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Erica discusses the operational hurdles of managing her six-figure dog waste removal business during a seasonal slowdown. She reflects on the tension between scaling her company through administrative tasks, such as developing Standard Operating Procedures (SOPs), and the temptation to return to the field to save on labor costs. Krupin highlights the difficulty of hiring skilled staff for specialized roles like sales while navigating a competitive market and fluctuating client numbers. The episode also touches on her marketing strategies, including the use of YouTube and social media to build a recognizable brand. Throughout she emphasizes the importance of tracking business data and maintaining customer relationships to ensure long-term growth. Comments and Questions are welcome. Send to: thescooppodcast22@gmail.com
Erica interviews Lauren Becks, the owner of Girls Gone Raw, a business specializing in single-ingredient pet treats. Lauren shares her entrepreneurial journey, detailing the transition from a passionate hobby to a mission-driven company focused on holistic canine nutrition. The conversation covers the practical challenges of small business ownership, such as navigating taxes, managing growth, and the importance of hiring fractional advisors to handle operations. A significant portion of the dialogue emphasizes founder-forward social media strategies, including how Lauren uses authentic engagement and brand partnerships to build a community. The Carnivore Crate: https://www.girlsgonerawpet.com/carnivorecrate (Use Code: KROOPINS10) Comments and Questions are welcome. Send to: thescooppodcast22@gmail.com
Most people think pet waste removal is a side hustle. Erica Krupin built a real business around it.In this episode, John Wilson sits down with Erica Krupin, founder of Kroopin's Poopin' Scoopin', to break down the surprisingly scalable world of pet waste removal. From starting with a bucket, rake, and a 2007 Chevy Cobalt to building a recurring-revenue service business with hundreds of customers, Erica shares the hard lessons behind growth, leadership, hiring, marketing, and surviving a year that nearly put her out of business.They dive into customer acquisition, churn, pricing, recurring revenue, sales systems, and why answering the phone may be the highest ROI activity in your company. Along the way, they uncover lessons that apply far beyond poop scooping—from financial discipline and resilience to building systems that can scale.What you'll learn:→ How Erica built a pet waste removal company from a side hustle into a six-figure business→ Why 2024 nearly broke the business—and what fueled the comeback→ The economics of recurring revenue in the poop scooping industry→ How spring rush can double a company's size in just a few weeks→ The hiring, training, and retention challenges of running a service business→ Why missed phone calls were costing thousands in lost revenue————————————————
Erica talks with Daniel Baumgartner, the owner of a California-based pet waste removal business called P.A.W.S. HD. Daniel describes how he transitioned from a professional soccer career to entrepreneurship after being inspired by an Upflip video to launch his company in early 2024. The discussion highlights his content creation strategy on Instagram, where he uses humor and personality to build brand awareness and establish local trust. Both participants speak openly about their Christian faith, sharing how their spiritual journeys have influenced their professional ethics and personal resilience. Daniel also provides practical insights into his daily operations, including managing a dense route of over 80 recurring clients and the challenges of hiring staff in California. Comments and Questions are welcome. Send to: thescooppodcast22@gmail.com
Erica speaks with business coach and Kelly Shirley regarding the growth and professionalization of the pet waste removal industry. Shirley highlights her transition from a twenty-year corporate sales career to coaching entrepreneurs on how to scale their businesses from solo operations to profitable, multi-staff ventures. The discussion emphasizes critical sales tactics such as speed to lead, building personal rapport through pet-specific discovery questions, and the importance of consistent follow-up windows. Shirley argues that success in this niche requires a mindset shift from simply performing a chore to providing clients with time, safety, and peace of mind. Additionally, the conversation offers practical advice on overcoming pricing objections and using text messaging effectively to close deals without being pushy. The episode serves as a strategic guide for small business owners looking to implement professional systems and high-level negotiation techniques in a specialized service market. Connect with Kelli: https://klscoach.com/ How Kelli Built a $10K/Mo Pooper Scooper Business in 78 Days! - https://www.youtube.com/watch?v=P2wLBWjqSIs Comments and Questions are welcome. Send to: thescooppodcast22@gmail.com
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Today Erica's guest is Cathi Shank, the owner of a pet waste removal business called Speedy Scoop. The discussion highlights the origins of Cathi's business, which began unexpectedly through her son's neighborhood project and evolved into a full-scale professional operation. Both women share insights on navigating a competitive market by maintaining high service standards, professional pricing, and reliable communication. They emphasize the importance of community support and the necessity of transitioning from a solo operator to a leader with a structured team. The episode also explores the unique challenges and triumphs of women in entrepreneurship, specifically regarding work-life balance and the value of networking. Comments and Questions are welcome. Send to: thescooppodcast22@gmail.com
Erica shares her strategies for managing social media specifically for small business owners in the pet waste removal industry. She provides a comprehensive guide to content batching, emphasizing that while the process takes significant effort, it is essential for maintaining a consistent online presence. Krupin outlines practical tools and platforms like Jobber, Canva, and Google Drive to help organize and schedule posts across various channels. The discussion highlights content pillars, such as showcasing service reliability and local expertise, to turn everyday business activities into engaging marketing materials. Comments and Questions are welcome. Send to: thescooppodcast22@gmail.com
Remember the criminal who pooped diamonds? Well we have an update for you in our Setting the Bar story! Source: https://www.thesmokinggun.com/documents/crime/the-man-who-pooped-diamonds-906873
Erica reflects on the evolution of her six-figure dog waste removal business and the lessons she has learned while building a personal brand. She candidly discusses her branding mistakes, specifically regret over naming her social media channels after her service business rather than herself. Throughout the episode, she emphasizes the logistical demands of content creation, noting that managing multiple platforms requires intense organization and a significant time commitment. Krupin also highlights the importance of separating target audiences, distinguishing between local clients seeking services and aspiring entrepreneurs looking for industry advice. By sharing her experiences with sponsorships and software, she provides a roadmap for others navigating the transition from a manual labor business to a multifaceted media presence. Comments and Questions are welcome. Send to: thescooppodcast22@gmail.com
Eric explains how she built a media company alongside her dog waste removal business and landed brand deals without a massive following. She discusses key partners like Jobber, Poop Scoop Millionaire, Quo, and affiliate relationships such as Review Harvest and Amazon links, and describes how authenticity and trust in micro-communities drive conversions. Erica outlines how to approach partnerships (persistence, aligning with products you already use, negotiating flat rates plus affiliate links and terms in contracts), while warning that content creation can drain time and focus from the core business and requires structure, consistency, and sustainable boundaries. Comments and Questions are welcome. Send to: thescooppodcast22@gmail.com
Erica celebrates the 200th episode of her show by discussing the nuances of social media marketing for small businesses. Drawing from her experience as an entrepreneur in the pet waste removal industry, she urges owners to prioritize authentic human connection over the convenience of AI-generated images. The episode covers practical strategies for content creation, including the specific uses for reels, carousels, and stories to build a brand's presence. Krupin also details her professional partnership with service management software like Jobber and Open Phone to explain how delegation can help a business scale. Comments and Questions are welcome. Send to: thescooppodcast22@gmail.com
Growth gets a lot harder when every customer call, text, and follow-up depends on one person. Erica Krupin and Daryna Kulya from QUO break down what it takes to build a more professional communication system so your business can scale without sacrificing responsiveness or client experience. Their conversation explores how small business owners can move away from relying on a personal cell phone and start creating systems their team can actually manage. From call recording and collaboration tools to AI-powered customer service and automated texts, the focus stays on one thing: making sure no lead slips through the cracks. Covered in this episode: Transition away from using a personal cell phone for business to allow your team to manage customer communications effectively. Use call recordings and transcripts as training tools to establish a high standard for customer service and sales. Leverage AI agents and automated text responses to ensure every lead is captured even when you are busy or closed. Invest in business systems and SOPs before you reach a breaking point to ensure a smoother scaling process. Prioritize rapid response times and personalized service to build customer loyalty and maintain premium pricing. This is a practical look at how better systems can reduce chaos, strengthen your team, and create a smoother client journey as your business grows. Comments and Questions are welcome. Send to: thescooppodcast22@gmail.com
This funny podcast episode kicks off with what should have been a simple, respectable conversation: the World Cup trophy is coming to St. Louis. Big deal, right? A global icon, millions of fans, prestige, history… and within minutes, the show derails into a full-blown argument about what the most famous trophy in the world actually is.Is it the Stanley Cup? The Lombardi Trophy? The Oscars? Or—somehow—a decorative plate from Wimbledon? The crew breaks it all down with the confidence of people who absolutely did not prepare for this conversation. There's debate, there's confusion, and there's a surprising amount of passion about dishware.But just when you think things can't get more ridiculous, we introduce a game that turns this funny podcast into full chaos: “Gay Bar or Steakhouse.” Real places. Real names. Zero context. Contestants call in and try to guess whether they're about to walk into a ribeye dinner… or something a little more fabulous.And here's the problem—these names are wildly misleading. The guesses get worse, the confidence gets higher, and Moon somehow becomes the most trusted (and most concerning) expert in the room. By the end, you'll be questioning everything you thought you knew about restaurant naming conventions.This funny podcast episode is peak Rizz Show: unpredictable, sarcastic, slightly unhinged, and packed with moments that make you laugh and immediately wonder why you're laughing. It's a daily comedy show that turns a global sports moment into a debate about plates… and then into a game that no one is truly prepared for.If you're here for a funny podcast that doesn't take itself seriously (and occasionally questions reality), you're in the right place.Follow The Rizzuto Show → linktr.ee/rizzshow for more from your favorite daily comedy show.Connect with The Rizzuto Show Comedy Podcast online → 1057thepoint.com/RizzShow.Hear The Rizz Show daily on the radio at 105.7 The Point | Hubbard Radio in St. Louis, MO.CDC Warns Drug-Resistant Shigella Infections Are Rising in the U.S.Popular anxiety Xanax drug recalled nationwide: How to check if your prescription is includedOVERLAND QUIKTRIP TURNS LOCAL LOTTO PLAYER INTO INSTANT MILLIONAIREAkron man wins lottery twice in one day for $300,250It's Tax Day. Here's how big the average tax refund is in 2026.Walmart is repackaging its Great Value brand to reflect changing consumer habitsHundreds Of 7-Eleven Locations Are Shutting Down As The Chain Changes Its StrategyPaid leave for sick pets: Italy's precedent that could open up leave rights to care for animals'Addicted to hacking': Young hacker behind historic breach speaks out for 1st time, before reporting to prisonUber offering new teenage users free rides as Prom season arrivesWaymo Wreaks Havoc On Nashville As Driverless Vehicles Turn Into Oncoming Traffic And TouristsCarnival cruise passenger served 14 shots of tequila before serious fall is awarded $300KSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Erica offers professional guidance for entrepreneurs in the pet waste removal industry. She highlights the value of networking and education, specifically promoting the upcoming ScoopCon 2026 conference in Dallas. Throughout a detailed Q&A session, Krupin addresses practical business concerns such as selecting software, converting one-time leads into recurring clients, and managing customer feedback. She advocates for a human-centered approach to service, suggesting that personal communication can be a competitive advantage over automation. Comments and Questions are welcome. Send to: thescooppodcast22@gmail.com
Today Erica is reflecting on her company's performance during the first quarter of 2026. She celebrates reaching a major milestone of $30,000 in recurring monthly revenue while candidly discussing the operational hurdles of scaling a service-based brand. The show covers essential entrepreneurial tools like CRM software for routing and specialized communication platforms used to manage high call volumes. Erica emphasizes the importance of analyzing KPIs, such as churn rate and customer acquisition costs, to transition from one-time jobs to a sustainable subscription model. Beyond technical data, she shares personal stories about balancing intense business growth with self-care and the emotional demands of pet ownership. Comments and Questions are welcome. Send to: thescooppodcast22@gmail.com
Erica provides a comprehensive update on the operational and financial status of her dog waste removal business during a record-breaking spring season. She discusses the importance of brand awareness, highlighting how consistent marketing efforts and professional uniforms have driven a significant surge in recurring service revenue. Through a detailed review of her Jobber dashboard, Krupin shares specific performance data, including customer acquisition costs, advertising expenditures, and the strategic use of automated systems to manage growth. She also emphasizes the necessity of delegation and mentorship, explaining how hiring specialized staff and joining professional communities have allowed her to transition from field work to a managerial role. Comments and Questions are welcome. Send to: thescooppodcast22@gmail.com
Don't be fooled this week because it's actually a bad movie week. According to Rotten Tomatoes anyway. This week, we're going to talk about From Paris with Love, which has a punishing 37% approval rating on the review aggregator. Here's the thing though: The critics don't know dick about shit! This movie rules, and it's the best. Science is on our side, and while it's not a good movie, season finale week, it certainly feels like it this time around! Wax on, wax off! Charlie Wax, that is! Travolta trounces triads, tackles terrorists, trades ‘telligence, and tactically terminates with a tude! Poopin' dragons! The “damn, he's good” trope done right! French concubine's curtain coverup! James Reese's gum fumbles! Coke house recitals! Shootout in the mannequin factory! Uma boob references are out of control! We'll go with convoy, and much, much more on this week's episode of The Worst Movie Ever Made! www.theworstmovieevermade.com
Erica discusses the necessity of maintaining strict business boundaries and professional billing standards. She explains her refusal to waive the requirement for a credit card on file, arguing that shifting away from a "pay later" model prevents her company from becoming a debt collection agency. Krooppin specifically addresses the friction that arises when other small business owners attempt to dictate her operations or criticize her pricing structures. By utilizing management software like Jobber, she emphasizes that automated systems and prepaid services are essential for scaling a professional brand. Ultimately, she encourages service providers to prioritize ideal customers who value quality over low costs to ensure long-term business sustainability. Comments and Questions are welcome. Send to: thescooppodcast22@gmail.com
Erica shares how she balances rapid financial growth with the physical toll of the "spring rush." She highlights her use of Jobber software to track impressive revenue milestones while managing a growing team and updating her company's brand identity. Erica also emphasizes the importance of data collection and administrative systems, reflecting on past mistakes to build a more sustainable business model. The episode serves as both a personal diary and a professional guide for entrepreneurs navigating the highs and lows of service-based industries. Comments and Questions are welcome. Send to: thescooppodcast22@gmail.com
Today, Erica addresses the psychological burden of imposter syndrome and its prevalence among high achievers. Drawing from eight years of running a pet waste removal business, she shares personal stories of financial struggles, professional burnout, and the feeling of being a fraud despite visible success. The discussion emphasizes that entrepreneurial growth often requires moving through seasons of discomfort and resisting the urge to compare one's journey to others' "highlight reels." Krupin advocates for maintaining emotional intelligence, celebrating small victories, and utilizing community resources to combat self-doubt. Comments and Questions are welcome. Send to: thescooppodcast22@gmail.com
Erica discusses the successful management of the "spring rush" for her six-figure dog waste removal business. She highlights the importance of operational efficiency, noting her transition to upfront payments and the use of specialized software to manage high lead volumes. Krupin shares her marketing strategies, including heavy investment in digital advertising and physical yard signs to reach a goal of 350 recurring clients. The episode also captures a candid look at small business life, featuring real-time phone calls with her husband and father regarding daily logistics and family matters. Ultimately, she emphasizes that building a supportive team and maintaining strong community trust are the keys to her long-term growth and personal well-being. Comments and Questions are welcome. Send to: thescooppodcast22@gmail.com
We sit down and talked about the BAFTA debacle, how toielt problems are going to delay our war with Iran, and honestly i forgot what all we talked about, but it was funny! LINKS: https://linktr.ee/wlotspod
Erica interviews professional speaker and sales trainer Jeff Joiner to discuss the intersection of personal wellness, effective communication, and business growth. The conversation explores how maintaining physical, mental, and spiritual health creates a foundation for professional success and resilience against burnout. Joiner shares his journey from being a struggling salesman to a top performer by shifting his focus from selling a commodity to providing genuine hospitality and building trust. They emphasize that small business owners, particularly in the service industry, can differentiate themselves by moving beyond simple tasks to create meaningful connections and "raving fan" customers. Comments and Questions are welcome. Send to: thescooppodcast22@gmail.com
Erica discusses the challenges of managing a massive influx of customers during the spring rush for her waste removal business. She emphasizes the importance of simplifying business models, explaining how she moved away from complex tiered pricing back to a flat-rate system to handle high volume more efficiently. Throughout the episode, Krupin highlights the necessity of dynamic price adjustments based on market feedback and the value of delegating tasks to staff to scale operations. The discussion also covers the utility of business management software like Jobber for maintaining professional communication and organizing customer quotes. Beyond logistics, she shares personal insights on overcoming the fear of hiring and balancing the demands of a growing company with her private life. Comments and Questions are welcome. Send to: thescooppodcast22@gmail.com
Today's episode features a conversation between Erica Krupin and William Milliken, focusing on the growth and management of professional dog waste removal businesses. The discussion highlights William's success in scaling several seven-figure companies while navigating significant personal challenges, such as family health issues and property defects. He emphasizes that achieving high-level growth requires a strong mindset, a capable team, and a commitment to rapid customer response times. He also outlines specific marketing strategies, including the "free trial method" and the use of Facebook ads to build a client base during the busy spring season. Finally, they provide advice on reinvesting profits and selecting reputable mentors within the industry to ensure long-term sustainability. Comments and Questions are welcome. Send to: thescooppodcast22@gmail.com
Erica discusses her strategic preparations for the spring rush, the most profitable period for her dog waste removal business. She explains the necessity of simplifying operational processes, such as onboarding and billing, to handle the high volume of customers that emerges once winter snow melts. To remain focused on these business goals, she announces a temporary hiatus from social media and plans to utilize automated tools and past content to maintain her brand's presence. Throughout the recording, she encourages fellow entrepreneurs to prioritize recurring revenue and set clear growth targets to ensure long-term stability. Comments and Questions are welcome. Send to: thescooppodcast22@gmail.com
CLINT Weekend Worst: Reggie Miller to Caitlin Clark Weekends Best: The College Sports Commission- College sports' new enforcement arm! RON: Weekend Best: Jerrell Miller got his toupee punched off and still won the fight LOL! Weekend Worst: Darryn Peterson of KU and this weird cramping injury;
Today's podcast features Erica speaking with Ken Strobel, a retired delivery driver who launched Scoop Pawtrol, a professional pet waste removal service in Ohio. The conversation outlines Ken's rapid business growth, detailing how he acquired over 100 recurring clients within his first year through organic social media marketing and professional networking. Ken shares insights on the physical demands of the work, the benefits of using specialized management software like Jobber, and his commitment to philanthropy and community service. Erica provides expert mentorship on navigating winter service policies, holiday scheduling, and maintaining profitability through flat-rate billing. Ultimately, the episode serves as an entrepreneurial guide, highlighting the importance of a positive mindset and peer support for scaling a niche service business. Comments and Questions are welcome. Send to: thescooppodcast22@gmail.com
Erica chats with Nicole from Ladybug Scoops, focusing on the growth and management of a professional dog waste removal business. Nicole explains how her company evolved from a side task within her husband's lawn care service into a dedicated enterprise with 250 active clients and significant annual revenue. The discussion highlights essential operational strategies, such as using specialized CRM software, managing a W-2 staff, and choosing not to haul away waste to maintain efficiency. Erica and Nicole also share marketing insights, noting the effectiveness of Facebook ads and high Google rankings for customer acquisition. Finally, the conversation addresses the personal side of entrepreneurship, emphasizing the importance of clear communication, consistent service, and maintaining a healthy work-life balance while raising a family. Comments and Questions are welcome. Send to: thescooppodcast22@gmail.com
Erica interviews Matt from Service-Freedom, a business owner and marketing specialist, about using Facebook ads to grow home service companies. Matt shares how his partnership at Poop Patrol utilized aggressive scaling and "spring rush" demand to gain hundreds of clients in a short timeframe. The discussion highlights the shift from static images to user-generated video content, emphasizing that raw, authentic footage often converts better than professional productions. Matt explains his horizontal scaling strategy and a "pay-for-performance" pricing model designed to help small businesses manage cash flow while growing. Throughout the episode, they stress the importance of tracking lead quality through the entire sales funnel to ensure advertising dollars result in actual revenue. Comments and Questions are welcome. Send to: thescooppodcast22@gmail.com
Wes teaches us a new word. Plus, a whole lot of colonoscopy talk on the After Hours Podcast.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Erica reflects on the start of 2026, balancing the success of a recent Colorado vacation with the sudden challenge of a lead employee quitting. Although initially panicked by the resignation, she describes moving past her emotions to focus on business growth and leveraging industry resources to find a replacement. Krupin highlights her commitment to financial discipline, as she plans to prioritize paying herself a consistent salary while integrating her husband into the daily operations of her pet waste removal business. Beyond entrepreneurship, Erica shares her dedication to community involvement and church leadership, viewing these personal and professional hurdles as opportunities for spiritual and leadership development. Comments and Questions are welcome. Send to: thescooppodcast22@gmail.com
Erica reflects on her entrepreneurial journey and outlines her strategic vision for 2026. As the owner of a successful dog waste removal business, she discusses the importance of narrowing focus to avoid burnout and achieve specific long-term milestones. Her primary objective for the coming year is implementing business automations to streamline operations and allow for more personal freedom. Erica candidly shares her personal struggles with work-life balance while celebrating financial growth and a strengthened spiritual life. By emphasizing meaningful connections and critical thinking, she encourages her audience to move beyond a reliance on technology and invest in community growth. Comments and Questions are welcome. Send to: thescooppodcast22@gmail.com
Erica reflects on her business journey in 2025, highlighting a significant turnaround and 30% revenue growth compared to the previous year. She attributes this success to a renewed focus on building and supporting her team, implementing changes like regular staff meetings and improved communication. Erica also discusses preparations for the upcoming year, 2026, with the main objective being the implementation of automations across her various business ventures. The show concludes with the Erica's excitement about her company's first Christmas party and the value of mentorship and community building. Comments and Questions are welcome. Send to: thescooppodcast22@gmail.com
Erica interviews Steven Shivery about his entrepreneurial journey in the pet waste industry. Steven, who is the general manager of a large Maryland-based scooping company, shares his experience starting and managing his own competing business (Scoop Doods) in Virginia while still maintaining his full-time role. The discussion focuses heavily on the operational differences between residential and commercial pet waste clients, strategies for obtaining commercial contracts, and practical advice on sales techniques for closing deals over the phone, including pricing and billing methods. Steven also touches upon the challenges of balancing two businesses and managing the often-overlooked accounting side of small business ownership. Comments and Questions are welcome. Send to: thescooppodcast22@gmail.com
Eric talks with Gina, the co-founder of Happy Paws Haven, a Michigan-based animal rescue. Gina outlines her background and the rescue's mission, emphasizing their focus on long-term care for misunderstood animals that larger shelters might quickly deem unadoptable. She details the challenges of running a foster-based nonprofit, noting that she handles nearly all operational duties, including managing high veterinary costs which currently exceed $150,000 per year. The conversation also explores the rescue's expansive future vision to develop a 20-dog sanctuary and farm animal haven on recently acquired property, a plan that requires over $200,000 in fundraising to achieve state compliance. Ultimately, both women advocate for the importance of community volunteering, networking, and public education to address issues like neglect and overpopulation effectively. Comments and Questions are welcome. Send to: thescooppodcast22@gmail.com
How to be regular about it.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
The Break Room (FRIDAY 12/5/25) 6am Hour 1) You either look forward to doing this at work, or you avoid it at all costs 2) A ride to mischief 3) Two unpredictable teams face off this Sunday
We're stepping into an alternate reality on this episode of the Maximum Utcast where Jonathan Holmes talks to John-Charles Holmes about the game Blippo+ where you watch TV from another dimension. But before that, Zoey tells us about finally beating the professional beetles in Beetle Adventure Racing. Then we debut our new permanent segment on the show, The Duke Nukem Report. Later in the show we talk about novelty fatigue and how perhaps you can only be weird once. Very late in the episode we get extremely off topic by talking about some Star Trek The Next Generation fever dreams.0:00:00 - On Fire and Doing Terribly0:04:41 - H&H0:06:19 - The Duke Nukem Report0:23:21 - Channel Surfing with Intentionality in Blippo+ with John-Charles Holmes0:55:57 - You Can Only Be Weird Once1:00:54 - Wrap Up/Plugs/Thanks Patrons! (bonus chat about Red Alarm on the Virtual Boy)1:09:55 - Everyone's Poopin', Everyone's Wild1:11:56 - These Bits Don't FitWatch the video version of John-Charles Holmes and Jonathan Holmes talking at: https://youtu.be/pP_UCa2iQ_MSubscribe to the print magazine Nintendo Force with content from both Jonathans Holmes: https://www.nintendoforcemagazine.com/Get some t-shirts for your bod over at https://theyetee.com/Read the written website of this show: https://maxutmost.com/Read Jonathan's memorial for Rebecca Heineman at: https://maxutmost.com/lets-give-thanks-for-the-life-and-work-of-rebecca-burger-becky-heineman/Follow John-Charles Holmes on Bluesky: https://bsky.app/profile/sonic9jct.jctholmes.comFollow Jonathan Holmes on Bluesky: https://bsky.app/profile/tronknotts.bsky.socialFollow Zoey on Bluesky: https://bsky.app/profile/adzuken.bsky.socialFollow the podcast at https://bsky.app/profile/ttwav.bsky.socialSupport Zoey's Ko-Fi: https://ko-fi.com/adzukenGet the album of music from this podcast by Daniel over here (and look for it on streaming platforms on December 5th): https://thesanford.bandcamp.com/album/music-for-podcasts
This episode features Erica's conversation with Lacie Nash from Clean Squad. They discuss the critical role of company culture in building and scaling a successful business. They particularly explore management disciplines and accountability as foundational elements of a strong culture, emphasizing that leaders must model the behaviors they want their employees to exhibit. Specific, actionable advice is shared regarding team engagement through regular meetings and reciprocal feedback (like 10-minute, bi-weekly virtual one-on-ones) and the importance of hiring for integrity over just skill. The conversation also touches on personal leadership development and balancing business demands with personal well-being to sustain long-term success. Comments and Questions are welcome. Send to: thescooppodcast22@gmail.com
Erica addresses the challenges and strategies for "winter scooping" in cold-weather regions like Michigan. She provides extensive operational advice for running a successful pooper-scooper business, covering topics such as setting snow and weather policies, managing customer communication about frozen waste, and adjusting service routes due to shorter daylight hours. Additionally, Erica discusses the importance of proper attire and hydration for outdoor work, and mentions the logistics of holiday closures and managing significant business growth. Comments and Questions are welcome. Send to: thescooppodcast22@gmail.com
Erica's guest today is Mark Gromer from Scoop Doggy Logs. The discussion focuses on entrepreneurial strategies within the pet waste removal industry centering on the effective use of technology and artificial intelligence (AI) to streamline business operations, cautioning against over-reliance on AI at the expense of personalized customer service. Gromer shares his journey of starting his business and the importance of intentional branding and sophisticated systems, such as GoHighLevel and specialized landing pages, to manage leads and nurture customer relationships effectively. The conversation emphasizes strategies for reducing friction in the customer quoting process and the value of continuously refining business systems and marketing approaches. Get Mark's Book: BUILT DIFFERENT: Stop Following Broken Playbooks. Start Building Systems That Fit the Business You Actually Run Comments and Questions are welcome. Send to: thescooppodcast22@gmail.com
Erica shares her presentation on Content Creation 101. She talks about her personal journey and professional experience, focusing on how she built her multi-brand business through consistent social media content, specifically emphasizing the importance of defining one's "why," identifying the target audience, and determining the desired outcome of the content. She offers practical advice on essential gear, lighting, audio, and video structure (hook, body, call to action), while encouraging authenticity and consistent posting on a chosen platform to foster connection and business growth. The material also touches on Erica's faith and the role of God in her entrepreneurial success and ability to share her skills. Comments and Questions are welcome. Send to: thescooppodcast22@gmail.com
Erica and Cathi Shank of Speedy Scoop discuss the challenges and growth of running a pooper scooper business, particularly covering topics such as hiring and leading a team, managing the balance between work and home life, overcoming difficult business seasons, and the decision to incorporate Christian faith and values into one's company culture. The conversation also touches on marketing strategies, the importance of communication with staff, and Cathi's personal entrepreneurial journey and future goals. Comments and Questions are welcome. Send to: thescooppodcast22@gmail.com
Erica and her husband Joshua, discuss their recent journey of eliminating a significant amount of debt and making drastic financial changes. Joshua shares the realization that his side business was not profitable, leading to the decision to dissolve the business and sell assets, including a vehicle, to cut monthly overhead. They detail the sacrifices they made—such as giving up luxuries like frequent dining out, personal trainers, and certain beauty treatments—which resulted in paying off $113,000 in debt and fostering a feeling of financial peace, exemplified by Joshua's lack of panic when he had a day off work. The couple also reflects on the importance of mutual support and shared goals in marriage, particularly when facing financial adversity, and briefly touches on their long-term financial goals, including retirement and supporting future generations. Comments and Questions are welcome. Send to: thescooppodcast22@gmail.com
Erica focuses on why the fall season is considered the "second rush" for pooper scooper businesses, arguing that it's a better time for customer acquisition than the slow summer months of June through August. She explains that changing customer habits—driven by kids returning to school and shorter daylight hours for parents and stiffness for elderly clients—increase demand for dog waste cleanup services. Finally, Erica details strategies for managing fall business, including offering seasonal specials, networking with landscapers, and handling the specific challenges posed by falling leaves that hide dog waste and lead to customer complaints. Comments and Questions are welcome. Send to: thescooppodcast22@gmail.com
In this episode Erica focuses on the critical distinction between gross income (total revenue brought in by the business) and net profit (what remains after all expenses, including the owner's salary, are paid). She uses her own experiences, detailing her early pricing strategies and the challenges of managing expenses like payroll, marketing, and vehicle costs, which significantly impact profit margins. Erica also discusses the importance of setting clear business goals, emphasizing personal success, and the need for new business owners to "just get started" and learn along the way. Comments and Questions are welcome. Send to: thescooppodcast22@gmail.com
Apparently EVERYONE'S doing it!See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.