The CIO Evolution

Antonie Falco, Zscaler CTO-in-Residence based in Australia, shares deep insights into digital transformation success. While at NSW Health, the largest healthcare system in Australia, and one of the largest in the world, Falco and his team led a zero trust architecture initiative to improve user experience and security for 180,000 users. Discover what it takes to deliver a modern digital experience in healthcare and education. IT leaders must always innovate and work together, with strong, high-level agreement and deep alignment.

Kavitha Mariappan, Zscaler EVP of customer experience and transformation and Ian Tan, chief transformation officer at SM Prime Holdings,dive into how one of the leading integrated property developers in Southeast Asia is using zero trust to address IT modernization and security challenges. Tune in to this episode to learn how:Understanding the complexity of traditional networking infrastructure allows you to appreciate the value of zero trust to eliminate it  Teaming up with your vendor on a compelling and clear proof of value with evidence Visibility into the end-user digital experience can help you to continuously improve 

In the second part of a two-episode series, Zscaler CXO Advisor Bruce Lee shares how technology can drive innovation, drawing from his experiences at global enterprises to show how cloud infrastructure and zero trust security promote business growth and competitiveness. Along the way, he drops golden advice to CXOs, such as to anticipate and prepare to be hit by innovation. So don't get too attached to any technology, he urges, even if it's the right capability today, it will likely not be tomorrow.

In this two-part episode, we welcome Zscaler CXO Advisor Bruce Lee to talk about the pivotal role of CIOs and CTOs in steering innovation, guided by the "Three Horizons" model from the book, "The Alchemy of Growth." By applying dedicated and simultaneous efforts to current operations, exploring new opportunities, and reimagining business models, you can ensure growth and longevity for your enterprise.

This episode showcases a mix of innovation highlights from the CXO Experience at Zenith Live '24 in Las Vegas last month. Listen to four Zscaler executives cover the value and technical details behind data fabric, breach prediction, application segmentation, and zero trust SIM.  

Kavitha Mariappan, Zscaler EVP of Customer Experience and Darren Beattie, Head of Information Security at Tower Insurance, investigate the cybersecurity challenges facing the Australia and New Zealand (ANZ) region. No matter where you are in the world, the conversation holds important insights, including:  • How major cyberattacks in the region are shaping policy and driving cooperation • How global cyber issues become problems at the regional and local level • The importance of champion building and reaching consensus for zero trust initiatives • The capabilities and challenges AI brings to the insurance industry

James Beeson, an advisor, board member, investor, and former Global CISO for The Cigna Group and GE Capital, joins the show to share his deep experience and insights on communicating cyber risk, collaborating with CIOs, and establishing oneself as a trusted professional. Learn why keeping the difference between what you say and what you do to a minimum is critical to integrity and effectiveness.

Recorded at RSA Conference 2024, Nat Smith, Senior Director, Product Management at Zscaler goes past the headlines to expose the technical and business value of the announcement between Zscaler and Google Chrome Enterprise and recent Zscaler acquisitions. 

State-level executive leaders draw on their transformation journeys and illuminate the path forward for a public sector with modernized cyber posture. Learn what is being done and what is still needed to achieve collaborative cybersecurity across all government levels, and an integrated stance against cyber threats, particularly those targeting critical infrastructure. Guest speakers:J.R. Sloan - StateRAMP President, Chief Information Officer, State of ArizonaMichael Toland - Chief Information Security Officer, State of OklahomaDavid Cagigal - Former State of Wisconsin CIO/CXO Advisor

Did you know Zscaler serves six of the top-10 private equity (PE) firms, along with their portfolio companies? Meanwhile, its strategic partner, Persistent Systems has co-driven security modernization projects for PE firms and their portfolio companies, delivering stellar outcomes. In this episode, two leaders in the PE space, Akshay Grover, Global PE Practice & Advisory Alliances Lead at Zscaler, and George Symons Vice President, Cloud Infrastructure and Security, Persistent Systems, explain how PE firms and their portfolio companies can reduce risks, foster a safer and more secure operating environment, and achieve better results.

Two pioneers of zero-trust security, Alex Philips (CIO of NOV) and Craig Clay (Former Lead Connectivity Architect at Shell and a Zscaler CXO Advisor), share invaluable lessons and insights about their past and present secure digital transformations.

Through the power of stories and divergent thinking, Zscaler Chief AI Officer Claudionor Coelho channels his technical knowhow to win over customers and teams. For him, virtually no idea is too complex or technical for a layperson once simplified through storytelling. In this interview, learn why Coelho hires people with viewpoints different than his to avoid blindspots, where AI and cybersecurity is headed (ready to be superhuman?), and to always remember, “customers pay your bills.”     

Regarding GenAI, tech leaders grapple with enterprise readiness, business value, risk, and talent. Shamim Mohammad, Executive Vice President, CIO, and CTO at CarMax, and Greg Simpson, a Zscaler advisor and former CTO of Synchrony Financial, recently shared their insights for securely using AI with Kavitha Mariappan, Zscaler EVP, Customer Experience & Transformation. From creativity amplification to improved customer experience, there are huge gains you can help enable as long as security and governance are front and center.

No stranger to change, Aeromexico CIO Fernando Rocha has been in the enterprise information technology driver's seat, leading digital transformation across industries. In this discussion with host Ben Fanning, gain perspectives that can help you succeed, like building teams based not on experience but on a willingness to venture into the unknown to learn and develop. A turning point for Rocha was the realization that because he was afraid to fail, he was “playing small games to win” rather than playing big games that came with more risk but had more impact.  

As CIO of a 95,000-employee global powerhouse in healthcare technology, Medtronic's Rashmi Kumar is committed to success, innovation, inclusion, and securing patient, customer, and company information. Discover a compelling career origin story and journey with incredible advice that can help you set forth a vision and build influential teams and partnerships to succeed.

As breaches go public, is an hour a year for cybersecurity enough for corporate board meetings? How should boards and CXOs collaborate in light of new SEC cyber rules? Guest Sanjit Ganguli, CTO-in-Residence at Zscaler and former Gartner analyst, sheds light on these questions and more while sharing perspectives on a new book he helped author, “Cybersecurity: Seven Steps for Boards of Directors.”  

The business need for board members to understand cyber risks has never been greater. Listen to this panel discussion featuring Andy Brown–a member of Zscaler's board of directors since October 2015 and CEO of Sand Hill East, and Sam Curry, VP & CISO in Residence at Zscaler, to learn how to effectively lead cyber risk at your organization. Topics covered include: The new expectation placed on corporate boards for cybersecurity oversight Defining cyber materiality, including financial and non-financial factors How CXOs and boards should interact What should boards know about zero trust

Drawing on recent survey results, Liz Ramey, senior director of content at Evanta, a Gartner Company, explains how CIOs are shifting their functional priorities to respond to ever-increasing demands to keep pace with the business and deliver results. Tune in to this episode to learn how technology leaders in the C-suite carry out their complex responsibilities today, such as juggling GenAI with non-tech demands and what it takes to succeed.       

Leading authorities discuss critical infrastructure, exploring broad and pressing matters, including: Ongoing approaches to cybersecurity and cyber defense and status of ‘whole of state' How the critical infrastructure industry should collaborate with the government Information sharing between private and public entities for threat intelligence, risk assessments, tabletop exercises, and incident response The progress and the gaps across city, county, and state levels to pool resources to stay ahead How to build a diverse, inclusive cyber workforce Recorded live, this engaging panel moderated by Kavitha Mariappan, Zscaler EVP, Customer Experience & Transformation at Zscaler, includes Chris DeRusha, Federal CISO & Deputy National Cyber Director, and David Cagigal, former CIO of State of Wisconsin & CXO REvolutionary.

Cyber defense has been an "infinite game" played on an uneven field, but deception can give the good guys the upper hand. Zscaler VP & CISO Sam Curry makes a compelling case for derailing even the most sophisticated hackers with unpredictable, hostile networks.  

Sanjit Ganguli, Vice President of Transformation Strategy & Field CTO at Zscaler, joins the show to discuss his coauthored authoritative zero trust monograph, the first of its kind for CXOs.

Private equity firms searching for transaction opportunities are increasingly focused on portfolio performance. Underlying any success is the cyber resiliency of internal operations, portfolio companies, and transactions. In this episode, 20-year industry veteran and private equity practice lead at Zscaler, Akshay Grover, covers how leaders in PE can preserve and create value by applying cyber risk management measures.

Exponential progress in AI is raising concerns as well as excitement. How worried should be? Zscaler VP & CISO-Americas Brad Moldenhauer joins the show to share perspectives on the top AI issues seemingly everyone is discussing today. Recorded at RSAC23, this episode explores what happens when intellectual property is placed into tools like ChatGPT; how such creative AI tools can be helpful for cyber defenders; do we need an AI policy or even an "AI czar" role; what happens if we get too dependent on these systems and more.

Nathan Howe, Zscaler VP Emerging Tech and 5G, explains what's under the hood of the integrations between CrowdStrike, Zscaler, and Intel that were announced at RSA Conference 2023 in San Francisco.   

Personalized and role-specific, a new wave of virtual assistants is poised to upend everything from dashboards and time-to-insight to app interfaces and workflows. However, with that power also comes peril, as AI-related security, bias, and trust issues spur debate. Zscaler's Sr. Vice President of New Initiatives, Raj Krishna, and Howie Xu, Vice President of AI and Machine Learning and creator of ZChat, unpack the latest in AI developments. 

How do IT leaders secure approval, ensure stakeholder buy-in, and convert skeptics into champions for zero trust transformation? Mike Murphy, Zscaler VP of global value creation, previews his upcoming talk at the Global CISO Exchange in Miami this February 16-17. Viewed through the lens of a customer case study and building on the theme of "building a secure and resilient enterprise," Murphy explores how zero trust delivers bottom-line results for organizations.

If you have ever wondered what a business value assessment (BVA) can do for your IT projects, you are in luck. Gary Symes, director of value creation at Zscaler, joins the show to walk us through how it's done, detailing the work of the Value Creation team. He covers when it makes sense to build the economic rationale for transformation projects, what is needed from a client point of view, pinpointing important value drivers, industry-level observations, and lessons learned for IT leaders based on hundreds of BVAs performed every year.

Recorded in New York City at CXO Summit Live on October 25th, this episode welcomes back Dan Shelton, field CTO at Zscaler, to dive into challenges and solutions shared by CXOs, including: - Protecting your assets when users are everywhere, and business systems reside in multiple places - Educating the business on segmentation, risk, and zero trust - Simplifying policy and access to improve the end-user experience

This year, M&A will likely fall short of a record-breaking 2021 but will finish as one of the strongest markets of the past two decades. There will be some winners, but most deals will fall short of envisioned outcomes. IT leaders and corporate strategists can discover a winning formula by harnessing the cloud and digital transformation to accelerate the tech side of integrations or divestitures. Guest Stephen Singh, Global VP, M&A/Divestiture and ITO leader Zscaler delivers the latest on the market state and what corporate boards and IT leaders need to know about zero trust.

The responsibilities of security executives are morphing in response to macro global developments. Meanwhile, growing cyber risk and complex regulations are elevating the profile of CISOs and redefining their relationship with CIOs and the rest of the organization. CXO REvolutionary, board advisor, and former bp CISO Simon Hodgkinson and VP, Global Transformation Strategy Christoph Heidler cover the implications and share guidance for cyber and IT execs.

The global economy is in new territory with high inflation, supply shocks, and a tight labor market. CIOs and technology buyers already tied up in pandemic-led disruption now have a lot more to consider in the wake of a possible recession. CXO REvolutionary and former CIO of the State of Wisconsin David Cagigal is no stranger to leading successfully through economic volatility. In this episode, he shares timely views on cybersecurity decisions in the current climate with guest host Christopher Jablonski, Director, CXO REvolutionaries and Community at Zscaler.

Host Phil Armstrong welcomes Kevin Dawson, President and CEO of ISA Cybersecurity, and Sean Cordero, CISO - Americas at Zscaler to discuss how the cat-and-mouse game of cybersecurity can lead to CIOs rushing from point to point solutions trying to lock down their organizations. They cover the fallibility of third-party risk assessments, an unwillingness of cyber-insurers to cover ransomware attacks,  market confusion surrounding the "acts of war" clauses and designation, talent acquisition, and more. 

Once you have a zero trust architecture in place, it can enable cyber security capabilities that will be commonplace in the future. In this episode, host Phil Armstrong welcomes guests Maneesh Sahu, director, OT network and security transformation, Zscaler, and Bil Harmer, operating partner, Craft Ventures, to explore the latest technologies that can help IT leaders support their digital aspirations. Learn about securing the supply chain by minimizing supplier risk and integrating third-party identities, advances and challenges in device identity, and IOT, and how to embrace DevOpsSec and the no-code and low-code development trend while staying on top of their challenges. 

On January 26th the Office of Management and Budget, Executive Office of the President, issued Memorandum M-22-09. The memorandum outlines an approach for delivering a zero trust architecture and capability for FYE 2024 with specific milestones defined for the next 30 and 60 days. In this episode, host Phil Armstrong, President & CEO of Macanthium Ventures Inc. and CXO REvolutionary welcomes the former CIO of the State of Wisconsin, David Cagigal, and Zscaler Public Sector Chief Technologist Hansang Bae to analyze the memo, including the short-term deliverables and what it will really take to succeed with a uniform cybersecurity strategy for federal agencies.  

In this tell-all episode, host Rohit Adlaka and guests Karl Hoods, chief digital and information officer at BEIS, and Christoph Heidler, VP of global transformation strategy & CIO-EMEA at Zscaler, discuss the changes afoot for CIOs to deliver growth, digitalization, and efficiency while maintaining resilience and agility. With customer and employee expectations only increasing, cyber threats multiplying, and competition growing fiercer, how do technology leaders cope with a milieu of seemingly impossible digital complexity?  Listen in for answers with insights into: Managing accelerated change across the IT landscape Driving a fantastic user experience Integrating security transformation  Aligning closer to corporate boards Attracting talent and promoting the CIO function 

Host Rohit Adlakha and guest Claudia May Del Pozo explore advancements in AI through the lens of Latin America, including regional challenges, public-private cooperation, and how women leaders and experts in humanities can partner with technologists to create more equitable outcomes.  C Minds is a women-led action tank that works in the intersection of new technologies, society, and the environment, with a strong focus in Latin America. It achieves this by designing digital policies and ethical frameworks and deploying initiatives that harness artificial intelligence (“AI”) to advance sustainable development goals. 

Guest host, Rohit Adlakha, a CXO Revolutionary and former Chief Digital & Information Officer and Global Head, Wipro HOLMES™ welcomes Zscaler pros Howie Xu, VP of ML/AI, and Ken Urquhart, Global Vice-President, 5G to explore AI, trust, and cybersecurity and the top concerns within, such as ethics, bias, and fairness. AI is poised to redefine the basis of knowledge, revealing insights and truths that go beyond the scope of human intelligence. Are we ready?  

Organizations are in a tech arms race to meet shifting customer demands, deliver on business imperatives, and avoid disruption. C-level leaders and board of directors across every industry and subsector are turning to the cloud and the secure internet to deliver on new and compelling value propositions for customers. In episode 5, Zscaler board member Andy Brown shares his perspectives on how enterprise leaders must communicate technology transformation to the board in the language of the business. The conversation is a tour de force well-suited as the season finale. Listen now for significant insights and observations about the state of business technology, including:  The hybridization of every sub-vertical in the world is––companies that had no real reason to be in the digital computing space before do now The limitations of a "lift and shift" strategy to the cloud  How companies can become more customer-centric vs. product-centric and the role of digitalization in that evolution  Why CEOs have become the leaders of the move to the digital CIOs can help the executive committee and the board think much more broadly about what the role of the company is in customer's lives Risk doesn't just apply to cyber threats, but also to the disruption of business models

Episode 4 contains an incredible set of insights, including:   The required security capabilities for modern digital enterprises and how there is no such thing as "nice-to-haves"  What has worked and not worked when it came to operationalizing the transformation journey How designing experiences that build brand credibility relies on secure transactions that are frictionless How zero trust can be applied to other parts of enterprise infrastructures and use cases beyond work-from-anywhere The best cyber leaders might be proven non-cybersecurity executives who knows the business better than anyone in security, but can still get the security job done 

The hybrid work environment is the new work environment forcing us to, among many things, rethink network infrastructure and security. In this episode of The CIO Evolution, host and CXO REvolutionary Les Ottolenghi, and Kevin Schwarz, Director of Transformation at Zscaler, challenge the very meaning of network security in a cloud-based world and explore how the industry is looking to zero trust as the solution for the new paradigm since old answers for new problems won't make the cut as we plunge into future. Listen to the conversation to learn about: Why the idea of the network as we traditionally know it has changed, rendering "network security" obsolete The traffic visibility challenge with a close look at how to handle Microsoft 365  Why user-to-app connections are the simplest, fastest, and most secure and deliver on new user expectations  The skills CXOs need in the new normal, post-covid-19 world  A "security and trust as a service" mindset  

In this episode of the CIO Evolution podcast, moderator and CIO Les Ottolenghi talks with former BMW CIO Klaus Straub and former financial industry CISO John Meakin about how digital transformation, innovation, and security require alignment between the CIO and CISO, especially when it comes to governance, compliance, and risk. Listen to the conversation to learn about: The value proposition of zero trust for CIOs and CISOs How CIOs and CISOs can collaborate to enable the business The relationship between governance, compliance, and risk management and hot it fits into the CIO/CISO relationship The role of zero trust to drive innovation The exciting disruption ahead for the auto industry

In this first episode of The CIO Evolution podcast, moderator and CIO Les Ottolenghi talks with former Great-West Life CIO Phil Armstrong and Zscaler Sr. Dir. of Transformation Strategy Dan Shelton about what Zero Trust really means and how it helps connect the dots for digital transformation at large enterprises.Listen to the conversation for insights into: What is working and not working in cybersecurity and the strategic role in plays in transformation enablement   The true meaning and purpose of zero trust and how it helps CXOs and tech leaders overcome a "perfect storm" of requirements and constraints The challenges that companies face when attempting to implement a Zero Trust architecture Starting a zero trust deployment