The Air Conditioning Podcast

Howdy guys,  Welcome to the 50th and Final Episode of The Air Conditioning Podcast! No guests on this episode, just the two of us reminiscing previous episodes, blending back and smashing a couple of Furphy's, reflecting on what an awesome time we've had putting this shindig together. Without getting too soft, we've learned an absolute ton of information from our guests, regardless of their company size or background and are so grateful for each and everyone of them for joining us on our show and sharing their wisdom and experience.  We'd also like to say a massive cheers to you, the listener for taking the time out of your busy days to listen in. We want to wish you and your families every success for the future, stay happy, healthy and prosperous in every thing you do.  Don't sweat the small stuff and celebrate the positive influence you have on this industry. Until we meet again guys, we love yer guts.

Hey guys and welcome to Episode 49 of The Air Conditioning Podcast!  In this episode we diverted slightly outside the realms of HVAC to bring you a Plumber!!??  Why you ask?  Well that's not the reason we invited him on the Show. Nor is it because he owns and operates two successful plumbing businesses (one of which won a Telstra Business Award in2019), nor was it because he is also Chairman of Master Plumbers Australia and President of ACT Master Plumbers! Nope, we invited Tom Martin onto the Show because of his other business which is Virtual Trade Assistant. Tom speaks frankly about how a VA can help us with our business in giving us back our precious time by outsourcing many of our day to day tasks. We were left wanting to know more and will be speaking to Tom further ourselves about potential VA's for our own business. (Psst! Make sure you listen until then end of the episode for a rather big announcement!) Hope you enjoy the episode and here's just a smidge of what we covered….. Take us back to the start.  How did all this come about? (4:15) How do you source the ideal VA? (7:10) What are some of the main benefits of outsourcing tasks? (11:00) How much of our business should we be outsourcing? (12:50) How do you measure their performance? (14:30) Do you have the opportunity to listen in on calls for the purpose of coaching and quality assurance? (16:00) Can you briefly run us through the initial consultation and how you implement a VA to a business? (17:35) If a VA is working with multiple business's does that pose any issues? (22:40) With the time differences and various religious holidays etc, how do we ensure that the VA is working the hours we need them to and does someone else step into their role in their absence? (25:30) And honestly, there is so much more ground we covered in this episode and highly suggest you check it out because having a VA in your business, might just gift you some of your time back again.  More time to work on your business instead of in it. To reach out to Tom and the team at Virtual Trade Assistant, head over to virtualtradeassistant.com.au or send an email to info@virtualtradeassistant.com.au or even call Tom on 02 6100 1798. Until the next (and final) Episode guys, Catcha!

Hey guys! In this episode of The Air Conditioning Podcast we very fortunate to have chatted with Florida based CEO of Lead Ninja Sales Training & Marketing, Gene Slade. Now living Down Under, you may not have heard of Gene (yet), but this dude is a gun when it comes to helping Service Techs and Business Owners Double Their Sales, Income And Profits across the USA.  With an extremely impressive back story, Gene's massive enthusiasm, passion for the industry and obsession in helping others, we're sure you'll find him as infectious as we did. Here's just a sniff of stuff we unpacked…… Tell us more about the Gene Slade story by taking us back to the beginning about how you got started and where? (1:30) How much coin is a tech leaving on the table when they carry out a straight service or maintenance visit? (7:30) What questions to ask in order to increase your ticket value (9:30) Talking tech with the client and using industry jargon to impress the client with your extensive level of knowledge……is it really helpful? (11:05) What's the missing ingredient between a tech who goes carry's out a service without adding value and increasing their ticket value, compared with the tech who adds value for the client, but also increases their ticket and increases their profits? (13:30) Should technicians be paid by the hour or should the be paid by commissions and incentives? (18:00) Is maintenance servicing, just maintenance? (23:15) What's your favourite “Grant Cardone” close when it comes to overcoming a client objection? (32:00) For anyone currently in lockdown and unable to go out and work, what should they be doing right now to help their business? (36:00) And guys believe me when I say that is just a snippet of the gold nuggets Gene rips out in this episode.  We hope you enjoy it as much as we enjoyed bringing it to you. If you'd like to learn more about Gene Slade, Lead Ninja Sales Training and the great stuff they're doing, you can visit leadninjavt.com, or just Google his name, you'll find him no problem. Thanks for listening people and for your support, we love ya work!

Howdy guys & gals and welcome to Episode 48 of The Air Conditioning Podcast! In this episode, we chatted with NSW based business owner Ray Pinto of Pinto Air Conditioning services. Ray spoke candidly about how and why he started his own air conditioning business, his day to day, how COVID affected his business and where he sees his business heading in the coming years. Here's a sneak peak of what we chatted about: What sort of work are you doing right now in light of Lockdown? (3:00) What sort of work can you do, and can't you do with restrictions in place? (3:15) Take us back to the start, how did you get into the industry and how where did you start? (4:15) What you say that going out on your own was a good move? (7:30) Do you think you are working longer or shorter hours working in your own business? (8:00) Do you have an Accountant/Bookkeeper to help you with your accounting and paperwork? (8:30) How do you go with your paperwork?  Are you diligent with it? (9:00) Are you doing mostly Residential or do you work with Commercial clients as well? (10:30) Do you use a manual paperwork system, or do you use an online CRM? (12:00) Is it just yourself in your business or do you have other employees? (14:30) How do manage your customer acquisition? (17:45) Are you looking to take on any apprentices at any stage? (18:30) And that's just a sniff of the stuff we covered… If you'd like to learn more about Pinto Air Conditioning Services, you can check Ray's business out on Facebook here. So we hope you enjoy the episode and hope you enjoy your weekend.  Stay safe, stay strong and get vaccinated so we can meet down the pub for a beer as soon as possible!! Until the next episode guys…catcha!

Hey all and welcome to Episode 46 of The Air Conditioning Podcast! In this episode, Brad and Shane have the tables turned on them and were very fortunate to have been asked to be a guest on Behind The Tools Podcast (by Tradify), with the Host and CEO of Tradify, Mr Michael Steckler. Behind the Tools Podcast is an inside look at tradespeople from all over the world. On each episode, they bring on a guest to answer the real questions you have about life in the trades, running a business, and how to overcome the challenges that come with being a tradesperson. In this interview, we chatted about how our own  business, Morphett Air started back in 1971 from humble beginnings where our parents worked from home amongst other topics.  Until now, we haven't really spoken about our business, so while it felt a little awkward at times, it was a great experience and Michael was a great (and very professional) host.  We hope you guys enjoy the episode and urge to you to check out the Behind The Tools Podcast here. Thanks guys and have a great weekend!

Howdy guys, hope you're all safe and well in these uncertain times. In this episode of The Air Conditioning Podcast, we chatted with Scott Kenny who is a Refrigeration tech working for Airmaster Australia. Airmaster is an award-winning building services company, providing HVAC&R Management, smart building solutions and fire services across Australia, New Zealand and South-East Asia. Here's a taste of what we discussed… Can you start by telling us a bit more about how you got into the trade and Airmaster? (2:00) How long have you been working with Airmaster? (6:00) How long has Airmaster been in business? (6:45) Airmaster is innovative with their technology and data acquisition, can you unpack this a bit further? (9:30) Looking at some Plant Rooms and the sheer size of them, you would imagine that there would be concerns around energy consumption? (13:30) Sounds as though you have a considerable amount of variation in your role? (19:30) Do you think the Airports etc are moving more towards VRV/VRF Systems? (23:00) Has it ever crossed your mind about shifting from Commercial to Residential? (32:00) Airmaster covers a lot of markets, are there any that you would be interested in moving into? (34:00) And that's just a sniff…. If you like the Refrigeration nitty gritty, we reckon you'll enjoy this chat. We'd like to personally thank Scott for joining us on the show and sharing his experience and knowledge. If you'd like to reach out to Airmaster Australia, you can visit their website at https://www.airmaster.com.au/ or Scott personally at skenny81 (on insta) But until the next episode guys…stay safe and don't do anything Brad wouldn't do…well…just be safe.

Hi guys, in Episode 44 of The Air Conditioning Podcast, were joined by David and Oscar Cardenas from All Climate Solutions, a family owned and operated business out of Mulgrave in Victoria, Australia.  From humble beginnings in 2011 to a team 25 staff members strong, they continue to grow from strength to strength covering all aspects of air conditioning and refrigeration in sales and service for Residential and Commercial clientele.  Here's a snip of what we chatted about…. How did your company start and where are you at now? (3:30) With a team that large, how do you go managing your staff? (4:30) Do you have a staff member that overseas your staff or do you manage them yourselves? (6:00) Was your growth a gradual process or did you see a definite surge? (6:50) What would you put the rapid growth down to? (8:00) With the growth of the business, did this mean that you needed to consider systemising your business? (8:50) What's your mix of Residential and Commercial work and do refrigeration as well? (11:00) Do you employ your own duct installers, electricians etc or do you use subbies? (12:00) How do you ensure your quality control? (13:40)     What are you using in the way of technology? (14:25) How do you market your business? (19:15) Out of the multiple ways you market your business, what gives you the best return on your investment? (20:45) And that's just scratching the surface…. We'd like to sincerely thank David and Oscar for joining us on the show today and wish them continued success with their business. If you'd like to get in touch with the guys and their team at All Climate Solutions, you can visit their website at https://www.allclimatesolutions.net.au/ or contact them at 03 9561 0220. But until the next episode folks…catcha!

Howdy folks!  In this episode of The Air Conditioning Podcast, we were joined by Craig Staley of HG Site Designs.  Based in Omaha, Nebraska in good ol' US of A, Craig and his team specialise in Small to Medium sized Businesses who are looking to scale their business without spending massive hours of their own time and dollars.  Craig and his team consider themselves to be long term strategic partners to help you grow and improve your business. There is so much to cover in the area of marketing, specifically, Google Ads, Google My Business, SEO and Reviews, and as usual we unfortunately ran well short of time but tried to cram as many gold nuggets in as we could in the time we had with him.  We hope you find the episode helpful! Here's a tad of what we covered….. Can you tell us more about your company and how you help businesses? (7:00) Once you have a website, how do you drive traffic to it? (10:00) Craig talks about Google My Business…what is it, why it's important and where does it appear on Google? (10:30) Why are Google Reviews important and is it better to have a high star rating with few reviews or lesser star rating with a larger volume of ratings? (12:30) What's the best way to acquire client Google Reviews? (15:35) Is it ok to respond to Negative Reviews? (21:00) Is it more important to have a Google My Business page than to have a website? And for anyone just starting out in business with a limited budget, what advice would you offer? (23:45)          For anyone who might already have an online presence and are looking to grow their business, what advice could you offer to assist with growth?  (26:10) Do you think it's a good idea to outsource your marketing and social media or should we be doing it ourselves? (29:00) And there was plenty more goodies in there…. We'd like to thank Craig for joining on the show and hope that you find it helpful with your marketing of your business. If you'd like to reach out to Craig,  you can find him at craig@hgsitedesign.com or as Craig mentioned he has some free work sheets and videos to help set up your Google My Business page at www.hgsitedesign.com/gmb.  Also, don't forget to check out his podcast: https://podcasts.apple.com/us/podcast/the-small-business-school/id1510776072 But until the next time guys…bye for now!

Howdy guys, in Episode 42 of The Air Conditioning Podcast we chatted with the SA State Manager of Airefrig Australia, Mr Ben Bithell. Starting out from a WA based Garage in 1970, Airefrig Australia grew substantially in the first 12 months, and has continued that momentum. Airefrig Australia is a company that's committed to being market leaders as a national wholesaler for the refrigeration and air conditioning industry. We hope you enjoy the episode and as usual, here is a sticky beak…. Take us back to humble beginnings and how Airefrig started (2:50) How many brunches do you have (3:50) How do you service your customers on site?  Do you deliver out? (5:15) Do you have an online portal for your customers? (6:45) Can you see the business heading more towards becoming an online business? (8:15) Who is your target client?  Do you cater from single self-employed through to large companies? (9:00) You mentioned the Airbiz Solutions Portal for your trade account customers, can you tell us more about what this offers? (10:00) Does it offer reporting for reclaim bottle tracking for the purpose of ARCtick auditing? (12:30) Given that Airefrig expanded so quickly from a garage in WA to 11 locations Australia Wide, what would you say has attributed to the success of the business? (13:30) When it comes to the HVAC side of the business, do you sell splits direct? (17:45) Working with some of the biggest names in the industry, how does Airefrig select which brands they will work with and endorse? (18:30) Can you tell us more about the range of tools you offer? (21:00) Can you tell us more about the Ben Bithell story?  How and where did you start out? (24:15) And that's just a sniff of what we coverd…. If you'd like to get in touch with the team at Airefrig Australia, you can check them out at https://www.airefrig.com.au/ We hope you enjoy the episode once again guys and thanks for stopping by! Have a good one.

Hey people!  In this episode of The Air Conditioning Podcast we sat down with Robert Wolfe and Martin Howlett from the Trade Advisory Group. Identifying a gap in the market in providing experience based business assistance to business owners in the trade sector, The Trade Advisory Group are made up of advisors with decades of personal experience in owning and operating successful trade businesses, they are a trusted business partner that offer the right tools and advice when it comes to overcoming problems and providing clarity to understanding your business. Here's a bit of what we covered: Can you tell us more about what it is you do and the services you offer? (4:00) Can you tell us more about the business that you were currently operating before branching out to The Trad Advisory Group? (4:30) Running any business during the midst of COVID was challenging enough, let alone selling one business and starting another.  Can you tell us how you navigated through this difficult period? (5:45) Does your business primarily focus on HVAC businesses or what other trades do you work with? (6:30) Are you working with many clients who are still trying to navigate through the impacts of COVID? (9:00) What are the common issues that present with businesses you work with? (10:30) How do you approach new clients when it comes to identifying their problem areas? (12:15) For anyone who is contemplating branching out from being employed to starting their own business, do you think it would be of benefit for them to speak with you first, prior to taking the initial leap? (13:40) How important is marketing to a business? (16:45) You introduce technology options to your clients to assist with their business, can you tell us more about that? (18:00) How important is it to have a business plan in place? (20:45) Why is Succession and Exit Planning important to a business (25:00) What are KPI's and why are they important to implement? (30:15) And that's just a taste of what to expect! We'd like to thank Robert and Martin for joining us on the show today and if you'd like to reach out to the guys and their team, you can visit their website at tradeadvisorygroup.com.au But until the next episode guys…..Catcha!

Hi all,  In Episode 40 of The Air Conditioning Podcast, we chatted with Podcast Host and part time actor extraordinaire, Mr Tim Hildebrand from Out Of The Box Podcast.  This was a bit of a different episode though, coz we were the ones on the receiving end, being interviewed by Tim for one of his episodes but thought we would share it with you. Based in Los Angeles, California, in his podcast, Tim interviews all sorts of techs and tradies from HVAC to Plumbing, as well as business experts with great tips and advice. We hope you enjoy the episode and if you want to check out his episodes on YouTube you can visit here:  https://www.youtube.com/channel/UCJBD95bgLWZAFSAv9oelmPA

Hey guys, In this episode we chatted with Craig Stevens, Marketing Specialist at The Reece Group. Reece support residential, commercial and infrastructure building trades across Australia, New Zealand, and the USA.  Their success is built on the success of their customers who provide essential services every day..yes that means you! There was so much to cover, being the sizeable juggernaut that they are, but we crammed as much in as we could Can you share with our audience a bit of the history behind the business? (3:00) Can you tell us about the amalgamation with Actrol and Metalflex? (5:00) How long have you been working with the company? (6:00) How many sites do you have across the country? (7:35) How quickly did you see the company growth, was it a gradual expansion? (8:00) What HVAC products do you cater for? (9:00) What brands of units are you selling presently? (10:00) Do you sell only to trades or will you supply your products to anyone? (11:20) Can you tell us more about the maX app and who benefits from it? (12:00) If you are an account customer with one business unit, can you purchase from other business units (eg irrigation) on the same account? (12:50) How does your account discount structure work? Is it based on size of company, history, volume? (14:10) Can you tell us more about Flexitrack app?  Is this a way of tracking refrigerant usage, bottle rental etc? (15:05) Why is Reece growing so quickly when compared with some of your competitors? (17:40) So what separates your business from your competitors? (18:55) How does someone start up an account with the Reece Group? (20:05) Has Reece aligned themselves with any particular tool brands? (21:00) We'd like to thank Craig for joining us on the show and to The Reece Group for helping us to make it happen.  To get in touch with the guys and gals at Reece, you can visit Reece.com.au or head into one of their stores and speak with one of their friendly staff.  But until the next episode…its goodnight from me and good night from him.

What's up people?  In this episode of The Air Conditioning Podcast we chatted with James Napier, an A-Class Sparky from Orange NSW who is currently doing his 3rd year to become a fridgie.  Yep, a proper dual trade. Here's some of what we chatted about…. Tell us more about yourself and where you're at right now (5:45) Have you done much in Refrigeration? (6:30) What is your current position in the company you're currently working with? (11.30) Where would you like to be within your business? (12:15) Can you tell us a bit more about where you live? (13:15) Has the pandemic affected your business and how? (15:00) Is it a competitive market where you live? (16:30) Are you competing with retailers? (18:45) Do you do much travelling to service your clients? (20:00) Word of mouth and referrals would no doubt be important for you? (20:30) What are you currently using as a CRM? (21:30) Do you have four Seasons in Orange? (23:15) Who are your biggest competitors? (24:00) What's the culture like where you are working? (25:30) What brands are you working with? (26:00) How do you currently handle warranty? (27:00) How do you handle difficult clients? (29:45) And that's just a sniff….hope you enjoy the episode legends and if you want to get in touch with James, you can reach him at james@arkedupelec.com, but until the next episode dudes, ta-ta.

G'day guys and Welcome to another Episode of The Air Conditioning Podcast.  In Episode 37, we were very fortunate to have our first guest on the Show for 2021! We were joined by Peter Darley, who is the Regional Director (Asia Pacific) for simPRO. In his role, Peter heads IoT for simPRO globally, and is also heading simPRO's expansion into Asia. With a strong background in sales, marketing and operations in the field service sector, and extensive experience in the IoT space, Peter's key focus in business management is exceeding customer goals and entering new markets. In this episode, Peter covers just some of the features and benefits of simPRO and how they can help your business.  He also discusses IoT?  What the heck is that??  You'll have listen out find out! If you'd like to reach out to Peter and the team at simPRO you can get in touch at www.simprogroup.com/au/contact-us you can connect with Peter on LinkedIn here. But until the next episode people…catcha!

Hey guys, Welcome back to The Air Conditioning Podcast and we kinda got busy with Summer and being overloaded (sound familiar?) or just lazy, either way this is the resurrection episode for 2021 and we're stoked you came back!! In this episode, (36) Brad and I just shoot the shit about the start of the new year but also talk about under charging and remembering self worth as a trained and skilled, professional tradesperson. Wow that's deep.  True though.  Only a short episode but hope you enjoy it.

G'day all and welcome to EP35 of The Air Conditioning Podcast and in the final episode for the year we saved the best til last… We chatted with Gil Cavey from HVAC Uncensored Podcast.  With Gil having been born into the trade with his Dad being a HVAC tech and Kelly marrying into the trade with his father-in-law being a HVAC tradie, they met from Kelly being a guest on a different Podcast that Gil was co-hosting previously.  After a fall out, Gil went out on his own and Kelly reached out and thought it would be a cool idea to start a new podcast together…….and the trumpets sounded, the seas parted, the heavens opened, unicorns appeared, and the HVAC Uncensored Podcast was born. Here's a sneaky peak at what we chatted about….. Can you take us back to the start, how did the HVAC Uncensored Podcast come about? (3:45) Have you always been a Fridgie and where did it start for you? (5:15) Kellys' story about how he got into HVAC was a little different to yours, can you tell us more about that? (6:45) We discussed the Seasonal differences with Gil and also what is more common with the types of air conditioning used (11:00) Can you share with us how many downloads you are achieving on average per episode? (21:30) How do you find your guests, do you actively contact them or are they finding you organically and contacting you? (24:00) Out of all of the guests you've interviewed on your Show, are there any that really stood out for you? (25:15) You're now doing Facebook Live Streams, can you tell us more about that and how it's going? (30:50) What Podcasts are you guys into? (33:00) And heaps more…. We just want to say a huge thanks to Gil for joining us on the Show he was such a great bloke and could have chatted for hours…almost did in fact.  We can't wait to have both him and Kelly on again in the future. You must get onto their awesome podcast HVAC Uncensored, and you can check it out here or to get in touch with the boys at HVAC Uncensored you can go to their Facebook page at facebook.com/hvacuncensored/ or their HVAC Uncensored Nation Facebook Group here. Parting is such sweet sorrow, but we want to say a massive thankyou to YOU, the listener!  We love seeing your comments and are so appreciative of your support throughout the year!  Brad and I will be taking a wee break over the Christmas/New Year period because as you well know, there just aren't enough arms and legs during the Summer and we look forward to Season 2 starting in February 2021.  2020 can get stuffed and bring on 2021!  From all of us at The Air Conditioning Podcast we wish each and every one of you a safe and restful Christmas, make a ton of coin and we'll catch you all in the new year….Peace!

Howdy guys and gals!  In this episode of The Air Conditioning Podcast, we were very fortunate to have zoomed with Ellen Rohr, based in the USA. Having struggled in their own family Plumbing business, out of desperation, Ellen figured out how to turn the business around and make it extremely profitable. Since then, Ellen has inspired thousands, in workshops, presentations and online, to make business un-complicated and successful. As a successful franchisor, Ellen has launched a plumbing franchise to 47 locations and $40 million in sales in under 2 years.   She is a columnist for Huffington Post, PHC News, Springfield Business Journal and an “in the trenches” contributor to many business and trade magazines.  She has made many TV appearances been on over 150 news programs, encouraging people to make their own money. She's been labelled the Plumber's wife but is indeed so much more than that!! Ellen is the author of four un-fussy business books:  Where Did the Money Go?, How Much Should I Charge?, The Bare Bones Biz Plan and The Weekend Biz Plan. Ellen had so much information to offer but here's just a snippet….. Where, when and how did all of the chaos begin? (4:30) How important is it to have mentors and do you still have your own mentors? (14:40) Why do many business owners tend to overcomplicate business? (17:10) For anyone just starting out on their own, what would your advice be around managing money? (20:35) Al Levi is very passionate about implementing systems into any business, do you feel the same? (28:00) Can you give us a brief overview of the books you've written? (31:00) And so much more……. Guys, we just want to send a sincere thanks to Ellen for giving up her time to join us on the show and we are looking forward to speaking with her again in the future.  A truly awesome person with so much to give. To get in touch with Ellen and download her book “Where did the money go?” for FREE, head to https://ellenrohr.com/ A massive thanks to you all for your continued support as well! Until the next episode (and final one for the year), CATCHA!

What is up guys?  In Episode 33 of the Air Conditioning Podcast we had a good chat with Josh Van Greunsven from Mojo Air based in Sydney NSW. For over 10 years the team at Mojo Air has been servicing Sydney and its surrounding suburbs, delivering first class installation, service and maintenance with customer focus being their priority. Mojo Air specialise in domestic, Commercial and Industrial solutions. Here's a bit of what we covered…….   Can you tell us a bit about Mojo Air and how it all got started? (3:45) How many do you have in your team? (4:45) How did you grow your team? (5:30) Do you focus mostly on air conditioning or do you also get into Refrigeration? (6:45) Where are you based exactly? (8:00) Do you do much regional work? (8:30) How did COVID affect your business? (9:20) Did your Commercial side of the business drop of during this period? (11:00) Tell us about your competitors. (13:30) Do you think the average consumer takes more notice of a company with a bigger presence, online presence etc than perhaps a single guy working out the back of a van? (14:00) Do you advertise and market your business and if so how? (15:00) What brands do you guys predominantly work with? (17:45) Do you do your own warranty work or do you leave to the manufacturer? (19:00) Do favour any particular brand when it comes to Residential vs Commercial? (19:30) Do you do many package units Commercially? (21:30) Do you have a specified team member who concentrates on your tenders? (22:15) When you win the tenders, are they generally smooth sailing or are there hurdles? (25:00) What sort of percentage of tenders do you think you would be successful? (25:15) What sort of Job Management systems do you use? (27:15) And heaps more….. We'd like to sincerely thank Josh for giving up his time and joining us on the show.  If you want to reach out to Josh and the team at Mojo Air, you can visit their website here: https://mojoair.com.au/ Until the next episode legends……bye for now.

G'day folks!  Welcome to another episode of The Air Conditioning Podcast!  In this episode, we zoomed with Erica Leonor from Women in HVAC, USA. Women in HVACR, was organized exclusively for educational purposes to further the growth and development of women in all areas of the HVACR industry, including technical sales, management, and ownership.  It is their goal to provide their members with a variety of opportunities to network and develop in a professional environment. It was great to chat with Erica and were so grateful for her time. Here's a taste of what was covered…… > Can you share with our audience what is Women in HVAC and how it got started? (4:00) > Looking at your substantial team and the vast amounts of experience, are they volunteers in the organisation? (5:15) > How many active members do you currently have? (6:15) > Are your members predominantly HVAC or are they dual trade? (7:15) > Do you have any statistics on how many members you have outside of the US? (8:00) > How has COVID changed the organisation and how you conduct business? (9:00) > What sort of topics and themes do you cover in your online meetings and seminars? (10:30) > There seems to be a larger population of women in the US that are interested in becoming an HVAC tech and (from my knowledge) there doesn't seem to be the attraction to females here in Australia, why do you think that is? (11:45) > What attributes do you think a female brings to the trade over a male? (15:00) > With so much negativity in the media and the perception that is perceived about tradies, do you think that females bring a strong element of trust? (16:45) > If someone is considering becoming a member, how do they go about doing that? (22:15) > Can you tell us more about your Ambassador program? (24:00) > Are you aware of any solely female owned and operated HVAC businesses who have all female techs? (25:35) > Do you see the element of sexist remarks or behaviours from customers expecting to see a male tech? (28:00) > What excites you about the industry and where can you see it heading? (32:20) And then some….. We'd like to sincerely thank Erica for giving up her time to join us on the Show and for being such a great person to chat with.  If you'd like to get in touch with the team at Women in HVAC, you can jump on their website at www.womeninhvacr.org or you can contact Elenor direct at erica@powersellingpros.com.  Thanks again Elenor and we'd love to have you back on the show again in the future! But until the next episode guys………See ya!

Hi all, in this episode of The Air Conditioning Podcast, we chatted with Aaron from Aaron J Little Air Conditioning and Refrigeration based in sunny Cairns, Queensland.  Aaron spoke openly about his business, what he does and why he got into the industry. Here's a bit of what we covered…. > Can you start by sharing with our audience a bit of background about your business and how it all started? (2:30) > Where were you working prior to owning your own business? (3:00) > Can you tell us about when you first started thinking about starting your own business and how that came about? (4:00) > Did you already have work lined up for yourself before taking the plunge? (4:45) > Are you mainly working on Residential or do you do Commercial as well? (5:15) > What sort of stuff are you doing on the Refrigeration side of the business? (6:00) > Do you get into the “split cleaning” work up there or do you leave it to others? (7:15) > You mention that wall splits are very common in Cairns, are they mainly single splits or do are there as many multi head units? (8:00) > How far are you happy to travel for your clients? (8:30) > You mentioned that you are a warranty agent.  Which brand is it and do they treat you well? (8:45) > Who are your biggest competitors, and do you see many Cert.2's in Cairns? (10:00) > Are you looking to take on an apprentice at any stage and looking to expand? (11:00) > Working for yourself, do you manage all of your reports and invoicing yourself, or do you get some help on that front? (11:45) > Do you use a Job Management and Accounting system? (12:30) > How do you manage your quoting, is it done there on the spot or do you have other systems in place? (14:15) > Do you do advertising and what platforms do you prefer? (15:00) > Do you track how your clients are finding your business and if so, how? (15:30) > Do you utilise Google Reviews and if so, do you actively seek them out? (16:30) > Do you have many difficult clients and how do you manage them? (18:00) > How did you go when COVID hit, did it impact your business and how? (21:30) And that's just a sniff of what we covered. We hope you guys enjoy the episode and if you'd like to join us on the Show, please get in touch with us at airconditioningpodcast.com. To get in touch with Aaron, you can reach him at www.ajlairandfridge.com.au or on Facebook at www.facebook.com/ajlairandfridge/ So until the next episode people….Catcha!

Howdy legends!  In this episode of The Air Conditioning Podcast we were thrilled to have a chat with Angie and Andy Smith from Lifestyle Tradie and authors of Start Up, Scale Up, Sell Up. A profitable business starts with a rock-solid foundation and after hitting rock bottom in business themselves, co-founders of Lifestyle Tradie, Andy and Angela Smith have been teaching tradies in business how to start up, scale up and sell up their businesses with a proven step-by-step formula. Here's a snippet of some of the stuff we covered… > Can you take us back to the beginning and how Lifestyle Tradie started and how it all came about? (3:00) > How and where did you get your motivation from to flip your negative situation with your business and turn it positive? (6:15) > How quickly did your business grow? (8:30) > Aside from HVAC, what other industries does your coaching and systems cover? (11.30) > Do you run Dr Drip and Lifestyle Tradie independent of one another? (12:15) > It must take guts to stand up in front of a room full of people at your seminars, can you talk us through that? (12:40) > Can you give us a brief overview of what our listeners can expect from your book “Start Up, Scale Up, Sell Up”? (18:30) > When you have individuals coming to you for help when they are potentially on their knees with there business and you are able to turn things around for them, how does that make you feel? (26:30) > Did you have any mentors that guided you through when you first started to turn your business around? (28:30) > What would be your strongest tips you could offer anyone struggling with their business right now? (31:50) And there was heaps more and so many gold nuggets…. We'd like to sincerely thank both Andy and Angela for joining us on the show and sharing with us their personal experience and knowledge. To get in touch with them you can visit www.lifestyletradie.com.au and make sure you download their book “Start Up, Scale Up, Sell Up” (for FREE, yes $0, nothing, nada) right here: www.lifestyletradie.com.au/book/ Hope you enjoy the episode guys and until the next episode…..bye bye.

Hey all!  Welcome to Episode 29 of The Air Conditioning Podcast.  For the first time in a long time we didn't have a guest on with us!  So rather than skip a week, Brad and I thought we would smash a couple of beers and reflect on some of our previous episodes, as well as look at what we have lined up for the rest of the year. We also road tested a new segment instead of Keepin' it Cool in the Hotseat at the end of the episode.  We haven't come up with a name for the segment yet, and a huge amount thought behind it, for this episode, we decided to call it… “Hotseat”….I know…brilliant. Hope you enjoy the episode guys and I promise you, it's 35 minutes of your life you'll never get back. Until the next normal episode guys, chow.

Howdy legends!  Welcome to Episode 28 of The Air Conditioning Podcast. In this episode we zoomed with Broker of the Year State Finalist, Jennifer Steger from Trade Risk Insurance.  Since their inception over 10 years ago, Trade Risk Insurance has been assisting over 10k trade businesses with their insurance needs. From humble beginnings starting out in a home office in Brisbane, they've grown to become an award winning business with thousands of clients in all states and territories within Australia. Here's a snippet of what we covered….. > Can you begin by sharing with our audience how Trade Risk Insurance started? (2:25) > What Trades to you look after (3:30) > Does much of your work come from referrals? (4:30) > What insurance companies do you use as under writers? (5:30) > Often dealing with Insurance work we see how generous or tight insurers can be, what's been your experience? (6:30) > What are some of the more common claims that you see? (7:30) > What different types of insurance do you offer? (9:00) > For anyone just starting out with their business, what types of cover would be the bare minimum that you would be recommending? (10:00) >What amount of cover would you recommend for Public Liability in our industry? (11:15) > How does tool insurance work and is it expensive? (12:00) > Scenario (1): Tech is in someone's roof cavity and they step on a timber, tech falls through ceiling and hurts themselves or someone living within the house.  Who is responsible and who needs to make the insurance claim? (16:30) > Scenario (2): Tech visits a clients home and their dog bites them on the leg.  Who is responsible and who needs to make the claim? (22:00) > Are the insurance policies mentioned, a tax deduction? (23:45) > Do you often come across clients who are potentially attempting claim for more than they should be?  EG Van is broken into and some tools are stolen, however the claimant is suggesting they had more power tools in their van at the time of the incident than what they actually had? (24:45) And there was a heap more we got through. We'd like to thank Jen for coming onto the show today and sharing her knowledge and discussing the products that Trade Risk Insurance Offers.  To get in touch with Jen and the team, you can visit them at www.traderisk.com.au or you can contact Jen direct on 0438 837 917. Until the next episode lads and lass's…bye for now!

Hey guys!  Welcome to Episode 27 of The Air Conditioning Podcast and wasn't it a beauty!  This week we were up bright and early to Welcome Author of The 7-Power Contractor, business and life coach and all round nice guy, Mr Al Levi.  If you haven't already heard of Al Levi, you need to. Based in Phoenix, Arizona, Al started out working in a family HVAC & Plumbing business before eventually selling his shares of the company to his brothers and heading out in to the big wide world on his own. Fast forwarding to current day, Al Levi has gone on to become one of the most successful mentors to some of the biggest names in the Home Service industry, including Tommy Mello.  We had a blast speaking with Al and tried to cram as much of his Gold Nuggets into the episode as time would allow!  But don't despair, we didn't get to cover anywhere near as much as we'd hoped to, so Al has kindly offered to join us on the Show again in the future for Round 2.  (Ring-a-Ding-Ding!) We hope you enjoy the episode as much as we did bringing it to you and be sure to grab a copy of his incredible book The 7-Power Contractor, available on Amazon, Audible and where ever else you get your hands on it! Here's a snippet to whet your appetite….. > Al, can you take us back to where it all began and share with our audience how you got started? (3:00) > Running a company as you did with some 70 odd employees, how difficult was it to introduce systems? Were you met with much resistance from your staff? (7:00) > For someone just learning about systems and starting out, it can be very overwhelming.  What would your advice be around exactly where and how to get started? (14:00) > In your book you cover the 7 power points for a successful business, can you expand on those briefly to give our audience a taste of what you cover? (19:00) > You refer to marketing and advertising as being two different things, can you elaborate? (27:00) > When it comes to hiring good staff and then retaining them, can you tell us how you went about doing that? (31:00) > When it comes to handing over the operation manual to a specific staff member for a specific task, do you just hand it to them and they go through it at their own pace or do you coach them through it? (35:00) And guys that was just the tip of the ice berg! You must get yourselves a copy of The 7-Power Contractor, even if you're not keen on reading, its sharp and to the point.  More gold than Kalgoorlie and what's more is available on Audible so you can listen on your way to and from work, between jobs and mowing the lawn! We'd like to sincerely thank Al for joining us as our guest on the show and are already looking forward to speaking with him again. To get in touch with Al, you can reach him at al@7powercontractor.com or hit his website at https://7powercontractor.com/. Until the next Episode folks…Catcha!

Howdy folks and welcome to Episode 26 of The Air Conditioning Podcast. This week, we sat down with Darren Hill (Business Development Executive) and George Parashis (Sales Account Executive) of Actron Air. Actron Air have been a household name in Australia when it comes to climate control in your home for many years and Darren and George helped us to understand a bit more about their product and their business. Here's a sneaky peak of what we covered….. > Where and how did Actron start? (2:30) > How long have you both been working with Actron and where have you worked previously? (5:00) > Having worked with other Manufacturer's we tend to become very passionate about the brands and advocates of their products, how did you go shifting your mindset from one brand to another? (8:50) > You mentioned being able to wind down the fan on your variable fan indoor ducted units so you can operate a single zone, does this apply to a specific control system? And does the compressor wind back as well? (10:15) > With the Inverter Technology that you've now adopted, can you see that you will be moving in that direction or are sticking with digital scroll compressors? (13:30) > Actron ducted outdoor units have traditionally been top discharge units, are you looking to introduce side discharge? (16:15) > Within your range, what unit capacities do you go up to? (17:40) > Can you tell us more about your Package units? (19:30) > Where is the technology developed?  Is it here in South Australia or interstate? (22:15) > Actron seem to be doing great things with their wall controllers, do you think this is because you're an Australian company that you are catering for what appeals to the Australian market?  When compared to other international manufacturer's they don't seem to place as much emphasis on their controllers because it appears that they are not of great importance, would you agree? (26:00) > Can you control your zoning through the wall controller? (30:10) And much more. We'd like to thank Darren and George for joining us on the Show and if you want to get in touch with the team at Actron Air, you can visit their website https://www.actronair.com.au/ and check out their sleek looking “NEO” wall controller. Until the next episode peeps….ta ta.

G'day guys and welcome to Episode 25 episode of The Air Conditioning Podcast.  In this episode we Zoomed with CEO, Michael Steckler of Job Management System, TRADIFY. Based in New Zealand, Tradify is a one stop shop for Tradies who want to stay organised and being used by over 15k Tradies in Australia. Tradify has been designed to benefit those not only working in HVAC&R but Electrical, Renovation and Maintenance, Plumbing, Construction, Security, Landscaping, flooring, Carpentry, Roofing, Painting, Concreting, Earthworks, Fencing & Decking and…..um….have we left anyone out? With Tradify, you can easily track jobs from quote to invoice and everything in between, get paid faster with online payments, scheduling, professional quotes, timesheets, Profit & Loss analysis and it talks to the major accounting platforms. Here's some of the stuff we covered…. > Can you start by telling our audience more about Tradify and how it came about? (1:40) > Being based in NZ, do you have many clients from Australia? (2:50) > What sized businesses does Tradify cater to? (3:20) > Besides the HVAC industry, what other industries would Tradify be suited to? (3:50) > What differentiates Tradify from other similar platforms? (4:40) > What does the average person need to do to get the platform set up and usable? (6:10) > What devices and operating systems are compatible with Tradify? (7:15) > Can you share with us some of the main features that a tradie might use on Tradify on a daily basis (8:10) > What Accounting platforms is Tradify compatible with? (12:20) > Is it difficult to connect Tradify to your Accounting Package and done by an Accountant or is it straight forward so that the tradie can set it up themselves? (13:30) > How do you come up with the features? Is this via an online suggestion platform? (14:00) > Job tracking is a feature, can you tell us more about it? (15:30) > Do you come across many roadblocks in terms of features or technology and how do you prioritise in order to overcome them? (16:30) > How often are you releasing updates with new or improved features? (18:00) > How have you set up the pricing, is it paid per job created or on a monthly payment cycle? (19:10) And we covered heaps more…. We'd like to thank Michael and Tradify for coming onto the Show (and Richie for arranging it!) and if you want to get in touch with the team, you can visit them at www.tradifyhq.com/au And….Michael and the team at Tradify have kindly put together a special offer for our loyal Air Conditioning Podcast listeners! When you sign up to Tradify, simply use the Discount Code “ACPODCAST” and you'll receive a massive 50% off Tradify for 3 months!  You must get onto Tradify and take advantage of this offer while you can, and until the next episode guys……catcha!

Hey guys, welcome to EP24 and boy did we bring home the bacon on this one.  If you haven't already heard of Tommy Mello and The Home Service Millionaire, you've gotta get on it.  Tommy started out in a humble landscaping business and eventually started a Garage Home Service business in Pheonix, Arizona with some $50k in debt.  Today, Tommy has turned his business into a very tidy $30 million dollar a year company with over 300 employees in 12 States of the US. Not only has Tommy excelled with his various businesses, but is also the host of a hugely successful podcast called The Home Service Expert (with some 25k downloads per month) and is Author of an exceptional read called The Home Service Millionaire. (Tip: If you're not into reading books, get it on Audible and Tommy himself reads the book word for word. We were like the cat that ate the canary for this one guys so make sure you have a listen to the episode, subscribe to his podcast and get a hold of his book, you won't regret it. Here is a taste of what we covered…. > Can you share with our audience where and how your journey began? (3:30) > What was the motivator that got you started? (5:15) > You are a great believer of running your company with a “turn key” approach, incorporating systems and procedures, for someone just starting to look at this approach, where would you recommend they start? (9:15) > How detailed are your manuals? (12:00) > How many employees are you recruiting on a regular basis? (17:00) > How do you find and keep high calibre employees? (20:00) > You mention in your podcast that you look to the HVAC industry to explore ways to scale up and grow your business is this the case?  (22:15) > Do you still lean on your mentors for guidance? (24:00) > Being so successful in your business and having a bank full of coin, why do you continue to do this, why do you continue to help others when you could easily take your money and sit beneath a palm tree smashing Mai Tai's? (25:30) > What are your thoughts around techs trying to win jobs on being the cheapest price? (29:15) > What was the main motivator behind writing your book? (33:45) And that was just a snippet of stuff we talked about. As usual we could have spoken to Tommy for days but unfortunately time constraints.  Jump onto homeservicemillionaire.com for a ton of resources and info and don't forget to check out his Podcast, Home Service Expert.  Thanks so much to Tommy and his team for joining us on the Show!

How goes it legends?!  Welcome to Episode 23 of The Air Conditioning Podcast.  In this episode we chatted with Shane Walker from Walker Air Control, based in Adelaide, South Australia.  Shane tells us about his HVAC journey from being an apprentice as an employee with a Large Service Company to working as a Daikin Service tech and then eventually branching out on his own.  Shane kindly sat with us a bit longer than your average interview to provide as much Daikin Service tips as we could cram in to the episode.  We'll have him back again to dig a bit deeper into that side of things but hope you enjoy the episode! Here's a taste of what we covered… > Can you tell us more about Walker Air and how it came about? (3:00) > Where are you based and how far do you go to service your clients? (8:45) > Were the companies that you worked for previously on wages, or incentive based or both? (10:15) > Do you think you got given a hard time as an apprentice or was it in jest? (11.15) > Can you tell us more about your time with Daikin, were there some more frequent issues that you can recall where you can offer any tips?  (13:15) > Is there any equipment you're not really familiar with? (21:30) > Do you think that techs with Daikin experience are better suited to be working on their equipment compared with those that haven't? (22:15) > We get down and dirty with unpacking some of the more common faults! (27:30) > What was your thought process around leaving Daikin and branching out to start your own business? (39:00) > How do you generate your leads? (42:18) And seriously, that is the tip of the iceberg!  Jump on and have a listen there are plenty of gold nuggets in this episode. Thanks heaps to Shane for joining us on the Show and we look forward to speaking with him again in the future for more of the same! If you'd like to get in touch with Shane Walker and Walker Air Control, just visit www.walkeraircontrol.com.au or jump onto their facebook page here. Until the next episode kids, “It's good to see me!”  

Hey legends, Welcome to Episode 22 of The Air Conditioning Podcast! In this episode we spoke with the State Manager, Ryan Wijayasekera and Senior Sales Engineer, Jamie Davis of Temperzone Australia. We were very grateful for their time and had a great laugh with them on (and off) air!   Heres some of the bits we covered… > Can you tell us more about Temperzone and Hitachi and how they came about? (2:30) > Where is your Head Office based? (3:30) > Are you more focused on Commercial or  Residential or both? (3:45) > When did the amalgamation between Hitachi and Temperzone happen and how did it come about? (5:00) > What are the benefits you've seen since the amalgamation? (8:30) > Can you tell us a bit more about some of the larger projects you've been involved with? (9:45) > When you're looking at the project work you do in more remote areas, like the mining projects, who handles the service and warranty work? (16:45) > Both Temperzone and Hitachi do very well with your tendering and winning tenders, can you tell us what you attribute that success rate to? (22:00) > Can you tell us about Hitachi's new Wall Split range and more about the “Frost Wash” feature? (27:00) And so much more! Thanks again to Ryan and Jamie for joining us on the show today and if you'd like to get in touch with the boys, you can reach them at hitachiaircon.com or temperzone.com.   Hey guys, as mentioned in the episode, our personal business is looking to expand so if you're an experienced fridgie who is enthusiastic, passionate about the trade and have exceptional diagnostic skills and workmanship please get in touch with us, we'd love to hear from you. Please contact us at airconditioningpodcast@gmail.com You must live in Adelaide (obviously) but also owning your own van (or similar) and tools is preferable, you must be fully qualified and have relevant licences!  Cheers guys.

G'day legends and welcome to another episode of The Air Conditioning Podcast! In this episode we sat down and chewed the fat with Ryan Ardill from Ryan Ardill Air Conditioning and President of ARMA (Australian Refrigeration Mechanics Association). Since its inception in 2008, Ryan has grown his business based on honesty, service and expertise, with their main focus on Air Conditioning repairs, maintenance, servicing and installation Here's a snippet of what you can expect and we hope you enjoy the episode! > For those who are perhaps not familiar with Ryan Ardill Air  Conditioning, could you tell our listeners who you are and how your business started? (4:15) > Having worked in sales previously, do you think it has been advantageous for you to learn both sides of the industry? (8.25) > Was the decision to shift from an employee to become an employer an easy decision for you? (9:15) > How many staff do you currently have working with you and are you looking to expand? (10:30) > You mentioned team building, what sort of things are you doing help with team building? (11:30) > Describe your typical day to day. (12:15) > Do you do much in the way of marketing and if so, what methods are you using? (13:30) > You mentioned that your reach for your clients is wide, from Victor Harbour to the Barossa Valley and Gumeracha.  How do you manage any warranty issues or call backs? (17:45) > What unit manufacturer brands are you currently using and recommending? (18:30) > What's your view regarding the Certificate 2 licencing? (25:15) > Do you think we are heading in the right direction with licencing or do you think we're no better than we were previously? (26:45) > What do you think makes up a good fridgie? (29:15) > How did you initially become involved with ARMA? (34:45) And there was so much more covered! We'd like to sincerely thank Ryan for joining us on the Show and were grateful for his time. If you'd like to get in touch with Ryan Ardill, you can reach him at 1300 AIR PRO (247 776) or raac.com.au To get in touch with ARMA you can reach out to them at: Facebook or Consumer Support for Air Conditioning Australia by ARMA YouTube LinkedIn Instagram   Hey guys, as mentioned in the episode, our personal business is looking to expand so if you're an experienced fridgie who is enthusiastic, passionate about the trade and have exceptional diagnostic skills and workmanship please get in touch with us, we'd love to hear from you. Please contact us at airconditioningpodcast@gmail.com You must live in Adelaide (obviously) but also owning your own van (or similar) and tools is preferable, you must be fully qualified and have relevant licences!  Cheers guys.

G'day guys and gals! Welcome back to The Air Conditioning Podcast for another episode.  This week we were pumped to have US based company Interplay Learning join us and chatted with CEO, Doug Donovan.  Interplay Learning have helped over 80k professionals advance their skills by enabling them to choose from dozens of interactive courses, led by industry experts in VR troubleshooting. Here's a taste of some of the questions we covered…. > Tell us more about Interplay and what you guys do (4:00) > So can you talk us through how the Virtual Reality side works? (5:30) > When it comes to the training and holding of tools, are you essentially holding nothing or do you hold a physical object to replicate holding a tool? (9:00) > Do you have brand specific software to simulate the varying manufacturers? (11:00) > Can you tell us more about your team? I noticed that your Chief Technology Officer had previously worked for Pixar Animations. How has this helped your business? (13:45) > We don't seem to be seeing the skills gap like you are in the USA, can you tell us more about that and how you guys are influencing? (15:30) > Do you have any plans to, or are you already, looking to introduce Interplay Learning outside of the USA? (18:45) > With the courses you offer, are you looking to take apprentices all the way through their apprenticeship or are you more of a complimentary course? (20:45) And heaps more! It was a fascinating discussion and a brilliant concept, and particularly helpful during difficult circumstances like the present COVID-19 and social distancing scenario, where visiting a particular venue in groups is not particularly desirable!  We look forward to them rolling it out completely in Australia and were grateful to Doug for his time and explaining about the cool stuff they are doing at Interplay Learning.  (Thank you also to Ria for organising the interview!) If you'd like to check out Interplay Learning further (and we suggest you do), you can visit them at interplaylearning.com Thanks for joining us again guys, we hope you enjoy the episode and if you're enjoying what we're doing, we'd be grateful if you could give us a quick Review!

Hey all and Welcome to Episode 19 of The Air Conditioning Podcast! In this episode we were joined by another international guest! We were so very fortunate to have chatted with Marty Indursky (Founder) and David Indursky (son of Marty and President) of US based company Encon.  Established in 1968, New Jersey's premier building solutions firm ENCON is an award-winning, second-generation family business.  Marty is still working alongside David at the helm with ENCON being a successful company of over 50 years! Together, along with their team, their business has been a legacy of trust, client care, collaboration, safety and industry leadership.  Servicing Industrial and Commercial buildings, their core mission and guiding principles is to create systems that help buildings run more efficiently and more comfortably. With limited time, we tried to jam as much into the episode as possible but hope we can catch up with them again in the future for an update. Here's some of what we chatted about….. With so much history, can you tell us a bit more about ENCON and how it started? (2:30) With limited it start-up capital, how did you get the business started? (4:20) Can you share with our listeners where you're at today in terms of scale and employees? (5:00) On average, how long do your employees stay with ENCON? (6:00) How do you go about creating such a great culture at your company? (7:10) It would appear that the hiring and firing of staff is a lot more straight forward than it is here in Australia, can you unpack that a bit further? (9:30) Do you place emphasis on training? (11:27) How important are having systems in your Company? (11:50) Are you guys working with a particular CRM? (15:40) How has COVID impacted your business? (16:30) The services your company offers is vast, can you tell us more about what you offer? (23:25) And that's not even half of what we covered! We'd like to extend our sincere thanks to David and Marty for giving up their time to and joining us on the show (and to Lauren for organising the interview)! They were the nicest blokes with so much history and experience to offer. If you'd like to learn more about ENCON and their incredible company, you can visit their website at enconmech.com and we hope you enjoy the episode as much as we did bringing it to you!

Hi guys, in Episode 18 of The Air Conditioning Podcasrt, we got to chat with Editor of the Climate Control News (CCN), Sandra Rossi. CCN is Australia's only independent publication that services the Climate Control Industry and play an integral role in addressing the issues that affect the HVAC&R sector.  They provide a ton of information and the relevant tools and are another voice for our industry. We learned more about what it takes to put together a publication and the great work that the CCN team do.  Some of the topics covered include…. For those who've not had the opportunity to read the magazine, can you tell us more about it and where it started? (5:00) How did you personally become involved Sandra? (6:45) > As a journo, how deep did you need to go into technician training side to feel comfortable in what you are reporting?  (9:00) > How often is the publication released? (9:45) > Who funds the publication? (12:15) > Do you have subscribers? (14:00) > Do you have much to do with ARBS? (18:00) > How do you prioritise and decide which articles to run with> (19:30) > What do you think the biggest challenges are for this industry? (21:30) > Do you think we need a governing body for the industry? (22:30) And a whole lot more! We'd like to extend our thanks to Sandra and CCN for joining us on the Show and if you'd like to Subscribe to the Climate Control News, visit climatecontrolnews.com.au and until the next episode legends….Catcha. Hi guys, in Episode 18 of The Air Conditioning Podcasrt, we got to chat with Editor of the Climate Control News (CCN), Sandra Rossi. CCN is Australia's only independent publication that services the Climate Control Industry and play an integral role in addressing the issues that affect the HVAC&R sector.  They provide a ton of information and the relevant tools and are another voice for our industry. We learned more about what it takes to put together a publication and the great work that the CCN team do.  Some of the topics covered include…. For those who've not had the opportunity to read the magazine, can you tell us more about it and where it started? (5:00) How did you personally become involved Sandra? (6:45) As a journo, how deep did you need to go into technician training side to feel comfortable in what you are reporting?  (9:00) How often is the publication released? (9:45) Who funds the publication? (12:15) Do you have subscribers? (14:00) Do you have much to do with ARBS? (18:00) How do you prioritise and decide which articles to run with> (19:30) What do you think the biggest challenges are for this industry? (21:30) Do you think we need a governing body for the industry? (22:30) And a whole lot more! We'd like to extend our thanks to Sandra and CCN for joining us on the Show and if you'd like to Subscribe to the Climate Control News, visit climatecontrolnews.com.au and until the next episode legends….Catcha.

Howdy legends!  In Episode 17 of The Air Conditioning Podcast, we thought we would bring on a different type of guest to help us with some valuable information around Marketing and Promotion.  This is an area that not all of us are completely familiar or comfortable with, and in some cases, we just need the best bang for buck in order to bring in leads and reach out to an audience on a limited budget. We were grateful for Alex McCann of Reload Media to join us on the show to give us some gold nuggets of information that we can all use to in getting our business name out there. Although based in Brisbane (Qld), they service their clients globally. We covered a number of different options, such as Google Pay Per Click, SEO, Social Pages, direct mail outs etc and hope you enjoy the episode.  Here is a snippet of some of the topics we covered…. Who is Reload Media and how can you offer marketing assistance? (4:45) With the onset of COVID and many of us turning to Online Meetings, how has this changed the face of your business? (6:50) What differentiates your business from your competitors? (9:00) Reload Media is a multi-award winning company in your field, what would you attribute to your success? (10:30) When most business owners think of marketing, they think of the expenses and assume it can be costly. What are your comments around this view? (12:00) Reload Media has worked with some large recognisable brands, do you also work with smaller businesses or even self-employed tradies? (15:35) If someone or a business was to approach you looking for assistance, how would you kick things off? 18:00) And that's just a taste….. I'd recommend ripping out the note pad for this one coz there's a ton of takeaways… If you'd like to get in touch with Alex and the team at Reload Media, you can visit their website at reloadmedia.com.au *** BONUS ALERT *** The team at Reload Media have put together an awesome deal, exclusively for our listeners (that's you dude!), to carry out a FREE Health Check and personal audit of your business's digital marketing!  Don't miss out coz it won't be around forever, so click on the link at get onto it!  Here's the link:  TAP17

Hey guys! In this episode of the Mark Vender (Publishing and Strategic Communications) and Tony Gleeson (CEO) from AIRAH (Australian Institute of Refrigeration, Air Conditioning & Heating). We covered quite a bit of ground and here's just a snippet…. What is AIRAH all about? (4:50) What is the purpose of AIRAH? (6:50) Why doesn't the Government back AIRAH financially? (8:00) How important are members to AIRAH? (10:30) Do you think there should be a Refrigeration Licence for buying, use and the carrying out of Refrigeration work? (12:20) Do you find that your members are coming from a broad spectrum across the country or do you see smaller pockets? (16:20) What are you hearing from members and others regarding their frustrations within the industry? (18:00) Do you think that the Cert. 2 license was a good idea? (20:20) We also asked the questions from our friends on Facebook, and so much more…. Jump on and have listen and let us know you feedback! Please don't forget to give us a review on Apple Podcasts or wherever possible as this helps us with our ranking and helps us become easier to find online!  And let's face it, we want to create the awareness and be heard so please do your bit to help with our discoverability

Hi guys and girls,  Welcome to Episode 15.  In this episode we were stoked to have our first International guest on the Show, all the way from Oklahoma Texas, we Zoomed with Chris Hunter from ServiceTitan. ServiceTitan is a World leading all-in-one software designed and built specifically for Commercial & Residential HVAC&R, Plumbing, Electrical and other field based service businesses. We learned about how much awesome stuff this bad boy will bring to your business and Chris tells us that it will be coming to Australia so watch this space! Chris was such a great bloke and thoroughly enjoyed our chat with him.  Hope you enjoy the episode.  Cheers.

Hey peeps!  Welcome to Episode 14.  In this episode we zoomed with Justin from LJ Refrigeration & Air Conditioning, based at Streaky Bay but also have an office in Ceduna in SA. Justin and the team cover Residential, Commercial and Industrial Refrigeration and Air Con Installation, Repairs and Maintenance with some of their clients being the Government of SA, Foodland, Bank SA, Iluka and Betta Home Living. We covered many topics in our discussion from where and how they started out to where they are heading into the future. Hope you enjoy the episode :P      

Hey guys! Welcome to Episode 13. We had our first returning guest to The Air Conditioning Podcast and that's Phill Crawley (formerly with Advantage Air), now joined forces with a collegue (Davis Row) to kick off their own Air Conditioning Company called Smarter Air. Although established in October 2019, despite being a young company, the lads have 22 years of experience in working in the Brisbane Air Conditioning market.   Primarily, their focus is on providing quality ducted system solutions for their clients with Panasonic being one of their main unit brands.   The boys are also no strangers to technology, having both accumulated skill and knowledge from their prior IT backgrounds as well as having worked with Advantage Air. With a solid tech background, they can also offer their clients all the bells and whistles when it comes to automation.   Smarter Air not only offers their services to Brisbane, but Ipswich and the Gold Coast as well.

We've dusted of the mic and fresh out of COVID-19 isolation (and hibernation prior to that...no excuses), we're back and ready to bring you more content, more interviews and more experts to deliver their insights!  You're certainly a patient lot, I'll grant you that, but we appreciate you sticking with us! In this episode of The Air Conditioning Podcast, Matt Curnow from Distinctive Air joined us in the studio for a chat (social distancing of course!) Matt shares his journey from where he started out as a kid helping out his old man (who was a fridgy as well as his grandpa before him), to working as an apprentice, the mines and eventually for himself. We hope you enjoy the interview and thanks again for your support.

Hi guys, In this episode of The Air Conditioning Podcast we had a chat with Phill from Advantage Air about their home automation products. Established in 1990 operating out of a humble garage in Perth, Advantage Air now has offices around Australia and South Africa with its original founders and owners still working within the business today! We hope you enjoy the interview and thanks again for your support.

Hi guys, In this episode of The Air Conditioning Podcast, we sat down with Kim Limburg, CEO of ARMA (Australian Refrigeration Mechanics Association). ARMA was set up to provide a grass roots, industry-led platform on behalf of Refrigeration and air conditioning tradespeople and become a voice of change for the industry. We hope you enjoy the interview and thanks heaps for your continued support.  

Hi team, In this episode of The Air Conditioning Podcast, we were fortunate enough to speak with Communications Manager, Mr Michael O'Neill from ServiceM8. ServiceM8 is a Cloud based Communications App for small businesses that assists with their day to day needs from scheduling jobs, capturing images and information, quoting, invoicing, managing staff, recording of notes to accepting credit card payments and so much more! Michael takes us through how ServiceM8 started, some of its functions and benefits and how it can help to streamline your business. We hope you enjoy the episode and cheers for your continued support!

Hi all, In this episode of The Air Conditioning Podcast, we're joined in the studio with Rod Cumming, General Manager of Compliance and Training for the Australian Refrigeration Council, more commonly known as ARCtick. We put a post out on our Social Media pages asking for your questions to put to Rod, as well as a bunch of our own questions we had for him. Due to time restraints, unfortunately we were unable to get to all the questions we had lined up, however Rod has agreed to come back onto the show for a "Part 2" episode at a later date.  We'll keep you posted as to when that will happen. We hope you enjoy the episode and cheers for your continued support!

Hey ya'll, In this episode of The Air Conditioning Podcast, we're joined by Louis Styles, Co-Director of an Adelaide based air conditioning and refrigeration business. Louis takes us through his transition from working in a large air conditioning and refrigeration business as a Service Manager to he and his now Co-Director, Nick Widmer, to running their own business. Custom Air Solutions caters for both Residential and Commercial Air Conditioning and refrigeration. We hope you enjoy the episode and cheers for your continued support!

Hey guys and welcome to episode 6 of the Air Conditioning Podcast! In this episode we have a chat with Shane Quinn, National Sales Manager for Panasonic Australia. Shane shares with us a bit of background on Panasonic's original roots and how long they have been involved in air conditioning amongst their vast array of various quality products.  We also look at where they see themselves in this industry and where they are heading into the future. A very interesting chat and we were grateful for his time.  We hope you enjoy the episode. Thanks for listening and we appreciate your continued support!

G'day guys, welcome back to episode 5 of the Air Conditioning Podcast! Our last FAQ's sesh, we covered some questions mostly relating to residential ducted systems so....... In this episode we smash out a few more frequently asked questions that our clients often will ask such but geared towards wall split systems.  Questions such as "Will it be cheaper to run a smaller unit?", "Will it cool or heat my whole house?" and "Why is there smoke/steam coming out of my outdoor unit in Winter?". Those questions and more....No doubt there will be more FAQ episodes on future episodes.  So many questions, so little time. Thanks for listening and we appreciate your support!

Hey guys, thanks for joining us for episode 4 of the Air Conditioning Podcast! In this episode we chat with Darren Cock from Air Wholesalers, an air conditioning and refrigeration supplier to the Trade here in Adelaide, South Australia. Darren talks to us a bit about where he started out, the sort of products he offers and where his business is heading. Thanks for listening, we appreciate your support!

Hey folks, welcome back to the Air Conditioning Podcast EP03! In this episode we address some of the most frequently asked questions we get from consumers in relation to purchasing, service and maintenance. We answer real questions from "Why am I not getting any air to my Living room?" to "How often should I clean my filter" and "How often should I get my air conditioner serviced?". We could only cover as many questions as possible within the episode without scratching the surface so suspect there will be more FAQ episodes to come! Thanks for listening, we appreciate your support!

Hey guys! Welcome back to the Air Conditioning podcast for EP02! In this episode we get to chat with Justin Frost from Ductair, one of South Australia's leading air conditioning componentry and ducting suppliers. Justin talks about their various products, where they started and where they're heading.

Welcome to our inaugural episode of the Air Conditioning Podcast! You made it and we're thrilled to have you on board! In this episode (albeit a brief one), we discuss what the podcast is all about, why we did it in the first place and what you can expect from the series. Thanks again for listening!