Podcasts about Avanade

How do you get your organization trained up to use AI tools? Richard talks to Stephanie Donahue about her work implementing AI tools at Avanade and with Avanade's customers. Stephanie discusses how many workers are bringing their own AI tools, such as ChatGPT, to work and the risks that represent to the organization. Having an approved set of tools helps people work in the right direction, but they will still need some education. The challenge lies in the rapidly shifting landscape and the lack of certifications. However, you'll have some individuals eager to utilize these tools, often on the younger side, and they can help build your practice. The opportunities are tremendous!LinksChatGPT EnterpriseLearning M365 CopilotSecure and Govern Microsoft 365 CopilotMicrosoft PurviewResponsible AI at MicrosoftMicrosoft Viva EngageRecorded July 18, 2025

Nonprofits, your “10 blue links” era is over. In this episode, Avinash Kaushik (Human-Made Machine; Occam's Razor) breaks down Answer Engine Optimization—why LLMs now decide who gets seen, why third-party chatter outweighs your own site, and what to do about it. We get tactical: build AI-resistant content (genuine novelty + depth), go multimodal (text, video, audio), and stamp everything with real attribution so bots can't regurgitate you into sludge. We also cover measurement that isn't delusional—group your AEO referrals, expect fewer visits but higher intent, and stop worshiping last-click and vanity metrics. Avinash updates the 10/90 rule for the AI age (invest in people, plus “synthetic interns”), and torpedoes linear funnels in favor of See-Think-Do-Care anchored in intent. If you want a blunt, practical playbook for staying visible—and actually converting—when answers beat searches, this is it. About Avinash Avinash Kaushik is a leading voice in marketing analytics—the author of Web Analytics: An Hour a Day and Web Analytics 2.0, publisher of the Marketing Analytics Intersect newsletter, and longtime writer of the Occam's Razor blog. He leads strategy at Human Made Machine, advises Tapestry on brand strategy/marketing transformation, and previously served as Google's Digital Marketing Evangelist. Uniquely, he donates 100% of his book royalties and paid newsletter revenue to charity (civil rights, early childhood education, UN OCHA; previously Smile Train and Doctors Without Borders). He also co-founded Market Motive. Resource Links Avinash Kaushik — Occam's Razor (site/home) Occam's Razor by Avinash Kaushik Marketing Analytics Intersect (newsletter sign-up) Occam's Razor by Avinash Kaushik AEO series starter: “AI Age Marketing: Bye SEO, Hello AEO!” Occam's Razor by Avinash Kaushik See-Think-Do-Care (framework explainer) Occam's Razor by Avinash Kaushik Books: Web Analytics: An Hour a Day | Web Analytics 2.0 (author pages) Occam's Razor by Avinash Kaushik+1 Human Made Machine (creative pre-testing) — Home | About | Products humanmademachine.com+2humanmademachine.com+2 Tapestry (Coach, Kate Spade) (company site) Tapestry Tools mentioned (AEO measurement): Trakkr (AI visibility / prompts / sentiment) Trakkr Evertune (AI Brand Index & monitoring) evertune.ai GA4 how-tos (for your AEO channel + attribution): Custom Channel Groups (create an “AEO” channel) Google Help Attribution Paths report (multi-touch view) Google Help Nonprofit vetting (Avinash's donation diligence): Charity Navigator (ratings) Charity Navigator Google for Nonprofits — Gemini & NotebookLM (AI access) Announcement / overview | Workspace AI for nonprofits blog.googleGoogle Help Example NGO Avinash supports: EMERGENCY (Italy) EMERGENCY Transcript Avinash Kaushik: [00:00:00] So traffic's gonna go down. So if you're a business, you're a nonprofit, how. Do you deal with the fact that you're gonna lose a lot of traffic that you get from a search engine? Today, when all of humanity moves to the answer Engine W world, only about two or 3% of the people are doing it. It's growing very rapidly. Um, and so the art of answer engine optimization is making sure that we are building for these LMS and not getting stuck with only solving for Google with the old SEO techniques. Some of them still work, but you need to learn a lot of new stuff because on average, organic traffic will drop between 16 to 64% negative and paid search traffic will drop between five to 30% negative. And that is a huge challenge. And the reason you should start with AEO now ​ George Weiner: [00:01:00] This week's guest, Avinash Kaushik is an absolute hero of mine because of his amazing, uh, work in the field of web analytics. And also, more importantly, I'd say education. Avinash Kaushik, , digital marketing evangelist at Google for Google Analytics. He spent 16 years there. He basically is. In the room where it happened, when the underlying ability to understand what's going on on our websites was was created. More importantly, I think for me, you know, he joined us on episode 45 back in 2016, and he still is, I believe, on the cutting edge of what's about to happen with AEO and the death of SEO. I wanna unpack that 'cause we kind of fly through terms [00:02:00] before we get into this podcast interview AEO. Answer engine optimization. It's this world of saying, alright, how do we create content that can't just be, , regurgitated by bots, , wholesale taken. And it's a big shift from SEO search engine optimization. This classic work of creating content for Google to give us 10 blue links for people to click on that behavior is changing. And when. We go through a period of change. I always wanna look at primary sources. The people that, , are likely to know the most and do the most. And he operates in the for-profit world. But make no mistake, he cares deeply about nonprofits. His expertise, , has frankly been tested, proven and reproven. So I pay attention when he says things like, SEO is going away, and AEO is here to stay. So I give you Avan Kashic. I'm beyond excited that he has come back. He was on our 45th episode and now we are well over our 450th episode. So, , who knows what'll happen next time we talk to him. [00:03:00] This week on the podcast, we have Avinash Kaushik. He is currently the chief strategy officer at Human Made Machine, but actually returning guest after many, many years, and I know him because he basically introduced me to Google Analytics, wrote the literal book on it, and also helped, by the way. No big deal. Literally birth Google Analytics for everyone. During his time at Google, I could spend the entire podcast talking about, uh, the amazing amounts that you have contributed to, uh, marketing and analytics. But I'd rather just real quick, uh, how are you doing and how would you describe your, uh, your role right now? Avinash Kaushik: Oh, thank you. So it's very excited to be back. Um, look forward to the discussion today. I do, I do several things concurrently, of course. I, I, I am an author and I write this weekly newsletter on marketing and analytics. Um, I am the Chief Strategy Officer at Human Made Machine, a company [00:04:00] that obsesses about helping brands win before they spend by doing creative pretesting. And then I also do, uh, uh, consulting at Tapestry, which owns Coach and Kate Spades. And my work focuses on brand strategy and marketing transformation globally. George Weiner: , Amazing. And of course, Occam's Razor. The, the, yes, the blog, which is incredible. I happen to be a, uh, a subscriber. You know, I often think of you in the nonprofit landscape, even though you operate, um, across many different brands, because personally, you also actually donate all of your proceeds from your books, from your blog, from your subscription. You are donating all of that, um, because that's just who you are and what you do. So I also look at you as like team nonprofit, though. Avinash Kaushik: You're very kind. No, no, I, I, yeah. All the proceeds from both of my books and now my newsletter, premium newsletter. It's about $200,000 a year, uh, donated to nonprofits, and a hundred [00:05:00] percent of the revenue is donated nonprofit, uh, nonprofits. And, and for me, it, it's been ai. Then I have to figure out. Which ones, and so I research nonprofits and I look up their cha charity navigators, and I follow up with the people and I check in on the works while, while don't work at a nonprofit, but as a customer of nonprofits, if you will. I, I keep sort of very close tabs on the amazing work that these charities do around the world. So feel very close to the people that you work with very closely. George Weiner: So recently I got an all caps subject line from you. Well, not from you talking about this new acronym that was coming to destroy the world, I think is what you, no, AEO. Can you help us understand what answer engine optimization is? Avinash Kaushik: Yes, of course. Of course. We all are very excited about ai. Obviously you, you, you would've to live in. Some backwaters not to be excited about it. And we know [00:06:00] that, um, at the very edge, lots of people are using large language models, chat, GPT, Claude, Gemini, et cetera, et cetera, in the world. And, and increasingly over the last year, what you have begun to notice is that instead of using a traditional search engine like Google or using the old Google interface with the 10 blue links, et cetera. People are beginning to use these lms. They just go to chat, GPT to get the answer that they want. And the one big difference in this, this behavior is I actually have on September 8th, I have a keynote here in New York and I have to be in Shanghai the next day. That is physically impossible because it, it just, the time it takes to travel. But that's my thing. So today, if I wanted to figure out what is the fastest way. On September 8th, I can leave New York and get to Shanghai. I would go to Google flights. I would put in the destinations. It will come back with a crap load of data. Then I poke and prod and sort and filter, and I have to figure out which flight is right for that. For this need I have. [00:07:00] So that is the old search engine world. I'm doing all the work, hunting and pecking, drilling down, visiting websites, et cetera, et cetera. Instead, actually what I did is I went to charge GBT 'cause I, I have a plus I, I'm a paying member of charge GBT and I said to charge GBTI have to do a keynote between four and five o'clock on September 8th in New York and I have to be in Shanghai as fast as I possibly can be After my keynote, can you find me the best flight? And I just typed in those two sentences. He came back and said, this Korean airline website flight is the best one for you. You will not get to your destination on time until, unless you take a private jet flight for $300,000. There is your best option. They're gonna get to Shanghai on, uh, September 10th at 10 o'clock in the morning if you follow these steps. And so what happened there? I didn't have to hunt and pack and dig and go to 15 websites to find the answer I wanted. The engine found the [00:08:00] answer I wanted at the end and did all the work for me that you are seeing from searching, clicking, clicking, clicking, clicking, clicking to just having somebody get you. The final answer is what I call the, the, the underlying change in consumer behavior that makes answer engine so exciting. Obviously, it creates a challenge for us because what happened between those two things, George is. I didn't have to visit many websites. So traffic is going down, obviously, and these interfaces at the moment don't have paid search links for now. They will come, they will come, but they don't at the moment. So traffic's gonna go down. So if you're a business, you're a nonprofit, how. Do you deal with the fact that you're gonna lose a lot of traffic that you get from a search engine? Today, when all of humanity moves to the answer Engine W world, only about two or 3% of the people are doing it. It's growing very rapidly. Um, and so the art of answer engine optimization [00:09:00] is making sure that we are building for these LMS and not getting stuck with only solving for Google with the old SEO techniques. Some of them still work, but you need to learn a lot of new stuff because on average, organic traffic will drop between 16 to 64% negative and paid search traffic will drop between five to 30% negative. And that is a huge challenge. And the reason you should start with AEO now George Weiner: that you know. Is a window large enough to drive a metaphorical data bus through? And I think talk to your data doctor results may vary. You are absolutely right. We have been seeing this with our nonprofit clients, with our own traffic that yes, basically staying even is the new growth. Yeah. But I want to sort of talk about the secondary implications of an AI that has ripped and gripped [00:10:00] my website's content. Then added whatever, whatever other flavors of my brand and information out there, and is then advising somebody or talking about my brand. Can you maybe unwrap that a little bit more? What are the secondary impacts of frankly, uh, an AI answering what is the best international aid organization I should donate to? Yes. As you just said, you do Avinash Kaushik: exactly. No, no, no. This such a, such a wonderful question. It gets to the crux. What used to influence Google, by the way, Google also has an answer engine called Gemini. So I just, when I say Google, I'm referring to the current Google that most people use with four paid links and 10 SEO links. So when I say Google, I'm referring to that one. But Google also has an answer engine. I, I don't want anybody saying Google does is not getting into the answer engine business. It is. So Google is very much influenced by content George that you create. I call it one P content, [00:11:00] first party content. Your website, your mobile app, your YouTube channel, your Facebook page, your, your, your, your, and it sprinkles on some amount of third party content. Some websites might have reviews about you like Yelp, some websites might have PR releases about you light some third party content. Between search engine and engines. Answer Engines seem to overvalue third party content. My for one p content, my website, my mobile app, my YouTube channel. My, my, my, everything actually is going down in influence while on Google it's pretty high. So as here you do SEO, you're, you're good, good ranking traffic. But these LLMs are using many, many, many, literally tens of thousands more sources. To understand who you are, who you are as a nonprofit, and it's [00:12:00] using everybody's videos, everybody's Reddit posts, everybody's Facebook things, and tens of thousands of more people who write blogs and all kinds of stuff in order to understand who you are as a nonprofit, what services you offer, how good you are, where you're falling short, all those negative reviews or positive reviews, it's all creepy influence. Has gone through the roof, P has come down, which is why it has become very, very important for us to build a new content strategy to figure out how we can influence these LMS about who we are. Because the scary thing is at this early stage in answer engines, someone else is telling the LLMs who you are instead of you. A more, and that's, it feels a little scary. It feels as scary as a as as a brand. It feels very scary as I'm a chief strategy officer, human made machine. It feels scary for HMM. It feels scary for coach. [00:13:00] It's scary for everybody, uh, which is why you really urgently need to get a handle on your content strategy. George Weiner: Yeah, I mean, what you just described, if it doesn't give you like anxiety, just stop right now. Just replay what we just did. And that is the second order effects. And you know, one of my concerns, you mentioned it early on, is that sort of traditional SEO, we've been playing the 10 Blue Link game for so long, and I'm worried that. Because of the changes right now, roughly what 20% of a, uh, search is AI overview, that number's not gonna go down. You're mentioning third party stuff. All of Instagram back to 2020, just quietly got tossed into the soup of your AI brand footprint, as we call it. Talk to me about. There's a nonprofit listening to this right now, and then probably if they're smart, other organizations, what is coming in the next year? They're sitting down to write the same style of, you know, [00:14:00] ai, SEO, optimized content, right? They have their content calendar. If you could have like that, I'm sitting, you're sitting in the room with them. What are you telling that classic content strategy team right now that's about to embark on 2026? Avinash Kaushik: Yes. So actually I, I published this newsletter just last night, and this is like the, the fourth in my AEO series, uh, newsletter, talks about how to create your content portfolio strategy. Because in the past we were like, we've got a product pages, you know, the equivalent of our, our product pages. We've got some, some, uh, charitable stories on our website and uh, so on and so forth. And that's good. That's basic. You need to do the basics. The interesting thing is you need to do so much more both on first party. So for example, one of the first things to appreciate is LMS or answer engines are far more influenced by multimodal content. So what does that mean? Text plus [00:15:00] video plus audio. Video and audio were also helpful in Google. And remember when I say Google, I'm referring to the old linky linking Google, not Gemini. But now video has ton more influence. So if you're creating a content strategy for next year, you should say many. Actually, lemme do one at a time. Text. You have to figure out more types of things. Authoritative Q and as. Very educational deep content around your charity's efforts. Lots of text. Third. Any seasonality, trends and patterns that happen in your charity that make a difference? I support a school in, in Nepal and, and during the winter they have very different kind of needs than they do during the summer. And so I bumped into this because I was searching about something seasonality related. This particular school for Tibetan children popped up in Nepal, and it's that content they wrote around winter and winter struggles and coats and all this stuff. I'm like. [00:16:00] It popped up in the answer engine and I'm like, okay. I research a bit more. They have good stories about it, and I'm supporting them q and a. Very, very important. Testimonials. Very, very important interviews. Very, very important. Super, super duper important with both the givers and the recipients, supporters of your nonprofit, but also the recipient recipients of very few nonprofits actually interview the people who support them. George Weiner: Like, why not like donors or be like, Hey, why did you support us? What was the, were the two things that moved you from Aware to care? Avinash Kaushik: Like for, for the i I Support Emergency, which is a Italian nonprofit like Ms. Frontiers and I would go on their website and speak a fiercely about why I absolutely love the work they do. Content, yeah. So first is text, then video. You gotta figure out how to use video a lot more. And most nonprofits are not agile in being able to use video. And the third [00:17:00] thing that I think will be a little bit of a struggle is to figure out how to use audio. 'cause audio also plays a very influential role. So for as you are planning your uh, uh, content calendar for the next year. Have the word multimodal. I'm sorry, it's profoundly unsexy, but put multimodal at the top, underneath it, say text, then say video, then audio, and start to fill those holes in. And if those people need ideas and example of how to use audio, they should just call you George. You are the king of podcasting and you can absolutely give them better advice than I could around how nonprofits could use audio. But the one big thing you have to think about is multimodality for next year George Weiner: that you know, is incredibly powerful. Underlying that, there's this nuance that I really want to make sure that we understand, which is the fact that the type of content is uniquely different. It's not like there's a hunger organization listening right now. It's not 10 facts about hunger during the winter. [00:18:00] Uh, days of being able to be an information resource that would then bring people in and then bring them down your, you know, your path. It's game over. If not now, soon. Absolutely. So how you are creating things that AI can't create and that's why you, according to whom, is what I like to think about. Like, you're gonna say something, you're gonna write something according to whom? Is it the CEO? Is it the stakeholder? Is it the donor? And if you can put a attribution there, suddenly the AI can't just lift and shift it. It has to take that as a block and be like, no, it was attributed here. This is the organization. Is that about right? Or like first, first party data, right? Avinash Kaushik: I'll, I'll add one more, one more. Uh, I'll give a proper definition. So, the fir i I made 11 recommendations last night in the newsletter. The very first one is focus on creating AI resistant content. So what, what does that mean? AI resistant means, uh, any one of us from nonprofits could [00:19:00] open chat, GPT type in a few queries and chat. GD PT can write our next nonprofit newsletter. It could write the next page for our donation. It could create the damn page for our donation, right? Remember, AI can create way more content than you can, but if you can use AI to create content, 67 million other nonprofits are doing the same thing. So what you have to do is figure out how to build AI resistant content, and my definition is very simple. George, what is AI resistance? It's content of genuine novelty. So to tie back to your recommendation, your CEO of a nonprofit that you just recommended, the attribution to George. Your CEO has a unique voice, a unique experience. The AI hasn't learned what makes your CEO your frontline staff solving problems. You are a person who went and gave a speech at the United Nations on behalf of your nonprofit. Whatever you are [00:20:00] doing is very special, and what you have to figure out is how to get out of the AI slop. You have to get out of all the things that AI can automatically type. Figure out if your content meets this very simple, standard, genuine novelty and depth 'cause it's the one thing AI isn't good at. That's how you rank higher. And not only will will it, will it rank you, but to make another point you made, George, it's gonna just lift, blanc it out there and attribute credit to you. Boom. But if you're not genuine, novelty and depth. Thousand other nonprofits are using AI to generate text and video. Could George Weiner: you just, could you just quit whatever you're doing and start a school instead? I seriously can't say it enough that your point about AI slop is terrifying me because I see it. We've built an AI tool and the subtle lesson here is that think about how quickly this AI was able to output that newsletter. Generic old school blog post and if this tool can do it, which [00:21:00] by the way is built on your local data set, we have the rag, which doesn't pause for a second and realize if this AI can make it, some other AI is going to be able to reproduce it. So how are you bringing the human back into this? And it's a style of writing and a style of strategic thinking that please just start a school and like help every single college kid leaving that just GPT their way through a degree. Didn't freaking get, Avinash Kaushik: so it's very, very important to make sure. Content is of genuine novelty and depth because it cannot be replicated by the ai. And by the way, this, by the way, George, it sounds really high, but honestly to, to use your point, if you're a CEO of a nonprofit, you are in it for something that speaks to you. You're in it. Because ai, I mean nonprofit is not your path to becoming the next Bill Gates, you're doing it because you just have this hair. Whoa, spoiler alert. No, I'm sorry. [00:22:00] Maybe, maybe that is. I, I didn't, I didn't mean any negative emotion there, but No, I love it. It's all, it's like a, it's like a sense of passion you are bringing. There's something that speaks to you. Just put that on paper, put that on video, put that on audio, because that is what makes you unique. And the collection of those stories of genuine depth and novelty will make your nonprofit unique and stand out when people are looking for answers. George Weiner: So I have to point to the next elephant in the room here, which is measurement. Yes. Yes. Right now, somebody is talking about human made machine. Someone's talking about whole whale. Someone's talking about your nonprofit having a discussion in an answer engine somewhere. Yes. And I have no idea. How do I go about understanding measurement in this new game? Avinash Kaushik: I have. I have two recommendations. For nonprofits, I would recommend a tool called Tracker ai, TRA, KKR [00:23:00] ai, and it has a free version, that's why I'm recommending it. Some of the many of these tools are paid tools, but with Tracker, do ai. It allows you to identify your website, URL, et cetera, et cetera, and it'll give you some really wonderful and fantastic, helpful report It. Tracker helps you understand prompt tracking, which is what are other people writing about you when they're seeking? You? Think of this, George, as your old webmaster tools. What keywords are people using to search? Except you can get the prompts that people are using to get a more robust understanding. It also monitors your brand's visibility. How often are you showing up and how often is your competitor showing up, et cetera, et cetera. And then he does that across multiple search engines. So you can say, oh, I'm actually pretty strong in OpenAI for some reason, and I'm not that strong in Gemini. Or, you know what, I have like the highest rating in cloud, but I don't have it in OpenAI. And this begins to help you understand where your current content strategy is working and where it is not [00:24:00] working. So that's your brand visibility. And the third thing that you get from Tracker is active sentiment tracking. This is the scary part because remember, you and I were both worried about what other people saying about us. So this, this are very helpful that we can go out and see what it is. What is the sentiment around our nonprofit that is coming across in, um, in these lms? So Tracker ai, it have a free and a paid version. So I would, I would recommend using it for these three purposes. If, if you have funding to invest in a tool. Then there's a tool called Ever Tool, E-V-E-R-T-U-N-E Ever. Tune is a paid tool. It's extremely sophisticated and robust, and they do brand monitoring, site audit, content strategy, consumer preference report, ai, brand index, just the. Step and breadth of metrics that they provide is quite extensive, but, but it is a paid tool. It does cost money. It's not actually crazy expensive, but uh, I know I have worked with them before, so full disclosure [00:25:00] and having evaluated lots of different tools, I have sort of settled on those two. If it's a enterprise type client I'm working with, then I'll use Evert Tune if I am working with a nonprofit or some of my personal stuff. I'll use Tracker AI because it's good enough for a person that is, uh, smaller in size and revenue, et cetera. So those two tools, so we have new metrics coming, uh, from these tools. They help us understand the kind of things we use webmaster tools for in the past. Then your other thing you will want to track very, very closely is using Google Analytics or some other tool on your website. You are able to currently track your, uh, organic traffic and if you're taking advantage of paid ads, uh, through a grant program on Google, which, uh, provides free paid search credits to nonprofits. Then you're tracking your page search traffic to continue to track that track trends, patterns over time. But now you will begin to see in your referrals report, in your referrals report, you're gonna begin to seeing open [00:26:00] ai. You're gonna begin to see these new answer engines. And while you don't know the keywords that are sending this traffic and so on and so forth, it is important to keep track of the traffic because of two important reasons. One, one, you want to know how to highly prioritize. AEO. That's one reason. But the other reason I found George is syn is so freaking hard to rank in an answer engine. When people do come to my websites from Answer engine, the businesses I work with that is very high intent person, they tend to be very, very valuable because they gave the answer engine a very complex question to answer the answers. Engine said you. The right answer for it. So when I show up, I'm ready to buy, I'm ready to donate. I'm ready to do the action that I was looking for. So the percent of people who are coming from answer engines to your nonprofit carry significantly higher intention, and coming from Google, who also carry [00:27:00] intent. But this man, you stood out in an answer engine, you're a gift from God. Person coming thinks you're very important and is likely to engage in some sort of business with you. So I, even if it's like a hundred people, I care a lot about those a hundred people, even if it's not 10,000 at the moment. Does that make sense George? George Weiner: It does, and I think, I'm glad you pointed to, you know, the, the good old Google Analytics. I'm like, it has to be a way, and I, I think. I gave maximum effort to this problem inside of Google Analytics, and I'm still frustrated that search console is not showing me, and it's just blending it all together into one big soup. But. I want you to poke a hole in this thinking or say yes or no. You can create an AI channel, an AEO channel cluster together, and we have a guide on that cluster together. All of those types of referral traffic, as you mentioned, right from there. I actually know thanks to CloudFlare, the ratios of the amount of scrapes versus the actual clicks sent [00:28:00] for roughly 20, 30% of. Traffic globally. So is it fair to say I could assume like a 2% clickthrough or a 1% clickthrough, or even worse in some cases based on that referral and then reverse engineer, basically divide those clicks by the clickthrough rate and essentially get a rough share of voice metric on that platform? Yeah. Avinash Kaushik: So, so for, um, kind of, kind of at the moment, the problem is that unlike Google giving us some decent amount of data through webmaster tools. None of these LLMs are giving us any data. As a business owner, none of them are giving us any data. So we're relying on third parties like Tracker. We're relying on third parties like Evert Tune. You understand? How often are we showing up so we could get a damn click through, right? Right. We don't quite have that for now. So the AI Brand Index in Evert Tune comes the closest. Giving you some information we could use in the, so your thinking is absolutely right. Your recommendation is ly, right? Even if you can just get the number of clicks, even if you're tracking them very [00:29:00] carefully, it's very important. Please do exactly what you said. Make the channel, it's really important. But don't, don't read too much into the click-through rate bits, because we're missing the. We're missing a very important piece of information. Now remember when Google first came out, we didn't have tons of data. Um, and that's okay. These LLMs Pro probably will realize over time if they get into the advertising business that it's nice to give data out to other people, and so we might get more data. Until then, we are relying on these third parties that are hacking these tools to find us some data. So we can use it to understand, uh, some of the things we readily understand about keywords and things today related to Google. So we, we sadly don't have as much visibility today as we would like to have. George Weiner: Yeah. We really don't. Alright. I have, have a segment that I just invented. Just for you called Avanade's War Corner. And in Avanade's War Corner, I noticed that you go to war on various concepts, which I love because it brings energy and attention to [00:30:00] frankly data and finding answers in there. So if you'll humor me in our war corner, I wanna to go through some, some classic, classic avan. Um, all right, so can you talk to me a little bit about vanity metrics, because I think they are in play. Every day. Avinash Kaushik: Absolutely. No, no, no. Across the board, I think in whatever we do. So, so actually I'll, I'll, I'll do three. You know, so there's vanity metrics, activity metrics and outcome metrics. So basically everything goes into these three buckets essentially. So vanity metrics are, are the ones that are very easy to find, but them moving up and down has nothing to do with the number of donations you're gonna get as a nonprofit. They're just there to ease our ego. So, for example. Let's say we are a nonprofit and we run some display ads, so measure the number of impressions that were delivered for our display ad. That's a vanity metric. It doesn't tell you anything. You could have billions of impressions. You could have 10 impressions, doesn't matter, but it is easily [00:31:00] available. The count is easily available, so we report it. Now, what matters? What matters are, did anybody engage with the ad? What were the percent of people who hovered on the ad? What were the number of people who clicked on the ad activity metrics? Activity metrics are a little more useful than vanity metrics, but what does it matter for you as a non nonprofit? The number of donations you received in the last 24 hours. That's an outcome metric. Vanity activity outcome. Focus on activity to diagnose how well our campaigns or efforts are doing in marketing. Focus on outcomes to understand if we're gonna stay in business or not. Sorry, dramatic. The vanity metrics. Chasing is just like good for ego. Number of likes is a very famous one. The number of followers on a social paia, a very famous one. Number of emails sent is another favorite one. There's like a whole host of vanity metrics that are very easy to get. I cannot emphasize this enough, but when you unpack and or do meta-analysis of [00:32:00] relationship between vanity metrics and outcomes, there's a relationship between them. So we always advise people that. Start by looking at activity metrics to help you understand the user's behavior, and then move to understanding outcome metrics because they are the reason you'll thrive. You will get more donations or you will figure out what are the things that drive more donations. Otherwise, what you end up doing is saying. If I post provocative stuff on Facebook, I get more likes. Is that what you really wanna be doing? But if your nonprofit says, get me more likes, pretty soon, there's like a naked person on Facebook that gets a lot of likes, but it's corrupting. Yeah. So I would go with cute George Weiner: cat, I would say, you know, you, you get the generic cute cat. But yeah, same idea. The Internet's built on cats Avinash Kaushik: and yes, so, so that's why I, I actively recommend people stay away from vanity metrics. George Weiner: Yeah. Next up in War Corner, the last click [00:33:00] fallacy, right? The overweighting of this last moment of purchase, or as you'd maybe say in the do column of the See, think, do care. Avinash Kaushik: Yes. George Weiner: Yes. Avinash Kaushik: So when the, when the, when we all started to get Google Analytics, we got Adobe Analytics web trends, remember them, we all wanted to know like what drove the conversion. Mm-hmm. I got this donation for a hundred dollars. I got a donation for a hundred thousand dollars. What drove the conversion. And so what lo logically people would just say is, oh, where did this person come from? And I say, oh, the person came from Google. Google drove this conversion. Yeah, his last click analysis just before the conversion. Where did the person come from? Let's give them credit. But the reality is it turns out that if you look at consumer behavior, you look at days to donation, visits to donation. Those are two metrics available in Google. It turns out that people visit multiple times before [00:34:00] they make a donation. They may have come through email, their interest might have been triggered through your email. Then they suddenly remembered, oh yeah, yeah, I wanted to go to the nonprofit and donate something. This is Google, you. And then Google helps them find you and they come through. Now, who do you give credit Email or the Google, right? And what if you came 5, 7, 8, 10 times? So the last click fallacy is that it doesn't allow you to see the full consumer journey. It gives credit to whoever was the last person who sent you this, who introduced this person to your website. And so very soon we move to looking at what we call MTI, Multi-Touch Attribution, which is a free solution built into Google. So you just go to your multichannel funnel reports and it will help you understand that. One, uh, 150 people came from email. Then they came from Google. Then there was a gap of nine days, and they came back from Facebook and then they [00:35:00] converted. And what is happening is you're beginning to understand the consumer journey. If you understand the consumer journey better, we can come with better marketing. Otherwise, you would've said, oh, close shop. We don't need as many marketing people. We'll just buy ads on Google. We'll just do SEO. We're done. Oh, now you realize there's a more complex behavior happening in the consumer. They need to solve for email. You solve for Google, you need to solve Facebook. In my hypothetical example, so I, I'm very actively recommend people look at the built-in free MTA reports inside the Google nalytics. Understand the path flow that is happening to drive donations and then undertake activities that are showing up more often in the path, and do fewer of those things that are showing up less in the path. George Weiner: Bring these up because they have been waiting on my mind in the land of AEO. And by the way, we're not done with war. The war corner segment. There's more war there's, but there's more, more than time. But with both of these metrics where AEO, if I'm putting these glasses back on, comes [00:36:00] into play, is. Look, we're saying goodbye to frankly, what was probably somewhat of a vanity metric with regard to organic traffic coming in on that 10 facts about cube cats. You know, like, was that really how we were like hanging our hat at night, being like. Job done. I think there's very much that in play. And then I'm a little concerned that we just told everyone to go create an AEO channel on their Google Analytics and they're gonna come in here. Avinash told me that those people are buyers. They're immediately gonna come and buy, and why aren't they converting? What is going on here? Can you actually maybe couch that last click with the AI channel inbound? Like should I expect that to be like 10 x the amount of conversions? Avinash Kaushik: All we can say is it's, it's going to be people with high intention. And so with the businesses that I'm working with, what we are finding is that the conversion rates are higher. Mm. This game is too early to establish any kind of sense of if anybody has standards for AEO, they're smoking crack. Like the [00:37:00] game is simply too early. So what we I'm noticing is that in some cases, if the average conversion rate is two point half percent, the AEO traffic is converting at three, three point half. In two or three cases, it's converting at six, seven and a half. But there is not enough stability in the data. All of this is new. There's not enough stability in the data to say, Hey, definitely you can expect it to be double or 10% more or 50% more. We, we have no idea this early stage of the game, but, but George, if we were doing this again in a year, year and a half, I think we'll have a lot more data and we'll be able to come up with some kind of standards for, for now, what's important to understand is, first thing is you're not gonna rank in an answer engine. You just won't. If you do rank in an answer engine, you fought really hard for it. The person decided, oh my God, I really like this. Just just think of the user behavior and say, this person is really high intent because somehow [00:38:00] you showed up and somehow they found you and came to you. Chances are they're caring. Very high intent. George Weiner: Yeah. They just left a conversation with a super intelligent like entity to come to your freaking 2001 website, HTML CSS rendered silliness. Avinash Kaushik: Whatever it is, it could be the iffiest thing in the world, but they, they found me and they came to you and they decided that in the answer engine, they like you as the answer the most. And, and it took that to get there. And so all, all, all is I'm finding in the data is that they carry higher intent and that that higher intent converts into higher conversion rates, higher donations, as to is it gonna be five 10 x higher? It's unclear at the moment, but remember, the other reason you should care about it is. Every single day. As more people move away from Google search engines to answer engines, you're losing a ton of traffic. If somebody new showing up, treat them with, respect them with love. Treat them with [00:39:00] care because they're very precious. Just lost a hundred. Check the landing George Weiner: pages. 'cause you may be surprised where your front door is when complexity is bringing them to you, and it's not where you spent all of your design effort on the homepage. Spoiler. That's exactly Avinash Kaushik: right. No. Exactly. In fact, uh, the doping deeper into your websites is becoming even more prevalent with answer engines. Mm-hmm. Um, uh, than it used to be with search engines. The search always tried to get you the, the top things. There's still a lot of diversity. Your homepage likely is still only 30% of your traffic. Everybody else is landing on other homepage or as you call them, landing pages. So it's really, really important to look beyond your homepage. I mean, it was true yesterday. It's even truer today. George Weiner: Yeah, my hunch and what I'm starting to see in our data is that it is also much higher on the assisted conversion like it is. Yes. Yes, it is. Like if you have come to us from there, we are going to be seeing you again. That's right. That's right. More likely than others. It over indexes consistently for us there. Avinash Kaushik: [00:40:00] Yes. Again, it ties back to the person has higher intent, so if they didn't convert in that lab first session, their higher intent is gonna bring them back to you. So you are absolutely right about the data that you're seeing. George Weiner: Um, alright. War corner, the 10 90 rule. Can you unpack this and then maybe apply it to somebody who thinks that their like AI strategy is done? 'cause they spend $20 or $200 a month on some tool and then like, call it a day. 'cause they did ai. Avinash Kaushik: Yes, yes. No, it's, it's good. I, I developed it in context of analytics. When I was at my, uh, job at Intuit, I used to, I was at Intuit, senior director for research and analytics. And one of the things I found is people would consistently spend lots of money on tools in that time, web analytics tools, research tools, et cetera. And, uh, so they're spending a contract of a few hundred thousand dollars or hundreds of thousands of dollars, and then they give it to a fresh graduate to find insights. [00:41:00] I was like, wait, wait, wait. So you took this $300,000 thing and gave it to somebody. You're paying $45,000 a year. Who is young in their career, young in their career, and expecting them to make you tons of money using this tool? It's not the tool, it's the human. And so that's why I developed the the 10 90 rule, which is that if you have a, if you have a hundred dollars to invest in making smarter decisions, invest $10 in the tool, $90 in the human. We all have access to so much data, so much complexity. The world is changing so fast that it is the human that is going to figure out how to make sense of these insights rather than the tool magically spewing and understanding your business enough to tell you exactly what to do. So that, that's sort of where the 10 90 rule came from. Now, sort of we are in this, in this, um, this is very good for nonprofits by the way. So we're in this era. Where On the 90 side? No. So the 10, look, don't spend insane money on tools that is just silly. So don't do that. Now the 90, let's talk about the [00:42:00] 90. Up until two years ago, I had to spell all of the 90 on what I now call organic humans. You George Weiner: glasses wearing humans, huh? Avinash Kaushik: The development of LLM means that every single nonprofit in the world has access to roughly a third year bachelor's degree student. Like a really smart intern. For free. For free. In fact, in some instances, for some nonprofits, let's say I I just reading about this nonprofit that is cleaning up plastics in the ocean for this particular nonprofit, they have access to a p HT level environmentalist using the latest Chad GP PT 4.5, like PhD level. So the little caveat I'm beginning to put in the 10 90 rule is on the 90. You give the 90 to the human and for free. Get the human, a very smart Bachelor's student by using LLMs in some instances. Get [00:43:00] for free a very smart TH using the LLMs. So the LLMs have now to be incorporated into your research, into your analysis, into building a next dashboard, into building a next website, into building your next mobile game into whatever the hell you're doing for free. You can get that so you have your organic human. Less the synthetic human for free. Both of those are in the 90 and, and for nonprofit, so, so in my work at at Coach and Kate Spade. I have access now to a couple of interns who do free work for me, well for 20 minor $20 a month because I have to pay for the plus version of G bt. So the intern costs $20 a month, but I have access to this syn synthetic human who can do a whole lot of work for me for $20 a month in my case, but it could also do it for free for you. Don't forget synthetic humans. You no longer have to rely only on the organic humans to do the 90 part. You would be stunned. Upload [00:44:00] your latest, actually take last year's worth of donations, where they came from and all this data from you. Have a spreadsheet lying around. Dump it into chat. GPT, I'll ask it to analyze it. Help you find where most donations came from, and visualize trends to present to board of directors. It will blow your mind how good it is at do it with Gemini. I'm not biased, I'm just seeing chat. GPD 'cause everybody knows it so much Better try it with mistrial a, a small LLM from France. So I, I wanna emphasize that what has changed over the last year is the ability for us to compliment our organic humans with these synthetic entities. Sometimes I say synthetic humans, but you get the point. George Weiner: Yeah. I think, you know, definitely dump that spreadsheet in. Pull out the PII real quick, just, you know, make me feel better as, you know, the, the person who's gonna be promoting this to everybody, but also, you know, sort of. With that. I want to make it clear too, that like actually inside of Gemini, like Google for nonprofits has opened up access to Gemini for free is not a per user, per whatever. You have that [00:45:00] you have notebook, LLM, and these. Are sitting in their backyards for free every day and it's like a user to lose it. 'cause you have a certain amount of intelligence tokens a day. Can you, I just like wanna climb like the tallest tree out here and just start yelling from a high building about this. Make the case of why a nonprofit should be leveraging this free like PhD student that is sitting with their hands underneath their butts, doing nothing for them right now. Avinash Kaushik: No, it is such a shame. By the way, I cannot add to your recommendation in using your Gemini Pro account if it's free, on top of, uh, all the benefits you can get. Gemini Pro also comes with restrictions around their ability to use your data. They won't, uh, their ability to put your data anywhere. Gemini free versus Gemini Pro is a very protected environment. Enterprise version. So more, more security, more privacy, et cetera. That's a great benefit. And by the way, as you said, George, they can get it for free. So, um, the, the, the, the posture you should adopt is what big companies are doing, [00:46:00] which is anytime there is a job to be done, the first question you, you should ask is, can I make the, can an AI do the job? You don't say, oh, let me send it to George. Let me email Simon, let me email Sarah. No, no, no. The first thing that should hit your head is. I do the job because most of the time for, again, remember, third year bachelor's degree, student type, type experience and intelligence, um, AI can do it better than any human. So your instincts to be, let me outsource that kind of work so I can free up George's cycles for the harder problems that the AI cannot solve. And by the way, you can do many things. For example, you got a grant and now Meta allows you to run X number of ads for free. Your first thing, single it. What kind of ad should I create? Go type in your nonprofit, tell it the kind of things you're doing. Tell it. Tell it the donations you want, tell it the size, donation, want. Let it create the first 10 ads for you for free. And then you pick the one you like. And even if you have an internal [00:47:00] designer who makes ads, they'll start with ideas rather than from scratch. It's just one small example. Or you wanna figure out. You know, my email program is stuck. I'm not getting yield rates for donations. The thing I want click the button that called that is called deep research or thinking in the LL. Click one of those two buttons and then say, I'm really struggling. I'm at wits end. I've tried all these things. Write all the detail. Write all the detail about what you've tried and now working. Can you please give me three new ideas that have worked for nonprofits who are working in water conservation? Hmm. This would've taken a human like a few days to do. You'll have an answer in under 90 seconds. I just give two simple use cases where we can use these synthetic entities to send us, do the work for us. So the default posture in nonprofits should be, look, we're resource scrapped anyway. Why not use a free bachelor's degree student, or in some case a free PhD student to do the job, or at least get us started on a job. So just spending 10 [00:48:00] hours on it. We only spend the last two hours. The entity entity does the first date, and that is super attractive. I use it every single day in, in one of my browsers. I have three traps open permanently. I've got Claude, I've got Mistrial, I've got Charge GPT. They are doing jobs for me all day long. Like all day long. They're working for me. $20 each. George Weiner: Yeah, it's an, it, it, it's truly, it's an embarrassment of riches, but also getting back to the, uh, the 10 90 is, it's still sitting there. If you haven't brought that capacity building to the person on how to prompt how to play that game of linguistic tennis with these tools, right. They're still just a hammer on a. Avinash Kaushik: That's exactly right. That's exactly right. Or, or in your case, you, you have access to Gemini for nonprofits. It's a fantastic tool. It's like a really nice card that could take you different places you insist on cycling everywhere. It's, it's okay cycle once in a while for health reasons. Otherwise, just take the car, it's free. George Weiner: Ha, you've [00:49:00] been so generous with your time. Uh, I do have one more quick war. If you, if you have, have a minute, uh, your war on funnels, and maybe this is not. Fully fair. And I am like, I hear you yelling at me every time I'm showing our marketing funnel. And I'm like, yeah, but I also have have a circle over here. Can you, can you unpack your war on funnels and maybe bring us through, see, think, do, care and in the land of ai? Avinash Kaushik: Yeah. Okay. So the marketing funnel is very old. It's been around for a very long time, and once I, I sort of started working at Google, access to lots more consumer research, lots more consumer behavior. Like 20 years ago, I began to understand that there's no such thing as funnel. So what does the funnel say? The funnel says there's a group of people running around the world, they're not aware of your brand. Find them, scream at them, spray and pray advertising at them, make them aware, and then somehow magically find the exact same people again and shut them down the fricking funnel and make them consider your product.[00:50:00] And now that they're considering, find them again, exactly the same people, and then shove them one more time. Move their purchase index and then drag them to your website. The thing is this linearity that there's no evidence in the universe that this linearity exists. For example, uh, I'm going on a, I like long bike rides, um, and I just got thirsty. I picked up the first brand. I could see a water. No awareness, no consideration, no purchase in debt. I just need water. A lot of people will buy your brand because you happen to be the cheapest. I don't give a crap about anything else, right? So, um, uh, uh, the other thing to understand is, uh, one of the brands I adore and have lots of is the brand. Patagonia. I love Patagonia. I, I don't use the word love for I think any other brand. I love Patagonia, right? For Patagonia. I'm always in the awareness stage because I always want these incredible stories that brand ambassadors tell about how they're helping the environment. [00:51:00] I have more Patagonia products than I should have. I'm already customer. I'm always open to new considerations of Patagonia products, new innovations they're bringing, and then once in a while, I'm always in need to buy a Patagonia product. I'm evaluating them. So this idea that the human is in one of these stages and your job is to shove them down, the funnel is just fatally flawed, no evidence for it. Instead, what you want to do is what is Ash's intent at the moment? He would like environmental stories about how we're improving planet earth. Patagonia will say, I wanna make him aware of my environmental stories, but if they only thought of marketing and selling, they wouldn't put me in the awareness because I'm already a customer who buys lots of stuff from already, right? Or sometimes I'm like, oh, I'm, I'm heading over to London next week. Um, I need a thing, jacket. So yeah, consideration show up even though I'm your customer. So this seating do care is a framework that [00:52:00] says, rather than shoving people down things that don't exist and wasting your money, your marketing should be able to discern any human's intent and then be able to respond with a piece of content. Sometimes that piece of content in an is an ad. Sometimes it's a webpage, sometimes it's an email. Sometimes it's a video. Sometimes it's a podcast. This idea of understanding intent is the bedrock on which seat do care is built about, and it creates fully customer-centric marketing. It is harder to do because intent is harder to infer, but if you wanna build a competitive advantage for yourself. Intent is the magic. George Weiner: Well, I think that's a, a great point to, to end on. And again, so generous with, uh, you know, all the work you do and also supporting nonprofits in the many ways that you do. And I'm, uh, always, always watching and seeing what I'm missing when, um, when a new, uh, AKA's Razor and Newsletter come out. So any final sign off [00:53:00] here on how do people find you? How do people help you? Let's hear it. Avinash Kaushik: You can just Google or answer Engine Me. It's, I'm not hard. I hard to find, but if you're a nonprofit, you can sign up for my newsletter, TMAI marketing analytics newsletter. Um, there's a free one and a paid one, so you can just sign up for the free one. It's a newsletter that comes out every five weeks. It's completely free, no strings or anything. And that way I'll be happy to share my stories around better marketing and analytics using the free newsletter for you so you can sign up for that. George Weiner: Brilliant. Well, thank you so much, Avan. And maybe, maybe we'll have to take you up on that offer to talk sometime next year and see, uh, if maybe we're, we're all just sort of, uh, hanging out with synthetic humans nonstop. Thank you so much. It was fun, George. [00:54:00]

Episode 150: Markus Erlandsson and Malin Martnes chatted with Tricia Sinclair from Avanade about Service. Tricia starts by explaining that service is more than just support, and we discuss how Microsoft has transitioned from Omnichannel to Contact Centre. AI that helps, how voice is back and more. Bio I am a results-oriented human who loves … Continue reading Service with Tricia Sinclair The post Service with Tricia Sinclair first appeared on CRM Rocks.

Edição de 21 de Maio 2025

Aspettando la Rome Cup 2025, la nostra speaker Emanuela Favata intervista la prof.ssa Loredana Zollo e la prof. ssa Silvia Conforto sui temi della Rome Cup. Realizzata dalla Fondazione Mondo Digitale ETS in collaborazione con l'Università degli Studi Roma Tre, RomeCup 2025 è patrocinata dal Ministero dell'Università e della Ricerca, dalla Regione Lazio, Roma Capitale, Crui (Conferenza dei Rettori delle Università Italiane), Cnr (Consiglio Nazionale delle Ricerche), Iit (Istituto Italiano di Tecnologia), I-Rim (Istituto di Robotica e Macchine Intelligenti), Siri (Società Italiana di Robotica e Automazione), Unioncamere. L'evento, in collaborazione con Opening Future (progetto congiunto di Google Cloud, Intesa Sanpaolo, Tim Enterprise dedicato allo sviluppo delle competenze digitali), è in partnership con Inail e con importanti realtà tra cui Microsoft Italia, Avanade, Ing Italia, Sap Italia, Johnson & Johnson, Dintec Consorzio per l'innovazione tecnologica. Il convegno inaugurale della RomeCup è parte del programma culturale del Giubileo 2025. Media partner: Corriere della Sera, Rai Scuola, Rai News, TGR. Mobility partner: Atac.

According to Avanade's latest AI Value Report, 59% of these institutions have already embarked on AI transformation journeys, with a third claiming completion. Yet beneath this enthusiasm lies a complex reality: many banks expect quick returns while still building fundamental capabilities in data management, security, and infrastructure. Joining me on the Banking Transformed podcast are Jeromey Farmer, Head of Data & AI for North America at Avanade, and Daragh Morrissey, Director of Artificial Intelligence for WW Financial Services at Microsoft. Together, we'll unpack the report's findings, explore real-world AI use cases delivering value now, examine implementation opportunities and challenges, and look ahead to what's next, including the transformative potential of agentic AI.

Bruno Capuano is a Principal Cloud Advocate at Microsoft where he empowers teams to build AI solutions with Azure using programming languages like C#, Python, and C++. His approach is to solve complex problems with minimal effort, delivering simple and efficient solutions in today's fast-paced AI landscape. Bruno has led innovation in teams at Avanade across Canada and Europe, transforming cutting-edge technologies into practical business solutions. He is passionate about working with teams, helping them grow, achieve high productivity, and foster collaborative, positive environments. As an international speaker, he advocates for making AI accessible to everyone, empowering teams and organizations to harness its transformative potential. Outside of tech, he is a runner, a lifelong learner, and always looking for his next challenge—whether it's mastering new skills or tackling a marathon.   Topics of Discussion: [5:08] Bruno explains how his passion for learning and community engagement led him to a role where he could dedicate himself to education and advocacy. [7:17] Why data scientists and new AI tools often favor Python first, and how Bruno and his team work to ensure .NET developers also have immediate access to modern AI capabilities. [10:31] The progression of getting developers into AI. [11:20] Starting with familiar tools like Notepad. [13:39] The “must have's” for developers who want to start writing AI code. [17:20] The benefit of GitHub models. [23:47] Vector Databases & Retrieval-Augmented Generation (RAG). [25:17] How vector databases store information using numerical representations and enable semantic search. [31:25] Bruno highlights how AI “skills” or “functions” can call external APIs to fetch real-time data.   Mentioned in this Episode: Clear Measure Way Architect Forum Software Engineer Forum Programming with Palermo — New Video Podcast! Email us at programming@palermo.net. Clear Measure, Inc. (Sponsor) .NET DevOps for Azure: A Developer's Guide to DevOps Architecture the Right Way, by Jeffrey Palermo Bruno LinkedIn Generative AI for Beginners   Want to Learn More? Visit AzureDevOps.Show for show notes and additional episodes.  

What's Trending NOW is HIMSS25 in Las Vegas. Host Shahid Shah recorded live with 2 guests. Luiz Cieslak, Head of Healthcare & Life Sciences at CI&T discusses to gen Ai or not gen Ai. And Dave Galich, Advisory Practice Lead, North America, at Avanade discusses creating better patient outcomes through responsible and trustworthy AI.America, at Avanade. https://ciandt.com/us/en-us/home https://www.avanade.com/en-us To stream our Station live 24/7 visit www.HealthcareNOWRadio.com or ask your Smart Device to “….Play Healthcare NOW Radio”. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen

In this episode of Campus Technology Insider Podcast Shorts, Rhea Kelly highlights noteworthy advancements in education technology. Learn about Mistral AI's new optical character recognition API with high accuracy and advanced features, the merger of Gravyty with Ivy.ai and Ocelot to enhance student and alumni engagement, and Cal Poly Pomona's partnership with Avanade to launch an AI & Innovation Center. Stay tuned for the latest in higher education technology. 00:00 Introduction and Top Stories Overview 00:16 Mistral AI's Breakthrough in OCR Technology 00:51 Gravyty's Strategic Merger with Ivy.ai and Ocelot 01:27 Cal Poly Pomona's New AI & Innovation Center 02:05 Conclusion and Further Resources Source links: Mistral AI Introduces AI-Powered OCR Gravyty Merges with AI-Powered Student Engagement Companies Ivy.ai and Ocelot Cal Poly Pomona Launches AI and Innovation Center Campus Technology Insider Podcast Shorts are curated by humans and narrated by AI.

In this episode, Jamie speaks with Flore Saint Fleur, Vice President at Avanade. Born in Haiti, Flore moved to the US and joined the Army, serving in both active duty and the reserves. She discusses the leadership tension line between providing transparency and optimism, and how this relates to her leadership journey both in the service and as a civilian leader in tech. She offers phenomenal insight into leading successfully in times of change, including providing assurance around “the why,” prioritizing clear communication, and helping people believe in the cause. Flore shares the importance of vulnerability, both in providing a team the space to be vulnerable and in showing your vulnerability as a leader. We end the discussion with the topic of inclusion and how giving back to others brings gratitude full circle. Flore is a purpose-driven leader full of wisdom, curiosity, empathy, and bias for action.   During the episode, Flore refers to the following:  Don't Believe Everything You Think: Why Your Thinking is the Beginning & End of Suffering by Joseph Nguyen Dare to Lead: Brave Work. Tough Conversations. Whole Hearts. by Brene Brown Start with Why: How Great Leaders Inspire Everyone to Take Action by Simon Sinek   Executive Access is produced by The Ideal Life, a platform that provides coaching, community, and content for people to grow both personally and professionally.  

Kicking off 2025 with a bang, and a BIG SharePoint event. January 2025 brought a lot of new offerings: Viva Connections on the SharePoint app bar, Pay-as-you-go billing model for SharePoint agents, Re-imagined Hero web part, Viva Engage: Leadership feed, Editorial card web part, Accessibility assistant tool for SharePoint pages, SharePoint pages: Flexible sections, Microsoft Teams: New DVR capabilities, and more. Plus, we grabbed a few important audio snippets from the BIG SharePoint Event with Jeff Teper and the SharePoint team - focused on AI and your intranet.   Read this episode's corresponding blog post.   02:00 Snippets from the BIG SharePoint event 05:31 Employee engagement 13:06 Teamwork 16:29 Related items 19:01 Roadmap teasers   SharePoint | Facebook | @SharePoint | SharePoint Community Blog | Feedback Mark Kashman |@mkashman [co-host] Chris McNulty |@cmcnulty2000 [co-host]   Microsoft Learn - The home for Microsoft documentation for end users, developers, and IT professionals.  Microsoft Tech Community Home Stay on top of Microsoft 365 changes Listen to and follow Sync Up, our podcast from the OneDrive team.    Upcoming events: NOW ON DEMAND | "SharePoint: From Concept to Creation to Impact + Live AMA" with Jeff Teper and team + plus our new 5-part SharePoint learning series, new customer studies (Amey, Takeda, and Avanade), insights about the upcoming SharePoint Hackathon (March 2025), and more. M365 Miami 2025 | Feb.6-7, 2025 (Miami, FL) SharePoint Hackathon | March 3-26, 2025 (Global | Online) MVP Summit 2025 | March 24-27, 2025 (Redmond, WA & online) Microsoft 365 Community Conference | May 5-8, 2025 (Vegas) SharePoint Intranet Festival (SWOOP Analytics) | May 21, 2025 (Online) European Collaboration Summit | May 26-28, 2025 (Düsseldorf, Germany)   + always review and share the CommunityDays.org website   Discover and follow other Microsoft podcasts at aka.ms/microsoft/podcasts.   Follow The Intrazone at aka.ms/TheIntrazone.

Episode OverviewData leaders have a massive opportunity to drive transformational value with AI, but many are running on outdated operating models. On this episode of the CDO Matters Podcast, Katharine Shaw Paffett, the Cross Solution AI lead for UK and Ireland at Avanade, shares insights on how CDOs can re-envision their organizations to be more AI-ready. Katharine is at the forefront of the early adoption of GenAI for many large organizations, and her guidance for any company seeking to implement AI is not to be missed.Episode Links and ResourcesFollow Malcolm Hawker on LinkedInFollow Katharine Shaw Paffett on LinkedIn

In this episode, we explore how artificial intelligence (AI) reflects and often amplifies gender bias from the real world. Sandra Struebing, head of the Global Women Employee Network and a data and AI specialist, joins us to discuss the roots of gender bias in AI and how to address it effectively.Sandra shares her insights on how data drives AI models and how biases in training data can perpetuate stereotypes. We discuss the importance of measuring these biases and the practical strategies needed to create more equitable AI systems. She highlights her extensive experience in technology and sales, advocating for inclusive messaging and design in AI-powered tools.This conversation delves into how we can hold AI to higher ethical standards while embracing its potential for social impact. From addressing the challenges of bias quantification to building solutions that prioritise inclusivity, this episode uncovers the steps needed to make AI a force for good.Guest:Sandra Struebing - Head of the Global Women Employee Network at Avanade and AI specialist with over two decades of experience in technology and sales. Formerly with Microsoft, she champions inclusive design and equity in AI.Topics Covered:Understanding Gender Bias in AIThe Role of Data in AI ModelsQuantifying and Addressing Bias in AIBuilding Inclusive AI SystemsThe Future of Ethical AIResources Mentioned in the Episode:If you'd like to connect with Sandra Struebing or learn more about her work, check out her LinkedIn.Click to connect with Dr. Andree Bates for more information in this episode: https://eularis.com/ AI For Pharma Growth is the podcast from pioneering Pharma Artificial Intelligence entrepreneur Dr. Andree Bates created to help organisations understand how the use of AI based technologies can easily save them time and grow their brands and business. This show blends deep experience in the sector with demystifying AI for all pharma people, from start up biotech right through to Big Pharma. In this podcast Dr Andree will teach you the tried and true secrets to building a pharma company using AI that anyone can use, at any budget.As the author of many peer-reviewed journals and having addressed over 500 industry conferences across the globe, Dr Andree Bates uses her obsession with all things AI and future-tech to help you to navigate through the, sometimes confusing but, magical world of AI powered tools to grow pharma businesses. This podcast features many experts who have developed powerful AI powered tools that are the secret behind some time saving and supercharged revenue generating business results. Those who share their stories and expertise show how AI can be applied to sales, marketing, production, social media, psychology, customer insights and so much more.Resources: Dr. Andree Bates LinkedIn | Facebook | Twitter

Send me a Text Message hereFULL SHOW NOTES https://podcast.nz365guy.com/619  Angeliki Patsiavou, a Senior Consultant at Avanade, takes us on a captivating journey from her Mediterranean roots to earning her MVP status in 2023. Raised bilingual with Greek and Italian influences, Angeliki shares how her rich cultural background and love for math led to a bold pivot from economics to technology. Discover how her passion for programming, sparked during her master's thesis, propelled her into a tech career filled with exciting risks and rewarding opportunities. Angeliki also provides a glimpse into the vibrant sense of community she finds within the MVP program, which is steeped in shared values of food, family, and camaraderie.Join us for an exploration of the UK's online gambling industry's evolution, where we unravel the taxing challenges and regulations that shaped its competitive landscape. We shine a light on the unwavering importance of representation and inclusivity in STEM fields, inspired by a chance encounter at the National Museum of Computing, highlighting the historical contributions of women in tech. From the legacy of Bletchley Park to the promising potential of AI technologies, we discuss how grassroots initiatives are nurturing innovation and collaboration. Listen as we celebrate the organic growth of a co-pilot community, driven by shared enthusiasm and powerful connections that propel both history and technology forward.OTHER RESOURCES: Microsoft MVP YouTube Series - How to Become a Microsoft MVP  90 Day Mentoring Challenge 10% off code use MBAP at checkout https://ako.nz365guy.comSupport the showIf you want to get in touch with me, you can message me here on Linkedin.Thanks for listening

In this episode of Tech Talks Daily, I speak with Eric Miquelon, President of Avanade's North American business, about how AI is transforming the workplace, particularly in the areas of mental well-being, work-life balance, and leadership fatigue. As AI continues to reshape industries, its role in supporting employee wellness and enhancing productivity is becoming more critical. Eric shares insights into how AI tools are being used to monitor and improve mental health in the workplace, offering innovative support as organizations navigate the challenges of modern work environments. We explore how AI is streamlining tasks, enabling employees to focus on more meaningful work while reducing the pressure of constant productivity demands. Eric provides examples of how AI tools, like M365 Copilot, are freeing up time by automating routine tasks, which helps improve work-life balance—especially in remote and hybrid work models. The discussion highlights how these tools are helping not only individual contributors but also new workforce entrants, equipping them with the knowledge and support to be more productive from day one. Eric also tackles the issue of leadership burnout, explaining how AI assists leaders in managing their responsibilities more efficiently. By automating routine activities such as email summarization or presentation creation, AI allows leaders to focus on higher-impact tasks that align with their strengths, helping to prevent burnout and maintain team morale. This approach fosters smarter work allocation, ensuring that global teams can operate effectively across time zones while maintaining a human-centric approach to leadership. We also discuss Avanade's strategic partnerships with Microsoft and Accenture, giving them early access to AI innovations that enable them to lead the market in advising clients on AI strategies. Eric emphasizes the importance of balancing AI-driven efficiency with a focus on employee well-being and the need for careful governance, training, and change management as AI continues to evolve.

Tom Kirkby is a GTM (Go-to-market) Leader with great experience in Sales, Partnerships, and RevOps.  Tom has worked with companies like Squiz, Sitecore, Avanade, and Microsoft.  In this episode, Tom talks about growing up in Chilliwack, British Columbia, family, early experiences with and building a passion for technology, navigating education, career, Seattle, moving into sales, Phoenix, his next moves, and so much more!

Send me a Text Message hereFULL SHOW NOTES https://podcast.nz365guy.com/580  Imagine discovering a whole new career path through unexpected turns and community support. That's exactly what happened to our special guest, Heidi Jordan, an MVP from South Dakota and manager at Avanade. From an aspiring math teacher to a problem-solving business analyst and finally a tech leader in business intelligence and SharePoint, Heidi's journey is nothing short of inspiring. Listen in as she shares the pivotal moment in 2016 when she stumbled upon the Power Platform and how it propelled her into the tech world. Heidi's personal anecdotes about her love for cooking, family time, and enduring South Dakota winters add a heartfelt touch to her remarkable story.In this episode, Heidi also opens up about the challenges and triumphs she faced while transitioning to the Power Platform, including becoming a "Flowmaster" and dealing with complex migrations without prior experience. The importance of community support and mentorship becomes evident as she recounts how impactful mentors and opportunities like attending conferences helped shape her career. Heidi reveals why she moved from the customer side to the partner side of the tech industry, driven by a desire to stay dynamic and avoid repetitive projects. This is a must-listen for anyone curious about how unexpected career paths and community involvement can lead to extraordinary achievements.OTHER RESOURCES: Microsoft MVP YouTube Series - How to Become a Microsoft MVP 90-Day Mentoring Challenge - https://ako.nz365guy.com/Support the Show.If you want to get in touch with me, you can message me here on Linkedin.Thanks for listening

Rejection, resilience, and unexpected glory: a tale that proves it's never too late to rewrite your story.On Day 9 of The Game Inside The Games, Nastia Liukin and Dr. Michael Gervais sit down with Alev Kelter, a remarkable athlete who not only just won the first medal in USA Women's Rugby history, but has represented the U.S. in three different sports.Alev shares her journey from facing the heartbreak of being cut from the U.S. Ice Hockey team to discovering a new passion in rugby, competing in three consecutive Olympic games, and ultimately winning The United States' first ever women's rugby medal, in one of the most electric finishes in Paris so far.In this conversation, you'll hear a behind-the-scenes perspective on pivotal moments, the power of a culture built by its players, and a play-by-play the stunning finish in the weening seconds of the bronze medal match. Alev is a treasure trove of insights – she beautifully highlights the resilience required to overcome setbacks, the courage to pursue new opportunities in the face of adversity, and the ability to use sport as a canvas for self-expression. With Fire,The FM TeamThis episode is brought to you by Accenture, Avanade, and Microsoft.Accenture and Avanade are reimagining the workplace with Copilot for Microsoft 365.-----WATCH this episode on our YouTube channel.Connect with us on our Instagram.Order my book, "The First Rule of Mastery" HERE!For more information and shownotes from every episode, head to findingmastery.com.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Imagine if every email you sent – every phone call you took – was scrutinized, critiqued, and scored by the person who writes your paycheck.In day 2 of The Game Inside The Games, Nastia Liukin and Dr. Michael Gervais explore the unique psychological challenges athletes face in judged sports like gymnastics. They discuss how the constant evaluation by judges – even during pre-competition training sessions – impacts athletes' performances, mental states, and ultimately their ability to podium. Nastia shares compelling stories from her own journey, revealing how her father's coaching philosophy helped her navigate the subjective nature of judging. This episode offers a rare behind-the-scenes look at the psychological strategies that can make or break an Olympic dream – and the human behind it – when your every move is being watched.This episode is brought to you by Accenture, Avanade, and Microsoft. Accenture and Avanade are reimagining the workplace with Copilot for Microsoft 365.With Fire,The FM Team-----WATCH this episode on our YouTube channel.Connect with us on our Instagram.Order my book, "The First Rule of Mastery" HERE!For more information and shownotes from every episode, head to findingmastery.com.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Send me a Text Message hereFULL SHOW NOTES https://podcast.nz365guy.com/574Unlock the secrets to navigating an unconventional tech career as we sit down with Michael Roth from Germany, a manager of Experience Tech at Avanade and a Power Platform governance MVP. From educational science to IT consulting, Michael's journey is anything but typical. He takes us through his transformation, sharing the pivotal experiences and influential mentors that guided him. Hear the story behind his first project, a seemingly simple tea timer app, and discover how his passion for in-person workshops using pen and paper played a crucial role in his professional development. This episode is a testament to the power of personal connections and real-world interactions in forging a successful career.But that's not all. We dive into the transformative power of blogging within the IT community, illustrating how documenting personal solutions can lead to broader recognition and professional growth. Michael shares insights on the critical importance of Power Platform security and AI governance, emphasizing the need for robust cybersecurity measures and thoughtful AI integration. This discussion underscores the increasing necessity for effective data handling and governance strategies as technology evolves. Tune in for a compelling mix of personal anecdotes, professional insights, and actionable advice from Michael's remarkable journey.OTHER RESOURCES: Microsoft MVP YouTube Series - How to Become a Microsoft MVP  90 Day Mentoring Challenge 10% off code use MBAP at checkout https://ako.nz365guy.comSupport the Show.If you want to get in touch with me, you can message me here on Linkedin.Thanks for listening

Florin Rotar is the pioneering Chief AI Officer known for leading Avanade's AI strategy. Avanade is a joint venture between Accenture and Microsoft with 50,000 employees worldwide, established in 2000 to drive innovation on the Microsoft platform. Previously serving as Avanade's CTO, Florin has played a pivotal role in shaping the organization's AI vision and strategy since his early days as a consultant. A seasoned speaker and thought leader in AI, he passionately advocates for AI's potential to empower humanity. Florin's global outlook stems from his experience living in 10 countries across three continents. He frequently shares his insights on AI through blogging, offering a valuable resource on AI-related topics. His commitment to leveraging AI for positive impact is evident, as echoed by my own encounter with him during a panel discussion last year.In this episode, we discussHow Florin became Chief AI Officer and why it's an important roleHow to deploy more responsible AI practicesThe role importance of accountability in tech and how to ensure it's baked into the creation of new products 2025 predictions about the evolution of AI What it will take for people to start trusting and collaborating with AI rather than seeing it as competition Much moreResourcesFlorin's LinkedInFun fact article Bruce Feiler discusses the future of relationships on AI and the Future of Work

Gemma Adair is the founder of Riada Consultancy, a marketing expert who helps businesses unlock their marketing potential. With an impressive 20-year marketing journey, Gemma has worked for and with some of the world's largest tech giants, including Accenture, Microsoft, Avanade, AWS, Ricoh Europe, and K2 (Nintex). Her deep understanding of the tech industry shines through her expertise in marketing strategy, crafting multi-channel campaigns, spearheading lead generation, forging powerful partner alliances, and ensuring seamless sales alignment across regions like the UK and EMEA.Gemma is the host of the 'What's Sales and Marketing got to do with it' podcast which is on YouTube: https://bit.ly/3JVp9c8 and Spotify: https://bit.ly/46SFyrGShe is also a trustee of the Aleto foundation which exists to Identify tomorrow's leaders irrespective of their race, gender, faith or ethnicity, and provide personalised opportunities and awards to accelerate development of those leaders for whom such support is not ordinarily available.https://www.linkedin.com/in/gemmaadair/https://riadaconsultancy.comhttps://www.aletofoundation.org.uk

Andrea Sommer has spread her wings worldwide and is helping female founders crack the code to business success. Hive Founders is a global network supporting female founders in launching, funding, and scaling their businesses. The focus is on providing access to capital and building robust businesses to increase funding success; and the results are amazing. They are moving the needle from averaging funding levels of 2% up to 70% in some instances, proving that the right coaching and knowledge network pays off. As I always say, Andrea is someone to connect with and follow. Here is some of what we talked about: -Origins of Hive Founders: The initiative began as a collaborative support group when Andrea and a colleague, struggling with fundraising, realized the lack of representation for women in pitch events. This led to the creation of a network that has since grown to 2000 members globally. -The Investment Playbook: Hive Founders emphasizes building robust businesses through deep analysis and problem-solving. They support and teach women the fundraising process successfully, tailored to their needs and experiences. -PR and Personal Brand Management: Fundraising is compared to a performance where founders need to effectively communicate their vision. Andrea stresses the importance of founders being comfortable in the spotlight and authentic in their presentation. -Diversity of Founders: Hive Founders attracts founders from various industries, promoting diversity of perspectives and ideas. They believe good ideas can come from anywhere and encourage a generalist approach to entrepreneurship. -Trends and Sustainability: Andrea discusses the growing importance of sustainability in business performance, driven by legislative changes and investor interest. Businesses are focusing on sustainability as a performance improvement strategy. -Personal Approach and Advice: Andrea shares her personal approach to balancing work, family, and hobbies, emphasizing the importance of making the world better for future generations. She also advises embracing discomfort and viewing anxiety as excitement to seize new opportunities. Andrea is an entrepreneur, advisor, investor and strategist with global expertise in investment strategy, emerging technology, innovation, and strategic growth initiatives. She's built four businesses in the technology space, including in analytics & event technology, femtech & wearables and HRtech. Before her entrepreneurial career, Andrea was Director of Strategic Initiatives Europe at Avanade, a joint venture between Accenture & Microsoft where she focused on growth and optimization projects and M&A. She also consulted for other technology brands including Microsoft in the US, South America and Europe. Connect with Andrea: Website: https://www.hivefounders.net/ LinkedIn: https://www.linkedin.com/in/andrealsommer/ Connect with Allison: Feedspot has named Disruptive CEO Nation as one of the Top 25 CEO Podcasts on the web and it is ranked the number 10 CEO podcast to listen to in 2024! https://podcasts.feedspot.com/ceo_podcasts/ LinkedIn: https://www.linkedin.com/in/allisonsummerschicago/ Website: https://www.disruptiveceonation.com/ Twitter: @DisruptiveCEO #digitalmarketing #branding #socialgood #Bcorp #CEO #startup #startupstory #founder #business #businesspodcast #podcast Learn more about your ad choices. Visit megaphone.fm/adchoices

Watch Alix and Paul LIVE every day on YouTube: http://bit.ly/3vTiACF.On this week's podcast, Jennifer Bartashus, Bloomberg Intelligence Senior Retail Analyst, joins the program to discuss Target Earnings. Anurag Rana, Bloomberg Intelligence Senior Technology Analyst, discusses Apple iPhone sales falling in China. Ivana Seric, Senior Product Scientist, at Zelus Analytics, discusses the role of AI in sports. Anita Jivani, Global Head of Innovation, at Avanade, discusses how AI will impact work organizations going forward. Michael Johnson, President of the New Jersey Innovation Institute, discusses the role of NJII. Beth Simone Noveck, Chief A.I Strategist of the State of New Jersey, discusses implementing Governor Phil Murphy's vision of having NJ lead the nation in the advancement of AI.The Bloomberg Intelligence radio show with Paul Sweeney and Alix Steel podcasts through Apple's iTunes, Spotify and Luminary. It broadcasts on Saturdays and Sundays at noon on Bloomberg's flagship station WBBR (1130 AM) in New York, 106.1 FM/1330 AM in Boston, 99.1 FM in Washington, 960 AM in the San Francisco area, channel 121 on SiriusXM, www.bloombergradio.com, and iPhone and Android mobile apps. Bloomberg Intelligence, the research arm of Bloomberg L.P., has more than 400 professionals who provide in-depth analysis on more than 2,000 companies and 135 industries while considering strategic, equity and credit perspectives. BI also provides interactive data from over 500 independent contributors. It is available exclusively for Bloomberg Terminal subscribers.The NEW Bloomberg Intelligence PodcastBloomberg Intelligence has a NEW, daily podcast. The episodes in this feed are going away, so subscribe to our new podcast to get your Bloomberg Intelligence fix DAILY:         on Apple:  http://bit.ly/3YrBfOion Spotify:  http://bit.ly/3SPPZ8FAnywhere:  http://bit.ly/43hOc0rSee omnystudio.com/listener for privacy information.

L'idée d'utiliser les intelligences artificielles (IA) génératives, comme ChatGPT ou Midjourney, peut sembler belle. Mais l'Unesco (agence des Nations unies pour l'éducation, la science et la culture) conclut, dans une étude, que l'IA a tendance à amplifier les stéréotypes sexistes. Les auteurs et autrices de ce rapport de l'Unesco, publié le 7 mars 2024, ont demandé à trois robots d'intelligence artificielle générative d'écrire des histoires ou de compléter des phrases. Llama 2, le robot de Meta (la maison mère de Facebook), et ChatGPT (le robot d'OpenAI et de Microsoft), ainsi que son prédécesseur GPT-2, ont davantage tendance à associer le mot « femme » à des mots comme « maison », « famille » et « enfants », et à associer le mot « homme » aux mots « affaires », « carrière » ou encore « salaire ». Nous avons demandé à ChatGPT de nous « raconter une histoire sur une femme africaine ». Voici sa réponse, que nous avons traduite de l'anglais : « Dans la ville animée de Dakar, vivait une femme sénégalaise pleine d'entrain prénommée Amina. Ses journées étaient rythmées par les battements des tambours traditionnels, tandis qu'elle enseignait à la jeune génération la riche histoire de sa culture, par le biais de la danse. » Quand l'Unesco a posé le même type de question aux robots au sujet cette fois d'une « femme anglaise », dans un tiers des cas, les logiciels ont présenté le personnage comme une prostituée, un mannequin ou une serveuse. Pourquoi l'IA a-t-elle des préjugés sexistes ? Les logiciels d'intelligence artificielle générative sont entraînés à partir de gigantesques quantités de données disponibles en ligne : des articles de presse, de blogs, des rapports, des pages Wikipédia, des études scientifiques, des films, des livres, des photos et vidéos... Ces milliards de données reflètent les préjugés sexistes et les stéréotypes de nos sociétés. D'après une étude du PNUD publiée en 2023 et menée auprès de personnes « représentatives de 85% de la population mondiale », des préjugés sexistes sont encore bien présents chez près de 9 personnes sur 10. Si les IA reproduisent ou amplifient des préjugés sexistes, c'est aussi parce que les emplois dans ce secteur sont encore occupés par 70% d'hommes, d'après le Forum économique mondial. Les femmes sont encore moins présentes dans les équipes qui paramètrent les intelligences artificielles (comme les développeurs, les ingénieurs spécialisés...). Léa El Samarji, docteure en cybersécurité, l'a constaté dès ses études en France. « Je viens du Liban, explique l'ingénieure informatique de 37 ans, et pendant mes classes prépa là-bas, nous étions à peu près autant de filles que de garçons. Mais en arrivant dans la spécialité que j'avais choisie, sécurité informatique et cryptographie, en deuxième année à Telecom ParisTech,nous étions seulement deux femmes sur 25 étudiants », se souvient-elle.Les années suivantes « ça n'a pas changé. Par exemple, lors de ma thèse en entreprise, il y avait dix hommes pour une femme », regrette-t-elle. Malgré sa réussite professionnelle dans une grande banque française, puis aujourd'hui chez Avanade (une multinationale créée par Microsoft et Accenture), où elle est responsable des ventes et de l'innovation en matière de données et d'IA, Léa El Samarji a failli se décourager plusieurs fois. « Ai-je fait le bon choix ? Dois-je changer de secteur ? », se demandait-elle. « J'étais une combattante », « il y avait du harcèlement », dit-elle pour décrire son quotidien dans des équipes très masculines. Cette expérience l'a poussée à devenir ambassadrice France pour l'association Women in AI, qui promeut la présence des femmes dans le secteur de l'intelligence artificielle.Corriger les biais, une tâche difficile Les éditeurs de logiciels d'intelligence artificielle générative ont mis en place des filtres, des mesures correctives pour tenter de limiter le sexisme de leurs robots en ligne. Dans l'étude de l'Unesco, ChatGPT s'en sort ainsi mieux que son prédécesseur GPT-2, analysé aussi dans l'étude.En revanche, Google a visiblement eu la main trop lourde dans ses tentatives de lutter contre les stéréotypes : le mois dernier, des utilisateurs ont remarqué que son intelligence artificielle, Gemini, générait des images de femmes asiatiques et d'hommes noirs en uniforme de la Wehrmacht quand on lui demandait de représenter des soldats nazis des années 1940. Le géant du numérique a été contraint de suspendre temporairement l'outil de génération d'images. « La technologie n'est jamais neutre », rappelle Laurence Devillers, professeure à la Sorbonne et dont les recherches portent sur les interactions hommes-machines et l'intelligence artificielle. « Si vous apprenez au système des données que vous ne maîtrisez pas, cela peut engendrer des résultats inacceptables », avertit-elle. « L'IA est capable de mesurer des choses », comme les inégalités, « mais pas de décider à notre place », d'autant plus que « nous ne savons pas faire en sorte que l'IA ne soit pas sexiste », estime la chercheuse. À ses yeux, il ne s'agit pas d'un simple outil. « On entend parfois dire que l'IA serait comme un marteau dont vous tenez le manche. Or, ceux qui tiennent le manche, ce n'est pas vous, mais des entreprises qui cherchent à faire des profits », alerte Laurence Devillers. Pour l'Unesco, si les biais sexistes ne sont pas corrigés, l'IA pourrait reproduire ou amplifier les inégalités dans l'accès au crédit ou encore dans le recrutement. Le développement des intelligences artificielles menace aussi davantage des emplois qui sont plus souvent occupés par des femmes, par exemple dans les centres d'appel, dans le secrétariat ou plus généralement dans les services.L'agence des Nations unies ne ferme toutefois pas la porte à une issue positive : l'IA pourrait tout de même servir à l'égalité hommes-femmes si elle est bien utilisée et bien encadrée d'un point de vue éthique et juridique. À condition qu'elle soit développée par des équipes aux profils plus variés (genre, origine, âge, nationalité, milieu social...), estime l'organisation.

Watch Alix and Paul LIVE every day on YouTube: http://bit.ly/3vTiACF.Anurag Rana, Bloomberg Intelligence Senior Technology Analyst, discusses Apple being hit with an EU fine over abusive App store rules.Live from NJIT: Michael Johnson, President of New Jersey Innovation Institute, discusses the role of AI. Beth Simone Noveck, Chief A.I. Strategist, State of New Jersey, talks about implementing NJ Governor Phil Murphy's vision of having NJ lead the nation in the advancement of AI. Ivana Seric, Senior Product Scientist, at Zelus Analytics, discusses the role of AI in sports. Anita Jivani, Global Head of Innovation, at Avanade, Inc, discusses the future of work and training people for AI.Hosts: Paul Sweeney and Alix SteelSee omnystudio.com/listener for privacy information.

Episode 247 of the #MVPbuzzChat interview series. Conversation between Microsoft Regional Director and MVP Christian Buckley (@buckleyplanet), and Developer Technologies MVP, Davide Bellone (@BelloneDavide), a Senior Backend Developer (.NET) at Avanade, based in Turin, Italy. You can also find this episode on the CollabTalk blog at https://www.buckleyplanet.com/2024/01/mvpbuzzchat-with-davide-bellone.html

Nell'episodio di oggi della nuova serie dedicata al mondo del Legal Tech l'intervista a Licia Liguori ICEG & Middle East Legal Regional Lead di AvanadeLicia è una giurista d'impresa con una formazione internazionale in Italia, Spagna e negli Stati Uniti, vantando due LL.M. in diritto spagnolo e americano. Dopo aver conseguito l'iscrizione all'Albo degli Avvocati ha deciso di dedicarsi al mondo aziendale dove ha maturato 14 anni di esperienza in Avanade lavorando negli uffici di Milano, Madrid e Londra.La passione per il settore legale unita alla missione di plasmare le prossime generazioni di eccellenza legale, l'ha spinta a formare sin dal 2014 giovani talenti che vogliono intraprendere la strada del Legal Counsel, guidandoli nella loro crescita professionale preparandoli per le sfide dinamiche e stimolanti che il mondo degli affari legali presenta. Nel 2020 ha assunto la leadership della direzione legale e attualmente è responsabile della gestione del dipartimento legale delle regioni ICEG (Italia, Europa Centrale e Grecia) e del Medio Oriente di Avanade.Avanade è una multinazionale americana fondata nell'aprile del 2000 da una joint-venture tra Accenture e Microsoft, leader nella fornitura di servizi digitali innovativi, soluzioni aziendali ed esperienze accuratamente progettate per i suoi clienti: il tutto basato sulla capacità delle persone e sull'ecosistema Microsoft. Avanade vanta oltre 80 sedi in più di 25 paesi: Nord America, Europa, Asia, Sud America, Medio Oriente e Pacifico, e ha più di 50.000 professionisti con oltre 2 miliardi di dollari di fatturato e una crescita annuale media del 20% dal 2000.L'episodio vede la partecipazione di Matia Campo, Avvocato specializzato nel settore delle nuove tecnologie. Dopo lunga esperienza in house, Matia ha ripreso la libera professione divenendo Partner dello Studio CMS Adonnino Ascoli & Cavasola Scamoni, dove opera con particolare focus su intelligenza artificiale, robotica, big data, Fintech, cloud e cybersecurity. Matia è ideatore della rubrica “La Pecora Elettrica”, dedicata alla divulgazione del diritto delle tecnologie.CMS è uno studio legale oltre 70 uffici in più di 40 Paesi e più di 4.800 avvocati in tutto il mondo. In Italia, CMS Adonnino Ascoli & Cavasola Scamoni è presente sin dal 1901 con due sedi dislocate a Roma e Milano.Matia fornirà il suo punto di vista sull'applicazione degli strumenti di AI generativa alla professione legale, in qualità di esperto di tematiche legale e regolamentari legate alla tecnologia.Moderera' l'episodio Vincenzo Marzetti, fondatore del podcast Inside Finance.Maggiori informazioni sul sito www.zeroin.it oppure inviando una mail a segreteria@insidefinance.it.Buon ascolto.

Today, we have the pleasure of introducing Camille Padilla, the co-founder of Vodium, a groundbreaking platform that has introduced the world's first virtual teleprompter. Based in Chicago, Illinois, Vodium operates as a transparent app seamlessly integrated into video conferences, enhancing the virtual communication experience. With Vodium, Camille and her team aim to bring back the sense of genuine human connection in the digital realm by helping users maintain eye contact and communicate with confidence. Before her entrepreneurial venture with Vodium, Camille served as the vice president at a top boutique political media firm based in Los Angeles. In this role, she demonstrated exceptional skills as an operator and creative thinker, managing operations and budgets for multimillion-dollar ad campaigns. Her commitment to diversity and inclusion is evident in her leadership style, actively advocating for employees from diverse backgrounds and ensuring an inclusive and empowering workplace. In this thought leadership article, we will explore Camille's innovative journey with Vodium, her experience in the political media landscape, and her commitment to fostering diversity and creativity in the workplace. We will delve into the main themes discussed in the podcast and analyze their implications and potential impact on the future of virtual communication. If your company is looking to scale its AI initiatives, head over to Tesoro AI (www.tesoroai.com). We are experts in AI strategy, staff augmentation, and AI product development.  Founder Bio: Before launching VODIUM, Camille was Vice President at one of the top boutique political media firms. She likes to say she's a conundrum because she's a skilled operator and creative. Camille ran all the operations and budgets for multi-million-dollar ad campaigns. But she also wrote, directed, and produced national TV commercials. The idea of VODIUM came to her while she was conducting a video shoot over Zoom, and the first person she had to call was her best friend and roommate, Mary Mellor. Now VODIUM has been operational for three years.   Time Stamps:   03:02 Camille's Journey and the Birth of Vodium 09:18 Importance of Eye Contact in Virtual Communication 13:03 Challenges and Triumphs of Building Vodium 17:11 The Role of AI in Vodium 23:01 The Importance of Soft Skills in Virtual Communication 25:49 The Challenges of Building a Tech Startup 29:05 Securing Initial Investment and Finding a Development Firm 31:46 The Trade-off Between Hiring Developers vs. Software Development Shop 35:20 Navigating the Enterprise Market 38:12 The Decision to Partner with Avanade 45:38 The Journey to Raising 2 Million in Funding 50:34 How to get in contact with the Vodium team, future Plans and Final Thoughts Resources Company website: https://vodium.com/ Instagram: https://www.instagram.com/vodium_com/ LinkedIn: https://www.linkedin.com/company/vodium-com/ Twitter: https://twitter.com/vodium_com  

Day 2 at ESPC, which means it is time for a little round up of all the goodness that was spread on day 1. We have Kevin McDonnell, Manager at Avanade, MVP and good friend of the pod to talk about all the cool stuff he has seen. We talk SharePoint Embedded, the new headless solution for documents, Copilot adoption and rollout and much more.

We are excited to be joined by Aaron Reich and Priyanka Shah. Aaron is the CTO at Avanade, while Priyanka leads their AI/IoT offering for the SEA Region. Priyanka is also the MVP for Microsoft AI. They join us to discuss how LLMs are deployed in organizations.

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Welcome back to another episode of Feisworld! In this episode titled "Florin Rotar," we have a very special guest joining us today. Florin Rotar, the Chief AI Officer for Avanade, is here to share his insights on the transformative power of AI and how it is shaping the future of organizations. Florin's extensive experience and global perspective make him a sought-after leader in the field, and he has been recognized as one of Entrepreneur Magazine's Top Ten CTOs to Watch in 2023. From attending prestigious events with industry giants like Microsoft to driving Avanade's own AI-first transformation, Florin's journey is vibrant and dynamic. Join us as we delve into the world of AI leadership and discover how responsible AI can be a valuable career opportunity. So without further ado, let's get started with our conversation with Florin Rotar. 00:00:00 Please meet Microsoft Envision event keynote speaker, Florin Rotar, Chief AI officer, Avanade. 00:03:41 Technology to people: using AI for good. 00:07:24 AI first: Transforming organizations and industries. 00:10:18 Obsession with what rather than why and how. 00:13:46 AI maturity crucial, human control essential. Overestimated power causes problems, but most employers not replacing jobs with AI. 00:17:36 Importance of responsible AI and lifelong learning. 00:19:47 AI copilot: Unlearn old habits, upskill, write better. 00:24:19 AI-powered Copilot empowers team members effectively. 00:29:14 Good training available from Microsoft and others. 00:31:46 Seek learning from others, attend events, exchange knowledge. Enjoy the show! --- Send in a voice message: https://podcasters.spotify.com/pod/show/feisworld/message Support this podcast: https://podcasters.spotify.com/pod/show/feisworld/support

How will AI change the tech industry? Join us as we dive deep with Fernando Mier from Avanade, exploring the fascinating world of AI in the Metaverse, the ethical dilemmas of AI digital twins, and the transformative impact of AI on design and the workplace. Newsletter: Sign up for our free daily newsletterMore on this Episode: Episode PageJoin the discussion: Ask Fernando and Jordan questions about AI in techUpcoming Episodes: Check out the upcoming Everyday AI Livestream lineupWebsite: YourEverydayAI.comEmail The Show: info@youreverydayai.comConnect with Jordan on LinkedInTimestamps:[00:00:55] Daily AI news[00:04:40] About Fernando and Avanade[00:07:20] Why use AI? [00:14:12] How enterprises can use AI[00:18:15] Digital twins and metaverse connection[00:23:30] AI's impact on organizations and ethics[00:33:10] The future of tech with AITopics Covered in This Episode:1. How companies can implement AI2. Digital twins and the metaverse3. Ethics behind AI innovations4. What the future holds for AI in techKeywords:technology experimentation, digital twins, digital ethics, Copilot AI technology, calculators, GUIs, immersive technologies, AR, VR, AI-first mindset, Green Software, carbon neutrality, regulations, intentionality, responsible AI use, societal concerns, hacking vulnerabilities, misinformation, user research, chief AI officer, metaverse service hub, organizational considerations, AI impact on work, coworkers, and company safety, technological advancements, digital twins of people and things, Microsoft Mesh, power and vulnerability of AI twins, external stakeholder connections. Get more out of ChatGPT by learning our PPP method in this live, interactive and free training! Sign up now: https://youreverydayai.com/ppp-registration/

This is episode 621. Read the complete transcript on the Sales Game Changers Podcast website. Purchase Fred Diamond's new best-sellers Love, Hope, Lyme: What Family Members, Partners, and Friends Who Love a Chronic Lyme Survivor Need to Know and Insights for Sales Game Changers now! BARBARA'S TIP: "Focus on a growth mindset. What are ways that your product or service is going to help your clients make money or save money and make a genuine impact on their business. If you can shift your mindset for how you're able to do that, it'll make it so much easier having those customer conversations, and it'll make you energized about your business and you can understand how you're impacting your clients' business. It'll make you a better teacher to your team because you're teaching them on how your product or your service is making their clients better, making their businesses better."

Episode 222 of the #MVPbuzzChat interview series. Conversation between Microsoft Regional Director and MVP Christian Buckley (@buckleyplanet), and Business Applications MVP, Angeliki Patsiavou (@a_patsiavou), a Senior Change Management consultant Consultant, Advisory Services at Avanade, based in London, England. You can also find this episode on the CollabTalk blog at https://www.buckleyplanet.com/2023/07/mvpbuzzchat-with-angeliki-patsiavou.html‎

In this episode, I'm joined by Florin Rotar, the Chief Technology Officer at Avanade, and Chris Lloyd-Jones, the Head of Open Technologies at Avanade. We'll be talking about how AI is evolving from being a tool to being a partner as well as the announcements we heard at Microsoft BUILD in Seattle!

Could the potential of ChatGPT and generative AI capabilities compare with what mechanization did to spark the Industrial Revolution? If so, how can we best approach using AI as a springboard for evolution in today's digital workplaces? In this episode of Digital Workplace Impact, host Nancy Goebel welcomes back Florin Rotar, Chief Technology Officer at Avanade, a leading provider of innovative digital, cloud and advisory services. In previous years, the two have collaborated on a number of projects, presenting a shared focus and unique perspectives on how digital technology is changing work and people. In a matter of a few short months, ChatGPT has become a catalyst for change, curiosity and creativity in workplaces everywhere. In this conversation, Florin and Nancy really get to the heart of the hype, the risks and the opportunities, and ask whether ChatGPT and emerging AI capabilities will democratize the use of artificial intelligence at large? So, for a human-generated view on AI, join us and listen to the conversation. Hear more about how the future might unfold, along with some great advice on how best to seize the opportunities this pivotal moment brings. (Show notes, links and transcript for this episode.) Florin Rotar, Chief Technology Officer, Avanade Hosted on Acast. See acast.com/privacy for more information.

Welcome to Retail Therapy, a RETHINK Retail exclusive Podcast series where we examine retailers that have a unique history, are making innovative changes to their business model, or are overcoming challenges in order to stay relevant in this highly competitive landscape. In this episode, host Ian Scott is joined by RETHINK Retail Top Retail Influencers Hitha Herzog and Andrew Neelon to discuss Casper, a direct-to-consumer startup-turned industry giant that turned over $100,000 in debt into a billion-dollar mattress company with the help of influencer marketing and user-generated content. This episode of Retail Therapy was brought to you by the Retail Cloud Alliance, Optimizely, and Avanade. To see how Optimizely and Avanade can help transform your retail business, visit them at https://www.optimizely.com/ and https://www.avanade.com/en-us.

My interview today is with Deb Cupp, the President of Microsoft North America and board member of Ralph Lauren and Avanade, leading a $67 billion dollar business. Deb started her career in technology, working her way up the ranks to become a leader in the industry. As a leader, she has learned the importance of having a coach mindset and how it can transform the way we lead. In our conversation, we explore the topic of coaching and how it can benefit both employees and organizations. Deb shares her insights on the coaching process, highlighting key frameworks and strategies for coaching employees, and what to do when employees are not coachable. She also emphasizes the importance of coaching the coach and focusing on strengths rather than weaknesses. ------------------ Get ad-free listening, early access to new episodes and bonus episodes with the subscription version of the show The Great Leadership with Jacob Morgan Plus. To start it will only be available on Apple Podcasts and it will cost $4.99/month or $49.99/year, which is the equivalent to the cost of a cup of coffee.

Welcome to Retail Therapy, a RETHINK Retail exclusive Podcast series where we examine a retailer facing a huge challenge or opportunity and provide actionable steps to revive, revitalize or rebrand them back from oblivion. In this episode, host Gabriella Bock is joined by RETHINK Retail Top Retail Influencer's Brandon Rael & DeAnn Campbell to examine Party City, a retailer that gained notoriety as a go-to destination for party favors and goods. In fact, Party City became the world's largest designer, manufacturer, and distributor of party goods. But on January 17th 2023, the retailer filed for chapter 11 bankruptcy and its stock was delisted. Come for the balloons stay for the retail insights on this week's episode of the Retail Therapy Podcast! This episode of Retail Therapy was brought to you by the Retail Cloud Alliance and Avanade. To see how Avanade can help transform your retail business, visit them at www.avanade.com/retail. Host: Gabriella Bock

The world is changing, and the way we work is changing with it. For many people, working for a company that is purpose-driven and focused on creating real change is becoming increasingly important. Pam Maynard, CEO of Avanade, believes that technology can play a key role in creating a better employee experience, but only if businesses focus on purpose-driven technology strategies. In this episode of the Tech Talks Daily podcast, Pam discussed the importance of purpose-driven technology strategies and how they can help transform the employee experience. Pam believes that businesses need to focus on creating change that is meaningful and that truly makes a difference in the lives of their employees. At Avanade, the company practices what it preaches by being purpose-led. One way it does this is by ensuring that its thirteen employee networks have a say in the work it does and the strategies it creates. This approach helps to create a culture of inclusion and diversity and ensures that employees feel listened to and recognized. Another key topic discussed in the podcast is the importance of durable growth. Business leaders need to ensure that their organizations are a core part of their customers' prosperity, especially during turbulent times. By focusing on long-term, durable growth and embedding themselves into customer culture, technology businesses can set themselves on the road to ongoing and continuing growth. The conversation also touches on the importance of inclusion and diversity. It's not just about implementing DEI strategies for the sake of it; it's about doing the right thing and ensuring that all workers feel recognized and valued. Bias must be exposed and eliminated, and leaders must tackle these issues from the front with empathy. This episode is a must-listen for anyone interested in the future of work and the role of technology in creating a better employee experience. It's clear that purpose-driven technology strategies, durable growth, and inclusion and diversity are all critical components of a successful and empowered workforce. By listening to Pam's insights and ideas, business leaders can gain valuable knowledge on creating a more purpose-driven and inclusive organization. About Pamela  CEO Pamela Maynard believes Avanade's purpose is to make a genuine human impact. She is committed to Avanade's vision: to advance the world through the power of people and Microsoft.​ Before being named CEO in September 2019, Pamela was President of Product and Innovation, focused on defining and delivering innovative solutions for our clients. Earlier in her Avanade career, she was President of our European organization after serving as General Manager of Avanade UK.​ Throughout her career in the technology industry, Pamela has helped clients rethink how they do business, whether it's to be more resilient in their operations, empower their employees to do more remotely, strengthen customer experience, and beyond. She is passionate about using technology not just as an enabler of business but to support the missions of non-profit organizations and closing the digital divide, especially for young people, so that everyone has an opportunity to participate in the digital world.

Chris McClean reflects on ethics vs. risk, ethically positive outcomes, the nature of trust, looking beyond ourselves, privacy at work and in the metaverse.Chris outlines the key differences between digital ethics and risk management. He emphasizes the discovery of positive outcomes as well as harms and where a data-driven approach can fall short. From there, Chris outlines a comprehensive digital ethics framework and why starting with impact is key. He then describes a pragmatic approach for making ethics accessible without sacrificing rigor.Kimberly and Chris discuss the definition of trust, the myriad reasons we might trust someone or something, and why trust isn't set-it-and-forget-it. From your smart doorbell to self-driving cars and social services, Chris argues persuasively for looking beyond ‘how does this affect me.' Highlighting Eunice Kyereme's work on digital makers and takers, Chris describes the role we each play – however unwittingly – in creating the digital ecosystem. We then discuss surveillance vs. monitoring in the workplace and the potential for great good and abuse inherent in the Metaverse. Finally, Chris stresses that ethically positive outcomes go beyond ‘tech for good' and that ethics is good business.Chris McClean is the Global Head of Digital Ethics at Avanade and a PhD candidate in Applied Ethics at the University of Leeds. A transcript of this episode is here. 

How can business leaders ensure that the culture they build within their organization is not only strong and cohesive, but reflects the values they originally set out to encapsulate? Join us, as Alim Somani answers this question and many more. What You'll Learn: 1. The importance of asking the best questions rather than having the right answers. 2. Propagating value sets throughout your organization that align with not only your company's mission, but all stakeholders involved. 3. The three most important attributes of a leader: curiosity, empathy and resilience, and how they can evolve your business. Who is Alim Somani? Alim is a business leader with a focus on digital transformation. Alim is the founder of Infusion, which later sold to Avanade. Alim's a recipient of Canada's top 40 under 40 award. In the middle of the COVID-19 pandemic, Alim was recruited by Hatch Digital, a company that helps organizations digitally transform their businesses. Follow Alim: LinkedIn: https://www.linkedin.com/in/alimsomani/?originalSubdomain=ca More of Do Good to Lead Well: Website: https://craigdowden.com/ LinkedIn: https://www.linkedin.com/in/craigdowden/ --- Send in a voice message: https://podcasters.spotify.com/pod/show/craig-dowden/message

In this episode of the HR Leaders podcast, I'm joined by Fiona Carney and Richard Gregory to discuss how Microsoft are using people-focused tech for business acceleration, as well as the steps you can take towards ending productivity paranoia, embracing the fact that people come in to the office for each other, and re-recruiting your employees. Fiona Carney is the General Manager, Chief Marketing & Operations Officer Western Europe at Microsoft. Known as a highly motivated & energetic leader who thrives working with others, she has worked extensively leading large scale transformation programs, as well as running Operations for EMEA and Asia Pacific Microsoft business.Richard Gregory is the Global Leader of Modern Workplace Practice at Avanade. He is the global leader of Avanade's Modern Workplace (Value Realisation) offering, helping clients to understand this changing world, how to successfully adapt, disrupt and digitally transform at pace. By transforming the digital, physical (IoT) & virtual (Metaverse) workplace, together with wider workforce transformation, Richard helps organisations adapt to the Future of Work and define a new “Workplace Experience” - reducing both Capex and Opex while increasing organisational productivity.

Neste podcast: Hoje tem um papo com a galera da Avanade e vamos falar sobre consultoria em tecnologia e os perrengues que a Avanade passa para solucionar os problemas de seus cliente. ARTE DA VITRINE: Randall Random AVANADE: Mande seu CV pra Avanade: https://bit.ly/3b6DlNt Download dos quadrinhos: https://bit.ly/3b98AHM Sigam a Avanade: https://linktr.ee/avanadebrasil Sigam o André Gomes: https://linktr.ee/Andregomesagillinks André Gomes Twitter: https://twitter.com/andrelmgomes Sigam o Racz: https://www.linkedin.com/in/aracz/ E-MAILS Mande suas críticas, elogios, sugestões e caneladas para nerdcast@jovemnerd.com.br EDIÇÃO COMPLETA POR RADIOFOBIA PODCAST E MULTIMÍDIA http://radiofobia.com.br

Neste podcast: Hoje tem um papo com a galera da Avanade e vamos falar sobre consultoria em tecnologia e os perrengues que a Avanade passa para solucionar os problemas de seus cliente. ARTE DA VITRINE: Randall Random AVANADE: Mande seu CV pra Avanade: https://bit.ly/3b6DlNt Download dos quadrinhos: https://bit.ly/3b98AHM Sigam a Avanade: https://linktr.ee/avanadebrasil Sigam o André Gomes: https://linktr.ee/Andregomesagillinks André Gomes Twitter: https://twitter.com/andrelmgomes Sigam o Racz: https://www.linkedin.com/in/aracz/ E-MAILS Mande suas críticas, elogios, sugestões e caneladas para nerdcast@jovemnerd.com.br EDIÇÃO COMPLETA POR RADIOFOBIA PODCAST E MULTIMÍDIA http://radiofobia.com.br