The Management Theory Toolbox

In this action-packed episode of The Management Theory Toolbox, host Travis Mallett and guest Kasper Spiro, Chief Learning Strategist & Co-founder of EasyGenerator, dive deep into the paradigm shift from traditional, top‐down corporate training to a dynamic, employee generated learning (EGL) model. Discover how real-world practice, authentic peer feedback, and cutting-edge technologies like AI are transforming learning—and why “practice makes permanent” is the mantra for today's modern workplace.Key TakeawaysPractice Over Passive Learning:Explore why hands-on practice is not just beneficial but essential, and how “practice makes permanent” can solidify skills better than rote education alone.The Four Pillars of Effective Learning:Know the Why: Understanding the purpose behind learning content fuels motivation.Leverage Personal Experience: Connect new insights with your own professional journey.Engage in Real Practice: Apply what you learn immediately to build expertise.Seek Constructive Feedback: Use peer insights and data (e.g., via XAPI and Learning Record Stores) to continuously refine performance.Employee Generated Learning (EGL) vs. Traditional Training:Break away from outdated, one-size-fits-all courses. Empower employees to create, update, and own their learning experiences.Discover how EGL fosters trust, engagement, and relevance—resulting in higher completion and success rates.Future-Proofing Corporate Learning:The integration of AI and advanced tracking transforms static learning management systems into interactive, on-demand “corporate brains” that deliver instant, personalized answers.Resources & Additional ReadingEasyGenerator:Learn more about their innovative approach to employee generated learning at EasyGenerator.Employee Generated Learning (Book):Dive into Kasper Spiro's insights by checking out his book, “Employee Generated Learning: How to Develop Training that Drives Performance”, published by Kogan Page.Bloom's Taxonomy:Enhance your understanding of effective learning objectives with Bloom's Taxonomy.Five Moments of Learning Model:Explore the Five Moments of Need framework, which redefines how and when learning occurs on the job.70-20-10 Learning Model: Discover the breakdown of effective learning strategies in the 70-20-10 Model, emphasizing that 70% of learning happens through hands-on experience, 20% via collaboration, and only 10% through formal training. Connect & EngageJoin the Conversation:Share your insights and experiences in the comments below, or reach out to us on LinkedIn.Meet Our Guest:Follow Kasper Spiro on LinkedIn for more on his innovative work with EGL and learn about upcoming events, webinars, and speaking engagements.For more transformative insights and in-depth discussions, visit our website and subscribe to The Management Theory Toolbox podcast.

Key Topics & Takeaways:Learning in a Social Context:Social vs. Solo Learning: Understand the critical differences between learning “from” others (e.g., recorded lectures) and learning “with” others (live, interactive sessions), and why the latter can boost retention and engagement. The Role of Joint Attention: Learn how simultaneous focus (e.g., both teacher and learner attending to the same object or idea) enhances brain synchrony and memory consolidation. Theoretical Perspectives:Operant Conditioning vs. Social Cognitive Theory: Explore how traditional action-consequence learning compares with social cognitive approaches where observation, anticipation, and modeling play key roles. Interactivity's Hidden Benefits: Discover how even subtle non-verbal cues (like eye contact and nodding) facilitate dynamic, real-time adjustments during teaching and learning. Neuroscience of Social Interaction:Key Brain Regions: Insights into the medial dorsolateral prefrontal cortex and the temporal parietal junction—the hubs of our “social brain” that process shared attention and perspective-taking. Hyperscanning Techniques: An introduction to how neuroscientists measure simultaneous brain activity in interacting individuals to better understand live social learning. Implications for Education and the Workplace:Enhancing Learning Environments: Discussion on the growing trend toward interactive and collaborative learning—both in academia and corporate training—and how these approaches can lead to improved outcomes. Future Research Directions: A look ahead at how further study into the quality of social interactions (e.g., the impact of relationship dynamics on learning) could reshape our understanding of education and organizational behavior. Guest Information & Resources:Dr. Sara De FelicePosition: Research Associate, Department of Psychology, University of Cambridge Research Interests: Cognitive and neural mechanisms of human learning, social interaction, and the use of multi-modal approaches (including hyperscanning) to study interacting brains. Connect with Sara:Google Scholar: Sara De FeliceTwitter: @sara_de_feliceLinkedIn: Sara De FeliceUniversity Profile: Sara De Felice – University of CambridgeKey Publication:Article: “Learning from others is good, with others is better: the role of social interaction in human acquisition of new knowledge” Citation: De Felice S, Hamilton AFC, Ponari M, Vigliocco G. Philos Trans R Soc Lond B Biol Sci. 2023 Feb 13;378(1870):20210357. doi: 10.1098/rstb.2021.0357. PubMed: Link

Ever wonder why your team behaves the way they do? In this episode of The Management Theory Toolbox, we pull back the curtain on the psychology of reinforcement schedules—techniques that could be the secret sauce to boosting your team's motivation and performance. Whether you're looking to fine-tune your leadership style or curious about the science behind behavior, this episode is a must-listen!Episode Summary:Welcome back to The Management Theory Toolbox! I'm your host, Travis Mallett, and today, we're wrapping up our series on operant conditioning with a deep dive into the powerful concept of reinforcement schedules. These are the invisible forces that shape behavior in the workplace—and beyond.Joined by Dr. Hank Schlinger, a renowned expert in behavior analysis from California State University, we explore different types of reinforcement schedules, including fixed and variable intervals and ratios, and their profound impact on employee behavior. We'll discuss real-world applications, like how slot machines and even smartphones use these principles to keep us hooked, and how you can ethically apply them in your organization to boost morale and productivity.We also address a critical question: Can manipulating reinforcement schedules turn employees into mere machines? Dr. Schlinger sheds light on this ethical dilemma, arguing that when done right, these techniques can actually make your team feel more valued and motivated.Guest Resources:Dr. Hank SchlingerGoogle Scholar - Explore Dr. Schlinger's extensive research in behavior analysis.California State University, Los Angeles Profile - Learn more about Dr. Schlinger's academic contributions.How to Build Good Behavior and Self-Esteem in Children (and other books) - Dr. Schlinger's latest book, a practical guide for parents and educators.www.buildgoodbehavior.com - Website for Dr. Schlinger's latest book.Key Takeaways:Variable Ratio Schedules: These schedules can lead to high levels of persistence in behavior, making them powerful tools in both motivation and habit formation.Ethical Considerations: Reinforcement schedules aren't just about getting what you want; they can also be used to make employees feel acknowledged and valued.Real-World Applications: From casinos to classrooms, understanding the science behind reinforcement can help you design more effective and ethical management strategies.Call to Action:This week, take a moment to reflect on the reinforcements you're offering in your workplace. Are you consistently rewarding the behaviors you want to see, or are you leaving it up to chance? Try experimenting with a variable ratio schedule and see if it leads to better results. And remember, it's not just about productivity—it's about creating a work environment where your team feels genuinely valued.Thank you for joining us on this episode of The Management Theory Toolbox. Don't forget to subscribe, leave a review, and share this episode with fellow managers and leaders who are keen to unlock the full potential of their teams. Stay tuned for our next episode, where we'll explore the impact of social interactions on employee learning. Until then, keep learning, keep growing, and keep adding to your management theory toolbox!

Episode Highlights:Introduction to the concept of extinction in behavioral psychology.Explanation of operant conditioning and its application in the workplace.Examples from "The Big Bang Theory" illustrating positive reinforcement and extinction.Detailed discussion with Dr. Michael Domjan on the process and effects of extinction.Real-world examples of applying extinction to undesirable workplace behaviors.The importance of careful implementation to avoid frustration and aggression.Key Topics:Operant Conditioning: Modifying behavior through reinforcement.Extinction: Reducing behaviors by removing positive reinforcers.Paradoxical Reward Effects: How intermittent reinforcement can lead to greater persistence.Practical Tips: Gradual phasing out of reinforcers and managing expectations.Guest Expert: Dr. Michael DomjanProfessor of Psychology at the University of Texas at Austin.Expert in conditioning and learning with over 50 years of teaching experience.Author and co-author of numerous publications (over 200), including "The Essentials of Conditioning and Learning."Related Resources:Dr. Michael Domjan's YouTube Channel: Learning and Behavior: Key Concepts by M. DomjanBook: The Essentials of Conditioning and Learning (5th Edition)Research Article: R. Hinkin and C. A. Schreisheim, "If You Don't Hear from Me You Know You Are Doing Fine: The Effects of Management Nonresponse to Employee Performance," Cornell Hotel and Restaurant Administration Quarterly 45 (2004): 362-373.Connect with Dr. Michael Domjan:Faculty Page at the University of Texas at AustinGoogle ScholarResearchGateUpcoming Episodes:Stay tuned for our next episode where we dive into schedules of reinforcement and their applications in management.Join the Conversation:Share your thoughts and experiences with extinction and reinforcement in the workplace.Follow Travis Mallett on LinkedIn.Subscribe and Review:Don't forget to subscribe to The Management Theory Toolbox on your favorite podcast platform.Leave us a review to help others discover the show and improve our content.

Key Topics:Blame and Punishment:Examination of blame and punishment as tools for maintaining organizational balance.Discussion on the psychological and organizational impacts of these mechanisms.Norms and Behavior:Importance of norms in guiding behavior and responses to violations.Punishment should be a last resort; other corrective measures are preferable.Takeaways:Harsh punishment can be destructive and damaging to organizational climate.Punishment should be a last resort; other corrective measures should precede it.Importance of norms in governing behavior and responses to violations.Distinction between private and public blame, and the importance of fair and constructive criticism.Exploration of restorative justice as an alternative to punitive measures in organizations.Further Reading:Podsakoff et al. (2006), "Relationships Between Leader Reward Behavior and Punishment Behavior and Subordinate Attitudes, Perceptions, and Behaviors: A Meta-Analytic Review" Organizational Behavior and Human Decision Processes.Trevino (1992), "The Social Effects of Punishment in Organizations: A Justice Perspective" Academy of Management Review.Molemaker et al. (2016), "The Impact of Personal Responsibility on the (Un)Willingness to Punish Non-Cooperation and Reward Cooperation" Organizational Behavior and Human Decision Processes.Links to Our Guest:Dr. Bertram Malle, Brown University. Brown University Faculty Directory Social Cognitive Science Research LabGoogle ScholarBertram F. Malle [Guest] earned his Master's degrees in philosophy/linguistics (1987) and psychology (1989) at the University of Graz, Austria.  After coming to the United States in 1990 he received his Ph.D. at Stanford University in 1995 and joined the University of Oregon Psychology Department.  Since 2008 he is Professor at the Department of Cognitive, Linguistic, and Psychological Sciences at Brown University.  He received the Society of Experimental Social Psychology Outstanding Dissertation award, a National Science Foundation CAREER award, and he is past president of the Society of Philosophy and Psychology. Malle's research has been funded by the NSF, Army, Templeton Foundation, Office of Naval Research, and DARPA. He has distributed his work in 130 articles and several books, on the topics of  social cognition (intentionality, mental state inferences, behavior explanations), moral psychology (cognitive and social blame, guilt, norms), and human-robot interaction (moral competence in robots, socially assistive robotics). 

Key Points:Operant Conditioning and Behavior:Explore the basics of operant conditioning and its relevance to management.Discussion of Jeremy Bentham's Panopticon and its implications for behavior management.The role of observation in influencing behavior.Distinction between direct and indirect acting contingencies.Interview with Dr. Dick Malott:Background and work of Dr. Malott in behavior analysis.Consistency of operant conditioning principles across different groups (rats, students, managers, children with autism).Explanation of behavioral contingencies and categories (unlearned/learned rewards and aversive conditions).The importance of rule-governed behavior and rules that are easy to follow.Behavioral Management in Organizations:Effective implementation of behavior management strategies in the workplace.Importance of easy-to-follow rules with immediate, significant, and likely outcomes.Examples of effective performance management in educational and organizational settings.Challenges in implementing and maintaining behavior management systems.Practical Takeaways:Reflect on feedback mechanisms in your workplace.Redesign processes to make rules clearer and feedback more immediate.Relevant Articles:Greer, C. R., Lusch, R. F., & Hitt, M. A. (2017). "A Service Perspective for Human Capital Resources: A Critical Base for Strategy Implementation," Academy of Management Perspectives, 31: 137-158.Podsakoff, P. M., Bommer, W. H., Podsakoff, N. P., & MacKenzie, S. B. (2006). "Relationships Between Leader Reward Behavior and Punishment Behavior and Subordinate Attitudes, Perceptions, and Behaviors: A Meta-Analytic Review of Existing and New Research," Organizational Behavior and Human Decision Processes, 99: 113-142.Trevino, L. K. (1992). "The Social Effects of Punishment in Organizations: A Justice Perspective," Academy of Management Review, 17: 647-676.Molenmaker, W. E., Kwaadsteniet, E. W., & van Dyjk, E. (2016). "The Impact of Personal Responsibility on the (Un)Willingness to Punish Non-Cooperation and Reward Cooperation," Organizational Behavior and Human Decision Processes, 134: 1-15.Podsakoff, P. M., & Mackenzie, S. B. (1997). "Impact of Organizational Citizenship Behavior on Organizational Performance: A Review and Suggestions for Future Research," Human Performance, 10(2): 133-151.Link to Dr. Dick Malott's Book:Principles of BehaviorNext Episode Teaser:Stay tuned for our next episode, where we explore blame and punishment in the context of organizational learning. In the meantime, keep learning, keep growing, and keep adding to your management theory toolbox!Dr. Richard Malott [Guest], with more than 40 years of experience at Western Michigan University, has used the principles of behavior to construct teaching models and behavioral systems that have been sustained over several decades. As a result, he has taught generations of students to use behavior analysis in their everyday lives as learners, teachers, practitioners, and citizens, and has provided the training grounds for many of the field's leaders in behavioral systems design. Richard Malott is a prolific, creative, and engaging writer who has authored some of the field's most important and widely read publications, including Elementary Principles of Behavior (first with Donald Whaley and then with Maria E. Malott and Elizabeth Trojan Suarez), which is in its eight ed

Unlock the mysteries of human behavior with a deep dive into operant conditioning, the psychological phenomenon that's key to unlocking potential in the workplace. Our journey through the intricacies of management theories is enriched by guest Dr. Max Krasnow, whose expertise in evolutionary psychology offers a fresh perspective on the dance between innate predispositions and learned behaviors. Prepare to rethink everything you thought you knew about motivation, learning, and leadership as we navigate the operant conditioning chamber with B.F. Skinner and beyond.Ever wonder how ancient survival strategies are influencing your office dynamics? This episode's enlightening discussion peels back the layers of evolutionary psychology to reveal the ancestral roots of our modern workplace behaviors. From the energy conservation mistaken for laziness to the cooperative instincts that drive team success, we unravel the evolutionary pressures that shape management tactics. It's a fascinating look at how the past informs present leadership strategies, with practical insights for harnessing these instincts to foster a thriving organizational culture.The conversation doesn't stop there; we also tackle the complexities of feedback mechanisms within management. By dissecting the role of reinforcement and its consequences, we uncover the potential for both advancement and setbacks when shaping behavior in our teams. The insights gleaned here will leave you eagerly anticipating our next episode, where we'll further dissect the dynamics of reinforcement and learning in management, ensuring you're armed with the knowledge to elevate your approach to leadership.

Unlock the secrets to a thriving learning culture within your organization as Dr. James McKenna peels back the layers on why traditional training methods often fall short. With a focus on creating environments where upskilling and reskilling become second nature, we engage in a dialogue that challenges the conventional wisdom on workplace learning. You'll walk away with a new perspective on the Universal Design for Learning framework and how it can revolutionize your team's growth.HBR Article: "Build a Strong Learning Culture on Your Team" by James McKennaUpskill, Reskill, Thrive: Optimizing Learning and Development in the Workplace by James McKenna, EdDHBR Article: "Why Great Employees Leave “Great Cultures” by Melissa DaimlerUniversal Design for Learning at CAST.org Marine Corps' Learning Philosophy -  MCDP 7Dr. James McKenna [Guest] is an award-winning educator, speaker, and consultant with more than 20 years of experience in learning design and development, inclusive practices, and teaching and training. He is the author of Upskill, Reskill, Thrive! Optimizing Learning & Development in the Workplace (2023). Travis C. Mallett [Host],  received the Masters of Liberal Arts (ALM) in Management from Harvard University Extension School, where he has also earned Professional Graduate Certificates in both Organizational Behavior and Strategic Management. Travis previously received undergraduate degrees in Electrical Engineering, General Mathematics, and Music from Washington State University. He also served as an Engineering Manager at Schweitzer Engineering Laboratories, where he led a team responsible for developing and maintaining SEL's highest-selling product line. An innovative force in engineering, Travis holds numerous patents and has authored papers and books across diverse subjects. His passion for continuous learning and organizational excellence propels him to explore and illuminate the intricacies of management theories. Through his podcast, "The Management Theory Toolbox", he offers valuable insights on effective leadership, business innovation, and strategic methodologies. 

Unlock the secrets of a thriving workplace where innovation flourishes and competitive edges are sharpened. Join us as we sit down with cognitive science aficionado Dr. Ryan Smerek to dissect the fascinating parallels between individual development and organizational evolution. We delve into the neural networks that define human learning and mirror the sophisticated adaptive systems within top-tier companies. Drawing from Dr. Smerek's expertise, we decode the cognitive science metaphors shaping our understanding of learning, from the conceptual mind as a computer to the intricate dance of intuitive and reflective thinking. This episode is your ticket to unraveling the complexities that drive both personal growth and large-scale organizational change.Dr. Ryan Smerek [Guest]  is an Associate Professor & Associate Director of Academic Affairs at Master of Science in Learning & Organizational Change at Northwestern University where he teaches classes on learning and development, organizational learning, design thinking, cognitive design, and people analytics. He is the author of “Speaking Up at Work: Leading Change as an Independent Thinker,” and “Organizational Learning and Performance: The Science and Practice of Building a Learning Culture." Both books integrate compelling stories with scientific research about how to make a positive difference in organizations.Travis C. Mallett [Host],  received the Masters of Liberal Arts (ALM) in Management from Harvard University Extension School, where he has also earned Professional Graduate Certificates in both Organizational Behavior and Strategic Management. Travis previously received undergraduate degrees in Electrical Engineering, General Mathematics, and Music from Washington State University. He also served as an Engineering Manager at Schweitzer Engineering Laboratories, where he led a team responsible for developing and maintaining SEL's highest-selling product line. An innovative force in engineering, Travis holds numerous patents and has authored papers and books across diverse subjects. His passion for continuous learning and organizational excellence propels him to explore and illuminate the intricacies of management theories. Through his podcast, "The Management Theory Toolbox", he offers valuable insights on effective leadership, business innovation, and strategic methodologies.

Uncover the transformative power of high involvement management as we dissect its role in shaping dynamic workplaces. Engaging employees has become an art, and with Dr. Alex Bryson at the helm of our discussion, we promise to illuminate how selective hiring, comprehensive training, and fostering autonomy can significantly impact both company performance and employee satisfaction. Yet, there's more than meets the eye in this intricate dance of management practices; we tackle the variables and complexities that make it a nuanced challenge, resisting the lure of one-size-fits-all solutions.Witness the delicate interplay of ethical and philosophical considerations in managerial decisions, where the quest for productivity meets the guardianship of employee well-being. Through the lens of real-world implications, we navigate the conundrum of optimizing profits while cherishing the happiness of the teams we lead. With vivid insights into the paradoxical nature of management practices, Dr. Bryson helps us reflect on daily leadership choices that inherently define what is right and just within the sphere of organizational management. Join us for a compelling conversation that promises to elevate your understanding of the workplace and equip you with nuanced perspectives for your management toolkit.Dr. Alex Bryson [Guest]  is Professor of Quantitative Social Science at UCL's Social Research Institute, and a Research Fellow at the National Institute of Economic and Social Research, the IZA Institute of Labor Economics and WISERD. He is Chief Editor of Industrial Relations: A Journal of Economy and Society and an editor of the Journal of the Royal Statistical Society Series A and the Journal of Participation and Employee Ownership.Travis C. Mallett [Host],  received the Masters of Liberal Arts (ALM) in Management from Harvard University Extension School, where he has also earned Professional Graduate Certificates in both Organizational Behavior and Strategic Management. Travis previously received undergraduate degrees in Electrical Engineering, General Mathematics, and Music from Washington State University. He also served as an Engineering Manager at Schweitzer Engineering Laboratories, where he led a team responsible for developing and maintaining SEL's highest-selling product line. An innovative force in engineering, Travis holds numerous patents and has authored papers and books across diverse subjects. His passion for continuous learning and organizational excellence propels him to explore and illuminate the intricacies of management theories. Through his podcast, "The Management Theory Toolbox", he offers valuable insights on effective leadership, business innovation, and strategic methodologies.

Ready to unlock the transformative power of High Involvement Management? Prepare yourself for an intense journey through management practices that prioritize value for people and their growth. Our exploration begins with the captivating concept of organizations as living systems, akin to the intricate neural networks of the human brain. As we delve into the principles of positive organizational behavior and positive psychology, you'll encounter practical, intuitive management tools that infuse life into these systems.Dive further into the episode as we dissect the stark differences between successful and less successful management styles. How can we strike that delicate balance between business necessities and valuing people? Learn about the importance of training and empowerment for new hires, along with the risks and rewards of granting decision-making power to associates. Robert Lopez, Jr. [Guest]  retired from Schweitzer Engineering Laboratories (SEL) after 34 years, having joined as their thirteenth employee in 1987. Starting as a test technician, he rose to senior engineering manager, known for developing reliable products and solving complex equipment issues. Robert valued teamwork and personal growth, both in his professional and personal life, emphasizing community service and mentorship. Post-retirement, he plans to coach youth sports, mentor a robotics team, and teach calculus, while also spending more time with his family. His tenure at SEL is remembered for his dedication to technical excellence and a strong commitment to serving others. Travis C. Mallett [Host],  is  a Masters of Liberal Arts (ALM) degree candidate at Harvard University Extension School, where he has also earned Professional Graduate Certificates in both Organizational Behavior and Strategic Management. Travis previously received undergraduate degrees in Electrical Engineering, General Mathematics, and Music from Washington State University. He also served as an Engineering Manager at Schweitzer Engineering Laboratories, where he led a team responsible for developing and maintaining SEL's highest-selling product line. An innovative force in engineering, Travis holds numerous patents and has authored papers and books across diverse subjects. His passion for continuous learning and organizational excellence propels him to explore and illuminate the intricacies of management theories. Through his podcast, "The Management Theory Toolbox", he offers valuable insights on effective leadership, business innovation, and strategic methodologies.Want to dive in even deeper? Visit the full show notes for this episode.

Looking to dramatically elevate your organization's performance metrics? Brace yourselves as we embark on a deep-dive into the riveting world of Positive Organizational Behavior (POB). We'll unravel the intriguing connection between organizational health, self-efficacy, team-efficacy, and success. Imagine your organization as a living system, needing a nurturing touch to blossom to its full potential. We explore how leaders can cultivate this environment using POB, fostering robust relationships and positive psychological capital.Let's also venture into the shadows with our guest Ryan McCreedy, a seasoned organizational effectiveness consultant and teaching fellow at Harvard University.  Ever considered job satisfaction to be more than just a dopamine hit? We navigate the concept of eudaimonic well-being and how it serves as a more accurate measure of job satisfaction. Lastly, prepare to rethink traditional management concepts as we spotlight High-Involvement Management and its connection to POB. Prepare for an insightful journey that will transform your perspective on organizational health and success.Ryan T. W. McCreedy [Guest], is a Leadership and Organizational Psychology scholar-practitioner based in Cambridge, Massachusetts, dedicated to creating inclusive, equitable workforces and economic systems. He works as a Principal Organizational Effectiveness Consultant at Slalom Consulting in Boston, focusing on talent and organizational development for Fortune 100 clients, and leads Slalom's global Leadership and Team Development capabilities. With a background in engineering and behavioral sciences, Ryan has contributed to transformative changes in various industries. He also engages in organizational behavior research and helps teach graduate courses at Harvard. Ryan holds several degrees, including a B.S. from George Mason University, an A.L.M from Harvard Extension School, and is pursuing a doctoral degree at William James College focusing in applications of neuroscience in workplaces. Beyond his professional life, he enjoys brewing beer, cooking, music, philosophical discussions, and traveling with his wife Hannah. Ryan T. W. McCreedy's Harvard Scholar PageRyan T. W. McCreedy's Google Scholar PageTravis C. Mallett [Host],  received the Masters of Liberal Arts (ALM) in Management from Harvard University Extension School, where he has also earned Professional Graduate Certificates in both Organizational Behavior and Strategic Management. Travis previously received undergraduate degrees in Electrical Engineering, General Mathematics, and Music from Washington State University. He also served as an Engineering Manager at Schweitzer Engineering Laboratories, where he led a team responsible for developing and maintaining SEL's highest-selling product line. An innovative force in engineering, Travis holds numerous patents and has authored papers and books across diverse subjects. His passion for continuous learning and organizational excellence propels him to explore and illuminate the intricacies of management theories. Through his podcast, "The Management Theory Toolbox", he offers valuable insights on effective leadership, business innovation, and strategic methodologies.Want to dive in even deeper? Visit the full show notes for this episode.

Ever thought of business strategy as just an elaborate chess match? Think again. Join us as we dive into the heart of strategy and execution, revealing the true force driving your business success: the people crafting your products and services.Step into the enlightening world of Dr. Ken Baylor, who brings to the fore the often underappreciated power of organizational behavior in sculpting a winning business strategy. Unearth the insight that a company's true pulse isn't just in its numbers, but in its vibrant culture, core values, and nimbleness. Realize the potential of organizational behavior to give your business a distinct edge, moving beyond conventional product differentiation. Navigate through the intricate corridors of hiring practices, thriving workplace cultures, and their transformative power in shaping business trajectories. As we climax with an emphasis on human capital, discover how pooling the collective expertise, insights, and unique characteristics of your team can unlock unparalleled competitive advantages. Get ready for a dose of groundbreaking insights set to redefine your strategic compass.Dr. Kenneth M. Baylor [Guest] boasts an illustrious career marked by his ability to spearhead organizations through rapid growth and drive enhanced operational effectiveness. As an Executive Officer and Vice President of leading multi-billion dollar service entities, he has championed strategies that cemented competitive advantages. Recognized widely for his leadership, Dr. Baylor has been honored with awards such as the NWRA's “Distinguished Service Award” and SWANA's “Robert L. Lawrence Lecturer Award.” A sought-after keynote speaker, his insights have graced the pages of esteemed journals, with his work on authentic leadership and talent retention standing out. Notably, his contributions to academia are underscored by top-rated courses at Harvard University and other prestigious institutions, reflecting his expertise in leadership, management, and business strategy. Travis C. Mallett [Host],  is  a Masters of Liberal Arts (ALM) degree candidate at Harvard University Extension School, where he has also earned Professional Graduate Certificates in both Organizational Behavior and Strategic Management. Travis previously received undergraduate degrees in Electrical Engineering, General Mathematics, and Music from Washington State University. He also served as an Engineering Manager at Schweitzer Engineering Laboratories, where he led a team responsible for developing and maintaining SEL's highest-selling product line. An innovative force in engineering, Travis holds numerous patents and has authored papers and books across diverse subjects. His passion for continuous learning and organizational excellence propels him to explore and illuminate the intricacies of management theories. Through his podcast, "The Management Theory Toolbox", he offers valuable insights on effective leadership, business innovation, and strategic methodologies.Want to dive in even deeper? Visit the full show notes for this episode.

Ever wondered about the invisible threads that weave together the fabric of an organization? Today, we unravel those threads, traversing the labyrinth of Organizational Behavior (OB). Our journey maps out the bustling marketplace model, which aptly portrays an organization's vibrant dynamics, showcasing a myriad of roles and personalities that foster its spirited energy. We also delve into the three entwined strata of OB, namely individual, interpersonal, and organizational, decoding their impact on the structure, culture, and performance of an organization.What's more? We're also joined by neuroscience maestro, Ryan McCreedy. Ryan brings his expertise on the table, illuminating the intricate interplay between the psychological and neuroscientific aspects of OB. The conversation takes a fascinating turn as we discuss topics ranging from the role of network density to the growing mental complexity of AI. Wrapping up our session, we dissect the success of Cirque du Soleil, attributing it to their innovative, risk-taking, communicative, and collaborative organizational culture. Tune in for an enlightening exploration of the world of OB and its transformative imprint on modern organizations.Ryan T. W. McCreedy [Guest], is a Leadership and Organizational Psychology scholar-practitioner based in Cambridge, Massachusetts, dedicated to creating inclusive, equitable workforces and economic systems. He works as a Principal Organizational Effectiveness Consultant at Slalom Consulting in Boston, focusing on talent and organizational development for Fortune 100 clients, and leads Slalom's global Leadership and Team Development capabilities. With a background in engineering and behavioral sciences, Ryan has contributed to transformative changes in various industries. He also engages in organizational behavior research and helps teach graduate courses at Harvard. Ryan holds several degrees, including a B.S. from George Mason University, an A.L.M from Harvard Extension School, and is pursuing a doctoral degree at William James College focusing in applications of neuroscience in workplaces. Beyond his professional life, he enjoys brewing beer, cooking, music, philosophical discussions, and traveling with his wife Hannah. Travis C. Mallett [Host],  received the Masters of Liberal Arts (ALM) in Management from Harvard University Extension School, where he has also earned Professional Graduate Certificates in both Organizational Behavior and Strategic Management. Travis previously received undergraduate degrees in Electrical Engineering, General Mathematics, and Music from Washington State University. He also served as an Engineering Manager at Schweitzer Engineering Laboratories, where he led a team responsible for developing and maintaining SEL's highest-selling product line. An innovative force in engineering, Travis holds numerous patents and has authored papers and books across diverse subjects. His passion for continuous learning and organizational excellence propels him to explore and illuminate the intricacies of management theories. Through his podcast, "The Management Theory Toolbox", he offers valuable insights on effective leadership, business innovation, and strategic methodologies.Want to dive in even deeper? Visit the full show notes for this episode.

Experience the transformation of leadership and management with us as we trace the lineage of these concepts from the divine right of kings to the nuanced interplay of today's corporate strategies. With the guidance of time-traveler George and insights from Dr. Harold Langlois, we dissect the evolution of command and control, scrutinizing the legacy of figures like Frederick Taylor and the impact of scientific management on our modern workplace. Delve into the fabric of management theory and unearth the significance of adapting to the living organisms that are our organizations, beyond just solving problems with pre-packaged solutions.We challenge the very notion of control, and question if the traditional hierarchy still serves us in a world that resembles a jazz ensemble more than a rigid orchestra. The shift from certainty to adaptability is at the core of our discussion, encouraging leaders to embrace the unexpected with the same finesse as improvisational musicians. Join us as we reimagine leadership not as a solitary command but as a collective symphony, where every member plays a critical role in harmonizing the complexities of today's dynamic business environment.Harold Langlois [Guest] has been working with decision makers in the financial sector for 25 years. As a professor teaching management at Harvard University, Division of Continuing Education, Harold continues to inspire graduate students in the areas of Change, Leadership, and Team Challenges, and in 2002 was the recipient of the Joanne Fussa Award for Outstanding Teaching. Known for his dynamic and motivating presentations, Harold has been a featured speaker at national and international conferences, and is recognized as a thought leader utilizing research on neurobiology, leadership, and communication to enhance skill sets for today's decision makers. Travis C. Mallett [Host],  is  a Masters of Liberal Arts (ALM) candidate at Harvard University Extension School, where he has also earned Professional Graduate Certificates in both Organizational Behavior and Strategic Management. Travis previously received undergraduate degrees in Electrical Engineering, General Mathematics, and Music from Washington State University. He also served as an Engineering Manager at Schweitzer Engineering Laboratories, where he led a team responsible for developing and maintaining SEL's highest-selling product line. An innovative force in engineering, Travis holds numerous patents and has authored papers and books across diverse subjects. His passion for continuous learning and organizational excellence propels him to explore and illuminate the intricacies of management theories. Through his podcast, "The Management Theory Toolbox", he offers valuable insights on effective leadership, business innovation, and strategic methodologies.Want to dive in even deeper? Visit the full show notes for this episode.

What does management theory have to do with Jurassic Park? Or quantum physics? Join Dr. Werner van Zyl and Ryan McCreedy on this episode of The Management Theory Toolbox where we explore the idea of organizations as complex adaptive systems. Not only does this open our eyes to the "matrix" of the business world, but it has profound implications for leaders who need to be prepared to iterate rapidly in today's ever-shifting landscape.Dr. Werner van Zyl [Guest], B. Comm (Hons), MBA, DBL, is highly passionate about complex systems, blending his doctoral research in complexity with practical experience. His specialization lies at the nexus of human behaviour and technology, with a keen focus on the psychology and neuroscience underpinning human actions. This unique perspective guides his approach in consulting and daily work improving organizational effectiveness and efficiency. He uses his experience in knowledge management, human behaviour and complex systems to provide novel perspectives on problem solving at Jizni Performance, where he is a business development principal, always looking for ways to ensure processes and workflows improvement in a complex environment.Ryan T. W. McCreedy [Guest], is a Leadership and Organizational Psychology scholar-practitioner based in Cambridge, Massachusetts, dedicated to creating inclusive, equitable workforces and economic systems. He works as a Principal Organizational Effectiveness Consultant at Slalom Consulting in Boston, focusing on talent and organizational development for Fortune 100 clients, and leads Slalom's global Leadership and Team Development capabilities. With a background in engineering and behavioral sciences, Ryan has contributed to transformative changes in various industries. He also engages in organizational behavior research and helps teach graduate courses at Harvard. Ryan holds several degrees, including a B.S. from George Mason University, an A.L.M from Harvard Extension School, and is pursuing a doctoral degree at William James College focusing in applications of neuroscience in workplaces. Beyond his professional life, he enjoys brewing beer, cooking, music, philosophical discussions, and traveling with his wife Hannah.  Travis C. Mallett [Host],  is  a Masters of Liberal Arts (ALM) candidate at Harvard University Extension School, where he has also earned Professional Graduate Certificates in both Organizational Behavior and Strategic Management. Travis previously received undergraduate degrees in Electrical Engineering, General Mathematics, and Music from Washington State University. He also served as an Engineering Manager at Schweitzer Engineering Laboratories, where he led a team responsible for developing and maintaining SEL's highest-selling product line. An innovative force in engineering, Travis holds numerous patents and has authored papers and books across diverse subjects. His passion for continuous learning and organizational excellence propels him to explore and illuminate the intricacies of management theories. Through his podcast, "The Management Theory Toolbox", he offers valuable insights on effective leadership, business innovation, and strategic methodologies.Want to dive in even deeper? Visit the full show notes for this episode.

Are you ready to have your perspective on organizations fundamentally transformed? This episode promises to do just that as we traverse through cosmic evolution to the intricate dynamics of modern organizations. Our guest, Kati Livingston, brings her expertise in adult development and psychology, to unravel the intriguing concept of organizations as living systems, potentially the pinnacle of emergence in nature. We'll challenge your perception of organizations as a mere web of individuals and propose an alternative view of them as organic entities.Diving deeper, we unpack the profound implications of viewing organizations as living systems, illustrating its impact on corporate strategy and leadership behavior. This perspective embraces the internal dynamics and external influences on an organization, shifting the focus from stabilization to adaptation. We also venture into thought-provoking philosophical debates, comparing the machine model of organizations with the living system model. Moreover, we touch on how understanding the complexities of the physical world matters in organizational management and explore the influence of the Protestant work ethic on American culture. Don't miss this enlightening exploration that pushes the boundaries of traditional organizational understanding.Kathrine (Kati) Livingston [Guest], M.A., Ed.M., Adult Development and Psychology, has worked in several leadership positions at Harvard University, including the Assistant Director of the Change Leadership Group at the Graduate School of Education. Presently Kati focuses on executive coaching, team dynamics, and adult development, delivering team and leadership initiatives to clients in the pharmaceutical, biotech, healthcare, communication, and finance sectors, and teaches in the graduate Management Program (MLA) at the Harvard University Extension School. She is also a certified yoga instructor, mindfulness meditation facilitator, and augments her work with somatic practices and principles from the neuroscience of change. Travis C. Mallett [Host],  is  a Masters of Liberal Arts (ALM) candidate at Harvard University Extension School, where he has also earned Professional Graduate Certificates in both Organizational Behavior and Strategic Management. Travis previously received undergraduate degrees in Electrical Engineering, General Mathematics, and Music from Washington State University. He also served as an Engineering Manager at Schweitzer Engineering Laboratories, where he led a team responsible for developing and maintaining SEL's highest-selling product line. An innovative force in engineering, Travis holds numerous patents and has authored papers and books across diverse subjects. His passion for continuous learning and organizational excellence propels him to explore and illuminate the intricacies of management theories. Through his podcast, "The Management Theory Toolbox", he offers valuable insights on effective leadership, business innovation, and strategic methodologies.Want to dive in even deeper? Visit the full show notes for this episode.

Imagine boldly navigating the complex world of management with a broad range of management theories at your disposal. We promise you a mind-expanding experience as we introduce The Management Theory Toolbox podcast and welcome our special guest, Ryan McCreedy, a seasoned practitioner in organizational effectiveness and doctoral candidate at William James College. This introductory episode is a deep dive into the intricacies of management theories and their real-world applications. With Ryan's expert guidance, we challenge persistent management concepts and shed light on the nature of management theory. Prepare for a thought-provoking exploration of neuroscience's relationship with organizational psychology, and how social systems influence the dynamics of business. This episode is more than just a discussion; it's your ticket to subscribe to 'The Management Theory Toolbox' to better understand the source code of business. Join us and add a new dimension to your managerial acumen.Ryan T. W. McCreedy [Guest], is a Leadership and Organizational Psychology scholar-practitioner based in Cambridge, Massachusetts, dedicated to creating inclusive, equitable workforces and economic systems. He works as a Principal Organizational Effectiveness Consultant at Slalom Consulting in Boston, focusing on talent and organizational development for Fortune 100 clients, and leads Slalom's global Leadership and Team Development capabilities. With a background in engineering and behavioral sciences, Ryan has contributed to transformative changes in various industries. He also engages in organizational behavior research and helps teach graduate courses at Harvard. Ryan holds several degrees, including a B.S. from George Mason University, an A.L.M from Harvard Extension School, and is pursuing a doctoral degree at William James College focusing in applications of neuroscience in workplaces. Beyond his professional life, he enjoys brewing beer, cooking, music, philosophical discussions, and traveling with his wife Hannah. Ryan T. W. McCreedy's Harvard Scholar PageRyan T. W. McCreedy's Google Scholar PageTravis C. Mallett [Host],  received the Masters of Liberal Arts (ALM) in Management from Harvard University Extension School, where he has also earned Professional Graduate Certificates in both Organizational Behavior and Strategic Management. Travis previously received undergraduate degrees in Electrical Engineering, General Mathematics, and Music from Washington State University. He also served as an Engineering Manager at Schweitzer Engineering Laboratories, where he led a team responsible for developing and maintaining SEL's highest-selling product line. An innovative force in engineering, Travis holds numerous patents and has authored papers and books across diverse subjects. His passion for continuous learning and organizational excellence propels him to explore and illuminate the intricacies of management theories. Through his podcast, "The Management Theory Toolbox", he offers valuable insights on effective leadership, business innovation, and strategic methodologies.Want to dive in even deeper? Visit the full show notes for this episode.