Digital Workplace Impact

It's time to shine, so tell us your story! The Digital Workplace Group (DWG) Awards programme is back for 2025, offering a great opportunity to gain industry-level recognition for your team's digital workplace achievements. In this short, sharp episode of Digital Workplace Impact, you can hear more as host Nancy Goebel is joined by Elizabeth Marsh, Director of Research for DWG, and Sarah Escott, DWG Events and Collaboration Director – the duo leading the programme. Together, they set out the application process and timescales, along with some essential advice for anyone considering taking part.The DWG Awards 2025 celebrate those organizations and practitioners who have excelled in creating well-executed, high-performing digital workplaces. But if you're putting together an entry, remember that, while facts and figures are important, painting a whole picture is even better! You can enter the Awards until June 27 and the online Awards event is set to take place on September 17. So, listen now for the inside track on DWG's 2025 Awards.(Show notes, links and transcript for this episode.)Guest speakers: Elizabeth Marsh, DWG Director of ResearchSarah Escott, DWG Events and Collaboration Director Hosted on Acast. See acast.com/privacy for more information.

How can AI and data combine to add to organizational decision-making? Does AI really give us the ability to interpret data better? And just how are changes in technology allowing us all to better access information in the digital workplace? In this latest episode of Digital Workplace Impact, host Nancy Goebel is joined in conversation by Cai Kjaer, Co-Founder and CEO of SWOOP Analytics. SWOOP supports organizations by providing insights to measure and improve internal communication and collaboration. Together, Nancy and Cai delve into the fascinating world of data-driven digital workplace leadership. They discuss how organizations are leveraging data that can transform digital workplaces and drive organizational success. Cai also shares insights and practical tips on using analytics to enhance communication, collaboration and overall performance in the digital age. So, for thoughtful insights, top tips and a look ahead at what might be coming next, listen now for more on data-driven digital workplaces. (Show notes, links and transcript for this episode.) Guest speakers: Cai Kjaer, Co-Founder and CEO of SWOOP Analytics Hosted on Acast. See acast.com/privacy for more information.

In this episode of Digital Workplace Impact, we welcome Oscar Berg, a senior consultant, renowned author, content creator, and speaker with extensive expertise in intelligent collaboration and AI. Oscar joins our host Nancy Goebel in the podcast studio where the topic under discussion is generative AI, the catalyst for intelligent collaboration today and beyond. This episode was inspired by one of Nancy's 2025 predictions for the digital workplace. The prediction sets out the future of intelligent collaboration and how generative AI is transforming team collaboration. During this fascinating conversation, Oscar and Nancy delve into the challenges and opportunities of AI-driven collaboration. Together, they share insights on navigating this evolving landscape to support advanced teamwork. Could generative AI become an extension of your team? Will culture eat AI for breakfast? Why is having a clear goal for AI adoption so essential? And what's the role of the digital workplace leader in all of this? Listen now to this highly topical discussion on intelligent collaboration and its relevance in the rapidly changing digital workplace. (Show notes, links and transcript for this episode.) Guest speakers: Oscar Berg, Senior Consultant at Exobe Hosted on Acast. See acast.com/privacy for more information.

“It's those continual conversations and interactions we're having with our members and wider community that inform us what people are excited about, what they are concerned about, what they are struggling with – perhaps because of its newness or due to the level of hype or confusion – to put it into perspective.” Elizabeth Marsh, Director of Research at DWG What are the top digital workplace questions on the minds of leaders today? And how are they tackling the challenges and opportunities they face? All this and more is taken into the mix to inform the DWG research programme every year. And in this episode of Digital Workplace Impact, Elizabeth Marsh, Director of Research at DWG, joins host Nancy Goebel to explain what's shaping the DWG research programme for 2025. The conversation gives a tantalizing preview and delves into the key themes and topics driving this year's research agenda. These include intranet futuring, AI readiness and literacy, digital workplace business cases and change management. Elizabeth also shares insights into how the research programme is designed to support and enable digital workplace teams and leaders, emphasizing the importance of change agility and storytelling in driving successful digital transformations. The 2025 programme comprises a rich set of topics, which balances the strategic and the tactical, the forward-looking and the ‘here and now', in a robust and accessible fashion. To find out more about this research that will help unlock the future, listen now to discover more about DWG's research programme for this year. (Show notes, links and transcript for this episode.) A collection of previous digital workplace reports produced by DWG can be viewed online. Hosted on Acast. See acast.com/privacy for more information.

For the crème de la crème of insights, dip into highlights from Digital Workplace Impact's 2024 ‘best in show' episodes as determined by popular demand. Host Nancy Goebel distils key insights and shares advice from digital workplace leaders. These ‘fab five' podcasts offer cutting-edge thinking on hot topics such as the employee experience, workplace design, navigating uncertainty and, as always, the future of digital workplaces. Together, they reveal just how rapidly the digital workplace is evolving – driven by a mix of technological advancements, changing work patterns and, of course, the need for more adaptive and inclusive environments. Nancy touches on a mix of conversations. These include LinkedIn's innovative approaches to knowledge management and MillerKnoll's vision for intentional workplace design. This short, sharp episode offers relevant advice and a guide to Digital Workplace Impact podcasts that will set you up for the year ahead. Listen now to inspire your own thinking about digital workplace strategies and the future of work. Hosted on Acast. See acast.com/privacy for more information.

What is futuring and why is it an important practice for digital workplace leaders and teams? How does futuring differ from envisioning? And what practical approaches can you take to futuring in your organization?‘Futuring' practices are firmly in the spotlight in this episode of Digital Workplace Impact. Host Nancy Goebel is joined by Shimrit Janes, a DWG research author and lead consultant. Together, they talk about what can be learned from a recent research report published by DWG, ‘The road ahead: A practical guide to ‘futuring'.The report offers practical guidance around understanding the distant horizons of the digital workplace. The discussion takes a look at the research findings, some frameworks and how these insights can be applied to the digital workplace. Insightfully, the research draws on learnings from the DWG Awards programme, which show that trailblazing teams actively invest in approaches for interpreting trends and signals from the world of work and beyond. The research also includes futuring examples from organizations such as Proctor & Gamble and the UK Government. So, join us now for a thoughtful conversation that considers how to build 20/20 foresight to help navigate and prepare for tomorrow's digital workplace.(Show notes, links and transcript for this episode.)Guest speakers: Shimrit Janes, Lead Consultant at DWG Hosted on Acast. See acast.com/privacy for more information.

Have you ever challenged yourself by asking generative AI to reflect on a body of work created by you? Recently, in the spirit of challenging herself, our host of Digital Workplace Impact, Nancy Goebel, did just that. Nancy put her 2025 predictions for the digital workplace into Google's NotebookLM to produce her very first AI-generated podcast – and this latest Digital Workplace Impact episode is the result. It's an impressive output – both in terms of the reflective content and also the conversational tone. But you can judge it for yourself, as we share the podcast here in its entirety. So, for some fascinating predictions for next year, including how the digital workplace will feel like a retro-futuristic multiverse, join our two AI-generated presenters to hear their discussion. We look forward to your thoughts and reactions to the first AI-generated edition of Digital Workplace Impact. (Show notes, links and transcript for this episode.) Guest speakers: Two AI-generated presenters from NotebookLM Hosted on Acast. See acast.com/privacy for more information.

In this latest episode, Nancy Goebel is joined in the Digital Workplace Impact studio by Toni Vanwinkle, Vice President of Digital Employee Experience (DEX) at Adobe, a professional recognized by ACG Silicon Valley as one of the 40 leaders to watch in 2024. In this thoughtful conversation, Nancy puts a magnifying glass over some incredible milestones and insights from Toni's career. These include not only Toni's strategies for building and mobilizing inclusive, high-performing teams, but also the delight of a visit by invitation to the Juneteenth celebrations at the White House. Together, the pair discuss Toni's vision for the future of work, what inspires her and her perspective on the most significant challenges and opportunities for companies in the coming years. Along the way, Toni shares advice for fellow digital workplace professionals who may be looking at the future of work. So, tune in now for an engaging, inspiring and enlightening episode with Toni Vanwinkle. (Show notes, links and transcript for this episode.) Guest speakers: Toni Vanwinkle, Vice President, Digital Employee Experience at Adobe Hosted on Acast. See acast.com/privacy for more information.

Have you heard about DWG's new programme to help digital workplace leaders future-proof their organizations? In this episode of Digital Workplace Impact, Paul Miller, DWG's Chairman and Founder, stops by to talk with host, Nancy Goebel. He shares more about the new kick-start programme aimed at helping leaders to go from ‘baseline to breakthrough' – and then beyond. As part of a new series of ‘Vantage Point' events, DWG will host two 90-minute online sessions, on October 23 and November 20. These will take leaders through how to baseline where an organization's digital workplace is really at, as a springboard for the future. And this also ties in with a new benchmarking product focused on AI, due to launch later this month. In this conversation, Paul discusses the importance of designing the future before it designs you. He muses that the digital workplace post-pandemic is in a state rather akin to the Leaning Tower of Pisa: standing up but in need of some maintenance and alignment! But is it tilting towards the future or the past? So, join Nancy and Paul for a lively conversation on what's next from DWG around helping organizations to design their own future. (Show notes, links and transcript for this episode.) Guest speakers: Paul Miller, DWG's Chairman and Founder Hosted on Acast. See acast.com/privacy for more information.

Insight, energy and experience – three elements that shine through in this latest Digital Workplace Impact episode, as Corinne Goldberg, an AI data transformation expert at Google, takes the spotlight. In her first podcast ‘appearance', Corinne talks about her dual passions for digital transformation and fitness; both areas that guide people to achieve elevated performance by inspiring the pushing of boundaries. Corinne herself is entering a new career chapter. She's working with enterprise customers to modernize technology infrastructures through AI services, helping to realize opportunities via cloud technology and AI products. Host Nancy Goebel draws on this new chapter and on Corinne's past experiences to lead us through a fascinating conversation which covers three pillars of digital transformation: productivity, operational resilience and competitive differentiation. The discussion also stresses the importance of fostering a data-driven culture within organizations, using what Corinne calls the ‘ARC' principles of accessibility, reliability and creativity. With tantalizing future-gazing around digital transformation, analytics and AI, along with some topical advice for data transformation teams today, there's something for all. So, listen now for fascinating insights from a Google data transformation expert. (Show notes, links and transcript for this episode.) Guest speaker:Corinne Goldberg,AI Data Transformation Expert at Google Hosted on Acast. See acast.com/privacy for more information.

What is digital friction and why should organizations care about it? And how can intranets live in between different viable forms of technology to decrease this friction? All this and more comes under discussion in the latest episode of Digital Workplace Impact, as host Nancy Goebel is joined by Sean Winter, General Manager for North America at LumApps. As many of us see, every day employees are required to use increasing numbers of apps in the workplace – but how can technology serve as a means to elegantly connect these different encounters? The pair talk about how digital employee experience (DEX) platforms, like LumApps, are setting out to reduce digital friction by creating seamless experiences. As someone well-versed in the complexities of working in this space, Sean offers thoughtful insights and future-gazing ideas. The conversation covers continuous learning, AI-enabled coaching, data-driven insights, and experiences that could be truly integrated and personalized. Sean also shares practical advice for digital workplace leaders and teams. So, if you're interested in opening up a book of digital employee experience and exploring the chapters, join Nancy and Sean to learn more about LumApps' take on the future of DEX. (Show notes, links and transcript for this episode.) Guest speakers: Sean Winter, General Manager, North America, LumApps Hosted on Acast. See acast.com/privacy for more information.

Are you embracing all that Copilot brings or still figuring out the best ways to adopt this technology? This time in the Digital Workplace Impact studio, host Nancy Goebel welcomes the esteemed Mark Rackley. As the Microsoft Practice Director at Protiviti, a celebrated Microsoft MVP (most valuable professional) and early adopter of Copilot, Mark provides valuable insights into Microsoft 365 Copilot. The introduction of Copilot had its first anniversary earlier this year and, with clarity and pragmatism, Mark gives his perspective on how it's revolutionizing the digital workplace. The pair discuss the hype versus the potential ‘friction' when using Copilot in action; what a return on investment in Copilot might actually mean; and just how rapidly this landscape is changing. The conversation covers valuable lessons, tangible benefits and seasoned advice on how to get started. For all this and more, listen now and discover new ways to achieve the most from Microsoft Copilot. (Show notes, links and transcript for this episode.) Guest speakers: Mark Rackley, Microsoft MVP and Director Microsoft Practice at Protiviti Hosted on Acast. See acast.com/privacy for more information.

Is your organization ready to seize the opportunities presented by AI? In the latest episode of the Digital Workplace Impact podcast, our host Nancy Goebel delves into the strategic imperative of AI readiness. Nancy is joined by Edward Taylor, DWG's Chief Growth Officer, to explore the transformative impact of Microsoft Copilot on large-scale enterprises and the pivotal role of digital literacy in the workforce. The discussion covers how early adopters of AI navigated the challenges of data leaks and the proactive measures subsequently implemented. You can hear insights on user engagement during Copilot trials and understand more about why change management is essential for AI integration. In addition, the pair offer valuable advice for those considering DWG's AI Readiness Assessment, a tool to help organizations leverage their strengths for AI adoption. If you have questions about the strategic importance of AI readiness in large-scale organizations, this is the podcast for you. Listen today and find out more. Guest speaker: Edward Taylor, DWG's Chief Growth Officer Hosted on Acast. See acast.com/privacy for more information.

DWG's Director of Knowledge, Shimrit Janes, is back in the podcast hot seat. In this episode of Digital Workplace Impact, she shares a first look at new research,ESG and the digital workplace, which is now available to download in full. At a time when organizations are coming under daily scrutiny around their ethics and behaviour, approaches to environmental, social and governance (ESG) have never been so important. Host Nancy Goebel invites Shimrit to uncover what the research suggests, and the podcast provides a thought-provoking primer on ESG considerations for digital workplace teams. In this wide-ranging discussion, they consider whether organizations can see themselves as good citizens and what taking action to be a good ancestor might mean. This highly relevant research presents clear insights into how the digital workplace strategy can align to wider stakeholder voices and gives specific examples of practices and approaches to open up ESG through digital workplace transformation. So, if you're currently examining what ‘doing the right thing' means to your customers, stakeholders and organization, then stop right now to hear more about what this latest research can offer you. Guest speakers: Shimrit Janes, Director of Knowledge at the Digital Workplace Group Show notes, links and transcript for this episode: Download the research: https://digitalworkplacegroup.com/reports/esg-and-the-digital-workplace/ Hosted on Acast. See acast.com/privacy for more information.

Imagine a stone dropped into still water, creating ripple effects that expand far and wide. This was the perfect metaphor for change and complexity in this edition of the Digital Workplace Impact podcast featuring DWG's Founder and Chief Creative Officer, Paul Miller. With the backdrop of the latest gathering of the DWG Trailblazers, Paul joins podcast host, Nancy Goebel, to explore what came up at the session, which started with the theme of ‘How do you create a high-performing digital workplace team?', but in the event uncovered much more too. DWG's Trailblazers is a group of ambitious, forward-thinking individuals who push the boundaries, constantly considering ‘What next?', and come together to share the challenges this presents. Topics such as the narrative of complexity, AI as a double-edged sword, and the unsettling quest for stability were all in the mix in this latest session, along with collective management through complexity, the pyramid perspective, and retaining and building top talent. As always, Paul takes the strategic view of the intersection between humans, technology and work, helping to make sense of these challenges and offering advice to navigate these ripples of change. So, join Nancy and Paul for a trailblazing conversation which is dripping with fascinating insights. Guest speaker: Paul Miller, Founder and Chief Creative Officer, Digital Workplace GroupShow notes, links and transcript for this episode: The next DWG Trailblazers event is on July 16 – apply for a guest place. Learn more about our digital workplace management benchmarking servicesGEEKing out on employee experiences at LinkedIn Paul Miller Hosted on Acast. See acast.com/privacy for more information.

How can you bring together professionals from across functions to propel knowledge management best practice and connections in complex organizations? Digital workplace leader Laurel Dzneladze is doing just that at LinkedIn with the introduction of an innovative group, the GEEK. Laurel, Digital Platforms and Change Management Leader at LinkedIn, joins host Nancy Goebel for the latest episode of Digital Workplace Impact. She explains more about the power, value and energy of the GEEK – the generating effective and efficient knowledge group – as a key strategic leadership tool for transforming the employee experience. With a rich career in digital platforms, change management and employee upskilling, Laurel has held leadership positions at Johnson Controls, Whole Foods, Arm and Microsoft. She talks about her career trajectory and continuing professional development, as well as her support for others through Stage Laurel – the approach she takes to networking, speaking with and learning from others in order to thrive and continue to add value. In a fascinating conversation, the pair also look at AI and Laurel's perspective on what AI developments mean for digital workplace professionals. For all this and more, join Nancy and Laurel as they ‘geek' out, exploring the world of digital workplace leadership. Guest speaker: Laurel Dzneladze, Digital Platforms and Change Management Leader at LinkedIn Show notes, links and transcript for this episode: Laurel Dzneladze Putting people at the centre of digital transformation Hosted on Acast. See acast.com/privacy for more information.

We're operating at a time when change is moving with velocity. We live in a volatile, uncertain, complex and ambiguous (VUCA) world – but what does that really mean and why should digital workplace teams and leaders care? In this latest conversation, host Nancy Goebel is joined in the Digital Workplace Impact studio by Maureen Ennis, Chief Change Catalyst, Hybrid Workforce Expert and Founder of Thrive. Maureen's mission is to partner with executives to build highly productive, cohesive teams that are based on trust as a foundation for collaboration, productivity and transformative growth. Together, the pair discuss Maureen's recently published research on high-impact teams along with the frameworks she uses for leading such teams in worlds full of volatility, uncertainty, complexity and ambiguity. They examine the need to balance the head, heart and hands; the importance of building relationships; and the many challenges, including how to achieve the best mix of collaborative versus asynchronous work. DWG predicts that digital workplace leaders will start 2024 as chaos coordinators but may well finish as outriders. So, listen now, for a conversation that highlights just what can make a difference when leading digital workplace teams and helping them to thrive in a VUCA world. Guest speaker: Maureen Ennis, Chief Change Catalyst, Hybrid Workforce Expert and Founder of Thrive (Show notes, links and transcript for this episode.) For DWG members: Digital Workplace Management Benchmarkproduct sheet (with pricing) Digital workplace management: Teams, structures and methods DWG's 2024 predictions for the digital workplace For non-members Digital workplace management Digital Workplace Management Benchmarking DWG's 2024 predictions for the digital workplace Build your big impact team – White paper Hosted on Acast. See acast.com/privacy for more information.

2024 marks the tenth anniversary of a powerful strategic partnership between DWG and MillerKnoll, a collective of dynamic brands that come together to design the world in which we live. This partnership is celebrated in a captivating conversation between Ryan Anderson, MillerKnoll's Vice President of Global Research and Insights, and Digital Workplace Impact's host, Nancy Goebel. Ryan's work focuses on designing workplaces that support healthy, inclusive and productive communities, and the pair discuss his vision for 2025 – a year he believes will focus on holistic wellbeing, connected distributed teams, user-initiated change, and more. Together, Nancy and Ryan explore what can be learned from 2023 – the challenges and opportunities – and how digital workplace leaders can make 2024 a year that will really count. Empowering work through intentional design, the benefits of being playful and joyful at work, inclusive leadership and the balance of managing strong and weak ties all come together to make this a powerful conversation. The pair ask just how can we use our corporate, digital and home-working spaces to enable a range of experiences to help foster healthy working relationships? For intriguing insights into these areas, along with some actionable ideas, join Nancy and Ryan by listening today. Guest speaker: Ryan Anderson, Vice President of Global Research and Insights at MillerKnoll Show notes, links and transcript for this episode:Ryan Anderson MillerKnoll Let'smake 2024 count Hosted on Acast. See acast.com/privacy for more information.

Discover the box of delights that is this year's Member Research Programme at DWG! Host Nancy Goebel is joined in the Digital Workplace Impact studio by Elizabeth Marsh, DWG's Director of Research, to talk about the research planned for 2024. Elizabeth shares the stories behind how this year's themes have been selected. DWG's Research Advisory Board, member input and the 2024 digital workplace predictions have all played their part in helping to pinpoint the hottest digital workplace topics of the day. The programme comprises six research projects, which promise to provide new insights along with some practical tools and ideas.The DWG team aims to search out great best practice on day-to-day topics and to help digital workplace practitioners consider their own response to industry developments. Futuring for digital workplace teams, AI readiness and digital workplace product management are just some of the themes that will come under the spotlight this year. So, to get the ‘heads up' on DWG's research plans, join Nancy and Elizabeth for an early preview. The new research will complement DWG's existing library of more than 100 reports. (Show notes, links and transcript for this episode.) https://digitalworkplacegroup.com/dwgs-2024-research-programme-helps-members-unlock-digital-workplace-potential/Guest speakers: Elizabeth Marsh, Director of Research, DWG Hosted on Acast. See acast.com/privacy for more information.

“DWG is uniquely positioned to talk to lots of practitioners and providers in our circles day to day. The predictions really represent an embodiment of the patterns that we see, and are a way for us to help create a line of sight not only for our members, but also for the industry at large.” - Nancy Goebel, Chief Executive Officer, Digital Workplace Group As 2024 gets underway, things are switched up for this latest episode of Digital Workplace Impact. Our usual host, Nancy Goebel, takes the hot seat to be interviewed by DWG's Director of Knowledge, Shimrit Janes. The session's focus? DWG's top 10 predictions for the digital workplace in the year ahead. And just what could these megatrends be? If content is king, will data be queen? Will digital workplace impact be assessed using AI-powered insights? Is search dead? And, what's likely to be ahead for digital workplace leaders? Nancy also reflects on how well the predictions for 2023 performed. This lively discussion sets out to spark ambition and debate, and to really help people think about what might come next. And wrapping up this crystal ball of ideas is this year's super prediction, that in the midst of all the hype surrounding opportunities such as AI, digital workplace practitioners will use the basics as a guide and go back to the future. So, if you're navigating the fast-changing world of the digital workplace, join Nancy and Shimrit to explore fascinating industry insights and uncover more on the possibilities ahead. (Show notes, links and transcript for this episode.) DWG's 2024 predictions for the digital workplace For members only: Insider Insights recording and notes: DWG's 2024 predictions for the digital workplace Hosted on Acast. See acast.com/privacy for more information.

In this year's first episode of Digital Workplace Impact, host Nancy Goebel takes a look at the top podcasts from the 2023 series and offers you a résumé of those that proved most popular with listeners. As a baker's half dozen, this collection is a highlights reel of delights. Each podcast presents the opportunity to learn more not only about recent industry insights and developments, but also about key players and change-makers. Topics covered last year were wide and varied: from DWG's own predictions for the industry to living examples of digital transformation; from a people-first approach to AI through to impact stories from DWG's awards programme, leading research, and more. All had common threads – lively conversation, thought-provoking ideas and insightful questioning – along with helpful advice for digital workplace leaders and practitioners everywhere. So, to get closer to ideas and developments that helped to shape the digital workplace last year, take a listen to Nancy's ‘baker's half dozen' collection of the top Digital Workplace Impact podcasts from 2023. (Show notes, links and transcript for this episode.) Episode 114: DWG's 2023 predictions for the digital workplace Episode 117: Domino's delivers a culture and communications rockstar Episode 122: Unlocking the power of generative AI, like ChatGPT, in the workplace Episode 116: Back to the future with enterprise social Episode 119: Prioritizing digital accessibility to create workplaces that thrive Episode 128: A Microsoft MVP's blueprint for Copilot readiness Episode 126: The importance of building Unilever's culture in a hybrid world Hosted on Acast. See acast.com/privacy for more information.

John Rossman, a thought leader on digital and innovation strategies, and author of the best-selling book The Amazon Way, joins host Nancy Goebel for the latest episode of Digital Workplace Impact. Known for his deep insights into Amazon's unique leadership principles and tactics, John has translated these into actionable steps to help businesses accelerate their own digital transformations. In this fascinating conversation, the pair delve into digital transformation the Amazon way. They explore how Amazon's leadership principles, customer obsession and innovative culture have contributed to the company's huge success. Looking forwards, Nancy and John also take a look at generative AI as the next big disruptor for digital transformation; at how this could impact the employee experience, the nature of work and the possibilities of creating the best possible AI-infused versions of businesses. Lessons for leaders, revealing principles and the benefits of being an active sceptic all come under review. So, for an insightful conversation with John Rossman, take a listen and dive into the Amazon way of digital transformation today. Guest speaker: John Rossman, author and Founder of Rossman Partners (Show notes, links and transcript for this episode.) The Amazon WayBig Bet Leadership Leader and innovation keynote speakerRossman Partners Hosted on Acast. See acast.com/privacy for more information.

A power-house duo join host and DWG's CEO Nancy Goebel for the latest Digital Workplace Impact podcast. This episode offers an absorbing discussion about the winners, big trends and key insights from DWG's 2023 Digital Workplace of the Year Awards. The guests are Elizabeth Marsh, DWG Director of Research, who manages DWG's awards programme, and Susan Quain, Digital Employee Experience Director at Fidelity International and three-year veteran of the awards' judging panel. During their conversation, a wide range of themes are explored, including: what made the class of 2023 award winners stand out; what some of the winners are doing right now to exploit the use of generative AI; and how the winners demonstrated innovative and creative approaches in their digital workplace programmes. They offer advice for digital workplace teams and even put out a call to action for levelling up in the industry in a cost-sensitive environment. Plus, there are some top tips for those with ambitions around applying for the 2024 awards. So, for a great conversation which will help keep your finger firmly on the pulse of current digital workplace practices, listen today. Show notes, links and transcript for this episode:Digital Workplace Group announces 2023 Digital Workplace of the Year winners How to demonstrate digital workplace impact Guest speakers: Elizabeth Marsh, DWG Director of Research and Programme Manager for the awards Susan Quain, Digital Employee Experience Director at Fidelity International Hosted on Acast. See acast.com/privacy for more information.

Have you ever considered the emotional journeys your employees take as they navigate the digital workplace, and the impact that these might have? In this podcast, host Nancy Goebel is joined by Lucy Selby, Senior Technical Consultant at Fidelity International. As a rising leader and a niche expert in the digital employee experience arena, Lucy explains more about emotional journeys and where they fit into the employee experience within a digital workplace context. Is it possible to map, track and measure the success of emotional journeys? And can understanding this data really turbocharge rates of change? The pair discuss how translating emotional journeys can help optimize digital workplace experiences, and how, by doing so, this approach can benefit employees and organizations at large. In a world that would otherwise be driven by opinion, listen now for fresh insight on the emerging area of emotional journeys, data and metrics. (Show notes, links and transcript for this episode.) Lucy Selby, Senior Technical Consultant at Fidelity International Hosted on Acast. See acast.com/privacy for more information.

As a Microsoft MVP, Darrell Webster offers knowledge and experience in a way that bridges IT ‘know how' with a clear understanding of user adoption and needs. In his words, the subject matter becomes his method to connect with people and to learn together with them. In this episode, Digital Workplace Impact host Nancy Goebel chats with the New Zealand-based modern work mentor and podcaster. They share insights and reflections on generative AI and specifically on Microsoft Copilot. Darrell talks through the necessity of understanding this new technology, what it could reveal and the value it could uncover, but also the need to prepare well and create community around its introduction. He takes listeners through his own mini-blueprint for readiness as Copilot advances into the workplace– including the idea of piloting Copilot itself. Generative AI has the potential to spark a whole new level of natural curiosity and stronger collaboration, but might it also surface information that perhaps we shouldn't always see? Darrell shares helpful watchouts to consider, along with encouragement to explore what's ahead. If you have more questions than answers about generative AI, then listen today and find out more about preparing for Copilot in the digital workplace. (Show notes, links and transcript for this episode.) Guest speakers: Darrell Webster,Microsoft MVP and modern work mentor Hosted on Acast. See acast.com/privacy for more information.

As the long summer days transition to autumn, catch up on the midsummer magic of DWG's most recent Member Meeting and Technology Lab. In this latest episode of Digital Workplace Impact, host and DWG Chief Executive, Nancy Goebel, reconnects with Ed Taylor, DWG's Chief Growth Officer, and author and consultant, Nicole Carter, Co-Head of DWG's Technology Provider Programme. In a conversation much like a highlights reel, the trio brings you powerful insights from this recent London event. And, just as “the course of true love never did run smooth”, they also discuss the most pressing challenges facing today's digital workplace practitioners along with some of the opportunities these present. Member Meetings have closed doors, but Nancy, Ed and Nicole have the key. So, for more on shared ambitions for the future, trending topics and the power of the special connections created at DWG member events, listen now. (Show notes, links and transcript for this episode.) Guest speakers: Ed Taylor, Chief Growth Officer Nicole Carter, Co-Head of DWG's Technology Provider Programme, author and consultant Hosted on Acast. See acast.com/privacy for more information.

Can technology empower and amplify the impact that humans can produce in the hybrid workplace? Since pre-pandemic times, global giant Unilever has made the best of technology solutions to create a culture centred in collaboration, creativity and connection. In this Digital Workplace Impact podcast, host Nancy Goebel is joined by Alessandro Ventura, Global Vice-President Technology Transformation at Unilever. They discuss his passions, priorities and focus on delivering business impact by bringing out humanity and happiness in the hybrid workplace. This engaging conversation takes place just as Alessandro's appointment to his current role was announced. He shares his insights and reflections on his career to date, along with advice for others on how to be an empathetic and people-focused leader at work. For some fascinating insights and a glimpse into Alessandro's forward-thinking approach to hybrid working, take a listen today. (Show notes, links and transcript for this episode.) Alessandro Ventura, Global Vice-President Technology Transformation at Unilever Hosted on Acast. See acast.com/privacy for more information.

Spring 2023 saw DWG's in-person member event take place at The Coca-Cola Company's headquarters in Atlanta. Members often talk about DWG's meetings as a barometer for the digital workplace industry: a chance to temperature-check change and share and capture new ideas. In this Digital Workplace Impact podcast, Edward Taylor, DWG's Chief Growth Officer, and Angela Huffman Edwards, Co-Head of DWG's Technology Provider Programme, chat with host Nancy Goebel about the most prominent themes of the meeting. At such member events, DWG facilitates assembled practitioners to uncover the latest challenges and best practices. Atlanta's agenda also included a DWG Technology Lab, where technology providers share new solutions and ideas in comfortable conversations. Hot topics from the two days included channel fatigue post-COVID, personalization of complex services, the desire to connect disparate technologies, and more. It was also clear that today's digital practitioners are in a period of active experimentation, while still balancing the needs of existing digital headquarters. To find out more about this energizing meeting and how you can get involved in the future, listen to Nancy, Ed and Angie covering takeaways, trends and the timeline for upcoming DWG events. Guest speakers: Edward Taylor, Chief Growth Officer at DWG Angela Huffman Edwards, Co-Head, DWG Technology Provider Programme Show notes, links and transcript for this episode:Apply for a guest place at an upcoming DWG Member MeetingDWG events calendar for DWG membersResources from DWG member meetingsAbout the Digital Workplace Group Technology Provider ProgrammeAngela Huffman EdwardsEd Taylor Hosted on Acast. See acast.com/privacy for more information.

Christy Punch is a unique voice and recognized expert within the digital workplace industry. This year she reprises her role as a judge for DWG's Digital Workplace of the Year Award. Christy, Senior Product Mgr. Engineering Experience, at Liberty Mutual Insurance S, joins long-time friend and host, DWG's CEO Nancy Goebel, for the latest episode from the Digital Workplace Impact studio. Together, they talk about why Christy is excited to take on the role of judge, her focus oninnovation and the employee experience, and the key ingredients of her successful career to date.At global insurance specialist Liberty Mutual, Christy leads large-scale, complex digital transformation efforts. She is also recognized as one of Constellation Research's Top 100 Leaders Transforming Employee and Customer Experience. During the discussion, Christy's passion for ‘moving the needle' for the businesses she works for shines through.To hear more, and to enjoy a vibrant conversation that covers Christy's career journey from early digital native to her role today, join us and listen to this podcast. (Show notes, links and transcript for this episode.) Guest speakers: Christy Punch, Senior Product Mgr. Engineering Experience, Liberty Mutual Insurance Hosted on Acast. See acast.com/privacy for more information.

What happens when organizations don't address digital ethics effectively? And how much is possible when they do?DWG's Director of Knowledge, Shimrit Janes, joins host Nancy Goebel in the Digital Workplace Impact studio for their final conversation on inclusivity in the digital workplace. Shimrit is the author of DWG's recent thought-provoking three-part research series, which includes The inclusive digital workplace: 2. Forging digital ethics.The conversation uncovers the nature of ethics and how a dedicated digital strain is now emerging – one that's being tested even further with the emergence of generative AI. With real-life examples from Oxfam and Comcast, the two bring to life how new ways of working can be nurtured in the digital workplace, with approaches and pace to benefit both employees and organizations.In the ever-evolving digital workplace, there's a point at which what's possible with technology, what's appropriate from a legal perspective and what's preferable to a practitioner will intersect or conflict. It's here that ethics and trust come into play.Shimrit proposes that widening our conversations on choices, impacts and comfort levels can open up new opportunities, and assist those exploring emergent technologies in ways that are healthy.So, for great insights along with practical and aspirational advice for moving at ‘the speed of trust', take a listen today. (Show notes, links and transcript for this episode.) Shimrit Janes, Director of Knowledge for DWG Hosted on Acast. See acast.com/privacy for more information.

Could the potential of ChatGPT and generative AI capabilities compare with what mechanization did to spark the Industrial Revolution? If so, how can we best approach using AI as a springboard for evolution in today's digital workplaces? In this episode of Digital Workplace Impact, host Nancy Goebel welcomes back Florin Rotar, Chief Technology Officer at Avanade, a leading provider of innovative digital, cloud and advisory services. In previous years, the two have collaborated on a number of projects, presenting a shared focus and unique perspectives on how digital technology is changing work and people. In a matter of a few short months, ChatGPT has become a catalyst for change, curiosity and creativity in workplaces everywhere. In this conversation, Florin and Nancy really get to the heart of the hype, the risks and the opportunities, and ask whether ChatGPT and emerging AI capabilities will democratize the use of artificial intelligence at large? So, for a human-generated view on AI, join us and listen to the conversation. Hear more about how the future might unfold, along with some great advice on how best to seize the opportunities this pivotal moment brings. (Show notes, links and transcript for this episode.) Florin Rotar, Chief Technology Officer, Avanade Hosted on Acast. See acast.com/privacy for more information.

In the past 20 years, DWG has completed more than 700 benchmarks – both of intranet and digital workplaces – in each case providing insights for organizations to wanting to take the next step in achieving their ambitions. In this episode of Digital Workplace Impact, DWG's benchmarking architect and lead benchmarking evaluator, Chris Tubb, helps to uncover the mysteries of all things benchmarking. What's the DWG model? How does it work? How is it different from the Digital Workplace of the Year awards? And what are the biggest benefits to the organization of stepping into the benchmarking spotlight? At a time when digital workplace teams are looking to sharpen their business cases for investment, provide proof of value or conduct health checks to inform their aspirations, DWG's benchmarking gives an independent evaluation of how a digital workplace is performing along with actionable recommendations for ‘what next?'. Chris is one of DWG's lead strategy consultants and a published author. DWG's Chief Executive Officer and host, Nancy Goebel, leaves him with no question unasked, revealing just how much more data and metrics can really add to a world full of opinion. So, for crisp insights and great conversation take a listen to evaluate for yourself if DWG's benchmarking might be for you. (Show notes, links and transcript for this episode.) Guest speakers: Chris Tubb, Lead Strategy Consultant and Benchmarking Evaluator at DWG Hosted on Acast. See acast.com/privacy for more information.

That red carpet moment is nearly upon us as the Digital Workplace of the Year Awards team prepares for another season of sparkling entries.In this episode of Digital Workplace Impact, host and DWG's Chief Executive Officer, Nancy Goebel, meets with two of the behind-the-scenes heroes who team up to deliver the Awards, and hears more about all that goes into celebrating and learning from the industry's best of the best. Chair of the Awards is Elizabeth Marsh, DWG's Director of Research, while Sarah Escott, DWG Events and Collaboration Director, oversees DWG's rolling programme of events, DWG's own digital workplace, and is also the Awards programme manager. This in-depth conversation covers the origins story behind the success of these Awards, changes over the years, what's new this season, and spotlights what practitioners learn from start to finish. All this and more is packaged up with great advice on the application process – including not to worry about perfection! The Awards honour those who have excelled in creating well-executed, high-performing digital workplace environments – andthere is still time to take part. You can enter up to May 12, 2023, whether it's as a prospective Digital Workplace of the Year, Modern Intranet of the Year or Digital Workplace Team of the Year. Join Nancy and the team for the inside scoop on all things Awards and polish up that entry today. (Show notes, links and transcript for this episode.) Guest speakers: Elizabeth Marsh,DWG Director of Research Sarah Escott,DWG Events and Collaboration Director Hosted on Acast. See acast.com/privacy for more information.

Creating digital accessibility is a responsibility and an opportunity all at once. In this episode of Digital Workplace Impact, host Nancy Goebel is once again joined by the insightful and astute Shimrit Janes, DWG's Director of Knowledge. Together, they examine the importance of prioritizing digital accessibility, the subject of Shimrit's final chapter in the new DWG three-part research series, The inclusive digital workplace. The discussion journeys through understanding disabilities and the role of accessibility in removing environmental, systemic and attitudinal barriers to participation. The pair stop to explore the backdrop of four disability models and the fit these have with the digital workplace. Also under scrutiny is a case study from MassMutual and a range of insights, including the crucial part that digital accessibility can play in helping to create a healthy living system within an organization. Shimrit's advice throughout? Adopt a learning mindset to uncover what you don't know, how you can start to learn more, and just why it's so important to do so.For a thought-provoking discussion that can help propel your thinking on digital accessibility, listen now. (Show notes, links and transcript for this episode.) Guest speakers: Shimrit Janes, DWG's Director of Knowledge Hosted on Acast. See acast.com/privacy for more information.

Digital inclusivity is a way of working, a culture through which the digital workplace is intentionally made welcoming to everyone – but how can you successfully create this? In this episode of Digital Workplace Impact, Shimrit Janes, DWG's Director of Knowledge, shares her latest insights from The inclusive digital workplace: Part 1 – Nurturing digital inclusivity. This recent report, the first in a three-part DWG research series, is available online. Host Nancy Goebel explores what inspired this series of reports, why Shimrit is releasing Nurturing digital inclusivity first, the difference between inclusivity and accessibility, and why ethics has also been investigated. A key learning? You can focus on accessibility, but this doesn't mean you're creating an inclusive experience for everyone. Together, the two pinpoint great examples from the field as well as opportunities and challenges, covering the principles of good design and the value of becoming a ‘conscious communicator'. Relevant today more than ever, this podcast has advice and insights to help those designing and operating in digital workplaces everywhere. Listen now and learn more. (Show notes, links and transcript for this episode.) Guest speakers: Shimrit Janes, DWG's Director of Knowledge Hosted on Acast. See acast.com/privacy for more information.

In this latest episode of Digital Workplace Impact, you can meet Stacie Barrett, Director of Internal Communications at Domino's, the world's largest pizza company. An exceptional digital workplace practitioner, Stacie is responsible for digital and in-person communication to Domino's franchisees and corporate team members globally. Within minutes, you will see just why OFC named Stacie a ‘Rockstar of Culture and Communication'. Stacie specializes in integrating messages from all areas of the company into simple, coherent and digestible communications. This ballerina turned corporate performer is a passionate storyteller, and in this captivating conversation she describes her philosophy and practical thinking around internal communications. Together, Nancy and Stacie discuss what it takes to harness the best of storytelling and technology while filtering out the non-essentials for time-poor and often disparate audiences. A lifelong learner, Stacie's approach is grounded in purpose, empathy, active listening, humour and impact. So, for a slice of Stacie's recipe for success – including pizza sharing – and advice for internal communicators in the hot seat, take a listen today. (Show notes, links and transcript for this episode.) Guest speaker:Stacie Barrett, Director of Internal Communications at Domino's Hosted on Acast. See acast.com/privacy for more information.

As DWG's latest member research report is published, Research Author and Lead Strategy Consultant, Kevin Olp, drops into the Digital Workplace Impact studio to unbox his findings on the evolution of enterprise social networks (ESNs). In Intranet 2.0 and enterprise social networks: How they've changed the way we work, Kevin examines how ESNs have been adopted (or not) by organizations, considers the extent to which they've changed how we work, and explores how they've evolved over the last decade and a half. Together, Kevin and host, DWG's Nancy Goebel, use this latest podcast to dig into whether early expectations have been realized, uncover the barriers that have stood in the way, and ponder what can be taken into the future. And, indeed, they ask whether taking a step back to view progress reveals important learnings that will help practitioners to create and sustain thriving ESNs for the future? So, if where you're going won't need roads, take a listen today for more that could help you on your journey back to the future of ESNs! (Show notes, links and transcript for this episode.) Guest speakers: Kevin Olp,DWG Research Author and Lead Strategy Consultant Hosted on Acast. See acast.com/privacy for more information.

What happens when two DWG CEOs – past and present – sit down together in the DWI studio? A conversation that sparkles with insights to tempt digital workplace pioneers and practitioners everywhere. Known as an inspirational and unconventional leader, as well as an industry visionary, Paul Miller founded DWG more than 20 years ago, never wanting to head up a ‘normal' company but going on to steer the team from strength to strength. Paul passed on the CEO leadership baton at the end of 2022 to become DWG's first Chief Creative Officer. In this episode of Digital Workplace Impact, Paul joins new DWG CEO and podcast host, Nancy Goebel, to share some of his learnings as CEO as well as uncovering a few of the surprises he's encountered along the way. The pair discuss his leadership blueprint for unlocking a freedom ethic, while making the creative process fun, rewarding and valuable, and Paul looks forward to future plans to grow DWG's ‘creative DNA'. Add into the mix Nancy's inciteful reflections, a good dose of humour, and discoveries from across the years, and this is a glorious podcast treat for the start of the new year. So, be in the company of CEOs and join us for a great listen from two of DWG's leading mavericks. (Show notes, links and transcript for this episode.) Guest speaker: Paul Miller,DWG's former CEO and Founder, turned Chief Creative Officer Hosted on Acast. See acast.com/privacy for more information.

2022 brought more twists and turns. It was a year of economic change, of hybrid tugs of war, quiet quitting and the continuing great resignation. So, what's next and what could this mean for those leading and shaping the digital workplace?Since 2014, DWG leaders have reflected each year on what's come to pass and then looked ahead at key trends. With an average 70% success rate of predictions turning into reality, DWG's annual forward look has become a north star to help guide and inform the thinking of digital workplace leaders everywhere. In this podcast, host Nancy Goebel reviews the successes and surprises of 2022, and unveils DWG's 10 predictions plus a super prediction for 2023. What's next for digital inclusion? Will more organizations unlock opportunities in the metaverse? Will HR claim stewardship of the employee experience? And could the digital workplace get a home, a heart, a brain and courage? In an unpredictable world, Nancy shares insights to sharpen your thinking, so do join us to unwrap the limitless potential of the year ahead. (Show notes, links and transcript for this episode.) DWG's 2023 predictions for the digital workplace Hosted on Acast. See acast.com/privacy for more information.

With 2022 nearly at a close, it is the perfect time to unwrap DWG's top ten podcasts of the year. In this episode, host Nancy Goebel takes us through her top choice of 2022 Digital Workplace Impact podcasts, revisiting fascinating and advice-laden discussions. These rich conversations with industry thought leaders and practitioners provide a window into the challenges they face, the ideas they are exploring and the strides they are making to push the digital workplace to new heights. Studio guests throughout the year included organizations such as Uber, Charles Schwab, Meta, Microsoft and Prudential Financial, along with various DWG experts. On-point topics included digital workplace disciplines such as modern learning, enterprise social, the metaverse, the hybrid working employee experience and digital inclusion, through to the always anticipated DWG predictions for the digital workplace and DWG's awards programme. With gifts of practical advice and challenging insights, DWG's top ten podcasts offer something for everyone. So join us, and happy listening this holiday season Hosted on Acast. See acast.com/privacy for more information.

Start today, make progress every day and ask questions! As a leader in the evolving territory of digital inclusion, our latest guest in the Digital Workplace Impact studio invites listeners to challenge mindsets and lead by example in their own organizations. Alyson Hudson, CIO of Enterprise Workforce Solutions at Prudential Financial, joins Nancy Goebel for a focused and open conversation – one that encourages you to look at digital inclusion through a different lens. Believing that you can't claim to be inclusive if anyone is left out, Alyson shares her experiences of leading from the front. In her work, she educates and influences others – including technology vendors – so that digital inclusion is truly part of Prudential's DNA. An estimated 1 in 4 adults in the US lives life with a disability. Digital inclusion can help unlock opportunities for businesses to benefit from the widest talent pool, while improving the employee experience for all. The pair delve into the next natural progression of digital inclusion to support employees everywhere, with Alyson sharing advice to help others start or accelerate their efforts in this area. DWG's latest research also focuses on this subject. (Show notes, links and transcript for this episode.) Guest speakers: Alyson Hudson, CIO of Enterprise Workforce Solutions at Prudential FinancialDWG's Report https://digitalworkplacegroup.com/reports/the-inclusive-digital-workplace/ Hosted on Acast. See acast.com/privacy for more information.

How can all that's on offer in the enterprise social arena be best used to help connect and scale conversations in today's hybrid workplace? Demystifying Yammer, Microsoft Viva Engage and more is at the core of this latest episode of Digital Workplace Impact. Host Nancy Goebel is joined by expert advisor, James Tyer, a customer engagement leader at Microsoft and co-author of Social By Design: How to create and scale a collaborative company. In this absorbing conversation, James takes listeners through a changing landscape of enterprise social, his career highlights and some top learnings on how to think about people before technology. Together, theduo bring honest insights into creating authentic connections and opportunities to build inclusive cultures – and also gaze into the future at what could be the biggest trends yet to come. To hear more, and for an enlightening look at sparking collaboration, connection and conversation through enterprise social, join us and listen to this podcast today. Show notes, links and resources for this episode:James Tyer on LinkedInJames's book (co-authored with Mark Britz): Social by Design: How to create and scale a collaborative company:Amazon CAAmazon USAmazon UKAre you ready for Viva Engage? 10 ways Yammer customers can get ready now – Microsoft Tech CommunityFor a workshop, please reach out over LinkedInLinks mentioned on the podcast:Viva EngageMicrosoft VivaStoryline and Stories in Viva EngageSoundbiteHarold JarcheWirearchyLean UXSense & Respond Press Hosted on Acast. See acast.com/privacy for more information.

Awards are about telling a story – and you're never done when it comes to digital workplace transformation! This episode of Digital Workplace Impact not only celebrates and reflects on the DWG Digital Workplace of the Year Awards class of 2022, but also explores rich learnings and fascinating trends discovered during the last six years of the awards programme. Host, Nancy Goebel, is joined by Elizabeth Marsh, DWG Director of Research, who manages DWG's awards programme, and by one of this year's judges, Christy Punch, Senior Manager responsible for the engineering experience at Liberty Mutual Insurance. Together, they celebrate the achievements of those organizations that are pushing forward the frontiers of the digital workplace and discuss themes such as wellbeing that really came through from this year's winners. There is always a new and exciting chapter to discover through the stories behind the awards, so do sit back and take a listen today. (Show notes, links and transcript for this episode.) Guest speakers: Christy Punch, Senior Manager, Product Manager Engineering Experience at Liberty Mutual Insurance Elizabeth Marsh, DWG Director of Research Hosted on Acast. See acast.com/privacy for more information.

The metaverse offers enticing opportunities and the prospect of shiny, new immersive and virtual experiences, but how do you get beyond the hype and uncover the art of what's both possible and useful in the digital workplace? In this episode of Digital Workplace Impact, Nancy Goebel is in conversation with Florin Rotar, Chief Technology Officer, and Patrik Löwendahl, Global Head of Metaverse Service Hub, from Avanade, a leading provider of innovative digital, cloud and advisory services. Avanade has adopted a client zero approach, so that in-house learnings can inform the work it delivers to clients as well as the industry perspectives it shares more widely. In this candid conversation, Florin, Patrik and Nancy explore the power, purpose, uses and early learnings around the metaverse inside Avanade's own digital workplace. They examine real-life experiences of immersive training and inclusive recruitment via the metaverse, revealing interactions and ways of working that have not previously been possible. In so doing, they also uncover some useful truths about collaboration and ‘watch-outs' to avoid, such as creating digital divides. With opportunity comes a definite responsibility and they encourage those venturing into the metaverse to take a deliberate and thoughtful approach to digital ethics – using metaverse technology to encourage trust and make the experience humane. So, for a conversation full of insight, advice and honest reflections grounded in real-life metaverse adventures, take a listen today. Guest speakers: Florin Rotar, Chief Technology Officer, Avanade Patrik Löwendahl, Global Head of Metaverse Service Hub, Avanade Hosted on Acast. See acast.com/privacy for more information.

Are you stepping into a new role or looking for a fresh approach to your current job? In the latest Digital Workplace Impact podcast, Uber's Andrea Baltazar shares her blueprint for an effective first 100 days with any organization. Now a Product Design Leader, Andrea has moved industries and direction throughout her career. She joins Nancy Goebel and talks through her consistent focus on people, processes and products, an approach she has taken most recently at Uber, the tech company that connects the physical and digital worlds to help make movement happen. Over the years, Andrea has used her employee experience expertise to step across into the user experience design space, and the discussion uncovers rich insights. Delving into the value of bringing empathy to the workplace, being a lifelong learner, dynamic hybrid working and paying forward your learnings as a mentor, the two also look at how actively listening to user needs can provide an edge in product design. Brave experimentation and the importance of building partnerships underpin how Andrea lives leadership. So, whether you are a digital workplace leader or employee experience practitioner, if you're looking for thought-provoking and practical advice – take a listen today. (Show notes, links and transcript for this episode.) Guest speakers: Andrea Baltazar, Product Design Leader at Uber Hosted on Acast. See acast.com/privacy for more information.

Can immersive learning help to upgrade human performance? In this latest episode of Digital Workplace Impact, Nancy Goebel talks with Dr Alex Young, founder and CEO of Virti, and uncovers crisp advice on engaging a digital workforce. A former trauma and orthopaedic surgeon, Alex built and sold his first company whilst at medical school. He scaled an award-winning medical education company while still training in the UK National Health Service. Virti, an employee training platform for the modern workforce, is Alex's most ambitious venture to date. In this discussion, Alex shares his energy, drive and insights as someone whose entrepreneurial mindset is grounded in a mix of science and innovation. As many digital workplace teams shift from the war-room mentality of the pandemic to the future of work, Alex and Nancy predict the next mega trends and opportunities. Can gamification and artificial intelligence help employees to fast-track their soft skills for today's digital workplace? What can actively encourage innovation within an organizational culture? And how can we really seize precious moments to engage increasingly busy people? The openings for intrapreneurship and innovation abound, so listen now and hear more on creating habits for optimal focus, performance and wellbeing. (Show notes, links and transcript for this episode.) Guest speakers: Dr Alex Young,former trauma and orthopaedic surgeon, founder and CEO of Virti Hosted on Acast. See acast.com/privacy for more information.

What are the possibilities opened up to organizations by tackling digital exclusion? In the UK alone, it is currently estimated that there are 20.5 million people with low digital skills or engagement. In this latest episode of Digital Workplace Impact, Nancy Goebel catches up with Emma Weston OBE, CEO and Founder of Digital Unite,one of the UK's most innovative digital inclusion organizations. Digital Unite sets out to inspire positive change through digital skills support. Together, Nancy and Emma explore various ways of bridging the digital divide through practices such as digital champion networks. They share advice on creating a digital daisy chain that links inclusion from the digital workplace to customer experiences to wider community experiences. Using case studies and insights, they uncover the power and potential for digital workplace teams to join with their diversity, equity and corporate social responsibility colleagues, to create a more digitally inclusive world. Join us to hear more about digital inclusivity and the potential to make a difference to customers and communities everywhere. (Show notes, links and transcript for this episode.) Guest speakers: Emma Weston OBE, Chief Executive Officer and Founder of Digital Unite Our GDPR privacy policy was updated on August 8, 2022. Visit acast.com/privacy for more information.

What makes a truly inspiring and beautiful digital workplace? In this latest podcast episode, Estée Lauder Companies' Kerry O'Donnell talks about the organization's recent digital makeover – one that has just resulted in the MyELCintranet being named a Nielsen Norman Intranet Design winner. MyELC acts as a front door to the organization, representing the world-famous brand visually. It also demonstrates a real investment of time, care and resources to help employees to do their jobs well, wherever in the world they are located. In conversation with host Nancy Goebel, Kerry shares more about her role as Executive Director of Technology for Global Communications, Citizenship, Sustainability, I&D, Public Affairs and HR, including her career learnings and approach to risk and pushing the digital boundaries. Together, they discuss how Estée Lauder fosters strong partnerships on complex global initiatives, Kerry's next digital workplace ambitions, and offer advice for digital workplace leaders and practitioners everywhere. Listen today, for a refreshing conversation set against the backdrop of this innovative company; one that is known for tying together technology with elegance, luxury and quality. (Show notes, links and transcript for this episode.) Guest speakers: Kerry O'Donnell, Executive Director and Technology Lead at The Estée Lauder Companies Inc. for Global Communications & Public Affairs, Global Corporate Citizenship & Sustainability, Human Resources, ID&E, Lauder Family See acast.com/privacy for privacy and opt-out information.

Ever wondered what it's like to join an in-person DWG member meeting? June saw DWG's first such opportunity in North America in three years. This was a special chance not only for members to celebrate being together, but also to mark DWG's 20th anniversary and to reflect on all that's been accomplished as an industry during that time. In this episode of Digital Workplace Impact, DWG's Deputy CEO, Nancy Goebel, and Chief Growth Officer, Edward Taylor, shine a light on some 14 takeaways from the New York City event. Hosted by The Estée Lauder Companies Inc., the event provided unique insights, rich dialogues and helpful connections for those attending. In addition, DWG debuted an in-person technology lab. This window into the digital workplace of 2025 enabled practitioners to hear more about emerging technology trends, as well as core capabilities that are readily available today. The session was a valuable opportunity for members to gain insights from vendors with a strong track record in organizations of a similar size and reach. In this whistle-stop review, Nancy and Ed also discuss the latest on DWG's research, events and future opportunities. To hear more about whether such member experiences might be right for you, listen today, or even consider joining DWG's London event on September 14–15, 2022. See acast.com/privacy for privacy and opt-out information.

While many are re-evaluating jobs and workplaces, former Citi executive Mirsad Capric has taken the step others only dream of – a sabbatical away from a successful career. In this latest episode of Digital Workplace Impact, Nancy Goebel hosts an energizing conversation with the former Director of Digital Strategy and Platforms at global investment bank, Citi. Having seized the moment to pause, Mirsad is now re-energizing, refocusing and rethinking what comes next; a journey he's sharing on social media and which is resulting in some great discussions. During this two-part tour, Nancy and Mirsad uncover the realities and adventures a career break can bring. They also share insights and expertise on search within a corporate digital context, and – drawing on his long career in digital communications – Mirsad offers some practical and actionable dos and don'ts to help digital workplace practitioners today. So, listen now for more search tales from the digital workplace, and for ideas and experiences that will resonate with digital workplace practitioners and potential career-breakers everywhere. (Show notes, links and transcript for this episode.) Guest speakers: Mirsad Capric, former Director of Digital Strategy and Platforms, Citi  See acast.com/privacy for privacy and opt-out information.

As organizations and individuals are in the grip of the Great Migration, what is really going on and how could this shift in the months and years ahead? In this episode of Digital Workplace Impact, Nancy Goebel is in conversation with CEO and Chairman of Recruiter.com, Evan Sohn. Recruiter.com delivers on-tap talent solutions that flex with an organization's hiring needs. During their chat, Evan draws on his more than 30-year career, which has spanned e-commerce at Fortune 500 to start-up environments, to create a thought-provoking discussion. Are we moving to a time when employers should stockpile people instead of hand sanitizer? If so, what will this mean for hiring organizations as they acquire, onboard and retain people? And, whether organizations style themselves as purely remote, hybrid or requiring a full-on return to office, how can they compete for talent? Will there be extra challenges facing digital workplace professionals? Join Nancy and Evan for a high-energy conversation, as they talk of predictions for a shift from the employee-led job market of the pandemic to a more employer-centric market of tomorrow. Show notes and links this episode Guest speaker: Evan Sohn, Chairman and Chief Executive Officer atRecruiter.com. See acast.com/privacy for privacy and opt-out information.