Podcasts about reals

What happened to Virgil by Reals&Feels

Join Sophie and Chloe as they discuss April Fools Day and illegal undergarment contraband.  Make sure to join the SubscribeStar to vote on this week's bet and get exclusive mini-episodes! ^_^Find us on BlueSky @theusualbet.bsky.socialEmail us at theusualmailbox@gmail.comSupport us at www.subscribestar.adult/sophieandpudding ★ Support this podcast on Patreon ★

Bonjour Boners!What a week of hilarious situations, wild meetings and amazing gifts of art...From a homeless dude making fun of me, to a chance meeting in the park-this episode really is lotsa fun.Subscribe to Get Wood so you can get some laughs in your week!xoxo Jess#comedy #podcast #genx

Always gotta run -- its for Reals

Everyone's diving into video—who doesn't crave the spotlight? But let's be real: going viral is the ultimate goal! The secret? Crafting content that truly resonates.  Can't wait for next week as we bring together an Outstanding panel to explore this exciting topic. Join us on!

We've explored the idea of Abundance versus Scarcity, and we're fascinated! Our conversations around this topic are endless. How can one embrace “Abundance” while facing life's challenges? Next week, the Crew will return!

On this week's episode of Reals & Feels: Touchy Subject: What do people get wrong about you upon meeting you? In Jih News: --Louisiana Department of Health says it will no longer promote mass vaccination --A humpback whale briefly swallows a kayaker in Chilean Patagonia — and it's all captured on camera --Last 4 escaped monkeys are captured in South Carolina after months on the loose --U.K.'s foreign office cat Palmerston shows up for duty in Bermuda --NBA star Anthony Edwards allegedly told Ayesha Howard to get an abortion after she revealed pregnancy --The Doomsday Clock has never been closer to metaphorical midnight. What does it mean?

La portaveu del Partit Popular, Eva Garcia, ha mostrat la mateixa contundència a l'hora de referir-se a la gestió del govern, com al paper del PSC a l'hora d'aprovar un pressupost que considera que no reflecteix les xifres reals d'ingressos, tant pel que fa referència als provinents dels impostos, com als que puguin provenir d'institucions supramunicipals. Veu difícil avançar en la promesa d'una nova escola si no hi ha partida que ho reflecteixi als pressupostos de la Generalitat, i també mostra la seva incertesa a que puguin conservar-se Kansas, Pic-Nic i Club de Mar vistes les resolucions judicials. A la vegada, Garcia també ha lamentat que l'oposició no hagi pogut consolidar una alternativa de govern municipal, que encara veu possible en el que queda de legislatura si es deixen de banda barreres ideològiques i cordons sanitaris. L'entrada Eva Garcia: ‘S’ha aprovat un pressupost on les necessitats reals de Sitges no es veuen reflectides’ ha aparegut primer a Radio Maricel.

This week on Reals & Feels: Quick Grammy wrap-up Marcus Jordan breaks silence after drug possession arrest 50 Cent turns on Lil' Meech by exposing texts & threatening to kick him off BMF Cocaine is no worse than whisky, Colombian president SoCal Edison says its equipment may have started the Hurst Fire Magnitude 7.6 earthquake strikes in western Caribbean Trump is angry that deportation numbers are not higher Touchy Subject: What is something obscure that brings you joy?

Nach dem wie erwartet wilden Abschluss der CL-Ligaphase gibt's die Auslosung der Playoffs. Und mal wieder Real Madrid gegen ManCity. Da braucht's doch einen QUICKIE TAKA!

We've LOVED having our bestie ZNT here for the last 2 years and we can't wait to see what he does next with Good Morning Sodomites!!! FOLLOW HIM ON ALL THE THINGS!!! P.S. we talk TIKTOK BAN, ZACHS NEW DATE, AND FIRES IN LA! but mostly we just love on zachy

Send Us an Email to Chat!This week our favorite artist Suspiria returns to talk about the fantastic female horror movie Jennifer's Body! Wait didn't we already do this? Yea, David never watched the movie. This time we are actually watching it! We also discuss women fuilm makers, and a loving tribute to David Lynch!Jennifer's Body  is available to rent everywhere now! Check out her art Suspiria Land  and BUY HER PRINTS!Cover Art by Suspiria Follow us on Instagram:@Suspirialand@Gaspatchojones@Homewreckingwhore@The_Miseducation_of_DandG_PodCheck Out Our WebsiteIf you love the show check out our Teepublic shop!Right Here Yo!

Recognizing how our perspective influences reality is essential. Changing our mindset can reveal fresh opportunities and insights, helping us face challenges with new energy. Welcoming different perspectives enhances our experiences and encourages personal growth.

Happy Thanksgiving to you all!  Your support means everything to me, whether you're here live or catching the replay.   As I navigate Stage 4 cancer, I'm holding onto gratitude for today and its blessings.   Please join me next week for   **Russ Reals Live: Thanksgiving Special** November 29, Thursday at 4 PM Pacific

La crida per atendre l'emerg

Effective marketing hinges on strong visibility and branding. Join us as we explore ways to elevate visibility and enhance branding efforts. Discover techniques that empower businesses to shine in a crowded marketplace.

The success of any organization hinges on the dynamics of its teams.   When companies prioritize open communication, cultivated trust, and mutual respect among their members, they nurture an integrated and high-performing team. Encouraging collaboration is equally vital; when individuals unite to pursue shared objectives, they can leverage each other's unique strengths and abilities. A vibrant workplace that fosters creativity, innovation, and ongoing learning not only enhances team dynamics but also propels superior outcomes for the entire organization.   Another great discussion this Thursday on Part 2 of   Russ Reals Live: Empowerment Unleashed: Transforming Team Dynamics October 17, Thursday, 4pm Pacific Featuring Amy Morin, Rubeena Mohamed, Bob Feathers, and Michael Holt   Connect with Rubeena: LinkedIn: linkedin.com/in/rubeenamohamed Email: rubeenamohamed1126@gmail.com   Connect with Bob: LinkedIn: linkedin.com/in/bob-feathers Email: rfeathers29@gmail.com Instagram: @rfeathers29/    Connect with Michael: LinkedIn: linkedin.com/in/michael-holt-b0345530 Website: https://www/linkitmediagroup.com Email: michael@linkitmediagroup.com   Connect with Scott:LinkedIn: linkedin.com/in/dscottsmithWebsite: https://www.dscottsmith.com; wacoexperience.com Connect with Me:LinkedIn: https://www.linkedin.com/in/russhedge/Website: www.russhedge.com   #teambuilding #teamwork #communication #teamdynamics #RussReals

Holistic health embraces a comprehensive view of well-being, considering physical, mental, emotional, social, and spiritual dimensions. It's about nurturing balance and harmony across all aspects of life to foster true wellness.

Navigating the journey of dementia with loved ones can be both challenging and profound. The experience is often filled with moments that test patience, resilience, and compassion. Yet, amidst the difficulties lies an opportunity for connection and deeper understanding.   Caring for someone facing this condition means embracing their world—learning to communicate in new ways and cherishing fleeting memories. While it may feel overwhelming at times, remember you aren't alone; support networks are available to help guide you through this complex landscape. Every small gesture of love counts; whether it's sharing a favorite song or simply sitting together in silence.   Please join us next week on   Russ Reals Live: Dementia and Caring for those You Love September 12, Thursday, 4pm Pacific Featuring Heather Arnason, Holly Bollman, Laura E. Young, Jenni Stewart Grove, Trina Fox and Thomas Cloutier   Connect with Heather: https://www.facebook.com/heather.combs.9461 Email: harnason@avamerecommunities.com   Connect with Holly: Linkedin: linkedin.com/in/holly-bollman-091269215 Email: Hollyb@mennonitevillage.org   Connect with Laura: Facebook: https://www.facebook.com/share/PG6gb5mGDZvQkdyN/?mibextid=LQQJ4d Email: laura.young@luminahospice.org   Connect with Jenni: LinkedIn: linkedin.com/in/jennifer-stewart-grove-36025361 Email: jennigrove53@gmail.com Website: alz.org/   Connect with Trina: Facebook: https://www.facebook.com/thearboratavamerecourt Website: https://arboratavamerecourt.com Email: tfox@avamerecommunities.com Connect with Thomas: Linkedin: linkedin.com/in/thomas-cloutier-595b778b Email: tcloutier@areteliving.com   Connect with Me:Website: https://www.russhedge.com Email: Russ@russhedge.com   #dementia #caring #community #inspiration #InspirationalSpeaker #marketing

There's truly nothing like the thrilling adventure of career growth and expansion.   Yes, we're on a growth trajectory! Our flagship show, The Experience Live with Russ & Scott, has grown to include The Experience Backstage on Instagram with Russ, Scott & Sri. We've also launched our community initiative—The Experience Local Live—and the latest addition: the Waco Experience! It brings us immense joy to make a positive impact in people's lives. By empowering experts to reach broader audiences, we create opportunities for meaningful connections and transformation.   Seeing others thrive as a result of our teamwork is one of life's greatest rewards!   Please join us next week on   Russ Reals Live: The Waco Experience September 26, Thursday, 4pm Pacific/6pm Waco With D. Best in Waco, D. Scott Smith   Connect with Scott:LinkedIn: linkedin.com/in/dscottsmith Website: https://www.dscottsmith.com   Connect with Me: Website: https://www.russhedge.com Email: russ@russhedge.com   #RussReals #TheExperience #WacoExperience #WacoTexas #MotivationalListener

This week on Reals & Feels, Boneless Boots. Link in bio #reals #feels #reels #dmv #comedy #podcast #funny #pod #storytelling

Employees may be engaged at work, but that's just the beginning. To truly foster a culture of success, you must go above and beyond. Empower your workers to excel in their roles and recognize their hard work. It's not enough for employees to simply show up and be present. They need the tools and support to perform at their best. And when they do succeed, don't forget to acknowledge and celebrate their achievements.   By taking these extra steps, you can create an environment where employees feel valued and motivated to reach their full potential.   Another Outstanding conversation coming up next week on   Russ Reals Live: Positive Leadership: Cultivating a Culture of Success August 29, Thursday, 4pm Pacific Featuring Laurie Schible and Meshell R Baker   Connect with Meshell: LinkedIn:  linkedin.com/in/meshellrbaker Website: www.meshellbaker.com Email: meshell@meshellbaker.com Connect with Laurie: LinkedIn: linkedin.com/in/laurieschible Website: laurie.schible@gmail.com   Connect with Me:Website: https://www.russhedge.com   #leadership #perspective #InspirationalSpeker #RussReals

When it comes to shopping in Rexburg people are often looking for a wider store selection, and to save driving time to bigger cities in the surrounding area—Real Deals has been the solution for many looking for more right in their backyard.

Team dynamics play a crucial role in the success of any organization. By fostering a culture of open communication, trust, and mutual respect among team members, organizations can create a cohesive and high-performing team.   Effective team dynamics also involve promoting collaboration and teamwork, where team members work together towards a common goal, leveraging each other's strengths and skills. Creating a positive work environment that encourages creativity, innovation, and continuous learning can help transform team dynamics and drive better results.   Please join us this Thursday for a great discussion on   Russ Reals Live: Empowerment Unleashed: Transforming Team Dynamics August 22, Thursday, 4pm Pacific Featuring Amy Morin, Rubeena Mohamed, Bob Feathers, and Michael Holt   Connect with Amy: LinkedIn: linkedin.com/in/amymorin Website: eosworldwide.com/amy-morin Email: amy@thrivcoaching.com   Connect with Rubeena: LinkedIn: linkedin.com/in/rubeenamohamed Email: rubeenamohamed1126@gmail.com   Connect with Bob: LinkedIn: linkedin.com/in/bob-feathers Email: rfeathers29@gmail.com Instagram: @rfeathers29/    Connect with Michael: LinkedIn: linkedin.com/in/michael-holt-b0345530 Website: https://www/linkitmediagroup.com Email: info@linkitmediagroup   Connect with Me:LinkedIn: https://www.linkedin.com/in/russhedge/Website: www.russhedge.com   #teambuilding #teamwork #communication #teamdynamics #InspirationalSpeker #RussReals

Embrace your strengths for personal growth and self-improvement. Identify and acknowledge your talents to achieve goals and lead a fulfilling life. Reflect on past successes to discover skills and qualities that can be applied to future endeavors. Seek feedback from trusted individuals for valuable insights into strengths and areas for growth. Recognize the value you bring to the world and have the confidence to create positive change.   Great discussion this coming Thursday on   Russ Reals Live: Embracing Your Strengths August 1, 4pm Pacific Featuring Kami Huyse, Rosalinde Rosado, Bob Feathers, and D. Scott Smith   Connect with Kami: LinkedIn: linkedin.com/in/kamihuyse Website: smartsocialmastery.com/ ; kamichat.com Email: kami@zoeticamedia.com   Connect with Rosalinde LinkedIn: linkedin.com/in/rosalinderosado Website: urlaunchpad.com Email: rosalinde@urlaunchpad.com   Connect with Bob: LinkedIn: linkedin.com/in/bob-feathers Email: rfeathers29@gmail.com Instagram: @rfeathers29/    Connect with Scott:LinkedIn: linkedin.com/in/dscottsmithWebsite: https://www.dscottsmith.com   Connect with Me:LinkedIn: https://www.linkedin.com/in/russhedge/Website: www.russhedge.com #strengths #inspiration #InspirationSpecialist #RussReals

"You don't build a business. You build people, then people build the business.” - Zig Ziglar Shift your perspective to see yourself as a leader who is not only focused on making money or serving customers, but also on empowering and inspiring your team.   Don't miss out on our upcoming event where we delve deeper into this important topic.   Russ Reals Live: Empathetic Leadership July 11, Thursday, 4pm Pacific Featuring Dr. Nhu Truong and Lisa Marree   Connect with Dr. Nhu: LinkedIn: linkedin.com/in/dr-nhu-truong Website: knhealthconsulting.com Email: knhealthconsulting@gmail.com   Connect with Lisa: LinkedIn: linkedin.com/in/lisa-marree Website: https://lisamarree.com/ Email: hello@lisamarree.com   Connect with Russ:LinkedIn: https://www.linkedin.com/in/russhedge/Website: https://www.russhedge.com   #empathy #leadership #compassion #InspirationalSpeaker #RussReals

Passion-driven businesses with a strong sense of mission attract like-minded customers, leading to a loyal customer base and increased brand recognition. Engaged employees who share the company's values are more productive and satisfied, resulting in higher creativity and job satisfaction. Prioritizing purpose over profit leads to ethical decision-making and positive community contributions, ultimately creating a lasting impact beyond financial success.   Russ Reals Live: Business Driven by Passion and Purpose July 18, Thursday, 4pm Pacific Featuring Tracy Borreson, Chris Hennessy, and Willie J.   Connect with  Tracy:                                                               LinkedIn: linkedin.com/in/brandsthatspeak Website: tlbcoaching.com ; yourbusinesspeeps.com Email: tracy@tlbcoaching.com   Connect with Chris: LinkedIn: linkedin.com/in/hipproductions Website: www.reachchris.com ; hipproductions.live   Connect with Willie: LinkedIn: linkedin.com/in/willie-j-03a66137 Website: puremissionent.com Instagram: @williejpme   #business #passion #purpose #InspirationalSpeaker #RussReals

Let's dive into the concept of abundance and how it can shape our outlook on life. Our mindset plays a crucial role in determining our actions, goals, and overall happiness. It's essential to acknowledge the influence of perspective on our experiences and strive to adopt a mindset of abundance, even when faced with obstacles.   Please join us this Thursday on   Russ Reals Live: Abundance Perspective June 27, 4pm Pacific Featuring Ingor Van Rooi, Tracy Borreson, Bob Feathers and D. Scott Smith   Connect with Ingor: https://www.linkedin.com/in/ingorvanrooi https://www.linkedin.com/company/wegotthisconsultingandcoaching/   Connect with Tracy: LinkedIn: linkedin.com/in/brandsthatspeak Website: tlbcoaching.com ; yourbusinesspeeps.com Email: tracy@tlbcoaching.com   Connect with Bob: LinkedIn: linkedin.com/in/bob-feathers Email: rfeathers29@gmail.com Instagram: @rfeathers29/    Connect with D. Scott:LinkedIn: https://www.linkedin.com/in/dscottsmithWebsite: https://www.dscottsmith.com   Connect with Me LinkedIn: https://www.linkedin.com/in/russhedge/ Website: https://www.russhedge.com   #abundance #mindset #perspective #success #personalgrowth #opportunity #gratitude #livethelifeyouchoose #live #livestream #community #connection #inspiration #InspirationSpecialist #RussReals #1000thanks

After 30 years of experience counseling couples, therapist Terry Real reflects on what makes building a long-term relationship difficult and the skills needed to keep a partnership intact. Reals says that even with changing dynamics and non-traditional partnerships, the age-old problems still exist. “Despite all of the gender fluidity and all of the experimentation, a two-person paired-for-life, monogamous core, is still alive and well and extremely difficult.” The pressure is on to find that “perfect” someone, yet, despite the romantic “idealization” of coupledom, promoted by a booming dating and marriage industry, the reality is that most couples won’t last a decade together, much less a lifetime. The US Census Bureau reports that most marriages last on average 8 years. Real says the odds in the U.S. are that roughly 50% of all marriages will end in divorce -  “the failure rate on marriage has hovered at about 40-50% for half a century.” The reason, Real explains, is that “we want to be lifelong lovers; we want long walks on the beach, we want heart-to-heart talks, great sex in our 60s and 70s but we don't have the skills to match this new ambition. We are trying to be lifelong lovers in a culture that does not cherish relationships.” We live in a society, Real argues, that asserts individualism. “We don't teach our sons and daughters and non-binary kids how to fight fair, how to stand up for yourself in a loving way. We don't teach the basic skills of relationships in this culture because we don't value it.” So what are the chances a couple has to beat the odds?  What’s the key to staying together? According to Real, it’s “hard work” and “it’s very rare that people have the discipline.” Relationship skills need to be learned and practiced. Real suggests that “basic relationship skills [be] taught in elementary and junior high.” Real, who’s also the founder of the Relationship Life Institute and author of numerous books including most recently Us: Getting Past You and Me to Build a More Loving Relationship, talks specifically about the impact of inherited family pathologies. He advises the reopening of childhood trauma to heal old wounds;  “Family pathology rolls from generation to generation, like a fire in the woods, taking down everything in its path until one person in one generation has the courage to turn and face the flames. That person brings peace to their ancestors and spares the children.” In his book, Us: Getting Past You and Me to Build a More Loving Relationship, author Terrance Real says “we don't teach the basic skills of relationship in this culture because we don't value it. We're supposed to just know how to do it and most long-term relationships crash and burn. The failure rate on marriage has  hovered at about 40-50% for half a century.” Terry Real, pictured here, says “ you can have a superlative relationship if you're with a partner you love who is also in on the game and willing to do the work themselves. If both of you are willing to do that and you have the basic chemistry that drew you to each other to begin with,you can do it. But it's very rare that people have the discipline and the know-how to build it all.” Photo courtesy of Terrance Real at The Relational Life Institute Delve deeper into life, philosophy, and what makes us human by joining the Life Examined discussion group on Facebook.

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In the modern business landscape, successful companies understand the importance of cultivating strong relationships with their customers, partners, and employees. These relationships are not just transactional, but are built on trust, communication, and mutual respect. By fostering a sense of community within their networks, businesses can create a loyal customer base, attract top talent, and forge strategic partnerships that drive growth and innovation.   Russ Reals Live: Community and Business May 16, Thursday, 4pm Pacific With guest co-hosts Isabelle Fortin and Mike Ashabraner Featuring The Hounds of Business Community   Connect with Isabelle: LinkedIn:  linkedin.com/in/isabellemfortin Email: izzy@izzyfortin.com   Connect with Mike: LinkedIn: linkedin.com/in/redneck1 Links: redneckfinancialcoach.com/ ; primerica.com/ashabraner YouTube: @houndsofbusiness   Connect with Russ:LinkedIn: https://www.linkedin.com/in/russhedge/Website: https://www.russhedge.com #community #communitybuilding #business #networking #relationships #bettertogether #live #livestream #connection #InspirationSpecialist #RussReals

What ignites your passion? What fuels your drive to achieve greatness? How do you reignite that spark and stay inspired in everything you do? Join us next week, along with some amazing friends, as we explore effective strategies that have inspired us and can inspire you too!   Russ Reals Live: Where Do You Find Inspiration? May 9, Thursday, 4pm Pacific Featuring Dr. Constance Leyland, Ingor van Rooi, Kathryn Lang, Lisa Marree, and Dr. Nhu Truong   Connect with Dr. CJ: Linkedin: linkedin.com/in/levelupbydoc Website: luabydocleyland.com YouTube: youtube.com/channel/UCijQQguvwHhDuPSgvTuJklQ    Connect with Ingor: linkedin.com/in/ingorvanrooi https://www.linkedin.com/company/wegotthisconsultingandcoaching/   Connect with Kathryn: LinkedIn: linkedin.com/in/kathrynlang Websites: https://www.KathrynLang.com ; https://www.PecuProductions.com Email: kathrynlang@kathrynlang.com   Connect with Lisa: LinkedIn: linkedin.com/in/lisa-marree Website: hello@lisamarree.com Email: hello@lisamarree.com   Connect with Dr. Nhu: LinkedIn: linkedin.com/in/dr-nhu-truong Email: knhealthconsulting@gmail.com   Connect with Me:LinkedIn: https://www.linkedin.com/in/russhedge/Website: www.russhedge.com   #greatness #excellence #inspiration #motivation #passion #live #livestream #community #connection #InspirationSpecialist #RussReals

Welcome back to the Bookish Round Up! We have missed creating this show and sharing our thoughts and ramblings with each other and with you. Check out today's episode to hear what we have been up to over the almost two years that we have been away. We have new episodes recorded and ready for you, can't wait for you to listen.

Discover the power of holistic health, a transformative approach to well-being that considers every facet of your life – physical, mental, emotional, social, and spiritual. Embrace a lifestyle that prioritizes balance and harmony in all aspects of your being.   Join us, as we delve into the world of holistic health and how it can positively impact your life. Tune in this Thursday for an enlightening discussion on   Russ Reals Live: Holistic Health and Your Life April 25, Thursday, 4pm Pacific Featuring Dr. Nupi Arora, Vanessa Naum, MBA, and Dr. George Naum   Connect with Dr. Nupi: LinkedIn: linkedin.com/in/drnupitheglitterpractitioner Email: theglitterpractitioner@gmail.com YouTube: @theglitterpractitioner Book Nupi: https://calendly.com/nupiarora/20minute   Connect with Vanessa: LinkedIn: linkedin.com/in/vanessanaum-physicianwellness-sex-marriagecoachingforphysicians-healthcare-coach Website: BestFriendsAgain.com Email: vcnaum@gmail.com   Connect with Dr. George: LinkedIn: linkedin.com/in/drgeorgenaum-do-physician-author-marriage-relationship-sex-coach Website: BestFriendsAgain.com Email: drjeep13@yahoo.com   Connect with Russ:LinkedIn: https://www.linkedin.com/in/russhedge/ Website: https://www.russhedge.comEmail: russ@russhedge.com   #holisticcare #health #wellness #wellbeing #lifestyle #live #livestream #inspiration #InspirationSpecialist #RussReals

4 TRUTHS YOU ARE DENYING Adam Ali shares 4 incredible truths you might be denying which is ultimately preventing personal growth. Stay connected Subscribe on YouTube Follow me on IG: https://instagram.com/adamwontlose My Beard Oil Now Available on Amazon: https://jo.my/beard-amazon Get Organized with my app - Task Muncher My Children's Book series Shop #EverydayHustle Merch: https://everydayhustle-x-adam-ali.myteespring.co/ Tweet game is strong

Let's talk about the importance of advocacy in making a real difference in our communities.   By speaking up for what is right and standing up for those who may not have a voice, we can create a more fair and equal society. Advocacy is key to making sure everyone's needs and rights are respected and upheld. Let's work together to advocate for positive change and empower our communities to create a better world for all.   Russ Reals Live: The Impact of Advocacy April 11, Thursday, 4pm Pacific Featuring Dr. Nhu Truong, Chris Hennessy, and George Ackerman, PhD., Esq., MBA   Connect with Dr. Nhu: LinkedIn: linkedin.com/in/dr-nhu-truong Website: knhealthconsulting.com   Connect with Chris: LinkedIn: linkedin.com/in/hipislive Website: www.reachchris.com ; hipproductions.live   Connect with George: LinkedIn: linkedin.com/in/george-ackerman-ph-d-esq-mba-00871a82 Websites: linktr.ee/togetherforsharon ; togetherforsharon.com/ Email: togetherforsharon@gmail.com   Connect with Russ:LinkedIn: https://www.linkedin.com/in/russhedge/Website: https://www.russhedge.com   #positivechange #impact #advocacy #live #livestream #community #connection #inspiration #InspirationSpecialist #RussReals

Delve into the world of book collaborations and the power of sharing our stories with others. Discover how working with other authors can enhance creativity, provide support, and help reach a wider audience. From co-writing projects to anthology contributions, there are endless opportunities to collaborate and create something truly special. Don't miss this insightful discussion on how authors can come together to inspire, uplift, and make a difference through their collective voices. Please join us this Thursday on   Russ Reals Live: Authors and Collaboration April 18, 4pm Pacific With guest co-host Dr. Constance Leyland Featuring Amy Lam, JenLyn UNBN, Dr. Michelle Boese, DBA, Sussannah Dawn, Mike Ashabraner, Oli Dierickx, and Willie J.   Connect with Dr. CJ: Linkedin: linkedin.com/in/levelupbydoc Website: luabydocleyland.com YouTube: youtube.com/channel/UCijQQguvwHhDuPSgvTuJklQ    Connect with Amy: LinkedIn: linkedin.com/in/si-leng-amy-lam-6279aa18b Website: pillyxfriends.com   Connect with JenLyn: LinkedIn: linkedin.com/in/jenny-l-ford-un1qua Email: uniqua@uniquabranding.com   Connect with Dr. Michelle: LinkedIn: linkedin.com/in/dr-michelle-l-boese-dba-b2451619 Email: mboese9@gmail.com   Connect with Sussannah: LinkedIn: linkedin.com/in/susannah-dawn-freelance-writer Website: SusannahDawnWriter.com  Email: Susannah.Dawn.Writer@gmail.com   Connect with Mike: LinkedIn: linkedin.com/in/redneck1 Links: redneckfinancialcoach.com/ ; primerica.com/ashabraner YouTube: youtube.com/@houndsofbusiness   Connect with Ollie Linkedin: https://www.linkedin.com/in/odierickx/ Website:  frencholy.com  Email: olivier.dierickx@inmano.com   Connect with Willie: LinkedIn: linkedin.com/in/willie-j-03a66137 Website: puremissionent.com Instagram: williejmd@yahoo.com   Connect with Russ:LinkedIn: https://www.linkedin.com/in/russhedge/Website: https://www.russhedge.com   #collaboration #authors #Amazon #internationalbestseller #book #bettertogether #live #livestream #community #connection #inspiration #InspirationSpecialist #RussReals

The perspective about abundance and scarcity can greatly influence how individuals perceive their own circumstances and opportunities. One's mindset can impact decision-making, goal-setting, and overall well-being.   It is important to recognize the power of perspective in shaping our experiences and to work towards cultivating a mindset of abundance, even in the face of challenges.   Please join us this Thursday, with my my substitute host/mentor/bestest friend D. Scott Smith,  on   Russ Reals Live: Perspective – Abundance vs. Scarcity March 28, Thursday, 4pm Pacific Featuring Dr. Nupi Arora, Ingor van Rooi, Rosalinde Rosado, Tracy Borreson, and Bob Feathers   Connect with Dr. Nupi: LinkedIn: linkedin.com/in/drnupiarora Email: theglitterpractitioner@gmail.com YouTube: @Dr. Nupi Arora   Connect with Ingor: LinkedIn: linkedin.com/in/ingorvanrooi Website: wegotthisadmin.com   Connect with Rosalinde LinkedIn: linkedin.com/in/rosalinderosado Website: urlaunchpad.com Email: rosalinde@urlaunchpad.com   Connect with Tracy: LinkedIn: linkedin.com/in/brandsthatspeak Website: tlbcoaching.com ; yourbusinesspeeps.com Email: tracy@tlbcoaching.com   Connect with Bob: LinkedIn: linkedin.com/in/bob-feathers Email: rfeathers29@gmail.com Instagram: @rfeathers29/    Connect with D. Scott:LinkedIn: linkedin.com/in/dscottsmithWebsite: https://www.dscottsmith.com   Connect with Me LinkedIn: https://www.linkedin.com/in/russhedge/ Website: www.russhedge.com   #abundance #mindset #perspective #success #personalgrowth #opportunity #gratitude #livethelifeyouchoose #live #livestream #community #connection #inspiration #InspirationSpecialist #RussReals   Watch Here: LinkedIn: https://www.linkedin.com/events/7178014902287020032/comments/ Facebook: https://www.facebook.com/events/949098540123319 YouTube: https://www.youtube.com/watch?v=tcyJ4YqV1dg

Dealing with cancer can be a tough road, for both the patient and their caregivers. Remember, you are not facing this battle by yourself. When you feel ready, don't hesitate to open up and share your experiences. This Thursday, please join us in this heartfelt conversation on   Russ Reals Live: Perspectives on Cancer, Vol. 2 April 4th, Thursday, 4pm Pacific Featuring The Authors of “Perspectives on Cancer, Vol. 2”   In this book, you'll read the moving stories of 15 individuals - those battling cancer, survivors, and their supporters. But it's more than just about cancer; it's a celebration of the human spirit's ability to overcome adversity with courage and resilience. “Perspectives On Cancer: Stories of Healing, Hope, & Resilience” get it here – https://www.amazon.com/Perspectives-Cancer-Stories-Healing-Resilience/dp/B0CYST1K7G or https://www.russhedge.com/buy-book-now   Connect with Zoraida: LinkedIn: linkedin.com/in/zoraida-morales Website: ZoraidaMorales.com Email: zoraida@zoraidamorales.com   Connect with Tim: LinkedIn:  linkedin.com/in/timsohn Website: PerspectivesOnCancer.com Email: tim@sohnsocialmediasolutions.com   Connect with Russ:LinkedIn: https://www.linkedin.com/in/russhedge/Website: https://www.russhedge.com   #perspectivesoncancer #cancer #cancersurvivor #cancerawareness #showingup #Amazon #live #livestream #community #connection #inspiration #InspirationSpecialist #RussReals   Watch Here: LinkedIn: https://www.linkedin.com/events/7180578090304061440/ Facebook: https://www.facebook.com/events/956588526065213 YouTube: https://www.youtube.com/watch?v=wkgtBNdR3sk

Is there a way to avoid burnout and maintain a healthy work-life balance?   Join us this Thursday for an insightful discussion with a panel of experts and professionals who will share their tips and strategies for preventing burnout and staying mentally and physically healthy.   Don't miss out on this valuable conversation that could help improve your overall well-being and quality of life. Tune in this Thursday to gain valuable insights and practical advice on avoiding burnout.   Russ Reals Live: Avoiding Burnout February 29, Thursday, 4pm Pacific Featuring Dr. Nhu Truong, Dr. Nupi Arora, Nicole Angai-Galindo, Vanessa Naum, MBA, and Dr. George Naum   Connect with Dr. Nhu: LinkedIn: linkedin.com/in/dr-nhu-truong   Connect with Dr. Nupi: LinkedIn: linkedin.com/in/drnupiarora Email: theglitterpractitioner@gmail.com YouTube: @Dr. Nupi Arora   Connect with Nicole: LinkedIn: linkedin.com/in/nicthegbw Website: medium.com/@nicoleangaigalindo Email: nicthegbw@gmail.com   Connect with Vanessa: LinkedIn: linkedin.com/in/vanessanaum-physicianwellness-sex-marriagecoachingforphysicians-healthcare-coach Website: BestFriendsAgain.com Email: vcnaum@gmail.com   Connect with Dr. George: LinkedIn: linkedin.com/in/drgeorgenaum-do-physician-author-marriage-relationship-sex-coach Website: BestFriendsAgain.com Email: drjeep13@yahoo.com   Connect with Me LinkedIn: https://www.linkedin.com/in/russhedge/ Website: www.russhedge.com   #burnout #worklifebalance #wellness #mentalheath #selfcare #live #livestream #community #connection #inspiration #InspirationSpecialist #RussReals   Watch Here: LinkedIn: https://www.linkedin.com/events/7168293316755742720/ Facebook: https://www.facebook.com/events/832208708922765 YouTube: https://www.youtube.com/watch?v=V0IX6aF06K8

In today's competitive business world, personal branding has become more important than ever. Your personal brand is not just about your business; it is a reflection of who you are as a person. Your values, beliefs, and personality all play a role in shaping your brand. It is essential to be authentic and consistent in your branding efforts, as this will help you build trust and credibility with your audience.   Coming Thursday, please join us with my Most Amazing friends in the panel on   Russ Reals Live: You Are Your Brand March 7, Monday, 8am Pacific Featuring Kami Huyse, Kara Alicia, Kristine Bell, Mary Fain Brandt, Ray White, Rick Saffeels, and Mike Peterson   Connect with Kami: LinkedIn: linkedin.com/in/kamihuyse Website: kamihuyse.com  ; smhbou.com; smartsocialmastery.com/ Email: kami@zoeticamedia.com   Connect with Kara: LinkedIn: linkedin.com/in/karacampuzano Website: kccreativesocial.com ; Iamcow.com                                 Email: kara@kccreativesocial.com   Connect with Kristine: LinkedIn: linkedin.com/in/kristinebell2 Website: sparkit-insights.com/ Email: hello@sparkit-insights.com   Connect with Mary: LinkedIn: linkedin.com/in/maryfainbrandt Website: maryfainbrandt.com Email: hello@maryfainbrandt.com   Connect with Ray: Instagram: https://www.instagram.com/raydevante/ Website: www.raywhite.net   Connect with Rick: LinkedIn: linkedin.com/in/rick-saffeels-87a49a101 Website: saffeelssocial.online Email: richardsaffeels@gmail.com   Connect with Mike: LinkedIn: linkedin.com/in/mikegpeterson Website: 5ivemarketing.com  Email: mike.peterson@5ivemarketing.com   Connect with Me LinkedIn: https://www.linkedin.com/in/russhedge/ Website: www.russhedge.com   #branding #brandidentity #authenticity #credibility #socialmedia #live #livestream #community #connection #inspiration #InspirationSpecialist #RussReals Watch Here: LinkedIn: https://www.linkedin.com/events/7170425683884584960/ Facebook: https://www.facebook.com/events/661555466037392 YouTube: https://www.youtube.com/watch?v=XZEMIGu7tBw

Taking care of ourselves is crucial in our daily routines. Even after receiving a clean bill of health following a cancer diagnosis, it is essential to prioritize self-care. Maintaining a positive outlook and mindset can make a significant difference in your overall well-being.   Please join us this Thursday for an awesome discussion, with my Amazing friends on   Russ Reals Live: Daily Health and Cancer March 14, Thursday, 4pm Pacific Featuring Dani Warren, Dr. Nupi Arora, Baron Robison, and Tim Sohn   Connect with Dani: LinkedIn: linkedin.com/in/dani-warren-0963349a Email: dani.warren615@gmail.com Website: daniwarren.juiceplus.com   Connect with Dr. Nupi LinkedIn: linkedin.com/in/drnupiarora Email: theglitterpractitioner@gmail.com   Connect with Baron: LinkedIn: linkedin.com/in/baron-robison-8337a6178 Website: https://kicking-cancer.org/ Email: WeAreTheSolution2022@gmail.com   Connect with Tim: LinkedIn: linkedin.com/in/timsohn Email: tim@sohnsocialmediasolutions.com Website: PerspectivesonCancer.com Connect with Me:LinkedIn: https://www.linkedin.com/in/russhedge Website: https://www.russhedge.com   #health #wellness #selfcare #cancer #cancersurvivor #relationships #community #connection #live #livestream #inspiration #InspirationSpecialist #RussReals   Watch Here: LinkedIn: https://www.linkedin.com/events/7173308600528912384/ Facebook: https://www.facebook.com/events/393901486684583 YouTube: https://www.youtube.com/watch?v=38Ceo4Cusrk

How much money do you actually need to make in order to buy a home today? It's time we get right down to the ultimate homebuying question, especially for first time home buyers out there. David Sidoni has you covered as he shares a guide to the annual income salary needed to get approved for a loan and finally make that home purchase. More importantly, he digs deep into what you can do now if you find yourself not there yet. Get ready to embark on your homebuying journey with confidence!

Overcoming fears is a crucial step in building success. Fear can often hold us back from reaching our full potential and achieving our goals. It is natural to feel fear when faced with new challenges or stepping out of our comfort zones, but it is important to not let it paralyze us.   Coming on Thursday nexr week, please join me and my Outstanding panel of guests.   Russ Reals Live: Overcoming Fears to Build Success February 08, 2024, Thursday, 4pm Pacific Featuring Nicole Angai-Galindo, D. Scott Smith, Michael Holt, Robert Berry and Robert C. Peterson   Connect with Nicole: LinkedIn: linkedin.com/in/nicthegbw Website: medium.com/@nicoleangaigalindo Email: nicthegbw@gmail.com   Connect with Scott: LinkedIn: linkedin.com/in/dscottsmith Website: dscottsmith.com   Connect with Michael: LinkedIn: linkedin.com/in/michael-holt-b0345530 Email: team-money@hotmail.com   Connect with Robert Berry: LinkedIn:  linkedin.com/in/berryrobert Website: thatauditguy.com   Connect with Robert C. Peterson: LinkedIn: linkedin.com/in/robertav2l Website: addvalue2life.com Email: robert@addvalue2life.com   Connect with Me:LinkedIn: https://www.linkedin.com/in/russhedge/Website: www.russhedge.com #fears #overcoming #success  #live #livestream #community #connection #inspiration#InspirationSpecialist #RussReals

For a full transcript of this episode, click here. I want to kick off this show with a clip from episode 415 with Rob Andrews, wherein he so very eloquently sets the stage here: We think that one of the core problems here is that too many intermediaries and providers in the system, their compensation is not in any way dependent on the outcome. So, let's think about this NICU baby problem again. Looking at the hospital system—and I'm not at all implying or suggesting any hospital system tries to do this—but I think it is clear that they actually benefit commercially from more babies spending more days in the NICU. NICU's usually a pretty good margin business. It's expensive. Lots of money is paid, and margins run pretty well there. So, I don't think there's a hospital system in the country that intentionally says, “Oh, good … let's go out and try to fill up the NICU every day.” But when it gets filled up, they benefit. On the other hand, if the hospital invests significantly in early effective intervention prenatal or even pre-pregnancy, there's no upside to that financially. They don't get rewarded for that. They might win an award from some magazine for best practices, but their margin suffers. Then if you look at the intermediaries, the carriers, and PBMs [pharmacy benefit managers], their outcomes are irrelevant to their performance. If an employee of a self-insured employer has a significant risk prenatal or pre-pregnancy and the carrier does a great job identifying that problem and solving it, they make the same amount of money off that patient or that consumer that they would if they did nothing. So, it's a bit harsh to say this, but the carriers make the same amount of money if every child is born healthy and there's not a day spent in the NICU as if they do if every child's born with severe crises and winds up in the NICU. It's not a big mystery in the US economy that people do what you pay them to do. And if you have a system, which we do now, where the case of maternal health, diabetes management, musculoskeletal management, cholesterol and cardiac management … when you have a system where many, many players in the system, at best, make the same amount of money for bad outcomes as they do for good ones and, at worst, they prosper from the bad outcomes, that explains the problem. So, is this show about improving maternal health outcomes in the US, where it is relatively deadly to have a baby compared to other industrialized nations? Yes. But improving maternal health is also a great case study for what needs to be done to just improve health. You could apply it to primary care. You could apply it to chronic care management. It is a fairly broad-spectrum solution, as it were. I'm thinking right now about how Dave Chase, co-founder of Health Rosetta—how does he put it?—he says every big problem in healthcare already has been solved. The existing challenge is how to massively replicate proven solutions. So, yeah … keep that in mind when we talk about what Jodilyn Owen has accomplished with her team in Washington State with their birth and health center. Also, as you consider how you might replicate, keep in mind the struggles she has faced getting contracts from self-insured employers or payers to pay her clinic and a very interesting encounter she had with a VC/PE (venture capital/private equity) funded maternal health start-up. It's just interesting where the money is flowing and where it's not flowing. But let's talk about Jodilyn's clinic's outcomes. Their zip code is one of the most diverse in the nation. There are 79 languages spoken. There is lots of social determinants of health going on. It is a medically underserved area. It is a federally designated provider shortage area. So, this community has every right to have horrible outcomes. Meanwhile, nearby, there is a wealthy community. In that zip code, they live 17 years longer than in Jodilyn's clinic's zip code. But if you compare the outcomes that Jodilyn's clinic has compared to the outcomes in the hospital in that fancy neighborhood, Jodilyn's group has far less cesarean rates, far less NICU admissions, far less incidence of gestational diabetes, far quicker access to treatment for hypertension. You might be wondering how much their birth bundle costs that they are having trouble getting most payers except one to pay for and getting no VC dollars or funding at all. They're charging $5000 to $7000. So, let's just say $5000 to $7000 compared to … what does one NICU admission cost? So, yeah … this is an exact example of what Rob Andrews was talking about. An EXACT example. So yeah, enjoy this episode; it's as heartwarming and actionable as it is frustrating. And if you are a payer or self-insured employer in South Seattle, please give this clinic a contract. Not to drop a major spoiler alert here, but you know what Jodilyn's “secret sauce” is? Nuances for sure, but bottom line, it's about trust. It's about relationships. It's about listening to the patient. It's being part of the local community. If you're shocked right now, raise your hand. There's gonna be no one with their hand raised. How many times do we have to figure this out? Jodilyn Owen is the clinical director of the Rainier Valley Birth & Health Center. She is a licensed midwife along with a bunch of other credentials. Also mentioned in this episode are Rob Andrews; Dave Chase; Vivek Garg, MD, MBA; and Larry Bauer.   You can learn more by emailing Jodilyn at jodilyno@myrvcc.org. You can also connect with her on LinkedIn.   Jodilyn Owen, LM, CPM, Ma MCHS, is a licensed, certified professional midwife and co-founder of Rainier Valley Birth & Health Center. She was born and raised in Seattle and raised her own family in South Seattle, working as a doula and parenting educator for 13 years before becoming a midwife. This is where she saw healthcare through the lens of observation of hundreds of families and provider experiences of maternal and child healthcare. An avid learner and critical thinker, Jodilyn began to reimagine healthcare and to develop a vision for what access in its truest form might be, not just to healthcare for the deeply underserved and mis-served families of South Seattle but also to quality healthcare delivery for the providers who want to give more than what the system allows. Jodilyn built her practice around the idea that parents know themselves and their babies best, and her direct patient work is designed to promote this first relationship. She provides individualized, gentle, and holistic pregnancy, birth, and postpartum care for families planning a home, birth center, or hospital birth. Jodilyn is currently director of clinical partnerships and staff midwife at the nonprofit–for purpose Rainier Valley Birth & Health Center. She provides infrastructure development, guides clinical programs and partnerships, and supports students from multiple university health professions and public health programs at all levels from high school through doctoral studies.   07:12 How much cost savings is there when you avoid a NICU admission? 09:43 How is “slow care” feasible among an ob-gyn shortage in many communities? 10:42 “Start people at the risk that they are appropriate for.” 11:37 EP407 and Summer Shorts 3 with Vivek Garg, MD, MBA. 13:50 “To effect change, we have to unwind what has been wound so tightly and so carefully through medical … education.” 14:13 “It's not a people problem; it's a system problem.” 18:46 What does relationship-based care mean? 22:32 “Everything in pregnancy at least is a trend.” 28:01 How does Jodilyn's practice work with payers? 31:08 EP409 with Larry Bauer, MSW, MEd. 32:24 Why is it important to address the root of this problem in the education space?   You can learn more by emailing Jodilyn at jodilyno@myrvcc.org. You can also connect with her on LinkedIn.   @essntialmidwife discusses improving maternity #patientoutcomes in our #healthcarepodcast. #healthcare #podcast #healthcareleadership #healthcaretransformation #healthcareinnovation   Recent past interviews: Click a guest's name for their latest RHV episode! Ge Bai, Andreas Mang, Karen Root (Encore! EP381), Mark Cuban and Ferrin Williams, Dan Mendelson (Encore! EP385), Josh Berlin, Dr Adam Brown, Rob Andrews, Justina Lehman, Dr Will Shrank  

The ESA announced that E3, the Electronic Entertainment Expo, is well and truly over. What was E3's purpose, and why has the ESA decided to pull the plug?See omnystudio.com/listener for privacy information.

Why did I decide to encore this show about being customer-centric and transforming or innovating at a very large organization? Well, two main reasons. First reason can be neatly summed up by this recent Tweet from Rik Renard, which I have edited slightly to suit my own purposes. Here's the Tweet: “The Achilles' heel for most healthcare [innovators] is overlooking the role of change management. The deal isn't sealed until the whole team is raving. Adoption doesn't [automatically follow innovative thoughts no matter how good they are or how much it cost to build or buy anything]. Take change mgmt seriously.” This is relevant to pharma companies, to big provider organizations, to SaaS vendors, to payers … pretty much anyone. So, yeah. This show … still relevant. But also there's a #2 reason for this encore. It's coming at ya smack in the middle of an ongoing series for boards of directors, CEOs, and CFOs of self-insured employers. As discussed last week in the show with Mark Cuban and Ferrin Williams, PharmD, MBA (EP418), healthcare has become financialized. There is a whole financial layer sitting in between health benefits and the employer, and dealing with that requires customer centricity, transformation, and innovation at the employer level—a little change management, if you will. And with that, here is your encore. I was at the PanAgora Pharma Customer Experience (CX) Summit. Let me tell you one of my big takeaways. Many at pharma companies who are trying to convince their organizations of the need to be provider- and/or patient-centric are having a tough go of it. Heard that coming from every direction. Seems there are quite a few pharma organizations out there who are not actually customer/patient-centric. Say it isn't so. Turns out, they continue to be pretty darn brand-centric whether or not anyone besides the CX team and the most successful KAMs (key account managers) realize this hard truth. This matters because, from a provider organization, physician, or patient standpoint, it's not what's written on the walls … it's what goes on in the halls. It's what a company actually does in their interactions with the rest of the healthcare ecosystem that matters and that builds their reputation. You see this lack of customer centricity and, et cetera et cetera, there are certainly other things going on here; but you see the lack of customer centricity manifesting, right? You see the pharma reps that get kicked out of hospital systems because the perception is they add little if any value and “waste doctors' time; all they do is shove detail aids in our faces.” Heard that recently. Look, this doesn't just pertain to Pharma; this is a message for the whole industry. But there is certainly a way to do well by doing good, and how that starts is helping provider organizations and patients improve patient outcomes as the primary goal. Being innovative to that end. It's about supporting the best-practice standard of care and bringing resources to bear that are truly helpful. That is how more of the right patients can get the right treatment/drug at the right time or take their meds as per the A1A clinical guideline. It's probably also the way to sustainable business success. I've said it here a thousand times: People trying to do the right thing by patients all need to work together. If there's a party in the mix that nobody else wants to deal with because they are deemed not a team player or they don't listen … yeah, that's what I call a competitive disadvantage, beyond just squandering their ability to achieve their mission statement and improve patient care and lives, that is. Today's conversation is with Karen Root, who was a speaker at the aforementioned PanAgora conference. In this healthcare podcast, we are talking about how to make transformation and innovation actionable at a large organization—maybe a pharma company but pretty much any large organization with lots of people, lots of human beings with different motivations and goals. As we all know, for every early adopter, there are (it feels like) five laggards who will fight you tooth and nail because they do not want to transform. They like being brand-centric, and it's been working out fine … well, up until this year, at least. Karen Root is currently director of experience strategy at Boehringer Ingelheim, which is a pharma company. For many years prior to her current role, she was an enterprise head of brand and culture at WL Gore & Associates. What we talk about in this show is how to break down the historical “brand is king” mentality so that people want to follow with the awareness, courage, and determination to do so. Everything that we talk about in this episode can also be applied to pretty much any organizational transformation or the rollout of any innovation or new capability. Here's the key things that Karen talks about which are essential for an organization to transform, maybe (again) in a way that is customer-centric and/or to roll out new innovations or capabilities: 1. Leaders must communicate a compelling vision that also includes a realistic assessment of what it's gonna take to reach that vision and offer hope and the promise that the hard work and inevitable problems will all be worth it. 2. Systems thinking—a consideration of the systems and the people who will need to be a part of the transformation, thinking through what is likely to go wrong and proactively planning for it 3. Identify the right entry point. This should be a micro-journey or a quick win so that the team can score a victory and get through the messy middle that exists in any transformation or rollout. Triple points if you can find a micro-moment that has some emotionality connected to it from your customers' perspective or patient perspective. If you can fix a so-called moment that matters, it really matters. Consider starting by looking into call center logs, finding a common complaint, and fixing it. Do it this way and it's harder for anybody to complain that the status quo is so super amazing and tell you to talk to the hand. 4. Determine how you are going to measure what your quick win accomplished, as well as your whole larger transformational effort. 5. Ensure you have a full story arc here that shows the before and the after that clearly articulates that the before (the status quo) is problematic and that we have to, with urgency, get to the after. 6. Never forget that we're working with human beings here and not, as they say, rational economic actors. One heads-up: In the conversation with Karen today, we talk a lot about the so-called J curve. As Karen says (and you can look this up), whenever you introduce a new anything into an organization, at some point, there's gonna be a mess-up. And when something messes up, the whole team will spiral into a so-called “trough of disillusionment” or a “trough of despair,” sometimes it's called. This is the rock-bottom hook of that J in the J curve. The thing is, if a leader's vision isn't sufficient or their will to continue isn't sufficient, then the organization quits at this low point instead of working through it and coming out in a better place on the other side of the J. And you know what happens then. From that point forward until eternity, everybody who brings up implementing an innovation or a transformation will definitely hear the lecture about the time we tried that and how it failed miserably. So, the J curve … Check it out. Don't underestimate it. One very last thing: If you are working for a large organization (like Fortune 500 large) and you have succeeded in moving a transformation forward (like being actually patient-centric or customer-centric, for example), hit me up. I would certainly love to hear your thoughts on how you did it and why you think you were successful and the impact that you had.   You can learn more by connecting with Karen on LinkedIn.     Karen Root, MBA, CCXP, is a strategy, innovation, operations, and marketing executive with more than two decades of experience in healthcare, including medical devices, biopharma, and pharmaceuticals. Her background spans more broadly to include computer software, publishing, and consumer package goods. She has driven transformation and growth as a senior executive for companies ranging from start-ups to Fortune 100 multinational organizations. Driving transformative capabilities include digital marketing for Sanofi Pasteur and marketing at start-up for their subsidiary, VaxServe. Karen then led the medical division in customer experience at WL Gore & Associates, later leaving the organization as enterprise leader of brand and culture. She is currently leading customer experience in the United States for Boehringer Ingelheim. Karen has been adding innovative experience design in the metaverse to her arsenal of knowledge. Certified in blockchain technology, cryptocurrency, non-fungible tokens (NFTs), and as a metaverse expert, she has a patent pending in smart contracts and is exploring integrating NFTs and meta-realities into the healthcare space. Karen is the author of Spectrum Thinking and Signature Experience: The Intersection of Brand Promise and Customer Experience for Competitive Advantage. Her next book, Ready Worker One, was co-written with her daughter, Kayla Root, and is expected to be published in early 2024. It pulls from gaming and behavioral science, along with DAO structure (decentralized, autonomous organizations). Karen was recognized by Forbes in 2022 as one of the Top 10 Healthcare Entrepreneurs to Watch.   08:51 What skills does leading a large company in customer centricity require? 10:36 What needs to be included in a vision for customer-centric change? 11:01 “In transformation, we have to adjust the approach to that vision. We have to break it down into a couple of key steps.” 11:39 What is the J curve? 12:26 “Disruption is going to happen; it's just how do we minimize its impact.” 14:00 Why is hope so important for success in change? 17:22 “Leverage your people; understand where they are in the change curve.” 26:24 “We can't manage what we don't measure.” 26:33 “We have to not only measure in quantitative ways but qualitative.” 27:35 What's the downside to not being able to innovate? 28:55 Why does leadership need to have a story to tell? 31:19 “We have to remember that these are human beings and to look for those tells.”   You can learn more by connecting with Karen on LinkedIn.   Karen Root of @boehringerus discusses #customercentricity in our #healthcarepodcast. #healthcare #podcast #digitalhealth #pharma   Recent past interviews: Click a guest's name for their latest RHV episode! Mark Cuban and Ferrin Williams, Dan Mendelson (Encore! EP385), Josh Berlin, Dr Adam Brown, Rob Andrews, Justina Lehman, Dr Will Shrank, Dr Carly Eckert (Encore! EP361), Dr Robert Pearl, Larry Bauer (Summer Shorts 8)