HCMx Radio

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HCMx Radio is the only podcast in the human capital management arena that features current market research and industry leaders that are driving innovation, modeling business success and enabling competitive performance into each episode. This podcast is produced by independent HCM research and anal…

Rachel Cooke


    • Jun 3, 2025 LATEST EPISODE
    • monthly NEW EPISODES
    • 33m AVG DURATION
    • 223 EPISODES


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    Latest episodes from HCMx Radio

    Episode 296: Scaling Skills for the Future: How AI and Simulation Are Transforming Workplace Learning

    Play Episode Listen Later Jun 3, 2025 24:15


    In this Brandon Hall Group™ Excellence at Work Podcast, Rachel Cooke, Chief Executive Officer of Brandon Hall Group, engages in an insightful conversation with Mark Atkinson, CEO of Mursion, exploring how organizations can leverage AI-powered simulations and immersive learning technologies to scale skills development across the enterprise. The discussion examines the evolution from traditional upskilling approaches to personalized, simulation-based learning that enables employees to practice critical skills in psychologically safe environments while delivering measurable business impact.

    Episode 295: Content, Coaching, and Connection: Scaling Leadership Development

    Play Episode Listen Later May 5, 2025 31:11


    In this Brandon Hall Group™ Excellence at Work Podcast, Rachel Cooke, COO and podcast host, engages in an insightful conversation with Neena Newberry, CEO of Newberry Solutions and founder of NewLens. They explore how organizations can develop effective leaders through coaching and leadership development programs while navigating today's rapid workplace changes. The discussion examines how learning professionals can move beyond content consumption to create meaningful connections and coaching cultures that drive measurable leadership impact.

    Episode 294: Beyond Metrics: Unlocking Performance through Value-Led Learning

    Play Episode Listen Later Mar 28, 2025 30:34


    In this Brandon Hall Group™ Excellence at Work Podcast, Rachel Cooke, COO and podcast host, engages in an insightful conversation with Melissa Kruminas, Lead of Customer Education and Talent Development at Docebo. They explore how organizations can create value-led learning supported by organizational development. The discussion examines how learning professionals can shift from consumption-focused metrics to becoming true performance partners who drive measurable business outcomes while navigating rapid technological changes and multi-generational workplaces.

    Episode 293: Mentorship Matters: How Strategic Coaching Transforms Leadership

    Play Episode Listen Later Mar 12, 2025 41:13


    In this Brandon Hall Group™ Excellence at Work Podcast, Rachel Cooke, Chief Operating Officer, engages in an insightful conversation with Jodi Petersen, VP of Customer Experience at Chronus, exploring the critical role of strategic mentoring in leadership development and how organizations can prepare for unique challenges in 2025. The discussion examines how companies can leverage mentorship programs to build resilience, foster retention, and create effective leadership pipelines while navigating unprecedented workforce changes and technological disruption.

    Episode 292: The Learning Revolution: How Top Organizations Build Functional Leadership Excellence

    Play Episode Listen Later Mar 6, 2025 32:28


    In this Brandon Hall Group™ Excellence at Work Podcast, Rachel Cooke, Chief Operating Officer, engages in an insightful conversation with Devin Bigoness, Chief Client Officer from Executive Education and Lifelong Learning at Darden UVA, exploring the critical role of functional leadership development in preparing organizations for future success. The discussion examines how leaders can develop both technical depth and strategic breadth while navigating rapid organizational change and technological disruption.

    Episode 291: The Future of Leadership: Simulation, Skills, and Organizational Transformation

    Play Episode Listen Later Feb 19, 2025 34:37


    In this Brandon Hall Group™ Excellence at Work Podcast, Rachel Cooke, Chief Operating Officer, engages in an insightful conversation with Mark Atkinson, Founder and CEO of Mursion, exploring how organizations can leverage immersive learning and simulation technologies to drive leadership development and organizational transformation. The discussion examines the evolution of learning approaches, from traditional video-based training to AI-supported simulations, while focusing on cultivating inclusive leadership and driving meaningful behavioral change.

    Episode 290: Beyond Skills to Capacity: The True Power of Executive Coaching

    Play Episode Listen Later Feb 12, 2025 26:48


    In this Brandon Hall Group™ Excellence at Work Podcast, Michael Rochelle, Chief Strategy Officer and Principal Analyst, engages in an insightful conversation with Pamela Fuller, Vice President at BTS and Head of their Executive Coaching Center of Excellence, exploring how organizations can leverage professional coaching to drive leadership development and behavioral change. The discussion examines the evolution of coaching approaches, from traditional executive coaching to AI-supported solutions, while focusing on measuring impact and ensuring return on investment.

    Episode 289: Driving Retention & ROI: The Power of Management Pathways

    Play Episode Listen Later Feb 4, 2025 30:32


    In this Brandon Hall Group™ Excellence at Work Podcast, Rachel Cooke, Host of Excellence at Work and COO, engages in an insightful conversation with Anne Trumbore, Chief Digital Learning Officer at Sands Institute for Lifelong Learning at Darden Education, exploring how organizations can drive retention and ROI through strategic management pathways. The discussion examines innovative approaches to identifying hidden talent, developing future leaders, and adapting to longer working lives.

    Excellence at Work Episode 287: From Chaos to Impact: Revolutionizing Learning Across a Global Workforce

    Play Episode Listen Later Jan 23, 2025 25:04


    In this Brandon Hall Group™ Excellence at Work Podcast, Michael Rochelle, Chief Strategy Officer of Brandon Hall Group, engages in an insightful conversation with Jill Stefaniak, Chief Learning Officer at Litmos, exploring the evolving landscape of workplace learning and development. The discussion delves into critical challenges facing L&D professionals and innovative solutions for creating impactful learning experiences across diverse workforces.

    Episode 286: Lifelong Learning: Reshaping Talent Development

    Play Episode Listen Later Jan 10, 2025 46:24


    In this Brandon Hall Group™ Excellence at Work Podcast, Rachel Cooke, CEO of Brandon Hall Group, discusses with Ashley Williams, CEO and CLO of Darden Executive Education and Lifelong Learning at UVA Darden Institute for Lifelong Learning, how organizations can adapt their approach to talent development in an era of rapid change and longer careers.

    Episode 285: Building Corporate Athletes: Inside Estée Lauder's Award-Winning Development Program

    Play Episode Listen Later Dec 18, 2024 48:00


    In this Brandon Hall Group™ Excellence at Work Podcast, Rachel Cooke, COO of Brandon Hall Group, discusses with Todd Smith, Executive Director of Enterprise Learning and Development at Estée Lauder Companies, and Dr. Lauren Hodges, Founder of Performance on Purpose, how organizations can create comprehensive wellness programs that enhance both personal and professional performance. The conversation explores Estée Lauder's award-winning Enterprise Athlete program, representing an innovative approach to employee wellbeing and development.

    Episode 284: Leadership Excellence in Action: How WESCO Built a Global Development Plan from Scratch

    Play Episode Listen Later Dec 14, 2024 40:51


    This insightful conversation provides practical insights into creating and scaling effective leadership development programs in a global organization, highlighting the importance of executive sponsorship, participant feedback, and continuous innovation in learning delivery.

    Episode 283: Optimizing Learning Tech Ecosystems: Navigating Challenges and Future Trends

    Play Episode Listen Later Dec 10, 2024 33:26


    In this Brandon Hall Group™ Excellence at Work Podcast, Rachel Cooke, CEO of Brandon Hall Group, discusses with Todd Miller, Chief Technology Officer of AllenComm, how organizations can optimize their learning technology ecosystems and prepare for future innovations. With over 33 years of experience leading technical innovations at AllenComm, Miller shares valuable insights on current challenges and emerging opportunities in corporate learning technologies.

    Episode 282: Leadership Development Reimagined: How AI Is Transforming Role-Play and Case Studies

    Play Episode Listen Later Dec 9, 2024 26:07


    In this Brandon Hall Group™ Excellence at Work Podcast, Michael Rochelle, Chief Strategy Officer of Brandon Hall Group, sits down with Luke Owings, VP of Product at Abilitie, to explore how AI is transforming leadership development through innovative experiential learning approaches. The conversation examines the evolution of traditional training methods and how AI-enabled solutions are creating more engaging and effective learning experiences.

    Episode 281: From Traditional to AI-Powered Sales Coaching: The Verity Success Story

    Play Episode Listen Later Dec 6, 2024 31:23


    In this Brandon Hall Group™ Excellence at Work Podcast, Mike Cooke, CEO of Brandon Hall Group, sits down with Bowen Moody, CEO of Verity, a BTS company, to explore how AI is revolutionizing sales coaching and training reinforcement. The conversation delves into the challenges of traditional sales coaching and how AI-powered solutions are addressing these long-standing issues.

    Episode 280: Extended Enterprise Learning: Beyond Traditional Corporate Training

    Play Episode Listen Later Nov 20, 2024 31:34


    Today's business landscape demands training solutions that extend beyond internal employees. In this Brandon Hall Group™ Excellence at Work Podcast, Michael Rochelle sits down with Jeff Walter, CEO of LatitudeLearning, and David Proegler, VP of Product Management and Business Development at LatitudeLearning, to explore the complexities and opportunities of Extended Enterprise Learning.

    Episode 279: From Learning to Earning: The Business Impact Revolution in L&D

    Play Episode Listen Later Nov 1, 2024 40:48


    Today's learning and development (L&D) professionals are facing a paradigm shift. Gone are the days when simply providing training was enough. Now, there's a growing demand to demonstrate tangible business results from L&D initiatives. In this Brandon Hall Group™ Excellence at Work Podcast, COO Rachel Cooke sits down with Bob Gerard, a 35-year industry expert and Director of Accenture's Learning Ingenuity team, to explore this trend and its implications for the future of L&D.

    Episode 278: The L&D Landscape- Navigating Challenges and Opportunities

    Play Episode Listen Later Oct 16, 2024 28:49


    Today's learning and development (L&D) professionals face myriad challenges. From economic uncertainties to skill gaps and the integration of AI, the L&D landscape is in constant flux. In this Brandon Hall Group™ Excellence at Work Podcast, COO Rachel Cooke sits down with Kimberly Williams, CEO of Absorb Software to gain insights into these challenges and how L&D teams can navigate them successfully by helping to elevate the role of learning through a strategic learning system.

    Episode 277: The Changing Face of Change: Navigating Transformation in the Age of AI

    Play Episode Listen Later Aug 22, 2024 34:18


    In this episode of the Brandon Hall Group™ Excellence at Work podcast with Kevin Bronk, Vice President, Change & Transformation, BTS; Kendra Okposo, Director of Change & Transformation and DEI at BTS; and Brandon Hall Group™ COO Rachel Cooke delve into the complexities of change in the modern business environment, exploring the strategies and mindsets required to lead successful transformations at speed and scale.

    On Demand Webinar: Buyer Decision-making: What You Don't Know Is Costing You Winnable Deals

    Play Episode Listen Later Aug 16, 2024 40:32


    Learning providers have a massive blind spot. Our experience leading evaluations and selections worldwide, combined with our extensive coverage of providers and buyers, bring us to the conclusion that learning providers have a massive blind spot. We're seeing a disturbing trend in the marketplace — buyers are fed up and providers don't know why. This knowledge gap is killing otherwise winnable deals.

    Episode 276: Building a Global 'Verizon Family' in the Face of Challenges

    Play Episode Listen Later Aug 16, 2024 25:24


    In this episode of the Brandon Hall Group™ Excellence at Work podcast, Lou Tedrick, Vice President of Global Learning and Development at Verizon, shares how Verizon successfully navigated this shift, transforming from a San Francisco-based office culture to a remote-first organization spanning 27 U.S. states and seven countries.

    Episode 275: Navigating The Integration Of AI In The Workplace

    Play Episode Listen Later Jun 3, 2024 37:47


    The increasing presence of artificial intelligence (AI) in the workplace has sparked important conversations about its impact on human relationships, collaboration and the future of work. In this Excellence at Work podcast, Brandon Hall Group™ CEO Mike Cooke and Dr. Ashwin Mehta delved into several key topics surrounding the integration of AI in professional settings.

    Episode 274: Exploring the Impact of AI on Learning and Development with CYPHER Learning

    Play Episode Listen Later May 17, 2024 29:21


    Tune in to the insightful conversation between John Kannapell, President of CYPHER Learning, and Graham Glass, CEO of CYPHER Learning, as they discuss AI's impact on the learning and development landscape.

    Episode 273: Level Up Your Leadership: AllenComm's Cutting-Edge Approach to Transformative Learning

    Play Episode Listen Later May 3, 2024 26:28


    Effective leadership is the cornerstone of success. However, traditional leadership development programs often fall short, failing to equip leaders with the essential skills and capabilities required to navigate complex challenges and drive organizational transformation. In this insightful episode of the Excellence at Work Podcast, hosted by Rachel Cooke, Chief Operating Officer and Principal HCM Analyst at Brandon Hall Group™, we delve into AllenComm's innovative approach to designing transformative leadership learning experiences. Joining us is Anna Sargsyan, AllenComm's Chief Learning Officer, who brings over 25 years of expertise in instructional design, team leadership and strategic direction within the organization.

    Episode 272: Exploring the Future of Generative AI in Learning

    Play Episode Listen Later Apr 29, 2024 26:01


    In this thought-provoking podcast interview, Michael Rochelle, Chief Strategy Officer at Brandon Hall Group™, engages in a discussion with Graham Glass, CEO and founder of CYPHER Learning, about the potential of Generative AI (GenAI) in transforming the Learning and Development landscape. The conversation delved into the benefits, challenges and future prospects of leveraging GenAI for course creation and beyond. Rochelle and Glass explored several key aspects of GenAI's impact on learning, including: ·      The potential for GenAI to significantly reduce the time and effort required to create engaging and effective educational content. ·      The importance of striking a balance between the capabilities of AI and the essential role of human expertise in the course creation process. ·      The ability of CYPHER Learning's platform, Cypher Copilot, to generate courses using both public domain information and private data, while ensuring privacy and avoiding copyright infringement. ·      The value of GenAI for L&D departments seeking to accelerate course delivery, update content regularly and develop specialized compliance courses. ·      The future possibilities of using GenAI to construct entire learning programs and pathways, extending its application beyond individual course creation.  

    Episode 271: 8 Strategies to Connect Your Remote Organization

    Play Episode Listen Later Apr 29, 2024 38:06


    Join Drew Remiker, Sr. Director of Strategic Services at NovoEd, where he'll share how the pandemic altered NovoEd from a San Francisco-based office culture to a remote culture spanning 27 U.S. states and seven countries.  Topics include: How to create virtual “water cooler” spaces Celebrating diversity through education and cultural events Strategies for improved intra- and inter-team collaboration Manifesting trust, diversity, team, and innovation as values in your organization

    Episode 270: Are Your Employees Actually Learning Anything? Lessons from Experts

    Play Episode Listen Later Apr 22, 2024 31:57


    Join Michael Rochelle, Chief Strategy Officer and Principal Analyst at Brandon Hall Group™, sat down with Jeff Walter, CEO of LatitudeLearning, and David Proegler, Senior Managing Principal at LattitudeLearning, for a candid Roundtable discussion on this very topic. They dove into the persistent disconnect between simply delivering training and actually facilitating meaningful learning.

    Episode 269: Reskilling & Upskilling CX Teams: A Vital Role

    Play Episode Listen Later Mar 29, 2024 22:00


    Watch this interview as Jen Jackson, SVP of Customer Service at Litmos, and Michael Rochelle, Chief Strategy Officer and Principal Analyst at Brandon Hall Group™, discuss the pivotal role that reskilling and upskilling plays in building the best customer experience teams.

    Episode 268: The Need for a Revolution in Leadership Development

    Play Episode Listen Later Mar 28, 2024 37:09


    The world of work has undergone massive shifts in recent decades, yet many organizations still rely on outdated leadership development approaches from the 1950s. According to research by McKinsey, only 11% of executives strongly believe their leadership programs are successful. Similarly, estimates suggest a mere 10% of the $60 billion spent annually on leadership training generates concrete results.  These dismal numbers stem from an overreliance on skill-based training that fails to address the increasing complexity and context-driven nature of modern leadership. As Lori Mazan, co-founder and president of Sounding Board, explains in the latest Brandon Hall Group™ Excellence at Work podcast interview with Rachel Cooke, COO and Principal HCM Analyst at Brandon Hall Group™, leadership is just as complex and can be life and death. The whole of employee development, including leader development, is built on this training model. We still constantly talk about upskilling and reskilling, and there is a need for this. But this is only the most basic.

    Excellence At Work Episode 266: Engaging Learners With Docebo- The Future Of Learning Platforms

    Play Episode Listen Later Mar 17, 2024 31:34


    Speakers: Andrea Sampson, Vice President, Brand & Solutions Marketing, Docebo; Jay Kolbenson, Product Marketing Manager, Docebo; Vince De Freitas, Product Marketing Content & AI Products, Docebo; Kristy Holmes, Product Marketing Manager, Docebo, and Raísa Holmo, Product Marketing Manager, Docebo.

    Episode 267: Elevating HR- Harnessing GenAI for Employee Experience

    Play Episode Listen Later Mar 13, 2024 38:15


    Speakers: Darryl Wilson, Vice President, Kyndryl Consultant; Risham Sahni, (CIO team) Lead, Application Architecture, Kyndryl.

    Episode 265: Implementing AI in Learning - 3 Steps to Prep

    Play Episode Listen Later Mar 1, 2024 24:59


    Speakers: Bob Szostak, Director of Customer Solutions, VPS; Steve Thompson, Director of New Business Development, EMEA, VPS; Talat Riaz, Learning and Engagement Consultant, VPS; and David Spano, Senior Lead Software Engineer, VPS

    Episode 264: Value of Combining Content and Tech through One Provider — Advantages of One-Stop

    Play Episode Listen Later Feb 23, 2024 26:33


    Speaker: Tommy Richardson, Chief Product & Technology Officer, Litmos

    Episode 263: Creating High-Impact, High-Performance Learning Solutions with AI

    Play Episode Listen Later Jan 22, 2024 27:49


    Guest: Nolan Hout, Senior Vice President, Infopro Learning

    Excellence at Work Episode 262: AI's Role in Skills Development & Personalized Learning with Docebo

    Play Episode Listen Later Jan 19, 2024 18:51


    Speaker: Maija Mickols, AI Product Manager, Docebo

    Episode 260: Making the Most of Personalized Learning with Skills Development and AI

    Play Episode Listen Later Jan 15, 2024 23:10


    Speaker: Christoph Küffer, Director of Skills, Learning Pool

    Episode 259: Modernization Isn't Magic: A Frank Discussion on Modernizing Learning

    Play Episode Listen Later Jan 11, 2024 25:43


    Speakers: Dr. Anthony W. Gagliardo, Vice President of Nuclear, Technical & Enterprise Learning at Xcel Energy; and Bob Szostak, Director of Customer Solutions, VPS

    Episode 258: Transforming Tomorrow: Kyndryl's Journey In AI And ML For Elevating Employee Experiences

    Play Episode Listen Later Jan 5, 2024 30:40


    Speakers: Ivan Dopplé, Kyndryl Senior VP and Global Leader of Digital Workplace Services; and Maryjo Charbonnier, Chief Human Resources Officer of Kyndryl

    Episode 257: Navigating Success in a Disengaged World – Strategies to Equip Leaders and Teams

    Play Episode Listen Later Dec 7, 2023 31:02


    Speaker: Niko Drakoulis, Founder and CEO, SurePeople

    Episode 256: 2023 Unveiled- A Year in Review

    Play Episode Listen Later Dec 4, 2023 44:29


    Guests: Bob Szostak- Director of Customer Solutions, Vertex and Steve Thompson- Director, New Business Development EMEA, Vertex

    Episode 255: Smart L&D Staffing- The Future of Workforce Flexibility

    Play Episode Listen Later Nov 28, 2023 26:50


    Speaker: Ron Zamir, CEO of AllenComm Speaker: Lauren Prisco, Director of AllenComm's Smart L&D Staffing solution

    Episode 254: Learn How to Navigate Organizational Success with BTS

    Play Episode Listen Later Nov 15, 2023 34:22


    Speaker: Lynn Collins, Head of North America Assessment at BTS Speaker: Brad Chambers, Head of Talent Acquisition Solutions at BTS.

    Episode 253: Unlocking the Culture Conundrum: Leadership, Psychological Safety, and More

    Play Episode Listen Later Nov 6, 2023 28:12


    Speaker: Alex Draper, Founder and CEO of DX Learning

    Episode 251: How To Scale A Culture Of Personalized Learning And Practices

    Play Episode Listen Later Oct 6, 2023 30:07


    Speaker: Andrew Burns, Vice President at BTS Andrew Burns is a Vice President at BTS responsible for partnering with clients to accelerate strategy alignment and culture change initiatives. His work spans the employee lifecycle, from developing assessment centers for hiring and leader development to defining what great leadership looks like within an organization's unique context. Andrew has extensive experience working in industries ranging from Aerospace to Oil and Gas, Utilities, and Software. Host: Rachel Cooke, Brandon Hall Group™ Rachel Cooke is Brandon Hall Group's Chief Operating Officer and Principal HCM Analyst. She is responsible for business operations, including client and member advisory services, marketing design, annual awards programs, conferences and the company's project management functions. She also leads Advancing Women in the Workplace and Diversity, Equity and Inclusion initiatives, research and events. Rachel worked in the HCM research industry for 20+ years and held several key management and executive positions within the Talent and Learning Research, and Performance Improvement industries.

    Episode 250: Learning with Purpose: Unleashing Talent Through Coaching

    Play Episode Listen Later Sep 19, 2023 27:08


    Guest:  Lefteris Ntouanoglou, President and CEO, Schoox 

    Episode 249: How to Embrace Hands-on Learning for Vital Skills Ahead

    Play Episode Listen Later Aug 23, 2023 0:26


    Guest: Sarah Danzl serves as Chief Marketing Officer, focused on the global marketing and go-to-market strategies for Skillable.

    Episode 248: The Impact of Measurement of Learning for the Extended Enterprise

    Play Episode Listen Later Jul 18, 2023 22:22


    Guest: David Proegler, Senior Managing Principal and LatitudeLearning Product Manager

    learning measurement extended enterprise
    Episode 247: Why Everything You Know About Engagement Is Wrong

    Play Episode Listen Later Jul 11, 2023 31:29


    Guest: Dan Harrison Ph.D, Founder and CEO, Harrison Assessments 

    Episode 245: Rapid eLearning – The Game Changer in Corporate Training

    Play Episode Listen Later May 23, 2023 20:09


    Speaker: Shalini Merugu, Director of Learning Solutions at CommLab India

    Episode 244: How L&D and Business Align to Conquer the Future of Work

    Play Episode Listen Later May 8, 2023 27:17


    Speaker: Shalini Merugu, Director of Learning Solutions at CommLab India

    Episode 243: What's Trending in the World of Talent, Learning, and Leadership?

    Play Episode Listen Later Mar 13, 2023 28:48


    Speaker: Stephanie Peskett, Senior VP and Partner at BTS

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