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If You're Not Feeling Very Worky Today, Your Feeling Is Valid If you woke up not feeling very worky today, you're not alone. All around the world, this happens for reasons that are either obvious or hard to dig. Being in a funk is a real struggle that can last from days to months and can impact many important decisions that you make. It happens in the workplace and beyond. Being in this situation may lead you to deliberate whether to stay in a job or not, to stay in a relationship or not, to adopt a certain lifestyle or not, and so on. This feeling is valid, but when it does happen, do you usually deal with it from a place of fear, or from a place of strength? In another fun and insightful episode, host Lisa Cummings and fellow StrengthsFinder facilitator TyAnn Osborn share their personal and professional take on what it means to be in a funk, and effective ways to turn that "funky monkey" situation around. (Expect some hints of Beastie Boys along the way too.) Here’s their conversation. Lisa: You're listening to Lead Through Strengths, where you'll learn to apply your greatest strengths at work. I'm your host, Lisa Cummings. And you know, I'm always telling you, it's hard to find something more energizing than using your natural talents every day at work. Well, something that's just about as energizing is when I get to hang out with my other host here in the room, TyAnn Osborn. Today, we are going to talk about being in a funk. So very often, we go to strengths events, we get invited in to deliver training, and often it's from an inspirational standpoint. We want to get to know each other better, we want to communicate better, we want to get to know a new team... TyAnn: Right. Lisa: Team building... TyAnn: Very positive. Very fun. Lisa: And then the reality of the world is we have days when mojo meter is level zero. We have seasons, times, months, weeks, where sometimes you're just in a funk. Once, I had an entire, probably six months of a job where I was in a funk and I was like, “What is wrong with me? I like the people, I like the job, the pay is good. Life is good. Everything on paper sounds so right. What is wrong?" And almost never do people think, “Well, this would be a great opportunity to use my strengths!” It just doesn't come up for people. But I know that you have ideas for this, and you've talked about them being one of the best things you could do for yourself when you find yourself in a funk or you think someone else might be in a funk. Step 1: Acknowledge When You’re Feeling Funky Lisa: So, if you are going to even begin applying strengths to this concept, what would you start with? TyAnn: I think that's so true. And like Lisa said, often when we come in, we've done a big team building event, everyone's all jazzed up, this is exciting. And then you go back to your desk, and work happens. Or life happens. And you're like, “Oh, that was fun.” But meanwhile, Now my customer is upset with me. My kid’s upset with me... My spouse is upset with me... I have to make dinner... Whatever it is, and life just happens. Or, like she said, sometimes you can't really put your finger on it. And for whatever reason, you're just like, “Oh, I feel like a funky monkey, I don't know why.” That sounds more cute than you might actually be feeling. Lisa: Sounds like Brass Monkey. Makes me think of Beastie Boys. TyAnn: ‘Love Beastie Boys. Yes, that's my jam. Lisa: (sings) TyAnn: So I think it's really easy to use strengths when things are going well. But I think really a powerful application is when you're not feeling that great. And so what do you do? So I would say the first thing is, be able to recognize when you are feeling funky. And sometimes we don't want to intellectually allow ourselves to even go there. Or like you said, “I shouldn't be feeling bad about myself. I'm getting paid good money!" Lisa: "My thinking skills tell me that does not make sense and therefore I must feel great!" TyAnn: "This must be a first world problem because look at me, I have a job and on paper, everything looks fine... I'm not hungry. I'm able to feed myself, I'm able to provide for my family..." And whatever. And here's the deal. Lisa: "You just feel like you're being a baby!" TyAnn: "You feel like you're being a baby." And again, you might say like, "Oh, this is a first world problem." But here's the deal: feelings are valid, because they're your feelings. And if you're feeling funky, you don't have to explain that away to yourself. It's okay. It's okay. I mean, nobody can discount your feelings because they're your feelings. It's okay. So I would say the first thing is just to put that baggage aside for “I shouldn't be feeling this way,” because that's the quickest way to really start some problems internally. Lisa: Let's break that piece down, like you're saying, Step 1 is to figure out that you're feeling like a funky monkey. And then what actually is it. Well, if our client base is representative of many more people in corporate, which I think they are, like, if you're feeling wimpy about it, or feeling like you're being a baby, it's easy to want to discard it, push past it pretty quickly, or to not really spend any time going, what is it actually? Lisa: When I ask people, “What do you think you're really feeling about the situation?” And people will be like, “Well, I'm anxious about it, it's stressing me out.” Those are the two... I think they're the easy words: stressed, anxious. TyAnn: Yeah. Lisa: I know you can tell me if you hear others are saying like anything past it. TyAnn: They're socially acceptable to say. You know, what is not socially acceptable, is to say I'm scared. And usually, if someone's angry about something, almost always fear is underneath that. And anxiety? Fear is almost always underneath that. And so when you peel it back, you're like — “What's making you so stressed about that?” “Well, I'm afraid I'm not going to do a good job.” "Okay, so what if you don't do a good job?” And so you can kind of follow this line of thinking. “Well, if I don't do a good job, I'm gonna get a bad performance review, right?” “Okay. So what if you get a bad performance review?” “Well, then you know, I'm not going to get a raise.” “Okay, so what if you don't get a raise?” “Well, then, you know, this might happen.” And we tend to have an irrational fear. And sometimes I call it like the “bag lady” fear — that you're going to end up as a bag lady sort of pushing the shopping cart living under the overpass. Lisa: This is a real fear. TyAnn: This is a real fear. Lisa: I had a situation where I took a wrong job. I took a job that was a bad fit for me. TyAnn: By the way, this happens all the time. I have also done this. Lisa: Yes, and you've also written blog entries about the Mondays, the case of the Mondays that you get. TyAnn: That's right. This happens. Lisa: Yes, this happens. So when I picked that role, and I thought, “I think that the answer is to leave.” But then there was so much baggage hanging on to the leaving. So I was in a funk because I got myself stuck in a thought circle. And we actually went through a process, kind of like what you described. "What is the worst that could happen there? And then what would happen there? And then what would happen there?" So I just played it out off of quitting. And what would happen? "Oh, well I just, I would disappoint people because I put them through an interview process. How could I do that to them? They went through this whole thing. They picked me!" TyAnn: They would be mad at you. Lisa: Yes! I didn't want to be viewed unfavorably. I didn't want them to be angry with me. But also, I didn't want to be a jerk to them. I thought what if I'm not giving it enough time? TyAnn: Hmm. What if you're a quitter? Lisa: What if I'm a quitter? What if I'm a poor decision maker? TyAnn: [7:05] ***You're branded with the scarlet Q that you'd have around for the rest of your life.*** Lisa: Yeah. I mean, these are things. And then it was... Okay, and then what? Let's say I quit. Well, normally, I'm a planner. I think ahead. I think far ahead. I would have been deciding what I am going to do next. And then I would get myself lined up for it. And then I would have it all lined up, and I would have an acceleration lane all planned up. I didn't have any of that. So this would be all new territory. I decided, well, this would be a good time to start a business. Not this business but it was a different one. But I was like — okay, what if I don't get any customers? What if I have no revenue? What if I… TyAnn: And now I have to make a business plan. And now that's a huge project. Lisa: Yeah. And I was like, “Oh, we had just purchased this land that we wanted, that was the forever plan. What if I ruin, what if I single-handedly ruin the forever plan because I took one wrong job?” TyAnn: Oh, that's a lot of pressure. Lisa: But you know, even when you go through the worst, when I realized I was really just being a chicken, and that the worst that could happen...you know what we came to when we stayed up really late that night, just talking about, “No, seriously, what is the worst?” TyAnn: What was it? Lisa: We were going to live on an RV and be camp hosts in a lovely State Park, and it was like, “Oh, this is okay.” TyAnn: Which by the way, I have not one but multiple friends who are doing that right now. Lisa: On purpose? TyAnn: That is their dream. Lisa: Yeah. TyAnn: Yeah. Like that's the thing. Lisa: Yeah. And at the time, it was just like, “Well, we had an RV. So we literally wasn't something to purchase. It was just like we take the thing that we have while we lost the house, because remember, I lost the whole dream farm. We lost the farm. TyAnn: It burned. It burned up overnight. Lisa: Yeah. I brought it crashing down in flames. And then it was right there. TyAnn: Yeah. Lisa: So the answer was there. I'm not saying it made it unscary, but that was a funk breaker. So I know it was a bit of a long story to support your point, but I was in a funk — because I was stuck in a decision. TyAnn: You were afraid. Lisa: Yeah. TyAnn: It was fear. Lisa: Yeah. TyAnn: But you knew the right thing to do. Lisa: I guess so. TyAnn: You wanted to leave. Lisa: Yeah. TyAnn: You were just afraid. Lisa: But we fire ourselves on that often. I know. I do. And I know that a lot of customers do... And many smaller things because, well, you know, we work with plenty of people who are not in a funk because they're making self-actualizing giant life decisions. That does happen as well. You know who you are. If you're listening to the show and you stayed after one of the sessions, and we’re like... TyAnn: Right...which we love by the way. Lisa: Oh my God, this made me realize... TyAnn: I made the complete wrong job. Lisa: But also it happens in the everyday mundane. TyAnn: Yeah, absolutely. Identifying The Root Of The Funky Feeling Is Not Magic But A Process TyAnn: I hear this a lot. And believe me, this is kind of what keeps coaches in business, is working with people who kind of get to even like the 40, 50-plus category who are like: “You know what? I've worked all this time, and I've sort of made it. I've gotten to wherever it was in the career in the company. I've gotten to whatever level job that I thought was the place I wanted to be, and kind of, is this all there is?” Or like, “I thought somehow I would be riding my unicorn to work and playing with puppies all day. And you know what? I don't. I don't like it. I don't like what I do... I don't really like who I've become.” Or, “My kid drew a picture of the family and I'm not in it.” What we've heard from a colleague of ours... Or something else happens. This is why people have a midlife crisis or a complete breakdown. Talk about a funk. And that's something where you know that there's that little voice whispering in you, of discontent, and you have shoved it down. And you know, when you push that bad boy down, just like feelings, it is like your jack-in-the-box analogy — that thing will shoot out in a very ugly and untimely way. Lisa: That's true. And you know, it's like, once you've been shoving it down, long enough people know. And you're like, I have the pit in my stomach. I know it's off, but I don't know what is off. I can't put my finger on it. TyAnn: Right. Lisa: And then boom, Jack in the box jumps out. TyAnn: Or people feel scared because “I have set up my life now where now I have the big house, or I'm supporting my whole family.” Or I mean, whatever it is. And we kind of make it bigger in our head sometimes. Lisa: Oh, I had one of those recently in a Strengths session. She said, she called it her "big kid bills." And she was like, “I have the house, I have the car, I have the stuff, I have everything. And I've got my mind all wrapped up in keeping with the Joneses.” And she's like, “All I want to do is just go buy a Honda Accord and live in a one-bedroom apartment and unravel it all. And I can't even do that.” TyAnn: So like, “more money, more problems.” And I mean that's why I think there's such a pull right now for downsizing, for minimalism, for “let's chuck it all and go live in that RV and go be the camp host...” And there's a huge movement for that right now. I mean, even in the design world, there's you know, “Minimalism is in!" Not "Rococo is in.” You know what I mean? Lisa: I don't even know what that is. TyAnn: "The heavily layered look is out!" So you see this, there's a real pull and desire for that. And so it's real. It's a thing and it's okay to just sit back and think, “I've worked and maybe I've been the one pushing this, and I feel funky. I don’t know if I want this.” Lisa: Okay, so I'm your client. We've been talking Strengths. TyAnn: Okay. Lisa: I do the CliftonStrengths assessment. I am in fact, in a funk and I did do my assessment. I know my top strengths. I think I'm gonna talk to Ty as my coach. So I'm going to start to open up to the concept and kind of like, talk through what's going on, so I can figure it out because I can't put my thumb on what is making the funky monkey situation happen. TyAnn: Right. Lisa: So what do you do, like if you're in a corporate office, you know, most of our customers are, and they're like living through the funk, and they've acknowledged the funk isn't gonna go away in a one conversation sort of thing. This isn't a magic dust... TyAnn: And I wish it was. I would charge a lot more. Lisa: No kidding! Poof! Life is amazing! TyAnn: For $20,000, I will solve your funkiness! Lisa: 1 hour! TyAnn: Shazam! Yeah, sadly, a little bit more of a process. Lisa: So I know like in one podcast episode, we can't end it and say, “And here…” TyAnn: Here's your 30-second easy answer. Lisa: It will be jerky if I'm like, “Go pay Ty $20,000 so she can get you the answer.” That's not the most fun. TyAnn: But there are some things you can do, for sure. Lisa: Yeah, So getting a coach is a great one. But what else, like what actions can people take away when they're living through the funk, they're in the middle of it, and they're getting to the other side? Look Up To A Coach Or Your Strengths Report As Your 'Spirit Guide' TyAnn: So one thing you said, getting a coach. So I would say absolutely. I'm a huge fan of that, not just because I'm a coach, but because I believe it works. So if your company supports that, awesome! But if they don't, see if you can reach out to a trusted person, because often when you're in it, it can be really hard to see. You know what I mean? So it can be helpful to have spirit guides — somebody to walk beside you on that. So that's a) if you can, you know, put your hand up, and that takes being a little bit vulnerable. But it's okay to just say, “You know what, I gotta get some help here." Because there's no prize for doing that hard and by yourself. Just a little clue to life here. And something too that when you can pull out your Strengths — and again, I realized when you're feeling funky, you might not be thinking Strengths, I mean, that might not be it — but I encourage you, like reach back in your desk and pull up that report. And there's going to be a piece in there about Brings & Needs, that I really like. And you know, often when you first read it, you kind of blow through some of that. But oftentimes, when we're feeling funky, it's because we have a need that's not being met. And each one of our strengths themes has a really specific thing that we need in order to feel fulfilled in that way. And so almost invariably, when I find myself in a funk, I can go back and like literally put my finger on the thing that I am not getting. And it is illuminating to be able to give language or a word to, “Oh my gosh, I thought it was just me. I am not getting this. This is what I need.” And life isn't about putting your needs on a shelf and doing it, again, the hard way. You are at your best and the world needs the best of you, not the most mediocre funky version of you. That's not helpful to anyone. Does that make sense? Lisa: Yeah, absolutely. And if they have the full 34 report, the version that you get the lesser themes at the bottom, you might look at the bottom 5 to 7. And you might notice, if you don't think of these as weaknesses, you think of these as potential energy drainers. Well, you look at that list. And you might think, “Oh right, look at that one. It's number 33 of 34. And I'm using that all day, every day. It's taking a lot of me to give it.” TyAnn: Yeah. Lisa: Because you can be totally competent in those areas. By the way, if you're new to Strengths, it can be at the bottom of your list in the stack rank of 34. You can get competent, you can do the thing, but it's sucking it all out of you and you're empty by giving it. TyAnn: Right Lisa: And it can really make you feel funky if you're having to do that over time. TyAnn: Absolutely. And you know, Gallup’s got these engagement metrics that we talk about with our clients. And you know, the data shows that people who are able to use their strengths during the day — six times as likely to be engaged, three times as likely to have a better quality of life. And as I tell my clients, this doesn't mean I only get to work on fun stuff all day long, that really, you know, it is the Ty land. That's not life. But what the research behind this shows is that something in my day brings me energy. And because it does, it lifts me up enough so that then I can get through that noise and deal with some of that stuff that might be pulling on my themes that are at the bottom of my stack. Does that make sense? Lisa: Yeah. So gas in the tank. It gets you back up there so you can get through the day doing things that you're paid to do even if you don't like those things. TyAnn: That's just it. Because sometimes clients are like, “Oh, well, this means I don't have to do those other parts of my job I don't like.” I'm like, “Yeah, no, it's still work.” Now if 100% of your job you don't like, that's not something. But there needs to be something every day that kind of fills your tank, and then you can get through that other stuff. But I think that's where you can start to kind of put some analysis around the funk and then say, “Oh, my gosh, I didn't realize 75% of my job is doing that thing that takes so much energy. I can do it because I'm smart, I'm competent, I mean, I got to this point, I can do it. I just don't want it to take so much of my energy." And then, "Frankly, I don't even have enough energy left to do the things that do excite me." Which then, that becomes sad, you know. I don't even have enough energy to play the drums. Or, I found this happening with me. I love to read, that's kind of my thing. I found if I get in a funk, I'll stop reading. And that's when I've noticed that, man something's really wrong with me. Because I love to read. So if I don't have enough energy to read... Lisa: Okay, you know, we're into these analog tools in the list, this would be a good list like, "Can you remember back to times when you were in a funk and what might the signs be?” And some things like that. You stop reading. I might skip my drum practice for the day I notice. I let myself get a little disorganized, like if my trash starts to overflow because I'm Mrs. Cleanly, I'm Mrs. Tidy is basically me, so I noticed... Oh, if a couple of little signs, like my fingernails are very chipped and my trash is overflowing and I'm playing Tetris waiting for it to fall out — I know, I'm not in my normal game. TyAnn: Isn't that interesting? Lisa: Yeah. TyAnn: So kind of know that about yourself, like what are these little signs, little guideposts along the way so that you can pay attention to those before you get to sort of the edge of the cliff, and you've fallen off. Unleash Your Best You — The World Needs It Lisa: Okay, this is good. So we have to-dos for them. Okay, we've got lists to make.... What are your early warning signs guideposts? TyAnn: Absolutely. Raise your hand if you're feeling funky and see if you can get a spirit guide to help you out. Lisa: Yeah. And if you need a coach Ty, is really amazing. One thing I love about your style in this regard is, well, depth, obviously. You get corporate, you get people's busy lives, but you're both empathetic and tough at the same time — not empathy in the Gallup sense of the word, but like, you feel the person for how they need to be seen and heard and appreciated in the moment. But then you can also tell the truth. You're not afraid of... TyAnn: I definitely have huge compassion for people because — especially with the clients we work with — I've been there. You know, we've had these jobs. I have had the job where I felt like I had to be on 24/7. I've had the ex-pat job where I literally felt like I was on 24/7 because I had a whole job on the other side of the world, and just when that job was ending, the US was coming online. I've had the job where I got 300 emails a day. I've had the job where you go into the Ops review, and you have to prepare a 75-page deck that you get yelled at about. I mean, we've lived this, right? Lisa: Yeah. TyAnn: I've been in a place where you get promoted to a position that you're like, “I don't want this. I don't want my boss's job. I don't want any of these jobs.” Lisa: “Why did I do this?” TyAnn: “Why did I do this?” But you know what, I've also had things that are great. And I'm just saying, life can be awesome. And you have tremendous and powerful skills. And we just want to harness those so that we can unleash the best of you in the world — because that's what the world needs. Lisa: Yeah. Okay, that is a perfect end to this. One thing I am going to put in the show notes for you is a link to http://leadthroughstrengths.com/negative. There's one called /positive and there's one /negative. And it's a list of emotions. It's like an inventory of emotions. And so if one of your takeaways is coaching — great, bring on Ty. If you are more like, “Hey, I just need to DIY this right now, and I'm going to go back to the very beginning of this episode and do that thing where I'm trying to figure out beyond saying I'm stressed or anxious, what's going on with me with this funk... That list, it just gives you a whole different set of words to say — "Oh, yeah, I think I'm just angry about this thing that got switched up on me at work. And I've just had the bee in my bonnet for a while, using an old saying, and now that put me into a funk.” So that will be a good resource as well, if you have trouble naming it. And remember Ty’s wisdom, I will call it, which is — you don't have to look at these emotions and name these emotions so that you can go tell your boss you're feeling it. This is actually you just doing it so you can understand what is making the funk. Right? TyAnn: Yeah, absolutely. And it could be, I mean, I've seen this before, you could be mad because you're not getting recognized, you know. You're mad, you worked on that project and somebody else got the credit for it. You know, all these things. And you might think, “I can't say that out loud, because that sounds really petty.” You know, then someone's going to be like... But that's a valid feeling. That's totally valid. So I love that lists can help spark that for you. So write that stuff down so you can help in your mind...just get kind of granular on what specifically is it that's causing the funk. Because once we know, and we can drill into that, then we can help start building bridges to get over the funk. Lisa: Yeah. And you layer that with what you described about going back through your report and reading the needs. And if you have the full report, looking at the very bottom, so you might see something that is a soul sucker for you that you didn't know. You have a pretty good inventory either of, “Oh, I've got my early warning signs”, or, “Oh, I've figured out what might have spurred this.” Like that moment where you didn't get recognized, maybe you're annoyed for about 30 seconds, and then you're like, “Yeah, [24:33] ***I'm a grown-up*** so I'm over it.” And then you move on — but you didn't get over it. TyAnn: Right. Lisa: You just told yourself you did. TyAnn: Right. Or maybe that's like the 5th time that that's happened in this job, and it's just like, it's like your bee in your bonnet. It doesn't go away. It's there. And then every time that happens again, it's just that confirmation that's like see, this is in here. And maybe one of your themes is Significance, and maybe yours needs to be recognized. And so that's a really good starting point to think... What's going on here? How can I put more Venn in this diagram than these things that are totally opposite? So I think that's just a great place to start. Lisa: It is. And speaking of starts, we're stopping. [Laughs] So even though we're at the end of the episode, you know we always talk about how using your strengths will make you a stronger performer. And in this time, if you're listening to this, if you are in one of those moments where you are in a funk, don't forget that your strengths do strengthen your performance. Because, I think to Ty's point, it is not the first thing that comes to mind. But if you're experiencing the funk right now and you're feeling like the brass monkey-funky monkey, get over to your CliftonStrengths report and get...reflecting? Is that what you would call it? TyAnn: Yeah. You’re reflecting. Yeah, go back and dig into those Brings & Needs, and I think you'll find some wisdom there. Lisa: All right. With that, we will see you next time. Bye for now. Need More Resources To Help You Further Beat Those Funky Blues? Check These Out Lisa mentioned how being in a funk is largely linked to being “stressed” and “anxious,” based on her experience discussing the situation with her clients. Listen to her as she explains how having a bad day, a person/team who frustrates you, and an environment where you feel mismatched might bring out the shadow side of your strengths in What Do Strengths Look Like Under Stress? Here you will learn how to reframe them from bad to better. Or listen to Lisa’s grandma Venetta as she shares 5 career lessons. In one of the lessons, she encourages listeners to simply step back, get some perspective and look for the good in things even when stressed at work and feeling overwhelmed. The rest of her shared nuggets are just as golden! Funky moments, whether major or minor ones, are all part of life, as the path towards our goals is not always straight and smooth. Our episode on How To Start Living Your Best Life with Lisa and Strother Gaines will inspire you to embrace situations that can throw you off your path yet lead you to reroute or arrange new ones. All this points to the importance of anchoring on your CliftonStrengths talent themes in life. See you in the next episode with Lisa and TyAnn.
On "Bad" Strengths: The Perception Behind Annoying Coworkers If you just got into StrengthsFinder, chances are you are all fired up knowing about your top strengths and, maybe, how they compare to others'. Many of us scroll through all the 34 talent themes and then mentally assign some of them to people or teams that we know. This tendency is generally okay because our experiences working with people or teams allow us to match up some positive perceptions of their dominant themes, albeit on a surface level. It comes naturally to us. But when you skew this perception a little bit on the wayward side, what do you get? Theme bias. In this episode, host Lisa Cummings and Lead Through Strengths facilitator Sara Regan introduce the different forms and dangers of theme bias and how to reverse a perception of bad strengths or annoying coworkers. Here’s the transcript of Lisa’s interview with Sara as they exchange views about theme bias and seemingly annoying coworkers. Lisa: Hello, everyone, it's Lisa and Sara from Lead Through Strengths, and we're here today to give you some fresh ideas about how to apply your strengths at work. Are Bad Strengths A Real Thing? Lisa: So you talk about the demonizing of a strength or making a strength the bad guy, or even fearing that there's a bad one that maybe this isn't the good one to have in this organization. How would you experience that in working with teams and what would you offer them as another way? Sara: Sure. And I think anytime that I'm working with a team, I am going to bring up theme bias. And that's whether it's the first time I'm seeing them, or maybe the fifth time in a year, I'm going to return to this because I think it's just natural for us. I can say to groups that if they look through that full list of 34 themes and kind of scan that, I will stop on one or two of them. And they will think, “Oh, I'm really glad I don't have that one.” Or maybe, "That's good for the work that other people do in a different kind of organization, but for our team, we don't really need that here. That wouldn't fit.” Or they point their finger to one and say, “Oh, I bet so and so had that theme and that's why I find it so hard to work with them.” So I feel like all of those are examples of theme bias, and it's really important for people to be on the lookout for it because a little bit of StrengthsFinder language can sometimes be detrimental, where people start labeling each other and making assumptions. It takes a long time to develop the fluency of understanding all 34 themes. So for me, what I want people to do is to have that awareness of their own dominant themes. I wouldn't fully understand every other theme that folks have in the room, but that they have an understanding that none are better than others. And all of those themes are neutral. So I try to bring that conversation up regularly. If I'm working with a team over time, you know, how are we doing with that theme bias and check in with people. I just feel like it's very foundational to the whole principle. And that we are different people. We bring something different to the party, and we need to be honored and appreciated for that. I see also some ties in with diversity and inclusion, about how we bring our whole selves to work. And it's really a very profound metaphor, I think, for thinking about diversity. We want to start with curiosity, not making assumptions. We want to ask questions, we want to assume that differences are an advantage, or to know that and to seek that out. And so I feel like that's an important message or for teams to take away with this work. Dissolving Bias By Starting Conversations Through StrengthsFinder Lisa: Totally. And I see a lot of eyes open when we talk. They'll bring up diversity and they'll say, “Oh, this is a big thing in the organization.” And then we can introduce the idea of cognitive diversity, and how you think differently because you lead through these different talent themes. For a second, forget all the other really obvious, surface things that people are talking about. Let's talk about how you think, how you act, and how these things drive you. And I've noticed that over the years, when we bring up that "theme bias" stuff, you get them to the end of phase one where they're realizing, “Okay, I'm a little bit biased against this other one in other people. I think people who lead through xyz talent are my annoying coworkers." Then they start to see, “Oh, I have this bias against this talent theme. I had something on my top 5 or top 10 and I like it, but I don't think that it's really going to be accepted well in this work culture, so I think I'm going to turn that one down to a volume-level-one or save that more for my home life.” Have you experienced that kind of example personally or with teams? And how do you get them through that bias when they're convinced that they have an annoying coworker who causes all of the toxicity on the team? Sara: Yes. Both within myself and with teams. And certainly, the bias can be directed towards other things, but it can be towards our own. And I think what people struggle with is, as you were talking about seeing the workplace and application of a particular thing, you might say, “Yeah, that shows up in my parenting role or as a volunteer or outside of work but I don't know that that is going. I don't know that that's what the team is looking for. Or I don't need to know that I use that.” And so I really want people to not dismiss and leave something in the door but to look, I think usually through some questioning and some deeper conversation. They might see the small ways that...and even big ways that they just haven't been tuned into, that something that's really serving them well. My personal example was being caught up or when somebody was asking me about Connectedness. I call Connectedness sometimes the "squishy" theme — it can take all different kinds of forms I feel like it's a bit of a shapeshifter. But it was early on when I was maybe like, first few months of doing StrengthsFinder trainings and somebody asked me about Connectedness like, “Yeah, well, how do you use that at work?” And I wasn't really sure. And I'm the facilitator, like I should know this stuff. And it prompted me to really do a lot more reflection. Connectedness is certainly a bit of my mindset in which we are all connected. We're all people sharing the same planet at the same time. It's about how we treat each other. It's about reciprocity. So it ties into my values. But since learning more, I’ve also seen very strong business applications and have met people in very high-powered jobs who are using things like Connectedness. One of the people that I will often tell a story about was a person who is a chief economist at a Wall Street firm that everybody would know the name of. He had Connectedness in his top 5, and had a lot of thinking themes. But for him, he was able to explain well. “Of course, I’m Connectedness. I'm thinking on a macro level. I'm taking things that are seemed disparate to other people, but I'm seeing a connection that other people don't.” So when there is bias about a particular theme, and I'll just ask people, you know, “Are you struggling with any of these things? Is there anything you want to learn more about?” And in sharing that story, you can almost see the person who's been a little reticent just comes to life like that. “Yeah, you know what, I do have that one. And that's okay.” And so that's part of what I feel — a value that I bring to this — because I've been asked for a while that I've accumulated a lot of those stories so that if there's people who need a new perspective, I can usually draw upon somebody else's experience with it. And it just puts them to ease. Annoying Coworkers: 'Outliers' Who Bring An Important Contribution To The Table Lisa: Yeah, that is so good. And those examples make all the difference. I mean, sometimes exploring examples of people you respect and admire can turn your stereotype-loving mind in a new direction. Instead of assuming they're going to be the annoying coworker, you instead show up with an open mind about how that talent can bring unexpected nuance. In fact, often, the teammates who used to be frustrating will suddenly seem ultra-valuable to you because they live in a headspace that isn't fun for you. Isn't it great if someone else can do the work in that space if it sucks the life out of you. So, using Sara's example of Connectedness, I've seen several people get surprised when they learn nuances about this talent theme - how it shows up in different people. This respected economist leads through Connectedness. It helps her see the economy as a complex system with many levers. The software engineer was worried that he would be viewed as "soft" but quickly realized that Connectedness is exactly why he's so good in his coding language. He sees the ripple effect of every action. One character can change the whole app." The business analyst who leads through Connectedness has an outstanding network of peers. She keeps in touch with people across verticals, industries, and past companies. It helps her get things done because she has relationships everywhere. The account manager who leads through Connectedness sees how his answer to the customer impacts people in another department. He understands the downstream impact, and can simultaneously help the upset customer feel like the only person in the room. Well, it's the same thing happening. It's just different words to describe the same thing. And you have so many rich examples to help people make it concrete. Sometimes you need these examples to allow yourself to see the value. Even if it's not an annoying coworker - sometimes you might think it's your personal talent that is frustrating. Sara: I've also noticed people might have a harder time coming to appreciate certain talents inside of certain industries (whether inside of themselves or someone else). At this point, I'm kind of prepped that this perception might happen. It's helpful to look at their team charts ahead of time. And I do pay attention to who are those outliers. There is this group where there's a lot of Context, Analytical, Strategic, and some people who have different themes. I want to make sure that everybody will understand that they're bringing something different, but something that's equally valued and maybe even more important, because it's an outlier thing. And so I feel like it has helped people who might feel like they're a little bit of a fish out of water or they know they're different than a lot of their teammates. But know that that's bringing a value and helping other people to appreciate that as well. Given the language, it's really about the common language because often people have intuited this or they have a sense, but it's being able to put language to it. And because it's a validated instrument, and it's been around and done by Gallup, the polling people, I feel like it gets a little bit of that credibility as well. Lisa: And something that you've mentioned often is permission. Sometimes it just allows them to say, “Oh, there's this way I think and this thing that I do,” And instead of feeling like, “one of these things is not like the other, and I don't do this like everyone on my team, so therefore, I should squash it.” If it gives them the feeling, “Oh, here's this thing, they're gonna miss this. It’s a contribution I should offer because they're not thinking.” This suddenly gives them permission to use it as a contribution rather than that "annoying coworker" person who thinks of the other things. Sara: Oh I think that is so true. Those outline the strengths you know. And if we believe the definition of a strength's near-perfect performance every time, we want everybody on the team to bring that, and that's what's really exciting — it’s when you think about not only your own individual performance, and how that can impact striving for that near-perfect. But what if you're surrounded by teammates who are also delivering the appropriate performance? What does that mean for what that team can accomplish? And what's possible because of that? So to be able to tap into that, unleash it to set up the right type of conversations, related to "that is really exciting for me." Lisa: So many good ideas from Sara. Now, it's your turn to go apply these and think about how they could show up in your workplace and how you could make a bigger contribution with your strengths by taking these ideas and actually applying them to your real life. Make them real for you. So let us know how it goes for you as you begin to claim these talents. Do something with them, apply them at work, and share that strengths contribution with the world. Bye for now. More Insights On Theme Bias With These Additional Resources In an earlier podcast, Lisa exchanged insights with another Lead Through Strengths facilitator Strother Gaines on What To Do When You Don’t Like Your Strengths or when you think you don’t like someone else’s strengths. Strother encourages viewers to bring out what they deem to be their “weird” or “rare” strength, leverage it fully and make it stand out instead of squashing it. Then Lisa yet again tackles the dangers of strengths-related cognitive biases in another podcast, Do Your Strengths Come With Unconscious Biases? using mostly her own experiences, especially her accidental biases to highlight her points. She's not immune to thinking that there's an annoying coworker out there - it takes effort to show up with your most mature thinking.
Once You Get Your CliftonStrengths Report, How Should You Take Action? Your CliftonStrengths report reflects your greatest strengths. As you focus on applying them to work, you might also wonder how to handle situations that call for talent themes way below your top 5 or top 10. If you're like most people, you'll want to dial up your bottom talents. Unfortunately, this can be a very draining process with a low return on your effort. Instead, your high-leverage will come from studying the top talents in your CliftonStrengths report — then double down on your superpowers. If you need to take action on your lesser talents at the bottom of the CliftonStrengths report, there are strategies for mitigating these potential weaknesses: 1. You can partner with others who have that as a top talent. 2. You can stop doing some of the activities that call on the low talent area. 3. You can even do a task-switcheroo with a peer so that you're both in your respective strengths zones. In this interview, Lisa Cummings and StrengthsFinder facilitator Sara Regan reflect on the value of looking at the full CliftonStrengths report as you navigate through work using your strengths. Here’s the transcript of the insightful conversation between Lisa and Sara: Lisa: Hello everyone, I'm Lisa Cummings from Lead Through Strengths. So excited today to be joined by Sara Regan, one of our facilitators from Lead Through Strengths, and I'm psyched to bring you some new fresh thinking and tips on applying your CliftonStrengths report (results) at work. Intentionally Applying Top Talents From Your CliftonStrengths Report Lisa: So that makes me think of a question on situational fluency. So a lot of people in the workplace, are thinking about — “How do I read a room?” “How do I get comfortable?” “How do I hone my chops in a skill?” And usually, people think about putting in the hours, putting in the work — doing the hustle behind the thing they want to get good at. What else could you layer on for them, related to using their results from the CliftonStrengths report? Sara: Right, I guess a few things. 1) I wouldn't discount just putting the time in but putting the time in a very conscious way. To be reflective about what they're learning along the way, can really help people to build that ability to shift and pivot in a little bit more fluency so that level of consciousness strengths come into play. There will be people who have certain themes and profiles and talents that allow that to happen more naturally. One of the things I like about strengths is it can certainly help us zero in on what we're really gifted at and where our talent lies. 2) When I'm doing coaching with people, or sometimes working with teams and we're looking at the whole 34, there are some lesser themes and it's sometimes they simply need the awareness. Let's take Adaptability, it is a strength that usually allows people to go with the flow and adjust in a very calm and seamless way when maybe other people are freaking out, or the house is on fire these people maintain that calm presence and can shift. If Adaptability is number 34 for you, sometimes just knowing that, and knowing there will be situations when I need to really dig deep and so it can bring that clarity of focus of…”this is hard for me, but it's possible.” I need to think and act like somebody with high Adaptability. Study them. Listen to a podcast. Learn as much as you can and emulate what you can to do that shift, and then leaning on your other strengths that can help fill in as well. Now let's say that same person has Learner at very high — will stay curious, keep asking questions, partnering with other people who have different things that you can lean on. That, I find, is what helps people to navigate the unknown. CliftonStrengths Report: Knowing What To Do With Your Bottom 5 Lisa: I love it. I think you just gave a really good case for getting the premium version of Clifton strengths to get the full 34. You can do it without, but you get that very quick look at what is at the bottom of the CliftonStrengths report. And then instead of thinking of them as weaknesses, you think of them as potential drains or challenge points. I experienced the exact one that you were describing, but I could only see it in the rearview mirror so I looked back at an old job and I realized, “Oh I was so...soul-sucked.” And I couldn't figure out why because I loved the people, I loved the job. It all looked great on paper but it wore me out and I couldn't figure out why. Adaptability was the explanation for it when I look back, because it's low on my list. I can do it and I would tap into the need to have urgent phone calls and get interrupted constantly. I did it, well, because I cared about the people that I worked with so that's what gave me the juice to keep going. But it wasn't fun because focus wanted to be like — “Hey, I'm in my cave working, and I need to have an uninterrupted time to be at my best.” So have you ever found any like that in yourself? Sara: Absolutely. The situation that came to my mind was thinking about a different leader that I worked with before. He had Positivity as number 34. He became more conscious of when he needed to dial that up. Sometimes, I'm talking about calibrating these things and when we dial them up and dial them back and he had gotten some feedback along the way that people didn't always feel like there was the opportunity to celebrate, or the pat on the back. Achiever number 1 so we're off to the next project. You don't want to be uncomfortable. They were in place for too long, we need to keep moving. And so for him that was that — that way to think of the specific times when he needed to bring more of that Positivity forward. Your example was really interesting to me too because I think it proves that point that we can do these as needed with a lot of thought, and some consciousness. We can put the items at the bottom of our CliftonStrengths report into action. But we can't really live in that zone. And if we do, we're gonna experience burnout. We'll be stressed or just not as engaged — and maybe in a way that we don't fully understand. So I think that that can be a really powerful takeaway, and then that seeing the full 34 helps us with that. Your question about my own personal experience. Consistency is pretty low on my CliftonStrengths report. Context is low. And I know this is interesting too that I have had people who have Context very high, reporting to me. I've also reported to someone who had Context number 1. So, it sets up really important conversations about how you can get your best work done and how to communicate most effectively. I love it when we can bypass what might be an interpersonal attention or a misunderstanding or just literally not seeing eye to eye. But with that awareness and stepping back, being able to have a much greater appreciation. The other thing that has happened to the Connectedness believes that the universe gives us things that we need and opportunities to learn. My daughter has Context number 1, and so I had to develop an appreciation for this theme. I can't have bias. I really wanted to understand and I see how beautifully it helps her do what she needs to do. So there's lessons to be learned I think by seeing that full report and paying attention to when we can dial them up and when we just need to maybe step away from work that really calls us to stay in that that we can assume too much. Lisa: So many good angles there and more cases for getting the full 34 CliftonStrengths report — because you can identify, “Oh that wears me out to be in that headspace. Wouldn't it be convenient if I used partnerships with other people, rather than feeling like you're head-butting with them, and they drive me crazy. Instead it could be like, oh they like thinking like this. What a benefit we could bring to each other.” So good! One person's trash is another person's treasure. All right, now that you've picked up some new ideas from Sara, think about this: How does it apply to you? How does this concept show up in you and what could you do with it, given your top five talent themes and how you could apply those at work? We wish you the best as you claim those talents, and share them with the world. Learn More About Maximizing Your CliftonStrengths Report In an earlier Lead Through Strengths podcasts, Pete Mockaitis, trainer and chief at Awesome At Your Job, gave some more interesting scenarios to this podcast’s topic when he provided insights on How To Use Your StrengthsFinder Report. Through the CliftonStrengths assessment, he recognized how he had been applying his strengths in his academic and professional life. But there are instances when a CliftonStrengths report reveals a strength or two that you think are irrelevant to your job, are not supported by the workplace culture or something that you simply don’t like. Listen as Strother Gaines talks about What To Do When You Don’t Like Your Strengths in this podcast episode with Lisa. On whether Working On Your Weakness Zone Leads To Burnout?, Lisa presents 3 tell-tale signs you could be and what you can do about it, whether you’re an employee, a strengths-champion or a people-leader. Better yet, if you’re a manager looking to power up your team’s efficiency and wanting to contribute to overall business performance, Jessica Rhodes shares magical ideas in this podcast episode on How To Use Your Team’s Talents To Swap Tasks And Leverage Their Strengths.
Lead Through Strengths Facilitator Strother Gaines Shares How CliftonStrengths Can Help With Productivity. When it comes to work or personal goals, it is one thing to plan out all the things you intended to do and another to carry them out as committed. How we manage time, and how consistently or effectively we accomplish the tasks in our calendars, often determine the level of our productivity at work. Are we prioritizing the important and urgent issues when we need to make that decision? Productivity is tough. Time management and calendars and overflowing to do lists create a lot of angst. Good news! You can use StrengthsFinder to help you do a gut check on your productivity and effectiveness at work. Here’s the transcript of Lisa’s interview with Strother as they further explore this topic. Lisa: You're listening to Lead Through Strengths, where you'll learn to apply your greatest strengths at work. I'm your host, Lisa Cummings and I'm also joined again by Strother Gaines, one of our Lead Through Strengths facilitators, who is here for the last interview in his series. Next up, we'll be introducing you to another one of our facilitators. In this last one with Strother gotta tell you, my favorite thing is how he's calling me on this topic, commitments and calendar, and Maximizer be damned. It's the one that gets me. It's productivity and his "C's" that he'll tell you about. I have so many commitments in my head about what I want to get done, what I hope to get done or to fulfill these high expectations, or this giant amount of potential all around us that I know could be realized. And it leads me to turn these ideas into commitments in my head. And when I allow them to become commitments in my head, and then I don't prioritize them as things that get done on the calendar because one human can only accomplish so many things, and I start to feel like productivity is a mythical force that cannot be attained. I'm the example of the person who would come up with the work of 10 humans for each one human, for every one human. Strother does a really good job of taking you through this prioritization exercise. And it's not just like the day-to-day prioritization of how you choose how you're going to spend your time and be productive over a few hour block. But it's looking back over your life and asking yourself: “Am I prioritizing the things that I say are important to me as a person?” “Am I living the life I say I want to lead?” “Am I showing up with the values that I say I hold dear? Am I showing that I hold them dear?” It's the deeper level stuff. It's not just, “Do I do what I say I'm going to do?” And it's not just a matter of whether you can prioritize one activity over another in a given day, as urgencies come up. It's not just a matter of holding productive meetings. This is not that tactical. This is a much more strategic view of your life. And it's a great way to do a bit of a self-audit and see — Are you living a life that is true to the one that you say you're setting out to live? The 'Big C' And The 'Little C' In Commitments And How Intention Makes You Productive Lisa: I love how you talk about calendars, burnout, "Big C, Little C..." Talk a little bit about how, when it's tough to manage time, and you're doing an audit of yourself and you're trying to get real with why you're overbooked all the time. Tie that into strengths and how you can take a good honest look at yourself leading to what you really do when you're at your productive-best...or...not! Strother: This is Lisa, ladies and gents, this is her own individual issue but... Lisa: I may or may not have this issue personally (wink, wink). Strother: She's working on it. We're doing a lot of work on her big picture productivity. Big C, Little C is something that I use all the time. The Big C, the C is commitment and what are your larger commitments. The Big C is the big stuff that aligns with your values and how you want to live your life. The Big C is what you'd like to put down when you're telling people, “What are you committed to?” Family, growth, strength... Lisa: Dog rescue... Strother: Yeah, these are the things that I am very committed to them. And so the Big C is usually the high-minded, and it's the thing that would get us the thing that actually we do want because we don't have these high-minded commitments if we don't value them. The Little C is what I would think were your commitments if I followed you around quietly for 48 hours. What would I think you were actually committed to. I wasn't able to interact with you. I couldn't talk with you. I was judging exclusively on my webcam vision of you for 48 hours. What would I say you were committed to? For a long time, one of my struggles is the phone addiction piece because you know, you're in the lift, you're on your way somewhere, you've got a little break. You don't have enough time to really do deep work. So you're just going to pull out your phone, check in, scroll, all those sorts of things. And that would have been... Lisa: People would say you're committed to Instagram. You're totally productive with your social media games. Strother: You're committed to your phone. Yeah, you're on it all the time. Piddly little iPhone games. I used to play iPhone games all the time. And I had to delete them because I recognized so much of my time….if an external Alien Force was coming down to see what I was doing, and they'd be like, “You do that thing a lot. What's that thing?” That's not forwarding the high-minded ideals that actually matter at the end of the day. It's not productive in a life sense. So when you are calendaring and seeing... The question that I think is most powerful in coaching, that I resisted very much when I first started coaching, but now I really do like it is: “What's that in service of?” rather than asking “Why do you do something?” Because that puts us on the defensive to defend why we've made that choice, saying — “Well, what's that in service of?” “What do you hope to gain from doing this thing?” And sometimes we can't help but be reactive. You have an inbox that's full. It's just a crazy day. It's not to make you wrong for ever doing that. But when you can be intentional, and you can tie your actions to a Big C as opposed to a Little C or no C at all, which is probably even worse when you're just like, "Whatever, I'm totally reactionary all the time." But when you can put intention behind it and tie them in, then the things that you do take on, the things you allow into your calendar, and sometimes that is intentionally blocking the calendar, so that nothing may enter that space, giving yourself as you've called it the white space in the calendar where you're like, “No, this is a protected time.” And I recognize if I don't put in something that says “Block this” that I will fill it with everything. Keeping A Commitment To Yourself Means You Can Keep A Commitment Towards Others Lisa: I literally had to call it "untouchable." And it's a message to self, not just to other people. Literally untouchable. This is where I'm forcing productivity on the non-tactical items. Strother: Don't mess with it. Lisa: And if I break that commitment to myself, what kind of commitment could I ever keep if I touch the untouchable? That doesn't sound like productivity at all. Strother: And I mean, I need to start to reveal a little bit of this. Like, I remember how hard that was for you at the beginning. We've had that technique for a while where you're like, “I'm gonna block out an hour here and now and I'm gonna make sure...” And then we'd get back on the phone and you'd be like, “I didn't do it.” And it's because I had this really good reason, and there always is a good reason. Lisa: "My favorite customer called..." Strother: "I couldn't say no..." Lisa: "I love them... What am I supposed to do? My productivity on strategic projects should not trump a client's simple, urgent question." Strother: The thing is you always have the choice. You all, like you are in control of your decisions. And if something did come up, and it was like your appendix has to come out, obviously, touch the untouchable. But it is when you've set those commitments in place and you say, "This is how I want to live my life. This is what productivity is." Again, it's almost like a stoicism piece pulling back from the emotion of the immediate emotion and planning things out in advance before you're there. So then when you get there, it's the whole idea of like, set up your running shoes before you go to bed so that when you wake up, they're there. And you don't have to make that decision. If your calendar is already booked, you don't have to make that decision. And if you do, you have to really own what that means and go in and saying — “I'm touching the untouchable and this is what that's in service of. And I have deemed that that is more important for me right now.” When that pattern just continues and continues and continues then you might need to put something new in place. If that doesn't again... Lisa: It’s not working. Strother: Right, it's not working. Lisa: Because really what you're saying is, "I am breaking my commitment to myself. And if I can't keep a commitment to myself, who can I keep a commitment to?" Ultimately, no one. You're trying to keep it for everyone and that's probably why you're doing it. But in the end, you're not keeping a commitment to anyone if you can't trust yourself. You can trust yourself to be productive with your 3-item to-do list, but you can't trust yourself to earnestly live out the life you say you want. Strother: Put the oxygen mask on yourself first before you help the kids. Lisa: Yeah. Yeah, it's a difficult one to do. Strother: It's so hard because you care about the kids. But if you passed out as you're putting along them, like, then they're dead too. So it’s not... What a dark way to it…. “And then the children are dead..” Lisa: And the episode is over because the children are dead (reader note: that was sarcastic humor that works better in the video version). Strother: There's nothing else, burn it to the ground. Lisa: And this is it you've been listening to Lead Through Strengths where all of the children are dead, but your strengths are alive. But really, thanks for listening to Lead Through Strengths where you can apply your greatest strengths at work. Hope you get at least one tip that you can take today in terms of keeping your commitment to yourself, keeping your commitment to your strengths. And if you want a little help with that, get Strother on the house. He's good at keeping you honest at doing this stuff. Bye for now. Have Deeper Conversations On Productivity And Other Strengths: Ask Strother To Facilitate Your CliftonStrengths Training So what did you think about while you were listening? Did you have an oxygen mask moment? Did you think of a thing where you went — “Yeah, yeah, yup. I have not been setting boundaries... I'm taking on this thing for Joe in this thing for Susie Q and this thing for Ahmet at work and the look, I have not taken on the things that I say I want... Why can't I let my own things be my urgencies right now? Why am I constantly busy, but struggling with productivity?” This goes back to that urgent and important quadrant concept from Stephen Covey, it goes way back. And Strother has a way of making it really practical and real. If you want to have some important conversations like this, either one-on-one coaching or CliftonStrengths conversations with your team, about what your priorities are, but beyond the moment-to-moment priorities to reach the goals, your priorities as people so that you really understand each other and what drives each person on the team, consider bringing Strother in for one of your events. He facilitates both in-person and virtual events. At the time of this recording, virtual is hot. So, feel free to come on over and request Strother for one of your events so that you can make the most of the environment that we're in. With that, you've been listening to Lead Through Strengths and we look forward to hearing how you have begun to claim your talents and share them with the world. Dig Deeper Into Productivity Through These Resources In his book Smarter, Faster, Better, Charles Duhigg defined productivity as a choice between being “merely busy” or being “genuinely productive.” When you’re someone who leads through Discipline, Achiever or Responsibility, chances are you are committed to completing tasks and achieving your results at the deadline intended, but you might get in the trap of completing many projects without experiencing productivity in your bigger life goals (because you've let other people's priorities take on a disproportionate chunk of time). If this sounds like you, learn about the circumstances that could lead to your talents being starved, fed, honored and insulted. Focus on letting your natural talents shine in order to live your best life. These pages on will be helpful to you whether or not you lead through Discipline, Achiever, and Responsibility.
Your Superpowers At Work - New Ideas For Finding Them And Using Them From Lead Through Strengths Facilitator Strother Gaines In this episode, Lisa Cummings and co-host Strother Gaines discuss, through analogies and practical examples, the impact of knowing how to wield your superpowers at work. If our previous episode suggested ways of striking a balance between making your strengths known and not sounding arrogant about it, this topic is all about using your superpowers at work with out overusing your power. Listen as Lisa and Strother explore one of the important paths towards professional maturity, through which StrengthsFinder has been guiding so many. You can also watch the video version of the interview on our YouTube channel. Lisa: You're listening to Lead Through Strengths, where you'll learn to apply your greatest strengths at work. I'm your host, Lisa Cummings, and you know, I'm always telling you about how energizing it is to lead through your strengths every day at work. But sometimes, the truth is, it feels like the work culture is not aligned to our strengths. And it's really soul-sucking. And we don't know how to ask for what we need, because you don't want to look like you're throwing a temper tantrum. You feel like you have more potential yet you don't know how to let it out. Heck, you might even feel like you have some superpowers to unleash at work, but you don't know how to make them known or useful. So if you're in that situation where you're thinking — "Yeah, the culture and what would put me at my best, they're not fully aligned. And I get by because I'm trying to be a good team player. "But yeah, there are some things that really get me down whether that's too many distractions, or how many details someone goes into or won't go into." There are many, many colors of this example. And I'm here in this interview with one of our facilitators, Strother Gaines. And we're chatting about this topic of superpowers at work - and how you might contribute with them without sounding like you're arrogant. We go through a few examples of people and how they have asked: “What?” “How?” We go through a few practical examples of where people are frustrated by this at work and how they have signaled to their team some of the needs that they have or how they've explicitly asked for them without sounding like a bratty jerk. So without making you wait any longer, we're just going to jump right into an example that I experienced in a workshop where someone was not liking her superpowers at work (AKA her list of talent themes) because she wasn't getting what she needed at work and she felt like she wasn't able to express them or figure out how to express them. So watch for this thing. You've heard me call it the volume knob, and you'll hear Strother talking about controlling your powers. Finding Opportunities To Leverage Your Superpowers At Work Lisa: I'm thinking of a person who looked at her list of strengths from CliftonStrengths, and she sees Communication in her Top 5 and she's like — “Number 1, number 2, number 3, number 4 ….. yes, yes, yes, yes. Those are sooooooo me.” “And then Communication — whelp, I have been told in the last few performance reviews that that's actually one of my weaknesses. So I'm not going to claim that one as a strength. That's actually been my greatest weakness.” And if you think of it like the “This or That” situation, I feel like when I look back on the situation that she was describing to me, she was saying — “I'm going to give you all my Communication all the time, turned all the way up...or down. Since they don't like it up, I’m shutting off my superpowers at work because they're not welcomed here.” Strother: Yeah. Lisa: "I'm not speaking. So..." Strother: Which is great in the meeting, and people love that like…no. Lisa: Yeah, suddenly you went from, “Hey, you don't give anyone room to speak in a meeting,” to getting feedback that “Hey, you have a resting, grumpy face." Yeah, just literally shut down.” Strother: Yeah. The on or the off, I think it's...you're totally right, it's back into what is the appropriate level right now. And as you become more adept at your strengths and you give them the space, I think that we struggle with that because in order to learn, it's like your mutant powers. I was just watching the old X-Men cartoons...and they really apply to superpowers at work. This is a weird deviation. You're like, "Yeah, where are you going with this?” And the old X-Men cartoon starts with Jubilee just sort of coming to terms with being a mutant and she has this sort of fireworks powers. And she just doesn't know how to control them. So they kind of help sometimes and sometimes they just go off and destroy everything and she hates them, because she hasn't learned to wield them yet. And you can't learn to wield those powers if you're too protective of them. She has to swing the pendulum too far to see — “Oh, that's….and now it's too much. I got to learn to pull back my fireworks because if I go that far, it hurts people.” And so in protection of ourselves and other people's, and not looking stupid and not feeling silly, and all those sort of things that we protect against, when you have it, in particular, strength that has a bias against it, like Competition or something like that, where it's like, “Well, you're just being a jerk,” we're nervous to swing for the fences, because we see really clearly what it's going to look like if it goes wrong. But you have to allow yourself that grace and that flexibility to learn how to control your superpowers at work, or you're going to waste them. So swing for the fences, let the pendulum swing in both directions until you find that nice, juicy middle ground where you're actually leveraging them appropriately. Lisa: Yeah, what a great way just to give yourself permission to experiment with it. And to not think that there's only one way to do it because Competition doesn't mean I'm shutting down or I'm challenging you to a gunfight. It doesn't have to mean this or this all the way. It can be simple things like — “Hey, when I lead through Competition, I'm keenly aware of our standing compared with our competitors. And it means that I make really cool bubble charts that show how we stack up in the industry. And the fact that I'm driven and motivated by that makes me a better performer.” And so I think when people go from the “This or That” pendulum, they shut off the ability to even play with the middle and say — “What else could it mean? How else could I contribute through my superpowers at work" And what else? And what else? And what else? Strother: Well, you and I do, both of us, when we facilitate, oftentimes will do that activity “This or That.” The thing is you ask people, “you do this, you do that,” and then they spread themselves out throughout the room. And it's very rare that you'll get people who are like, “I’m the full polar.” And sometimes it happens, and that's an identifier for people and they really care about that. But most people do fall somewhere in that mid-ground. And so in that respect, it's easy for people to see that it's shades of gray. But when it's intellectual, and you're not in like the actual physical practice of the strength, people are like, well, it's “I'm one of the poles,” and you're probably just not. Show People How You Perform At Your Best And Solicit Support To Make It Long-Term Lisa: Yeah. Well, let's end with an example like that. So I did that exercise. And I remember this event vividly. The woman led through Intellection. And it was a question in my “This or That” exercise, I was having them line up on a continuum, whether they do their best thinking when they're in the midst of a group conversation, or if they're able to be alone and do the deep thinking. And she literally slammed her body against the sidewall to show — “I am so far on the... I need to be by myself.” But she was in an environment where she was not allowed to work from home. And she didn't have any physical space where she could be alone. At the same time, she felt that her superpowers at work came out when she had space to be alone and think. Yet she felt like she was always getting barraged with “Collaborate!” and “Group work!” and all of these things. But she's saying — “I can't be at my best like that — and I need you to know it.” And so that was a moment where she could bring it out and say, “I need more alone time... I need to go in my cave to think.” But how do you do that where if you just decided "I'm gonna maturely bring that up at work. I feel like I don't have a physical space to do that," without sounding like you're having a temper tantrum and stamping your feet and saying, “I need my corner office where I can be alone.” You know, how do you raise it...? She's afraid that if she brings up her superpower at work she will actually seem like she's anti-teamwork, and that's not a message anyone would want to hear. In fact, it could be a ding on her personal brand rather than an unleashing of strengths. We know StrengthsFinder can help a lot with these conversations about what we individually need to be at our best. But once you realize "I have this need, but I don't know how to bring this up with my peers or my leader without sounding selfish or like a child or absorbed in me and not thinking about the business needs or how the culture actually works." So how do you face that? Strother: I think the first piece that we, anytime we're asking for something like that, framing it in what's in it for you instead of for me. If I come to someone and I say — “Well, I need a corner office because I really need time alone and I just need you to make this accommodation for me.” Like, “Deal with it. You're not gonna get any good work for me until you do it.” Like, "Even if I have that corner office. I'm already like I'm not.... No." Lisa: You just sound like a brat or a diva. Strother: Yeah, I don't want to give that to you, because you're just complaining right now. But if you can frame that for me in, “Here's how I produce my best work.” Especially if you've done like a team StrengthsFinder type thing where everybody kind of knows, and we're all sort of moving into that methodology, we get it. “Let's find a way to activate your CliftonStrengths and activate mine.” “How can we make space for everyone?” If you're lucky to have that culture, then frame it in that way. Say — “Hey, you want the best work from me? We've found that one of the things I found in my report is that I do my best work like this. And I don't feel like we have access to that. Is there any way? What could we do?” Lisa: What could we do? Strother: Instead of “Do this,” say, “What can we do to make this work?” And then it's a co-creative process. Then you are collaborating and you're giving them the opportunity to throw something out there, which maybe you've not considered either. Apply Your Superpowers At Work *For Work*, Not Just For Yourself Lisa: Yeah, maybe you don't have a corner office. So you get to go down to the park outside and instead of someone thinking that you're just messing around out there for an hour, you're actually at the park alone doing your thinking time and you come back and when you show that produce better work that way, then people will say, “Oh, okay, yeah, go to your thinking in the park. Because right, we want that brainpower that comes back when you do it.” Strother: And don't let your anticipated thoughts of what you think people will think about you, stop you, because I think oftentimes we're trying to project ourselves into other people. And we usually get that wrong. So when you think, “If I went to the park, I bet they would think that I'm lazy, or I bet they would think I'm just slacking off—” Then tell us you're not. A lot of times we're very nervous to throw those things out there, especially if it feels like an accommodation, or something that not everybody gets. People feel like, “Well, I have to do things the way they've been done.” There's no rule that says we have to do things the way it's been done. And if you can frame it in “Look at what you get from me.” Even when sometimes you might have to have a little data to support it, like, “This week, I tried out this thing, and I found that I produced so much better or it was easier work with me or I had an easier time in this way... Here's the data from my experiment. Can we make this more long-term?” So there's lots of ways to make it less like jump your feet and being a brat and more like “How can we build this together?” Lisa: Make it about the business, not about you. Make it a pilot. And use your superpowers at work in service of the team. And I like what you brought up about: “What else could we do? How could we accomplish it, given what we have available to us?” And then knowing things like, you may not get the whole thing that you want. Certainly getting a physical office space, that's a big request. That's probably not likely. But what if the concession is that the team understands, “Hey, I'm going to put these big ol headphones on, and it's my one hour tiger time, and I'm not going to answer Skype, no instant message, no text. I'm going to shut out the world just for one hour a day.” And that's not something you've ever been able to have before and suddenly you're super productive, then your team's gonna want to honor that one hour. That seems very reasonable compared with you just deciding that “Well, I can't be productive here so I'm going to pout.” Be Inoffensively Transparent Strother: I had a client who, on the door of their cubicle or like the entrance of their cubicle, had a traffic light magnetic piece and he would put the magnet on the line like — “Could you come talk to me?” was on green. “Am I deep on something? Don't come in.” was on red. So he let people know, “I'm in a deep workspace. Don't interrupt.” Because I think that is a challenge at work, it’s that constant, like, “Wanna gonna go grab coffee?” “Can I ask you a quick question (that will turn into a 20 minute chat)?” “Hey, can I grab you for just a second? Can I talk to you for a second?” And his solution was, “I'll just be very clear and very transparent. Right now, no, you can't.” And they loved it because they knew when it's green, cool, great. And when it was red, he's busy and I'm not offended because that's not, “I don't want to talk to you.” It's “I'm not talking to anyone right now because I produce better work that way.” Lisa: And even knowing the talent themes like having the conversation where this is a team event so that someone can see, for example, someone who leads through the superpower of Focus at work - that they could be in an open work environment and have their back to the room and literally not be able to hear everything that's going off behind them because they are so focused on that one thing. Other people are so distractible that they wouldn't understand that's possible. They may not even believe it to your point about, you know, putting your own behaviors or the thoughts in your head, your lens on other people. So that's a powerful one. Strother: Yeah. Want To Grow As A Professional And Wield Your Superpowers At Work? Do CliftonStrengths With Your Team Lisa: That moment when Strother said the example of his friend who said, “Life is so dynamic right now,” this is what it feels like at work when you're trying to be really mature about it. It's like, “Oh my god, there's so much chaos and I'm burnt out and I'm just overbooked on my calendar and everything has gone awry.” And then you're like, “Alright, now I need to show up and be a pro. So okay. Things are so dynamic right now.” You find a way to say it, you find a way to frame it, so that you still feel professional, but you still have needs. Even though you show up as a mature pro, there are still things that would put you at your best at work. And I loved how we were able to just jump around different examples and chat through some simple ways that people have signaled those to their teammates, and how they've asked for those kinds of things from their manager without seeming high-maintenance, without seeming like a brat or a jerk. You may not feel that you can leap from today's current state to "superpowers at work." Maybe that seems to far right now. That's okay. Take the smallest action in that direction. If you think this kind of conversations would be useful for your team to have with each other, and I'm just gonna go — hint, hint — they're really useful to have with each other, meaningful conversation about your talent themes. Over time, they're going to open up so much understanding for you so that you know: What another person's interest is How they would naturally process information How they would naturally relate to the world How they make decisions How you could be helpful to each other by honoring those talent themes What their untapped potential might be (AKA hidden superpowers at work) This would be a great time to do CliftonStrengths with your team, and then consider doing some team building conversations. Many people are doing virtual training today. And Strother definitely facilitates those. So if you're interested in having him in for one of your virtual events, feel free to request him for your event. It's these kinds of open conversations that you have with each other that ensure you understand what each person on the team needs. Many people will consider it too high-risk, they won't come forward with these kinds of requests or wishes or thoughts because of the brat factor. They don't want to be seen as a brat. But they also see it as high-risk. They see it as a conversation that if they raise this, and that makes them go down a notch or two in your view, it's not going to be great for them in the workplace. And if you contrast that with what happens when you're having these strengths-focused conversations at work around CliftonStrengths, it opens it up in a whole different way. It puts it in a new context and makes people feel open in a way that they wouldn't if they were just going to come up with this conversation and raise it to you like it were an issue. With that, thank you for listening to Lead Through Strengths and for bringing your best strengths to the workplace, because you know our workplaces need that from you. Next up: It's the last interview in the series with Strother and in that one we are talking about whether your commitments match your calendar, whether the things you say you want match what you actually do with your time. It's a powerful self-audit, and we'll see you over there. Charge Up Your Superpowers At Work With These Helpful Resources You can supercharge your career when you can do your best work in a way that will work not just for you but also for those around you. If you lead through Focus and Achiever, consider engaging in some mature conversation with your team and being more sensitive towards the needs of others and the business while striving for your best. In fact, why not conduct a fun experiment with your strengths? Remember the volume knob that Lisa talked about? It’s a metaphorical way of regulating your strengths — in the context of the situation and the people around you. You’ll discover whether you need to turn your strengths up or pull back a bit. And once you’ve found that sweet spot, you’ll find that your strengths are better received. Finally, review Lisa’s episode on how you can offer your awesomeness without sounding arrogant, where she explores the idea of balancing your talent’s energy with outward focus, i.e. thinking about the business outcome your strengths and talent can serve.
Conversations About Turning Conflicts Into Strengths Collaboration - With Lead Through Strengths Facilitator Strother Gaines In any work environment, especially widely diverse ones where people with different backgrounds, cultures and management styles work together, conflicts between or among employees can arise. At the same time, every customer seems to come to us hoping for better teamwork and collaboration. While conflicts are inevitable, they can actually be an opportunity to exercise strengths so that these conflicts turn into a collaboration. Listen to Lisa Cummings and Strother Gaines as they navigate this conversation about turning conflicts into strengths collaboration: Lisa: You're listening to Lead Through Strengths, where you'll learn to apply your greatest strengths at work. I'm your host, Lisa Cummings and actually today, I'm back with another episode where Strother Gaines is joining me for a conversation on strengths. And in this one, it is all about conflict and collaboration. Most people I talked to want to be known as having good emotional intelligence in the office. And when you feel those moments of conflict, that's when it gets most trying. And when we're doing our StrengthsFinder events or CliftonStrengths events with customers, one of the things we hear about often is opposites. They'll say — “Oh well, I feel like I think totally different from all these other people on my team. I feel like we live on a different planet sometimes.” And if you have some of those moments where you really feel that you’ve come to things in a very different way from your teammates, it can definitely make you feel like you would be in conflict. The good news about strengths is having these strengths conversations, they allow you to see the positive intent from the other side, and not just the positive intent but actually the positive outcomes from being able to use your strengths and then their seemingly opposite way of coming at things and using that to be a more collaborative and effective team. So without making you wait any longer here's my conversation with Strother. Planning Ahead Of The Moment Is Crucial To A Collaboration That Works Lisa: How do you start to take these things where you might have opposites. So let's say you're a — “Process it in the moment, talk it out, come up with the ideas right now.” And somebody else is the opposite. “Hey, let me do my best thinking on it. Let me take a minute with it, give me a beat and then I'll come back and I'll give you much better work that way.” So I think people can figure out, “Hey, we head-butt.” Or, “We don't think the same way.” But then what do you do with it? Because I love to tell people, “Hey, that's the perfect partnership, you can plan in advance to be the yin yang to each other. This can actually be great for your collaboration at work” But then when you're in the moment, and it feels like conflict, what do you actually do or say, to ***invite the difference*** and not be defensive or not kind of push your way on to someone? Strother: I think it's setting that conversation up before it gets emotional. This is something that I recommend across the board - partnerships, companies, coworkers, everything before we're in it, before it's — “You need two weeks ***but I want to do it right now.”*** Having a conversation where we recognize when we get to that place, this is what we're both going to want. So what should we do? Let's plan now, before we're both emotional about it, before we're trapped in it and it's like, “You never do anything the way I want you to!” Sitting down and saying, “You need this. This is what you would like. I'm going to want this, what can we do?” And then we're not governed by that moment. And we get into that moment you sort of do that in emergency break glass, where you're just like, “Look, we're there. Activate protocol seven.” And then we've agreed, and we're going to run through with that instead of letting our emotions sort of drag us all around. We already know how we're going to collaborate and work together as a team - before the emotions get heightened. Allowing Your Logical Mind Over Emotions Can Result In More Effective Collaborations Lisa: That's so good. That's Marshall Goldsmith level. Don't get hijacked by the emotion in the moment. Plan what you're going to do in advance. Yeah. Because then your intelligent thinking is there. Strother: Let that logical mind come through and make a plan before you get there. Emotions are wonderful. I love emotions. But we oftentimes are like, “Well, when I get there, I'll be able to ***rein it in.” Usually not.*** Lisa: ***Makes me do a shut down.*** Strother: Yeah you're like, “Well, now ***just fine, whatever you want. We'll do whatever you want.”*** And not shutting down looks different for everybody. But if you use that logical, brilliant brain of yours beforehand and just put stuff in place, it's so much easier to deal with it when you are hijacked. Lisa: Which is going to happen... Strother: Oh yeah. When you try and avoid that emotional hijack, you're actually shutting yourself off to a lot of the things that are the red flags for you. These are important things. This is your body saying you need to pay attention to this. So you don't ever want to turn off the emotional response, but you don't want to be governed by it. *** Everyone thinks — “Well, I don't want pain receptors.” But that's a horrible disease that people have when they can't feel pain because their body is just being… they broke their arm, they don't know. If you translated it to work, you'd be wanting to opt out of collaborations altogether and simply work with someone else. Unfortunately, you don't get to pick who you need to collaborate with at every moment, so you need the pain receptors to tell you to work your stuff out. You need those emotions to flare up and say, “Hey, pay attention.” But then if you can snap back into your logical brain, you're gonna have a better outcome. Learn More Ways You Can Use Your Strengths, Invite Strother To Your Team Events Lisa: I love how Strother framed that up as an emotional flare-up and how wise it is to think through your agreements you're going to have with each other before you're in the moment, before you're amped up, about a conflict. Being able to have those mature conversations when you're not in the moment, it is a total game-changer. Rather than avoid each other, you can use your opposite preferences to be a collaboration high point. I've seen Strother work with customers where he has enabled people to open up a conversation that they have not been able to resolve on their own. They had these pent-up frustrations with each other, that annoying department or that annoying teammate. And strengths can create this vehicle for you to actually understand why someone thinks the way they do or why they relate to the team in the way they do or why they bring this totally different priority to bear. If you've been adoring Strother’s style in this interview series and you want to bring him into your event... If you do a team building or you're building a strengths-focused culture in your organization, feel free to request him when you contact us. He does both in-person and virtual events. Of course virtual as of the time of this recording are very hot and they could be very timely for bringing a team together when they're under lots of stresses, not just the butting head type of stresses that they're having with each other. With that, thank you for listening to Lead Through Strengths. We look forward to talking to you next time and helping you claim your talents and share them with the world. And boy, oh boy, next episode, we're gonna help you do that in spades because the conversation is around, genuinely trying to live your best life. It's a good self-audit to say, “Hey, am I going all-in in my life? Or am I dialing it in?” You'll get to find out next time. We'll see you there. Other Resources To Help You Turn Conflict Into Meaningful Collaboration At Work Preventing conflict: Lisa takes you into a deep-dive into the subject matter of conflict in this earlier episode. When you and your team understand the root of most conflict at work, you'll be able to win over moments of conflict together -- or even better, prevent them before they happen. Now that's collaboration! Work relationship goals: Lisa's previous conversations with Jason Treu and Gary Ware will guide you toward building healthy team dynamics that result in meaningful relationships. If you're hearing a lot of "Yes, but" in your meetings, these resources will be worth your time. Avoiding conflict? Meanwhile, this tends to be a hot button for people who lead through Command and Restorative. If you've ever felt yourself holding back, you have to honor your strengths again. Your team will surely be nourished by what you offer. More from Strother: to see the full playlist of our interviews, check out these other five videos we recorded with Strother.
Lead Through Strengths Facilitator Strother Gaines Shares His Thoughts On How To Not Sound Arrogant When You Offer Out Your Strengths In this episode, Lisa Cummings and co-host Strother Gaines talk about the different ways you can present or offer your strengths at work and how to not sound arrogant in doing so. How you can be received or appreciated for your contribution at work depends on how you are able to maintain that delicate balance between wanting to be known for your strengths and not coming off as full of yourself. Customers come to us every day feeling excited about their StrengthsFinder results, yet simultaneously being afraid of turning everyone off. They want to know how to not sound arrogant or bratty or braggadocios when they try to get known for their top talents. Here's the transcript of the interview with Lisa and Strother Gaines as they explore the topic: Lisa: You're listening to Lead Through Strengths, where you'll learn to apply your greatest strengths at work. I'm your host, Lisa Cummings, and I'm also back with my co-host Strother Gaines, where we are talking about that situation where you want to build a personal brand or a career brand around your strengths, but then you're worried because you don't want to sound like a jerk and you don't want to sound like you're walking around the office saying — “I am really good at these things. So assign me these things.” So it gets a little precarious because you want to be known for it, but you have to figure out how to talk about it without turning everyone off around you. Basically, you'll want to practice talking about your awesomeness while also balancing how to not sound arrogant when you bring them up. So I won't keep you waiting any longer. Here's my conversation with Strother, one of our Lead Through Strengths facilitators, talking about how to navigate this tough situation. Wanting To Toot Your Own Horn? Learn How To Not Sound Arrogant With It Lisa: Imagine the tall poppy syndrome that you've heard of, or "the nail that stands up gets hammered down." All of the things that say, “No, you need to be humble. You should keep it to yourself and make sure that you're a very humble person.” But then at the same time, how can you make your differences your differentiators if you're not willing to experiment with them and let them out? So what does it look like to not be tooting your horn in a way that's obnoxious but you're actually offering them out as a contribution? How do you even begin to figure out what is what? Strother: So in the South, it's called “getting too big for your britches.” It’s what we would say. And I got a lot of that actually leaving Kentucky when I left because people are like — “Well, you're abandoning everyone and you're leaving these things and you need to come back and do the thing that everybody does.” For some people, that's actually really rewarding to be a part of that. Consistency is my last strength in my report, and I don't like to repeatedly do the same thing. But for someone, if that's your strength, live in it. Someone needs to be able to do it. Tooting your own horn, when it comes from a place of, “This is my contribution. This is what I can give, and this is how I'm going to help the situation,” as opposed to, if I frame it in, “Look at me. Look at me. Look at me!” — it does come off like, “You're a jerk!” Definitely, no one wants to work with that guy. But when I frame it in, “If you'd like to leverage me appropriately, and you'd like to see me do my best work, putting me in this scenario, giving me an opportunity to do this specific thing, which is something that lots of people don't like to do...” It's when I think about public speaking. So many people are terrified of it. And I would so much... Excel Sheet versus Public Speaking? Throw me up on the stage! So it's finding where you have those natural fits and just making it accessible to the people that you collaborate with, giving them the option rather than demanding that they do your thing. If you've been fretting about how to not sound arrogant when you talk about your skills and talents at work, the solution is all about offering them as a contribution rather than framing it as a selfish need to let them out.
Lead Through Strengths Facilitator Strother Gaines - Helping You Figure Out What To Do When You Don't Like Your Strengths This episode is all about the situation when you don't like your strengths — or you don't think you like someone else's strengths. It's easy to stereotype one of the CliftonStrengths talent themes, good or bad, when you only take a cursory glance at it. It's also easy for your talent to masquerade as a weakness if you have the volume turned up too high for the situation. Here's the transcript of the interview with Lisa Cummings and Strother Gaines as they explore the nuances: Lisa: You're listening to Lead Through Strengths, where you'll learn to apply your greatest strengths at work. I'm your host, Lisa Cummings. I'm always saying it's tough to find something more energizing than using your strengths every day at work. And today, the topic of the podcast episode is about those moments when you're asking yourself — “Oh, should I not use my strengths at work?” “Are these not good ones to have for a given job?” Or, “I don't know that this talent theme is going to be well appreciated in the work culture that I'm in, so maybe I should just bring it down a little bit because I don't think people at work are going to appreciate it.” This will help you figure out whether it should go into hiding when you don't like your strengths. The format is going to be a little bit different in the following series coming up for the podcast here. I actually have Strother Gaines joining as a co-host, he's one of our facilitators here at Lead Through Strengths. So many times now people are experiencing facilitators other than me when they do training classes on CliftonStrengths, StrengthsFinder, strengths leadership development, etc. And so I thought, wow, our customers and our podcast listeners need to get to know these amazing facilitators. So, coming up over the next weeks and months, you will be getting to meet many of them. In the next six episodes, you'll meet Strother, where I'm having a conversation with him. Having A Case of ‘Bad’ Talents? Don’t Like Your Strengths? We Get You Lisa: We're talking about that thing today, where you get your list, and you're loving a few of them, but one of them is leading you to think — “I don't know about that one... I don't think I would call it a strength... I think I want to get that one back.” “Can I see my #6, 7, 8, 9, 10? Can I choose from some other ones?” So when I jump into this interview with Strother, you'll see that we are cracking up a little bit because I had just been a klutz in the office and caught my pocket on the table in the office. And so we're busting a gut a few times in these episodes. I'm going to do an intro for each one, I'll do a closing for each one. And if you hear us jump right into some laughter, well, yes, some shenanigans are probably going on me being a klutz, or us goofing around. If you want to see some of the shenanigans and silliness - things we were doing where we're playing around in the office - then make sure that you go to YouTube and look at the video version. At the end, I'll include some of the outtakes so that you can see them there. So let's jump right in to talk about what to do when you don't like your strengths. Shifting Perspective When You Don’t Like Your Talent Themes Lisa: Let's say you take the CliftonStrengths assessment, and four of the five of them you're like — “Oh, yeah, these are so me... I love that, but that one -- well, I mean, it's kind of me, but I don't really like one of my strengths…” Or, “I don't really think that in this workplace they're gonna love it. I don't want to be seen like that... I don’t know if that would be valuable here or even accepted here if I let that one out.” So what's your opinion on that? What do you do with it? Strother: Well, I totally had that happen in mine. I have Significance in my Top 5, and to me when I read Significance, it came across as like, “Tell me I’m pretty… Tell me I did a good job..." I need everyone else to tell me, like, “This is a good thing.” And one of my greatest fears in my work is that I required external validation. Everyone tells you to find that joy, find all of that inside of you. And then my StrengthsFinder came back and it's like, “No, you actually need people to tell you what’s good. And I was like, NO. But then, after I sat with it for a long time — you encouraged me to, like, “Stay with it for a little bit...” — I started to find that it influences so much of the types of projects that I take on, and it helps me actually delineate what I would be good at, what I would be excited about, and what I'm not. I'm not great at something that I'm not passionate about, and I don't like creating something that doesn't have that feedback loop where I get someone else's opinion or other people are collaborating with it. It's re-visualizing how you conceptualize that strength. Find a way that you can tilt that so that it is still you... Your ‘Bad’ Strengths Are Good Enough To Make You Stand Out We've talked a lot about “basements and balconies.” Do you have a strength that's in the basement, and that's where you're viewing it from? What does it look like when it's fully actualized, when you're actually taking control and being intentional about it, instead of letting it run the show underneath all of the things, that when you look at it, you go, “That's the thing I want.” Then it's a lot easier to bring it out, even in a culture that might not support it, because that's your unique offer. This is a tricky situation - training participants will often say that you save a talent for your home life because you don't like your strengths for work purposes. If it's something that doesn't show up a lot, if you have a rare strength, you're going to stand out. And standing out can be challenging sometimes, but it's also the thing that's going to get you noticed. Most of the time, anytime you want to move forward, first you have to get noticed. So use it, like leverage that weird thing and make it your strength. From ‘Irrelevant’ Strengths To Workplace Impact Lisa: I love how Strother framed this one out for you, as a way to bring your unique offering to the workplace. We always talk about your differences being your differentiators. So, instead of thinking of a strength as something that you need to squash down and say, “Oh, maybe I have a bad strength...” — which is an oxymoron — use your strength fully, figure out how to mature it, and get the most out of it. Now sometimes people feel like they have skills that aren't relevant on the job. This is definitely a case where you might wonder what to do when you don't like your strengths because they don't feel helpful in your current role. For talents, we're talking about something different. We're talking about how you naturally think, or feel, or act when you are at your natural best, and you wouldn't want to squash those out — because it would be squashing down the best of you. With that, thanks for listening to Lead Through Strengths. You've been getting to meet Strother Gaines, one of our facilitators from DC. In the next episode, you will hear us talking about how to not feel arrogant when you're talking to other people about your strengths. We'll see you there. Want More Ideas For What To Do When You Don't Like Your Strengths? A while back, Lisa interviewed Ben Fanning on what to do when you think your job isn't a good fit for your talents. Ben was funny and insightful. He gave lots of ways to reconnect with what you like about work, build a personal brand around strengths, and to mold your job in that direction. Ben wrote a whole book on the topic called The Quit Alternative. The book is excellent, and it hits on a common situation where people think they might need to quit their job to be content again. If you read Ben's book, you'll almost certainly think that the grass isn't greener on the other side — it's greener around the corner of the same company. Another episode you might like to explore is the one where Lisa answers the question of what to do when you only have 2 of the colors in the CliftonStrengths lineup. This is another situation that makes a typical training attendee say that you don't like your strengths.
There's a unicorn inside each of us and Its important to find your creativity and embrace your authentic self. This week's guest brings talent and humor to guide us in the right direction and teach us how to embrace our inner unicorn. Strother Gaines uses his background in Dramatic Arts to coach corporate Americans how to be happy in their own skin and to recognize their unique abilities. Tune in to hear Strother's story as he inspires us to embrace our authentic life. JOIN US FOR VICKERY AND CO'S MASTERCLASS SERIES 2020Support The Brave Files on PatreonHave feedback? We would love to hear it! Give us a call at 312-646-0205
It can be scary to bring your best self to a networking event (or just any event in life) especially if you feel introverted or unsure of yourself. In this episode, we talk about how to make the most out of any situation you're in by bringing your personality and of course - the best networking tips. Our guest: Strother Gaines is a business and personal coach for creative entrepreneurs and those who want to become one. His private practice is called “But I’m a Unicorn, Dammit!” and he is passionately working to help as many people as possible own up to the fact that they’re a unique fu($!@& snowflake. Ps. the secret FB Group: https://www.facebook.com/groups/anyyounger/
Hey there word nerds! Today we have a little change of pace in store for you. As you may recall, when I’m at different conferences, I’ll sometimes record a live-from-the-conference interview, and this happens to be one of those episodes! This interview was recorded in front of a LIVE studio audience at INBOUND 2018. Now, if you’re not familiar with INBOUND, it’s a fantastic conference hosted by HubSpot and takes place in Boston every fall. INBOUND has featured some truly incredible keynote speakers during the years I’ve attended like Michelle Obama, Brene Brown, and Deepak Chopra. I know right! Now if you’re a marketing nerd like me, or your day job happens to be in marketing, social media, or design, this is the conference to attend. And the INBOUND team has graciously given us a discount code, which will give you $150 off a 4-Day, All-Access pass to this year’s event. Check out our show notes page for the info to take advantage of this amazing deal! So why do I love INBOUND so much? Well over the years I have been attending, I have had the awesome opportunity to speak at this event, and have been able to foster several friendships. And one of the people I’ve connected with happens to be today’s guest, Strother Gaines. Strother is a business and personal coach for creative entrepreneurs and those who want to become one. He is a multi-passionate entrepreneur, and his coaching business has just about the best name of all time: “But I'm a Unicorn, Dammit!” In his business, Strother works passionately to help as many people as possible own up to the fact that they're a unique f($!@& snowflake. He also served as the event director for the DC Chapter of Network Under 40 and he recently spoke at the TEDx MidAtlantic Festival on on the topic of storytelling. I have also had the opportunity to hear Strother speak at INBOUND on networking, and after hearing his talk I knew I had to have him on the show to discuss this very topic. If you’re anything like me, you might look forward to networking about as much as you look forward to a deadline. It’s both terrifying and invigorating at the same time. So listen in as Strother and I chat about why networking is so freaking hard, and how the best way to make it easy is to show up as authentically you. In this episode Strother and I discuss: Tools to access your authentic self. Clamping down on what you share vs. keeping your privacy boundaries up. The benefits of getting a “no”. Networking pitfalls to avoid. Ice breakers and best practices in networking environments. Plus, Strother’s #1 tip for writers. For more info and show notes: DIYMFA.com/244
The Out Entrepreneur | Bringing Our Whole Selves to Work | Conversations with Leading LGBTQ Bosses
Strother is a business and personal coach for creative entrepreneurs and those who want to become one. He works with lawyers who just wanna dance, programmers who wish they were potters and undercover Yogi CFO's to integrate their professional life with their authentic creative self. He is a multi-passionate entrepreneur with a background in theatre, public speaking, education, sales, management, leadership and segway-tour-guiding. His private practice is called "But I'm a Unicorn, Dammit!” and he is passionately working to help as many people as possible own up to the fact that they're a unique fu*%!@#g snowflake. He is the producing artistic director for DC's only immersive theatre company - TBD Immersive. He served as the event director for the DC Chapter of Network Under 40 and he recently spoke at the TEDx MidAtlantic Festival on the topic of storytelling.
The Out Entrepreneur | Bringing Our Whole Selves to Work | Conversations with Leading LGBTQ Bosses
Strother is a business and personal coach for creative entrepreneurs and those who want to become one. He works with lawyers who just wanna dance, programmers who wish they were potters and undercover Yogi CFO's to integrate their professional life with their authentic creative self. He is a multi-passionate entrepreneur with a background in theatre, public speaking, education, sales, management, leadership and segway-tour-guiding. His private practice is called "But I'm a Unicorn, Dammit!” and he is passionately working to help as many people as possible own up to the fact that they're a unique fu*%!@#g snowflake. He is the producing artistic director for DC's only immersive theatre company - TBD Immersive. He served as the event director for the DC Chapter of Network Under 40 and he recently spoke at the TEDx MidAtlantic Festival on the topic of storytelling.
Hosted by David and Nycci Nellis. On today's show on Federal News Radio: • • • Blue Star Families is an organization whose mission is to bridge the gap between civilian and military communities. The Neighbors Celebration honors civilians that go above and beyond the call of duty to provide assistance for the betterment of our servicemen and women. The event welcomes a select group of D.C. and military chefs that join forces in the kitchen. Jennifer Medeiros and Sal Khan are in to tell us all about it; • Did you know that D.C.'s arts space in the old trolley tunnels beneath Dupont Circle is currently being used for TBD Immersive's new theatrical production “Cabaret Rising: One Nation Underground?” The show allows audience members to interact with characters, move freely exploring the space, solve puzzles and quests, and even affect the plot. Strother Gaines (director/artistic director) and Jenny Splitter (playwright) all are in to tell us about it; • Bacardi Legacy is a global cocktail competition launched as an hommage to signature, Bacardi rums. French Scott Marshall is a head bartender at Five To One, recently named by Zagat as one of the “hottest” new bars in D.C., and he's competing! We'll hear all about going head-to-head with mixologists the world over to win the coveted Bacardi Legacy competition; • You all know about The Wharf. It's hot. And one of the hottest places there is Whiskey Charlie, the rooftop cocktail lounge perched atop the Canopy Washington DC at The Wharf. Bartender Donnavon Lalputan is in to treat us to some of his signature concoctions.
Hosted by David and Nycci Nellis. On today’s show on Federal News Radio: • • • Blue Star Families is an organization whose mission is to bridge the gap between civilian and military communities. The Neighbors Celebration honors civilians that go above and beyond the call of duty to provide assistance for the betterment of our servicemen and women. The event welcomes a select group of D.C. and military chefs that join forces in the kitchen. Jennifer Medeiros and Sal Khan are in to tell us all about it; • Did you know that D.C.’s arts space in the old trolley tunnels beneath Dupont Circle is currently being used for TBD Immersive’s new theatrical production “Cabaret Rising: One Nation Underground?” The show allows audience members to interact with characters, move freely exploring the space, solve puzzles and quests, and even affect the plot. Strother Gaines (director/artistic director) and Jenny Splitter (playwright) all are in to tell us about it; • Bacardi Legacy is a global cocktail competition launched as an hommage to signature, Bacardi rums. French Scott Marshall is a head bartender at Five To One, recently named by Zagat as one of the “hottest” new bars in D.C., and he’s competing! We’ll hear all about going head-to-head with mixologists the world over to win the coveted Bacardi Legacy competition; • You all know about The Wharf. It’s hot. And one of the hottest places there is Whiskey Charlie, the rooftop cocktail lounge perched atop the Canopy Washington DC at The Wharf. Bartender Donnavon Lalputan is in to treat us to some of his signature concoctions.
At this year's Inbound conference in Boston, MA, we had the pleasure of meeting Strother Gaines. Strother Gaines is an entrepreneurial coach, a theater owner and a Unicorn, dammit! Strother, fresh off his breakout session, How To Network Without Being An @sshole", gives us pointers on how to network comfortably, while remaining true to yourself.
This Episode’s Focus on Strengths This week Lisa chats with Strother Gaines, where they talk about using your strengths to maximize the authentic "you" at work. Strother works with a lot of clients who feel trapped in other people's expectations. This interview will help you look at your innate talents and focus on who you are at your natural best. By doing that, you'll make stronger connections in your career because you're not working so hard at showing up like you think you're supposed to at the office. Strother and Lisa met a few years ago at a public speaking conference while talking about the “yes cat” Vine video that Lisa had not heard of. Since then, Strother keeps Lisa up on the latest viral videos like Yassss Cat, awesome texting abbreviations like TL;DR (too long didn’t read), and awesome made up words like Screlting. Strother's Top 5 Clifton StrengthsFinder Talent Themes: Individualization, Strategic, Significance, Communication, Activator Lisa’s Top 5 Clifton StrengthsFinder Talent Themes: Strategic, Maximizer, Positivity, Individualization, Woo Resources of the Episode Check out Strother’s get-to-know-him video and the full TEDx talk on Storytelling. Connect with him on his business site, But I’m A Unicorn Dammit, and his LinkedIn page. Strengths Tools You'll also find lots of StrengthsFinder, leadership, and team tools on our Strengths Resources page. Subscribe To The Lead Through Strengths Podcast To subscribe and review, here are your links for listening in iTunes and Stitcher Radio. You can also stream any episode right from this website. Subscribing is a great way to never miss an episode. Let the app notify you each week when the latest episode gets published. Here's a Full Transcript of the Interview Lisa Cummings: [00:00:09] You’re listening to Lead Through Strengths, where you’ll learn to apply your greatest strengths at work. I’m your host, Lisa Cummings, and I’ve gotta tell you, whether you’re leading your team or leading yourself, it's hard to find something more energizing and productive than using your natural talents every day at work. [00:00:26] And today, you’ll get to learn from my coach. He’s a TEDx speaker, he facilitates StrengthsFinder training, he specializes in authenticity, connection and storytelling. If you check out his coaching business at UnicornDammit.com – and, yes, you heard me right – he has this crazy name because he helps people make some giant integrations between different parts of their lives, like lawyers who just want to dance, programmers who wish they were potters, CFOs who are undercover yogis. So fun already, right? Strother out on his quest to find the unicorn qualities in people [00:01:02] I also love that he brings a million and one perspectives to the workplace scene. He’s done everything from professional speaking to sales management to segue tour guiding. His favorite hobby is directing theater, and he even integrates these amazing theatrical experiences into corporate events. I could gush on and on, yet you’re totally waiting for us to get on with the interview section of the show. [00:01:28] So, Strother Gaines, welcome. Strother Gaines: [00:01:30] Thank you so much for having me, Lisa. Lisa Cummings: [00:01:32] Let’s start with that by telling everyone your top five and which one you felt most authentically like you, when you first read your results. Strother Gaines: [00:01:41] Sure, yeah. My top five StrengthsFinder talent themes are Individualization, Strategic, Significance, Communication and Activator. And as far as the – if you’d ask me – pick one before I took the test, I would’ve said Communication would’ve been at the top somewhere. And there it is; it’s number four. Communication has always been such a huge part of my world personally, and professionally I majored in theater so you get trained in how to be a communicator. [00:02:06] I sang for a long time, both opera, musical theater, pop, things like that, so you get the diction and the different styles there. Communication’s always just been a huge part of my life and I would not be surprised to see it in the top five. Lisa Cummings: [00:02:19] So cool. I didn’t know about the opera part. Strother Gaines: [00:02:22] You know what, I didn’t love it. My undergrad asked me to sing opera because I was awarded a music scholarship because I had kind of a rare-ish vocal part. I was a lyric Italian tenor and opera was not my favorite thing, but if you’re going to give me a scholarship to do it, I suppose I will try. So I would do it and I’d sing the solo, and then I’d jump back into musical theater-land right on afterwards. Lisa Cummings: [00:02:47] When you said musical theater, you made me get back to thinking of dancing lawyers, and that sounds really fun and appealing. One question for you is, if we’re so attracted to these kind of ideas – dancing lawyers and CFOs who want to be yogis and people probably identify with parts of them that feel like that – why do you think it’s so hard then to just be our authentic selves at work? Strother Gaines: [00:03:10] In my experience there are lawyers who love what they do, and mazel tov to them, and I wish them all the happiness in the world. Oftentimes, though, when I interact with lawyers they often end up being English majors, who did it because it seemed like a good stable thing to do, but it wasn’t really the thing that they were super passionate about. However, you’re investing all of this time into cultivating a career in law that, once you make it into it, you go, “Well, I’m in it. Here we are and this is what we do now.” [00:03:36] And so you’re in this place where you’ve invested so much time and it’s sort of the sunk-cost fallacy, “I’d made it this far. I can’t really turn around now and open my yogurt stand like I would really like to.” So lawyers or high-ranking CFO, CTO, that type of group, they’ve spend so much time getting where they are that they feel they can’t turn and pivot at all. Lisa Cummings: [00:03:57] It makes me think about how even young in my career I used to show up at work with my librarian glasses on and put my hair back in a bun and make sure that I look like I should be taken seriously. And there was some disconnect about who I really was and who I thought I needed to show up as. [00:04:15] And that reminds me of your concept of connection at work as well, because I think those kind of behaviors make some sort of disconnection or wall between you and people, where they go, “Oh, that’s my work environment, and that’s my home environment.” And I remember you saying something about like, “I don’t want to have coffee with you with your work voice on. I just don’t want you to have a work voice.” Strother Gaines: [00:04:32] Totally. Lisa Cummings: [0:04:34] Say something about how you could apply natural talents and the natural you to the concept of being connected at work. Strother Gaines: [00:04:41] Yeah, so I think this is one of the reasons that I was so drawn to StrengthsFinder when you and I started; I’ve been guilty of it as well. I used to manage a spa, and when someone would call I had my normal, like, “Thank you for calling. This is Strother. How can I help you?” kind of voice that drops in that’s not really me, but is what you assume you’d like to hear when you hop on the phone with a spa. It needs to be a very specific style. [00:05:05] As an actor, I’m able to throw that type of thing up into the world and it still seem authentic, but it’s not actually who I am. So we just get really good at playing these roles for what you expect a lawyer to be, a dog walker to be, “What is the type of voice or persona that I should adopt for that role?” And when you adopt those personas you ignore so This meme makes Strother belly laugh! me of the unique things that make you you. [00:05:33] When I look at my top five, there were elements in the spa world that I could utilize but there are others that I sort of hid or just didn’t accentuate. And so I find that StrengthsFinder is such an interesting lens to look at things through because rather than trying to conform to a certain role, or the expectations of a certain role, you take who you are at your core, and make the role conform to you. [00:05:58] And if you have the flexibility of that, and you don’t have a boss who’s really concerned with making sure you fit that square peg into that round hole, then you actually end up being better and more engaging, and that connection with people is so much more genuine. I find that connection has been sort of the basis for me of all good professional things in my life, and I find that those are more impactful when that person is connecting with me as an actual person as opposed to a put-on version. [00:06:27] You kind of mentioned when you first started, and this is oftentimes for people when they first start a new career, they put their hair up, they put on the suit in the right way, they try and make sure that they puff up their chest just big enough that they seem impressive. And at the end of the day, that actually makes us tougher to connect with and so people just sort of fall off the back and aren’t as engaged with you. It’s a challenge though because it is sort of a cultural thing for us to try and put on the role as opposed to be ourselves within it. Lisa Cummings: [00:06:57] I wonder, how do you know when you’re not allowing people to connect with you and you’re giving off some vibe to them that they probably shouldn’t want to get to know you more? So how do you know when this is happening? What if you’re doing this and you’re not noticing? Strother Gaines: [00:07:14] Yeah, that’s a really good question. Sometimes we get so deep into the character. I’m going to diverge a little bit, and if I go too far off, just reel me back because it made me think of some backstory in theater that I’ve used a couple times. [00:07:29] So in theater I am not the best actor. I’m okay. I’m a better director, I’m a better producer, but on stage I’m okay. I have a couple of ticks that I’m not great at, and I’m not super great at inhabiting a character so that it feels real. It’s very clear that, “That’s Strother being a character,” as opposed to, “Well, that’s just the character.” [00:07:51] When I was training as a performer, I was even worse, as you can imagine, because I had no training, and one of my professors told me that I had penguin arms. And, basically, what that means is you cannot lift your elbow away from the side of your body. You’re gesticulating with your hands, they’re all over the place, you feel like you’re being big and broad – too bad there’s no visual, maybe I’ll send a little clip of me doing that – but your elbows are basically… Lisa Cummings: [00:08:18] Is it like your elbows are glued? Strother Gaines: [00:08:20] Yeah, exactly. They’re locked down to the side, and to you it feels like you’re being big but to an audience it looks like you’re just totally cramped into this little space. I could not get rid of that habit no matter how big I thought I was being, no matter how much I tried to push further, I was always in penguin arms, until I took a mask class. Example of commedia mask you'd wear in the mask class that Strother took in college [00:08:41] In mask class you get to put on – my favorite were Commedia masks which are Italian masks that are half of your face. So your mouth is still exposed but the top of your face is covered and stagnant in that one particular pose. [00:08:53] As soon as the mask goes on, you have this ability, or I found I had this ability, to finally lift my arms out because suddenly it wasn’t me. I was playing a character and it was super obvious for everyone who was watching that I was being Arlecchino, it’s one of the stock characters names. That was who that was on stage, and Arlecchino moves with these really big arms, and I could finally do it. [00:09:15] And then as I took that mask off, later, I had gained the ability to take my elbows away from my side. So through this mark work when I get to kind of play in this world where I am definitely putting something on, I developed the ability to finally step out of that box and be a little more authentic and a little bigger. [00:09:37] And so I find that people – a lot of people always especially when we talk about authenticity or being your best self, or things that, that are a little buzz worthy right now, they’re like, “Take off all your masks and make sure they go away,” I see this as, “If you’re going to use a mask use it intentionally to forward yourself and get comfortable.” [00:09:55] I think that one of the ways to start – here we are cycling back finally, we’ve made it back to your question originally – if you can notice that there’s a mask, even like a tiny disconnect that you have at work, and most of the time even if it’s embedded in yourself, you’ll start to catch it usually in a vocal pattern. You’ll find it in something that is just not what you do. [00:10:15] And sometimes it’s actually really helpful to get somebody who does know you. If you do answer a phone, can you have somebody call you and see? Does it sound like you? Are you able to catch it? Can you get somebody in your life who does know you are more authentically, to be around, or to look at some of your writing or things like that? [00:10:33] Most of the time, though, it will be just sort of a sudden revelation on your own part where you’re like, “Oh, God, I’ve got this mask on right now, and it’s my professional mask. It’s my let-me-be-really-important mask. It’s my here’s-this-thing-that-I-did mask. You judge that and not me.” You make a really good point because it can be really challenging to see when it’s happening. [00:10:54] But I always look for little elements of things that are just off of who you normally would be, and it’s really as kind of on you to catch it. And it can be challenging sometimes that’s why you have a coach or that’s why you have a teacher, or an instructor, or a mentor. They’re often the ones who will be able to see things on us that we miss. Lisa Cummings: [00:11:14] Such a good one. And I love using the people who really do know you well. I’ve certainly had that kind of feedback from, I know my sister, in seeing some early speaking videos, it’s like, oh, my God, I just crack up when I see that because it’s you being the formal you, or my husband in the pool last year saying something like, “I’m right here. You don’t have to do your training projection voice.” Strother Gaines: [00:11:35] Oh, God, I get that too, and they’re like, “We’re literally in the room with you.” And I’m like, “I’m so sorry.” Lisa Cummings: [00:11:40] [laughs] I just blame it on drumming too much and having hearing problems. Strother Gaines: [00:11:45] I think that’s fair. That’s fair, yeah. Lisa Cummings: [00:11:47] Yeah, it’s a good one. Now, all of this is making me think of personal career branding kind of topic as well, and I know you do a lot of work on the concept of storytelling. And so if we put that in the context of personal career branding, I wonder how someone in the audience could use their Strengths to consciously tell a story about who they are at their best? Strother Gaines: [00:12:08] I find that personal branding to be really fascinating. And there’s a personal and a professional benefit, I think, to knowing what your personal brand is, and being able to own it. When I look at mine, to pop out for me that helped me in my branding, Individualization and Significance. Having those pieces as context for the story, being able to say, “Okay, if these are my individual talents, these are the things that are easiest for me to call upon, how do I take that and accentuate them? How do I amplify these Strengths?” [00:12:43] For clients of mine, that is really one of my bigger things is to, once we’ve got the concept of who you are, what your Strengths are, I do prefer to focus on the Strengths I know that you’re on board with that methodology. It’s good to be aware of your weaknesses or the opportunities you have to overcome certain things. [00:12:59] But I feel like, especially when it comes to storytelling, you want to cater your story to those Strengths. So whether you are an entrepreneur, or an employee, or you’re working on a side hustle, it’s important to know, “These are the things that I want to lead with.” And if you can craft your story around the Strengths then it’s a more compelling story, and I’m more willing to come along with you on that story, than if you’re in the middle, or sort of muddling around, or, even worse, with some of the weaknesses or things you have to overcome. Lisa Cummings: [00:13:29] As you were talking about what you’re going to start with, I just couldn’t help but be sitting there with you at a networking event and how often people have to tell some story of who they are, “Who are you? What are you about?” Usually it’s, “What do you do?” I’m curious about these mini-storytelling moments that happen at work events or networking events. [00:13:53] And I know you do your Networking Under 40 and you lead these big events. So, gosh, I think I remember you saying something about a terrible story about your first networking event. So tell us about how storytelling plays in there. Give us the storytelling personal branding mixed up with networking. Strother Gaines: [00:14:11] It’s interesting because in networking we have this concept now, and, oh, if I could just kill it that would be wonderful, but everyone is like, “Well, what’s your elevator pitch? Or how do we squeeze you into 60 seconds?” And I just think that that’s such a terrible exercise. In a networking event, when you come up and you give me that pre-rehearsed little piece I am gone in the first three seconds because I know you’re not actually connecting with me: your story is boring, your story is contrived, and it has nothing to do with me, and it’s you pitching yourself to me. [00:14:40] Maybe if we are a perfect match business-wise I’m engaged, but realistically as soon as I hear someone switch into the elevator pitch mode I’m gone. Networking for me it’s a bit like Improv in that you have to just be super present with the person. I’m always more concerned with them than myself, and trying to drag stories out of them, that might be a little bit of my just natural Strengths coming out too. [00:15:06] I like to get people to tell me things about themselves and then I can take that and relate to something that I’ve had going on in my world, and then it’s an easier thing for them to connect with. If we can find places where the Venn diagram of our stories connect at a networking event, that’s when I actually care, and that’s when I’m going to continue to follow up with you. [00:15:25] The thing that I learned is everyone is terrible at it. If you go to a networking event and you look around, I guarantee nine out of ten people are terrified, or doing a really terrible job at hiding that they’re terrified. And so if you go into it and you go, “Oh, my God, everyone is terrible at this because nobody knows what they’re doing,” and you kind of acknowledge the elephant in the room, then it’s way easier. [00:15:47] If you go with no expectation and you’re just there to like connect and see and talk and experience, it’s so much easier than if you put all of this pressure on yourself to be the most impressive person in the room, or make sure you get 20 clients before you leave, or 10 business cards that you can follow up with. Lisa Cummings: [00:16:03] It sounds like this is one of the magic tips, is to find interesting things about other people to ask them about, be curious about, talk to them about. Can you give us some examples of things that others who are listening might look for? Like, I’ll just give you the example of if I see you – and for those of you listening, Strother wears this wooden bowties and they’re so unique. I’ve never even heard of them before, seeing it on Strother. Lisa's ode to Strother's wooden bow tie. It was fun to find in a little San Diego shop, but it won't be her go-to "approachability doodad." [00:16:34] So that is something where I think you just gave, I call it an approachability doodad. Now, so you wear this thing that makes it easy for other people to find you approachable and ask you about it, and those are the things I look out for in other people as well, because it just opens up and breaks the ice. So how about for you? What are a couple of things that you look for that you can be curious about and ask people about? Strother Gaines: [00:16:57] Yeah, totally. It’s funny you mentioned the bowtie because anytime I speak about networking I have three things that I feel – what did you call it? What was the doodad? I love that. Lisa Cummings: [00:17:08] The approachability doodad. Strother Gaines: [00:17:09] The approachability doodad. Love it. I’m going to take that. So my approachability doodads that I have, I always say it’s my beard, bowtie, and bracelet. And so I have my three Bs that I wear to any networking event, it’s a Miansai. It’s this beautiful little anchor. You have one, you’ve got a hook. I’ve got an anchor, you’ve got a hook. Lisa Cummings: [00:17:25] Right. Strother Gaines: [00:17:26] And people seems to really like it, and they’re like, “Oh, I really like your bracelet,” and that’s such a super easy in. The bowtie is really great because I can dramatically yank. It’s by a guy, the artist is SwitchWood here in D.C. You can rip the bowtie weighing out because you switch them in and out, they’re on magnets, and people are like, “Oh, my God, that’s so interesting.” And then my beard is just a big one and people are like, “Oh, it’s a cool beard. How long did that take?” So anything to make yourself approachable. [00:17:51] I think that there’s a fine line for people when do this, because sometimes it gets into the creepy territory of like, “Oh, your hair looks really pretty.” Like, “Hmm, now that’s not a good way to start this.” Start with something usually like the glasses, or an accessory, or shirt color, or the dress color, or something like that. Those are fine. [00:18:11] But as far as everything else goes, I do the access-ability doodads are wonderful. If you want to wear something like that out, I think that’s a really easy way for you to get responsible for giving people an in. Other ways, take the low-hanging fruit. If there is the one person sitting off by themselves, like almost certainly that person is dying for someone to come talk to them because they’re at a networking event. They came to talk to people but they’re feeling awkward, they’re not sure how to approach, so if you approach them, they’re like, “Oh, thank God.” So find the singular person, and that one is an easy one. [00:18:45] And then another tip that actually works, that people shake their heads when I say this, but it genuinely does, if you want to break into a group, stepping in and saying, “Mind if I join you?” It actually totally works because people are like, “Yeah, sure,” and they’ll step aside. It’s way better than doing that awkward hover where you’re standing like two feet behind the person to the side and trying to wiggle in. Lisa Cummings: [00:19:04] And kind of creepy. Strother Gaines: [00:19:05] Yeah. Lisa Cummings: [00:19:06] Two things you mentioned that sounded creepy – the standing off to the side, and I was imagining like the elevator eyes looking up to them, “Is there anything interesting that they’re wearing?” Strother Gaines: [00:19:16] Exactly. Where they’re like, “Let me see. Is this a thing? Oh, yeah, absolutely.” Networking, let’s own it, can feel creepy. It is a forced environment. We’re all thrown to this weird situation. The quicker you just knowledge that the better you are in it. Lisa Cummings: [00:19:30] Such good stuff. Now, speaking of the power to have big habits as an adult, I want to go to the total other end of the continuum. Yeah, it’s like networking at the more surface-level, first intros. Now let’s get into the real deep kind of human interactions that you experience when you’re coaching people. So you guys heard me mentioned in the intro that Strother is my coach. And I’m curious overall what is your favorite question when you’re going deep with people, that you ask of your coachees? Like what conversation topics really seem to move people the most? Strother Gaines: [00:20:06] I feel like if you took a cross section of all of my clients and anyone that I’ve ever done a facilitation with, the one thing that they sort of pair it back to me in almost like a mocking way but because I’d say it all the time and it works, is, “What’s that in service of?” And so if someone says, “Well, this is what I’m doing and this is what I think I’m going to do and here’s what my next plans.” And my follow-up question almost always is, “What’s that in service of?” [00:20:31] And that could easily be, “Well, why are you doing that?” But as a coach, one of the things that I try and avoid is something that comes along with the need to explain or justify. And when I say, “Well, why?” that makes somebody go, “Well, I have to defend that choice. I’m going to defend it. Like here’s what I will because I think that it’s a really good idea and I’ve done all this research and we’re kind of off the topic anyway.” But when I say, “What’s that in service of?” they have to tell me what they hope to gain from choosing that choice. [00:20:59] And so to make it very personal for you, you have a calendaring thing where you like to over-schedule quite a bit, and the question I ask is, “Well, what’s it in service of?” And you can answer right now, and I can say like most people would say something like, “Oh, to fit it all in because I know I have to get out there and always be a presence and always make sure that people know who I am and keep those relationships alive,” and whatever their reasoning is. [00:21:24] And then we ask, “Well, if that’s what that’s in service of, is that in line with your larger goals that we’re working on?” And usually with clients we’ll sort of address anywhere from one on a short end, to up to five or so primary goals that we’re working on, and we can take that action and see if it’s actually in service of the larger pieces. Lisa Cummings: [00:21:43] I love that you brought up calendaring because I hear it all the time from listeners as well, and because I’m totally happy to be transparent on the show because I’m always telling people to get as much time as possible in their Strengths zone. But even an overload of that, my calendar is overloaded with stuff in my Strength zone at times. Strother Gaines: [00:22:03] [laughs] At times. Lisa Cummings: [00:22:05] At times. [laughs] Many times. Not as much as last year though because I’ll tell you, you know, right, we know there are 24 maximum hours in a day, and Strother is not capable of giving you 36 or 38, but he did save me 266 hours of work in one calendar-related conversation last year. Because I remember you were challenging me in order to get some calendar time back, and when you asked me what it was in service of, I remember that I had said yes to too many things and one in particular was a gigantic contractual obligation. [00:22:42] I felt like it was in service of my integrity to follow up with what I had agreed to do, but once I got in, I was like, “Ugh, what did I do to myself?” And you challenged me to use my Strengths to get some massive calendar time back by not assuming I had to go about that work in a specific way, and you gave me some things to try doing that required less preparation, because I’m kind of an over-preparer, for those listening, and it saved me sooo many hours. [00:23:13] I think this is a great way to end on your concept of your Big C, Little C, and then I think they could apply it to themselves because you fill your calendar with things but you may not be fully aware of how you’re vetting those things. So let’s end with that. Strother Gaines: [00:23:30] Yeah, sure. So Big C, Little C is basically your big commitments and your little commitments. And your big commitments are those things that you would feel those high-minded ideals that you would hope that people would look at you and be like, “Oh, I bet Lisa is committed to music and her husband and the growth of the universe,” and all of these things that you would hope someone would look at and say, “Yes, that’s their big things.” [00:23:53] And your Little C is what you would actually see if we followed you around and you didn’t know for about 48 hours what would I, as an impartial observer, think your commitments were? And so is that Netflix? Is that the dog? Is that iPhone games? That used to be mine. I have since overcome some of those addictions, but nobody tell me any good games, because I will immediately jump right back in to them. [00:24:15] But when you’re being trailed anonymously for 48 hours, and this is an exercise you can do on your own, like look back at the past 48 hours, look at your calendar, look at the things you did, look at how you spent the time in between, big projects as well, and see, “Is this something that I seem committed to that’s actually taking up most of my time? Or am I actually living into my big commitments that I have?” [00:24:36] And so one of my commitments is the growth of my business. Did the things that I did today actually reflect that? And that’s your call to make. You get to decide if yes or no. But I find that that Big C, Little C is a nice way to sort of contextualize all of the things you’re doing and to tie it back to calendar time or fitting it all in why do we spend all of this time doing things that don’t actually move forward our larger goals. Sometimes it’s just we aren’t aware that we’re doing them. Lisa Cummings: [00:25:01] Some of the conversations, I think, that when we’re not looking in the mirror and it just feels like, “Well, this is an outside force, versus an inside force,” it makes it feel like the Big C is impossible. So the to-be-continued is follow up with the coach and go deep on this kind of stuff. Strother Gaines: [00:25:17] Yeah. Well, hello there. Lisa Cummings: [00:25:19] [laughs] Well, Strother, this has been so fun. So if they do want to reply to your, “Hello, there,” then where should they go find you? Strother Gaines: [00:25:28] Perfect. You can find me at UnicornDammit.com, you can email me at Strother, which you probably can’t say. It’ll be on your show notes, I’m sure. But it’s S-T-R-other, Strother@UnicornDammit.com. I’m happy to chat over there. Yeah, those are my primary spots. Also, if you happen to be in the D.C. area, I’m not an aegis here. We’re just a young professionals group under 40. We don’t check your ID, so come wherever I could be but we’d love to see you at one of our monthly events. It’s every third Thursday and you can check that out at NetworkUnder40.com. Lisa Cummings: [00:26:04] All right. If you can’t connect in D.C. then come on over to LeadThroughStrengths.com and we have some resources at LeadThroughStrengths.com/resources so you can connect with your team at work, and bring out your authentic best, and their authentic best. There are a bunch of tools there related to StrengthsFinder, strengths-focused leadership and on noticing what works about you and others so you can get more of what works in the workplace. [00:26:30] Thanks, everyone, for listening to Lead Through Strengths. Remember, using your strengths at work makes you a stronger performer at work. And if you’re putting a lopsided focus on fixing your weaknesses, you’re choosing the path of most resistance. So claim your authentic talents and share them with the world.
Strother Gaines from http://unicorndammit.com/ is an Entrepreneur, Life & Business Coach, Storyteller, Unicorn, Beardo, Vagabond, Corgi Daddy, Bear, Lover of overtly & pretentious teas.Support the show (https://www.paypal.com/cgi-bin/webscr?cmd=_s-xclick&hosted_button_id=CQWQVRBGQCK7E&source=url)