Podcasts about player support

  • 17PODCASTS
  • 42EPISODES
  • 50mAVG DURATION
  • 1MONTHLY NEW EPISODE
  • Mar 3, 2025LATEST

POPULARITY

20172018201920202021202220232024

Related Topics:

madi

Best podcasts about player support

Latest podcast episodes about player support

Two Titans And A Hunter: A Destiny 2 Podcast
Ep.318 - You've Heard Of Damage Over Time, This Is Persistence Over Time

Two Titans And A Hunter: A Destiny 2 Podcast

Play Episode Listen Later Mar 3, 2025 99:45


Join us this week as chat about Trials of Osiris, Doubles Clash, and the Moments of Triumph 2024, with an in depth look at what to expect from this years event. Plus we go over all the latest Destiny 2 news and information, with the Peroty's Player Support, Respawn's Report Round-Up and diving into the weekly update, This Week at Bungie for February 27th 2025. There may also be some top tips and videos in our show notes we recommend you check out this week. 00:00:00 – Opening 00:01:27 - Respawn Has Issues & Trials Talk 00:06:44 - What We've Been Doing In Destiny This Week 00:14:22 - Clocks 00:17:43 - Rotations 00:20:14 - Barrow Mission Confusion 00:22:28 - Respawn Clean's His Vault 00:23:54 - Banner Talk 00:27:25 - This Week In Destiny: Heresy Week 5 Rotations 00:34:22 - This Week at Bungie: February 27th 2025 00:35:54 - Heresy Livestream Information 00:37:34 - Moments Of Triumph 2024 Information 00:50:47 - Trials Is Back, Better Than Ever 00:59:46 - Crimson, I Mean Doubles Clash Is Back 01:01:59 - Sundered Doctrine Dungeon Showmatch Is Over 01:03:24 - D2 Fashion Favourites 01:04:00 - Peroty's Player Support 01:07:45 - Respawn Sundered Weapons Squirrel Moment 01:15:26 - Peroty's Player Support Continued 01:16:49 - Patch 8.2.0.2 Information 01:23:24 - Art & Movies Of The Week 01:23:54 - Drestiny Brey.Tech Information 01:25:51 - Respawn Report Round-Up 01:33:54 - Tips, Tricks & Guides & Builds 01:36:48 - Patreon Thanks & End of the Show 01:39:46 - End Two Titans and a Hunter YouTube Channel Two Titans and a Hunter Twitch Two Titans and a Hunter Discord Two Titans and a Hunter - Patreon Two Titans and a Hunter Ko-Fi The100 io – GH/GD/2TAAH Group Email: twotitansandahunter@hotmail.com Two Titans and a Hunter Twitter Two Titans and a Hunter – Facebook Artwork by @Nitedemon Xbox Live: Nitedemon, Peroty, Not Arf & No1RespawnsInRL End credits theme song by Elsewhere - YouTube Channel Plus as always, thank you to Alexander at Orange Free Sounds & www.freesound.org for all the sound effects used in our podcast.  Required Stuff: Bungie - This Week at Bungie February 27th 2025 Bungie - Update 8.2.0.2 Fallout Plays - This Weapon Perk Got Insanely Powerful In Heresy SneakyBeaver - Anyone Can Solo Flawless Sundered Doctorine: Titan Version SneakyBeaver - Anyone Can Solo Flawless Sundered Doctorine: Warlock Version Version Cheese Forever - How To Instant Kill The Final Boss: Sundered Doctrine Esoterickk - YouTube Channel Twitch - GuardianDownBot Raid Checkpoints Twitch - IceBreakerCatty. Pluderthabooty Channel Mactics Channel Engram.Blue Link

Two Titans And A Hunter: A Destiny 2 Podcast
Ep.316 - Episode Heresy, Just Keeps Getting Better

Two Titans And A Hunter: A Destiny 2 Podcast

Play Episode Listen Later Feb 17, 2025 94:56


Join us this week as we discuss the new Barrow-Dyad exotic mission, the exciting changes to Trials of Osiris and the return of Iron Banner. We go over the recent Update 8.2.0.1 and all the know issues affecting the game. We take a look at the latest This Week at Bungie for February 13th 2025 and go over a few weapon rolls we're looking for. Plus a few recommendations for what to watch over on YouTube. 00:00:00 – Opening 00:01:16 - Arc Titan's Are Cooking 00:08:02 - Barrow Dyad Exotic Mission Discussion 00:20:10 - Checkpoint Bot 00:22:40 - Respawn's Dungeon Lore (Sort Of) 00:24:41 - Cadence of Events 00:27:24 - Trials This Week 00:28:35 - Iron Banner Is Back! 00:35:59 - Backfang Glaive 00:41:16 - This Week In Destiny: Heresy Week 3 Rotations 00:48:47 - Update 8.2.0.1 Information 00:52:59 - This Week at Bungie: February 13th 2025 00:58:11 - Bungie.net Update 00:59:16 - Love Is In The Air 01:04:02 - Bungie Rewards 01:08:42 - D2 Fashion Feedback 01:14:41 - Black History Month & Game 2 Give 01:15:47 - Peroty's Player Support with Nitedemon 01:20:48 - End of TWAB & Respawn Report Round-Up 01:27:34 - Tips, Tricks & Guides & Builds 01:30:52 - Patreon Thanks & End of the Show 01:34:57 - End Two Titans and a Hunter YouTube Channel Two Titans and a Hunter Twitch Two Titans and a Hunter Discord Two Titans and a Hunter - Patreon Two Titans and a Hunter Ko-Fi The100 io – GH/GD/2TAAH Group Email: twotitansandahunter@hotmail.com Two Titans and a Hunter Twitter Two Titans and a Hunter – Facebook Artwork by @Nitedemon Xbox Live: Nitedemon, Peroty, Not Arf & No1RespawnsInRL End credits theme song by Elsewhere - YouTube Channel Plus as always, thank you to Alexander at Orange Free Sounds & www.freesound.org for all the sound effects used in our podcast. 

Player: Engage
How Player Support Shapes Gaming Communities with Danielle Shneor

Player: Engage

Play Episode Listen Later Feb 11, 2025 51:55


Summary:In this episode, we sit down with Danielle Shneor, Head of Player Support and Strategy at Ilyon, to uncover the secrets behind her remarkable success in the gaming industry. From her early days as a D&D and LARP enthusiast to managing player communities in casual gaming, Danielle shares how her deep understanding of player emotions and needs has transformed customer support into a competitive advantage.We explore how Danielle tackled a 40,000-ticket backlog upon joining Ilyon, built a player-centric process from scratch, and elevated CSAT scores from 39% to an impressive 87%. Through anecdotes like converting a frequent complainer into a lifelong advocate, she highlights the importance of empathy, data-driven insights, and treating players as people—not just users. Danielle also touches on the evolving role of feedback, loyalty, and community-building in the future of gaming.Whether you're in gaming or any customer-focused industry, Danielle's lessons on creating meaningful connections will leave you inspired.Key Moments: 00:01 – Meet Danielle and her passion for blending gaming with people-centric roles. 01:41 – From D&D to Ilyon: Danielle's path to professional gaming. 07:01 – Tackling a 40,000-ticket backlog and reinventing player support at Ilyon. 10:26 – Understanding the emotional journey of casual gamers. 26:43 – How Danielle turned a frequent complainer into a loyal community member.Highlights: “We don't call them users; we call them players. Respect matters.” CSAT jumped from 39% to 87% in three months under Danielle's leadership. “To truly improve player experience, understand how your players feel while playing.” The value of closing the feedback loop: “Let players know their feedback drives change.”Mentioned Resources: Danielle's LinkedIn – Connect with Danielle for insights on player experience. Ilyon's Games – Discover their community-driven casual games.Closing Thought:Danielle's approach reminds us of the power of empathy and human connection in gaming. This episode is a must-listen for anyone looking to transform player experiences, foster loyalty, and build thriving communities.

Player: Engage
Inside the BPO: How 5CA Powers Player Support for Global Gaming Studios with Łukasz Cieślak

Player: Engage

Play Episode Listen Later Jan 14, 2025 38:46


Episode SummaryIn this episode of the Player Driven Podcast, host Greg interviews Łukasz Cieślak, Senior Operations Manager at 5CA. Łukasz shares his journey from support agent to senior operations manager and provides deep insights into the role of BPOs (Business Process Outsourcing) in the gaming industry. He explains how companies like 5CA help gaming studios scale their player support, the essential KPIs that drive player satisfaction, and the growing role of AI in modern support operations. The episode also highlights career advice for those looking to grow from support agent to management roles and explores emerging trends like VIP support and hybrid AI-human models.This conversation offers valuable lessons for gaming studios, support professionals, and anyone curious about the future of player support.Key Takeaways for Indie Developers from the Podcast with Łukasz CieślakOutsourcing Player Support with BPOs BPOs like 5CA allow indie devs to scale support without hiring in-house teams. Outsourcing lets devs focus on core tasks like game development while ensuring players get timely support.Essential Player Support KPIs to Track Track key metrics like service level, quality assurance, and player satisfaction (CSAT or NPS). Consistent support responses are crucial since players share their experiences on platforms like Discord and social media.The Role of AI in Player Support AI tools can handle repetitive inquiries, freeing agents (or indie devs) to focus on complex issues. Hybrid models (AI + human support) are the future, offering faster, more efficient player support.Career Growth and Leadership Lessons Łukasz's journey from agent to senior manager shows the value of proactivity and continuous learning. Indie devs can apply this approach by taking initiative, helping teammates, and being curious about better ways to operate.Emerging Trends in Player Support VIP support is growing in popularity, offering white-glove treatment for high-value players. Personalization and proactive support can build community loyalty, especially for indie devs running Discords or Kickstarter campaigns.These takeaways offer actionable insights on support outsourcing, key metrics, AI, career growth, and player experience trends.Notable Quotes"The companies that will be most successful will have a hybrid model, where agents are equipped with super-advanced AI tools to help them be more productive." – Łukasz Cieślak"If you're a support agent and want to grow, focus on helping others — help your boss, help your colleagues, and stay curious about how things work." – Łukasz Cieślak"Players are vocal on social media and Discord, so if one agent gives one answer and another gives a different answer, it's going to cause issues." – Łukasz Cieślak"AI is more than chatbots. It's everything from data analytics to moderation to making workforce management more efficient." – Łukasz Cieślak"BPOs give game studios the ability to focus on their core competency, like building great games, while outsourcing the complexity of player support." – Greg

Player: Engage
Transforming Player Support: A Deep Dive with Dang and Conor

Player: Engage

Play Episode Listen Later Aug 13, 2024 48:08


Episode Description: In this episode of Player: Engage, Greg chats with Dang-Stefan La Hong from Playa Games and Conor McGinley from Bytro. They dive into the transformation of customer support in the gaming industry, exploring the shift from external to in-app support systems, the integration of community platforms like Discord, and the balance between automation and human interaction. Learn how these leaders are enhancing player experiences and managing the challenges of implementing new technologies.Timestamps & Key Takeaways: 02:46.01 - 03:48.53: Transition to In-App Support Dang and Conor discuss the motivations behind transitioning support systems from external methods like email to integrated in-app solutions, emphasizing the benefits for efficiency and player satisfaction. 07:35.62 - 08:53.39: Player Reactions to New Support Systems Dang shares insights on player reactions to the new support system, noting the mix of appreciation and initial overwhelm with automated responses. 09:52.28 - 10:58.61: Integrating Discord for Community Interaction Conor explains how integrating Discord has helped manage community support by enabling players to interact and assist each other through dedicated channels. 12:22.85 - 13:33.84: Managing Team Expectations and Automation Fears Both guests discuss the importance of managing their teams' concerns about automation and ensuring that human oversight remains a crucial part of customer support.Key Concepts: Transition to In-App Support: Moving support systems in-app improves consistency, provides better context for issues, and enhances the player experience by allowing them to stay within the game environment. Player Reactions: Players' reactions to new support systems can be mixed. While automation can streamline processes, some players may prefer traditional methods and need time to adjust. Community Interaction: Utilizing platforms like Discord can help manage lower-level support queries through community interaction, allowing support agents to focus on more complex issues. Automation vs. Human Touch: Balancing automation with human oversight is crucial. Automation can handle repetitive tasks, but human agents are necessary for complex and nuanced issues. Managing Change: Implementing new systems requires clear communication and expectation management to address fears and ensure smooth transitions for both teams and players.

The Sports Initiative Podcast
176 - Stuart Morgan - How to manage Ryder Cup Nerves

The Sports Initiative Podcast

Play Episode Listen Later Jun 27, 2024 75:20


Stuart Morgan is a Professional PGA Coach that works with some of the best players in the world.Golf Coaching Journey and Transition to Science-1:06Stuart Morgan shares his background in professional golf coaching, including his work with David Ledbetter, coaching winners on major tours, and his current focus on motor learning and practice in elite golf. He also discusses his transition from being a player to a coach and his interest in integrating science into golf coaching.Golf Coaching and Practice Methods-5:13Stuart Morgan explains the traditional approach to golf coaching, focusing on the use of driving ranges and the lack of emphasis on practicing on the golf course. He highlights the limitations of driving range practice and the need for more contextual training to simulate real course conditions. Discussion on Golf Swing Techniques and Self-Organization-10:59Michael Wright and Stuart Morgan delve into the evolution of golf swing techniques, highlighting the shift towards self-organization and individualized approaches rather than a standardized model. They discuss the impact of physical constraints and emphasize the importance of understanding first principle ideas for coaches and players to enhance performance.Coaching Differences and Approaches-36:46Stuart Morgan shares insights on coaching younger golfers and elite athletes, emphasizing the impact of coaching on the malleability of younger players and the need for diverse and engaging training methods. He also discusses the importance of long-term consistency in coaching elite athletes to achieve lasting improvements, highlighting the need for small, consistent adjustments over time.Involvement of Caddies in Player Support-41:05Stuart Morgan and Michael Wright delve into the integral role of caddies in supporting players, highlighting the importance of communication between caddies and coaching staff. They also consider the possibility of coaches caddying for players in specific events to gain insights into the player's performance and provide targeted feedback, challenging traditional practices in golf coaching.Player Superpowers and Nerves-48:58Stuart Morgan and Michael Wright delve into the concept of players' superpowers and the necessity of maintaining and refining them, using a recent experience with a player as an example. They also explore the influence of nerves on players' performance, sharing insights from the Ryder Cup Extreme and discussing how caddies play a crucial role in understanding and supporting players' psychological needs during high-pressure moments.Writing Journey and Future Plans-58:06Stuart Morgan shares his experience of writing "The Gifted Junior" and the decision to learn the skill of writing instead of opting for a ghostwriter. He also talks about his future plans to write his PhD thesis and the pilot studies he has conducted on elite golfers' practice, highlighting the fascinating themes that emerged from the studies.Discussion on Practice Habits and Beliefs1:01:41Stuart and Michael delve into the significance of sharing findings and work, highlighting the insights it can offer into practice habits and cultures. They stress the impact of beliefs on behaviors and the necessity to challenge habitual practices, while also discussing the benefits of having a variety of tools to develop one's game or practice style.Discussion on Coaching Styles and Player Psychology1:05:33Stuart Morgan and Michael Wright delve into the nuances of coaching styles and player psychology, with Stuart reflecting on his own approach and the feedback he receives from players. They emphasize the significance of recognizing individual personality types and tailoring coaching methods to optimize player performance. Hosted on Acast. See acast.com/privacy for more information.

Two Titans And A Hunter: A Destiny 2 Podcast
Ep.280 - Destiny2: The Final Shape Hype Show

Two Titans And A Hunter: A Destiny 2 Podcast

Play Episode Listen Later Jun 4, 2024 121:48


The hype train is not stopping this week as we go over more Final Shape info and get excited to play the new expansion. We talk all about the new weapons, the Final Shape artifact and Prismatic subclasses. We go over the launch trailer and what it might or might not be hinting at in the Final Shape. Plus the rest of the information in This Week at Bungie for the 30th May 2024. Nitedemon has the first week's reset rotations and reminders, Peroty's has you covered with his Player Support and we have a few suggested videos for you to check out if you want on the Final Shape. 00:00:00 – Opening 00:02:42 - Welcome to the Show 00:04:41 - Overload of Information, Leaks & Bungie Invites 00:14:26 - Launch Trailer Discussion 00:30:08 - Final Shape Weapons 00:42:18 - This Week at Bungie: May 30th 2024 00:50:15 - Artifact Preview 01:07:29 - Salvation's Edge Raid Race Details 01:17:39 - This Week In Destiny: Final Shape Week 1 01:21:09 - Back to the TWAB 01:24:10 - Peroty's Player Support Report 01:37:48 - Are We Ready? 01:44:40 - Prismatic Infograph Discussion 01:53:58 - Tips, Tricks, Guides & Builds 01:56:47 - Patreon Thanks & End of the Show 02:01:49 - End   Two Titans and a Hunter YouTube Channel Two Titans and a Hunter Twitch Two Titans and a Hunter Discord Two Titans and a Hunter - Patreon Two Titans and a Hunter Ko-Fi The100 io – GH/GD/2TAAH Group Email: twotitansandahunter@hotmail.com Two Titans and a Hunter Twitter Two Titans and a Hunter – Facebook Artwork by @Nitedemon Xbox Live: Nitedemon, Peroty, Not Arf & No1RespawnsInRL End credits theme song by Elsewhere - YouTube Channel Plus as always, thank you to Alexander at Orange Free Sounds & www.freesound.org for all the sound effects used in our podcast.  Required Stuff: Fallout Plays - New Finals Shape Exotics Testing Fallout Plays - New Final Shape Weapons Reviewed Fallout Plays - New Supers Are Unhinged Fallout Plays - Prismatic is OP Destiny Fun Police - This Pulse Rifle is Nasty Now Time Sausage Gaming - Full Zero Hour Guide Cheese Forever - Zero Hour Time Glitch Cheese Forever - Brave Focusing Bungie - Final Shape Launch Trailer Destiny Lore Vault Channel Bungie - This Week at Bungie: May 30th 2024  

Two Titans And A Hunter: A Destiny 2 Podcast
Ep.279 - Final Shape: Developer Insight Info Show (Ft. Noble)

Two Titans And A Hunter: A Destiny 2 Podcast

Play Episode Listen Later May 27, 2024 164:12


Join us this week as we get hyped for the Final Shape as we go over all the Final Shape information that Bungie dropped this past week. The season finale cut scene, new exotics, developer insight on armor and subclass changes. Plus the Becoming Legend ViDoc and the new Pathfinder pursuit system. Nitedemon has the final week's reset rotations and reminders and Noble has you covered with Peroty's Player Support, oh and Respawn is here as well. 00:00:00 – Opening 00:02:46 - Welcomes 00:04:05 - End of the Season Cut Scene & Respawn Audio Issues 00:06:46 - Final Shape Exotics & New Weapons 00:10:42 - Becoming Legend ViDoc Part 1 Discussion 00:15:31 - Developer Insight: Abilities 01:48:37 - Developer Insight: Armor 02:07:55 - This Week at Bungie: May 23rd 2024 02:13:09 - Pathfinder Information 02:25:22 - Back to the TWAB 02:28:02 - This Week In Destiny: Final Weeks Rotation 02:31:55 - End of TWAB 02:35:44 - Noble's Player Support Report 02:39:21 - Patreon Thanks & End of the Show 02:44:12 - End Two Titians and a Hunter YouTube Channel Two Titans and a Hunter Twitch Two Titans and a Hunter Discord Two Titans and a Hunter TikTok Two Titans and a Hunter Instagram Two Titans and a Hunter - Patreon Two Titans and a Hunter Ko-Fi The100 io – GH/GD/2TAAH Group Email: twotitansandahunter@hotmail.com Two Titans and a Hunter Twitter Two Titans and a Hunter – Facebook Artwork by @Nitedemon Xbox Live: Nitedemon, Peroty, Not Arf & No1RespawnsInRL End credits theme song by Elsewhere - YouTube Channel Plus as always, thank you to Alexander at Orange Free Sounds & www.freesound.org for all the sound effects used in our podcast.  Required Stuff: Bungie - This Week at Bungie: May 23rd 2024 Bungie - Dev Insight: Final Shape Armor Bungie - Dev Insight: Final Shape Abilities Bungie - Season of the Wish Finale Cut Scene Bungie - ViDoc: Confronting Oblivion Bungie - ViDoc: Shaping The Magic

developers noble bungie pathfinder respawn final shape orange free sounds player support peroty
Business of Apps
#163: The challenges of a mobile game player support with Eric Vermillion, CEO of Helpshift

Business of Apps

Play Episode Listen Later Sep 11, 2023 34:02


We all like it when things go smoothly and prefer it to stay that way but the Universe is messy so people's experience with mobile apps and mobile games can be too. As much as app developers do their best to deliver the best experience to the users, they are just human beings, even if the code is perfect - which is extremely rarely the case if ever, there are maybe issues with how people interact with the app. The solution? A support system that will help you to resolve all those issues for your mobile game users. Today, Eric will tell us about the challenges of mobile game player support. Today's Topics Include: Eric Vermillion's background What is Helpshift The challenges and requirements of mobile game support What it takes to provide support for non-mobile game platforms The role of Generative AI in a video game player support Can Generative AI impact programmatic ad campaigns' costs Generative AI impact on jobs in the programmatic ad sector AR and VR games player support What Eric would like to change about the programmatic tech sector the most Android or iOS? Eric's first mobile phone Leaving his smartphone at home, what features would Eric miss most? What features he would like to see added to his smartphone? Links and Resources: Eric Vermillion on LinkedIn Helpshift company Business Of Apps - connecting the app industry Quotes from Eric Vermillion: “I find mobile games incredibly interesting because having a nice chunk of my career working in a broader cross-vertical support environment where I've done banks, insurance companies, some legacy brands and sort of have this preconceived notion of how the support is delivered - you put a bunch of people in the building and you call them, you send out physical mail and that sort of stuff. Gaming moves faster than that!" “For consoles, you aren't in the game, you aren't in the environment and so you have to depart and go engage and support in a different way." Follow the Business Of Apps podcast Linkedin | Twitter | Facebook | YouTube

Tuna fish and Crackers Podcast
Return of the HOBOsexuals?

Tuna fish and Crackers Podcast

Play Episode Listen Later Aug 16, 2023 32:43


A discussion about the true meaning of HOBOsexuality and is it that much of a difference from being a “Player” --- Support this podcast: https://podcasters.spotify.com/pod/show/celeb-baby/support

player support
Georgia Bulldogs
Georgia Bulldog Roundtable (07.17.2023)

Georgia Bulldogs

Play Episode Listen Later Jul 17, 2023 4:58


Georgia Bulldog Roundtable presented by Georgia's Own Credit Union and Attorney Ken Nugent Buck helps shed a little light on role of Director of Player Support and Operations Bryant Gantt  Hear Georgia Bulldog Roundtable Monday-Friday at 10:35a part of "The Buck Belue Show"See omnystudio.com/listener for privacy information.

College Football Voice of the South
Georgia Bulldog Roundtable (07.17.2023)

College Football Voice of the South

Play Episode Listen Later Jul 17, 2023 4:58


Georgia Bulldog Roundtable presented by Georgia's Own Credit Union and Attorney Ken Nugent Buck helps shed a little light on role of Director of Player Support and Operations Bryant Gantt  Hear Georgia Bulldog Roundtable Monday-Friday at 10:35a part of "The Buck Belue Show"See omnystudio.com/listener for privacy information.

Noughtie Child Podcast
Episode 94: Double Headers, Communication & Player Support ft Grace Hall

Noughtie Child Podcast

Play Episode Listen Later Jun 2, 2023 47:22


There's tons to chat about so we dive straight in! We talk injuries, communication, the importance of supporting players, Meg Lanning missing the Ashes, Thunder's short lived winning run, a thriller at the Oval and plenty more. Next weekend is the Charlotte Edwards Cup Final so it's crunch time - who will make it to finals day? This week we speak to Grace Hall who recently made her senior Northern Diamonds debut. It was great to hear all about the thrill of playing under the lights at Headingley and her ambitions outside of cricket. We will be back next week but in the meantime, you can find us over on Instagram, TikTok & YouTube which is “Noughtie Child Podcast” and our Twitter is “00ChildPodcast” so feel free to give those a follow to stay up to date!

Glass & Out
LA Kings Head Coach Todd McLellan: The I in Team, player vs coach's mindset, and developing a player support system

Glass & Out

Play Episode Listen Later Nov 18, 2022 41:20


For episode 195, we're going back into The Coaches Site vault to hear LA Kings Head Coach Todd McLellan's 2021 Virtual Hockey Summit presentation titled "Coaching: Today, Tomorrow & Beyond." The talk is a foundational piece of content for coaches of all levels and provides a practical framework, particularly at the youth level, on how to handle adversity and shape their approach to the season. Over the past 28 years, McLellan has been a coach in the SJHL, WHL, IHL, AHL & NHL, and in all but three of those seasons, he's been at the helm. He's in his eighth season as NHL Head Coach and third with the Los Angeles Kings. McLellan has a Stanley Cup under his belt from his time with the Detroit Red Wings in 2007-08, and on January 2, 2022, he won his 500th NHL game, becoming the 27th coach in league history to accomplish the feat. Listen as McLellan shares his thoughts about why there certainly is an I in team, a player's mindset versus a coach's mindset, and how to develop a player support system that promotes individualism.

CX Files
Tony Won - Is Gaming Player Support The Same as Customer Service?

CX Files

Play Episode Listen Later Jul 22, 2022 22:20


Tony Won has a long career as a leading player support specialist in the gaming industry. Previously he was the head of player support at Riot Games and Epic Games - responsible for supporting titles such as Fortnite. He is usually based in Austin, Texas, but joined the CX Files from sabbbatical leave in South Korea. Tony has argued on LinkedIn that player support is a different process to traditional customer service - the player is not always right to start with. In this discussion he talks about why player support is different and what other industries can learn from gaming. https://www.linkedin.com/in/tonywon1980/

Cutternation Podcast
Let's Win A Ballgame Podcast - Ep.1

Cutternation Podcast

Play Episode Listen Later Mar 31, 2022 47:36


Jon Sintes and Alex Rojas talk about all things baseball from the perspective of the professional Player --- Support this podcast: https://anchor.fm/cutternation/support

ballgame player support
The LauraKBuzz Podcast
Street Fighter V, Mono Audio, And Blind Player Support - Access-Ability

The LauraKBuzz Podcast

Play Episode Listen Later Mar 5, 2021 8:27


A couple of weeks ago, Street Fighter V recieved an update which turned all game audio to Mono, making the game unplayable by Blind players. This week on Access-Ability we talk about how sightless players can enjoy Street Fighter V, and how other developers can avoid repeating this issue.

Dona do Campinho - Cíntia Barlem
A DONA DO CAMPINHO#14- Conheça Tais Cotta, player support do Orlando Pride

Dona do Campinho - Cíntia Barlem

Play Episode Listen Later Apr 10, 2020 30:23


A brasileira, que já foi jogadora de futebol, explica como chegou à parte de administração do clube. Ela comenta também como é o caminho da menina americana ainda criança até chegar ao topo do futebol feminino no país da América do Norte. A profissional relata ainda a experiência que teve em viagem para encontrar gestores de clubes na Europa.

Real Life Caddie
WHAT THE HELL IS THE PLAYER SUPPORT TENT??!!

Real Life Caddie

Play Episode Listen Later Feb 16, 2020 53:02


In Episode 2 of the NEW season of The Real Life Caddie Podcast, Neil and Big G:Discuss Neil's brief music career! Yes, music career!The pair then give their 'Good, Bad and Ugly' review of the recent AT&T Pro Am at Pebble Beach. Both of the boys worked the event and they give their 'inside the ropes' take on what went down.DON'T miss the interviews Big G got with some tour caddies and some other special guests too!Finally they have a quick look at other stories hitting the headlines from the World of Golf, including the latest from 'Operation Santa's Naughty List'.If you have any questions or feedback email them: podcast@glorifieddonkey.comAs always, please rate, review and share the podcast with friends.

Old School RuneScape Weekly
Old School Runescape Weekly: Episode 8 "Three Musketeers Minus One"

Old School RuneScape Weekly

Play Episode Listen Later Jul 6, 2019 73:02


Email: Oldschoolrunescapeweekly@gmail.com Discord: https://discord.gg/kcS6yUp Reddit: https://www.reddit.com/r/osrsweekly iTunes: https://podcasts.apple.com/us/podcast... Googleplay: https://play.google.com/music/m/Ilfrv... Polls, news, and updates! Player Support - account security https://secure.runescape.com/m=news/player-support---account-security-blog?oldschool=1#_ga=2.99630046.1194781637.1562025303-1677288239.1525248040 OldSchool Partnerships https://secure.runescape.com/m=news/partnerships-and-old-school?oldschool=1#_ga=2.99630046.1194781637.1562025303-1677288239.1525248040 Song of the elves progress blog https://secure.runescape.com/m=news/song-of-the-elves-progress-blog?oldschool=1#_ga=2.112540868.1194781637.1562025303-1677288239.1525248040 HCIM Death Tracker https://twitter.com/HCIM_Deaths

Player Support
Episode 30:Player Support X Anime Elixir : The Quest for Nerd Culture's Final Form

Player Support

Play Episode Listen Later Feb 7, 2019 63:31


On the 30th episode of Player Support, hosts Alex and Madi are joined by Derek of Anime Elixir for a fusion of the ages. PLAYER ELIXIR seeks to unravel nerd culture and the true meaning of what makes you a NERD. Player Support is a brand new podcast made for the community of gamers by using YOUR voice to shape and interact with the industry. With new episodes every Thursday this show will give an inside look into the gaming industry and the artists who work in the space. Listen in as active streamers, Alex and Madi, chat about the industry we love and the games that have shaped our lives.    @splashzoneretro @alexofthefield @themadicorn   A Splash Zone Media Podcast Twitter/IG: splashzonemedia www.splashzonemedia.com      

Player Support
Episode 24: Paid Games vs Free Games

Player Support

Play Episode Listen Later Nov 8, 2018 53:46


On the 24th episode of Player Support hosts Alex and Madi discuss their thoughts on Overwatch's newest heroine, and they weigh in on the topics of Paid Games vs Free Games.  Player Support is a brand new podcast made for the community of gamers by using YOUR voice to shape and interact with the industry. With new episodes every Thursday this show will give an inside look into the gaming industry and the artists who work in the space. Listen in as active streamers, Alex and Madi, chat about the industry we love and the games that have shaped our lives.    @splashzoneretro @alexofthefield @themadicorn   A Splash Zone Media Podcast Twitter/IG: splashzonemedia www.splashzonemedia.com

Player Support
It's Another Update! 10.18.2018

Player Support

Play Episode Listen Later Oct 18, 2018 1:46


Player Support is a brand new podcast made for the community of gamers by using YOUR voice to shape and interact with the industry. With new episodes every Thursday this show will give an inside look into the gaming industry and the artists who work in the space. Listen in as active streamers, Alex and Madi, chat about the industry we love and the games that have shaped our lives.    @splashzoneretro @alexofthefield @themadicorn   A Splash Zone Media Podcast Twitter/IG: splashzonemedia www.splashzonemedia.com

madi another update player support
Player Support
Episode 022: How to Give Criticism Without Being Toxic

Player Support

Play Episode Listen Later Oct 11, 2018 50:06


On the 22nd episode of Player Support hosts Alex and Madi give their thoughts on Overwatchs' Halloween event, and they discuss the best ways to give criticism without being toxic.   Player Support is a brand new podcast made for the community of gamers by using YOUR voice to shape and interact with the industry. With new episodes every Thursday this show will give an inside look into the gaming industry and the artists who work in the space. Listen in as active streamers, Alex and Madi, chat about the industry we love and the games that have shaped our lives.    @splashzoneretro @alexofthefield @themadicorn   A Splash Zone Media Podcast Twitter/IG: splashzonemedia www.splashzonemedia.com  

toxic criticism madi player support
Player Support
Episode 21: Player Support X Anime Elixir | Exquisite Culinary Power Ups!

Player Support

Play Episode Listen Later Oct 4, 2018 52:26


It's the crossover event of the millennia! Join Player Support hosts Alex and Madi as they embark on a quest that leads to excitement, nostalgia, and hunger. Joined by Derek, host of Anime Elixir, to help provide meaning in their culinary pursuits.   Player Support is a brand new podcast made for the community of gamers by using YOUR voice to shape and interact with the industry. With new episodes every Thursday this show will give an inside look into the gaming industry and the artists who work in the space. Listen in as active streamers, Alex and Madi, chat about the industry we love and the games that have shaped our lives.    @splashzoneretro @alexofthefield @themadicorn   A Splash Zone Media Podcast Twitter/IG: splashzonemedia www.splashzonemedia.com

Player Support
Episode 017: How to Become a Streamer (Advanced)

Player Support

Play Episode Listen Later Sep 6, 2018 56:02


On the 17th episode of Player Support hosts Alex and Madi discuss the PAX West/Riot Games debacle, and they offer some advanced tips for streaming.  Player Support is a brand new podcast made for the community of gamers by using YOUR voice to shape and interact with the industry. With new episodes every Thursday this show will give an inside look into the gaming industry and the artists who work in the space. Listen in as active streamers, Alex and Madi, chat about the industry we love and the games that have shaped our lives.    @splashzoneretro @alexofthefield @themadicorn   A Splash Zone Media Podcast Twitter/IG: splashzonemedia www.splashzonemedia.com

streamer madi player support
Player Support
Episode 016: Physical vs Digital

Player Support

Play Episode Listen Later Aug 30, 2018 44:05


On the 16th episode of Player Support, hosts Alex and Madi discuss the issues at Riot Games, and they dive into the age old argument of digital versus physical.  Player Support is a brand new podcast made for the community of gamers by using YOUR voice to shape and interact with the industry. With new episodes every Thursday this show will give an inside look into the gaming industry and the artists who work in the space. Listen in as active streamers, Alex and Madi, chat about the industry we love and the games that have shaped our lives.    @splashzoneretro @alexofthefield @themadicorn

Player Support
Episode 015: What Are Battle Passes, and Are They Worth it?

Player Support

Play Episode Listen Later Aug 25, 2018 34:05


On this special 15th episode of Player Support, hosts Alex and Madi bring on a special guest to discuss the latest gaming model: Battle Passes. 

madi battle passes player support
Player Support
Episode 014: The Erasure of Culture for Western Simplification

Player Support

Play Episode Listen Later Aug 23, 2018 47:36


In the 14th episode of Player Support hosts Alex and Madi give their impressions of Call of Duty's beta, the Ninja controversy, and they tackle the issues with watered down cultures for western media.    Player Support is a brand new podcast made for the community of gamers by using YOUR voice to shape and interact with the industry. With new episodes every Thursday this show will give an inside look into the gaming industry and the artists who work in the space. Listen in as active streamers, Alex and Madi, chat about the industry we love and the games that have shaped our lives.    @splashzoneretro @alexofthefield @themadicorn   A Splash Zone Media Podcast Twitter/IG: splashzonemedia www.splashzonemedia.com

Player Support
Episode 013: Streaming 101

Player Support

Play Episode Listen Later Aug 2, 2018 63:52


On the 13th episode of Player Support hosts Madi and Alex dive into the latest Sea of Thieves update, Fotnite tutors, and how to get started on Twitch & Youtube!   Player Support is a brand new podcast made for the community of gamers by using YOUR voice to shape and interact with the industry. With new episodes every Thursday this show will give an inside look into the gaming industry and the artists who work in the space. Listen in as active streamers, Alex and Madi, chat about the industry we love and the games that have shaped our lives.    @splashzoneretro @alexofthefield @themadicorn   A Splash Zone Media Podcast Twitter/IG: splashzonemedia www.splashzonemedia.com

Player Support
Episode 012: What Makes A Good Game?

Player Support

Play Episode Listen Later Jul 26, 2018 53:48


On Episode 12 of Player Support, hosts Madi and Alex review new updates to their favorite games, and give an in-depth discussion about what makes a game great.         Player Support is a brand new podcast made for the community of gamers by using YOUR voice to shape and interact with the industry. With new episodes every Thursday this show will give an inside look into the gaming industry and the artists who work in the space. Listen in as active streamers, Alex and Madi, chat about the industry we love and the games that have shaped our lives.    @splashzoneretro @alexofthefield @themadicorn   A Splash Zone Media Podcast Twitter/IG: splashzonemedia www.splashzonemedia.com  

madi good game player support
Player Support
Episode 011: Iconic Villains in Video Games

Player Support

Play Episode Listen Later Jul 19, 2018 47:41


On the 11th episode of Player Support, hosts Alex and Madi discuss animation, Overwatch updates, and who they feel are the most iconic villains in gaming.   Player Support is a brand new podcast made for the community of gamers by using YOUR voice to shape and interact with the industry. With new episodes every Thursday this show will give an inside look into the gaming industry and the artists who work in the space. Listen in as active streamers, Alex and Madi, chat about the industry we love and the games that have shaped our lives.    @splashzoneretro @alexofthefield @themadicorn   A Splash Zone Media Podcast Twitter/IG: splashzonemedia www.splashzonemedia.com

Player Support
Episode 010: The Rise of Battle Royale, The Death of MOBA, And What Comes Next

Player Support

Play Episode Listen Later Jul 5, 2018 58:36


On the 10th episode of Player Support, hosts Alex and Madi are joined by BlackArrowLIVE to discuss the rise of the Battle Royale genre, the downfall of MOBAS, and what genre will takeover next.   Player Support is a brand new podcast made for the community of gamers by using YOUR voice to shape and interact with the industry. With new episodes every Thursday this show will give an inside look into the gaming industry and the artists who work in the space. Listen in as active streamers, Alex and Madi, chat about the industry we love and the games that have shaped our lives.    @splashzoneretro @alexofthefield @themadicorn   A Splash Zone Media Podcast Twitter/IG: splashzonemedia www.splashzonemedia.com

Player Support
Episode 008: Player vs PlayerSupport

Player Support

Play Episode Listen Later Jun 21, 2018 36:41


On the eighth episode of Player Support, hosts Madi and Alex answers some fan-mail and tackle a widely argued subject: PVP vs PVE.  Player Support is a brand new podcast made for the community of gamers by using YOUR voice to shape and interact with the industry. With new episodes every Thursday this show will give an inside look into the gaming industry and the artists who work in the space. Listen in as active streamers, Alex and Madi, chat about the industry we love and the games that have shaped our lives.    @splashzoneretro @alexofthefield @themadicorn   A Splash Zone Media Podcast Twitter/IG: splashzonemedia www.splashzonemedia.com

Player Support
Episode 007: E3 Extravaganza!!

Player Support

Play Episode Listen Later Jun 14, 2018 55:09


On Episode 7 of Player Support, Alex and Madi share thoughts, highlights, and expectations from the 2018 E3 conference. Player Support is a brand new podcast made for the community of gamers by using YOUR voice to shape and interact with the industry. With new episodes every Thursday this show will give an inside look into the gaming industry and the artists who work in the space. Listen in as active streamers, Alex and Madi, chat about the industry we love and the games that have shaped our lives.    @splashzoneretro @alexofthefield @themadicorn   A Splash Zone Media Podcast Twitter/IG: splashzonemedia www.splashzonemedia.com

Player Support
Episode 006: E3 Predictions 2018

Player Support

Play Episode Listen Later Jun 7, 2018 28:33


Player Support is a brand new podcast made for the community of gamers by using YOUR voice to shape and interact with the industry. With new episodes every Thursday this show will give an inside look into the gaming industry and the artists who work in the space. Listen in as active streamers, Alex and Madi, chat about the industry we love and the games that have shaped our lives.    @splashzoneretro @alexofthefield @themadicorn   A Splash Zone Media Podcast Twitter/IG: splashzonemedia www.splashzonemedia.com

madi e3 predictions player support
Player Support
Episode 005: Let's Go, Pokemon Crazy!

Player Support

Play Episode Listen Later May 31, 2018 47:15


On this episode of Player Support, hosts Alex and Madi take a peek at some upcoming games and discuss their thoughts on the past, present, and future of local co-op games. Player Support is a brand new podcast made for the community of gamers by using YOUR voice to shape and interact with the industry. With new episodes every Thursday this show will give an inside look into the gaming industry and the artists who work in the space. Listen in as active streamers, Alex and Madi, chat about the industry we love and the games that have shaped our lives.    @splashzoneretro @alexofthefield @themadicorn   A Splash Zone Media Podcast Twitter/IG: splashzonemedia www.splashzonemedia.com

madi player support let's go pokemon
Player Support
Episode 004: Death of Single Player?

Player Support

Play Episode Listen Later May 24, 2018 44:44


On the FOURTH episode of PLAYER SUPPORT hosts Madi & Alex discuss some changes to LEAGUE OF LEGENDS, the new OVERWATCH Anniversary Event, and they analyze the "Death of Single Player Games". Player Support is a brand new podcast made for the community of gamers by using YOUR voice to shape and interact with the industry. With new episodes every Thursday this show will give an inside look into the gaming industry and the artists who work in the space. Listen in as active streamers, Alex and Madi, chat about the industry we love and the games that have shaped our lives.    @splashzoneretro @alexofthefield @themadicorn   A Splash Zone Media Podcast Twitter/IG: splashzonemedia www.splashzonemedia.com

death league of legends madi single player single player games player support overwatch anniversary event
Player Support
Episode 003: What Does It Take To Be A Youtube Creator?

Player Support

Play Episode Listen Later May 17, 2018 51:11


On the THIRD episode of Player Support, hosts Alex & Madi sit down with content creator and fellow streamer Darrell Anderson, aka BlackArrowDaGamer. The team breaks down what it takes to be a creator on YouTube, Rell’s humble beginnings, and his thoughts on EPIC GAMES and their destruction of Paragon and the rise of Battleroyale titan, Fortnite. Oh, and Doighboi is there as well.  @splashzoneretro @alexofthefeild @themadicorn   A Splash Zone Media Podcast Twitter/IG: splashzonemedia www.splashzonemedia.com

Player Support
Episode 001: It's The First One!

Player Support

Play Episode Listen Later May 10, 2018 53:26


Player Support is a brand new podcast made for the community of gamers by using YOUR voice to shape and interact with the industry. With new episodes every Thursday this show will give an inside look into the gaming industry and the artists who work in the space. Listen in as active streamers, Alex and Madi, chat about the industry we love and the games that have shaped our lives.    @splashzoneretro @alexofthefield @themadicorn   A Splash Zone Media Podcast Twitter/IG: splashzonemedia www.splashzonemedia.com

madi first one player support
Player Support
Episode 002: Background Painting and Other Game News

Player Support

Play Episode Listen Later May 10, 2018 33:07


The SECOND episode of Player Support takes you inside the world of freelance art. Joining your hosts Alex & Madi is artist Ethan Burnsides with special guest-host Devin aka Doughboi. The team talks what it takes to be an artist in the field, how to overcome artist block, and some wacky freelance requests.    @splashzoneretro @alexofthefield @themadicorn   A Splash Zone Media Podcast Twitter/IG: splashzonemedia www.splashzonemedia.com

painting game news player support
Empire podcast
Empire podcast - the Player Support Team

Empire podcast

Play Episode Listen Later Jul 23, 2016 42:39


Welcome to our next podcast episode!This time it is the turn of the Player Support team to talk about Egregores, the Three Refrains and all things background, as well as giving loads of hints and tips to the newer players amongst our listeners.We are keen to hear your feedback and would love you to head to https://forums.profounddecisions.co.uk/ to provide just that! Music is the Imperial Battle Anthem - Lyrics by Daisy and Jude. The tune is very roughly based on Debochadan by Severa Nazarkhan, from her album Sen