Podcasts about mursion

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Best podcasts about mursion

Latest podcast episodes about mursion

HCMx Radio
Episode 291: The Future of Leadership: Simulation, Skills, and Organizational Transformation

HCMx Radio

Play Episode Listen Later Feb 19, 2025 34:37


In this Brandon Hall Group™ Excellence at Work Podcast, Rachel Cooke, Chief Operating Officer, engages in an insightful conversation with Mark Atkinson, Founder and CEO of Mursion, exploring how organizations can leverage immersive learning and simulation technologies to drive leadership development and organizational transformation. The discussion examines the evolution of learning approaches, from traditional video-based training to AI-supported simulations, while focusing on cultivating inclusive leadership and driving meaningful behavioral change.

Teaching Channel Talks
[Episode 102] Revolutionizing Teacher Training with AI and Classroom Simulations (w/Mark Atkinson)

Teaching Channel Talks

Play Episode Listen Later Oct 2, 2024 20:13 Transcription Available


Join Dr. Wendy Amato in this episode of Teaching Channel Talks as she explores the intersection of artificial intelligence and ethics in education with Mark Atkinson, CEO of Mursion. Learn how Mursion's AI-powered simulation platform is revolutionizing teacher training by offering educators a safe space to practice under pressure, receive real-time coaching, and improve rapidly—without posing risks to real students. This discussion dives into how these simulations enhance teaching skills, support classroom management, and foster emotionally intelligent teaching practices.Resources for Continued LearningThis conversation focuses on how early career teachers are using Mursion to enhance their teaching. If you'd like to learn more about how you or your district can harness the power of Mursion for teacher training, request a demo.You can also download an overview of Mursion, to learn more about the impact of using simulations in training.During this conversation, Mike and Wendy noted that a tool like Mursion can be a great pairing to using video in the classroom. Teaching Channel's Empower Platform has the tools you need to get started using video for professional coaching and feedback.

EduMagic
Live from KDP Convo featuring Bobby Yeager

EduMagic

Play Episode Listen Later Nov 10, 2023 8:52


Welcome to another episode of the Edumagic Podcast! In this episode, I sit down with Bobby Yeager from Misericordia University to discuss strategies to help special education majors prepare for their student teaching and field experiences. Bobby shares valuable insights into the importance of collaboration with general education teachers and the use of innovative programs like Mursion to help students gain confidence and practical experience. She also provides tips for working with paraprofessionals, emphasizing the need for open communication and advocacy for all students.

Connecting With Purpose
Can Work Provide Dignity? with Mark Atkinson

Connecting With Purpose

Play Episode Listen Later Aug 29, 2023 29:41


Mark Atkinson's purpose is to make work a source of dignity and self actualization. He's pursued that goal in a wide variety of roles and sectors, now as an entrepreneur and CEO of Mursion, Inc., a VR training platform for professionals to practice and master workplace skills. He's frustrated that we use creature comforts to entrap people in functions that don't elevate them to their full potential. We discussed how supported skill-building, stretch assignments, and rigorous measurement of progress can make work a source of dignity. Additional Resources How Tech Will Help Solve the Human-Skills Shortage by Promoting Empathetic Leadership  Ericsson Fosters Inclusive Behaviors through Immersive, Science-Based Learning Experiences  Four criteria for building skills that support high-performance cultures Meet Learners Where They Are With Personalized Training Does Your Company Make You a Better Person? Learn more about PeopleForward Network

Learning Futures
Selects: AI in Education with Chris Dede (S5E4)

Learning Futures

Play Episode Listen Later Aug 8, 2023 64:19


This Selects episode was originally published on March 28, 2023.  --- Original Show Notes: ---In this episode Punya and Sean discuss some of the highlights captured in a recent interview with Senior Research Fellow from Harvard's Graduate School of Education Dr. Chris Dede and talk about AI and education.Guest Information: Dr. Chris DedeChris Dede is a Senior Research Fellow at Harvard's Graduate School of Education (GSE) who has worked with AI since the 1970s. A former Timothy E. Wirth Professor of Learning Technologies at Harvard GSE, Dede is a Co-Principal Investigator of the NSF-funded National Artificial Intelligence Institute in Adult Learning and Online Education (AI-ALOE).More information on Dr. Chris Dede - visit his Wikipedia page.National AI Institute for Adult Learning and Online Education - https://aialoe.orgLinkedInTwitter @chrs_dedeSilver Lining for Learning - https://silverliningforlearning.orgDr. Melissa WarrMelissa Warr, a graduate of ASU's Learning, Literacies, and Technologies PhD program, is an Assistant Professor of Learning Technology and Education Design at New Mexico State University. Links from the conversation: Learning Futures Collaborative: Future of AI in Education & Diversity, Equity, and InclusionChiang, Ted. (2023, February). ChatGPT Is a Blurry JPEG of the Web. The New Yorker.Hofstadter, Douglas R. (1979). Gödel, Escher, Bach: An Eternal Golden Braid. Basic Books. [openlibrary.org link]Weizenbaum, Joseph. (1966). ELIZA—a computer program for the study of natural language communication between man and machine. Communications of the ACM, 9(1), 36-45. [pdf link]Dreyfus, Hubert (1972). What Computers Can't Do. New York: MIT Press. [archive.org link]Chinese room argument: Searle, John (1980). Minds, Brains, and Programs. The Behavioral and Brain Sciences. [Stanford Encyclopedia of Philosophy link]Quandary GameCicero, Facebook's A.I. “Diplomacy” gameDALL-E 2, AI art platformDieterle, E., Dede, C. & Walker, M. The cyclical ethical effects of using artificial intelligence in education. AI & Soc (2022). https://doi.org/10.1007/s00146-022-01497-wAshok Goel's AI “Jill Watson”, Georgia Tech University [TEDx Talk link]Mursion, workforce immersive learningEthan Mollick's substack, professor at the Wharton School of the University of PennsylvaniaThe Learning Futures Podcast is jointly produced by Enterprise Technology and the Mary Lou Fulton Teachers College at Arizona State University.

Learning Futures
AI in Education with Chris Dede

Learning Futures

Play Episode Listen Later Mar 28, 2023 63:44


In this episode Punya and Sean discuss some of the highlights captured in a recent interview with Senior Research Fellow from Harvard's Graduate School of Education Dr. Chris Dede and talk about AI and education.Guest Information: Dr. Chris DedeChris Dede is a Senior Research Fellow at Harvard's Graduate School of Education (GSE) who has worked with AI since the 1970s. A former Timothy E. Wirth Professor of Learning Technologies at Harvard GSE, Dede is a Co-Principal Investigator of the NSF-funded National Artificial Intelligence Institute in Adult Learning and Online Education (AI-ALOE).More information on Dr. Chris Dede - visit his Wikipedia page.National AI Institute for Adult Learning and Online Education - https://aialoe.orgLinkedInTwitter @chrs_dedeSilver Lining for Learning - https://silverliningforlearning.orgDr. Melissa WarrMelissa Warr, a graduate of ASU's Learning, Literacies, and Technologies PhD program, is an Assistant Professor of Learning Technology and Education Design at New Mexico State University. Links from the conversation: Learning Futures Collaborative: Future of AI in Education & Diversity, Equity, and InclusionChiang, Ted. (2023, February). ChatGPT Is a Blurry JPEG of the Web. The New Yorker. Hofstadter, Douglas R. (1979). Gödel, Escher, Bach: An Eternal Golden Braid. Basic Books. [openlibrary.org link]Weizenbaum, Joseph. (1966). ELIZA—a computer program for the study of natural language communication between man and machine. Communications of the ACM, 9(1), 36-45. [pdf link]Dreyfus, Hubert (1972). What Computers Can't Do. New York: MIT Press. [archive.org link]Chinese room argument: Searle, John (1980). Minds, Brains, and Programs. The Behavioral and Brain Sciences. [Stanford Encyclopedia of Philosophy link]Quandary GameCicero, Facebook's A.I. “Diplomacy” gameDALL-E 2, AI art platformDieterle, E., Dede, C. & Walker, M. The cyclical ethical effects of using artificial intelligence in education. AI & Soc (2022). https://doi.org/10.1007/s00146-022-01497-wAshok Goel's AI “Jill Watson”, Georgia Tech University [TEDx Talk link]Mursion, workforce immersive learningEthan Mollick's substack, professor at the Wharton School of the University of PennsylvaniaThe Learning Futures Podcast is jointly produced by Enterprise Technology and the Mary Lou Fulton Teachers College at Arizona State University.

SaaSholes
Brent Keltner, founder and President Winalytics LLC and author of The Revenue Acceleration Playbook.

SaaSholes

Play Episode Listen Later Feb 16, 2023 52:17


#revenueoperations #revopswithanedge #saas Brent Keltner, Ph.D. is founder and President of Winalytics LLC and author of The Revenue Acceleration Playbook. Brent joins Jason Ferrara, Marcus Cauchi and Pete Jansons on the SAASholes Revenue Operations Podcast to talk Revenue Operations Best Practices Key Moments: 0:00 3:09 Show Start 3:34 Brent Keltner Linkedin Post 4:02 Sales/CS/Marketing are all different animals 4:29 How do you tell someone their baby is ugly 6:00 Do Most CEO's know this but just don't want to deal with it? 6:10 Rule of thirds 6:34 Whats the payoff for org without this strife? 7:04 Gartner Study Lifestyle Personalization 8:25 2 Biggest Blockers 9:34 How can marketing work with customer service, sales and product to create an efficient buyers journey message 10:00 Content and Alignment 10:40 Reference to Bill Mahoney Episode 12:21 ABC Fitness 13:09 Value Plays and Brand Promise 15:37 Ways our brains are wired 16:04 3 Mindset Problems CEO must overcome 16:22 Customer is the source of all truth 16:42 How do you accelerate revenue in a decelerating environment 18:26 Steps to bring buyers in 18:47 Can your buyer see themselves on you website 19:20 Organize your website to personalize to different buyer segments 19:50 What are value plays? 20:09 2023 people are anxious how do you get them to chillax? 21:20 How do you get closer to your customer? 23:14 What is the data we should be getting from current customers? 24:20 Leadership and customer alignment problem 24:50 Customer vs Prospect 25:46 Strategic Customer Service 26:06 Hilary Riley brings in Customer Service to Closing Meetings 26:47 complexity of sales org has exploded 27:45 is it over complicated? 28:40 Up to 30-40 Million Rev CEO Should Own Revenue Responsibility 29:03 Biggest mistake company's make to scale revenue is to hire Chief Revenue Officer 30:00 When does founder stop being responsible for revenue? 32:16 Overcomplicating 33:00 Investors Influence 33:29 What percentage of VS's fail? 34:20 Investors buy predictable revenue streams not people 34:55 Brent Keltners Career Progression Story 36:10 SAASholes Survey 60% company's still have not given out annual quotas 38:00 Why are company's giving out quotas so late every year? 38:20 Salary vs Commissions 38:40 Leadership Sucks 39:35 Goal Posts keep changing 40:07 Company Valuation is more important than people 41:28 Top Performers will always be top performers 43:16 Dirty Secret of Sales Teachings 44:00 BLSA London School Of Economics Study Efficiency Command Control management vs Operational Coaching 46:23 Value of Authentic Conversations 50:00 Inspection is about buyer journey not seller journey Brent Keltner, Ph.D. is founder and President of Winalytics LLC and author of The Revenue Acceleration Playbook. Brent created Winalytics method to help clients reach their top growth potential by shifting from product driven selling to value-driven go-to-market strategies. Brent brings to the role more than a decade of experience as a revenue leader in enterprise to early stage companies and ten years as a Ph.D. social scientist at Stanford and the RAND Corporation. Brent's clients have included Ascend Learning, Credo Reference, DealerRater, Lexmark, Mursion, Ready Education, True Fit, and Verisk Analytics. --- Send in a voice message: https://anchor.fm/saasholes/message Support this podcast: https://anchor.fm/saasholes/support

Other Than Improv
Emotional Intelligence with Joe Llorens

Other Than Improv

Play Episode Listen Later Jan 6, 2023 23:38


Joe Llorens is a simulation specialist for Mursion. He explores empathy, diversity of though and more over video chat as a digital avatar. He created the improvised show Let’s Get Real and is an instructor and improviser in Florida.  

People Analytics
Improving Work Relationships with Online Simulations with Mursion's Sara Bokhari

People Analytics

Play Episode Listen Later Jul 25, 2022 36:06


Sara Bokhari is the Head of People and Culture at Mursion where she established Mursion's first HR function from the ground up, built a team to execute on OKRs and implemented a people-first strategy. Here are a few of the topics we'll discuss on this episode of People Analytics: The most common type of interactions people have in the workplace and how to replicate these online.  How to improve work relationships with online simulations.  How data can be used to understand online interactions.  What people want the most from their workplace.  How to leverage survey data to understand how your staff are feeling.  Issues with automating HR.  How retaining talent differs in different departments.  How to make HR more approachable.  How simulation training can help staff understand Diversity, Equity and Inclusion.  How structure can help organizations implement their values. Resources: Mursion Resources for Humans Amplify Talent StaffGeek Connect with Sara Bokhari:LinkedInConnect with the host: Lindsay Patton on LinkedIn Lindsay Patton by Email

Transformed Sales
Why You Need to Have Authentic Conversations with Customers with Brent Keltner

Transformed Sales

Play Episode Listen Later Apr 20, 2022 32:59 Transcription Available


Get Your https://go.transformedsales.com/p3 (FREE GUIDE) to A Build High-Performance Sales Team Highlights How he became a go-to-market and revenue acceleration leader (02:12) Defining the authentic conversations that you can have with buyers (04:27) Applying the skills he acquired doing qualitative market research to his revenue growth work (06:48) Why you should start with your customer stories before going into your product (09:41) Being a Revenue Officer: Getting the sales team, marketing team, and other team players in alignment (12:09) Shifting your focus away from your product to thinking about your customer's WHY (14:39) The value of ensuring your core goal is to get into your buyer's world (17:53) Pattern recognition: The one thing that he took from his academic training into the corporate realm (22:47) NOBODY cares about your product (28:36) In this episode of the Science of Selling STEM, I will have a value-packed conversation with the Founder and President of https://winalytics.com/ (Winalytics LLC), Brent Keltner, Ph.D. Winalytics is a go-to-market and revenue acceleration consultancy that helps clients reach their top growth potential by shifting from product-driven selling to value-driven go-to-market strategies. Brent is also the author of the forthcoming book https://www.amazon.com/Revenue-Acceleration-Playbook-Authentic-Marketing/dp/1774581019 (“The Revenue Acceleration Playbook: Creating an Authentic Buyer Journey Across Sales, Marketing, and Customer Success”) Brent brings to the role more than a decade of experience as a revenue leader in enterprise to early-stage companies and ten years as a Ph.D. social scientist at Stanford and the RAND Corporation.   His clients have included Ascend Learning, Credo Reference, DealerRater, Lexmark, Mursion, Ready Education, True Fit, and Verisk Analytics. Brent and I will dive into the topic of authentic conversations: what they are, how to spot them, and how they differentiate a business. You will learn what authentic conversations with your customers should look like and how to build and train a sales team that can have these conversations. We will cover all aspects of having authentic conversations with buyers during our discussion.  You'll also learn how to find out if your sales team is currently having authentic conversations, and how authentic conversations can lead to better discovery calls and more sales. If you're looking to differentiate yourself from the competition, having authentic conversations is the way to do it. Listen in to learn more! Quotes “Every phase of the buyer and customer journey starts with your buyer why and then your customer why. Then look at how you can make them more successful. You will grow faster, you will have better buyer and customer relationships, you will like your work more, and you will learn every day” - Brent Keltner “If you wanna capture your customer stories, don't just go and show up with a bunch of random questions. Ask 6 or 8 questions around what you think is your value” - Brent Keltner “Don't start with your product. Start with your customer stories” - Brent Keltner “Shift from thinking about your product and focus more on a story around how a customer used your product” - Brent Keltner “Don't focus on sales skills, focus on sales skills in the context of go-to-market skills because we should all be running authentic conversations at different depths” - Brent Keltner Resources Mentioned: https://www.amazon.com/Revenue-Acceleration-Playbook-Authentic-Marketing/dp/1774581019 (The Revenue Acceleration Playbook By Brent Keltner) Learn More About Brent in the Links Below: LinkedIn - https://www.linkedin.com/in/bkeltner/ (https://www.linkedin.com/in/bkeltner/) Website - https://authenticitywins.com/ (https://AuthenticityWins.com/) Email - BKeltner@Winalytics.com Connect with Wesleyne Greer: Wesleyne's Website - https://transformedsales.com/ Wesleyne on LinkedIn -...

The Feelings Lab
17. The Feelings Lab - Empathy & Augmented Reality w/ Arjun Nagendran

The Feelings Lab

Play Episode Listen Later Mar 22, 2022 62:45


Join Dr. Alan Cowen, CEO of Hume AI, and Arjun Nagedran, Co-Founder & CTO of Mursion, with Matt Forte in our episode on empathy and augmented reality (AR). We discuss how technology is poised to bring more empathy into the world, bridging physical, cultural, and demographic divides. Can augmented reality reveal and help us combat our prejudices? Can it serve as a liaison between people who communicate differently? Learn how companies like Mursion are already using AI-enhanced AR to coach people on how to be more empathic and communicate better in the workplace. The Feelings Lab, presented by Hume AI, explores the frontier of emotion science and its lessons for creating a more empathic future. We'll discover how scientists and technologists are integrating empathy into social media tools, robots, digital art, and more, with the goal of building equity and compassion into these ubiquitous AI systems. Each week, join our panel of expert hosts, and emotionally attuned guests, to learn how empathic technologies are shaping the modern world. Subscribe, and tell a friend to subscribe wherever you get your podcasts! Apple: apple.co/3iaXAO7 Spotify: spoti.fi/3zM0lvh Check us out at: hume.ai LinkedIn: www.linkedin.com/company/hume-ai YouTube: bit.ly/3zS3Ekq If you have any questions you'd like answered in an upcoming episode, feel free to send them to thefeelingslab@hume.ai. About Hume AI: Hume AI is a research lab and technology company. Our mission is to ensure that artificial intelligence is built to serve human goals and emotional well-being.

SaaS Sales Players
A Stanford Ph.D's Approach to Selling & The Value-Driven Growth Methodology with Brent Keltner of Winalytics

SaaS Sales Players

Play Episode Listen Later Feb 14, 2022 45:21


Brent Keltner is the President of Winalytics' and creator of the value-driven growth methodology. Brent has over 10 years of experience as a revenue leader in enterprise to early stage companies and 10 years as a Ph.D. social scientist at Stanford and the RAND Corporation. Brent's clients have included among others AdmitHub, Ascend Learning, Credo Reference, DealerRater, Lexmark, Mursion and True Fit. Connect with Brent on LinkedIn: https://www.linkedin.com/in/bkeltner/ Work with Winalytics: https://info.winalytics.com/free-winalytics-growth-assessment-and-consultation

Higher Education Enrollment Growth Briefing
Are we teaching our students durable skills?

Higher Education Enrollment Growth Briefing

Play Episode Listen Later Jan 17, 2022 0:47


Reported by eCampus News, a new report from Mursion shows that 44 percent of HR professionals would prefer to hire applicants with strong durable skills over hard skills.

American Theatre Artists Online

Ryan Duncan has performed on Broadway in Shrek and Gettin' the Band Back Together (for which he wrote additional material) with Marilu Henner. He has also performed in many Off-Broadway productions including Liberty, The Yellow Brick Road, Nassim, Soul Doctor, and he originated the role of "Juan" in the now international hit, Altar Boyz, for which he earned a Drama League Nomination for Distinguished Performance. He has also appeared at various regional theatres, especially in the DC area, like Ford's Theatre, Signature Theatre and Studio Theatre and he has toured nationally and performed in both film and television. Ryan works for Only Make Believe, a non-profit that provides theatrical experiences to kids in hospitals (for which he's translated shows into Spanish), as well as Mursion, one of the fastest growing American companies, which fosters social skills, diversity, equity, and inclusion, and empathy through online virtual reality. He is in development with the Broadway-aimed shows Distant Thunder, a contemporary Native American musical by Shaun Taylor-Corbett, and Passing Through. Ryan also wrote the twistedly funny holiday musical A Gander Family Christmas

Josh Bersin
PowerSkills In Action: A Conversation With Mursion About Leadership, Practice, Culture, Avatars, And More.

Josh Bersin

Play Episode Listen Later Nov 24, 2021 45:11


How do you develop these essential PowerSkills in business? As I describe in this podcast, there are four methods: traditional instructor-led training, 360-degree assessment and coaching, simulation and real-world experiences, and suggestions and nudges. Mark Atkinson, the CEO of Mursion, a fast-growing provider of Avatar-based simulation training, interviewed me on this topic and we talked about a lot. This is a long podcast but it describes PowerSkills, discusses why experiential learning and practices is important, reviews the Ebbinghouse Forgetting Curve, and discusses the role of the Metaverse in leadership development. It’s a far-reaching conversation and I hope it helps you think through your own PowerSkills (SoftSkills), parenting, how the military teaches important skills, and the role of the Metaverse in leadership development strategies. We also had a long conversation about the need to protect data as we move to more virtual experiences. Additional Resources Let’s Stop Talking About SoftSkills: They’re PowerSkills VR Enters Corporate Learning With A Vengeance: And The Results Are Amazing Leadership In Action: Building A Healthy Organization

Josh Bersin
What Is Meta Anyway? My Thoughts On Facebook's Big Announcement.

Josh Bersin

Play Episode Listen Later Oct 30, 2021 12:49


Facebook’s rebrand to Meta is even bigger than you think. Here are my perspectives on this deal, along with some discussion about Nextdoor, DAOs, STRIVR, Mursion, and why I think Facebook is missing a big opportunity. This is a risky move for the company, and it may take them away from the biggest opportunity they have – fixing the existing business we all know. Interesting Resources The Metaverse Is Mark Zuckerberg’s Escape Hatch (my general thinking) What The Metaverse Could Be (A positive view from VR fans) Meta the Name (good business perspective) Definitions of Meta Making or showing awareness of reference to oneself or to the activity that is taking place, especially in an ironic or comic way. One definition of this Greek word is transcending or going above and beyond. In the computer field, it defines things that embrace more than usual. For example, a metafile contains all types of data. Meta-data describes other data. See metafile, metadata, and meta tag. Going beyond or higher, transcending. Metalinguistics, metacriticism.

The EdUp Experience
329: Simulation Training - with Mark Atkinson, CEO, Mursion

The EdUp Experience

Play Episode Listen Later Oct 19, 2021 43:28


We welcome YOU back to America's leading higher education podcast, The EdUp Experience! In this episode, YOUR guest is Mark Atkinson, CEO at Mursion! YOUR special co-host is Dr. Michelle Cantu-Wilson, YOUR guest is Dr. Joe Sallustio, & YOUR sponsor is Claremont Lincoln University! Joe & Michelle talk with Mark about the innovation Mursion is bringing to the marketplace. “To push the boundaries upward, to inspire students to reach their highest potential. From mastering instructional moves, to fostering social emotional learning, educators are among the earliest pioneers in the use of virtual reality & simulation training”. Find out how VR & simulation training can change how we learn in this episode! Mark Atkinson is responsible for Mursion's long-term strategic plan, capital requirements and key leadership positions. Mark has spent the last twenty years building technology ventures that support human capital development in K-12 education and corporate learning. Mark founded TeachForward, LLC a full service educational consulting firm with a proprietary web platform that delivers custom-developed, performance assessments to K-12 educators. Before working in education, Mark served as Senior Producer and Manager of New Markets for CBS News Productions, and was an Emmy award winning Producer for Peter Jennings Reporting, ABC News, where he produced a series of network specials on U.S. foreign policy. Mr. Atkinson is a graduate of Yale College. Thank YOU so much for tuning in. Join us on the next episode for YOUR time to EdUp! Connect with YOUR EdUp Team - Elvin Freytes & Dr. Joe Sallustio ● Learn what others are saying about their EdUp experience! ● Join YOUR EdUp community at The EdUp Experience! ● YOU can follow us on Facebook | Instagram | LinkedIn | Twitter | YouTube Thank YOU for listening! We make education YOUR business!

AllVoices, Reimagining Company Culture
Committing to Underrepresented Pipelines with Sara Bokhari, Head of People & Culture at Mursion

AllVoices, Reimagining Company Culture

Play Episode Listen Later Sep 27, 2021 35:15


Welcome to Reimagining Company Culture, a series discussing emerging trends and priorities shaping the future of workplace culture and employee wellbeing. We highlight thought leaders who are constantly evolving their strategy and can provide insight to folks about how to address new business challenges.  AllVoices is on a mission to create safe, happy, and healthy workplaces for all, and we're excited to learn from experts who share our mission.In this episode of Reimagining Company Culture, we're chatting with Sara Bokhari, Head of People & Culture at Mursion.  Within her role, Sara champions Mursion's culture and leads efforts in finding, developing, motivating, and retaining Mursion's talented workforce.About AllVoicesIn today's workforce, people often don't feel empowered to speak up and voice their opinions about workplace issues, including harassment, bias, and other culture issues. This prevents company leadership from making necessary changes, and prevents people from feeling fulfilled, recognized, and included at work. At AllVoices, we want to change that by providing a completely safe, anonymous way for people to report issues directly to company leaders. This allows company leadership real transparency into what's happening in their companies—and the motivation to address issues quickly. Our goal is to help create safer, more inclusive companies.To learn more about AllVoices visit us at www.allvoices.co!

Adrian Swinscoe's RARE Business Podcast
The top frustrations of customers and agents are the same - Interview with Jeff Nicholson of Pega

Adrian Swinscoe's RARE Business Podcast

Play Episode Listen Later Sep 1, 2021 50:39


Today's interview is with Jeff Nicholson, Global Leader, CRM Strategy for Pega, where he heads up the company's CRM market strategy and vision worldwide. Jeff joins me today to talk about their recently released new piece of research: Resolution revolution: Customer service insights report, what we can learn from it, what we should be focusing on, agent experience, the emerging landscape of customer service and sine waves! This interview follows on from my recent interview – What do immersive VR, empathetic interactions and stand out customer service have in common? – Interview with Monika Jo of Mursion — and is number 401 in the series of interviews with authors and business leaders that are doing great things, providing valuable insights, helping businesses innovate and delivering great service and experience to both their customers and their employees.

Adrian Swinscoe's RARE Business Podcast
What do immersive VR, empathetic interactions and stand out customer service have in common? - Interview with Monika Jo of Mursion

Adrian Swinscoe's RARE Business Podcast

Play Episode Listen Later Aug 24, 2021 53:20


Today's interview is with Monika Jo, Director Of Communications at Mursion, a virtual reality platform for professionals to practice and master the complex interpersonal skills necessary to be effective in their roles. This blend of technology and human performance creates a highly realistic training environment that mimics the real-world challenges employees face every day. Monika joins me today to talk about the report that they recently published (The Human Edge in an AI World), what we can learn from it, the importance of EQ, building an empathetic musculature and what Mursion do to try help organisations and individuals get better at being more empathetic in their interactions with customers. This interview follows on from my recent interview – Pink Goldfish, standing out, portmanteaus and wabi-sabi – Interview with Stan Phelps and Dave Rendall — and is number 400 in the series of interviews with authors and business leaders that are doing great things, providing valuable insights, helping businesses innovate and delivering great service and experience to both their customers and their employees.

EdTech Today
How the Experiential World Will Meet the Workplace

EdTech Today

Play Episode Listen Later Aug 13, 2021 13:01


This week Kevin Hogan and the EdTech Today show went on the road to the ASU+GSV Summit in San Diego. Hogan used the opportunity to sit down with the biggest leaders in EdTech to discuss what they have learned from the successes and failures of remote learning and more importantly the lessons we can take away to improve the technology instead of backing away from it as we exit the pandemic.The CEO of Mursion, Mark Atkinson, sits down with Hogan to discuss how the company is imagining a new era in which all people have equal access to the future.Mursion has been recognized at the summit as being a transformative figure in taking AR and VR into the work place and set a new standard for job training.

RecruitingDaily Podcast with William Tincup
Mursion - The Unintended Impact of Remote Work on Critical Communication with Mark Atkinson

RecruitingDaily Podcast with William Tincup

Play Episode Listen Later May 14, 2021 32:29 Transcription Available


On today's show, we have Mark Atkinson here from Mursion. We have a topic that I've been wanting to talk about for a long time, the unintended impact of remote work on critical communication. Intended, unintended, foreseen and unforeseen.We talk about how Mursion helps teach people how to have difficult conversations through simulation. Or, as Mark calls it, "to sort of get the jiggles out of those really challenging conversations that we often get wrong because emotion gets in front of our brain."

The Learning Geeks
S3 E02: Immersive Practice in Virtual Worlds (feat. Carrie Straub, PhD)

The Learning Geeks

Play Episode Listen Later Aug 10, 2020 30:56


Covid-19 has disrupted traditional modes of safe practice, but the advances in virtual reality and simulations are making it possible to provide memorable and impactful learning through practice. In this episode, Carrie Straub, Executive Director: Educational Programs and Research at Mursion, joins the Learning Geeks to discuss the advances in immersive, virtual practice. With Carrie's immense experience on helping others authentically practice interpersonal skills, she shares why it's important to create psychologically safe environments, how AI could play a role in the future, and why authentic, safe practice is essential for today's most important issues (e.g. racial inequalities, unconscious bias).CONNECT WITH USIf you have any feedback or want to join in on the conversation, connect with us via LinkedIN, Twitter (@bobbyhollywood), or email our show at learninggeekspod@gmail.com. RESOURCESStanford Virtual Human Interaction Lab (Publications) – https://vhil.stanford.edu/pubs/Diamond Age – by Neal Stephenson DISCLAIMERAll thoughts and views are of our own.AUDIO CREDIT"Seagulls Stop it Now" by Bad Lip Reading. Check them out at https://www.youtube.com/user/BadLipReading