Podcast appearances and mentions of John Wilson

[REBROADCAST FROM September 22, 2025] A new exhibit at the Metropolitan Museum of Art spotlights the work of John Wilson, a Boston-born artist who dedicated his career to creating art about the Black American experience. Curators Jennifer Farrell and Leslie King Hammond discuss "Witnessing Humanity: The Art of John Wilson," which is showing at the Met through February 8, 2026.

How do you keep growing fast without breaking your business?In this Owned and Operated supercut, John Wilson pulls together his favorite moments from recent conversations on what actually snaps when you scale: cash, leadership bandwidth, and the frontline experience that drives revenue.You'll hear why growth is expensive (in trucks, infrastructure, and overhead), how disciplined operators reinvest instead of upgrading their lifestyle too early, and why “the war is won inside the home” no matter how good your dashboards look.If you're running HVAC, plumbing, electrical, or roofing and feeling the strain of growth, this episode gives you the frameworks—and the hard truths—to keep momentum without chaos.In this episode, you'll learn:Why growth consumes cash (and how to plan for it)The “overhead body” you must build early: leadership, CX, SG&A, marketing, purchasingHow owners stall out by pulling cash too early (the lifestyle trap)Why playbooks beat ego: don't reinvent the wheel (Nexstar and more)Why frontline obsession matters more than dashboardsHow onboarding + clear pay plans create a culture that performsConnect: John Wilson: https://x.com/WilsonCompanies

How do you stop wasting money on marketing… and start building a lead engine that actually scales?In this episode of Click to Calls, John Wilson sits down with Service Scalers CEO Sam Preston to break down one of the biggest mistakes growing home service operators make:Hiring a marketing person too early — and expecting them to do everything.They walk through what your first real marketing hire should look like, why most owners misunderstand the budget math, and John's spicy take:If you're under $5M, marketing isn't complicated — you just need to execute the basics consistently.Whether you run HVAC, plumbing, or electrical, this episode gives you a clear framework for when to stick with an agency, when to go in-house, and what “good marketing” actually looks like when the board is light and you need calls fast.In this episode, you'll learn:Why “marketing is complicated” is usually an excuse under $5MThe difference between hiring a coordinator vs. a true marketing managerHow to know if in-house marketing actually beats agency economicsThe only good reasons to bring marketing inside (and the bad one everyone uses)

They actually did need a bigger boat! The best vacation ever, just got a lot boatier. Emo's Not Dead invited Sappenin' Podcast to record Episode 375, while setting sail on the E.N.D Cruise 2026, from Miami to Costa Maya, as the event's official podcast partners. During four days at sea, we embraced our wildest emo dreams, interacted with a list of scene legends and got ourselves into situations you'd never believe, if we hadn't documented them. Listen to conversation on the ocean with Anberlin (Matty Mullins & Nate Young), Story Of The Year (Dan Marsala & Adam Russell), Daisy Grenade (Dani Nigro & Keaton Whittaker), Saves The Day (Chris Conley), Escape The Fate (Craig Mabbit) and more! Also, find out what happened when we spent a romantic day in Mexico, celebrated a landmark birthday, sang with our icons, escaped swingers, got hurt in a mosh pit, eat too much at a buffet, missed our flight back home and brought back some classic band trends! Turn it up and join Sean and Morgan to find out Sappenin' this week!Follow us on Social Media:Twitter: @sappeninpodInstagram: @sappeninpodSpecial thank you to our Sappenin' Podcast Patreons:Join the Sappenin' Podcast Community: Patreon.com/Sappenin.Kylie Wheeler, Janelle Caston, Paul Hirschfield, Tony Michael, Scarlet Charlton, Dilly Grimwood, Mitch Perry, Jonathan Gutierrez, Jahana, Marc Spector, Molly Molloy, James Bowerbank, Amee Louise, Kat Bessant, Amy Hogg, Chris Howard, Ian Gent, Jenni Robinson, Stuart McNaught, Jenni Munster, Keighley Mepham, Carl Pendlebury, Matt Roberts, Louis Cook, James Mcnaught, Martina McManus, Jason Heredia, Danny Eaton, Ollie Amesbury, Dan Peregreen, Emily Perry, Kalila Keane, Adam Parslow, Josh Crisp, Sofija Žuravska, Steve Howard, Connor Lewins, Kyle Smith, Em Evans Roberts, George Evans, Sinead O'Halloran, Kael braham, Jordan Harris, Georgie Hopkinson, John Wilson, Ayla Shelly, Kelly Young, David Winchurch, Justine Baddeley, Scott Evans, Andrew Simpson, Shaun Croucher, Grazyna McGroarty, Murray Grimwood, Joshua Ehrensperger-Lewis, Chris Harris, Erin Howard, Lucy Neill, Robert Fitton, Jessie Hellier, Robert Pike, Craig Harris, Anthony Matthews, Owen Davies, JessieGx, Samantha Bowen, Ruby Price, Lewis Sluman, Kieran Lewis, Samantha Neville, Evan, Andy, Michael Long, Natalie Wallace, Frances, Emma Musgrave, Ria Joy, Patrick Floyd, Sarah Maher, Ceris Clift, Hannah, Hayley Taylor, Gareth Desmond, Cheri, Loz, Jamie Snailham, Gemma Graham, Torky, Billy Parmiter, Meg, Eva B, Jack Wright, Emma Barber, Lloyd Pinder, Helen Macbeth, Katie Lyons, Dan Johnson, Mustard Mittthat, Ceri Craddock, Madeleine Inez, Robert Byrne, Christopher Goldring, Lesley Dargie-Walker. Beth Gayler, Chris Lincoln, Hannah Rachael, Kerry Beckett, Naomi Falgate, Leanne Gerrard, Ieuan Wheeler, Tom Hylands, Andrew Keech, Nuala Clark.Diolch and Thank You x Hosted on Acast. See acast.com/privacy for more information.

This episode is a supercut of standout moments from multiple Owned and Operated episodes, focused on one theme: how great operators build, scale, and eventually sell home service businesses.John Wilson pulls together some of the most valuable conversations from past episodes—covering acquisitions, exits, org structure, leadership at scale, and what actually changes when you stop running a single trade business and start building a platform.These clips span decades of operator experience, from buying broken HVAC companies to leading a $600M national home services business, and now applying the same playbook to new industries.What you'll hear in this supercut:How serial operators think about exits from day oneThe difference between running a trade and building a sellable businessWhy growth breaks when leadership and org structure can't keep upHow multi-location platforms balance local autonomy vs centralizationWhat private equity looks for in home service acquisitionsThis episode is ideal for listeners who want the big-picture thinking behind acquisitions, roll-ups, and long-term value creation—without committing to multiple full episodes.If you're building (or buying) a home service business and want to understand how experienced operators really think about scale and exits, this supercut is a must-listen.

Theatre and opera director Katie Mitchell talks to John Wilson about her career and formative influences. She is renowned for her experimental storytelling on stage, her feminist perspective, and for contemporary reframing of classic plays, she has directed more than 100 productions over more than 30 years. She has worked at the Royal Shakespeare Company, the Royal Opera House and the National Theatre, where - as associate director - she staged bold new versions of work by a wide range of writers including Aeschylus, Virginia Woolf, Chekhov and Sarah Kane. For many theatre goers, she is one of Britain's most important and innovative living directors.Producer: Edwina Pitman

In this episode of Owned and Operated, John Wilson is joined by Sam Preston (CEO of Service Scalers) to break down how smart home service operators should budget for marketing in 2026. They explain why one-size-fits-all marketing budgets don't work, how to reverse-engineer spend from the number of leads you actually need, and why most companies don't have a lead problem—they have an execution problem.This conversation goes deep on gross profit–based budgeting, flexible marketing spend, and the exact frameworks operators use to decide what to scale, cut, test, or deploy in emergencies.What you'll learn in this episode:Why marketing budgets should be based on gross profit, not revenueHow to calculate marketing spend by backing into daily lead requirementsThe difference between budgeting for a new business vs. a 10-year-old companyThe 4 (plus 1) marketing budget buckets every operator should useA simple kill vs. scale framework to test marketing channels without guesswork

Join Ivoclar (AND US!) this February at LMT Lab Day in Chicago. Ivoclar will be offering 16 different educational lectures over the three-day event, giving dental professionals plenty of opportunities to learn, connect, and grow. Visit labday.com/Ivoclar to view the full schedule and register, and be sure to stop by and see the Ivoclar team in the Windy City. Walking the Lab Day Chicago floor? Make it worth it. Stop by the FOLLOW-ME! hyperDENT booth (E-27, East Hall) and take part in their Milling Roadmap—a quick, scavenger-hunt-style activity that leads you to key milling partners like Axsys, Imagine, DOF, and Roland. Collect stamps at booths you're likely visiting anyway and get entered to win some great giveaways—including this year's grand prize: a foldable Honda electric scooter. You're already walking the floor. Now it might carry you. We welcome back longtime friend of the podcast John Wilson of Sunrise Dental Lab, returning for the first time since 2021—and this time as a fellow podcaster himself. What starts as a warm reunion quickly turns into a deep, honest conversation about passion, purpose, integrity, and what it really takes to survive (and stay sane) in today's dental lab world. John reflects on the evolution of his lab, sharing why he made the intentional decision not to chase endless growth, but instead to protect his team, his values, and his love for the craft. He talks candidly about “yesterday thinking,” adapting to digital dentistry without abandoning fundamentals, and why aligning with the right clients—not just more clients—changed everything. The discussion dives into what true lab–doctor partnerships look like, why trust is earned (not given), and how saying “no” can sometimes be the most powerful business decision you make. John also explains why single units matter just as much as full-arch cases, how education keeps technicians relevant, and why racing to the bottom on price is a losing game. Later, the conversation turns personal as John shares the inspiration behind his new solo podcast, Margins & Meaning—a storytelling-driven project created to document his journey, connect with technicians who feel alone, and leave something meaningful behind for the next generation. He opens up about legacy, creativity, fear, change, and why being heard matters just as much as having something to say. Join us at exocad Insights 2026, happening April 30–May 1, 2026, on the stunning island of Mallorca, Spain. This two-day event features powerhouse keynotes, hands-on workshops, live software demos, and top-tier industry showcases—all in one unforgettable setting. Barb and Elvis will be on site bringing you exclusive interviews, plus don't miss the Women in Dentistry Lunch, celebrating career growth, wellbeing, and the real stories shaping our profession. And of course, cap it all off with the legendary exoGlam Night under the stars. Tickets are limited. Visit exocad.com/insights-2026 and use code VFTBPalma15 for 15% off.Special Guest: John Wilson.

It's late January, and the intrepid Film Comment crew is on the ground reporting from an extra special edition of the Sundance Film Festival—the last to take place on the snowy slopes of Park City, Utah, the festival's home since 1981, before moving to Boulder, Colorado in 2027. For the next week, we'll be gathering the best critics on the scene to talk about each day's premieres on the Podcast. For our second Podcast from the fest, Film Comment Editor Devika Girish sat down with programmer Madeline Whittle (Film at Lincoln Center) and critic Will Tavlin (n+1) to discuss Adam and Zack Khalil's Aanikoobijigan [ancestor/great-grandparent/great-grandchild] (1:54), John Wilson's The History of Concrete (14:05), and Gabriela Osio Vanden and Jack Weisman's Nuisance Bear (28:11). Catch up on all of our Sundance 2026 coverage at filmcomment.com

In this inaugural episode, hosts John Wilson and Camrey Fox, along with Professor Dan Peterson, visit the Carthage Jail to discuss a theory by some enemies of the Church that Brigham Young was behind the death of Joseph Smith. The post Becoming Brigham Episode 1 first appeared on The Interpreter Foundation.

Ep. 366: Sundance 2026 - Amy Taubin on the festival, plus a preview of John Wilson's The History of Concrete Welcome to The Last Thing I Saw, with your host, Nicolas Rapold. The Sundance Film Festival begins its 2026 edition, and to kick off its final, I took a look back with Amy Taubin, a Sundance veteran who has written about the festival's films and evolution over decades. She shares her thoughts on Sundance, past and present, and we trade notes on titles in this edition whose premieres we have been anticipating, including the historic Once Upon a Time in Harlem. Finally, I talk about one festival highlight premiering on opening night, The History of Concrete, directed by John Wilson (of HBO's “How to With John Wilson” fame), and Taubin reflects on the history of Sundance's vaunted Main Street. Please support the production of this podcast by signing up at: rapold.substack.com Photo by Steve Snodgrass

Make Believe (L.O.V.E. ME). Irish emo queen, positively sad lyricist and the mayor of Severed Heart City, Steph O'Sullivan, is our guest on Episode 374 of Sappenin' Podcast! The Greywind vocalist returns with bottled up confessions on music industry trauma, sibling songwriting and transforming their narrative forever. In this conversation, Steph dissects the backstage process of waiting nine years for the opportunity to release a sophomore record, character vs outfit concepts, convincing Casey Cavaliere (The Wonder Years) on as their manager, finding a new lease of emo positivity on the world, creating their own Irish-Emo genre, viral tattoos, nostalgic roots, why MySpace made life so much easier, secret selfies, queuing to meet Taking Back Sunday as a kid, intense alien conspires, almost getting Pete Wentz on the record, what it's like writing personal lyrics with her brother, My Chemical Romance lore, hair-dye nightmares, scaring people in supermarkets and more! Turn it up and join Sean and Morgan to find out Sappenin' this week!Follow us on Social Media:Twitter: @sappeninpodInstagram: @sappeninpodSpecial thank you to our Sappenin' Podcast Patreons:Join the Sappenin' Podcast Community: Patreon.com/Sappenin.Kylie Wheeler, Janelle Caston, Paul Hirschfield, Tony Michael, Scarlet Charlton, Dilly Grimwood, Mitch Perry, Jonathan Gutierrez, Jahana, Marc Spector, Molly Molloy, James Bowerbank, Amee Louise, Kat Bessant, Amy Hogg, Chris Howard, Ian Gent, Jenni Robinson, Stuart McNaught, Jenni Munster, Keighley Mepham, Carl Pendlebury, Matt Roberts, Louis Cook, James Mcnaught, Martina McManus, Jason Heredia, Danny Eaton, Ollie Amesbury, Dan Peregreen, Emily Perry, Kalila Keane, Adam Parslow, Josh Crisp, Sofija Žuravska, Steve Howard, Connor Lewins, Kyle Smith, Em Evans Roberts, George Evans, Sinead O'Halloran, Kael braham, Jordan Harris, Georgie Hopkinson, John Wilson, Ayla Shelly, Kelly Young, David Winchurch, Justine Baddeley, Scott Evans, Andrew Simpson, Shaun Croucher, Grazyna McGroarty, Murray Grimwood, Joshua Ehrensperger-Lewis, Chris Harris, Erin Howard, Lucy Neill, Robert Fitton, Jessie Hellier, Robert Pike, Craig Harris, Anthony Matthews, Owen Davies, JessieGx, Samantha Bowen, Ruby Price, Lewis Sluman, Kieran Lewis, Samantha Neville, Evan, Andy, Michael Long, Natalie Wallace, Frances, Emma Musgrave, Ria Joy, Patrick Floyd, Sarah Maher, Ceris Clift, Hannah, Hayley Taylor, Gareth Desmond, Cheri, Loz, Jamie Snailham, Gemma Graham, Torky, Billy Parmiter, Meg, Eva B, Jack Wright, Emma Barber, Lloyd Pinder, Helen Macbeth, Katie Lyons, Dan Johnson, Mustard Mittthat, Ceri Craddock, Madeleine Inez, Robert Byrne, Christopher Goldring, Lesley Dargie-Walker. Beth Gayler, Chris Lincoln, Hannah Rachael, Kerry Beckett, Naomi Falgate, Leanne Gerrard, Ieuan Wheeler, Tom Hylands, Andrew Keech, Nuala Clark.Diolch and Thank You x Hosted on Acast. See acast.com/privacy for more information.

If you want to play the game on hard mode… randomly pick an industry and hope it works.In this episode of Owned and Operated, John Wilson and Jack Carr break down exactly how they'd build a home service business in 2026—and why the old 2016–2020 playbook is dead. They go deep on research-first market selection, avoiding late-stage consolidation traps, picking “boring” services with clean SKUs, and building a business that can win even when weather, competition, and ad platforms don't cooperate.In this episode, we cover:Research, Research, Research: Why “randomly picking a trade” is hard mode—and how to find unmet demand in a specific market.The 2016–2020 Playbook Is Irrelevant: Why advice from the late 2010s doesn't match today's competitive reality.Consolidation & Multiples: How consolidation changes outcomes—and why “gold mine” industries can cool off before you're big enough.Pick the Right Industry (Fragmented + Big TAM): What to look for in a winning service category in 2026.Boring Businesses Win: Drain cleaning, duct cleaning, leak detection, jetting, water filtration, septic, turf—simple offerings, repeatable operations.

American photographer Annie Leibovitz talks to John Wilson about her career and cultural influences.

Insurance claims, storm chasers, and broken incentives — welcome to the dark side of roofing.In this episode, John Wilson sits down (again) with Adam Cherup to unpack what really happens behind the scenes in roofing — from “deny, delay, defend” insurance tactics to the storm-chasing playbook that leaves homeowners stuck holding the warranty bag. They also get practical: seasonality, lead gen, cash flow, and what it actually takes to start a roofing business (especially in Florida).In this episode, we cover:The Insurance Game: “Deny, delay, defend” — and why carriers aren't your friend.Retail vs. Insurance Strategy: Why some roofers push retail first, then litigate the claim after.How to Win Insurance Work: Xactimate, codes, the paperwork game, and why payouts can double when done right.

Stained Glass Ceilings. The Wonder Years guitarist, artist manager and production consultant, Casey Cavaliere, is our guest on Episode 373 of Sappenin' Podcast! As he lands in the UK, ready to celebrate the tenth anniversary tour of 'No Closer to Heaven; Casey exclusively reflects on some the bands deepest cuts, advising new musicians and almost loosing a finger. In this conversation, discover how a Philadelphia punk group reached a cult following, the origin of Hank The Pigeon vs fan tattoos, travel nightmares, what happens when all your instruments don't make the flight, coffee shop breakthroughs, finding a fresh joy representing other bands, the Irish-Emo positivity of Greywind vs why Gully Boys are THE act to watch, underrated TWY guitar songs, pop-punk artefacts, joining the Becky Lynch fan club, the art of an English breakfast, recovering from his finger battle with a sharp cooking knife and more! Turn it up and join Sean and Morgan to find out Sappenin' this week!Follow us on Social Media:Twitter: @sappeninpodInstagram: @sappeninpodSpecial thank you to our Sappenin' Podcast Patreons:Join the Sappenin' Podcast Community: Patreon.com/Sappenin.Kylie Wheeler, Janelle Caston, Paul Hirschfield, Tony Michael, Scarlet Charlton, Dilly Grimwood, Mitch Perry, Jonathan Gutierrez, Jahana, Marc Spector, Molly Molloy, James Bowerbank, Amee Louise, Kat Bessant, Amy Hogg, Chris Howard, Ian Gent, Jenni Robinson, Stuart McNaught, Jenni Munster, Keighley Mepham, Carl Pendlebury, Matt Roberts, Louis Cook, James Mcnaught, Martina McManus, Jason Heredia, Danny Eaton, Ollie Amesbury, Dan Peregreen, Emily Perry, Kalila Keane, Adam Parslow, Josh Crisp, Sofija Žuravska, Steve Howard, Connor Lewins, Kyle Smith, Em Evans Roberts, George Evans, Sinead O'Halloran, Kael braham, Jordan Harris, Georgie Hopkinson, John Wilson, Ayla Shelly, Kelly Young, David Winchurch, Justine Baddeley, Scott Evans, Andrew Simpson, Shaun Croucher, Grazyna McGroarty, Murray Grimwood, Joshua Ehrensperger-Lewis, Chris Harris, Erin Howard, Lucy Neill, Robert Fitton, Jessie Hellier, Robert Pike, Craig Harris, Anthony Matthews, Owen Davies, JessieGx, Samantha Bowen, Ruby Price, Lewis Sluman, Kieran Lewis, Samantha Neville, Evan, Andy, Michael Long, Natalie Wallace, Frances, Emma Musgrave, Ria Joy, Patrick Floyd, Sarah Maher, Ceris Clift, Hannah, Hayley Taylor, Gareth Desmond, Cheri, Loz, Jamie Snailham, Gemma Graham, Torky, Billy Parmiter, Meg, Eva B, Jack Wright, Emma Barber, Lloyd Pinder, Helen Macbeth, Katie Lyons, Dan Johnson, Mustard Mittthat, Ceri Craddock, Madeleine Inez, Robert Byrne, Christopher Goldring, Lesley Dargie-Walker. Beth Gayler, Chris Lincoln, Hannah Rachael, Kerry Beckett, Naomi Falgate, Leanne Gerrard, Ieuan Wheeler, Tom Hylands, Andrew Keech, Nuala Clark.Diolch and Thank You x Hosted on Acast. See acast.com/privacy for more information.

In this episode of Owned and Operated, John Wilson sits down with Adam Cherup, a “disaster roofer” who's built a niche, high-margin business installing shrink-wrap temporary roofs after hurricanes, wind events, hail, and fires. Instead of blue tarps that fail in weeks (and often aren't covered more than once), Adam installs a manufacturer-rated wrap that can last up to a year (or longer)—buying homeowners, schools, hospitals, and commercial properties time while insurance claims and full roof replacements drag on.Adam breaks down the economics: 60–80% margins, typical residential jobs around $20K–$30K, and large commercial/school projects in the $150K–$350K+ range (with massive roofs reaching even higher). You'll hear how he gets work (including a key referral partner who pre-positions before storms), why this niche is best paired with an existing roofing operation, and what makes the job uniquely difficult: travel, logistics, training crews, and negotiating with insurers who hate the sticker price—but can't ignore the cost of “future loss.”If you like niche business models with weirdly great unit economics, this one is basically printing money… in a disaster zone.What You'll LearnWhat shrink-wrap roofing is (and why it beats tarps after storms)Unit economics & margins: how this can hit 60–80% gross marginTypical job sizes: $20K–$30K homes, $150K–$350K schools, big commercial upsideHow insurance actually reacts (and how Adam gets paid ~99% of the time)How the work is sold: referrals, pre-storm positioning, and inbound search demand

Oscar-winning Mexican filmmaker Guillermo del Toro talks to John Wilson about his cultural influences. From his 1992 debut Cronos to his recent big budget spectacular retelling of Frankenstein, del Toro's 12 feature films mix fantasy, horror and Gothic romance to create modern fairy tales about innocence, brutality and redemption. His movies have won eight Academy Awards including three for Pan's Labyrinth in 2006, and four Oscars for The Shape Of Water in 2017, plus seven BAFTAs and three Golden Globes.Producer: Edwina PitmanArchive used: Clip from Pan's Labyrinth, Guillermo del Toro, 2006 Clip from Frankenstein, Guillermo del Toro, 2025 Clip from Frankenstein, James Whale, 1931 Clip from I Confess, Alfred Hitchcock, 1953

Referrals are still the #1 growth channel in home services — but most contractors treat it like hope marketing.In this episode, John Wilson sits down with Murphy Nadauld (ReferPro) to break down how the best operators turn word-of-mouth into a systematic, trackable, ROI-positive referral engine.They unpack why 83% of customers are willing to refer, yet only 29% actually do — and the three levers that close the gap: awareness, attribution, and automated rewards.You'll learn how top HVAC, plumbing, electrical, roofing, and restoration companies:Activate referrals directly through technicians in the homeBuild a B2B “affiliate army” (realtors, plumbers, inspectors, restoration partners)Tier incentives by job value so referrals scale without blowing up CACUse attribution and automation to make referrals predictable — not randomIf you're a contractor owner who wants referrals on demand, not vibes, this episode is your blueprint.In This Episode, We Cover:The referral gap: why customers want to refer but don'tThe 3-part referral system: Awareness → Attribution → RewardsHow “power referrers” actually emerge (and why spend ≠ referrals)Technician-driven referrals: QR codes, NFC, truck signage, leave-behinds

Lost Souls. UK's post-hardcore vs emo synth juggernauts, high-energy maniacs and secret nerds, Caskets, are our guests on Episode 372 of Sappenin' Podcast! Vocalist Matt Flood and drummer James Lazenby sneak us backstage at their final show of 2025, for unfiltered confessions on tour logistics, legal battles and trauma transformation lyrics on new album, The Only Heaven You'll Know. In this conversation, Matt and James discuss just how luxurious it is to find a bubblebath on the road, the worst smelling venues, an unexpected magic the gathering addiction, Warped Tour highs, why the stress of changing the band name turned into the best thing for them, alien conspiracies, international market response, how songwriting and practise works after Matt moved to America, Yorkshire nightclubs, surreal crowd moments, 2026 plans and more! Turn it up and join Sean and Morgan to find out Sappenin' this week!Follow us on Social Media:Twitter: @sappeninpodInstagram: @sappeninpodSpecial thank you to our Sappenin' Podcast Patreons:Join the Sappenin' Podcast Community: Patreon.com/Sappenin.Kylie Wheeler, Janelle Caston, Paul Hirschfield, Tony Michael, Scarlet Charlton, Dilly Grimwood, Mitch Perry, Jonathan Gutierrez, Jahana, Marc Spector, Molly Molloy, James Bowerbank, Amee Louise, Kat Bessant, Amy Hogg, Chris Howard, Ian Gent, Jenni Robinson, Stuart McNaught, Jenni Munster, Keighley Mepham, Carl Pendlebury, Matt Roberts, Louis Cook, James Mcnaught, Martina McManus, Jason Heredia, Danny Eaton, Ollie Amesbury, Dan Peregreen, Emily Perry, Kalila Keane, Adam Parslow, Josh Crisp, Sofija Žuravska, Steve Howard, Connor Lewins, Kyle Smith, Em Evans Roberts, George Evans, Sinead O'Halloran, Kael braham, Jordan Harris, Georgie Hopkinson, John Wilson, Ayla Shelly, Kelly Young, David Winchurch, Justine Baddeley, Scott Evans, Andrew Simpson, Shaun Croucher, Grazyna McGroarty, Murray Grimwood, Joshua Ehrensperger-Lewis, Chris Harris, Erin Howard, Lucy Neill, Robert Fitton, Jessie Hellier, Robert Pike, Craig Harris, Anthony Matthews, Owen Davies, JessieGx, Samantha Bowen, Ruby Price, Lewis Sluman, Kieran Lewis, Samantha Neville, Evan, Andy, Michael Long, Natalie Wallace, Frances, Emma Musgrave, Ria Joy, Patrick Floyd, Sarah Maher, Ceris Clift, Hannah, Hayley Taylor, Gareth Desmond, Cheri, Loz, Jamie Snailham, Gemma Graham, Torky, Billy Parmiter, Meg, Eva B, Jack Wright, Emma Barber, Lloyd Pinder, Helen Macbeth, Katie Lyons, Dan Johnson, Mustard Mittthat, Ceri Craddock, Madeleine Inez, Robert Byrne, Christopher Goldring, Lesley Dargie-Walker. Beth Gayler, Chris Lincoln, Hannah Rachael, Kerry Beckett, Naomi Falgate, Leanne Gerrard, Ieuan Wheeler, Tom Hylands, Andrew Keech, Nuala Clark.Diolch and Thank You x Hosted on Acast. See acast.com/privacy for more information.

This is the literal easiest lever you can pull to add leads tomorrow: turn on (and properly run) Google Local Services Ads (LSAs).In this episode, John Wilson sits down with Sam Preston (CEO of Service Scalers) to break down why LSAs are still absurdly underutilized in home services—and how a simple setup + consistency flywheel (answer calls → book jobs → earn 5-star reviews) can ramp a business fast.They also zoom out into the operator view: how John evaluates acquisitions through the lens of marketing, why under-spent businesses with strong reviews are so attractive, and the biggest LSA mistakes they see (turning it off, wrong services/locations, and “set it and forget it”).If you're a contractor owner (HVAC, plumbing, electrical, etc.) and you want a no-excuses playbook to get more calls in 2026, start here.

Comedian and writer Ricky Gervais talks to John Wilson about his formative creative influences and inspirations. Ricky Gervais made his name as the co-creator and star of The Office, the mock documentary series which became a landmark in British television comedy, and was shown all round the world. Further success followed with the comedy drama series Extras, Life's Too Short and Afterlife, and awards including two Emmys, four Golden Globes and seven BAFTAs. Ricky Gervais has written and performed numerous solo stand-up shows around the world, the latest of which, Mortality, was filmed for Netflix and has just earned him a tenth Golden Globe nomination.Gervais tells John Wilson about his early comic influences including Laurel and Hardy, Fawlty Towers and Derek and Clive, the foul-mouthed drunken alter egos created by comedy duo Peter Cook and Dudley Moore on three, largely improvised, spoken-word albums recorded in the 1970s. He also talks about his own approach to writing comedy and the huge inspiration that the 1984 mock rock documentary This Is Spinal Tap was on the creation of The Office.Producer: Edwina PitmanArchive used: Laurel and Hardy theme, Dance of the Cuckoos The Office, Series 1, Downsize, BBC2, 2001 Fawlty Towers, Series 1, A Touch of Class, BBC2, 1975 Golden Globes, opening monologue, 2020 This Is Spinal Tap, Rob Reiner, 1984

We're heading into 2026 with one goal: stop losing money.Not “grow at all costs.” Not “try harder.” Just: build a healthy business that actually cash flows.In this episode, John Wilson and Jack Carr break down what they're cutting, tightening, and renegotiating in 2026 to go from ~13% EBITDA to 20% EBITDA—and why they're also targeting 10% net profit after realizing how big the gap can be between EBITDA and real take-home profit.They walk through the exact planning process they used this year (operational inputs → revenue → profit plan), then share the unsexy truth: most of the gains don't come from some magic tactic… they come from relentless efficiency—marketing discipline, killing bloated software, renegotiating vendor terms, tightening material spend, and finding hidden leaks everywhere.If you run a home service business (at any size), this is your 2026 playbook for getting healthy first—then scaling from strength.In this episode, we cover:“Just Don't Lose Money” Mindset: Why refusing to lose changes everythingProfit Planning for 2026: Planning off the P&L (not vibes)EBITDA Isn't a Light Switch: Why profitability is an on-ramp (and takes time)Marketing Discipline: Cutting inconsistent channels + tracking cancellation rateSoftware Bloat: The hidden $10K–$50K/month leak almost everyone has

Fall To Pieces. Mental health guru, pop-punk drummer and certified lovely human, Si Martin, is our guest on Episode 371 of Sappenin' Podcast! The Junior rhythm master reveals exclusive secrets on the bands future, ambient sessions for Novo Amore and raising awareness for the fight against depression, with his non-profit charity, Heads Above The Waves, recorded live in front of a SOLD-OUT rowdy crowd, at Tiny Rebel Cardiff. In this conversation, Si opens up on the organisations famous merch with a message campaign, being a safe space and resource within the alternative scene, tackling tough topics with real life humour, how to take better care of your emo brain, why drumming is his perfect release, what it's really like being in a band with a famous wrestler, new album plans, hanging out with Neck Deep in Jakarta, awkward penis envy drugs, the right way to work a raffle, audience heckles, weird gigs and more! Plus, we're treated to live acoustic session track by Meg Borges from Say It Away! Turn it up and join Sean and Morgan to find out Sappenin' this week!Follow us on Social Media:Twitter: @sappeninpodInstagram: @sappeninpodSpecial thank you to our Sappenin' Podcast Patreons:Join the Sappenin' Podcast Community: Patreon.com/Sappenin.Kylie Wheeler, Janelle Caston, Paul Hirschfield, Tony Michael, Scarlet Charlton, Dilly Grimwood, Mitch Perry, Jonathan Gutierrez, Jahana, Marc Spector, Molly Molloy, James Bowerbank, Amee Louise, Kat Bessant, Amy Hogg, Chris Howard, Ian Gent, Jenni Robinson, Stuart McNaught, Jenni Munster, Keighley Mepham, Carl Pendlebury, Matt Roberts, Louis Cook, James Mcnaught, Martina McManus, Jason Heredia, Danny Eaton, Ollie Amesbury, Dan Peregreen, Emily Perry, Kalila Keane, Adam Parslow, Josh Crisp, Sofija Žuravska, Steve Howard, Connor Lewins, Kyle Smith, Em Evans Roberts, George Evans, Sinead O'Halloran, Kael braham, Jordan Harris, Georgie Hopkinson, John Wilson, Ayla Shelly, Kelly Young, David Winchurch, Justine Baddeley, Scott Evans, Andrew Simpson, Shaun Croucher, Grazyna McGroarty, Murray Grimwood, Joshua Ehrensperger-Lewis, Chris Harris, Erin Howard, Lucy Neill, Robert Fitton, Jessie Hellier, Robert Pike, Craig Harris, Anthony Matthews, Owen Davies, JessieGx, Samantha Bowen, Ruby Price, Lewis Sluman, Kieran Lewis, Samantha Neville, Evan, Andy, Michael Long, Natalie Wallace, Frances, Emma Musgrave, Ria Joy, Patrick Floyd, Sarah Maher, Ceris Clift, Hannah, Hayley Taylor, Gareth Desmond, Cheri, Loz, Jamie Snailham, Gemma Graham, Torky, Billy Parmiter, Meg, Eva B, Jack Wright, Emma Barber, Lloyd Pinder, Helen Macbeth, Katie Lyons, Dan Johnson, Mustard Mittthat, Ceri Craddock, Madeleine Inez, Robert Byrne, Christopher Goldring, Lesley Dargie-Walker. Beth Gayler, Chris Lincoln, Hannah Rachael, Kerry Beckett, Naomi Falgate, Leanne Gerrard, Ieuan Wheeler, Tom Hylands, Andrew Keech, Nuala Clark.Diolch and Thank You x Hosted on Acast. See acast.com/privacy for more information.

Open Your Eyes. The unmistakable voice of soulful rock, your favourite wrestling theme and certified scene legend, Myles Kennedy, is our guest on Episode 370 of Sappenin' Podcast! The Alter Bridge frontman reflects on his unprecedented career journey with exclusive secrets on the bands new self titled record, becoming Slash's righthand man and how he almost reunited Led Zeppelin, maybe!? In this conversation, Myles opens up on prioritising time with all his separate projects, solo songwriting vs AB8, why metal critics never understood their identity, honest thoughts on the Creed reunion, humble beginnings, his love for all things music, almost pursuing football. early industry setbacks, originally turning down Slash and Velvet Revolver, stepping in for Axl Rose at Guns' N' Roses official Rock N Roll Hall of Fame ceremony, privately jamming with Jimmy Page, John Paul Jones and Jason Bonham, pinch me moments, other untold offers, the wrestling cult following of Metalingus, starting their own BlackBird Festival 2026 in Cardiff, the perfect idea for a book, inside tour jokes and more! Turn it up and join Sean and Morgan to find out Sappenin' this week!Follow us on Social Media:Twitter: @sappeninpodInstagram: @sappeninpodSpecial thank you to our Sappenin' Podcast Patreons:Join the Sappenin' Podcast Community: Patreon.com/Sappenin.Kylie Wheeler, Janelle Caston, Paul Hirschfield, Tony Michael, Scarlet Charlton, Dilly Grimwood, Mitch Perry, Jonathan Gutierrez, Jahana, Marc Spector, Molly Molloy, James Bowerbank, Amee Louise, Kat Bessant, Amy Hogg, Chris Howard, Ian Gent, Jenni Robinson, Stuart McNaught, Jenni Munster, Keighley Mepham, Carl Pendlebury, Matt Roberts, Louis Cook, James Mcnaught, Martina McManus, Jason Heredia, Danny Eaton, Ollie Amesbury, Dan Peregreen, Emily Perry, Kalila Keane, Adam Parslow, Josh Crisp, Sofija Žuravska, Steve Howard, Connor Lewins, Kyle Smith, Em Evans Roberts, George Evans, Sinead O'Halloran, Kael braham, Jordan Harris, Georgie Hopkinson, John Wilson, Ayla Shelly, Kelly Young, David Winchurch, Justine Baddeley, Scott Evans, Andrew Simpson, Shaun Croucher, Grazyna McGroarty, Murray Grimwood, Joshua Ehrensperger-Lewis, Chris Harris, Erin Howard, Lucy Neill, Robert Fitton, Jessie Hellier, Robert Pike, Craig Harris, Anthony Matthews, Owen Davies, JessieGx, Samantha Bowen, Ruby Price, Lewis Sluman, Kieran Lewis, Samantha Neville, Evan, Andy, Michael Long, Natalie Wallace, Frances, Emma Musgrave, Ria Joy, Patrick Floyd, Sarah Maher, Ceris Clift, Hannah, Hayley Taylor, Gareth Desmond, Cheri, Loz, Jamie Snailham, Gemma Graham, Torky, Billy Parmiter, Meg, Eva B, Jack Wright, Emma Barber, Lloyd Pinder, Helen Macbeth, Katie Lyons, Dan Johnson, Mustard Mittthat, Ceri Craddock, Madeleine Inez, Robert Byrne, Christopher Goldring, Lesley Dargie-Walker. Beth Gayler, Chris Lincoln, Hannah Rachael, Kerry Beckett, Naomi Falgate, Leanne Gerrard, Ieuan Wheeler, Tom Hylands, Andrew Keech, Nuala Clark.Diolch and Thank You x Hosted on Acast. See acast.com/privacy for more information.

In this episode of Owned and Operated, John Wilson sits down with Sam Preston, CEO of Service Scalers, to break down one of the most overlooked (and misunderstood) marketing channels in home services: Nextdoor.They unpack why Nextdoor feels annoying—but works incredibly well when used the right way. From neighborhood recommendation posts to organic storytelling, this platform behaves less like Google Ads and more like a digital referral engine.John and Sam discuss why salesy ads and coupons usually flop, while real-world job photos, personal narratives, and community-driven content quietly generate high-intent leads. They also explore how small operators are winning big by treating Nextdoor like a mix of Google Business Profile + Facebook Groups, and why larger companies struggle to replicate that authenticity.The conversation covers the three ways to win on Nextdoor (ads, organic posting, and commenting), common mistakes contractors make, and how operators can turn technicians into content creators to scale neighborhood trust—without blowing up their marketing budget.If you're looking for more phone calls, higher close rates, and marketing that actually feels like referrals—this episode breaks down how to think about Nextdoor the right way.What You'll LearnWhy Nextdoor behaves more like referrals than traditional lead genThe three ways to market on Nextdoor (and which ones actually work)Why organic, narrative posts outperform coupons and adsHow small, local operators beat larger brands on trustThe role of social proof in neighborhood-driven platformsHow to turn field techs into authentic content creatorsThe biggest mistakes that get contractors ignored—or kicked offHost: John WilsonGuest: Sam Preston

Scars of Steel! Wrestling superstar, titanium powerhouse and brutal badass, Alex Windsor, is our guest on Episode 369 of Sappenin' Podcast! All Elite Wrestling's newest signing reflects on her overdue journey from the independent scene to international television, how she almost quit the business and the origin of her addictive catchphrase. In this conversation, WINDZAAAA exclusively pulls back the curtain on her intense weekly travel schedule, suitcase essentials, secret music playlists, career threatening injuries, weird venues, important learning curves, crowd phycology, wanting to upstage her fiance (Will Ospreay) entrance, unexpected celebrity dream matches, Wembley ambitions, backstage meme moments, drunk fantasy booking and more! Turn it up and join Sean and Morgan to find out Sappenin' this week!Follow us on Social Media:Twitter: @sappeninpodInstagram: @sappeninpodSpecial thank you to our Sappenin' Podcast Patreons:Join the Sappenin' Podcast Community: Patreon.com/Sappenin.Kylie Wheeler, Janelle Caston, Paul Hirschfield, Tony Michael, Scarlet Charlton, Dilly Grimwood, Mitch Perry, Jonathan Gutierrez, Jahana, Marc Spector, Molly Molloy, James Bowerbank, Amee Louise, Kat Bessant, Amy Hogg, Chris Howard, Ian Gent, Jenni Robinson, Stuart McNaught, Jenni Munster, Keighley Mepham, Carl Pendlebury, Matt Roberts, Louis Cook, James Mcnaught, Martina McManus, Jason Heredia, Danny Eaton, Ollie Amesbury, Dan Peregreen, Emily Perry, Kalila Keane, Adam Parslow, Josh Crisp, Sofija Žuravska, Steve Howard, Connor Lewins, Kyle Smith, Em Evans Roberts, George Evans, Sinead O'Halloran, Kael braham, Jordan Harris, Georgie Hopkinson, John Wilson, Ayla Shelly, Kelly Young, David Winchurch, Justine Baddeley, Scott Evans, Andrew Simpson, Shaun Croucher, Grazyna McGroarty, Murray Grimwood, Joshua Ehrensperger-Lewis, Chris Harris, Erin Howard, Lucy Neill, Robert Fitton, Jessie Hellier, Robert Pike, Craig Harris, Anthony Matthews, Owen Davies, JessieGx, Samantha Bowen, Ruby Price, Lewis Sluman, Kieran Lewis, Samantha Neville, Evan, Andy, Michael Long, Natalie Wallace, Frances, Emma Musgrave, Ria Joy, Patrick Floyd, Sarah Maher, Ceris Clift, Hannah, Hayley Taylor, Gareth Desmond, Cheri, Loz, Jamie Snailham, Gemma Graham, Torky, Billy Parmiter, Meg, Eva B, Jack Wright, Emma Barber, Lloyd Pinder, Helen Macbeth, Katie Lyons, Dan Johnson, Mustard Mittthat, Ceri Craddock, Madeleine Inez, Robert Byrne, Christopher Goldring, Lesley Dargie-Walker. Beth Gayler, Chris Lincoln, Hannah Rachael, Kerry Beckett, Naomi Falgate, Leanne Gerrard, Ieuan Wheeler, Tom Hylands, Andrew Keech, Nuala Clark.Diolch and Thank You x Hosted on Acast. See acast.com/privacy for more information.

In this episode of Owned and Operated, John Wilson and Jack break down what “smart investing” actually looks like for home service operators—starting with the truth most owners miss: if you run a business, you're already an investor. You're investing money, attention, and people every day.They start with a practical framework for P&L investing (software, headcount, SG&A): if your business sells for a multiple, then any new expense should produce a return that justifies that multiple—otherwise, you may be quietly reducing enterprise value.From there, they unpack the difference between balance sheet investments (trucks, equipment, inventory) vs P&L investments, why banks and buyers mostly care about EBITDA, and how focusing on fewer initiatives can drive more profitable growth.Then they shift into the “outside the business” conversation: when diversification helps, when it's a distraction, and how operators can think in two buckets—cash-flow assets that fund life, and enterprise-value assets that build wealth.If you're adding software, hiring leaders, buying equipment, or debating real estate vs reinvesting in the core business—this episode gives you a clean way to think about ROI, focus, and capital allocation.What You'll LearnWhy every operator is an investor (capital, people, and attention allocation)A simple rule for P&L expenses: should this generate a 3x+ return based on your business multiple?The difference between investing on the balance sheet vs the P&L

In this episode of Owned and Operated, John Wilson sits down with Aizik Zimerman of Jay Blanton Plumbing (Chicago) to break down the remote staffing playbook that most home service operators still aren't using.John and Aizik start with a real-world story from a contractor event—how one company allegedly went from $0 to $6M using yard signs, and how Aizik tested it immediately (including the “don't put them on every corner” lesson).Then they go deep on what actually drives scale: building a remote-first, offshore-heavy team that works in the real world. Aizik shares how his business grew to 140 employees with 50+ overseas team members, and how he structures offshore hiring across accounting, install coordination, marketing, recruiting, dispatch, and fleet coordination.They break down the “hub and spoke” model: keep your US leaders focused on thinking and decision-making, then build specialized offshore roles to handle execution—so your business moves faster without bloating payroll.If you're trying to expand coverage, build specialization early, or you've wondered whether recruiting + dispatch + ops coordination can really be offshored, this episode is the blueprint.What You'll LearnWhy “if it can be done remote, it can be done from anywhere”The hub & spoke model: US leaders + offshore execution podsHow Aizik offshores technician recruiting (and why it's a massive unlock)Which roles are easiest vs hardest to offshore (CSR vs dispatch/install coordination)How to reduce “overemployment” risk with real systems (Zoom rooms, accountability layers)Why you should default to remote-first hiring at any size—even at $500K/year

Let's Have A Kiki. Scissor Sisters resident filthy, gorgeous, troublemaker, Bridget Barken, is our guest on Episode 368 of Sappenin' Podcast! The resident songstress, actress and burlesque dancer, exclusively flirts her way through untold secrets on the bands 2025 reunion, finding her voice and an important heart to heart call with Ana Matronic. In this conversation, Bridget opens up on her role vs character arc within the Scissor-verse, celebrating their unapologetically camp legacy, rock vs pop moments, playing their first shows together in over twelve years, insane stage production, being eaten by fuzzy monsters, being accepted as an official member, new music rumours, her unorthodox route into entertainment, running a burlesque club, the lap dance rule, acting in featured films, living with Daniel Franzese (Mean Girls), 2000s pranks, self love sacrifices, solo albums, fighting herself in a boxing ring, explicit backstage stories and more! Turn it up and join Sean and Morgan to find out Sappenin' this week!Follow us on Social Media:Twitter: @sappeninpodInstagram: @sappeninpodSpecial thank you to our Sappenin' Podcast Patreons:Join the Sappenin' Podcast Community: Patreon.com/Sappenin.Kylie Wheeler, Janelle Caston, Paul Hirschfield, Tony Michael, Scarlet Charlton, Dilly Grimwood, Mitch Perry, Jonathan Gutierrez, Jahana, Marc Spector, Molly Molloy, James Bowerbank, Amee Louise, Kat Bessant, Amy Hogg, Chris Howard, Ian Gent, Jenni Robinson, Stuart McNaught, Jenni Munster, Keighley Mepham, Carl Pendlebury, Matt Roberts, Louis Cook, James Mcnaught, Martina McManus, Jason Heredia, Danny Eaton, Ollie Amesbury, Dan Peregreen, Emily Perry, Kalila Keane, Adam Parslow, Josh Crisp, Sofija Žuravska, Steve Howard, Connor Lewins, Kyle Smith, Em Evans Roberts, George Evans, Sinead O'Halloran, Kael braham, Jordan Harris, Georgie Hopkinson, John Wilson, Ayla Shelly, Kelly Young, David Winchurch, Justine Baddeley, Scott Evans, Andrew Simpson, Shaun Croucher, Grazyna McGroarty, Murray Grimwood, Joshua Ehrensperger-Lewis, Chris Harris, Erin Howard, Lucy Neill, Robert Fitton, Jessie Hellier, Robert Pike, Craig Harris, Anthony Matthews, Owen Davies, JessieGx, Samantha Bowen, Ruby Price, Lewis Sluman, Kieran Lewis, Samantha Neville, Evan, Andy, Michael Long, Natalie Wallace, Frances, Emma Musgrave, Ria Joy, Patrick Floyd, Sarah Maher, Ceris Clift, Hannah, Hayley Taylor, Gareth Desmond, Cheri, Loz, Jamie Snailham, Gemma Graham, Torky, Billy Parmiter, Meg, Eva B, Jack Wright, Emma Barber, Lloyd Pinder, Helen Macbeth, Katie Lyons, Dan Johnson, Mustard Mittthat, Ceri Craddock, Madeleine Inez, Robert Byrne, Christopher Goldring, Lesley Dargie-Walker. Beth Gayler, Chris Lincoln, Hannah Rachael, Kerry Beckett, Naomi Falgate, Leanne Gerrard, Ieuan Wheeler, Tom Hylands, Andrew Keech, Nuala Clark.Diolch and Thank You x Hosted on Acast. See acast.com/privacy for more information.

In this episode of Owned and Operated, John Wilson sits down with Sam Preston — CEO of Service Scalers — to talk about the marketing asset that still quietly outperforms everything else in home services: your Google Business Profile (GBP). John and Sam break down why AI hasn't disrupted GBP the way people expected, how Google reviews are now getting pulled directly into AI search results, and why “map pack visibility” remains the cheapest, highest-intent lead source in the game.They get tactical on what actually drives rankings and calls in 2026. Sam lays out the three biggest needle-movers — proximity, category/keyword strength, and reviews — and John shows how Wilson Companies invests roughly $10K/month into GBP because it drives roughly $500K/month in sales. They go deep on why location is a marketing decision, how to scale multiple profiles without overlapping service areas, and why most owners waste time optimizing tiny details before locking in the fundamentals.If your LSA performance is lagging, your organic lead volume feels capped, or you're planning multi-location growth next year, this episode is the blueprint for turning GBP into a compounding growth engine.What You'll LearnThe 3 ranking drivers that matter most: proximity, primary category, review cadenceWhy location is a marketing decision (and how it changes growth overnight)How to scale multi-trade businesses without confusing Google's category systemThe real review strategy: frequency, volume, quality, and photos

In this episode of Owned and Operated, John Wilson sits down with Ken Goodrich — legendary home services operator, turnaround specialist, and former CEO/Chairman of Goettl Air Conditioning & Plumbing — to unpack what it really takes to build, scale, and successfully exit a home service business.Ken shares the origin story that shaped his entire career: buying his first HVAC business at 25, getting crushed by payroll tax mistakes, and discovering The E-Myth at the exact moment everything fell apart. That wake-up call turned into a repeatable business-building playbook — one he's used to build and sell six home service companies, including taking Goettl from $11M in revenue and losing $3M to $250M across 11 locations and 1,000+ employees.John and Ken dig into the real mechanics of multi-location growth: why most owners hit a wall, how daily scoreboards and call-by-call discipline keep branches aligned, and what changes before you have a full senior leadership bench. Ken also lays out his view on the “sweet spot” for exits, when to bring on capital, and why operators should treat every growth phase like a 1,000-day value creation sprint.If you're thinking about acquisitions, preparing for multi-market expansion, or asking “when is the right time to take chips off the table?” — this episode is the blueprint.What You'll LearnHow Ken used E-Myth systems to go from tech-owner chaos to scalable processThe multi-branch management cadence that keeps remote locations on-trackWhy “easy lead years” create sloppy habits — and how to run with a scarcity mindsetThe real EBITDA thresholds that change your exit options and multiples

Something To Write Home About! Midwest emo's original poster-child, your favourite lyricists favourite lyricist and and self proclaimed professional imperfectionist, Matt Pryor, is our guest on Episode 367 of Sappenin' Podcast! The Get Up Kids vocalist gets deep challenging truths on his own legacy, the true price of nostalgia and touring for the first time completely sober. In this conversation, the second wave royalty talks through the bands struggle with fame, not liking to take credit for inspiring a generation of artists, Fall Out Boy vs Paramore appreciations, navigating through industry politics, songwriting priorities, sober journey, new solo album, The Salton Sea, releasing music independently compared his major label deals, how a string of anniversary tours effected his mental health, finding fresh gratitude, hiring his kids, UK tour secrets, Jimmy Eat World, accidentally playing to a mormon frat house, finding a real fight club and more! Turn it up and join Sean and Morgan to find out Sappenin' this week!Follow us on Social Media:Twitter: @sappeninpodInstagram: @sappeninpodSpecial thank you to our Sappenin' Podcast Patreons:Join the Sappenin' Podcast Community: Patreon.com/Sappenin.Kylie Wheeler, Janelle Caston, Paul Hirschfield, Tony Michael, Scarlet Charlton, Dilly Grimwood, Mitch Perry, Jonathan Gutierrez, Jahana, Marc Spector, Molly Molloy, James Bowerbank, Amee Louise, Kat Bessant, Amy Hogg, Chris Howard, Ian Gent, Jenni Robinson, Stuart McNaught, Jenni Munster, Keighley Mepham, Carl Pendlebury, Matt Roberts, Louis Cook, James Mcnaught, Martina McManus, Jason Heredia, Danny Eaton, Ollie Amesbury, Dan Peregreen, Emily Perry, Kalila Keane, Adam Parslow, Josh Crisp, Sofija Žuravska, Steve Howard, Connor Lewins, Kyle Smith, Em Evans Roberts, George Evans, Sinead O'Halloran, Kael braham, Jordan Harris, Georgie Hopkinson, John Wilson, Ayla Shelly, Kelly Young, David Winchurch, Justine Baddeley, Scott Evans, Andrew Simpson, Shaun Croucher, Grazyna McGroarty, Murray Grimwood, Joshua Ehrensperger-Lewis, Chris Harris, Erin Howard, Lucy Neill, Robert Fitton, Jessie Hellier, Robert Pike, Craig Harris, Anthony Matthews, Owen Davies, JessieGx, Samantha Bowen, Ruby Price, Lewis Sluman, Kieran Lewis, Samantha Neville, Evan, Andy, Michael Long, Natalie Wallace, Frances, Emma Musgrave, Ria Joy, Patrick Floyd, Sarah Maher, Ceris Clift, Hannah, Hayley Taylor, Gareth Desmond, Cheri, Loz, Jamie Snailham, Gemma Graham, Torky, Billy Parmiter, Meg, Eva B, Jack Wright, Emma Barber, Lloyd Pinder, Helen Macbeth, Katie Lyons, Dan Johnson, Mustard Mittthat, Ceri Craddock, Madeleine Inez, Robert Byrne, Christopher Goldring, Lesley Dargie-Walker. Beth Gayler, Chris Lincoln, Hannah Rachael, Kerry Beckett, Naomi Falgate, Leanne Gerrard, Ieuan Wheeler, Tom Hylands, Andrew Keech, Nuala Clark.Diolch and Thank You x Hosted on Acast. See acast.com/privacy for more information.

In this episode, John Wilson sits down with Patrick Dichter, owner of AppleTree Business Services, to break down what “good accounting” actually looks like inside a growing home service business — and why financial clarity becomes a competitive advantage as you scale.John opens up about a hard truth: he didn't get his first clean month-end close until last year, and it made almost a decade of decision-making harder than it needed to be. Patrick walks through the real stages most home service operators go through — from “Checkbook Charlie” to outsourced bookkeeping to in-house controllers — and the exact problems that show up at each stage.They dig into why growth eats cash even when the business is “doing everything right,” how bad accruals and broken CRM/accounting integrations quietly destroy margins, and what a simple cash forecast can do to keep you out of trouble. John also shares the painful lesson he learned in 2025: you can run a strong P&L and still get smoked on cash if you're not thinking about the balance sheet.If you've ever asked “where's my money?” while growing, struggled to trust your gross margin, or felt like your business is flying blind month-to-month — this one is for you.

In this episode, John Wilson is on-site in Chicago with Aizik Zimerman, owner of J.Blanton Plumbing, to break down how one of the fastest-growing plumbing companies in the country built a sewer and drain growth engine. Since buying the $6M Jay Blanton business at the end of 2022, Aizik has scaled it to ~$25M this year and a $30M run rate — and nearly half that growth is coming from sewers. They unpack the investments, the operational build-out, and the marketing + sales system that turned trenchless lining into a repeatable, high-volume profit center. Aizik shares the exact playbook behind his “Unclogs for Dogs” offer, why they send salespeople with cameras first (no junior drain tech flip), and how they price lining as the cheaper alternative to excavation to beat inertia and win the market. If you're trying to add $5–$10M of revenue through drains, improve close rates, or build a trenchless division that actually scales, this episode is a must-listen.What You'll LearnThe 2022 → 2025 growth story: $6M to $25M+ and what changed operationallyWhy Aizik bet big on sewers while competitors stayed HVAC-heavyThe economics of lining vs. digging: pricing, margins, and why “cheaper lining” winsHow a $1M+ CapEx investment (UV curing trailers, jetting, prep teams) unlocked volume

Dirtbag(s) All The Bad Guys Want! This generations two greatest pop-punk vs pop-culture lyricists, Jaret Reddick and Brendan B. Brown, are our guests on Episode 366 of Sappenin' Podcast! The Bowling For Soup and Wheatus icons, exclusively team up for a roundtable full of untold secrets, behind their most famous songs, concurring the scene on their terms and sharing their biggest ever show, playing Wembley Arena, UK on December 13th 2025. In this conversation, JR + BBB open on their friendship, overcoming very similar industry struggles, the curse vs blessing of living with hit singles, earning their does in beaten up tour vans, rejecting new label offers, independent kinships, how both bands are bigger than ever thirty years later, songwriting loopholes, Teenage Dirtbag vs 1985 character conspires, new music, Wembley surprise, magic Lucozade vs Ribena, important no stage food rules, what songs from each-others back catalog they wish they written and more! Turn it up and join Sean and Morgan to find out Sappenin' this week!Follow us on Social Media:Twitter: @sappeninpodInstagram: @sappeninpodSpecial thank you to our Sappenin' Podcast Patreons:Join the Sappenin' Podcast Community: Patreon.com/Sappenin.Kylie Wheeler, Janelle Caston, Paul Hirschfield, Tony Michael, Scarlet Charlton, Dilly Grimwood, Mitch Perry, Nathan Crawshaw, Molly Molloy, James Bowerbank, Amee Louise, Kat Bessant, Kieran Lewis, Alexandra Pemblington, Jonathan Gutierrez, Jenni Robinson, Stuart McNaught, Jenni Munster, Louis Cook, Carl Pendlebury, James Mcnaught, Martina McManus, Jason Heredia, John&Emma, Danny Eaton, RahRah James, Sian Foynes, Evan, Ollie Amesbury, Dan Peregreen, Emily Perry, Kalila Keane, Adam Parslow, Josh Crisp, Vicki Henshaw, Laura Russell, Fraser Cummings, Sophie Ansell, Kyle Smith, Connor Lewins, Billy Hunter, Harry Radford, George Evans, Em Evans Roberts, Thomas O'Neill, Sinead O'Halloran, Kael Braham, Jade Austin, Charlie Wood, Aurora Winchester, Jordan Harris, James Page, Georgie Hopkinson, Helen Anyetta, John Wilson, Lisa Sullivan, Ayla Emo, Kelly Young, Jennifer Dean, Tj Ambler-Shattock, Chaz Howkins, Michael Snowden, Justine Baddeley, David Winchurch, Jim Farrell, Scott Evans, Andrew Simpson, Shaun Croucher, Lewis Sluman, Ellie Gowers, Luke Wardle, Grazyna McGroarty, Nathan Matheson, Matt Roberts, Joshua Lewis, Erin Howard,, Chris Harris, Lucy Neill, Amy Thomas, Jessie Hellier, Stevie Burke, Robert Pike, Anthony Matthews, Samantha Neville, Sarah Maher, Owen Davies, Bethan Downing, Jessica Tiernan, Danielle Oldershaw, Samantha Bowen, Ruby Price, Jule Ferl, Alice Wood, Billy Parmiter, Emma Musgrave, Rhian Friggens, Hannah Kenyon, Patrick Floyd, Hayley Taylor, Loz Sanchez, Cerys Andrews, Dan Johnson, Eva B, Emma Barber, Helen Macbeth, Melissa Mercury, Joshua Ryan, Cate Stevenson, Emily Moorhouse, Jacob Turner, Madeleine Inez, Robert Byrne, Christopher Goldring, Chris Lincoln, Beth Gayler, Lesley Dargie-Walker, Sabina Grosch, Tom Hylands, Andrew Keech, Kerry Beckett, Leanne Gerrard, Ieuan Wheeler, Hannah Rachael, Gemma Graham, Andy Wastell, Jay Smith, Nuala Clark, Liam Connolly, Lavender Martin, Lloyd Pinder, Ghostly Grimoire, Amy Hogg.Diolch and Thank You x Hosted on Acast. See acast.com/privacy for more information.

One of the most challenging things for a leader is raising up more leaders to join them, particularly within a church congregation. In this conversation, Dave and Laura sit down with Dr. John H. Wilson, author of The Nehemiah Way: Mobilize a Church Full of Leaders. In his book, Dr. John provides a powerful strategy for how to not only create greater collaboration within your church body, but also ignite new leaders to say “yes” to engaging in what God is doing beyond the next volunteer event.Listen as we talk about the specific steps of this strategy, what it looks like to prepare for raising up new leaders, how the fast way isn't always the best way, the resistance leaders may encounter in their own hearts as they allow more collaboration in their church body, and much more!Stay tuned after the episode as Dave and Laura debrief this important conversation.Purchase The Nehemiah Way on Amazon or listen on Audible.Bulk orders for church mobilization initiatives, small groups, or Bible studies are available through Gospel Centered Discipleship.Here is a FREE RESOURCE KIT if you are implementing The Nehemiah Way at your church. This includes a Church Mobilization Diagnostic, Church Mobilization Checklist, and a 31-Day Nehemiah Reading Plan.You can also see content related to The Nehemiah Way on YouTube. This channel includes video breakdowns of Nehemiah chapter by chapter, applications of the book to developing and mobilizing leaders in your church, pastor interviews, daily readings, and more. The Nehemiah Way podcast with Dr. John is available on all podcast platforms including Spotify.For information about Workshops, Retreats, Online Courses, and other resources from The Nehemiah Way, please click here: https://www.thenehemiahway.com/forms/2149333994Contact Dr. John Wilson at John.Wilson@thenehemiahway.com.

In this episode, John Wilson sits down with Daryna Kulya, co-founder of Quo (formerly OpenPhone), to unpack one of the most underappreciated growth levers in home services: how you communicate as you scale. What starts as “one tech, one phone, one truck” quickly becomes a bottleneck once you're trying to hire CSRs, build a call center, and stop missing leads. Daryna shares the real story behind Quo's rebrand, why they're building for the long term, and how modern phone + text workflows are evolving with AI.They dive into the hard operational truth most contractors learn too late: you don't feel the communication pain until your customers already do. From missed calls, speed-to-lead, shared inboxes, and staffing by the hour (not the day), to AI call agents that outperform voicemail 3x, this is a tactical conversation for any operator trying to grow past the owner-operator stage. If you're scaling HVAC, plumbing, electrical, restoration, or any service trade — and you want to stop leaking revenue through missed calls and messy handoffs — this one's a must-listen.What You'll LearnWhy Quo rebranded from OpenPhone — and what that signals about the future of communicationThe hidden scaling trap of using your personal cell numberWhen contractors hire CSRs too late (and step out too early)Why staffing by the day hides the real missed-call problem

In this episode, John Wilson and Brandon Niro are joined by Zac Dearing from Mantel for a fast-paced, trivia-style breakdown of what homeowners actually want when buying HVAC and home services in 2025. Mantel just surveyed 500+ homeowners nationwide, and instead of guessing in the dark like most of the industry, we put real customer data on the board. John and Brandon compete to predict homeowner behavior — how many contractors people call, where they find you, what earns trust, how pricing impacts decisions, and what parts of the sales process truly move the needle.The results are a gut-check for any contractor, operator, or sales leader. Homeowners are still overwhelmingly finding contractors through Google and repeat relationships, AI search is basically nonexistent (despite all the noise), and reviews dominate how people assess quality. Even more interesting: millennials and baby boomers shop very differently, and the “price objection” narrative isn't as universal as we treat it in training. If you're trying to improve close rate, tighten your sales process, build real trust in the home, or decide how transparent to be with pricing and warranties, this episode is stacked with insights you can act on immediately.What You'll LearnHow many contractors homeowners contact before choosing oneThe real top channels homeowners use to find contractors in 2025Why AI search (ChatGPT/Perplexity/Claude) isn't driving discovery yet

Cool Story, Bro. Award winning actress, comedian and punk-rock musician, Lauren Ash, is our guest on Episode 365 of Sappenin' Podcast! Rising to fame with her standout sitcom performances as Dina Fox on Superstore, Lexi in Not Dead Yet and even Paul Blart: Mall Cop 2, the multi talented entertainer, breaks the forth-wall on finally following her livelong music dream, debut album 'Call Me When You Get This' and unexpected curveballs on tour. In this conversation, Lauren exclusively explains her career parallels, why starting a band was always on her bucket-list, not shying away from her past, involving co-stars into music videos, launching this project as an independent artist, venerable lyrics vs character scripts, pitching for a tour union, her love for The Offspring, Yungblud and Green Day, Superstore's growing popularity after it's cancellation, reunion rumours, acting strikes, how Netflix don't pay residual checks, secret plot twists, improve, emo hair, UK tour plans and more! Turn it up and join Sean and Morgan to find out Sappenin' this week!Follow us on Social Media:Twitter: @sappeninpodInstagram: @sappeninpodSpecial thank you to our Sappenin' Podcast Patreons:Join the Sappenin' Podcast Community: Patreon.com/Sappenin.Kylie Wheeler, Janelle Caston, Paul Hirschfield, Tony Michael, Scarlet Charlton, Dilly Grimwood, Mitch Perry, Nathan Crawshaw, Molly Molloy, James Bowerbank, Amee Louise, Kat Bessant, Kieran Lewis, Alexandra Pemblington, Jonathan Gutierrez, Jenni Robinson, Stuart McNaught, Jenni Munster, Louis Cook, Carl Pendlebury, James Mcnaught, Martina McManus, Jason Heredia, John&Emma, Danny Eaton, RahRah James, Sian Foynes, Evan, Ollie Amesbury, Dan Peregreen, Emily Perry, Kalila Keane, Adam Parslow, Josh Crisp, Vicki Henshaw, Laura Russell, Fraser Cummings, Sophie Ansell, Kyle Smith, Connor Lewins, Billy Hunter, Harry Radford, George Evans, Em Evans Roberts, Thomas O'Neill, Sinead O'Halloran, Kael Braham, Jade Austin, Charlie Wood, Aurora Winchester, Jordan Harris, James Page, Georgie Hopkinson, Helen Anyetta, John Wilson, Lisa Sullivan, Ayla Emo, Kelly Young, Jennifer Dean, Tj Ambler-Shattock, Chaz Howkins, Michael Snowden, Justine Baddeley, David Winchurch, Jim Farrell, Scott Evans, Andrew Simpson, Shaun Croucher, Lewis Sluman, Ellie Gowers, Luke Wardle, Grazyna McGroarty, Nathan Matheson, Matt Roberts, Joshua Lewis, Erin Howard,, Chris Harris, Lucy Neill, Amy Thomas, Jessie Hellier, Stevie Burke, Robert Pike, Anthony Matthews, Samantha Neville, Sarah Maher, Owen Davies, Bethan Downing, Jessica Tiernan, Danielle Oldershaw, Samantha Bowen, Ruby Price, Jule Ferl, Alice Wood, Billy Parmiter, Emma Musgrave, Rhian Friggens, Hannah Kenyon, Patrick Floyd, Hayley Taylor, Loz Sanchez, Cerys Andrews, Dan Johnson, Eva B, Emma Barber, Helen Macbeth, Melissa Mercury, Joshua Ryan, Cate Stevenson, Emily Moorhouse, Jacob Turner, Madeleine Inez, Robert Byrne, Christopher Goldring, Chris Lincoln, Beth Gayler, Lesley Dargie-Walker, Sabina Grosch, Tom Hylands, Andrew Keech, Kerry Beckett, Leanne Gerrard, Ieuan Wheeler, Hannah Rachael, Gemma Graham, Andy Wastell, Jay Smith, Nuala Clark, Liam Connolly, Lavender Martin, Lloyd Pinder, Ghostly Grimoire, Amy Hogg.Diolch and Thank You x Hosted on Acast. See acast.com/privacy for more information.

In this episode, John Wilson sits down with Richard Dunbar of FieldPulse to dig into one of the most important — and often overlooked — levers for scaling a home service company: modernizing your operational platform. Whether you're running HVAC, plumbing, electrical, restoration, or any specialty trade, the shift from legacy tools to a true field service management system (FSM) is one of the highest-ROI moves you can make. Richard and John break down how contractors are ditching whiteboards, Excel boards, paper invoices, and manual dispatching in favor of flat-rate pricing systems, centralized pricebooks, technician-friendly workflows, real-time visibility, and true operational clarity.What You'll LearnWhy legacy systems cap your growthHow flat-rate pricing really worksWhere the real ROI of FSM software comes fromHow to remove friction from the entire customer journey The #1 mistake contractors make when trying to scale revenue 

In this episode, John Wilson and guest Rich Jordan dig into one of the scariest (and most valuable) moves you can make in home service: rebranding multiple companies into a single brand.Rich runs three acquired companies across New Hampshire and New Jersey…and he's in the middle of rolling them all into one new identity: High Ground Service Pros. They walk through why he's willingly tearing down a strong local brand (Sanford), what's driving the decision, and how he's trying to avoid losing customers, culture, or SEO in the process.From “house of brands” vs “branded house” to truck wraps, domains, Google Business Profiles, and core values (“seize the high ground”), this is a tactical conversation for anyone growing through acquisition or multi-market expansion.What You'll LearnWhen to keep multiple brands vs. going all-in on one — and how that choice impacts growth, culture, and marketing.How to execute a rebrand without losing customers — scripts, GBPs, websites, and call center tactics that actually work.Where the real ROI comes from — SEO, media, and operational focus once every truck and trade is under a single name.

The Kids In The Crowd. Simple Plan goofball, classically trained guitarist and world traveler, Jeff Stinco, is our guest on Episode 364 of Sappenin' Podcast! The pop-punk riff machine, exclusively invites us backstage on the bands European arena tour with The Offspring, to share secrets on their new Amazon Prime documentary, evolving with emo nostalgia and overcoming industry hardships. In this conversation, Stinco opens on almost being kicked out of the group early on, strange record label requests, wanting to stop playing 'I'm Just A Kid' before the famous TikTok trend happened, underrated deep-cuts, recording with Bob Rock (Metallica, Bon Jovi and American Hi-Fi), pop vs punk stereotypes, Warped Tour riots, writing with Avril Lavinge, band wars, inside jokes, catering musts, allowing Morgan to gatecrash the stage dressed as Scooby-Doo... AGAIN, new music plans and more! Turn it up and join Sean and Morgan to find out Sappenin' this week!Follow us on Social Media:Twitter: @sappeninpodInstagram: @sappeninpodSpecial thank you to our Sappenin' Podcast Patreons:Join the Sappenin' Podcast Community: Patreon.com/Sappenin.Kylie Wheeler, Janelle Caston, Paul Hirschfield, Tony Michael, Scarlet Charlton, Dilly Grimwood, Mitch Perry, Nathan Crawshaw, Molly Molloy, James Bowerbank, Amee Louise, Kat Bessant, Kieran Lewis, Alexandra Pemblington, Jonathan Gutierrez, Jenni Robinson, Stuart McNaught, Jenni Munster, Louis Cook, Carl Pendlebury, James Mcnaught, Martina McManus, Jason Heredia, John&Emma, Danny Eaton, RahRah James, Sian Foynes, Evan, Ollie Amesbury, Dan Peregreen, Emily Perry, Kalila Keane, Adam Parslow, Josh Crisp, Vicki Henshaw, Laura Russell, Fraser Cummings, Sophie Ansell, Kyle Smith, Connor Lewins, Billy Hunter, Harry Radford, George Evans, Em Evans Roberts, Thomas O'Neill, Sinead O'Halloran, Kael Braham, Jade Austin, Charlie Wood, Aurora Winchester, Jordan Harris, James Page, Georgie Hopkinson, Helen Anyetta, John Wilson, Lisa Sullivan, Ayla Emo, Kelly Young, Jennifer Dean, Tj Ambler-Shattock, Chaz Howkins, Michael Snowden, Justine Baddeley, David Winchurch, Jim Farrell, Scott Evans, Andrew Simpson, Shaun Croucher, Lewis Sluman, Ellie Gowers, Luke Wardle, Grazyna McGroarty, Nathan Matheson, Matt Roberts, Joshua Lewis, Erin Howard,, Chris Harris, Lucy Neill, Amy Thomas, Jessie Hellier, Stevie Burke, Robert Pike, Anthony Matthews, Samantha Neville, Sarah Maher, Owen Davies, Bethan Downing, Jessica Tiernan, Danielle Oldershaw, Samantha Bowen, Ruby Price, Jule Ferl, Alice Wood, Billy Parmiter, Emma Musgrave, Rhian Friggens, Hannah Kenyon, Patrick Floyd, Hayley Taylor, Loz Sanchez, Cerys Andrews, Dan Johnson, Eva B, Emma Barber, Helen Macbeth, Melissa Mercury, Joshua Ryan, Cate Stevenson, Emily Moorhouse, Jacob Turner, Madeleine Inez, Robert Byrne, Christopher Goldring, Chris Lincoln, Beth Gayler, Lesley Dargie-Walker, Sabina Grosch, Tom Hylands, Andrew Keech, Kerry Beckett, Leanne Gerrard, Ieuan Wheeler, Hannah Rachael, Gemma Graham, Andy Wastell, Jay Smith, Nuala Clark, Liam Connolly, Lavender Martin, Lloyd Pinder, Ghostly Grimoire, Amy Hogg.Diolch and Thank You x Hosted on Acast. See acast.com/privacy for more information.

In this episode, John Wilson and co-host Jack Carr unpack one of the biggest transitions in home service — going from owner to operator. What does it really take to scale beyond yourself? We dive deep into building layers of leadership, knowing when to delegate, hiring vs. promoting internally, and what the first real leadership hire should look like. From service managers and field supers to accountability systems and EOS, this one's for owners ready to break through bottlenecks and build real organizational depth.You'll hear real playbooks from $1M to $40M+ companies—how John and Jack each handled growth bottlenecks, where they stumbled, and what they'd do differently.What You'll LearnBottlenecks by Design: How to identify when you've outgrown your org chart. First Leaders: The real tipping point for adding service managers, CSRs, and field supers. Hiring vs. Promoting: When internal leadership makes sense—and when it doesn't. Accountability That Sticks: How to keep KPIs and culture aligned as you scale. Delegation Done Right: The tasks owners should've offloaded yesterday. Revenue-Focused Management: Why your first manager should drive numbers, not just tech skill.

Jennifer Lawrence's breakthrough role in the 2010 drama Winter's Bone secured her first Academy Award nomination when she was just 20, and she won the Best Actress category two years later for Silver Linings Playbook. Since then, she has become one of the most prolific, critically acclaimed and highest paid actors in Hollywood as the star of The Hunger Games series and three X-Men movies. Other leading roles include American Hustle, Joy and, most recently, the psychological drama Die My Love.Jennifer talks to John Wilson about her childhood on her parents' farm in Kentucky. After being scouted by a modelling agency, she left school as a teenager and moved to New York to start working as a model and actor. She recalls how the film Taxi Driver, starring a young Jodie Foster, made a big impression on her as an aspiring actress and how Jodie Foster later became a role model when she directed Jennifer on the set of The Beaver. She also counts Gena Rowlands' performance in A Woman Under The Influence, written and directed by John Cassavetes, as an important inspiration, as well as working with directors David O Russell and Lynne Ramsay. Producer: Edwina PitmanArchive and film clips used:Uncle Buck, John Hughes, 1989 No Hard Feelings, Gene Stupnitsky, 2023 Taxi Driver, Martin Scorsese, 1976 Winter's Bone, Debra Granik, 2010 The Hunger Games, Gary Ross, 2012 American Hustle, David O Russell, 2013 Veep, Armando Iannucci, 2012 A Woman Under The Influence, John Cassavetes, 1974 Die My Love, Lynne Ramsay, 2025

In this episode, John Wilson and co-host Jack Carr break down how home-service companies can actually future-proof in 2025: flattening org charts, using AI to nuke overhead, building adaptable teams, and keeping a balance sheet that can take a 30% punch. We get into real numbers (gross margin, overhead targets, EBITDA), how to think about “risk on” vs. “risk off,” and why the middle of the market gets squeezed when big operators cut costs with automation.You'll hear play-by-plays on automating call centers, choosing what to systematize vs. keep human, when to de-lever, and how to bob-and-weave against giants who pass cost savings straight into marketing.What You'll LearnPeople vs. Systems: The two ways to future-proof—and how to train for adaptability.Automation That Moves the P&L: Where AI actually drops overhead (call center, dispatch, admin).Healthy by Design: Gross margin, overhead, and cash targets that create real nimbleness.Debt & “Risk Off”: How interest rates change the game and when to prioritize de-levering.Competing with Giants: What to do when national players cut cost structures by ~8–10 pts.Numbers First: Why you can't future-proof if you don't know your break-even.

In this episode, the host interviews Kelcey Lehrich, founder of 365 Holdings and co-founder of the HoldCo Conference. Kelcey shares her journey from traditional business to e-commerce, the growth of 365 Holdings, and the challenges of acquiring and integrating multiple brands. He discusses the purpose of the Holdco Conference for multi-business entrepreneurs, strategies for stable acquisitions, and the realities of shared services. The episode offers practical advice on self-awareness, focusing on key business levers, and learning from experience in scaling and managing holding companies.Chapters:Introduction to Kelcey Lehrich and Holdco Conference (00:00:00)Kelsey introduces himself and explains the origin and purpose of the Holdco Conference for multi-business entrepreneurs.Kelcey's Journey into E-commerce and 365 Holdings (00:02:22)Kelcey shares how he and his partner entered e-commerce, acquired their first businesses, and built 365 Holdings.365 Holdings' Structure and Focus (00:03:30)Discussion of 365 Holdings' current scale, vertical integration, and future focus on food, baby, and consumable brands.Growth Strategies: Product Launches and Acquisitions (00:04:28)Comparison of launching new products versus acquiring businesses, and the importance of consistent experimentation.What to Avoid When Acquiring Businesses (00:05:52)Kelcey outlines lessons learned and what to avoid when evaluating acquisition opportunities.365 Holdings' Core Strengths and Incremental Improvements (00:07:04)Exploration of the company's strengths, vertical integration, and focus on small, compounding operational improvements.The Reality of Shared Services in a Holdco (00:09:54)Kelcey discusses the challenges and realities of sharing services across multiple brands in a holding company.Three Actionable Takeaways for Entrepreneurs (00:11:44)Host summarizes three key lessons: self-awareness, vision and action, and learning through experience in M&A.Kelcey's Book Recommendation (00:14:03)Kelcey recommends "The Hard Thing About Hard Things" by Ben Horowitz for entrepreneurs managing growing teams.Favorite Productivity Tool (00:14:40)Kelcey shares Superhuman as his favorite email productivity tool.Influential Figures in E-commerce (00:15:25)Kelcey discusses the many people who have influenced him, mentioning Gary Vee, Roland Frazier, and others.How to Connect with Kelcey and Learn More (00:16:59)Kelcey provides ways to connect with him and learn more about Holdco Conference and 365 Holdings.Links and Mentions:Tools and ResourcesSuperhumanWebsitesHoldco Conference365 HoldingsBooksThe Hard Thing About Hard Things by Ben Horowitz on AmazonInfluential FiguresGary Vaynerchuk (Gary Vee)Roland FrasierTranscript:Josh 00:00:00  Today I'm super excited to introduce you to Kelcey Lehrich. Welcome to the podcast, Kelcey.Kelcey 00:00:05  Thank you for having me. Great to be here.Josh 00:00:06  Kelcey I attended Holdco conference. You did a fantastic job. That was your first ever Holdco conference. Tell our guests a little bit more about this Holdco conference, because I think it's really unique. And you're kind of one of the first to kind of come up with this type of holding company conference.Kelcey 00:00:24  Yeah. So I appreciate your kind words and glad you could come. And we'll see you there next year. date's coming soon. so I have a friend in town named John Wilson. you can find him on the internet. He's pretty public. he and I met, and we both have, 50 to 100 employees, multiple tens of millions of revenue, and we have multiple businesses. And we knew a few other people that had similar circumstances. And there really was no event, no conference, no, kind of home base or hangout place for people like us.Kelcey 00:00:56  And one day I'm like, hey, like, why don't we go ahead and we'll host the party. and so John and I partnered on that project, and, from January, when it was kind of hatched with the tweet to July, it was a bit of a wild ride, but it was a lot of fun. We're really proud of the first year. And, yeah, it's meant to be the place that multi business entrepreneurs called the holding company, meet, learn, scale and grow. But the kind of niche there is that if you're in software and you're venture backed, there's a conference for you. If you are in real estate, there's a conference for you. If you are in insert any industry, sales, metal stamping, mobile home parks, whatever it is, there's a conference for you. If you're a Holdco entrepreneur, there really wasn't a place to call your own. And our vision for Holdco is to be kind of that home base for people like us.Josh 00:01:43  Yeah, I love that.Josh 00:01:44  I love what you guys have started there. And I think we'll dive into that a little bit in more detail later in this podcast. But Kelcey, you've got a vast experience in e-commerce. Obviously you have a holding company that has multiple brands. You've acquired multiple e-commerce brands, you've grown them, you've scaled them. So you have a wealth of knowledge. And for our listeners that have established businesses, they're looking to take things to the next level. I think they're going to be able to learn a lot from you. So why don't we rewind the tapes a little bit? Kelcey? And why don't you tell us a little bit about how you got into the e-commerce world to begin with, and then what led to the formation of 365 holdings?Kelcey 00:02:22  So six years ago, my partner and I, his name is Justin. I'm kind of the ideas guy, and he's kind of the executor. She's familiar with iOS. I've got the kind of visionary CEO role and he's kind of the integrator or CFO, and he and I have worked there for a long time.Kelcey 00:02:37  And prior to e-commerce, it was kind of like, the same idea. However, instead of ideas and strategy and like execution, it was like I was the sales guy and he was like the ops guy and all of our prior businesses, but we weren't online. We've never, never run ads, never shipped products. But we had sold a business for just enough money to make a down payment on an SBA loan. We had sold a business for $100,000, which was a lot of money. We did not hold any of it aside for taxes. We put all 100 grand down on the $900,000 loan to buy the million dollar first business. That was how we got started. 60 days later, we drained the checking account and maxed out the line of credit and bought another one. And thus begins the compounding. So, Yeah, six years ago. by by two that that, spring and summer, we had always had a vision of back to the old topic, wanting to run many businesses. We wanted to have diversity.Kelcey 00:03:30  I guess that's like, hey, what if you focused? What if you just did one thing? Could it be bigger? And my answer is like, I don't know, probably. But this is the business I want to have. I want to do many things. one of the things financially from a diversification perspective. two, I think it's fun. It's like what I want. So like, yes, this is what I'm doing. I'm sure it's like slightly less optimal than, I don't know. but six years have elapsed and today we've got 80 some employees. Six brands. we're in Akron, Ohio, and heavily vertically integrated. So we do in-house customer service, in-house ...

In this episode, John Wilson sits down with Brandon Schlicter—better known as Investment Joy—to unpack how a viral laundromat video turned into a portfolio of laundromats, car washes, rentals, and now a fast-scaling commercial roofing company. Brandon shares the mindset shift from small plays to bigger bets, why he assumes success (and plans for failure), and how social media distribution can attract capital, deal flow, and talent.You'll hear the real numbers on union commercial roofing (margins, ticket sizes, pay cycles), how to decide between lots of small jobs vs. fewer big ones, and why “every business either sells or shuts down.” We also dig into storm-driven market entry, travel crews, and what it actually takes to scale estimation capacity and cash flow when receivables hit seven figures.

Episode 389: On a rain-soaked evening on June 13th, 1833, two young law students faced each other across a muddy field near Perth, Ontario, pistols in hand. John Wilson, a 20-year-old from humble farming stock, gripped his weapon with trembling fingers as rain dripped from his dark hair. Sixty feet away, 22-year-old Robert Lyon, handsome, aristocratic, and the son of a British officer, stood with the practiced composure of a gentleman born to privilege. Between them lay more than just distance: a bitter rivalry over the affections of Elizabeth Hughes, an English governess whose reputation had sparked this deadly confrontation. What had begun as whispered gossip in a lawyer's office in Bytown would end with one man dead, another's life forever changed, and a woman left to marry her lover's killer. This was Ontario's last fatal duel, a collision between Old World codes of honour and New World ambitions that would echo through Perth's streets for generations. Sources: A History of Perth | Perth RememberedPerth Military SettlementRobert Lyon 1812 - 1833 | Clark and Hogg Family HistoryWILSON, JOHN – Dictionary of Canadian BiographyWlison and Lyon Duel | Richmond HeritageDuel in Early Upper Canada by William Renwick RiddellARCHIVED - Criminal CodeDueling for Honour or (Il)legal Murder?: Two Case Studies | The Loyalist CollectionSword or Pistol: A Brief History of Duels | Believe it or Not | ÉducaloiEn Guard! A History of Canadian Duels - Academie Duello - Learn SwordplayDueling: the Violence of GentlemenLe matin du 22 mai 1838, le dernier duel du Canadapistol-provenance.pdfLast Fatal Duel Historical PlaqueHow a pair of men in St. John's survived the last duel fought on Canadian soil | CBC NewsUpdates to Canada's criminal law will legalize duels and permit pretending to practise witchcraft Learn more about your ad choices. Visit megaphone.fm/adchoices