Podcast appearances and mentions of john rossman

In this episode Derek Champagne interviews John Rossman. John Rossman is the author of The Amazon Way book series, and a Managing Director at Alvarez and Marsal (A&M), a global professional services rm. John is an expert in innovative and digital business models and organizational change, including internet of things (IoT).Prior to A&M, John was an executive at Amazon.com where he launched the third party selling business, which today is over 50% of all Amazon units and supports over 3 million sellers. He is a leading analyst on Amazon and has been featured by the New York Times and CNBC.The Amazon Way series helps managers and leaders build digital strategies and skills. The customer reviews tell the story on the impact these books are having.The Amazon Way: 14 Leadership Principles of the World's Most Disruptive Company is considered the authoritative work on helping business leaders understand how Amazon creates a systematic culture of operational excellence and innovation.The Amazon Way on IoT: 10 Principles for Every Leader from the World's Leading Internet of Things Strategies is a highly reviewed business strategy book outlining the strategies and approaches for using the internet of things to improve operations and innovation.

Author, executive advisor, and Managing Partner and Founder of Rossman Partners, John Rossman, explains how to REALLY use metrics and how to make metrics a verb for your business.Hear John's full interview in our update episode, and catch his original appearance in Episode 433 of The Action Catalyst.

How Can Leaders Prepare for the Next Era of Business Transformation? In this high-powered episode, host Nicole Jansen dives into the dynamic forces shaping American business with distinguished guest John Rossman. As a former Amazon executive and author of the acclaimed "Amazon Way" series, John Rossman brings a wealth of knowledge on innovation, leadership, and digital transformation. With a focus on his latest book, Big Bet Leadership, John shares valuable insights, drawing on his extensive experience at Amazon to discuss the top three mega forces impacting businesses today. Key takeaways include the critical nature of the “big bet framework” for solving major business challenges and the importance of cultivating a Day One mindset. The episode also explores the role of leadership in adapting to rapid technological advancements and demographic shifts, offering listeners a pragmatic approach to thriving in a hyper-digital era. Join us for an enlightening discussion with John Rossman, where you'll gain a deeper understanding of how to anticipate and navigate transformative business changes adeptly. What We Discuss in this Episode Unveiling the top three mega forces affecting American business. Understanding the pretext for why leaders must excel at transformation. Addressing challenges with the big bet framework and solving wicked problems. The importance of creating clarity and accelerating risk and value. How Amazon's working backward process informed marketplace success. Day One versus Day Two mindset: Maintaining an innovation-driven culture. Integrating a dedicated leadership team for impactful transformation. Balancing short-term operation with long-term transformation efforts. The art of running successful high-stakes executive meetings. Combining insights from fractional leadership with a stable core team. Podcast Highlights 0:00 - Introduction to John Rossman's expertise and achievements. 1:23 - Mega forces driving transformation and their implications. 3:22 - Dealing with labor shortages and demographic changes. 6:09 - The big bet framework and its significance. 11:53 - Amazon's marketplace evolution and learning from failure. 18:34 - Day 1 vs. Day 2 mindset: Keeping innovation alive. 25:55 - Building the right transformation team. 29:43 - Thinking big, betting small: Avoiding the big leap fallacy. 32:52 - Effective high-stakes decision-making protocols. 34:39 - Encouragement for leaders to take transformative action. Favorite Quotes Innovative Leadership: “Become the shark at the table by gathering more information upfront, derisking big concepts with small experiments.” Day 1 Mindset: “We are a day one company, reminding our teams and shareholders that it's all about constant reinvention.” Building the Right Team: “A senior leader abandons everything for the mission, inventing the future—a different game of transformational betting.” Episode Resources: https://leadersoftransformation.com/podcast/leadership/531-leveraging-the-3-mega-forces-in-business-today-with-john-rossman Check out our complete library of episodes and other leadership resources here: https://leadersoftransformation.com ________

How to Overcome Mediocrity in Business and Customer Service  Shep interviews John Rossman, managing partner at Rossman Partners, keynote speaker, business advisor, and best-selling author. He talks about his new manifesto, The Pig, The Lipstick, and The Playbook of Champions (available to download at no charge), and discusses how companies can combat mediocrity and create a culture of innovation.  This episode of Amazing Business Radio with Shep Hyken answers the following questions and more:    How can businesses avoid settling into mediocrity in customer service?  What role does humility play in improving a business's customer experience?  What is the innovator's dilemma?  How can companies ensure they are accurately measuring their customer experience?  How does the concept of a 'success trap' affect a company's customer service?  Top Takeaways:    Humility is critical in recognizing where a business might be falling short. It allows companies to honestly assess their customer service and product offerings and make necessary changes.     The real risk is setting goals that are too easy and reaching them instead of aiming high and always pushing yourself to do better. Mediocrity becomes the norm when businesses stop striving for greatness and settle for 'average' performance.    Embracing failure as a part of the innovation process can benefit businesses. This mindset allows companies to experiment and take "big bets" that lead to breakthroughs.    Customer metrics and feedback should not solely focus on the average experience. Paying attention to the outliers who express extreme satisfaction or dissatisfaction helps businesses address significant pain points and improve their overall service, which benefits everyone.    Having a clear framework and language within a business can help your team know when innovative thinking is expected and when precision in execution is required. A healthy culture encourages employees to innovate and go the extra mile in delivering an amazing customer experience. It also trains employees to implement structured processes that ensure that the consistency and quality of service remain excellent.    Adopting a mindset of continuous improvement prepares companies for future challenges. Regularly assess your internal processes and external industry trends to identify areas where you can improve.     Plus, Shep and John discuss the perils of constantly playing defense in business. Tune in!  Quote:   "I truly believe in humility as a starting point for change. Recognizing where we fall short with customers is crucial to being able to innovate and thrive."       About:    John Rossman is the managing partner at Rossman Partners and the best-selling author of Big Bet Leadership, The Amazon Way, Think Like Amazon, and his latest, The Pig, The Lipstick, and The Playbook of Champions. (Be sure to download the book for free!)     Shep Hyken is a customer service and experience expert, New York Times bestselling author, award-winning keynote speaker, and host of Amazing Business Radio.   Learn more about your ad choices. Visit megaphone.fm/adchoices

Author, executive advisor, and Managing Partner and Founder of Rossman Partners, John Rossman, rejoins the show to discuss “the innovator's dilemma”, building foundations, chasing perfection, and making big bets, how to REALLY use metrics and make metrics a verb, 3 megatrends for the future of business, the role of business in democracy, and the #1 mistake leaders make.Mentioned in this episode:Download John's free Business Manifesto and learn more at RossmanPartners.com.Rossman Partners / John RossmanDownload John's free Business Manifesto and learn more at RossmanPartners.com.Rossman Partners / John Rossman

In this episode of Sal Silvester on the Future of Leadership, we dive into the high-stakes world of Big Bet Leadership with John Rossman, former Amazon executive and acclaimed author. Discover the secrets behind bold, game-changing decisions and learn how to navigate the complexities of transformation in the Hyper-Digital Era. From tackling wicked problems to creating clarity, velocity, and focus, John shares actionable insights to help leaders elevate human performance and drive breakthrough results. If you're ready to lead daringly and thrive in a world of rapid change, this is an episode you don't want to miss!

What separates the companies that succeed in digital transformation from the 73% that fail to deliver any business value?  In this episode, host Rebecca Kalogeris sits down with John Rossman, former Amazon executive, best-selling author, and renowned business advisor, to discuss his latest book, Big Bet Leadership: Your Transformation Playbook for Winning in the Hyper-Digital Era.  John shares his expertise on Big Bets—high-stakes initiatives designed to tackle wicked problems and drive disruptive innovation. He explains why most Big Bets fail (hint: it's a lack of clearly defined vectors) and outlines a structured approach for leaders looking to manage risk, navigate uncertainty, and drive transformation successfully.  From his time launching Amazon Marketplace in 2002 to advising the Gates Foundation and T-Mobile, John has seen firsthand what it takes to execute ambitious, high-risk initiatives. He introduces the Big Bet Leadership Framework, which focuses on three pillars: Thinking, Environment, and Management—all of which are essential for making bold moves with confidence.  Tune in for actionable insights on "thinking in memos," testing assumptions with a "Think Big, Bet Small" approach, and mastering the art of being a Chief Repeating Officer to drive alignment across teams.  For free templates and resources, visit www.bigbetleadership.com  For detailed takeaways, show notes, and more, visit: www.pragmaticinstitute.com/resources/podcasts  Pragmatic Institute is the global leader in Product, Data, and Design training and certification programs for working professionals. Learn more at www.pragmaticinstitute.com. 

In the face of rapid change and disruption, organizations everywhere find themselves in a race to not only preserve their market share, but discover the next big opportunity that will given them the keys to future growth and innovation.And according to my guest in this episode, that opportunity can be attained when leaders understand how to plan for and implement Big Bets.John Rossman is the former Amazon executive who played a key role in the launching of Amazon Marketplace, and is a sought-after expert on digital transformation, leadership, and business reinvention. I've invited him to join me on my “Leadership Biz Cafe” podcast to talk about his latest book, “Big Bet Leadership”.In this conversation, John shares an unexpected, but powerful model that will help leaders and their organizations move past the current tide of incrementalism and instead aim for that moonshot that will define their organization – much as Amazon Marketplace has done for Amazon – in the years and decades to come.Noteworthy links:Buy John's book “Big Bet Leadership” on Amazon*Learn more about John's work: johnrossman.comLink to John's free ebook: Rossman's Business Manifesto for Competitive Advantage Hosted on Acast. See acast.com/privacy for more information.

Leadership plays a crucial role in driving digital transformation. A hands-on approach is exemplified by leaders like Jeff Bezos and Satya Nadella, who are actively involved in solving problems and understanding their businesses from the ground up — actively rolling up their sleeves and working alongside their teams. Learn why traditional operational approaches often fail in transformation initiatives with John Rossman, Thought Leader and Advisor on Digital Transformation and author of Big Bet Leadership. He breaks down two principles that have had a profound impact on his career and continue to resonate with leaders worldwide: customer obsession and “invent and simplify.”

Welcome to an interview with John Rossman who was an early Amazon executive and senior innovation advisor at T-Mobile & the Gates Foundation. He is the co-author of Big Bet Leadership and a keynote speaker and advisor.    In this episode, John Rossman discusses the insights from his recent book, Big Bet Leadership, on how companies can manage major strategic initiatives ("big bets") that involve significant risks. He explains why organizations need to test ideas before making big commitments and stay focused on key priorities. John describes how companies can adapt to increasing digitalization through careful planning and controlled experiments.   John Rossman is an author, executive advisor and keynote speaker on digital transformation, leadership, and business reinvention. With a career spanning consulting roles at renowned brands like Novartis, Gates Foundation, Microsoft, Walmart, and T-Mobile, he brings extensive expertise in solving complex business challenges and driving customer-centric solutions. As an early Amazon executive, Rossman played a pivotal role in launching the Amazon Marketplace in 2002, shaping its transformative impact.   Rossman is the author of four influential books on leadership and business innovation, including the bestseller “The Amazon Way” and his recent release “Big Bet Leadership.” He served as senior innovation advisor at T-Mobile and senior technology advisor to the Gates Foundation, where he honed his strategic acumen in driving organizational change and creating enduring enterprise value.   Today, Rossman is a sought-after keynote speaker renowned for his insights into leadership for innovation and transformation. His work focuses on practical applications of Amazon's Leadership Principles to foster innovation, drive growth, and navigate digital disruption effectively.   Get John's book, Big Bet Leadership, here: https://shorturl.at/XLpaB   Here are some free gifts for you: Overall Approach Used in Well-Managed Strategy Studies free download: www.firmsconsulting.com/OverallApproach McKinsey & BCG winning resume free download: www.firmsconsulting.com/resumepdf Enjoying this episode? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo

John Rossman Today on Sound BITES we have John Rossman. John is an author, business advisor and keynote speaker. He was an early Amazon executive who played a key role in launching the Amazon marketplace business in 2002. His books include: The Amazon Way - https://a.co/d/cCC1by0 Think Like Amazon - https://a.co/d/hfooDjc and his latest book, Big Bet Leadership is an actionable guide for leaders who want to succeed in complex transformations. - https://a.co/d/ccYOup3 John Rossman: https://www.linkedin.com/in/john-rossman/ Rossman Partners: https://rossmanpartners.com/ Business Innovation Technology Entrepreneurship Strategy Spotify/Apple: https://www.nanochomp.com/podcast nanochomp's Strategic Mind GPT: https://nanochomp.com/strategygpt https://www.nanochomp.com Hosts: Lauren Taber: https://www.linkedin.com/in/laurentaber/ Derek Loyer: https://www.linkedin.com/in/derekloyer/

Welcome to Strategy Skills episode 503, where we are doing round 2 with John Rossman. John was an early Amazon executive and senior innovation advisor at T-Mobile & the Gates Foundation. He is the co-author of Big Bet Leadership and a keynote speaker and advisor.    In this episode, John Rossman discusses the insights from his recent book, Big Bet Leadership, on how companies can manage major strategic initiatives ("big bets") that involve significant risks. He explains why organizations need to test ideas before making big commitments and stay focused on key priorities. John describes how companies can adapt to increasing digitalization through careful planning and controlled experiments.   John Rossman is an author, executive advisor and keynote speaker on digital transformation, leadership, and business reinvention. With a career spanning consulting roles at renowned brands like Novartis, Gates Foundation, Microsoft, Walmart, and T-Mobile, he brings extensive expertise in solving complex business challenges and driving customer-centric solutions. As an early Amazon executive, Rossman played a pivotal role in launching the Amazon Marketplace in 2002, shaping its transformative impact.   Rossman is the author of four influential books on leadership and business innovation, including the bestseller “The Amazon Way” and his recent release “Big Bet Leadership.” He served as senior innovation advisor at T-Mobile and senior technology advisor to the Gates Foundation, where he honed his strategic acumen in driving organizational change and creating enduring enterprise value.   Today, Rossman is a sought-after keynote speaker renowned for his insights into leadership for innovation and transformation. His work focuses on practical applications of Amazon's Leadership Principles to foster innovation, drive growth, and navigate digital disruption effectively.   Get John's book, Big Bet Leadership, here: https://shorturl.at/XLpaB   Here are some free gifts for you: Overall Approach Used in Well-Managed Strategy Studies free download: www.firmsconsulting.com/OverallApproach McKinsey & BCG winning resume free download: www.firmsconsulting.com/resumepdf Enjoying this episode? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo

“Sometimes being right means being alone and realizing the consequences of what it means to be right. I had to stick up for my core values, even if it meant facing consequences.” – John R. MilesToday's featured award-winning, bestselling bookcaster is a US Navy veteran, high-performance coach, keynote speaker, entrepreneur, and the CEO of Passion Struck, John R. Miles. John and I had a chat about his book, “Passion Struck: Twelve Powerful Principles to Unlock Your Purpose and Ignite Your Most Intentional Life”, some leadership lessons learned from high-stakes environments, the psychology of progress, and more!!Key Things You'll Learn:What it means to be Passion StruckHow to use rejection to fuel your determinationWhy integrity is a must for genuine successHis top 3 lessons from starting, running, and growing his podcastJohn's Site: https://passionstruck.com/John's Book: https://a.co/d/390da2HJohn's Podcast, “Passion Struck with John R. Miles”: https://podcasts.apple.com/us/podcast/passion-struck-with-john-r-miles/id1553279283The opening track is titled, “Set Sail” by Sparks Dynamite. To listen to the full track and download it, click the following link. https://planetastroproductions.bandcamp.com/track/set-sail-intro Please support today's podcast to keep this content coming! CashApp: $DomBrightmonDonate on PayPal: @DBrightmonBuy Me a Coffee: https://www.buymeacoffee.com/dombrightmonGet Going North T-Shirts, Stickers, and More: https://www.teepublic.com/stores/dom-brightmonThe Going North Advancement Compass: https://a.co/d/bA9awotYou May Also Like…Ep. 433 – “Ticking Clock: Behind the Scenes at 60 Minutes” with Ira Rosen: https://www.goingnorthpodcast.com/ep-433-ticking-clock-behind-the-scenes-at-60-minutes-with-ira-rosen/Ep. 306 – “Be The SPARK” with Simon T. Bailey (@SimonTBailey): https://www.goingnorthpodcast.com/ep-306-be-the-spark-with-simon-t-bailey-simontbailey/261 – “How Thoughts Become Things” with Douglas Vermeeren (@DougVermeeren): https://www.goingnorthpodcast.com/261-how-thoughts-become-things-with-douglas-vermeeren-dougvermeeren/Ep. 880 – Success Insights from a Wall Street Journal Bestselling Author with Christopher Greyson (@Chris_Greyson): https://www.goingnorthpodcast.com/ep-880-success-insights-from-a-wall-street-journal-bestselling-author-with-christopher-greyson/#GNPYear1 Bonus Episode 2 - "Building An Economic Legacy" with Antonio T. Smith Jr. (@TheATSJr): https://www.goingnorthpodcast.com/gnpyear1-bonus-episode-2-building-an-economic-legacy-with-antonio-t-smith-jr-theatsjr/Ep. 392 – “Chasing the Captain” with Terry Shepherd (@TheTShepherd): https://www.goingnorthpodcast.com/ep-392-chasing-the-captain-with/242 – “The Celestine Prophecy” by James Redfield (@James_Redfield): https://www.goingnorthpodcast.com/242-the-celestine-prophecy-by-james-redfield-james_redfield/ Ep. 327 – “The Go-Giver Way of Elite Performance” with Bob Burg (@BobBurg): https://www.goingnorthpodcast.com/ep-327-the-go-giver-way-of-elite-performance-with-bob-burg-bobburg/Ep. 836 – The 6% Club with Dr. Michelle Rozen (@DrMichelleRozen): https://www.goingnorthpodcast.com/ep-836-the-6-club-with-dr-michelle-rozen-drmichellerozen/Ep. 785 – The Enjoyment Gap with Mandy Barbee Lanier (@mandyblanier): https://www.goingnorthpodcast.com/ep-785-the-enjoyment-gap-with-mandy-barbee-lanier-mandyblanier/Ep. 623 - "The Day One Executive" With April Armstrong (@ahaconsult): https://www.goingnorthpodcast.com/ep-623-the-day-one-executive-with-april-armstrong-ahaconsult/Ep. 426 – “Success Left a Clue” with Robert Raymond Riopel (@RobRox69): https://www.goingnorthpodcast.com/ep-426-success-left-a-clue-with-robert-raymond-riopel-robrox69/Ep. 806 – Big Bet Leadership with John Rossman (@johnerossman): https://www.goingnorthpodcast.com/ep-806-big-bet-leadership-with-john-rossman-johnerossman/

John Rossman (ex Amazon executive) co-author of the book 'Big Bet Leadership' shares leadership strategies at Amazon.We explore the concept of Big Bet Leadership focusing on how to manage high-risk, high-reward business initiatives through creating clarity, maintaining velocity, and accelerating risk and value.Rossman shares insights from his time at Amazon, discusses the importance of leadership in complex transformational situations, and addresses common challenges in these scenarios.00:00 Introduction02:43 Defining Big Bets in Business05:31 Challenges and Risks of Big Bets10:00 Insights from Amazon's Playbook17:15 The Role of Culture in Leadership22:03 Critique of the Agile Methodology23:55 The Misuse of the Agile Methodology24:28 The Overplanning Paradox in Agile25:21 High Stakes Meetings: Continue, Kill, Pivot, or Confusion26:53 Structuring High Stakes Meetings28:45 The What Sucks Memo and Hypothesis30:01 Big Bet Vectors and Testing33:50 Applying Big Bet Leadership to AI36:14 Abolishing Ineffective Meetings38:24 The Power of Memos Over PowerPoint41:51 Final ThoughtsJohn Rossman: www.johnrossman.com⚡️ In each episode, Paddy Dhanda deep dives into a new human Superpower to help you thrive in the age of AI.Paddy Dhanda (Host)Paddy works at the largest Tech training organisation in the UK and is passionate about helping tech professionals build human skills to thrive in the age of AI.Contact Paddy: paddy@superpowers.schoolSubscribe to my newsletter:

John Rossman, an early Amazon executive who played a key role in launching the Amazon marketplace business in 2002, joins Bobby Stapleton, Our Senior Director of Human Support, to discuss the concept of "Big Bet Leadership". This involves emphasizing the importance of making bold, high-stakes decisions in business. They also explore how customer service leaders can leverage AI to enhance customer experiences while navigating risks and uncertainties.Watch this episode on YouTube: https://youtu.be/ePDfX4kOsco?si=kk_LlHGA2w7a4HBn

Leadership lessons learnt from first hand experience at Amazon, Google and The Gates Foundation. John Rossman specialises in solving complex problems, he shares how leaders can make high-stakes decisions with clarity, velocity, and effective communication.  John shares his experience of observing and working with big bet leaders such as Jeff Bezos, Amazon and Satya Nadella, Microsoft.  Key Topics: Big Bet Leadership - Making ambitious decisions with clarity, speed, and communication. Lessons from Amazon - Leadership lessons from launching Amazon Marketplace and scaling in today's hyper digital landscape by making bold moves and with sharp thinking. Customer Obsession - Aligning strategy with delivering customer value. Communication - The role of storytelling and proactive communication in successful leadership.   Books Mentioned: Big Bet Leadership by John Rossman The Amazon Way by John Rossman The Lean Startup by Eric Ries Thinking in Systems by Donella H. Meadows Good Strategy, Bad Strategy by Richard Rumelt Connect with John Rossman: Visit bigbetleadership.com for more resources and tools. Connect with John Rossman on LinkedIn https://www.linkedin.com/in/john-rossman/ ----more---- Subscribe & Follow: If you enjoyed this episode, subscribe and follow the Lead To Succeed podcast for more insights on leadership and business growth. The podcast is brought to you by RJEN https://RJEN.co.uk SECURE AND SCALE REVENUE GROWTH Our free online events provide the best ways to scale B2B revenue growth. JOIN OUR ONLINE EVENTS HERE https://subscribepage.io/rjenevents Connect with the show hosts below. Callum Jenkinshttps://www.linkedin.com/in/callumjenkins/ Rebecca Jenkins https://www.linkedin.com/in/rebeccajenkins-rjen/    

Welcome to an interview with a seasoned business strategist and operator respected for his pivotal role in Amazon's early days, John Rossman. In John's book, Think Like Amazon, he provides 50 ½ answers drawn from his experience as an Amazon executive―and shows today's business leaders how to think like Amazon, strategize like Bezos, and beat the competition like nobody's business.   John Rossman is an author, executive advisor and keynote speaker on digital transformation, leadership, and business reinvention. With a career spanning consulting roles at renowned brands like Novartis, Gates Foundation, Microsoft, Walmart, and T-Mobile, he brings extensive expertise in solving complex business challenges and driving customer-centric solutions. As an early Amazon executive, Rossman played a pivotal role in launching the Amazon Marketplace in 2002, shaping its transformative impact.   Rossman is the author of four influential books on leadership and business innovation, including the bestseller “The Amazon Way” and his recent release “Big Bet Leadership.” He served as senior innovation advisor at T-Mobile and senior technology advisor to the Gates Foundation, where he honed his strategic acumen in driving organizational change and creating enduring enterprise value.   Today, Rossman is a sought-after keynote speaker renowned for his insights into leadership for innovation and transformation. His work emphasizes practical applications of Amazon's Leadership Principles to foster innovation, drive growth, and navigate digital disruption effectively.   Get John's book, Think Like Amazon: 50 1/2 Ideas to Become a Digital Leader, here: https://shorturl.at/zyUHR   Here are some free gifts for you: Overall Approach Used in Well-Managed Strategy Studies free download: www.firmsconsulting.com/OverallApproach   McKinsey & BCG winning resume free download: www.firmsconsulting.com/resumepdf   Enjoying this episode? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo

In Big Bet Leadership: Your Transformation Playbook for Winning in the Hyper-Digital Era, John Rossman provides a playbook for becoming an innovation and transformation winner.Rossman was previously an executive at Amazon, responsible for launching their Marketplace business. Now, he is the managing partner of Rossman Partners, advising leading enterprises on large-scale change, and author of the best-selling books The Amazon Way and Think Like Amazon. In his latest book, he examines why high-stakes change efforts fail and how to frame and manage them more effectively. Companies need to think in terms of “big bets,” which will require executives to adopt the right mindset, tactical steps, and leadership habits.In his conversation with Martin Reeves, chairman of the BCG Henderson Institute, Rossman explains why we need to work in prose, not in PowerPoint; how to think big, while betting small; and how to make the critical decisions to “continue, pivot, or kill” a project.Key topics discussed: 01:19 | What makes a “big bet”04:10 | Thinking in outcomes06:49 | Prose over PowerPoint12:51 | Thinking big, but betting small16:21 | Thinking in systems19:21 | How to decide to “continue, pivot, or kill” – and avoid confusion22:45 | Where “big bet” thinking can be appliedAdditional inspirations from John Rossman:The Amazon Way: Amazon's 14 Leadership Principles (Clyde Hill Publishing, 2021)Think Like Amazon: 50 1/2 Ideas to Become a Digital Leader (McGraw Hill, 2019)This podcast uses the following third-party services for analysis: Chartable - https://chartable.com/privacy

In this episode of The Tech Leader's Playbook, former Amazon executive and author John Rossman discusses his leadership journey and the crucial role of calculated risk-taking in driving enterprise growth. Drawing from his experience at Amazon and his books, The Amazon Way and Big Bet Leadership, Rossman shares insights on fostering innovation, maintaining velocity, and avoiding the pitfalls of incrementalism. Learn actionable strategies to transform your business, create a culture of innovation, and lead with agility in the digital era. Takeaways Calculated risks are essential for creating enterprise value. Big Bet Leadership focuses on high upside opportunities. Playing to win is different from playing not to lose. Creating clarity and maintaining velocity are crucial for success. Fostering a culture of innovation requires leadership commitment. Customer obsession drives meaningful problem-solving. Active skepticism helps leaders navigate emerging technologies. Avoiding common mistakes can enhance risk-taking strategies. Strategic thinking is vital for tech leaders. Independent opinions can improve decision-making processes. Chapters 00:00 Calculated Risks and Enterprise Value 02:53 John Rossman's Journey at Amazon 06:11 The Importance of Leadership Principles 08:54 Big Bet Leadership: A New Approach 12:11 Playing to Win vs. Playing Not to Lose 15:03 Creating Clarity and Maintaining Velocity 17:50 De-risking Projects Without Overthinking 20:56 Fostering a Culture of Innovation 24:14 Customer Obsession and Problem Solving 27:08 The Role of Skepticism in Leadership 29:50 Avoiding Common Mistakes in Risk Taking 32:47 Strategic Thinking for Tech Leaders 35:58 Balancing Emerging Tech and Business Needs 38:49 Identifying High-Risk Assumptions 42:03 The Importance of Independent Opinions 44:48 Final Thoughts on Leadership and Innovation Guest's Website: https://johnrossman.com/ Guest's Social Media Links: https://www.linkedin.com/in/john-rossman/ Resources and Links: https://www.hireclout.com https://www.podcast.hireclout.com https://www.linkedin.com/in/hirefasthireright/

Welcome to Strategy Skills episode 488, featuring an interview with a seasoned business strategist and operator respected for his pivotal role in Amazon's early days, John Rossman. In John's book, Think Like Amazon, he provides 50 ½ answers drawn from his experience as an Amazon executive―and shows today's business leaders how to think like Amazon, strategize like Bezos, and beat the competition like nobody's business.   John Rossman is an author, executive advisor and keynote speaker on digital transformation, leadership, and business reinvention. With a career spanning consulting roles at renowned brands like Novartis, Gates Foundation, Microsoft, Walmart, and T-Mobile, he brings extensive expertise in solving complex business challenges and driving customer-centric solutions. As an early Amazon executive, Rossman played a pivotal role in launching the Amazon Marketplace in 2002, shaping its transformative impact.   Rossman is the author of four influential books on leadership and business innovation, including the bestseller “The Amazon Way” and his recent release “Big Bet Leadership.” He served as senior innovation advisor at T-Mobile and senior technology advisor to the Gates Foundation, where he honed his strategic acumen in driving organizational change and creating enduring enterprise value.   Today, Rossman is a sought-after keynote speaker renowned for his insights into leadership for innovation and transformation. His work emphasizes practical applications of Amazon's Leadership Principles to foster innovation, drive growth, and navigate digital disruption effectively.   Get John's book, Think Like Amazon: 50 1/2 Ideas to Become a Digital Leader, here: https://shorturl.at/zyUHR   Here are some free gifts for you: Overall Approach Used in Well-Managed Strategy Studies free download: www.firmsconsulting.com/OverallApproach   McKinsey & BCG winning resume free download: www.firmsconsulting.com/resumepdf   Enjoying this episode? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo

John Rossman is the author of four books on leadership and business innovation including the best seller The Amazon Way and Big Bet Leadership. He is an early Amazon executive who played a key role in launching the Amazon marketplace business in 2002. Today he is a leading keynote speaker on leadership for innovation and transformation. John is an operator and builder whose love is diving into business problems and customer needs, designing innovative solutions and business models, and creating durable enterprise value. He has served as the senior technology advisor at the Gates Foundation and senior innovation advisor at T-Mobile. His new book, Big Bet Leadership: Your Transformation Playbook for Winning in the Hyper-Digital Era, is an actionable playbook for senior leaders to succeed at complex transformations. John is the founder of Rossman Partners, a strategy & leadership solutions firm.

In this episode of Partnering Leadership, Mahan Tavakoli speaks with Carmine Gallo. Carmine Gallo is a three-time Wall Street Journal bestselling author. His books include Talk Like TED, The Presentation Secrets of Steve Jobs, The Storyteller's Secret, Five Stars, and his latest, The Bezos Blueprint: Communication Secrets of the World's Greatest Salesman. In the conversation, Carmine Gallo shared why many leaders struggle with telling their stories and why his latest research involved looking into how Jeff Bezos became such a powerful communicator and the lessons all leaders can learn from his communication practices. Carmine also shared how Jeff Bezos and Steve Jobs became better communicators, why storytelling is not a soft skill, and how to become a better storyteller. Finally, Carmine shared communications practices that can help all leaders communicate more effectively and have a more significant impact. Some Highlights:- The importance of communication skills in leadership- The power of storytelling and why the human brain seeks narrative - Carmine Gallo on why executives struggle with storytelling and how to do it well- How Jeff Bezos communicated and reinforced his vision for Amazon- The Bezos shareholder letters and the power of simplicity- Carmine Gallo on the CEO and leader as a repeater in chief- How metaphors and symbols can play a role in supporting strategy- Why Amazon became a writing culture rather than one reliant on Powerpoint presentationsMentioned:Partnering Leadership conversation with David Rubenstein, Founder of the Carlyle Group David Rubenstein  Partnering Leadership conversation with John Rossman, author of The Amazon WayPartnering Leadership conversation with Ann Hiatt, author of Bet on YourselfPartnering Leadership conversation with Park Howell, author of Brand Bewitchery & The Narrative Gym for Business Connect with Carmine GalloCarmine Gallo Website  Carmine Gallo LinkedIn The Bezos Blueprint: Communication Secrets of the World's Greatest Salesman on Amazon Connect with Mahan Tavakoli: Mahan Tavakoli Website Mahan Tavakoli on LinkedIn Partnering Leadership Website

“One of the things I've learned over the years is how to delegate, how to say no because when you're a doer, you get asked to do more, and we really need to be bold to say no.” – Ben Glass Today's featured international bestselling bookcaster is a grandad, husband, small business advocate, sought-after speaker, and your lawyer's favorite lawyer, Ben Glass. Ben and I had a high-energy chat about his new book with the legendary Dan S. Kennedy, “No B.S. Time Management for Entrepreneurs: The Ultimate No Holds Barred Kick Butt Take No Prisoners Guide to Time Productivity and Sanity”, his journey from law school to becoming a successful entrepreneur, creating structures to protect your time, and more!!Key Things You'll Learn:Why embracing an entrepreneurial mindset is integral for career growthWhy mentorship and continuous learning are important for entrepreneurs who want to advanceWhy it's ok to be ruthless with your time. Especially as a business owner.3 lessons learned from starting, running, and growing his podcast, The Renegade LawyerBen's Site: https://www.greatlegalmarketing.com/Ben's Books: https://a.co/d/2spj2pJBen's Podcast, “The Renegade Lawyer”: https://podcasts.apple.com/us/podcast/the-renegade-lawyer-podcast/id1644400751The opening track is titled "Heatsource" by the magnanimous chill-hop master, Marcus D (@marcusd). Be sure to visit his site and support his craft. https://marcusd.net/Please support today's podcast to keep this content coming! CashApp: $DomBrightmonDonate on PayPal: @DBrightmonBuy Me a Coffee: https://www.buymeacoffee.com/dombrightmonGet Going North T-Shirts, Stickers, and More: https://www.teepublic.com/stores/dom-brightmonThe Going North Advancement Compass: https://a.co/d/bA9awotYou Might Also Like…Ep. 621 – “F*cked To Focused” with Donnie Boivin (@DonnieBoivin): https://www.goingnorthpodcast.com/ep-621-fcked-to-focused-with-donnie-boivin-donnieboivin/288.5 (Host 2 Host Bonus) – “Choose the Right Mountain; Climb Faster!” with David Wood (@_playforreal): https://www.goingnorthpodcast.com/DavidWood2/Ep. 315 – “Elevate Your Network & Beyond” with Jake Kelfer (@jakekelfer): https://www.goingnorthpodcast.com/ep-315-elevate-your-network-beyond-with-jake-kelfer-jakekelfer/#Bonus Ep. – “Structure Creates Freedom” with Brad A. Milford (@BAMilford): https://www.goingnorthpodcast.com/bonus-ep-structure-creates-freedom-with-brad-a-milford-bamilford/Ep. 462.5 – “Beacons of Leadership” with Chris Voss of The Chris Voss Show (@ChrisVossShow1): https://www.goingnorthpodcast.com/ep-4625-beacons-of-leadership-with-chris-voss-of-the-chris-voss-show-chrisvossshow1/Ep. 806 – Big Bet Leadership with John Rossman (@johnerossman): https://www.goingnorthpodcast.com/ep-806-big-bet-leadership-with-john-rossman-johnerossman/261 – “How Thoughts Become Things” with Douglas Vermeeren (@DougVermeeren): https://www.goingnorthpodcast.com/261-how-thoughts-become-things-with-douglas-vermeeren-dougvermeeren/275 – “How Thoughts Become Things” with Dr. Marina Bruni (@DrMarinaBruni): https://www.goingnorthpodcast.com/275-how-thoughts-become-things-with-dr-marina-bruni-drmarinabruni/Ep. 508 – “Great Things Happen Every Day” with Phil Barth (@pjbarth): https://www.goingnorthpodcast.com/ep-508-great-things-happen-every-day-with-phil-barth-pjbarth/Ep. 697 – “The 7-Figure Life” with Dr. Noah St. John (@noahstjohn): https://www.goingnorthpodcast.com/ep-697-the-7-figure-life-with-dr-noah-st-john-noahstjohn/Ep. 600 – “Equanimity” with Simon Leslie (@simonleslie21): https://www.goingnorthpodcast.com/ep-600-equanimity-with-simon-leslie-simonleslie21/#Bonus Ep. – “Superbold” with Fred Joyal (@fredjoyal): https://www.goingnorthpodcast.com/bonus-ep-superbold-with-fred-joyal-fredjoyal/179 - "Indistractable" with Nir Eyal (@nireyal): https://www.goingnorthpodcast.com/179-indistractable-with-nir-eyal-nireyal/

Welcome to another insightful episode of Behind the Numbers, hosted by Dave Bookbinder. In this episode, we delve into the art of creating game-changing value propositions with our guest, John Rossman. John is the CEO and founder of Rossman Partners and the author of the book, Big Bet Leadership. John shares his journey from being an early executive at Amazon, where he played a pivotal role in launching the marketplace business, to his current endeavors in helping leaders and organizations tackle complex problems and achieve major transformations. With a rich background that includes working with notable clients like the Gates Foundation, John brings a wealth of knowledge and experience to the table. In this episode, John explains the concept of a "big bet"—a high-impact, high-risk initiative that requires a strategic, experimentation-based approach to succeed. He provides insightful examples, including T-Mobile's market repositioning strategy, to illustrate how companies can effectively navigate these ambitious undertakings. John also highlights the importance of understanding the real problem, maintaining clarity, and dedicating the right resources to ensure the success of these transformative efforts. He emphasizes the need for senior leadership commitment and the creation of a focused, agile team to drive these initiatives forward. Listeners will gain valuable insights into the forces driving the need for innovation in the hyperdigital era and learn practical strategies for overcoming the challenges associated with big bets. John offers advice on how to prioritize time, maintain focus, and develop the necessary skills to become a big bet legend. Don't miss this opportunity to learn from one of the industry's leading experts on transformation and innovation. Tune in to discover how you can create game-changing value propositions and lead your organization to success. About John Rossman: John Rossman is the author of four books on leadership and business innovation including the best seller The Amazon Way and Big Bet Leadership. He is an early Amazon executive who played a key role in launching the Amazon marketplace business in 2002. Today he is a leading keynote speaker on leadership for innovation and transformation. John is an operator and builder whose love is diving into business problems and customer needs designing innovative solutions and business models and creating durable enterprise value. He has served as the senior technology advisor at the Gates Foundation and senior innovation advisor at T-Mobile. His new book, Big Bet Leadership: Your Transformation Playbook for Winning in the Hyper-Digital Era, is an actionable playbook for senior leaders to succeed at complex transformations. John is the founder of Rossman Partners, a strategy & leadership solutions firm. About Dave Bookbinder: Dave Bookbinder is the person that clients reach out to when they need to know what their most important assets are worth. He's a corporate finance executive with a focus on business and intellectual property valuation. Known as a collaborative adviser, Dave has served thousands of client companies of all sizes and industries.  Dave is the author of two #1 best-selling books about the impact of human capital (PEOPLE!) on the valuation of a business enterprise called The NEW ROI: Return On Individuals & The NEW ROI: Going Behind The Numbers.  He's on a mission to change the conversation about how the accounting world recognizes the value of people's contributions to a business enterprise, and to quantify what every CEO on the planet claims: “Our people are this company's most valuable asset.”

John Rossman is the author of four books on leadership and business innovation including the best seller The Amazon Way and Big Bet Leadership. He is an early Amazon executive who played a key role in launching the Amazon marketplace business in 2002. Today he is a leading keynote speaker on leadership for innovation and transformation. John is an operator and builder whose love is diving into business problems and customer needs designing innovative solutions and business models and creating durable enterprise value. He has served as the senior technology advisor at the Gates Foundation and senior innovation advisor at T-Mobile.His new book, Big Bet Leadership: Your Transformation Playbook for Winning in the Hyper-Digital Era, is an actionable playbook for senior leaders to succeed at complex transformations.John is the founder of Rossman Partners, a strategy & leadership solutions firm.

John Rossman is the author of four books on leadership and business innovation including the bestseller The Amazon Way and Big Bet Leadership. He is an early Amazon executive who played a key role in launching the Amazon marketplace business in 2002. - Thanks to my Sponsors : If you or know some body you know is struggling with anxiety and want to know how to be 100% anxiety free, in 6 weeks, without therapy or drugs, fully guaranteed    https://www.danielpackard.com/     Upgrade Your Brain Unleash & Use Your Uniqueness   https://braingym.fitness/   ----- Speaking Podcast Social Media / Coaching My Other Podcasts ⁠https://bio.link/podcaster⁠   ============ About my Guest: John Rossman is the author of four books on leadership and business innovation including the bestseller The Amazon Way and Big Bet Leadership. He is an early Amazon executive who played a key role in launching the Amazon marketplace business in 2002. Today he is a leading keynote speaker on leadership for innovation and transformation. John is an operator and builder whose love is diving into business problems and customer needs designing innovative solutions and business models and creating durable enterprise value. He has served as the senior technology advisor at the Gates Foundation and senior innovation advisor at T-Mobile. His new book, Big Bet Leadership: Your Transformation Playbook for Winning in the Hyper-Digital Era, is an actionable playbook for senior leaders to succeed at complex transformations. John is the founder of Rossman Partners, a strategy & leadership solutions firm. What we Discussed:   - Who is John Rossman (start) - Why hes got the Experience to Write Big Bet Leadership ( 1 mins) - How 2 top Executives worked together on a book ( 4 mins) - Who they got to be the Voice actor for the Audio ( 6 mins) - How T-Mobile Changed the Industry (6:30 mins) - 70-90% of Big Bets Fail ( 10 mins) - Why You Should a Direct Responsible Individual ( 12 mins to 15:05mins) - Negative Vs Positive language for Projects ( 15 mins) - Ensureing that you watch the Budgets (18 mins to 21 mins) - Mistakes Big Companies Make ( 22 mins) - When Big Projects Fail and When to throw in the towel (24:40 mins) - Show the Owner of a Large Corporation be friends with his Top teams (28 mins to 30:15 mins) - Should you Keep the Team when you do a buyout (30 mins to 32:50) - His Company Rossman Partners (33 mins) ===============   How to Contact John Rossman : https://rossmanpartners.com/ https://rossmanpartners.com/big-bet-leadership/   ------------------------- Donations  ⁠⁠https://www.podpage.com/speaking-podcast/support/⁠⁠   Speaking Podcast Social Media / Coaching My Other Podcasts ⁠https://bio.link/podcaster

John Rossman, entrepreneur and author, joins Dave Molenda this week to talk about transforming your business challenges into successes. John is the author of many books, including his latest, “Big Bet Leadership” where he encourages calculated risk-taking and highlights three habits of a legend. John has worked with Amazon, The Gates Foundation and T-Mobile, to name a few, and he shares his experiences and lessons learned with us during this powerful episode.

So much of business seems to revolve around tackling complexity. But what most leaders don't realize is that decomplexifying business isn't about attaining simplicity. It's about achieving clarity. Once you get to a critical point of clarity about your goals and the path that will take you there, everything falls into place naturally. Transformational change leadership expert John Rossman joins Penny Zenker today on Take Back Time to discuss why leading transformational change doesn't have to be as complex as we imagine it to be. Join in and learn how you can make big bets on your business and take it to the next level!

Today, I'm joined by John Rossman, and we're talking about Big Bet Leadership. John is the founder of Rossman Partners, a strategy & leadership solutions firm. He is the author of four books on leadership and business innovation, including the bestseller The Amazon Way and Big Bet Leadership. He was an early Amazon executive who played a key role in launching the Amazon marketplace business in 2002. Today, he is a leading keynote speaker on leadership for innovation and transformation. John is an operator and builder whose love is diving into business problems and customer needs, designing innovative solutions and business models, and creating durable enterprise value. His latest book, Big Bet Leadership: Your Transformation Playbook for Winning in the Hyper-Digital Era, is an actionable playbook for senior leaders to succeed at complex transformations. I'm excited to have him on the show to learn more about leadership's role in leading transformations. Show resources: Big Bet Leadership Book BigBetLeadership.com johnrossman.com Sponsors: Salty Sailor Coffee Company Leader Connect The Qualified Leadership Series Liberty Strength  ____ Get all of Jon Rennie's bestselling leadership books for 15% off the regular price today! HERE Learn more about your ad choices. Visit megaphone.fm/adchoices

This week on The Modern Customer Podcast, John Rossman, author of 'The Amazon Way' and his newest book 'Big Bet Leadership' joins us. He shares leadership strategies for navigating extreme change and digital transformation, focusing on topics like AI, cost reduction, and rethinking operating models for customer-centricity.  Rossman shares insights from top leaders like Jeff Bezos and John Legere, emphasizing the importance of creating clarity, maintaining velocity, and taking big, transformational bets for business success. Blake Morgan is a customer experience futurist, keynote speaker, and author of three books on customer experience. Her new book is called The 8 Laws of Customer-Focused Leadership: The New Rules for Building A Business Around Today's Customer.

“Amazon really did solve a lot of problems for my family, so I'm a big believer it can solve problems for a lot of other families too.” – Lesley HensellToday's featured author is a mompreneur, wife, eCommerce expert, tough stuff handler, and co-founder of Riverbend Consulting, Lesley Hensell. Lesley and I had a fun on a bun chat about her book, “The Amazon Incubator: Grow Your Business or Hatch a New One”, her journey from selling on Amazon to establishing a consulting firm, and more!!Key Things You'll Learn:What inspired Lesley to become an entrepreneurWhat is Amazon Jail and how Lesley helps entrepreneurs get out of itSome of the challenges sellers face in the e-commerce landscapeHow her book came to be and the content creation process for finishing itLesley's Site: https://riverbendconsulting.com/Lesley's Book: https://a.co/d/0fY7OL2TThe opening track is titled "Heatsource" by the magnanimous chill-hop master, Marcus D (@marcusd). Be sure to visit his site and support his craft. https://marcusd.net/Please support today's podcast to keep this content coming! CashApp: $DomBrightmonDonate on PayPal: @DBrightmonBuy Me a Coffee: https://www.buymeacoffee.com/dombrightmonGet Going North T-Shirts, Stickers, and More: https://www.teepublic.com/stores/dom-brightmonThe Going North Advancement Compass: https://a.co/d/bA9awotYou Might Also Like…Ep. 509 - "Exit Rich" With Michelle Seiler Tucker (@MSeilerTucker): https://www.goingnorthpodcast.com/ep-509-exit-rich-with-michelle-seiler-tucker-mseilertucker/Ep. 806 – Big Bet Leadership with John Rossman (@johnerossman): https://www.goingnorthpodcast.com/ep-806-big-bet-leadership-with-john-rossman-johnerossman/#Bonus Host2Host Ep.– “Success Happens When You Learn & Act” with Shaahin Cheyene (@shaahincheyene): https://www.goingnorthpodcast.com/bonus-host2host-ep-success-happens-when-you-learn-act-with-shaahin-cheyene-shaahincheyene/Ep. 614 – “Serve No Master” with Jonathan Green (@ServeNoJonathan): https://www.goingnorthpodcast.com/ep-614-serve-no-master-with-jonathan-green-servenojonathan/Ep. 601 – “Cash Flow Mojo” with Vickie Helm (@Vickie999): https://www.goingnorthpodcast.com/ep-601-cash-flow-mojo-with-vickie-helm-vickie999/#Host2Host Bonus Ep. - “Innuendo City” with Michelle Nedelec (@michellenedelec): https://www.goingnorthpodcast.com/host2host-bonus-ep-innuendo-city-with-michelle-nedelec-michellenedelec/Ep. 400 – “How to Become a Multimillionaire, but Not Act Like It” with Tom Antion (@TomAntion): https://www.goingnorthpodcast.com/ep-400-how-to-become-a/Ep. 493 – “The Three R's of Business Growth” with Edwin Dearborn (@edwindearborn): https://www.goingnorthpodcast.com/ep-493-the-three-rs-of-business-growth-with-edwin-dearborn-edwindearborn/Ep. 373.5 – “Business Secrets for Walking on Water” with Frank Zaccari (@FZaccari): https://www.goingnorthpodcast.com/ep-3735-business-secrets-for-walking-on-water-with-frank-zaccari-fzaccari/Ep. 488.5 – “Create, Innovate & Dominate” with Tracy Hazzard (@hazzdesign): https://www.goingnorthpodcast.com/ep-4885-create-innovate-dominate-with-tracy-hazzard-hazzdesign/277 – “Entrepreneurs Rocket Fuel” with Kimberly Hobscheid (@EntrepreneursR4): https://www.goingnorthpodcast.com/277-entrepreneurs-rocket-fuel-with-kimberly-hobscheid-entrepreneursr4/Ep. 479.5 – “How Entrepreneurs Can Be More Productive, Make Better Decisions, & Increase Their Bottom Lines” with Belinda Ellsworth (@stepintosuccess): https://www.goingnorthpodcast.com/ep-4795-how-entrepreneurs-can-be-more-productive-make-better-decisions-increase-their-bottom-lines-with-belinda-ellsworth-stepintosuccess/261.5 (Host 2 Host Special) – “The Outsourcing Playbook” with Kris Ward (@krisward): https://www.goingnorthpodcast.com/2615-host-2-host-special-the-outsourcing-playbook-with-kris-ward-krisward/

Don't miss Todd Ault's interview with John Rossman, a former Amazon executive and best-selling author, who helped launch the Amazon Marketplace. Rossman is an expert on AI disruption, innovation, and technology. He has written several books, including "The Amazon Way: Amazon's 14 Leadership Principles" and "Think Like Amazon: 50 1/2 Ideas to Become a Digital Leader." His latest book is called "Big Bet Leadership: Your Transformation Playbook for Winning in the Hyper-Digital Era." Tune in to hear John share nostalgic stories about the early days of Amazon and what it was like to work for Jeff Bezos during the scaling of Amazon's transition from a digital bookstore to the "everything store." Get insights from John Rossman on the challenges of artificial intelligence and his predictions for the new digital era.   "We tend to overestimate the short-term impact of a new technology and underestimate its long-term fundamental impact." - John Rossman

John was a guest in Episode 242 in January 2024. That episode: https://markgraban.com/mistake242  Welcome to a pecial bonus episode of "My Favorite Mistake" with your host, Mark Graban! In this episode, we're catching up with John Rossman, who has just released his latest book, "Big Bet Leadership: Your Playbook for Winning in the Hyper-Digital Era." John joined us previously in Episode 242, and today he's back to share insights from his new book. We discuss the critical lessons learned from industry giants like Jeff Bezos, John Legere, Elon Musk, and Satya Nadella. John breaks down the essential habits for successful transformations: creating clarity, maintaining velocity, and accelerating risk and value. Tune in to hear about: The foreboding prediction of the hyper-digital era. Key strategies for transforming organizations. Feedback from readers and insights into the book's reception. The unique "three futures memo" tool for better alignment. The importance of focusing on valuable problems and customer needs in the AI era. The challenges of upfront decision-making processes and governance. John also shares a candid moment about the audiobook production and thoughts on potential additions for future editions. Don't miss out on this insightful conversation! Check out the book, "Big Bet Leadership," and enhance your playbook for thriving in the hyper-digital era.

"Know thyself and get thyself the hell out of the way." – Louise Mowbray Today's featured author is a conscious leadership advocate, keynote speaker, decorated executive coach, lecturer, Natural Foresight® Practitioner (TFSX), and behavioral science practitioner, Louise Mowbray. Louise and I had a fun on a bun chat about her book, “Relevant: Future-Focused Leadership”, the critical role self-awareness plays in your development, what she had to unlearn to gain more growth, and more!!Key Things You'll Learn:Her journey from working in London to founding her own executive search firm in South AfricaWhy is self-awareness the foundation of all personal growth and developmentWhat lesson Louise learned from one of her coaching clients that improved her game as a coachWhat to do to regain your footing as an entrepreneur after hitting rockbottomThe concept of kind-sight and the importance of being kind to oneself and learning from past experiencesLouise's Site: https://mowbraybydesign.com/Louise's Book: https://a.co/d/fm1E2N3The opening track is titled "Heatsource" by the magnanimous chill-hop master, Marcus D (@marcusd). Be sure to visit his site and support his craft. https://marcusd.net/Please support today's podcast to keep this content coming! CashApp: $DomBrightmonDonate on PayPal: @DBrightmonBuy Me a Coffee: https://www.buymeacoffee.com/dombrightmonGet Going North T-Shirts, Stickers, and More: https://www.teepublic.com/stores/dom-brightmonThe Going North Advancement Compass: https://a.co/d/bA9awotYou Might Also Like…Ep. 806 – Big Bet Leadership with John Rossman (@johnerossman): https://www.goingnorthpodcast.com/ep-806-big-bet-leadership-with-john-rossman-johnerossman/Ep. 726 – “Unleash Your Uniqueness” with Catherine Llewellyn (@CatherineLlew10): https://www.goingnorthpodcast.com/ep-726-unleash-your-uniqueness-with-catherine-llewellyn-catherinellew10/Ep. 396 – “First Lead Yourself” with Stacey Ashley (@AshleyCoaching): https://www.goingnorthpodcast.com/ep-396-first-lead-yourself-with/Ep. 836 – The 6% Club with Dr. Michelle Rozen (@DrMichelleRozen): https://www.goingnorthpodcast.com/ep-836-the-6-club-with-dr-michelle-rozen-drmichellerozen/Ep. 848 – How To Be So Good They Won't Forget You with Emily Jaenson: https://www.goingnorthpodcast.com/ep-848-how-to-be-so-good-they-wont-forget-you-with-emily-jaenson/Ep. 650 – “How to Become #Unstoppable” with Victoria Pelletier (@PelletierV29): https://www.goingnorthpodcast.com/ep-650-how-to-become-unstoppable-with-victoria-pelletier-pelletierv29/Ep. 735 – “Take Back Your Weekends” with Allison Graham (@AllisonDGraham): https://www.goingnorthpodcast.com/ep-735-take-back-your-weekends-with-allison-graham-allisondgraham/#FourFoldFormula Ep. – “The Last Few Decades of My Life” with Sylvie Plante: https://www.goingnorthpodcast.com/fourfoldformula-ep-the-last-few-decades-of-my-life-with-sylvie-plante/Ep. 824 – From the Dojo to the Ballroom with Charlotte Friborg (@CFriborgInt): https://www.goingnorthpodcast.com/ep-824-from-the-dojo-to-the-ballroom-with-charlotte-friborg-cfriborgint/119 - "A Passion for High Performance & Professional Development" with Dr. Elizabeth Carter (@eacaappeal): https://www.goingnorthpodcast.com/119-a-passion-for-high-performance-professional-development-with-dr-elizabeth-carter-eacaappeal/Ep. 424 – “Thoughtfully Fit” with Darcy Luoma (@DarcyLuoma): https://www.goingnorthpodcast.com/ep-424-thoughtfully-fit-with-darcy-luoma-darcyluoma/Ep. 623 - "The Day One Executive" With April Armstrong (@ahaconsult): https://www.goingnorthpodcast.com/ep-623-the-day-one-executive-with-april-armstrong-ahaconsult/Ep. 637 – “The Rough Guide to Awesome Leadership” with Elena Agaragimova (@elenaagaragi): https://www.goingnorthpodcast.com/ep-637-the-rough-guide-to-awesome-leadership-with-elena-agaragimova-elenaagaragi/Ep. 372 – “The Grit Factor” with Shannon Huffman Polson (@ABorderLife): https://shorturl.at/yoNu6

How can leaders approach digital transformation differently to increase their chances of success in the rapidly changing business landscape? In this episode of the Innovation Meets Leadership podcast, host Natalie Born interviews John Rossman, a former Amazon executive and the author of four books on leadership, innovation, and transformation. Rossman also discusses the role of the aging workforce and the need for companies to automate processes and empower their employees to focus on higher-value activities. John Rossman is the author of four books on leadership and business innovation including the best-seller The Amazon Way and Big Bet Leadership. He is an early Amazon executive who played a key role in launching the Amazon marketplace business in 2002. Today he is a leading keynote speaker on leadership for innovation and transformation. John is an operator and builder whose love is diving into business problems and customer needs designing innovative solutions and business models and creating durable enterprise value. He has served as the senior technology advisor at the Gates Foundation and senior innovation advisor at T-Mobile. His new book, Big Bet Leadership: Your Transformation Playbook for Winning in the Hyper-Digital Era, is an actionable playbook for senior leaders to succeed at complex transformations. 00:00:00 - 00:04:59 - From Amazon to Guiding Digital Transformation - John Rossman's background as an early leader at Amazon and his transition to helping companies with digital transformation - The three mega forces shaping the hyper-digital era: technology, aging workforce, and economic growth through productivity and innovation 00:05:00 - 00:10:59 - Transforming Mindsets and Approaches - The importance of senior leadership's commitment to change and making adjustments to their approach - The three habits of successful leaders in major transformations: creating clarity, maintaining velocity, and accelerating risk and value 00:11:00 - 00:17:59 - The Power of Writing and Debating Memos - The benefits of using memos instead of PowerPoint presentations for complex situations - How the Amazon way of writing and debating memos leads to better decision-making and understanding - The importance of completeness of thought and simplicity of wording in creating clear messaging 00:18:00 - 00:22:59 - Key Adjustments for Successful Digital Transformation - Creating a common definition of the problem and the hypothesized solution - Embracing the journey of experimentation and learning in strategic wandering 00:23:00 - 00:27:00 - Embracing Ambition and Aiming High - The impact of the aging workforce on digital transformation and the need for automation and empowering employees - The importance of approaching problems holistically, not just applying technology Key Quotes: "It truly is. I think the difference is about getting senior leadership to make a few adjustments. Not on everything they do, but on how they run these major transformations." - John Rossman "The greater danger for most of us lies not in setting our aim too high and falling short, but in setting our aim too low and achieving our mark." - Michelangelo, as quoted by John Rossman Connect with John: Website: https://johnrossman.com/ LEAVE A REVIEW + help someone empower their businesses through collaboration, innovation, and transformation by sharing this episode or clicking here to listen to our previous episodes. Check Natalie's new book, SET IT ON FIRE: The Art of Innovation, available now at setitonfire.co These are proven solutions to advance your leadership and innovation process. Check out our website innovationmeetsleadership.com, or connect with me on Linkedin, Facebook, Instagram, Twitter, and Youtube. Don't forget to subscribe and leave a 5-star review. Let's go transform something! --- Send in a voice message: https://podcasters.spotify.com/pod/show/natalie-born/message Support this podcast: https://podcasters.spotify.com/pod/show/natalie-born/support

"If you don't define to yourself what your goals are, you're going to end up serving someone else's goals, and that happens to a lot of people." – Dr. Michelle Rozen Today's featured international bestselling author is a mom, wife, researcher, the most in-demand keynote speaker on change and growth in business and life, and America's #1 expert on the psychology of change, Dr. Michelle Rozen. Dr. Michelle and I had a fun on a bun chat about her new book, “The 6% Club: Unlock the Secret to Achieving Any Goal and Thriving in Business and Life”, the importance of not waiting for the right time to make changes, and more!!!Key Things You'll Learn:What inspired Dr. Michelle to write her book and why only a handful of people reach their goalsTwo goal-achieving secrets of the top 6%Why starting small and being specific with your goals can lead to big changesDr. Michelle's Site: https://www.drmichellerozen.com/Dr. Michele's Books: https://www.amazon.com/stores/author/B01LX5AVGB/allbooksThe opening track is titled "Heatsource" by the magnanimous chill-hop master, Marcus D (@marcusd). Be sure to visit his site and support his craft. https://marcusd.net/Please support today's podcast to keep this content coming! CashApp: $DomBrightmonDonate on PayPal: @DBrightmonBuy Me a Coffee: https://www.buymeacoffee.com/dombrightmonGet Going North T-Shirts, Stickers, and More: https://www.teepublic.com/stores/dom-brightmonThe Going North Advancement Compass: https://a.co/d/bA9awotYou Might Also Like…Ep. 735 – “Take Back Your Weekends” with Allison Graham (@AllisonDGraham): https://www.goingnorthpodcast.com/ep-735-take-back-your-weekends-with-allison-graham-allisondgraham/Ep. 424 – “Thoughtfully Fit” with Darcy Luoma (@DarcyLuoma): https://www.goingnorthpodcast.com/ep-424-thoughtfully-fit-with-darcy-luoma-darcyluoma/Ep. 306 – “Be The SPARK” with Simon T. Bailey (@SimonTBailey): https://www.goingnorthpodcast.com/ep-306-be-the-spark-with-simon-t-bailey-simontbailey/Ep. 785 – The Enjoyment Gap with Mandy Barbee Lanier (@mandyblanier): https://www.goingnorthpodcast.com/ep-785-the-enjoyment-gap-with-mandy-barbee-lanier-mandyblanier/Ep. 623 - "The Day One Executive" With April Armstrong (@ahaconsult): https://www.goingnorthpodcast.com/ep-623-the-day-one-executive-with-april-armstrong-ahaconsult/Ep. 426 – “Success Left a Clue” with Robert Raymond Riopel (@RobRox69): https://www.goingnorthpodcast.com/ep-426-success-left-a-clue-with-robert-raymond-riopel-robrox69/Ep. 786 – Claim Your Inner Warrior Badass with Kate McKay (@Katemckay18): https://www.goingnorthpodcast.com/ep-786-claim-your-inner-warrior-badass-with-kate-mckay-katemckay18/Ep. 322.5 (H2H Special) – “Burnout Proof” with Michael Levitt (@bfastleadership): https://www.goingnorthpodcast.com/ep-3225-h2h-special-burnout-proof-with-michael-levitt-bfastleadership/Ep. 806 – Big Bet Leadership with John Rossman (@johnerossman): https://www.goingnorthpodcast.com/ep-806-big-bet-leadership-with-john-rossman-johnerossman/Ep. 821 – How to Spark Your Curiosity & Live Bravely with Heather Vickery: https://www.goingnorthpodcast.com/ep-821-how-to-spark-your-curiosity-live-bravely-with-heather-vickery/Ep. 782 – Grab Life By the Dreams with Karin Freeland (@KarinFreeland): https://www.goingnorthpodcast.com/ep-782-grab-life-by-the-dreams-with-karin-freeland-karinfreeland/#Bonus Ep. – “Superbold” with Fred Joyal (@fredjoyal): https://www.goingnorthpodcast.com/bonus-ep-superbold-with-fred-joyal-fredjoyal/Ep. 751 – Do Something Hard & Be Happier with Joe De Sena (@realJoeDeSena): https://www.goingnorthpodcast.com/ep-751-do-something-hard-like-a-spartan-and-be-happier-with-joe-de-sena-realjoedesena/Ep. 610 – “Are You Open To…” with Merit Kahn, CSP (@MeritKahn): https://www.goingnorthpodcast.com/ep-610-are-you-open-to-with-merit-kahn-csp-meritkahn/

“Once I started making six figures working from home, I said, 'Hey, there's no turning back. I'm never going back into an office.” - Naresh VissaToday's featured bestselling author is a father, husband, curious workaholic, serial entrepreneur, and founder and CEO of Krish Media & Marketing, Naresh Vissa. Naresh and I had a fun on a bun chat about his books, how to stay productive when working from home, why he plans to run for president every four years, and more!!Key Things You'll Learn:Why it's okay to entrepreneurship a chanceWhat to keep in mind about your pricing strategy as an entrepreneurWhat copywriting is and how to do it well in your marketingNaresh's Site: https://www.krishmediamarketing.com/Naresh's Books: https://www.amazon.com/stores/author/B00G5IU3C6/allbooksThe opening track is titled "Kareru R Daichi Q-MIX" by Rukunetsu AKA Project R (@Rukunetsu). Use the following link to hear the full track and support his craft. https://on.soundcloud.com/62w8XPlease support today's podcast to keep this content coming! CashApp: $DomBrightmonDonate on PayPal: @DBrightmonBuy Me a Coffee: https://www.buymeacoffee.com/dombrightmonGet Going North T-Shirts, Stickers, and More: https://www.teepublic.com/stores/dom-brightmonThe Going North Advancement Compass: https://a.co/d/bA9awotYou Might Also Like…#GNPYear1 Bonus Episode 2 - "Building An Economic Legacy" with Antonio T. Smith Jr. (@TheATSJr): https://www.goingnorthpodcast.com/gnpyear1-bonus-episode-2-building-an-economic-legacy-with-antonio-t-smith-jr-theatsjr/Ep. 331 – “The New MBA” with David Schloss (@Schlossy): https://www.goingnorthpodcast.com/ep-331-the-new-mba-with-david-schloss-schlossy/98 - "It Takes 10 Years to Be an Overnight Success" with Pamela Hilliard Owens (@YB2C_System): https://www.goingnorthpodcast.com/98-it-takes-10-years-to-be-an-overnight-success-with-pamela-hilliard-owens-yb2c_system/Ep. 830 – How to Craft Spellbinding Stories for Your Brand with Park Howell (@ParkHowell): https://www.goingnorthpodcast.com/ep-830-how-to-craft-spellbinding-stories-for-your-brand-with-park-howell-parkhowell/Ep. 806 – Big Bet Leadership with John Rossman (@johnerossman): https://www.goingnorthpodcast.com/ep-806-big-bet-leadership-with-john-rossman-johnerossman/288.5 (Host 2 Host Bonus) – “Choose the Right Mountain; Climb Faster!” with David Wood (@_playforreal): https://www.goingnorthpodcast.com/DavidWood2/#Bonus Ep. - “How to Unplug, Unwind and Think Clearly in the Digital Age” with Daniel Sih: https://www.goingnorthpodcast.com/bonus-ep-how-to-unplug-unwind-and-think-clearly-in-the-digital-age-with-daniel-sih/Ep. 493 – “The Three R's of Business Growth” with Edwin Dearborn (@edwindearborn): https://www.goingnorthpodcast.com/ep-493-the-three-rs-of-business-growth-with-edwin-dearborn-edwindearborn/Ep. 413 – “Losing $30K & Reinventing Yourself” with Vladimir Adonis (@vladimiradonis3): https://www.goingnorthpodcast.com/ep-413-losing-30k-reinventing-yourself-with-vladimir-adonis-vladimiradonis3/Ep. 387 – “How to Demolish Imposter Syndrome & Create an Online Course” with Mark Kumar (@mark2kumar): https://www.goingnorthpodcast.com/ep-387-how-to/Ep. 400 – “How to Become a Multimillionaire, but Not Act Like It” with Tom Antion (@TomAntion): https://www.goingnorthpodcast.com/ep-400-how-to-become-a/281 – “No More Average” with Andy Audate (@andyaudate): https://www.goingnorthpodcast.com/281-no-more-average-with-andy-audate-andyaudate/Ep. 474 – “How Social Media Impacts The Way We Think, Feel and Behave” with Tyler Hendon (@tylerhendon7): https://www.goingnorthpodcast.com/ep-474-how-social-media-impacts-the-way-we-think-feel-and-behave-with-tyler-hendon-tylerhendon7/

“If you can start, you're ahead of 90% of authors who have an idea and never do a d*mn thing with it. Just start.” - Henna PryorToday's featured award-winning bestselling author is a mom, wife, executive coach, virtual presenter, team facilitator, dynamic Workplace Performance Expert, and 2x TEDx and global keynote speaker, Henna Pryor. Henna and I had a chat about her book, “Good Awkward: How to Embrace the Embarrassing and Celebrate the Cringe to Become the Bravest You”, using awkwardness as data, overcoming roadblocks in writing her book, and more!!! Key Things You'll Learn:What awkwardness really is and how it can be a powerful catalyst for self-discoveryHow awkward moments can be a gateway to personal growthWhat helped Henna navigate the detours on her path to authorshipThe importance of giving your goals the space to flourish Henna's Site: https://pryoritygroup.com/Henna's Book: https://a.co/d/4cSjJ6iHenna's TED Talk: https://www.ted.com/talks/henna_pryor_why_awkwardness_is_your_secret_weapon_for_risk_taking_at_work?utm_campaign=tedspread&utm_medium=referral&utm_source=tedcomshare The opening track is titled "Kareru R Daichi Q-MIX" by Rukunetsu AKA Project R (@Rukunetsu). Use the following link to hear the full track and support his craft. https://on.soundcloud.com/62w8XPlease support today's podcast to keep this content coming! CashApp: $DomBrightmonDonate on PayPal: @DBrightmonBuy Me a Coffee: https://www.buymeacoffee.com/dombrightmonGet Going North T-Shirts, Stickers, and More: https://www.teepublic.com/stores/dom-brightmon You Might Also Like… #WintheWellnessWAR Bonus Ep. – “Own Your Awkward” with Andy Vargo (@awkwardcareer): https://www.goingnorthpodcast.com/winthewellnesswar-bonus-ep-own-your-awkward-with-andy-vargo-awkwardcareer/ Ep. 721 – “Rediscovering Permission to Play as an Adult” with Mike Montague (@PlayfulHumans): https://www.goingnorthpodcast.com/ep-721-rediscovering-permission-to-play-as-an-adult-with-mike-montague-playfulhumans/ Ep. 452 – “Writing a Penetrating Tell-All Memoir” with Karin Freeland (@KarinFreeland): https://www.goingnorthpodcast.com/ep-452-writing-a-tell-all-penetrating-memoir-with-karin-freeland-karinfreeland/ Ep. 806 – Big Bet Leadership with John Rossman (@johnerossman): https://www.goingnorthpodcast.com/ep-806-big-bet-leadership-with-john-rossman-johnerossman/ Ep. 761 – Be Your Own Cheerleader with Neelu Kaur (@NeeluKaur01): https://www.goingnorthpodcast.com/ep-761-be-your-own-cheerleader-with-neelu-kaur-neelukaur01/ Ep. 403 – “My Pursuit of Beauty” with Vince Spinnato (@vincespinnato): https://www.goingnorthpodcast.com/ep-403-my-pursuit-of-beauty/ Ep. 786 – Claim Your Inner Warrior Badass with Kate McKay (@Katemckay18): https://www.goingnorthpodcast.com/ep-786-claim-your-inner-warrior-badass-with-kate-mckay-katemckay18/ Ep. 725 – “Closing the Confidence Gap” with Kelli Rae Thompson (@_KelliRThompson): https://www.goingnorthpodcast.com/ep-725-closing-the-confidence-gap-with-kelli-rae-thompson-_kellirthompson/ Ep. 695 – “Becoming Flawesome” with Kristina Mand-Lakhiani (@KristinaMandLak): https://www.goingnorthpodcast.com/ep-695-becoming-flawesome-with-kristina-mand-lakhiani-kristinamandlak/ 279.5 (Host 2 Host Special) – “The Game Of Self Domination” with Natsune Oki (@lifeupeducation): https://www.goingnorthpodcast.com/2795-host-2-host-special-the-game-of-self-domination-with-natsune-oki-lifeupeducation/ Ep. 798 – Mixing Business with Pleasure to Publish Pleasurable Reads with Liv Arnold (@liv_au): https://www.goingnorthpodcast.com/ep-798-mixing-business-with-pleasure-to-publish-pleasurable-reads-with-liv-arnold-liv_au/ Ep. 796 – The Tao of Self-Confidence with Sheena Yap Chan (@sheenayapchan): https://www.goingnorthpodcast.com/ep-796-the-tao-of-self-confidence-with-sheena-yap-chan-sheenayapchan/

Many people struggle to identify their career path early on. At what point did you realize your true passions?In this episode of the Make Your Mark podcast, Kay welcomes John Rossman, a distinguished leadership and digital transformation expert, three-time author, and former Amazon executive pivotal to the launch of the Amazon marketplace in 2002. John shares his unexpected journey from studying engineering to his transformative experiences at Amazon and beyond. He delves into his passion for problem-solving and efficiency, recounting his pivotal role in scaling the marketplace business. John's diverse career path, including client collaborations and impactful writing, embodies his mission to enhance experiences, foster better cultures, and achieve superior business outcomes.What to expect in this episode:(00:00) - Introduction.(01:30) - Passion for Problem-Solving.(05:52) - Evolution of Leadership Skills.(09:40) - Technological Innovations.(11:55) - Amazon's Challenges in the Beginning.(13:51) - Building Trust Through Commitments.(16:15) - Understanding inputs and outputs.(17:45) - Strategic Approach to Technology Integration.(21:45) - Upcoming Book, "Big Bet Leadership”(22:20) - Connect with John.About John RossmanJohn Rossman, a distinguished Business Advisor and Leadership Keynote Speaker, stands out as a thought leader in digital and innovation strategies. Leveraging his former executive role at Amazon, where he played a key part in launching and scaling the Amazon Marketplace business, Rossman now advises companies and leaders on achieving greater agility and competitiveness. His insights, encapsulated in three influential books, including "The Amazon Way," and his role as a sought-after Amazon.com analyst featured by the New York Times and CNBC, underscore his impact on the digital landscape.Connect with John RossmanWebsite: https://rossmanpartners.com/LinkedIn: https://www.linkedin.com/in/john-rossman/Twitter: @johnerossmanBlog: The-Amazon-Way.comConnect with Kay Suthar!Website: https://makeyourmarkagency.com/Linkedin: https://www.linkedin.com/in/kay-suthar-make-your-mark/Go ahead and check out my podcast https://www.makeyourmarkpodcast.com/For more info, please feel free to email me at kay@makeyourmarkagency.comFREE Gifts from Kay Suthar the Host:- 3 Ultimate Secrets to Getting Booked on Podcasts: https://getbookedonpodcast.com/- 5 Simple Steps To Launch Your Podcast in 14 Days: https://14daystolaunch.com/

On this episode of Christopher Lochhead: Follow Your Different, we are joined by our friend and multi-time guest, John Rossman. John Rossman is a Master of Innovation and former Amazon Executive who brings to the table his insights from his new book, Big Bet Leadership: Your playbook for winning in the hyper digital era. His experiences with industry giants illuminate the path for making bold, transformative decisions. This conversation is a deep dive into the courage and strategy required to lead in uncertain times, focusing on big bets that redefine industries, in an era where navigating technological change is crucial. You're listening to Christopher Lochhead: Follow Your Different. We are the real dialogue podcast for people with a different mind. So get your mind in a different place, and hey ho, let's go. John Rossman on Category Design and Big Bet Leadership Christopher and John discuss the impact of category transformation and AI on businesses. John expresses gratitude for Christopher's influential work on category design, which has shaped his thinking and client engagements positively. They then delve into the challenges faced by companies in making big bets and succeeding in transformations, particularly in the context of AI and digital eras. Both acknowledge the historical struggle of major corporations to adapt and innovate compared to startups. John emphasizes the need for senior leaders to rethink traditional approaches and embrace new strategies to navigate the hyper-digital era successfully and achieve substantial productivity gains. John Rossman on Bold Moves vs Incremental Improvements Christopher and John explore the necessity of both incremental improvements and bold moves in corporate leadership. They stress the importance of executives balancing ongoing operations with strategic innovation, emphasizing the need for a portfolio of big bets alongside incremental changes. Drawing on insights from successful leaders like Satya Nadella, Jeff Bezos, and Elon Musk, they highlight the challenges of leading transformations in established companies. They propose a framework centered on creating clarity, maintaining velocity, and accelerating risk and value to guide organizations towards systematic transformation. Customer Obsession and Customer-Driven Innovation Christopher and John then talk about the importance of customer obsession and strategic thinking in driving successful business transformations. They critique competitor-focused strategies and highlight the significance of understanding customer problems deeply. Drawing from Amazon's approach, they emphasize the need for a portfolio of hypotheses and ideas, continuously testing and iterating before scaling. Both caution against premature scaling and advocate for a patient approach that prioritizes operational readiness and sustainability. They stress that a combination of tactics, including customer obsession, agile methodologies, and strategic experimentation, is essential for systematic innovation and transformation. To hear more from John Rossman and how to make Big Bets for your company, download and listen to this episode. Bio John Rossman Digital and Innovation Advisor Mr. Rossman is an expert at digital business models, operations and organizing programs. He has led engagements on developing innovation processes, Internet of Things strategies, marketplace and API driven platform business models. He is a sought-after speaker on creating a culture of operational excellence and innovation. Mr. Rossman has worked with clients across various industries, including retail, insurance, education, healthcare, consumer products, industrial products and transportation. Mr. Rossman's notable assignments include The Bill and Melinda Gates Foundation, Microsoft, Nordstrom and several of the world's leading retail and insurance organizations. Prior to Rossman Partners, John was a Managing Director at Alvarez and Marsal,

There's a distinct sense that we are at the precipice of another era-defining change in commerce, business, and even societies. A moment where leaders will be called to envision and enable the big transformations necessary to survive and thrive through these changes. In business, we call that making Big Bets, and getting good at them is more critical than ever. That's why John Rossman, author of The Amazon Way and Think Like Amazon, has co-authored with Kevin McAffrey, former strategy head at TMobile a new business playbook called Big Bet Leadership: Your Transformation Playbook in the Hyper-Digital Era. John joined the podcast to introduce his clear, concise, and actionable treatise for driving the change your organization needs for the next era.

This week on the GeekWire Podcast, our guests are John Rossman and Kevin McCaffrey, authors of the new book, "Big Bet Leadership." It's a playbook for business leaders to systematically make bets in a way that reduces risk and increases long-term flexibility. The book draws lessons from the likes of Microsoft, Amazon, T-Mobile and SpaceX, while also leaning heavily on the first-hand experience of the authors overseeing and implementing big bets.  With GeekWire co-founder Todd Bishop; Audio editing by Curt Milton.See omnystudio.com/listener for privacy information.

"Contemplative thought is the key to solving really hard problems, and you cannot rush that." – John RossmanToday's international bestselling author is keynote speaker, leadership development coach, business transformation advisor, a former Amazon leader, and Managing Partner at Rossman Partners, John Rossman. John and I had a fun on a bun chat about his book, “Big Bet Leadership: Your Transformation Playbook for Winning in the Hyper-Digital Era”, why everyone needs unproductive productive time, his experience at Amazon, and tons more!! Key Things You'll Learn:The concept of writing a future press releaseThe 3 critical habits for big bet successWhy organizations have trouble maintaining velocityWhy books play an essential role in improving your thinking and accelerating your development John's Site: https://johnrossman.com/John's Books: https://www.amazon.com/stores/author/B015X2OGGS/allbooks The opening track is titled "Kareru R Daichi Q-MIX" by Rukunetsu AKA Project R (@Rukunetsu). Use the following link to hear the full track and support his craft. https://on.soundcloud.com/62w8XPlease support today's podcast to keep this content coming! CashApp: $DomBrightmonDonate on PayPal: @DBrightmonBuy Me a Coffee: https://www.buymeacoffee.com/dombrightmonGet Going North T-Shirts, Stickers, and More: https://www.teepublic.com/stores/dom-brightmon You Might Also Like… 47 - "Black Belt Wealth" with Damion Lupo (@damionlupo): https://www.goingnorthpodcast.com/47-black-belt-wealth-with-damion-lupo-damionlupo/ Ep. 327 – “The Go-Giver Way of Elite Performance” with Bob Burg (@BobBurg): https://www.goingnorthpodcast.com/ep-327-the-go-giver-way-of-elite-performance-with-bob-burg-bobburg/ Ep. 509 - "Exit Rich" With Michelle Seiler Tucker (@MSeilerTucker): https://www.goingnorthpodcast.com/ep-509-exit-rich-with-michelle-seiler-tucker-mseilertucker/ Ep. 493 – “The Three R's of Business Growth” with Edwin Dearborn (@edwindearborn): https://www.goingnorthpodcast.com/ep-493-the-three-rs-of-business-growth-with-edwin-dearborn-edwindearborn/ 261.5 (Host 2 Host Special) – “The Outsourcing Playbook” with Kris Ward (@krisward): https://www.goingnorthpodcast.com/2615-host-2-host-special-the-outsourcing-playbook-with-kris-ward-krisward/ 179 - "Indistractable" with Nir Eyal (@nireyal): https://www.goingnorthpodcast.com/179-indistractable-with-nir-eyal-nireyal/ Ep. 322.5 (H2H Special) – “Burnout Proof” with Michael Levitt (@bfastleadership): https://www.goingnorthpodcast.com/ep-3225-h2h-special-burnout-proof-with-michael-levitt-bfastleadership/ Ep. 438 – “Acoustic Leadership” with Rick Lozano, CSP (@rick_lozano): https://www.goingnorthpodcast.com/ep-438-acoustic-leadership-with-rick-lozano-csp-rick_lozano/ 270 – "Forever Employable" with Jeff Gothelf (@jboogie): https://www.goingnorthpodcast.com/270-forever-employable-with-jeff-gothelf-jboogie/ Ep. 373.5 – “Business Secrets for Walking on Water” with Frank Zaccari (@FZaccari): https://www.goingnorthpodcast.com/ep-3735-business-secrets-for-walking-on-water-with-frank-zaccari-fzaccari/ Ep. 356 – “The Relentless Pursuit of Greatness” with Thomas R. Williams (@MrTRWilliams): https://www.goingnorthpodcast.com/ep-356-the-relentless-pursuit-of-greatness-with-thomas-r-williams-mrtrwilliams/ Ep. 348 – “Bring Inner Greatness Out” with Dr. Mansur Hasib, CISSP, PMP, CPHIMS (@mhasib): https://www.goingnorthpodcast.com/ep-348-bring-inner-greatness-out-with-dr-mansur-hasib-cissp-pmp-cphims-mhasib/ Ep. 336.5 (H2H Special) – “Own Your Career Own Your Life” with Andy Storch (@AndyStorch): https://www.goingnorthpodcast.com/ep-3365-h2h-special-own-your-career-own-your-life-with-andy-storch-andystorch/ Ep. 435 – “Breaking the Code” with Rusty Gailliard (@RustyGaillard): https://www.goingnorthpodcast.com/ep-435-breaking-the-code-with-rusty-gailliard-rustygaillard/

Ever wondered what it takes to shape the future of a tech giant? Join us in this episode as we dive into a fascinating conversation with John Rossman, the early Amazon executive who played a pivotal role in launching the Amazon marketplace in 2002. With four bestsellers, including "The Amazon Way," John is a leading keynote speaker on leadership for innovation and transformation.Founder of Rossman Partners, a strategy & leadership solutions firm, John's impact extends to roles as the senior technology advisor at the Gates Foundation and senior innovation advisor at T-Mobile. His latest book, "Big Bet Leadership: Your Transformation Playbook for Winning in the Hyper-Digital Era," released on February 27, 2024, and is available for just 99 cents throughout March 2024.Join us as we unravel the secrets of Big Bet Leadership in the Hyper-Digital Era and explore John's journey in shaping the future of technology and business!Conquer Local is presented by Vendasta. We have proudly served 5.5+ million local businesses through 60,000+ channel partners, agencies, and enterprise-level organizations. Learn more about Vendasta, and we can help your organization or learn more about Vendasta's Affiliate Program and how our listeners (like yourself) make up to $10,000 off referrals.Are you an entrepreneur, salesperson, or marketer? Then, keep the learning going in the Conquer Local Academy.

As the pace of digital change accelerates, how should leaders guide their organizations to stay ahead of disruption? In this episode of Partnering Leadership, author John Rossman makes the case that betting big on transformation is essential, though risky. Drawing on his experience spearheading Amazon's bold expansions, Rossman argues that the coming era of "hyper-digital" will necessitate even bolder moves than we've seen. In the conversation, John Rossman lays out a playbook for leading change with the same fearless spirit of innovation embodied by pioneers like Bezos, Musk, and Jobs. His new book, Big Bet Leadership: Your Transformation Playbook for Winning in the Hyper-Digital Era, offers tools and frameworks to drive clarity, speed, and calculated risk-taking in your team. Listen as Rossman shares insider tips on writing focused memos, rapidly testing central assumptions, and clearly communicating to carry stakeholders through uncertainty.You'll learn tangible systems to define the problems worth attacking and to design minimal viable tests that reveal which bold solutions show the most significant promise. Rossman also prescribes remedies for the cultural obstacles that often sideline transformative thinking. Get actionable methods to investigate multiple futures, facilitate critical debate, and budget in stages rather than over-committing. In an exponential era where leaders must think big while mitigating existential risk, Rossman delivers the wisdom needed today to build resilient, adaptive organizations ready to lead the future.  In the episode, you will learn:- How to frame your boldest ideas as "Big Bets" to spark smarter experiments  - Ways to accelerate and test transformational initiatives before overcommitting- How Jeff Bezos's "Day 1" outlook drives fearless innovation- How writing memos instead of slide decks uncovers flaws and misalignments- Why Simon Sinek says leaders repeating messages drives progress  - How to balance dream-big thinking with de-risking core assumptions- How to run small tests that reveal which big bets deserve doubling down  Connect with John RossmanBig Bet Leadership: Your Transformation Playbook for Winning in the Hyper-Digital Era John Rossman Website John Rossman LinkedIn John Rossman Partnering Leadership episode on The Amazon Way Connect with Mahan Tavakoli: Mahan Tavakoli Website Mahan Tavakoli on LinkedIn Partnering Leadership Website

Transforming Your Business and Customer Experience  Shep Hyken interviews John Rossman, executive coach, advisor, and keynote speaker on leadership, innovation, and transformation. He talks about leading big bets and driving successful organizational transformations – which is especially important when leading a customer service or CX initiative.  This episode of Amazing Business Radio with Shep Hyken answers the following questions and more:    What is a “big bet” in business?  How does the future press release technique communicate the vision of a transformation to employees and stakeholders?  What is the chief repeating officer, and how do they contribute to improving customer experience?  What causes organizational transformations to fail?  What role does gaining true senior executive alignment play in the success of transformative initiatives?  Top Takeaways:    A big bet is any concept, approach, project, or strategy with a high potential for impacting our customers and business.    Effective leaders communicate their vision clearly. They use techniques including  writing memos, defining the desired outcome, and creating future press releases to make the vision concrete and understandable. This approach rallies everyone in the organization around a common goal and gives them a clear understanding of their roles in achieving it.    Smart communication methods can inspire and mobilize employees. Mission and vision statements should be clear, simple, and focused on the desired outcomes. By consistently repeating the organization's mission and vision, leaders create a unified and empowered workforce.    Obtaining genuine alignment among senior leaders is critical to the success of transformative initiatives. Ensuring that leaders truly understand the mission, outcomes, and implications of the transformation helps to overcome organizational silos and fosters collaboration.    Leading organizational transformations demands an understanding of potential resistance points. Acknowledging challenges and being empathetic towards potential pushback from teams can help in creating a smoother transition.     Plus, John shares transformation strategies that successful leaders and organizations implement from his new book, Big Bet Leadership. Tune in!  Quote:   "The best transformations you can undertake are those that impact your customers directly. It's all about understanding the problem and outcomes your customers are trying to achieve."  About:    John Rossman is the author of four books on leadership, business, and customer experience, including the bestseller The Amazon Way. His latest book, Big Bet Leadership: Your Transformation Playbook for Winning in the Hyper-Digital Era, is available today.  Shep Hyken is a customer service and experience expert, New York Times bestselling author, award-winning keynote speaker, and host of Amazing Business Radio.       Learn more about your ad choices. Visit megaphone.fm/adchoices

From Amazon Exec in the early, scrappy days to leadership and strategic consultant, John Rossman's insights are of tremendous value for anyone in a place of looking at, and impacting their organization. He notes that dissatisfied customers are a gift. This prompted a conversation about curiosity and the need to be open enough to ask for further feedback. Step into customer obsession and really explore who you're there to serve. Keys to success (among many) include: • Patience AND • Urgency about the things you can control and not worrying about the things you can't Be sure to check out John Rossman's books: The Amazon Way - 14 leadership principles and Big Bet, available on Kindle in February. Go to www.BigBetLeadership.com for a special giveaway! Other lessons from today's episode: • Be willing to have a hypothesis that could be proven wrong (this is the Big Bet Vector) • Innovation means looking at doing things differently and not being satisfied in doing well doing what we do well • Leadership must create a balance of creating high performing teams and empathy • Winning is about: º Do your customers love you and have loyalty, or will they move if a better price comes along? (Metrics: great NetPromoter score) º Is it a great place to be a team member? º Does your financial model justify the business? Find John Rossman on LinkedIn and at www.BigBetLeadership.com

In this episode, I was lucky enough to interview John Rossman, managing partner of Rossman Partners.John shares his journey from growing up in Portland, Oregon, to becoming an executive at Amazon and eventually starting his own business, Rossman Partners. John emphasizes the importance of simplicity and efficiency, highlighting how these principles, inspired by his time at Amazon, have shaped his approach to problem-solving.John's first client, a healthcare insurance startup, and he shares how the success of his books, particularly "The Amazon Way," opened doors for speaking engagements and advisory roles. John discusses his passion for helping clients solve complex problems in the digital era and how he applies Amazon's leadership principles to foster innovation.In addition, John introduces his upcoming book, "Big Bet Leadership," and offers a free Kindle book giveaway for listeners who register on the book's release date, February 27, 2024, at BigBetLeadership.com. Don't miss out on the playbook for success in this insightful episode of The First Customer podcast!Guest Info:Rossman Partnershttp://www.rossmanpartners.comJohn Rossman's LinkedInhttps://www.linkedin.com/in/john-rossman/Connect with Jay on LinkedInhttps://www.linkedin.com/in/jayaigner/The First Customer Youtube Channelhttps://www.youtube.com/@thefirstcustomerpodcastThe First Customer podcast websitehttps://www.firstcustomerpodcast.comFollow The First Customer on LinkedInhttp://www.linkedin.com/company/the-first-customer-podcast/

A leadership and digital transformation expert, John Rossman is the author of three books on leadership and business innovation including the best seller The Amazon Way. He is an early Amazon executive who played a key role in launching the Amazon marketplace business in 2002. Today he is a leading keynote speaker on leadership for innovation, transformation, and artificial intelligence and has given over 200 keynotes to worldwide audiences. John is an operator and builder whose love is diving into business problems and customer needs designing innovative solutions and business models, and creating durable enterprise value. He served as senior innovation advisor at T-Mobile and senior technology advisor to the Gates Foundation. John was a managing director at Alvarez and Marsal for twelve years leading several business turn-around situations, serving as interim CIO at a restructuring client, and leading the development of several large clients, including Walmart, Nordstrom, and Microsoft. John is the founder of Rossman Partners, a leadership development, coaching, and advisor solutions company. He is often joined by his Frenchie, Bossman. https://www.linkedin.com/in/john-rossman/

On this episode of the Scouting For Growth podcast, Sabine talks to John Rossman, a pioneering force in the digital era and the mastermind behind Amazon's Marketplace. His time at Amazon has deeply ingrained in him a unique set of leadership principles that he now shares with the world through his best-selling book, "The Amazon Way”. John's mission is to empower others to make their own 'big bets' and achieve lasting impact in their respective fields. His work is a treasure trove of insights for anyone looking to understand and navigate the complexities of the digital era. So, get ready for an engaging conversation as we dive deep into the world of 'big bets,' digital transformation, and leadership the Amazon way. KEY TAKEAWAYSI'm an engineer, a problem solver, and that's what I love to do with my businesses, my clients, with leaders. I was an early leader at Amazon (2002-5) where I led the launch of the Amazon Marketplace business. When I left there I started working with clients on strategy, problem-solving, digital capabilities and models. I've now written 4 books about how to insert Amazon thinking into your business to compete and win in the digital era. There are 16 leadership principles at Amazon that really make a difference: The first is Customer obsession – leaders start with the customer and work backwards, they work vigorously to earn and keep customer trust. If we're truly going to solve hard problems, innovate, be agile, test things out, we have to be able to push against and persecute ideas early.  BEST MOMENTS‘Sometimes the idea is just not quite the right idea, and so you learn, adjust, and move forward.'‘The Amazon Way translates Amazon's unique culture and management practices into insights and opportunities.'‘Amazon believes in internal competition. It's very Darwinian.'‘Simplifying processes, procedures, requirements, jobs, technology, projects, everything is super hard work and it's super critical if you want to scale. Delete, delete, delete is the mantra I impose with clients to take away the calcification of things that build up.' ABOUT THE GUESTJohn Rossman is a renowned thought leader and expert in digital strategy, known for an audacious decision-making style that he refers to as 'big bets.' His approach has been instrumental in shaping the careers of industry titans like Jeff Bezos and Satya Nadella. John's expertise stems from his time as an executive at Amazon, where he was instrumental in launching the marketplace business model. John is a prolific author. His book, "The Amazon Way," is a deep dive into leadership principles which drive Amazon's success. He is a sought-after consultant, helping businesses transform strategies to thrive in the digital age. He is a popular keynote speaker, sharing insights with audiences worldwide. John's mission is to empower others to make their own 'big bets' and achieve lasting impact in their fields. His upcoming book, "Big Bet Leadership," will be available for free on Kindle. John is a catalyst for change, inspiring others to make audacious decisions and come out winners in the hyper-digital era. LinkedINhttps://johnrossman.com/  ABOUT THE HOSTSabine is a corporate strategist turned entrepreneur. She is the CEO and Managing Partner of Alchemy Crew, a venture lab that accelerates the curation, validation, and commercialization of new tech business models. Sabine is renowned within the insurance sector for building some of the most renowned tech startup accelerators around the world working with over 30 corporate insurers and accelerating over 100 startup ventures. Sabine is the co-editor of the bestseller The INSURTECH Book, a top 50 Women in Tech, a FinTech and InsurTech Influencer, an investor & multi-award winner.  Twitter: SabineVdLLinkedIn: Sabine VanderLindenInstagram: sabinevdLofficialFacebook: SabineVdLOfficialTikTok: sabinevdlofficialEmail: podcast@sabinevdl.comWebsite: www.sabinevdl.comThis show was brought to you by Progressive Media