Talent Hub Talk

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Talent Hub Talk is a podcast dedicated to giving you your Salesforce fix, featuring insights and real-life stories from Trailblazers, community leaders and those in the ecosystem with a valuable perspective to share. Talent Hub Talk is a podcast brought to you by Ben Duncombe, Founder of Talent Hub,…

Talent Hub


    • May 27, 2025 LATEST EPISODE
    • monthly NEW EPISODES
    • 31m AVG DURATION
    • 255 EPISODES


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    Latest episodes from Talent Hub Talk

    The ANZ Salesforce Manager's Survey 2025: Insights (PART 2) with Ben Duncombe

    Play Episode Listen Later May 27, 2025 18:13


    In this week's episode, we cover the results of Talent Hub's annual ANZ Salesforce Survey. Part 2 focuses on the results from Salesforce managers. You can download your copy of the ANZ Salesforce Market Survey here: https://talent-hub.com.au/2025-anz-salesforce-market-survey/ In this podcast, listen to Ben's response to the data, what he believes it means and why. He also shares how it compares to what he's seeing on the ground daily. We look at what Salesforce managers look for when making new hires, their plans for their Salesforce org in the coming months and their views on AI, amongst other data points. Whilst this survey relates to the Australia and New Zealand regions, we'd love to know whether it falls in line with your region. Tell us in a written review in whichever app you use to listen to your podcasts what you're seeing, as we're keen to hear from other regions. You can also take a peek back at our 2024 survey on our website to see how the market has evolved over the last 12 months: https://talent-hub.com.au/2024-anz-salesforce-market-survey.pdf/ We hope that you enjoy the episode! You can find more content from us at Talent Hub, here: LinkedIn@ https://www.linkedin.com/company/talent-hub-global/ YouTube@ https://www.youtube.com/@talenthub1140 Facebook@ https://www.facebook.com/TalentHubGlobal/ Instagram @ https://www.instagram.com/talenthubglobal/ Twitter X @https://twitter.com/TalentHubGlobal

    The ANZ Salesforce Talent Survey 2025: Insights (PART 1) with Ben Duncombe

    Play Episode Listen Later May 13, 2025 37:24


    In this week's episode, we cover the results of Talent Hub's annual ANZ Salesforce Survey, of which Part 1 focuses on the results from Salesforce professionals, followed by Part 2 next fortnight, where we bring you insights from Salesforce managers. You can download your copy of the ANZ Salesforce Market Survey here: https://talent-hub.com.au/2025-anz-salesforce-market-survey/ In this podcast, listen to Ben's response to the data, what he believes it means and why, and how it compares to what he's seeing on the ground day to day. We look at what Salesforce professionals look for in a new role, their views on AI, and where they most want to work, amongst other data points.   Whilst this survey relates to the Australia and New Zealand regions, we'd love to know whether it falls in line with your region. Tell us in a written review in whichever app you use to listen to your podcasts what you're seeing, as we're keen to hear from other regions. You can also take a peek back at our 2024 survey on our website to see how the market has evolved over the last 12 months: https://talent-hub.com.au/2024-anz-salesforce-market-survey.pdf/ We hope that you enjoy the episode! You can find more content from us at Talent Hub, here: LinkedIn@ https://www.linkedin.com/company/talent-hub-global/ YouTube@ https://www.youtube.com/@talenthub1140 Facebook@ https://www.facebook.com/TalentHubGlobal/ Instagram @ https://www.instagram.com/talenthubglobal/ Twitter X @ https://twitter.com/TalentHubGlobal Close

    Analysis of the ANZ Salesforce Market in Q1 2025

    Play Episode Listen Later Apr 8, 2025 6:35


    In today's episode, Ben summarises the first quarter of 2025, the pace of market activity and the speed of hiring processes. He discusses Salesforce job application numbers, what people are looking for in new roles, which technologies people are excited about, and what the market sentiment looks like as we head into Q2. You can find more content from us at Talent Hub, here: LinkedIn@ https://www.linkedin.com/company/talent-hub-global/ YouTube@ https://www.youtube.com/@talenthub1140 Facebook@ https://www.facebook.com/TalentHubGlobal/ Instagram @ https://www.instagram.com/talenthubglobal/ Twitter X @ https://twitter.com/TalentHubGlobal We hope you enjoy the episode!

    Establishing a Center of Excellence when managing a giant Salesforce environment with Param Singh

    Play Episode Listen Later Mar 25, 2025 30:15


    In this week's episode of the Talent Hub Talk podcast, we're joined by Param Singh, Business Systems Manager for Salesforce at Australia Post. Throughout the episode, we discuss Param's background, his move into leadership, and what it has been like to manage a giant Salesforce environment. We unpack what a Center of Excellence is, how you prioritise with so many users, and how you assess the ROI of new Salesforce products. Finally, we discuss how Param's passion for meditation helps him in his day-to-day job. You can connect with Param on his LinkedIn page here: https://www.linkedin.com/in/psingh3/ You can find more content from us at Talent Hub, here: LinkedIn@ https://www.linkedin.com/company/talent-hub-global/ YouTube@ https://www.youtube.com/@talenthub1140 Facebook@ https://www.facebook.com/TalentHubGlobal/ Instagram @ https://www.instagram.com/talenthubglobal/ Twitter X @ https://twitter.com/TalentHubGlobal We hope you enjoy the episode!

    From sales leader to Salesforce consulting partner co-owner with Michael Sullivan

    Play Episode Listen Later Mar 11, 2025 48:42


    In this week's Talent Hub Talk podcast episode, we're joined by Michael Sullivan or Sully, as he is widely known across the Salesforce ecosystem. Sully is the Chief Growth Officer and co-owner of Think Beyond, an Australian-based Salesforce partner. Through the episode, Sully shares his career journey, how he ended up in sales and how he found his way into the Salesforce ecosystem. Having spent several years working at Salesforce, Sully explains what made working for the business so great and how he developed his sales and leadership skills. Sully then explains why he moved into services, how he found the transition from selling licenses to services, and how the market has evolved over the last few years. Finally, Sully talks about what attracted him to join Think Beyond as a co-owner, what makes them different, and where he sees them playing.   Make sure you're following Michael here: https://www.linkedin.com/in/sullynz/ You can learn more about Think Beyond here: https://think-beyond.com.au/ https://www.linkedin.com/company/think-beyond-partners-sales-performance/   You can find more content from us at Talent Hub, here: LinkedIn@ https://www.linkedin.com/company/talent-hub-global/ YouTube@ https://www.youtube.com/@talenthub1140 Facebook@ https://www.facebook.com/TalentHubGlobal/ Instagram @ https://www.instagram.com/talenthubglobal/ Twitter X @ https://twitter.com/TalentHubGlobal We hope you enjoy the episode!

    Reflecting on the first year of business with Salesforce product company owner, Matt Robison

    Play Episode Listen Later Feb 11, 2025 32:26


    Welcome to the 250th episode of the podcast! In this week's episode of Talent Hub Talk, we catch up with Matt Robison, who reflects on his journey over the past year with Lightbox Logic. We discuss the milestones achieved, the challenges faced in the first year of business, and the importance of working on the business rather than just in it. Matt shares insights on sales metrics, the significance of staying relevant in the Salesforce ecosystem, and the complexities of the sales cycle. He also reflects on the importance of maintaining social connections while working remotely and adapting to new technologies like Data Cloud and AI. Looking ahead, Matt sets goals for the next year and explains the balance he strives to achieve with what success looks like to him. Make sure you're following Matt on his LinkedIn account! You can learn more about Lightbox Logic here: https://lightboxlogic.com.au/ https://www.linkedin.com/company/lightbox-logic/   You can find more content from us at Talent Hub, here: LinkedIn@ https://www.linkedin.com/company/talent-hub-global/ YouTube@ https://www.youtube.com/@talenthub1140 Facebook@ https://www.facebook.com/TalentHubGlobal/ Instagram @ https://www.instagram.com/talenthubglobal/ Twitter X @ https://twitter.com/TalentHubGlobal We hope you enjoy the episode!  

    The power of partnership: insights on founding a Salesforce digital transformation Consulting company, with carbonx

    Play Episode Listen Later Jan 28, 2025 42:23


    In this week's episode of Talent Hub Talk, the three Founders of carbonx discuss their journey from the Salesforce ecosystem to launching their own consulting firm. Ian Calpin, Vladimir Silak and Rich Wright explore the challenges and opportunities in the market, emphasising the importance of aligning visions, defining roles, and differentiating themselves in a crowded space. The discussion highlights their unique approach to delivering value to clients, focusing on education and empowerment rather than traditional consulting methods. In this conversation, Ian, Rich and Vlad discuss their transition from being part of a vendor ecosystem to becoming partners in the consulting space, as they overcome the challenges and opportunities presented by the evolving landscape of consulting, particularly in relation to AI and technology. They also reflect on the importance of enabling clients to become self-sufficient while maintaining a focus on delivering high-value services, and on the future of consulting, emphasising the need for critical thinking and adaptability in an AI-driven world. Make sure to check out carbonx here: https://www.carbonxgroup.com/ https://www.linkedin.com/company/carbonx-data-marketing/ You can follow the Founders and speakers in this episode here: https://www.linkedin.com/in/iancalpin/ https://www.linkedin.com/in/vsilak/ https://www.linkedin.com/in/richwright1/ You can find more content from us at Talent Hub, here: LinkedIn@ https://www.linkedin.com/company/talent-hub-global/ YouTube@ https://www.youtube.com/@talenthub1140 Facebook@ https://www.facebook.com/TalentHubGlobal/ Instagram @ https://www.instagram.com/talenthubglobal/ Twitter X @ https://twitter.com/TalentHubGlobal  

    How is the ANZ Salesforce market shaping up for 2025?

    Play Episode Listen Later Jan 14, 2025 5:08


    Happy New Year and welcome back to the podcast! In this week's episode of Talent Hub Talk, Ben provides an overview of the ANZ Salesforce market for Q4 2024, highlighting an increase in job vacancies despite ongoing redundancies. He discusses the rising interest in Agentforce as a key topic for 2025 and the shift in job market trends towards more permanent roles. Ben also explains the importance of upskilling and adapting to market changes as 2025 kicks off, and how you can be best placed in your own Salesforce career with the growing emergence of AI…   You can find more content from us at Talent Hub, here: LinkedIn@ https://www.linkedin.com/company/talent-hub-global/ YouTube@ https://www.youtube.com/@talenthub1140 Facebook@ https://www.facebook.com/TalentHubGlobal/ Instagram @ https://www.instagram.com/talenthubglobal/ Twitter X @ https://twitter.com/TalentHubGlobal We hope you enjoy the episode!  

    From DJ to Salesforce Marketing Capability Lead and the value of the Golden Triangle Framework with Kei Lee

    Play Episode Listen Later Dec 10, 2024 29:47


    In this week's episode of Talent Hub Talk, Kei Lee shares his journey from DJ to successful Marketing Capability Lead, emphasising the importance of customer satisfaction and effective communication in consulting. He discusses the skills necessary for success, including empathy, care, and capability, and introduces his 'Golden Triangle' framework for customer success.  Kei also highlights the significance of continuous learning and the need for consultants to understand their clients deeply to deliver outstanding service.  Make sure you're following Kai here: https://www.linkedin.com/in/kei-lee/    You can find more content from us at Talent Hub, here: LinkedIn@ https://www.linkedin.com/company/talent-hub-global/ YouTube@ https://www.youtube.com/@talenthub1140 Facebook@ https://www.facebook.com/TalentHubGlobal/ Instagram @ https://www.instagram.com/talenthubglobal/ Twitter X @ https://twitter.com/TalentHubGlobal

    Writing The Software Architect's Edge, explaining the seven mission-critical skills needed to become the next tech Superstar, and thoughts on emerging AI with Sebastian Wagner

    Play Episode Listen Later Nov 26, 2024 37:24


    In this week's episode, we welcome back Sebastian Wagner, someone I really love catching up with and always learn a lot from. If you don't know Seb, he is the Founder of FlowRepublic and has coached 77 Salesforce CTAs through their journey from aspiring CTAs to passing the Review Board. Today, Seb shares information on his experience writing The Software Architect's Edge and shares insight into the Seven Mission-Critical Skills Needed to Become the Next Tech Superstar. You can find Seb on LinkedIn here: https://www.linkedin.com/in/se6wagner/ And of course, purchase his book here: https://www.amazon.com/dp/B0DM36DLYX   You can find more content from us at Talent Hub, here: LinkedIn@ https://www.linkedin.com/company/talent-hub-global/ YouTube@ https://www.youtube.com/@talenthub1140 Facebook@ https://www.facebook.com/TalentHubGlobal/ Instagram @ https://www.instagram.com/talenthubglobal/ Twitter X @ https://twitter.com/TalentHubGlobal We hope you enjoy the episode!

    Summary of the ANZ Salesforce Salary Survey Results 2024

    Play Episode Listen Later Nov 19, 2024 17:15


    In today's episode, Ben runs through a summary of our 2024 ANZ Salesforce Salary Survey Results. He interprets the numbers, points out trends, and gives the story behind why some might not be what you'd necessarily expect. Make sure you download your copy from our website so that you have it to hand here: https://talent-hub.com.au/2024-anz-salary-results-survey/ We hope you enjoy the episode!

    Naomi Aldred on her journey to leadership, Salesforce in South East Asia, being vulnerable and creating opportunities for the d/Deaf and hard of hearing (HoH) community

    Play Episode Listen Later Nov 5, 2024 49:41


    In today's episode, Ben Duncombe is joined by Naomi Aldred, Managing Director @ Accenture and Head of Salesforce Business Group for Southeast Asia. Naomi talks through her early career, and how she found her way into sales and then into the Salesforce ecosystem. She discusses leadership styles, how the Salesforce market has evolved and the increased need for cross-cloud expertise, what she does in her current role, the people she leads, the countries they cover, and how doing business differs from country to country. Naomi then shares insight on becoming an active member of the d/Deaf and hard of hearing (HoH) community and talks through her approach to sharing her journey online. She explains some incredibly difficult decisions she has had to make along the way as well as the triumphs, and how we can all lean into being supportive friends and colleagues. Finally, she talks about Deaf4Devs, an amazing initiative Naomi has launched at Accenture that is creating opportunities for the d/Deaf and hard of hearing (HoH) community. You can follow Naomi on her LinkedIn page here- https://www.linkedin.com/in/naomialdred/ You can find more content from us at Talent Hub, here: LinkedIn@ https://www.linkedin.com/company/talent-hub-global/ YouTube@ https://www.youtube.com/@talenthub1140 Facebook@ https://www.facebook.com/TalentHubGlobal/ Instagram @ https://www.instagram.com/talenthubglobal/ Twitter X @ https://twitter.com/TalentHubGlobal   We hope you enjoy the episode!

    Analysis of the ANZ Salesforce Market in Q3 2024

    Play Episode Listen Later Oct 22, 2024 10:34


    In today's episode, Ben summarises the third quarter of 2024, the pace of market activity and the speed of hiring processes. He discusses Salesforce job application numbers, which sectors are hiring, which technologies people are excited about, plus what market sentiment is looking like as we head into Q4. You can find more content from us at Talent Hub, here: LinkedIn@ https://www.linkedin.com/company/talent-hub-global/ YouTube@ https://www.youtube.com/@talenthub1140 Facebook@ https://www.facebook.com/TalentHubGlobal/ Instagram @ https://www.instagram.com/talenthubglobal/ Twitter X @ https://twitter.com/TalentHubGlobal   We hope you enjoy the episode!

    The journey to CTA and applying concepts from the Review Board going forward with Svet Voloshin

    Play Episode Listen Later Oct 8, 2024 56:28


    In today's episode we're joined by Svet Voloshin, Salesforce CTA and Technical Architect for Booz Allen Hamilton in the US. Svet talks through his journey, having started as an accidental Admin after an entrepreneurial venture ended, how moving into Consulting helped him and how he was thrown in at the deep end but was able to quickly progress into an Architect role. Svet talks about learning how to fail and fail fast, how he chose different roles to help him progress towards his goal and how his CTA journey evolved. You can find Svet at www.ludidcta.com or on LinkedIn here: https://www.linkedin.com/in/svetvoloshin/   You can find more content from us at Talent Hub, here: LinkedIn@ https://www.linkedin.com/company/talent-hub-global/ YouTube@ https://www.youtube.com/@talenthub1140 Facebook@ https://www.facebook.com/TalentHubGlobal/ Instagram @ https://www.instagram.com/talenthubglobal/ Twitter X @ https://twitter.com/TalentHubGlobal We hope you enjoy the episode!

    The future of Consulting: AI and beyond with Reid Meldrum

    Play Episode Listen Later Sep 24, 2024 61:28


    In this week's episode of Talent Hub Talk, Reid Meldrum shares his extensive career journey from corporate roles to becoming a managing director at Sqware Peg, a Salesforce consulting partner. He discusses the challenges and strategies involved in transitioning from corporate to consulting, the importance of cash flow and profitability, and the significance of building a strong company culture. Reid also delves into the complexities of managing client relationships, navigating acquisitions, and the impact of AI on professional services. Reid concludes with insights on personal growth and future plans. You can find Reid on LinkedIn here: https://www.linkedin.com/in/reidmeldrum/   You can also contact him through his email address: reidmeldrum4@gmail.com   You can find more content from us at Talent Hub, here:   LinkedIn@ https://www.linkedin.com/company/talent-hub-global/ YouTube@ https://www.youtube.com/@talenthub1140 Facebook@ https://www.facebook.com/TalentHubGlobal/ Instagram @ https://www.instagram.com/talenthubglobal/ Twitter X @ https://twitter.com/TalentHubGlobal We hope you enjoy the episode!  

    Tips on how to approach a Salesforce job search in the current climate with Ben Duncombe

    Play Episode Listen Later Sep 10, 2024 15:47


    In this week's episode of the Talent Hub Talk, Ben provides insights and tips for those struggling to find a new role in the Salesforce ecosystem. He emphasises the importance of optimising and updating documents and profiles, leveraging existing networks for referrals, taking proactive control of the job search, actively learning and developing skills, and researching and role-playing before interviews. Ben also highlights the value of building and engaging with the Salesforce community and using social media to showcase learning and upskilling journeys.   You can find more content from us at Talent Hub, here: LinkedIn@ https://www.linkedin.com/company/talent-hub-global/ YouTube@ https://www.youtube.com/@talenthub1140 Facebook@ https://www.facebook.com/TalentHubGlobal/ Instagram @ https://www.instagram.com/talenthubglobal/ Twitter X @ https://twitter.com/TalentHubGlobal   We hope you enjoy the episode!

    How businesses need to evolve for the future, and navigate AI to deliver a connected customer experience with Chad Lieberman

    Play Episode Listen Later Aug 27, 2024 43:13


    In today's episode we're joined by Chad Lieberman, Founder and CEO of FutureFuture. Chad has been a Salesforce specialist for over 12 years, often working at the forefront of the technology and solving problems with the latest that Salesforce has to offer. Chad talks through some of the biggest challenges he has faced over the years, how he approaches mastering new technologies and what some of the latest technologies that are really exciting him are. We talk Data and AI, why some companies are still failing to deliver a connected customer experience, how humans will work with AI and what concerns Chad has in this space. Finally we look at FutureFuture, where the idea came from and who Chad and the business are right for. You can follow Chad on LinkedIn here: https://www.linkedin.com/in/chadlieberman/ You can find out more about FutureFuture here: https://www.futurefuture.io/   You can find more content from us at Talent Hub, here: LinkedIn@ https://www.linkedin.com/company/talent-hub-global/ YouTube@ https://www.youtube.com/@talenthub1140 Facebook@ https://www.facebook.com/TalentHubGlobal/ Instagram @ https://www.instagram.com/talenthubglobal/ Twitter X @ https://twitter.com/TalentHubGlobal   We hope you enjoy the episode!

    Streamlining e-commerce through the use of Salesforce integration with Mikel Lindsaar

    Play Episode Listen Later Aug 13, 2024 42:23


    In today's episode, we're joined by Mikel Lindsaar, CEO and founder of StoreConnect. Mickel talks us through his background and how he came to work in the software space, and we look at where the idea for StoreConnect came from, as Mikel explains the journey from idea to product to customer. Mikel talks through the decision to stop doing implementations themselves and to go with a partner-led implementation model as well as the challenges of standing that up alongside their certification program. Mikel gives insight into what the product is, who it is for, and how companies are really getting value from it. He also gives us a look into plans for the future. You can follow Mikel on his LinkedIn account. If you want to learn more about StoreConnect, check out their website.   You can find more content from us at Talent Hub, here: LinkedIn@ https://www.linkedin.com/company/talent-hub-global/ YouTube@ https://www.youtube.com/@talenthub1140 Facebook@ https://www.facebook.com/TalentHubGlobal/ Instagram @ https://www.instagram.com/talenthubglobal/ Twitter X @ https://twitter.com/TalentHubGlobal   We hope you enjoy the episode!

    A spotlight on Sales Cloud success: Kerry Townsend's journey from Mechanical Engineer to Salesforce expert and author of the Sales Cloud Implementation Handbook

    Play Episode Listen Later Jul 30, 2024 60:25


    In today's episode, we're joined by Kerry Townsend. Kerry is a Salesforce MVP Hall of Famer, organiser of several Salesforce User Groups and community events, and now published author, having released the Salesforce Sales Cloud Implementation Handbook. In the episode, we explore Kerry's background, where the idea for the book came from, and then delve into some of the key messages from the book as well as top tips for Sales Cloud implementation success. Make sure you're following her on LinkedIn here: https://www.linkedin.com/in/kerrytownsend1/ You can purchase Salesforce Sales Cloud – An Implementation Handbook: A practical guide from design to deployment for driving success in sales, here: https://www.packtpub.com/en-gb/product/salesforce-sales-cloud-an-implementation-handbook-9781804619643?type=print You can find more content from us at Talent Hub, here: LinkedIn@ https://www.linkedin.com/company/talent-hub-global/ YouTube@ https://www.youtube.com/@talenthub1140 Facebook@ https://www.facebook.com/TalentHubGlobal/ Instagram @ https://www.instagram.com/talenthubglobal/ Twitter X @ https://twitter.com/TalentHubGlobal We hope you enjoy the episode!

    Analysis of the ANZ Salesforce Market in Q2 2024

    Play Episode Listen Later Jul 17, 2024 6:33


    In today's episode, Ben summarises the second quarter of 2024, the pace of market activity and the speed of hiring processes. He discusses Salesforce job application numbers and which specific job titles are being advertised, which sectors are hiring, whether contracts are being extended, plus what market sentiment is looking like as we head into Q3.   You can find more content from us at Talent Hub, here:   LinkedIn@ https://www.linkedin.com/company/talent-hub-global/ YouTube@ https://www.youtube.com/@talenthub1140 Facebook@ https://www.facebook.com/TalentHubGlobal/ Instagram @ https://www.instagram.com/talenthubglobal/ Twitter X @ https://twitter.com/TalentHubGlobal   We hope you enjoy the episode!    

    A spotlight on CPQ and Salesforce Industries with Michal Komarzynski

    Play Episode Listen Later Jul 2, 2024 34:59


    In today's episode, we're joined by Michal Komarzynski. Michal is the Global Lead for CPQ and Salesforce Industries at IBM, currently based out of Miami. We discussed Michal's background and consulting career to date, specialising in CRM Systems for Telecommunications companies. He shares his experience working in different countries and the cultural differences he encountered. Michal also talks about the evolution of Salesforce Industries and the reception it has received in the ecosystem. He explains the concept of subscription models and how they are becoming more common in various industries. Michal provides insights into Salesforce RLM (Revenue Lifecycle Management) and its potential impact on the market, the skill sets required for RLM projects, what is to come, and why things are changing. Make sure you're following him on LinkedIn here: https://www.linkedin.com/in/michal-komarzynski/ His email is: michal.komarzynski@ibm.com   You can find more content from us at Talent Hub, here: LinkedIn@ https://www.linkedin.com/company/talent-hub-global/ YouTube@ https://www.youtube.com/@talenthub1140 Facebook@ https://www.facebook.com/TalentHubGlobal/ Instagram @ https://www.instagram.com/talenthubglobal/ Twitter X @ https://twitter.com/TalentHubGlobal We hope you enjoy the episode!

    Potential red flags for Salesforce hiring managers with Ben Duncombe

    Play Episode Listen Later Jun 18, 2024 20:57


    In this week's episode, Ben discusses potential red flags which, over his years of experience working in the Salesforce recruitment space, can often be telltale signs that somebody's experience might need investigating further. He highlights the issue of candidates holding multiple jobs simultaneously and the challenges of detecting this. He also addresses the issue of candidates fabricating their experience and provides several red flags for hiring managers to watch out for, such as certifications that cannot be verified, inconsistencies in the use of Salesforce products, and roles which might not make sense for one reason or another.  He emphasises the importance of thorough investigation and ensuring that candidates are hired based on their genuine expertise.   We hope you find the episode useful!   You can find more content from us at Talent Hub, here: LinkedIn@ https://www.linkedin.com/company/talent-hub-global/ YouTube@ https://www.youtube.com/@talenthub1140 Facebook@ https://www.facebook.com/TalentHubGlobal/ Instagram @ https://www.instagram.com/talenthubglobal/ Twitter X @ https://twitter.com/TalentHubGlobal

    The ANZ Salesforce Manager's Survey 2024: Insights (PART 2) with Ben Duncombe

    Play Episode Listen Later Jun 4, 2024 16:57


    In this week's episode, we cover the results of Talent Hub's annual ANZ Salesforce Survey, of which Part 2 focuses on the results from Salesforce managers. You can download your copy of the ANZ Salesforce Market Survey here:   https://talent-hub.com.au/2024-anz-salesforce-market-survey/   In this podcast, listen to Ben's response to the data, what he believes that it means and why, and how it compares to what he's seeing on the ground day to day. We look at what Salesforce managers look for in their new hires, what they're currently finding challenging, and where salaries are headed, amongst other data points. Whilst this survey relates to the Australia and New Zealand regions, we'd love to know whether it falls in line with your region. Tell us in a written review in whichever app you use to listen to your podcasts what you're seeing, as we're keen to hear from other regions.   You can also take a peek back at our 2023 survey on our website to see how the market has evolved over the last 12 months:   https://talent-hub.com.au/2023-anz-salesforce-market-survey.pdf/   We hope that you enjoy the episode!   You can find more content from us at Talent Hub, here: LinkedIn@ https://www.linkedin.com/company/talent-hub-global/ YouTube@ https://www.youtube.com/@talenthub1140 Facebook@ https://www.facebook.com/TalentHubGlobal/ Instagram @ https://www.instagram.com/talenthubglobal/ Twitter X @ https://twitter.com/TalentHubGlobal  

    The ANZ Salesforce Talent Survey 2024: Insights (PART 1) with Ben Duncombe

    Play Episode Listen Later May 21, 2024 25:50


    In this week's episode, we cover the results of Talent Hub's annual ANZ Salesforce Survey, of which Part 1 focuses on the results from Salesforce professionals, followed by next fortnight, where we bring you insights from Salesforce managers. You can download your copy of the ANZ Salesforce Market Survey here: https://talent-hub.com.au/2024-anz-salesforce-market-survey/   In this podcast, listen to Ben's response to the data, what he believes that it means and why, and how it compares to what he's seeing on the ground day to day. We look at what Salesforce professionals look for in a new role, where their ambitions lie, and where they most want to work, amongst other data points. Whilst this survey relates to the Australia and New Zealand regions, we'd love to know whether it falls in line with your region. Tell us in a written review in whichever app you use to listen to your podcasts what you're seeing, as we're keen to hear from other regions.   You can also take a peek back at our 2023 survey on our website to see how the market has evolved over the last 12 months: https://talent-hub.com.au/2023-anz-salesforce-market-survey.pdf/   We hope that you enjoy the episode!   You can find more content from us at Talent Hub, here: LinkedIn@ https://www.linkedin.com/company/talent-hub-global/ YouTube@ https://www.youtube.com/@talenthub1140 Facebook@ https://www.facebook.com/TalentHubGlobal/ Instagram @ https://www.instagram.com/talenthubglobal/ Twitter X @ https://twitter.com/TalentHubGlobal  

    Transitioning from Developer to Salesforce CTA: A mindset shift and the power of a study group with Vipul Jain

    Play Episode Listen Later May 7, 2024 39:31


    In today's episode, we're joined by Vipul Jain, Australia's latest Salesforce Certified Technical Architect, to discuss his early career, what first attracted him to a role in IT and how he came to find the Salesforce ecosystem. He explains how he made the transition from Developer to Architect, and what he learned from moving to Australia.   Vipul shares with us why he wanted to be a Salesforce CTA and how that journey played out for him, how he had to learn to be a better storyteller and lastly, he details the lessons that he took and learned from his journey to CTA that he wants to pass on to others.   You can follow Vipul Jain on LinkedIn here: https://www.linkedin.com/in/vipul-jain-26667b48/   You can find more content from us at Talent Hub, here:   LinkedIn@ https://www.linkedin.com/company/talent-hub-global/ YouTube@ https://www.youtube.com/@talenthub1140 Facebook@ https://www.facebook.com/TalentHubGlobal/ Instagram @ https://www.instagram.com/talenthubglobal/ Twitter X @ https://twitter.com/TalentHubGlobal   We hope you enjoy the episode!

    Building and launching a product, overcoming challenges during development, and wearing multiple hats as a business owner, with Matt Robison

    Play Episode Listen Later Apr 23, 2024 41:02


    In today's episode, we're joined by Matt Robison. Matt is the founder of Lightbox Logic and the creator of Marketing Cloud Connect Toolbox, which has recently been listed on the Salesforce AppExchange. Matt came back on the show to tell us all about his journey of building the Marketing Cloud Connect Toolbox, where the idea came from, how he approached building it whilst being in employment, what the AppExchange process was like,and tips he would share with others looking to build a product.   Make sure you're following Matt on LinkedIn here: https://www.linkedin.com/in/matt-robison-salesforce/   You can find out more about Lightbox Logic here: https://lightboxlogic.com.au/   You can find more content from us at Talent Hub, here:   LinkedIn@ https://www.linkedin.com/company/talent-hub-global/ YouTube@ https://www.youtube.com/@talenthub1140 Facebook@ https://www.facebook.com/TalentHubGlobal/ Instagram @ https://www.instagram.com/talenthubglobal/ Twitter X @ https://twitter.com/TalentHubGlobal   We hope you enjoy the episode!  

    Analysis of the ANZ Salesforce Market in Q1 2024

    Play Episode Listen Later Apr 9, 2024 8:00


    In today's episode, we summarise the first quarter of 2024, the pace of market activity and the speed of hiring processes. We discuss Salesforce salaries, the split between contract and permanent opportunities, job application numbers and the number of relevant candidates for Salesforce roles. We look at which specific types of Salesforce partners are still hiring and growing, and why, and which Salesforce skills, in particular, are most in demand as we head into Q2.   You can find more content from us at Talent Hub, here: LinkedIn@ https://www.linkedin.com/company/talent-hub-global/ YouTube@ https://www.youtube.com/@talenthub1140 Facebook@ https://www.facebook.com/TalentHubGlobal/ Instagram @ https://www.instagram.com/talenthubglobal/ Twitter X @ https://twitter.com/TalentHubGlobal   We hope you enjoy the episode!  

    Creating exceptional user experiences through front-end development in Salesforce with Nikhil Karkra

    Play Episode Listen Later Mar 26, 2024 21:56


    In this week's episode, we're joined by Nikhil Karkra, who shares his journey as a Front-end Developer in the Salesforce ecosystem. He discusses his education and early career, including his transition to IT and front-end development.   Nikhil explains the role of a Front-end Developer in Salesforce and the challenges they face, such as keeping up with JavaScript frameworks and building responsive and accessible designs. He highlights the evolution of front-end development in Salesforce, from the Aura framework to Lightning Web Components (LWC) and Lightning Web Runtime (LWR). Nikhil emphasises the importance of HTML, CSS, and JavaScript fundamentals in front-end development and the need to stay updated with new frameworks. He also discusses the role of low-code development tools like OmniStudio and the importance of UX knowledge for Front-end Developers.   Nikhil shares his content on YouTube and his blog, and he encourages aspiring Front-end Developers to start with Trailhead and explore other resources.   Make sure you're following Nikhil on LinkedIn here: https://www.linkedin.com/in/nikhilkarkra/   You can find his blog and YouTube channel here: https://www.youtube.com/@salesforcetroop https://www.salesforcetroop.com/   You can find more content from us at Talent Hub, here: LinkedIn@ https://www.linkedin.com/company/talent-hub-global/ YouTube@ https://www.youtube.com/@talenthub1140 Facebook@ https://www.facebook.com/TalentHubGlobal/ Instagram @ https://www.instagram.com/talenthubglobal/ Twitter X @ https://twitter.com/TalentHubGlobal   We hope you enjoy the episode!

    The impact of AI on Salesforce delivery and the role of Consultants in the AI era with Andy Forbes and Joseph Kubon

    Play Episode Listen Later Feb 27, 2024 38:54


    In today's episode, Andy Forbes and Joseph Kubon discuss the impact of AI on Salesforce professionals and the role of consultants in the AI era. They share insights into how they met and their journey of writing a book on AI in 'ChatGPT for Accelerating Salesforce Development', with authors Philip Safir and Francisco Falder. They explain how AI can be utilised in various aspects of the Salesforce ecosystem, how they first became interested in AI and how they use it day to day. The conversation highlights the potential of AI to accelerate value delivery, improve efficiency, and enhance decision-making. Andy and Joseph emphasise the importance of understanding the limitations and risks of AI and the need for human validation and testing. Overall, the conversation provides valuable insights for Salesforce professionals looking to leverage AI in their work.   Make sure you're following Andy and Joseph on LinkedIn: https://www.linkedin.com/in/andyforbes/ https://www.linkedin.com/in/sforcerocker/   You can purchase a copy of the book 'ChatGPT for Accelerating Salesforce Development' here: https://packt.link/YI57e   You can find more content from us at Talent Hub, here: LinkedIn@ https://www.linkedin.com/company/talent-hub-global/ YouTube@ https://www.youtube.com/@talenthub1140 Facebook@ https://www.facebook.com/TalentHubGlobal/ Instagram @ https://www.instagram.com/talenthubglobal/ Twitter X @ https://twitter.com/TalentHubGlobal   We hope you enjoy the episode!

    The career transition from Pediatric ICU Nurse to Salesforce Healthcare Specialist with Eduardo Ferrao

    Play Episode Listen Later Feb 20, 2024 41:44


    In today's episode of Talent Hub Talk, we're joined by Eduardo Ferrao. Eduardo is a Senior Salesforce Healthcare Consultant and has an incredible story from working as a Pediatric ICU Nurse to transitioning into systems and now delivering Salesforce Health Cloud transformations. It was fascinating to hear more about Eduardo and his journey and how he is able to make a difference in the healthcare space. Throughout the episode, Eduardo highlights the importance of soft skills and how his nursing background has been valuable in his consulting role. He explains the potential use cases for Health Cloud in healthcare and the complexities of healthcare projects. The conversation with Eduardo covers the challenges of displaying correct information in digital solutions, the stress and potential adverse outcomes in healthcare, and Eduardo's journey and ability to add value in a different career.   Make sure you're following Eduardo on LinkedIn here, and we hope you enjoy the chat! https://www.linkedin.com/in/eduardo-ferrão-08050123b/   Episode takeaways: Transitioning to a new career is possible by leveraging existing knowledge and skills. Soft skills, such as communication, critical thinking, and adaptability, are transferable and valuable in different industries. Healthcare projects have unique complexities due to the industry's digital maturity, regulatory requirements, and specific integration protocols. Domain knowledge and understanding the language and requirements of healthcare are crucial for successful project implementation. Perspective is gained by comparing the stress and challenges of different roles, putting things into context. Displaying correct information in digital solutions is crucial, especially in healthcare where adverse outcomes can occur if the wrong information is presented. Eduardo Ferrao's journey showcases the ability to transition to a different career while still adding value in the health space. The conversation highlights the importance of sharing stories and experiences to inspire and educate others. Follow us: LinkedIn@ https://www.linkedin.com/company/talent-hub-global/ YouTube@ https://www.youtube.com/@talenthub1140 Facebook@ https://www.facebook.com/TalentHubGlobal/ Instagram @ https://www.instagram.com/talenthubglobal/ Twitter X @ https://twitter.com/TalentHubGlobal

    The art of Business Analysis and the Salesforce Business Analyst role with Jennifer Tai

    Play Episode Listen Later Feb 6, 2024 29:03


    In today's episode of Talent Hub Talk, we're delighted to be joined by Jennifer Tai, an experienced senior Salesforce Business Analyst who has been in the Salesforce ecosystem for many years.   In this conversation, Jen shares her journey from Computer Engineering to becoming a Business Analyst in the Salesforce ecosystem. She discusses the evolving role of a Business Analyst and the importance of being solution-agnostic. Jen emphasizes the need for curiosity, people skills, and continuous learning in the role. She also explores the differences between a Functional Consultant and a Business Analyst, highlighting the importance of understanding the broader technology landscape. Jen provides insights into running effective workshops, building rapport with stakeholders, and the impact of remote work on business analysis.   She offers advice for those interested in pursuing a career as a Business Analyst, so make sure you're following Jen on LinkedIn here if you're interested!   We hope you enjoy the episode!

    Analysis of the ANZ Salesforce market in Q4 2023

    Play Episode Listen Later Jan 9, 2024 5:25


    In today's episode, Ben shares a quick update on the market and what he has seen in the last quarter, October to December 2023 as we finish up the calendar year. He touches on job vacancies, which type of Salesforce consultancies he's seen grow, as well as scale back, and analyzes why this might be. We look at what has been key to hiring successfully, and how the Salesforce contract market in particular has been tracking. We share which skillsets have proven to be the most challenging to source and hire for, his forecast for 2024, as well as the impact that AI has been having on the Salesforce job market. Our aim is to give some context and commentary as we navigate between the headlines, and as always, we hope you enjoy the episode!   You can find more content from us at Talent Hub, here: LinkedIn@ https://www.linkedin.com/company/talent-hub-global/ YouTube@ https://www.youtube.com/@talenthub1140 Facebook@ https://www.facebook.com/TalentHubGlobal/ Instagram @ https://www.instagram.com/talenthubglobal/ Twitter X @ https://twitter.com/TalentHubGlobal

    Talent Hub Talk- Highlights of 2023

    Play Episode Listen Later Jan 3, 2024 12:03


    In today's episode, we look back on some of the highlights from 2023. Thank you to all of our awesome listeners and amazing guests, we hope you have enjoyed the episodes as much as we have. Follow us into the new year: LinkedIn@ https://www.linkedin.com/company/talent-hub-global/ YouTube@ https://www.youtube.com/@talenthub1140 Facebook@ https://www.facebook.com/TalentHubGlobal/ Instagram @ https://www.instagram.com/talenthubglobal/ Twitter X @ https://twitter.com/TalentHubGlobal  

    Becoming one of the earliest Salesforce CTAs in the world and understanding the need for vertical CRMs for regulated industries in the coming years with Sohail Sikora

    Play Episode Listen Later Dec 19, 2023 44:39


    This week on the Talent Hub Talk we're joined by Sohail Sikora, Salesforce CTA and Founder of December Technologies. In the episode, he shares insight into his early career and the 14 years he spent with Salesforce itself. Sohail explains the roles he played in that time, explains his involvement in the foundation of the CTA program, and what his own CTA experience was like. He describes what he saw in the very best Salesforce professionals he worked with when he was the Vice President and Services Lead, a role that saw him oversee hundreds of Salesforce specialists. Finally, Sohail talks about his current business, December Technologies and the problems they are solving. He discusses why there is a need for vertical CRMs in regulated industries, why he isn't building on Salesforce, his approach to building a team, and what he is most excited about for the future.   You can follow Sohail's journey on his LinkedIn page!   Check out December Technologies here: https://www.linkedin.com/company/techdecember/   You can find more content from us at Talent Hub, here: LinkedIn@ https://www.linkedin.com/company/talent-hub-global/ YouTube@ https://www.youtube.com/@talenthub1140 Facebook@ https://www.facebook.com/TalentHubGlobal/ Instagram @ https://www.instagram.com/talenthubglobal/ Twitter X @ https://twitter.com/TalentHubGlobal   We hope you enjoy the episode!

    From Salesforce Consultant to Managing Director at a Global Salesforce Partner, with Matt Chambers

    Play Episode Listen Later Dec 12, 2023 32:42


    In today's episode of Talent Hub Talk, we're joined by Matt Chambers. Matt is a Managing Director, leading the ANZ Salesforce Business Unit for a global professional services organisation. During the chat, we discuss Matt's journey from Salesforce Consultant in the UK to Managing Director for the ANZ region following a relocation to Australia, and everything in between. We delve into the world of services, sales, specialisms, selling to Senior Executives, plus the differences between product and services sales. We also look at the importance of having Salesforce product knowledge in a sales role. Finally, Matt gives his view on the Salesforce market in Australia at present and where he sees opportunity, and shares more about what is exciting him professionally for the future.   You can find Matt's LinkedIn page by clicking here!   You can find more content from us at Talent Hub, here: LinkedIn@ https://www.linkedin.com/company/talent-hub-global/ YouTube@ https://www.youtube.com/@talenthub1140 Facebook@ https://www.facebook.com/TalentHubGlobal/ Instagram @ https://www.instagram.com/talenthubglobal/ Twitter X @ https://twitter.com/TalentHubGlobal   We hope you enjoy the episode!

    How will Salesforce Flow impact the role of Salesforce Developers and Administrators in the future, and is learning Apex for everyone, with Igor Kudryk

    Play Episode Listen Later Dec 5, 2023 44:23


    In today's episode, we're joined by Igor Kudryk - the Founder of Cloud Prism, which is a business focused on teaching Salesforce Administrators how to code. Igor explains when he first became interested in programming, how he learned to code, and how he found studying Computer Science. Igor initially focused on Java and spent a period working with JavaScript, and he explains how this benefited him when he first came to work with Salesforce. We discuss front and backend development and ponder whether Salesforce Developers should specialise or be full stack. Igor explains where the idea for training Salesforce Administrators how to code came from, what the fundamentals are that people should focus on, what people struggle with, and how he sees Salesforce Flow impacting the roles of Developers and Administrators in the future.   You can find Igor Kudryk on his LinkedIn page!   Make sure you find out more about the courses Igor teaches at Cloud Prism!   Igor hosts his own podcast, Salesforce Stories, and you can also follow him on his YouTube channel, Apex Igor!   You can find more content from us at Talent Hub, here: LinkedIn@ https://www.linkedin.com/company/talent-hub-global/ YouTube@ https://www.youtube.com/@talenthub1140 Facebook@ https://www.facebook.com/TalentHubGlobal/ Instagram @ https://www.instagram.com/talenthubglobal/ Twitter X @ https://twitter.com/TalentHubGlobal   We hope you enjoy the episode!

    Jakub Stefaniak on building successful applications for the Salesforce AppExchange

    Play Episode Listen Later Nov 27, 2023 29:45


    In today's episode, we welcome back Jakub Stefaniak, Salesforce CTA and now-published author. We discuss Jakub's new book, the Salesforce AppExchange Success Blueprint, and Jakub shares years of knowledge on building successful applications for the Salesforce AppExchange.

    Chad Dorshorst on his career journey from Higher Education to becoming a Salesforce Higher Education SME

    Play Episode Listen Later Nov 21, 2023 24:07


    In today's episode, we are delighted to be joined by Chad Dorshorst, a Salesforce Higher Education SME and Senior Director for Redpath Consulting. Chad talks through his early career in higher education and how he first came across the Salesforce platform. He shares how the Salesforce platform was able to solve challenges he was facing in his role and how he invested time and effort into expanding his knowledge as well as opportunities to use the platform. Chad explains how his domain knowledge in education set him up for success when he moved into a consulting role and how having experience in the industry was welcomed by clients. Chad then provides some insight into how the Salesforce offering for Higher Education has evolved over the years and what makes implementing Salesforce in this industry different to other industries. Having joined Salesforce directly in 2019, Chad describes the roles and responsibilities that he held, talks about his new role at Redpath Consulting, and explains what excites him about working with the Salesforce platform today. We hope that you enjoy the episode and recommend that you follow Chad on his LinkedIn page! 

    Summary of the ANZ Salesforce Salary Survey Results 2023

    Play Episode Listen Later Nov 7, 2023 26:46


    In today's episode, Ben runs through a summary of our 2023 ANZ Salesforce Salary Survey Results. He interprets the numbers, points out trends, and gives the story behind why some might not be what you'd necessarily expect. Make sure you download your copy from our website so that you have it to hand! We hope you enjoy the episode!

    2023 ANZ Salesforce Salary Survey Release

    Play Episode Listen Later Oct 31, 2023 5:24


    In today's episode, Ben runs through the release of our 2023 ANZ Salesforce Salary Survey results. He explains why we first wanted to do a Salesforce salary survey, why it has taken time to get the final results out there, who the results are for, and what you should do with them.

    Jonathan Fox on transitioning from a military career and a non-technical background, to Salesforce Technical Architect

    Play Episode Listen Later Oct 24, 2023 33:55


    In this week's episode, we're joined by Jonathan Fox, a Salesforce Technical Architect and Golden Hoodie recipient based in the UK. We discussed how he has found success in the Salesforce ecosystem having transitioned from a career in the military in 2019, and his journey coming from a completely non-technical background. He shares tips and advice on how he became a Salesforce Developer, how he worked for Salesforce as a Solution Engineer, and now works as a Technical Architect. This chat with Jonathan is full of useful advice as well as inspiration for others who are looking to build a career in the Salesforce ecosystem.   Make sure you're following him on his Linkedin page and we hope you enjoy the episode!  

    Mike Wheeler on the future of the Salesforce Administrator role

    Play Episode Listen Later Oct 17, 2023 24:54


    In this week's episode, we're joined by Mike Wheeler, a previous guest who we've invited back to explore how he has seen the Salesforce Administrator role change and develop in the past and how he expects it to change in the future. Mike shares some really interesting thoughts and insight around how he sees the Salesforce platform evolving, how AI can make an impact on the different Salesforce roles, and his take on some of the announcements that came out of Dreamforce. Make sure you check out Mike's courses by clicking here! We hope you enjoy the episode!

    Ben Duncombe on if Salesforce contracting could be right for you

    Play Episode Listen Later Oct 10, 2023 18:22


    In this week's episode, we cover everything you need to know about Salesforce contracting, how to find and secure opportunities, how to get set up, and how to make yourself marketable.

    Stephen Church on Salesforce Flows

    Play Episode Listen Later Oct 3, 2023 36:37


    In this week's episode, we're joined by Stephen Church, a Salesforce Administrator based out of the US, who we asked to come onto the show because of the content that he puts out regarding Salesforce flow. We explore Stephen's background, how his career got started and how he found his way into the Salesforce ecosystem. Stephen talks about how he came across Salesforce flows, how he got comfortable building the automations and shares some best practice around building flows, different considerations, the different types of flows that are available, and how other people can get comfortable building them. We hope you enjoy the episode and if you want to reach out or follow Stephen, you can do so on his LinkedIn page!  

    Analysis of the ANZ Salesforce market in Q3 2023

    Play Episode Listen Later Sep 26, 2023 14:58


    In today's episode, Ben shares a quick update on the market and what he has seen in the last quarter, July to September 2023. He touches on skillsets in demand, Salesforce projects, and how Salesforce salaries are tracking. Our aim is to give some context and commentary as we navigate between the headlines, and as always, we hope you enjoy the episode!

    Julian Joseph on the DevOps space for both technical and non-technical Salesforce professionals

    Play Episode Listen Later Sep 19, 2023 41:44


    In this week's episode, we're joined by Julian Joseph, a lead Salesforce DevOps Engineer. Through the episode, we hear about how Julian found his way into the Salesforce space, initially working as an Administrator before gravitating towards QA and testing roles. Julian explains some of the nuances to Salesforce testing and explains how his passion for automation eventually led him from testing into DevOps and whether this is a jump that many people make. DevOps is often seen as technical, so Julian explains the skill sets required to work in this space, and shares some advice as to why non-technical Salesforce professionals may benefit from learning scripting. Julian talks us through how he has approached his recent job search, how he automates certain tasks, the kind of questions he asked in an interview to assess culture fit, and some recent additions to his LinkedIn profile and resume that make an impact with potential hiring managers. We hope you enjoy the episode and make sure you follow Julian on LinkedIn and his other social media accounts!

    Ben Duncombe on common Salesforce interview mistakes

    Play Episode Listen Later Sep 5, 2023 14:30


    In this week's episode of the Talent Hub Talk, Ben Duncombe explains some of the common interview mistakes he hears Salesforce professionals make and how to avoid them! Are you out of ideas about how to research a company prior to your interview, or unsure whether to refer to what 'we' did or 'I' did in your last project? We have all of the answers to steer you in the right direction - we hope you enjoy the episode!

    Grant Ongstad on ensuring your Salesforce org is optimized to its full potential

    Play Episode Listen Later Aug 29, 2023 27:55


    This week on the Talent Hub Talk, we're joined by Grant Ongstad. Grant is an experienced Salesforce professional based out of Phoenix, Arizona, and he is someone we reached out to having seen his content on LinkedIn. In the episode, we explore Grant's early career, how he came from a non-technical background but found his way into the Salesforce consulting space, and what he recommends non-technical people learn or focus on if they're looking for a Salesforce career. Grant shares why he spends a lot of time fixing Salesforce orgs, what he looks for when he starts with a new customer, and when companies should look for external support if their Salesforce platform isn't functioning smoothly.   We hope you enjoyed the episode and you can find Grant out on LinkedIn.  

    Michael Aird on effective Salesforce program and team management

    Play Episode Listen Later Aug 22, 2023 38:33


    This week we're joined by Michael Aird, an experienced Salesforce Program leader. Mick talks us through his early career and how he first came to work with the Salesforce platform, we discuss how he moved into consulting and how having a background on the business side of Salesforce projects has helped him. Mick explains his view on how close to the technology a project or program manager needs to be, details what a program manager is really responsible for, and provides some insight into his ways of leading and his approach to managing people. We hope you enjoy the episode and make sure you're following Mick here!  

    Adrian Vogt and John Arnold on the rise of Salesforce managed services

    Play Episode Listen Later Aug 15, 2023 32:58


    In today's episode, we're joined by Adrian Vogt and John Arnold from MTX Group. Through the episode, we discuss the rise of managed services across the Salesforce ecosystem. We cover who can benefit from managed services, what companies should be aware of, and why internal teams should not fear external managed service partners. You can find both Adrian and John on their LinkedIn pages! We hope that you enjoy the episode!

    Kristian Jørgensen on the best approach to ensure Salesforce project success

    Play Episode Listen Later Aug 8, 2023 33:11


    In today's episode, we're joined by Kristian Jørgensen, Salesforce Solution Architect and the author of the Salesforce End-to-End Implementation Handbook. We discuss Kristian's early career and the various roles he held before finding his way into the IT industry and building a Salesforce career. He shares his first exposure to Salesforce, why he decided to move into a Salesforce role full-time, and how he progressed from Functional Consultant to Solution Architect. Kristian explains what he noticed about Salesforce projects that led him to write the End-to-End Implementation Handbook, what some of the key upfront decisions are that can impact a Salesforce project success, how a company goes about estimating ROI on a Salesforce project, and what factors influence the decision around project delivery models. Finally, Kristian explains what a Salesforce Centre of Excellence is, how BAU should really be viewed, and shares some tips for companies transitioning out of project mode.   You can follow Kristian on his LinkedIn page and purchase a copy of the Salesforce End-to-End Implementation Handbook by clicking here!   We hope you enjoy the episode!

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