MIT one-sheet to communicate all the work streams that they can work on during the engagement as well as including some potentially new approaches they can take advantage of. They are using that very effectively to land new clients because it allows them to understand the exact value WTW brings to the table. This approach creates strategic conversations and helps build the trust that client's have in Dennis and his team's ability to think around corners. Structurally, the slide includes important dates for upcoming content or events, the essential work streams for the client, and disruptive ideas. Pre-MIT, the client updates were boring and uninspiring. Refining it down to the Most Important Things and communicating them in a single place that's easy to understand has made it very valuable.     Mentioned in this Episode: GrowBIGPlaybook.com linkedin.com/in/jamesbarclay1 james@passle.net passle.net linkedin.com/in/kevinclem kclem@hbrconsulting.com hbrconsulting.com linkedin.com/in/dennisbaltz dennis.baltz@willistowerswatson.com Nathan Barry on ConvertKit, Automation and Engaging Your Audience – What You Need To Succeed (season 2 episode 43) How to Use ConvertKit to Create and Close More Opportunities, with Nathan Barry (season 2 episode 44) How to Use ConvertKit to Deepen Relationships, with Nathan Barry (season 2 episode 45) How to Hack Our Own Habits to Accomplish More, with Nathan Barry (season 2 episode 46) The Top 3 Things You Need to Implement from Nathan Barry, Founder of ConvertKit (season 2 episode 47)

The Global Institute is the Corporate Legal Operations Consortium's flagship conference, which is held annually in Las Vegas, USA. The event was most recently held in May 2022 and attracted around 2,500 attendees from the legal operations ecosystem globally. In this episode we transport you to the conference via the many recordings we made at the event. We interviewed speakers, fellow attendees, legal tech vendors and others. We also recorded our thoughts and reflections on many of the sessions, immediately after we came out of them. If you couldn't attend the conference and you'd like to know what it's like, or you did attend and you want to relive it, this is the episode for you. Our thanks to HBR Consulting for sponsoring this episode and for making it possible. Find out more about HBR here: https://www.hbrconsulting.com/

Alex and Elliot chat about: * The (literal) road to the 2022 CLOC Global Institute * Legal tech capital raisings by LinkSquares, Filevine and Athennian * ServiceNow expanding further into the legal market This episode would not be possible without the support of HBR Consulting. If you're attending CGI2022, make sure to visit their booth. You can find more information about them here: https://www.hbrconsulting.com/ LINKS LinkSquares: https://techcrunch.com/2022/04/04/linksquares-benefits-from-the-legal-tech-boom-with-a-fresh-100m/ Filevine: https://www.prnewswire.com/news-releases/filevine-raises-108m-series-d-for-legal-work-platform-serving-law-firms-and-corporate-counsel-teams-301525006.html Athennian: https://legaltechnology.com/2022/03/31/athennian-raises-33-million-in-series-b-funding/ ServiceNow: https://www.artificiallawyer.com/2022/03/23/servicenow-pushes-deeper-into-legal-with-new-expansion/

This week on 5.6.7.EIGHT, Aleksandra speaks with Joanna Wozniak, Senior Consultant at HBR Consulting and former ballerina with the Joffrey Ballet. Joanna, whose run with the Joffrey started as a seasonal artist in 2001, went on to enjoy a two-decades-long career with the esteemed Chicago dance company. In 2009, Point Magazine named one of her performances as one of their “12 favorite performances of 2009,” and she can also be seen as a dancer in the feature film Save the Last Dance. Outside of dance, Wozniak holds a bachelor's degree in business from Northwestern University and a master's degree in business analytics from the University of Chicago — two of the world's top universities. Having held accomplished careers both on and off the stage, Joanna holds a unique perspective on the value of the “Plan B” and how to navigate the pursuit of education, while juggling the responsibilities of professional dance. On the podcast, Joanna discusses all of this and more as she recounts her journey from the ballet to the board room.   Moving Quotes: "Having additional passions and drives and not becoming siloed in dance is extremely critical... All of these things are only going to inspire you to be a better dancer." "Don't dump a lot of money into education for an area that you don't actually want to go into... And I don't think a person is the same at 20 as they are at 35. You must be in line with what it is you're passionate about." "Going to school while dancing is a huge transition... Your first few years in a company, you may just want to wait and adapt before going to school... Education today is a lot more fluid and flexible, with online and distance learning options." "The past couple of years have been such a critical time for many people in the arts and in dance to reflect on what they're doing with their lives and where they're going. And what types of possibilities are open. It's a natural leverage that COVID has had on us." "There are some characteristics that we, as dancers, carry as people. And that would be your drive and ambition. Your tenacity. Your willingness to do whatever it takes to achieve and accomplish your goals. Lots of people would love their employees to have these skills." "Dance is not about the individual at all. It's all about the team and everyone who is collaborating with you. There is so much more going on than what is seen on stage."   Bullet Points (w/ timestamps) - Highlighting key topics discussed: 3:41: Joanna starts the conversation by retelling some highlights from her accomplished dance career. 5:46: Joanna describes some skills attained through dance that have elevated her career as a consultant. 8:36: Wozniak explains how dance taught her to be a good team player — a skill she uses daily in her consulting career. 10:39: Joanna recounts some of her most memorable moments as a professional ballerina. 12:09: Wozniak briefly retells the story of being called upon to dance in the feature film Save the Last Dance. 13:30: Joanna – who received degrees from some of the world's top universities – discusses her decision to pursue higher education and the challenges of juggling school and dance. 18:03: Joanna gives some incredible practical advice around finding which degree is right for you when pursuing higher education. 21:55: Joanna reflects on the biggest surprises of the corporate world, after transitioning from the extremely active dance world. 26:20: Wozniak shares some tips on when to pursue more education while professionally dancing. 29:29: Joanna gives some advice for parents, encouraging their children to pursue their dance passions while also pushing for a “Plan B.”   Bullet List of Resources –  Joanna Wozniak LinkedIn

Kevin Clem shares his charm and personality while discussing the biggest business development lessons he's learned over the years. Learn about the three ways to build and develop a new relationship, how to impress a prospect by doing your homework, and why it's okay to make the ask.   Mo asks Kevin Clem: When was the moment you realized growth is great and you wanted to focus on business development? Kevin has been doing business development for 20 years, but he didn't always call it that. Kevin realized that he had a knack for business development after a repeat client said to him that they keep coming back to work with him, but they never felt sold. Eventually, the CEO offered to make that a formal role. Sales became a natural progression of Kevin's career. Business development is an extension of helping clients solve their problems, and making connections with people allowed Kevin to transition into a more client-focused role. Finding ways to form the connection with a client is crucial. Connections are how relationships grow, and when relationships grow, revenue follows. Some of the connection effort is organic, but there is a lot of research involved. Kevin will always look for a point of connection that goes beyond the business transactional relationship. There is a goldmine of information on LinkedIn that you can bring up when it makes sense. The foundation of all good relationships is connection where you have alignment with someone or can build on their relationship with other people. Peppering in the details as your talking about what they are working on is the key to not coming in too strongly. It's not about manipulating, it's about organically connecting on some shared experience. Business development is like interviewing. It shouldn't feel weird that you are doing a little homework on the other person. Thoughtful follow up questions on the other person's written content is great.   Mo asks Kevin Clem: What is your personal definition of business development? Simply put, making connections and solving problems. It's always about how you can solve a problem, whether or not there is a direct transaction involved. When you solve someone's problem, either directly or through your network, they will probably come to you first to solve a similar problem in the future. Kevin is always listening for an issue that his organization may be able to help with, but he's also looking for third party connections and resources that may help as well. There is always some aspect of a prospect's experience that you can use as a hook to follow up. One of the best pieces of advice that Kevin received was to either make an introduction, bring an insight, or give an invitation to something else. Don't assume that a conversation that doesn't result in a closed deal is a loss. Business development is about playing the game, and if you can help a person solve their problem, they will probably come to you in the future. A successful meeting is when you add value, and a really successful meeting is when you book another meeting.   Mo asks Kevin Clem: What's your favorite science, step, or story from the GrowBIG Training or the Snowball System? Kevin discovered the Snowball System from the podcast after being referred to it by the CEO of HBR Consulting. The Most Important Things is one of the key principles that Kevin has embraced. He and his team have made the idea of the top three things as a guiding framework for how they operate. Raving fans and assessing the level of the relationship with each client is another big strategy. There is power in language. Just by entering the GrowBIG world and embracing the terminology, Kevin and his team have changed the way they think about business development and growth. Take a page out of your creative marketing playbook and come out with a theme for your internal program to get your team to buy in. Kevin's team has tried a number of different incentives to get the team excited. They found that recognition and reward among high achievers is a good base to start with, combined with accountability. Create and celebrate short-term wins to spotlight things that are going well and to build momentum. Celebrating the small wins is an important piece of creating progress. Doing what you can do today is what leads to the championship.   Mo asks Kevin Clem: Tell us a business development story that you are really proud of. Kevin tells the story of a completely cold lead that turned into a full-fledged prospect after five years of near silence. By helping the prospect without asking for anything in return at the beginning, Kevin kicked off a relationship where when the timing was right, the client asked for him to sell him on working with him. Of the four parts of the relationship building process, the listen and learn stage is one of the most important. Kevin brought his prospect into a round table conversation that showed how HBR has worked with other clients in the past, and that created the curiosity that led to the sale. When you build enough curiosity and do the process the right way, the client is pulling you towards taking the next step instead of you pushing them. The best result you can get in professional services is a warm referral. If your client is willing to do that, that shows a huge amount of trust.   Mo asks Kevin Clem: If you could record a business development focused video and send it back to your past self, what would it be? One of the biggest lessons that Kevin has learned in his career is that people want to connect and it's okay to make the big ask. If you've built the relationship, it's okay to ask about working together. In many cases, your clients are looking for people that can help solve their problems. They might say no, and that's okay, but if they say yes, you have an opportunity to work with someone sooner than you would otherwise. How you ask matters. Make it clear that working together is a way for the other person to win. Selling is an act of service. Some of the greatest leaders in the history of humanity were servant leaders. Know your prospect's goals, and make your ask by referencing what they are trying to achieve.     Mentioned in this Episode: GrowBIGPlaybook.com linkedin.com/in/kevinclem kclem@hbrconsulting.com hbrconsulting.com hbrconsulting.com/events “Most Wackiest Kind of a Year” video – tinyurl.com/ClemWacky

Kevin Clem shares his charm and personality while discussing the biggest business development lessons he's learned over the years. Learn about the three ways to build and develop a new relationship, how to impress a prospect by doing your homework, and why it's okay to make the ask.   Mo asks Kevin Clem: When was the moment you realized growth is great and you wanted to focus on business development? Kevin has been doing business development for 20 years, but he didn't always call it that. Kevin realized that he had a knack for business development after a repeat client said to him that they keep coming back to work with him, but they never felt sold. Eventually, the CEO offered to make that a formal role. Sales became a natural progression of Kevin's career. Business development is an extension of helping clients solve their problems, and making connections with people allowed Kevin to transition into a more client-focused role. Finding ways to form the connection with a client is crucial. Connections are how relationships grow, and when relationships grow, revenue follows. Some of the connection effort is organic, but there is a lot of research involved. Kevin will always look for a point of connection that goes beyond the business transactional relationship. There is a goldmine of information on LinkedIn that you can bring up when it makes sense. The foundation of all good relationships is connection where you have alignment with someone or can build on their relationship with other people. Peppering in the details as your talking about what they are working on is the key to not coming in too strongly. It's not about manipulating, it's about organically connecting on some shared experience. Business development is like interviewing. It shouldn't feel weird that you are doing a little homework on the other person. Thoughtful follow up questions on the other person's written content is great.   Mo asks Kevin Clem: What is your personal definition of business development? Simply put, making connections and solving problems. It's always about how you can solve a problem, whether or not there is a direct transaction involved. When you solve someone's problem, either directly or through your network, they will probably come to you first to solve a similar problem in the future. Kevin is always listening for an issue that his organization may be able to help with, but he's also looking for third party connections and resources that may help as well. There is always some aspect of a prospect's experience that you can use as a hook to follow up. One of the best pieces of advice that Kevin received was to either make an introduction, bring an insight, or give an invitation to something else. Don't assume that a conversation that doesn't result in a closed deal is a loss. Business development is about playing the game, and if you can help a person solve their problem, they will probably come to you in the future. A successful meeting is when you add value, and a really successful meeting is when you book another meeting.   Mo asks Kevin Clem: What's your favorite science, step, or story from the GrowBIG Training or the Snowball System? Kevin discovered the Snowball System from the podcast after being referred to it by the CEO of HBR Consulting. The Most Important Things is one of the key principles that Kevin has embraced. He and his team have made the idea of the top three things as a guiding framework for how they operate. Raving fans and assessing the level of the relationship with each client is another big strategy. There is power in language. Just by entering the GrowBIG world and embracing the terminology, Kevin and his team have changed the way they think about business development and growth. Take a page out of your creative marketing playbook and come out with a theme for your internal program to get your team to buy in. Kevin's team has tried a number of different incentives to get the team excited. They found that recognition and reward among high achievers is a good base to start with, combined with accountability. Create and celebrate short-term wins to spotlight things that are going well and to build momentum. Celebrating the small wins is an important piece of creating progress. Doing what you can do today is what leads to the championship.   Mo asks Kevin Clem: Tell us a business development story that you are really proud of. Kevin tells the story of a completely cold lead that turned into a full-fledged prospect after five years of near silence. By helping the prospect without asking for anything in return at the beginning, Kevin kicked off a relationship where when the timing was right, the client asked for him to sell him on working with him. Of the four parts of the relationship building process, the listen and learn stage is one of the most important. Kevin brought his prospect into a round table conversation that showed how HBR has worked with other clients in the past, and that created the curiosity that led to the sale. When you build enough curiosity and do the process the right way, the client is pulling you towards taking the next step instead of you pushing them. The best result you can get in professional services is a warm referral. If your client is willing to do that, that shows a huge amount of trust.   Mo asks Kevin Clem: If you could record a business development focused video and send it back to your past self, what would it be? One of the biggest lessons that Kevin has learned in his career is that people want to connect and it's okay to make the big ask. If you've built the relationship, it's okay to ask about working together. In many cases, your clients are looking for people that can help solve their problems. They might say no, and that's okay, but if they say yes, you have an opportunity to work with someone sooner than you would otherwise. How you ask matters. Make it clear that working together is a way for the other person to win. Selling is an act of service. Some of the greatest leaders in the history of humanity were servant leaders. Know your prospect's goals, and make your ask by referencing what they are trying to achieve.     Mentioned in this Episode: GrowBIGPlaybook.com linkedin.com/in/kevinclem kclem@hbrconsulting.com hbrconsulting.com hbrconsulting.com/events “Most Wackiest Kind of a Year” video – tinyurl.com/ClemWacky

Kevin Clem shares his charm and personality while discussing the biggest business development lessons he's learned over the years. Learn about the three ways to build and develop a new relationship, how to impress a prospect by doing your homework, and why it's okay to make the ask.   Mo asks Kevin Clem: When was the moment you realized growth is great and you wanted to focus on business development? Kevin has been doing business development for 20 years, but he didn't always call it that. Kevin realized that he had a knack for business development after a repeat client said to him that they keep coming back to work with him, but they never felt sold. Eventually, the CEO offered to make that a formal role. Sales became a natural progression of Kevin's career. Business development is an extension of helping clients solve their problems, and making connections with people allowed Kevin to transition into a more client-focused role. Finding ways to form the connection with a client is crucial. Connections are how relationships grow, and when relationships grow, revenue follows. Some of the connection effort is organic, but there is a lot of research involved. Kevin will always look for a point of connection that goes beyond the business transactional relationship. There is a goldmine of information on LinkedIn that you can bring up when it makes sense. The foundation of all good relationships is connection where you have alignment with someone or can build on their relationship with other people. Peppering in the details as your talking about what they are working on is the key to not coming in too strongly. It's not about manipulating, it's about organically connecting on some shared experience. Business development is like interviewing. It shouldn't feel weird that you are doing a little homework on the other person. Thoughtful follow up questions on the other person's written content is great.   Mo asks Kevin Clem: What is your personal definition of business development? Simply put, making connections and solving problems. It's always about how you can solve a problem, whether or not there is a direct transaction involved. When you solve someone's problem, either directly or through your network, they will probably come to you first to solve a similar problem in the future. Kevin is always listening for an issue that his organization may be able to help with, but he's also looking for third party connections and resources that may help as well. There is always some aspect of a prospect's experience that you can use as a hook to follow up. One of the best pieces of advice that Kevin received was to either make an introduction, bring an insight, or give an invitation to something else. Don't assume that a conversation that doesn't result in a closed deal is a loss. Business development is about playing the game, and if you can help a person solve their problem, they will probably come to you in the future. A successful meeting is when you add value, and a really successful meeting is when you book another meeting.   Mo asks Kevin Clem: What's your favorite science, step, or story from the GrowBIG Training or the Snowball System? Kevin discovered the Snowball System from the podcast after being referred to it by the CEO of HBR Consulting. The Most Important Things is one of the key principles that Kevin has embraced. He and his team have made the idea of the top three things as a guiding framework for how they operate. Raving fans and assessing the level of the relationship with each client is another big strategy. There is power in language. Just by entering the GrowBIG world and embracing the terminology, Kevin and his team have changed the way they think about business development and growth. Take a page out of your creative marketing playbook and come out with a theme for your internal program to get your team to buy in. Kevin's team has tried a number of different incentives to get the team excited. They found that recognition and reward among high achievers is a good base to start with, combined with accountability. Create and celebrate short-term wins to spotlight things that are going well and to build momentum. Celebrating the small wins is an important piece of creating progress. Doing what you can do today is what leads to the championship.   Mo asks Kevin Clem: Tell us a business development story that you are really proud of. Kevin tells the story of a completely cold lead that turned into a full-fledged prospect after five years of near silence. By helping the prospect without asking for anything in return at the beginning, Kevin kicked off a relationship where when the timing was right, the client asked for him to sell him on working with him. Of the four parts of the relationship building process, the listen and learn stage is one of the most important. Kevin brought his prospect into a round table conversation that showed how HBR has worked with other clients in the past, and that created the curiosity that led to the sale. When you build enough curiosity and do the process the right way, the client is pulling you towards taking the next step instead of you pushing them. The best result you can get in professional services is a warm referral. If your client is willing to do that, that shows a huge amount of trust.   Mo asks Kevin Clem: If you could record a business development focused video and send it back to your past self, what would it be? One of the biggest lessons that Kevin has learned in his career is that people want to connect and it's okay to make the big ask. If you've built the relationship, it's okay to ask about working together. In many cases, your clients are looking for people that can help solve their problems. They might say no, and that's okay, but if they say yes, you have an opportunity to work with someone sooner than you would otherwise. How you ask matters. Make it clear that working together is a way for the other person to win. Selling is an act of service. Some of the greatest leaders in the history of humanity were servant leaders. Know your prospect's goals, and make your ask by referencing what they are trying to achieve.     Mentioned in this Episode: GrowBIGPlaybook.com linkedin.com/in/kevinclem kclem@hbrconsulting.com hbrconsulting.com hbrconsulting.com/events “Most Wackiest Kind of a Year” video – tinyurl.com/ClemWacky

Mo asks Kevin Clem: What's your favorite science, step, or story from the GrowBIG Training or the Snowball System? Kevin discovered the Snowball System from the podcast after being referred to it by the CEO of HBR Consulting. The Most Important Things is one of the key principles that Kevin has embraced. He and his team have made the idea of the top three things as a guiding framework for how they operate. Raving fans and assessing the level of the relationship with each client is another big strategy. There is power in language. Just by entering the GrowBIG world and embracing the terminology, Kevin and his team have changed the way they think about business development and growth. Take a page out of your creative marketing playbook and come out with a theme for your internal program to get your team to buy in. Kevin's team has tried a number of different incentives to get the team excited. They found that recognition and reward among high achievers is a good base to start with, combined with accountability. Create and celebrate short-term wins to spotlight things that are going well and to build momentum. Celebrating the small wins is an important piece of creating progress. Doing what you can do today is what leads to the championship.     Mentioned in this Episode: GrowBIGPlaybook.com linkedin.com/in/kevinclem kclem@hbrconsulting.com hbrconsulting.com

Mo asks Kevin Clem: What's your favorite science, step, or story from the GrowBIG Training or the Snowball System? Kevin discovered the Snowball System from the podcast after being referred to it by the CEO of HBR Consulting. The Most Important Things is one of the key principles that Kevin has embraced. He and his team have made the idea of the top three things as a guiding framework for how they operate. Raving fans and assessing the level of the relationship with each client is another big strategy. There is power in language. Just by entering the GrowBIG world and embracing the terminology, Kevin and his team have changed the way they think about business development and growth. Take a page out of your creative marketing playbook and come out with a theme for your internal program to get your team to buy in. Kevin's team has tried a number of different incentives to get the team excited. They found that recognition and reward among high achievers is a good base to start with, combined with accountability. Create and celebrate short-term wins to spotlight things that are going well and to build momentum. Celebrating the small wins is an important piece of creating progress. Doing what you can do today is what leads to the championship.     Mentioned in this Episode: GrowBIGPlaybook.com linkedin.com/in/kevinclem kclem@hbrconsulting.com hbrconsulting.com

Mo asks Kevin Clem: What's your favorite science, step, or story from the GrowBIG Training or the Snowball System? Kevin discovered the Snowball System from the podcast after being referred to it by the CEO of HBR Consulting. The Most Important Things is one of the key principles that Kevin has embraced. He and his team have made the idea of the top three things as a guiding framework for how they operate. Raving fans and assessing the level of the relationship with each client is another big strategy. There is power in language. Just by entering the GrowBIG world and embracing the terminology, Kevin and his team have changed the way they think about business development and growth. Take a page out of your creative marketing playbook and come out with a theme for your internal program to get your team to buy in. Kevin's team has tried a number of different incentives to get the team excited. They found that recognition and reward among high achievers is a good base to start with, combined with accountability. Create and celebrate short-term wins to spotlight things that are going well and to build momentum. Celebrating the small wins is an important piece of creating progress. Doing what you can do today is what leads to the championship.     Mentioned in this Episode: GrowBIGPlaybook.com linkedin.com/in/kevinclem kclem@hbrconsulting.com hbrconsulting.com

Mike and Blerina keep the focus on Microsoft Teams, but shift towards the information governance issues that people encounter when adopting Teams. They also continue their discussion with Reggie Pool, diving into different solutions for Teams governance.

Mike and Blerina discuss the rise of Microsoft Teams and how it's changing hybrid work. Special guest Reggie Pool from HBR Consulting joins the show to talk about how Teams is impacting the legal industry. Follow us on social!

Matt Coatney, CTO at HBR Consulting, interviewed by host Trond Arne Undheim, futurist, investor, and author. In this conversation, we talked about the book Matt Coatney co-authored, The Human Cloud: How Today's Changemakers Use Artificial Intelligence and the Freelance Economy to Transform Work. From routinized, repetitive assembly line work towards project oriented work--in all sectors. Enablers--AI, globalization, cloud platforms, shadow IT. Limitations-structure, regulations, organizational blockers. Future outlook: orchestration as the key human skill, industry- and task-specific cloud collaboration platforms. My takeaway is that the freelancer economy is all about orchestrating people and technologies at a distance. This is not easy. As more and more intense and complex project oriented work takes place outside the remits of the traditional workplace, team, leadership and management skills need to increase in magnitude and quality. The sweet spot is where the enabling technology meets the challenges of human connection and productivity. The experimentation and the debate will only intensify in the years to come. Having listened to this episode, check out HBR Consulting as well as Matt Coatney's online profile: HBR Consulting (@HBR_Consulting): https://www.hbrconsulting.com/ Matt Coatney (@mattdcoatney): https://www.linkedin.com/in/mattcoatney/ Thanks for listening. If you liked the show, subscribe at Futurized.org or in your preferred podcast player, and rate us with five stars. If you like this topic, you may enjoy other episodes of Futurized, such as episode 49 Living the Future of Work, episode 41 episode 41 The Future of Work or episode 78 The Next Generation Marketplaces. Futurized—preparing YOU to deal with disruption.

Alex and Elliot chat about: * The merger of HBR Consulting and Keno Kozie, forming the world's largest legal tech advisory team * Microsoft's "industry clouds" and whether or not they will come to legal * New presenter modes in MS Teams * OneNDA, a community-led initiative to create a universal NDA LINKS HBR Consulting and Keno Kozie merger: https://legaltechnology.com/breaking-news-hbr-consulting-acquires-keno-kozie-to-form-700-legal-tech-advisory-team/ Microsoft's industry clouds: https://www.zdnet.com/article/microsoft-unveils-three-more-industry-clouds-for-financial-manufacturing-and-nonprofit/ MS Teams new presenter modes: https://www-theverge-com.cdn.ampproject.org/c/s/www.theverge.com/platform/amp/2021/3/2/22308927/microsoft-teams-presenter-mode-powerpoint-live-features OneNDA: https://onenda.club/

Technology is transforming virtually every professional function—including the practice of law. Instead of simply automating traditional tasks, advanced technologies will soon allow law firms and in-house counsel to approach legal work in completely new ways. On the second of our two-part series about technology in the legal space, our guests — Bobbi Basile, Shawnna Hoffman, and Jeff Marple — explore these issues: Return on investment on technology in the legal industry Millennial expectations and technology in law firms How legal education is incorporating technology Technology in the law field in the next 5 years Bobbi Basile is a Managing Director with HBR Consulting and has nearly 30 years of experience in the law field. Shawnna Hoffman serves as the IBM Global Co-leader for the Cognitive Legal Practice, as well as a Blockchain Subject Matter Expert and IBM Thought Leader. Jeff Marple is the Director of Innovation for Corporate Legal at Liberty Mutual Insurance. To hear this episode and many more like it, subscribe to Building Bridges on Apple Podcasts, Stitcher, or tune in on our website.

Technology is transforming virtually every professional function—including the practice of law. Instead of simply automating traditional tasks, advanced technologies will soon allow law firms and in-house counsel to approach legal work in completely new ways. On the second of our two-part series about technology in the legal space, our guests — Bobbi Basile, Shawnna Hoffman, and Jeff Marple — explore these issues: Return on investment on technology in the legal industry Millennial expectations and technology in law firms How legal education is incorporating technology Technology in the law field in the next 5 years Bobbi Basile is a Managing Director with HBR Consulting and has nearly 30 years of experience in the law field. Shawnna Hoffman serves as the IBM Global Co-leader for the Cognitive Legal Practice, as well as a Blockchain Subject Matter Expert and IBM Thought Leader. Jeff Marple is the Director of Innovation for Corporate Legal at Liberty Mutual Insurance. To hear this episode and many more like it, subscribe to Building Bridges on Apple Podcasts, Stitcher, or tune in on our website.

Technology is transforming virtually every professional function—including the practice of law. Instead of simply automating traditional tasks, advanced technologies will soon allow law firms and in-house counsel to approach legal work in completely new ways. On the second of our two-part series about technology in the legal space, our guests — Bobbi Basile, Shawnna Hoffman, and Jeff Marple — explore these issues: Return on investment on technology in the legal industry Millennial expectations and technology in law firms How legal education is incorporating technology Technology in the law field in the next 5 years Bobbi Basile is a Managing Director with HBR Consulting and has nearly 30 years of experience in the law field. Shawnna Hoffman serves as the IBM Global Co-leader for the Cognitive Legal Practice, as well as a Blockchain Subject Matter Expert and IBM Thought Leader. Jeff Marple is the Director of Innovation for Corporate Legal at Liberty Mutual Insurance. To hear this episode and many more like it, subscribe to Building Bridges on Apple Podcasts, Stitcher, or tune in on our website.

Technology is transforming virtually every professional function—including the practice of law. Instead of simply automating traditional tasks, advanced technologies will soon allow law firms and in-house counsel to approach legal work in completely new ways. On the first of our two-part series about technology in the legal space, our guests — Bobbi Basile, Shawnna Hoffman, and Jeff Marple — explore these issues: Why AI matters to our experts and the legal field Common applications for AI and advanced technology What is driving the growth in legal tech The competitive advantage that AI will bring to the industry Bobbi Basile is a Managing Director with HBR Consulting and has nearly 30 years of experience in the law field. Shawnna Hoffman serves as the IBM Global Co-leader for the Cognitive Legal Practice, as well as a Blockchain Subject Matter Expert and IBM Thought Leader. Jeff Marple is the Director of Innovation for Corporate Legal at Liberty Mutual Insurance. To hear this episode and many more like it, subscribe to Building Bridges on Apple Podcasts, Stitcher, or tune in on our website.  

Technology is transforming virtually every professional function—including the practice of law. Instead of simply automating traditional tasks, advanced technologies will soon allow law firms and in-house counsel to approach legal work in completely new ways. On the first of our two-part series about technology in the legal space, our guests — Bobbi Basile, Shawnna Hoffman, and Jeff Marple — explore these issues: Why AI matters to our experts and the legal field Common applications for AI and advanced technology What is driving the growth in legal tech The competitive advantage that AI will bring to the industry Bobbi Basile is a Managing Director with HBR Consulting and has nearly 30 years of experience in the law field. Shawnna Hoffman serves as the IBM Global Co-leader for the Cognitive Legal Practice, as well as a Blockchain Subject Matter Expert and IBM Thought Leader. Jeff Marple is the Director of Innovation for Corporate Legal at Liberty Mutual Insurance. To hear this episode and many more like it, subscribe to Building Bridges on Apple Podcasts, Stitcher, or tune in on our website.  

Technology is transforming virtually every professional function—including the practice of law. Instead of simply automating traditional tasks, advanced technologies will soon allow law firms and in-house counsel to approach legal work in completely new ways. On the first of our two-part series about technology in the legal space, our guests — Bobbi Basile, Shawnna Hoffman, and Jeff Marple — explore these issues: Why AI matters to our experts and the legal field Common applications for AI and advanced technology What is driving the growth in legal tech The competitive advantage that AI will bring to the industry Bobbi Basile is a Managing Director with HBR Consulting and has nearly 30 years of experience in the law field. Shawnna Hoffman serves as the IBM Global Co-leader for the Cognitive Legal Practice, as well as a Blockchain Subject Matter Expert and IBM Thought Leader. Jeff Marple is the Director of Innovation for Corporate Legal at Liberty Mutual Insurance. To hear this episode and many more like it, subscribe to Building Bridges on Apple Podcasts, Stitcher, or tune in on our website.  

This week, we bring on Kevin Clem, Chief Commercial Officer for HBR Consulting. Kevin discusses the HBR Law Department Survey which has become a staple in the industry over the past 16 years. There is still a bit of a Family Feud between the in-house and the outside counsel ranks, but the survey is showing that there are lots of opportunities for the two sides to communicate and collaborate, rather than keep the status quo in the relationship. GC's are wanting their outside firms to help them beyond their legal issues, and really get to understand their business needs and pressures. Whether it is laying out strategy and pricing, or assisting the law department with their understanding of legal tools or knowledge collection, there are needs which law firms need to help with, or someone else may fill that void. Clem has used the platform of the TV game show, The Family Feud to show his audiences of corporate counsels how they see their relationships. And the survey says... it's not great. Some 87% of GC's he had surveyed found the relationship to be either okay, or needing help. It's a great conversation, and we cover a number of topics, and the one thing that we all agreed with, is that Richard Dawson was our favorite host. Information Inspirations: Pepperdine's online course makes a PR push for "nons." Greg thinks maybe they should find another term. After all, hospital administration is not referred to as non-doctors. There's some inspirational tweets out there ranging from why it's okay to talk about your projects at conferences, to how great a brother (and customer service provider) Levi is. Marlene is speaking at the Disrupt Law conference in NYC on Oct. 22-23. She is also on the ILTA Practice Management Content team, so if you have ideas for presentation, white papers, or other topics, tweet her! The Relativity, FTI Technology, Kaplan survey of in-house counsel points out that 97% of the GC's surveyed are considered business strategy leaders in their companies. And once again, it's important for their law firms to have solid knowledge of their businesses beyond their legal needs. This is a golden opportunity for CI/BI legal information professionals to step up and help law firm lawyers gain that knowledge. While the Trump tax returns may seem ever elusive, one researcher from ProPublica used FOIA requests to find individual parts and then piece them together. Listen, Subscribe, Comment Contact us anytime by tweeting us at @gebauerm or @glambert. Or, you can call The Geek in Review hotline at 713-487-7270 and leave us a message. We'd love to hear any ideas you'd like us to cover in future episodes. Also, subscribe, rate, and comment on The Geek In Review on your favorite podcast platform. As always, the great music you hear on the podcast is from Jerry David DeCicca, thanks Jerry!

In this special episode of the Onit Podcast we are joined by Lauren Chung of HBR Consulting. Lauren outlines the value of filling out the HBR Law Department survey and interesting findings from past surveys.

In this On The Road report from the Summit on Legal Innovation and Disruption (SOLID) East 2018, host Abby Rosenbloom talks to Stephen Poor, Mark Smolik, and Bobbi Basile about the topics they covered in their keynote presentation. They discuss how law firms and legal departments are addressing innovative market drivers, the challenges and advantages related to the Big Four moving into the legal space, and the importance of understanding customer needs before investing in new technology and processes. They also share their thoughts about the rate of change in the industry due to innovation that is driving this change. Stephen Poor is chair emeritus of Seyfarth Shaw LLP, serving as an advisor to the firm’s leadership and as an executive sponsor of strategic initiatives focused on innovation and growth. Mark Smolik leads the DHL Supply Chain Americas' legal, commercial contracts management, compliance, and economic development teams. Bobbi Basile serves as a managing director for HBR Consulting and has over 25 years of experience delivering strategic, operations and technology services to Fortune 500 law departments and law firms.

I spoke with Lauryn Haake, a managing director for HBR Consulting, a company focused on law firm and law department operations. We discussed the rise of contract lifecycle management (CLM), the most pressing issues in this area, how legal teams can apply CLM, the one thing that teams should focus on if they want to successfully manage their contracts, and where the CLM sector headed. Lauryn will also be speaking at the upcoming Apttus Accelerate conference in San Francisco.

I spoke with Lauryn Haake, a managing director for HBR Consulting, a company focused on law firm and law department operations. We discussed the rise of contract lifecycle management (CLM), the most pressing issues in this area, how legal teams can apply CLM, the one thing that teams should focus on if they want to successfully manage their contracts, and where the CLM sector headed. Lauryn will also be speaking at the upcoming Apttus Accelerate conference in San Francisco.

I spoke with Lauryn Haake, a managing director for HBR Consulting, a company focused on law firm and law department operations. We discussed the rise of contract lifecycle management (CLM), the most pressing issues in this area, how legal teams can apply CLM, the one thing that teams should focus on if they want to successfully manage their contracts, and where the CLM sector headed. Lauryn will also be speaking at the upcoming Apttus Accelerate conference in San Francisco.

As we look to the fifth anniversary of P3 - The Practice Innovation Conference, podcast host and LMA member Ian Turvill intros a discussion with 2017 P3 Conference Co-chair Michael Byrd (director of financial operations - North America, Baker & McKenzie) and an amazing panel of accomplished legal business professionals — Purvi Sanghvi (director of strategic pricing, Paul Hastings), Sharon Quaintance (senior director, HBR Consulting) and Hushmand "Hush" Jonathan Cott (strategic pricing and legal project management, Covington) — on professional development in this ever-growing professional niche. To learn more about and register for 2017's P3 Conference, May 16-17, visit LMA's website: http://bit.ly/2fJ2gM2.

Bobbi Basile, managing director at HBR Consulting, joins the Cullcast to discuss how and why law firms are investing in electronic discovery, the challenges they face measuring ROI, and the role of vendors as business partners.