The Fundraising Talent Podcast

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Asking Fundraising's Difficult Questions

Jason Lewis, Host of The Fundraising Talent


    • May 29, 2023 LATEST EPISODE
    • every other week NEW EPISODES
    • 45m AVG DURATION
    • 223 EPISODES


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    Latest episodes from The Fundraising Talent Podcast

    Do fundraisers understand the nuances of corporate giving?

    Play Episode Listen Later May 29, 2023 43:54


    How many prospective funders agree to meet as a simple courtesy only to pass up the opportunity that has been presented to them? What if a better understanding of how corporations go about their decision-making processes could reduce the fundraiser's workload and increase the likelihood of winning a corporation's support? These are the kind of questions that today's conversation with Lori raises. Lori reminds nonprofit leaders that, while they certainly see their cause as a top priority, unless they have caught the attention of their prospective funders in a meaningful way, they're simply one of many items on a to-do list that never stops growing.Lori is the author of The Boardroom Playbook: The Not So Ordinary Guide to Corporate Funding for Your Purpose Driven Organization. Lori's book is an effort to ensure that nonprofit leaders don't knock on the doors of corporate funders without first making sense of the dynamics that play out among those on other side of the table. Lori is the founder and CEO of Growth Owl, LLC, a consultancy aimed at empowering nonprofits, startups, and associations with the tools needed to achieve their fundraising goals. Before bombarding our prospective corporate funders with exhausting proposals, Lori wants nonprofit leaders to avoid the drama, design brevity in their communications, and understand the nuances of corporate giving.The Fundraising Talent Podcast is underwritten by Responsive Fundraising, a professional learning community committed to helping clients create places where fundraising can thrive. For more information, message our managing partner, Michael J. Dixon. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit fundraisingtalent.substack.com

    Are nonprofits relying on too much play-it-safe fundraising?

    Play Episode Listen Later May 28, 2023 42:08


    Angie's journey as a writer has always been about making sense of leadership, taking risks, and helping people realize their potential. Her latest book, Bet On You, is about demystifying what it means to take risks and seeing risk as the path to opportunity rather than getting anxious and worried about what might come of our decisions. Today's conversation with Angie reminds me of what we just heard from our previous guests: those who dare to make the boldest asks are those who achieve the most extraordinary results.Our conversation has us grappling with the question of whether nonprofits are reliant on too much play-it-safe fundraising. Angie wants us to remember that there comes a time when playing it safe no longer works. How many of our organizations have been checking all the right boxes and playing by the rules only to realize that we're not achieving our goals and would really enjoy more fun and excitement in our work. Angie suggests that, when we get to this point, we have to look at risk as an opportunity to lean into rather than an impediment to fear and avoid. The Fundraising Talent Podcast is underwritten by Responsive Fundraising, a professional learning community committed to helping clients create places where fundraising can thrive. For more information, message our managing partner, Michael J. Dixon. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit fundraisingtalent.substack.com

    What sets a good fundraiser apart from a great one?

    Play Episode Listen Later May 3, 2023 52:43


    I confess, I don't read a lot of books about fundraising; I have always found them to be either too tactical or little more than chatter about manipulative gimmicks aimed at getting us into Mrs Smith's pocketbook. However, Amy and Josh's BeneFactors: Why Some Fundraising Professionals Always Succeed is neither of these. Rather, it's a refreshing and enjoyable read written by two fundraisers who are both committed to their craft and understand the complexity of what it means to raise extraordinary dollars in the twenty-first century. Josh and Amy set out to create a book that not only inspires a new generation of fundraising leaders, but also provides a practical guide for nonprofit executives to raise up new development professionals for the field.In our conversation today, we cover a lot of territory, reflecting on Amy and Josh's thoughts about how we relate to donors, what sets a good fundraiser apart from a great one, and what role mentors play in our professional journeys. I especially enjoyed hearing Amy and Josh talk about what it means to achieve “relentless alignment” with our donors and what impact their faith traditions have had in their pursuits as fundraisers.As always, we are grateful to our friends at CueBack for sponsoring The Fundraising Talent Podcast.If your organization wants to make sense of raising extraordinary levels of support by way of meaningful relationships and higher expectations, our team at Responsive would welcome the opportunity to help you do that. If you're interested in learning more, email me and/or our managing partner, Michael Dixon. We will be happy to volunteer an hour to get to know you and to explore with you what a partnership with our team might look like. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit fundraisingtalent.substack.com

    357 | Does your nonprofit need a Fundraising CEO at the helm?

    Play Episode Listen Later Apr 11, 2023 38:55


    Several years ago I began paying close attention to the places where expectations of the nonprofit leader were evolving from an internally-focused leader whose expertise closely aligned with the organization's program and services, to an externally-focused leader whose expertise aligned with leading a complex organization reliant on the support of a diverse constituency. I've had the greatest opportunities to make the most sense of this while consulting with boards that expected their senior leaders to assume the posture of what I routinely refer to as the Fundraising CEO. Much of my conversation today with Bradley on The Fundraising Talent Podcast is reminiscent of conversations that I've had with board members, CEO's, and their teams about what it means to have a Fundraising CEO at the helm. It's not a role for everyone, and not every organization is ready for it. Leveraging the strengths of a Fundraising CEO isn't about fundraising, per se. It has a lot more to do with organizational design, professional development, and distributed leadership. As a serial entrepreneur and the CEO of a growing nonprofit organization, Bradley has had to think a lot about the role he plays and the expectations he has for those with whom he surrounds himself. In this role, he has thought a lot about how to design the organization in a way that allows him to develop meaningful relationships with donors who can be counted on for sustainable support. Bradley explained that much of it comes down to knowing what everyone's superpowers are and then confidently delegating responsibilities accordingly.As always, we are grateful to our friends at CueBack for sponsoring The Fundraising Talent Podcast.If your organization wants to make sense of raising extraordinary levels of support by way of meaningful relationships and higher expectations, our team at Responsive would welcome the opportunity to help you do that. If you're interested in learning more, email me and/or our managing partner, Michael Dixon. We will be happy to volunteer an hour to get to know you and to explore with you what a partnership with our team might look like. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit fundraisingtalent.substack.com

    Is the traditional capital campaign overbuilt, highly inefficient, and clunky looking?

    Play Episode Listen Later Mar 26, 2023 57:59


    A couple of weeks ago my friend Jim Langley managed to stir up a lot of conversation with his suggestion that the traditional approach to a capital campaign was ill-suited to the times. Jim likened the approach to the 1970 Oldsmobile 442, the legacy of which I discovered, after conferring with my dad, can be a rather controversial topic. Some suggest that the 442 is one of the worst cars on the planet; while others insist that it's always gotten a bad rap and that, by comparison to other muscle cars, it deserves more credit. According to Jim's argument, the 442 was a beautiful thing in its day; however, he insists that any rational person today would consider it overbuilt, highly inefficient, and clunky looking. My dad concurred that the 442 was high maintenance, but remarked that, despite that, it was certainly a fun ride - perhaps all that would be needed to “seal the deal” with particular major donors. He then managed to find a commercial which asked, “Wouldn't it be nice if you had a 442?”Jim joins us on the podcast today along with our friend Bruce Flessner to further explore the comparison. Jim and Bruce, go head to head on whether the traditional campaign approach is out of date and in need of a replacement or, as some have said about the 442, is actually under-appreciated and worthy of more credit than its generally given. Both of my guests today have plenty of history with the traditional campaign: before launching his firm, Jim spent several decades carrying out capital campaigns in Higher Ed; and Bruce, who founded and led BWF, has spent most of his career assisting clients in Higher Ed and Healthcare to build successful advancement programs.Before we began our discussion, I shared with Bruce and Jim, I have been especially grateful for their willingness to engage with me, hearing out my criticisms of contemporary practices and never allowing our differences of opinion to get in the way of our professional camaraderie. What I have discovered about both of them is that, like myself, fundraising has always been more than a job; it's a vocation and calling that warrants the sort of thoughtful and reflective debate that we enjoyed today.As always, we are grateful to our friends at CueBack for sponsoring The Fundraising Talent Podcast.If your organization wants to make sense of raising extraordinary levels of support by way of meaningful relationships and higher expectations, our team at Responsive would welcome the opportunity to help you do that. If you're interested in learning more, email me and/or our managing partner, Michael Dixon. We will be happy to volunteer an hour to get to know you and to explore with you what a partnership with our team might look like. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit fundraisingtalent.substack.com

    Is bullying one of the reasons why fundraisers are unhappy?

    Play Episode Listen Later Mar 25, 2023 45:46


    Like many fundraisers, Kathryn describes her entrance into the profession as a search for meaningful work. For the most part, what she found was that facilitating the exchange of charitable gifts has been a rewarding experience and that it has afforded an opportunity to form valuable relationships with her colleagues. However, she also discovered that, at times, the job was lonely, stressful, and wrought with unreasonable expectations. She has dealt with demanding and creepy donors as well as bosses who lacked training and really didn't know what they were doing; her last supervisor was a vicious bully. As she has shared these experiences with others, she has discovered that they are far more common than they should be.Kathryn wants to know whether fundraisers are happy in their jobs and, if not, whether bullying is a factor in why they are unhappy. As a professor of practice at the John Martinson Honors College at Purdue University, Kathryn's research isn't aimed at just asking whether bullying is happening and to what extent; Kathryn wants to understand how bullying behavior manifests itself in the context of a fundraising environment. For example, are fundraisers going out in the field desiring genuine and meaningful relationships only to dreadfully fear returning to the office if they arrive without a check in hand?As I shared with Kathryn, I have long been of the opinion that the dark side of the predictive tools we employ will become increasingly obvious as research like this is undertaken. I would insist that, in the next decade, studies like Kathryn's are going to demonstrate that our wholesale embrace of tactics borrowed from the marketplace and designed to predict and control human behavior are going to backfire and that the evidence is going to be easy to find in this kind of research. It is my hope that Kathryn's findings are the sort that allow us to clearly understand where our tactics cross the line and where we're betraying the spirit of a gift. If you'd like to anonymously participate in this study, click here.As always, we are grateful to our friends at CueBack for sponsoring The Fundraising Talent Podcast. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit fundraisingtalent.substack.com

    To remain a viable contributor, direct mail fundraising has to evolve quickly.

    Play Episode Listen Later Mar 21, 2023 52:07


    Andrew has committed himself to getting direct mail right for a long time. For as long as I have known him, I have watched as he processes what's going on in the world and what's being said or discovered and then applies it to his craft. Most recently, Andrew has engaged in a stream of honest conversations with the team at Dickerson, Bakker & Associates and he's my guest today on The Fundraising Talent Podcast to talk about these conversations. In short, Andrew isn't giving up on direct mail; he does, however, want us to admit where it notoriously lets us down and to revisit the underlying assumptions that have ensured its privileged role in our fundraising strategies for decades.Today's conversation isn't the stereotypical “is direct mail dead or alive?” conversation. What Andrew wants those who are always in direct mail's corner to admit is that, if we don't address some of its weaknesses - those we have known were there all along, we're going to find ourselves in a lot of trouble very soon. Andrew wants direct mail's strongest advocates to recognize that it's time for some changes. To remain a viable contributor, direct mail has to evolve. After reminding us of some of its flaws and shortcomings as well as one of its dirty little secrets, Andrew wants us all paying attention to what may be the most consequential of realties facing direct mail: the fact that the middle class is shrinking. According to Pew Research, in 1970 middle-income households accounted for 62% of aggregate income, a share that fell to 42% in 2020. Meanwhile, the share of aggregate income accounted for by upper-income households has increased steadily, from 29% in 1970 to 50% in 2020.Today's conversation confronts the fact that whether direct mail works doesn't matter all that much when the population of donors it was originally intended for has shrunk dramatically over the last half century. And while direct mail's intended audience continues to shrink, those for whom it wasn't are now holding onto the most cash. Either way you look at it, like so many things that have to adapt over time, if direct mail is going to continue to play a meaningful role, it's going to have to evolve quickly.As always, we are grateful to our friends at CueBack for sponsoring The Fundraising Talent Podcast. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit fundraisingtalent.substack.com

    What would Jane Addams have to say about philanthropy in the twenty-first century?

    Play Episode Listen Later Mar 11, 2023 45:25


    For some time now, I have been contemplating what early twentieth-century activist and reformer Jane Addams would have to say to those of us who are asking tough questions about philanthropy. In short, I believe she would ask whether our work reflects a commitment to strengthening democracy, creating proximity among the haves and the have nots, and exemplifying what it means to be a citizen rather than a mere consumer. While I believe Addams would sympathize with many of the critiques that are being thrown at philanthropy today; I also believe she would encourage us all to be hyper-diligent in understanding what appropriate expectations we should have of it.For those who are not familiar with Jane Addams and her views on philanthropy, she was the first American woman to be awarded the Nobel Peace Prize, co-founder of the ACLU, and co-founder of Chicago's Hull House. Addams' views on philanthropy afford us a contrast to Andrew Carnegie's “responsibilities of wealth” and the notion that giving away money is hard work. Author Louise Knight explains that Addams was far more concerned about the “responsibilities of being human” and believed philanthropy should create space for interacting directly, making sense of each other's burdens, and working together to address social issues.Before the holidays, I had the pleasure of recording today's podcast conversation with Paul Pribbenow, a veteran fundraiser, the president at Augsburg University, and a scholar of Addams' work. During his time as Augsburg‘s president, Paul has been recognized for the transformation of a culture of philanthropy that hinges on deficit-thinking and focuses on what is lacking, to an asset-based perspective that emphasizes Augsburg's high aspirations and unique strengths. In 2019, Paul was named Outstanding Fundraising Professional by The Association of Fundraising Professionals: the highest honor that AFP bestows to its members. In addition to numerous articles on philanthropy, ethics, and not-for-profit management, Paul is perhaps most admired for his bimonthly email newsletter titled, “Notes for the Reflective Practitioner.”Prior to accepting his post at Augsburg University, Paul served as president of Rockford University where Jane Addams graduated in 1882. Building on her legacy, Paul created The Jane Addams Center for Civic Engagement and leveraged Addams story to recruit students and interest them in community service. As Paul writes, Addams believed that philanthropy, when properly understood, was the work of citizenship. As he desires for his students and faculty, Paul wants all of us to see and understand philanthropy as Addams did: a “common work” that belongs to all citizens.As always, we are grateful to our friends at CueBack for sponsoring The Fundraising Talent Podcast. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit fundraisingtalent.substack.com

    Are nonprofit leaders expecting too much of fundraising tech?

    Play Episode Listen Later Feb 28, 2023 39:31


    I'm headed to Omaha later this week, and one of the first things I'm going to find is a great Reuben sandwich. As the origin story goes, while playing cards with “the committee” at the at the Blackstone Hotel, Reuben Kulakofsky, a local grocer, ordered the now famous corned beef and sauerkraut sandwich. Impressed with this original idea, the hotel owner made the sandwich a permanent fixture on his menu. While Kenley, my guest today on the podcast, evidently isn't a big a fan, I rarely pass up the chance to have a good Rueben. Kenley is a member of the line-up for our Roadshow stop later this week in Omaha where he will be sharing his thoughts about how nonprofit leaders keep their heads on straight when it comes to the technology. In short, Kenley wants to impress upon us that perhaps our expectations are too high and, as one of my previous guest recently suggested, that we have put far too much faith in the CRM-centric approach to fundraising.Kenley assures us that he is a strong advocate for many of these platforms however he wants more nonprofit leaders to understand that our sector's software applications and database management systems will not solve our fundraising issues. He points out that fundraisers are bombarded with messages that imply technology has capabilities it doesn't actually have. Kenley insists that a lot the noise that tech companies create gets in the way of fundraisers being able to make sense of what will really ensure their success. Today's conversation, like several others in recent weeks, reminds me of the assertion that Peter Thiel makes in his book Zero to One: we have to get better at discerning between those platforms designed to be competitive with versus complementary to our human endeavors. As always, we are grateful to our friends at CueBack for sponsoring The Fundraising Talent Podcast.The first stop of the Responsive Fundraising Roadshow for 2023 will be later this week in Omaha in partnership with the Nonprofit Association of the Midlands. If you'd like to register for this event, just visit their website at here. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit fundraisingtalent.substack.com

    Omaha Roadshow Speaker Spotlight: Brandi Holys

    Play Episode Listen Later Feb 23, 2023 35:28


    As we have resumed our roadshows, we have found that shining a spotlight on local leaders greatly enhances the learning experiences for our participants. My guest today on The Fundraising Talent Podcast is Brandi Holys, Vice President of Advancement at Gross Catholic High School, and a member of the line-up for our Roadshow stop in Omaha next week. In partnership with The Nonprofit Association of the Midlands, Brandi, Kenley Sturdivant-Wilson, and Kevin Mahler have partnered with Responsive to ensure a high-energy, thought-provoking series of conversations about what it means to build and sustain meaningful relationships with donors in the twenty-first century.Brandi is the Vice President of Advancement at Gross Catholic High School and the host of Philanthropy is NOT a Bake Sale Podcast. Brandi is a big believer in the fact that it's the transformative power of philanthropy combined with genuine and meaningful relationships that allows our sector to solve complex problems. What I most appreciated about today's conversation with Brandi was that she wants more of us conjuring up the courage to experiment with new and ground breaking ideas when it comes to our fundraising efforts. Brandi insists that we cannot continue to do the same things that we always have. Brandi and I pondered just how much of what we were doing pre-pandemic was showing signs of wear and that now we are taking advantage of the time and space to make some big and bold changes for the better.As always, we are grateful to our friends at CueBack for sponsoring The Fundraising Talent Podcast.The first stop of the Responsive Fundraising Roadshow for 2023 will be in Omaha, Nebraska on Friday, March 3rd in partnership with the Nonprofit Association of the Midlands. If you'd like to register for this event, just visit their website at here. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit fundraisingtalent.substack.com

    Are all of us being more intentional about the decisions we make?

    Play Episode Listen Later Feb 15, 2023 40:56


    Lauren wants to remind us that “regrets don't really solve problems, but taking action will”; and that “it's never too late to try.” She wants to encourage us to start being more intentional about who and where we want to be in the world and to confidently take the necessary steps towards moving in that direction. Dissatisfied with where they found themselves, Lauren and her family recently made the decision to relocate to Charlotte, NC, a place that aligned with particular interests and hobbies, afforded a more progressive political scene, and was more responsive to the priorities of young Black professionals.Coincidentally, today's podcast conversation with Lauren is in many ways a continuation of the one we enjoyed with Nancy last week. These two conversations, both centered on intentionality, beg the question of just how many of us are finding ways to be more deliberate about the decisions we make. Perhaps The Great Recession and experiences like the pandemic, the murder of George Floyd, and recent elections have shaken us up, compelling us to evaluate what matters most to us and where we want to prioritize our time, energy, and resources.That said, to make these observations about our own experiences while failing to consider the experiences of those on the other side of a charitable gift exchange is to have a bad read on the moment in time in which we are collectively living. Today's conversation with Lauren challenges us to ask ourselves what we are doing to ensure that our donors, who are being more intentional, selective, and discerning about the choices they make, are making the decision to support our organizations over all the others that are packed into their mailboxes and inboxes.As always, we are grateful to our friends at CueBack for sponsoring The Fundraising Talent Podcast.ARCHITECT Brand + Design Collective is a strategy development firm focused on community-centered and diverse philanthropy, leveraging the best practices in storytelling, strategic marketing and inclusive fundraising strategies. To learn more, visit www.architectyourambition.com to learn more The first stop for 2023 on the Responsive Fundraising Roadshow will be in Omaha, Nebraska on Friday, March 3rd in partnership with the Nonprofit Association of the Midlands. If you'd like to register for this event, just visit their website at here.We're trying something new. The Butterfly Effect, our new publication on Substack, is where we make sense of the ideas and opinions that inform our consulting practices at Responsive Fundraising. Every week we will guarantee for our subscribers a thoughtful, long form article that will challenge how we think about contemporary fundraising practices. We would be delighted if you would subscribe.  This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit fundraisingtalent.substack.com

    Omaha Roadshow Speaker Spotlight: Nancy Williams

    Play Episode Listen Later Feb 9, 2023 44:30


    As we have resumed our roadshows, we have found that shining a spotlight on local leaders greatly enhances the learning experiences for our participants. My guest today on The Fundraising Talent Podcast is Nancy Williams, Founder and CEO of No Empty Pots, and a member of the line-up for our Roadshow stop in Omaha next month. In partnership with The Nonprofit Association of the Midlands, Nancy, Brandi Holys, Kenley Sturdivant-Wilson, and Kevin Mahler have partnered with Responsive to ensure a high-energy, thought-provoking series of conversations about what it means to build and sustain meaningful relationships with donors in the twenty-first century.The mission of No More Empty Pots is to connect individuals and groups to improve self-sufficiency, regional food security, and economic resilience in urban and rural communities through advocacy and action. What I most appreciated about today's conversation was that Nancy was so clearly able to translate the Indigenous circular wisdom that informs their efforts at No More Empty Pots to our work as fundraising professionals. Nancy challenged us to see the interdependency that exists within all human systems and to appreciate the level of intentionality that we all want to bring to our most important decisions.As always, we are grateful to our friends at CueBack for sponsoring The Fundraising Talent Podcast.The first stop for 2023 will be in Omaha, Nebraska on Friday, March 3rd in partnership with the Nonprofit Association of the Midlands. If you'd like to register for this event, just visit their website at here.We're trying something new. The Butterfly Effect, our new publication on Substack, is where we make sense of the ideas and opinions that inform our consulting practices at Responsive Fundraising. Every week we will guarantee for our subscribers a thoughtful, long form article that will challenge how we think about contemporary fundraising practices. We would be delighted if you would subscribe.  This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit fundraisingtalent.substack.com

    How can collective giving shake up philanthropy?

    Play Episode Listen Later Jan 31, 2023 52:30


    For those of us who want to overhaul charitable giving and reengineer the status quo, Sara's TedTalk offers a glimpse of what we need to do. Sara wants us all to make sense of the power of collective giving. Sara is the founding CEO of Philanthropy Together, a growing movement of people-powered philanthropy aimed at resourcing grassroots nonprofits, shifting power dynamics, and promoting widespread philanthropy. In her Ted Talk, Sara describes the four components of a thriving giving circle: belonging, discourse, trust, and to act. Sara wants us to see that collective giving affords us an opportunity to practice democracy in a way that our individual giving habits can't. The decision-making process allows us to get outside of our own heads and to hear another person's perspective, perhaps someone with whom we don't have much in common. As we emerge from the recent pandemic, Sara wants us all to realize that we are hungry to find meaning in groups and understand that there is nothing better than coming together to deliberate and choose to support causes that we collectively believe in. As always, we are grateful to our friends at CueBack for sponsoring The Fundraising Talent Podcast.We're trying something new. The Butterfly Effect, our new publication on Substack, is where we make sense of the ideas and opinions that inform our consulting practices at Responsive Fundraising. Every week we will guarantee for our subscribers a thoughtful, long form article that will challenge how we think about contemporary fundraising practices. We would be delighted if you would subscribe.  This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit fundraisingtalent.substack.com

    Are your fundraising practices stuck in The Consumer Story?

    Play Episode Listen Later Jan 25, 2023 54:08


    Some of us are having a hard time making sense of why, in the last two decades, nonprofits have lost the support of twenty-million donors; and we don't understand the appeal of donor advised funds, giving circles, and direct giving as alternatives to the traditional pathways that our charities create. I would insist that these and other trends are the effects of a mischaracterization of the donor and their growing intolerance for a role that they never agreed to play. Where did the idea that our donors should behave like passive, predictable consumers come from?In making sense of how this mischaracterization of the donor evolved, I have found Jon Alexander's, Citizens: Why the Key to Fixing Everything is All of Us, especially helpful. Jon's book gives us a critical lens through which to understand why our organizations have become what Robert Putnam called, “mailing list organizations” and, as one of my guests has described, why our sector has become so CRM-centric. Jon's book affords us a useful framework for what I believe will need to change in order for our professional community to actually achieve many of the higher aspirations that have been called for recently. Calling for change, without demonstrating a willingness to change the nature of our relationships, is just blowing smoke.Jon's book challenges us to recognize that our identities as consumers have been failing us for quite some time, and the fundraising community is no exception to these disappointments. Jon explains, “…the Consumer Story is collapsing under the weight of its own contradictions, and the Citizen Story is emerging. People are dissatisfied with being mere Consumers, yearn for deeper agency even though we lack the words to express it, and have an innate if imprecise sense that authentic participation holds the key to a brighter future.”For those who want to make sense of the mischaracterization that we have assigned our donors and how its effects have become so pervasive and detrimental to our efforts, today's podcast conversation is a great place to start. In our conversation, Jon helps us see how the allure of Effective Altruism, the use of the hero story, and the inclination to create menus are all indicators that we're collectively stuck in the consumer story. As always, we are grateful to our friends at CueBack for sponsoring The Fundraising Talent Podcast.We're trying something new. The Butterfly Effect, our new publication on Substack, is where we make sense of the ideas and opinions that inform our consulting practices at Responsive Fundraising. Every week we will guarantee for our subscribers a thoughtful, long form article that will challenge how we think about contemporary fundraising practices. We would be delighted if you would subscribe.  This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit fundraisingtalent.substack.com

    How can sector leaders improve the donor experience?

    Play Episode Listen Later Jan 19, 2023 55:41


    David and Sam are both members of The Chartered Institute of Fundraising's Supporter Experience Committee. This network of fundraisers is dedicated to identifying best practices and providing thought leadership aimed at ensuring quality supporter experiences. In today's podcast conversation, David and Sam challenge us to ask whether less homogenous and less industrialist fundraising practices might improve the fundraising experience for those on both sides of the exchange. Many of David and Sam's observations beg the question of why so many charities remain content to squeeze enormous populations of donors into a system that assumes that everyone shares the same motivations for giving.    Throughout our conversation, David and Sam repeatedly brought us back to the opportunity they see for sector leaders willing to make changes that might turn around some of the troubling trends and remedy some of the mistakes we make over and over again. We explored some of the insights that these leaders might glean from organizations like BLM and Extinction Rebellion as well as the response to the conflict in Ukraine and the University of Tennessee's crowdfunding campaign for new goalposts. As always, we are grateful to our friends at CueBack for sponsoring The Fundraising Talent Podcast. ——————————————————————— We're trying something new. The Butterfly Effect, our new publication on Substack, is where we make sense of the ideas and opinions that inform our consulting practices at Responsive Fundraising. Every week we will guarantee for our subscribers a thoughtful, long form article that will challenge how we think about contemporary fundraising practices. We would be delighted if you would subscribe. 

    Are fundraisers becoming more discerning about where they can thrive?

    Play Episode Listen Later Jan 11, 2023 49:05


    Alex isn't kidding when he says it seems like The Chronicle of Philanthropy has been retelling the same story about disillusioned fundraisers for a long time. Those of us who have been around for a while are well aware of the fact that, at any given time, at least half of the fundraisers out there are looking for another job and that very few boards and bosses have come to a consensus about how fundraising really works. As of late this familiar story has zeroed in on how poorly prepared some employers are with making hiring decisions and how often they miss opportunities by relying on an arduous interview process. Alex believes hiring managers need a wake up call; and, on the flip side, he insists that candidates need to know how to see the red flags that distinguish between an job where you're being set up to fail rather than given an opportunity to thrive. For example, Alex wants fundraisers to listen more closely to whether an employer characterizes the work as exchanging gifts with those who share a genuine and meaningful relationship with our organization; or does the employer believe that the donor is merely a passive consumer and an opportunity to close a quick deal.  I was grateful to hear that Alex had taken my recent recommendation to read Benjamin Barber's Consumed which likens our consumer society to that of a child whose impulsive behavior prevents them from achieving their full potential. As I have said many times before, this is where I believe fundraising finds itself today: in the midst of its messy adolescence and unable to discern between what's really working in its favor versus getting in its way. I am confident that as we develop a collective willingness to wrestle with tough questions of the sort that Alex and I did today, and as donors are afforded opportunities to play active, citizen-like roles with the organizations they support, our sector and society as a whole will reap the benefits that accompany mature, sustainable relationships. As always, we are grateful to our friends at CueBack for sponsoring The Fundraising Talent Podcast. ——————————————————————— We're trying something new. The Butterfly Effect, our new publication on Substack, is where we make sense of the ideas and opinions that inform our consulting practices at Responsive Fundraising. Every week we will guarantee for our subscribers a thoughtful, long form article that will challenge how we think about contemporary fundraising practices. We would be delighted if you would subscribe. 

    Are nonprofit leaders designing resilience into their organizations?

    Play Episode Listen Later Dec 26, 2022 50:29


    Stuart wants us to carefully think about whether we're designing resilience into our organizations and, if not, ask ourselves if difficult and uncertain times are really to blame for some of our financial misfortunes. I have been an admirer of Stuart's work for quite some time. His research begs the question of whether our scholars have done more harm than good by borrowing as many theories as they have from the marketplace. Stuart's “Nonprofit First” thinking insists that we should construct theory from what has emerged within our sector rather than from somewhere else.  During today's conversation, Stuart and I unraveled how nonprofit organizations often come about with the help of government subsidies only to later become increasingly dependent on charitable giving. As the government fades, many nonprofit leaders implicitly assume the donor will step up to the plate and play their role similar to how the government did. What these leaders miss is that these are fundamentally different types of relationships, distinct types of exchanges, all functioning in accordance with completely different playbooks. Stuart would insist that designing for resilience starts with knowing how to make these kinds of distinctions. Looking ahead, we have quite a line-up of conversations set for January centered around the notion of citizenship and what it looks like when our donors insist on something more than the passive, consumer-like role to which our organizations have grown accustomed. If you would like to be a guest on The Fundraising Talent Podcast in 2023, email me anytime; our listeners would be delighted to hear your big ideas and bold opinions. As always, we are especially grateful to our friends at CueBack for sponsoring The Fundraising Talent Podcast.

    What effect will the FTX Bankman-Fried fiasco have on fundraising?

    Play Episode Listen Later Dec 21, 2022 33:38


    I was grateful to Alex, co-founder of The Giving Block, for ensuring that we add a timely conversation about the FTX-Bankman Fried collapse to The Fundraising Talent Podcast's library of conversations. Shortly after this story started making headlines, I appreciated seeing that Alex and Pat offered their take on the situation and assured nonprofit leaders that the effect of this fiasco would be minimal for most charities and their crypto-minded donors. This was perhaps welcome news for those who, like myself, are only beginners at making sense of how cryptocurrency fits in our fundraising efforts. What effect all this will have on effective altruism, Bankman-Fried's ideological framework of choice, is yet to be seen.  Alex wants us to remind ourselves that the failure of an individual or an entity is not the failure of entire industry. Alex explained that FTX played a very small role in Crypto Philanthropy and he insisted that this will not slow down the growth of this industry. Alex explained that twice as many nonprofit organizations are accepting cryptocurrency donations through their platform than were a year ago, and every month the team at The Giving Block help hundreds of charities design and launch their crypto-philanthropy programs. Listeners, please forgive the echo for about the first 7 minutes. We were able to clean that up so as to ensure a painless listen thereafter.  As always, we are especially grateful to our friends at CueBack for sponsoring The Fundraising Talent Podcast.

    Are fundraisers creating better roles for their donors to play?

    Play Episode Listen Later Dec 17, 2022 52:03


    As a leader in Seattle's arts community and a college professor, Jackson is just getting started. Southern Theatre magazine has recently named Jackson among a group of rising leaders who are paving the way for the future of fundraising. What I most appreciated about today's conversation was that, while Jackson is explicit in his desire to do away with fundraising's narrow focus on the top three percent, he's evidently chosen not to be envious and make wealth-bashing part of his repertoire. Jackson isn't typecasting anyone. In today's conversation, Jackson challenges fundraisers to check themselves before they set out to raise money. He wants fundraisers to think carefully about their own relationship with money and wealth and to examine how they go about engaging with and soliciting the support of their donors. Jackson wants us to ask ourselves whether we're creating opportunities for our donors to be better people and whether we're creating experiences aimed at creating more than mere transactions. Like so many of my guests in the last couple of years, Jackson has high aspirations and wants to see qualitative improvements in how we carry out our work. Much of our conversation was about how fundraisers can best steward relationships with their donors. For example, Jackson described the opportunity that nonprofits have to curate meaningful experiences for those who began their life with very little and then, late in life, found themselves with more than they could have ever imagined. Jackson wants us to envision our organizations not only as places for raising awareness and providing services but also as places for demonstrating solidarity and expressing gratitude. As always, we are especially grateful to our friends at CueBack for sponsoring The Fundraising Talent Podcast.

    Why are nonprofits afraid of their own obsolescence?

    Play Episode Listen Later Dec 8, 2022 45:02


    Today's podcast conversation offers a tough pill that I suspect some of us aren't willing to swallow. Jim wants us to wrestle with the question of why today's nonprofits are afraid of their own obsolescence. Instead of planning to eventually close, Jim wants to know why, for all intents and purposes, our organizations collectively make up what has become a growth industry. Are we willing to admit to ourselves that raising money for problems that never get solved is big business?  Jim's tough pill reminds me of the “Shirky Principle” which says that institutions will preserve a problem to which they are the solution. When we think about our fundraising efforts, have our donors become co-conspirators in ignoring root problems and not telling the truth? Are we placating our donors with easy-to-fund problems with which we believe they will be more comfortable and of which they can easily make sense? Jim wants to us to find the courage to solicit support for real solutions that are complex, difficult to understand, and might even make us all feel uncomfortable. As always, we are especially grateful to our friends at CueBack for sponsoring The Fundraising Talent Podcast.  

    How does unseen diversity impact a fundraiser's journey?

    Play Episode Listen Later Nov 30, 2022 53:56


    My conversation today with Jillian was a great reminder to me of what I have always believed to be one of the most meaningful aspects of nonprofit work: the opportunity to create community around common struggles. For most of our lives, Jillian and I have shared a common obstacle that can interrupt our daily lives in life-threatening ways. 99% of the time, our seizure disorders are completely manageable, and we can exist in the world just like other able-bodied citizens. Unfortunately, in a matter of seconds and without warning, our lives and the lives of anyone in our care can be at great risk. Discovering that we shared this common thread in our stories is what initiated today's podcast conversation. Jillian insists that the best fundraisers are always curious, authentic, and able to bring their whole selves to their work. This is what Jillian demonstrated today; she showed up, shared a part of her story that no one would be able to make sense of without the benefit of a conversation like this one, and she came to be curious and share an interest in learning about the stories of other colleagues who share similar experiences. The question Jillian raised was how unseen diversity impacts a fundraisers journey. And furthermore, how can our professional community demonstrate a commitment to listening to and understanding the aspects of each other's story that exist below the surface? As always, we are especially grateful to our friends at CueBack for sponsoring The Fundraising Talent Podcast.  

    What if the gift economy informed more of our fundraising practices?

    Play Episode Listen Later Nov 26, 2022 43:21


    My conversation today with Adam was both timely and inspiring. Adam wants us to see how the logic of the gift affords a more holistic, long-term, and collaborative perspective where the focus can be on the quality of relationships rather than making comparisons of one's contribution to another. Adam explained how he has produced programming at Jewish Studio Project that, rather than using the traditional fee-for-service approach, relies on the gift economy. He explained that everyone contributes what they can and recognizes that they are there to give just as much as they are there to receive. With this logic in mind, Adam shared how it has informed their approach to Giving Tuesday. Rather than just ensuring that as many gifts as possible flow in their direction, they have sought out opportunities to model gratitude and extend generosity to other organizations. For this year's Giving Tuesday campaign, the Jewish Studio Project is encouraging their community to give to Queer Asterisk, a Colorado-based organization that is providing counseling services to those who have been effected by the Club Q shooting in Colorado Springs. As always, we are especially grateful to our friends at CueBack for sponsoring The Fundraising Talent Podcast.

    Should fundraisers let their board members off the hook?

    Play Episode Listen Later Nov 16, 2022 36:45


    Stephanie Schwartz is the Founder and CEO of Little Bean Group, a fundraising consultancy in Washington, DC. Stephanie loves to work with leaders who want to dream big and who recognize that fundraising is often the path by which their dreams come to fruition. Stephanie affords her clients the benefit of extensive experience in both education and advocacy. In today's conversation, Stephanie challenges us to change our expectations of board members and not necessarily, as I often say, “letting them off the hook” but thinking strategically about where they can most effectively contribute to the overall fundraising effort. Stephanie and I agreed that today's nonprofit leaders are wise to distinguish between the ways and means that a fundraiser can shine versus where board members have similar opportunities. Stephanie wants us to grasp that, for the majority of our board members, this means finding ways to be engaged in fundraising that don't necessitate an ask. It also means abandoning the myriad of overly prescriptive responsibilities that we often assign them. Experience has taught many of us that these formulas often translate into less than desirable experiences for our board members and a lot of frustration and disappointment for ourselves. As always, we are especially grateful to our friends at CueBack for sponsoring The Fundraising Talent Podcast.

    Conversation w/ the editors of Collecting Courage: Part Two

    Play Episode Listen Later Nov 5, 2022 27:28


    This is the second in a two-part conversation with the editors of Collecting Courage: Joy, Pain, Freedom, Love which has been described as “an honest, raw account” of the experiences of 14 Black charity leaders and fundraisers in North America. In response to the project's success, the editors are convening readers who want to continue on the journey towards racial reconciliation and collective healing in our sector. Nneka, Nicole, and Camila recently joined me to discuss both their book and The Path to Action Conference later this month. In this segment, Camila helps us understand the myriad of obstacles that she encountered early in her career despite having readied herself as well as she did. Camila explains how what she accomplished was “diminished, disregarded or discarded” by a sector that she genuinely wanted to be believe in and to which she wanted to remain committed. If these conversations stirred you as they have me, I would encourage you to accept the invitation that has been extended to us; for those who want to be co-conspirators in the fight for racial justice in our sector, for those who want to be equipped with the knowledge and tools that are required, and for those who want to make sense of their roles and responsibilities in ensuring greater freedom for everyone, register here.  As always, we are especially grateful to our friends at CueBack for sponsoring The Fundraising Talent Podcast.

    Conversation w/ the editors of Collecting Courage: Part One

    Play Episode Listen Later Nov 4, 2022 31:09


    This is the first in a two-part conversation with the editors of Collecting Courage: Joy, Pain, Freedom, Love which has been described as “an honest, raw account” of the experiences of 14 Black charity leaders and fundraisers in North America. In response to the project's success, the editors are convening readers who want to continue on the journey towards racial reconciliation and collective healing in our sector. Nneka, Nicole, and Camila joined me to discuss both their book and The Path to Action Conference later this month. Nicole begins by helping us see in between the lines of her poetry and then challenges us to see the “jacket” - a metaphor for what our brown and black colleagues are expected to conform to in our sector. I can recall previous guests who have similarly described this jacket that many of us either remain unaware of or simply refuse to see.  If this conversation stirs you, I would encourage you to accept the invitation that has been extended to us; for those who want to be co-conspirators in the fight for racial justice in our sector, for those who want to be equipped with the knowledge and tools that are required, and for those who want to make sense of their roles and responsibilities in ensuring greater freedom for everyone, register for the conference here.  As always, we are especially grateful to our friends at CueBack for sponsoring The Fundraising Talent Podcast.

    Are nonprofits underestimating the value they afford their corporate sponsors?

    Play Episode Listen Later Oct 30, 2022 49:55


    Heather wants charities to recognize that they may be vastly underestimating the value they bring to their corporate sponsors and that, in doing so, they may prohibit themselves from building mutually beneficial relationships that can bring far more value than simply financial support. Heather explains that we're beyond the era of old-school corporate giving where the charity delivers on the good and the corporate sponsor just delivers on a check. Heather is the founder and president of The boutique fundraising consultancy, BridgeRaise, which helps nonprofits take their corporate giving efforts to a new level starting with aligning everyone's values.  Heather wants nonprofit leaders to see that they are bringing more to the table and have the opportunity to welcome their corporate sponsors into an active, co-creative type of relationship. The type of relationship Heather describes allows leaders to do away with the deficit-thinking that always postures the charity with their hands out, looking for a hero to rescue them. Rather than partnering with corporations who select their partners like members of a “flavor of the month club,” Heather wants charity leaders to seek out purpose-led corporations that can be counted on for sustainable, meaningful relationships that translate into the most signicant levels of support. As always, we are especially grateful to our friends at CueBack for sponsoring The Fundraising Talent Podcast.

    Can fundraising learn how to have higher expectations of relationships?

    Play Episode Listen Later Oct 27, 2022 45:33


    Greg kicked off today's conversation with the suggestion that there is going to be an increasing divide between those shops whose fundraising efforts can thrive and those whose cannot. Greg believes a lot of this will be evident in the success or lack thereof in organizations' planned giving efforts. While Greg insists these efforts don't have to be especially complicated, our organizations will have to match our desire for these more significant gifts with the wherewithal to most effectively and appropriately negotiate, receive, and acknowledge them. Our team at Responsive appreciates that Greg is among our consulting colleagues who are allowing our Three Lanes Theory to inform some of his thinking on this. During the second half of today's conversation, it took an especially thought provoking turn when we posed the question of whether having higher expectations of the relationship rather than of the individuals involved in the exchange translates into greater success in planned giving. I was looking to connect Greg's thoughts with that of author Aaron Dignan who insists that in the future we're all going to have to be increasingly “complexity conscious”. This way of thinking recognizes that the most meaningful outcomes in a complex adaptive system, whatever they may be, emerge from the interactions in between us rather than from the behavior of any individual actor.  As always, we are especially grateful to our friends at CueBack for sponsoring The Fundraising Talent Podcast.

    Are donors deliberately hoarding money in donor-advised funds?

    Play Episode Listen Later Oct 12, 2022 51:09


    How does the assumption that our donors are intentionally hoarding wealth in a donor-advised fund help any of us accomplish our goals? And, perhaps more importantly, how does such negative spin help anyone make sense of why these tools have become so popular in the last several decades? While the critics want us to focus on changing legislation and trying to coerce generosity with additional rules and regulations, I say we ought to learn how to have more meaningful relationships with our donors. Will changing the rules necessarily improve our bottom-line or just make our jobs even harder than they already are? My conversation today with Lisa and Stephen centered around what Princeton sociologist Viviana Zelizer in her book, The Social Meaning of Money, refers to as earmarking. Zelizer explains that human beings have always made a habit of earmarking monies that align with particular types of relationships. I asked Lisa and Stephen to wrestle with whether giving our donors the benefit of the doubt and applying Zelizer's logic might help some of us see the use of donor-advised funds through a more optimistic lens. What Lisa and Stephen see is not an affluent donor who wants to hoard money. Rather, they see a donor who is increasingly deliberate and purposeful and whose giving is directed towards organizations that take the donor's decision-making process as seriously as they do. As always, we are grateful to our friends at CueBack for their continued support of The Fundraising Talent Podcast. 

    How can fundraisers improve their outcomes by embracing the obvious?

    Play Episode Listen Later Oct 3, 2022 38:36


    Cathy is the development lead at Bloomberg Philanthropies. Bloomberg Philanthropies works to ensure better, longer lives for the greatest number of people by focusing on five key areas: the arts, education, the environment, government innovation, and public health. Encompassing all of Mike Bloomberg's giving, Bloomberg Philanthropies includes his foundation and corporate and personal philanthropy as well as Bloomberg Associates, a pro bono consultancy that works with mayors in cities around the world. During our conversation today, Cathy encourages us to embrace the obvious and, as a mentor once told her, “be open to people who sees things that you don't, but should.” Cathy wants to encourage us to approach things with a conversational, exploratory, “how could we make sense of this differently” attitude. She encourages us to stop looking for moonshots and begin to embrace the obvious - what's in arms-reach, accessible, and available to us. To this point, Cathy concludes with an example from a friend at the Harlem Children's Zone who, during the pandemic, came to a realization of just how obvious the solutions really were. As always, we are grateful to our friends at CueBack for their continued support of The Fundraising Talent Podcast. 

    Will the next generation of non-profiteers go about fundraising differently?

    Play Episode Listen Later Sep 29, 2022 45:31


    Conversations of this sort have me convinced that the next generation of non-profiteers will think very carefully about whether to embrace the twentieth-century, consumer-oriented approach to fundraising to which many of us still remain very loyal. Dion has only been at this for a couple of years and has quickly figured out that contemporary fundraising has a tendency to focus on the short term, commodify the stories of those being served, and elevate the donors like kings and queens rather than as fellow citizens who share in a commitment to the same cause.  Dion is the founder of Dion's Chicago Dream, a non-profit feeding those in neighborhoods without access to fresh food and produce. Food deserts, areas in which it is difficult to find affordable and healthy foods, especially fresh fruits and vegetables, affect every part of the city, with a larger presence in the South and West sides of Chicago. Dion's initiative has expanded to assist residents in need in every Chicago neighborhood through the power of fresh, healthy food. Before we wrapped up our conversation today, Dion shared his thoughts about how leaders should be interacting with funders. Dion explained that we shouldn't be afraid to correct flawed assumptions nor should we allow inherent power dynamics to corrupt the relationship. Dion's explanation reminded me of Jane Addam's work at Hull House just over a century ago. In the same struggling Chicago neighborhoods, I suspect Addams would have characterized her work in much the same way that Dion did today - “We're doing philanthropy differently.” As always, we are especially grateful to our friends at CueBack for sponsoring The Fundraising Talent Podcast.  

    How can fundraisers ensure their organizations more than transactions?

    Play Episode Listen Later Sep 27, 2022 51:40


    Today's podcast conversation with Ray Gary was fantastic. Why? Because Ray evidently doesn't relate to the world like a technocrat who is convinced tech will save the planet. Ray certainly understands the role technology can and should play; however, he also understands that technology can't be expected to do all the heavy lifting. Ray wants to see generosity become a habit and lifestyle rather than a one-off transactional experience that we're often counting on technology to ensure happens. As the founder and CEO of IDonate, Ray believes that if applied correctly technology can amplify the good that the sector is already doing. Our conversation today went in all sorts of directions - everywhere from why the nonprofit sector is so CRM centric to what Peloton can teach us about being a part of a dynamic community. Ray describes Peloton as an example of how an organization can transform a product or service into way of life. Ray explains that what makes Peloton such a remarkable concept is much less about the exercise bike and a lot about the community of Peloton users. Our conversation about the popularity of Peloton begs the question of how charitable organizations might create more community-centered experiences that allow their donors to form meaningful relationships with others who share a commitment to the same cause. As always, we are especially grateful to our friends at CueBack for sponsoring The Fundraising Talent Podcast.  

    Do our board recruitment strategies align with our DEI aspirations?

    Play Episode Listen Later Sep 12, 2022 45:47


    My guest today on The Fundraising Talent Podcast is Paulina Artieda, executive director for The New Philanthropists, an organization that works to create more racially diverse and inclusive nonprofit boards in Austin. Their mission is to build a pipeline to leadership for people of color; cultivate diversity, equity, and inclusion among mainstream nonprofit boards; and enable nonprofits to be more effective stewards of public trust and to produce better outcomes for the people they serve. My conversation today with Paulina begs the question of whether our board recruitment strategies align with our DEI aspirations. As Paulina and I got warmed up, we started wrestling with some of the questions boards should be asking themselves. Is it time to abandon any semblance of “give, get or get off,” the privilege of board members “buying” their way into their seats, or the habit of recruiting individuals who sit on boards everywhere else? What Paulina and her team want us to make sense of is that a board member is more than their financial gift, that boards have to ready themselves for cultural shifts, and that it all begins with cultivating genuine relationships. What I most appreciated about this conversation was how often we reminded ourselves that recruitment to any role, be it board members, major donors, or volunteers, needs to begin with our genuine desire to be in relationship those who are different from ourselves. As always, we are especially grateful to our friends at CueBack for sponsoring The Fundraising Talent Podcast.  

    What if more nonprofits accurately reflected the communities they serve?

    Play Episode Listen Later Sep 8, 2022 43:17


    Madge challenged us this morning by asking what would it look like if more nonprofits accurately reflected the communities their organizations served. This is one of the conversations I have with my students every spring, and my career has afforded me opportunities to see where we're getting this right and wrong. How do we ensure that our boards and bosses have a grasp of who they are serving and why? As Madge explained, studies have shown that less than 20% of nonprofits are led by people of color while the vast majority of our nonprofits serve communities of color. Much of our conversation today was about making sense of how to change this reality.  Madge is the CEO at Mission Capital, a capacity building organization in Austin, that has been serving the region's nonprofits for over 20 years. As Madge shared with me, Mission Capital's explicit goals are three-fold: to close the racial leadership gap, to increase organizational resilience and sustainability, and to expand collaborative networks. What I most appreciated about our conversation today was how Madge described the organization as a place where the diversity of our sector can show up, where messiness is expected to happen, and where everyone leaves stronger by having participated in the conversation.  The team at Mission Capital are individuals who are passionate about serving their community. They envision a Central Texas where leaders feel empowered to elevate their voices and where organizations are equipped to fulfill their missions. Our team at Responsive is delighted to be partnered with Madge and her team at Mission Capital as they host the first stop on our roadshow next week in Austin. If you're interested in attending, sign up via our website here. As always, we are especially grateful to our friends at CueBack for sponsoring The Fundraising Talent Podcast.

    Does fundraising have a bad case of shiny new toy syndrome?

    Play Episode Listen Later Aug 30, 2022 47:45


    One of our goals with our roadshow is to shine a spotlight on highly capable individuals who are helping their local nonprofit community to thrive. One such individual is Cat, founder of the Giant Squid Group, who I'm delighted will be a part of the lineup for our upcoming roadshow stop in Austin on September 16th.  In our conversation today, Cat and I connected the dots between fundraising's bad case of shiny new toy syndrome and the realization that a lot of these new toys aren't actually delivering on their promises. What concerns Cat is the effect that these shiny new toys have on the professional development of young fundraisers and whether these new toys get in the way of learning how fundraising really works. Cat's critique is similar to that of Lucy Bernholz who describes the effect of the “givingscape” as commodifying giving rather than democratizing it. Today's conversation has us asking whether making charitable giving fast, easy, and painless is really what we're after or whether removing all the friction has the unintended consequence of making renewing donor's support more challenging. As I often say, how we go about soliciting the initial gift will have a bearing on whether we can successfully secure the subsequent gift.  If you would like to join Cat, Michelle, and myself in Austin for the first stop on the Resonsive Fudnraisinb Roadshow, we would be delighted to have you join us. To register, visit our website here.  As always, we are especially grateful to our friends at CueBack for sponsoring The Fundraising Talent Podcast.

    Has the window of opportunity for greater fundraising self-care begun to close?

    Play Episode Listen Later Aug 23, 2022 57:12


    Earlier this year, Evan wrote an article for Candid's Philanthropy News Digest entitled “We need a ‘Nonprofit Development Bill of Rights'” wherein he insisted that the time for “us” has arrived. If the past two years have taught us anything, it's that self-care and psychological safety have moved front and center; and we owe it to ourselves — and our donors — to make sure we take care of ourselves. Evan's proposed “bill of rights” is not anything most of us would expect for our ourselves and our employers no matter the role in which we happen to be.  Since this publication, Evan has had many opportunities to discuss and explore his ideas with friends an colleagues. Unfortunately, what concerns Evan today, less than six months since his article's publication, is that the window of opportunity for getting some of these things right for our professional community seems to be closing too quickly. While Evan is positive about the progress we have made, he's concerned that perhaps we're already evolving back to our pre-2020 organizational behavior. Evan is asking whether we have made as much progress as we think we have. As always, we are especially grateful to our friends at CueBack for sponsoring The Fundraising Talent Podcast. To read Evan's article, “We need a ‘Nonprofit Development Bill of Rights”, visit this website here.     If you'd like to register for one of Responsive Fundraising's upcoming roadshows, visit their website here. 

    How do we make professional development more accessible?

    Play Episode Listen Later Aug 16, 2022 38:40


    If there is anything that my twenty-plus years in this space has revealed, it's that professional associations have a way of getting themselves into a mess of trouble. While I'm sure the reasons for this can simmer up from just about anywhere, I suspect most of the trouble is emerges in between the inclination to create rulebooks for how to most ethically get the job done and the need to ensure that their sponsors are happy enough to underwrite next year's conference. Recently, after watching yet another group of members unravel their disappointments with conference organizers in the Twitterverse, I began to wonder how long these associations will be able to maintain their role as fundraising's gate-keepers to professional development and networking. I had a hunch that our friends at FundraisingEverywhere might have some ideas about how traditional associations might keep themselves out of trouble. In 2019, Nikki and Simon founded FundraisingEverywhere in order to answer a similar question; how do we make professional development and networking opportunities more accessible to more fundraisers? Their timing couldn't have been better; with prohibitive fees increasingly scaring fundraisers away from association membership and insiders increasingly dominating the conversation, Nikki and Simon launched a platform that is now hosting some of fundraising's most important conversations. As always, we are especially grateful to our friends at CueBack for sponsoring The Fundraising Talent Podcast. To learn more about upcoming events at FundraisingEverywhere, visit their website here.     If you'd like to register for one of Responsive Fundraising's upcoming roadshows, visit their website here. 

    324 | What if we incentivize sticking around rather than raising lots of money?

    Play Episode Listen Later Aug 12, 2022 44:55


    I have often advised employers to bet on time rather than money. More often than not, the opportunities for fundraisers to raise serious money are there; the question is whether we can keep our fundraisers around long enough to prove it. My conversation today with Stephanie echoes this point; in order to get this right we have to think more holistically about the jobs we are creating for fundraisers to fill. As Stephanie explained, it's going to come down to meaningful work and competitive compensation. In my mind, meaningful work is largely a matter of how long they stay in the role rather than how much money they raise. We have to create environments where fundraisers can thrive.  I would insist that too much of the conversation about professional turnover has always been about addressing one side of the time/pay equation while ignoring the other; we'll pay fundraisers well, but who gives a damn whether they want to stick around. Stephanie and I wrapped up today where I hoped we would, asking whether we can persuade employers to incentivize sticking around rather than raising a lots of cash. The more we make sense of how fundraising really works, the more we discover that money raised is an outcome of longevity in the position. If organizations are stuck in lane one, they're not experiencing fundraising as meaningful work and there isn't enough margin for meeting everyone's expectations. As always, we are especially grateful to our friends at CueBack for sponsoring The Fundraising Talent Podcast. If you'd like to register for one of Responsive Fundraising's upcoming roadshows, visit their website here. 

    Can fundraising embrace the science of muddling through?

    Play Episode Listen Later Jul 30, 2022 40:44


    As I shared with Andy today, I recall one of his books being among the first that I read early in my career. Now, more than two decades later, it was a pleasure to find so much common ground in how we think about fundraising. Perhaps what I most appreciated about our conversation was that Andy wants fundraisers to enjoy space where the metrics aren't the focus and where collecting a check isn't the only goal. As I have said many times myself, we have to afford the relationship the opportunity to do at least some of the job for us.  Andy wants fundraisers and their employers to be more comfortable with ambiguity because our world seems to get more complex and unpredictable by the day; Andy insists that developing a tolerance for ambiguity is a good trait to have. As studies demonstrated decades ago, Andy wants boards and nonprofit leaders to appreciate the fact that muddling through can sometimes be as good an approach as a well-structured and highly detailed strategy. As always, we are especially grateful to our friends at CueBack for sponsoring The Fundraising Talent.  If you'd like to learn more about Responsive Fundraising's sense-making retreats, email me for more information.  If you'd like to learn more about the messy middle, download our free white paper entitled, Making sense of the messy middle. For more information about the upcoming Nonprofit Consulting Conference, visit their website here. 

    Why don't fundraising wizards talk about the messy middle?

    Play Episode Listen Later Jul 23, 2022 38:35


    Early in my career, I figured out pretty quickly that the fundraising wizards want nothing to do with the messy middle. Instead, half of them decide to become overly-invested in new donor acquisition while the other half try to one-up each other in the billionaire campaign club. In this kind of environment, it's no wonder everything feels so transactional, donor attrition is what it is, and our fundraisers are fed up. Blame the wizards. Today, I sat down with Laurel and Noah, two members of Responsive's team who, like myself, have made a lot of sense of why the fundraising community, consultancies in particular, won't talk about the messy middle. What Laurel and Noah have discovered is that the messy middle is where fundraisers have the opportunity to shine, where their employers make sense of how it all actually works, and where the wizards start to feel like they're getting in the way. As Laurel and Noah discuss in todays podcast conversation, the messy middle isn't about the timing of, size of, or who gets credit for a donor's contribution. The messy middle is where the organization makes an intentional decision to prioritize their relationships ahead of the gift - where the donor becomes a citizen rather than a mere consumer. The messy middle is where, as Laurel describes, the job becomes more than that of being a master technician who runs a “fundraising machine.” As Noah describes it, the messy middle is where those on both sides of the exchange can be known, understood, and listened to as human beings. As always, we are especially grateful to our friends at CueBack for sponsoring The Fundraising Talent Podcast. If you'd like to learn more about Responsive Fundraising's sense-making retreats, email me for more information. If you'd like to learn more about the messy middle, reach out to either Laurel or Noah for a conversation, and/or download our free white paper entitled, Making sense of the messy middle.

    Are fundraisers being more selective about whom they work for?

    Play Episode Listen Later Jul 15, 2022 46:20


    What I have found enlightening about my conversations with Michelle is her studies in anthropology and her active involvement in several well-organized discussions aimed at addressing some of our sector's enduring challenges. What I also find noteworthy is that, while some might like to accuse such discussion groups of over-thinking, the colleagues who are seated at the table with Michelle certainly don't see it this way. Today's conversations with Michelle confirms that our sector will never reach higher aspirations without asking some tough questions.  When I asked what Michelle believed was the common thread among the conversations she is a part of, she described a heightened awareness that what got us here isn't going to be adaquate for the road ahead. While fundraisers may have tolerated being part of an intervening subculture in the past, they are now insisting on more active and influential roles. Michelle explains that her peers are well aware of the fact that the status quo is flawed and that the boards and bosses who want to hire them are highly resistant to change. All this means that fundraisers need to be savvier about their job descriptions and a bit more selective about whom they sign on with. As always, we are especially grateful to our friends at CueBack for sponsoring The Fundraising Talent Podcast. If you'd like to learn more about Responsive Fundraising's sense-making retreats, email me for more information. If you'd like to learn more about the conversations that Michelle and her colleagues are a part of, visit these websites for more information.  Community-Centric Fundraising  The Donor Participation Project Association of Fundraising Professionals - Austin Chapter     

    Can fundraising professionals let go of their favorite toys?

    Play Episode Listen Later Jul 8, 2022 44:57


    As a privileged white guy, these are the types of conversations that keep me on my toes. Today we're happy to have Noah, a member of our consulting team, co-hosting; which means I have one obligation which fellas like me don't do very easily - today, my job is to just shut up and listen. Today's conversation is just a taste of what Noah and Martha will be talking about at #BAMEOnline later this month. Martha and Noah want us to ask ourselves whether our existing tools, those we're comfortable and familiar with, will allow us to dismantle the injustices many of us are trying to address. In other words, can fundraising professionals let go of their favorite toys? Martha is the founder of #BAMEOnline - the first conference of it's kind. Martha describes #BAMEOnline as advancing liberation for all people rather than just those of power and privilege. It is a space where Black and POC who have done incredible fundraising can share the keys to their success. Martha also explains that, in addition to creating and strengthening the community, conference organizers don't shy away from difficult questions that have easily been overlooked and ignored in our sector. Martha insists that if we don't do the deep work of asking how and for what purposes our existing tools were designed, we're doomed to commit the same sins we accuse others of. The #BAMEOnline conference is July 28th in partnership with our friends at FundraisingEverywhere. This online event isn't just for POC; it's for anyone who wants to better understand how to navigate racism, fundraising and philanthropy. Tickets are pay what you can, which means that it is open to all, regardless of your training budget. All profits will be split between organizations led by POC in the UK. As always, we are especially grateful to our friends at CueBack for sponsoring The Fundraising Talent Podcast. If you'd like to learn more about Responsive Fundraising's sense-making retreats, email me for more information. If you'd like to learn more about the  conference, visit the #BAMEOnline website here.  

    Are fundraisers spending too much time chasing after new donors?

    Play Episode Listen Later Jun 28, 2022 51:16


    I was delighted to have Mazarine as a returning guest on today's episode of The Fundraising Talent Podcast. Mazarine is the founder of Wild Woman Fundraising and the Nonprofit Consulting Conference. Mazarine also hosts the Asking for More podcast and she is the author of The Wild Woman's Guide to Fundraising and Get the Job! Your Fundraising Career Empowerment Guide. In today's conversation we wrestle with whether, in light of the higher aspirations within the nonprofit sector, the social sector playbook is overdue for some twenty-first century revisions or perhaps even needs to be completely re-written. Practically speaking, such aspirations seem to have overlooked how we expect fundraisers to spend their time. Mazarine and I talked about how many fundraisers are stuck in job descriptions that don't afford them the opportunity to have meaningful conversations with donors and, instead, encourage them to spend the majority of their time tinkering around with new donor acquisition strategies. I find it to be highly disingenuous how often voices in our space advocate for bold ideas while ignoring the fact that most fundraisers are glued to their desk behind a computer screens. Conversations like this one leave me all the more convinced that, regardless of what is being said on the platform, most leaders in our space are quite content with cheap, arms-length fundraising practices that keeping our expectations of donors low while advancing nothing other than the status quo. As always, we are especially grateful to our friends at CueBack for sponsoring The Fundraising Talent Podcast. If you'd like to learn more about Responsive Fundraising's sense-making retreats, email me for more information. If you'd like to learn more about the upcoming nonprofit consulting conference, visit Mazarine's website here.

    Are fundraising professionals patiently earning the right to ask?

    Play Episode Listen Later Jun 22, 2022 60:02


    I don't often get the pleasure of having a conversation with an author who has influenced my thinking, which makes today's  conversation, in which I have the pleasure of hosting two of them, especially exciting. Both authors are returning guests so they know the routine. Rebecca introduces herself as having been fortunate to live in the company of generous people; she is the author of Growing Givers' Hearts: Treating Fundraising as a Ministry. Tyrone introduces himself as the son, grandson, nephew, and cousin of Black Baptist preachers and First Ladies; and he credits these individuals for framing his perspective of philanthropy and inspiring his career. Tyrone is author of Madam C. J. Walker's Gospel of Giving: Black Women's Philanthropy During Jim Crow. Tyrone explained that Growing Givers' Hearts as gave him permission, early in his career, to think differently about the work we do. He describes the book as an encouraging counter-narrative to what Robert Payton begrudgingly referred to as the “business of fundraising.” I appreciated how our conversation centered on those donors who are easily overlooked in much of contemporary fundraising practice. In many ways our conversation raises the question of whether Madam CJ Walker, were she were alive today, would be cooperative with or intolerant of contemporary practices. As Tyrone suggests, Walker might have expected us to ask ourselves whether we had earned the right to ask. If the answer is no, as Rebecca suggests, would we have the patience to lean into the relationship until we have earned that right? As always, we are especially grateful to our friends at CueBack for sponsoring The Fundraising Talent Podcast. If you'd like to learn more about Responsive Fundraising's sense-making retreats, email me for more information. If you'd like to purchase a copy of Rebecca's or Tyrone's books, visit Responsive's library here.

    How many nonprofit organizations are stuck in the wrong story?

    Play Episode Listen Later Jun 15, 2022 52:40


    Today I had the pleasure of a lengthy conversation with Gloria Novovic about “Rethinking Philanthropy,” a series of articles published by The Philanthropist Journal that seeks to chart a “just transition” towards a vision of Canadian Philanthropy that is anti-racist, justice-oriented, and based in solidarity. Gloria began by observing that, while there is a lot of rethinking about philanthropy going on, much of it is oriented towards a critique of what we have done wrong in the past rather than what we can do right going forward. Today's conversation begs the question of whether the nonprofit sector has itself stuck in the wrong story and posits that, rather than trying to mimic what the private sector or our government accomplishes, we need to see our distinctiveness as a good thing.  Among the many insights that Gloria offered, she described our sector as winning by losing: in the process of winning the support of large donors, corporations, and other power brokers, we lose the connection with our own communities, making it increasingly difficult to accomplish what we originally set out to do. Another example would be the sector's over-reliance on the marketable charity model that appeals to a donor's individualism and their desire to be the hero in their own stories but doesn't appeal to a sense of justice and raise their awareness of the need for systemic change. As always, we are especially grateful to our friends at CueBack for sponsoring The Fundraising Talent Podcast. If you'd like to learn more about Responsive Fundraising's sense-making retreats, email me for more information. For more information about the series we discussed, click here.

    What are the most insidious myths about planned gift fundraising?

    Play Episode Listen Later Jun 8, 2022 37:15


    What I initially appreciated about my conversation with Tony was that, after he found himself dissatisfied with his work as an attorney, he re-engineered himself as a fundraiser and has since found planned giving to be very meaningful and rewarding work. Tony describes himself as an evangelist of planned giving and is the founder and the creator of the Planned Giving Accelerator which helps nonprofit leaders design and implement a planned giving program for their organizations.  As we have had very few podcast conversations about planned giving, I was especially grateful that Tony came prepared to address several of the myths that often get in the way of launching a successful planned giving effort.  After Tony addressed what is perhaps the most insidious of planned giving myths - the idea it is a conversation about death - we explored a few others that linger close behind on the list. As I shared with Tony, I recall early in my career making the assumption that planned giving was highly technical work that only highly trained individuals were qualified to do. I also recall numerous times throughout my career hearing that discussions about planned gifts would undermine an organization's opportunity for more immediate support.  As always, we are especially grateful to our friends at CueBack for sponsoring The Fundraising Talent Podcast. If you'd like to learn more about Responsive Fundraising's sense-making retreats, email me for more information.

    Can digital champions strengthen your online fundraising efforts?

    Play Episode Listen Later May 29, 2022 38:47


    My conversation today with Melanie reminded me of the work of that Damon Centola has done on understanding how digital networks affect social change. Very similar to Centola's observations, Melanie wants to us to make sense of who our digital champions are and what value they can bring to the organization. These individuals create the social reinforcement that is often essential in compelling others to act. As I suggested to Melanie, the less predictable aspects of this approach will be unsettling for those who prefer to see a straight line between themselevss and the donation. However, as we all know, such “assembly line” fundraising has been waning for some time; and perhaps the nay-sayers just need some encouragement from the people like Melanie to convince them to give this nonlinear approach a try.  What I most appreciated about our conversation was hearing how this concept applies to the baby boomers and those we may assume are not especially responsive to playing meaningful roles in our online strategies. I think we can very easily make sense of the idea that boomers are just as inclined as the rest of us to share what's important to them and want to know that they are influencing the decisions of others in positive ways. I also appreciated the idea that digital champions could resolve some of the weaknesses in our new acquisition efforts. Rather than acquiring a large number of “warm glow givers” who can't be counted on to give again, the digital champion affords an efficient (albeit less predictable) and gradual yet steady way of creating a donor community that can be counted on for many years to come. As always, we are especially grateful to our friends at CueBack for sponsoring The Fundraising Talent Podcast. If you'd like to learn more about hosting the Responsive Fundraising roadshow in your local community, email me for more information.

    When did professional fundraising become “guru-city”?

    Play Episode Listen Later May 22, 2022 30:42


    Tim insists that the fundraising community has become “guru-city” - chock full of self-declared experts who believe everything they say is golden. Tim believes that there really is no such thing as a fundraising expert and instead of having all the answers, he has designed a company that allows him and his team to be about the business of learning. The team at NextAfter wants to journey alongside their clients in order to understand what the donor is saying to them. Tim describes their team in much the same way that we refer to ours at Responsive as a professional learning community.  Tim's approach to learning and expertise evidently informs his opinions about the how and why of messaging that we employ in fundraising. He explained that thanks to the Don Drapers of the world, we have all developed impressive bull-shit detection capabilities which allow us to see right through much of what of what shows up in our inboxes. Tim wants fundraisers to wrestle with what should be glaringly obvious: no matter how shiny and impressive it might appear to us, many of our messages aren't getting through resulting in a donor response that doesn't match all the hype. Tim explained that much of the disappointment that we encounter is a consequence of having allowed our marketing impulses to get in the way of our ability to demonstrate that real human beings are hitting the send button.  As always, we are especially grateful to our friends at CueBack for sponsoring The Fundraising Talent Podcast. If you'd like to learn more about hosting the Responsive Fundraising roadshow in your local community, email me for more information. For those who would like learn more about the NextAfter, visit their website here. 

    Should rested Black women take the helm of today's nonprofit sector?

    Play Episode Listen Later May 14, 2022 56:32


    Today Nneka started our conversation by sharing some additional perspective into the thoughts that she shared in Collecting Courage, a collection of personal experiences written by Black fundraisers whose stories make us think twice about the inherent goodness we often assume of our sector. Nneka shared how fundraising afforded her an opportunity to find herself; from there she began to understand the meaningful role that fundraising plays in starting movements, preserving history, and telling the stories of oppressed people.  After celebrating the work of the Collecting Courage authors and some of the history of this project, Nneka challenged us to contemplate the possibility of rested Black women taking the helm of today's nonprofit sector. To clarify, we're not talking about tokenism or another committee. Nneka insists that there are perfectly capable, willing, and ready Black women who have the power and influence to completely overhaul the culture of our sector. Nneka argues that, instead of continuing to descend into irrelevance, such a collective move may be the essence of what's necessary to effectively address many of the challenges our sector currently faces. As always, we are especially grateful to our friends at CueBack for sponsoring The Fundraising Talent Podcast. If you'd like to learn more about hosting the Responsive Fundraising roadshow in your local community, email me for more information.For those who would like learn more about the Collecting Courage project, visit their website here. 

    Are fundraising professionals being ruthless advocates for themselves?

    Play Episode Listen Later May 7, 2022 52:08


    It seems a lot of us are thinking about career changes lately; and my conversation today with Kristi begs the question of whether fundraisers are, to use her words, being ruthless advocates for themselves. Kristi started our conversation with the topic of adequate compensation; however, as I shared with her, I remain skeptical that compensation alone in our space is the real challenge. Regardless, Kristi insists that the next generation of fundraising professionals must keep reading; keep experimenting with new ideas; and, when it comes to adequate compensation and benefits, keep brining it up! Among the many compensation and career development questions that we contemplated today was whether fundraising as a career path has a tendency to plateau and inevitably leave us looking for something else. Why is it that after a decade or so, so many of us are looking for opportunities that our employers can't offer? As I shared with Kristi, I have often wondered how many of our challenges in the sector would remedy themselves if more of us never confined our careers aspirations to fundraising in the first place and instead aspired to be “fundraising CEO's” who are as confident and capable of ensuring mission delivery as they are mission advancement. As always, we are especially grateful to our friends at CueBack for sponsoring The Fundraising Talent Podcast. If you'd like to learn more about hosting the Responsive Fundraising roadshow in your local community, email me for more information. And, if you'd like to download Responsive's latest edition of Carefully & Critically, just click here.

    Can fundraisers be recognized as our community's best boundary spanners?

    Play Episode Listen Later Apr 30, 2022 45:14


    Today I enjoyed a thought-provoking conversation with Killian, one of the newest members of our consulting team here at Responsive. Killian has found fundraising to be very meaningful work and enjoys assisting his clients in getting it right. Killian and I began our conversation by asking how many fundraisers actually want the responsibility of building meaningful relationships with their donors and will stick with relationships long enough to ensure the the most significant and sustainable levels of support. We went on to discuss whether fundraisers should aspire to be our community's best boundary spanners, admired and recognized as being confident at the lunch table with people who are unlike themselves and whose experiences and world views are very different from their own. Killian reminded me that it was Tocqueville who applauded Americans for their tendency to voluntary organize associations rather than rely on the marketplace and the state to orchestrate social relations. It has often occurred to me that, as our society becomes increasingly diverse and pluralistic, fundraisers have an opportunity to shine in a myriad of ways that extend far beyond their ability to secure large checks. Fundraisers have the opportunity to learn how to be especially confident in coffee shops and across lunch tables with people who see and understand the world very differently than they do. As always, we are especially grateful to our friends at CueBack for sponsoring The Fundraising Talent Podcast. If you'd like to learn more about hosting the Responsive Fundraising roadshow in your local community, email me for more information. And, if you'd like to download Responsive's latest edition of Carefully & Critically, just click here.

    Is your nonprofit benefiting from both high and low context fundraising?

    Play Episode Listen Later Apr 23, 2022 51:39


    My conversation today with Collin reminded me of an important point that we often make during our roadshows and when working with clients. Do fundraisers know how to differentiate between and ensure their organizations benefit from both low and high context fundraising efforts? One of the fundraiser's primarily responsibilities is to discern when low context fundraising efforts have done their part and when high context fundraising practices are now in order. It is at this point in the relationship that a fundraiser must have a strategy in place that transitions the relationship from mailboxes and inboxes to coffee shops and lunch tables. As I argued in my first book, this can be as easy as distinguishing between the strategies that ensure the initial gift and those that secure the subsequent gift.  Colin is certainly right about the fact that our friends who deliver on low context, “lane one” tactical efforts lack the incentive to move donors out of their preferred channel. He points out that reducing volume hurts everyone who is invested in this initial-gift oriented part of the process. Their systems are designed to always deliver on volume in the most efficient way possible. Knowing this to true, the discernment process for shifting gears is on those most accountable for the overall effort and who are responsible for creating and implementing fundraising strategy. As always, we are especially grateful to our friends at CueBack for sponsoring The Fundraising Talent Podcast. If you'd like to learn more about hosting the Responsive Fundraising roadshow in your local community, email me for more information. And, if you'd like to download Responsive's latest edition of Carefully & Critically, just click here.

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