Podcasts – Insurance Journal TV

After working at carriers for 20 years, strategic consultant Brando Guerrero offers up some strong opinions on the future of insurance distribution. Listen as he dishes out some … Read More » The post Middle Ground is Collapsing appeared first on Insurance Journal TV.

A behind-the-scenes look at how claims organizations are using data, training, and teamwork to balance caseloads, manage rising litigation pressures, and support adjusters in a rapidly evolving claims … Read More » The post Inside Today's Claims Departments: Caseloads, Culture, and Change appeared first on Insurance Journal TV.

Here's an engaging chat with Heather Wilson, who challenged herself early to grow in her career—starting with Girl Scout cookie sales in grade school. Then, professional work beginning … Read More » The post ‘Scrappy' Learner Champions AI in Claims appeared first on Insurance Journal TV.

Being “really intentional” about ensuring that companies are using artificial intelligence to actually helping adjusters and not hindering their work or replacing them should be the ultimate goal … Read More » The post EP. 06: Making The Most of Technologies And Trends Impacting Adjusters appeared first on Insurance Journal TV.

Beazley's Head of U.S. Cyber, Melissa Carmichael, breaks down the mounting pressures in the 2026 cyber insurance market and explains how insurers are balancing profitability, coverage, and emerging … Read More » The post AI Is Supercharging Ransomware. Is Cyber Insurance at Risk? appeared first on Insurance Journal TV.

In this episode of The Insuring Cyber Podcast, Beazley's Head of US Cyber Melissa Carmichael discusses the mounting pressures shaping the cyber insurance market as it heads into … Read More » The post EP. 111: Navigating AI-Driven Risk and Cyber Market Pressure in 2026 appeared first on Insurance Journal TV.

We check in with Joe Zuk, an insuretech guru with private equity firm Altamont Capital Partners. It's an “exciting” time to evaluate new and established firms, he says. … Read More » The post Underwrite People First and Foremost appeared first on Insurance Journal TV.

Imagine a world where we all loved our work. And work loved us back! Okay, that's just not gonna happen, says professional development and executive coach Jenn Urso. … Read More » The post Work is Not Meant to Love You appeared first on Insurance Journal TV.

When the insurance market gets tough—and it has been in recent years—the entrepreneurs get going. New products, new coverage alternatives and new service bolt-ons are created. Dylan DiMarchi … Read More » The post Guaranteeing Property Insurance Cost appeared first on Insurance Journal TV.

The effects of the change in the federal stance on the scheduling status of cannabis may have many impacts on what insurers and those who service the industry … Read More » The post EP. 104: 280E Is Key to Understanding Impact of Federal Shift on Cannabis appeared first on Insurance Journal TV.

Happy New Year, On Point Nation! Let's start with a fresh look on improving your sales techniques. Let's face it: We are all in sales in some way, … Read More » The post Up Your Sales Game appeared first on Insurance Journal TV.

Insurance Journal recaps the biggest stories of 2025, from record-breaking wildfires and climate losses to broker mega-deals, litigation reform, cyber threats, AI-driven layoffs, and signs of recovery in … Read More » The post Wildfires, Lawsuits, AI, and M&A: A Look Back at Insurance in 2025 | The Insurance Wrap-Up appeared first on Insurance Journal TV.

A deep dive into JD Power's 2025 Claims Digital Experience Study, revealing how customers use digital tools during the claims process and what makes those channels clear, helpful, … Read More » The post Inside the 2025 Claims Digital Experience Study appeared first on Insurance Journal TV.

Claims functionality in mobile apps is one of the biggest investment areas for carriers, which are seeing the fruits those investments continue to grow. New data show that … Read More » The post EP. 05: Digital Claims Experience Still A Work in Progress, But Pointing Up appeared first on Insurance Journal TV.

In this episode preview with Kasey Roh, the U.S. CEO of Upstage AI, Kasey breaks down how AI-powered document intelligence handles messy loss runs and inconsistent supplemental applications, giving … Read More » The post Cracking the Code: How AI Turns Messy Insurance Docs into Underwriting Gold appeared first on Insurance Journal TV.

Join our Golfertainment hosts George Jack, Patrick Wraight, and Kevin Amrhein alongside special guest Frank Pennachio—Florida insurance pro, author, Tampa Bay Rays fan, and all-around great conversationalist—as they … Read More » The post EP. 16: The Whopper Lawsuit, Pineapple Drama & Insurance Legends Unite appeared first on Insurance Journal TV.

Jennifer Palmieri is chief people officer at Westfield, which certainly isn't a regional p/c carrier anymore. She has witnessed growth in specialty lines and international risks. It's nearing … Read More » The post ‘Authenticity Travels Well' appeared first on Insurance Journal TV.

Banking in the cannabis industry is a niche that few people may understand. It’s not without risk, but there are hundreds of banks offering their services to cannabis … Read More » The post EP. 103: What Insurers Should Know About Banking for Cannabis Companies appeared first on Insurance Journal TV.

In this episode of The Insuring Cyber Podcast, Kasey Roh, U.S. CEO of Upstage AI, discusses how AI is transforming some of the most complex and time-consuming workflows … Read More » The post EP. 110: Solving Insurance's ‘Document Chaos' with Agentic AI appeared first on Insurance Journal TV.

CISA's threat data helps companies and insurers sharpen their cyber-risk strategies by sharing real-time insights on attack patterns, emerging threats, and proactive defense tactics. Watch this sneak peek … Read More » The post How CISA Data Is Shaping Smarter Cyber Risk Decisions appeared first on Insurance Journal TV.

On this installment we tee up three segments from our onsite discussions at Applied Net 2025, a leading insurance tech conference held recently in Vegas. First: Why was … Read More » The post Live from Applied Net: Geico and AI Observations appeared first on Insurance Journal TV.

Aon's Brent Rieth discusses the ripple effects of the Cyber Information Security Act (CISA) not being renewed, warning that insurers now face a major data gap in assessing … Read More » The post EP. 109: The Future of Cyber Risk Without CISA: How Insurers and Businesses Can Adapt appeared first on Insurance Journal TV.

Yours truly has met many interesting people in my 43 years of hanging around the insurance business. Few are as fascinating, complex and rule-breaking as Peter Anderson. He … Read More » The post Care for Musicians appeared first on Insurance Journal TV.

From ransomware to technical breakdowns, Allianz identifies supply chain disruptions as a major factor behind losses across manufacturing, retail, and professional services sectors. To watch the full interview … Read More » The post Inside Allianz's Cyber Report – Supply Chain Risks on the Rise appeared first on Insurance Journal TV.

Losses caused by a cyber event at a third-party location, somewhere along the supply chain or a key customer, have continued to big a bigger portion of cyber … Read More » The post EP. 04: Expert: Contingent Business Interruption Becoming A Bigger Player in Cyber Claims appeared first on Insurance Journal TV.

Instead of relying on one giant model to do it all, insurers are now building interconnected AI agents that tackle complex insurance tasks step by step, delivering more … Read More » The post Breaking Big Problems Into Smart Agents appeared first on Insurance Journal TV.

Bringing out the best in workplace teams is a passion for organizational consultant Emma Corcoran. On this episode she outlines her journey at Selective Insurance to provide a … Read More » The post Understanding the Best in People appeared first on Insurance Journal TV.

In this episode, John Kain, director of financial services market development at AWS, shares how insurers are moving beyond traditional generative AI toward intelligent, autonomous workflows that can … Read More » The post EP. 108: How Agentic AI is Supercharging the Insurance Workforce appeared first on Insurance Journal TV.

Lloyd Yavener, president and COO of Sutton National Group, believes in the future of delegated underwriting authority. It wasn't always that way. “MGA was a four-letter word when … Read More » The post MGA No Longer a ‘4-Letter Word' appeared first on Insurance Journal TV.

In this lively Golfertainment episode, hosts George, Kevin, and Patrick welcome inclusive leadership expert and author Amy Waninger to explore her new book Moving from Panic to Purpose … Read More » The post EP. 15: From Panic to Purpose: Finding Humanity in a Changing Industry (and on the Mini Golf Course!) appeared first on Insurance Journal TV.

AI is moving beyond pricing models to transform insurance operations—especially claims, where automation can cut costs, speed decisions, and boost customer satisfaction. Alena Kharkavets – North American head … Read More » The post AI Actuaries and the Next Frontier in Insurance appeared first on Insurance Journal TV.

Claims fraud is getting more sophisticated. Carriers can fight back with AI to sift through huge amounts of data and find patterns, says Ashley Fong, VP with Carpe … Read More » The post Humans and AI Fight Fraud Together appeared first on Insurance Journal TV.

On this episode of The Insuring Cyber Podcast, Alena Kharkavets – North American head of claims for WTW's insurance consulting and technology business – joined to discuss the … Read More » The post EP. 107: From Assistants to Actuaries, AI's Next Leap in Insurance appeared first on Insurance Journal TV.

At the WSIA Annual Marketplace, Peter Van Aartrijk, host of the On Point podcast by Insurance Journal, sits down with Jonah Lipin, Chief Sales Officer at SPG. They … Read More » The post SPG's Jonah Lipin on AI, Broker Relationships & New Wholesale Division appeared first on Insurance Journal TV.

At the WSIA Annual Marketplace in San Diego, Peter van Aartrijk, host of the On Point podcast by Insurance Journal, interviews Mary Rimbey, VP of Wholesale National Distribution … Read More » The post WSIA Annual Marketplace: Peter van Aartrijk Interviews Mary Rimbey, Cardinal E&S appeared first on Insurance Journal TV.

On this installment we visit with the HR pro who oversees a team fielding tens of thousands of job applications each year at Progressive. Neil Lenane joined the … Read More » The post Progressive's Core Values Guide Decisions appeared first on Insurance Journal TV.

In this Insuring Cyber podcast excerpt, the discussion highlights one of the biggest hurdles facing insurance regulators: defining the type of risk AI presents. Regulators are taking a … Read More » The post Defining AI Risk: A Key Challenge for Insurance Regulators appeared first on Insurance Journal TV.

In this Insuring Cyber podcast highlight, the discussion shows the key contrasts between the U.S. and EU strategies for artificial intelligence. The U.S. AI Action Plan is positioned … Read More » The post U.S. AI Action Plan vs. EU AI Act: Competing Approaches to Global Leadership appeared first on Insurance Journal TV.

Could insurance providers forge a new bond of trust with policyholders? Valkyrie Holmes, age 21, is working toward that better world. She founded an insuretech called Faura to … Read More » The post Young Founder Seeks Insurance ‘Transparency' appeared first on Insurance Journal TV.

In this Claims Journal Podcast excerpt with Paul Kottler, U.S. president — global technical service, with Crawford and Company, he discusses the mounting pressures on the insurance claims … Read More » The post Tariffs, Supply Chains, and Inflation: Challenges Ahead for Insurance Claims appeared first on Insurance Journal TV.

On this episode of The Insuring Cyber Podcast, Claire Davey, senior vice president and head of product innovation and emerging risk at Relm Insurance, and Peter Dugas, executive … Read More » The post EP. 106: Navigating State, Federal and Global AI Regulation appeared first on Insurance Journal TV.

Anupam Gupta, chief product officer at Applied Systems, offers an update on how the tech provider continues to experiment and roll out AI-embedded tools for independent agents. Commercial … Read More » The post Applied Eyes AI in Commercial Lines appeared first on Insurance Journal TV.

What's left of 2025 won't likely make for uninteresting times for claims professionals: steadily increasing claims frequency across several categories, nuclear verdicts, larger loss events that can include … Read More » The post EP. 03: The Rest of 2025 Won't Be Boring for Claims Handlers, Says Crawford Exec  appeared first on Insurance Journal TV.

In this episode of Golfertainment with the Florida Insurance Men, George, Patrick, and Kevin, jump into a bizarre Florida case where a woman treated over 4,000 hospital patients … Read More » The post EP. 14: Fake Nurse Treats Thousands + Happy Gilmore 2 Review appeared first on Insurance Journal TV.

In this episode of The Insurance Wrap-Up, Allen Laman, Elizabeth Blosfield, and Ezra Amacher explore the rising wave of nuclear verdicts—jury awards exceeding $10 million—and the legal and … Read More » The post Nuclear Verdicts and the Legal Battles Shaping Insurance appeared first on Insurance Journal TV.

In our continuing attempt to unpack AI in insurance, we hear from Dale Steinke, a “company guy” who truly understands the daily challenges faced by independent agents. He's … Read More » The post AI Prompts Mastermind Shares Advice appeared first on Insurance Journal TV.

Cyber risk is a top global concern, yet middle market companies often lag in coverage. This excerpt of the Insuring Cyber Podcast, hosted by Elizabeth Blosfield, explores how … Read More » The post Making Cyber Insurance Work for the Middle Market appeared first on Insurance Journal TV.

In this lively new episode, Golfertainment George and the Florida Insurance Men Patrick Wraight and Kevin Amrhein chat about a Florida meteorologist selling hurricane predictions, the rise of … Read More » The post EP. 13: The British Open, Hurricane Hype and Happy Gilmore Returns! appeared first on Insurance Journal TV.

Aerial imagery and data are revolutionizing claims adjusting.  Our vodcast explores how roof photos, measurements and 3D sketches are critical inputs to streamline claims workflows.  Having information before … Read More » The post SPONSORED: The Adjuster Advantage: EagleView’s Claims DNA in Action appeared first on Insurance Journal TV.

On this installment, insuretech exec Ilya Filipov outlines how artificial intelligence will help insurance marketers. This new generation is called agentic AI, where an “agent” mimics the work … Read More » The post Hi, I'm Agentic AI. I'm Here to Help appeared first on Insurance Journal TV.

On this episode of The Insuring Cyber Podcast, take a look back on four interviews recorded on site at RIMS 2025 in Chicago! This episode features Michael Von … Read More » The post EP. 105: What Insurance Experts Said About Cyber at RIMS 2025 appeared first on Insurance Journal TV.