Podcast appearances and mentions of Chris Elmore

When a customer chooses the cheapest option, is it really because of price or because of how it was presented? In this episode of Windshield Time, Chris Elmore and James “J-Dub” Walker reveal why customers default to low-price decisions—and how techs unknowingly reinforce that bias. Packed with real-world roleplay and proven frameworks, this episode teaches you how to present pricing with confidence, educate customers without confusion, and protect the value of your premium work. You'll learn how to: -Present prices top-down to anchor value -Avoid confusing customers with too many options at once -Leverage the psychology of loss aversion and consensus -Build trust while still selling premium -Reframe pricing conversations to highlight long-term value Mentioned in This Episode: → Only 18% of customers actually buy the cheapest option → Why techs often “lead the witness” toward low-cost picks → The importance of slowing down when presenting pricing → Robert Cialdini's Influence  → Real roleplay examples that build confidence in price delivery

In the trades, busy season feels like chaos—calls stack up, the pressure ramps, and the temptation to rush is real. But here's the truth: cutting corners doesn't save time—it costs you. In this episode of Windshield Time, Todd Liles and Chris Elmore share why slowing down and sticking to the process is the fastest way to consistency, trust, and long-term wins. If you're feeling the heat in your business right now, this episode is your reset button. You'll learn how to: -Stick to full processes—even when you're slammed -Avoid costly callbacks caused by rushed work -Present all options during peak season to boost value -Build trust between schedulers and techs with better communication -Use scarcity and urgency to increase perceived value Mentioned in This Episode: → Callbacks and the cost of cutting corners → Full option presentations—even during demand surges → Schedule trust: defining emergencies and honoring boundaries → Why speed without clarity breaks your team → The mindset shift that prevents burnout and boosts results

Ever presented your findings… and watched the customer go quiet? In this episode of Windshield Time, Chris Elmore and James “J-Dub” Walker unpack what really causes that reaction—and how to prevent it. From the very first question you ask, you're either setting context or setting a trap. If you want the customer to trust you when it matters most, you've got to build contrast early and deliver findings with clarity, confidence, and control. You'll learn how to: -Ask better questions that build trust and uncover expectations -Use age, maintenance, and filtration to create context -Structure findings as a story—not a list of problems -Separate the “meaning” conversation from the “money” conversation -Keep control of the call while giving customers space to process -Turn presentation anxiety into confidence and clarity Mentioned in this episode: The “bomb blast” effect: why customers shut down The 7-step findings presentation framework How to avoid the “I also found…” death spiral The importance of linking symptoms to causes When to give customers space—and when to stay close Why you shouldn't present findings with pricing attached

“Why do we have to charge so much?” If you've ever asked that question—or had a customer ask it—this episode is for you. In this candid breakdown, Chris Elmore and James “J-Dub” Walker unpack what it really costs to run a service call, why pricing isn't based on greed, and how to explain value when customers don't understand what they're paying for. This is the financial literacy episode every tech and salesperson should hear. You'll learn how to: -Break down fixed costs vs. variable costs in simple terms -Explain why two water heaters are not the same job -Understand what it actually costs to acquire a customer -Protect profit without cutting corners or rushing the job -Use long-term value (like memberships) to stay profitable -Talk to customers—and owners—about price with confidence Mentioned in this episode: The 100 Pennies exercise for understanding margins True cost breakdowns: marketing, overhead, labor, materials Membership math: how repeat visits lower cost per call Why price is based on need, not greed The problem with "just knocking $500 off" FOLLOW + REVIEW Enjoyed this episode? Follow us and leave us a review. Then share it with a teammate who needs to hear it.

Just because you've been there before doesn't mean the process changes. In this episode of Windshield Time, Chris Elmore and James “J-Dub” Walker break down the common trap techs fall into with returning customers—skipping steps, rushing intros, and assuming too much.  You'll learn how to: Because familiarity doesn't excuse laziness—it demands excellence. -Adapt your intro without losing professionalism or control -Balance familiarity with structure for a better customer experience -Avoid lazy shortcuts that damage repeat trust -Stay consistent—even when the customer knows your name -Ask instead of assume, and elevate repeat visits with small details Mentioned in this episode: PRESS PLAY adaptations for return visits The “ERR” framework: Empathize, Reassure, Redirect The danger of familiarity: where techs often cut corners Customer loyalty stories (and where they break down) Why consistency > one-time excellence Real-world examples from the field—and a cocktail named Lady Hancock

Not every objection is about price. Sometimes, customers are already frustrated the moment you pull up. In this episode of Windshield Time, Chris Elmore and James “J-Dub” Walker unpack the invisible minefields techs face—frustrated customers, callbacks, pre-diagnosed opinions, and homeowners who try to control the process. You'll learn how to: -Navigate awkward customer situations without taking the blame -Use the “ERR” method: Empathize, Reassure, Redirect -Avoid apologizing for things you don't own -Guide customers back into your process—without a fight -Stay calm, confident, and in control—even on callbacks or late arrivals Mentioned in this episode: The ERR framework: Empathize, Reassure, Redirect “Time, Crime, or Grime” — why customers don't want you inside The danger of owning problems that aren't yours How redirecting avoids conflict (and earns trust) Personality profiles and their role in tension Why every conversation is low-level negotiation

The best sales pros don't just follow a script—they read the person in front of them. In this episode of Windshield Time, Chris Elmore and James Walker break down how understanding personality types (like DISC) helps techs adapt faster, build trust, and close more calls without sounding robotic. You'll hear exactly how to spot a Driver at the door, how a Stable personality might hide their objections, and how to adjust your tone and questions to connect faster with each type.

Ever been told, “I'm getting a few other bids” or “I want a second opinion”—and didn't know what to say next? In this episode of Windshield Time, Chris Elmore and James Walker break down how to confidently handle process-driven objections like multiple bids or second opinions. You'll learn how to avoid getting defensive, build credibility early, and ask the right questions to keep control of the conversation and close the sale without pressure.

Money objections are tough, especially when you hear “I can't afford it.” In this episode of Windshield Time, Chris Elmore and James Walker dive into one of the most emotional objections techs face in the field. You'll learn why affordability objections feel so awkward, how to overcome your own money biases, and how to turn a vulnerable moment into a confident path forward.

Ever heard “I need to think about it” and watched your sale walk out the door? In this episode of Windshield Time, Chris Elmore and James Walker unpack one of the most common—and misunderstood—objections in the field. Learn what that phrase really means, why it's usually a smokescreen, and how to respond without being pushy, salesy, or awkward. You'll walk away with tools to turn vague brush-offs into confident conversations that move the sale forward.

In today's episode of Windshield Time, hosts Chris Elmore and guest Jack Arnold dive into the game-changing mindset shifts that helped turn a drowning electrical business into a $4.75 million success story. Jack was $250,000 in debt, working until 1 a.m., and ready to shut the doors—until one conversation flipped the switch.

In today's episode of Windshield Time, hosts Chris Elmore and Harold “J-Dub” James Walker Jr. tackle one of the most challenging and frustrating objections in the home service world — “I need to talk to my spouse.” They break down why this objection is so powerful, what it really means, and why many techs handle it the wrong way. Chris and James share practical scripts and techniques you can use today to follow your customer onto their sacred ground without getting shut down. If you're looking for a nugget of wisdom to up your service game, this episode has it. Listen now and learn how to turn a roadblock into a trust-building conversation. Want to go even deeper? Download our free Ultimate Objection-Handling Playbook, packed with proven strategies and scripts for handling the five most common objections in the field.

In today's episode of Windshield Time, hosts Chris Elmore and Harold “J-Dub” James Walker Jr. dive deep into one of the biggest challenges in sales—handling money objections like a pro. Whether a customer says, “That's too expensive,” “I need to think about it,” or “I just can't afford it right now,” how you respond can make or break the sale. Chris and J-Dub explain the difference between objections and denials, why price pushback isn't always about money, and how to navigate these conversations confidently without sounding like pushy salespersons. They reveal key strategies for separating the real issue from the smokescreen, building trust, and presenting solutions that customers say yes to. If you're looking for proven techniques to increase your closing rate and master sales conversations, this episode is packed with actionable takeaways. Don't leave money on the table—listen now! The coaches at Service Excellence have worked with over 1,000 service companies, learning to avoid costly mistakes and maximize sales performance. If you'd like to dive deeper into this topic or others, reach out to Chris or James directly!

In today's episode of Windshield Time, hosts Chris Elmore and Harold "J-Dub" James Walker Jr. explain the concept of 1% improvments, and why making them day in and day out compounds over time. They also pull from the James Clear's book "Atomic Habits" to explore how you can implement this idea today! If you're looking for a nugget of wisdom to up your service game, we may just have it here today. Take one small step and you can have it. Listen now! Sign up for an upcoming class here! The coaches at Service Excellence have worked closely with more than 1,000 service companies and learned from them how to avoid every mistake that can be made. So, if you'd like to talk deeper on this subject and others, use Chris or James' contacts below! Chris Elmore: 254-733-7109 or elmore@servextra.com James Walker: 254-230-5266 or james@servextra.com Go out and Turn Learning into Earning!

In today's episode of Windshield Time, hosts Chris Elmore and Harold "J-Dub" James Walker Jr. pose the question, "What is the number one thing to do in the home?" Chris and James give great answers that range from establishing confidence to demonstrating professionalism. If you're looking for a nugget of wisdom to up your service game, we may just have it here today. Take one small step and you can have it. Listen now! Sign up for an upcoming class here! The coaches at Service Excellence have worked closely with more than 1,000 service companies and learned from them how to avoid every mistake that can be made. So, if you'd like to talk deeper on this subject and others, use Chris or James' contacts below! Chris Elmore: 254-733-7109 or elmore@servextra.com James Walker: 254-230-5266 or james@servextra.com Go out and Turn Learning into Earning!

In today's episode of Windshield Time, hosts Chris Elmore and Harold "J-Dub" James Walker Jr. explore why closing is the natural conclusion to a well executed sales process by making the interaction less transactional and more relational. If you're looking for a nugget of wisdom to up your service game, we may just have it here today. Take one small step and you can have it. Listen now! Sign up for an upcoming class here! The coaches at Service Excellence have worked closely with more than 1,000 service companies and learned from them how to avoid every mistake that can be made. So, if you'd like to talk deeper on this subject and others, use Chris or James' contacts below! Chris Elmore: 254-733-7109 or elmore@servextra.com James Walker: 254-230-5266 or james@servextra.com Go out and Turn Learning into Earning!

In today's episode of Windshield Time, hosts Chris Elmore and Harold "J-Dub" James Walker Jr. dive into the LEAP method of handling objections, taking a hard look at the "asking questions" phase. They explore how asking great questions can build trust and credibility and often solve client anxities and issues. If you're looking for a nugget of wisdom to up your service game, we may just have it here today. Take one small step and you can have it. Listen now!   Sign up for an upcoming class here! The coaches at Service Excellence have worked closely with more than 1,000 service companies and learned from them how to avoid every mistake that can be made. So, if you'd like to talk deeper on this subject and others, use Chris or James' contacts below! Chris Elmore: 254-733-7109 or elmore@servextra.com James Walker: 254-230-5266 or james@servextra.com Go out and Turn Learning into Earning!

In today's episode of Windshield Time, hosts Chris Elmore and Harold "J-Dub" James Walker Jr. explore the three ways customers spend with your company; money, time, and emotion. They discuss how these elements intertwine and affect the customer experience, emphasizing the importance of emotional connections in the transaction process. If you're looking for a nugget of wisdom to up your service game, we may just have it here today. Take one small step and you can have it. Listen now!     Chapters:   00:00 Introduction to Windshield Time Podcast 03:02 The Importance of Customer Experience 05:55 What's Going Into Your Brain? 08:56 Understanding Customer Spending 12:00 The Role of Money in Customer Transactions 14:57 The Emotional Aspect of Customer Spending 19:00 Decision-Making: The Role of Information 20:28 Assessing Value: Time, Money, and Emotion 24:23 Commodities and Consumer Choices 27:17 Emotional Factors in Service Interactions 30:11 The Trade-off Between Time and Money 35:41 The Importance of Perceived Value 38:51 Navigating Emotional Seasons: The Holiday Effect     Takeaways:   1) Customers spend money, time, and emotion with you. 2) People buy on emotion and justify with logic. 3) Consumers often choose based on perceived value rather than actual quality. 4) Commodities are often judged solely on price due to lack of differentiation. 5) The holiday season can amplify emotional spending and objections. Sign up for an upcoming class here! The coaches at Service Excellence have worked closely with more than 1,000 service companies and learned from them how to avoid every mistake that can be made. So, if you'd like to talk deeper on this subject and others, use Chris or James' contacts below! Chris Elmore: 254-733-7109 or elmore@servextra.com James Walker: 254-230-5266 or james@servextra.com Go out and Turn Learning into Earning!

In today's episode of Windshield Time, hosts Chris Elmore and Harold "J-Dub" James Walker Jr. explore strategies to handle the objections you're sure to face in the upcoming holiday season, and how Ralphine from "A Christmas Story" can help you overcome these obstacles. If you're looking for a nugget of wisdom to up your service game, we may just have it here today. Take one small step and you can have it. Listen now!     Chapters:   00:00 Introduction   11:39 Understanding the Holiday Objection   14:03 Ralphie's Sales Approach in A Christmas Story   19:32 Influencers and Decision Makers in Sales   21:52 Understanding Influencers in Decison Making   29:09 Ralphie's Strengths: Knowledge and Passion   37:46 Classic Mistakes in Sales: Ignoring Key Influencers   44:55 Lesson Learned from Ralphie's Journey     Key Takeaways:   1) Avoiding weaknesses hinders progress and improvement   2) Knowing the personality types of decision makers aids in sales   3) Handle objections directly rather than resorting to tricks   4) Set clear timelines for follow ups and decisions   5) Using tools like ChatGPT can enhance knowledge and confidence     Sign up for an upcoming class here!   The coaches at Service Excellence have worked closely with more than 1,000 service companies and learned from them how to avoid every mistake that can be made. So, if you'd like to talk deeper on this subject and others, use Chris or James' contacts below!   Chris Elmore: 254-733-7109 or elmore@servextra.com James Walker: 254-230-5266 or james@servextra.com   Go out and Turn Learning into Earning!

In today's episode of Windshield Time, hosts Chris Elmore and Harold "J-Dub" James Walker Jr. discuss raising the customer's awareness by utilizing the prescription pyramid to build a compelling case of services for the client. If you're looking for a nugget of wisdom to up your service game, we may just have it here today. Take one small step and you can have it. Listen now!     Chapters:   00:00 Introduction   02:59 Personal Updates   06:00 Insights from Recent Industry Visits   08:56 Quotes and Their Impact   11:58 Raising Awareness and the Prescription Pyramid   14:45 The Stability of the Pyramid Structure   17:44 Understanding the Prescription Pyramid   19:46 The Importance of Awareness in Customer Engagement   23:59 General vs. Specific Awareness   28:17 The Role of Checklists in Raising Awareness   32:10 Buliding Trust Through Evidence and Awareness     Key Takeaways:   1) Understanding customer language and building trust is key to building trust   2) Checklists are essential for thorough diagnostics and raising awareness   3) The difference between expectation and reality defines customer value   4) Technicians must be aware of common issues in their service areas   5) Effective communication involves both head and heart     Sign up for an upcoming class here!   The coaches at Service Excellence have worked closely with more than 1,000 service companies and learned from them how to avoid every mistake that can be made. So, if you'd like to talk deeper on this subject and others, use Chris or James' contacts below!   Chris Elmore: 254-733-7109 or elmore@servextra.com James Walker: 254-230-5266 or james@servextra.com   Go out and Turn Learning into Earning!

Global Product Management Talk is pleased to bring you the next episode of... Product Mastery Now with host Chad McAllister, PhD. The podcast is all about helping people involved in innovation and managing products become more successful, grow their careers, and STANDOUT from their peers. About the Episode:  In this episode of Product Mastery Now, I'm interviewing Chris Elmore, a tech entrepreneur and college professor who helped found Avid Exchange, a unicorn startup that went public in 2021. Chris brings years of experience in product innovation and management, and he's here to share his thoughts on driving innovation and keeping businesses growing for the long haul. Here are the key points from our conversation: A simple definition of innovation: “It's better than what it was”Rethinking organizational structure can improve the flow of innovative ideasHiring should focus on cultural fit and alignment around organization mission and purposeEveryone in an organization can be an innovator

In today's episode of Windshield Time, hosts Chris Elmore and Harold "J-Dub" James Walker Jr. differentiate between manipulation and influence in sales, emphasizing the need for authentic conversations and building context to create positive influence. They pose the question, "Is creating urgency ethical?" If you're looking for a nugget of wisdom to up your service game, we may just have it here today. Take one small step and you can have it. Listen now!     Chapters:   00:00 Introduction to Windshield Time Podcast 02:57 The Importance of Authentic Conversations 06:01 Life Stages and Family Dynamics 08:48 Understanding Customer Mindsets 12:01 The Role of Maintenance Calls 14:58 Creating Urgency in Service Calls 21:00 Defining Urgency and Its Importance 23:57 Manipulation vs. Influence in Sales 30:02 Building Context for Influence 36:02 Awareness vs. Action in Customer Engagement 42:04 Creating Urgency Through Positive Influence     Key Takeaways:   1) Authenticity in conversations fosters trust with customers. 2) Understanding customer mindsets is crucial for effective service. 3) Creating urgency should be about awareness, not manipulation. 4) Influence is about mutual benefit, while manipulation is one-sided. 5) Building context is essential for effective communication. 6) Awareness comes from asking the right questions. 7) Urgency can prevent negative future outcomes. 8) Service calls should focus on educating the customer. 9) The relationship between technician and customer is vital. 10) Creating a positive influence leads to better customer engagement.     Sign up for an upcoming class here! The coaches at Service Excellence have worked closely with more than 1,000 service companies and learned from them how to avoid every mistake that can be made. So, if you'd like to talk deeper on this subject and others, use Chris or James' contacts below! Chris Elmore: 254-733-7109 or elmore@servextra.com James Walker: 254-230-5266 or james@servextra.com Go out and Turn Learning into Earning!

In today's episode of Windshield Time, hosts Chris Elmore and Harold "J-Dub" James Walker Jr. discuss the slow season that trades businesses experience in the winter and how you can best combat it! If you're looking for a nugget of wisdom to up your service game, we may just have it here today. Take one small step and you can have it. Listen now!   Chapters: 00:00 - Introduction and Greetings 12:19 - Navigating the Slow Season 17:16 - Understanding Customer Attitudes 19:13 - Managing Company Fears and Anxieties 21:56 - Avoiding Hibernation and The Technician's Attitude 22:49 - Introduction and Bear Analogy 25:13 - The Slow Season and Springtime Wake-Up 26:11 - Avoiding Hibernation Mode 27:37 - The Contagious Nature of Attitude 28:58 - Following Your Process and Maintaining a Positive Mindset 31:32 - The Impact of Effort and Attitude on Company Culture 38:22 - Adapting to the Slow Season 43:23 - Conclusion and Contact Information   Key Takeaways: 1) The slow season in the home service industry brings a change in attitudes for customers, companies, and technicians. 2) Customers may believe that it's not urgent to get work done during the slow season and may have other expenses to prioritize. This is an additional objection you'll have to solve for. 3) Companies may experience fear and anxiety about generating revenue and keeping their employees busy during the slow season. 4) Technicians should avoid hibernation-like behavior during the slow season and stay proactive in finding work and improving their skills. You must maintain a strong work ethic and positive attitude during the slow season. 5) Continue to follow your processes and don't change your mindset. 6) Attitude is contagious and affects customer interactions company culture. Be mindful of this!   Sign up for an upcoming class here! The coaches at Service Excellence have worked closely with more than 1,000 service companies and learned from them how to avoid every mistake that can be made. So, if you'd like to talk deeper on this subject and others, use Chris or James' contacts below! Chris Elmore: 254-733-7109 or elmore@servextra.com James Walker: 254-230-5266 or james@servextra.com Go out and Turn Learning into Earning!

In today's episode of Windshield Time, hosts Chris Elmore and Harold "J-Dub" James Walker Jr. explore the principles behind olympic weightlifting and how you can take these ideas into the home service field. Believe it or not, there are many similarities between these two worlds! If you're looking for a nugget of wisdom to up your service game, we may just have it here today. Take one small step and you can have it. Listen now! Sign up for an upcoming class here! The coaches at Service Excellence have worked closely with more than 1,000 service companies and learned from them how to avoid every mistake that can be made. So, if you'd like to talk deeper on this subject and others, use Chris or James' contacts below! Chris Elmore: 254-733-7109 or elmore@servextra.com James Walker: 254-230-5266 or james@servextra.com Go out and Turn Learning into Earning!

In today's episode of Windshield Time, Harold "J-Dub" James Walker Jr. finds his way back to the Windshield Time studio to rejoin co-host Chris Elmore. Today the duo discusses how to deal with awkard and exceptionally confrontational objections, like religion or politics, while in the home. Yikes! If you're looking for a nugget of wisdom to up your service game, we may just have it here today. Take one small step and you can have it. Listen now!   Sign up for an upcoming class here!   The coaches at Service Excellence have worked closely with more than 1,000 service companies and learned from them how to avoid every mistake that can be made. So, if you'd like to talk deeper on this subject and others, use Chris or James' contacts below! Chris Elmore: 254-733-7109 or elmore@servextra.com James Walker: 254-230-5266 or james@servextra.com   Go out and Ignite the Power Within!

In today's episode of Windshield Time, Chris Elmore is joined again by guest host and Service Excellence coach Matthew Barbosa. Today they discuss managing customer's expectations, where they come from, and how to understand them. If you're looking for a nugget of wisdom to up your service game, we may just have it here today. Take one small step and you can have it. Listen now!   Sign up for an upcoming class here!   The coaches at Service Excellence have worked closely with more than 1,000 service companies and learned from them how to avoid every mistake that can be made. So, if you'd like to talk deeper on this subject and others, use Chris or James' contacts below! Chris Elmore: 254-733-7109 or elmore@servextra.com Matthew Barbosa: 214-878- 9672 or matthew@servextra.com   Go out and Ignite the Power Within!

In today's episode of Windshield Time, Chris Elmore is joined by guest host and Service Excellence coach Matthew Barbosa to talk about the importance of technicians caring for their physical and mental health. Guys in the field must take of themselves before they can adequately take care of the client, and today we talk about how to do just that! So if you're looking for a nugget of wisdom to up your service game, we may just have it here today. Take one small step and you can have it. Listen now!   Sign up for an upcoming class here!   The coaches at Service Excellence have worked closely with more than 1,000 service companies and learned from them how to avoid every mistake that can be made. So, if you'd like to talk deeper on this subject and others, use Chris or James' contacts below! Chris Elmore: 254-733-7109 or elmore@servextra.com Matthew Barbosa: 214-878- 9672 or matthew@servextra.com   Go out and Ignite the Power Within!

In today's episode of Windshield Time, Chris Elmore and Harold "J-Dub" James Walker Jr. talk about the timeline of the service call, which spans from the dispatch to saying farewall to the client and includes everything in between. If you're looking for a nugget of wisdom to up your service game, we may just have it here today. Take one small step and you can have it. Listen now!   Sign up for an upcoming class here!   The coaches at Service Excellence have worked closely with more than 1,000 service companies and learned from them how to avoid every mistake that can be made. So, if you'd like to talk deeper on this subject and others, use Chris or James' contacts below! Chris Elmore: 254-733-7109 or elmore@servextra.com James Walker: 254-230-5266 or james@servextra.com   Go out and Ignite the Power Within!

In today's episode of Windshield Time, Chris Elmore and Harold "J-Dub" James Walker Jr. discuss the importnace of establishing and understanding both input and output KPIs within your business. Output KPIs are lagging indicators that show results, and input KPIs are activities that drive those results. Have you fallen victim to only tracking the outputs of your busienss? If you're looking for a nugget of wisdom to up your service game, we may just have it here today. Take one small step and you can have it. Listen now!   Sign up for an upcoming class here!   The coaches at Service Excellence have worked closely with more than 1,000 service companies and learned from them how to avoid every mistake that can be made. So, if you'd like to talk deeper on this subject and others, use Chris or James' contacts below! Chris Elmore: 254-733-7109 or elmore@servextra.com James Walker: 254-230-5266 or james@servextra.com   Go out and Ignite the Power Within!

In today's episode of Windshield Time, Chris Elmore and Harold James Walker Jr. discuss the push back owner's can recieve when suggesting their team members use scripts while talking to clients. What many in the home service industry do not realize, however, is that scripts are not meant to be regurgitated word for word; they're meant to stand as guide for your language. A script is not a track you must stay on, it's a path with boundaries you stay within! If you're looking for a nugget of wisdom to up your service game, we may just have it here today. Take one small step and you can have it. Listen now!   Sign up for an upcoming class here!   The coaches at Service Excellence have worked closely with more than 1,000 service companies and learned from them how to avoid every mistake that can be made. So, if you'd like to talk deeper on this subject and others, use Chris or James' contacts below! Chris Elmore: 254-733-7109 or elmore@servextra.com James Walker: 254-230-5266 or james@servextra.com   Go out and Ignite the Power Within!

In today's episode of Windshield Time, Chris Elmore and Harold James Walker Jr. discuss the concept of 'maintenance itis' that technicians often experience during the slower seasons. They explore the symptoms and challenges of maintenance itis and how it affects the HVAC, plumbing, and electrical trades while also sharing personal stories and anecdotes related to chronic conditions and the importance of regular maintenance visits. The conversation highlights the need for technicians to approach maintenance visits with a proactive mindset and provide value to customers! If you're looking for a nugget of wisdom to up your service game, we may just have it here today. Take one small step and you can have it. Listen now!   Sign up for an upcoming class here!   The coaches at Service Excellence have worked closely with more than 1,000 service companies and learned from them how to avoid every mistake that can be made. So, if you'd like to talk deeper on this subject and others, use Chris or James' contacts below! Chris Elmore: 254-733-7109 or elmore@servextra.com James Walker: 254-230-5266 or james@servextra.com   Go out and Ignite the Power Within!

In today's episode of Windshield Time, Chris Elmore and James Walker discuss the importance of having a conversation with customers rather than interrogating them. They emphasize the need to start the conversation immediately upon arrival, asking questions and engaging in small talk. They also highlight the importance of continuing the conversation as they move through the house or to the affected area. Building rapport and establishing a connection with customers is crucial for long-term relationships and trust. You don't want to interrogate your client! If you're looking for a nugget of wisdom to up your service game, we may just have it here today. Take one small step and you can have it. Listen now!   Sign up for an upcoming class here!   The coaches at Service Excellence have worked closely with more than 1,000 service companies and learned from them how to avoid every mistake that can be made. So, if you'd like to talk deeper on this subject and others, use Chris or James' contacts below! Chris Elmore: 254-733-7109 or elmore@servextra.com James Walker: 254-230-5266 or james@servextra.com   Go out and Ignite the Power Within!   Download the Podcast!

In today's episode of Windshield Time, Chris and James discuss the RES method of Press Play, which stands for relationship building, evaluation, and settling anxieties. They emphasize the importance of a great introduction and how it sets the tone for the entire service call, provide strategies for starting a conversation with the customer, discuss the importance of being curious and adapting to the customer's profile during the evaluation stage, and more! If you're looking for a nugget of wisdom to up your service game, we may just have it here today. Take one small step and you can have it. Listen now!   The coaches at Service Excellence have worked closely with more than 1,000 service companies and learned from them how to avoid every mistake that can be made. So, if you'd like to talk deeper on this subject and others, use Chris or James' contacts below! Chris Elmore: 254-733-7109 or elmore@servextra.com James Walker: 254-230-5266 or james@servextra.com   Go out and Ignite the Power Within!

In today's episode of Windshield Time, Chris and James talk about the importance of painting a picture that's easy to see. What does this mean? Your job as a service tech is to diagnose problems, suggest solutions, and execute them. But in the midst of this, it's easy to forget that the homeowner does not always have the knowledge and context you do. Taking the time to explain to the client the extent of your finding and all the little details of the solutions is the act of painting a picture everyone can understand. Check out this episode today and up your service game tomorrow!   Want to talk more on this subject with Chris or James? Feel free to use their contacts below! Chris Elmore: 254-733-7109 or elmore@servextra.com James Walker: 254-230-5266 or james@servextra.com   Go out and Ignite the Power Within!

In today's episode of Windshield Time, Chris and James talk about the difference replace versus repair dilemma that techniciancs may run into out in the field, and how to deal with these situations. They discuss topics like educating the client on your recommendation, adapting your approach to the client's profile, and more. Check out this episode today and up your service game tomorrow!   Want to talk more on this subject with Chris or James? Feel free to use their contacts below! Chris Elmore: 254-733-7109 or elmore@servextra.com James Walker: 254-230-5266 or james@servextra.com   Go out and Ignite the Power Within!

In today's episode of Windshield Time, Chris and James talk about the importance of controlling the environment with the client. This is done in large part by properly managing the image you put on display when entering a home. Tune in to hear more about this topic today!   Want to talk more on this subject with Chris or James? Feel free to use their contacts below! Chris Elmore: 254-733-7109 or elmore@servextra.com James Walker: 254-230-5266 or james@servextra.com   Go out and Ignite the Power Within!

Michael and Arielle talk with entrepreneur, author, adjunct professor (UNCC) and the 1st employee of AvidXchange Chris Elmore about the adventure of building a successful company that went public in 2020 and his journey as a musician that started in 1985. https://thechriselmore.com/ https://linktr.ee/theroostergastonia --- Support this podcast: https://podcasters.spotify.com/pod/show/theroostergastonia/support

On today's episode of Windshield Time, Chris Elmore and James Walker reunite to talk about doing your homework before stepping into a client's home. Wouldn't you want your doctor to check your medical chart before a visit? Be sure to check your client's chart before your next service call so you can provide more value, professionalism, and a better customer expereince!

In this episode of the "I Fired My Boss" podcast, hosts Dan Claps and Christian Dadulak interview Chris Elmore, a successful franchisee with multiple business ventures. Chris shares his journey into franchising, starting with his background in advertising and his desire for a more fulfilling career. He discusses his decision to explore franchising, seeking advice from friends already in the industry. Eventually, Chris and his wife took a leap of faith and became franchisees of Orange Theory Fitness, an early-stage brand in their Tampa marketplace.Chris explains the challenges they faced as early adopters, with limited brand recognition and the need to secure funding. Despite the initial uncertainty, Orange Theory's pre-sale period proved successful, helping them build a strong membership base before the official opening. Chris highlights the importance of managing expectations and the cautionary tale of underestimating the time required for municipal permitting, which put their finances at risk. Overall, the episode provides valuable insights into the franchise selection process, the early stages of building a franchise, and the importance of capital and realistic expectations in the franchising journey.Welcome to the I Fired My Boss Franchise podcast, hosted by Dan Claps and Christian Dadulak. Dan Claps is the founder and CEO of Franchise Playbook, a franchise or platform that creates, owns and operates dynamic franchise brands in the mobile services space. His life's goal is to help people just like you fire their boss and become a business owner. Christian Dadulak is a top franchise consultant and co-founder of Real Franchising, a leading franchise consulting firm. And together they're on a mission to help people fire their boss, hire themselves, and live the American dream through franchise ownership.If you want to fire your boss, make sure you head on over to https://ifiredmybosspodcast.com and fill out the form to schedule a no-cost consultation. And if you enjoyed this episode, make sure to subscribe, leave a review and share with a friend who might also want to fire their boss.The I Fired My Boss Podcast is a huge supporter of the International Franchise Association (IFA). If you are a fan of franchising and have an interest in joining the franchise community, the IFA is a great place to start! Learn more here: https://www.franchise.org/about-us

Matt Bonaparte and Owen Valentine discuss the injuries Syracuse sustained in its 31-7 win over Louisville Saturday. Who will the replacements be? How will they fare? Should fans be worried? It's all on your Tuesday episode.You can find episodes of the Locked On Syracuse podcast on Apple Podcasts, Spotify, Audacy or wherever you get your podcasts. Please leave us a like and rating as we would leave to hear your feedback. Be sure to tell your friends if you enjoy the pod!For bonus coverage, check us out on Twitter @LO_Syracuse to interact with us throughout games and feel free to suggest topics in the future.Underdog FantasySign up on underdogfantasy.com with the promo code LOCKED ON and get your first deposit doubled up to $100! Learn more about your ad choices. Visit podcastchoices.com/adchoices

Matt Bonaparte and Owen Valentine discuss the injuries Syracuse sustained in its 31-7 win over Louisville Saturday. Who will the replacements be? How will they fare? Should fans be worried? It's all on your Tuesday episode. You can find episodes of the Locked On Syracuse podcast on Apple Podcasts, Spotify, Audacy or wherever you get your podcasts. Please leave us a like and rating as we would leave to hear your feedback. Be sure to tell your friends if you enjoy the pod! For bonus coverage, check us out on Twitter @LO_Syracuse to interact with us throughout games and feel free to suggest topics in the future. Underdog Fantasy Sign up on underdogfantasy.com with the promo code LOCKED ON and get your first deposit doubled up to $100! Learn more about your ad choices. Visit podcastchoices.com/adchoices

Steve Infanti and Paulie Scibilia debate how excited Syracuse fans should be after a statement win over Louisville. Then, two dedicated callers chime in with their thoughts on the game. Later, 247 Sports' Stephen Bailey breaks down the game and how the team will handle the losses of Chris Elmore and Stefon Thompson.

The Syracuse Orange football team is 1-0! Enough written words, let's talk about how hyped we all are at the moment! In this week's edition of the Podcast, the guys talked about... Syracuse beats Louisville 31-7! First star: The defense. Pay Tony White. We give all the props to the linebacker corps. They had one of the best performances of the game. Defensive depth is something that comes from competition, and it has paid. We dive into the injuries suffered in Week 1, which include Stefon Thompson and Chris Elmore. Which players impressed us most on the defensive side of the ball. HOMEFIELD APPAREL (Use promo code NUNES for 10% off your first order) Sean Tucker is excellent. We are pleased with his performance. The new Syracuse offensive scheme is pretty cool. We dig it. But we talk about the offensive line. And their issues. 30 SECOND TIMEOUT: Tony White has the best twitter account. Garret Shrader love fest time. He played amazing. UCONN PREDICTIONS! Join our Discord! If you haven't yet, please subscribe to Troy Nunes Is An Absolute Podcast: Download the podcast from Megaphone Download the podcast from iTunes (PLEASE RATE & REVIEW the podcast on iTunes. Appreciate it!) Also: Stitcher, Spotify, TuneIn, Castbox You Missed It! Recent TNIAAP episodes: TNIAAP: Football Season Preview! TNIAAP: We're Talking About Practice TNIAAP: Summer's ending and football's heating up. TNIAAP: TBT Preview TNIAAP: All Hail our B1G Overlords These will be taking place every Sunday night at 8 PM ET, so feel free to join in the fun or wait until the following Monday morning for the re-watch above. Learn more about your ad choices. Visit podcastchoices.com/adchoices

Brent discusses the crossroads that Syracuse football is currently at and how that will change by the end of the season. Later, Brent takes a few calls and shares some soundbites from Coach Babers and Chris Elmore.

The College Football Experience (@TCEonSGPN) on the Sports Gambling Podcast Network previews the upcoming 2022 Syracuse Orangemen. Pick Dundee aka (@TheColbyD) & Patty C (@PattyC831) break down the 2022 Orange roster and key in on each and every game Syracuse plays in 2022. Will Dino Babers have Syracuse as a surprise team in the ACC this year and bowling come in December?Will the hire of offensive coordinator Robert Anae have the Syracuse offense rolling in 2022? Is Garrett Shrader about to have his coming out party in Anae's offense? Is Sean Tucker the most underrated running back in America? Can the passing game get going with the likes of Anthony Queeley, Courtney Jackson, Damien Alford, Chris Elmore, etc? With Syracuse returning their entire offensive line does this mean this team will be vastly improved from a season ago?Can defensive coordinator Tony White continue his Rocky Long like defense's in upstate New York? Will replacing the defensive line be the biggest storyline of the 2022 season? Will linebackers Mikel Jones, Bralyn Oliver and Marlowe Waxbe one of the better linebacker units in the ACC? Does retuning the entire secondary led by Duce Chestnut mean the Case should be rolling defensively? Did Syracuse win or lose the transfer portal in 2022? We talk it all and more on this Syracuse Orangemen edition of The College Football Experience. Syracuse Orangemen 2022 ScheduleWin Total O/U: 5vs Louisville@ UConnvs Purduevs Virginiavs WagnerBYEvs NC State@ Clemsonvs Notre Dame@ Pittsburghvs Florida State@ Wake Forest@ Boston College=====================================================SGPN Merch Store - https://sg.pn/storeDownload The Free SGPN App - https://sgpn.appWynnBET - Bet $100 and get a $100 FREE bet! - https://sg.pn/WynnBETSupport for this episode - IPVanish.com/sgp | OddsTrader.com/bluewireFollow The College Experience & SGPN On Social MediaTwitter - https://twitter.com/TCEonSGPNTwitter - http://www.twitter.com/gamblingpodcastInstagram - http://www.instagram.com/sportsgamblingpodcastTikTok - https://www.tiktok.com/@gamblingpodcastFacebook - http://www.facebook.com/sportsgamblingpodcast Follow The Hosts On Social MediaColby Dant - http://www.twitter.com/thecolbydPatty C - https://twitter.com/PattyC831NC Nick - https://twitter.com/NC__NicK Watch the Sports Gambling PodcastYouTube - https://www.sg.pn/YouTubeTwitch - https://www.sg.pn/Twitch Read & Discuss - Join the conversationWebsite - https://www.sportsgamblingpodcast.comSlack - https://sg.pn/slackReddit - https://www.sg.pn/reddit  Learn more about your ad choices. Visit podcastchoices.com/adchoices

The College Football Experience (@TCEonSGPN) on the Sports Gambling Podcast Network previews the upcoming 2022 Syracuse Orangemen. Pick Dundee aka (@TheColbyD) & Patty C (@PattyC831) break down the 2022 Orange roster and key in on each and every game Syracuse plays in 2022. Will Dino Babers have Syracuse as a surprise team in the ACC this year and bowling come in December? Will the hire of offensive coordinator Robert Anae have the Syracuse offense rolling in 2022? Is Garrett Shrader about to have his coming out party in Anae's offense? Is Sean Tucker the most underrated running back in America? Can the passing game get going with the likes of Anthony Queeley, Courtney Jackson, Damien Alford, Chris Elmore, etc? With Syracuse returning their entire offensive line does this mean this team will be vastly improved from a season ago? Can defensive coordinator Tony White continue his Rocky Long like defense's in upstate New York? Will replacing the defensive line be the biggest storyline of the 2022 season? Will linebackers Mikel Jones, Bralyn Oliver and Marlowe Waxbe one of the better linebacker units in the ACC? Does retuning the entire secondary led by Duce Chestnut mean the Case should be rolling defensively? Did Syracuse win or lose the transfer portal in 2022? We talk it all and more on this Syracuse Orangemen edition of The College Football Experience.   Syracuse Orangemen 2022 Schedule Win Total O/U: 5 vs Louisville @ UConn vs Purdue vs Virginia vs Wagner BYE vs NC State @ Clemson vs Notre Dame @ Pittsburgh vs Florida State @ Wake Forest @ Boston College ===================================================== SGPN Merch Store - https://sg.pn/store Download The Free SGPN App - https://sgpn.app WynnBET - Bet $100 and get a $100 FREE bet! - https://sg.pn/WynnBET Support for this episode - IPVanish.com/sgp | OddsTrader.com/bluewire Follow The College Experience & SGPN On Social Media Twitter - https://twitter.com/TCEonSGPN Twitter - http://www.twitter.com/gamblingpodcast Instagram - http://www.instagram.com/sportsgamblingpodcast TikTok - https://www.tiktok.com/@gamblingpodcast Facebook - http://www.facebook.com/sportsgamblingpodcast   Follow The Hosts On Social Media Colby Dant - http://www.twitter.com/thecolbyd Patty C - https://twitter.com/PattyC831 NC Nick - https://twitter.com/NC__NicK   Watch the Sports Gambling Podcast YouTube - https://www.sg.pn/YouTube Twitch - https://www.sg.pn/Twitch   Read & Discuss - Join the conversation Website - https://www.sportsgamblingpodcast.com Slack - https://sg.pn/slack Reddit - https://www.sg.pn/reddit  Learn more about your ad choices. Visit podcastchoices.com/adchoices

The College Football Experience (@TCEonSGPN) on the Sports Gambling Podcast Network previews the upcoming 2022 Syracuse Orangemen. Pick Dundee aka (@TheColbyD) & Patty C (@PattyC831) break down the 2022 Orange roster and key in on each and every game Syracuse plays in 2022. Will Dino Babers have Syracuse as a surprise team in the ACC this year and bowling come in December? Will the hire of offensive coordinator Robert Anae have the Syracuse offense rolling in 2022? Is Garrett Shrader about to have his coming out party in Anae's offense? Is Sean Tucker the most underrated running back in America? Can the passing game get going with the likes of Anthony Queeley, Courtney Jackson, Damien Alford, Chris Elmore, etc? With Syracuse returning their entire offensive line does this mean this team will be vastly improved from a season ago? Can defensive coordinator Tony White continue his Rocky Long like defense's in upstate New York? Will replacing the defensive line be the biggest storyline of the 2022 season? Will linebackers Mikel Jones, Bralyn Oliver and Marlowe Waxbe one of the better linebacker units in the ACC? Does retuning the entire secondary led by Duce Chestnut mean the Case should be rolling defensively? Did Syracuse win or lose the transfer portal in 2022? We talk it all and more on this Syracuse Orangemen edition of The College Football Experience.   Syracuse Orangemen 2022 Schedule Win Total O/U: 5 vs Louisville @ UConn vs Purdue vs Virginia vs Wagner BYE vs NC State @ Clemson vs Notre Dame @ Pittsburgh vs Florida State @ Wake Forest @ Boston College ===================================================== SGPN Merch Store - https://sg.pn/store Download The Free SGPN App - https://sgpn.app WynnBET - Bet $100 and get a $100 FREE bet! - https://sg.pn/WynnBET Support for this episode - IPVanish.com/sgp | OddsTrader.com/bluewire Follow The College Experience & SGPN On Social Media Twitter - https://twitter.com/TCEonSGPN Twitter - http://www.twitter.com/gamblingpodcast Instagram - http://www.instagram.com/sportsgamblingpodcast TikTok - https://www.tiktok.com/@gamblingpodcast Facebook - http://www.facebook.com/sportsgamblingpodcast   Follow The Hosts On Social Media Colby Dant - http://www.twitter.com/thecolbyd Patty C - https://twitter.com/PattyC831 NC Nick - https://twitter.com/NC__NicK   Watch the Sports Gambling Podcast YouTube - https://www.sg.pn/YouTube Twitch - https://www.sg.pn/Twitch   Read & Discuss - Join the conversation Website - https://www.sportsgamblingpodcast.com Slack - https://sg.pn/slack Reddit - https://www.sg.pn/reddit  Learn more about your ad choices. Visit podcastchoices.com/adchoices

In this episode, we are joined by fellow Team YogiTriathlete athletes Chris Elmore and Daniel Reintjes. We recorded this episode about 48 hours after the completion of Ironman 70.3 Oregon. We love to capture these conversations when we still have fatigue in the brain, soreness in the body, and relative remembrances of the feels of race day. Chris or CJaye is the creator of Endureus, which helps organizations protect the planet by donating all proceeds from products, donations, and earnings collected through Endureus initiatives. He has a huge YouTube following and just completed documenting his 16-week build-up to Oregon. We highly recommend checking out Chris's offerings. Also with us is Coach Daniel one of our triathlon coaches here at YogiTriathlete and the founder of Vegan Powered Athlete. This powerful movement expressed itself through Daniel after the sudden loss of his mom to chronic lifestyle disease. VPA's mission is to influence, educate and provide resources for an athletic vegan lifestyle, so nobody has to face the pain of losing a loved one to a disease that is highly preventable with proper diet and lifestyle changes. These two athletes are not just crushing workouts and races, but BJ and I feel honored to say that they are both furthering YogiTriathlete's mission to create a better world. We hope you guys enjoy this smackdown and if we left any stone unturned for you, please reach out with your questions. In this episode we discuss: - river swim experience - working with expectations of a race - being in calm energy - Jess's return to 70.3 racing - things you see on an Ironman bike course - train the mind to not resist the current situation - fast transitions - shifting focus away from the pain towards something else - nailing your nutrition takes presence - words can shift your story - bike fitness to run to your potential - the meaning you give to pain - favorite volunteer story - working through panic in the swims - goals and desires Namaste- Jess

Here is a quick throwback to June 2017 when I interviewed the CEO Chris Elmore and he dropped major gems! Here we discussed creative destruction. Powerful to understand as an entrepreneur. Listen to the full episode here: https://podcasts.apple.com/us/podcast/the-world-according-to-chris-twac/id1224976288?i=1000413586220Ready to be challenged? Hop in for this 5-day challenge now! ⬇️⬇️⬇️https://www.thesidebusinesschallenge.com/5-days-challengeGet Your GYSB Merchhttps://www.pressnsow.com/gysbGrab your PREORDER of my new book; From Side Hustle To Side Business TODAY! https://www.fromsidehustletosidebusiness.com/preorder-bookDownload the FRE PDF of The 7 Biggest Mistakes Employees Are Making Before Getting Fired, Laid-off or Downsized.www.growyoursidebusiness.com/7mistakesUse #GYSBPodcast when you share this. Also, please subscribe so you know when a new video drops.Support this podcast at — https://redcircle.com/grow-your-side-business/donationsAdvertising Inquiries: https://redcircle.com/brandsPrivacy & Opt-Out: https://redcircle.com/privacy

Episode 95 (6/8/22) Nationals Preview:13 Lifters from Team Rohr: Dmitry Lampe, Serena Thomas, Gretchen Patios, James Vang, Stacie Metcalfe,  Amy Pancake, Olivia Vilella, Jo House, Cindi Jaeger, Katey Dodge, Alicia Webb, Chris Elmore, John LampeNGB Meeting on Monday following Nationals Week.PL SituationWhen you are 3 out, you get out of your chair and walk to the chalk bowl, leaving your headphones on your chair and your drinks under the chair. When you return from your attempt, you find your headphones on the ground and another lifter sitting in your chair. There are no other empty chairs but there are a few coaches sitting in other chairs. What do you do? New Lifter TipDo not use ammonia or smelling salts for the very first time at a meet. Try them in training first. Agree or Disagree?30 Burpees vs Bench Only Meet wager between Josh and Lara.  Georgia Sate Bench Press Championships in OctoberFollow/Direct Message us @PLBalladsPodcast on Instagram & Facebook or email us at PLBalladsPodcast@gmail.comMore Information about the Podcast and Team Rohr Powerlifting: https://solo.to/plballadspodcastGet the Team Rohr Training App!The Powerlifting & Power Ballads Podcast is co-hosted by Josh Rohr and Lara Sturm and sponsored by Team Rohr Powerlifting - for all of your powerlifting coaching and meet day handling needs. The podcast covers Georgia Powerlifting information as well as National Powerlifting news. One of our more popular segments is music, specifically 80's music and Power Ballads.Team Rohr Powerlifting 100% Individualized Programming, Meet Day Preparation and Live Virtual Coaching