Podcasts about cio cto

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Best podcasts about cio cto

Latest podcast episodes about cio cto

What's Next|科技早知道
Bonus:AI 提效的理想在企业实现了吗?与 CIO 们聊聊 AI 落地的问题与挑战

What's Next|科技早知道

Play Episode Listen Later May 29, 2025 24:41


伴随着层出不穷的 AI 技术创新,如何将人工智能带来的技术变革应用到企业的日常业务中成为高管们最关心的话题。 企业里的 AI 落地却依旧走得很慢。技术更新的节奏越来越快,企业的组织结构却来不及配套。这一次,我们把视角拉回真实的管理一线:为什么企业的 AI 项目越来越像一场 「政治任务」?CEO 想看短期 ROI,CIO 却在为权限、流程和协同焦头烂额?有哪些项目,已经在医疗、法律等行业显现出实质性效果?组织结构、人才流动、工作方式正在怎样被 AI 重写? 上周,腾讯云 AI 产业应用峰会邀请到了医疗、法律、金融等领域的数十位 CIO/CTO,分享了他们对企业智能化的实践与思考。今天的节目中,主播丁教与腾讯云智能首席架构师王伟一起聊了聊他们参会过后,对 AI 落地的一些理解和洞察。 关于腾讯云 AI 产业应用峰会,欢迎点击链接 (https://sourl.cn/T6bihZ)了解。 本期人物 丁教 Diane,「声动活泼」联合创始人、「科技早知道」主播 王伟,腾讯云智能 AI 首席架构师 殷勇,选型宝创始人 冯朝晖,原万达集团信息管理部总经理 陈果,企业知识开源计划创始人 高健雄,爱康国宾技术副总裁 主要话题 [01:27] CEO 与 CIO 的张力本质:短期回报 vs 长期投入、宣传期待 vs 落地进度 [04:58] AI 落地的「长周期定律」:利润提升需 3~4 年才能显现 [10:13] 企业实践路线图:别一上来就搞大模型,基础建设先补齐 [14:19] 医疗场景中的 AI:从检出率到体检报告的组织配套变革 [18:31] 从「请假智能体」说起:流程没打通,agent 没法动 [20:02] 实习生和中台岗位要消失了吗?法律行业的变化给出线索 幕后制作 监制:Yaxian 后期:迪卡 运营:George 设计:饭团 加入声动活泼 声动活泼目前开放全职设计师、商业发展经理、商业内容策划、内容编辑实习生、早咖啡内容研究实习生、社群运营实习生等6个职位,详情点击招聘入口 (https://eg76rdcl6g.feishu.cn/docx/XO6bd12aGoI4j0xmAMoc4vS7nBh?from=from_copylink) 商务合作 声动活泼商务合作咨询 (https://sourl.cn/6vdmQT) Untitled https://media24.fireside.fm/file/fireside-uploads-2024/images/4/4931937e-0184-4c61-a658-6b03c254754d/G8JTHkTU.png 关于声动活泼 「用声音碰撞世界」,声动活泼致力于为人们提供源源不断的思考养料。 我们还有这些播客:声动早咖啡 (https://www.xiaoyuzhoufm.com/podcast/60de7c003dd577b40d5a40f3)、声东击西 (https://etw.fm/episodes)、吃喝玩乐了不起 (https://www.xiaoyuzhoufm.com/podcast/644b94c494d78eb3f7ae8640)、反潮流俱乐部 (https://www.xiaoyuzhoufm.com/podcast/5e284c37418a84a0462634a4)、泡腾 VC (https://www.xiaoyuzhoufm.com/podcast/5f445cdb9504bbdb77f092e9)、商业WHY酱 (https://www.xiaoyuzhoufm.com/podcast/61315abc73105e8f15080b8a)、跳进兔子洞 (https://therabbithole.fireside.fm/) 、不止金钱 (https://www.xiaoyuzhoufm.com/podcast/65a625966d045a7f5e0b5640) 欢迎在即刻 (https://okjk.co/Qd43ia)、微博等社交媒体上与我们互动,搜索 声动活泼 即可找到我们。 期待你给我们写邮件,邮箱地址是:ting@sheng.fm 声小音 https://files.fireside.fm/file/fireside-uploads/images/4/4931937e-0184-4c61-a658-6b03c254754d/gK0pledC.png 欢迎扫码添加声小音,在节目之外和我们保持联系。 Special Guests: 冯朝晖, 殷勇, 王伟, 陈果, and 高健雄.

The EdUp Experience
LIVE from Ellucian LIVE 2025 - with Brian Baden, Assc. CIO & CTO, Angelo State University

The EdUp Experience

Play Episode Listen Later Apr 7, 2025 25:05


It's YOUR time to #EdUpIn this episode, recorded LIVE from Ellucian LIVE 2025 in Orlando, Florida,YOUR guest is Brian Baden, Assc. CIO & CTO, Angelo State UniversityYOUR host is Dr. Chris Moloney⁠, Principal Strategic Specialist, ⁠Ellucian⁠How has technology in higher education evolved over 25 years?What strategies help prepare institutions for Banner SaaS migration?How does the Texas Connections Consortium collaborate on technology solutions?Why is focusing on relationships & customer service critical for IT leadership?What approaches help campus communities embrace AI technologies?Topics include:Collaborative approaches through the Texas Connections ConsortiumManaging organizational change for technology implementationsDemonstrating AI value through practical applications like CopilotBalancing security considerations with modernization effortsInvesting in student workers to connect IT with institutional missionListen in to #EdUpDo YOU want to accelerate YOUR professional development?Do YOU want to get exclusive early access to ad-free episodes, extended episodes, bonus episodes, original content, invites to special events, & more?Then ⁠⁠⁠⁠⁠⁠BECOME AN #EdUp PREMIUM SUBSCRIBER TODAY⁠⁠ - $19.99/month or $199.99/year (Save 17%)!Want YOUR org to cover costs? Email: EdUp@edupexperience.comThank YOU so much for tuning in. Join us on the next episode for YOUR time to EdUp!Connect with YOUR EdUp Team - ⁠⁠⁠⁠⁠⁠⁠⁠⁠Elvin Freytes⁠⁠⁠⁠⁠⁠⁠⁠⁠ & ⁠⁠⁠⁠⁠⁠⁠⁠⁠Dr. Joe Sallustio⁠⁠⁠⁠● Join YOUR EdUp community at ⁠⁠⁠⁠⁠⁠⁠⁠⁠The EdUp Experience⁠⁠⁠⁠⁠⁠⁠⁠⁠!We make education YOUR business!

CanadianSME Small Business Podcast
Tech Leadership for Small Business

CanadianSME Small Business Podcast

Play Episode Listen Later Mar 6, 2025 26:46


In this episode of the CanadianSME Small Business Podcast, hosted by Maheen, we explore the critical role of technology leadership in small business growth. Many entrepreneurs struggle with technology adoption due to limited expertise and resources, but having access to fractional CIO/CTO services can be a game-changer.We are joined by Jaikishan Prithiani (JP), Founder & CEO of Cyberlobe, who specializes in smart digital strategies, CRM integration, AI implementation, and business process optimization for small and medium-sized businesses (SMBs). With over 12 years of experience, JP provides vendor-neutral advisory services to help businesses streamline operations, adopt new technologies, and improve efficiency.Key Highlights:

Software Lifecycle Stories
Understand Business Catalyst with Lekha Bajpai – Part2

Software Lifecycle Stories

Play Episode Listen Later Dec 7, 2024 32:28


In today's episode we have Chitra in conversation with Lekha Bajpai where she shares –Tech veteran of 30 plus yearsStarted her career in Calcutta with Deep Tech across many sectors like manufacturing, commercial apps, engineering aps and supply chainInspired by her father to study engineeringFirst project on inter machine communication protocols, the excitement of innovation Working on an experiment to build a control system to ship coalShowcasing use cases to the businessSupply chain software solutions – building was easy, convincing users and allaying their fears was the big challenge to roll out the solution across 350 locations in IndiaDeveloped strong experience with ERP implementations leading to building of data warehouses, BI reporting and monitoring apps for execsExperience at Kantar with challenges in data preparation and processing, working with just CPU's, expensive cloud resourcesHelping apps scale, developing market research products to support the entire data life cycle from collection to dashboardsEncouraging POC's and learning with data techniques Approaching AI today – Bring Your Own AI to work, encourage usage, take risks and also take care of Data privacy, protection, governance & complianceData bias challenges for IndiaAdvice to young folks aspiring for a career in AI – discover different AI personas, understand business catalysts, use AI tech, drive adoption of AI, besides only aspiring to build/develop AIM.Tech BIT Messra, Greenbelt Six Sigma, Strategic IT Management (IIM Ahmedabad), Enterprise Architecture, Certified Process Professional, Certified Data ScientistWith over 30 years of technology leadership experience, Lekha has been a thought leader and mentor in driving digital transformation and process automation across end-to-end processes and analytics.As a CIO/CTO and a Strategic Leader, she has led technology strategy functions for multiple units in APAC and MENA, as a member of the Executive Committee of Kantar IMRB. Delivered technology products and solutions to global & local clients, transforming IT into a strategic business partner.Worked on cutting-edge Technology adoption and Innovation, including cloud, big data environments, data warehouses & data lakes, to drive business improvements. Expertise spans across IT Strategy development & execution, Product & Application management for large scale applications & products on mobility, e-commerce, business analytics, social text analytics, chatbots, and image analysis using AI/ML and deep learning algorithms. Has Architected enterprise platforms for analytics delivery across diverse domains – Supply chain management, Logistics, Warehousing and freight forwarding, Chemical consultancy, Civil contracting, Manufacturing, Market research, Media and digital research, Social media analytics, Digital marketing and EdTech & Job Tech.Achieved Process Excellence within multiple organization and setup measure to monitor business process and growth. Achieved IT security processes like ISO27001 across various organizations. Streamlined IT services delivery across APAC using ITIL processes, Agile methodology & CMMI framework emphasizing on service availability and performance measurement.Accreditations and Contributions:Awarded the “Innovation Leader” Award by World Innovation Congress, featured in CIO Magazine “Top 30 – Ones to watch”, CIO & Leader Magazine as “11 Most Powerful Women in Tech in India” and a few others. Case study published in CIO Decisions & Network Computing, Logistics Magazine, Dataquest, & CIO Magazine. Presented technology papers at the Market Research Society of India (MRSI) on new age Technologies and won awards on “Best Analytics product” & “Best E2E Process Automation”. Actively involved as a technology expert speaker on multiple tech forums and colleges, project guide, evaluator, mentor for data science & technology students.

The Six Five with Patrick Moorhead and Daniel Newman
CIO / CTO AI Insights Plus Show and Earnings Coverage - Six Five Webcast Infrastructure Matters

The Six Five with Patrick Moorhead and Daniel Newman

Play Episode Listen Later Dec 3, 2024 30:49


On this episode of the Six Five Webcast Infrastructure Matters, hosts Keith Townsend, Camberley Bates, and Dion Hinchcliffe discuss AI's strategic implications for CIOs and CTOs, alongside a comprehensive analysis of recent earnings reports within the tech sector. Their discussion covers: The strategic importance of AI implementation for CIOs and CTOs. A detailed breakdown of the latest earnings reports from leading tech companies. Predictions for future technology trends based on current earnings. Insight into how businesses can leverage AI for competitive advantage. Challenges and opportunities presented by AI in the current tech landscape.  

Software Lifecycle Stories
Bring Your Own AI to Work with Lekha Bajpai - Part1

Software Lifecycle Stories

Play Episode Listen Later Nov 30, 2024 28:16


In today's episode we have Chitra in conversation with Lekha Bajpai where she shares -Tech veteran of 30 plus yearsStarted her career in Calcutta with Deep Tech across many sectors like manufacturing, commercial apps, engineering aps and supply chainInspired by her father to study engineeringFirst project on inter machine communication protocols, the excitement of innovation Working on an experiment to build a control system to ship coalShowcasing use cases to the businessSupply chain software solutions - building was easy, convincing users and allaying their fears was the big challenge to roll out the solution across 350 locations in IndiaDeveloped strong experience with ERP implementations leading to building of data warehouses, BI reporting and monitoring apps for execsExperience at Kantar with challenges in data preparation and processing, working with just CPU's, expensive cloud resourcesHelping apps scale, developing market research products to support the entire data life cycle from collection to dashboardsEncouraging POC's and learning with data techniques Approaching AI today - Bring Your Own AI to work, encourage usage, take risks and also take care of Data privacy, protection, governance & complianceData bias challenges for IndiaAdvice to young folks aspiring for a career in AI - discover different AI personas, understand business catalysts, use AI tech, drive adoption of AI, besides only aspiring to build/develop AIM.Tech BIT Messra, Greenbelt Six Sigma, Strategic IT Management (IIM Ahmedabad), Enterprise Architecture, Certified Process Professional, Certified Data ScientistWith over 30 years of technology leadership experience, Lekha has been a thought leader and mentor in driving digital transformation and process automation across end-to-end processes and analytics.As a CIO/CTO and a Strategic Leader, she has led technology strategy functions for multiple units in APAC and MENA, as a member of the Executive Committee of Kantar IMRB. Delivered technology products and solutions to global & local clients, transforming IT into a strategic business partner.Worked on cutting-edge Technology adoption and Innovation, including cloud, big data environments, data warehouses & data lakes, to drive business improvements. Expertise spans across IT Strategy development & execution, Product & Application management for large scale applications & products on mobility, e-commerce, business analytics, social text analytics, chatbots, and image analysis using AI/ML and deep learning algorithms. Has Architected enterprise platforms for analytics delivery across diverse domains - Supply chain management, Logistics, Warehousing and freight forwarding, Chemical consultancy, Civil contracting, Manufacturing, Market research, Media and digital research, Social media analytics, Digital marketing and EdTech & Job Tech.Achieved Process Excellence within multiple organization and setup measure to monitor business process and growth. Achieved IT security processes like ISO27001 across various organizations. Streamlined IT services delivery across APAC using ITIL processes, Agile methodology & CMMI framework emphasizing on service availability and performance measurement.Accreditations and Contributions:Awarded the “Innovation Leader” Award by World Innovation Congress, featured in CIO Magazine “Top 30 - Ones to watch”, CIO & Leader Magazine as “11 Most Powerful Women in Tech in India” and a few others. Case study published in CIO Decisions & Network Computing, Logistics Magazine, Dataquest, & CIO Magazine. Presented technology papers at the Market Research Society of India (MRSI) on new age Technologies and won awards on “Best Analytics product” & “Best E2E Process Automation”. Actively involved as a technology expert speaker on multiple tech forums and colleges, project guide, evaluator, mentor for data science & technology students.

Fail Faster
#474 - How CIO/CTO's think

Fail Faster

Play Episode Listen Later Sep 10, 2024 38:25


In this episode of Fail Faster, we welcome Paul Lewis, Chief Technology Officer at Pythian. As CTO, Paul Lewis drives Pythian's technology strategy, helping customers leverage and scale their data and cloud assets to deliver valuable business outcomes throughout their digital transformation journey. In addition, Paul steers technical innovations that continue to expand partner relationships. As a 30+ year global CTO and technology executive, Paul is well-known in the industry for his impassioned technology evangelism, client executive advocacy, and technological and business strategy, particularly as it relates to digital transformation and operational IT strategy.

The CIO Evolution
Three innovation horizons to help you grow, with Bruce Lee, former CIO/CTO

The CIO Evolution

Play Episode Listen Later Aug 19, 2024 24:20


In this two-part episode, we welcome Zscaler CXO Advisor Bruce Lee to talk about the pivotal role of CIOs and CTOs in steering innovation, guided by the "Three Horizons" model from the book, "The Alchemy of Growth." By applying dedicated and simultaneous efforts to current operations, exploring new opportunities, and reimagining business models, you can ensure growth and longevity for your enterprise.

GovCon DIFFERENT
Culture Changer - Sujey Edward

GovCon DIFFERENT

Play Episode Listen Later May 21, 2024 51:55 Transcription Available


“Change the culture” - a commonly offered cure for agency modernization challenges. But how can a CIO/CTO actually do it? Sujey Edward, CTO IBM Federal, busts through the bureaucracy providing concrete examples that drive change.

Engage For Success - Employee Engagement
Radio Show #540 The Importance Of Psychological Safety To High Performance

Engage For Success - Employee Engagement

Play Episode Listen Later May 15, 2024 28:36


Special Guests: Tom Geraghty: Founder and CEO of Iterum Ltd Tom Geraghty is a recognised authority in creating safer, high-performing, and more inclusive workplaces, and Founder and CEO of Iterum Ltd, a company dedicated to fostering safety cultures and psychological safety. Tom's interdisciplinary background in ecological research and technology positions him uniquely in this field: beginning his career as an Experimentalist at Jealott's Hill for Syngenta, he transitioned to technology, occupying CIO/CTO roles across various sectors, from innovative tech startups to established global finance firms. Tom is now an award-winning Psychological Safety consultant and researcher for multinational corporations, healthcare organisations, academia, government, and more. His mission is to make the world of work a safer, higher performing, more inclusive and equitable place. Outside of work, Tom spends as much time as possible outdoors, mountain biking, hiking and travelling, and is a father to a wonderful young daughter. Join us as we discuss the importance of psychological safety. Host: Andy Goram

Engage For Success - Employee Engagement
Radio Show #540: The Importance of Psychological Safety to High Performance

Engage For Success - Employee Engagement

Play Episode Listen Later May 13, 2024 29:00


Special Guests: Tom Geraghty: Founder and CEO of Iterum Ltd Tom Geraghty is a recognised authority in creating safer, high-performing, and more inclusive workplaces, and Founder and CEO of Iterum Ltd, a company dedicated to fostering safety cultures and psychological safety. Tom's interdisciplinary background in ecological research and technology positions him uniquely in this field: beginning his career as an Experimentalist at Jealott's Hill for Syngenta, he transitioned to technology, occupying CIO/CTO roles across various sectors, from innovative tech startups to established global finance firms. Tom is now an award-winning Psychological Safety consultant and researcher for multinational corporations, healthcare organisations, academia, government, and more. His mission is to make the world of work a safer, higher performing, more inclusive and equitable place. Outside of work, Tom spends as much time as possible outdoors, mountain biking, hiking and travelling, and is a father to a wonderful young daughter. Join us as we discuss the importance of psychological safety. Host: Andy Goram

Cyber Pro Podcast
CPP 306 | Pete Gibson | Fractional CIO / CTO / Technology Executive

Cyber Pro Podcast

Play Episode Listen Later Apr 10, 2024 10:44


Pete Gibson discusses his experience in IT and cybersecurity. The conversation covers the evolving cybersecurity landscape, the relationship between CISOs and CIOs, and the importance of leadership in cybersecurity. Gibson emphasizes the need for CISOs to be approachable and focus on education across the entire organization. He also highlights the growing role of analytics and AI in cybersecurity.   Connect with Pete: https://www.linkedin.com/in/gibsonpete/ Visit Datlytics: https://datlytics.com/   Visit Shortarms website: https://www.shortarmsolutions.com/    You can follow us at: Linked In: https://www.linkedin.com/company/shortarmsolutions  YouTube: https://www.youtube.com/@shortarmsolutions   Twitter/X: https://twitter.com/ShortArmSAS

Cyber Pro Podcast
CPP 306 | Pete Gibson | Fractional CIO / CTO / Technology Executive

Cyber Pro Podcast

Play Episode Listen Later Apr 10, 2024 10:44


Pete Gibson discusses his experience in IT and cybersecurity. The conversation covers the evolving cybersecurity landscape, the relationship between CISOs and CIOs, and the importance of leadership in cybersecurity. Gibson emphasizes the need for CISOs to be approachable and focus on education across the entire organization. He also highlights the growing role of analytics and AI in cybersecurity.   Connect with Pete: https://www.linkedin.com/in/gibsonpete/ Visit Datlytics: https://datlytics.com/   Visit Shortarms website: https://www.shortarmsolutions.com/    You can follow us at: Linked In: https://www.linkedin.com/company/shortarmsolutions  YouTube: https://www.youtube.com/@shortarmsolutions   Twitter/X: https://twitter.com/ShortArmSAS

Healthcare IT Today Interviews
Envision Radiology Setting a Fast Pace for Interoperability with DataFirst

Healthcare IT Today Interviews

Play Episode Listen Later Feb 29, 2024 13:21


Envision Radiology wanted more control over how healthcare information was shared so they could focus on delivering outstanding patient experience and outcomes. With DataFirst's Silverback platform and close partnership, they achieved their goal. At the 2023 Annual RSNA Conference (RSNA23), Healthcare IT Today arranged for an exclusive interview with Beau Jones, President & CEO at DataFirst and Jeff Emery, CIO/CTO at Envision Radiology to learn more about their deep collaboration. Learn more about Envision Radiology at: https://www.envrad.com/ Learn more about DataFirst at: https://www.datafirst.com/ Find more great health IT content at https://www.healthcareittoday.com/

CTO Confessions Brought to you by IT Labs
Episode 150: Crafting the Future: From Military Precision to Tech Vision With Alessio Garofalo

CTO Confessions Brought to you by IT Labs

Play Episode Listen Later Oct 4, 2023 20:36


In this enlightening episode of CTO Confessions, Alessio Garofalo, the CIO/CTO of Oxagon at NEOM, delves deep into his multifaceted journey from the NATO military fields to the forefront of tech innovation. Drawing from his rich experiences in defense, tech giants like Amazon, and his entrepreneurial ventures, Alessio shares invaluable insights on leadership, adaptability, and the rapid evolution of technology. Key takeaways from the podcast are: - Hands-On Leadership - Delving one level deeper and understanding the intricacies of tasks can foster better decision-making and team understanding. - Focus on What Matters - In the whirlwind of innovation and tasks, prioritizing core objectives and reducing dependencies can lead to more impactful results. - Complementary Team Dynamics - Instead of seeking like-minded individuals, finding team members with diverse skills and perspectives can lead to a more holistic and effective team. Our Guest: Alessio Garofalo LinkedIn: https://www.linkedin.com/in/alessiogarofalo1985/ Website: https://www.neom.com/en-us/regions/oxagon Intro and background music: Craig MacArthur - Power Shutoff (www.youtube.com/watch?v=x74iB_jtauw)

CXOInsights by CXOCIETY
PodChats for FutureCIO: Time for cyber resilience as a security posture

CXOInsights by CXOCIETY

Play Episode Listen Later Sep 2, 2023 23:36


Backup and disaster recovery solutions came into the market in 1978. At the time, however, the primary concerns were driven by power outages. In some parts of Asia, this remains true today. The Morris worm that hit 10% of internet-connected computers in a span of 24 hours, may have ushered the strategy of wiping systems to get rid of malware – a practice that is still done these days as a last resort.Today, with more businesses relying on cloud services to conduct business, it is not surprising that the cloud backup market, alone, is expected to grow from US$4.57 billion in 2023 to US$13.85 billion by 2028, growing at a CAGR of 24.84%. The primary driver for adopting cloud backup across businesses is the need for agility and flexibility in the face of accelerating innovation and disruptions from competitors due to the increase in cloud adoption.With so much depending on the cloud, we ask Abhilash Purushothaman, vice president & general manager (Asia) at Rubrik to give us an update on backup strategies for the digital-native economy.1.       In the digital economy, how important is backup and recovery? 2.       Given what you just highlighted about innovations in storage and speed, do you think the cloud has made backup obsolete?a.       Note: Organisations want resilience over recovery.3.       How do you apply cyber resilience when organisations are adopting hybrid cloud strategies? a.       What major trends do you see shaping up in the cloud backup marketplace? 4.       There are a variety of hybrid cloud backup solutions in the market. There is always a potential for this availability of different approaches to create confusion and in some cases even gaps in an organisation's ability to protect its data.a.       Do you think it is better for organisations to limit the selection of solutions to a few? (2 pillars/teams: run the business, grow the business)b.       If yes, how does the CIO/CTO decide what criteria to narrow the window of available offerings?5.       What is the best way to optimise backup where the IT strategy revolves around a hybrid cloud?6.       Given Rubrik's experience in backup and recovery events, what trends can we expect in the years to come?

CXOInsights by CXOCIETY
PodChats for FutureCIO: Considerations for digital infrastructure

CXOInsights by CXOCIETY

Play Episode Listen Later Sep 2, 2023 20:00


 The digitalisation of operations and the increasing use of streaming and internet usage drive demand for data and boost the data centre market with positive long-term growth opportunities.According to CBRE, the strong demand (for data centre capacity) is yielding record-low vacancy rates and the worldwide shortage of available supply is leading to price increases for data centre capacity. A Clifford Chance report predicts the data centre industry growth will be tempered by higher costs, slowing economies in many parts of the world, new capacity challenges and increased regulation due to sustainability concerns about energy and water consumption.CBRE posits this will spur innovations in data centre design and technology as operators aim to deliver the capacity that meets the increased power density requirements of high-performance computing.Joining us today on PodChats for CIO is Daniel Pointon, Group Chief Technology Officer for ST Telemedia Global Data Centres (STT GDC) to give us an update on data centre trends as viewed from the perspective of a data centre operator.1.       To help frame our discussion and provide context to your responses, please describe the business of ST Telemedia Global Data Centres.2.       Reports from analysts and consultants suggest that 2023 onwards will continue to see more organisations going into the cloud. At the same time, we are also hearing of an exodus back to on-premises (owned) data centres for some. Either direction is good news for builders and operators of data centres, would you agree? 3.       For data centre operators, what do you see are mid to long-term opportunities and challenges?4.       You are the chief technology officer for STT GDC. When it comes to the business of data centre operators, what is the function of the CTO? How does this overlap with that of the CIO?5.       In recent years, there has been a renewed interest in data sovereignty. How does the requirement in some sectors for data to stay in-country, impact some of the value propositions of the cloud like economies of scale, the ability to access your data from anywhere, and perhaps not having to worry where it is physically stored?6.       For organisations looking at either owning/operating their own data centre or co-locating, what are key considerations that the heads of technology (CIO/CTO) and finance (CFO) need to bear in mind?a.       When does ROI come into the picture when deciding between building your own data centre or hooking up with a co-lo company like STT GDC?7.       Just out of curiosity, what is the expectation of the life of a data centre these days? 8.       From the perspective of a company looking to co-locate its compute needs, what would be a prudent approach to ensure a cost-effective, scalable and sustainable critical infrastructure?  

Today in Health IT
Today: 9 Actions a CIO/CTO can take with Generative AI

Today in Health IT

Play Episode Listen Later Jul 13, 2023 14:27 Transcription Available


Great article, check it out. https://www.mckinsey.com/capabilities/mckinsey-digital/our-insights/technologys-generational-moment-with-generative-ai-a-cio-and-cto-guide

Astro Awani
Ibrahim Sani's Notepad: The Inevitable Cloud Migration in Banking

Astro Awani

Play Episode Listen Later Jun 14, 2023 27:19


Ibrahim Sani's Notepad: The Inevitable Cloud Migration in Banking The changing market landscape makes cloud migration imperative for banks to ensure scalability and meet evolving consumer needs. Collaboration between CFO and CIO/CTO is crucial to align investment strategies and successfully transition to the cloud. Full discussion with Group Managing Director of Silverlake Axis, Andrew Tan. #NotepadWithIbrahimSani

CXOInsights by CXOCIETY
PodChats for FutureCIO: Excelling in customer experience measurement

CXOInsights by CXOCIETY

Play Episode Listen Later May 21, 2023 24:40


History tells us that the ideals of customer experience can be traced to the development of market research as a method of improving advertising in the 1920s. The practice spread to other sectors following World War II the boom of consumerism.So nearly a hundred years has passed with much experience and an abundance of technology, we must ask: have we achieved the pinnacle of customer experience best practices? In this PodChats for FutureCIO, we are joined by Ms Maxie Schmidt, vice president and principal analyst with Forrester, to shed light on Customer experience measurement – what is it and how to excel in it.1.                   Let's start with a baseline: What is customer experience (then and now)?2.                   What has brought about this loss of connection to the customer? Does it have to do with our greater reliance on technology? 3.                   Among the CMOs we speak to, the term customer experience framework has now become part of the vocabulary. What is a customer experience framework?a.       Where does this framework fit in a customer experience transformation effort?4.                   So start with a vision, and build a framework from there, to guide your customer experience strategy.  You wrote in a blog that low measurement maturity is a challenge for customer experience leaders. Why do you think so?5.                   For many marketers we speak to net promoter score seems to be the tool to use when it comes to measuring customer experience. Is this true? 6.                   On the topic of CX measurement:a.       How does an organisation which metrics should form part of their measurement toolsets?b.       In your experience, do best-in-class marketing organisations have these tools and practices as part of their customer experience strategy?c.       On average, where do most organisations struggle when it comes to executing customer measurement strategies and achieving desired customer experience strategies?d.       How does an organisation know what best practices fit their organisation's business model?7.                   How would the customer experience leader sell the idea of customer experience transformation to the C-suite and board?8.                   For an organisation serious about customer experience measurement, what is the bare minimum that needs to be addressed? 9.                Understanding that customer experience is the realm of the CMO, what can the CIO/CTO and IT team do to help support/realise the goals of customer experience?10.               According to Forrester Research, does this cool connection between marketing, the customer experience team and IT, is it prevalent?11.               What needs to happen to make this cool connection a reality in existing organisations? 12.               What is your advice for the different heads that work together to achieve the desired customer experience?  

Behind the C
Episode 33 – Von der Luftwaffe zum CIO, CTO und CEO im Tech-Bereich – mit trivago CTO Jaroslav Bláha

Behind the C

Play Episode Listen Later Apr 27, 2023 46:15


Jaroslav Bláha ist CTO/CIO bei trivago. In dieser Episode spricht Franz Kubbillum mit Jaroslav Bláha über dessen Laufbahn und Leben vom Migrantenkind mit harter körperlicher Arbeit bis hin zum Top-Manager. Bláha war unter anderem Chief System Architect bei der NATO und Global Program Manager für Logistiksysteme bei DB Schenker. Neben seinen Top-Manager-Positionen in der Industrie berichtet Jaroslav Bláha auch über die Gründung seines Start-ups CellmatiQ, das sich zum Ziel setzte, die KI-basierte Bildanalyse im Gesundheitswesen voranzutreiben. Zudem teilt er seine Erfahrungen bei der Entwicklung des ersten deutschen autonomen Fahrzeugs im Jahr 1987 und seiner ersten KI 10 Jahre später. Ein wichtiger Grundsatz von Jaroslav Bláha ist: "Wer etwas möchte, oder einen Wunsch hat, sollte das immer aussprechen." Themen - NATO - Führung lernen - C-Level Management - Innovationen vorantreiben - Unternehmensgründung Über Atreus – A Heidrick & Struggles Company Atreus garantiert die perfekte Interim-Ressource (m/w/d) für Missionen, die nur eine einzige Option erlauben: nachhaltigen Erfolg! Unser globales Netzwerk aus erfahrenen Managern auf Zeit zählt weltweit zu den besten. In engem Schulterschluss mit den Atreus Direktoren setzen unsere Interim Manager vor Ort Kräfte frei, die Ihr Unternehmen zukunftssicher auf das nächste Level katapultieren. ▶️ Besuchen Sie unsere Website: https://www.atreus.de/ ▶️ Interim Management: https://www.atreus.de/kompetenzen/service/interim-management/ ▶️ Für Interim Manager: https://www.atreus.de/interim-manager/ ▶️ LinkedIn-Profil von Jaroslav Bláha: https://www.linkedin.com/in/jaroslav-blaha/ ▶️ Profil von Franz Kubbillum: https://www.atreus.de/team/franz-kubbillum/ ▶️ Behind the C auf Instagram: https://www.instagram.com/behindthecpodcast/

The Tech Trek
Building A Cloud Security Team

The Tech Trek

Play Episode Listen Later Mar 30, 2023 25:17


Jonathan Villa, Practice Director of Cloud Security at GuidePoint, meets with host Amir Bormand in this episode of The Tech Trek. Jonathan shares his insights on how organizations can build effective Cloud security teams and adapt to a changing environment. Highlights 2:29 - How to upskill your Security team for the Cloud. 7:46 - Best practices for integrating Cloud security. 11:21 - Which skills best equip you for Cloud Security? 14:02 - Working with Cloud Security for the first time. 19:21 - How do you start learning and training for Cloud Security? About Our Guest: For more than twenty-two years Jonathan (“JV”) has served as a hands-on leader in various roles throughout information technology and cyber security. JV has been responsible for the growth and leadership of a national cloud security practice and worked side-by-side with his team to deliver services across various verticals. JV has served as an advisor to startups providing CIO/CTO services and consulted with enterprise-level CIO, CTO, and CISO leaders. Guest's Social Media: https://www.linkedin.com/in/jonathanvilla/ Thank you so much for checking out this episode of The Tech Trek, and we would appreciate it if you would take a minute to rate and review us on your favorite podcast player. Want to learn more about us? Head over at https://www.elevano.com Have questions or want to cover specific topics with our future guests? Please message me at  https://www.linkedin.com/in/amirbormand (Amir Bormand)

Realcomm - CRE Technology, Automation and Innovation
Realcomm Live: Protecting Buildings from Cyber Threats – A Discussion with Real Estate Cyber Consortium Leaders

Realcomm - CRE Technology, Automation and Innovation

Play Episode Listen Later Feb 24, 2023 36:13


This week we welcome the members of the Real Estate Cyber Consortium (RECC) and Advisory Council co-chairs for this year's CRE Cybersecurity Forum: Greg Fitzpatrick, Business Development, IoT & Integration, Cochrane Supply and Executive Director of RECC; Jim Whalen, SVP, CIO/CTO, BXP; and Sean Nealon, SVP, Global Head, Cyber & Information Security, Brookfield. They discuss cybersecurity best practices for the built environment and address the most high-impact cyber threats and OT ransomware attacks building owners and operators face today.

Tomorrow's Tech Today
What's Normal Now?!' 2023 Tech, Network & Application Trends for CIO, CTO and CISO with Tony Webb, Vice President of EMEA & APAC at A10 Networks

Tomorrow's Tech Today

Play Episode Listen Later Jan 25, 2023 67:03


CIOs, CTOs and CISOs today are concerned about three key themes: how will they help drive growth and revenue; how will they ensure the best customer (and employee) experience and how will they drive further operational efficiencies. In this special feature, we explore ‘what's normal now!' This is a deep dive across all things technology change, drawing on new enterprise research by A10 Networks which highlights the opportunities, concerns, and priority imperatives of application and network professionals right around the world. We also explore 2023 trends across technology investment and adoption including the latest developments, expectations and behaviours in Cyber Security, Artificial Intelligence, Machine Learning, Blockchain, Multi Cloud Infrastructure, Skills and applying technology as a Force for Good. And to do exactly this we are in excellent company, joined by Tony Webb, Vice President of EMEA and APAC at A10 Networks. Thank You and Contact Details!And we would love your thoughts on the show too - thanks for listening! Sally, Tony and the #TTT TeamAnd please join us on Twitter to continue the conversation! @techradiotttToday's guest on LinkedInhttp://www.linkedin.com/in/anthonyewebbAnd our host Prof. Sally Eaves on Twitter @sallyeavesAnd LinkedIn http://www.linkedin.com/in/sally-eaves

Interviews: Tech and Business
CIO / CTO Investment Strategy for 2023

Interviews: Tech and Business

Play Episode Listen Later Jan 19, 2023 42:48


#cio #digitaltransformation Technology investment strategy and innovation planning are particularly challenging during this period of economic change.In this interview, the Global CIO and CTO of the Solutions & Services Group of Lenovo, Arthur Hu, shares strategies for successful technology investment planning in 2023.He will discuss how he aligns technology investments with business goals, evaluates potential investments, and navigates the ever-changing business landscape. As a CIO and CTO, he has a unique perspective on the role of technology in driving growth and innovation. With his guidance, you'll gain valuable insights and strategies for your own technology investment planning in the coming year.The conversation covers these topics:-- Navigating uncertainty: CIO investment strategy for 2023-- What are the criteria for technology investment decisions in 2023?-- Include technology adoption and change management in investment planning-- Technology debt has a negative impact on business agility-- How to plan technology budgets during times of economic uncertainty-- How does Lenovo align business and technology investments?-- How can CIOs create a culture of business growth?-- The new CIO mindset of growth and business value-- Data sovereignty, privacy, and international compliance-- How to balance short-term results with long-term technology investments?-- Metrics and KPIs for measuring technology investment planning-- The best CIOs innovate to create value-- CIO and CTO investment planning compared-- Advice for CIOs: “Be the person of yes”Subscribe to CXOTalk: https://www.cxotalk.com/subscribeRead the full transcript: https://www.cxotalk.com/episode/cio-cto-investment-strategy-2023Arthur Hu is Senior Vice President and Chief Information Officer for Lenovo as well as the Chief Technology Officer of the Solutions & Services Group (SSG).As Lenovo's Global CIO, Mr. Hu leads the enterprise-wide IT organization that is driving the technology-enabled transformation of Lenovo. Under his direction, Lenovo's IT team has emerged as a strategic partner to the business groups, focusing on innovation, business value, and customer experience.Earlier this year, Mr. Hu was appointed to the additional position of Chief Technology Officer for the Solutions and Services Group (SSG). In this role, he leads the Research and Development organization within SSG, responsible for developing innovative solutions to bring to customers worldwide.Since joining Lenovo in 2009, Mr. Hu has held several executive and operational leadership roles in the company and is a member of the Lenovo Executive Committee.

Janet Namaste: The Podcast
Principles for Living an Extraordinary Life with Rhonda Vetere

Janet Namaste: The Podcast

Play Episode Listen Later Jan 13, 2023 74:55


Rhonda Vetere is a seasoned C-Suite technology executive and icon who has worked across industries in global technology. A change agent for digital transformation, she has led the way for growth with more than 23 mergers and acquisitions at companies.   A passionate leader in technology across industries, Rhonda has worked in global executive positions at Estée Lauder Companies, AIG, HP Enterprise Services, Barclays / Lehman, Bank One / JPMorgan Chase, CompuServe, UUNET, MCI, and Worldcom. She has lived and worked internationally—in New York, Hong Kong, Singapore, London, Mumbai, and across India—and has managed teams of more than 20,000 people.   As an industry expert and influencer, Vetere has been a keynote speaker and panelist at many conferences and events, including the World Economic Forum in Davos, WIT (Women in Technology) Connect, Microsoft Global CIO Summit, Dell EMC World, and the United States Vice Presidential Candidate Debate. Rhonda has been recognized for her leadership and influence, notably with a 2017 Stevie Award for Excellence in Transforming Business and as a multi-year Top 100 CIO/CTO executive leader in STEM by STEMconnector.   Grit & Grind is Vetere's second book—she is also the co-author of an HP special edition book, Enterprise Service Management for Dummies.   An avid sports fan and real-world corporate athlete, Rhonda stays focused and sharp by competing in marathons and triathlons on a regular basis—over 70 events thus far, including triathlons, half-marathons, marathons, and IRONMAN 70.3 mile triathlons. She recently ran 55 miles in the Serengeti as part of a girls and women's empowerment fundraiser: the first women-only run of its kind.   Rhonda's wisdom, integrity, loyalty, and beauty exudes in all that she does.  She radiates pure graciousness and grit.  Her ability to listen to her soul's voice without any distraction exemplifies her focus, discipline, and honor as she leads with the perfect blend of heart, mind, and assertive action.  She sees the invisible and hears the unheard.  She is loyal and nothing stops her as she fearlessly takes actionable steps where no one would even think of ever going,  From devoted friendships + family, to creating schools and building enterprises globally she lives her life true to her word.  She has helped thousands of  souls around the world to awaken their strengths + gifts while offering reputable resources and creative mindful solutions.     I am so blessed to call this amazing woman my friend.   Enjoy this show and may it inspire you to step out in this world and take a courageous leap into doing what you always dreamt to do!     CONNECT WITH RHONDA Website: https://www.rhondavetere.com/  IG @rhondamvetere   CONNECT WITH JANET: *Register for the Annual Vision Quest- January 15th access until Dec 31 2023! bit.ly/VQ2023 JOIN THE SOUL STAR MEMBERSHIP: https://www.janetnamaste.com/soulstar  (use code JNPOD for 10% off) IG - https://www.instagram.com/janet.namaste/  + https://www.instagram.com/rawrealtalks_/  YouTube - https://www.youtube.com/JanetNamaste Support the show: https://www.etsy.com/shop/TheNamasteLoveShoppe

Digital Transformation & Leadership with Danny Levy
How to deal with digital distruption w/ Neal Cross (the worlds most disruptive CIO/CTO)

Digital Transformation & Leadership with Danny Levy

Play Episode Listen Later Oct 10, 2022 43:55


In this episode of Digital Transformation & Leadership Danny Levy talks to Neal Cross a globally recognised corporate, social and Fintech entrepreneur with a long track record across blue-chip technology, finance and data companies. He is currently co-founder and non-exec chairman of PictureWealth, one of the world's fastest growing wealth fintech companies and serves on the advisory board of Razer Fintech. Prior to this, Cross was the Chief Innovation Officer at DBS Bank, where in his tenure he drove their transformation into a global innovation powerhouse culminating in achieving the world's best Digital Bank 2016 and 2018 and worlds best bank 3 times across 2018 and 2019. He has personally been awarded the world's most disruptive CIO/CTO globally from judges Sir Richard Branson and Apple co-founder Steve Wozniak and is a regular winner of best innovation lab and innovation leader awards. In this episode Neal shares what is driving digital disruption in the finance industry, what it takes to become a disruptor yourself, and the lessons Neal has learned and how to apply these to transform your own organisation. To get in touch with Neal contact him on LinkedIn - https://www.linkedin.com/in/nealx/ Or visit his website - https://www.neal.asia/ For more information on PictureWealth and the work they do visit - https://picturewealth.com/ Are you getting every episode of Digital Transformation & Leadership in your favourite podcast player? You can find us Apple Podcasts and Spotify to subscribe. --- Send in a voice message: https://anchor.fm/danny-levy/message

The Crackin' Backs Podcast
Always push your goals! With Global CIO/CTO/Extreme Athlete, Rhonda Vetere

The Crackin' Backs Podcast

Play Episode Play 30 sec Highlight Listen Later Aug 15, 2022 54:31


Recognized as one of the Most Powerful Women in Technology and a two-time author, Rhonda Vetere is an active leader — whether she's spearheading corporate initiatives around the world, competing in another IRONMAN 70.3 mile triathlon, or mentoring students & athletes globally in STEM through sports. Recently she competed in the RAAM with the goal of raising money, awareness, and support for mental health among Veterans and first responders for  Guardian Revival.  Please help us, help them to help others.Hear her story, be inspired, and laugh as we go down the road with Rhonda Vetere.

Mind Tech
#10 Conhecendo Gigantes - Com Fernanda Toscano, CIO/CTO da Veloe

Mind Tech

Play Episode Listen Later Jun 21, 2022 20:32


Neste novo episódio, de número 10, do Conhecendo Gigantes trouxemos a CIO/CTO da Veloe, Fernanda Toscano, uma empresa de meios de pagamentos voltada para a área de mobilidade. Entenda, de forma divertida e leve como Fernanda trocou a paixão de infância pelo Centro Cirúrgico para atuar, de forma curiosa e apaixonada, na área de Tecnologia. Conheça ainda quais são as inovações presentes em uma empresa que busca descomplicar os meios de pagamentos de pedágios, estacionamentos, centros comerciais, entre outros. E ainda, quais são os principais desafios e preocupações dos líderes que desejam, genuinamente, fomentar e empoderar um mindset corporativo ágil, não só nas áreas de Tecnologia, mas em todas as frentes do negócio. Assista agora ao bate-papo da nossa arena de gigantes!

Modern CTO with Joel Beasley
Language Interpretation in Critical Situations with Brian Singer, CIO/CTO of Propio

Modern CTO with Joel Beasley

Play Episode Listen Later Jun 1, 2022 37:39


Today we're talking to Brian Singer, CIO/CTO at Propio; and we discuss the importance of having language translation and interpretation services readily available in healthcare and legal environments, how Propio offers on-demand interpreters in hundreds of languages, and how better collaboration and more transparency will empower your employees. All of this right here, right now, on the Modern CTO Podcast!  Learn more about Propio at https://propio-ls.com

BREAK/FIX the Gran Touring Motorsports Podcast
Pit Stop: What class are you in? (Patreon Special Re-release)

BREAK/FIX the Gran Touring Motorsports Podcast

Play Episode Listen Later Apr 12, 2022 26:08


Get behind the scenes on the original EMRA episode, when we dig deep and discuss the challenges and changes to the Time Trials classing system, the legendary EMRA Enduro, and much more!  Special thanks to Cory Canzone (Chairman and CI) along with Jon Katz the (CIO/CTO) from EMRA for having this open debate and clarifying a lot of questions surrounding the difficulties of properly classing vehicles for competition.  This is a Patreon Special re-release if you'd like to get access to more content like this without having to wait, be sure to like, subscribe and support us on Patreon.

Deloitte Deutschland
Episode #12: Strategieentwicklung gehört in die Crowd mit Dr. Anke Sax (CIO/CTO KGAL München)

Deloitte Deutschland

Play Episode Listen Later Apr 5, 2022 30:22


In dieser Folge spricht Marie-Therese Reinhard mit Dr. Anke Sax, CIO und CTO bei KGAL in München. Frau Sax teilt im Gespräch ihre Tipps und Tricks zur erfolgreichen Strategieentwicklung und macht deutlich, wie wichtig es ist die Mitarbeiter*innen bei der Strategieentwicklung einzubeziehen. Darüber hinaus sprechen wir über den Unterschied zwischen Digitalisierung und digitaler Transformation und wie man die Skepsis gegenüber diesen Themen abbauen kann.

CXOInsights by CXOCIETY
PodChats for FutureIoT: Redefining insurance with IoT

CXOInsights by CXOCIETY

Play Episode Listen Later Apr 1, 2022 17:08


Insurance is a competitive landscape, more so these days as regulation evolve, customers become demanding and picky with what products they need and how much they are willing to pay for. The entry of insurtech has also opened new avenues for insurers to market products, in some cases, create totally new offerings in new locations, not possible with the conventional model for marketing insurance.IoT-enabled insurance involves the utilization of drones, machine learning (ML), telematics, robotic process automation, wearables, artificial intelligence (AI) and augmented reality (AR) solutions to provide improved and effective insurance services. The IoT insurance offer services, such as immediate risk management, claim management and reduction of operational costs of the organization during claim settlement. It is widely used across various industries, such as banking, financial services and insurance (BFSI), automotive, transportation, healthcare and construction.In today's PodChats for FutureIoT, we are joined by Andrew Yeoman, CEO of Concirrus, to give us a better understanding of how insurers are using IoT to reimagine insurance.1.       How has the insurance industry in Asia evolved in the last five years?2.       It can be argued that IoT is still relatively new as applied in insurance. Can you cite one or two recent innovations around the use of IoT in insurance?3.       What is the value proposition of IoT in the provision of insurance products and services?4.       There are two aspects of IoT that need to be addressed in insurance: risk management and the other is around data privacy and protection.a.       How are insurers using IoT to better manage their risks? (insight into behavioural analysis)b.       In your observation, is the understanding of IoT technology, sufficiently mature around data privacy and protection?5.       How important is having a clear business model to benefit from IoT data? And how can businesses adopt such a model?a.       What skills, expertise, the experience must an insurer have access to benefit from the use of IoT?b.       When looking to tap IoT, what questions should leadership ask their CIO/CTO to ensure they are in the right direction and frame of mind? 5.       What does Concirrus bring to the table?

Bitch Slap  ...The Accelerated Path to Peace!
If you ever have an opportunity to watch Russell Brunson do his offer stack live, DO IT! Just be wary. You might buy something…

Bitch Slap ...The Accelerated Path to Peace!

Play Episode Listen Later Feb 9, 2022 18:16


This episode could be called “Praying for a good episode!”  I feel like the last few episodes I have been a rambling mess.  Been off the rails.  And had a completely congested nose!  Omg!  I was asked to be a back question asker'er on the Russell Brunson and Alison Prince ECOMM Smackdown!  More specifically I was asked to be on the VIP Room Hot Seat as a reserve.  “Mischa would you be on the hot seat?  Just in case?  I know you'll ask a great question that will be relevant!  Now this is quite a change from my previous life…  Boy have I got a story for you!  Where I was the last person you wanted on the call because I couldn't hold my tongue!  Now I'm being asked to jump on the Ecomm versus expert Smackdown to ask intelligent questions to do what I'm good at.  And to be able to watch the technical workings of this Virtual Event, the hot seat, etc as a sale tool was awesome. Administrative: (See episode transcript below)WATCH this episode here: Table Rush Talk Show.Check out the Tools For A Good Life Summit here: Virtually and FOR FREE https://bit.ly/ToolsForAGoodLifeSummitStart podcasting!  These are the best mobile mic's for IOS and Android phones.  You can literally take them anywhere on the fly.Get the Shure MV88 mobile mic for IOS,  https://amzn.to/3z2NrIJGet the Shure MV88+ for  mobile mic for Android  https://amzn.to/3ly8SNjSee more resources at https://belove.media/resourcesEmail me: contact@belove.mediaFor social Media:      https://www.instagram.com/mrmischaz/https://www.facebook.com/MischaZvegintzovSubscribe and share to help spread the love for a better world!As an Amazon Associate I earn from qualifying purchases.Transcript: Mischa Zvegintzov The title of this episode could be gold could be called paying for the perfect episode, praying for a good episode. I just feel like the last 234 Absolutely the last four episodes that I have recorded. I have just been a rambling mess been off the rails forgotten what I've been talking about been been congested in the nose. I honestly don't know if those episodes have even been published. But nonetheless, here I am trying again. And what I'm going to talk about today, I'm going to I'm going to do a good job, people. I'm going to do a good job. I'm going to stick to the point what I'm going to talk about today is I woke up the other morning. Gosh, this is horrible. Okay, I was asked to be onMischa Zvegintzov this is going to be about a little bit of a success. Holy mackerel. So the other morning, I woke up still in some work. And and I checked my I was actually up pretty early and just made some coffee. It was probably 7:20am I done a little bit of meditation. I done my spiritual reading the Course in Miracles. Love the Course in Miracles. Where is it? Not? It's over there. But it was about 715 720. I checked my phone and my coach Vince. Coach Vince, what's up? Coach Vance had texted me "Hey, what are you doing right now? Are you available?" And so I responded back? Yes, indeed. I am available. And and I said, What's up? What do you need?Mischa Zvegintzov And so he said, he said, Oh my gosh, he didn't say oh my gosh, I just remembered the rest of the story. My brain, the neurons. The neurons finally released Holy mackerel. It's only taken me four episodes of Brad of blathering, I think to have the neurons start firing again. Oh my gosh, to have the neurons start firing again. Okay, here we go. This episode is ready to take form ready to take to take flight ready to take shape. All right, I was asked to be a backup q&a person on the EECOM verse, expert battle, the EECOM verse expert battle where you know Russell Brunson and Alison Prince they put on this three, four or five day it's not really a challenge, but it's Gosh, what my brain is so fried. What do you call them a like a live online? A virtual gathering that dammit my brain. Okay, I looked it up online. It was the ecom versus expert Smackdown. It was a live virtual event, an actual live virtual event. There's live virtual events that are live recordings, which I've done, which are amazing. God bless I love them. They're super fun, super valuable. This one was indeed live. Everybody was speaking live. But it was too...Mischa Zvegintzov Unbelievable. I look it up online and all the informations gone on it because it's past. Alright, I'm back. Try three. I found it the the Econ versus expert Smackdown. Just give us two short days and we'll show you how to create multiple streams of income using both physical and digital products. Sorry, this event is sold out get on the waitlist to hear more about our next virtual conference. Alison prance Russell bronze Brunson. So they did today. Whereas it virtual conference, it was live. They had a VIP room. And on this VIP room, they they were having hot seats. So the hot seats that's what it was. I was asked to be on the reserve Hot Seat person because I'm good at the hot seats in the two comma club X, the coaching group that I'm in, which is part of Russell Brunson and Click Funnels high end coaching group. We do hot seats which are awesome and Amazing, you can bring your question to the coaches.Mischa Zvegintzov You can be on a hot seat, they pull you out of the crowd, and then you go deep on what is your question? And it's awesome. And I've got to be on a hot seat with Russell before. So within the coaching, all the sudden, they're like me, she got a question on the hot seat. I said, Yes, I do. Anyway, so this live event, they were having hot seats, they were concerned that people would be that everybody was involved, all the participants that paid participants that had an opportunity to be on the hot seat that they would they would not understand how it worked. And so So or maybe the engagement wouldn't be good. So they wanted to have a backup person or two that could could come on the hot seat and ask a relevant question. And I'm fully in the middle of all this stuff that the the experts space, all in on what Allison and Russell are teaching and offering and and so Vince in the morning said, Hey, man, we want you would you be willing to be on the hot seat? Just in case like, I know, you'll ask a great question that'll be relevant. And I know you're working on something. So be ready. And I was like, Absolutely, I would be honored to.Mischa Zvegintzov So check that out. I want to fast forward 20 years ago when I worked for Bill Stopford. This is when I was in the tech industry. So I worked in the tech industry and I was selling data colocation, which is basically Rackspace and server farms. So this was in 1999. Year two thousand.com booms and full swing just about to crash. It's teetering on the brink. And yeah, man, so I'm selling. I'm working for I worked for one company for three months, get stock options. I'm at the time, what I thought was a lot of money was like $250,000 stock options. I'm rich, big dog!. completely broke, then all of a sudden, I have $250,000 worth of stock options. company went bankrupt a month later, stock options are worthless, because I didn't make the best investing period. I got a raise to go to another. Another company. And this is as the meltdown is happening.Mischa Zvegintzov And I'm working for Bill Stopford. This is but this was what Bill Stopford told me. My last name is Zvegintzov for anybody who doesn't know. And he goes Misha, you got to come up with a better name, a better tagline. He's like, you know me. My name is Bill and Bill Stopford. So, when I introduce myself to somebody I can say hey, my last name stop for stop Ford like, stop Chevy. But stop forward. You got to come up with something like that. God bless you, Bill. I never really did a very good job of that. But Bill, I'm working for Bill. He's my boss. There's a big corporate gathering teleconference at the time. 20 years ago, all the CEOs, all the big sales people, all the VIPs all the I O people were on their CIO CTO, you know, CIO, Chief Information Officer, Chief Technology Officer, Chief Executive Officer, the VPs of this, the VPs of that.Mischa Zvegintzov And Bill says, Misha, I really want you to be on this teleconference. I really want you to be on there. But I'm scared to have you on there because I know you're gonna you just you won't be able to hold your tongue. Someone's gonna they're gonna you won't be able to keep your opinion to yourself, but I really want you to be on there it's going to be very valuable it will be good for you. You know, it'll be good for your career, whatever. But I don't think I can bring your accent I think you can hold your tongue. sec You got nothing to worry about Bill. You got nothing to worry about. He goes okay, so he brings me on there we make it to the whole teleconference. Guess what, at the very end, any final questions or comments? Misha raises his hand away? Yes, I do. Bill's face turns white.Mischa Zvegintzov And I just I start asking some really hard questions like, like, wait a minute, what you're talking about leaders of the company has holes. So I started asking some hard questions. And Bill did not want me to do it. And I couldn't hold my tongue and I did it anyway. And he was pissed and company went bankrupt. And I think I got I don't know if I got laid off or, or if I, or if the company shut down first doesn't matter. Fast forward to a couple of days ago 20 years later, 21 years later. Now I'm being asked to jump on the econ versus expert Smackdown to ask intelligent questions to do what I'm good at. What, how about that? Is that not amazing? So, I would just tell anybody that's listening to this that is not of my advanced age, knowledge and wisdom. And you're new to the whole career adventure, keep at it one day at a time, take your bumps and bruises. Your bike gets? I don't know, I don't know. There you go. That that I just wow, was a very exciting moment. For me. Another super cool benefit of that whole thing was, I really are we had on this episode, I might have to do a part two, I might have to do an econ versus experts. SmackDown, part two. Now that I'm back on my stream of conscious it started flowing was really cool to be on the day, it was really cool to be involved in the VIP. And to watch it from a step back. And to watch the process. So I'm going to talk about the process in another episode. Or maybe I won't, I don't know. But it was really cool. I'll just finish it out here. Yeah, I'll just finished out here.Mischa Zvegintzov So you know, usually when I'm involved in something like that, I'm swept up in the emotion of it, the inspiration of it, the salesmanship of it, I'm learning, I'm being inspired, and then I'll buy at the end, right. But this time to be on it from a little bit of to be able to step back and watch the technical workings of it. I took some notes. So I just wanted to talk about that. So it was very cool to be able to, to watch the process. And basically it's like Russell's perfect webinar, Google Russell's perfect webinar. And if you can watch him doing his 90 minute presentation on selling, you know, he sells different things at different points. But to watch that process be condensed, or that framework be used in the q&a? Right, he did a q&a different than the hot seat, but doing the q&a. Right. So doing the q&a, and, and vetting the questions in a way that is selling along the lines of the perfect webinar or his frameworks. Right, the the secrets, the social proof the vehicle you know? It's very cool.Mischa Zvegintzov And then I and then to see how the the hotseat was structured actually the same sort of a way right there pulling the questions from the hot seat from the audience to build an arc right to build that arc the secret 123 arc the Go Go get.com Secrets of tiding back that I have it up over there I should have it in my link. I think I'm an affiliate for.com secrets but I haven't got my act together to have the links in the in the show notes by now. Oh, I will say this subscribe subscribe right there. The subscribe should be right there click Subscribe would you but it was very cool to see to see all the bits and pieces of the smackdown to see the sales structure of it the marketing structure of it the the the way that the q&a was designed to talk about the vehicle the new vehicle, the internal false beliefs externals false beliefs and then and then the social proof super cool super powerful.  I hope it's ok that I talked about that but that's what's happening in these conferences Don't delude yourself any conference you go to. That's what's happening. They're building you up they're getting you excited there but there's these other things that are going on because now that I'm really in this space I'm really in this one to many selling space. when I got to see Russell do is offer stack a couple times truncated and little different ways super fun. It's so fun to watch Russell Brunson do his offer stack live. I mean, if you ever have an opportunity to watch Russell do his offer stack live do it. Be wary though you will probably buy. Lord knows I did a couple times. But it's really interesting to watch, like these multi day events where, you know, day one, like watch how people do it. Day one is like, inspiring you or giving you the hope. Right? It's like, full, you know, the hope and then day two is execution. And Day Three is this or, you know, there's usually an arc to it to to create belief in you. And so then you buy and hopefully have success. Anyway, I've rambled on enough. Thank you for listening. See you next episode. Subscribe, give me a thumbs up Cheerio.

CXOInsights by CXOCIETY
PodChats for FutureCIO: The business case for open hybrid cloud

CXOInsights by CXOCIETY

Play Episode Listen Later Jan 29, 2022 16:26


As enterprises face increasing urgency to execute on digital initiatives, Gartner predicts that for 2022, cloud will be the centrepiece of new digital experiences. Successful IT leaders will pursue cloud-native platforms and practices to build and transform application portfolios in support of digital competitiveness. Milind Govekar, distinguished vice president at Gartner, said there is no business strategy without a cloud strategy, and that a “cloud-first” policy for onboarding of new workloads will be the norm.In this PodChats for FutureCIO, we look at Open Hybrid Cloud which utilizes a mix of on-premises and third-party cloud computing infrastructure for business operations. It is an IT strategy to leverage the benefits of public and private cloud at the same time.Josep Garcia, Vice President & GM, Asian Growth & Emerging Markets (GEMs) at Red Hat Asia-Pacific joins us on PodChats for FutureCIO to shed light on what Open Hybrid Cloud means to CIOs as a strategy.1.       What does an “open” in hybrid cloud strategy mean? Any difference from how hybrid clouds today are being designed, implemented, and managed?2.       How do I determine if an open hybrid cloud is essential for my business model?3.       What do I give up (or will eventually give up) in my current infrastructure architecture if I want to embrace an open hybrid cloud strategy?4.       For the non-IT executives in a business, what questions should they ask the CIO/CTO as it relates to the viability of an open hybrid cloud strategy?5.       For the CIO/CTO considering an open hybrid cloud strategy, what should they be asking their technology providers/partners?6.       Given that technology cycles continue to evolve, how do I mitigate the risks of (a) interoperability; (b) compatibility; (c) security if I am considering an open hybrid cloud strategy?7.       What is your advice for CIOs/CTOs and business leadership as regards their IT architecture strategy for 2022 and beyond?8.       What does Red Hat do in the open hybrid cloud space?

The Interim Leader
Transformation and Change: A discussion with Melanie Steele, Tony Martin and Jason Craker

The Interim Leader

Play Episode Listen Later Jan 27, 2022 18:05


Terry Noble, Principal and Head of the Odgers Interim Energy & Utilities practice, is joined by three guests to discuss the challenges of change and transformation across a variety of sectors. Melanie Steel is a Transformation Practitioner with a career in people change, Tony Martin is a sector agnostic Transformation Director focusing on large scale business optimisation programmes and Jason Craker is a CIO/CTO who has driven transformation in the Automotive industry.

Super Lead
SuperLead Podcast Episode 97 with May Govender – Deputy Chief Information Officer at Old Mutual on bouncing back from a career mistake and digital transformation

Super Lead

Play Episode Listen Later Jan 24, 2022 33:01


On this podcast Maanda Tshifularo (SuperLead CEO) interviewed May Govender who is the Deputy Chief Information Officer at Old Mutual. May holds an MBA from Henley Business School and has over 20 years' experience within the IT field which spanning across Banking, Telecommunications, Public and Retail Sector. May has recently has been nominated for the CIO/CTO […]

Business Games
"It's Not the Place You Can Charge Into With Answers…"

Business Games

Play Episode Listen Later Nov 16, 2021 47:04


"…Only the Place You Can Charge Into With Listening"—Dawie Olivier on dealing with crises, creating emotional safety, and fostering curiosity & creativity in a large corporate. Also: full contact leadership, progressive learning mindset, reading widely, and journaling. When we talk about experimentation with Dawie Olivier—an experienced leader, CIO/CTO, and an advisory board member to several tech firms—we end up talking about biases and how to deal with them, emotional safety, curiosity… and not at all technology. Find out why one set of these concepts is much, much more important than the other. Last Episode, I did a deep dive into electronic decision markets and how they can help setting up experiments in your company. Next Episode, we dive deeper into one theme from this week's interview. Note: this is the contents of the full episode available on https://www.business-games.ai/about/#/portal (Business Games Premium). Public feed contains an abridged version. Subscribe by clicking here: https://www.business-games.ai/about/#/portal (Business Games Premium) ContentsIntroduction [00:00] On Tragedies and Response [02:47] On Corporate Might and Listening Before Acting [08:35] On Strategic Effects of Crisis Response [12:57] On Corporate Experimentation, Disruption, Fear, Anxiety, Risk, and Progressive Discovery On Corporate Experimentation and Anxiety [15:00] On Progressive Learning and Experimentation as Core Function of Business, Not an Add-On [16:58] On the Value of Progressive Discovery in Overcoming Fear and Biases, and in Creating Fast Learning [18:52] On Fear of Not Being in Control, and Making Bets in Ever-Changing Contexts [20:19] On Problems to Be Solved and How They Relate to the Progressive Learning Mindset [22:22] On History of Vulnerability in Leadership [27:33] On Discomfort, Safety, and Creativity [30:07] On Unlocking Curiosity and Its Role in Progressive Learning [32:19] On KPI Versus Useful Measurement and Measures [40:16] On Making Collective Decisions Around Senior Leadership Teams and Boards [46:21] On Experimentation from the Senior Leadership and Board Tables [51:10] The Homework: Read Widely and Do Journaling [54:55] Rapid-fire Questions and Concepts [57:23] Leadership BS [57:42] Map Is Not the Terrain [59:08] Gemba Technique [1:00:19] Own Work of Dawie as It Relates to Corporate Transformation and Improvement, Leadership, and Board Advisory Work [1:03:37] Links to Dawie's WorkLinkedIn: https://www.linkedin.com/in/dawieo/ (https://www.linkedin.com/in/dawieo/) Subscribe to PremiumSubscribe by clicking here: https://www.business-games.ai/about/#/portal (Business Games Premium)

Smart Cherrys Thoughts
Chatting with CIO/CTO/CDO | CEO/Board Advisor |Independent Director | QTE - Wayne Sadin, NACD.DC

Smart Cherrys Thoughts

Play Episode Listen Later Nov 13, 2021 74:34


Wayne Sadin said about his work and his experience, he is in IT since 40+ Years, He Answered my questions, He Is Brilliant, His Knowledge Is Amazing, I Think He Can Answer Any Question That Is Connected with Technology. --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app

This Week in Health IT
A CIO/CTO Conversation on Development, Information Blocking and Call Centers

This Week in Health IT

Play Episode Listen Later Oct 15, 2021 39:53


October 15, 2021: Charles Boicey, CTO for Clearsense talks call centers, development, data science and information blocking with Bill. We need call centers to support so many parts of our conversation with the patient but they are not optimal. What is possible? What are the best practices? Where do development projects go off the rails? How do you manage outsource development partners? And where do we start with app development? How are we going to manage the information blocking rule? Is there any way to ensure our patients that the PHAs that connect to our EHR and request data on their behalf are safe?Key Points:NLP - Natural Language Processing and NLU - Natural Language Understanding [00:06:15] It's really important that you future-proof your assets [00:11:15] Development projects go off the rails initially when whatever we've conceived isn't in alignment with the board [00:18:38] What does low-code no-code look like? [00:23:16] Too much black boxing is going to hurt healthcare [00:34:25] Clearsense

BREAK/FIX the Gran Touring Motorsports Podcast
Eastern Motor Racing Association (EMRA)

BREAK/FIX the Gran Touring Motorsports Podcast

Play Episode Listen Later Oct 5, 2021 68:23


A little over 50 years ago, a few local car clubs joined together with the vision of building a better place to race in the Northeast. Since then, Eastern Motor Racing Association, better known as EMRA,  has grown to become one of the premier sanctioning bodies on the East Coast. EMRA's wheel to wheel racing series is designed to deliver close, competitive racing for cars of all makes and models.  And their goal is to provide top competition without sacrificing any of the enjoyment – EMRA members race hard and always have FUN! With us tonight is Cory Canzone (Chairman and CI) along with Jon Katz the (CIO/CTO) to tell us all about the new and improved EMRA! Be sure to check out the follow-on PITSTOP mini-sode on our Patreon!

e-Estonia podcast: The Art of Digitalisation
The Art of Digitalisation: S1 E7 -Siim Sikkut, Government CIO: “Estonia is open for all govtech innovators!”

e-Estonia podcast: The Art of Digitalisation

Play Episode Listen Later Sep 6, 2021 28:28


In the seventh episode of our podcast series, “The Art of Digitalisation” our host Florian Marcus gets the Estonian CIO, Siim Sikkut, before his mic. You will hear why the governmental CIO/CTO meetings resemble AA meetings, the situation with innovation in Estonia when the country will have governmental virtual assistants at work, and the new initiative called Digital Testbed Framework. 

IT Visionaries
Security Series Roundtable - Beth Anne Bygum/Anthony McMahon

IT Visionaries

Play Episode Listen Later Jul 15, 2021 42:51


Security is big business, but has the role of securing networks and employees bloated to the point that businesses cannot properly protect themselves? Or is the speed of business moving too fast to care? On a roundtable episode with Beth-Anne Bygum, CISO at Acxiom and Anthony McMahon, CIO/CTO and Principle Consultant for Target State Consultants, the two discussed a host of topics, including if technology was moving too quickly for security measures to matter.“We have to move at the speed of the business anymore because the ability to access, purchase, integrate, buy, share, is extremely fluid,” Bygum said. “It means one, we have to constantly press ourselves to be more efficient. Two, we have to constantly ask ourselves: is our defense fabric, the set of tools we use, even keeping pace with the tools my development teams are using?” On this episode of IT Visionaries, our security series continues as Beth-Anne and Anthony take a look at why implementing proper security hygiene practices remains crucial to ensure better overall security. The two also touch on why security officials are having to constantly defend against attackers at the code level and why that problem can be solved by architects designing with security in mind. Enjoy.Main TakeawaysPracticing Good (Security) Hygiene: Until application developers start designing with security in mind, a best practice is to consistently be measuring the health and cleanliness of your current security measures. There are some downsides, like oversecuring and unwanted steps in some processes, but it remains the one of the only ways to properly protect a company and its employees.Feeling the Pressure: With the pace of business moving more quickly than ever, vendors are first to roll out new apps and services without thinking about security. This means that security teams are not able to provide proper risk assessments on these services prior to their installation and that leaves people at risk.Privacy by Design: The only way to avoid employees and businesses from feeling “oversecure” is for vendors to begin designing their applications with security in mind from the beginning and not as an afterthought.IT Visionaries is brought to you by the Salesforce Platform - the #1 cloud platform for digital transformation of every experience. Build connected experiences, empower every employee, and deliver continuous innovation - with the customer at the center of everything you do. Learn more at salesforce.com/platform

ITSPmagazine | Technology. Cybersecurity. Society
Bridging Digital To Physical | A Conversation With Luther Miller | Tech Done Different With Ted Harrington

ITSPmagazine | Technology. Cybersecurity. Society

Play Episode Listen Later Jun 29, 2021 30:31


Luther Miller is the CIO & CTO of a custom action figure company (seriously, you can turn yourself into a figurine!). He helps us examine how to bridge the divide between digital and physical in order to create seamless customer experiences.You'll learn:why different problems require different approaches depending on different levels of maturityhow to measure when you need to level up your approach to a given engineering challengewhat it means to think of a problem in terms of "book ends"why it is important to create experiences, both in digital and physical formshow to overcome resource constraintswhat to do about non-functional requirements and when to deal with themwhy the hardest decision in a given day is deciding what not to do GuestLuther MillerOn Linkedin

Tech Done Different
Bridging Digital To Physical | A Conversation With Luther Miller | Tech Done Different With Ted Harrington

Tech Done Different

Play Episode Listen Later Jun 29, 2021 30:31


Luther Miller is the CIO & CTO of a custom action figure company (seriously, you can turn yourself into a figurine!). He helps us examine how to bridge the divide between digital and physical in order to create seamless customer experiences.You'll learn:why different problems require different approaches depending on different levels of maturityhow to measure when you need to level up your approach to a given engineering challengewhat it means to think of a problem in terms of "book ends"why it is important to create experiences, both in digital and physical formshow to overcome resource constraintswhat to do about non-functional requirements and when to deal with themwhy the hardest decision in a given day is deciding what not to do GuestLuther MillerOn Linkedin

ShandeeLand
The Future of Hospitality is Technology

ShandeeLand

Play Episode Listen Later May 20, 2021 32:54


We welcome Pete Gibson, CIO/CTO for Johnny Rockets and Friendly’s Restaurant, to ShandeeLand for this week’s episode.  Pete is responsible for all aspects of their technology program and IT organization.  He sits down with Shandee and discusses why technology is a major enablement of a restaurant and how technology is improving hospitality.  Interestingly, Pete had an integral part in developing Naval defense and intelligence systems.  Pete likes to work with “think on your feet people” and chats about his interview process and his go-to question and what he looks for in the answer.  Pete also shares his favorite part of leading an organization of people.

C-Sweet Talks
Introducing C-Sweet™ Talks: Insider Stories From Executive Women

C-Sweet Talks

Play Episode Listen Later May 7, 2021 4:08


Your hosts, Beth Hilbing and Dianne Gubin,  discuss the mission of the professional organization they founded for executive women- C-Sweet™. C-Sweet™ is an invitation for women to build their own career ladder, instead of just climbing it. C-Sweet™ Talks takes you into the most interesting businesses and industries today through candid conversations with influential players who want to see women succeed at the executive level, offering tips and advice for how they can!C-Sweet™ members include female CEO, CFO, COO, CIO / CTO, CMO, President, Vice President and Director level a, as well as Founders across industries. Executives in finance include Venture Capital, Private Equity, Institutional Investment, Investment Banking, Family Offices, Hedge Funds, and more.

Let’s Talk Cloud Networking - Unscripted
EP10 - "Secret behind AWS Success and how Aviatrix helps" - with special guest and AWS cloud networking expert James Devine

Let’s Talk Cloud Networking - Unscripted

Play Episode Listen Later Apr 24, 2021 29:56


James Devine is AWS Networking expert who recently joined Aviatrix as Principal Solutions Architect. In EP10, we got together with James to get his views on reasons behind AWS wild success. We also talked about how Aviatrix cloud networking platform makes Customer's AWS experience more impactful, secure and enterprise grade. There is also some thought provoking discussions on why world needs "modern CIO/CTO's " to drive innovation strategy of the future and how VMware VMCoAWS type strategy may help provide a "DRaaS to cloud" as a starting point for many enterprises who are not ready to jump to cloud or want a intermediate solution for workloads not yet in cloud. --- Send in a voice message: https://anchor.fm/netjoints/message

Let’s Talk Cloud Networking - Unscripted
EP10 - "Secret behind AWS Success and how Aviatrix helps" - with special guest and AWS cloud networking expert James Devine

Let’s Talk Cloud Networking - Unscripted

Play Episode Listen Later Apr 24, 2021 29:56


James Devine is AWS Networking expert who recently joined Aviatrix as Principal Solutions Architect. In EP10, we got together with James to get his views on reasons behind AWS wild success. We also talked about how Aviatrix cloud networking platform makes Customer's AWS experience more impactful, secure and enterprise grade. There is also some thought provoking discussions on why world needs "modern CIO/CTO's " to drive innovation strategy of the future and how VMware VMCoAWS type strategy may help provide a "DRaaS to cloud" as a starting point for many enterprises who are not ready to jump to cloud or want a intermediate solution for workloads not yet in cloud. --- Send in a voice message: https://anchor.fm/netjoints/message

The Digital Executive
Tech Entrepreneur Embraces New Tech to Add Value and Allows Scaling with Business Growth with CIO-CTO Brian Conneen | Ep 262

The Digital Executive

Play Episode Listen Later Apr 13, 2021 12:00


Best Egg's CIO and CTO, Brian Conneen, joins Coruzant Technologies for the Digital Executive podcast. He shares how his company has really embraced the technology, especially the cloud so they can meet their business goals and needs at scale.

One Zero One
2: S3 #2 – Fin Goulding, Chief Technology Officer at Flow Academy

One Zero One

Play Episode Listen Later Jan 13, 2021 23:18


Series 3 of the One Zero One podcast continues our journey of exploring what tech leaders around the UK have been doing to manage and drive digital change and positive progress throughout a global pandemic.  Sooraj Shah, a technology-focused journalist (the BBC, The Independent, The Guardian, Business Insider & more) speaks to Fin Goulding, CTO at Flow Academy in this episode to discuss all things Agile, DevOps and Digital Transformation – particularly in the context of the ‘digital-first’ remote-working environment organisations are operating in currently due to COVID-19. Year-on-year Fin Goulding has been listed as a Global Top 100 CIO/CTO and has extensive digital and agile expertise as a hands-on transformation practitioner. Today as the CTO at Flow Academy, Fin works with companies in any sector who need help either starting or repairing their transformation (be that business/digital or agile) and gets them back on track.  A co-author of multiple books including “Flow: A Handbook for Change-Makers, Mavericks, Innovation Activists and Leaders – Simplifying Digital Transformation” and “12 Steps to Flow: The New Framework for Business Agility” – Fin is an active member of ‘The Agile Business Community’ and shares his deep level of expertise and insights with the One Zero One listeners throughout this episode. Tune into Fin Goulding’s episode to learn more about where Agile is today (twenty years on from the Agile Manifesto), what organisations are adopting Agile for and how organisations are seeking help from Agile practices during the global pandemic with the sudden roll-out of remote working.

The LTL Show
The LTL Show - Steve Homan - CTO of Metapack

The LTL Show

Play Episode Listen Later Nov 25, 2020 26:13


The LTL Show - Episode 1 Steve Homan - CTO of MetapackFor the first episode we'll be joined by Steve Homan, CTO of Metapack, he will be discussing his approaches to management, what industries he sees are ripe for innovation and his specific journey to getting to the CTO level. Steve is an influential, driven and entrepreneurial CIO / CTO with a strong digital focus and successful background in B2B, media, leisure, consultancy, utilities, publishing, commercial & corporate sectors. A fast paced change agent who has completed the transformation of the technology of consumer offerings of two global brands. Commercially-aware and business-led, with broad IT experience having worked for world-class organisations including Daily Mail Group, Fitness First and PA Consulting.

Engati CX
Think globally, operate locally - Carl Chinoy on Engati CX

Engati CX

Play Episode Listen Later Nov 8, 2020 32:40


https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot + live chat  platform. https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg Blog link: https://engati.com/blog | Subscribe now. Check out CX Community page - https://www.engati.com/cx-community And CX Content page - https://www.engati.com/cx-content Carl Chinoy, CIO/CTO, Global Technology Executive and Expert in Transformation and Digital Technologies, talks about about planning and implementing a 5-year organization transformation strategy and importance of flexibility in the organisation Follow us on Facebook: http://s.engati.com/157 LinkedIn: http://s.engati.com/158 Twitter: http://s.engati.com/156 Instagram: https://www.instagram.com/getengati/ https://www.engati.com/live-chat-features #EngatiCX #digitaltransformation #organisations

Win Win - An Entrepreneurial Community
068 - When and How to Hire an Interim Executive - Interview with Damon Neth

Win Win - An Entrepreneurial Community

Play Episode Listen Later Nov 3, 2020 31:12


Learn from long time Interim Executive Damon Neth, how and when to use an Interim Executive to solve your business's most critical challenges. Damon is a Certified EOS Implementer® and world-class Interim Executive (https://CXOServiceCo.com/ ), coming in as either an interim CEO or CIO/CTO depending on what the organization needs. Damon co-authored the book, X-Formation: Transforming Business Through Interim Executive Leadership (https://www.amazon.com/X-Formation-Transforming-Business-Executive-Leadership-ebook/dp/B07CQ448D7). In this conversation, learn what kind of scenarios (i.e., need for massive change to break through the ceiling) indicate that an Interim Executive is something your business should consider using. Damon explains why successful full-time executives and consultants do not necessarily make good Interim Executives and what to look for in finding the right Interim for you. Listen to the show on Apple podcasts (https://podcasts.apple.com/us/podcast/win-win-an-entrepreneurial-community/id1465488607), wherever you normally get your podcasts, or listen on the web at http://WinWin.Cast.Rocks.

Cybr Podcast
Build a career story that will kick open the doors to CIO with Kevin Christ (2 of 3)

Cybr Podcast

Play Episode Listen Later Sep 28, 2020 31:41


In this 2nd episode (series of 3), we welcome back Kevin Christ to pick up where we left off with the 1st episode: answering the question of “what can I do in my early career to set myself up for the CIO position?” If you have aspirations to become a CIO/CTO/etc... then definitely check out this episode because it will be full of actionable tips you can implement now.

Cybr Podcast
Luck is when opportunity meets preparation. Start preparing to become a CIO now, with Kevin Christ (1 of 3)

Cybr Podcast

Play Episode Listen Later Sep 2, 2020 27:20


In this episode, we explain what it means to be a CIO/CTO and we answer the question of “who makes it to that level, and how?” We explain the roles and responsibilities that CIOs face, how those are constantly evolving every few years, and how CIOs must re-invent themselves over time. We then talk about the typical paths to becoming a CIO, as well as tips & tricks that our guest has collected throughout his career. Our guest, Kevin Christ, is an IT consulting leader, CIO coach, and transformational interim CIO with many years of experience at both large and boutique consulting firms. He was named a top 25 consultant by consulting magazine for excellence in technology. In short, this is right up his alley! This is definitely an episode full of actionable career advice that you won’t want to miss.

1000 African Voices
Special Episode on the Fourth Industrial Revolution featuring Brian E Thomas, CIO, CTO and Podcaster

1000 African Voices

Play Episode Listen Later Aug 9, 2020 19:00


Brian Thomas has served in several senior leadership roles, including Chief Information Officer, Chief Technology Officer, and Healthcare Executive in the Fortune 500, Healthcare and public sector spaces. He is known for delivering innovative and user-friendly solutions to the business partners and customers he serves. Prior to his executive roles, he gained experience in and recognition for dependable performance improvement, leadership, program management and solution innovations. Brian has 20 years experience in technology and healthcare. He has been featured in several publications including the Harvard Business Review, and was recently named one of the Top 100 Chief Information Technology Officers by Richtopia.  He is a regular contributor to CIO Online and the greater IDG organization. In this episode we talk about podcasting, the fourth industrial revolution and #Covid-19. You can connect with Brian on  https://www.linkedin.com/in/brianethomas1/ DivergentCIO on Twitter

Internet Journal
VoteMM ဗားရှင်း အသစ်၊ TikTok ကိုယှဉ်ပြိုင်မယ့် Instagram ရဲ့ Reels၊ CIO/CTO Online Conference ပွဲ

Internet Journal

Play Episode Listen Later Aug 9, 2020 7:29


၂၀၂၀ ပြည့်နှစ် အထွေထွေရွေးကောက်ပွဲမှာ မဲဆန္ဒရှင်တစ်ဦးအနေနဲ့ သိသင့်တဲ့ အချက်အလက်တွေကို အွန်လိုင်းပေါ်မှ အလွယ်တကူ ရှာဖွေလေ့လာနိုင်မယ့် VoteMM (www.votemm.info) ဝက်ဘ်ဆိုက်ရဲ့ ဒုတိယအကြိမ်ဗားရှင်း အသစ်ကို မိတ်ဆက်လိုက်တဲ့အကြောင်း၊ Instagram ဟာ ၁၅စက္ကန့်စာ ဗီဒီယို ရိုက်ကူးပြီး အသံနဲ့ effect အပြင် ဖန်တီးမှုဆိုင်ရာ tool တွေပါဝင်တဲ့ Reels လုပ်ဆောင်ချက်ကို မိတ်ဆက်လိုက်တဲ့အကြောင်း၊ eGovernment လူ့စွမ်းအား အရင်းအမြစ်ဖွံ့ဖြိုးရေး ဆပ်ကော်မတီနှင့် မြန်မာနိုင်ငံ ကွန်ပျူတာပညာရှင်အသင်း (MCPA) တို့ရဲ့ ဦးဆောင်မှုနဲ့ ရန်ကုန်တိုင်းဒေသကြီး ကွန်ပျူတာပညာရှင်အသင်းမှ CIO/CTO Online Conference ဆွေးနွေးနှီးနှောဖလှယ်ပွဲကို သြဂုတ် ၂၇ ရက် နဲ့ ၂၈ ရက် တွေမှာ အွန်လိုင်းမှ ကျင်းပပြုလုပ်သွားမယ့်အကြောင်း စတဲ့ ပြည်တွင်း ပြည်ပ နည်းပညာသတင်းတွေကို အင်တာနက်ဂျာနယ် တစ်နေ့တာ သတင်းအသံလွှင့်အစီအစဉ်ရဲ့ ဒီနေ့အတွက်အပိုင်းသစ်မှာ တင်ဆက်ပေးထားပါတယ်။

Queens in Tech
Marie Smith, CIO of Data360 Solutions, a Paas Startup Talks Deep Tech & Women in Tech

Queens in Tech

Play Episode Listen Later Jul 18, 2020 80:16


She said “Platform as a service.” “Platform as a service?” I thought “what is that?” Recently, Marie Smith, Data Architect & Chief Information Officer of Data360 Solutions from Los Angeles, CA shared more about her PaaS venture & her experience as an inventor. Marie knows data backwards & forwards; she lives and breathes it as a hybrid CIO/CTO for Data360. So what is Data360 Solutions? According to Marie, it's a low-cost alternative to Google ads and Facebook ads; it is decentralized—meaning you as a company/organization can set up your own custom infrastructure to attract your ideal clients. Learn more about Data360 Solution here: https://www.data360.solutions/ Systems designs, tech stack choices, protocols & everyday workflows are part of her main responsibilities in her current role. Marie and her co-founders have bootstrapped Data360 into a medium sized company and on their way to a Series A round. As a deep tech company, they're partnering with tech giants among which are Google & Microsoft; currently as a PaaS, Data360 reaches about 1.5M people per month. Marie's ambitious entrepreneurial spirit has led her to be a founding contributor in her 20 year career to nearly 50 media, tech and wellness companies and projects which have contributed to over $100 million in transactions. As an Adtech developer for Facebook and Twitter, Marie was part of the teams that prototyped ad products we interact with these days; she was among those who prototyped ad pages and offered campaign best-practices on ad units & how the units should be technically developed. At the start of her entrepreneurial journey, Marie had already been in the Media & Entertainment industry in various roles. She ventured into entrepreneurship, specializing as a Media Tech Expert consulting for companies as a seasoned software developer and data scientist This is when her eyes opened to a different world, a world where she created her own projects and created value for her clients in way that hadn't been done before! During our chat, Marie confidently stated that you should "create your life—don't passively wait to be found"....and most importantly, "learn about how money works" in our world if you want to live the life you truly want. In our full conversation, Marie shares: ✨ How she transitioned into STEM with a Film & Media background ✨ Why she became an entrepreneur after working in Adtech as a software developer & data architect for Facebook and Twitter ✨ What makes a great founder ✨ Her responsibilities as CIO of Data360 Solutions & what her day looks like as CIO ✨ What a PaaS is & how Data360 actually works ✨ Being a mom and an entrepreneur ✨ Actionable advice for women in STEM about entrepreneurship

HRExaminer Radio Hour #HRRH
HRExaminer Executive Conversations w/ Don Weinstein, ADP - June 26th, 2020 - 8AM

HRExaminer Radio Hour #HRRH

Play Episode Listen Later Jun 26, 2020 34:00


Don Weinstein leads ADP’s Global Product & Technology team, overseeing client-facing product development and internal technology (CIO/CTO) operations. In this role, Don is responsible for ensuring that the GPT organization is aligned with ADP’s strategic goal of becoming the world’s leading provider of HCM solutions. Don joined ADP in 2006 as VP of Corporate Strategy and has held a variety of roles in strategy, product management and business development. Most recently, Don served as Chief Strategy Officer of ADP, where he stood up ADP Ventures group that built organic, net-new revenue-generating businesses for ADP and also led the Global Strategy team in completing numerous strategic acquisitions. Previously, he had been Senior VP of Product Management, where he was responsible for managing ADP’s portfolio of HCM products and directing the company’s annual product innovation investments. He also led the Global Product Management team through its transition to an Agile organization. In addition to helping enhance ADP’s brand as an innovation thought leader, Don has been instrumental in introducing key new products that have delivered rapid success in terms of new product sales, including ADP Mobile, ADP Analytics and the ADP Marketplace. He also has served as Div. VP of Strategy & Product for ADP’s Small Business Services/Major Account Services divisions, where he led numerous successful new product introductions including RUN Powered by ADP®, ADP Workforce Now®, and ADP Talent Management.

Conversations on Applied AI
Senthil Kumaran - AI & Personalized Healthcare

Conversations on Applied AI

Play Episode Listen Later Jun 4, 2020 34:38 Transcription Available


In this episode, we talk with Senthil Kumaran, CIO/CTO for Virtuwell, a HealthPartners company. He is part of HealthPartners AI and Machine Learning and Enterprise architecture group and a key contributor to the HIPPA/HITEC security and a conference presenter on Predictive Data Analytics, Rules, and Web/Mobile initiatives. In this episode, we talk about the US Healthcare system and how AI is being used to provide better customer experience, better health outcomes for a lower cost."40 years ago, healthcare we 4% of GDP. Now it's 19% of our GDP... The US is rated at number 20 in the world for Healthcare." - Senthil KumaranTopics covered:AI TimelinePersonalized MedicineBabalon HealthIDXDRRetina ScanEmotional IntelligenceBeyond VerbalAffectivaCourseraKaggleSentiment AnalysisMinnebarInterested in learning more? Visit us at the Emerging Technology North website or an AppliedAI monthly event!

Exploring Talent Podcast
Timothy Branham — CTO of Autoweb — The Advantages of a Consulting Background and Working for Different Sized Companies

Exploring Talent Podcast

Play Episode Listen Later Mar 3, 2020 59:33


Timothy Branham had a non-traditional path to the CTO desk. He started out in sales and marketing, moved to consulting, transitioned into delivery and then became the CIO for Fujitsu America. Today’s conversation will range from moving from sales to tech, how a consulting background helped prepare Tim to be a CTO, working for small and large organizations and what tomorrow’s CTO/CIO should be doing today in career management.   ABOUT OUR GUEST After serving as a ranger and jumping out of perfectly sound airplanes, Tim got into marketing and sales. He worked for companies such as Siemens, SunGard, and Genesis10 and after Fujitsu, he joined Perficient and became interim CTP for a division that turned into a full-time gig: Autoweb.   GET IN TOUCH WITH ON LINKEDIN   THANKS TO OUR SPONSORS Podfly Productions: Podfly.net Veterans of Foreign Wars: VFWpost1.org OC Executive Search: OCExecutiveSearch.com   KEY TAKEAWAYS [1:52] Michael introduces Timothy Branham and asks him to share an interesting tidbit about himself — Tim is a third-degree black belt and teaches Moo Duk Kwan, a form of Taekwondo.   He explains who Autoweb are and what they do — as well as what car he drives!   BENEFITS FOR ALL CAREER PATHS [7:55] Tim shares what people on different career paths can take away from this conversation.   CIO VS CTO [10:07] From simple to more complex differences, Tim shares his definition of a CTO and a CIO and how they diverge.   WHY A CTO [11:38] Tim’s non-traditional career path had a huge impact on why — and how — he came to be interested in the CIO/CTO position.   FUJITSU DAYS [14:18] Coming in as VP CTO Application Services, to SVP CIO, Tim walks us through his progression at Fujitsu. He also breaks down how he came to underscore and overcome the company’s shortcomings and empowered his teams to bridge the technological gaps.   WHY LEAVE FUJITSU [23:54] Tim breaks down how he came to take the decision to leave the company, both on the professional and personal side. He also shares how the conversation went with the executives.   BEST CTO PREP [28:41] Consulting has contributed a great deal to Tim reaching the CTO role, he shares what aspects of it come into play. He also touches on the importance of adapting to the needs of your company.   [33:59] Tim shares what experience he wishes he had had before getting the role.   BIG AND SMALL [36:54] From being a small fish in a big pond to a big fish in a small pond, Tim details how breaking away from the industry giants also helped him break the ceiling on his career progression. Tim touches on how the different sized companies each helped build his experience and pave the way for a CTO role.   ASPIRING CTOs AND CIOs [41:16] Look for opportunities to build trust within a company, keep pushing and remember that there is no passive path to the C-suite; Tim shares these and other critical pieces of advice.   [44:36] Tim shares a mentorship story from his Siemens days.   EXECUTIVE HIRING [47:26] Hire people that don’t suck as people is a piece of advice Tim got years ago and that still sticks, he shares some of the other qualities he looks for.   BEST WORST JOB TIMOTHY EVER HAD [49:44] Fujitsu — it’s a good thing! Tim explains why.   FINAL THOUGHTS AND READING RECOMMENDATIONS [55:26] Be a voracious reader: Tim shares his reading list.   [58:08] Michael thanks Timothy for coming on the podcast to share his insight and closes out the podcast with his favorite takeaways.   We hope you learned something today and enjoyed the conversation. Please give us 5 stars on iTunes and share your comments so we can improve and ask the questions you want to hear.   MENTIONED IN THIS EPISODE Moo Duk Kwan Books: 21 Irrefutable Laws of Leadership: Follow Them and People Will Follow You, by John C. Maxwell The Five Dysfunctions of a Team: A Leadership Fable, by Patrick Lencioni Never Split The Difference: Negotiating As If Your Life Depended On It, by Chris Voss and Tahl Raz   SPECIAL THANKS TO Jalan Crossland for the music Angela Johnson at OC Executive Search Joseph Batty at Podfly Corey Coates at Podfly   ABOUT YOUR HOST For the past 20 years, Michael Mitchel, B.A., has been interviewing leaders in their fields. He started his career recruiting for United Parcel Service in Seattle, where he implemented the company's Welfare to Work program for the Washington State District. He has recruited for Federal agencies and U.S. Department of Defense contractors for classified programs internationally. He Founded OC Executive Search in 2001 to serve companies ranging from startups to Global F10.   Michael is an honorably discharged veteran of the U.S. Navy and enjoys skiing, cycling, traveling, photography as well as hiking in the Colorado Rockies with his cattle dog, Kala the Wunderdawg.   FIND MICHAEL MITCHEL ON LINKEDIN AND ON TWITTER

HRExaminer Radio Hour #HRRH
HRExaminer Executive Conversations w/ Don Weinstein, ADP | Sep 13

HRExaminer Radio Hour #HRRH

Play Episode Listen Later Sep 13, 2019 28:00


Don Weinstein, leads ADP’s Global Product and Technology team, overseeing client-facing product development and internal technology (CIO/CTO) operations. In this role, Don is responsible for ensuring that the GPT organization is aligned with ADP’s strategic goal of becoming the world’s leading provider of Human Capital Management solutions. Don joined ADP in 2006 as VP of Corporate Strategy and has held a variety of roles in strategy, product management and business development.   Most recently, Don served as Chief Strategy Officer of ADP, where he stood up the ADP Ventures group that built organic, net-new revenue-generating businesses for ADP and also led the Global Strategy team in completing numerous strategic acquisitions. Previously, he had been Senior Vice President of Product Management, where he was responsible for managing ADP’s portfolio of HCM products as well as directing the company’s annual product innovation investments. He also led the Global Product Management team through its transition to an Agile organization.   In addition to helping enhance ADP’s brand as an innovation thought leader, Don has been instrumental in introducing key new products that have delivered rapid success in terms of new product sales. These include ADP Mobile, ADP Analytics and the ADP Marketplace. Prior to joining ADP, Don held senior strategy roles within IBM Corporate Strategy and PriceWaterhouseCoopers Strategy and Change Consulting. He began his career in 1990 with General Electric as an Edison Engineer. Don received a BS in Mechanical Engineering from Rutgers University, an MS in Mechanical Engineering from Drexel University and an MBA from New York University’s Stern School of Business.

Thoughtful Software Podcast
Technology Leadership/Innovation for non-tech Companies

Thoughtful Software Podcast

Play Episode Listen Later Jul 24, 2019 49:15


Our guest on the Thoughtful Software Podcast is business centric technology leader, Michael Keithley. Michael Keithley is the Chief Information Officer at United Talent Agency. UTA is one of the biggest talent agencies in the world. Michael has over 25 years of experience in the information technology field. He was named one of the top 100 CIO/CTO leaders in 2015 and we are so grateful to have him on the show today! We hope you enjoy this discussion on technology leadership and innovation.

> Lead.exe_
Mastermind With Scott Smeester

> Lead.exe_

Play Episode Listen Later Jun 1, 2019 50:18


Scott is a serial entrepreneur who currently runs the CIO/CTO Mastermind Think Tank Brain Trust. Scott Smeester CIO/CTO Mastermind Think Tank Brain Trust Scott@smeester.com https://cioctomastermind.com/ 0:13 Opening 2:05 Who is Scott Smeester 6:03 Working/Mastermind Group 10:57 Agile Groups 13:54 Micro Learning 16:07 Geek speak 17:58 Use Cases 36:11 Books 39:11 Advice 49:45 Closing Hosted By: Brian Comerford LinkedIn: https://www.linkedin.com/in/briancomerford/ Nick Lozano LinkedIn: https://www.linkedin.com/in/nicholas-lozano-97356621/ Twitter: https://twitter.com/NickLLozano Lead.exe is published bi-monthly on the 1st and the 15th of the month. Subscribe and leave us a review to lets us know how we are doing. iTunes: https://itunes.apple.com/us/podcast/lead-exe/id1454843941 Google Play: https://www.google.com/podcasts?feed=aHR0cHM6Ly9mZWVkcy5zaW1wbGVjYXN0LmNvbS9QZHJGaTAzUQ%3D%3D Stitcher: https://www.stitcher.com/podcast/leadexe Send us your feedback at info@leadexe.com Full Episode transcripts available at https://www.leadexe.com

Venturi's Voice: Technology | Leadership | Staffing | Career | Innovation
Embracing emerging technologies, artificial intelligence - Ashraf Murtada

Venturi's Voice: Technology | Leadership | Staffing | Career | Innovation

Play Episode Listen Later Mar 29, 2019 34:24


Ashraf is the deputy IT Director - Data Engineering & Delivery at HM Revenue & Customs Ashraf is an entrepreneurial CIO/CTO, who can write code, put tech at the heart of the business, scale teams, reduce costs, and strike a commercial deal or two.

Millennium Live | A Digital Diary Podcast
Episode 19 | Rhonda Vetere | Global CIO CTO + Author

Millennium Live | A Digital Diary Podcast

Play Episode Listen Later Mar 26, 2019 21:41 Transcription Available


In this episode, we sit down with global business icon Rhonda Vetere, to discuss her career as a Global CIO & CTO and the role of Technology in the Digital transformation workforce. Rhonda shares with us her passion for marathon running, sports and insights into her fantastic new book Grit & Grind, the 10 principles for living an extraordinary life.

The Jason & Scot Show - E-Commerce And Retail News
EP165 - Amazon Alexa's David Isbitski

The Jason & Scot Show - E-Commerce And Retail News

Play Episode Listen Later Mar 13, 2019 51:37


EP165 - Amazon Alexa's David Isbitski David Isbitski (@thedavedev)is the Chief Evangelist for Alexa at Amazon. In this interview, we cover a wide range of topics including the growth of the Alexa platform, the evolution of the developer community, the future of voice, and voice commerce specifically. Don’t forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 165 of the Jason & Scot show was recorded on Friday, February 22, 2019 from the eTail West tradeshow in Palm Desert, CA. http://jasonandscot.com Join your hosts Jason “Retailgeek” Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing. Transcript Jason: [0:24] Welcome to the Jason and Scott show this episode is being recorded on Friday February 22nd 2019 live from the etail West Trade Show here in not completely Sunny Palm Desert I’m your host Jason retailgeek Goldberg and unfortunately Scott is trapped on an airplane so we are going to make a lot of fun of him and hopefully assign him some action items for after the show, long-time listen to the show will know that if we were to make a word cloud of everything that we’ve said in the hundred and seventy something episodes. Amazon would be the biggest word on that word cloud and Alexa would probably be third I think Star Wars might so I can let you be. David: [1:02] Well that’s good to hear. Jason: [1:03] Be ahead of Alexa, but obviously we talked about a lot on the show so I guess we’re super happy to have on this week’s show is Dave a bitsky who’s the chief of Vangelis for Alexa at Amazon welcome to the show. David: [1:17] Thanks for having me super happy to be here. Jason: [1:19] Yeah so I record a lot of these for my home studio and the first thing I have to do is mute all of my Alexa devices. David: [1:28] Oh yeah I’m the same way yeah in fact even when I’m on stage if I’m Kino to hear something when I say her name there’s still that thread that goes through my head waiting for a response. Jason: [1:42] Oh no it’s something going wrong. David: [1:43] Yeah yeah. Jason: [1:45] So David for a long time with some of the show we always like to start by getting just a little background about the the guests can you tell us a little bit about your backup. David: [1:52] Yeah sure I guess it depends on how far you want to go back. Jason: [1:57] I have your high school records of. David: [1:59] Yeah yeah exactly so I grew up in the 80s in Commodore and this this vision of how, science fiction and Technology was a future rights what do you mention Star Wars growing up on Star Wars and things like, the black hole right and Star Trek and all of that and I just, man I want to be a part of it and I remember speech technology TTS text-to-speech back then be able to do stuff like that I had to do that and. [2:29] I just I was like man when is this going to happen right and I started out any e-commerce 96-97 building. Commerce pipelines actually competing against Amazon was just getting started the time at this company called microwarehouse macwarehouse and then I did web whole rise of the web did want you to. Com Consulting did I, Enterprise gig in a large pharmaceutical company, and that was my me trying management and realized it wasn’t my cup of tea I just I love that I love being, I love traveling talking to people and using new technology which is right and around 2007, October to a Microsoft December roll to I have now there a lot of stuff around games and mobile and worked on Windows phone and Xbox Kinect, and then I joined Amazon, oh gosh 2013 help out with the we are kicking off the Android App Store that we have with the new Kindle Fire tablets did that watch Fire TV is Saint with fire phone and then. I am super fortunate I was Employee one for Alexa skill marketing team around 2014, and now it’s crazy where everything is now in 2019. Jason: [3:45] That’s awesome so I don’t listen to the show will know that Scott and I are two of the four Alexa fire owners so you. David: [3:51] But thank you I still have mine. Jason: [3:52] We sometimes we have our suit we sometimes predict it shall rise again I’m not asking you to. David: [3:59] The dynamic perspective stuff still awesome. Jason: [4:01] Yeah there’s that there’s some cool features so that’s going to be interesting to see if you have a rear job and Amazon you mentioned liking to talk to people I would argue the majority of Amazon employees are not encouraged to talk to her. David: [4:13] Yeah I’m just I’m one of those rare birds where I approved, Alexa’s spokesperson Amazon spokesperson, I’ve been doing it for a long time though I’ve been in very much these Community Building public-facing you know kind of marketing PR working with marketing and PR roles, and there’s always a need for that because you know. I have this belief like large companies we all have processes and there’s so many things that if it falls out of that process gets lost, and I’ve always looked at my job to be the person that’s finding all those anecdotes cuz they’re so important cuz a lot of times there’s signs for things that need to change or that we missed and that we need to do better, and I’ve always I left startup mentality and unfortunate Amazon is just as Perpetual startup mentality it’s not for everyone but it’s it’s Scrappy man it is like and that’s, I love that I love where things aren’t to find you got to figure him out there tough problems you’re constantly inventing things you have to think about the customer problem and dive deep in the stuffing, I’ve just been able to make a job out of that you know it’s it’s funny because funny you ask that I’ve gone on a couple podcast, the past few months cuz that seems to be the big thing is like. Jason: [5:30] I guess to warm up with a couple of those farm system podcast before they come here so that’s all. David: [5:34] Yeah it’s like you got to start thinking about cuz you cuz it’s so all over the place there’s no defined like I went through this. Where I was like, I’m old enough that all of my friends now are turning into CIO CTO xorbee peas and I’m like I’m doing this thing, what is this thing exact but I love it and I would talk to him if you like crazy but we do sucks I would love to do what you do. So it’s like just Embrace what you’re passionate about and get down there and if I like to look at it like if I saw 12 year old me, and he was asking me when all this Tech was going to happen I make it happen for him and keep him happy. Jason: [6:13] I like it I like it I also like your Amiga Roots I actually work for, nor in the. David: [6:17] Oh man we got to talk. Jason: [6:18] Yeah that that text-to-speech engine was called Sam so Sam was the person. David: [6:22] Yeah yeah well I still have it I have I have been working Amiga fully 1000 or 2000 I’ve 600 1200 I still Google Talk. Jason: [6:30] That’s why I sent my nigga 1000 predates, door and it’s actually in the The Tech Museum in San Francisco. David: [6:34] I have never been but I’ve always wanted to go. Jason: [6:39] They’re a couple of those key Engineers one of them is a Google Now RJ Michael. And one of them Jim Mayer Who did all the hardware chips is actually the the Chief Architect behind the Roku. David: [6:53] Yeah yeah. Jason: [6:54] Fancy Nails guys continued. David: [6:56] And Dave Haney is I’ve seen him out in so where I am cuz I’m near Philly there still it’s like in, in like Wall jersey there’s this Tech thing and he comes out there and people talk about forgetting his name but he helped build Amiga 3000 and 4000 and a couple of things like that he’s out there, but a lot of people stayed in the area after Valley Forge after a little. Jason: [7:22] The the USA quarters for, nor was in West Chester Pennsylvania I was based in San Diego and so my boss never trusted that I was working cuz if you’re in Westchester in winter. That you don’t think the young kids in San Diego doing anything years later I visited a client in Westchester and I’m getting at the address to their thing it’s the old commodore. Marker 01 David: [7:42] Yeah well that’s on its QVC or Home Shopping Network is one of those owns that whole campus map. Marker 02 Jason: [7:50] Jumping back to today stopping at appreciate the reminiscing. David: [7:55] We can look forward without looking back. Jason: [7:57] Absolutely you talk a little bit about your role love to hear just a little bit more about your turn trolling as it is it mainly like developer poking focusing is it mainly like consumer adoption. David: [8:06] No we hire teams that are on that now I would say you can think of me as helping incubate new Alexa businesses, so I worked a lot with Alexa for business helping them get started a lot of what I do is helping Brands nowadays to what does it mean in this boy’s first world how do you connect with your customers. How do you build better quality conversations things like that so it’s it’s new areas yeah it’s, the nice thing about having such large teams is once I’ve done something and I can operationalize it it’s not something that I never need to do again and I burnout least called isbitski burn out when I was growing up where, I’m always it’s funny if you look at personality test like if you know anything about the five core traits I have super high in enthusiasm and. Open to new experiences and assertiveness which basically means that even when I was a kid, I would get super excited about something I make all my friends go and follow me and do that thing and then six months later I’d be excited about something else and I feel like we all need to try this now right now Amazon with all the different things that we’re doing now, to be able to do that. Jason: [9:20] That’s awesome couple quick things we want to get out of the way like what’s your personal wake word at home for your Alexa devices. David: [9:26] So it’s always been Alexa I mess around with computer when it was out but by then we already had a relationship with Alexa and it’s interesting here’s a little anecdote Cell 2014 when I would talk about it, and I would talk to press and think everybody would say the Amazon Echo, and then I noticed about six months in people would say Alexa and that wasn’t like anything from that people just started saying Alexa cuz you hadn’t you could say Amazon you can do it was a smart speaker. Now when I talk to people they say our Alexa I don’t know if you picked up on that which is super interesting because it’s become part of the family it’s our Alexa right it’s not Alexa that’s hard Alexa she has her own way of knowing what we like. Jason: [10:05] Indeed she does and I know we we love all our children but do you have a personal favorite Alexa device. David: [10:13] Oh boy well I love the new show at home I would say there’s three I had love the new show Thomas cuz super big screen, and that’s the main one on my desk if anyone is curious I really loved the spots and that’s my kids have enough and I also have one in the den cuz it looks like a clock, you know it’s just a perfect little little size and my third favorite is I have a head for years are Garmin speak which looks like a little tiny Echo dot in my car, and that’s why I listen to podcasts because I have a Honda and so I have Android auto and I have carplay Nike all that but what I find is just saying with voice to go ahead and without having to hold down a button or doing anything and just pause, play the latest episode of and then I mentioned this in the keynote today but you know if you do a lot of trouble and you listen to podcast news in the audio books are sometimes where you’re like, especially stuff I was sometimes it gets deep and you’re like my brain shutting off I just want to play a game, so I play games I played like Westworld and it played Skyrim and I put Jeopardy and a car I think this, I’m a I’m a huge gamer so right by my own gaming rig at home and I have consoles I have Xbox One X and PS4 Pro. [11:31] When I’m in a car and there’s an Alexa skill available I’m surprised how much I’m engaging with that stuff so I think there’s you know it’s it’s, it’s about the situation you’re in right and in continued conversation as fun my kids doing and yeah. Jason: [11:46] I like it I like all those devices I have to say my new favorite though is the Billy Bass. David: [11:51] Yes but I if you look if you go to my Twitter there’s a link to a dead reinvent so that team they weren’t they were going to watch that, and so a Tremont I did a talk and I did the actual unveiling, of the twerking Santa and Bear, I think about like a even a little man with a flag if you need to take your medication use and that’s just a visual for somebody in the home like my parents are old to be able to see that they walk in and they see it you can’t have light but there’s all sorts of things you could do it right, somebody can make that maybe you’re delivering a package again little guy carrying a package or something like that right it’s just it’s integration with his of objects I think it’s pretty neat for notifications that way. Jason: [12:36] The old digital physical things going to continue to be an amazing at Lowe’s, you alerted your talk today so your topic was how to talk to your customers in a voice person world can you give us a little bit of a recap about like what the what the topic was there and what you got. David: [12:52] Yeah you know it’s a sew-in audience like this and with the 25-minute keynote it’s like what do you talk about right and so for me a lot of it ctas and so I always break this down into three things, is there going to be people never heard this they’re going to be people that have a relationship with Alexa already and so. And then maybe people getting gas how do they do this until I always start it off with what does the future look like cuz I’m constantly thinking about that what does it look like 5 years, you know head and why we we look back right so we start off with that kind of paint with a futures. [13:27] Make sure people know that this is Amazon is just part of that, but this whole voice first is huge you need to think of it like the internet even even bigger right it’s it it’s the interface for everything it’s the human technology relationship moving forward, and it makes everything accessible and simple and so I make sure people understand that and then explain some of the Core Concepts because I think even for me when I start my shift same for me cuz I’m stupid everybody should just assume for me the first time I use this is I use voice control before the stuff doesn’t really work right and that’s not what this is this is understanding intention, something called natural language understanding is not TTS it’s not looking at phonemes and actually translating them into the letters right it’s different so getting people to understand that and ways that doesn’t get to computer science he and, try to make myself look smart or anything like that right side motor stand in terms like that and then, third party that is okay well what can I do today and what have you learned. [14:30] Because I get to you lot I have this unique view of the field when I talk to somebody customers I have access to so many teams at Amazon I’m always thinking in this space A lot of times when I meet with people they just, used to freak me out was like what what can I have to offer and they’re like Dave your view the field this you meant just share with us something so you know and so that’s what I try and do as I learn new things and I talked to customers and we’ve released new features based on that feedback I includes those in the Kia Soul a lot of it is this is what customers are saying this is how people are using it today they could be using it differently a year from now and this is what you need to be thinking about and, starting to focus on. Jason: [15:08] Fair enough and so most of the listeners of this show are our brands are retailers like. 4 Brands like how should they be thinking about like is it a no-brainer that they should be building a branded skill is there a different more nuanced way they should be thinking about it. David: [15:23] That’s funny. I always feel like I’m in a Morpheus in The Matrix and they might my Syfy should write my what if I told you what if I told you and you could talk to your customer, everyday in the moment where they are on their own terms. That’s an Alexa skill or Flash briefing or in any pain but that’s what this is doesn’t exist is always been a barrier and so if that interests you it’s about what I like to call meeting your customer in the moment, and it’s your tongue got really like I was growing up in Jersey I had it you know I work two jobs since I was, gosh like 10 with a paper out but I remember one of my favorite jobs work in a movie theater. I can still tell you I would have to say to people would you like to upgrade that to a large popcorn and a large soda for only $0.25 more the big combo special right but it was that up sale in brick and mortar right there and it’s in the moment and that is, completely different than it did not purchase react hit the side button or use your fingerprint or any of that kind of stuff right you’ve already enabled it knows your voice you can set up a pin but it’s seamless and nothing beats time, right and that’s what that’s for Brands is something they just think about is customer in the moment having a conversation with them every day and. [16:48] What would they say if they could talk to you today what brands don’t know other than the help desk tickets right and I’ve seen companies now. Where they are now looking at the Amazon skill reviews as part of their entire ux cycle to know what new features they need to be releasing because it’s the easiest thing that people can just talk you know and so you need to be thinking about those things and then, lastly what I tell them is what is your brand sound like Miami for us you know podcasters and listen to felt like for me I just, I loved one for me audio I love conversation I’m always thinking in those terms but I find most brands it’s still very visual social is visual so it was a bunch of images and video and so what does it mean. [17:34] Do I use Alexis voice do I use my own voice do I have create a new voice of the company, write like Jeopardy skills Alex Trebek that you here right and then we you know based on feedback we provide more and more voices so you can generate through what we have a service and Amazon web services closed poly so I can generate all sorts of voices if I need to do that but that’s another thing that they need to start thinking about in the moment, what do I sound like one of my customers asking for where they want to have an early day so it’s, Newcastle new customer acquisition is not going to be like what you think in Mobile and wet right it’s early like early mobile web days but man if you have an existing customer and they have a device, and I’ve ordered something from you and I can just say reorder, or when is that coming right or check on a status or even games like Destiny made us feel other games and made a scale where you can just say hey what’s my friend score right like you’re just like that it’s interacting again without what I was talking about is it is human, technology that relationship together and that’s really what’s enabling and that’s to me is a couple spaces where it’s just a huge and exciting business brands, Auto Vitaly. Jason: [18:56] It is interesting the likes of the there certain brands that. Needed we have this permission to have a daily conversation with a client because of the nature of the brand in the product or whatever and it seems like it’s a no-brainer for them that they need to have a scale and be there a way to have a. David: [19:14] There’s certainly some of that like the early web days where it was like I have a skill and then you talk to the scales just about the company I mean I was building those websites for Brands back in the early 90s. Jason: [19:23] But if you’re the Weather Channel or something like it would be foolish not to. David: [19:28] Yeah yeah. Jason: [19:29] Have a skill there because again there’s people are going to get up every day and want to know what the weather is and how to get dressed. The children have a little bit with some Scott like it’s just needed to voice we talked a lot about app fatigue on the phone right and if you’re not one of the apps on the front page of the phone you get forgotten pretty quickly. David: [19:46] Yeah. Jason: [19:47] On voice we don’t even get the visual cue so the problem is there to be 300 great skills that I’ve enabled on my Alexa echo system, if I don’t have a daily reason to use them I’m likely to forget a bunch of them exist and so that like so some of these by I probably don’t want a daily relationship with Charmin toilet paper. Sherman still thinking about how are Branch it evolved in a world in which voices are super important in her face like any advice for those cut like I feel like you’re mostly going to interact with Charmander, through the native utterances on the on the Alexa platform is going to be at. David: [20:25] But what’s interesting is like. Why have a mobile app to write like you these are all of it doesn’t change any of those questions what it does changes what’s the relationship of my customer right the demographic of the customer ships, voice, you mean somebody has to understand they have to have a smartphone they have to know how to patch it after I have downloader app get the latest version of your dad if they’re using a web browser they still have to be able to patch the OS on a computer do all those things, in some of these devices you’re talkin like 5 $10 right and it’s always the latest version. There’s never been a technology as a brand where your customer has the latest version of your experience at all times right, cuz even the web I mean man, I spent so many years with all the different web browser differences there is not I’m sorry there is not one version of your and anybody that’s how to program client-side knows that and you know jQuery and other things made things easier but gosh, that is in a nightmare so it’s that except my dad and he said my mom still print out emails. But he’s never did with his money right really gave you really turn on computer my dad, you know he’s a butcher he’s retired now never touch computers life and when we’re hanging out he tells me about songs he pulled out and thinks he’s talked to you with Alexa. [21:44] And that’s when the light bulb went off for me is I’m like this is empowering man like this is like anybody can do this stuff and so maybe toilet paper isn’t important for me and my age but maybe, it is for somebody else that needs to think about stuff that right so it’s that’s what you really need to think about what’s the demographic, your customers if any demographic had access to it cuz there’s kids that are talking to everything now, because they’re used to Alexa right I hear from customers are expected to so when that happens right that opens to meet new possibilities, and so you need to focus on those things and look at existing customers when I like to tell people is. To get to the utility of speed right nothing being speed go look at your mobile app and look at the top 10 things people are doing what are they doing everyday they’re probably doing that one thing everyday cuz it’s fastest on mobile. So if you can make that faster, even if it’s just checking on the status even if it’s just a reorder or maybe it’s getting information we try to do things to make it easier to have conversations and so we have the ability for you to say something like that. [22:57] Alexa how do I remove a grass stain now I may not know what brand but a brand can respond, right cuz that’s a human being to think we may not remember the full invocation or anything like that until we try to do more and more of those things or Alexa play a game and I get some suggestions but it’s about, what you think about this is Alexis going to learn about you what do you what do you like your right and what are what’s, getting reviewed well and things like that so if that’s kind of I think. To me and this is going to sound crazy from a guy that’s spent so many years building app stores across so many platforms, but to me I don’t see that 10-15 years down the road, right cuz I put all the onus on the human being would I see 10-15 years down the road is an AI that knows me intimately that’s already out there, and remembers things so can be like hey Dave and we had a conversation a month ago about XYZ topic I just found some information about that if that’s what we want we never had that and that’s what voice is going to enable imagine trying to do that in a mobile app. Jason: [24:02] Yeah I totally agree I feel like a lot of these things that we have to explicitly enable is apps or skills or whatever like become implicit like apis or capabilities that we just. David: [24:12] I could always do it because for some reason computers, I just nerd it out on them I love them just even in like we talked about it maybe I just spent two hours like making my icons perfect. It was fun, and I used to get upset that I couldn’t share that with people cuz it’s such a joy to me and people like right like they just didn’t like it and so I knew did that was just inherently broken if there’s such that technical divide that something else has to be there right and this is it man this is the. The big enabler. Jason: [24:44] Why don’t you mention the kids screaming at the Alexa ideas funny like two things that come up in my newsfeed a lot lately you are, advice for parents that we need to teach our kids to use politeness with our our Alexa stop Alexa devices because there’s some risk of. That’s raising a less polite culture because kids are used to sharing commands at the other devices and they respond. David: [25:07] My anus is there and this isn’t a belief isn’t that starts with the family what starts with the individual first in the family and then the family. [25:18] These up to the Community Practice Community is a bunch of families and so regardless of what technology was introduced we’ve always had a set family Rules so when. Screen when we first started getting iPads and and the Kindle Fire and things like that we had to set rules around screen time. And some of those rules where you do homework first you do not know when we wake up on the weekend first thing I’m doing is not logging you into these things when we eat dinner as a family for us everybody put phones away. Included, right and so that is in something that comes with the manual for that technology has something you decide as a family and then as a culture so voice for me absolutely was that because when we first got it early days I be playing music and my, so this is 2014 so gosh she was six, and she would run into the room and say Alexa tell me a joke and I be like that’s listening to music so then we had to do a family joke that said you know like this is what’s rude this is not with rude, and you can do stuff like we did hear from families, so we enabled stuff like a follow-up mode so if Alexa does something and you say thank you she’ll say you’re welcome back she recognizes all of those things or whisper so if you a little one at home and you can be like Alexa, quiet and she’ll Whisper back which is a very interesting the first time you hear it cuz it’s so human to do that you know and so you can enable whisper mode. Jason: [26:46] Yeah I know it’s totally totally cool like the other parental thing that’s happened is Amazon has completely wiped out the the female child’s name Alexa. Parents don’t want to name their kid for you no fear of triggering all those devices Olive. David: [27:02] Yeah well I do I talk to families that have names that are similar in that they are all Amazon or Echo. Jason: [27:11] So it might be my family I have a sister-in-law named Alexis which is close enough inside where we’re at Echo family cuz we also for work say Amazon to off. David: [27:21] What’s going to be the new left handed right. Jason: [27:23] Exactly is that at that is exactly what it is so I mentioned the other listeners are retailers, the default position for a retailer is Alexa is the evil, front door of my competitor and I’m desperately rooting for any other artificial intelligence technology to win because when Alexa wins that comes attached to my competitors store, are they. If that’s true that’s fair enough like I mean there’s a lot of competitors in the world is that true or is there a way in which we like Israel and which Walmart should be thinking about how to leverage Alexa or are they right. David: [27:58] They could completely make an Alexa skill it’s open to everybody it’s interesting because even and this is going to be in iOS use Amazon services, was because they weren’t locking into an ecosystem I could use my Amazon video, my Windows device on my Android device on my iPad and I could get my Kindle book on the Kindle I had 10 years ago where I can download it onto my phone audible working across everything so it was always I always viewed Amazon. It always depends on the space that you’re in right so I always do that was on as this Innovative tech company and that that was not locking it is all about giving in the customer choice right and so for me. [28:50] I never looked at it as what you’re you’re saying that’s just a personal on an Amazon note, from day one this is been open everybody don’t charge the idea has been that voice, review is the next big disruption it’s the human. Technology interface so it has to be everywhere so we’re not going to be the one to do that we’ve got to open it up to everybody, and so that’s why you see it in the IQ and I we can make our own Echo, there’s hardware specs to lake house and then you and I can go sell it on Amazon for five bucks and we can make it the retail geek Echo, write and let me know that that Tech and so it’s, that but that benefits everybody because it’s helping customers its helping push it for its I view that the people that aren’t that would say something like that are the people that would say cuz I dealt with this years ago to that would say, that I’m not going to use HTML in the internet because Google Microsoft phones. [29:50] And no they don’t own it it’s the way that human beings are going to talk that’s what this is there’s no single company infected. Jeff has said I completely agree with him is that there’s going to be hundreds of a eyes in real life not just okay I mean Alexa maybe the one, I want you spray but there’s going to be all sorts of him and eventually we’re going to want them although to talk to each other, and that’s what this is this isn’t some smartprix speaker that you can order stuff on although you can this is a new way of human beings interacting with technology and it’s going to be in everything everywhere. Jason: [30:25] It involves the normal Trend like usually these Technologies come about and they start out as like wall Gardens where everyone wants like everything in their own echo system so I got I go to CES every year for 30 years. David: [30:37] My apologies. Jason: [30:38] It’s like I did not say it is a matter of pride, the first year there’s a voice interface for televisions everyone has invented their own voice interface and it only works in their echosystem than they imagined you can buy all the devices in your home from just from LG or Samsung and you know you walk that show three years later and. Frankly like this year there’s an Alexa and a Google logo on every one of those devices and it just. David: [31:00] Customer choice. Jason: [31:03] How to make is a better experience with a customer. David: [31:05] Nothing’s nothing’s in a vacuum all of our lives have multiple endpoints and we just want to simplify that. Jason: [31:11] You talked a little earlier you’re like hey if we looked at that uses on the phone there’s like certain things that would have weight higher usage because they’re just the the low-friction best best things to do in the phone and like there certainly is an analogous twist, her voice and relax all right until we’ve seen some of the surveys and it’s, people overwhelming we are going to use it to play music to get information you know there’s and you probably know the exact list on making it up. David: [31:36] Because we’re at bombers show. Jason: [31:37] Commerce show like we always notice like at the moment Converse is pretty low on those lists like it does not appear. The primary thing very many people are using their device for is to place orders for for stuff and I’m just curious if you have a POV is. David: [31:55] Is Jason: [31:58] You are truly an adoption or is it never likely to be the dominant thing we do the invoice or what your. David: [32:04] It will be the dominant for everything is my opinion but I mean I’m old enough to have heard people say that about the web and mobile as well, and that’s what you want man you want you want it to just you want in those early days where you’re going to see it up Tick and get in cuz that’s when you can build a really strong brand and really strong relationships. It’s early days but there’s nothing like in the moment so I’ll give you an example. If you follow like the thinking of like app store, where you can buy like Jeopardy you can buy extended and you can do more questions and things like the offer that you can do premium subscription answer today. Jason: [32:52] Forgot to take stuff the bus. David: [32:54] Nice nice and you can do the innocent and I think people are familiar with that but people were familiar with that in the beginning I mean I grew up I’d buy go to Electronics Boutique and buy a game and that was it man I wasn’t like I was spending five bucks a week on a skin I just paid one price right and so it’s funny we can get used to it and so there’s that model, but there’s also did integrates with Amazon pay so physical Goods in things like I’ve started seat like you guys have a podcast maybe you have somebody on the podcast that has a product if you had an Alexa skill where people can listen to your podcast right in the middle of it you could say you know for 50% off would you like to purchase this and then you’re getting, physical Goods in you’re getting part of that Amazon affiliate program and things like that right then you have other types of skills that look at it as an endpoint. [33:43] So I do this is It’s At Its if I don’t do it all the time but it’s my it’s my guilty pleasure I love the Domino’s thin-crust Pizza I’ve always have the grown up in Jersey and, so if I’m when I’m not traveling and we calling my house Friday night party table I’ll be like all right Friday night and so as I do is say Alexa, ask Domino’s for my easy order boom it’s already got credit cards not going through Amazon that’s an existing customer relationship, we have something that we call account linking so you don’t even have to go through Amazon use Amazon pay you don’t have to use login with Amazon you can have your own existing customer relationship they see screen it’s like a mobile, analog in a waffle those kind of things so you could use any of those providers or your own so it’s an existing customer through a different endpoint, and I’m surprised even in my own life the use in that and so I think this is my thought. [34:46] Is that nothing as human beings when it comes to technology and this is especially with purchasing beats speed. That’s why I think I shipped it and most people shipped it to mobile. Because I don’t want to go log on to my what the title is a desktop and a laptop and patch and get to the browser and figure it out is in the website and then using them over I mean it’s Common Sense instead of even using the mobile, I just say Alexa ask your brand to order my stuff. [35:17] So what does that look like when people started using that year after year after year was that look like 5 years what does that look like. People who may be caught the people that would call up a number to order stuff right I have I won’t name my in-laws that she is huge QVC Home Shopping Network all of those things. Call the number doesn’t use the app you know and so and she picked up in a wax on her own and I and was telling me about all these skills it was funny, I just want to run away maybe 1,000 scales and I were over 80,000 and. She’s like I brought it to play the Eagles she’s huge Eagles fan and I was like, you know I already I already pulled up every album I know how to search might like I I’ve never had, a relative a family member ever just run with a new piece of technology have you it’s like you literally you go there over the holidays in your patch and stuff and your training and maybe you’re trying to reorder some what are something new cuz what they have is so outdated, the song it’s like it’s an appliance the hardware is the appliance, this day is getting smart and smarter over time said that I think if you just naturally think about human behavior. Write an end how we act and if you make something easier and you give me incentives that’s just naturally the way things are going to go. Jason: [36:45] That’s right I mean I feel like there’s two points and then I would totally agree with theirs. The experience and product are going to get an exponentially better because I just wanted some everything at the magically improves and it’s just better than next day versus like these, product we have to make one go back to the drawing board design version 2 and you know it’s a much longer duration and for sure I have also in my life via in-laws seen the leapfrogging Where do I, there’s a bunch of the user interfaces that are so complicated my relatives are never going to learn them. David: [37:16] But then just let prognose in her faces yeah. Jason: [37:16] I just left brought those interfaces the laptop in the phone and now you know the voice they are they’re totally capable of embracing, the I do and I I’ll be honest I’m nervous about this opinion because I’ve shared it a bunch of times and I have the whole deck of Ono was ever going to buy clothes on the internet no one’s ever going to buy a TV on the internet and like almost any time you hear that. Precondition to no guarantee that’s going to be wrong. David: [37:43] Info. Jason: [37:46] So voice Commerce I have a slightly nuanced guess, I feel like there’s a category of stuff that people probably aren’t going to buy any internet that are high consideration, they require a bunch of complicated brand specific attributes right like so I’m not likely to go hey Alexa order I will leave Urbana leopard skin size medium. Address for 2-day delivery here’s my promo code right like out I probably will never wear in the vernacular to order a dress for the first time with all those custom words in it. But that’s how you know just one chunk of Commerce incident okay I see that Jason but I think all of this like consumables and replenishment and order the peanut butter everyone’s going to do via voice I get that response a lot and I would even say. The easiest stuff I actually think Amazon’s going to figure that out without voice like I feel like you’re just going to send me the Charmin toilet paper, and no I need it before I need it right and so. David: [38:44] Yeah but that’s just making customers lives easier. Jason: [38:47] Which is a good thing so it to me voice is going to fit in this middle Zone which could be a huge chunk but I called the Goldilocks zone. Too complicated to learn how to say and stuff that’s not perfectly predictable what my consumption pattern is right and so are your point like the pizza is. David: [39:06] Make a perfect example in this. Jason: [39:07] Check example in the Starbucks and hey I have family coming over double my peanut butter order all those kinds of things like manicuring aren’t my reoccurring. David: [39:14] Super Bowl commercial with Harrison Ford and so it’s it’s super interesting because it’s, individual based like maybe this was two or three holiday seasons ago we released like what people ordered through Alexa and people were ordering like huge stuff. Like like stuff that was like thousands of dollars I think maybe something was an engine or canoe just like. [39:43] Everybody’s different In-N-Out. And it’s also I talked a little about this on my weasenforth With Friends Podcast is as somebody who’s been gaming for 30 years it’s I buy favorite genre and I still play is massive multiplayer online game. [40:01] But I see with my kids the battery out the fortnite’s right and now they want Apex and there is a genuine General shift. In those patterns with gaming just like there is and how information is shared through social media just like information the and any parents who have teens know this they FaceTime all the time, there’s there’s did the visual seeing each other I’m more comfortable with text the chatting all right so, where’s that how easy is it for me to be in the middle of an Xbox game and or PS4 or whatever and say something like, buy me another skin pi to half up right now, just walking down the street you see you know the pizza boxes people holding it up horizontally they’re talking into it now they’re talking to text you know all of those things occurring is, there’s a study of science with epigenetics we’re with our Behavior actually turns off and on genes, and so over time is people get more and more used to that the Comfort level increases that to me is the most important thing that has happened in voice. In five years is there are people now. [41:21] And I include myself as part of this when I want to use a piece of technology to try to talk to it that’s the first thing that goes through my mind I try to ask Alexa or whatever. I didn’t exist five years ago so that to me is what. [41:37] Stuff gets ordered online because I can see you talk about I remember cuz I where I started out, in e-commerce like I was talking about and this Mac Warehouse might get some of those you know there were $5,000 $6,000 and then it was servers and stuff and so are people going to order that, cuz or they want to talk to somebody and have them walk if it’s a comfort level you know and so I never I think it’s going to be different I think it’s going to fall down into, and I think you’re going to be surprised I think people be surprised where the engagement is like this is one of things I talked about in the keynote is. I had a picture up of both a younger gentleman and an older gentleman and I said I pointed the older gentleman I said that maybe your biggest future customer. That somebody or targeting today. Gagement stare right and so I think you know those people have never had a chance because I think about if I had an opportunity to just order stuff. Cuz they’re come from. Jason: [42:40] The thing that lowered that friction enough that they can finally do it or not. David: [42:43] Wait cuz we’re basing all the data we’re basing all the data on a certain generation of people who were familiar with technology or who ramped up right and you can and so I think all that’s going to change over time. Jason: [42:56] No I told you buy that there’s tons of funny videos on YouTube of the toddler’s to get handed a magazine and they’re like trying to swipe the magazine. David: [43:03] Oh yeah my kids are like that when they are young yet. Jason: [43:05] Magazines just an iPad that’s broken to a toddler right and there’s this clip by using a lot of Dex but you may you may need to steal this but one of the original Star Trek movies they like go back in time. David: [43:15] Scotty computer. Jason: [43:17] And it’s Scotty talking to. David: [43:18] I talked about that yet that was my favorite year. Jason: [43:20] Yeah yeah he just assumed it like a horse weigh. David: [43:23] Computer. Jason: [43:25] And then when he finds out he has to use them at the. I do I’m serious though Fallout like you you mentioned the. Speech interface to the phones and you know that you are and you start to see that here and I definitely see more of that here than I used to in the in the pizza configuration. David: [43:41] What’s our primary Computing device as of right now. Jason: [43:45] Go to Asia and it’s noticeable to me how more frequent it is and so that’s like one of the my curiosity’s is like, man I see people in Shanghai like constantly talking in their phones in here it’s a little bit like I would argue it’s more natural to talk to, an Alexa. Then it is to talk to a Google Android. David: [44:06] It depends man like if I got to go pick my teen up and I see them all waiting they’re all. Jason: [44:15] Talking on there okay. David: [44:16] They’re all on the devices right purses like if I’m hanging out at work or something like that so it’s, I think a lot of that. Related it could be cultural by here you were talking about there too but it all goes down to learn to behavior and so you can’t get to any of that voice, stuff without foil learned behavior, Comfort levels things like that. Jason: [44:39] Part of me in it does just hypothesis I’m wondering if China is just a little earlier adopter a voice because, keyboard input of the simple Chinese is a little more painful than than English and so they’ve gone to voice sooner but in the long run. David: [44:58] It’s painful for everybody it’s so low bandwidth I have this problem where my brain, I think it’s way faster than I can type and I used to like be down on myself I was like I’m just a really horrible writer but I’m good at having conversation right, and I don’t mean that in an egocentric way to I do I mean that, as I don’t need to make fun of myself I have a comfort level it’s natural and so then I started doing I have Office 365 and they one of the new releases they have, dictation and I’ve been using that in my work. And I just. Tons of it’s it looks like I’m writing 15 pages but all’s I did was talk for an hour because it’s finally there and that I met an author he used to, he was one of those the co-creators of the onion it was at the digital Summit I gave in gosh now it sounds like I’m done driving I’ll just go but I was impressed by who he was, and that he had the same problem and he wrote this whole book and he said to me he was like Dave just he should he basically did it on Siri on his phone he had this app on his phone and he wrote the whole book by talking to it and so, voice, your keyboard and typing and mouse and all that it’s so low down with voice is higher bandwidth when we get to spot we’re going to be a little better. Jason: [46:24] So that that’s actually good pivot to our last question cuz we’re coming out on time. The folks jump in the time machine and go to the show 5 years from now and catch you know what we’re all talking about like we do things in a surprise than the most like what’s going to be, the most surprising thing is is it is there going to be an Alexa that plugs in or brain or what you know. David: [46:46] I know gosh I have to I always go way out for me. Jason: [46:51] Okay even go further yeah I’m good with that. David: [46:53] Well I think the way that you can predict the future is to go way out and then you’ve got to pull it back because everything’s done in Milestone so if I was going to say 5 years. I think what we’ll start to see is that. The human isn’t the major driver like technology today is very what I would call a veteran, I have to initiate something as a human being I’m looking for something as a human being I’ve turned something I push a button I’ve done all of those things. I think within five years there going to be a eyes that know us well enough. That it becomes a way to amplify ourselves and what I mean by that is. [47:37] When is has been proven right is that you have to have a conversation about a topic in order to learn how you feel about that topic know to defend your position into this is why you know in groups that you can come up with better ideas because of that process but if I have an AI that I can have a conversation with rise me up like the Star Trek Holodeck, right you can go back and talk with Einstein and Newton and things like that that’s real when we get to that point, that wooden locks in human potential is huge because my biggest problem is like, my OneNote man is like 10,000 different entries right and I’m searching and it’s all these thoughts I’ve had and I Journal a lot and I think about things a lot but I’m like, I just wish my brain could access that better and I think that’s where we’re going to head is there’s going to be a digital self of me it’s going to understand that. And is going to be able to interject on things like I’m working on an idea and it’s like actually Dave five years ago you had a similar idea and by the way you were feeling this way around the time cuz I’ve also found in journaling that I go through, very cyclical emotions based on other things which I wasn’t attending self-awareness is very very key right and. [48:51] Not to get existential or anything like that but I think that’s what AI is going to allow everybody to get more self-aware who they are and the type of questions they answer and everything else is just barfing opinions of everybody else and not listening right and it also allows I think it’s. If we go out more than 5 years it allows Legacy imagine if a hundred years from now you know my, great great great in a kids could talk to me and that’s the reason why I podcast so much as I know there’s going to be the ability for an AI to go through, how I respond in conversation in my thoughts and my experiences there already is some of those kind of experimental Services you can say and just be able to have a conversation with me you know and that’s going to tie us together, you’re feeling the same way that my great-great-great done the same stuff I do you know and so I think that is with all of this is going to be able to, invoice I think voices the beginning of it it’s I like that’s why I like this a conversation in folks on human beings cuz I think voice is, start I think we can we can understand a little bit and we can speak a little bit but we still can’t see we still don’t know feelings, and if there’s so many other things touch there’s so many other things we as human beings just inherently are great at ability to detect emotion in face, I think when we go out 20-30 years that that stuff will also come into play more does that mean right. Jason: [50:21] Visual Commerce you. David: [50:22] You got it dude and yeah and then you got to be careful The Uncanny Valley and things like that with people game freak which to human. Jason: [50:33] I told you I hope that none should I come to pass and that’s going to be a great place to leave it cuz I have burn through are a lot of time as always, questions we can get you on the show feel free to drop us a note on Facebook and we’ll continue the conversation there if you enjoy the show we sure would love it if you jump on iTunes and give us that five star review, David and listeners want to connect with you or or learn more about what you’re up to what’s the like are you. David: [50:54] About what you’re up to what my vanity and my vanity URL is just the Dave Dev so the Dave dtv.com and that’s my Twitter LinkedIn email podcast everything. Jason: [51:07] Awesome if you’re driving don’t write that down I will put it in the show notes and you can you can click on it when you get to your destination David really appreciated talking you thanks very much for taking the time. David: [51:17] Thank you for having me on. Jason: [51:18] Until next time happy commercing.

CTO Studio
The Life of a CTO in the Wealth Management Industry, with Vladimir Baranov

CTO Studio

Play Episode Listen Later Jan 1, 2019 49:12


Welcome to another episode of CTO Studio! On this show our guests come from many different industries, and today’s guest is from the wealth management world. Vladimir Baranov is the CTO and cofounder of AdvisorEngine, a company which assists financial advisors in several different aspects of the financial consultancy industry. Vladimir will tell us how he came to be a CTO and cofounder of this company, his advice on communicating with a team, what he has learned in his time as a CTO of a startup, and more on today’s episode of CTO Studio. In this episode you’ll hear: What sets AdvisorEngine apart from others in their industry? Why did Vladimir want to work with a start up? What makes his CTO position so unique? Are managerial roles ever not what they seem? When does a CTO stop working? And so much more! Vladimir knew he wanted to work with a start-up company and be a cofounder for quite awhile before the right opportunity came along. He specifically wanted to work in wealth management so when the role of CTO was available at AdvisorEngine he jumped at the chance. And he’s glad he waited because he’s learned so much: everything from public relations to people management. And all of it has been useful, especially managing people. I asked him to dive into that a bit further: what advice does he have for people in managerial positions and what differences might they expect in those positions? Vladimir says being in a managerial position really reduces the amount of “hands-on work” you are doing, but it is fulfilling just in a different way. As a manager your focus is on helping your team realize and reach their potential. There are plenty of challenges that come along with being a manager, too! In his role, he works with an outsourced team so there’s a language barrier. Generally communication goes smoothly, but sometimes the languaging used can cause some delays and can slow down productivity.  He says they had to facilitate knowledge exchange between all the developers. Terminology can be hard to translate if it doesn’t exist in another language. For example in Eastern Europe there is no such thing as a wealth advisor so they had to find a way to communicate what that role does so their Eastern European team could understand. I was curious about what AdvisorEngine does, how they work with their clients so Vladimir expanded on that topic. Basically AdvisorEngine is a company that builds technology for financial advisors, and the technology helps these advisors grow their clients’ net worth and facilitate a better, more complete financial picture for all of their clients. Vladimir continues by saying they basically aggregate data sources (while following specific financial rules and regulations). In essence, he says wealth management isn’t complex, except for all the regulations you must follow while advising your clients! The advisors themselves want to build and secure ongoing relationships with their clients. Trust is critical for their livelihood as they are typically paid a percentage of AOM assets. Because of that they are also judged differently and are always looking to add more assets through building and expanding their client base and their network.  From there we moved on to talking about the nature of the CIO CTO relationship. Vladimir explains each position runs different teams and has different responsibilities. There are a lot of compliance regulations to follow and a lot of infrastructure and operations must be set up to maintain those regulations, so the overall structure of the different teams are designed in a specific way to do so. Continuing on that train of thought, Vladimir says it is important to stop doing things that are not working for you, and to accept that you may not get to do as much hands-on work as you used to. The solution is to hire someone who will work for you while you do the other aspects so all your bases are covered. I asked how he and the CEO navigate growth points. He says they really try to figure it out as they go along.  In real life, you have to operate through your own or someone else’s experiences. He believes vulnerability is key and that’s how he starts his relationships. He knows anyone and everyone could make a mistake. He says the team is there together to fail and to succeed as a unified group.  And finally we wrap up with a discussion about his cofounders, what technology tools they use to communicate effectively within their global team, and what (if anything) he says to his CEO when he is struggling. Hear Vladimir’s thoughts on those topics and more when you tune in to this episode of CTO Studio!

IDCA Podcast (To Infinity Paradigm and Beyond)
S1 Episode 9: Rebecca (Becky) S. Wanta

IDCA Podcast (To Infinity Paradigm and Beyond)

Play Episode Listen Later Dec 10, 2018 33:53


Formerly SVP, CTO of Wells Fargo, CIO/CTO of MGM, Global CTO of PepsiCo, SVP, CIO of Best Buy, EVP, CIO of Pacific Compensation Insurance, CIO of State Compensation Insurance Fund and current CEO & President of RSW1C has joined IDCA Advisory Council.

CIO UK Podcast
9. CIO to COO, CIO-CTO delineation, and leadership lessons from NASA's former Chief Astronaut

CIO UK Podcast

Play Episode Listen Later Sep 13, 2018 47:19


Tibco COO Matt Quinn, BMO Financial Group Chief Technology & Operations Officer Jean-Michel Arès, former NASA Chief Astronaut Dr Peggy Whitson and JLL CIO Chris Zissis were among the contributors to episode nine of the CIO UK podcast discussing CIO-CTO delineation, CIO to COO leadership lessons, and the people side of innovation. Chief Technology Officer from software and integration company Tibco, Nelson Petracek, and JLL's CTO for Application Delivery, Andy Crow, also shared their perspectives on the differences between the CIO and CTO role. Hear from Tibco COO Quinn and Arès from Canadian bank BMO Financial Group about assuming Chief Operating Officer responsibilities, and from Dr Whitson about the leadership lessons on her journey from being a research scientist and biochemist to the Chief of NASA’s Astronaut Corps. JLL’s CIO Chris Zissis and CTO Andy Crow, and Tibco CTO Nelson Petracek also shared their views on emerging technologies and the delineation between the CIO and CTO roles.

Inside The Goblin Universe
001 Introducing the new CoHost of Inside The Goblin Universe - Bryan Bowden

Inside The Goblin Universe

Play Episode Listen Later Feb 2, 2018 61:55


After a long hiatus, Inside The Goblin Universe is Back and Better then ever! Roanld Murphy introduces all the goblins to his new coHost - Bryan Bowden.  Bryan is the CIO/CTO and co Lead investigator for the Bronxville Paranormal Society BPS.  He has years of experience and offers a lot to all the Goblins listining.

Future Squared with Steve Glaveski - Helping You Navigate a Brave New World
Episode #201: The Future of Real Estate with Charter Hall, Equiem, realAS and Loc8

Future Squared with Steve Glaveski - Helping You Navigate a Brave New World

Play Episode Listen Later Nov 27, 2017 71:47


As you may know Collective Campus is powering the Charter Hall PropTech Accelerator, Asia-Pac’s first proptech startup accelerator. As part of the promotion for the program, I recently hit the road and facilitated roadshows in Sydney and Melbourne, hosting panels in both cities. In this episode of Future Squared, I bring you our Melbourne panel discussion which took place at Collective Campus and featured Gabrielle McMillan of Equiem, Josh Rowe of realAs, David Hodges of Loc8 and of course, Aidan Coleman, CIO/CTO of Charter Hall. I’ll dig a little deeper into the bios of each of our panelists during the conversation. In today’s conversation we not only discuss what the future of real estate looks like but also uncover insights on what it takes to get a startup from zero to one. If you’d like to find out more about the Charter Hall accelerator program and apply you can do so at www.charterhallaccelerator.cc So with that, enjoy this conversation on the future of real estate. Topics discussed: why Charter Hall is partnering with Collective Campus to work with proptech startups what startups can expect from Charter Hall and the accelerator program what kind of startups Charter Hall is looking for where our panelists think the real estate industry has evolved in the past 5 years and where it is going how realAS has found the transition from startup to working with a corporate (acquired by ANZ bank in 2016) how startups can effectively sell to large corporates and REITs technologies that our panelists are most excited by and their applications to real estate challenges in developing a proptech startup from the ground up Listen on iTunes | Listen on Stitcher | Listen on Soundcloud If you’d like to find out more about the Charter Hall accelerator program and apply you can do so at www.charterhallaccelerator.cc For more content like this head over to www.collectivecampus.io

Scope of Success
Ep42 Agile Camp Guest/Stacey Louie

Scope of Success

Play Episode Listen Later Sep 27, 2017 20:52


In this final Agile Camp episode we talk with Stacey Louie, Enterprise Agile Coach and former CIO/CTO heading Product Management, Software Development, and TechOps and co-founder of Agile Camp.  We some up our thoughts on the event and get Stacey's perspective and thoughts on how he has helped create an amazing opportunity for Agile professionals to meet. 

DevOps Chat
Why Real Transformation Starts with Culture, Bryson Koehler and Shelbee Smith-Eigenbrode

DevOps Chat

Play Episode Listen Later Feb 21, 2017 22:59


While culture is of the utmost importance to enable digital transformation, there are many other milestones in a successful DevOps journey. Join Alan Shimel, Editor-in-Chief, DevOps.com, as he hosts Bryson Koehler, GM, Distinguished Engineer and CTO of IBM Watson and Cloud Platform, and Shelbee Smith-Eigenbrode, Senior Software Engineer/IT Architect at IBM. Learn about challenges that The Weather Company (TWC) faced during the transition from TWC, to being TWC: an IBM company. Koehler is CTO of IBM’s newly formed Watson and Cloud Platform, as well as GM and distinguished engineer for IBM. Prior to this role, he served as executive vice president, distinguished engineer and CIO/CTO of TWC. He has an extraordinary record of leading significant business transformations and underlying cultural shifts. To do so successfully, Koehler maintains cultural change must first be incited in tech companies at the developer level. While at TWC, Koehler built a DevOps culture and practice that encourages transparency, accountability and collaboration. It is his mission to replicate this model in the transformation of IBM’s culture from a legacy IT enterprise to a true cloud platform company.

Interviews: Tech and Business
HCM and Digital Transformation, with Stuart Sackman, CTO and CIO, ADP

Interviews: Tech and Business

Play Episode Listen Later Jul 30, 2016 47:28


Human capital management is at the forefront of digital change and transformation. For this episode, a senior leader from one of the largest HCM product organizations in the world shares his view of this evolving landscape.Stuart Sackman leads ADP’s Global Product and Technology (GPT) organization, overseeing both client-facing product development and internal technology (CIO/CTO) operations. Stuart ensures that the GPT team’s work aligns with ADP’s overall technology efforts and our strategic goal of becoming the world’s leading provider of Human Capital Management solutions.

Interviews: Tech and Business
HCM and Digital Transformation, with Stuart Sackman, CTO and CIO, ADP

Interviews: Tech and Business

Play Episode Listen Later Jul 29, 2016 47:28


Human capital management is at the forefront of digital change and transformation. For this episode, a senior leader from one of the largest HCM product organizations in the world shares his view of this evolving landscape.Stuart Sackman leads ADP’s Global Product and Technology (GPT) organization, overseeing both client-facing product development and internal technology (CIO/CTO) operations. Stuart ensures that the GPT team’s work aligns with ADP’s overall technology efforts and our strategic goal of becoming the world’s leading provider of Human Capital Management solutions.

The Cloudcast
The Cloudcast #241 - Technology Trends Outside Silicon Valley

The Cloudcast

Play Episode Listen Later Mar 5, 2016 35:18


Aaron and Brian talk with Keith Townsend (@CTOAdvisor) about emerging technology trends, how Enterprises around the world differ from the Bay Area, the organizational challenges of containers, and his CIO/CTO advice for large companies. Show Links: This show sponsored by Intel Cloud For All Get a free book from O'Reilly media or use promo code PCBW for a discount on all books Keith's Podcast - The CTO Advisor Podcast Keith's Blog - The CTO Advisor Topic 1 - Let's talk about your background, community involvement, and in particular your recent move from Consultant to IT practitioner. Topic 2 - You stay up to date on most of the modern technologies, but also work in large Enterprise in the Midwest. How different is the Bay Area echo chamber from your view of the world? Topic 3 - Let's talk about containers and DevOps. How do you see that fitting into today's IT organizations? What has to change? What won't change? Topic 4 - We're seeing more "overlay" technologies in the market, from containers or SDN or aspects of security (we talked to Illumio on Eps.239). How do you see those working in silo'd IT environments? Who pays for them? Topic 5 - If you were a CIO, in an industry that's getting more competitive with a digital competitor, how would you start thinking about allocating resources, uplifting (or rehiring) skills, organizational culture, etc.?