Lead Through Strengths

In this episode, we dive into a hot topic that many speakers, trainers, and coaches grapple with: Should you put prices on your website? Of course, there are many pros and cons of displaying prices, so we unpack various strategies that can help you make the best decision for your business. Whether you're leaning towards transparency or prefer to keep things under wraps, the key is to make a decision that aligns with your business model and audience expectations. So grab your favorite beverage, tune in, and let's figure out together if listing prices is the right move for you!

If there's one question I get from almost every coach I coach, it's this: how do I know what to charge? That's why we've dedicated this episode to a topic that resonates with so many of us in the coaching, training, and speaking industries: Pricing Your Services. In this episode, we explore various pricing strategies and how they can impact your business. Of course, we also discuss the importance of aligning your pricing with your personal values and strengths. We also talk about the value of adding more to your offers instead of slashing prices, and how to scope down services to meet client budgets. Plus, we sprinkle in some fun anecdotes and practical tips to help you navigate your pricing journey. So, whether you're just starting out or looking to adjust your rates, this episode is packed with valuable nuggets to help you price with confidence!

In this episode, we tackle the often-taboo topic of…money. Specifically, money blocks – those pesky limiting beliefs that can hold us back in business. We share our personal experiences with money narratives that shaped our views on wealth and success. From feeling guilty about charging for work we love, to the fear of being perceived as "slimy" when selling, we get real about how these beliefs can impact our businesses. You'll hear us discuss the importance of recognizing these narratives and how they can affect your mindset and performance. If you've ever felt stuck in your relationship with money or unsure about how to confidently ask for what you deserve, this episode is for you! Join us as we unpack these themes and encourage you to check in on your own money mindset. Let's break those blocks together!  

As entrepreneurs, we often find ourselves in tShohe dual role of both boss and employee, and it can be challenging to navigate that dynamic. In our last episode, Lisa & I talked about being a bad boss to ourselves, so this time we're flipping the script. We start by remembering how, as our own boss, we have the unique opportunity to create our ideal work environment and set our own priorities. So, how do we use that to our advantage? How can we be a good boss to ourselves? Whether you're just starting out or looking to refine your approach, this episode is packed with insights to help you set yourself up for success by becoming the best boss you can be!

In today's episode, we dive into the juicy topic of being a "bad boss" to ourselves as entrepreneurs. Isn't it funny how some of the very behaviors that made us decide to stop working for a bad boss, are often some of the same behaviors we do to ourselves. Things like overworking, neglecting self-care, not setting boundaries, working unreasonable hours, and more. Together, we explore how these bad boss behaviors can lead to burnout and resentment, So, if you're ready to stop being a bad boss to yourself and start thriving in your entrepreneurial journey, this episode is packed with insights and encouragement just for you!

In today's episode, we dive deep into a topic that many coaches struggle with: finding clients. If prospecting makes you want to run and hide…don't worry. We've got you! Listen in as we share some strategies that have worked for us, so you can make them work for you. Plus, we sprinkle in some creative ideas on how to make yourself visible and approachable in everyday situations. You know, just because we're fun like that. If you're ready to transform your prospecting game, and maybe even have a little fun along the way, this episode is just for you!

In this episode, Lisa and Brea explore the phenomenon of low ticket offers and how they can be a game-changer for your business. While high ticket items often steal the spotlight, we believe that low ticket offers have their own unique magic that can help you build relationships and grow your business. Plus, we have a special invitation for you! Make sure to listen to the end for an exciting new opportunity to connect with other listeners, ask questions, and get support as you implement what you learn. Let's unlock the potential of low ticket offers together! Work With Us to Decide on Your Low Ticket Offer BREA Roper Communication | Woo | Activator | Futuristic | Connectedness If you need a Strengths Hype Girl for yourself or your team, connect with Brea at brearoper.com. She's ready to deliver an inspirational keynote, empowering training, or transformational workshop. If you're looking for an expert guide to support your internal Strengths efforts, reach out today! LISA Cummings Strategic | Maximizer | Positivity | Individualization | Woo To work with Lisa, check out her resources for independent coaches, trainers, and speakers. Get business tools and strategy support with her Tools for Coaches membership.   Takeaways on Using Low Ticket Offers In an Independent Coaching Practice   The power of the no-brainer factor. Low ticket is a strategy for creating offers that your audience can't resist, making it easy for them to say "yes!" ●      Transform Browsers into Buyers: By offering low ticket items, you can convert freebie seekers into paying customers. This shift not only establishes a business relationship but also increases the likelihood of repeat purchases in the future. ●      Creative low ticket ideas: Steal some of Lisa & Brea's favorite low ticket offerings that you can implement in your coaching practice. ●      Leverage Existing Content: Coaches can create low ticket offers from existing materials, such as recorded webinars, activity guides, or coaching templates. This allows you to monetize content you've already developed, making it easier to generate income. ●      Build Trust and Value: Low ticket offers can help establish trust with your audience. When clients see the value in your lower-priced products, they are more likely to invest in higher-ticket items down the line, creating a sustainable business model.   Take Action to Build a Low Ticket Offer Strategy ●      Define Your Low Ticket Offer: Determine what your low ticket offer will be. Remember to make it a “no-brainer” for potential customers. ●      Repackage an Existing Asset: Look through your existing materials (like recorded webinars, handouts, or coaching questions) and package them into a low ticket offer. Aim to create something that provides value and can be easily sold, such as a workbook or an activity guide. ●      Ask For the Sale: After you create a clear offer, it's time to communicate it to your audience. Remember, people who have bought from you before are more likely to buy again. ●      Automate Your Sales: Consider exploring ways to automate the sales of your low ticket offers, such as through email marketing or online sales platforms, to generate income while you focus on other aspects of your business.

Lumpy cash flow. Unpredictable income. Feast or famine.   If you own your own coaching business, you've probably ridden the revenue rollercoaster a time or two. Scary for some, and exciting for others. Either way, this episode is for you! Join us as we explore strategies to smooth out the lumps and create stability in your cash flow, OR learn how to lean into the dips and curves so you can, dare we say, enjoy the bumpy ride!

What do math dreaming, crowdfunding, and Sunday night heart palpitations all have in common? You'll have to tune in to find out!

Selling to corporate clients can be exciting, and sometimes daunting. And everyone wants to know…what's the secret sauce? From the thrill of landing big contracts to the unexpected surprises that come with corporate red tape, we cover it all. You'll hear about the challenges of finding the right decision-makers, the complexities of procurement processes, and the importance of pricing your services appropriately to account for those hidden costs. We also discuss the potential rewards of working with corporate clients, like the opportunity for repeat business and the chance to make a significant impact on a large scale. Plus, we share tips on how to leverage your unique strengths and experiences to connect with corporate teams effectively. So, if you're considering selling to corporate clients or just want to learn more about what it takes, this episode is packed with valuable insights and a few laughs along the way!

Thinking about offering group coaching programs? This episode is for you!   We explore the many benefits it offers – for those being coached and also for coaches themselves. Things like opportunities for support and feedback, profitability and scalability, and developing deep, lasting friendships.   We also share a few different program structures we've tried, and the impact we've seen. If you're curious about how group coaching can benefit your organization, or if you're a coach looking to expand your offerings, tune in to this episode!

Ever wish you knew what all the best business builders had in common? What talents contributed to their success? Well, that's exactly what the BP10 is all about! If you want to build a successful coaching business, you need to tune in!   We kick things off by explaining what BP10 stands for (Builder Profile 10) and how it identifies the top talents that successful business builders possess. We also share about our own top talents and how they influence our approaches to business, especially when it comes to building relationships and profitability. Spoiler alert: we have different strengths, but that's what makes our conversation so rich! We also discuss the importance of surrounding yourself with the right people—your personal "board of directors"—to fill in the gaps where you might not excel.   Whether you're contemplating starting your own business or looking to enhance your existing one, this episode is packed with tips and encouragement to help you leverage your unique strengths for success. So grab a cup of coffee, settle in, and let's get building!

This episode explores why having a clear and distinct signature offer is crucial for your coaching practice.   Whether you're an internal coach or running your own independent gig, clarity is key! Having a clear and distinct offering can make all the difference in attracting the right clients and maximizing your impact.   That's why we discuss the importance of aligning your signature offer with both your strengths and your clients' needs. We also share tips on how to choose the right modality and service, and even how to frame your offering around the problems you solve. Plus, we sprinkle in some fun anecdotes and examples from our own experiences, to make it clear – while you can have multiple offerings, a standout signature offer makes you memorable and repeatable.   So, grab a notepad and pen, settle in, and let's get you on the path to creating a signature offer that truly reflects your unique coaching style!

In today's episode, we dive into building your personal brand as a coach. You'll hear about "Connected Kelly," a coach who initially felt pressured to conform to an analytical persona in her big tech job, only to discover that her true strength—Connectedness—was what truly set her apart. You'll learn how she transformed her approach, leading to a more fulfilling and energized coaching practice.   We also explore practical tips for building your personal brand, including how to identify the challenges you can help solve and how to communicate your unique value effectively. Whether you're an independent coach or working internally at a company, it's important to be specific in your messaging to connect with your ideal clients.   So, if you're ready to make sure your coaching brand aligns with your personal brand, this episode is packed with insights and actionable advice to help you shine!

Every coach grapples with today's topic: Should you avoid bias while coaching? We kick things off by acknowledging that the answer isn't as straightforward as it seems. While many might instinctively say "yes," we explore the nuances of bias and how it can actually play a positive role in coaching. Whether you're an independent coach or working within a company or organization, this episode is packed with insights to help you embrace your unique coaching style while still being the best support for your clients. Let's get into it!

In today's episode, we dive into the essential, yet often overlooked, concept of "working on your business" versus "working in your business." We share our personal experiences and insights on how taking intentional time to strategize can transform your entrepreneurial journey. If you've ever felt like you're just spinning your wheels, constantly reacting to the demands of your business, this episode is for you! We discuss the importance of stepping back, assessing your goals, and making those scary but necessary decisions that can lead to greater profitability and joy in your work. You'll hear us chat about the value of business planning retreats and how they can help you align your offerings with your strengths. Whether you've been in the game, are building a side hustle, or are still dreaming of the entrepreneurial life, it's imperative to pause, reflect, and create a roadmap for success. So pull up a chair, settle in, and get ready to be inspired to take that much-needed time for yourself and your business!

Goal setting. Does setting and getting goals light you up and get you groovin? Or maybe you're not a big fan. Either way, this episode focuses on how to set yourself up for success – by using your Strengths, of course! We believe that when you approach goal setting through the lens of your individual talents, it not only makes the process more enjoyable but also opens up a whole new realm of possibilities that you might not have considered before. Tune in for personal anecdotes and insights about how leveraging your strengths can transform your goals from mundane tasks into inspiring challenges. We discuss the importance of having a solid action plan and the value of check-ins to keep you on track. Plus, we emphasize that even if a goal feels outside your natural strengths, you can still use your unique talents to achieve it. So, whether you're looking to set a Big Hairy Audacious Goal or just want to make your bed every day (no judgment here!), this episode is packed with tips and strategies to help you set it and get it!

Did you know that frustration and burnout your talents can be ‘hangry'. In today's episode, we dive into the delightful concept of nurturing your nature! Life can be tough, and we all know that adulting isn't just a walk in the park. So, why not focus on what makes you shine? We discuss the importance of not just using your strengths, but actively nurturing and developing them to unlock their full potential. You'll hear us chat about the nuances of nurturing your talents, the idea of nourishing them like a well-cooked meal, and how to create opportunities for your strengths to thrive. We even share some personal reflections on our own talents and how we are intentional about feeding them. So, if you've ever felt like your talents are a bit hangry or underutilized, this episode is for you! Join us as we encourage you to take a moment to reflect on how you can start nurturing your nature today.

Maybe you're a planner like Lisa, whose calendar resembles a game of ‘time Tetris', more spontaneous like Brea, who's a little more free-flowing, or somewhere in between. No matter how you do it, taking time to prioritize your well-being is essential. In this episode, you'll hear us discuss the importance of setting boundaries and making intentional choices about how you spend your time. We share our personal experiences and strategies, from booking vacations and massages to creating those precious moments of spontaneity that can truly rejuvenate your spirit. We even touch on our VIP day offerings, where you can take a deep dive into your goals and aspirations with us as your guides. So, if you've been feeling the weight of life's demands, this episode is your reminder to take a step back, breathe, and invest in yourself. So, grab your planner (or just your favorite cozy blanket) and get ready to discover how to make time for YOU!

People are always asking us, “Will my CliftonStrengths change?” and “Should I retake the assessment?”   Since these questions are really two sides of the same coin, the short answer to both is the same: probably not. For the longer answer, be sure to listen in as we explore if/when to retake, and how to get the most from your CliftonStrengths results.

We hear it all

Using Strengths to Believe in Yourself From time to time, everyone struggles to believe in themselves. Especially when faced with challenges and changes in their lives. Too often, this doubt can lead to feelings of inadequacy, and hold us back from the growth we desire. That's why we look to our talents: to identify and question limiting beliefs, so we can shift our mindset to take actionable steps toward our goals, no matter how unattainable they may seem. As always, this episode is packed with insights and practical tips to help you believe in yourself and take those next steps on your journey of development and growth.

We all know how good it is to feel valued at work… but, as a manager, is it worth the time and expense? And how can we ensure that our recognition resonates? In today's episode, we dive into the powerful world of appreciation and recognition! We chat about how everyone loves to be recognized, but not everyone enjoys the spotlight in the same way. You'll hear us share our personal experiences with recognition. We emphasize the importance of understanding individual preferences when it comes to appreciation, because what resonates with one person might not connect with another. We also discuss some practical tips for recognizing your team or peers without breaking the bank. You'll learn that simple, genuine compliments can go a long way, and how being specific about what you appreciate can amplify someone's performance. Plus, we touch on the idea of the "platinum rule"—treating others the way they want to be treated. So, whether you're a manager or just someone looking to spread a little positivity, this episode is packed with insights and actionable ideas to help you create a culture of recognition in your workplace and beyond!  

In today's episode, we dive deep into the concept of flow, that magical state where time disappears and creativity flows effortlessly. We share our personal experiences with flow—what it looks like for us, and the unique ways we prepare for those moments. You'll hear us discuss the importance of creating space in your life, whether that means blocking off time in your schedule or setting the right environment with candles and epic soundtracks. We also explore the difference between being in flow and simply being focused, and how understanding your own strengths can help you find your flow more often. So, if you've ever wondered how to get into that sweet spot of productivity and creativity, this episode is packed with insights and practical tips to help you discover your own flow state. Get ready to embrace the freedom to flow!  

Whether on a trip to Vegas, family reunion, or navigating the mountain's edge, our strengths are there every step of the way. The question is, are they guiding, protecting, and supporting you? Or are they getting in the way, causing conflict and confusion?   In today's episode, we dive into the fascinating world of applying our strengths beyond the workplace. You'll hear us share some hilarious and relatable stories about how recognizing and celebrating each other's strengths can help you move from frustration to fascination, transforming everyday interactions into opportunities for connection and appreciation.   If you're dealing with a frustrating situation using strengths at home, or just want to bring a little more joy into your relationships, this episode is packed with insights and tips to help you embrace your strengths in every aspect of life!

"Where did the time go?" "If only I had more time!" If you're looking for productivity hacks or time management tips – this episode is for you. We've all been there. We believe time is our most valuable resource. Unfortunately, this often leads to overwhelm and guilt when our expectations don't match reality. We don't accomplish as much as we thought we would, our "to do" list keeps growing, and discouragement creeps in. What if there was more to time management than meets the eye? Is time truly our most valuable resource? Listen in as we rethink time management.

“They” say we spend over 30% of our life at work. For some of us over-achieving, work-a-holics burning the candle at both ends, that percentage is likely even higher. If we're spending over a third of our lives working, shouldn't we love what we do? We think so. That's why in this episode we talk about another one of the “5 Clues to Talent”: Satisfaction. Come join us! Work With Us! BREA Roper Communication | Woo | Activator | Futuristic | Connectedness Talent development shouldn't be “one size fits all”, because each person is uniquely talented! Unfortunately, most leaders struggle to find and fuel the unique talent in yourself and others. If you're ready to find hidden talent and realize untapped potential – let's talk! I'm ready to customize a solution for any need, any budget. Connect with me at brearoper.com! LISA Cummings Strategic | Maximizer | Positivity | Individualization | Woo   To work with Lisa, check out team workshops and retreats at the Lead Through Strengths site. For 1:1 strengths or life coaching, check out the Get Coached link. For independent coaches, trainers, and speakers, get business tools support with our Tools for Coaches membership.     Takeaways for doing what you love…this week! Identify What You Love What brings you joy and satisfaction in your daily activities is a clue to your innate talent! Maybe it's the opportunity to learn, the sense of accomplishment when completing a task, coming up with creative ideas, collaborating with others…or something else. Whatever it is, understanding what you love to do. and why, can lead to a more fulfilling life – at work and home. Feel better. Do better. When you operate from a place of joy and fulfillment, you feel better yourself, and make more significant contributions to those around you. A win-win! By focusing on doing what you love and leveraging your strengths, you can enhance your overall well-being and positively impact your relationships and work performance. Remember, hard work doesn't have to feel hard. You can actually enjoy what you do. Finding what you don't love to do is not the same as finding what you do enjoy. Sure, making a list of what we didn't like about a task or activity can help us avoid those things in the future. But it won't necessarily lead you to what you do enjoy. And you deserve a life that's more than simply avoiding what you don't like. You deserve to thrive!   Remember, hard work doesn't have to be hard. Align it with your strengths and it actually feels easy.

About This Episode on The Question “How Did You Do That?” Have you ever had someone say, “Wow! How did you do that?” or “You make that look so easy!” and think, ‘What? Like it's hard?' (I see you, Elle Woods!) Or maybe you've recognized how others seem to be able to pick up or breeze through certain tasks with an effortlessness or ease you only dream of. It's all a clue to talent! In this episode, we talk about one of the “5 Clues to Talent”: Rapid Learning. We share personal anecdotes and examples of how recognizing what comes easy to you can lead to a deeper understanding of your strengths. Whether it's performing on stage, hyping people up, or crushing spreadsheets and TPS reports, acknowledging these innate abilities can lead to a deeper understanding of your strengths – and make hard work feel a little more easy-breezy. So, grab your metaphorical "easy button" and join us for this episode on the 2nd “Clue to Talent”: Rapid Learning. We'll answer, “How did you do that so easily” with a lens of strengths.   Work With Us! BREA Roper Communication | Woo | Activator | Futuristic | Connectedness If you need a Strengths Hype Girl, for yourself or your team, connect with Brea at brearoper.com. She's ready to deliver an inspirational keynote, empowering training, or transformational workshop. If you're looking for an expert guide to support your internal Strengths efforts, reach out today! LISA Cummings Strategic | Maximizer | Positivity | Individualization | Woo   To work with Lisa, check out team workshops and retreats at the Lead Through Strengths site. For 1:1 strengths or life coaching, check out the Get Coached link. For independent coaches, trainers, and speakers, get business tools support with our Tools for Coaches membership.   Takeaways on Rapid Learning (AKA How Did You Do That?) Your Talents Are Easy Buttons: One of the key clues to talent is ease - those things that come effortlessly to us but may seem challenging to others. Recognizing and embracing what comes easily to you is fundamental for your success. Leaning into your talents can help you work smarter, not harder. Apply Talent to Challenges: When you're faced with a challenge, ask yourself, “How can I make this easy?” By leveraging your easy buttons, you can excel in your endeavors - even the most challenging ones. Easy Buttons are Not Excuses to be Lazy: Continuous learning and skill development that aligns with your talents i. By taking action to learn skills that complement your strengths, you can make the path to success feel more effortless and enjoyable. Remember, hard work doesn't have to be hard. Align it with your strengths and it actually feels easy.

About This Episode on Getting What You Really Want Out of Life What do the Spice Girls, double rainbows, and pursuing our dreams all have in common? Yearning. If you're someone who is looking to tap into your inner desires and explore what you really want out of life, this episode is for you. Inspired by Gallup's “Five Clues to Talent”, Lisa & Brea explore how our dreams and desires can clue us in to our hidden talents.   We discuss how yearnings can: ●      arise in personal and professional settings ●      impact daily tasks and long-term goals ●      be a powerful motivator   We also discuss: ●      how different talent themes yearn for different things, and in different ways ●      what might keep us from discovering, embracing, and pursuing our desires   We also share practical tips and exercises to help you uncover your yearnings and start working towards making them a reality.   Work With Us! BREA Roper Communication | Woo | Activator | Futuristic | Connectedness If you need a Strengths Hype Girl, for yourself or your team, connect with Brea at brearoper.com. She's ready to deliver an inspirational keynote, empowering training, or transformational workshop. If you're looking for an expert guide to support your internal Strengths efforts, reach out today! LISA Cummings Strategic | Maximizer | Positivity | Individualization | Woo   To work with Lisa, check out team workshops and retreats at the Lead Through Strengths site. For 1:1 strengths or life coaching, check out the Get Coached link. For independent coaches, trainers, and speakers, get business tools support with our Tools for Coaches membership.     Takeaways The Human Desire For Something More Yearning, longing, and dreaming are innate to the human experience. It's good to identify what our hearts truly long for and what we aspire to achieve. Whether it's a long-term dream or a simple desire for a change in our daily routine, yearning allows us to strive for something greater and live with purpose.   Our Talents Can Support Our Dreams Our natural talents can play a significant role in fulfilling our yearnings. By identifying our talents and understanding how they can inspire and support our dreams and aspirations, we can leverage our strengths to achieve our goals and live a more fulfilling life.   Living in the Moment Yearning doesn't only involve looking toward the future. For individuals who naturally focus on the here and now, being present and embracing what brings us joy and fulfillment in the here and now can be a powerful way to live out our yearnings on a daily basis. Remember, it's never too late to start dreaming and working towards your aspirations. Let's embrace our yearnings and strive for a life filled with purpose and fulfillment.

About This Episode Are you getting ready to take the CliftonStrengths assessment? This episode is for you! Between the two of us (Lisa & Brea), we've facilitated tens of thousands of these bad boys. So, we share the ins and outs of ‘what to know before you go' - CliftonStrengths edition.   In this episode, we answer questions like: “How long will it take?” “Is this a test?” “Will it put me in a box?” “Top 5, Full 34, Managers, and Leaders…oh my! How do I know which one is right for me?” …and plenty more!   As always, you're in for lots of laughs, personal anecdotes, and practical tips. So, what are you waiting for? Let's dive in!     Work With Us!   If you're thinking about introducing your team, department, or organization to the CliftonStrengths assessment, BREA is ready to help you every step of the way. Don't get tripped up in the details. From purchasing codes and distributing codes, to facilitating the assessment, collating reports, and leading a workshop to help you understand what it all means…she'll take care of it all! Visit brearoper.com to schedule a call today!   To work with LISA, check out team workshops and retreats at the Lead Through Strengths site. For 1:1 strengths or life coaching, check out the Get Coached link. For independent coaches, trainers, and speakers, get business tools support with our Tools for Coaches membership.     Takeaways Embrace your uniqueness. The CliftonStrengths assessment is not a test with right or wrong answers. It's an opportunity to discover what makes you unique and special. By entering the assessment with an open mind and embracing your natural preferences, you can uncover your innate talents and strengths that can help you thrive in both your personal and professional life. Go with your gut. Rather than overthinking or trying to fit into a specific mold, trust your natural reactions and preferences. By tapping into your instinctual responses, you will uncover your greatest areas of potential - your natural talents! Leverage your results for success. After taking the assessment, many individuals are pleasantly surprised by how accurately it reflects their strengths and talents. The CliftonStrengths assessment can provide valuable insights into how you work best and what comes naturally to you. By leveraging these results, you can align your strengths with your goals, whether in the workplace or at home, and unlock your full potential for success.   Take Action ●      Download the checklist for “How To Take the CliftonStrengths Assessment” at brearoper.com. ●      Do it! Take the assessment! Click here to buy a code.   Let's Connect! ●      LISA: Website | LinkedIn | Facebook ●      BREA: Website | LinkedIn | Instagram   AI-Generated Transcript Lisa Hi, I'm Lisa.   Brea And I'm Brea   Lisa And today's topic is taking the CliftonStrengths assessment.   Brea Woo-woo!   Lisa All the things to expect. Brea, do you want to start with just kind of going back and forth, almost lightning round style, where we share with people what to expect when they open this thing up?   Brea Totally. So first of all, it's not a test. This is not something that you can fail. This is not something that is graded, okay? So it's an assessment that is looking at what's good in you and there are no wrong answers. So I think first off, that's where I'd love to start is just enter into it knowing that there are no wrong answers. You can't do it wrong. There's no way to mess it up. Just go in and just be your lovely self.   Lisa Agreed. And if you are a strengths coach, or you are internal inside of corporate, and you're doing this with your team, and you think people might even find the word assessment scary, like, Ooh, there is a right answer. They're assessing my, whether I'm good. I also have had plenty of clients use the term survey, and it goes totally fine. So yes, call it what is going to make sense to the person taking it and not feel like an evaluation of good or bad.   Brea Yes. Love that, Lisa. Just don't use the word test ever. It's bad. Love. Don't do it.   Lisa Yeah. You're going to turn the team off and they're going to be like, I don't want to take a test. Thank you very much. No thanks.   Brea How do you recommend people start approaching this, Lisa?   Lisa Well, one of the most important things, in my opinion, is just to give people an idea of the time it will take so that they can carve out the right amount of time. I think asking people to be sure they have an uninterrupted 45 minutes. I know some people will say 30 minutes or something shorter, but I like to go for 45 because you might have people who take it a little bit slower, and they might read the opening screens a little more slowly. And that way you've covered it, like they block, then they're going to probably block off an hour. And that those are uninterrupted minutes, because you can't pause it. And If you let them tick by, they're going to be counted as neutral. Those answers are going to get thrown out. And Brea, what's going to happen if they get a bunch of neutrals?   Brea Well, if they get a bunch of neutrals, it's, I mean, they don't even show your results. You know, it's kind of nullified and void. So not only do you waste your money and you waste your code, but you've put all that time into it and you didn't even get what you were looking for. So, you know, it's hard because a lot of people like, well, it depends, you know, I don't know if I'm strongly like this or not strongly like this. It depends on the situation as much as you can try to err on one side or the other of that median. And that will help your results so much.   Lisa Yes. And like, if I think of an example, here's what it's like. It's a bunch of questions. Actually, there are 200 questions. So you can imagine, in 45 minutes or less, zipping through 200 questions. They only give you 20 seconds each. And And it's a this or that. It's like, do you like cats or dogs? Now, those are not actual questions. You're not going to be asked things like cats or dogs, but I'm just doing it so that you can see an example of how you might be like, well, yes. And yes, I love both of those. I have to be neutral because I can't pick a cat over a dog. Other people are going to be like, dogs clearly are winners. And then you're going to strongly agree with that. And there are a couple of notches that you can do the strongly agree. The main point that I want to get out there is in this this or that exercise 200 times, you might feel like yes and yes or no and no. And you might feel so strongly that I dislike them both equally. That's what the neutral is for. But it really would need to be absolutely equal. Try to give it a weighting. on one side or the other. And just go with instinct, not what you're supposed to say, not what your role calls for today in the job, not what it's like at home versus at work. Just at your natural preference or instinct, what is the answer? Go, and don't overthink it.   Brea Totally. And I think if you get stuck, a good way to approach it is to think about when you were a kid, how might you have answered the question? Maybe not literally in your childhood, but the idea is it's not looking for skills. or knowledge or things that you've acquired as you've, you know, aged and grown and gone through life. These are natural patterns of thought, feeling and behavior. So when you're stressed, how might you, you know, if you're stressed in some way, you have to make a quick decision. What's your first instinctual, emotional reaction, don't answer as you think you should or as a good person or the right thing to do. How do you want to respond in that moment, in that situation? What feels most natural for you? And that's the right answer. That's the best answer.   Lisa Yeah, and I will add to that in the kind of team or corporate environment, every once in a while, people are like, well, I've done these before. And you know, I did, I did disk with my team back in the day. And if you were an S, then you were not the good group. And so people have had some experiences with something. I don't want to beat up disk because it can be really amazing if done well. But they've taken other assessments and they've had a bad experience. And when they do the workshop, as it unfolds, there becomes a good answer and a bad answer for that corporate culture or for that team. And that's really not ever something I've seen happen with strengths. So the thing is, if you do what Bria just said and you pick what naturally feels good to you. You pick your preference. There's not going to be a good answer or a bad answer. Every result that comes out is going to be something good that the team wants from you. So I love how the results show your success factors. And not good behavior, bad behavior. I have never seen teams demonize a theme or a group of these themes that come out. So I feel like you can rest easy knowing, no matter what your results are, they're going to show your easy buttons for success. they're not going to put you in a good crew or a bad crew. Not to mention, there are 34 potential talent themes that come out on the Strengths Report. So it's not like you can say, Well, No. 1, these 10 are great for our team. These 2 are not. There are just too many of them. So it is totally in your best interest to answer with your instinct.   Brea Totally. And just remember, what is all this for? Well, it's to discover what you naturally do best, how you naturally work or live as your best self. So to hide that because maybe you've learned to play smaller than you are or you've learned that people who have certain behaviors get ahead, you know, or whatever. If you're fitting yourself into those boxes, CliftonStrengths is your opportunity to just break down those walls and break down those barriers and really, really discover and celebrate what makes you unique and special. in a way that allows you to thrive. So one of the common objections that people have are hesitations to taking this assessment is I don't want to be put into a box. This really is as opposite of that as possible. This is breaking those boxes and it's saying you are one of a kind and we want you to be able to show up at work as your best self. So let's figure out what that is and then let's leverage it and use it for your success and for the success of the team.   Lisa Yes, well said. Oh, I think there are a couple more things that I would want to move back toward the beginning. Before they ever start answering the questions, there are two things that I just thought of they might want to know about. As we were talking about, Hey, it's timed, it's 20 seconds, give your instinct, be ready to zip through this uninterrupted time. If you are a person who says, oh my gosh, but all through university, I had an accommodation. I had the timer taken off all of my tests. This is an actual thing for me. You can call Gallup's help desk and get the timer taken off if you have a reason for accommodation. So that is a thing. Just wanted to make mention of that. And it does tell you that when you redeem your code, if you pay attention to the first couple of screens, And then the other thing is there are multiple languages. There are actually dozens of languages you can take the assessment in. So if English isn't your first language and you're more comfortable in another, that is available for you. And it's a question that some people want to know before they get into this thing.   Brea Yes. Great practical tips. That's why you're a pro, Lisa. I love that.   Lisa Thank you. Well, it takes away from instinct, right? Where you're like, wait, I'm translating in my head for the whole 20 seconds.   Brea Yes. And if you are planning to take it in your native language, there's no worry about how that affects the overall group. Your manager or your team leader or whoever will be able to see your results in English or in their primary language. So even if you take it in a different language, they'll be able to see your results in their native language.   Lisa Yeah. And I think depending on the type of assessment you take, so you can choose a top five report, which is the basic standard. You can take a full 34 report or get the full 34 report, I should say. Taking the assessment is the same no matter what. It's which report you've paid to see. So the top five is the standard basic. You can also do versions that are role specific. There's one called CliftonStrengths for Managers. There's one called CliftonStrengths for Leaders. And there's one called CliftonStrengths for Sales. And those are all Top 10 reports. They show a little bit more to you. And then there's a full 34, where you can see the stack rank of all of the 34 talent themes from 1 to 34. No matter what, Gallup knows your stack rank from top to bottom. And And then if you pay to unlock, you can see the greater amount. So I think that's nice to know, because you'll see in your own personal intensity order from top to bottom, it doesn't mean your strengths are at the top and your weaknesses are at the bottom. But it means you'll get your strongest through supporting through lesser. I think that's nice to know, because when you're when they're taking it, I experienced from my corporate clients, sometimes they're like, Well, is it going to show what I'm terrible at? And then I'm going to get exposed at work." No, it's going to show what your top easy buttons are. It's like a showing of your top success factors, which things should you lean on in order to most easily leverage what makes you great. And that's what this list of talents is showing.   Brea Yes. So this is so good, Lisa. I just want to reiterate and maybe clarify a little bit the difference between the assessment and the report. So this is such a great point that you're making. The assessment is the survey that you take, the 200 questions that you answer. There is only one CliftonStrengths assessment. It's put out by Gallup. There are no free versions of this. Anything else is an imitation. Gallup has one assessment. Everybody takes the same assessment. then you have the choice of which report you want. I think the full 34 is the best place to start. That's just my personal opinion because it shows you your full 34 profile, which there are 34 total talents. So like Lisa said, you get to see that full ranking, but you can choose to do just your top five. You can also choose to do a different report that's taking your results and describing it for your role as a manager, or for your role as a leader, or for your role as a salesperson. All the reports, all the results use the same data from the CliftonStrengths Assessment.   Lisa Yes, that is a great distinction. And also mentioning the free imitations and some of those things. That's great to know about. You also made me think about things that they say after taking the assessment. I don't know if you've heard of any kind of trend quips, but I have a couple that I hear people say over and over. And one of them is, I'll show up in a large workshop, and somebody grabs me beforehand, and they're like, Hey, Is this some sort of, like, try-to-catch-me-lying thing? Because it asked me the same question, surely, it was 10 times, and I thought that was so weird. Why does it keep asking me the same question? Am I lying? That's so funny. No, it's not any kind of lie-catching algorithm. Think about the this or that. Do you like dogs and cats example that I gave? But what about if you say, I don't know, I'm kind of neutral. I absolutely adore dogs and cats equally. I cannot decide. You click neutral. But then if it says, what about cats versus snakes? And you're like, oh, I love cats compared to snakes. Well, see, you didn't give cats the vote before, but now you gave cats a high vote. And so that's what it's doing. It's taking it and putting it next to something else. Because how else is it going to make a stack rank if it doesn't give you multiple scenarios with the same thing? You're not in a trap if it keeps asking you the same question. Do you have anything like that you have heard?   Brea I've never heard anybody say it quite like that. It's just making me giggle.   Lisa Yeah, this is good. There's one other one I've heard several times. People are like, how does it come up with those questions? It's funny because some people are like, yeah, it's just really transactional. It gives you just a bunch of preferences. And then other people are like, it's asking me about whether I'm sensitive or I like history movies or something and there they have a little bit of an interpretation memory of what the questions were. But again, it's just asking you questions that get to these themes of talent that reflect how you think or feel or act when you're at your natural best. Most of the questions from workplace standpoint don't surprise people but there are a couple in there where they're like whoa this is like deeper life stuff and I think that gets to the theme of just this is you as a whole person don't try to answer it as the work you and separate it and say well the home me would be like this and the work me would be like that because the truth is You are a person, and you might reveal more of yourself at home or work. But back to Bria's point about just, like, give your instinct answer. That is a key part of what to expect here.   Brea I love that. Yeah, I think what I hear most from people is just, wow, how did that know me so well? You know, like it totally nailed it. So not always, but most of the time people just love their results. Maybe that's just my positivity that remembers those comments more, but most of the time that's, you know, what I hear is like, wow, is this a crystal ball, you know?   Lisa Yes. Well, now I lead through positivity in my Top 5 as well. So maybe we're introducing a bias here. But I will say I, I know that I hear that often. And they'll say, Gosh, based on the questions, I'm so surprised at how it came to this and how it describes me. I've had people say, Whoa, this report, it has said the nicest things about me than anyone has ever said about me. And then I have a lot of people say, Wow, this really nailed me and brought some unique perspective into the way that I work or think that I've, I've never been able to put into words. And then we, of course, can put it into their career brand and team assignments and all kinds of useful things. But it is always a surprise to a good handful of people how those questions translated into the outcomes and the, the talent themes that come out in the report. So I love that you brought that up.   Brea I love that and I want to squeeze one more quick practical thing in. A lot of times people take this at work and then they're like, wow, can my spouse take this? Can my kids take this? Can I use this at home or can I take this to a more personal place? And the answer is yes and absolutely. If you're thinking about kids, Gallup recommends adults take this CliftonStrengths assessment, which is usually like juniors and seniors in high school. and up. So if you have little kids, this is not the assessment for them. Gallup does have another assessment for them, but 18 and up or, you know, a junior who is just maybe a little bit ahead, I think I've used it with some juniors and seniors. Beautiful.   Lisa Yeah. Great mention in that CliftonStrengths for Students. And what's the book? Strengths-Based Parenting that Gallup put out, where there are some codes that you could use with your whole family?   Brea Yeah, it's amazing. I think Strengths-Based Parenting actually includes two codes, one for the parent and one for the child, which is cool.   Lisa Exactly. Beautiful. OK, so if somebody wants to work with you, Bria, on any of the aforementioned CliftonStrengths. How would they go about working with you?   Brea Yeah, so my website is really the best place to connect with me. It's BriaRoper.com. That's B-R-E-A-R-O-P-E-R.com. And you can schedule a quick little chat. We'll meet each other and see if we're a good fit. And if not, no big deal. No pressure. What about you, Lisa?   Lisa Well, LeadThroughStrengths.com is where you can find the website. And in the context of the conversation today, I would point people to the link in the top navigation called Buy Codes. And that way, if you want to buy a code and you haven't yet, now you totally know what to expect and you will be ready to go. You can just grab one on your own and then pick up the phone and find yourself a coach from there. And that's a future episode that we'll cover. What do you do after you get this report? What could you do with coaching and what could you do with it on your own?   Brea Yes, I'm so excited for that conversation.   Lisa Amazing. All right. Well, with that, we are so happy that you're interested in your strengths and love that you now can have a greater view into how your strengths can act like your easy buttons for life.   Brea Awesome. Go live your strengths, people. Go take the assessment if you haven't already. Take it. Discover your strengths because you are awesome.   Lisa You are. Go do it as soon as possible.   Brea Right now, just go right now.   Let's Connect! ●      LISA: Website | LinkedIn | Facebook ●      BREA: Website | LinkedIn | Instagram  

About This Episode So, you're ready to engage with a coach. Awesome! But there are SO many different coaches out there. How in the world do you choose? Lisa and Brea are here to help clear through the confusion and get you on the right path.  This episode is all about how to choose the coach that's right for you, right now. Listen in as Brea & Lisa discuss what to look for in a coach, the different types of coaches available, the importance of finding a good fit, and more. If you're considering working with a coach, this episode will give you some great insights and advice. Check it out! Work With Us! If you need a Strengths Hype girl, for yourself or your team, connect with BREA at brearoper.com. Whether you bring her in to deliver a keynote, training, or workshop… or, you're looking for an expert guide to support your internal Strengths efforts… Brea's ready to create a custom solution for any need, any budget. To work with LISA, check out team workshops and retreats at the Lead Through Strengths site. For 1:1 strengths or life coaching, check out the Get Coached link. For independent coaches, trainers, and speakers, get business tools support with our Tools for Coaches membership. Takeaways Not all coaches are created equal: For as many different reasons you might hire a coach, there are different types of coaches out there. Just like an athlete might have several types of coaches for different needs, understanding the different types of professional coaches will help you pick the one for you. Finding the right ‘fit' is super important: Connecting with a coach is essential for your success. Look for a coach who aligns with your personality and communication style. Inquire about their coaching style and approach. If you're a coach, remember – assessing fit goes both ways. The most successful coaching relationships are ones where there's a mutual fit. The role of a coach: A good coach will act as a mirror, reflecting back what they see and hear. This can help you observe your own brain and identify patterns you may not be able to see on your own. A strengths coach will do this with a unique focus on what's already strong in you. Take Action Reflect on Your Needs: Begin with the end in mind. Think about where you are now, where you want to go, and what you need to get there. What do you want to achieve through coaching? Do you prefer a coach who provides direct advice or one who helps you observe your own thought patterns? What type of coach will best support your goals? Schedule a Discovery Call: Take the first step by scheduling a discovery call with a potential coach to assess fit and understand their coaching style. Let's Connect! LISA Website | LinkedIn | Facebook BREA: Website | LinkedIn | Instagram   Remember, you already have everything you need to succeed! Sometimes, you just need a coach to help you see it.

To work with Brea, connect at brearoper.com. She helps with talent development for teams and also does 1:1 CliftonStrengths coaching for individuals.   To work with Lisa, check out team workshops and retreats at the Lead Through Strengths site. For 1:1 strengths or life coaching, check out the Get Coached link. For independent coaches, trainers, and speakers, get business tools support with our Tools for Coaches membership.  About This Episode If you're curious about coaching or looking to make a positive change in your life, this episode is for you! Gallup says that over 80% of people who discover their CliftonStrengths do NOTHING after taking the assessment. What a shame. We know awareness of our strengths is necessary for growth, but awareness alone doesn't create change. You must put the knowledge into practice. Coaching has (and continues to have) a powerful impact on our lives. That's why, in this episode, we discuss the 'next step' of working with a coach. Listen in as we share some of our personal experiences working with a coach, practical tips on how to engage with a coach, and even how to improve your own self-coaching. So, if you're feeling stuck or curious about exploring your strengths further, don't hesitate to engage with a coach or seek feedback from those around you. Remember, awareness from assessments is just the beginning. Coaching will help you apply your strengths for more ease, energy, and excellence every day. Takeaways External Feedback is Powerful: Having a coach can provide you with an external perspective on your strengths and potential blind spots. This perspective is unattainable on our own. Just like how we can't see our own face without a mirror, sometimes we need someone else to reflect back to us what we may not see in ourselves. A coach can help you uncover hidden talents and opportunities for growth you may have overlooked. Self-Reflection and Awareness: Self-reflection and self-awareness is fundamental in the coaching process. Taking the time to pause, reflect, and ask yourself meaningful questions can lead to profound discoveries about your true potential and aspirations. Invest in Yourself: Of course, awareness by itself isn't enough. Whether you reach out to a professional coach or engage in self-coaching practices, making this investment is a valuable and powerful step towards transformation and growth.  Take Action ●      Engage with a Coach: Take the initiative to reach out to a coach, like Lisa or Brea. ●      Share Your Strengths: Dust off your CliftonStrengths report. Reread it to remind yourself of the goodness inside of you. Share your report with someone close to you and ask them to reflect on how they see your strengths showing up in your life. This external mirror can offer valuable insights and perspectives that may help you better understand your unique talents and behaviors. ●      Create White Space for Reflection: Make a conscious effort to create white space in your daily routine for self-reflection and self-coaching. Avoid overfilling every moment with distractions and allow yourself the time and space to ponder on questions about your goals, aspirations, and areas for growth. By giving your mind the opportunity to wander and explore, you can tap into deeper insights and clarity about your path forward. Let's Connect ●      LISA: Website | LinkedIn | Facebook ●      BREA: Website | LinkedIn | Instagram Listen to the full episode for inspiring stories and insights from the impact of coaching in our lives. If you're ready to explore the world of coaching and self-discovery, don't hesitate to reach out to us for guidance and support. Remember, investing in yourself is one of the best investments you can make!

To work with Lisa, head over to Lead Through Strengths To work with Brea, check out BreaRoper.com    

To work with Lisa, head over to Lead Through Strengths To work with Brea, check out BreaRoper.com Finally, you can learn the answer to the riddle:  What do Malbec wine, Kansas City, and dancing in the rain have in common?

Woo hoo. The Lead Through Strengths podcast is back in action. In this quickie bonus episode, find out who my new co-host is. She's one of my CliftonStrengths besties. Weekly episodes re-start now. 

If you want to register directly, you can find the next CliftonStrengths training at https://leadthroughstrengths.com/events/ To stay up on the latest quarterly training events as they're posted, I recommend joining our email list at https://leadthroughstrengths.com/challenge/ Other resources from the episode: Make your More Of List - https://leadthroughstrengths.com/moreof/ Hear the Ben Fanning Episode to tie your soul-filling work with your strengths - https://leadthroughstrengths.com/should-i-quit-my-job/  

To stay up on the latest quarterly training events as they're posted, I recommend joining our email list here: https://leadthroughstrengths.com/challenge/ Or, if you want to register directly, you can find them at https://leadthroughstrengths.com/events/

Also, come join our quarterly virtual training at leadthroughstrengths.com/events

CliftonStrengths for Managers Report See your Top 10 talents, and how they might help or hinder your personal leadership https://store.gallup.com/p/en-us/14216/cliftonstrengths-for-managers Attend our Open-To-The Public StrengthsFinder Training https://leadthroughstrengths.com/events Book a Private Training Event https://leadthroughstrengths.com/strengthsfinder-training/    

If Someone Refuses To Participate In StrengthsFinder, Invite Them To The Session Anyway Maybe it was a bad experience with another assessment tool, or the thought that another assessment is unnecessary. But if someone in your team refuses to participate in StrengthsFinder, it helps to gather insights behind the “why.” Chances are you can form or offer solutions that could win you into Team StrengthsFinder so everyone can experience the awesomeness of discovering one's true strengths.  In today’s episode, Lisa captures the top reasons some people pass on taking the Strengthsfinder survey. Did they have a bad experience in the past? Can you convince them that you're using this to open up your understanding of each other - not to put them in a box? Is it possible to know your team member’s strengths without the assessment tool?   Listen as Lisa answers these questions. Here’s the full transcript of the episode: You’re listening to Lead Through Strengths, where you'll learn to apply your greatest strengths at work. I'm your host, Lisa Cummings, and I gotta tell you, it's tough to find something at work that is more energizing than using your strengths every day.  Now, in today's Q&A episode, I got a question that kind of challenges that opening statement. It's from a person who asked, “As a manager, what to do when someone on the team refuses to participate in StrengthsFinder? They don't like assessments, and they don't want to be stereotyped.”  So, I'm saying, “Hey what's more energizing than using your strengths every day?” And this person is saying, “I don't know what to do. How am I supposed to use that person's strengths? They won't even participate." Now, and digging a little bit deeper, this person specifically said they don't want to participate because they don’t want to be put into a box.  We've delivered training to over 20,000 participants. I think I can remember three people feeling like this, like saying, “These assessments are stupid.” Or, “I don't want to be put into a box.” Or folding their arms at the back of the room just not participating, showing up at the event but not doing the process.  So, that is good news, and most people feel like, “Hey, oh you want to talk about how I'm awesome? Let's go for it.” But once in a while, you get people who don't want to participate. So first things first. I think that these kinds of tools and most training is best done in an opt-in kind of way if you're talking about personal and professional development.  If somebody doesn't want to opt in to their own personal development, if somebody doesn't want to opt in to an event like this, trying to make them do it...“I just haven't seen that go well...” So, I always invite them in to the session, even if they haven't done the assessment. I always make it a point that they can decide later on, that they can take the assessment.  I just tell them, “Hey, come on, try it and sit in the back. I won't bother you. See if you like the concepts. If you do, you can take the assessment later. There are some downsides to getting exposed to it before you take the assessment..." But the reality is they weren't going to do it anyway. So, let them come in. If they feel like it's a safe enough thing or it's an interesting enough concept, then most of the time they'll opt in later. Show The Appeal Of CliftonStrengths One of the reasons that they do change their minds is: if you think about CliftonStrengths, the chance that someone else will have your exact top 5 in the same order as you, it's one in 33 million. And I don't think it's lost on people that you do feel really unique when you're doing an assessment like CliftonStrengths. It definitely does not feel like putting someone in a box. The language is really easy. It's easy to understand and have conversations with each other on the first day that you're learning about it, but at the same time, when you know that it's one in 33 million that would have the same as you, 1 through 5 in the same order, that actually makes you feel like, “no boxes are being made at all.” So I do think it helps that “don't put me in a box” situation. And sometimes, just giving that proof point up front — because there are 34 talent themes that are potentially there, and then of those 34 we’ll usually focus in on their top 5 — that usually helps people not feel like you're going to put them in one of four categories and they're going to be in the corner of the room as the mean people or the weak people or the whatever people because usually that's where it's coming from. We're definitely not here to create stereotypes. What about when they've had a bad experience at another company? Maybe they've done Myers Briggs or DISC, or one where they're put into four colors, and maybe it was facilitated in a way where it just did seem like there were only four options and a couple of them were demonized.  So I get it that people have some bad experiences and then they think it's dumb and they don't want to participate. Of course, the design behind those assessments is deeper than that, yet sometimes they get over-simplified in training events. Another approach to consider: if you have a solid relationship with this person, ask some questions like, "Tell me more about your reluctance." You will probably hear insights you didn't think about. For example, “Well, I don't like taking assessments like this. I don't speak English as a first language.” Well, great - you actually have a solution for them. You can do the assessment in many different languages.  Maybe they’ll say, “Oh, the truth is I don't like doing assessments like this because I don't do well on tests.” Well, if you actually have learning disabilities or some other situations, you can actually call the customer service line at Gallup, and they can take it off of the timer. So I know that one can be touchy to talk about it. You likely don't want to get into medical issues with people, but if somebody does not like taking tests because of processing speed, it is something that you could offer up to them. Okay, so we've got the person who refuses to participate in StrengthsFinder because, “I don't want to be put into a box.” We covered that part pretty well. And you know that I like to do assessments in an opt-in culture kind of way. So invite them in to start participating at anytime. The second thing, we have different languages and different test scenarios that can be available for them. Although it's not a test. On the language part, I like to call it the StrengthsFinder tool or the CliftonStrengths assessment. "Survey" can seem a bit too informal, like it's not a valid instrument. Tool sounds useful and accurate (because it is). If you're talking to an HR team, the word "assessment" will ring true to them. It all depends on your audience.  For me, "tool" is the most widely-appropriate descriptor. I know I'm nerding out on the nitty gritty words, but wow - the "test" thing can really wig people out. And then the last idea is, just let this person participate in their own words. So when we design our virtual training, we always take people out to tools that will say, if you have your top 5 focus in on XYZ — and when I say XYZ I mean, we've made tools for each of the 34 talents where they can look up their specific information. But if somebody hasn't, we have this extensive list of an inventory of words, where they can pick words that reflect how they get worked on when they are at their best.  So we actually make the virtual training available so that someone could participate without having an assessment in front of them. We started doing that because people ran into budget issues and they were like, “Hey we want to run 100 people through this, but we don't have the money for assessments right now.” And then we could have strength-focused conversations, regardless of whether they had an assessment.  So it's also handy for someone who didn't get to take the assessment because something came up. Maybe someone in the family died the couple of nights before your StrengthsFinder training. And now they're at the event, and boom, they don't have anything to go on, and I don't want to alienate them.  So that's one solution as well. And one way that you could do this, if you go to leadthroughstrengths.com/challenge, you will see a page where we do this 12-week process. It's kind of like a team challenge for you to run a 12-week process of asking people about their strengths. Eleven of the 12 of those questions don't even mention anything specific about their talent themes. They are literally just thinking of what puts people at their best.  So you can get them participating in the process, just have everyone on the team sign up for that, and have the discussions as a team and learn what puts people at their best. You don't have to have a language. CliftonStrengths is a total shortcut. It can be like a decoder ring. I would use it every time - it's almost like having a human instruction manual for each person on your team. You can get to this faster with a tool like StrengthsFinder, yet you can uncover similar things about each other with meaningful conversations over time. I love CliftonStrengths because it makes everything so much easier. It gives you a common language and helps you really understand who shares some similar talents, and that helps them understand how to apply them more quickly. I mean it's my favorite assessment by a mile. At the same time, we don't have to have a tool in order to have strengths conversations.  So that's one thing I would do as a team, is get enrolled in that challenge. It's free, and that way you can start to have those conversations without the tool as a requirement. Guide People To Their Strengths By Recognizing Them At Their Best The last thing is, especially if you are a people manager — but this would go for anyone leading an effort like this — if someone refuses to participate in StrengthsFinder (or any training you're delivering to get strengths-based conversations going), just start looking for their strengths anyway. You know when they're at their best, and if you've recognized it, you are now showing them that you see them when they're at their best. You don't need an assessment to tell you where they really rock. And they don't have to have a tool to figure out where they really rock. Sometimes it gives you a whole new filter for looking at things. It gives you a whole new set of language that maybe you haven't considered. So of course, the tool has benefits - yet it's not the only way to get there. Usually, I find that people are really good at describing what they know, kind of like the skills and experiences stuff they're really comfortable with. But when you talk about how you work, how you relate to people, how you make decisions, how you do critical thinking, those are the areas of these natural talents where people aren't as good at knowing their own. That's one reason I love the assessment because it brings it out and they're like, “Oh yeah I already know this but I wouldn't have said it.”  So if you are on a strength-spotting mission as a manager, or a teammate who's trying to spot it in someone but you don't have their list of talent themes around you, just watch for what they do well and think of things like that.  How do they relate to other people well?  How do they influence people?  How do they do their best thinking?  How do they do their best decision-making?  How do they get things done?  How do they interact with others?  Those are some really good categories if you go through. They'll help you spot their strengths, regardless of having any assessment. And the good news is, the likelihood is, once the momentum gets going in the organization, they're going to join you, because they see that it's being used for good and not for evil.  So with that I will see you for the next question. Bye for now. Additional Resources To Help You If Someone In Your Team Refuses To Participate In StrengthsFinder Check out this episode to help you articulate the best advantages of StrengthsFinder for your team, as well as the practical applications for your strengths. Far from putting you inside a box, Lisa's guest Adam Seaman thinks that as you access the tool deeply, not only will it confirm how you already see and describe yourself, it will also guide you on what to do with those strengths. But you may ask, is there proof that strengths-focused development works? See the data-driven proof points from Gallup research in this episode, which shows the difference in effects when you invest in your strengths versus when you invest in something that you’re just average in.  That’s because strengths are easy buttons for better performance. When you focus on what feels easy for you (which may not come easy for other people), that allows you to be more productive and to contribute better to the team. The more these natural talents are consistently noticed, the more you are encouraged to cultivate them. Focusing on your strengths really works the magic.

Influencing Strengths Not Part Of Your Top 5? Chill, You're Not Alone    It’s totally normal for you or your team to hope for a balanced distribution of themes across all four domains of strengths: strategic thinking, relationships, executing, and influencing. You may think that you are not as productive and effective if you lack the talent themes from one or more categories. For example, being low or bare on influencing strengths could make you feel you are disconnected, unconvincing, or misunderstood. The thing is, CliftonStrengths assessment might surprise you. Ideal does not mean evenly spread. In fact, when you look at the database of all people who have taken the StrengthsFinder assessment, you'll see influencing strengths in 15% of the top 5.  If you're doing the math with us, you've already picked up on the fact that each domain does not get a tidy 25% count. So no worries. If you have 5% influencing strengths or 20% on your team, the secret is to work with what you have. Here's Lisa Cummings to show you how (full transcript of the episode): You're listening to Lead Through Strengths, where you'll learn to apply your greatest strengths at work. I'm your host, Lisa Cummings, and I gotta tell you, it's tough to find something at work that is more energizing than using your strengths at work every day.  Today we are in a season of the show where we are moving into question and answers from you, the listeners. Today's question:  “We're just starting CliftonStrengths with the team, and we noticed a lack of influencing strengths." So she goes on to ask about how to address this as a team. They have already talked about how to address when you have a "deficiency."  I'm putting that word in quotes, about when you're missing a talent as an individual person, but how do you address these ideas as a team? Now first, if you're new to CliftonStrengths or the book StrengthsFinder 2.0, when she's mentioning influencing themes, that is one of the four main domains of talent. Some people call these the four leadership domains. Sometimes I call them the four demands on our personal leadership. Beyond Influencing strengths, the other categories are: Relationships Strategic thinking Executing So the first thing to know is — hey, good news, this means you’re normal! When you look at the whole database of people who have taken CliftonStrengths — more than 24 million people — that instances of influencing strengths (talent themes) in the top 5 is 15%. So it's not an evenly spread dynamic. So that is the first thing. If you are on a team and you're trying to make all four domains have a nice tidy 25%, stop trying that. It's not how the human population looks — at least the population inside of this database, which is quite large. And spend a little bit more time learning to work with what you got. Work with what you got. You know what I mean? Let Desired Outcomes Guide You On How To Apply Your Strengths So, as I think through that, my answer is really to get a little bit more focused on the outcomes at work, rather than obsessing over the strengths. So one of the things that I see teams do is they do an assessment like CliftonStrengths, and then of course all you want to do is talk about the strengths language and do things like, “Oh, I have the Focus talent, how can I go use Focus as talent? Or you lead through Relator — "How can I go use my Relator today?”  That's totally natural and there's not really anything wrong with doing that. But in a workplace and in a team setting, where I think you'll get extra bang for the buck, is to think about the outcomes you're trying to achieve as a team. And then think, “In order to reach that outcome, how can I use the talent themes that I have?” So we're coming at it a little different way, and it's using the themes as your easy buttons to get the outcomes done. So if I make this a little bit more practical, let's say you have a goal as a team to improve customer satisfaction by 10% in the next quarter. If you were coming at this from the outcome perspective, now you have something to apply your strengths to. Now you have something really practical. "Okay, I'm going to improve my customer experience. So, if I'm going to improve my customer experience, and I see that I have Activator in my top 5, I think this means I should be able to take action quickly. I can make phone calls to them really responsively. If they have some feedback that we should jump on and make part of our process or operations, I can get on that really quickly." This influencing strength is going to come in handy when I want to create momentum. Let's say you lead through Empathy (a relationship talent theme), and you actually have a customer going through a tough time, you could apply your talent by really helping them see that they've been heard and understood and that you are fully feeling them out. You're not trying to blow off their response or their complaint. You know when you lead through Empathy, there's something really deep there about the spidey-senses of you understanding what they're going through. So on those two examples, what comes first is the outcome, not the talent. If instead, you're out there saying, I lead through Discipline, what are all the ways I can whip that out? It makes it actually a little bit tougher. It sounds like it would open up the world to you but then it just seems overwhelming and you're not really sure what to do with it. So instead, when you're getting started, think of the main outcomes as a team, and start to drive conversations around that. The outcomes you're trying to achieve, and then use the strengths like they're tools, or the talent themes like they are tools, like they're your easy buttons for getting it done. The other benefit is that talent themes from any domain can be influential. So - remember that we were worried about not having enough influencing strengths? In the examples above, both Activator and Empathy were influencing the customer experience metrics. One is technically an influencing strength, and one is a relationship strength. Yet, as you can see, they're both influential when you look at them from the outcomes perspective. Now when this question started, you were asking a little bit more of a team level, not just the personal level. One thing you heard in the answer that I just gave, is that it's more of the personal action that you would take. And I do believe personal actions roll up into team outcomes because you started the conversation with team outcome. But the other thing is, if you want to look with the team and say, “Okay well what are the vulnerabilities that we have as a team? What are the opportunities that we have as a team since we appear low in influencing strengths?” And though it is more of a rolled-up conversation, you can still apply the exact same process. You will get the talent themes that you have and apply them. To Bridge A Gap In Influencing Strengths, Think Chain-Link Fence If you find, for example, “Oh, well, we're still feeling the pain that we don't have that many influencing strengths. And we do feel like we need to be able to influence and really move...create momentum in our organization; maybe be more persuasive - be more out front of things. We're leading a lot of change. How are we going to get our ideas heard without influencing strengths? Do we need to go hire a bunch of people and look for influencing strengths?”  Well, no. Instead, what you can actually do is look at the ones you have and see how could you create a way of a conversation where you're partnering up a couple of the talent themes to act like they're influencing, or take the angle of it, that is influential. So for example, if you take the Analytical theme, it is technically categorized in the domain of strategic thinking. But if you're the one who slices and dices data and makes it really interesting, the way that you put charts in front of people, and it suddenly changes their behavior because it makes them buy in when you show your proof points, well, you're being influential through your thinking. It might not be an influencing strength on paper, yet it's an influencing strength in your actions and results. If you lead through Developer, and you've really watched a person grow and you've made each of their steps really acknowledged in front of other people, and now they are out doing big things in the world because you've unleashed their potential through your Developer — now this relationship theme has created a ripple of influence. They seem like influencing strengths in those examples, right?! So, don't think of domains like they have really hard lines delineating them. One coach that I know says, “Think of them like they have a chain-link fence between these categories, not like they have a brick wall between the domain categories." When I say categories I mean: relationship talent themes, the thinking themes, the influencing themes, and the executing themes. And that opens it up as well, because then you can think, “Oh yeah, I really create momentum because I get stuff done when I lead through my Achiever.” You can suddenly now open up and categorize them however you want based on how you see them actually getting results in the organization. In the example I just gave, the Achiever talent theme, which is technically an Executing theme - it's now operating just like the influencing strengths. Okay, with that, if you want to explore the themes in a little bit more detail with your team — go over to leadthroughstrengths.com/resources. And right at the top of that page you'll see a free webinar where I recorded a mini training for you. You can sit down with your team and have a really rich conversation about how to apply these strengths in practical situations on the job.  With that, I look forward to hearing how you've claimed your talents and shared them with the world. A Few More Reassuring Resources If You're Still Worried About Being Low On Influencing Strengths Revisit our episode where we answer the question: Is IT Bad If I Only Have 2 CliftonStrengths DNA Colors?  Find out why having just 2 out of 4 CliftonStrengths DNA Colors (or strengths categories) is actually also cool. And if you like solving puzzles, this situation should excite you! Our Honored And Insulted episode is another great reminder that your experience at work should feel totally aligned with your values if you want to feel driven and motivated. While strengths are not an excuse to avoid weakness zone at work, you may not feel as energized if you equally give time and focus on your strengths and weaknesses, just to satisfy the 4 strengths domains.  Again, focus and work more on your top strengths. You — and those around you — will thank you for it. See you on the next episode!

The 4/14/21 event link that seems to be working normally https://leadthroughstrengths.com/event/strengthsfinder-virtual-training-02/   If that doesn't work, email deena@leadthroughstrengths.com  --- Where all of the future sessions are listed: https://leadthroughstrengths.com/events (yet this is also where the "Grab Your Seats" button is telling you it's full).

Team Questions and Active Listening Impact Strengths Based Conversations      At Lead Through Strengths, our StrengthsFinder events are designed to help you dial deep into your strengths so you can understand yourself better and strengthen team performance. What better way to launch this goal into action than through meaningful activities and strengths based conversations that are grounded in your natural talents! But how do you keep the value of these conversations when your reality hits? Maybe these conversations feel weird to you over Zoom or MS teams. Maybe you don't know where to start, and you feel a little too woo-woo kicking off strengths based conversations when you're usually the person who gets right to business. Or maybe you prefer to leave the CliftonStrengths kickoff to the experts, so you're waiting for that to happen. In yet another idea-rich episode, Lisa Cummings and co-host Joseph Dworak will take you through fun and engaging ways you can create strengths based conversations, whether in full-length or “bite-sized” sessions, in-person or virtual. Even the popular online game World of Warcraft was an important part of their conversation, so join in. Lisa: You're listening to Lead Through Strengths, where you'll learn to apply your greatest strengths at work. I'm your host, Lisa Cummings, also joined by your other host this week, Joseph Dworak (claps and cheers). Joseph: Hello, hello. Lisa: We're going to talk to you about Strengthsfinder activities and strengths based conversations that help you go deeper as a team over time. Now, of course, in your ideal world, you hire Joseph to come in. He's your facilitator that you request. It's easy, because he has a bag of great tricks, because he's been doing CliftonStrengths for 20 years.  But sometimes people come to us and say, “Oh, gosh, you know, I don't have the budget right now, but I can buy everyone a StrengthsFinder 2.0 book.” So Joseph, if we were going to share some of our favorite kinds of things that might give someone a path to have solid strengths based conversations, what are some of your favorites? Joseph: Yeah, I have to give credit to Chip Anderson, who was one of the founders of the StrengthsFinder movement with Don Clifton back in the day. I saw him do this in 2001... I just started going through my own strengths and I was at a retreat with a bunch of USC and UCLA students that we were with, and I was kind of getting into their groove and Chip Anderson had everyone take our glasses. And he did this whole thing about strengths being the lenses that you see the world through, and we all have unique glasses.  And so then he had people divide up into the four quadrants, so people who have strategizing themes over here, and people who have Influencing things over here, and people who have Relating themes and so on. And then he would have a little bit like what you and I talked about before with a strengths mixer, where he would say, “What's the strength that you really like of your Top 5 and talk about it.”  The other person has to actively listen for a minute and the other person can't interrupt. They actually have to actively listen, which is his own skill in this day and age. And they would talk back and forth. And he would do that for two hours. And he would just, "All right, switch partners. Okay, what's the strength that gets in your way sometimes, and why? “What's the strength that fits you best, and why? “What strengths combinations do you see working together?” And he would just keep rotating and rotating and rotating. And I took that one. And when I became a strengths facilitator about a year later, I'd be some version of that for, as you mentioned, 20 years now. And that's a great way where it's one-on-one, because some people do well in the group setting, some people do well one-on-one... Some people will do well just reading the StrengthsFinder book on their own and doing it. But that strengths mixer, that's what came to mind when you asked that question about a good strengths based conversation to get a team started. Lisa: I love that. One idea that I used recently for Zoom meetings, courtesy of Charlotte Blair — thank you, Charlotte — she had this idea of renaming yourself in Zoom with your talent themes. So say, for example, I renamed myself Lisa - Strategic, Maximizer, Positivity, Individualization, Woo, (do as much as you can fit). You might have to truncate a little bit, so it helps to leave your surname off. That works great, because as you're in chat, you can have conversations about your activities. As you kick off these strengths based conversations, you start to see people's answers. And because that's the name label, you can see how that strength showed up and colored their answer.  For breakout room purposes, what I've been thinking about doing is: if you want someone in that mixer idea to be able to go in the same breakout room, then you pick a strength where you'd like to be matched up with somebody. You'd have to have a pretty large room. I would imagine it to be a 200-person kind of event for this to work. But let's say you want to find all the other people who lead through Learner. So you rename yourself Lisa - Learner, or I think you'd have to put Learner first so that'd be alphabetized: Learner - Lisa.  And then the person who's facilitating could use those to make the breakout rooms because then you could quickly grab anyone who is listed by Learner first, and it would be in order.  So I think it could be done. And if you had the team's reports in advance, and you wanted to pre-place people in breakout rooms, you can do that in technology. Pre-set-up your breakout rooms. Bite-Sized Activities: Keep The Strengths Based Conversations Short But Engaging Joseph: Yeah, and just a take-off on what you talked about where you have the common strengths: there's also the activity that I've done over the years where you have a certain amount of time and you have to find people who have strengths that you don't have. You ask them: What is that strength? How do you use it? What good is it for you? Maybe it's a strength that you're like, “Well, how is that even a strength?” But you can do the same in breakouts. You can even just be with 5 or 6 people and say, “Okay, I have these strengths. You have these strengths. I don't have Connectedness. Let's talk about that one. And how's that strength strong for you?”  So that was an old Gallup activity from way back, probably when I first started, and I think you could do that in a virtual setting as well.  Lisa: Yeah! There's one that I used to use in in-person events. Let's see. I would use this. It's like the spin-the-wheel sort of thing, where I would have the team brainstorm some challenges or questions that they're going through. And then you list the challenges as all the options, and then you can spin the wheel. And then you have to get into groups and really quickly say, “Alright, which strength could you lean on to solve for that issue? And how would it help you get through the challenge?”  And so to translate it in a virtual environment, there are actually spin-the-wheel apps, so you can share your iPad on screen, or whatever device and have the spin-the-wheel going and replicated in a virtual. Let's use this to kind of take the arc towards something that you said to me in the past, which was, that you've been really thinking a lot about how to introduce this stuff to your team in bite-sized pieces. You want to have strengths based conversations, but you don't have time for an hour long meeting every week. As we were just talking, I was thinking, “Yeah, we're stuck in an old-world thinking of what training activities are. We matched them to a time when we had 4 hours to spend together in person in a room.”  And if that's not our reality, and we need to get down with the new plan, which is, “Hey, bite-sized! What can we do when we have 5 minutes to do strengths together and it's remote?”  So what are some of the strengths based conversations you're having in that bite-size? Joseph: Yeah. That takes me way back to when I was working with some different collegiate teams. I remember I had a great partner-client, University of Maryland. I had the pleasure of working with a couple groups there. And they would always ask that question, because they were bringing me in more than once a year, which was great. But then they wanted to know: how could they keep the strengths based conversations going?  I would often give them 50 strengths based questions. They would typically choose one to use at team meetings. Ask just one question, and have everyone give a 30-second answer. So it might be 10 minutes, but they didn't need to be the expert StrengthsFinder facilitator just to ask those strengths based questions.   And one of those questions a lot of times would be, “Where have you seen a teammate’s strength that works in the last week or 2? Give an example of that.”  “Oh, I saw your Empathy here, and you did this there.”  And so those can be really short and sweet and keep people engaged. But I just think about that for how clients could keep the conversation alive, post the engagement of strengths. Lisa: Yeah, that's a big one - remembering to keep the strengths based conversations going after your CliftonStrengths kickoff meeting. It's reminded me of something that just popped in my head, facilitating last week on Microsoft Teams, where I said, “Post a GIF that demonstrates how your strengths are serving you this week.” That is a fun one. It gets the team energized, and it takes about 2 minutes. And if somebody posts some random thing, like a guy sliding on a banana, and you say, “Hey, Sally, tell us more about that one.” And then when she explains it, that becomes the piece that you expand. So you get a bunch of funny ones, but then you also got that one little deep strengths snippet that opened it up for that person. Joseph: Yeah, and, and that stuff is happening in instant messages between people anyway, so, bringing that out into the meeting is fantastic. And I think the image piece on that is so powerful, too. Because, for those who are visual learners, it can click in a different way than listening to you or I talk about the strength, or even the teammates talking about it to think, “Oh, I see that. I get that.”  And that's something we tried to do over the years, is get into the image. We'd ask, "what image would you think of with your strengths?" And then you combine that with narrative and you combine that with experience. That's where you start getting more powerful and it gets deeper and it sinks. It's where the fun really starts. Virtual Meetings: The Creative Ways You Can Strike Up Strengths Based Conversations Lisa: Oh, I think you just brought up something else just by virtue of talking about what we used to do. So if you think about the old activity where we'd bring in an image, (select the picture that best represents your strengths) as you're getting started, if you actually said, “Everybody on the team is going to be on a camera, and go around your house for just a minute and find something that represents your themes to you.”  And then people come back with props where you have the real-life object where I'm holding a pig that's flying, and I'm talking about how that seems like my Maximizer because somebody else may have thought, “When pigs fly, we’ll do that.” But I can see the quality steps from here to there, and the description of it makes it all come to light. Joseph: Well, what's interesting, you just reminded me, I have a friend who leads a faith community in north of San Francisco and he was talking about how they've been doing all virtual church for Covid times, and there's been a lot of debates saying, “We want to get back in person..." and all of this....that's a whole different conversation... But he was saying that they've actually connected more with their congregants more than ever because people are actually doing that, whether they're walking around their house and they're in their house where they were used to be in church together.  And now they do time of sharing and they can see what's going on in the person's house. So it's interesting. It's not even a fully-formed thought. But what you were just saying is really important. And then people are opening their houses up to connection. And that's a whole different level. So I'm still thinking about that one. But that's really powerful to have people walk around and kind of show that imagery piece. Lisa: Well, the lesson I'm taking away from what you just said is, many of us who facilitated in-person for years, our first thought is, “Okay, I had all of these great exercises that I did in person, can I retrofit that into a virtual environment?” And it may or may not work to translate old activities into a new environment. Instead, why not take the thing that seems like a disadvantage and turn it into something you only get when you're remote and you only get when people are in their own comfortable environment?  Or the things that maybe in the past we joked around about seeing moving boxes in the back, because it's your real life. You just moved. So now we have a conversation piece. Oh, where did you move? Are you still in Denver? Did you get closer to the mountains? I have 100 questions I could ask you prompted by the U-haul box that I never would have seen if we were in the office. So I think going native for the platform and letting it create a new set of activities, conversations, the way that we're thinking - even the cadence getting down to the small bits instead of, “Don't torture people with the full-day on virtual trying to do one CliftonStrengths workshop for six or eight hours virtual. Don’t do it. Don’t do it.” Joseph: And yeah, so interesting. And the thing that you made me think of was, I remember a number of years ago, and I think this game still exists, the game, the online game World of Warcraft. So you're a character, and to get things done, you typically have to work with other people as a character in this game. At some point, I read an article in, Harvard Business Review and that said, “If you can do well in a World of Warcraft, you can lead the teams of the future, because you're able to get people.”  And it was people who you have no rank on. It might be a 12-year old and a 40-year old playing at the same time, and you don't know who people are. And you have to get these people on, online, to work together. Wow, I hadn't thought about that till right now, but how prescient, based on where we are now, because now we're fully into that. We're fully virtual, and that in some ways those massively online games were 10 years ahead of what we would hit with Covid.  And it's even more true now in terms of how you lead with people. And how do you work with people? And how do you get up, especially in a flat organizational structure where you need to be collaborative. And certainly, the generations coming behind you and I, collaborations are just a given. It's different. It's not as hierarchical. I don’t like to be too “generation this is that” and others. But in general, they do prefer to be collaborative. So lots of good stuff here. Lots of stuff that tie in with strengths. Strengths help, so we use strengths. Lisa: Yeah, and I think even using the game example and relating it to workplaces that are complex, they're matrixed, they're global... You're on all different time zones, working with all different people in the organization at different levels in different departments and business units with different priorities... And if you can figure that out — and oh by the way CliftonStrengths, it gives you a lot of tools to figure out how to navigate that world — then, yeah, then you're on the right path to figuring out how to navigate work in the years ahead. Joseph: Who knew that online games would give us a glimpse of the future? Lisa: Yes, so if you're listening to this and you need a CliftonStrengths facilitator or a World of Warcraft... I just got it all wrong. What is it? Joseph: It's World of Warcraft.  Lisa: World of Warcraft. Okay, that's what I was about to say. But as the tongue twister was coming out, I was thinking I'm getting this wrong. Then, yeah, Joseph is your consultant. He's ready for you. Whether you need strengths based conversations or a World of Warcraft leader So be sure to go over to the leadthroughstrengths.com/contactus form and make the formal request that he'd be your facilitator. And he can bring some of these cool strengths conversations and activities to your team in bite-sized chunks, of course. With that, we'll leave you for now, and this has been Lead Through Strengths. Good luck to you as you claim your talents and share them with the world. Bye for now. Additional Resources To Help You Engage In Strengths Based Conversations  If you missed our previous episode with Joseph, First Step: Talking About Strengths To Get In The Zone, check it out as it articulates how talking about strengths beyond mere definitions results in quality interactions and higher productivity in their strengths.   The same idea is echoed by Adam Seaman in another episode when he said that relationships with a team are optimized better when you understand not only your strengths but their strengths as well. He offered the German word “umwelt” and the Freaky Friday concept, where you get to inhabit someone’s head and understand what they care about, how they make decisions, or deal with the world. In the world of strengths, this can obviously be activated when you get people talking about their strengths. Strengths based conversations also lessen the risk of missing people’s assumptions and expectations, which could be a source of conflict in the team. Here's a conversation guide that will help you prevent conflict. This one calls for an open conversation with each person on your team in a one-on-one meeting.

https://leadthroughstrengths.com/events/

Applying Strengths For Sales Teams Can Boost Performance  If you look over those moments where you closed a deal or knocked out a killer proposal, you were likely in the zone. That whole idea of "flow" or being in the zone - it's a clue to your greatest strengths. Work feels effortless because either you were at your genuine best or you were dealing with a seller who was.  In this episode, Lisa Cummings and co-host Joseph Dworak reveal how voracious learners study up on a bunch of popular selling methodologies. Yet, sometimes they fail because they're implemented as if each person leads through the same strengths. You'll find out more about using strengths for sales. It's an individualized approach, yet it's easy to do because you're amplifying each person's good spots.  Here’s their conversation:  Lisa: You're listening to Lead Through Strengths, where you'll learn to apply your greatest strengths at work. I'm your host, Lisa Cummings, joined today by Joseph Dworak, another host,  Lead Through Strengths facilitator, and sales extraordinaire. Joseph: Hello, thank you. Lisa: Well, today I would love to talk to the audience about using strengths for sales teams - in the context of selling. So you have this unique position that I haven't seen in too many people, which is you've been a CliftonStrengths facilitator full-time, you've been a seller full-time, you've been a leader of sales people full-time, you've had a really wide array of these kinds of roles that allow you to know the philosophy behind strengths but also know how to put this into really practical application for a team.  Now, of course, not every listener that we have is a salesperson or on a sales team. So as much as we can today, we're going to apply this and make it functional and useful for somebody who might be able to pitch an idea in a business meeting, make a business case, do some influencing, because everyone is selling ideas. But when you think about using strengths for sales, let me just kick it off and say, "Say more about that." How do you see this benefiting a sales team? Joseph: I mean, so many ways. I think, people buy from people who they like and trust. And that's debated in the sales world but I would stick with that. And I think, at a really baseline, if you know who you are, you know how you're wired and you enter into a relationship with people in a way that's authentically you, that will differentiate you as a salesperson.  So if you're not authentic, I don't trust you, I'm not buying from you. Even if you have the greatest thing in the world, I'll find someone else to buy from. And one of the things in my current setting, which, I just absolutely love my company — they're fantastic, great culture — we from the top have been modeled to say, “We may or may not be a fit for you. If we're not, there's no drama with that." "If we are a good fit, great, let's keep talking. We know you have options. You could build something yourself. You could outsource, you could look at a solution like ours.” And we try to do that up front to say, “We're not here to push anything on you that doesn't work.”  Our products take sometimes a year, sometimes four months, sometimes a year, and they’re with multi-billion dollar companies, and so it's very un-transactional that way. And if we're in a competitive situation, which we often are, if other people are selling in competition with us and they are not those things, we will stand out.  And so I think the baseline “I know my strengths. I'm authentic in that. And I'm really upfront,” that can help. And I think, obviously, like you mentioned, that can apply to people who are not in sales roles — just being authentic and being you. So I hope I answered your question, Lisa, but that's what I think about. Lisa: You did, and you were taking me back to memory. So being in sales roles early in my career, where you had to memorize a script, and you were supposed to walk in and do a cold call, by opening a front door to a business and then launching into some scripted thing that doesn't sound like you at all - I remember, it felt so awkward until I decided to just discard that and do my thing. I was figuring out how to use strengths for sales before I knew it was a thing. Before I figured that out, it was awful.  I worked next to a mall, like old-fashioned indoor malls that you could walk into all the stores. There was a Franklin Covey store in there and they had all these inspirational planners and quotes and. It was my tool to revive my energy. After cold calling all day and just feeling so horrible because I was acting like someone else, I would start in the car, reloading on Zig Ziglar audio. And then I would go to the Franklin Covey store to try to re-energize myself with quotes and inspiration because it was such a draining effort.  But of course, it's all misplaced, like looking back on it from the future, I can see, oh of course it was really draining because I was using someone else's words, someone else's approach. Nothing about it felt right for me, and when someone receives you being disingenuous, I wasn't being that in a skeezy way but just like not me, they felt it. They felt my awkwardness. It makes them not trust me. Everything goes wrong about it. It wasn't strengths for sales. It was a template for sales - and it only worked for 2 or 3 people out of thousands. Use Your Strengths To Formulate Your Own Effective Selling Style Lisa: How do you help someone feel genuine when there are targets and quotas they have to cover? And, different companies have different types of requirements, but how does that come in where they can still honor who they are but they can also honor some of the requirements that the company might have with them? Can you use strengths for sales teams to align both sides? Joseph: That's a really good question. I think I would answer it two ways. One, I think if you hire the right people, that's not super hard. So I think Marcus Buckingham talks about...if you ever have to warn someone, you've made a casting error. So I always think about that, like, the best people that I've hired and the people who have done well, it's just directing them in the right way and helping them be who they are in the thing. But typically, like you've thought about that role, and you've made a good hire. And hiring is hard, but I love doing it. It's one of my favorite parts of the job.  The second piece is, I think, and I have to go back as you were talking before... I think I remembered a story, when I ran an admissions office at the university as you know, I've been kind of a career tourist and I'm always like, where we'll end up next, but it's been a fun ride — but when I was working in the admissions office in the university, I remember one time, my associate director was trying to get a lot of calls made to invite people to an open house. And she was enlisting people who normally didn't help us with more client-facing things. She was asking one of our office interns who was really introverted and really not wired for influencing people. She was more of the really organized, really productive kind of person. But she was like, “Hey so and so, you're going to make these calls." I remember I came back and this person was doing their darndest to make the call that they're reading a script. They did it, but it sounded terrible. And I remember talking to my Sales Director, and I’m like, “What are you doing? So and so shouldn't be making calls.”  “Why not, I gave her a script.”  And I'm like, “If you've given a script, you're probably a little bit off.” And I'm not dissing scripts. And I'm lucky too, I have enterprise sales folks who work for me, so they're pros of pros, and they're selling billion-dollar accounts like, they are at a certain level of functional expertise, where they do not have a script, typically. They may think about things that they want to say and hit, but I think the short answer to your question is, I think a lot has to do with hiring, and then I think you need to get people... I'm very results-oriented as a manager, so I give people different paths that they can choose to get to those results, where it doesn't have to be a formula that they follow.  And I think not everyone does that. But that's my, kind of where my background helps. It allows for their strengths in those different paths to get to the results. Lisa: Yeah, interestingly, that is a perfect way to sum up the strengths philosophy. It's not going to be that every single rep must make this many first calls on Monday, and take this many steps on Tuesday. Instead, using strengths for sales teams is giving them the performance outcomes and then working from that point of view, not working from the point of view of a one-size-fits-all.  And I have heard people go down that path with something like, “Oh, well, our organization uses the Challenger approach.” And then they're like, “Well, anyone who acts like a lone wolf is bad, and anyone who acts like a challenger is good, and anyone who has a relationship sales is bad,  because here, we are challengers.”  And they kind of bastardize the philosophies, and then make it sound like the only way for you to be successful in this organization is to use this one stereotypical way to talk to someone else. And it's just the opposite of strengths for sales teams.  Joseph: Well, yeah, and I'm really fortunate again. At my organization, my boss built a culture before I got there of, we look at… I mean, we're trained at Sandler, people have read Challenger, like, we're going through all of Jeb Blount’s cascade of books that he has in trainings, we worked with a gentleman called Joe Thomas out of Utah. And my boss is very much like, “We're going to provide you a lot of different methodologies, and we're going to combine them to be the unique best one for your talents.  But it's definitely the strengths that's in with that, because it was already like, we're not just Challenger, and there are people who use Challenger, but there's also people who are really Sandler-based, or there are people who are Impact Advantage based.  And we like to joke that my boss is like a ninja of all of those things, so he can pull out like the right one at the right time. It's truly amazing to watch someone who's done it for 20 years, and he studied, like, this master's level of sales because different situations call for different methodologies. So it also allows you to be flexible when you're in that moment. Strengths For Sales Is All About Being Authentic And Focusing On Fit Lisa: Yeah, that sounds very much like using someone's natural talents to honor their style. I remember being sold to as a business leader by someone who I knew personally. And when he was leaving the room, he did the old-fashioned Columbo technique on me, like - go back to the door, and you put your hand on the doorknob, and as you're leaving you, you have a thought, “Oh, one more thing.”  I mean, it was totally obvious that I was getting techniqued. There was a tactic being played like so clearly in front of me. And it lost so much credibility, because I'm like, “Hey, man” (I won't say his name here), I know you,” like, I got that moment, what that moment was.  It kind of undid everything that he had done before because it felt like a lie. And if I circle that back around to the way that you opened this up, it's about honoring who you are, what your talents are and how those show up to set you up to be at your best. The person who leads through Empathy and Connectedness and Developer and Harmony, they're going to approach sales differently from the person who leads through Analytical and Deliberative and Focus. It's going to look different. And it should, because it's going to feel right to them. Using strengths for sales teams is simply letting each seller do what puts them at their best. Joseph: Yeah. And, and one thing that I've appreciated getting back into in the software world is, sales is one of the hardest jobs. It's one of the most complicated jobs because you're being a consultant, you're being a project manager, you're being a coach. Sometimes you're being a sounding board, like, especially with the enterprise-level sale, where you're dealing sometimes with 50 people in the course of the sale. You have to be a politician, you have to be a diplomat. There's all these different things. It's interesting, the older I get, the more I realized, yeah, someone sees your technique, and then, “oh, no, that's a killer." You just have to be you.  I can think of someone who I ran into who was like that. They were really good at taking all the pieces, and they could put it into play. And they would say it and it just felt really inauthentic and rigid. And it was interesting, because after I didn't work with that person anymore, there was feedback from prospective clients who articulated that to me, kind of like what you just did, with the Columbo technique. And it's like, “Oh, no, we don't want that. We want it to be seamless. We want it to be helpful.”  And ultimately, it's about people, going back to, “Do they like and trust you?” And so you have to start there. And so if you... they start being like, “Are you using like some Jedi mind tricks on me?” That's not gonna go well. But I'm still learning a ton. And it's been great to be in an environment where they support learning that way. Lisa: Yes. Well, I think this is a great way to end the episode and broaden it. Because, number one, you started the episode talking about focusing on fit, and that is a brilliant way to apply the concepts that the best sellers use. Even if you're just trying to influence somebody in a meeting, and you're in an operations role, and you have nothing to do with sales, if you're talking to an audience and you're trying to offer an idea that you hope they will consider, If you focus on fit, it puts you in the other person's shoes, and it makes your message more palatable for them.  So I think that you offered a lesson that anyone could use in any role, even with your kids or your significant other. It's making an idea of something that fits both people. Joseph: Yeah, that's harder with family. I think my significant other will say like, “You need to parent that way too.” So I'm like, “Oh, sales is easy compared to parenting. That's a whole another conversation.” Lisa: We'll save that for another episode. Well, with that you've been listening to Lead Through Strengths, getting some great ideas about how to use strengths for sales, and how to not get stuck in that world of just being a user of tactics but instead coming forward with the genuine you using your differences to be your differentiators on the job.  If you would like Joseph to come in and do some team building with your team related to CliftonStrengths for sales teams, then be sure to request him over on our Contact Us form.  Alright, with that we will see you next time as you claim your strengths and share them with the world. Bye for now. Sell More Of What You Offer Through These Additional Strengths Resources The idea of ‘easy buttons’ supports this episode’s topic, as it encourages teams to tap on their natural talents, or whatever comes easily and enjoyable for them, instead of what drains them (such as following a script in selling or focusing on their weakness zone). If you want to sell better or have better influence, use strengths as easy buttons for better performance. Or listen to Andy Sokolovich as he shares tips on influencing audiences through strengths. These include identifying your talents and spending 80 percent of your time doing what you naturally love. So in the context of selling, that could be storytelling or just meeting people and talking to them. Again, it’s about being authentically you. Finally, in the episode Use Strengths To Create Customer Moments, Mike Ganino underlines the importance of creating an environment that helps each person bring their best performance to work. It’s about using individual strengths to get the experience you want for your customers and employees.

Managing To People’s Strengths, A Simple Path To Better Performance This topic opens a series of interviews featuring Lead Through Strengths facilitator Joseph Dworak. Now this particular episode looks at the value of workplace conversations, especially when the team is remote. People have never been more hungry for human connection than today. In response to this challenge, Joseph models how a keen and intentional manager ensures that team meetings seamlessly incorporate business updates with open-ended questions about work or life — the answers to which become a goldmine not only for human connection but also for deeper insights into people’s strengths.  Pick up some great ideas, such as examples of these open-ended questions, and see if you can apply them in your teams as well. Here's a full transcript of Lisa's conversation with Joseph: Lisa: You're listening to Lead Through Strengths, where you'll learn to apply your greatest strengths at work. I'm your host Lisa Cummings, and today we have another host here with you, Joseph Dworak. Joseph: Hello, how are you? Lisa: Wonderful! And we are so stoked to have you here because in this series of having other facilitators come in and do strengths interviews, our customers are really loving this extra perspective from our CliftonStrengths facilitators so that it is not only my voice on the show.  We've been talking a lot lately about remote work, and how all of our spaces are combining work and life. Some of us miss workplaces and some of us love working from home. Some of us get in these awkward situations...you pointed out the fact that if somebody is looking at the video version, they see a U-Haul box in there. Because we're alive. Sometimes you move to a new house the day you have an interview.  So how has it been for you as a leader hiring people remotely, not meeting people that you work with? Talk to us about strengths and how you even try to incorporate that into a workplace when you don't see each other. I know you value the idea of managing to people's strengths, yet it's tougher to do when you don't have any "incidental strengths sightings" around the office. Joseph: Yeah, trying to find that connection piece between teammates who are completely remote and virtual. So the team that I lead, we have people all across North America and some of those folks have never met. Some haven't seen each other since last January in person. And so when we do have precious time together, we're trying to find ways to make a human connection. And you know what doesn't do the greatest job of trying to find a human connection: just going through bullet points of announcements and things like that. It's fine, but to get people really to share and open up, I try to do something a bit different. So yeah, back in a management leadership role in 2020, I did not know that COVID would hit, but then I took that job and so... I remember one of my coworkers saying, “Well, now you're going to see how it really is to be back in management leadership with this kind of challenge.” And we didn't even know what it would look like. That was like in March. And I had this sense that we need to stay connected throughout this time. And so we've been asking those kinds of open-ended questions to start meetings. You know, simply like, “What have been shaping events in your life?” And I always go first with my team to try to like, say, “I can do this so hopefully you can do this as far as you're comfortable.”  But then as they do it, other people will share and whatnot. And then as you mentioned earlier, like adding people to our team throughout the year, I think by the early January, we'll have hired 6 people to the team, so the team almost doubled in size or a little over doubled in size. And trying to incorporate those folks and making them feel part, and some of them have never met everyone else. And so they're coming on and they're totally new. And they're trying to figure out their teammates and the system and doing it a virtual way. It's been challenging but really fun. Lisa: It's a great way to make the best of it. Okay, I have heard our customers ask questions a few times when you talk about holding these meetings that feel a little different. Many of our listeners are already on board with using natural talents. They want to manage to people's strengths, rather than obsessing over weaknesses. They also want to do more. They don't simply want to have people listing off natural talents. To focus on people's strengths - it sounds like a simple concept, but when it comes to implementation, leaders start to feel dorky and awkward about how to incorporate these conversations. They meetings that aren't boring, that aren't just a bunch of updates.  But then, when you're trying to lead a meeting and say, “Oh alright I'm going to incorporate strengths into the meetings and we're going to learn about each other,” how do you go about introducing that? Because it has to be this thing that makes team members almost feel disjointed or like, “What's going on here?” Or do they raise up one eyebrow and say, “Who is this guy?" Or, “What's he talking about? Did he put something funny in his coffee this morning? Is he for real?”  So, obviously, there's a process of normalizing people to these kinds of conversations because that's going to be a different kind of meeting. But how did you set it up for the first time and get this thing going? Joseph: That's a really good question. I think I had some credibility with the team because I was a member of the team before I became their manager leader, so that helped. There was some trust there to be able to say, “Let me try something. Let me take you somewhere that we really haven't been before.” And then I did kind of go over, “Hey, there's this thing I've done for over 20 years. It's a tool called StrengthsFinder to help understand how people are wired and for what purpose, and how they can work better. " I've used it in lots of different settings and one of the things I would always talk about is, I want to manage to who you are, not just manage to just a general expectation, but really like, how are you going to get there and how can you thrive in your strengths. So I tried to tee it up with all of them to say this isn't just a random personality thing. This is something that's really part of who I am, and kind of what you get whether you like it or not as your manager leader. And so we did an initial session, StrengthsFinder overview, which you and I have done a lot of over the years, and then to try to use it in bite-sized ways over time where we'd just ask a strengths question at a meeting. Now what's happened is the team has grown. It'll soon be 13 people. And so, it typically means I can't ask everyone to share StrengthsFinder nuggets in every meeting. It would take up a lot of meetings. So I'm having like three or four people in each meeting share different things on different topics, and it's not always strengths-based. So then I think they actually look forward to our bi-weekly meeting. And certainly we do update stuff and we do like, “Hey, here's the sales plan for the year” and things like that. But I actually told them, today in a meeting before I got on with you, "I really value the fact that you all play ball and you ask these questions.”  And now new people are getting assimilated in. They just kind of go, “Oh, this is normal.” And they haven't really said much, and I think they just go along a bit to get along probably, but they're also like, obviously different. We're not just talking about quarters and targets. We're actually talking about who we are and how we work. We're actually managing to people's strengths so we can hit our targets better. For Open-Ended Strengths Questions, Go First As A Manager Lisa: Right. I bet it feels really enriching after that. And then the way that you set it up, I'm imagining myself in their shoes, and if you're telling me as my manager, “Hey, I really care about managing to you, and who you are," I'm thinking, “Ooh, there's something in it for me to go here and see what this thing is all about.”  As a way to give people a practical application for this episode, I know I'm putting you on the spot a little bit to ask for example questions, but could you give us an example of the kinds of questions that you might ask in a meeting? I think it will get the creative juices sparked for our audience. Joseph: Wow. That's a really good question as well. One that we used in consulting when I was doing StrengthsFinder consulting full time was, “What's a person that has shaped you along the way, and why?” Or like, today at our team we actually asked people to share like, “What's a place that has shaped you?”  And so, the team that I used to work with, we would use that as a way to get people to go a little bit deeper. And one of the things we always did was to go first. And so today I said, “A place that shaped me is growing up in the Chicagoland area. What you'll experience from me is really straightforward. I say what I mean, I mean what I say.  And that isn't the same way across the United States. There are different cultural differences in how people act and operate. And I use an example of when I moved to Minnesota. People are very Nordic up there and they are very polite and they don't always say exactly what they think. And so that took me years to understand."  So that was a question we have today, is like, “What's a place that shaped you and why?” And I think for the leaders who are listening to your podcast, I think it's important for them to go first before asking employees on the spot to do that. And I think you'll get a depth of answer depending on how comfortable people are. But then once they start doing it then, the next person will go a little bit deeper and so on and so on. Whenever we ask questions like that person or place or just share your story, I always learn things that.. I've only known some of these folks for three-plus years, now I'm still learning new things about them and how our teammates are. And so that's one really easy way to do it, Lisa. It's really not rocket science but it works. Lisa: That's wonderful. And one thing I've been trying to incorporate in personal life that sounds sort of similar to what you're doing with the team is Becky Hammond from Isogo Strong. She's made these conversation cards, and I've been using one of the questions from the conversation cards with my family. And since everything has been remote, it's been a way to stay connected, and we answer one of these questions, and for workplace purposes, you can filter in or out the ones that are a little more personal. But that would be a nice way for someone to have like a cheat deck to get started with as well. It helps you manage to people's strengths without it feeling like a big mountain to climb. You're already busy as a manager, so no need to create the friction of learning how to be a StrengthsFinder trainer on top of your day job.  And your point about leaders going first to model an answer — I think it's big. I think as a trainer or facilitator, if you can share with someone what an answer might sound like, they understand the direction because these questions — although they're simple and clear — they're just not normal meeting. They are not normal workplace conversations, although I hope it can become normal. Joseph: They really aren't, and I think that's why sometimes people will give you that eyebrow raise or they'll kind of go, “What's going on here?” Because I think other questions that we've asked in different meetings are only focused on quarterly targets. I've asked like bucket list questions like, “talk to me about 2 or 3 things that are on your bucket list that you still want to do in life.”  We've had things where people have said, “There's this island in Russia that's very remote, and it's almost like Russia's Alaska. It's just very remote, I forgot the name of it. But the streams are overflowing with trout and there's kodiak bears and all this stuff going on. And one of the members on a team talked for about 5 or 7 minutes on why he wanted to get there. And it's like a multiple-day journey to fly to Russia and then charter a plane to get there. Everyone's riveted by the story. They're leaning forward to hear it.  I'm always looking to see, are people doing email while someone else is talking? Are they actually paying attention? Are they locked in? And when someone starts talking about going to a remote island in Alaska someday, people listen. You know, like this is different. So it's fun to do. It's really fun.  There’s Power In Blending The Language Of Strengths With The Stories You Share   Lisa: Yeah, it sounds excellent. And I can imagine the nuance that you learn about a person when you get 5 to 7 full minutes. This is a really cool insight for me as well. I'm learning from you as a facilitator because I'm thinking about... My tendency is to get people on the chatbox, have 100 people ask the question and then see the chat go brrrt with all of these short answers but they're more surface-level answers. And then your approach here, if you're doing it with a tighter-knit team, you're really going to get some depth that helps you learn about what makes that person tick. And of course, the magic is that you pick out nuances that help you manage to people's strengths and motivations. Joseph: Well, there's that piece certainly and then, what we always try to do in the past was that when we started talking about strengths, often you could hear strengths in their answers, right? And so you're like, “Well when you talk about that, I could really hear your Achiever saying, ‘I have 20 things on my bucket list that I want to check off’, or, ‘How are you doing Woo in this virtual format when you're not meeting people?'"  And I even said to my team earlier today, one of the things that I promised them was that I would help them with networking referrals, and I don't know that I've done great with networking referrals virtually this year. I really relied on face to face, and that wherever I go, whatever city, I would say, and if I was in the Boston area I'd be like, “We should hang out.”  You and I did that virtually at one point, as a phone call, but it's just better if you can be in person. But you definitely will hear their strengths in some of those open-ended questions, and they don't really know what you're doing at that point. But if you're a trained facilitator, or if you're a manager who has a lot of experience in strengths, you can start hearing strengths in people’s answers.  Lisa: Right. I think that's just the perfect way to end the episode because it's not just the question itself but what the answers and what the listening and tuning into each other allows to happen in the future. Because now you can spot their strengths. Now you can begin to manage to people's strengths and assign clients based on their natural talents. Now you can notice what works about them. Now you can mix the language of strengths that you have with the stories that they tell, and it makes it concrete for them so that they want to unleash that more in the workplace. Beautiful. Well, as a listener, if this prompted your interest and you're like, “Man, I need to get that Joseph Dworak into my organization to do a team builder. I want to get this going,” then be sure in our Contact Us page, when you're filling out that form, make sure to do a specific request for Joseph. And with that, we wish you the best as you unleash these questions and help people claim their talents and share them with the world. Bye for now. More Resources About Bringing Out And Managing To People’s Strengths If you are high in Connectedness, Communication and/or Relator, chances are you’ll crave for workplace meetings where you can maximize certain conversations for relationship-building and human connection. You are most likely a great storyteller and an active listener. Especially if you are a manager who is trained on strengths, you’ll easily pick up a team member’s strengths through planned and random interactions with them. For example, in the episode Engage Employees Through Strengths, marketing consultant Grace Laconte immediately identified an Achiever from a team member who shared a morning process that goes, “Every morning at 8:32 I do this. Every day I have to do these things in order.” But managing to someone’s strengths doesn’t stop at spotting who they truly are or how they work. In another previous episode, Lisa explains how to Prevent Conflict By Knowing Your Talent’s Needs, Expectations, and Assumptions — a great guide to help the team get along better at work.

Work In Your Strengths Zone To Make Work Enjoyable How often you work in your strengths zone has a lot to do with living your best life. Here at Lead Through Strengths, we believe that choosing easy doesn't equate to choosing lazy. It means choosing efficiency and getting more of what works for you and what you enjoy focusing on. This may sound too good to be true. But what if the gap between you and your own strengths zone is actually shorter than you think? In this episode, Lisa Cummings and co-host TyAnn Osborn will walk you through some of the ways to get there. Read on and listen as they share stories and lessons that shaped their "work in your strengths zone" concept. Another spirited, inspiring and important discussion that you wouldn't want to miss. Here’s a full transcript of their conversation: Lisa: You're listening to Lead Through Strengths, where you'll learn to apply your greatest strengths at work. I'm your host, Lisa Cummings, and you know, I'm always telling you — it's hard to find something more energizing than using your natural talents every day at work. Well, something that's just about as energizing is when I get to hang out with my other host here in the room, TyAnn Osborn. TyAnn: Hi.  Lisa: So today's episode is all about using your strengths to make things easier, to make life easier. It's about doing more work in your strengths zone. There's actually a very high return on effort from using your strengths to get things done. However, many of us do things the hard way.  TyAnn: So true. Why do we do that? Lisa: Maybe we don't know we are.  TyAnn: Yeah. Lisa: I know that I've done it in my career or out of habit...  TyAnn: Me too.  Lisa: … where as a younger performer, and I wanted to prove myself, I would work the longest hours, I would, you know, you have the stuff to learn so you have to go through the learning curve part.  TyAnn: Right.  Lisa: But then you get in the habit of doing everything through brute force. And there comes some time when it doesn't matter if you work 72 hours a day. That isn't the thing that is going to get you to the next level. If you work in your strengths zone, you're way more likely to crush your performance goals. You have to figure out how to not do it through your hours...  TyAnn: Right. Absolutely. I think you have to really keep an eye on: What's the end goal here? What problem am I trying to solve? Am I trying to solve for “I need to work a lot of hours," or am I trying to solve for actually getting an end product done? But you know, this kind of reminds me of when we were in school and we were learning math, because I don't know if your math teacher was like this, but mine was where anytime you learned a new concept, you would learn it the hard way where you had to do it all by hand and write it all out. And then the next day when you came in, the teacher would say, “Okay, and here's the formula." Or, “Here's the shortcut.” And then invariably, you're like, “Why didn't you teach me that the first time?” And then there was always some answer about, “Well, you might be out without a calculator one day and…” — which no one's ever out without a calculator now. So anyway, but it's just one of those “We can get to the same place, and you can get there the hard way or you can get there the easy way.”  And it's interesting that as adults or are in our corporate world, we tend to think that the easy way, that there's something wrong with it. And it's funny how many times someone will kind of fight me on this concept, or say like — “That's cheating. I have to do everything the hard way." Or, you know, "Go uphill both ways, little brother on my back, in the snow with no shoes, or else it doesn't count.”  Like, where do we get that message? Lisa: It does make people feel awkward. There was a time when I was talking about strengths, making you feel like work is easier, that you could enjoy it, that you could be energized by it, that it makes you feel excellent with less effort. All of the E's you get when you work in your strengths zone. TyAnn: Right. Ease, enjoyment and effort. Lisa: Yes. And they're like, “So, making work easy?” It was this kind of cheating response, like, “So, where the goal is to make everything easy?” As if it's a shortcut that brings low quality.  TyAnn: Isn't that funny that it can only be work if it feels like it's awful or hard, or like I have to trudge off to the salt mine every day and... No, that that's not how it's supposed to be. And frankly, if it feels that way, I would say maybe we ought to take a pause and look at what's going on because it doesn't have to be that way. But this is a concept you and I talk about all the time. And I use this almost daily in my conversations with clients and other people and even kids. It doesn't have to be that hard. And you're making it too hard. And so here's where I think having like a spirit guide or a trusted person you can talk to can really help because when you're the one making it hard, it's almost impossible to see that you're the one making it so hard. Lisa: Yes.  TyAnn: It can be really hard to get yourself out of that.  Lisa: Yes.  TyAnn: Yeah. Because it makes sense to you at the time.  Lisa: You even did it to me as an accidental coaching one time. I remember I was like, “But I need to do more of this because I want this on my resume. I need this credibility.” And then you said, “It's already on your resume. And it will still be on your resume if you don't do it anymore.” And I had this moment where I was like, “Oh right, it's draining me. There are other ways to build this career…”  TyAnn: Right.  Easy Doesn’t Mean Lazy Lisa: And I don't have to continue that one. Somehow, I got convinced. And I also think with people like Gary Vaynerchuk, and there's a lot of messaging about hustle, and I'm not saying that hard work isn't good. And I'm not saying that there isn't a time in your career or when you're new to something like in startup mode for something, a lot of times, it is a glut of effort at the beginning. So I don't poo poo the idea of hustle because I don't want that to mean, “Well, then I believe in lazy." But I think that's part of the problem. It is easy doesn't equal lazy. But for some reason, we tell ourselves it does. What seems to be missing is the idea that finding work in your strengths zone can really step your game up. TyAnn: Yeah, I think that's baggage associated with that. Or yeah, that if it's not a struggle, it doesn't count, or something like that. I think that's kind of an American thing, too. I don't know where that comes from. But I would just say, let's revisit that. I don't think that is the way it has to be. Lisa: Mm hmm. TyAnn: I don't think you have to work 28 hours a day.  Lisa: How do you know when you're making it hard? So let's say I hire you as a coach, and I'm like, I'm totally overwhelmed. I'm working late into the night, I'm not seeing my family. It's just too much. And you're going to be assuming that I'm probably making something tougher than it needs to be.  TyAnn: Yeah.  Lisa: How do we even uncover what it is?  TyAnn: I would say, the first thing you've done well is you've brought somebody else to help. So, spirit guide! Again, you don't have to hire somebody. But do ask for help, because being overwhelmed, and then just trying to muscle through — here's what I know to be true: More of what's not working is going to get you more of what's not working.  Lisa: Oooooh. Tough truth. TyAnn: And I put that on a t-shirt. And so, and that's often what our natural response is — when something's not going well, like, “I'm just going to double down." Well, guess what? That's going to get you twice as much of what's not working. So good on you that you could recognize “I need help.” But after we don't know where we need help, so here's what I have people do. Just where's the crunchy? Where's the frustrating part? So here's a true story. I was working with an executive at a high-tech computer manufacturing place that we both worked at one time. And she was very frazzled, very frustrated, and you could just see it. She exuded this kind of hot mess energy, you know what I mean? Have you ever met somebody like that, just sort of, it was sort of repellent, honestly. It was sort of like, “I don't want that to get on me.” And you can imagine how that made her team feel and how that made her clients feel. And so I was asking her, like, “What is going on?” And the first thing she said to me was so funny. She said, “I can't get to work early enough.” And I thought, “Oh, maybe we're just looking at ’I work all the time.' Something like that."  “So tell me more about that.” Which by the way is one of my favorite questions. “Tell me more about that.” Because never assume you know what they're going to say. I have to tell myself this all the time.  "Tell me more about that." And she said, “Whenever I get to work in the morning, people are waiting for me in the parking lot. So they pounce on me when I drive in. I can't even get in the building and set my bag down before people are all over me and everyone is wanting a piece of me like there's nothing... I can't even get in the door and I've given myself away.”  And then I, “Oh my gosh, wow." Whoa, I can write a whole book about that. There's so much there. And so we talked about that. And then I just asked her, “What would make your life better?” And she said, “I would just like to walk in the door and put my bag down and get a cup of coffee and have a few minutes to look at my calendar, plan my day, and then start.”  And I said, “Okay, why don't we do that?” And so it was a little bit like that kind of doing it the hard way. Her solution was, “I'll just get to work earlier." And so literally, she had backed her work up to where she was showing up at 6 am. But then people kept showing up at 6 am. So whatever time she got there, that's what time they got there. Like, you're gonna start having a cut, you know, in the parking lot. This is crazy. "Why don't you just set a boundary and tell people what you need? And all you need is an hour or 30 minutes or whatever. So that's not unreasonable. Just tell people.” And she couldn't see it. But, so it was so easy for me and so “Aha” for her.  So again, she was doing things the hard way. And like I was, “Just make it easy. Let's just set a real easy boundary.” Totally changed her life.  Lisa: Hmm. It's amazing one thing — this might be one of your magic powers, because you did it for me, you did it for her... There are a lot of these conversations where you just need another person to help you see how simple it can be to shift into work in your strengths zone. TyAnn: You've done that back to me too. So I appreciate that.  You’ll Never Know What’s Possible Until You Try To Work In Your Strengths Zone Lisa: You also have this other great, favorite question. So besides, “Tell me more about that,” one that I think that you've asked very well on this theory of seeing where you've made a barrier between getting to the life that you want and the one that you're in, where you're just like, “I'm making it all too hard and can't do it all," your question of: “What would you do if you were brave?” Now it gets, you have to get in reflection mode to really answer the question.  TyAnn: Yeah, don't you love that question?  Lisa: Yes. Because even for her situation, this isn't like... A lot of times when we're talking about this brave question, it's more like the “I'm self-actualizing and I'm trying to come up with ‘what would I do with my life if I were brave?’”  TyAnn: Right.  Lisa: That's deep and it takes a lot of reflection, and there are probably five great answers to it. But what about her scenario, if you just said, “What would your solution be if you were brave?”  TyAnn: Yeah. And what's fascinating is, you know, we've talked before about fear, and I think she was afraid to set a boundary, because it was so easy when I asked what would make your life better. She's like, “I just want to put my purse down. I would like to have a cup of coffee. I would like to look at my calendar.” Okay, well, that all seemed super easy. None of that is crazy at all. She wasn't asking for a personal driver and, you know, a corner office or anything crazy. She was just asking basically for boundaries.  And okay. Well, what was holding her back from doing that? Fear. Fear that if she told somebody no, what would happen? She would be seen as a bad leader. She would be seen as a manager who didn't really care, that a good manager gives everything to their team. And you know, whatever, all these things, all the “shoulds” she should be doing.  And so I love that question. I wish I could take credit for it. I'm sure I heard it somewhere, though. But the “What would you do if you were brave?” because often again, your body knows the right answer, but your brain won't let won't let you go there because of fear that holds us back. So what would you do if you were brave? You're like, "You know what, I wouldn't even do this project.”  “Okay, well, why not?”  “Because it doesn't matter. This isn't really what we should be doing anyway. This thing is a waste of time. Our customers don't even want this. What would I really do? I would explore this other thing.”  “Okay, well, how come we don't do that then?”  “Ah, well, because we tried that once and it got shot down.” Or, “Well, you know, we're so far down the path now that we've expended all this time and energy. So I can't. I can't say no." Or whatever it is.  And so we don't even let ourselves go there. That's a great question.  Lisa: Yeah, it is. And you may not always use the answer, like, that's another really great practical example: "I would scrap the whole project." Well, we go back to this concept of where your personal preferences and your business priorities are that it may or may not align. But if you don't ask yourself the question, you can't discover the action that you could take to explore it.  And even if the business decides, “no, that project is going to continue," what if by expressing it and thinking through it in a way that is mature and well-thought-through. Who knows, maybe you end up having a conversation with your leader about that project and they go, “You know, but Jane's been dying to work on a project like that. So if you want to just get reassigned, if this thing's dragging you down, I'd love to get you over on this one.”  TyAnn: Right.  Lisa: That's a possible outcome. TyAnn: There's always possibilities, right? And I think sometimes we're afraid. Again, fear underlies all this stuff. We're afraid of what the answer might be. By the way, the answer might be, “You know, we just got, we just got to finish.” Which by the way, is always going to be the answer if you never ask.  Lisa: Oh, this is like the ultimate sales question. If you don't ask, the answer is no.  TyAnn: Right.  How Can It Make Things Easier For You? For The Team? For The Business? Lisa: So, you can always ask. Now, there are high-risk requests and high-risk things to put out there. But I think if you've thought through a process like this, like: What am I making too hard? Think about business terms. If I'm going to justify something in business terms, what would resonate with my leaders? What if work in my strengths zone actually translates into more revenue or more productivity (which it likely does). Well, being efficient. Getting a high return on our energy or effort or spend.  TyAnn: Yeah, absolutely.  Lisa: So if you can find a way to express that, you're more likely to get this new path.  TyAnn: Is this something that can help us scale? Is this something that really drives internal productivity? Could we decrease noise in the system? Could we increase market penetration? Could we increase customer retention? And there's all kinds of things out there that could be helpful to you. And again, the answer is always going to be “no” if you don't ask or if you don't think about it. But I think this is actually a really fun, creative question too that I've seen some teams use as, you know, in a team meeting, not every time but maybe once a month. Ask as a team: What would we do if we were brave as a group? And see what comes up. And you know, usually, there's a big silence at first because it's always hard to be the first one to be like, “I think we should ditch that project,” Or you know what. But once you kind of get the ball rolling, it's fascinating. And it's a really cool creative thinking activity.  Lisa: Yeah, it really is. And you could take that thinking activity and layer in strengths very literally as well, where you could say: How would you apply one of your strengths if you were brave this week? TyAnn: I love that. Be brave and work in your strengths zone. Lisa: That's like, real practical.  TyAnn: I love that. That would be great.  Lisa: And then I might say, “Oh, well, I would reach out to that colleague in Latin America, who is on a team and does a similar role. And I've been wanting to get to know him but I just haven't taken the initiative and felt a little awkward... Okay, I'll just… I'll do that and make that thing happen.” TyAnn: You know, it's interesting, and I'll bring up the Relator theme. And that one's a fairly common one, we see that a lot in team Top 5s. It's one of Gallup’s Top 5 for their overall database, and that is a particular theme that tends to get shoved aside because it's not an urgent theme, right? You’re usually not graded on your performance review for how your Relator skills are today. But that one tends to show up high in terms of personal needs, in terms of satisfaction for you. So that could be one of those things that — “You know what, it's not my job description to reach out to the guy Latin America, but that would actually kind of really be satisfying for me, and that would really help me build that relationship. And yeah, it's gonna take a little time and frankly, might feel a little bit awkward at first, but that's what I would do if I were brave.”  Lisa: Yeah. And what a great way to circle back to this concept of, “Okay, you're making things too hard.” So I can imagine a scenario where that Latin America team you've been trying to pass your work off and say, “Hey look, we've localized it.” And they're like, “No, you're not localizing anything. You've made some poor translations into Spanish, and it's awful.” And they think you're terrible to work with. And the team is resisting everything you hand off to them. And meanwhile, you have this nice little talent theme, Relator, sitting there waiting in the wings for you to say, “Okay, what would make my life easier? Where am I making it too hard? Where I’m making it too hard is I'm trying to shove the way everyone else has already done it, and I'm not stopping to say, 'I have tools in my tool bag right here.'”  TyAnn: Right.  Lisa: My Top 5.  TyAnn: Right.  TyAnn: You’re trying to lead with execution as opposed to a relationship theme when that's your jam. So lean into that.  Lisa: Yeah.  TyAnn: And you can even, you know, blame it on us, blame it on the podcast. You can say, “Hey, I was listening to Ty and Lisa, and they said, you can kind of lean into one of your themes so I'm going to try that even though it feels a little weird.”  You can use that. And that's a really good intro. And you can be like, “Okay, it didn't work so well.” Lisa: You're probably going to be at least back to where you were before. It rarely goes bad where you should at least ask or try. Just use it. TyAnn: You should give it a try. Again, first thing that can happen is you're back to where you were.  Lisa: Yeah.  When Work And Life Gets Hard, Lean Into Your Strengths TyAnn: And again, you know, you get better at things you practice. And so just, I would keep trying, but I would just say if something feels hard in life, or crunchy, or you really just feel like, “Man, why is this so hard?” And you hear that oftentimes on teams. I say that, like, “This shouldn't be this hard. Why is it this hard to get a decision made? Why is it this hard to get this thing approved?”  That's a really good time to kind of stop and think, “Yeah, what is going on here?” And there is another way to come at this thing, where we can lean into our ease, enjoyment and you know, effort on, and have it just better spent. So that's a really good verbal clue to pick up on. Lisa: It is. Every time I talk to Ty, I think of song lyrics. So now I'm thinking of this Cake song, I think it's Short Skirt/Long Jacket, where they say “she uses a machete to cut through red tape.” And I'm thinking about your talent themes as your machete.  TyAnn: Yeah.  Lisa: And now you've got some red tape. You've got like, “I can't get it. Why is it taking so long to get this approved? Why is there all of this bureaucracy?” Yeah.  TyAnn: There you go. Lisa: Start getting your strengths out. Start looking for ways to work in your strengths zone. TyAnn: When you talk about it, your easy button all the time, you have one lying around here somewhere, I mean, that's it. That's your way forward. And so if life feels hard, if projects feel hard, if communication fails, or whatever it is, go back to your strengths and like, “Okay, there's got to be a better way to do this. It doesn't have to be so hard.”  There's no medal for hard. There's no giant report card in the sky, that it's going to be like, “Gosh, Lisa did everything the hard way. Well done.” That’s not how life works. Because if you spend all of your energy on things that don't matter, getting things done the hard way, you're not going to have energy for the stuff that does matter. And we're never going to get the best of you out in the world because all of your goodness has been sucked up on junk.  Lisa: Hmm.  TyAnn: Makes sense?  Lisa: I mean, it's the end.  TyAnn: That's it.  Lisa: If you want the best of you, bring yourself the things that bring you ease, energy, and enjoyment. Remember to ask yourself that question: What would you do if you were brave? And we'll leave you for now. If you feel like you're getting sucked into the junk — I don't know, I just totally botched your saying right there — but that this is the way to rethink it. Ask those curious questions, and ask yourself, “Why not me and why not now?” And give them a try.  Alright, with that, we'll see you next time. Bye for now.  TyAnn: Bye. These Additional Resources Should Inspire You To Work In Your Strengths Zone We hope you enjoyed this episode with Lisa and TyAnn. Indeed, life can be draining when you don’t work in your strengths zone or not doing the things that you love. In the episode Can Working In Your Weakness Zone Lead To Burnout?, Lisa uses a plant that turned yellow as a metaphor for the poor attention to strengths. This important episode will especially help managers to detect the telltale signs of burnout in a team, and to discern their root causes, in order to address them ASAP.    That comes with a caveat though, because life is not perfect, and in reality, work comes with some tasks we love and some tasks that live in the draining weakness zone. In the Strengths Are Not An Excuse To Avoid Weakness Zone At Work episode, Lisa points out that you can’t use your strengths as a reason to have bad performance or low accountability — by neglecting something you don’t like doing. There are results that still need to be achieved, but your talents can help you get them in a strengths-focused way.