Capital H: Putting humans at the center of work

In this episode, explore the evolving world of HR with host David Mallon, Amy Dufrane, CEO of HRCI, and Franz Gilbert Managing Director at Deloitte and HRCI Board Member. Discover how HR certification, global standards, and continuous learning are shaping the future of the profession. Learn about our Deloitte-HRCI collaboration, the importance of adaptability, and how technology is transforming HR roles. Whether you're a seasoned leader or new to HR, this episode offers insights to help you thrive in a dynamic landscape.

In this episode of the Capital H podcast, host Kyle Forrest sits down with Inna Landman—chief people officer at Procore Technologies—to explore her unconventional journey from operations into HR, the power of aligning talent with business outcomes, and what it means to lead with both head and heart in today's dynamic workplace. Tune in!

In this episode, explore the impact of skills-based strategies and AI on workforce readiness, talent development, and more with insights from Workday.

In this episode, discover key strategies for building HR from the ground up with Altera's chief people officer.

In this episode of Capital H, host Kyle Forrest is joined by colleagues Jonathan Pearce, US Insights, Innovation, and Operate Leader, and Nicole Patterson, US Workforce Transformation Leader, to delve into exclusive insights from Deloitte's 11th annual HR Technology and Service Provider Day.  

Join host Kyle Forrest and Aptitude Research's Kyle Lagunas on the impact of artificial intelligence (AI), emerging tech trends and the evolution of leadership across human resources (HR).

Join host Kyle Forrest and Rebecca Hinds, Head of The Work Innovation Lab, Asana, as they highlight the entrance of artificial intelligence (AI) adoption in the workplace. Explore AI's effects on productivity, innovation and employee experiences, along with strategies for human resources (HR) and business leaders to navigate these changes.

Join host Kyle Forrest and guest Jordana Kammerud—chief human resources officer (CHRO) of Corning Incorporated—as they explore keys to HR leadership, the latest trends and strategies for business transformation.

Join David Mallon, Franz Gilbert, and Matthew Shannon as they explore key insights from Deloitte's 2025 HR Technology Marketplace Predictions report. Discover how Agentic AI, talent intelligence, and task-based design are reshaping the future of work and driving HR transformation. Tune in to uncover strategies for redesigning work, navigating emerging tech trends, and preparing your organization for the AI-powered workplace.

This episode of Capital H explores the transformation of corporate learning with guest Jayney Howson, SVP Global Learning & Development at ServiceNow. She shares her career journey, the integration of learning functions, ServiceNow University, and the impact of AI-driven solutions. The discussion covers business alignment, agility in learning design, and leveraging technology for personalized, in-the-flow learning. Jayney highlights the importance of innovation and human-centered learning in a rapidly evolving workplace.

This episode of Capital H explores the evolving role of Fractional Chief People Officers with guests Tracie Sponenberg and Alex Seiler. They share their career journeys, the realities of Fractional leadership, and key lessons on business positioning, administrative challenges, and networking. They emphasize the importance of defining business outcomes, managing expectations, and leveraging a strong network to succeed in the Fractional executive space.

Join Deloitte's David Mallon and Kyle Forrest as they sit down with RedThread Research's Dani Johnson and Stacia Garr to explore this year's top trends in the workplace—including AI's evolution and the workforce dynamics of the employer-employee relationship.

Join Kyle Forrest as he brings you sought-after insights and specialized knowledge from Orgvue CEO Oliver Shaw. Discover innovative strategies for leveraging workforce data, managing constant change, and aligning business outcomes with workforce strategies. Curious about how your organization can stay ahead in an era of rapid transformation and AI-driven innovation? Tune in to learn how!

In this episode, CapitalH podcast host David Mallon and Cornerstone OnDemand's Mike Bollinger delve into the evolving landscape of workforce skills. Join us as we explore the rising demand for both technical and human skills, the importance of enduring human capabilities like curiosity and empathy, and the impact of AI on skill development.  

In this episode of Capital H, Richard Rosenow, VP of People Analytics Strategy at One Model, explores the evolution of HR from process automation to data-driven strategies at the Gartner ReimagineHR Conference. He highlights the role of data quality, governance, and AI in enabling HR teams to focus on strategic insights and drive business outcomes. Richard emphasizes aligning human and business goals, advocating for investments in workforce well-being and collaboration to maximize the potential of technology in transforming workplaces. Join us for an exciting and intriguing conversation!

In this episode, Capital H podcast host Kyle Forrest and Synopsys Chief People Officer Jill Larsen delve into the latest trends, challenges, and innovations shaping HR leadership, drawing insights from the recent Gartner Reimagine HR Conference in Orlando, FL. Join us as we explore the dynamic world of workforce transformation and its impacts on the future of work!

In this episode of the Capital H Podcast, Kyle Forrest is joined by Brandon Roberts from ServiceNow to dive into the company's transformative journey with AI. Brandon shares a comprehensive four-point plan guiding their AI strategy, covering key areas like AI operating models, data and tech infrastructure, the right investments and talent, and workforce enablement. With insights drawn from ServiceNow's own progress, Brandon highlights the exciting possibilities for the future, offering listeners actionable takeaways and a glimpse into what's to come in 2025. Tune in for an inspiring conversation on navigating AI in the workplace and the path to success.

In this episode, Capital H podcast host Kyle Forrest sits down with Siobhan Savage, CEO and Founder of Reejig, to explore how workforce intelligence and ethical AI can unlock "zero wasted potential" in businesses and society. Drawing on insights from the Gartner Reimagine HR conference in Orlando, Siobhan shares her journey from workforce strategy to building a tech-driven solution that matches workers to meaningful tasks while ensuring fairness and inclusivity. Join us as we dive into the future of work, AI's role in workforce transformation, and the power of data-driven decisions!

Join David Mallon and Franz Gilbert as they bring you sought-after insights and specialized knowledge from our Human Capital analysts, Erin Spencer and Mackenzie Wilson. Discover innovative solutions emerging in the market from both established vendors and agile startups. Curious about how your organization can stay ahead in the evolving HR tech landscape? Tune in to learn how!

Join David Mallon, Carissa Kilgour, Matteo Zanza, and Nicole Scoble-Williams as they explore the imagination deficit highlighted in Deloitte's 2024 Global Human Capital Trends report. Discover why curiosity, empathy, and creativity are crucial in the AI era and learn from real-world examples. Tune in to uncover strategies for fostering human capabilities and driving innovation in your organization.

In this episode, Capital H podcast host Kyle Forrest and Deloitte's Human Resource Transformation leader Chetan Jain delve into the latest trends, challenges, and innovations shaping the HR services landscape, drawing insights from the recent Gartner Reimagine HR conference in Orlando, FL. Join us as we explore the dynamic world of HR services and their impacts on the future of work!

In this episode, Deloitte's Jason Flynn sits down with Google Cloud's Tracey Arnish to discuss how rather than striving for one common culture, organizations should enable a “culture of cultures” tailored to needs of local teams while aligning to organization-wide values, followed by a Deloitte roundtable featuring Sue Cantrell, Julie Duda, and John Forsythe.

In this first episode of our HR Market Insights series on Capital H, host Kyle Forrest dives into the highlights of the recent HR Tech Conference and Expo in Las Vegas. Featuring insights from industry experts Franz Gilbert and Matt Shannon, this episode explores standout themes, groundbreaking technologies, and key takeaways from the event. The discussion covers the evolving role of HR in the age of automation, notable vendors, and the future of HR technology. Join us as we unpack the innovations shaping the industry and the valuable connections made at this year's conference, setting the stage for our ongoing exploration of HR market insights!

In this episode, Capital H podcast hosts David Mallon and Kyle Forrest share exciting news around the reimagination of Capital H.

In this episode, Deloitte's Lauren Kirby, David Mallon, and Dany Rifkin discuss as digital tools continue to change the relationship between workers and organizations, digital playgrounds can help them cocreate their common future.

In this episode, Deloitte's Jason Flynn sits down with Orgvue's Mike Bobek and M&T Bank's Calder Flynn to discuss how organizations can successfully use transparency to build trust, rather than hinder it, followed by a Deloitte roundtable discussion featuring David Mallon, Jason Flynn, and Nic Scoble-Williams.

In this episode, Deloitte's Jason Flynn and Cuervo's Gabriel Sander Muñez discuss how Cuervo is making the case for human sustainability.

In this episode, Deloitte's Sue Cantrell and WalkMe's Travis Dion discuss the need to move beyond traditional productivity metrics as human performance takes center stage., followed by a Deloitte roundtable discussion featuring David Mallon, Sue Cantrell, Julie Duda, and Diane Sinti.

In this episode, Deloitte's Sue Cantrell and Eightfold.ai's Jason Cerrato discuss that for true sustainability, organizations need to create value for all people connected to them, followed by a Deloitte roundtable discussion featuring David Mallon, Jen Fisher, Jason Flynn, and Alex Younossi.

In today's ever-evolving business environment, many organizations are drowning in data, particularly within the HR function. Join Dan Beck, president and chief product officer at SAP, and Bill Docherty, a managing director and leader in Deloitte's Workforce Analytics and Experience Management practice, as they discuss how organizations can derive insights from data, inform their product strategy, and make the most of their technological investment.

In part 1 of our two-part series on the Quantified Organization, Deloitte's Michael Griffiths and ServiceNow's Heather Jerrehian discuss skills intelligence. We go deeper into the ways organizations can use new sources of data and AI as they transition into being a skills-based organization.

2023 Global Human Capital Trends in Action is a four-part series on Deloitte's 2023 Global Human Capital Trends report. In part four, hear from report authors Christina Brodzik, Joanne Stephane, Kraig Eaton, and host and report author David Mallon on “Designing for impact: Prioritize human outcomes”

2023 Global Human Capital Trends in Action is a four-part series on Deloitte's 2023 Global Human Capital Trends report. In part 3, hear from Neil Walker-Neveras, Chief Talent Officer at M&T Bank, report authors Kraig Eaton, John Forsythe, Nic Scoble-Williams, and host and report author David Mallon on “Charting a new path: Cocreate the relationship.”

2023 Global Human Capital Trends in Action is a 4-part series bringing Deloitte's 2023 Global Human Capital Trends report to life. In part 2, report author Michael Griffiths is joined by Gogi Anand, Principal People Scientist, Viva Glint at Microsoft, to discuss what it means to see decisions as experiments. Then, hear from host David Mallon and report authors Shannon Poynton and Karen Weisz to dive deeper into “Framing the challenge: Think like a researcher” from our 2023 Global HCT report.

2023 Global Human Capital Trends in Action is a 4-part series bringing Deloitte's 2023 Global Human Capital Trends report to life. In part 1, host and report author David Mallon is joined by Chris Ernst, CLO at Workday, to discuss what we mean by a boundaryless world. Then, hear from report authors David Mallon, Kraig Eaton, Michael Griffiths, and Nic Scoble-Williams for a deeper dive on the new fundamentals needed to navigate a boundaryless world.

Transforming the employee experience in your company into a more human one that enhances the meaning people find in their work is a competitive advantage that's tough to beat. But capturing that advantage is a challenge few companies have met. In part 3 of our three-part series with One Model, host David Mallon, Deloitte's Bill Docherty, and guest Nicholas Garbis discuss best practices for long-term success in organizations' people analytics journeys.

Transforming the employee experience in your company into a more human one that enhances the meaning people find in their work is a competitive advantage that's tough to beat. But capturing that advantage is a challenge few companies have met. In part 2 of our three-part series with One Model, host David Mallon, Deloitte's Bill Docherty and guest Nicholas Garbis discuss what organizations can do to turn their people analytics vision into a reality.

Transforming the employee experience in your company into a more human one that enhances the meaning people find in their work is a competitive advantage that's tough to beat. But capturing that advantage is a challenge few companies have met. In part 1 of our 3-part series, Deloitte's Bill Docherty, Deloitte's David Mallon, and guest Nicholas Garbis set the scene for successful interaction analytics strategies powered by real-time data that lead to more compelling employee experiences.

The decade that began in 2020 is not the one people expected and planned for in 2019. The world has been plunged into an age of instability and profound discontinuity that holds both extraordinary opportunities and unprecedented challenges, all while reshaping the business landscape in ways that are deep, structural, and enduring. In this episode, host Burt Rea is joined by Yves Van Durme and Jeff Schwartz from Gloat, to discuss Deloitte's recently released ‘The journey to 2030: Choosing the human agenda' diving into the seven shifts reshaping organizations in a disruptive decade.

Episode description (500 characters max with spaces) We are on the verge of a new era in decision making that promises unprecedented access to insights. But how does this new decision intelligence apply to our leaders? In this episode, host David Mallon is joined by Andrea Derler at Visier and Eric Bokelberg at Deloitte to answer questions like “What exactly is a leader in a world of experiments?” and “How can data serve our leaders in this new world of work?”

Host Burt Rea interviews Deloitte's Lara Abrash and Steve Kimble on evolving talent models to meet the needs of the workforce of today and in the future. This episode also covers the creation and launch of Deloitte's MADE Commitment.

In order to keep up and even stay ahead of the competition, organizations have to change the very nature of how they think about the concept of “work” from static, predictable jobs to assembling the right skills together with agility to achieve the outcome of the moment. In a conversation with Deloitte's Steve Lancaster-Hall, Dell's Bruce Sanchez and eGain's Ashu Roy, explore the challenges of knowledge management in an age of disruption from three unique perspectives.