Simpleweb: Podcasts on network management

The Internet has experienced a tremendous success. Starting from an academic (and somewhat free) communication network, it has been expanded to commercial purposes and has led to congestion. The way customers are currently charged is based on a so-called flat-rate price: they pay a fixed subscription fee to an Internet Service Provider (ISP) and have an unlimited access to the network. This simple and attractive method is nonetheless unfair since it does not discriminate users. Introducing new pricing schemes seems a valuable option for allowing congestion control and service differentiation among users or applications. While congestion hardly occur in the backbone network, we still have to investigate ways to control it in access networks, the so-called last mile problem, with a special emphasis on wireless. The challenge is therefore to design a pricing scheme representing a good trade-off between economic efficiency and engineering simplicity and that both users and providers would accept. During this talk, we will review few models for pricing bandwidth usage. We will also briefly present other contexts where pricing seems an appropriate way to incentivize users to participe by rewarding them in situations where each new user introduces an added-value to the network capability, such as for example in ad-hoc networks or peer-to-peer networks. A current research direction we will emphasize comes from the observation that there is not only a relation between customers and providers, but also a competition among providers and heterogeneous technologies, and this aspect needs to be integrated in the models and proposals. A typical example is the competition for access points at a WiFi hotspot, or the choice between different access media (WiFi, WiMax, UMTS, etc.). Similarly, pricing is also now a requirement among competitive providers themselves, which need to exchange traffic to ensure end-to-end delivery. Those points are still in their infancy and we will introduce the challenges and some proposals. This talk is at the heart of cross-disciplinary and novel aspects of networks and system management, on the economics of infrastructure management. It involves networking techniques, quantitative network modeling and model evaluation methods, economy themes, game theory, control theory and optimisation.

The theme of IM 2009, "Making Management Scalable, Robust, Cost-effective and Revenue Generating", points to key issues of a technical and business nature that the field has been trying to address for many years, yet continues to struggle with. At the same time, this has not prevented dramatic progress in the technologies they manage. Networks continue to grow, communication services are getting ever more pervasive, and innovation in those services continues to grow. The question then arises, which impact does progress in management technology really have on the technology that it manages and its supporting businesses? Is the impact merely one of incremental improvements in economics, or is it more profound? If management was more scalable, robust, cost-effective, and revenue generating than it is, what would be the impact on the managed technologies and their adoption? Would we see even more rapid progress, would we see different and more powerful services than we do today, or would there be entirely new classes of applications that would suddenly become feasible? In other words, is management a bottleneck? On the other hand, is management in reality doing just fine and its challenges mostly imagined? In which areas does progress in management really matter, and why? Panelists: Alexander Clemm (panel moderator), John Strassner, Alan Ganek, Joseph L. Hellerstein, Larry Bernstein, George Pavlou

Closing of the IFIP/IEEE Integrated Management 2009 Symposium. Announcement of the Dan Stokesberry Award to Raouf Boutaba, Best Paper Award, Best Dissertation Award and travel grants. Announcement of NOMS 2010, Manweek 2009 and IM 2011.

Opening of the IFIP/IEEE Integrated Management 2009 Symposium. Recorded at the 11th Integrated Management Symposium (IM 2009), which was held June 1-5, 2009 in Long Island, New York, USA at Hofstra University.

Large scale networks and service infrastructures present challenges that are at the forefront of systems research. This talk will give an overview of the problem domain, and the role that exploratory data mining plays in addressing these challenges. I will present work at AT&T Labs on a scalable data management infrastructure, data visualization tools, and advanced management applications.

Cells use complex networks to handle metabolic, regulatory and signaling operations. Assuring robust operations of these networks is, literally, a matter of life and death. These networks, furthermore, must be able to adapt to significant changes in their operating environment; e.g., in the absence of glucose a bacteria may need to reconfigure its networks to process lactose. Cellular networks thus face similar challenges of managing failures and configuration changes as communication networks. Unlike communication networks, however, these operations management functions must be integrated into the networks design. This presentation will consider some of the architectural fundamentals of genomic networks from the perspective of integrated network management.

Over time the "Internet" has become the central element for integration of network functions and services. In a very profound sense the "Internet" has dramatically lowered the time and cost for creating new applications, new services, and new ways of social interaction. At the same time what we now call the "Internet" includes an enabling layer of computing, storage, communications, software, and special purpose devices. The "Internet" is increasingly the delivery mechanism for critical services. Some of these are related to: control systems for utilities and transportation; financial services; healthcare; safety; law enforcement; and emergency response. The consequence is that at least portions of the "Internet" must exhibit reliability, high availability, and scalability to serve large numbers of citizens. The talk will concentrate on the approaches and challenges of managing and operating hardened IP infrastructure suitable for critical services and will examine the requirements from illustrative application examples.

Fractionated space systems offer a radically new approach to designing, building, testing, launching, operating, maintaining, and evolving spacecraft. Fractionation is the process whereby a satellite is decomposed into a cluster of wirelessly networked smaller spacecraft. This cluster creates a "virtual satellite" that is fundamentally more flexible and robust than its monolithic counterpart. In 2007 the Defense Advanced Research Projects Agency (DARPA) began a program known as System F6 that will attempt to design, build, and launch the very first fractionated space system. Dr. Owen Brown, creator of the concept, and the Program Manager of F6, will explain the technical challenges, approach, and the potential implications of F6 on future space architectures.

Software technology continues to emerge. Systems and network management developers have always been early technology adopters. What must you learn to be effective in 2015? This keynote identifies future technologies that will be the foundation for our systems and discusses their impact. Topics will include, but are not limited to, Communications, Componentry, Autonomics, Humanism and Architecture.

The reach of technology today extends nearly everywhere, and more importantly, in this new age, beyond the data center. Not only do more and more people carry the internet in the palm of their hand, but virtually all elements of business processes, production, collaboration and physical infrastructure are becoming instrumented electronically, networked and accessible, enabling new and exciting solutions and services. This is the foundation of a smarter planet, creating new value for business, government and science. A very dynamic infrastructure is required to support this expansion of value, powered by advances in Service Management to provide improved agility in leveraging technology, with vastly reduced costs and greater automation and efficiency. Service Management provides the visibility, control, and automation of this dynamic infrastructure, and a vehicle to monetize management technology. I will discuss market forces, opportunity, technology directions, and research challenges.

The theme of IM 2009, "Making Management Scalable, Robust, Cost-effective and Revenue Generating", points to key issues of a technical and business nature that the field has been trying to address for many years, yet continues to struggle with. At the same time, this has not prevented dramatic progress in the technologies they manage. Networks continue to grow, communication services are getting ever more pervasive, and innovation in those services continues to grow. The question then arises, which impact does progress in management technology really have on the technology that it manages and its supporting businesses? Is the impact merely one of incremental improvements in economics, or is it more profound? If management was more scalable, robust, cost-effective, and revenue generating than it is, what would be the impact on the managed technologies and their adoption? Would we see even more rapid progress, would we see different and more powerful services than we do today, or would there be entirely new classes of applications that would suddenly become feasible? In other words, is management a bottleneck? On the other hand, is management in reality doing just fine and its challenges mostly imagined? In which areas does progress in management really matter, and why? Panelists: Alexander Clemm (panel moderator), John Strassner, Alan Ganek, Joseph L. Hellerstein, Larry Bernstein, George Pavlou

Presentation of the following papers: 1) A Role-based Infrastructure for the Management of Dynamic Communities, by Alberto Schaeffer-Filho, Emil Lupu, Morris Sloman, Sye-Loong Keoh, Jorge Lobo, Seraphin Calo (U.K., U.S.A.) 2) PSH: A Private and Shared History-based Incentive Mechanism, by Thomas Bocek, Wang Kun, Fabio Victora Hecht, David Hausheer, Burkhard Stiller (Switzerland, China) 3) Cooperation under Scarcity: The Sharer's Dilemma, by Michael Rogers, Saleem Bhatti (U.K.)

Presentation of the following papers: 1) Entwined Influences of Users' Behaviour and QoS: A Multi-model Approach, by Julien Siebert, Vincent Chevrier, Laurent Ciarletta (France) 2) Business-driven Management of Policies in DiffServ Networks, by Antonio Astorga, Javier Rubio-Loyola (Spain) 3) Token-based Payment in Dynamic SAML-based Federations, by David J. Lutz, Burkhard Stiller (Germany, Switzerland)

In this short tutorial we stress the importance of publishing your research results at the right venues. First we identify the workshops, conferences, magazines and journals in the area of network and systems management. We will discuss the quality of some of our conferences and journals, as perceived by experts in our field, as well as people outside our area. For this we present some acceptance rates, acceptance procedures, conference and journal rankings, as well as impact factors. Although some Ph.D. students may believe that a main goal is to publish as many papers as possible, this tutorial will stress that there are other important metrics, such as the number of citations, that are used to judge the quality of your research. We will discuss one metric that is currently popular, called the H-factor, and explain how to measure your own H-factor, using for example the Web of Science (instead of Google's scholar). The tutorial concludes with explaining the importance of publishing in journals indexed in Thomson's Science Citation Index (SCI), or alternatives like Scopus. It also explains CPP, JCS and FCS factors.

In his keynote, Simon Leinen, who is working at the Swiss Education and Research Network (SWITCH), will talk about their particular (and sometimes peculiar) network engineering and management practices, including things that didn't work so well, and about management tools that they would find useful.

In his keynote, Simon Leinen, who is working at the Swiss Education and Research Network (SWITCH), will talk about their particular (and sometimes peculiar) network engineering and management practices, including things that didn't work so well, and about management tools that they would find useful.

Opening of the IFIP/ACM 2nd International Conference on Autonomous Infrastructure, Management and Security (AIMS) - Resilient Networks and Services. Speaker: Juergen Schoenwaelder. Recorded at the 2nd Annual AIMS conference, which was held July 1-3, 2008 in Bremen, Germany. URL: http://www.aims-conference.org/2008/

In recent years we have been introduced to computing environments that integrate wireless and wired components, providing ubiquitous access to information services and applications in a seamless manner. The years to come are expected to be more exciting as we will witness a proliferation in the use of emerging wireless technologies (e.g., sensor networks, vehicular networks, etc.) and enhanced networked applications (e.g., biosensing networks for healthcare, terrestrial ecology observing systems, smart spaces, dynamic communities, etc.) Such increasingly pervasive environments will require new management strategies, which can cope with resource constraints, multi-federated operation, scalability, dependability, context awareness, security, mobility, to mention just a few challenges. The issue to be addressed in this Distinguished Experts Panel is whether we are reinventing the wheel or there are real new challenges ahead. If so, what are they, in which context, and how should we approach them? If not, how can existing management solutions be used/combined/modified/extended in order to address the management needs the emeging ubiquitous environments? Panelists: George Pavlou, University College London, UK (Chair), Ian Akyildiz, Georgia Tech, USA, Bruno Albuquerque, Google, Brazil, Morris Sloman, Imperial College, UK, Rolf Stadler, KTH Royal Institute of Technology, Sweden

In recent years we have been introduced to computing environments that integrate wireless and wired components, providing ubiquitous access to information services and applications in a seamless manner. The years to come are expected to be more exciting as we will witness a proliferation in the use of emerging wireless technologies (e.g., sensor networks, vehicular networks, etc.) and enhanced networked applications (e.g., biosensing networks for healthcare, terrestrial ecology observing systems, smart spaces, dynamic communities, etc.) Such increasingly pervasive environments will require new management strategies, which can cope with resource constraints, multi-federated operation, scalability, dependability, context awareness, security, mobility, to mention just a few challenges. The issue to be addressed in this Distinguished Experts Panel is whether we are reinventing the wheel or there are real new challenges ahead. If so, what are they, in which context, and how should we approach them? If not, how can existing management solutions be used/combined/modified/extended in order to address the management needs the emeging ubiquitous environments? Panelists: George Pavlou, University College London, UK (Chair), Ian Akyildiz, Georgia Tech, USA, Bruno Albuquerque, Google, Brazil, Morris Sloman, Imperial College, UK, Rolf Stadler, KTH Royal Institute of Technology, Sweden

In recent years we have been introduced to computing environments that integrate wireless and wired components, providing ubiquitous access to information services and applications in a seamless manner. The years to come are expected to be more exciting as we will witness a proliferation in the use of emerging wireless technologies (e.g., sensor networks, vehicular networks, etc.) and enhanced networked applications (e.g., biosensing networks for healthcare, terrestrial ecology observing systems, smart spaces, dynamic communities, etc.) Such increasingly pervasive environments will require new management strategies, which can cope with resource constraints, multi-federated operation, scalability, dependability, context awareness, security, mobility, to mention just a few challenges. The issue to be addressed in this Distinguished Experts Panel is whether we are reinventing the wheel or there are real new challenges ahead. If so, what are they, in which context, and how should we approach them? If not, how can existing management solutions be used/combined/modified/extended in order to address the management needs the emeging ubiquitous environments? Panelists: George Pavlou, University College London, UK (Chair), Ian Akyildiz, Georgia Tech, USA, Bruno Albuquerque, Google, Brazil, Morris Sloman, Imperial College, UK, Rolf Stadler, KTH Royal Institute of Technology, Sweden

Brazil has recently launched its terrestrial digital tv system. The system is based on a reference model that differs from others counterparts by using most recent and advanced technologies. This talk aims to briefly present this reference model, focusing predominantly on the main Brazilian innovation: the middleware called Ginga. Some design decisions with regards to the support offered to applications are discussed and then the middleware architecture is presented with more attention paid to its declarative environment. The talk finishes with a discussion about management issues raised by this new media service and their relationships with Ginga modules.

Today's wireless networks are characterized by a fixed spectrum assignment policy. However, a large portion of the assigned spectrum is used sporadically and geographical variations in the utilization of assigned spectrum ranges from 15% to 85% with a high variance in time. The limited available spectrum and the inefficiency in the spectrum usage necessitate a new communication paradigm to exploit the existing wireless spectrum opportunistically. This new networking paradigm is referred to as cognitive radio networks. In this talk, the novel functionalities and current research challenges of the cognitive radio networks are explained in detail. More specifically, an overview of the cognitive radio technology is provided and the network architecture is introduced. Moreover, the cognitive network functions such as spectrum management, spectrum mobility and spectrum sharing are explained in detail. The influence of these functions on the performance of the upper layer protocols such as routing and transport are investigated. Moreover, the network management, operation and maintenance problems are highlighted and open research issues in these areas are also outlined.

Today's wireless networks are characterized by a fixed spectrum assignment policy. However, a large portion of the assigned spectrum is used sporadically and geographical variations in the utilization of assigned spectrum ranges from 15% to 85% with a high variance in time. The limited available spectrum and the inefficiency in the spectrum usage necessitate a new communication paradigm to exploit the existing wireless spectrum opportunistically. This new networking paradigm is referred to as cognitive radio networks. In this talk, the novel functionalities and current research challenges of the cognitive radio networks are explained in detail. More specifically, an overview of the cognitive radio technology is provided and the network architecture is introduced. Moreover, the cognitive network functions such as spectrum management, spectrum mobility and spectrum sharing are explained in detail. The influence of these functions on the performance of the upper layer protocols such as routing and transport are investigated. Moreover, the network management, operation and maintenance problems are highlighted and open research issues in these areas are also outlined.

Speech at the opening of the IEEE/IFIP Network Operations and Management Symposium (NOMS2008). Speakers: Mehmet Ulema, Jose Marcos Nogueira, Marcus Brunner and Carlos Becker Westphall. Recorded at the 11th Network Operations and Management Symposium (NOMS2008), which was held April 7-11, 2008 in Salvador de Bahia, Brazil.

The world is getting flatter and flatter, hierarchies and structures leave way to way to mesh and mash ups. Value chains morphs into ecosystems. The impact on the biz is significant. What are the new challenges that the management of networks and services have to meet? In addition, ecosystems tend to have a much more dynamic sense of stability, their evolution is subtle in the short term but can be staggering in the longer term. And as they evolve they may overlap and this leads to dramatic changes in the way biz and supporting infrastructures are shaped. Words like pervasive and ubiquitous may assume a quite different connotation: no more something planned and directed from the center to the edges under the control of few actors, rather something happening as result of loosely related actions originating at the edges. The talk will address the broad picture to stimulate thinking on the direction for the next steps, both in fixed and mobile infrastructures as well as in the changing paradigm of service creation and provisioning.

The world is getting flatter and flatter, hierarchies and structures leave way to way to mesh and mash ups. Value chains morphs into ecosystems. The impact on the biz is significant. What are the new challenges that the management of networks and services have to meet? In addition, ecosystems tend to have a much more dynamic sense of stability, their evolution is subtle in the short term but can be staggering in the longer term. And as they evolve they may overlap and this leads to dramatic changes in the way biz and supporting infrastructures are shaped. Words like pervasive and ubiquitous may assume a quite different connotation: no more something planned and directed from the center to the edges under the control of few actors, rather something happening as result of loosely related actions originating at the edges. The talk will address the broad picture to stimulate thinking on the direction for the next steps, both in fixed and mobile infrastructures as well as in the changing paradigm of service creation and provisioning.

This tutorial provides an overview and the history of the ISO, ITU-T, IETF and DMTF management standards. It presents CMIP/CMIS, TMN and SNMP, and discusses the main differences between these approaches. Note that this tutorial has previously been available as REAL media presentations, and is now converted to podcast format. The contents was created a few years ago, and some parts need to be updated. Note that this tutorial has previously been available as REAL media presentations, and is now converted to podcast format. The contents was created a few years ago, and some parts need to be updated. Completely updated podcasts on this topic are planned, however, for the second half of 2008.

This tutorial discusses the goals, principle operation, structure and SNMP standards. Note that this tutorial has previously been available as REAL media presentations, and is now converted to podcast format. The contents was created a few years ago, and some parts need to be updated. Completely updated podcasts on this topic are planned, however, for the second half of 2008.

This tutorial introduces the Structure of Management Information (SMI). The SMI is a language that defines the syntax for management information that is stored in SNMP MIBs. After introducing SMI versions 1 and 2, this podcast discusses the syntax to define scalar objects (naming, instances, definition) and table objects (definition). Textual conventions and notification types are introduced too. Note that this tutorial has previously been available as REAL media presentations, and is now converted to podcast format. The contents was created a few years ago, and some parts need to be updated. Completely updated podcasts on this topic are planned, however, for the second half of 2008.

This tutorial starts with an example, discusses the difference between MIB definition and instance, and the modular structure of MIBs. It gives the list of current IETF hardware MIBs, transmission MIBs, network MIBs, transport MIBs, application MIBs and vendor specific MIBs. It concludes with naming of MIB modules. Note that this tutorial has previously been available as REAL media presentations, and is now converted to podcast format. The contents was created a few years ago, and some parts need to be updated. Completely updated podcasts on this topic are planned, however, for the second half of 2008.

This tutorial discusses the standard Management Information Base: MIB-II. After an introduction it gives the status of the MIB-II, the original design goals, its basic structure and relationship to the TCP/IP layers, and the various groups (system, IF, AT, IP, ICMP, TCP, UDP, EGP, Transmission and SNMP). Note that this tutorial has previously been available as REAL media presentations, and is now converted to podcast format. The contents was created a few years ago, and some parts need to be updated. Completely updated podcasts on this topic are planned, however, for the second half of 2008.

Presentation at the IETF March 2007 Plenary in Prague. The presentation summarizes the results of the joint IRTF-NMRG and Emanics Workshop on challenges in Network Management research. This workshop took place in Utrecht, the Netherlands in October 2006. Further details can be found in an article with the same title by Pras et all; this article was published in IEEE Communications Magazine in October 2007.

Enterprises in every industry sector are increasingly demanding that their investment in IT is justified by keeping IT service delivery and support aligned and in synch with their business objectives. Our research community is also growing more aware of the issue, as testifies the theme of this 2007 edition of IM: "moving from bits to business value". Our panelists will address the following questions and more from the audience. 1) What is the business value of managing networks and IT systems? 2) How can an enterprise capture this value, or even how can line of business managers be convinced that it pays off in the long run to spend money in management software? 3) What's automation really worth? 4) Would an IT manager make the same decisions as he/she makes every day if they had better visibility on the business that IT supports? 5) How is the network and system management community addressing these issues? Chair: Claudio Bartolini, HP Laboratories, USA. Panelists: Mark Burgess, Oslo University College, Norway, Jacques Sauve, Federal University of Campina Grande, Brazil, John Strassner, Motorola Research Labs, USA, John Wilkes, HP Laboratories, USA

See part 1

Closing of the IFIP/IEEE Integrated Management 2007 Symposium. Announcement of the Dan Stokesberry Award to Joe Hellerstein Best paper awards and travell grants. Announcement of NOMS 2008 and and Manweek 2007. Closing by Gabi Dreo.

Virtualization allows isolation between applications and portability of applications over OS and hardware resources. But another main challenge of virtualization is to allow the decoupling of infrastructure providers (who deploy and maintain network equipment) from service providers (who deploy network protocols and offer end-to-end services). This new network virtualization will help the deployment of shared experimental facilities, such as PlanetLab and GENI. Those projects try to build this virtual network that will consist of virtual nodes and links that belong to the same service provider. This panel will try to give an answer to the mains issues behind this new virtual network: 1) How can we use virtualization technology (XEN, VMware, etc.) to build virtual nodes? 2) Why is an old technology like virtual machines suddenly so important again? 3) For what reason to people deploy virtualization technology? 4) How do people deal with the increased number of machines that need to be managed, and patched? 5) After virtualizing networks, machines, operating systems,..., what is the next thing to virtualize? 6) What are the network management functions we need to build and to deploy this new virtual network? 7) What are the issues for the network management community to solve the migration and configuration of those virtual nodes? Chair: Omar Cherkaoui, Universite du Quebec a Montreal, Canada. Panelists: Guy Pujolle, University Paris 6, France, Masum Hasan, Cisco Systems, USA, Giovanni Pacifici, IBM, USA, Rene Schmidt, VMware, USA

Best practices in IT service delivery have evolved from a focus on resource management, past systems management to the new era of service management. Leading IT organizations are implementing a services oriented framework that shifts the focus from a reactive to a proactive model that delivers high value services aligned to business needs. This presentation will discuss several best practices and case studies for this evolution in service delivery management.

Two trends are pushing the industry towards the merger of application development and operational management, activities that have largely been treated as distinct phases in the software lifecycle. The first trend, which has been on-going for some time, is that it is very difficult to set up meaningful test environments for distributed applications, with test setup consuming a large fraction of the test time. These difficulties here are a consequence of the need to: (1) have a large scale environment in which to test and (2) access realistic data in order to conduct meaningful tests, and (3) have multiple different test environments for multiple test phases. The second trend is architectural styles such as SOA, mesh-ups, and Web2.0 in which programmers integrate services from live web sites. Such composites of running services are a very different style of development and deployment from the use of programming frameworks such as J2EE and .NET. Chair: Tamar Eilam, IBM T.J. Watson Research, USA. Panelists: Joe Hellerstein, Microsoft, USA, German Goldszmidt, IBM, USA, Jerry Rolia, HP Laboratories, USA, Mark Burgess, University College Oslo, Norway

Over the past decade, due to the promising potential of the client-server paradigm, our IT infrastructures have grown along with our changing research and business needs, with often ad-hoc add-ons and fixes, as globalization proceeded to flatten the world. Today, many businesses and research communities face the need to restructure and align their existing IT infrastructures to achieve the flexibility and efficiency needed to compete in a rapidly changing world. During the same time, the grid computing paradigm has evolved, providing 'piping' technology and tools to virtualize the whole IT stack, from the network and hardware resources up to the application and services layer. Still, our experts in multiple locations work on different building blocks, like the Open Grid Services Architecture (OGSA), the Service Oriented Architecture (SOA), or the Web Oriented Architecture (WOA), within local or global settings. Just because we are using different names must not mean that they are so different. Therefore, one aim of our presentation should be to analyze the differences and commonalities of these architectures, and demonstrate their strengths with the aid of practical use cases. This presentation has a slight grid-bias, in concert with the perspective and experience of the speaker.

Policy Refinement refers to the process of deriving concrete implementable policies from higher-level goals or Service Level Agreements. It has been presented often as one of the most desirable research objectives in policy-based management yet one of the most challenging to address. In recent years, several approaches that have made some headway towards addressing this goal have emerged. They include amongst others: goal elaboration and abductive reasoning, model checking, case-based reasoning, and model transformation based on models and ontologies. The aim of this panel is to confront these approaches and in the process a number of questions will undoubtedly arise: are any of these approaches viable? How can refined policies be analysed e.g., for conflicts? How much user intervention is required? When is each approach applicable? Can these approaches be combined? Chair: Jorge Lobo, IBM T.J. Watson, USA. Panelists: Emil Lupu, Imperial College London, Great Britain, Joan Serrat, Universitat Politecnica de Catalunya, Spain, Seraphin Calo, IBM T.J. Watson Research, USA, John Strassner, Motorola Research Labs, USA

From Network to Service Management - How to Optimize Your Business Outcome. Keynote at the opening of the IFIP/IEEE Integrated Management 2007 Symposium by Ulrich Pfeiffer, Regional CTO, Software Global Business Unit, HP. Recorded at the 10th Integrated Management Symposium (IM 2007), which was held May 21-25, 2007 in Munich, Germany. Picking up the theme of this year's conference Ulrich will take you on an evolutionary journey how IT can move from managing the bits to delivering real business value. The key challenges and technologies used along the way will be described and are accompanied by customer examples and a live demonstration. Starting from network management over to service driven operations, IT service management including CMDB techniques up to business service management. Of course the relevance of ITIL v2 is included, as well as the soon to be published version 3. Towards the end Ulrich will briefly outline how HP's Business Technology Optimization (BTO) solutions can be used to cope with the challenges introduced earlier. BTO management software and services help you understand the impact of technology on your business outcomes and help to make your most important strategic initiatives succeed.

Speech at the opening of the IFIP/IEEE Integrated Management 2007 Symposium by Hans Spitzner, Bavarian Vice-Minister of Economic Afairs, Infrastructure, Transport and Technology. Recorded at the 10th Integrated Management Symposium (IM 2007), which was held May 21-25, 2007 in Munich, Germany.

Speech at the opening of the IFIP/IEEE Integrated Management 2007 Symposium by Prof. Heinz-Gerd Hegering (Leibniz Supercomputing Center, Germany), Technical Program Co-Chair. Recorded at the 10th Integrated Management Symposium (IM 2007), which was held May 21-25, 2007 in Munich, Germany.

Speech at the opening of the IFIP/IEEE Integrated Management 2007 Symposium by Alexander Keller (IBM T.J. Watson Research Center, USA), Technical Program Co-Chair. Recorded at the 10th Integrated Management Symposium (IM 2007), which was held May 21-25, 2007 in Munich, Germany.

Speech at the opening of the IFIP/IEEE Integrated Management 2007 Symposium by Prof. Dr. Berthold Faerber, member of the academic senate of the University of Federal Armed Forces, Munich. Recorded at the 10th Integrated Management Symposium (IM 2007), which was held May 21-25, 2007 in Munich, Germany.

VoIP Management - Does the Emperor have any clothes on? Intro by Aiko Pras (University of Twente). Recordings of the Distinguished Experts Panel (DEP) at the 10th IEEE/IFIP Network Operations and Management Symposium (NOMS 2006), which was held April 3-7, 2006 in Vancouver, Canada. The rapid growth of VoIP is watched by traditional operators with some concern. In the past a major share of their income came from the POTS and the intriguing question is whether they will be able to keep these revenues now that the transition to VoIP is taking place. Compared to new competitors such as Skype, traditional operators have the advantage that they can manage the entire VoIP service, including the QoS of the underlying IP network. The question to be discussed in this Distinguished Experts Panel is whether this advantage is real, or an illusion. Will it be possible, or necessary, to guarantee 99.999% availability? Should QoS be managed at the network level, or is user perceived QoS primarily determined by the choice of (wideband) codec? Does good VoIP quality imply that the home network should be managed? In short: what are the management challenges of VoIP, or are there none?

Provider challenges in VoIP? Recordings of the Distinguished Experts Panel (DEP) at the 10th IEEE/IFIP Network Operations and Management Symposium (NOMS 2006), which was held April 3-7, 2006 in Vancouver, Canada. Magda is Director of VOIP Network and Service Planning Division in AT&T. She has responsibility for the design, development and implementation of multi-year development plans for VOIP network infrastructure and the establishment of the overall development for services over VoIP programs. Magda has over 20 years of experience with AT&T in various roles of telecommunication systems engineering and network design. Magda Received her PhD in EE from Case Western Reserve University.

Applications and Trends in Wireless Consumer Networking. Recordings of the Distinguished Experts Panel (DEP) at the 10th IEEE/IFIP Network Operations and Management Symposium (NOMS 2006), which was held April 3-7, 2006 in Vancouver, Canada. Alexander D. Gelman holds ME and Ph.D. in Electrical Engineering, from the City University of New York. Since 1998 Alex is the Chief Scientist at Panasonic Digital Networking Laboratory in Princeton, NJ and San Jose, California managing projects in consumer communications and networking. During 1984-1998 Alex was with Bellcore, lately as Director, Residential Internet Access Architectures Research. Some of most prominent projects in Bellcore were related to multimedia communications and DSL applications. In 1989 Alex pioneered the concept and the architecture of the Digital Subscriber Line Access Multiplexor (DSLAM). Alex consulted Bell Atlantic on early ADSL trial, architected Telia's DSL Multimedia, VOD, and Internet Access trial and the Telecom'95 World Wide Demo by TINA-C consortium. Alex holds some of the earliest DSL system patents, e.g. on xDSL-based Access Router. He has published in journals, conference proceedings and magazines, served as editor of magazines and journals, served on the Inaugural Steering Committee for IEEE Transactions on Multimedia, served on Organizing and program committees of several ComSoc conferences, initiated the IEEE Consumer Communications and Networking Conference (CCNC). Alex is a past Chair of the ComSoc Multimedia Technical Committee, served as ComSoc VP-Society Relations and VP-Membership Development. Presently Alex is ComSoc Director of Standards and serves on BoG of the IEEE Standards Association.

VoIP Management. Recordings of the Distinguished Experts Panel (DEP) at the 10th IEEE/IFIP Network Operations and Management Symposium (NOMS 2006), which was held April 3-7, 2006 in Vancouver, Canada. Amy Pendleton is the Senior Advisor for Enterprise Network and Service Management for Nortel. She is responsible for setting strategic direction in infrastructure, application, and service management across Nortel's enterprise product portfolio, where her specific areas of focus are service performance management, provisioning/configuration, Service Oriented Architecture (SOA), and autonomic networking. Amy has contributed to a number of VoIP service quality management IETF drafts. Amy has 14 years of experience with Nortel in data communications, wireless architecture, and VoIP. Amy prides herself in being both an advisor and an implementor, which is becoming increasingly uncommon in large corporations today.

VoIP Management - The Emperor Has No Clothes On. Recordings of the Distinguished Experts Panel (DEP) at the 10th IEEE/IFIP Network Operations and Management Symposium (NOMS 2006), which was held April 3-7, 2006 in Vancouver, Canada. Henry Sinnreich is at present CTO at Pulver.Com where he works on upgrading the Pulver FWD Internet communication service. He was also a Distinguished Member of Engineering at MCI until April 2005, and contributed to the SIP based MCI Advantage flagship service design and worked on new features to extend the reach and appeal to customers of MCI Advantage. He has worked on Internet and web services since 1993 and has initiated multimedia and voice projects based on standards developed in the IETF, where he is an active contributor and author of several drafts. Henry is author of several books, such as "Internet Communications Using SIP" (2001) and "SIP Beyond VoIP" (2005). He is a founding member on the board of directors of the International SIP Forum based in Stockholm, Sweden, and received the award of Pioneer in Telephony at the June 2000 Voice On the NET conference, VON Europe 2000. Henry Sinnreich has been featured on the cover page of the VON Magazine as the 'Godfather of SIP'.

VoIP Management - Closing discussion between panelists and audience. Recordings of the Distinguished Experts Panel (DEP) at the 10th IEEE/IFIP Network Operations and Management Symposium (NOMS 2006), which was held April 3-7, 2006 in Vancouver, Canada.