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Kiera reflects on some of her most memorable episodes and experiences across 1,000 episodes (!!!) of the Dental A-Team podcast! Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us a review Transcript Kiera Dent (00:00) Hello, Dental A Team listeners. This is Kiera and today feels like a ridiculously special, amazing, incredible day. We are at 1,000 Dental A Team podcasts. Like, can you honestly believe this? I can't believe it. I can't believe that we have hit record on this podcast a thousand times. And honestly, I wanna say thank you to you as listeners, to all of you who have made this podcast a reality. If you're new to the show, welcome. I'm Kiera Dent. I love dentistry. I love making people happy. I love.   truly enjoying life. And this podcast came to me while Jason, my husband and I were hiking Yosemite. And I said, Hey, I've noticed that there's this area where they're unserved, where doctors and teams are not communicating on the same way. And like, there's really got to be a better way to help practices scale, to grow, to evolve. And being a team member myself and a business owner, I thought let's combine both of those perspectives. So truly it's an honor. ⁓   I honestly cannot believe that we are here. So if you've been here since episode one, please send me an email. Hello@TheDentalATeam.com. I will send you a personalized thank you to you. I am just so honored. If you've been here for at least like 900 of them, let me know. But truly it's such an honor to be able to have this podcast where we're able to give back, to serve, to share, to laugh, to grow. This podcast has been such a healing space for me. And so today I thought it'd be really fun.   for us to actually go through some of our most powerful success networks that's helped hundreds of doctors. It helps you. And I've called it the yes model. ⁓ that's focusing, wow, that's focusing in on you being able to say you, earnings and systems and team development. So focusing on you as a person, helping make sure that you're profitable as a practice, and then having systems and team development in place ⁓ to make sure that you can really, truly say yes to everything in life that you want. Because I truly, truly, truly believe.   that running a practice, having a successful team, having a team of people that are accountable does not have to be hard. And so really that's been the whole purpose of this is to make it tactical, practical. And I thought like, Hey, this is going to be something really fun. We're actually going to pull from our framework. But what I'm going to do is I'm actually going to pull from past episodes, some of our hottest episodes, some of those fun episodes to kind of help you see how we can focus on you as a person, how we can focus on your earnings and profitability of the practice and helping with your systems and team development.   Now, something that is fun is that there actually were several episodes that were our top downloaded episodes over the years. And so this is just something fun if you enjoyed it, amazing, but truly we looked back and these ones stood out. And so our episodes were episode 469, 10 Practices in 2 Years with Lewis Chen. So such a fun one to inspire, to ignite, to help all of us like really just get, I remember that practice and I was like, my gosh, I thought I like.   rampaged up and in like two years we had three, but to do 10 practices in two years. Our other top downloaded episode is episode 501, What Office Managers Need to Know and really helping those office managers highlight, elevate. Being an office manager in dentistry, I feel is such a tricky zone because there's really no rule book for it. And that's what we tried to create at Dental A Team is what is an office manager supposed to do and giving support to office managers and doctors so you can truly have these incredible leaders in your practice.   And then our next most downloaded episode was episode 607, A Day to Remember. And that was actually released on Thanksgiving. So shout out to you guys for having these as the most popular downloaded episodes. But like I said, I want to give you guys that framework for being able to say yes to everything with some podcast tools. Don't worry. You want to go back and listen to them if you don't want to. But trying to chunk that so you can really look at your life and your practice.   Kiera Dent (03:41) So breaking into the you section, this is about you as a person. This is about you being that visionary, that owner, that fulfilled human, because honestly, if you're not fulfilled and you're not happy with what you're doing, honestly, your practice can't be there. And when we build the yes model, we purposely put it in a specific order of you first, and we focus on you as a person. Then we focus on earnings and profitability. And then we focus on systems and team, because what I found is if we put them in this order,   You as a person first, kind like take the oxygen mask off of you, put it on you. Like you've to take care of yourself first before you can help other people. If we put that oxygen mask on yourself, then what we do from there is we can give and serve to other people. Then we focus on profit. Cause honestly, so much of stress comes from cashflow. Like honestly, the bulk of offices who sign up with us and not all, but a lot of them are struggling with cashflow. They're struggling with profitability. They're struggling to learn to read their numbers. And then we do systems and team development.   And a lot of times we think like, let's put the systems in place, cause that's gonna fix everything else. But what that does is it doesn't make sure that you are fulfilled and we know where you're headed as a person. So focusing on you as a doctor, scaling honestly starts with you, but that doesn't mean we're doing more. It means that you are the leader that your practice needs. You know where you're headed. You know what the direction of the practice is. And that's where this can all come together. So some of the episodes that we pulled out for you guys from all these thousands of episodes, like literally we have a thousand. ⁓   would be number 17. Like let's go way back in the archives. If you have not gone, you guys can always head on over to TheDentalATeam.com, click on podcasts. You can search any topic and you can go find all thousand episodes. But going back clear to episode 17, I love this one, is Goals are lost without Accountability. So when we're having those, like if you don't have accountability in your practice, if you don't have things to help keep your team accountable,   Honestly, doctors, you can have all the goals that you want, but you've got to have the accountability with it. And so I really love to help doctors and teams come together within Dental A Team and our consulting ⁓ to make sure that your goals are hit because we have accountability and that means your personal goals. So where you want to be and your professional goals. And we have a client that really like was struggling with some of their goals, but they knew where they wanted to go. They wanted to get a beach house. They wanted to be able to take care of their children in college.   ⁓ And what was really lovely about that is because we knew where they were going to go, we were able to help hold them accountable to it. And then we were able to the E portion that we'll get to, we were able to help create the profitability within the practice using production and metrics to be able to help them get there. But really looking at goals are lost if you don't have accountability. Like truly, if no one's holding people accountable, you doctor have to do it all. But even a lot of times things just get lost. And so making sure   that we really are working through these different pieces to make sure that your goals are not just a wish and a hope, but they're actually being measured and we're tracking them. We're making sure you're living the dream life that you want to be living. that would be an episode. Another episode in here would be 551 Leaders, You Need to Decide and helping you as a leader know that your team can't read your mind. You've got to make decisions. More is lost through indecision than a wrong decision. I have a quote over here by Theodore Roosevelt that   any moment of decision, the best thing you can do is the right thing. The next best thing is the wrong thing. And the worst thing you can do is nothing. And so making sure that on there, you guys are making a decision. Doctors like you have to decide. You have to be clear. You have to know where you're going. And I think deciding the life you want to live. ⁓ I have a quote that we say often, your practice should serve you, not you serving your practice.   making sure it's really giving you that dream life. Otherwise, go be an associate, like honestly, but there shouldn't be the stress and the heartache. And I know that there's stress with running a business. That's not something that we can ever take away, but really making sure we're fulfilling your bucket, your cup, making sure you're taken care of is a big portion. ⁓ Episode 940 was another popular one, What Leaders Should Not Do.   I thought this is a really good one to help doctors like realizing your role has to change. You have to become this incredible person. We have to know where you're going. We have to know this vision. But honestly, like leaders, you should not be doing everything. You should not be fixing everything. Otherwise you're enabling. And I remember another great ⁓ thought is when we empower our teams without accountability, we actually create ⁓ entitlement. And so what are we doing and are we fixing everything and helping?   Like we think we're helping, but we're not actually having our team rise to the table. so really looking at like, these are the things not to do. These are things that won't help you become the leader and the person that your practice needs and really relies on you to be. So another great episode of what things should you not be doing. think that that sometimes helps again, because as the visionary, as the leader of the practice, as you, as a person, ⁓ making sure that you're not running yourself ragged, trying to make everybody else and pleasing everybody else. But that way you're truly working as a team.   You need to show up as a CEO. You need to show up as the dentist. But you also need to have good working hours and good life ⁓ balance and life happiness and making sure that you're fulfilled and that your cup is being full. Otherwise, you're going to burn out and really making sure we take care of you as a person. Last episode to highlight in the you section is 948, The CEO Visionary and The OM Implementer and pulling from EOS and traction where   We literally have like CEOs, you're the visionary and how to have your office manager really be a yin to your yang to help support, to help make the visions come to life, to help bring all these pieces to the table ⁓ really, really truly can help. How do these two roles operate and who should be doing what and getting and gaining that clarity because again, when we focus on you and we know where you want to go and we know the pieces.   Then you're able to settle into your role as CEO of the practice too. And you're able to settle into all these different pieces, but really looking at you as a person, like not doing more, you as a leader, you as the CEO, you as a spouse or a partner or a parent or a sibling or a child, whatever it is, but you showing up as the best version of you. so yes, these are.   four episodes a lot on leadership for you. But really in that section within the Yes Model, I want you to really look at your life and I want you to see, are you truly living your best life? Are you truly fulfilled? Are you delegating to your team? Are you leading your team? Are you ⁓ working hard? ⁓ Or are you doing things smarter and actually working?   happier and more enjoyable. When I ask you about your personal relationships and I ask you about your personal life, do you have an identity outside of work or is it just work? ⁓ Do you find joy in the little things or have you lost that joy and sparkle because you're so consumed with the business? Those would be some things and if we're not taking care of you, it might be time to give a little TLC. I remember there was a great ⁓ podcast guest.   And he said a comment, he said, we should take care of our billion dollar asset, AKA our body. And I've thought about that a lot of do we take care of us, our body, our mind, our psyche, our happiness, to make sure that we can show up as those leaders that our practice and our patients and our community needs. ⁓ And so this section, I really hope that you highlight, yes, being that leader who needs to evolve and rise, ⁓ but really making sure that you're the human that you wanna be.   we've got the North Star dotting to where you ultimately want to go and really just spending and highlighting that. Okay, so the question to that is what do you need to stop doing in your life right now? Practice or professional or personal or both. So that way your team can start owning more and also so you can start having more fun in life. What do you need to stop doing? Like literally I'm sitting there with you pretend I got my pen and paper and you're like, okay, Kiera.   This is what I need to do to feel more fulfilled, more happy, more like me. What do you need to stop doing? Notice I didn't say start because you want to go like, no, I need to start journaling. No, what do you need to stop? Cause I'm trying to help you see that a lot of times less is more and you actually can create more by doing less. All right, next up is earnings. Making sure that you have profit with purpose. Collections don't equal profits. And so...   What I've noticed is like in larger practices, oftentimes they do protect their margins and they measure what matters. And so really making sure that when we're looking at the numbers, so we're looking at our earnings, this is moving into the second portion of the yes model. ⁓ Are you paying attention? Are you using your numbers to guide every single decision in your practice? And what I've seen is when practices come to us in chaos and move into clarity and more into control and more into ease, they know their numbers forward and backward.   Like they truly know, they use their numbers to make decisions on who to hire. They know their top line numbers. And what I love about this, like with our clients, we work hard on getting them an overhead scorecard. ⁓ So they know what their overhead is. We look at their monthly costs slash their BAM, their bare ACE minimum. We're looking at projections in the practice of what do we need? How do we hire? We're looking at other pieces for that I really just love are looking at their overhead as well to make sure. we've got our overhead, we've got our monthly costs.   We've got our profit margins to make sure we're looking at debt services to make sure that with the debt services, we're still profitable and we have cashflow in the practice and that these practices are thriving. And then we use KPI scorecards to make sure that the metrics within the practice are leading to the profit for a profitable business to make sure that doctors have a cashflow. And also in there, we include to pay doctors, like doctors you've got to be paid, otherwise it's really hard. And so again, just because we're producing, producing and collecting drive me wild.   I don't care what you're producing on a gross level, I care what you're producing on a net level that we can actually collect. Gross is gonna feed the ego, net's gonna feed the family. So make sure we have those numbers dialed in. So when we're looking at this, I want you to make sure that what I'm producing is actually collectible and also that we're producing enough and collecting, but that we also have our expenses in line. So we try within our clients to have them at a 50 % overhead, 30 % doctor pay, 20 % profit.   Now, obviously those things can be impacted by other things, rising costs, different pieces, but really a quick benchmark for you. And a couple different ⁓ awesome podcasts to kind of tie into this to just go back through the archives would be episode 618, How to Make Your Practice Profitable. So a lot of times we think it's production. We think that we've got to like produce more and create more, but really sometimes you don't have to produce. can't produce our problems. So looking at our P &L, looking at our costs, getting our whole team on board, having KPIs, having accountability within our team.   really can drive more profit. ⁓ I remember in Traction, was like at the very end, I'm probably gonna slaughter this section of the book, but I remember them saying that a lot of times the profit margins don't get bigger, the bigger your business goes. So like the problem, like your problems just get bigger with the more you produce. So an example, like they said, like a $1 million business with a profit margin oftentimes has the same profit margin as a $10 million business, but the headaches are more. Now, of course, ⁓   10 % profit margin on a $1 business compared to a 10 % profit margin on a $10 million business, there's obviously going to be more dollars. But it's the question of could I have more profit in a smaller practice? I don't know, that's questions for you to answer versus maybe always growing and chasing the next thing. So really looking to see how can we make it more profitable? How can we squeeze more juice out of it? And this is actually really fun because when we interview consultants to come into our company, we actually look to see can they find...   how to make a practice more profitable with a basic scenario. Because at the end of the day, if we can make you more profitable doctors and you can use your business more efficiently and with less stress and like better utilization of team members, you actually are way less stressed because you have cashflow and monies aren't as big of a deal. And what I found is the bulk of stress comes from cashflow issues. So really doing that, another great episode from this would be episode 871, Increase Profitability with Your AR.   So looking at cashflow leaks that kill growth. So AR is a huge zone and a lot of practices are like, we don't have any money. And I'm like, you have 160,000 sitting in AR, you've already done the work, we just need to collect the money. So making sure that we are actually helping you and your team get that money that should be paid to you. I had an office on a coaching call and they're like, well, Kara, our front office feels bad for calling patients to collect bills. And I was like, they feel bad.   No, they're doing these patients a service. Like we did a great job. Now these patients should be so happy to pay for us. And the reality is we should never be chasing money. We should just be collecting at a time of service. So really helping that profitability with AR because collections you can produce all day long, but if we're not collecting your profit margin is going to really, really struggle. So a lot of times it's not even a production issue. It's just a collection issue. That's a very simple system, which will come next in the S model. But when we see the numbers and we see where the leaks are,   then we know which systems we need to put into place. So this is how like you as a person know where you're going. Then we look at your profit, the numbers will tell us where we actually have true broken problems within our practice. And then we build the systems to fix those problems. And then it just chips up the line and you're able to say yes to more in your life. Another great episode was 884 Use Hygiene to Increase Profitability. So making sure that your hygiene department is about 20 to 35%.   Wow, excuse me, 25 to 30 % of your revenue ⁓ in your practice, depending upon what it is, that's usually for a GP practice. Hygiene's obviously, ⁓ in a pediatric practice, it will be different. Same thing within surgery practices and also some big GP practices that are doing a lot of surgery, hygiene might not be able to keep up with it. Or if I've got a doctor that's maybe slowing down, hygiene's actually out producing the doctor. Well, that's a concern that shows me that that doctor's not diagnosing and there's something going on.   But really utilizing your hygiene department, making sure our hygiene department's very thorough. This again, if it's not, and we don't have enough ⁓ perio within our practice, if our hygiene department's not ⁓ calibrated, we're not aligned, that then is a system that we'd wanna put into place to make sure we're able to help that. So really just another great episode. then 890 was, episode 890 was Hacks for Increasing Profitability. So ⁓ just some different pieces of like, what do we do? How can we increase that profitability?   certain things that we look for are one, like what are we producing and collecting? So let's look there first. Two, we wanna look at our BAM, our barriers, minimum and our costs and making sure that it's realistic for there. ⁓ And then also looking to see, could we renegotiate some of our pieces? Could we look at our lease? Could we look at our rent? Could we look at ⁓ our marketing spend? Could we look at our payroll? And again, I'm not here to cut team members. Don't worry team members.   I just want to make sure that each team member is being maximized and utilized based on the profitability because we know that most businesses should be able to run on a 30 % allocation to payroll. And so looking to see, we utilizing and maximizing our resources like we should? So really just looking for some of those hacks for profitability. But I love that so many people are obsessed with production and I'm obsessed with profit because profits, what's going to feed you profits, what's going to help you profit is going to be the piece.   that's going to actually make you thrive rather than just survive. Production, if we're not collecting and we're not profitable, it does not matter. And I go to a lot of business conferences and I love, they're like, yeah, my business did 10 million last year. My business is 100 million. And I'm always like, I don't care. What's your profit margin? And a lot of them come back. I remember there was this guy and we were chatting and he has a $30 million business and yet his profit margin was 5%. And he's like, Carrie, you're honestly probably taking home more than I am.   on a smaller business. And so again, I don't care about your production and top line number. It does play a role, but what I care more about is are you profitable and are you obsessed with being as profitable as possible? Are you reviewing your PNL every single quarter? Are you looking at small cashflow leaks? Are we making sure that we're collecting the money of what we produce? Are we making sure that our write-offs and our insurance is correct? Are we making sure our hygiene department is... ⁓   appropriate and are we using like KPIs to track this and to measure this to make sure that we're actually doing it. So that's kind of within the earning section for little highlighted episodes for you. And so then some thoughts to wrap that up would be if you're producing more but taking home less, what number are you not watching in your practice? So really look at that and see, gosh, like I'm producing this, but I'm not taking home as much. What number or numbers are you not watching that maybe you should start watching Food for Thought and   put it into play, you'll be much happier when you're profitable. And then last but not least, this is one that everybody obsessed with, systems. We want systems care. Please, please give me systems. I just want my practice to run on autopilot. And like the answer is like, yes, we should put systems in. And I think about like McDonald's and Chick-fil-A and they're able to give a very incredible experience with systems. And Walt Disney said like, he's able to create predictable magic with the systems behind the scenes. And so for you and your practice, how can you create predictable experiences?   predictable revenue, predictable production through the systems. So a couple of great episodes that we had with systems, systemization I think is like sexy and not sexy, like cool, that's great. But like really, if you focus on you first, then you focus on the numbers, you then know which systems to put into place. So you don't have to actually do all the systems. People are like, here, I just need a whole systems like repertoire. And I'm like, no, you don't. You need the systems that are actually gonna get you the results. I believe that we should focus on results, not on busy work.   So a couple episodes that kind of just highlight some systems for you are episode 381 Systemization: Where to Start? It's a really good episode for you of like how to like you don't just build 100 SOPs just like we were talking about. You literally start with the systems that are going to impact your revenue and profitability first. And those are the ones we're going to build right away. So a good one to help you prioritize that because a lot of times it can feel very daunting. Like I'm trying to eat an elephant. So where do I start? ⁓ Episode 872 Are Your Systems Outdated? And so with that one, just because it worked in the past,   You gotta also update the systems. Do we have a new software? Do we have a new process? A lot of times these systems get like written and we're so excited we made our ops manual, but they get put on a shelf and cool, we never even touched them again. So making sure that you keep your systems up to date, that they're current, that everybody's using them and if you actually are using them, they don't get outdated. So having a set cadence and process for that. Episode 881, Priority Scheduling: Ideal Week and Ideal Schedules   So figuring out like, does our ideal week look like? What are our ideal schedules look like? And so with that, we can figure out how to schedule and do block scheduling to actually build, like that's a great system to put into place to help us get our profitability, to help us get our production, to then help us get the life that we want. So do you see how like the yes model at like, we start at the top with you, go to earnings, go to systems, and then we work on systems to impact the profit and production to impact you and your life. So really I'm obsessed with block scheduling. I obsessed with?   I deal weeks, I'm obsessed with being a master of time rather than time mastering you and really helping offices realize what needs to happen and prioritize. think prioritization is a really tricky thing for a lot of people and having a consultant or an outside view help you out, I think is something really magical. And then last but not least, episode 959, Build a Practice That Can Run Without You. This is what people ask for all the time. And so I love on this. You'll never have true freedom.   if the business only runs when you're there. And so looking at that of, like I said, Disney, Walt's not there and it's still able to run. Chick-fil-A, I don't even know who the owner is, you guys know, but like it's able to run without the owner being there. And so the owner I feel creates the vision and the magic. That's like what your secret sauce is. But the systems are so people can run and operate without you there. And for office managers, same thing with you. I hate the like, if you got hit by a bus, I'm like, I don't ever want to be hit by a bus.   So instead I'm like, if you were at home with a broken leg and then had two office managers literally be out with broken legs. So, ⁓ but I think it's a great example. So watch out, don't break your legs. But I said, if you were out, could the practice run and could you know that the practice isn't running, AKA with your KPI scorecard and being able to look at your numbers, would you know what system needs to be implemented and if systems were being followed or not when you're at home? And so oftentimes that helps you figure out, again, we look at our numbers to see which systems do we need to put into place.   But then beyond that, we're also going to look and say, all right, so these are the numbers that are telling us we have a broken system. But then when you're not there, does the practice still run without you? And does it still operate? And if you were to come in as a fly on a wall on a vacation, so pretend you're out on vacation, I surely have done this to my team. I'm out on vacation. I pop in a day earlier than they think I'm supposed to be back. Is the practice running the way that it should? That's how you know you have great systems and great leadership.   I don't believe that just good systems will create a great practice. You also need great leadership to ensure that they're staying accountable, that they're following systems, but also making sure that less is more. ⁓ The KISS model, keep it simple, silly. I prefer silly over stupid. But really look to see where are maybe the systems that we need to do. And I love in Dental A Team, we do our 12 systems. And that's something I really love to just kind of give an outline of which ones per month.   would help out. So just a quick overview of Dental A Team's systems for success. We say that January is office management, mastery and leadership. And if you guys want to go back in the archives, Tip and I actually did like, I think it was from November through December a few years ago, we went through every single one of these systems. We broke it down. We gave tactical tips for you on those. So January is office management, mastery and leadership. February is doctor optimization, making sure we're utilizing and maximizing everything within the office. March is billing with ease.   April is five-star patient experience, May is smooth scaling scheduling, June is maximized case acceptance, July is dynamite dental assistance, August is elevated hygiene, September is competent marketing, October is complete operations manual, November is practice profitability, and December is A-Team hiring and onboarding. And so utilizing these systems for you to look to see, and again, there's, that's kind of like a category overview, but looking to see where maybe some systems broken within that category.   that ultimately could impact our profit and production that ultimately impact us as individuals. And doctors, I know I highlighted you a lot about you as a person, but also your team members as human beings too. How can we make it easier? How can we make it more fun? How can we make it to where we have more fun at work, more enjoyable rather than more stress? I think is something super, super important. And so when you look at this, I think to wrap up our system section, what systems or system category in your practice   still depends on you and is it keeping you stuck in your practice or preventing the growth? Are you the bottleneck in an area? And to maybe just ask yourself, what is that and what's holding me back? So really, truly just some fun, like, my gosh, you guys, after a thousand episodes, ⁓ I think I can confidently come on here and say that the formula for growth hasn't changed. I think we've gotten smarter. We figured out what's the priority. How do we prioritize it for you?   the $5 million practices, the $2 million, the $1 million, the 500,000, the startup practice, they say yes to leadership clarity, profit strategy, and systems that scale. So that's you, right? Leadership clarity, you as a person being happy, earnings, profit strategy, and as systems for success that scale. Now again, systems that scale, so you're able to grow and you have options. This is truly what I think is so valuable, and I thought.   on a thousandth episode, we've got to have something very powerful, very impactful, giving you just kind of a recap of all the time together. Talk about how magical it is to be able to be here together, to be able to share. And what I will say is, ⁓ I'm obsessed with helping offices be able to say yes to more of their life, to be able to say yes to more of what they want, and to be able to get back their time, their team, their life. And that's something that I'm just obsessed with. So if you're looking for help with that, if you...   I want more yes in your life and less stress and more happiness. Truly I do believe and I've seen it work with hundreds of offices and something just so powerful to be able to share, to give to you. And I just wanna say thank you. Thank you for making the Dental A Team podcast real. Thank you for being listeners. Thank you for sharing this podcast with so many of your friends. Thank you for commenting. Thank you for tagging us while you're driving to work. Thank you for being dedicated listeners. Thank you for being clients that work with us.   Thank you for truly wanting to change and impact the world of dentistry in the greatest way possible. It is truly an honor. I just feel so honored and I'm so freaking excited for the next thousand. So let's do it, let's rock. And at the end of the day, all of you, I want you truly remembering that dentistry is the greatest profession we could ever be a part of. I want you saying yes to more. If we can help you in any way, reach out Hello@TheDentalATeam.com. And as always, thanks for listening. I'll catch you next time on the Dental A Team podcast.  

Grandpa Bill's Harmony Music House-"Workouts for Geriatrics, AKA, Silver Streakers"! "The BH Sales Kennel Kelp Holistic Healing Hour," hosted by Grandpa Bill.The Silver Streakers' Symphony of Health: Music's Magic for All Ages!Grandpa Bill: Welcome ALL-Silver Streakers and Kids from 1 to 92! BH Sales Kennel Kelp Holistic Healing Hour! Today, we're not just moving our bodies, we're moving our souls with the incredible power of music! And we're going to make it stick in your mind with a super cool Memory Palace!"Grandpa Bill says: "Alright, close your eyes (not if you're driving, folks!), and let's imagine our Memory Palace. We're going to call it the 'Harmonious Health Hall'. Picture it: a grand, beautiful hall, maybe with stained-glass windows shimmering with musical notes, and the air just hums with good vibes. This is where we'll store the secrets to music's health benefits.Grandpa Bill: Now, we're going to use a special trick called PAO – Person, Action, Object. It's like a mini-story for each benefit, making it super sticky. Here are three key benefits we'll place in our Harmonious Health Hall:Memory Palace Location: Imagine this right at the entrance of our Harmonious Health Hall.PAO:Grandpa Bill's Story: "As you step into our Harmonious Health Hall, there's Elvis Presley, cool as a cucumber, crooning a gentle lullaby. He's standing next to a Giant Soothing Lavender Lamp, just glowing with peace. That's right, folks, music, especially choir singing and dancing, helps reduce stress and anxiety! It's like Elvis himself is telling your worries to 'Return to Sender'!"Memory Palace Location: In the center of the Harmonious Health Hall, perhaps on a grand dance floor.PAO:Grandpa Bill's Story: "Now, look straight ahead into the heart of our hall. Who do you see? It's Fred Astaire and Ginger Rogers, absolutely twirling with pure joy under a magnificent, Giant Sparkling Disco Ball! They're having a blast, laughing, totally connected. This reminds us that music, especially dancing and singing in a choir, boosts your mood and strengthens social connections! Get up and move with your fellow Silver Streakers!"Memory Palace Location: At the far end of the Harmonious Health Hall, near a stage or grand piano.PAO:Grandpa Bill's Story: "Walk with me now to the other end of the hall, near the stage. And who's up there? None other than Albert Einstein, with a big smile, conducting an invisible orchestra with incredible focus! Next to him is a Glowing Brain-Shaped Jigsaw Puzzle, with all the pieces perfectly fitting together. That's music, folks! Engaging with music, whether it's learning an instrument, singing, or dancing, actually enhances your cognitive function and sharpens your memory! Keep those brain cells boogieing!"Grandpa Bill: "There you have it, my magnificent Memory Palace mavens! Elvis soothing your stress, Fred and Ginger twirling with joy and connection, and Einstein conducting your brilliant brain! Remember these images, and remember the amazing health benefits of getting musical! Whether it's humming in the shower, joining a choir, or busting a move in your living room – make music a part of your daily 'Workout for Geriatrics'#WorkoutsForGeriatrics,#SilverStreaker's,#GrandpaBill,#BHSalesKennelKelpHolisticHealingHour,#MusicAndHealth,#MusicPsychology,#ChoirBenefits,#DancingForHealth,#MemoryPalace,#PAOMnemonic,#CognitiveHealth,#StressRelief,#MoodBoost,#WellnessJourney,#HealthyAging,#MusicIsMedicine,GB-Setting Up MY Memory Palace Location: The "Harmonious Health Hall"The PAO System for Music's Health Benefits1. Reduces Stress & Anxiety2. Boosts Mood & Social Connection3. Enhances Cognitive Function & Memory

One hour of resolutely DIY club workouts, from one of the West Coast's most exciting producers. If you've been in the club recently, chances are you've heard the work of Julian Edwards, AKA bastiengoat. Maybe it was the standout 2022 track "Tell Me If You Like It," which blends jungle breaks with a slinky sample from Cassie's R&B anthem "Me & U" to create a 130 banger perfect for modern dance floors. The Oakland-based producer has become a go-to name for party cuts that bounce, favoured by the likes of Bianca Oblivion and fellow Bay Area artist—and frequent back-to-back partner—Bored Lord. Born and raised in the Bay Area, Edwards is deeply connected to Oakland's underground rave scene. Reflecting on his early experiences, he explained how the region's unique blend of crowds—from "raw hardcore sound to hyphy house parties"—and legacy of DIY warehouse raves has always shaped his music. While gentrification in the region has limited opportunities to throw parties in those spaces, Edwards, as part of the label and collective NO BIAS, is carrying that torch for a new generation, pushing jungle, UK garage and all manner of US club variety while maintaining a strong DIY ethos. As dance music grows increasingly global and commercial, Edwards and co offer a refreshing antidote. A prolific producer, Edwards is hard to pin down musically. He can apply his distinctive touch to virtually any genre. Take "Slander," where he blends hardcore and electro with Jersey club. Or "at em" a collision of 2-step, bassline and furious breaks. At the core of his work is a transatlantic bass connection, much like fellow West Coast star Introspekt. Both have a serious knack for fusing intricate rhythms with the kind of deep, murky bass weight synonymous with so much UK dance music. For RA.990, Edwards jumps between genres with flex and ease—one moment it's grime-like basslines evoking "Pulse X," then aqueous, melancholic club, before twisting into fast and furious breaks. Rough, ready, and rowdy, it's music that's equal parts technical showcase and peak-time firework display. @bastiengoat Find the interview and tracklist at ra.co/podcast/990

The first step to receiving more abundance is owning your worth! Today, I sit down with Sue Bryce, an internationally acclaimed educator, photographer, and speaker known for her transformative approach to personal branding and business growth. After building and selling multiple 7- and 8-figure businesses, she's here to share her secret to unlocking your ability to receive and earn more money! We talk about the energy of money and how it directly connects to your sense of self-worth—including five simple things you can do right now to earn more while strengthening your own worth. We also reveal how to unapologetically ask for more (AKA, the “no more, no less” rule), and explore how to own being the face of your brand. Our conversation is full of valuable takeaways to elevate your mindset to overcome hidden money blocks, take control of your financial freedom, and transform your relationship to the money you made in order to call in MORE.   HIGHLIGHTS 00:00 Meet Sue Bryce, internationally acclaimed educator, photographer, and speaker! 02:45 The connection between our self-worth and our ability to make money. 07:50 Five easy things you can do right now to add more value. 12:20 Mindset shifts to break through hidden money blocks. 17:30 What did you do to build up your self-worth? 25:55 How to balance your prices with the actual amount of your value. 32:15 How do you own being the face of your brand? 39:00 Why it's important for women to shift into financial independence. 43:55 How to cultivate a support system that expands you. 51:40 One simple practice to check if money could solve your problems (or if it's something else). 59:20 Celebrating Sue's Powerhouse moment of building a lifetime's worth of true wealth.   RESOURCES + LINKS Get your copy of The Gift of Asking by Kemi Nekvapil HERE! Click HERE for tickets to the 2025 Powerhouse Women Event August 15-17th in Scottsdale, Arizona! Powerhouse Women is a COMMUNITY and YOU are part of it! Take a screenshot of this episode and tag us on Instagram so we can keep the conversation going and create more of the episodes you need!    FOLLOW Sue: @suebrycephotographer/ Visit Sue's website: suebryce.com Powerhouse Women: @powerhouse_women Lindsey: @lindseymarieofficial Visit the Powerhouse Women website: powerhousewomen.co Join the PW Community Facebook Group: facebook.com/groups/powerhousewomencommunity

Which rental renovations give you the biggest bang for your buck, turning a few thousand dollars of materials and labor into hundreds of more dollars of rent per month and tens of thousands more in home value? Today, we're going through each tier of rental renovations: easy and cheap ($5,000 or under), moderately challenging and expensive ($25,000 – $50,000), and hard/pro-level ($50,000+). This will give you a roadmap of high-ROI rental renovations you can make right now to increase your property's value and rent. Why are these rental renovations (AKA value-add) so important right now? Because with so many investors and homebuyers sitting out of the market, you can take your pick of homes with overlooked potential and turn them into high-value investment properties. This not only makes tenants happier due to new renovations and upgrades but also gets you higher rents and wealth-building equity to boot. We'll start with some easy ones—painting, tiling, adding backsplashes, etc.—and work our way up to the pro-level renovations like adding square footage and turning a single-family home into a multifamily. Based on your experience, you can go either route, but both have enormous potential to turn your initial investment into a killer real estate deal. In This Episode We Cover: How to increase your property's value (and rents) with high-ROI rental renovations The easiest (and cheapest) upgrades to make that take little time What to look for when buying a home for “value-add” and signs of money-making potential The one appliance you should NEVER include in your rental property The easy bathroom conversion that will massively boost your home's equity Pro-level rental renovations that could make you six figures And So Much More! Check out more resources from this show on ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠BiggerPockets.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ and ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.biggerpockets.com/blog/rookie-564 Interested in learning more about today's sponsors or becoming a BiggerPockets partner yourself? Email ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠advertise@biggerpockets.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠.  Learn more about your ad choices. Visit megaphone.fm/adchoices

Joe Biden’s latest health scare has sparked a reckoning—and it’s raising big questions about what happens when compassion clashes with a potential cover-up. Also, have we all forgotten something about Tom Cruise... AKA the Last Real Movie Star? We're here to remind you. And in today’s group chat — the woman with heels in her tote, the couple not speaking at dinner, the Strava-obsessed show-off... Be honest. Which woman did you swear you’d never become? Put your best listening ears on because Mia, Jessie and Holly unpack all this—and a whole lot more—on today's show.

Read the full transcript here. How big is the current mental health crisis? What's causing it? What do we know about the age distribution of people suffering from mental health issues right now? Is the crisis just that more people are suffering from anxiety and depression, or is there an increase in other disorders as well? Why are psychiatrists seemingly very picky about which insurance policies they'll accept? What percent of hospital psychiatric patients are repeat visitors? What would an ideal mental health system look like? How effective are addiction detox programs? Why might suicide prevention programs backfire? Which disorders are associated with the highest risks of suicide? If a person attempts suicide but is saved, how likely are they to attempt it again? When is it better to see a psychologist than a psychiatrist and vice versa? What are some of the most exciting and most worrying parts of genetic medicine? How should we decide which diseases to study and which treatments to develop? What's an "invisible" victim? Is there any solution to the problem of invisible victimhood? How effective was the Affordable Care Act (AKA "Obamacare")? Are we collectively spending too much money on end-of-life care? How can medicine better incorporate preventive care? What is body integrity disorder? Why do we have such a hard time combating our biases relating to physical beauty? Should polygamy be morally and/or legally permissible? Should medical aid in dying (AKA "assisted suicide") be morally and/or legally permissible? Are doctors too willing to resuscitate dying patients?Jacob M. Appel is currently Professor of Psychiatry and Medical Education at the Icahn School of Medicine at Mount Sinai in New York City, where he is Director of Ethics Education in Psychiatry, Associate Director of the Academy for Medicine and the Humanities, and Medical Director of the Mental Health Clinic at the East Harlem Health Outreach Program. Jacob is the author of five literary novels, ten short story collections, an essay collection, a cozy mystery, a thriller, two volumes of poems and a compendium of dilemmas in medical ethics. He is Vice President and Treasurer of the National Book Critics Circle, co-chair of the Group for the Advancement of Psychiatry's Committee on Psychiatry & Law, and a Councilor of the New York County Psychiatric Society and of the American Academy of Psychiatry & Law. Learn more about him at his website, jacobmappel.com.Further readingJacob (2019 documentary)"They Decide Who Lives, Who Dies" by Shana Alexander StaffSpencer Greenberg — Host / DirectorJosh Castle — ProducerRyan Kessler — Audio EngineerUri Bram — FactotumWeAmplify — TranscriptionistsMusicBroke for FreeJosh WoodwardLee RosevereQuiet Music for Tiny Robotswowamusiczapsplat.comAffiliatesClearer ThinkingGuidedTrackMind EasePositlyUpLift[Read more]

I'm diving deep into that all-too-familiar “tired but wired” feeling that leaves you dragging through the day but wide awake when your head finally hits the pillow. We're talking about why your body can feel exhausted and amped up all at once and it's not just a minor inconvenience. I'll break down how chronic stress, adrenal fatigue, and a disrupted circadian rhythm (AKA your body's internal clock) are at the root of this frustrating state. We'll explore why your cortisol levels could be riding a rollercoaster, what that does to your blood sugar, and how all this chaos messes with your thyroid, hormones, and even your waistline. But don't worry, I'm not leaving you hanging with just the science. I'm giving you real, actionable steps to restore harmony to your system. From hacking your mornings with sunlight and smart nutrition, to the nitty-gritty on coffee timing, blue light blockers, evening routines, and the truth about alcohol and late-night eating, I'm covering every angle. Plus, I'll let you in on some of my favorite supplements and why trauma work could be the final piece of your sleep puzzle. If you're ready to finally end that tired by wired feeling and are ready optimize your energy, and reclaim restorative sleep, this episode is your holistic roadmap. Podcast Mentions: Soltec Sleep Device: https://soltechealth.com/product/buy-now/aff/amie.hornaman/ Use Code: DRAMIE for $100 off Cozy Earth Bedding: https://cozyearth.com/ Use Code: DRAMIE for 40% off WHAT DO MY LABS MEAN?! Try the ultimate tool to Decode Your Labs: Understand your thyroid, hormones, and blood sugar numbers to transform your health https://dramie.com/labs/ We prescribe to all 50 states!  When you're ready to FINALLY get the help you deserve… Book a free application call: https://dramie.com/book-a-call/ Shop ALL of Dr. Amie's Fixxr® Supplements: https://betterlifedoctor.com/ EARN CE Credits: "Nurses, hold-on  – here comes the exciting part: you can earn nursing CE credits by listening to our podcasts! That's right—RNegade has teamed up with podcast hosts like me who are delivering amazing content that doesn't limit you to “thinking outside-the box,” it challenges you to BLOW-UP the box by learning from innovators, pioneers, and RENEGADES in the field of health and medicine WHILE EARNING YOUR CEs!” https://rnegade.thinkific.com/?ref=4d98d0 RATE, REVIEW AND FOLLOW ON APPLE PODCASTS If you made it this far I'm impressed! That means you really love the show and I love you for that!  So I'm going to ask you for a favor. Would you please leave a quick review or even 5⭐️. I DO read them and can't tell you how much I appreciate it! Thank you in advance!❤️  Just click here it's quick and easy : https://podcasts.apple.com/us/podcast/the-thyroid-fixer/id1529800263,  Ok ONE MORE favor…would you please subscribe and follow the show? This is a win-win! It tells the podcast powers that be that you like The Thyroid Fixer Podcast AND it lets you catch all the new episodes that come out every week. Follow with this link: https://podcasts.apple.com/us/podcast/the-thyroid-fixer/id1529800263 and never miss out on a moment of the journey! CONNECT WITH ME ON SOCIAL MEDIA: Want to get your labs reviewed and your questions answered LIVE by me? Join my exclusive Facebook group, Just Fix Your Thyroid – a supportive and empowering community designed to give you the tools, guidance, and HOPE you need on your thyroid and hormone journey.

The best (and cheapest) therapy for those small things that get under your skin is sometimes a good venting session so you can get it off your chest and move on with your life! And if you're not privy to the first-hand vent-a-thon, then being a fly on the wall listening is hopefully equally therapeutic and also maybe entertaining.     Welcome to Rant Therapy, a podcast short powered by the hosts of the Happy Eating podcast, Brierley Horton and Carolyn Williams, where we periodically share our real-life venting sessions with each other—AKA what we're “so over”.   Rant Therapy: Not Using The Sidewalk   Thank you for listening to Rant Therapy on the Happy Eating Podcast. Tune in weekly on Thursdays for new episodes and new rants on Tuesdays. For even more Happy Eating, head to our website! https://www.happyeatingpodcast.com Learn More About Our Hosts: Carolyn Williams PhD, RD: Instagram: https://www.instagram.com/realfoodreallife_rd/ Website: https://www.carolynwilliamsrd.com Facebook: https://www.facebook.com/RealFoodRealLifeRD/ Brierley Horton, MS, RD Instagram: https://www.instagram.com/brierleyhorton/ Got a question or comment for the pod? Please shoot us a message! happyeatingpodcast@gmail.com Produced by Lester Nuby OE Productions   To contact Lester -  olelegante@gmail.com

Who here loves cooking with essential oils? Don't be shy, we are all family here. Both Sarah and Vicki love using essential oils to enhance the flavor of any dish using food beyond grade essential oils. AKA doterra oils with the supplement facts label on them.  Join them for a delicious episode that will leave you wanting to open up your bottles and begin using some of the ones they highlighted in this episode.      Get this Book! Link for Essential Emotions book https://amzn.to/3Qd1PJv   Are you ready to release emotions that have been weighing you down? Book a session today! Book with Vicki: https://vickilebrilla.com/coaching Book with Sarah: https://sarahsepos.com/coaching     Vicki's Link- http://referral.doterra.me/1214454 Sarah's Link- https://referral.doterra.me/107766   Get your FREE Sample of VMG (US listeners Only) https://theessentialoilscoop.com/vmgsamples   Scoop of the Day Diffuser Blend 4 Lemon 2 Rosemary 1 Peppermint   dōTERRA Raspberry Limeade with Lime Essential Oil Ingredients: Raspberry Purée: 2 cups raspberries ½ cup sugar or honey 1 cup water Drink: Limes Sparkling water Ice 1–2 drops Lime essential oil Instructions: In a small saucepan, combine the water, sugar or honey, and raspberries. Cook until the sugar has dissolved. Cool and strain. To serve, add raspberry purée (around 2 tablespoons), ice, juice of 1 lime, and Lime essential oil to a glass. Top with sparkling water. Garnish with limes and raspberries. Enjoy!   dōTERRA Blueberry Orange Muffins with Wild Orange Essential Oil Ingredients: ½ cup butter, softened ½ cup honey 3 large eggs 1 cup orange juice 1½ cups flour 1½ teaspoons baking powder ½ teaspoon ground cinnamon ¼ teaspoon lemon juice 1 cup blueberries 1½ cups coconut ½ teaspoon Wild Orange essential oil Instructions: Preheat the oven to 350°F. Cream together the butter and honey in a mixer. Add the eggs, orange juice, and Wild Orange essential oil and mix. Add the dry ingredients and mix thoroughly. Fold in the blueberries, 1 cup coconut, and lemon juice. Line a muffin tin and pour in the batter. Top with the remaining ½ cup coconut. (If you don't like coconut, you can also use slivered almonds.) Bake for 30–40 minutes. Let cool and enjoy!   Welcome into our little essential oil world where we talk about the physical and emotional support of our essential oils.   Hi friends, don't forget to leave us a review, your feedback is always welcome, and helps this podcast reach more ears.  Join us in our New Facebook Community! Connect on Instagram  We upload a brand new episode every Tuesday and Thursday!   Join our step challenge: https://theessentialoilscoop.com/stepchallenge   Want to learn more about us? theessentialoilscoop.com   Remember to like, share, and subscribe to our podcast so you will be notified every time we upload a brand new episode.  Leave us a review as well, your feedback is always welcome.  Also opt-in to our newsletter at theessentialoilscoop.com/news If you have any questions or have subject ideas you would like us to cover please email us at theessentialoilscoop@gmail.com   Tag us on socials using #theessentialoilscoop   Disclaimer:  Welcome to The Essential Oil Scoop Podcast. We want to remind our listeners that the information provided in this podcast is for educational purposes only and should not be considered as a substitute for professional medical advice, diagnosis, or treatment. The use of essential oils is a personal choice and should be done at your own risk. We are not medical professionals and cannot diagnose, treat, or prescribe any medical condition. Please consult with a qualified healthcare provider before using any essential oils or making changes to your healthcare routine. Any information or opinions expressed in this podcast are those of the hosts and guests and do not necessarily reflect the views of any particular organization. Thank you for listening.  

This week Skip & Sara discuss the tornadoes that hit nearby, then Skip speaks with Brian Anderson, AKA, the Tic Terminator. Then in segment 3 Skip and Frank Scirpo discuss how not to rob a liquor store. Very fun show. Don't miss it!

This new segment is all about helping you learn the key steps to a new side hustle in 2025, one step or concept per week. It includes activities, examples, and more—and of course it’s all free. Today’s topic: why you should ‘burn down the furniture store,’ AKA the power of special offers. Side Hustle School features a new episode EVERY DAY, featuring detailed case studies of people who earn extra money without quitting their job. This year, the show includes free guided lessons and listener Q&A several days each week. Show notes: SideHustleSchool.com Email: team@sidehustleschool.com Be on the show: SideHustleSchool.com/questions Connect on Instagram: @193countries Visit Chris's main site: ChrisGuillebeau.com Read A Year of Mental Health: yearofmentalhealth.com If you're enjoying the show, please pass it along! It's free and has been published every single day since January 1, 2017. We're also very grateful for your five-star ratings—it shows that people are listening and looking forward to new episodes.

AKA, Ripe for a RebootAlso, everything you ever wanted to know about Highlander.

Click here to Shop Affirmation Decks, Oracle Decks, and more! Use Promo code: RCPODCAST20 for 20% off your first order!   Today's Power Affirmation: By honoring my suffering, I restore my awareness.   Today's Oracle of Motivation: If you have been paying so little attention that you don't realize you have a job you hate, a relationship you don't want, a body you don't like, and an addiction to a bunch of shit to provide thrills that suppress your disconnection of happiness, then you are pretty ripe for an awareness spanking from the universe, AKA a rock-bottom moment, a warning, an opportunity for transition. Life packs your darkest moments with messages and lessons to help you restore your awareness and release your pain. When you honor your suffering, you set it free.   Designed to Motivate Your Creative Maniac Mind The 60-Second Power Affirmations Podcast is designed to help you focus, affirm your visions, and harness the power within your creative maniac mind! Join us every Monday and Thursday for a new 60-second power affirmation followed by a blast of oracle motivation from the Universe (+ a quick breathing meditation). It's time to take off your procrastination diaper and share your musings with the world!   For more musings, visit RageCreate.com     Leave a Review & Share! Apple Podcast reviews are one of THE most important factors for podcasts. If you enjoy the show, please take a second to leave the show a review on Apple Podcasts! Click this link: Leave a review on Apple Podcasts Hit “Listen on Apple Podcasts” on the left-hand side under the picture. Scroll down under “Ratings & Reviews” & click “Write A Review” Leave an honest review. You're awesome!  

Being a positive person by nature can be tough when it seems like there are fires burning, everywhere one looks... but it can be done and it HAS to be done, and I'm sharing some ways I am attempting to do that, right now.No matter what stage of life you are in, there are things you can do to find joy, and also resist when you know things are not right.  We teach our kids to say something and stand up for others,  and I feel we must practice what we preach, especially during this historical time.One thing that has been helpful are finding smart and experienced people who fact-check and have worked in law/politics AKA know way more than me, to help me find these outlets.Here are a few- feel free to check them out and support them if you value what they share:@emilyinyourphone - has worked as a lawyer and involved in politics in the past- also has a great substack and BOOK- Democracy in Retrograde -- @sharonsayso- also has a great book- The Small and Mighty, calls herself America's Government Teacher- always sharing the facts and schooling us all@annie_wu22 - Has actively worked on various campaigns and always in the know@motherhoodforgood- Kate Duffy- sharing news, culture and advocacy made easyMany more, but those are a great start if you are curious!Please feel free to message me @We_arrow_on_podcast with other ideas or comments any time! Thanks for the listen, and feel free to share with someone who may enjoy! xx, Ash

Join Michael and Ashlee, AKA mom, as they talk to author (and so much more!) Tony Stewart. Tony's wife, Lynn, was diagnosed with cancer in 2014. 6 years later, she died at home in hospice, with grace and peace. Tony shares this beautiful story with the world, in his new book Carrying the Tiger: Living with Cancer, Dying with Grace, Finding Joy While Grieving. It is a love story, but Tony is so open about the challenges of being a caregiver, from caring for Lynn, to his own breakdown, and then, finding love again. Tony is full of energy and life, even as he shares his heartbreak. You can find all about Tony and his book here:https://www.tonystewartauthor.com/he is also on instagram at: https://www.instagram.com/tonystewartny/

Kiera and Kristy discuss ways your practice can completely “drain the lemon” of juice (aka, financial opportunity) without becoming completely overwhelmed. This happens by identifying a goal and reverse engineering it. Kiera and Kristy give numerous examples of how this works, as well as other opportunities for hidden value in your practice. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us a review Transcript: Kiera Dent (00:00) Hello, Dental A Team listeners. This is Kiera and today is such a special day. I hope you guys are having the best day because I'm having a great day because today I'm podcasting with our one and only Kristy Treasure, one of our incredible consultants. And I am so excited to have Kristy with us. Kristy, how are you doing today?   Kristy (00:17) Gosh, it's fantastic. The first day is spring and we're gonna bring some new life to clients here. Add potential clients, right?   Kiera Dent (00:24) I agree. I completely   agree with you, Kristy And honestly, if you guys have not met Kristy, Kristy is incredible. She's been on our team. Kristy, feel is just like the queen of wanting to have these amazing practices, just hit great numbers. Kristy loves numbers. She loves to dig in. And Kristy has this like very delicate leadership style. Like I watch you and I see you just transform practices. You gain their trust, you build their trust, you help team members.   I mean, offices who've said, Kiera I only want to work with you, are working with Kristy and loving her. And so it's just really fun, Kristy, to have someone who just is so passionate about dentistry. And I'm just so happy to have you on the podcast with me today. So that's a little intro to Kristy. If you haven't met her, haven't heard from her, you definitely need to. So Kristy, love having you on our team. It's always a treasure.   Kristy (01:11) Thank you. I love being here. It's a great culture and you know what? We just have fun serving clients and that's what it's about.   Kiera Dent (01:19) We totally do. And so Kristy, I want to join the podcast today because I feel I've been watching you consult some clients and I've been seeing it's fun in our morning huddle. Don't worry guys, in Dental Team we have a morning huddle. You can tell I used to be a dental assistant, team member, that's what I do. And so Kristy, we always share client wins and it's really fun because then we can share from consultants like, hey, what are you doing really well? What things are we doing well?   And Kristy, I've been watching, she's been posting up some really fun changes that she's been able to do with practices, so much so that offices who have never been able to hit certain dollar amounts in their production, things that they never believed were possible, getting overheads like, Kristy is burning and churning and doing it, it's like, Kristy, you come in with this like delicate wave of authority and it's just beautiful. And so I kind of wanted to talk, not necessarily specific to these practices.   But I mean, offices who have never had 100 grand, Kristy's been able to help them. Offices who have never been profitable, she's been able to help them. Offices who feel like they can't get their leadership team on board, Kristy's getting them. People who say like, we'll never be able to make an operations manual. I'm watching and Kristy you're just like getting these offices to navigate along. And so I thought today would be really fun for us to talk about maybe what are some of the tips or tricks. Again, not necessarily specific to these practices, but things you see overarching that really work to add.   production to a practice or get a team bought into it. So let's start first. mean, everybody always wants to geek out on numbers. So Kristy, what are some of the things that you've found are just really successful? I mean, you're an office manager of a very, very, very successful practice. You've consulted lots and lots and lots of practices even before coming to Dental A Team. You've got some history with you. So Kristy, let's kind of share some Kristy magic of what are some of the things you've seen that really help impact numbers in a practice quickly and easily with a whole team bought into that.   Kristy (03:06) Yeah, would say first off and foremost, like obviously picking maybe the top five metrics to start working on and every doctor in office talks about production and collection. And so starting with some of the basics that they already understand, but also like.   Figuring out that point, what are we working for? Not just in a five year or 10 year range. I mean, you talk about that all the time, but also what are we looking for this year? And then reverse engineering it. Because if we don't have a point to guide to,   It's just numbers and even when we're talking percentages, we can have 100 % of collections, but is it enough to pay the bills? Is it enough to do the goals that we're reaching for as a team? So definitely it's about starting where they're at and then letting them see something bigger, if you will.   Kiera Dent (04:07) And Kristy,   I think it's such a good thing because like when teams just feel like they're only about today, right? Like it's like, here's my daily bread today, but we don't understand the bigger picture. This is oftentimes when offices get fresher and they're like, my team isn't even looking down the line. They're not taking the ownership. They're not doing any of these things. So Kristy, how do you get a team to look further down the line and not feel the overwhelm, not feel like, cause you know, you come in and start to change. How do you have some tips to navigate with team members who maybe aren't as pro?   Getting into it.   Kristy (04:38) Yeah, I would say number one, I mean, we're starting out the year, we're ending first quarter. And so to think, ⁓ I want to hit a million dollars by the end of the year. That's such a big overwhelming number that we literally break it down. We can project out where are they currently, you know,   Where are their numbers currently projected to hit at the end of the year? And then reverse engineer that. Guys, my gosh, we're only $1,000 short a week. How could we go find $1,000?   right? And do what we do. It's all in the name of getting our patients healthy. you know, let breaking it down to that simple step and letting them achieve something daily, if not weekly, and showing them it's easy. And it all relates back to our why. Why did we get into dentistry? You know, it's to serve and get our patients healthy. So when we do that, and we know where we're headed, it's really easy to achieve.   and then just start building in the goals from there.   Kiera Dent (05:46) Mm-hmm, I agree   with you because I think in dentistry is so fun I mean a million seems so hard, but let's break it down like if we really want to do I mean Let's just do some fun math here. So we're gonna do a million. All right, so some offices. They're like, I've never hit a million Let's figure out a million. I think these are fun. Kristi and I do love numbers So I hope you do and if you don't I hope you take on our mantra of like I love numbers and numbers Love me. I want the numbers to love me. So let's enjoy that. So if we have a million we divide it by 12, okay   And this is just really rough math. There's more sophisticated ways to project this. That's 83,000 per month. Let's bump it up to 84 because it's 83,333. So let's just do 84,000. So if we're at 84,000 and then we know, let's say you're a practice that is only working four days a week, that's fine. You do not need to work five days. You don't need to work six days. Let's just do a four day work week. Cause I like to prove to people and Kristy, I know you do too. We don't have to work harder. Let's just work a little smarter.   So with that, let's say it's 16 days a month. Does that make sense? You got four days a week. Most months are four weeks. I get that there's a few more, which is why this is very loose. Don't worry if you do this, you'll slush in the right direction. So what that brings it down to is 52.50 per day. Now let's say in this practice that they have two hygienists. Usually a hygienist is producing about a thousand-ish rough numbers. That's 32.50 per day for an office. And so I think Kristy agreed with you.   When we look at that and we're like, all right, if we're only scheduled to 2,700 today, where can we go find that extra $600 or $500? And it's not saying we're over diagnosing patients. What we're doing is we're looking to see, could we add in some fluoride? Could we add in that FMX? How can we do better patient care? Oh my gosh, that patient only wanted to do one filling, but they're about to get numb. And that quad of filling seems a lot more enticing because they're about to get numb. It's crazy how like, you know, when I talk to patients and they say, oh,   I think I just want to this one filling. And then when they're about to get numb, it's like, Hey, we can actually do the whole quad. And they're like, yeah, we should actually do that. It's wild. That injection, you guys never, ever, ever, ever underestimate the power of an injection. ⁓ but the reality is this is how you can look for it. This is how it becomes fun. And I think helping teams and Kristy, do an amazing job with this, helping teams have fun with this. That's the whole point of a morning huddle. We go to morning huddle to huddle. How do we win the game? Just like a huddle in basketball or huddle in football.   How do we actually win the game? Where are we at? What's that extra five? I mean, I have been shocked when offices will implement pro, ⁓ fluoride, or they'll look for FMXs. We're like doing our x-rays on normal cadences, or we're even doing our comp exams. That will add up so fast for you. Adding a sealant, adding in quad dentistry rather than single tooth dentistry. You can find these things so easily. And so, Kristy, I think you do a beautiful job of that with your practices. And I'm just curious, like,   But what happens when you have that one team member in the back who's just like not having it? What do we do with them and how do you get those team members on board?   Kristy (08:46) Yeah, number one, most team members want something more for themselves, right? Whether it's a yearly raise or I don't know, maybe the office doesn't offer insurance and they want to offer insurance. And I'm like, well, let's find a way to offer it. You know, let's figure out how much it is. What does it cost? What do we have to do to show the doctor we can earn our way to doing it? So showing them that they can also achieve what they want. mean, honestly, today I had a   a team that was talking about taking time off between Christmas and New Year and possibly paying the team for that time off and surprising them. And I'm like, well, let's reverse engineer it, find out what do we have to do to pay for that. And then we can surprise that gift ahead of time because we can measure if we're on target for it. And...   give them that, gift them that time off if you will, but just again showing team what's in it for them and relating it again back to their why they got into dentistry which was to take great care of people.   And when you do it, we all reap the rewards. And I love that you said morning huddle because nine times out of 10, we have that treatment in our schedules already. And it's just having conversations with patients in a relationship fashion.   Many people think you have to have more new patients, right? We don't need more new patients. They're in our schedule and we have the opportunity to just do more on the patients we have. And if you don't believe me, have them run their unscheduled treatment report.   Kiera Dent (10:31) Amen to you, Kristy. And I agree with you tenfold. And that's why we consult so well together. And I really love that you said like, let's show them, let's gift them, let's figure out what our team wants. And that's what's actually so fun. Like this is why I love numbers. I hated numbers because I didn't understand them. But when you realize that numbers can just be the way to get whatever you want in life. Like it's just truly this really, really fun, dreamy, like you said, if they want to take time off between Christmas and New Year's,   Fantastic, let's figure out what that production would be. Let's figure out the cost of paying all the team members. It's very simple, it's not a hard equation to do. Then let's add that amount, divide it amongst the rest of the months of the year. You can literally pay for it. So offices who wanna go on trips, offices who wanna add in bonuses, offices who wanna pay for scrubs, like you name it, all these things can be paid for. And for people listening, this isn't too overdiagnosed on the patients. It's not like we're going hunting because we're like, we wanna go on that trip.   it's we are looking for the best patient care like Kristy said. We are looking for the little opportunities that we're not doing. And every practice is like, no, we're doing all this already. Yeah, right. I promise you, I've yet to see one office who has done every single thing perfectly 110%. And so I think like, let's drop that ego as well and look to see where it can be. And Kristy, I love that you bring it. As you were talking, I'm like, Kristy to me feels like the analogy of like squeezing the juice out of the lemon or squeezing the tube of toothpaste.   And Kristy is the gal who looks at your practice and you're like, my tube of toothpaste is empty. And she's like, yeah, let me show you. got like three more months where the toothpaste in this tube, like we are squeezing it rather than just going and looking to buy a brand new tube of toothpaste. And within your practice, there's so much more opportunity to like squeeze the juice, squeeze the opportunities rather than having to look outside. Yes, we still need to work on the outside pieces too, but then when we look inside, and I think that this is where you do such a great job, Kristy like.   Kristy (12:04) Yeah.   Kiera Dent (12:25) I tell you, Kristy can turn to practice so quickly. It's been magic to watch you, Kristy I'm like, this girl comes in and she just like hangs out. She's working with the team. She's tracking the numbers and la la la la la. The doctor's like, oh my gosh, we hit this and I didn't even know that was possible. But Kristy's squeezing juice. You're looking for the juice constantly. And so I'm just curious, other squeeze the juice, squeeze the tube of toothpaste? You said like new patients, you're looking for unscheduled treatment plans.   Kristy (12:30) you   Kiera Dent (12:53) We don't need the new patients. We're looking for just little, what are some of those other opportunities, Kristy, that like I spy with my little consultant eye, what do you see in there?   Kristy (13:02) Yeah.   Obviously there's a few areas, but one of the things too when we have limited coming in how many of those do we work to convert? I mean how many times do we schedule them for a half hour appointment when really if we just schedule them for an hour and trained up our assistants to have a conversation on the front end my gosh, if we could avoid future emergencies like this while you're here We could take a look at everything come up with a plan and still treat that tooth that's bothering you right so and if they're swollen   or in pain, at least scheduling them back to make sure, hey, you know, we could avoid future emergencies like this. Let's get you back and take a look at everything, but get you out of pain today. that's one area. And again, it's just taking and using what's already there and doing what's best for the patient, right? I mean, people only lose their teeth for a few reasons. Trauma.   Kiera Dent (13:53) Mm-hmm.   Kristy (13:59) Extensive decay, you know, so if we can avoid that just like you said the power of the shot if we could avoid Future damage and more cost wouldn't you agree we should take care of it today?   Kiera Dent (14:06) Hahaha!   Mm-hmm.   Also, did   you hear what Kristy said? Wouldn't you agree? And that's a very like amazing line to take into your practice if you're not using that right now. I love the LOEs being converted into a comp exam. It is one of the most incredible things that if a practice will take this on. And so we were like, but Kiera, Kristy, they're just coming in for pain. Like they're not gonna like it. Yeah, right. A, you have to remember no one wants to come to see you. And I'm sorry, dentist, but this is the reality. And there's like 1 % of the population who's a little bit odd and they actually love to come.   But that's like truth. And so they don't wanna come anyway. They're already in pain. So let's do them a service. Let's do them a favor. Let's take pictures of their entire mouth, AKA x-rays. Let's do a full comp exam. Yes, we're gonna take care of that problem tooth. Absolutely, 100 % we're gonna do that. But odds are, and every doctor and every team member knows this, if I've got one tooth that's looking pretty wild, odds are there's probably a few other places in that mouth that are going to have the same problem come upon them pretty soon. But I think it's also,   training the front office to say this, training the clinical team on how we present this and how we can do this, but also realizing this is a huge service and benefit to a patient. No patient wants to come back. They really do not. As much as they love you and as fun as you are and as great as your coffee bar is and as fun as your movies are, being at the dentist, even for me, I had to go to the dentist and I was like, gosh, really? Like this place. And I work with dentists. Like I've been a dental assistant. People just don't enjoy having their   someone awkwardly put their hands in your mouth. It's weird. It's a weird thing that we do and yet we love it. So Kristy, I love that. What are some other ideas that you have around? Because yes, convert the limited to comps. Any other things that you have around? And again, I don't want you to give all away your Kristy Sparkle. So like what's one or two more that you have of like being able to squeeze that juice, squeeze that tube of toothpaste?   Kristy (15:59) Well, I would say many times, especially for the dentist coming in or newly starting out having firm financial arrangements, know, and it's not firm doesn't mean strict necessarily, but it's it's comprehensive finances. You know, it's it's finding a plan to get all their treatment done. Even if you're phasing it out over time, but I would say really there's usually that low hanging fruit in AR or insurance that we can   just put in simple systems that go after that and stop it bleeding into, you know, aging out, if you will. So many times that's an area to start and just look at what our processes are. How are we collecting? Are we getting the good estimates to get the correct amount collected over the counter?   Kiera Dent (16:52) Okay, so   in that, agree with you, Kristy, because a lot of times people are like, we need to make more. And I'm like, you don't even need to make more. It's just hanging out in your AR. Like you've already done the work. We just need to collect the money for it. So you mentioned making sure that when we do this, we have good treatment plan estimates, which comes from good insurance verification, which comes from good entering of that. That's gonna help a lot. What are some of the other financial policies that you've found that tend to work really, really well for practices?   Kristy (17:17) Yeah, well, let me be clear that treatment plans are different than financial arrangements. Treatment plans are what we're going to do. Financial arrangements are how are we going to take care of it? And many times people are missing the how we're going to take care of it. They're like, yeah, they know the cost. We gave them the printout. But are we really solidifying how we're going to take care of it? You know, are you the type of patient that needs   to pay over time? Are we capturing exactly what they're doing, if you will?   Kiera Dent (17:50) Yeah, which is really smart because otherwise   it's a lingering, it's are we paying with cash? Are we paying with credit card? Are we paying with financing options? What are we doing with that? That's going to firm this up and I agree as soon as that gets dialed in and people panic. Like I don't wanna put this out there. And I'm like, where do we feel like we went back to the 1800s to where it's like, just put it on my tab. Like I still do not understand why dental practices get so nervous to ask patients to pay for something that they just received.   99 % of the time in today's world, we're having to prepay for these treatments before services are done. And I feel like dentistry, let's, let's come to the playing field. Let's get a little more current. Let's get a little bit more on the same page of the rest of the world. It's not weird. It's weird. The fact that we think it's weird. That's what's weird. Like it's okay to ask patients to pay for it. It's okay to expect them to have financials before they come in for treatment. That's normal. And then what we do is for all the patients that we've been like,   lollygagging on in the past, it's okay, it's all right, there's no judgment here. Those patients we start to collect when they come in. So we start to collect on that side, we can send statements to them, we can run our AR and we get better for future and we have them sign on those financial arrangements so that way there's no confusion. The only reason patients get frustrated with you is because expectations were missed. So I love what Kristy said with these financial arrangements. It's a beautiful way to not have expectations being missed and a really good way to squeeze some juice in your practice.   to find those little missing opportunities. Kristy, you've been a freaking dream. Are there any other little like secret nuggets that you feel like you wanna leave with our audience before we say goodbye today? Because honestly, I just have loved this and I enjoy the imagery. I'm gonna like have you, every time I see you now, I'm gonna think of you like squeezing the juice. Like I'll just think of you like, Kristy's over there taking lemons into lemonade. So any other last thoughts you have as we wrap up today?   Kristy (19:32) Yeah.   Yeah, actually you mentioned the financial arrangements and I just want to challenge people. literally, I almost love the practices where they say, see you later, send me a statement and flipping them to actually getting down payments or reservation fees for appointments. Like I've watched a practice go from literally that.   Kiera Dent (19:54) Yeah.   Kristy (20:04) to, my gosh, they're so excited because they are using Pre-Collect. But I also want to flip people's thinking. Just like you said earlier about patients not wanting to stay, don't put our own bias in it. Because I hear people say, well, we'll do a reservation for large appointments. I just want to challenge you that   allow that same opportunity even for the smaller payments. If I had $500 in my savings and you offered me to pay $250 today to reserve it and $250 when I come in, I very well may appreciate having that so it doesn't drain my savings or my checking or wherever I'm pulling that money from versus, hey, you could pay $50 today and now I have $450 to pay when I come back in. So I just challenge you to, you know, try.   gamify it a little bit and have fun with it and I promise your patients will appreciate it.   Kiera Dent (21:02) Kristy, I love that you said gamify it. I think I heard once at a conference I attended and they said, business is just a game. Like it's truly a game. And when you look at it, it takes the stress out of it. think running a successful practice can be a game, not our dentistry being a game for the patients, but a game of how we think about things. I mean, I look at like chess or my brother used to play strategic or.   There was another game like Clue. loved playing Clue. That was like my favorite game. mean, I was the Clue master. I won that game all the time. I would love somebody to like challenge me on it. But the reason those games are fun is because we challenge our thinking. We think outside the box. We make it fun. And so I love, Kristy, these ideas you brought to the table today are how can we think outside the box? How can we make it fun? And I agree with you, Kristy. It's crazy how when you just change your thinking,   Just a smidge, we're not asking you to like completely and obliterate who you've been all this time, but just a smidge, you will see magic happen in your practice. You will see more patients saying yes to you. You'll see more patients scheduling. You'll see your AR being chipped down. Doctors, you'll see more money coming into your bank account. So many wonderful things this way just to change it. And I love that you said like offer it to even the smaller ones. Why not? Cause you're right. That is a benefit to these other patients. They might say no, but they also might say yes. And then collections become so much easier. So Kristy.   It was so fun to have you on the podcast. I love you on our team. I love practices who get to work with you. I always feel like practices who get to Kristy truly get just such a treat to work with you because you really do find these little simple ways to help them hit goals and possibilities that they honestly never believed was possible. So thanks for being on the podcast with me today and being on our team. Of course, and for all of you listening, thank you for listening and we'll catch you next time on the Dental A Team podcast.   Kristy (22:42) Thank you.  

Chair of the Georgia Republican Party Josh McKoon joins this week's Political Breakfast. Democratic strategist Tharon Johnson, Republican strategist Brian Robinson and host Lisa Rayam have some questions about McKoon managing party unity. They ask McKoon if he agrees with everything that President Donald Trump has been ordering in Washington, and what he thinks about Republicans who refuse to come together under Trump, and support more MAGA-aligned candidates: AKA, former Lieutenant Governor Geoff Duncan. Earlier this week, the PB team spoke with the new Georgia Democratic Chair, Charlie Bailey.See omnystudio.com/listener for privacy information.

In this episode, we're talking about three sneaky little mental habits that feel responsible and helpful, but are actually what's keeping you stuck in survival mode, overwhelmed, and constantly exhausted.Control, Comparison, and Catastrophizing...AKA the Three C's that are sneakily controlling your life.These 3 C's love to pretend they're helping, like that toxic friend who swears they're just “looking out for you,” but somehow every time you hang out with them, you feel worse.And the wild part is that most of us don't even realize how often these patterns are happening. They show up in our thoughts, our habits, our emotional rollercoasters...and they're exhausting.We're diving into...Why they show up,What they're really doing to us, andHow to stop letting them run the dang show

Thursday, May 15 -  Dr. Jack Stockwell (www.forbiddendoctor.com & www.jackstockwell.com | Phone: 866-867-5070), a GAPS Practitioner and NUCCA Chiropractor, discusses the biggest concerns for health and medical news from a natural position over prescription drugs. He starts today's episode with managing blood pressure in a homeopathic way, the importance of working with your doctor to find out what your blood pressure should be, and the actually causes of high blood pressure. Then, Dr. Jack shifts his focus on the pharmaceutical advertising and marketing aspect of blood pressure medications, the unwelcome side effects of many of these medications, and why they are more beneficial for some people but not everyone. Lastly, Doug and Dr. Jack discuss the “scam alert” of which people should be aware regarding blood pressure readings — AKA the false one-size-fits-all model. Website: GoodDayHealthrShow.com Social Media: @GoodDayNetworks

Whether you're a library reader, a used bookstore connoisseur, or just buy books faster than you read ‘em, this episode is for you! We're chatting about the backlist books (AKA books released over 1 year ago) on our TBR.    Olivia's List Saint X by Alexis Schaitkin (2020) Seawife by Amity Gaige (2020) Godshot by Chelsea Bieker (2020) The Great Believers by Rebecca Makkai (2018) Parable of the Sower by Octavia Butler (1993) Poisonwood Bible by Barbara Kingsolver (1998) Migrations by Charlotte McConaghy (2020) Ghosts by Dolly Alderton (2020) Such a Fun Age by Kiley Reid (2019)   Becca's List Greenlights by Matthew McConaghey (2020) Early Morning Riser by Katherine Heiney (2021) Sorrow and Bliss by Meg Mason (2020) Bel Canto by Ann Patchett (2001) The Invisible Life of Addie LaRue (2020) Never Let Me Go by Kazuo Ishiguro (2005) Happy All The Time by Laurie Colwin (1978) Giovanni's Room by James Baldwin (1956) American Wife by Curtis Sittenfeld (2008) Summer of ‘69 by Elin Hilderbrand (2019) or Summer People (2003) Cleopatra and Frankenstein by Coco Mellors (2022)   Listener Reccomendations The Great Believers by Rebecca Makkai (2018) The Country Club Murders (Book 1 The Deep End by Julie Mulhern) The Cave Dwellers by Christina McDowell Wrong Place, Wrong Time by Gillian McCallister The Calculating Stars by Mary Robinette Kowal  Lady Tan's Circle of Women by Lisa See Geek Love by Katherine Dunn The Good Part by Sophie Cousens  Oona Out of Order by Margarita Montimore The Nine Lives of Rose Napolitano by Donna Freitas   Obsessions Becca - Maybe Happy Ending musical Olivia - Walks + Merlin bird ID app   What we read this week Becca - Maggie; Or A Man and a Woman Walk Into A Bar by Katie Yee (7/24) Olivia - She Used To Be Nice by Alexia LaFata (8/12), The Colony by Annika Norlin   This Month's Book Club Pick - Audition by Katie Kitamura (have thoughts about this book you want to share? Call in at 843-405-3157 or email us a voice memo at badonpaperpodcast@gmail.com)   Sponsors Quince - Go to Quince.com/bop for free shipping on your order and 365 day returns Wayfair - Shop a huge selection of outdoor furniture online at wayfair.com   Join our Facebook group for amazing book recs & more!  Buy our Merch! Join our Geneva! Order Olivia's Book, Such a Bad Influence! Subscribe to Olivia's Newsletter! Order Becca's Book, The Christmas Orphans Club! Subscribe to Becca's Newsletter!  Follow us on Instagram @badonpaperpodcast. Follow Olivia on Instagram @oliviamuenter and Becca @beccamfreeman.    

This May, Meet Cute is serving up love, made to order: we're dishing out a second helping of Baby Girl — the slow-burn farm romance that stole hearts the first time around. Whether you're back for seconds or tasting it fresh, it's a love story worth savoring. Episodes drop Tuesdays and Fridays starting May 13th. Meet Cute Presents: Baby Girl - Part 2, where Sloane's estranged father is forcing her to help out with the farm. Sloane can't help but notice everyone is treating her dad with… delicacy? Is he sick or something? Then Riley, AKA the hottest cowboy in town, shows up and Sloane's suddenly much more worried about if she smells as bad as she looks. Story by Casey Boykins. Produced and Directed by Suha Araj. Casting Director and Line Producer: AJ Nielsen. Audio Producer and Sound Designer: Sean Paulsen. Story Editor: Amarlie Foster. Director of Creative Production: Lucie Ledbetter. Starring: Kristen Sullivan, Imaeyen Ibanga, Andrew Spencer, Dennis Kleinman, Michael Orenstein. Follow @MeetCute on Instagram and @MeetCuteRomComs on Twitter & TikTok. Check out our other rom-coms, including KERRI with Pauline Chalamet, IMPERFECT MATCH with Arden Cho, and DUMP HIM! with Minnie Mills. Check out our other dramas, including FIRE & ICE with Chiara Aurelia and Jack Martin, and POWER TEN.  Check out our other fantasies, including A PROPHECY OF INCENSE AND SNOW and I'VE BECOME A TRUE VILLAINESS.  Have a crush on us? Follow Meet Cute, rate us 5 stars, and leave a review! Learn more about your ad choices. Visit podcastchoices.com/adchoices

All aboard the struggle bus! Aka this episode where the three of us check in with each other on what's hard right now. Brace yourself for Devon's battle with the next evolution of her work (aka a whole existential crisis), Andrea's inability to understand the wonder of time and Marisa. Period. Because Marisa's struggle is literally herself, and the fact that she's such a yes woman. We think you will most definitely feel seen in this episode if you are riding your own bus these days. We hope you enjoy the ride!Also: we made you a digital artist statement writing guide! You'll not only receive a full start-to-finish process on how to start crafting your statement, but how you can break it down and understand it better, too. You can buy that guide for 10 little dollars right ⁠⁠⁠⁠⁠⁠here. ⁠⁠⁠⁠⁠⁠And if you want Devon's fancy pricing calculator and guide you can get it right here.Support the show:⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠@heywhatareyouworking⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ on IGFollow the hosts:⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠@andreaguzzetta⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ on IG⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠@speaking_in_rainbows⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ on IG⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠@devonwalzart⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ on IG

This week on REWIND, Raven & Blake are back from the Big Apple with stories to tell! From Broadway magic and NYC firsts to travel chaos and late-night street hot dogs—nothing was off-limits on their whirlwind trip. It was such a WHIRLWIND, that we have a special announcement!! Then it's back to the tea: there's a new pope in town, messy pastor drama between Reginald & Kelly Steele and pretty much anyone who listens to Dear Future Wifey, and a Summer House showdown between Ciara and Jesse that has us screaming. PLUS, which Giggly Squad co-host is our new BFFL? Buckle up, besties, the REWIND crew is back in the studio.

The best (and cheapest) therapy for those small things that get under your skin is sometimes a good venting session so you can get it off your chest and move on with your life! And if you're not privy to the first-hand vent-a-thon, then being a fly on the wall listening is hopefully equally therapeutic and also maybe entertaining.     Welcome to Rant Therapy, a podcast short powered by the hosts of the Happy Eating podcast, Brierley Horton and Carolyn Williams, where we periodically share our real-life venting sessions with each other—AKA what we're “so over”.     Rant Therapy - Button-Fly Jeans   Thank you for listening to Rant Therapy on the Happy Eating Podcast. Tune in weekly on Thursdays for new episodes and new rants on Tuesdays. For even more Happy Eating, head to our website! https://www.happyeatingpodcast.com Learn More About Our Hosts: Carolyn Williams PhD, RD: Instagram: https://www.instagram.com/realfoodreallife_rd/ Website: https://www.carolynwilliamsrd.com Facebook: https://www.facebook.com/RealFoodRealLifeRD/ Brierley Horton, MS, RD Instagram: https://www.instagram.com/brierleyhorton/ Got a question or comment for the pod? Please shoot us a message! happyeatingpodcast@gmail.com Produced by Lester Nuby OE Productions   To contact Lester -  olelegante@gmail.com

This is a more in-depth look at the First Peoples of Texas. Why” because there were people here long before the Spanish and any other Europeans set foot on the land, First, allow me to try and clear up some terminology especially one word and that word is “Indians”.  The people Columbus encountered when he first reached the shores of the continent where misnamed, because Columbus thought he had reached India and as we know, he was wrong.  That's all I'm going to say about the subject. The inhabitants themselves did not refer to themselves in any specific way, other than often using the term “the people”, they did refer to other tribes with names. For example, the early Spanish encountered a group of nomadic buffalo hunters, they called Querechos.  That group was later named Apache, which came from the Zuni word for enemy “apachu” which is what they were called by the Navajo.  While some tribes were “farmers” the Apaches were hunter-gatherers and didn't do a lot of agriculture.  When we speak of the tribes, it is important that we remember that those tribes that were hunter-gatherers had a certain lifestyle dictated by necessity as did those who were farmers.  There is no one broad brush we can paint all tribes with; however, there are certain characteristics that many tribes have in common with one another. One area that was of particular importance to all tribes was in the area of religion or spirituality. Prior to the arrival of the Europeans in the 16th century, the tribes that lived in the area that is now Texas maintained a variety of religious practices.  The majority of them embraced the idea of some type of supreme being and they all had creation stories.  They were usually not monotheistic; many held a belief in a variety of powers often organized in a form of hierarchy. For agricultural tribes, there were various ceremonies that accompanied the planting and harvesting of crops. Hunter-gatherers often sought the help of spirits before searching for game which served as food for the tribe. Most tribes saw the universe in three levels.  The upper level was one of predictability, lower level of chaos, and the level where humans lived which was a mixture of both of the other levels.  The world was divided into 6 regions, north, south, east, west, up, and down and the year had a cold period and a hot period. All believe there is a spirit in everything, including animals such as buffalo, wolves, bears, etc. Spiritual leader shaman,AKA medicine man while all shamans were medicine men, not all medicine men were shamans. Shamans in addition to using plants and instructions from spiritual helpers, they also went into trances to visit land of the dead, where they gathered information on the sickness. What were some of the Hunter-Gatherer Tribes and where did they live? Comanches – North Central / Northwest Texas Kiowas – Panhandle – shared territory with Comanche Held a summer Sun Dance – to insure regeneration of the Buffalo Tonkawas - Gulf Coast (Houston area) Venerated the Great Wolf Karankawas – Gulf Coast (shared territory with Tonkawas – inner gulf coast) Apache – (Lipan) South and Southwest Texas – (Mescalero) West Texas – El Paso Coahuiltecans (KOE-ha-HWEE-ta-kanz) Rio Grande valley in what is now southern Texas and northeastern Mexico Farmers Farming groups tended to revere the earth, corn, rain, sun, and developed their beliefs based on fertility, and crop cycles. Spiritual leader priest – The medicine man or woman, acted like Shamans even going into trances for healing help.  Priests, who most often were men, were religious specialists, had a long period of training valued not for healing abilities but because they knew the rituals and ceremonies to ensure bountiful harvests and healthy people. They also had witches who were evil.  Could change their appearance, become animals, or even sparks of a fire. They stole people's lives and souls.

In this episode I'm joined by my amazing COO, Taylor, to bring you Part 1 of the “Ask Me Anything” podcast. I answer your most burning human design questions (and questions that have nothing to do with HD at all!).QUESTIONS ANSWERED IN THIS EPISODE:Where do I look in my chart for money and my money frequency?How do you feel about the sidereal chart?Once we have the basics of human design and we want to incorporate the variables, AKA four arrows, to assist with where we live and what we digest and when, what's the best way to get an understanding of them to begin?If immediate family members are being disrespectful and I've said no to getting together to discuss a situation at hand, what action or inaction do I take? As an M.G. I've had the energy to do a lot for these people. However, there's very little appreciation or respect. So I've stopped helping out and I'm having minimal communication with them.When dealing with narcissism Is there anything in my chart that will help me understand what I need to heal?From a human design perspective, where does your soul live in your chart?AS MENTIONED:MAGIC MIND: https://www.magicmind.com/hdpod50CODE: HDPOD50I trust you will get what you need from this episode, and make sure you come let me know how it resonated with you on instagram @the_human_design_coachBig love,MxxOTHER RESOURCESWant more on Human Design? Explore the ways to get involved below:Get Your Free Human Design Chart: https://www.emmadunwoody.com/get-your-chartThe HDx Collective: https://www.emmadunwoody.com/membershipThe Inner Circle: https://www.emmadunwoody.com/the-inner-circleSupport The Human Design Podcast and your continued learning: https://www.buymeacoffee.com/emmadunwoodyWant to sponsor the podcast? Apply here for the "Millions of Millionaires" project: https://forms.gle/Hs2MGFSuyRrVKJ116Human Design Unhinged: https://www.humandesignunhinged.com/Secret Podcast: The Human Design Podcast (Unhinged): https://thehumandesignpodcast.supercast.com/Instagram @the_human_design_coachMusic: Spark Of Inspiration by Shane Ivers - https://www.silvermansound.comSupport the show

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Another episode with a difference courtesy of two ladies with huge hearts. Empathy for others in the adoption constellation is foundational to thriving and communication. Listen in as birth mother Laura and adoptee Hannah explore the path to empathy. Hannah Andrews  was born in Chicago and was adopted as an infant during the Baby Scoop Era. She was raised on a Midwestern farm with two older adoptee brothers. In 2018, a chance meeting with author birthmother  Laura Engel sent Hannah in search of her own history. She found more questions than answers, but found guidance and community from fellow triad members. She joined the AKA board to provide that same support to others. Hannah is a writer, pianist & pet enthusiast .  She lives in San Diego, CA with her dog Josie and three Pussycats .https://www.instagram.com/hannahshannonmashup/https://medium.com/@writingsbyhannahandrewshttps://www.facebook.com/profile.php?id=100074619925818https://www.adoptionknowledge.org/our-board-of-directors.htmlHere's a bit about Laura and her book from her website:My book is about Laura, a woman who lived her life with her secrets finds her greatest secret unearthed at age 67. The child she was forced to give up for adoption when she was 17 in an Unwed Mothers Home in New Orleans unexpectedly sends her an email.  Meeting her 49 year-old son rocked her world and cracked her soul wide open. She found the acceptance and love she had always denied herself had been with her all along. My book tells an incredibly sad story but ends with a story of grace, hope, and extraordinary joy.https://www.facebook.com/lauralengelauthor/https://www.instagram.com/storytellerlaura/https://lauralengel.com/https://lauralengel.com/books/Listen to Laura's previous interview here https://thriving-adoptees.simplecast.com/episodes/goodby-shame-with-birth-mother-laura-engel Guests and the host are not (unless mentioned) licensed pscyho-therapists and speak from their own opinion only. Seek qualified advice if you need help.

Behind every successful doctor is someone who paid their rent or walked their dog. Dave Etler, MD/PhD student Miranda Schene, M1 Jay Miller, and M3 Jeff Goddard blast off this episode with ass-tronaut Katy Perry before diving into Reddit's finest med school dumpster fires. Should you crush (AKA, be vocally realistic about ) your C-average friend's medical dreams? Is a boyfriend who gives unwanted pop-quizzes to his exhausted med student girlfriend helping, or being an a-hole? We also tackle the awkward truth about teaching hospitals – yes, that medical student might be practicing on YOUR sensitive bits (hopefully with proper patient consent)! Finally, we settle a debate over who deserves the credit: the emergency medicine resident or the partner who paid his rent, fed his pets, and sacrificed their social life for years. Join us for a trip through the messy human side of medical training that your white coat ceremony definitely can't prepare you for!

Nir Zohar, President & COO of Wix, is not your typical tech bro from Silicon Valley. After doing 3 years of mandatory military service in his home country of Israel, his skills were noticed and he was asked to extend his term to 6 years where he spent time on small vessel ship helping to keep his country safe. By the mid 2000s he was out of the navy and back on dry land trying to figure out his next move when he was approached by a friend to jump into the extremely competitive website wars battling the likes of Spotify, Squarespace and Wordpress to name a few. Want to know why your website sucks and how to fix it? Nir tells all.Special thanks to our sponsors!AKA is an innovative brand of luxury hotel residences catering to people like me who travel to a place for a week or more, for example on production shoots, and want to feel at home wherever they are. AKA balances the space and comfort of a luxury condo with the style and hospitality of an intimate boutique hotel.This week we were at AKA's West Hollywood location at 8500 Sunset Blvd. It's an iconic location right in the heart of LA where there's going on during the daytime and night life. But AKA West Hollywood is a little sanctuary and where you've all the modern, private and sophisticated services amenities while it still feels like home. If you're staying several days, AKA gives you all the comforts of a home away from home whether it's for business, vacation, filmmaking, a renovation, relocation or whatever...Check out their properties and amenities and book your next trip at Stayaka.comSupport the show

EPISODE SUMMARY: Paige Nienaber, VP of Fun and Games for CPR Promotions, shares the story of his career, and his advice on “The art of getting people to notice you,” AKA promotions.On this episode of Chachi Loves Everybody, Chachi talks to Paige Nienaber about:Braving blizzards while growing up and working in the Twin CitiesStarting his radio career at Pepperdine University then landing at KGON.Learning that radio is supposed to be fun while doing promotions back in MinneapolisHis unconventional method for applying to jobsLearning to do promotions on a budget as the director of “Fun and Games” at WCKZ in CharlotteRecovering from a heart attack while rebranding Wild in as the Minister of Good Times in San Francisco.Messing with competitors including cancelling the alcohol at their christmas partyCreating CPR with Jerry Clifton and becoming a consultantHow to be the person that everybody remembersAnd More!ABOUT THIS EPISODE'S GUEST: Paige Nienaber consults over 100 radio stations as VP of Fun and Games for CPR Promotions. In addition to that, he wrote the weekly Midweek Idea Dump column for All Access, and the monthly stunts column for Morning Mouth. He worked at stations in Portland, Minneapolis, Charlotte, and San Francisco, before finally suckering renowned consultant Jerry Clifton into hiring him to promotionally consult his network of stations.ABOUT THE PODCAST: Chachi Loves Everybody is brought to you by Benztown and hosted by the President of Benztown, Dave “Chachi” Denes. Get a behind-the-scenes look at the myths and legends of the radio industry.PEOPLE MENTIONED:Gregg SwedbergJeff SmulyanRick CummingsDoyle RoseTom JoynerJojo WrightMark ShandsDennis ReeseJerry CliftonBob MitchellMancowCliff BerkowitzBen DavisHarry AndersonABOUT BENZTOWN: Benztown is a leading international audio imaging, production library, voiceover, programming, podcasting, and jingle production company with over 3,000 affiliations on six different continents. Benztown provides audio brands and radio stations of all formats with end-to-end imaging and production, making high-quality sound and world- class audio branding a reality for radio stations of all market sizes and budgets. Benztown was named to the prestigious Inc. 5000 by Inc. magazine for five consecutive years as one of America's Fastest-Growing Privately Held Companies. With studios in Los Angeles and Stuttgart, Benztown offers the highest quality audio imaging work parts for 23 libraries across 14 music and spoken word formats including AC, Hot AC, CHR, Country, Hip Hop and R&B, Rhythmic, Classic Hits, Rock, News/Talk, Sports, and JACK. Benztown's Audio Architecture is one of the only commercial libraries that is built exclusively for radio spots to provide the right music for radio commercials. Benztown provides custom VO and imaging across all formats, including commercial VO and copywriting in partnership with Yamanair Creative. Benztown Radio Networks produces, markets, and distributes high-quality programming and services to radio stations around the world, including: The Rick Dees Weekly Top 40 Countdown, The Todd-N-Tyler Radio Empire, Hot Mix, Sunday Night Slow Jams with R Dub!, Flashback, Top 10 Now & Then, Hey, Morton, StudioTexter, The Rooster Show Prep, and AmeriCountry. Benztown + McVay Media Podcast Networks produces and markets premium podcasts including: IEX: Boxes and Lines and Molecular Moments.Web: benztown.comFacebook: facebook.com/benztownradioTwitter: @benztownradioLinkedIn: linkedin.com/company/benztownInstagram: instagram.com/benztownradio Enjoyed this episode of Chachi Loves Everybody? Let us know by leaving a review!

The best (and cheapest) therapy for those small things that get under your skin is sometimes a good venting session so you can get it off your chest and move on with your life! And if you're not privy to the first-hand vent-a-thon, then being a fly on the wall listening is hopefully equally therapeutic and also maybe entertaining.     Welcome to Rant Therapy, a podcast short powered by the hosts of the Happy Eating podcast, Brierley Horton and Carolyn Williams, where we periodically share our real-life venting sessions with each other—AKA what we're “so over”.     Rant Therapy: Space Travel — No Thank You!   Thank you for listening to Rant Therapy on the Happy Eating Podcast. Tune in weekly on Thursdays for new episodes and new rants on Tuesdays. For even more Happy Eating, head to our website! https://www.happyeatingpodcast.com Learn More About Our Hosts: Carolyn Williams PhD, RD: Instagram: https://www.instagram.com/realfoodreallife_rd/ Website: https://www.carolynwilliamsrd.com Facebook: https://www.facebook.com/RealFoodRealLifeRD/ Brierley Horton, MS, RD Instagram: https://www.instagram.com/brierleyhorton/ Got a question or comment for the pod? Please shoot us a message! happyeatingpodcast@gmail.com Produced by Lester Nuby OE Productions   To contact Lester -  olelegante@gmail.com

It's the first Monday in May. AKA it's time for the annual MET Gala. Or as some call it, "fashion's biggest night." Celebrities will walk the steps of the Metropolitan Museum of Art hoping their looks live up to the annual theme of the gala. This year's theme is a special one. It's called "Superfine: Tailoring Black Style," and it's the very first Black fashion tradition to be selected for the theme of the Costume Institute's fundraiser. Brittany and her guests, culture writer Shelton Boyd-Griffith and editor-in-chief of Black Fashion Fair Antoine Gregory, discuss how celebrities can be sure to be on theme and how the theme is rooted in the very first fashion statements made by enslaved people.Learn more about sponsor message choices: podcastchoices.com/adchoicesNPR Privacy Policy

In a season of Stillness—but I'm still here. ❤️‍

How did William Randolph Hearst become a media giant who shaped public opinion through yellow journalism? The short answer? A silver spoon; AKA silver and gold mines owned by his parents. Join us as we follow “Willy the Worst” on his way to untold riches and influence!Sources:Thomas Lennon and Michael Epstein. “The Battle over Citizen Kane.” PBS, 1996.Nasaw, David. The Chief. Houghton Mifflin Harcourt, 12 Aug. 2013.Randolph, William, and Jack Casserly. The Hearsts : Father and Son. Niwot, Colo., Roberts Rinehart, 1991.

Join Michael and ashlee AKA mom, as they talk to Louna Kadoch, mom of 3 and social worker who spent 20 years as a grief counselor before her own daughter, 12 year old Miriam, was diagnosed with neuroblastoma in 2022. Tragically, after only 4 months, Miriam died, but this has brought the family even closer. In Miriam's last few months of life, she shared so much wisdom, so much love, humor, energy, and generosity. Miriam's story is inspirational, as is her incredible mom, Louna, who has started her own podcast called "Out of Order". This conversation is emotional, beautiful, sad, funny, so real, so and full of wisdom and so much hope..... and LOVE.You can listen to Louna's podcast here:https://www.fizlink.com/outoforderYou can also check out the foundation who supported Miriam and her family:https://chailifelinecanada.org/

Disneyland Paris: Where Snacks Meet the Force (and Occasionally a Ride Closure) – Do Not Skip This Episode Recap!  Join your favorite DLP radio transmission operatives, Beth and Marq, as they dive into the wild, whimsical, and sometimes "temporarily unavailable" world of **Disneyland Paris**!  Ride Roulette: Which attractions are open, which are "getting a magical makeover" (aka closed), and what's coming soon? Spoiler: More construction walls than the Emperor's fortress.  May the 4th Be With You (And Your Stomach): We dish on Star Wars snacks, from lightsaber snacks (is that a churro or an actual Sith weapon?) to cookies that are hopefully not as dry as the dunes of Tatooine. Do not get too excited, DLP only has a Burger, a Macaron, and two (non-Wookie) cookies. Maybe next year. The Great Wall of Disney (Studios) : Rides come and go, but the walls? The walls are forever. Or at least until the next expansion opens (at least 5 lion years.) Disney Music Festival: Where else can you cry to "Let It Go" while eating a Mickey-shaped beignet? Beth and Marq debate their fave performances ( spoiler- nothing says "magical" like rodent DJs ).  Meet & Greet Greatness: Say "bonjour" to virtual queues for characters Pass the kids please: Introducing a children's annual pass—AKA "How to Bankrupt Parents in the Most Magical Way Possible." Love Our Listeners: Real guests, real drama, real fun—"We waited HOW long for Crush's Coaster?!" Plus, dining reviews that answer the eternal question: "Are these French fries legal to sell to Belgians?"  Final Thoughts: Despite the walls, the waits, and the ever-changing landscape, Beth and Marq remind listeners that Disneyland Paris still delivers the magic —  there are giddy gasps between the gaping gaps. Listen now before your next virtual queue slot expires! Please walk to your next destination, and follow Dedicated to DLP on Instagram and Facebook. Or send your own questions, remarks  and trip reports to dlp@dedicatedtodlp.com With special thanks to the BDX droids for their comments.

Send us a textWelcome to the May 2nd Daily Drop, where Jared breaks down the absolute fever dream that is today's Air Force memo—everything from piano-burning ceremonies to Space Force launching a special operations element (yes, you read that right). This episode's a rollercoaster through military bureaucracy, geopolitical chaos, and some straight-up “wait… what?” moments.We're talking about 8,000 troops at the southern border, the Air Force testing robo-wingmen, Japan mad about a B-1 bomber blocking their runway, and Guam getting overrun by 25,000 stray dogs (no, seriously). Also, shoutout to the Air Force for helping control said dogs… because readiness, I guess?Throw in canceled Iran nuclear talks, a new missile shield with a suspiciously biblical name (“Golden Dome”), and a nominee for Undersecretary getting roasted for telling the truth—and you've got an episode that proves the Pentagon never sleeps… but maybe should.

On the docket this week: Beyoncè live, Blue Ivy's renaissance, Dolly Parton never leaving Tennessee, Paige Elkington, The Row loafers, leggings with heeled ballet flats, Lorde has risen AKA reviewing What Was That, the all-grey Coachella outfit, queer line-dancing night, and the Kath Ebbs x Jojo Siwa drama storming the GLOBE. Get bonus content on Patreon Hosted on Acast. See acast.com/privacy for more information.

Today's case acceptance focus is all about presenting the treatment plan and sequencing. Kiera shares language to use and the kind of confidence to adopt when discussing game plans with patients, and why it will stop objections in their tracks nine times out of ten. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us a review Transcript: Kiera Dent (00:00) Hello, Dental A Team Listeners, this is Kiera and I am so excited to welcome you back to part two of Treatment Planning Masters, increasing that case acceptance, getting you guys into the tactical, but you better believe if you have not listened to part one, get your booties back to part one and go listen, because if you don't fix your mindset, if you don't work on those items, everything I teach you today is going to be a little bit better for you. I promise you it will be a little bit better for you, but the real secret sauce to treatment planning is the words that you speak.   Words create worlds, you guys, and the words you're saying and how you're saying it how you're presenting it and the sequence you're doing is ultimately impacting your yeses, your nos, your full schedules or your not full schedules, helping you realize full case acceptance versus partial case acceptance. It's all within mindset. And I have literally a hundred percent done this for so many offices. So I can sit here confidently telling you, guys, you've got to do that. So if you're new to the podcast, welcome. I promise I don't usually start podcasts out this way. I usually tell you,   I hope you're freaking loving your day today. I hope you're having the best day and I hope you remember we are truly so blessed to work in dentistry. Dental A Team's mission is to positively impact the world of dentistry in the greatest way possible and we do that through expert consulting for dentists and teams. Honest to goodness, I can say very confidently that Dental A Team consulting is second to none. We are truly experts. We drive production. We drive overhead down. We drive teams to be incredible leaders and we do it in such a freaking fun, positive, easy way.   We help doctors get the lives of their dreams. Yes, you have to show up. I can't just do it for you, but I can promise you that Dental A Team Consultants are truly people that have passion, that have grit, that have solutions. And it is so fun to hear client success story after client success story after client success story, increasing their production to numbers they never thought that they could do, decreasing their overhead, having dream their vacation homes being built when they didn't even know how to take home a paycheck.   Just the life, the business, the teams, team members telling us that we have literally changed their lives, that we've helped them financially, that we've helped them personally, that we've helped them help more patients. This is why Dental A Team exists. This is what our mission is. And I hope that we can help you in your practice. If it ever resonates with you, I hope it does. DM us. We're on Instagram, Dental A Team. Also pop onto our website, TheDentalATeam.com. Click on a call. I'm happy to do a...   a complimentary practice assessment where we actually look at your whole practice and I'll kind of help you see the gaps and our team will help you see where are kind of the areas within your practice that you can exponentially improve. We have six proven areas that we know if you will tackle those six areas, you will truly find success with ease. And it's something where it's not hard. The secret to success is not hard. It's simple little changes, but being consistent and staying accountable. And I think our team does it.   in such a fun way. add the confetti, we add the sprinkles, we make you giggle. I have a client and we are always giggling and we have expanded him to multiple, multiple, multiple growth beyond anything this client could ever could imagine. And we do it with giggles and ease because honestly, business is a fun, it's a fun game if you allow it. So reach out if any of that resonates with you. I'd love to have you be a part of our Dental A Team family. I'd love to help you.   Live the life you deserve and to live the life of your dreams and get there even easier So with that here's part two of case acceptance treatment planning. Like I said, here's a tactical so I've got you're in the right mindset We're not planting weeds in our flower garden. If you have no clue what I'm talking about go listen to part one And if you are ready, you're like, okay care. I've got the mindset. I was practicing it all day yesterday and Like crazy it just happened patients are saying yes to me like Wow   What do you say? next up is going to be, all right, so now a patient has come. I am in the right mindset. This is going to be, doctors, I need you to be freaking comprehensive. Do not use little league words for major league problems. Tell them what's really going on and have confidence and let's use the terms of the great news is we're going to be able to get you healthy. I strongly encourage you doctors to use our NDTR, proven handoff. Tell them the next visit, the date to return, ND.   So next visit, date to return, T is how much time, and R stands for recall being scheduled. If you will follow that, I promise you, you are going to cut down half of the objections that your patients will have, and you're going to actually get them into the right frame of mind. So if you will do that, now treatment coordinators, we pick this up. So first steps first, I'm in the right mindset. Now I'm going to say, my gosh, Sarah, it's so great to see you. Dr. Taylor is absolutely incredible. You are in such good hands with Dr. Taylor. I know Dr. Taylor gave you a treatment plan.   we're going to get that taken care of. Let's get you scheduled. Dr. Taylor is super busy, so let's make sure we get that done. I've got Monday or Wednesday, one o'clock or two o'clock, which works best for you. Now you might be like, Kiera, what the heck? You didn't even present the treatment plan. You are right. Gold star. You figured it out. This is a subtle shift that will help you exponentially. And it's crazy. I just did this with the team and the team was like, are not going to like that. And there was one team member who piped up and was like, I actually do this and it works so well now.   Fun fact that team member is the one who's closing the 30 40 $50,000 cases So, you know just brush my shoulders off this works and this works for very large cases So all your poo pooing. Oh my gosh care. This isn't gonna work. Please I just encourage you you're listening to this and doctors give this to your teams and doctors listen to this as well because Doctors this I think is a little like seat   The secret to your success, one, you gotta be diagnosing as much as we need you to. So if you wanna be producing 100 grand a month, you've got to be diagnosing at least $300,000 a month. So I need you to diagnose, because if you're not diagnosing enough, no matter how great your treatment coordinator is, no matter how much we teach them, we don't have enough to fill your schedule to the schedule you want it to be. So doctors, we need you to diagnose and please do not ever over-diagnose. I know you're ethical. I know you're not looking for treatment that's not necessary.   but I do know that sometimes you might be so busy or sometimes you might be like, I don't really want to talk here. like, gosh, like I told her like the last seven times. Well, guess what? Maybe the eighth time she needs to hear it. Maybe she's ready to hear it. And also doctors work with your hygiene team. So they're teeing it up. You are the second person to tell this, not the first person to tell that doctors that will help you a ton. We have other podcasts on helping hygiene teams, T up treatment. So doctors, if you need that also utilizing AI software can really help you out if you're struggling to diagnose.   I think that these are some great investments that you could make if you're struggling to diagnose. So next thing is treatment coordinators, high five, it's your turn. Doctors done an incredible job. They teed it up. You go to schedule first. I've got Monday or Wednesday and you're like, but Kiera, they're going to be like, well, what does it cost? Well, A, stop thinking that and B, we're going to say amazing, Sarah. I am definitely going to go over that with you. I want to make sure we get you scheduled. That way we get this into Dr. Taylor's schedule because he's so busy.   Monday or Wednesday, which works best for you? And then we'll definitely talk about all that. I want you to be rock solid confident, which works best for you Monday or Wednesday? I've answered their questions. I've told them we're gonna talk about it. But what happens here that I really wanna highlight is you are putting the emphasis on we are doing treatment and the question is not, we doing treatment or are we not doing treatment? AKA when I present a treatment plan to you and I'm focused on that as number one, what I'm telling the patient is treatment is optional if you can afford it.   When I schedule them, what I'm saying is we're doing treatment and the question is, how are we going to pay for this? Those are the things that we have options for, not are we doing treatment or not? Because like I told you on the last podcast, I'm like, I will tell you forever, if a doctor diagnoses it and I believe that they are incredible dentists, my job is to schedule it as a treatment coordinator. No ifs, ands, or buts, I don't care. There are solutions. Remember, Cure is mantra. Everyone says yes, and there is always a solution and we will find it. So, Edify the Doctor.   Schedule first. I promise you if you will just do this one shift in the tactical, this is the 20 % now we're not in the 80 % psychology. We are now in the 20 % tactical. You will start to have more cases to close. 100 % this is going to be for you. So after we do that, then I'm gonna present the treatment plan and there is a sequence to presenting a treatment plan. If you even think about talking about insurance first, it's because you're afraid of numbers. It's because you're afraid that patients are going to say no to you. It's because you think insurance is the most important thing and it's not.   Insurance is just a coupon. Do not crutch on insurance. Stop it, because insurance does not matter unless you make it matter. So I present a treatment plan. I'm like, awesome. So Dr. Taylor, we presented this treatment. This is what we're going to be doing. Here's the total out of pocket for the treatment. This is what our insurance estimated payment is. This will be your total when I see you on Wednesday. Or if your practice does a deposit, it would be like, this is your total.   And today we're going to collect our 10%. So that'll be 421. I can do cash or card, which do you prefer? Do you feel my confidence? Do you feel this is what we're doing? This patient's like, my gosh, this is what I'm doing. I'm not talking this patient into it. The doctor diagnosed it. You're the one who got yourself into this opportunity. And now my job is to help you. If the patient has an objection, remember I said, do not freaking plant weeds in your flower garden. If the patient has an objection of like, hey, like, do have any payment options? They will ask you.   Now I will give you like if you want to have a little bit of a say, you can say, what questions do you have for me? I want you to be rock solid confident moving forward. You can also say, this is the total. Do you have savings or would you like to talk about third party financing? I would strongly encourage you not to use those last two until you try this one for about four weeks until you get like out of your awkwardness because all it is is just uncomfortable and you're so scared these people are gonna break up with you and they're not. They're not, they're just thinking about it.   But Notice I'm like, I've got Monday or Wednesday, which do you prefer? I can do cash or card, which do you prefer? I'm putting my focus on the right question. I'm not saying, do you want to do dentistry today? Yes or no? I'm not saying like, do you have money for this? Because if you don't like, okay, I'm scheduling you. I'm assuming the yes. I'm assuming this patient's going to take on. I am assuming that they are going to do treatment. Why would I assume otherwise? My thoughts create my reality. So why am I even going to think a thought of like,   they might say no. Great, if they say no, it's an opportunity for me. High five. And then I'm going to be silent. And so now objections to me, when I have objections and I promise you I'd give you objection know how today, the objections, because you're like, Kiera, tell us the objections. Like, this is where it's so hard. And I'll tell you, no, no, no. Everything above that will cut most of your objections. I hope you heard that. Everything above that from your psychology to the words you say, to the way you present treatment plans, to the way you schedule.   all of that will actually prevent 90 % of your objections. And then you just got to get good on those 10%. And for me, it's not an objection, it's an opportunity. So again, notice, I'm like, it's not an objection, it's just an opportunity for me. And when I look at an objection, I know that I just need to educate this patient more. They're just unsure. Now there are 10 % of patients, maybe 5%, that truly do need to talk to their spouses. And I'm not here to minimize that, but 95%, that's just to like, push back.   They aren't confident on something and your job is to figure that out. So whatever it is, I've got solutions for spouse, for work, for money, for time, for pain, for overwhelming, for deposit, you name it. I have literally not gotten an objection that someone has given me that I'm like, great, you've stumped me. I don't know what to do. No, there's always a solution and we will find it together. So what we'll do is for this, every objection, we validate them first. So let's say it's like, hey, Kara, I need to talk to my spouse before I can make this decision.   What I'm gonna say is, my gosh, Sarah, absolutely. I 100 % want you to talk to your spouse. I want you to be so confident moving forward. What questions do think your spouse is gonna have? That way I can prep you with those answers before you talk with them. What this does is Sarah is now going to tell me what her real problem is hidden behind the barrier of their spouse. Truth, she's going to. It happens every time. They'll be like, they're gonna be wondering about money or they're gonna be wondering how long will this work or they're gonna be wondering about how much time this will take.   Well, if I've done a really great handoff, it should never be time. It should be, they know when they need to come back and they know what they need to come back for. So then she's just gonna let me know and be like, my gosh, yeah, we can talk about payment options. Like, what were you kind of thinking? What's a ballpark? Do you have savings for this? And then I'm gonna present two options for financing. So care credit, CHERI, Proceed, Sunbit, like you name it. There's a ton of them out there. Whatever works best for your practice. 401k for bigger treatment plans. You can take out lots of different things.   There's so many things you can get a loan from the bank. That's now like, let's just get creative and work together and figure out what solution is gonna work for this patient. But for spouse, that's what I'm gonna say. When it comes to work, I'm gonna be like, my gosh, and notice you have to pay attention to the words I say, because the way I say it will influence it and you'll either get a yes or a no. So if they're like, Kiera, I gotta check my work schedule. I'm like, Sarah, my gosh, of course. Let's pop you in the schedule. I've got you on this date. That way I, Kiera, did see Kiera over here. Truth be told, I will freaking forget about you, because I've got so many patients.   I say, I would hate to forget about you and let you slip through the cracks. So this is just a reminder for me not to let you slip through the cracks. When you get to work, let me know if we need to move it, not a problem. Just give me a quick call. Sarah's like, absolutely. I don't want you to freaking forget about me. I'm so important. That's what Sarah's thinking. But if you say, Sarah, I would hate for you to forget, Sarah's like, I'm not gonna forget. So you've got to be careful of how you do that. So that's how we're gonna get around work. If it's money, we'd hide back to what they value. It will never be cheaper or more predictable than it is today.   Money, there's always a solution. This is how we're gonna get cosmetic function, cost, longevity, all those. can tie it back to any of those things. All of those things are going to help out. And so we just need to make sure that we're tying it back to their motivator. We tie it back to their worth it. We figure out like, all right, let's talk about what are some solutions that you have? What are some things? Again, I don't have to solve all their problems. What solutions do you have? What things can we figure out? Let's find a solution together. So tying it back. Time.   This should be coming through with the handoffs. There should not be an issue with time. It should be two hours. Hey, let's get you scheduled. They know the time if we've got great handoffs. It's very easy and or in scheduling, we've already handled that. So that shouldn't even be an objection for you anymore. Pain, the recovery time. We're honest with them. Like our goal is to not have you in hardly any pain. So most patients experience X, Y, Z. I promise you Dr. Taylor is incredible. I'm going to edify my doctor again. You are in incredible hands.   If I was in your shoes, I would feel very confident moving forward. You might be in a little bit of pain. Great news is our mouths are very fast healers. And so you should be in and out of pain pretty quickly. Being confident. Overwhelming, we've given them too much information. If you present it simply and you are not giving solutions to problems they didn't even think they had, you will not overwhelm your patient. I promise you. Because we keep it simple. We speak in simple terms. We don't have hard jargon for them. We're not speaking in like,   my gosh, and then there's a bone and then doctors, this is for you too. Stop overwhelming your patients with like, okay, and then we can do your bite and then we could do this and like, and then we can do a sinus lift on you. Stop. Make that treatment plan so simple for them so that way they feel confident moving forward. The enemy to execution is overwhelm and confusion. So make it simple so that way they don't feel that way. And same thing for treatment coordinators. And then deposit. This is what it is. I can do cash or card. What do you prefer? And like, I love my credit card at home.   Okay, alligator arms, we can either like you could do Zell, Venmo, like check with your account to see if there's ways that we could fix that. But also on that, be like, no problem. What time do think you'll be home? I'll give you a call and you can just give me that card over the phone. And then mark it down and call them. Every single objection has an answer. It has an answer. You just need to be willing to be scrappy and to find the solution.   So today I've walked you through the tactical of how we present the treatment plan, how we do the sequencing. There's a lot of other layers to this, but hopefully I gave you enough to go get started. And the reality is you might think you're doing this, but I promise you, you're missing something or it's one word you're not saying, or it's one little change. And that's why I love treatment planning because it's so, once you find that one little thing and you track your progress and you look back and you're like, all right, why didn't this one close? What did I say? Review it back, listen to it back.   you will then unlock being able to close every single patient who comes through and it becomes amazing and you'll feel so confident in yourself. So I encourage you to do this. And if you are like, huh, Kiera, I need help. Great. Dental A Team Consulting was built for you. It is a no judgment zone. It's a space where we truly will help you grow. And this is something we are so passionate about helping you become expert treatment planners, treatment presenters, increasing that case acceptance from doctor to team to treatment coordinators to where we truly are able.   to get these patients on our schedule. I'd love to help you and your team out. I'd love our team to be able to help you go to the heights you have and be able to help as many patients as we possibly can because they need your dentistry. They need your help. And I really would love to work with you. So DM us on Instagram, email us Hello@TheDentalATeam.com. Go to our website, TheDentalATeam.com. Click on a call. I'd love to chat with you. I'd love to help you, give you some free resources, some free value. We are here to serve you and to make sure that you're able to live the best absolute life you possibly can. And as always, thanks for listening.   and I'll catch you next time on the Dental A Team Podcast.  

DESIGN YOUR FAMILY'S UNIQUE HOMESCHOOL THAT YOU'LL LOVE! https://littlebylittlehomeschool.com/blueprint   As you close out this homeschool year, do you have that looming question of whether you did enough hanging over your head? Unfortunately, it seems to be a theme in our minds and it comes up often throughout the year. But, you are finding yourself closing the books on this homeschool year and wondering one final time if you did enough. Pop your ear buds in as we take a walk down memory lane...AKA the past homeschool year. ♥ Leigh     LITTLE BY LITTLE HOMESCHOOL CONFERENCE TICKETS:  https://littlebylittlehomeschool.com/conference   GET EXCLUSIVE MENTORSHIP WITH LEIGH https://littlebylittlehomeschool.com/mentorship   SIMPLIFY YOUR MEAL PLANNING https://littlebylittlehomeschool.com/meal   CREATE YOUR HOMESCHOOL FAMILY'S HOME TASK SYSTEM https://www.littlebylittlehomeschool.com/tidyhome      Website -  https://www.littlebylittlehomeschool.com Newsletter -  https://littlebylittlehomeschool.subscribemenow.com/ Community - https://www.facebook.com/groups/homeschoollifestylecommunity  Follow - https://www.instagram.com/littlebylittlehomeschool/ Connect - info@littlebylittlehomeschool.com   Listen to these related episodes: 93. Boundaries With Your Family Not Going Well? Grab These Tips You Need to Protect Your Homeschool Days    141. Where the Real Learning of Homeschool Happens: How A Homeschool Mom Can Confidently Taps Into These Resources    177. 6 Steps to Lay Down Busy and Create the Homeschool Lifestyle Your Family Will Thrive In 

Jessie Inchauspé, AKA, Glucose Goddess, is a biochemist with a message for the world on clean eating and vibrant living. She joins K+L in the studio for a star seed transmission that will change how you think about full-body health – really. And it all comes down to our blood sugar.We unpack the science of cravings; skin health and hormones; good (and bad) smoothies; healthy blood sugar ranges; lifestyle factors like caffeine, exercise, and stress; and why glucose levels are important – even if you're not diabetic.Morning Microdose is a podcast curated by Krista Williams and Lindsey Simcik, the hosts and founders of Almost 30, a global community, brand, and top rated podcast.With curated clips from the Almost 30 podcast, Morning Mircodose will set the tone for your day, so you can feel inspired through thought provoking conversations…all in digestible episodes that are less than 10 minutes.Wake up with Krista and Lindsey, both literally and spiritually, Monday-Friday.If you enjoyed this conversation, listen to the full episode on Spotify here and on Apple here.

Case acceptance is 80% psychology and 20% skill. Kiera gives tangible tips on how treatment coordinators and doctors can get in the right frame of mind for that successful case acceptance, including no more assuming someone's financial capabilities, understanding people's motivators, and learning the art of silence. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us a review Transcript: Kiera Dent (00:00) Hello, Dental A Team listeners, this is Kiera, and I hope you are just having an incredible day today. I hope you are so jazzed and you are so excited about dentistry, because I'm excited about dentistry. You don't call us the Dental A Team for nothing. Our job is to help you in your practice become the A Team of dental offices. Honestly, I love this. I love what we do. I love talking to you. I love helping you and your team just become everything and more that you've ever hoped to be. So today, I hope you are ready. I just did a really incredible   team training with an office about case acceptance. And I realized, hey, maybe that's something where I can help you in your practice. I love doing this with teams. I have a couple of practices where I help their treatment coordinators. And we've actually been able to add multiple millions. And that's not an exaggeration, multiple millions to their practice. And the thing that I just love is when we increase our case acceptance from doctors and team members, we're able to help more patients. And that's what I tell everyone. are.   so blessed and so lucky to be able to be treatment coordinator masters and to be able to help more patients and to give patients this incredible life, to be able to give them the confidence, to be able to give them the smile, to be able to help their longevity. And I always enjoy hearing the objections. So it's a fun time. So we'll do a part one, part two of this podcast where I'll kind of break down case acceptance for you of kind of how I get team members into this mindset.   And then what I'll do part two of all the objections and how you can overcome objections and treatment planning. I think one of our greatest wins was when I had an office who literally was able to sell an electronic, like an electric toothbrush, which we all know is better than just a standard one to an Amish family. I was blown away. And it was because this treatment coordinator was able to provide so much value of what this patient actually needed and to help them have the best dental health. And I just...   I love treatment planning and case acceptance so much because to me it's helping more patients have healthier smiles, healthier mouths. And I just think it's one of the greatest gifts that we could ever, ever, ever, ever give our patients and our team. So I hope you're excited. I'll break it down for you in a couple of simple steps. These are some of the things that I do to get treatment coordinators and doctors in the right frame of mind. Because what I found is case acceptance is truly 80 % your psychology and what you're thinking and 20 % skill. So I'll give you both.   But really just wanting to break it down for you that so much of case acceptance is about Literally what you're thinking about. if you're new to the dental a team podcast, welcome. I'm Kiera Dent I'm your host I love all things dental and so much so that my last name is actually dent I created the dental a team consulting years ago when I left Midwestern University's dental college and working with so many of those dental students shout out to all of them and Realizing those students that I loved so much. We're going to go out into this   big bright world of dentistry and they were gonna need an advocate, someone who could vet companies for them, someone who could help guide them, someone who could help them understand what a P &L was, understanding what cashflow was, understanding the business aspect and the team aspect of dentistry, and that's how Dental A Team was born. So my first practice we took from 500,000 to 2.4 million in nine months and opened our second location. Dental A Team is a miracle grow for practices. We're able to increase.   your production, decrease your overhead and honestly decrease your stress and get a full doctor team experience. So that way doctors, don't just have to do this on your own. So that's a little bit about what Dental A Team is about. If you are part of our actual consulting dental family, welcome. I love you. I'm so grateful for you. It is truly one of the highlights of my entire life is watching offices succeed. Like we shout out office wins every single day in our team huddle. And when I hear offices who have broken a million or hit a hundred thousand for the first time or took home a paycheck for the first time or   got their team on board for the first time, literally, I light up, our team lights up because that's what we do. Our consultants are truly experts at what we do and we truly do love seeing your wins. Our tagline is your success and our passion. So our passion is seeing you successful. Our love of dentistry is being able to make sure you and your team are truly flourishing to help those patients get the best dentistry they can. So with that, setting up case acceptance is what I promise you are gonna come in part one of part two.   And like I said, we do this with teams. It's something really, really, really, I would say fulfilling for me to actually teach your teams how to present cases, how to help them. Like I said, I literally have a practice. We've got five offices and we have added multiple millions of dollars to their practices over the years of just working with their treatment coordinators and doctors. And it's funny, they have another person who watches their business and they said, what's happened?   how you guys grown so much and they said it all started when we hired The Dental A Team and just shout out to that practice and that owner and those owners at that, those locations because honestly, they don't just listen but they actually execute and they implement and we work on it and we listen to their treatment plans and we review and what I will tell you, one of my biggest secrets for it is it's usually one or two words that's making or breaking your case acceptance. And I hope you heard that. It's one or two words.   that's actually making or breaking patients saying yes or no to you. So that's where it's so fun. So, okay, Step 1 that I always like to tell people is, like I said, 80% psychology, 20% skill. So what you've got to do is You've got to literally be in the right mindset before you go in. So doctors, before you go in and present an exam, team members, before we go and talk about it, before we hand things off, treatment coordinators, before you even think about presenting a treatment plan, I want you to have the right frame of mind. Kiera Dent's frame of mind is   everyone says yes to me and there's always a solution. That's my mantra. That's what I say. That's what I think about. And this is when I used to not even be able to close $500 cases. I went from closing $500 cases all the way up to closing $50, $60, $70, $80,000 cases same day. I literally had no idea a credit card could go up to $80,000. I was like, whoa, we're buying a boat today. Like I didn't even know this was reality. But what I learned was it was my psychology. It was me realizing that this was not a big treatment plan. It's just a treatment plan. So that's the second step to this.   We actually cut out the emotion of it's not a big treatment plan. And what I love to do is I love to ask you right now to tell me and you can say this out loud. I know I'm not actually listening, but hopefully you're playing along with me today. It actually will make this really real for you. But What is the number for you that's your actual high dollar treatment plan? If I were to say, what's a big treatment plan for you? What's your number? Some people's $1000 some people's $5000, $10,000. What is your number?   I need you to tell me your number and do not sugarcoat to me. Don't go higher, don't go lower. If you're listening to this as a team, which, hey, that's a great idea. This is a great team training. You're getting it with me for free. But what is the number? And the reason I want to know this number is because no matter what, no matter what you're doing, guess what? That number actually is influencing you. And what I say is there's no judgment on treatment planning. I just need to know and you need to know.   what your number is so then we actually figure out where your ceiling is and how to go around it. When I start working with treatment coordinators, I usually say that I can typically tell when I look at a treatment tracker on a treatment coordinator what they're closing and it's usually close to us in their bank account. Dun dun dun dun dun, mic drop right there. The reason why is because we have this familiarity association where we think people are just like us and so I hear all the time of like, but Kiera, couldn't afford that or Kiera, could afford that or Kiera like,   That's like, it would be so hard for me as a parent to do this. And what we do is we try to put ourselves in other people's shoes, AKA empathy. But what we do on that is we actually close down a lot of cases that could be yeses because people are not just like us. Like I said, I didn't even know credit cards at the time could go up to $80,000. I had no idea. And had I assumed or projected or tried to be familiar with these patients, I would never have been able to close those cases. So what we wanna look at in these situations is,   We've got to cut the emotion. We've got to realize this is my ceiling and I'm going to get beyond that ceiling. Doctors, you have the same thing. You might walk into a room and you might think, my gosh, this patient is gonna think I'm buying my boat or they're paying for this. Whatever you're thinking about, patients actually pick up that energy vibe from you. And I know this sounds like woo woo.   but I will tell you I have taught so many people how to close cases and I'm freaking good at closing cases. Like I literally can walk into offices. I still test my skills when I walk into a practice because I really wanna make sure that what I'm teaching you is actually still working and it is. I have done it so many times successfully. So pick this up. We've got to cut the emotion and it's just a treatment plan. So I never, ever, ever, ever, ever, ever, ever want to hear you ever again say, my gosh, it's a big treatment plan. Because what you do is you amp yourself up and you get all this energy behind it.   unnecessarily, and then you actually get like skittish and nervous and the patient feels that. I want to remind you, patients are not buying treatment plans, they're buying your confidence and a dream of their future life. So what I like to do is then next, figure out what kind of motivator this patient has. Is it cosmetic, function, cost, or longevity? I also found with treatment planning, sequence matters. So notice I said, is it cosmetic, function, cost, or longevity?   I did not start with cost and when I've done this in rooms and I've asked people and you can ask yourself right now, what is the number one motivator for you and your mouth? You're probably not gonna tell me it's cost. Believe it or not, you listen to those four. If you could only choose one, cost could be a portion of it, that's fine. But guess what, I could say, what is most important about your mouth and your smile? Is it cosmetic, function, cost or longevity? What would you tell me?   and I just sampled a room of probably 50 plus people and of those 50 plus people, three people it was cost. And the reason I like to highlight this is because we assume and we project because we wanna be familiar and close to these people that they're just like us and we think, my gosh, it's cost. If I were to sample an entire room of treatment coordinators across the nation, I promise you the number one thing people would tell me as to why they can't close cases is due to you got it cost.   But when I actually sample people and find out what's truly the most important for people, it's usually like 3 % of the room actually cares about cost. So I really, really, really want you to note that. And I want you to see that. With that, the next thing we're going to look at is, OK, now I know.   One, it's my psychology. Everyone says yes to me. There's always a solution and you can have whatever you want. You don't have to say that. But the reason I do that is because guess what? I walk in with pretty strong confidence. This patient is buying my confidence and I'm going forward knowing I'm going to figure out what motivates this person and I'm going to be able to help them say yes to this incredible life that they get to have with these teeth. Our teeth are literally the way we eat, talk, communicate, express our emotions. Like all of it. It's such an incredible thing for us to do.   We've cut the emotion, it's just a treatment plan. And then after that, what we're gonna do is we are going to make sure that we're not accidentally closing cases down before they even begin. And I say, don't create a solution to a problem they don't have. So a lot of times treatment coordinators, what they'll do is they'll start to like want to associate with this person and anticipate what objection they're gonna say so they don't quote unquote get broken up with. You're not about to get broken up with if a patient's silent.   They're just thinking through it. So what starts to happen is treatment coordinators and or doctors and team members start to ramble. We start to talk, we start to be like, my gosh, and what you end up doing is talking them out of treatment. So we need to also learn the art of silence. So once we present a treatment plan, once we do it, we want to ask them, what questions do you have? I want you to be rock solid, confident moving forward. Notice I'm teaching you sequence matters, putting things in order. What am I focusing on? Same thing when I do a treatment plan.   What am I focusing on? Am I focusing on insurance first? Am I focusing on how I want them to feel? Am I telling them, hey, what questions do you have for me? I want you rock solid confident. I'm telling them moving forward, this is how I want you to feel. What patients will do is they will actually follow through with you. It's going to be something wild for you. And so making sure that we're using language that's going to get our patients going where we want them to go. We're also making sure we're not planting, I call it weeds in our flower garden. So not.   accidentally creating solutions to problems they didn't say they had. So it's, hey, like, so we have financing options. Well, if they didn't say they have a financing issue, why are we offering financing options? Like, I know, like, it might be a lot of time. Why are you saying that? If they didn't say it, don't bring it up. Because what you do is you plant seeds. And I've talked about this on the podcast, and I think it's just a really good example. I went to PT one time and I had a really bad knee and hip pain.   And the PT was like, I noticed you didn't have insurance. I was like, yeah, I don't. And she's like, this might be really expensive for you. Thank you. I'm in pain. How many times do I need to come? And she's like, well, I don't know. How many times do you think you could afford it or come in? Girl, you just planted weeds in your flower garden. You just gave me all these objections that I was not even thinking about because you didn't stop talking to listen to me of what I actually said.   What I said is I'm in a lot of pain and I want to get out of pain. You then pick up, Kiera's number one motive is to get out of pain. So, hey, Kiera, the way we're going to be able to get you out of pain is we're going to see you three times a month. I'm going to see you for an hour. You're going to do exercises at home and we're going to get you out of pain in the next four months. Fan-freaking-tastic. Now, if I have an objection, I'm like, well, how much is that going to cost? Do you guys do payment plans? Let me bring that up, but pay attention to what your patients want. So,   These are just going to be a few little things for you. There's so many more things when I teach offices, like we need to edify our doctor. We need to tell this patient, my gosh, you are so lucky that Dr. Taylor is your doctor. Dr. Taylor is incredible. They're going to take great care of you. They do incredible dentistry. I am so excited for you to get treatment done with them. I have now put this patient on the winning team. They are buying my confidence. They are so excited about it and treatment coordinators. will give you a tip when doctors diagnose our job is to close. Did you hear that?   Doctors, when you diagnose, you should be able to expect and count on your team to close. I feel like when my doctor like diagnosis treatment, my job as a treatment coordinator is to get that patient on the schedule to figure out what their needs are and to be able to close that patient. So I need to figure out one, it's my mindset. Two, I need to make sure that I am not bringing emotion into this treatment plan. Three, I need to make sure that I'm presenting things in a right sequence based on what I'm focusing on to make sure that patient is focusing on the things that I need them to focus on.   Four, I need to make sure that I'm not planting any weeds in my flower garden and presenting solutions to problems they don't even have. And five, I need to make sure that I get this patient on the winning team. Doctors, you can say the same thing. You can present the treatment plan and say, my gosh, Kiera is an incredible treatment coordinator. She's gonna take great care of you. I know you're gonna really love her. I want you to be super confident moving forward. We have told them, we want them confident moving forward. We have told them that they're going to move forward.   Why on earth would we diagnose treatment and why on earth this patient come to the dentist if they don't want to move forward? Riddle me that. Think about that for a second where I was like, oh my gosh, they're gonna be so stressful. Insurance and money and teeth and pain. Well, yes, you're gonna create that. What you think about is what you create. And I will tell you this over and over and over again. So if you're like, oh, the patient can't afford it. Like the patients are saying no to me. You keep creating that. Care is as everyone says yes to me and there's always a solution and we will find it.   We will find it. Not I will find it, but we, me and the patient, we will figure this out. We will find a solution because I will close cases because if I believe in my doctor and I believe in the dentistry that they do, my job is to help this patient get the dentistry that they need done. We can then go in to so many different pieces of how we present this, how we talk about this, how we go into objections. Like I said, there will be a part two to this podcast. but really the reality is you've got to get this podcast. This one's about, you've got to be in the right freaking mindset.   before you even think about presenting a treatment plan. And usually we're like, Kara, tell me how to present the treatment plan. And I'm gonna say pause. And I want you to think about the treatment plan you're presenting, but I want you to think about the mindset, the sequence, what you are putting emphasis on because that's what your patients are responding to. You're like, patients aren't saying yes to me. Well, my question is, what is your sequence? What are you focusing on? What are you thinking about that might be influencing and not might that is influencing what your patients are responding to?   So it's wild when I start to get people in this mindset, when I start to help them realize like, okay, when I walk into the room, doctors, patients love you, they say yes to you when you are diagnosing comprehensive care. Whatever you feel is what this patient's going to respond to. Treatment coordinators, when they come up, it's an easy, it's an A plus B equals C. Fantastic, I'm gonna schedule you, present the treatment plan, bada bing, bada boom, we're gonna figure out the solutions. Notice I've cut the emotion. This patient's here, I didn't get them here. I did not brush their teeth, I did not floss for them.   They got themselves here. But the great news is my job is to help you get the great dentistry that's going to really truly make sure that you are taken care of. And that's what my job is to do. My job is to not like woe is you, like make you feel bad about this. My job is to have confidence. My job is to know that no matter what objection this patient gives me, I have a solution for it. And we are going to have a solution together. My job is also to help this patient figure out what their driver is by listening to them, paying attention. Like I said, it's 80 % psychology.   What is this patient's motivator? What is it that's driving them? Doctors, you can pay attention to this too when you go into the room. Look to see how do they talk? What do they tell you? What are the things when you emotionally connect with them? When you ask them about their life, what are they telling you? Link your treatment plans back to that. They tell you you've got kids and it's a mom. Reminder, she's worth it. She truly is worth it. If it's an elderly patient, remind them that your body deserves this nutrition. Like it's so great for you and it does so many things for you and it deserves that nutrition.   to truly make sure that you have the best quality of life you can. We can remind our patients of these things. It is an emotional purchase. They are not buying a filling. They're not buying a crown. They are buying the ability to eat. They are buying the ability to smile. They're buying the ability to make memories. They're buying the ability to communicate with confidence. That's what they're buying. And so when you walk into a treatment plan, this is how you become a treatment planning master, a case acceptance like guru. This is how you do it is it's.   start out with the right mindset. And this is what I get obsessed with because a lot of times we think we're doing all these pieces and we're not. And so what I want you to realize is the next podcast will be the tactical and you're like, okay, I'm going to like hurry up and listen to that high five. Thank you for being an avid listener. But number one, get this podcast dialed in first before you listen to the tactical, because if you don't fix your mindset, no matter what tactical piece I give you, you will always continue to get the same results where your focus goes, your energy flows.   where your energy flows, your focus goes, and it just goes around and around. So if I'm thinking patients will say no to me, that's going to become my reality. You create your reality. So if you've got patients saying no to you, you are creating it. So what paintbrush strokes do we need to remove? What thoughts do we need to remove? What new thoughts do we need to bring into it? What do I need to drop? I know what my number is of a high treatment plan. I need to drop that because there are no high treatment plans. There are just treatment plans. There is just dentistry. These are just people that deserve to have healthy mouths, healthy bodies.   healthy lives. That's what treatment planning's about. So I'm so jazzed. I hope you took a bunch from this. If you want, we do this with teams. And like I said, you want to believe that I can add a pay for our consulting in a couple sessions? Here we go. It's really such a beautiful thing. And to help teams become so confident to do this is truly a huge passion of Dental A Team. So if you're like, my gosh, I don't even know how to do this. I need you to listen to what I'm saying that I don't even realize I'm saying.   That's what we're experts in and I love to do this for teams. love to help you doctors out with this. So reach out Hello@TheDentalATeam.com and be sure to catch part two of this because I'm going to go into tactical on the next one, but promise me you will get your mindset right to help more patients. It is your moral and ethical obligation. And I hope you take that on seriously. And as always, thanks for listening and I'll catch you next time on the Dental A Team Podcast.  

The best (and cheapest) therapy for those small things that get under your skin is sometimes a good venting session so you can get it off your chest and move on with your life! And if you're not privy to the first-hand vent-a-thon, then being a fly on the wall listening is hopefully equally therapeutic and also maybe entertaining.     Welcome to Rant Therapy, a podcast short powered by the hosts of the Happy Eating podcast, Brierley Horton and Carolyn Williams, where we periodically share our real-life venting sessions with each other—AKA what we're “so over”.     Rant Therapy: Volunteering Regret   Thank you for listening to Rant Therapy on the Happy Eating Podcast. Tune in weekly on Thursdays for new episodes and new rants on Tuesdays. For even more Happy Eating, head to our website! https://www.happyeatingpodcast.com Learn More About Our Hosts: Carolyn Williams PhD, RD: Instagram: https://www.instagram.com/realfoodreallife_rd/ Website: https://www.carolynwilliamsrd.com Facebook: https://www.facebook.com/RealFoodRealLifeRD/ Brierley Horton, MS, RD Instagram: https://www.instagram.com/brierleyhorton/ Got a question or comment for the pod? Please shoot us a message! happyeatingpodcast@gmail.com Produced by Lester Nuby OE Productions   To contact Lester -  olelegante@gmail.com

Nik from Rooted Leaf Nutrients (use code GROWCAST) returns for another deep dive- this time moving away from soil fertilizer elements and delving into watering dynamics. Nik introduces us a concept called SPAC, or soil, plant, air, continuum (AKA the soil, plant, atmosphere continuum). This concept encompasses a more holistic view when it comes to optimal climate conditions in our cannabis grows- whereas singular metrics like VPD can sometimes be only part of the picture. Nik discusses how we should be thinking about what happens to all that water that we dump into the soil system after we put it in there... Plants, after all, are just water lifting mechanisms designed to move that water from the soil into the atmosphere. Understanding and mastering this cycle leads to a healthier, and more vigorous garden. Intro 0:00 Cult Cup Experience 2:32 Watering and Soil Moisture 5:52 VPD and Light Intensity 7:56 Soil Water Potential 20:52 Air & Water Pressure Differences 29:41 Biological Changes in Water Consumption 33:15 The SPAC Cycle in Nature 42:26 Final Thoughts 53:39   Join GrowCast Membership TODAY! Connect with the most active, vibrant cannabis community in the entire world. Personal 24/7 garden support, Members Only content and discounts, and so much more! www.growcast.com/membership    GrowCast Seed Co KLM DROP IS LIVE! Members get $20 off per pack- this Key Lime Madness Drop is going fast so don't miss it! Code growcast15 now works with grow KITS from AC Infinity! www.acinfinity.com use promo code growcast15 for 15% off the BEST grow fans in the game, plus tents, pots, scissors, LED lights, and now REFILLABLE FILTERS!

Wishlist Now! Empyreal Steam Page - https://nwzo.io/click/dzexr/ Empyreal PlayStation Store page - https://store.playstation.com/en-gb/concept/10012299 Empyreal Xbox Store Page - https://www.xbox.com/en-GB/games/store/empyreal/9nv4j14zzqqn Go to http://auraframes.com and use code KINDAFUNNY to get $35-off plus free shipping on their best-selling Carver Mat frame. Thank you for the support! Run of Show - - Start - Housekeeping Today after, KFGD, you'll get: GAMESCAST - Ghost of Yotei Trailer Reaction, Hopes and Dreams After Gamescast is Andor Season 2 Episodes 1-3 review with Tim, Barrett, Saige and… maybe Carboni??? Then the STREAM is Marathon Closed Alpha If you're a Kinda Funny Member: Today's Gregway is all about Greg's LEAST favorite piece of content he's ever done. AKA: his biggest on camera regret! Friday, the Elder Scrolls Online Podcast - A Kinda Funny Gamescast Limited Series is BACK with episode 2! The Roper Report  - - Switch 2 Pre Orders were a clusterfuck - Ad - Ghost of Yotei Gets a Release Date - Until Dawn Movie Review w/ Joey! - Unannounced Blade Runner Game Canceled At Supermassive Games - Wee News! - SuperChats & You‘re Wrong Learn more about your ad choices. Visit megaphone.fm/adchoices

Tiff and Kristy give tips on how to catch up on those collections fast, including a day-ahead assessment and treatment plan presentation. The advice given in this episode isn't only effective for offices concerned about collections, but any office, regardless of what their bank account looks like. Episode resources: Sign up for Dental A-Team's Virtual Summit 2025! Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us a review Transcript: Kiera Dent (00:00.738) Hello, Dental A Team listeners, this is Kiera, and I hope you are just having an incredible day today. I hope you are so jazzed and you are so excited about dentistry, because I'm excited about dentistry. You don't call us the Dental A Team for nothing. Our job is to help you in your practice become the A Team of dental offices. Honestly, I love this. I love what we do. I love talking to you. I love helping you and your team just become everything and more that you've ever hoped to be. So today, I hope you are ready. I just did a really incredible   team training with an office about case acceptance. And I realized, hey, maybe that's something where I can help you in your practice. I love doing this with teams. I have a couple of practices where I help their treatment coordinators. And we've actually been able to add multiple millions. And that's not an exaggeration, multiple millions to their practice. And the thing that I just love is when we increase our case acceptance from doctors and team members, we're able to help more patients. And that's what I tell everyone. are.   so blessed and so lucky to be able to be treatment coordinator masters and to be able to help more patients and to give patients this incredible life, to be able to give them the confidence, to be able to give them the smile, to be able to help their longevity. And I always enjoy hearing the objections. So it's a fun time. So we'll do a part one, part two of this podcast where I'll kind of break down case acceptance for you of kind of how I get team members into this mindset.   And then what I'll do part two of all the objections and how you can overcome objections and treatment planning. I think one of our greatest wins was when I had an office who literally was able to sell an electronic, like an electric toothbrush, which we all know is better than just a standard one to an Amish family. I was blown away. And it was because this treatment coordinator was able to provide so much value of what this patient actually needed and to help them have the best dental health. And I just...   I love treatment planning and case acceptance so much because to me it's helping more patients have healthier smiles, healthier mouths. And I just think it's one of the greatest gifts that we could ever, ever, ever, ever give our patients and our team. So I hope you're excited. I'll break it down for you in a couple of simple steps. These are some of the things that I do to get treatment coordinators and doctors in the right frame of mind. Because what I found is case acceptance is truly 80 % your psychology and what you're thinking and 20 % skill. So I'll give you both.   Kiera Dent (02:19.79) But really just wanting to break it down for you that so much of case acceptance is about Literally what you're thinking about. if you're new to the Dental A Team podcast, welcome. I'm Kiera Dent I'm your host I love all things dental and so much so that my last name is actually dent I created the Dental A Team consulting years ago when I left Midwestern University's dental college and working with so many of those dental students shout out to all of them and Realizing those students that I loved so much. We're going to go out into this   big bright world of dentistry and they were gonna need an advocate, someone who could vet companies for them, someone who could help guide them, someone who could help them understand what a P &L was, understanding what cashflow was, understanding the business aspect and the team aspect of dentistry, and that's how Dental A Team was born. So my first practice we took from 500,000 to 2.4 million in nine months and opened our second location. Dental A Team is a miracle grow for practices. We're able to increase.   your production, decrease your overhead and honestly decrease your stress and get a full doctor team experience. So that way doctors, don't just have to do this on your own. So that's a little bit about what Dental A Team is about. If you are part of our actual consulting dental family, welcome. I love you. I'm so grateful for you. It is truly one of the highlights of my entire life is watching offices succeed. Like we shout out office wins every single day in our team huddle. And when I hear offices who have broken a million or hit a hundred thousand for the first time or took home a paycheck for the first time or   got their team on board for the first time, literally, I light up, our team lights up because that's what we do. Our consultants are truly experts at what we do and we truly do love seeing your wins. Our tagline is your success and our passion. So our passion is seeing you successful. Our love of dentistry is being able to make sure you and your team are truly flourishing to help those patients get the best dentistry they can. So with that, setting up case acceptance is what I promise you are gonna come in part one of part two.   And like I said, we do this with teams. It's something really, really, really, I would say fulfilling for me to actually teach your teams how to present cases, how to help them. Like I said, I literally have a practice. We've got five offices and we have added multiple millions of dollars to their practices over the years of just working with their treatment coordinators and doctors. And it's funny, they have another person who watches their business and they said, what's happened?   Kiera Dent (04:39.342) how you guys grown so much and they said it all started when we hired the Dental A Team and just shout out to that practice and that owner and those owners at that, those locations because honestly, they don't just listen but they actually execute and they implement and we work on it and we listen to their treatment plans and we review and what I will tell you, one of my biggest secrets for it is it's usually one or two words that's making or breaking your case acceptance. And I hope you heard that. It's one or two words.   that's actually making or breaking patients saying yes or no to you. So that's where it's so fun. So, okay, step one that I always like to tell people is, like I said, 80 % psychology, 20 % skill. So what you've got to do is you've got to literally be in the right mindset before you go in. So doctors, before you go in and present an exam, team members, before we go and talk about it, before we hand things off, treatment coordinators, before you even think about presenting a treatment plan, I want you to have the right frame of mind. Kiera Dent's frame of mind is...   Everyone says yes to me and there's always a solution. That's my mantra. That's what I say. That's what I think about. And this is when I used to not even be able to close $500 cases. I went from closing $500 cases all the way up to closing 50, 60, 70, $80,000 cases same day. I literally had no idea a credit card could go up to $80,000. I was like, whoa, we're buying a boat today. Like I didn't even know this was reality. But what I learned was it was my psychology. It was me realizing that this was not a big treatment plan. It's just a treatment plan. So that's the second step to this.   We actually cut out the emotion of it's not a big treatment plan. And what I love to do is I love to ask you right now to tell me, and you can say this out loud. I know I'm not actually listening, but hopefully you're playing along with me today. It actually will make this really real for you. But what is the number for you that's your actual high dollar treatment plan? If I were to say, what's a big treatment plan for you? What's your number? Some people's a thousand, some people's 5,000, $10,400. What is your number?   I need you to tell me your number and do not sugarcoat to me. Don't go higher, don't go lower. If you're listening to this as a team, which, hey, that's a great idea. This is a great team training. You're getting it with me for free. But what is the number? And the reason I want to know this number is because no matter what, no matter what you're doing, guess what? That number actually is influencing you. And what I say is there's no judgment on treatment planning. I just need to know and you need to know.   Kiera Dent (06:56.126) what your number is so then we actually figure out where your ceiling is and how to go around it. When I start working with treatment coordinators, I usually say that I can typically tell when I look at a treatment tracker on a treatment coordinator what they're closing and it's usually close to us in their bank account. Dun dun dun dun dun, mic drop right there. The reason why is because we have this familiarity association where we think people are just like us and so I hear all the time of like, but Kiera, couldn't afford that or Kirea, could afford that or Kiera like,   That's like, it would be so hard for me as a parent to do this. And what we do is we try to put ourselves in other people's shoes, AKA empathy. But what we do on that is we actually close down a lot of cases that could be yeses because people are not just like us. Like I said, I didn't even know credit cards at the time could go up to $80,000. I had no idea. And had I assumed or projected or tried to be familiar with these patients, I would never have been able to close those cases. So what we wanna look at in these situations is,   We've got to cut the emotion. We've got to realize this is my ceiling and I'm going to get beyond that ceiling. Doctors, you have the same thing. You might walk into a room and you might think, my gosh, this patient is gonna think I'm buying my boat or they're paying for this. Whatever you're thinking about, patients actually pick up that energy vibe from you. And I know this sounds like woo woo.   but I will tell you I have taught so many people how to close cases and I'm freaking good at closing cases. Like I literally can walk into offices. I still test my skills when I walk into a practice because I really wanna make sure that what I'm teaching you is actually still working and it is. I have done it so many times successfully. So pick this up. We've got to cut the emotion and it's just a treatment plan. So I never, ever, ever, ever, ever, ever, ever want to hear you ever again say, my gosh, it's a big treatment plan. Because what you do is you amp yourself up and you get all this energy behind it.   unnecessarily, and then you actually get like skittish and nervous and the patient feels that. I want to remind you, patients are not buying treatment plans, they're buying your confidence and a dream of their future life. So what I like to do is then next, figure out what kind of motivator this patient has. Is it cosmetic, function, cost, or longevity? I also found with treatment planning, sequence matters. So notice I said, is it cosmetic, function, cost, or longevity?   Kiera Dent (09:08.546) I did not start with cost and when I've done this in rooms and I've asked people and you can ask yourself right now, what is the number one motivator for you and your mouth? You're probably not gonna tell me it's cost. Believe it or not, you listen to those four. If you could only choose one, cost could be a portion of it, that's fine. But guess what, I could say, what is most important about your mouth and your smile? Is it cosmetic, function, cost or longevity? What would you tell me?   and I just sampled a room of probably 50 plus people and of those 50 plus people, three people it was cost. And the reason I like to highlight this is because we assume and we project because we wanna be familiar and close to these people that they're just like us and we think, my gosh, it's cost. If I were to sample an entire room of treatment coordinators across the nation, I promise you the number one thing people would tell me as to why they can't close cases is due to you got it cost.   But when I actually sample people and find out what's truly the most important for people, it's usually like 3 % of the room actually cares about cost. So I really, really, really want you to note that. And I want you to see that. With that, the next thing we're going to look at is, OK, now I know.   One, it's my psychology. Everyone says yes to me. There's always a solution and you can have whatever you want. You don't have to say that. But the reason I do that is because guess what? I walk in with pretty strong confidence. This patient is buying my confidence and I'm going forward knowing I'm going to figure out what motivates this person and I'm going to be able to help them say yes to this incredible life that they get to have with these teeth. Our teeth are literally the way we eat, talk, communicate, express our emotions. Like all of it. It's such an incredible thing for us to do.   We've cut the emotion, it's just a treatment plan. And then after that, what we're gonna do is we are going to make sure that we're not accidentally closing cases down before they even begin. And I say, don't create a solution to a problem they don't have. So a lot of times treatment coordinators, what they'll do is they'll start to like want to associate with this person and anticipate what objection they're gonna say so they don't quote unquote get broken up with. You're not about to get broken up with if a patient's silent.   Kiera Dent (11:23.17) They're just thinking through it. So what starts to happen is treatment coordinators and or doctors and team members start to ramble. We start to talk, we start to be like, my gosh, and what you end up doing is talking them out of treatment. So we need to also learn the art of silence. So once we present a treatment plan, once we do it, we want to ask them, what questions do you have? I want you to be rock solid, confident moving forward. Notice I'm teaching you sequence matters, putting things in order. What am I focusing on? Same thing when I do a treatment plan.   What am I focusing on? Am I focusing on insurance first? Am I focusing on how I want them to feel? Am I telling them, hey, what questions do you have for me? I want you rock solid confident. I'm telling them moving forward, this is how I want you to feel. What patients will do is they will actually follow through with you. It's going to be something wild for you. And so making sure that we're using language that's going to get our patients going where we want them to go. We're also making sure we're not planting, I call it weeds in our flower garden. So not.   accidentally creating solutions to problems they didn't say they had. So it's, hey, like, so we have financing options. Well, if they didn't say they have a financing issue, why are we offering financing options? Like, I know, like, it might be a lot of time. Why are you saying that? If they didn't say it, don't bring it up. Because what you do is you plant seeds. And I've talked about this on the podcast, and I think it's just a really good example. I went to PT one time and I had a really bad knee and hip pain.   And the PT was like, I noticed you didn't have insurance. I was like, yeah, I don't. And she's like, this might be really expensive for you. Thank you. I'm in pain. How many times do I need to come? And she's like, well, I don't know. How many times do you think you could afford it or come in? Girl, you just planted weeds in your flower garden. You just gave me all these objections that I was not even thinking about because you didn't stop talking to listen to me of what I actually said.   What I said is I'm in a lot of pain and I want to get out of pain. You then pick up, Kiera's number one motive is to get out of pain. So, hey, Kiera, the way we're going to be able to get you out of pain is we're going to see you three times a month. I'm going to see you for an hour. You're going to do exercises at home and we're going to get you out of pain in the next four months. Fan-freaking-tastic. Now, if I have an objection, I'm like, well, how much is that going to cost? Do you guys do payment plans? Let me bring that up, but pay attention to what your patients want. So,   Kiera Dent (13:42.978) These are just going to be a few little things for you. There's so many more things when I teach offices, like we need to edify our doctor. We need to tell this patient, my gosh, you are so lucky that Dr. Taylor is your doctor. Dr. Taylor is incredible. They're going to take great care of you. They do incredible dentistry. I am so excited for you to get treatment done with them. I have now put this patient on the winning team. They are buying my confidence. They are so excited about it and treatment coordinators. will give you a tip when doctors diagnose our job is to close. Did you hear that?   Doctors, when you diagnose, you should be able to expect and count on your team to close. I feel like when my doctor like diagnosis treatment, my job as a treatment coordinator is to get that patient on the schedule to figure out what their needs are and to be able to close that patient. So I need to figure out one, it's my mindset. Two, I need to make sure that I am not bringing emotion into this treatment plan. Three, I need to make sure that I'm presenting things in a right sequence based on what I'm focusing on to make sure that patient is focusing on the things that I need them to focus on.   Four, I need to make sure that I'm not planting any weeds in my flower garden and presenting solutions to problems they don't even have. And five, I need to make sure that I get this patient on the winning team. Doctors, you can say the same thing. You can present the treatment plan and say, my gosh, Kiera is an incredible treatment coordinator. She's gonna take great care of you. I know you're gonna really love her. I want you to be super confident moving forward. We have told them, we want them confident moving forward. We have told them that they're going to move forward.   Why on earth would we diagnose treatment and why on earth this patient come to the dentist if they don't want to move forward? Riddle me that. Think about that for a second where I was like, oh my gosh, they're gonna be so stressful. Insurance and money and teeth and pain. Well, yes, you're gonna create that. What you think about is what you create. And I will tell you this over and over and over again. So if you're like, oh, the patient can't afford it. Like the patients are saying no to me. You keep creating that. Care is as everyone says yes to me and there's always a solution and we will find it.   We will find it. Not I will find it, but we, me and the patient, we will figure this out. We will find a solution because I will close cases because if I believe in my doctor and I believe in the dentistry that they do, my job is to help this patient get the dentistry that they need done. We can then go in to so many different pieces of how we present this, how we talk about this, how we go into objections. Like I said, there will be a part two to this podcast. but really the reality is you've got to get this podcast. This one's about, you've got to be in the right freaking mindset.   Kiera Dent (16:03.438) before you even think about presenting a treatment plan. And usually we're like, Kara, tell me how to present the treatment plan. And I'm gonna say pause. And I want you to think about the treatment plan you're presenting, but I want you to think about the mindset, the sequence, what you are putting emphasis on because that's what your patients are responding to. You're like, patients aren't saying yes to me. Well, my question is, what is your sequence? What are you focusing on? What are you thinking about that might be influencing and not might that is influencing what your patients are responding to?   So it's wild when I start to get people in this mindset, when I start to help them realize like, okay, when I walk into the room, doctors, patients love you, they say yes to you when you are diagnosing comprehensive care. Whatever you feel is what this patient's going to respond to. Treatment coordinators, when they come up, it's an easy, it's an A plus B equals C. Fantastic, I'm gonna schedule you, present the treatment plan, bada bing, bada boom, we're gonna figure out the solutions. Notice I've cut the emotion. This patient's here, I didn't get them here. I did not brush their teeth, I did not floss for them.   They got themselves here. But the great news is my job is to help you get the great dentistry that's going to really truly make sure that you are taken care of. And that's what my job is to do. My job is to not like woe is you, like make you feel bad about this. My job is to have confidence. My job is to know that no matter what objection this patient gives me, I have a solution for it. And we are going to have a solution together. My job is also to help this patient figure out what their driver is by listening to them, paying attention. Like I said, it's 80 % psychology.   What is this patient's motivator? What is it that's driving them? Doctors, you can pay attention to this too when you go into the room. Look to see how do they talk? What do they tell you? What are the things when you emotionally connect with them? When you ask them about their life, what are they telling you? Link your treatment plans back to that. They tell you you've got kids and it's a mom. Reminder, she's worth it. She truly is worth it. If it's an elderly patient, remind them that your body deserves this nutrition. Like it's so great for you and it does so many things for you and it deserves that nutrition.   to truly make sure that you have the best quality of life you can. We can remind our patients of these things. It is an emotional purchase. They are not buying a filling. They're not buying a crown. They are buying the ability to eat. They are buying the ability to smile. They're buying the ability to make memories. They're buying the ability to communicate with confidence. That's what they're buying. And so when you walk into a treatment plan, this is how you become a treatment planning master, a case acceptance like guru. This is how you do it is it's.   Kiera Dent (18:26.196) start out with the right mindset. And this is what I get obsessed with because a lot of times we think we're doing all these pieces and we're not. And so what I want you to realize is the next podcast will be the tactical and you're like, okay, I'm going to like hurry up and listen to that high five. Thank you for being an avid listener. But number one, get this podcast dialed in first before you listen to the tactical, because if you don't fix your mindset, no matter what tactical piece I give you, you will always continue to get the same results where your focus goes, your energy flows.   where your energy flows, your focus goes, and it just goes around and around. So if I'm thinking patients will say no to me, that's going to become my reality. You create your reality. So if you've got patients saying no to you, you are creating it. So what paintbrush strokes do we need to remove? What thoughts do we need to remove? What new thoughts do we need to bring into it? What do I need to drop? I know what my number is of a high treatment plan. I need to drop that because there are no high treatment plans. There are just treatment plans. There is just dentistry. These are just people that deserve to have healthy mouths, healthy bodies.   healthy lives. That's what treatment planning's about. So I'm so jazzed. I hope you took a bunch from this. If you want, we do this with teams. And like I said, you want to believe that I can add a pay for our consulting in a couple sessions? Here we go. It's really such a beautiful thing. And to help teams become so confident to do this is truly a huge passion of Dental A Team. So if you're like, my gosh, I don't even know how to do this. I need you to listen to what I'm saying that I don't even realize I'm saying.   That's what we're experts in and I love to do this for teams. love to help you doctors out with this. So reach out Hello@TheDentalATeam.com and be sure to catch part two of this because I'm going to go into tactical on the next one, but promise me you will get your mindset right to help more patients. It is your moral and ethical obligation. And I hope you take that on seriously. And as always, thanks for listening and I'll catch you next time on the Dental A Team Podcast.  

Real, meaningful friendships won't happen overnight. If we want our relationships to push us to the next level, we need to put in the work to build those connections up. In this episode, my business bestie Lori Harder and I pull back the curtain on how we curate our circle of friends to connect with growth-minded women who support our big visions. We reveal the best way to find your ride-or-dies, deepen your relationships to last for life, and utilize the power of community to add rocket fuel to your growth.   HIGHLIGHTS 00:00 The key to building meaningful friendships that last. 05:30 How to find your own circle of aligned friends. 07:55 How events create instant connection (AKA, how to find your new besties!). 13:35 Why do adults struggle to make friends? 19:00 The best ways to connect with like-minded, ambitious women. 25:00 What should you do when your current relationships don't support your big dreams?   RESOURCES + LINKS Click HERE for tickets to the 2025 Powerhouse Women Event August 15-17th in Scottsdale, Arizona! Powerhouse Women is a COMMUNITY and YOU are part of it! Take a screenshot of this episode and tag us on Instagram so we can keep the conversation going and create more of the episodes you need!    FOLLOW Lori: @loriharder Powerhouse Women: @powerhouse_women Lindsey: @lindseymarieofficial Visit the Powerhouse Women website: powerhousewomen.co Join the PW Community Facebook Group: facebook.com/groups/powerhousewomencommunity